Zebra Technologies QL420352 Portable Printer User Manual CERTIFICATE OF COMPLIANCE

Zebra Technologies Corporation Portable Printer CERTIFICATE OF COMPLIANCE

Users Manual

Rhein Tech Laboratories Client: Zebra Technologies 360 Herndon Parkway FCC: Part 15.247 Suite 1400 Industry Canada: RSS-210 FCC ID: I28-QL420352 Herndon, VA 20170 http://www.rheintech.com M/N: QL420 Page 52 of 70 APPENDIX I: MANUAL Please see the following pages.
UMAN-QL4 Rev.B March, 2003
Proprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It is intendedsolely for the information and use of parties operating and maintaining the equipment describedherein. Such proprietary information may not be used, reproduced, or disclosed to any otherparties for any other purpose without the expressed written permission of Zebra TechnologiesCorporation.Product ImprovementsSince continuous product improvement is a policy of Zebra Technologies Corporation, all speci-fications and signs are subject to change without notice.FCC Compliance StatementNOTE: This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of FCC Rules. These limits are designed to provided reasonableprotection against harmful interference when the equipment is operated in a commercial envi-ronment. This equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instruction manual, may cause harmful interference toradio communications. Operation of this equipment in a residential area is likely to cause harm-ful interference in which case the user will be required to correct the interference at his own ex-pense.WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure require-ments this device shall be used in accordance with the operating conditions and instructionslisted in this manual. Note that there are several radio options available with this printer. Addi-tional regulatory information is contained in later sections devoted to each radio individually.NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cablesmust be used with the unit to insure compliance.Changes or modifications to this unit not expressly approved by Zebra Technologies Corpora-tion could void the user’s authority to operate this equipment.Canadian Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada."IC:" before the equipment certification number signifies that the Industry Canada technicalspecifications were met. It does not guarantee that the certified product will operate to the us-er's satisfaction.Agency Approvals and Regulatory Information• Built to UL and CSA standards• Canadian STD RSS-210• EN55022:1998 Class B European Electromagnetic Radiation Standard• EN55022:1998 European Immunity Standard• EN60950: 2000 Safety Standard• NOM/NYCE (Mexico)• C-Tick (Australia)Liability DisclaimerInasmuch as every effort has been made to supply accurate information in this manual, ZebraTechnologies Corporation is not liable for any erroneous information or omissions. Zebra Tech-nologies Corporation reserves the right to correct any such errors and disclaims liability result-ing therefrom.No Liability for Consequential DamageIn no event shall Zebra Technologies Corporation or anyone else involved in the creation, pro-duction, or delivery of the accompanying product (including hardware and software) be liable forany damages whatsoever (including, without limitation, damages for loss of business profits,business interruption, loss of business information, or other pecuniary loss) arising out of theuse of or the results of use of or inability to use such product, even if Zebra Technologies Cor-poration has been advised of the possibility of such damages. Because some states do not al-low the exclusion of liability for consequential or incidental damages, the above limitation maynot apply to you.CopyrightsThe copyrights in this manual and the system described therein are owned by Zebra Technolo-gies Corporation. All rights are reserved. Unauthorized reproduction of this manual or the soft-ware in any of the system modules may result in imprisonment of up to one year and fines of upto $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.All products and brand names are trademarks of their respective companies. All rights re-served. ©2003 Zebra Technologies Corporation
Mobile PrinterUser’s Guide
iv QL 420 User’s GuideContentsIntroduction ............................................7Unpacking and Inspection .............................................. 7Reporting Damage .......................................................... 7Getting Ready to Print.............................9Battery............................................................................. 9Installing the Battery ........................................................ 9Charging the Battery........................................................ 9Loading the Media ........................................................ 12Installing the Media........................................................ 12Operator Controls ......................................................... 16Standard Keypad ........................................................... 16LCD Control Panel......................................................... 18Verify the Printer Is Working ......................................... 21Printing a Configuration Label ....................................... 21Connecting the Printer .................................................. 21Cable Communications ................................................. 22IR Communications ....................................................... 23Wireless Communications with Bluetooth™ ................. 24Wireless Local Area Network Module (CF Radio) ........... 26Wireless Local Area Network Module (PCMCIA Radio) .. 27Setting Up the Software ................................................ 29Using the Accessories .................................................. 30Belt Clip ......................................................................... 30Adjustable Shoulder Strap............................................. 30Preventive Maintenance........................31Extending Battery Life................................................... 31Cleaning ........................................................................ 32Troubleshooting....................................34Standard Control Panel ................................................ 34Optional LCD Control Panel ......................................... 34Troubleshooting Topics ................................................. 35Troubleshooting Tests ................................................... 36Printing a Configuration Label ....................................... 36Sample Configuration Label .......................................... 37Communications Diagnostics ........................................ 39Calling the Help Desk .................................................... 39Specifications .......................................40Printing Specifications .................................................. 40Memory/Communications Specifications...................... 40
QL 420 User’s Guide vLabel Specifications ...................................................... 41Font/Bar Code Specifications ....................................... 41Physical/Environmental/Electrical Specifications ......... 42Communications Port ................................................... 43Accessories................................................................... 44Appendix A...........................................47Interface CablesAppendix B...........................................51Media SuppliesAppendix C ..........................................51Maintenance SuppliesAppendix D ...........................................52Product SupportIndex .................................................... 53Patent Information............................... 55
6QL 420 User’s Guide1Platen Roller2. Bar Sensor3. Media Rollers4. Rear Media Slot5. Media Support6. “EZ-Peel” Peeler7. Latch8. Latch Release Button9. “D” Rings10. Control Panel11. QuickLink™ Module12. Print Head13. Media Support Disks14. Media Cover15. Communications Port16. Belt Clip17. Battery18. Battery ChargingReceptacle12567899101213141617181115334FIGURE 1: QL 420 OVERVIEW
QL 420 User’s Guide 7IntroductionThank you for choosing our Zebra QL 420 Mobile Printer. Thisrugged printer is sure to become a productive and efficient addi-tion to your workplace thanks to its innovative design. Becauseit’s made by Zebra Technologies Corporation, you’re assured ofworld-class support for all of your bar code printers, software,and supplies.• This user’s guide gives you all the information you’ll needto operate the QL 420 printer.• The QL 420 uses the CPL programming language. To cre-ate and print labels using the CPL language, refer to theMobile Printer Programming Guide (available on our web-site at: http://www.zebra.com/SS/manuals.htm) and ourLabel Vista™ label creation program.• The QL 420 has an optional interpreter for the ZPL II® Pro-gramming Language which interprets commands up to X.8firmware. The printer must be equipped with the optionalmemory upgrade and appropriate application in order touse this function. A ZPL II Program Guide (part #46530L)can be used as reference for the ZPL II label design pro-gramming language. If either manual was not orderedwith the printer, simply call your re-seller or Zebra Technol-ogies Corporation or visit the Zebra web site.Unpacking and InspectionInspect the printer for possible shipping damage:• Check all exterior surfaces for damage.• Open the media cover (refer to “Loading the Media” in theGetting Ready to Print section) and inspect the mediacompartment for damage.In case shipping is required, save the carton and all packingmaterial.Reporting DamageIf you discover shipping damage:• Immediately notify and file a damage report with the ship-ping company. Zebra Technologies Corporation is not re-sponsible for any damage incurred during shipment of theprinter and will not cover the repair of this damage underits warranty policy.• Keep the carton and all packing material for inspection.• Notify your authorized Zebra re-seller.
