Zebra Technologies P430I-UHF Thermal Card Printer User Manual P430i UM

Zebra Technologies Corporation Thermal Card Printer P430i UM

user manual part 2 of 2

Installation and SetupLoading Cards980470-001 Rev. A P430i User’s Manual 192. Remove all wrapping from the card deck.3. Holding the card deck by the sides, hold it vertically against a flat surface such as a desktop. If the deck is too thick for your hand to hold it comfortably, use about half a deck at a time.4. Push the stack back and forth to an angle of about 45° from vertical, so as to separate all of the cards.5. Restore the card stack to its original squared-off condition, and place the cards in the input hopper.6. Note that there will be a “gap” in the card stack, with several cards lying flat and the cards above angled upward, as shown in the exaggerated drawing below. This is normal and ensures proper feeding.Note • Static charges and edge burrs from the card die-cutting process can render individual cards stuck together with significant adhesion force. These cards must be physically separated from each other before inserting into the feeder; if not separated, feeding or printing problems may occur.Note • Do not try to eliminate the gap by pressing down on the card stack in the input hopper; this can cause misfeeds.
20 P430i User’s Manual 980470-001 Rev. AInstallation and SetupCard Output HopperCard Output HopperThe card output hopper is normally extended to receive the printed cards. The printer may be operated with the card output hopper in its closed position; in this case the cards will not be collected in the output hopper.1. Pull the card output hopper out to place it in its functional position.2. When not using the printer, slide the card output hopper back into its closed position to protect the printer from dust and protect the output hopper from damage.3. The output hopper can be completely removed from the printer if necessary by inserting a thin, blunt object (such as a pencil) up through the hole in the bottom of the printer enclosure and pressing (up) to release the hopper while simultaneously pulling the hopper out. To re-install the output hopper, simply slide the output hopper in until it locks in place.Note • The output hopper is a very snug fit to prevent it from moving during shipping or operation; firm force is required to change its position.Dual-Sided ColorDual-Sided Color
Installation and SetupConnecting the Printer to your Computer980470-001 Rev. A P430i User’s Manual 21Connecting the Printer to your ComputerThe P430i Printer includes a standard USB interface.As an option, the printer can be ordered with a 10/100base-T Ethernet Adapter (in addition to the USB interface). The Ethernet Adapter can also be ordered as an add-on option and installed in the field by a Zebra factory certified technician.1. If using the USB interface, use the supplied USB cable to connect between the USB connector on the printer and a USB port on the computer, as shown below. (Note that the figure below shows the optional Ethernet Adapter directly above the USB Connector; this may not be present on your printer.)2. If your printer includes the optional Ethernet Adapter as well as the standard USB connection, use either the supplied USB cable or a standard Ethernet cable to connect the printer to a corresponding port on the computer or network.Important • Do not use both USB and Ethernet connections at the same time!Important • Intermittent or unpredictable operation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent.USB ConnectorPower ConnectorPower Switch(Optional) Ethernet Connector
22 P430i User’s Manual 980470-001 Rev. AInstallation and SetupConnecting PowerConnecting PowerThe P430i Printer includes an internal AC power supply that accepts nominal input voltage in the range from 110 to 230 volts at 50 to 60 Hertz. The power source must be grounded.Depending on specific model number, your P430i Printer will include one or two power cords; use the one that is appropriate for the AC power source connection at your location. If neither has an appropriate connector, AC power cords may be purchased locally; make sure it is a three-wire (grounded) cord.1. Place the Printer’s power switch in the OFF ( O ) position.2. Depending on your local AC voltage, plug the appropriate power cord into the printer’s power connector and a grounded AC power source connection.3. To turn the Printer on, set the Printer’s power switch to the ON ( | ) position.Caution • If the power cord appears damaged in any way, or if the power cord will not securely plug into the Printer’s power connector or the AC power source connection, STOP! Use of a damaged or incorrect power cord could cause equipment damage, result in an electrical fire, or possibly cause injury.Power ConnectorPower Switch
