Zebra Technologies RFID-R110XI-02 RFID High Performance Printer User Manual R110 R170 XiIIIPlus

Zebra Technologies Corporation RFID High Performance Printer R110 R170 XiIIIPlus

Contents

Manual 1

 Zebra® RXiIIIPlus™High-Performance PrinterUser Guide
© 2004 ZIH Corp.The copyrights in this manual and the label printer described therein are owned by Zebra Technologies. Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.IBM® is a registered trademark of IBM Corporation. Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporated.  Zebra®, Stripe®, ZPL®, ZebraNet®, ZebraLink®,  and ZPL II® are registered trademarks of Zebra Technologies.All other brand names, product names, or trademarks belong to their respective holders.Customer Order # 23063L-001Manufacturer Part # 23063L-001 Rev. 1
I have determined that the Zebra printers identified as themanufactured by:Have been shown to comply with the applicable technical standards of the FCCIf no unauthorized changed is made in the equipment,and if the equipment is properly maintained and operated.Xi PlusXi Plus, Xi Plus, Xi Plus,Xi Plus, Xi Plus, Xi PlusIII Series90 III 96 III 110 III140 III 170 III 220 III333 Corporate Woods ParkwayVernon Hills, Illinois 60061-3109 U.S.A.For Home, Office, Commercial, and industrial useZebra Technologies
 Notes •  _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:Fax: 1.847.821.1795       Attention: TechPubs — CTC
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide iContentsProprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  vWarranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  viiPrinter Software and Firmware License Agreement. . . . . . . . . . . . . . . . . . . . . . . xiPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xviiContacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xviiiSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xviiiDocument Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xixRelated Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xx1 • Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3Front Panel Buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5Printer Components  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7Before You Begin  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Allow Proper Space  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
ii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1ContentsConnect the Printer to a Power Source  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Select a Communication Interface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Selecting Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14Non-Continuous Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15Continuous Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15RFID “Smart” Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17Ribbon Width  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  173 • Printer Operation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21Load the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22Load Fanfold Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30Print a Printer Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31Calibrate the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Adjust and Calibrate Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34Media and Ribbon Sensor Calibration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34Transmissive (Media) Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38Toggle Position Adjustment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38Printhead Pressure Adjustment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  384 • Front Panel Controls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42Password-Protected Parameters  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43Disable the Password Protection Feature  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44ZebraNet®Wired Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  595 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62ZPL II Commands for RFID  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Contents23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide iiiSample of RFID Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  706 • Data Ports  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73Parallel Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  76Serial Pin Configuration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78RS-422/RS-485 Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  80USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  817 • Memory Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84CompactFlash Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  868 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  89Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90Clean Interior  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93Snap Plate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95Replace Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 969 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  100LCD Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  101Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  104Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  106Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  108Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  108Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  108Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112Additional Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112A • Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  113Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Standard Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Zebra Programming Language (ZPL II®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115Agency Approvals for All Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Compliance for All Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
iv RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1ContentsGeneral Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117Electrical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117Environmental Conditions for Operation and Storage  . . . . . . . . . . . . . . . . . . . . . . . .117Print Specifications by Model  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Label Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  120Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  121
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide vProprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.Product ImprovementsContinuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.FCC Compliance StatementThis device complies with Part 15 rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for Class B Digital Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the product manuals, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to do one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
vi RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Proprietary StatementThe user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.Liability DisclaimerZebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.Limitation of LiabilityIn no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide viiWarranty InformationEffective December 30, 2002All new Zebra products are warranted by the manufacturer to be free from defect in material and workmanship. Printers and Related Hardware ProductsProof of purchase or shipment date is required to validate the warranty period. The warranty becomes void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.Products returned must be packaged in the original or comparable packing and shipping container. In the event equipment is not so packaged, or if shipping damage is evident, it will not be accepted for service under warranty. Surface transportation charges for return to customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from airport to destination. If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.PrintersAll printers (excluding printheads) are warranted against defect in material or workmanship for twelve (12) months from the purchase date.PrintheadsSince printhead wear is part of normal operation, the original printhead is covered by a limited warranty as indicated below. Warranty period begins on purchase date.
viii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Warranty InformationTo qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification. However, if it is determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive maintenance schedule listed in the User Guide has caused defect in the thermal printhead for which a warranty claim is made. Related Hardware ItemsProducts are warranted to be free of defects in material and workmanship from the date of purchase according to this chart: Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification, improper installation or use, or damage in shipping or by accident or neglect.Printhead Warranty PeriodBar code label and receipt printer printheads 6 monthsPlastic card printer printheads 12 monthsProduct Warranty PeriodAccessories 1 monthBatteries 3 monthsCables 1 monthChargers/Power Supplies 1 yearHardware Keys 1 yearKeyboard Display Units 6 monthsParts 3 monthsPocket Eye®1 yearSoftware 1 monthZebraNet® Print Servers 3 years
Warranty Information23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide ixSupplies ProductsSupplies are warranted to be free from defect in material and workmanship for a period of six (6) months for media and twelve (12) months for ribbon from the date of shipment by Zebra. This is provided the user has complied with storage guidelines, handling, and usage of the supplies in Zebra printers. Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period. Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable.Repair ServicesZebra repairs are warranted against defects in material and workmanship for 90 days from the date of repair by Zebra. This excludes printheads, which are warranted separately. This warranty does not cover normal wear and tear. This warranty becomes void if the item is modified, improperly installed or used, or damaged by accident, neglect, or abuse.Warranty Exclusions & Conditions StatementThe warranties given above are the only warranties given to you. No other warranties, express or implied, are given. Zebra does not make any implied warranty of merchantability or fitness for a particular purpose in connection with its sale of products or services. While Zebra’s desire is to be responsive to your specific needs and questions, Zebra does not assume responsibility for any specific application to which any Products are applied, including, but not limited to, compatibility with other equipment. All statements, technical information, or recommendations relating to Zebra Products are based on tests believed to be reliable, but do not constitute a guaranty or warranty.Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product claimed defective. Zebra does not assume responsibility for delays in replacement or repair of products. Zebra shall not under any circumstances whatsoever be liable to you or any other party for loss or profits, lost data, diminution of goodwill, or any other special or consequential damages whatsoever with respect to any warranty claim made by you. Specifically for software, Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U.S. copyright law or international treaty. No salesperson, representative, or agent of Zebra is authorized to make any guaranty, warranty, or representation that contradicts the foregoing. Any waiver, alteration, addition, or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid.Zebra Technologies333 Corporate Woods ParkwayVernon Hills, IL 60061-3109 U.S.A.Phone +1 847.634.6700 or +1 800.423.0442Fax + 1 847.913.8766  www.zebra.com
xRXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Warranty Information Notes •  _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:Fax: 1.847.821.1795       Attention: TechPubs — CTC
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xiPrinter Softwareand FirmwareLicense AgreementYOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms:1. The printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE and FIRMWARE is licensed, not sold. Such SOFTWARE and/or FIRMWARE may include, but is not limited to, SOFTWARE and/or FIRMWARE that is licensed under one or more of the following trademarks: ZPL (Zebra Programming Language), Zebralink, Web View, Web Alert, ZBI (Zebra Basic Interpreter), BAR-ONE, ZTools, Utilities, ZebraNet View for IP, ZebraNet Alert, PC Management Program, ZebraNet View for Networks and ZebraNet Connect. 2. GRANT OF LICENSE. This License grants you the following rights:• SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise interact with (RUN) the SOFTWARE and FIRMWARE in connection with operating the printer which is enclosed with or otherwise associated with this PSFLA (PRINTER). The primary user of the PRINTER may make a second copy for his or her exclusive use on a portable computer/printer.• Storage/Network Use. You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device, such as a network server, used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network; however, you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device. A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS.
xii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer Software and Firmware License Agreement•  Reservation of Rights. All rights not expressly granted are reserved by ZEBRA. • Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use, conditions or notices.3. RESTRICTIONS. • You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE.• Limitations on modification. You may not modify, adapt, translate, or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation.• Limitations of Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE, except and only to the extent that such activity is permitted by applicable law notwithstanding this limitation.• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.• Support Services. ZEBRA may provide you with support services related to the SOFTWARE and/or FIRMWARE (SUPPORT SERVICES), in its discretion. Use of SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs described in the user guide, in online documentation, and/or other ZEBRA provided materials. Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and/or FIRMWARE and is subject to the terms of this PSFLA. With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES, ZEBRA may use such information for its business purposes, including for product support and development. ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support. • Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE. ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and/or FIRMWARE or such upgrade and to charge for such replacement, modification or upgrade. Any such replacement or modified SOFTWARE and/or FIRMWARE code or upgrade to the SOFTWARE and/or FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and/or FIRMWARE and subject to the terms of this PSFLA (unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE). In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and/or FIRMWARE, (a) your continued use of the SOFTWARE and/or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE and any accompanying superseding PSFLA and (b) in the case of the replacement or modified SOFTWARE and/or FIRMWARE, your use of all prior versions of the SOFTWARE and/or FIRMWARE is terminated.
