Zebra Technologies QL320352 Portable Printer User Manual UMAN Q3D
Zebra Technologies Corporation Portable Printer UMAN Q3D
Contents
- 1. Users Manual
- 2. Manual
Users Manual
UMAN-QL3 Rev.D March, 2002 Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation. Product Improvements Since continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice. FCC Compliance Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provided reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure requirements this device shall be used in accordance with the operating conditions and instructions listed in this manual. NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance Changes or modifications to this unit not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate this equipment. Canadian Compliance Statement "IC:" before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user's satisfaction. Liability Disclaimer Inasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom. No Liability for Consequential Damage In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you. Copyrights The copyrights in this manual and the system described therein are owned by Zebra Technologies Corporation. All rights are reserved. Unauthorized reproduction of this manual or the software in any of the system modules may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. All products and brand names are trademarks of their respective companies. All rights reserved. © 2002 Zebra Technologies Corporation ii QL 320 User’s Guide Mobile Printer User’s Guide Contents Introduction ........................................... 7 Unpacking and Inspection .......................................... 7 Reporting Damage ..................................................... 7 Getting Ready to Print ............................ 9 Battery ........................................................................ 9 Installing the Battery ...................................................... 9 Charging the Battery ...................................................... 9 Loading the Media .................................................... 10 Installing the Media ...................................................... 10 Operator Controls ..................................................... 13 Standard Keypad .......................................................... 13 LCD Control Panel ....................................................... 15 Verify the Printer Is Working ..................................... 18 Printing a Configuration Label ...................................... 18 Connecting the Printer .............................................. 18 Cable Communications ................................................ 19 IR Communications ...................................................... 20 SRRF Communications ................................................ 21 Zebra SRRF Network Overview ................................... 21 Bluetooth™ Networking Overview ............................... 23 Wireless Local Area Network (WLAN) ......................... 25 Setting Up the Software ............................................ 26 Adjustable Shoulder Strap ........................................ 27 Belt Clip .................................................................... 28 Preventive Maintenance ....................... 29 Extending Battery Life............................................... 29 Cleaning .................................................................... 31 Troubleshooting ................................... 32 Standard Control Panel............................................. 32 Optional LCD Control Panel...................................... 32 Troubleshooting Topics ............................................. 33 Troubleshooting Tests ............................................... 34 Printing a Configuration Label ...................................... 34 Sample Configuration Label ......................................... 35 Communications Diagnostics ....................................... 37 Calling the Help Desk ................................................... 37 Specifications ...................................... 38 Printing Specifications .............................................. 38 Memory/Communications Specifications .................. 38 iv QL 320 User’s Guide Label Specifications .................................................. 39 Font/Bar Code Specifications ................................... 39 Physical/Environmental/Electrical Specifications ...... 40 Communications Port ............................................... 41 Agency Approvals ..................................................... 42 Accessories .............................................................. 42 Appendix A .......................................... 43 Interface Cables Appendix B .......................................... 46 Media Supplies Appendix C.......................................... 47 Maintenance Supplies Appendix D .......................................... 48 Product Support Index ................................................... 49 Patent Information .............................. 