Zoom Telephonics 1067WL Zoom X6v ADSL/2/2+ VoIP Wireless-G Router User Manual X6v UserGuide draft version

Zoom Telephonics Inc Zoom X6v ADSL/2/2+ VoIP Wireless-G Router X6v UserGuide draft version

Users Manual

DRAFT Version
ADSL X6v
USER GUIDE
Important Safety Measures
• To reduce the risk of fire, use the supplied phone cord or an AWG 26 or
larger UL-listed or CSA-certified phone cord.
• Do not use this product near water — for example, in a wet basement or
near a swimming pool or bathtub.
• Avoid using a telephone (other than a cordless phone) during an electrical
storm.
• Do not use the telephone to report a gas leak while you are in the vicinity of
the leak.
Table of Contents 3
Contents
Contents ............................................................................3
Overview............................................................................6
1. Installation Instructions ...............................................7
Package Contents........................................................7
Before You Begin.........................................................8
Installing the X6v.............................................................9
Windows Installation ....................................................9
Macintosh and Linux Installation................................11
Establishing Communication......................................14
Setting Up a Network .................................................19
Universal Plug and Play ................................................22
If You Need Help...........................................................22
2. Setting Up Your Wireless Network ...........................23
Connecting a Windows Vista Computer with Built-in
Wireless Capabilities..................................................25
Connecting a Windows XP Computer with Built-in
Wireless Capabilities..................................................27
Connecting a Wireless-enabled Computer to the X6v28
Checking Your Settings .............................................30
3. Setting Wireless Security ..........................................31
Overview ....................................................................31
Setting Up Security Using WPA2 or WPA .................33
Setting Up Security Using WEP.................................34
4. Setting Up VoIP Service.............................................37
Using the Zoom Configuration Manager to set up VoIP
service........................................................................37
Quick Setup of a Zoom X6v for Use with a SIP VoIP
Service ..........................................................................37
Other Configuration Settings......................................40
Firmware Upgrades.......................................................42
Making Phone Calls – The Basics .............................43
Table of Contents 4
Advanced Features - Controlling the X6v from Your
Phone.........................................................................44
Resetting Your X6v....................................................45
5. The X6v and Online Gaming......................................46
Do I Need to Do Anything? ........................................46
Setting Up the X6v for Online Gaming ..........................47
Step 1: Choosing an IP Address for Gaming .............47
Step 2: Setting Up a Virtual Server or DMZ ...............52
6. Using Advanced Setup ..............................................59
Viewing the Advanced Setup Options...........................61
Configuration Options ................................................61
Status Options ...........................................................63
Administration Options...............................................64
Using the WAN Configuration Settings .........................65
Using the Ethernet Configuration Settings ....................71
Setting Up a Static Routing Table .................................72
Adding Extra Security with Advanced Firewall Filtering 74
Setting Security Logging ...............................................79
Configuring Intrusion Detection.....................................80
Adding a DNS Server Name .........................................82
Creating a Virtual Server or a DMZ...............................83
Using the DSL Settings .................................................84
Changing Your LAN Settings ........................................87
Creating a Fixed IP Address .........................................89
Assigning a Half Bridge Device.....................................90
Enabling or Disabling UPnP..........................................91
Assigning Ports to a PVC..............................................92
Changing HTTP and Telnet Ports .................................94
Filtering Out MAC Addresses........................................95
Managing Access to Services .......................................97
Configuring Quality of Service.......................................98
TR-069 ........................................................................101
Monitoring DSL, Wireless, and Ethernet Status..........104
Changing Your Password............................................107
Table of Contents 5
Restoring Factory Settings..........................................108
Backing Up and Restoring Your Configurations..........109
Updating Your Firmware .............................................110
Appendix A....................................................................111
Appendix B....................................................................115
Appendix C....................................................................118
Macintosh TCP/IP Settings ......................................119
Linux TCP/IP Settings..............................................121
Windows TCP/IP Settings........................................122
Appendix D....................................................................125
Appendix E....................................................................130
Appendix F ....................................................................134
Appendix G ...................................................................135
Declaration of Conformity ........................................138
Overview
6
Overview
This User Guide provides instructions for setting up your X6v,
connecting the X6v to wired and wireless computers on a network,
securing your network, setting up Voice over the Internet
telephone service, and configuring the X6v for gaming.
For most customers, Chapter 1 covers what you need to get
connected to the Internet. Chapter 2 applies if you want to set up a
network. Chapter 3 provides security information, Chapter 4
covers VoIP setup, and Chapter 5 provides what you need for
gaming.
Chapter 6, Advanced Setup is primarily for System Administrators.
This chapter explains how to use features such as adding extra
security to the X6v with firewall filtering, configuring VoIP
features such as Call Waiting and Caller ID, backing up and
restoring the X6v configuration, updating the firmware, and
creating a fixed IP address.
You can find the latest information about the X6v at the Zoom
Web site:
www.zoom.com/techsupport/DSL/????x6v.shtml
Chapter 1: Installation Instructions
7
1
Installation Instructions
This chapter covers the basic instructions needed to
install your X6v and connect to the Internet using a
Macintosh®, Linux, or Windows® operating system.
Note to Windows users: If you did not successfully set
up the X6v using the Install Assistant, follow these
instructions to install the X6v manually. If you already
installed and connected your X6v (using the separate
Quick Start booklet provided for Windows users), you
can skip this chapter and begin with Chapter 2.
Package Contents
Your package contains the following items:
Zoom DSL X6v modem
Ethernet cable
Phone cord
Power cube
CD
The CD contains the installation software, documentation,
warranty, and Customer Support information.
If anything is missing or damaged, please contact Zoom Customer
Support or whoever sold you the modem.
Chapter 1: Installation Instructions
8
In addition, the package may include:
A splitter to enable you to use a single DSL wall jack for both
an Internet connection and for telephone service (certain
countries only)
Phone-jack adapter to adapt the phone cord to a particular
phone jack (certain countries only)
DSL line filter(s) (certain models only)
Before You Begin
You will need the following:
DSL service enabled on your telephone line. To obtain this,
you need to sign up with an DSL service provider.
One or more computers or laptops that you want to connect
to the Internet. The X6v supports Macintosh, Linux, and
Windows Vista, XP, 2000, Me and 98 operating systems.
For wireless connection, the computer(s) must have built-in
wireless capability or be equipped with a wireless adapter. The
X6v supports 802.11b and 802.11g compatible adapters.
For direct wired connection to the X6v's ETHERNET ports,
the computer(s) must have an Ethernet port.
Additional Ethernet cables if you plan to connect more than
one computer directly to the modem. The X6v supports up to
four direct Ethernet connections.
If you want to use your X6v’s Internet calling capabilities but
your unit does not include Voice over the Internet (VoIP)
service, you will need to sign up with a VoIP provider.
For Internet calling you will also need a standard telephone (or
telephones).
A traditional land line telephone connection that you can use
for emergency backup and to switch between standard phone
service and Internet calling.
Chapter 1: Installation Instructions
9
Installing the X6v
¾ Macintosh and Linux users: please go to page 11.
Important! If possible, use a computer that is centrally located in
your home or office and that has easy access to an DSL line. A
central location helps assure good wireless performance. If you do
not have a desktop computer located centrally in your home (if, for
example, the desktop is in the basement), or you only have
notebook computers, you should still directly connect this desktop
computer or one of your notebooks to the X6v to configure it.
Once the X6v is set up and your Internet connection is working,
you can unplug the computer from the unit and move the X6v to a
more central location.
Windows Installation
Windows users can quickly install the software and hardware and
configure the X6v using Zoom's multilingual Installation Assistant
on the CD. If you have already run the Installation Assistant, please
go to Setting Up a Wired Network on page 23.
If you encountered a problem using the Installation Assistant,
follow the instructions for Macintosh and Linux users starting on
page 11.
1 Turn your computer on.
For Windows Vista only, follow these steps to turn on Telnet
Client:
Click Start, select Control Panel, then double-click
Programs and Features.
In Programs and Features, in the Tasks pane, click Turn
Windows features on or off.
At the User Account Control message, click Continue.
In the Windows Features dialog box, select Telnet
Client, click OK, and wait while the feature is configured.
In the Uninstall or Change a Program window, click the
Close box to exit.
Chapter 1: Installation Instructions
10
2 Close all open programs, including antivirus software or pop-
up blockers.
3 Insert the supplied CD into the CD drive of your computer.
The CD should start automatically. (If the CD does not start
automatically, on the desktop, click the Start button, click
Run, and then type E:\setup.exe, where E is the letter of
your CD drive.)
Windows Vista:
If the AutoPlay dialog box appears, click Run Setup.exe:
If the User Account Control dialog box appears, click Allow.
4 Follow the prompts to install the X6v.
Windows Vista: If a message tells you that Windows can't verify
the publisher of the driver software, select Install this driver
software anyway.
Chapter 1: Installation Instructions
11
If you are prompted to enter your user name and password,
remember that they are case-sensitive:
5 When you complete the installation and setup, click Finish to
update your modem and close the Install Assistant.
Congratulations! You have established communication and your
computer is now connected to the Internet.
If you want to connect other computers to the X6v, continue with
Setting Up a Network starting on page 19.
If you want to configure a VoIP account, first set up a network -- if
desired -- as described on page 19, and then continue with Chapter
4, Setting Up VoIP Service on page xx.
Macintosh and Linux Installation
Windows users: If you did not run the Install Assistant on the CD,
follow these instructions to install the hardware and configure your
X6v.
Chapter 1: Installation Instructions
12
Installing the Hardware
1 Shut down and power off your computer.
(This can be any one of the computers that you plan to use
with the X6v. In a typical situation, this would be the computer
that is closest to your DSL wall jack.)
2 Rotate the antenna on the back of the modem to a vertical
position.
3 Connect the modem to the computer’s Ethernet port.
Plug one end of the Ethernet cable into any one of the
X6v modem’s ETHERNET ports (Ethernet 1, Ethernet 2,
Ethernet 3, or Ethernet 4) and plug the other end into your
computer’s Ethernet port.
4 Plug the power cube into a power strip or wall outlet and then
plug the power cube’s other end into the modem’s POWER
jack.
Important!
Only use the power cube shipped with the X6v. Other power
cubes may damage your hardware.
5 After you plug in the power cube, the POWER and WLAN
lights on the front panel of the modem should become steady
on, and the INTERNET light should blink. If the POWER
light does not turn on, press the button on the modem's
rear panel and make sure there is power at the wall outlet or
power strip where you plugged in the power cube.
Chapter 1: Installation Instructions
13
6 Turn the computer on.
7 Plug one end of the supplied phone cord into the modem’s
DSL port and the other into the DSL wall jack. The blinking
INTERNET light should become steady on. If it does not,
refer to Troubleshooting on page 125.
Note:
In some countries, including the UK, the modem comes with a
splitter. Plug the splitter into the wall jack with DSL service.
Then plug the supplied phone cord between the modem's DSL
jack and the splitter's MODEM jack.
We recommend that you put an DSL filter on every phone
connected to the DSL phone line. DO NOT put a filter
between the X6v and the wall jack that it is connected to. If
you are using a splitter, you can plug a phone into the splitter's
PHONE jack, which has a built-in filter.
8 If you want to use the modem's VoIP capability, plug a phone
or cordless phone base station into the X6v's PHONE
connector.
If you want to be able to switch between Internet and standard
landline phone service, plug one end of the supplied phone
cord into the X6v's TELCO (i.e., Telephone Company)
connector and the other end into the wall jack where you
would normally plug in a standard telephone.
Congratulations! You have installed the hardware. Now
continue with the next section: Establishing
Communication.
Chapter 1: Installation Instructions
14
Establishing Communication
Important!
Macintosh and Linux users must make sure that the computer’s
TCP/IP settings are configured properly BEFORE starting this
section. See Macintosh TCP/IP Settings on page 119 or Linux
TCP/IP Settings on page 121 for instructions.
You must set up the X6v so that it can communicate with your
Internet service provider. To do this, you use the Zoom
Configuration Manager.
1 Close all programs including antivirus software and pop-up
blockers.
2 Log into the Zoom Configuration Manager:
a Open your Web browser and, in its address bar, type
http://10.0.0.2 and then press the Enter key on your
keyboard.
In the Enter Network Password dialog box, type the
following user name and password in lowercase, then click
OK. (The X6v User Name and Password you enter here
are not the same as the User Name and Password that
your Internet service provider may have given you.)
User Name: admin
Password: zoomDSL
Chapter 1: Installation Instructions
15
If you are not prompted for a User Name and Password,
do the following in this order: Recheck all connections;
restart the modem and computer; and reset the modem by
inserting a paper clip into the Reset pinhole in the
modem’s back panel and pressing it three times.
Important:
For security, choose your own X6v password after the setup is
complete. See Changing Your Password on page 107.
3
3 After you log in, use the Basic Setup page to configure the
modem so it can connect with your Internet service provider.
To use Automatic Configuration (recommended):
a At Configure my connection, click Start.
b In the "Settings successfully detected" message box,
click OK to return to the Basic Setup page.
c If the X6v finds a PPPoE or PPPoA connection, on
the Basic Setup page enter the user name and
password given to you by your Internet Service
Provider.
Chapter 1: Installation Instructions
16
If the X6v finds a 1483 Bridged or 1483 Routed
connection, you have the option of using either
dynamic or static IP addressing. Depending on your
situation, select the appropriate option button:
[MOST USERS] Ensure that Obtain an IP
address Automatically is selected if you are
using Dynamic Host Configuration Protocol (also
known as DHCP or dynamic IP addressing). This
option is selected by default because most Internet
service providers use DHCP.
Select Use the following IP Address only if you
are using a static IP address. (You should know if
you are using static IP addressing. There is
typically an extra charge for a static IP address and
you usually have to make special arrangements
with your Internet service provider to get one.)
Then enter the IP Address, Subnet Mask,
Default Gateway, and DNS that you plan to use.
Click the Save Changes button, then click the
Write Settings to Flash button.
To configure your settings manually if Automatic Configuration does
not work, follow these instructions:
a On the Basic Setup page, enter your Protocol,
Encapsulation, VPI, and VCI settings in the
appropriate boxes. Your service provider should
supply these values. If you do not know these settings,
refer to the tables starting on page 111.
b NAT (Network Address Translation) is Enabled by
default. This feature lets multiple users access the
Internet sharing a single IP address. Enabled is
typically the right setting. Select Disable in the
unlikely event that you want to assign different public
IP addresses to each network user.
c Depending on the Protocol setting you selected the
bottom half of the page will change so that you can
enter additional information.
If you selected PPPoA or PPPoE, enter your
DSL Username and Password in the appropriate
boxes. Your Internet service provider should have
Chapter 1: Installation Instructions
17
given this information to you. (Your Username is
typically your email address or the characters
preceding the @ sign in your email address. This
is NOT the same Username and Password that
you used earlier to open the Zoom
Configuration Manager.)
Chapter 1: Installation Instructions
18
If you selected 1483 Bridged or 1483 Routed,
you have the option of using either dynamic or
static IP addressing. Depending on your situation,
select the appropriate option button:
[MOST USERS] Ensure that Obtain an IP
address Automatically is selected if you are
using Dynamic Host Configuration Protocol
(also known as DHCP or dynamic IP
addressing). This option is selected by default
because most Internet service providers use
DHCP.
Select Use the following IP Address only if
you are using a static IP address. (You should
know if you are using static IP addressing.
