Zhuhai Pantum Electronics 5103MFP Monochrome Laser Multifunctional Printer User Manual Pantum User Guide
Zhuhai Pantum Electronics Co., Ltd Monochrome Laser Multifunctional Printer Pantum User Guide
User manual
Pantum M6700/06800 Series
Pantum M7100/07200 Series
Monochrome Laser MFP
User Guide
It is recommended that you read this Guide carefully before using the printer
Preface
Welcome to the Pantum Series products!
We heartily appreciate your using of Pantum Series products!
To protect your vital interests, please carefully read the following statements.
Legal Notice
Trademark
Pantum and Pantum logos are registered trademarks of Zhuhai Pantum Electronics Co.,Ltd.
Microsoft®, Windows®, Windows Server®and Windows Vista® are trademarks registered by Microsoft Corporation in
the United States or other countries/regions.
Mopria®, the Mopria® Logo and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc.
Wi-Fi Direct,Wi-Fi Protected Setup(WPS),WPA,WPA2,and Wi-Fi Protected Access are marks of the Wi-Fi Alliance.
The ownership to the names of the software in this User Guide belongs to their respective companies in accordance
with corresponding license agreement, and they are referred for instructions only.
All other product and brand names herein may be the registered trademarks, trademarks or service marks of their
respective owners, and they are referred for instructions only.
Copyright
The Copyright of this User Guide is owned by Zhuhai Pantum Electronics Co.,Ltd.
It is prohibited to copy, translate, modify and transmit this User Guide by any means or in any form without the prior
written consent of Zhuhai Pantum Electronics Co.,Ltd.
Version:V1.0
Disclaimer
For a better user experience, Zhuhai Pantum Electronics Co.,Ltd. reserves the right to make changes to the User
Guide. The information contained herein is subject to change without notice.
Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express
warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co.,Ltd. does
not make any express or implied warranty or guarantee to this User Guide (including composing or words).
Using this product to copy, print, scan certain documents or images or make other forms of operations may be
prohibited by the local laws. If you are uncertain about the legality of using this product for certain documents or images,
you should consult your legal advisor in advance.
The product can only be used safely in the non-tropical areas at an altitude no higher than 2000 meters.
Safety Precautions
Laser Safety
The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser
radiation will not leak. To avoid laser radiation, please do not randomly disassemble the printer!
The printer follows the provisions of Class 1 laser products under CFR standard. The printer has a Class III b laser
diode, which has no laser radiation leakage among laser components.
The laser components shall complies with the requirements of: U.S. Code of Federal Regulations, 21 CFR 1040, IEC
60825-1.
The following label is attached to the laser components inside the printer:
Safety Warning
Please note the following safety warnings before using the printer:
Warning
There is high-voltage electrode inside the printer. Before cleaning the printer, make sure
the power is turned off!
Plugging and unplugging the power cord plug with a wet hand can result in an electric
shock.
The fuser unit is hot when and after printing. Touching the fuser unit (the shaded area as
shown) may cause burns!
The fuser unit is attached with a high temperature warning label. Please do not remove or
damage this label.
Precautions
Precautions before Using the Printer:
1.Read and understand all instructions.
2.Familiarize yourself with the basic principles associated with operating electrical appliances.
3.Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the
equipment.
4.If the operating instructions conflict with the safety information, please refer back to the safety information, as you may
have misunderstood the operating instructions. If you cannot resolve the conflicts, please call the Customer Service
Hotline or contact a service representative for help.
5.Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not use liquid or aerosol
cleaners.
6.Please make sure that the equipment is put on a stable desktop surface to avoid serious damage caused by the
falling of the equipment.
7.Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe.
8.Do not put any articles on the power cord. Do not put the equipment at the place where its power cord could be
stepped on by people.
9.Outlets and extension cords must not be overloaded. This may reduce performance and could result in fire or electric
shock.
10.Do not allow pets to chew on the AC power cord or the computer interface cable.
11.Do not allow sharp objects piercing equipment slot, so as to avoid contact with the high-voltage device, which
otherwise may result in fire or electric shock. Take care not to spill liquids onto the equipment.
12.Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs may only be carried
out by professional maintenance personnel. Opening or removing the cover could result in an electric shock or
other potential hazards. Incorrect disassembly and assembly could also result in an electric shock during future
use.
13.If any one of the following occurs, disconnect the equipment from the computer and pull out the power cord from the
AC wall socket and contact a qualified member of the service personnel for maintenance:
• Liquid has been spilled into the equipment.
• The equipment has been exposed to rain or water.
• The equipment falls, or the cover is damaged.
• Significant changes in the equipment’s performance.
14.Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls may result in damage
and mean that professional maintenance personnel need to spend more time fixing it.
15.Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If possible, pull out the AC
power cord during a thunderstorm.
16.If you continuously print multiple pages, the surface of the tray will become very hot. Take care not to touch this
surface, and keep children away from this surface.
17.The signal wire of the device connected with the printer can not be connected to the outdoors.
18.Please ensure timely ventilation in case of a prolonged use or printing huge amounts of documents in a poorly
ventilated room.
19.In standby status, the product will automatically enter into the power saving (sleep) mode if it does not receive any
job order for a while (such as 1 minute); and it can realize zero power consumption only if it has not been
connected with any external input power supply.
20.As the Class 1 equipment, the product must be connected to the power supply outlet with protective grounding line
when using.
21.This product should be placed according to the shipping marks on the product package box during delivery.
22.This product is a kind of low-voltage equipment. When using this product below the specified voltage range,please
refer to the product precautions or call Pantum Aftersales Service Centre, if the toner comes off the printed
contents, or the equipment starts slowly.
23.This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to
purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified
Aftersales Service Centre to solve the problem.
24.Install this product in a place with the temperature between 10℃ and 35℃ and the relative humidity between 20%
and 80%.
25. For security and other reasons the printer may switch to intermittent printing after a certain amount of continuous
printing.
26.This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
27.IC Radiation Exposure Statement:
This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled environments.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
28.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
29.Changes or modification not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
30.The power consumption of the product with wireless function is 2.366W / without wireless function is 1.888W in
networked standby if all wired network ports are connected and all wireless network ports are activated.
31.Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
32.This Class B digital apparatus complies with Canadian ICES-003.
33. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of
this equipment is a label that contains, among other information, a product identifier in the format US:
VFCFA01A5103M .If requested, this number must be provided to the telephone company. This equipment uses the
following USOC jacks: RJ-11, RJ-45, USB jacks and power jacks.
34. REN (RINGER EQUIVALENT NUMBERS) STATEMENT
Notice: The Ringer Equivalence Number(REN: 0.1A ) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
35. ATTACHMENT LIMITATIONS STATEMENT
Notice: This equipment meets telecommunications network protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment Technical Requirements document(s). This is confirmed by
marking the equipment with the Industry Canada certification number. The Department does not guarantee the
equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
36. This product meets the applicable Industry Canada technical specifications.
37.Please keep this User Guide properly.
Legal Information
This symbol indicates that, at the end of your product’s life, it must not be discarded as
domestic waste. Instead, you should dispose of your used equipment at a designated
collection point for the recycling of waste electrical and electronic equipment. Ref: EU
Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). Please contact
your distributor / supplier for further information.
This product is suitable for indoor use only.
European Community (EC) directives conformity
This product complies with the protection requirements of EC directives 2014/35/EU and
2014/30/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility and safety of electrical equipment designed for use
within certain voltage limits.
The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai
Avenue, Zhuhai, Guangdong, China 519060.
A declaration of conformity to the requirements of the Directives is available upon request from
the Authorized Representative.
This product satisfies the Class B limits of EN 55032 and safety requirements of EN 60950.
This printer is fully compliant with the ROHS Directive 2009/95/EC and the requirements of the
revised Directive 2011/65/EU for managing toxic and hazardous substances.
When the product battery is scraped, it should never be disposed with other household waste.
In order to protect the natural resources and promote the reuse of materials, please separate
the battery from other types of waste, and deliver it to your local battery recycling systems for
recycling.
Warning: 1. The battery of this product is non-rechargeable, and it should never be
dismantled, crushed, heated or burned. Improper replacement operations may cause fire and
burns; 2. The battery should be placed beyond the reach of children to prevent them
swallowing.
This product contains a battery, in order to protect the natural resources and promote the
reuse of materials, please separate the battery from other types of waste, and deliver it to your
local battery recycling systems for recycling.
Warning: 1. The battery of this product is non-rechargeable, and it should never be
dismantled, crushed, heated or burned. Improper replacement operations may cause fire and
burns; 2. The battery should be placed beyond the reach of children to prevent them
swallowing.
Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM )
Office address:17560 Rowland St. City of Industry, CA 91748
TEL: （626）271-9700
1.Before Using the Printer
1.1.Product series introduction
Product series parameters M6700D
series
M6700DW
/
P6760DW
series
M7100DN
series
M7100DW
series
M6800FDW
/
P6860FDW
series
M7200FD
series
M7200FDN
series
P7200FDW
series
Interface
type
USB łł ł ł ł ł ł ł
NET łłł ł ł ł
Wi-Fi łłł
Print
Language
GDI łł ł
PDL łł ł ł ł
Control
Panel LCD łł ł ł ł ł ł ł
Print
Speed
A4
30ppm łł ł
33ppm łł ł ł ł
Letter
32ppm łł ł
35ppm łł ł ł ł
Automatic Two-Sided Printing łł ł ł ł ł ł ł
NFC function łłł ł
Mute printing łł ł ł ł ł ł ł
Copy łł ł ł ł ł ł ł
Scan łł ł ł ł ł ł ł
Fax łłł ł
Scan to U-disk łł ł ł ł ł
ADF łł ł ł ł ł
Ɣ6XSSRUW%ODQN8QVXSSRUW
Note: Note: • This product series is subject to additions or changes without prior notice.
• For machine with the fax feature, it needs to execute language, system and fax settings following instructions on the panel in first startup
or after restoring to factory settings.
• For this user manual, the "ADF" is short for automatic document feeder.
1.2.Supplied Accessories
Name Parts
Toner cartridge
Drum component
USB Interface Cable
Power Cord
CD
Quick Setup Guide
Pantum Warranty
Note: Note: • The Pantum Warranty may not be attached in some regions.
1.3.Product View
Side view
<
1 Cover of automatic document feeder This is used to remove the paper jammed in scanning for the ADF.
2 Feed tray of automatic document feeder Indicate printer status to conduct set operation.
3 Exit tray of automatic document feeder Prevent originals scanned from falling off.
4 Cover of scanner Open the cover of scanner to place the scanned originals on its glass plate.
5 Output Bin For storing the printed paper.
6 Front USB interface This is used to scan to an U-disk without a computer.
7 Control Panel Indicate printer status to conduct set operation.
8 NFC (Near Field Communication) label Touch this label on mobile device to download or start Pantum printer App and connect Wi-Fi Directly.
9 Glass Platen This is used to place originals scanned from platen.
10 Output Tray To prevent the printed paper from falling.
11 Front Cover To open the front cover to take out the laser toner cartridge.
12 Manual feed tray For placing mediums that are printed in manual feed tray.
13 Power switch
Turn the power on or off and press this button under Ready state to enter energy-saving mode.
Press and hold this button for more than 2s to turn the printer power off.
14 Automatic Feeder Tray For placing mediums that are printed in auto feed tray.
15 Paper deflector of manual feed tray Slide paper deflector to adapt to paper width
16 Paper width deflector of auto feed tray Slide paper width deflector to adapt to paper width.
17 Paper length deflector of auto feed tray Slide paper length deflector to adapt to paper length.
18 Clip of extended tray of auto feed tray For adjustment of length extension of the tray .
Rear View
1 LINE interface (only for machine with the fax feature.) Telephone line interface, used for connection of this product to the telephone circuit.
2 EXT. interface (only for machine with the fax feature.) Extension interface, used for connection with external extension telephone.
3 USB Interface For connecting product to computer with USB cable.
4 Network Interface For connecting product to network with network cable.
5 Power Interface For connecting product to power with power cord.
6 Rear Cover For paper release when it gets jammed.
7 Duplex Printing Unit For paper feed at duplex printing and paper release when paper gets jammed at duplex printing.
Note: Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.
1.4.Laser Toner Cartridge
Laser toner cartridge is composed of drum component and toner cartridge.
Service life of drum component
Type Average Print Volume
Longevity of drum component About 12000 Pages(Based on ISO 19752 standard)
Service life of toner cartridge
Type Average Print Volume
Standard-volume toner cartridge About 1500 Pages(Based on ISO 19752 standard)
High-volume toner cartridge About 3000 Pages(Based on ISO 19752 standard)
Note: Note: • The model is subject to increase without notice.
• Consumables capacity may vary with different using types.
• The Company does not recommend using consumables other than the original consumables provided, as any damages caused by non-original
consumables are not covered by the scope of warranty.
• Toner cartridge appearance may differ because of multiple volume and models, so the schematic diagram is only for your reference.
1.5.Control Panel
1.5.1.Overview of control panel
The layout of the printer control panel is shown below:
Control panel without the fax feature
No. Name Functions
1 LCD Display Display operation interface and product information.
2 Copy Button Press this button to enter into copy mode.
3 Scan Button Press this button to enter into scan mode.
4ID Card
Copy Button Press this button to enter into ID Card Copy mode.
5 Wi-Fi button
Start Wi-Fi function (applicable to Wi-Fi model only).
Press this button for more than 2s during Wi-Fi connection to cancel connection; press this button for more than 2s after Wi-Fi is
connected to disconnect Wi-Fi (applicable to Wi-Fi model only).
Open save toner function(applicable to non-Wi-Fi model only).
6Bill Copy
Button Press this button to enter into Bill Copy mode.