51 QL 320 User’s Guide 1 12 11 10 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Platen Roller Bar Sensor Media Support “EZ-Peel” Peeler Latch Latch Release Lever “D” Rings Control Panel QuickLink Module Print Head Media Support Disks 15 Media Cover Belt Clip Battery Battery Charging Receptacle QL 320 User’s Guide 13 14 Introduction Thank you for choosing our Zebra QL 320 Mobile Printer. This rugged printer is sure to become a productive and efficient addition to your workplace thanks to its innovative design. Because it’s made by Zebra Technologies Corporation, you’re assured of world-class support for all of your bar code printers, software, and supplies. • This user’s guide gives you all the information you’ll need to operate the QL 320 printer. • The QL 320 uses the CPL programming language. To create and print labels using the CPL language, refer to the Mobile Printer Programming Guide and our Label Vista™ label creation program. • The QL 320 has an optional interpreter for the ZPL II® Programming Language which interprets commands up to X.8 firmware. The printer must be equipped with the optional memory upgrade and appropriate application in order to use this function. A ZPL II Program Guide (part #46530L) can be used as reference for the ZPL II label design programming language. If either manual was not ordered with the printer, simply call your re-seller or Zebra Technologies Corporation or visit the Zebra web site.. Unpacking and Inspection Inspect the printer for possible shipping damage: • Check all exterior surfaces for damage. • Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage. In case shipping is required, save the carton and all packing material. Reporting Damage If you discover shipping damage: • Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy. • Keep the carton and all packing material for inspection. • Notify your authorized Zebra re-seller. QL 320 User’s Guide Battery Belt Clip Charger Jack FIGURE 2 LI72 Charger Charger Jack FIGURE 3 QL 320 User’s Guide Getting Ready to Print Battery Installing the Battery NOTE: Batteries are shipped uncharged. Remove protective shrinkwrap and labels from new battery packs prior to use. 1. If the printer is so equipped, rotate the Belt Clip to allow access to the Battery compartment. 2. Insert the battery into the printer as shown in Figure 2, 3. Rock the Battery into the printer as shown until it locks in place. When the battery is first installed, the Control Panel indicators may briefly turn on and then go off which indicates the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”). Charging the Battery Refer to Figure 3. Your battery charger may look slightly different from the ones illustrated. If you are using the LI 72 battery charger: 1. Install the battery in the printer and plug the Charger into the appropriate A.C. wall receptacle. Then insert the charge cable into the battery charger jack. 2. The charger LED will indicate the status of the charger as follows: • A steady light indicates the battery is undergoing a fast charge. • A slow blinking light indicates the charger is in trickle mode. The battery is ready for use. • A rapidly blinking light indicates a problem with the battery. The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery should not be used any further. • Battery Packs may be charged either when installed in the printer or when removed. Do not attempt to charge batteries with the LI 72 while printing. Attempting to print while charging can result in improperly charged batteries. QL 320 User’s Guide Loading the Media You can operate this printer in one of two different modes: TearOff or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed. Installing the Media 1. Refer to Figure 4. Open the printer: • Rotate the latch release levers on each side of the printer as shown at “1” below. The latch assembly will flip open automatically as shown at “2”. • Rotate the media Cover back as shown at “3”, exposing the media compartment and the adjustable media supports. Media Compartment Media Supports FIGURE 4 10 QL 320 User’s Guide 2. Refer to Figure 5. Load the media • Determine that the core diameter of the media roll matches the setting of the Media Disks. If it does not, adjust the media disks per Figure 6 below. • If the media support setting is correct, pull the media supports apart, insert the roll of media between them, and let the media supports close. Insure that the media pulls off the core in the direction shown in Figure 5. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports. Media Roll Note direction media pulls off the roll. Media Disk must match diameter of Media Core. FIGURE 5 Remove Media Disk, rotate 180∞ and replace for 1.40” core Media Disk set for 3/4” core (factory default). FIGURE 6 QL 320 User’s Guide continued on next page 11 3. Refer to Figure 7. Close the Media Cover • If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”. • If you plan to use the printer in the peel-off mode, peel a few labels off of the media roll and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”. Rotate the “EZ-Peel” peeler bar until it locks into place on the latch, as shown at “3”, then rotate the Latch as shown until it locks into place, as shown at “4”. • Turn on the printer or press the Feed button if the printer is already on. The printer will advance the media to the next label, if printing labels. If you are printing on journal media, the printer will advance a short strip of media and will then be ready for printing. Pull Media out of Printer Media Cover “EZ-Peel” Peeler Bar Flip down after Latch is closed if using media in the peel-off mode. Latch Assembly FIGURE 7 12 QL 320 User’s Guide Operator Controls The QL 320 will come with one of two possible control panels. The standard control panel is detailed below and in Figure 8. The optional control panel (Figure 9) features an LCD which allows easy display and selection of many printer functions and is detailed on following pages. Standard Keypad The standard keypad has three control buttons and two multipurpose indicators. • The Power button turns the QL 320 on and off. • The Feed button advances a length of media which is determined by the type of media being used. Label media will be advanced to the next gap or bar sense marker. Journal (plain) media will be advanced a length determined by the printer’s software. • The Function button is controlled by a printer’s specific application to support such functions as: Print a battery Level reporting Print the Local Area Network (LAN) status Print a Short Range Radio Frequency (SRRF) status Print a Media supply report The green LED on