Zebra Technologies QL420352 Portable Printer User Manual CERTIFICATE OF COMPLIANCE

Zebra Technologies Corporation Portable Printer CERTIFICATE OF COMPLIANCE

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QL420352 User Manual HTML Version

Users Manual

Rhein Tech Laboratories Client: Zebra Technologies

360 Herndon Parkway FCC: Part 15.247

Suite 1400 Industry Canada: RSS-210

FCC ID: I28-QL420352 Herndon, VA 20170

http://www.rheintech.com M/N: QL420

Page 52 of 70

APPENDIX I: MANUAL

Please see the following pages.

UMAN-QL4 Rev.B March, 2003

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation. It is intended

solely for the information and use of parties operating and maintaining the equipment described

herein. Such proprietary information may not be used, reproduced, or disclosed to any other

parties for any other purpose without the expressed written permission of Zebra Technologies

Corporation.

Product Improvements

Since continuous product improvement is a policy of Zebra Technologies Corporation, all speci-

fications and signs are subject to change without notice.

FCC Compliance Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of FCC Rules. These limits are designed to provided reasonable

protection against harmful interference when the equipment is operated in a commercial envi-

ronment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause harm-

ful interference in which case the user will be required to correct the interference at his own ex-

pense.

WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure require-

ments this device shall be used in accordance with the operating conditions and instructions

listed in this manual. Note that there are several radio options available with this printer. Addi-

tional regulatory information is contained in later sections devoted to each radio individually.

NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables

must be used with the unit to insure compliance.

Changes or modifications to this unit not expressly approved by Zebra Technologies Corpora-

tion could void the user’s authority to operate this equipment.

Canadian Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.

"IC:" before the equipment certification number signifies that the Industry Canada technical

specifications were met. It does not guarantee that the certified product will operate to the us-

er's satisfaction.

Agency Approvals and Regulatory Information

• Built to UL and CSA standards

• Canadian STD RSS-210

• EN55022:1998 Class B European Electromagnetic Radiation Standard

• EN55022:1998 European Immunity Standard

• EN60950: 2000 Safety Standard

• NOM/NYCE (Mexico)

• C-Tick (Australia)

Liability Disclaimer

Inasmuch as every effort has been made to supply accurate information in this manual, Zebra

Technologies Corporation is not liable for any erroneous information or omissions. Zebra Tech-

nologies Corporation reserves the right to correct any such errors and disclaims liability result-

ing therefrom.

No Liability for Consequential Damage

In no event shall Zebra Technologies Corporation or anyone else involved in the creation, pro-

duction, or delivery of the accompanying product (including hardware and software) be liable for

any damages whatsoever (including, without limitation, damages for loss of business profits,

business interruption, loss of business information, or other pecuniary loss) arising out of the

use of or the results of use of or inability to use such product, even if Zebra Technologies Cor-

poration has been advised of the possibility of such damages. Because some states do not al-

low the exclusion of liability for consequential or incidental damages, the above limitation may

not apply to you.

Copyrights

The copyrights in this manual and the system described therein are owned by Zebra Technolo-

gies Corporation. All rights are reserved. Unauthorized reproduction of this manual or the soft-

ware in any of the system modules may result in imprisonment of up to one year and fines of up

to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

All products and brand names are trademarks of their respective companies. All rights re-

Mobile Printer

User’s Guide

iv QL 420 User’s Guide

Contents

Introduction ............................................7

Unpacking and Inspection .............................................. 7

Reporting Damage .......................................................... 7

Getting Ready to Print.............................9

Battery............................................................................. 9

Installing the Battery ........................................................ 9

Charging the Battery........................................................ 9

Loading the Media ........................................................ 12

Installing the Media........................................................ 12

Operator Controls ......................................................... 16

Standard Keypad ........................................................... 16

LCD Control Panel......................................................... 18

Verify the Printer Is Working ......................................... 21

Printing a Configuration Label ....................................... 21

Connecting the Printer .................................................. 21

Cable Communications ................................................. 22

IR Communications ....................................................... 23

Wireless Communications with Bluetooth™ ................. 24

Wireless Local Area Network Module (CF Radio) ........... 26

Wireless Local Area Network Module (PCMCIA Radio) .. 27

Setting Up the Software ................................................ 29

Using the Accessories .................................................. 30

Belt Clip ......................................................................... 30

Adjustable Shoulder Strap............................................. 30

Preventive Maintenance........................31

Extending Battery Life................................................... 31

Cleaning ........................................................................ 32

Troubleshooting....................................34

Standard Control Panel ................................................ 34

Optional LCD Control Panel ......................................... 34

Troubleshooting Topics ................................................. 35

Troubleshooting Tests ................................................... 36

Printing a Configuration Label ....................................... 36

Sample Configuration Label .......................................... 37

Communications Diagnostics ........................................ 39

Calling the Help Desk .................................................... 39

Specifications .......................................40

Printing Specifications .................................................. 40

Memory/Communications Specifications...................... 40

QL 420 User’s Guide v

Label Specifications ...................................................... 41

Font/Bar Code Specifications ....................................... 41

Physical/Environmental/Electrical Specifications ......... 42

Communications Port ................................................... 43

Accessories................................................................... 44

Appendix A...........................................47

Interface Cables

Appendix B...........................................51

Media Supplies

Appendix C ..........................................51

Maintenance Supplies

Appendix D ...........................................52

Product Support

Index .................................................... 53

Patent Information............................... 55

6QL 420 User’s Guide

1Platen Roller

2. Bar Sensor

3. Media Rollers

4. Rear Media Slot

5. Media Support

6. “EZ-Peel” Peeler

7. Latch

8. Latch Release Button

9. “D” Rings

10. Control Panel

11. QuickLink™ Module

12. Print Head

13. Media Support Disks

14. Media Cover

15. Communications Port

16. Belt Clip

17. Battery

18. Battery Charging

Receptacle

FIGURE 1: QL 420 OVERVIEW

QL 420 User’s Guide 7

Introduction

Thank you for choosing our Zebra QL 420 Mobile Printer. This

rugged printer is sure to become a productive and efficient addi-

tion to your workplace thanks to its innovative design. Because

it’s made by Zebra Technologies Corporation, you’re assured of

world-class support for all of your bar code printers, software,

and supplies.

• This user’s guide gives you all the information you’ll need

to operate the QL 420 printer.

• The QL 420 uses the CPL programming language. To cre-

ate and print labels using the CPL language, refer to the

Mobile Printer Programming Guide (available on our web-

site at:

http://www.zebra.com/SS/manuals.htm)

and our

Label Vista™ label creation program.

• The QL 420 has an optional interpreter for the ZPL II® Pro-

gramming Language which interprets commands up to X.8

firmware. The printer must be equipped with the optional

memory upgrade and appropriate application in order to

use this function. A ZPL II Program Guide (part #46530L)

can be used as reference for the ZPL II label design pro-

gramming language. If either manual was not ordered

with the printer, simply call your re-seller or Zebra Technol-

ogies Corporation or visit the Zebra web site.

Unpacking and Inspection

Inspect the printer for possible shipping damage:

• Check all exterior surfaces for damage.

• Open the media cover (refer to “Loading the Media” in the

Getting Ready to Print section) and inspect the media

compartment for damage.

In case shipping is required, save the carton and all packing

material.

Reporting Damage

If you discover shipping damage:

• Immediately notify and file a damage report with the ship-

ping company. Zebra Technologies Corporation is not re-

sponsible for any damage incurred during shipment of the

printer and will not cover the repair of this damage under

its warranty policy.

• Keep the carton and all packing material for inspection.