Printer Software and Firmware License Agreement23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xiii4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or FIRMWARE or such replacement, modified or upgraded version on your acceptance of such superseding PSFLA. In addition, ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE and/or FIRMWARE is prohibited. In the event that ZEBRA terminates this PSFLA, you must immediately stop using the SOFTWARE and/or FIRMWARE and destroy all copies of the SOFTWARE and/or FIRMWARE and all of its component parts.5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE, are owned by ZEBRA or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and/or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This PSFLA grants you no rights to use such content. If this SOFTWARE and/or FIRMWARE contains documentation which is provided only in electronic form, you may print one copy of such electronic documentation. You may not copy the printed materials accompanying the SOFTWARE and/or FIRMWARE.6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial rights and restrictions described elsewhere herein. All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013 (OCT 1988), as applicable.7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively referred to as the RESTRICTED COMPONENTS), to any country, person or entity subject to U.S. export restrictions. You specifically agree not to export or re-export any of the RESTRICTED COMPONENTS (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the RESTRICTED COMPONENTS back to such country; (ii) to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. You warrant and represent that neither the U.S. Commerce Department, Bureau of Export Administration nor any other U.S. federal agency has suspended, revoked or denied your export privileges.
xiv RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer Software and Firmware License Agreement8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU. ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE.9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.10. LIMITATIONS AND RELEASE OF LIABILITY.• To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does not provide any warranty associated with the emulation libraries.• The emulation library does not work 100% correctly or cover 100% of the functionality of the printer language being emulated. Modifications may be required for each target application. If such modification is necessary, prior to making any such modification, you are required to contact ZEBRA to obtain express written consent to make such modification.• If the emulation library is sold separately by an authorized party other than ZEBRA (RESELLER—A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and/or FIRMWARE with its application so long as the SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is sold bundled with a printer to an end-user by a RESELLER, and if claims are made by the RESELLER that the emulation library performs as a 100% emulation solution, ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER. Furthermore, ZEBRA is not liable for any damages directly or indirectly relating to such emulation library which is sold separately by the RESELLER or which is sold bundled with a printer to an end-user by the RESELLER.
Printer Software and Firmware License Agreement23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xv• The SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the PRINTER enclosed with or otherwise associated with this PSFLA. 11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If you acquired this SOFTWARE and/or FIRMWARE outside of the United States of America, then local law may apply. If any provision of this PSFLA is held invalid, the remainder of this PSFLA shall continue in full force and effect.12. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any reason, please contact the ZEBRA subsidiary serving your country, or write:Zebra Technologies Corporation333 Corporate Woods ParkwayVernon Hills, IL 60061
xvi RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer Software and Firmware License Agreement Notes •  _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:Fax: 1.847.821.1795       Attention: TechPubs — CTC
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xviiPrefaceThis section provides you with contact information, document structure and organization, and additional reference documents.
xviii RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1PrefaceContactsContactsYou can contact Zebra Technologies at any of the following: Visit us at:  http://www.zebra.comOur Mailing Addresses:   Zebra Technologies Corporation333 Corporate Woods ParkwayVernon Hills, Illinois 60061.3109 U.S.ATelephone: +1 847.634.6700Fax: +1 847.913.8766Zebra Technologies Europe LimitedZebra HouseThe Valley Centre, Gordon RoadHigh WycombeBuckinghamshire HP13 6EQ, UKTelephone: +44 (0)1494 472872Fax: +44 (0)1494 450103SupportYou can contact Zebra support at:Web Address:  www.zebra.com/SS/service_support.htmUS Phone Number  +1 847.913.2259UK/International Phone Number  +44 (0) 1494 768289Note • The web address is case-sensitive.
PrefaceDocument Conventions23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide xixDocument ConventionsThe following conventions are used throughout this document to convey certain information: Alternate Color  (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location. Command Line Examples  All command line examples appear in Courier New font. For example, you would type the following to get to the Post-Install scripts in the bin directory:ZtoolsFiles and Directories  All file names and directories appear in Courier New font. For example, the Zebra<version number>.tar file and the /root directory.Cautions, Important, Note, and Example  Electrostatic Discharge Caution • Warns you of the potential for electrostatic discharge.Electric Shock Caution • Warns you of a potential electric shock situation.Caution • Warns you of a situation where excessive heat could cause a burn.Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you.Caution • Advises you that failure to take or avoid a specific action could result in physical harm to the hardware.Important • Advises you of information that is essential to complete a task.Note •  Indicates neutral or positive information that emphasizes or supplements important points of the main text.Example • Provides an example, often a scenario, to better clarify a section of text.Tools • Tells you what tools you need to complete a given task.
xx RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1PrefaceRelated DocumentsIllustration Callouts  Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.Figure 1 • Sample Figure with CalloutsRelated DocumentsThe following documents might be helpful references:•ZPL II® Programming Guide Volume I (part number 45541L) and Vo lu me I I (part number 45542L).•ZebraNet® Wireless Print Server User Guide (part number 13422L)•ZebraNet 10/100 Print Server User and Reference Guide (part number 47619L-001)•ZebraNet PrintServer II™ Installation and User Guide (part number 45537L)•Maintenance Manual (part number 48152L)1SETUP/EXIT button2CALIBRATE button12
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 11IntroductionThis chapter provides a high-level overview of the printer and its components. ContentsExterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
2RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1IntroductionExterior ViewExterior ViewThe following illustrations show the exterior of the printer.Figure 2 • Printer Exterior—Front ViewFigure 3 • Printer Exterior—Rear View1Front panel2Media door1Electronics cover2Power switch3AC power cord connection12213
IntroductionFront Panel23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 3Front PanelFigure 4 shows the buttons and lights on the front panel. For a description of the front panel buttons, see Table 1 on page 4, and for a description of the front panel lights, see Table 2 on page 5. Figure 4 • Front Panel Buttons and Lights
4RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1IntroductionFront PanelFront Panel ButtonsThis table describes the function of the buttons shown in Figure 4.Table 1 • Front Panel ButtonsButton DetailsLEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or no, indicate on or off, scroll through several choices, input the password, or set up the printer for a firmware download.RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or no, indicate on or off, scroll through several choices, input the password, or set up the printer for a firmware download.SETUP/EXIT Enters and exits the setup mode.PREVIOUS While in setup mode, scrolls to the previous parameter. Press and hold this button to scroll back quickly through parameter sets.NEXT/SAVE While in setup mode, scrolls to the next parameter. Press and hold this button to scroll forward quickly through parameter sets. When exiting setup mode, this button scrolls through the save options.PAUSE Starts and stops the printing process and allows other buttons to be used. If an error messages is on the LCD, pressing this button after the problem is resolved clears the error and allows printing to resume.FEED Forces the printer to feed a blank label each time the button is pressed. • If the printer is not printing, one blank label immediately feeds. • If the printer is printing, one blank label feeds after the current batch of labels is complete.CANCEL In the pause mode, this button cancels print jobs.• If there are multiple print jobs in the print queue, press CANCEL once for each print job to be deleted.• To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off.CALIBRATE  This button can be used to calibrate the printer for the following:• Media length• Media type (continuous or non-continuous)• Print mode (direct thermal or thermal transfer)• Sensor valuesFor more information on calibration, see Calibrate the Printer on page 33.
IntroductionFront Panel23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 5Front Panel LightsThis table details the lights shown in Figure 4 on page 3.Table 2 • Front Panel LightsLight DetailsPOWER Indicates printer power status.•Off — printer is off.•On — printer is on. TAKE LABEL • Off — Normal operation.•Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the label is removed.ERROR Indicates printer operation.•Off — Normal operation.•Flashing — printer pauses until the error condition is resolved and the PAUSE button is pressed.CHECK RIBBON • Off — Normal operation; ribbon (if used) is properly loaded.•On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD shows an error message, and the PAUSE light is on.PAPER OUT Indicates that labels need to be reloaded.PAUSE • Off — normal operation.•On — all printing operations have stopped. Either PAUSE was pressed, a pause command was included in the label format, the on-line verifier detected an error, or a printer error was detected.DATA • Off — Normal operation. No data being received or processed.•On/Blinking — Data processing or printing is taking place. Data is being received.
6RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1IntroductionPrinter ComponentsPrinter ComponentsFigure 5 shows a side view of the printer’s internal components.Figure 5 • Internal ComponentsNote • Depending on the printer options that you selected, your printer could look slightly different. For more about printer options, go to www.zebra.com.1Printhead lever2Ribbon take-up spindle3Ribbon supply spindle4Ribbon dancer assembly (only on select models)5Media guide6Media dancer roller assembly7Media supply guide8Media supply hanger9Lower roller10 Snap plate11 Platen roller12 Tear-off bar12347861211 1059
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 72Printer SetupThis chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer. ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Store or Reship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Select a Site for the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Provide Proper Operating Conditions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Non-Continuous Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15Continuous Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15RFID “Smart” Labels  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17Ribbon Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
8RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer SetupBefore You BeginBefore You BeginReview this checklist, and resolve any issues before you begin setting up your printer. When you are ready, continue with Printer Operation on page 21.Unpack and Inspect  Have you unpacked the printer and inspected it for damage? If you have not, see Unpack and Inspect the Printer on page 9.Select a Site  Have you selected an appropriate location for the printer? If you have not, see Select a Site for the Printer on page 10.Attach Power Cord  Do you have the correct power cord for your printer? If you are unsure, see Power Cord Specifications on page 11. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 11. Connect to a Data Source  Have you determined how the printer will be connected to a data source (usually a computer)? For more information, see Select a Communication Interface on page 12.Select Media  Do you have the correct media for your application? If you are unsure, see Types of Media on page 14.Select Ribbon  Do you need to use ribbon, and is the appropriate ribbon available, if needed? If you are unsure, see Ribbon on page 17.
Printer SetupUnpack and Inspect the Printer23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 9Unpack and Inspect the PrinterWhen you unpack the printer, save all packing materials. When the printer is out of the box, raise the printer’s media door, and remove the power cord.Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces for damage. Raise the media door, and inspect the media compartment for damage to components.Report Shipping DamageIf you discover shipping damage upon inspection:• Immediately notify the shipping company of the damage, and file a damage report with them. Zebra is not responsible for any damage incurred during shipment of the equipment and does not repair this damage under warranty. • Keep all packaging material for shipping company inspection.• Notify your authorized Zebra reseller.Store or Reship the PrinterIf you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the following conditions:• Temperature: –40° to 140°F (–40° to 60°C)• Relative humidity: 5% to 85% non-condensingIf you must ship the printer, remove any ribbon and media from the supply spools to avoid damaging the printer. Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit.
10 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer SetupSelect a Site for the PrinterSelect a Site for the PrinterConsider the following when selecting an appropriate location for your printer.Select a SurfaceSelect a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart.Provide Proper Operating ConditionsBecause the printer was designed and is fabricated as an industrial-type unit, it functions satisfactorily in a location that conforms to specified environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see General Specifications on page 117.Table 3 shows the temperature and relative humidity requirements for the printer when it is operating.Allow Proper SpaceThe printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.Provide a Data SourceIf the printer will be located away from the data source, the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces, see Select a Communication Interface on page 12.Table 3 • Operating Temperature and HumidityMode Temperature Relative HumidityThermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensingDirect Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensingCaution •  Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat.
Printer SetupConnect the Printer to a Power Source23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 11Connect the Printer to a Power SourceTo connect the printer to a power source, complete these steps:1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.2. Plug the power cord into the mating connector on the rear of the printer.3. Plug the other end of the power cord into the power source.Power Cord SpecificationsDepending on how your printer was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, refer to the following guidelines:• The overall cord length must be less than 9.8 ft (3.0 m).• The cord must be rated for at least 5 A, 250 V.• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference. The third wire in the power cord grounds the connection (Figure 6).Figure 6 • Power Cord Specifications• The AC power plug and the IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 7.Figure 7 • International Safety Organization MarksCaution • For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.1AC power plug for your country23-conductor HAR cable3IEC 320 connector4Neutral, earth, live in contact view1 2 3 4+R
12 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer SetupSelect a Communication InterfaceSelect a Communication InterfaceThe way that you connect your printer to a data source depends on the communication options installed in the printer. Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a bidirectional parallel port, and a USB 2.0 port.Figure 8 shows the location of the communication interfaces on the back of the printer. For more information about these interfaces, see Data Ports on page 73.Figure 8 • Communication InterfacesOptional Print Servers:• ZebraNet Wireless Print Server. For more information on this option, see the ZebraNet Wireless Print Server User Guide (Zebra part number 13422L-001).• ZebraNet 10/100 Print Server (10/100 PS). For more information on 10/100 PS, see the ZebraNet 10/100 Print Server User and Reference Guide (Zebra part number 47619L-001).• ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User and Reference Guide (Zebra part number 45537L).Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable and a USB 2.0 cable are also available.1Parallel port2USB 2.0 port3Serial port123
Printer SetupSelect a Communication Interface23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 13Data Cable RequirementsData cables must be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise. To minimize electrical noise pickup in the cable:• Keep data cables as short as possible.• Do not bundle the data cables tightly with the power cords.• Do not tie the data cables to power wire conduits.Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation above the Class B limits.Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in the TIA/EIA-485 Specification.
14 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer SetupTypes of MediaTypes of MediaYour printer is capable of using various forms of media. These include roll and fanfold media (Figure 9) that may be labels or card stock and that may have optional perforations or registration holes. The media also may have a radio frequency identification (RFID) chip and antenna inlay embedded in it (sometimes called “smart” labels). The following sections contain descriptions of the various types of media approved for use in your printer.Figure 9 • Roll and Fanfold MediaSelecting MediaWe strongly recommend the use of Zebra-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear.Roll Media(non-continuous shown)Fanfold MediaImportant • Certain printing conditions may require that you adjust printing parameters, such as print speed, darkness, or print mode. These conditions include (but are not limited to):• printing at high speeds• cutting or peeling the media• the use of extremely thin, small, synthetic, or coated labelsBecause print quality is affected by these and other factors, it is important that you run tests to determine the best combination of printer settings and media for your application. A poor match may limit print quality or print rate, or the printer may not function properly in the desired print mode.
Printer SetupTypes of Media23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 15Non-Continuous MediaNon-continuous web media refers to individual labels that are separated by a gap, notch, or hole (Figure 10). When you look at the media, you can tell where one label ends and the next one begins.Figure 10 • Non-Continuous Web MediaContinuous MediaContinuous media (Figure 11) is one uninterrupted roll of material without gaps, holes, notches, or black marks. This allows the image to be printed anywhere on the label. The individual labels can be cut apart or stored in a roll for later use.Figure 11 • Continuous Media1Hole2Label Gap3NotchImportant •  When using media that has holes or notches, position the sensor directly over a hole or notch.213
16 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer SetupTypes of MediaRFID “Smart” Labels“Smart” labels are usually made from two components: media and an embedded RFID transponder (Figure 12). For more information about reading and encoding RFID tags, see RFID Guidelines on page 61.• The media (usually a label with a UHF transponder embedded between the label and liner) is usually comprised of synthetic- or paper-based material that can be printed upon using direct thermal or thermal transfer printing techniques. The media is typically made from the same materials and adhesives that a non-RFID barcode printer would use.• The UHF transponder, which is sometimes called the RFID tag, is usually comprised of an antenna that is bonded to an integrated circuit (IC) chip. If you hold a “smart” label up to the light, you can see the transponder’s antenna embedded within the label, and you can feel a bump in the label where the IC chip is located.• The IC chip contains the RF circuit, coders, decoders, and memory. At a minimum, “smart” labels have memory that can be read, while the vast majority also have memory that can be encoded by the user as well. For more information about encoding “smart” labels, see ZPL II Commands for RFID on page 63.Figure 12 • RFID “Smart” Labels1Liner2Label3Location of embedded transponder4Outline of transponder antenna (shape varies by manufacturer)(label profile)1234
Printer SetupRibbon23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 17RibbonRibbon is a thin film that is coated on one side with wax or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be.When to Use RibbonThermal transfer media requires ribbon for printing while direct thermal media does not. To determine if ribbon must be used with a particular media, perform a media scratch test.To perform a label scratch test, complete these steps:1. Scratch the print surface of the media with your fingernail.2. Did a black mark appear on the media?Ribbon WidthWhen ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.Coated Side of RibbonRibbon can be wound with the coated side on the inside or outside (see Figure 13). If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated.Figure 13 • Ribbon Coated on Outside or InsideIf a black mark... Then...Does not appear on the media The media is thermal transfer. A ribbon is required with this type of media.Appears on the media The media is direct thermal. No ribbon is required for this type of media, though ribbon may be used to help protect the printhead from abrasion with the media.Outside Inside
18 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer SetupRibbonAdhesive TestIf you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed.To perform an adhesive test, complete these steps:1. Peel a label from its backing.2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.3. Peel the label off of the ribbon.4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?Ribbon Scratch TestIf you do not have labels available, perform the ribbon scratch test. This method works best if the ribbon is not installed.To perform a ribbon scratch test, complete these steps:1. Unroll a short length of ribbon.2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper.3. Scratch the inner surface of the unrolled ribbon with your fingernail.4. Lift the ribbon from the paper.If ink from the ribbon... Then...Adhered to the label The ribbon is coated on the outer surface.Did not adhere to the labelThe ribbon is likely coated on the inner surface. a. Press a corner of the sticky side of the label to the inner surface of the roll of ribbon.b. Peel the label off of the ribbon.c. Observe the results again. The ink from the ribbon should have adhered to the label. If the ink did not stick either time, repeat the adhesive test with a stickier adhesive, or perform the ribbon scratch test.