8QL 420 User’s GuideBatteryBelt ClipCharger JackLI72 ChargerFIGURE 3: SINGLE CHARGERCharger JackFIGURE 2: INSTALLING THE BATTERY
QL 420 User’s Guide 9Getting Ready to PrintBatteryInstalling the Battery NOTE: Batteries are shipped uncharged. Removeprotective shrink-wrap and labels from new battery packs priorto use.1. Rotate the Belt Clip to allow access to the Battery com-partment.2. Insert the battery into the printer as shown in Figure 2,3. Rock the Battery into the printer as shown until it locks inplace.When the battery is first installed, the Control Panel indicatorsmay briefly turn on and then go off which indicates the battery isnot fully charged (see “Charging the Battery” below and “Opera-tor Controls”).Charging the BatteryIf you are using the LI 72 single battery charger:Refer to Figure 3. Your battery charger may look slightly differ-ent from the ones illustrated.1. Install the battery in the printer and plug the Charger intothe appropriate A.C. wall receptacle. Then insert thecharge cable into the battery charger jack.2. The charger LED will indicate the status of the charger asfollows:• A steady light indicates the battery is undergoing a fastcharge.•A slow blinking light indicates the charger is in tricklemode. The battery is ready for use.•A rapidly blinking light indicates a problem with the battery.The battery may have an internal short, or its charge mon-itoring circuitry may be malfunctioning. The battery shouldnot be used any further.•Battery Packs may be charged either when installed in theprinter or when removed. Do not attempt to charge batteries with the LI 72 whileprinting. Attempting to print while charging can result inimproperly charged batteries.continued on next page
10 QL 420 User’s GuideIf you are using the Quad Charger:The UCLI72-4 Quad Charger is designed to charge up to fourQL 420 battery packs simultaneously. Batteries must be re-moved from the printer to be charged in the Quad Charger.1. Ensure that the charger has been installed properly per theQuad Charger instruction manual. Ensure that the power indica-tor on the front panel is on.2. Remove any protective shrink-wrap and labels from all bat-tery packs prior to use. Plug a battery pack into any one of thefour charging bays as shown in Figure 4, noting the orientation ofthe battery pack. Slide the battery pack into the charging bay un-til it stops. Then rock the battery pack back until it snaps intoplace. The amber indicator directly under the battery beingcharged will turn on if the battery is properly inserted.The indicators under the battery will allow you to monitor thecharging process per the table below:Amber Green Battery StatusOn Off ChargingOn Flashing 80% charged (O.K. to use)Off On Completely ChargedFlashing Off Fault Note: A fault condition is caused by a problem with thebattery. The charger may indicate a fault because the batteryis too hot or cold to charge reliably. Try to charge the batteryagain when it returns to the room’s ambient temperature. If theAmber indicator starts flashing on the second attempt, thebattery should be discarded.Quad Charger Cycle Times for QL 420 Batteries:Battery 80% Charged 2.5 Hrs.Battery Fully Charged 5 hrs.These times are for completely discharged batteries.Battery packs which are only partially discharged willtake less time to reach their charged state. Batterieswhich have reached 80% of their charge capacity maybe used, however, it is recommended that you allow thebatteries to reach a full charge to maintain maximum bat-tery life.
QL 420 User’s Guide 11FaultFast ChargeFaultFast ChargeFaultFast ChargeReadyPowerFull ChargeReadyFull ChargeReadyFull ChargeFull ChargeFaultFast ChargeReadyThe UCLI72-4 Quad Charger has a safety feature whichstops charging a battery after six hours regardless of itscharge state.Battery Safety Avoid accidental short circuiting of any battery. Allowingbattery terminals to contact conductive material will create ashort circuit which could cause burns and other injuries or couldstart a fire.Use of any charger not approved specifically by Zebra for usewith its batteries could cause damage to the battery pack orthe printer and will void the warranty.Charger SafetyUse care in locating the Quad Charger. Do not place it inlocations where liquids or metallic objects may be droppedinto the charging bays. Do not block the ventilating slots on thetop and bottom covers. Insure that the Charger is plugged intoa power source which won’t accidently be turned off if you willbe charging batteries overnight.Charger BayAmberIndicator1. Slide BatteryPack intoCharger bay2. RockBatteryPack intoplaceGreen indicatorPowerindicatorFIGURE 4: QUAD CHARGERPower Supply
12 QL 420 User’s GuideLoading the MediaYou can operate this printer in one of two different modes:Tear-Off or Peel-Off. Tear-Off mode allows you to tear off eachlabel (or a strip of labels) after it is printed. In Peel-Off mode, thebacking material is peeled away from the label as it is printed.After you remove this label, the next one is printed.Installing the Media1. Open the printer: Refer to Figure 5.•Press the latch release button on the side of the printer asshown at “1” below. The latch assembly will flip open au-tomatically•Pull up on the latch assembly as shown at “2” to unlatchthe Media Cover.•Rotate the media Cover back as shown at “3”, exposingthe media compartment and the adjustable media sup-ports.FIGURE 5: OPENING THE QL 420Media SupportsMediaCompartment
QL 420 User’s Guide 13continued on next page2. Load the media:Loading media from an internal supply. Refer to Figure 6.•Pull the media supports apart, insert the roll of media be-tween them, and let the media supports close. Insure thatthe media pulls off the core in the direction shown in Fig-ure 6. The supports will adjust themselves to the width ofthe media, and the media should be able to spin freely onthe supports.Media RollNote directionmedia pulls off theroll.Pull Media Supportsapart.FIGURE 6: INSTALLING MEDIA IN THE QL 420
14 QL 420 User’s Guide2A. Load the media (continued):Loading media from an external supply. Refer to Figure 7.The QL 420 has a loading slot in the rear of the media com-partment which allows you to use standard 4” (101.6 mm) widefan-fold media from an external supply. The external supplymust be designed such that it does not exert excessive drag asmedia is fed through the printer, which could result in distortedprinting.•Pull the media supports apart, insert a Media Spacer (Ze-bra part number BA16625-1) between them, and let themedia supports close. Insert the media from the externalsupply through the rear feed slot, between the mediaguides and up through the media compartment as shown.Make sure the side of the media you will be printing onfaces the print head.FIGURE 7: INSTALLING MEDIA FROM AN EXTERNAL SUPPLYMedia Spacerp/n BA16625-1Feed mediathrough rearfeed slotSurface ofmedia to beprinted mustface the print-head
QL 420 User’s Guide 153. Close the Media Cover Refer to Figure 8.•If you plan to use the printer in the tear-off mode, close themedia cover as shown at “2”, then rotate the latch assem-bly as shown until it locks into place, as shown at “4”.•If you plan to use the printer in the peel-off mode, peel afew labels off of the media and pull it out of the printer asshown at “1”. Close the media cover as shown at “2”. Ro-tate the “EZ-Peel” peeler bar until it locks into place on thelatch, as shown at “3”, then rotate the Latch as shown untilit locks into place, as shown at “4”.•Turn on the printer or press the Feed button if the printeris already on.The printer will advance the media to the next label, ifprinting labels. If you are printing on journal media, theprinter will advance a short strip of media and will then beready for printing.Media Cover“EZ-Peel” Peeler BarFlip down if usingmedia in the peel-off mode.Latch AssemblyPull Media out ofPrinterFIGURE 8: CLOSING THE QL 420
16 QL 420 User’s GuideOperator ControlsThe QL 420 will come with one of two possible control panels.The standard control panel is detailed below and in Figure 9.The optional control panel (Figure 10) features an LCD whichallows easy display and selection of many printer functions de-tailed on following pages.Standard KeypadThe standard keypad has three control buttons and two multi-purpose indicators.•The Power button turns the QL 420 on and off.•The Feed button advances a length of media which is de-termined by the type of media being used. Label mediawill be advanced to the next gap or bar sense marker.Journal (plain) media will be advanced a length deter-mined by the printer’s software.•The Function button is controlled by a printer’s specific ap-plication to support such functions as:Print a battery level report.Print the Local Area Network (LAN) statusPrint a Short Range Radio Frequency (SRRF) statusPrint a media supply reportThe green LED on the left side of the control panel indicatesthe status of several printer features:•A slowly blinking sequence indicates the printer’s batteryneeds charging.•Printers with a wireless QuickLink module installed: aquickly blinking sequence indicates the printer has not es-tablished a link to either a Local Area Network or a com-patible wireless equipped terminal.•Printers with a wireless QuickLink module installed: Asteadily lit indicator shows that the printer has establisheda wireless link, either to the LAN or to a compatible termi-nal.A steadily lit green indicator on a non-wireless printer is apower-on indicator.The yellow LED on the right side of the control panel has twoindication conditions.•A rapidly blinking yellow LED and a chime indicate that noapplication has been loaded into the printer.