• Notify your authorized Zebra re-seller.

8QL 420 User’s Guide

Battery

Belt Clip

Charger Jack

LI72 Charger

FIGURE 3: SINGLE CHARGER

Charger Jack

FIGURE 2: INSTALLING THE BATTERY

QL 420 User’s Guide 9

Getting Ready to Print

Battery

Installing the Battery

NOTE: Batteries are shipped uncharged. Remove

protective shrink-wrap and labels from new battery packs prior

to use.

1. Rotate the Belt Clip to allow access to the Battery com-

partment.

2. Insert the battery into the printer as shown in Figure 2,

3. Rock the Battery into the printer as shown until it locks in

place.

When the battery is first installed, the Control Panel indicators

may briefly turn on and then go off which indicates the battery is

not fully charged (see “Charging the Battery” below and “Opera-

tor Controls”).

Charging the Battery

If you are using the LI 72 single battery charger:

Refer to Figure 3. Your battery charger may look slightly differ-

ent from the ones illustrated.

1. Install the battery in the printer and plug the Charger into

the appropriate A.C. wall receptacle. Then insert the

charge cable into the battery charger jack.

2. The charger LED will indicate the status of the charger as

follows:

• A steady light indicates the battery is undergoing a fast

charge.

•A slow blinking light indicates the charger is in trickle

mode. The battery is ready for use.

•A rapidly blinking light indicates a problem with the battery.

The battery may have an internal short, or its charge mon-

itoring circuitry may be malfunctioning. The battery should

not be used any further.

•Battery Packs may be charged either when installed in the

printer or when removed.

Do not attempt to charge batteries with the LI 72 while

printing. Attempting to print while charging can result in

improperly charged batteries.

continued on next page

10 QL 420 User’s Guide

If you are using the Quad Charger:

The UCLI72-4 Quad Charger is designed to charge up to four

QL 420 battery packs simultaneously. Batteries must be re-

moved from the printer to be charged in the Quad Charger.

1. Ensure that the charger has been installed properly per the

Quad Charger instruction manual. Ensure that the power indica-

tor on the front panel is on.

2. Remove any protective shrink-wrap and labels from all bat-

tery packs prior to use. Plug a battery pack into any one of the

four charging bays as shown in Figure 4, noting the orientation of

the battery pack. Slide the battery pack into the charging bay un-

til it stops. Then rock the battery pack back until it snaps into

place. The amber indicator directly under the battery being

charged will turn on if the battery is properly inserted.

The indicators under the battery will allow you to monitor the

charging process per the table below:

Amber Green Battery Status

On Off Charging

On Flashing 80% charged (O.K. to use)

Off On Completely Charged

Flashing Off Fault

Note: A fault condition is caused by a problem with the

battery. The charger may indicate a fault because the battery

is too hot or cold to charge reliably. Try to charge the battery

again when it returns to the room’s ambient temperature. If the

Amber indicator starts flashing on the second attempt, the

battery should be discarded.

Quad Charger Cycle Times for QL 420 Batteries:

Battery 80% Charged 2.5 Hrs.

Battery Fully Charged 5 hrs.

These times are for completely discharged batteries.

Battery packs which are only partially discharged will

take less time to reach their charged state. Batteries

which have reached 80% of their charge capacity may

be used, however, it is recommended that you allow the

batteries to reach a full charge to maintain maximum bat-

tery life.

QL 420 User’s Guide 11

Fault

Fast Charge

Fault

Fast Charge

Fault

Fast Charge

Ready

Power

Full Charge

Ready

Full Charge

Ready

Full Charge

Fault

Fast Charge

Ready

The UCLI72-4 Quad Charger has a safety feature which

stops charging a battery after six hours regardless of its

charge state.

Battery Safety

Avoid accidental short circuiting of any battery. Allowing

battery terminals to contact conductive material will create a

short circuit which could cause burns and other injuries or could

start a fire.

Use of any charger not approved specifically by Zebra for use

with its batteries could cause damage to the battery pack or

the printer and will void the warranty.

Charger Safety

Use care in locating the Quad Charger. Do not place it in

locations where liquids or metallic objects may be dropped

into the charging bays. Do not block the ventilating slots on the

top and bottom covers. Insure that the Charger is plugged into

a power source which won’t accidently be turned off if you will

be charging batteries overnight.

Charger Bay

Amber

Indicator

1. Slide Battery

Pack into

Charger bay

2. Rock

Battery

Pack into

place

Green indicator

Power

indicator

FIGURE 4: QUAD CHARGER

Power Supply

12 QL 420 User’s Guide

Loading the Media

You can operate this printer in one of two different modes:

Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each

label (or a strip of labels) after it is printed. In Peel-Off mode, the

backing material is peeled away from the label as it is printed.

After you remove this label, the next one is printed.

Installing the Media

1. Open the printer: Refer to Figure 5.

•Press the latch release button on the side of the printer as

shown at “1” below. The latch assembly will flip open au-

tomatically

•Pull up on the latch assembly as shown at “2” to unlatch

the Media Cover.

•Rotate the media Cover back as shown at “3”, exposing

the media compartment and the adjustable media sup-

ports.

FIGURE 5: OPENING THE QL 420

Media Supports

Media

Compartment

QL 420 User’s Guide 13

continued on next page

2. Load the media:

Loading media from an internal supply. Refer to Figure 6.

•Pull the media supports apart, insert the roll of media be-

tween them, and let the media supports close. Insure that

the media pulls off the core in the direction shown in Fig-

ure 6. The supports will adjust themselves to the width of

the media, and the media should be able to spin freely on

the supports.

Media Roll

Note direction

media pulls off the

roll.

Pull Media Supports

apart.

FIGURE 6: INSTALLING MEDIA IN THE QL 420

14 QL 420 User’s Guide

2A. Load the media (continued):

Loading media from an external supply. Refer to Figure 7.

The QL 420 has a loading slot in the rear of the media com-

partment which allows you to use standard 4” (101.6 mm) wide

fan-fold media from an external supply. The external supply

must be designed such that it does not exert excessive drag as

media is fed through the printer, which could result in distorted

printing.

•Pull the media supports apart, insert a Media Spacer (Ze-

bra part number BA16625-1) between them, and let the

media supports close. Insert the media from the external

supply through the rear feed slot, between the media

guides and up through the media compartment as shown.

Make sure the side of the media you will be printing on

faces the print head.

FIGURE 7: INSTALLING MEDIA FROM AN EXTERNAL SUPPLY

Media Spacer

p/n BA16625-1

Feed media

through rear

feed slot

Surface of

media to be

printed must

face the print-

head

QL 420 User’s Guide 15

3. Close the Media Cover Refer to Figure 8.

•If you plan to use the printer in the tear-off mode, close the

media cover as shown at “2”, then rotate the latch assem-

bly as shown until it locks into place, as shown at “4”.

•If you plan to use the printer in the peel-off mode, peel a

few labels off of the media and pull it out of the printer as

shown at “1”. Close the media cover as shown at “2”. Ro-

tate the “EZ-Peel” peeler bar until it locks into place on the

latch, as shown at “3”, then rotate the Latch as shown until

it locks into place, as shown at “4”.

•Turn on the printer or press the Feed button if the printer

is already on.

The printer will advance the media to the next label, if

printing labels. If you are printing on journal media, the

printer will advance a short strip of media and will then be

ready for printing.

Media Cover

“EZ-Peel” Peeler Bar

Flip down if using

media in the peel-

off mode.

Latch Assembly

Pull Media out of

Printer

FIGURE 8: CLOSING THE QL 420

16 QL 420 User’s Guide

Operator Controls

The QL 420 will come with one of two possible control panels.