There is typically an extra charge for a static
IP address and you usually have to make
special arrangements with your Internet
service provider to get one.)
Then enter the IP Address, Subnet Mask,
Default Gateway, and DNS that you plan to
use. Click the Save Changes button, then
click the Write Settings to Flash button.
4 Verify that you Internet connection is working. Open your
Web browser (for instance, Internet Explorer or Netscape
Navigator) and try to connect to a familiar Web address. If you
connect successfully, you are ready to set up the rest of your
network.
(If you do not connect, see Appendix D on page 125).
Tip!
If you configured the X6v using a notebook computer, you can
keep it plugged in or you can disconnect it from the unit’s
ETHERNET port. As long as the X6v remains plugged into an
DSL wall jack and a power source, the X6v can function as a
stand-alone device. You can then make the notebook part of your
wireless network.
Chapter 1: Installation Instructions
19
Congratulations! You have established communication and your
computer is connected to the Internet.
If you want to connect other computers to the X6v, continue with
Setting Up a Network below.
If you want to configure a VoIP account, first set up your network
-- if desired -- and then continue with Chapter 4, Setting Up
VoIP Service on page 37.
Setting Up a Network
Once a computer that is directly connected to the X6v modem is
able to browse the Web, you know for certain that your Web
connection is working. Now you can set up the rest of your
network.
It is up to you whether you want to have some computers
connected directly to the X6v and others connected wirelessly. The
X6v supports both wired and wireless connections. You can have
up to 253 connections, four of which can be wired directly through
the X6’s four ETHERNET ports. You can also plug a network
device (such as a hub, switch, or router) into one of the
ETHERNET ports.
To set up your network, you can do any or all of the following, in
any order that you choose:
If you want to connect additional computers directly to the
X6v, see To Connect Additional Wired Computers below.
If you want to connect a hub, switch, or router directly to the
X6v, see To Connect a Network Device on page 20.
If you want to connect additional computers using a wireless
network, see Chapter 2: Setting Up Your Wireless Network
on page 23.
To Connect Additional Wired
Computers
You can connect up to four computers that have Ethernet ports
directly to the X6v.
Start here
January 22
Chapter 1: Installation Instructions
20
1 Shut down and power off the computer you want to connect
to the X6v.(This is important because the computer must
locate the correct IP address for the modem. This is done
when the computer is turned back on in step 3 below.)
2 Plug one end of an Ethernet cable into one of the modem’s
ETHERNET ports and plug the other end into the computer’s
Ethernet port.
3 Turn on the computer.
4 Verify that your Internet connection is working. Open your
Web browser (for instance, Internet Explorer or Netscape
Navigator) and try to connect to a familiar Web address.
5 Repeat steps 1–4 for each computer you want to add.
To Connect a Network Device
You can use one of the ETHERNET ports on the X6v to plug in
a network device (for example, a hub, switch, or router).
1 Plug one end of an Ethernet cable into one of the modem’s
ETHERNET ports and the other end into the network
device’s Ethernet port. (For a hub or a switch, this is typically
called an Uplink or Expansion port. For a router, this is
typically called a WAN port.)
2 Set up your network. Refer to the documentation provided
with your particular network device for instructions on how to
do this.
3 Once your network is set up, reboot any computer that is part
of the network.
4 Verify that your Internet connection is working. Open the
Web browser (for instance, Internet Explorer or Netscape
Chapter 1: Installation Instructions
21
Navigator) on each computer and try to connect to a familiar
Web address.
{There appears to be no discussion of setting up Static IP
Addresses on the LAN side of the X6v in this document.
There is a help page on the X6v that describes how to set the
ATA portion of the device to a static IP first when the X6v’s
LAN-side DHCP server is disabled. Possibly this is sufficient,
but possibly we should place a note here that warns of this
issue—HV}
Congratulations! You have set up your wired devices. If you
have wireless devices that you want to add to your network, go to
Setting Up Your Wireless Network on page 23.
Chapter 1: Installation Instructions
22
Universal Plug and Play
The X6v supports Universal Plug and Play (UPnP). This means
that other devices plugged into your computer or network (for
example, a gaming application, router, or stand-alone firewall) that
use UPnP should automatically detect the X6v and make the
needed configurations for them to work together. There is no
setup for you to do.
If You Need Help
Zoom has many Technical Support services available to its
customers. You can access these services in a variety of ways:
Visit our Web site at www.zoom.com and select Technical
Support. From there, you can register your X6v and/or
contact our technical support experts and/or use our
intelligent database SmartFactstm and/or get warranty
information.
Tip:
From time to time, Zoom may release improved firmware.
This is also available at www.zoom.com, along with upgrade
instructions. We recommend that you check our Web site
periodically for updates.
Call our support office. The appropriate number depends on
your country:
US: (561) 241-7170
UK: 0870 720 0090
Other country (US number): (561) 997-9683
Some retailers of Zoom products provide support or can
recommend a convenient support center.
Chapter 2: Setting Up Your Wireless Network
23
2
Setting Up Your Wireless
Network
This chapter discusses how to set up a wireless
network using computers that have built-in wireless
capabilities and/or a wireless adapter. Chapter 3
provides information about implementing network
security.
Note that for each computer added to your wireless network, you
will need to take appropriate steps for setting up that computer. To
do that, select one of the three possibilities for that computer
below:
1. Some newer Windows Vista and XP notebooks and desktops
have built-in wireless networking capabilities and do not
require the installation of a wireless component. If this is the
case, you should set up that computer’s wireless connection
using the Windows Vista or XP connect utility. See the
sections below on connecting Windows Vista (page 25) or XP
(page 27) computers with built-in wireless capabilities.
Tip!
To see if your notebook has built-in wireless capabilities: On
the Windows desktop, click Start, click Connect to and then
locate the Wireless Network Connection option. If Connect
to does not appear, or if there is no wireless network available,
then your notebook does not have wireless capabilities.
2. Some desktop and notebook computers may have built-in wireless
networking capabilities, but do not use the Windows Vista or XP
Chapter 2: Setting Up Your Wireless Network
24
utility to configure their device. If this is so, set up your computer’s
wireless connection using the instructions on page 28 for
Connecting a Wireless-enabled Computer to the X6v.
Chapter 2: Setting Up Your Wireless Network
25
3. Some desktop and notebook computers may need a wireless
network adapter installed. This can be a USB adapter, PC Card
adapter, or PCI adapter. When you install the adapter, make
sure that it is set to infrastructure or access point mode
(NOT ad-hoc or peer-to-peer mode). If you need help
installing your wireless adapter or setting its mode, refer to the
documentation that came with it. After you install the adapter,
see Connecting a Wireless-enabled Computer to the X6v
on page 28.
Connecting a Windows Vista
Computer with Built-in Wireless
Capabilities
1 From the Start menu select Connect to.
2 In the Connect to a network dialog box, highlight the desired
network and click Connect.
If your desired network is secured, in the next dialog box
enter the security key or password and click Connect.
If your desired network is unsecured, in the message box
select Connect Anyway.
Note: We strongly recommend that you set up a secured
network. For information on wireless security, see Setting
Wireless Security on page 31.
If you have difficulty connecting, make sure you have entered
the correct password. Then perform a power cycle on your
Chapter 2: Setting Up Your Wireless Network
26
computer and the X6v as described in the Troubleshooting
Tips on page 125.
3 In the Successfully connected to [desired network] dialog
box, you have three options. You can:
Select Save the network and Start this connection
automatically if you always want to connect to the same
network. Then click Close. The next time you start your
computer you will automatically connect to the selected
network.
Select Save the network and clear the Start this
connection automatically check box if you don't want to
automatically connect to this network every time you start
your computer but you will want to connect in the future.
Click Close to display the Select a location . . . dialog box
where you choose a location. Windows Vista automatically
applies the correct network security settings.
If the User Account Control dialog box appears, click
Continue.
Click Close to complete the connection procedure. Select
this option if you are connecting to this network only one
time.
To disconnect from the current network:
1 From the Start menu, select Connect to.
2 In the Disconnect or Connect to another network dialog
box, select the current network and click Disconnect.
3 In the Are You Sure? message box, click Disconnect again.
4 In the next dialog box, you can connect to another network or
click Close to complete the disconnect procedure.
Chapter 2: Setting Up Your Wireless Network
27
Connecting a Windows XP
Computer with Built-in Wireless
Capabilities
1 On your Windows desktop, click the Start button then click
Control Panel.
2 Double-click the Network Connections icon.
3 Right-click the Wireless Network Connection icon, then
select Properties.
4 On the Wireless Network Connection Properties dialog
box, select the Wireless Networks tab. Windows will
automatically scan for available wireless networks in your area.
Any compatible networks within range will appear in the
Available networks list. It should find the wireless network of
the X6—named zoom. (The scan is done automatically
because the Use Windows to configure my wireless
network settings check box is selected by default).
5 Select zoom from the Available networks list, then click the
Configure button to add it to the Preferred networks list.
The notebook will try to connect to the Internet using the
wireless networks listed here, in the order in which they
appear. (If you already have networks listed here, we
recommend you either remove them or use the Move up
button to move zoom to the top of the list.)
6 Click OK.
7 Test your wireless connection. From the computer or
notebook that you set up, open your Web browser (for
instance, Internet Explorer or Netscape Navigator) and try to
connect to a familiar Web address.
If you connect successfully, your notebook’s wireless
capability is configured and you are ready to browse the Web!
Chapter 2: Setting Up Your Wireless Network
28
Important!
If you want to add security to your network, please see Setting
Wireless Security on page 31.
Connecting a Wireless-enabled
Computer to the X6v
1 Go to the wireless-enabled computer that you want to add to
the network. The computer should have software that will let it
perform a site search to scan for available wireless networks
in your area. When the SSID (Service Set Identifier) of your
X6v wireless network appears in the list—the SSID is zoom
select it as the network you want to use to connect to the
Internet.
Tip!
For most wireless adapters, you will use its wireless
configuration manager software and click a Scan button or
select a Site Scan, Scan Networks, or other similarly named
tab to do a site search. If you need help, refer to the
documentation that came with your wireless adapter.
There are several site scan issues you should be aware of:
¾ If you installed a wireless adapter on a Windows XP
computer, Windows XP may try to automatically configure
the adapter (rather than let you use the software provided
with the wireless adapter). You will know this is happening
because you will be prompted with a message about one or
more wireless networks being available. You will also be
able to click a link to open the Wireless Network
Connection Properties dialog box. If this happens, click
the link, clear the Use Windows to configure my
wireless network settings check box, and then click OK.
You can then use the software provided with your wireless
adapter without interruption from Windows.
Chapter 2: Setting Up Your Wireless Network
29
¾ More than one wireless network may appear in the list.
These are other wireless networks that are within range of
your network. Your neighbors, for instance, may be within
range of your network. Each wireless network has a
channel associated with it. We recommend there be at least
a five-channel difference between your network and those
of your neighbors. Having less than a five-channel
difference may result in interference with your connection.
By default, the X6v uses channel 10. If you need to change
this channel, you must do so using the Wireless Setup
page of the Zoom Configuration Manager.
¾ If you want to secure your wireless network so it won’t be
accessible by others, you should specify security settings.
To learn how, see Setting Wireless Security on page 31.
(By default, the wireless connections provided by the X6v
do not have any security applied.)
2 Test your wireless connections. From each desktop or
notebook computer that you set up, open your Web browser
(for instance, Internet Explorer or Netscape Navigator) and try
to connect to a familiar Web address.
If you connect successfully, you are ready to browse the Web!
Important!
To add security to your network, see Setting Wireless Security on
page 31.
Chapter 2: Setting Up Your Wireless Network
30
Checking Your Settings
If you ever need to check your wireless settings, you can do so
from the Wireless Setup page. This page is available in the Zoom
Configuration Manager by clicking the Wireless icon.
The table below explains the settings:
This setting… Lets you specify…
Wireless Status Enable shows that your wireless network is up.
Disable indicates that your wireless network is
down.
SSID The Service Set Identifier for your wireless network.
By default, the SSID for the X6v is zoom. You can
change the SSID to any name that you want.
Hide SSID Set to true if you do not want to broadcast the SSID
of your network.
Default Channel The channel your wireless connection uses by
default for your wireless connection. The X6v
comes set for channel 10.
Profile The standard used by your wireless adapters. This
drop-down list contains 802.11b Only, 802.11g
Only, or Mixed Mode.
The default is Mixed Mode, which allows you to
mix both b and g wireless adapters.
Encryption The type of encryption used for your wireless
Internet signal. This drop-down list contains None,
WEP-64 bit, WEP 128 bit, WPA and WPA2.
The default is None, meaning that no security is
enabled.
Region If your country is not listed, select Other.
Chapter 3: Setting Wireless Security
31
3
Setting Wireless Security
When you first set up your X6v wireless network, security is
turned off by default. This means that your wireless signal is
not encrypted and that anyone with compatible wireless
technology can access your computer network and the
Internet using your wireless connection. This chapter
explains how to set up wireless security to protect your
network and Internet connection.
Overview
To set up wireless security, you will create and enter a unique
passphrase or an alphanumeric key. Once entered, only devices
with the proper key or passphrase will be allowed to establish a
connection to the network.
There are two basic ways to configure and implement a passphrase
or key. They are WPA (WiFi Protected Access) or WPA2 and
WEP (Wired Equivalent Privacy) 64 and 128 bit). WPA2 is best,
but you can use it only if all your wireless devices support the
802.11g profile.
You can check to see if all other clients that you plan to put on the
network support WPA2 or WPA. You can do this by checking the
manual that came with each device or by checking the
configuration software for the installed device. Look under
Security or Encryption or Setup or Advanced Features. If all
the clients support WPA2 or WPA, proceed with Setting Up
Security Using WPA2 or WPA. If they do not, skip to Setting
Up Security Using WEP.
Chapter 3: Setting Wireless Security
32
Chapter 3: Setting Wireless Security
33
Setting Up Security Using WPA2
or WPA
WPA2 and WPA use a passphrase that you choose and enter on
the X6v and other wireless devices on the network (clients) to set
up security. To use WPA2 or WPA, all of the wireless devices on
your network must support that encryption method.
1 Check to see that all other clients that you plan to put on the
network support WPA2 or WPA. If they do not, skip to
Setting Up Security Using WEP.
2 Click the Wireless icon in the Zoom Configuration
Manager. This will open the Wireless Setup page. Go to
Encryption (which should say None) and select WPA2 or
WPA from the drop-down menu. A new fill-in box labeled
WPA Passphrase will open directly below the Encryption
box.
3 Choose and enter a Passphrase. You can enter a word or
phrase, or for greater security you can enter a combination of
Chapter 3: Setting Wireless Security
34
numbers and letters. The Passphrase is case-sensitive and can
be up to 8 characters.
4 Every wireless network client needs to be set individually by
entering the Passphrase on all wireless devices on the
network. Open the software that came with the device, which
should be running on the computer where the device is
installed. Find the configuration menu for security, choose
WPA2 or WPA, and enter the Passphrase, exactly as you
entered it on the X6v Wireless Setup page.
Your security setup configuration is now complete!
Setting Up Security Using WEP
If all of your network devices DO NOT support WPA2 or WPA,
you can use WEP to configure network security. WEP can be
configured two ways: 64-bit and 128-bit. 128-bit WEP provides a
bit more security than 64-bit, but 128-bit WEP also tends to
diminish network performance. We recommend that most people
configure their WEP for 64-bit security.