Printer SetupRibbon23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 195. Observe the results. Did the ribbon leave a mark on the paper?If the ribbon... Then...Left a mark on the paper The ribbon is coated on the outer surface.Did not leave a mark on the paperThe ribbon is likely coated on the inner surface. a. Flip the ribbon over on the paper so the inner side of the ribbon comes in contact with the paper.b. Scratch the outer surface of the unrolled ribbon with your fingernail.c. Lift the ribbon from the paper.d. Observe the results again. The ribbon should have left a mark on the paper. If not, repeat the test, starting with the first side again. You may need to scratch the surface of the ribbon harder.
20 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer SetupRibbon Notes •  _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:Fax: 1.847.821.1795       Attention: TechPubs — CTC
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 213Printer OperationIf you have completed the tasks and resolved the issues in the checklist in Before You Begin on page 8, follow the instruction in this chapter to load and calibrate your printer and to print configuration labels. ContentsLoad the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30Print a Printer Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33Media and Ribbon Sensor Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34Adjust and Calibrate Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34Transmissive (Media) Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
22 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationLoad the PrinterLoad the PrinterThis section gives you a series of instructions to load labels and ribbon (if used). The instructions that follow are for a standard printer in Tear-Off Mode.Load Roll MediaRoll media feeds through the printer from the media hanger or media supply spindle.Figure 14 identifies the components of the printer that you need to be familiar with to load roll media.Figure 14 • Interior Components for Media LoadingTo load roll media, complete these steps:1. Open the printhead.2. Slide the media guide away from the printer frame. You might need to loosen the media guide screw.3. Put the roll of media on the media hanger or spindle. If using a media hanger, adjust the media guide on the hanger so it just touches the media.4. Push the label core toward the printer frame. The labels must be aligned with the label core. 5. Feed the media under the media guide roller and under the printhead.Caution • Be sure the printer is Off (O) if you have connected the power cable.1Printhead lever2Media guide3Media back plate4Optional media spindle1234
Printer OperationLoad the Printer23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 236. Adjust the media guide so it is just touching, but does not restrict, the edge of the media. The labels should lie flat as shown in Figure 15.Figure 15 • Media Position7. Which type of media are you using?1Printhead2Media guide3Labels/mediaIf you are... Then...Using direct thermal media Close the printhead and go to Print a Printer Configuration Label on page 31.Using thermal transfer media Go to Load Ribbon on page 26.Not sure Go to When to Use Ribbon on page 17.123
24 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationLoad the PrinterLoad Fanfold MediaFanfold media feeds through either the bottom or rear access slot from outside the printer. The media hanger and media supply spindle are not used with fanfold media.To load fanfold labels, complete these steps:1. Slide the printhead lever to the Open position.2. Slide the media guide as far from the printer frame as possible.3. How do you want to feed the fanfold labels?•From the bottom slot in the printer body. Figure 16 shows the printer with fanfold labels loaded through the bottom slot.Figure 16 • Fanfold Media—Bottom Loading1Printhead lever (shown in the Open position)2Media guide3Fanfold labels123
Printer OperationLoad the Printer23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 25•From the rear slot in the printer body. Figure 17 shows the printer with fanfold labels loaded through the rear slot.Figure 17 • Fanfold Media—Rear Loading4. Adjust the media guide so it just touches, but does not restrict, the edge of the labels. The labels should lie flat.5. Which type of media are you using?1Printhead lever (shown in the Open position)2Media guide3Fanfold labelsIf you are... Then...Using direct thermal mediaClose the printhead and go to Print a Printer Configuration Label on page 31.Using thermal transfer mediaGo to Load Ribbon on page 26.Not sure Go to When to Use Ribbon on page 17.123
26 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationLoad the PrinterLoad RibbonBefore you load ribbon, make sure that the labels that you are using need ribbon. Only thermal transfer media requires ribbon. Ribbon is not required with direct thermal media, though it may be used to protect the printhead from abrasion. For more information, see When to Use Ribbon on page 17.A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if it does not already have one.To make a ribbon leader, complete these steps:1. Unroll the ribbon about 6 in. (15 cm).2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll.3. Peel a label from the backing.4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them together. This serves as a ribbon leader (Figure 18).Figure 18 • Ribbon LeaderCaution •  Use ribbon that is wider than the thermal transfer media. If the printhead is not protected by the ribbon, the resulting abrasion from the media may cause premature printhead wear.
Printer OperationLoad the Printer23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 27To load the ribbon, complete these steps:1. Align the segments of the ribbon supply spindle as shown in Figure 19.Figure 19 • Ribbon Supply Spindle Segments2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it can go. Figure 20 shows the printer components that are mentioned in this procedure.Figure 20 • Interior Components for Ribbon Loading3. If the printhead is closed, open it using the printhead lever.4. Thread the ribbon leader and attached ribbon under the ribbon guide roller, through the print mechanism, and past the platen roller. 1Top roller2Ribbon take-up spindle3Ribbon supply spindle4Ribbon guide roller5Ribbon leader attached to ribbon6Platen roller (not shown)7Printhead lever (shown in the Open position)1 234657
28 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationLoad the Printer5. Pull the ribbon leader over the printhead and above the top roller (Figure 21).Figure 21 • Threading Ribbon Past Printhead and Platen Roller6. Bring the ribbon leader and ribbon under the ribbon take-up spindle, and wrap them around the spindle. Figure 22 shows the ribbon leader wrapped around the ribbon take-up spindle.Figure 22 • Wrapping Ribbon around Spindle7. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown.1Ribbon leader2Printhead1Ribbon leader2Ribbon take-up spindle1212
Printer OperationLoad the Printer23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 298. Close the printhead.Figure 23 shows how your printer should look with the media and ribbon loaded.Figure 23 • Ribbon Loaded in Printer
30 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationLoad the PrinterRemove Used RibbonWhen the ribbon has run out or must be changed, remove the used ribbon from the take-up spindle (Figure 24).Figure 24 • Ribbon Take-Up SpindleTo remove used ribbon, complete these steps:1. Open the printhead. 2. Has the ribbon run out?3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it stops.The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.4. Slide the used ribbon off of the ribbon take-up spindle. 5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up spindle.6. To load new ribbon, see Load Ribbon on page 26.1Used ribbon2Ribbon take-up spindle3Ribbon release bars4Notch in ribbon take-up spindle5Arrow on ribbon take-up spindle6Ribbon release knob1 2 3456If the ribbon... ThenRan out Continue with the next step.Did not run out Tear or cut the ribbon as close to the ribbon take-up spindle as possible.Caution • Do not cut through the ribbon that is on the take-up spindle because you may damage the spindle. Use the release knob to slide the ribbon off of the spindle.
Printer OperationPrint a Printer Configuration Label23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 31Print a Printer Configuration LabelWhen you have loaded the media and ribbon (if necessary), print a printer configuration label to use as a record of your printer settings. Keep the label for baseline information on your printer when troubleshooting printing problems.To print a configuration label, complete these steps:1. Connect the power cord to the power connection on the back of the printer.2. To confirm the power connection, turn the printer On (I).The printer performs the power-up self test (POST). When the test is complete, PRINTER READY displays on the front panel LCD.3. Does the front panel LCD display PRINTER READY?4. Turn the printer Off (O).5. Press and hold CANCEL while turning the printer On (I).6. Release CANCEL when the DATA light turns off (approximately five seconds).The configuration label prints (Figure 25).7. Did the label print?Caution • For personal and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.If... Then...Ye s Continue with the next step.No  Go to Troubleshooting on page 99.If a configuration label... Then...Printed Connect the printer to your data source. Communication can be handled in many different ways. More information about the options is available in Select a Communication Interface on page 12.Did not print Sensors out of position is a common cause of printing problems. Refer to Adjust and Calibrate Sensors on page 34. For additional assistance, refer to Troubleshooting on page 99.