The standard control panel is detailed below and in Figure 9.

The optional control panel (Figure 10) features an LCD which

allows easy display and selection of many printer functions de-

tailed on following pages.

Standard Keypad

The standard keypad has three control buttons and two multi-

purpose indicators.

•The Power button turns the QL 420 on and off.

•The Feed button advances a length of media which is de-

termined by the type of media being used. Label media

will be advanced to the next gap or bar sense marker.

Journal (plain) media will be advanced a length deter-

mined by the printer’s software.

•The Function button is controlled by a printer’s specific ap-

plication to support such functions as:

Print a battery level report.

Print the Local Area Network (LAN) status

Print a Short Range Radio Frequency (SRRF) status

Print a media supply report

The green LED on the left side of the control panel indicates

the status of several printer features:

•A slowly blinking sequence indicates the printer’s battery

needs charging.

•Printers with a wireless QuickLink module installed: a

quickly blinking sequence indicates the printer has not es-

tablished a link to either a Local Area Network or a com-

patible wireless equipped terminal.

•Printers with a wireless QuickLink module installed: A

steadily lit indicator shows that the printer has established

a wireless link, either to the LAN or to a compatible termi-

nal.

A steadily lit green indicator on a non-wireless printer is a

power-on indicator.

The yellow LED on the right side of the control panel has two

indication conditions.

•A rapidly blinking yellow LED and a chime indicate that no

application has been loaded into the printer.

QL 420 User’s Guide 17

•Printers with a wireless QuickLink module installed: a rap-

idly blinking LED indicates normal data transmission.

•A steadily lit yellow LED indicates an error condition. This

can be caused by one of the following:

1. The media cover is not completely closed and latched.

2. The printer is out of media.

continued

FIGURE 9: STANDARD CONTROL PANEL

Green LED

Steady Light indicates power on

and/or established RF link.

Fast Blink indicates no RF link (on

RF equipped units only)

Slow Blink means low battery

Yellow LED

Steady Light indicates error

condition: out of media or

media cover not closed.

Fast Blink indicates RF activi-

ty (on RF equipped units

only)

Fast blink with beeper indi-

cates no application loaded

Power Button

Press to turn unit

on. Press again to

turn unit off

Feed Button

Press to advance the me-

dia one blank label or a

software determined length

of journal media.

Function Button

Specific functions are under

printer application control.

18 QL 420 User’s Guide

LCD Control Panel

The optional LCD control panel has buttons for the power on/

off and media feed functions just as in the standard control pan-

el. In addition, it has two keys which allow easy navigation and

selection of menu options affecting many printer functions.

The “Scroll” button allows scrolling through the various options

and settings. The “Select” button allows selection of the option

or function displayed on the screen.

FIGURE 10: OPTIONAL LCD CONTROL PANEL

Power Button

Press to turn unit on.

Press again to turn unit

off

Feed Button

Press to advance the

media one blank

label or a software

determined length of

journal media.

Scroll Button

Press to scroll

through the menu

choices on the

LCD.

Select Button

Press to select a

menu choice on

the LCD.

LCD

See LCD Functions Table for an

overview of menu options

Printer Status Icons

Indicates the status

of several printer

functions

QL 420 User’s Guide 19

The top of the screen has a row of status icons which indicate

the state of various printer functions:

Indicates that the printer is associated with a wireless Lo-

cal Area Network (LAN). This icon is functional only with

QL 420N network printers.

A flashing icon indicates low battery status. You

should suspend any printing operations and recharge or

replace the Battery Pack as soon as is convenient.

A flashing icon indicates that the media cover is open or

not properly latched.

A flashing icon indicates that a file is being download-

ed to the printer.

A flashing icon indicates that the printer does not detect

any media. This could indicate an out of media condition,

or improperly loaded media.

In addition to the status icons, the LCD control panel can dis-

play many of the printer’s settings and functions as text. Applica-

tions can be written to allow the user to view and /or modify

these settings using the scroll and select keys on the display.

Refer to the “LCD Functions Table” on the following page for the

full set of printer features that can be made available with the

LCD panel.

The LCD has a backlighting option which allows viewing of the

screen in a dark environment, or provides better contrast in a

very bright environment. Use of the display backlight will de-

crease the time the printer will run between charges. Refer to

the section “Extending Battery Life” for more information.

20 QL 420 User’s Guide

LCD Functions

Function Default setting Scroll & Select Options

Sensor Type Gap • Bar

•Gap

Baud Rate 19200 • 9600

•19200

•32400

Data Bits 8 • 7

•8

WLAN ID* Factory Set N/A

Value

Label Top 000 • Increase (+120 dots max.)

•Decrease (-120 dots max.)

Left Position 000 • Increase (+120 dots max.)

•Decrease (-120 dots max.)

LCD Contrast 0 • Increase

•Decrease

No-activity Timeout* 60 sec. • 60 sec.

•5 min.

•10 min.

•30 min

•Custom

Tear-off Position 00 • Increase (+120 dots max.)

•Decrease (-120 dots max.)

Media Type Label • Label

•Journal

Media Width Sensing† Off • On

•Off

•Display Width

LCD Backlight Off • On

•Off

•Momentary On w/

time delay

Factory Reset No • No

(Resets all to • Yes

factory set values)

* Some parameters, such as the WLAN ID number and non-standard no-activity

time out values can be set using a PC running Zebra’s Label Vista label creation

program and a data cable link to the printer.

† Media width sensing is an option. Display for this option may not be visible, or

selection options may change, depending on the printer’s application.

QL 420 User’s Guide 21

Verify the Printer Is Working

Before you connect the printer to your computer or portable

data terminal, make sure that the printer is in proper working or-

der. You can do this by printing a configuration label using the

“two key reset” method. If you can’t get this label to print, refer to

“Troubleshooting”.

Printing a Configuration Label

1. Turn the printer off. Load the media compartment with

journal media (media with no black bars printed on the

back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed

button pressed. When printing starts, release the Feed

button.

The unit will print a line of interlocking “x” characters to in-

sure all elements of the print head are working, print out the ver-

sion of software loaded in the printer and then print two reports.

The first report indicates model, ROM version, serial number,

baud rate, etc. The second report prints out more detailed in-

formation on the printer’s configuration and parameter settings.

If no second report appears, there is no application loaded. (See

the Troubleshooting Section for a sample print-out and a further

discission on how to use the configuration label as a diagnostic

tool.)

Connecting the Printer

The printer must establish communications with a host terminal

which sends the data to be printed. Communications occur in

four basic ways:

•By a cable between the printer and its host terminal

•Linking to a host terminal via Infrared (usually by means of

the industry standard IrDA protocol)*

•By means of a Bluetooth™ short range radio frequency

link.

•By means of a wireless LAN (Local Area Network) per

802.11b specifications†.

* The IR option has not been released at time of printing

† The802.11b WLAN option has not been released at time of printing

22 QL 420 User’s Guide

Cable Communications

CAUTION. The power should be turned off before

connecting or disconnecting the communications cable.

All QL 420 printers can communicate by cable; the specific ca-

ble supplied with your printer will vary with the host terminal. The

8- pin circular connector on your communications cable plugs

into the serial communications port on the side of the QL 420

printer, which is protected by a weather resistant flap. The con-

nector is keyed to assure correct alignment; do not try to force

the cable if it does not plug in. The other end of the cable must

be plugged into the host terminal as shown in Figure 11, or to a

serial port on a computer (Figure 12.) Communications between

the terminal and the printer are controlled by the applications

FIGURE 12: COMMUNICATIONS WITH A P.C.

