ZyXEL Communications EMG6765-Q10A AC2200 Gigabit Ethernet MoCA Gateway AC2200 Gigabit Ethernet Gateway User Manual Book
ZyXEL Communications Corporation AC2200 Gigabit Ethernet MoCA Gateway AC2200 Gigabit Ethernet Gateway Book
User Manual
User’s Guide EMG6765-Q10A AC2200 Gigabit Ethernet MoCA Gateway Default Login Details LAN IP Address User Name Password Version 1.00 Edition 1, 05/2017 http://192.168.1.1 admin (back-label default key) Copyright © 2017 Zyxel Communications Corporation IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. This is a User’s Guide for a system managing a series of products. Not all products support all features. Menushots and graphics in this book may differ slightly from what you see due to differences in release versions or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the EMG6765-Q10A and access the Web Configurator wizards. It contains information on setting up your network and configuring for Internet access. • More Information Go to support.zyxel.com to find other information on the EMG6765-Q10A. EMG6765-Q10A User’s Guide Contents Overview Contents Overview User’s Guide ......................................................................................................................................11 Introduction ........................................................................................................................................... 12 Introducing the Web Configurator ..................................................................................................... 18 EMG6765-Q10A Modes ........................................................................................................................ 21 Router Mode ......................................................................................................................................... 22 Access Point Mode .............................................................................................................................. 29 Tutorials .................................................................................................................................................. 36 Technical Reference ........................................................................................................................53 Monitor ................................................................................................................................................... 54 WAN ....................................................................................................................................................... 60 Wireless LAN .......................................................................................................................................... 72 LAN ......................................................................................................................................................... 94 MoCA ................................................................................................................................................... 100 DHCP Server ........................................................................................................................................ 104 NAT ....................................................................................................................................................... 109 DDNS .................................................................................................................................................... 119 Static Route ......................................................................................................................................... 121 Interface Group .................................................................................................................................. 124 Firewall ................................................................................................................................................. 127 Content Filtering ................................................................................................................................. 132 IPv6 Firewall ......................................................................................................................................... 134 Parental Control ................................................................................................................................. 137 Bandwidth Management .................................................................................................................. 142 Universal Plug-and-Play (UPnP) ......................................................................................................... 155 USB Media Sharing .............................................................................................................................. 161 Port Configuration .............................................................................................................................. 171 Maintenance ...................................................................................................................................... 173 Troubleshooting .................................................................................................................................. 184 EMG6765-Q10A User’s Guide Table of Contents Table of Contents Contents Overview .............................................................................................................................3 Table of Contents .................................................................................................................................4 Part I: User’s Guide.......................................................................................... 11 Chapter 1 Introduction ........................................................................................................................................12 1.1 Overview ......................................................................................................................................... 12 1.2 Applications .................................................................................................................................... 13 1.3 Ways to Manage the EMG6765-Q10A ......................................................................................... 13 1.4 Good Habits for Managing the EMG6765-Q10A ........................................................................ 14 1.5 Resetting the EMG6765-Q10A ....................................................................................................... 14 1.5.1 RESET Button ........................................................................................................................... 14 1.5.2 The WPS Button ...................................................................................................................... 14 1.6 Front Panel ...................................................................................................................................... 15 1.7 Rear Panel ....................................................................................................................................... 16 1.8 Wall Mounting ................................................................................................................................. 17 Chapter 2 Introducing the Web Configurator ...................................................................................................18 2.1 Overview ......................................................................................................................................... 18 2.2 Login Accounts ............................................................................................................................... 18 2.3 Accessing the Web Configurator ................................................................................................. 18 2.3.1 Login Screen .......................................................................................................................... 19 2.3.2 Password Screen ................................................................................................................... 19 Chapter 3 EMG6765-Q10A Modes .....................................................................................................................21 3.1 Overview ......................................................................................................................................... 21 3.1.1 Device Modes ....................................................................................................................... 21 Chapter 4 Router Mode.......................................................................................................................................22 4.1 Overview ......................................................................................................................................... 22 4.2 Router Mode Status Screen ........................................................................................................... 22 4.2.1 Navigation Panel .................................................................................................................. 25 EMG6765-Q10A User’s Guide Table of Contents Chapter 5 Access Point Mode............................................................................................................................29 5.1 Overview ......................................................................................................................................... 29 5.2 What You Can Do .......................................................................................................................... 29 5.3 What You Need to Know ............................................................................................................... 29 5.3.1 Setting your EMG6765-Q10A to AP Mode .......................................................................... 30 5.3.2 Accessing the Web Configurator in Access Point Mode ................................................. 30 5.3.3 Configuring your WLAN and Maintenance Settings ......................................................... 31 5.4 AP Mode Status Screen ................................................................................................................. 31 5.4.1 Navigation Panel .................................................................................................................. 33 5.5 LAN Screen ...................................................................................................................................... 33 Chapter 6 Tutorials ...............................................................................................................................................36 6.1 Overview ......................................................................................................................................... 36 6.2 Setting Up a Secure Wireless Network .......................................................................................... 36 6.2.1 Configuring the Wireless Network Settings ......................................................................... 36 6.3 Connecting to the EMG6765-Q10A’s Wi-Fi Network Using WPS ................................................ 37 6.3.1 Push Button Configuration (PBC) ........................................................................................ 38 6.3.2 PIN Configuration .................................................................................................................. 39 6.4 Connecting to the EMG6765-Q10A’s Wi-Fi Network Without WPS ........................................... 41 6.5 Configuring Static Route for Routing to Another Network ........................................................ 44 6.6 Access the EMG6765-Q10A Using DDNS ..................................................................................... 46 6.6.1 Registering a DDNS Account on www.dyndns.org ........................................................... 46 6.6.2 Configuring DDNS on Your EMG6765-Q10A ...................................................................... 47 6.6.3 Testing the DDNS Setting ...................................................................................................... 47 6.7 Configuring the MAC Address Filter ............................................................................................. 47 6.8 Using Multiple SSIDs on the EMG6765-Q10A ................................................................................ 48 6.8.1 Configuring Security Settings of Multiple SSIDs .................................................................. 49 Part II: Technical Reference........................................................................... 53 Chapter 7 Monitor ................................................................................................................................................54 7.1 Overview ......................................................................................................................................... 54 7.2 What You Can Do .......................................................................................................................... 54 7.3 The Log Screen ............................................................................................................................... 54 7.3.1 View Log ................................................................................................................................ 54 7.4 DHCP Table .................................................................................................................................. 56 7.5 Packet Statistics ........................................................................................................................... 56 7.6 WLAN Station Status ................................................................................................................... 57 EMG6765-Q10A User’s Guide Table of Contents 7.7 IGMP Statistics ................................................................................................................................ 58 Chapter 8 WAN ....................................................................................................................................................60 8.1 Overview ......................................................................................................................................... 60 8.2 What You Can Do .......................................................................................................................... 60 8.3 What You Need To Know .............................................................................................................. 60 8.3.1 Configuring Your Internet Connection ............................................................................... 60 8.4 Management WAN ........................................................................................................................ 62 8.4.1 Add/Edit WAN Connection ................................................................................................. 63 Chapter 9 Wireless LAN .......................................................................................................................................72 9.1 Overview ......................................................................................................................................... 72 9.1.1 What You Can Do ................................................................................................................. 73 9.1.2 What You Should Know ........................................................................................................ 73 9.2 General Wireless LAN Screen ....................................................................................................... 76 9.3 Wireless Security .............................................................................................................................. 78 9.3.1 No Security ............................................................................................................................. 78 9.3.2 WPA2-PSK ............................................................................................................................... 79 9.3.3 WPA2 ...................................................................................................................................... 80 9.4 More AP Screen .............................................................................................................................. 81 9.4.1 More AP Edit .......................................................................................................................... 82 9.5 MAC Filter Screen .......................................................................................................................... 84 9.6 Wireless LAN Advanced Screen ................................................................................................... 86 9.7 Quality of Service (QoS) Screen ................................................................................................... 87 9.8 WPS Screen ..................................................................................................................................... 87 9.9 WPS Station Screen ........................................................................................................................ 89 9.10 Scheduling Screen ....................................................................................................................... 89 9.11 Airtime Management Screen ..................................................................................................... 90 9.11.1 Airtime Management Scenarios ....................................................................................... 92 Chapter 10 LAN ......................................................................................................................................................94 10.1 Overview ....................................................................................................................................... 94 10.2 What You Can Do ........................................................................................................................ 94 10.3 What You Need To Know ............................................................................................................ 95 10.3.1 IP Pool Setup ........................................................................................................................ 95 10.3.2 LAN TCP/IP ........................................................................................................................... 95 10.3.3 IP Alias ................................................................................................................................... 95 10.4 LAN IP Screen ................................................................................................................................ 96 10.5 IP Alias Screen ............................................................................................................................... 96 10.6 IPv6 LAN Screen ............................................................................................................................ 97 EMG6765-Q10A User’s Guide Table of Contents 10.7 IGMP Snooping Screen ................................................................................................................ 98 Chapter 11 MoCA ................................................................................................................................................100 11.1 Overview ..................................................................................................................................... 100 11.2 What You Can Do ...................................................................................................................... 101 11.3 MoCA Screen .............................................................................................................................. 101 11.4 MoCA Monitor Screen ............................................................................................................... 103 Chapter 12 DHCP Server......................................................................................................................................104 12.1 Overview ..................................................................................................................................... 104 12.1.1 What You Can Do ............................................................................................................. 104 12.1.2 What You Need To Know ................................................................................................. 104 12.2 DHCP Server General Screen .................................................................................................... 104 12.3 DHCP Server Advanced Screen ............................................................................................ 105 12.4 DHCP Client List Screen ............................................................................................................. 107 Chapter 13 NAT ....................................................................................................................................................109 13.1 Overview .................................................................................................................................. 109 13.1.1 What You Can Do ............................................................................................................. 109 13.1.2 What You Need To Know ................................................................................................. 110 13.2 General ........................................................................................................................................ 111 13.3 Port Forwarding Screen ............................................................................................................ 112 13.3.1 Port Forwarding Edit Screen ............................................................................................ 114 13.4 Port Trigger Screen ..................................................................................................................... 115 13.5 Technical Reference .................................................................................................................. 116 13.5.1 NATPort Forwarding: Services and Port Numbers .......................................................... 116 13.5.2 NAT Port Forwarding Example ......................................................................................... 116 13.5.3 Trigger Port Forwarding .................................................................................................... 117 13.5.4 Trigger Port Forwarding Example .................................................................................... 117 13.5.5 Two Points To Remember About Trigger Ports ............................................................... 118 Chapter 14 DDNS .................................................................................................................................................119 14.1 Overview .................................................................................................................................... 119 14.1.1 What You Need To Know ................................................................................................. 119 14.2 General ...................................................................................................................................... 119 Chapter 15 Static Route.......................................................................................................................................121 15.1 Overview .................................................................................................................................. 121 EMG6765-Q10A User’s Guide Table of Contents 15.2 IP Static Route Screen ............................................................................................................... 121 15.2.1 Add/Edit Static Route ....................................................................................................... 122 Chapter 16 Interface Group ...............................................................................................................................124 16.1 Overview ..................................................................................................................................... 124 16.2 The Interface Group Screen ...................................................................................................... 124 16.2.1 Add Interface Group ........................................................................................................ 124 16.2.2 Add Interface Group Criteria .......................................................................................... 126 Chapter 17 Firewall ..............................................................................................................................................127 17.1 Overview ................................................................................................................................... 127 17.1.1 What You Can Do ............................................................................................................. 127 17.1.2 What You Need To Know ................................................................................................. 127 17.2 General Screen .......................................................................................................................... 129 17.3 Services Screen ........................................................................................................................... 129 Chapter 18 Content Filtering ...............................................................................................................................132 18.1 Overview ..................................................................................................................................... 132 18.2 Content Filter ............................................................................................................................... 132 Chapter 19 IPv6 Firewall ......................................................................................................................................134 19.1 Overview ..................................................................................................................................... 134 19.2 IPv6 Firewall Screen ................................................................................................................... 134 Chapter 20 Parental Control ...............................................................................................................................137 20.1 Overview ..................................................................................................................................... 137 20.1.1 What You Need To Know ................................................................................................. 137 20.2 Parental Control Screen ............................................................................................................ 137 20.2.1 Add/Edit a Parental Control Rule ................................................................................... 138 20.2.2 Add/Edit a Service ............................................................................................................ 140 20.3 Technical Reference .................................................................................................................. 141 20.3.1 Customizing Keyword Blocking URL Checking .............................................................. 141 Chapter 21 Bandwidth Management ................................................................................................................142 21.1 Overview .................................................................................................................................... 142 21.1.1 What You Can Do in this Chapter ................................................................................... 142 21.2 What You Need to Know ........................................................................................................... 142 EMG6765-Q10A User’s Guide Table of Contents 21.3 Bandwidth MGMT General Screen ......................................................................................... 144 21.4 The Queue Setup Screen ........................................................................................................... 145 21.4.1 Add/Edit a Queue .......................................................................................................... 146 21.5 The Class Setup Screen .............................................................................................................. 147 21.5.1 Add/Edit a Classifier ......................................................................................................... 148 21.6 Technical Reference .................................................................................................................. 150 Chapter 22 Universal Plug-and-Play (UPnP)......................................................................................................155 22.1 Overview .................................................................................................................................... 155 22.2 What You Need to Know ........................................................................................................... 155 22.2.1 NAT Traversal ..................................................................................................................... 155 22.2.2 Cautions with UPnP ........................................................................................................... 155 22.3 UPnP Screen ............................................................................................................................... 156 22.4 Technical Reference .................................................................................................................. 156 22.4.1 Using UPnP in Windows XP Example ................................................................................ 156 22.4.2 Web Configurator Easy Access ....................................................................................... 158 Chapter 23 USB Media Sharing...........................................................................................................................161 23.1 Overview ..................................................................................................................................... 161 23.2 What You Can Do ...................................................................................................................... 162 23.3 What You Need To Know .......................................................................................................... 162 23.4 Before You Begin ........................................................................................................................ 163 23.5 DLNA Screen ............................................................................................................................... 164 23.6 SAMBA Screen ............................................................................................................................ 164 23.7 FTP Screen ................................................................................................................................... 166 23.8 Example of Accessing Your Shared Files From a Computer ................................................. 167 23.8.1 Use Windows Explorer to Share Files ................................................................................ 167 23.8.2 Use FTP to Share Files ......................................................................................................... 169 Chapter 24 Port Configuration ............................................................................................................................171 24.1 Overview ..................................................................................................................................... 171 24.2 Port Configuration Screen ......................................................................................................... 171 Chapter 25 Maintenance....................................................................................................................................173 25.1 Overview ..................................................................................................................................... 173 25.2 What You Can Do ...................................................................................................................... 173 25.3 General Screen .......................................................................................................................... 173 25.4 Account Screen .......................................................................................................................... 174 25.4.1 Account Setup Screen ..................................................................................................... 174 EMG6765-Q10A User’s Guide Table of Contents 25.5 Time Setting Screen .................................................................................................................... 175 25.6 Firmware Upgrade Screen ........................................................................................................ 177 25.7 Configuration Backup/Restore Screen .................................................................................... 178 25.8 Restart Screen ............................................................................................................................. 180 25.9 Language Screen ....................................................................................................................... 180 25.10 Diagnostic Screens ................................................................................................................... 180 25.10.1 Ping Screen ...................................................................................................................... 180 25.10.2 Trace Route Screen ........................................................................................................ 181 25.10.3 NsLookup Screen ............................................................................................................ 182 Chapter 26 Troubleshooting................................................................................................................................184 26.1 Overview ..................................................................................................................................... 184 26.2 Power, Hardware Connections, and LEDs ............................................................................... 184 26.3 EMG6765-Q10A Access and Login ........................................................................................... 185 26.4 Internet Access ........................................................................................................................... 186 26.5 Resetting the EMG6765-Q10A to Its Factory Defaults ............................................................ 188 26.6 Wireless Connections ................................................................................................................. 188 26.7 USB Device Problems ................................................................................................................. 190 26.8 MoCA Network ........................................................................................................................... 190 Appendix A Pop-up Windows, JavaScript and Java Permissions ............................................. 191 Appendix B Common Services ...................................................................................................... 