| Download: |  |
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| Document ID | 823268 |
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| Document Description | Users Manual Part 4 |
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| Document Lastmod | 2007-07-25 17:31:20 |
| Document Title | NBG334W User’s Guide |
| Document Creator | FrameMaker 7.1 |
| Document Author: | Adrian Reid |
Chapter 19 Logs
Table 89 RFC-2408 ISAKMP Payload Types (continued)
190
LOG DISPLAY
PAYLOAD TYPE
SIG
Signature
NONCE
Nonce
NOTFY
Notification
DEL
Delete
VID
Vendor ID
NBG334W User’s Guide
CHAPTER
20
Tools
This chapter shows you how to upload a new firmware, upload or save backup configuration
files and restart the NBG334W.
20.1 Firmware Upload Screen
Find firmware at www.zyxel.com in a file that (usually) uses the system model name with a
"*.bin" extension, e.g., “NBG334W.bin". The upload process uses HTTP (Hypertext Transfer
Protocol) and may take up to two minutes. After a successful upload, the system will reboot.
See the Firmware and Configuration File Maintenance chapter for upgrading firmware using
FTP/TFTP commands.
Click Maintenance > Tools. Follow the instructions in this screen to upload firmware to your
NBG334W.
Figure 106 Maintenance > Tools > Firmware
The following table describes the labels in this screen.
Table 90 Maintenance > Tools > Firmware
LABEL
DESCRIPTION
File Path
Type in the location of the file you want to upload in this field or click Browse... to find
it.
Browse...
Click Browse... to find the .bin file you want to upload. Remember that you must
decompress compressed (.zip) files before you can upload them.
Upload
Click Upload to begin the upload process. This process may take up to two minutes.
Do not turn off the NBG334W while firmware upload is in progress!
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Chapter 20 Tools
After you see the Firmware Upload In Process screen, wait two minutes before logging into
the NBG334W again.
Figure 107 Upload Warning
The NBG334W automatically restarts in this time causing a temporary network disconnect. In
some operating systems, you may see the following icon on your desktop.
Figure 108 Network Temporarily Disconnected
After two minutes, log in again and check your new firmware version in the Status screen.
If the upload was not successful, the following screen will appear. Click Return to go back to
the Firmware screen.
Figure 109 Upload Error Message
20.2 Configuration Screen
See the Firmware and Configuration File Maintenance chapter for transferring configuration
files using FTP/TFTP commands.
Click Maintenance > Tools > Configuration. Information related to factory defaults, backup
configuration, and restoring configuration appears as shown next.
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Figure 110 Maintenance > Tools > Configuration
20.2.1 Backup Configuration
Backup configuration allows you to back up (save) the NBG334W’s current configuration to a
file on your computer. Once your NBG334W is configured and functioning properly, it is
highly recommended that you back up your configuration file before making configuration
changes. The backup configuration file will be useful in case you need to return to your
previous settings.
Click Backup to save the NBG334W’s current configuration to your computer.
20.2.2 Restore Configuration
Restore configuration allows you to upload a new or previously saved configuration file from
your computer to your NBG334W.
Table 91 Maintenance Restore Configuration
LABEL
DESCRIPTION
File Path
Type in the location of the file you want to upload in this field or click Browse... to find
it.
Browse...
Click Browse... to find the file you want to upload. Remember that you must
decompress compressed (.ZIP) files before you can upload them.
Upload
Click Upload to begin the upload process.
Do not turn off the NBG334W while configuration file upload is in progress
After you see a “configuration upload successful” screen, you must then wait one minute
before logging into the NBG334W again.
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Chapter 20 Tools
Figure 111 Configuration Restore Successful
The NBG334W automatically restarts in this time causing a temporary network disconnect. In
some operating systems, you may see the following icon on your desktop.
Figure 112 Temporarily Disconnected
If you uploaded the default configuration file you may need to change the IP address of your
computer to be in the same subnet as that of the default NBG334W IP address (192.168.1.1).
See your Quick Start Guide for details on how to set up your computer’s IP address.
If the upload was not successful, the following screen will appear. Click Return to go back to
the Configuration screen.
Figure 113 Configuration Restore Error
20.2.3 Back to Factory Defaults
Pressing the Reset button in this section clears all user-entered configuration information and
returns the NBG334W to its factory defaults.
