Zebra Technologies RFID-M2HF RFID Printer Module User Manual

Zebra Technologies Corporation RFID Printer Module

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RFID M2HF User Manual

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Zebra®XiIIIPlus™/R110Xi™/R170Xi™User Guide

iiiDeclaration of Conformity12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ADeclaration of ConformityI have determined that the Zebra printers identified as theXiIIIPlus™ Series110XiIIIPlus, R110Xi, 140XiIIIPlus,170XiIIIPlus, R170Xi, 220XiIIIPlusmanufactured by:Zebra Technologies Corporation333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 U.S.A.Have been shown to comply with the applicable technical standards of the FCCFor Home, Office, Commercial, and Industrial useIf no unauthorized change is made in the equipment,and if the equipment is properly maintained and operated.

Compliance Informationiv13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Compliance InformationFCC Compliance StatementThis device complies with Part 15 rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation.The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.FCC Radiation Exposure Statement (for printers with RFID encoders)This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Canadian DOC Compliance StatementThis Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AContentsDeclaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiAbout This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Recycle the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Contentsvi13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Connector Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Loading Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Create a Ribbon Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Upper Media Sensor—Inside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Upper Media Sensor—Outside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Changing Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

viiContents12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AControl Panel LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83RFID LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 875 • Print Modes and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92RFID Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Remove Backing or Labels from Rewind Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . . 996 • PC and Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101PCMCIA PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1047 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Ribbon and Label-Available Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Transmissive (Media) Sensor Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113Standard Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113RFID-Enabled and RFID-Ready Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1178 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Contentsviii13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1429 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 152Jumper Configurations and Pinouts for +5 V I/O Operation . . . . . . . . . . . . . . . . . . . 155Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15610 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed . . . . . . . . . . . . . 160RXi or XiIIIPlus with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 162Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163110XiIIIPlus and R110Xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16390XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164170XiIIIPlus, R170Xi, and 220XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

ixContents12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AMedia Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . 17090XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Contentsx13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AAbout This DocumentThis section provides you with contact information, document structure and organization, and additional reference documents.ContentsWho Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About This DocumentWho Should Use This Document213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Who Should Use This DocumentThis User Guide is intended for use by any person who needs to perform routine maintenance, upgrade, or troubleshoot problems with the printer.How This Document Is OrganizedThe User Guide is set up as follows:Section DescriptionIntroduction on page 7 This section provides a high-level overview of the printer and its components.Printer Setup on page 13 This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.Operations on page 29 This section provides the procedures for loading and calibrating the printer.Configuration on page 51 This section describes the control panel parameters that are used to configure the printer for operation.Print Modes and Options on page 91 This section describes the print modes and other options available for the printer.PC and Memory Cards on page 101 This section describes the optional cards that can be used with the printer and gives instructions for installation.Routine Maintenance on page 107 This section provides routine cleaning and maintenance procedures.Troubleshooting on page 119 This section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included.Data Ports on page 143 This section describes the standard communication ports available to connect the printer to your computer or network.Specifications on page 157 This section provides the features of and specifications for this printer.Glossary on page 175 The glossary provides a list of common terms.

3About This DocumentContacts12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AContactsYou can contact Zebra Technologies at the following.Web Sitehttp://www.zebra.comTechnical Support via the Internet is available 24 hours per day, 365 days per year. Go to http://www.zebra.com/support.The AmericasEurope, Africa, Middle East, and IndiaAsia PacificRegional Headquarters Technical Support Customer Service Dept.Zebra Technologies International, LLC333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.AT: +1 847 793 2600Toll-free +1 800 423 0422F: +1 847 913 8766T: +1 847 913 2259F: +1 847 913 2578Hardware: hwtsamerica@zebra.comSoftware: swtsamerica@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +1 866 230 9494E: VHCustServ@zebra.comRegional Headquarters Technical Support Internal Sales Dept.Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKT: +44 (0)1494 472872F: +44 (0) 1494 450103T: +44 (0) 1494 768298F: +44 (0) 1494 768210Germany: Tsgermany@zebra.comFrance: Tsfrance@zebra.comSpain/Portugal: Tsspain@zebra.comAll other areas: Tseurope@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +44 (0) 1494 768316F: +44 (0) 1494 768244E: mseurope@zebra.comRegional Headquarters Technical Support Customer ServiceZebra Technologies Asia Pacific, LLC16 New Industrial Road#05-03 Hudson TechnoCentreSingapore 536204T: +65 6858 0722F: +65 6885 0838T: +65 6858 0722F: +65 6885 0838E: tsasiapacific@zebra.comFor printers, parts, media, and ribbon, please call your distributor, or contact us.T: +65 6858 0722 F: +65 6885 0837

About This DocumentDocument Conventions413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Document ConventionsThe following conventions are used throughout this document to convey certain information.Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in Bubbledot ICG font.Command Line Examples Command line examples appear in Courier New font. For example, type ZTools to get to the Post-Install scripts in the bin directory.Files and Directories File names and directories appear in Courier New font. For example, the Zebra<version number>.tar file and the /root directory.Icons Used Caution • Warns you of the potential for electrostatic discharge.Caution • Warns you of a potential electric shock situation.Caution • Warns you of a situation where excessive heat could cause a burn.Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you.Caution • (No icon) Advises you that failure to take or avoid a specific action could result in physical harm to the hardware.Important • Advises you of information that is essential to complete a task.Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text.Example • Provides an example, often a scenario, to better clarify a section of text.Tools • Tells you what tools you need to complete a given task.

5About This DocumentDocument Conventions12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AIllustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.Figure 1 • Sample Figure with Callouts1SETUP/EXIT button2CALIBRATE button12

About This DocumentDocument Conventions613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A1IntroductionThis section provides a high-level overview of the printer and its components. ContentsExterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

IntroductionExterior View813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Exterior ViewThe following illustrations show the exterior of the printer.Figure 2 • Printer Exterior—Front ViewFigure 3 • Printer Exterior—Rear View1Control panel2Media door1Electronics cover2Power switch3AC power cord connection12213

9IntroductionControl Panel12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AControl PanelFigure 4 shows the buttons and lights on the control panel. For a description of the control panel buttons, see Table 1 on page 10, and for a description of the control panel lights, see Table 2 on page 11. Figure 4 • Control Panel Buttons and Lights

IntroductionControl Panel1013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Control Panel ButtonsThis table describes the function of the buttons shown in Figure 4.Table 1 • Control Panel ButtonsButton DetailsLEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer YES or NO, indicate on or off, scroll through several choices, change digits while entering the printer password, or set up the printer for a firmware download.RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer YES or NO, indicate on or off, scroll through several choices, increase a digit while entering the printer password, or set up the printer for a firmware download.SETUP/EXIT Enters and exits the setup mode.PREVIOUS While in setup mode, scrolls to the previous parameter. Press and hold this button to scroll back quickly through parameter sets.NEXT/SAVE While in setup mode, scrolls to the next parameter. Press and hold this button to scroll forward quickly through parameter sets. When exiting setup mode, this button scrolls through the save options.PAUSE Starts and stops the printing process and allows other buttons to be used. If an error messages is on the LCD, pressing this button after the problem is resolved clears the error and allows printing to resume.FEED Forces the printer to feed a blank label each time the button is pressed.• If the printer is not printing, one blank label immediately feeds. • If the printer is printing, one blank label feeds after the current batch of labels is complete.CANCEL In the pause mode, this button cancels print jobs.• If there are multiple print jobs in the print queue, press CANCEL once for each print job to be deleted.• To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off.CALIBRATE This button can be used to calibrate the printer for the following:• Media length• Media type (continuous or non-continuous)• Print mode (direct thermal or thermal transfer)• Sensor valuesFor more information on calibration, see Calibrate the Printer on page 43.

11IntroductionControl Panel12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AControl Panel LightsThis table details the lights shown in Figure 4 on page 9.Table 2 • Control Panel LightsLight DetailsPOWER Indicates printer power status.•Off — printer is off.•On — printer is on. TAKE LABEL • Off — Normal operation.•Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed.ERROR Indicates printer operation.•Off — Normal operation.•Flashing — printer pauses until the error condition is resolved and the PAUSE button is pressed.CHECK RIBBON • Off — Normal operation; ribbon (if used) is properly loaded.•On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD shows an error message, and the PAUSE light is on.PAPER OUT Indicates that labels need to be reloaded.PAUSE • Off — normal operation.•On — all printing operations have stopped. Either PAUSE was pressed, a pause command was included in the label format, the on-line verifier detected an error, or a printer error was detected.DATA • Off — Normal operation. No data being received or processed.•On/Blinking — Data processing or printing is taking place. Data is being received.

IntroductionPrinter Components1213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Printer ComponentsFigure 5 shows a side view of the printer’s internal components.Figure 5 • Internal ComponentsNote • Depending on the printer options that you selected, your printer could look slightly different. For more about printer options, go to www.zebra.com.1Printhead lever2Ribbon take-up spindle3Ribbon supply spindle4Ribbon dancer assembly (only on select models)5Media guide6Media dancer roller assembly7Media supply guide8Media supply hanger9Rewind spindle (optional)10 Spindle hook11 Lower roller12 Platen roller13 Tear-off bar12347861312511910

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A2Printer SetupThis section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Recycle the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Printer SetupBefore You Begin1413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Before You BeginReview this checklist, and resolve any issues before you set up or use your printer.Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 15.Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 16.Attach a Power Cord Do you have the correct power cord for your printer? If you are unsure, see Power Cord Specifications on page 17. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 17.Connect to a Data Source Have you determined how the printer will connect to a data source (usually a computer)? For more information, see Select a Communication Interface on page 19.Select Media Do you have the correct media for your application? If you are unsure, see Types of Media on page 24.Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if needed? If you are unsure, see Ribbon Overview on page 26.

15Printer SetupHandling the Printer12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AHandling the PrinterThis section describes how to handle your printer.Unpack and Inspect the PrinterWhen you receive the printer, immediately unpack it and inspect for shipping damage. • Save all packing materials.• Check all exterior surfaces for damage.• Raise the media door, and inspect the media compartment for damage to components.If you discover shipping damage upon inspection:• Immediately notify the shipping company and file a damage report.• Keep all packaging material for shipping company inspection.• Notify your authorized Zebra reseller.Store the PrinterIf you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the following conditions:Ship the PrinterIf you must ship the printer:• Remove any media or ribbon from the printer to avoid damaging the printer.• Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.Recycle the PrinterThis printer is recyclable. If you must dispose of the printer, do not do so in unsorted municipal waste. Please recycle according to your local standards. For more information, see http://www.zebra.com/recycle.Important • Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty.

Printer SetupSelect a Site for the Printer1613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Select a Site for the PrinterConsider the following when selecting an appropriate location for your printer.Select a SurfaceSelect a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart.Provide Proper Operating ConditionsThis printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see General Specifications on page 161.Table 3 shows the temperature and relative humidity requirements for the printer when it is operating.Allow Proper SpaceThe printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.Provide a Data SourceIf the printer will be located away from the data source, the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces, see Select a Communication Interface on page 19.Provide a Power SourcePlace the printer within a short distance of a power outlet that is easily accessible.Table 3 • Operating Temperature and HumidityMode Temperature Relative HumidityThermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensingDirect Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensingCaution • Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat.

17Printer SetupConnect the Printer to a Power Source12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AConnect the Printer to a Power SourceThe AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cord Specifications on page 17.To connect the printer to a power source, complete these steps:1. Turn the printer power switch to the Off (O) position.2. Plug the power cord into the AC power connector on the rear of the printer.3. Plug the other end of the power cord into a power outlet near the printer.Power Cord SpecificationsDepending on how your printer was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, refer to the following guidelines:• The overall cord length must be less than 9.8 ft. (3.0 m).• The cord must be rated for at least 10 A, 250 V.• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference. The third wire in the power cord grounds the connection (Figure 6).Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration.

Printer SetupConnect the Printer to a Power Source1813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Figure 6 • Power Cord SpecificationsFigure 7 • International Safety Organization Certifications1AC power plug for your country—This should bear the certification mark of at least one of the known international safety organizations (Figure 7).23-conductor HAR cable or other cable approved for your country.3IEC 320 connector—This should bear the certification mark of at least one of the known international safety organizations (Figure 7).4Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.2314

19Printer SetupSelect a Communication Interface12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASelect a Communication InterfaceThe way that you connect your printer to a data source depends on the communication options installed in the printer. You may use any available connection to send commands and label formats from a host computer to the printer.Connector LocationsRefer to Figure 8. The printer comes standard with an Electronics Industries Association (EIA) RS-232 serial interface (DB-9 connector), an IEEE 1284 bidirectional parallel interface, and a USB 2.0-compatible interface. You may use either of these interface methods to send commands and label formats from a host to the printer.Figure 8 • Cable ConnectionsCaution • Connecting a data communications cable while the power is ON may damage the printer.Note • You must supply all interface cables for your application. Refer to Data Cable Requirements on page 23 for specific cable requirements.1Parallel interface connector2USB 2.0 connector3DB-9 serial interface connector132

Printer SetupSelect a Communication Interface2013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Types of ConnectionsThe method of connecting the printer to a data source depends on the communication options installed in the printer and the host. This section provides basic information about common interfaces.When communicating via the serial data port (RS-232), the baud rate, number of data and stop bits, the parity, and the XON/XOFF or DTR control should be set to match those of the host computer. See Table 7, Printer Parameters on page 57 to configure these parameters. When communicating via the parallel port, the previously mentioned parameters do not apply.RS-232 Serial A serial communication method consisting of data and control signals; available as a standard feature on most PCs and other hosts.•Advantages: Cables and connectors are readily available from computer equipment stores and suppliers; easy to connect; two-way communication between the host and the printer.•Disadvantages: Slower than the parallel connection; limited to 50 feet (15.24 m) of cable.Figure 9 • Communicating Using a Serial Data Port1Null-modem adaptor (if using a standard modem cable)29-pin male connector, connected to printer or null-modem adaptor325-pin female connector, connected to computer49-pin female connector, connected to computer5Maximum cable length = 50 ft. (15 m)Printer ComputerNull modem adaptor(if using a standardmodem cable)Male2599950 ft. (15 m) maximum

21Printer SetupSelect a Communication Interface12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AIEEE 1284 Bidirectional Parallel A common communication method available on most PCs and other hosts.•Advantages: Fastest of the communication interfaces; cables and connectors are readily available from computer equipment stores and suppliers; two-way communication between the host and the printer; easy to connect.•Disadvantages: Shorter recommended cable length of 6 feet (1.83 m) with a maximum of length 10 ft (3 m); many computers are equipped with only one parallel port, allowing only one IEEE 1284 bidirectional device to be connected at a time.Figure 10 • Communicating Using a Parallel Port136-pin male connector, attaching to printer225-pin male connector, attaching to computer3Maximum cable length = 10 ft. (3 m)Printer Computer36-pinmale25-pinmale10 ft. (3 m) maximum

Printer SetupSelect a Communication Interface2213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05USB 2.0 Port Communicating using the USB port (see Figure 11) does not require special settings.•Advantages: Many computers are equipped with more than one USB port, allowing multiple USB devices to be connected at one time; cables and connectors are readily available from computer equipment stores and suppliers; two-way communication between the host and the printer; easy to connect.•Disadvantages: Cable length limited to 16.4 ft. (5 m).Figure 11 • Communicating Using a USB Port=DB-15 Applicator Interface Connector This connection provides communication between the printer and the associated applicator hardware. In some applications, control signal timing may be a critical element in the performance of the printer. See Applicator Interface Connector on page 151.Optional Print Servers Ethernet-based print servers also are available to connect your printer to a data source. Both wired and wireless options are available.• With the ZebraNet Wireless Print Server board installed, a wireless PCMCIA card can be used to communicate with a network. For more information on this option, see the ZebraNet Wireless Print Server User Guide.• ZebraNet 10/100 Print Server (10/100 PS). For more information on 10/100 PS, see the ZebraNet 10/100 Print Server User and Reference Guide.1“B” male connector, attaching to printer2“B” male connector, detail3“A” male connector, attaching to computer4“A” male connector, detail5Maximum cable length = 16.4 ft. (5 m)13245Printer Computer

23Printer SetupSelect a Communication Interface12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AData Cable RequirementsData cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise. To minimize electrical noise pickup in the cable:• Keep data cables as short as possible.• Do not bundle the data cables tightly with the power cords.• Do not tie the data cables to power wire conduits.Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment using fully shielded, 6.5 ft. (2 m) data cables. Use of unshielded cables may increase radiation above the Class B limits.

25Printer SetupTypes of Media12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ANon-Continuous Fanfold MediaFanfold media is folded in a zigzag pattern. Fanfold media can have the same label divisions as non-continuous roll media. The divisions would fall on or near the folds.Continuous Roll MediaContinuous media is wound on a core and is without gaps, holes, notches, or black marks. This allows the image to be printed anywhere on the label. With continuous media, use the transmissive sensor so the printer can detect when the media runs out.RFID “Smart” Media (for use only with printers that have an RFID reader/encoder installed)Radio frequency identification (RFID) “smart” labels are made from the same materials and adhesives as non-RFID labels. Each label has an RFID transponder, made of a chip and an antenna, embedded between the label and the liner (sometimes called an “inlay”). The shape of the transponder varies by manufacturer and is visible through the label.All “smart” labels have memory that can be read, and many have memory that can be encoded.Important • Transponder placement within a label depends on the transponder type and the printer model. Make sure that you are using the correct “smart” media for your printer.Table 4 • Types of Media (Continued)Media Type How It Looks Description

Printer SetupRibbon Overview2613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Ribbon OverviewRibbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.When to Use RibbonThermal transfer media requires ribbon for printing while direct thermal media does not. To determine if ribbon must be used with a particular media, perform a media scratch test.To perform a label scratch test, complete these steps:1. Scratch the print surface of the media rapidly with your fingernail.2. Did a black mark appear on the media?Coated Side of RibbonRibbon can be wound with the coated side on the inside or outside (Figure 15). This printer can only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated.Figure 15 • Ribbon Coated on Outside or InsideIf a black mark... Then the media is...Does not appear on the media Thermal transfer. A ribbon is required.Appears on the media Direct thermal. No ribbon is required.Outside Inside

27Printer SetupRibbon Overview12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AAdhesive TestIf you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed.To perform an adhesive test, complete these steps:1. Peel a label from its liner.2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.3. Peel the label off of the ribbon.4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?Ribbon Scratch TestPerform the ribbon scratch test when labels are unavailable.To perform a ribbon scratch test, complete these steps:1. Unroll a short length of ribbon.2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper.3. Scratch the inner surface of the unrolled ribbon with your fingernail.4. Lift the ribbon from the paper.5. Observe the results. Did the ribbon leave a mark on the paper?If ink from the ribbon... Then...Adhered to the label The ribbon is coated on the outer surface.Did not adhere to the labelThe ribbon is coated on the inner surface and cannot be used in this printer. To verify this, repeat the test on the other surface of the roll of ribbon.If the ribbon... Then...Left a mark on the paper The ribbon is coated on the outer surface.Did not leave a mark on the paperThe ribbon is coated on the inner surface and cannot be used in this printer. To verify this, repeat the test on the other surface of the roll of ribbon.

Printer SetupRibbon Overview2813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A3OperationsThis section provides the procedures for loading and calibrating the printer.Note • Complete the tasks and resolve the issues in Printer Setup on page 13 before operating the printer. ContentsLoading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Create a Ribbon Leader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Upper Media Sensor—Inside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Upper Media Sensor—Outside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

OperationsLoading Media3013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Loading MediaThis section gives you a series of instructions to load labels for a standard printer in Tear-Off mode (Figure 16). To choose different printing modes, see Print Modes and Options on page 91. You can use roll or fanfold media with your printer. For more information about the types of media, see Types of Media on page 24.• To load roll media, see Load Roll Media on page 31.• To load fanfold media, see Load Fanfold Media on page 34.Figure 16 • Printer Loaded in Tear-Off ModeCaution • Be sure the printer is Off (O) if you have connected the power cable.

