Zebra Technologies MD-ZLAN11G Zebra Embedded 802.11b/g Radio User Manual CERTIFICATE OF COMPLIANCE

Zebra Technologies Corporation Zebra Embedded 802.11b/g Radio CERTIFICATE OF COMPLIANCE

Contents

Manual

Rhein Tech Laboratories, Inc. Client: Zebra Technologies 360 Herndon Parkway Model: ZLAN11G Radio Module Suite 1400 Standards: FCC Part 15.247/IC RSS-210 FCC ID: I28MD-ZLAN11G/3798A-ZLAN11G Herndon, VA 20170 http://www.rheintech.com Report#: 2006127 Page 30 of 36 Appendix F: User Manual Please refer to manual page 36 for information related specifically to this radio module.
UMAN-RWS-004 Rev. ASeptember, 2006UMAN-RWS-003 Rev. ASeptember, 2006
3RW Series User GuideContentsProprietary Statement .................................................. 5Document Conventions ................................................ 7Introduction to the RW Series ................................... 10Unpacking and Inspection ................................................... 10Reporting Damage .............................................................. 10Getting Ready to Print ................................................ 11Battery Safety ...................................................................... 11Charger Safety ..................................................................... 11Installing RW Series Batteries ............................................. 13Charging the Battery ........................................................... 13Model LI 72 Single Battery Charger ..................................................... 13Model UCLI72-4 Quad Charger .................................................................. 15Loading the Media ............................................................... 17Loading Media From An Internal Supply .................................................. 18Loading Media From An External Supply ................................................. 19Operator Controls ................................................................ 21Control Panel .............................................................................................. 21Programmable LCD Settings ..................................................................... 22Verify the Printer Is Working ................................................ 25Printing a Configuration Label ................................................................... 25Connecting the Printer ................................................ 26Cable Communications ....................................................... 26Serial (RS232C) ........................................................................................... 26USB ............................................................................................................ 27Wireless Communications .................................................. 28Wireless Communications with Bluetooth® ............................................. 28Bluetooth Networking Overview ............................................................... 28Wireless Local Area Network Overview .................................................... 28Setting Up the Software ............................................................................. 29Radio Regulatory Information .................................... 31Bluetooth RW -ZBR3 Radio (RW 220 and RW 420) ........... 31Compact Flash (802.11b) Radio Module ............................ 32Zebra Value Radio, 802.11b ................................................ 34WLAN Module Using 802.11g Radio ................................. 36Compact Flash (802.11b) and Bluetooth Co-located Radio Modules ............................................................................... 38Card Reader Options ...................................................40Magnetic Stripe Reader ....................................................... 40Smart Card Reader .............................................................. 42Using the Accessories .................................................43Belt Clip ................................................................................ 43Adjustable Shoulder Strap .................................................. 44Cradles ................................................................................. 45
4RW Series User GuideRW 420 Vehicle Cradle ........................................................................... 45Installing the Printer in the Cradle ......................................................... 46Removing the Printer from the Cradle .................................................. 48RW 220 Vehicle Cradle ........................................................................... 49Installing the Printer in the Cradle ......................................................... 49Removing the Printer from the Cradle .................................................. 50Preventive Maintenance ............................................. 51Extending Battery Life ......................................................... 51General Cleaning Instructions ............................................. 52Troubleshooting .......................................................... 54LCD Control Panel Indicators .............................................. 54Troubleshooting Topics ....................................................... 54Troubleshooting Techniques ............................................... 57Printing a Configuration Label ................................................................... 57Performing a Forced Shutdown ................................................................. 57Communications Diagnostics .................................................................... 57Calling Technical Support .......................................................................... 58Specifications .............................................................. 62Printing Specifications .............................................................................. 62Memory/Communications Specifications ................................................. 62Communications Ports ............................................................................... 63USB ......................................................................................................... 63RS232 ...................................................................................................... 63RW 420 Media Specifications .................................................................... 65RW 220 Media Specifications .................................................................... 65Font/Bar Code Specifications .................................................................... 66Physical/Environmental/Electrical Specifications ..................................... 67RW Series Accessories ............................................................................. 70Appendix A- Interface Cables ............................................. 72RS232 Download Cable ............................................................................. 72USB Cable ................................................................................................... 72More Interface Cables ................................................................................ 73Appendix B- Media Supplies .............................................. 74Appendix C- Maintenance Supplies ...................................... 75Appendix D ................................................................... 76Product Support ......................................................................................... 76Battery Disposal ......................................................................................... 78Product Disposal ........................................................................................ 78Appendix E ................................................................... 79Using www.zebra.com ............................................................................... 79Index ............................................................................. 81Patent Numbers ........................................................... 83
5RW Series User GuideProprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equip-ment described herein. Such proprietary information may not be used, reproduced, or dis-closed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.Product ImprovementsSince continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.FCC Compliance StatementClass B digital device. Tested to comply with FCC standards for home or office use.WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure re-quirements this device shall be used in accordance with the operating conditions and in-structions listed in this manual. Note that there are several radio options available with this printer. Additional regulatory information is contained in later sections devoted to each radio individually.NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance.Changes or modifications to this unit not expressly approved by Zebra Technologies Cor-poration could void the user’s authority to operate this equipment.Canadian Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.“IC:” before the equipment certification number signifies that the Industry Canada techni-cal specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.Agency Approvals and Regulatory Information • FCC part 15 • Canadian STD RSS-210 • NOM/NYCE (Mexico) • EN60950: 2000 Safety Standard • EN55022:1998 Class B European • C-Tick (Australia) Electromagnetic Radiation StandardLiability DisclaimerInasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.No Liability for Consequential DamageIn no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.CopyrightsThe copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equal-izer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide.ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.Monotype®, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdic-tions. AndyTM , CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monotype continued
6RW Series User GuideKaiTM, Monotype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc. and may be registered in some jurisdictions. HY Gothic HangulTM is a trademark of Hanyang Systems, Inc.AngsanaTM is a trademark of Unity Progress Company (UPC) Limited.Andale®, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are trademarks of The Monotype Corporation registered in the United States Patent and Trade-mark Office and may be registered in certain jurisdictions.Century Gothic™, Bookman Old StyleTM and Century SchoolbookTM are trademarks of The Monotype Corporation and may be registered in certain jurisdictions. HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some ju-risdictions.UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.Futura® is a trademark of Bauer Types SA registered in the United States Patent and Trade-mark Office and may be registered in some jurisdictions.TrueType® is a trademark of Apple Computer, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.All other brand names, product names, or trademarks belong to their respective holders.©2006 ZIH Corp.
7RW Series User GuideDocument ConventionsThe following conventions are used throughout this docu-ment to convey certain information:If you are viewing this guide online, click the underlined text to jump to a related Web site. Click on italic text (not underlined) to jump to that location in this man-ual..Cautions, Important, and Note Caution • Warns you of the potential for electrostatic discharge. Caution • Warns you of a potential electric shock situation. Caution • Warns you of a situation where excessive heat could cause a burn Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you. Caution • Advises you that failure to take or avoid a specific action could result in physical harm to the hardware. Important • Advises you of information that is essential to complete a task. Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text.