QL 420 User’s Guide 17•Printers with a wireless QuickLink module installed: a rap-idly blinking LED indicates normal data transmission.•A steadily lit yellow LED indicates an error condition. Thiscan be caused by one of the following:1. The media cover is not completely closed and latched.2. The printer is out of media.continuedFIGURE 9: STANDARD CONTROL PANELGreen LEDSteady Light indicates power onand/or established RF link.Fast Blink indicates no RF link (onRF equipped units only)Slow Blink means low batteryYellow LEDSteady Light indicates errorcondition: out of media ormedia cover not closed.Fast Blink indicates RF activi-ty (on RF equipped unitsonly)Fast blink with beeper indi-cates no application loadedPower ButtonPress to turn uniton. Press again toturn unit offFeed ButtonPress to advance the me-dia one blank label or asoftware determined lengthof journal media.Function ButtonSpecific functions are underprinter application control.
18 QL 420 User’s GuideLCD Control PanelThe optional LCD control panel has buttons for the power on/off and media feed functions just as in the standard control pan-el. In addition, it has two keys which allow easy navigation andselection of menu options affecting many printer functions.The “Scroll” button allows scrolling through the various optionsand settings. The “Select” button allows selection of the optionor function displayed on the screen.FIGURE 10: OPTIONAL LCD CONTROL PANELPower ButtonPress to turn unit on.Press again to turn unitoffFeed ButtonPress to advance themedia one blanklabel or a softwaredetermined length ofjournal media.Scroll ButtonPress to scrollthrough the menuchoices on theLCD.Select ButtonPress to select amenu choice onthe LCD.LCDSee LCD Functions Table for anoverview of menu optionsPrinter Status IconsIndicates the statusof several printerfunctions
QL 420 User’s Guide 19The top of the screen has a row of status icons which indicatethe state of various printer functions:Indicates that the printer is associated with a wireless Lo-cal Area Network (LAN). This icon is functional only withQL 420N network printers.A flashing icon indicates low battery status. Youshould suspend any printing operations and recharge orreplace the Battery Pack as soon as is convenient.A flashing icon indicates that the media cover is open ornot properly latched.A flashing icon indicates that a file is being download-ed to the printer. A flashing icon indicates that the printer does not detectany media. This could indicate an out of media condition,or improperly loaded media.In addition to the status icons, the LCD control panel can dis-play many of the printer’s settings and functions as text. Applica-tions can be written to allow the user to view and /or modifythese settings using the scroll and select keys on the display.Refer to the “LCD Functions Table” on the following page for thefull set of printer features that can be made available with theLCD panel.The LCD has a backlighting option which allows viewing of thescreen in a dark environment, or provides better contrast in avery bright environment. Use of the display backlight will de-crease the time the printer will run between charges. Refer tothe section “Extending Battery Life” for more information.
20 QL 420 User’s GuideLCD FunctionsFunction Default setting Scroll & Select OptionsSensor Type Gap • Bar•GapBaud Rate 19200 • 9600•19200•32400Data Bits 8 • 7•8WLAN ID* Factory Set N/AValueLabel Top 000 • Increase (+120 dots max.)•Decrease (-120 dots max.)Left Position 000 • Increase (+120 dots max.)•Decrease (-120 dots max.)LCD Contrast 0 • Increase•DecreaseNo-activity Timeout* 60 sec. • 60 sec.•5 min.•10 min.•30 min•CustomTear-off Position 00 • Increase (+120 dots max.)•Decrease (-120 dots max.)Media Type Label • Label•JournalMedia Width Sensing† Off • On•Off•Display WidthLCD Backlight Off • On•Off•Momentary On w/time delayFactory Reset No • No(Resets all to • Yesfactory set values)* Some parameters, such as the WLAN ID number and non-standard no-activitytime out values can be set using a PC running Zebra’s Label Vista label creationprogram and a data cable link to the printer.† Media width sensing is an option. Display for this option may not be visible, orselection options may change, depending on the printer’s application.
QL 420 User’s Guide 21Verify the Printer Is WorkingBefore you connect the printer to your computer or portabledata terminal, make sure that the printer is in proper working or-der. You can do this by printing a configuration label using the“two key reset” method. If you can’t get this label to print, refer to“Troubleshooting”.Printing a Configuration Label1. Turn the printer off. Load the media compartment withjournal media (media with no black bars printed on theback)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feedbutton pressed. When printing starts, release the Feedbutton. The unit will print a line of interlocking “x” characters to in-sure all elements of the print head are working, print out the ver-sion of software loaded in the printer and then print two reports.The first report indicates model, ROM version, serial number,baud rate, etc. The second report prints out more detailed in-formation on the printer’s configuration and parameter settings.If no second report appears, there is no application loaded. (Seethe Troubleshooting Section for a sample print-out and a furtherdiscission on how to use the configuration label as a diagnostictool.)Connecting the PrinterThe printer must establish communications with a host terminalwhich sends the data to be printed. Communications occur infour basic ways:•By a cable between the printer and its host terminal•Linking to a host terminal via Infrared (usually by means ofthe industry standard IrDA protocol)*•By means of a Bluetooth™ short range radio frequencylink.•By means of a wireless LAN (Local Area Network) per802.11b specifications†.* The IR option has not been released at time of printing† The802.11b WLAN option has not been released at time of printing
22 QL 420 User’s GuideCable Communications CAUTION. The power should be turned off beforeconnecting or disconnecting the communications cable.All QL 420 printers can communicate by cable; the specific ca-ble supplied with your printer will vary with the host terminal. The8- pin circular connector on your communications cable plugsinto the serial communications port on the side of the QL 420printer, which is protected by a weather resistant flap. The con-nector is keyed to assure correct alignment; do not try to forcethe cable if it does not plug in. The other end of the cable mustbe plugged into the host terminal as shown in Figure 11, or to aserial port on a computer (Figure 12.) Communications betweenthe terminal and the printer are controlled by the applicationsFIGURE 12: COMMUNICATIONS WITH A P.C.Communications Cable to TerminalPart number varies. Refer to Appendix A.QL 420CommunicationsPort FIGURE 11: CABLE COMMUNICATIONSSerial Communications Cable toComputerRefer to Appendix A for part numbers.