the left side of the control panel indicates the status of several printer features: • A slowly blinking sequence indicates the printer’s battery needs charging. • Printers with a wireless QuickLink module installed: a quickly blinking sequence indicates the printer has not established a link to either a Local Area Network or a compatible wireless equipped terminal. • Printers with a wireless QuickLink module installed: A steadily lit indicator shows that the printer has established a wireless link, either to the LAN or to a compatible terminal. A steadily lit green indicator on a non-wireless printer is a power-on indicator. The yellow LED on the right side of the control panel has two indication conditions. • A rapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer. • Printers with a wireless QuickLink module installed: a rapidly blinking LED indicates normal data transmission. QL 320 User’s Guide 13 • A steadily lit yellow LED indicates an error condition. This can be caused by one of the following: 1. The media cover is not completely closed and latched. 2. The printer is out of media. Green LED Steady Light indicates power on and/or established RF link. Fast Blink indicates no RF link (on RF equipped units only) Slow Blink means low battery Power Button Press to turn unit on. Press again to turn unit off Yellow LED Steady Light indicates error condition: out of media or media cover not closed. Fast Blink indicates RF activity (on RF equipped units only) Fast blink with beeper indicates no application loaded Feed Button Press to advance the media one blank label or a software determined length of journal media. Function Button Specific functions are under printer application control. FIGURE 8: STANDARD CONTROL PANEL 14 QL 320 User’s Guide LCD Control Panel The optional LCD control panel has buttons for the power on/off and media feed functions just as in the standard control panel. In addition, it has two keys which allow easy navigation and selection of menu options affecting many printer functions. The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen. Feed Button Press to advance the media one blank label or a software determined length of journal media. Power Button Press to turn unit on. Press again to turn unit off Scroll Button Press to scroll through the menu choices on the LCD. Printer Status Icons Indicates the status of several printer functions Select Button Press to select a menu choice on the LCD. LCD See LCD Functions Table for an overview of menu options FIGURE 9: OPTIONAL LCD CONTROL PANEL QL 320 User’s Guide 15 The top of the screen has a row of status icons which indicate the state of various printer functions: Indicates that the printer is associated with a wireless Local Area Network (LAN). This icon is functional only with QL 320N network printers. A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the battery Pack as soon as is convenient. A flashing icon indicates that the media cover is open or not properly latched. A flashing icon indicates that a file is being downloaded to the printer. A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media. In addition to the status icons, the LCD control panel can display many of the printer’s settings and functions as text. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the “LCD Functions Table” on the following page for the full set of printer features that can be made available with the LCD panel. The LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Use of the display backlight will decrease the time the printer will run between charges. 16 QL 320 User’s Guide LCD Functions Function Default setting Scroll & Select Options Sensor Type Gap Print Width Factory Set Value Baud Rate 19200 Data Bits WLAN ID* Factory Set Value Label Top 000 • Increase (+120 dots max.) • Decrease (-120 dots max.) Left Position 000 • Increase (+120 dots max.) • Decrease (-120 dots max.) LCD Contrast No-activity Timeout 60 sec. Print Darkness (Head Temperature) 00 • Increase (+10 max.) • Decrease (-10 max.) Tear-off Position 00 • Increase (+120 dots max.) • Decrease (-120 dots max.) Media Type Label LCD Backlight Off • On • Off • Momentary On w/ time delay Factory Reset (Resets all to factory set values) No • No • Yes • Bar • Gap • Increase (+120 dots max.) • Decrease (-120 dots max.) • 9600 • 19200 • 32400 • 7 • 8 N/A • Increase • Decrease • • • • • 60 sec. 5 min. 10 min. 30 min Custom* • Label • Journal * Some parameters, such as the WLAN ID number and non-standard no-activity time out values can be set using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer. QL 320 User’s Guide 17 Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. The unit will print a line of interlocking “x” characters to insure all elements of the print head are working, print out the version of software loaded in the printer and then print two reports. The first report indicates model, ROM version, serial number, baud rate, etc. The second report prints out more detailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample print-out and a further discission on how to use the configuration label as a diagnostic tool.) Connecting the Printer The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in four basic ways: • By a cable between the printer and its host terminal • Linking to a host terminal via Infrared (usually by means of the industry standard IrDA protocol) • By means of a Short Range Radio Frequency (SRRF) link. • By means of a wireless LAN (Local Area Network). This applies to QL 320N Network Printers only. 18 QL 320 User’s Guide Cable Communications CAUTION. The power should be turned off connecting or disconnecting the before communications cable. All QL 320 printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the QL 320 printer. It is keyed to assure correct alignment; do not try to force it if it does not plug in. The other end of the cable must