Installation and SetupPrinting a Test Card980470-001 Rev. A P430i User’s Manual 23Printing a Test CardWith ribbon and cards loaded, your P430i Printer is ready to print. To check the operation of the printer, you should print a test card. (Printing a test card does not require that the printer be connected to your computer or network, but power must be applied.)1. Set the printer’s power switch (on the back of the printer) to the OFF ( O ) position.2. While pressing the Printer’s front panel button (next to the LCD display panel), switch the printer ON ( | ).3. Hold the panel button until the LCD display panel reads “SELF TEST”.4. Release the panel button, and the test card will print.This is an example of the test card:Packing the P430i Printer for ShipmentIf the P430i Printer is to be shipped, it is important to use the original packing and shipping material to prevent damage to the Printer. If the original material is lost, a replacement Shipping Kit can be ordered from your reseller.1. Remove cards in the card feeder:a. While the printer still has power applied and is turned on, and is still connected to the host computer, remove cards from the card feeder. The last card may be difficult to remove. If so, use the Eject Card command available through the driver on the host computer to eject the last card that is staged in the feeder.b. Close the Card Feeder Cover.Note • The specifics of the shipment and the printer’s condition may influence which of the following steps are followed; common sense should prevail.Caution • Do not physically pull the last card out of the feeder staging area. This could damage the printer and void the warranty, as well as damage the card.PRINTER: P430iSerial N°: XXXXXFirmware: XXXXXXXHead resistance: XXXXOffset: XXXX-XXXXEC:XXPrinting counter: XXXXX300 dpiPLASTIC CARD PRINTERTEST CARD
24 P430i User’s Manual 980470-001 Rev. AInstallation and SetupPacking the P430i Printer for Shipment2. If the printer still has power applied and is turned on, and is still connected to the host computer, set the printer’s power switch (on the back of the printer) to the OFF ( O ) position, and disconnect the interface and power cables to the printer.3. Open the Main Lid. Open the Print Head Carriage and remove the Ribbon. (If you wish to save the ribbon for future use, you may want to put it in a plastic bag for storage.)4. Insert the print head protection pad, and close the Print Head Carriage. Remove the Card Cleaning Cartridge and place it in the upper foam insert. Close the Main Lid.5. Slide the Output Hopper in all the way against the Printer.6. Place the Printer in its protective plastic bag.7. Place the lower foam insert in the lower part of the shipping carton.8. Use both hands to carefully place the Printer into the recess in the lower foam insert.9. Place the upper foam insert onto the Printer and gently press it down so it makes a snug fit on the Printer; the top of the upper foam insert should be even with the upper edge of the lower part of the shipping carton.10. Slide the upper part of the shipping carton down over the lower part.11. Insert and close the handles/latches.
980470-001 Rev. A P430i User’s Manual 253Printing a CardPrinting with the P430i Card Printer is similar to printing with any other printer in a Windows environment.• The Printer Driver Software is installed on your computer (see Chapter 2).• The P430i Printer is connected to the power source and the computer (see Chapter 2).• The P430i Printer is selected by either the Operating System or the appropriate application software program.• Printer Properties are set (the factory default values will be appropriate for many applications).• Card printing is directed by the appropriate application software program.Setting Printer PropertiesPrinter Properties can be set either at the Operating System level or within the application software program used for printing cards.Preferences settings can configure the P430i Card Printer for Landscape (wide) or Portrait (tall) printing orientation, and allow the user to verify that the desired ribbon is installed in the printer. (Monochrome ribbons are selected via the drop-down menu.)If the P430i Printer includes the optional magnetic card stripe encoder, encoding parameters and coercivity can be set.Printer cleaning can be initiated from the Tools window (printer cleaning can also be initiated at the printer; see Chapter 4).Also from the Tools window, the Test Card can be selected from several pre-loaded styles.Note • In the following description of setting Printer Properties, only those properties and options that are suitable for being set by the User are described. The User should not make selections or set parameters unless they are specifically described in this section
