Zebra Technologies RFID-R110XI-02 RFID High Performance Printer User Manual R110 R170 XiIIIPlus

Zebra Technologies Corporation RFID High Performance Printer R110 R170 XiIIIPlus

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Manual 1

Zebra® RXiIIIPlus™

High-Performance Printer

User Guide

The copyrights in this manual and the label printer described therein are owned

by Zebra Technologies. Unauthorized reproduction of this manual or the

software in the label printer may result in imprisonment of up to one year and

fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to

civil liability.

IBM® is a registered trademark of IBM Corporation.

Adobe® and Acrobat® are registered trademarks of Adobe Systems

Incorporated.

Zebra®, Stripe®, ZPL®, ZebraNet®, ZebraLink®, and ZPL II® are registered

trademarks of Zebra Technologies.

All other brand names, product names, or trademarks belong to their respective

holders.

Customer Order # 23063L-001

Manufacturer Part # 23063L-001 Rev. 1

I have determined that the Zebra printers identified as the

manufactured by:

Have been shown to comply with the applicable technical standards of the FCC

If no unauthorized changed is made in the equipment,

and if the equipment is properly maintained and operated.

Xi Plus

Xi Plus, Xi Plus, Xi Plus,

Xi Plus, Xi Plus, Xi Plus

III Series

90 III 96 III 110 III

140 III 170 III 220 III

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

For Home, Office, Commercial, and industrial use

Zebra Technologies

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or

write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide i

Contents

Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Printer Software and Firmware License Agreement. . . . . . . . . . . . . . . . . . . . . . . xi

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xx

1 • Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Contents

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Selecting Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Non-Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Continuous Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

RFID “Smart” Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ribbon Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Load the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Print a Printer Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Adjust and Calibrate Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Media and Ribbon Sensor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Transmissive (Media) Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4 • Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

ZebraNet®Wired Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

5 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Contents

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide iii

Sample of RFID Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

6 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

RS-422/RS-485 Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

7 • Memory Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

8 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Replace Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

9 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Additional Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

A • Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Zebra Programming Language (ZPL II®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Agency Approvals for All Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Compliance for All Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

iv RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Contents

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . .117

Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide v

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties

operating and maintaining the equipment described herein. Such proprietary information may not

be used, reproduced, or disclosed to any other parties for any other purpose without the expressed

written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and

designs are subject to change without notice.

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for Class B Digital Devices,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a residential environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the product manuals, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, the user is encouraged

to do one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

vi RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Proprietary Statement

The user is cautioned that any changes or modifications not expressly approved by Zebra

Technologies could void the user’s authority to operate the equipment. To ensure compliance,

this printer must be used with Shielded Communication Cables.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct

any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or

delivery of the accompanying product (including hardware and software) be liable for any

damages whatsoever (including, without limitation, consequential damages including loss of

business profits, business interruption, or loss of business information) arising out of the use

of, the results of use of, or inability to use such product, even if Zebra Technologies has been

advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or

limitation of incidental or consequential damages, so the above limitation or exclusion may

not apply to you.

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide vii

Warranty Information

Effective December 30, 2002

All new Zebra products are warranted by the manufacturer to be free from defect in material and

workmanship.

Printers and Related Hardware Products

Proof of purchase or shipment date is required to validate the warranty period. The warranty

becomes void if the equipment is modified, improperly installed or used, damaged by accident or

neglect, or if any parts are improperly installed or replaced by the user.

Products returned must be packaged in the original or comparable packing and shipping container.

In the event equipment is not so packaged, or if shipping damage is evident, it will not be accepted

for service under warranty. Surface transportation charges for return to customers in the continental

United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport;

customer pays customs, duties, taxes, and freight from airport to destination. If Zebra determines

that the product returned for warranty service or replacement is not defective as herein defined, the

customer will pay all handling and transportation costs.

Printers

All printers (excluding printheads) are warranted against defect in material or workmanship for

twelve (12) months from the purchase date.

Printheads

Since printhead wear is part of normal operation, the original printhead is covered by a limited

warranty as indicated below. Warranty period begins on purchase date.

viii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Warranty Information

To qualify for this warranty, the printhead must be returned to the factory or to an authorized

service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or

ribbons) for warranty qualification.

However, if it is determined that the use of inappropriate or inferior supplies has caused any

defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s

labor and material charges required to repair the defect. The warranty becomes void if the

printhead is physically worn or damaged; also if it is determined that failure to follow the

preventive maintenance schedule listed in the User Guide has caused defect in the thermal

printhead for which a warranty claim is made.

Related Hardware Items

Products are warranted to be free of defects in material and workmanship from the date of

purchase according to this chart:

Defective product must be returned to Zebra for evaluation. In the event of notification of

defect within the warranty period, Zebra will replace the defective item provided there had not

been damage resulting from user abuse, modification, improper installation or use, or damage

in shipping or by accident or neglect.

Printhead Warranty Period

Bar code label and receipt printer

printheads

6 months

Plastic card printer printheads 12 months

Product Warranty Period

Accessories 1 month

Batteries 3 months

Cables 1 month

Chargers/Power Supplies 1 year

Hardware Keys 1 year

Keyboard Display Units 6 months

Parts 3 months

Pocket Eye®1 year

Software 1 month

ZebraNet® Print Servers 3 years

Warranty Information

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide ix

Supplies Products

Supplies are warranted to be free from defect in material and workmanship for a period of

six (6) months for media and twelve (12) months for ribbon from the date of shipment by

Zebra. This is provided the user has complied with storage guidelines, handling, and usage of

the supplies in Zebra printers.

Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or

possible replacement of products found to be defective in material or workmanship during the

warranty period. Zebra may in its discretion issue a credit for any such defective products in

such amount as it deems reasonable.

Repair Services

Zebra repairs are warranted against defects in material and workmanship for 90 days from the

date of repair by Zebra. This excludes printheads, which are warranted separately. This

warranty does not cover normal wear and tear. This warranty becomes void if the item is

modified, improperly installed or used, or damaged by accident, neglect, or abuse.

Warranty Exclusions & Conditions Statement

The warranties given above are the only warranties given to you. No other warranties, express

or implied, are given. Zebra does not make any implied warranty of merchantability or fitness

for a particular purpose in connection with its sale of products or services. While Zebra’s

desire is to be responsive to your specific needs and questions, Zebra does not assume

responsibility for any specific application to which any Products are applied, including, but not

limited to, compatibility with other equipment. All statements, technical information, or

recommendations relating to Zebra Products are based on tests believed to be reliable, but do

not constitute a guaranty or warranty.

Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product

claimed defective. Zebra does not assume responsibility for delays in replacement or repair of

products. Zebra shall not under any circumstances whatsoever be liable to you or any other

party for loss or profits, lost data, diminution of goodwill, or any other special or consequential

damages whatsoever with respect to any warranty claim made by you. Specifically for

software, Zebra is not liable for any incidental or consequential damages caused by abuse or

misapplication of the software or by its use in violation of the U.S. copyright law or

international treaty. No salesperson, representative, or agent of Zebra is authorized to make

any guaranty, warranty, or representation that contradicts the foregoing. Any waiver,

alteration, addition, or modification to the foregoing warranties must be in writing and signed

by an executive officer of Zebra to be valid.

Zebra Technologies

333 Corporate Woods Parkway

Vernon Hills, IL 60061-3109 U.S.A.

Phone +1 847.634.6700 or +1 800.423.0442

Fax + 1 847.913.8766 www.zebra.com

xRXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Warranty Information

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or

write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xi

Printer Software

and Firmware

License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF

THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE

AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR

OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH

THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE

PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL

REFUND.

Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable license to use

the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation

according to the following terms:

1. The printer enclosed with or otherwise associated with this Agreement has or includes certain

SOFTWARE and FIRMWARE therein which is protected by copyright laws and international

and FIRMWARE is licensed, not sold. Such SOFTWARE and/or FIRMWARE may include,

but is not limited to, SOFTWARE and/or FIRMWARE that is licensed under one or more of

the following trademarks: ZPL (Zebra Programming Language), Zebralink, Web View, Web

Alert, ZBI (Zebra Basic Interpreter), BAR-ONE, ZTools, Utilities, ZebraNet View for IP,

ZebraNet Alert, PC Management Program, ZebraNet View for Networks and ZebraNet

Connect.

2. GRANT OF LICENSE. This License grants you the following rights:

• SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise interact

with (RUN) the SOFTWARE and FIRMWARE in connection with operating the printer

which is enclosed with or otherwise associated with this PSFLA (PRINTER). The primary

user of the PRINTER may make a second copy for his or her exclusive use on a portable

computer/printer.

• Storage/Network Use. You may also store or install a copy of the SOFTWARE and

FIRMWARE on a storage device, such as a network server, used only to RUN the

SOFTWARE and FIRMWARE on your other PRINTERS over an internal network;

however, you must acquire and dedicate a license for each separate PRINTER on which

the SOFTWARE and FIRMWARE is RUN from the storage device. A license for the

SOFTWARE and FIRMWARE may not be shared or used concurrently on different

PRINTERS.

xii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Software and Firmware License Agreement

• Reservation of Rights. All rights not expressly granted are reserved by ZEBRA.

• Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service

accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and

may be governed by separate terms of use, conditions or notices.

3. RESTRICTIONS.

• You must maintain all copyright notices on all copies of the SOFTWARE and

FIRMWARE.

• Limitations on modification. You may not modify, adapt, translate, or create

derivative works based on this SOFTWARE OR FIRMWARE or the accompanying

documentation.

• Limitations of Reverse Engineering, Decompilation and Disassembly. You may not

reverse engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE,

except and only to the extent that such activity is permitted by applicable law

notwithstanding this limitation.

• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.