7 Cancel
Execute cancel operation
Idle state interface under copy mode, to reset the "Number of Copies" to 01.
8 Start Button
This is used to start relevant operations after finishing operation settings.
In case of a feed failure, please press this key for pick-up and printing again.
9 Menu Open the main menu of control panel
10 Back Return to the previous menu.
11 OK Confirm the selection on screen.
12 UP
Scroll through the menus and options .
Increase 1 copy on the ready interface of Copy mode.
13 Down
Scroll through the menus and options .
Decrease 1 copy on the ready interface of Copy mode.
14 Status Light Indicate the status of printer. (Please see Chapter 1.6).
Control panel with the fax feature
No. Name Functions
1 LCD Display Display operation interface and product information.
2Numeric
keyboard Dial or input letters, numbers or characters. (Please see Chapter 1.5.2).
3 Fax Press this button to enter into the Fax mode.
4 Copy Button Press this button to enter into copy mode.
5 Scan Button Press this button to enter into scan mode.
6 Speaker This is used to manually receive and send faxes under Fax mode, or for phone calls.
7ID Card
Copy Button Press this button to enter into ID Card Copy mode.
8 Redial/Pause This is used to redial the last number dialed before under Standby mode or to insert a pause symbol in the fax number under Edit
mode.
9Bill Copy
Button Press this button to enter into Bill Copy mode.
10 Wi-Fi button
Start Wi-Fi function (applicable to Wi-Fi model only).
Press this button for more than 2s during Wi-Fi connection to cancel connection; press this button for more than 2s after Wi-Fi is
connected to disconnect Wi-Fi (applicable to Wi-Fi model only).
Open save toner function(applicable to non-Wi-Fi model only).
11 Bill Copy
Button Press this button to enter into Bill Copy mode.
12 Cancel
Execute cancel operation
Idle state interface under copy mode, to reset the "Number of Copies" to 01.
13 Start Button
This is used to start relevant operations after finishing operation settings.
In case of a feed failure, please press this key for pick-up and printing again.
14 Menu Open the main menu of control panel
15 Back Return to the previous menu.
16 Contacts This is used to enter quickly the Phone Book option under Fax mode.
17 UP
Scroll through the menus and options .
Increase 1 copy on the ready interface of Copy mode.
18 Down
Scroll through the menus and options .
Decrease 1 copy on the ready interface of Copy mode.
19 Status Light Indicate the status of printer. (Please see Chapter 1.6).
1.5.2.Control Panel
Sometimes it needs to input names and numbers in executing some tasks. Letters, numbers and characters on the keyboard are distributed as below:
Keys Numbers, letters and characters distributed
00
1 @ / ; . 1
2 a b c A B C 2
3 d e f D E F 3
4 g h I G H I 4
5 j k l J K L 5
6 m n o M N O 6
7 p q r s P Q R S 7
8 p q r s P Q R S 7
9 w x y z W X Y Z 9
*（Space） & + , - * % ~ ! $ ( ) [ ]
# # = ' | _ ? " : { } < >
Note: Note: • It may not allow to input all special characters above mentioned in different input environments.
a. Input of fax/phone number. It supports only inputting with 0-9 number keys and the "*" and "#" keys. In addition, it is available to input spaces
with the Down key and the symbol "-" with the Redial/Pause key.
b. Mixed input of letters, numbers and symbols. It is only allowed to input with 0-9 number keys and the "*" and "#" keys. Specific corresponding
characters are different according to the difference of input environments. (Under this condition, pressing the Down key could make the cursor move
backward; the symbol "-" could not be input with the Redial/Pause key.)
• When inputting a number or name, short pressing Cancel could clear the last number or character; while to clear all numbers or characters, please
long press it. You may also use the Up key to clear the last number or character.
1.6. Function of status indicator
The meanings of status displayed by the status indicator are as below:
No.
Status displayed
by the status
indicator
Status Status Description
1Die out Shutdown or sleep state
2Green indicator normally on Printer is ready
3Green indicator blinks Operative modes of Print, Copy, Scan, Fax and others
4Orange indicator blinks Low toner warning
5Red indicator normally on
• Toner cartridge error (uninstalled ink cartridge, unmatching ink
cartridge, invalid toner cartridge)
• Drum unit error (the drum units are not installed, not compatible
or come to the end of their service lives.)
• Paper error (a paper out, paper jam or feed failure occurs)
• Scan error (a scanning failure occurs, and the ADF has an open
cover or a paper jam.)
• Fax error or printer error such as the front cover of the printer is
open.
1.7. Function of power indicator
No.
Status
displayed by
power indicator
Status Status Description
1Die out Shutdown status
2Always on Booting and ready states
3Blink Sleep mode
2.Paper and Print Media
2.1.Paper Specification
Automatic
Feeder
Tray
Media
Type Plain paper(70～105g/m²),thin paper(60～70g/m²)
Media
size
A4, Letter, A5, Legal, Statement, JIS B5, Folio, Oficio, Executive, ISO B5, A6, B6,
16K, Big 16K, 32K, Big 32K,Custom
Media
weight 60～105g/m²
Maximum
capacity
of the
tray
250 pages （80 g/m²）
Manual
feed tray
Media
Type
Plain paper(70～105g/m²),thin paper(60～70g/m²),thick
paper(105～200g/m²),transparent film,carton paper,label paper, envelope
Media
size
A4, Letter, Legal, Folio, Oficio, Statement, Executive, JIS B5, ISO B5, A5, A6, B6,
Monarch Env, DL Env, C5 Env, NO.10 Env, C6 Env, Japanese Postcard, ZL,
16K, Big 16K, 32K, Big 32K, Yougata4, Postcard, Younaga3, Nagagata3,
Yougata2,Custom
Media
weight 60～200 g/m²
Maximum
capacity
of the
tray
1 pages
Note: • 80 g/m² standard paper is recommended for this printer.
• It is not recommended to use special paper extensively, which may affect the service life of the
printer.
• The print media that does not meet the guidelines listed in this User Guide may result in poor
print quality, increased paper jam and excessive wear of the printer.
• Properties such as weight, composition, texture and humidity are important factors affecting the
printer performance and output quality.
Please note the following matters when selecting the print media:
1.Desired print effect: The print media selected should meet the requirement of the print tasks.
2.Surface smoothness: The smoothness of the print media may affect the sharpness of the print outcome.
3.Some print media may meet all the use guidelines contained herein,but they still can not bring satisfactory effect.
This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control
of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the
specifications specified in this User Guide.
2.2.Special Paper
This printer supports using the special paper for printing. Special paper includes: label paper,envelope, transparent
film, thick paper,carton paper, thin paper.
Note: • When using special paper or print media, be sure to select matched print type and size in the
print settings so as to get the best print effect.
Please observe the following standards:
Types of
Print
Media
Correct Practices Incorrect Practices
Label
Paper
Use labels with no exposed lining
paper only.
Labels shall be put flat when using.
Use labels of full sheet only.
There is no guarantee that all the
labels in the market can meet
corresponding requirements.
Use wrinkled, blistered or damaged label papers.
Envelope Envelopes should be loaded evenly.
Use wrinkled, nicked, stuck or damaged envelopes.
Use envelopes with clips, snaps, windows, or
coated linings.
Use envelopes with self-adhesive stickers or other
synthetic materials.
Transparent
Film
Only use transparent films approved
for use in laser printers.
Use transparent print media that is not suitable for
laser printers.
Thick
Paper,
carton
paper
Only use heavy paper that is
approved for use in laser printers and
meets the weight specifications of this
printer.
Use the paper whose weight is more than the
specification of the media recommended for this
printer, unless the paper is approved for use in this
printer.
2.3.Non-printing Area and Non-scanning Area
The shaded part indicates the non-printing area and non-scanning area.
Usage Paper Size Top and bottom margins (A) Left and right margins (B)
Printing
A4 5mm(0.197inch) 5mm(0.197inch)
Letter 5mm(0.197inch) 5mm(0.197inch)
Scan
A4 5mm(0.197inch) 5mm(0.197inch)
Letter 5mm(0.197inch) 5mm(0.197inch)
2.4.Loading Paper
Note: • Printer appearance may differ because of various models and functions, so the schematic
diagram is only for your reference.
2.4.1.Loading into the Automatic Feeder Tray
1.Slide out the automatic feeder tray from the printer.
2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot
suitable for paper size, in order to match paper length and width.
Note: • Do not overly squeeze the "paper length guide" and "paper width guide", otherwise it could easily
lead to deformation of paper.
3.Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error, and then load the paper
into the tray print-side down.The automatic feeder tray can be loaded up to 250 pages, 80g/m² paper.
4.Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed
document after the printing is complete.
Note: • It is recommended that you raise the output tray to prevent the paper from slipping and falling
after printing. If you choose not to raise the output tray, we recommend that you immediately
remove the printed paper from the printer.
• If more than 250 pages (80 g/m²) are put inside the auto feed tray at one time, paper jam or
paper feed failure will be led to.
• If carrying out single-sided printing, please make sure that the side to be printed (the blank side)
is face down.
2.4.2.Install manual feed tray
1.Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed
document after the printing is complete.
2. Open manual feed tray.
3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force;
otherwise, paper will be made jammed or skewed.
4. Put a flat printing medium into the manual feed tray with both hands.
Note: • The printer will enter manual feed mode automatically when you put papers inside the manual
feed tray.
• Please put one printing medium inside the manual feed tray each time and put in another piece
after finishing printing.
• Put the printing medium inside the manual feed tray with the printing side up; the top of paper
should be put inside first.
5. When the printed page is output from the printer, put the second piece inside according to the above steps to
continue printing. Slow action will lead to the prompt of paper out or paper failure of manual feed tray. After paper is
put inside, printing will be resumed automatically; too quick action may make paper caught up in the printer, which
will easily result in paper jam.
Note: • After printing, please take out printed papers output from printer immediately. Stacked papers or
envelops will lead to paper jam or wrapped paper.
2.5. Paper and Manuscript Use Process
Manuscript requirements:
Source Type Size
Automatic
document feeder
(ADF)
Plain paper A4, A5, B5,
A6,Letter,Folio,Legal
Platen Plain paper, thin paper, thick paper, transparent film,
carton paper, label paper, envelope
A4, A5, B5, Letter, Full
Scanning Platen, Custom
2.5.1.Scanning With Tablet
Note: • Printer appearance may differ because of various models and functions, so the schematic
diagram is only for your reference.
Steps of Use:
1) Lift up the scanner cover.
2) Load the manuscript face down.
3) Align the manuscript to match the appropriate paper size.
Note: • If the manuscript does not match with any size marker, please align the upper-left corner of the
manuscript with the arrow.
• Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more
preferential than that on glass platen.
4) Close the scanner cover gently.
Note: • Please put the paper or document on the scanner glass after the glue, ink or correction fluid are
completely dried.
• Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor.
• Please make sure that there is no dust, fluff, etc. on the paper.
• Paper shall be put on a flat surface and stored under a cool and dry environment.
• To avoid influencing the definition, please don't open the scanner cover during scanning with the
platen.
2.5.2. Scan with the automatic document feeder (ADF)
1) Put the original into the ADF with its front upward and top fed first.
2) Adjust the document guide till it gets close to the paper stack.
Note: • The ADF supports feeding 50 pieces of paper at most that should be fed one by one.
3.Driver installation and uninstallation
3.1.Driver installation based on Windows system
• Before installing the drive, you need to learn about printer model by printing printer information page out and
check the product name (please refer to Chapter 12.4 for printing methods).
• In case of covering the installed driver, the installation language cannot be changed. Please uninstall the printer
driver and then install the driver of new version.
Note：• Driver installation interface may differ because of different models and functions, so the
schematic diagram is only for your reference.
3.1.1.Installation via USB connection
1. Connect the printer to computer with USB cable and then turn power on.
2. Insert the installation CD companying with the printer in the CD driver of computer and operate Autorun.exe
installation program.
3. Read and agree to the licensing agreement, select installation language and printer model, select “USB
Connection” and then click “Install”.
4. The system starts to install driver, and it may take several minutes.
5. After installation is finished, “Installation Complete” interface will pop out, and it will be closed automatically in
about 3s.
3.1.2.Installation via wired network connection
1. Turn the power of printer and computer on.
2. Connect the computer to wired network.
3. Connect network cable to the network interface of printer, to make sure the printer is connected to computer
network (please refer to Chapter 4 for network setup).
4. Insert the installation CD companying with the printer in the CD driver of computer and operate Autorun.exe
installation program.
5. Read and agree to the licensing agreement, select installation language and printer model, select “Cable
network connection (N)” and then click “Install”.
6. The installation program starts to search for printer automatically, and it may take a while.
7. After finishing searching, select the printer that needs to be connected and click “Next”.
Note：• If the printer you need to connect is not in the list of printers searched, please click “Refresh” to
search again.
• If you want to install printer driver in the name of host, please tick the “Printer Name” you need
to connect and “Install the printer from the list with a hostname”.
• If IP address or host name is added manually, you need to know the IP address of the printer
connected or host name. If they are not made clear, please print the “NetConf Pg” and view “IP
Address” and “Host name” (Please refer to Chapter 12.4).
8. The system starts to install driver, and it may take several minutes.
9. After installation is finished, “Installation Complete” interface will pop out, and it will be closed automatically in
about 3s.
3.1.3.Installation by wireless network connection mode (Wi-Fi)
Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode (please refer to
Chapter 5 for details).
3.1.3.1.Installation in basic structure mode
1. Connect computer to access point (wireless router).
2. Connect the printer to computer with USB cable and then turn power on.
3. Insert the installation CD companying with the printer in the CD driver of computer and operate Autorun.exe
installation program.
4. Read and agree to the licensing agreement, select installation language and printer model, select “Wireless
network connection (W)” and then click “Install”.