You can also press the RESET button on the rear panel to reset the factory defaults of your
NBG334W. Refer to the chapter about introducing the web configurator for more information
on the RESET button.
20.3 Restart Screen
System restart allows you to reboot the NBG334W without turning the power off.
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Chapter 20 Tools
Click Maintenance > Tools > Restart. Click Restart to have the NBG334W reboot. This
does not affect the NBG334W's configuration.
Figure 114 Maintenance > Tools > Restart
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CHAPTER
21
Configuration Mode
Click Maintenance > Config Mode to open the following screen. This screen allows you to
hide or display the advanced screens of some features or the advanced features, such as MAC
filter or static route. Basic is selected by default and you cannot see the advanced screens or
features. If you want to view and configure all screens including the advanced ones, select
Advanced and click Apply.
Figure 115 Maintenance > Config Mode > General
The following table describes the labels in the screen.
Table 92 Maintenance > Config Mode > General
LABEL
DESCRIPTION
Configuration Mode
Basic
Select Basic mode to enable or disable features and to monitor the status of your
device.
Advanced
Select Advanced mode to set advanced settings.
Apply
Click on this to set the mode.
Reset
Click on this to reset your selection to the default (Advanced).
The following table includes the screens that you can view and configure only when you select
Advanced.
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Chapter 21 Configuration Mode
Table 93 Advanced Configuration Options
CATEGORY
LINK
TAB
Network
Wireless LAN
MAC Filter
Advanced
QoS
WAN
Advanced
LAN
IP Alias
Advanced
Security
Management
DHCP Server
Advanced
NAT
Advanced
Firewall
Services
Content Filter
Schedule
Static Route
IP Static Route
Bandwidth MGMT
Advanced
Monitor
Remote MGMT
Telnet
FTP
DNS
Maintenance
198
Logs
Log Settings
In AP Mode many screens will not be available. See Chapter 4 on page 61 for
more information.
NBG334W User’s Guide
CHAPTER
22
Sys Op Mode
22.1 Overview
The Sys Op Mode (System Operation Mode) function lets you configure whether your
NBG334W is a router or AP. You can choose between Router Mode and AP Mode
depending on your network topology and the features you require from your device. See
Section 1.1 on page 29 for more information on which mode to choose.
22.1.1 Router
A router connects your local network with another network, such as the Internet. The router
has two IP addresses, the LAN IP address and the WAN IP address.
Figure 116 LAN and WAN IP Addresses in Router Mode
LAN
WAN
Internet
LAN IP
WAN IP
22.1.2 AP
An AP extends one network and so has just one IP address. All Ethernet ports on the AP have
the same IP address. To connect to the Internet, another device, such as a router, is required.
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Chapter 22 Sys Op Mode
Figure 117 IP Address in AP Mode
LAN
1 IP
Internet
22.2 Selecting System Operation Mode
Use this screen to select how you connect to the Internet.
Figure 118 Maintenance > Sys OP Mode > General
If you select Router Mode, the following pop-up message window appears.
Figure 119 Maintenance > Sys Op Mode > General: Router
• In this mode there are both LAN and WAN ports. The LAN Ethernet and WAN Ethernet
ports have different IP addresses.
• The DHCP server on your device is enabled and allocates IP addresses to other devices on
your local network.
• The LAN IP address of the device on the local network is set to 192.168.1.1.
• You can configure the IP address settings on your WAN port. Contact your ISP or system
administrator for more information on appropriate settings.
If you select Access Point the following pop-up message window appears.
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Figure 120 Maintenance > Sys Op Mode > General: AP
• In AP Mode all Ethernet ports have the same IP address.
• All ports on the rear panel of the device are LAN ports, including the port labeled WAN.
There is no WAN port.
• The DHCP server on your device is disabled. In AP mode there must be a device with a
DHCP server on your network such as a router or gateway which can allocate IP
addresses.
The IP address of the device on the local network is set to 192.168.1.1.
The following table describes the labels in the General screen.
Table 94 Maintenance > Sys OP Mode > General
LABEL
DESCRIPTION
System Operation Mode
Router
Select Router if your device routes traffic between a local network and another
network such as the Internet. This mode offers services such as a firewall or
bandwidth management.
Access Point
Select Access Point if your device bridges traffic between clients on the same
network.
Apply
Click Apply to save your settings.
