Zebra Technologies P430I-MIFARE THERMAL CARD PRINTER User Manual P430i UM

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Date Submitted	2007-05-07 00:00:00
Date Available	2007-05-08 00:00:00
Creation Date	2007-05-07 11:32:33
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Zebra® P430i
Card Printer
User’s Manual
980470-001 Rev. A
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Foreword
This manual contains installation and operation information for the Zebra P430i Card Printers manufactured by
Zebra Technologies Corporation, Camarillo, California.
Return Materials Authorization
Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-of-warranty repair,
contact Repair Administration for a Return Materials Authorization (RMA) number. Repack the equipment in
the original packing material and mark the RMA number clearly on the outside. Ship the equipment, freight
prepaid, to the address listed below:
• For USA, Latin America, and Asia / Pacific:
Zebra Technologies Corporation
Zebra Card Printer Solutions
1001 Flynn Road
Camarillo, CA. 93012-8706.USA
Phone: +1 (805) 578-5001
FAX: +1 (805) 579-1808
•
For Europe and Middle East:
Zebra Technologies Corporation
Zebra Card Printer Solutions
Pittman Way, Fulwood
Preston, PR2 9ZD
Lancashire, U.K.
Phone: +44 - 1 - 772 - 797555
FAX: +44 - 1 - 772 - 693000
980470-001 Rev. B
P430i User’s Manual
Foreword
Copyright Notice
© 2006 ZIH Corp.
This document contains information proprietary to Zebra Technologies Corporation. This document and the
information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in
full or in part by any person without written approval from Zebra. While every effort has been made to keep the
information contained within current and accurate as of the date of publication, no guarantee is given that the
document is error-free or that it is accurate with regard to any specification. Zebra reserves the right to make
changes, for the purpose of product improvement, at any time.
Trademarks
P430i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation. Windows and
MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks
of their respective holders.
Product Disposal
Product Disposal Information • Do not dispose of this product in unsorted municipal
waste. This product is recyclable, and should be recycled according to your local
standards. For more information, please see our web site at:
http://www.zebra.com/environment
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P430i User’s Manual
980470-001 Rev. B
Foreword
Declarations of Conformity
89/336/EEC
EMC Directive
EN 55022 (1998)
EMC Directive
EN 301489-3 V1.4.1
EMC Directive
EN55024 (2001)
73/23/EEC modified
by 93/68/EEC
Low voltage
Directive
EN 60950-1 (2001)
Product safety
1999/5/CE
R&TTE Directive
EN300330-2 V1.1.1
Radio Frequency Interferences
modified by
92/31/EEC and
93/68/EEC
RF Emissions control
RF Emissions and Immunity for radio
equipment
Immunity to Electro-Magnetic
Disturbances
For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.
EUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage
230V. Earth grounding is via the polarized, 3-wire power cord.
FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan”
SE: “Apparaten skall anslutas till jordat uttag”
NO: “Apparatet må tilkoples jordet stikkontakt”
FCC Regulations
Model P430i has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and operated in accordance with the P430i User’s Manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly
approved by Zebra may cause harmful interference and void the FCC authorization to operate this equipment.
FCC Radiation Exposure Statement (applicable to 15.247 device only)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum 20 cm between the radiator and your body. This
transmitter must not be collocated or operating in conjunction with any other antenna or transmitter unless
authorized to do so by the FCC.
Industry Canada Notice
This device complies with Industry Canada ICES-003 class A requirements.
Cet equipement est conforme a l’ICES-003 classe A de la norm Industrielle Canadian.
980470-001 Rev. B
P430i User’s Manual
iii
Foreword
P430i Printer Model
The Zebra Product Number tells a story:
Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you.