31OperationsLoading Media12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ALoad Roll MediaRoll media feeds through the printer from the media hanger or media supply spindle. Figure 17 identifies the components of the printer with which you need to be familiar to load roll media in Tear-Off mode.Figure 17 • Interior Components for Media Loading (Tear-Off Mode)To load roll media, complete these steps:1. Open the printhead.2. See Figure 18. Slide the media guide away from the printer frame. You may need to loosen the media guide thumb screw.1Printhead lever2Media guide3Media guide roller4Media guide on media hanger5Media hanger12453

OperationsLoading Media3213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Figure 18 • Adjusting the Media Guide3. Place the roll of media on the media hanger.4. Push the media core toward the printer frame. Make sure that the labels are aligned with the media core.5. Adjust the media guide on the media hanger so it just touches but does not restrict the media.6. See Figure 19. Feed the media under the media guide roller and under the upper media sensor assembly.1Media guide2Location of media guide thumb screw3Media guide on media hanger4Media hangerImportant • Be sure to thread the media under the upper media sensor assembly and the ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.1234

33OperationsLoading Media12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AFigure 19 • Threading Media7. Pull the media through under the printhead.8. Adjust the media guide so that it just touches but does not restrict the media. The labels should lie flat.9. Which type of media are you using?1Ribbon guide roller2Upper media sensor assembly3Media guide roller4Media guide5MediaIf you are... Then...Using direct thermal media Close the printhead, and then go to Calibrate the Printer on page 43.Using thermal transfer media Go to Loading Ribbon on page 36.Not sure Go to When to Use Ribbon on page 26.42153

OperationsLoading Media3413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Load Fanfold MediaFanfold media feeds through either the bottom or rear access slot from outside the printer. The media hanger and media supply spindle are not used with fanfold media.To load fanfold labels, complete these steps:1. Slide the printhead lever to the Open position.2. See Figure 18 on page 32. Slide the media guide away from the printer frame. You may need to loosen the media guide screw.3. How do you want to feed the fanfold labels?•From the bottom slot in the printer body. Figure 20 shows the printer with fanfold labels loaded through the bottom slot.Figure 20 • Fanfold Media—Bottom Loading•From the rear slot in the printer body. Figure 21 shows the printer with fanfold labels loaded through the rear slot.1Printhead lever (shown in the Open position)2Media guide3Fanfold labels123

35OperationsLoading Media12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AFigure 21 • Fanfold Media—Rear Loading4. See Figure 19 on page 33. Feed the media under the media guide roller and under the upper media sensor assembly.5. Pull the media through under the printhead.6. Adjust the media guide so that it just touches, but does not restrict, the edge of the media. The labels should lie flat.7. Which type of media are you using?1Printhead lever (shown in the Open position)2Media guide3Fanfold labelsImportant • Be sure to thread the media under the upper media sensor assembly and the ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.If you are... Then...Using direct thermal mediaClose the printhead, and then go to Calibrate the Printer on page 43.Using thermal transfer mediaGo to Loading Ribbon on page 36.Not sure Go to When to Use Ribbon on page 26.123

OperationsLoading Ribbon3613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Loading RibbonBefore you load ribbon, make sure that the media that you are using needs ribbon. Only thermal transfer media requires ribbon. Ribbon is not required with direct thermal media, though it may be used to protect the printhead from abrasion. For more information, see When to Use Ribbon on page 26.Figure 22 shows the printer components that are mentioned in the ribbon loading procedure and shows the path that the ribbon follows through the printer.Figure 22 • Ribbon PathCaution • Use ribbon that is wider than the thermal transfer media. If the printhead is not protected by the ribbon, the resulting abrasion from the media may cause premature printhead wear.1Top roller2Ribbon take-up spindle3Ribbon supply spindle4Ribbon dancer assembly upper roller (only on some models)5Ribbon dancer assembly lower roller (only on some models)6Ribbon guide roller7Platen roller (not shown)8Printhead lever (shown in the Closed position)12378645

37OperationsLoading Ribbon12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ACreate a Ribbon LeaderA ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if it does not already have one.To make a ribbon leader, complete these steps:1. Unroll the ribbon about 6 in. (15 cm).2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll.3. Peel a label from the backing.4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them together. This serves as a ribbon leader (Figure 23).Figure 23 • Ribbon Leader

OperationsLoading Ribbon3813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Load RibbonTo load the ribbon, complete these steps:1. See Figure 24. Align the segments of the ribbon supply spindle.Figure 24 • Ribbon Supply Spindle Segments2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it can go.3. If the printhead is closed, open it using the printhead lever.4. Does your printer contain a ribbon dancer assembly?If... Then...No See Figure 25. Thread the ribbon under the ribbon guide roller.Figure 25 • Loading Ribbon, No Dancer Assembly11Ribbon guide roller

39OperationsLoading Ribbon12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A5. See Figure 27. Thread the ribbon under the printhead and past the platen roller. Yes a. See Figure 26. Thread the ribbon under the upper roller of the ribbon dancer assembly and then over the lower roller.b. Thread the ribbon under the ribbon guide roller.Figure 26 • Loading Ribbon through the Dancer AssemblyIf... Then...1231Ribbon guide roller2Ribbon dancer assembly lower roller3Ribbon dancer assembly upper roller

OperationsLoading Ribbon4013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Figure 27 • Threading Ribbon Under the Printhead6. Pull the ribbon leader over the printhead and above the top roller.7. See Figure 28. Bring the ribbon under the ribbon take-up spindle, and wrap it around the spindle counter-clockwise.1Ribbon leader2Top roller3Printhead4Platen roller2314

41OperationsLoading Ribbon12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AFigure 28 • Winding Ribbon around the Ribbon Take-up Spindle8. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown.9. Close the printhead.1Ribbon leader2Ribbon take-up spindle1 2

OperationsLoading Ribbon4213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Remove Used RibbonWhen the ribbon has run out or must be changed, remove the used ribbon from the take-up spindle (Figure 29).Figure 29 • Ribbon Take-Up SpindleTo remove used ribbon, complete these steps:1. Open the printhead. 2. Has the ribbon run out?3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it stops.The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.4. Slide the used ribbon off of the ribbon take-up spindle. 5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up spindle.1Used ribbon2Ribbon take-up spindle3Ribbon release bars4Notch in ribbon take-up spindle5Arrow on ribbon take-up spindle6Ribbon release knob1 2 3456If the ribbon... ThenRan out Continue with the next step.Did not run out Tear or cut the ribbon as close to the ribbon take-up spindle as possible.Caution • Do not cut through the ribbon that is on the take-up spindle because you may damage the spindle. Use the ribbon release knob to slide the ribbon off of the spindle.

45OperationsAdjust Media Sensors12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AAdjust Media SensorsThe transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. Adjust these sensors only when the printer cannot detect the top of the label. The control panel LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in the printer.Upper Media Sensor—Inside Half of MediaTo adjust the upper media sensor for the inside half of the media, complete these steps:1. Remove the ribbon (if ribbon is used).2. See Figure 30. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head.Figure 30 • Upper Media Sensor Location3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment screw.Note • For most models of XiIIIPlus, the upper media sensor can be positioned along the inside half of the media (the side closest to the back of the printer) or the outside half of the media (the side farthest from the back of the printer). However, for the 220XiIIIPlus, you cannot move the sensors to the outside half of the media.1Upper media sensor adjustment screw2Upper media sensor12

OperationsAdjust Media Sensors4613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/054. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole).5. Tighten the adjustment screw to secure the upper media sensor.Upper Media Sensor—Outside Half of MediaTo adjust the upper media sensor for the outside half of the media, complete these steps (all models except the 220XiIIIPlus):1. Remove the ribbon (if ribbon is used).2. See Figure 30. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. 3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw.4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the outside slot. Carefully pull the wires through the cable tie. You may need to set aside the sensor wire cover if the adjustment is too far to the outside.5. Replace and slightly tighten the adjustment screw.6. Slide the upper media sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole).7. Tighten the adjustment screw.8. Make sure that the wires are routed back into the groove of the media sensor bracket.

47OperationsAdjust Media Sensors12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ALower Media SensorTo adjust the lower media sensor, complete these steps:1. Locate the lower media sensor assembly under the rear roller (Figure 31). The sensor is a spring clip holding a circuit board.Figure 31 • Lower Media Sensor Location2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as needed (wires should have a little slack).3. If you move the sensor inward and a large loop of wire develops, remove the electronics cover from the side of the printer, and gently pull the wires through. Clamp the wires so that they do not touch any drive belts.1Lower media sensor1

OperationsAdjust Printhead Pressure and Toggle Position4813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Adjust Printhead Pressure and Toggle PositionPrinthead pressure is one factor that affects print quality. If the toggle pressure is too light or uneven, the labels and ribbon may slip.Toggle Position AdjustmentYou may need to adjust the toggles if printing is too light on one side or if thick labels are used.To position the toggles, complete these steps:1. Loosen the locking nuts at the top of the toggle assemblies (Figure 33).Figure 32 • Adjusting Toggle Assembly Positions2. Slide the toggles until they provide even pressure on the media. For extremely narrow media, position one toggle over the center of the labels, and decrease the pressure on the unused toggle.3. Tighten the locking nuts.Important • Print quality depends on the labels and ribbon used as well as the toggle pressure. Make sure that your labels and ribbon are right for your application. •Direct thermal media does not need ribbon.•Thermal transfer media needs ribbon.1Locking nuts1

49OperationsAdjust Printhead Pressure and Toggle Position12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APrinthead Pressure AdjustmentIf positioning the toggles properly does not solve the problem, adjust printhead pressure. Maximize printhead life by using the lowest pressure that produces the desired print quality.To adjust printhead pressure, complete these steps:1. Print some labels at 2.4 in. (61 mm) per second by running the PA U S E S e l f Te s t on page 137.2. While printing labels, use the control panel controls to lower the darkness setting until the labels are printing gray instead of black.3. Loosen the upper knurled nuts on the toggle assemblies (Figure 33).Figure 33 • Adjusting Printhead Pressure4. Some media types require higher pressure to print well. For these media types, increase or decrease pressure using the lower knurled nuts until the left and right edges of the printed area are equally dark. 5. Increase the darkness level using the control panel controls until the printing is clear.6. Tighten the upper knurled nuts.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.1Upper knurled nuts2Lower knurled nuts21

OperationsAdjust Printhead Pressure and Toggle Position5013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A4ConfigurationThis section describes the control panel parameters that are used to configure the printer for operation.ContentsSetup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Changing Password-Protected Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Control Panel LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83RFID LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

ConfigurationSetup Mode5213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Setup ModeAfter you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the control panel displays PRINTER READY. You may now set printer parameters for your application using the control panel display and the buttons directly below it. If it becomes necessary to restore the initial printer defaults, see PA U S E S e l f Te s t on page 137 and FEED Self Test on page 138.Enter Setup ModeTo enter Setup Mode, complete these steps:1. Press SETUP/EXIT. 2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters.Important • Certain printing conditions may require that you adjust printing parameters, such as print speed, darkness, or print mode. These conditions include (but are not limited to):• printing at high speeds• peeling the media• the use of extremely thin, small, synthetic, or coated labelsBecause these and other factors affect print quality, run tests to determine the best combination of printer settings and media for your application. A poor match may limit print quality or print rate, or the printer may not function properly in the desired print mode.Note • If the printer is operating on an IP network, you can change the printer’s parameters in these additional ways:• with ZebraLink™ WebView (ZebraNet®10/100 PrintServer or ZebraNet Wireless Print Server required). For information, see the appropriate print server user guide.• with the SetWLAN configuration utility (ZebraNet Wireless Print Server required). For information, see the ZebraNet Wireless Print Server User Guide.

53ConfigurationSetup Mode12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AExit Setup ModeTo leave Setup mode, complete these steps:1. Press SETUP/EXIT.The LCD displays SAVE CHANGES.2. Press the left or right oval to display the save options (Table 6).3. Press NEXT/SAVE to select the displayed choice.When the configuration and calibration sequence is done, PRINTER READY displays.Table 6 • Save Options When Leaving Setup ModeLCD DescriptionPERMANENT Stores values in the printer even when power is turned off.TEMPORARY Saves the changes until power is turned off.CANCEL Cancels all changes made since you entered Setup mode, except for changes made to the darkness and tear-off settings, which go into effect as soon as they are made.LOAD DEFAULTS Restores all parameters other than the network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually.Note • Loading factory defaults causes the printer to auto-calibrate.LOAD LAST SAVE Loads values from the last permanent save.DEFAULT NET Restores the wired and wireless network settings back to factory defaults.

ConfigurationChanging Password-Protected Parameters5413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Changing Password-Protected ParametersCertain parameters, including the communication parameters, are password-protected by factory default.The first time that you attempt to change a password-protected parameter, the printer displays ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit numeric password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup mode by pressing SETUP/EXIT or by turning Off (O) the printer.To enter a password for a password-protected parameter, complete these steps:1. At the password prompt, use the left oval to change the selected digit position.2. When you have selected the digit that you wish to change, use the right oval to increase the selected digit value. Repeat these two steps for each digit of the password.3. After entering the password, press NEXT.The parameter you selected to change is displayed. If the password was entered correctly, you can change the value.Default Password ValueThe default password value is 1234. The password can be changed using the ^KP (Define Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet®PrintServer II, 10/100 Print Server, or Wireless Print Server required).Disable the Password Protection FeatureYou can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the ^KP ZPL/ZPL II command. To re-enable the password-protection feature, send the ZPL/ZPL II command ^KPx, where x can be any number from 1 to 9999.Caution • Do not change password-protected parameters unless you have a complete understanding of the parameters’ functions. If the parameters are set incorrectly, the printer may function unpredictably.

55ConfigurationPrint a Configuration Label12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APrint a Configuration LabelA configuration label lists the printer settings that are stored in configuration memory. After you load the media and ribbon (if necessary), print a configuration label as a record of your printer’s current settings. Keep the label to use when troubleshooting printing problems.To print a configuration label, complete these steps:1. On the control panel, press SETUP/EXIT.2. Press NEXT or PREVIOUS to scroll through the parameters until you reach LIST SETUP.3. Press the right oval to confirm printing.A configuration label prints (Figure 34).Figure 34 • Configuration Label

ConfigurationPrint a Network Configuration Label5613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Print a Network Configuration LabelIf you are using a print server, you can print a network configuration label after the printer is connected to the network.To print a network configuration label, complete these steps:1. On the control panel, press SETUP/EXIT.2. Press NEXT or PREVIOUS to scroll through the parameters until you reach LIST NETWORK.3. Press the right oval to confirm printing.A network configuration label prints (Figure 35). An asterisk designates whether the wired or wireless print server is active. If no wireless print server is installed, the wireless portion of the label does not print.Figure 35 • Network Configuration Label (With a Wireless Print Server Installed)

57ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AControl Panel LCD DisplaysUse the LCD display on the control panel to adjust printer settings. Table 7 shows parameters in the order in which they are displayed when you press NEXT/SAVE after entering Setup mode. Table 8 on page 83 shows the additional parameters that appear when a wired or wireless print server is installed in the printer.While viewing parameters, press NEXT/SAVE to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle. When a parameter is changed, an asterisk (*) appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer.Table 7 • Printer Parameters (Sheet 1 of 26)Parameter Action/ExplanationAdjust Print DarknessDarkness (burn duration) settings depend on a variety of factors, including ribbon type, media type, and the condition of the printhead. You may adjust the darkness for consistent high-quality printing.Important • Set the darkness to the lowest setting that provides good print quality. If the darkness is set too high, the ink may smear, the ribbon may burn through, or the printhead may wear prematurely.If printing is too light or if there are voids in printed areas, increase the darkness. If printing is too dark or if there is spreading or bleeding of printed areas, decrease the darkness.The FEED Self Test on page 138 can be used to determine the best darkness setting. You may want to adjust darkness while performing the PA US E S el f Test on page 137. Because the darkness setting takes effect immediately, you can see the results on labels that are currently printing. Darkness settings also may be changed by the driver or software settings.Default: +04.0Range: 00.0 to +30.0To change the value shown:1. Press the right oval to increase darkness.2. Press the left oval to decrease darkness.Adjust Print SpeedAdjusts the speed for printing a label (given in inches per second). Slower print speeds typically yield better print quality. Print speed changes take effect upon exiting Setup mode.Default: 2 IPSRange: 2 to 12 IPS (depends on specific printer)To change the value shown:1. Press the right oval to increase the value.2. Press the left oval to decrease the value.DARKNESS +04.0 - + PRINT SPEED 2 IPS +

ConfigurationControl Panel LCD Displays5813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Adjust the Tear-Off PositionThis parameter establishes the position of the media over the tear-off/peel-off bar after printing. See Figure 36. Higher numbers move the media out (the tear line moves closer to the leading edge of the next label), and lower numbers move the media in (the tear line moves closer to the edge of the label just printed).Figure 36 • Tear-Off Position AdjustmentDefault: +0Range: –120 to +120To change the value shown:1. Press the right oval to increase the value. Each press adjusts the tear-off position by four dot rows.2. Press the left oval to decrease the value. Each press adjusts the tear-off position by four dot rows.Select Print ModePrint mode settings tell the printer the method of media delivery that you wish to use. Make sure that your printer can support the selected option.Default: TEAR-OFFSelections: TEAR-OFF, PEEL-OFF, CUTTER, APPLICATOR, REWINDTo change the value shown:1. Press the left or right oval to scroll through the options.Table 7 • Printer Parameters (Sheet 2 of 26)Parameter Action/ExplanationTEAR OFF +000- +1Media direction2Factory-set tear line location at position 0012 PRINT MODE-TEAR-OFF +

59ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASet Media TypeThis parameter tells the printer the type of media that you are using (see Types of Media on page 24 for more information). Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).When non-continuous media is selected, the printer feeds media to calculate label length (the distance between two recognized registration points of the inter-label gap, webbing, or alignment notch or hole).Default: NON-CONTINUOUSSelections: CONTINUOUS, NON-CONTINUOUSTo change the value shown:1. Press the left or right oval to toggle between the options.Set the Sensor TypeThis parameter tells the printer whether you are using media with a web (gap/space between labels, notch, or hole) to indicate the separations between labels or if you are using media with a black mark printed on the back. If your media does not have black marks for registration on the back, leave your printer at the default (WEB).Default: WEBSelections: WEB, MARKTo change the value shown:1. Press the left or right oval to toggle between the options.Select Print MethodThe print method parameter tells the printer the method of printing that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon). Default: THERMAL TRANSFERSelections: THERMAL TRANSFER, DIRECT THERMALNote • Selecting direct thermal when using thermal transfer media and ribbon creates an error condition, but printing continues.To change the value shown:1. Press the left or right oval to toggle between the options.Table 7 • Printer Parameters (Sheet 3 of 26)Parameter Action/Explanation MEDIA TYPE-NON-CONTINUOUS + SENSOR TYPE-WEB + PRINT METHOD-THERMAL-TRANS. +

ConfigurationControl Panel LCD Displays6013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Set Print WidthDetermines the printable area across the width of the label given the resolution of the printer.Default: depends on specific printerNote • Setting the width too narrow can result in portions of the label not being printed on the media. Setting the width too wide wastes formatting memory and can cause printing off the label and on the platen roller. This setting can affect the horizontal position of the label format if the image was inverted using the ^POI ZPL II command.To change the value shown:1. Press the left oval to move the cursor.2. Press the right oval to increase the value of the digit.To change the unit of measurement:1. Press the left oval until the unit of measurement is active.2. Press the right oval to toggle to a different unit of measure (mm, inches, or dots).Table 7 • Printer Parameters (Sheet 4 of 26)Parameter Action/Explanation PRINT WIDTH- 104 0/8 MM +

61ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASet Maximum Label LengthThis parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length (Figure 37). If the value is set to a smaller value than the label length, the printer assumes that continuous media is loaded, and the printer cannot calibrate.For example, if the label length is 5.0 inches (126 mm) including the interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).Figure 37 • Label LengthDefault: 39.0 inches (988 mm). Range: Values are adjustable in one-inch (25.4 mm) increments.To change the value shown:1. Press the right oval to increase the value. 2. Press the left oval to decrease the value.Table 7 • Printer Parameters (Sheet 5 of 26)Parameter Action/ExplanationMAXIMUM LENGTH-39.0 IN 988 MM}21Label length (including interlabel gap)2Interlabel gap3Set maximum label length to approximately this value13