5. Select “Yes, I want to configurate the printer's wireless network” on the wireless setup window popped out, and
operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup
method).
6. After wireless network setup succeeds, the installation program will search for printer automatically, and it may
take a while.
7. Select the printer needs to be connected and click “Next”.
Note：• If the printer you need to connect is not in the list of printers searched, please click “Refresh” to
search again.
• If you want to install printer driver in the name of host, please tick the “Printer Name” you need
to connect and “Install the printer from the list with a hostname”.
• If IP address or host name is added manually, you need to know the IP address of the printer
connected or host name. If they are not made clear, please print the “NetConf Pg” and view “IP
Address” and “Host name” (Please refer to Chapter 12.4).
8. The system starts to install driver, and it may take several minutes.
9. After installation is finished, “Installation Complete” interface will pop out, and it will be closed automatically in
about 3s.
3.1.3.2.Installation in Wi-Fi Direct mode
1. Turn the power of printer and computer on.
2. Connect computer to the Wi-Fi Direct network of the printer (please refer to Chapter 5.2.2.2 for setup method).
3. Insert the installation CD companying with the printer in the CD driver of computer and operate Autorun.exe
installation program.
4. Read and agree to the licensing agreement, select installation language and printer model, select “Wireless
network connection (W)” and then click “Install”.
5. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and
then click “Next”.
6. The installation program starts to search for printer automatically, and it may take a while.
7. Select the printer needs to be connected and click “Next”.
Note：• If the printer you need to connect is not in the list of printers searched, please click “Refresh” to
search again.
• If you want to install printer driver in the name of host, please tick the “Printer Name” you need
to connect and “Install the printer from the list with a hostname”.
• If IP address or host name is added manually, you need to know the IP address of the printer
connected or host name. If they are not made clear, please print the “NetConf Pg” and view “IP
Address” and “Host name” (Please refer to Chapter 12.4).
8. The system starts to install driver, and it may take several minutes.
9. After installation is finished, “Installation Complete” interface will pop out, and it will be closed automatically in
about 3s.
3.1.4.Driver uninstallation
3.1.4.1.Uninstallation method
Windows 7 is taken as the example in the following operation. The information on your computer screen may differ
because of multiple operating systems.
1. Click the Start menu of computer and then click All programs.
2. Click Pantum, and then Click Pantum X Series.
Pantum X Series where X represents product model.
3. Click uninstall to delete the driver according to instructions on uninstall window.
4. Restart computer after finishing unloading.
3.2.Driver installation based on Mac system
• Driver installation under Mac system is divided into 2 steps, driver installation and adding a printer. If you are
going to print in AirPrint mode, there is no need to install a driver and you just need to add a printer directly.
• When you are installing a driver with wired or wireless network, you may need to know the Bonjour name of
printer. Please print the “Network setup page” to view it. (Please refer to Chapter 12.4).
3.2.1.Driver installation
Mac 10.11 is taken as the example in the following operation. The information on your computer screen may differ
because of multiple operating systems.
1. Turn the power of printer and computer on.
2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum X Series
installation package. (X in Pantum X Series represents product model.)
3. Click “Continue”.
4. Read licensing agreement and then click “Continue”.
5. Click “Agree” on the prompt window popping out to accept the licensing agreement.
6. Click “Install”.
7. Input computer password and click “Install Software”.
8. Click “Continue Installation” on the prompt window popping out.
9. The system will finish driver installation automatically.
• If USB cable is used to connect the computer and Wi-Fi model, the window to prompt wireless network setup will
pop out during driver installation process, as shown in the diagram above. Click “Yes” to set up the wireless
network of printer with wireless network setup tool (refer to Chapter 5.1.1).
• If USB cable is not used to connect computer with Wi-Fi model or non Wi-Fi model, the prompt window of
wireless network setup will not pop out.
10. Click “Restart” and wait for computer restart to finish installation.
Note：• If the printer and computer have been connected with USB cable, the USB connection mode
will be added to the printer automatically after computer is restarted.
3.3.Add printer to Mac system
3.3.1.Add in USB connection mode
1. Connect the printer to computer with USB cable and then turn power on.
2. Enter the “System Preferences” – “Printers & Scanners” of computer.
3. Click button to select “Add Printer or Scanner”.
4. Select printer and then select the corresponding printer mode from the “Use” menu popping out.
5. Click “Add”.
3.3.2.Addition in wired network connection mode
1. Turn the power of printer and computer on.
2. Connect the computer to wired network.
3. Connect the network cable to the network interface of printer, and make sure the printer is connected to the
computer network (Please refer to Chapter 4 for network setup).
4. Enter the “System Preferences” – “Printers & Scanners” of computer.
5. Click button to select “Add Printer or Scanner”.
6. Select printer and then select the corresponding printer mode from the “Use” menu popping out.
7. Click “Add”.
3.3.3.Add in wireless network connection mode
1. Turn the power of printer and computer on.
2. Make sure the wireless network connection between computer and printer is set up.
Note：• In case of basic structure mode, connect wireless network printer to the access point (wireless
router). Please refer to Chapter 5.1 for connection method.
• In case of Wi-Fi Direct mode, connect wireless client to wireless network printer directly. Please
refer to Chapter 5.2 for connection methods.
3. Enter the “System Preferences” – “Printers & Scanners” of computer.
4. Click button to select “Add Printer or Scanner”.
5. Select printer and then select the corresponding printer mode from the “Use” menu popping out.
6. Click “Add”.
3.3.4.Add AirPrint printer
1. Turn the power of printer and computer on.
2. Make sure the connection between printer and computer is set up (USB connection or network connection).
3. Enter the “System Preferences” – “Printers & Scanners” of computer.
4. Click button to select “Add Printer or Scanner”.
5. Select printer and select “Secure AirPrint” (data encryption) or “AirPrint” (no encryption) in the “Use” option box.
6. Click “Add”.
Note：• When the printer is connected to computer with USB cable, the system will recognize and add
AirPrint automatically.
• If AirPrint printer of network connection is added, then the connecting USB cable should be
disconnected first before adding the printer.
• AirPrint printer is named after the ending of "AirPrint".
4.Wired network setup (applicable to wired network
models)
In case printers support wired network printing, they can be connected to network to control printer to print in wired
network mode.
4.1.Set IP Address
The IP address of the printer may be automatically obtained through DHCP function or set manually.
4.1.1.Automatic Setting
DHCP automatic setting function is enabled by default on the printer.
1.Connect the printer to the network through a network cable and complete the startup preparation work.
2. The printer will receive the IP address assigned by server automatically. It may take server minutes to receive IP
address under the influence of network environment.
You can check the IP address of printer by printing "Network setup page" out (please refer to Chapter 12.4 for
printing method) or check network information by viewing the control panel of printer (please refer to Chapter 12.3
for viewing methods). If the IP address is not listed, please check network environment and then try again after
waiting for several minutes.
Note：• If DHCP server fails to assign IP address automatically, the printer will get the link-local
address assigned by printer automatically: 169.254.xxx.xxx.
4.1.2.Manual Setting
To set up IP address for printer through the control panel of printer manually, please refer to Chapter 12.2 for
details.
To set up IP address for printer through the embedded Web server manually, please refer to Chapter 6.2.1 for
details.
5.Wireless network setup (applicable to Wi-Fi models)
Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless
Network Setup FAQs.
Basic structure mode: connecting to a wireless device via router
1. Access point (wireless router)
2. Wireless network printer
3. Computer connecting to access point via wireless network
4. Computer connecting to access point via network cable
Wi-Fi Direct mode: wireless client is connecting to a printer with Wi-Fi function
1. Wireless network printer
2. Wireless client is directly connecting to a wireless network printer
5.1.Basic structure mode
You can connect a computer to your printer via access point (wireless router) as the medium. Access point (wireless router) connection is divided into wireless network setup and Wi-
Fi Protected Setup (WPS).
Note: • The machine with the fax feature supports automatic search of wireless network through the printer's control panel to select
the wireless network you desire and then input its password for connection.
Important: Before wireless network installation, you must learn about the service set identifier (SSID) and password of your access point in order to use them during wireless
network setup. If they cannot be determined, please consult your network administrator or access point (wireless router) manufacturer.
5.1.1.Wireless network setup tools
If your computer has been installed with a driver and had been connected to wireless network, but the wireless network was changed, you can set it again with wireless network setup
tools.
5.1.1.1.Preliminary preparations
1. Access point (wireless router).
2. A computer that has been connected to network.
3. A printer that has wireless network function.
4.USB Interface Cable.
5.1.1.2.Setup methods of wireless network setup tools
1. Connect the printer to computer with USB cable and then turn power on.
2. Take the wireless network setup tool in computer.
1) Windows system: Click the “Start” menu – “All Programs” - “Pantum”－ Product name – “Wireless Network Configuration Tool”.
2) Mac system: Click “Go” – “Applications” – “Pantum” –Utilities– “Wireless Network Configuration Tool” of Finder menu bar.
3.1 If wireless network is on in your computer, select the “SSID” of the wireless network you need to connect to and then click “Next”.
Note：• The SSID you selected should be consistent with the SSID of access point (wireless router) connected to your computer.
• If the wireless network list is empty, please check if the access point (wireless router) is on, or if the computer is within the wireless network
scope, and then click “Refresh” to search again.
• If the SSID you need to connect is not in the SSID list searched out, please tick “Enter SSID Manually” to set up it manually (refer to Step
3.2.)
3.2 If wireless network is off in your computer, input SSID of the access point (wireless router) in the following interface (SSID case sensitive), and then click “Next”.
Note：• If you do not know the SSID of access point (wireless router), please click “Print Wireless Network Information Page” to view the SSID of the
needed access point (wireless router).
4. Input the password of access point (wireless router) and then click “Next”.
Note：• If you do not know the network safe mode and password, please consult your network administrator or access point (wireless router)
manufacturer.
• At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2.
1) None: There is no encryption method used.
2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy). WEP key is applicable to 64-digit and 128-digit
encrypted network and can contain numbers and letters at the same time.
3) WPA/WPA2: it is the pre-shared key (PSK) of Wi-Fi protected access which connects wireless device and access point via TKIP or AES
encryption (WPS-Personal). The working length of WPA/WPA2 is within the PSK of 8-63 characters.
• The Show Password is not ticked by default; if it is ticked, all passwords input can be seen in clear text.
5. The printer starts to establish wireless connection to access point (wireless router).
6. Click “Done” after successful connection.
Note：• If the printer cannot be used normally after wireless network setup is finished, please install the drive again. Please select “Wireless network
connection (W)” as the installation method (please refer to Chapter 3.1.3 for Windows system and Chapter 3.3.3 for Mac system).
5.1.2.Wi-Fi Protected Setup (WPS) setup
If the access point (wireless router) supports Wi-Fi Protected Setup (WPS), the Wi-Fi key on the control panel of printer and WPS key on access point (wireless router) can be
pressed in order to connect the printer to wireless network.
5.1.2.1.Preliminary preparations
1. The access point (wireless router) supports Wi-Fi Protected Setup (WPS).
2. A printer that has wireless network function.
5.1.2.2.Wi-Fi Protected Setup (WPS) method
1. Turn on the power of printer and access point (wireless router).
2. Make sure the printer is in ready state.
Note：• If the printer is in sleep mode, it can be woken up by pressing any key on the control panel of printer.
3. Press the “Wi-Fi key” on the control panel of printer for more than 2s until the blue Wi-Fi indicator of printer blinks, and then release pressing.
4. Press the WPS key on access point (wireless router) within 2min and then release it.
5. When the access point (wireless router) and printer start to connect, the blue Wi-Fi indicator of printer starts to blink. The blue Wi-Fi indicator of printer will be normally on after
successful connection .
If the connection is not established after more than 2min, the printer will return to its ready state, the Wi-Fi indicator will be off and Wi-Fi Protected Setup (WPS) connection will
fail. If it is needed to connect again, please repeat steps 3-4 above.
Note：• Please refer to Chapter 1.5 for how to cancel and disconnect Wi-Fi connection.
• After successful Wi-Fi Protected Setup (WPS) connection, please install a driver if you want to print via wireless network. Please select “Wireless network
connection (W)” as installation method (please refer to Chapter 3.1.3 for Windows system and Chapter 3.3.3 for Mac system).
5.1.3.How to disable the Wi-Fi network connected
IPlease complete the wireless network connection in infrastructure mode according to above steps. If connected, the Wi-Fi indicator on the status control panel will be always on
; now if you want to disconnect it, please press and hold this key for more than 2 seconds (the Wi-Fi indicator will be off ).
5.2.Wi-Fi Direct mode
You can connect wireless client (including the computer and mobile device with wireless network feature) to wireless network printer without using the access point (wireless router).
5.2.1.Preliminary preparations
1. Printer with the Wi-Fi Direct feature.
2.Wireless client (including computer and mobile device with wireless network feature).
5.2.2.Wi-Fi Direct connection
The Wi-Fi Direct connection feature of printer must be on if it is needed. The method to turn it on is: pressing the “Menu key” – “Menu Setting” – “Network Set” – “Wi-Fi dir.” – “Manual”
(or “Auto”) of the control panel of printer, or logging in the embedded Wed server to turn it on, please refer to Chapter 6.2.2.4.
5.2.2.1.Connection method of wireless client that supports Wi-Fi Direct feature (direct invitation to connect)
You must use mobile devices that support Wi-Fi Direct function for Wi-Fi Direct connection. The operating steps may differ because of the mobile device you are using.
1. Turn on printer power.
2. Turn on the mobile device and select setup to enter Wi-Fi connection interface.
3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface.
4. Select printer SSID on direct interface to launch a connection invitation.
5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection.