Reset
Click Reset to return your settings to the default (Router)
If you select the incorrect System Operation Mode you cannot connect to the
Internet.
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Chapter 22 Sys Op Mode
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CHAPTER
23
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
•
•
•
•
•
Power, Hardware Connections, and LEDs
NBG334W Access and Login
Internet Access
Resetting the NBG334W to Its Factory Defaults
Wireless Router/AP Troubleshooting
Advanced Features
23.1 Power, Hardware Connections, and LEDs
The NBG334W does not turn on. None of the LEDs turn on.
7 Make sure you are using the power adaptor or cord included with the NBG334W.
8 Make sure the power adaptor or cord is connected to the NBG334W and plugged in to an
appropriate power source. Make sure the power source is turned on.
9 Disconnect and re-connect the power adaptor or cord to the NBG334W.
10 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See Section 1.7 on page 31.
Check the hardware connections. See the Quick Start Guide.
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
Disconnect and re-connect the power adaptor to the NBG334W.
If the problem continues, contact the vendor.
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Chapter 23 Troubleshooting
23.2 NBG334W Access and Login
I don’t know the IP address of my NBG334W.
1 The default IP address is 192.168.1.1.
2 If you changed the IP address and have forgotten it, you might get the IP address of the
NBG334W by looking up the IP address of the default gateway for your computer. To
do this in most Windows computers, click Start > Run, enter cmd, and then enter
ipconfig. The IP address of the Default Gateway might be the IP address of the
NBG334W (it depends on the network), so enter this IP address in your Internet browser.
3 Set your device to Router Mode, login (see the Quick Start Guide for instructions) and
go to the Device Information table in the Status screen. Your NBG334W’s IP address
is available in the Device Information table.
• If the DHCP setting under LAN information is None, your device has a fixed IP
address.
• If the DHCP setting under LAN information is Client, then your device receives an
IP address from a DHCP server on the network.
4 If your NBG334W is a DHCP client, you can find your IP address from the DHCP
server. This information is only available from the DHCP server which allocates IP
addresses on your network. Find this information directly from the DHCP server or
contact your system administrator for more information.
5 Reset your NBG334W to change all settings back to their default. This means your
current settings are lost. See Section 23.4 on page 207 in the Troubleshooting for
information on resetting your NBG334W.
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section
23.4 on page 207.
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.1.
• If you changed the IP address (Section 7.3 on page 102), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I don’t know the IP address of my NBG334W.
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2 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide.
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts
and Java enabled. See Appendix B on page 217.
4 Make sure your computer is in the same subnet as the NBG334W. (If you know that
there are routers between your computer and the NBG334W, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using a
dynamic IP address. See Section 7.3 on page 102.
• If there is no DHCP server on your network, make sure your computer’s IP address is
in the same subnet as the NBG334W. See Section 7.3 on page 102.
5 Reset the device to its factory defaults, and try to access the NBG334W with the default
IP address. See Section 7.3 on page 102.
6 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Try to access the NBG334W using another service, such as Telnet. If you can access the
NBG334W, check the remote management settings and firewall rules to find out why the
NBG334W does not respond to HTTP.
• If your computer is connected to the WAN port or is connected wirelessly, use a computer
that is connected to a LAN/ETHERNET port.
I can see the Login screen, but I cannot log in to the NBG334W.
1 Make sure you have entered the password correctly. The default password is 1234. This
field is case-sensitive, so make sure [Caps Lock] is not on.
2 You cannot log in to the web configurator while someone is using Telnet to access the
NBG334W. Log out of the NBG334W in the other session, or ask the person who is
logged in to log out.
3 Disconnect and re-connect the power adaptor or cord to the NBG334W.
4 If this does not work, you have to reset the device to its factory defaults. See Section
23.4 on page 207.
I cannot Telnet to the NBG334W.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web
configurator. Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.
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Chapter 23 Troubleshooting
See the troubleshooting suggestions for I cannot see or access the Login screen in the web
configurator. Ignore the suggestions about your browser.
23.3 Internet Access
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide.
2 Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the
wireless client are the same as the settings in the AP.
4 Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
5 Go to Maintenance > Sys OP Mode > General. Check your System Operation Mode
setting.
• Select Router if your device routes traffic between a local network and another
network such as the Internet.
• Select Access Point if your device bridges traffic between clients on the same
network.