Communications Cable to Terminal

Part number varies. Refer to Appendix A.

QL 420

Communications

Port FIGURE 11: CABLE COMMUNICATIONS

Serial Communications Cable to

Computer

Refer to Appendix A for part numbers.

QL 420 User’s Guide 23

PRELIMINARY SPECIFICATIONS

running on the terminal and the printer.

IR Communications

(This option not released at time of printing)

Printers equipped for infrared (IR) communications are identi-

fied by a small “IR” logo on the unit’s label. IR allows wireless

communications between the printer and the host terminal. IR

units can also communicate with a cable as detailed above, how-

ever, IR functions are disabled when the cable is plugged in. QL

420 units with the IR option can be configured to conform to the

standard IrDA communications protocol

Linking a Printer to an IrDA Host

IrDA compliant terminals will automatically initiate communica-

tions to the printer. First insure that there is a direct line of sight

between the printer and the terminal that will be sending data.

The IR window on the front of the QL 420 must face the corre-

sponding window on the terminal to properly send and receive

signals. An IrDA compliant terminal will seek out any linkable de-

vices and establish communications between them, even turning

the printer on if necessary.

FIGURE 13: IR COMMUNICATIONS

Area of IR Window

1M (39”)

24 QL 420 User’s Guide

Wireless Communications with Bluetooth™

The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2-E)

is installed in the QL 420 printer (note that only one of the radio options can be in-

stalled in the printer at one time).

“Bluetooth” is a worldwide standard for the exchange of data

between two devices via radio frequencies. Bluetooth radios are

relatively low powered to help prevent interference with other de-

vices running at similar radio frequencies. This limits the range

of a Bluetooth device to about 10 meters (about 32 feet).

Both the printer and the device it communicates with must fol-

low the Bluetooth standard.

Exposure to Radio Frequency Radiation

The radiated output power of this internal wireless radio is far

below the FCC radio frequency exposure limits. Nevertheless,

this Bluetooth radio must be used in such a manner that the

antenna is 2.5 cm or further from the human body.

The radio and antenna are mounted internally in this printer in

such a way that, when the printer is used in a standard

configuration (belt clip, soft case, shoulder strap), the 2.5 cm

distance from the users body will be met. Do not use the printer

in an unauthorized manner.

The internal wireless radio operates within guidelines found in

radio frequency safety standards and recommendations. The

level of energy emitted is far less than the electromagnetic

energy emitted by wireless devices such as mobile phones.

European Regulatory Information for this Radio

AUS B DK FIN

FDGRIRE

ILUX NL P

ESUK

Note: -Member states in the EU with restrictive use for this device are

crossed out!

This device is also authorized for use in all EFTA member states (CH, ICE,

LI, NOR)

Important Notice:

This device is a portable RF printer intended for commercial and industrial

use

in all EU and EFTA member states except in France where restrictive

use applies.

Please refer to the regulatory information pages in the user manual for

further details.

Europe EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE

Directive 1999/5/EC. The following test methods have been applied in

order to prove presumption of compliance with the R&TTE Directive 1999/

5/EC:

QL 420 User’s Guide 25

•EN 300 328-2 V1.2.1 (2001-12)- Technical requirements for

spread spectrum radio equipment

•EN 300 328-2 V1.1.1 (2000-09)- EMC requirements for spread-

spectrum radio equipment

In France there are restrictions in the use of this device. A restricted

frequency band exists in France. When operating this device on French

territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is

not allowed to operate this device at any other frequency supported by the

device. For more information see http://www.anfr.fr/

Bluetooth™ Networking Overview

In order to exchange data, two Bluetooth enabled devices

must establish a connection. Bluetooth software is always run-

ning in the background, ready to respond to connection requests.

One device (known as the

master

or the

client)

must request a

connection with another. The second device (the

slave

or the

server

) then accepts or rejects the connection. A Bluetooth en-

abled QL 420 will normally act as a slave, but in theory any Blue-

tooth device can be either a master or a slave. This miniature

network is sometimes referred to as a “piconet” and can consist

of several Bluetooth enabled devices.

Each Bluetooth QL 420 has a unique Bluetooth Device Address

(BDA) loaded into its Quick Link module when manufactured.

For the most part, communications using the Bluetooth protocol

are initiated and processed without any operator intervention,

much like the IrDA system described previously.

26 QL 420 User’s Guide

Wireless Local Area Network (WLAN) Module Using CF

Radio

The following section only applies when the CF (Compact Flash) WLAN module (With

FCC ID: I28MD-QL4137) is installed in the QL 420 printer (note that only one of the

radio options can be installed in the printer at one time). The FCC ID number label is

on the front of the module and can be read with the module installed.

WARNING: Use of the QL 420 with the radio module marked

“with FCC ID: I28MD-QL4137” meets the FCC requirements for

radio frequency (RF) radiation exposure in the standard body

worn configuration with no minimum separation. In this

configuration, which applies whether the belt clip or shoulder

strap is used, the face of the printer from which paper is

transported is facing away from the user’s body. The standard

configuration must always be used when the printer is body

worn.

The printer with this radio option has been SAR tested. The

maximum SAR value measured was 1.1W/kg averaged over 1

gram.

European Regulatory Information for this Radio

AUS B DK FIN

FDGRIRE

ILUX NL P

ESUK

Note: -Member states in the EU with restrictive use for this device are

crossed out!

This device is also authorized for use in all EFTA member states (CH, ICE,

LI, NOR)

Important Notice:

This device is a portable RF printer intended for commercial and industrial

use

in all EU and EFTA member states except in France where restrictive

use applies.

Please refer to the regulatory information pages in the user manual for

further details.

Europe EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE

Directive 1999/5/EC. The following test methods have been applied in

order to prove presumption of compliance with the R&TTE

Directive 1999/5/EC:

•EN 300 328-2 V1.2.1 (2001-12)- Technical requirements for spread-

spectrum radio equipment

•EN 301 489-17 V1.1.1 (2000-09)- EMC requirements for spread-

spec-trum radio equipment

In France there are restrictions in the use of this device. A restricted

frequency band exists in France. When operating this device on French

territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is

not allowed to operate this device at any other frequency supported by the

device. For more information see http://www.anfr.fr/

QL 420 User’s Guide 27

Wireless Local Area Network (WLAN) Module Using

PCMCIA Radio

The following section only applies when the PCMCIA WLAN module (FCC ID: I28-

QL420352) is installed in the QL 420 printer (note that only one of the radio options can

be installed in the printer at one time). The FCC ID number label is on the front of the

module and can be read with the module installed.

WARNING: Use of the QL 420 with the radio module marked

with FCC ID: I28-QL420352 meets the FCC requirements for

radio frequency (RF) radiation exposure in the standard body

worn configuration with no minimum separation. In this

configuration, which applies whether the belt clip or shoulder

strap is used, the face of the printer from which paper is

transported is facing away from the user’s body. The standard

configuration must always be used when the printer is body

worn. This configuration maintains the required 1 cm separation

distance.

The printer with this radio option has been SAR tested. The

maximum SAR value measured was 1.04. W/kg averaged over

1 gram.

European Regulatory Information for this Radio

AUS B DK FIN

FDGRIRE

ILUX NL P

ESUK

Note: -Member states in the EU with restrictive use for this device are

crossed out!

This device is also authorized for use in all EFTA member states (CH,

ICE, LI, NOR)

Important Notice:

This device is a portable RF printer intended for com-

mercial and industrial use

in all EU and EFTA member

states except in France where restrictive use applies.

Please refer to the regulatory information pages in the

user manual for further details.

