Zhuhai Pantum Electronics PANTUM-2 Monochrome Laser Printer User Manual EN

Zhuhai Pantum Electronics Co., Ltd Monochrome Laser Printer EN

Contents

User Manual-EN2

Pantum Mobile Print is a free application, which allows users to directly print photos,documents and WebPages from the mobile terminal. It is available to mobile operatingsystems with Android 2.3 or later and supports a resolution of 240 * 320dpi or higher. Itconnects your mobile device with the printer through Wi-Fi access points. You just need toinstall the Pantum Mobile Print application for configuring the network settings, then it willautomatically detect compatible printers to print, which is very convenient and efficient.6-2 6. Pantum Mobile Print6.1. What's Pantum Mobile Print6.2. Download Pantum Mobile PrintTo download the Pantum Mobile Print application, please visit Pantum offcial website www.pantum.com.6.3. Supported Mobile Operating SystemAndroid OS 2.3 or later.6.4. How to use mobile devices for the mobile printing6.4.1. Mobile Printing via Printer Hotspot6.4.1.1. For Android Devices1. Switch on the printer.2. Turn on the Wi-Fi on your mobile device and connect to the Pantum printer Wi-Fi hotspot (for example, it should read Pantum-AP-XXXXXX).Note:If several PANTUM WIFI printers are avaiable at the same time, when choosing printerhotspots, long press the “Cancel/Continue” button of the printer to print the information page,check the “SSID” hot name in the last page “WIFI Configuration Information Page”, andconnect the coresponding hot signal with cell phone.Pantum mobile printing for Andriod system, the current product supports only for printing txt documents, images or web pages, but not for printing documents in PDF, Word, Excel, PPT, etc.
6-3 3. Now you are ready to print, open the App and go to the home page.4. Choose from any of the menu options to print. Select the file, click ȐPrint Previewȑ.5. Select the Printer, number of copies and the paper size and click ȐPrintȑ and you are done.Note:  Mobile printing App installation (you have several options: QR code, Google Play Store, Pantum website). Scan the QR code on the printer or browse www.pantum.com or download the Mobile Printing App directly from Google Play Store and install it to the mobile device.
6-4 6.4.1.2. For Apple IOS Devices (iPad, iPhone, etc.)1. Switch on the printer.2. Turn on the Wi-Fi on your mobile device and connect to the Pantum printer Wi-Fi hotspot (for example, it should read Pantum-AP-XXXXXX).If several PANTUM WIFI printers are avaiable at the same time, when choosing printer hotspots, long press the “Cancel/Continue” button of the printer to print the information page, check the “SSID” hot name in the last page “WIFI Configuration Information Page”, and connect the coresponding hot signal with cell phone.3. Select a file you want to print.
6-5 4. Click the “ ” button, and select “Print” on the lower right corner5. Select printer and number of copies, and click ȐPrintȑ for printing and you are done.Note:  If printing fails, please check if the mobile device has been connected to printer Wi-Fi hotspot, and the printer has been connected to the power; If indication shows that no printer has been detected, please check if the printer has been connected to the power and the machine has been turned on.
6-6 6.4.2. Mobile Printing via Wi-Fi Access Points (for All Mobile Devices)1. Driver installation. Insert the CD or download the driver from www.pantum.com and click ȐAutorunȑ.2. In the installation home page, choose Language, Printer Series and Installation Mode, select ȐPrinters connected to a new networkȑ and click ȐInstallȑ.3. Configuring the printer to the Wi-Fi Access Point; Select the Wi-Fi access point that you want to link your printer and click ȐNextȑ.
6-7 4.Enter your Wi-Fi password and click ȐNextȑ.5. Wait until the printer is connected to the wireless network, and click ȐDoneȑ.
6-8 6. The driver will search for available printer automatically.7. Select the P2500W printer and click ȐNextȑ.8. Wait until the installation is completed.
6-9 9. You are ready to use your Pantum printer to print from your laptop mobile devices, just ensure that your device is connected to the configured Wi-Fi access point or the printer Wi-Fi hotspot which reads like Pantum-AP-XXXXXX.Note˖  If indication shows that no printer has been detected, please check if the printer has been connected to the power and the laptop with the cable provided in the box when connecting the printer to Wi-Fi network.