32 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationPrint a Printer Configuration LabelFigure 25 • Printer Configuration Label
Printer OperationCalibrate the Printer23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 33Calibrate the PrinterThere are five different ways that the printer can be calibrated. You may calibrate the printer as needed.•Auto-calibration occurs when the printer feeds media after the printhead is closed and when the printer is first turned on (see Media Power Up on page 54 and Head Close on page 54 for options). The printer automatically sets the value it detects for the spaces between labels. This type of calibration also happens as part of both the sensor profile and media and ribbon sensor calibration procedures.•Long Calibration, which you select by pressing PAUSE then CALIBRATE, calibrates the printer for media length, media type (continuous or non-continuous), and print mode (thermal or direct thermal transfer) and updates the sensor values. This calibration is the same as what is performed when Calibration is selected for the MEDIA POWER UP and HEAD CLOSE parameters. For more information, see Media Power Up on page 54 or Head Close on page 54.•Short Calibration, which is a selection for the MEDIA POWER UP and HEAD CLOSE parameters, uses current sensor values rather than detecting the spaces between labels and resetting the sensors. This calibration sequence may use fewer labels than the long calibration sequence, but it is less reliable because the values that are stored in the sensors could be incorrect. For more information, see Media Power Up on page 54 or Head Close on page 54.•Sensor Profile Calibration, which you select through the front panel, auto-calibrates the printer and prints a media sensor profile. See Sensor Profile on page 49 for instructions.•Media and Ribbon Sensor Sensitivity Calibration, which you select through the front panel, resets the sensitivity of the sensors to detect correctly the media and ribbon that you are using. See Media and Ribbon Sensor Calibration on page 34 for instructions. If you change the type of ribbon and/or media, you might need to reset the sensitivity of the media and ribbon sensors. When the sensors are at their new sensitivity, the printer performs an auto-calibration.
34 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationAdjust and Calibrate SensorsAdjust and Calibrate SensorsThis section describes how to adjust and calibrate sensors.Media and Ribbon Sensor CalibrationMedia and ribbon sensor calibration is one of the most common adjustments to the printer settings. This procedure is performed through the front panel.Indications that the sensitivity may need to be reset are:•The CHECK RIBBON light is on even though the ribbon is properly installed.• Non-continuous labels are being treated as continuous labels.To adjust the sensitivity of media and ribbon sensors, complete these steps:1. From the front panel, press the right oval to start the calibration procedure. The LOAD BACKING prompt displays.2. Open the printhead.3. Remove approximately 8 in. (203 mm) of labels from the media backing, and pull the media into the printer so that only the backing is between the media sensors.4. Leave the printhead open.5. Press the right oval to continue.The REMOVE RIBBON prompt displays.6. Remove the ribbon (if used).7. Close the printhead.8. Press the right oval to continue.The message CALIBRATING PLEASE WAIT displays.The printer adjusts the scale (gain) of the signals that it receives from the media and ribbon sensors. On the sensor profile, this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application (for more information, see Sensor Profile on page 49).When calibration is complete, RELOAD ALL displays.9. Open the printhead and pull the media forward until a label is positioned under the media sensor.10. Reload the ribbon (if used) into to its proper position.Note • Before you begin the calibration procedure, make sure that the maximum length is set to a value 1 in. (25.4 mm) greater than the length of the labels that you are using. If the maximum length is set to a lower value, the calibration process assumes that continuous media is in the printer.Important • This procedure must be followed exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the procedure.
Printer OperationAdjust and Calibrate Sensors23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 3511. Close the printhead.12. Press the right oval to continue.The printer does a calibration equivalent to pressing CALIBRATE; during this process, the printer determines the label length. To see the new readings on the new scale, print a sensor profile.
36 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationAdjust and Calibrate SensorsTransmissive (Media) SensorsThe transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two. Adjust these sensors only when the printer cannot detect the top of the label. The front panel LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in the printer.To adjust the upper media sensor for the inside half of the media, complete these steps:1. Remove the ribbon (if ribbon is used).2. Locate the upper media sensor (Figure 26). The upper media sensor eye is directly below the adjustment screw head.Figure 26 • Upper Media Sensor Location3. Slightly loosen the upper media sensor adjustment screw using a Phillips-head screwdriver.4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole).5. Tighten the adjustment screw to secure the upper media sensor.Note • The upper media sensor can be positioned along the inside half of the media (the side closest to the back of the printer) or the outside half of the media (the side farthest from the back of the printer).1Upper media sensor adjustment screw2Upper media sensor12
Printer OperationAdjust and Calibrate Sensors23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 37To adjust the upper media sensor for the outside half of the media:1. Remove the ribbon (if ribbon is used).2. Locate the upper media sensor. The upper media sensor eye is directly below the adjustment screw head. 3. Remove the upper media sensor adjustment screw using a Phillips-head screwdriver.4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the outside slot. Carefully pull the wires through the cable tie. You may need to set aside the sensor wire cover if the adjustment is too far to the outside.5. Replace and slightly tighten the adjustment screw.6. Slide the upper media sensor along the slot to the desired position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole).7. Tighten the adjustment screw.8. Make sure that the wires are routed back into the groove of the media sensor bracket.To adjust the lower media sensor, complete these steps:1. Locate the lower media sensor assembly under the rear roller (Figure 27). The sensor is a spring clip holding a circuit board.Figure 27 • Lower Media Sensor Location2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as needed (wires should have a little slack).3. If you move the sensor inward and a large loop of wire develops, remove the electronics cover from the side of the printer, and gently pull the wires through. Clamp the wires so that they do not rub any drive belts.1Lower media sensor1
38 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationAdjust Printhead Pressure and Toggle PositionAdjust Printhead Pressure and Toggle PositionPrinthead pressure is one factor that affects print quality. If the toggle pressure is too light or uneven, the labels and ribbon may slip.Toggle Position AdjustmentToggle adjustment may be needed if printing is too light on one side or if thick labels are used. The toggles should be positioned so they provide even pressure on the labels. Slide the toggles to the desired location. If the labels are too narrow to fit both toggles, position one toggle over the center of the labels and decrease the pressure on the unused toggle.Printhead Pressure AdjustmentIf positioning the toggles properly does not solve the problem, adjust printhead pressure. Maximize printhead life by using the lowest pressure that produces the desired print quality.To adjust printhead pressure, complete these steps:1. Print some labels at 2.4 in. (61 mm) per second by running the PA U S E  S e l f  Tes t  on page 110.2. While printing labels, use the front panel controls to lower the darkness setting until the labels are printing gray instead of black.3. Loosen the locking nuts at the top of the toggle assemblies (Figure 28).Important • Print quality depends on the labels and ribbon used as well as the toggle pressure. Make sure that your labels and ribbon are right for your application. •Direct thermal media does not need ribbon.•Thermal transfer media needs ribbon.Caution • Observe proper electrostatic safety precautions when handling any static-sensitive components such as circuit boards and printheads.
Printer OperationAdjust Printhead Pressure and Toggle Position23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 39Figure 28 • Toggle Assemblies4. Some media types require higher pressure to print well. For these media types, increase or decrease pressure using the adjusting nuts until the left and right edges of the printed area are equally dark. 5. Increase the darkness level using the front panel controls until the printing is clear.6. Tighten the locking nuts.1Locking nuts2Adjusting nuts21
40 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Printer OperationAdjust Printhead Pressure and Toggle Position Notes •  _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:Fax: 1.847.821.1795       Attention: TechPubs — CTC
23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 414Front Panel ControlsThis chapter describes the function of the front panel.ContentsOverview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42Enter Setup Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43Front Panel LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44ZebraNet®Wired Print Server LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
42 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsOverviewOverviewAfter you have installed media and ribbon and printed a configuration label, you can change the printer’s settings using the front panel controls. For an overview of the front panel, including descriptions of the buttons and lights, see Front Panel on page 3. If you need to restore the printer to its factory default settings, see FEED and PAUSE Self Test on page 112.Many printer settings may be controlled by your printer’s driver or label preparation software. Refer to the driver or software documentation for more information.Enter Setup ModeTo enter Setup Mode, complete these steps:1. Press SETUP/EXIT to enter Setup Mode. 2. Press either NEXT/SAVE or PREVIOUS to scroll through the parameters.Exit Setup ModeTo leave Setup Mode, complete these steps:1. Press SETUP/EXIT.The LCD displays SAVE CHANGES.2. Press the left or right oval to display the save options (Table 4).3. Press NEXT/SAVE to select the displayed choice.When the configuration and calibration sequence is done, PRINTER READY displays.Table 4 • Save Options When Leaving Setup ModeLCD Display DescriptionPERMANENTPermanently saves the changes. Values are stored in the printer even when power is turned off.TEMPORARYSaves the changes until you change them again or until power is turned off.CANCELCancels all changes from the time you pressed SETUP/EXIT except the darkness and tear-off settings (if they were changed).LOAD DEFAULTSSets all parameters other than the network settings back to the factory defaults. To see the factory default values, see Front Panel LCD on page 44.Note • Loading factory defaults causes the printer to auto-calibrate. LOAD LAST SAVELoads values from the last permanent save.DEFAULT NETSets the wired and wireless network settings back to factory defaults.