• Support Services. ZEBRA may provide you with support services related to the

SOFTWARE and/or FIRMWARE (SUPPORT SERVICES), in its discretion. Use of

SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs

described in the user guide, in online documentation, and/or other ZEBRA provided

materials. Any supplemental SOFTWARE or FIRMWARE code provided to you as a

part of SUPPORT SERVICES shall be considered part of the SOFTWARE and/or

FIRMWARE and is subject to the terms of this PSFLA. With respect to technical

information you provide to ZEBRA as part of the SUPPORT SERVICES, ZEBRA

may use such information for its business purposes, including for product support and

development. ZEBRA will not utilize such technical information in a form that

personally identifies you except to the extent necessary to provide you with support.

• Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE.

ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or

FIRMWARE at any time by offering you a replacement or modified version of the

SOFTWARE and/or FIRMWARE or such upgrade and to charge for such

replacement, modification or upgrade. Any such replacement or modified

SOFTWARE and/or FIRMWARE code or upgrade to the SOFTWARE and/or

FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE

and/or FIRMWARE and subject to the terms of this PSFLA (unless this PSFLA is

superseded by a further PSFLA accompanying such replacement or modified version

of or upgrade to the SOFTWARE and/or FIRMWARE). In the event that ZEBRA

offers a replacement or modified version of or any upgrade to the SOFTWARE and/or

FIRMWARE, (a) your continued use of the SOFTWARE and/or FIRMWARE is

conditioned on your acceptance of such replacement or modified version of or

upgrade to the SOFTWARE and/or FIRMWARE and any accompanying superseding

PSFLA and (b) in the case of the replacement or modified SOFTWARE and/or

FIRMWARE, your use of all prior versions of the SOFTWARE and/or FIRMWARE

is terminated.

Printer Software and Firmware License Agreement

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xiii

4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this

PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may

terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or

FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE

and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or

FIRMWARE or such replacement, modified or upgraded version on your acceptance of

such superseding PSFLA. In addition, ZEBRA may terminate this PSFLA by notifying

you that your continued use of the SOFTWARE and/or FIRMWARE is prohibited. In the

event that ZEBRA terminates this PSFLA, you must immediately stop using the

SOFTWARE and/or FIRMWARE and destroy all copies of the SOFTWARE and/or

FIRMWARE and all of its component parts.

5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the

accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE,

are owned by ZEBRA or its suppliers. All title and intellectual property rights in and to

the content which may be accessed through use of the SOFTWARE and/or FIRMWARE is

the property of the respective content owner and may be protected by applicable copyright

or other intellectual property laws and treaties. This PSFLA grants you no rights to use

such content. If this SOFTWARE and/or FIRMWARE contains documentation which is

provided only in electronic form, you may print one copy of such electronic

documentation. You may not copy the printed materials accompanying the SOFTWARE

and/or FIRMWARE.

6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE

provided to the U.S. Government pursuant to solicitations issued on or after December 1,

1995 is provided with the commercial rights and restrictions described elsewhere herein.

All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to

solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS

as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013

(OCT 1988), as applicable.

7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the

SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the

direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively

referred to as the RESTRICTED COMPONENTS), to any country, person or entity

subject to U.S. export restrictions. You specifically agree not to export or re-export any of

the RESTRICTED COMPONENTS (i) to any country to which the U.S. has embargoed

or restricted the export of goods or services, which currently include, but are not

necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any

national of any such country, wherever located, who intends to transmit or transport the

RESTRICTED COMPONENTS back to such country; (ii) to any person or entity who

you know or have reason to know will utilize the RESTRICTED COMPONENTS in the

design, development or production of nuclear, chemical or biological weapons; or (iii) to

any person or entity who has been prohibited from participating in U.S. export

transactions by any federal agency of the U.S. government. You warrant and represent that

neither the U.S. Commerce Department, Bureau of Export Administration nor any other

U.S. federal agency has suspended, revoked or denied your export privileges.

xiv RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Software and Firmware License Agreement

8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE

SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND

HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER

EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY

(IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF

FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK

OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO

WARRANTY OR CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF

NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR

PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU. ZEBRA

DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR

FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE.

9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY

APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE

LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT,

SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING,

WITHOUT LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR

PROPERTY, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION,

LOSS OF BUSINESS INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO

MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE,

FOR NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS

WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF

OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON

CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF

ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE

EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. LIMITATIONS AND RELEASE OF LIABILITY.

• To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA

includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does not

provide any warranty associated with the emulation libraries.

• The emulation library does not work 100% correctly or cover 100% of the

functionality of the printer language being emulated. Modifications may be required

for each target application. If such modification is necessary, prior to making any such

modification, you are required to contact ZEBRA to obtain express written consent to

make such modification.

• If the emulation library is sold separately by an authorized party other than ZEBRA

(RESELLER—A party other than ZEBRA which is authorized by ZEBRA to

distribute the SOFTWARE and/or FIRMWARE with its application so long as the

SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is sold bundled

with a printer to an end-user by a RESELLER, and if claims are made by the

RESELLER that the emulation library performs as a 100% emulation solution,

ZEBRA is not responsible if the emulation library does not work as advertised by the

RESELLER. Furthermore, ZEBRA is not liable for any damages directly or indirectly

relating to such emulation library which is sold separately by the RESELLER or

which is sold bundled with a printer to an end-user by the RESELLER.

Printer Software and Firmware License Agreement

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xv

• The SOFTWARE and FIRMWARE was provided to you at no additional charge and

ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for

the SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY

RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY

ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE

SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the

SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the

PRINTER enclosed with or otherwise associated with this PSFLA.

11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United

States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If

you acquired this SOFTWARE and/or FIRMWARE outside of the United States of

America, then local law may apply. If any provision of this PSFLA is held invalid, the

remainder of this PSFLA shall continue in full force and effect.

12. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any

reason, please contact the ZEBRA subsidiary serving your country, or write:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, IL 60061

xvi RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Software and Firmware License Agreement

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or

write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xvii

Preface

This section provides you with contact information, document structure and organization, and

additional reference documents.

xviii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Preface

Contacts

You can contact Zebra Technologies at any of the following:

Visit us at: http://www.zebra.com

Our Mailing Addresses:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061.3109 U.S.A

Telephone: +1 847.634.6700

Fax: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House

The Valley Centre, Gordon Road

High Wycombe

Buckinghamshire HP13 6EQ, UK

Telephone: +44 (0)1494 472872

Fax: +44 (0)1494 450103

Support

You can contact Zebra support at:

Web Address: www.zebra.com/SS/service_support.htm

US Phone Number +1 847.913.2259

UK/International Phone Number +44 (0) 1494 768289

Note • The web address is case-sensitive.

Preface

Document Conventions

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xix

Document Conventions

The following conventions are used throughout this document to convey certain information:

Alternate Color (online only) Cross-references contain hot links to other sections in this

guide. If you are viewing this guide online in .pdf format, you can click the cross-reference

(blue text) to jump directly to its location.

Command Line Examples All command line examples appear in Courier New font.

For example, you would type the following to get to the Post-Install scripts in the bin

directory:

Ztools

Files and Directories All file names and directories appear in Courier New font. For

example, the Zebra<version number>.tar file and the /root directory.

Cautions, Important, Note, and Example

Electrostatic Discharge Caution • Warns you of the potential for electrostatic discharge.

Electric Shock Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

Tools • Tells you what tools you need to complete a given task.

xx RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Preface

Related Documents

The following documents might be helpful references:

•ZPL II® Programming Guide Volume I (part number 45541L) and Vo lu me I I (part

number 45542L).

•ZebraNet® Wireless Print Server User Guide (part number 13422L)

•ZebraNet 10/100 Print Server User and Reference Guide (part number 47619L-001)

•ZebraNet PrintServer II™ Installation and User Guide (part number 45537L)

•Maintenance Manual (part number 48152L)

1SETUP/EXIT button

2CALIBRATE button

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 1

Introduction

This chapter provides a high-level overview of the printer and its components.

Contents

Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Introduction

Exterior View

The following illustrations show the exterior of the printer.

Figure 2 • Printer Exterior—Front View

Figure 3 • Printer Exterior—Rear View

1Front panel

2Media door

1Electronics cover

2Power switch

3AC power cord connection

Introduction

Front Panel

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 3

Front Panel

Figure 4 shows the buttons and lights on the front panel. For a description of the front panel

buttons, see Table 1 on page 4, and for a description of the front panel lights, see Table 2

on page 5.

Figure 4 • Front Panel Buttons and Lights

4RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Introduction

Front Panel

Front Panel Buttons

This table describes the function of the buttons shown in Figure 4.

Table 1 • Front Panel Buttons

Button Details

LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or

no, indicate on or off, scroll through several choices, input the password, or set up the

printer for a firmware download.

RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or

no, indicate on or off, scroll through several choices, input the password, or set up the

printer for a firmware download.

SETUP/EXIT Enters and exits the setup mode.

PREVIOUS While in setup mode, scrolls to the previous parameter. Press and hold this button to scroll

back quickly through parameter sets.

NEXT/SAVE While in setup mode, scrolls to the next parameter. Press and hold this button to scroll

forward quickly through parameter sets. When exiting setup mode, this button scrolls

through the save options.

PAUSE Starts and stops the printing process and allows other buttons to be used. If an error

messages is on the LCD, pressing this button after the problem is resolved clears the error

and allows printing to resume.

FEED Forces the printer to feed a blank label each time the button is pressed.

• If the printer is not printing, one blank label immediately feeds.

• If the printer is printing, one blank label feeds after the current batch of labels is

complete.

CANCEL In the pause mode, this button cancels print jobs.

• If there are multiple print jobs in the print queue, press CANCEL once for each print

job to be deleted.

• To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off.