26 P430i User’s Manual 980470-001 Rev. APrinting a CardPrinting a Sample Card“Single Feed Options” allows Disabling or Enabling Single Feed Support.• If “Disable Single Feed Support” is selected, when the P430i Card Printer runs out of cards in the feeder, the LCD display will read OUT OF CARDS. To continue, press the panel button.• If “Enable Single Feed Support” is selected, when the P430i Card Printer runs out of cards in the feeder it will wait until a card is inserted in the single-card slot or cards are loaded in the feeder, and then will automatically continue.Printing a Sample CardSample card designs are installed with the printer driver. Sample cards require Microsoft Word or Microsoft Paint application software. The cards are accessed via the Start menu. Select Start, select Programs, select Zebra Card Printers, and select a sample card, or follow the directions below to design a card.Follow these steps to design and print your first card:1. Launch Microsoft Word Software. Depending on your computer configuration this may be done by double-clicking an icon on your desktop, or by clicking the Windows Start icon, selecting Programs, and navigating to Microsoft Word2. Go to the File menu and choose Page Setup.3. Select the Paper Size tab, choose Card. Under orientation, select Landscape.4. Select the Margins tab, and set the Top, Bottom, Left, and Right margins to 0 (zero).5. Click OK to close the Page Setup window.6. The card appears on the screen.7. Design a card with both black and colored text and with colored pictures (see example below).8. Once you are ready to print, go to the File menu and select Print.9. If the printer was not selected as the default printer, go to the File menu, select Print Setup and choose Zebra P430i Card Printer from the printer names list. Then Close the Print Setup dialog box.Note • For cards thinner than 20 mils (0.51 mm) or thicker than 40 mils (1.02 mm), the card design must be limited to (1) no more than two 30 mm x 30 mm areas of full color, (2) black information (text and barcode, for example) must cover no more than 50% of the card area, and (3) there must be at least a 5mm unprinted border along all edges.For cards with thickness between 20 mils (0.51 mm) and 40 mils (1.02 mm), these restrictions do not apply; full color printing is permitted edge to edge in both directions.us!http://www.zebracard.com
Printing a CardRemoving Rejected Cards980470-001 Rev. A P430i User’s Manual 2710. The printer will feed in a card and start printing (the data download time will vary depending on the complexity of the card design and the processing speed of your computer).11. Once the printing job is complete, the card is ejected from the printer into the Output Hopper.Removing Rejected CardsWhile encoding either magnetic stripe cards or smart cards, if a card fails encoding it is directed to the reject bin. The reject bin has a capacity of about 20 cards. Rejected cards can be removed while the printer remains in normal operation. To remove cards from the reject bin, press the reject bin door to open it, and remove the rejected cards. Then close the reject bin door; it will remain latched in the closed position.Dual-Sided ColorDual-Sided Color
28 P430i User’s Manual 980470-001 Rev. APrinting a CardFeeding One Card at a TimeFeeding One Card at a TimeA Manual Feed Slot is available below the Card Input Hopper for feeding single cards. The Card Input Hopper must be empty for single-card feeding to work properly.1. Open the Card Feeder cover. Verify that there are no cards in the feeder, then close the Card Feeder cover.2. Insert a single card into the slot below the Card Feeder. Do not feed more than one card at a time.Note • If single-card feeding will be the normal mode of operation, you may select that mode through the driver software. In single-card feed mode, the card will not be printed until the print job has been sent to the printer and the card to be printed has been inserted into the single-card feed slotDual-Sided Color
980470-001 Rev. A P430i User’s Manual 294CleaningCleaning the PrinterClean your P430i Printer using Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer that cannot be reached, including the Print Head, Transport Rollers, and optional Magnetic Encoder Station.When to CleanWhen the LCD Panel displays the message CLEAN PRINTER.Approximately every 1000 cards when using 5-panel color ribbon, or every 5000 cards when using a monochrome ribbon.Caution • PROTECT YOUR FACTORY WARRANTY!The recommended cleaning procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P430i Printer.NEVER loosen, tighten, adjust, bend, etc., any part or cable inside the printer.NEVER use a high pressure air compressor to remove particles in the printer.