1 Click the Wireless icon in the Zoom Configuration
Manager. This will open the Wireless Setup page. Go to
Encryption (which should say None) and select WEP-64 bit
(or WEP-128 bit for more security, but diminished network
performance) from the drop-down menu. Six new boxes open
directly below the Encryption box.
Chapter 3: Setting Wireless Security
35
2 Check the box marked Passphrase and then choose and enter
a Passphrase. You can enter a word or a phrase, or for greater
security you can enter a combination of numbers and letters.
The Passphrase is case-sensitive and can be up to 8 characters.
If ALLof the wireless devices (clients) on the network are Zoom
devices, go to step 3. If some or all or the devices are not Zoom
devices, go to step 4.
3 If ALL of the wireless devices (clients) on the network are
Zoom devices, you need to enter the Passphrase that you
just entered for each device.
Every wireless network client needs to be set individually.
Open the software that came with the device, which should be
running on the computer where the device is installed. Find the
configuration menu for security, choose WEP, and enter the
Passphrase, exactly as you entered it on the X6v Wireless
Setup page.
Your security setup configuration is now complete!
Chapter 3: Setting Wireless Security
36
4 If any or all of the other wireless devices on the network
(clients) are not Zoom devices, you will enter one of the
keys shown below the Passphrase on each client. You must
enter the same key for each device. The key that you must use
is the key corresponding to the Default Key number shown. If
the number in the default key box is 1, use Key 1, and so on.
You can choose the default key you prefer using the pull-down
Default Key menu box.
Now that you have a key, enter it for each client. Every
wireless network client needs to be set individually. Open the
software that came with the device, which should be running
on the computer where the device is installed. Find the
configuration menu for security, choose WEP (64-bit or 128-
bit depending on what you selected), and enter the Default
Key, exactly as it appears on the X6v Wireless Setup page.
Your security setup configuration is now complete!
4
Setting Up VoIP Service
This chapter covers the setup of the X6v for Internet
telephone service, using the X6v’s built-in VoIP
capabilities.
To complete the installation, you need the following:
An account set up with a VoIP service provider. If your X6v did not
come with an account set up, follow the instructions below, Using
the Zoom Configuration Manager to set up VoIP service. You will
need to go to your service provider’s Web site and sign up for
service if you have not already done so.
A telephone so you can place and receive phone calls.
Using the Zoom Configuration
Manager to set up VoIP service
The Zoom Configuration Manager can be accessed from
your Web browser. You can use this to set and monitor VoIP
features. Some of these features can also be set by using your
telephone keypad.
Quick Setup of a Zoom X6v for
Use with a SIP VoIP Service
5 Log into the Zoom Configuration Manager:
1/21/08: These are Hume's
edits.
38
{It’s a little strange to introduce the Configuration Manager here,
but someone who installed their X6v using the Wizard, and did not
configure wireless security, would not have encountered the
Configuration Manager up to this point—HV}
b Open your Web browser and, in its address bar, type
http://10.0.0.2 and then press the Enter key on your
keyboard.
b In the Enter Network Password dialog box, type the
following user name and password in lowercase, then click
OK. (The X6v User Name and Password you enter here
are not the same as the User Name and Password that
your Internet service provider may have given you.)
User Name: admin
Password: zoomDSL
If you are not prompted for a User Name and Password,
do the following in this order: Recheck all connections;
restart the modem and computer; and reset the modem by
inserting a paper clip into the Reset pinhole in the
modem’s back panel and pressing it three times.
Next, navigate to the Zoom Configuration Manager’s page
called Your VoIP Account. From the home page, click the VoIP
button at the top of the screen. This will bring up a new set of
buttons at the top of the page. Click the button labeled Advanced
VoIP Setup. On the left-hand pane, you will see a contents list.
Click VoIP Accounts. The page called Your VoIP Account will
open.
39
To configure your X6v for a SIP account, fill in entries on this
Your VoIP Account page, as required for your service. In most
cases, you need only be concerned with the bolded entries.
Entry What it means
Service
Provider
This is the name of the service provider
seen when someone logs into this X6v
Outbound
Caller ID
Set this to send an alphanumeric caller
ID to people called by the X6v
Phone
Number (SIP
User ID)
Enter a valid SIP User ID for your VoIP
service
Auth User
Name
Enter a valid Authorization User ID for
your VoIP service
Auth
Password
Enter a valid Authorization Password
for your VoIP service
Provider On This selection enables or disables SIP.
You can select either SIP to enable or
None to disable SIP for this account.
Ring Type You can assign a desired ring type to this
account. By default, this should be the
standard ring for your country.
Dial Prefix You can specify a dial prefix for this
account
Chapter 5: The X6v and Online Gaming
40
Preferred
Codecs
By default codec negotiation is controlled
by the selection Preferred Codecs under
VoIP Parameters…Audio Settings. In
some cases, you may wish to override
those here.
Domain Name Address (URL or IP Address) of your
VoIP service’s domain or realm
Auth Domain Enter if this is different from your
service’s Domain Name
Proxy Domain Address (URL or IP Address) of your
service’s SIP proxy server
Register
Domain
Address (URL or IP Address) of your
service’s SIP registrar
ReReg
Interval
Time after which your X6v will re-
register (in seconds)
Subscribe
Domain
Address (URL or IP Address) of your
service’s SIP subscription server
(required if you take advantage of
Zoom’s emergency service event)
ReSub
Interval
Time after which your X6v will re-
subscribe (in seconds)
After you enter the above items, click the SAVE button at the
bottom of the page. After the X6v confirms the data has been
successfully saved to flash, click the Reboot button to force
registration to the account you have entered.
Now continue below with Other Configuration Settings.
Other Configuration Settings
You may wish to change other parameters as well. For the most
part, these should be self-explanatory as you navigate through the
Zoom Configuration Manager. Some popular items are:
To change codec priority (note that if you want to force use of
a low-bandwidth codec, you should remove the high-
bandwidth entries):
VoIP Parameters…Audio Settings
Preferred Codecs
To add emergency numbers that are used in your area:
Subscription Services…Emergency Services
Default emergency numbers routed via VoIP
Chapter 5: The X6v and Online Gaming
41
Default emergency numbers routed via the PSTN
To modify dialing behavior (for example, with respect to
national numbers, etc.):
Subscription Services…Operating Mode
Ipbx input pattern voip cfg
Ipbx input pattern pstn cfg
To send local numbers to the PSTN:
Basic button at top of page…X6v Express Setup
Non-VoIP calls
Chapter 5: The X6v and Online Gaming
42
In each case, click SAVE after you have made the changes you
wish to make. You do not generally need to click Reboot in order
for changes to take effect, unless you have made a change to an IP
Address. This latter requires the SIP stack to restart, which is
accomplished by executing a reboot.
Now continue below with Firmware Upgrades.
Firmware Upgrades
The X6v is shipped with the latest firmware as of the shipment date.
However, fresher code may have become available since shipment.
You have two options for firmware upgrades:
1. Your X6v can be automatically updated with the latest
firmware or
2. We can notify you via email when a firmware upgrade is available,
and you can decide whether to use the upgrade.
If you would like your X6v to be automatically updated to the latest
code version, you can do this by registering to receive updates at
www.zoom.com/ata_update. After registering, your X6v will
automatically look for the newest firmware via the Internet
whenever you power up the device. If you later decide you no
longer want to receive automatic updates, you can return to the
registration page and cancel your request.
If you would like Zoom to notify you via email when a firmware
upgrade is available, please sign up for this free service at
www.zoom.com/ata_update.
{Need a heading here at a minimum, and possibly this section
should be placed at the top of this chapter—HV}
Now you’re ready to connect a telephone to the X6v. You will
make your connections to the back of the X6v.
1 Plug your telephone or cordless phone base station into the X6v’s PHONE
jack, which is on the far right of the X6v’s back panel.
Note: In some countries outside the USA, you may need to use a phone-jack adapter. Plug the adapter
into the X6v’s PHONE jack and then plug in your phone.
2 If your unit has the word TELCO on the front panel of the unit, continue
with step 3.
Chapter 5: The X6v and Online Gaming
43
If your unit does not have the word TELCO on the front panel, continue
with step 4.
3 For X6v units with a TELCO jack: Plug one end of the supplied telephone
cord into the X6v’s TELCO jack and the other end into your home or
office’s telephone jack, one where you would normally plug in a standard
telephone. You may need to use a phone-jack adapter. If you have DSL
service at that wall jack, you need to put an DSL filter between that jack and
the X6v’s TELCO jack. Now continue with step 4.
4 Make sure the READY light is on in the VoIP area of the X6v’s front panel.
If it is, you’re ready to make phone calls. Congratulations! If the READY
light is not on, wait a few minutes and then recheck all VoIP account
settings.
Making Phone Calls – The Basics
How you use the phone plugged into your X6v depends on the
answer to this question: Does your X6v have a TELCO jack
plugged into a phone jack with normal phone service?
If it does not: When you dial, the digits you dial will normally
be passed to your VoIP service provider. Please remember that
even local calls need an area code.
If it does: You can dial calls that first travel through the
Internet, or you can dial calls that first travel through your
normal telephone service by way of your TELCO jack. Your
X6v can be set up by your service provider, for instance, to
route all calls through the Internet unless those calls are local
or emergency calls. You can also force a call to go one way or
the other:
If you come off-hook and dial #8 then additional digits
will be dialed into your normal telephone service.
If you come off-hook and dial #9 then additional digits
will be dialed through the Internet.
If your X6v loses power, you can dial through your normal telephone service
as if you had a phone plugged directly into a phone jack.
If the X6v loses power or loses its Internet connection, you cannot place calls
through the Internet.
Chapter 5: The X6v and Online Gaming
44
Advanced Features - Controlling
the X6v from Your Phone
Your X6v has a number of features that relate to calls traveling
through the Internet. These features can be controlled from the
phone plugged into your X6v as described below. For all these
commands you first take the phone off-hook and then enter
the command.
*55 Enable call waiting on all calls. When a call is waiting,
you will hear a tone. You can then do a hook-flash to go
back and forth between your 2 callers.
*56 Disable call waiting on all calls.
*59 Disable caller ID for call waiting calls.
*70 Turn off call waiting for the next call.
*71 Turn on call waiting for the next call.
*72 Forward all calls to <phone number> After you dial *72, dial 8, enter
the phone number, then press #.
*73 Disable call forwarding.
*82 Enable caller ID for all outbound calls.
*62 Block caller ID on all outbound calls.
*65 Enable caller ID on all inbound calls.
*85 Disable caller ID for all inbound calls.
*67 Enable caller ID for the next outbound call.
*68 Block caller ID for the next outbound call.
*66 Redial the last number you dialed.
*69 Call the last person who called you.
*77 Block all calls that don’t have a caller ID.
*87 Stop blocking calls that don’t have a caller ID.
*78 Do not disturb. Your phone won’t ring!
*79 Turn off “Do not Disturb.” Lets your phone ring.
Chapter 5: The X6v and Online Gaming
45
The commands above let you use a phone to directly control the
X6v. Some VoIP service providers also let you control some of
these features by using the setup screens for your account.
Note also that these features apply only to VoIP calls, not calls that
travel through the traditional phone network by way of your
TELCO jack. Features for the traditional phone network are
normally available from your traditional phone company.
Resetting Your X6v
To reset the X6v to your most recently saved configuration, put the
end of a pin or paper clip into the VoIP RESET hole (the top one
of two reset holes) in the back panel and hold the button down for
5 seconds or more.
To restore the X6v to the most recent settings given to you by your
service provider, press and hold the VoIP RESET button for 5
seconds or more, release the button, and then press and hold for at
least 5 more seconds.
Chapter 5: The X6v and Online Gaming
46
5
The X6v and Online Gaming
This chapter covers the set up of the X6v for online
gaming with a desktop, notebook, Xbox® Live, or
Playstation® 2.
Do I Need to Do Anything?
There are three cases where you need to set up your modem in
order to play online games:
If you are using your computer to play a peer-to-peer or head-
to-head game over the Internet, you always have to set up the
modem unless you linked up to your partner by going to a
Web site. A peer-to-peer game is a game where two players are
competing directly against one another. Popular peer-to-peer
games include Age of Empires, Command and Conquer,
Dark Reign 2, and Unreal Tournament. If you are unsure
whether your game is a peer-to-peer game, check the game
instructions.
Chapter 5: The X6v and Online Gaming
47
If you are using your computer to play a multi-player game
and you want to host the game. Popular multi-player games
include Half Life, Diablo II, Delta Force, Hexen II, Myth,
Quake II, and Warcraft II, III.
If you are playing an online game using Xbox® Live or
PlayStation® 2.
In all three cases you will need to do the steps described in the
next section, Setting Up the X6v for Online Gaming.
Setting Up the X6v for Online
Gaming
Setting up the X6v for online gaming involves two basic steps:
Choosing an IP Address for Gaming and Setting Up a Virtual
Server or DMZ. This section provides instructions for doing these
tasks on your computer, Xbox®, or Playstation® 2.
Step 1: Choosing an IP Address
for Gaming
You need to make sure that the computer or gaming system you
use for playing games always has the same IP address. By default,
the X6v assigns addresses dynamically (using Dynamic Host
Configuration Protocol or DHCP) to the devices on the local area
network whenever they reboot. Therefore, the addresses won’t
necessarily always be the same. The modem, however, can be set
up to assign the same address to your computer or gaming system
every time.
To ensure that your computer or gaming system always uses the
same address, follow the steps below.
Chapter 5: The X6v and Online Gaming
48
1 If you are using Xbox or PlayStation 2, connect the device to
your modem with an Ethernet cable. On your TV screen,
locate Network Settings and select Connect.
2 Click the Advanced Setup icon in the Zoom Configuration
Manager.
Chapter 5: The X6v and Online Gaming
49
3 On the Advanced Setup page, click the LAN Configuration
button. Next click the Add DHCP Fixed Host button. The
Create New DHCP Server Fixed Host page appears:
4 Before you can enter an IP address, you need to enter the
MAC (Media Access Control) address of your computer or
gaming system. Follow the next set of instructions for your
gaming system to find the gaming system’s MAC address.
If you are using a computer to play an online
game:
¾ If you know the name of your computer or if you have
only one computer connected, you can find the MAC
address under DHCP Clients at the bottom of the Create
New DHCP Server Fixed Host page. You can also find
the MAC address on the System Status page. Click the
System Status icon and scroll down until you see DHCP
Client Status.
¾ If you do not know the name of your computer or you
have more than one computer connected, follow these
steps to find the MAC address:
a Go to the computer you want to use for gaming.
b Click the Start button and select Run.
c In the Run dialog box, type command and click OK
to open the Command or MS-DOS window.
Chapter 5: The X6v and Online Gaming
50
d In the Command Prompt or MS-DOS window
(after C:\> or C:\WINDOWS>), type ipconfig, leave
a space, then type /all
It should look like this: ipconfig /all
e Press Enter. The MAC address is displayed as the 12-
digit Physical Address or Internet Adapter address.
Write this address down and keep it handy.
Now go to Step 5 on page 51 to assign the computer an IP
address.
If you are using Xbox® Live to play an online
game
Follow these steps to find the MAC address on the Xbox
Dashboard:
a Go to the System area of the Dashboard.
b Select Network Settings, then Edit Settings.
c Click the Additional Settings tab and select Advanced
Settings.
