Zhuhai Pantum Electronics PANTUM-2 Monochrome Laser Printer User Manual EN

Zhuhai Pantum Electronics Co., Ltd Monochrome Laser Printer EN

Contents

User Manual-EN2

Pantum Mobile Print is a free application, which allows users to directly print photos,
documents and WebPages from the mobile terminal. It is available to mobile operating
systems with Android 2.3 or later and supports a resolution of 240 * 320dpi or higher. It
connects your mobile device with the printer through Wi-Fi access points. You just need to
install the Pantum Mobile Print application for configuring the network settings, then it will
automatically detect compatible printers to print, which is very convenient and efficient.
6-2
6. Pantum Mobile Print
6.1. What's Pantum Mobile Print
6.2. Download Pantum Mobile Print
To download the Pantum Mobile Print application, please visit Pantum offcial website
www.pantum.com.
6.3. Supported Mobile Operating System
Android OS 2.3 or later.
6.4. How to use mobile devices for the mobile printing
6.4.1. Mobile Printing via Printer Hotspot
6.4.1.1. For Android Devices
1. Switch on the printer.
2. Turn on the Wi-Fi on your mobile device and connect to the Pantum printer Wi-Fi hotspot
(for example, it should read Pantum-AP-XXXXXX).
Note:
If several PANTUM WIFI printers are avaiable at the same time, when choosing printer
hotspots, long press the “Cancel/Continue” button of the printer to print the information page,
check the “SSID” hot name in the last page “WIFI Configuration Information Page”, and
connect the coresponding hot signal with cell phone.
Pantum mobile printing for Andriod system, the current product supports only for
printing txt documents, images or web pages, but not for printing documents in
PDF, Word, Excel, PPT, etc.
6-3
3. Now you are ready to print, open the App and go to the home page.
4. Choose from any of the menu options to print. Select the file, click ȐPrint Previewȑ.
5. Select the Printer, number of copies and the paper size and click ȐPrintȑ and you are
done.
Note: Mobile printing App installation (you have several options: QR code, Google Play
Store, Pantum website).
Scan the QR code on the printer or browse www.pantum.com or download the
Mobile Printing App directly from Google Play Store and install it to the mobile
device.
6-4
6.4.1.2. For Apple IOS Devices (iPad, iPhone, etc.)
1. Switch on the printer.
2. Turn on the Wi-Fi on your mobile device and connect to the Pantum printer Wi-Fi hotspot (for
example, it should read Pantum-AP-XXXXXX).
If several PANTUM WIFI printers are avaiable at the same time, when choosing printer
hotspots, long press the “Cancel/Continue” button of the printer to print the information page,
check the “SSID” hot name in the last page “WIFI Configuration Information Page”, and
connect the coresponding hot signal with cell phone.
3. Select a file you want to print.
6-5
4. Click the “ ” button, and select “Print” on the lower right corner
5. Select printer and number of copies, and click ȐPrintȑ for printing and you are done.
Note: If printing fails, please check if the mobile device has been connected to printer
Wi-Fi hotspot, and the printer has been connected to the power;
If indication shows that no printer has been detected, please check if the printer
has been connected to the power and the machine has been turned on.
6-6
6.4.2. Mobile Printing via Wi-Fi Access Points (for All Mobile
Devices)
1. Driver installation. Insert the CD or download the driver from www.pantum.com and click
ȐAutorunȑ.
2. In the installation home page, choose Language, Printer Series and Installation Mode,
select ȐPrinters connected to a new networkȑ and click ȐInstallȑ.
3. Configuring the printer to the Wi-Fi Access Point; Select the Wi-Fi access point that you
want to link your printer and click ȐNextȑ.
6-7
4.Enter your Wi-Fi password and click ȐNextȑ.
5. Wait until the printer is connected to the wireless network, and click ȐDoneȑ.
6-8
6. The driver will search for available printer automatically.
7. Select the P2500W printer and click ȐNextȑ.
8. Wait until the installation is completed.
6-9
9. You are ready to use your Pantum printer to print from your laptop mobile devices, just
ensure that your device is connected to the configured Wi-Fi access point or the printer Wi-Fi
hotspot which reads like Pantum-AP-XXXXXX.