Note：• In case of auto connection mode, the mobile device will start to connect automatically after initiating connection invitation without panel
confirmation.
5.2.2.2.Connection method of wireless client that does not support Wi-Fi Direct function (input password to connect)
1. Turn on printer power.
2. Press the “Menu key” – “Network Info” – “Wi-Fi dir. Info” on control panel of printer to view "SSID" and "Password".
3. Turn on the computer or mobile device with wireless network function; select the SSID of Wi-Fi Direct and input password to connect.
5.2.3.How to disable the Wi-Fi Direct
1. Turn on printer power.
2. Press "Menu", "Network Set", "Wi-Fi Direct" and then "Off" on the printer's control panel to disable Wi-Fi Direct.
5.3.Wireless network setup FAQs
1. The printer is not found.
• If the power of computer, access point (wireless router) or printer is turned on.
• If the computer is connected to printer with USB cable.
• If the printer supports wireless network connection.
2. SSID cannot be found when network is connected
• Inspect if the power switch of access point (wireless router) is turned on.
• The printer cannot find the SSID of the access point (wireless router) you need to connect, please check the SSID of access point and try to connect again.
• Every time when the setup of access point (wireless router) is changed, you must set up the wireless network of printer again.
3. Connection failure
• Please inspect if the safe mode and password of access point (wireless router) and printer is correct.
• Inspect the wireless receiving around printer. Signal receiving may be affected if the router is away from the printer or there is an obstacle between them.
• Turn the power of access point (wireless router) and printer off and then restart them and set up.
4. The following aspects should be inspected if the printer has problems while they are used in network:
• Inspect if the firewall software blocks communication. If the computer and printer are connected in the same network but they cannot be searched, the communication might be
blocked by firewall software. Please refer to the user guide of firewall software to turn firewall off and then try to search the printer again.
• Inspect if the IP address assignment of printer is correct. You can inspect IP address by printing the network setup information page of printer out.
Note：• Please refer to the user guide or consult the manufacturer for information related to access point (wireless router).
6.Web server
You can manage printer setup via the embedded Web server.
6.1.Visit the embedded Web server
1. Turn on the power of printer and computer.
2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 or Chapter 5 for
network setup method).
3. Input the IP address of printer in the address bar of Web browser to visit the Web server imbedded in printer.
View the IP address of printer via control panel (please refer to Chapter 12.3) or print the “NetConf Pg” out to view the IP Address of printer (please refer to Chapter
12.4).
Note：• Windows users are suggested to use Microsoft Internet Explorer 8.0 (or higher version) or Firefox 1.0 (or higher version), Mac users are suggested
to use Safari 4.0 (or higher version). No matter what kind of browser you are suing, please ensure that JavaScript and Cookies are always enabled.
Please ensure compatibility with HTTP 1.0 and HTTP 1.1 when other network browsers are used.
• If the computer cannot visit the Web server embedded in printer, then your computer and printer may be connected to different networks. Please
inspect your network environment or consult your network administrator.
4. Click “Log in” option, input user name and password (the default user name is admin and the initial password is 000000) and click “Log in”.
Note：• For safety reasons, you are suggested to change the default password, which can be finished in the “User Management” interface.
6.2.Use Web server to manage printer
You can use the embedded Web server to manage printer.
1. View the basic information including product name, printer state and ink cartridge of printer.
2. Set up the network protocol parameters supported by printer.
3. Set up the wireless network connection of printer, and turn on/off wireless network and Wi-Fi Direct function.
4. Set up mail server client and acquire printer state via E-mail notification.
5. It supports to configure e-mail address and FTP address to scan the file to be scanned directly to E-mail box or FTP server.
6.2.1.IP address setup
You need to connect your printer to network before IP address setup.
1. In case of wired network model, connect the printer to wired network by connecting to its network interface with network cable.
2. In case of wireless network model, the printer can be connected to wireless network via wireless network setup tools or Wi-Fi Protected Setup(WPS) (please refer to
Chapter 5.1).
6.2.1.1.IPv4 setup
IPv4 address of the printer is divided into DHCP auto assignment and manual setting, and the DHCP auto assignment function is on by default. You can set up the IPv4
address of printer manually to set up fixed IPv4 address for the printer.
1. Turn on printer power to connect printer to network.
2. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
3. Click “Settings” – “Network settings” – “Protocol Settings” – “Wired IP Configuration”.
4. Set the IPv4 address assignment mode as “Manual”.
5. Input “IPv4 Address”, “Subnet Mask” and “Gateway Address”, and then click “Apply”.
6.2.1.2.IPv6 setup
1. Turn on printer power to connect printer to network.
2. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”.
4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”.
You can refresh the browser and view the “IPv6 Local Link Address” and “Stateful Address” in “Wired IP Configuration” interface.
Note：The printer supports using the following IPv6 addresses for network printing and management(please refer to
Chapter 12.4 and print “NetConf Pg” view IPv6 address). .
• IPv6 local-link address: local IPv6 address set up by oneself (addresses beginning with FE80).
• Stateful address: IPv6 address set up by DHCPv6 server (if there is no DHCPv6 server in network, the “Stateful
Address” cannot be assigned).
• Stateless address: IPv6 address set up by network router automatically.
6.2.2.Wireless setup
You can set up the wireless network, wireless IP setup, Wi-Fi Direct and WPS via wireless setup page. Before setup, please log in the embedded Web server (please
refer to Chapter 6.1 for login method).
6.2.2.1.Wireless network
1. Click “Settings” – “Network settings” – “Wireless setup” – “Wireless Network”.
1) The wireless network is defaulted on; please select “Off” option box and then click “Apply” if it needs to be turned off.
2) If you need to set up wireless network, please click the SSID of access point (wireless router) in search list, input secret key and click “Apply”.
6.2.2.2.Wireless IP setup
Only when the wireless network of printer is turned on, the Wireless IP Configuration can be displayed on Web server.
1. Click “Settings” – “Network settings” – “Wireless setup” – “Wireless IP Configuration”.
1) DHCPv4 is ticked by default. If IP address needs to be set up manually, please cancel the DHCPv4 checkbox ticked and input the “IPv4 Address”, “Subnet Mask” and
“Gateway Address” that you need to set up and then click “Apply”.
6.2.2.3.WPS setup
1. Click “Settings” – “Network settings” – “Wireless setup” – “WPS”.
1) Select the “WPS Startup Method” you need, and then click “Apply” and operate according to page prompt.
6.2.2.4.Wi-Fi Direct setup
1. Click “Settings” – “Network settings” – “Wireless setup” – “Wi-Fi Direct”.
1) The Wi-Fi Direct defaults to be disabled; to enable it, please select the connection method "Auto" or "Manual" and then click "Apply".
Note：• If Auto selected, the mobile terminal will realize automatic connection upon initiating the connection invitation without the need of
confirmation on panel.
• If Manual selected, the mobile terminal cannot realize connection until initiating the connection invitation prior to confirmation on panel.
6.2.3.Machine setup
You can add mail address contacts, set up e-mail notification, set up sleep time and recover factory settings via machine setup page.
6.2.3.1.Set up e-mail notification
If you set up e-mail notification, an e-mail will be sent to the mail address specified by you when abnormality such as paper out occurs. You can receive emails only if
you made correct email setup. Please consult your network administrator for detailed setup steps. You need to log in the embedded Web server before setting up email
notification (please refer to Chapter 6.1 for login method).
I. Set up SMTP client
1. Click “Settings” – “Network settings” – “Protocol Settings” – “SMTP”.
2. On SMTP page, input SMTP server address, set up the mailbox login name and password and then click “Apply”.
II. Add recipient address
1. Click “Settings” – “Machine settings” – “Address Book” .
2. Click “Add”, input recipient address and then click “Apply”.
III. Set up email notification
1. Click “Settings” – “Machine settings” – “E-mail Notification”.
2. Click button and select the email addresses you want to add in the list of contacts popping out.
You can also tick “address X” (such as address 1) and input the email addresses you want to add.
3. Tick the email addresses and notification contents you want to notify and then click “Apply”.
6.2.3.2.Configure the E-mail address book
If you want to scan a file to an e-mail address, you need to configure the e-mail address book first and then scan the file to the assigned e-mail address.The e-mail will
not be received before proper setting on the e-mail box; for specific setting steps, please consult your network administrator.
I. Set the E-mail address book
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click "Settings", "Machine Settings" and then "E-mail Address Book" to enter the setting interface of e-mail address book.
3. Click "Create" to pop out a window as below and edit the contact name and input the e-mail address, and then click "Apply".
Note: • If some groups have been created, you may click to check a corresponding group to add the newly created e-mail address into it.
II. Set the e-mail group
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click “Settings”, “Machine Settings” and then “E-mail Group” to enter the setting interface of e-mail group.
3. Click “Create” to pop out a window as below and edit the group name and check the e-mail address to be added in the contact name (e-mail address) listbox, and
then click "Apply".
6.2.3.3.Configure the FTP address book
If you want to scan a file to the FTP server, you need to configure the FTP address book first.When scanning, you may send the image scanned to the FTP
server.Before configuring the FTP address book, you may need to ask your network administrator for the server IP address, port number, login name, password and
server name.
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click "Settings", "Machine Settings" and then "FTP Address Book" to enter the setting interface of FTP address book.
3. Click "Create" to pop out a window as below and set relevant parameters; after settings completed, and then click "Apply".
6.2.3.4.Sleep time setup
The default sleep time of printer is 1min and if you want to change it, you can set up via the embedded Web server (the printer installed via network connection).
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click “Settings” – “Machine settings” – “System”.
3. Select sleep time according to you need and then click “Apply”.
6.2.4.Recover factory settings via Web server
1. Log in the embedded Web server (please refer to Chapter 6.1 for login method).
2. Click "User Management" and input the correct “User name” and “Password”; then, click “Restore to Factory Settings”. After completion, the printer will reboot
automatically.
Note：• After factory settings of printer are recovered, user name of the administrator will be recovered to admin and the login password will be
recovered to 000000.
• You can also recover factory settings via keys on the control panel of printer, please refer to Chapter 12.1.3 .
• If factory settings of your printer are recovered, the sleep time will be recovered to 1min automatically.
7.Print
7.1.Print Function
You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows:
Functions Diagram
Automatic Two-Sided Printing
Collate Print
Reverse Print
N-in-1
Poster Print(for Windows Operation System only)
Zoom Print
Custom Size
Note：• Windows 7 is taken as example in the above description.
• You can realize poster printing feature by selecting 2x2 poster printing in multipage.
• You can enable printing preference and click the help button to view detailed function description. Please refer to Chapter 7.8 for the method to open help document.
7.2.Print Settings
You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source).
Operating system Temporary printing setup change Permanent default setup change
Windows 7
1. Click “File” menu – “Print” – “Select printer" -
“Printer properties” (the detailed steps may differ
because of multiple operating systems).
1. Click “Start” menu- “Control Panel” – “Devices and
Printers”.
2. Right click on the printer icon, select “Printing
preference” and then change setup and save it.
Mac OS
1. Click “File” menu – “Print”.
2. Change setup in the window popping out.
1. Click “File” menu – “Print”.
2. Change setup in the window popping out and click to
save the preset. (Select preset every time before printing,
or print according to default setup.)
Note：• Priority of App setup is senior to printer setup.
7.3.Cancel printing
If you want to cancel the operation during printing, please press “Cancel” key on the printer's control panel.
7.4.Printing Mode
The printer can print with auto feed tray and manual feed tray. The defaulted state is auto selection, and if there is printing medium in the manual feed box, papers in manual feed tray will be
used with priority.
7.4.1.Printing with the Automatic Feeder Tray
Before printing, please make sure mediums of corresponding quantity have been installed inside the auto feed tray, and there is no printing medium in the manual feed tray.
Note：• For precautions on loading paper, see Chapter 2.
• For the type of media to be printed with the automatic feeder tray, see Chapter2.1.
7.4.2.Printing with manual feed tray
When you put papers in the manual feed tray, the printer will enter manual feed mode.
Note：• Manual feed mode means that papers will be fed from the manual feed tray first if there are papers being put inside it.
• Generally, the manual feeder tray is used to print on special paper, such as envelopes, transparencies, etc., and only one piece of paper can be loaded each time.
• Please refer to Chapter 2 for putting papers inside manual feed tray.
• Please refer to Chapter 2.1 for type of mediums that can be printed via manual feed tray.
7.5.Automatic Two-Sided Printing
The printer supports automatic two-sided printing of plain paper. Paper size supported by the automatic two-sided printing: A4,Letter, Legal, Oficio, Folio,16K.
Note：• Trying the automatic two-sided printing may damage the printer if some paper media are not suitable for automatic two-sided printing.
• Auto duplex printing does not support poster printing.
• Please refer to Chapter 2 for paper loading and type of mediums that can be printed via auto feed tray.
7.5.1.Duplex printing unit setup
For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 and 16K papers, the slide should be adjusted to the A4
position; as for Letter, Legal, Folio and Oficio duplex printing, the slide should be adjusted to the Letter position.
Setup steps of duplex unit are:
1. Draw out duplex unit.
2. Make the backside of duplex unit up.
3. Adjust paper size slide to A4 or Letter position to finish setting up.
4. Install the duplex unit in the printer.
7.5.2.How to carry out auto duplex printing
1.Open the print job to be printed from the application (such as a Notepad).
2.Select Print from the File menu.
3. Select printer of the corresponding model.
4. Single click “Preferences” for printing setup.
5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”.
6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.
7.6.Fine mode printing
The Fine mode is applicable to engineering drawings and fine lines printing.
Set up fine mode in the basic page of printer preference . After setup, fine printing mode can be realized.
7.7.Mute printing
If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent.