You will see a MAC address similar to
0050F24ADC29. Your address will be different.
Write the address down and keep it handy.
Now go to Step 5 on page 51.
If you are using PlayStation® 2 to play an
online game:
a Insert your Network Access Disc into the PlayStation.
b On the main menu, select ISP Setup, then I have an
ISP, then Automatic Configuration.
c On the Select an Internet service provider menu,
select Other.
Chapter 5: The X6v and Online Gaming
51
d On the Connection Test menu, select Advanced.
The MAC address is displayed on the Advanced
Broadband Settings screen.
Write the address down and keep it handy. Continue with
Step 5.
5 Now that you have determined the MAC address, you can
assign your computer or gaming system an IP address. On the
Create New DHCP Server Fixed Host page, make these
entries:
Setting Values
IP Address Enter 10.0.0.50. If you are setting up more
than one computer or gaming system, you
should use different IP addresses. For
example, if you are setting up an Xbox
and a computer, enter 10.0.0.50 for the
Xbox, and 10.0.0.51 for the computer.
MAC
Address
Type the MAC address from Step 4.
Maximum
Lease Time
Leave the default setting.
6 Click Save Changes and then Write Setting to Flash to save
the IP address to permanent memory. Now your computer or
gaming system will always be assigned this address.
Chapter 5: The X6v and Online Gaming
52
Step 2: Setting Up a Virtual
Server or DMZ
You set up either a virtual server or a DMZ (Demilitarized Zone)
so that the modem’s firewall won’t block the other players from
your system during your gaming. The main difference between the
virtual server and the DMZ is the amount of access someone has
to your system.
A virtual server will allow access to your computer on certain ports.
A port is like a channel that is used by applications (such as games)
to communicate on. For example, the directions for the game you
want to play over the Internet might tell you to open up port 6000.
A DMZ differs from a virtual server in that it allows access on all
ports to the computer. Because of this, DMZ's are less secure than
virtual servers and should be used with caution on your computer.
For Xbox® Live and Playstation®2, a DMZ is OK since security is
not as much of an issue as it is for your computer.
If you are playing a peer-to-peer or multi-player game on
your computer, go to Setting Up a Virtual Server or DMZ
on Your Computer on page 53.
If you are using Xbox Live, go to Setting Up a DMZ on an
Xbox® Live page 56.
If you are using Playstation 2, go to Setting Up a DMZ on a
Playstation® 2 on page 58.
Chapter 5: The X6v and Online Gaming
53
Setting Up a Virtual Server or DMZ on
Your Computer
Note:
If you have third-party firewall software, such as the Windows XP
firewall, installed on your computer, you may need to deactivate it
before setting up the virtual server or DMZ. Otherwise your
computer may block the ports you want to open.
1 Click the Advanced Setup icon. Then, click the Virtual
Server/DMZ button to display this page:
2 On the Virtual Server/DMZ page, click the Add Virtual
Server/DMZ link to display the Add Virtual Server/DMZ
page:
Chapter 5: The X6v and Online Gaming
54
3 Make the following entries:
Setting Values
Internal IP
Address
Enter the IP address that you specified on
the Create New DHCP Fixed Host
Server page.
Protocol If you know your protocol (udp or tcp)
and port number(s) from your game
instructions, select the protocol from the
list.
If you do not know your protocol or port
number(s), you need to set up your
computer as a DMZ by selecting DMZ
from the Protocol list. This will open up all
ports on the computer to all
communication over the Internet.
Warning: Setting up a DMZ removes the
protection provided by the DSL Ethernet’s
firewall. We therefore recommend that a
DMZ be used only when necessary.
Start Port If you designated your computer as a
DMZ, you do not have to enter anything
here.
If you are playing another peer-to-peer
or multi-player game, your game
instructions should tell you what ports to
enter here. To enter a number, you must
enter tcp or udp in the Protocol box.
If you only need to open one port, enter the
same port number for both Start Port and
End Port. If you need to open a range of
ports, enter the starting port number of the
range here.
The highest supported port number is
65535.
Chapter 5: The X6v and Online Gaming
55
End Port If you designated your computer as a
DMZ, you do not have to enter anything
here.
If you are playing another peer-to-peer
or multi-player game, your game
instructions should tell you what ports to
enter here. To enter a number, you must
enter tcp or udp in the Protocol box.
If you only need to open one port, enter the
same port number for both Start Port and
End Port. If you need to open a range of
ports, enter the starting port number of the
range here.
The highest supported port number is
65535.
4 Click Save Changes and then Write Settings to Flash.
Your set up is complete!
Chapter 5: The X6v and Online Gaming
56
Setting Up a DMZ on an Xbox® Live
1 Click the Advanced Setup icon. Then, click the Virtual
Server/DMZ button to display this page:
2 On the Virtual Server/DMZ page, click the Add Virtual
Server/DMZ link to display the Add Virtual Server/DMZ
page:
3 Make the following entries:
Setting Values
Internal IP
Address
Enter the IP address that you specified on
the Create New DHCP Fixed Host
Server page.
Protocol Select DMZ to enable your Xbox as a
DMZ.
Start Port The field remains unavailable because you
selected DMZ. No entry is required.
End Port The field remains unavailable because you
selected DMZ. No entry is required.
Chapter 5: The X6v and Online Gaming
57
4 Click Save Changes and then Write Settings to Flash.
5 Update the Xbox Dashboard:
Make sure you have your Xbox Live Starter Kit at hand. Insert
the Xbox Live CD into your Xbox. Once the update is
complete, the main menu will include a Xbox Live entry.
6 Insert the Xbox Communicator module into the Xbox
Controller expansion slot (top slot). Then insert the headset
plug into the Communicator module.
7 Activate your Xbox Live account:
The Xbox Live CD should still be in your Xbox. We
recommend that you watch a video that explains the
installation process: Select Xbox Live from the menu. Then
from the Dashboard, select Xbox Live and follow the
prompts. Note: You will need your subscription code to
activate your account—this number is located on the CD’s
sleeve. (If you require more detailed instructions, please refer
to your Xbox Live documentation.)
Your setup is complete!
Chapter 5: The X6v and Online Gaming
58
Setting Up a DMZ on a Playstation® 2
1 Click the Advanced Setup icon. Then, click the Virtual
Server/DMZ button to display this page:
2 On the Virtual Server/DMZ page, click the Add Virtual
Server/DMZ link to display the Add Virtual Server/DMZ
page:
3 Make the following entries:
Setting Values
Internal IP
Address
Enter the IP address that you specified on
the Create New DHCP Fixed Host
Server page.
Protocol Select DMZ to enable your Playstation as a
DMZ.
Start Port The field remains unavailable because you
selected DMZ.
End Port The field remains unavailable because you
selected DMZ.
4 Click Save Changes and then Write Settings to Flash. Your
setup is complete!
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6
Using Advanced Setup
Advanced Setup is primarily for technically advanced
users. For most people, the options that are set by
default when the X6v is installed are sufficient.
However, those who want or need to change the X6v
settings can do so using the Advanced Setup page in
the Zoom Configuration Manager. This chapter
explains the advanced options and features of the
X6v modem and how to apply them to your network.
The information in this chapter applies to you if:
Your Internet service provider instructs you to
enable, disable, or change the default settings for
your X6v
You need to change your Wide Area Network
settings
You want to change the default firewall settings to
block particular IP addresses and intrusive hosts
You want to change your DSL password
You have customized your configuration and
want to back it up for future use or apply it to
additional modems
You want to set up fixed IP addresses for your
computer(s)
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Note: Users who want to set up Quality of Service
(described in this section) can do so more easily using
the Zoom Install Assistant.
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61
Viewing the Advanced Setup
Options
You open the Advanced Setup page by clicking the Advanced
Setup icon at the top of the Zoom Configuration Manager. The
page opens and displays buttons organized into three groups:
Configuration, Status, and Administration:
Configuration Options
When you click a Configuration button, a page opens to the
option you selected. The following table describes each option and
the tasks you can perform.
This button… Opens a page that lets you…
WAN
Configuration
Specify how the Wide Area Network (WAN) DSL
setup is configured. Some of the values need to
be supplied by your ISP/DSL provider.
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This button… Opens a page that lets you…
Firewall Define an additional layer of security for the
computers in your network. For example, if you
create a DMZ interface using the Virtual
Server/DMZ page (see below), you can enable
the firewall filtering and add a security policy that
blocks certain protocols from reaching the DMZ
machine.
DSL
Configuration
Adjust the DSL settings on your modem.
Typically, you do not need to change these DSL
settings unless instructed by your service
provider.
Ethernet
Configuration
View and change the settings on the Ethernet
ports on your X6v.Typically you should not need to
change these settings.
DNS Allows you to specify multiple DNS servers.
Typically, most users do not need to enter a DNS
server unless instructed by their ISP.
LAN
Configuration
Specify the settings that control the connection
between the X6v modem and your Ethernet jack.
Set a fixed IP address for your computer.
Routing Table Set up the routes on which you want the X6v to
send data that it receives on a particular interface,
such as a LAN or Ethernet interface. Routes
specify the IP address of the next device,
interface, or Internet destination to forward data
to, based on the ultimate destination of the data.
Virtual
Server/DMZ
Open access to your computer by creating a
virtual server or a DMZ (Demilitarized Zone). By
default, your modem uses NAT (Network Address
Translation) to hide your networked computers
from users on the Internet. However, there are
times when you may want to give outside access
to the computers in your network. If so, you can
set up a virtual server or DMZ to allow outside
users access to a computer on your network. You
may want to allow access, for example, if a LAN
computer is hosting Internet games or running a
Web server.
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This button… Opens a page that lets you…
PPP Half
Bridge
Share the public IP address assigned by your ISP
with a single PC on the LAN. This avoids
problems caused by certain applications having to
work through NAT (such as online games or FTP
servers) and avoids the need to run a PPP
software stack on the PC.
UPnP
(Universal Plug
and Play)
Connect automatically with other UPnP-enabled
software and hardware. The Internet Gateway
Device (IGD) protocol makes it possible for
applications running on the network to
automatically configure NAT routing.
Per Port PVC Assign an Ethernet port to a Permanent Virtual
Circuit (PVC). This feature is commonly used for
delivering video.
Port Settings Conveniently change the default port settings.
You will need to use this feature if the X6v is
hosting a web server or a Telnet server.
MAC Filtering Prevent network devices with the specified MAC
addresses from accessing the Internet.
Management
Control
Enable or deny access to X6v services – HTTP,
Telnet, UPnP, SNMP, TFTP – to local network
devices and/or remote users.
QoS (Quality
of Service)
Assign each port (ETHERNET ports 1-4 and the
wireless port) a priority of High or Medium. This
lets you assure better performance for gaming
and VoIP, for example.
TR 069
(Technical
Report 069)
Allow an Access Control Server (ACS) to control
and configure your X6v.
Status Options
The Status buttons open reports that provide real-time
information about your connections and networks. The reports
refresh themselves to give you the most current information.
Typically, these reports are used for maintenance purposes and
troubleshooting.
The following table describes each report in the Status group:
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This button… Opens a page that lets you…
DSL Status View information, such as the DSL Line State, and
Upstream and Downstream speeds.
Wireless
Status
View information, such as your Link Speed, SSID,
Default Channel, and Mac Address of your
wireless computer.
Ethernet
Status
View information about Rx (Receive) and Tx
(Transmit) Packets.
To see sample reports, go to page 101.
Administration Options
The buttons in the Administration group are typically used for
administrative tasks, such as updating the modem’s firmware,
changing your Zoom Configuration Manager password, putting
back your modem’s configuration file.
The following table lists each button in the Administration group
and gives a brief description of the things that you can do with that
feature.
This button… Opens a page that lets you…
Admin Password Change the password to the Zoom
Configuration Manager. The original user
name and password are:
User name: admin
Password: zoomDSL
Firmware Update Specify the path to the upgrade file you
need to update your firmware. Use the
Browse button on this page to navigate to
the file, then click the Upload button to
perform the firmware update.
System Log View data generated or acquired by routine
system communication with other devices.
This information does not necessarily
represent unexpected or improper
functioning and is not captured by the
system traps that create alarms. You can
save the system log to a file.
Restore Factory
Settings
Reboot the X6v and reset its configuration
to the factory defaults.
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This button… Opens a page that lets you…
Backup/Restore
Config
Save your current configuration settings so
that they may be restored at a later time.
Diagnostic Tests Run a diagnostic test to help isolate any
problems you may be having.
Using the WAN Configuration
Settings
When do I need the WAN Configuration page?
The WAN Configuration page contains critical information about
your Wide Area Network (WAN), DSL setup, and Internet access.
Some of these values are provided by your ISP/DSL provider and
need to be entered on this page. To determine if you need to add
other values, read the table descriptions that follow the picture.
Note that Protocol, Encapsulation, VPI, VCI, PPP, and NAT
also appear on the Basic Setup page. Most likely you have already
entered values for these settings and only need the WAN
Configuration page for setting up an advanced feature such as
enabling a disconnect timeout on your PPP connection.
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WAN Configuration page
The table on the next page describes the settings on the WAN
Configuration page and the values that you can enter. After you
enter your values, click Save Changes and then Write Settings to
Flash.
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Note: The table shows settings in addition to the ones shown in
the picture. Depending upon your protocol setting, your WAN
configuration may have all or only some of the settings shown in
the table.
Setting Description
Protocol (Internet
Connection type)
Your Internet Service Provider supplies this
value.
If your service provider instructs you to use
1483 Bridged mode, select 1483 Bridged
+ NAT to take advantage of your modem’s
advanced routing and firewall features.
Encapsulation The encapsulation value should match your
DSL provider’s encapsulation. The value
refers to the way that data is passed over
the Internet. An example value is LLC
(Logical Link Control). Your DSL provider
supplies this value when you sign up for
DSL service.
VPI Virtual Path Identifier ranges from 0 – 256.
Your DSL provider supplies the VPI when
you sign up for DSL service.
VCI Virtual Circuit Identifier ranges from 0 –
65536. Your DSL provider supplies the VCI
when you sign up for DSL service.
Username Your DSL provider supplies this username
when you sign up for DSL service. (It is not
the same as the username and password
for the Zoom Configuration Manager.)
Password Your DSL provider supplies this password
when you sign up for DSL service.
Service Name This is an optional value that your service
provider may ask you to enter.
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Setting Description
Disconnect timeout The amount of time before the PPP
connection drops if there is no activity. A
value of 0 means stay connected even if
your network stays idle.
Authentication The type of authentication protocol used
during the negotiation of the PPP
connection. This protocol may be specified
by your ISP. One option, CHAP (Challenge
Handshake Authentication Protocol),
encrypts your user name and password
during the negotiation. Password
Authentication Protocol does not.
NAT Network Address Translation. By default,
this setting is Enabled. NAT keeps a table
of individual private IP addresses in your
network and refers to the table when
incoming requests are made. If no matches
are found, the incoming data cannot come
into your network. An Enabled setting
keeps your IP addresses hidden from
outside users. Disabled is some times
used if you want to use Public IP
addresses.
MTU Maximum Transmission Unit. Largest
physical packet size, measured in bytes,
that the modem can send. Any messages
larger than the MTU have to be fragmented
before being sent.
Obtain IP Address Enable this button if your service provider
is using DHCP and you are using the 1483
protocol. If you are unsure of what your
service provider is using select this button.