30 P430i User’s Manual 980470-001 Rev. ACleaningCleaning the PrinterHow to Clean1. Leave the Printer power on, or turn it on if it was off.2. Initiate the cleaning process by either of the following methods:• At the printer, press and hold the panel button for several seconds, until the LCD Panel displays the message REMOVE RIBBON THEN CLOSE HEAD.• From the computer, enter the P430i Printer Tools software, and click on the CLEAN button. The LCD Panel will display the message REMOVE RIBBON THEN CLOSE HEAD.3. Open the Main Cover, release the Print Head Carriage, and remove the ribbon. Then close the Print Head Carriage. (For details, see Chapter 2.) The LCD Panel will display the message EMPTY FEEDER & PRESS BUTTON.4. Open the Card Feeder Cover and remove cards from the Card Feeder. The last card is difficult to remove; leave it in place. Press the Panel Button on the front of the printer. The card remaining in the feeder will be ejected. The LCD Panel will then display the message LOAD CLEANING CARD IN FEEDER.5. Place a pre-saturated Cleaning Card into the Card Feeder. The Cleaning Card will automatically feed into the printer and the cleaning process will start (there is a several second delay after the Cleaning Card feeds before the cleaning movement starts). While the cleaning process is underway, the LCD Panel will display the message CLEANING PRINTER.6. At the conclusion of this part of the cleaning process, the Cleaning Card will be ejected, and the LCD Panel will display the message PRESS BUTTON TO CONTINUE.7. After the user presses the panel button, the LCD Panel will display the message FEED LONG CLEANING CARD IN EXIT. Insert the long end of the long cleaning card into the card exit (directly above the Output Hopper). If the user inserts a “regular” cleaning card into the card exit, the LCD Panel will display the message INVALID CARD, PRESS BUTTON until the user presses the panel button and inserts the long cleaning card into the card exit.8. The long cleaning card will automatically feed into the printer and the printing process will continue. The LCD Panel will again display the message CLEANING PRINTER.9. When the cleaning process is completed, the long cleaning card will be ejected and the LCD Panel will display the message READY, indicating that the printer is ready to resume normal printing operations.Note • This cleaning procedure uses two cleaning cards. One cleaning card is the size of a regular plastic card, and is referred to as the “cleaning card.” The other is elongated, with a wider section at one end; it is referred to as the “long cleaning card.”Note • If the user does nothing at this point (i.e., does not insert the long cleaning card), after a timeout the LCD Panel display will change to CLEAN PRINTER. The printer will be able to print, but the LCD Panel will continue to display CLEAN PRINTER.This limited cleaning does not do a thorough cleaning, but may be performed if no “long cleaning cards” are available.To restore the display to READY, you will need to perform a complete cleaning process, using both short and long cleaning cards, from step 2 above through step 9 below.
CleaningCleaning the Print Head980470-001 Rev. A P430i User’s Manual 3110. Discard both cleaning cards after a single use.Cleaning the Print HeadA cleaning using the Cleaning Cards usually suffices. However, a separate Print Head cleaning can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs.1. Place the printer power switch in the OFF ( O ) position.2. Open the Main Cover, release the Print Head Carriage, and remove the ribbon. Leave the Print Head Carriage in its raised position. (For details, see Chapter 2.)3. Clean Print Head by moving an alcohol-moistened swab tip side-to-side across the Print Head elements. Only use moderate force. To re-order swabs, please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer.4. The swabs can also be used in a similar manner to clean the optional magnetic encoding head.Note • Do not use previously used cleaning cards.Caution • Never use a sharp object or any abrasive to scrape deposits from the print head. Permanent damage to the print head will result.Caution • Do not touch the print head if the printer has been in service in the last 10 minutes. It could be very hot and cause a burn.
32 P430i User’s Manual 980470-001 Rev. ACleaningCard Cleaning CartridgeCard Cleaning CartridgeYour P430i Printer includes a Card Cleaning Cartridge. This item cleans the cards entering the printer through the card feeder. To ensure print quality, the cleaning roller requires periodic replacement. New cleaning rollers are included with each ribbon or may be purchased separately. (To reorder, please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer.)Installation of the Card Cleaning Cartridge is described in Chapter 2 and is not repeated in detail here.When to Replace the Cleaning RollerReplace the Cleaning Roller each time you install a new ribbon.How To Replace the Cleaning Roller1. Open the Main Lid and locate the Card Cleaning Cartridge.2. Gently remove the Card Cleaning Cartridge. Lift the “handle” end, and then pull it away from the printer.Note • Before replacing the Card Cleaning Cartridge or its cleaning roller, clean the Printer using the Cleaning Cards as described earlier in this chapter.Dual-Sided ColorCard Cleaning Cartridge
CleaningCard Cleaning Cartridge980470-001 Rev. A P430i User’s Manual 333. Remove the cleaning roller from the Card Cleaning Cartridge and discard.4. Install new cleaning roller into the Card Cleaning Cartridge. To avoid contamination, always hold the cleaning roller by the ends. (For replacement cleaning rollers, please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer.)5. Peel protective wrapper from the cleaning roller by gently pulling on the tape.Dual-Sided Color
34 P430i User’s Manual 980470-001 Rev. ACleaningCard Cleaning Cartridge6. Replace the Card Cleaning Cartridge into the printer. For detailed instructions, see Installing the Card Cleaning Cartridge on page 14.7. Close the printer Main Lid.Note • DO NOT touch the adhesive roller surface that contacts the cards.Dual-Sided ColorCard Cleaning Cartridge in final position
980470-001 Rev. A P430i User’s Manual 355TroubleshootingThe table on the next page offers causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation or print quality.