QL 420 User’s Guide 23PRELIMINARY SPECIFICATIONSrunning on the terminal and the printer.IR Communications(This option not released at time of printing)Printers equipped for infrared (IR) communications are identi-fied by a small “IR” logo on the unit’s label. IR allows wirelesscommunications between the printer and the host terminal. IRunits can also communicate with a cable as detailed above, how-ever, IR functions are disabled when the cable is plugged in. QL420 units with the IR option can be configured to conform to thestandard IrDA communications protocolLinking a Printer to an IrDA HostIrDA compliant terminals will automatically initiate communica-tions to the printer. First insure that there is a direct line of sightbetween the printer and the terminal that will be sending data.The IR window on the front of the QL 420 must face the corre-sponding window on the terminal to properly send and receivesignals. An IrDA compliant terminal will seek out any linkable de-vices and establish communications between them, even turningthe printer on if necessary.FIGURE 13: IR COMMUNICATIONSArea of IR Window1M (39”)
24 QL 420 User’s GuideWireless Communications with Bluetooth™The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2-E)is installed in the QL 420 printer (note that only one of the radio options can be in-stalled in the printer at one time).“Bluetooth” is a worldwide standard for the exchange of databetween two devices via radio frequencies. Bluetooth radios arerelatively low powered to help prevent interference with other de-vices running at similar radio frequencies. This limits the rangeof a Bluetooth device to about 10 meters (about 32 feet).Both the printer and the device it communicates with must fol-low the Bluetooth standard. Exposure to Radio Frequency RadiationThe radiated output power of this internal wireless radio is farbelow the FCC radio frequency exposure limits. Nevertheless,this Bluetooth radio must be used in such a manner that theantenna is 2.5 cm or further from the human body.The radio and antenna are mounted internally in this printer insuch a way that, when the printer is used in a standardconfiguration (belt clip, soft case, shoulder strap), the 2.5 cmdistance from the users body will be met. Do not use the printerin an unauthorized manner.The internal wireless radio operates within guidelines found inradio frequency safety standards and recommendations. Thelevel of energy emitted is far less than the electromagneticenergy emitted by wireless devices such as mobile phones.European Regulatory Information for this RadioAUS B DK FINFDGRIREILUX NL PESUKNote: -Member states in the EU with restrictive use for this device arecrossed out!This device is also authorized for use in all EFTA member states (CH, ICE,LI, NOR)Important Notice:This device is a portable RF printer intended for commercial and industrialuse in all EU and EFTA member states except in France where restrictiveuse applies.Please refer to the regulatory information pages in the user manual forfurther details.Europe EU Declaration of ConformityThis device complies with the essential requirements of the R&TTEDirective 1999/5/EC. The following test methods have been applied inorder to prove presumption of compliance with the R&TTE Directive 1999/5/EC:
QL 420 User’s Guide 25•EN 300 328-2 V1.2.1 (2001-12)- Technical requirements forspread spectrum radio equipment•EN 300 328-2 V1.1.1 (2000-09)- EMC requirements for spread-spectrum radio equipmentIn France there are restrictions in the use of this device. A restrictedfrequency band exists in France. When operating this device on Frenchterritory you may only use channels 10 and 11 (2457 and 2463 MHz). It isnot allowed to operate this device at any other frequency supported by thedevice. For more information see http://www.anfr.fr/Bluetooth™ Networking Overview In order to exchange data, two Bluetooth enabled devicesmust establish a connection. Bluetooth software is always run-ning in the background, ready to respond to connection requests.One device (known as the master or the client) must request aconnection with another. The second device (the slave or theserver) then accepts or rejects the connection. A Bluetooth en-abled QL 420 will normally act as a slave, but in theory any Blue-tooth device can be either a master or a slave. This miniaturenetwork is sometimes referred to as a “piconet” and can consistof several Bluetooth enabled devices.Each Bluetooth QL 420 has a unique Bluetooth Device Address(BDA) loaded into its Quick Link module when manufactured.For the most part, communications using the Bluetooth protocolare initiated and processed without any operator intervention,much like the IrDA system described previously.
26 QL 420 User’s GuideWireless Local Area Network (WLAN) Module Using CFRadioThe following section only applies when the CF (Compact Flash) WLAN module (WithFCC ID: I28MD-QL4137) is installed in the QL 420 printer (note that only one of theradio options can be installed in the printer at one time). The FCC ID number label ison the front of the module and can be read with the module installed. WARNING: Use of the QL 420 with the radio module marked“with FCC ID: I28MD-QL4137” meets the FCC requirements forradio frequency (RF) radiation exposure in the standard bodyworn configuration with no minimum separation. In thisconfiguration, which applies whether the belt clip or shoulderstrap is used, the face of the printer from which paper istransported is facing away from the user’s body. The standardconfiguration must always be used when the printer is bodyworn.The printer with this radio option has been SAR tested. Themaximum SAR value measured was 1.1W/kg averaged over 1gram.European Regulatory Information for this RadioAUS B DK FINFDGRIREILUX NL PESUKNote: -Member states in the EU with restrictive use for this device arecrossed out!This device is also authorized for use in all EFTA member states (CH, ICE,LI, NOR)Important Notice:This device is a portable RF printer intended for commercial and industrialuse in all EU and EFTA member states except in France where restrictiveuse applies.Please refer to the regulatory information pages in the user manual forfurther details.Europe EU Declaration of ConformityThis device complies with the essential requirements of the R&TTEDirective 1999/5/EC. The following test methods have been applied inorder to prove presumption of compliance with the R&TTEDirective 1999/5/EC:•EN 300 328-2 V1.2.1 (2001-12)- Technical requirements for spread-spectrum radio equipment•EN 301 489-17 V1.1.1 (2000-09)- EMC requirements for spread-spec-trum radio equipmentIn France there are restrictions in the use of this device. A restrictedfrequency band exists in France. When operating this device on Frenchterritory you may only use channels 10 and 11 (2457 and 2463 MHz). It isnot allowed to operate this device at any other frequency supported by thedevice. For more information see http://www.anfr.fr/