ConfigurationControl Panel LCD Displays6213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Set Early Warning SystemWhen this parameter is enabled, the printer provides warnings when labels are running low.Note • Update the number of labels per roll when beginning use of the Early Warning System. The printer does not make any adjustments when power is turned off and on.Default: MEDIA DISABLEDSelections: MEDIA DISABLED, MEDIA ENABLEDTo change the Early Warning settings:1. When the LCD displays EARLY WARNING MEDIA, press the left or right oval to toggle between ENABLED and DISABLED. (If you are prompted for a password, enter your password using the instructions in Changing Password-Protected Parameters on page 54.)2. If you enable the Early Warning System, do the following:a. Exit Setup mode and save changes to enable additional parameters.b. Enter Setup mode again. The media and ribbon parameters (LABELS PER ROLL, MEDIA REPLACED, RIBBON LENGTH, and RIBBON REPLACED) appear.c. Adjust the settings as necessary (descriptions of each of these parameters follows).Set Number of Labels Per Roll for Early WarningThis parameter appears only when Early Warning is enabled for media. This value should correspond to the number of labels per roll of the media that you are using.Default: 0900Range: 100 to 9999To change the value shown:1. Press the left oval to move the cursor.2. Press the right oval to increase the value of the digit.Based on the number entered, when the printer detects that less than 15% of the labels remain, WARNING MEDIA LOW appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a media warning is received, the LCD prompts with MEDIA REPLACED?. 3. If you replaced the media, press the right oval to select YES to clear the warning and reset the label counter. If you did not replace the media, press the left oval to select NO.Table 7 • Printer Parameters (Sheet 6 of 26)Parameter Action/ExplanationEARLY WARNINGMEDIA DISABLEDLABELS PER ROLL- 0900 +

63ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AReset Media Counter for Early WarningThis parameter appears only when Early Warning is enabled for media.To reset the media counter:1. Did you replace the media?a. If you replaced the media, press the right oval to select YES.b. If you did not replace the media, press the left oval to select NO.Set Ribbon Length for Early WarningThis parameter appears only when Early Warning is enabled for media and the printer is set for Thermal Transfer operation.Default: 450 M/1476 FTRange: 100 M/328 FT to 450 M/1476 FT in 50 M incrementsTo change the value shown:1. Press the left or right oval to set the value to match the length of the ribbon that you are using.Based on the number entered, when the printer detects that less than 15% of the ribbon remains, WARNING RIBBON LOW appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a ribbon warning is received, the LCD prompts with RIBBON REPLACED?. Reset Ribbon Counter for Early WarningThis parameter appears only when Early Warning is enabled for media and the printer is set for Thermal Transfer operation.To reset the ribbon counter:1. Did you replace the ribbon?a. If you replaced the ribbon, press the right oval to select YES.b. If you did not replace the ribbon, press the left oval to select NO.Table 7 • Printer Parameters (Sheet 7 of 26)Parameter Action/ExplanationMEDIA REPLACED?NO YESRIBBON LENGTH- 450M 1476 FT +RIBBON REPLACED?NO YES

ConfigurationControl Panel LCD Displays6413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Set Early Warning for MaintenanceWhen this parameter is enabled, the printer provides warnings when the printhead needs to be cleaned.Note • Update the number of labels per roll when beginning use of the Early Warning System. Also, the printer does not make any adjustments when power is turned off and on.Default: MAINT. OFFSelections: MAINT. OFF, MAINTENANCE ONTo change the Early Warning settings:1. When the LCD displays EARLY WARNING MAINTENANCE, press the left or right oval to toggle between OFF and ON. (If you are prompted for a password, enter your password using the instructions in Changing Password-Protected Parameters on page 54.)2. Exit Setup mode and save changes to enable additional parameters related to the early warning system.3. Enter Setup mode again and go to the following parameters to enter the printhead cleaning interval and the printhead life.Set Printhead Cleaning Interval for Early WarningThis parameter appears only when Early Warning is enabled for maintenance. This value should correspond to the length of the media or ribbon roll that you are using.Default: 450 M/1476 FTRange: 100 M/328 FT to 450 M/1476 FT in 50 M incrementsTo change the value shown:1. Press the left or right oval to set the printhead cleaning interval to the desired number of inches of media or ribbon.When the printhead reaches the set length, WARNING CLEAN PRINTHEAD appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a printhead cleaning warning is received, the LCD prompts with HEAD CLEANED?. Reset Printhead Cleaning Counter for Early WarningThis parameter appears only when Early Warning is enabled for maintenance.To reset the printhead cleaning counter:1. Did you clean the printhead?a. If you cleaned the printhead, press the right oval to select YES.b. If you did not clean the printhead, press the left oval to select NO.Table 7 • Printer Parameters (Sheet 8 of 26)Parameter Action/ExplanationEARLY WARNINGMAINT. OFFHEAD CLEANING- 450M 1476 FT +HEAD CLEANED?NO YES

65ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASet Printhead Life for Early WarningThis parameter appears only when Early Warning is enabled for maintenance. Set this value to the number of inches of media that the printhead is expected to print.Default: 1,000,000 inchesRange: 100 to 1,000,000 inchesTo change the value shown:1. Press the left oval to move the cursor.2. Press the right oval to increase the value of the digit.When the printhead reaches the set length, WARNING REPLACE HEAD appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a printhead life warning is received, the LCD prompts with NEW PRINTHEAD?. 3. If you replaced the printhead, press the right oval to select YES to clear the warning and reset the printhead life counter. If you did not replace the printhead, press the left oval to select NO.Reset Printhead Life Counter for Early WarningThis parameter appears only when Early Warning is enabled for maintenance.To reset the printhead life counter:1. Did you replace the printhead?a. If you replaced the printhead, press the right oval to select YES.b. If you did not replace the printhead, press the left oval to select NO.List FontsThis option prints a label that lists the available fonts in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, Flash memory, optional PCMCIA font cards, or Compact Flash cards.To print a list of the available fonts:1. Press the right oval to select PRINT.List Bar CodesThis option prints a label that lists the available bar codes in the printer. Bar codes may be stored in RAM, Flash memory, optional PCMCIA cards, or Compact Flash cards.To print a list of the available bar codes:1. Press the right oval to select PRINT.Table 7 • Printer Parameters (Sheet 9 of 26)Parameter Action/ExplanationHEAD LIFE- 1000000 IN +NEW PRINTHEAD?NO YESLIST FONTS PRINTLIST BAR CODES PRINT

ConfigurationControl Panel LCD Displays6613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05List ImagesThis option prints a label that lists the available images stored in the printer’s RAM, Flash memory, optional memory card, PCMCIA cards, or Compact Flash cards.To print a list of the available images:1. Press the right oval to select PRINT.List FormatsThis option prints a label that lists the available formats stored in the printer’s RAM, Flash memory, optional EPROM, or optional memory card.To print a list of the available formats:1. Press the right oval to select PRINT.List SetupThis option prints a configuration label (see Figure 34 on page 55), which lists the current printer configuration.To print a configuration label:1. Press the right oval to select PRINT.List Network SettingsThis option prints a network configuration label (see Figure 35 on page 56), which lists the settings for any print server that is installed.To print a network configuration label:1. Press the right oval to select PRINT.List AllThis option prints labels that list the available fonts, bar codes, images, formats, and the current printer and network configurations.To print labels for all settings:1. Press the right oval to select PRINT.Table 7 • Printer Parameters (Sheet 10 of 26)Parameter Action/ExplanationLIST IMAGES PRINTLIST FORMATS PRINTLIST SETUP PRINTLIST NETWORK PRINTLIST ALL PRINT

67ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AFormat Memory Card This option erases all previously stored information from the optional PCMCIA card or Compact Flash card.Caution • This option completely erases the selected card.To format a memory card:1. Press the left oval to select A: or the right oval to select B:.If your printer is set to require a password, you are prompted to enter the password.2. Enter the password. For instructions, see Changing Password-Protected Parameters on page 54.3. Press the appropriate button again to select the desired card.The display shows ARE YOU SURE?.4. Do you wish to continue?• Press the left oval to select NO to cancel the request and return to FORMAT CARD prompt.• Press the right oval to select YES and begin initialization.When initialization is complete, the printer automatically exits Setup mode, and the control panel displays PRINTER READY. If you exit Setup mode while initialization is still in process, the control panel display flashes between the phrases CHECKING B: MEMORY and PRINTER IDLE.Note • Depending on the amount of memory in the memory card, initialization may take up to 5 minutes to complete.Table 7 • Printer Parameters (Sheet 11 of 26)Parameter Action/ExplanationFORMAT CARD:A: B:

ConfigurationControl Panel LCD Displays6813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Initialize Flash MemoryThis option erases all previously stored information from Flash memory.Caution • This option completely erases the Flash memory.To initialize Flash memory:1. Press the right oval to select YES. If your printer is set to require a password, you are prompted to enter the password.2. Enter the password. For instructions, see Changing Password-Protected Parameters on page 54.The display shows INITIALIZE FLASH?3. Press the right oval to select YES.The display shows ARE YOU SURE?.4. Do you wish to continue?• Press the left oval to select NO to cancel the request and return to the INITIALIZE FLASH prompt.• Press the right oval to select YES and begin initialization.When initialization is complete, the printer automatically exits Setup mode, and the control panel displays PRINTER READY. If you exit Setup mode while initialization is still in process, the control panel display flashes between the phrases CHECKING E: MEMORY and PRINTER IDLE.Note • Depending on the amount of free FLASH memory, initialization may take up to 1 minute to complete.Table 7 • Printer Parameters (Sheet 12 of 26)Parameter Action/ExplanationINIT FLASH MEM. YES

71ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASet Parallel CommunicationsSelect the communications port that matches the one being used by the host computer.Default: BIDIRECTIONALSelections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONALTo change the value shown:1. Press the left or right oval to scroll through the options.Set Serial CommunicationsSelect the communications port that matches the one being used by the host computer.Important • Do not change this parameter from the default. The printer supports only RS-232. This parameter will be eliminated in a future version of the firmware.Default: RS232Selections: RS232, RS422/485, RS485 MULTIDROPTo change the value shown:1. Press the left or right oval to scroll through the options.Set BaudThe baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.Default: 9600Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600, 115200To change the value shown:1. Press the left or right oval to scroll through the options.Set Data BitsThe data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer.Note • Code Page 850 requires the data bits to be set to 8 bits. See the ZPL II Programming Guide for more information.Default: 8BITSSelections: 7BITS, 8BITSTo change the value shown:1. Press the left or right oval to toggle between the options.Table 7 • Printer Parameters (Sheet 15 of 26)Parameter Action/ExplanationPARALLEL COMM.-BIDIRECTIONAL +SERIAL COMM-RS232 +BAUD-9600 +DATA BITS- 8 BITS

ConfigurationControl Panel LCD Displays7213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Set ParityThe parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer.Default: NONESelections: EVEN, ODD, NONETo change the value shown:1. Press the left or right oval to scroll through the options.Set Host HandshakeThe handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place. Select the handshake protocol that matches the one being used by the host computer.Default: XON/XOFF Selections: XON/XOFF, DTR/DSR, RTS/CTSTo change the value shown:1. Press the left or right oval to scroll through the options.Set ProtocolProtocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL II Programming Guide.Default: NONESelections: NONE, ZEBRA, ACK_NAKNote • ZEBRA is the same as ACK_NAK, except that ZEBRA response messages are sequenced. If ZEBRA is selected, the printer must use DTR/DSR for host handshake protocol.To change the value shown:1. Press the left or right oval to scroll through the options.Set Network IDNetwork ID is used to assign a unique number to a printer. This gives the host computer the means to address a specific printer. This does not affect TCP/IP or IPX networks.Default: 000Range: 000 to 999To change the value shown:1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Table 7 • Printer Parameters (Sheet 16 of 26)Parameter Action/ExplanationPARITY- NONE +HOST HANDSHAKE- XON/XOFF +PROTOCOL- NONE +NETWORK ID- 000 +

73ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASet Communications ModeThe communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. When DIAGNOSTICS is selected, all data sent from the host computer to the printer prints as straight ASCII characters, with the hex value below the ASCII text. The printer prints all characters received, including control codes, like CR (carriage return). A sample printout is shown in Communications Diagnostics Test on page 142. Notes on diagnostic printouts are defined as follows:• FE indicates a framing error.• OE indicates an overrun error.• PE indicates a parity error.• NE indicates noise.Default: NORMAL MODESelections: NORMAL MODE, DIAGNOSTICSTo change the value shown:1. Press the left or right oval to toggle between the options.2. For any errors, check that your communication parameters are correct. 3. Set the print width equal to or less than the label width used for the test. See Set Print Width on page 60 for more information.Set Control Prefix CharacterThe printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction. The “H” that is displayed indicates Hexadecimal and is not part of the value.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.Default: 7E (tilde—displayed as a black square)Range: 00 to FFTo change the value shown:1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Table 7 • Printer Parameters (Sheet 17 of 26)Parameter Action/ExplanationCOMMUNICATIONS- NORMAL MODE +CONTROL PREFIX- < >7EH +

ConfigurationControl Panel LCD Displays7413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Set Format Prefix CharacterThe format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. The “H” that is displayed indicates Hexadecimal and is not part of the value. The printer looks for this hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide Volume I for more information.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.Default: 5E (caret)Range: 00 to FFTo change the value shown:1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Set Delimiter CharacterThe delimiter character is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more information.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.Default: 2C (comma)Range: 00 to FFTo change the value shown:1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Select ZPL ModeThe printer remains in the selected mode until it is changed by this parameter or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II, eliminating the need to rewrite any ZPL formats that already exist. See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II.Default: ZPL IISelections: ZPL II, ZPLTo change the value shown:1. Press the left or right oval to toggle between the options.Table 7 • Printer Parameters (Sheet 18 of 26)Parameter Action/ExplanationFORMAT PREFIX- <^>5EH +DELIMITER CHAR- <,>2CH +ZPL MODE- ZPL II +

75ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASelect Media Power-Up OptionThis parameter sets the action of the media when you turn on the printer.Default: CALIBRATIONSelections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO MOTION•Feed—feeds the labels to the first registration point.•Calibration—determines the length of the label and adjusts the sensor settings.•Length—In continuous mode, feeds the last stored label length. In noncontinuous mode, calibrates based on the maximum label length setting (see Set Maximum Label Length on page 61).•Short Cal—calibrates label length using the current sensor settings.•No Motion—the media does not move. You must press FEED to cause the printer to resynch to the start of the next label.To change the value shown:1. Press the left or right oval to scroll through the options.Select Head Close OptionThis parameter sets the action of the media when you close the printhead.Default: CALIBRATIONSelections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO MOTION•Feed—feeds the labels to the first registration point.•Calibration—determines the length of the label and adjusts the sensor settings.•Length—In continuous mode, feeds the last stored label length. In noncontinuous mode, calibrates based on the maximum label length setting (see Set Maximum Label Length on page 61).•Short Cal—calibrates label length using the current sensor settings.•No Motion—the media does not move. You must press FEED to cause the printer to resynch to the start of the next label.To change the value shown:1. Press the left or right oval to scroll through the options.Table 7 • Printer Parameters (Sheet 19 of 26)Parameter Action/ExplanationMEDIA POWER UP- CALIBRATION +HEAD CLOSE- CALIBRATION +

ConfigurationControl Panel LCD Displays7613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Select Backfeed SequenceThis parameter sets when label backfeed occurs after a label is removed in some print modes. It has no effect in Rewind mode. This setting is superseded by ~JS when received as part of a label format (see ZPL II Programming Guide Volume I).Default: DEFAULT (90%)Selections: DEFAULT, AFTER, BEFORE, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, OFFTo change the value shown:1. Press the left or right oval to scroll through the options.Adjust Label Top PositionThis parameter adjusts the print position vertically on the label. Positive numbers adjust the label top position farther down the label (away from the printhead); negative numbers adjust the position up the label (toward the printhead). The displayed value represents dots.Default: +000Range: –120 to +120 dotsTo change the value shown:1. Press the right oval to increase the value. 2. Press the left oval to decrease the value.Adjust Left PositionThis parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing away from the main frame by the number of dots selected; negative numbers shift printing toward the main frame. The displayed value represents dots. Default: 0000Range: –9999 to +9999 dotsTo change the value shown:1. Press the left oval to move the cursor.2. Press the right oval to change between +/- and to increase the value of the digit.3. For a negative value, enter the value before changing to the minus sign.Table 7 • Printer Parameters (Sheet 20 of 26)Parameter Action/ExplanationBACKFEED- DEFAULT +LABEL TOP +000- +LEFT POSITION- ±0000 +

77ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASet the Head Test CountThe printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests.Note • This parameter will only appear if the Head Test Count option is installed. For 110XiIIIPlus printers, look at the configuration label to see if the option is installed.Default: 0000 (disables the test)Range: 0000 to 9999To set the number of labels to print between head tests:1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Table 7 • Printer Parameters (Sheet 21 of 26)Parameter Action/ExplanationHEAD TEST COUNT 0000 +If the Head Test Option is installed, HEAD TEST COUNT will be listed.

ConfigurationControl Panel LCD Displays7813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Set the Printhead Resistor ValueCaution • This parameter should be changed only by qualified service personnel. Do not set the value higher than that shown on the printhead. Setting a higher value may damage the printhead.This value is preset at the factory to match the resistance value of the printhead. It does not need to be changed unless the printhead or the main logic board is replaced.Initial Value: Factory-set to match the printhead shipped with your printer.Default Value: 0500Range: 0488 to 2000To set the printhead resistor value:1. Before replacing the printhead, look for the label that shows the resistance value (Ωvalue) of the new printhead. Make note of this setting before installing the new printhead.2. Press the left oval to move to the next digit position.3. Press the right oval to increase the value of the digit.Set the Verifier PortThe auxiliary port is used to determine how the printer reacts to the Zebra on-line verifier. For more information on the operation of the optional verifier, refer to the documentation provided with that option.Default: OFFSelections: OFF, VER-RPRNT ERR, VER-THRUPUT•OFF: The verifier port is off.•VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code is near the upper edge of the label, the label is fed out far enough to be verified and then backfed to allow the next label to be printed and verified.•VER-THRUPUT: Allows greatest throughput but may not indicate a verification error immediately upon detection. May print from one to three labels before an error is recognized and printing stops.To change the value shown:1. Press the left or right oval to scroll through the options.Table 7 • Printer Parameters (Sheet 22 of 26)Parameter Action/ExplanationHEAD RESISTOR- 0500 OHMS +VERIFIER PORTOFF

79ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ASet Applicator Port ModeDetermines the action of the applicator port.Note • Set this value as suggested by the applicator manufacturer.Default: OFFSelections: OFF, MODE 1, MODE 2, MODE 3, MODE 4•OFF: The applicator port is off.•MODE 1: Asserts the ~END_PRINT signal low while the printer is moving the label forward.•MODE 2: Asserts the ~END_PRINT signal high while the printer is moving the label forward.•MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes.•MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes.To change the value shown:1. Press the left or right oval to scroll through the options.Select Start Print SignalThis parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer.Caution • Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded. Please make a note of it. While other choices are valid, the printer must be returned to its designated setting for it to work properly.Default: PULSE MODESelections: PULSE MODE, LEVEL MODE•PULSE MODE—Labels print when the signal transitions from HIGH to LOW.•LEVEL MODE—Labels print as long as the signal is asserted LOW.To change the value shown:1. Press the left or right oval to toggle between the options.Table 7 • Printer Parameters (Sheet 23 of 26)Parameter Action/ExplanationAPPLICATOR PORT- OFF +START PRINT SIG- PULSE MODE +

ConfigurationControl Panel LCD Displays8013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Select Resynch ModeThis parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected.Default: FEED MODESelections: FEED MODE, ERROR MODE•FEED MODE—If the label top is not where expected, the printer feeds a blank label to find the label top position.•ERROR MODE—If the label top is not where expected, the printer stops, enters Pause mode, displays the message Error Condition Feed Label, flashes the ERROR light, and asserts the Service Required signal (pin 10 on the Applicator Interface Connector).To resynch the media to the top of the label in Error mode, press PAUSE to exit Pause mode. The ERROR light stops flashing, and the Service Required signal is deactivated. The action of the printer is determined by the Head Close configuration selection (see Select Head Close Option on page 75).To change the value shown:1. Press the left or right oval to toggle between the options.These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician. Refer to the ZPL II Programming Guide for information on these parameters.To skip these parameters:1. Press NEXT/SAVE repeatedly.Table 7 • Printer Parameters (Sheet 24 of 26)Parameter Action/ExplanationRESYNCH MODE- FEED MODE +WEB S. 073- +MEDIA S. 075- +RIBBON S. 071- +- +MARK S. 000- +MARK MED S. 000- +MEDIA LED 082- +RIBBON LED 008- +MARK LED 005- +

81ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AAdjust LCD DisplayThis parameter allows you to adjust the brightness of your LCD if it is difficult to read.Default: 10Range: 00 to 19To change the value shown:1. Press the right oval to increase the value (increase brightness).2. Press the left oval to decrease the value (reduce brightness).Select Format ConvertSelects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale.Default: NONESelections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600To change the value shown:1. Press the left or right oval to scroll through the options.Select Idle DisplayThis parameter selects the LCD options for the real-time clock.Note • If the default value is not selected, pressing the left or right oval briefly displays the firmware version of the printer.Default: FIRMWARE VERSIONSelections: MM/DD/YY (24 HOUR), MM/DD/YY (12 HOUR), DD/MM/YY (24 HOUR), DD/MM/YY (12 HOUR), FW VERSIONTo change the value shown:1. Press the left or right oval to scroll through the options.Set RTC DateThis parameter allows you to set the date following the convention selected in IDLE DISPLAY.To change the value shown:1. Press the left oval to move to the next digit position. 2. Press the right oval to change the value of the digit.Set RTC TimeThis parameter allows you to set the time following the convention selected in IDLE DISPLAY.To change the value shown:1. Press the left oval to move to the next digit position. 2. Press the right oval to change the value of the digit.Table 7 • Printer Parameters (Sheet 25 of 26)Parameter Action/ExplanationLCD ADJUST +10- +FORMAT CONVERT- NONE +IDLE DISPLAY- FW VERSION +RTC DATE- 01/31/01 +RTC TIME- 14:55 +

ConfigurationControl Panel LCD Displays8213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Select the Display LanguageThis parameter changes the language displayed on the LCD.Default: ENGLISHSelections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN, NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH, FINNISH, JAPANTo change the value shown:1. Press the left or right oval to scroll through the options.Table 7 • Printer Parameters (Sheet 26 of 26)Parameter Action/ExplanationLANGUAGEENGLISH

83ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APrint Server LCD DisplaysThe menu options shown in Table 8 display only if you have a print server installed.Table 8 • Print Server Parameters (Sheet 1 of 4)Parameter Action/ExplanationLoad LAN Source1This parameter, which serves the same function as the ^NP ZPL command, specifies whether to use the printer’s or the print server’s IP settings at bootup.Default: PRINTERSelections: PRINTER, PRINTSERVERTo change the value shown:1. Press the left or right oval to toggle between the options.Check for Wired PrintServer1This parameter, which serves the same function as the ^NB ZPL command, tells the printer whether to search for a wired print server at bootup.Default: NOSelections: YES, NOTo change the value shown:1. Press the left or right oval to toggle between the options.Specify IP Protocol2Allows either the user (permanent) or the server (dynamic) to select the IP address. If a dynamic option is chosen, this selection determines the method(s) by which the print server (wired or wireless) receives the IP address from the server.Default: ALLSelections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP AND BOOTP, PERMANENTNote • Use of GLEANING ONLY is not recommended when the Wireless Print Server is installed.To change the value shown:1. Press the left or right oval to scroll through the options.1 Appears only when the ZebraNet Wireless Print Server is installed.2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254.3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP.LOAD LAN FROM?PRINTERWIRED PS CHECK?NOIP PROTOCOLALL

ConfigurationControl Panel LCD Displays8413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Specify IP Address2This parameter allows you to select the IP address if PERMANENT was chosen in IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the address.)To change the value shown:1. Press the left oval to move the cursor.2. Press the right oval to increase the value of the digit.Specify Subnet Mask2This parameter selects the part of the IP address that is considered to be part of the local network. It can be reached without going through the default gateway.To change the value shown:1. Press the left oval to move the cursor.2. Press the right oval to increase the value of the digit.Specify Default Gateway2This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network.To change the value shown:1. Press the left oval to move the cursor.2. Press the right oval to increase the value of the digit.View MAC Address1,3Displays the MAC address of the wireless card. This parameter cannot be changed through the control panel.View ESSID1,3This parameter cannot be changed through the control panel. Use the ^WS ZPL command to change the value. For more information, see the Wireless Print Server User Guide.Select Authentication Type1,3If encryption is on, specify whether to use open or shared authentication.Default: OPENSelections: OPEN, SHAREDTo change the value shown:1. Press the left or right oval to toggle between the options.Table 8 • Print Server Parameters (Sheet 2 of 4)Parameter Action/Explanation1 Appears only when the ZebraNet Wireless Print Server is installed.2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254.3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP.IP ADDRESS000.000.000.000SUBNET MASK000.000.000.000DEFAULT GATEWAY000.000.000.000MAC ADDRESS000000000000ESSID125AUTH. TYPEOPEN

85ConfigurationControl Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AEnable LEAP Mode3,4LEAP is an encryption method that is available with some wireless cards. Set the LEAP user name and password through the printer web pages.Default: OFFSelections: ON, OFFTo change the value shown:1. Press the left or right oval to toggle between the options.Select Encryption Mode1,3Select whether to use 40-bit encryption, 128-bit encryption, or no encryption.Important • If using encryption, use the ^WE ZPL command to set the value for the active encryption key. Failure to do so can disable the wireless system. For more information, see the Wireless Print Server User Guide.Default: OFFSelections: OFF, 40-BIT, 128-BITTo change the value shown:1. Press the left or right oval to scroll through the options.Select Encryption Index1,3Use this parameter to tell the printer which encryption key to use.Important • Use the ^WE ZPL command to set the value for the active encryption key. Failure to do so can disable the wireless system. For more information, see the Wireless Print Server User Guide.Default: 1Selections: 1, 2, 3, 4To change the value shown:1. Press the left or right oval to scroll through the options.Table 8 • Print Server Parameters (Sheet 3 of 4)Parameter Action/Explanation1 Appears only when the ZebraNet Wireless Print Server is installed.2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254.3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP.LEAP MODEOFFENCRYPTION MODEOFFENCRYPT. INDEX1

ConfigurationControl Panel LCD Displays8613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Reset Network2,3This option resets the wireless card and the print server when the wireless option is running. Selecting this option has no effect when the wireless option is not running, when there is no card inserted, or when the wireless password is anything other than the default (zero).1. Press the right oval to select YES.The LCD prompts ARE YOU SURE?.• Press the left oval to select NO and cancel the request.• Press the right oval to select YES and reset the network.Table 8 • Print Server Parameters (Sheet 4 of 4)Parameter Action/Explanation1 Appears only when the ZebraNet Wireless Print Server is installed.2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254.3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP.RESET NETWORKYES

87ConfigurationFront Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ARFID LCD DisplaysThis section shows the Radio Frequency Identification (RFID) control panel parameters. The parameters shown in Table 9 display only if you have an RFID reader installed.When you enter Setup mode, press PREVIOUS to access these parameters without having to scroll through all of the other parameters.Table 9 • RFID Parameters (Sheet 1 of 4)Parameter Action/ExplanationPerform RFID TestIn both versions of this test, the printer attempts to read and write to a transponder. In the slow test, the printer also checks the reader version number. If the printer fails the test, the control panel displays an error message. No label movement occurs with this test.To perform the RFID test:1. See Figure 39. Position an RFID label so that the transponder is over the RFID antenna.Figure 39 • Label Position for RFID Test2. Press the left oval to select QUICK.ORPress the right oval to select SLOW.3. If necessary, press the right oval to select CONTINUE.RFID TESTQUICK SLOW11RFID antenna location

89ConfigurationFront Panel LCD Displays12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AView or Change RFID Write PowerThis parameter displays the current value for RFID write power.Default: HISelections: HI, MED, LOWTo change the value shown:1. Press the left or right oval to scroll through the options.RFID Error StatusDuring an error condition, an error message shows on the second line of the display. Refer to the RFID Programming Guide for more information about the error messages. This field cannot be modified.Specify RFID Tag TypeSelect the RFID tag type that you are using. If the tag type is not listed, you may not be able to use the labels with your printer.Selections:• CLASS 1 64-BIT• CLASS 1 96-BIT• ISO18000• NONE•CLASS 0•CLASS 0+•GEN2To change the value shown:1. Press the left or right oval to scroll through the options.Table 9 • RFID Parameters (Sheet 3 of 4)Parameter Action/ExplanationRFID WRITE PWRHIRFID ERR STATUSRFID TAG TYPE

ConfigurationFront Panel LCD Displays9013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Read and Display RFID Tag DataWhen this option is selected, the reader attempts to read a tag over the RFID antenna, even if the printhead is open. Results are displayed in hexadecimal format. The printer rereads the tag every 2 seconds, so if the tag changes, data is displayed for the current tag over the antenna.To read RFID tag data:1. Place an RFID label over the antenna (no movement occurs with the test).• If no tag data can be read, the text NO DATA appears on the bottom line of the LCD display.• If a tag is present, the data for that tag appears on the bottom line of the display in hexadecimal format. If there is more data than can fit on the bottom line (such as for 96-bit tags), the bottom line will cycle from the first 8 bytes (most significant) to the next 4 bytes (least significant) approximately every 2 seconds. Whatever hexadecimal data that can fit on two screens is displayed and cycled through.For example, if the tag contains the data 0x112233445566778899001122, when this option is selected, the bottom line of the display shows: 1122334455667788 for 2 seconds followed by 99001122 for 2 seconds. The printer cycles through these indefinitely.Table 9 • RFID Parameters (Sheet 4 of 4)Parameter Action/ExplanationRFID TAG DATA

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A5Print Modes and OptionsThis section describes the print modes and other options available for the printer.ContentsPrinter Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92RFID Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92XML-Enabled Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Remove Backing or Labels from Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Print Modes and OptionsPrinter Options9213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Printer OptionsThe following are options available for the XiIIIPlus printer. Both RFID capability and XML-Enabled printing are standard on the R110Xi and R170Xi printers.RFID CapabilityAn RFID reader and antenna are standard on the RFID-enabled R110Xi and R170Xi printers. The reader and antenna allow a printer to read and encode RFID labels. For more information about RFID operation, refer to the RFID Programming Guide. You can find a copy of the guide on the User CD that came with your printer, or you can download the latest version from http://www.zebra.com/manuals.You may choose to have certain models of the XiIIIPlus printer configured as RFID-ready. The standard printer configuration is altered so that an RFID reader/antenna may be installed easily at a later date, making the printer RFID-enabled. Contact an authorized Zebra RFID reseller for more information about RFID capabilities.XML-Enabled PrintingThe XML-Enabled Printing option is standard on the R110Xi and R170Xi. The option can be ordered as an option on the XiIIIPlus printer.The XML-Enabled Printing option offers increased flexibility and interoperability by making it possible to integrate Zebra printers quickly and easily into most Enterprise Resource Planning (ERP) systems and their applications. XML-enabled printers print directly from Oracle Warehouse Management System (WMS), Mobile Supply Chain Applications (MSCA), and many other ERP vendor applications. XML-enabled label formats upload directly to the label printer, and the XML data stream is sent via TCP/IP directly to the appropriate Zebra printer. Contact your authorized Zebra XML-Certified reseller for more information about the XML-Enabled Printing option.

93Print Modes and OptionsPrint Modes12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APrint ModesThe options on your printer may let you set up additional print modes. Use the control panel to set up the printer to the print mode that you wish to use.The following are the print mode selections available through the control panel. Some of them require that the option be purchased.•Tear-off• Peel-off•Cutter•Rewind• Applicator (used only if a machine will apply printed labels to something)To select a print mode, complete these steps:1. From the control panel, press SETUP/EXIT.2. Press NEXT/SAVE until the LCD reads PRINT MODE.3. Use the right or left oval to scroll though the choices. Be sure to select a print mode that your hardware supports—some of the selections displayed are for optional printer features.4. To save your selection, press SETUP/EXIT.Tear-Off ModeSee Loading Media on page 30 to set up labels in Tear-Off mode.

Print Modes and OptionsPrint Modes9413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Peel-Off ModePeel-Off mode (Figure 40) advances one label at a time. The printer does not print another label until the first label is removed. The TAKE LABEL light flashes until the label is removed. The backing is wound on the rewind spindle, but the rewind plate is not used.Figure 40 • Media Loaded in Peel-Off ModeTo set up the printer in Peel-Off mode, complete these steps:1. Remove the rewind plate (if installed) from the front of the printer. Store it on the two mounting screws on the inside of the control panel.2. From the control panel, select Peel-Off mode.3. Open the printhead.4. Slide the media guide and media supply guide as far from the printer frame as possible. 1Printhead lever2Media guide3Media supply guide4Media5Media hanger6Guide plate7Spindle hook8Rewind spindle9Label backing10 Rewind plate (removed)11 Tear-off bar12 Printed label12348 7 610111259

95Print Modes and OptionsPrint Modes12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A5. Flip down the media supply guide.6. Put the roll of media on the media hanger.7. Push the label core toward the printer frame. The labels must be aligned with the label core. 8. Feed the media under the media guide roller and under the printhead.9. Adjust the media supply guide so it is just touching the edge of the media.10. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the tear-off/peel-off bar. Remove all labels from this portion to create a leader.11. Remove the hook from the rewind spindle. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate.12. Wind the label backing around either the 3 in. (76 mm) core or the rewind spindle and reinstall the hook.13. Flip up the media supply guide. Slide in the media guide and media supply guide so they just touch, the edge of the labels. The labels should lie flat.14. Before closing the printhead, make sure that:• The labels are positioned against the inside guides.• The labels are taut and parallel with the pathway when wound onto the rewind spindle or core.15. Close the printhead.The backing winds on the rewind spindle or core.16. For instructions for removing the backing from the rewind spindle, see Remove Backing or Labels from Rewind Spindle on page 99.

Print Modes and OptionsPrint Modes9613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Rewind ModeRewind mode (Figure 41) allows the media to be wound on a core after printing.Figure 41 • Media Loaded in Rewind ModeTo install the rewind plate, complete these steps:1. Remove the rewind plate from its storage location inside the printer.2. Position the rewind plate so that the lip on the attached hook plate points down.3. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate.4. Align the upper end of the rewind plate with the matching slot in the side plate. 5. Slide in the rewind plate until it stops against the printer’s main frame.Figure 42 shows the rewind plate and where it hooks to the printer.1Printhead lever2Media guide3Media supply guide4Labels5Guide plate6Spindle hook7Rewind spindle8Rewind plate for Rewind mode only9Printed labels12 3 47 6 589

97Print Modes and OptionsPrint Modes12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AFigure 42 • Rewind PlateTo set up the printer in Rewind mode, complete these steps: 1. If you have not already done so, install the rewind plate.2. From the control panel, select Rewind mode.3. Open the printhead.4. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the media supply guide.5. Put the roll of media on the media hanger.6. Push the label core toward the printer frame. The labels must be aligned with the label core. 7. Feed the media under the media guide roller and under the printhead.8. Adjust the media supply guide so it is just touching the edge of the media.1Slots2Rewind plate3Lip4Adjustable hook plate2314

Print Modes and OptionsPrint Modes9813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/059. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the printhead. Remove all labels from this portion to create a leader.10. Remove the hook from the rewind spindle. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate.11. Wind the label backing around either the 3 in. (76 mm) core or the rewind spindle. Reinstall the hook.12. Flip up the media supply guide. Slide in the media guide and media supply guide so they just touch the edge of the labels. The labels should lie flat.13. Before closing the printhead, make sure that:• The labels are positioned against the inside guides.• The labels are taut and parallel to the pathway when wound onto the rewind spindle or core.14. Close the printhead. The labels wind on the rewind spindle or core.15. For instructions for removing the labels from the rewind spindle, see Remove Backing or Labels from Rewind Spindle on page 99.

99Print Modes and OptionsPrint Modes12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ARemove Backing or Labels from Rewind SpindleRewind mode and Peel-Off mode use the rewind spindle. The label backing or printed labels must be removed every time you change labels for the printer to work correctly.To remove label backing from the rewind spindle, complete these steps:1. Have the labels run out?2. Pull out the spindle hook.3. Slide the backing off of the rewind spindle and discard.4. Replace the spindle hook.Important • It is not necessary to turn off the power to remove backing from the rewind spindle. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost. When power is turned back on, these items must be reloaded.If... Then...Ye s Continue with the next step.No a. Unwind approximately 36 in. (915 mm) of backing from the rewind spindle. b. Cut or tear it off at the spindle.

Print Modes and OptionsPrint Modes10013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A6PC and Memory CardsThis section describes the optional cards that can be used with the printer and gives instructions for installation.ContentsPCMCIA PC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

PC and Memory CardsPCMCIA PC Cards10213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05PCMCIA PC CardsThe printer can use Type I- or Type II-compliant PCMCIA PC cards. These cards may hold extra memory or font options for the printer, or they may be wireless radio frequency (RF) cards that allow the printer to communicate over a network (ZebraNet Wireless Print Server option required).To install the PCMCIA card, complete these steps:1. Remove the card shield from the rear of the printer (Figure 43).Figure 43 • PCMCIA Card Installation2. Insert the PCMCIA card, with the notch up, into the card slot as shown. Insert it far enough to make the card-eject button pop out.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.Note • PCMCIA cards are hot-swappable (they can be installed while the printer is on).1Card shield2Screw3PCMCIA card4Notch5Card-eject button54312

103PC and Memory CardsPCMCIA PC Cards12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A3. Reinstall the card shield over the PCMCIA card and card slot.The printer is ready to operate with the additional memory, font option, or wireless capability. To be sure that a memory or font card has successfully initialized, print a configuration label as instructed in Print a Configuration Label on page 55, and review it to see if the new card information is listed. For wireless cards, follow the instructions in Print a Network Configuration Label on page 56.Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes while the card initializes. If the card is already initialized, the PAUSE light flashes only once or twice after the card is installed.

PC and Memory CardsCompactFlash Card10413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05CompactFlash CardA CompactFlash card is a nonvolatile memory card that stores data even when the power to the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or optional fonts for your printer.To install a CompactFlash card, complete these steps:1. Turn the AC power Off (O).2. Disconnect the AC power cord from the printer.3. Remove the two screws near the bottom of the electronics cover (Figure 44).Figure 44 • Printer Exterior4. Lift the electronics cover at the rear top corner. Pull the corner forward and up, then lift the cover up and away from the printer.Caution • This procedure should only be performed by qualified service technicians.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.1Electronics cover2Screws3Channel4Lip of cover3421

105PC and Memory CardsCompactFlash Card12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A5. Insert the CompactFlash card into the card slot on the upper portion of the option board. Insert the card with the back (unlabeled) side of the card facing out. The card can be inserted only one way and should snap into place.Figure 45 shows where to insert the CompactFlash card.Figure 45 • Compact Flash Card Insertion6. Reinstall the electronics cover by lowering the cover so the lip of the cover goes into the channel on the top of the printer. 7. Secure the cover by reinstalling the two screws near the bottom of the cover.8. Reconnect the printer AC power cord.9. Press and hold CANCEL while turning the printer On (I).The printer prints a configuration label.10. Check for the presence of additional memory or optional fonts by looking at the information on the configuration label.1Option board2Card slot3Compact flash cardNote • The CompactFlash card may take a few minutes to initialize. If the process is not successfully completed within 10 minutes, contact Technical Support at http://www.zebra.com/support for assistance.1 2 3

PC and Memory CardsCompactFlash Card10613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A7Routine MaintenanceThis section provides routine cleaning and maintenance procedures.ContentsCleaning Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Ribbon and Label-Available Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Transmissive (Media) Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Standard Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113RFID-Enabled and RFID-Ready Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Clean the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Replace the Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Routine MaintenanceCleaning Schedule10813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Cleaning ScheduleCleaning your printer regularly maintains print quality and may extend the life of the printer. The recommended cleaning schedule is shown in Table 10. See the following pages for specific procedures.Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this printer.Table 10 • Recommended Printer Cleaning ScheduleArea Method IntervalPrinthead Solvent*† Perform these procedures at the following times:• When CLEAN HEAD NOW appears.•Direct Thermal Print Mode: After every roll of labels or 500 ft (150 m) of fanfold labels.•Thermal Transfer Print Mode: After every roll (1500 ft or 450 m) of ribbon.Platen roller Solvent*Transmissive (media) sensor Air blowBlack mark sensor Air blowMedia path Solvent*Ribbon sensor Air blowLabel-available sensors Air blow MonthlyTear-off/peel-off bar Solvent*Snap plate Solvent* As neededCutter Solvent** Use Preventative Maintenance kit, part number 47362, or a solution of 90% isopropyl alcohol and 10% deionized water. † For 600 dpi printers, use Zebra’s Save-a-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for more information.