The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection)
Windows 7 is taken as the example in the following operation. The information on your computer screen may differ because of multiple operating systems.
1. Enter the “Start menu” – “Control Panel” –view “Devices and Printers”.
2. Right click printer and select “Printer properties” in the pull-down menu.
3. Enter the “Secondary Settings” option.
4. Tick “Mute printing” and click “Ok” to finish setup.
5. Open the printing work from the App, select a printer of the corresponding model and then set up printing according to needs.
6. Click “Print” to realize mute printing.
Note：• Printers with LCD control panel can be set to mute printing with keys on control panel directly,
please refer to Chapter 12.1.5 .
7.8.Open Help Document
You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print
settings.
8. Copying
8.1. Copying function
Copy Instructions
Common copying
Multipage Print a multi-page document to a piece of paper.
Clone Print several identical images to a piece of paper.
Poster Print a one-page original to pieces of paper.
Collated copy Collate copies of an original.
Duplex copying It supports manual duplex copying for originals.
Image quality Set the definition mode to improve the copying effect.
Intensity Adjust deep-light copying effect by setting intensity.
Resizing Reduce or enlarge the size of image copied.
Paper setting Set the paper size and paper type.
ID card copying
Arrangement mode Set the arrangement mode of ID card to be copied.
Intensity Adjust deep-light copying effect by setting intensity.
Paper Size Set the paper size.
Receipt copying
Intensity Adjust deep-light copying effect by setting intensity.
Paper Size Set the paper size.
8.2. Copying method
1. Press “copying key"/"ID card copying key”/"receipt copying key” on control panel.
2. Put an original into the ADF with its front upward (only for plain copying) or on the glass platen with its front downward. (For how to
put an original, please see Chapter 2.5.)
3. Set copying quantity with “direction or number key” according to types (99pieces at maximum).
4. Press “Startup key” for copying.
5. If the original is put on the glass platen, the printer will give a prompt of "Scan the Next Page" after scanning one page. If the next
page exists, please remove the original scanned and put the next page on the glass platen; then, press "Start". After all pages have
been scanned, please press "OK".
8.3. Copying cancel
Press “cancel key” on control panel if canceling copying.
8.4. Common copying setting
Change relevant setting with “copying setting menu” for better copying effect.
1. Press "Copy" and then "Menu" on control panel to enter the "Menu Setting" interface.
2. Press "OK" to enter the "Copy Setting" interface.
3. Press “direction key to select option to be set and press “OK key” to set option.
Note: • The image quality, intensity, resizing and paper setting can keep valid after options are set.
• Settings on all-in-one, clone, poster, collated copy and duplex copy will be restored to defaults after completing the
copying, switching among panel keys or rebooting the machine.
8.4.1.Image quality
Select corresponding image quality mode for original document used in order to improve copying effect.
There are 4 modes in total:
Auto: default mode, applicable to text and image originals.
Text + image: applicable to originals with mixed text and image.
Image: applicable to original image.
Text: applicable to original text.
Note: • The image quality mode supports “automatic” mode only after “poster” and “collated copy” are set.
8.4.2.Intensity
Adjust deep-light copying effect by setting intensity.
This printer supports "Manual Adjustment" and "Auto Adjustment" in color intensity. 5 levels for manual adjustment and 3 levels for auto
adjustment by default.
8.4.3.Resizing
When original document is copied, resize image copied.
The resizing includes “fixed” and “manual adjustment” and the default value is 100%.
1. Fixed resizing: 100%、141% A5->A4、122% A5->B5、115% B5->A4、97% LTR->A4、94% A4->LTR、86% A4->B5、81% B5-
>A5、70% A4->A5.
e.g.: 70% A4->A5：
2.“Manual adjustment” applies to copying with glass platform only, the adjustment scope of which is 25%-400% and 5% can be
adjusted each time after “direction key” is pressed once.
8.4.4.Multipage
With setting on all-in-one feature, a 2- or 4-page document could be copied to one piece of paper. Copying with the ADF and the glass
platen are both supported.
The multipage includes 3 modes:
(1) Two-in-one:
(2) Horizontal four-in-one:
(3)vertical four-in-one:
Note: • "Multipage” and “resizing function” cannot be set at the same time.
8.4.5.Clone
Through setting on clone feature, you may print multiple original images on one piece of paper. Copying with the ADF and the glass
platen are both supported.
The clone copying includes 3 modes:
2x2： 3x3： 4X4：
Note: • The “clone” and “resizing function” cannot be set at the same time.
8.4.6.Poster
Poster setting enables the printing of one piece of original document on several pieces of paper. The "Poster" feature supports only
copying with the glass platen.
The poster copying includes 3 modes:
2x2： 3x3：4X4：
Note: • The “poster” and “resizing function” cannot be set at the same time.
8.4.7.Collated copy
The "Collated Copies" feature supports only copying with the automatic document feeder (ADF).
The collated copy includes 2 modes:
Startup:
Closed:
8.4.8. Manual duplex copying
You may use the glass platen or the ADF for duplex copying. The followings are examples of copying with the ADF.
There are 4 modes in total for duplex copying:
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8.4.8.1. Steps of duplex original copying
1) Put an original into the ADF with its front upward and its top fed first; meanwhile, make sure there are some paper in the carton.
2) Operate following steps described in Chapter 8.4. Select Duplex Copying and then press “OK” to save settings.
3) Press “Start” to begin copying.
4) Paper exited should be with the direction as shown in the figure:
5) After completion of copying one side, put the paper into the entrance as shown in figure (without turnover or rotation).
Note: • If the turnover prompt on panel times out, the machine will execute one-sided copying automatically.
6) Press "Start" to begin copying the other side.
8.4.9.Paper setting
Select the paper size and paper type of original copying in Paper Settings menu.
Paper dimension: A4, Letter, B5, A5, A6, Executive, Legal and Folio.
Paper type: common paper, thick paper, envelope paper, film paper, card paper, tagboard and thin paper.
Note: • After “multipage” and “clone function” are set, “paper dimension” supports “A4” and “Letter” only.
• For copying with the ADF, only plain paper is available in "Paper Type".
8.5. ID card copying setting
For better copying effect, you can enter the “ID Card Copy Settings” menu to change relevant settings.
1. Press "ID Card Copy" and then "Menu" on control panel to enter the "Menu Settings" interface.
2. Press "OK" to enter the "ID Card Copy Settings" interface.
3. Press “direction key to select option to be set and press “OK key” to set option.
8.5.1.Arrangement mode
There are 4 arrange modes for ID card copying totally:
Whole page up-down Half page up-down Half page left-right A5 left and right
Position:
Half page up-down: default mode; put ID card at “orange left half area” of glass platform.
Half-page up and down, half-page left and right or A5 left and right: put the ID card in the "blue area" in glass platen.
Note: • After setting, the arrangement mode can keep valid before startup;
after startup, the arrangement mode will recover to default setting.
8.5.2.Intensity
For intensity setting, see 8.4.2.
8.5.3.Paper dimension
If arranged in modes of "Full Page Up and down", "Half-page Up and down" and "Half-page Left and right", the paper size supports
"A4" and "Letter" only; if arranged in mode of "A5 Long Edge", the paper size supports "A5" only. Please follow instructions on panel to
put the paper vertically for printing.
8.6. Receipt setting
For better copying effect of bills, you can enter the "Bill Copy Setting" menu to change relevant settings.
1. Press "Bill Copy" and then "Menu" on control panel to enter the "Menu Settings" interface.
2. Press "OK" to enter the "Bill Copy Setting" interface.
3. Press “direction key to select option to be set and press “OK key” to set option.
8.6.1.Intensity
For intensity setting, see 8.4.2.
8.6.2.Paper setting
The receipt copying supports A4, Letter, B5, A5, A6 and Executive paper dimension.
9. Scan
This printer provides two types of scan: "Push Scan", which means scanning through the printer’s Control Panel operations; "Pull Scan"
which means scanning through PC terminal scanning the application. Before scanning, please be sure a printer driver has been
installed in the computer.
9.1.Pull Scan
You may scan with the scanning application in PC via USB, wired or wireless connection. Please be sure the printer has been properly
connected before scanning.
9.1.1. Pantum Scan Application
Operation Steps:
1) Double click on "Pantum Scan Application" on the computer, the icon is shown as below:
2) The prompt window is shown as below:
3) Set Scan in the right list. Click "Scan" on the bottom right corner and start scan.
Note: • Pantum scan application software can scan pictures and support 5 formats of files: BMP, JPG, TIF, PDF, and PNG.
• You may click "Help (F1)" to open the help document of the scanning application to learn more scanning setting
information.
This product complies with the TWAIN and Windows Image Application (WIA) standard. If using the application which supports TWAIN
and WIA standard, users can use the scan function and directly scan the images to the open application. The handbook requires Office
Software (Word and Excel) and Photoshop ,for example, to show the operation.
9.1.2. TWAIN Scan Driver
9.1.2.1. Office Software (Word and Excel)
Operation Steps:
1) Open the Office software (Word or Excel).
2) Keyboard shortcuts: Alt+I+P+S to open the application’s window.
3) Click on "Device" option and select TWAIN Scan, click the “Custom Insert” button below.
4) After the window pops up, set the scan information in the right list of "Basic Setting" and "Advanced Setting". Click on "Scan" and
start scan.
If you desire to change a scanning port, please click "Port" at the lower part of above picture to select a scanning port, as shown below:
9.1.2.2. Photoshop
Operation Steps:
1) Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below:
2) After the window pops up, please refer to Step 4 of 9.1.2.1 to see the specific operation steps.
9.1.3. WIA Scan Driver
9.1.3.1. WIA1.0 Scan (Windows XP / Windows Server 2003)
1. Office Software (Word and Excel)
Operation Steps:
1) Open the Office software (Word or Excel).
2) Keyboard shortcuts: Alt+I+P+S to open the application’s window.
3) Click on "Device" and select WIA Scan,click the “Custom Insert” below.
4) The prompt window as is shown below, set the scan information.
5) Click on "Adjust the Scanned Image Quality" on the bottom left corner of the above picture, the advanced properties interface will pop
up, then users can set the scan; After finishing the settings, click on the "OK" button, then "Scan" button to start scan.
2. Photoshop
Operation Steps:
1) Launch Photoshop, click "File"- "Import" on the top left conrner and select WIA Scan, as is shown below:
2) After the window pops up, please refer to Step 4 and Step 5 of 9.1.3.1. to see the specific operation steps.
9.1.3.2.WIA 2.0 Scan (Windows Vista / Windows Server 2008 and later versions)
Operation Steps:
1) Click on "Start"- "All Programs"- "Device and Printer" on the left bottom of the desktop.
2) When the pop-up window appears, select the printer you want to use, and right click the mouse.
3) Click on "Start Scan" in the above option bar.
4) After the window pops up, set the scan and click "Scan" on the bottom right corner and start scan.
9.2.Mac System Scan
9.2.1.ICA Scan
9.2.1.1.Open ICA via "Print and Scan"
Operation Steps:
1) After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop.
2) After the window pops up, click on "Print and Scan".
3) After the window pops up, click on "Scan".
4) Click on "Open Scanner" and the scan window will pop up.
5) Click on "Show Details" on the bottom right corner to set the scan parameters.
6) Click on "Scan" on the bottom right corner and start scan.
9.2.1.2. Call CIA through applications
Operation Steps:
1) Click on "Finder" icon on the bottom left corner of the computer desktop, or use keyboard shortcuts command+shift+C to open the
window. Find "Image Capture" in "Applications" (or conduct keyboard shortcuts command+shift+A to directly switch to "Applications")
and click to launch the application.
2) After selecting the printer in the left list, set the scan parameters in the right list. Click on "Scan" on the bottom right corner and start
scan.
9.2.2. TWAIN Scan
Take Photoshop as an example.
Operation Steps:
1) Launch Photoshop, click on "File" – "Import" on the top left corner and select TWAIN Scan, as is shown below:
2) After the window pops up, please refer to Step 4 of 9.1.2.1. to see the specific operation steps.
9.3. Push Scan
This section is mainly to introduce how to scan files to PC, E-mail, FTP and USB with the printer's control panel.
Note: • The one-page file scanned to PC, E-mail or FTP could be saved in PDF, TIFF or JPEG; if scanned to USB, it could
be saved in PDF and JPEG.
• Under merge scan mode, a file scanned to PC or USB will be saved in PDF be default; if scanned to E-mail or FTP,
it will be saved in PDF, TIFF or JPEG.
9.3.1. Scan to PC
You may operate the printer's control panel to scan a file to PC. (Only support connection method of USB connection line.)
1. Be sure the printer and the computer are both switched on and connected with each other properly.
2. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
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4. Press "Menu" and then "OK" to enter the "Scan Setting" interface.
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7. For merge scan, please put files to be scanned on the glass platen and then press "Start" to scan the next page (directly continuous
scanning is available if scanning with the ADF).
9.3.2. Scan to E-mail
You may scan a black-white or color file as an appendix to the e-mail application, with specific operation steps as follow:
1. Be sure the printer and the computer are both switched on and connected with each other properly.
2. Please see Chapter 6.2.3.1 to configure the SMTP Client.
3. Please see Chapter 6.2.3.2 to configure the e-mail address book (for machine with the fax feature, alternatively, see Chapter 12.6).
4. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
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button.
6. Press "Menu" and then "OK" to enter the "Scan Setting" interface.
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11. For merge scan, please put files to be scanned on the glass platen and then press "Start" to scan the next page (directly continuous
scanning is available if scanning with the ADF).
Please follow these instructions on the settings for group emails:
Set the group name for group e-mail sending by webpage, and set the members, i.e.the receivers, in the group of group email. After
finishing scanning, firmware will send the scanned documents to the mail server. Then mail server sends the documents to every
member of the group.