QL 420 User’s Guide 27Wireless Local Area Network (WLAN) Module UsingPCMCIA RadioThe following section only applies when the PCMCIA WLAN module (FCC ID: I28-QL420352) is installed in the QL 420 printer (note that only one of the radio options canbe installed in the printer at one time). The FCC ID number label is on the front of themodule and can be read with the module installed. WARNING: Use of the QL 420 with the radio module markedwith FCC ID: I28-QL420352 meets the FCC requirements forradio frequency (RF) radiation exposure in the standard bodyworn configuration with no minimum separation. In thisconfiguration, which applies whether the belt clip or shoulderstrap is used, the face of the printer from which paper istransported is facing away from the user’s body. The standardconfiguration must always be used when the printer is bodyworn. This configuration maintains the required 1 cm separationdistance.The printer with this radio option has been SAR tested. Themaximum SAR value measured was 1.04. W/kg averaged over1 gram.European Regulatory Information for this RadioAUS B DK FINFDGRIREILUX NL PESUKNote: -Member states in the EU with restrictive use for this device arecrossed out!This device is also authorized for use in all EFTA member states (CH,ICE, LI, NOR)Important Notice:This device is a portable RF printer intended for com-mercial and industrial use in all EU and EFTA memberstates except in France where restrictive use applies.Please refer to the regulatory information pages in theuser manual for further details.Europe EU Declaration of ConformityThis device complies with the essential requirements of the R&TTEDirective 1999/5/EC. The following test methods have been applied inorder to prove presumption of compliance with the R&TTE Directive 1999/5/EC:• EN 300 328-2 V1.2.1 (2001-12)- Technical requirements for spread-spectrum radio equipment• EN 301 489-17 V1.1.1 (2000-09)- EMC requirements for spread-spectrum radio equipmentIn France there are restrictions in the use of this device. A restrictedfrequency band exists in France. When operating this device on Frenchterritory you may only use channels 10 and 11 (2457 and 2463 MHz). It iscontinued on next page 0336
28 QL 420 User’s GuidePRELIMINARY SPECIFICATIONSnot allowed to operate this device at any other frequency supported by thedevice. For more information see http://www.anfr.fr/WLAN OverviewQL 420 Printers can be equipped with a radio in the standardPCMCIA footprint using the industry standard 802.11 or 802.11bprotocol. These printers will have the FCC I.D. number of the ra-dio on the product label. They allow wireless communication asa node within a local area network, (LAN) and its wireless capa-bilities allow communications from any point within the LAN’s pe-rimeter. Methods of establishing communications to the QL 420will vary with each LAN application.QL 420 Network Printers printers with the PCMCIA module canbe identified by the text “Network Printer” and FCC ID numberI28-QL420352 on the front of the unit.Methods of establishing communications to the QL 420 willvary with each LAN application. General information on estab-lishing WLAN communications can be found in the ProgrammersManual available on -line at:http://www.zebra.com/SS/manuals.htmMore information and LAN configuration utilities may also befound in Zebra’s Label Vista™ program (version 2.8 and later).Label Vista may be downloaded from the Zebra website at:http://www.zebra.com/SD/product_LabelVista.htm
QL 420 User’s Guide 29Setting Up the SoftwareThe QL 420 uses Zebra’s CPL Programming language whichwas designed for mobile printing applications. CPL is fully de-scribed in the Mobile Printing Systems Programming Manual,available on-line from Zebra’s website at:http://www.zebra.com/SS/manuals.htm.You can also use Label Vista™, Zebra’s Windows™ based la-bel creation program which uses a graphical interface to createand edit labels in the CPL language. Label Vista is available ei-ther on-line at Zebra’s website, or on the Zebra accessories CD(part number 46984).The QL 420 with its optional memory upgrade can support aninterpreter for ZPL II®, the programming language used by Zebradesktop printers. To use ZPL II, refer to the ZPL II ProgrammingGuide. If you choose to use a third party label preparation sys-tem, follow the installation instructions included in the package.
30 QL 420 User’s GuideUsing the AccessoriesBelt ClipRefer to Figure 14.The QL 420is equipped with a belt clip. Touse: hook the clip over your belt,and ensure that the clip is se-curely attached to the belt. Thebelt clip will pivot to allow you tomove freely while wearing theprinter.Adjustable ShoulderStrapRefer to Figure 15. Ifyour printer is equippedfor the shoulder strap op-tion: snap each end ofthe shoulder strap intothe “D” rings in the top ofthe printer. Slide thebuckle away from or to-wards the printer until youachieve the desiredlength.FIGURE 15: OPTIONAL SHOULDER STRAPHold BucklePull Strap hereto lengthenPull Strap hereto shortenSnap in to “D”rings on printerClip printer tobeltPrinter canpivot freelyFIGURE 14: THE QL 420 BELT CLIP
QL 420 User’s Guide 31Preventive MaintenanceExtending Battery Life•Never expose the battery to direct sunlight or tempera-tures over 104° F (40° C).•Always use a Zebra charger designed specifically for Li-thium-Ion batteries. Use of any other kind of charger maydamage the battery.•Choose the media that is easiest to “burn.” An authorizedZebra re-seller can help you determine the optimum me-dia for your application.•If you print the same text or graphic on every label, con-sider using a pre-printed label.•Choose the correct print darkness, and print speed foryour media.•Use software handshaking (XON/XOFF) whenever possi-ble.•Select Tear-Off mode whenever possible (Peel-Off modeuses more power).•If your printer has the optional LCD display, use the dis-play backlight only when necessary. Turn it off wheneverit is not needed.•Pull the battery out of the printer if the printer won’t beused for a day or more and you’re not performing a main-tenance charge.•Consider purchasing an extra battery.•Remember that any rechargeable battery will lose its abili-ty to maintain a charge over time. It can only be re-charged a finite number of times before it must be re-placed.continued on next page
32 QL 420 User’s GuideAfter every fiverolls of media(or more often,if needed)Use the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab toclean the print elements from end to end(the print elements are located in the thingray line on the printhead).Tear bar(Figure 16)Brush/air blow. Insure the Bar Sensor, GapSensor and Label Present Sensor windowsare free of dust.Clean thoroughly with the cleaning pen or70% isopropyl alcohol and a cotton swab.Units with linerless platens: Rotate mediarollers & clean bearing points only. Avoiduse of alcohol on the surface of themedia rollers!Printhead(Figure 16)Peel bar (Figure 16)Interior(Figure 16) Units with linerless platens:Clean inside surfaces of edge guides andmedia support rollers with the suppliedcleaning pen or 70% isopropyl alcohol on acotton swab. Area Method IntervalAs neededMedia Rollers(Figure 16)After every fiverolls of media(or more often,if needed)Cleaning CAUTION- Use only cleaning agents specified below. ZebraTechnologies Corporation will not be responsible for damagecaused by any other cleaning materials used on this printer.Clean the printer with either the cleaning pen supplied with theprinter or a cotton swab saturated with alcohol. WARNING: To avoid possible personal injury or damage tothe printer, never insert any pointed or sharp objects into theprinter.IPlatenRoller(Figure 16)Rotate the platen roller and clean itthoroughly with the cleaning pen or 70%isopropyl alcohol and a cotton swab.Units with linerless platens: Rotateplaten & clean bearing points only. Avoiduse of alcohol on the surface of linerlessplatens!ExteriorClean thoroughly with the cleaning pen or70% isopropyl alcohol and a cotton swab.Clean thoroughly with the cleaning pen or70% isopropyl alcohol and a cotton swab.Water-dampened clothAfter every fiverolls of media (ormore often, ifneeded)Linerless mediarequires morefrequent clean-ing.