109Routine MaintenanceClean the Exterior12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AClean the ExteriorClean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or desktop cleaner sparingly, as needed.Clean the Media CompartmentAfter every four rolls of media, inspect the media compartment. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer.Clean the Printhead and Platen RollerAfter every roll of ribbon, clean the printhead. Clean the printhead more often if you see inconsistent print quality, such as voids in the bar code or graphics.For 200 and 300 dpi printers Clean after every roll (1500 feet or 450 m) of thermal transfer ribbon or after every roll (500 feet or 150 m) of direct thermal labels or when CLEAN HEAD NOW appears on the LCD.For 600 dpi printers Clean after each roll (500 feet or 150 m) of labels or when CLEAN HEAD NOW appears on the LCD.Caution • Do not use harsh or abrasive cleaning agents or solvents.Note • You do not need to turn off the printer before cleaning the printhead. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost. When power is turned back on, these items must be reloaded.If power is removed from a 600 dpi printer when cleaning the printhead, the CLEAN HEAD NOW warning shown on the LCD will not disappear.If print quality does not improve after you perform this procedure, clean the printhead with Save-a-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for more information.

Routine MaintenanceClean the Printhead and Platen Roller11013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05To clean the printhead and platen roller, complete these steps:1. Open the printhead.2. Remove the media and ribbon (if loaded).3. Use Preventative Maintenance kit, part number 47362 or a solution of 90% isopropyl alcohol and 10% deionized water on an applicator to wipe along the print elements from end to end, as shown in Figure 46. (The print elements are on the brown strip on the printhead.) Allow a few seconds for the solvent to evaporate.Figure 46 • Cleaning the Printhead4. Rotate the platen roller and clean thoroughly with solvent and an applicator.5. Brush or vacuum any accumulated paper lint and dust away from the rollers.6. Reload the media and the ribbon (if required).7. Close the printhead.Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.1Applicator2Platen roller3Printhead print elements4Printhead lever1234

111Routine MaintenanceClean the Sensors12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AClean the SensorsBrush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are blocked. At minimum, clean the sensors according to the recommendations in Cleaning Schedule on page 108.Ribbon and Label-Available Sensor LocationsThe ribbon sensor and optional label-available sensor are shown in Figure 47. Figure 47 • Sensor Locations1Label-available sensors2Black mark sensor3Ribbon sensor123

Routine MaintenanceClean the Sensors11213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Transmissive (Media) Sensor LocationsThe locations of the upper and lower transmissive (media) sensors are shown in Figure 48 and Figure 49.Figure 48 • Upper Media SensorFigure 49 • Lower Media Sensor1Upper media sensor1Lower media sensor11

113Routine MaintenanceClean the Snap Plate12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AClean the Snap PlateClean the snap plate when label adhesive or a label is stuck to the underside. The type of snap plate in your printer will depend on whether the printer is standard or RFID-ready/enabled. Figure 50 shows the snap plate in a standard non-RFID printer. Figure 51 shows the location of the snap plate in an RFID-ready XiIIIplus or in an R110Xi/R170Xi. Follow the instructions that apply to your printer.Standard PrintersFigure 50 • Snap Plate for Standard XiIIIPlus PrintersTo clean the snap plate in a standard printer, complete these steps:1. See Figure 50. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap plate.2. Gently lift the left side of the snap plate.3. Insert a small-blade screwdriver or similar tool into the loop on the right side of the snap plate.4. Gently lift the right side of the snap plate.1Left loop2Snap plate3Right loop123Important • Take care not to bend, twist, or otherwise deform the loops. If the snap plate is damaged in any way, you may need a new plate for proper ribbon sensing.

Routine MaintenanceClean the Snap Plate11413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/055. Remove the snap plate from the printer.6. Clean the snap plate with cleaning solvent and a soft cloth.7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two slots of the media path.8. Slide the snap plate toward you.9. Press down on the loops to lock the snap plate into place.

115Routine MaintenanceClean the Snap Plate12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ARFID-Enabled and RFID-Ready PrintersFigure 51 • Snap Plate for R110Xi/R170Xi and RFID-Ready XiIIIPlus PrintersTo clean the snap plate in an RFID-enabled or RFID-ready printer, complete these steps:1. See Figure 51. Remove the two screws that secure the snap plate to the antenna support frame.2. Remove the snap plate from the printer.3. Clean the snap plate with cleaning solvent and a soft cloth.4. To reinstall the snap plate, slide it back into place until the screw holes on the snap plate line up with the screw holes in the antenna support frame.5. Reinstall the two snap plate screws to secure the snap plate to the antenna support frame.1Antenna support screws2Location of right-side snap plate screw (screw not shown)3Snap plate4Antenna support5Antenna support frame6Left-side snap plate screw165243Important • Do not remove the antenna support screws.

Routine MaintenanceClean the Cutter11613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Clean the CutterIf the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.To clean the cutter, complete these steps:1. Turn Off (O) the printer.2. Unplug the power cord.3. Clean the stationary cutter blade with solvent. If this does not remove label fragments and adhesive, contact an authorized service technician.Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.

117Routine MaintenanceReplace the Fuse12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AReplace the FuseThe instructions that follow are for the 90XiIIIPlus, 96XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus printers only. Fuses are not user-replaceable in the 110XiIIIPlus and R110Xi. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is provided as a spare. The end caps of the fuse must bear the certification mark of a known international safety organization (see Figure 7 on page 18). To replace a faulty fuse, complete these steps:1. Use a small-blade screwdriver or similar tool to remove the fuse holder. The fuse holder is part of the AC power entry module at the rear of the printer (Figure 52).Figure 52 • AC Power Entry Module2. Remove the faulty fuse and install a new fuse in the in-circuit position (Figure 53).Caution • Turn the AC power switch Off (O) and remove the power cord before performing this procedure.1Power switch2Fuse holder3AC power entry module4Small-blade screwdriverImportant • If you use the spare fuse, be sure to order a replacement fuse from an authorized Zebra distributor. The spare fuse should be the exact type and rating as the original in-circuit fuse.1234

Routine MaintenanceReplace the Fuse11813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Figure 53 • Fuse Locations 3. Snap the fuse holder back into the AC power entry module.4. Reconnect the power cord, and turn the printer On (I). 1In-circuit fuse2Fuse holder3Spare fuseNote • If the printer does not power on, an internal component failure may have occurred, and the printer requires servicing by an authorized service technician.123

12/2/05 XiIIIPl us/R110Xi/R170Xi User Guide 13383L-002 Rev. A8TroubleshootingThis section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included.ContentsTroubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129RFID Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Miscellaneous Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

TroubleshootingTroubleshooting Checklists12013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Troubleshooting ChecklistsIf an error condition exists with the printer, review this checklist:Is there an error message on the LCD? If yes, see LCD Error Messages on page 121.Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 70.Is the CHECK RIBBON light on when ribbon is loaded properly, or are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 70.Are you experiencing problems with print quality? If yes, see Print Quality Problems on page 124.Are you experiencing communications problems? If yes, see Communications Problems on page 129.If the labels are not printing or advancing correctly, review this checklist:Are you using the correct type of labels? Review the types of label in Types of Media on page 24.Are you using a label that is narrower than the maximum print width? See Set Print Width on page 60.Review the label- and ribbon-loading illustrations in Loading Media on page 30 and Loading Ribbon on page 36.Does the printhead need to be adjusted? See Adjust Printhead Pressure and Toggle Position on page 48 for more information.Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensor Sensitivity on page 70 for more information.If none of the above suggestions correct the problem, review this checklist:Perform one or more of the self-tests given in Printer Diagnostics on page 135. Use the results to help identify the problem.If you are still having problems, see Contacts on page 3 for customer support information.

TroubleshootingLCD Error Messages12213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05RIBBON light ON, ERROR light flashes. Ribbon is loaded, but the printer is set for direct thermal mode.Ribbon is not required with direct thermal media. If you are using direct thermal media, remove ribbon unless you are using it to protect the printhead. This error message will not affect printing.If you are using thermal transfer media, which requires ribbon, set the printer for Thermal Transfer mode. See Select Print Method on page 59.The printer stops; MEDIA light ON, ERROR light flashes. Media is not loaded or is loaded incorrectly.Load media correctly. Misaligned media sensor. Check position of the media sensor.The printer is set for noncontinuous media, but continuous media is loaded.Install proper media type, or reset printer for current media type and perform calibration.The printer stops and the ERROR light flashes. The printhead is not fully closed. Close printhead completely.The head open sensor is not working properly.Call a service technician.The printer stops and the ERROR light flashes. Caution • The printhead may be hot enough to cause severe burns. Allow the printhead to cool.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.The printhead is over temperature. Allow the printer to cool. Printing automatically resumes when the printhead elements cool to an acceptable operating temperature.Table 11 • LCD Error Messages (Continued)LCD Display/Printer Condition Possible Cause Recommended SolutionWARNINGRIBBON INERROR CONDITION PAPER OUTERROR CONDITION HEAD OPENWARNINGHEAD TOO HOT

123TroubleshootingLCD Error Messages12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AThe printer stops and the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. The printhead may be hot enough to cause severe burns. Allow the printhead to cool.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.The printhead is under temperature.Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area.The printhead data cable is not properly connected. Caution • Turn off (O) the printer before performing this procedure. Failure to do so can damage the printhead.1. Turn Off (O) the printer.2. Disconnect and reconnect the data cable to the printhead.3. Ensure that the cable connector is fully inserted into the printhead connector.4. Turn on (I) the printer.Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.Cutter blade is in the media path. Turn off the print engine power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter on page 116.There is not enough memory to perform the function specified on the second line of the error message.Ensure that sufficient DRAM exists for the label length, downloaded fonts/graphics, and images.Ensure that the device, such as FLASH memory or PCMCIA card, is installed and not write protected or full.Ensure that the data is not directed to a device that is not installed or available.Refer to the Maintenance Manual for more information about the specified function.Table 11 • LCD Error Messages (Continued)LCD Display/Printer Condition Possible Cause Recommended SolutionWARNINGHEAD COLDERROR CONDITIONCUTTER JAMOUT OF MEMORY(function)

TroubleshootingPrint Quality Problems12413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Print Quality ProblemsTable 12 identifies problems with print quality, the possible causes, and the recommended solutions.Table 12 • Print Quality ProblemsProblem Possible Cause Recommended SolutionGeneral print quality issuesThe printer is set at the incorrect print speed.For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 57. You may wish to perform the FEED Self Test on page 138.You are using an incorrect combination of labels and ribbon for your application.1. Switch to a different type of media or ribbon to try to find a compatible combination.2. If necessary, consult your authorized Zebra reseller or distributor for information and advice.The printer is set at an incorrect darkness level.For optimal print quality, set the darkness to the lowest possible setting for your application via the control panel, the driver, or the software. See Adjust Print Darkness on page 57. You may wish to perform the FEED Self Test on page 138 to determine the ideal darkness setting.The printhead is dirty. Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 109.Caution • The printhead may be hot enough to cause severe burns. Allow the printhead to cool.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.

125TroubleshootingPrint Quality Problems12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AWrinkled ribbon Ribbon fed through the machine incorrectly.See Loading Ribbon on page 36.Incorrect burn temperature. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 57.Incorrect or uneven pressure. Set the pressure to the minimum needed for good print quality. See Adjust Printhead Pressure and Toggle Position on page 48.Media not feeding properly; “walking” from side to side.Make sure that media is snug by adjusting the media guide, or call a service technician. The strip plate needs adjusting. Call a service technician.The printhead needs vertical adjustment.Call a service technician.The printhead and platen roller need to be realigned.Call a service technician.Long tracks of missing print on several labelsPrint element damaged. Call a service technician.Wrinkled ribbon. See wrinkled ribbon causes and solutions in this table.Fine, angular gray lines on blank labelsWrinkled ribbon. See wrinkled ribbon causes and solutions in this table.Printing too light or too dark over the entire labelMedia or ribbon is not designed for high-speed operation.Replace supplies with those recommended for high-speed operation.You are using an incorrect combination of labels and ribbon for your application.1. Switch to a different type of media or ribbon to try to find a compatible combination.2. If necessary, consult your authorized Zebra reseller or distributor for information and advice.You are using ribbon with direct thermal media.Direct thermal media does not require ribbon. To check if you are using direct thermal media, perform the label scratch test in When to Use Ribbon on page 26.If you are using ribbon intentionally with direct thermal media, increase the darkness level, but note that high darkness levels may decrease printhead life. You may wish to perform the FEED Self Test on page 138 to determine the ideal darkness setting.Incorrect or uneven printhead pressure.Set the pressure to the minimum needed. See Adjust Printhead Pressure and Toggle Position on page 48.Table 12 • Print Quality Problems (Continued)Problem Possible Cause Recommended Solution

TroubleshootingPrint Quality Problems12613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Smudge marks on labelsMedia or ribbon is not designed for high-speed operation.Replace supplies with those recommended for high-speed operation.Misregistration/skips labelsThe printer is not calibrated. Recalibrate the printer.Media sensor is not positioned correctly.Perform media sensor position adjustment.Improper label format. Use correct label format.Misregistration and misprint of one to three labelsThe platen roller is dirty. See Clean the Printhead and Platen Roller on page 109.Media sensor is not positioned correctly.Place media sensor in proper position.Media does not meet specifications.Use media that meets specifications.Vertical drift in top-of-form positionNormal tolerances of mechanical parts and printer modes.Note • A vertical drift of ± 4 to 6 dot rows (approximately 0.5 mm) is within normal tolerances.1. Calibrate the printer.2. Adjust the label top position setting. See Adjust Label Top Position on page 76.The printer is out of calibration. Recalibrate the printer.The platen roller is dirty. See Clean the Printhead and Platen Roller on page 109.Vertical image or label driftThe printer is using noncontinuous labels but is configured in continuous mode.Configure the printer for non-continuous and run calibration routine, if necessary.Incorrectly positioned media sensor.Ensure the media sensor is properly positioned to read a single/consistent interlabel gap.Improperly calibrated media sensor.See Calibrate Media and Ribbon Sensor Sensitivity on page 70.The platen roller is dirty. Clean the platen roller. See Clean the Printhead and Platen Roller on page 109.Improper printhead pressure settings (toggles).Adjust the printhead pressure to ensure proper functionality.Improperly loaded ribbon or media.Verify that the printer is loaded properly.Incompatible media. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation.Table 12 • Print Quality Problems (Continued)Problem Possible Cause Recommended Solution

127TroubleshootingPrint Quality Problems12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AThe bar code printed on a label does not scan.The bar code is not within specifications because the print is too light or too dark.Perform the FEED Self Test on page 138. Adjust the darkness or print speed settings as necessary.Not enough blank space around the bar code.Leave at least 1/8 in. (3.2 mm) between the bar code and other printed areas on the label and between the bar code and the edge of the label.Table 12 • Print Quality Problems (Continued)Problem Possible Cause Recommended Solution

TroubleshootingCalibration Problems12813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Calibration ProblemsTable 13 identifies problems with calibration, the possible causes, and the recommended solutions.Table 13 • Calibration ProblemsProblem Possible Cause Recommended SolutionLoss of printing registration on labels. Excessive vertical drift in top-of-form registration.Improperly positioned media guides.Ensure that the media guides are properly positioned.Media type set incorrectly. Set the printer for the correct media type (non-continuous or continuous). See Set Media Type on page 59.Dirty platen roller. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 109.Auto Calibrate failed. Improperly loaded media or ribbon. Ensure that media and ribbon are loaded correctly. The sensors could not detect the media or ribbon. Manually calibrate the printer (see Calibrate Media and Ribbon Sensor Sensitivity on page 70).Sensors dirty or improperly positioned. Ensure that the sensors are clean and properly positioned.

129TroubleshootingCommunications Problems12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ACommunications ProblemsTable 14 identifies problems with communications, the possible causes, and the recommended solutions.Table 14 • Communications ProblemsProblem Possible Cause Recommended SolutionA label format was sent to the printer but was not recognized. The DATA light does not flash.The communication parameters are incorrect.Check the printer driver or software communications settings (if applicable).If you are using serial communication, check the serial port setting in the control panel menu. See Set Serial Communications on page 71. Make sure you are using the correct communication cable. See Data Cable Requirements on page 23 for the requirements.Using the control panel controls, check the protocol setting. It should be set to NONE. See Set Protocol on page 72.If a driver is used, check the driver communication settings for your connection.A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label.The serial communication settings are incorrect.Ensure that the flow control settings match.Check the communication cable length. See Data Cable Requirements on page 23 for requirements.Check the printer driver or software communications settings (if applicable).A label format was sent to the printer but was not recognized. The DATA light flashes but no printing occurs.The prefix and delimiter characters set in the printer do not match the ones in the label format.Verify the prefix and delimiter characters. See Set Format Prefix Character on page 74 and Set Delimiter Character on page 74 for the requirements.Incorrect data is being sent to the printer.Ensure that ZPL II is being used.Check the communication settings on the computer. Ensure that they match the printer settings.If the problem continues, check the ZPL II format for changed ^CC, ^CT, and ^CD.

TroubleshootingRFID Problems13013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05RFID ProblemsTable 15 identifies problems that may occur with RFID printers, the possible causes, and the recommended solutions.Table 15 • RFID ProblemsProblem Possible Cause Recommended SolutionThe RFID-enabled printer voids every label.The printer is not calibrated for the RFID label being used.Manually calibrate the printer (see Calibrate Media and Ribbon Sensor Sensitivity on page 70).The printer is set for the wrong tag type.Set the correct tag type using Specify RFID Tag Type on page 89. If the tag type is not listed, you may not be able to use the labels with your printer.The printer is unable to communicate with the RFID reader.1. Turn Off (O) the printer.2. Wait 10 seconds.3. Turn On (I) the printer.4. If the problem persists, you may have a bad RFID reader or a loose connection between the RFID reader and the printer. Contact Technical Support or an authorized Zebra RFID service technician for assistance.The settings are incorrect in your label designer software.The software settings override the printer settings. Make sure that the software and printer settings match.You are using an incorrect programming position, particularly if the tags being used are within printer specifications.Do one or more of the following as necessary:• Check the programming position being used with the ^RS command, or the program position setting in your label designer software. If the position is incorrect, change the setting.• Select RESTORE for the RFID TAG CALIB parameter (see Calibrate RFID Tag on page 88).You are sending RFID ZPL commands that are incorrect.Refer to the RFID Programming Guide for more information about the ZPL commands. Radio frequency (RF) interference from another RF source.Do one or more of the following as necessary:• Move the printer away from fixed RFID readers.• Make sure that the media door is closed at all times during RFID programming.