Europe EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE

Directive 1999/5/EC. The following test methods have been applied in

order to prove presumption of compliance with the R&TTE Directive 1999/

5/EC:

• EN 300 328-2 V1.2.1 (2001-12)- Technical requirements for spread-

spectrum radio equipment

• EN 301 489-17 V1.1.1 (2000-09)- EMC requirements for spread-

spectrum radio equipment

In France there are restrictions in the use of this device. A restricted

frequency band exists in France. When operating this device on French

territory you may only use channels 10 and 11 (2457 and 2463 MHz). It is

continued on next page

0336

28 QL 420 User’s Guide

PRELIMINARY SPECIFICATIONS

not allowed to operate this device at any other frequency supported by the

device. For more information see http://www.anfr.fr/

WLAN Overview

QL 420 Printers can be equipped with a radio in the standard

PCMCIA footprint using the industry standard 802.11 or 802.11b

protocol. These printers will have the FCC I.D. number of the ra-

dio on the product label. They allow wireless communication as

a node within a local area network, (LAN) and its wireless capa-

bilities allow communications from any point within the LAN’s pe-

rimeter. Methods of establishing communications to the QL 420

will vary with each LAN application.

QL 420 Network Printers printers with the PCMCIA module can

be identified by the text “Network Printer” and FCC ID number

I28-QL420352

on the front of the unit.

Methods of establishing communications to the QL 420 will

vary with each LAN application. General information on estab-

lishing WLAN communications can be found in the Programmers

Manual available on -line at:

http://www.zebra.com/SS/manuals.htm

More information and LAN configuration utilities may also be

found in Zebra’s Label Vista™ program (version 2.8 and later).

Label Vista may be downloaded from the Zebra website at:

http://www.zebra.com/SD/product_LabelVista.htm

QL 420 User’s Guide 29

Setting Up the Software

The QL 420 uses Zebra’s CPL Programming language which

was designed for mobile printing applications. CPL is fully de-

scribed in the Mobile Printing Systems Programming Manual,

available on-line from Zebra’s website at:

http://www.zebra.com/SS/manuals.htm

You can also use Label Vista™, Zebra’s Windows™ based la-

bel creation program which uses a graphical interface to create

and edit labels in the CPL language. Label Vista is available ei-

ther on-line at Zebra’s website, or on the Zebra accessories CD

(part number 46984).

The QL 420 with its optional memory upgrade can support an

interpreter for ZPL II®, the programming language used by Zebra

desktop printers. To use ZPL II, refer to the ZPL II Programming

Guide. If you choose to use a third party label preparation sys-

tem, follow the installation instructions included in the package.

30 QL 420 User’s Guide

Using the Accessories

Belt Clip

Refer to Figure 14.The QL 420

is equipped with a belt clip. To

use: hook the clip over your belt,

and ensure that the clip is se-

curely attached to the belt. The

belt clip will pivot to allow you to

move freely while wearing the

printer.

Adjustable Shoulder

Strap

Refer to Figure 15. If

your printer is equipped

for the shoulder strap op-

tion: snap each end of

the shoulder strap into

the “D” rings in the top of

the printer. Slide the

buckle away from or to-

wards the printer until you

achieve the desired

length.

FIGURE 15: OPTIONAL SHOULDER STRAP

Hold Buckle

Pull Strap here

to lengthen

Pull Strap here

to shorten

Snap in to “D”

rings on printer

Clip printer to

belt

Printer can

pivot freely

FIGURE 14: THE QL 420 BELT CLIP

QL 420 User’s Guide 31

Preventive Maintenance

Extending Battery Life

•Never expose the battery to direct sunlight or tempera-

tures over 104° F (40° C).

•Always use a Zebra charger designed specifically for Li-

thium-Ion batteries. Use of any other kind of charger may

damage the battery.

•Choose the media that is easiest to “burn.” An authorized

Zebra re-seller can help you determine the optimum me-

dia for your application.

•If you print the same text or graphic on every label, con-

sider using a pre-printed label.

•Choose the correct print darkness, and print speed for

your media.

•Use software handshaking (XON/XOFF) whenever possi-

ble.

•Select Tear-Off mode whenever possible (Peel-Off mode

uses more power).

•If your printer has the optional LCD display, use the dis-

play backlight only when necessary. Turn it off whenever

it is not needed.

•Pull the battery out of the printer if the printer won’t be

used for a day or more and you’re not performing a main-

tenance charge.

•Consider purchasing an extra battery.

•Remember that any rechargeable battery will lose its abili-

ty to maintain a charge over time. It can only be re-

charged a finite number of times before it must be re-

placed.

continued on next page

32 QL 420 User’s Guide

After every five

rolls of media

(or more often,

if needed)

Use the supplied cleaning pen or 70%

isopropyl alcohol on a cotton swab to

clean the print elements from end to end

(the print elements are located in the thin

gray line on the printhead).

Tear bar

(Figure 16)

Brush/air blow. Insure the Bar Sensor, Gap

Sensor and Label Present Sensor windows

are free of dust.

Clean thoroughly with the cleaning pen or

70% isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate media

rollers & clean bearing points only.

Avoid

use of alcohol on the surface of the

media rollers!

Printhead

(Figure 16)

Peel bar

(Figure 16)

Interior

(Figure 16) Units with linerless platens:

Clean inside surfaces of edge guides and

media support rollers with the supplied

cleaning pen or 70% isopropyl alcohol on a

cotton swab.

Area Method Interval

As needed

Media Rollers

(Figure 16)

After every five

rolls of media

(or more often,

if needed)

Cleaning

CAUTION- Use only cleaning agents specified below. Zebra

Technologies Corporation will not be responsible for damage

caused by any other cleaning materials used on this printer.

Clean the printer with either the cleaning pen supplied with the

printer or a cotton swab saturated with alcohol.

WARNING: To avoid possible personal injury or damage to

the printer, never insert any pointed or sharp objects into the

printer.

Platen

Roller

(Figure 16)

Rotate the platen roller and clean it

thoroughly with the cleaning pen or 70%

isopropyl alcohol and a cotton swab.

Units with linerless platens: Rotate

platen & clean bearing points only.

Avoid

use of alcohol on the surface of linerless

platens!

Exterior

Clean thoroughly with the cleaning pen or

70% isopropyl alcohol and a cotton swab.

Clean thoroughly with the cleaning pen or

70% isopropyl alcohol and a cotton swab.

Water-dampened cloth

After every five

rolls of media (or

more often, if

needed)

Linerless media

requires more

frequent clean-

ing.

QL 420 User’s Guide 33

FIGURE 16: CLEANING THE QL 420

Printhead

Elements

Peeler Bar Rollers

Peeler Bar

Platen surface

Avoid using alcohol

on linerless platen

surface

Tear Bar

Label Presence

Sensor

Bar Sensor

Gap Sensor

Bearing Points

Linerless Platens only

Edge Guides, Inner

surfaces on both

sides.

Units with linerless

platens only.

Media Roller

Avoid using

alcohol on

linerless

media roller

surfaces

Bearing Points

Linerless Platens only

34 QL 420 User’s Guide

Troubleshooting

Standard Control Panel

If the printer is not functioning properly, refer to the chart below

to find the state of the two LEDs on the Control Panel. Then re-

fer to the Troubleshooting topic referenced in the chart to resolve

the problem.