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7-5 b) Select Pantum printerClick Preferences to set up for printing.c) Check Manual Duplex in the Basic tab and click OK after completing the settings
7-6 d) Click Print.e) Send the print job after choosing Manual Duplex, then the following prompt window will DSSHDUWHOOLQJ\RXWKHQH[WVSHFL¿FRSHUDWLRQV,QWHUIDFHVDUHGLIIHUHQWGHSHQGLQJRQWKHmodels. Note:,WLVUHFRPPHQGHGWRUDLVHWKHRXWSXWWUD\WRSUHYHQWWKHSDSHUIURPVOLGLQJRXWRILW,I\RXFKRRVHQRWWRUDLVHWKHRXWSXWWUD\ZHUHFRPPHQGWKDW\RXLPPHGLDWHO\UHPRYHWKHSULQWHGSDSHURXWSXWIURPWKHSULQWHU
7-7 I$IWHUWXUQLQJRYHUWKHSDSHUDFFRUGLQJWRWKHSURPSWSUHVV&RQWLQXHEXWWRQRIWKHSULQWHUWRgo on printing the other side.g) You can click Close button to close this prompt window, and it will not appear until the next Manual Duplex job comes in.7.4. Cancel Print JobPress and hold the Cancel/Continue button on the control panel to cancel the job you want to cancel during the printing process.
8-1 8ChapterControl Panel8. Control Panel .....................................................................................................................................28.1. Control Panel Overview for P2200/P2500 Series .......................................................................28.1.1. Functions of Buttons on the Control Panel .........................................................................28.1.2. Function of LED Indicators on the Control Panel .................................................................3
8-2 8. Control Panel8.1. Control Panel Overview The printer control panel layout includes 2 buttons and 2 multi-colored LED indicators as shown below. The diagram on the left shows the control panel of the printer with USB+Wi-Fi interface, while the one on the right displays the control panel of the printer with USB interface only: 5Serial No. Name1 Multi-colored LED1 indicator2 Multi-colored LED2 indicator3 Wi-Fi search button4 Cancel/Continue button5 Information button8.1.1. Functions of Buttons on the Control Panel 8.1.1.1. Operation Function of Wi-Fi Search Button If there is no Wi-Fi connection, short-press this button to launch Wi-Fi connection and search :L)L+RWVSRW$3VWRSVHDUFKLQJLILWIDLOVWR¿QGDQ\$FFHVV3RLQW$3ZLWKLQPLQXWHVIf there is no Wi-Fi connection, press and hold this button to launch WPS connection, and meanwhile press the WPS button on the wireless router within 2 minutes; stop WPS connection if Wi-Fi connection cannot be established within 2 minutes. If there is WIFI connection while no Wi-Fi print job, press and hold this button to disconnect Wi-Fi connection. If there is Wi-Fi connection and Wi-Fi print job, wait until the job is completed and then press and hold this button to disconnect the Wi-Fi connection. During Wi-Fi connection or WPS searching, you can long press it to cancel the connection or searching.8.1.1.2. Operation Function of Cancel/Continue ButtonIf the printer is in sleep mode, press or press and hold this button can wake it up.Press and hold this button during printing can cancel the current print job.When the printer is in ready mode, press and hold this button can print the test page.8.1.1.3. Operation Function of Information ButtonWhen the printer is in ready mode, press and hold this button can print the test page.
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10-6 10.2. Common Troubleshooting10.2.1. Common TroubleTrouble Cause SolutionPrinter ProblemsThe printer does not workThe cable between the computer and the printer is not connected properly.Error in specifying the print port.7KHSULQWHULVRIÀLQHDQG8VH3ULQWHU2IÀLQHLVFKHFNHGThe printer does not recover from DQLQWHUQDOHUURUVXFKDVDSDSHUMDPSDSHUHPSW\HWFDisconnect and then reconnect the printer cable.Check the printer settings to ensure that the print job is sent to the correct port. ,IWKHFRPSXWHUKDVPRUHWKDQRQHSRUWmake sure that the printer is connected to the correct port.Make sure that the printer is in the normal online status.Problems in cartridgeThe cartridge chip can not be recognizedThe cartridge chip is dirty.The contact spring or copper pillar of the cartridge chip is dirty.Please clean the surface of the cartridge chip.Please clean the contact spring or the copper pillar.Problems in Handling PaperPaper feed failureThe print media is loaded incorrectly.The print media is beyond the XVDJHVSHFL¿FDWLRQUDQJHThe feed roller is dirty.Please correctly load the print media. If \RXXVHVSHFLDOSULQWPHGLDIRUSULQWLQJplease print with the manual feeder tray.Please use the print media within the VSHFL¿FDWLRQUDQJHClean the feed roller.Paper Jam There is too much paper in the tray.The print media is beyond the XVDJHVSHFL¿FDWLRQUDQJHThere is foreign matter in the feed channel.The feed roller is dirty.Internal parts failure.Remove excess paper from the tray. If \RXSULQWRQVSHFLDOSULQWPHGLDSOHDVHuse the manual feeder tray.Make sure to use the paper that meets VSHFL¿FDWLRQV,I\RXSULQWRQVSHFLDOSULQWPHGLDSOHDVHXVHWKHPDQXDOfeeder tray.Clean the feed channel.Clean the feed roller.Print with multipage fed inExcessive static electricity on the print media.The print media is damp and sticks together.Internal parts failure.Separate the print media to eliminate some static electricity. It is suggested that you use the recommended print media. Separate the print media or use better and dry print media.