131TroubleshootingRFID Problems12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APoor yields. Too many RFID tags per roll are voided.The RFID labels are not within specifications for the printer. The transponder is not in an area that can be programmed consistently.Make sure that the labels meet transponder placement specifications for your printer. Contact an authorized Zebra RFID reseller for more information.The RFID tags being used are very sensitive.Some RFID tags are more sensitive than others. If the problem persists, consider using a different tag type.Incorrect read and write power levels for the RFID tag type.Change the power levels (see View or Change RFID Read Power on page 88 or View or Change RFID Write Power on page 89).Radio frequency (RF) interference from another RF source.Do one or more of the following as necessary:• Move the printer away from fixed RFID readers.• Make sure that the media door is closed at all times during RFID programming.The printer is using outdated printer firmware and reader firmware versions.Go to http://www.zebra.com/firmware for updated firmware.RFID parameters do not appear in Setup mode, and RFID information does not appear on the printer configuration label.The printer was powered Off (O) and then back On (I) too quickly for the RFID reader to initialize properly.Wait at least 10 seconds after turning the printer power off before turning it back on.1. Turn Off (O) the printer.2. Wait 10 seconds.3. Turn On (I) the printer.4. Check for the RFID parameters in Setup mode or for RFID information on a new configuration label.The printer is unable to communicate with the RFID reader.1. Turn Off (O) the printer.2. Wait 10 seconds.3. Turn On (I) the printer.4. If the problem persists, you may have a bad RFID reader or a loose connection between the RFID reader and the printer. Contact Technical Support or an authorized service technician for assistance.The printer is RFID-ready, but no reader is installed.Contact an authorized Zebra RFID reseller to acquire a reader for your printer.Table 15 • RFID Problems (Continued)Problem Possible Cause Recommended Solution

TroubleshootingRFID Problems13213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05The printer stops at the RFID inlay.The printer calibrated the label length only to the RFID inlay instead of to the interlabel gap.1. Select FEED for the MEDIA POWER UP and HEAD CLOSE parameters (see Select Media Power-Up Option on page 75 or Select Head Close Option on page 75).2. Manually calibrate the printer (see Calibrate Media and Ribbon Sensor Sensitivity on page 70).The DATA light flashes indefinitely after you attempt to download printer or reader firmware.The download was not successful. For best results, cycle power on the printer before downloading any firmware.1. Turn Off (O) the printer.2. Wait 10 seconds.3. Turn On (I) the printer.4. Attempt to download the firmware again.5. If the problem persists, contact Technical Support.Table 15 • RFID Problems (Continued)Problem Possible Cause Recommended Solution

133TroubleshootingMiscellaneous Printer Problems12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AMiscellaneous Printer ProblemsTable 16 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions.Table 16 • Miscellaneous Printer ProblemsProblem Possible Cause Recommended SolutionThe LCD displays a language that I cannot readThe language parameter was changed through the control panel or a ZPL command.1. Press SETUP/EXIT to enter configuration mode.2. Press the left oval.The printer displays the LANGUAGE parameter in the current language. Even if you cannot recognize the characters displayed, you can still scroll to another language.3. Press the left or right oval to scroll through the choices.4. Press SETUP/EXIT.The LCD displays SAVE CHANGES in the original language.5. Press NEXT/SAVE to exit configuration mode and save the changes (if the language does not change, you may need to scroll to a different save option by pressing the left or right oval in the previous step).6. Repeat this process, if necessary, until you reach the desired language.The LCD is missing characters or parts of charactersThe LCD may need replacing. Call a service technician.Changes in parameter settings did not take effectParameters are set incorrectly. 1. Set parameters and save permanently. 2. Turn the printer power Off (O) and then On (I).A ZPL command turned off the ability to change the parameter.Refer to the ZPL Programming Guide, or call a service technician.A ZPL command changed the parameter back to the previous setting.Refer to the ZPL Programming Guide, or call a service technician.If the problem continues, there may be a problem with the main logic board.Call a service technician.

TroubleshootingMiscellaneous Printer Problems13413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05The printer fails to calibrate or detect the top of the label.The printer was not calibrated for the label being used.Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 70.The printer is configured for continuous media.Set the media type to noncontinuous media. See Set Media Type on page 59.The driver or software configuration is not set correctly.Driver or software settings produce ZPL commands that can overwrite the printer configuration. Check the driver or software media-related setting.Non-continuous labels are being treated as continuous labels.The printer is configured for continuous media.Set the media type to noncontinuous media. See Set Media Type on page 59.The printer was not calibrated for the media being used.Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 70.All lights are on, but nothing displays on the LCD, and the printer locks up.Internal electronic or firmware failure.Call a service technician.The printer locks up while running the Power-On Self Test.Main logic board failure. Call a service technician.Table 16 • Miscellaneous Printer Problems (Continued)Problem Possible Cause Recommended Solution

135TroubleshootingPrinter Diagnostics12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APrinter DiagnosticsSelf tests and other diagnostics provide specific information about the condition of the printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer. The most commonly used are the Power-On and the CANCEL self tests.Each self test is enabled by pressing a specific control panel key or combination of keys while turning the power On (I). Keep the key(s) pressed until the first indicator light turns off. The selected self test automatically starts at the end of the Power-On Self Test.Power-On Self TestA Power-On Self Test (POST) is performed each time the printer is turned On (l). During this test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the media is advanced to the proper position.To initiate the Power-On Self Test, complete these steps:1. Turn On (I) the printer using the power switch located to the side of the control panel. The POWER LED illuminates. The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests. All messages during the POST display in English; however, if the test fails, the resulting messages cycle through the international languages as well.Important • Use full-width media when performing self tests. If your media is not wide enough, the test labels may print on the platen roller. To prevent this from happening, check the print width using Set Print Width on page 60, and ensure that the width is correct for the media that you are using.Note • • When performing these self tests, do not send data to the printer from the host.• If your media is shorter than the label to be printed, the test label continues on the next label.• When canceling a self test prior to its actual completion, always reset the printer by turning the printer power Off (O) and then On (l).• If printer is in applicator mode and the liner is being taken up by the applicator, the operator must manually remove the labels as they become available.

TroubleshootingPrinter Diagnostics13613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05CANCEL Self TestThe CANCEL self test prints a configuration label (Figure 54).To perform the CANCEL Self Test, complete these steps:1. Turn Off (O) the printer.2. Press and hold CANCEL while turning the printer On (I). Hold CANCEL until the first control panel light turns off.A printer configuration label prints (Figure 54).Figure 54 • Configuration Label

137TroubleshootingPrinter Diagnostics12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APAUSE Self TestThis self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or to determine if any printhead elements are not working. Figure 55 shows a sample printout.To perform a PAUSE self test, complete these steps:1. Turn Off (O) the printer.2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the first control panel light turns off.• The initial self test prints 15 labels at the printer’s slowest speed, and then automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels print. Figure 55 shows a sample of the labels.Figure 55 • PAUSE Test Label• While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is pressed, 15 labels print at 6 in. (152 mm) per second.• While the printer is paused, pressing CANCEL again alters the self test a second time. Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed• While the printer is paused, pressing CANCEL again alters the self test a third time. Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.• While the printer is paused, pressing CANCEL again alters the self test a fourth time. Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.• To exit this self test at any time, press and hold CANCEL.

TroubleshootingPrinter Diagnostics13813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05FEED Self TestDifferent types of media may require different darkness settings. This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications.During the FEED self test, labels are printed at different darkness settings at two different print speeds. The relative darkness and the print speed are printed on each label. The bar codes on these labels may be ANSI-graded to check print quality.The darkness value starts at three settings lower than the printer’s current darkness value (relative darkness of –3) and increase until the darkness is three settings higher than the current darkness value (relative darkness of +3).The speed at which labels are printed during this print quality test depend on the dot density of the printhead.• 300 dpi printers: 7 labels are printed at the 2 ips and 8 ips print speeds.• 203 dpi printers: 7 labels are printed at the 2 ips and 12 ips print speeds.To perform a FEED self test, complete these steps:1. Print a configuration label to show the printer’s current settings.2. Turn Off (O) the printer.3. Press and hold FEED while turning the power On (I). Hold FEED until the first control panel light turns off.The printer prints a series of labels (Figure 56) at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label.

139TroubleshootingPrinter Diagnostics12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AFigure 56 • FEED Test Label4. See Figure 57 and Table 17. Inspect the test labels and determine which one has the best print quality for your application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test.

TroubleshootingPrinter Diagnostics14013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Figure 57 • Bar Code Darkness ComparisonTable 17 • Judging Bar Code QualityPrint Quality DescriptionToo dark Labels that are too dark are fairly obvious. They may be readable but not “in-spec.” • The normal bar code bars increase in size.• The openings in small alphanumeric characters may fill in with ink. • Rotated bar code bars and spaces run together.Slightly dark Slightly dark labels are not as obvious. • The normal bar code will be “in-spec.” • Small character alpha numerics will be bold and could be slightly filled in. • The rotated bar code spaces are small when compared to the “in-spec” code, possibly making the code unreadable.

141TroubleshootingPrinter Diagnostics12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A5. Note the relative darkness value and the print speed printed on the best test label.6. Add or subtract the relative darkness value from the darkness value specified on the configuration label. The resulting numeric value (0 to 30) is the best darkness value for that specific label/ribbon combination and print speed.7. If necessary, change the darkness value to the darkness value on the best test label. See Adjust Print Darkness on page 57.8. If necessary, change the print speed to the same speed as on the best test label. See Adjust Print Speed on page 57.“In-spec” The “in-spec” bar code can only be confirmed by a verifier, but it should exhibit some visible characteristics.• The normal bar code will have complete, even bars and clear, distinct spaces. • The rotated bar code will have complete, even bars and clear, distinct spaces. Although it may not look as good as a slightly dark bar code, the bar code will be “in-spec.” • In both normal and rotated styles, small alphanumeric characters look complete.Slightly light Slightly light labels are, in some cases, preferred to slightly dark ones for “in-spec” bar codes. • Both normal and rotated bar codes will be in spec, but small alphanumeric characters may not be complete.Too lig ht Labels that are too light are obvious. • Both normal and rotated bar codes have incomplete bars and spaces. • Small alphanumeric characters are unreadable.Table 17 • Judging Bar Code Quality (Continued)Print Quality Description

TroubleshootingPrinter Diagnostics14213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05FEED and PAUSE Self TestPerforming this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. If the factory default values are permanently saved, a media calibration procedure must be performed, and you must reset the head resistance value and the verifier and applicator port settings to their required values.To perform a FEED and PAUSE self test, complete these steps:1. Turn Off (O) the printer.2. Press and hold FEED and PAUSE while turning the power On (I). 3. Hold FEED and PAUSE until the first control panel light turns off.The printer configuration is temporarily reset to the factory default values. No labels print at the end of this test.Communications Diagnostics TestDo not perform the following test until all configuration and calibration parameters have been set. For configuration information, see Control Panel LCD Displays on page 57.This test is controlled from the control panel LCD display. See Set Communications Mode on page 73. Figure 58 shows a typical printout from this test. Turn the printer power Off (O) and then back On (I) to exit this self test and return to normal operation.Figure 58 • Communications Diagnostics Test LabelNote • This test label prints upside-down.

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A9Data PortsThis section describes the standard communication ports available to connect the printer to your computer or network.ContentsParallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Parallel Port Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147RS-232 Interface Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Applicator Interface Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151Applicator Interface Connector Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 152Jumper Configurations and Pinouts for +5 V I/O Operation. . . . . . . . . . . . . . . . . . . . 155Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Data PortsParallel Data Port14413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Parallel Data PortThe parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode. The parallel interface provides a means of communication that typically is faster than the serial interface methods. In this method, the bits of data that make up a character are sent all at one time over several wires in the cable, one bit per wire.When communicating via the parallel port, the values selected on the printer must be the same as those used by the host equipment connected to the printer. Port selection for status information is determined by the channel sending the request. The parallel port can be set for bidirectional or unidirectional communication. The default setting is bidirectional.Parallel Cabling RequirementsSee IEEE 1284 Bidirectional Parallel on page 21 for basic cabling information.A standard 36-pin parallel connector is available on the back of the printer for connection to the data source. An IEEE-1284 compatible bidirectional parallel data cable is required when this communication method is used. The required cable must have a standard 36-pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer. The other end of the cable connects to the printer connector at the host computer. Port selection for status information is determined each time the printer is turned on.Parallel Port InterconnectionsTable 18 shows the pin configuration and function of a standard computer-to-printer parallel cable.Table 18 • Parallel Cable Pin Configuration36-Pin Connectors Description1 nStrobe/HostClk2–9 Data Bits 1–810 nACK/PtrClk11 Busy/PtrBusy12 PError/ACKDataReq13 Select/Xflag14 nAutoFd/HostBusy15 Not used16, 17 Ground18 +5 V at 750 mAThe maximum current draw may be limited by option configuration.19–30 Ground

145Data PortsParallel Data Port12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A31 ninit32 nFault/NDataAvail33, 34 Not used35 +5 V through a 1.8 KΩ Resistor36 NSelectin/1284 activeTable 18 • Parallel Cable Pin Configuration (Continued)36-Pin Connectors Description

Data PortsSerial Data Port14613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Serial Data PortSee RS-232 Serial on page 20 for basic cabling information.To communicate using the serial data port of the printer, you must choose the number of data bits, parity, and handshaking. Parity applies only to data transmitted by the printer because the parity of received data is ignored.The values selected must be the same as those used by the host equipment connected to the printer. Default printer settings are 9600 baud, 8 data bits, no parity, and XON/XOFF. The printer will accept any host setting for stop bits.Hardware Control Signal DescriptionsFor all RS-232 input and output signals, the printer follows both the Electronics Industries Association (EIA) RS-232 and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications.When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal output from the printer controls when the host computer may send data. DTR ACTIVE (positive voltage) permits the host to send data. When the printer places DTR in the INACTIVE (negative voltage) state, the host must not send data.Request To Send (RTS) is a control signal from the printer that is connected to the Clear To Send (CTS) input at the host computer.Note • When XON/XOFF handshaking is selected, data flow is controlled by the ASCII Control Codes DC1 (XON) and DC3 (XOFF). The DTR Control lead has no effect.

147Data PortsSerial Data Port12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APin ConfigurationConnect the serial data cable to the female DB-9 connector on the back of the printer. For all RS-232 connections through a DB-25 cable, use a DB-9 to DB-25 interface module (see DB-9 to DB-25 Connections on page 149). Table 19 shows the pin configuration of the serial data connector.Table 19 • Serial Connector Pin ConfigurationPin No. Name Description1 +5 VDC Connected to Pin 92 RXD Receive data—data input to printer3 TXD Transmit data—data output from printer4 DTR Data terminal ready—output from printer5 SG Signal ground6 DSR Data set ready—input to printer7 RTS Request to send—output from printer8 CTS Clear to send—input to printer9 +5 VDC +5 VDC at 750 mA (connected to Pin 1)The maximum current draw may be limited by option configuration.

Data PortsSerial Data Port14813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05RS-232 Interface ConnectionsThe printer is configured as Data Terminal Equipment (DTE). Figure 59 shows the internal connections of the printer’s RS-232 connector.Figure 59 • RS-232 DB9 MLB ConnectionsPin 9 is also available as a +5 VDC signal source at 750 mA. The maximum current draw may be limited by option configuration.Note • Use a null modem (crossover) cable to connect the printer to a computer or any other DTE device.Important • To enable this capability, a qualified service technician must install a jumper on the printer’s main logic board on JP1, pins 2 and 3.NOTE: Pin 1 is unused and unterminated.RS-232 Connector (DTE)Rear Panel Female DB-9RXD (receive data) inputTXD (transmit data) outputDTR (data terminal ready) outputSG (signal ground)DSR (data set ready) inputRTS (request to send) outputCTS (clear to send) input+5 VDC signal source23456789R1+5 VDC1K

149Data PortsSerial Data Port12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ADB-9 to DB-25 ConnectionsTo connect the printer’s RS-232 DB-9 interface to a DB-25 connector, an interface adapter is required. A generic DB-25 adapter can be used, although the +5 VDC signal source would not be passed through the adapter. Figure 60 shows the connections required for the DB-9 to DB-25 interface.Figure 60 • DB-9 to DB-25 Cable ConnectionsModem ConnectionWhen the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 61 shows the connections required for this cable.Figure 61 • RS-232 Cable ConnectionsMale DB-9 AdapterConnector(plugs into printer)Female DB-25 AdapterConnector(plugs into cable)NOTE: Pin 1 of DB-9 connector is unused and unterminated.FGTXDRXDRTSDSRSGDTRRXDTXDDTRSGDSRRTSCTS+5 VDCSIGNAL23456789123467920+5 VDCSIGNAL5CTSDTE(Printer)DCE(Modem, etc.)RXD (receive data)TXD (transmit data)DTR (data terminal ready)SG (signal ground)DSR (data set ready)RTS (request to send)CTS (clear to send)+5 VDC signal sourceNOTE • Pin 1 is unused and unterminated at the printer.2345678923456789

Data PortsUSB 2.0 Port15013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05USB 2.0 PortA USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to the host equipment. The industry-standard USB cable has an A-male connector on one end and a B-male connector on the other end as shown in Figure 62.Figure 62 • USB Connectors=1“B” male connector, attaching to printer2“B” male connector, detail3“A” male connector, attaching to computer4“A” male connector, detail5Maximum cable length = 16.4 ft. (5 m)Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable that meets these requirements is available from Zebra (part number 33011).13245Printer Computer

151Data PortsApplicator Interface Connector12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AApplicator Interface ConnectorAn external DB-15 connector is present on the rear panel of the printer for communication with a customer applicator. An optional DB-15 to DB-9 adapter cable (Zebra part number 49609) is available to accommodate existing DB-9 interfaces.Applicator SignalsThe printer communicates with a customer applicator through a series of signals on the pins in the DB-15 connector. Each pin causes different things to happen when the signal is active (asserted) or not active (deasserted). Applicator Interface Connector Pin Configuration on page 152 provides additional information about each pin and signal.Figure 63 • Applicator Signals (Mode 1)Figure 64 • Applicator Signals (Mode 2)DATA READY(pin 14)START PRINT(pin 3)END PRINT(pin 11)label format sentlabelformatprocessedwaitingfor startprint signallabelprints readyfor nextlabelnot readyreadydo not startstartdo not endendDATA READY(pin 14)START PRINT(pin 3)END PRINT(pin 11)label format sentlabelformatprocessedwaitingfor startprint signallabelprints readyfor nextlabelnot readyreadydo not startstartdo not endend

Data PortsApplicator Interface Connector15213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Figure 65 • Applicator Signals (Mode 3)Figure 66 • Applicator Signals (Mode 4)Applicator Interface Connector Pin ConfigurationThe Applicator Interface Assembly is available in two versions: a +5 V I/O and a +24–28 V I/O. Table 20 lists the pin configurations and functions of the applicator interface connector for both +5 V and 24–28 V operation.DATA READY(pin 14)START PRINT(pin 3)END PRINT(pin 11)label format sentlabelformatprocessedwaitingfor startprint signallabelprints readyfor nextlabelnot readyreadydo not startstartdo not endendDATA READY(pin 14)START PRINT(pin 3)END PRINT(pin 11)label format sentlabelformatprocessedwaitingfor startprint signallabelprints readyfor nextlabelnot readyreadydo not startstartdo not endendTable 20 • Applicator Interface Connector Pin ConfigurationPin No. Signal Name Signal Type Description1 I/O SIGNAL GROUND(+5V Return)I/O Signal GroundUsing jumper J5, this pin can be configured as isolated or non-isolated from the printer signal ground. See Jumper Configurations and Pinouts for +5 V I/O Operation on page 155 for more information.1 I/O SIGNAL GROUND(+24-28V Return)I/O Signal GroundNo jumpers to configure.Important • Customer must provide this external ground (can come from pin 8). See Pinouts for +24-28 V I/O Operation on page 156 for more information.