9.3.3. Scan to FTP
Be sure the user is in an Internet-connected environment in scanning files to FTP server. If you want to scan large files, you may need
to input the server address, user name and password to log in the server, with specific operation steps as below:
1. Be sure the printer and the computer are both switched on and connected with each other properly.
2. Please see Chapter 6.2.3.3 to configure the FTP address book (for machine with the fax feature, alternatively, see Chapter 12.7).
3. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
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button.
5. Press "Menu" and then "OK" to enter the "Scan Setting" interface.
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9. For merge scan, please put files to be scanned on the glass platen and then press "Start" to scan the next page (directly continuous
scanning is available if scanning with the ADF).
9.3.4. Scan to U disk
This printer supports scanning files to USB without a computer. Before operation, please make sure the USB has enough storage
space. The specific operation steps are as follow:
1. Insert the USB into the printer's front USB interface.
2. Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
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button.
4. Press "Menu" and then "OK" to enter the "Scan Setting" interface.
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7. For merge scan, please put files to be scanned on the glass platen and then press "Start" to scan the next page (directly continuous
scanning is available if scanning with the ADF).
The printer will create a folder named PantumScan in which all scanned files are saved in PDF or JPG.
Note: • USB formats supported: FAT and FAT32 for Windows system and MS-DOS (FAT) for Mac system.
9.4. Cancel Scan Job
During the scanning, two ways are available to cancel the job:
1) Press "Cancel" button on the control panel to cancel the job.
2) Click Cancel button on the scan progress bar interface of the computer to cancel the job.
10. Fax
10.1. Connect Devices
• “ ” port is used to connect fax with telephone line.
• “ ”port is used to connect external telephone.
Note: • it is recommended to use the traditional analog phone service (PSTN: Public Switched Telephone Network) in connecting telephone line. If a
digital environment (for examples, DSL, PBX, ISDN or VoIP) used, please be sure to use a proper filter and configure digital settings correctly.
For more information, please contact your digital service provider.
10.2. Fax Settings
You may follow the steps below to execute fax settings.
1) Press "Fax" and then "Menu" to enter the "Menu Settings" interface.
2) Press OK button to enter the Fax settings interface.
3) Choose the Fax option you want to set by pressing the page up and down keys.
4）Here can be a total of 16 settings, set the standard as follows:
No. Options Description
1 Resolution You may select the faxing definition from options of “Standard, Fine, Super Fine and Image”. It defaults to “Standard”.
2 Original Size You can select the desired size of the document to be Faxed. The available options are A4, Letter and Legal.
3 Luminosity You can adjust the luminosity of Fax documents manually or automatically.
4 Fax Name Input the fax name and save it.
5 Fax Number Input the fax number and save it.
6 Group Sending With the feature of multi-address sending, it supports inputting several numbers to be faxed one by one, with the ability of up
to 20 fax numbers sent to at the same time.
7 Delay Sending With the feature of delay in sending, you may set the fax number and delay time of sending (within 24 hours), making the fax
sent upon the time set. 30 fax jobs at most supported now.
8Forward the
Received
After enabling "Forward to Fax", please set the number to be forwarded; upon receiving the fax, it will forward to the number
set immediately; if enabling "Forward and Print" at the same time, the printer will automatically print a copy of fax job for
saving after receiving the fax.
9 Send Settings You can use the options in Send Settings to set the parameters for sending Fax.
10 Receive
Settings You can use the options in Receive Settings to set the parameters for receiving Fax.
11 Compatibility If Fax is sent or received abnormally due to disturbance on telephone line, try to switch to VOIP compatibility mode.
12 Country /
Region To adapt to different telephone lines in different countries, settings on different countries or regions are needed.
13 Fax Report You can use the options in Fax Report to print the Fax report as you need.
14 Active Job Query for the list of all Faxes for Delay sending and you can press the Cancel button to delete a Delay sending job.
15 Communication
record Inquire the latest 30 times of Fax sending/ receiving.
16 Contacts You can edit the contacts, group numbers, and print the contacts as well as the list of group numbers from Contacts.
10.3. Fax Functions
10.3.1. Send Fax
10.3.1.1 Auto fax sending
1) Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
2) Press the Fax button and use the number buttons to enter the Fax number.
3) Press the Start button to start scanning the document.
4) If the original is put on the glass platen, the printer will give a prompt of "Scan the Next Page" after scanning one page. If the next page exists, please
remove the original scanned and put the next page on the glass platen; then, press "Start". After all pages have been scanned, please press "OK".
5) After all scanning complete, activate the fax to send.
Note: • In order to prevent damage to this product, do not use a manuscript with correction tape, correction fluid, paper clips or staples on it. In
addition, do not load photos, small manuscripts or brittle manuscripts into the automatic document feeder.
10.3.1.2 Manual fax sending
1) Put an original on the glass platen or into the ADF (please see Chapter 2.5 for how to put an original).
2) Press the Fax button and use the number buttons to enter the Fax number.
3) Press “Speaker” or pick up the receiver to input the fax number.
4) After hearing the fax prompt, press “Start” to confirm sending.
• If the party called receives the call, you may have a voice communication; after confirming the fax sending and hearing the fax prompt, press “Start” to begin
sending.
10.3.2. Receive Fax
You have two ways to receive Fax, and the default for the printer is Fax mode.
Fax mode: determine each call from the calling party as a fax. When arriving the ring count set, it gives fax receiving signals and receives the fax
automatically.
Telephone mode: determine each call from the calling party as a call. With this mode, you may need to pick up the receiver manually and then press “Start” on
control panel to receive the fax.
10.3.2.1. Auto receiving under fax mode
In receiving the fax, the machine answers the call with the set ring count and then receive the fax automatically. The ring count defaults to 4 times.
To change the ring count, please see Chapter 10.2 and Chapter 15.
To adjust the ring volume, please see Chapter 12.1.6.
10.3.2.2. Manual receiving under telephone mode
Under telephone mode, there are 3 ways to receive a fax when there is a fax call:
1) Press “Start” on control panel and then the machine begins to receive.
2) Pick up the receiver or press “Speaker” and then “Start” on control panel; the machine begins to receive.
3) Use remote receiving method (only for external telephone), and after picking up the receiver, press "*90" on telephone panel and then the machine begins
to receive.
Note: • The default for remote code is "*90". You can modify it by the path “Menu"——"Fax Settings"——"Receive Settings"——“Remote
Code”——“Turn On”——edit.
• If the toner in cartridge runs low, the printing job of fax received may not be completed perfectly. Please replace with a new toner cartridge or
find out the " Low in Toner, Continue to Print" option among the fax receiving setting options and then set it as "On" for continuous printing.
10.3.3. Set the interference and the telephone line compatibility of VoIP system
If the fax is sent or received abnormally due to interference to telephone line, please improve the fax receiving and sending with the following methods.
1. Switch to VOIP Compatible mode with panel setting.
Please follow steps below to set :
1) After the machine is ready, press "Fax“ and then ”Menu“ to enter the ”Menu Settings" interface.
2) Press "OK" to enter the "Fax Settings" interface; next, press "OK".
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2. Try to resend the fax in off-peak hours.
3. Consult your VoIP provider on if the network setting on fax transmission could be optimized.
10.3.4. Other Fax Functions
For settings on fax, please see Chapter 10.2 and Chapter 15.
1. Group Sending
This printer supports sending one original to several fax numbers, with the ability of up to 20 fax numbers sent to at the same time.
2. Delay Sending
You can enable Delay sending of Fax through the Control Panel. When this process is complete, the printer will scan the document to the memory, and get
back to Ready state.
3. Active Job
You may check or delete the delay sending jobs stored currently with the "Active Job" menu.
4. Receive and forward
You can forward the Fax you receive. When you receive a Fax job, it will be stored in memory at first. Then the printer dials the Fax number you have
specified and send the Fax. If a fax fails to be forwarded due to busy line or line failure, This printer will print a copy of fax contents to be forwarded for
backup. (If the Redial feature is set, it will print after redialing) .
Please enable "Forward and Print" in enabling the forward function if there is a need of printing the fax contents to be forwarded.
5. Automatic Redial
If the number you have dialed is busy or is not responding when you send a Fax, the machine will automatically redial the number. You can set the redial
attempts and interval.
6. Auto Shrink
When the paper size of the received Fax does not match the size specified in the printer, the received Fax will be shrinked according to the user-defined
paper size to match the paper size in the printer.
If you disable the Auto Shrink option, the Fax will be printed at full size across multiple pages. Auto Shrink is turned on by default.
Note: • Make sure that the default paper size setting is consistent with the size of the medium loaded in the paper tray.
• Receive in memory: in case of paper out or paper jam, This printer supports storing all faxes under receiving into its memory automatically;
after handling the paper out or paper jam, it will print all of them automatically.
7. Speed dial
You may edit the quick-dial and group-dial numbers in the address book for quickly dialing in sending a fax.
1) Speed Dial Number
In the Fax interface, press the Contacts button to enter the speed dial interface, enter the speed dial number, and the system will automatically search for it. If
the speed dial number exists, the corresponding information is displayed, then press the Start button to begin the Faxing; If the speed dial number does not
exist, an error message is displayed; You can store 200 speed dial numbers at the maximum.
2) Group Dial Number
In a fax interface, press "Menu" key, then press "OK" button, enter the fax parameter setting interface, select Contacts - Group calls, enter the group call
interface ,select the group dial to enter the group dial interface, select one of the groups, and press the Start button to begin group Faxing. You can set a
maximum of 10 groups for Group Dial with up to 99 numbers in each group.
10.4.PC-Fax
10.4.1.Sending Fax with PC-Fax
1) Open the document to be faxed.
2) Click "File" and then "Print".
3) Select a printer named after the end of Fax and then click "Printer Properties"; next, set "Paper" and "Quality" of PC-Fax sending on the "Fax Settings"
popup.
4) Click "Print" to present the "Send Fax" interface.
5) Enter the Name and Fax Number, then click Add to recipient list; If you want to send the Fax to multiple addresses, you can continue to enter their Name
and Fax Number, then click Add to recipient list.
6) Click Send to start sending the Fax.
11.Mobile Print/Scan/Fax
11.1."Pantum" APP
Pantum APP is a free application with mobile printing, scanning and faxing functions, allowing you to print or fax
photos, files, pages and scan photos or files directly from mobile terminal. Your printer may not support all of above
mentioned functions, so please select relevant function of Pantum APP for use according to your printer type.
Please be sure the application has been installed and connected to wireless network properly before use.
11.1.1. Operating systems supported
Pantum APP is applicable to Android 4.0, IOS 7.0 and above operating systems.
11.1.2.How to download Pantum App
How to download it for Android mobile device:
1. You can download it from its official website http://www.pantum.com > Service & support > Driver download >
Select printer model > Download and install.
2.You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install.
How to download it for IOS mobile device:
1. A printer that has wireless network function.
11.1.3.How to use this "Pantum" APP
11.1.3.1.For Android Devices
11.1.3.1.1.Preliminary preparations
1. A printer that has wireless network function.
2.Android mobile device.
11.1.3.1.2. Operation steps
1. Turn on printer power.
2. Make sure that the Android device and wireless network printer have been connected (please refer to Chapter 5
for setup).
3. Click “PANTUM” icon on the main screen of an Android device and the following interface will pop out.
4. Select the function you want and then do relevant settings to meet your functional demands.
Note: • If failure of operation, please check if your Android mobile device has access to the wireless
network into which your printer is connected.
• If the Android device cannot detect any printer, please inspect if power of the printer is turned
on and if the printer is turned on.
11.1.3.2.For IOS Devices
11.1.3.2.1.Preliminary preparations
1. A printer that has wireless network function.
2.IOS mobile device.
11.1.3.2.2. Operation steps
1. Turn on printer power.
2.Connect the IOS mobile device with wireless network of the printer (Please refer to Chapter 5 for how to
connect).
3. Click “PANTUM” icon on the main screen of an IOS device and the following interface will pop out.
4. Select the function you want and then do relevant settings to meet your functional demands.
Note: • If failure of operation, please check if your IOS mobile device has access to the wireless
network into which your printer is connected.
If the IOS mobile device did not detect any printer, check whether the printer is powered on and
the printer is turned on.
11.2.Mopria mobile print
Mopria mobile print requires installing Mopria Print Service on the Android device. You can print photos, emails,
webpages and files.
11.2.1.The operating systems and applications which support Mopria mobile
printing
1.Mopria mobile printing is suitable for Android4.4 or higher version.
2.Mopria mobile printing is supported by applications, e.g. Microsoft Office 1.01(16.0.4201.1006) or higher version,
Adobe Reader (V11.7.1) or higher version.
For more information about applications which support Mopria printing, please visit: http://mopria.org/spotlight-wall
11.2.2.How to download Mopria Print Service
1. Download Mopria Print Service from Google Play and install it on the Android device.
2. For Chinese users, please download the Mopria printing service at http://cn.mopria.org for downloading and
installing this APP.
11.2.3.Preliminary preparations
1. A printer that has wireless network function.
2.Android mobile device.
11.2.4.How to use Mopria mobile printing
Before printing, please set the Mopria print service as "ON".
1.Tap the "settings" of the Home Screen on Android mobile device, and select "print".
2.Set the "Mopria print service" as "ON".
All other printing plug-ins should be shut down when you use Mopria mobile printing function.
The printing steps may varied by applications, taking Adobe Reader as an example for explanation.
1. Turn on printer power.
2.Connect the Android mobile device with wireless network of the printer (Please refer to Chapter 5 for how to
connect).
3. Open the files you need to print with Adobe Reader on the Android device.
4. Click
5.Tap "print".
6.Please make sure the Pantum printer is selected.