Specify an IP
Address
Enable this button if you are using a static
IP address and you are using 1483
protocol. Typically you have to request and
pay extra for a static IP address.
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Setting Description
IP Address, Subnet
Mask, Default
Gateway, and DNS
If you are using a Static IP address, enter
the values for IP Address, Subnet Mask,
Default Gateway, and DNS server that
your service provider gave you. You must
also be using the 1483 protocol.
Ethernet Filter Type Specifies the type of Ethernet filtering that
is performed by the bridge interface. All-
Allows all types of Ethernet packets
through the port. Ip-Allows only IP/ARP
types of Ethernet packets through the port.
PPPoE-Allows only PPPoE types of
Ethernet packets through the port.
ATM
Traffic Class
Peak Cell Rate
Burst Tolerance
Max Cell Rate
Max Burst Rate
Sustainable Cell
Rate
These settings allow you to give priority to
data that is sent over the network.
Important! You must make arrangements
with your DSL provider to use anything
except UBR (Unspecified Bit Rate) in the
Traffic Class setting. Your service provider
will also supply you with the Cell, Burst,
and Tolerance Rates.
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Setting Description
RIP RIP is an Internet protocol that you can set
up to share routing table information with:
LAN devices that support RIP
Remote networks connected via the
DSL line
Your ISP’s location
Most small home or office networks do not
need to use RIP since they have only one
router and one path to an ISP. In these
cases there is no need to share routes
because all Internet data from the network
is sent to the same ISP gateway.
You may want to configure RIP if any of the
following circumstances apply to your
network:
Your home network setup includes an
additional router or RIP-enabled PC or
device. These routers will need to
communicate via RIP to share their
routing table information.
Your network connects via the DSL
line to a remote network, such as a
corporate network. In order for your
modem to learn the routes used within
your corporate network, they should
both be configured with RIP.
Your ISP requests that you run RIP for
communication with devices on their
network
Accept V1 Accept Version 1 of the RIP protocol.
Accept V2 Accept Version 2 of the RIP protocol.
Sent V1 Send Version 1: Send RIP information to
other RIP-enabled devices.
Sent V2 Send Version 2: Send RIP Information to
other RIP-enabled devices.
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Using the Ethernet Configuration
Settings
Do I need to change my Ethernet settings?
The Ethernet Configuration page contains information about the
Ethernet ports on your DSL modem. Typically you should not
need to change these settings. However, if you are having problems
establishing your Ethernet connection, you may need to change the
Speed/Duplex value to match that of the Ethernet NIC in your
computer. Here is a picture of the Ethernet Configuration page:
The following table describes the Ethernet Configuration settings.
If you change any of the settings, click Save Changes, and then
Write Settings to Flash.
Setting Description
Port The Ethernet Ports 1-4 on the back of your
modem.
Configuration Shows how your Ethernet ports are set up.
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Setting Description
Linked A check mark indicates that the Ethernet
port is connected.
Speed/Duplex If you are having problems establishing
your Ethernet connection, try setting the
Speed/Duplex value to match that of the
Ethernet NIC in your computer.
Setting Up a Static Routing Table
Do I need static routing?
Most users do not need to set up static routes. The default route
used in your modem will forward all packets correctly. However, if
you set up your network with different subnets, you can use static
routing to ensure your packets are handled correctly.
You can manually create a static route to tell the modem how to
reach a specific IP network. The route entry specifies a destination
network (or single host), together with a mask to indicate what
range of addresses the network covers, and a next-hop gateway
address or interface. If there is a choice of routes for a destination,
the route with the most specific mask is chosen.
To route to a destination that is not on any local network, a route
may be added via a gateway, for instance another router. The
gateway IP address must be on the same subnet as one of the
router's interfaces.
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Here is a picture of the Static Routes page:
The following table describes Routing Table settings. If you change
any of the settings, click Add, and then Write Settings to Flash.
Setting Description
Existing Routes This table shows the existing Static routes
set up on your DSL Modem.
Destination Enter the subnet IP address of the
destination.
Gateway Enter the Gateway IP address of your
destination’s subnet. The HOP gateway
must be on the same subnet as the
modem.
Mask Enter the subnet mask (range of IP
addresses) of the destination IP addresses
based on the above subnet IP address of
the destination.
Metric
The number of hops. This should usually
be left at 1.
Advertise Enable this if you want to advertise this
route.
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Adding Extra Security with
Advanced Firewall Filtering
Do I need extra security?
Setting up advanced firewall security provides an additional layer of
security. For example, if you create a DMZ interface for gaming
using the Virtual Server/DMZ page, you can enable the firewall
filtering and add a security policy that blocks IP addresses, ports,
aliases, and certain protocols from reaching the DMZ machine.
When you use the Advanced Firewall Filtering feature, you will
move through multiple screens. Follow the steps below to set up
this feature.
1 Open the Firewall Configuration page by clicking Firewall
on the Advanced Setup page:
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2 Important! Do not Enable Advanced Firewall Filtering on
the Firewall Configuration page until you create your security
policy. Otherwise, if you Enable Firewall Filtering before
you create your policy, you will block all outgoing and
incoming traffic. To set up your policy, click the link to
Security Policy Configuration and open the page.
3 Choose the Policy Type that you want then click the Policy
Rules link. You can set one of three Policy Types. Choose
the External – Internal policy to allow or block what is sent
from the WAN to the LAN. Choose the External –DMZ
policy to allow or block what is sent from the WAN to the
DMZ machine or the Virtual Server. Choose the DMZ-
Internal policy to allow or block what is sent from a DMZ
machine to your LAN.
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4 Click the Policy Rules link of the Policy Type that you want.
The Firewall Add Filter Rules page opens. Click the Add
Policy Rule link.
5 After you click the link, the Firewall Add Policy Rule page
opens:
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You use the settings on the Firewall Add Policy Rule page to
configure your firewall security. In setting your criteria or rules, it is
important to know whether you want to block traffic or allow
traffic into your network. This is controlled by the Traffic
Inbound and Traffic Outbound settings where you choose Allow
or Block. After you determine what you want to do, you then fill
in the other settings to specify what it is that you want to block or
allow.
Suppose you enter Allow in the Traffic Inbound and Outbound
settings and Any in the Src Address setting. This sets the firewall
to allow any traffic into your network. Conversely, suppose you
choose Block for Traffic Inbound, choose Assign for Src
Address and specify a range of IP addresses. This sets the
firewall to block all traffic that has the IP addresses you specified.
The table that follows shows you the criteria that you can enter:
Setting Description
Src Address Source Address lets you specify Any for all
IP addresses or a specific range of IP
addresses from a particular source to be
blocked or allowed.
Des Address Destination Address lets you specify Any
for all IP addresses or a specific range of
IP addresses of a destination to be blocked
or allowed.
Protocol Protocol lets you specify a protocol to be
blocked or allowed. eq is equals and neq is
not equal. For example, eq TCP will allow
only TCP. neq TCP will allow everything
including TCP.
Source Port Lets you block or allow traffic from a
particular port.
Destination Port Lets you block or allow traffic going to a
destination port.
Traffic Inbound Lets you block or allow inbound traffic
based on the rules you set up in the policy.
Traffic Outbound Lets you block or allow outbound traffic
based on the rules you set up in the policy.
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6 Click Save Changes then Write Settings to Flash.
7 Go back to the Firewall Configuration page and select
Enable. Then click Write Settings to Flash.
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Setting Security Logging
What is security logging?
Security logging is a list of events (computer activity and user
activity) that alerts you to potential security issues. Based on the
Level selected, you can record all or some of these events. It also
lets you examine the effectiveness of your blocking and intrusion
detection. You can set the level of importance of the logged event
and receive alerts if particular IP addresses are trying to gain access
to your network.
To set security logging on, follow these steps:
1 Click Firewall on the Advanced Setup page. Then, click the
link to Configure Security Logging. The Security Logging
page opens:
2 Enable the Logging Types that you want and set the Level.
You can also print (Output to) the information to your
console or to a file (Event Log).
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Configuring Intrusion Detection
What is intrusion detection?
Intrusion detection protects your network from hackers who use
the Internet to damage your network. Your modem’s default
Intrusion Detection setting should work fine for most hacker
attacks, but there is additional functionality that you can set up.
Your modem offers protection from various Denial of Service
(DOS) attacks; prevents users from scanning your ports to try to
access your computer; and can blacklist any host trying to damage
your network.
Follow these steps to enable additional intrusion detection:
From the Advanced Setup page, click Firewall. Then click the
link to Configure Intrusion Detection. The Configuration page
opens:
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The following table shows you the values you can enter:
Setting Description
Use Blacklist Blacklisting denies an external host access
to your computer/network if an intrusion
from a host has been detected. Access to
the network is denied for ten minutes.
Victim Protection
Block Duration
The length of time that packets destined for
the victim of a spoofing attack are blocked.
Use Victim
Protection
Protection for your system against
broadcast pings. An attacker sends out a
ping with a broadcast destination address
and a spoofed source address.
Packets destined for the victim of a
spoofing attack are blocked for a specified
duration.
DOS Attack Block
Duration
The duration that hosts are blocked once a
Denial of Service (DOS) attack is detected.
Scan Attack Block
Duration
The length of time that traffic from IP
addresses doing the port scan are blocked
once a port scan is detected. Port scans
are used to determine if you have any open
ports that can be accessed.
Maximum TCP Open
Handshaking Count
Sets the maximum number of TCP open
session requests allowed per second
before a SYN flood attack is detected. SYN
Flood is a specific type of DOS attack.
Maximum Ping
Count
Sets the maximum number of pings per
second before an Echo Storm is detected.
Echo Storm is a DOS attack where the
attacker sends oversized ICMP datagrams
to the network using the ping command.
Maximum ICMP
Count
Sets the maximum number of ICMP
packets per second before an ICMP Flood
is detected. ICMP Flood is a DOS attack
where the attacker tries to flood the
network with ICMP packets in order to
prevent legitimate network traffic.
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Adding a DNS Server Name
Do I need to add a DNS server name?
Typically you should not need to enter a DNS server name as it is
assigned automatically when your connection is established.
However, your ISP may instruct you to enter an IP address for a
DNS server name. Here is a picture of the DNS page where you
add the IP address:
The following table shows you the values to enter. After you enter
the value, click Add, then Write Settings to Flash.
Setting Description
DNS Server List Shows the list of currently configured DNS
servers.
New DNS Server IP
Address
Enter the IP address of the DNS server
that your ISP instructed you to enter.
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Creating a Virtual Server or a
DMZ
Do I need to create a virtual server or DMZ?
By default, your modem uses NAT to hide your computers from
users on the Internet; however, there may be times when you want
to allow access by outside users to a computer on your network.
For instance, you would want to allow access if a computer in your
network is hosting Internet games or running a web server. For
more information about the Virtual Server/DMZ feature and the
differences between a virtual server and a DMZ, see page 52. For
information about setting up a Virtual Server or DMZ for gaming,
see Setting Up the X6v for Online Gaming on page 47.
Here is a picture of the Virtual Server/DMZ page:
Click the Add Virtual Server/DMZ link to open the Add Virtual
Server/DMZ page:
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The following table shows you the values you can enter. After you
enter the value, click Save Changes, then Write Settings to
Flash.
Setting Description
Internal IP Address The IP address of the computer where you
will set up the virtual server or DMZ.
Note: You should use fixed IP mapping to
ensure that the computer you are setting
up as the virtual server or DMZ is always
assigned the same IP address by your
modem's DHCP server. To assign a fixed
IP map, see Step 1: Choosing an IP
Address for Gaming on page 47.
Protocol Select the protocol that you want to allow
through to the computer. Select DMZ if you
want to allow all protocols and all ports to
be open on the computer.
Start Port If you selected TCP or UDP, you must
specify the port(s) where you want to allow
access. If you need to open a range of
ports, enter the first port number here. If
you need to open only one port, enter the
port you wish to open as both the Start Port
and End Port.
End Port If you selected TCP or UDP, you must
specify the port(s) where you want to allow
access. If you need to open a range of
ports, enter the first port number here. If
you need to open only one port, enter the
port you wish to open as both the Start Port
and End Port.
Using the DSL Settings
Do I need to change my DSL settings?
Typically you should not need to change your DSL settings;
however, you may be instructed to do so by your service provider.
Or, if you are having problems establishing a physical layer
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connection, you may want to change a couple of the settings on the
DSL Configuration page.
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Here is a picture of the DSL Configuration page where you change
your settings:
The following table shows you the values to enter. After you enter
the values, click Save Changes, then Write Settings to Flash.
Setting Description
BitSwap Enables or disables bit swapping in both
upstream and downstream directions. If you
experience frequent connection drops, it may
help to change the bit swap settings.
BitSwapUp Enables or disables upstream bit swapping.
Standard If you are having problems establishing the
physical layer connection, you can try selecting
different settings to see if this helps you connect.
(If the INTERNET light on the modem is blinking
then the physical layer connection is down; if the
INTERNET light is steady on, then the problem is
elsewhere.) The default is DSL2PlusAuto.
EC/FDM Mode If you are having problems establishing the
physical layer connection, you can try changing
this value to EC.
Activate Line Select None if there are no changes to the
current mode.
Select Abort if you want to stop the modem from
connecting. The status will show up as idle on
the DSL Status page. Select Start to restart the
connection.
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Changing Your LAN Settings
When would I need to change my LAN settings?
DHCP (Dynamic Host Configuration Protocol) is a protocol that
enables your modem to manage the assignment of IP addresses to
computers and devices on your Ethernet (LAN) network. Enabling
DHCP on your modem allows it to assign temporary IP addresses
to your computers whenever they connect to your network. You
can control the amount of time that lapses before a new address is
issued or renewed. You can extend the range of IP addresses that
are assigned to your network devices should you add new devices
to your network. You can also change the default LAN IP address
for your modem.
Here is a picture of the LAN Configuration page:
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The following table shows you the values to enter. After you enter
the values, click Save Changes, then Write Settings to Flash.
Setting Description
IP Address The IP address of your modem.
Subnet Mask The modem's subnet mask address.
Status You should leave this setting on Enable.
Disable would require you to set up fixed IP
addresses for all of the devices in your
network.
Maximum Lease
Time
The maximum amount of time, in seconds,
that a device in your network will have the
temporary IP address before a new one is
issued by the modem’s DHCP server.
(86,400 seconds equals 24 hours)
Default Lease Time The Default amount of time that your
modem's DHCP server will assign an IP
address.
Start IP Address The first IP address of a range that you
specify using the Start and End IP Address
settings. Your modem's DHCP server will
assign the IP addresses in this range at
random to the computers and devices in
your network
End IP Address The last IP address of a range that you
specify using the Start and End IP Address
settings. Your modem’s DHCP server will
assign numbers from this range at random
to the computers and devices in your
network. By default the DHCP server has
12 addresses available to assign. If you
plan on attaching more than 12 devices to
your network, change the ending IP
address to allow for more devices.
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Creating a Fixed IP Address
How do I create a fixed IP address?
You create a fixed IP Address for a computer on your network
using the DHCP Server Fixed Host page. The button to this
page is found on the LAN Configuration page.
You will want to create a fixed IP Address if you are setting up a
computer, Xbox, or Playstation for gaming. To create a fixed IP
address, see steps 2-6 in Step 1: Choosing an IP Address for
Gaming on page 47.
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Assigning a Half Bridge Device
When would I assign a half bridge device?