8RW Series User GuideFigure 1: RW 420 Overview 1. Platen Roller 2. Bar Sensor 3. Media Support Disks 4. Printhead 5. Latch Release Button 6. Magnetic Stripe Reader (MSR) Slot 7. Communications Port Door 8. “D” Rings 9. Control Panel 10. Smart Card Slot 11. Gap Sensor 12. Bottom Media Feed Slot (external media models only) 13. Media Cover 14. Belt Clip 15. Communications Port 16. Battery 17. Docking Connector Cover 18. Battery Charging Receptacle123456789111310151416181281712
9RW Series User GuideFigure 2: RW 220 Overview1 1. Platen Roller 2. Bar Sensor 3. Media Support Disks 4. Printhead 5. Latch Release Button 6. Magnetic Stripe Reader (MSR) Slot 7. “D” Rings 8. Control Panel 9. Smart Card Slot 10. Gap Sensor 11. Media Cover 12. Communications Port Door 13. Communications Port 14. Belt Clip 15. Battery 16. Battery Charging Receptacle2345678101191512 1416713
10RW Series User GuideIntroduction to the RW SeriesThank you for choosing one of our Zebra RW series Mobile Printers. It is one of a series of rugged printers that are sure to become productive and efficient additions to your work-place thanks to their innovative design. Because the RW series is made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and sup-plies.• This User’s Guide gives you the information you’ll need to operate and maintain your RW 220 or RW 420 printer.• The RW series printers use the CPCL programming lan-guage. To create and print receipts and labels using the CPCL language, refer to our Label Vista™ label cre-ation program or the Mobile Printing Systems CPCL Programming Manual which are both available on our Web site at: http://www.zebra.com .• RW series printers software includes interpreters for the ZPL II® programming language (up to Version 30.8.4) and the EPL programming language. Manuals for the ZPL and EPL label design programming languages are also avail-able on our Web site. Refer to Appendix “E” of this man-ual for more information on accessing and downloading manuals and other user information.Unpacking and InspectionInspect the printer for possible shipping damage:• Check all exterior surfaces for damage.• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.In case return shipping is required, save the carton and all packing material.Reporting DamageIf you discover shipping damage:• Immediately notify and file a damage report with the ship-ping company. Zebra Technologies Corporation is not re-sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.• Keep the carton and all packing material for inspection.• Notify your authorized Zebra re-seller.
11RW Series User GuideGetting Ready to PrintBattery SafetyThe Battery Packs used on Zebra Mobile Printers contain a great deal of energy and can cause personal injury or start a fire if used improperly or carelessly. Please observe the fol-lowing safety practices: Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Caution • Batteries can explode or catch fire if improperly charged or exposed to high temperatures or fire. Do not disassemble, crush or expose batteries to water. Caution • Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the battery pack or the printer and will void the warranty.Charger Safety Do not place the Quad Charger in locations where liquids or metallic objects may be dropped into the charging bays. Use care in locating either the LI 72 Single Charger or the LI 72-4 Quad Charger. Do not block the ventilating slots on the top and bottom covers. Ensure that the Charger is plugged into a power source which won’t accidently be turned off if you will be charging batteries overnight. Required Regulatory Text for Argentina Only certified adaptors with the following electrical characteristics shall be used. The use of different adaptors could damage the device, present hazards to the user and declare the correspondent guaranty void. LI 72: Input ratings: 100-240 VAC 50/60Hz 200mA., Class 2 Output ratings: 8.4 VDC, 800 mA
12RW Series User GuideFigure 4: Installing the RW 220 BatteryFigure 3: Installing the RW 420 BatteryRotate Belt Clip out of the way.Insert this end of the Battery Pack into the printerRock the Battery Pack into the Printer until the latch clicks into place.Insert this end of the Battery Pack into the printerRock the Battery Pack into the Printer until the latch clicks into place.Rotate Belt Clip out of the way.
13RW Series User GuideInstalling RW Series Batteries Important • Batteries are shipped uncharged. Remove protective shrink-wrap and labels from new battery packs prior to use.1. Rotate the Belt Clip to allow access to the Battery com-partment. This is an optional step on the RW 220.2. Insert the battery into the printer as shown in Figure 3 or 4,3. Rock the Battery into the printer as shown until it locks in place.When the battery is first installed, the Control Panel indica-tors may briefly turn on and then go off, indicating the battery is not fully charged (see “Charging the Battery” below and “Operator Controls.”)Charging the BatteryModel LI 72 Single Battery Charger Refer to Figure 5. Your charger may look slightly different from the one illustrated.1. Plug the Charger into the appropriate A.C. wall receptacle. Then insert the charge cable into the battery charger jack.2. The charger LED will indicate the status of the charger as Figure 5: LI 72 Single ChargerLI72 ChargerFor best results, remove the Battery Pack while charging.Charger Jack
14RW Series User GuideFaultFast ChargeFaultFast ChargeFaultFast ChargeReadyPowerFull ChargeReadyFull ChargeReadyFull ChargeFull ChargeFaultFast ChargeReadyFigure 6: UCLI72-4 Quad Chargerfollows:• A steady light indicates the battery is undergoing a fast charge.• A slow blinking light indicates the charger is in trickle mode. The battery is ready for use.• A rapidly blinking light indicates a problem with the bat-tery. The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery should not be used any further. Note • While the LI 72 Charger allows Battery Packs to be charged when installed in the printer, best results are obtained with the battery removed. Caution • Do not attempt to print while charging batteries with the LI 72 charger.AmberLEDGreenLED2. Rock Battery Pack into place1. Slide Battery Pack into Charger BayPower IndicatorPower Charger Bay
15RW Series User GuidecontinuedModel UCLI72-4 Quad ChargerThe UCLI72-4 Quad Charger is designed to charge up to four RW Series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger.1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 6, not-ing the orientation of the battery pack. Slide the battery pack into the charging bay until it stops. Then rock the battery pack back until it snaps into place. The amber in-dicator directly under the battery being charged will turn on if the battery is properly inserted.The indicators under the battery will allow you to monitor the charging process per the following table:Battery Status IndicatorsAmber LED Green LED Battery StatusOn Off ChargingOn Flashing 80% charged (O.K. to use)Off On Completely ChargedFlashing Off Fault Important • A fault condition is caused by a problem with the battery. The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the Amber indicator starts flashing on the second attempt, the battery should be discarded. Always dispose of batteries in a proper manner. Refer to Appendix DLI 72-4 Charger Cycle Times :RW 420 RW 220Battery 80% Charged 2.5 Hrs 1.25 Hrs.Battery Fully Charged 5 Hrs. 2.5 Hrs. Note • Charge times are for completely discharged batteries.Partially discharged Battery Packs will take less time than
16RW Series User Guidelisted in the chart to reach a fully charged state. Once Battery Packs have reached 80% of their charge capacity they may be used It is recommended, however, that you allow the batter-ies to reach a full charge to maintain maximum battery life.The UCLI72-4 Quad Charger’s safety features will stop charging a battery after six hours regardless of its charge state.
17RW Series User GuideLoading the MediaThe RW series printers are designed to print either continu-ous (journal) media or label stock. Loading Media Procedure1. Open the printer: Refer to Figure 7. • Press the latch release button on the side of the printer as shown at “1” below. The media cover will open automati-cally• Rotate the Media Cover back completely as shown at “2”, exposing the media compartment and the adjustable me-dia supports.Figure 7: Opening the PrinterRW 420 printer shown.continuedMedia Support DisksMedia Compartment
18RW Series User GuideLoading Media From An Internal Supply• Refer to Figure 8. Pull the media supports apart as shown. Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 8. The supports will ad-just themselves to the width of the media, and the roll of media should be able to spin freely on the supports.Figure 8: Loading Media from an Internal SupplyMedia RollNote direction media pulls off the roll.Pull on Media Supports where shown.