CALIBRATE This button can be used to calibrate the printer for the following:

• Media length

• Media type (continuous or non-continuous)

• Print mode (direct thermal or thermal transfer)

• Sensor values

For more information on calibration, see Calibrate the Printer on page 33.

Introduction

Front Panel

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 5

Front Panel Lights

This table details the lights shown in Figure 4 on page 3.

Table 2 • Front Panel Lights

Light Details

POWER Indicates printer power status.

•Off — printer is off.

•On — printer is on.

TAKE LABEL • Off — Normal operation.

•Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the

label is removed.

ERROR Indicates printer operation.

•Off — Normal operation.

•Flashing — printer pauses until the error condition is resolved and the PAUSE button

is pressed.

CHECK RIBBON • Off — Normal operation; ribbon (if used) is properly loaded.

•On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD

shows an error message, and the PAUSE light is on.

PAPER OUT Indicates that labels need to be reloaded.

PAUSE • Off — normal operation.

•On — all printing operations have stopped. Either PAUSE was pressed, a pause

command was included in the label format, the on-line verifier detected an error, or a

printer error was detected.

DATA • Off — Normal operation. No data being received or processed.

•On/Blinking — Data processing or printing is taking place. Data is being received.

6RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Introduction

Printer Components

Figure 5 shows a side view of the printer’s internal components.

Figure 5 • Internal Components

Note • Depending on the printer options that you selected, your printer could look slightly

different. For more about printer options, go to www.zebra.com.

1Printhead lever

2Ribbon take-up spindle

3Ribbon supply spindle

4Ribbon dancer assembly (only on select models)

5Media guide

6Media dancer roller assembly

7Media supply guide

8Media supply hanger

9Lower roller

10 Snap plate

11 Platen roller

12 Tear-off bar

123

11 10

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 7

Printer Setup

This chapter provides the tasks that you must complete and the issues that you must consider

before you load and configure your printer.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Store or Reship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Non-Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

RFID “Smart” Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ribbon Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

8RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you begin setting up your printer. When

you are ready, continue with Printer Operation on page 21.

Unpack and Inspect Have you unpacked the printer and inspected it for damage? If

you have not, see Unpack and Inspect the Printer on page 9.

Select a Site Have you selected an appropriate location for the printer? If you have not,

see Select a Site for the Printer on page 10.

Attach Power Cord Do you have the correct power cord for your printer? If you are

unsure, see Power Cord Specifications on page 11. To attach the power cord and connect the

printer to a power source, see Connect the Printer to a Power Source on page 11.

Connect to a Data Source Have you determined how the printer will be connected to

a data source (usually a computer)? For more information, see Select a Communication

Interface on page 12.

Select Media Do you have the correct media for your application? If you are unsure,

see Types of Media on page 14.

Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

needed? If you are unsure, see Ribbon on page 17.

Printer Setup

Unpack and Inspect the Printer

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 9

Unpack and Inspect the Printer

When you unpack the printer, save all packing materials. When the printer is out of the box,

raise the printer’s media door, and remove the power cord.

Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces

for damage. Raise the media door, and inspect the media compartment for damage to

components.

Report Shipping Damage

If you discover shipping damage upon inspection:

• Immediately notify the shipping company of the damage, and file a damage report with

them. Zebra is not responsible for any damage incurred during shipment of the equipment

and does not repair this damage under warranty.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller.

Store or Reship the Printer

If you are not placing the printer into immediate operation, repackage it using the original

packing materials. You may store the printer under the following conditions:

• Temperature: –40° to 140°F (–40° to 60°C)

• Relative humidity: 5% to 85% non-condensing

If you must ship the printer, remove any ribbon and media from the supply spools to avoid

damaging the printer. Carefully pack the printer into the original container or a suitable

alternate container to avoid damage during transit.

10 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Setup

Select a Site for the Printer

Consider the following when selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and

other equipment (such as a computer), if necessary. The choices include a table, countertop,

desk, or cart.

Provide Proper Operating Conditions

Because the printer was designed and is fabricated as an industrial-type unit, it functions

satisfactorily in a location that conforms to specified environmental and electrical conditions,

including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 117.

Table 3 shows the temperature and relative humidity requirements for the printer when it is

operating.

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To

allow for proper ventilation and cooling, leave open space on all sides of the printer.

Provide a Data Source

If the printer will be located away from the data source, the selected site must provide the

appropriate connections to that data source. For more information on the types of

communication interfaces, see Select a Communication Interface on page 12.

Table 3 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing

Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Caution • Do not place any padding or cushioning material behind or under the printer

because this restricts air flow and could cause the printer to overheat.

Printer Setup

Connect the Printer to a Power Source

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 11

Connect the Printer to a Power Source

To connect the printer to a power source, complete these steps:

1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.

2. Plug the power cord into the mating connector on the rear of the printer.

3. Plug the other end of the power cord into the power source.

Power Cord Specifications

Depending on how your printer was ordered, a power cord may or may not be included. If one

is not included or if the one included is not suitable for your requirements, refer to the

following guidelines:

• The overall cord length must be less than 9.8 ft (3.0 m).

• The cord must be rated for at least 5 A, 250 V.

• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic

interference. The third wire in the power cord grounds the connection (Figure 6).

Figure 6 • Power Cord Specifications

• The AC power plug and the IEC 320 connector must bear the certification mark of at least

one of the known international safety organizations shown in Figure 7.

Figure 7 • International Safety Organization Marks

Caution • For personnel and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use

an IEC 320 female connector and the appropriate region-specific three-conductor

grounded plug configuration.

1AC power plug for your country

23-conductor HAR cable

3IEC 320 connector

4Neutral, earth, live in contact view

1 2 3 4

12 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Setup

Select a Communication Interface

The way that you connect your printer to a data source depends on the communication options

installed in the printer.

Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a

bidirectional parallel port, and a USB 2.0 port.

Figure 8 shows the location of the communication interfaces on the back of the printer. For

more information about these interfaces, see Data Ports on page 73.

Figure 8 • Communication Interfaces

Optional Print Servers:

• ZebraNet Wireless Print Server. For more information on this option, see the ZebraNet

Wireless Print Server User Guide (Zebra part number 13422L-001).

• ZebraNet 10/100 Print Server (10/100 PS). For more information on 10/100 PS, see the

ZebraNet 10/100 Print Server User and Reference Guide (Zebra part number

47619L-001).

• ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User

and Reference Guide (Zebra part number 45537L).

Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable

and a USB 2.0 cable are also available.

1Parallel port

2USB 2.0 port

3Serial port

Printer Setup

Select a Communication Interface

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 13

Data Cable Requirements

Data cables must be fully shielded and fitted with metal or metallized connector shells.

Shielded cables and connectors are required to prevent radiation and reception of electrical

noise.

To minimize electrical noise pickup in the cable:

• Keep data cables as short as possible.

• Do not bundle the data cables tightly with the power cords.

• Do not tie the data cables to power wire conduits.

Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment

using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation

above the Class B limits.

Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in

the TIA/EIA-485 Specification.

14 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Setup

Types of Media

Your printer is capable of using various forms of media. These include roll and fanfold media

(Figure 9) that may be labels or card stock and that may have optional perforations or

registration holes. The media also may have a radio frequency identification (RFID) chip and

antenna inlay embedded in it (sometimes called “smart” labels). The following sections

contain descriptions of the various types of media approved for use in your printer.

Figure 9 • Roll and Fanfold Media

Selecting Media

We strongly recommend the use of Zebra-brand supplies for continuous high-quality printing.

A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically

engineered to enhance the printing capabilities of the printer and to ensure against premature

printhead wear.

Roll Media

(non-continuous shown)

Fanfold Media

Important • Certain printing conditions may require that you adjust printing parameters, such

as print speed, darkness, or print mode. These conditions include (but are not limited to):

• printing at high speeds

• cutting or peeling the media

• the use of extremely thin, small, synthetic, or coated labels

Because print quality is affected by these and other factors, it is important that you run tests

to determine the best combination of printer settings and media for your application. A poor

match may limit print quality or print rate, or the printer may not function properly in the

desired print mode.

Printer Setup

Types of Media

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 15

Non-Continuous Media

Non-continuous web media refers to individual labels that are separated by a gap, notch, or

hole (Figure 10). When you look at the media, you can tell where one label ends and the next

one begins.

Figure 10 • Non-Continuous Web Media

Continuous Media

Continuous media (Figure 11) is one uninterrupted roll of material without gaps, holes,

notches, or black marks. This allows the image to be printed anywhere on the label. The

individual labels can be cut apart or stored in a roll for later use.

Figure 11 • Continuous Media

1Hole

2Label Gap

3Notch

Important • When using media that has holes or notches, position the sensor directly over a

hole or notch.

213

16 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Setup

Types of Media

RFID “Smart” Labels

“Smart” labels are usually made from two components: media and an embedded RFID

transponder (Figure 12). For more information about reading and encoding RFID tags, see

RFID Guidelines on page 61.

• The media (usually a label with a UHF transponder embedded between the label and liner)

is usually comprised of synthetic- or paper-based material that can be printed upon using

direct thermal or thermal transfer printing techniques. The media is typically made from

the same materials and adhesives that a non-RFID barcode printer would use.

• The UHF transponder, which is sometimes called the RFID tag, is usually comprised of an

antenna that is bonded to an integrated circuit (IC) chip. If you hold a “smart” label up to

the light, you can see the transponder’s antenna embedded within the label, and you can

feel a bump in the label where the IC chip is located.

• The IC chip contains the RF circuit, coders, decoders, and memory. At a minimum,

“smart” labels have memory that can be read, while the vast majority also have memory

that can be encoded by the user as well. For more information about encoding “smart”

labels, see ZPL II Commands for RFID on page 63.