be plugged into the host terminal as shown in Figure 10, or to a serial port on a computer (Figure 11.) Communications between the terminal and the printer are controlled by the applications running on the terminal and the printer. QL 320 Communications Port Communications Cable to Terminal Part number varies. Refer to Appendix A. FIGURE 10 Serial Communications Cable to Computer Refer to Appendix A for part numbers. FIGURE 11 QL 320 User’s Guide 19 IR Communications Printers equipped for infrared (IR) communications are identified by a small “IR” logo on the unit’s label. IR allows wireless communications between the printer and the host terminal. IR units can also communicate with a cable as detailed above, however, IR functions are disabled when the cable is plugged in. QL 320 units with the IR option can be configured to conform to the standard IrDA communications protocol Linking a Printer to an IrDA Host IrDA compliant terminals will automatically initiate communications to the printer. First insure that there is a direct line of sight between the printer and the terminal that will be sending data. The IR window on the front of the QL 320 must face the corresponding window on the terminal to properly send and receive signals. An IrDA compliant terminal will seek out any linkable devices and establish communications between them, even turning the printer on if necessary. 1M (39”) Area of IR Window FIGURE 12 20 QL 320 User’s Guide SRRF Communications Both the printer and the device it communicates with must follow either the Bluetooth standard or Zebra’s proprietary SRRF protocol. The communications protocol is determined by the specific QuickLink module installed in the printer. Printers equipped for short range radio frequency communications (SRRF) allow wireless communication with their host terminals from any direction. Reliable transmission distances will vary but usually exceed 1m. (39”) under worst conditions. SRRF printers can be identified by reading the printer’s model number label on the front of the unit, which will show the radio module’s identification number and/or its operating frequency. QL 320 printers equipped with a Bluetooth wireless module will have the Bluetooth logo on the model number label. Zebra SRRF Network Overview Zebra’s short range RF network operates as a collection of linked pairs of terminals and printers. There is no base station or centralized control; control of the network is distributed across the entire network. Before SRRF operation can begin, the QL 320 must be “linked” to a terminal with a compatible short-range radio. Linking means that addresses are exchanged between the terminal and the printer. Once linked, the terminal and the printer become a “linked pair” and communicate exclusively with each other. The terminal and the printer can be turned on and off without affecting the link; it remains valid until another link is deliberately created. Thus it is not necessary to perform a link every time that the equipment is used. So long as the linked pair is kept together, they remain linked indefinitely. If the linked pair is not stored together, then the terminal and printer selected should be linked prior to use. Multiple linked pairs can be operated in close quarters and each terminal will only communicate with its linked printer. Each SRRF radio module has a unique device address (terminal or printer), based on the device serial number. Linking From the Terminal to the Printer The linking operation can be activated from either the terminal or the printer. If the terminal has a scanner available, then the barcoded serial number on the back of every printer can be scanned and used to establish the printer’s unique address. Once the printer’s address is established, the terminal can then initiate a link to that printer. If no scanner is available the user can manually enter QL 320 User’s Guide 21 the serial number of the printer; however, this method is not recommended. The terminal can only capture the desired printer using this type of link. The terminal must be programmed to guide the user through scanning the printer serial number bar-code, then execute an algorithm which converts the serial number into an address. Zebra can provide C source code to licensed OEM customers that handles the conversion from serial number to address. Linking From the Printer to the Terminal When no scanner is available, and/or no additional software is to be written for the terminal, then the linking operation can be initiated solely by the printer. In this procedure the printer broadcasts a message seeking an available terminal. If a terminal “hears” the broadcast and is available, it will respond by linking to the printer. To insure a secure link, the user must perform the link operation far enough away from other operating terminals so that the printer does not inadvertently capture some other user’s terminal. Any other terminal that hears the broadcast message from the printer may try to link to it, therefore you should insure that only one terminal is within broadcast range Feedback is available from the printer as to the outcome of the link operation. 22 QL 320 User’s Guide Bluetooth™ Networking Overview Exposure to Radio Frequency Radiation The radiated output power of this internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, this Bluetooth radio must be used in such a manner that the antenna is 2.5 cm or further from the human body. The radio and antenna are mounted internally in this printer in such a way that, when the printer is used in a standard configuration (belt clip, soft case, shoulder strap), the 2.5 cm distance from the users body will be met. Do not use the printer in an unauthorized manner. The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones. “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (about 32 feet). In order to exchange data, two Bluetooth enabled devices must establish a connection. Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with another. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled QL 320 will normally act as a slave, but in theory any Bluetooth device can be either a master or a slave. This miniature network is sometimes referred to as a “piconet” and can consist of several Bluetooth enabled devices. Each Bluetooth QL 320 has a unique Bluetooth Device Address (BDA) loaded into its Quick Link module when manufactured. A Typical Bluetooth Connection Sequence In this simplified sequence “Joe’s Terminal” is a Bluetooth ready hand held terminal running an application that needs access to a printer. 1. Joe’s Terminal performs a search of its “piconet” (a Device InQL 320 User’s Guide 23 quiry) and determines that there are four Bluetooth devices in the vicinity. 2. Joe’s Terminal queries each of the four nearby devices to determine which services they provide (a Service Discovery). The Bluetooth enabled QL 320 “Sandy’s Printer” offers the printing service. 3. Joe’s Terminal sends a print connection request to Sandy’s Printer. 4. Sandy’s Printer evaluates the request and determines that Joe’s Terminal is permitted to use the print service, but only if the correct password is submitted. 5. Sandy’s Printer queries Joe’s Terminal for the password (Authentication). 6. Joe’s Terminal returns the correct password and the print connection is established. 7. After Joe’s Terminal is finished printing it disconnects with Sandy’s Printer. (Some Bluetooth services disconnect automatically, others must be closed manually.) There are several layers of security in the Bluetooth system, so this sequence may not be a completely accurate representation of how your printer may function in a Bluetooth environment. For the most part, communications using the Bluetooth protocol are initiated and processed without any operator intervention, much like the IrDA system described previously. 24 QL 320 User’s Guide Wireless Local Area Network (WLAN) WARNING: Use of the QL 320 will result in exposure to Radio Frequency radiation. To conform to FCC RF exposure requirements the printer must be used only in the intended orientation and in the intended manner. Printers equipped for Wireless Local Area Network (WLAN) communications using the industry standard 802.11 or 802.11b protocols are known as QL 320N Printers. These printers allow wireless communication as a node within a local area network, and its wireless capabilities allow communications from any point within the LAN’s perimeter. Methods of establishing communications to the QL 320 will vary with each LAN application. QL 320N printers can be identified the model number on the front of the unit. The QL 320N is designed for use with either a shoulder strap and a specially designed soft case, or with a belt clip. The printer should be oriented on the operator’s hip so that printed material is transported away from the operator. When the QL 320N is used as designed, either the printer’s soft case or the belt clip will allow use of the printer in the manner mandated by the FCC. QL 320 User’s Guide 25 Setting Up the Software The QL 320 uses Zebra’s CPL Programming language which was designed for mobile printing applications. CPL is fully described in the Mobile Printing Systems Programming Manual, which is available in Portable Document Format (.pdf) on-line at Zebra’s website You can also use Label Vista™, Zebra’s Windows™ based label creation program which uses a graphical interface to create and edit labels in the CPL language. Label Vista is available either online at Zebra’s website, or on a CD (part number AC15065-1). The QL 320 with its optional memory upgrade can support an interpreter for ZPL II®, the programming language used by Zebra desktop printers. To use ZPL II, refer to the ZPL II Programming Guide. If you choose to use a third party label preparation system, follow the installation instructions included in the package. 26 QL 320 User’s Guide Adjustable Shoulder Strap Refer to Figure 14, below. Snap each end of the shoulder strap into the “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length. Pull Strap here to shorten Hold Buckle Pull Strap here to lengthen Snap in to “D” rings on printer FIGURE 14 QL 320 User’s Guide 27 Belt Clip If the QL 320 is equipped with a belt clip, hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer. Dress cables through this slot Clip printer to belt Printer can pivot freely FIGURE 15 28 QL 320 User’s Guide Preventive Maintenance WARNING: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Extending Battery Life • Never expose the battery to direct sunlight or temperatures over 104∞ F (40∞ C). • Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery. • Choose the media that is easiest to “burn.” An authorized Zebra re-seller can help you determine the optimum media for your application. • If you print the same text or graphic on every label, consider using a pre-printed label. • Choose the correct print darkness, and print speed for your media. • Use software handshaking (XON/XOFF) whenever possible. • Select Tear-Off mode whenever possible (Peel-Off mode uses more power). • If your printer has the optional LCD display: Use the display backlight only when necessary. Turn it off whenever it is not needed. The LCD backlight consumes a great deal of power. • Pull the battery out of the printer if the printer won’t be used for a day or more and you’re not performing a maintenance charge. • Consider purchasing an extra battery. • Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be recharged a finite number of times before it must be replaced. QL 320 User’s Guide 29 Label Presence Sensor Peeler Bar Rollers Tear Bar Printhead Elements Bar Sensor Gap Sensor Platen Peeler Bar FIGURE 16 30 QL 320 User’s Guide Cleaning CAUTION.- Use only the cleaning agents indicated. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer. Never use any sharp objects on the printer mechanism as it could damage the print head. Use only the cleaning pen supplied with the printer or a cotton swab saturated with alcohol for cleaning the printer. Area Printhead (Figure 16) Platen Roller (Figure 16) Peel bar (Figure 16) Method Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). If print quality has not improved after performing this procedure, try cleaning the printhead with a Cleaning Pad. This specially prepared material removes contamination buildup without damaging the printhead. Refer to Appendix C for more information. Interval After every five rolls of media (or more often, if needed) Linerless media requires more frequent cleaning. Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Units with linerless platens: No cleaning is necessary. Do not use alcohol on linerless platens! Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Tear bar (Figure 16) Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Exterior Water-dampened cloth Interior (Figure 16) Brush/air blow. Insure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust. QL 320 User’s Guide As needed 31 Troubleshooting Standard Control Panel If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Green LED Yellow LED Indication Ref. to Topic Steady Off Normal Operation, and/or RF Link established n/a Off Off Power Off Fast Blink Off No RF Link 6, 11 Slow Blink Off Low Battery 3, 6, 7 Steady Steady Out of media, or Media Cover not closed 9, 11 Steady Fast Blink Normal RF activity Steady Fast Blink, Beeper Sounds No application Optional LCD Control Panel The top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Status Icon Blank Screen 32 Condition Indication Ref. to Topic Steady Off RF Link established No RF Link n/a Flashing Low Battery 3, 6, 7 Flashing Head latch not closed 9, 11 Flashing Printer is receiving a file Flashing Out of media, 9, 11 n/a No application 1,13 QL 320 User’s Guide Troubleshooting Topics 1. No power • Check that battery is installed properly • Recharge or replace battery as necessary. 2. Media does not feed: • Be sure print head is closed and latched. • Check spindle holding media for any binding. • If unit is equipped with label presence sensor: Insure most recently printed label is removed. Also insure label sensor is not blocked. 3. Poor or faded print or flashing: • Clean print head. • Check battery and recharge or replace as necessary • Check quality of media. 4. Partial/missing print: • Check media alignment • Clean print head. • Insure printhead is properly closed and latched. 5. Garbled print: • Check baud rate. 6. No print: • • • • Check baud rate Replace battery Check cable to terminal Establish RF Link (Wireless units only) or restore LAN associativity (QL 320N models only) • Invalid label format or command structure — put printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem. 7. Reduced battery life • Check battery date code — if battery is one to two years old, short life may be due to normal aging. • Recondition battery. • Replace battery. 8. Yellow error light or flashing: • No application or application corrupted: reload program. • If using wireless communications: flashing indicator is normal while data is being transmitted or received. continued on next page QL 320 User’s Guide 33 9. Yellow error light always on, or flashing: • Check media is loaded and print head is closed and securely latched. 10. Skips labels: • Check media for top of form sense mark or label gap. • Check that the maximum print field has not been exceeded on label. • Insure bar/ or gap sensor is not blocked or malfunctioning 11. Communication Error: • Check media is loaded, head is closed and error light is off. • Check baud rate. • Replace cable to terminal. 12. Label Jam: • Open head release latch and media cover. • Generously apply alcohol to printer in area of jammed label. 13. Blank LCD Screen (only for units with optional LCD control panel) • No application loaded or application corrupted: reload program. Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer’s current configuration follow these steps: 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. The printer will generate a configuration label as shown on Figures 17 and 17a : 34 QL 320 User’s Guide Sample Configuration Label Print Head Test End of First Report Unit Serial Number Application Number Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume the report. Peripherals installed: In this example the LCD display option is not installed. FIGURE 17 continued on next page QL 320 User’s Guide 35 Sample Configuration Label (continued) Flash Memory Size Maximum Label Size Resident Fonts Pre-scaled font (.cpf) listed separately Files Loaded in Printer Memory (will include Prescaled or Scalable Fonts) Amount of Memory Available Instructions on entering Communications Diagnostics (Dump) Mode. FIGURE 17A 36 QL 320 User’s Guide Communications Diagnostics If there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer To enter Communications Diagnostics Mode: 1. Print a configuration label as described on pg. 34. 5. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode”. 6. Press the FEED key. The printer will print: “Entering DUMP mode”. Note: If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode not entered” and will resume normal operation. 7. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character). Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.) To terminate the Communications Diagnostics Mode and return the printer to normal operations: 1. Turn the printer OFF. 2. Wait 5 seconds. 