QL 420 User’s Guide 33FIGURE 16: CLEANING THE QL 420PrintheadElementsPeeler Bar RollersPeeler BarPlaten surfaceAvoid using alcoholon linerless platensurfaceTear BarLabel PresenceSensorBar SensorGap SensorBearing PointsLinerless Platens onlyEdge Guides, Innersurfaces on bothsides.Units with linerlessplatens only.Media RollerMedia RollerAvoid usingalcohol onlinerlessmedia rollersurfacesBearing PointsLinerless Platens only
34 QL 420 User’s GuideTroubleshootingStandard Control PanelIf the printer is not functioning properly, refer to the chart belowto find the state of the two LEDs on the Control Panel. Then re-fer to the Troubleshooting topic referenced in the chart to resolvethe problem.Green LED Yellow LED Indication Ref. to TopicSteady Off Normal Operation, n/aand/or RF Link establishedOff Off Power Off 1Fast Blink Off No RF Link 6, 11Slow Blink Off Low Battery 3, 6, 7Steady Steady Out of media, or 9, 11Media Cover not closedSteady Fast Blink Normal RF activity 8Steady Fast Blink, No application 8Beeper SoundsOptional LCD Control PanelThe top of the display shows several icons which indicate vari-ous printer functions. Check the indicator status, then refer to theTroubleshooting topic referenced in the chart to resolve the prob-lem.Status Icon Condition Indication Ref. to TopicSteady RF Link established n/aOff No RF Link 6Flashing Low Battery 3, 6, 7Flashing Head latch not closed 9, 11Flashing Printer is receiving a file 8Flashing Out of media, 9, 11Blank Screen n/a No application 1,13
QL 420 User’s Guide 35Troubleshooting Topics1. No power•Check that battery is installed properly•Recharge or replace battery as necessary.2. Media does not feed:•Be sure print head is closed and latched.•Check spindle holding media for any binding.•If unit is equipped with label presence sensor:Insure most recently printed label is removed.Also insure label sensor is not blocked.3. Poor or faded print or flashing:•Clean print head.•Check battery and recharge or replace as necessary•Check quality of media.4. Partial/missing print:•Check media alignment•Clean print head.•Insure printhead is properly closed and latched.5. Garbled print:•Check baud rate.6. No print:•Check baud rate•Replace battery•Check cable to terminal•Establish RF Link (Wireless units only) or restore LANassociativity (QL 420N models only)•Invalid label format or command structure — put printer inCommunications Diagnostic (Hex Dump) Mode to diagnoseproblem.7. Reduced battery life•Check battery date code — if battery is one to two years old,short life may be due to normal aging.•Recondition battery.•Replace battery.8. Yellow error light or flashing:•No application or application corrupted: reload program.•If using wireless communications: flashing indicator is normalwhile data is being transmitted or received.continued on next page
36 QL 420 User’s GuideTroubleshooting TestsPrinting a Configuration LabelTo print out a listing of the printer’s current configuration followthese steps:9. Yellow error light always on, or flashing:•Check media is loaded and print head is closed andsecurely latched.10. Skips labels:•Check media for top of form sense mark or label gap.•Check that the maximum print field has not been exceededon label.•Insure bar/ or gap sensor is not blocked ormalfunctioning11. Communication Error:•Check media is loaded, head is closed and errorlight is off.•Check baud rate.•Replace cable to terminal.12. Label Jam:•Open head release latch and media cover.•Generously apply alcohol to printer in area ofjammed label.13. Blank LCD Screen (only for units with optional LCDcontrol panel)•No application loaded or application corrupted: reloadprogram.1. Turn the printer off. Load the media compartment withjournal media (media with no black bars printed on theback)2. Press and hold the Feed Button.3. Press and release the Power button and keep the Feedbutton pressed. When printing starts, release the Feedbutton.
QL 420 User’s Guide 37Unit Serial NumberApplication NumberEnd of First ReportPrint Head TestReport appears only onunits with wirelessoptions installed.Units with no wirelessoptions will print anempty line and resumeFIGURE 17: CONFIGURATION LABELSample Configuration Labelcontinued on next pageThis example has aBluetooth™ moduleinstalled. (refer topages 24-25 for moredetails.)
38 QL 420 User’s GuideFlash Memory SizeMaximum Label SizeFiles Loaded in PrinterMemory (will includePre-scaled or ScalableFonts)Amount of MemoryAvailableResident FontsPre-scaled font (.cpf)listed separatelyFIGURE 17A: CONFIGURATION LABELPeripherals installed:In this example theLCD display option isnot installed.Sample Configuration Label (continued)
QL 420 User’s Guide 39Communications DiagnosticsIf there’s a problem transferring data between the computerand the printer, try putting the printer in the Communications Di-agnostics Mode (also referred to as the “DUMP” mode). Theprinter will print the ASCII characters and their and their text rep-resentation (or the period ‘.’, if not a printable character) for anydata received from the host computerTo enter Communications Diagnostics Mode:1. Print a configuration label as described on pg. 37.2. At the end of 2nd diagnostics report, the printer will print:“Press FEED key to enter DUMP mode”.3. Press the FEED key. The printer will print: “EnteringDUMP mode”.Note: If the FEED key is not pressed within 3 seconds, the printer will print “DUMP modenot entered” and will resume normal operation.4. At this point, the printer is in DUMP mode and will print theASCII hex codes of any data sent to it, and their text rep-resentation (or “.” if not a printable character).Additionally, a file with a “.dmp” extension containing the ASCIIinformation will be created and stored in the printer’s memory. Itcan be viewed, “cloned” or deleted using the Label Vista applica-tion. (Refer the Label Vista documentation for more information.)To terminate the Communications Diagnostics Mode and returnthe printer to normal operations:1. Turn the printer OFF.2. Wait 5 seconds.3. Turn the printer ON.Calling the Help DeskIf the printer fails to print the configuration label, or you encoun-ter problems not covered in the Troubleshooting Guide, contactthe Help Desk. Help Desk addresses and phone numbers foryour area can be found in Appendix D of this manual. The HelpDesk will need the following information:•Model number/type (e.g. QL 420)•Unit serial number (Found on the large label on the backof the printer, also found in the configuration label printout.Refer to Figure 17)•Product Configuration Code (PCC) (15 digit number foundon the small label on the back of the unit)
40 QL 420 User’s GuideSpecificationsNOTE.- Printer specifications are subject to change without notice.Printing SpecificationsPrint Density 203 dots/inch (8 dots/mm)Print Width Up to 4.09“ (103.8 mm)Print Speed 3” per second (76.2 mm persecond)Print Head Life, 1,964,160” (50 Km) nominalcalculatedDistance from .571” (14.5 mm)Print Element 116 dotsto Top of FormMemory/Communications SpecificationsFlash Memory 1 MB flash (standard)SRAM Memory 1MB SRAM (standard)Standard RS-232 serial port (8 Pin circular DIN connector)Communications Configurable Baud rate (from 9600 to 57.6 Kbps),parity and data bits.Software (X-ON/X-OFF) or hardware (DTR/STR)communication handshake protocols.Infrared wireless link (meets IrDA 1.1 communicationsspecifications) 2,400 to 115,200 Baud rate*Optional Wireless Bluetooth compatible 2.4 GHz SRRF linkCommunicationsOptional wireless LAN capabilities comply with 802.11and 802.11b protocols** The IR and WLAN options have not been released at time of printing.