Figure 12 • RFID “Smart” Labels

1Liner

2Label

3Location of embedded transponder

4Outline of transponder antenna

(shape varies by manufacturer)

(label profile)

1234

Printer Setup

Ribbon

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 17

Ribbon

Ribbon is a thin film that is coated on one side with wax or wax resin, which is transferred to

the media during the thermal transfer process. The media determines whether you need to use

ribbon and how wide the ribbon must be.

When to Use Ribbon

Thermal transfer media requires ribbon for printing while direct thermal media does not.

To determine if ribbon must be used with a particular media, perform a media scratch test.

To perform a label scratch test, complete these steps:

1. Scratch the print surface of the media with your fingernail.

2. Did a black mark appear on the media?

Ribbon Width

When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is

narrower than the media, areas of the printhead are unprotected and subject to premature wear.

Coated Side of Ribbon

Ribbon can be wound with the coated side on the inside or outside (see Figure 13). If you are

unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon

scratch test to determine which side is coated.

Figure 13 • Ribbon Coated on Outside or Inside

If a black mark... Then...

Does not appear on the media The media is thermal transfer. A ribbon is

required with this type of media.

Appears on the media The media is direct thermal. No ribbon is required

for this type of media, though ribbon may be used

to help protect the printhead from abrasion with the

media.

Outside Inside

18 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Setup

Ribbon

Adhesive Test

If you have labels available, perform the adhesive test to determine which side of a ribbon is

coated. This method works well for ribbon that is already installed.

To perform an adhesive test, complete these steps:

1. Peel a label from its backing.

2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.

3. Peel the label off of the ribbon.

4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

Ribbon Scratch Test

If you do not have labels available, perform the ribbon scratch test. This method works best if

the ribbon is not installed.

To perform a ribbon scratch test, complete these steps:

1. Unroll a short length of ribbon.

2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the

ribbon in contact with the paper.

3. Scratch the inner surface of the unrolled ribbon with your fingernail.

4. Lift the ribbon from the paper.

If ink from the ribbon... Then...

Adhered to the label The ribbon is coated on the outer surface.

Did not adhere to

the label

The ribbon is likely coated on the inner surface.

a. Press a corner of the sticky side of the label to the inner

surface of the roll of ribbon.

b. Peel the label off of the ribbon.

c. Observe the results again. The ink from the ribbon

should have adhered to the label. If the ink did not stick

either time, repeat the adhesive test with a stickier

adhesive, or perform the ribbon scratch test.

Printer Setup

Ribbon

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 19

5. Observe the results. Did the ribbon leave a mark on the paper?

If the ribbon... Then...

Left a mark on the paper The ribbon is coated on the outer surface.

Did not leave a mark on

the paper

The ribbon is likely coated on the inner surface.

a. Flip the ribbon over on the paper so the inner side of the

ribbon comes in contact with the paper.

b. Scratch the outer surface of the unrolled ribbon with

your fingernail.

c. Lift the ribbon from the paper.

d. Observe the results again. The ribbon should have left a

mark on the paper. If not, repeat the test, starting with

the first side again. You may need to scratch the surface

of the ribbon harder.

20 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Setup

Ribbon

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or

write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 21

Printer Operation

If you have completed the tasks and resolved the issues in the checklist in Before You Begin

on page 8, follow the instruction in this chapter to load and calibrate your printer and to print

configuration labels.

Contents

Load the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Print a Printer Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Media and Ribbon Sensor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Adjust and Calibrate Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Transmissive (Media) Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

22 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Load the Printer

This section gives you a series of instructions to load labels and ribbon (if used). The

instructions that follow are for a standard printer in Tear-Off Mode.

Load Roll Media

Roll media feeds through the printer from the media hanger or media supply spindle.

Figure 14 identifies the components of the printer that you need to be familiar with to load roll

media.

Figure 14 • Interior Components for Media Loading

To load roll media, complete these steps:

1. Open the printhead.

2. Slide the media guide away from the printer frame. You might need to loosen the media

guide screw.

3. Put the roll of media on the media hanger or spindle. If using a media hanger, adjust the

media guide on the hanger so it just touches the media.

4. Push the label core toward the printer frame. The labels must be aligned with the label

core.

5. Feed the media under the media guide roller and under the printhead.

Caution • Be sure the printer is Off (O) if you have connected the power cable.

1Printhead lever

2Media guide

3Media back plate

4Optional media spindle

Printer Operation

Load the Printer

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 23

6. Adjust the media guide so it is just touching, but does not restrict, the edge of the media.

The labels should lie flat as shown in Figure 15.

Figure 15 • Media Position

7. Which type of media are you using?

1Printhead

2Media guide

3Labels/media

If you are... Then...

Using direct thermal media Close the printhead and go to Print a Printer

Configuration Label on page 31.

Using thermal transfer media Go to Load Ribbon on page 26.

Not sure Go to When to Use Ribbon on page 17.

24 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Load the Printer

Load Fanfold Media

Fanfold media feeds through either the bottom or rear access slot from outside the printer. The

media hanger and media supply spindle are not used with fanfold media.

To load fanfold labels, complete these steps:

1. Slide the printhead lever to the Open position.

2. Slide the media guide as far from the printer frame as possible.

3. How do you want to feed the fanfold labels?

•From the bottom slot in the printer body.

Figure 16 shows the printer with fanfold labels loaded through the bottom slot.

Figure 16 • Fanfold Media—Bottom Loading

1Printhead lever (shown in the Open position)

2Media guide

3Fanfold labels

Printer Operation

Load the Printer

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 25

•From the rear slot in the printer body.

Figure 17 shows the printer with fanfold labels loaded through the rear slot.

Figure 17 • Fanfold Media—Rear Loading

4. Adjust the media guide so it just touches, but does not restrict, the edge of the labels. The

labels should lie flat.

5. Which type of media are you using?

1Printhead lever (shown in the Open position)

2Media guide

3Fanfold labels

If you are... Then...

Using direct thermal

media

Close the printhead and go to Print a Printer Configuration

Label on page 31.

Using thermal transfer

media

Go to Load Ribbon on page 26.

Not sure Go to When to Use Ribbon on page 17.

26 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Load the Printer

Load Ribbon

Before you load ribbon, make sure that the labels that you are using need ribbon. Only thermal

transfer media requires ribbon. Ribbon is not required with direct thermal media, though it

may be used to protect the printhead from abrasion. For more information, see When to Use

Ribbon on page 17.

A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if

it does not already have one.

To make a ribbon leader, complete these steps:

1. Unroll the ribbon about 6 in. (15 cm).

2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll.

3. Peel a label from the backing.

4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them

together. This serves as a ribbon leader (Figure 18).

Figure 18 • Ribbon Leader

Caution • Use ribbon that is wider than the thermal transfer media. If the printhead is not

protected by the ribbon, the resulting abrasion from the media may cause premature

printhead wear.

Printer Operation

Load the Printer

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 27

To load the ribbon, complete these steps:

1. Align the segments of the ribbon supply spindle as shown in Figure 19.

Figure 19 • Ribbon Supply Spindle Segments

2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it

can go. Figure 20 shows the printer components that are mentioned in this procedure.

Figure 20 • Interior Components for Ribbon Loading

3. If the printhead is closed, open it using the printhead lever.

4. Thread the ribbon leader and attached ribbon under the ribbon guide roller, through the

print mechanism, and past the platen roller.

1Top roller

2Ribbon take-up spindle

3Ribbon supply spindle

4Ribbon guide roller

5Ribbon leader attached to ribbon

6Platen roller (not shown)

7Printhead lever (shown in the Open position)

1 2

28 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Load the Printer

5. Pull the ribbon leader over the printhead and above the top roller (Figure 21).

Figure 21 • Threading Ribbon Past Printhead and Platen Roller

6. Bring the ribbon leader and ribbon under the ribbon take-up spindle, and wrap them

around the spindle. Figure 22 shows the ribbon leader wrapped around the ribbon take-up

spindle.

Figure 22 • Wrapping Ribbon around Spindle

7. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown.

1Ribbon leader

2Printhead

1Ribbon leader

2Ribbon take-up spindle

Printer Operation

Load the Printer

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 29

8. Close the printhead.

Figure 23 shows how your printer should look with the media and ribbon loaded.

Figure 23 • Ribbon Loaded in Printer

30 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Load the Printer

Remove Used Ribbon

When the ribbon has run out or must be changed, remove the used ribbon from the take-up

spindle (Figure 24).

Figure 24 • Ribbon Take-Up Spindle

To remove used ribbon, complete these steps:

1. Open the printhead.

2. Has the ribbon run out?

3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it

stops.

The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.

4. Slide the used ribbon off of the ribbon take-up spindle.

5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up

spindle.

6. To load new ribbon, see Load Ribbon on page 26.

1Used ribbon

2Ribbon take-up spindle

3Ribbon release bars

4Notch in ribbon take-up spindle

5Arrow on ribbon take-up spindle

6Ribbon release knob

1 2 3

If the ribbon... Then

Ran out Continue with the next step.

Did not run out Tear or cut the ribbon as close to the ribbon take-up spindle

as possible.

Caution • Do not cut through the ribbon that is on the

take-up spindle because you may damage the spindle.

Use the release knob to slide the ribbon off of the

spindle.

Printer Operation

Print a Printer Configuration Label

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 31

Print a Printer Configuration Label

When you have loaded the media and ribbon (if necessary), print a printer configuration label

to use as a record of your printer settings. Keep the label for baseline information on your

printer when troubleshooting printing problems.

To print a configuration label, complete these steps:

1. Connect the power cord to the power connection on the back of the printer.

2. To confirm the power connection, turn the printer On (I).

The printer performs the power-up self test (POST). When the test is complete,

PRINTER

READY

displays on the front panel LCD.