Front Panel ControlsPassword-Protected Parameters23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 43Password-Protected ParametersCertain parameters are password-protected by factory default, including the communication parameters.The first attempt to change a password-protected parameter (pressing one of the ovals) requires you to enter a four-digit password at the ENTER PASSWORD display. The left oval changes the selected digit position; the right oval increases the selected digit value. After entering the password, press NEXT/SAVE. The parameter you wish to change is displayed. If the password was entered correctly, you can now change the value.The first time that you attempt to change a password-protected parameter, the printer displays ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup Mode by pressing SETUP/EXIT or by turning the printer Off (O).To Enter a Password for a Password-Protected Parameter, complete these steps:1. At the password prompt, use the left oval to change the selected digit position.2. When you have selected the digit that you wish to change, use the right oval to increase the selected digit value. Repeat these two steps for each digit of the password.3. After entering the password, press NEXT/SAVE.The parameter you selected to change is displayed. If the password was entered correctly, you can change the value.Default Password ValueThe default password value is 1234. The password can be changed using the ^KP (Define Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet®PrintServer II required).Disable the Password Protection FeatureYou can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the ^KPØ ZPL/ZPL II command. To reenable the password-protection feature, send the ZPL/ZPL II command ^KPx, where x can be any number from 1 to 9999.Note •  If the parameters are set incorrectly, the printer may function unpredictably.
44 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDFront Panel LCDUse the LCD display on the front panel to adjust printer settings. Table 5 shows parameters in the order in which they are displayed when you press NEXT/SAVE after entering setup mode. Throughout this process, press NEXT/SAVE to continue to the next parameter, or press PREVIOUS to return to the previous parameter in the cycle. Table 6 on page 59 shows the additional parameters that appear when a wireless print server is installed in the printer.Table 5 • Printer Parameters (Sheet 1 of 15)Parameter Action/ExplanationDARKNESSAdjusting Print DarknessDarkness settings depend on a variety of factors, including ribbon type, labels, and the condition of the printhead. You may adjust the darkness for consistent high-quality printing.If printing is too light, or if there are voids in printed areas, you should increase the darkness. If printing is too dark, or if there is spreading or bleeding of printed areas, you should decrease the darkness. Darkness settings also may be changed by the driver or software settings.The FEED Self Test described in FEED Self Test on page 111 can also be used to determine the best darkness setting. Because the darkness setting takes effect immediately, you can see the results on labels that are currently printing.Important • Set the darkness to the lowest setting that provides good print quality. If the darkness is set too high, the ink may smear, the ribbon may burn through, or the printhead may wear prematurely.• Press the right oval to increase darkness. • Press the left oval to decrease darkness.Default: +4Range: 0 to +30.0PRINT SPEEDAdjusting Print SpeedSlower print speeds typically yield better print quality. Print speed changes take effect upon exiting the menu mode.• Press the right oval to increase print speed. • Press the left oval to decrease print speed.Default: 2 ipsRange: 2 ips to +12 ips (depends on specific printer)TEAR OFFAdjusting the Tear-Off PositionThis parameter establishes the position of the labels over the tear-off/peel-off bar after printing. Each press of an oval adjusts the tear-off position by four dot rows.• Press the right oval to increase value. • Press the left oval to decrease value.Default: +0Range: –120 to +120
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 45PRINT MODESelecting Print ModePrint mode settings tell the printer the method of label delivery that you wish to use. Be sure to select a print mode that your hardware configuration supports because some of the selections displayed are for optional printer features.• Press either oval to display choices.Default: Tear-OffSelections: Tear-Off, Peel-Off, Cutter, Applicator, RewindNote • Only Tear-Off mode is supported.MEDIA TYPESetting Media TypeThis parameter tells the printer the type of media that you are using. Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).When non-continuous media is selected, the printer feeds media to calculate label length (the distance between two recognized registration points of the inter-label gap, webbing, or alignment notch or hole).• Press either oval to display choices.Default: Non-ContinuousSelections: Continuous, Non-ContinuousSENSOR TYPESetting the Sensor TypeThis parameter tells the printer whether you are using media with a web (gap/space between labels, notch, or hole) to indicate the separations between labels or if you are using media with a black mark printed on the back. If your media does not have black marks for registration on the back, leave your printer at the default (web).• Press either oval to display other choices.Default: WebSelections: Web, markNote • Only Web is supported.PRINT METHODSelecting Print MethodThe print method parameter tells the printer the method of printing that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon). • Press either oval to display choices.Default: Thermal transferSelections: Thermal transfer, direct thermalNote • Selecting direct thermal when using thermal transfer media and ribbon creates a printer error condition, but printing continues.Table 5 • Printer Parameters (Sheet 2 of 15)Parameter Action/Explanation
46 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDPRINT WIDTHSetting Print WidthPrint width determines the printable area across the width of the label.To change value shown:1. Press the left oval to move the cursor.2. Press the right oval to increase the value of the digit.Note • The printer does not accept any value larger than the maximum print width listed in General Specifications on page 117.To change the unit of measurement:a. Press the left oval until the unit of measurement is active.b. Press the right oval to toggle to a different unit of measure (mm, inches, or dots).Default Range: The default and range of acceptable values vary depending on what printer you have. See General Specifications on page 117 for further information about the ranges available for your model.MAXIMUM LENGTHSetting Maximum LengthMaximum length is used in conjunction with the calibration procedure. The value of this setting is the maximum label length that is used during the media portion of the calibration process. Only a few labels are required to set media sensors. Always set the value that is at least 1 in. (25.4 mm) longer than the longest label to be used on the printer.• To increase the value, press the right oval.• To decrease the value, press the left oval. Default Range: The default and range of acceptable values vary depending on your printer’s configuration. Values are adjustable in 1 in. (25.4 mm) increments.Table 5 • Printer Parameters (Sheet 3 of 15)Parameter Action/Explanation
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 47EARLY WARNINGSetting Early WarningWhen this parameter is enabled, the printer provides warnings when labels or ribbons are running low or when the printhead needs to be cleaned.Note • Labels per roll and ribbon length need to be updated when beginning use of the Early Warning System. Also, the printer does not make any adjustments when power is turned off and on.• Press the right or left oval to display other choices.Default: MEDIA DISABLED, MAINTENANCE OFFSelections: MEDIA DISABLED, MEDIA ENABLED, MAINTENANCE OFF, MAINTENANCE ONTo change the Early Warning settings,1. When the LCD displays EARLY WARNING, press the right or left oval until the desired setting is listed on the LCD. (If you are prompted for a password, enter your password using the instructions in Password-Protected Parameters on page 43.)2. Press NEXT/SAVE to access the next early warning option.3. Repeat this process to set the early warning for ribbon or maintenance (printhead cleaning).When the printer detects that less than 15% of the labels or ribbon remain, WARNING MEDIA LOW appears on the LCD. If the alert function has been enabled, an alert is also sent. When the printhead is opened then closed after a media or ribbon warning has been received, the LCD prompts with MEDIA REPLACED?. Press the right oval to select YES to clear the warning and reset the label counter. When setting the Early Warning for maintenance, the LCD prompts HEAD CLEAN?. 4. Press the right oval to select YES. 5. Press SETUP/EXIT to exit setup mode.6. Press NEXT/SAVE to save changes.LABELS PER ROLLSetting Labels Per RollThis parameter needs to be updated when setting the Early Warning System so the printer can provide early warnings when labels are running low.• Press the right or left oval to display other choices.Default: 900 labelsRange: 100 labels to 9999 labelsRIBBON LENGTHSetting Ribbon LengthThis parameter must be updated when setting the Early Warning System so the printer can provide early warnings when ribbon is running low.• Press the right or left oval to display other choices.Default: 450 m Range: 100 m to 450 mLIST FONTSList Fonts• Press the right oval to print a label that lists the available fonts in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, Flash memory, font EPROMs, or font cards.Table 5 • Printer Parameters (Sheet 4 of 15)Parameter Action/Explanation
