Zebra Technologies MD-QL3021 FHSS RF Module User Manual CERTIFICATE OF COMPLIANCE
Zebra Technologies Corporation FHSS RF Module CERTIFICATE OF COMPLIANCE
Users Manual
Rhein Tech Laboratories, Inc. 360 Herndon Parkway Suite 1400 Herndon, VA 20170 http://www.rheintech.com Client: Model Name: FCC ID: FCC: IC: Zebra Technologies AN16973-1 I28MD-QL3021 15.247 RSS-210 APPENDIX K: MANUAL Please refer to the following pages. Page 48 of 60 QL 420™ User Guide UMAN-QL4 Rev. E October, 2003 Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such propriety information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies. Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice. FCC Compliance Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. WARNING: EXPOSURE TO RADIO FREQUENCY RADIATION ON SOME MODELS. TO CONFORM TO FCC RF EXPOSURE REQUIREMENTS THIS DEVICE SHALL BE USED IN ACCORDANCE WITH THE OPERATING CONDITIONS AND INSTRUCTIONS LISTED IN THIS UNIT’S USER’S MANUAL. Canadian Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. "IC:" before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user's satisfaction. Agency Approvals and Regulatory Information Built to UL and CSA standards Canadian STD RSS-210 EN55022:1998 Class B European Electromagnetic Radiation Standard EN55022:1998 European Immunity Standard EN60950: 2000 Safety Standard NOM/NYCE (Mexico) C-Tick (Australia) Liability Disclaimer Zebra Technologies takes steps to assure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption or loss of business information) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Copyrights The copyrights in this manual and the label printer described therein are owned by Zebra Technologies. All rights are reserved. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. ©2003 ZIH Corp. All trademarks and registered trademarks are property of their respective owners. All rights reserved. Contents Introduction ............................................ 6 Unpacking and Inspection .............................................. 6 Reporting Damage .......................................................... 6 Getting Ready to Print............................. 8 Battery ............................................................................. 8 Installing the Battery ........................................................ 8 Charging the Battery........................................................ 8 Battery Safety ................................................................ 10 Charger Safety .............................................................. 10 Loading the Media .........................................................11 Installing the Media........................................................ 11 Operator Controls ......................................................... 15 Standard Keypad ........................................................... 15 LCD Control Panel ......................................................... 17 Verify the Printer Is Working ......................................... 20 Printing a Configuration Label ....................................... 20 Connecting the Printer .................................................. 20 Cable Communications ................................................. 21 IR Communications ....................................................... 22 Wireless Communications with Bluetooth™using ZBR Radio ............................................................................. 23 Wireless Communications with Bluetooth™using ZBR-2 Radio ............................................................................. 25 Wireless Local Area Network (WLAN) Module Using CF Radio ............................................................................. 27 Wireless Local Area Network (WLAN) Module Using PCMCIA Radio .............................................................. 29 Frequency Hopping Wireless Local Area Network (WLAN) Module Using PCMCIA Radio ......................... 31 Setting Up the Software ................................................ 33 Using the Accessories .................................................. 34 Belt Clip ......................................................................... 34 Kickstand ....................................................................... 34 Desk Stand .................................................................... 35 Adjustable Shoulder Strap ............................................. 35 Preventive Maintenance ........................ 36 Extending Battery Life ................................................... 36 Cleaning ........................................................................ 37 Troubleshooting .................................... 39 QL 420 User’s Guide iii Standard Control Panel ................................................ 39 Optional LCD Control Panel ......................................... 39 Troubleshooting Topics ..................................................... Troubleshooting Tests ................................................... 41 Printing a Configuration Label ....................................... 41 Sample Configuration Label .......................................... 42 Communications Diagnostics ........................................ 44 Calling the Help Desk .................................................... 44 Specifications ....................................... 45 Printing Specifications .................................................. 45 Memory/Communications Specifications ...................... 45 Label Specifications ...................................................... 46 Font/Bar Code Specifications ....................................... 46 Physical/Environmental/Electrical Specifications ......... 47 Communications Port ................................................... 48 Accessories ................................................................... 49 Appendix A ........................................... 51 Interface Cables Appendix B ........................................... 55 Media Supplies Appendix C .......................................... 55 Maintenance Supplies Product Support Appendix D ........................................... 56 Product Support Index .................................................... 57 Patent Information ............................... 