200 Appendix C Customer Support ..................................................................................................... 203 Appendix D Legal Information ...................................................................................................... 209 Index .................................................................................................................................................216 EMG6765-Q10A User’s Guide 10 P ART I User’s Guide 11 CHAPTER 1 Introduction 1.1 Overview This chapter introduces the main features and applications of the EMG6765-Q10A. The EMG6765-Q10A extends the range of your existing wired network without additional wiring, providing easy network access to mobile users. You can set up a wireless network with other IEEE 802.11a/ac/b/g/n compatible devices. The EMG6765-Q10A is a dual-band AP and able to function both 2.4G and 5G networks at the same time. You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming. Figure 1 Dual-Band Application A range of services such as a firewall and content filtering are also available for secure Internet computing. There is one USB 2.0 port on the side panel of your EMG6765-Q10A, and the other one is on the rear panel of your EMG6765-Q10A. You can connect USB (version 2.0 or lower) memory sticks, USB hard drives, or USB devices for file sharing. The EMG6765-Q10A automatically detects the USB devices. Make sure the USB LED is off before removing your USB device. This will remove your USB device safely, preventing file or data loss if it is being transmitted through the USB device. EMG6765-Q10A User’s Guide 12 Chapter 1 Introduction Note: For the USB function, it is strongly recommended to use version 2.0 or lower USB storage devices (such as memory sticks, USB hard drives) and/or USB devices. Other USB products are not guaranteed to function properly with the EMG6765-Q10A. The EMG6765-Q10A also comes with one coaxial port that supports MoCA (Multimedia over Coax Alliance) technology. Use MoCA technology to extend your network through a coaxial connection to another MoCA device and/or a device connected to a MoCA adapter. Use a (supported) web browser to manage the EMG6765-Q10A. 1.2 Applications You can have the following networks with the EMG6765-Q10A: • Wired. You can connect network devices via the Ethernet ports of the EMG6765-Q10A so that they can communicate with each other and access the Internet. • Wireless. Wireless clients can connect to the EMG6765-Q10A to access network resources. You can use WPS (Wi-Fi Protected Setup) to create an instant network connection with another WPScompatible device. • WAN. Connect to a broadband modem/router for Internet access. Figure 2 EMG6765-Q10A Networks 1.3 Ways to Manage the EMG6765-Q10A Use any of the following methods to manage the EMG6765-Q10A. • WPS (Wi-Fi Protected Setup). You can use the WPS button or the WPS section of the Web Configurator to set up a wireless network with your EMG6765-Q10A. • Web Configurator. This is recommended for everyday management of the EMG6765-Q10A using a (supported) web browser. EMG6765-Q10A User’s Guide 13 Chapter 1 Introduction 1.4 Good Habits for Managing the EMG6765-Q10A Do the following things regularly to make the EMG6765-Q10A more secure and to manage the EMG6765-Q10A more effectively. • Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the password and put it in a safe place. • Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the EMG6765-Q10A to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the EMG6765-Q10A. You could simply restore your last configuration. 1.5 Resetting the EMG6765-Q10A If you forget your password or IP address, or you cannot access the Web Configurator, you will need to use the RESET button at the back of the EMG6765-Q10A to reload the factory-default configuration file. This means that you will lose all configurations that you had previously saved, the user name will be reset to “admin”, the password will be reset to the back-label default key, and the IP address will be reset to “192.168.1.1” (router mode). 1.5.1 RESET Button Make sure the power LED is on. Press and hold the RESET button for more than 5 seconds, the power LED begins flashing. Release the RESET button. The EMG6765-Q10A reloads factory-default settings and begins to reboot. 1.5.2 The WPS Button Your EMG6765-Q10A supports Wi-Fi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the Wi-Fi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each device’s documentation to make sure). Depending on the devices you have, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (a unique Personal Identification Number that allows one device to authenticate the other) on each of the two devices. When WPS is activated on a device, it has two minutes to find another device that also has WPS activated. Then, the two devices connect and set up a secure network by themselves. You can use the WPS button ( ) on the side panel of the EMG6765-Q10A to activate WPS in order to quickly set up a wireless network with strong security. Make sure the power LED is on (not blinking). EMG6765-Q10A User’s Guide 14 Chapter 1 Introduction Press the WPS button for more than one second and release it. Press the WPS button on another WPSenabled device within range of the EMG6765-Q10A. Note: You must activate WPS on the EMG6765-Q10A and on another wireless device within two minutes of each other. For more information on using WPS, see Section 6.8 on page 48. 1.6 Front Panel The LED indicators are located on the front panel. Look at the LED lights on the front panel to determine the status of the EMG6765-Q10A. Front Panel Power WLAN 2.4G Internet MoCA WLAN 5G The following table describes the LEDs. Table 1 Front Panel and Rear panel LEDs LED STATUS DESCRIPTION Power On The EMG6765-Q10A is receiving power and functioning properly. Off The EMG6765-Q10A is not receiving power. On The EMG6765-Q10A has an IP connection but no traffic. Internet Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the connection is up. WLAN 2.4/5G (White) Blinking The EMG6765-Q10A is sending or receiving IP traffic. Off The EMG6765-Q10A does not have an IP connection. On The EMG6765-Q10A is ready, but is not sending/receiving data through the 5G wireless LAN. Blinking The EMG6765-Q10A is sending/receiving data through the 5G wireless LAN. Off The wireless LAN is not ready or has failed. On The EMG6765-Q10A is setting up a WPS connection with a 2.4GHz or 5GHz wireless client. Off The 2.4 GHz or 5GHz WPS process is completed or failed. The EMG6765-Q10A is negotiating a WPS connection with a wireless client. WLAN 2.4/5G (Amber) EMG6765-Q10A User’s Guide 15 Chapter 1 Introduction Table 1 Front Panel and Rear panel LEDs (continued) LED STATUS DESCRIPTION MoCA On The MoCA port is connected and the EMG6765-Q10A detects another MoCA device. Blinking The EMG6765-Q10A is communicating with another MoCA device. Data is being transmitted and/or received through the coaxial cables. Off The MoCA port is not connected, or the EMG6765-Q10A does not detect another MoCA device. LAN 1-4 On The EMG6765-Q10A’s LAN connection is ready. (Rear Panel) Blinking The EMG6765-Q10A is sending/receiving data through the LAN with a 1000Mbps transmission rate. Off The LAN connection is not ready, or has failed. WAN On The EMG6765-Q10A’s WAN connection is ready. (Rear Panel) Blinking The EMG6765-Q10A is sending/receiving data through the WAN. Off The WAN connection is not ready, or has failed. 1.7 Rear Panel The connection ports are located on the rear panel. Figure 3 Rear Panel MoCA Reset Wi-Fi USB LAN WAN EMG6765-Q10A User’s Guide 16 Power DC IN Chapter 1 Introduction 1.8 Wall Mounting You may need screw anchors if mounting on a concrete or brick wall. Table 2 Wall Mounting Information Distance between holes 17.5 cm M4 Screws Two Screw anchors (optional) Two Select a position free of obstructions on a wall strong enough to hold the weight of the device. Mark two holes on the wall at the appropriate distance apart for the screws. Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws. If using screw anchors, drill two holes for the screw anchors into the wall. Push the anchors into the full depth of the holes, then insert the screws into the anchors. Do not insert the screws all the way in - leave a small gap of about 0.5 cm. If not using screw anchors, use a screwdriver to insert the screws into the wall. Do not insert the screws all the way in - leave a gap of about 0.5 cm. Make sure the screws are fastened well enough to hold the weight of the EMG6765-Q10A with the connection cables. Align the holes on the back of the EMG6765-Q10A with the screws on the wall. Hang the EMG6765-Q10A on the screws. Figure 4 Wall Mounting Example EMG6765-Q10A User’s Guide 17 CHAPTER 2 Introducing the Web Configurator 2.1 Overview This chapter describes how to access the EMG6765-Q10A Web Configurator and provides an overview of its screens. The Web Configurator is an HTML-based management interface that allows easy setup and management of the EMG6765-Q10A via Internet browser. Use Internet Explorer 9.0 and later versions, Mozilla Firefox 21 and later versions, Safari 6.0 and later versions or Google Chrome 26.0 and later versions. The recommended screen resolution is 1024 by 768 pixels. In order to use the Web Configurator you need to allow: • Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in Windows XP SP (Service Pack) 2. • JavaScript (enabled by default). • Java permissions (enabled by default). Refer to the Troubleshooting chapter (Chapter 26 on page 184) to see how to make sure these functions are allowed in Internet Explorer. 2.2 Login Accounts With the admin account, you cannot access Remote MGMT screens and can only view the Sys OP Mode screen. The default user name is “admin” and password is the back-label default key. 2.3 Accessing the Web Configurator Make sure your EMG6765-Q10A hardware is properly connected and prepare your computer or computer network to connect to the EMG6765-Q10A (refer to the Quick Start Guide). Launch your web browser. The EMG6765-Q10A is in router mode by default. Type "http://192.168.1.1" as the website address. If the EMG6765-Q10A is in access point, the IP address is 192.168.1.2. See Chapter 3 on page 21 for more information about the modes of the EMG6765-Q10A. EMG6765-Q10A User’s Guide 18 Chapter 2 Introducing the Web Configurator Your computer must be in the same subnet in order to access this website address. 2.3.1 Login Screen The Web Configurator initially displays the following login screen. If you are logging in with the “admin” account, type the back-label default key as the password. Then click Login. Figure 5 Login screen The following table describes the labels in this screen. Table 3 Login screen LABEL DESCRIPTION Language Select the language you want to use to configure the Web Configurator. User Type "admin" (default) as the user name. Password Type the back-label default key as the password. Click Login. This shows the time (hh:mm:ss) and date (yyyy:mm:dd) of the timezone you select in Section 25.5 on page 175. The time is in 24-hour format, for example 15:00 is 3:00 PM. 2.3.2 Password Screen You should see a screen asking you to change your password (highly recommended) as shown next. EMG6765-Q10A User’s Guide 19 Chapter 2 Introducing the Web Configurator Figure 6 Change Password Screen The following table describes the labels in this screen. Table 4 Change Password Screen LABEL DESCRIPTION New Password Type a new password. Retype to Confirm Retype the password for confirmation. Apply Click Apply to save your changes back to the EMG6765-Q10A. Ignore Click Ignore if you do not want to change the password this time. Note: The management session automatically times out when the time period set in the Administrator Inactivity Timer field expires (default five minutes; go to Chapter 25 on page 173 to change this). Simply log back into the EMG6765-Q10A if this happens. EMG6765-Q10A User’s Guide 20 CHAPTER 3 EMG6765-Q10A Modes 3.1 Overview This chapter introduces the operating mode of your EMG6765-Q10A, or simply how the EMG6765-Q10A is being used in the network. 3.1.1 Device Modes This refers to the operating mode of the EMG6765-Q10A, which can act as a: • Router: This is the default device mode of the EMG6765-Q10A. Use this mode to connect the local network to another network, like the Internet. Go to Section 4.2 on page 22 to view the Status screen in this mode. • Access Point: Use this mode if you want to extend your network by allowing network devices to connect to the EMG6765-Q10A wirelessly. Go to Section 5.4 on page 31 to view the Status screen in this mode. For more information on these modes and to change the mode of your EMG6765-Q10A, refer to Chapter 25 on page 173. Note: Choose your device mode carefully to avoid having to change it later. When changing to another mode, the IP address of the EMG6765-Q10A changes. The running applications and services of the network devices connected to the EMG6765-Q10A can be interrupted. EMG6765-Q10A User’s Guide 21 CHAPTER 4 Router Mode 4.1 Overview The EMG6765-Q10A is set to router mode by default. Routers are used to connect the local network to another network (for example, the Internet). In the figure below, the EMG6765-Q10A connects the local network (LAN1 ~ LAN4) to the Internet. Figure 7 EMG6765-Q10A Network 4.2 Router Mode Status Screen Click to open the status screen. EMG6765-Q10A User’s Guide 22 Chapter 4 Router Mode Figure 8 Status Screen: Router Mode The following table describes the icons shown in the Status screen. Table 5 Status Screen Icon Key ICON DESCRIPTION Logout Click this at any time to exit the Web Configurator. Click this icon to view copyright and a link for related product information. Select a number of seconds or None from the drop-down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics. Click this button to refresh the status screen statistics. Click this icon to see the Status page. The information in this screen depends on the device mode you select. EMG6765-Q10A User’s Guide 23 Chapter 4 Router Mode Table 5 Status Screen Icon Key (continued) ICON DESCRIPTION Click this icon to see the Monitor navigation menu. Click this icon to see the Configuration navigation menu. Click this icon to see the Maintenance navigation menu. The following table describes the labels shown in the Status screen. Table 6 Status Screen: Router Mode LABEL DESCRIPTION Device Information Item This column shows the type of data the EMG6765-Q10A is recording. Data This column shows the actual data recorded by the EMG6765-Q10A. Host Name This is the System Name you enter in the Maintenance > General screen. It is for identification purposes. Model Number This is the model name of your device. Firmware Version This is the firmware version and the date created. Sys OP Mode This is the device mode (Section 3.1.1 on page 21) to which the EMG6765-Q10A is set - Router Mode. WAN Information MAC Address This shows the WAN Ethernet adapter MAC Address of your device. IP Address This shows the WAN port’s IP address. IP Subnet Mask This shows the WAN port’s subnet mask. Default Gateway This shows the WAN port’s gateway IP address. IPv6 Address This shows the IPv6 address of the EMG6765-Q10A on the WAN. LAN Information MAC Address This shows the LAN Ethernet adapter MAC Address of your device. IP Address This shows the LAN port’s IP address. IP Subnet Mask This shows the LAN port’s subnet mask. DHCP This shows the LAN port’s DHCP role - Server or Disable. IPv6 Address This shows the IPv6 address of the EMG6765-Q10A on the LAN. WLAN 2.4G Information WLAN OP Mode This is the device mode (Section 3.1.1 on page 21) to which the EMG6765-Q10A’s wireless LAN is set - Access Point Mode. MAC Address This shows the 2.4GHz wireless adapter MAC Address of your device. SSID This shows a descriptive name used to identify the EMG6765-Q10A in the 2.4GHz wireless LAN. Channel This shows the channel number which you select manually. Security This shows the level of wireless security the EMG6765-Q10A is using. WLAN 5G Information MAC Address This shows the 5GHz wireless adapter MAC Address of your device. SSID This shows a descriptive name used to identify the EMG6765-Q10A in the 5GHz wireless LAN. Channel This shows the channel number which you select manually. Security This shows the level of wireless security the EMG6765-Q10A is using. EMG6765-Q10A User’s Guide 24 Chapter 4 Router Mode Table 6 Status Screen: Router Mode (continued) LABEL DESCRIPTION Firewall This shows whether the firewall is enabled or not. Summary Packet Statistics Click Details... to go to the Monitor > Packet Statistics screen (Section 7.5 on page 56). Use this screen to view port status and packet specific statistics. WLAN 2.4G Station Status Click Details... to go to the Monitor > WLAN 2.4G Station Status screen (Section 7.6 on page 57). Use this screen to view the wireless stations that are currently associated to the EMG6765-Q10A’s 2.4GHz wireless LAN. WLAN 5G Station Status Click Details... to go to the Monitor > WLAN 5G Station Status screen (Section 7.6 on page 57). Use this screen to view the wireless stations that are currently associated to the EMG6765-Q10A’s 5GHz wireless LAN. System Status System Up Time This is the total time the EMG6765-Q10A has been on. Current Date/Time This field displays your EMG6765-Q10A’s present date and time. System Resource - CPU Usage This displays what percentage of the EMG6765-Q10A’s processing ability is currently used. When this percentage is close to 100%, the EMG6765-Q10A is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications (for example, using bandwidth management.) - Memory Usage This shows what percentage of the heap memory the EMG6765-Q10A is using. Interface Status Interface This displays the EMG6765-Q10A port types. The port types are: WAN, LAN and WLAN. Status For the LAN and WAN ports, this field displays Down (line is down) or Up (line is up or connected). For the 2.4GHz/5GHz WLAN, it displays Up when the 2.4GHz/5GHz WLAN is enabled or Down when the 2.4G/5G WLAN is disabled. Rate For the LAN ports, this displays the port speed and duplex setting or N/A when the line is disconnected. For the WAN port, it displays the port speed and duplex setting if you’re using Ethernet encapsulation. This field displays N/A when the line is disconnected. For the 2.4GHz/5GHz WLAN, it displays the maximum transmission rate when the 2.4GHz/5GHz WLAN is enabled and N/A when the WLAN is disabled. 4.2.1 Navigation Panel Use the sub-menus on the navigation panel to configure EMG6765-Q10A features. EMG6765-Q10A User’s Guide 25 Chapter 4 Router Mode Figure 9 Navigation Panel: Router Mode (Admin) The following table describes the sub-menus. Table 7 Navigation Panel: Router Mode (Admin) LINK TAB FUNCTION Status This screen shows the EMG6765-Q10A’s general device, system and interface status information. Use this screen to access the wizard, and summary statistics tables. MONITOR Log View Log Use this screen to view the list of activities recorded by your EMG6765-Q10A. Log Setting Use this screen to specify which logs to display in the View Log screen. DHCP Table DHCP Table Use this screen to view current DHCP client information. Packet Statistics Packet Statistics Use this screen to view port status and packet specific statistics. WLAN 2.4G Station Status Association List Use this screen to view the wireless stations that are currently associated to the EMG6765-Q10A’s 2.4GHz wireless LAN. WLAN 5G Station Status Association List Use this screen to view the wireless stations that are currently associated to the EMG6765-Q10A’s 5GHz wireless LAN. IGMP Statistics IGMP Statistics Use this screen to view the EMG6765-Q10A’s IGMP multicast group and IGMP traffic statistics. Management WAN This screen allows you to configure ISP parameters, WAN IP address assignment, DNS servers, the WAN MAC address, and VLAN settings. CONFIGURATION Network WAN EMG6765-Q10A User’s Guide 26 Chapter 4 Router Mode Table 7 Navigation Panel: Router Mode (Admin) (continued) LINK TAB FUNCTION General Use this screen to enable the wireless LAN and configure wireless LAN and wireless security settings. More AP Use this screen to configure multiple BSSs on the EMG6765-Q10A. MAC Filter Use the MAC filter screen to configure the EMG6765-Q10A to block access to devices or block the devices from accessing the EMG6765-Q10A. Advanced This screen allows you to configure advanced wireless settings. QoS Use this screen to configure Wi-Fi Multimedia Quality of Service (WMM QoS). WMM QoS allows you to prioritize wireless traffic according to the delivery requirements of individual services. WPS Use this screen to configure WPS. WPS Station Use this screen to add a wireless station using WPS. Scheduling Use this screen to schedule the times the Wireless LAN is enabled. IP Use this screen to configure LAN IP address and subnet mask. IP Alias Use this screen to have the EMG6765-Q10A apply IP alias to create LAN subnets. IPv6 LAN Use this screen to configure the IPv6 address for the EMG6765-Q10A on the LAN. IGMP Snooping Use this screen to activate IGMP snooping and configure IGMP modes. MoCA Use this screen to set the MoCA Privacy, and enable multimedia and home networking over coaxial cabling. Monitor Use this screen to view the MoCA connection status and information about the connected MoCA device(s). General Use this screen to enable the EMG6765-Q10A’s DHCP server. Advanced Use this screen to assign IP addresses to specific individual computers based on their MAC addresses and to have DNS servers assigned by the DHCP server. Client List Use this screen to view information related to your DHCP status. General Use this screen to enable NAT. Port Forwarding Use this screen to configure servers behind the EMG6765-Q10A and forward incoming service requests to the server(s) on your local network. Port Trigger Use this screen to change your EMG6765-Q10A’s port triggering settings. Dynamic DNS Dynamic DNS Use this screen to set up dynamic DNS. Static Route Static Route Use this screen to configure IP static routes. Interface Group Interface Group Use this screen to add a LAN interface or a VLAN ID to a new group. General Use this screen to activate/deactivate the firewall. Services This screen shows a summary of the firewall rules, and allows you to edit/add a firewall rule. Content Filter Content Filter Use this screen to restrict web features and designate a trusted computer. IPv6 firewall Services Use this screen to configure IPv6 firewall rules. Parental Control Parental Control Use this screen to block certain web features and sites containing certain keywords in the URL. Wireless LAN 2.4G/5G LAN MoCA DHCP Server NAT Security Firewall Management EMG6765-Q10A User’s Guide 27 Chapter 4 Router Mode Table 7 Navigation Panel: Router Mode (Admin) (continued) LINK TAB FUNCTION General Use this screen to enable or disable QoS and set the upstream bandwidth. Queue Setup Use this screen to configure QoS queue assignment. Class Setup Use this screen to configure QoS classifiers. UPnP UPnP Use this screen to enable UPnP on the EMG6765-Q10A. USB Media Sharing DLNA Use this screen to have the EMG6765-Q10A function as a DLNA-compliant media server, that lets DLNA-compliant media clients play video, audio, and photo content files stored on the connected USB storage device. SAMBA Use this screen to enable file sharing through the EMG6765-Q10A. FTP Use this screen to have the EMG6765-Q10A act as a FTP server. Port Configuration Use this screen to change the Ethernet port speed and duplex settings. General General Use this screen to view and change administrative settings such as system and domain names. Account User Account Use this screen to change the password of your EMG6765-Q10A. Time Time Setting Use this screen to change your EMG6765-Q10A’s time and date. Firmware Upgrade Firmware Upgrade Use this screen to upload firmware to your EMG6765-Q10A. Backup/ Restore Backup/ Restore Use this screen to backup and restore the configuration or reset the factory defaults to your EMG6765-Q10A. Restart System Restart This screen allows you to reboot the EMG6765-Q10A without turning the power off. Language Language This screen allows you to select the language you prefer. Diagnostic Ping Use this screen to ping an IP address. Trace Route Use this screen to trace the route packets take to a host. Nslookup Use this screen to perform an nslookup (name server lookup). Bandwidth MGMT Port Configuration MAINTENANCE EMG6765-Q10A User’s Guide 28 Chapter 5 Access Point Mode CHAPTER 5 Access Point Mode 5.1 Overview Use your EMG6765-Q10A as an access point (AP) if you already have a router or gateway on your network. In this mode your EMG6765-Q10A bridges a wired network (LAN) and wireless LAN (WLAN) in the same subnet. See the figure below for an example. Figure 10 Wireless Internet Access in Access Point Mode Many screens that are available in Router Mode are not available in Access Point Mode, such as bandwidth management and firewall. 5.2 What You Can Do • Use the Status screen to view read-only information about your EMG6765-Q10A (Section 5.4 on page 31). • Use the LAN screen to set the IP address for your EMG6765-Q10A acting as an access point (Section 5.5 on page 33). 5.3 What You Need to Know See Chapter 6 on page 36 for a tutorial on setting up a network with the EMG6765-Q10A as an access point. EMG6765-Q10A User’s Guide 29 5.3.1 Setting your EMG6765-Q10A to AP Mode Log into the Web Configurator if you haven’t already. See the Quick start Guide for instructions on how to do this. To use your EMG6765-Q10A as an access point, go to Maintenance > Sys OP Mode and select Access Point Mode. Figure 11 Changing to Access Point mode Note: You have to log in to the Web Configurator again when you change modes. As soon as you do, your EMG6765-Q10A is already in Access Point mode. When you select Access Point Mode, the following pop-up message window appears. Figure 12 Pop up for Access Point mode Click OK. Then click Apply. The Web Configurator refreshes once the change to Access Point mode is successful. 5.3.2 Accessing the Web Configurator in Access Point Mode Log in to the Web Configurator in Access Point mode, do the following: Connect your computer to the LAN port of the EMG6765-Q10A. The default IP address of the EMG6765-Q10A is “192.168.1.2”. In this case, your computer must have an IP address in the range between “192.168.1.3” and “192.168.1.254”. Click Start > Run on your computer in Windows. Type “cmd” in the dialog box. Enter “ipconfig” to show your computer’s IP address. If your computer’s IP address is not in the correct range then see Appendix B on page 200 for information on changing your computer’s IP address. After you’ve set your computer’s IP address, open a web browser such as Internet Explorer and type “192.168.1.2” as the web address in your web browser. EMG6765-Q10A User’s Guide 30 Chapter 5 Access Point Mode 5.3.3 Configuring your WLAN and Maintenance Settings The configuration of wireless and maintenance settings in Access Point Mode is the same as for Router Mode. • See Chapter 9 on page 72 for information on the configuring your wireless network. • See Chapter 25 on page 173 for information on configuring your Maintenance settings. 5.4 AP Mode Status Screen Click to open the Status screen. Figure 13 Status Screen: Access Point Mode EMG6765-Q10A User’s Guide 31 Chapter 5 Access Point Mode The following table describes the labels shown in the Status screen. Table 8 Status Screen: Access Point Mode LABEL DESCRIPTION Device Information Item This column shows the type of data the EMG6765-Q10A is recording. Data This column shows the actual data recorded by the EMG6765-Q10A. Host Name This is the System Name you enter in the Maintenance > General screen. It is for identification purposes. Model Number This is the model name of your device. Firmware Version This is the firmware version and the date created. Sys OP Mode This is the device mode (Section 3.1.1 on page 21) to which the EMG6765-Q10A is set - AP Mode. LAN Information MAC Address This shows the LAN Ethernet adapter MAC Address of your device. IP Address This shows the LAN port’s IP address. IP Subnet Mask This shows the LAN port’s subnet mask. DHCP This shows the LAN port’s DHCP role - Client or None. IPv6 Address This shows the IPv6 address of the EMG6765-Q10A on the LAN. WLAN 2.4G Information WLAN OP Mode This is the device mode (Section 3.1.1 on page 21) to which the EMG6765-Q10A’s wireless LAN is set - Access Point Mode. MAC Address This shows the 2.4GHz wireless adapter MAC Address of your device. SSID This shows a descriptive name used to identify the EMG6765-Q10A in the 2.4GHz wireless LAN. Channel This shows the channel number which you select manually. Security This shows the level of wireless security the EMG6765-Q10A is using. WLAN 5G Information MAC Address This shows the 5GHz wireless adapter MAC Address of your device. SSID This shows a descriptive name used to identify the EMG6765-Q10A in the 5GHz wireless LAN. Channel This shows the channel number which you select manually. Security This shows the level of wireless security the EMG6765-Q10A is using. Summary Packet Statistics Click Details... to go to the Monitor > Packet Statistics screen (Section 7.5 on page 56). Use this screen to view port status and packet specific statistics. WLAN 2.4G Station Status Click Details... to go to the Monitor > WLAN 2.4G Station Status screen (Section 7.6 on page 57). Use this screen to view the wireless stations that are currently associated to the EMG6765-Q10A’s 2.4GHz wireless LAN. WLAN 5G Station Status Click Details... to go to the Monitor > WLAN 5G Station Status screen (Section 7.6 on page 57). Use this screen to view the wireless stations that are currently associated to the EMG6765-Q10A’s 5GHz wireless LAN. System Status System Up Time This is the total time the EMG6765-Q10A has been on. Current Date/Time This field displays your EMG6765-Q10A’s present date and time. System Resource - CPU Usage This displays what percentage of the EMG6765-Q10A’s processing ability is currently used. When this percentage is close to 100%, the EMG6765-Q10A is running at full load, and the throughput is not going to improve anymore. If you want some applications to have more throughput, you should turn off other applications (for example, using bandwidth management.) EMG6765-Q10A User’s Guide 32 Chapter 5 Access Point Mode Table 8 Status Screen: Access Point Mode (continued) LABEL DESCRIPTION - Memory Usage This shows what percentage of the heap memory the EMG6765-Q10A is using. Interface Status Interface This displays the EMG6765-Q10A port types. The port types are: LAN and WLAN. Status For the LAN ports, this field displays Down (line is down) or Up (line is up or connected). For the 2.4GHz/5GHz WLAN, it displays Up when the 2.4GHz/5GHz WLAN is enabled or Down when the 2.4G/5G WLAN is disabled. Rate For the LAN ports, this displays the port speed and duplex setting or N/A when the line is disconnected. For the 2.4GHz/5GHz WLAN, it displays the maximum transmission rate when the 2.4GHz/5GHz WLAN is enabled and N/A when the WLAN is disabled. 5.4.1 Navigation Panel Use the menu in the navigation panel to configure EMG6765-Q10A features in Access Point Mode. Figure 14 Menu: Access Point Mode (Admin) Refer to Table 7 on page 26 for descriptions of the labels shown in the navigation panel. 5.5 LAN Screen Use this section to configure your LAN settings while in Access Point Mode. Click Network > LAN to see the screen below. Note: If you change the IP address of the EMG6765-Q10A in the screen below, you will need to log into the EMG6765-Q10A again using the new IP address. EMG6765-Q10A User’s Guide 33 Chapter 5 Access Point Mode Figure 15 Network > LAN > IP The table below describes the labels in the screen. Table 9 Network > LAN > IP LABEL DESCRIPTION IP Address Obtain an IP Address Automatically When you enable this, the EMG6765-Q10A gets its IP address from the network’s DHCP server (for example, your ISP). Users connected to the EMG6765-Q10A can now access the network (i.e., the Internet if the IP address is given by the ISP). The Web Configurator may no longer be accessible unless you know the IP address assigned by the DHCP server to the EMG6765-Q10A. You need to reset the EMG6765Q10A to be able to access the Web Configurator again (see Section 25.7 on page 178 for details on how to reset the EMG6765-Q10A). Also when you select this, you cannot enter an IP address for your EMG6765-Q10A in the field below. Static IP Address Click this if you want to specify the IP address of your EMG6765-Q10A. Or if your ISP or network administrator gave you a static IP address to access the network or the Internet. IP Address Type the IP address in dotted decimal notation. The default setting is 192.168.1.2. If you change the IP address you will have to log in again with the new IP address. Subnet Mask The subnet mask specifies the network number portion of an IP address. Your EMG6765Q10A will automatically calculate the subnet mask based on the IP address that you assign. Unless you are implementing subnetting, use the subnet mask computed by the EMG6765-Q10A. Gateway IP Address Enter a Gateway IP Address (if your ISP or network administrator gave you one) in this field. DNS Server EMG6765-Q10A User’s Guide 34 Chapter 5 Access Point Mode Table 9 Network > LAN > IP (continued) LABEL DESCRIPTION First DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information (and the EMG6765-Q10A's WAN IP address). The field to the right displays the (read-only) DNS server IP address that the ISP assigns. Second DNS Server Third DNS Server Select User-Defined if you have the IP address of a DNS server. Enter the DNS server's IP address in the field to the right. If you chose User-Defined, but leave the IP address set to 0.0.0.0, User-Defined changes to None after you click Apply. If you set a second choice to User-Defined, and enter the same IP address, the second User-Defined changes to None after you click Apply. Select None if you do not want to configure DNS servers. If you do not configure a DNS server, you must know the IP address of a computer in order to access it. Apply Click Apply to save your changes to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User’s Guide 35 CHAPTER 6 Tutorials 6.1 Overview This chapter provides tutorials for setting up your EMG6765-Q10A. • Setting Up a Secure Wireless Network • Connecting to the EMG6765-Q10A’s Wi-Fi Network Using WPS • Connecting to the EMG6765-Q10A’s Wi-Fi Network Without WPS • Configuring Static Route for Routing to Another Network • Access the EMG6765-Q10A Using DDNS • Configuring the MAC Address Filter • Using Multiple SSIDs on the EMG6765-Q10A 6.2 Setting Up a Secure Wireless Network Thomas wants to set up a wireless network so that he can use his notebook to access the Internet. In this wireless network, the EMG6765-Q10A serves as an access point (AP), and the notebook is the wireless client. The wireless client can access the Internet through the AP. Thomas has to configure the wireless network settings on the EMG6765-Q10A. 6.2.1 Configuring the Wireless Network Settings This example shows how to configure wireless security settings with the following parameters on your EMG6765-Q10A and connect your computer to the EMG6765-Q10A’s wireless network. SSID Example 802.11 Mode 802.11b/g/n Security Mode WPA2-PSK Pre-Shared Key DoNotStealMyWirelessNetwork EMG6765-Q10A User’s Guide 36 Chapter 6 Tutorials Follow the steps below to configure the wireless settings on your EMG6765-Q10A. The instructions require that your hardware is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 2.3 on page 18). Make sure the Wi-Fi button (at the back panel of the EMG6765-Q10A) is set ON. Click Configuration > Network > Wireless LAN 2.4G or 5G to open the General screen. Confirm that the wireless LAN is enabled on the EMG6765-Q10A. Configure the screen using the provided parameters. Click Apply. Open the Dashboard screen. Verify your wireless and wireless security settings under Device Information and check if the WLAN connection is up and under Interface Status. Thomas can now use the WPS feature to establish a wireless connection between his notebook and the EMG6765-Q10A (see Section 6.3 on page 37). He can also use the notebook’s wireless client to search for the EMG6765-Q10A (see Section 6.5 on page 44). 