If you selected other printer (or failed to select any printer), please tap the pull-down menu of printer, and select
your Pantum printer.
7.Set printing parameters, e.g. print pages.
8.Tap "print".
Note: • If printing fails, please inspect if the Android device is connected to the wireless network where
the printer is connected to.
• If the Android device cannot detect any printer, please inspect if power of the printer is turned
on and if the printer is turned on.
11.3.NFC function
NFC function allows non-contact point-to-point data transmission between electronic devices. To use this function,
you need to install the Pantum printer App on a mobile phone that supports NFC, or conduct Mopria mobile printing
after finishing Wi-Fi Direct connection through NFC function.
Note: • NFC recognition may not be used normally affected by the material of phone cover.
• Touch time and distance may differ because of the mobile phones used.
11.3.1.Preliminary preparations
1. Printer with Wi-Fi Direct function.
2. Android 5.0 or higher version mobile devices support NFC function and Wi-Fi Direct function.
11.3.2.How to use NFC function to print
1. Inspect if the NFC and Wi-Fi Direct function are enabled on the mobile device and if Wi-Fi Direct function of
printer is enabled. (Please refer to Chapter 12.2 for how to enable Wi-Fi Direct function).
2. Knock gently the NFC mark that indicates the NFC antenna (on the back of the mobile device generally) on the
printer and then wait for several seconds; then, the printer application will start and the mobile device will connect
to the printer.
Note: • For some mobile devices, NFC antenna may not be on their backsides. Before touching, please
check the position of the NFC antenna of your mobile device.
• If the mobile device is not installed with Pantum App, the Pantum App download link will pop
out automatically. Try again after downloading and installing the App.
3. Select the content to be printed and set printing parameters according to needs.
4. Click print and the printer will start to print.
11.4.AirPrint mobile print
Only printers that support AirPrint function can realize AirPrint printing. Please check if there is AirPrint mark on the
packaging of the printer, in order to identify if the printer supports AirPrint function.
11.4.1.Operating systems supported by AirPrint mobile print
Applicable to IOS 7.0 or higher versions.
11.4.2.Preliminary preparations
1. A printer that has wireless network function.
2.IOS device mobile printing.
11.4.3.How to use AirPrint mobile printing
The printing steps may varied by applications, taking PDF as an example for explanation.
1. Turn on printer power.
2.Connect the IOS mobile device with wireless network of the printer (Please refer to Chapter 5 for how to
connect).
3. Open the files you need to print in the format of PDF on the IOS device.
4. Click .
5.Tap "print".
6.Please make sure the Pantum printer is selected.
If you select other printers (or no printer), please click printer option and then select your Pantum printer.
7. Set printing parameters such as number of copies to print.
8.Tap "print".
Note: • If printing fails, please inspect if the IOS device is connected to the wireless network where the
printer is connected to.
• If the IOS device cannot detect any printer, please inspect if power of the printer is turned on
and if the printer is turned on.
12.General Settings
This Chapter mainly introduces some general settings.
Note: • The panel appearance may be a little different due to difference in type or function. All diagrams are only for reference.
12.1.System Settings
12.1.1. Ink saving setting
You can select the save toner mode which can reduce toner consumption and reduce printing cost. When save toner mode is “on”, the printed color
will be lighter. Save toner mode is “off” by default.
1) Press "Menu" to enter the menu setting interface.
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12.1.2.Language Setting
"Language Setting" is used to select the language to be displayed on the control panel.
1) Press "Menu" to enter the menu setting interface.
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12.1.3.Restore Factory Settings
“Restore factory settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings.
1) Press "Menu" to enter the menu setting interface.
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Note: • Factory settings of network printer can be recovered via embedded Web server (please refer to Chapter 6.2.4).
12.1.4.Sleep Time Setting
Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters
sleep mode.
1) Press "Menu" to enter the menu setting interface.
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Note: • In sleep mode, the printer can be woken up by pressing any key or sending printing work.
• Sleep time of network printer can be set with the embedded Web server (Please refer to Chapter 6.2.3.4).
12.1.5.Mute printing
Set mute mode to realize low speed printing with low noise. When mute mode is “on”, printing will be in a low speed. This mode is “off” by default.
1) Press "Menu" to enter the menu setting interface.
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12.1.6. Sound/volume (applicable to machine with the fax feature)
You may set the up and down of sound/volume or shut down.
1) Press "Menu" to enter the menu setting interface.
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12.1.7. Time/date (applicable to machine with the fax feature)
You may set the time and date with the Time/Date option.
1) Press "Menu" to enter the menu setting interface.
2) Press the "OK" button to select "System Settings" option.
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12.2.Network Settings
You can check or set network status via network setting.
1) Press "Menu" to enter the menu setting interface.
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3) Press “OK” key to set “Wired network setting”, “wireless network setting” and “Wi-Fi Direct”.
12.3.Network Information
You can check the network status through Network Information.
1) Press "Menu" to enter the menu setting interface.
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information” and “Wi-Fi Direct information”.
12.4. Print information report
You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve
product failures.
1) Press "Menu" to enter the menu setting interface.
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3) Press “OK” key to enter information report print. You can print product report according to needs.
Product reports that could be printed include Demo page, information page, menu structure page, network configuration, e-mail address, group e-
mail, FTP address and Wi-Fi hotspot.
Note: • The product report above is the most complete version, and may be different from the product report of model that you actually
use. "
12.5. Residual amount of toner
You may check the current residual amount of toner in cartridge with the printer's control panel.
1) Press "Menu" to enter the menu setting interface.
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3) Press "OK" to enter and check the residual amount.
12.6. Configure the e-mail address book
1) Press “Scan” and then “Menu” on control panel to enter the “Menu Setting” interface.
2) Press "OK" to enter the "Scan Settings" interface.
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Note: • the address book members cannot be added to the group before creating a group e-mail.
• You will not receive the e-mail without proper settings on your e-mail box. For specific setting steps, please consult your
network administrator.
12.7. Configure the FTP address book
1) Press “Scan” and then “Menu” on control panel to enter the “Menu Setting” interface.
2) Press "OK" to enter the "Scan Settings" interface.
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Note: • before configuring the FTP address book, you may need to consult your network administrator for the server IP address, port
number and FTP name.
12.8. Online upgrade
This printer supports firmware upgrade with its control panel without a computer.
1) Switch on the printer and then connect it to network.
2) Press "Menu" to enter the Menu Settings interface.
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4) Please follow instructions to operate. After completion, please reboot the printer.
Note: • if the firmware fails to be downloaded, please reboot the printer and then operate again.
13.Routine Maintenance
Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.
13.1.Cleaning the Printer
Note: • Please use mild detergents.
• Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don't directly touch
places labled with high temperature warning in contact with internal components after opening the printer's front or rear cover.
1.Use a soft cloth to wipe the outside of the printer clean.
2. Open the scanner cover and then wipe the glass platen gently with a soft cloth.
3. Open the front cover and take the laser toner cartridge out along the track.
Note: • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light
damaging the toner cartridge.
4.Clean the inside of the printer by gently wiping the shaded area, as shown in picture, with adry and lint-free cloth.
5. Wipe the LSU lens of printer gently with dry lint cloth.
5. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth.
Note: • the machine with the ADF should be regularly cleaned, removing dirt on the top cover of the ADF. Please wipe the place as shown
in figure with a soft cloth.
13.2.Toner cartridge and drum component maintenance
13.2.1.About toner cartridge and drum component component
1.Cartridge, use and maintenance of the drum assembly.
Please use the original toner cartridge for better printing quality.
Please pay attention to the following items while using the toner cartridge:
• Please keep the toner cartridge in a dry and dark place.
• Do not refill the toner cartridge without permission; otherwise, the damages caused will not be included in the scope of warranty of the printer.
• Please place the toner cartridge in cool and dry places.
• Please do not place the toner cartridge near ignition sources, as the toner inside it is inflammable and may cause fire.
• Please pay attention to toner leakage while it is taking out or disassembled. In case of toner leakage, skin contact with toner or spattering into
eyes or mouth, please wash it with clear water immediately, or see a doctor if feeling unwell.
• When placing the cartridge, please stay away from children may contact area.
2. Service life of toner cartridge
• The service life of toner cartridge is depending on the toner quantity needed by printing.
• When a prompt that "The Toner Cartridge life Expired" appears on the display, it indicates its service life expires. So please replace it.
3. Service life of drum component
• When a prompt that "The Drum Unit life Expired" appears on the display, it indicates its service life expires. So please replace it.
13.2.2.Replace toner cartridge and drum component
Note: Please pay attention to the following matters before replacing toner cartridge:
• Since there may be toner on the surface of toner cartridge, please pay attention while taking it out to avoid spattering.
• Please place the toner cartridge taken out on paper to avoid large-scale spattering of toner.
• When installing, do not touch the surface of the toner cartridge, so as to avoid scratching it.
Toner cartridge replacement steps:
1.Power off the printer.
2. Open the front cover and then remove the laser toner cartridge along the guide rail.
3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take
the toner cartridge out.
4. Open the package of the new toner cartridge and hold the toner cartridge handle to shake it left and right for 5 – 6 times, so that the toner inside
can be uniformly dispersed.
5. Pull the seal out and take the toner protection cover out.
6. Install the drum component along the inner track to finish installing toner cartridge.
7. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.
8. Close the front cover.
Replace the drum assembly steps are as follows:
1.Power off the printer.
2. Open the front cover and take the laser toner cartridge out along the track.
3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take
the toner cartridge out.
4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table.
5. Install the drum component along the inner track to finish installing toner cartridge.
6. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.
7. Close the front cover.
14.Troubleshooting
Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum
Aftersales Service Centre.
Prior to handling common problems, first check that:
• The power cord is connected correctly and the printer is powered on.
• All of the protective parts are removed.
• The toner cartridge is installed correctly.
• The paper is correctly loaded into the tray.
• The interface cable between the printer and the computer is connected correctly.
• The correct printer driver has been selected and installed properly.
• The computer port is properly configured and is connected to the correct printer port.
14.1.Cleaning Jammed Paper
14.1.1.Middle jam
Note: • When removing the paper jam, please don't touch immediately places labled with high temperature warning in contact with internal components after opening
the printer's front or rear cover, to prevent burns.
1. Pull paper tray out.
2.Gently pull the jammed paper out.
3. Install paper tray.
4.Open the front cover.
5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser
toner cartridge inside the protection bag or warp it with thick paper).
6.Gently pull the jammed paper out.
7. After taking out papers jammed, install the laser toner cartridge again and close the front cover, then the printer will recover printing.
14.1.2.Paper Jam in the Fuser Unit
Note: When papers jammed in fuser unit are taken out, please pay attention and do not touch the shaded area shown below in order to avoid burns.
1. Open the front cover and then remove the laser toner cartridge along the guide rail.
2.Open the rear cover.
3.Open the fuser door using the handles on both sides.
4.Gently pull the jammed paper out.
5. Close the back cover after removing the paper jammed.
6. Install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically.
14.1.3.Duplex Unit Jam
1.Remove the duplex printing unit from the back of the printer.
2.Remove the jammed paper from the duplex unit.
3.If the paper does not come out along with the duplex unit, open the tray and remove the jammed paper directly from the bottom.
4. After taking papers jammed out, install the duplex unit back and inspect other parts to the product. If it can be ensured that there are no jammed papers, open and close the
front cover and then the printer will recover printing automatically.
Note: After all papers jammed are taken out according to the above steps, close the front cover and tidy the papers in paper tray, then the printer will recover to print
automatically.
• If the printer still does not start printing, please check that all the jammed paper inside the printer has been cleared.
• If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum
authorized service center for repair.
• Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.
14.1.4. A paper jam occurs on the automatic document feeder (ADF)
1. Open the ADF's top cover.
2. Remove the paper jammed from the ADF.
3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state.
4.If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.
14.2.Software Failure
Problem Solution
The printer icon will not be displayed in the “Printer and fax” folder. Reinstall the printer driver. Ensure that the USB interface cable and the
The printer is in Ready mode but it will not perform any print job. If the failure still exists after restarting the Make sure the network cable of USB cable is connected
correctly.
Failed to install the driver
Check whether the print spooler service is enabled.
Check the power supply and the connection of the printer.
The driver cannot be used if the IP address of the printer has been
changed
Modify the port IP address of the printer driver.
If the above method does not work, please reinstall the printer driver.
It is recommended that a fixed IP address should be set to the network printer.
In the DHCP network, it is recommended to bind the IP address with the MAC address of the
printer.
14.3. Error Message
Error Message Cause Measure
No Laser Toner Cartridge Detected The laser toner cartridge is installed incorrectly
or laser toner cartridge is damaged.
The laser toner cartridge is installed correctly or new laser toner
cartridge is replaced.
Toner Low (this prompt is displayed
together with the standby picture
alternately.)
The toner in cartridge runs low. Please replace with a new toner cartridge.
As the toner is low, it is not available to
accept the printing job (this prompt is
displayed together with the standby picture
alternately.)
If the toner in cartridge runs low, the printing of
fax job received cannot be executed. (Normal in
fax sending, file printing, copying and
scanning.)
Please replace with a new toner cartridge or find out the " Low in Toner,
Continue to Print" option among the fax receiving setting options and
then set it as "On" for continuous printing.
(Note: once the printer detects that the toner in cartridge doesn't run
low during booting or opening and closing its cover, it will set the "Low
in Toner, Continue to Print" option enabled before by user back to
“Off”.)
Toner cartridge life expired. The toner in cartridge runs out. Please replace with a new toner cartridge.
Feed jam The print paper is loaded incorrectly. The paper
is outside of the specification range. Please correctly load the print paper.
Printer paper jam The print paper is loaded incorrectly. Please correctly load the print paper.
