Zebra Technologies RFID-M2HF RFID Printer Module User Manual
Zebra Technologies Corporation RFID Printer Module
User Manual
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| Mirror Download [FCC.gov] | |
| Document ID | 694784 |
| Application ID | HVA34alDgmZCX84VJYvGBA== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 258.25kB (3228150 bits) |
| Date Submitted | 2006-08-17 00:00:00 |
| Date Available | 2006-08-17 00:00:00 |
| Creation Date | 2006-07-11 12:39:10 |
| Document Lastmod | 2006-07-20 16:46:32 |
| Document Title | User Manual |
Zebra® XiIIIPlus™/R110Xi™/R170Xi™ User Guide © 2005 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide. ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide. All other brand names, product names, or trademarks belong to their respective holders. Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies. Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice. Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Declaration of Conformity Declaration of Conformity I have determined that the Zebra printers identified as the XiIIIPlus™ Series 110XiIIIPlus, R110Xi, 140XiIIIPlus, 170XiIIIPlus, R170Xi, 220XiIIIPlus manufactured by: Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.A. Have been shown to comply with the applicable technical standards of the FCC For Home, Office, Commercial, and Industrial use If no unauthorized change is made in the equipment, and if the equipment is properly maintained and operated. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A iii iv Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables. FCC Radiation Exposure Statement (for printers with RFID encoders) This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycle the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 14 15 15 15 15 15 13383L-002 Rev. A vi Contents Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connector Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 16 16 16 16 16 17 17 19 19 20 23 24 26 26 26 3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Create a Ribbon Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upper Media Sensor—Inside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upper Media Sensor—Outside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 31 34 36 37 38 42 43 45 45 46 47 48 48 49 4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 52 52 53 54 54 54 55 56 12/2/05 Contents Control Panel LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 RFID LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 5 • Print Modes and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove Backing or Labels from Rewind Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 92 92 93 93 94 96 99 6 • PC and Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 PCMCIA PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 7 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Ribbon and Label-Available Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Transmissive (Media) Sensor Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Standard Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 RFID-Enabled and RFID-Ready Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 8 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 120 121 124 128 129 130 133 13383L-002 Rev. A vii viii Contents Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 135 136 137 138 142 142 9 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . Jumper Configurations and Pinouts for +5 V I/O Operation . . . . . . . . . . . . . . . . . . . Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 144 144 146 146 147 148 150 151 151 152 155 156 10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed . . . . . . . . . . . . . RXi or XiIIIPlus with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110XiIIIPlus and R110Xi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170XiIIIPlus, R170Xi, and 220XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 158 158 158 158 159 160 160 160 161 161 161 162 163 163 164 165 166 12/2/05 Contents Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . 90XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 168 170 172 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A ix x Contents Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 2 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to perform routine maintenance, upgrade, or troubleshoot problems with the printer. How This Document Is Organized The User Guide is set up as follows: 13383L-002 Rev. A Section Description Introduction on page 7 This section provides a high-level overview of the printer and its components. Printer Setup on page 13 This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Operations on page 29 This section provides the procedures for loading and calibrating the printer. Configuration on page 51 This section describes the control panel parameters that are used to configure the printer for operation. Print Modes and Options on page 91 This section describes the print modes and other options available for the printer. PC and Memory Cards on page 101 This section describes the optional cards that can be used with the printer and gives instructions for installation. Routine Maintenance on page 107 This section provides routine cleaning and maintenance procedures. Troubleshooting on page 119 This section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included. Data Ports on page 143 This section describes the standard communication ports available to connect the printer to your computer or network. Specifications on page 157 This section provides the features of and specifications for this printer. Glossary on page 175 The glossary provides a list of common terms. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 About This Document Contacts Contacts You can contact Zebra Technologies at the following. Web Site http://www.zebra.com Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to http://www.zebra.com/support. The Americas Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A T: +1 847 793 2600 Toll-free +1 800 423 0422 F: +1 847 913 8766 T: +1 847 913 2259 F: +1 847 913 2578 For printers, parts, media, and ribbon, please call your distributor, or contact us. Hardware: hwtsamerica@zebra.com Software: swtsamerica@zebra.com T: +1 866 230 9494 E: VHCustServ@zebra.com Europe, Africa, Middle East, and India Regional Headquarters Technical Support Internal Sales Dept. Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK T: +44 (0) 1494 768298 F: +44 (0) 1494 768210 Germany: Tsgermany@zebra.com France: Tsfrance@zebra.com Spain/Portugal: Tsspain@zebra.com All other areas: Tseurope@zebra.com For printers, parts, media, and ribbon, please call your distributor, or contact us. Regional Headquarters Technical Support Customer Service Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204 T: +65 6858 0722 F: +65 6885 0838 E: tsasiapacific@zebra.com For printers, parts, media, and ribbon, please call your distributor, or contact us. T: +44 (0)1494 472872 F: +44 (0) 1494 450103 T: +44 (0) 1494 768316 F: +44 (0) 1494 768244 E: mseurope@zebra.com Asia Pacific T: +65 6858 0722 F: +65 6885 0838 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide T: +65 6858 0722 F: +65 6885 0837 13383L-002 Rev. A 4 About This Document Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information. Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in Bubbledot ICG font. Command Line Examples Command line examples appear in Courier New font. For example, type ZTools to get to the Post-Install scripts in the bin directory. Files and Directories File names and directories appear in Courier New font. For example, the Zebra.tar file and the /root directory. Icons Used Caution • Warns you of the potential for electrostatic discharge. Caution • Warns you of a potential electric shock situation. Caution • Warns you of a situation where excessive heat could cause a burn. Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you. Caution • (No icon) Advises you that failure to take or avoid a specific action could result in physical harm to the hardware. Important • Advises you of information that is essential to complete a task. Note • Indicates neutral or positive information that emphasizes or supplements important points of the main text. Example • Provides an example, often a scenario, to better clarify a section of text. Tools • Tells you what tools you need to complete a given task. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 About This Document Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example. Figure 1 • Sample Figure with Callouts 12/2/05 SETUP/EXIT button CALIBRATE button XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 6 About This Document Document Conventions Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 1 Introduction This section provides a high-level overview of the printer and its components. Contents Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 8 Introduction Exterior View Exterior View The following illustrations show the exterior of the printer. Figure 2 • Printer Exterior—Front View Control panel Media door Figure 3 • Printer Exterior—Rear View 13383L-002 Rev. A Electronics cover Power switch AC power cord connection XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Introduction Control Panel Control Panel Figure 4 shows the buttons and lights on the control panel. For a description of the control panel buttons, see Table 1 on page 10, and for a description of the control panel lights, see Table 2 on page 11. Figure 4 • Control Panel Buttons and Lights 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 10 Introduction Control Panel Control Panel Buttons This table describes the function of the buttons shown in Figure 4. Table 1 • Control Panel Buttons Button Details LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer YES or NO, indicate on or off, scroll through several choices, change digits while entering the printer password, or set up the printer for a firmware download. RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer YES or NO, indicate on or off, scroll through several choices, increase a digit while entering the printer password, or set up the printer for a firmware download. SETUP/EXIT Enters and exits the setup mode. PREVIOUS While in setup mode, scrolls to the previous parameter. Press and hold this button to scroll back quickly through parameter sets. NEXT/SAVE While in setup mode, scrolls to the next parameter. Press and hold this button to scroll forward quickly through parameter sets. When exiting setup mode, this button scrolls through the save options. PAUSE FEED CANCEL CALIBRATE 13383L-002 Rev. A Starts and stops the printing process and allows other buttons to be used. If an error messages is on the LCD, pressing this button after the problem is resolved clears the error and allows printing to resume. Forces the printer to feed a blank label each time the button is pressed. • If the printer is not printing, one blank label immediately feeds. • If the printer is printing, one blank label feeds after the current batch of labels is complete. In the pause mode, this button cancels print jobs. • If there are multiple print jobs in the print queue, press CANCEL once for each print job to be deleted. • To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off. This button can be used to calibrate the printer for the following: • Media length • Media type (continuous or non-continuous) • Print mode (direct thermal or thermal transfer) • Sensor values For more information on calibration, see Calibrate the Printer on page 43. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Introduction Control Panel Control Panel Lights This table details the lights shown in Figure 4 on page 9. Table 2 • Control Panel Lights Light Details POWER TAKE LABEL ERROR CHECK RIBBON PAPER OUT 12/2/05 Indicates printer power status. • Off — printer is off. • On — printer is on. • Off — Normal operation. • Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed. Indicates printer operation. • Off — Normal operation. • Flashing — printer pauses until the error condition is resolved and the PAUSE button is pressed. • Off — Normal operation; ribbon (if used) is properly loaded. • On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD shows an error message, and the PAUSE light is on. Indicates that labels need to be reloaded. PAUSE • Off — normal operation. • On — all printing operations have stopped. Either PAUSE was pressed, a pause command was included in the label format, the on-line verifier detected an error, or a printer error was detected. DATA • Off — Normal operation. No data being received or processed. • On/Blinking — Data processing or printing is taking place. Data is being received. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 11 12 Introduction Printer Components Printer Components Figure 5 shows a side view of the printer’s internal components. Note • Depending on the printer options that you selected, your printer could look slightly different. For more about printer options, go to www.zebra.com. Figure 5 • Internal Components 13 12 10 11 10 11 12 13 13383L-002 Rev. A Printhead lever Ribbon take-up spindle Ribbon supply spindle Ribbon dancer assembly (only on select models) Media guide Media dancer roller assembly Media supply guide Media supply hanger Rewind spindle (optional) Spindle hook Lower roller Platen roller Tear-off bar XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 2 Printer Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycle the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 14 15 15 15 15 15 16 16 16 16 16 16 17 17 19 19 20 23 24 26 26 26 13383L-002 Rev. A 14 Printer Setup Before You Begin Before You Begin Review this checklist, and resolve any issues before you set up or use your printer. Unpack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 15. Select a Site Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 16. Attach a Power Cord Do you have the correct power cord for your printer? If you are unsure, see Power Cord Specifications on page 17. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 17. Connect to a Data Source Have you determined how the printer will connect to a data source (usually a computer)? For more information, see Select a Communication Interface on page 19. Select Media Do you have the correct media for your application? If you are unsure, see Types of Media on page 24. Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if needed? If you are unsure, see Ribbon Overview on page 26. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Printer Setup Handling the Printer Handling the Printer This section describes how to handle your printer. Unpack and Inspect the Printer When you receive the printer, immediately unpack it and inspect for shipping damage. • Save all packing materials. • Check all exterior surfaces for damage. • Raise the media door, and inspect the media compartment for damage to components. If you discover shipping damage upon inspection: • Immediately notify the shipping company and file a damage report. • Keep all packaging material for shipping company inspection. • Notify your authorized Zebra reseller. Important • Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty. Store the Printer If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the following conditions: Ship the Printer If you must ship the printer: • Remove any media or ribbon from the printer to avoid damaging the printer. • Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed. Recycle the Printer This printer is recyclable. If you must dispose of the printer, do not do so in unsorted municipal waste. Please recycle according to your local standards. For more information, see http://www.zebra.com/recycle. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 15 16 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer. Select a Surface Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. Provide Proper Operating Conditions This printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see General Specifications on page 161. Table 3 shows the temperature and relative humidity requirements for the printer when it is operating. Table 3 • Operating Temperature and Humidity Mode Temperature Relative Humidity Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing Allow Proper Space The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer. Caution • Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat. Provide a Data Source If the printer will be located away from the data source, the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces, see Select a Communication Interface on page 19. Provide a Power Source Place the printer within a short distance of a power outlet that is easily accessible. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source The AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cord Specifications on page 17. Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration. To connect the printer to a power source, complete these steps: 1. Turn the printer power switch to the Off (O) position. 2. Plug the power cord into the AC power connector on the rear of the printer. 3. Plug the other end of the power cord into a power outlet near the printer. Power Cord Specifications Caution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration. Depending on how your printer was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, refer to the following guidelines: • The overall cord length must be less than 9.8 ft. (3.0 m). • The cord must be rated for at least 10 A, 250 V. • The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference. The third wire in the power cord grounds the connection (Figure 6). 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 17 18 Printer Setup Connect the Printer to a Power Source Figure 6 • Power Cord Specifications AC power plug for your country—This should bear the certification mark of at least one of the known international safety organizations (Figure 7). 3-conductor HAR cable or other cable approved for your country. IEC 320 connector—This should bear the certification mark of at least one of the known international safety organizations (Figure 7). Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC. Figure 7 • International Safety Organization Certifications 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Printer Setup Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depends on the communication options installed in the printer. You may use any available connection to send commands and label formats from a host computer to the printer. Caution • Connecting a data communications cable while the power is ON may damage the printer. Note • You must supply all interface cables for your application. Refer to Data Cable Requirements on page 23 for specific cable requirements. Connector Locations Refer to Figure 8. The printer comes standard with an Electronics Industries Association (EIA) RS-232 serial interface (DB-9 connector), an IEEE 1284 bidirectional parallel interface, and a USB 2.0-compatible interface. You may use either of these interface methods to send commands and label formats from a host to the printer. Figure 8 • Cable Connections 12/2/05 Parallel interface connector USB 2.0 connector DB-9 serial interface connector XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 19 20 Printer Setup Select a Communication Interface Types of Connections The method of connecting the printer to a data source depends on the communication options installed in the printer and the host. This section provides basic information about common interfaces. When communicating via the serial data port (RS-232), the baud rate, number of data and stop bits, the parity, and the XON/XOFF or DTR control should be set to match those of the host computer. See Table 7, Printer Parameters on page 57 to configure these parameters. When communicating via the parallel port, the previously mentioned parameters do not apply. RS-232 Serial A serial communication method consisting of data and control signals; available as a standard feature on most PCs and other hosts. • Advantages: Cables and connectors are readily available from computer equipment stores and suppliers; easy to connect; two-way communication between the host and the printer. • Disadvantages: Slower than the parallel connection; limited to 50 feet (15.24 m) of cable. Figure 9 • Communicating Using a Serial Data Port Printer Computer Male 25 Null modem adaptor (if using a standard modem cable) 50 ft. (15 m) maximum 13383L-002 Rev. A Null-modem adaptor (if using a standard modem cable) 9-pin male connector, connected to printer or null-modem adaptor 25-pin female connector, connected to computer 9-pin female connector, connected to computer Maximum cable length = 50 ft. (15 m) XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Printer Setup Select a Communication Interface IEEE 1284 Bidirectional Parallel A common communication method available on most PCs and other hosts. • Advantages: Fastest of the communication interfaces; cables and connectors are readily available from computer equipment stores and suppliers; two-way communication between the host and the printer; easy to connect. • Disadvantages: Shorter recommended cable length of 6 feet (1.83 m) with a maximum of length 10 ft (3 m); many computers are equipped with only one parallel port, allowing only one IEEE 1284 bidirectional device to be connected at a time. Figure 10 • Communicating Using a Parallel Port Printer Computer 36-pin male 25-pin male 10 ft. (3 m) maximum 12/2/05 36-pin male connector, attaching to printer 25-pin male connector, attaching to computer Maximum cable length = 10 ft. (3 m) XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 21 22 Printer Setup Select a Communication Interface USB 2.0 Port Communicating using the USB port (see Figure 11) does not require special settings. • Advantages: Many computers are equipped with more than one USB port, allowing multiple USB devices to be connected at one time; cables and connectors are readily available from computer equipment stores and suppliers; two-way communication between the host and the printer; easy to connect. • Disadvantages: Cable length limited to 16.4 ft. (5 m). Figure 11 • Communicating Using a USB Port Printer Computer “B” male connector, attaching to printer “B” male connector, detail “A” male connector, attaching to computer “A” male connector, detail Maximum cable length = 16.4 ft. (5 m) DB-15 Applicator Interface Connector This connection provides communication between the printer and the associated applicator hardware. In some applications, control signal timing may be a critical element in the performance of the printer. See Applicator Interface Connector on page 151. Optional Print Servers Ethernet-based print servers also are available to connect your printer to a data source. Both wired and wireless options are available. • With the ZebraNet Wireless Print Server board installed, a wireless PCMCIA card can be used to communicate with a network. For more information on this option, see the ZebraNet Wireless Print Server User Guide. • ZebraNet 10/100 Print Server (10/100 PS). For more information on 10/100 PS, see the ZebraNet 10/100 Print Server User and Reference Guide. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Printer Setup Select a Communication Interface Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise. To minimize electrical noise pickup in the cable: • Keep data cables as short as possible. • Do not bundle the data cables tightly with the power cords. • Do not tie the data cables to power wire conduits. Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment using fully shielded, 6.5 ft. (2 m) data cables. Use of unshielded cables may increase radiation above the Class B limits. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 23 24 Printer Setup Types of Media Types of Media The printer can use various types of media (Table 4). Zebra strongly recommends the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear. Table 4 • Types of Media Media Type Non-Continuous Roll Media How It Looks Description Roll media is wound on a 3-in. (76-mm) core. Labels have adhesive backing that sticks them to a liner, and they are separated by gaps, holes, notches, or black marks. Tags are separated by perforations. Figure 12 • Non-Continuous Web Media Figure 13 • Black Mark Media Figure 14 • Tag Stock 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Printer Setup Types of Media Table 4 • Types of Media (Continued) Media Type How It Looks Description Non-Continuous Fanfold Media Fanfold media is folded in a zigzag pattern. Fanfold media can have the same label divisions as noncontinuous roll media. The divisions would fall on or near the folds. Continuous Roll Media Continuous media is wound on a core and is without gaps, holes, notches, or black marks. This allows the image to be printed anywhere on the label. With continuous media, use the transmissive sensor so the printer can detect when the media runs out. RFID “Smart” Media (for use only with printers that have an RFID reader/encoder installed) Radio frequency identification (RFID) “smart” labels are made from the same materials and adhesives as non-RFID labels. Each label has an RFID transponder, made of a chip and an antenna, embedded between the label and the liner (sometimes called an “inlay”). The shape of the transponder varies by manufacturer and is visible through the label. All “smart” labels have memory that can be read, and many have memory that can be encoded. Important • Transponder placement within a label depends on the transponder type and the printer model. Make sure that you are using the correct “smart” media for your printer. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 25 26 Printer Setup Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be. When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear. When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not. To determine if ribbon must be used with a particular media, perform a media scratch test. To perform a label scratch test, complete these steps: 1. Scratch the print surface of the media rapidly with your fingernail. 2. Did a black mark appear on the media? If a black mark... Then the media is... Does not appear on the media Thermal transfer. A ribbon is required. Appears on the media Direct thermal. No ribbon is required. Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside (Figure 15). This printer can only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated. Figure 15 • Ribbon Coated on Outside or Inside Outside 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide Inside 12/2/05 Printer Setup Ribbon Overview Adhesive Test If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed. To perform an adhesive test, complete these steps: 1. Peel a label from its liner. 