6.3 Connecting to the EMG6765-Q10A’s Wi-Fi Network Using WPS This section gives you an example of how to set up a wireless network using WPS. This example uses the EMG6765-Q10A as the AP and a WPS-enabled Android 4.4.2 smartphone as the wireless client. There are two WPS methods for creating a secure connection. This tutorial shows you how to do both. EMG6765-Q10A User’s Guide 37 Chapter 6 Tutorials • Push Button Configuration (PBC) - create a secure wireless network simply by pressing a button. See Section 6.3.1 on page 38. This is the easier method. • PIN Configuration - create a secure wireless network simply by entering a wireless client's PIN (Personal Identification Number) in the EMG6765-Q10A’s interface. See Section 6.3.2 on page 39. This is the more secure method, since one device can authenticate the other. 6.3.1 Push Button Configuration (PBC) Make sure that your EMG6765-Q10A is turned on and that it is within range of your computer. Push and hold the WPS button located on the EMG6765-Q10A’s side panel for more than 1 second. Alternatively, you may log into EMG6765-Q10A’s web configurator and go to the Configuration > Network > Wireless LAN 2.4G or 5G > WPS screen. Enable the WPS function and click Apply. WPS is enabled by default on the EMG6765-Q10A. Then go to the Configuration > Network > Wireless LAN 2.4G or 5G > WPS Station screen and click the Push button. Note: Your EMG6765-Q10A has a WPS button located on the side of the device as well as a WPS button in its web configurator. Both buttons have exactly the same function: you can use one or the other. EMG6765-Q10A User’s Guide 38 Chapter 6 Tutorials Go to your phone settings and turn on Wi-Fi. Open the Wi-Fi networks and tap WPS Push Button or the WPS icon (Section 3 on page 14). Note: It doesn’t matter which button is pressed first. You must press the second button within two minutes of pressing the first one. The EMG6765-Q10A sends the proper configuration settings to the wireless client. This may take up to two minutes. The wireless client is then able to communicate with the EMG6765-Q10A securely. The following figure shows you an example of how to set up a wireless network and its security by pressing a button on both EMG6765-Q10A and wireless client (the Android 4.4.2 phone in this example). Figure 16 Example WPS Process: PBC Method Wireless Client AP WITHIN 2 MINUTES Press and hold for more than 1 second SECURITY INFO COMMUNICATION 6.3.2 PIN Configuration When you use the PIN configuration method, you need to check the client’s PIN number and use the EMG6765-Q10A’s configuration interface. Go to your phone settings and turn on Wi-Fi. Open the Wi-Fi networks list and tap WPS PIN Entry to get a PIN number. Then go to Configuration > Network > Wireless LAN 2.4G or 5G > WPS Station screen. Enter the client’s PIN number to the PIN field. Click the Start button (or button next to the PIN field) on the EMG6765-Q10A WPS Station screen within two minutes. EMG6765-Q10A User’s Guide 39 Chapter 6 Tutorials Note: You can also get a WPS PIN Code in EMG6765-Q10A’s Configuration > Network > Wireless LAN 2.4G or 5G > WPS screen. Enable Pin Code then click Generate and enter this PIN code in the wireless client’s configuration utility. The EMG6765-Q10A authenticates the wireless client and sends the proper configuration settings to the wireless client. This may take up to two minutes. The wireless client is then able to communicate with the EMG6765-Q10A securely. The following figure shows you how to set up a wireless network and its security on a EMG6765-Q10A and a wireless client (android 4.4.2 smartphone) by using PIN method. EMG6765-Q10A User’s Guide 40 Chapter 6 Tutorials Figure 17 Example WPS Process: PIN Method Wireless Client AP WPS Enter WPS PIN from other device: WPS START WITHIN 2 MINUTES Authentication by PIN SECURITY INFO COMMUNICATION 6.4 Connecting to the EMG6765-Q10A’s Wi-Fi Network Without WPS Note: In this example, we use a Windows 7 laptop that has a built-in wireless adapter as the wireless client. EMG6765-Q10A User’s Guide 41 Chapter 6 Tutorials The EMG6765-Q10A supports IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, and IEEE 802.11ac wireless clients. Make sure that your notebook or computer’s wireless adapter supports one of these standards. Click the Wi-Fi icon in your computer’s system tray. The Wireless Network Connection screen displays. Click the refresh button to update the list of the available wireless APs within range. Select SSID_Example and click Connect. The following screen displays if WPS is enabled on the EMG6765-Q10A but you didn’t press the WPS button. Click Connect using as security key instead. Type the security key in the following screen. Click OK. EMG6765-Q10A User’s Guide 42 Chapter 6 Tutorials Check the status of your wireless connection in the screen below. If the wireless client keeps trying to connect to or acquiring an IP address from the EMG6765-Q10A, make sure you entered the correct security key. If the connection has limited or no connectivity, make sure the DHCP server is enabled on the EMG6765Q10A. If your connection is successful, open your Internet browser and enter http://www.zyxel.com or the URL of any other web site in the address bar. If you are able to access the web site, your wireless connection is successfully configured. EMG6765-Q10A User’s Guide 43 Chapter 6 Tutorials 6.5 Configuring Static Route for Routing to Another Network In order to extend your Intranet and control traffic flowing directions, you may connect a router to the EMG6765-Q10A’s LAN. The router may be used to separate two department networks. This tutorial shows how to configure a static routing rule for two network routings. In the following figure, router R is connected to the EMG6765-Q10A’s LAN. R connects to two networks, N1 (192.168.1.x/24) and N2 (192.168.10.x/24). If you want to send traffic from computer A (in N1 network) to computer B (in N2 network), the traffic is sent to the EMG6765-Q10A’s WAN default gateway by default. In this case, B will never receive the traffic. You need to specify a static routing rule on the EMG6765-Q10A to specify R as the router in charge of forwarding traffic to N2. In this case, the EMG6765-Q10A routes traffic from A to R and then R routes the traffic to B. EMG6765-Q10A User’s Guide 44 Chapter 6 Tutorials This tutorial uses the following example IP settings: Table 10 IP Settings in this Tutorial DEVICE / COMPUTER IP ADDRESS The EMG6765-Q10A’s WAN 172.16.1.1 The EMG6765-Q10A’s LAN 192.168.1.1 IP Type WAN Use Interface VDSL 192.168.1.34 R’s N1 192.168.1.253 R’s N2 192.168.10.2 192.168.10.33 To configure a static route to route traffic from N1 to N2: Log into the EMG6765-Q10A’s Web Configurator in advanced mode. Click Configuration > Network > Static Route. Click Add Static Route in the Static Route screen. Configure the Add Static Route screen using the following settings: 4a Select Enable in the Static Route field. Enter the Route Name as R. 4b Type 192.168.10.0 and subnet mask 255.255.255.0 for the destination, N2. 4c 4d Select Enable in the Use Gateway IP Address field. Type 192.168.1.253 (R’s N1 address) in the Gateway IP Address field. Click Apply. EMG6765-Q10A User’s Guide 45 Chapter 6 Tutorials Now B should be able to receive traffic from A. You may need to additionally configure B’s firewall settings to allow specific traffic to pass through. 6.6 Access the EMG6765-Q10A Using DDNS If you connect your EMG6765-Q10A to the Internet and it uses a dynamic WAN IP address, it is inconvenient for you to manage the device from the Internet. The EMG6765-Q10A’s WAN IP address changes dynamically. Dynamic DNS (DDNS) allows you to access the EMG6765-Q10A using a domain name. To use this feature, you have to apply for DDNS service at, for example, www.dyndns.org. This tutorial covers: • Registering a DDNS Account on www.dyndns.org • Configuring DDNS on Your EMG6765-Q10A • Testing the DDNS Setting Note: If you have a private WAN IP address, then you cannot use DDNS. 6.6.1 Registering a DDNS Account on www.dyndns.org Open a browser and type http://www.dyndns.org. Apply for a user account. This tutorial uses UserName1 and 5 as the username and password. Log into www.dyndns.org using your account. Add a new DDNS host name. This tutorial uses the following settings as an example. • Hostname: zyxelrouter.dyndns.org • Service Type: Host with IP address • IP Address: Enter the WAN IP address that your EMG6765-Q10A is currently using. You can find the IP address on the EMG6765-Q10A’s Web Configurator Status page. Then you will need to configure the same account and host name on the EMG6765-Q10A later. EMG6765-Q10A User’s Guide 46 Chapter 6 Tutorials 6.6.2 Configuring DDNS on Your EMG6765-Q10A Configure the following settings in the Network Setting > DNS > Dynamic DNS screen. • Select Enable Dynamic DNS. • Select www.DynDNS.com as the service provider. • Type zyxelrouter.dyndns.org in the Host Name field. • Enter the user name (UserName1) and password (5). Click Apply. 6.6.3 Testing the DDNS Setting Now you should be able to access the EMG6765-Q10A from the Internet. To test this: Open a web browser on the computer (using the IP address a.b.c.d) that is connected to the Internet. Type http://zyxelrouter.dyndns.org and press [Enter]. The EMG6765-Q10A’s login page should appear. You can then log into the EMG6765-Q10A and manage it. 6.7 Configuring the MAC Address Filter Thomas noticed that his daughter Josephine spends too much time surfing the web and downloading media files. He decided to prevent Josephine from accessing the Internet so that she can concentrate on preparing for her final exams. Josephine’s computer connects wirelessly to the Internet through the EMG6765-Q10A. Thomas decides to use the Configuration > Network > Wireless LAN 2.4G or 5G > MAC Filter screen to grant wireless network access to his computer but not to Josephine’s computer. EMG6765-Q10A User’s Guide 47 Chapter 6 Tutorials Click Configuration > Network > Wireless LAN 2.4G or 5G to open the MAC Filter screen. Select the Enable check box to activate MAC Address Filter. Select Allow. Then enter the MAC address of Thomas’ computer in this screen. Click Apply. Thomas can also grant access to the computers of other members of his family and friends. However, Josephine and others not listed in this screen will no longer be able to access the Internet through the EMG6765-Q10A. 6.8 Using Multiple SSIDs on the EMG6765-Q10A You can configure more than one SSID on a EMG6765-Q10A. See Section 9.4 on page 81. This allows you to configure multiple independent wireless networks on the EMG6765-Q10A as if there were multiple APs (virtual APs). Each virtual AP has its own SSID, wireless security type and MAC filtering settings. That is, each SSID on the EMG6765-Q10A represents a different access point/wireless network to wireless clients in the network. EMG6765-Q10A User’s Guide 48 Chapter 6 Tutorials Clients can associate only with the SSIDs for which they have the correct security settings. Clients using different SSIDs can access the Internet and the wired network behind the EMG6765-Q10A (such as a printer). For example, you may set up three wireless networks (A, B and C) in your office. A is for workers, B is for guests and C is specific to a VoIP device in the meeting room. 6.8.1 Configuring Security Settings of Multiple SSIDs The EMG6765-Q10A is in router mode by default. This example shows you how to configure the SSIDs with the following parameters on your EMG6765Q10A (in router mode). SSID SECURITY TYPE KEY MAC FILTERING SSID_Worker WPA2-PSK DoNotStealMyWirelessNetwork Disable VoIPOnly12345678 Allow WPA Compatible SSID_VoIP WPA2-PSK 00:A0:C5:01:23:45 SSID_Guest WPA2-PSK keyexample123 Disable Connect your computer to the LAN port of the EMG6765-Q10A using an Ethernet cable. The default IP address of the EMG6765-Q10A in router mode is “192.168.1.1”. In this case, your computer must have an IP address in the range between “192.168.1.2” and “192.168.1.254”. Click Start > Run on your computer in Windows. Type “cmd” in the dialog box. Enter “ipconfig” to show your computer’s IP address. If your computer’s IP address is not in the correct range then see Appendix B on page 200 for information on changing your computer’s IP address. After you’ve set your computer’s IP address, open a web browser such as Internet Explorer and type “http://192.168.1.1” as the web address in your web browser. EMG6765-Q10A User’s Guide 49 Chapter 6 Tutorials Enter the back-label default key as the password and click Login. Type a new password and retype it to confirm, then click Apply. Otherwise, click Ignore. Go to Configuration > Network > Wireless LAN 2.4G > More AP. Click the Edit icon of the first entry to configure wireless and security settings for SSID_Worker. Configure the screen as follows. In this example, you enable Intra-BSS Traffic for SSID_Worker to allow wireless clients in the same wireless network to communicate with each other. Click Apply. Click the Edit icon of the second entry to configure wireless and security settings for SSID_VoIP. 10 Configure the screen as follows. You do not enable Intra-BSS Traffic for SSID_VoIP. Click Apply. EMG6765-Q10A User’s Guide 50 Chapter 6 Tutorials 11 Click the Edit icon of the third entry to configure wireless and security settings for SSID_Guest. 12 Configure the screen as follows. In this example, you enable Intra-BSS Traffic for SSID_Guest to allow wireless clients in the same wireless network to communicate with each other. Select Enable Guest WLAN to allow clients to access the Internet only. Click Apply. EMG6765-Q10A User’s Guide 51 Chapter 6 Tutorials 13 Click the MAC Filter tab to configure MAC filtering for the SSID_VoIP wireless network. Select SSID_VoIP from the SSID Select drop-down list, enable MAC address filtering and set the Filter Action to Allow. Enter the VoIP device’s MAC address in the Mac Address field and click Apply to allow only the VoIP device to associate with the EMG6765-Q10A using this SSID. EMG6765-Q10A User’s Guide 52 P ART II Technical Reference 53 CHAPTER 7 Monitor 7.1 Overview This chapter discusses read-only information related to the device state of the EMG6765-Q10A. To access the Monitor screens, go to Expert Mode after login, then click You can also click the links in the Summary table of the Status screen to view the packets sent/received as well as the status of clients connected to the EMG6765-Q10A. 7.2 What You Can Do • Use the Log screen to see the logs for the activity on the EMG6765-Q10A (Section 7.3 on page 54). • Use the DHCP Table screen to view information related to your DHCP status (Section 7.4 on page 56). • use the Packet Statistics screen to view port status, packet specific statistics, the “system up time” and so on (Section 7.5 on page 56). • Use the WLAN 2.4G/5G Station Status screen to view the wireless stations that are currently associated to the EMG6765-Q10A (Section 7.6 on page 57). • Use the IGMP Statistics screen (Section 7.7 on page 58) to view multicasting details. 7.3 The Log Screen The Web Configurator allows you to look at all of the EMG6765-Q10A’s logs in one location. 7.3.1 View Log Use the View Log screen to see the logged messages for the EMG6765-Q10A. The log wraps around and deletes the old entries after it fills. Select what logs you want to see from the Display drop list. The log choices depend on your settings in the Log Setting screen. Click Refresh to renew the log screen. Click Clear Log to delete all the logs Click Backup System Info to download a folder containing EMG6765Q10A current backup information. EMG6765-Q10A User’s Guide 54 Chapter 7 Monitor Figure 18 View Log You can configure which logs to display in the View Log screen. Go to the Log Setting screen and select the logs you wish to display. Click Apply to save your settings. Click Cancel to start the screen afresh. Figure 19 Log Settings EMG6765-Q10A User’s Guide 55 Chapter 7 Monitor 7.4 DHCP Table DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. You can configure the EMG6765-Q10A’s LAN as a DHCP server or disable it. When configured as a server, the EMG6765-Q10A provides the TCP/IP configuration for the clients. If DHCP service is disabled, you must have another DHCP server on that network, or else the computer must be manually configured. Click Monitor > DHCP Table or Configuration > Network > DHCP Server > Client List. Read-only information here relates to your DHCP status. The DHCP table shows current DHCP client information (including MAC Address, and IP Address) of all network clients using the EMG6765-Q10A’s DHCP server. Figure 20 Monitor > DHCP Table The following table describes the labels in this screen. Table 11 Monitor > DHCP Table LABEL DESCRIPTION This is the index number of the host computer. Status This field displays whether the connection to the host computer is up (a yellow bulb) or down (a gray bulb). Host Name This field displays the computer host name. IP Address This field displays the IP address relative to the # field listed above. MAC Address This field shows the MAC address of the computer with the name in the Host Name field. Every Ethernet device has a unique MAC (Media Access Control) address which uniquely identifies a device. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. Interface This field identifies the interface that assigned an IP address to a DHCP client. Reserve Select this if you want to reserve the IP address for this specific MAC address. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 7.5 Packet Statistics Click Monitor > Packet Statistics or the Packet Statistics (Details...) hyperlink in the Status screen. Readonly information here includes port status, packet specific statistics and the "system up time". The Poll Interval(s) field is configurable and is used for refreshing the screen. EMG6765-Q10A User’s Guide 56 Chapter 7 Monitor Figure 21 Monitor > Packet Statistics The following table describes the labels in this screen. Table 12 Monitor > Packet Statistics LABEL DESCRIPTION Port This is the EMG6765-Q10A’s interface type. Status For the LAN ports, this displays the port speed and duplex setting or Down when the line is disconnected. For the WAN port, it displays the port speed and duplex setting if you’re using Ethernet encapsulation and Idle (line (ppp) idle), Dial (starting to trigger a call) and Drop (dropping a call) if you're using PPPoE encapsulation. This field displays Down when the line is disconnected. For the 2.4GHz or 5GHz WLAN, it displays the maximum transmission rate when the WLAN is enabled and Down when the WLAN is disabled. TxPkts This is the number of transmitted packets on this port. RxPkts This is the number of received packets on this port. Collisions This is the number of collisions on this port. Errors This is the number of received errors on this port. Tx B/s This displays the transmission speed in bytes per second on this port. Rx B/s This displays the reception speed in bytes per second on this port. Up Time This is the total time the EMG6765-Q10A has been for each session. System Up Time This is the total time the EMG6765-Q10A has been on. Poll Interval(s) Enter the time interval in seconds for refreshing statistics in this field. Set Interval Click this button to apply the new poll interval you entered in the Poll Interval(s) field. Stop Click Stop to stop refreshing statistics. 7.6 WLAN Station Status Click Monitor > WLAN 2.4G/5G Station Status or the WLAN 2.4G/5G Station Status (Details...) hyperlink in the Status screen. View the wireless stations that are currently associated to the EMG6765-Q10A’s 2.4GHz or 5GHz wireless network in the Association List. Association means that a wireless client (for example, your network or computer with a wireless network card) has connected successfully to the AP (or wireless router) using the same SSID, channel and security settings. EMG6765-Q10A User’s Guide 57 Chapter 7 Monitor Figure 22 Monitor > WLAN Station Status The following table describes the labels in this screen. Table 13 Monitor > WLAN Station Status LABEL DESCRIPTION This is the index number of an associated wireless station. Strength This field displays the station’s wireless connection signal strength. MAC Address This field displays the MAC address of an associated wireless station. IP Address This field displays the IP address of an associated wireless station. Device Name This field displays the name of an associated wireless station. SSID This field displays the name of the EMG6765-Q10A’s wireless network to which the station is connected. TxPkts This field displays the number of packets transmitted by the station through the wireless connection. RxPkts This field displays the number of packets received by the station through the wireless connection. Security This field displays which secure encryption method is being used by the station to connect to the network. Rate This field displays the wireless station’s transmission rate. Mode This field displays the wireless standard supported by the wireless station. Association Time This field displays the time a wireless station first associated with the EMG6765-Q10A’s WLAN. Poll Interval(s) Enter the time interval in seconds for refreshing this screen in this field. Set Interval Click this button to apply the new poll interval you entered in the Poll Interval(s) field. Stop Click Stop to stop refreshing the screen. 7.7 IGMP Statistics Use this screen to look at the current number of IGMP-related packets received for each IGMP multicast group and from each LAN host. Click Monitor > IGMP Statistics to open the following screen. EMG6765-Q10A User’s Guide 58 Chapter 7 Monitor Figure 23 Monitor > IGMP Statistics The following table describes the labels in this screen. Table 14 Monitor > IGMP Statistics LABEL DESCRIPTION Refresh Click this button to update the information in the screen. IGMP Multicast Group Statistics This section shows statistics about the number of IGMP-related packets received for each IGMP multicast group. This field is a sequential value, and it is not associated with a specific IGMP Statistics. Multicast Group This field displays the IP address of the IGMP multicast group for which the EMG6765-Q10A received IGMP-related packets. Last Report Time This field displays when the EMG6765-Q10A received the latest packet for this IGMP multicast group. Total Joins This field displays the total number of Join packets the EMG6765-Q10A has received for this IGMP multicast group. Total Leaves This field displays the total number of Leave packets the EMG6765-Q10A has received for this IGMP multicast group. IGMP LAN Host Statistics This section shows statistics about the number of IGMP-related packets received from each LAN host. This field is a sequential value, and it is not associated with a specific IGMP Statistics. Multicast Group This field displays the IP address of a LAN computer that has sent the EMG6765-Q10A IGMPrelated packets. Last Report Time This field displays when the EMG6765-Q10A received the latest packet from this LAN IP address for this IGMP multicast group. Total Joins This field displays the total number of Join packets the EMG6765-Q10A has received from this LAN IP address. Total Leaves This field displays the total number of Leave packets the EMG6765-Q10A has received from this LAN IP address. EMG6765-Q10A User’s Guide 59 CHAPTER 8 WAN 8.1 Overview This chapter discusses the EMG6765-Q10A’s WAN screens. Use these screens to configure your EMG6765Q10A for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks such as a LAN (Local Area Network) and other networks, so that a computer in one location can communicate with computers in other locations. Figure 24 LAN and WAN 8.2 What You Can Do • Use the Internet Connection screen to enter your ISP information and set how the computer acquires its IP, DNS and WAN MAC addresses (Section 8.4 on page 62). 8.3 What You Need To Know The information in this section can help you configure the screens for your WAN connection, as well as enable/disable some advanced features of your EMG6765-Q10A. 8.3.1 Configuring Your Internet Connection Encapsulation Method Encapsulation is used to include data from an upper layer protocol into a lower layer protocol. To set up a WAN connection to the Internet, you need to use the same encapsulation method used by your ISP (Internet Service Provider). If your ISP offers a dial-up Internet connection using PPPoE (PPP over EMG6765-Q10A User’s Guide 60 Chapter 8 WAN Ethernet) or PPTP (Point-to-Point Tunneling Protocol), they should also provide a username and password (and service name) for user authentication. WAN IP Address The WAN IP address is an IP address for the EMG6765-Q10A, which makes it accessible from an outside network. It is used by the EMG6765-Q10A to communicate with other devices in other networks. It can be static (fixed) or dynamically assigned by the ISP each time the EMG6765-Q10A tries to access the Internet. If your ISP assigns you a static WAN IP address, they should also assign you the subnet mask and DNS server IP address(es) (and a gateway IP address if you use the Ethernet or ENET ENCAP encapsulation method). DNS Server Address Assignment Use Domain Name System (DNS) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The EMG6765-Q10A can get the DNS server addresses in the following ways. The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up. If your ISP gives you DNS server addresses, manually enter them in the DNS server fields. If your ISP dynamically assigns the DNS server IP addresses (along with the EMG6765-Q10A’s WAN IP address), set the DNS server fields to get the DNS server address from the ISP. WAN MAC Address The MAC address screen allows users to configure the WAN port's MAC address by either using the factory default or cloning the MAC address from a computer on your LAN. Choose Factory Default to select the factory assigned default MAC Address. Otherwise, click Clone the computer's MAC address - IP Address and enter the IP address of the computer on the LAN whose MAC you are cloning. Once it is successfully configured, the address will be copied to configuration file. It is recommended that you clone the MAC address prior to hooking up the WAN Port. EMG6765-Q10A User’s Guide 61 Chapter 8 WAN Multicast Traditionally, IP packets are transmitted in one of either two ways - Unicast (1 sender - 1 recipient) or Broadcast (1 sender - everybody on the network). Multicast delivers IP packets to a group of hosts on the network - not everybody and not just 1. Figure 25 Multicast Example In the multicast example above, systems A and D comprise one multicast group. In multicasting, the server only needs to send one data stream and this is delivered to systems A and D. IGMP (Internet Group Multicast Protocol) is a network-layer protocol used to establish membership in a multicast group - it is not used to carry user data. The EMG6765-Q10A supports both IGMP version 1 (IGMP-v1) and IGMP version 2 (IGMP-v2). At start up, the EMG6765-Q10A queries all directly connected networks to gather group membership. After that, the EMG6765-Q10A periodically updates this information. IP multicasting can be enabled/ disabled on the EMG6765-Q10A WAN interface in the Web Configurator (WAN). Select None to disable IP multicasting on these interfaces. 8.4 Management WAN Use this screen to view, change, or add your EMG6765-Q10A’s Internet access settings. Click Configuration > Network > WAN. The following screen opens. Figure 26 Network > WAN > Management WAN EMG6765-Q10A User’s Guide 62 Chapter 8 WAN The following table describes the labels in this screen. Table 15 Network > WAN > Management WAN LABEL DESCRIPTION Add New WAN Entries Click this to create a new WAN interface entry. Management WAN Entries This is the index number of the connection. Default Select the WAN interface that you want to configure as default. Name This is the service name of the connection. Interface This is the interface of the connection. Type This shows the type of interface used by this connection. VLAN ID This indicates the VLAN ID number assigned to traffic sent through this connection. Priority This indicates the 802.1p priority level assigned to traffic sent through this connection. This displays N/A when there is no priority level assigned. IP Address This is the WAN IP address used by this connection. Status This shows the status of the connection. Modify Click the Edit icon to configure the connection. Click the Delete icon to delete this connection from the EMG6765-Q10A. A window displays asking you to confirm that you want to delete the connection. 8.4.1 Add/Edit WAN Connection Click the Add New WAN Entries in the Configuration > WAN screen or the Edit icon next to the connection you want to configure. Use this screen to configure a WAN connection. The screen varies depending on the encapsulation you select. 8.4.1.1 IPoE Encapsulation This screen displays when you select IPoE encapsulation. EMG6765-Q10A User’s Guide 63 Chapter 8 WAN Figure 27 Network > WAN > Internet Connection: IPoE Encapsulation (IPv4 Only) The following table describes the labels in this screen. Table 16 Network > WAN > Internet Connection: IPoE Encapsulation LABEL DESCRIPTION ISP Parameters for Internet Access WAN Name Enter the name to use for this connection definition. Encapsulation You must choose the IPoE option when the WAN port is used as a regular Ethernet. IPv4 / IPv6 Select IPv4 Only if you want the EMG6765-Q10A to run IPv4 only. Select Dual Stack to allow the EMG6765-Q10A to run IPv4 and IPv6 at the same time. Select IPv6 Only if you want the EMG6765-Q10A to run IPv6 only. EMG6765-Q10A User’s Guide 64 Chapter 8 WAN Table 16 Network > WAN > Internet Connection: IPoE Encapsulation (continued) LABEL DESCRIPTION Enable VID Enter a VLAN identifier between 11 to 4094 (the 802.1Q tag specifies only a priority and is referred to as a priority tag). VID 1 (the default VLAN ID) is reserved for a management VLAN. Note: This field is not available when you are configuring the default WAN entry. Priority Select the IEEE 802.1p priority level (from 0 to 7) to add to traffic through this connection. The greater the number, the higher the priority level. IP Address This is not available when you select IPv6 Only in the IPv6/IPv4 field. Obtain an IP Address Automatically Select this option If your ISP did not assign you a fixed IP address. This is the default selection. Static IP Address Select this option If the ISP assigned a fixed IP address. IP Address Enter your WAN IP address in this field if you selected Static IP Address. Subnet Mask Enter the Subnet Mask in this field. Gateway IP Address Enter a Gateway IP Address (if your ISP gave you one) in this field. MTU Size Enter the MTU (Maximum Transmission Unit) size for each packet. If a larger packet arrives, the EMG6765-Q10A divides it into smaller fragments. DHCP Option This is not available when you select IPv6 Only in the IPv6/IPv4 field. Enable DHCP Option 121 Select this to enable the classless route option 121. Enable DHCP Option 125 Select this to add vendor specific information to DHCP requests that the EMG6765-Q10A sends to a DHCP server when getting a WAN IP address. Enable DHCP Option 60 Select this to identify the vendor and functionality of the EMG6765-Q10A in DHCP requests that the EMG6765-Q10A sends to a DHCP server when getting a WAN IP address. Vendor ID Enter the Vendor Class Identifier (Option 60), such as the type of hardware or firmware. Enable DHCP Option 43 Select this for clients and servers to exchange vendor specific information. Multicast Setup Select IGMPv1/v2 to turn on IGMP (Internet Group Multicast Protocol). IGMP is a networklayer protocol used to establish membership in a Multicast group - it is not used to carry user data. DNS Server First DNS Server Second DNS Server Third DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information (and the EMG6765-Q10A's WAN IP address). The field to the right displays the (read-only) DNS server IP address that the ISP assigns. Select User-Defined if you have the IP address of a DNS server. Enter the DNS server's IP address in the field to the right. Select None if you do not want to configure DNS servers. If you do not configure a DNS server, you must know the IP address of a computer in order to access it. WAN MAC Address Factory default The MAC address section allows users to configure the WAN port's MAC address by using the EMG6765-Q10A’s MAC address, copying the MAC address from a computer on your LAN or manually entering a MAC address. Select Factory default to use the factory assigned default MAC Address. EMG6765-Q10A User’s Guide 65 Chapter 8 WAN Table 16 Network > WAN > Internet Connection: IPoE Encapsulation (continued) LABEL DESCRIPTION Clone the computer’s MAC address IP Address Select Clone the computer's MAC address - IP Address and enter the IP address of the computer on the LAN whose MAC you are cloning. Set WAN MAC Address Select this option and enter the MAC address you want to use. IPv6 Tunneling The EMG6765-Q10A uses tunnel interfaces in Generic Routing Encapsulation (GRE), IPv6 in IPv4, and 6to4 tunnels. GRE tunnels encapsulate a wide variety of network layer protocol packet types inside IP tunnels. A GRE tunnel serves as a virtual point-to-point link between the EMG6765-Q10A and another router over an IPv4 network. IPv6 Tunneling Enable IPv6 Rapid Deployment (6rd) to tunnel IPv6 traffic from the local network through the ISP’s IPv4 network. The EMG6765-Q10A generates a global IPv6 prefix from its IPv4 WAN address and tunnels IPv6 traffic to the ISP’s Border Relay router to connect to the native IPv6 Internet. The local network can also use IPv4 services. The EMG6765-Q10A uses its configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet. Enable 6to4 to enable IPv6 packets to cross IPv4 networks. the EMG6765-Q10A should get a public IPv4 address for the WAN. The EMG6765-Q10A adds an IPv4 IP header to an IPv6 packet when transmitting the packet to the Internet. In reverse, the EMG6765-Q10A removes the IPv4 header from an IPv6 packet when receiving it from the Internet. Enable 6in4 if the EMG6765-Q10A has a public IPv4 IP address given from your ISP and you want to transmit your Ipv6 packets to one and only one remote site whose LAN network is also an IPv6 network. This is available only when you select IPv4 Only in the IPv6/IPv4 field. Automatically configured by DHCPC Select this to have the EMG6765-Q10A detect the relay server’s IP address automatically through DHCP. Manually Configured Select this if you have the IPv4 address of the relay server. Border Relay IPv4 Address Specify the relay server’s IPv4 address. Service Provider IPv6 Prefix Enter an IPv6 prefix for tunneling IPv6 traffic to the ISP’s Border Relay router and connecting to the native IPv6 Internet. Service Provider IPv6 Prefix length Enter the IPv6 prefix length. IPv4 mask length Enter the subnet mask number (1~32) for the IPv4 network. IPv6 Address This is not available when you select IPv4 Only in the IPv6/IPv4 field. Obtain an IP Address Automatically Select this if you want to obtain an IPv6 address from a DHCPv6 server. Static IP Address Select this if you have a fixed IPv6 address assigned by your ISP. An IPv6 prefix length specifies how many most significant bits (starting from the left) in the address compose the network address. IPv6 Address Enter the IPv6 address assigned by your ISP. Prefix length Enter the address prefix length to specify how many most significant bits in an IPv6 address compose the network address. IPv6 Default Gateway Enter the IP address of the next-hop gateway. The gateway is a router or switch on the same segment as your EMG6765-Q10A's interface(s). The gateway helps forward packets to their destinations. Link Local Only Select this if you want the IPv6 address to be generated automatically by EMG6765-Q10A. EMG6765-Q10A User’s Guide 66 Chapter 8 WAN Table 16 Network > WAN > Internet Connection: IPoE Encapsulation (continued) LABEL DESCRIPTION IPv6 DNS server This is not available when you select IPv4 Only in the IPv6/IPv4 field. Obtain IPv6 DNS info Automatically Select this to have the EMG6765-Q10A get the IPv6 DNS server addresses from the ISP automatically. Use the following Static DNS IPv6 Address Select this to have the EMG6765-Q10A use the IPv6 DNS server addresses you configure manually. IPv6 DNS Server Enter the IPv6 DNS server address assigned by the ISP. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 8.4.1.2 PPPoE Encapsulation The EMG6765-Q10A supports PPPoE (Point-to-Point Protocol over Ethernet). PPPoE is an IETF standard (RFC 2516) specifying how a personal computer (PC) interacts with a broadband modem (DSL, cable, wireless, etc.) connection. The PPP over Ethernet option is for a dial-up connection using PPPoE. For the service provider, PPPoE offers an access and authentication method that works with existing access control systems (for example Radius). One of the benefits of PPPoE is the ability to let you access one of multiple network services, a function known as dynamic service selection. This enables the service provider to easily create and offer new IP services for individuals. Operationally, PPPoE saves significant effort for both you and the ISP or carrier, as it requires no specific configuration of the broadband modem at the customer site. By implementing PPPoE directly on the EMG6765-Q10A (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the EEMG6765-Q10A does that part of the task. Furthermore, with NAT, all of the LANs’ computers will have access. This screen displays when you select PPPoE encapsulation. EMG6765-Q10A User’s Guide 67 Chapter 8 WAN Figure 28 Network > WAN > Internet Connection: PPPoE Encapsulation (IPv4 Only) The following table describes the labels in this screen. Table 17 Network > WAN > Internet Connection: PPPoE Encapsulation LABEL DESCRIPTION ISP Parameters for Internet Access WAN Name Enter the name to use for this connection definition. Encapsulation You must choose the PPPoE option when the WAN port is used as a regular Ethernet. IPv4 / IPv6 Select IPv4 Only if you want the EMG6765-Q10A to run IPv4 only. Select Dual Stack to allow the EMG6765-Q10A to run IPv4 and IPv6 at the same time. Select IPv6 Only if you want the EMG6765-Q10A to run IPv6 only. EMG6765-Q10A User’s Guide 68 Chapter 8 WAN Table 17 Network > WAN > Internet Connection: PPPoE Encapsulation (continued) LABEL DESCRIPTION Enable VID Enter a VLAN identifier between 11 to 4094 (the 802.1Q tag specifies only a priority and is referred to as a priority tag). VID 1 (the default VLAN ID) is reserved for a management VLAN. Note: This field is not available when you are configuring the default WAN entry. Priority Select the IEEE 802.1p priority level (from 0 to 7) to add to traffic through this connection. The greater the number, the higher the priority level. PPP Information PPP Username Type the user name given to you by your ISP. PPP Password Type the password associated with the user name above. MTU Size Enter the Maximum Transmission Unit (MTU) or the largest packet size per frame that your EMG6765-Q10A can receive and process. PPP Auto Connect Select this option if you do not want the connection to time out. Idle Timeout (second) This value specifies the time in minutes that elapses before the router automatically disconnects from the PPPoE server. PPPoE Service Name Enter the PPPoE service name specified in the ISP account. WAN IP Address Assignment Get automatically from ISP Select this option If your ISP did not assign you a fixed IP address. This is the default selection. Use Fixed IP Address Select this option If the ISP assigned a fixed IP address. My WAN IP Address Multicast Setup Enter your WAN IP address in this field if you selected Use Fixed IP Address. Select IGMPv1/v2 to turn on IGMP (Internet Group Multicast Protocol). IGMP is a networklayer protocol used to establish membership in a Multicast group - it is not used to carry user data. DNS Server First DNS Server Second DNS Server Third DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information (and the EMG6765-Q10A's WAN IP address). The field to the right displays the (read-only) DNS server IP address that the ISP assigns. Select User-Defined if you have the IP address of a DNS server. Enter the DNS server's IP address in the field to the right. Select None if you do not want to configure DNS servers. If you do not configure a DNS server, you must know the IP address of a computer in order to access it. WAN MAC Address The MAC address section allows users to configure the WAN port's MAC address by using the EMG6765-Q10A’s MAC address, copying the MAC address from a computer on your LAN or manually entering a MAC address. Factory default Select Factory default to use the factory assigned default MAC Address. Clone the computer’s MAC address IP Address Select Clone the computer's MAC address - IP Address and enter the IP address of the computer on the LAN whose MAC you are cloning. Set WAN MAC Address Select this option and enter the MAC address you want to use. IPv6 Tunneling The EMG6765-Q10A uses tunnel interfaces in Generic Routing Encapsulation (GRE), IPv6 in IPv4, and 6to4 tunnels. GRE tunnels encapsulate a wide variety of network layer protocol packet types inside IP tunnels. A GRE tunnel serves as a virtual point-to-point link between the EMG6765-Q10A and another router over an IPv4 network. EMG6765-Q10A User’s Guide 69 Chapter 8 WAN Table 17 Network > WAN > Internet Connection: PPPoE Encapsulation (continued) LABEL DESCRIPTION IPv6 Tunneling Enable IPv6 Rapid Deployment (6rd) to tunnel IPv6 traffic from the local network through the ISP’s IPv4 network. The EMG6765-Q10A generates a global IPv6 prefix from its IPv4 WAN address and tunnels IPv6 traffic to the ISP’s Border Relay router to connect to the native IPv6 Internet. The local network can also use IPv4 services. The EMG6765-Q10A uses its configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet. Enable 6to4 to enable IPv6 packets to cross IPv4 networks. the EMG6765-Q10A should get a public IPv4 address for the WAN. The EMG6765-Q10A adds an IPv4 IP header to an IPv6 packet when transmitting the packet to the Internet. In reverse, the EMG6765-Q10A removes the IPv4 header from an IPv6 packet when receiving it from the Internet. Enable 6in4 if the EMG6765-Q10A has a public IPv4 IP address given from your ISP and you want to transmit your Ipv6 packets to one and only one remote site whose LAN network is also an IPv6 network. This is available only when you select IPv4 Only in the IPv6/IPv4 field. Manually Configured Select this if you have the IPv4 address of the relay server. Border Relay IPv4 Address Specify the relay server’s IPv4 address. Service Provider IPv6 Prefix Enter an IPv6 prefix for tunneling IPv6 traffic to the ISP’s Border Relay router and connecting to the native IPv6 Internet. Service Provider IPv6 Prefix length Enter the IPv6 prefix length. IPv4 mask length Enter the subnet mask number (1~32) for the IPv4 network. An IPv6 prefix length specifies how many most significant bits (starting from the left) in the address compose the network address. IPv6 DNS server This is not available when you select IPv4 Only in the IPv6/IPv4 field. Obtain IPv6 DNS info Automatically Select this to have the EMG6765-Q10A get the IPv6 DNS server addresses from the ISP automatically. Use the following Static DNS IPv6 Address Select this to have the EMG6765-Q10A use the IPv6 DNS server addresses you configure manually. IPv6 DNS Server Enter the IPv6 DNS server address assigned by the ISP. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 8.4.1.3 Add/Edit WAN Connection > Advanced Click the Add New WAN Entries in the Configuration > WAN screen or the Edit icon next to the connection you want to configure. Then click the Advanced tab to view the following screen. Use this screen to enable the Auto-IP Change Mode to have the EMG6765-Q10A change it LAN IP address to 10.0.0.1 or 192.168.1.1 accordingly when the EMG6765-Q10A gets a dynamic WAN IP address in the same subnet as the LAN IP address 192.168.1.1 or 10.0.0.1. EMG6765-Q10A User’s Guide 70 Chapter 8 WAN Figure 29 Add/Edit WAN Connection > Advanced EMG6765-Q10A User’s Guide 71 CHAPTER 9 Wireless LAN 9.1 Overview This chapter discusses how to configure the wireless network settings in your EMG6765-Q10A. The EMG6765-Q10A is able to function both 2.4GHz and 5GHz network at the same time. You can have different wireless and wireless security settings for 2.4GHz and 5GHz wireless LANs. Click Configuration > Network > Wireless LAN 2.4G or Wireless LAN 5G to configure to do so. See the appendices for more detailed information about wireless networks. The following figure provides an example of a wireless network. Figure 30 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B are called wireless clients. The wireless clients use the access point (AP) to interact with other devices (such as the printer) or with the Internet. Your EMG6765-Q10A is the AP. EMG6765-Q10A User’s Guide 72 Chapter 9 Wireless LAN 9.1.1 What You Can Do • Use the General screen to turn the wireless connection on or off, set up wireless security between the EMG6765-Q10A and the wireless clients, and make other basic configuration changes (Section 9.2 on page 76). • Use the More AP screen to set up multiple wireless networks on your EMG6765-Q10A (Section 9.4 on page 81). • Use the MAC Filter screen to allow or deny wireless stations based on their MAC addresses from connecting to the EMG6765-Q10A (Section 9.5 on page 84). • Use the Advanced screen to allow intra-BSS networking and set the RTS/CTS Threshold (Section 9.6 on page 86). • Use the QoS screen to ensure Quality of Service (QoS) in your wireless network (Section 9.7 on page 87). • Use the WPS screen to quickly set up a wireless network with strong security, without having to configure security settings manually (Section 9.8 on page 87). • Use the WPS Station screen to add a wireless station using WPS (Section 9.9 on page 89). • Use the Scheduling screen to set the times your wireless LAN is turned on and off (Section 9.10 on page 89). • Use the Airtime Management screen to assign available airtime and bandwidth to interfaces and hosts (Section 9.11 on page 90). 9.1.2 What You Should Know Every wireless network must follow these basic guidelines. • Every wireless client in the same wireless network must use the same SSID. The SSID is the name of the wireless network. It stands for Service Set IDentity. • If two wireless networks overlap, they should use different channels. Like radio stations or television channels, each wireless network uses a specific channel, or frequency, to send and receive information. • Every wireless client in the same wireless network must use security compatible with the AP. Security stops unauthorized devices from using the wireless network. It can also protect the information that is sent in the wireless network. Wireless Security Overview The following sections introduce different types of wireless security you can set up in the wireless network. SSID Normally, the AP acts like a beacon and regularly broadcasts the SSID in the area. You can hide the SSID instead, in which case the AP does not broadcast the SSID. In addition, you should change the default SSID to something that is difficult to guess. This type of security is fairly weak, however, because there are ways for unauthorized devices to get the SSID. In addition, unauthorized devices can still see the information that is sent in the wireless network. EMG6765-Q10A User’s Guide 73 Chapter 9 Wireless LAN MAC Address Filter Every wireless client has a unique identification number, called a MAC address.1 A MAC address is usually written using twelve hexadecimal characters2; for example, 00A0C5000002 or 00:A0:C5:00:00:02. To get the MAC address for each wireless client, see the appropriate User’s Guide or other documentation. You can use the MAC address filter to tell the AP which wireless clients are allowed or not allowed to use the wireless network. If a wireless client is allowed to use the wireless network, it still has to have the correct settings (SSID, channel, and security). If a wireless client is not allowed to use the wireless network, it does not matter if it has the correct settings. This type of security does not protect the information that is sent in the wireless network. Furthermore, there are ways for unauthorized devices to get the MAC address of an authorized wireless client. Then, they can use that MAC address to use the wireless network. User Authentication You can make every user log in to the wireless network before they can use it. This is called user authentication. However, every wireless client in the wireless network has to support IEEE 802.1x to do this. For wireless networks, there are two typical places to store the user names and passwords for each user. • In the AP: this feature is called a local user database or a local database. • In a RADIUS server: this is a server used in businesses more than in homes. If your AP does not provide a local user database and if you do not have a RADIUS server, you cannot set up user names and passwords for your users. Unauthorized devices can still see the information that is sent in the wireless network, even if they cannot use the wireless network. Furthermore, there are ways for unauthorized wireless users to get a valid user name and password. Then, they can use that user name and password to use the wireless network. Local user databases also have an additional limitation that is explained in the next section. Guest WLAN Guest WLAN allows you to set up a wireless network where users can access to Internet via the EMG6765-Q10A (Z), but not other networks connected to the Z. In the following figure, a guest user can access the Internet from the guest wireless network A via Z but not the home or company network N. Note: The home or company network N and Guest WLAN network are independent networks. 1. Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. 2. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. EMG6765-Q10A User’s Guide 74 Chapter 9 Wireless LAN Figure 31 Guest Wireless LAN Network Guest WLAN Bandwidth The Guest WLAN Bandwidth function allows you to restrict the maximum bandwidth for the guest wireless network. Additionally, you can also define bandwidth for your home or office network. An example is shown next to define maximum bandwidth for your networks (A is Guest WLAN and N is home or company network.) Figure 32 Example: Bandwidth for Different Networks 600 kbps 300 kbps 100 kbps WPS Wi-Fi Protected Setup (WPS) is an industry standard specification, defined by the Wi-Fi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Depending on the devices in your network, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (Personal Identification Number) in the devices. EMG6765-Q10A User’s Guide 75 Chapter 9 Wireless LAN Then, they connect and set up a secure network by themselves. See how to set up a secure wireless network using WPS in the Section 6.8 on page 48. 9.2 General Wireless LAN Screen Use this screen to configure the SSID and wireless security of the wireless LAN. Note: If you are configuring the EMG6765-Q10A from a computer connected to the wireless LAN and you change the EMG6765-Q10A’s SSID, channel or security settings, you will lose your wireless connection when you press Apply to confirm. You must then change the wireless settings of your computer to match the EMG6765-Q10A’s new settings. Click Network > Wireless LAN 2.4G/5G to open the General screen. Figure 33 Network > Wireless LAN 2.4G/5G > General The following table describes the general wireless LAN labels in this screen. Table 18 Network > Wireless LAN 2.4G/5G > General LABEL DESCRIPTION Wireless Setup Wireless LAN Select Enable to activate the 2.4GHz and/or 5GHz wireless LAN. Select Disable to turn it off. Note: You can enable or disable both 2.4GHz and 5GHz wireless LANs by using the WIFI button located on the side panel of the EMG6765-Q10A. Name (SSID) The SSID (Service Set IDentity) identifies the Service Set with which a wireless client is associated. Enter a descriptive name (up to 32 printable characters found on a typical English language keyboard) for the wireless LAN. Hide SSID Select this check box to hide the SSID in the outgoing beacon frame so a station cannot obtain the SSID through scanning using a site survey tool. EMG6765-Q10A User’s Guide 76 Chapter 9 Wireless LAN Table 18 Network > Wireless LAN 2.4G/5G > General (continued) LABEL DESCRIPTION Channel Selection Set the operating frequency/channel depending on your particular region. Select a channel from the drop-down list box. The options vary depending on the frequency band and the country you are in. Refer to the Connection Wizard chapter for more information on channels. This option is only available if Network Search is disabled. Network Search Select this check box for the EMG6765-Q10A to automatically choose the channel with the least interference. Deselect this check box if you wish to manually select the channel using the Channel Selection field. Click Scan channel so the EMG6765-Q10A can scan for an available channel. Operating Channel This displays the channel the EMG6765-Q10A is currently using. Channel Width Select the wireless channel width used by EMG6765-Q10A. A standard 20 MHz channel offers transfer speeds of up to 144Mbps (2.4GHz) or 217Mbps (5GHZ) whereas a 40MHz channel uses two standard channels and offers speeds of up to 300Mbps (2.4GHz) or 450Mbps (5GHZ). An IEEE 802.11ac-specific 80MHz channel offers speeds of up to 1.3Gbps. Because not all devices support 40 MHz and/or 80 MHz channels, select Auto 20/40 MHz or Auto 20/40/80 MHz to allow the EMG6765-Q10A to adjust the channel bandwidth automatically. 40 MHz (channel bonding or dual channel) bonds two adjacent radio channels to increase throughput. A 80 MHz channel consists of two adjacent 40 MHz channels. The wireless clients must also support 40 MHz or 80 MHz. It is often better to use the 20 MHz setting in a location where the environment hinders the wireless signal. Select 20 MHz if you want to lessen radio interference with other wireless devices in your neighborhood or the wireless clients do not support channel bonding. 802.11 Mode If you are in the Wireless LAN 2.4G > General screen, you can select from the following: • • • • • • 802.11b: allows either IEEE 802.11b or IEEE 802.11g compliant WLAN devices to associate with the EMG6765-Q10A. In this mode, all wireless devices can only transmit at the data rates supported by IEEE 802.11b. 802.11g: allows IEEE 802.11g compliant WLAN devices to associate with the Device. IEEE 802.11b compliant WLAN devices can associate with the EMG6765-Q10A only when they use the short preamble type. 802.11bg: allows either IEEE 802.11b or IEEE 802.11g compliant WLAN devices to associate with the EMG6765-Q10A. The EMG6765-Q10A adjusts the transmission rate automatically according to the wireless standard supported by the wireless devices. 802.11n: allows IEEE 802.11n compliant WLAN devices to associate with the EMG6765Q10A. This can increase transmission rates, although IEEE 802.11b or IEEE 802.11g clients will not be able to connect to the EMG6765-Q10A. 802.11gn: allows either IEEE 802.11g or IEEE 802.11n compliant WLAN devices to associate with the EMG6765-Q10A. The transmission rate of your EMG6765-Q10A might be reduced. 802.11 bgn: allows IEEE802.11b, IEEE802.11g and IEEE802.11n compliant WLAN devices to associate with the EMG6765-Q10A. The transmission rate of your EMG6765-Q10A might be reduced. If you are in the Wireless LAN 5G > General screen, you can select from the following: • • • 802.11a: allows only IEEE 802.11a compliant WLAN devices to associate with the EMG6765Q10A. 802.11a/an: allows both IEEE802.11n and IEEE802.11a compliant WLAN devices to associate with the EMG6765-Q10A. The transmission rate of your EMG6765-Q10A might be reduced. 802.11a/an/ac: allows both IEEE802.11a, IEEE802.11n and IEEE802.11ac compliant WLAN devices to associate with the EMG6765-Q10A. The transmission rate of your EMG6765Q10A might be reduced. Security EMG6765-Q10A User’s Guide 77 Chapter 9 Wireless LAN Table 18 Network > Wireless LAN 2.4G/5G > General (continued) LABEL DESCRIPTION Security Mode Select WPA2-PSK or WPA2 to add security on this wireless network. The wireless clients which want to associate to this network must have same wireless security settings as this device. After you select to use a security, additional options appears in this screen. See Section 9.3 on page 78 for detailed information on different security modes. Or you can select No Security to allow any client to associate this network without authentication. Note: If the WPS function is enabled (default), only No Security and WPA2-PSK are available in this field. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. See the rest of this chapter for information on the other labels in this screen. 9.3 Wireless Security The screen varies depending on what you select in the Security Mode field. 9.3.1 No Security Select No Security to allow wireless clients to communicate with the access points without any data encryption. Note: If you do not enable any wireless security on your EMG6765-Q10A, your network is accessible to any wireless networking device that is within range. Figure 34 Network > Wireless LAN 2.4G/5G > General: No Security EMG6765-Q10A User’s Guide 78 Chapter 9 Wireless LAN The following table describes the labels in this screen. Table 19 Network > Wireless LAN 2.4G/5G > General: No Security LABEL DESCRIPTION Security Mode Choose No Security from the drop-down list box. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.3.2 WPA2-PSK Select WPA2-PSK from the Security Mode list. Figure 35 Network > Wireless LAN 2.4G/5G > General: WPA2-PSK The following table describes the labels in this screen. Table 20 Network > Wireless LAN 2.4G/5G > General: WPA2-PSK LABEL DESCRIPTION Security Mode Select WPA2-PSK to enable data encryption. WPA-PSK Compatible Check this field to allow wireless devices using WPA-PSK security mode to connect to your EMG6765-Q10A even when the EMG6765-Q10A is using WPA2-PSK. Pre-Shared Key WPA2-PSK uses a simple common password for authentication. Type a pre-shared key from 8 to 63 case-sensitive keyboard characters. EMG6765-Q10A User’s Guide 79 Chapter 9 Wireless LAN Table 20 Network > Wireless LAN 2.4G/5G > General: WPA2-PSK (continued) LABEL DESCRIPTION Group Key Update Timer The Group Key Update Timer is the rate at which the AP sends a new group key out to all clients. The default is 3600 seconds (60 minutes). Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.3.3 WPA2 Select WPA2 from the Security Mode list. Note: WPA2 is not available if you enable WPS before you configure WPA2 in the Wireless LAN 2.4G/5G > General screen. Figure 36 Network > Wireless LAN 2.4G/5G > General: WPA2 EMG6765-Q10A User’s Guide 80 Chapter 9 Wireless LAN The following table describes the labels in this screen. Table 21 Network > Wireless LAN 2.4G/5G > General: WPA2 LABEL DESCRIPTION Security Mode Select WPA or WPA2 to enable data encryption. WPA Compatible This check box is available only when you select WPA2-PSK or WPA2 in the Security Mode field. Select the check box to have both WPA2 and WPA wireless clients be able to communicate with the EMG6765-Q10A even when the EMG6765-Q10A is using WPA2-PSK or WPA2. Group Key Update Timer The Group Key Update Timer is the rate at which the AP (if using WPA-PSK/WPA2-PSK key management) or RADIUS server (if using WPA/WPA2 key management) sends a new group key out to all clients. The re-keying process is the WPA/WPA2 equivalent of automatically changing the WEP key for an AP and all stations in a WLAN on a periodic basis. Setting of the Group Key Update Timer is also supported in WPA-PSK/WPA2-PSK mode. PMK Cache Period This field is available only when you select WPA2. Specify how often wireless clients have to resend usernames and passwords in order to stay connected. Enter a time interval between 10 and 999999 minutes. Note: If wireless client authentication is done using a RADIUS server, the reauthentication timer on the RADIUS server has priority. Pre-Authentication This field is available only when you select WPA2. Pre-authentication enables fast roaming by allowing the wireless client (already connecting to an AP) to perform IEEE 802.1x authentication with another AP before connecting to it. Select Enable to turn on preauthentication in WAP2. Otherwise, select Disable. Authentication Server IP Address Enter the IP address of the external authentication server in dotted decimal notation. Port Number Enter the port number of the external authentication server. You need not change this value unless your network administrator instructs you to do so with additional information. Shared Secret Enter a password (up to 127 alphanumeric characters) as the key to be shared between the external authentication server and the EMG6765-Q10A. The key must be the same on the external authentication server and your EMG6765-Q10A. The key is not sent over the network. Session Timeout The EMG6765-Q10A automatically disconnects a wireless client from the wireless and wired networks after a period of inactivity. The wireless client needs to send the username and password again before it can use the wireless and wired networks again. Some wireless clients may prompt users for a username and password; other clients may use saved login credentials. In either case, there is usually a short delay while the wireless client logs in to the wireless network again. Enter the time in seconds from 0 to 999999. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.4 More AP Screen This screen allows you to enable and configure multiple wireless networks and guest wireless network settings on the EMG6765-Q10A. EMG6765-Q10A User’s Guide 81 Chapter 9 Wireless LAN You can configure up to four SSIDs to enable multiple BSSs (Basic Service Sets) on the EMG6765-Q10A. This allows you to use one access point to provide several BSSs simultaneously. You can then assign varying security types to different SSIDs. Wireless clients can use different SSIDs to associate with the same access point. Click Network > Wireless LAN 2.4G/5G > More AP. The following screen displays. Figure 37 Network > Wireless LAN 2.4G/5G > More AP The following table describes the labels in this screen. Table 22 Network > Wireless LAN 2.4G/5G > More AP LABEL DESCRIPTION More AP Setup This is the index number of each SSID profile. Status This shows whether the SSID profile is active (a yellow bulb) or not (a gray bulb). SSID An SSID profile is the set of parameters relating to one of the EMG6765-Q10A’s BSSs. The SSID (Service Set IDentifier) identifies the Service Set with which a wireless device is associated. This field displays the name of the wireless profile on the network. When a wireless client scans for an AP to associate with, this is the name that is broadcast and seen in the wireless client utility. Security This field indicates the security mode of the SSID profile. Edit Click the Edit icon to configure the SSID profile. 9.4.1 More AP Edit Use this screen to edit an SSID profile. Click the Edit icon next to an SSID in the More AP screen. The following screen displays. EMG6765-Q10A User’s Guide 82 Chapter 9 Wireless LAN Figure 38 Network > Wireless LAN 2.4G/5G > More AP: Edit Figure 39 Network > Wireless LAN 2.4G/5G > More AP: Edit (the last SSID) The following table describes the labels in this screen. Table 23 Network > Wireless LAN 2.4G/5G > More AP: Edit LABEL DESCRIPTION Wireless Setup Active Select this to activate the SSID profile. Name (SSID) The SSID (Service Set IDentity) identifies the Service Set with which a wireless client is associated. Enter a descriptive name (up to 32 printable characters found on a typical English language keyboard) for the wireless LAN. EMG6765-Q10A User’s Guide 83 Chapter 9 Wireless LAN Table 23 Network > Wireless LAN 2.4G/5G > More AP: Edit (continued) LABEL DESCRIPTION Hide SSID Select this check box to hide the SSID in the outgoing beacon frame so a station cannot obtain the SSID through scanning using a site survey tool. Intra-BSS Traffic A Basic Service Set (BSS) exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point (AP). Intra-BSS traffic is traffic between wireless clients in the BSS. When Intra-BSS is enabled, wireless clients can access the wired network and communicate with each other. When Intra-BSS is disabled, wireless clients can still access the wired network but cannot communicate with each other. WMM QoS Check this to have the EMG6765-Q10A automatically give a service a priority level according to the ToS value in the IP header of packets it sends. WMM QoS (Wifi MultiMedia Quality of Service) gives high priority to voice and video, which makes them run more smoothly. Enable Guest WLAN Select the check box to activate guest wireless LAN. This is available only for the last SSID on the EMG6765-Q10A. IP Address Type an IP address for the devices on the Guest WLAN using this as the gateway IP address. IP Subnet Mask Type the subnet mask for the guest wireless LAN. Enable Bandwidth Managemen t for Guest WLAN Select this to turn on bandwidth management for the Guest WLAN network. Maximum Bandwidth Enter a number to specify maximum bandwidth the Guest WLAN network can use. Security Security Mode Select WPA2-PSK or WPA2 to add security on this wireless network. The wireless clients which want to associate to this network must have same wireless security settings as this device. After you select to use a security, additional options appears in this screen. See Section 9.3 on page 78 for detailed information on different security modes. Or you can select No Security to allow any client to associate this network without authentication. Note: If the WPS function is enabled (default), only No Security and WPA2-PSK are available in this field. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.5 MAC Filter Screen The MAC filter screen allows you to configure the EMG6765-Q10A to give exclusive access to devices (Allow) or exclude devices from accessing the EMG6765-Q10A (Deny). Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. You need to know the MAC address of the devices to configure this screen. To change your EMG6765-Q10A’s MAC filter settings, click Network > Wireless LAN 2.4G/5G > MAC Filter. The screen appears as shown. EMG6765-Q10A User’s Guide 84 Chapter 9 Wireless LAN Figure 40 Network > Wireless LAN 2.4G/5G > MAC Filter The following table describes the labels in this menu. Table 24 Network > Wireless LAN 2.4G/5G > MAC Filter LABEL DESCRIPTION SSID Select Select the SSID for which you want to configure MAC filtering. MAC Address Filter Select to turn on (Enable) or off (Disable) MAC address filtering. Filter Action Define the filter action for the list of MAC addresses in the MAC Filter Summary table. Select Allow to permit access to the EMG6765-Q10A, MAC addresses not listed will be denied access to the EMG6765-Q10A. Select Deny to block access to the EMG6765-Q10A, MAC addresses not listed will be allowed to access the EMG6765-Q10A. MAC Filter Summary Set This is the index number of the MAC address. MAC Address Enter the MAC address of the wireless station that are allowed or denied access to the EMG6765Q10A. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User’s Guide 85 Chapter 9 Wireless LAN 9.6 Wireless LAN Advanced Screen Use this screen to allow wireless advanced features, such as the output power, RTS/CTS Threshold settings. Click Network > Wireless LAN 2.4G/5G > Advanced. The screen appears as shown. Figure 41 Network > Wireless LAN 2.4G/5G > Advanced The following table describes the labels in this screen. Table 25 Network > Wireless LAN 2.4G/5G > Advanced LABEL DESCRIPTION Wireless Advanced Setup RTS/CTS Threshold Data with its frame size larger than this value will perform the RTS (Request To Send)/CTS (Clear To Send) handshake. This field is not configurable and the EMG6765-Q10A automatically changes to use the maximum value if you select 802.11a/an, 802.11a/an/ac, 802.11n, 802.11gn or 802.11bgn in the Wireless LAN 2.4G/5G > General screen. Fragmentation Threshold The threshold (number of bytes) for the fragmentation boundary for directed messages. It is the maximum data fragment size that can be sent. This field is not configurable and the EMG6765-Q10A automatically changes to use the maximum value if you select 802.11a/an, 802.11a/an/ac, 802.11n, 802.11gn or 802.11bgn in the Wireless LAN 2.4G/5G > General screen. Intra-BSS Traffic Blocking A Basic Service Set (BSS) exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point (AP). Intra-BSS traffic is traffic between wireless clients in the BSS. When Intra-BSS is enabled, wireless clients can access the wired network and communicate with each other. When Intra-BSS is disabled, wireless clients can still access the wired network but cannot communicate with each other. Select Enable to prevent crossover traffic from within the same SSID on the EMG6765-Q10A. Short Guard Interval Select Enable to use Short GI (Guard Interval). Tx Power Set the output power of the EMG6765-Q10A in this field. If there is a high density of APs in an area, decrease the output power of the EMG6765-Q10A to reduce interference with other APs. Select one of the following 100%, 90%, 75%, 50%, 25% or 10%. The guard interval is the gap introduced between data transmission from users in order to reduce interference. Reducing the interval increases data transfer rates but also increases interference. Increasing the interval reduces data transfer rates but also reduces interference. EMG6765-Q10A User’s Guide 86 Chapter 9 Wireless LAN Table 25 Network > Wireless LAN 2.4G/5G > Advanced (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.7 Quality of Service (QoS) Screen The QoS screen allows you to automatically give a service (such as VoIP and video) a priority level. Click Network > Wireless LAN 2.4G/5G > QoS. The following screen appears. Figure 42 Network > Wireless LAN 2.4G/5G > QoS The following table describes the labels in this screen. Table 26 Network > Wireless LAN 2.4G/5G > QoS LABEL DESCRIPTION WMM QoS Select Enable to have the EMG6765-Q10A automatically give a service a priority level according to the ToS value in the IP header of packets it sends. WMM QoS (Wifi MultiMedia Quality of Service) gives high priority to voice and video, which makes them run more smoothly. Note: This field is not configurable and the EMG6765-Q10A automatically enables WMM QoS if you select 802.11n, 802.11an, 802.11gn or 802.11bgn in the Wireless LAN 24G/5G > General screen. Apply Click Apply to save your changes to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.8 WPS Screen Use this screen to enable/disable WPS, view or generate a new PIN number and check current WPS status. To open this screen, click Network > Wireless LAN 2.4G/5G > WPS. Note: With WPS, wireless clients can only connect to the wireless network using the first SSID on the EMG6765-Q10A. EMG6765-Q10A User’s Guide 87 Chapter 9 Wireless LAN Figure 43 Network > Wireless LAN 2.4G/5G > WPS The following table describes the labels in this screen. Table 27 Network > Wireless LAN 2.4G/5G > WPS LABEL DESCRIPTION WPS Setup WPS Select Enable to turn on the WPS feature. Otherwise, select Disable. PIN Code Select Enable and click Apply to allow the PIN Configuration method. If you select Disable, you cannot create a new PIN number. PIN Number This is the WPS PIN (Personal Identification Number) of the EMG6765-Q10A. Enter this PIN in the configuration utility of the device you want to connect to the EMG6765-Q10A using WPS. The PIN is not necessary when you use WPS push-button method. Click Generate to generate a new PIN number. WPS Status Status This displays Configured when the EMG6765-Q10A has connected to a wireless network using WPS or when WPS Enable is selected and wireless or wireless security settings have been changed. The current wireless and wireless security settings also appear in the screen. This displays Unconfigured if WPS is disabled and there are no wireless or wireless security changes on the EMG6765-Q10A or you click Release Configuration to remove the configured wireless and wireless security settings. Release Configuration This button is only available when the WPS status displays Configured. 