19RW Series User GuideLoading Media From An External Supply Note • Only the RW 420 supports an external media supply. Refer to Figure 9. The RW 420 configured with the External Media option has a loading slot in the rear of the media compartment allowing you to use standard 4 in. (101.6 mm) wide fanfold media from an external sup-ply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing. Zebra offers a series of vehicle cradles for the RW 420 (P/Ns AK17463-003 and AK17463-004) which incorporate provisions for installation of an external media supply bin.• Pull the media supports apart, insert a Media Spacer (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the ex-ternal supply through the rear feed slot, between the me-continuedFigure 9: Loading Media from an External SupplyMedia Spacerp/n BA16625-1Feed media through bottom feed slotPrinting surface of media must face the printhead
20RW Series User Guidedia guides and up through the media compartment as shown. Make sure the side of the media you will be print-ing on faces the printhead.4. Close the Media Cover: Refer to Figure 10.• Pull the media out of the printer as shown at “1.”• Close the media cover as shown at “2”, ensuring that it latches securely into place.• Turn the printer on or press the Feed button if the printer is already on. The printer will advance a short strip of media and will then be ready for printing. Figure 10: Closing the Media CoverPress Media Cover firmly when closing to ensure it latches in place.Pull Media out of the Printer
21RW Series User GuideZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUOperator ControlsControl PanelThe control panel has buttons for the power on/off and me-dia feed functions and a display for providing information re-garding printer functions. Two keys provide easy navigation and selection of menu options affecting many printer func-tions.The “Scroll” button allows scrolling through the various op-tions and settings. The “Select” button allows selection of the option or function displayed on the screen.Figure 11: LCD Control PanelPower ButtonPress to turn unit on. Press again to turn unit offFeed ButtonPress to advance the media one blank label or a software determined length of journal media.Scroll ButtonPress to scroll through the menu choices on the LCD.Select ButtonPress to select a menu choice on the LCD.LCDSee LCD Functions Table for an overview of menu optionsNOTE: LCD menu options are under specific application control. Not all options may be available In your printer’s application.Printer Status IconsIndicates the status of several printer functions
22RW Series User GuideThe top of the screen has a row of status icons which indi-cate the state of various printer functions: Indicates a Bluetooth connection is established. A flash-ing icon indicates data transmission. This icon is function-al only with RW series printers with a Bluetooth wireless option installed. Indicates that the printer is associated with a wireless Local Area Network (LAN) using an 802.11x compliant ra-dio. This icon is functional only with RW series printers with a WLAN wireless option installed.A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient. A flashing icon indicates that the media cover is open or not properly latched. A flashing icon indicates normal printing activity.A flashing icon indicates that a file is being downloaded to the printer. A flashing icon indicates that the printer does not de-tect any media. This could indicate an out of media con-dition, or improperly loaded media.Programmable LCD SettingsIn addition to the status icons, the LCD on the control pan-el can display many of the printer’s settings and functions as text as determined by the printer’s application. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the tables on the following pages for a partial set of printer features that can be programmed to display on the LCD.The LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Use of the display backlight will decrease the time the printer will run between charges. Refer to the section “Extending Battery Life” for more information.
23RW Series User GuideExtended LCD Functions1 Function Default setting Scroll & Select Options Sensor Type Bar • Bar • Gap Baud Rate 19200 • 9600 • 19200 • 32400 • 57600 • 115200 Data Bits 8 • 7 • 8 Parity N (none) • E (Even) • N (None) • O (Odd) LCD Contrast 8 • Increase (15max.) • Decrease (15 max.) No-activity Timeout 120 sec. • Decrease (0 min.)2 • Increase (120 max.) • Off • On (The 4 text lines of display will be Flip Screen Off flipped 180 ° when the printer is in the Cradle Location of icons will remain unchanged. • 1 – Low Audio Volume 3 • 2 – Medium • 3 - High Media Type Journal • Label • Journal LCD Backlight3 Momentary On • Momentary On w/ time delay • Off Factory Reset No • No (Resets all to • Yes factory set values)NOTE:1 LCD menu options are under specific application control. Not all options may be available In your printer’s application.2. A No-activity timeout value of “0” means the printer will remain on until powered off by the operator.3. LCD Backlight turns on when any key other than FEED is pressed
24RW Series User GuideDisplay Functions Not Accessible from the Keypad1 Function Default setting Scroll & Select Options WLAN ID2 Factory Set N/A Value Tear-off 00 • Increase (max. = +10) Position (Top of Form) • Decrease (min. = -120 • All protocols On Network & RF Settings • Protocols On or Off individually Bridge Mode Off • Off • On DTR/VBUS-Power Off Off • On • Off Present-at 000 • Increase (max.= +120) • Decrease (min. = 000 Displays current Bluetooth parameters n/a Bluetooth operating parameters Displays current 802.11b WLAN parameters n/a 802.11b operating parameters Media Type Journal • Journal • Label Smart Card or • Off MSR Card Off • Display “RDR” Reader Status3 NOTES:1 The parameters in this table will appear on the display but can be set only by using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.2. Can be adjusted from the factory default using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.3. Card reader status is under application control, and is not user selectable. .
25RW Series User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting.”Printing a Configuration Label1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. The unit will print a line of interlocking “x” characters to ensure all elements of the printhead are working, print out the version of software loaded in the printer and then print two re-ports. The first report indicates model, ROM version, serial num-ber, baud rate, etc. The second report prints out more de-tailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample print-out and a further discussion on how to use the configuration label as a diagnostic tool.)
26RW Series User GuideConnecting the PrinterThe printer must establish communications with a host ter-minal which sends the data to be printed. Communications occur in three basic ways:• By a cable between the printer and its host terminal using either RS232C or USB protocols• By means of a Bluetooth short-range radio frequency link• By means of a wireless LAN (Local Area Network) per 802.11b specificationsCable Communications Caution • The printer should be turned off before connecting or disconnecting the communications cable.Serial (RS232C) Note • All RW series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 10- pin modular connector on your communications ca-ble plugs into the serial (RS232C) communications port on the side of the printer. Plug the connector into the RS232C port and ensure the locking device has clicked into position. Then press the Locking Plug into the opening around the connec-tor, aligning its locking features with the cutouts on the printer case. Turn the Locking Plug clockwise one-quarter turn to se-cure it in place. Figure 12: Communications PortRS232 PortAlign Locking Plug features with these cutouts.Rotate clockwise to lock the cable in place; coun-terclockwise to unlock the cable.USB Port
27RW Series User GuideThe other end of the cable must be plugged into the host terminal as shown in Figure 13, or to a serial port on a com-puter as shown in Figure 14. Communications between the terminal and the printer are controlled by the applications run-ning on the terminal and the printer.USB RW series Printers also can communicate by cable via the USB protocol. The USB port is a USB Mini-AB type connector located directly above the 10- pin modular connector used for RS232C communications. (Refer to Figure 12)Figure 13: Communications to a TerminalFigure 14: Communications to a PCcontinuedCommunications CablePart number varies. Refer to Appendix APrinter Communications PortRS232 Communications CableRefer to Appendix A for part numberUSB Communications CableRefer to Appendix A for part number
28RW Series User GuideWireless CommunicationsWireless Communications with Bluetooth® “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interfer-ence with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (about 32 feet).Both the printer and the device it communicates with must follow the Bluetooth standard. Bluetooth Networking OverviewEach Bluetooth enabled RW series printer has a unique Bluetooth Device Address (BDA) loaded into its radio module when manufactured. Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with an-other. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled RW series printer will normally act as a slave creating a miniature net-work with the terminal sometimes referred to as a “piconet.”For the most part, communications using Bluetooth are initi-ated and processed without any operator intervention. RW 420 printers can be equipped with both a Bluetooth and an 802.11b radio, allowing communications with both Bluetooth enabled devices and a Wireless Local Area Network (WLAN) (see discussion below).Wireless Local Area Network OverviewRW series printers can be equipped with several radio op-tions which use the industry standard 802.11 WLAN protocol. • RW series printers with a Compact Flash (CF) ra-dio module can be identified by the FCC ID number The RW series is configured with the USB Open HCI inter-face driver allowing it to communicate with Windows® based devices. USB drivers are included in the Zebra Universal Driver which can be downloaded from www.zebra.com. Other terminals or communications devices may require the instal-lation of special drivers to use the USB connection. Consult your Zebra reseller or the factory for further details.