48 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDLIST BAR CODESList Bar Codes• Press the right oval to print a label that lists the available bar codes in the printer.LIST IMAGESList Images• Press the right oval to print a label that lists the available images stored in the printer’s RAM, Flash memory, optional EPROM, or optional memory card.LIST FORMATSList Formats• Press the right oval to print a label that lists the available formats stored in the printer’s RAM, Flash memory, optional EPROM, or optional memory card.LIST SETUPList Setup• Press the right oval to print a label that lists the current printer configuration. (Same label as shown in Print a Printer Configuration Label on page 31.)LIST ALLList All• Press the right oval to print labels that list the available fonts, bar codes, images, formats, and the current printer configuration.FORMAT CARDA       BFormat Memory CardCaution • Perform this operation only when it is necessary to erase all previously stored information from the memory card. 1. When the LCD displays INITIALIZE CARD, press the left oval to select the A memory (internal CompactFlash) or the right oval to select B memory (PCMCIA card). (If you are prompted for a password, enter your password using the instructions in Password-Protected Parameters on page 43.)The front panel LCD asks ARE YOU SURE?.2. Do you wish to continue?• Press the left oval to select NO to cancel the request and return to INITIALIZE CARD prompt.• Press the right oval to select YES and begin initialization.FORMATTING CARD displays. When formatting is complete, INITIALIZE CARD displays.Note • Depending on the amount of memory in the memory card, initialization may take up to three minutes to complete.Table 5 • Printer Parameters (Sheet 5 of 15)Parameter Action/Explanation
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 49INIT FLASH MEMInitialize Flash MemoryCaution • Perform this operation only when it is necessary to erase all previously stored information from Flash memory. 1. When the LCD displays INITIALIZE CARD, press the right oval to select YES. (If you are prompted for a password, enter your password using the instructions in Password-Protected Parameters on page 43.)The LCD asks INITIALIZE FLASH. 2. Press the right oval to select YES.The LCD asks ARE YOU SURE?.3. Do you wish to continue?• Press the left oval to select NO to cancel the request and return to the INIT FLASH MEM prompt.• Press the right oval to select YES and begin initialization.When formatting is complete, INIT FLASH MEM displays.SENSOR PROFILESensor ProfileThe media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location.• Press the right oval to start this standard calibration procedure and print a media sensor profile.Figure 29 shows a media sensor profile. If the sensitivity of the media and/or ribbon sensors must be adjusted, use Calibrate Media and Ribbon Sensors on page 50 to adjust the media and ribbon sensor sensitivity.Figure 29 • Media Sensor ProfileTable 5 • Printer Parameters (Sheet 6 of 15)Parameter Action/Explanation
50 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDMEDIA AND RIBBON CALIBRATECalibrate Media and Ribbon SensorsUse this procedure to adjust sensitivity of media and ribbon sensors.Important • This procedure must be followed exactly as presented. All of the steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the procedure.1. Press the right oval to start the calibration procedure. The LOAD BACKING prompt displays.2. Open the printhead.3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the media into the printer so that only the backing is between the media sensors.4. Leave the printhead open.5. Press the right oval to continue.The REMOVE RIBBON prompt displays.6. Remove the ribbon.7. Close the printhead.8. Press the right oval to continue.The message CALIBRATING PLEASE WAIT displays.The printer adjusts the scale (gain) of the signals that it receives from the media and ribbon sensors. On the sensor profile, this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application.When calibration is complete, RELOAD ALL displays.9. Open the printhead and pull the media forward until a label is positioned under the media sensor.10. Reload the ribbon.11. Close the printhead.12. Press the right oval to continue.The printer does a calibration equivalent to pressing CALIBRATE; during this process, the printer determines the label length. To see the new readings on the new scale, print a sensor profile.PARALLEL COMMSetting Parallel CommunicationsSelect the communications port that matches the one being used by the host computer.• Press the right or left oval to display other choices.Default: BidirectionalSelections: Bidirectional, unidirectional, or Twinax/coaxSERIAL COMMSetting Serial CommunicationsSelect the communications port that matches the one being used by the host computer.• Press the right or left oval to display other choices.Default: RS-232Selections: RS-232, RS-422/485, RS-485 multidropTable 5 • Printer Parameters (Sheet 7 of 15)Parameter Action/Explanation
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 51BAUDSetting BaudThe baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.• Press the right or left oval to display other choices.Default: 9600Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400, 57600, 115200DATA BITSSetting Data BitsThe data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer.Note • Code Page 850 requires the data bits to be set to 8 bits.• Press the right or left oval to display other choices.Default: 8bitsSelections: 7 bits, 8 bitsPARITYSetting ParityThe parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer.• Press the right or left oval to display other choices. Default: NONESelections: NONE, ODD, EVENHOST HANDSHAKESetting Host HandshakeThe handshake protocol of the printer must match the handshake protocol of the host computer for proper communications to take place. Select the handshake protocol that matches the one being used by the host computer.• Press the right or left oval to display other choices.Default: XON/XOFF Selections: XON/XOFF, DSR/DTR, RTS/CTSPROTOCOLSetting ProtocolProtocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL II Programming Guide.• Press the right or left oval to display other choices. Default: NONESelections: NONE, ZEBRA, ACK_NAKNote • Zebra is the same as ACK_NAK, except that Zebra response messages are sequenced. If Zebra is selected, the printer must use DSR/DTR host handshake protocol.Table 5 • Printer Parameters (Sheet 8 of 15)Parameter Action/Explanation
52 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDNETWORK IDSetting Network IDNetwork ID is used to assign a unique number to a printer used in an RS-422/RS-485 network. This gives the host computer the means to address a specific printer. If the printer is used in an RS-422/RS-485 network, you must select a network ID number. This does not affect TCP/IP or IPX networks.1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Default: 000Range: 000 to 999COMMUNI-CATIONSSetting Communications ModeThe communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. When DIAGNOSTICS is selected, all data sent from the host computer to the printer is printed as straight ASCII characters, with the hex value below the ASCII text. The printer prints all characters received, including control codes, like CR (carriage return). A sample printout is shown in Communications Diagnostics Test on page 112. Notes on diagnostic printouts are:• FE indicates a framing error.• OE indicates an overrun error.• PE indicates a parity error.• NE indicates noise.1. Press the right or left oval to toggle between the choices.2. For any errors, check that your communication parameters are correct. 3. Set the print width equal to or less than the label width used for the test. See Label Specifications on page 120 for more information.Default: NORMAL MODESelections: NORMAL MODE, DIAGNOSTICSCONTROL PREFIXControl Prefix CharacterThe printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Default: 7E (tilde—displayed as a black square)Range: 00 to FFTable 5 • Printer Parameters (Sheet 9 of 15)Parameter Action/Explanation
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 53FORMAT PREFIXFormat Prefix CharacterThe format prefix is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. The printer looks for this 2-digit hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide Volume I for more information.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Default: 5E (caret)Range: 00 to FFDELIMITER CHARDelimiter CharacterThe delimiter character is a 2-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for more information.Note • Do not use the same hex value for the control, format, and delimiter character. The printer must see different characters to work properly.1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.Default: 2C (comma)Range: 00 to FFZPL MODESelecting ZPL ModeThe printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II. This eliminates the need to rewrite any ZPL formats you already have. See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II.• Press the right or left oval to display other choices.Default: ZPL IISelections: ZPL II, ZPLTable 5 • Printer Parameters (Sheet 10 of 15)Parameter Action/Explanation
54 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDMEDIA POWER UPMedia Power UpThis parameter sets the action of the labels when the printer is turned on.• Press the right or left oval to display the choices. Default: CalibrationSelections: Feed, Calibration, Length, Short Cal, and No Motion•Feed—feeds the labels to the first registration point.•Calibration—determines the length of the label and adjusts the sensor settings.•Length—In continuous mode, feeds the last stored label length. In non-continuous mode, calibrates based on the maximum label length setting (see Setting Maximum Length on page 46).•Short Cal—calibrates label length using the current sensor settings.•No Motion—the media does not move. You must press FEED to cause the printer to resynch to the start of the next label.HEAD CLOSEHead CloseThis parameter sets the action of the labels when the printhead is closed.• Press the right or left oval to display the choices. Default: CalibrationSelections: Feed, Calibration, Length, Short Cal, and No Motion•Feed—feeds the labels to the first registration point.•Calibration—determines the length of the label and adjusts the sensor settings.•Length—In continuous mode, feeds the last stored label length. In non-continuous mode, calibrates based on the maximum label length setting (see Setting Maximum Length on page 46).•Short Cal—calibrates label length using the current sensor settings.•No Motion—the media does not move. You must press FEED to cause the printer to resynch to the start of the next label.BACKFEEDBackfeed SequenceThis parameter establishes when and how much label backfeed occurs after a label is removed or cut in Peel-Off, Cutter, and Applicator modes. It has no effect in Rewind or Tear-Off modes. This parameter setting can be superseded by the ~JS instruction when received as part of a label format (see the ZPL II Programming Guide).Note • The difference between the value entered and 100% establishes how much backfeed occurs before the next label prints. For example, a value of 40 means that 40% of the backfeed takes place after the label is removed or cut. The remaining 60% takes place before the next label prints. A value of BEFORE means that all backfeed takes place before the next label prints.• Press the right or left oval to display other choices.Default: DEFAULT (90%)Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%, 50%,60%, 70%, 80%Table 5 • Printer Parameters (Sheet 11 of 15)Parameter Action/Explanation