Model numbers include identifiers that specify options using the following lettering conventions:
Part Number
Description
P430i-_____-___
Base Printer
P430i Color Card Printer
__
__
__
__
__
__
__
__
__
__
__
__
__
__
Smart Card Options
None
Contact Encoder
Contact encoder & HID iCLASS
Contact encoder & MIFARE contactless
Contact station
HID iCLASS
MIFARE contactless
_____-_0___-___
_____-_M___-___
Magnetic Encoder
None
Yes (select defaults below)
_____-__0__-___
_____-__1__-___
_____-__3__-___
Magnetic Encoder Defaults
None
Stripe Down, HiCo
Stripe Up, HiCo
_____-___0_-___
Memory Expansion
None
_____-____A-___
_____-____C-___
Interface
USB Only
USB and Ethernet
_____-_____-I__
_____-_____-U__
Power Cords
U. S. and Europe
U. K. and Australia
Windows Drivers and User Documentation / Training CD
_____-_____-_D0
Windows Drivers and User Documentation / Training
included on one CD (Software & Documentation Package)
which contains Multi-language documentation
Icons
Throughout this manual, different icons highlight important information, as follows:
iv
P430i User’s Manual
980470-001 Rev. B
Foreword
Note • Indicates information that emphasizes or supplements important points of the main
text.
Important • Advises you of information that is essential to complete a task, or points out the
importance of specific information in the text.
Provides an example or scenario to demonstrate or clarify a section of text.
Electrostatic Discharge Caution • Warns you of the potential for electrostatic
discharge.
Electric Shock Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in
physical harm to you, or could result in physical damage to the hardware.
980470-001 Rev. B
P430i User’s Manual
Foreword
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P430i User’s Manual
980470-001 Rev. B
Table of Contents
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Controls, Connectors, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 • Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Print Driver Software and Setting Driver Options. . . . . . . . . . . . . . . . . . . . . 10
Installing the P430i Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Loading a Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installing the Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting the Card Thickness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting the Printer to your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Packing the P430i Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3 • Printing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a Sample Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing Rejected Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Feeding One Card at a Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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26
27
28
vii
Table of Contents
4 • Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Replace the Cleaning Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How To Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
29
30
31
32
32
32
5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting the Ethernet Connection and Adapter . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Adapter Status Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Status/Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
41
41
41
42
6 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bi-Directional Communications Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
43
44
44
44
44
45
45
45
46
46
47
47
• Magnetic Card Stripe Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sample Encoding Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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P430i User’s Manual
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48
48
49
51
51
980470-001 Rev. A
Table of Contents
• Smart Card Contact Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Smart Card Contact Station Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
• Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
External Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Internal Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
• Worldwide Sales & Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Corporate Headquarters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
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Table of Contents
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P430i User’s Manual
980470-001 Rev. A
1
Introduction
Thank you for choosing the Zebra P430i Card Printer. This manual guides you to efficient start up and operation
of your new Card Printer.
Printer Features
The following shows the main functional features found on your P430i Printer.
Main
Lid(shown
Print Head Carriage
(shown in open
position)
Print Head
Carriage Latch
Card Flipper
Card
Feeder
Cover
(shown
open)
Card
Thickness
Control
Print
Head
Panel
Button
(Optional)
Magnetic
Encoding
Station
Output
Hopper
(shown in
open
position)
980470-001 Rev. A
Color
Sided
Dual-
LCD
Display
Panel
Card
Cleaning
Cartridge
Ribbon
Take-Up
Spindle
Ribbon
Supply
Spindle
(Optional)
Reject Bin
Smart Card
(Access Door shown open)
Contact Station
P430i User’s Manual
Introduction
Controls, Connectors, and Indicators
Controls, Connectors, and Indicators
Your P430i Printer has an LCD Display Panel and a Panel Button on the front and a power connector, power
switch, and interface connector(s) on the rear panel.
Panel Button
Color
Sided
Dual-
LCD Display
Panel
10/100base-T
Connector *
Ethernet Switch *
Network
Status /
Activity
LED *
Ethernet
Adapter
Status
LED *
Power
Switch
Power
Connector
USB Connector
P430i User’s Manual
Optional DB-9
Connector location
for Smart Card
Contact Station
* These
are on the
optional
Ethernet
Adapter.