3. Does the front panel LCD display

PRINTER READY

4. Turn the printer Off (O).

5. Press and hold CANCEL while turning the printer On (I).

6. Release CANCEL when the DATA light turns off (approximately five seconds).

The configuration label prints (Figure 25).

7. Did the label print?

Caution • For personal and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use

an IEC 320 female connector and the appropriate region-specific three-conductor

grounded plug configuration.

If... Then...

Ye s Continue with the next step.

No Go to Troubleshooting on page 99.

If a configuration

label... Then...

Printed Connect the printer to your data source. Communication can be

handled in many different ways. More information about the

options is available in Select a Communication Interface

on page 12.

Did not print Sensors out of position is a common cause of printing problems.

Refer to Adjust and Calibrate Sensors on page 34. For additional

assistance, refer to Troubleshooting on page 99.

32 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Print a Printer Configuration Label

Figure 25 • Printer Configuration Label

Printer Operation

Calibrate the Printer

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 33

Calibrate the Printer

There are five different ways that the printer can be calibrated. You may calibrate the printer as

needed.

•Auto-calibration occurs when the printer feeds media after the printhead is closed and

when the printer is first turned on (see Media Power Up on page 54 and Head Close

on page 54 for options). The printer automatically sets the value it detects for the spaces

between labels. This type of calibration also happens as part of both the sensor profile and

media and ribbon sensor calibration procedures.

•Long Calibration, which you select by pressing PAUSE then CALIBRATE, calibrates

the printer for media length, media type (continuous or non-continuous), and print mode

(thermal or direct thermal transfer) and updates the sensor values. This calibration is the

same as what is performed when Calibration is selected for the

MEDIA

POWER

and

HEAD

parameters. For more information, see Media Power Up on page 54 or

Head Close on page 54.

•Short Calibration, which is a selection for the

MEDIA

POWER

and

HEAD

parameters, uses current sensor values rather than detecting the spaces between labels and

resetting the sensors. This calibration sequence may use fewer labels than the long

calibration sequence, but it is less reliable because the values that are stored in the sensors

could be incorrect. For more information, see Media Power Up on page 54 or Head Close

on page 54.

•Sensor Profile Calibration, which you select through the front panel, auto-calibrates the

printer and prints a media sensor profile. See Sensor Profile on page 49 for instructions.

•Media and Ribbon Sensor Sensitivity Calibration, which you select through the front

panel, resets the sensitivity of the sensors to detect correctly the media and ribbon that you

are using. See Media and Ribbon Sensor Calibration on page 34 for instructions. If you

change the type of ribbon and/or media, you might need to reset the sensitivity of the

media and ribbon sensors. When the sensors are at their new sensitivity, the printer

performs an auto-calibration.

34 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Adjust and Calibrate Sensors

This section describes how to adjust and calibrate sensors.

Media and Ribbon Sensor Calibration

Media and ribbon sensor calibration is one of the most common adjustments to the printer

settings. This procedure is performed through the front panel.

Indications that the sensitivity may need to be reset are:

•The CHECK RIBBON light is on even though the ribbon is properly installed.

• Non-continuous labels are being treated as continuous labels.

To adjust the sensitivity of media and ribbon sensors, complete these steps:

1. From the front panel, press the right oval to start the calibration procedure.

The

LOAD BACKING

prompt displays.

2. Open the printhead.

3. Remove approximately 8 in. (203 mm) of labels from the media backing, and pull the

media into the printer so that only the backing is between the media sensors.

4. Leave the printhead open.

5. Press the right oval to continue.

The

REMOVE RIBBON

prompt displays.

6. Remove the ribbon (if used).

7. Close the printhead.

8. Press the right oval to continue.

The message

CALIBRATING PLEASE WAIT

displays.

The printer adjusts the scale (gain) of the signals that it receives from the media and

ribbon sensors. On the sensor profile, this essentially corresponds to moving the peak of

the graph up or down to optimize the readings for your application (for more information,

see Sensor Profile on page 49).

When calibration is complete,

RELOAD ALL

displays.

9. Open the printhead and pull the media forward until a label is positioned under the media

sensor.

10. Reload the ribbon (if used) into to its proper position.

Note • Before you begin the calibration procedure, make sure that the maximum length is set

to a value 1 in. (25.4 mm) greater than the length of the labels that you are using. If the

maximum length is set to a lower value, the calibration process assumes that continuous media

is in the printer.

Important • This procedure must be followed exactly as presented. All of the steps must be

performed even if only one of the sensors requires adjustment. You may press the left oval at

any step in this procedure to cancel the procedure.

Printer Operation

Adjust and Calibrate Sensors

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 35

11. Close the printhead.

12. Press the right oval to continue.

The printer does a calibration equivalent to pressing CALIBRATE; during this process,

the printer determines the label length. To see the new readings on the new scale, print a

sensor profile.

36 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Adjust and Calibrate Sensors

Transmissive (Media) Sensors

The transmissive sensor consists of two sections: a light source (the lower media sensor) and a

light sensor (the upper media sensor). The media passes between the two.

Adjust these sensors only when the printer cannot detect the top of the label. The front panel

LCD displays

ERROR CONDITION PAPER OUT

, even though there are labels loaded in

the printer.

To adjust the upper media sensor for the inside half of the media, complete

these steps:

1. Remove the ribbon (if ribbon is used).

2. Locate the upper media sensor (Figure 26). The upper media sensor eye is directly below

the adjustment screw head.

Figure 26 • Upper Media Sensor Location

3. Slightly loosen the upper media sensor adjustment screw using a Phillips-head

screwdriver.

4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired

position (for non-continuous media with a notch or hole in the media, the sensor must be

directly above the notch or hole).

5. Tighten the adjustment screw to secure the upper media sensor.

Note • The upper media sensor can be positioned along the inside half of the media (the side

closest to the back of the printer) or the outside half of the media (the side farthest from the

back of the printer).

1Upper media sensor adjustment screw

2Upper media sensor

Printer Operation

Adjust and Calibrate Sensors

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 37

To adjust the upper media sensor for the outside half of the media:

1. Remove the ribbon (if ribbon is used).

2. Locate the upper media sensor. The upper media sensor eye is directly below the

adjustment screw head.

3. Remove the upper media sensor adjustment screw using a Phillips-head screwdriver.

4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the

outside slot. Carefully pull the wires through the cable tie. You may need to set aside the

sensor wire cover if the adjustment is too far to the outside.

5. Replace and slightly tighten the adjustment screw.

6. Slide the upper media sensor along the slot to the desired position (for non-continuous

media with a notch or hole in the media, the sensor must be directly above the notch or

hole).

7. Tighten the adjustment screw.

8. Make sure that the wires are routed back into the groove of the media sensor bracket.

To adjust the lower media sensor, complete these steps:

1. Locate the lower media sensor assembly under the rear roller (Figure 27). The sensor is a

spring clip holding a circuit board.

Figure 27 • Lower Media Sensor Location

2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as

needed (wires should have a little slack).

3. If you move the sensor inward and a large loop of wire develops, remove the electronics

cover from the side of the printer, and gently pull the wires through. Clamp the wires so

that they do not rub any drive belts.

1Lower media sensor

38 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Adjust Printhead Pressure and Toggle Position

Printhead pressure is one factor that affects print quality. If the toggle pressure is too light or

uneven, the labels and ribbon may slip.

Toggle Position Adjustment

Toggle adjustment may be needed if printing is too light on one side or if thick labels are used.

The toggles should be positioned so they provide even pressure on the labels. Slide the toggles

to the desired location. If the labels are too narrow to fit both toggles, position one toggle over

the center of the labels and decrease the pressure on the unused toggle.

Printhead Pressure Adjustment

If positioning the toggles properly does not solve the problem, adjust printhead pressure.

Maximize printhead life by using the lowest pressure that produces the desired print quality.

To adjust printhead pressure, complete these steps:

1. Print some labels at 2.4 in. (61 mm) per second by running the PA U S E S e l f Tes t

on page 110.

2. While printing labels, use the front panel controls to lower the darkness setting until the

labels are printing gray instead of black.

3. Loosen the locking nuts at the top of the toggle assemblies (Figure 28).

Important • Print quality depends on the labels and ribbon used as well as the toggle pressure.

Make sure that your labels and ribbon are right for your application.

•Direct thermal media does not need ribbon.

•Thermal transfer media needs ribbon.

Caution • Observe proper electrostatic safety precautions when handling any static-

sensitive components such as circuit boards and printheads.

Printer Operation

Adjust Printhead Pressure and Toggle Position

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 39

Figure 28 • Toggle Assemblies

4. Some media types require higher pressure to print well. For these media types, increase or

decrease pressure using the adjusting nuts until the left and right edges of the printed area

are equally dark.

5. Increase the darkness level using the front panel controls until the printing is clear.

6. Tighten the locking nuts.

1Locking nuts

2Adjusting nuts

40 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Printer Operation

Adjust Printhead Pressure and Toggle Position

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or

write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 41

Front Panel Controls

This chapter describes the function of the front panel.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

ZebraNet®Wired Print Server LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

42 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Overview

After you have installed media and ribbon and printed a configuration label, you can change

the printer’s settings using the front panel controls. For an overview of the front panel,

including descriptions of the buttons and lights, see Front Panel on page 3. If you need to

restore the printer to its factory default settings, see FEED and PAUSE Self Test on page 112.

Many printer settings may be controlled by your printer’s driver or label preparation software.

Refer to the driver or software documentation for more information.

Enter Setup Mode

To enter Setup Mode, complete these steps:

1. Press SETUP/EXIT to enter Setup Mode.

2. Press either NEXT/SAVE or PREVIOUS to scroll through the parameters.

Exit Setup Mode

To leave Setup Mode, complete these steps:

1. Press SETUP/EXIT.

The LCD displays

SAVE CHANGES

2. Press the left or right oval to display the save options (Table 4).

3. Press NEXT/SAVE to select the displayed choice.

When the configuration and calibration sequence is done,

PRINTER READY

displays.