2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon. 3. Peel the label off of the ribbon. 4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label? If ink from the ribbon... Then... Adhered to the label The ribbon is coated on the outer surface. Did not adhere to the label The ribbon is coated on the inner surface and cannot be used in this printer. To verify this, repeat the test on the other surface of the roll of ribbon. Ribbon Scratch Test Perform the ribbon scratch test when labels are unavailable. To perform a ribbon scratch test, complete these steps: 1. Unroll a short length of ribbon. 2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper. 3. Scratch the inner surface of the unrolled ribbon with your fingernail. 4. Lift the ribbon from the paper. 5. Observe the results. Did the ribbon leave a mark on the paper? 12/2/05 If the ribbon... Then... Left a mark on the paper The ribbon is coated on the outer surface. Did not leave a mark on the paper The ribbon is coated on the inner surface and cannot be used in this printer. To verify this, repeat the test on the other surface of the roll of ribbon. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 27 28 Printer Setup Ribbon Overview Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 3 Operations This section provides the procedures for loading and calibrating the printer. Note • Complete the tasks and resolve the issues in Printer Setup on page 13 before operating the printer. Contents Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Create a Ribbon Leader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upper Media Sensor—Inside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upper Media Sensor—Outside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 30 31 34 36 37 38 42 43 45 45 46 47 48 48 49 13383L-002 Rev. A 30 Operations Loading Media Loading Media This section gives you a series of instructions to load labels for a standard printer in Tear-Off mode (Figure 16). To choose different printing modes, see Print Modes and Options on page 91. You can use roll or fanfold media with your printer. For more information about the types of media, see Types of Media on page 24. • To load roll media, see Load Roll Media on page 31. • To load fanfold media, see Load Fanfold Media on page 34. Caution • Be sure the printer is Off (O) if you have connected the power cable. Figure 16 • Printer Loaded in Tear-Off Mode 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Loading Media Load Roll Media Roll media feeds through the printer from the media hanger or media supply spindle. Figure 17 identifies the components of the printer with which you need to be familiar to load roll media in Tear-Off mode. Figure 17 • Interior Components for Media Loading (Tear-Off Mode) Printhead lever Media guide Media guide roller Media guide on media hanger Media hanger To load roll media, complete these steps: 1. Open the printhead. 2. See Figure 18. Slide the media guide away from the printer frame. You may need to loosen the media guide thumb screw. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 31 32 Operations Loading Media Figure 18 • Adjusting the Media Guide Media guide Location of media guide thumb screw Media guide on media hanger Media hanger 3. Place the roll of media on the media hanger. 4. Push the media core toward the printer frame. Make sure that the labels are aligned with the media core. 5. Adjust the media guide on the media hanger so it just touches but does not restrict the media. 6. See Figure 19. Feed the media under the media guide roller and under the upper media sensor assembly. Important • Be sure to thread the media under the upper media sensor assembly and the ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Loading Media Figure 19 • Threading Media Ribbon guide roller Upper media sensor assembly Media guide roller Media guide Media 7. Pull the media through under the printhead. 8. Adjust the media guide so that it just touches but does not restrict the media. The labels should lie flat. 9. Which type of media are you using? 12/2/05 If you are... Then... Using direct thermal media Close the printhead, and then go to Calibrate the Printer on page 43. Using thermal transfer media Go to Loading Ribbon on page 36. Not sure Go to When to Use Ribbon on page 26. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 33 34 Operations Loading Media Load Fanfold Media Fanfold media feeds through either the bottom or rear access slot from outside the printer. The media hanger and media supply spindle are not used with fanfold media. To load fanfold labels, complete these steps: 1. Slide the printhead lever to the Open position. 2. See Figure 18 on page 32. Slide the media guide away from the printer frame. You may need to loosen the media guide screw. 3. How do you want to feed the fanfold labels? • From the bottom slot in the printer body. Figure 20 shows the printer with fanfold labels loaded through the bottom slot. Figure 20 • Fanfold Media—Bottom Loading • 13383L-002 Rev. A Printhead lever (shown in the Open position) Media guide Fanfold labels From the rear slot in the printer body. Figure 21 shows the printer with fanfold labels loaded through the rear slot. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Loading Media Figure 21 • Fanfold Media—Rear Loading Printhead lever (shown in the Open position) Media guide Fanfold labels 4. See Figure 19 on page 33. Feed the media under the media guide roller and under the upper media sensor assembly. Important • Be sure to thread the media under the upper media sensor assembly and the ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor. 5. Pull the media through under the printhead. 6. Adjust the media guide so that it just touches, but does not restrict, the edge of the media. The labels should lie flat. 7. Which type of media are you using? 12/2/05 If you are... Then... Using direct thermal media Close the printhead, and then go to Calibrate the Printer on page 43. Using thermal transfer media Go to Loading Ribbon on page 36. Not sure Go to When to Use Ribbon on page 26. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 35 36 Operations Loading Ribbon Loading Ribbon Before you load ribbon, make sure that the media that you are using needs ribbon. Only thermal transfer media requires ribbon. Ribbon is not required with direct thermal media, though it may be used to protect the printhead from abrasion. For more information, see When to Use Ribbon on page 26. Caution • Use ribbon that is wider than the thermal transfer media. If the printhead is not protected by the ribbon, the resulting abrasion from the media may cause premature printhead wear. Figure 22 shows the printer components that are mentioned in the ribbon loading procedure and shows the path that the ribbon follows through the printer. Figure 22 • Ribbon Path 13383L-002 Rev. A Top roller Ribbon take-up spindle Ribbon supply spindle Ribbon dancer assembly upper roller (only on some models) Ribbon dancer assembly lower roller (only on some models) Ribbon guide roller Platen roller (not shown) Printhead lever (shown in the Closed position) XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Loading Ribbon Create a Ribbon Leader A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if it does not already have one. To make a ribbon leader, complete these steps: 1. Unroll the ribbon about 6 in. (15 cm). 2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll. 3. Peel a label from the backing. 4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them together. This serves as a ribbon leader (Figure 23). Figure 23 • Ribbon Leader 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 37 38 Operations Loading Ribbon Load Ribbon To load the ribbon, complete these steps: 1. See Figure 24. Align the segments of the ribbon supply spindle. Figure 24 • Ribbon Supply Spindle Segments 2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it can go. 3. If the printhead is closed, open it using the printhead lever. 4. Does your printer contain a ribbon dancer assembly? If... Then... No See Figure 25. Thread the ribbon under the ribbon guide roller. Figure 25 • Loading Ribbon, No Dancer Assembly 13383L-002 Rev. A Ribbon guide roller XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Loading Ribbon If... Then... Yes a. See Figure 26. Thread the ribbon under the upper roller of the ribbon dancer assembly and then over the lower roller. b. Thread the ribbon under the ribbon guide roller. Figure 26 • Loading Ribbon through the Dancer Assembly Ribbon guide roller Ribbon dancer assembly lower roller Ribbon dancer assembly upper roller 5. See Figure 27. Thread the ribbon under the printhead and past the platen roller. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 39 40 Operations Loading Ribbon Figure 27 • Threading Ribbon Under the Printhead Ribbon leader Top roller Printhead Platen roller 6. Pull the ribbon leader over the printhead and above the top roller. 7. See Figure 28. Bring the ribbon under the ribbon take-up spindle, and wrap it around the spindle counter-clockwise. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Loading Ribbon Figure 28 • Winding Ribbon around the Ribbon Take-up Spindle Ribbon leader Ribbon take-up spindle 8. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown. 9. Close the printhead. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 41 42 Operations Loading Ribbon Remove Used Ribbon When the ribbon has run out or must be changed, remove the used ribbon from the take-up spindle (Figure 29). Figure 29 • Ribbon Take-Up Spindle Used ribbon Ribbon take-up spindle Ribbon release bars Notch in ribbon take-up spindle Arrow on ribbon take-up spindle Ribbon release knob To remove used ribbon, complete these steps: 1. Open the printhead. 2. Has the ribbon run out? If the ribbon... Then Ran out Continue with the next step. Did not run out Tear or cut the ribbon as close to the ribbon take-up spindle as possible. Caution • Do not cut through the ribbon that is on the take-up spindle because you may damage the spindle. Use the ribbon release knob to slide the ribbon off of the spindle. 3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it stops. The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon. 4. Slide the used ribbon off of the ribbon take-up spindle. 5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up spindle. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Calibrate the Printer Calibrate the Printer Calibrate the printer when it is first put into service. Calibration allows the printer to establish the proper settings for the specific media and ribbon used in your application. You may calibrate the printer at other times as needed. Table 5 shows the different methods for calibration. Table 5 • Types of Calibration Type of Calibration Description When/How It Occurs Auto-calibration The printer automatically sets the value it detects for the spaces between labels. Occurs at the following times: • When the printer is first turned on if CALIBRATION is selected for MEDIA POWER UP (see Select Media Power-Up Option on page 75) • When the printer feeds media after the printhead is closed if CALIBRATION is selected for HEAD CLOSE (see Select Head Close Option on page 75). • As part of both the sensor profile and media and ribbon sensor calibration procedures. Long (Standard) Calibration The printer does the following: • feeds media and ribbon • sets the values it detects for media length, media type (continuous or non-continuous), and print mode (thermal transfer or direct thermal) • updates the sensor values To perform a long calibration, do one of the following: • Press PAUSE on the control panel to pause the printer, and then press CALIBRATE. • Select CALIBRATION for the MEDIA POWER UP or HEAD CLOSE parameter (see Select Media Power-Up Option on page 75 or Select Head Close Option on page 75). Short Calibration The printer calibrates using the current sensor values rather than detecting the spaces between labels and resetting the sensors. This calibration sequence uses fewer labels than the long calibration sequence, but it is less reliable because the values that are stored in the sensors could be incorrect. Select SHORT CAL for the MEDIA POWER UP or HEAD CLOSE parameter (see Select Media Power-Up Option on page 75 or Select Head Close Option on page 75. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 43 44 Operations Calibrate the Printer Table 5 • Types of Calibration (Continued) Type of Calibration Description When/How It Occurs Sensor Profile Calibration The printer auto-calibrates and prints a media sensor profile. Select the SENSOR PROFILE option on the control panel. See Print Sensor Profile on page 69 for instructions. Media and Ribbon Sensor Sensitivity Calibration One of the most common adjustments to printer settings. The printer resets the sensitivity of the sensors to detect correctly the media and ribbon that you are using. If you change the type of ribbon and/or media, you might need to reset the sensitivity of the media and ribbon sensors. When the sensors are at their new sensitivity, the printer performs an auto-calibration. Select the MEDIA AND RIBBON CALIBRATE option on the control 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide panel. See Calibrate Media and Ribbon Sensor Sensitivity on page 70 for instructions. 12/2/05 Operations Adjust Media Sensors Adjust Media Sensors The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. Adjust these sensors only when the printer cannot detect the top of the label. The control panel LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in the printer. Note • For most models of XiIIIPlus, the upper media sensor can be positioned along the inside half of the media (the side closest to the back of the printer) or the outside half of the media (the side farthest from the back of the printer). However, for the 220XiIIIPlus, you cannot move the sensors to the outside half of the media. Upper Media Sensor—Inside Half of Media To adjust the upper media sensor for the inside half of the media, complete these steps: 1. Remove the ribbon (if ribbon is used). 2. See Figure 30. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. Figure 30 • Upper Media Sensor Location Upper media sensor adjustment screw Upper media sensor 3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment screw. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 45 46 Operations Adjust Media Sensors 4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole). 5. Tighten the adjustment screw to secure the upper media sensor. Upper Media Sensor—Outside Half of Media To adjust the upper media sensor for the outside half of the media, complete these steps (all models except the 220XiIIIPlus): 1. Remove the ribbon (if ribbon is used). 2. See Figure 30. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. 3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw. 4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the outside slot. Carefully pull the wires through the cable tie. You may need to set aside the sensor wire cover if the adjustment is too far to the outside. 5. Replace and slightly tighten the adjustment screw. 6. Slide the upper media sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole). 7. Tighten the adjustment screw. 8. Make sure that the wires are routed back into the groove of the media sensor bracket. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Adjust Media Sensors Lower Media Sensor To adjust the lower media sensor, complete these steps: 1. Locate the lower media sensor assembly under the rear roller (Figure 31). The sensor is a spring clip holding a circuit board. Figure 31 • Lower Media Sensor Location Lower media sensor 2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as needed (wires should have a little slack). 3. If you move the sensor inward and a large loop of wire develops, remove the electronics cover from the side of the printer, and gently pull the wires through. Clamp the wires so that they do not touch any drive belts. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 47 48 Operations Adjust Printhead Pressure and Toggle Position Adjust Printhead Pressure and Toggle Position Printhead pressure is one factor that affects print quality. If the toggle pressure is too light or uneven, the labels and ribbon may slip. Important • Print quality depends on the labels and ribbon used as well as the toggle pressure. Make sure that your labels and ribbon are right for your application. • Direct thermal media does not need ribbon. • Thermal transfer media needs ribbon. Toggle Position Adjustment You may need to adjust the toggles if printing is too light on one side or if thick labels are used.To position the toggles, complete these steps: 1. Loosen the locking nuts at the top of the toggle assemblies (Figure 33). Figure 32 • Adjusting Toggle Assembly Positions Locking nuts 2. Slide the toggles until they provide even pressure on the media. For extremely narrow media, position one toggle over the center of the labels, and decrease the pressure on the unused toggle. 3. Tighten the locking nuts. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Operations Adjust Printhead Pressure and Toggle Position Printhead Pressure Adjustment If positioning the toggles properly does not solve the problem, adjust printhead pressure. Maximize printhead life by using the lowest pressure that produces the desired print quality. Caution • Observe proper electrostatic safety precautions when handling any staticsensitive components such as circuit boards and printheads. To adjust printhead pressure, complete these steps: 1. Print some labels at 2.4 in. (61 mm) per second by running the PAUSE Self Test on page 137. 2. While printing labels, use the control panel controls to lower the darkness setting until the labels are printing gray instead of black. 3. Loosen the upper knurled nuts on the toggle assemblies (Figure 33). Figure 33 • Adjusting Printhead Pressure Upper knurled nuts Lower knurled nuts 4. Some media types require higher pressure to print well. For these media types, increase or decrease pressure using the lower knurled nuts until the left and right edges of the printed area are equally dark. 5. Increase the darkness level using the control panel controls until the printing is clear. 6. Tighten the upper knurled nuts. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 49 50 Operations Adjust Printhead Pressure and Toggle Position Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 4 Configuration This section describes the control panel parameters that are used to configure the printer for operation. Contents Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing Password-Protected Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control Panel LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 52 52 53 54 54 54 55 56 57 83 87 13383L-002 Rev. A 52 Configuration Setup Mode Setup Mode After you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the control panel displays PRINTER READY. You may now set printer parameters for your application using the control panel display and the buttons directly below it. If it becomes necessary to restore the initial printer defaults, see PAUSE Self Test on page 137 and FEED Self Test on page 138. Important • Certain printing conditions may require that you adjust printing parameters, such as print speed, darkness, or print mode. These conditions include (but are not limited to): • printing at high speeds • peeling the media • the use of extremely thin, small, synthetic, or coated labels Because these and other factors affect print quality, run tests to determine the best combination of printer settings and media for your application. A poor match may limit print quality or print rate, or the printer may not function properly in the desired print mode. Note • If the printer is operating on an IP network, you can change the printer’s parameters in these additional ways: • with ZebraLink™ WebView (ZebraNet® 10/100 PrintServer or ZebraNet Wireless Print Server required). For information, see the appropriate print server user guide. • with the SetWLAN configuration utility (ZebraNet Wireless Print Server required). For information, see the ZebraNet Wireless Print Server User Guide. Enter Setup Mode To enter Setup Mode, complete these steps: 1. Press SETUP/EXIT. 2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Setup Mode Exit Setup Mode To leave Setup mode, complete these steps: 1. Press SETUP/EXIT. The LCD displays SAVE CHANGES. 2. Press the left or right oval to display the save options (Table 6). Table 6 • Save Options When Leaving Setup Mode LCD Description PERMANENT Stores values in the printer even when power is turned off. TEMPORARY Saves the changes until power is turned off. CANCEL Cancels all changes made since you entered Setup mode, except for changes made to the darkness and tear-off settings, which go into effect as soon as they are made. LOAD DEFAULTS Restores all parameters other than the network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually. Note • Loading factory defaults causes the printer to auto-calibrate. LOAD LAST SAVE Loads values from the last permanent save. DEFAULT NET Restores the wired and wireless network settings back to factory defaults. 3. Press NEXT/SAVE to select the displayed choice. When the configuration and calibration sequence is done, PRINTER READY displays. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 53 54 Configuration Changing Password-Protected Parameters Changing Password-Protected Parameters Certain parameters, including the communication parameters, are password-protected by factory default. Caution • Do not change password-protected parameters unless you have a complete understanding of the parameters’ functions. If the parameters are set incorrectly, the printer may function unpredictably. The first time that you attempt to change a password-protected parameter, the printer displays ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit numeric password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup mode by pressing SETUP/EXIT or by turning Off (O) the printer. To enter a password for a password-protected parameter, complete these steps: 1. At the password prompt, use the left oval to change the selected digit position. 2. When you have selected the digit that you wish to change, use the right oval to increase the selected digit value. Repeat these two steps for each digit of the password. 3. After entering the password, press NEXT. The parameter you selected to change is displayed. If the password was entered correctly, you can change the value. Default Password Value The default password value is 1234. The password can be changed using the ^KP (Define Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet® PrintServer II, 10/100 Print Server, or Wireless Print Server required). Disable the Password Protection Feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the ^KP ZPL/ZPL II command. To re-enable the password-protection feature, send the ZPL/ZPL II command ^KPx, where x can be any number from 1 to 9999. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Print a Configuration Label Print a Configuration Label A configuration label lists the printer settings that are stored in configuration memory. After you load the media and ribbon (if necessary), print a configuration label as a record of your printer’s current settings. Keep the label to use when troubleshooting printing problems. To print a configuration label, complete these steps: 1. On the control panel, press SETUP/EXIT. 2. Press NEXT or PREVIOUS to scroll through the parameters until you reach LIST SETUP. 3. Press the right oval to confirm printing. A configuration label prints (Figure 34). Figure 34 • Configuration Label 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 55 56 Configuration Print a Network Configuration Label Print a Network Configuration Label If you are using a print server, you can print a network configuration label after the printer is connected to the network. To print a network configuration label, complete these steps: 1. On the control panel, press SETUP/EXIT. 2. Press NEXT or PREVIOUS to scroll through the parameters until you reach LIST NETWORK. 3. Press the right oval to confirm printing. A network configuration label prints (Figure 35). An asterisk designates whether the wired or wireless print server is active. If no wireless print server is installed, the wireless portion of the label does not print. Figure 35 • Network Configuration Label (With a Wireless Print Server Installed) 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Control Panel LCD Displays Use the LCD display on the control panel to adjust printer settings. Table 7 shows parameters in the order in which they are displayed when you press NEXT/SAVE after entering Setup mode. Table 8 on page 83 shows the additional parameters that appear when a wired or wireless print server is installed in the printer. While viewing parameters, press NEXT/SAVE to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle. When a parameter is changed, an asterisk (*) appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer. Table 7 • Printer Parameters (Sheet 1 of 26) Parameter DARKNESS Action/Explanation +04.0 Adjust Print Darkness Darkness (burn duration) settings depend on a variety of factors, including ribbon type, media type, and the condition of the printhead. You may adjust the darkness for consistent high-quality printing. Important • Set the darkness to the lowest setting that provides good print quality. If the darkness is set too high, the ink may smear, the ribbon may burn through, or the printhead may wear prematurely. If printing is too light or if there are voids in printed areas, increase the darkness. If printing is too dark or if there is spreading or bleeding of printed areas, decrease the darkness. The FEED Self Test on page 138 can be used to determine the best darkness setting. You may want to adjust darkness while performing the PAUSE Self Test on page 137. Because the darkness setting takes effect immediately, you can see the results on labels that are currently printing. Darkness settings also may be changed by the driver or software settings. Default: +04.0 Range: 00.0 to +30.0 To change the value shown: 1. Press the right oval to increase darkness. 2. Press the left oval to decrease darkness. PRINT SPEED 2 IPS Adjust Print Speed Adjusts the speed for printing a label (given in inches per second). Slower print speeds typically yield better print quality. Print speed changes take effect upon exiting Setup mode. Default: 2 IPS Range: 2 to 12 IPS (depends on specific printer) To change the value shown: 1. Press the right oval to increase the value. 2. Press the left oval to decrease the value. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 57 58 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 2 of 26) Parameter TEAR OFF Action/Explanation +000 Adjust the Tear-Off Position This parameter establishes the position of the media over the tear-off/peel-off bar after printing. See Figure 36. Higher numbers move the media out (the tear line moves closer to the leading edge of the next label), and lower numbers move the media in (the tear line moves closer to the edge of the label just printed). Figure 36 • Tear-Off Position Adjustment Media direction Factory-set tear line location at position 00 Default: +0 Range: –120 to +120 To change the value shown: 1. Press the right oval to increase the value. Each press adjusts the tear-off position by four dot rows. 2. Press the left oval to decrease the value. Each press adjusts the tear-off position by four dot rows. PRINT MODE -TEAR-OFF Select Print Mode Print mode settings tell the printer the method of media delivery that you wish to use. Make sure that your printer can support the selected option. Default: TEAR-OFF Selections: TEAR-OFF, PEEL-OFF, CUTTER, APPLICATOR, REWIND To change the value shown: 1. Press the left or right oval to scroll through the options. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 3 of 26) Parameter Action/Explanation Set Media Type This parameter tells the printer the type of media that you are using (see Types of Media on page 24 for more information). Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II). When non-continuous media is selected, the printer feeds media to calculate label length (the distance between two recognized registration points of the inter-label gap, webbing, or alignment notch or hole). Default: NON-CONTINUOUS Selections: CONTINUOUS, NON-CONTINUOUS MEDIA TYPE -NON-CONTINUOUS + To change the value shown: 1. Press the left or right oval to toggle between the options. SENSOR TYPE -WEB Set the Sensor Type This parameter tells the printer whether you are using media with a web (gap/space between labels, notch, or hole) to indicate the separations between labels or if you are using media with a black mark printed on the back. If your media does not have black marks for registration on the back, leave your printer at the default (WEB). Default: WEB Selections: WEB, MARK To change the value shown: 1. Press the left or right oval to toggle between the options. PRINT METHOD -THERMAL-TRANS. + Select Print Method The print method parameter tells the printer the method of printing that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon). Default: THERMAL TRANSFER Selections: THERMAL TRANSFER, DIRECT THERMAL Note • Selecting direct thermal when using thermal transfer media and ribbon creates an error condition, but printing continues. To change the value shown: 1. Press the left or right oval to toggle between the options. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 59 60 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 4 of 26) Parameter PRINT WIDTH - 104 0/8 MM Action/Explanation Set Print Width Determines the printable area across the width of the label given the resolution of the printer. Default: depends on specific printer Note • Setting the width too narrow can result in portions of the label not being printed on the media. Setting the width too wide wastes formatting memory and can cause printing off the label and on the platen roller. This setting can affect the horizontal position of the label format if the image was inverted using the ^POI ZPL II command. To change the value shown: 1. Press the left oval to move the cursor. 2. Press the right oval to increase the value of the digit. To change the unit of measurement: 1. Press the left oval until the unit of measurement is active. 2. Press the right oval to toggle to a different unit of measure (mm, inches, or dots). 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 5 of 26) Parameter MAXIMUM LENGTH -39.0 IN 988 MM Action/Explanation Set Maximum Label Length This parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length (Figure 37). If the value is set to a smaller value than the label length, the printer assumes that continuous media is loaded, and the printer cannot calibrate. For example, if the label length is 5.0 inches (126 mm) including the interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm). Figure 37 • Label Length }2 Label length (including interlabel gap) Interlabel gap Set maximum label length to approximately this value Default: 39.0 inches (988 mm). Range: Values are adjustable in one-inch (25.4 mm) increments. To change the value shown: 1. Press the right oval to increase the value. 2. Press the left oval to decrease the value. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 61 62 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 6 of 26) Parameter Action/Explanation Set Early Warning System When this parameter is enabled, the printer provides warnings when labels are running low. Note • Update the number of labels per roll when beginning use of the Early Warning System. The printer does not make any adjustments when power is turned off and on. Default: MEDIA DISABLED Selections: MEDIA DISABLED, MEDIA ENABLED EARLY WARNING MEDIA DISABLED To change the Early Warning settings: 1. When the LCD displays EARLY WARNING MEDIA, press the left or right oval to toggle between ENABLED and DISABLED. (If you are prompted for a password, enter your password using the instructions in Changing Password-Protected Parameters on page 54.) 2. If you enable the Early Warning System, do the following: a. Exit Setup mode and save changes to enable additional parameters. b. Enter Setup mode again. The media and ribbon parameters (LABELS PER ROLL, MEDIA REPLACED, RIBBON LENGTH, and RIBBON REPLACED) appear. c. Adjust the settings as necessary (descriptions of each of these parameters follows). LABELS PER ROLL 0900 Set Number of Labels Per Roll for Early Warning This parameter appears only when Early Warning is enabled for media. This value should correspond to the number of labels per roll of the media that you are using. Default: 0900 Range: 100 to 9999 To change the value shown: 1. Press the left oval to move the cursor. 2. Press the right oval to increase the value of the digit. Based on the number entered, when the printer detects that less than 15% of the labels remain, WARNING MEDIA LOW appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a media warning is received, the LCD prompts with MEDIA REPLACED?. 3. If you replaced the media, press the right oval to select YES to clear the warning and reset the label counter. If you did not replace the media, press the left oval to select NO. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 7 of 26) Parameter Action/Explanation MEDIA REPLACED? NO YES Reset Media Counter for Early Warning This parameter appears only when Early Warning is enabled for media. To reset the media counter: 1. Did you replace the media? a. If you replaced the media, press the right oval to select YES. b. If you did not replace the media, press the left oval to select NO. RIBBON LENGTH - 450M 1476 FT Set Ribbon Length for Early Warning This parameter appears only when Early Warning is enabled for media and the printer is set for Thermal Transfer operation. Default: 450 M/1476 FT Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments To change the value shown: 1. Press the left or right oval to set the value to match the length of the ribbon that you are using. Based on the number entered, when the printer detects that less than 15% of the ribbon remains, WARNING RIBBON LOW appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a ribbon warning is received, the LCD prompts with RIBBON REPLACED?. RIBBON REPLACED? NO YES Reset Ribbon Counter for Early Warning This parameter appears only when Early Warning is enabled for media and the printer is set for Thermal Transfer operation. To reset the ribbon counter: 1. Did you replace the ribbon? a. If you replaced the ribbon, press the right oval to select YES. b. If you did not replace the ribbon, press the left oval to select NO. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 63 64 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 8 of 26) Parameter Action/Explanation Set Early Warning for Maintenance When this parameter is enabled, the printer provides warnings when the printhead needs to be cleaned. Note • Update the number of labels per roll when beginning use of the Early Warning System. Also, the printer does not make any adjustments when power is turned off and on. Default: MAINT. OFF Selections: MAINT. OFF, MAINTENANCE ON EARLY WARNING MAINT. OFF To change the Early Warning settings: 1. When the LCD displays EARLY WARNING MAINTENANCE, press the left or right oval to toggle between OFF and ON. (If you are prompted for a password, enter your password using the instructions in Changing Password-Protected Parameters on page 54.) 2. Exit Setup mode and save changes to enable additional parameters related to the early warning system. 3. Enter Setup mode again and go to the following parameters to enter the printhead cleaning interval and the printhead life. HEAD CLEANING - 450M 1476 FT Set Printhead Cleaning Interval for Early Warning This parameter appears only when Early Warning is enabled for maintenance. This value should correspond to the length of the media or ribbon roll that you are using. Default: 450 M/1476 FT Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments To change the value shown: 1. Press the left or right oval to set the printhead cleaning interval to the desired number of inches of media or ribbon. When the printhead reaches the set length, WARNING CLEAN PRINTHEAD appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a printhead cleaning warning is received, the LCD prompts with HEAD CLEANED?. HEAD CLEANED? NO YES Reset Printhead Cleaning Counter for Early Warning This parameter appears only when Early Warning is enabled for maintenance. To reset the printhead cleaning counter: 1. Did you clean the printhead? a. If you cleaned the printhead, press the right oval to select YES. b. If you did not clean the printhead, press the left oval to select NO. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 9 of 26) Parameter HEAD LIFE 1000000 IN Action/Explanation Set Printhead Life for Early Warning This parameter appears only when Early Warning is enabled for maintenance. Set this value to the number of inches of media that the printhead is expected to print. Default: 1,000,000 inches Range: 100 to 1,000,000 inches To change the value shown: 1. Press the left oval to move the cursor. 2. Press the right oval to increase the value of the digit. When the printhead reaches the set length, WARNING REPLACE HEAD appears on the LCD. If the alert function is enabled, an alert is also sent. When the printhead is opened and then closed after a printhead life warning is received, the LCD prompts with NEW PRINTHEAD?. 3. If you replaced the printhead, press the right oval to select YES to clear the warning and reset the printhead life counter. If you did not replace the printhead, press the left oval to select NO. NEW PRINTHEAD? NO YES Reset Printhead Life Counter for Early Warning This parameter appears only when Early Warning is enabled for maintenance. To reset the printhead life counter: 1. Did you replace the printhead? a. If you replaced the printhead, press the right oval to select YES. b. If you did not replace the printhead, press the left oval to select NO. LIST FONTS PRINT List Fonts This option prints a label that lists the available fonts in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, Flash memory, optional PCMCIA font cards, or Compact Flash cards. To print a list of the available fonts: 1. Press the right oval to select PRINT. LIST BAR CODES PRINT List Bar Codes This option prints a label that lists the available bar codes in the printer. Bar codes may be stored in RAM, Flash memory, optional PCMCIA cards, or Compact Flash cards. To print a list of the available bar codes: 1. Press the right oval to select PRINT. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 65 66 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 10 of 26) Parameter LIST IMAGES PRINT Action/Explanation List Images This option prints a label that lists the available images stored in the printer’s RAM, Flash memory, optional memory card, PCMCIA cards, or Compact Flash cards. To print a list of the available images: 1. Press the right oval to select PRINT. LIST FORMATS PRINT List Formats This option prints a label that lists the available formats stored in the printer’s RAM, Flash memory, optional EPROM, or optional memory card. To print a list of the available formats: 1. Press the right oval to select PRINT. LIST SETUP PRINT List Setup This option prints a configuration label (see Figure 34 on page 55), which lists the current printer configuration. To print a configuration label: 1. Press the right oval to select PRINT. LIST NETWORK PRINT List Network Settings This option prints a network configuration label (see Figure 35 on page 56), which lists the settings for any print server that is installed. To print a network configuration label: 1. Press the right oval to select PRINT. LIST ALL PRINT List All This option prints labels that list the available fonts, bar codes, images, formats, and the current printer and network configurations. To print labels for all settings: 1. Press the right oval to select PRINT. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 11 of 26) Parameter FORMAT CARD: A: Action/Explanation B: Format Memory Card This option erases all previously stored information from the optional PCMCIA card or Compact Flash card. Caution • This option completely erases the selected card. To format a memory card: 1. Press the left oval to select A: or the right oval to select B:. If your printer is set to require a password, you are prompted to enter the password. 2. Enter the password. For instructions, see Changing PasswordProtected Parameters on page 54. 3. Press the appropriate button again to select the desired card. The display shows ARE YOU SURE?. 4. Do you wish to continue? • Press the left oval to select NO to cancel the request and return to FORMAT CARD prompt. • Press the right oval to select YES and begin initialization. When initialization is complete, the printer automatically exits Setup mode, and the control panel displays PRINTER READY. If you exit Setup mode while initialization is still in process, the control panel display flashes between the phrases CHECKING B: MEMORY and PRINTER IDLE. Note • Depending on the amount of memory in the memory card, initialization may take up to 5 minutes to complete. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 67 68 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 12 of 26) Parameter INIT FLASH MEM. YES Action/Explanation Initialize Flash Memory This option erases all previously stored information from Flash memory. Caution • This option completely erases the Flash memory. To initialize Flash memory: 1. Press the right oval to select YES. If your printer is set to require a password, you are prompted to enter the password. 2. Enter the password. For instructions, see Changing PasswordProtected Parameters on page 54. The display shows INITIALIZE FLASH? 3. Press the right oval to select YES. The display shows ARE YOU SURE?. 4. Do you wish to continue? • Press the left oval to select NO to cancel the request and return to the INITIALIZE FLASH prompt. • Press the right oval to select YES and begin initialization. When initialization is complete, the printer automatically exits Setup mode, and the control panel displays PRINTER READY. If you exit Setup mode while initialization is still in process, the control panel display flashes between the phrases CHECKING E: MEMORY and PRINTER IDLE. Note • Depending on the amount of free FLASH memory, initialization may take up to 1 minute to complete. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 13 of 26) Parameter SENSOR PROFILE PRINT Action/Explanation Print Sensor Profile The sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or if it experiences difficulty in determining web location. Figure 38 shows a sensor profile. If the sensitivity of the media and/or ribbon sensors must be adjusted, use Calibrate Media and Ribbon Sensor Sensitivity on page 70 to adjust sensor sensitivity. Figure 38 • Sensor Profile To print a sensor profile: 1. Press the right oval to start this standard calibration procedure and print a media sensor profile. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 69 70 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 14 of 26) Parameter MEDIA AND RIBBON CALIBRATE Action/Explanation Calibrate Media and Ribbon Sensor Sensitivity Use this procedure to adjust sensitivity of media and ribbon sensors. Important • Follow this procedure exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the process. To perform a media and ribbon sensor calibration: 1. Press the right oval to start the calibration procedure. The LOAD BACKING prompt displays. 2. Open the printhead. 3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the media into the printer so that only the backing is between the media sensors. 4. Leave the printhead open. 5. Press the right oval to continue. The REMOVE RIBBON prompt displays. 6. Remove the ribbon (if used). 7. Close the printhead. 8. Press the right oval to continue. The message CALIBRATING PLEASE WAIT displays. The printer adjusts the scale (gain) of the signals that it receives from the media and ribbon sensors based on the specific media and ribbon combination being used. On the sensor profile, this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application. When calibration is complete, RELOAD ALL displays. 9. Open the printhead and pull the media forward until a label is positioned under the media sensor. 10. Reload the ribbon (if used). 11. Close the printhead. 12. Press the right oval to continue. The printer performs an auto-calibration. During this process, the printer checks the readings for the media and ribbon based on the new scale established, determines the label length, and determines the print mode. To see the new readings on the new scale, print a sensor profile. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 15 of 26) Parameter PARALLEL COMM. -BIDIRECTIONAL Action/Explanation Set Parallel Communications Select the communications port that matches the one being used by the host computer. Default: BIDIRECTIONAL Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL To change the value shown: 1. Press the left or right oval to scroll through the options. SERIAL COMM -RS232 Set Serial Communications Select the communications port that matches the one being used by the host computer. Important • Do not change this parameter from the default. The printer supports only RS-232. This parameter will be eliminated in a future version of the firmware. Default: RS232 Selections: RS232, RS422/485, RS485 MULTIDROP To change the value shown: 1. Press the left or right oval to scroll through the options. BAUD -9600 Set Baud The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer. Default: 9600 Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600, 115200 To change the value shown: 1. Press the left or right oval to scroll through the options. DATA BITS - 8 BITS Set Data Bits The data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer. Note • Code Page 850 requires the data bits to be set to 8 bits. See the ZPL II Programming Guide for more information. Default: 8 BITS Selections: 7 BITS, 8 BITS To change the value shown: 1. Press the left or right oval to toggle between the options. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 71 72 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 16 of 26) Parameter PARITY NONE Action/Explanation Set Parity The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer. Default: NONE Selections: EVEN, ODD, NONE To change the value shown: 1. Press the left or right oval to scroll through the options. HOST HANDSHAKE XON/XOFF Set Host Handshake The handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place. Select the handshake protocol that matches the one being used by the host computer. Default: XON/XOFF Selections: XON/XOFF, DTR/DSR, RTS/CTS To change the value shown: 1. Press the left or right oval to scroll through the options. PROTOCOL NONE Set Protocol Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL II Programming Guide. Default: NONE Selections: NONE, ZEBRA, ACK_NAK Note • ZEBRA is the same as ACK_NAK, except that ZEBRA response messages are sequenced. If ZEBRA is selected, the printer must use DTR/DSR for host handshake protocol. To change the value shown: 1. Press the left or right oval to scroll through the options. NETWORK ID 000 Set Network ID Network ID is used to assign a unique number to a printer. This gives the host computer the means to address a specific printer. This does not affect TCP/IP or IPX networks. Default: 000 Range: 000 to 999 To change the value shown: 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 17 of 26) Parameter COMMUNICATIONS - NORMAL MODE Action/Explanation Set Communications Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. When DIAGNOSTICS is selected, all data sent from the host computer to the printer prints as straight ASCII characters, with the hex value below the ASCII text. The printer prints all characters received, including control codes, like CR (carriage return). A sample printout is shown in Communications Diagnostics Test on page 142. Notes on diagnostic printouts are defined as follows: • FE indicates a framing error. • OE indicates an overrun error. • PE indicates a parity error. • NE indicates noise. Default: NORMAL MODE Selections: NORMAL MODE, DIAGNOSTICS To change the value shown: 1. Press the left or right oval to toggle between the options. 2. For any errors, check that your communication parameters are correct. 3. Set the print width equal to or less than the label width used for the test. See Set Print Width on page 60 for more information. CONTROL PREFIX < >7EH Set Control Prefix Character The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction. The “H” that is displayed indicates Hexadecimal and is not part of the value. Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly. Default: 7E (tilde—displayed as a black square) Range: 00 to FF To change the value shown: 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 73 74 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 18 of 26) Parameter FORMAT PREFIX <^>5EH Action/Explanation Set Format Prefix Character The format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. The “H” that is displayed indicates Hexadecimal and is not part of the value. The printer looks for this hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide Volume I for more information. Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly. Default: 5E (caret) Range: 00 to FF To change the value shown: 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit. DELIMITER CHAR <,>2CH Set Delimiter Character The delimiter character is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more information. Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly. Default: 2C (comma) Range: 00 to FF To change the value shown: 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit. ZPL MODE ZPL II Select ZPL Mode The printer remains in the selected mode until it is changed by this parameter or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II, eliminating the need to rewrite any ZPL formats that already exist. See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II. Default: ZPL II Selections: ZPL II, ZPL To change the value shown: 1. Press the left or right oval to toggle between the options. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 19 of 26) Parameter MEDIA POWER UP - CALIBRATION Action/Explanation Select Media Power-Up Option This parameter sets the action of the media when you turn on the printer. Default: CALIBRATION Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO MOTION • Feed—feeds the labels to the first registration point. • Calibration—determines the length of the label and adjusts the sensor settings. • Length—In continuous mode, feeds the last stored label length. In noncontinuous mode, calibrates based on the maximum label length setting (see Set Maximum Label Length on page 61). • Short Cal—calibrates label length using the current sensor settings. • No Motion—the media does not move. You must press FEED to cause the printer to resynch to the start of the next label. To change the value shown: 1. Press the left or right oval to scroll through the options. HEAD CLOSE - CALIBRATION Select Head Close Option This parameter sets the action of the media when you close the printhead. Default: CALIBRATION Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO MOTION • Feed—feeds the labels to the first registration point. • Calibration—determines the length of the label and adjusts the sensor settings. • Length—In continuous mode, feeds the last stored label length. In noncontinuous mode, calibrates based on the maximum label length setting (see Set Maximum Label Length on page 61). • Short Cal—calibrates label length using the current sensor settings. • No Motion—the media does not move. You must press FEED to cause the printer to resynch to the start of the next label. To change the value shown: 1. Press the left or right oval to scroll through the options. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 75 76 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 20 of 26) Parameter BACKFEED DEFAULT Action/Explanation Select Backfeed Sequence This parameter sets when label backfeed occurs after a label is removed in some print modes. It has no effect in Rewind mode. This setting is superseded by ~JS when received as part of a label format (see ZPL II Programming Guide Volume I). Default: DEFAULT (90%) Selections: DEFAULT, AFTER, BEFORE, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, OFF To change the value shown: 1. Press the left or right oval to scroll through the options. LABEL TOP +000 Adjust Label Top Position This parameter adjusts the print position vertically on the label. Positive numbers adjust the label top position farther down the label (away from the printhead); negative numbers adjust the position up the label (toward the printhead). The displayed value represents dots. Default: +000 Range: –120 to +120 dots To change the value shown: 1. Press the right oval to increase the value. 2. Press the left oval to decrease the value. LEFT POSITION ±0000 Adjust Left Position This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing away from the main frame by the number of dots selected; negative numbers shift printing toward the main frame. The displayed value represents dots. Default: 0000 Range: –9999 to +9999 dots To change the value shown: 1. Press the left oval to move the cursor. 