6 If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the
NBG334W), but my Internet connection is not available anymore.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and Section 1.7 on page 31.
2 Reboot the NBG334W.
3 If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.7
on page 31. If the NBG334W is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2 Check the signal strength. If the signal strength is low, try moving the NBG334W closer
to the AP if possible, and look around to see if there are any devices that might be
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interfering with the wireless network (for example, microwaves, other wireless
networks, and so on).
3 Reboot the NBG334W.
4 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is
enabled, you might consider raising or lowering the priority for some applications.
23.4 Resetting the NBG334W to Its Factory Defaults
If you reset the NBG334W, you lose all of the changes you have made. The NBG334W reloads its default settings, and the password resets to 1234. You have to make all of your
changes again.
You will lose all of your changes when you push the RESET button.
To reset the NBG334W,
1 Make sure the power LED is on and not blinking.
2 Press and hold the RESET button for five to ten seconds. Release the RESET button
when the power LED begins to blink. The default settings have been restored.
If the NBG334W restarts automatically, wait for the NBG334W to finish restarting, and log in
to the web configurator. The password is “1234”.
If the NBG334W does not restart automatically, disconnect and reconnect the NBG334W’s
power. Then, follow the directions above again.
23.5 Wireless Router/AP Troubleshooting
I cannot access the NBG334W or ping any computer from the WLAN (wireless
AP or router).
1 Make sure the wireless LAN is enabled on the NBG334W
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible
and supports the same wireless standard as the NBG334W.
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Chapter 23 Troubleshooting
4 Make sure your computer (with a wireless adapter installed) is within the transmission
range of the NBG334W.
5 Check that both the NBG334W and your wireless station are using the same wireless and
wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the
NBG334W.
7 Make sure you allow the NBG334W to be remotely accessed through the WLAN
interface. Check your remote management settings.
• See the chapter on Wireless LAN in the User’s Guide for more information.
23.6 Advanced Features
I can log in, but I cannot see some of the screens or fields in the Web
Configurator.
You may be accessing the Web Configurator in Basic mode. Some screens and fields are
available only in Advanced mode. Use the Maintenance > Config Mode screen to select
Advanced mode.
You may be accessing the Web Configurator in AP Mode. Some screens and fields are
available only in Router Mode. Use the Maintenance > Sys OP Mode screen to select Router
Mode.
I set up URL keyword blocking, but I can still access a website that should be
blocked.
Make sure that you select the Enable URL Keyword Blocking check box in the Content
Filtering screen. Make sure that the keywords that you type are listed in the Keyword List.
If a keyword that is listed in the Keyword List is not blocked when it is found in a URL,
customize the keyword blocking using commands. See the Customizing Keyword Blocking
URL Checking section in the Content Filter chapter.
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P ART VI
Appendices and
Index
Product Specifications and Wall-Mounting Instructions (211)
Pop-up Windows, JavaScripts and Java Permissions (217)
IP Addresses and Subnetting (223)
Setting up Your Computer’s IP Address (231)
Wireless LANs (247)
Services (259)
Legal Information (263)
Customer Support (267)
Index (271)
209
210
APPENDIX
Product Specifications and WallMounting Instructions
The following tables summarize the NBG334W’s hardware and firmware features.
Table 95 Hardware Features
Dimensions (W x D x H)
162 x 115 x 33 mm
Weight
237g
Power Specification
Input: 120~240 AC, 50~60 Hz
Output: 12 V AC 1 A
Ethernet ports
Auto-negotiating: 10 Mbps or 100 Mbps in either half-duplex or full-duplex
mode.
Auto-crossover: Use either crossover or straight-through Ethernet cables.
4-5 Port Switch
A combination of switch and router makes your NBG334W a cost-effective
and viable network solution. You can add up to four computers to the
NBG334W without the cost of a hub when connecting to the Internet
through the WAN port. You can add up to five computers to the NBG334W
when you connect to the Internet in AP mode. Add more than four
computers to your LAN by using a hub.
LEDs
PWR, LAN1-4, WAN, WLAN, WPS
Reset Button
The reset button is built into the rear panel. Use this button to restore the
NBG334W to its factory default settings. Press for 1 second to restart the
device. Press for 5 seconds to restore to factory default settings.
Antenna
The NBG334W is equipped with a 2dBi detachable antenna to provide clear
radio transmission and reception on the wireless network.