59 iv QL 420 User’s Guide 1 14 13 12 11 10 15 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. Platen Roller Bar Sensor Media Rollers Rear Media Slot Media Support “EZ-Peel” Peeler Latch Latch Release Button “D” Rings Control Panel QuickLink™ Module Print Head Media Support Disks Media Cover Communications Port Belt Clip Battery Battery Charging Receptacle 16 17 18 FIGURE 1: QL 420 OVERVIEW QL 420 User’s Guide Introduction Thank you for choosing our Zebra QL 420 Mobile Printer. This rugged printer is sure to become a productive and efficient addition to your workplace thanks to its innovative design. Because it’s made by Zebra Technologies Corporation, you’re assured of world-class support for all of your bar code printers, software, and supplies. • This user’s guide gives you all the information you’ll need to operate the QL 420 printer. • The QL 420 uses the CPCL programming language. To create and print labels using the CPCL language, refer to the Mobile Printer Programming Guide (available on our website at: http://www.zebra.com/SS/manuals.htm) and our Label Vista™ label creation program. • The QL 420 has optional interpreters for the EPL and ZPL II® (up to X.8 firmware) Programming Languages. The printer must be equipped with the optional memory upgrade and an appropriate application in order to use this function. Manuals for the ZPL II or EPL2 label design programming languages are available on our website at: http://www.zebra.com/SS/manuals.htm. Unpacking and Inspection Inspect the printer for possible shipping damage: • Check all exterior surfaces for damage. • Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage. In case shipping is required, save the carton and all packing material. Reporting Damage If you discover shipping damage: • Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy. • Keep the carton and all packing material for inspection. • Notify your authorized Zebra re-seller. QL 420 User’s Guide Battery Belt Clip Charger Jack FIGURE 2: INSTALLING THE BATTERY LI72 Charger Charger Jack FIGURE 3: SINGLE CHARGER QL 420 User’s Guide Getting Ready to Print Battery Installing the Battery NOTE: Batteries are shipped uncharged. Remove protective shrink-wrap and labels from new battery packs prior to use. 1. Rotate the Belt Clip to allow access to the Battery compartment. 2. Insert the battery into the printer as shown in Figure 2, 3. Rock the Battery into the printer as shown until it locks in place. When the battery is first installed, the Control Panel indicators may briefly turn on and then go off which indicates the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”). Charging the Battery If you are using the LI 72 single battery charger: Refer to Figure 3. Your battery charger may look slightly different from the ones illustrated. 1. Install the battery in the printer and plug the Charger into the appropriate A.C. wall receptacle. Then insert the charge cable into the battery charger jack. 2. The charger LED will indicate the status of the charger as follows: • A steady light indicates the battery is undergoing a fast charge. • A slow blinking light indicates the charger is in trickle mode. The battery is ready for use. • A rapidly blinking light indicates a problem with the battery. The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery should not be used any further. • Battery Packs may be charged either when installed in the printer or when removed. Do not attempt to charge batteries with the LI 72 while printing. Attempting to print while charging can result in improperly charged batteries. continued on next page QL 420 User’s Guide If you are using the Quad Charger: The UCLI72-4 Quad Charger is designed to charge up to four QL 420 battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger. 1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on. 2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 4, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops. Then rock the battery pack back until it snaps into place. The amber indicator directly under the battery being charged will turn on if the battery is properly inserted. The indicators under the battery will allow you to monitor the charging process per the table below: Amber Green On On Off Flashing Off Flashing On Off Battery Status Charging 80% charged (O.K. to use) Completely Charged Fault Note: A fault condition is caused by a problem with the battery. The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the Amber indicator starts flashing on the second attempt, the battery should be discarded. Quad Charger Cycle Times for QL 420 Batteries: Battery 80% Charged Battery Fully Charged 2.5 Hrs. 5 hrs. These times are for completely discharged batteries. Battery packs which are only partially discharged will take less time to reach their charged state. Batteries which have reached 80% of their charge capacity may be used, however, it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life. QL 420 User’s Guide Power Supply 1. Slide Battery Pack into Charger bay 2. Rock Battery Pack into place Fast Faul Char ge Full Char ge Read Fast Faul Char ge Full Char ge Read Fast Faul Amber Indicator Char ge Full Char ge Read Fast Faul Char ge Full Char ge Read Green indicator Charger Bay Powe Power indicator FIGURE 4: QUAD CHARGER The UCLI72-4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state. Battery Safety Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty. Charger Safety Use care in locating the Quad Charger. Do not place it in locations where liquids or metallic objects may be dropped into the charging bays. Do not block the ventilating slots on the top and bottom covers. Ensure that the Charger is plugged into a power source which won’t accidently be turned off if you will be charging batteries overnight. 10 QL 420 User’s Guide Loading the Media You can operate this printer in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed. Installing the Media 1. Open the printer: Refer to Figure 5. • Press the latch release button on the side of the printer as shown at “1” below. The latch assembly will flip open automatically • Pull up on the latch assembly as shown at “2” to unlatch the Media Cover. • Rotate the media Cover back as shown at “3”, exposing the media compartment and the adjustable media supports. Media Compartment Media Supports FIGURE 5: OPENING THE QL 420 QL 420 User’s Guide 11 2. Load the media: Loading media from an internal supply. Refer to Figure 6. • Pull the media supports apart, insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports. Media Roll Note direction media pulls off the roll. Pull Media Supports apart. FIGURE 6: INSTALLING MEDIA IN THE QL 420 continued on next page 12 QL 420 User’s Guide 2A. Load the media (continued): Loading media from an external supply. Refer to Figure 7. The QL 420 has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing. • Pull the media supports apart, insert a Media Spacer (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the external supply through the rear feed slot, between the media guides and up through the media compartment as shown. Make sure the side of the media you will be printing on faces the print head. Media Spacer p/n BA16625-1 Feed media through rear feed slot Surface of media to be printed must face the printhead FIGURE 7: INSTALLING MEDIA FROM AN EXTERNAL SUPPLY QL 420 User’s Guide 13 3. Close the Media Cover Refer to Figure 8. • If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”. • If you plan to use the printer in the peel-off mode, peel a few labels off of the media and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”. Rotate the “EZ-Peel” peeler bar until it locks into place on the latch, as shown at “3”, then rotate the Latch as shown until it locks into place, as shown at “4”. • Turn on the printer or press the Feed button if the printer is already on. The printer will advance the media to the next label, if printing labels. If you are printing on journal media, the printer will advance a short strip of media and will then be ready for printing. Pull Media out of Printer Media Cover “EZ-Peel” Peeler Bar Flip down if using media in the