980470-001 Rev. A
Introduction
Controls, Connectors, and Indicators
LCD Panel
The LCD Panel can display the following messages:
Message
Mode
Operational
Initializing
Scrolling
SELF TEST
Scrolling
READY
Fixed
DOWNLOADING DATA
Fixed
PRINTING MONO
Fixed
MAG ENCODING
Fixed
CONTACT ENCODING
Fixed
CONTACTLESS ENCODING
Scrolling
PRINTING CYAN
Fixed
PRINTING YELLOW
Fixed
PRINTING MAGENTA
Fixed
PRINTING BLACK
Fixed
PRINTING OVERLAY
Fixed
DOWNLOADING FW
Fixed
Warnings (Printer will still Operate)
CLEAN PRINTER
Scrolling
ENCODING ERROR (printing stops)
Blinking
CONTACT ERROR
Blinking
CONTACTLESS ERROR
Scrolling
INVALID MAGNETIC DATA (encoding stops)
Scrolling
INVALID CONTACT DATA (encoding stops)
Scrolling
INVALID CONTACTLESS DATA (encoding stops)
Scrolling
EMPTY FEEDER & PRESS BUTTON
Scrolling
Cleaning
CLEANING PRINTER
Blinking
REMOVE RIBBON THEN CLOSE HEAD
Scrolling
EMPTY FEEDER & PRESS BUTTON
Scrolling
LOAD CLEANING CARD INTO FEEDER
Scrolling
PRESS BUTTON TO CONTINUE
Scrolling
FEED LONG CLEANING CARD IN EXIT
Scrolling
980470-001 Rev. A
P430i User’s Manual
Introduction
Controls, Connectors, and Indicators
Message
Mode
CLEANING PRINTER
Blinking
Errors (Printer will not operate)
BROKEN RIBBON
Blinking
OUT OF RIBBON
Blinking
MECHANICAL ERROR
Blinking
OUT OF CARDS
Blinking
PRINT HEAD OPEN
Blinking
CHECK RIBBON
Blinking
REJECT BOX FULL
Blinking
LID OPEN
Fixed
COMMAND ERROR
Blinking
P430i User’s Manual
980470-001 Rev. A
2
Installation and Setup
General Information
This section will guide you through the installation and setup of your P430i Card Printer. This consists of the
following procedures, which should be performed in the order presented.
• Unpacking the Printer
• Installing the Print Driver Software and Setting Driver Options
• Loading a Ribbon
• Installing the Card Cleaning Cartridge
• Setting the Card Thickness Control
• Loading Cards
• Connecting the Printer to your Computer
• Connecting Power
• Printing a Test Card to verify printer operation
The procedure to be followed for Packing the Printer for Shipment is given at the end of this section.
The printer should be placed in a location that allows easy access to all sides. The printer should never be
operated while resting on its side or upside down.
980470-001 Rev. A
P430i User’s Manual
Installation and Setup
Unpacking the Printer
Electric Shock Caution • Limit AC power supplied to the P430i Printer to 100 – 230
volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated
circuit breaker or other such device. Never operate the printer in a location where
operator, computer, or printer can get wet. Personal injury could result. The printer must
be connected to an earthed electrical power source and properly protected against
electrical surges and grounding faults; the electrical reliability of the printer is based on
the reliability of the mains power source and with the earth connection.
The printer’s power supply is an internal unit that can only be serviced or replaced by
trained and authorized personnel.
Unpacking the Printer
Your P430i Card Printer ships in a carton and protective anti-static bag. Keep all packaging material in case you
need to move or re-ship the printer.
1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any damage is
apparent, file a claim with the shipper.
2. Unlatch and remove the handles on either end of the shipping container, as shown in the figure below.
UP
3. (See the figure on the next page as you perform the following steps.) Lift the upper part of the shipping
container off of the lower part (which will still hold the printer and its packing material).
4. Remove the packing material around the top of the printer.
P430i User’s Manual
980470-001 Rev. A
Installation and Setup
Unpacking the Printer
5. Lift the printer out of the carton by holding it with both hands.
6. Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the
printer.
7. Make sure the following items are included with your P430i printer:
980470-001 Rev. A
P430i User’s Manual
Installation and Setup
Unpacking the Printer
Card Cleaning Cartridge
CD-ROM with Driver Wizard
and User’s Manual
Power Cables (2)
USB Cable
Cleaning Kit
If any items are missing, please contact your dealer. To reorder, please refer to Appendix D of this
manual.
8. Remove packing tape securing the printer’s Main Cover and Card Feeder Cover.
9. Your P430i Printer ships with warning tape where the Card Cleaning Cartridge will be installed, and a pad
that protects the print head from possible damage in shipment. To remove the tape and pad, follow the
following steps:
a.
Open the printer’s main lid by lifting at its lower front lip.
Color
Sided
Dual-
P430i User’s Manual
980470-001 Rev. A

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