Note˖ If indication shows that no printer has been detected, please check if the
printer has been connected to the power and the laptop with the cable provided in
the box when connecting the printer to Wi-Fi network.
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b) Select Pantum printer
Click Preferences to set up for printing.
c) Check Manual Duplex in the Basic tab and click OK after completing the settings
7-6
d) Click Print.
e) Send the print job after choosing Manual Duplex, then the following prompt window will
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g) You can click Close button to close this prompt window, and it will not appear until the next
Manual Duplex job comes in.
7.4. Cancel Print Job
Press and hold the Cancel/Continue button on the control panel to cancel the job you want to
cancel during the printing process.
8-1
8
Chapter
Control Panel
8. Control Panel .....................................................................................................................................2
8.1. Control Panel Overview for P2200/P2500 Series .......................................................................2
8.1.1. Functions of Buttons on the Control Panel .........................................................................2
8.1.2. Function of LED Indicators on the Control Panel .................................................................3
8-2
8. Control Panel
8.1. Control Panel Overview
The printer control panel layout includes 2 buttons and 2 multi-colored LED indicators as shown
below. The diagram on the left shows the control panel of the printer with USB+Wi-Fi interface,
while the one on the right displays the control panel of the printer with USB interface only:
5
Serial No. Name
1 Multi-colored LED1 indicator
2 Multi-colored LED2 indicator
3 Wi-Fi search button
4 Cancel/Continue button
5 Information button
8.1.1. Functions of Buttons on the Control Panel
8.1.1.1. Operation Function of Wi-Fi Search Button
If there is no Wi-Fi connection, short-press this button to launch Wi-Fi connection and search
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If there is no Wi-Fi connection, press and hold this button to launch WPS connection,
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If there is WIFI connection while no Wi-Fi print job, press and hold this button to disconnect
Wi-Fi connection.
If there is Wi-Fi connection and Wi-Fi print job, wait until the job is completed and then press
and hold this button to disconnect the Wi-Fi connection.
During Wi-Fi connection or WPS searching, you can long press it to cancel the connection
or searching.
8.1.1.2. Operation Function of Cancel/Continue Button
If the printer is in sleep mode, press or press and hold this button can wake it up.
Press and hold this button during printing can cancel the current print job.
When the printer is in ready mode, press and hold this button can print the test page.
8.1.1.3. Operation Function of Information Button
When the printer is in ready mode, press and hold this button can print the test page.
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SDSHULQVLGHWKHSULQWHUDUHFOHDUHG
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10-6
10.2. Common Troubleshooting
10.2.1. Common Trouble
Trouble Cause Solution
Printer Problems
The printer
does not work
The cable between the computer
and the printer is not connected
properly.
Error in specifying the print port.
7KHSULQWHULVRIÀLQHDQG8VH
3ULQWHU2IÀLQHLVFKHFNHG
The printer does not recover from
DQLQWHUQDOHUURUVXFKDVDSDSHU
MDPSDSHUHPSW\HWF
Disconnect and then reconnect the printer
cable.
Check the printer settings to ensure that
the print job is sent to the correct port.
,IWKHFRPSXWHUKDVPRUHWKDQRQHSRUW
make sure that the printer is connected
to the correct port.
Make sure that the printer is in the
normal online status.
Problems in cartridge
The cartridge
chip can not
be recognized
The cartridge chip is dirty.
The contact spring or copper pillar
of the cartridge chip is dirty.
Please clean the surface of the
cartridge chip.
Please clean the contact spring or the
copper pillar.
Problems in Handling Paper
Paper feed
failure
The print media is loaded
incorrectly.
The print media is beyond the
XVDJHVSHFL¿FDWLRQUDQJH
The feed roller is dirty.
Please correctly load the print media. If
\RXXVHVSHFLDOSULQWPHGLDIRUSULQWLQJ
please print with the manual feeder tray.
Please use the print media within the
VSHFL¿FDWLRQUDQJH
Clean the feed roller.
Paper Jam There is too much paper in the tray.
The print media is beyond the
XVDJHVSHFL¿FDWLRQUDQJH
There is foreign matter in the feed
channel.
The feed roller is dirty.
Internal parts failure.
Remove excess paper from the tray. If
\RXSULQWRQVSHFLDOSULQWPHGLDSOHDVH
use the manual feeder tray.