3. Turn the printer ON. Calling the Help Desk If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact the Help Desk. Help Desk addresses and phone numbers for your area can be found in Appendix D of this manual. The Help Desk will need the following information: • Model number/type (e.g. QL 320) • Unit serial number (Found on the large label on the back of the printer, also found in the configuration label printout)) • Product Configuration Code (PCC) (15 digit number found on the small label on the back of the unit) QL 320 User’s Guide 37 Specifications NOTE.- Printer specifications are subject to change without notice. Printing Specifications Print Density 203 dots/inch (8 dots/mm) Print Width Up to 2.9“ (71.2 mm) Print Speed 4” per second (101.6 mm per second) Print Head Life, calculated 1,964,160” (50 Km) nominal Distance from Print Element to Top of Form .571” (14.5 mm) 116 dots Memory/Communications Specifications Flash Memory 1 MB flash (standard); 2MB flash (optional) SRAM Memory 1MB SRAM (standard); 2 MB SRAM (optional) Standard Communications RS-232 serial port (8 Pin circular DIN connector) Configurable Baud rate (from 9600 to 57.6 Kbps), parity and data bits. Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols. Infrared wireless link (meets IrDA 1.1 communications specifications) 2,400 to 115,200 Baud rate Optional Wireless Communications Bluetooth compatible 2.4 GHz SRRF link Optional SRRF frequencies of 916 MHz and 2.4 GHz per Zebra proprietary wireless protocol. Optional wireless LAN capabilities comply with 802.11 and 802.11b protocols 38 QL 320 User’s Guide Label Specifications Label/Tag Width 1.5" to 3.1" (38.1 mm to 78.4 mm) Max. Label/ Tag Length 16" (406.4 mm) with standard memory Inter-label Gap. .08" to .16" (.12" preferred) 2 mm to 4 mm (3 mm preferred) Label/Tag Thickness .0025” to .0065” (.064 mm to .165 mm) Label Roll Size: Max. Diameter 2.625" (66.7 mm) O.D. Inner Core Diameter Media Requirements .75" (19 mm) std, 1.38” (35.05 mm) optional Use Zebra-brand direct thermal media that is outside wound. Media may be reflective (black mark) sensing or transmissive (gap) sensing, die-cut, continuous or linerless. For die-cut labels, use only full auto dies. The reflective media black marks should extend past the centerline of the roll. Minimum Black Mark Dimensions: Mark width: 0.5” (12.7mm) perpendicular to the edge of the media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to the edge of the media. Font/Bar Code Specifications Fonts Available 1D Bar Codes Available Five resident scalable and rotatable fonts available from 12-48 pt. Downloadable pre-scaled fonts via Label Vista™ software Optional international character sets Codabar UCC/EAN 128 Code 39 Code 93 EAN 8/JAN 8, 2 and 5 digit extensions EAN 13/JAN 13, 2 and 5 digit extensions lnterleaved 2 of 5 MSI/Plessey FIM/POSTNET UPC-A, 2 and 5 digit extensions UPC E, 2 and 5 digit extensions 2D Bar Codes Available MaxiCode PDF 417 Rotation Angles 0∞, 90∞, 180∞, and 270∞ QL 320 User’s Guide 39 Physical/Environmental/Electrical Specifications 3.9” [97.9 mm] 3.1” [78.7 mm] 8.0” [203.2 mm] 8.3” [210.2 mm] 4.60” [116.8 mm] FIGURE 18 OVERALL DIMENSIONS Weight w/ battery excluding media. Temperature Operating Storage 5∞ to 122∞ F (-15∞ to 50∞ C) -13∞ to 158∞ F (-25∞ to 70∞ C) Range Relative Humidity Operation Storage 10% to 80% (non-condensing) 10% to 90% (non-condensing) Electrical 40 1.65 lbs. (.75 kg. ) Battery: 7.4V Lithium-Ion Charger: External battery charger, 120-230 VAC depending on model selected. QL 320 User’s Guide Communications Port Signal Pin# Name RXD TXD CTS RTS Type Description input output input output Receive Data Transmit Data Clear To Send from host Request To Send set high when printer is ready to accept command /data GND NC DSR input Ground No Connect Data Set Ready low to high transition turns printer on, high to low transition turns printer off (if enabled) DTR output Data Terminal Ready set high when printer is on (set to battery voltage for “S” versions) FIGURE 19 COMMUNICATIONS PORT (8 pin Circular DIN) QL 320 User’s Guide 41 Agency Approvals • FCC Part 15 Subpart B Class A Electromagnetic Radiation Standard • Built to UL, CUL and TUV standards • EN50082-1 International lmmunity Standard • EN55022 Class B European Electromagnetic Radiation Standard Accessories • Adjustable shoulder strap • Protective soft case • Extra battery packs • 120-230 VAC battery charger • Desk Mount • Data cables For details, call your authorized Zebra re-seller. Appendix A Interface Cables Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable This part is also available as a coiled cable under Part Number BL15063-1. For Use With a Personal Computer Pin 9 PC Signals (TXD) (RXD) (RTS) Pin 1 (CTS) (GND) DB-9 Pin (DTR) Female Plug (DSR) (to P.C.) Shield Printer Signals 1 (RXD) 2 (TXD) 3 (CTS) 4 (RTS) 5 (GND) 7 (DSR) 8 (DTR) Shield QL Series User’s Guide Appendices 8 Pin Male Plug (to printer) 43 44 QL Series User’s Guide Appendices PDT3100/3500 /6100 Series PDT3100 Series SYMBOL PDT3300 Series PDT4100 Series NORAND RT1100/1700 Series RT1100/1700 Series RT5900 Series RT1100/1700 Series RT1100/1700 Series RT1100/1700 Series 6400 COMPSEE Apex II LXE MX1,MX3 1380,1390,1590 2325 Terminal 8’ /Coiled 8’ /Coiled BL12093-2 6’ /Straight BL12093-1 8’ /Coiled RJ45 RJ45 9 Pin DB Fem. DB25 male 6’/Straight BL11757-000 9 Pin DB 8’ /Coiled 8’ /Coiled 8’ /Coiled 8’ /Coiled BL12803-1 BL12804-1 BL13298-1 BL13309-1 BL11757-000 BL11391-000 15 Pin D-Sub 6 Pin MiniDIN 6 Pin MiniDIN 6 Pin Mini DIN 8’ /Coiled 12’/Coiled 6 Pin MinDIN 6 Pin MiniDIN RJ45 9 Pin DB 9 Pin DB RJ45 Terminal Connector BL11537-1 BL11537-2 6’/Straight 8’/Coiled 6’/Straight BL17757-000 BL17757-000 BL12093-1 8’ Coiled Cord Lgth/Type BL12093-3 Cable Part Number Power On/Off (+5V) Notes 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN Percon Falcon Power On/Off (DTR Line) Must be used with Symbol RS232 Adapter - Symbol PN#25-12059-01 a. Power On/Off (+5V) b. Used for the 8 Pin DIN 8 Pin DIN -Locking 8 Pin DIN Over-molded Auto ON/OFF 8Pin DIN Auto ON/OFF 8 Pin DIN 8 Pin DIN Over-molded 8 Pin DIN Over-molded 