29RW Series User Guidecontinued“I28MD-RW4137” and other regulatory information on the serial number label on the back of the unit.• RW series printers with a Zebra Value Radio, 802.11b can be identified by the FCC ID number “I28MD-ZLAN11B” and other regulatory information on the serial number la-bel on the back of the unit. • RW series Wireless Network Printers with the Zebra 802.11g WLAN radio module can be identified by the text “Wireless Network Printer” and FCC ID: I28MD-ZLAN11G on the serial number label on the back of the printer.• RW 420 printers with both an 802.11b WLAN radio and a Bluetooth radio running in the same unit are considered to be dual radio devices. At present only one dual radio configuration is offered, for RW 420 only, with Bluetooth radio FCC ID “I28MD-BTC2TY3” and 802.11b Compact flash radio FCC ID “I28MD-RW4137”. The FCC ID num-bers and other regulatory information for both radios are located on the serial number label on the back of the RW 420.Printers so equipped allow wireless communication as a node within a WLAN and its wireless capabilities allow com-munications from any point within the WLAN’s perimeter. Printers equipped with the dual Bluetooth/802.11b WLAN radio configuration can be linked to both a WLAN and a Bluetooth network simultaneously.Methods of establishing communications to RW series print-ers will vary with each LAN application. General informa-tion on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start Guide for Mobile Wireless Printers” both available at www.zebra.com. More information and LAN configuration utilities may also be found in Zebra’s Label Vista™ program (version 2.8 and later). Label Vista may be downloaded from Zebra’s Web site at www.zebra.com.Setting Up the SoftwareRW series printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line at www.zebra.com.
30RW Series User GuideYou can also use Label Vista™, Zebra’s Windows® based label creation program which uses a graphical interface to create and edit labels in the CPCL language. Label Vista is available on-line from www,zebra.com.RW series printers support an interpreter for ZPL II®, or EPL programming languages. If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from Zebra’s Web site. If you choose to use a third party label prep-aration system, follow the installation instructions included in the package.
31RW Series User GuideRadio Regulatory InformationBluetooth RW -ZBR3 Radio (RW 220 and RW 420) Caution • Exposure to Radio Frequency Radiation. The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner. Note • The following section only applies when the RW-ZBR3 Bluetooth Radio (FCC ID: I28MD-BTC2TY3) is installed in an RW series printer. Unless specified elsewhere in this manual, the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.European Regulatory Information for the RW-ZBR3 Bluetooth RadioThis device is intended for use in all EU and EFTA member states.Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.4.1 (2003-04) Technical requirements for spread-spectrum radio equipment • EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states.
32RW Series User GuideCompact Flash (802.11b) Radio ModuleThe following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna. Caution • Use of a RW series printer with the radio module marked with “FCC ID: I28MD-RW4137” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. RW 220 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.011527 W/g averaged over 1 gram. RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.062 W/kg averaged over 1 gram.European Regulatory Information for this Radio AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU MT NL PL PT SK SI ES SE GB Note: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO) 0336 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.
33RW Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN 60950: 2000Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
34RW Series User GuideZebra Value Radio, 802.11bThe following section only applies when the Zebra Value Radio, 802.11b (with FCC ID: I28MD-ZLAN11B) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmit-ters must not be co-located or must not operate in conjunction with any other antenna. Caution • The radiated output power of this internal 802.11b radio is far below the FCC radio frequency exposure limits. Nevertheless, this radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.European Regulatory Information for this Radio AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU MT NL PL PT SK SI ES SE GB Note: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO) 0336 Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.
35RW Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN 60950: 2000Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
36RW Series User GuideWLAN Module Using 802.11g Radio The following section only applies when the 802.11g WLAN module (With FCC ID: I28MD-ZLAN11G) is installed in a RW series printer (note that only one of the radio options can be installed in the printer at one time). Other than conditions specified elsewhere in this manual, only one of the radio options can be in-stalled in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.RW Series models have the FCC ID number on a label on the back of the unit. Caution • Use of a RW series printer with the radio module marked with FCC ID: I28MD-ZLAN11G meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn.The RW 220 and RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model is listed below:Model SAR value W/Kg (1g average))RW220 0.004 RW 420 0.004 European Regulatory Information for this RadioAT BE CY CZ DKEE FI FR DE GRHU IE IT LV LTLU MT NL PL PTSK SI ES SE GB Note: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.
37RW Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN55022:1998 European Emmissions Standard • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
38RW Series User GuideCompact Flash (802.11b) and Bluetooth Co-located Radio ModulesThe following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) and Bluetooth module (FCC ID: I28MD-BTC2TY3) are installed in a RW 420 printer. This co-located radio configuration has demonstrated compliance to FCC regulations. The FCC ID numbers are on the serial number label on the back of the printer and can be read with the module installed. Caution • Use of a RW 420 printer with the radio module marked with both “FCC ID: I28MD-RW4137” and “I28MD-BTC2TY3” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn configuration with no minimum separation. In this configuration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard configuration must always be used when the printer is body worn. RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.28 W/kg averaged over 1 gram.European Regulatory Information for the Compact Flash 802.11b Radio and Bluetooth Co-located Radio Modules AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU MT NL PL PT SK SI ES SE GB Note: -Member states in the EU with restrictive use for this device are crossed out!This device is also authorized for use in all EFTA member states (CH, IS, LI, NO)Europe – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN 60950: 2000Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12)Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08)EMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.Important Notice:This device is a portable RF printer intended for commercial and industrial use in all EU and EFTA member states except in France where restrictive use applies.
39RW Series User GuideThe use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.fr01 Ain 36 Indre 69 Rhone02 Aisne 37 Indre et Loire 70 Haute Saone03 Allier 39 Jura 71 Saone et Loire05 Hautes Alpes 41 Loir et Cher 72 Sarthe08 Ardennes 42 Loire 75 Paris09 Ariege 45 Loiret 77 Seine et Marne10 Aube 50 Manche 78 Yvelines11 Aude 54 Meurthe et Moselle 79 Deux Sievres12 Aveyron 55 Meuse 82 Tarn et Garonne16 Charente 57 Moselle 84 Vaucluse19 Correze 58 Nievre 86 Vienne2A Corse Sud 59 Nord 88 Vosges2B Haute Corse 60 Oise 89 Yonne21 Cote d’Or 61 Orne 90 Territoire de Belfort24 Dordogne 63 Puy de Dome 91 Essonne25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine26 Drome 65 Hautes Pyrenees 93 Seine St Denis27 Eure 66 Pyrenees Orientales 94 Val de Marne32 Gers 67 Bas Rhin35 Ille et Vilaine 68 Haute Rhin
40RW Series User GuideCard Reader OptionsThe RW series can be equipped with optional Magnetic Stripe and Smart Card readers. The magnetic stripe card reader allows the user to swipe magnetic stripe cards such as credit cards through a slot in the printer and then read and process the data contained in the card.In a similar manner the Smart Card reader can read the in-formation written in the microchip embedded in Smart Cards, and process the information in the chip in a variety of ways depending on the printer’s application.Magnetic Stripe ReaderThe status of the Magnetic Stripe Reader (MSR) is indicated in three possible ways:• Reader status is displayed on the Main Menu LCD as shown in Figure 15.• The LCD backlight flashes to indicate status (3 flashes = enabled, 2 flashes = disabled).• Chimes indicates the reader status (3 chimes = enabled, 2 chimes = disabled).Zebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUFigure 15: Magnetic Stripe Reader Status Indicator“Rdr” indicates MSR is enabled.