10-7 The vapor comes out around the paper discharge areaThe heat generated during the toner fusing causes the paper to vapor (This happens even more often when you use dampened paper under low ambient temperature)9DSRULVQRWDQDEQRUPDOLW\LQWKLVFDVHbut still you can use newly unpacked SDSHUWRDYRLGJHQHUDWLRQRIYDSRU$OVRkeep your paper from the damp. Power off the printer and unplug the power cord when there is a smell of burning. Then consult Pantum support center. It PD\FDXVHVWKH¿UHRUWKHHOHFWULFVKRFNif you continue to use the printer under this situation.Note:,IWKHSUREOHPUHPDLQVSOHDVHFRQWDFW3DQWXP&XVWRPHU6HUYLFHTrouble Cause SolutionProblems in Handling Paper
10-8 10.2.2. Image Defects Trouble Cause SolutionPABCDabcde12345The printout is whitish or light7RQHULVORZ7KHSULQWPHGLDGRHVQRWPHHWXVDJHVSHFL¿FDWLRQVXFKDVWKHmedia is damp or too rough.7KHUHVROXWLRQLQWKHSULQWprogram is set too low.7KHODVHUWRQHUFDUWULGJHLVdamaged.3OHDVHSURSHUO\XVHWKHSULQWPHGLDZLWKLQWKHVSHFL¿FDWLRQrange.6HWXSWKHSULQWUHVROXWLRQLQWKHprogram.PToner spots7KHODVHUWRQHUFDUWULGJHLVGLUW\or leaks toner.7KHODVHUWRQHUFDUWULGJHLVdamaged.7KHSULQWPHGLDWKDWGRHVQRWPHHWXVDJHVSHFL¿FDWLRQVXFKDVthe media is damp or too rough.7KHIHHGFKDQQHOLVGLUW\3OHDVHXVHWKHSULQWPHGLDZLWKLQWKHVSHFL¿FDWLRQUDQJH&OHDQWKHIHHGFKDQQHOWhite spots7KHSULQWPHGLDWKDWGRHVQRWPHHWXVDJHVSHFL¿FDWLRQVXFKDVthe media is damp or too rough.7KHIHHGFKDQQHOLVGLUW\7KHLQWHUQDOSDUWRIWKHODVHUWRQHUcartridge is damaged.7KHUHÀHFWLYHJODVVRIWKHODVHUinside the printer is dirty.3OHDVHXVHWKHSULQWPHGLDZLWKLQWKHVSHFL¿FDWLRQUDQJH&OHDQWKHIHHGFKDQQHO&OHDQWKHUHÀHFWLYHJODVVRIWKHlaser.PToner comes off7KHSULQWPHGLDWKDWGRHVQRWPHHWXVDJHVSHFL¿FDWLRQVXFKDVthe media is damp or too rough.7KHLQVLGHRIWKHSULQWHULVGLUW\7KHODVHUWRQHUFDUWULGJHLVdamaged.7KHLQWHUQDOSDUWRIWKHSULQWHULVdamaged.Please use the print media within WKHVSHFL¿FDWLRQUDQJH,I\RXXVHVSHFLDOSULQWPHGLDplease print with the manual feeder tray. &OHDQWKHLQVLGHRIWKHSULQWHUBlack vertical stripes7KHODVHUWRQHUFDUWULGJHLVGLUW\7KHLQWHUQDOSDUWRIWKHODVHUWRQHUcartridge is damaged.7KHUHÀHFWLYHJODVVRIWKHODVHUinside the printer is dirty.7KHIHHGFKDQQHOLVGLUW\&OHDQWKHUHÀHFWLYHJODVVRIWKHlaser at the back of the printer.&OHDQWKHIHHGFKDQQHODWWKHback of the printer.