Make sure to use the paper that meets
VSHFL¿FDWLRQV,I\RXSULQWRQVSHFLDO
SULQWPHGLDSOHDVHXVHWKHPDQXDO
feeder tray.
Clean the feed channel.
Clean the feed roller.
Print with
multipage fed
in
Excessive static electricity on the
print media.
The print media is damp and sticks
together.
Internal parts failure.
Separate the print media to eliminate
some static electricity. It is suggested
that you use the recommended print
media.
Separate the print media or use better
and dry print media.
10-7
The vapor
comes out
around
the paper
discharge area
The heat generated during the
toner fusing causes the paper to
vapor (This happens even more
often when you use dampened
paper under low ambient
temperature)
9DSRULVQRWDQDEQRUPDOLW\LQWKLVFDVH
but still you can use newly unpacked
SDSHUWRDYRLGJHQHUDWLRQRIYDSRU$OVR
keep your paper from the damp. Power
off the printer and unplug the power
cord when there is a smell of burning.
Then consult Pantum support center. It
PD\FDXVHVWKH¿UHRUWKHHOHFWULFVKRFN
if you continue to use the printer under
this situation.
Note:,IWKHSUREOHPUHPDLQVSOHDVHFRQWDFW3DQWXP&XVWRPHU6HUYLFH
Trouble Cause Solution
Problems in Handling Paper
10-8
10.2.2. Image Defects
Trouble Cause Solution
P
ABCD
abcde
12345
The printout is whitish
or light
7RQHULVORZ
7KHSULQWPHGLDGRHVQRWPHHW
XVDJHVSHFL¿FDWLRQVXFKDVWKH
media is damp or too rough.
7KHUHVROXWLRQLQWKHSULQW
program is set too low.
7KHODVHUWRQHUFDUWULGJHLV
damaged.
3OHDVHSURSHUO\XVHWKHSULQW
PHGLDZLWKLQWKHVSHFL¿FDWLRQ
range.
6HWXSWKHSULQWUHVROXWLRQLQWKH
program.
P



Toner spots
7KHODVHUWRQHUFDUWULGJHLVGLUW\
or leaks toner.
7KHODVHUWRQHUFDUWULGJHLV
damaged.
7KHSULQWPHGLDWKDWGRHVQRW
PHHWXVDJHVSHFL¿FDWLRQVXFKDV
the media is damp or too rough.
7KHIHHGFKDQQHOLVGLUW\
3OHDVHXVHWKHSULQWPHGLD
ZLWKLQWKHVSHFL¿FDWLRQUDQJH
&OHDQWKHIHHGFKDQQHO
White spots
7KHSULQWPHGLDWKDWGRHVQRW
PHHWXVDJHVSHFL¿FDWLRQVXFKDV
the media is damp or too rough.
7KHIHHGFKDQQHOLVGLUW\
7KHLQWHUQDOSDUWRIWKHODVHUWRQHU
cartridge is damaged.
7KHUHÀHFWLYHJODVVRIWKHODVHU
inside the printer is dirty.
3OHDVHXVHWKHSULQWPHGLD
ZLWKLQWKHVSHFL¿FDWLRQUDQJH
&OHDQWKHIHHGFKDQQHO
&OHDQWKHUHÀHFWLYHJODVVRIWKH
laser.
P
Toner comes off
7KHSULQWPHGLDWKDWGRHVQRW
PHHWXVDJHVSHFL¿FDWLRQVXFKDV
the media is damp or too rough.
7KHLQVLGHRIWKHSULQWHULVGLUW\
7KHODVHUWRQHUFDUWULGJHLV
damaged.
7KHLQWHUQDOSDUWRIWKHSULQWHULV
damaged.

Please use the print media within
WKHVSHFL¿FDWLRQUDQJH,I\RXXVH
VSHFLDOSULQWPHGLD
please print
with the manual feeder tray.
&OHDQWKHLQVLGHRIWKHSULQWHU
Black vertical stripes
7KHODVHUWRQHUFDUWULGJHLVGLUW\
7KHLQWHUQDOSDUWRIWKHODVHUWRQHU
cartridge is damaged.
7KHUHÀHFWLYHJODVVRIWKHODVHU
inside the printer is dirty.