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 55LABEL TOPAdjusting Label Top PositionThe label top position adjusts the print position vertically on the label. Positive numbers adjust the label top position further down the label (away from the printhead), negative numbers adjust the position up the label (toward the printhead).The displayed value represents dots.• To increase the value, press the right oval.• To decrease the value, press the left oval. Default: +0Range: –120 to +120 dot rowsLEFT POSITIONAdjusting Left PositionThis parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing to the left by the number of dots selected, negative numbers shift printing to the right.The displayed value represents dots. 1. Press the left oval to move the cursor.2. Press the right oval to change between + and to increase the value of the digit.3. For a negative value, enter the value before changing to the minus sign.Default: 0000Range: –9999 to +9999VERIFIER PORTSetting the Verifier PortThe auxiliary port is used to determine how the printer reacts to the online verifier. The three operating conditions for this port are:•OFF: The verifier port is off.•VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code is near the upper edge of the label, the label is fed out far enough to be verified and then backfed to allow the next label to print and be verified.•VER-THRUPUT: Allows greatest throughput but may not indicate a verification error immediately upon detection. May print from one to three labels before an error is recognized and printing stops.• Press the right or left oval to display other choices.Default: OffSelections: Off, VER-RPRNT, VER-THRUPUTFor more information on the operation of the optional verifier, see the documentation provided with that option.Table 5 • Printer Parameters (Sheet 12 of 15)Parameter Action/Explanation
56 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDAPPLICATOR PORTSetting the Applicator PortDetermines the action of the verifier port.Note • Set this value as suggested by the applicator manufacturer.•Off: The applicator port is off.•Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the label forward.•Mode 2: Asserts the ~END_PRINT signal high while the printer is moving the label forward.•Mode 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes.•Mode 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a label has been completed and positioned. Not asserted during continuous printing modes.• Press the right or left oval to display other choices.Default: OffSelections: Off, mode 1, mode 2, mode 3, mode 4START PRINT SIGStart Print SignalThis parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer. •In Pulse Mode, labels print when the signal transitions from HIGH to LOW. •In Level Mode, labels print as long as the signal is asserted LOW.Caution • Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded. The printer must be returned to its designated setting for it to work properly.•Press the right or left oval to display other choices.Default: Pulse ModeSelections: Pulse Mode, Level ModeRESYNCH MODEResynch ModeThis parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected.•Feed Mode—If the label top is not where expected, the printer feeds a blank label to find the label top position.•Error Mode—If the label top is not where expected, the printer stops, enters Pause Mode, displays the message Error Condition Feed Label, flashes the ERROR light, and asserts the Service Required signal (pin 10 on the Applicator Interface Connector).To resynch the media to the top of the label in Error Mode, press PAUSE to exit Pause Mode. The ERROR light stops flashing, and the Service Required signal is deactivated. The action of the printer is determined by the Head Close configuration selection (see Head Close on page 54).• Press the right or left oval to toggle between choices.Default: Feed ModeSelections: Feed Mode, Error ModeTable 5 • Printer Parameters (Sheet 13 of 15)Parameter Action/Explanation
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 57WEB S.These parameters are automatically set during the calibration procedure. They should be changed only by a qualified service technician. See the Maintenance Manual for more information on these parameters.• Press NEXT/SAVE to scroll through these parameters.MEDIA S.RIBBON S.MARK S.TAKE LABELMARK MED S.MEDIA LEDRIBBON LEDMARK LEDLCD ADJUSTLCD AdjustmentThis parameter allows you to adjust the contrast of your LCD if it is difficult to read.1. Press the left oval to move the cursor.2. Press the right oval to toggle +/- or to increase the value of the digit.Range: 00 to 19FORMAT CONVERTFormat ConvertSelects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale.Note • Not applicable on all printers.• Press the right or left oval to display other choices.Default: NoneSelections: None, 150 → 300, 150 → 600, 200 → 600, 300 → 600IDLE DISPLAYIdle DisplayThis parameter selects the LCD options for the real-time clock.Note • If the default value is not selected, pressing either oval briefly displays the firmware version of the printer.• Press the right or left oval to display other choices.Default: Firmware versionSelections: mm/dd/yy (24 hour), mm/dd/yy (12 hour), dd/mm/yy (24 hour), dd/mm/yy (12 hour)RTC DATERTC (Real-time clock) DateThis parameter allows you to set the date following the convention selected in IDLE DISPLAY.1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit.Table 5 • Printer Parameters (Sheet 14 of 15)Parameter Action/Explanation
58 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCDRTC TIMERTC (Real-time clock) TimeThis parameter allows you to set the time following the convention selected in IDLE DISPLAY.1. Press the left oval to move to the next digit position. 2. Press the right oval to increase the value of the digit.RFID TESTQUICK SLOWRFID TestIn both versions of this test, the printer attempts to read and write to a transponder. In the slow test, the printer also checks the reader version number. If the printer fails the test, the front panel displays an error message.1. Place an RFID label over the reader (no movement occurs with the test).2. Press SELECT to select the parameter.3. Press MINUS (–) to select QUICK.ORPress PLUS (+) to select SLOW.4. If necessary, press PLUS (+) to select CONTINUE.5. Press SELECT to deselect the parameter.RFID TAG TYPEDetect/Specify RFID Tag TypeDefault: AUTO DETECTSelections: AUTO DETECT, TAG-IT, ICODE, PICO, ISO15693, EPC, NONENote • For the RXiIIIPlus, leave this parameter set to AUTO DETECT.RFID ERR STATUSRFID Error StatusIf an error condition exists, a message may be displayed here.LANGUAGESelecting the Display LanguageThis parameter allows you to change the language used on the LCD.• Press the right or left oval to display other choices.Default: EnglishSelections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish, Danish, Spanish 2, Dutch, Finnish, JapaneseTable 5 • Printer Parameters (Sheet 15 of 15)Parameter Action/Explanation
Front Panel ControlsFront Panel LCD23063L-001 Rev. 1 6/7/2004 RXiIIIPlus User Guide 59ZebraNet®Wired Print Server LCD DisplaysThe menu options shown in Table 6 display only if you have the ZebraNet PrintServer II installed.Table 6 • Print Server LCD DisplaysLCD ExplanationIP RESOLUTIONIP ResolutionDepending on the selection, allows either the user (permanent) or the server (dynamic) to select the IP address. For more information, see the PrintServer II™ Installation and User Guide.• Press the right or left oval to display other choices.Default: DynamicSelections: Dynamic, permanentIP PROTOCOLSIP ProtocolsIf Dynamic was chosen in the previous parameter, this selection determines the method(s) by which the PrintServer II receives the IP address from the server. For more information, see the PrintServer II™ Installation and User Guide.• Press the right or left oval to display other choices.Default: AllSelections: All, gleaning only, RARP, BOOTP, DHCP, DHCP/BOOTPIP ADDRESSIP AddressThis parameter allows you to select the IP address if Permanent was chosen in IP RESOLUTION. (If Dynamic was chosen, the user cannot select the address.) For more information, see the PrintServer II™ Installation and User Guide.1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.SUBNET MASKSubnet MaskThis parameter selects the part of the IP address that is considered to be part of the local network. It can be reached without going through the default gateway.• Press the right or left oval to display other choices.Default: Permanent (user must set)Selections: Dynamic (user may set, but server can assign), permanentDEFAULT GATEWAYDefault GatewayThis parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network.1. Press the left oval to move to the next digit position.2. Press the right oval to increase the value of the digit.
60 RXiIIIPlus User Guide 6/7/2004 23063L-001 Rev. 1Front Panel ControlsFront Panel LCD Notes •  _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________To provide feedback on this document, please send your comments to techpubs@zebra.com, or write your comments on this page and fax to the following:Fax: 1.847.821.1795       Attention: TechPubs — CTC

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