peeloff mode. Latch Assembly FIGURE 8: CLOSING THE QL 420 14 QL 420 User’s Guide Operator Controls The QL 420 will come with one of two possible control panels. The standard control panel is detailed below and in Figure 9. The optional control panel (Figure 10) features an LCD which allows easy display and selection of many printer functions detailed on following pages. Standard Keypad The standard keypad has three control buttons and two multipurpose indicators. • The Power button turns the QL 420 on and off. • The Feed button advances a length of media which is determined by the type of media being used. Label media will be advanced to the next gap or bar sense marker. Journal (plain) media will be advanced a length determined by the printer’s software. • The Function button is controlled by a printer’s specific application to support such functions as: Print a battery level report. Print the Local Area Network (LAN) status Print a Short Range Radio Frequency (SRRF) status Print a media supply report The green LED on the left side of the control panel indicates the status of several printer features: • A slowly blinking sequence indicates the printer’s battery needs charging. • Printers with a wireless QuickLink module installed: a quickly blinking sequence indicates the printer has not established a link to either a Local Area Network or a compatible wireless equipped terminal. • Printers with a wireless QuickLink module installed: A steadily lit indicator shows that the printer has established a wireless link, either to the LAN or to a compatible terminal. A steadily lit green indicator on a non-wireless printer is a power-on indicator. The yellow LED on the right side of the control panel has two indication conditions. • A rapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer. QL 420 User’s Guide 15 • Printers with a wireless QuickLink module installed: a rapidly blinking LED indicates normal data transmission. • A steadily lit yellow LED indicates an error condition. This can be caused by one of the following: 1. The media cover is not completely closed and latched. 2. The printer is out of media. Yellow LED Steady Light indicates error condition: out of media or media cover not closed. Green LED Steady Light indicates power on and/or established RF link. Fast Blink indicates RF activity (on RF equipped units only) Fast Blink indicates no RF link (on RF equipped units only) Fast blink with beeper indicates no application loaded Slow Blink means low battery Feed Button Power Button Press to advance the media one blank label or a software determined length of journal media. Press to turn unit on. Press again to turn unit off Function Button Specific functions are under printer application control. FIGURE 9: STANDARD CONTROL PANEL continued 16 QL 420 User’s Guide LCD Control Panel The optional LCD control panel has buttons for the power on/ off and media feed functions just as in the standard control panel. In addition, it has two keys which allow easy navigation and selection of menu options affecting many printer functions. The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen. Feed Button Scroll Button Press to advance the media one blank label or a software determined length of journal media. Press to scroll through the menu choices on the LCD. Printer Status Icons Indicates the status of several printer functions Power Button Select Button Press to turn unit on. Press again to turn unit off Press to select a menu choice on the LCD. LCD See LCD Functions Table for an overview of menu options FIGURE 10: OPTIONAL LCD CONTROL PANEL QL 420 User’s Guide 17 The top of the screen has a row of status icons which indicate the state of various printer functions: Indicates that the printer is associated with a wireless Local Area Network (LAN). This icon is functional only with QL 420N network printers. A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient. A flashing icon indicates that the media cover is open or not properly latched. A flashing icon indicates that a file is being downloaded to the printer. A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media. In addition to the status icons, the LCD control panel can display many of the printer’s settings and functions as text. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the “LCD Functions Table” on the following page for the full set of printer features that can be made available with the LCD panel. The LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Use of the display backlight will decrease the time the printer will run between charges. Refer to the section “Extending Battery Life” for more information. 18 QL 420 User’s Guide LCD Functions Function Sensor Type Default setting Gap Baud Rate 19200 Data Bits WLAN ID* Label Top Factory Set Value 000 Left Position 000 LCD Contrast No-activity Timeout* 60 sec. Tear-off Position 00 Media Type Label Media Width Sensing† Off LCD Backlight Off Factory Reset (Resets all to factory set values) No Scroll & Select Options • Bar • Gap • 9600 • 19200 • 32400 • 7 • 8 N/A • • • • • • • • • • • • • • • • • • • • • Increase (+120 dots max.) Decrease (-120 dots max.) Increase (+120 dots max.) Decrease (-120 dots max.) Increase Decrease 60 sec. 5 min. 10 min. 30 min Custom Increase (+120 dots max.) Decrease (-120 dots max.) Label Journal On Off Display Width On Off Momentary On w/ time delay • No • Yes * Some parameters, such as the WLAN ID number and non-standard no-activity time out values can be set using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer. † Media width sensing is an option. Display for this option may not be visible, or selection options may change, depending on the printer’s application. QL 420 User’s Guide 19 Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two reports. The first report indicates model, ROM version, serial number, baud rate, etc. The second report prints out more detailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample print-out and a further discission on how to use the configuration label as a diagnostic tool.) Connecting the Printer The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in four basic ways: • By a cable between the printer and its host terminal • Linking to a host terminal via Infrared (usually by means of the industry standard IrDA protocol) • By means of a Bluetooth™ short range radio frequency link. • By means of a wireless LAN (Local Area Network) per 802.11b specifications. 