Green LED Yellow LED Indication Ref. to Topic

Steady Off Normal Operation, n/a

and/or RF Link established

Off Off Power Off 1

Fast Blink Off No RF Link 6, 11

Slow Blink Off Low Battery 3, 6, 7

Steady Steady Out of media, or 9, 11

Media Cover not closed

Steady Fast Blink Normal RF activity 8

Steady Fast Blink, No application 8

Beeper Sounds

Optional LCD Control Panel

The top of the display shows several icons which indicate vari-

ous printer functions. Check the indicator status, then refer to the

Troubleshooting topic referenced in the chart to resolve the prob-

lem.

Status Icon Condition Indication Ref. to Topic

Steady RF Link established n/a

Off No RF Link 6

Flashing Low Battery 3, 6, 7

Flashing Head latch not closed 9, 11

Flashing Printer is receiving a file 8

Flashing Out of media, 9, 11

Blank Screen n/a No application 1,13

QL 420 User’s Guide 35

Troubleshooting Topics

1. No power

•Check that battery is installed properly

•Recharge or replace battery as necessary.

2. Media does not feed:

•Be sure print head is closed and latched.

•Check spindle holding media for any binding.

•If unit is equipped with label presence sensor:

Insure most recently printed label is removed.

Also insure label sensor is not blocked.

3. Poor or faded print or flashing:

•Clean print head.

•Check battery and recharge or replace as necessary

•Check quality of media.

4. Partial/missing print:

•Check media alignment

•Clean print head.

•Insure printhead is properly closed and latched.

5. Garbled print:

•Check baud rate.

6. No print:

•Check baud rate

•Replace battery

•Check cable to terminal

•Establish RF Link (Wireless units only) or restore LAN

associativity (QL 420N models only)

•Invalid label format or command structure — put printer in

Communications Diagnostic (Hex Dump) Mode to diagnose

problem.

7. Reduced battery life

•Check battery date code — if battery is one to two years old,

short life may be due to normal aging.

•Recondition battery.

•Replace battery.

8. Yellow error light or flashing:

•No application or application corrupted: reload program.

•If using wireless communications: flashing indicator is normal

while data is being transmitted or received.

continued on next page

36 QL 420 User’s Guide

Troubleshooting Tests

Printing a Configuration Label

To print out a listing of the printer’s current configuration follow

these steps:

9. Yellow error light always on, or flashing:

•Check media is loaded and print head is closed and

securely latched.

10. Skips labels:

•Check media for top of form sense mark or label gap.

•Check that the maximum print field has not been exceeded

on label.

•Insure bar/ or gap sensor is not blocked or

malfunctioning

11. Communication Error:

•Check media is loaded, head is closed and error

light is off.

•Check baud rate.

•Replace cable to terminal.

12. Label Jam:

•Open head release latch and media cover.

•Generously apply alcohol to printer in area of

jammed label.

13. Blank LCD Screen (only for units with optional LCD

control panel)

•No application loaded or application corrupted: reload

program.

1. Turn the printer off. Load the media compartment with

journal media (media with no black bars printed on the

back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed

button pressed. When printing starts, release the Feed

button.

QL 420 User’s Guide 37

Unit Serial Number

Application Number

End of First Report

Print Head Test

Report appears only on

units with wireless

options installed.

Units with no wireless

options will print an

empty line and resume

FIGURE 17: CONFIGURATION LABEL

Sample Configuration Label

continued on next page

This example has a

Bluetooth™ module

installed. (refer to

pages 24-25 for more

details.)

38 QL 420 User’s Guide

Flash Memory Size

Maximum Label Size

Files Loaded in Printer

Memory (will include

Pre-scaled or Scalable

Fonts)

Amount of Memory

Available

Resident Fonts

Pre-scaled font (.cpf)

listed separately

FIGURE 17A: CONFIGURATION LABEL

Peripherals installed:

In this example the

LCD display option is

not installed.

Sample Configuration Label (continued)

QL 420 User’s Guide 39

Communications Diagnostics

If there’s a problem transferring data between the computer

and the printer, try putting the printer in the Communications Di-

agnostics Mode (also referred to as the “DUMP” mode). The

printer will print the ASCII characters and their and their text rep-

resentation (or the period ‘.’, if not a printable character) for any

data received from the host computer

To enter Communications Diagnostics Mode:

1. Print a configuration label as described on pg. 37.

2. At the end of 2nd diagnostics report, the printer will print:

“Press FEED key to enter DUMP mode”.

3. Press the FEED key. The printer will print: “Entering

DUMP mode”.

Note: If the FEED key is not pressed within 3 seconds, the printer will print “DUMP mode

not entered” and will resume normal operation.

4. At this point, the printer is in DUMP mode and will print the

ASCII hex codes of any data sent to it, and their text rep-

resentation (or “.” if not a printable character).

Additionally, a file with a “.dmp” extension containing the ASCII

information will be created and stored in the printer’s memory. It

can be viewed, “cloned” or deleted using the Label Vista applica-

tion. (Refer the Label Vista documentation for more information.)

To terminate the Communications Diagnostics Mode and return

the printer to normal operations:

1. Turn the printer OFF.

2. Wait 5 seconds.

3. Turn the printer ON.

Calling the Help Desk

If the printer fails to print the configuration label, or you encoun-

ter problems not covered in the Troubleshooting Guide, contact

the Help Desk. Help Desk addresses and phone numbers for

your area can be found in Appendix D of this manual. The Help

Desk will need the following information:

•Model number/type (e.g. QL 420)

•Unit serial number (Found on the large label on the back

of the printer, also found in the configuration label printout.

Refer to Figure 17)

•Product Configuration Code (PCC) (15 digit number found

on the small label on the back of the unit)

40 QL 420 User’s Guide

Specifications

NOTE.- Printer specifications are subject to change without notice.

Printing Specifications

Print Density 203 dots/inch (8 dots/mm)

Print Width Up to 4.09“ (103.8 mm)

Print Speed 3” per second (76.2 mm per

second)

Print Head Life, 1,964,160” (50 Km) nominal

calculated

Distance from .571” (14.5 mm)

Print Element 116 dots

to Top of Form

Memory/Communications Specifications

Flash Memory 1 MB flash (standard)

SRAM Memory 1MB SRAM (standard)

Standard RS-232 serial port (8 Pin circular DIN connector)

Communications Configurable Baud rate (from 9600 to 57.6 Kbps),

parity and data bits.

Software (X-ON/X-OFF) or hardware (DTR/STR)

communication handshake protocols.

Infrared wireless link (meets IrDA 1.1 communications

specifications) 2,400 to 115,200 Baud rate*

Optional Wireless Bluetooth compatible 2.4 GHz SRRF link

Communications

Optional wireless LAN capabilities comply with 802.11

and 802.11b protocols*

* The IR and WLAN options have not been released at time of printing.

QL 420 User’s Guide 41

Label Specifications

Label/Tag Width 2" to 4.1" (50.8 mm to 104.1 mm)

Max. Label/ 20" (508 mm) with standard memory

Tag Length

Inter-label Gap. .08" to .16" (.12" preferred)

2 mm to 4 mm (3 mm preferred)

Label Thickness .0025” to .0065” (.064 mm to .165 mm)

Tag Thickness .0060” (.152 mm) maximum

Label Roll Size:

Max. Diameter 2.625" (66.7 mm) O.D.

Inner Core .75" (19 mm) minimum; 1.38” (35.05 mm) minimum

Diameter for linerless media

Use Zebra-brand direct thermal media that is outside

wound. Media may be reflective (black mark) sensing

or transmissive (gap) sensing, die-cut, continuous,

fanfold or linerless.

For die-cut labels, use only full auto dies.

The reflective media black marks should extend past

the centerline of the roll.