Assigning a PPP Half Bridge assigns a public IP address to a
computer that you choose so you can bypass the modem’s NAT
feature and open up all ports on your computer. You may want to
do this if you are using an application that requires multiple ports
on a computer in your network. Some examples are video
conferencing applications, gaming applications, and instant
messaging.
Here is a picture of the Half Bridge Configuration page:
To set up a half bridge configuration, you set the Half Bridge status
to Enable. From the drop-down list, choose the computer that
you want to share the public IP address. This default setup for the
PPP Half Bridge works for most applications. You should not need
to make additional changes using the Advanced PPP Half
Bridge.
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Enabling or Disabling UPnP
Universal Plug and Play (UPnP) with Internet Gateway Device
(IGD) protocol is installed in X6v units when they are shipped by
Zoom. Change this setting only if you have a good reason to do so.
To change the status of Universal Plug and Play, on the Advanced
Setup page click UPnP:
Setting Description
Enable UPnP IGD
Function
Select this check box to enable or disable
Universal Plug and Play with Internet
Gateway Device (IGD) protocol. By default
UPnP is enabled.
Click Save Changes and then Write Settings to Flash to save
your UPnP setting to permanent memory.
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Assigning Ports to a PVC
Normally you should not change Per Port PVC (Permanent Virtual
Circuit) settings unless your ISP tells you to do so.
If you have more than one PVC set up, you can use this feature to
assign Ethernet ports to the additional PVC(s). Per Port PVC is
typically used to assign different video streams to particular
Ethernet ports.
To assign ports to a PVC, on the Advanced Setup page click Per
Port PVC:
To assign a port to PVC 1, in the Add column for Vlan2 (see
above) click Edit to display the Assign Ports screen:
Click Edit to
assign a port
or ports to
Vlan Group 2.
Chapter 6: Using Advanced Setup
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Setting Description
WLAN If you are assigning a wireless device – for
example, a wireless set-top box for your
television set – to an additional PVC, select
this check box to assign PVC 1 to the X6’s
wireless port. This port will no longer be
assigned to PVC 0.
Ethernet Port If you are assigning a wired device to PVC 1,
select the ETHERNET port or ports. These
ports will no longer be assigned to PVC 0.
PVC Select the PVC number.
Note: While you can create up to eight
separate PVCs (0 to 7) by assigning different
VPI and VCI settings (see page 15) only four
can be used for Per Port PVC..
Return to Per Port
PVC screen
Click this link to return to the main Per Port
PVC screen.
If you assigned Ethernet (LAN) ports 3 and 4 to PVC 1, note that
those ports are no longer available to PVC 0:
Click Write Settings to Flash to save your PVC port settings to
permanent memory.
Chapter 6: Using Advanced Setup
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Changing HTTP and Telnet Ports
This feature lets you change the default X6v ports for Internet and
Telnet traffic. If, for example, you are running another Internet
server on the network and that server is using Port 80, you need to
assign a different port to the X6v to avoid a conflict.
To assign Internet (HTTP) or Telnet ports, on the Advanced
Setup page click Port Settings:
Setting Description
HTTP Port Enter a port number. (The default is 80.)
Telnet Port Enter a port number. (The default is 23.)
Click Save Changes and then Write Settings to Flash to save the
new port settings to permanent memory. Reboot your PC to make
the settings active.
When the new port settings are saved, network users who want to
access the X6v via the Internet must add a colon [ : ] plus the new
port number after the X6’s IP address. For example, in their
browser’s address bar, users would enter 10.0.0.2:61101, where
61101 is the new Internet port.
To access the X6v via Telnet, users would type
telnet[space]10.0.0.2[space]61102, where 61102 is the new port.
Chapter 6: Using Advanced Setup
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Filtering Out MAC Addresses
Most users will not need this feature.
However, if there is a PC or other device on the X6v network that
you don’t want using the Internet, you can use MAC address
filtering to deny the device Internet access. (That computer or
device will still be able to communicate with other devices on the
LAN, such as printers.)
To block Internet access, on the Advanced Setup page click MAC
Filtering:
Setting Description
Status Select Enabled to deny Internet access to the
specified MAC address. The default is
Disabled.
Name Enter the name associated with the MAC
address.
MAC Address Enter the 12-digit address without separators.
Save Changes Click this button to display the MAC address
information in the MAC Filters List (see next
page).
Reset Before you click Save Changes, you can click
this button to clear all entries.
Chapter 6: Using Advanced Setup
96
MAC Filters List
Edit/Delete Click this link to edit or delete the associated
MAC address information. To delete, click the
Reset button in the top half of the screen.
Click Save Changes and then Write Settings to Flash to save the
MAC Filters List to permanent memory.
Click this link to display
the associated MAC
address information in the
top half of the screen,
where you can edit it or
delete it from the MAC
Filters List.
Chapter 6: Using Advanced Setup
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Managing Access to Services
To change access settings, on the Advanced Setup page click
Management Control:
Setting Description
LAN Access If a check box is selected, the associated
service is enabled for local network users. The
default for all services is Enabled.
WAN Access Select a check box to enable the associated
service for remote network users. By default, all
the services are Disabled for remote users.
Click Save Changes and then Write Settings to Flash to save the
service availability configuration to permanent memory.
X6v
services
Chapter 6: Using Advanced Setup
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Configuring Quality of Service
Quality of Service (QoS) helps guarantee upstream bandwidth for
applications that require fast and dependable throughput. For
example, QoS can slow down a photo upload so a phone call can
proceed without garbling, and/or a gamer can enjoy faster
response time.
With QoS you can assign each of the four ETHERNET ports and
the wireless port a priority of High, Medium or Standard. High
priority ports together share a guaranteed percentage of upstream
bandwidth, typically 70%. Medium priority ports share a lower
guaranteed percentage, typically 20%. Standard priority ports share
the remaining upstream bandwidth that is guaranteed to them. If
ports aren’t using their guaranteed bandwidth, the excess
bandwidth becomes available to other ports in order of priority.
For VoIP, you normally assign a High Priority QoS port. For a
gaming device, you may want to assign a High or Medium priority.
For ports used for web browsing, normally you use Standard
priority.
Windows users normally set up QoS by using the Install Assistant
CD that comes with the X6v.To configure Quality of Service on
the Advanced Setup page instead, click QoS. For a help message,
select the Click here link in the first paragraph.
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Note that on the QoS screen, Port 1 is the Ethernet port labeled
ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2,
and so forth.
Setting Description
Do you want to turn
on QoS . . . .?
If you click YES to assign priorities to the
X6’s ETHERNET and wireless ports, by
default ETHERNET port 1 is set to High
Priority, ETHERNET port 2 is set to
Medium Priority, and ETHERNET ports 3
and 4 as well as the wireless port are set to
Standard priority. These default settings
can be changed.
The default is NO.
Which ports should
be High Priority?
Select one to three ports. By default, these
ports will together share 70% of the
upstream bandwidth. You can configure a
different percentage on the Advanced
QoS page (see page 100).
Which ports should
be Medium Priority?
Select one to three ports. By default, these
ports will together share 20% of the
upstream bandwidth. You can configure a
different percentage on the Advanced
QoS page (see below).
Advanced QoS page Click this link to specify a different
upstream bandwidth percentage for High,
Medium and Standard priorities.
Chapter 6: Using Advanced Setup
100
Setting Description
What guaranteed
bandwidth should
High Priority Ports
share?
The default is 70%. You can enter a
different whole number percent. The
High Priority and Medium Priority
percentages together must be less than
100.
Note: Standard Priority ports must have
at least 1% of the upstream bandwidth.
What guaranteed
bandwidth should
Medium Priority Ports
share?
The default is 20%. You can enter a
different whole number percent. The
Medium Priority and High Priority
percentages together must be < 100.
Note: Standard Priority ports must have
at least 1% of the upstream bandwidth.
Return Main QoS page Click to return to the main QoS page.
After you make your selections, click Save Changes, then Write
Settings to Flash.
Chapter 6: Using Advanced Setup
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TR-069
The TR-069 option opens the Configure CWM Parameters page,
where you can allow an Access Control Server (ACS) to control
and configure your X6v.CWM stands for CPE WAN
Management protocol.
This feature must be supported by your service provider and
should be used only if the provider instructs you to enable it.
Setting Description
CWM Status When set to true, enables the CWM
protocol. When set to false (the default),
disables CWM.
Configure
Management Server
Page
Opens the page where you set
parameters for the ACS server you are
connecting to.
After you make changes on the Configure Management Server
page, click Save Changes, then Write Settings to Flash.
Chapter 6: Using Advanced Setup
102
Make the following entries:
Setting Description
URL URL of the Access Control Server (ACS)
the X6v will communicate with.
Username ACS server user name
Password ACS server password
Periodic Inform
Enable
Specifies whether or not (true or false)
the X6v must periodically send
information to the ACS server.
Periodic Inform
Interval (in seconds)
Specifies the time interval between X6v
information calls to the ACS.
Periodic Inform Time Specifies the reference time, plus or
minus an integer multiple of the Inform
Interval, of the Inform call.
Connection Request
URL
Specifies the X6v URL to be used by the
ACS server. The default is
/cwm/CRN.html.
Connection Request
Username
Specifies the X6v User name that will
authenticate an ACS making a
connection request to the X6v.The
default is admin.
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103
Connection Request
Password
Specifies the X6v password that will
authenticate an ACS making a
connection request to the X6v.The
default is welcome.
Upgrades Managed If set to true, specifies that the ACS
server will manage upgrades for the X6v.
After you make your entries, click Save Changes and then click
Return to Configure CWM Parameters page.
Chapter 6: Using Advanced Setup
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Monitoring DSL, Wireless, and
Ethernet Status
How should I use the DSL, Wireless, and Ethernet
Status Reports?
These reports are useful tools for evaluating your system and for
troubleshooting. Should a problem arise, a Technical Support
Representative may ask you for the information that is contained in
the reports.
Wireless Status Report
Here is a picture of a typical Wireless Status Report:
The Wireless Status Report shows you the modem speed (Link
Speed), the SSID, your default channel, the Mac Address of the
modem, and the number of packets that are being received and
transmitted (Rx and Tx Packets). You can also tell if your modem
has wireless encryption enabled. (To encrypt your information,
click the Wireless icon in the Zoom Configuration Manager).
Chapter 6: Using Advanced Setup
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DSL Status Report
Here is a picture of the DSL Status Report:
The DSL Line State tells you where your modem is in the
connection process. The three states are Training, Handshake,
and ShowTime. A line state of ShowTime shows that your
modem has established a physical connection to the DSLAM (DSL
Access Multiplexer – a device used in the process of connecting
your computers, and/or network to the Internet). Training is at the
beginning of the connection and Handshake is right after Training.
The Downstream and Upstream values tell you the speed at
which information is being downloaded from the Internet
(Downstream) and uploaded to the Internet (Upstream).
Chapter 6: Using Advanced Setup
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Ethernet Status Report
Here is a picture of the Ethernet Status Report:
The Ethernet Status Report gives you information about the
receive (Rx) and transmission (Tx) rates of packets.
Chapter 6: Using Advanced Setup
107
Changing Your Password
When should I change my password?
For added protection of your X6v settings, you should change the
Zoom login password after you have logged into the Zoom
Configuration Manager. Here is a picture of the page where you
enter your Old Password and New Password:
Enter a new password with a minimum of 8 characters (A-Z upper
and lower case, 0-9).
Be sure to write your new settings to Flash, and to remember your
new password. If you forget your password, see Restoring
Factory Settings on page 108.
Chapter 6: Using Advanced Setup
108
Restoring Factory Settings
When would I need to restore my factory
settings?
Should you forget your password, you can restore your modem to
the factory settings. This will restore the admin/zoomDSL login
to the Zoom Configuration Manager on your computer. You
can login using the Zoom login and then change your password.
Here is a picture of the Restore Factory Settings page:
Follow the instructions on the page to reset your DSL modem to
its original firmware. Please see Backing Up and Restoring Your
Configurations on page 109 for information about restoring a
stored X6v configuration.
Chapter 6: Using Advanced Setup
109
Backing Up and Restoring Your
Configurations
When would I need to back up and restore my
configuration settings?
It is a good idea to back up your configuration settings after you set
up the X6v, and also before you upload new firmware. Then if the
update overwrites your configurations, you can put them back
using the Restore option. You may also want to back up your
configurations so you can use them to set up the same
configurations in other modems.
Here is a picture of the Backup/Restore Configuration page:
Follow the instructions on the page to back up or restore your
configuration settings.
Chapter 6: Using Advanced Setup
110
Updating Your Firmware
How do I update my firmware?
Periodically you may want to update the firmware on your X6v
modem. To do this, you download the Image file from the Zoom
Web Site to your computer. You then use the Firmware Update
option to upload the file to your modem.
Important! It is recommended that you backup your modem’s
configurations before you upload the firmware. (See Backing Up
and Restoring Your Configurations on page 109). Also, do not
turn off the modem or unplug it while the upload is in progress.
Here is a picture of the Firmware Update page:
Click Browse to go to the firmware update file. Then click Image
Upload.
Appendix A: DSL Internet Settings Tables
111
Appendix A
DSL Internet Settings Tables
Below are two tables, one for the USA and one for other countries.
These tables are for customers whose service providers do not
supply them with DSL settings. Many DSL providers use different
settings depending on the region where they are operating. This is
why there may be more than one setting for your service provider.
If you refer to the tables and there is more than one listing for your
service provider, the most common is labeled (1), the next (2), and
so on. We recommend that you try them in order starting with 1.
We post updated tables on our Web site. If your service provider
or country is not listed in the tables below, please consult
www.zoom.com
Note to USA customers
If your DSL service provider is not shown below, use the settings
for Service Provider Not Shown at the bottom of the table. If
those settings do not work, use the settings for the company that
provides local telephone service in your area.