7KHIHHGFKDQQHOLVGLUW\
&OHDQWKHUHÀHFWLYHJODVVRIWKH
laser at the back of the printer.
&OHDQWKHIHHGFKDQQHODWWKH
back of the printer.
10-9
Trouble Cause Solution
Black background
(gray background)
7KHSULQWPHGLDWKDWGRHVQRW
PHHWXVDJHVSHFL¿FDWLRQVXFKDV
the media is damp or too rough.
7KHODVHUWRQHUFDUWULGJHLVGLUW\
7KHLQWHUQDOSDUWRIWKHODVHUWRQHU
cartridge is damaged.
7KHIHHGFKDQQHOLVGLUW\
7KHWUDQVIHUYROWDJHLQVLGHWKH
printer is abnormal.
3OHDVHXVHWKHSULQWPHGLD
ZLWKLQWKHVSHFL¿FDWLRQUDQJH
&OHDQWKHIHHGFKDQQHOLQVLGH
the printer.
Cyclical traces appear
7KHODVHUWRQHUFDUWULGJHLVGLUW\
7KHLQWHUQDOSDUWRIWKHODVHUWRQHU
cartridge is damaged.
7KHIXVHUFRPSRQHQWLVGDPDJHG
&OHDQWKHODVHUWRQHUFDUWULGJH
or replace it with a new one.
3OHDVHFRQWDFW3DQWXP
Customer Service to repair and
replace the fuser component.
Skewed pages
7KHSULQWPHGLDLVORDGHG
incorrectly.
7KHIHHGFKDQQHORIWKHSULQWHULV
dirty.
(QVXUHFRUUHFWORDGLQJRIWKH
print media.
&OHDQWKHIHHGFKDQQHOLQVLGH
the printer.
Wrinkled paper
7KHSULQWPHGLDLVORDGHG
incorrectly.
7KHSULQWPHGLDGRHVQRWPHHW
WKHXVDJHVSHFL¿FDWLRQ
7KHIHHGFKDQQHOLQVLGHWKH
printer is dirty.
7KHIXVHUFRPSRQHQWRIWKH
printer is damaged.
(QVXUHFRUUHFWORDGLQJRIWKH
print media.
3OHDVHXVHWKHSULQWPHGLD
ZLWKLQWKHVSHFL¿FDWLRQUDQJHIRU
printing.
&OHDQWKHIHHGFKDQQHOLQVLGH
the printer.
The back of the
printout is dirty
7KHODVHUWRQHUFDUWULGJHLVGLUW\
7KHWUDQVIHUUROOHULQVLGHWKH
printer is dirty.
7KHWUDQVIHUYROWDJHLQVLGHWKH
printer is abnormal.
&OHDQWKHODVHUWRQHUFDUWULGJH
or replace it with a new one.
&OHDQWKHLQWHUQDOWUDQVIHU
components of the printer.
10-10
Trouble Cause Solution
Whole page dark
7KHODVHUWRQHUFDUWULGJHLV
installed incorrectly.
7KHLQWHUQDOSDUWRIWKHODVHUWRQHU
cartridge is damaged.
$EQRUPDOFKDUJHLQVLGHWKH
printer; the laser toner cartridge is
not charged.
(QVXUHWRLQVWDOOWKHFDUWULGJH
correctly.
The toner does not
adhere to the paper
7KHSULQWPHGLDWKDWGRHVQRW
PHHWXVDJHVSHFL¿FDWLRQVXFKDV
the media is damp or too rough.
7KHLQVLGHRIWKHSULQWHULVGLUW\
7KHODVHUWRQHUFDUWULGJHLV
damaged.
7KHLQWHUQDOSDUWRIWKHSULQWHULV
damaged.

Please use the print media within
WKHVSHFL¿FDWLRQUDQJH,I\RXXVH
VSHFLDOSULQWPHGLD
please print
with the manual feeder tray.
&OHDQWKHLQVLGHRIWKHSULQWHU
Horizontal stripes
7KHODVHUWRQHUFDUWULGJHLV
incorrectly installed.
7KHODVHUWRQHUFDUWULGJHPLJKWEH
damaged.
7KHLQWHUQDOSDUWRIWKHSULQWHULV
damaged.
(QVXUHWRLQVWDOOWKHFDUWULGJH
correctly.