802.11 Mode This is the 802.11 mode used. Only compliant WLAN devices can associate with the EMG6765-Q10A. SSID This is the name of the wireless network (the EMG6765-Q10A’s first SSID). Security This is the type of wireless security employed by the network. Click this button to remove all configured wireless and wireless security settings for WPS connections on the EMG6765-Q10A. EMG6765-Q10A User’s Guide 88 Chapter 9 Wireless LAN Table 27 Network > Wireless LAN 2.4G/5G > WPS (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.9 WPS Station Screen Use this screen when you want to add a wireless station using WPS. To open this screen, click Network > Wireless LAN 2.4G/5G > WPS Station. Note: After you click Push Button on this screen, you have to press a similar button in the wireless station utility within 2 minutes. To add the second wireless station, you have to press these buttons on both device and the wireless station again after the first 2 minutes. Figure 44 Network > Wireless LAN 2.4G/5G > WPS Station The following table describes the labels in this screen. Table 28 Network > Wireless LAN 2.4G/5G > WPS Station LABEL DESCRIPTION Push Button Use this button when you use the PBC (Push Button Configuration) method to configure wireless station’s wireless settings. Click this to start WPS-aware wireless station scanning and the wireless security information synchronization. Or input station’s PIN number Use this button when you use the PIN Configuration method to configure wireless station’s wireless settings. Type the same PIN number generated in the wireless station’s utility. Then click Start to associate to each other and perform the wireless security information synchronization. 9.10 Scheduling Screen Use this screen to set the times your wireless LAN is turned on and off. Wireless LAN scheduling is disabled by default. The wireless LAN can be scheduled to turn on or off on certain days and at certain times. To open this screen, click Network > Wireless LAN 2.4G/5G > Scheduling tab. EMG6765-Q10A User’s Guide 89 Chapter 9 Wireless LAN Figure 45 Network > Wireless LAN 2.4G/5G > Scheduling The following table describes the labels in this screen. Table 29 Network > Wireless LAN 2.4G/5G > Scheduling LABEL DESCRIPTION Wireless LAN Scheduling Wireless LAN Scheduling Select Enable to activate the wireless LAN scheduling feature. Select Disable to turn it off. Scheduling WLAN Status Select On or Off to specify whether the Wireless LAN is turned on or off. This field works in conjunction with the Day and For the following times fields. Day Select Everyday or the specific days to turn the Wireless LAN on or off. If you select Everyday you can not select any specific days. This field works in conjunction with the For the following times field. For the following times (24-Hour Format) Select a begin time using the first set of hour and minute (min) drop down boxes and select an end time using the second set of hour and minute (min) drop down boxes. If you have chosen On earlier for the WLAN Status the Wireless LAN will turn on between the two times you enter in these fields. If you have chosen Off earlier for the WLAN Status the Wireless LAN will turn off between the two times you enter in these fields. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. 9.11 Airtime Management Screen Airtime is a period during which a Wi-Fi station transmits or receives data. Use this screen to manage the time for Wi-Fi transmission traffic and improve the EMG6765-Q10A’s network performance. Airtime management contributes to a consistent transmission by preventing clients or SSIDs from hogging the Wi-Fi network, and affecting others throughput. EMG6765-Q10A User’s Guide 90 Chapter 9 Wireless LAN Use airtime management to allocate a percentage of available airtime to active SSID profiles in the EMG6765-Q10A. You can also allocate airtime to hosts connected to the network. To open this screen, click Network > Wireless LAN 2.4G/5G > Airtime Management. Figure 46 Network > Wireless LAN 2.4G/5G > Airtime Management The following table describes the labels in this screen. Table 30 Network > Wireless LAN 2.4G/5G > Airtime Management LABEL DESCRIPTION Airtime Management Select Enable to activate the airtime management feature. Click Disable to turn it off. Airtime Management WiFi Interface Setup Use this to allocate a specific amount of time for an SSID’s transmissions. This is the index number of each SSID profile. Status This shows whether the SSID profile is active (a yellow bulb) or not (a gray bulb). SSID This field displays the name of the Wi-Fi network used in this SSID profile. Configure Method Select Manual to configure the percentage of airtime this SSID profile has. Otherwise select Auto for the EMG6765-Q10A to assign it automatically. Note: To allocate airtime, the SSID profile’s status should be active in the More AP screen. Percentage Airtime Management WiFi Station Setup Enter the percentage of time for the transmissions on this SSID profile. Use this to allocate a specific amount of time for transmissions of a Wi-Fi station connected to the EMG6765-Q10A. SSID Select Select the SSID the Wi-Fi station is connected to. Host Select Select a Wi-Fi station to assign airtime. EMG6765-Q10A User’s Guide 91 Chapter 9 Wireless LAN Table 30 Network > Wireless LAN 2.4G/5G > Airtime Management LABEL DESCRIPTION Percentage Enter the percentage of time for the transmissions on this Wi-Fi station. Note: The airtime per Wi-Fi Station is proportional to the airtime of the SSID this station is connected to. Add & Modify Click this to add or modify a Wi-Fi station airtime rule to the EMG6765-Q10A. Airtime Management Station Status WiFi Station This displays the name and MAC address of the Wi-Fi station. Interface SSID This displays the SSID the Wi-Fi station is connected to. Percentage This displays the percentage of airtime this Wi-Fi station has been assigned. Remove Click this to remove the airtime rule. Apply Click Apply to save your changes back to the EMG6765-Q10A. Back Click Back to begin configuring this screen afresh. 9.11.1 Airtime Management Scenarios The figure below is used to explain some possible scenarios on how airtime management works in the EMG6765-Q10A. • Scenario 1. All active SSIDs can use all of the EMG6765-Q10A’s airtime. Make sure the airtime total is 100%. If you don’t allocate all airtime to active SSIDs, the remaining airtime will be lost. Table 31 Scenario 1 SSID AIRTIME (%) CONFIGURE METHOD Home SSID 40% Manual IPTV SSID 50% Manual Public SSID 10% Manual EMG6765-Q10A User’s Guide 92 Chapter 9 Wireless LAN • Scenario 2. If Home SSID and IPTV SSID take 100% of the airtime in Manual, no Airtime (0%) is allocated to Public SSID, whether this SSID is in Auto or Manual. In this cases Manual will have priority over Auto. Table 32 Scenario 2 SSID AIRTIME (%) CONFIGURE METHOD Home SSID 40% Manual IPTV SSID 60% Manual Public SSID 0% Auto • Scenario 3. If all active SSIDs are in Auto, the EMG6765-Q10A will assign equal percentages of airtime to all active SSIDs. Table 33 Scenario 3 SSID AIRTIME (%) CONFIGURE METHOD Home SSID 33.3% Auto IPTV SSID 33.3% Auto Public SSID 33.3% Auto • Scenario 4. Wi-Fi Stations airtime is proportional to the total airtime of the SSID they belong to. In this scenario Wi-Fi Station A will take up 50% of the 40% assigned to Home SSID, which would be 40%*50%= 20%. Whereas Wi-Fi Station B will use 50% of the 10% assigned to Public SSID, which would be 10%*50%= 5%. Table 34 Scenario 4 SSID SSID AIRTIME (%) WI-FI STATION WI-FI STATION AIRTIME (%) CONFIGURE METHOD Home SSID 40% 50% Manual 50% Manual IPTV SSID 50% Public SSID 10% Manual EMG6765-Q10A User’s Guide 93 C H A P T E R 10 LAN 10.1 Overview This chapter describes how to configure LAN settings. A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. Figure 47 LAN Example The LAN screens can help you configure a manage IP address, and partition your physical network into logical networks. 10.2 What You Can Do • Use the IP screen to change the IP address for your EMG6765-Q10A (Section 10.4 on page 96). • Use the IP Alias screen to have the EMG6765-Q10A apply IP alias to create LAN subnets (Section 10.5 on page 96). • Use the IPv6 LAN screen to configure the IPv6 address for your EMG6765-Q10A on the LAN (Section 10.6 on page 97). • Use the IGMP Snooping screen to enable IGMP Snooping and configure IGMP modes. (Section 10.7 on page 98). EMG6765-Q10A User’s Guide 94 Chapter 10 LAN 10.3 What You Need To Know The actual physical connection determines whether the EMG6765-Q10A ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. Figure 48 LAN and WAN IP Addresses The LAN parameters of the EMG6765-Q10A are preset in the factory with the following values: • IP address of 192.168.1.1 with subnet mask of 255.255.255.0 (24 bits) • DHCP server enabled with 32 client IP addresses starting from 192.168.1.33. These parameters should work for the majority of installations. If your ISP gives you explicit DNS server address(es), read the embedded Web Configurator help regarding what fields need to be configured. 10.3.1 IP Pool Setup The EMG6765-Q10A is pre-configured with a pool of 32 IP addresses starting from 192.168.1.33 to 192.168.1.64. This configuration leaves 31 IP addresses (excluding the EMG6765-Q10A itself) in the lower range (192.168.1.2 to 192.168.1.32) for other server computers, for instance, servers for mail, FTP, TFTP, web, etc., that you may have. 10.3.2 LAN TCP/IP The EMG6765-Q10A has built-in DHCP server capability that assigns IP addresses and DNS servers to systems that support DHCP client capability. 10.3.3 IP Alias IP alias allows you to partition a physical network into different logical networks over the same Ethernet interface. The EMG6765-Q10A supports three logical LAN interfaces via its single physical Ethernet interface with the EMG6765-Q10A itself as the gateway for each LAN network. EMG6765-Q10A User’s Guide 95 Chapter 10 LAN 10.4 LAN IP Screen Use this screen to change the IP address for your EMG6765-Q10A. Click Network > LAN > IP. Figure 49 Network > LAN > IP The following table describes the labels in this screen. Table 35 Network > LAN > IP LABEL DESCRIPTION IP Address Type the IP address of your EMG6765-Q10A in dotted decimal notation. IP Subnet Mask The subnet mask specifies the network number portion of an IP address. Your EMG6765Q10A will automatically calculate the subnet mask based on the IP address that you assign. Unless you are implementing subnetting, use the subnet mask computed by the EMG6765Q10A. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 10.5 IP Alias Screen Use this screen to have the EMG6765-Q10A apply IP alias to create LAN subnets. Click LAN > IP Alias. Figure 50 Network > LAN > IP Alias EMG6765-Q10A User’s Guide 96 Chapter 10 LAN The following table describes the labels in this screen. Table 36 Network > LAN > IP Alias LABEL DESCRIPTION IP Alias 1, 2 Check this to enable IP alias to configure another LAN network for the EMG6765-Q10A. IP Address Type the IP alias address of your EMG6765-Q10A in dotted decimal notation. IP Subnet Mask The subnet mask specifies the network number portion of an IP address. Your EMG6765Q10A will automatically calculate the subnet mask based on the IP address that you assign. Unless you are implementing subnetting, use the subnet mask computed by the EMG6765Q10A. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 10.6 IPv6 LAN Screen Use this screen to configure the IPv6 address for your EMG6765-Q10A on the LAN. Click Network > LAN > IPv6 LAN. Figure 51 Network > LAN > IPv6 LAN The following table describes the labels on this screen. Table 37 Network > LAN > IPv6 LAN LABEL DESCRIPTION RA period Minimum RA period Enter the minimum time in seconds between router advertisement messages. LAN IPv6 Address Assignment Enable DHCPv6-PD Select this option to use DHCPv6 prefix delegation. The EMG6765-Q10A will obtain an IPv6 prefix from the ISP or a connected uplink router for the LAN. EMG6765-Q10A User’s Guide 97 Chapter 10 LAN Table 37 Network > LAN > IPv6 LAN (continued) LABEL DESCRIPTION Autoconfiguration Type Select SLAAC + RDNSS to enable IPv6 stateless auto-configuration on this interface. The interface will generate an IPv6 IP address itself from a prefix obtained from an IPv6 router in the network. Select SLAAC + Stateless DHCPv6 to enable IPv6 stateless auto-configuration on this interface. The interface will get an IPv6 address from an IPv6 router and the DHCP server. The IP address information gets through DHCPv6. Select Stateful DHCPv6 to allow a DHCP server to assign and pass IPv6 network addresses, prefixes and other configuration information to DHCP clients. Static IP Address Select this option to manually enter an IPv6 address if you want to use a static IP address. LAN IPv6 Address Enter the LAN IPv6 address you want to assign to your EMG6765-Q10A in hexadecimal notation. LAN IPv6 Prefix Length (48~64) Enter the 48 to 64 address prefix length to specify in an IPv6 address compose the network address. Prefix Preferred Lifetime Enter the preferred lifetime for the prefix. Prefix Valid Lifetime Enter the valid lifetime for the prefix. Link Local Only Select this option to only use the link local address on the EMG6765-Q10A interfaces in the LAN. ULA Select this option to identify a unique local address of the EMG6765-Q10A in the LAN. Apply Click Apply to save your changes with the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 10.7 IGMP Snooping Screen Use this screen to enable IGMP Snooping and configure IGMP mode. Click Network > LAN > IGMP Snooping. Figure 52 Network > LAN > IGMP Snooping The following table describes the labels on this screen. Table 38 Network > LAN > IGMP Snooping LABEL DESCRIPTION IGMP Snooping EMG6765-Q10A User’s Guide 98 Chapter 10 LAN Table 38 Network > LAN > IGMP Snooping (continued) LABEL DESCRIPTION Status Select this option to activate IGMP snooping. This allows the EMG6765-Q10A to passively learn multicast group. IGMP Mode Select Standard Mode to have the EMG6765-Q10A forward multicast packets to a port that joins the multicast group and broadcast unknown multicast packets from the WAN to all LAN ports. Select Blocking Mode to have the EMG6765-Q10A block all unknown multicast packets from the WAN. Apply Click Apply to save your changes with the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User’s Guide 99 C H A P T E R 11 MoCA 11.1 Overview MoCA (Multimedia over Coax Alliance) is an industry standard organization, which created a standard for transferring data and multimedia content over the existing coaxial wires in your home. Data communication and audio/video streaming are allowed at the same time. The EMG6765-Q10A (A) automatically sets up a MoCA network when multiple MoCA devices (nodes) are powered on and connected with a coaxial cable. The EMG6765-Q10A supports MoCA 2.0 and is backward compatible with MoCA 1.1. The MoCA 1.1 technology provides 175 Mbps net throughputs (270 Mbps PHY rate) and operates in the 500 to 1500 MHz frequency range. MoCA 2.0 in turbo mode offers actual data rates of up to 1 Gbps MAC throughputs and operates in the 500 to 1650 MHz operating frequency range. MoCA 2.0 also supports improved packet error rate (PER) and two new power saving modes: Standby (reduced power) and Sleep (minimum power). The EMG6765-Q10A should be connected to the WAN via Ethernet, then the coaxial network in your home will only work as a LAN. EMG6765-Q10A User’s Guide 100 Chapter 11 MoCA 11.2 What You Can Do • Use the MoCA screen (Section 11.3 on page 101) to set the MoCA Privacy, and enable multimedia and home networking over coaxial cabling. • Use the MoCA > Monitor screen (Section 11.4 on page 103) to view the MoCA network status and information about the connected MoCA devices (nodes). 11.3 MoCA Screen Use this screen to change the MoCA settings for your EMG6765-Q10A. Click Network > MoCA. Figure 53 Network > MoCA The following table describes the labels in this screen. Table 39 Network > MoCA LABEL DESCRIPTION Band Selection In MoCA frequency band plans, there are bands A, B, C1, C2, C3, C4, D, E, F, G, and H. The extended band D in MoCA 2.0 is between 1125 MHz and 1675 MHz. Two subbands (D-Low and D-High) are defined within the extended band D. • • Sub-band D-Low (DL): 1125 to 1225 MHz edge to edge (100 MHz wide) Sub-band D-High (DH): 1350 to 1675 MHz edge to edge (325 MHz wide) At the time of setting, the EMG6765-Q10A supports the sub-band D-High only. Channel Selection EMG6765-Q10A User’s Guide 101 Chapter 11 MoCA Table 39 Network > MoCA LABEL DESCRIPTION LOF Last Operational Frequency (LOF) is the last RF channel center frequency which a MoCA device (node) will automatically turn to when it is last in the linkup state, The center frequency of a channel is a central frequency in the middle of the upper cutoff and lower cutoff frequencies. If you clear the Network Search check box, manually select an operating frequency from the drop-down list. Network Search Select the check box to enable auto scan for the operating frequency. Primary Channel Select the first operating frequency range if you clear the Network Search check box. The field options vary depending on the center frequency you select in the LOF field. Secondary Offset Select the second operating frequency range if you clear the Network Search check box. Select None if you do not want to specify a second channel. Select Above to have the EMG6765-Q10A use a frequency higher than the upper edge of the selected primary channel. Select Below to have the EMG6765-Q10A use a frequency less than the lower edge of the selected primary channel. PER Mode The Packet Error Rate (PER) indicates the ratio between the total number of incorrectly received data packets and the total number of transmitted data packets. The total number of transmitted packets is at least 100,000,000 when the PER mode is NPER (Normal PER) and at least 10,000,000,000 when the PER mode is VLPER (Very Low PER). In very low PER mode, the physical data rate will be decreased in order to achieve a lower packet error rate. Select Normal to set the PER mode to NPER. Otherwise, select Very Low to set the PER mode to VLPER. Preferred NC The Network Coordinator (NC) is a node that performs the following functions in a MoCA network: beacon generation, MAP (Medium Allocation Plan) generation, admission of new MoCA nodes to the network, privacy key generation and distribution, and LMO (Link Maintenance Operation) scheduling. The NC is dynamically selected from all the MoCA nodes in the network. There is only one NC in a MoCA network and the rest of the MoCa nodes in the MoCA network are clients. Select Enable to configure the EMG6765-Q10A as a preferred network coordinator. The preferred NC has an advantage in the NC selection. Security Network Security Select Enable to turn on MoCA privacy. If this is enabled, all MoCA devices connected via coaxial cables must use the same password. Network Password Enter the password for the MoCA network. All packets in the MoCA network are encrypted except for beacons. The password should be 12 to 17 ASCII characters long. Retype to Confirm Enter the password again for confirmation. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User’s Guide 102 Chapter 11 MoCA 11.4 MoCA Monitor Screen Use this screen to view the MoCA network status and information about the connected MoCA devices (nodes). Click Network > MoCA > Monitor. Figure 54 Network > MoCA > Monitor The following table describes the labels in this screen. Table 40 Network > MoCA > Monitor LABEL DESCRIPTION MoCA Status Status This shows the MoCA network status. It displays Link Up if the EMG6765-Q10A joins the MoCA network successfully. Otherwise, it displays Link Down. Node Count This shows the number of the nodes (including the EMG6765-Q10A) present in the MoCA network. Node Coordinator This shows the ID of the network coordinator in the MoCA network. Channel This shows the primary channel frequency at which the EMG6765-Q10A is operating. Last Good Channel This shows the last RF channel center frequency you configured in the MoCA screen. Link Up Time This displays how long the connection with other MoCA node(s) has been up. MoCA Node List ID This shows the node ID in the MoCA network. Node Type This shows whether the MoCA node is acting as a Client or an NC (Network Coordinator) MoCA MAC This shows the MAC address of the MoCA node. TNode Tx PHY Rate This shows the transmitted PHY rate in Mbps from the MoCA node. Node Rx Power This shows the MoCA node’s power consumption (in dBm) of receiving. Node Rx Packets This shows the number of packets received by the MoCA node. Node Rx Corrected This shows the number of packets corrected and received by the MoCA node. Node Rx Drops This shows the number of packets dropped by the MoCA node. Refresh Click this button to renew the screen. EMG6765-Q10A User’s Guide 103 C H A P T E R 12 DHCP Server 12.1 Overview DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. You can configure the EMG6765-Q10A’s LAN as a DHCP server or disable it. When configured as a server, the EMG6765-Q10A provides the TCP/IP configuration for the clients. If DHCP service is disabled, you must have another DHCP server on your LAN, or else the computer must be manually configured. 12.1.1 What You Can Do • Use the General screen to enable the DHCP server (Section 12.2 on page 104). • Use the Advanced screen to assign IP addresses on the LAN to specific individual computers based on their MAC Addresses (Section 12.3 on page 105). • Use the Client List screen to view the current DHCP client information (Section 12.4 on page 107). 12.1.2 What You Need To Know The following terms may help as you read through this chapter. MAC Addresses Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. Find out the MAC addresses of your network devices if you intend to add them to the DHCP Client List screen. 12.2 DHCP Server General Screen Use this screen to enable the DHCP server. Click Network > DHCP Server. The following screen displays. Figure 55 Network > DHCP Server > General EMG6765-Q10A User’s Guide 104 Chapter 12 DHCP Server The following table describes the labels in this screen. Table 41 Network > DHCP Server > General LABEL DESCRIPTION DHCP Server Select Enable to activate DHCP for LAN. DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients (computers) to obtain TCP/IP configuration at startup from a server. Enable the DHCP server unless your ISP instructs you to do otherwise. Select Disable to stop the EMG6765-Q10A acting as a DHCP server. When configured as a server, the EMG6765Q10A provides TCP/IP configuration for the clients. If not, DHCP service is disabled and you must have another DHCP server on your LAN, or else the computers must be manually configured. When set as a server, fill in the following four fields. IP Pool Starting Address This field specifies the first of the contiguous addresses in the IP address pool for LAN. Pool Size This field specifies the size, or count of the IP address pool for LAN. Lease Time This field specifies how long an individual client can use an IP address before it has to request a new one. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 12.3 DHCP Server Advanced Screen This screen allows you to assign IP addresses on the LAN to specific individual computers based on their MAC addresses. You can also use this screen to configure the DNS server information that the EMG6765Q10A sends to the DHCP clients. To change your EMG6765-Q10A’s static DHCP settings, click Network > DHCP Server > Advanced. The following screen displays. EMG6765-Q10A User’s Guide 105 Chapter 12 DHCP Server Figure 56 Network > DHCP Server > Advanced The following table describes the labels in this screen. Table 42 Network > DHCP Server > Advanced LABEL DESCRIPTION Static DHCP Table This is the index number of the static IP table entry (row). MAC Address Type the MAC address (with colons) of a computer on your LAN. IP Address Type the LAN IP address of a computer on your LAN. DNS Server DNS Servers Assigned by DHCP Server The EMG6765-Q10A passes a DNS (Domain Name System) server IP address (in the order you specify here) to the DHCP clients. The EMG6765-Q10A only passes this information to the LAN DHCP clients when you enable DHCP Server. When you disable DHCP Server, DHCP service is disabled and you must have another DHCP sever on your LAN, or else the computers must have their DNS server addresses manually configured. EMG6765-Q10A User’s Guide 106 Chapter 12 DHCP Server Table 42 Network > DHCP Server > Advanced (continued) LABEL DESCRIPTION First DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information (and the EMG6765-Q10A's WAN IP address). The field to the right displays the (read-only) DNS server IP address that the ISP assigns. Second DNS Server Third DNS Server Select User-Defined if you have the IP address of a DNS server. Enter the DNS server's IP address in the field to the right. Select DNS Relay to have the EMG6765-Q10A act as a DNS proxy. The EMG6765-Q10A's LAN IP address displays in the field to the right (read-only). The EMG6765-Q10A tells the DHCP clients on the LAN that the EMG6765-Q10A itself is the DNS server. When a computer on the LAN sends a DNS query to the EMG6765-Q10A, the EMG6765-Q10A forwards the query to the EMG6765-Q10A's system DNS server (configured in the WAN screen) and relays the response back to the computer. You can only select DNS Relay for one of the three servers; if you select DNS Relay for a second or third DNS server, that choice changes to None after you click Apply. Select None if you do not want to configure DNS servers. If you do not configure a DNS server, you must know the IP address of a computer in order to access it. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 12.4 DHCP Client List Screen The DHCP table shows current DHCP client information (including IP Address, Host Name and MAC Address) of network clients using the EMG6765-Q10A’s DHCP servers. Configure this screen to always assign an IP address to a MAC address (and host name). Click Network > DHCP Server > Client List. Note: You can also view a read-only client list by clicking Monitor > DHCP Server. Figure 57 Network > DHCP Server > Client List The following table describes the labels in this screen. Table 43 Network > DHCP Server > Client List LABEL DESCRIPTION DHCP Client Table This is the index number of the host computer. Status This field displays whether the connection to the host computer is up (a yellow bulb) or down (a gray bulb). Host Name This field displays the computer host name. EMG6765-Q10A User’s Guide 107 Chapter 12 DHCP Server Table 43 Network > DHCP Server > Client List (continued) LABEL DESCRIPTION IP Address This field displays the IP address relative to the # field listed above. MAC Address This field shows the MAC address of the computer with the name in the Host Name field. Every Ethernet device has a unique MAC (Media Access Control) address which uniquely identifies a device. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. Reserve Select this if you want to reserve the IP address for this specific MAC address. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to reload the previous configuration for this screen. EMG6765-Q10A User’s Guide 108 C H A P T E R 13 NAT 13.1 Overview NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. For example, the source address of an outgoing packet, used within one network is changed to a different IP address known within another network. The figure below is a simple illustration of a NAT network. You want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses to the devices (A to D) connected to your EMG6765-Q10A. The ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. All traffic coming from A to D going out to the Internet use the IP address of the EMG6765-Q10A, which is 192.168.1.1. Figure 58 NAT Example This chapter discusses how to configure NAT on the EMG6765-Q10A. Note: You must create a firewall rule in addition to setting up NAT, to allow traffic from the WAN to be forwarded through the EMG6765-Q10A. 13.1.1 What You Can Do • Use the General screen to enable NAT (Section 13.2 on page 111). • Use the Port Forwarding screen to set a default server and change your EMG6765-Q10A’s port forwarding settings to forward incoming service requests to the server(s) on your local network (Section 13.3 on page 112). EMG6765-Q10A User’s Guide 109 Chapter 13 NAT • Use the Port Trigger screen to change your EMG6765-Q10A’s trigger port settings (Section 13.5.3 on page 117). 13.1.2 What You Need To Know The following terms and concepts may help as you read through this chapter. Inside/Outside This denotes where a host is located relative to the EMG6765-Q10A, for example, the computers of your subscribers are the inside hosts, while the web servers on the Internet are the outside hosts. Global/Local This denotes the IP address of a host in a packet as the packet traverses a router, for example, the local address refers to the IP address of a host when the packet is in the local network, while the global address refers to the IP address of the host when the same packet is traveling in the WAN side. Note: Inside/outside refers to the location of a host, while global/local refers to the IP address of a host used in a packet. An inside local address (ILA) is the IP address of an inside host in a packet when the packet is still in the local network, while an inside global address (IGA) is the IP address of the same inside host when the packet is on the WAN side. The following table summarizes this information. Table 44 NAT Definitions ITEM DESCRIPTION Inside This refers to the host on the LAN. Outside This refers to the host on the WAN. Local This refers to the packet address (source or destination) as the packet travels on the LAN. Global This refers to the packet address (source or destination) as the packet travels on the WAN. Note: NAT never changes the IP address (either local or global) of an outside host. What NAT Does In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. Note that the IP address (either local or global) of an outside host is never changed. The global IP addresses for the inside hosts can be either static or dynamically assigned by the ISP. In addition, you can designate servers, for example, a web server and a telnet server, on your local network and make them accessible to the outside world. If you do not define any servers, NAT offers the additional benefit of firewall protection. With no servers defined, your EMG6765-Q10A filters out all incoming inquiries, thus preventing intruders from probing your network. For more information on IP address translation, refer to RFC 1631, The IP Network Address Translator (NAT). EMG6765-Q10A User’s Guide 110 Chapter 13 NAT How NAT Works Each packet has two addresses – a source address and a destination address. For outgoing packets, the ILA (Inside Local Address) is the source address on the LAN, and the IGA (Inside Global Address) is the source address on the WAN. For incoming packets, the ILA is the destination address on the LAN, and the IGA is the destination address on the WAN. NAT maps private (local) IP addresses to globally unique ones required for communication with hosts on other networks. It replaces the original IP source address in each packet and then forwards it to the Internet. The EMG6765-Q10A keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored. The following figure illustrates this. Figure 59 How NAT Works 13.2 General Use this screen to enable NAT and set a default server. Click Network > NAT to open the General screen. Figure 60 Network > NAT > General EMG6765-Q10A User’s Guide 111 Chapter 13 NAT The following table describes the labels in this screen. Table 45 Network > NAT > General LABEL DESCRIPTION Network Address Translation (NAT) Network Address Translation (NAT) allows the translation of an Internet protocol address used within one network (for example a private IP address used in a local network) to a different IP address known within another network (for example a public IP address used on the Internet). Select Enable to activate NAT. Select Disable to turn it off. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 13.3 Port Forwarding Screen Use this screen to forward incoming service requests to the server(s) on your local network and set a default server. You may enter a single port number or a range of port numbers to be forwarded, and the local IP address of the desired server. The port number identifies a service; for example, web service is on port 80 and FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service), it might be better to specify a range of port numbers. In addition to the servers for specified services, NAT supports a default server. A service request that does not have a server explicitly designated for it is forwarded to the default server. If the default is not defined, the service request is simply discarded. Note: Many residential broadband ISP accounts do not allow you to run any server processes (such as a Web or FTP server) from your location. Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location. If you are unsure, refer to your ISP. Port forwarding allows you to define the local servers to which the incoming services will be forwarded. To change your EMG6765-Q10A’s port forwarding settings, click Network > NAT > Port Forwarding. The screen appears as shown. Note: If you do not assign a Default Server, the EMG6765-Q10A discards all packets received for ports that are not specified in this screen or remote management. Refer to Appendix B on page 200 for port numbers commonly used for particular services. EMG6765-Q10A User’s Guide 112 Chapter 13 NAT Figure 61 Network > NAT > Port Forwarding The following table describes the labels in this screen. Table 46 Network > NAT > Port Forwarding LABEL DESCRIPTION Default Server Setup Default Server In addition to the servers for specified services, NAT supports a default server. A default server receives packets from ports that are not specified in the Port Forwarding screen. You can decide whether you want to use the default server or specify a server manually. Select this to use the default server. Change to Server Select this and manually enter the server’s IP address. Service Name Select a pre-defined service from the drop-down list box. The pre-defined service port number(s) and protocol will be displayed in the port forwarding summary table. Otherwise, select User define to manually enter the port number(s) and select the IP protocol. Server IP Address Enter the inside IP address of the virtual server here and click Add to add it in the port forwarding summary table. Add Click this to add a new port forwarding rule. This is the number of an individual port forwarding server entry. Status This icon is turned on when the rule is enabled. Name This field displays a name to identify this rule. Protocol This is the transport layer protocol used for the service. WAN Interface This field displays the interface on which packets for the NAT entry are received. Port This field displays the external port number(s) that identifies a service. Translation Port This field displays the internal port number(s) that identifies a service. Server IP Address This field displays the inside IP address of the server. Modify Click the Edit icon to open the edit screen where you can modify an existing rule. Click the Delete icon to remove a rule. EMG6765-Q10A User’s Guide 113 Chapter 13 NAT Table 46 Network > NAT > Port Forwarding (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 13.3.1 Port Forwarding Edit Screen This screen lets you edit a port forwarding rule. Click a rule’s Edit icon in the Port Forwarding screen to open the following screen. Figure 62 Network > NAT > Port Forwarding Edit The following table describes the labels in this screen. Table 47 Network > NAT > Port Forwarding Edit LABEL DESCRIPTION Port Forwarding Select Enable to turn on this rule and the requested service can be forwarded to the host with a specified internal IP address. Select Disable to disallow forwarding of these ports to an inside server without having to delete the entry. Service Name Select User define and type a name (of up to 31 printable characters) to identify this rule in the first field next to Service Name. Otherwise, select a predefined service in the second field next to Service Name. Protocol Select the transport layer protocol supported by this virtual server. Choices are TCP, UDP, or TCP_UDP. If you have chosen a pre-defined service in the Service Name field, the protocol will be configured automatically. Port Type a port number(s) to define the service to be forwarded to the specified server. To specify a range of ports, enter a hyphen (-) between the first port and the last port, such as 10-. Server IP Address Type the IP address of the server on your LAN that receives packets from the port(s) specified in the Port field. Back Click Back to return to the previous screen. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User’s Guide 114 Chapter 13 NAT 13.4 Port Trigger Screen To change your EMG6765-Q10A’s trigger port settings, click Network > NAT > Port Trigger. The screen appears as shown. Note: Only one LAN computer can use a trigger port (range) at a time. Figure 63 Network > NAT > Port Trigger The following table describes the labels in this screen. Table 48 Network > NAT > Port Trigger LABEL DESCRIPTION This is the rule index number (read-only). Name Type a unique name (up to 15 characters) for identification purposes. All characters are permitted - including spaces. Incoming Incoming is a port (or a range of ports) that a server on the WAN uses when it sends out a particular service. The EMG6765-Q10A forwards the traffic with this port (or range of ports) to the client computer on the LAN that requested the service. Port Type a port number or the starting port number in a range of port numbers. End Port Type a port number or the ending port number in a range of port numbers. Trigger The trigger port is a port (or a range of ports) that causes (or triggers) the EMG6765-Q10A to record the IP address of the LAN computer that sent the traffic to a server on the WAN. Port Type a port number or the starting port number in a range of port numbers. End Port Type a port number or the ending port number in a range of port numbers. Timer (Mins) Enter the interval (in minutes) a trigger port records an IP address of the client requesting the service. EMG6765-Q10A User’s Guide 115 Chapter 13 NAT Table 48 Network > NAT > Port Trigger (continued) LABEL DESCRIPTION Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 13.5 Technical Reference The following section contains additional technical information about the EMG6765-Q10A features described in this chapter. 13.5.1 NATPort Forwarding: Services and Port Numbers A port forwarding set is a list of inside (behind NAT on the LAN) servers, for example, web or FTP, that you can make accessible to the outside world even though NAT makes your whole inside network appear as a single machine to the outside world. Use the Port Forwarding screen to forward incoming service requests to the server(s) on your local network. You may enter a single port number or a range of port numbers to be forwarded, and the local IP address of the desired server. The port number identifies a service; for example, web service is on port 80 and FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service), it might be better to specify a range of port numbers. In addition to the servers for specified services, NAT supports a default server. A service request that does not have a server explicitly designated for it is forwarded to the default server. If the default is not defined, the service request is simply discarded. Note: Many residential broadband ISP accounts do not allow you to run any server processes (such as a Web or FTP server) from your location. Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location. If you are unsure, refer to your ISP. 13.5.2 NAT Port Forwarding Example Let's say you want to assign ports 21-25 to one FTP, Telnet and SMTP server (A in the example), port 80 to another (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. EMG6765-Q10A User’s Guide 116 Chapter 13 NAT Figure 64 Multiple Servers Behind NAT Example 13.5.3 Trigger Port Forwarding Some services use a dedicated range of ports on the client side and a dedicated range of ports on the server side. With regular port forwarding you set a forwarding port in NAT to forward a service (coming in from the server on the WAN) to the IP address of a computer on the client side (LAN). The problem is that port forwarding only forwards a service to a single LAN IP address. In order to use the same service on a different LAN computer, you have to manually replace the LAN computer's IP address in the forwarding port with another LAN computer's IP address. Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service. The EMG6765-Q10A records the IP address of a LAN computer that sends traffic to the WAN to request a service with a specific port number and protocol (a "trigger" port). When the EMG6765-Q10A's WAN port receives a response with a specific port number and protocol ("incoming" port), the EMG6765-Q10A forwards the traffic to the LAN IP address of the computer that sent the request. After that computer’s connection for that service closes, another computer on the LAN can use the service in the same manner. This way you do not need to configure a new IP address each time you want a different LAN computer to use the application. 13.5.4 Trigger Port Forwarding Example The following is an example of trigger port forwarding. EMG6765-Q10A User’s Guide 117 Chapter 13 NAT Figure 65 Trigger Port Forwarding Process: Example Jane requests a file from the Real Audio server (port 7070). Port 7070 is a “trigger” port and causes the EMG6765-Q10A to record Jane’s computer IP address. The EMG6765-Q10A associates Jane's computer IP address with the "incoming" port range of 6970-7170. The Real Audio server responds using a port number ranging between 6970-7170. The EMG6765-Q10A forwards the traffic to Jane’s computer IP address. Only Jane can connect to the Real Audio server until the connection is closed or times out. The EMG6765-Q10A times out in three minutes with UDP (User Datagram Protocol), or two hours with TCP/IP (Transfer Control Protocol/Internet Protocol). 13.5.5 Two Points To Remember About Trigger Ports Trigger events only happen on data that is coming from inside the EMG6765-Q10A and going to the outside. If an application needs a continuous data stream, that port (range) will be tied up so that another computer on the LAN can’t trigger it. EMG6765-Q10A User’s Guide 118 C H A P T E R 14 DDNS 14.1 Overview DDNS services let you use a domain name with a dynamic IP address. 14.1.1 What You Need To Know The following terms and concepts may help as you read through this chapter. What is DDNS? Dynamic Domain Name Service (DDNS) services let you use a fixed domain name with a dynamic IP address. Users can always use the same domain name instead of a different dynamic IP address that changes each time to connect to the EMG6765-Q10A or a server in your network. Note: The EMG6765-Q10A must have a public global IP address and you should have your registered DDNS account information on hand. 14.2 General To change your EMG6765-Q10A’s DDNS, click Network > DDNS. The screen appears as shown. Figure 66 Dynamic DNS The following table describes the labels in this screen. Table 49 Dynamic DNS LABEL DESCRIPTION Dynamic DNS Select Enable to use dynamic DNS. Select Disable to turn this feature off. Service Provider Select the name of your Dynamic DNS service provider. EMG6765-Q10A User’s Guide 119 Chapter 14 DDNS Table 49 Dynamic DNS (continued) LABEL DESCRIPTION Host Name Enter a host names in the field provided. You can specify up to two host names in the field separated by a comma (","). Username Enter your user name. Password Enter the password assigned to you. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User’s Guide 120 C H A P T E R 15 Static Route 15.1 Overview This chapter shows you how to configure static routes for your EMG6765-Q10A. The EMG6765-Q10A usually uses the default gateway to route outbound traffic from computers on the LAN to the Internet. To have the EMG6765-Q10A send data to devices not reachable through the default gateway, use static routes. For example, the next figure shows a computer (A) connected to the EMG6765-Q10A’s LAN interface. The EMG6765-Q10A routes most traffic from A to the Internet through the EMG6765-Q10A’s default gateway (R1). You create one static route to connect to services offered by your ISP behind router R2. You create another static route to communicate with a separate network behind a router R3 connected to the LAN. Figure 67 Example of Static Routing Topology 15.2 IP Static Route Screen Click Network > Static Route to open the Static Route screen. EMG6765-Q10A User’s Guide 121 Chapter 15 Static Route Figure 68 Network > Static Route The following table describes the labels in this screen. Table 50 Network > Static Route LABEL DESCRIPTION Add Static Route Click this to create a new rule. Static Route Rules This is the number of an individual static route. Status This field indicates whether the rule is active (yellow bulb) or not (gray bulb). Name This field displays a name to identify this rule. Destination This parameter specifies the IP network address of the final destination. Routing is always based on network number. Gateway This is the IP address of the gateway. The gateway is a router or switch on the same network segment as the device's LAN or WAN port. The gateway helps forward packets to their destinations. Subnet Mask This parameter specifies the IP network subnet mask of the final destination. Interface This is the WAN interface through which the traffic is routed. Modify Click the Edit icon to open a screen where you can modify an existing rule. Click the Delete icon to remove a rule from the EMG6765-Q10A. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 15.2.1 Add/Edit Static Route Click the Add Static Route button or a rule’s Edit icon in the Static Route screen. Use this screen to configure the required information for a static route. Figure 69 Network > Static Route: Add/Edit EMG6765-Q10A User’s Guide 122 Chapter 15 Static Route The following table describes the labels in this screen. Table 51 Network > Static Route: Add/Edit LABEL DESCRIPTION Static Route Select to enable or disable this rule. Route Name Type a name to identify this rule. You can use up to 31 printable English keyboard characters, including spaces. Destination IP Address This parameter specifies the IP network address of the final destination. Routing is always based on network number. If you need to specify a route to a single host, use a subnet mask of 255.255.255.255 in the subnet mask field to force the network number to be identical to the host ID. IP Subnet Mask Enter the IP subnet mask here. Use Gateway IP Address Select to enable or disable this rule. Gateway IP Address Enter the IP address of the next-hop gateway. The gateway is a router or switch on the same segment as your EMG6765-Q10A's interface(s). The gateway helps forward packets to their destinations. Use Interface Select a WAN interface through which the traffic is sent. You must have the WAN interface(s) already configured in the WAN screens. Back Click Back to return to the previous screen without saving. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to set every field in this screen to its last-saved value. EMG6765-Q10A User’s Guide 123 C H A P T E R 16 Interface Group 16.1 Overview By default, all LAN and WAN interfaces on the EMG6765-Q10A are in the same group and can communicate with each other. Each group acts as an independent network on the EMG6765-Q10A. 16.2 The Interface Group Screen You can manually add a LAN and/or WLAN interface to a new group. Click Network > Interface Group to open the following screen. Figure 70 Network > Interface Group The following table describes the fields in this screen. Table 52 Network > Interface Group LABEL DESCRIPTION Add Click this to add a new interface grouping rule. You must configure a WAN connection before you can add a new interface grouping rule. See Chapter 8 on page 60 for more information. Interface Grouping Rules Name This shows the descriptive name of the group. WAN Interface This shows the WAN interfaces in the group. LAN Interfaces This shows the LAN and/or WLAN interfaces in the group. Criteria This shows the filtering criteria for the group. Delete Click the Delete icon to remove the group. 16.2.1 Add Interface Group Click the Add button in the Interface Group screen to open the following screen. Use this screen to create a new interface group. EMG6765-Q10A User’s Guide 124 Chapter 16 Interface Group Note: An interface can belong to a group only. Figure 71 Interface Group > Add New Group The following table describes the fields in this screen. Table 53 Interface Group > Add New Group LABEL DESCRIPTION Group Name Enter a name to identify this group. WAN Interfaces used in the group Select a WAN interface to be used in this group. Grouped LAN Interfaces Select a LAN or wireless LAN interface in the Available LAN Interfaces and use the left-facing arrow to move it to the Grouped LAN Interfaces to add the interface to this group. Available LAN Interfaces Select None to not add a WAN interface to this group. To remove a LAN or wireless LAN interface from the Grouped LAN Interfaces, use the right-facing arrow. Add Click this button to create a new rule. Delete Click the Delete icon to remove this rule from the EMG6765-Q10A. DHCP Option Rules This shows the index number of the rule. Filter Criteria This shows the filtering criteria. The LAN interface on which the matched traffic is received will belong to this group automatically. Back Click this button to return to the previous screen without saving any changes. EMG6765-Q10A User’s Guide 125 Chapter 16 Interface Group Table 53 Interface Group > Add New Group LABEL DESCRIPTION Apply Click this button to save your settings back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 16.2.2 Add Interface Group Criteria Click the Add button in the Interface Group screen to open the following screen. Figure 72 Interface Group > Add New Group > Add Interface Group Criteria The following table describes the fields in this screen. Table 54 Interface Group > Add New Group > Add Interface Group Criteria LABEL DESCRIPTION DHCP Option 60 Select this option and enter the Vendor Class Identifier (Option 60) of the matched traffic, such as the type of the hardware or firmware. Vendor ID Enter the identification number assigned to the company by the IANA (Internet Assigned Numbers Authority). Apply Click this button to save your settings back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User’s Guide 126 C H A P T E R 17 Firewall 17.1 Overview Use these screens to enable and configure the firewall that protects your EMG6765-Q10A and your LAN from unwanted or malicious traffic. Enable the firewall to protect your LAN computers from attacks by hackers on the Internet and control access between the LAN and WAN. By default the firewall: • allows traffic that originates from your LAN computers to go to all of the networks. • blocks traffic that originates on the other networks from going to the LAN. The following figure illustrates the default firewall action. User A can initiate an IM (Instant Messaging) session from the LAN to the WAN (1). Return traffic for this session is also allowed (2). However other traffic initiated from the WAN is blocked (3 and 4). Figure 73 Default Firewall Action 17.1.1 What You Can Do • Use the General screen to enable or disable the EMG6765-Q10A’s firewall (Section 17.2 on page 129). • Use the Services screen enable service blocking, enter/delete/modify the services you want to block and the date/time you want to block them (Section 17.3 on page 129). 17.1.2 What You Need To Know The following terms and concepts may help as you read through this chapter. EMG6765-Q10A User’s Guide 127 Chapter 17 Firewall What is a Firewall? Originally, the term “firewall” referred to a construction technique designed to prevent the spread of fire from one room to another. The networking term "firewall" is a system or group of systems that enforces an access-control policy between two networks. It may also be defined as a mechanism used to protect a trusted network from a network that is not trusted. Of course, firewalls cannot solve every security problem. A firewall is one of the mechanisms used to establish a network security perimeter in support of a network security policy. It should never be the only mechanism or method employed. For a firewall to guard effectively, you must design and deploy it appropriately. This requires integrating the firewall into a broad information-security policy. In addition, specific policies must be implemented within the firewall itself. Stateful Inspection Firewall Stateful inspection firewalls restrict access by screening data packets against defined access rules. They make access control decisions based on IP address and protocol. They also "inspect" the session data to assure the integrity of the connection and to adapt to dynamic protocols. These firewalls generally provide the best speed and transparency; however, they may lack the granular application level access control or caching that some proxies support. Firewalls, of one type or another, have become an integral part of standard security solutions for enterprises. About the EMG6765-Q10A Firewall The EMG6765-Q10A’s firewall feature physically separates the LAN and the WAN and acts as a secure gateway for all data passing between the networks. It is a stateful inspection firewall and is designed to protect against Denial of Service attacks when activated (click the General tab under Firewall and then click the Enable Firewall check box). The EMG6765-Q10A's purpose is to allow a private Local Area Network (LAN) to be securely connected to the Internet. The EMG6765-Q10A can be used to prevent theft, destruction and modification of data, as well as log events, which may be important to the security of your network. The EMG6765-Q10A is installed between the LAN and a broadband modem connecting to the Internet. This allows it to act as a secure gateway for all data passing between the Internet and the LAN. The EMG6765-Q10A has one Ethernet WAN port and four Ethernet LAN ports, which are used to physically separate the network into two areas.The WAN (Wide Area Network) port attaches to the broadband (cable or DSL) modem to the Internet. The LAN (Local Area Network) port attaches to a network of computers, which needs security from the outside world. These computers will have access to Internet services such as e-mail, FTP and the World Wide Web. However, "inbound access" is not allowed (by default) unless the remote host is authorized to use a specific service. Guidelines For Enhancing Security With Your Firewall Change the default password via Web Configurator. Think about access control before you connect to the network in any way, including attaching a modem to the port. Limit who can access your router. EMG6765-Q10A User’s Guide 128 Chapter 17 Firewall Don't enable any local service (such as NTP) that you don't use. Any enabled service could present a potential security risk. A determined hacker might be able to find creative ways to misuse the enabled services to access the firewall or the network. For local services that are enabled, protect against misuse. Protect by configuring the services to communicate only with specific peers, and protect by configuring rules to block packets for the services at specific interfaces. Protect against IP spoofing by making sure the firewall is active. Keep the firewall in a secured (locked) room. 17.2 General Screen Use this screen to enable or disable the EMG6765-Q10A’s firewall, and set up firewall logs. Click Security > Firewall to open the General screen. Figure 74 Security > Firewall > General l The following table describes the labels in this screen. Table 55 Security > Firewall > General LABEL DESCRIPTION Enable Firewall Select this check box to activate the firewall. The EMG6765-Q10A performs access control and protects against Denial of Service (DoS) attacks when the firewall is activated. Apply Click Apply to save the settings. Cancel Click Cancel to start configuring this screen again. 17.3 Services Screen If an outside user attempts to probe an unsupported port on your EMG6765-Q10A, an ICMP response packet is automatically returned. This allows the outside user to know the EMG6765-Q10A exists. Use this screen to prevent the ICMP response packet from being sent. This keeps outsiders from discovering your EMG6765-Q10A when unsupported ports are probed. You can also use this screen to enable service blocking, enter/delete/modify the services you want to block and the date/time you want to block them. Click Security > Firewall > Services. The screen appears as shown next. EMG6765-Q10A User’s Guide 129 Chapter 17 Firewall Figure 75 Security > Firewall > Services l The following table describes the labels in this screen. Table 56 Security > Firewall > Services LABEL DESCRIPTION ICMP Internet Control Message Protocol is a message control and error-reporting protocol between a host server and a gateway to the Internet. ICMP uses Internet Protocol (IP) datagrams, but the messages are processed by the TCP/IP software and directly apparent to the application user. Respond to Ping on The EMG6765-Q10A will not respond to any incoming Ping requests when Disable is selected. Select LAN to reply to incoming LAN Ping requests. Select WAN to reply to incoming WAN Ping requests. Otherwise select LAN&WAN to reply to all incoming LAN and WAN Ping requests. Apply Click Apply to save the settings. Enable Firewall Rule Enable Firewall Rule Select this check box to activate the firewall rules that you define (see Add Firewall Rule below). Action Select which action the firewall rule applies to the packets, select Deny to drop the packets and Allow to accept the packets. Apply Click Apply to save the settings. Add Firewall Rule Service Name Enter a name that identifies or describes the firewall rule. MAC Address Enter the MAC address of the computer for which the firewall rule applies. Dest IP Address Enter the IP address of the computer to which traffic for the application or service is entering. The EMG6765-Q10A applies the firewall rule to traffic initiating from this computer. Source IP Address Enter the IP address of the computer that initializes traffic for the application or service. The EMG6765-Q10A applies the firewall rule to traffic initiating from this computer. EMG6765-Q10A User’s Guide 130 Chapter 17 Firewall Table 56 Security > Firewall > Services (continued) LABEL DESCRIPTION Protocol Select the protocol (TCP, UDP or ICMP) used to transport the packets for which you want to apply the firewall rule. Dest Port Range Enter the port number/range of the destination that define the traffic type, for example TCP port 80 defines web traffic. Source Port Range Enter the port number/range of the source that define the traffic type, for example TCP port 80 defines web traffic. Action This field displays whether the firewall silently discards packets (Deny), or permits the passage of packets (Allow). Add Rule Click Add to save the firewall rule. Firewall Rule This is your firewall rule number. The ordering of your rules is important as rules are applied in turn. Service Name This is a name that identifies or describes the firewall rule. MAC address This is the MAC address of the computer for which the firewall rule applies. Dest IP This is the IP address of the computer to which traffic for the application or service is entering. Source IP This is the IP address of the computer from which traffic for the application or service is initialized. Protocol This is the protocol (TCP, UDP or ICMP) used to transport the packets for which you want to apply the firewall rule. Dest Port Range This is the port number/range of the destination that define the traffic type, for example TCP port 80 defines web traffic. Source Port Range This is the port number/range of the source that define the traffic type, for example TCP port 80 defines web traffic. Action Deny - Traffic matching the conditions of the firewall rule are stopped. Delete Click Delete to remove the firewall rule. Cancel Click Cancel to start configuring this screen again. See Appendix B on page 200 for commonly used services and port numbers. EMG6765-Q10A User’s Guide 131 C H A P T E R 18 Content Filtering 18.1 Overview This chapter shows you how to configure content filtering. Content filtering is the ability to block certain web features. 18.2 Content Filter Use this screen to restrict web features, and designate a trusted computer. Click Security > Content Filter to open the Content Filter screen. Figure 76 Security > Content Filter The following table describes the labels in this screen. Table 57 Security > Content Filter LABEL DESCRIPTION Trusted IP Setup To enable this feature, type an IP address of any one of the computers in your network that you want to have as a trusted computer. This allows the trusted computer to have full access to all features that are configured to be blocked by content filtering. Leave this field blank to have no trusted computers. Restrict Web Features Select the box(es) to restrict a feature. When you download a page containing a restricted feature, that part of the web page will appear blank or grayed out. ActiveX A tool for building dynamic and active Web pages and distributed object applications. When you visit an ActiveX Web site, ActiveX controls are downloaded to your browser, where they remain in case you visit the site again. Java A programming language and development environment for building downloadable Web components or Internet and intranet business applications of all kinds. Cookies Used by Web servers to track usage and provide service based on ID. EMG6765-Q10A User’s Guide 132 Chapter 18 Content Filtering Table 57 Security > Content Filter (continued) LABEL DESCRIPTION Web Proxy A server that acts as an intermediary between a user and the Internet to provide security, administrative control, and caching service. When a proxy server is located on the WAN it is possible for LAN users to circumvent content filtering by pointing to this proxy server. Apply Click Apply to save your changes. Cancel Click Cancel to begin configuring this screen afresh EMG6765-Q10A User’s Guide 133 C H A P T E R 19 IPv6 Firewall 19.1 Overview This chapter shows you how to enable and create IPv6 firewall rules to block unwanted IPv6 traffic. 19.2 IPv6 Firewall Screen Click Configuration > Security > IPv6 Firewall. The Service screen appears as shown. Figure 77 Configuration > Security > IPv6 Firewall EMG6765-Q10A User’s Guide 134 Chapter 19 IPv6 Firewall The following table describes the labels in this screen. Table 58 Configuration > Security > IPv6 Firewall LABEL DESCRIPTION Enable IPv6 Simple Security Select this to enable IPv6 Simple Security. IPv6 Simple Security is defined in RFC 6092. This security discards certain packets (such as packets with multicast source and/or destination address) to secure local networks and Internet. Apply Click Apply to save the settings. ICMPv6 Internet Control Message Protocol for IPv6 (ICMPv6 or ICMP for IPv6) is defined in RFC 4443. ICMPv6 has a preceding Next Header value of 58, which is different from the value used to identify ICMP for IPv4. ICMPv6 is an integral part of IPv6. IPv6 nodes use ICMPv6 to report errors encountered in packet processing and perform other diagnostic functions, such as "ping". Respond to Ping on The EMG6765-Q10A will not respond to any incoming Ping requests when Disable is selected. Select LAN to reply to incoming LAN Ping requests. Select WAN to reply to incoming WAN Ping requests. Otherwise select LAN&WAN to reply to all incoming LAN and WAN Ping requests. Apply Click Apply to save the settings. Enable Firewall Rule Enable Firewall Rule Select this check box to activate the firewall rules that you define (see Add Firewall Rule below). Apply Click Apply to save the settings. Add Firewall Rule Service Name Enter a name that identifies or describes the firewall rule. MAC Address Enter the MAC address of the computer for which the firewall rule applies. Dest_IP_Address Enter the IPv6 address of the computer to which traffic for the application or service is entering. Source_IP_Address Enter the IPv6 address of the computer that initializes traffic for the application or service. The EMG6765-Q10A applies the firewall rule to traffic destined for this computer. The EMG6765-Q10A applies the firewall rule to traffic initiating from this computer. Protocol Select the protocol (TCP, UDP or ICMP) used to transport the packets for which you want to apply the firewall rule. Dest Port Range Enter the port number/range of the destination that defines the traffic type, for example TCP port 80 defines web traffic. Source Port Range Enter the port number/range of the source that defines the traffic type, for example TCP port 80 defines web traffic. Add Rule Click Add Rule to save the firewall rule. Firewall Rule This is your firewall rule number. The ordering of your rules is important as rules are applied in turn. ServiceName This is a name that identifies or describes the firewall rule. MACaddress This is the MAC address of the computer for which the firewall rule applies. DestIP This is the IP address of the computer to which traffic for the application or service is entering. SourceIP This is the IP address of the computer to which traffic for the application or service is initialized. Protocol This is the protocol (TCP, UDP or ICMP) used to transport the packets for which you want to apply the firewall rule. DestPortRange This is the port number/range of the destination that defines the traffic type, for example TCP port 80 defines web traffic. EMG6765-Q10A User’s Guide 135 Chapter 19 IPv6 Firewall Table 58 Configuration > Security > IPv6 Firewall (continued) LABEL DESCRIPTION SourcePortRange This is the port number/range of the source that defines the traffic type, for example TCP port 80 defines web traffic. Action DROP - Traffic matching the conditions of the firewall rule is stopped. Delete Click Delete to remove the firewall rule. Cancel Click Cancel to restore your previously saved settings. EMG6765-Q10A User’s Guide 136 C H A P T E R 20 Parental Control 20.1 Overview Parental controls allow you to block specific URLs. You can also define time periods and days during which the EMG6765-Q10A performs parental control on a specific user. 20.1.1 What You Need To Know The following terms and concepts may help as you read through this chapter. Keyword Blocking URL Checking The EMG6765-Q10A checks the URL’s domain name (or IP address) and file path separately when performing keyword blocking. The URL’s domain name or IP address is the characters that come before the first slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, the domain name is www.zyxel.com.tw. The file path is the characters that come after the first slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, the file path is news/pressroom.php. Since the EMG6765-Q10A checks the URL’s domain name (or IP address) and file path separately, it will not find items that go across the two. For example, with the URL www.zyxel.com.tw/news/ pressroom.php, the EMG6765-Q10A would find “tw” in the domain name (www.zyxel.com.tw). It would also find “news” in the file path (news/pressroom.php) but it would not find “tw/news”. 20.2 Parental Control Screen Use this screen to enable parental control, view the parental control rules and schedules. Click Configuration > Security > Parental Control to open the following screen. EMG6765-Q10A User’s Guide 137 Chapter 20 Parental Control Figure 78 Security > Parental Control The following table describes the fields in this screen. Table 59 Security > Parental Control LABEL DESCRIPTION General Parental Control Select Enable to activate parental control. Add new rules Click this if you want to configure a new parental control rule. Parental Control Rules This shows the index number of the rule. Status This indicates whether the rule is active or not. A yellow bulb signifies that this rule is active. A gray bulb signifies that this rule is not active. Rule Name This shows the name of the rule. Home Network User (MAC) This shows the MAC address of the LAN user’s computer to which this rule applies. Internet Access Schedule This shows the day(s) and time on which parental control is enabled. Network Service This shows whether the network service is configured. If not, None will be shown. Website Blocked This shows whether the website block is configured. If not, None will be shown. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 20.2.1 Add/Edit a Parental Control Rule Click Add new rules in the Parental Control screen to add a new rule or click the Edit icon next to an existing rule to edit it. Use this screen to configure a restricted access schedule and/or URL filtering settings to block the users on your network from accessing certain web sites. EMG6765-Q10A User’s Guide 138 Chapter 20 Parental Control Figure 79 Security > Parental Control: Add/Edit new rules The following table describes the fields in this screen. Table 60 Security > Parental Control: Add/Edit new rules LABEL DESCRIPTION General Active Select the check box to activate this parental control rule. Parental Control Profile Name Enter a descriptive name for the rule. Home Network User Select the LAN user that you want to apply this rule to from the drop-down list box. If you select Custom, enter the LAN user’s MAC address in the MAC Address field. If you select All, the rule applies to all LAN users. Internet Access Schedule Day Select check boxes for the days that you want the EMG6765-Q10A to perform parental control. Time Drag the time bar to define the time that the LAN user is allowed access. EMG6765-Q10A User’s Guide 139 Chapter 20 Parental Control Table 60 Security > Parental Control: Add/Edit new rules (continued) LABEL DESCRIPTION Network Service Network Service Setting If you select Block, the EMG6765-Q10A prohibits the users from using the services listed below. Add new service Click this to show a screen in which you can add a new service rule. You can configure the Service Name, Protocol, and Port of the new rule. If you select Allow, the EMG6765-Q10A blocks all services except ones listed below. Network Service Rules This shows the index number of the rule. Select the check box next to the rule to activate it. Service Name This shows the name of the service. Protocol:Port This shows the protocol and the port of the service. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. Blocked Site/URL Keyword Keyword Use this field to enter the website URL or URL keyword to which the EMG6765-Q10A blocks access and click Add. Click Delete to remove it. Click Clear All to remove all keywords entered. Apply Click Apply to save your settings back to the EMG6765-Q10A. Back Click Back to return to the previous screen. 20.2.2 Add/Edit a Service Click Add new service in the Parental Control > Add/Edit new rules screen to add a new entry or click the Edit icon next to an existing entry to edit it. Use this screen to configure a service rule. Figure 80 Security > Parental Control > Add/Edit new rules > Add/Edit new service The following table describes the fields in this screen. Table 61 Security > Parental Control > Add/Edit new rules > Add/Edit new service LABEL DESCRIPTION Service Name Select the name of the service. Otherwise, select User define and manually specify the name, protocol and the port of the service. Protocol Select the transport layer protocol used for the service. Choices are TCP, UDP, or TCP/UDP. If you have chosen a pre-defined service in the Service Name field, this field will not be configurable. Port Enter the port of the service. If you have chosen a pre-defined service in the Service Name field, this field will not be configurable. EMG6765-Q10A User’s Guide 140 Chapter 20 Parental Control Table 61 Security > Parental Control > Add/Edit new rules > Add/Edit new service (continued) LABEL DESCRIPTION Apply Click Apply to save your settings with the EMG6765-Q10A. Back Click Back to return to the previous screen. 20.3 Technical Reference The following section contains additional technical information about the EMG6765-Q10A features described in this chapter. 