Table 4 • Save Options When Leaving Setup Mode

LCD Display Description

PERMANENT

Permanently saves the changes. Values are stored in the printer even when power

is turned off.

TEMPORARY

Saves the changes until you change them again or until power is turned off.

CANCEL

Cancels all changes from the time you pressed SETUP/EXIT except the

darkness and tear-off settings (if they were changed).

LOAD DEFAULTS

Sets all parameters other than the network settings back to the factory defaults.

To see the factory default values, see Front Panel LCD on page 44.

Note • Loading factory defaults causes the printer to auto-calibrate.

LOAD LAST SAVE

Loads values from the last permanent save.

DEFAULT NET

Sets the wired and wireless network settings back to factory defaults.

Front Panel Controls

Password-Protected Parameters

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 43

Password-Protected Parameters

Certain parameters are password-protected by factory default, including the communication

parameters.

The first attempt to change a password-protected parameter (pressing one of the ovals)

requires you to enter a four-digit password at the

ENTER PASSWORD

display. The left oval

changes the selected digit position; the right oval increases the selected digit value. After

entering the password, press NEXT/SAVE. The parameter you wish to change is displayed.

If the password was entered correctly, you can now change the value.

The first time that you attempt to change a password-protected parameter, the printer displays

ENTER PASSWORD

. Before you can change the parameter, you must enter the four-digit

password. After you have entered the password correctly, you do not have to enter it again

unless you leave Setup Mode by pressing SETUP/EXIT or by turning the printer Off (O).

To Enter a Password for a Password-Protected Parameter, complete

these steps:

1. At the password prompt, use the left oval to change the selected digit position.

2. When you have selected the digit that you wish to change, use the right oval to increase

the selected digit value. Repeat these two steps for each digit of the password.

3. After entering the password, press NEXT/SAVE.

The parameter you selected to change is displayed. If the password was entered correctly,

you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the ^KP (Define

Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet®PrintServer II

required).

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a

password by setting the password to 0000 via the ^KPØ ZPL/ZPL II command. To reenable

the password-protection feature, send the ZPL/ZPL II command ^KPx, where x can be any

number from 1 to 9999.

Note • If the parameters are set incorrectly, the printer may function unpredictably.

44 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

Use the LCD display on the front panel to adjust printer settings. Table 5 shows parameters in

the order in which they are displayed when you press NEXT/SAVE after entering setup

mode. Throughout this process, press NEXT/SAVE to continue to the next parameter, or

press PREVIOUS to return to the previous parameter in the cycle. Table 6 on page 59 shows

the additional parameters that appear when a wireless print server is installed in the printer.

Table 5 • Printer Parameters (Sheet 1 of 15)

Parameter Action/Explanation

DARKNESS

Adjusting Print Darkness

Darkness settings depend on a variety of factors, including ribbon type, labels, and the

condition of the printhead. You may adjust the darkness for consistent high-quality

printing.

If printing is too light, or if there are voids in printed areas, you should increase the

darkness. If printing is too dark, or if there is spreading or bleeding of printed areas, you

should decrease the darkness. Darkness settings also may be changed by the driver or

software settings.

The FEED Self Test described in FEED Self Test on page 111 can also be used to

determine the best darkness setting. Because the darkness setting takes effect immediately,

you can see the results on labels that are currently printing.

Important • Set the darkness to the lowest setting that provides good print quality. If the

darkness is set too high, the ink may smear, the ribbon may burn through, or the printhead

may wear prematurely.

• Press the right oval to increase darkness.

• Press the left oval to decrease darkness.

Default: +4

Range: 0 to +30.0

PRINT SPEED

Adjusting Print Speed

Slower print speeds typically yield better print quality. Print speed changes take effect

upon exiting the menu mode.

• Press the right oval to increase print speed.

• Press the left oval to decrease print speed.

Default: 2 ips

Range: 2 ips to +12 ips (depends on specific printer)

TEAR OFF

Adjusting the Tear-Off Position

This parameter establishes the position of the labels over the tear-off/peel-off bar after

printing.

Each press of an oval adjusts the tear-off position by four dot rows.

• Press the right oval to increase value.

• Press the left oval to decrease value.

Default: +0

Range: –120 to +120

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 45

PRINT MODE

Selecting Print Mode

Print mode settings tell the printer the method of label delivery that you wish to use. Be

sure to select a print mode that your hardware configuration supports because some of the

selections displayed are for optional printer features.

• Press either oval to display choices.

Default: Tear-Off

Selections: Tear-Off, Peel-Off, Cutter, Applicator, Rewind

Note • Only Tear-Off mode is supported.

MEDIA TYPE

Setting Media Type

This parameter tells the printer the type of media that you are using. Selecting continuous

media requires that you include a label length instruction in your label format (^LLxxxx

if you are using ZPL or ZPL II).

When non-continuous media is selected, the printer feeds media to calculate label length

(the distance between two recognized registration points of the inter-label gap, webbing, or

alignment notch or hole).

• Press either oval to display choices.

Default: Non-Continuous

Selections: Continuous, Non-Continuous

SENSOR TYPE

Setting the Sensor Type

This parameter tells the printer whether you are using media with a web (gap/space

between labels, notch, or hole) to indicate the separations between labels or if you are

using media with a black mark printed on the back. If your media does not have black

marks for registration on the back, leave your printer at the default (web).

• Press either oval to display other choices.

Default: Web

Selections: Web, mark

Note • Only Web is supported.

PRINT METHOD

Selecting Print Method

The print method parameter tells the printer the method of printing that you wish to use:

direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon).

• Press either oval to display choices.

Default: Thermal transfer

Selections: Thermal transfer, direct thermal

Note • Selecting direct thermal when using thermal transfer media and ribbon creates a

printer error condition, but printing continues.

Table 5 • Printer Parameters (Sheet 2 of 15)

Parameter Action/Explanation

46 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

PRINT WIDTH

Setting Print Width

Print width determines the printable area across the width of the label.

To change value shown:

1. Press the left oval to move the cursor.

2. Press the right oval to increase the value of the digit.

Note • The printer does not accept any value larger than the maximum print width listed in

General Specifications on page 117.

To change the unit of measurement:

a. Press the left oval until the unit of measurement is active.

b. Press the right oval to toggle to a different unit of measure (mm, inches, or dots).

Default Range: The default and range of acceptable values vary depending on what

printer you have. See General Specifications on page 117 for further information about the

ranges available for your model.

MAXIMUM

LENGTH

Setting Maximum Length

Maximum length is used in conjunction with the calibration procedure. The value of this

setting is the maximum label length that is used during the media portion of the calibration

process. Only a few labels are required to set media sensors. Always set the value that is at

least 1 in. (25.4 mm) longer than the longest label to be used on the printer.

• To increase the value, press the right oval.

• To decrease the value, press the left oval.

Default Range: The default and range of acceptable values vary depending on your

printer’s configuration. Values are adjustable in 1 in. (25.4 mm) increments.

Table 5 • Printer Parameters (Sheet 3 of 15)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 47

EARLY

WARNING

Setting Early Warning

When this parameter is enabled, the printer provides warnings when labels or ribbons are

running low or when the printhead needs to be cleaned.

Note • Labels per roll and ribbon length need to be updated when beginning use of the

Early Warning System. Also, the printer does not make any adjustments when power is

turned off and on.

• Press the right or left oval to display other choices.

Default: MEDIA DISABLED, MAINTENANCE OFF

Selections: MEDIA DISABLED, MEDIA ENABLED, MAINTENANCE OFF,

MAINTENANCE ON

To change the Early Warning settings,

1. When the LCD displays

EARLY WARNING

, press the right or left oval until the

desired setting is listed on the LCD. (If you are prompted for a password, enter your

password using the instructions in Password-Protected Parameters on page 43.)

2. Press NEXT/SAVE to access the next early warning option.

3. Repeat this process to set the early warning for ribbon or maintenance (printhead

cleaning).

When the printer detects that less than 15% of the labels or ribbon remain,

WARNING

MEDIA LOW

appears on the LCD. If the alert function has been enabled, an alert is

also sent. When the printhead is opened then closed after a media or ribbon warning

has been received, the LCD prompts with

MEDIA REPLACED?

. Press the right oval

to select

YES

to clear the warning and reset the label counter.

When setting the Early Warning for maintenance, the LCD prompts

HEAD CLEAN?

4. Press the right oval to select

YES.

5. Press SETUP/EXIT to exit setup mode.

6. Press NEXT/SAVE to save changes.

LABELS PER

ROLL

Setting Labels Per Roll

This parameter needs to be updated when setting the Early Warning System so the printer

can provide early warnings when labels are running low.

• Press the right or left oval to display other choices.

Default: 900 labels

Range: 100 labels to 9999 labels

RIBBON

LENGTH

Setting Ribbon Length

This parameter must be updated when setting the Early Warning System so the printer can

provide early warnings when ribbon is running low.

• Press the right or left oval to display other choices.

Default: 450 m

Range: 100 m to 450 m

LIST FONTS

List Fonts

• Press the right oval to print a label that lists the available fonts in the printer, including

standard printer fonts plus any optional fonts. Fonts may be stored in RAM, Flash

memory, font EPROMs, or font cards.

Table 5 • Printer Parameters (Sheet 4 of 15)

Parameter Action/Explanation

48 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

LIST BAR

CODES

List Bar Codes

• Press the right oval to print a label that lists the available bar codes in the printer.

LIST IMAGES

List Images

• Press the right oval to print a label that lists the available images stored in the printer’s

RAM, Flash memory, optional EPROM, or optional memory card.