36 P430i User’s Manual 980470-001 Rev. ATroubleshootingProblem / Description Cause / SolutionThe LCD Panel displays OUT OF CARDS message.1. Check for cards in the card feeder. If no cards present, load cards.2. Check that Card Thickness Control lever is properly adjusted (see Loading Cards in Chapter 2).3. Press the Panel Button for 1 second. The printing job will restart.The LCD Panel displays OUT OF RIBBON message.1. Check ribbon. Replace if defective or entirely used.Ribbon will automatically synchronize and printing will restart with a new card.The LCD Panel displays PRINT HEAD OPEN message.1. Check that Print Head Carriage is closed and latched. If not, close and latch it.The LCD Panel displays MECHANICAL ERROR message.1. Check that you are using the correct card type (see Technical Specifications).2. Check that Card Thickness Control lever is properly adjusted (see Loading Cards in Chapter 2).3. If 2 cards are fed into the printer at the same time:Open cover and remove Card Cleaning Cartridge, empty the Card Feeder, and pull the jammed cards out. Replace the Card Cleaning Cartridge.Remove cards from Card Feeder, separate them as shown in Loading Cards in Chapter 2, and replace.4. Check that ribbon is loaded correctly.The LCD Panel displays ENCODING ERROR message.1. Check that you are using the correct magnetic card type (for low or high coercivity encoding).2. Verify command syntax.3. Contact Zebra technical support.The LCD Panel displays CLEAN PRINTER message.1. Printer cleaning required (see Chapter 4).
TroubleshootingPrint Quality Issues980470-001 Rev. A P430i User’s Manual 37Print Quality IssuesThis section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedures below:Possible Cause:• Contamination on the card surface.Solutions:• Check that cards are stored in a dust free environment.• Use a different supply of cards.Possible Cause:• Dust inside the printer and/or dirty Cleaning Roller.Solutions:• Perform a Cleaning of the printer (see Chapter 4).• Replace Cleaning Roller (see Chapter 4).Possible Cause:• Ribbon cartridge is not correctly positioned.Solutions:• Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon.• Replace ribbon cassette, making sure it locks in place.Example 1 • Small spots appear on the printed card with a non-printed area or a different color.Example 2 • There are non-printing horizontal lines (white) on the card surfaces.
38 P430i User’s Manual 980470-001 Rev. ATroubleshootingPrint Quality IssuesPossible Cause:• Print Head is dirty.Solution:• Clean the Print Head Possible Cause:• Print Head elements are damaged (e.g., scratched or burnt).Solution:• Call Zebra Customer Service for Print Head replacement information.Possible Cause:• Ribbon has been stored improperly or is damaged.Solution:• Change ribbon and print again.Possible Cause:• Cards may not meet specifications.Solution:• Use a different supply of cards.Possible Cause:• Contrast and/or Intensity may be set to incorrect values.Solution:• Adjust Contrast and/or Intensity values in software.Possible Cause:• Head Settings are too low / high.Solution:• Adjust Head Settings higher / lower.Example 3 • Printing shows very pale, very dark, or inconsistent results
TroubleshootingPrint Quality Issues980470-001 Rev. A P430i User’s Manual 39Possible Cause:• Dust or embedded contamination on elements of the Print Head.Solution:• Perform a Cleaning of the Print Head (see Chapter 4).Possible Cause:• Ribbon cartridge may not be correctly positioned.Solution:• Check that the ribbon is properly rolled onto the ribbon cores of the cartridge.• Replace ribbon cartridge, making sure it locks in place, and print again.Possible Cause:• Ribbon may not be synchronized on the correct color panel position.Solution:• Open the Print Head Carriage, then close it. This will cause the ribbon to re-synchronize.Possible Cause:• Cards may not meet specifications.Solution:• Use a different supply of cards.Possible Cause:• Dust or embedded contamination inside the printer and/or dirty Cleaning Roller.Solution:• Clean the Print Head.• Replace the Cleaning Roller.Example 4 • Printing shows blurry printed image.
40 P430i User’s Manual 980470-001 Rev. ATroubleshootingPrint Quality IssuesPossible Cause• Ribbon may not be installed in the printer.Solution:• Check for ribbon in the printer.Possible Cause• Cards may not meet specifications.Solution:• Use a different supply of cards.Possible Cause• Print Head elements may be scratched or burnt.Solution• Call Service for Print Head replacement information.Possible Cause• Using the wrong type of ribbon.Solution:•Use only i Series ribbons for full color printing.Example 5 • No printing on the card.Example 6 • Only one panel of a color ribbon prints.Note • For optimum print quality, always keep the Main Cover and the Card Feeder Cover of the printer closed.