41RW Series User GuideThe MSR is used as follows:1. When the reader is enabled, place the card into the read-er slot as shown. The magnetic stripe (typically on the back of the card) must face the bottom of the printer, and be inserted into the bottom of the card reader slot as shown in Figure 16.2. Slide the card through the slot. The card will be read if slid in either direction. Depending on the application software, the printer will sound one chime when a scan is successful .3. If the card did not read, slide it back through the slot in the opposite direction.Figure 16: Using the Magnetic Stripe ReaderMagnetic Stripe CardPlace the Card in the reader slot with the magnetic stripe facing down as shown.Card can be read in both direc-tions.Magnetic Stripe Reader Slot
42RW Series User GuideSmart Card ReaderThe optional Smart Card reader is used as follows:1. The LCD will display “RDR” to indicate the Smart Card reader is active. (Some reader applications may flash the display backlight and/or chime three times to indicate the reader status is “ready.”) At this time, the Printer is acting only as a Smart Card reader connected to the host termi-nal; all other printer functions are suspended. 2. Insert the card into the reader slot as shown in Figure 17. The microchip imbedded in the card must be oriented facing the bottom of the printer and must be completely inserted into the Reader Slot to scan successfully .3. Depending on the application software, the printer will sound a chime after a successful transaction. 4. After the card has been successfully read the Printer can resume normal printing operations and the Smart Card can be removed.Figure 17: Using the Smart Card ReaderSmart Card Reader SlotInsert Smart Card with microchip facing down.Insert Smart Card completely into Printer.
43RW Series User GuideFigure 18: Using the Belt ClipUsing the AccessoriesBelt ClipRefer to Figure 18. All RW series printers are equipped with a belt clip as standard. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer.Clip printer to beltPrinter can pivot freely
44RW Series User GuideFigure 19: Using the Shoulder StrapAdjustable Shoulder StrapRefer to Figure 19. If your printer is equipped for the shoul-der strap option: snap each end of the shoulder strap into the “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length.Hold Buckle Pull Strap here to lengthenPull Strap here to shortenSnap in to “D” rings on printer
45RW Series User GuideCradlesRW 420 Vehicle CradleThe RW 420 can be used in conjunction with a docking Cradle. When the printer is “docked” the Cradle will charge the printer’s battery and allow the printer to print, receive and transmit data as usual. The Cradle can provide power from a 12 VDC power supply either from a power take-off point in a vehicle or from an external power supply running off A.C. power. Refer to the documentation supplied with the Cradle for more information.The RW 420 has software features which can automatical-ly rotate the four display lines on the control panel 180º when the printer is docked. This allows for easier reading of the dis-play when the Cradle is mounted vertically. Refer to Figure 20.This feature is also available on the RW 220, but the com-mand to rotate the display lines must be sent to the RW 220 when it is docked; it will not rotate the display text automati-cally.continuedZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUZebra RW 420Signal:0%Battery (ok) Latch: ok Rdr MENUNormal Display in CradleDisplay rotated in CradleFigure 20: Display Rotated for Cradle Installation
46RW Series User GuideFigure 21: Installing the RW 420 into the CradleInstalling the Printer in the Cradle Important • It is recommended as a safety precaution that the adjustable shoulder strap be removed prior to docking the Printer. This precaution ensures the strap will not interfere with proper operation of the vehicle. Remove and retain the Docking Connector CoverPlace the Printer over the retaining pins in the Cradle.Rock the Printer into the Cradle to latch it in position.Power IndicatorAlways Green when power is onCharge Indicator
47RW Series User Guide• Remove the Docking Connector Cover from the bottom of the printer, and retain it for future use. (Refer to Figure 21.) • Place the bottom of the printer over the two pins in the Cradle. • Rock the top of the Printer into the Cradle and press firm-ly until it latches in place. • Ensure the Cradle power and charge indicators are lit and turn the printer on. If the charge indicator does not light up, unlatch the printer from the Vehicle Cradle, lift it clear from the Cradle and re-seat it. Refer to the Vehicle Cradle Installation Guide for more complete information on the power and charge indicatorsYou can load media (including media from an external sup-ply) and perform cleaning operations normally when the RW 420 Printer is installed in the Cradle . continued
48RW Series User GuideFigure 22: Removing the RW 420 from the CradleRemoving the Printer from the CradleRefer to Figure 22.• Turn the Printer off. • Push on the latch on the Cradle and rock the top of the printer away from the Cradle. • Lift the Printer out from the Cradle. Replace the Docking Connector Cover if you will be us-ing the Printer for an extended period of time away from the Cradle.Lift the printer free of the retaining pins.Press the Latch button to release the Printer.Rotate the Printer out of the Cradle.
49RW Series User GuideRW 220 Vehicle CradleThe RW 220 can be used in conjunction with a docking Cradle. When the printer is “docked” it can be powered by ei-ther its own battery or one of the RCLI series of external char-gers. Refer to the documentation supplied with the Cradle for more information.Installing the Printer in the CradleRefer to Figure 23. Important • It is recommended as a safety precaution that the adjustable shoulder strap be removed prior to docking the Printer. This precaution ensures the strap will not interfere with proper operation of the vehicle. • Place the bottom of the printer over the two pins in the Cradle. • Rock the top of the Printer into the Cradle and press firm-ly until it latches in place. Figure 23: Installing the RW 220 in the CradlecontinuedPlace the Printer over the retaining pins in the Cradle.Rock the Printer into the Cradle to latch it in position.
50RW Series User GuideRemoving the Printer from the CradleRefer to Figure 24.• Turn the Printer off. • Pull the latch on the Cradle and rotate the printer away from the Cradle. • Lift the Printer free of the cradle locating pins and out from the Cradle. Figure 24: Removing the RW 220 from the CradleLift the printer free of the locating pins.Pull the Latch button to release the Printer.Rotate the Printer out of the Cradle.
51RW Series User GuidePreventive MaintenanceExtending Battery Life• Avoid exposing the battery to direct sunlight or tempera-tures over 104° F (40° C).• Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery.• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the op-timum media for your application.• If you print the same text or graphic on every label, con-sider using a preprinted label.• Choose the correct print darkness, and print speed for your media.• Use software handshaking (XON/XOFF) whenever possi-ble.• Use the LCD display backlight only when necessary. Turn it off whenever it is not needed.• Remove the battery from the printer if it won’t be used for a day or more and you’re not performing a maintenance charge.• Consider purchasing an extra battery.• Remember that any rechargeable battery will lose its abil-ity to maintain a charge over time and can be recharged a finite number of times before it must be replaced. Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery dis-posal. Caution • Do not print while the LI 72 Wall Charger is plugged into the unit. Unreliable battery charging can result.continued
52RW Series User GuideGeneral Cleaning Instructions Caution • Always turn the printer off before cleaning. To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Use care when working near the Tear Bar. The edges are very sharp. Caution • The printhead can become very hot after prolonged printing. Allow it to cool off before attempting any cleaning procedures. Caution • Use only cleaning agents specified in the following table. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer. Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol.