20 QL 420 User’s Guide Cable Communications CAUTION. The power should be turned off before connecting or disconnecting the communications cable. All QL 420 printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the QL 420 printer, which is protected by a weather resistant flap. The connector is keyed to assure correct alignment; do not try to force the cable if it does not plug in. The other end of the cable must be plugged into the host terminal as shown in Figure 11, or to a serial port on a computer (Figure 12.) Communications between the terminal and the printer are controlled by the applications running on the terminal and the printer. QL 420 Communications Port Communications Cable to Terminal Part number varies. Refer to Appendix A. FIGURE 11: CABLE COMMUNICATIONS Serial Communications Cable to Computer Refer to Appendix A for part numbers. FIGURE 12: COMMUNICATIONS WITH A P.C. QL 420 User’s Guide 21 IR Communications Printers equipped for infrared (IR) communications are identified by a small “IR” logo on the unit’s label. IR allows wireless communications between the printer and the host terminal. IR units can also communicate with a cable as detailed above, however, IR functions are disabled when the cable is plugged in. QL 420 units with the IR option can be configured to conform to the standard IrDA communications protocol Linking a Printer to an IrDA Host IrDA compliant terminals will automatically initiate communications to the printer. First ensure that there is a direct line of sight between the printer and the terminal that will be sending data. The IR window on the front of the QL 420 must face the corresponding window on the terminal to properly send and receive signals. An IrDA compliant terminal will seek out any linkable devices and establish communications between them, even turning the printer on if necessary. 1M (39”) Area of IR Window FIGURE 13: IR COMMUNICATIONS 22 QL 420 User’s Guide Wireless Communications with Bluetooth™using ZBR Radio The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2-E) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (about 32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard. Exposure to Radio Frequency Radiation The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. Nevertheless, this Bluetooth radio must be used in such a manner that the antenna is 2.5 cm or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. The level of energy emitted is far less than the electromagnetic energy emitted by other wireless devices such as mobile phones. European Regulatory Information for this Radio AUS DK FIN GR IRE LUX NL UK Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, ICE, LI, NOR) 0682 Important Notice: This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies. QL 420 User’s Guide 23 Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies. The use of this radio in France is subject to additional restrictions. You may only use the radio in French territory when it is set to reduced power. If the radio is contained in a printer, then the power setting will print out on the two-key report as either “Normal” or “Reduced (France)”. 24 QL 420 User’s Guide Wireless Communications with Bluetooth™using ZBR-2 Radio The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2TY) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (about 32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard. Exposure to Radio Frequency Radiation The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. Nevertheless, this Bluetooth radio must be used in such a manner that the antenna is 2.5 cm or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. The level of energy emitted is far less than the electromagnetic energy emitted by other wireless devices such as mobile phones. European Regulatory Information for this Radio AUS DK FIN GR IRE LUX NL UK Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, ICE, LI, NOR) 0336 Important Notice: This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states. QL 420 User’s Guide 25 Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.4.1 (2003-04) Technical requirements for spread-spectrum radio equipment • EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies. The use of this radio in France is subject to additional restrictions. You may only use the radio in French territory when it is set to reduced power. If the radio is contained in a printer, then the power setting will print out on the two-key report as either “Normal” or “Reduced (France)”. Bluetooth™ Networking Overview In order to exchange data, two Bluetooth enabled devices must establish a connection. Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with another. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled QL 420 will normally act as a slave, but in theory any Bluetooth device can be either a master or a slave. This miniature network is sometimes referred to as a “piconet” and can consist of several Bluetooth enabled devices. Each Bluetooth QL 420 has a unique Bluetooth Device Address (BDA) loaded into its QuickLink module when manufactured. For the most part, communications using the Bluetooth protocol are initiated and processed without any operator intervention, much like the IrDA system described previously. 26 QL 420 User’s Guide Wireless Local Area Network (WLAN) Module Using CF Radio The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-QL4137) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed. WARNING: Use of the QL 420 with the radio module marked “with FCC ID: I28MD-QL4137” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. The printer with this radio option has been SAR tested. The maximum SAR value measured was 1.1W/kg averaged over 1 gram. European Regulatory Information for this Radio AUS DK FIN GR IRE LUX NL UK Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, ICE, LI, NOR) 0982 Important Notice: This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies. Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. QL 420 User’s Guide 27 This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies. The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr 01 Ain 36 Indre 69 Rhone 70 Haute Saone 02 Aisne 37 Indre et Loire 03 Allier 39 Jura 71 Saone et Loire 05 Hautes Alpes 41 Loir et Cher 72 Sarthe 08 Ardennes 42 Loire 75 Paris 09 Ariege 45 Loiret 77 Seine et Marne 10 Aube 50 Manche 78 Yvelines 11 Aude 54 Meurthe et Moselle 79 Deux Sievres 12 Aveyron 55 Meuse 82 Tarn et Garonne 16 Charente 57 Moselle 84 Vaucluse 19 Correze 58 Nievre 86 Vienne 2A Corse Sud 59 Nord 88 Vosges 2B Haute Corse 60 Oise 89 Yonne 21 Cote d’Or 61 Orne 90 Territoire de Belfort 24 Dordogne 63 Puy de Dome 91 Essonne 25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine 26 Drome 65 Hautes Pyrenees 93 Seine St Denis 27 Eure 66 Pyrenees Orientales 94 Val de Marne 32 Gers 67 Bas Rhin 35 Ille et Vilaine 68 Haute Rhin 28 QL 420 User’s Guide Wireless Local Area Network (WLAN) Module Using PCMCIA Radio The following section only applies when the PCMCIA WLAN module (FCC ID: I28QL420352) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed. WARNING: Use of the QL 420 with the radio module marked with FCC ID: I28-QL420352 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. This configuration maintains the required 1 cm separation distance. The printer with this radio option has been SAR tested. The maximum SAR value measured was 1.04. W/kg averaged over 1 gram. European Regulatory Information for this Radio AUS DK FIN GR IRE LUX NL UK Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, ICE, LI, NOR) 0336 Important Notice: This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies. Europe EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spreadspectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08)- EMC requirements for spreadspectrum radio equipment In France there are restrictions in the use of this device. A restricted frequency band exists in France. When operating this device on French territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is not