TroubleshootingTroubleshooting the Ethernet Connection and Adapter980470-001 Rev. A P430i User’s Manual 41Troubleshooting the Ethernet Connection and AdapterResetting to Factory DefaultsTo reset the Ethernet Adapter configuration parameters to the factory defaults, press the Panel Button and hold it in while turning the printer power on. Keep the Panel Button pressed until the Status Indicator light turns green, then release the Panel Button. To print a configuration card, press and hold the Ethernet switch.Ethernet Adapter Status IndicatorA bi-color Status Indicator displays the operational status of the Ethernet Adapter.The following conditions might occur:1. During normal operation, the LED is solid green for more than 30 seconds. This indicates all the hardware is functioning properly and the Ethernet Adapter has detected the presence of the network. It does not mean the Ethernet Adapter has an IP address or is attached to a printer queue.2. If the LED is rapidly flashing green (9 times/sec), the Ethernet Adapter has not detected the presence of a network cable. To solve the problem:• Verify that the network cable is appropriate for the network and has an RJ-45 connector.• Turn the printer power off (O). Remove the network cable from the Ethernet Adapter. Plug the network cable back in until you hear a positive click. Check the other end of the cable in the same manner. Turn the printer power on; if the Ethernet Adapter still does not detect a cable, continue.• Connect the Ethernet Adapter to a known good network connection. If the Ethernet Adapter is still unable to detect the network cable, contact Technical Support for assistance.3. If the LED is slowly flashing green (1 time/sec), the Ethernet Adapter is trying to print a job. If the job does not print, check the following:• Verify that the printer has media and ribbon. If the printer is showing any errors, it is unlikely that the Ethernet Adapter can send data to the printer. The LED continues to blink until the printer malfunction is resolved or until the printer is turned off (O).• Flashing red indicates the Power On Self Test (POST) is in progress.4. If the LED is solid red for more than 30 seconds, the Ethernet Adapter has failed the POST. A failed POST can be caused by any of the following:• The printer attached to the Ethernet Adapter device is malfunctioning. Turn the printer power off, wait 10 seconds, then turn the printer back on ( | ).• If the Ethernet Adapter still fails the POST, the Ethernet Adapter has a hardware problem that can be fixed only by replacing or returning the unit. Contact Technical Support for repair or replacement information.5. If the LED is alternately flashing red and green for longer than 2 minutes, the Ethernet Adapter is in firmware-download mode. This means it is waiting for new firmware data to be sent before it continues normal functioning. Perform the following:• If the Ethernet Adapter was purposely put into firmware-download mode, finish the download with the proper update utility. Contact the Zebra web site at http://www.zebra.com to download this utility.• Contact Technical Support for help recovering this unit.Important • Cables with a rating higher than CAT-6 have not been tested.
42 P430i User’s Manual 980470-001 Rev. ATroubleshootingTroubleshooting the Ethernet Connection and AdapterNetwork Status/Activity IndicatorA bi-color Status/Activity LED indicates network speed, established link, and network activity.1. If the LED is off, no link was established.2. If the LED is solid green, a 100Base link is established.3. If the LED is flashing green, a 100Base link is established and network activity has been detected.4. If the LED is solid orange, a 10Base link is established.5. If the LED is flashing orange, a 10Base link was established and network activity has been detected.Network activity detected by this LED does not mean the activity is data for the print server. The activity is all activity on the network seen on the Ethernet Adapter.
980470-001 Rev. A P430i User’s Manual 436Technical SpecificationsGeneral Specifications• Full color dye-sublimation or monochrome thermal transfer card printing• 102 cards per hour (31.8 seconds per card) double-sided printing, YMCKO front, K backRibbon Specifications• Patented ribbon core and spindle system•i Series technology featuring RFIDNote • "i Series" Printers require the use of "i Series" ribbons for full color printing. For more information about Card Media and Ribbons available from Zebra Technologies Corp., please refer to the Media List on the Windows Drivers and User Documentation CD supplied with this printer.