Scanner is Busy With other scan jobs. Please cancel the current scan job or wait for the completion of other
scan jobs.
Scan failed Scanner internal failure. Please contact Pantum Customer Service.
No paper in ADF
If you have selected ADF as the scan source,
this message appears when you start a copy or
scan job without loading paper in the ADF.
Please put in the original properly.
Paper jam occurred on ADF
This prompt appears when there is a feed jam
or feed failure in copying or scanning with the
ADF.
Please remove the paper jam, arrange well and put originals into the
ADF for scanning again.
Note: • If the problem remains, please contact Pantum Customer Service.
14.4. Common Troubleshooting
14.4.1. Common Trouble
Trouble
Type
Fault
phenomenon Cause Solution
Problems in
printing
Poor print
quality See 14.4.2 Image Defects. See 14.4.2 Image Defects.
Problems in
copying
Failed to
copy The scanner is damaged. Please contact Pantum Customer Service.
Copy Image
Abnormal
• The scanner is dirty or defective.
• The toner cartridge is dirty or
damaged.
• Clean the scanner.
• It is suggested to replace the original toner cartridge.
Problems
with the
Printer
The printer
does not
work
• Power cord of the device is not
properly connected.
The cable between the computer and
the printer is not connected properly.
Error in specifying the print port.
The printer is offline and User Guide of
Printer is checked.
The printer has not recovered from an
internal error, such as a paper jam,
paper empty, etc.
• Driver program of printer is not
installed correctly.
• The LCD screen prompts error
messages.
• Ensure proper connection of the power cord.
• Please disconnect the printer cable and then connect it again.
• Please check printer settings of the Windows to make sure the printing job could be sent to
the correct port. If the computer is equipped with several ports, please be sure to connect the
printer to the correct port.
• Please make sure the printer is online without any abnormality.
• Please remove errors to make the printer return to normal.
• Please uninstall and then reinstall the printer driver.
Online
printing does
not work
The cable between the computer and
the printer is not connected properly.
Driver program of printer is not installed
correctly.
• Printer internal failure.
• Please disconnect the printer cable and then connect it again.
• Please uninstall and then reinstall the printer driver.
Problems in
scanning
Scanning
error
• Data cable of the device is not
properly connected.
• The scan driver is installed
incorrectly.
• The LCD screen prompts error
messages.
• Ensure proper connection of the data cable.
• Reinstall the scan driver.
Problems
with Paper
Handling
Paper feed
failure
• The printer paper isn't put properly.
• The print media is beyond the usage
specification range.
• The pickup roller is dirty.
Too many papers in paper tray.
Please install printing medium correctly; please print with manual feed tray if special printing
medium is used to print.
• Please use the print media within the specification range.
• Please clean the pickup roller.
Take the excessive papers out from paper tray; please print with manual feed tray if special
printing medium is used to print.
Paper Jam
Too many papers in paper tray.
• The print media is beyond the usage
specification range.
• There is foreign matter in the feed
channel.
• The pickup roller is dirty.
• Internal parts failure.
Take the excessive papers out from paper tray; please print with manual feed tray if special
printing medium is used to print.
Take the excessive papers out from paper tray; please print with manual feed tray if special
printing medium is used to print.
• Clean the paper path.
• Please clean the pickup roller.
Print
multipage
feed
• Excessive static electricity on the print
media.
• The print media is damp or sticks
together.
• Internal parts failure.
• Re-separate the print media to eliminate some static electricity. It is suggested that you use
the recommended print media.
Separate the print media or use better quality and dry print media..
Note: • If the trouble still can not be shooted after the above operations, please contact Pantum Customer Service.
14.4.2. Image Defects
Problem Cause Solution
The printout is
whitish or light
• The print media does not meet the usage specifications, for
• The resolution in the print program is set too low, concentration setting is
too low, or toner saving mode is ticked.
• Toner cartridge is damaged.
• Toner is low.
• Please use proper print media within the specification range.
• Set the resolution and concentration setting of program, or cancel
ticking the save toner mode.
• It is suggested to replace the original toner cartridge.
Toner spots
• Dirty toner cartridge or toner leakage.
• Toner cartridge is damaged.
• The print media that does not meet usage specification is used. For
example, the media is damp or too rough.
• The paper path is dirty.
• If toner spots appear when copying and scanning, the platen glass may be
dirty.
• The scanner is dirty or damaged.
• Please use the print media within the specification range.
• Clean the paper path.
• Clean the platen glass.
White spots
• The print media that does not meet usage specification is used. For
example, the media is damp or too rough.
• The paper path is dirty.
• Inner damage of toner cartridge.
• The reflective glass of the laser inside the printer is dirty.
• Please use the print media within the specification range.
• Clean the paper path.
• It is suggested to replace the original toner cartridge.
• Please clean the LSU lens.
Toner comes off
• The print media that does not meet usage specification is used. For
example, the media is damp or too rough.
• The printing paper medium set and paper medium placed are not
consistent.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are damaged.
• Please use printing medium within the specification scope, and
use manual feed tray for printing in case of special medium.
• Please print with corresponding paper medium.
• Clean the inside of the printer.
• It is suggested to replace the original toner cartridge.
• Dirty toner cartridge.
• Damaged inner parts of toner cartridge.
• Clean or replace toner cartridge
• Clean the mirror of the laser at the back of the printer.
Black vertical
stripes
• The reflective glass of the laser inside the printer is dirty.
• The paper path is dirty.
• If black vertical stripes appear when copying or scanning, the scanner or
the platen glass may be dirty.
• Scanner Light bulb has smudges.
• The scanner is damaged.
• Clean the feed path of printer.
• Clean the scanner or the platen glass.
Black
background(gray
background)
• The print media that does not meet usage specification is used. For
example, the media is damp or too rough.
• Dirty toner cartridge
• Damaged inner parts of toner cartridge.
• The paper path is dirty.
• The transfer voltage inside the printer is abnormal.
• Scanning exposure.
• If black background or gray background appears when copying and
scanning, the platen glass may be dirty.
• Please use the print media within the specification range.
• Clean or replace toner cartridge
• Clean the paper path inside the printer.
• Please close the cover on the manuscript, and then carry out
copying and scanning.
• Clean the platen glass.
Cyclical traces
appear
• Dirty toner cartridge.
• Damaged inner parts of toner cartridge.
• The fuser component is damaged.
• Clean or replace toner cartridge
• Please contact customer services center to replace to a new
fuser assembly.
Skewed pages
• The printer paper isn't put properly.
• The feed channel of the printer is dirty.
• Make sure the print paper is placed correctly.
• Clean the paper path inside the printer.
Wrinkled paper
• The printer paper isn't put properly.
• The print media does not meet the usage specification.
• The feed channel of the printer is dirty.
• The fuser component is damaged.
• Make sure the print paper is placed correctly.
• Please use print media within the specification range.
• Clean the paper path inside the printer.
• Please contact customer services center to replace to a new
fuser assembly.
The back of the
printout is dirty
• Dirty toner cartridge
• The transfer roller inside the printer is dirty.
• The transfer voltage inside the printer is abnormal.
• Clean or replace toner cartridge
• Clean the internal transfer part of the printer.
Whole page dark
• Toner cartridge is improperly installed.
• Inner damage of toner cartridge.
• Abnormal internal charging of machine or the toner cartridge is not
charged.
• If all-black image appear when copying and scanning, maybe it is scanning
exposure, and the cover on the manuscript is not properly closed.
• The scanner is damaged.
• Install ink cartridge correctly.
• It is suggested to replace the original toner cartridge.
• Please close the cover on the manuscript, and then carry out
copying and scanning.
The toner does not
adhere to the paper
• The print media that does not meet usage specification is used. For
example, the media is damp or too rough.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are damaged.
• Please use printing medium within the specification scope, and
use manual feed tray for printing in case of special medium.
• Clean the inside of the printer.
• It is suggested to replace the original toner cartridge.
Horizontal stripes
• The toner cartridge is not installed correctly.
• The toner cartridge may be damaged.
• The parts inside the printer are damaged.
• Install ink cartridge correctly.
• It is suggested to replace the original toner cartridge.
Note: •Failures above can be improved by cleaning or replacing toner cartridge. Please contact customer services center if the problem can still not be solved.
14.5. Fax faults
Trouble Type Fault phenomenon Solution
Telephone line or
connection fault
The dialing tone cannot be heard.
• If you cannot hear the dialing tone after picking up the receiver, please check the connection
of all telephone lines between the fax and the wall-mounted socket.
• Use the telephone connecting another line to test the wall-mounted socket; if there is no dialing
tone, please check the communication line.
The printer cannot response in a fax call
automatically.
• Make sure it is not the "Telephone Mode" as the receiving mode. (Please see Chapter 10.3.2
to set the receiving mode as "Fax Mode".)
Fax receiving fault
The fax cannot be received
• Make sure the fax is set with the correct receiving mode. (Please see Chapter 10.3.2 to select
the receiving mode.)
• If the telephone line is interfered, please try to set it as VoIP in compatibility. (For compatibility
setting, please see Chapter 10.3.3)
The fax received is somewhat blank or of poor
quality
• The fax sending faxes may have a fault.
• The telephone line may have a fault due to noise.
• Check the printer through copy.
• The toner cartridge comes to the end of its expected service life. Please replace it. (Please see
Chapter 13.2.2 "Replace the Toner Cartridge".)
The fax is well received but cannot be printed
• Check if the toner in cartridge has run low. Replace with a new toner cartridge and then print.
• Find out the option of " Low in Toner, Continue to Print" among receiving setting options and
then set it as On.
An external call is being handled.
• If the Telephone mode adopted, please press Startup and then pick up the receiver
immediately.
• If answering the call with the extension telephone, please input the 3-digit fax receiving code
(*90 by default). When the fax begins to response, please hang up.
Fax sending fault
The dialing fails to be done
• Please check the connection of power cable.
• Please check the connection of telephone line.
• Change the (audio/pulse) settings. Please set in the fax sending menu with the dialing way
supported for telephone line.
The printer is poor in transmitting files
• Make one copy of original to check if the fax scanner could work normally.
• Transmit with a higher resolution.
A prompt of "Communication Failure" appears in
printing the fax confirmation report
• The telephone line may suffer from temporary noise or electrostatic interference. Please send
the fax again.
• Please try to set as VoIP in compatibility and then send again. (Please see Chapter 10.3.3 for
compatibility setting.)
If the problem still occurs, please check the telephone line.
15.Menu Structure
With the help of menu structure of this printer on the panel menu, you may know and set various functions. The
steps of printing are as follows:
1) Press "Menu" to enter the menu setting interface.
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4) Press "OK" to print.
16.Product Specifications
Note: • Specification values vary slightly from printers with different models with different functions
,and product specifications vary from different countries and regions.
• These values are based on the initial data. For more information about the latest
specifications, please visit: www.pantum.com.
16.1.Overview of the Specifications
Product Size(W*D*H)
M6700 Series:415mm*365mm*310mm
M6800/M7100/M7200 Series: 415mm*360mm*352mm
Product weight (exclusive of
the random toner cartridge
and packaging)
M6700 Series: 9.5Kg
M6800/M7100/M7200 Series: 10Kg
Print Environment
Print temperature range:10-32 (5-35)℃
Print humidity range:20%RH~80%RH
Power Voltage
110V Model: AC100~127V, 50Hz/60Hz,9A
220V Model: AC220~240V, 50Hz/60Hz,4.5A
Noise (acoustic pressure
level)
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0XWHPRGHG%$
Enter network standby time: 5 minutes
Power Consumption
Network standby:
the model with wireless function: 2.366W
the model without wireless function: 1.888W
6WDQGE\:
6KXWGRZQ:
TEC: conforming to requirements of EnergyStarV2.0 and Chinese energy
efficency rating
Operating System
Microsoft Windows XP/ Windows Vista/ Windows 7/ Windows 8/ Windows
8.1/ Windows 10/ Windows Server 2003/ Windows Server 2008/ Windows
Server 2012（32/64 Bit）
Mac OS 10.7/10.8/10.9/10.10/10.11
Linux (Ubuntu 12.04/ Ubuntu 14.04)
Versions higher than IOS 6.0 (excluding IOS 6.0)
Android 4.0 and higher versions
NeoKylin (Loongson V6.0 Build0341050)
Communication interface
Hi-speed USB 2.0
IEEE802.3 10Base-T/100Base-Tx
IEEE802.11b/g/n (support WPS)
16.2.Print Specifications
Printing
Print Speed Please see Chapter 1.1.
Print Time of First Page VHF
Monthly Maximum Print
Copies 25,000 pages
Print Language Please see Chapter 1.1.
16.3.Copy Specifications
Copy Speed 30cpm(A4)/33cpm(Letter)
FCOT
Flatbed <10 seconds
ADF <12 seconds
Maximum Pages for
Successive Print 99 pages
Zoom Ratio 25%~400%
Other Copy Functions "ID copy, Receipt copy, N-up copy, Clone copy"
16.4.Scan Specifications
Scan Type Flatbed+ADF
Maximum Scan Size
Flatbed: 216×297mm
ADF: 216×356 mm
Chromoscan Yes
Scan Output
Function Scan to E-mail, PC, FTP and USB
16.5.Fax specification (applicable to machine with a fax)
Fax Type Black-and-white
Modem Speed 33.6Kbps
Fax Memory 650 pages
Encoding MH/MR/MMR/JBIG
Compatibility ITU-T sg3/ECM
Other Fax
Functions
PC-FAX (Send), Fax Filtering, Group Sending, Fax Forwarding, Speed Dial, Group Dial,
Delay Sending, Auto Redial, Auto Receive, Auto Shrink, Mobile Fax
Environment PSTN、PBX、VOIP