10-9 Trouble Cause SolutionBlack background (gray background)7KHSULQWPHGLDWKDWGRHVQRWPHHWXVDJHVSHFL¿FDWLRQVXFKDVthe media is damp or too rough.7KHODVHUWRQHUFDUWULGJHLVGLUW\7KHLQWHUQDOSDUWRIWKHODVHUWRQHUcartridge is damaged.7KHIHHGFKDQQHOLVGLUW\7KHWUDQVIHUYROWDJHLQVLGHWKHprinter is abnormal.3OHDVHXVHWKHSULQWPHGLDZLWKLQWKHVSHFL¿FDWLRQUDQJH&OHDQWKHIHHGFKDQQHOLQVLGHthe printer.Cyclical traces appear7KHODVHUWRQHUFDUWULGJHLVGLUW\7KHLQWHUQDOSDUWRIWKHODVHUWRQHUcartridge is damaged.7KHIXVHUFRPSRQHQWLVGDPDJHG&OHDQWKHODVHUWRQHUFDUWULGJHor replace it with a new one. 3OHDVHFRQWDFW3DQWXPCustomer Service to repair and replace the fuser component.Skewed pages7KHSULQWPHGLDLVORDGHGincorrectly.7KHIHHGFKDQQHORIWKHSULQWHULVdirty.(QVXUHFRUUHFWORDGLQJRIWKHprint media.&OHDQWKHIHHGFKDQQHOLQVLGHthe printer.Wrinkled paper7KHSULQWPHGLDLVORDGHGincorrectly.7KHSULQWPHGLDGRHVQRWPHHWWKHXVDJHVSHFL¿FDWLRQ7KHIHHGFKDQQHOLQVLGHWKHprinter is dirty.7KHIXVHUFRPSRQHQWRIWKHprinter is damaged.(QVXUHFRUUHFWORDGLQJRIWKHprint media.3OHDVHXVHWKHSULQWPHGLDZLWKLQWKHVSHFL¿FDWLRQUDQJHIRUprinting.&OHDQWKHIHHGFKDQQHOLQVLGHthe printer.The back of the printout is dirty7KHODVHUWRQHUFDUWULGJHLVGLUW\7KHWUDQVIHUUROOHULQVLGHWKHprinter is dirty.7KHWUDQVIHUYROWDJHLQVLGHWKHprinter is abnormal.&OHDQWKHODVHUWRQHUFDUWULGJHor replace it with a new one. &OHDQWKHLQWHUQDOWUDQVIHUcomponents of the printer.
10-10 Trouble Cause SolutionWhole page dark7KHODVHUWRQHUFDUWULGJHLVinstalled incorrectly.7KHLQWHUQDOSDUWRIWKHODVHUWRQHUcartridge is damaged.$EQRUPDOFKDUJHLQVLGHWKHprinter; the laser toner cartridge is not charged.(QVXUHWRLQVWDOOWKHFDUWULGJHcorrectly.The toner does not adhere to the paper7KHSULQWPHGLDWKDWGRHVQRWPHHWXVDJHVSHFL¿FDWLRQVXFKDVthe media is damp or too rough.7KHLQVLGHRIWKHSULQWHULVGLUW\7KHODVHUWRQHUFDUWULGJHLVdamaged.7KHLQWHUQDOSDUWRIWKHSULQWHULVdamaged.Please use the print media within WKHVSHFL¿FDWLRQUDQJH,I\RXXVHVSHFLDOSULQWPHGLDplease print with the manual feeder tray. &OHDQWKHLQVLGHRIWKHSULQWHUHorizontal stripes7KHODVHUWRQHUFDUWULGJHLVincorrectly installed.7KHODVHUWRQHUFDUWULGJHPLJKWEHdamaged.7KHLQWHUQDOSDUWRIWKHSULQWHULVdamaged.(QVXUHWRLQVWDOOWKHFDUWULGJHcorrectly.