2. Press the right oval to change between +/- and to increase the value of the digit. 3. For a negative value, enter the value before changing to the minus sign. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 21 of 26) Parameter HEAD TEST COUNT 0000 Action/Explanation Set the Head Test Count The printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests. Note • This parameter will only appear if the Head Test Count option is installed. For 110XiIIIPlus printers, look at the configuration label to see if the option is installed. If the Head Test Option is installed, HEAD TEST COUNT will be listed. Default: 0000 (disables the test) Range: 0000 to 9999 To set the number of labels to print between head tests: 1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 77 78 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 22 of 26) Parameter HEAD RESISTOR 0500 OHMS Action/Explanation Set the Printhead Resistor Value Caution • This parameter should be changed only by qualified service personnel. Do not set the value higher than that shown on the printhead. Setting a higher value may damage the printhead. This value is preset at the factory to match the resistance value of the printhead. It does not need to be changed unless the printhead or the main logic board is replaced. Initial Value: Factory-set to match the printhead shipped with your printer. Default Value: 0500 Range: 0488 to 2000 To set the printhead resistor value: 1. Before replacing the printhead, look for the label that shows the resistance value (Ω value) of the new printhead. Make note of this setting before installing the new printhead. 2. Press the left oval to move to the next digit position. 3. Press the right oval to increase the value of the digit. VERIFIER PORT OFF Set the Verifier Port The auxiliary port is used to determine how the printer reacts to the Zebra on-line verifier. For more information on the operation of the optional verifier, refer to the documentation provided with that option. Default: OFF Selections: OFF, VER-RPRNT ERR, VER-THRUPUT • OFF: The verifier port is off. • VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code is near the upper edge of the label, the label is fed out far enough to be verified and then backfed to allow the next label to be printed and verified. • VER-THRUPUT: Allows greatest throughput but may not indicate a verification error immediately upon detection. May print from one to three labels before an error is recognized and printing stops. To change the value shown: 1. Press the left or right oval to scroll through the options. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 23 of 26) Parameter APPLICATOR PORT OFF Action/Explanation Set Applicator Port Mode Determines the action of the applicator port. Note • Set this value as suggested by the applicator manufacturer. Default: OFF Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4 • OFF: The applicator port is off. • MODE 1: Asserts the ~END_PRINT signal low while the printer is moving the label forward. • MODE 2: Asserts the ~END_PRINT signal high while the printer is moving the label forward. • MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes. • MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes. To change the value shown: 1. Press the left or right oval to scroll through the options. START PRINT SIG - PULSE MODE Select Start Print Signal This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer. Caution • Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded. Please make a note of it. While other choices are valid, the printer must be returned to its designated setting for it to work properly. Default: PULSE MODE Selections: PULSE MODE, LEVEL MODE • PULSE MODE—Labels print when the signal transitions from HIGH to LOW. • LEVEL MODE—Labels print as long as the signal is asserted LOW. To change the value shown: 1. Press the left or right oval to toggle between the options. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 79 80 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 24 of 26) Parameter Action/Explanation RESYNCH MODE FEED MODE Select Resynch Mode This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected. Default: FEED MODE Selections: FEED MODE, ERROR MODE • FEED MODE—If the label top is not where expected, the printer feeds a blank label to find the label top position. • ERROR MODE—If the label top is not where expected, the printer stops, enters Pause mode, displays the message Error Condition Feed Label, flashes the ERROR light, and asserts the Service Required signal (pin 10 on the Applicator Interface Connector). To resynch the media to the top of the label in Error mode, press PAUSE to exit Pause mode. The ERROR light stops flashing, and the Service Required signal is deactivated. The action of the printer is determined by the Head Close configuration selection (see Select Head Close Option on page 75). To change the value shown: 1. Press the left or right oval to toggle between the options. WEB S. 073 MEDIA S. 075 RIBBON S. 071 To skip these parameters: MARK S. 1. Press NEXT/SAVE repeatedly. 000 MARK MED S. 000 MEDIA LED 082 RIBBON LED 008 MARK LED 005 13383L-002 Rev. A These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician. Refer to the ZPL II Programming Guide for information on these parameters. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 25 of 26) Parameter LCD ADJUST Action/Explanation +10 Adjust LCD Display This parameter allows you to adjust the brightness of your LCD if it is difficult to read. Default: 10 Range: 00 to 19 To change the value shown: 1. Press the right oval to increase the value (increase brightness). 2. Press the left oval to decrease the value (reduce brightness). FORMAT CONVERT - NONE Select Format Convert Selects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale. Default: NONE Selections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600 To change the value shown: 1. Press the left or right oval to scroll through the options. IDLE DISPLAY - FW VERSION Select Idle Display This parameter selects the LCD options for the real-time clock. Note • If the default value is not selected, pressing the left or right oval briefly displays the firmware version of the printer. Default: FIRMWARE VERSION Selections: MM/DD/YY (24 HOUR), MM/DD/YY (12 HOUR), DD/MM/YY (24 HOUR), DD/MM/YY (12 HOUR), FW VERSION To change the value shown: 1. Press the left or right oval to scroll through the options. RTC DATE - 01/31/01 Set RTC Date This parameter allows you to set the date following the convention selected in IDLE DISPLAY. To change the value shown: 1. Press the left oval to move to the next digit position. 2. Press the right oval to change the value of the digit. RTC TIME - 14:55 Set RTC Time This parameter allows you to set the time following the convention selected in IDLE DISPLAY. To change the value shown: 1. Press the left oval to move to the next digit position. 2. Press the right oval to change the value of the digit. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 81 82 Configuration Control Panel LCD Displays Table 7 • Printer Parameters (Sheet 26 of 26) Parameter LANGUAGE ENGLISH Action/Explanation Select the Display Language This parameter changes the language displayed on the LCD. Default: ENGLISH Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN, NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH, FINNISH, JAPAN To change the value shown: 1. Press the left or right oval to scroll through the options. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Print Server LCD Displays The menu options shown in Table 8 display only if you have a print server installed. Table 8 • Print Server Parameters (Sheet 1 of 4) Parameter LOAD LAN FROM? PRINTER Action/Explanation Load LAN Source1 This parameter, which serves the same function as the ^NP ZPL command, specifies whether to use the printer’s or the print server’s IP settings at bootup. Default: PRINTER Selections: PRINTER, PRINTSERVER To change the value shown: 1. Press the left or right oval to toggle between the options. WIRED PS CHECK? NO Check for Wired PrintServer1 This parameter, which serves the same function as the ^NB ZPL command, tells the printer whether to search for a wired print server at bootup. Default: NO Selections: YES, NO To change the value shown: 1. Press the left or right oval to toggle between the options. IP PROTOCOL ALL Specify IP Protocol2 Allows either the user (permanent) or the server (dynamic) to select the IP address. If a dynamic option is chosen, this selection determines the method(s) by which the print server (wired or wireless) receives the IP address from the server. Default: ALL Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP AND BOOTP, PERMANENT Note • Use of GLEANING ONLY is not recommended when the Wireless Print Server is installed. To change the value shown: 1. Press the left or right oval to scroll through the options. 1 Appears only when the ZebraNet Wireless Print Server is installed. 2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254. 3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter. 4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 83 84 Configuration Control Panel LCD Displays Table 8 • Print Server Parameters (Sheet 2 of 4) Parameter IP ADDRESS 000.000.000.000 Action/Explanation Specify IP Address2 This parameter allows you to select the IP address if PERMANENT was chosen in IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the address.) To change the value shown: 1. Press the left oval to move the cursor. 2. Press the right oval to increase the value of the digit. SUBNET MASK 000.000.000.000 Specify Subnet Mask2 This parameter selects the part of the IP address that is considered to be part of the local network. It can be reached without going through the default gateway. To change the value shown: 1. Press the left oval to move the cursor. 2. Press the right oval to increase the value of the digit. DEFAULT GATEWAY 000.000.000.000 Specify Default Gateway2 This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network. To change the value shown: 1. Press the left oval to move the cursor. 2. Press the right oval to increase the value of the digit. MAC ADDRESS 000000000000 View MAC Address1,3 Displays the MAC address of the wireless card. This parameter cannot be changed through the control panel. ESSID 125 View ESSID1,3 This parameter cannot be changed through the control panel. Use the ^WS ZPL command to change the value. For more information, see the Wireless Print Server User Guide. AUTH. TYPE OPEN Select Authentication Type1,3 If encryption is on, specify whether to use open or shared authentication. Default: OPEN Selections: OPEN, SHARED To change the value shown: 1. Press the left or right oval to toggle between the options. 1 Appears only when the ZebraNet Wireless Print Server is installed. 2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254. 3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter. 4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Control Panel LCD Displays Table 8 • Print Server Parameters (Sheet 3 of 4) Parameter LEAP MODE OFF Action/Explanation Enable LEAP Mode3,4 LEAP is an encryption method that is available with some wireless cards. Set the LEAP user name and password through the printer web pages. Default: OFF Selections: ON, OFF To change the value shown: 1. Press the left or right oval to toggle between the options. ENCRYPTION MODE OFF Select Encryption Mode1,3 Select whether to use 40-bit encryption, 128-bit encryption, or no encryption. Important • If using encryption, use the ^WE ZPL command to set the value for the active encryption key. Failure to do so can disable the wireless system. For more information, see the Wireless Print Server User Guide. Default: OFF Selections: OFF, 40-BIT, 128-BIT To change the value shown: 1. Press the left or right oval to scroll through the options. ENCRYPT. INDEX Select Encryption Index1,3 Use this parameter to tell the printer which encryption key to use. Important • Use the ^WE ZPL command to set the value for the active encryption key. Failure to do so can disable the wireless system. For more information, see the Wireless Print Server User Guide. Default: 1 Selections: 1, 2, 3, 4 To change the value shown: 1. Press the left or right oval to scroll through the options. 1 Appears only when the ZebraNet Wireless Print Server is installed. 2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254. 3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter. 4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 85 86 Configuration Control Panel LCD Displays Table 8 • Print Server Parameters (Sheet 4 of 4) Parameter RESET NETWORK YES Action/Explanation Reset Network2,3 This option resets the wireless card and the print server when the wireless option is running. Selecting this option has no effect when the wireless option is not running, when there is no card inserted, or when the wireless password is anything other than the default (zero). 1. Press the right oval to select YES. The LCD prompts ARE YOU SURE?. • Press the left oval to select NO and cancel the request. • Press the right oval to select YES and reset the network. 1 Appears only when the ZebraNet Wireless Print Server is installed. 2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254. 3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter. 4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the card supports LEAP. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Front Panel LCD Displays RFID LCD Displays This section shows the Radio Frequency Identification (RFID) control panel parameters. The parameters shown in Table 9 display only if you have an RFID reader installed. When you enter Setup mode, press PREVIOUS to access these parameters without having to scroll through all of the other parameters. Table 9 • RFID Parameters (Sheet 1 of 4) Parameter RFID TEST QUICK SLOW Action/Explanation Perform RFID Test In both versions of this test, the printer attempts to read and write to a transponder. In the slow test, the printer also checks the reader version number. If the printer fails the test, the control panel displays an error message. No label movement occurs with this test. To perform the RFID test: 1. See Figure 39. Position an RFID label so that the transponder is over the RFID antenna. Figure 39 • Label Position for RFID Test RFID antenna location 2. Press the left oval to select QUICK. OR Press the right oval to select SLOW. 3. If necessary, press the right oval to select CONTINUE. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 87 88 Configuration Front Panel LCD Displays Table 9 • RFID Parameters (Sheet 2 of 4) Parameter RFID TAG CALIB RESTORE RUN Action/Explanation Calibrate RFID Tag Important • Do not perform transponder calibration for RFID media that meets the transponder placement specifications for your printer. Doing so will slow the printer’s throughput unnecessarily. RFID tag calibration is necessary only if the transponder is not in the ideal location for programming at the printer’s default position. • RESTORE—Selecting this option resets the RFID programming position to the label length minus 1 mm (0.04 in.). Note • When you select RESTORE, no label movement or changes to the control panel occur. • RUN—If the media being used does not conform to transponder placement requirements for your printer, use the RUN option to have the printer determine the optimum programming position for the non-standard labels. The printer feeds an RFID label one dot-row at a time while taking readings (via the READ TAG command and the WRITE TAG commands) to profile the RFID transponder. Based on the results, the printer determines the optimum programming position for the media and saves the position to nonvolatile memory (the value is saved even if the power is turned off). The calibrated value is used as the programming position for the ^RS command unless the command specifies a different value. Tag calibration takes into account the print mode, backfeed mode, and tear off position. The ^HR ZPL command performs the same calibration and returns a results table to the host. An auto-calibration occurs after the tag calibration to realign the media to its proper rest position and to update the media tracking values in the printer. To restore the programming position to the default: 1. Press the left oval to select RESTORE. To calibrate an RFID tag: 1. Load the printer with RFID media. 2. Close the printhead. 3. Press the right oval to select RUN. RFID READ PWR HI View or Change RFID Read Power This parameter displays the current value for RFID read power. Default: HI Selections: HI, MED, LOW To change the value shown: 1. Press the left or right oval to scroll through the options. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Configuration Front Panel LCD Displays Table 9 • RFID Parameters (Sheet 3 of 4) Parameter RFID WRITE PWR HI Action/Explanation View or Change RFID Write Power This parameter displays the current value for RFID write power. Default: HI Selections: HI, MED, LOW To change the value shown: 1. Press the left or right oval to scroll through the options. RFID ERR STATUS RFID TAG TYPE RFID Error Status During an error condition, an error message shows on the second line of the display. Refer to the RFID Programming Guide for more information about the error messages. This field cannot be modified. Specify RFID Tag Type Select the RFID tag type that you are using. If the tag type is not listed, you may not be able to use the labels with your printer. Selections: • CLASS 1 64-BIT • CLASS 1 96-BIT • ISO18000 • NONE • CLASS 0 • CLASS 0+ • GEN2 To change the value shown: 1. Press the left or right oval to scroll through the options. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 89 90 Configuration Front Panel LCD Displays Table 9 • RFID Parameters (Sheet 4 of 4) Parameter RFID TAG DATA Action/Explanation Read and Display RFID Tag Data When this option is selected, the reader attempts to read a tag over the RFID antenna, even if the printhead is open. Results are displayed in hexadecimal format. The printer rereads the tag every 2 seconds, so if the tag changes, data is displayed for the current tag over the antenna. To read RFID tag data: 1. Place an RFID label over the antenna (no movement occurs with the test). • If no tag data can be read, the text NO DATA appears on the bottom line of the LCD display. • If a tag is present, the data for that tag appears on the bottom line of the display in hexadecimal format. If there is more data than can fit on the bottom line (such as for 96-bit tags), the bottom line will cycle from the first 8 bytes (most significant) to the next 4 bytes (least significant) approximately every 2 seconds. Whatever hexadecimal data that can fit on two screens is displayed and cycled through. For example, if the tag contains the data 0x112233445566778899001122, when this option is selected, the bottom line of the display shows: 1122334455667788 for 2 seconds followed by 99001122 for 2 seconds. The printer cycles through these indefinitely. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 5 Print Modes and Options This section describes the print modes and other options available for the printer. Contents Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XML-Enabled Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove Backing or Labels from Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 92 92 92 93 93 94 96 99 13383L-002 Rev. A 92 Print Modes and Options Printer Options Printer Options The following are options available for the XiIIIPlus printer. Both RFID capability and XML-Enabled printing are standard on the R110Xi and R170Xi printers. RFID Capability An RFID reader and antenna are standard on the RFID-enabled R110Xi and R170Xi printers. The reader and antenna allow a printer to read and encode RFID labels. For more information about RFID operation, refer to the RFID Programming Guide. You can find a copy of the guide on the User CD that came with your printer, or you can download the latest version from http://www.zebra.com/manuals. You may choose to have certain models of the XiIIIPlus printer configured as RFID-ready. The standard printer configuration is altered so that an RFID reader/antenna may be installed easily at a later date, making the printer RFID-enabled. Contact an authorized Zebra RFID reseller for more information about RFID capabilities. XML-Enabled Printing The XML-Enabled Printing option is standard on the R110Xi and R170Xi. The option can be ordered as an option on the XiIIIPlus printer. The XML-Enabled Printing option offers increased flexibility and interoperability by making it possible to integrate Zebra printers quickly and easily into most Enterprise Resource Planning (ERP) systems and their applications. XML-enabled printers print directly from Oracle Warehouse Management System (WMS), Mobile Supply Chain Applications (MSCA), and many other ERP vendor applications. XML-enabled label formats upload directly to the label printer, and the XML data stream is sent via TCP/IP directly to the appropriate Zebra printer. Contact your authorized Zebra XML-Certified reseller for more information about the XML-Enabled Printing option. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Print Modes and Options Print Modes Print Modes The options on your printer may let you set up additional print modes. Use the control panel to set up the printer to the print mode that you wish to use. The following are the print mode selections available through the control panel. Some of them require that the option be purchased. • Tear-off • Peel-off • Cutter • Rewind • Applicator (used only if a machine will apply printed labels to something) To select a print mode, complete these steps: 1. From the control panel, press SETUP/EXIT. 2. Press NEXT/SAVE until the LCD reads PRINT MODE. 3. Use the right or left oval to scroll though the choices. Be sure to select a print mode that your hardware supports—some of the selections displayed are for optional printer features. 4. To save your selection, press SETUP/EXIT. Tear-Off Mode See Loading Media on page 30 to set up labels in Tear-Off mode. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 93 94 Print Modes and Options Print Modes Peel-Off Mode Peel-Off mode (Figure 40) advances one label at a time. The printer does not print another label until the first label is removed. The TAKE LABEL light flashes until the label is removed. The backing is wound on the rewind spindle, but the rewind plate is not used. Figure 40 • Media Loaded in Peel-Off Mode 12 11 10 10 11 12 Printhead lever Media guide Media supply guide Media Media hanger Guide plate Spindle hook Rewind spindle Label backing Rewind plate (removed) Tear-off bar Printed label To set up the printer in Peel-Off mode, complete these steps: 1. Remove the rewind plate (if installed) from the front of the printer. Store it on the two mounting screws on the inside of the control panel. 2. From the control panel, select Peel-Off mode. 3. Open the printhead. 4. Slide the media guide and media supply guide as far from the printer frame as possible. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Print Modes and Options Print Modes 5. Flip down the media supply guide. 6. Put the roll of media on the media hanger. 7. Push the label core toward the printer frame. The labels must be aligned with the label core. 8. Feed the media under the media guide roller and under the printhead. 9. Adjust the media supply guide so it is just touching the edge of the media. 10. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the tear-off/peel-off bar. Remove all labels from this portion to create a leader. 11. Remove the hook from the rewind spindle. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate. 12. Wind the label backing around either the 3 in. (76 mm) core or the rewind spindle and reinstall the hook. 13. Flip up the media supply guide. Slide in the media guide and media supply guide so they just touch, the edge of the labels. The labels should lie flat. 14. Before closing the printhead, make sure that: • The labels are positioned against the inside guides. • The labels are taut and parallel with the pathway when wound onto the rewind spindle or core. 15. Close the printhead. The backing winds on the rewind spindle or core. 16. For instructions for removing the backing from the rewind spindle, see Remove Backing or Labels from Rewind Spindle on page 99. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 95 96 Print Modes and Options Print Modes Rewind Mode Rewind mode (Figure 41) allows the media to be wound on a core after printing. Figure 41 • Media Loaded in Rewind Mode Printhead lever Media guide Media supply guide Labels Guide plate Spindle hook Rewind spindle Rewind plate for Rewind mode only Printed labels To install the rewind plate, complete these steps: 1. Remove the rewind plate from its storage location inside the printer. 2. Position the rewind plate so that the lip on the attached hook plate points down. 3. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate. 4. Align the upper end of the rewind plate with the matching slot in the side plate. 5. Slide in the rewind plate until it stops against the printer’s main frame. Figure 42 shows the rewind plate and where it hooks to the printer. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Print Modes and Options Print Modes Figure 42 • Rewind Plate Slots Rewind plate Lip Adjustable hook plate To set up the printer in Rewind mode, complete these steps: 1. If you have not already done so, install the rewind plate. 2. From the control panel, select Rewind mode. 3. Open the printhead. 4. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the media supply guide. 5. Put the roll of media on the media hanger. 6. Push the label core toward the printer frame. The labels must be aligned with the label core. 7. Feed the media under the media guide roller and under the printhead. 8. Adjust the media supply guide so it is just touching the edge of the media. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 97 98 Print Modes and Options Print Modes 9. When loading labels, allow approximately 36 in. (915 mm) of labels to extend past the printhead. Remove all labels from this portion to create a leader. 10. Remove the hook from the rewind spindle. If you are using a core, slide it onto the rewind spindle until it is flush against the guide plate. 11. Wind the label backing around either the 3 in. (76 mm) core or the rewind spindle. Reinstall the hook. 12. Flip up the media supply guide. Slide in the media guide and media supply guide so they just touch the edge of the labels. The labels should lie flat. 13. Before closing the printhead, make sure that: • The labels are positioned against the inside guides. • The labels are taut and parallel to the pathway when wound onto the rewind spindle or core. 14. Close the printhead. The labels wind on the rewind spindle or core. 15. For instructions for removing the labels from the rewind spindle, see Remove Backing or Labels from Rewind Spindle on page 99. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Print Modes and Options Print Modes Remove Backing or Labels from Rewind Spindle Rewind mode and Peel-Off mode use the rewind spindle. The label backing or printed labels must be removed every time you change labels for the printer to work correctly. Important • It is not necessary to turn off the power to remove backing from the rewind spindle. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost. When power is turned back on, these items must be reloaded. To remove label backing from the rewind spindle, complete these steps: 1. Have the labels run out? If... Then... Yes Continue with the next step. No a. Unwind approximately 36 in. (915 mm) of backing from the rewind spindle. b. Cut or tear it off at the spindle. 2. Pull out the spindle hook. 3. Slide the backing off of the rewind spindle and discard. 4. Replace the spindle hook. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 99 100 Print Modes and Options Print Modes Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 6 PC and Memory Cards This section describes the optional cards that can be used with the printer and gives instructions for installation. Contents PCMCIA PC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 102 PC and Memory Cards PCMCIA PC Cards PCMCIA PC Cards The printer can use Type I- or Type II-compliant PCMCIA PC cards. These cards may hold extra memory or font options for the printer, or they may be wireless radio frequency (RF) cards that allow the printer to communicate over a network (ZebraNet Wireless Print Server option required). Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. Note • PCMCIA cards are hot-swappable (they can be installed while the printer is on). To install the PCMCIA card, complete these steps: 1. Remove the card shield from the rear of the printer (Figure 43). Figure 43 • PCMCIA Card Installation Card shield Screw PCMCIA card Notch Card-eject button 2. Insert the PCMCIA card, with the notch up, into the card slot as shown. Insert it far enough to make the card-eject button pop out. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 PC and Memory Cards PCMCIA PC Cards 3. Reinstall the card shield over the PCMCIA card and card slot. Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes while the card initializes. If the card is already initialized, the PAUSE light flashes only once or twice after the card is installed. The printer is ready to operate with the additional memory, font option, or wireless capability. To be sure that a memory or font card has successfully initialized, print a configuration label as instructed in Print a Configuration Label on page 55, and review it to see if the new card information is listed. For wireless cards, follow the instructions in Print a Network Configuration Label on page 56. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 103 104 PC and Memory Cards CompactFlash Card CompactFlash Card A CompactFlash card is a nonvolatile memory card that stores data even when the power to the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or optional fonts for your printer. Caution • This procedure should only be performed by qualified service technicians. Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. To install a CompactFlash card, complete these steps: 1. Turn the AC power Off (O). 2. Disconnect the AC power cord from the printer. 3. Remove the two screws near the bottom of the electronics cover (Figure 44). Figure 44 • Printer Exterior Electronics cover Screws Channel Lip of cover 4. Lift the electronics cover at the rear top corner. Pull the corner forward and up, then lift the cover up and away from the printer. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 PC and Memory Cards CompactFlash Card 5. Insert the CompactFlash card into the card slot on the upper portion of the option board. Insert the card with the back (unlabeled) side of the card facing out. The card can be inserted only one way and should snap into place. Figure 45 shows where to insert the CompactFlash card. Figure 45 • Compact Flash Card Insertion Option board Card slot Compact flash card 6. Reinstall the electronics cover by lowering the cover so the lip of the cover goes into the channel on the top of the printer. 7. Secure the cover by reinstalling the two screws near the bottom of the cover. 8. Reconnect the printer AC power cord. 9. Press and hold CANCEL while turning the printer On (I). The printer prints a configuration label. 10. Check for the presence of additional memory or optional fonts by looking at the information on the configuration label. Note • The CompactFlash card may take a few minutes to initialize. If the process is not successfully completed within 10 minutes, contact Technical Support at http://www.zebra.com/support for assistance. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 105 106 PC and Memory Cards CompactFlash Card Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 7 Routine Maintenance This section provides routine cleaning and maintenance procedures. Contents Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Ribbon and Label-Available Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Transmissive (Media) Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Standard Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 RFID-Enabled and RFID-Ready Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 108 Routine Maintenance Cleaning Schedule Cleaning Schedule Cleaning your printer regularly maintains print quality and may extend the life of the printer. The recommended cleaning schedule is shown in Table 10. See the following pages for specific procedures. Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage caused by any other fluids being used on this printer. Table 10 • Recommended Printer Cleaning Schedule Area Method Interval Printhead Solvent*† Platen roller Solvent* Transmissive (media) sensor Air blow Black mark sensor Air blow Media path Solvent* Perform these procedures at the following times: • When CLEAN HEAD NOW appears. • Direct Thermal Print Mode: After every roll of labels or 500 ft (150 m) of fanfold labels. • Thermal Transfer Print Mode: After every roll (1500 ft or 450 m) of ribbon. Ribbon sensor Air blow Label-available sensors Air blow Tear-off/peel-off bar Solvent* Snap plate Solvent* Cutter Solvent* Monthly As needed * Use Preventative Maintenance kit, part number 47362, or a solution of 90% isopropyl alcohol and 10% deionized water. † For 600 dpi printers, use Zebra’s Save-a-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for more information. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Routine Maintenance Clean the Exterior Clean the Exterior Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or desktop cleaner sparingly, as needed. Caution • Do not use harsh or abrasive cleaning agents or solvents. Clean the Media Compartment After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a vacuum cleaner to remove any dirt and lint from the interior of the printer. Clean the Printhead and Platen Roller After every roll of ribbon, clean the printhead. Clean the printhead more often if you see inconsistent print quality, such as voids in the bar code or graphics. For 200 and 300 dpi printers Clean after every roll (1500 feet or 450 m) of thermal transfer ribbon or after every roll (500 feet or 150 m) of direct thermal labels or when CLEAN HEAD NOW appears on the LCD. For 600 dpi printers Clean after each roll (500 feet or 150 m) of labels or when CLEAN HEAD NOW appears on the LCD. Note • You do not need to turn off the printer before cleaning the printhead. If power is turned off, all label formats and images, as well as any temporarily saved parameter settings stored in the printer’s internal memory, are lost. When power is turned back on, these items must be reloaded. If power is removed from a 600 dpi printer when cleaning the printhead, the CLEAN HEAD NOW warning shown on the LCD will not disappear. If print quality does not improve after you perform this procedure, clean the printhead with Save-a-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for more information. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 109 110 Routine Maintenance Clean the Printhead and Platen Roller Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool. Caution • Observe proper electrostatic safety precautions when handling any staticsensitive components such as circuit boards and printheads. To clean the printhead and platen roller, complete these steps: 1. Open the printhead. 2. Remove the media and ribbon (if loaded). 3. Use Preventative Maintenance kit, part number 47362 or a solution of 90% isopropyl alcohol and 10% deionized water on an applicator to wipe along the print elements from end to end, as shown in Figure 46. (The print elements are on the brown strip on the printhead.) Allow a few seconds for the solvent to evaporate. Figure 46 • Cleaning the Printhead Applicator Platen roller Printhead print elements Printhead lever 4. Rotate the platen roller and clean thoroughly with solvent and an applicator. 5. Brush or vacuum any accumulated paper lint and dust away from the rollers. 6. Reload the media and the ribbon (if required). 7. Close the printhead. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Routine Maintenance Clean the Sensors Clean the Sensors Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are blocked. At minimum, clean the sensors according to the recommendations in Cleaning Schedule on page 108. Ribbon and Label-Available Sensor Locations The ribbon sensor and optional label-available sensor are shown in Figure 47. Figure 47 • Sensor Locations 12/2/05 Label-available sensors Black mark sensor Ribbon sensor XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 111 112 Routine Maintenance Clean the Sensors Transmissive (Media) Sensor Locations The locations of the upper and lower transmissive (media) sensors are shown in Figure 48 and Figure 49. Figure 48 • Upper Media Sensor Upper media sensor Figure 49 • Lower Media Sensor 13383L-002 Rev. A Lower media sensor XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Routine Maintenance Clean the Snap Plate Clean the Snap Plate Clean the snap plate when label adhesive or a label is stuck to the underside. The type of snap plate in your printer will depend on whether the printer is standard or RFID-ready/enabled. Figure 50 shows the snap plate in a standard non-RFID printer. Figure 51 shows the location of the snap plate in an RFID-ready XiIIIplus or in an R110Xi/R170Xi. Follow the instructions that apply to your printer. Standard Printers Figure 50 • Snap Plate for Standard XiIIIPlus Printers Left loop Snap plate Right loop To clean the snap plate in a standard printer, complete these steps: 1. See Figure 50. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap plate. Important • Take care not to bend, twist, or otherwise deform the loops. If the snap plate is damaged in any way, you may need a new plate for proper ribbon sensing. 2. Gently lift the left side of the snap plate. 3. Insert a small-blade screwdriver or similar tool into the loop on the right side of the snap plate. 4. Gently lift the right side of the snap plate. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 113 114 Routine Maintenance Clean the Snap Plate 5. Remove the snap plate from the printer. 6. Clean the snap plate with cleaning solvent and a soft cloth. 7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two slots of the media path. 8. Slide the snap plate toward you. 9. Press down on the loops to lock the snap plate into place. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Routine Maintenance Clean the Snap Plate RFID-Enabled and RFID-Ready Printers Figure 51 • Snap Plate for R110Xi/R170Xi and RFID-Ready XiIIIPlus Printers Antenna support screws Location of right-side snap plate screw (screw not shown) Snap plate Antenna support Antenna support frame Left-side snap plate screw To clean the snap plate in an RFID-enabled or RFID-ready printer, complete these steps: 1. See Figure 51. Remove the two screws that secure the snap plate to the antenna support frame. Important • Do not remove the antenna support screws. 2. Remove the snap plate from the printer. 3. Clean the snap plate with cleaning solvent and a soft cloth. 4. To reinstall the snap plate, slide it back into place until the screw holes on the snap plate line up with the screw holes in the antenna support frame. 5. Reinstall the two snap plate screws to secure the snap plate to the antenna support frame. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 115 116 Routine Maintenance Clean the Cutter Clean the Cutter If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter. Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. To clean the cutter, complete these steps: 1. Turn Off (O) the printer. 2. Unplug the power cord. 3. Clean the stationary cutter blade with solvent. If this does not remove label fragments and adhesive, contact an authorized service technician. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Routine Maintenance Replace the Fuse Replace the Fuse The instructions that follow are for the 90XiIIIPlus, 96XiIIIPlus, 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus printers only. Fuses are not user-replaceable in the 110XiIIIPlus and R110Xi. Caution • Turn the AC power switch Off (O) and remove the power cord before performing this procedure. The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is provided as a spare. The end caps of the fuse must bear the certification mark of a known international safety organization (see Figure 7 on page 18). To replace a faulty fuse, complete these steps: 1. Use a small-blade screwdriver or similar tool to remove the fuse holder. The fuse holder is part of the AC power entry module at the rear of the printer (Figure 52). Figure 52 • AC Power Entry Module Power switch Fuse holder AC power entry module Small-blade screwdriver 2. Remove the faulty fuse and install a new fuse in the in-circuit position (Figure 53). Important • If you use the spare fuse, be sure to order a replacement fuse from an authorized Zebra distributor. The spare fuse should be the exact type and rating as the original in-circuit fuse. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 117 118 Routine Maintenance Replace the Fuse Figure 53 • Fuse Locations In-circuit fuse Fuse holder Spare fuse 3. Snap the fuse holder back into the AC power entry module. 4. Reconnect the power cord, and turn the printer On (I). Note • If the printer does not power on, an internal component failure may have occurred, and the printer requires servicing by an authorized service technician. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 8 Troubleshooting This section provides information about errors that you might need to troubleshoot. Assorted diagnostic tests are included. Contents Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RFID Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPl us/R110Xi/R170Xi User Guide 120 121 124 128 129 130 133 135 135 136 137 138 142 142 13383L-002 Rev. A 120 Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Error Messages on page 121. Are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 70. Is the CHECK RIBBON light on when ribbon is loaded properly, or are noncontinuous labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor Sensitivity on page 70. Are you experiencing problems with print quality? If yes, see Print Quality Problems on page 124. Are you experiencing communications problems? If yes, see Communications Problems on page 129. If the labels are not printing or advancing correctly, review this checklist: Are you using the correct type of labels? Review the types of label in Types of Media on page 24. Are you using a label that is narrower than the maximum print width? See Set Print Width on page 60. Review the label- and ribbon-loading illustrations in Loading Media on page 30 and Loading Ribbon on page 36. Does the printhead need to be adjusted? See Adjust Printhead Pressure and Toggle Position on page 48 for more information. Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensor Sensitivity on page 70 for more information. If none of the above suggestions correct the problem, review this checklist: Perform one or more of the self-tests given in Printer Diagnostics on page 135. Use the results to help identify the problem. If you are still having problems, see Contacts on page 3 for customer support information. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting LCD Error Messages LCD Error Messages The LCD displays messages when there is an error. See Table 11 for LCD errors, the possible causes, and the recommended solutions. Table 11 • LCD Error Messages LCD Display/ Printer Condition ERROR CONDITION RIBBON OUT The printer stops; RIBBON light ON, ERROR light flashes. Possible Cause Recommended Solution In thermal transfer mode, ribbon is not loaded or incorrectly loaded. Load ribbon correctly. In thermal transfer mode, the ribbon sensor is not detecting ribbon that is loaded incorrectly. 1. Load ribbon correctly. 2. Calibrate the sensors. See Calibrate Media and Ribbon Sensor Sensitivity on page 70. In thermal transfer mode, media is blocking the ribbon sensor. 1. Load media correctly. 2. Calibrate the sensors. See Calibrate Media and Ribbon Sensor Sensitivity on page 70. In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly. 1. Print a sensor profile. See Print Sensor Profile on page 69. The ribbon out threshold (marked by the word RIBBON) is likely too high, above the black area that indicates where the ribbon is detected. 2. Calibrate the sensors or load printer defaults. See Calibrate Media and Ribbon Sensor Sensitivity on page 70 or LOAD DEFAULTS on page 53. If you are using direct thermal media, the printer is waiting for ribbon to be loaded because it is incorrectly set for thermal transfer mode. 12/2/05 Set the printer for Direct Thermal mode. See Select Print Method on page 59. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 121 122 Troubleshooting LCD Error Messages Table 11 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING RIBBON IN Possible Cause Recommended Solution Ribbon is loaded, but the printer is set for direct thermal mode. Ribbon is not required with direct thermal media. If you are using direct thermal media, remove ribbon unless you are using it to protect the printhead. This error message will not affect printing. RIBBON light ON, ERROR light flashes. If you are using thermal transfer media, which requires ribbon, set the printer for Thermal Transfer mode. See Select Print Method on page 59. ERROR CONDITION PAPER OUT The printer stops; MEDIA light ON, ERROR light flashes. ERROR CONDITION HEAD OPEN Media is not loaded or is loaded incorrectly. Load media correctly. Misaligned media sensor. Check position of the media sensor. The printer is set for noncontinuous media, but continuous media is loaded. Install proper media type, or reset printer for current media type and perform calibration. The printhead is not fully closed. Close printhead completely. The head open sensor is not working properly. Call a service technician. The printer stops and the ERROR light flashes. WARNING HEAD TOO HOT The printer stops and the ERROR light flashes. Caution • The printhead may be hot enough to cause severe burns. Allow the printhead to cool. Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. The printhead is over temperature. 13383L-002 Rev. A Allow the printer to cool. Printing automatically resumes when the printhead elements cool to an acceptable operating temperature. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting LCD Error Messages Table 11 • LCD Error Messages (Continued) LCD Display/ Printer Condition WARNING HEAD COLD The printer stops and the ERROR light flashes. Possible Cause Recommended Solution Caution • An improperly connected printhead data or power cable can cause this error message. The printhead may be hot enough to cause severe burns. Allow the printhead to cool. Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. The printhead is under temperature. Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area. The printhead data cable is not properly connected. Caution • Turn off (O) the printer before performing this procedure. Failure to do so can damage the printhead. 1. Turn Off (O) the printer. 2. Disconnect and reconnect the data cable to the printhead. 3. Ensure that the cable connector is fully inserted into the printhead connector. 4. Turn on (I) the printer. ERROR CONDITION CUTTER JAM OUT OF MEMORY (function) Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. Cutter blade is in the media path. Turn off the print engine power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter on page 116. There is not enough memory to perform the function specified on the second line of the error message. Ensure that sufficient DRAM exists for the label length, downloaded fonts/graphics, and images. Ensure that the device, such as FLASH memory or PCMCIA card, is installed and not write protected or full. Ensure that the data is not directed to a device that is not installed or available. Refer to the Maintenance Manual for more information about the specified function. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 123 124 Troubleshooting Print Quality Problems Print Quality Problems Table 12 identifies problems with print quality, the possible causes, and the recommended solutions. Table 12 • Print Quality Problems Problem Possible Cause Recommended Solution General print quality issues The printer is set at the incorrect print speed. For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 57. You may wish to perform the FEED Self Test on page 138. You are using an incorrect combination of labels and ribbon for your application. 1. Switch to a different type of media or ribbon to try to find a compatible combination. 2. If necessary, consult your authorized Zebra reseller or distributor for information and advice. The printer is set at an incorrect darkness level. For optimal print quality, set the darkness to the lowest possible setting for your application via the control panel, the driver, or the software. See Adjust Print Darkness on page 57. You may wish to perform the FEED Self Test on page 138 to determine the ideal darkness setting. The printhead is dirty. Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 109. Caution • The printhead may be hot enough to cause severe burns. Allow the printhead to cool. Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Print Quality Problems Table 12 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Wrinkled ribbon Ribbon fed through the machine incorrectly. See Loading Ribbon on page 36. Incorrect burn temperature. Set the darkness to the lowest possible setting for good print quality. See Adjust Print Darkness on page 57. Incorrect or uneven pressure. Set the pressure to the minimum needed for good print quality. See Adjust Printhead Pressure and Toggle Position on page 48. Media not feeding properly; “walking” from side to side. Make sure that media is snug by adjusting the media guide, or call a service technician. The strip plate needs adjusting. Call a service technician. The printhead needs vertical adjustment. Call a service technician. The printhead and platen roller need to be realigned. Call a service technician. Long tracks of missing print on several labels Print element damaged. Call a service technician. Wrinkled ribbon. See wrinkled ribbon causes and solutions in this table. Fine, angular gray lines on blank labels Wrinkled ribbon. See wrinkled ribbon causes and solutions in this table. Printing too light or too dark over the entire label Media or ribbon is not designed for high-speed operation. Replace supplies with those recommended for high-speed operation. You are using an incorrect combination of labels and ribbon for your application. 1. Switch to a different type of media or ribbon to try to find a compatible combination. 2. If necessary, consult your authorized Zebra reseller or distributor for information and advice. You are using ribbon with direct thermal media. Direct thermal media does not require ribbon. To check if you are using direct thermal media, perform the label scratch test in When to Use Ribbon on page 26. If you are using ribbon intentionally with direct thermal media, increase the darkness level, but note that high darkness levels may decrease printhead life. You may wish to perform the FEED Self Test on page 138 to determine the ideal darkness setting. Incorrect or uneven printhead pressure. Set the pressure to the minimum needed. See Adjust Printhead Pressure and Toggle Position on page 48. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 125 126 Troubleshooting Print Quality Problems Table 12 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution Smudge marks on labels Media or ribbon is not designed for high-speed operation. Replace supplies with those recommended for high-speed operation. Misregistration/skips labels The printer is not calibrated. Recalibrate the printer. Media sensor is not positioned correctly. Perform media sensor position adjustment. Improper label format. Use correct label format. The platen roller is dirty. See Clean the Printhead and Platen Roller on page 109. Media sensor is not positioned correctly. Place media sensor in proper position. Media does not meet specifications. Use media that meets specifications. Normal tolerances of mechanical parts and printer modes. Note • A vertical drift of ± 4 to 6 dot rows (approximately 0.5 mm) is within normal tolerances. 1. Calibrate the printer. 2. Adjust the label top position setting. See Adjust Label Top Position on page 76. Misregistration and misprint of one to three labels Vertical drift in top-of-form position The printer is out of calibration. Recalibrate the printer. The platen roller is dirty. Vertical image or label drift 13383L-002 Rev. A See Clean the Printhead and Platen Roller on page 109. The printer is using Configure the printer for non-continuous and run noncontinuous labels but is calibration routine, if necessary. configured in continuous mode. Incorrectly positioned media sensor. Ensure the media sensor is properly positioned to read a single/consistent interlabel gap. Improperly calibrated media sensor. See Calibrate Media and Ribbon Sensor Sensitivity on page 70. The platen roller is dirty. Clean the platen roller. See Clean the Printhead and Platen Roller on page 109. Improper printhead pressure settings (toggles). Adjust the printhead pressure to ensure proper functionality. Improperly loaded ribbon or media. Verify that the printer is loaded properly. Incompatible media. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Print Quality Problems Table 12 • Print Quality Problems (Continued) Problem Possible Cause Recommended Solution The bar code printed on a label does not scan. The bar code is not within specifications because the print is too light or too dark. Perform the FEED Self Test on page 138. Adjust the darkness or print speed settings as necessary. Not enough blank space around the bar code. Leave at least 1/8 in. (3.2 mm) between the bar code and other printed areas on the label and between the bar code and the edge of the label. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 127 128 Troubleshooting Calibration Problems Calibration Problems Table 13 identifies problems with calibration, the possible causes, and the recommended solutions. Table 13 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registration on labels. Excessive vertical drift in top-of-form registration. Improperly positioned media guides. Ensure that the media guides are properly positioned. Media type set incorrectly. Set the printer for the correct media type (non-continuous or continuous). See Set Media Type on page 59. Dirty platen roller. Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 109. Improperly loaded media or ribbon. Ensure that media and ribbon are loaded correctly. The sensors could not detect the media or ribbon. Manually calibrate the printer (see Calibrate Media and Ribbon Sensor Sensitivity on page 70). Sensors dirty or improperly positioned. Ensure that the sensors are clean and properly positioned. Auto Calibrate failed. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Communications Problems Communications Problems Table 14 identifies problems with communications, the possible causes, and the recommended solutions. Table 14 • Communications Problems Problem Possible Cause Recommended Solution A label format was sent to the printer but was not recognized. The DATA light does not flash. The communication parameters are incorrect. Check the printer driver or software communications settings (if applicable). If you are using serial communication, check the serial port setting in the control panel menu. See Set Serial Communications on page 71. Make sure you are using the correct communication cable. See Data Cable Requirements on page 23 for the requirements. Using the control panel controls, check the protocol setting. It should be set to NONE. See Set Protocol on page 72. If a driver is used, check the driver communication settings for your connection. A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label. The serial communication settings are incorrect. A label format was sent to the printer but was not recognized. The DATA light flashes but no printing occurs. The prefix and delimiter characters set in the printer do not match the ones in the label format. Verify the prefix and delimiter characters. See Set Format Prefix Character on page 74 and Set Delimiter Character on page 74 for the requirements. Incorrect data is being sent to the printer. Ensure that ZPL II is being used. Ensure that the flow control settings match. Check the communication cable length. See Data Cable Requirements on page 23 for requirements. Check the printer driver or software communications settings (if applicable). Check the communication settings on the computer. Ensure that they match the printer settings. If the problem continues, check the ZPL II format for changed ^CC, ^CT, and ^CD. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 129 130 Troubleshooting RFID Problems RFID Problems Table 15 identifies problems that may occur with RFID printers, the possible causes, and the recommended solutions. Table 15 • RFID Problems Problem Possible Cause Recommended Solution The RFID-enabled printer voids every label. The printer is not calibrated for the RFID label being used. Manually calibrate the printer (see Calibrate Media and Ribbon Sensor Sensitivity on page 70). The printer is set for the wrong tag type. Set the correct tag type using Specify RFID Tag Type on page 89. If the tag type is not listed, you may not be able to use the labels with your printer. The printer is unable to communicate with the RFID reader. 1. 2. 3. 4. The settings are incorrect in your label designer software. The software settings override the printer settings. Make sure that the software and printer settings match. You are using an incorrect programming position, particularly if the tags being used are within printer specifications. Do one or more of the following as necessary: • Check the programming position being used with the ^RS command, or the program position setting in your label designer software. If the position is incorrect, change the setting. • Select RESTORE for the RFID TAG CALIB parameter (see Calibrate RFID Tag on page 88). You are sending RFID ZPL commands that are incorrect. Refer to the RFID Programming Guide for more information about the ZPL commands. Radio frequency (RF) interference from another RF source. Do one or more of the following as necessary: • Move the printer away from fixed RFID readers. • Make sure that the media door is closed at all times during RFID programming. 13383L-002 Rev. A Turn Off (O) the printer. Wait 10 seconds. Turn On (I) the printer. If the problem persists, you may have a bad RFID reader or a loose connection between the RFID reader and the printer. Contact Technical Support or an authorized Zebra RFID service technician for assistance. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting RFID Problems Table 15 • RFID Problems (Continued) Problem Possible Cause Recommended Solution Poor yields. Too many RFID tags per roll are voided. The RFID labels are not within specifications for the printer. The transponder is not in an area that can be programmed consistently. Make sure that the labels meet transponder placement specifications for your printer. Contact an authorized Zebra RFID reseller for more information. The RFID tags being used are very sensitive. Some RFID tags are more sensitive than others. If the problem persists, consider using a different tag type. Incorrect read and write power levels for the RFID tag type. Change the power levels (see View or Change RFID Read Power on page 88 or View or Change RFID Write Power on page 89). Radio frequency (RF) interference from another RF source. Do one or more of the following as necessary: • Move the printer away from fixed RFID readers. • Make sure that the media door is closed at all times during RFID programming. The printer is using outdated printer firmware and reader firmware versions. Go to http://www.zebra.com/firmware for updated firmware. The printer was powered Off (O) and then back On (I) too quickly for the RFID reader to initialize properly. Wait at least 10 seconds after turning the printer power off before turning it back on. 1. Turn Off (O) the printer. 2. Wait 10 seconds. 3. Turn On (I) the printer. 4. Check for the RFID parameters in Setup mode or for RFID information on a new configuration label. The printer is unable to communicate with the RFID reader. 1. 2. 3. 4. The printer is RFID-ready, but no reader is installed. Contact an authorized Zebra RFID reseller to acquire a reader for your printer. RFID parameters do not appear in Setup mode, and RFID information does not appear on the printer configuration label. 12/2/05 Turn Off (O) the printer. Wait 10 seconds. Turn On (I) the printer. If the problem persists, you may have a bad RFID reader or a loose connection between the RFID reader and the printer. Contact Technical Support or an authorized service technician for assistance. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 131 132 Troubleshooting RFID Problems Table 15 • RFID Problems (Continued) Problem Possible Cause Recommended Solution The printer stops at the RFID inlay. The printer calibrated the label length only to the RFID inlay instead of to the interlabel gap. 1. Select FEED for the MEDIA POWER UP and HEAD CLOSE parameters (see Select Media Power-Up Option on page 75 or Select Head Close Option on page 75). 2. Manually calibrate the printer (see Calibrate Media and Ribbon Sensor Sensitivity on page 70). The DATA light flashes indefinitely after you attempt to download printer or reader firmware. The download was not successful. For best results, cycle power on the printer before downloading any firmware. 1. 2. 3. 4. 5. 13383L-002 Rev. A Turn Off (O) the printer. Wait 10 seconds. Turn On (I) the printer. Attempt to download the firmware again. If the problem persists, contact Technical Support. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Miscellaneous Printer Problems Miscellaneous Printer Problems Table 16 identifies miscellaneous problems with the printer, the possible causes, and the recommended solutions. Table 16 • Miscellaneous Printer Problems Problem Possible Cause Recommended Solution The LCD displays a language that I cannot read The language parameter was changed through the control panel or a ZPL command. 1. Press SETUP/EXIT to enter configuration mode. 2. Press the left oval. The printer displays the LANGUAGE parameter in the current language. Even if you cannot recognize the characters displayed, you can still scroll to another language. 3. Press the left or right oval to scroll through the choices. 4. Press SETUP/EXIT. The LCD displays SAVE CHANGES in the original language. 5. Press NEXT/SAVE to exit configuration mode and save the changes (if the language does not change, you may need to scroll to a different save option by pressing the left or right oval in the previous step). 6. Repeat this process, if necessary, until you reach the desired language. The LCD is missing characters or parts of characters The LCD may need replacing. Call a service technician. Changes in parameter settings did not take effect Parameters are set incorrectly. 1. Set parameters and save permanently. 2. Turn the printer power Off (O) and then On (I). A ZPL command turned off the ability to change the parameter. Refer to the ZPL Programming Guide, or call a service technician. A ZPL command changed the parameter back to the previous setting. Refer to the ZPL Programming Guide, or call a service technician. If the problem continues, there may be a problem with the main logic board. Call a service technician. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 133 134 Troubleshooting Miscellaneous Printer Problems Table 16 • Miscellaneous Printer Problems (Continued) Problem Possible Cause Recommended Solution The printer fails to calibrate or detect the top of the label. The printer was not calibrated for the label being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 70. The printer is configured for continuous media. Set the media type to noncontinuous media. See Set Media Type on page 59. The driver or software configuration is not set correctly. Driver or software settings produce ZPL commands that can overwrite the printer configuration. Check the driver or software media-related setting. Non-continuous labels are being treated as continuous labels. The printer is configured for continuous media. Set the media type to noncontinuous media. See Set Media Type on page 59. The printer was not calibrated for the media being used. Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 70. All lights are on, but nothing displays on the LCD, and the printer locks up. Internal electronic or firmware failure. Call a service technician. The printer locks up while running the Power-On Self Test. Main logic board failure. Call a service technician. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Printer Diagnostics Printer Diagnostics Self tests and other diagnostics provide specific information about the condition of the printer. The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the printer. The most commonly used are the Power-On and the CANCEL self tests. Important • Use full-width media when performing self tests. If your media is not wide enough, the test labels may print on the platen roller. To prevent this from happening, check the print width using Set Print Width on page 60, and ensure that the width is correct for the media that you are using. Each self test is enabled by pressing a specific control panel key or combination of keys while turning the power On (I). Keep the key(s) pressed until the first indicator light turns off. The selected self test automatically starts at the end of the Power-On Self Test. Note • • When performing these self tests, do not send data to the printer from the host. • If your media is shorter than the label to be printed, the test label continues on the next label. • When canceling a self test prior to its actual completion, always reset the printer by turning the printer power Off (O) and then On (l). • If printer is in applicator mode and the liner is being taken up by the applicator, the operator must manually remove the labels as they become available. Power-On Self Test A Power-On Self Test (POST) is performed each time the printer is turned On (l). During this test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the media is advanced to the proper position. To initiate the Power-On Self Test, complete these steps: 1. Turn On (I) the printer using the power switch located to the side of the control panel. The POWER LED illuminates. The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests. All messages during the POST display in English; however, if the test fails, the resulting messages cycle through the international languages as well. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 135 136 Troubleshooting Printer Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label (Figure 54). To perform the CANCEL Self Test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold CANCEL while turning the printer On (I). Hold CANCEL until the first control panel light turns off. A printer configuration label prints (Figure 54). Figure 54 • Configuration Label 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies or to determine if any printhead elements are not working. Figure 55 shows a sample printout. To perform a PAUSE self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the first control panel light turns off. • The initial self test prints 15 labels at the printer’s slowest speed, and then automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels print. Figure 55 shows a sample of the labels. Figure 55 • PAUSE Test Label 12/2/05 • While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is pressed, 15 labels print at 6 in. (152 mm) per second. • While the printer is paused, pressing CANCEL again alters the self test a second time. Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed • While the printer is paused, pressing CANCEL again alters the self test a third time. Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second. • While the printer is paused, pressing CANCEL again alters the self test a fourth time. Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed. • To exit this self test at any time, press and hold CANCEL. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 137 138 Troubleshooting Printer Diagnostics FEED Self Test Different types of media may require different darkness settings. This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are within specifications. During the FEED self test, labels are printed at different darkness settings at two different print speeds. The relative darkness and the print speed are printed on each label. The bar codes on these labels may be ANSI-graded to check print quality. The darkness value starts at three settings lower than the printer’s current darkness value (relative darkness of –3) and increase until the darkness is three settings higher than the current darkness value (relative darkness of +3). The speed at which labels are printed during this print quality test depend on the dot density of the printhead. • 300 dpi printers: 7 labels are printed at the 2 ips and 8 ips print speeds. • 203 dpi printers: 7 labels are printed at the 2 ips and 12 ips print speeds. To perform a FEED self test, complete these steps: 1. Print a configuration label to show the printer’s current settings. 2. Turn Off (O) the printer. 3. Press and hold FEED while turning the power On (I). Hold FEED until the first control panel light turns off. The printer prints a series of labels (Figure 56) at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Printer Diagnostics Figure 56 • FEED Test Label 4. See Figure 57 and Table 17. Inspect the test labels and determine which one has the best print quality for your application. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 139 140 Troubleshooting Printer Diagnostics Figure 57 • Bar Code Darkness Comparison Table 17 • Judging Bar Code Quality 13383L-002 Rev. A Print Quality Description Too dark Labels that are too dark are fairly obvious. They may be readable but not “in-spec.” • The normal bar code bars increase in size. • The openings in small alphanumeric characters may fill in with ink. • Rotated bar code bars and spaces run together. Slightly dark Slightly dark labels are not as obvious. • The normal bar code will be “in-spec.” • Small character alpha numerics will be bold and could be slightly filled in. • The rotated bar code spaces are small when compared to the “in-spec” code, possibly making the code unreadable. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Troubleshooting Printer Diagnostics Table 17 • Judging Bar Code Quality (Continued) Print Quality Description “In-spec” The “in-spec” bar code can only be confirmed by a verifier, but it should exhibit some visible characteristics. • The normal bar code will have complete, even bars and clear, distinct spaces. • The rotated bar code will have complete, even bars and clear, distinct spaces. Although it may not look as good as a slightly dark bar code, the bar code will be “in-spec.” • In both normal and rotated styles, small alphanumeric characters look complete. Slightly light Slightly light labels are, in some cases, preferred to slightly dark ones for “in-spec” bar codes. • Both normal and rotated bar codes will be in spec, but small alphanumeric characters may not be complete. Too light Labels that are too light are obvious. • Both normal and rotated bar codes have incomplete bars and spaces. • Small alphanumeric characters are unreadable. 5. Note the relative darkness value and the print speed printed on the best test label. 6. Add or subtract the relative darkness value from the darkness value specified on the configuration label. The resulting numeric value (0 to 30) is the best darkness value for that specific label/ribbon combination and print speed. 7. If necessary, change the darkness value to the darkness value on the best test label. See Adjust Print Darkness on page 57. 8. If necessary, change the print speed to the same speed as on the best test label. See Adjust Print Speed on page 57. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 141 142 Troubleshooting Printer Diagnostics FEED and PAUSE Self Test Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. If the factory default values are permanently saved, a media calibration procedure must be performed, and you must reset the head resistance value and the verifier and applicator port settings to their required values. To perform a FEED and PAUSE self test, complete these steps: 1. Turn Off (O) the printer. 2. Press and hold FEED and PAUSE while turning the power On (I). 3. Hold FEED and PAUSE until the first control panel light turns off. The printer configuration is temporarily reset to the factory default values. No labels print at the end of this test. Communications Diagnostics Test Do not perform the following test until all configuration and calibration parameters have been set. For configuration information, see Control Panel LCD Displays on page 57. This test is controlled from the control panel LCD display. See Set Communications Mode on page 73. Figure 58 shows a typical printout from this test. Turn the printer power Off (O) and then back On (I) to exit this self test and return to normal operation. Note • This test label prints upside-down. Figure 58 • Communications Diagnostics Test Label 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 9 Data Ports This section describes the standard communication ports available to connect the printer to your computer or network. Contents Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parallel Port Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RS-232 Interface Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applicator Interface Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Applicator Interface Connector Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . Jumper Configurations and Pinouts for +5 V I/O Operation. . . . . . . . . . . . . . . . . . . . Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 144 144 144 146 146 147 148 150 151 151 152 155 156 13383L-002 Rev. A 144 Data Ports Parallel Data Port Parallel Data Port The parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode. The parallel interface provides a means of communication that typically is faster than the serial interface methods. In this method, the bits of data that make up a character are sent all at one time over several wires in the cable, one bit per wire. When communicating via the parallel port, the values selected on the printer must be the same as those used by the host equipment connected to the printer. Port selection for status information is determined by the channel sending the request. The parallel port can be set for bidirectional or unidirectional communication. The default setting is bidirectional. Parallel Cabling Requirements See IEEE 1284 Bidirectional Parallel on page 21 for basic cabling information. A standard 36-pin parallel connector is available on the back of the printer for connection to the data source. An IEEE-1284 compatible bidirectional parallel data cable is required when this communication method is used. The required cable must have a standard 36-pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer. The other end of the cable connects to the printer connector at the host computer. Port selection for status information is determined each time the printer is turned on. Parallel Port Interconnections Table 18 shows the pin configuration and function of a standard computer-to-printer parallel cable. Table 18 • Parallel Cable Pin Configuration 36-Pin Connectors nStrobe/HostClk 2–9 Data Bits 1–8 10 nACK/PtrClk 11 Busy/PtrBusy 12 PError/ACKDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not used 16, 17 Ground 18 19–30 13383L-002 Rev. A Description +5 V at 750 mA The maximum current draw may be limited by option configuration. Ground XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Data Ports Parallel Data Port Table 18 • Parallel Cable Pin Configuration (Continued) 36-Pin Connectors 31 ninit 32 nFault/NDataAvail 33, 34 12/2/05 Description Not used 35 +5 V through a 1.8 KΩ Resistor 36 NSelectin/1284 active XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 145 146 Data Ports Serial Data Port Serial Data Port See RS-232 Serial on page 20 for basic cabling information. To communicate using the serial data port of the printer, you must choose the number of data bits, parity, and handshaking. Parity applies only to data transmitted by the printer because the parity of received data is ignored. The values selected must be the same as those used by the host equipment connected to the printer. Default printer settings are 9600 baud, 8 data bits, no parity, and XON/XOFF. The printer will accept any host setting for stop bits. Hardware Control Signal Descriptions For all RS-232 input and output signals, the printer follows both the Electronics Industries Association (EIA) RS-232 and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications. When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal output from the printer controls when the host computer may send data. DTR ACTIVE (positive voltage) permits the host to send data. When the printer places DTR in the INACTIVE (negative voltage) state, the host must not send data. Note • When XON/XOFF handshaking is selected, data flow is controlled by the ASCII Control Codes DC1 (XON) and DC3 (XOFF). The DTR Control lead has no effect. Request To Send (RTS) is a control signal from the printer that is connected to the Clear To Send (CTS) input at the host computer. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Data Ports Serial Data Port Pin Configuration Connect the serial data cable to the female DB-9 connector on the back of the printer. For all RS-232 connections through a DB-25 cable, use a DB-9 to DB-25 interface module (see DB-9 to DB-25 Connections on page 149). Table 19 shows the pin configuration of the serial data connector. Table 19 • Serial Connector Pin Configuration 12/2/05 Pin No. Name Description +5 VDC Connected to Pin 9 RXD Receive data—data input to printer TXD Transmit data—data output from printer DTR Data terminal ready—output from printer SG DSR Data set ready—input to printer RTS Request to send—output from printer CTS Clear to send—input to printer +5 VDC Signal ground +5 VDC at 750 mA (connected to Pin 1) The maximum current draw may be limited by option configuration. XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 147 148 Data Ports Serial Data Port RS-232 Interface Connections The printer is configured as Data Terminal Equipment (DTE). Figure 59 shows the internal connections of the printer’s RS-232 connector. Note • Use a null modem (crossover) cable to connect the printer to a computer or any other DTE device. Figure 59 • RS-232 DB9 MLB Connections RS-232 Connector (DTE) Rear Panel Female DB-9 +5 VDC RXD (receive data) input TXD (transmit data) output DTR (data terminal ready) output SG (signal ground) DSR (data set ready) input RTS (request to send) output CTS (clear to send) input +5 VDC signal source R1 1K NOTE: Pin 1 is unused and unterminated. Pin 9 is also available as a +5 VDC signal source at 750 mA. The maximum current draw may be limited by option configuration. Important • To enable this capability, a qualified service technician must install a jumper on the printer’s main logic board on JP1, pins 2 and 3. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Data Ports Serial Data Port DB-9 to DB-25 Connections To connect the printer’s RS-232 DB-9 interface to a DB-25 connector, an interface adapter is required. A generic DB-25 adapter can be used, although the +5 VDC signal source would not be passed through the adapter. Figure 60 shows the connections required for the DB-9 to DB-25 interface. Figure 60 • DB-9 to DB-25 Cable Connections Female DB-25 Adapter Connector (plugs into cable) Male DB-9 Adapter Connector (plugs into printer) RXD FG TXD TXD DTR RXD SG RTS DSR CTS DSR SG RTS CTS +5 VDC SIGNAL +5 VDC SIGNAL DTR 20 NOTE: Pin 1 of DB-9 connector is unused and unterminated. Modem Connection When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 61 shows the connections required for this cable. Figure 61 • RS-232 Cable Connections DTE (Printer) DCE (Modem, etc.) RXD (receive data) TXD (transmit data) DTR (data terminal ready) SG (signal ground) DSR (data set ready) RTS (request to send) CTS (clear to send) +5 VDC signal source NOTE • Pin 1 is unused and unterminated at the printer. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 149 150 Data Ports USB 2.0 Port USB 2.0 Port A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to the host equipment. The industry-standard USB cable has an A-male connector on one end and a B-male connector on the other end as shown in Figure 62. Figure 62 • USB Connectors Printer Computer “B” male connector, attaching to printer “B” male connector, detail “A” male connector, attaching to computer “A” male connector, detail Maximum cable length = 16.4 ft. (5 m) Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable that meets these requirements is available from Zebra (part number 33011). 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Data Ports Applicator Interface Connector Applicator Interface Connector An external DB-15 connector is present on the rear panel of the printer for communication with a customer applicator. An optional DB-15 to DB-9 adapter cable (Zebra part number 49609) is available to accommodate existing DB-9 interfaces. Applicator Signals The printer communicates with a customer applicator through a series of signals on the pins in the DB-15 connector. Each pin causes different things to happen when the signal is active (asserted) or not active (deasserted). Applicator Interface Connector Pin Configuration on page 152 provides additional information about each pin and signal. Figure 63 • Applicator Signals (Mode 1) label format sent label format processed waiting for start print signal label prints ready for next label not ready DATA READY (pin 14) ready do not start START PRINT (pin 3) start do not end END PRINT (pin 11) end Figure 64 • Applicator Signals (Mode 2) label format sent label format processed waiting for start print signal label prints ready for next label not ready DATA READY (pin 14) ready do not start START PRINT (pin 3) start do not end END PRINT (pin 11) end 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 151 152 Data Ports Applicator Interface Connector Figure 65 • Applicator Signals (Mode 3) label format sent label format processed waiting for start print signal label prints ready for next label not ready DATA READY (pin 14) ready do not start START PRINT (pin 3) start do not end END PRINT (pin 11) end Figure 66 • Applicator Signals (Mode 4) label format sent label format processed waiting for start print signal label prints ready for next label not ready DATA READY (pin 14) ready do not start START PRINT (pin 3) start do not end END PRINT (pin 11) end Applicator Interface Connector Pin Configuration The Applicator Interface Assembly is available in two versions: a +5 V I/O and a +24– 28 V I/O. Table 20 lists the pin configurations and functions of the applicator interface connector for both +5 V and 24–28 V operation. Table 20 • Applicator Interface Connector Pin Configuration Pin No. Signal Name Signal Type Description I/O SIGNAL GROUND (+5V Return) I/O Signal Ground Using jumper J5, this pin can be configured as isolated or non-isolated from the printer signal ground. See Jumper Configurations and Pinouts for +5 V I/O Operation on page 155 for more information. I/O SIGNAL GROUND (+24-28V Return) I/O Signal Ground No jumpers to configure. Important • Customer must provide this external ground (can come from pin 8). See Pinouts for +24-28 V I/O Operation on page 156 for more information. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Data Ports Applicator Interface Connector Table 20 • Applicator Interface Connector Pin Configuration (Continued) Pin No. Signal Name Signal Type Description +5V I/O (Fused at 1 A) Power Using jumper J4, this pin can be configured as isolated or non-isolated from the Applicator Interface Circuit +5 V Supply. See Jumper Configurations and Pinouts for +5 V I/O Operation on page 155 for more information. Caution • Replace the fuse only with one of the same type and rating. +24-28V I/O Power No jumpers to configure. This +24-28V power source also supplies voltage for output signal pull-up resistors. Important • Customer must provide this external power (can come from pin 7). See Pinouts for +24-28 V I/O Operation on page 156 for more information. START PRINT Input See Applicator Signals on page 151 for more information about the start and end print signals. • Pulse Mode—The label printing process begins on the HIGH to LOW transition of this signal if a format is ready. Deassert this signal HIGH to inhibit printing of a new label. • Level Mode—Assert LOW to enable the printer to print if a label format is ready. When deasserted HIGH, the printer completes the label that is printing then stops and waits for this input to be reasserted LOW. FEED Input When the printer is idle or has been paused, assert this input LOW to trigger repeated feeding of blank labels. Deassert HIGH to stop feeding blank labels and register to the top of the next label. PAUSE Input To toggle the current Pause state, this input must be asserted LOW for 200 milliseconds, or until the SERVICE REQUIRED output (pin 10) changes state. REPRINT Input • If the Reprint feature is enabled, this input must be asserted LOW to cause the printer to reprint the last label. • If the Reprint feature is disabled, this input is ignored. +28 V (Fused at 500 mA.) Power The Interface Power Supply. Supplies power to external sensors as required. Note • If operating with 28V signals only, pin 7 may be used to supply power to pin 2, which creates a non-isolated mode of operation. Ground The Interface Power Ground. Note • If pin 7 is used to supply power to pin 2, use this pin to ground pin 1. Caution • Replace the fuse only with one of the same type and rating. 12/2/05 POWER GROUND (+28 V DC Return) XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 153 154 Data Ports Applicator Interface Connector Table 20 • Applicator Interface Connector Pin Configuration (Continued) Pin No. Signal Name Signal Type Description — — No function. 10 SERVICE REQUIRED Output Asserted LOW in the following circumstances: • the media cover is open • the printhead is open • the ribbon or media is out • the printer is paused • an operational fault occurs • a Resynch error occurs while the applicator Resynch mode is set to Error mode (see Select Resynch Mode on page 80) 11 END PRINT Output See Applicator Signals on page 151 for more information about the start and end print signals. See Set Applicator Port Mode on page 79 for more information about the modes. • MODE 0—The applicator port is OFF. • MODE 1—Asserted LOW only while the printer is moving the label forward; otherwise deasserted HIGH. • MODE 2—Asserted HIGH only while the printer is moving the label forward; otherwise deasserted LOW. • MODE 3—(Default) Asserted LOW for 20 milliseconds when a label is completed and positioned. Not asserted during continuous printing. • MODE 4—Asserted HIGH for 20 milliseconds when a label is completed and positioned. Not asserted during continuous printing. 12 MEDIA OUT Output Asserted LOW while there is no media in the printer. 13 RIBBON OUT Output Asserted LOW while there is no ribbon in the printer. 14 DATA READY Output See Applicator Signals on page 151 for more information about this signal. • Asserted LOW when sufficient data has been received to begin printing the next label. • Deasserted HIGH whenever printing stops after the current label, due to either a pause condition or the absence of a label format. 15 (NonRFID) SPARE Output To be determined. 15 (RFID) VOID 13383L-002 Rev. A • Asserted LOW when the RFID transponder over the antenna is “voided.” • Deasserted HIGH when the end print signal is asserted. XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Data Ports Applicator Interface Connector Jumper Configurations and Pinouts for +5 V I/O Operation Jumpers J4 and J5 are used together to produce isolated or non-isolated modes of operation for applicator input and output control signals. J4 configures the +5 V source for the optoisolator circuits, and J5 configures the ground. For proper operation, when J4 is installed, J5 must be installed, and when J4 is removed, J5 must be removed. Table 21 describes the pin and jumper configurations for +5 V I/O operation. Table 21 • Non-Isolated and Isolated Modes for +5V Operation Non-Isolated (Jumpers In) Isolated (Jumpers Out) Pin 1 Ground +5V, Jumper J5 In I/O ground is connected to the printer signal ground. External Ground +5V, Jumper J5 Out I/O ground is disconnected from the printer signal ground. Ground must be provided externally to this pin. Pin 2 +5V Output, Jumper J4 In +5 V I/O is connected to the applicator interface circuit +5 V Supply. External +5V Input, Jumper J4 Out +5 V I/O is disconnected from the applicator interface circuit +5 V Supply. The +5 V for the applicator interface optoisolator circuits must be provided externally. This input also supplies voltage for output signal pull-up resistors. Pinouts J5 J5 +5V +5V 1A J4 +5V +28V 500 mA 12/2/05 1A J4 +5V +5V +28V +28V 500 mA 10 10 11 11 12 12 13 14 15 13 14 15 XiIIIPlus/R110Xi/R170Xi User Guide +5V +28V 13383L-002 Rev. A 155 156 Data Ports Applicator Interface Connector Pinouts for +24-28 V I/O Operation Table 22 describes the pin configurations for +24-28 V I/O operation. There are no jumpers to configure for this mode. Table 22 • Non-Isolated and Isolated Modes for +24-28V Operation Isolated (External Power) Non-Isolated (Internal Printer Power) Pin 1 External Ground +24-28V I/O ground must be connected to an external ground. Ground +28V from Pin 8 If pin 7 is used to supply power to pin 2, use pin 8 to ground pin 1. Pin 2 +24-28V External Input +24-28 V I/O must be connected to an external power supply. This input also supplies voltage for output signal pull-up resistors. +28V Input from Pin 7 If operating with 28V signals only, pin 7 may be shorted to pin 2, which creates a non-isolated mode of operation. This input also supplies voltage for output signal pull-up resistors. Pinouts +24-28V +24-28V +28V +28V 500 mA 13383L-002 Rev. A +28V +28V +28V 500 mA 10 10 11 11 12 12 13 14 15 13 14 15 XiIIIPlus/R110Xi/R170Xi User Guide +28V 12/2/05 10 Specifications This section provides the features of and specifications for this printer. Contents Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed. . . . . . . . . . . . . . RXi or XiIIIPlus with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110XiIIIPlus and R110Xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170XiIIIPlus, R170Xi, and 220XiIIIPlus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . . 90XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 158 158 158 158 159 160 160 160 161 161 161 162 163 163 164 165 166 168 168 170 172 13383L-002 Rev. A 158 Specifications Features Features This section lists the standard and optional features for the printer. Standard Features Note • Printer specifications are subject to change without notice. • Thermal transfer and direct thermal printing • DRAM 16 MB • USB 2.0 Port • Real-time Clock • Advanced Counter Print Modes Five different print modes can be used, depending on the printer options purchased: • Tear-Off Mode: Labels are produced in strips. • Peel-Off Mode: Labels are dispensed and peeled from the backing as needed. • Cutter Mode: Labels are printed and individually cut. • Applicator Mode: The printer is part of a larger label application system. • Rewind Mode: Labels are rewound internally. Zebra Programming Language (ZPL II) ZPL II features include: • Downloadable graphics, scalable and bitmap fonts, and label formats • Object copying between memory areas • (RAM, memory card, and internal Flash) • Code page 850 character set • Data compression • Automatic virtual input buffer management • Format inversion • Mirror image printing • Four-position field rotation (0°, 90°, 180°, 270°) • Slew command 13383L-002 Rev. A • Controlled via mainframe, minicomputer, PC, portable data terminal • Programmable quantity with print, pause, and cut control • Communicates in printable ASCII characters • Error-checking protocol • Status message to host upon request • Serialized fields • In-spec OCR-A and OCR-B • UPC/EAN • User-programmable password XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Specifications Features Bar Codes Types of bar codes include: • • • • • • • • • • • • • • 12/2/05 Bar code ratios—2:1, 7:3, 5:2, 3:1 Codabar (supports ratios of 2:1 up to 3:1) CODABLOCK Code 11 Code 39 (supports ratios of 2:1 up to 3:1) Code 49 (two-dimensional bar code) Code 93 Code 128 (with subsets A, B, and C and UCC case codes) Check digit calculation where applicable Data Matrix EAN-8, EAN-13, EAN extensions ISBT-128 Industrial 2 of 5 Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1, Modulus 10 Check Digit) • • • • • • • • LOGMARS MaxiCode Micro PDF MSI PDF-417 (2-dimensional bar code) PLANET code Plessey POSTNET • • • • • QR-Code RSS code Standard 2 of 5 TLC 39 UPC-A, UPC-E, UPC extensions XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 159 160 Specifications Agency Approvals Agency Approvals The agency approvals and product markings in this section apply only to the printers specified. XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed The following apply only to printers that do not have RFID readers installed. Agency Approvals • IEC 60950-1 • EN55022, Class B • EN55024 • EN61000-3-2, -3-3 Product Markings • cULus • NOM • CE • Gost-R • FCC - B • S Mark (Argentina) • ICES-003 • MIC • VCCI • BSMI • C-Tick • ZIK • CCC RXi or XiIIIPlus with RFID Reader Installed The following apply only to printers that have RFID readers installed. United States and Canada (RXi or XiIIIPlus with UHF Reader Installed) Agency Approvals • IEC60950-1 • EN55022: Class B • FCC Part 15.247 • IC RSS-210 Product Markings • cULus • FCC - B • FCC ID (Intentional radiators) • ICES-003 • IC ID (Intentional radiators) 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Specifications General Specifications General Specifications Physical Specifications Dimensions 90Xi IIIPlus* 96Xi IIIPlus* 110Xi IIIPlus/R110Xi Height 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm) Width 9.15 in. (232.4 mm) 9.15 in. (232.4 mm) 10.37 in. (263.5 mm) Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) Weight without options 50 lb. (22.7 kg) 50 lb. (22.7 kg) 51 lb. (25 kg) * The 90XiIIIPlus and 96XiIIIPlus printers are discontinued. Dimensions 140Xi IIIPlus 170Xi IIIPlus/R170Xi 220Xi IIIPlus Height 15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm) Width 11.5 in. (283.2 mm) 13.15 in. (334.4 mm) 15.65 in. (397.5 mm) Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) 19.5 in. (495.3 mm) Weight without options 55 lb. (25 kg) 67 lb. (30.5 kg) 72 lb. (32.7 kg) Electrical Specifications Power 90Xi IIIPlus* 96Xi IIIPlus* 110Xi IIIPlus/R110Xi General 90 to 264 VAC; 47 to 63 Hz 90 to 264 VAC; 47 to 63 Hz 90 to 264 VAC; 47 to 63 Hz Power consumption printing PAUSE test at slowest speed 121 W 121 W 180 W Printer idle 20 W 20 W 20 W * The 90XiIIIPlus and 96XiIIIPlus printers are discontinued. Power 140Xi IIIPlus 170Xi IIIPlus/R170Xi 220Xi IIIPlus General 90 to 264 VAC; 47 to 63 Hz 90 to 264 VAC; 47 to 63 Hz 90 to 264 VAC; 47 to 63 Hz Power consumption printing PAUSE test at slowest speed 180 W 220 W 269 W Printer idle 20 W 20 W 20 W 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 161 162 Specifications General Specifications Environmental Conditions for Operation and Storage Environment Mode Temperature Relative Humidity Operation Thermal Transfer 41° to 104°F (5° to 40° C) 20 to 85% non-condensing Direct Thermal 32° to 104°F (0° to 40° C) Thermal Transfer or Direct Thermal –40° to 140°F (–40° to 60° C) Storage 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 5 to 85% non-condensing 12/2/05 Specifications Print Specifications by Model Print Specifications by Model Refer to the key and the tables that follow for printer specifications. Model Specifications Key . Non-Continuous printing (gap, notch, or hole between labels). Continuous printing (no gap, notch or hole). Ladder (rotated) orientation. Picket fence (nonrotated) orientation. 110XiIIIPlus and R110Xi 110XiIIIPlus/R110Xi 200 dpi 110XiIIIPlus/R110Xi 300 dpi 110XiIIIPlus 600 dpi Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) Dot size (width×length) 0.0049×0.0049 in. (0.125×0.125 mm) 0.0033×0.0033 in. (0.084×0.084 mm) 0.0016×0.0016 in. (0.042×0.042 mm) First dot location (measured from inside media edge) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) 0.023 ± 0.035 in. (0.6 ± 0.9 mm) 0.023 ± 0.035 in. (0.6 ± 0.9 mm) Maximum print width 4.09 in. (104 mm) 4.09 in. (104 mm) 3.2 in. (81 mm) Selectable print speeds (inches per second) 2.4, 3 through 10 2.4, 3 through 8 1.5, 2 through 4 Maximum Print length 39 in. (991 mm) 150 in. (3810 mm) 39 in. (991 mm) 100 in. (3810 mm) 39 in. (991 mm) 39 in. (991 mm) Bar code modulus (X) dimension 4.9 mil to 49 mil 4.9 mil to 49 mil 3.9 mil to 39 mil 3.33 mil to 33 mil 1.6 mil to 16 mil 1.6 mil to 16 mil Yes Yes Print Specifications Thin film printhead with Yes Element Energy Equalizer (E3)® 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 163 164 Specifications Print Specifications by Model 90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus Print Specifications 90XiIIIPlus* 96XiIIIPlus* 140XiIIIPlus Printhead resolution 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) 203 dots/inch (8 dots/mm) Dot size (width×length) 0.0033×0.0033 in. (0.084×0.084 mm) 0.0016×0.0016 in. (0.042×0.042 mm) 0.0049×0.0049 in. (0.125×0.125 mm) First dot location (measured from inside media edge) 0.023 ± 0.035 in. (0.6 ± 0.89 mm) 0.023 ± 0.035 in. (0.6 ± 0.89 mm) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) Maximum print width 3.4 in. (86 mm) 3.29 in. (81 mm) 5.04 in. (128 mm) Selectable Print Speeds (inches per second) 2.4, 3, 4, 5, 6, 7, 8 1.5, 2, 3, 4 2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 Maximum print length 39 in. (991 mm) 100 in. (2540 mm) 39 in. (991 mm) 39 in. (991 mm) 39 in. (991 mm) 150 in. (3810 mm) Bar code modulus (X) dimension 3.9 mil to 39 mil 3.33 mil to 33 mil 1.6 mil to 16 mil 1.6 mil to 16 mil 4.9 mil to 49 mil 4.9 mil to 49 mil Thin film printhead with Element Energy Equalizer (E3) Yes Yes Yes * The 90XiIIIPlus and 96XiIIIPlus printers are discontinued. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Specifications Print Specifications by Model 170XiIIIPlus, R170Xi, and 220XiIIIPlus 170XiIIIPlus/ R170Xi 200 dpi 170XiIIIPlus/ R170Xi 300 dpi 220XiIIIPlus 200 dpi 220XiIIIPlus 300 dpi Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) Dot size (width×length) 0.0049×0.0049 in. (0.125×0.125 mm) 0.0033×0.0033 in. (0.084×0.084 mm) 0.0049×0.0049 in. (0.125×0.125 mm) 0.0033×0.0033 in. (0.084×0.084 mm) First dot location (measured from inside media edge) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) 0.10 ± 0.035 in. (2.5 ± 0.89 mm) Maximum print width 6.6 in. (168 mm) 6.6 in. (168 mm) 8.5 in. (216 mm) 8.5 in. (216 mm) Selectable print speeds (in. per second) 2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 2.4, 3, 4, 5, 6, 7, 8 2.4, 3, 4, 5, 6, 7, 8, 9, 10 2.4, 3, 4, 5, 6 Maximum print length 39 in. (99 cm) 100 in. (381 cm) 39 in. (99 cm) 100 in. (254 cm) 39 in. (99 cm) 150 in. (381 cm) 39 in. (99 cm) 150 in. (381 cm) Bar code modulus (X) dimension 3.9 mil to 39 mil 3.33 mil to 33 mil 3.9 mil to 39 mil 3.33 mil to 33 mil 4.9 mil to 49 mil 4.9 mil to 49 mil 4.9 mil to 49 mil 4.9 mil to 49 mil Thin film printhead with Element Energy Equalizer (E3) Yes Yes Yes Yes Print Specifications 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 165 166 Specifications Ribbon Specifications Ribbon Specifications Refer to the following tables for ribbon specifications. Note • Match the ribbon to the label width and printhead width that you are using. • Ribbon must be wound with the coated side out. • Ribbon should be at least as wide as the labels to protect the printhead from excessive wear. 110XiIIIPlus and R110Xi 110XiIIIPlus/R110Xi 200 dpi 110XiIIIPlus/R110Xi 300 dpi 110XiIIIPlus 600 dpi Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) Ribbon width Minimum 0.79 in. (20 mm)* 0.79 in. (20 mm) 0.79 in. (20 mm) Ribbon width Maximum 4.33 in. (110 mm) 4.33 in. (110 mm) 3.40 in. (87 mm) Ribbon Specifications Standard length with 2:1 label to ribbon ratio 984 ft (300 m) 984 ft (300 m) 984 ft (300 m) Standard length with 3:1 label to ribbon ratio 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m) Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) Maximum ribbon roll outside diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) * For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Specifications Ribbon Specifications 90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus Ribbon Specifications 90XiIIIPlus* 96XiIIIPlus* 140XiIIIPlus Printhead resolution 300 dots/inch (12 dots/mm) 600 dots/inch (24 dots/mm) 203 dots/inch (8 dots/mm) Ribbon width Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) 1.57 in. (40 mm) Ribbon width Maximum 3.40 in. (87 mm) 3.40 in. (87 mm) 5.10 in. (130 mm) Standard length with 2:1 label to ribbon ratio 984 ft (300 m) 984 ft (300 m) 984 ft (300 m) Standard length with 3:1 label to ribbon ratio 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m) Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) Maximum ribbon roll outside diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) * The 90XiIIIPlus and 96XiIIIPlus printers are discontinued. 170XiIIIPlus and 220XiIIIPlus 170XiIIIPlus 200 dpi 170XiIIIPlus/ R170Xi 300 dpi 220XiIIIPlus 200 dpi 220XiIIIPlus 300 dpi Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) Ribbon width Minimum 2.0 in. (51 mm) 2.0 in. (51 mm)* 4.25 in. (108 mm) 4.25 in. (108 mm) Ribbon width Maximum 6.7 in. (170 mm) 6.7 in. (170 mm) 8.60 in. (220 mm) 8.60 in. (220 mm) Standard length with 984 ft (300 m) 2:1 label to ribbon ratio 984 ft (300 m) 984 ft (300 m) 984 ft (300 m) Standard length with 1476 ft (450 m) 3:1 label to ribbon ratio 1476 ft (450 m) 1476 ft (450 m) 1476 ft (450 m) Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) Maximum ribbon 3.2 in. (81.3 mm) roll outside diameter 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) 3.2 in. (81.3 mm) Ribbon Specifications * For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 167 168 Specifications Media Specifications Media Specifications Use the correct size and type of labels for best performance. Refer to the tables that follow for specifications. Important • Media registration and minimum label length are affected by label type and width, ribbon type, print speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra recommends qualifying any application with thorough testing. 110XiIIIPlus and R110Xi Printers 110 110XiIIIPlus/ R110Xi 200 dpi Label Specifications Minimum label length Total media width (label + backing, if any) 110XiIIIPlus/ R110Xi 300 dpi 110XiIIIPlus 600 dpi Tear-Off 0.7 in.* (18 mm*) 0.7 in.* (18 mm*) 0.7 in. (18 mm) Peel-Off 0.5 in.* (13 mm*) 0.5 in.* (13 mm*) 0.5 in. (13 mm) Cutter 1.5 in.* (38 mm*) 1.5 in.* (38 mm*) 1.5 in. (38 mm) Rewind 0.25 in.* (6 mm*) 0.25 in.* (6 mm*) 0.25 in. (6 mm) RFID labels ** ** N/A Minimum 0.79 in.* (20 mm*) 0.79 in.* (20 mm*) 0.79 in. (20 mm) Maximum 4.5 in.* (114 mm*) 4.5 in.* (114 mm*) 4.5 in. (114 mm) ** N/A RFID labels ** Total thickness (includes backing, if any) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) Cutter maximum full-width media thickness 0.009 in. (0.23 mm) 0.009 in. (0.23 mm) 0.009 in. (0.23 mm) Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm) Maximum roll diameter on 3 in. (76 mm) core 8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in. (203 mm) Interlabel gap Minimum 0.079 in.* (2 mm*) 0.079 in.* (2 mm*) 0.079 in. (2 mm) Preferred 0.118 in.* (3 mm*) 0.118 in.* (3 mm*) 0.118 in. (3 mm) Maximum No more than the calibrated length of the label. No more than the calibrated length of the label. No more than the calibrated length of the label. ** N/A Maximum internal fanfold media 8.0×4.5×4.5 in. pack size (label + backing): L × W×H (20×114×114 mm) 8.0×5.5×4.5 in. (203×140×114 mm) 8.0×7.1×4.5 in. (203×180×114 mm) Ticket/tag sensing notch: L × W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm) RFID labels ** 0.12×0.25 in. (3×6 mm) * Does not apply to RFID labels. ** This parameter varies for each transponder type. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Specifications Media Specifications 110XiIIIPlus/ R110Xi 200 dpi Label Specifications Ticket/tag sensing hole diameter 0.125 in. (3 mm) 110XiIIIPlus/ R110Xi 300 dpi 0.125 in. (3 mm) 110XiIIIPlus 600 dpi 0.125 in. (3 mm) Label registration tolerance (vertical) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) Label registration tolerance (horizontal) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) ± 0.06 in. (± 1.5 mm) * Does not apply to RFID labels. ** This parameter varies for each transponder type. 110XiIIIPlus/R110Xi Black Mark Sensing Only Label Specifications Mark length (measuring Minimum parallel to label/tag edge) Maximum 110XiIIIPlus/ R110Xi 200 dpi 110XiIIIPlus/ R110Xi 300 dpi 110XiIIIPlus 600 dpi 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) Mark width (measuring Minimum to perpendicular Maximum label/tag edge) 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) Full media width Full media width Full media width Mark location within 0.040 in. (1 mm) of the inside media edge within 0.040 in. (1 mm) of the inside media edge within 0.040 in. (1 mm) of the inside media edge >1.0 >1.0 Mark density in Optical Density Unit >1.0 (ODU) 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 169 170 Specifications Media Specifications 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers Minimum label length Total media width (label + backing, if any) 170XiIIIPlus/ R170Xi 140XiIIIPlus Label Specifications 220XiIIIPlus Tear-Off 0.7 in. (18 mm) 0.7 in.* (18 mm*) 0.7 in. (18 mm) Peel-Off 0.5 in. (13 mm) 0.5 in.* (13 mm*) 0.5 in. (13 mm) Cutter 1.5 in. (38 mm) 1.5 in.* (38 mm*) 1.5 in. (38 mm) Rewind 0.25 in. (6 mm) 0.25 in.* (6 mm*) 0.25 in. (6 mm) RFID labels N/A ** N/A Minimum 1.57 in. (40 mm) 2.00 in.* (51 mm*) 4.25 in. (108 mm) Maximum 5.51 in. (140 mm) 7.1 in.* (180 mm*) 8.80 in. (224 mm) ** N/A RFID labels N/A Total thickness Minimum (includes backing, if any) Maximum 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm) 0.012 in. (0.305 mm) Cutter maximum full-width media thickness 0.009 in. (0.23 mm) 0.007 in. (0.18 mm) 0.005 in. (0.14 mm) Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) 3 in. (76 mm) Maximum roll diameter on 3 in. (76 mm) core 8.0 in. (203 mm) 8.0 in. (203 mm) 8.0 in. (203 mm) Interlabel gap Minimum 0.079 in. (2 mm) 0.079 in.