153Data PortsApplicator Interface Connector12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A2+5V I/O(Fused at 1 A)Caution • Replace the fuse only with one of the same type and rating.Power Using jumper J4, this pin can be configured as isolated or non-isolated from the Applicator Interface Circuit +5 V Supply. See Jumper Configurations and Pinouts for +5 V I/O Operation on page 155 for more information.2 +24-28V I/O Power No jumpers to configure. This +24-28V power source also supplies voltage for output signal pull-up resistors.Important • Customer must provide this external power (can come from pin 7). See Pinouts for +24-28 V I/O Operation on page 156 for more information.3 START PRINT Input See Applicator Signals on page 151 for more information about the start and end print signals.•Pulse Mode—The label printing process begins on the HIGH to LOW transition of this signal if a format is ready. Deassert this signal HIGH to inhibit printing of a new label.•Level Mode—Assert LOW to enable the printer to print if a label format is ready. When deasserted HIGH, the printer completes the label that is printing then stops and waits for this input to be reasserted LOW.4 FEED Input When the printer is idle or has been paused, assert this input LOW to trigger repeated feeding of blank labels. Deassert HIGH to stop feeding blank labels and register to the top of the next label.5 PAUSE Input To toggle the current Pause state, this input must be asserted LOW for 200 milliseconds, or until the SERVICE REQUIRED output (pin 10) changes state.6 REPRINT Input • If the Reprint feature is enabled, this input must be asserted LOW to cause the printer to reprint the last label.• If the Reprint feature is disabled, this input is ignored.7+28V(Fused at 500 mA.)Caution • Replace the fuse only with one of the same type and rating.Power The Interface Power Supply. Supplies power to external sensors as required.Note • If operating with 28V signals only, pin 7 may be used to supply power to pin 2, which creates a non-isolated mode of operation.8 POWER GROUND(+28 V DC Return)Ground The Interface Power Ground.Note • If pin 7 is used to supply power to pin 2, use this pin to ground pin 1.Table 20 • Applicator Interface Connector Pin Configuration (Continued)Pin No. Signal Name Signal Type Description

Data PortsApplicator Interface Connector15413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/059 — — No function.10 SERVICE REQUIREDOutput Asserted LOW in the following circumstances:• the media cover is open• the printhead is open• the ribbon or media is out• the printer is paused • an operational fault occurs• a Resynch error occurs while the applicator Resynch mode is set to Error mode (see Select Resynch Mode on page 80)11 END PRINT Output See Applicator Signals on page 151 for more information about the start and end print signals. See Set Applicator Port Mode on page 79 for more information about the modes.•MODE 0—The applicator port is OFF.•MODE 1—Asserted LOW only while the printer is moving the label forward; otherwise deasserted HIGH.•MODE 2—Asserted HIGH only while the printer is moving the label forward; otherwise deasserted LOW.•MODE 3—(Default) Asserted LOW for 20 milliseconds when a label is completed and positioned. Not asserted during continuous printing.•MODE 4—Asserted HIGH for 20 milliseconds when a label is completed and positioned. Not asserted during continuous printing.12 MEDIA OUT Output Asserted LOW while there is no media in the printer.13 RIBBON OUT Output Asserted LOW while there is no ribbon in the printer.14 DATA READY Output See Applicator Signals on page 151 for more information about this signal.• Asserted LOW when sufficient data has been received to begin printing the next label.• Deasserted HIGH whenever printing stops after the current label, due to either a pause condition or the absence of a label format.15(Non-RFID)SPARE Output To be determined.15 (RFID)VOID • Asserted LOW when the RFID transponder over the antenna is “voided.”• Deasserted HIGH when the end print signal is asserted.Table 20 • Applicator Interface Connector Pin Configuration (Continued)Pin No. Signal Name Signal Type Description

155Data PortsApplicator Interface Connector12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AJumper Configurations and Pinouts for +5 V I/O OperationJumpers J4 and J5 are used together to produce isolated or non-isolated modes of operation for applicator input and output control signals. J4 configures the +5 V source for the optoisolator circuits, and J5 configures the ground. For proper operation, when J4 is installed, J5 must be installed, and when J4 is removed, J5 must be removed.Table 21 describes the pin and jumper configurations for +5 V I/O operation. Table 21 • Non-Isolated and Isolated Modes for +5V OperationNon-Isolated (Jumpers In) Isolated (Jumpers Out)Pin 1 Ground +5V, Jumper J5 InI/O ground is connected to the printer signal ground.External Ground +5V, Jumper J5 OutI/O ground is disconnected from the printer signal ground. Ground must be provided externally to this pin.Pin 2 +5V Output, Jumper J4 In+5 V I/O is connected to the applicator interface circuit +5 V Supply.External +5V Input, Jumper J4 Out+5 V I/O is disconnected from the applicator interface circuit +5 V Supply. The +5 V for the applicator interface optoisolator circuits must be provided externally. This input also supplies voltage for output signal pull-up resistors.Pinouts234567891101112131415+5VJ4J51A+5V +5V+28V+28V500 mA500 mA234567891101112131415J4J5+5V1A+5V+28V+28V+5V500 mA500 mA

Data PortsApplicator Interface Connector15613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Pinouts for +24-28 V I/O OperationTable 22 describes the pin configurations for +24-28 V I/O operation. There are no jumpers to configure for this mode.Table 22 • Non-Isolated and Isolated Modes for +24-28V OperationIsolated (External Power) Non-Isolated (Internal Printer Power)Pin 1 External Ground +24-28VI/O ground must be connected to an external ground.Ground +28V from Pin 8If pin 7 is used to supply power to pin 2, use pin 8 to ground pin 1.Pin 2 +24-28V External Input+24-28 V I/O must be connected to an external power supply. This input also supplies voltage for output signal pull-up resistors.+28V Input from Pin 7If operating with 28V signals only, pin 7 may be shorted to pin 2, which creates a non-isolated mode of operation. This input also supplies voltage for output signal pull-up resistors.Pinouts234567891101112131415+24-28V+28V+28V500 mA500 mA+24-28V234567891101112131415+28V +28V+28V+28V500 mA500 mA

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A10SpecificationsThis section provides the features of and specifications for this printer.ContentsFeatures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed. . . . . . . . . . . . . . 160RXi or XiIIIPlus with RFID Reader Installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 162Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163110XiIIIPlus and R110Xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16390XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164170XiIIIPlus, R170Xi, and 220XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . . 17090XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

SpecificationsFeatures15813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05FeaturesThis section lists the standard and optional features for the printer.Standard Features• Thermal transfer and direct thermal printing• DRAM 16 MB•USB 2.0 Port•Real-time Clock• Advanced CounterPrint ModesFive different print modes can be used, depending on the printer options purchased:•Tea r-Off Mode: Labels are produced in strips.•Peel-Off Mode: Labels are dispensed and peeled from the backing as needed.•Cutter Mode: Labels are printed and individually cut.•Applicator Mode: The printer is part of a larger label application system.•Rewind Mode: Labels are rewound internally.Zebra Programming Language (ZPL II)ZPL II features include:Note • Printer specifications are subject to change without notice.• Downloadable graphics, scalable and bitmap fonts, and label formats• Controlled via mainframe, mini-computer, PC, portable data terminal• Object copying between memory areas • Programmable quantity with print, pause, and cut control• (RAM, memory card, and internal Flash) • Communicates in printable ASCII characters• Code page 850 character set • Error-checking protocol• Data compression • Status message to host upon request• Automatic virtual input buffer management• Serialized fields• Format inversion • In-spec OCR-A and OCR-B• Mirror image printing • UPC/EAN• Four-position field rotation (0°, 90°, 180°, 270°)• User-programmable password•Slew command

159SpecificationsFeatures12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. ABar CodesTypes of bar codes include:• Bar code ratios—2:1, 7:3, 5:2, 3:1 • LOGMARS• Codabar (supports ratios of 2:1 up to 3:1) • MaxiCode•CODABLOCK •Micro PDF•Code 11 •MSI• Code 39 (supports ratios of 2:1 up to 3:1) • PDF-417 (2-dimensional bar code)• Code 49 (two-dimensional bar code) • PLANET code•Code 93 •Plessey• Code 128 (with subsets A, B, and C and UCC case codes)•POSTNET• Check digit calculation where applicable • QR-Code• Data Matrix • RSS code• EAN-8, EAN-13, EAN extensions • Standard 2 of 5• ISBT-128 • TLC 39• Industrial 2 of 5 • UPC-A, UPC-E, UPC extensions• Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1, Modulus 10 Check Digit)

SpecificationsAgency Approvals16013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Agency ApprovalsThe agency approvals and product markings in this section apply only to the printers specified.XiIIIPlus Non-RFID or RFID-Ready without RFID Reader InstalledThe following apply only to printers that do not have RFID readers installed.RXi or XiIIIPlus with RFID Reader InstalledThe following apply only to printers that have RFID readers installed.United States and Canada (RXi or XiIIIPlus with UHF Reader Installed)Agency Approvals • IEC 60950-1• EN55022, Class B• EN55024• EN61000-3-2, -3-3Product Markings •cULus•CE• FCC - B•ICES-003• VCCI•C-Tick•CCC•NOM•Gost-R•S Mark (Argentina)•MIC•BSMI•ZIKAgency Approvals • IEC60950-1• EN55022: Class B• FCC Part 15.247•IC RSS-210Product Markings •cULus• FCC - B• FCC ID (Intentional radiators)•ICES-003• IC ID (Intentional radiators)

161SpecificationsGeneral Specifications12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AGeneral SpecificationsPhysical SpecificationsElectrical SpecificationsDimensions 90Xi IIIPlus* 96Xi IIIPlus* 110Xi IIIPlus/R110XiHeight 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm)Width 9.15 in. (232.4 mm) 9.15 in. (232.4 mm) 10.37 in. (263.5 mm)Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) 19.5 in. (495.3 mm)Weight without options 50 lb. (22.7 kg) 50 lb. (22.7 kg) 51 lb. (25 kg)*The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.Dimensions 140Xi IIIPlus 170Xi IIIPlus/R170Xi 220Xi IIIPlusHeight 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm)Width 11.5 in. (283.2 mm) 13.15 in. (334.4 mm) 15.65 in. (397.5 mm)Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) 19.5 in. (495.3 mm)Weight without options 55 lb. (25 kg) 67 lb. (30.5 kg) 72 lb. (32.7 kg)Power 90Xi IIIPlus* 96Xi IIIPlus* 110Xi IIIPlus/R110XiGeneral 90 to 264 VAC; 47 to 63 Hz90 to 264 VAC; 47 to 63 Hz90 to 264 VAC; 47 to 63 HzPower consumption printing PAUSE test at slowest speed121 W 121 W 180 WPrinter idle 20 W 20 W 20 W*The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.Power 140Xi IIIPlus 170Xi IIIPlus/R170Xi 220Xi IIIPlusGeneral 90 to 264 VAC; 47 to 63 Hz90 to 264 VAC; 47 to 63 Hz90 to 264 VAC; 47 to 63 HzPower consumption printing PAUSE test at slowest speed180 W 220 W 269 WPrinter idle 20 W 20 W 20 W

SpecificationsGeneral Specifications16213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Environmental Conditions for Operation and StorageEnvironment Mode Temperature Relative HumidityOperation Thermal Transfer 41° to 104°F(5° to 40° C)20 to 85% non-condensingDirect Thermal 32° to 104°F(0° to 40° C)Storage Thermal Transfer or Direct Thermal–40° to 140°F(–40° to 60° C)5 to 85% non-condensing

163SpecificationsPrint Specifications by Model12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. APrint Specifications by ModelRefer to the key and the tables that follow for printer specifications.Model Specifications Key .110XiIIIPlus and R110XiNon-Continuous printing (gap, notch, or hole between labels).Continuous printing (no gap, notch or hole).Ladder (rotated) orientation.Picket fence (nonrotated) orientation.Print Specifications 110XiIIIPlus/R110Xi 200 dpi110XiIIIPlus/R110Xi 300 dpi 110XiIIIPlus 600 dpiPrinthead resolution 203 dots/inch (8 dots/mm)300 dots/inch(12 dots/mm)600 dots/inch(24 dots/mm)Dot size (width×length)0.0049×0.0049 in.(0.125×0.125 mm)0.0033×0.0033 in.(0.084×0.084 mm)0.0016×0.0016 in.(0.042×0.042 mm)First dot location (measured from inside media edge)0.10 ± 0.035 in.(2.5 ± 0.89 mm)0.023 ± 0.035 in.(0.6 ± 0.9 mm)0.023 ± 0.035 in. (0.6 ± 0.9 mm)Maximum print width 4.09 in. (104 mm) 4.09 in. (104 mm) 3.2 in. (81 mm)Selectable print speeds (inches per second)2.4, 3 through 10 2.4, 3 through 8 1.5, 2 through 4Maximum Print length 39 in. (991 mm)150 in. (3810 mm)39 in. (991 mm)100 in. (3810 mm)39 in. (991 mm)39 in. (991 mm)Bar code modulus (X) dimension4.9 mil to 49 mil4.9 mil to 49 mil3.9 mil to 39 mil3.33 mil to 33 mil1.6 mil to 16 mil1.6 mil to 16 milThin film printhead with Element Energy Equalizer (E3)®Yes Ye s Yes

SpecificationsPrint Specifications by Model16413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/0590XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlusPrint Specifications 90XiIIIPlus* 96XiIIIPlus*140XiIIIPlusPrinthead resolution 300 dots/inch(12 dots/mm)600 dots/inch(24 dots/mm)203 dots/inch(8 dots/mm)Dot size (width×length) 0.0033×0.0033 in.(0.084×0.084 mm)0.0016×0.0016 in.(0.042×0.042 mm)0.0049×0.0049 in.(0.125×0.125 mm)First dot location (measured from inside media edge)0.023 ± 0.035 in.(0.6 ± 0.89 mm)0.023 ± 0.035 in.(0.6 ± 0.89 mm)0.10 ± 0.035 in.(2.5 ± 0.89 mm)Maximum print width 3.4 in. (86 mm) 3.29 in. (81 mm) 5.04 in. (128 mm)Selectable Print Speeds(inches per second)2.4, 3, 4, 5, 6, 7, 8 1.5, 2, 3, 4 2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12Maximum print length 39 in. (991 mm)100 in. (2540 mm)39 in. (991 mm)39 in. (991 mm)39 in. (991 mm)150 in. (3810 mm)Bar code modulus (X) dimension 3.9 mil to 39 mil3.33 mil to 33 mil1.6 mil to 16 mil1.6 mil to 16 mil4.9 mil to 49 mil4.9 mil to 49 milThin film printhead with Element Energy Equalizer (E3)Yes Yes Yes*The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.

165SpecificationsPrint Specifications by Model12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A170XiIIIPlus, R170Xi, and 220XiIIIPlussPrint Specifications170XiIIIPlus/R170Xi200 dpi170XiIIIPlus/R170Xi300 dpi220XiIIIPlus200 dpi220XiIIIPlus300 dpiPrinthead resolution 203 dots/inch(8 dots/mm)300 dots/inch(12 dots/mm)203 dots/inch(8 dots/mm)300 dots/inch(12 dots/mm)Dot size (width×length)0.0049×0.0049 in.(0.125×0.125 mm)0.0033×0.0033 in.(0.084×0.084 mm)0.0049×0.0049 in.(0.125×0.125 mm)0.0033×0.0033 in.(0.084×0.084 mm)First dot location (measured from inside media edge)0.10 ± 0.035 in.(2.5 ± 0.89 mm)0.10 ± 0.035 in.(2.5 ± 0.89 mm)0.10 ± 0.035 in. (2.5 ± 0.89 mm)0.10 ± 0.035 in.(2.5 ± 0.89 mm)Maximum print width6.6 in. (168 mm) 6.6 in. (168 mm) 8.5 in. (216 mm) 8.5 in. (216 mm)Selectable print speeds(in. per second)2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 122.4, 3, 4, 5, 6, 7, 8 2.4, 3, 4, 5, 6, 7, 8, 9, 102.4, 3, 4, 5, 6Maximum print length 39 in. (99 cm)100 in. (381 cm)39 in. (99 cm)100 in. (254 cm)39 in. (99 cm)150 in. (381 cm)39 in. (99 cm)150 in. (381 cm)Bar code modulus (X) dimension3.9 mil to 39 mil3.33 mil to 33 mil3.9 mil to 39 mil3.33 mil to 33 mil4.9 mil to 49 mil4.9 mil to 49 mil4.9 mil to 49 mil4.9 mil to 49 milThin film printhead with Element Energy Equalizer (E3)Yes Yes Yes Yes

SpecificationsRibbon Specifications16613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Ribbon SpecificationsRefer to the following tables for ribbon specifications.110XiIIIPlus and R110XiNote • Match the ribbon to the label width and printhead width that you are using.• Ribbon must be wound with the coated side out.• Ribbon should be at least as wide as the labels to protect the printhead from excessive wear.Ribbon Specifications 110XiIIIPlus/R110Xi200 dpi110XiIIIPlus/R110Xi300 dpi110XiIIIPlus600 dpiPrinthead resolution 203 dots/inch (8 dots/mm)300 dots/inch (12 dots/mm)600 dots/inch (24 dots/mm)Ribbon width Minimum 0.79 in. (20 mm)* 0.79 in. (20 mm) 0.79 in. (20 mm)Ribbon width Maximum 4.33 in. (110 mm) 4.33 in. (110 mm) 3.40 in. (87 mm)Standard length with 2:1 label to ribbon ratio984 ft (300 m) 984 ft (300 m) 984 ft (300 m)Standard length with 3:1 label to ribbon ratio1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m)Ribbon core inside diameter1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm)Maximum ribbon roll outside diameter3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm)* For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used.

167SpecificationsRibbon Specifications12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus170XiIIIPlus and 220XiIIIPlusRibbon Specifications 90XiIIIPlus* 96XiIIIPlus* 140XiIIIPlusPrinthead resolution 300 dots/inch(12 dots/mm)600 dots/inch(24 dots/mm)203 dots/inch(8 dots/mm)Ribbon width Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) 1.57 in. (40 mm)Ribbon width Maximum 3.40 in. (87 mm) 3.40 in. (87 mm) 5.10 in. (130 mm)Standard length with 2:1 label to ribbon ratio984 ft (300 m) 984 ft (300 m) 984 ft (300 m)Standard length with 3:1 label to ribbon ratio1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m)Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm)Maximum ribbon roll outside diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm)*The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.Ribbon Specifications170XiIIIPlus200 dpi170XiIIIPlus/R170Xi300 dpi220XiIIIPlus200 dpi220XiIIIPlus300 dpiPrinthead resolution 203 dots/inch(8 dots/mm)300 dots/inch(12 dots/mm)203 dots/inch(8 dots/mm)300 dots/inch(12 dots/mm)Ribbon width Minimum2.0 in. (51 mm) 2.0 in. (51 mm)* 4.25 in. (108 mm) 4.25 in. (108 mm)Ribbon width Maximum6.7 in. (170 mm) 6.7 in. (170 mm) 8.60 in. (220 mm) 8.60 in. (220 mm)Standard length with 2:1 label to ribbon ratio984 ft (300 m) 984 ft (300 m) 984 ft (300 m) 984 ft (300 m)Standard length with 3:1 label to ribbon ratio1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m)Ribbon core inside diameter1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm)Maximum ribbon roll outside diameter3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm)* For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used.

SpecificationsMedia Specifications16813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05Media SpecificationsUse the correct size and type of labels for best performance. Refer to the tables that follow for specifications.110XiIIIPlus and R110Xi Printers110Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra recommends qualifying any application with thorough testing.Label Specifications 110XiIIIPlus/R110Xi 200 dpi110XiIIIPlus/R110Xi 300 dpi110XiIIIPlus 600 dpiMinimum label length Tear-Off 0.7 in.* (18 mm*) 0.7 in.* (18 mm*) 0.7 in. (18 mm)Peel-Off 0.5 in.* (13 mm*) 0.5 in.* (13 mm*) 0.5 in. (13 mm)Cutter 1.5 in.* (38 mm*) 1.5 in.* (38 mm*) 1.5 in. (38 mm)Rewind 0.25 in.* (6 mm*) 0.25 in.* (6 mm*) 0.25 in. (6 mm)RFID labels ** ** N/ATotal media width (label + backing, if any)Minimum 0.79 in.* (20 mm*) 0.79 in.* (20 mm*) 0.79 in. (20 mm)Maximum 4.5 in.* (114 mm*) 4.5 in.* (114 mm*) 4.5 in. (114 mm)RFID labels ** ** N/ATotal thickness (includes backing, if any)0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)Cutter maximum full-width media thickness0.009 in. (0.23 mm) 0.009 in. (0.23 mm) 0.009 in. (0.23 mm)Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm)Maximum roll diameter on 3 in. (76 mm) core8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in. (203 mm)Interlabel gap Minimum 0.079 in.* (2 mm*) 0.079 in.* (2 mm*) 0.079 in. (2 mm)Preferred 0.118 in.* (3 mm*) 0.118 in.* (3 mm*) 0.118 in. (3 mm)Maximum No more than the calibrated length of the label.No more than the calibrated length of the label.No more than the calibrated length of the label.RFID labels ** ** N/AMaximum internal fanfold media pack size (label + backing): L × W×H8.0×4.5×4.5 in. (20×114×114 mm)8.0×5.5×4.5 in.(203×140×114 mm)8.0×7.1×4.5 in.(203×180×114 mm)Ticket/tag sensing notch: L × W 0.12×0.25 in. (3×6 mm)0.12×0.25 in. (3×6 mm)0.12×0.25 in. (3×6 mm)* Does not apply to RFID labels.** This parameter varies for each transponder type.