11-1 11Chapter3URGXFW6SHFL¿FDWLRQ3URGXFW6SHFL¿FDWLRQ . ......................................................................................................................2336HULHV6SHFL¿FDWLRQ . ...........................................................................................26SHFL¿FDWLRQ2YHUYLHZ . ......................................................................................................23ULQWLQJ6SHFL¿FDWLRQ . .........................................................................................................3366HULHV6SHFL¿FDWLRQ . ......................................................................................................46SHFL¿FDWLRQ2YHUYLHZ . ......................................................................................................43ULQWLQJ6SHFL¿FDWLRQ . .........................................................................................................5
11-2 11. Product Specification336HULHV6SHFL¿FDWLRQ6SHFL¿FDWLRQ2YHUYLHZProcessor 600MHZMemory 64MB/128MB/258MBPower SupplyModel:P2200/P2201/P2203/P2207/P2209/P2500/P2501/P2503/P2505/P2507/P2509/P2500W/P2500N/P2505N220V Model: AC 220-240V, 50/60Hz, 3.0A100V Model: AC 100-127V, 50/60Hz, 6.0A110V Model: AC 110-127V, 50/60Hz, 6.0A(Note: For the power supply and voltage that is suitable for this printer, please refer to the nameplate on the back of the printer. Please strictly use the power supply IRUWKHSULQWHUDFFRUGLQJWRLWVVSHFL¿FDWLRQNetworked standby power consumption˘3.0WCommunication interface Hi-Speed USB 2.0; WiFi 802.11b/g/nOperation environmentBest print quality 10-32 °CHumidity range for operation20 to 80% RH3URGXFW6L]H:'+ about 337mm*220mm*178mmWeight (excluding the laser toner FDUWULGJHabout 4.0kg (excluding the attached laser toner FDUWULGJHControl Panel LEDNote:6SHFL¿FDWLRQYDOXHVDUHVOLJKWO\GLIIHUHQWIRUGLIIHUHQWPRGHOVRISULQWHUVZLWKdifferent functions. These values are based on the initial data. For more information DERXWWKHODWHVWVSHFL¿FDWLRQSOHDVHYLVLWZZZSDQWXPFRP
11-3 3ULQWLQJ6SHFL¿FDWLRQPrint Speed A4 20/22ppmLetter 21/23ppmFirst Page Print Time 7.8sPrint Language GDIMaximum print size Legal (216mm*355.6mm)Durability Maximum Monthly Page Volume 15000 pages Paper Input Capacity Standard Tray 150 pieces (80g/m²)Paper Output CapacityPrint-side down 100 pieces (80g/m²) Print Media Media Type 3ODLQSDSHUWKLQSDSHUWKLFNSDSHUWUDQVSDUHQW¿OPFDUGpaper, label paper, envelopeMedia size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive, )ROLR2¿FLR6WDWHPHQW-DSDQHVH3RVWFDUG0RQDUFKEnv, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3, Nagagata3, Yougata2.Media weight 60~163g/m²
11-4 366HULHV6SHFL¿FDWLRQ6SHFL¿FDWLRQ2YHUYLHZProcessor 600MHzMemory 64MB/128MBPower Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A100V Model: AC 100-127V, 50/60Hz, 6.0A110V Model: AC 110-127V, 50/60Hz, 6.0A(Note: For the power supply and voltage that is suitable for this printer, please refer to the nameplate on the back of the printer. Please strictly use the power supply IRUWKHSULQWHUDFFRUGLQJWRLWVVSHFL¿FDWLRQCommunication interface Hi-Speed USB 2.0;WiFi 802.11b/g/n100Base-Tx Ethernet;Operation environmentBest print quality 10-32 °CHumidity range for operation20%-80% RH3URGXFW6L]H:'+ 380*261*236mmWeight (excluding the laser toner FDUWULGJHabout 5.3kg (excluding the attached laser toner FDUWULGJHControl Panel LEDNote:6SHFL¿FDWLRQYDOXHVDUHVOLJKWO\GLIIHUHQWIRUGLIIHUHQWPRGHOVRISULQWHUVZLWKdifferent functions. These values are based on the initial data. For more information DERXWWKHODWHVWVSHFL¿FDWLRQSOHDVHYLVLWZZZSDQWXPFRP
11-5 3ULQWLQJ6SHFL¿FDWLRQPrint Speed A4 24ppmLetter 25ppmFirst Page Print Time < 8.5sPrint Language GDIMaximum print size Legal (216mm*355.6mm)Durability Maximum Monthly Page Volume20,000 pages Paper Input Capacity Standard Tray 150 pieces (80g/m²)Multipurpose Tray1 piece (60~163g/m²)Paper Output CapacityPrint-side down 100 pieces (80g/m²) Print Media Media Type 3ODLQSDSHUWKLQSDSHUWKLFNSDSHUWUDQVSDUHQW¿OPFDUGpaper, label paper, envelopeMedia size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive, )ROLR2¿FLR6WDWHPHQW-DSDQHVH3RVWFDUG0RQDUFKEnv, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K, Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3, Nagagata3, Yougata2.Media weight 60~163g/m²

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