20.3.1 Customizing Keyword Blocking URL Checking You can use commands to set how much of a website’s URL the content filter is to check for keyword blocking. See the appendices for information on how to access and use the command interpreter. Domain Name or IP Address URL Checking By default, the EMG6765-Q10A checks the URL’s domain name or IP address when performing keyword blocking. This means that the EMG6765-Q10A checks the characters that come before the first slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, content filtering only searches for keywords within www.zyxel.com.tw. Full Path URL Checking Full path URL checking has the EMG6765-Q10A check the characters that come before the last slash in the URL. For example, with the URL www.zyxel.com.tw/news/pressroom.php, full path URL checking searches for keywords within www.zyxel.com.tw/news/. Use the ip urlfilter customize actionFlags 6 [disable | enable] command to extend (or not extend) the keyword blocking search to include the URL's full path. File Name URL Checking Filename URL checking has the EMG6765-Q10A check all of the characters in the URL. For example, filename URL checking searches for keywords within the URL www.zyxel.com.tw/news/ pressroom.php. Use the ip urlfilter customize actionFlags 8 [disable | enable] command to extend (or not extend) the keyword blocking search to include the URL's complete filename. EMG6765-Q10A User’s Guide 141 C H A P T E R 21 Bandwidth Management 21.1 Overview Quality of Service (QoS) refers to both a network’s ability to deliver data with minimum delay, and the networking methods used to control the use of bandwidth. Without QoS, all traffic data is equally likely to be dropped when the network is congested. This can cause a reduction in network performance and make the network inadequate for time-critical application such as video-on-demand. Configure QoS on the EMG6765-Q10A to group and prioritize application traffic and fine-tune network performance. Setting up QoS involves these steps: Configure classifiers to sort traffic into different flows. Assign priority and define actions to be performed for a classified traffic flow. The EMG6765-Q10A assigns each packet a priority and then queues the packet accordingly. Packets assigned a high priority are processed more quickly than those with low priority if there is congestion, allowing time-sensitive applications to flow more smoothly. Time-sensitive applications include both those that require a low level of latency (delay) and a low level of jitter (variations in delay) such as Voice over IP (VoIP) or Internet gaming, and those for which jitter alone is a problem such as Internet radio or streaming video. This chapter contains information about configuring QoS and editing classifiers. 21.1.1 What You Can Do in this Chapter • The General screen lets you enable or disable QoS and set the upstream bandwidth (Section 21.3 on page 144). • The Queue Setup screen lets you configure QoS queue assignment (Section 21.4 on page 145). • The Class Setup screen lets you add, edit or delete QoS classifiers (Section 21.5 on page 147). 21.2 What You Need to Know The following terms and concepts may help as you read through this chapter. QoS versus CoS QoS is used to prioritize source-to-destination traffic flows. All packets in the same flow are given the same priority. CoS (class of service) is a way of managing traffic in a network by grouping similar types of traffic together and treating each type as a class. You can use CoS to give different priorities to different packet types. EMG6765-Q10A User’s Guide 142 Chapter 21 Bandwidth Management CoS technologies include IEEE 802.1p layer 2 tagging and DiffServ (Differentiated Services or DS). IEEE 802.1p tagging makes use of three bits in the packet header, while DiffServ is a new protocol and defines a new DS field, which replaces the eight-bit ToS (Type of Service) field in the IP header. Tagging and Marking In a QoS class, you can configure whether to add or change the DSCP (DiffServ Code Point) value, IEEE 802.1p priority level and VLAN ID number in a matched packet. When the packet passes through a compatible network, the networking device, such as a backbone switch, can provide specific treatment or service based on the tag or marker. Traffic Shaping Bursty traffic may cause network congestion. Traffic shaping regulates packets to be transmitted with a pre-configured data transmission rate using buffers (or queues). Your EMG6765-Q10A uses the Token Bucket algorithm to allow a certain amount of large bursts while keeping a limit at the average rate. Traffic Rate Traffic Traffic Traffic Rate Time Time (Before Traffic Shaping) (After Traffic Shaping) Traffic Policing Traffic policing is the limiting of the input or output transmission rate of a class of traffic on the basis of user-defined criteria. Traffic policing methods measure traffic flows against user-defined criteria and identify it as either conforming, exceeding or violating the criteria. Traffic Rate Traffic Traffic Traffic Rate Time Time (Before Traffic Policing) (After Traffic Policing) The EMG6765-Q10A supports three incoming traffic metering algorithms: Token Bucket Filter (TBF), Single Rate Two Color Maker (srTCM), and Two Rate Two Color Marker (trTCM). You can specify actions which are performed on the colored packets. See Section 21.6 on page 150 for more information on each metering algorithm. EMG6765-Q10A User’s Guide 143 Chapter 21 Bandwidth Management 21.3 Bandwidth MGMT General Screen Click Management > Bandwidth MGMT > General to open the screen as shown next. Use this screen to enable or disable QoS and set the upstream bandwidth. See Section 21.1 on page 142 for more information. Figure 81 Management > Bandwidth MGMT > General The following table describes the labels in this screen. Table 62 Management > Bandwidth MGMT > General LABEL DESCRIPTION QoS QoS State Select the Enable check box to turn on QoS to improve your network performance. WAN Managed Upstream Bandwidth Enter the amount of upstream bandwidth for the WAN interfaces that you want to allocate using QoS. The recommendation is to set this speed to match the interfaces’ actual transmission speed. For example, set the WAN interfaces’ speed to 100000 kbps if your Internet connection has an upstream transmission speed of 100 Mbps. You can set this number higher than the interfaces’ actual transmission speed. The EMG6765Q10A uses up to 95% of the DSL port’s actual upstream transmission speed even if you set this number higher than the DSL port’s actual transmission speed. You can also set this number lower than the interfaces’ actual transmission speed. This will cause the EMG6765-Q10A to not use some of the interfaces’ available bandwidth. If you leave this field blank, the EMG6765-Q10A automatically sets this number to be 95% of the WAN interfaces’ actual upstream transmission speed. LAN Managed Downstream Bandwidth Enter the amount of downstream bandwidth for the LAN interfaces (including WLAN) that you want to allocate using QoS. The recommendation is to set this speed to match the WAN interfaces’ actual transmission speed. For example, set the LAN managed downstream bandwidth to 100000 kbps if you use a 100 Mbps wired Ethernet WAN connection. You can also set this number lower than the WAN interfaces’ actual transmission speed. This will cause the EMG6765-Q10A to not use some of the interfaces’ available bandwidth. If you leave this field blank, the EMG6765-Q10A automatically sets this to the LAN interfaces’ maximum supported connection speed. EMG6765-Q10A User’s Guide 144 Chapter 21 Bandwidth Management Table 62 Management > Bandwidth MGMT > General (continued) (continued) LABEL DESCRIPTION Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 21.4 The Queue Setup Screen Use this screen to configure QoS queue assignment. Click Management > Bandwidth MGMT > Queue Setup to open the screen as shown next. Figure 82 Management > Bandwidth MGMT > Queue Setup The following table describes the labels in this screen. Table 63 Management > Bandwidth MGMT > Queue Setup LABEL DESCRIPTION Queue Setup Add new Queue Click this button to create a new queue entry. Current Settings Queue This is the index number of the entry. Status This field displays whether the queue is active or not. A yellow bulb signifies that this queue is active. A gray bulb signifies that this queue is not active. Name This shows the descriptive name of this queue. Interface This shows the name of the EMG6765-Q10A’s interface through which traffic in this queue passes. Priority This shows the priority of this queue. Weight This shows the weight of this queue. Buffer Management This shows the queue management algorithm used for this queue. Queue management algorithms determine how the EMG6765-Q10A should handle packets when it receives too many (network congestion). EMG6765-Q10A User’s Guide 145 Chapter 21 Bandwidth Management Table 63 Management > Bandwidth MGMT > Queue Setup (continued) LABEL DESCRIPTION Rate Limit This shows the maximum transmission rate allowed for traffic on this queue. Modify Click the Edit icon to edit the queue. Click the Delete icon to delete an existing queue. Note that subsequent rules move up by one when you take this action. 21.4.1 Add/Edit a Queue Click Add New Queue or the Edit icon in the Queue Setup screen to configure a queue. Figure 83 Management > Bandwidth MGMT > Queue Setup: Add/Edit new queue The following table describes the labels in this screen. Table 64 Management > Bandwidth MGMT > Queue Setup: Add/Edit new queue LABEL DESCRIPTION Active Select to enable or disable this queue. Name Enter the descriptive name of this queue. Note that \"<>%\\^[]`\+\$\,='#&@.:() are not allowed. To Interface Select the interface to which this queue is applied. Priority Select the priority level (from 1 to 7) of this queue. The smaller the number, the higher the priority level. Traffic assigned to higher priority queues gets through faster while traffic in lower priority queues is dropped if the network is congested. Weight Select the weight (from 1 to 8) of this queue. If two queues have the same priority level, the EMG6765-Q10A divides the bandwidth across the queues according to their weights. Queues with larger weights get more bandwidth than queues with smaller weights. Rate Limit Specify the maximum transmission rate (in Kbps) allowed for traffic on this queue. Back Click this to return to the previous screen. Apply Click this to save your changes. Cancel Click this to exit this screen without saving. EMG6765-Q10A User’s Guide 146 Chapter 21 Bandwidth Management 21.5 The Class Setup Screen Use this screen to add, edit or delete QoS classifiers. A classifier groups traffic into data flows according to specific criteria such as the source address, destination address, source port number, destination port number or incoming interface. For example, you can configure a classifier to select traffic from the same protocol port (such as Telnet) to form a flow. You can give different priorities to traffic that the EMG6765-Q10A forwards out through the WAN interface. Give high priority to voice and video to make them run more smoothly. Similarly, give low priority to many large file downloads so that they do not reduce the quality of other applications. Click Management > Bandwidth MGMT > Class Setup to open the following screen. Figure 84 Management > Bandwidth MGMT > Class Setup The following table describes the labels in this screen. Table 65 Management > Bandwidth MGMT > Class Setup LABEL DESCRIPTION Class Setup Add new Classifier Click this to create a new classifier. Current Settings Class This is the index number of the entry. Status This field displays whether the classifier is active or not. A yellow bulb signifies that this classifier is active. A gray bulb signifies that this classifier is not active. Class Name This is the name of the classifier. Classification Criteria This shows criteria specified in this classifier, for example the interface from which traffic of this class should come and the source MAC address of traffic that matches this classifier. DSCP Mark This is the DSCP number added to traffic of this classifier. 802.1P Mark This is the IEEE 802.1p priority level assigned to traffic of this classifier. VLAN ID Tag This is the VLAN ID number assigned to traffic of this classifier. To Queue This is the name of the queue in which traffic of this classifier is put. Modify Click the Edit icon to edit the classifier. Click the Delete icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. EMG6765-Q10A User’s Guide 147 Chapter 21 Bandwidth Management 21.5.1 Add/Edit a Classifier Click Add New Classifier in the Class Setup screen or the Edit icon next to a classifier to open the following screen. Figure 85 Management > Bandwidth MGMT > Class Setup: Add/Edit new class EMG6765-Q10A User’s Guide 148 Chapter 21 Bandwidth Management The following table describes the labels in this screen. Table 66 Management > Bandwidth MGMT > Class Setup: Add/Edit new class LABEL DESCRIPTION Step 1: Class Configuration Active Select this to enable this classifier. Class Name Enter a descriptive name of up to 15 printable English keyboard characters, not including spaces. Classification Order Select an existing number for where you want to put this classifier to move the classifier to the number you selected after clicking Apply. Select Last to put this rule in the back of the classifier list. Step 2: Criteria Configuration Basic Ether Type Select a predefined application to configure a class for the matched traffic. If you select IP, you also need to configure source or destination MAC address, IP address, DHCP options, DSCP value or the protocol type. If you select ARP, you also need to configure source or destination MAC address. If you select 802.1Q, you can configure an 802.1p priority level. Source IP Address Select the check box and enter the source IP address in dotted decimal notation. A blank source IP address means any source IP address. Subnet Netmask Enter the source subnet mask. Port Range If you select TCP or UDP in the IP Protocol field, select the check box and enter the port number(s) of the source. MAC Address Select the check box and enter the source MAC address of the packet. MAC Mask Type the mask for the specified MAC address to determine which bits a packet’s MAC address should match. Enter “f” for each bit of the specified source MAC address that the traffic’s MAC address should match. Enter “0” for the bit(s) of the matched traffic’s MAC address, which can be of any hexadecimal character(s). For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Destination IP Address Select the check box and enter the source IP address in dotted decimal notation. A blank source IP address means any source IP address. Subnet Netmask Enter the source subnet mask. Port Range If you select TCP or UDP in the IP Protocol field, select the check box and enter the port number(s) of the source. MAC Address Select the check box and enter the source MAC address of the packet. MAC Mask Type the mask for the specified MAC address to determine which bits a packet’s MAC address should match. Enter “f” for each bit of the specified source MAC address that the traffic’s MAC address should match. Enter “0” for the bit(s) of the matched traffic’s MAC address, which can be of any hexadecimal character(s). For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. EMG6765-Q10A User’s Guide 149 Chapter 21 Bandwidth Management Table 66 Management > Bandwidth MGMT > Class Setup: Add/Edit new class LABEL DESCRIPTION Others IP Protocol This field is available only when you select IP in the Ether Type field. Select this option and select the protocol (service type) from TCP, UDP, ICMP or IGMP. If you select User defined, enter the protocol (service type) number. Packet Length DSCP This field is available only when you select IP in the Ether Type field. Select this option and enter the minimum and maximum packet length (from 46 to 1500) in the fields provided. This field is available only when you select IP in the Ether Type field. Select this option and specify a DSCP (DiffServ Code Point) number between 0 and 63 in the field provided. TCP ACK This field is available only when you select IP in the Ether Type field. If you select this option, the matched TCP packets must contain the ACK (Acknowledge) flag. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Step 3: Packet modification DSCP Mark This field is available only when you select IP in the Ether Type field. If you select Mark, enter a DSCP value with which the EMG6765-Q10A replaces the DSCP field in the packets. If you select Unchange, the EMG6765-Q10A keep the DSCP field in the packets. Step 4: Outgoing queue selection To Queue Index Select a queue that applies to this class. You should have configured a queue in the Queue Setup screen already. Back Click this to return to the previous screen. Apply Click this to save your changes. Cancel Click this to exit this screen without saving. 21.6 Technical Reference The following section contains additional technical information about the EMG6765-Q10A features described in this chapter. IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. The VLAN ID associates a frame with a specific VLAN and provides the information that devices need to process the frame across the network. EMG6765-Q10A User’s Guide 150 Chapter 21 Bandwidth Management IEEE 802.1p specifies the user priority field and defines up to eight separate traffic types. The following table describes the traffic types defined in the IEEE 802.1d standard (which incorporates the 802.1p). Table 67 IEEE 802.1p Priority Level and Traffic Type PRIORITY LEVEL TRAFFIC TYPE Level 7 Typically used for network control traffic such as router configuration messages. Level 6 Typically used for voice traffic that is especially sensitive to jitter (jitter is the variations in delay). Level 5 Typically used for video that consumes high bandwidth and is sensitive to jitter. Level 4 Typically used for controlled load, latency-sensitive traffic such as SNA (Systems Network Architecture) transactions. Level 3 Typically used for “excellent effort” or better than best effort and would include important business traffic that can tolerate some delay. Level 2 This is for “spare bandwidth”. Level 1 This is typically used for non-critical “background” traffic such as bulk transfers that are allowed but that should not affect other applications and users. Level 0 Typically used for best-effort traffic. DiffServ QoS is used to prioritize source-to-destination traffic flows. All packets in the flow are given the same priority. You can use CoS (class of service) to give different priorities to different packet types. DiffServ (Differentiated Services) is a class of service (CoS) model that marks packets so that they receive specific per-hop treatment at DiffServ-compliant network devices along the route based on the application types and traffic flow. Packets are marked with DiffServ Code Points (DSCPs) indicating the level of service desired. This allows the intermediary DiffServ-compliant network devices to handle the packets differently depending on the code points without the need to negotiate paths or remember state information for every flow. In addition, applications do not have to request a particular service or give advanced notice of where the traffic is going. DSCP and Per-Hop Behavior DiffServ defines a new Differentiated Services (DS) field to replace the Type of Service (TOS) field in the IP header. The DS field contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. The following figure illustrates the DS field. DSCP is backward compatible with the three precedence bits in the ToS octet so that non-DiffServ compliant, ToS-enabled network device will not conflict with the DSCP mapping. DSCP (6 bits) Unused (2 bits) The DSCP value determines the forwarding behavior, the PHB (Per-Hop Behavior), that each packet gets across the DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different kinds of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. IP Precedence Similar to IEEE 802.1p prioritization at layer-2, you can use IP precedence to prioritize packets in a layer-3 network. IP precedence uses three bits of the eight-bit ToS (Type of Service) field in the IP header. There EMG6765-Q10A User’s Guide 151 Chapter 21 Bandwidth Management are eight classes of services (ranging from zero to seven) in IP precedence. Zero is the lowest priority level and seven is the highest. Automatic Priority Queue Assignment If you enable QoS on the EMG6765-Q10A, the EMG6765-Q10A can automatically base on the IEEE 802.1p priority level, IP precedence and/or packet length to assign priority to traffic which does not match a class. The following table shows you the internal layer-2 and layer-3 QoS mapping on the EMG6765-Q10A. On the EMG6765-Q10A, traffic assigned to higher priority queues gets through faster while traffic in lower index queues is dropped if the network is congested. Table 68 Internal Layer2 and Layer3 QoS Mapping LAYER 2 LAYER 3 PRIORITY QUEUE IEEE 802.1P USER PRIORITY (ETHERNET PRIORITY) TOS (IP PRECEDENCE) DSCP 000000 000000 >1100 001110 250~1100 IP PACKET LENGTH (BYTE) 001100 001010 001000 010110 010100 010010 010000 011110 011100 011010 011000 100110 100100 100010 100000 101110 101000 110000 111000 EMG6765-Q10A User’s Guide 152 <250 Chapter 21 Bandwidth Management Token Bucket The token bucket algorithm uses tokens in a bucket to control when traffic can be transmitted. The bucket stores tokens, each of which represents one byte. The algorithm allows bursts of up to b bytes which is also the bucket size, so the bucket can hold up to b tokens. Tokens are generated and added into the bucket at a constant rate. The following shows how tokens work with packets: • A packet can be transmitted if the number of tokens in the bucket is equal to or greater than the size of the packet (in bytes). • After a packet is transmitted, a number of tokens corresponding to the packet size is removed from the bucket. • If there are no tokens in the bucket, the EMG6765-Q10A stops transmitting until enough tokens are generated. • If not enough tokens are available, the EMG6765-Q10A treats the packet in either one of the following ways: In traffic shaping: • Holds it in the queue until enough tokens are available in the bucket. In traffic policing: • Drops it. • Transmits it but adds a DSCP mark. The EMG6765-Q10A may drop these marked packets if the network is overloaded. Configure the bucket size to be equal to or less than the amount of the bandwidth that the interface can support. It does not help if you set it to a bucket size over the interface’s capability. The smaller the bucket size, the lower the data transmission rate and that may cause outgoing packets to be dropped. A larger transmission rate requires a big bucket size. For example, use a bucket size of 10 kbytes to get the transmission rate up to 10 Mbps. Single Rate Three Color Marker The Single Rate Three Color Marker (srTCM, defined in RFC 2697) is a type of traffic policing that identifies packets by comparing them to one user-defined rate, the Committed Information Rate (CIR), and two burst sizes: the Committed Burst Size (CBS) and Excess Burst Size (EBS). The srTCM evaluates incoming packets and marks them with one of three colors which refer to packet loss priority levels. High packet loss priority level is referred to as red, medium is referred to as yellow and low is referred to as green. The srTCM is based on the token bucket filter and has two token buckets (CBS and EBS). Tokens are generated and added into the bucket at a constant rate, called Committed Information Rate (CIR). When the first bucket (CBS) is full, new tokens overflow into the second bucket (EBS). All packets are evaluated against the CBS. If a packet does not exceed the CBS it is marked green. Otherwise it is evaluated against the EBS. If it is below the EBS then it is marked yellow. If it exceeds the EBS then it is marked red. The following shows how tokens work with incoming packets in srTCM: • A packet arrives. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). EMG6765-Q10A User’s Guide 153 Chapter 21 Bandwidth Management • After a packet is transmitted, a number of tokens corresponding to the packet size is removed from the CBS bucket. • If there are not enough tokens in the CBS bucket, the EMG6765-Q10A checks the EBS bucket. The packet is marked yellow if there are sufficient tokens in the EBS bucket. Otherwise, the packet is marked red. No tokens are removed if the packet is dropped. Two Rate Three Color Marker The Two Rate Three Color Marker (trTCM, defined in RFC 2698) is a type of traffic policing that identifies packets by comparing them to two user-defined rates: the Committed Information Rate (CIR) and the Peak Information Rate (PIR). The CIR specifies the average rate at which packets are admitted to the network. The PIR is greater than or equal to the CIR. CIR and PIR values are based on the guaranteed and maximum bandwidth respectively as negotiated between a service provider and client. The trTCM evaluates incoming packets and marks them with one of three colors which refer to packet loss priority levels. High packet loss priority level is referred to as red, medium is referred to as yellow and low is referred to as green. The trTCM is based on the token bucket filter and has two token buckets (Committed Burst Size (CBS) and Peak Burst Size (PBS)). Tokens are generated and added into the two buckets at the CIR and PIR respectively. All packets are evaluated against the PIR. If a packet exceeds the PIR it is marked red. Otherwise it is evaluated against the CIR. If it exceeds the CIR then it is marked yellow. Finally, if it is below the CIR then it is marked green. The following shows how tokens work with incoming packets in trTCM: • A packet arrives. If the number of tokens in the PBS bucket is less than the size of the packet (in bytes), the packet is marked red and may be dropped regardless of the CBS bucket. No tokens are removed if the packet is dropped. • If the PBS bucket has enough tokens, the EMG6765-Q10A checks the CBS bucket. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). Otherwise, the packet is marked yellow. EMG6765-Q10A User’s Guide 154 C H A P T E R 22 Universal Plug-and-Play (UPnP) 22.1 Overview This chapter introduces the UPnP feature in the web configurator. Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. A UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use. 22.2 What You Need to Know UPnP hardware is identified as an icon in the Network Connections folder (Windows XP). Each UPnP compatible device installed on your network will appear as a separate icon. Selecting the icon of a UPnP device will allow you to access the information and properties of that device. 22.2.1 NAT Traversal UPnP NAT traversal automates the process of allowing an application to operate through NAT. UPnP network devices can automatically configure network addressing, announce their presence in the network to other UPnP devices and enable exchange of simple product and service descriptions. NAT traversal allows the following: • Dynamic port mapping • Learning public IP addresses • Assigning lease times to mappings Windows Messenger is an example of an application that supports NAT traversal and UPnP. See the NAT chapter for more information on NAT. 22.2.2 Cautions with UPnP The automated nature of NAT traversal applications in establishing their own services and opening firewall ports may present network security issues. Network information and configuration may also be obtained and modified by users in some network environments. EMG6765-Q10A User’s Guide 155 Chapter 22 Universal Plug-and-Play (UPnP) When a UPnP device joins a network, it announces its presence with a multicast message. For security reasons, the EMG6765-Q10A allows multicast messages on the LAN only. All UPnP-enabled devices may communicate freely with each other without additional configuration. Disable UPnP if this is not your intention. 22.3 UPnP Screen Use this screen to enable UPnP on your EMG6765-Q10A. Click Management > UPnP to display the screen shown next. Figure 86 Management > UPnP The following table describes the fields in this screen. Table 69 Management > UPnP LABEL DESCRIPTION UPnP Select Enable to activate UPnP. Be aware that anyone could use a UPnP application to open the web configurator's login screen without entering the EMG6765-Q10A's IP address (although you must still enter the password to access the web configurator). Apply Click Apply to save the setting to the EMG6765-Q10A. Cancel Click Cancel to return to the previously saved settings. 22.4 Technical Reference The sections show examples of using UPnP. 22.4.1 Using UPnP in Windows XP Example This section shows you how to use the UPnP feature in Windows XP. You must already have UPnP installed in Windows XP and UPnP activated on the EMG6765-Q10A. Make sure the computer is connected to a LAN port of the EMG6765-Q10A. Turn on your computer and the EMG6765-Q10A. 22.4.1.1 Auto-discover Your UPnP-enabled Network Device Click start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway. Right-click the icon and select Properties. EMG6765-Q10A User’s Guide 156 Chapter 22 Universal Plug-and-Play (UPnP) Figure 87 Network Connections In the Internet Connection Properties window, click Settings to see the port mappings there were automatically created. Figure 88 Internet Connection Properties You may edit or delete the port mappings or click Add to manually add port mappings. Figure 89 Internet Connection Properties: Advanced Settings EMG6765-Q10A User’s Guide 157 Chapter 22 Universal Plug-and-Play (UPnP) Figure 90 Internet Connection Properties: Advanced Settings: Add Note: When the UPnP-enabled device is disconnected from your computer, all port mappings will be deleted automatically. Select Show icon in notification area when connected option and click OK. An icon displays in the system tray. Figure 91 System Tray Icon Double-click on the icon to display your current Internet connection status. Figure 92 Internet Connection Status 22.4.2 Web Configurator Easy Access With UPnP, you can access the web-based configurator on the EMG6765-Q10A without finding out the IP address of the EMG6765-Q10A first. This comes helpful if you do not know the IP address of the EMG6765-Q10A. Follow the steps below to access the web configurator. Click Start and then Control Panel. Double-click Network Connections. EMG6765-Q10A User’s Guide 158 Chapter 22 Universal Plug-and-Play (UPnP) Select My Network Places under Other Places. Figure 93 Network Connections An icon with the description for each UPnP-enabled device displays under Local Network. Right-click on the icon for your EMG6765-Q10A and select Invoke. The web configurator login screen displays. Figure 94 Network Connections: My Network Places Right-click on the icon for your EMG6765-Q10A and select Properties. A properties window displays with basic information about the EMG6765-Q10A. EMG6765-Q10A User’s Guide 159 Chapter 22 Universal Plug-and-Play (UPnP) Figure 95 Network Connections: My Network Places: Properties: Example EMG6765-Q10A User’s Guide 160 C H A P T E R 23 USB Media Sharing 23.1 Overview This chapter describes how to configure the media sharing settings on the EMG6765-Q10A. Note: The read and write performance may be affected by amount of file-sharing traffic on your network, type of connected USB device and your USB version (1.1 or 2.0). Media Server You can set up your EMG6765-Q10A to act as a media server to provide media (like video) to DLNAcompliant players, such as Windows Media Player, Zyxel DMAs (Digital Media Adapters), Xboxes or PS3s. The media server and clients must have IP addresses in the same subnet. The EMG6765-Q10A media server enables you to: • Publish all folders for everyone to play media files in the USB storage device connected to the EMG6765-Q10A. • Use hardware-based media clients like the DMA-2500 to play the files. Note: Anyone on your network can play the media files in the published folders. No user name and password nor other form of security is required. The following figure is an overview of the EMG6765-Q10A’s media server feature. DLNA devices A and B can access and play files on a USB device (C) which is connected to the EMG6765-Q10A (D). Figure 96 Media Server Overview EMG6765-Q10A User’s Guide 161 Chapter 23 USB Media Sharing File-Sharing Server You can also share files on a USB memory stick or hard drive connected to your EMG6765-Q10A with users on your network. The following figure is an overview of the EMG6765-Q10A’s file-sharing server feature. Computers A and B can access files on a USB device (C) which is connected to the EMG6765-Q10A (D). Figure 97 File Sharing Overview 23.2 What You Can Do • Use the DLNA screen to use the EMG6765-Q10A as a media server and allow DLNA-compliant devices to play media files stored in the attached USB device (Section 23.5 on page 164). • Use the SAMBA screen to enable file-sharing via the EMG6765-Q10A using Windows Explorer or the workgroup name. This screen also allow you to configure the workgroup name and create user accounts (Section 23.6 on page 164). • Use the FTP screen to allow file sharing via the EMG6765-Q10A using FTP and create user accounts (Section 23.7 on page 166). 23.3 What You Need To Know DLNA The Digital Living Network Alliance (DLNA) is a group of personal computer and electronics companies that works to make products compatible in a home network. DLNA clients play files stored on DLNA servers. The EMG6765-Q10A can function as a DLNA-compliant media server and stream files to DLNAcompliant media clients without any configuration. EMG6765-Q10A User’s Guide 162 Chapter 23 USB Media Sharing Workgroup name This is the name given to a set of computers that are connected on a network and share resources such as a printer or files. Windows automatically assigns the workgroup name when you set up a network. File Systems A file system is a way of storing and organizing files on your hard drive and storage device. Often different operating systems such as Windows or Linux have different file systems. The file-sharing feature on your EMG6765-Q10A supports New Technology File System (NTFS), File Allocation Table (FAT) and FAT32 file systems. Windows/CIFS Common Internet File System (CIFS) is a standard protocol supported by most operating systems in order to share files across the network. CIFS runs over TCP/IP but uses the SMB (Server Message Block) protocol found in Microsoft Windows for file and printer access; therefore, CIFS will allow all applications, not just Web browsers, to open and share files across the Internet. The EMG6765-Q10A uses Common Internet File System (CIFS) protocol for its file sharing functions. CIFS compatible computers can access the USB file storage devices connected to the EMG6765-Q10A. CIFS protocol is supported on Microsoft Windows, Linux Samba and other operating systems (refer to your systems specifications for CIFS compatibility). Samba SMB is a client-server protocol used by Microsoft Windows systems for sharing files, printers, and so on. Samba is a free SMB server that runs on most Unix and Unix-like systems. It provides an implementation of an SMB client and server for use with non-Microsoft operating systems. File Transfer Protocol This is a method of transferring data from one computer to another over a network such as the Internet. 23.4 Before You Begin Make sure the EMG6765-Q10A is connected to your network and turned on. Connect the USB device to one of the EMG6765-Q10A’s USB ports. The EMG6765-Q10A detects the USB device and makes its contents available for browsing. If you are connecting a USB hard drive that comes with an external power supply, make sure it is connected to an appropriate power source that is on. Note: If your USB device cannot be detected by the EMG6765-Q10A, see the troubleshooting for suggestions. EMG6765-Q10A User’s Guide 163 Chapter 23 USB Media Sharing 23.5 DLNA Screen Use this screen to have the EMG6765-Q10A act as a DLNA-compliant media server that lets DLNAcompliant media clients on your network play video, music, and photos from the EMG6765-Q10A (without having to copy them to another computer). Click Management > USB Media Sharing > DLNA. Figure 98 Management > USB Media Sharing > DLNA The following table describes the labels in this screen. Table 70 Management > USB Media Sharing > DLNA LABEL DESCRIPTION DLNA Setup Enable DLNA Select this to have the EMG6765-Q10A function as a DLNA-compliant media server. Enable Shared Media Types USB1/2 Select the media type that you want to share on the USB device connected to the EMG6765-Q10A’s USB port. Rescan Media Contents Rescan Click this button to have the EMG6765-Q10A scan the media files on the connected USB device and do indexing of the file list again so that DLNA clients can find the new files if any. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 23.6 SAMBA Screen Use this screen to set up file-sharing via the EMG6765-Q10A using Windows Explorer or the workgroup name. You can also configure the work group name and create file-sharing user accounts. Click Management > USB Media Sharing > SAMBA. EMG6765-Q10A User’s Guide 164 Chapter 23 USB Media Sharing Figure 99 Management > USB Media Sharing > SAMBA The following table describes the labels in this screen. Table 71 Management > USB Media Sharing > SAMBA LABEL DESCRIPTION Samba Setup Enable SAMBA Select this to enable file sharing through the EMG6765-Q10A using Windows Explorer or by browsing to your work group. Name Specify the name to identify the EMG6765-Q10A in a work group. Work Group You can add the EMG6765-Q10A to an existing or a new workgroup on your network. Enter the name of the workgroup which your EMG6765-Q10A automatically joins. You can set the EMG6765-Q10A’s workgroup name to be exactly the same as the workgroup name to which your computer belongs to. Note: The EMG6765-Q10A will not be able to join the workgroup if your local area network has restrictions set up that do not allow devices to join a workgroup. In this case, contact your network administrator. Description Enter the description of the EMG6765-Q10A in a work group. USB Access USB1/2 Specify the user’s access rights to the USB storage device which is connected to the EMG6765-Q10A’s USB port. Read & Write - The user has read and write rights, meaning that the user can create and edit the files on the connected USB device. Read - The user has read rights only and can not create or edit the files on the connected USB device. EMG6765-Q10A User’s Guide 165 Chapter 23 USB Media Sharing Table 71 Management > USB Media Sharing > SAMBA (continued) LABEL DESCRIPTION User Accounts Before you can share files you need a user account. Configure the following fields to set up a file-sharing account. This is the index number of the user account. Enable This field displays whether a user account is activated or not. Select the check box to enable the account. Clear the check box to disable the account. User Name Enter a user name that will be allowed to access the shared files. You can enter up to 20 characters. Only letters and numbers allowed. Password Enter the password used to access the shared files. You can enter up to 20 characters. Only letters and numbers are allowed. The password is case sensitive. USB1/2 Select the USB port(s) of the EMG6765-Q10A. The configured user can access the files on the USB device(s) connected to the selected USB port(s) only. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 23.7 FTP Screen Use this screen to set up file sharing via the EMG6765-Q10A using FTP and create user accounts. Click Management > USB Media Sharing > FTP. Figure 100 Management > USB Media Sharing > FTP The following table describes the labels in this screen. Table 72 Management > USB Media Sharing > FTP LABEL DESCRIPTION FTP Setup Enable FTP Select this to enable the FTP server on the EMG6765-Q10A for file sharing using FTP. Port You may change the server port number for FTP if needed, however you must use the same port number in order to use that service for file sharing. EMG6765-Q10A User’s Guide 166 Chapter 23 USB Media Sharing Table 72 Management > USB Media Sharing > FTP (continued) LABEL DESCRIPTION User Accounts Before you can share files you need a user account. Configure the following fields to set up a file-sharing account. This is the index number of the user account. Enable This field displays whether a user account is activated or not. Select the check box to enable the account. Clear the check box to disable the account. User Name Enter a user name that will be allowed to access the shared files. You can enter up to 20 characters. Only letters and numbers allowed. Password Enter the password used to access the shared files. You can enter up to 20 characters. Only letters and numbers are allowed. The password is case sensitive. USB1/2 Specify the user’s access rights to the USB storage device which is connected to the EMG6765-Q10A’s USB port. Read & Write - The user has read and write rights, meaning that the user can create and edit the files on the connected USB device. Read - The user has read rights only and can not create or edit the files on the connected USB device. None - The user cannot access the files on the USB device(s) connected to the USB port. Upstream Bandwidth Enter the maximum bandwidth (in Kbps) allowed for incoming FTP traffic. Downstream Bandwidth Enter the maximum bandwidth (in Kbps) allowed for outgoing FTP traffic. Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. 23.8 Example of Accessing Your Shared Files From a Computer You can use Windows Explorer or FTP to access the USB storage devices connected to the EMG6765Q10A. This example shows you how to use Microsoft’s Windows XP to browse your shared files. Refer to your operating system’s documentation for how to browse your file structure. 23.8.1 Use Windows Explorer to Share Files You should have enabled file sharing and create a user account (Bob/1234 for example) with read and write access to USB 1 in the USB Media Sharing > SAMBA screen. Open Windows Explorer to access the connected USB device using either Windows Explorer browser or by browsing to your workgroup. EMG6765-Q10A User’s Guide 167 Chapter 23 USB Media Sharing In Windows Explorer’s Address bar type a double backslash “\\” followed by the IP address of the EMG6765-Q10A (the default IP address of the EMG6765-Q10A in router mode is 192.168.1.1) and press [ENTER]. A screen asking for password authentication appears. Type the user name and password (Bob and 1234 in this example) and click OK. Note: Once you log into the shared folder via your EMG6765-Q10A, you do not have to relogin unless you restart your computer. EMG6765-Q10A User’s Guide 168 Chapter 23 USB Media Sharing You can also use the workgroup name to access files by browsing to the workgroup folder using the folder tree on the left side of the screen. It is located under My Network Places. In this example the workgroup name is the default “Workgroup”. 23.8.2 Use FTP to Share Files You can use FTP to access the USB storage devices connected to the EMG6765-Q10A. In this example, we use the web browser to share files via FTP from the LAN. The way or screen you log into the FTP server (on the EMG6765-Q10A) varies depending on your FTP client. See your FTP client documentation for more information. You should have enabled file sharing and create a user account (Bob/1234 for example) with read and write access to USB 1 in the USB Media Sharing > FTP screen. In your web browser’s address or URL bar type “ftp://” followed by the IP address of the EMG6765-Q10A (the default LAN IP address of the EMG6765-Q10A in router mode is 192.168.1.1) and click Go or press [ENTER]. EMG6765-Q10A User’s Guide 169 Chapter 23 USB Media Sharing A screen asking for password authentication appears. Enter the user name and password (you configured in the USB Media Sharing > FTP screen) and click Log On. The screen changes and shows you the folder for the USB storage device connected to your EMG6765Q10A. Double-click the folder to display the contents in it. EMG6765-Q10A User’s Guide 170 C H A P T E R 24 Port Configuration 24.1 Overview The EMG6765-Q10A has 1000Base-T auto-negotiating Ethernet ports. In 10/100/1000 Mbps Gigabit Ethernet, the speed can be 10 Mbps, 100 Mbps or 1000 Mbps. The duplex mode can be both half or full duplex. An auto-negotiating port can detect and adjust to the optimum Ethernet speed (10/100/1000 Mbps) and duplex mode (full duplex or half duplex) of the connected device. 24.2 Port Configuration Screen Use this screen to configure the EMG6765-Q10A port speed and duplex settings. Click Configuration > Management > Port Configuration. Figure 101 Management > Port Configuration The following table describes the labels on this screen. Table 73 Management > Port Configuration LABEL DESCRIPTION WAN/LAN1~4 This field displays the Ethernet port of the EMG6765-Q10A. Speed Select the speed of the Ethernet connection on this port. The choices are Auto, 1000, 100 and 10. Selecting Auto (auto-negotiation) allows one port to negotiate with a peer port automatically to obtain the connection speed that both ends support. If the peer port does not support auto-negotiation or turns off this feature, the EMG6765-Q10A determines the connection speed by detecting the signal on the cable and using half duplex mode. Duplex Select the duplex mode of the Ethernet connection on this port. The choices are Auto, Full and Half. Selecting Auto (auto-negotiation) allows one port to negotiate with a peer port automatically to obtain the duplex mode that both ends support. If the peer port does not support auto-negotiation or turns off this feature, the EMG6765-Q10A determines the connection speed by detecting the signal on the cable and using half duplex mode. EMG6765-Q10A User’s Guide 171 Chapter 24 Port Configuration Table 73 Management > Port Configuration (continued) LABEL DESCRIPTION Apply Click Apply to save your changes with the EMG6765-Q10A. Cancel Click Cancel to begin configuring this screen afresh. EMG6765-Q10A User’s Guide 172 C H A P T E R 25 Maintenance 25.1 Overview This chapter provides information on the Maintenance screens. 25.2 What You Can Do • Use the General screen to set the system name, the domain name and the timeout period of the management session (Section 25.3 on page 173). • Use the Account screen to change your EMG6765-Q10A’s system password (Section 25.4 on page 174). • Use the Time screen to change your EMG6765-Q10A’s time and date (Section 25.5 on page 175). • Use the Firmware Upgrade screen to upload firmware to your EMG6765-Q10A (Section 25.6 on page 177). • Use the Backup/Restore screen to view information related to factory defaults, backup configuration, and restoring configuration (Section 25.8 on page 180). • Use the Restart screen to reboot the EMG6765-Q10A without turning the power off (Section 25.8 on page 180). • Use the Language screen to change the language for the Web Configurator (Section 25.9 on page 180). • Use the Diagnostic screens to identify problems with the EMG6765-Q10A (Section 25.10 on page 180). 25.3 General Screen Use this screen to set the system and domain names and the timeout period of the management session. Click Maintenance > General. The following screen displays. Figure 102 Maintenance > General EMG6765-Q10A User’s Guide 173 Chapter 25 Maintenance The following table describes the labels in this screen. Table 74 Maintenance > General LABEL DESCRIPTION System Name System Name is a unique name to identify the EMG6765-Q10A in an Ethernet network. Domain Name Enter the domain name you want to give to the EMG6765-Q10A. Administrator Inactivity Timer Type how many minutes a management session can be left idle before the session times out. The default is 5 minutes. After it times out you have to log in with your password again. Very long idle timeouts may have security risks. A value of "0" means a management session never times out, no matter how long it has been left idle (not recommended). Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to exit this screen without saving. 25.4 Account Screen It is strongly recommended that you change the password of the user account. If you forget your login account password (or IP address), you will need to reset the device. See Section 1.5 on page 14 and Section 25.8 on page 180 for details. Click Maintenance > Account. The screen appears as shown. Figure 103 Maintenance > Account The following table describes the labels in this screen. Table 75 Maintenance > Account LABEL DESCRIPTION User Account Entries This is the index number of a user account. User Name The EMG6765-Q10A’s user account name. Group The belonging of the user account. Different login account types have different privilege levels. The web configurator screens and privileges will vary depending on which account type you use to log in. Modify Click the Edit icon to open the Account Setup screen. Account Setup screen allows to change the user account password. 25.4.1 Account Setup Screen This screen allows you to change a user account password. EMG6765-Q10A User’s Guide 174 Chapter 25 Maintenance In the Maintenance > Account screen, click an Edit icon under Modify. The screen appears as shown. Figure 104 Maintenance > Account: Edit The following table describes the labels in this screen. Table 76 Maintenance > LABEL DESCRIPTION Username The user account name. Old Password Type the default password or the existing password you use to access the system in this field. New Password Type your new system password (up to 30 characters). Note that as you type a password, the screen displays as asterisk (*) for each character you type. Retype to Confirm Type the new password again in this field. Group This shows the group belonging of the user account (read-only). Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to exit this screen without saving. 25.5 Time Setting Screen Use this screen to configure the EMG6765-Q10A’s time based on your local time zone. To change your EMG6765-Q10A’s time and date, click Maintenance > Time. The screen appears as shown. EMG6765-Q10A User’s Guide 175 Chapter 25 Maintenance Figure 105 Maintenance > Time The following table describes the labels in this screen. Table 77 Maintenance > Time LABEL DESCRIPTION Current Time and Date Current Time This field displays the time of your EMG6765-Q10A. Each time you reload this page, the EMG6765-Q10A synchronizes the time with the time server. Current Date This field displays the date of your EMG6765-Q10A. Each time you reload this page, the EMG6765-Q10A synchronizes the date with the time server. Time and Date Setup Manual Select this radio button to enter the time and date manually. If you configure a new time and date, Time Zone and Daylight Saving at the same time, the new time and date you entered has priority and the Time Zone and Daylight Saving settings do not affect it. New Time This field displays the last updated time from the time server or the last time configured manually. (hh:mm:ss) When you select Manual, enter the new time in this field and then click Apply. New Date This field displays the last updated date from the time server or the last date configured manually. (yyyy/mm/dd) When you select Manual, enter the new date in this field and then click Apply. Get from Time Server Select this radio button to have the EMG6765-Q10A get the time and date from the time server you specified below. EMG6765-Q10A User’s Guide 176 Chapter 25 Maintenance Table 77 Maintenance > Time (continued) LABEL DESCRIPTION First / Second User Defined Time Server Address Enter the IP address or URL (up to 20 extended ASCII characters in length) of your time server. Check with your ISP/network administrator if you are unsure of this information. Time Zone Setup Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Daylight Saving Daylight saving is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening. Select this option if you use Daylight Saving Time. Start Date Configure the day and time when Daylight Saving Time starts if you selected Daylight Savings. The o’clock field uses the 24 hour format. Here are a couple of examples. Daylight Saving Time starts in most parts of the United States on the first Sunday of April. Each time zone in the United States starts using Daylight Saving Time at 2 A.M local time. So in the United States you would select First, Sunday, April and type 2 in the o’clock field. Daylight Saving Time starts in the European Union on the last Sunday of March. All of the time zones in the European Union start using Daylight Saving Time at the same moment (1 A.m. GMT or UTC). So in the European Union you would select Last, Sunday, March. The time you type in the o’clock field depends on your time zone. In Germany for instance, you would type 2 because Germany’s time zone is one hour ahead of GMT or UTC (GMT+1). End Date Configure the day and time when Daylight Saving Time ends if you selected Daylight Savings. The o’clock field uses the 24 hour format. Here are a couple of examples. Daylight Saving Time ends in the United States on the last Sunday of October. Each time zone in the United States stops using Daylight Saving Time at 2 A.M. local time. So in the United States you would select Last, Sunday, October and type 2 in the o’clock field. Daylight Saving Time ends in the European Union on the last Sunday of October. All of the time zones in the European Union stop using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select Last, Sunday, October. The time you type in the o’clock field depends on your time zone. In Germany for instance, you would type 2 because Germany’s time zone is one hour ahead of GMT or UTC (GMT + 1). Apply Click Apply to save your changes back to the EMG6765-Q10A. Cancel Click Cancel to exit this screen without saving. 25.6 Firmware Upgrade Screen Find firmware at www.zyxel.com in a file that (usually) uses the system model name with a “*.bin” extension, e.g., “EMG6765-Q10A.bin”. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Click Maintenance > Firmware Upgrade. Follow the instructions in this screen to upload firmware to your EMG6765-Q10A. EMG6765-Q10A User’s Guide 177 Chapter 25 Maintenance Figure 106 Maintenance > Firmware Upgrade The following table describes the labels in this screen. Table 78 Maintenance > Firmware Upgrade LABEL DESCRIPTION Firmware Upgrade File Path Type in the location of the file you want to upload in this field or click to find it. Click to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Upload to begin the upload process. This process may take up to two minutes. Do not turn off the EMG6765-Q10A while firmware upload is in progress! After you see the Firmware Upload In Process screen, wait two minutes before logging into the EMG6765-Q10A again. The EMG6765-Q10A automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 107 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, an error message appears. 25.7 Configuration Backup/Restore Screen Backup configuration allows you to back up (save) the EMG6765-Q10A’s current configuration to a file on your computer. Once your EMG6765-Q10A is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Restore configuration allows you to upload a new or previously saved configuration file from your computer to your EMG6765-Q10A. EMG6765-Q10A User’s Guide 178 Chapter 25 Maintenance Click Maintenance > Backup/Restore. Information related to factory defaults, backup configuration, and restoring configuration appears as shown next. Figure 108 Maintenance > Backup/Restore The following table describes the labels in this screen. Table 79 Maintenance > Backup/Restore LABEL DESCRIPTION Backup Configuration Backup Click Backup to save the EMG6765-Q10A’s current configuration to your computer. Restore Configuration File Path Click Choose File to browse to the location of the configuration file in your computer. Upload Click Upload to begin the upload process. Note: Do not turn off the EMG6765-Q10A while configuration file upload is in progress. After you see a “configuration upload successful” screen, you must then wait one minute before logging into the EMG6765-Q10A again. The EMG6765-Q10A automatically restarts in this time causing a temporary network disconnect. If you see an error screen, click Back to return to the Backup/Restore screen. Reset Pressing the Reset button in this section clears all user-entered configuration information and returns the EMG6765-Q10A to its factory defaults. You can also press the RESET button on the rear panel to reset the factory defaults of your EMG6765-Q10A. Refer to the chapter about introducing the Web Configurator for more information on the RESET button. Note: If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default EMG6765-Q10A IP address (192.168.1.1). See Appendix B on page 200 for details on how to set up your computer’s IP address. EMG6765-Q10A User’s Guide 179 Chapter 25 Maintenance 25.8 Restart Screen System restart allows you to reboot the EMG6765-Q10A without turning the power off. Click Maintenance > Restart to open the following screen. Figure 109 Maintenance > Restart Click Restart to have the EMG6765-Q10A reboot. This does not affect the EMG6765-Q10A's configuration. 25.9 Language Screen Use this screen to change the language for the Web Configurator. Select the language you prefer and click Apply. The Web Configurator language changes after a while without restarting the EMG6765-Q10A. Figure 110 Maintenance > Language 25.10 Diagnostic Screens The Diagnostic screens display information to help you identify problems with the EMG6765-Q10A. 25.10.1 Ping Screen Use this screen to ping an IP address. Click Maintenance > Diagnostic > Ping to open the following screen. EMG6765-Q10A User’s Guide 180 Chapter 25 Maintenance Figure 111 Maintenance > Diagnostic > Ping The following table describes the labels in the Sys OP Mode screen. Table 80 Maintenance > Sys OP Mode LABEL DESCRIPTION Type the IP address of a computer that you want to perform ping in order to test a connection. IPv4_Ping Click this to ping the IP address that you entered. IPv6_Ping 25.10.2 Trace Route Screen Use this screen to trace the route packets take to a host. Click Maintenance > Diagnostic > TraceRoute to open the following screen. EMG6765-Q10A User’s Guide 181 Chapter 25 Maintenance Figure 112 Maintenance > Diagnostic > TraceRoute The following table describes the labels in this screen. Table 81 Maintenance > Diagnostic > TraceRoute LABEL DESCRIPTION Type the URL or IP address of a computer for which you want to perform traceroute in order to test a connection. IPv4 TraceRoute IPv6 TraceRoute Click this button to perform the traceroute function. This determines the path a packet takes to the specified computer 25.10.3 NsLookup Screen Use this screen to perform an Nslookup (Name server lookup). Nslookup queries the DNS to resolve an IP address into a host name and vice-versa. Click Maintenance > Diagnostic > Nslookup to open the following screen. EMG6765-Q10A User’s Guide 182 Chapter 25 Maintenance Figure 113 Maintenance > Diagnostic > Nslookup The following table describes the labels in this screen. Table 82 Maintenance > Diagnostic > Nslookup LABEL DESCRIPTION FQDN_IP Type a domain name or IP address in this field for the name server lookup. ServerIP(Option) Enter the IP address of the server the EMG6765-Q10A uses to translate the specified domain name or IP address. Nslookup Click this button to perform a DNS lookup on the IP address or domain name you entered. EMG6765-Q10A User’s Guide 183 C H A P T E R 26 Troubleshooting 26.1 Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • EMG6765-Q10A Access and Login • Internet Access • Resetting the EMG6765-Q10A to Its Factory Defaults • Wireless Connections • USB Device Problems • MoCA Network 26.2 Power, Hardware Connections, and LEDs The EMG6765-Q10A does not turn on. None of the LEDs turn on. Make sure you are using the power adaptor or cord included with the EMG6765-Q10A. Make sure the power adaptor or cord is connected to the EMG6765-Q10A and plugged in to an appropriate power source. Make sure the power source is turned on. Disconnect and re-connect the power adaptor or cord to the EMG6765-Q10A. If the problem continues, contact the vendor. One of the LEDs does not behave as expected. Make sure you understand the normal behavior of the LED. See Section 1.6 on page 15. Check the hardware connections. See the Quick Start Guide. Inspect your cables for damage. Contact the vendor to replace any damaged cables. EMG6765-Q10A User’s Guide 184 Chapter 26 Troubleshooting Disconnect and re-connect the power adaptor to the EMG6765-Q10A. If the problem continues, contact the vendor. 26.3 EMG6765-Q10A Access and Login I don’t know the IP address of my EMG6765-Q10A. The default IP address of the EMG6765-Q10A in Router Mode is 192.168.1.1. The default IP address of the EMG6765-Q10A in Access Point Mode is 192.168.1.2. If you changed the IP address and have forgotten it, you might get the IP address of the EMG6765-Q10A in Router Mode by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the EMG6765-Q10A (it depends on the network), so enter this IP address in your Internet browser. If your EMG6765-Q10A in Access Point Mode is a DHCP client, you can find your IP address from the DHCP server. This information is only available from the DHCP server which allocates IP addresses on your network. Find this information directly from the DHCP server or contact your system administrator for more information. Reset your EMG6765-Q10A to change all settings back to their default. This means your current settings are lost. See Section 26.5 on page 188 in the Troubleshooting for information on resetting your EMG6765Q10A. I forgot the password. The default password is in the back label of your EMG6765-Q10A. If this does not work, you have to reset the device to its factory defaults. See Section 26.5 on page 188. I cannot see or access the Login screen in the Web Configurator. Make sure you are using the correct IP address. • The default IP address of the EMG6765-Q10A in Router Mode is 192.168.1.1. The default IP address of the EMG6765-Q10A in Access Point Mode is 192.168.1.2. • If you changed the IP address (Section 10.4 on page 96), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I don’t know the IP address of my EMG6765-Q10A. EMG6765-Q10A User’s Guide 185 Chapter 26 Troubleshooting Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. Make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. See Appendix A on page 191. Make sure your computer is in the same subnet as the EMG6765-Q10A. (If you know that there are routers between your computer and the EMG6765-Q10A, skip this step.) • If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. See Section 10.4 on page 96. • If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the EMG6765-Q10A. See Section 10.4 on page 96. Reset the device to its factory defaults, and try to access the EMG6765-Q10A with the default IP address. See Section 1.5 on page 14. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Try to access the EMG6765-Q10A using another service, such as Telnet. If you can access the EMG6765-Q10A, check the remote management settings and firewall rules to find out why the EMG6765-Q10A does not respond to HTTP. • If your computer is connected to the WAN port or is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port. I can see the Login screen, but I cannot log in to the EMG6765-Q10A. Make sure you have entered the password correctly. The default password is in the back label of your EMG6765-Q10A. This field is case-sensitive, so make sure [Caps Lock] is not on. This can happen when you fail to log out properly from your last session. Try logging in again after 5 minutes. Disconnect and re-connect the power adaptor or cord to the EMG6765-Q10A. If this does not work, you have to reset the device to its factory defaults. See Section 26.5 on page 188. 26.4 Internet Access I cannot access the Internet. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. EMG6765-Q10A User’s Guide 186 Chapter 26 Troubleshooting Go to Maintenance > Sys OP Mode. Check your System Operation Mode setting. • If the EMG6765-Q10A is in Router Mode, make sure the WAN port is connected to a broadband modem or router with Internet access. Your computer and the EMG6765-Q10A should be in the same subnet. • If the EMG6765-Q10A is in Access Point Mode, make sure the WAN port is connected to a broadband modem or router with Internet access and your computer is set to obtain an dynamic IP address. If the EMG6765-Q10A is in Router Mode, make sure you entered your ISP account information correctly in the wizard or the WAN screen. These fields are case-sensitive, so make sure [Caps Lock] is not on. If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the AP. Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the EMG6765-Q10A), but my Internet connection is not available anymore. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.6 on page 15. Reboot the EMG6765-Q10A. If the problem continues, contact your ISP. The Internet connection is slow or intermittent. There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.6 on page 15. If the EMG6765-Q10A is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. Check the signal strength. If the signal strength is low, try moving the EMG6765-Q10A closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). Reboot the EMG6765-Q10A. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestion • Check the settings for QoS. If it is disabled, you might consider activating it. EMG6765-Q10A User’s Guide 187 Chapter 26 Troubleshooting 26.5 Resetting the EMG6765-Q10A to Its Factory Defaults If you reset the EMG6765-Q10A, you lose all of the changes you have made. The EMG6765-Q10A reloads its default settings, and the password resets to the back-label default key. You have to make all of your changes again. You will lose all of your changes when you push the RESET button. To reset the EMG6765-Q10A: Make sure the power LED is on. Press the RESET button for one to four seconds to restart/reboot the EMG6765-Q10A. Press the RESET button for more than five seconds to set the EMG6765-Q10A back to its factory-default configurations. If the EMG6765-Q10A restarts automatically, wait for the EMG6765-Q10A to finish restarting, and log in to the Web Configurator. The password is in the back label of your EMG6765-Q10A. If the EMG6765-Q10A does not restart automatically, disconnect and reconnect the EMG6765-Q10A’s power. Then, follow the directions above again. 26.6 Wireless Connections I cannot access the EMG6765-Q10A or ping any computer from the WLAN. Make sure the wireless LAN is enabled on the EMG6765-Q10A. Make sure the wireless adapter on your computer is working properly. Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the EMG6765-Q10A. Make sure your computer (with a wireless adapter installed) is within the transmission range of the EMG6765-Q10A. Check that both the EMG6765-Q10A and the wireless adapter on your computer are using the same wireless and wireless security settings. Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the EMG6765-Q10A. Make sure you allow the EMG6765-Q10A to be remotely accessed through the WLAN interface. Check your remote management settings. EMG6765-Q10A User’s Guide 188 Chapter 26 Troubleshooting • See the chapter on Wireless LAN in the User’s Guide for more information. I set up URL keyword blocking, but I can still access a website that should be blocked. Make sure that you enable parental control in the Parental Control screen, set up rules and turn on the rules. Make sure that the keywords that you type are listed in the rule’s Keyword List. If a keyword that is listed in the Keyword List is not blocked when it is found in a URL, customize the keyword blocking using commands. See the Customizing Keyword Blocking URL Checking section in the IPv6 Firewall chapter. I cannot access the Web Configurator after I switched to AP mode. When you change from router mode to AP mode, your computer must have an IP address in the range between “192.168.1.3” and “192.168.1.254”. Refer to Appendix B on page 200 for instructions on how to change your computer’s IP address. What factors may cause intermittent or unstabled wireless connection? How can I solve this problem? The following factors may cause interference: • Obstacles: walls, ceilings, furniture, and so on. • Building Materials: metal doors, aluminum studs. • Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices. To optimize the speed and quality of your wireless connection, you can: • Move your wireless device closer to the AP if the signal strength is low. • Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones. • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the wireless client. • Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional APs if necessary. • Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless client is sending or receiving a lot of information, it may have too many programs open that use the Internet. • Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas upwards. If the AP is placed at a high position, point the antennas downwards. Try pointing the antennas in different directions and check which provides the strongest signal to the wireless clients. EMG6765-Q10A User’s Guide 189 Chapter 26 Troubleshooting 26.7 USB Device Problems I cannot access or see a USB device that is connected to the EMG6765-Q10A. Disconnect the problematic USB device, then reconnect it to the EMG6765-Q10A. Ensure that the USB device has power. Check your cable connections. Restart the EMG6765-Q10A by disconnecting the power and then reconnecting it. If the USB device requires a special driver, install the driver from the installation disc that came with the device. After driver installation, reconnect the USB device to the EMG6765-Q10A and try to connect to it again with your computer. If the problem persists, contact your vendor. What kind of USB devices do the EMG6765-Q10A support? It is strongly recommended to use version 2.0 or lower USB storage devices (such as memory sticks, USB hard drives) and/or USB devices. Other USB products are not guaranteed to function properly with the EMG6765-Q10A. 26.8 MoCA Network The EMG6765-Q10A cannot set up a MoCA network with other MoCA devices. Make sure all the MoCA devices are turned on and connected using the same coaxial wiring. Make sure all the MoCA devices are operating at the same channel frequency. If you enable MoCA network security on the EMG6765-Q10A, make sure other MoCA devices also use the same password. EMG6765-Q10A User’s Guide 190 APPENDIX A Pop-up Windows, JavaScript and Java Permissions In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. • JavaScript (enabled by default). • Java permissions (enabled by default). Note: The screens used below belong to Internet Explorer version 6, 7 and 8. Screens for other Internet Explorer versions may vary. Internet Explorer Pop-up Blockers You may have to disable pop-up blocking to log into your device. Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or allow pop-up blocking and create an exception for your device’s IP address. Disable Pop-up Blockers In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up Blocker. Figure 114 Pop-up Blocker You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the Privacy tab. In Internet Explorer, select Tools, Internet Options, Privacy. Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. EMG6765-Q10A User’s Guide 191 Appendix A Pop-up Windows, JavaScript and Java Permissions Figure 115 Internet Options: Privacy Click Apply to save this setting. Enable Pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. In Internet Explorer, select Tools, Internet Options and then the Privacy tab. Select Settings…to open the Pop-up Blocker Settings screen. EMG6765-Q10A User’s Guide 192 Appendix A Pop-up Windows, JavaScript and Java Permissions Figure 116 Internet Options: Privacy Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. Click Add to move the IP address to the list of Allowed sites. Figure 117 Pop-up Blocker Settings EMG6765-Q10A User’s Guide 193 Appendix A Pop-up Windows, JavaScript and Java Permissions Click Close to return to the Privacy screen. Click Apply to save this setting. JavaScript If pages of the web configurator do not display properly in Internet Explorer, check that JavaScript are allowed. In Internet Explorer, click Tools, Internet Options and then the Security tab. Figure 118 Internet Options: Security Click the Custom Level... button. Scroll down to Scripting. Under Active scripting make sure that Enable is selected (the default). Under Scripting of Java applets make sure that Enable is selected (the default). Click OK to close the window. EMG6765-Q10A User’s Guide 194 Appendix A Pop-up Windows, JavaScript and Java Permissions Figure 119 Security Settings - Java Scripting Java Permissions From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. Click OK to close the window. EMG6765-Q10A User’s Guide 195 Appendix A Pop-up Windows, JavaScript and Java Permissions Figure 120 Security Settings - Java JAVA (Sun) From Internet Explorer, click Tools, Internet Options and then the Advanced tab. Make sure that Use Java 2 for
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