169SpecificationsMedia Specifications12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A110XiIIIPlus/R110Xi Black Mark Sensing OnlyTicket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm) 0.125 in. (3 mm)Label registration tolerance (vertical) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)Label registration tolerance (horizontal)± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm)Label Specifications 110XiIIIPlus/R110Xi 200 dpi110XiIIIPlus/R110Xi 300 dpi110XiIIIPlus 600 dpi* Does not apply to RFID labels.** This parameter varies for each transponder type.Label Specifications 110XiIIIPlus/R110Xi 200 dpi110XiIIIPlus/R110Xi 300 dpi110XiIIIPlus 600 dpiMark length (measuring parallel to label/tag edge)Minimum 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Mark width (measuring to perpendicular label/tag edge)Minimum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Maximum Full media width Full media width Full media widthMark location within 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgeMark density in Optical Density Unit (ODU)>1.0 >1.0 >1.0

SpecificationsMedia Specifications17013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus PrintersLabel Specifications 140XiIIIPlus 170XiIIIPlus/R170Xi 220XiIIIPlusMinimum label length Tear-Off 0.7 in. (18 mm) 0.7 in.* (18 mm*) 0.7 in. (18 mm)Peel-Off 0.5 in. (13 mm) 0.5 in.* (13 mm*) 0.5 in. (13 mm)Cutter 1.5 in. (38 mm) 1.5 in.* (38 mm*) 1.5 in. (38 mm)Rewind 0.25 in. (6 mm) 0.25 in.* (6 mm*) 0.25 in. (6 mm)RFID labels N/A ** N/ATotal media width (label + backing, if any)Minimum 1.57 in. (40 mm) 2.00 in.* (51 mm*) 4.25 in. (108 mm)Maximum 5.51 in. (140 mm) 7.1 in.* (180 mm*) 8.80 in. (224 mm)RFID labels N/A ** N/ATotal thickness (includes backing, if any)Minimum 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)Maximum 0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)Cutter maximum full-width media thickness0.009 in. (0.23 mm) 0.007 in. (0.18 mm) 0.005 in. (0.14 mm)Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm)Maximum roll diameter on 3 in. (76 mm) core8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in. (203 mm)Interlabel gap Minimum 0.079 in. (2 mm) 0.079 in.* (2 mm*) 0.079 in. (2 mm)Preferred 0.118 in. (3 mm) 0.118 in.* (3 mm*) 0.118 in. (3 mm)Maximum No more than the calibrated length of the label.No more than the calibrated length of the label.*No more than the calibrated length of the label.RFID labels N/A ** N/AMaximum internal fanfold media pack size (label + backing): L×W×H8.0×5.5×4.5 in.(203×114×114 mm)8.0×7.1×4.5 in.(203×114×114 mm)8.0×8.8×4.5 in.(203×114×114 mm)Ticket/tag sensing notch: L×W 0.12×0.25 in. (3×6 mm)0.12×0.25 in. (3×6 mm)0.12×0.25 in. (3×6 mm)Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm) 0.125 in. (3 mm)Effective leading edge registration accuracy (vertical)± 0.070 in. (± 1.8 mm) ± 0.070 in. (± 1.8 mm)± 0.060 in. (± 1.5 mm)Effective leading edge registration accuracy (horizontal)± 0.070 in. (± 1.8 mm)± 0.070 in. (± 1.8 mm)± 0.060 in. (± 1.5 mm)* Does not apply to RFID labels.** This parameter varies for each transponder type.

171SpecificationsMedia Specifications12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Black Mark Sensing OnlyLabel Specifications 140XiIIIPlus 170XiIIIPlus/R170Xi 220XiIIIPlusMark length (measuring parallel to label or tag edge)Minimum 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Mark width (measuring to perpendicular label or tag edge)Minimum 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)Maximum Full media width Full media width Full media widthMark location within 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgewithin 0.040 in. (1 mm) of the inside media edgeMark density in Optical Density Unit (ODU)>1.0 >1.0 >1.0

SpecificationsMedia Specifications17213383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/0590XiIIIPlus and 96XiIIIPlus PrintersLabel Specifications 90XiIIIPlus* 96XiIIIPlus*Minimum label length Tear-Off 0.7 in. (18 mm) 0.7 in. (18 mm)Peel-Off 0.5 in. (13 mm) 0.5 in. (13 mm)Cutter 1.5 in. (38 mm) 1.5 in. (38 mm)Rewind 0.25 in. (6 mm) 0.25 in. (6 mm)Total media width (label + backing, if any)Minimum 0.79 in. (20 mm) 0.79 in. (20 mm)Maximum 3.54 in. (90 mm) 3.54 in. (90 mm)Total thickness (includes backing, if any)Minimum 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)Maximum 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)Cutter maximum full-width media thickness0.014 in. (0.35 mm) 0.014 in. (0.35 mm)Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm)Maximum roll diameter 8.0 in. (203 mm) 8.0 in. (203 mm)Interlabel gap Minimum 0.079 in. (2 mm) 0.079 in. (2 mm)Preferred 0.118 in. (3 mm) 0.118 in. (3 mm)Maximum interlabel gap No more than the calibrated length of the label.No more than the calibrated length of the label.Maximum internal fanfold media pack size (label + backing): L×W×H8.0×4.5×4.5 in.(203×114×114 mm)8.0×4.5×4.5 in.(203×114×114 mm)Ticket/tag sensing notch: L×W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm)Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm)Effective leading edge registration accuracy (vertical)± 0.060 in. (± 1.5 mm) ± 0.060 in. (± 1.5 mm)Effective leading edge registration accuracy (horizontal)± 0.060 in. (± 1.5 mm) ± 0.060 in. (± 1.5 mm)*The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.

173SpecificationsMedia Specifications12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A90XiIIIPlus and 96XiIIIPlus Black Mark Sensing OnlyLabel Specifications 90XiIIIPlus* 96XiIIIPlus*Mark length (measuring parallel to label or tag edge)Minimum 0.12 in. (3 mm) 0.12 in. (3 mm)Maximum 0.43 in. (11 mm) 0.43 in. (11 mm)Mark width (measuring to perpendicular label/tag edge)Minimum 0.43 in. (11 mm) 0.43 in. (11 mm)Maximum Full media width Full media widthMark location Must be located within 0.040 in. (1 mm) of the inside media edge.Must be located within 0.040 in. (1 mm) of the inside media edge.Mark density in Optical Density Unit (ODU)>1.0 >1.0 *The 90XiIIIPlus and 96XiIIIPlus printers are discontinued.

SpecificationsMedia Specifications17413383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Notes • _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AGlossaryalphanumeric Indicating letters, numerals, and characters such as punctuation marks.backfeed When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes.bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths. Many different code schemes exist, such as the universal product code (UPC) or Code 39.black mark A registration mark found on the underside of the print media that acts as a start-of-label indication for the printer. (See continuous media.)calibration (of a printer) A process in which the printer determines some basic information needed to print accurately with a particular media and ribbon combination. To do this, the printer feeds some media and ribbon (if used) through the printer and senses whether to use the direct thermal or thermal transfer print method, and (if using non-continuous media) the length of individual labels or tags.character set The set of all letters, numerals, punctuation marks, and other characters that can be expressed by a particular font or bar code.check digit A character added to a bar code symbol that indicates to the scanner that it has read the symbol correctly.configuration The printer configuration is a group of operating parameters specific to the printer application. Some parameters are user selectable, while others are dependent on the installed options and mode of operation. Parameters may be switch selectable, control panel programmable, or downloaded as ZPL II commands. A configuration label listing all the current printer parameters may be printed for reference.continuous media Label or tag-stock media that has no notch, gap, or web (media liner only) to separate the labels or tags. The media is one long piece of material.

Glossary17613383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon.diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems.die-cut media A type of label stock that has individual labels stuck to a media liner. The labels may be either lined up against each other or separated by a small distance. Typically the material surrounding the labels has been removed. (See non-continuous media.)direct thermal A printing method in which the printhead presses directly against the media. Heating the printhead elements causes a discoloration of the heat-sensitive coating on the media. By selectively heating the printhead elements as the media moves past, an image is printed onto the media. No ribbon is used with this printing method. Contrast this with thermal transfer.direct thermal media Media that is coated with a substance that reacts to the application of direct heat from the printhead to produce an image.dynamic RAM The memory devices used to store the label formats in electronic form while they are being printed. The amount of DRAM memory available in the printer determines the maximum size and number of label formats that can be printed. This is volatile memory that loses the stored information when power is turned off.fanfold media Media that comes folded in a rectangular stack. Contrast this with roll media.firmware This is the term used to specify the printer’s operating program. This program is downloaded to the printer from a host computer and stored in FLASH memory. Each time the printer power is turned on, this operating program starts. This program controls when to feed the media forward or backward and when to print a dot on the label stock.FLASH memory FLASH memory is non-volatile and maintains the stored information intact when power is off. This memory area is used to store the printer’s operating program. In addition, this memory can be used to store optional printer fonts, graphic formats, and complete label formats.Font A complete set of alphanumeric characters in one style of type. Examples include CG Times™, CG Triumvirate Bold Condensed™.inlay An RFID transponder.integrated circuit (IC) chip The part of an RFID transponder that contains the RF circuit, coders, decoders, and memory.ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can print from 1 ips to 12 ips.label An adhesive-backed piece of paper, plastic, or other material on which information is printed.label backing (liner) The material on which labels are affixed during manufacture and which is discarded or recycled by the end-users.

177Glossary12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. Aliquid crystal display (LCD) The LCD is a back-lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application.light emitting diode (LED) Indicators of specific printer status conditions. Each LED is either off, on, or blinking depending on the feature being monitored.lock-up This is the term generally used to describe a fault condition that, for no apparent reason, causes the printer to stop working.media Material onto which data is printed by the printer. Types of media include: tag stock, die-cut labels, RFID “smart” labels, continuous labels (with and without media liner), non-continuous media, fanfold media, and roll media.media sensor This sensor is located behind the printhead to detect the presence of media and, for non-continuous media, the position of the web, hole, or notch used to indicate the start of each label.media supply hanger The stationary arm that supports the media roll.non-continuous media Media that contains an indication of where one label/printed format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock with black mark registration marks.non-volatile memory Electronic memory that retains data even when the power to the printer is turned off.notched media A type of tag stock containing a cutout area that can be sensed as a start-of-label indicator by the printer. This is typically a heavier, cardboard-like material that is either cut or torn away from the next tag. (See non-continuous media.)print speed The speed at which printing occurs. For thermal transfer printers, this speed is expressed in terms of ips (inches per second). Zebra offers printers that can print from 1 ips to 12 ips.printhead wear The degradation of the surface of the printhead and/or the print elements over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the printhead, use the lowest print darkness setting (sometimes called burn temperature or head temperature) and the lowest printhead pressure necessary to produce good print quality. In the thermal transfer printing method, use ribbon that is as wide or wider than the media to protect the printhead from the rough media surface.registration Alignment of printing with respect to the top of a label or tag.Radio Frequency Identification (RFID) The technology that allows an item to be identified by a transponder that communicates with a reader via radio waves.ribbon A band of material consisting of a base film coated with wax or resin “ink.” The inked side of the material is pressed by the printhead against the media. The ribbon transfers ink onto the media when heated by the small elements within the printhead. Zebra ribbons have a coating on the back that protects the printhead from wear.

Glossary17813383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind unevenly. This condition should be corrected by performing adjustment procedures.roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this with fanfold media.“smart” label Media that comes with an RFID transponder embedded between the label and the liner.supplies A general term for media and ribbon.symbology The term generally used when referring to a bar code.tag 1) A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something. Tags are usually made of cardboard or other durable material. 2) An RFID transponder.tear-off A mode of operation in which the user tears the label or tag stock away from the remaining media by hand.thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media. H eating the printhead elements causes the ink or resin to transfer onto the media. By selectively heating the printhead elements as the media and ribbon move past, an image is printed onto the media. Contrast this with direct thermal.transponder An RFID component that is usually comprised of an antenna that is bonded to an integrated circuit (IC) chip. The transponder is usually located between the label and liner in “smart” labels (sometimes called a tag or an inlay).void 1) A space on which printing should have occurred, but did not due to an error condition such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol to be read incorrectly or not at all. 2) An RFID label is “voided” if an error occurs during writing or encoding. The label is ejected, and the word “VOID” is printed across it.

12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AIndexNumerics110XiIIIPlusblack mark specifications, 169general specifications, 163label specifications, 168ribbon specifications, 166140XiIIIPlusblack mark specifications, 171general specifications, 164label specifications, 170ribbon specifications, 167170XiIIIPlusblack mark specifications, 171general specifications, 165label specifications, 170ribbon specifications, 167220XiIIIPlusblack mark specifications, 171general specifications, 165label specifications, 170ribbon specifications, 16790XiIIIPlusblack mark specifications, 173general specifications, 164label specifications, 172ribbon specifications, 16796XiIIIPlusblack mark specifications, 173general specifications, 164label specifications, 172ribbon specifications, 167Aadhesive test for ribbon coating, 27adjustmentsLCD, 81left position, 76lower media sensor, 47media sensors, 45print darkness, 57printhead toggle pressure, 48tear-off position, 58upper media sensor, 45agency approvals, 160applicator+24-28V isolated and non-isolated modes, 156+5V isolated and non-isolated modes, 155applicator interface connector, 151interface pin configuration, 152signals during applicator modes, 151applicator interface, 22applicator port setting, 79authentication type, 84auto-calibration, 43Bbackfeed setting, 76backing removal, 99bar codeslist available codes, 65types of codes, 159baud setting, 71before you begin setup, 14bitmap scaling factor, 81

Index18013383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05black mark mediadescribed, 24when to clean sensor, 108Ccable requirements, 23calibrationmedia and ribbon sensor, 70methods, 43RFID tag from control panel, 88setting for head close, 75setting for media power up, 75troubleshooting problems, 128Canadian DOC compliance, ivCANCEL buttonCANCEL self test, 136checklistbefore you begin, 14troubleshooting, 120cleaningcutter, 116exterior of printer, 109media compartment, 109printhead and platen roller, 109recommended schedule, 108sensors, 111snap plate, 113communication interfacesoverview and location, 19types of connections, 20, 143communications diagnostics testoverview, 142selecting, 73communications problems, 129Compact Flash card initialization, 67CompactFlash cardinstallation, 104components, 12configurationchanging parameters, 57enter Setup mode, 52exit Setup mode, 53configuration labelprinting using CANCEL self test, 136printing using List Setup command, 66conformity declaration, iiiconnect to power source, 17contacts, 3continuous mediadescribed, 25setting media type, 59control panelbuttons, 10enter Setup mode, 52exit Setup mode, 53illustration, 9LCD error messages, 121LCD parameters, 57lights, 11control prefix setting, 73create ribbon leader, 37customer service, 3cutter modecleaning, 116Cutter Jam message, 123selecting, 58when to clean, 108Ddarkness setting, 57data bits setting, 71data cable requirements, 23data ports, 143data sourcecommunication interfaces, 143connections, 19site selection, 16date setting, 81DB-9 to DB-25 connection, 149declaration of conformity, iiidefault gateway, 84default password, 54delimiter character setting, 74diagnostics, 135RFID test, 87direct thermal modemedia scratch test, 26setting, 59disable password protection, 54display languagechanging from unreadable language, 133selection, 82display RFID tag data, 90disposal of printer, 15dpi format conversion, 81

181Index12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. AEelectrical noise, 23electrical specifications, 161encryption settings, 85enter Setup mode, 52environmental specifications, 162error messages, 121ESSID setting, 84exit Setup mode, 53exterior cleaning, 109Ffactory defaultsreload parameters, 53restore network settings, 53fanfold media, 25fanfold media loading, 34FCC compliance, ivFCC radiation exposure limits, ivfeatures, 158FEED buttonFEED and PAUSE self test, 142FEED self test, 138Flash memory, 68font list, 65fontsusing CompactFlash card, 104using PCMCIA memory card, 102format convert setting, 81format list, 66format memory card, 67format prefix setting, 74fuse replacement, 117Ggleaning, 83Hhardware control signal descriptions, 146HEAD COLD message, 123head test setting, 77HEAD TOO HOT message, 122host handshake setting, 72humidity requirements, 16Iidle display setting, 81images list, 66initialize Flash memory, 68initialize memory card, 67inspect for shipping damage, 15interfaceDB-15 applicator interface, 22interfacesIEEE 1284 bidirectional parallel, 21print servers, 22RS-232 serial, 20USB 1.1, 22international safety organization marks, 18IP settingsdefault gateway, 84IP address, 84protocol, 83subnet mask, 84isolated mode for applicator control signals+24-28V operation, 156+5V operation, 155Jjumper configurations for +24-28V operation, 156jumper configurations for +5V operation, 155Llabel backing removal, 99label length maximum setting, 61label specifications, 168label topprinter cannot detect, 134setting, 76label-available sensorlocation, 111when to clean, 108labels did not print, 129languagechanging from unreadable language, 133selection, 82LCD error messages, 121LCD messagesadjust LCD settings, 81language selection, 82Setup mode, 57liability, iilights on control panel, 11

183Index12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. Apowerconnect to power source, 17power cord specifications, 17site selection, 16Power-On Self Test (POST), 135print configuration labelCANCEL self test, 136List Setup command, 66print darkness setting, 57print modesfeatures, 158Peel-Off Mode, 94Rewind Mode, 96selecting, 58, 93print network configuration label, 56, 66print qualityeffect of printhead toggle pressure, 48print quality troubleshooting, 124print serveroptions, 22print server settings, 83default gateway, 84IP address, 84IP protocol, 83subnet mask, 84print width setting, 60printer components, 12printer diagnostics, 135printer operation, 29printer settingsapplicator port, 79backfeed, 76baud, 71control prefix, 73data bits, 71date, 81delimiter character, 74format convert, 81format prefix, 74head resistor, 78head test count, 77host handshake, 72idle display, 81IP settings, 83label top, 76language, 82LCD, 81left position, 76maximum label length, 61media type, 59network configuration label as baseline, 56network ID, 72printer settings (continued)parallel communications, 71parity, 72print darkness, 57print method, 59print server settings, 83print width, 60protocol, 72resynch mode, 80RFID settings, 87RFID tag type, 89saving, 53serial communications, 71setting through control panel, 52start print signal, 79time, 81verifier port, 78ZPL mode, 74printheadcleaning, 109head close setting, 75head resistor value setting, 78head test count setting, 77pressure adjustment, 48when to clean, 108product markings, 160protocol setting, 72RR110Xiblack mark specifications, 169general specifications, 163label specifications, 168ribbon specifications, 166R170Xiblack mark specifications, 171general specifications, 165label specifications, 170ribbon specifications, 167radiation exposure limits, ivread powerchange through control panel, 88recycling the printer, 15registration problems, 128relative humidity requirements, 16remove backing from rewind spindle, 99remove used ribbon, 42replace fuse, 117report shipping damage, 15reset network option, 86

185Index12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. Aspecificationsagency approvals and markings, 160by model number, 163electrical, 161environmental, 162physical, 161power cord, 17ribbon, 166specify RFID tag type, 89standard data ports, 143standard features, 158start print signal setting, 79storing the printer, 15subnet mask, 84surface for the printer, 16Ttag stockdescribed, 24Tear-Off modeloading media, 31selecting, 58tear-off bar cleaning, 108tear-off position adjustment, 58technical support, 3temperature requirements, 16thermal transfer modeload ribbon, 36media scratch test, 26setting, 59time setting, 81timing diagrams for applicator signals, 151toggle pressure adjustment, 48top of labelprinter cannot detect, 134setting, 76transmissive (media) sensoradjustment, 45location, 112when to clean, 108transponderscalibrate from control panel, 88troubleshootingchecklist, 120communications problems, 129diagnostic tests, 135LCD error messages, 121print quality problems, 124types of mediacontinuous roll media, 25fanfold media, 25non-continuous roll media, 24RFID “smart” labels, 25Uunpack the printer, 15upper media sensor adjustment, 45USB 1.1 portoverview, 22USB 2.0 portsettings, 150Vverifier port setting, 78Wweb media, 24Web S. setting, 80wireless PCMCIA card installation, 102Wireless Print Server settingsauthentication type, 84default gateway, 84encryption, 85ESSID, 84IP address, 84IP protocol, 83MAC address, 84reset network, 86subnet mask, 84write powerchange through control panel, 89XXML-enabled printing, 92ZZebra Programming Language (ZPL II)features, 158ZPL mode setting, 74

Zebra Technologies Corporation333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.A.Telephone: +1 847.793.2600Facsimile: +1 847.913.8766Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKTelephone: +44 (0) 1494 472872Facsimile: +44 (0) 1494 450103Zebra Technologies Asia Pacific, LLC16 New Industrial Road#05-03 Hudson TechnoCentreSingapore 536204Telephone: +65 6858 0722Facsimile: +65 6885 0838Part Number: 13383L-002 Rev. A© 2005 ZIH Corp.

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