LIST FORMATS

List Formats

• Press the right oval to print a label that lists the available formats stored in the printer’s

RAM, Flash memory, optional EPROM, or optional memory card.

LIST SETUP

List Setup

• Press the right oval to print a label that lists the current printer configuration. (Same

label as shown in Print a Printer Configuration Label on page 31.)

LIST ALL

List All

• Press the right oval to print labels that list the available fonts, bar codes, images,

formats, and the current printer configuration.

FORMAT CARD

A B

Format Memory Card

Caution • Perform this operation only when it is necessary to erase all previously

stored information from the memory card.

1. When the LCD displays

INITIALIZE CARD

, press the left oval to select the A

memory (internal CompactFlash) or the right oval to select B memory (PCMCIA

card). (If you are prompted for a password, enter your password using the instructions

in Password-Protected Parameters on page 43.)

The front panel LCD asks

ARE YOU SURE?

2. Do you wish to continue?

• Press the left oval to select

to cancel the request and return to

INITIALIZE

CARD

prompt.

• Press the right oval to select

YES

and begin initialization.

FORMATTING CARD

displays.

When formatting is complete,

INITIALIZE CARD

displays.

Note • Depending on the amount of memory in the memory card, initialization may take

up to three minutes to complete.

Table 5 • Printer Parameters (Sheet 5 of 15)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 49

INIT FLASH

MEM

Initialize Flash Memory

Caution • Perform this operation only when it is necessary to erase all previously

stored information from Flash memory.

1. When the LCD displays

INITIALIZE CARD

, press the right oval to select

YES

(If you are prompted for a password, enter your password using the instructions in

Password-Protected Parameters on page 43.)

The LCD asks

INITIALIZE FLASH

2. Press the right oval to select

YES

The LCD asks

ARE YOU SURE?

3. Do you wish to continue?

• Press the left oval to select

to cancel the request and return to the

INIT FLASH

MEM

prompt.

• Press the right oval to select

YES

and begin initialization.

When formatting is complete,

INIT FLASH MEM

displays.

SENSOR

PROFILE

Sensor Profile

The media sensor profile may be used to troubleshoot registration problems that may be

caused when the media sensor detects preprinted areas on the media or experiences

difficulty in determining web location.

• Press the right oval to start this standard calibration procedure and print a media sensor

profile.

Figure 29 shows a media sensor profile. If the sensitivity of the media and/or ribbon

sensors must be adjusted, use Calibrate Media and Ribbon Sensors on page 50 to adjust

the media and ribbon sensor sensitivity.

Figure 29 • Media Sensor Profile

Table 5 • Printer Parameters (Sheet 6 of 15)

Parameter Action/Explanation

50 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

MEDIA AND

RIBBON

CALIBRATE

Calibrate Media and Ribbon Sensors

Use this procedure to adjust sensitivity of media and ribbon sensors.

Important • This procedure must be followed exactly as presented. All of the steps must

be performed even if only one of the sensors requires adjustment. You may press the left

oval at any step in this procedure to cancel the procedure.

1. Press the right oval to start the calibration procedure.

The

LOAD BACKING

prompt displays.

2. Open the printhead.

3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the media

into the printer so that only the backing is between the media sensors.

4. Leave the printhead open.

5. Press the right oval to continue.

The

REMOVE RIBBON

prompt displays.

6. Remove the ribbon.

7. Close the printhead.

8. Press the right oval to continue.

The message

CALIBRATING PLEASE WAIT

displays.

The printer adjusts the scale (gain) of the signals that it receives from the media and

ribbon sensors. On the sensor profile, this essentially corresponds to moving the peak

of the graph up or down to optimize the readings for your application.

When calibration is complete,

RELOAD ALL

displays.

9. Open the printhead and pull the media forward until a label is positioned under the

media sensor.

10. Reload the ribbon.

11. Close the printhead.

12. Press the right oval to continue.

The printer does a calibration equivalent to pressing CALIBRATE; during this

process, the printer determines the label length. To see the new readings on the new

scale, print a sensor profile.

PARALLEL

COMM

Setting Parallel Communications

Select the communications port that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: Bidirectional

Selections: Bidirectional, unidirectional, or Twinax/coax

SERIAL COMM

Setting Serial Communications

Select the communications port that matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: RS-232

Selections: RS-232, RS-422/485, RS-485 multidrop

Table 5 • Printer Parameters (Sheet 7 of 15)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 51

BAUD

Setting Baud

The baud setting of the printer must match the baud setting of the host computer for

accurate communications to take place. Select the value that matches the one being used

by the host computer.

• Press the right or left oval to display other choices.

Default: 9600

Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600,

115200

DATA BITS

Setting Data Bits

The data bits of the printer must match the data bits of the host computer for accurate

communications to take place. Set the data bits to match the setting being used by the host

computer.

Note • Code Page 850 requires the data bits to be set to 8 bits.

• Press the right or left oval to display other choices.

Default: 8bits

Selections: 7 bits, 8 bits

PARITY

Setting Parity

The parity of the printer must match the parity of the host computer for accurate

communications to take place. Select the parity that matches the one being used by the host

computer.

• Press the right or left oval to display other choices.

Default: NONE

Selections: NONE, ODD, EVEN

HOST

HANDSHAKE

Setting Host Handshake

The handshake protocol of the printer must match the handshake protocol of the host

computer for proper communications to take place. Select the handshake protocol that

matches the one being used by the host computer.

• Press the right or left oval to display other choices.

Default: XON/XOFF

Selections: XON/XOFF, DSR/DTR, RTS/CTS

PROTOCOL

Setting Protocol

Protocol is a type of error checking system. Depending on the selection, an indicator may

be sent from the printer to the host computer signifying that data has been received. Select

the protocol that is requested by the host computer. Further details on protocol can be

found in the ZPL II Programming Guide.

• Press the right or left oval to display other choices.

Default: NONE

Selections: NONE, ZEBRA, ACK_NAK

Note • Zebra is the same as ACK_NAK, except that Zebra response messages are

sequenced. If Zebra is selected, the printer must use DSR/DTR host handshake protocol.

Table 5 • Printer Parameters (Sheet 8 of 15)

Parameter Action/Explanation

52 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

NETWORK ID

Setting Network ID

Network ID is used to assign a unique number to a printer used in an RS-422/RS-485

network. This gives the host computer the means to address a specific printer. If the printer

is used in an RS-422/RS-485 network, you must select a network ID number. This does not

affect TCP/IP or IPX networks.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 000

Range: 000 to 999

COMMUNI-

CATIONS

Setting Communications Mode

The communication diagnostics mode is a troubleshooting tool for checking the

interconnection between the printer and the host computer. When

DIAGNOSTICS

selected, all data sent from the host computer to the printer is printed as straight ASCII

characters, with the hex value below the ASCII text. The printer prints all characters

received, including control codes, like CR (carriage return). A sample printout is shown in

Communications Diagnostics Test on page 112.

Notes on diagnostic printouts are:

• FE indicates a framing error.

• OE indicates an overrun error.

• PE indicates a parity error.

• NE indicates noise.

1. Press the right or left oval to toggle between the choices.

2. For any errors, check that your communication parameters are correct.

3. Set the print width equal to or less than the label width used for the test. See Label

Specifications on page 120 for more information.

Default: NORMAL MODE

Selections: NORMAL MODE, DIAGNOSTICS

CONTROL

PREFIX

Control Prefix Character

The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II

control instruction.

Note • Do not use the same hex value for the control, format, and delimiter character. The

printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 7E (tilde—displayed as a black square)

Range: 00 to FF

Table 5 • Printer Parameters (Sheet 9 of 15)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 53

FORMAT

PREFIX

Format Prefix Character

The format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II

format instructions. The printer looks for this 2-digit hex character to indicate the start of a

ZPL/ZPL II format instruction. See the ZPL II Programming Guide Volume I for more

information.

Note • Do not use the same hex value for the control, format, and delimiter character. The

printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 5E (caret)

Range: 00 to FF

DELIMITER

CHAR

Delimiter Character

The delimiter character is a 2-digit hex value used as a parameter place marker in

ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more

information.

Note • Do not use the same hex value for the control, format, and delimiter character. The

printer must see different characters to work properly.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Default: 2C (comma)

Range: 00 to FF

ZPL MODE

Selecting ZPL Mode

The printer remains in the selected mode until it is changed by this front panel instruction

or by using a ZPL/ZPL II command. The printer accepts label formats written in either

ZPL or ZPL II. This eliminates the need to rewrite any ZPL formats you already have. See

the ZPL II Programming Guide for more information on the differences between ZPL and

ZPL II.

• Press the right or left oval to display other choices.

Default: ZPL II

Selections: ZPL II, ZPL

Table 5 • Printer Parameters (Sheet 10 of 15)

Parameter Action/Explanation

54 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

MEDIA POWER

Media Power Up

This parameter sets the action of the labels when the printer is turned on.

• Press the right or left oval to display the choices.

Default: Calibration

Selections: Feed, Calibration, Length, Short Cal, and No Motion

•Feed—feeds the labels to the first registration point.

•Calibration—determines the length of the label and adjusts the sensor settings.

•Length—In continuous mode, feeds the last stored label length. In non-continuous

mode, calibrates based on the maximum label length setting (see Setting Maximum

Length on page 46).

•Short Cal—calibrates label length using the current sensor settings.

•No Motion—the media does not move. You must press FEED to cause the printer

to resynch to the start of the next label.

HEAD CLOSE

Head Close

This parameter sets the action of the labels when the printhead is closed.

• Press the right or left oval to display the choices.

Default: Calibration

Selections: Feed, Calibration, Length, Short Cal, and No Motion

•Feed—feeds the labels to the first registration point.