allowed to operate this device at any other frequency supported by the device. For more information see http://www.anfr.fr/ QL 420 User’s Guide 29 Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies. The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr 01 Ain 36 Indre 69 Rhone 02 Aisne 37 Indre et Loire 70 Haute Saone 03 Allier 39 Jura 71 Saone et Loire 05 Hautes Alpes 41 Loir et Cher 72 Sarthe 08 Ardennes 42 Loire 75 Paris 09 Ariege 45 Loiret 77 Seine et Marne 10 Aube 50 Manche 78 Yvelines 11 Aude 54 Meurthe et Moselle 79 Deux Sievres 12 Aveyron 55 Meuse 82 Tarn et Garonne 16 Charente 57 Moselle 84 Vaucluse 19 Correze 58 Nievre 86 Vienne 2A Corse Sud 59 Nord 88 Vosges 2B Haute Corse 60 Oise 89 Yonne 21 Cote d’Or 61 Orne 90 Territoire de Belfort 24 Dordogne 63 Puy de Dome 91 Essonne 25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine 26 Drome 65 Hautes Pyrenees 93 Seine St Denis 27 Eure 66 Pyrenees Orientales 94 Val de Marne 32 Gers 67 Bas Rhin 35 Ille et Vilaine 68 Haute Rhin continued on next page 30 QL 420 User’s Guide Frequency Hopping Wireless Local Area Network (WLAN) Module Using PCMCIA Radio The following section only applies when the PCMCIA FH WLAN module (FCC ID: I28MDQL3201) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed. WARNING: Use of the QL 420 with the radio module marked with FCC ID: I28MD-QL3201 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. This configuration maintains the required 1 cm separation distance. The printer with this radio option has been SAR tested. The maximum SAR value measured was (TBD) W/kg averaged over 1 gram. European Regulatory Information for this Radio AUS DK FIN GR IRE LUX NL UK Note: -Member states in the EU with restrictive use for this device are crossed out! This device can only be used indoors in France. This device is also authorized for use in all EFTA member states (CH, ICE, LI, NOR) 0336 Important Notice: This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies. Europe EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 300 328-2 V1.3.1 (2001-12)- Technical requirements for spreadspectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08)- EMC requirements for spreadspectrum radio equipment In France there are restrictions in the use of this device. A restricted frequency band exists in France. When operating this device on French territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is not allowed to operate this device at any other frequency supported by the device. For more information see http://www.anfr.fr/ QL 420 User’s Guide 31 Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies. 32 QL 420 User’s Guide WLAN Overview QL 420 Printers can be equipped with a radio in the standard PCMCIA footprint using the industry standard 802.11 or 802.11b protocol. These printers will have the FCC I.D. number of the radio on the product label. They allow wireless communication as a node within a local area network, (LAN) and its wireless capabilities allow communications from any point within the LAN’s perimeter. Methods of establishing communications to the QL 420 will vary with each LAN application. QL 420 Network Printers printers with the PCMCIA module can be identified by the text “Network Printer” and FCC ID number I28-QL420352 on the front of the unit. Methods of establishing communications to the QL 420 will vary with each LAN application. General information on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start Guide for Mobile Wireless Printers” available on -line at: http://www.zebra.com/SS/manuals.htm More information and LAN configuration utilities may also be found in Zebra’s Label Vista™ program (version 2.8 and later). Label Vista may be downloaded from the Zebra website at: http://www.zebra.com/SD/product_LabelVista.htm Setting Up the Software The QL 420 uses Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line from Zebra’s website at: http://www.zebra.com/SS/manuals.htm. You can also use Label Vista™, Zebra’s Windows™ based label creation program which uses a graphical interface to create and edit labels in the CPCL language. Label Vista is available on-line from Zebra’s Web site at: http://www.zebra.com/SD/product_LabelVista.htm The QL 420 with its optional memory upgrade can support an interpreter for ZPL II®, or EPL programming languages. To use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from Zebra’s Web site. If you choose to use a third party label preparation system, follow the installation instructions included in the package. QL 420 User’s Guide 33 Using the Accessories Clip printer to belt Belt Clip Refer to Figure 14. The QL 420 is equipped with a belt clip. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer. Printer can pivot freely FIGURE 14: THE QL 420 BELT CLIP FIGURE 15: THE QL 420 KICKSTAND Kickstand Refer to Figure 15 . The Kickstand option allows users to use the printer on a desktop. To use the optional Kickstand: Flip the Kickstand on the back of the printer open until you feel a slight detent. The QL 420 will now sit at approximately a 33º angle on a desktop. continued on next page 34 QL 420 User’s Guide Desk Stand Hook Belt Clip over the Stand Desk Stand Refer to Figure 16. To use the Desk Stand: Slide the QL 420 onto the Desk stand as shown. The QL 420’s belt clip will hook onto the Desk Stand as shown and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the printer is seated securely in the stand. Holes are provided to permanently attach the Desk Stand to the work surface. The charger and data I/O cables may be plugged into the printer in the usual manner. Refer to the section on using the chargers for more information. FIGURE 16: OPTIONAL DESK STAND Pull Strap here to lengthen Adjustable Shoulder Strap Refer to Figure 17. If your printer is equipped Strap here for the shoulder strap op- Pull to shorten tion: snap each end of the shoulder strap into the “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length. Snap in to “D” rings on printer Hold Buckle FIGURE 17: OPTIONAL SHOULDER STRAP QL 420 User’s Guide 35 Preventive Maintenance Extending Battery Life • Never expose the battery to direct sunlight or temperatures over 104° F (40° C). • Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery. • Choose the media that is easiest to “burn.” An authorized Zebra re-seller can help you determine the optimum media for your application. • If you print the same text or graphic on every label, consider using a pre-printed label. • Choose the correct print darkness, and print speed for your media. • Use software handshaking (XON/XOFF) whenever possible. • Select Tear-Off mode whenever possible (Peel-Off mode uses more power). • If your printer has the optional LCD display, use the display backlight only when necessary. Turn it off whenever it is not needed. • Pull the battery out of the printer if the printer won’t be used for a day or more and you’re not performing a maintenance charge. • Consider purchasing an extra battery. • Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be recharged a finite number of times before it must be replaced. • Don’t print while the LI 72 Wall Charger is plugged into the unit. Unreliable battery charging can result. continued on next page 36 QL 420 User’s Guide Cleaning CAUTION- Use only cleaning agents specified below. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer. Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol. WARNING: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Area Printhead (Figure 18) Platen Roller (Figure 18) Method Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Interval After every five rolls of media (or more often, if needed) Linerless media requires more frequent cleaning Units with linerless platens: Rotate platen & clean bearing points only. Avoid use of alcohol on the surface of linerless platens! Peel bar (Figure 18) Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. As needed Scraper (Linerless units only) Figure 18 Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. After every five rolls of media (or more often, if needed) Tear bar (Figure 18) Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Exterior Water-dampened cloth Interior (Figure 18) Media Rollers (Figure 18) As needed Brush/air blow. Ensure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust. Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab. After every five rolls of media (or more often, if needed) Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Units with linerless platens: Rotate media rollers & clean bearing points only. Avoid After every five rolls of media (or more often, if needed) After every five rolls of media (or more often, if needed) use of alcohol on the surface of the media rollers! QL 420 User’s Guide 37 Label Presence Sensor Peeler Bar Rollers Tear Bar Printhead Elements Bearing Points Linerless Platens only Gap Sensor Peeler Bar or Scraper used on units with linerless platens only. Edge Guides, Inner surfaces on both sides. Units with linerless platens only. Media Roller Bar Sensor Media Roller Avoid using alcohol on linerless media roller surfaces Bearing Points Linerless Platens only Platen surface Avoid using alcohol on linerless platen surface FIGURE 18: CLEANING THE QL 420 38 QL 420 User’s Guide Troubleshooting Standard Control Panel If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Green LED Yellow LED Indication Ref. to Topic Steady Off n/a Off Fast Blink Slow Blink Steady Off Off Off Steady Steady Steady Fast Blink Fast Blink, Beeper Sounds Normal Operation, and/or RF Link established Power Off No RF Link Low Battery Out of media, or Media Cover not closed Normal RF activity No application 6, 11 3, 6, 7 9, 11 Optional LCD Control Panel The top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Status Icon Blank Screen Condition Indication Ref. to Topic Steady RF Link established n/a Off No RF Link Flashing Low Battery 3, 6, 7 Flashing Head latch not closed 9, 11 Flashing Printer is receiving a file Flashing Out of media, 9, 11 n/a No application 1,13 QL 420 User’s Guide 39 Troubleshooting Topics 1. No power • Check that battery is installed properly • Recharge or replace battery as necessary. 2. Media does not feed: • Be sure print head is closed and latched. • Check spindle holding media for any binding. • If unit is equipped with label presence sensor: Ensure most recently printed label is removed. Also ensure label sensor is not blocked. 3. Poor or faded print or flashing: • Clean print head. • Check battery and recharge or replace as necessary • Check quality of media. 4. Partial/missing print: • Check media alignment • Clean print head. • Ensure printhead is properly closed and latched. 5. Garbled print: • Check baud rate. 6. No print: • • • • Check baud rate Replace battery Check cable to terminal Establish RF Link (Wireless units only) or restore LAN associativity (QL 420N models only) • Invalid label format or command structure — put printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem. 7. Reduced battery life • Check battery date code — if battery is one to two years old, short life may be due to normal aging. • Recondition battery. • Replace battery. 8. Yellow error light or flashing: • No application or application corrupted: reload program. • If using wireless communications: flashing indicator is normal while data is being transmitted or received. continued on next page 40 QL 420 User’s Guide 9. Yellow error light always on, or flashing: • Check media is loaded and print head is closed and securely latched. 10. Skips labels: • Check media for top of form sense mark or label gap. • Check that the maximum print field has not been exceeded on label. • Ensure bar/ or gap sensor is not blocked or malfunctioning 11. Communication Error: • Check media is loaded, head is closed and error light is off. • Check baud rate. • Replace cable to terminal. 12. Label Jam: • Open head release latch and media cover. • Generously apply alcohol to printer in area of jammed label. 13. Blank LCD Screen (only for units with optional LCD control panel) • No application loaded or application corrupted: reload program. Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer’s current configuration follow these steps: 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. QL 420 User’s Guide 41 Sample Configuration Label Print Head Test End of First Report Unit Serial Number Application Number Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume This example has a Bluetooth™ module installed. (refer to pages 24-27 for more details.) FIGURE 19: CONFIGURATION LABEL continued on next page 42 QL 420 User’s Guide Sample Configuration Label (continued) Peripherals installed: In this example the LCD display option is not installed. Flash Memory Size Maximum Label Size Resident Fonts Pre-scaled font (.cpf) listed separately Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts) Amount of Memory Available FIGURE 19A: CONFIGURATION LABEL QL 420 User’s Guide 43 Communications Diagnostics If there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer To enter Communications Diagnostics Mode: 1. Print a configuration label as described on pg. 40. 2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode”. 3. Press the FEED key. The printer will print: “Entering DUMP mode”. Note: If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation. 4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character). Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.) To terminate the Communications Diagnostics Mode and return the printer to normal operations: 1. Turn the printer OFF. 2. Wait 5 seconds. 3. Turn the printer ON. Calling the Help Desk If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact the Help Desk. Help Desk addresses and phone numbers for your area can be found in Appendix D of this manual. The Help Desk will need the following information: • Model number/type (e.g. QL 420) • Unit serial number (Found on the large label on the back of the printer, also found in the configuration label printout. Refer to Figures 19 and 19a) • Product Configuration Code (PCC) (15 digit number found on the small label on the back of the unit) 44 QL 420 User’s Guide Specifications NOTE.- Printer specifications are subject to change without notice. Printing Specifications Print Density 203 dots/inch (8 dots/mm) Print Width Up to 4.09“ (103.8 mm) Print Speed 3” per second (76.2 mm per second) Print Head Life, calculated 1,964,160” (50 Km) nominal Distance from Print Element to Top of Form .571” (14.5 mm) 116 dots Memory/Communications Specifications Flash Memory 1 MB flash (standard) SRAM Memory 1MB SRAM (standard) Standard Communications RS-232 serial port (8 Pin circular DIN connector) Configurable Baud rate (from 9600 to 57.6 Kbps), parity and data bits. Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols. Infrared wireless link (meets IrDA 1.1 communications specifications) 2,400 to 115,200 Baud rate Optional Wireless Communications Bluetooth compatible 2.4 GHz SRRF link Optional wireless LAN capabilities comply with 802.11 and 802.11b protocols QL 420 User’s Guide 45 Label Specifications Label/Tag Width 2" to 4.1" (50.8 mm to 104.1 mm) Max. Label/ Tag Length 20" (508 mm) with standard memory Inter-label Gap. .08" to .16" (.12" preferred) 2 mm to 4 mm (3 mm preferred) Label Thickness Tag Thickness .0025” to .0065” (.064 mm to .165 mm) .0060” (.152 mm) maximum Label Roll Size: Max. Diameter 2.625" (66.7 mm) O.D. Inner Core Diameter Media Requirements .75" (19 mm) minimum; 1.38” (35.05 mm) minimum for linerless media Use Zebra-brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing or transmissive (gap) sensing, die-cut, continuous, fanfold or linerless. For die-cut labels, use only full auto dies. The reflective media black marks should extend past the centerline of the roll. Black Mark Dimensions: Minimum mark width: 0.5” (12.7mm) perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to edge of media Font/Bar Code Specifications Fonts Available 1D Bar Codes Available 46 Five resident scalable and rotatable fonts available from 12-48 pt. Downloadable pre-scaled fonts via Label Vista™ software Optional international character sets Codabar UCC/EAN 128 Code 39 Code 93 EAN 8/JAN 8, 2 and 5 digit extensions EAN 13/JAN 13, 2 and 5 digit extensions lnterleaved 2 of 5 MSI/Plessey FIM/POSTNET UPC-A, 2 and 5 digit extensions UPC E, 2 and 5 digit extensions 2D Bar Codes Available MaxiCode PDF 417 Rotation Angles 0°, 90°, 180°, and 270° QL 420 User’s Guide Physical/Environmental/Electrical Specifications 8.2 “ [208 mm] 3.0” [76.2 mm] 6.1” [154.9mm] 3.5” [89 mm] .38” [9.65 mm] 1.63” [41.4 mm] 4.7” [119.3 mm] 7.8” [198.0 mm] 1.26” [32.0 mm] .79” [20.0 mm] 3.05” [77.5 mm] 4.98” [126.5 mm] 3.83” [97.3 mm] 2.26” [57.4 mm] (4x) #8-32 3.53” [89.7 mm] 3.57” [90.7 mm] .74” [18.7 mm] FIGURE 20 OVERALL DIMENSIONS QL 420 User’s Guide 47 Weight w/ battery, excluding media & wireless optons. 2.0 lbs. (.9 kg. ) Temperature Operating Storage 5° to 122° F (-15° to 50° C) -13° to 158° F (-25° to 70° C) Range Relative Humidity Operation Storage 10% to 80% (non-condensing) 10% to 90% (non-condensing) Electrical Battery: 7.4V (nominal) Lithium-Ion Chargers: External single battery charger Model LI72, 120-230 VAC depending on model selected. External 4-bay charger Model UCLI72-4, 100-240 VAC Communications Port Signal Pin# Name RXD TXD CTS RTS Type input output input output GND NC DSR input DTR output Description Receive Data Transmit Data Clear To Send from host Request To Send set high when printer is ready to accept command/data Ground No Connect Data Set Ready low to high transition turns printer on, high to low transition turns printer off (if enabled) Data Terminal Ready set high when printer is on (set to battery voltage for “S” versions) FIGURE 21 COMMUNICATIONS PORT (8 pin Circular DIN) 48 QL 420 User’s Guide continued on next page Accessories • • • • • • • • Adjustable shoulder strap Protective soft case Extra battery packs Model LI 72- 120-230 VAC battery charger Model UCLI72-4- Quad Battery Charger Desk Mount Kickstand Model MM Q4 Vehicular Mount w/ external fanfold media storage • Model RCLI-DC Mobile Chargers- DC-DC run/charge units (input ranges from 12 to 60 VDC) • Model RCLI-AC Mobile Charger- AC run/charge unit (100 to 240 VAC input) • Data cables (refer to Appendix A) For details, call your authorized Zebra re-seller. QL 420 User’s Guide 49 Appendices Appendix A Interface Cables Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable (For Use With a Personal Computer) This part is also available as a coiled cable under Part Number BL15063-1. Pin 9 PC Signals (TXD) (RXD) (RTS) Pin 1 (CTS) (GND) DB-9 Pin (DTR) Female Plug (DSR) (to P.C.) Shield Printer Signals (RXD) (TXD) (CTS) (RTS) (GND) (DSR) (DTR) Shield 8 Pin Male Plug (to printer) Part Number BL16555-1 (Molded Right Angle DIN Housing to 9-Pin DB) PIN 9 DB-9 PIN FEMALE (PC Signals) (TXD) 3 (RXD) 2 (RTS) 7 (CTS) 8 (GND) 5 PIN 1 (DTR) 4 (DSR) 6 SHIELD 8 PIN DIN (Printer Signals) 1 (RXD) 2 (TXD) 3 (CTS) 4 (RTS) 5 2 4 5 (GND) 7 (DSR) 8 (DTR) 8 Pin Male Plug SHIELD (to printer) QL Series User’s Guide Appendices 51 52 RT5900 Series 6400 242X 064021 243X RT1700 Series NORAND/INTERMEC RT1100/1700 Series 8’ /Coiled 12’/Coiled 8’ /Coiled 8’ /Coiled 8’ /Coiled 8’ /Coiled 6’/Straight 6’/Straight 6’/Straight 8’/coiled 12’/coiled BL11537-1 BL11537-2 BL13309-1 BL12804-1 BL13298-1 BL12803-1 BL11757-000 BL11757-000 BL11757-000 BL11537-1 BL11537-2 6’/straight 6’/straight 8’/coiled 1’/ straight BL16302-00 BL16830-00 BL16900-00 BL16713-1 6’/Straight 6’/Straight 6’/Straight 8’/Coiled BL11757-000 HANDHELD PRODUCTS 7500, 7506 4’ straight 4’ straight 8’ Coiled Cord Lgth/Type BL17757-000 BL17757-000 BL12093-1 BL16386-1 BL16470-1 LXE MX1,MX3 1380,1390,1590 2325 MISCELLANEOUS BL12093-3 COMPAQ (IPAQ ) H3100, H3600, H3700 H3800 Cable Part Number COMPSEE Apex II, III Terminal QL Series User’s Guide Appendices 9 Pin DB 6 pin Mini DIN 6 pin Mini DIN 6 Pin MinDIN 6 Pin MiniDIN 6 Pin Mini DIN 6 Pin MiniDIN 6 Pin MiniDIN 15 Pin D-Sub 9 Pin DB 9 Pin DB unterminated unterminated unterminated 1/4” phone jack/DEX 9 Pin DB 9 Pin DB RJ45 9 Pin DB Foxconn 12 pin Foxconn 22 pin MOD 10 Terminal Connector 8 Pin DIN 8 pin DIN 8 pin DIN 8 Pin DIN Over-molded 8 Pin DIN Over-molded 8Pin DIN 8 Pin DIN -Locking 8 Pin DIN Over-molded 8 Pin DIN 8 Pin DIN 8 Pin DIN 8Pin DIN 8Pin DIN rt. angle 8Pin DIN rt. angle 8Pin DIN rt. angle 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN Printer Connector no auto power w/optical link adapter Intermec# Auto ON/OFF Auto ON/OFF Power On/Off (+5V) Notes Appendix A INTERFACE CABLES QL Series User’s Guide Appendices PDT3800, 6800 PPT2700, 2800 PDT3100, 3200 3500,6100 PDT3100, 3200, 3500 6100 SPT1700, 1800 SYMBOL/TELXON FMT 1000, 3000 PDT3300 Series PSC Falcon 310,315 320, 325 PT2000, TopGun Falcon 510,515, 625,665 502X 6110 6640,665x, 248x 5055 Terminal BL11757-000 BL11391-000 BL12093-2 CL16894-1 BL12093-1 BL10293-2 BL15483-1 BL15483-3 BL15482-1 CL16694-1 BL12093-1 BL12093-2 CL16894-1 CL16894-2 CC11371-3 CC11371-14 CC11371-15 BL12093 CL16894-1 BL13285-1 BL11757-000 BL11757-000 BL11757-000 BL11757-000 BL11757-000 BL11757-000 Cable Part Number 6’ /Straight 8’ /Coiled 8’ coiled 8’/coiled 8’ /Coiled 8’ /Coiled 9’ /Coiled 9’ /Coiled 9’ /Coiled 8’/coiled 8’/coiled 8’/coiled 8’/coiled 8’/coiled 6’ /Coiled 6’ / Coiled 6’ / Coiled 8’/coiled 8’/coiled 8’ coiled 6’/Straight 6’/Straight 6’/Straight 6’/Straight 6’/Straight 6’/Straight Cord Lgth/Type 9 Pin DB Fem. DB25 male MOD 10 MOD 10 MOD 10 MOD 10 Clip-on Clip-on Cradle MOD 10 MOD 10 MOD 10 MOD 10 MOD 10 PIM LPT PIM COM PIM COM MOD 10 MOD 10 DB15 9 Pin DB 9 Pin DB 9 Pin DB 9 Pin DB 9 Pin DB 9 Pin DB Terminal Connector 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN rt. angle 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN rt. angle 8 Pin DIN 8 Pin DIN 8 Pin DIN rt. angle 8 Pin DIN rt. angle 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN rt. angle 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN Printer Connector Auto Power (DTR) Auto Power Pin 1 (+5 V) Power On/Off (DTR Line) Auto Power(+5 V) Auto Power (+5V) Auto Power (DTR) Auto Power (+5V) Auto Power (DTR) Auto Power (DTR) Auto Power (DTR) Auto Power (+5V) Auto Power (+5V) Auto Power(+5V) Auto Power(DTR) Auto Power (DTR) Auto Power (+5V) Auto Power (+5V) COM1 Auto Power (DTR) w/ intermed serial adapter w/ serial pod Notes Appendix A INTERFACE CABLES (continued) 53 54 QL Series User’s Guide Appendices UNITECH PT-500, 700, 805, 815 PDT8100 LRT/LDT3800 & 6800 Series LRT/LDT3800 & 6800 Series PTC960X PTC960L, 960SL 960RL, 960M, 1134 2134, 2234 PTC 510, 610, 710 860, 912 PTC 860IM, 870IM PTC1124, 2124 PTC1184 PTC1194 VRC 3900 VRC4000,5000 VRC 69XX VRV7900,8900 TEKLOGIC 7025 7030 7035 8255, 8260 8510 Terminal 8’ /Coiled n/a 8’/Coiled 8’ /Coiled 6’ /Straight 6’/Straight 8’/ Coiled 6’/Straight 8’/Coiled 6’/Straight 10’/Straight 6’ straight BL11122-1 CC17711-1 CP74005 CL11314-000 BL13237-1 BL11757-000 CL12628-1 BL11757-000 CL11314-000 BL11757-000 BL16014-1 CL16840-1 BL11757-000 6’/Straight 8’/Coiled 8’/Coiled 8’/Coiled 8’/Coiled 6’/Straight 6’ / Coiled CC11371-15 BL13285-1 BL13285-2 BL16469-1 BL16469-1 BL11757-000 8’/ coiled 6’ / Coiled Cord Lgth/Type BL1656-1 CC11371-14 Cable Part Number DB-9M DB-15M Honda-36M Honda-28M Honda-28M DB-9M Fischer-11 DB-9M Mini DIN-8F DB-9M DB-25F DB-9M Fischer-16 Ampenol 7 DB25F MOD 8 Micro DB-15 Micro DB-15 PIM Optical clip on PIM LPT Terminal Connector 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN rt. angle 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN Printer Connector Auto-power (DTR) Auto Power (7.5V) Auto Power (7.5V) Auto Power (12V) Auto-power (DTR) No Auto-power Auto-power (DTR) Auto Power (DTR) Auto Power (DTR) Auto Power (DTR) uses serial pod Auto Power (DTR) Auto Power (DTR) Adapter for BL11122-1 BL11122-1 & CC13711-1 (Kit) “S” Printers Only Auto Power (DTR) “S” Printers Only Notes Appendix A INTERFACE CABLES (continued) Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide. • Media products that meet or exceed industry standards. For more information call Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative. Appendix C Maintenance Supplies In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose: • Cleaning Pen (10 pack), Reorder No. AN11209-1 • Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reorder No. AT702-1 QL Series User’s Guide Appendices 55 Appendix D Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g. QL 320) • Unit serial number (Found on the large label on the back of the printer) • Product Configuration Code (PCC) (15 digit number found on the small label on the back of the unit) Serial Number Label Configuration Label QL 320 QL 220 Configuration Label Serial Number Label QL 420 56 Contact the Help Desk at: Zebra Technologies Corporation 30 Plan Way Warwick, Rhode Island 02886-1012 USA Telephone: +1 401.739.5800 Fax: +1 401.732.7808 e-mail: risupport@zebra.com In Europe contact the Help Desk at: Zebra Technologies Europe, Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, United Kingdom Telephone: +44 1494 768298 Fax: +44 1494 768210 e-mail: tseurope@zebra.com Ask for Customer Support QL Series User’s Guide Appendices Index Accessories Belt clip 34 Desk Stand 35 Kickstand 34 optional list of 49 use of 34 Shoulder Strap, adjusting 35 Battery, charging 8, 35 while printing 8 Battery, installing 8 Battery life, tips 36 Bluetooth Device Address (BDA) 26. See Wireless Communications: Bluetooth™ ZBR & ZBR-2 Bluetooth™ Networking Overview 26 Charger, battery LI 72 (single charger) 8 quad charger charging times 9 quad charger indicators 9 UCLI72-4 Quad Charger 9 Cleaning Local Area Network Manual CPCL Programming 6, 33 EPL Programming 33 ZPL II Programming 33 Media, loading 11 fan-fold media 13 media spacer, use of 13 peel-off mode 14 tear-off mode 14 Operator Controls 15 LCD Keypad 17 functions displayed 19 Standard Keypad 15 error indicator 16 power-on indicator 15 piconet. See Communications: wireless via Bluetooth™ Platen linerless 37 Programming language CPCL 6 EPL 33 interpreter for 6 ZPL II 33 interpreter for 6 edge guides 37 Exterior 37 Interior 37 Linerless platen roller 37 Peel bar 37 Printhead 37 Sensors 37 Tear bar 37 QuickLink™ module 15, 16 Regulatory Information Communications Connector signals 48 infrared (IR) 22 with a cable 21 Communications diagnostics 44 Configuration label 41 sample printout 42, 43 Damage, shipping 6 Declaration of Conformity Bluetooth radio (ZBR) 23 Bluetooth radio (ZBR-2) 25 CF WLAN radio 27 PCMCIA WLAN radio 29 frequency hopping 31 Safety placement of charger 10 while charging batterys 10 EU countries 29, 31 Bluetooth radio (ZBR) 24 Bluetooth radio (ZBR-2) 26 Compact Flash 802.11b 27 PCMCIA 802.11b 30 PCMCIA 802.11b (FH) 32 Help Desk, contacting 44 Label Vista 19, 33 Software 33 Specifications Font/bar Code 46 Label 46 Memory/communications 45 Physical 47 printing 45 Troubleshooting entering Communications Diagnostics use in troubleshooting 44 LAN. See Wireless communication: QL 420 User’s Guide Index continued on next page 57 Mode 44 entering Communications Diagnostics Mode Diagnosti 44 LCD Control Panel 39 Standard control panel indicators 39 Troubleshooting tests 41 printing a configuration label 20 Troubleshooting Topics 40 using the chargers. See Battery, charging Wireless communication Bluetooth™ (ZBR radio) 23 Bluetooth™ (ZBR-2 radio) 25 Infrared (IrDA) 22 Local Area Network 15 Local Area Network using CF Radio 27 Local Area Network using PCMCIA Radio 29 Frequency Hopping 31 58 QL 420 User’s Guide Index Patent Information This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275,286 D347,021 D389,178 D430,199 D433,702 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933,538 4,992,717 5,015,833 5,017,765 5,021,641 5,029,183 5,364,133 5,543,610 6,034,708 5,047,617 5,103,461 5,113,445 5,140,144 5,132,709 5,142,550 5,149,950 5,157,687 5,168,148 5,168,149 5,180,904 5,229,591 5,230,088 5,235,167 5,243,655 5,247,162 5,250,791 5,250,792 5,262,627 5,267,800 5,280,163 5,280,164 5,280,498 5,304,786 5,304,788 5,321,246 5,335,170 5,367,151 5,372,439 5,373,148 5,378,882 5,396,053 5,396,055 5,399,846 5,408,081 5,410,139 5,410,140 5,412,198 5,415,482 5,418,812 5,420,411 5,436,440 5,444,231 5,449,891 5,449,893 5,468,949 5,479,000 5,479,002 5,479,441 5,486,057 5,503,483 5,504,322 5,528,621 5,532,469 5,545,889 5,552,592 5,570,123 5,578,810 5,589,680 5,612,531 5,642,666 5,657,066 5,768,991 5,790,162 5,791,796 5,806,993 5,813,343 5,816,718 5,820,279 5,848,848 5,860,753 5,872,585 5,874,980 5,909,233 5,976,720 5,978,004 5,995,128 5,997,193 6,004,053 6,010,257 6,020,906 6,036,383 6,057,870 6,068,415 6,070,805 6,095,704 6,109,801 6,123,471 6,147,767 6,151,037 6,201,255 B1 6,231,253 B1 6,261,009 6,261,013 6,267,521 6,270,072 B1 6,285,845 B1 6,292,595 6,296,032 6,364,550 6,379,058 B1 6,409,401 B1 6,411,397 B1 6,428,227 B2 6,530,705 6,540,122 6,607,316 6,609,844
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