Black Mark Dimensions:

Media Requirements Minimum mark width: 0.5” (12.7mm) perpendicular to

edge of media, centered within the width of the roll.

Mark length: 0.094” (2.4 mm) parallel to edge of

media

Font/Bar Code Specifications

Five resident scalable and rotatable fonts

available from 12-48 pt.

Fonts Available Downloadable pre-scaled fonts via Label Vista™

software

Optional international character sets

Codabar

UCC/EAN 128

Code 39

1D Bar Codes Available Code 93

EAN 8/JAN 8, 2 and 5 digit extensions

EAN 13/JAN 13, 2 and 5 digit extensions

lnterleaved 2 of 5

MSI/Plessey

FIM/POSTNET

UPC-A, 2 and 5 digit extensions

UPC E, 2 and 5 digit extensions

2D Bar Codes Available MaxiCode

PDF 417

Rotation Angles 0°, 90°, 180°, and 270°

42 QL 420 User’s Guide

Physical/Environmental/Electrical Specifications

Weight

w/ battery, 2.0 lbs. (.9 kg. )

excluding media

& wireless optons.

Temperature

Operating 5° to 122° F (-15° to 50° C)

Storage -13° to 158° F (-25° to 70° C) Range

Relative Humidity

Operation 10% to 80% (non-condensing)

Storage 10% to 90% (non-condensing)

Electrical Battery: 7.4V (nominal) Lithium-Ion

Chargers: External single battery charger Model LI72,

120-230 VAC depending on model selected.

External 4-bay charger Model UCLI72-4, 120 VAC

FIGURE 18 OVERALL DIMENSIONS

3.0”

[76.2 mm] 3.5”

[89 mm]

7.8”

[198.0 mm]

6.1”

[154.9mm]

8.2 “

[208 mm]

QL 420 User’s Guide 43

Communications Port

Signal

Pin# Name Type Description

1RXD input Receive Data

2TXD output Transmit Data

3CTS input Clear To Send from host

4RTS output Request To Send

set high when printer

is ready to accept command

/data

5GND Ground

6NC No Connect

7DSR input Data Set Ready

low to high transition turns

printer on, high to low

transition turns printer off

(if enabled)

8DTR output Data Terminal Ready

set high when printer is on

(set to battery voltage for

“S” versions)

FIGURE 19 COMMUNICATIONS PORT

(8 pin Circular DIN)

continued on next page

44 QL 420 User’s Guide

Accessories

•Adjustable shoulder strap

•Protective soft case

•Extra battery packs

•120-230 VAC battery charger

•Quad Charger

•Desk Mount

•Vehicular Mount w/ external fanfold media storage

•DC-DC run/charge units (input ranges from 12 to 60 VDC)

•AC run/charge unit (110 to 240 VAC input)

•Data cables

For details, call your authorized Zebra re-seller.

Appendices

QL Series User’s Guide Appendices 47

Appendix A

Interface Cables

Pin 1

Pin 9

DB-9 Pin

Female Plug

(to P.C.)

8 Pin

Male Plug

(to printer)

(TXD)

(RXD)

(RTS)

(CTS)

(GND)

(DTR)

(DSR)

Shield

(RXD)

(TXD)

(CTS)

(RTS)

(GND)

(DSR)

(DTR)

Shield

735

PC Signals Printer Signals

Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable

This part is also available as a coiled cable under Part Number

BL15063-1.

For Use With a Personal Computer

48 QL Series User’s Guide Appendices

Appendix A

INTERFACE CABLES

Cable Cord Terminal Printer

Terminal Part Number Lgth/Type Connector Connector Notes

COMPSEE

Apex II, III BL12093-3 8’ Coiled MOD 10 8 Pin DIN

COMPAQ (IPAQ )

H3100, H3600, H3700 BL16386-1 4’ straight Foxconn 12 pin 8 Pin DIN

H3800 BL16470-1 4’ straight Foxconn 22 pin 8 Pin DIN

HANDHELD PRODUCTS

7500 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN

LXE

MX1,MX3 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN

1380,1390,1590 BL17757-000 6’/Straight 9 Pin DB 8 Pin DIN

2325 BL12093-1 8’/Coiled RJ45 8 Pin DIN Power On/Off (+5V)

NORAND/INTERMEC

RT1100/1700 Series BL11537-1 8’ /Coiled 6 Pin MinDIN 8 Pin DIN Over-molded

BL11537-2 12’/Coiled 6 Pin MiniDIN 8 Pin DIN Over-molded

BL13309-1 8’ /Coiled 6 Pin Mini DIN 8Pin DIN Auto ON/OFF

RT1700 Series BL12804-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN -Locking

BL13298-1 8’ /Coiled 6 Pin MiniDIN 8 Pin DIN Over-molded Auto ON/OFF

RT5900 Series BL12803-1 8’ /Coiled 15 Pin D-Sub 8 Pin DIN

6400 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN

242X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/optical link adapter Intermec# 064021

243X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN no auto power

BL11537-1 8’/coiled 6 pin Mini DIN 8 pin DIN

BL11537-2 12’/coiled 6 pin Mini DIN 8 pin DIN

502X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ intermed serial adapter

6110 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ serial pod

6640,665x, BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN

248x BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN COM1

5055 BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN Auto Power (DTR)

QL Series User’s Guide Appendices 49

SYMBOL/TELXON

FMT 1000, 3000 BL11757-000 6’ /Straight 9 Pin DB Fem. 8 Pin DIN Auto Power (DTR)

PDT3300 Series BL11391-000 8’ /Coiled DB25 male 8 Pin DIN Auto Power (DTR)

BL12093-2 8’ coiled MOD 10 8 Pin DIN Auto Power (+5V)

PDT3100, 3200, 3500 BL12093-1 8’ /Coiled MOD 10 8 Pin DIN Auto Power(+5V)

6100 BL10293-2 8’ /Coiled MOD 10 8 Pin DIN Auto Power(DTR)

SPT1700, 1800 BL15483-1 9’ /Coiled Clip-on 8 Pin DIN

BL15483-3 9’ /Coiled Clip-on 8 Pin DIN Auto Power Pin 1 (+5 V)

PPT2700, 2800 BL15482-1 9’ /Coiled Cradle 8 Pin DIN Power On/Off (DTR Line)

PDT3800, 6800 CC11371-3 6’ /Coiled PIM LPT 8 Pin DIN

CC11371-14 6’ / Coiled PIM COM 8 Pin DIN

CC11371-15 6’ / Coiled PIM COM 8 Pin DIN Auto Power (DTR)

LRT/LDT3800 CC11371-14 6’ / Coiled PIM LPT 8 Pin DIN “S” Printers Only

& 6800 Series

LRT/LDT3800 CC11371-15 6’ / Coiled PIM Optical 8 Pin DIN “S” Printers Only

& 6800 Series

PTC960X BL11122-1 8’ /Coiled MOD 8 8 Pin DIN Auto Power (DTR)

PTC960L, 960SL CC17711-1 n/a Micro DB-15 Adapter for BL11122-1

960RL, 960M, 1134 CP74005 8’/Coiled Micro DB-15 8 Pin DIN BL11122-1 & CC13711-1 (Kit)

2134, 2234

PTC 510, 610, 710 CL11314-000 8’ /Coiled DB25F 8 Pin DIN Auto Power (DTR)

860, 912

PTC 860IM, 870IM BL13237-1 6’ /Straight Fischer-11 8 Pin DIN Auto Power (DTR)

PTC1124, 2124 BL11757-1 6’/Straight DB-9M 8 Pin DIN uses serial pod

PTC1184 CL12628-1 8’/ Coiled Mini DIN-8F 8 Pin DIN

PTC1194 BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)