11-1
11
Chapter
3URGXFW6SHFL¿FDWLRQ
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6SHFL¿FDWLRQ2YHUYLHZ . ......................................................................................................2
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11-2
11. Product Specification
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Processor 600MHZ
Memory 64MB/128MB/258MB
Power Supply
Model:
P2200/P2201/P2203/P2207/P2209/
P2500/P2501/P2503/P2505/P2507/
P2509/P2500W/P2500N/P2505N
220V Model: AC 220-240V, 50/60Hz, 3.0A
100V Model: AC 100-127V, 50/60Hz, 6.0A
110V Model: AC 110-127V, 50/60Hz, 6.0A
(Note: For the power supply and voltage that is suitable
for this printer, please refer to the nameplate on the
back of the printer. Please strictly use the power supply
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Networked standby power
consumption
˘3.0W
Communication interface Hi-Speed USB 2.0;
WiFi 802.11b/g/n
Operation
environment
Best print quality 10-32 °C
Humidity range for
operation
20 to 80% RH
3URGXFW6L]H:'+ about 337mm*220mm*178mm
Weight (excluding the laser toner
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about 4.0kg (excluding the attached laser toner
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Control Panel LED
Note:6SHFL¿FDWLRQYDOXHVDUHVOLJKWO\GLIIHUHQWIRUGLIIHUHQWPRGHOVRISULQWHUVZLWK
different functions. These values are based on the initial data. For more information
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11-3
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Print Speed A4 20/22ppm
Letter 21/23ppm
First Page Print Time 7.8s
Print Language GDI
Maximum print size Legal (216mm*355.6mm)
Durability Maximum
Monthly Page
Volume 15000 pages
Paper Input
Capacity
Standard Tray 150 pieces (80g/m²)
Paper Output
Capacity
Print-side down 100 pieces (80g/m²)
Print Media Media Type 3ODLQSDSHUWKLQSDSHUWKLFNSDSHUWUDQVSDUHQW¿OPFDUG
paper, label paper, envelope
Media size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive,
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Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K,
Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3,
Nagagata3, Yougata2.
Media weight 60~163g/m²
11-4
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Processor 600MHz
Memory 64MB/128MB
Power Supply 220V Model: AC 220-240V, 50/60Hz, 3.0A
100V Model: AC 100-127V, 50/60Hz, 6.0A
110V Model: AC 110-127V, 50/60Hz, 6.0A
(Note: For the power supply and voltage that is suitable
for this printer, please refer to the nameplate on the
back of the printer. Please strictly use the power supply
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Communication interface Hi-Speed USB 2.0;
WiFi 802.11b/g/n
100Base-Tx Ethernet;
Operation
environment
Best print quality 10-32 °C
Humidity range for
operation
20%-80% RH
3URGXFW6L]H:'+ 380*261*236mm
Weight (excluding the laser toner
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about 5.3kg (excluding the attached laser toner
FDUWULGJH
Control Panel LED
Note:6SHFL¿FDWLRQYDOXHVDUHVOLJKWO\GLIIHUHQWIRUGLIIHUHQWPRGHOVRISULQWHUVZLWK
different functions. These values are based on the initial data. For more information
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11-5
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Print Speed A4 24ppm
Letter 25ppm
First Page Print Time < 8.5s
Print Language GDI
Maximum print size Legal (216mm*355.6mm)
Durability Maximum
Monthly Page
Volume
20,000 pages
Paper Input
Capacity
Standard Tray 150 pieces (80g/m²)
Multipurpose
Tray
1 piece (60~163g/m²)
Paper Output
Capacity
Print-side down 100 pieces (80g/m²)
Print Media Media Type 3ODLQSDSHUWKLQSDSHUWKLFNSDSHUWUDQVSDUHQW¿OPFDUG
paper, label paper, envelope
Media size A4, A5, JIS B5, IS0 B5, A6, Letter, Legal, Executive,
)ROLR2¿FLR6WDWHPHQW-DSDQHVH3RVWFDUG0RQDUFK
Env, DL Env, C5 Env, C6 Env, No.10 Env, ZL, Big 16K,
Big 32K, 16K, 32K, B6, Yougata4, Postcard, Younaga3,
Nagagata3, Yougata2.
Media weight 60~163g/m²

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