Operation Environment
Temperature: 0º C ~ 40º C
Humidity: 20% ~ 85% RH (Non-condensing)
Storage Environment
Temperature: -20º C ~ 60º C
Humidity: 20% ~ 90% RH (Non-condensing)
Distance between the
centers of the holes on
the device’s back.
125 mm
Screw size for wallmounting
M3*10
Table 96 Firmware Features
FEATURE
DESCRIPTION
Default IP Address
192.168.1.1
Default Subnet Mask
255.255.255.0 (24 bits)
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Appendix A Product Specifications and Wall-Mounting Instructions
Table 96 Firmware Features
FEATURE
DESCRIPTION
Default Password
1234
DHCP Pool
192.168.1.33 to 192.168.1.64
Device Management
Use the web configurator to easily configure the rich range of features on
the NBG334W.
Wireless Functionality
Allows IEEE 802.11b and/or IEEE 802.11g wireless clients to connect to
the NBG334W wirelessly. Enable wireless security (WEP, WPA(2),
WPA(2)-PSK) and/or MAC filtering to protect your wireless network.
Note: The NBG334W may be prone to RF (Radio
Frequency) interference from other 2.4 GHz devices
such as microwave ovens, wireless phones,
Bluetooth enabled devices, and other wireless LANs.
Firmware Upgrade
Download new firmware (when available) from the ZyXEL web site and
use the web configurator, an FTP or a TFTP tool to put it on the
NBG334W.
Note: Only upload firmware for your specific model!
212
Configuration Backup &
Restoration
Make a copy of the NBG334W’s configuration and put it back on the
NBG334W later if you decide you want to revert back to an earlier
configuration.
Network Address
Translation (NAT)
Each computer on your network must have its own unique IP address.
Use NAT to convert a single public IP address to multiple private IP
addresses for the computers on your network.
Firewall
You can configure firewall on the NBG334W for secure Internet access.
When the firewall is on, by default, all incoming traffic from the Internet to
your network is blocked unless it is initiated from your network. This
means that probes from the outside to your network are not allowed, but
you can safely browse the Internet and download files for example.
Content Filter
The NBG334W blocks or allows access to web sites that you specify and
blocks access to web sites with URLs that contain keywords that you
specify. You can define time periods and days during which content
filtering is enabled. You can also include or exclude particular computers
on your network from content filtering.
You can also subscribe to category-based content filtering that allows
your NBG334W to check web sites against an external database.
Bandwidth Management
You can efficiently manage traffic on your network by reserving
bandwidth and giving priority to certain types of traffic and/or to particular
computers.
Time and Date
Get the current time and date from an external server when you turn on
your NBG334W. You can also set the time manually. These dates and
times are then used in logs.
Port Forwarding
If you have a server (mail or web server for example) on your network,
then use this feature to let people access it from the Internet.
DHCP (Dynamic Host
Configuration Protocol)
Use this feature to have the NBG334W assign IP addresses, an IP
default gateway and DNS servers to computers on your network.
Dynamic DNS Support
With Dynamic DNS (Domain Name System) support, you can use a
fixed URL, www.zyxel.com for example, with a dynamic IP address. You
must register for this service with a Dynamic DNS service provider.
NBG334W User’s Guide
Appendix A Product Specifications and Wall-Mounting Instructions
Table 96 Firmware Features
FEATURE
DESCRIPTION
IP Multicast
IP Multicast is used to send traffic to a specific group of computers. The
NBG334W supports versions 1 and 2 of IGMP (Internet Group
Management Protocol) used to join multicast groups (see RFC 2236).
IP Alias
IP Alias allows you to subdivide a physical network into logical networks
over the same Ethernet interface with the NBG334W itself as the
gateway for each subnet.
Logging and Tracing
Use packet tracing and logs for troubleshooting. You can send logs from
the NBG334W to an external UNIX syslog server.
PPPoE
PPPoE mimics a dial-up over Ethernet Internet access connection.
PPTP Encapsulation
Point-to-Point Tunneling Protocol (PPTP) enables secure transfer of
data through a Virtual Private Network (VPN). The NBG334W supports
one PPTP connection at a time.
Universal Plug and Play
(UPnP)
The NBG334W can communicate with other UPnP enabled devices in a
network.