QL 420 User’s Guide 41Label SpecificationsLabel/Tag Width 2" to 4.1" (50.8 mm to 104.1 mm)Max. Label/ 20" (508 mm) with standard memoryTag LengthInter-label Gap. .08" to .16" (.12" preferred)2 mm to 4 mm (3 mm preferred)Label Thickness .0025” to .0065” (.064 mm to .165 mm)Tag Thickness .0060” (.152 mm) maximumLabel Roll Size:Max. Diameter 2.625" (66.7 mm) O.D.Inner Core .75" (19 mm) minimum; 1.38” (35.05 mm) minimumDiameter for linerless mediaUse Zebra-brand direct thermal media that is outsidewound. Media may be reflective (black mark) sensingor transmissive (gap) sensing, die-cut, continuous,fanfold or linerless.For die-cut labels, use only full auto dies.The reflective media black marks should extend pastthe centerline of the roll.Black Mark Dimensions:Media Requirements Minimum mark width: 0.5” (12.7mm) perpendicular toedge of media, centered within the width of the roll.Mark length: 0.094” (2.4 mm) parallel to edge ofmediaFont/Bar Code SpecificationsFive resident scalable and rotatable fontsavailable from 12-48 pt.Fonts Available Downloadable pre-scaled fonts via Label Vista™softwareOptional international character setsCodabarUCC/EAN 128Code 391D Bar Codes Available Code 93EAN 8/JAN 8, 2 and 5 digit extensionsEAN 13/JAN 13, 2 and 5 digit extensionslnterleaved 2 of 5MSI/PlesseyFIM/POSTNETUPC-A, 2 and 5 digit extensionsUPC E, 2 and 5 digit extensions2D Bar Codes Available MaxiCodePDF 417Rotation Angles 0°, 90°, 180°, and 270°
42 QL 420 User’s GuidePhysical/Environmental/Electrical SpecificationsWeightw/ battery, 2.0 lbs. (.9 kg. )excluding media& wireless optons.TemperatureOperating 5° to 122° F (-15° to 50° C)Storage -13° to 158° F (-25° to 70° C) RangeRelative HumidityOperation 10% to 80% (non-condensing)Storage 10% to 90% (non-condensing)Electrical Battery: 7.4V (nominal) Lithium-IonChargers: External single battery charger Model LI72,120-230 VAC depending on model selected.External 4-bay charger Model UCLI72-4, 120 VACFIGURE 18 OVERALL DIMENSIONS3.0”[76.2 mm] 3.5”[89 mm]7.8”[198.0 mm]6.1”[154.9mm]8.2 “[208 mm]
QL 420 User’s Guide 43Communications PortSignalPin# Name Type Description1RXD input Receive Data2TXD output Transmit Data3CTS input Clear To Send from host4RTS output Request To Sendset high when printeris ready to accept command/data5GND Ground6NC No Connect7DSR input Data Set Readylow to high transition turnsprinter on, high to lowtransition turns printer off(if enabled)8DTR output Data Terminal Readyset high when printer is on(set to battery voltage for“S” versions)87642153FIGURE 19 COMMUNICATIONS PORT(8 pin Circular DIN)continued on next page
44 QL 420 User’s GuideAccessories•Adjustable shoulder strap•Protective soft case•Extra battery packs•120-230 VAC battery charger•Quad Charger•Desk Mount•Vehicular Mount w/ external fanfold media storage•DC-DC run/charge units (input ranges from 12 to 60 VDC)•AC run/charge unit (110 to 240 VAC input)•Data cablesFor details, call your authorized Zebra re-seller.
Appendices
QL Series User’s Guide Appendices 47Appendix AInterface CablesPin 1Pin 9DB-9 PinFemale Plug(to P.C.)8 PinMale Plug(to printer)(TXD)(RXD)(RTS)(CTS)(GND)(DTR)(DSR)Shield(RXD)(TXD)(CTS)(RTS)(GND)(DSR)(DTR)Shield3278546123457814673582PC Signals Printer SignalsPart Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC CableThis part is also available as a coiled cable under Part NumberBL15063-1.For Use With a Personal Computer
48 QL Series User’s Guide AppendicesAppendix AINTERFACE CABLESCable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesCOMPSEEApex II, III BL12093-3 8’ Coiled MOD 10 8 Pin DINCOMPAQ (IPAQ )H3100, H3600, H3700 BL16386-1 4’ straight Foxconn 12 pin 8 Pin DINH3800 BL16470-1 4’ straight Foxconn 22 pin 8 Pin DINHANDHELD PRODUCTS7500 BL11757-000 6’/Straight 9 Pin DB 8 Pin DINLXEMX1,MX3 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN1380,1390,1590 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN2325 BL12093-1 8’/Coiled RJ45 8 Pin DIN Power On/Off (+5V)NORAND/INTERMECRT1100/1700 Series BL11537-1 8’ /Coiled 6 Pin MinDIN 8 Pin DIN Over-moldedBL11537-2 12’/Coiled 6 Pin MiniDIN 8 Pin DIN Over-moldedBL13309-1 8’ /Coiled 6 Pin Mini DIN 8Pin DIN Auto ON/OFFRT1700 Series BL12804-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN -LockingBL13298-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN Over-molded Auto ON/OFFRT5900 Series BL12803-1 8’ /Coiled 15 Pin D-Sub 8 Pin DIN6400 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN242X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/optical link adapter Intermec# 064021243X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN no auto powerBL11537-1 8’/coiled 6 pin Mini DIN 8 pin DINBL11537-2 12’/coiled 6 pin Mini DIN 8 pin DIN502X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ intermed serial adapter6110 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ serial pod6640,665x, BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN248x BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN COM15055 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN Auto Power (DTR)
QL Series User’s Guide Appendices 49SYMBOL/TELXONFMT 1000, 3000 BL11757-000 6’ /Straight 9 Pin DB Fem. 8 Pin DIN Auto Power (DTR)PDT3300 Series BL11391-000 8’ /Coiled DB25 male 8 Pin DIN Auto Power (DTR)BL12093-2 8’ coiled MOD 10 8 Pin DIN Auto Power (+5V)PDT3100, 3200, 3500 BL12093-1 8’ /Coiled MOD 10 8 Pin DIN Auto Power(+5V)6100 BL10293-2 8’ /Coiled MOD 10 8 Pin DIN Auto Power(DTR)SPT1700, 1800 BL15483-1 9’ /Coiled Clip-on 8 Pin DINBL15483-3 9’ /Coiled Clip-on 8 Pin DIN Auto Power Pin 1 (+5 V)PPT2700, 2800 BL15482-1 9’ /Coiled Cradle 8 Pin DIN Power On/Off (DTR Line)PDT3800, 6800 CC11371-3 6’ /Coiled PIM LPT 8 Pin DINCC11371-14 6’ / Coiled PIM COM 8 Pin DINCC11371-15 6’ / Coiled PIM COM 8 Pin DIN Auto Power (DTR)LRT/LDT3800 CC11371-14 6’ / Coiled PIM LPT 8 Pin DIN “S” Printers Only& 6800 SeriesLRT/LDT3800 CC11371-15 6’ / Coiled PIM Optical 8 Pin DIN “S” Printers Only& 6800 SeriesPTC960X BL11122-1 8’ /Coiled MOD 8 8 Pin DIN Auto Power (DTR)PTC960L, 960SL CC17711-1 n/a Micro DB-15 Adapter for BL11122-1960RL, 960M, 1134 CP74005 8’/Coiled Micro DB-15 8 Pin DIN BL11122-1 & CC13711-1 (Kit)2134, 2234PTC 510, 610, 710 CL11314-000 8’ /Coiled DB25F 8 Pin DIN Auto Power (DTR)860, 912PTC 860IM, 870IM BL13237-1 6’ /Straight Fischer-11 8 Pin DIN Auto Power (DTR)PTC1124, 2124 BL11757-1 6’/Straight DB-9M 8 Pin DIN uses serial podPTC1184 CL12628-1 8’/ Coiled Mini DIN-8F 8 Pin DINPTC1194 BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)VRC 3900 CL11314-000 8’/Coiled DB-25F 8 Pin DIN Auto Power (DTR)VRC4000,5000 BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto Power (DTR)VRC 69XX BL16014-1 10’/Straight Fischer-16 8 Pin DINCable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesAppendix AINTERFACE CABLES (continued)