53RW Series User GuideFigure 25: Cleaning RW Series PrintersRW 420 illustratedRW Series CleaningArea Method IntervalPrinthead (Figure 25)Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed)Platen Roller (Figure 25)Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Tear bar(Figure 25)Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.Exterior Water-dampened cloth As neededInterior(Figure 25)Brush/air blow. Ensure the Bar Sensor and Gap Sensor windows are free of dust.After every five rolls of media (or more often, if needed)Tear BarBar SensorGap SensorPlaten SurfacePrinthead Elements
54RW Series User GuideTroubleshootingLCD Control Panel IndicatorsThe top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.Status Icon Condition Indication Ref. to Topic # Steady Bluetooth Link established n/a Flashing Transmitting/Receiving n/a via Bluetooth Off No Bluetooth Link 6 Steady 802.11b RF Link established n/a Off No 802.11b RF Link 6 Flashing Low Battery 3, 6, 7 Flashing Head latch not closed 9, 11 Flashing Indicates Printing activity n/a Steady data processing in process 8 Flashing Out of Media 9,11 Blank Screen n/a No application 1,13Troubleshooting Topics1. No power• Check that battery is installed properly.• Recharge or replace battery as necessary. (Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.)2. Media does not feed: • Ensure Media Cover is properly closed and latched.• Check media supports for any binding.3. Poor or faded print or flashing icon:• Clean print head.• Check battery and recharge or replace as necessary.• Check quality of media.
55RW Series User Guidecontinued4. Partial/missing print:• Check media alignment.• Clean print head.• Ensure Media Cover is properly closed and latched.5. Garbled print:• Check baud rate.6. No print:• Check baud rate.• Replace battery. Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.• Check cable to terminal.• Wireless units (Bluetooth or 802.11b) only: Establish RF Link. Restore LAN associativity on 802.11b wireless units. • Invalid label format or command structure — put printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem (refer to Troubleshooting Tests section).7. Reduced battery life• Check battery date code — if battery is one to two years old, short life may be due to normal aging.• Replace battery. (Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.)8. Flashing icon:• No application or application corrupted: reload program.•Flashing indicator is normal while data is being received.8. Flashing icon:• No application or application corrupted: reload program.•Flashing indicator is normal while data is being received.9. Flashing or icon :• Check that media is loaded.• Ensure Media Cover is properly closed and latched.10. Skips labels (only when using label stock):• Check media for top of form sense mark or label gap.• Check that the maximum print field has not been exceeded on label.• Ensure bar or gap sensor is not blocked or malfunctioning.11. Communication Error:• Check media is loaded.
56RW Series User Guide• Ensure Media Cover is properly closed and latched and error indicators are off.• Check baud rate.• Replace cable to terminal.12. Label Jam:• Open media cover.• Apply generous amount of alcohol to printer in area of jammed label.13. Blank LCD Screen • No application loaded or application corrupted: reload program.14. Magnetic Strip Card or Smart Card Won’t Read• Ensure the “RDR” text is displayed, indicating card reader is enabled. (Refer to the Operator Controls section.)• Ensure card is inserted with the magnetic stripe or microchip facing in the correct direction.• Check card for excessive wear or damage to either the magnetic strip or the microchip.15. Battery Pack Is Hard to Insert• The battery packs for the RW and QL series printers are similar in size and shape, but not interchangeable. Verify you are using the correct battery pack. The battery pack part number for the RW 420 is AK17463-005. The battery pack part number for the RW 220 is AK18026-002.• Verify that the shrink wrapping and the warning card protecting the battery contacts have been removed.
57RW Series User GuideTroubleshooting TechniquesPrinting a Configuration LabelTo print out a listing of the printer’s current configuration fol-low these steps:1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. Refer to Figures 26 through 26b for a sample configura-tion printout.Performing a Forced ShutdownIt the printer has locked up and is not responding to any op-erator inputs or external commands, from either a connected terminal or a linked LAN, you can perform a forced shutdown. • If the printer software locks up during normal operation, force the printer to shut down by pressing and holding the Power Button for 3 seconds. • If you try to turn the printer off normally and the soft-ware locks up, the printer will automatically shut itself off after a 10 second delay. • If you try to turn the printer off and it does not respond, you can force an immediate shut down by pressing and holding the Power Button again within 10 seconds.A forced shutdown will preserve the printer’s data and set-tings.Communications DiagnosticsIf there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer To enter Communications Diagnostics Mode:1. Print a configuration label as described above. 2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode.” continued
58RW Series User Guide3. Press the FEED key. The printer will print: “Entering DUMP mode.” Note • If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation.4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)To terminate the Communications Diagnostics Mode and re-turn the printer to normal operations:1. Turn the printer OFF.2. Wait 5 seconds.3. Turn the printer ON.Calling Technical SupportIf the printer fails to print the configuration label, or you en-counter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support ad the locations below. You will need to supply the following information:• Model number/type (e.g. RW 420)• Unit serial number (14 digit number, including dashes) (Refer to Figures 26 through 26b.)• Product Configuration Code (PCC) (15 digit number, in-cluding dashes). Refer to Appendix D for more informa-tion.Zebra Technologies International, LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 USAPhone: +1.847.793.2600 or+1.800.423. 0422Fax: +1.847.913.8766 Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKPhone: +44.1494.472872Fax: +44.1494.450103 Zebra Technologies Asia Pacific, LLC 16 New Industrial Road#05-03 Hudson TechnoCentreSingapore 536204Phone: +65-6858 0722Fax: +65-6885 0838
59RW Series User Guide Figure 26: Configuration Label ExampleUnit Serial NumberSoftware and Firmware End of First ReportPrint Head TestReport appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume printing This example has a Bluetooth module installed. (Refer to page 28 for more details.)Information on TCP/IP and LAN addresses and settings.Settings for RS232 and USB communications via cable
60RW Series User Guide Figure 26a: Configuration Label Example (continued)1. Dual radio units as illustrated above are not yet offered for sale. This option will be offered after initial product release.Information on any installed 802.11b wireless devicesIn this example, an 802.11b WLAN card has been detected.List of peripherals installed. In this example the printer has the Mag Card and SmartCard reader option, and the wireless expansion module has an 802.11b and Bluetooth wireless module1.List of power management settings. Also includes a count of the number of times the unit has been powered on.