•Calibration—determines the length of the label and adjusts the sensor settings.

•Length—In continuous mode, feeds the last stored label length. In non-continuous

mode, calibrates based on the maximum label length setting (see Setting Maximum

Length on page 46).

•Short Cal—calibrates label length using the current sensor settings.

•No Motion—the media does not move. You must press FEED to cause the printer

to resynch to the start of the next label.

BACKFEED

Backfeed Sequence

This parameter establishes when and how much label backfeed occurs after a label is

removed or cut in Peel-Off, Cutter, and Applicator modes. It has no effect in Rewind or

Tear-Off modes. This parameter setting can be superseded by the ~JS instruction when

received as part of a label format (see the ZPL II Programming Guide).

Note • The difference between the value entered and 100% establishes how much

backfeed occurs before the next label prints. For example, a value of 40 means that 40% of

the backfeed takes place after the label is removed or cut. The remaining 60% takes place

before the next label prints. A value of

BEFORE

means that all backfeed takes place

before the next label prints.

• Press the right or left oval to display other choices.

Default: DEFAULT (90%)

Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%, 50%,

60%, 70%, 80%

Table 5 • Printer Parameters (Sheet 11 of 15)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 55

LABEL TOP

Adjusting Label Top Position

The label top position adjusts the print position vertically on the label. Positive numbers

adjust the label top position further down the label (away from the printhead), negative

numbers adjust the position up the label (toward the printhead).

The displayed value represents dots.

• To increase the value, press the right oval.

• To decrease the value, press the left oval.

Default: +0

Range: –120 to +120 dot rows

LEFT

POSITION

Adjusting Left Position

This parameter establishes how far from the left edge of a label the format begins to print

by adjusting horizontal positioning on the label. Positive numbers adjust the printing to the

left by the number of dots selected, negative numbers shift printing to the right.

The displayed value represents dots.

1. Press the left oval to move the cursor.

2. Press the right oval to change between + and to increase the value of the digit.

3. For a negative value, enter the value before changing to the minus sign.

Default: 0000

Range: –9999 to +9999

VERIFIER

PORT

Setting the Verifier Port

The auxiliary port is used to determine how the printer reacts to the online verifier. The

three operating conditions for this port are:

•OFF: The verifier port is off.

•VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code is near

the upper edge of the label, the label is fed out far enough to be verified and then

backfed to allow the next label to print and be verified.

•VER-THRUPUT: Allows greatest throughput but may not indicate a verification

error immediately upon detection. May print from one to three labels before an error

is recognized and printing stops.

• Press the right or left oval to display other choices.

Default: Off

Selections: Off, VER-RPRNT, VER-THRUPUT

For more information on the operation of the optional verifier, see the documentation

provided with that option.

Table 5 • Printer Parameters (Sheet 12 of 15)

Parameter Action/Explanation

56 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

APPLICATOR

PORT

Setting the Applicator Port

Determines the action of the verifier port.

Note • Set this value as suggested by the applicator manufacturer.

•Off: The applicator port is off.

•Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the

label forward.

•Mode 2: Asserts the ~END_PRINT signal high while the printer is moving the

label forward.

•Mode 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a label

has been completed and positioned. Not asserted during continuous printing modes.

•Mode 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a label

has been completed and positioned. Not asserted during continuous printing modes.

• Press the right or left oval to display other choices.

Default: Off

Selections: Off, mode 1, mode 2, mode 3, mode 4

START PRINT

SIG

Start Print Signal

This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of

the applicator interface connector at the rear of the printer.

•In Pulse Mode, labels print when the signal transitions from HIGH to LOW.

•In Level Mode, labels print as long as the signal is asserted LOW.

Caution • Start Print Signal is set by the applicator manufacturer and should not be

changed unless the factory defaults have been reloaded. The printer must be returned

to its designated setting for it to work properly.

•Press the right or left oval to display other choices.

Default: Pulse Mode

Selections: Pulse Mode, Level Mode

RESYNCH

MODE

Resynch Mode

This parameter determines how the printer reacts if the label synchronization is lost and the

label top is not where expected.

•Feed Mode—If the label top is not where expected, the printer feeds a blank label

to find the label top position.

•Error Mode—If the label top is not where expected, the printer stops, enters Pause

Mode, displays the message

Error Condition Feed Label

, flashes the

ERROR light, and asserts the Service Required signal (pin 10 on the Applicator

Interface Connector).

To resynch the media to the top of the label in Error Mode, press PAUSE to exit Pause

Mode. The ERROR light stops flashing, and the Service Required signal is

deactivated. The action of the printer is determined by the

Head Close

configuration selection (see Head Close on page 54).

• Press the right or left oval to toggle between choices.

Default: Feed Mode

Selections: Feed Mode, Error Mode

Table 5 • Printer Parameters (Sheet 13 of 15)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 57

WEB S.

These parameters are automatically set during the calibration procedure. They should be

changed only by a qualified service technician. See the Maintenance Manual for more

information on these parameters.

• Press NEXT/SAVE to scroll through these parameters.

MEDIA S.

RIBBON S.

MARK S.

TAKE LABEL

MARK MED S.

MEDIA LED

RIBBON LED

MARK LED

LCD ADJUST

LCD Adjustment

This parameter allows you to adjust the contrast of your LCD if it is difficult to read.

1. Press the left oval to move the cursor.

2. Press the right oval to toggle +/- or to increase the value of the digit.

Range: 00 to 19

FORMAT

CONVERT

Format Convert

Selects the bitmap scaling factor. The first number is the original dots per inch (dpi) value;

the second, the dpi to which you would like to scale.

Note • Not applicable on all printers.

• Press the right or left oval to display other choices.

Default: None

Selections: None, 150 → 300, 150 → 600, 200 → 600, 300 → 600

IDLE DISPLAY

Idle Display

This parameter selects the LCD options for the real-time clock.

Note • If the default value is not selected, pressing either oval briefly displays the

firmware version of the printer.

• Press the right or left oval to display other choices.

Default: Firmware version

Selections: mm/dd/yy (24 hour), mm/dd/yy (12 hour), dd/mm/yy (24 hour), dd/mm/yy

(12 hour)

RTC DATE

RTC (Real-time clock) Date

This parameter allows you to set the date following the convention selected in

IDLE

DISPLAY

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Table 5 • Printer Parameters (Sheet 14 of 15)

Parameter Action/Explanation

58 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

RTC TIME

RTC (Real-time clock) Time

This parameter allows you to set the time following the convention selected in

IDLE

DISPLAY

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

RFID TEST

QUICK SLOW

RFID Test

In both versions of this test, the printer attempts to read and write to a transponder. In the

slow test, the printer also checks the reader version number. If the printer fails the test, the

front panel displays an error message.

1. Place an RFID label over the reader (no movement occurs with the test).

2. Press SELECT to select the parameter.

3. Press MINUS (–) to select

QUICK

Press PLUS (+) to select

SLOW

4. If necessary, press PLUS (+) to select

CONTINUE

5. Press SELECT to deselect the parameter.

RFID TAG

TYPE

Detect/Specify RFID Tag Type

Default: AUTO DETECT

Selections: AUTO DETECT, TAG-IT, ICODE, PICO, ISO15693, EPC, NONE

Note • For the RXiIIIPlus, leave this parameter set to AUTO DETECT.

RFID ERR

STATUS

RFID Error Status

If an error condition exists, a message may be displayed here.

LANGUAGE

Selecting the Display Language

This parameter allows you to change the language used on the LCD.

• Press the right or left oval to display other choices.

Default: English

Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish,

Danish, Spanish 2, Dutch, Finnish, Japanese

Table 5 • Printer Parameters (Sheet 15 of 15)

Parameter Action/Explanation

Front Panel Controls

Front Panel LCD

23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 59

ZebraNet®Wired Print Server LCD Displays

The menu options shown in Table 6 display only if you have the ZebraNet PrintServer II

installed.

Table 6 • Print Server LCD Displays

LCD Explanation

RESOLUTION

IP Resolution

Depending on the selection, allows either the user (permanent) or the server (dynamic) to

select the IP address. For more information, see the PrintServer II™ Installation and User

Guide.

• Press the right or left oval to display other choices.

Default: Dynamic

Selections: Dynamic, permanent

IP PROTOCOLS

IP Protocols

If Dynamic was chosen in the previous parameter, this selection determines the method(s)

by which the PrintServer II receives the IP address from the server. For more information,

see the PrintServer II™ Installation and User Guide.

• Press the right or left oval to display other choices.

Default: All

Selections: All, gleaning only, RARP, BOOTP, DHCP, DHCP/BOOTP

IP ADDRESS

IP Address

This parameter allows you to select the IP address if Permanent was chosen in IP

RESOLUTION. (If Dynamic was chosen, the user cannot select the address.) For more

information, see the PrintServer II™ Installation and User Guide.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

SUBNET MASK

Subnet Mask

This parameter selects the part of the IP address that is considered to be part of the local

network. It can be reached without going through the default gateway.

• Press the right or left oval to display other choices.

Default: Permanent (user must set)

Selections: Dynamic (user may set, but server can assign), permanent

DEFAULT

GATEWAY

Default Gateway

This parameter allows you to select the IP address that the network traffic is routed through

if the destination address is not part of the local network.

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

60 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1

Front Panel Controls

Front Panel LCD

Notes • ___________________________________________________________________

__________________________________________________________________________

To provide feedback on this document, please send your comments to techpubs@zebra.com, or

write your comments on this page and fax to the following:

Fax: 1.847.821.1795 Attention: TechPubs — CTC

Zebra Technologies RFID-R110XI-02 RFID High Performance Printer User Manual R110 R170 XiIIIPlus

Zebra Technologies Corporation RFID High Performance Printer R110 R170 XiIIIPlus

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