Appendix A: DSL Internet Settings Tables
112
Table A: USA
Service Provider VPI VCI Encapsulation
AllTel (1) 0 35 PPPoE LLC
AllTel (2) 0 35 1483 Bridged IP LLC
AT&T (1) 0 35 PPPoE LLC
AT&T (2) 0 35 1483 Bridged IP LLC
AT&T (3) 8 35 1483 Bridged IP LLC
August.net (1) 0 35 1483 Bridged IP LLC
August.net (2) 8 35 1483 Bridged IP LLC
BellSouth 8 35 PPPoE LLC
CenturyTel (1) 8 35 PPPoE LLC
CenturyTel (2) 8 35 1483 Bridged IP LLC
Covad 0 35 PPPoE LLC
Earthlink (1) 0 35 PPPoE LLC
Earthlink (2) 8 35 PPPoE LLC
Embarq (Sprint) (1) 0 35 PPPoA LLC
Embarq (Sprint) (2) 8 35 PPPoE LLC
GWI 0 35 1483 Bridged IP LLC
Hotwire 0 35 1483 Bridged IP LLC
Internet Junction 0 35 1483 Bridged IP LLC
Qwest (1) 0 32 PPPoA LLC
Qwest (2) 0 32 PPPoA VC-MUX
SBC (1) 0 35 PPPoE LLC
SBC (2) 0 35 1483 Bridged IP LLC
SBC (3) 8 35 1483 Bridged IP LLC
Socket (1) 8 35 1483 Bridged IP LLC
Socket (2) 0 35 1483 Bridged IP LLC
Socket (3) 0 35 PPPoE LLC
Sonic 0 35 1483 Bridged IP LLC
Sprint (Embarq) (1) 0 35 PPPoA LLC
Sprint (Embarq) (2) 8 35 PPPoE LLC
Uniserve 0 33 1483 Bridged IP LLC
Verizon (1) 0 35 PPPoE LLC
Verizon (2) 0 35 1483 Bridged IP LLC
Service Provider Not Shown 0 35 PPPoE LLC
Appendix A: DSL Internet Settings Tables
113
Table B: Countries Other Than the USA
Service Provider VPI VCI Encapsulation
Australia-Telstra 8 35 PPPoA LLC
Argentina-Telecom 0 33 PPPoE LLC
Argentina-Telefonica 8 35 PPPoE LLC
Belgium-DSL Office 8 35 1483 Routed IP LLC
Belgium-Turboline 8 35 PPPoA LLC
Bermuda (1) 0 35 PPPoA LLC
Bermuda (2) 0 35 PPPoE LLC
Bolivia (1) 0 34 1483 Routed IP LLC
Bolivia (2) 0 35 PPPoE LLC
Brazil- 3 Corp (1) 8 35 PPPoE LLC
Brazil- 3 Corp (2) 8 35 Classical IP over ATM
Brazil-Brasil Telcom 0 35 PPPoE LLC
Brazil-Telefonica 8 35 PPPoE LLC
Brazil-Telmar 0 33 PPPoE LLC
Brazil-South Region 1 32 PPPoE LLC
Colombia-EMCALI 0 33 PPPoA VC-MUX
Costa Rica 1 50 PPPoA LLC
Denmark-Cybercity, Tiscali 0 35 PPPoA VC-MUX
France (1) 8 35 PPPoE LLC
France (2) 8 67 PPPoA LLC
France (3) 8 35 PPPoA VC-MUX
France (4) 0 35 1483 Bridged LLC
France (5) 8 35 1483 Bridged LLC
Germany 1 32 PPPoE LLC
Hungary 1 32 PPPoE LLC
Hungary-Sci-Network 0 35 PPPoE LLC
Iceland-Islandssimi 0 35 PPPoA VC-MUX
Iceland-Siminn 8 48 PPPoA VC-MUX
Israel 8 48 PPPoA VC-MUX
Italy 8 35 PPPoA VC-MUX
Jamaica (1) 8 35 PPPoA VC-MUX
Jamaica (2) 0 35 PPPoA VC-MUX
Jamaica (3) 8 35 1483 Bridged IP LLC SNAP
Jamaica (4) 0 35 1483 Bridged IP LLC SNAP
Kazakhstan 0 33 PPPoA VC-MUX
Mexico 8 35 PPPoE LLC
Netherlands-BBNED 0 35 PPPoA VC-MUX
Netherlands-MX Stream 8 48 PPPoA VC-MUX
Portugal 0 35 PPPoE LLC
Saudi Arabia (1) 0 33 PPPoE LLC
Saudi Arabia (2) 0 35 PPPoE LLC
Saudi Arabia (3) 0 33 1483 Bridged IP LLC
Saudi Arabia (4) 0 33 1483 Routed IP LLC
Saudi Arabia (5) 0 35 1483 Bridged IP LLC
Saudi Arabia (6) 0 35 1483 Routed IP LLC
Appendix A: DSL Internet Settings Tables
114
Table B (Continued): Countries Other Than the USA
Service Provider VPI VCI Encapsulation
Spain- Albura, Tiscali 1 32 PPPoA VC-MUX
Spain- Colt Telecom, Ola Internet 0 35 PPPoA VC-MUX
Spain -EresMas, Retevision 8 35 PPPoA VC-MUX
Spain-Knet Comunicaciones S.L. 8 32 PPPoA VC-MUX
Spain- Servidores Voz 0 33 PPPoA VC-MUX
Spain-Telefonica (1) 8 32 PPPoE LLC
Spain-Telefonica (2), Terra 8 32 1483 Routed IP LLC
Spain- Wanadoo (1) 8 35 PPPoA VC-MUX
Spain- Wanadoo (2) 8 32 PPPoE LLC
Spain- Wanadoo (3) 8 32 1483 Routed IP LLC
Sweden-Telenordia 8 35 PPPoE
Sweden-Telia 8 35 1483 Bridged IP LLC
Switzerland 8 35 PPPoE LLC
Turkey (1) 8 35 PPPoE LLC
Turkey (2) 8 35 PPPoA VC-MUX
UK (1) 0 38 PPPoA VC-MUX
UK (2) 0 38 PPPoE LLC
Venezuela-CANTV 0 33 1483 Routed IP LLC
Vietnam 0 35 PPPoE LLC
Appendix B: Front and Back Panels
115
Appendix B
Front and Back Panels
The following table describes each LED on the front panel.
LED Description
POWER Green when the X6v is plugged into a power source.
Red when a self test error is found.
ETHERNET Lights if any Ethernet port of the X6v is plugged into the
Ethernet port of a powered-up device. Blinks when data
is sent.
Additional lights for each Ethernet port are on the back
of the X6v.
WLAN Lights when the Wireless Local Area Network is running
and enabled. Blinks when data is sent.
DSL Blinks when the X6v is performing its startup sequence.
Steady on when the unit has synched up with its DSL
connection.
Note: If the light fails to switch from blinking to steady
after a minute or two, check with your DSL provider that
the DSL connection is activated, or refer to Appendix D,
Troubleshooting on page 125.
INTERNET Steady green when an Internet connection is
established.
Blinks green to indicate data activity.
Red when the X6v cannot access the Internet.
Off when the X6v is in Bridge mode, or if there is no
DSL connection.
Appendix B: Front and Back Panels
116
Appendix B: Front and Back Panels
117
The following table describes the back panel.
Port or
Button
Description
Turns the X6v on or off.
POWER Port to connect the unit to the X6’s power cube.
ETHERNET 1
ETHERNET 2
ETHERNET 3
ETHERNET 4
Ethernet ports that can connect the unit to an access
point, a network hub, or the Ethernet port of a
computer. The X6v has four Ethernet ports.
Each port has a yellow and a green light above it. The
yellow light turns on when the port is connected to a
100 megabit per second Ethernet port. The green light
blinks when there is activity on that particular Ethernet
line.
RESET Resets the modem to its factory settings. To reset,
insert a paper clip and press the button three times.
DSL Jack to connect the modem to the DSL telephone wall
jack.
Appendix C: TCP/IP Network Settings
118
Appendix C
TCP/IP Network Settings
If you are using a Macintosh or Linux computer, you must ensure
that your computer’s TCP/IP network settings are configured
properly. Otherwise you will not be able to connect to the Internet.
Note:
If you are using a Windows computer, you do not have to
configure the TCP/IP settings. This is because your Windows
computer will automatically configure them for you. Only
Windows users who are troubleshooting the X6v will need to verify
the TCP/IP settings.
Depending on your operating system, follow the steps in the
appropriate section to ensure your TCP/IP settings are correct.
If you are using Macintosh, see Macintosh TCP/IP Settings
on page 119.
If you are using Linux, see Linux TCP/IP Settings on
page 121.
If you are using Windows, see Windows TCP/IP Settings on
page 122.
Appendix C: TCP/IP Network Settings 119
Macintosh TCP/IP Settings
How you configure your Macintosh computer’s network settings
differs, depending on your Mac OS. For OS X, follow the
instructions below. Otherwise go to page 120.
Mac OS X
1 From the Dock, choose System Preferences and then
Network to display the Network pane. (For OS X 3, you also
have to click the Configure button.)
2 Ensure that Automatic is selected from the Location list box.
3 Under the Show drop-down tab, choose Built-in Ethernet.
4 Under the TCP/IP tab, make sure that Using DHCP is
highlighted in the Configure: list box. Do not enter anything
into the DHCP Client ID field.
5 Click Apply Now (or Save if prompted) and close the
Network pane.
6 Continue with Establishing Communication on page 14.
Appendix C: TCP/IP Network Settings
120
Mac OS 7.6.1 - 9.2.2
1 From the Apple menu, choose Control Panels and then
TCP/IP to display the TCP/IP Window.
2 Under Connect via:, select Ethernet built-in.
3 Under Configure:, select Using DHCP Server. Do not enter
anything in the DHCP Client ID field.
4 Close the TCP/IP Window. You will be asked if you want to
save the changes. Click Save.
5 Continue with Establishing Communication on page 14.
Appendix C: TCP/IP Network Settings 121
Linux TCP/IP Settings
The instructions for setting up boot-time DHCP vary dramatically
by distribution, so you may want to refer to your particular
version’s documentation.
Once you have followed the instructions for your Linux system,
continue with Establishing Communication on page 14.
Note:
If you have more than one network card installed, you will need to
pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so
forth). If you select an identifier other than eth0 for your DSL
modem, use that identifier throughout.
RedHat
Edit or create /etc/sysconfig/network-scripts/ifcfg-eth0 so
that it contains the following three lines:
DEVICE=eth0
ONBOOT=yes
BOOTPROTO=dhcp
SuSE
Edit the file /etc/rc.config; search for the variables
NETCONFIG, NETDEV_0, and IFCONFIG_0.
Set them as follows (see the instructions in rc.config):
NETCONFIG="_0"
NETDEV_0="eth0"
IFCONFIG_0="dhcpclient"
Reboot with this command: /sbin/shutdown -r now.
Debian
Add this line to the file /etc/network/interfaces:
iface eth0 inet dhcp
Reboot with this command: /sbin/shutdown -r now.
Appendix C: TCP/IP Network Settings
122
Windows TCP/IP Settings
How you configure your Windows computer’s network settings
differs, depending on your operating system. Go to the section that
corresponds to your Window’s operating system.
Note:
If you are using a Windows computer, you do not have to
configure the TCP/IP settings. This is because your Windows
computer will automatically configure them for you. Only
Windows users who are troubleshooting the X6v will need to verify
the TCP/IP settings.
Windows XP
1 Open the Internet Protocol (TCP/IP) Properties dialog
box.
c From the desktop, click the Start button, point to Control
Panel, and then click Network and Internet Connections.
Right-click the Local Area Connection icon, and select
Properties.
Select your NIC card’s TCP/IP entry (it should include
TCP/IP in it, but not AOL, Dial-up, or Adapter) and
click the Properties button.
2 Ensure the following is selected, depending on whether you are
using dynamic (DHCP) or static IP addressing:
¾ If you are using DHCP (most users): Ensure that Obtain
an IP address automatically is selected and that either
Obtain a DNS server address automatically or Enable
DNS is selected. All fields should be blank.
Appendix C: TCP/IP Network Settings 123
¾ If you are using a static IP address: Ensure that Use the
following IP address and Use the following DNS
server addresses are selected and that the correct IP
address, Subnet mask, Default gateway, and Preferred
DNS server values appear.
Windows 2000
1 Open the Internet Protocol (TCP/IP) Properties dialog
box.
d From the desktop, click the Start button, point to Settings,
then Network and Dial-up Connections.
e Right-click the Local Area Connection icon, and select
Properties.
f Select your NIC card’s TCP/IP entry (it should include
TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the
Properties button.
2 Ensure the following is selected, depending on whether you are
using dynamic (DHCP) or static IP addressing:
¾ If you are using DHCP (most users): Ensure that Obtain
an IP address automatically is selected and that either
Obtain a DNS server address automatically or Enable
DNS is selected. All fields should be blank.
¾ If you are using a static IP address: Ensure that Use the
following IP address and Use the following DNS
server addresses are selected and that the correct IP
address, Subnet mask, Default gateway, and Preferred
DNS server values appear.
Appendix C: TCP/IP Network Settings
124
Windows 98/Me
1 Open the Internet Protocol (TCP/IP) Properties dialog
box.
g From the desktop, click the Start button, point to Settings,
then Control Panel.
h Double-click the Network icon to display the Network dialog
box.
i Select your NIC card’s TCP/IP entry (it should include
TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the
Properties button and then click OK.
2 Ensure the following is selected, depending on whether you are
using dynamic (DHCP) or static IP addressing:
¾ If you are using DHCP (most users): Ensure that Obtain
an IP address automatically is selected and that either
Obtain a DNS server address automatically or Enable
DNS is selected. All fields should be blank.
¾ If you are using a static IP address: Ensure that Specify an
IP address is selected and that the correct IP Address
and Subnet Mask values appear. On the DNS
Configuration tab, ensure that Enable DNS is selected
and that something appears in the Host box. (If not, enter
any name, word, or combination of letters and numbers.)
Ensure that the DNS Server Search Order box contains
either 10.0.0.2 or 10.0.0.3.
Appendix D: Troubleshooting 125
Appendix D
Troubleshooting
The following are some problems you may experience and some
possible solutions to remedy the situation.
Problem
My X6’s DSL light is solidly lit, but I cannot connect to the
Internet.
Solution
First, perform a power cycle on your computer and the X6v.Take
the following steps in the order given:
1 Turn off the computer.
2 Turn off your X6v and wait a few seconds.
3 Turn the X6v back on.
4 Turn on the computer.
If that doesn't work, check these items:
Ensure that you are using the correct VPI, VCI, and
Encapsulation settings. See Appendix A on page 111.
If your Encapsulation begins with PPP, ensure that you have
typed your DSL Username and Password correctly. (Note that
this is NOT the username and password you used to log into
the Zoom Configuration Manager on page 14.)
¾ If you had the modem automatically configure its settings,
open the Basic Setup page, and ensure that MANUAL is
selected, and then select 7 from the Virtual Circuit
drop-down list. When the screen changes to show the
automatic configuration settings, select MANUAL again,
then enter the correct Username and Password in the
Appendix D: Troubleshooting
126
boxes provided. Click Save Changes and Write Settings
to Flash.
¾ If you manually configured your modem, open the Basic
Setup page, ensure that MANUAL is selected, and then
enter the correct Username and Password in the boxes
provided. Click Save Changes and Write Settings to
Flash.
Verify that your service provider’s DSL connection is
functioning properly. (Place a call to your service provider’s
customer support department to verify this.)
Windows users only: Verify that the Web browser on the
computer on which you installed the software is configured for
a network connection (this might be called a Local Area
Network or broadband connection). If you need help
configuring your Web browser, refer to Appendix E:
Configuring Your Web Browser on page 130.
Verify that your TCP/IP network settings are properly
configured on your computer. To do this, refer to the
appropriate section.
¾ If you are using Macintosh, see Macintosh TCP/IP
Settings on page 119.
¾ If you are using Linux, see Linux TCP/IP Settings on
page 121.
¾ If you are using Windows, see Windows TCP/IP
Settings on page 122.
Problem
My X6’s DSL light continually blinks and does not stay solidly lit.
Solution
There are several issues that could cause this problem. Check these
items:
Ensure that the phone cord is firmly plugged into the wall jack
and the DSL jack on the back of the X6v (not the PHONE
jack on the back of the modem).
Appendix D: Troubleshooting 127
Verify that the jack the phone cord is connected to is enabled
for DSL service. Check with your service provider.
Your phone cord may be defective. Replace the phone cord
with a known good one.
Check that you have phone filters on all the phones and fax
machines using the same DSL line as the X6v.These devices
can produce noise and interfere with your DSL connection
when they are off-hook.
Problem
I cannot log into the Zoom Configuration Manager. I have
typed http://10.0.0.2, but I am not prompted for a User Name
and Password.