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN Printer Connector Appendix A INTERFACE CABLES TELXON 960 960SL Adapter for BL11122-1 960 (BL11122-1) & 960SL (CC13711-1) 960 860 & 912 TEKLOGIC 7030 ILR 7025 ILR SYMBOL (CONT.) SPT1700 Series SPT2700 Series LRT/LDT3800 Series LRT/LDT3800 Series (2 Way) LRT/LDT3800 & 6800 Series LRT/LDT3800 & 6800 Series Terminal PIM Optical 6’ / Coiled 6’ / Coiled CC11371-14 CC11371-15 8’ /Coiled n/a n/a 8’ /Coiled 8’ /Coiled CP74005 BL12996-1 CL11314-000 Coiled Coiled BL11122-1 CC13711-1 BL13285-2 BL13285-1 PIM Optical QL Series User’s Guide Appendices RJ45 DB25 n/a RJ45 n/a 36 Pin IDC Fem 15 Pin DB male PIM Optical PIM Optical Cradle Cradle 9’ /Coiled 9’ /Coiled 6’ / Coiled Terminal Connector 6’ /Coiled Cord Lgth/Type BL15483-1 BL15482-1 CC11371-3 CC11371-14 Cable Part Number 8 Pin DIN-Locking 8 Pin DIN n/a 8 Pin DIN n/a 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN 8 Pin DIN Printer Connector “S” Printers Only “S” Printers Only No Power On/Off (DTR Line) Power On/Off (DTR Line) “S” Printers Only “S” Printers Only Notes Appendix A INTERFACE CABLES (continued) 45 Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. These advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide. • Media products that meet or exceed industry standards. For more information call Zebra Technologies Corporation at +1.401.739.5800 and ask to speak to a Media Sales Representative. 46 QL Series User’s Guide Appendices Appendix C Maintenance Supplies In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose: • Cleaning Pen (10 pack), Reorder No. AN11209-1 • Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reorder No. AT702-1 QL Series User’s Guide Appendices 47 Appendix D Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g. QL 320) • Unit serial number (Found on the large label on the back of the printer) • Product Configuration Code (PCC) (15 digit number found on the small label on the back of the unit) Contact the Help Desk at: Zebra Technologies Corporation 30 Plan Way Warwick, Rhode Island 02886-1012 USA Telephone: +1 401.739.5800 Fax: +1 401.732.7808 e-mail: risupport@zebra.com In Europe: Zebra Technologies Europe, Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, United Kingdom Telephone: +44 1494 768298 Fax: +44 1494 768210 e-mail: tseurope@zebra.com Ask for Customer Support 48 QL Series User’s Guide Appendices Index peel-off mode 12 tear-off mode 12 Accessories 42 Agency Approvals 42 Operator Controls 13 LCD Keypad 15 functions displayed 17 Standard Keypad 13 error indicator 14 power-on indicator 13 Battery, charging 9 while printing 9 Battery, installing 9 Battery life, tips 29 Belt clip 25, 28 Bluetooth Device Address (BDA). See Communications: short range radio frequency (SRRF): Bluetooth™ piconet. See Communications: SRRF: Bluetooth™ Platen linerless 31 Programming language CPL 7 ZPL II 26 interpreter for 7 Charger, battery 9 Cleaning Exterior 31 Interior 31 Linerless platen roller 31 Peel bar 31 Platen roller 31 Printhead 31 Sensors 31 Tear bar 31 QuickLink™ module 13 Shoulder Strap, adjusting 27 Software 26 Specifications Font/bar Code 39 Label 39 Memory/communications 38 Physical 40 printing 38 Communications Connector signals 41 infrared (IR) 20 SRRF 21 Bluetooth™ 23 Zebra propietary protocol 21 with a cable 19 Communications diagnostics 37 Configuration label 34 sample printout 35, 36 Damage, shipping 7 Help Desk, contacting 37 Troubleshooting entering Communications Diagnostics Mode 37 entering Communications Diagnostics Mode Diagnosti 37 LCD Control Panel 32 Standard control panel indicators 32 Troubleshooting tests 34 printing a configuration label 18 Troubleshooting Topics 33 Label Vista 17, 26 use in troubleshooting 37 LAN. See Wireless communication: Local Area Network Wireless communication Local Area Network 13, 25 Manual CPL Programming 7, 26 ZPL II Programming 7, 26 Media, loading 10 adjusting for core diameter 11 QL 320 User’s Guide Index 49 Patent Information This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275,286 D347,021 D389,178 D430,199 D433,702 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933,538 4,992,717 5,015,833 5,017,765 5,304,786 5,479,441 5,909,233 5,021,641 5,029,183 5,047,617 5,103,461 5,113,445 5,140,144 5,132,709 5,142,550 5,149,950 5,157,687 5,304,788 5,321,246 5,335,170 5,364,133 5,367,151 5,372,439 5,373,148 5,378,882 5,396,053 5,396,055 5,486,057 5,503,483 5,504,322 5,528,621 5,532,469 5,543,610 5,545,889 5,552,592 5,570,123 5,578,810 5,976,720 5,978,004 5,995,128 5,997,193 6,004,053 6,010,257 6,020,906 6,034,708 6,036,383 6,057,870 5,168,148 5,168,149 5,399,846 5,408,081 5,589,680 5,612,531 6,068,415 6,070,805 5,180,904 5,229,591 5,410,139 5,410,140 5,642,666 5,657,066 6,095,704 6,109,801 5,230,088 5,235,167 5,243,655 5,247,162 5,250,791 5,250,792 5,262,627 5,267,800 5,412,198 5,415,482 5,418,812 5,420,411 5,436,440 5,444,231 5,449,891 5,449,893 5,768,991 5,790,162 5,791,796 5,806,993 5,813,343 5,816,718 5,820,279 5,848,848 6,123,471 6,147,767 6,151,037 6,201,255B1 6,231,253B1 6,261,009 6,261,013 6,267,521 5,280,163 5,280,164 5,280,498 5,468,949 5,479,000 5,479,002 5,860,753 5,872,585 5,874,980 6,270,072B1 6,285,845B1 6,292,595 6,296,032
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.3 Linearized : No Encryption : Standard V1.2 (40-bit) User Access : Print, Fill forms, Extract, Assemble, Print high-res Create Date : 2002:03:11 12:07:08-05:00 Modify Date : 2002:04:01 09:57:28-05:00 Subject : QL 320 User's Manual rev D Page Count : 52 Creation Date : 2002:03:11 12:07:08-05:00 Mod Date : 2002:04:01 09:57:28-05:00 Producer : Acrobat Distiller 5.00 for Macintosh Author : Zebra Technologies Corporation, MPCOE, Warwick Keywords : Metadata Date : 2002:03:11 17:07:08Z Creator : Zebra Technologies Corporation, MPCOE, Warwick Title : UMAN-Q3D.pdf Description : QL 320 User's Manual rev D Page Mode : UseOutlinesEXIF Metadata provided by EXIF.tools