VRC 3900 CL11314-000 8’/Coiled DB-25F 8 Pin DIN Auto Power (DTR)

VRC4000,5000 BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto Power (DTR)

VRC 69XX BL16014-1 10’/Straight Fischer-16 8 Pin DIN

Cable Cord Terminal Printer

Terminal Part Number Lgth/Type Connector Connector Notes

Appendix A

INTERFACE CABLES (continued)

50 QL Series User’s Guide Appendices

Appendix A

INTERFACE CABLES (continued)

Cable Cord Terminal Printer

Terminal Part Number Lgth/Type Connector Connector Notes

TEKLOGIC

7025 BL13285-1 8’/Coiled DB-15M 8 Pin DIN

7030 BL13285-2 8’/Coiled Honda-36M 8 Pin DIN Auto Power (7.5V)

7035 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (7.5V)

8255, 8260 BL16469-1 8’/Coiled Honda-28M 8 Pin DIN Auto Power (12V)

8510 BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)

UNITECH

PT-500, 700, BL11757-1 6’/Straight DB-9M 8 Pin DIN Auto-power (DTR)

805, 815

QL Series User’s Guide Appendices 51

Appendix C

Maintenance Supplies

In addition to using quality media provided by Zebra, it is rec-

ommended that the printer be cleaned as prescribed in the main-

tenance section. The following items are available for this

purpose:

•Cleaning Pen (10 pack), Reorder No. AN11209-1

•Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reor-

der No. AT702-1

Appendix B

Media Supplies

To insure maximum printer life and consistent print quality and

performance for your individual application, it is recommended

that only media produced by Zebra be used. Advantages in-

clude:

•Consistent quality and reliability of media products.

•Large range of stocked and standard formats.

•In-house custom format design service.

•Large production capacity which services the needs of

many large and small media consumers including major

retail chains world wide.

•Media products that meet or exceed industry standards.

For more information call Zebra Technologies Corporation at

+1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to

a Media Sales Representative.

52 QL Series User’s Guide Appendices

Appendix D

Product Support

When calling with a specific problem regarding your printer,

please have the following information on hand:

•Model number/type (e.g. QL 320)

•Unit serial number (Found on the

large label on the back of the print-

er)

•Product Configuration Code (PCC)

(15 digit number

found on the small

label on the back of

the unit)

Contact the Help Desk at:

Zebra Technologies Corporation

30 Plan Way

Warwick, Rhode Island 02886-1012 USA

Telephone: +1 401.739.5800

Fax: +1 401.732.7808

e-mail: risupport@zebra.com

In Europe:

Zebra Technologies Europe, Limited

Zebra House

The Valley Centre, Gordon Road

High Wycombe

Buckinghamshire HP13 6EQ, United Kingdom

Telephone: +44 1494 768298

Fax: +44 1494 768210

e-mail: tseurope@zebra.com

Ask for Customer Support

Configuration

Label

Serial Number

Label

QL 320 SHOWN

QL 420 User’s Guide Index 53

Index

Accessories 44

Battery, charging 9

while printing 9

Battery, installing 9

Battery life, tips 31

Belt clip 30

Bluetooth Device Address (BDA).

See

Communications: wireless via

Bluetooth™

Charger, battery

LI 72 (single charger) 9

quad charger charging times 10

quad charger indicators 10

UCLI72-4 Quad Charger 10

Cleaning

edge guides 32

Exterior 32

Interior 32

Linerless platen roller 32

Peel bar 32

Platen roller 32

Printhead 32

Sensors 32

Tear bar 32

Communications

Connector signals 43

infrared (IR) 23

SRRF

Bluetooth™ 25

with a cable 22

Communications diagnostics 39

Configuration label 36

sample printout 37, 38

Damage, shipping 7

Declaration of Conformity

EU countries 27

Help Desk, contacting 39

Label Vista 20, 28, 29

use in troubleshooting 39

LAN.

See

Wireless communication:

Local Area Network

Manual

CPL Programming 7, 28, 29

ZPL II Programming 7, 29

Media, loading 12

fan-fold media 14

media spacer, use of 14

peel-off mode 15

tear-off mode 15

Operator Controls 16

LCD Keypad 18

functions displayed 20

Standard Keypad 16

error indicator 17

power-on indicator 16

piconet.

See

Communications: wireless

via Bluetooth™

Platen

linerless 32

Programming language

CPL 7

ZPL II 29

interpreter for 7

QuickLink™ module 16, 17

Regulatory Information

Bluetooth radio 24

CF WLAN radio 26

PCMCIA WLAN radio 27

Safety

placement of charger 11

while charging batterys 11

Shoulder Strap, adjusting 30

Software 29

Specifications

Font/bar Code 41

Label 41

Memory/communications 40

Physical 42

printing 40

Troubleshooting

entering Communications Diagnostics

Mode 39

terminating Communications Diagnos-

tics Mode 39

LCD Control Panel 34

Standard control panel indicators 34

Troubleshooting tests 36

printing a configuration label 21

Troubleshooting Topics 35

Wireless communication

Bluetooth™ 24

Infrared (IrDA) 23

Local Area Network 16

Local Area Network using CF Radio 26

Local Area Network using PCMCIA

Radio 27

D275,286

D347,021

D389,178

D430,199

D433,702

3,964,673

4,019,676

4,044,946

4,360,798

4,369,361

4,387,297

4,460,120

4,496,831

4,593,186

4,607,156

4,673,805

4,736,095

4,758,717

4,816,660

4,845,350

4,896,026

4,897,532

4,923,281

4,933,538

4,992,717

5,015,833

5,017,765

5,021,641

5,029,183

5,047,617

5,103,461

5,113,445

5,140,144

5,132,709

5,142,550

5,149,950

5,157,687

5,168,148

5,168,149

5,180,904

5,229,591

5,230,088

5,235,167

5,243,655

5,247,162

5,250,791

5,250,792

5,262,627

5,267,800

5,280,163

5,280,164

5,280,498

5,304,786

5,304,788

5,321,246

5,335,170

5,364,133

5,367,151

5,372,439

5,373,148

5,378,882

5,396,053

5,396,055

5,399,846

5,408,081

5,410,139

5,410,140

5,412,198

5,415,482

5,418,812

5,420,411

5,436,440

5,444,231

5,449,891

5,449,893

5,468,949

5,479,000

5,479,002

5,479,441

5,486,057

5,503,483

5,504,322

5,528,621

5,532,469

5,543,610

5,545,889

5,552,592

5,570,123

5,578,810

5,589,680

5,612,531

5,642,666

5,657,066

5,768,991

5,790,162

5,791,796

5,806,993

5,813,343

5,816,718

5,820,279

5,848,848

5,860,753

5,872,585

5,874,980

5,909,233

5,976,720

5,978,004

5,995,128

5,997,193

6,004,053

6,010,257

6,020,906

6,034,708

6,036,383

6,057,870

6,068,415

6,070,805

6,095,704

6,109,801

6,123,471

6,147,767

6,151,037

6,201,255 B1

6,231,253 B1

6,261,009

6,261,013

6,267,521

6,270,072 B1

6,285,845 B1

6,292,595

6,296,032

6,364,550

6,379,058 B1

6,409,401 B1

6,411,397 B1

6,428,227 B2

This product and/or its use may be covered by one or more of the

following US patents and corresponding international patents

worldwide

Patent Information

Zebra Technologies QL420352 Portable Printer User Manual CERTIFICATE OF COMPLIANCE

Zebra Technologies Corporation Portable Printer CERTIFICATE OF COMPLIANCE

Users Manual

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