61RW Series User Guide Figure 26b: Configuration Label Example (continued)Flash Memory SizeMaximum Label Size Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts)Amount of Memory AvailablePre-scaled fonts (.cpf) listed separatelyRAM SizeResident Fonts Installed End of Configuration Report(my 2010.CPF)(my 2020.CPF)Resident Pre-scaled Font Installed myfont .FNTmyfont2 .FNTmyfont3 .FNTmy_2010 .CPFmy_2020 .CPF
62RW Series User GuideSpecifications Note.- Printer specifications are subject to change without notice.Printing Specifications RW 420 RW 220 Print Width 4.09 in. [103.8 mm] max. 2.20 in [56 mm] max. Print Speed 3 in. /second @ 30% density [76.2 mm/second] Distance from .20 in. [5 mm] Print Element 41 dots to Tear Edge Print Head Life, 1,964,160 in. (50 Km) calculated nominal Print Density 203 dots/inch (8 dots/mm) Memory/Communications SpecificationsFlash Memory 4 MB flash (standard)RAM Memory 8 MB RAM (standard) RS-232C serial port (RJ-45 connector) Configurable Baud rate (from 9600 to 115.2 Standard Kbps), parity and data bits.Communications Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols. USB 2.0 Full Speed Interface (12 Mb/s)) Bluetooth compatible 2.4 GHz SRRF linkOptional Wireless Communications Wireless LAN capabilities comply with 802.11b protocols Dual Bluetooth + 802.11b radios (RW 420 only)
63RW Series User GuideCommunications PortsUSB Signal Pin# Name Type Description1 VBUS - USB Bus Power2 USB - bi-directional I/O signals3 USB + bi-directional I/O signals4 USB_ID - Identifies A/B connector5 Return - GroundRS232 Signal Pin# Name Type Description 1 NC no connect 2 NC no connect 3 RXD input Receive Data 4 TXD output Transmit Data 5 DTR output Data Terminal Ready set high when printer is on. 6 GND Ground 7 DSR input Data Set Ready low to high transition turns printer on, high to low transi- tion turns printer off (if en- abled) 8 RTS output Request To Send set high when printer is ready to accept a command or data 9 CTS input Clear To Send from host 10 NC no connect
64RW Series User Guide Figure 27: Communication Ports110RS232USB51
65RW Series User GuideRW 420 Media SpecificationsMedia Width 2.0 in. to 4.12 in. (50.8 to 104.6 mm) Max. continuous Continuous, dependent on installed memoryreceipt (w/std. memory)Inter-label Gap. 0.08 in. to 0.16 in. (0.12 in. preferred) (2 mm to 4 mm [3 mm preferred])Label Thickness .0025” to .0065” (.064 mm to .165 mm)Max. Label Roll dia. 2.25 in. (57 mm) O.D.Label Inner Core .75 in. (19 mm) minimum dia; 1.38 in. (35 mm) optional settingBlack Mark The reflective media black marks should Dimensions extend past the centerline of the roll. Media Minimum mark width: 1.0” (25.4 mm) Requirements perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to edge of media RW 220 Media SpecificationsMedia Width 1.0” in. to 2.37 in. [25.4 to 60.1 mm] Max. continuous Continuous, dependent on installed memoryreceipt (w/std. memory)Inter-label Gap. 0.08 in. to 0.16 in. (0.12 in. preferred) (2 mm to 4 mm [3 mm preferred])Label Thickness .0025” to .0065” (.064 mm to .165 mm)Max. Label Roll dia. 2.25 in. [57 mm] O.D.Label Inner Core .75 in. [19 mm) minimum dia; 1.38 in. (35 mm) optional settingBlack Mark The reflective media black marks should Dimensions extend past the centerline of the roll. Media Minimum mark width: .5” (12.7 mm) Requirements perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to edge of media Use Zebra brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing, or transmissive (gap) sensing, die-cut, or continuous. RW 420 units configured with the External Media option will accept fanfold media used with an external media supply.For die-cut labels, use only full auto dies.
66RW Series User GuideFont/Bar Code Specifications Standard Fonts: 25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*)Fonts Available Downloadable optional bit-mapped & scalable fonts via Label Vista software. Optional International character sets: Chinese 16 x 16 (trad), 16 x 16 (simplified), 24 x 24 (simplified); Japanese 16 x 16, 24 x 24; Hebrew/Arabic *contains UFST from Agfa Monotype Corporation Codabar UCC/EAN 128 UCC-128 Composite A/B/C Code 39 Code 93 EAN 8/JAN 8, 2 and 5 digit extensionsLinear Bar Codes EAN-8 CompositeAvailable EAN 13/JAN 13, 2 and 5 digit extensions EAN-13 Composite lnterleaved 2 of 5 MSI/Plessey FIM/POSTNET UPC-A, 2 and 5 digit extensions UPCA Composite UPC E, 2 and 5 digit extensions UPCE Composite MaxiCode PDF 4172-D Bar Codes Datamatrix (using ZPL emulation)Available RSS: RSS-14 Truncated RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS ExpandedRotation Angles 0°, 90°, 180°, and 270°
67RW Series User GuidePhysical/Environmental/Electrical Specifications RW 420 RW 220Weight w/ battery, excluding media2.0 lbs. (907 g. )11.45 lb.(658 g.)12.15 lbs. (975 g)21.55 lb. (703 g)2Operating Temperature -4° to 131° F (-20° to 55° C)Charging Temperature 32° to 104°F (0° to 40° C)Storage Temperature -22° to 149° F (-30° to 65° C)w/o battery-4° to 113° F (-20° to 45°C) with battery Relative HumidityOperating: 10% to 90%(non-condensing) Storage: 10% to 90%(non-condensing)Battery 7.4V Lithium-Ion 4 AHr.7.4V Lithium-Ion 2 AHrIntrusion Protection (IP) Rating 541. Weight is for base unit (without MCR /SmartCard option)2. Weight is for unit with MCR/SmartCard option installed
68RW Series User Guide Figure 28: RW 420 Overall Dimensions1.8” [46 mm].25” [6 mm]6.9” [175 mm]7.4” [188 mm]3.7” [94 mm] max. 13.2”[81 mm] max. 16.3” [160 mm]NOTE: 1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract .08” [2 mm] from these dimensions for units without this option.
69RW Series User Guide Figure 29: RW 220 Overall DimensionsNOTE: 1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract 0.27” [5 mm] from these dimensions for units without this option.7.2” [185.3 mm]4.4”[111.8 mm]3.2”[81 mm]13.7”[94.1 mm]16.8” [173.6 mm]# 6-32 x .25” [6.4 mm] deep (2) places3.9” [99.1 mm]1.8” [45.6 mm]
70RW Series User GuideRW Series Accessories Description Input VoltageAdjustable shoulder strap n/aCarrying Strap n/aRW 420 Protective Soft Case n/aRW 220 Protective Soft Case n/a RW 420 Extra Battery Pack n/aRW 220 Extra Battery Pack n/aRW 420 Vehicle Cradle/Charger 9-30 VDCRW 420 Vehicle Cradle/Charger w/ cigarette lighter adapter9-30 VDCRW 220 Vehicle Cradle w/mounting armn/aRW 220 Vehicle Cradle w/o mounting armn/aModel RCLI-DC Mobile ChargersDC-DC run/charge units12 VDC9-30 VDC30-60 VDC12 VDCModel RCLI-AC Mobile Charge AC/DC run/charge unitr100-240 VAC 50/60 HzModel LI 72- Single Battery Charger100-240 VAC 50/60 Hz Model UCLI72-4 Four Battery Charger (U.S./ Japan)100-240 VAC 50/60 HzModel UCLI72-4 Four Battery Charger (U.K.)100-240 VAC 50/60 HzModel UCLI72-4 Four Battery Charger (Euro)100-240 VAC 50/60 HzModel UCLI72-4 Four Battery Charger (Australia)100-240 VAC 50/60 HzNOTES1. Part number of LI72 Single Battery Chargers will vary depending upon the intended country of use. Contact the factory or your Zebra re-seller for complete part number information.2. CC16614-9 is the cigarette lighter adapter version of CC16614-1.3. Refer to Appendix A for information on Data I/O Cables.
72RW Series User Guide AppendicesAppendix AInterface CablesRS232 Download CablePart Number BL17205-1; RW Mod Plug to 9-Pin DB PC Cable PIN 1PIN 106(DSR)SHIELD(GND)(DTR)(CTS)(RTS)5487(RXD)(TXD)235(DTR)SHIELD6(GND)7(DSR)89(RTS)(CTS)10 PIN MOD Plug(Printer Signals)43(TXD)(RXD)PIN 9PIN 1USB CablePart Number AT17010-1; USB A to USB Mini B Cable
73RW Series User Guide Appendices Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufactur’s data terminals. You may also vist the Zebra Web site at http://www.zebra.com for a listing of interface cables for all series of Zebra mobile printersAppendix AMore Interface Cables
74RW Series User Guide AppendicesAppendix BMedia SuppliesTo insure maximum printer life and consistent print qual-ity and performance for your individual application, it is rec-ommended that only media produced by Zebra be used. Advantages include:• Consistent quality and reliability of media products.• Large range of stocked and standard formats.• In-house custom format design service.• Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.• Media products that meet or exceed industry standards.For more information about standard or custom media contact your re-seller or Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.