Solution
There are several issues that could cause this problem. Check these
items:
If you are using a Macintosh or Linux computer, your TCP/IP
settings may not be properly configured. See page 118 for
more information.
If you are using Mac OS X 10.3 and above, renew your IP
address: Point to System Preferences, then choose Network.
Click the Configure button and then the Renew DHCP
Lease button.
If you are using a Windows computer, perform a
Release/Renew operation:
¾ Windows 2000/XP: From the desktop, click the Start
button, then point to Programs, point to Accessories,
and then select Command Prompt. Type ipconfig /all
and press the Enter key on your keyboard. In the
subsequent dialog box, make sure the NIC adapter is
highlighted in the drop-down list, click Renew, and then
click Release. Then type 10.0.0.2 into your browser’s
address bar, and the Network Password box should
display.
Appendix D: Troubleshooting
128
¾ For Windows 95/98/Me: From the desktop, click the
Start button and the point to Run. Type winipcfg, and
click OK. In the subsequent dialog box, make sure the
NIC adapter is highlighted in the drop-down list, click
Renew, and then click Release. Then type 10.0.02 into
your browser’s address bar, and the Network Password
box should display.
Problem
The computer on which I installed the X6v software is connected
to the Web, but one or more of the additional computers I have
connected directly to the modem cannot access the Internet.
Solution
There are several issues that could cause this problem. Check these
items:
Check that there’s a good connection between an X6v
ETHERNET port and the computer that can’t access the
Internet.
Try rebooting the computer that can’t access the Internet. This
will allow for the computer to release and renew its IP address.
Try the following for any computer that can’t access the
Internet: Ensure that the computer is connected using its
Ethernet port and one of the X6v modem’s ETHERNET
ports. Run the installation CD (as explained in Installing the
Software on page 11), reboot the computer, and then try to
connect to a familiar Web address to ensure that the Internet
connection is made.
Problem
The computer on which I installed the X6v software is connected
to the Web, but the computers connected through my network
device (such as a wireless access point, router, hub, or switch)
cannot access the Internet.
Appendix D: Troubleshooting 129
Solution
The problem is most likely with your network device (such as a
wireless access point, router, hub, or switch). Check these items:
Try rebooting each computer on your network. For example, if
you are using a router, reboot each computer that is connected
to the router. This will allow for the computers to release and
renew their IP addresses.
If you are using a wireless access point or a router, verify that
the device is using Dynamic Host Configuration Protocol
(DHCP). This is also known as dynamic IP addressing.
Depending on your device, this may be controlled by an
Obtain an IP address automatically option. If you need
help, refer to the documentation that came with your network
device or contact its manufacturer.
Refer to the documentation provided with your network
device or contact its manufacturer for assistance.
Appendix E: Configuring Your Web Browser 130
Appendix E
Configuring Your Web
Browser
Important!
This section is for Windows computers only. If you are using a
Macintosh or Linux computer, your browser is already configured
properly. However, you must ensure that your computer’s TCP/IP
settings are configured properly. See Macintosh TCP/IP
Settings on page 119 or Linux TCP/IP Settings on page 121 for
instructions on how to do this.
When using a Windows computer, the software that you use to
make an Internet connection must be set for a network
connection, not a dial-up connection. This configuration should
have been done automatically when you installed the software.
If you find that you need to configure your Web browser, this
section includes instructions for recent versions of two popular
Web browsers: Internet Explorer Version 5.0 (or later) and
Netscape Navigator Version 7.2. The configuration is done on the
same computer on which you installed the X6v software.
Depending on the browser you have on your Windows computer,
follow the corresponding instructions in this section.
Tip:
If you are using an earlier version of one of these browsers, the
configuration may be slightly different from below. In those
cases—or if you are using another browser altogether—configure
the browser to use a network connection (this might be called a
Local Area Network or broadband connection).
Appendix E: Configuring Your Web Browser 131
Configuring Internet Explorer
The following instructions are for Internet Explorer Version 5.0 or
later. (If you do not have this version, you can get a free upgrade
from Microsoft Corp. If you are not sure what version you have,
open Internet Explorer and from the Help menu, choose About
Internet Explorer. The version number is directly below the
Microsoft Internet Explorer logo. You can ignore all the numbers
after the period following the first digit.)
1 On the desktop, right-click the Internet Explorer icon, and
select Properties.
Tip:
If you cannot access Internet Explorer in this way, open your
computer’s Control Panel (click the Start button and then,
depending on your computer, either click Control Panel, or
click Settings and then Control Panel). In the Control Panel,
double-click the Internet Options icon. If this icon does not
appear, double-click the Network and Internet Options icon
and then double-click the Internet Options icon.
2 On the Internet Properties dialog box, select the
Connections tab, then click the Setup button.
3 The setup process will proceed differently, depending on your
operating system. The following table details the process for
your Windows computer.
Windows XP Windows 98/Me/2000
a. On the Welcome to the
New Connection Wizard
dialog box, click Next.
(If you see a Location
Information dialog box,
click Cancel and then
when asked if you are sure
you want to cancel, click
Yes to return to the
Welcome dialog box.)
b. On the Network
a. On the Internet
Connection Wizard
dialog box, select I want
to set up my Internet
connection manually, or
I want to connect
through a local area
network (LAN), then click
Next.
b. On the Setting up your
Internet connection
Appendix E: Configuring Your Web Browser 132
Connection Type dialog
box, select Connect to
the Internet, then click
Next.
c. On the Getting Ready
dialog box, select Set up
my connection manually,
then click Next.
d. On the Internet
Connection dialog box,
select Connect using a
broadband connection
that is always on, then
click Next.
e. On the Completing the
New Connection Wizard
dialog box, click Finish.
dialog box, select I
connect through a local
area network (LAN), then
click Next.
c. On the Local area
network Internet
configuration dialog box,
uncheck the Automatic
discovery of proxy
server check box then
click Next.
d. On the Set Up Your
Internet Mail Account
dialog box select No, then
click Next.
e. On the Completing the
New Connection Wizard
dialog box, uncheck the
To connect to the
Internet immediately,
select this box… check
box (if it appears) and click
Finish.
4 If you accessed Internet Explorer’s settings from the Control
Panel (as explained in the Tip following step 1), the Control
Panel window will still be open. Close it before continuing.
Appendix E: Configuring Your Web Browser 133
Configuring Netscape Navigator
The following instructions are for Netscape Navigator Version 7.2.
(If you do not have Version 7.2, you can get a free upgrade from
Netscape Communication Corp. If you are not sure what version
you have, open Netscape Navigator and from the Help menu,
choose About Netscape. The version number is at the top of the
screen.)
1 Double-click the Netscape Navigator icon on your desktop
to open the browser.
2 From the Edit menu, choose Preferences to open the
Preferences dialog box.
3 In the Category list, click the triangle to the left of Advanced
to display a list of choices below it, then select Proxies. The
Preferences dialog box changes to show the Proxies you can
specify.
4 Select Direct connection to the Internet, then click OK.
When you click
this triangle,
more options
appear below
Advanced.
Appendix F: Wireless Network Communications Channels
134
Appendix F
Wireless Channels by
Country
For most countries channels 1-13 are normal for private wireless
networks. The following table shows countries known to use
channels other than 1-13 for private wireless networks.
Country Channels
France 10-13
Israel 4-9
Japan 1-13
14 (802.11b only)
Taiwan 1-11
USA 1-11
135
Appendix G
Regulatory Information
U.S. FCC Part 68 Statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. The unit bears a label on the back which contains among other information a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
This equipment uses the following standard jack types for network connection: RJ11C.
This equipment contains an FCC compliant modular jack. It is designed to be connected to
the telephone network or premises wiring using compatible modular plugs and cabling
which comply with the requirements of FCC Part 68 rules.
The Ringer Equivalence Number, or REN, is used to determine the number of devices
which may be connected to the telephone line. An excessive REN may cause the equipment
to not ring in response to an incoming call. In most areas, the sum of the RENs of all
equipment on a line should not exceed five (5.0).
In the unlikely event that this equipment causes harm to the telephone network, the
telephone company can temporarily disconnect your service. The telephone company will try
to warn you in advance of any such disconnection, but if advance notice isn't practical, it
may disconnect the service first and notify you as soon as possible afterwards. In the event
such a disconnection is deemed necessary, you will be advised of your right to file a
complaint with the FCC.
From time to time, the telephone company may make changes in its facilities, equipment, or
operations which could affect the operation of this equipment. If this occurs, the telephone
company is required to provide you with advance notice so you can make the modifications
necessary to obtain uninterrupted service.
There are no user serviceable components within this equipment. See Warranty flyer for
repair or warrantee information.
It shall be unlawful for any person within the United States to use a computer or other
electronic device to send any message via a telephone facsimile unless such message clearly
contains, in a margin at the top or bottom of each transmitted page or on the first page of
the transmission, the date and time it is sent and an identification of the business, other
entity, or individual sending the message and the telephone number of the sending machine
or of such business, other entity, or individual. The telephone number provided may not be
a 900 number or any other number for which charges exceed local or long distance
transmission charges. Telephone facsimile machines manufactured on and after December
20, 1992, must clearly mark such identifying information on each transmitted message.
Facsimile modem boards manufactured on and after December 13, 1995, must comply with
the requirements of this section.
This equipment cannot be used on public coin phone service provided by the telephone
company. Connection to Party Line Service is subject to state tariffs. Contact your state
public utility commission, public service commission, or corporation commission for more
information.
When operating this unit in the US or Canada, only channels 1~11 can be operated.
Selection of other channels is not permitted under FCC and Industry Canada regulations.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
136
FCC Radiation Exposure Statement: This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator & your body.
U.S. FCC Part 15 Emissions Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Emissions Statement: This Class B digital apparatus meets all
requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil
numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
Industry Canada CS03 Statement: NOTICE: This equipment meets the applicable Industry
Canada Terminal Equipment Technical Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration number signifies that registration was
performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.
The Ringer Equivalence Number (REN) for this terminal equipment is identified on the
bottom label of the equipment. The REN assigned to each terminal equipment provides an
indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices subject
only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices
does not exceed five.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation of the device.
AVIS : Le présent matériel est conforme aux spécifications techniques d’Industrie Canada
applicables au matériel terminal. Cette conformité est confirmée par le numéro
d'enregistrement. Le sigle IC, placé devant le numéro d'enregistrement, signifie que
l’enregistrement s’est effectué conformément à une déclaration de conformité et indique que
les spécifications techniques d'Industrie Canada ont été respectées. Il n’implique pas
qu’Industrie Canada a approuvé le matériel.
L'indice d'équivalence de la sonnerie (IES) du présent matériel est montré sur l'étiquette
inférieure du produit. L'IES assigné à chaque dispositif terminal indique le nombre maximal
de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une
interface peut consister en une combinaison quelconque de dispositifs, à la seule condition
que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.
Electrostatic Discharge Statement: The unit may require resetting after a severe
electrostatic discharge event.
1947-B 27465 ©2007
1947-B 27465 ©2007
Declaration of Conformity
Declaration of Conformity Overensstemmelseserklæring
Conformiteitsverklaring van de EU Déclaration de conformité
Konformitätserklärung ∆ήλωση Συµµόρφωσης
Dichiarazione di conformità Deklaracja zgodności
Declaração de Conformidade Declaración de conformidad
Konformitetsdeklaration Cam kết v s tuân th Châu Âu
Manufacturer/Producent/Fabrikant/
Constructeur/Hersteller/Κατασκευαστής/Fa
bbricante/ Fabricante/Tillverkare/Nhà sn
xut
Zoom Technologies, Inc. 207 South Street
Boston, MA 02111 USA
617-423-1072 www.zoom.com
Brand/Varemærke/Merk/Marque/Marke/Μά
ρκα/Marchio/Marka/Marca/
Thương hiu
Zoom X6v DSL 2/2+ VoIP Wireless-G
Modem/Router
Type/Typ/Μάρκα/Tipo/Kiu mu Series 1067, Model 5695
The manufacturer declares under sole responsibility that this equipment is compliant to
Directive 1999/5/EC via the following. This product is CE marked.
Producenten erklærer under eneansvar, at dette udstyr er i overensstemmelse med
direktivet 1999/5/EC via følgende. Dette produkt er CE-mærket.
De fabrikant verklaart geheel onder eigen verantwoordelijkheid dat deze apparatuur voldoet
aan Richtlijn 1999/5/ EC op grond van het onderstaande. Dit product is voorzien van de CE-
markering.
Le constructeur déclare sous son entière responsabilité que ce matériel est conforme à la
Directive 1999/5/EC via les documents ci-dessous. Ce produit a reçu le marquage CE.
Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden
Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EC. Dieses
Produkt ist das gekennzeichnete CE.
Ο κατασκευαστής δηλώνει µε αποκλειστική του ευθύνη ότι αυτό το προϊόν συµµορφώνεται
µε την Οδηγία 1999/5/ΕC µέσω των παρακάτω. Αυτό το προϊόν φέρει τη Σήµανση CE.
Il fornitore dichiara sotto la sola responsabilità che questa apparecchiatura è compliant a
1999/5/EC direttivo via quanto segue. Questo prodotto è CE contrassegnato.
Producent stwierdza że to urządzenie zostało wyprodukowane zgodnie z Dyrektywą
1999/5/EC. Jest to potwierdzone poprzez umieszczenie znaku CE na urządzeniu.
O fabricante declara sob sua exclusiva responsabilidade que este equipamento está em
conformidade com a Directiva 1999/5/EC através do seguinte. Este produto possui
Marcação CE.
El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la Directiva
1999/5/EC por medio de lo siguiente. Este producto tiene marca CE.
Nhà sn xut cam kết vi trách nhim ca mình là thiết b này tuân theo Hướng dn
1999/5/EC thông qua các mc sau. Sn phm này được đánh du là CE.
73/23/EEC – LVD EN 60950-1, IEC 60950-1: 2001
89/336/EEC – EMC/EMF
EN 301 489-1, V1.5.1: 2004-2011
EN 301 489-17, V1.2.1: 2002-2008
EN 300 386, V1.3.2: 2003-2005
EN 50371: 2002; EN 50392: 2004
1999/5/EC EN 300 328, V1.7.1: 2006
Andy Pollock
21 January, 2008
1067/TF, Boston, MA, USA
Director, Hardware Engineering/Direktør, Hardware
Engineering/Director, Sustaining Engineering /Directeur,
ingénierie de soutien/Direktør, Sustaining Engineering
/∆ιευθυντής, Μηχανικής ∆ιατήρησης /Direttore, Hardware
Engineering /Dyrektor, Inżynieria ciągła/Director, Engenharia
de Manutençã /Director, Ingeniería de apoyo/ Giám Đốc K
thut Phn cng
1947-B 27465 ©2007
NOTICE
This document contains proprietary information protected
by copyright, and this Manual and all the accompanying
hardware, software, and documentation are copyrighted.
No part of this document may be photocopied or
reproduced by mechanical, electronic, or other means in
any form.
The manufacturer does not warrant that the hardware will
work properly in all environments and applications, and
makes no warranty or representation, either expressed or
implied, with respect to the quality, performance,
merchantability, or fitness for a particular purpose of the
software or documentation. The manufacturer reserves the
right to make changes to the hardware, software, and
documentation without obligation to notify any person or
organization of the revision or change.
All brand and product names are the trademarks of their
respective owners.
© Copyright 2007
All rights reserved.

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