44 P430i User’s Manual 980470-001 Rev. ATechnical SpecificationsCard SpecificationsCard Specifications• Types: PVC or Composite• Card Width/length ISO CR-80 - ISO 7810, 2.125" (54 mm) x 3.375" (86 mm)• Option: Magnetic Stripe - ISO 7811 • Card thickness: 10-60 mil (0.25-1.5 mm) ± 10%• Card feeder capacity: up to 100 cards (30mil) (Optional high-capacity feeder: up to 220 cards)• Reject card bin capacity: 20 cards (30 mil)• Card output hopper capacity: 100 cards (30mil)Bar Codes• Code 39, Code 128 B & C with & without check digit• 2 of 5 and 2 of 5 interleaved• UPC-A, EAN8, and EAN13• PDF-417 2D bar code and other symbologies available via Windows printer driverFonts• Arial and Arial Bold• True Type fonts available via Windows DriverCard DimensionsISO Standard 7810 Dimensions for Plain Card0.125 inRadius(3.18 mm)3.375 ± 0.01 in(85.72 ± 0.25 mm)2.125 ± 0.002 in(53.98 ± 0.050 mm)0.009 ~ 0.034 in(0.23 ~ 0.84 mm)
Technical SpecificationsBi-Directional Communications Interfaces980470-001 Rev. A P430i User’s Manual 45ISO Standard 7811 Dimensions for Magnetic Stripe CardContact Location for Smart Card ISO Standard 7816Bi-Directional Communications Interfaces•USB• Built-in Ethernet (optional)Mechanical Specifications• Width: 26 in (661 mm)• Depth: 10 in (254 mm)• Height: 11 in (279 mm); 12 in (305 mm) with extended feeder• Weight: 20 lbs (9.1 kg)Electrical• 100 – 230 Volts AC ± 10% (99 - 254 V), 60 ~ 50 Hz ± 3Hz (47 - 63 Hz)• 110 V: 1.40A; 230 V: 0.8A• FCC, CE, UL, and CUL approved0.403 in (10.25 mm)0.782 in (19.87 mm)0.757 in(19.23 mm) 1.124 in(28.55 mm)ISO 7816 Cards
46 P430i User’s Manual 980470-001 Rev. ATechnical SpecificationsEnvironmentalEnvironmental• Operating Temperature: 59°F to 85°F (15°C to 35°C)• Operating Humidity: 20% to 65% non condensing• Storage Temperature: 23°F to 158°F (-5°C to 70°C)• Storage Humidity: 20% to 70% non-condensing• Ventilation: Reasonably dust free air environmentOptions• Built-in 10/100 Mbps Ethernet network communications• Three track magnetic stripe encoder (standard and reverse)• High capacity feeder (220 30-mil cards)• Contactless encoding (MIFARE and HID iCLASS)• Contact encoding (Station and encoder)
980470-001 Rev. A P430i User’s Manual 47APPENDIX AIntroductionThis Appendix includes operation and maintenance requirements for the P430i Printer with the optional magnetic card stripe encoder. (See Chapter 2 for location of the Magnetic Card Stripe Encoder.) The magnetic encoder can be set for either high or low coercivity. Use the printer driver to change the encoder setting.Media Loading OrientationThe magnetic encoder may be installed with the read/write head positioned below the card path. Magnetic Card Stripe Encoder upgrade kits are also available.When loading cards with magnetic stripes into the card feeder, please ensure that the magnetic stripe is down and nearer to the rear of the printer.Also available are Printer models with the Magnetic Read/Write head positioned above the card path. When loading cards into one of these models, ensure that the magnetic stripe is up and nearer to the rear of the printer.Magnetic Card StripeEncoder
48 P430i User’s Manual 980470-001 Rev. AMagnetic Card Stripe EncoderSample Encoding ProgramSample Encoding ProgramRefer to the Programmer’s Manual (document number 980415).Magnetic Encoder CleaningThe Magnetic Encoder Read/Write Head is cleaned as part of the printer cleaning process. If the frequency of encoding errors increases, the magnetic encoder head may need cleaning.When to CleanWhen the LCD Panel displays the message ENCODING ERROR at an increasing frequency.How to Clean1. Leave power on.2. Press and hold the front panel button for a few seconds.3. Open the Main Lid and release the Print Head Carriage latch, raise the Print Head Carriage, and remove the ribbon. Close the Print Head Carriage.4. Close the Main Lid.5. Open the Card Feeder cover and remove any cards.6. Insert a Pre-Saturated Cleaning Card (provided) into the slot below the Card Feeder. The cleaning card will feed into the printer and carry out the cleaning process. Repeat the process with a new cleaning card if necessary.7. Additional cleaning of the magnetic head can be accomplished using the alcohol-soaked swabs provided with the printer. Follow the directions given in Section 4.Note • ONLY USE cards that comply with ISO 7810 and 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes.