* (2 mm*) 0.079 in. (2 mm) Preferred 0.118 in. (3 mm) 0.118 in.* (3 mm*) 0.118 in. (3 mm) Maximum No more than the calibrated length of the label. No more than the calibrated length of the label.* No more than the calibrated length of the label. ** N/A RFID labels N/A Maximum internal fanfold media pack size (label + backing): L×W×H 8.0×5.5×4.5 in. (203×114×114 mm) 8.0×7.1×4.5 in. (203×114×114 mm) 8.0×8.8×4.5 in. (203×114×114 mm) Ticket/tag sensing notch: L×W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm) Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm) 0.125 in. (3 mm) Effective leading edge registration accuracy (vertical) ± 0.070 in. (± 1.8 mm) ± 0.070 in. (± 1.8 mm) ± 0.060 in. (± 1.5 mm) Effective leading edge registration accuracy (horizontal) ± 0.070 in. (± 1.8 mm) ± 0.070 in. (± 1.8 mm) ± 0.060 in. (± 1.5 mm) * Does not apply to RFID labels. ** This parameter varies for each transponder type. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Specifications Media Specifications 140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Black Mark Sensing Only 140XiIIIPlus Label Specifications 170XiIIIPlus/ R170Xi 220XiIIIPlus Mark length Minimum (measuring parallel to label Maximum or tag edge) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) Mark width (measuring to Minimum perpendicular label or tag Maximum edge) 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm) Full media width Full media width Full media width Mark location within 0.040 in. within 0.040 in. within 0.040 in. (1 mm) of the inside (1 mm) of the inside (1 mm) of the inside media edge media edge media edge Mark density in Optical Density Unit (ODU) >1.0 12/2/05 >1.0 XiIIIPlus/R110Xi/R170Xi User Guide >1.0 13383L-002 Rev. A 171 172 Specifications Media Specifications 90XiIIIPlus and 96XiIIIPlus Printers Label Specifications 90XiIIIPlus* 96XiIIIPlus* Tear-Off 0.7 in. (18 mm) 0.7 in. (18 mm) Peel-Off 0.5 in. (13 mm) 0.5 in. (13 mm) Cutter 1.5 in. (38 mm) 1.5 in. (38 mm) Rewind 0.25 in. (6 mm) 0.25 in. (6 mm) Total media width (label + backing, if any) Minimum 0.79 in. (20 mm) 0.79 in. (20 mm) Maximum 3.54 in. (90 mm) 3.54 in. (90 mm) Total thickness (includes backing, if any) Minimum 0.003 in. (0.076 mm) 0.003 in. (0.076 mm) Maximum 0.012 in. (0.305 mm) 0.012 in. (0.305 mm) Cutter maximum full-width media thickness 0.014 in. (0.35 mm) 0.014 in. (0.35 mm) Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm) Maximum roll diameter 8.0 in. (203 mm) 8.0 in. (203 mm) Minimum 0.079 in. (2 mm) 0.079 in. (2 mm) Preferred 0.118 in. (3 mm) 0.118 in. (3 mm) Maximum interlabel gap No more than the calibrated length of the label. No more than the calibrated length of the label. Maximum internal fanfold media pack size (label + backing): L×W×H 8.0×4.5×4.5 in. (203×114×114 mm) 8.0×4.5×4.5 in. (203×114×114 mm) Ticket/tag sensing notch: L×W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm) Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm) Effective leading edge registration accuracy (vertical) ± 0.060 in. (± 1.5 mm) ± 0.060 in. (± 1.5 mm) Effective leading edge registration accuracy (horizontal) ± 0.060 in. (± 1.5 mm) ± 0.060 in. (± 1.5 mm) Minimum label length Interlabel gap * The 90XiIIIPlus and 96XiIIIPlus printers are discontinued. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Specifications Media Specifications 90XiIIIPlus and 96XiIIIPlus Black Mark Sensing Only Label Specifications 90XiIIIPlus* 96XiIIIPlus* Minimum 0.12 in. (3 mm) 0.12 in. (3 mm) Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) Mark width (measuring to Minimum perpendicular label/tag edge) Maximum 0.43 in. (11 mm) 0.43 in. (11 mm) Full media width Full media width Mark location Must be located within 0.040 in. (1 mm) of the inside media edge. Must be located within 0.040 in. (1 mm) of the inside media edge. Mark density in Optical Density Unit (ODU) >1.0 >1.0 Mark length (measuring parallel to label or tag edge) * The 90XiIIIPlus and 96XiIIIPlus printers are discontinued. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 173 174 Specifications Media Specifications Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Glossary alphanumeric Indicating letters, numerals, and characters such as punctuation marks. backfeed When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes. bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths. Many different code schemes exist, such as the universal product code (UPC) or Code 39. black mark A registration mark found on the underside of the print media that acts as a startof-label indication for the printer. (See continuous media.) calibration (of a printer) A process in which the printer determines some basic information needed to print accurately with a particular media and ribbon combination. To do this, the printer feeds some media and ribbon (if used) through the printer and senses whether to use the direct thermal or thermal transfer print method, and (if using non-continuous media) the length of individual labels or tags. character set The set of all letters, numerals, punctuation marks, and other characters that can be expressed by a particular font or bar code. check digit A character added to a bar code symbol that indicates to the scanner that it has read the symbol correctly. configuration The printer configuration is a group of operating parameters specific to the printer application. Some parameters are user selectable, while others are dependent on the installed options and mode of operation. Parameters may be switch selectable, control panel programmable, or downloaded as ZPL II commands. A configuration label listing all the current printer parameters may be printed for reference. continuous media Label or tag-stock media that has no notch, gap, or web (media liner only) to separate the labels or tags. The media is one long piece of material. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 176 Glossary core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon. diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems. die-cut media A type of label stock that has individual labels stuck to a media liner. The labels may be either lined up against each other or separated by a small distance. Typically the material surrounding the labels has been removed. (See non-continuous media.) direct thermal A printing method in which the printhead presses directly against the media. Heating the printhead elements causes a discoloration of the heat-sensitive coating on the media. By selectively heating the printhead elements as the media moves past, an image is printed onto the media. No ribbon is used with this printing method. Contrast this with thermal transfer. direct thermal media Media that is coated with a substance that reacts to the application of direct heat from the printhead to produce an image. dynamic RAM The memory devices used to store the label formats in electronic form while they are being printed. The amount of DRAM memory available in the printer determines the maximum size and number of label formats that can be printed. This is volatile memory that loses the stored information when power is turned off. fanfold media Media that comes folded in a rectangular stack. Contrast this with roll media. firmware This is the term used to specify the printer’s operating program. This program is downloaded to the printer from a host computer and stored in FLASH memory. Each time the printer power is turned on, this operating program starts. This program controls when to feed the media forward or backward and when to print a dot on the label stock. FLASH memory FLASH memory is non-volatile and maintains the stored information intact when power is off. This memory area is used to store the printer’s operating program. In addition, this memory can be used to store optional printer fonts, graphic formats, and complete label formats. Font A complete set of alphanumeric characters in one style of type. Examples include CG Times™, CG Triumvirate Bold Condensed™. inlay An RFID transponder. integrated circuit (IC) chip The part of an RFID transponder that contains the RF circuit, coders, decoders, and memory. ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can print from 1 ips to 12 ips. label An adhesive-backed piece of paper, plastic, or other material on which information is printed. label backing (liner) The material on which labels are affixed during manufacture and which is discarded or recycled by the end-users. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Glossary liquid crystal display (LCD) The LCD is a back-lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application. light emitting diode (LED) Indicators of specific printer status conditions. Each LED is either off, on, or blinking depending on the feature being monitored. lock-up This is the term generally used to describe a fault condition that, for no apparent reason, causes the printer to stop working. media Material onto which data is printed by the printer. Types of media include: tag stock, die-cut labels, RFID “smart” labels, continuous labels (with and without media liner), noncontinuous media, fanfold media, and roll media. media sensor This sensor is located behind the printhead to detect the presence of media and, for non-continuous media, the position of the web, hole, or notch used to indicate the start of each label. media supply hanger The stationary arm that supports the media roll. non-continuous media Media that contains an indication of where one label/printed format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock with black mark registration marks. non-volatile memory Electronic memory that retains data even when the power to the printer is turned off. notched media A type of tag stock containing a cutout area that can be sensed as a start-oflabel indicator by the printer. This is typically a heavier, cardboard-like material that is either cut or torn away from the next tag. (See non-continuous media.) print speed The speed at which printing occurs. For thermal transfer printers, this speed is expressed in terms of ips (inches per second). Zebra offers printers that can print from 1 ips to 12 ips. printhead wear The degradation of the surface of the printhead and/or the print elements over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the printhead, use the lowest print darkness setting (sometimes called burn temperature or head temperature) and the lowest printhead pressure necessary to produce good print quality. In the thermal transfer printing method, use ribbon that is as wide or wider than the media to protect the printhead from the rough media surface. registration Alignment of printing with respect to the top of a label or tag. Radio Frequency Identification (RFID) The technology that allows an item to be identified by a transponder that communicates with a reader via radio waves. ribbon A band of material consisting of a base film coated with wax or resin “ink.” The inked side of the material is pressed by the printhead against the media. The ribbon transfers ink onto the media when heated by the small elements within the printhead. Zebra ribbons have a coating on the back that protects the printhead from wear. 12/2/05 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 177 178 Glossary ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind unevenly. This condition should be corrected by performing adjustment procedures. roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this with fanfold media. “smart” label Media that comes with an RFID transponder embedded between the label and the liner. supplies A general term for media and ribbon. symbology The term generally used when referring to a bar code. tag 1) A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something. Tags are usually made of cardboard or other durable material. 2) An RFID transponder. tear-off A mode of operation in which the user tears the label or tag stock away from the remaining media by hand. thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media. H eating the printhead elements causes the ink or resin to transfer onto the media. By selectively heating the printhead elements as the media and ribbon move past, an image is printed onto the media. Contrast this with direct thermal. transponder An RFID component that is usually comprised of an antenna that is bonded to an integrated circuit (IC) chip. The transponder is usually located between the label and liner in “smart” labels (sometimes called a tag or an inlay). void 1) A space on which printing should have occurred, but did not due to an error condition such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol to be read incorrectly or not at all. 2) An RFID label is “voided” if an error occurs during writing or encoding. The label is ejected, and the word “VOID” is printed across it. 13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Index Numerics 110XiIIIPlus black mark specifications, 169 general specifications, 163 label specifications, 168 ribbon specifications, 166 140XiIIIPlus black mark specifications, 171 general specifications, 164 label specifications, 170 ribbon specifications, 167 170XiIIIPlus black mark specifications, 171 general specifications, 165 label specifications, 170 ribbon specifications, 167 220XiIIIPlus black mark specifications, 171 general specifications, 165 label specifications, 170 ribbon specifications, 167 90XiIIIPlus black mark specifications, 173 general specifications, 164 label specifications, 172 ribbon specifications, 167 96XiIIIPlus black mark specifications, 173 general specifications, 164 label specifications, 172 ribbon specifications, 167 adhesive test for ribbon coating, 27 adjustments LCD, 81 left position, 76 lower media sensor, 47 media sensors, 45 print darkness, 57 printhead toggle pressure, 48 tear-off position, 58 upper media sensor, 45 agency approvals, 160 applicator +24-28V isolated and non-isolated modes, 156 +5V isolated and non-isolated modes, 155 applicator interface connector, 151 interface pin configuration, 152 signals during applicator modes, 151 applicator interface, 22 applicator port setting, 79 authentication type, 84 auto-calibration, 43 12/2/05 backfeed setting, 76 backing removal, 99 bar codes list available codes, 65 types of codes, 159 baud setting, 71 before you begin setup, 14 bitmap scaling factor, 81 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 180 Index black mark media described, 24 when to clean sensor, 108 cable requirements, 23 calibration media and ribbon sensor, 70 methods, 43 RFID tag from control panel, 88 setting for head close, 75 setting for media power up, 75 troubleshooting problems, 128 Canadian DOC compliance, iv CANCEL button CANCEL self test, 136 checklist before you begin, 14 troubleshooting, 120 cleaning cutter, 116 exterior of printer, 109 media compartment, 109 printhead and platen roller, 109 recommended schedule, 108 sensors, 111 snap plate, 113 communication interfaces overview and location, 19 types of connections, 20, 143 communications diagnostics test overview, 142 selecting, 73 communications problems, 129 Compact Flash card initialization, 67 CompactFlash card installation, 104 components, 12 configuration changing parameters, 57 enter Setup mode, 52 exit Setup mode, 53 configuration label printing using CANCEL self test, 136 printing using List Setup command, 66 conformity declaration, iii connect to power source, 17 contacts, 3 13383L-002 Rev. A continuous media described, 25 setting media type, 59 control panel buttons, 10 enter Setup mode, 52 exit Setup mode, 53 illustration, 9 LCD error messages, 121 LCD parameters, 57 lights, 11 control prefix setting, 73 create ribbon leader, 37 customer service, 3 cutter mode cleaning, 116 Cutter Jam message, 123 selecting, 58 when to clean, 108 darkness setting, 57 data bits setting, 71 data cable requirements, 23 data ports, 143 data source communication interfaces, 143 connections, 19 site selection, 16 date setting, 81 DB-9 to DB-25 connection, 149 declaration of conformity, iii default gateway, 84 default password, 54 delimiter character setting, 74 diagnostics, 135 RFID test, 87 direct thermal mode media scratch test, 26 setting, 59 disable password protection, 54 display language changing from unreadable language, 133 selection, 82 display RFID tag data, 90 disposal of printer, 15 dpi format conversion, 81 XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Index electrical noise, 23 electrical specifications, 161 encryption settings, 85 enter Setup mode, 52 environmental specifications, 162 error messages, 121 ESSID setting, 84 exit Setup mode, 53 exterior cleaning, 109 idle display setting, 81 images list, 66 initialize Flash memory, 68 initialize memory card, 67 inspect for shipping damage, 15 interface DB-15 applicator interface, 22 interfaces IEEE 1284 bidirectional parallel, 21 print servers, 22 RS-232 serial, 20 USB 1.1, 22 international safety organization marks, 18 IP settings default gateway, 84 IP address, 84 protocol, 83 subnet mask, 84 isolated mode for applicator control signals +24-28V operation, 156 +5V operation, 155 factory defaults reload parameters, 53 restore network settings, 53 fanfold media, 25 fanfold media loading, 34 FCC compliance, iv FCC radiation exposure limits, iv features, 158 FEED button FEED and PAUSE self test, 142 FEED self test, 138 Flash memory, 68 font list, 65 fonts using CompactFlash card, 104 using PCMCIA memory card, 102 format convert setting, 81 format list, 66 format memory card, 67 format prefix setting, 74 fuse replacement, 117 jumper configurations for +24-28V operation, 156 jumper configurations for +5V operation, 155 gleaning, 83 hardware control signal descriptions, 146 HEAD COLD message, 123 head test setting, 77 HEAD TOO HOT message, 122 host handshake setting, 72 humidity requirements, 16 12/2/05 label backing removal, 99 label length maximum setting, 61 label specifications, 168 label top printer cannot detect, 134 setting, 76 label-available sensor location, 111 when to clean, 108 labels did not print, 129 language changing from unreadable language, 133 selection, 82 LCD error messages, 121 LCD messages adjust LCD settings, 81 language selection, 82 Setup mode, 57 liability, ii lights on control panel, 11 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 181 182 Index list settings all settings, 66 bar codes, 65 fonts, 65 formats, 66 images, 66 network, 66 setup, 66 load factory defaults, 53 load the printer load fanfold media, 34 load roll media, 31 ribbon, 36 long calibration, 43 lower media sensor adjustment, 47 network configuration label printing, 56 printing using List Network command, 66 network ID setting, 72 non-continuous media described, 24 setting media type, 59 non-isolated mode for applicator control signals +28V operation, 156 +5V operation, 155 MAC address, 84 mark LED setting, 80 Mark Med S. setting, 80 maximum label length setting, 61 media continuous roll media, 25 fanfold, 25 load fanfold media, 34 load roll media, 31 media LED setting, 80 non-continuous roll media, 24 ordering, 3 RFID “smart” labels, 25 setting media type, 59 specifications, 168 specifications by model, 168 types of media, 24 media and ribbon sensor calibration procedure, 70 media compartment cleaning, 109 media path cleaning, 108 media power up setting, 75 Media S. setting, 80 media scratch test, 26 media sensor adjustments, 45 location, 112 print sensor profile, 69 sensor sensitivity calibration, 44 memory card installation CompactFlash card, 104 PCMCIA memory card, 102 modem connection, 149 13383L-002 Rev. A operating conditions, 16 optional print servers, 22 ordering ribbon and media, 3 OUT OF MEMORY message, 123 PAPER OUT message, 122 parallel port cabling requirements, 144 overview, 21 pin configuration, 144 setting parallel communications, 71 settings, 144 parity setting, 72 passwords default, 54 disable, 54 entering, 54 PAUSE button FEED and PAUSE self test, 142 PAUSE self test, 137 PCMCIA card installing card, 102 PCMCIA card initialization, 67 peel-off bar cleaning, 108 Peel-Off mode loading media, 94 selecting, 58 physical specifications, 161 pin configuration applicator interface, 152 parallel port, 144 serial port, 147 platen roller cleaning, 109 when to clean, 108 ports, 143 XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Index power connect to power source, 17 power cord specifications, 17 site selection, 16 Power-On Self Test (POST), 135 print configuration label CANCEL self test, 136 List Setup command, 66 print darkness setting, 57 print modes features, 158 Peel-Off Mode, 94 Rewind Mode, 96 selecting, 58, 93 print network configuration label, 56, 66 print quality effect of printhead toggle pressure, 48 print quality troubleshooting, 124 print server options, 22 print server settings, 83 default gateway, 84 IP address, 84 IP protocol, 83 subnet mask, 84 print width setting, 60 printer components, 12 printer diagnostics, 135 printer operation, 29 printer settings applicator port, 79 backfeed, 76 baud, 71 control prefix, 73 data bits, 71 date, 81 delimiter character, 74 format convert, 81 format prefix, 74 head resistor, 78 head test count, 77 host handshake, 72 idle display, 81 IP settings, 83 label top, 76 language, 82 LCD, 81 left position, 76 maximum label length, 61 media type, 59 network configuration label as baseline, 56 network ID, 72 12/2/05 printer settings (continued) parallel communications, 71 parity, 72 print darkness, 57 print method, 59 print server settings, 83 print width, 60 protocol, 72 resynch mode, 80 RFID settings, 87 RFID tag type, 89 saving, 53 serial communications, 71 setting through control panel, 52 start print signal, 79 time, 81 verifier port, 78 ZPL mode, 74 printhead cleaning, 109 head close setting, 75 head resistor value setting, 78 head test count setting, 77 pressure adjustment, 48 when to clean, 108 product markings, 160 protocol setting, 72 R110Xi black mark specifications, 169 general specifications, 163 label specifications, 168 ribbon specifications, 166 R170Xi black mark specifications, 171 general specifications, 165 label specifications, 170 ribbon specifications, 167 radiation exposure limits, iv read power change through control panel, 88 recycling the printer, 15 registration problems, 128 relative humidity requirements, 16 remove backing from rewind spindle, 99 remove used ribbon, 42 replace fuse, 117 report shipping damage, 15 reset network option, 86 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 183 184 Index restore factory default settings, 53 network settings, 53 resynch mode setting, 80 Rewind mode loading media, 96 selecting, 58 rewind plate installation, 96 rewind spindle, 99 RFID calibrate RFID tag from control panel, 88 change read power through control panel, 88 change write power through control panel, 89 display tag data, 90 error status, 89 LCD displays, 87 RFID tag type, 89 RFID test, 87 “smart” labels, 25 RFID-ready printers cleaning the snap plate, 115 RFID-ready option, 92 ribbon adhesive test, 27 create ribbon leader, 37 determining coated side, 26 load, 36 ordering, 3 removal, 42 ribbon LED setting, 80 scratch test, 27 specifications, 166 when to use, 26 RIBBON IN message, 122 RIBBON OUT message, 121 Ribbon S. setting, 80 ribbon sensor calibration procedure, 70 cleaning, 111 location, 111 sensitivity calibration, 44 when to clean, 108 roll media described, 24 loading, 31 routine maintenance, 107 RS-232 serial interface, 20 connections, 148 RTC (Real-time clock) setting date, 81 idle display, 81 time, 81 13383L-002 Rev. A sales, 3 schedule for cleaning, 108 scratch test media type, 26 ribbon coated side, 27 selecting a print mode, 93 self tests, 135 CANCEL, 136 communications diagnostics, 142 FEED, 138 FEED and PAUSE, 142 PAUSE, 137 Power-On Self Test (POST), 135 sensor profile calibration types, 44 print, 69 sensors cleaning, 111 label-available sensor location, 111 lower media sensor adjustment, 47 ribbon sensor location, 111 sensor profile, 69 transmissive (media) sensor adjustment, 45 transmissive (media) sensor location, 112 upper media sensor adjustment, 45 serial port pin configuration, 147 setting serial communications, 71 settings, 146 setup checklist, 14 unpack the printer, 15 Setup mode enter Setup mode, 52 exit Setup mode, 53 LCD messages, 57 passwords, 54 shipping report damage, 15 reshipping the printer, 15 short calibration, 43 “smart” labels, 25 snap plate cleaning, 113 cleaning in RFID-ready printer, 115 cleaning in standard printer, 113 when to clean, 108 spacing requirements, 16 XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05 Index specifications agency approvals and markings, 160 by model number, 163 electrical, 161 environmental, 162 physical, 161 power cord, 17 ribbon, 166 specify RFID tag type, 89 standard data ports, 143 standard features, 158 start print signal setting, 79 storing the printer, 15 subnet mask, 84 surface for the printer, 16 types of media continuous roll media, 25 fanfold media, 25 non-continuous roll media, 24 RFID “smart” labels, 25 unpack the printer, 15 upper media sensor adjustment, 45 USB 1.1 port overview, 22 USB 2.0 port settings, 150 verifier port setting, 78 tag stock described, 24 Tear-Off mode loading media, 31 selecting, 58 tear-off bar cleaning, 108 tear-off position adjustment, 58 technical support, 3 temperature requirements, 16 thermal transfer mode load ribbon, 36 media scratch test, 26 setting, 59 time setting, 81 timing diagrams for applicator signals, 151 toggle pressure adjustment, 48 top of label printer cannot detect, 134 setting, 76 transmissive (media) sensor adjustment, 45 location, 112 when to clean, 108 transponders calibrate from control panel, 88 troubleshooting checklist, 120 communications problems, 129 diagnostic tests, 135 LCD error messages, 121 print quality problems, 124 12/2/05 web media, 24 Web S. setting, 80 wireless PCMCIA card installation, 102 Wireless Print Server settings authentication type, 84 default gateway, 84 encryption, 85 ESSID, 84 IP address, 84 IP protocol, 83 MAC address, 84 reset network, 86 subnet mask, 84 write power change through control panel, 89 XML-enabled printing, 92 Zebra Programming Language (ZPL II) features, 158 ZPL mode setting, 74 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-002 Rev. A 185 Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A. Telephone: +1 847.793.2600 Facsimile: +1 847.913.8766 Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Telephone: +44 (0) 1494 472872 Facsimile: +44 (0) 1494 450103 Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204 Telephone: +65 6858 0722 Facsimile: +65 6885 0838 Part Number: 13383L-002 Rev. A © 2005 ZIH Corp.
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