75RW Series User Guide AppendicesAppendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:• Cleaning Pen (10 pack), Reorder No. AN11209-1 • Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reorder No. AT702-1
76RW Series User Guide AppendicesAppendix DProduct SupportWhen calling with a specific problem regarding your printer, please have the following information on hand:• Model number/type (e.g. QL 420)• Unit serial number (refer to figure on opposite page)• Product Configuration Code (PCC) (refer to figure on op-posite page))For on-line product support, contact Zebra Technologies at: www.zebra.comIn the Americas contactCorprate Headquarters Technical Support Customer Service Dept.Zebra Technologies International,LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.AT: +1 847 793 2600Toll-free +1 800 423 0422T: +1 847 913 2259F: +1 847 913 2578Hardware: hwtsamerica@zebra.comSoftware: swtsamerica@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +1 866 230 9494F: +1 847 913 8766E: VHCustServ@zebra.comIn Europe, Africa, the Middle East, and India contactRegional Headquarters Technical Support Internal Sales Dept.Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKT: +44 (0)1494 472872F: +44 (0) 1494 450103T: +44 (0) 1494 768298F: +44 (0) 1494 768210Germany: Tsgermany@zebra.comF: +44 (0) 1494 768244E: mseurope@zebra.comFrance: Tsfrance@zebra.comSpain/Portugal: Tsspain@zebra.comAll other areas: Tseurope@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +44 (0) 1494 768316F: +44 (0) 1494 768244E: mseurope@zebra.comIn the Asia Pacific region contactRegional Headquarters Technical Support Customer ServiceZebra Technologies Asia Pacific, LLC16 New Industrial Road#05-03 Hudson TechnoCentreSingapore 536204T: +65 6858 0722F: +65 6885 0838T: +65 6858 0722F: +65 6885 0838E: tsasiapacific@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +65 6858 0722F: +65 6885 0837
77RW Series User Guide AppendicesSerial and PCC Number Locations for RW Series PrintersSerial Number RW 420 RW 220 Product Configuration CodeProduct Configuration CodeSerial Number
78RW Series User Guide AppendicesBattery DisposalThe EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an in-dustry program to collect and recycle these bat-teries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC® pro-gram provides a convenient alternative to placing used Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area. When the battery is worn out, insulate the terminals with tape before disposalPlease call 1-800-8-BATTERY for information on Li-Ion bat-tery recycling and disposal bans or restrictions in your area. Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.Outside North America, please follow local battery recycling guidelines.Appendix DProduct DisposalDo not dispose of this product in unsorted mu-nicipal waste. This product is recyclable. Please recycle according to your local standards. For more information, please see our web site at: http://www.zebra.com/recycle
79RW Series User Guide AppendicescontinuedAppendix EUsing www.zebra.comThe following details using the search functions on Zebra’s Web site www.zebra.com for finding specific documents . Finding Manuals: http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.htmlExample: FInd the Mobile Printer WIreless Configuration Guide.Perform the above step and select as a manual type “Networking Manual” RW420RW420Select manual typeSelect languageSort by “Manual Type” (optional step)Select printer model (e.g. RW 420) Click on“SUBMIT”Select the Wireless Configuration GuideClick on “Download” to save a .pdf file to your local drive
80RW Series User Guide AppendicesFinding the Label Vista Download page:http://www.zebra.com/id/zebra/na/en/index/drivers_downloads.htmlAt the resulting window select your printer model from the pull-down menu in the “Utilities” section.RW420Enter your printer model number and click on “SUBMIT”Click on “Download” to save a demo application to your local driveRW420
81RW 420 User GuideAAccessoriesAdjustable Shoulder Strap 44Belt Clip 43list of 70Vehicle Cradle RW 220 49Vehicle Cradle RW 420 45BBattery packcharging 13while printing 14disposal of 51,54,55installing 13life, tips for extending 51Bluetooth Device Address (BDA) 28Bluetooth Networking Overview 28CCard ReadersMagnetic Stripe Reader 40Smart Card Reader 42Charger, BatteryQuad Charger 15Single Charger 13Cleaningexterior 53interior 53platen 53printhead 53tear bar 53CommunicationsRS232 26Connector signals 63USB 27Configuration Code, Product (PCC) 58Controls, Operator 21functions illustrated 21LCD functions, extended 23Cradle, Vehicle, RW 220 49Installing printer in 49removing printer from 50Cradle, Vehicle, RW 420 23,45Installing printer in 46removing printer from 48rotate display text when docking 45DDeclaration of Conformity802.11b (Compact Flash radio)EU countries 33,35,38Bluetooth radio (ZBR-3)EU Countries 31co-located 802.11b & Bluetooth radios 38Zebra 802.11g WLAN 36Zebra Value Radio, 802.11b 35LLabel, Configurationprinting 25Label, configuration, example 59Label Vista 29,30MManualCPCL Programming 29EPL Programming 30ZPL II Programming 30Media, loading 17fan-fold media 19media Spacer, use of 19PProgramming languageEPL 30ZPL II 30RRadio Regulatory Information802.11b (Compact Flash radio)EU countries 32,34802.11g Radio 36Bluetooth radio (RW-ZBR3)EU countries 31Co-located 802.11b & Bluetooth 38Zebra Value Radio, 802.11b 34EU Countries 34SSafetyBattery 11Charger 11Software 29SpecificationsFont/bar Codes 66Media, RW 220 65Media, RW 420 65Memory/communications 62Physical 67printing 62TTechnical Supportcontacting 58Troubleshootingcontrol panel indicators 54entering communications diagnos-Indexcontinued
82RW 420 User Guidetic mode 57forced shutdown 57printing a configuration label 57topics 54WWireless Communications802.11b (Compact Flash radio) 32,34using in a WLAN 28802.11g WLAN Radio 36Bluetooth (ZBR3) radio 28,29dual radio configuration 29,38Zebra Value Radio. 802.11b 34
D275,286D347,021D389,178D430,199D433,7023,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1564,673,8054,736,0954,758,7174,816,6604,845,3504,896,0264,897,5324,923,2814,933,5384,992,7175,015,8335,017,7655,021,6415,029,1835,047,6175,103,4615,113,4455,140,1445,132,7095,142,5505,149,9505,157,6875,168,1485,168,1495,180,9045,229,5915,230,0885,235,1675,243,6555,247,1625,250,7915,250,7925,262,6275,267,8005,280,1635,280,1645,280,4985,304,7865,304,7885,321,2465,335,1705,364,1335,367,1515,372,4395,373,1485,378,8825,396,0535,396,0555,399,8465,408,0815,410,1395,410,1405,412,1985,415,4825,418,8125,420,4115,436,4405,444,2315,449,8915,449,8935,468,9495,479,0005,479,0025,479,4415,486,0575,503,4835,504,3225,528,6215,532,4695,543,6105,545,8895,552,5925,570,1235,578,8105,589,6805,612,5315,642,6665,657,0665,768,9915,790,1625,791,7965,806,9935,813,3435,816,7185,820,2795,848,8485,860,7535,872,5855,874,9805,909,2335,976,7205,978,0045,995,1285,997,1936,004,0536,010,2576,020,9066,034,7086,036,3836,057,8706,068,4156,068,4156,095,7046,109,8016,123,4716,147,7676,151,0376,201,255 B16,231,253 B16,261,0096,261,0136,267,5216,270,072 B16,285,845 B16,292,5956,296,0326,364,5506,379,058 B16,409,401 B16,411,397 B16,428,227 B26,530,7056,540,1226,607,3166,609,8446,874,9586,899,477This product and/or its use may be covered by one or more of thefollowing US patents and corresponding international patentsworldwidePatent Numbers

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