Magnetic Card Stripe EncoderISO Standard Encoding980470-001 Rev. A P430i User’s Manual 49ISO Standard EncodingTrack # Field SeparatorTrack DensityValid Characters# of characters1 ^ 210 BPI* Alphanumeric (ASCII 20~95†)79‡2 = 75 BPI* Numeric(ASCII 48~62)40‡3 = 210 BPI* Numeric(ASCII 48~62)107‡*Bits per inch†Except the “?” character‡Including Start, Stop, and LRC characters. Also note that these 3 characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms.Note • Refer to the Card Printer Programmer’s Manual for complete programming information.
50 P430i User’s Manual 980470-001 Rev. AMagnetic Card Stripe EncoderISO Standard EncodingDual-Sided Color
980470-001 Rev. A P430i User’s Manual 51APPENDIX BThis section contains information on the additional operations of a P430i Printer equipped with the optional Smart Card Contact Station. (See Chapter 2 for location.)IntroductionSmart Cards can have a built-in microcomputer and/or memory to store fingerprints, voice recognition patterns, medical records, and other such data. The P430i Printer may be equipped with an optional contact station for programming Smart Cards (ISO 7816). This printer model responds to commands that position the card at the contact station, where the printer connects to the contacts on the Smart Card. All other printer operations remain the same as the standard P430i model.Media Loading OrientationOrient the cards with the gold-plated Smart Card contacts at the top surface of the card and facing to the left.Smart CardContact Station
52 P430i User’s Manual 980470-001 Rev. ASmart Card Contact StationSmart Card Contact Station InterfaceSmart Card Contact Station InterfaceWhen a command to the printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact Station to the female DB-9 connector on the rear of the printer.An attached external Smart Card Programmer can be used to program Smart Card chips. The following table shows the Smart Card Contact Points.DB-9 Pin Smart Card Contact Points DB-9 Pin Smart Card Contact Points1C1 (VCC) 6 C6 (Vpp)2C2 (Reset) 7 C7 (I/O)3C3 (Clock) 8 C8 (RFU)4C4 (RFU)9 (GND when chip is at station)5C5 (GND)DB-9 Connector location for Smart Card Contact Station
980470-001 Rev. A P430i User’s Manual 53APPENDIX CCard printers can be connected to an Ethernet network in three ways.Printer SharingIn printer sharing, the printer is connected locally to the host computer and configured to be shared to other client computers. Client computers connect to the printer over the network through the host computer.Connecting to aNetwork
54 P430i User’s Manual 980470-001 Rev. AConnecting to a NetworkExternal Print ServerExternal Print ServerA stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer. Client computers connect to the print server over a network.Internal Print ServerSimilar to an external print server, except the print server is integrated into the printer. This removes the need for a separate power supply and separate device drivers. This is the simplest way to network a printer.
980470-001 Rev. A P430i User’s Manual 55APPENDIX DSales and Support LocationsZebra TechnologiesCard Printer Solutions1001 Flynn RoadCamarillo, CA 93012-8706 USAPhone: + 1 (805) 579 1800Fax: + 1 (805) 579 1808Toll free in US: (800) 452-4056e-mail: cards@zebra.comZebra TechnologiesCard Printer Solutions, Europe, Middle East, AfricaThe Valley Centre, Gordon Road, High WycombeBuckinghamshire HP13 6EQ, EnglandPhone: + 44 (0) 870 241 1527Fax: + 44 (0) 870 241 0765e-mail: eurosales@zebra.comZebra TechnologiesCard Printer Solutions, Latin America9800 NW 41st Street, Suite 220Doral, FL 33178 USAPhone: + 1 (305) 558 8470Fax: + 1 (305) 558-8485e-mail: latinsales@card.comWorldwide Sales& Support
56 P430i User’s Manual 980470-001 Rev. AWorldwide Sales & SupportCorporate HeadquartersZebra TechnologiesCard Printer Solutions, Asia/Pacifique1 Sims Lane # 06-11387355 SingaporePhone: + 65 84 20 322Fax: + 65 84 20 514e-mail: asiasales@zebra.comCorporate HeadquartersZebra Technologies Corporation333 Corporate Woods ParkwayVernon Hills, IL 60061-3109 USAPhone: + 1 (847) 634 6700Fax: + 1 (847) 913 8766e-mail: sales@zebra.comWebsitewww.zebracard.com

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