50 QL Series User’s Guide AppendicesAppendix AINTERFACE CABLES (continued)Cable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesTEKLOGIC7025 BL13285-1 8’/Coiled DB-15M 8 Pin DIN7030 BL13285-2 8’/Coiled Honda-36M 8 Pin DIN Auto Power (7.5V)7035 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (7.5V)8255, 8260 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (12V)8510 BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)UNITECHPT-500, 700, BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)805, 815
QL Series User’s Guide Appendices 51Appendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it is rec-ommended that the printer be cleaned as prescribed in the main-tenance section. The following items are available for thispurpose:•Cleaning Pen (10 pack), Reorder No. AN11209-1•Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reor-der No. AT702-1Appendix BMedia SuppliesTo insure maximum printer life and consistent print quality andperformance for your individual application, it is recommendedthat only media produced by Zebra be used. Advantages in-clude:•Consistent quality and reliability of media products.•Large range of stocked and standard formats.•In-house custom format design service.•Large production capacity which services the needs ofmany large and small media consumers including majorretail chains world wide.•Media products that meet or exceed industry standards.For more information call Zebra Technologies Corporation at+1.866.230.9495 (U.S., Canada and Mexico) and ask to speak toa Media Sales Representative.
52 QL Series User’s Guide AppendicesAppendix DProduct SupportWhen calling with a specific problem regarding your printer,please have the following information on hand:•Model number/type (e.g. QL 320)•Unit serial number (Found on thelarge label on the back of the print-er)•Product Configuration Code (PCC)(15 digit numberfound on the smalllabel on the back ofthe unit)Contact the Help Desk at:Zebra Technologies Corporation30 Plan WayWarwick, Rhode Island 02886-1012 USATelephone: +1 401.739.5800Fax: +1 401.732.7808e-mail: risupport@zebra.comIn Europe:Zebra Technologies Europe, LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, United KingdomTelephone: +44 1494 768298Fax: +44 1494 768210e-mail: tseurope@zebra.comAsk for Customer SupportConfigurationLabelSerial NumberLabelQL 320 SHOWN
QL 420 User’s Guide Index 53IndexAAccessories 44BBattery, charging 9while printing 9Battery, installing 9Battery life, tips 31Belt clip 30Bluetooth Device Address (BDA).SeeCommunications: wireless viaBluetooth™CCharger, batteryLI 72 (single charger) 9quad charger charging times 10quad charger indicators 10UCLI72-4 Quad Charger 10Cleaningedge guides 32Exterior 32Interior 32Linerless platen roller 32Peel bar 32Platen roller 32Printhead 32Sensors 32Tear bar 32CommunicationsConnector signals 43infrared (IR) 23SRRFBluetooth™ 25with a cable 22Communications diagnostics 39Configuration label 36sample printout 37, 38DDamage, shipping 7Declaration of ConformityEU countries 27HHelp Desk, contacting 39LLabel Vista 20, 28, 29use in troubleshooting 39LAN.See Wireless communication:Local Area NetworkMManualCPL Programming 7, 28, 29ZPL II Programming 7, 29Media, loading 12fan-fold media 14media spacer, use of 14peel-off mode 15tear-off mode 15OOperator Controls 16LCD Keypad 18functions displayed 20Standard Keypad 16error indicator 17power-on indicator 16Ppiconet.See Communications: wirelessvia Bluetooth™Platenlinerless 32Programming languageCPL 7ZPL II 29interpreter for 7QQuickLink™ module 16, 17RRegulatory InformationBluetooth radio 24CF WLAN radio 26PCMCIA WLAN radio 27SSafetyplacement of charger 11while charging batterys 11Shoulder Strap, adjusting 30Software 29SpecificationsFont/bar Code 41Label 41Memory/communications 40Physical 42printing 40TTroubleshootingentering Communications DiagnosticsMode 39terminating Communications Diagnos-tics Mode 39LCD Control Panel 34Standard control panel indicators 34Troubleshooting tests 36printing a configuration label 21Troubleshooting Topics 35WWireless communicationBluetooth™ 24Infrared (IrDA) 23Local Area Network 16Local Area Network using CF Radio 26Local Area Network using PCMCIARadio 27
D275,286D347,021D389,178D430,199D433,7023,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1564,673,8054,736,0954,758,7174,816,6604,845,3504,896,0264,897,5324,923,2814,933,5384,992,7175,015,8335,017,7655,021,6415,029,1835,047,6175,103,4615,113,4455,140,1445,132,7095,142,5505,149,9505,157,6875,168,1485,168,1495,180,9045,229,5915,230,0885,235,1675,243,6555,247,1625,250,7915,250,7925,262,6275,267,8005,280,1635,280,1645,280,4985,304,7865,304,7885,321,2465,335,1705,364,1335,367,1515,372,4395,373,1485,378,8825,396,0535,396,0555,399,8465,408,0815,410,1395,410,1405,412,1985,415,4825,418,8125,420,4115,436,4405,444,2315,449,8915,449,8935,468,9495,479,0005,479,0025,479,4415,486,0575,503,4835,504,3225,528,6215,532,4695,543,6105,545,8895,552,5925,570,1235,578,8105,589,6805,612,5315,642,6665,657,0665,768,9915,790,1625,791,7965,806,9935,813,3435,816,7185,820,2795,848,8485,860,7535,872,5855,874,9805,909,2335,976,7205,978,0045,995,1285,997,1936,004,0536,010,2576,020,9066,034,7086,036,3836,057,8706,068,4156,070,8056,095,7046,109,8016,123,4716,147,7676,151,0376,201,255 B16,231,253 B16,261,0096,261,0136,267,5216,270,072 B16,285,845 B16,292,5956,296,0326,364,5506,379,058 B16,409,401 B16,411,397 B16,428,227 B2This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwidePatent Information

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