Table 97 Feature Specifications
FEATURE
SPECIFICATION
Number of Static Routes
Number of Port Forwarding Rules
12
Number of NAT Sessions
2048
Number of Address Mapping Rules
10
Number of Bandwidth Management
Classes
Number of DNS Name Server Record
Entries
The following list, which is not exhaustive, illustrates the standards supported in the
NBG334W.
Table 98 Standards Supported
STANDARD
DESCRIPTION
RFC 867
Daytime Protocol
RFC 868
Time Protocol.
RFC 1058
RIP-1 (Routing Information Protocol)
RFC 1112
IGMP v1
RFC 1305
Network Time Protocol (NTP version 3)
RFC 1631
IP Network Address Translator (NAT)
RFC 1723
RIP-2 (Routing Information Protocol)
RFC 2236
Internet Group Management Protocol, Version 2.
RFC 2516
A Method for Transmitting PPP Over Ethernet (PPPoE)
RFC 2766
Network Address Translation - Protocol
IEEE 802.11
Also known by the brand Wi-Fi, denotes a set of Wireless LAN/WLAN
standards developed by working group 11 of the IEEE LAN/MAN
Standards Committee (IEEE 802).
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Table 98 Standards Supported (continued)
STANDARD
DESCRIPTION
IEEE 802.11b
Uses the 2.4 gigahertz (GHz) band
IEEE 802.11g
Uses the 2.4 gigahertz (GHz) band
IEEE 802.11d
Standard for Local and Metropolitan Area Networks: Media Access
Control (MAC) Bridges
IEEE 802.11x
Port Based Network Access Control.
IEEE 802.11e QoS
IEEE 802.11 e Wireless LAN for Quality of Service
Microsoft PPTP
MS PPTP (Microsoft's implementation of Point to Point Tunneling
Protocol)
MBM v2
Media Bandwidth Management v2
Wall-mounting Instructions
Do the following to hang your NBG334W on a wall.
See the Figure 122 on page 215 for the size of screws to use and how far
apart to place them.
1 Locate a high position on a wall that is free of obstructions. Use a sturdy wall.
2 Drill two holes for the screws. Make sure the distance between the centers of the holes
matches what is listed in the product specifications appendix.
Be careful to avoid damaging pipes or cables located inside the wall when
drilling holes for the screws.
3 Do not screw the screws all the way into the wall. Leave a small gap of about 0.5 cm
between the heads of the screws and the wall.
4 Make sure the screws are snugly fastened to the wall. They need to hold the weight of
the NBG334W with the connection cables.
5 Align the holes on the back of the NBG334W with the screws on the wall. Hang the
NBG334W on the screws.
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Appendix A Product Specifications and Wall-Mounting Instructions
Figure 121 Wall-mounting Example
The following are dimensions of an M4 tap screw and masonry plug used for wall mounting.
All measurements are in millimeters (mm).
Figure 122 Masonry Plug and M4 Tap Screw
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Appendix A Product Specifications and Wall-Mounting Instructions
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APPENDIX
Pop-up Windows, JavaScripts
and Java Permissions
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
Internet Explorer 6 screens are used here. Screens for other Internet Explorer
versions may vary.
Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or
allow pop-up blocking and create an exception for your device’s IP address.
Disable pop-up Blockers
1 In Internet Explorer, select Tools, Pop-up Blocker and then select Turn Off Pop-up
Blocker.
Figure 123 Pop-up Blocker
You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the
Privacy tab.
1 In Internet Explorer, select Tools, Internet Options, Privacy.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This
disables any web pop-up blockers you may have enabled.
Figure 124 Internet Options: Privacy
3 Click Apply to save this setting.
Enable pop-up Blockers with Exceptions
Alternatively, if you only want to allow pop-up windows from your device, see the following
steps.
1 In Internet Explorer, select Tools, Internet Options and then the Privacy tab.
2 Select Settings…to open the Pop-up Blocker Settings screen.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
Figure 125 Internet Options: Privacy
3 Type the IP address of your device (the web page that you do not want to have blocked)
with the prefix “http://”. For example, http://192.168.167.1.
4 Click Add to move the IP address to the list of Allowed sites.
Figure 126 Pop-up Blocker Settings
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
5 Click Close to return to the Privacy screen.
6 Click Apply to save this setting.
JavaScripts
If pages of the web configurator do not display properly in Internet Explorer, check that
JavaScripts are allowed.
1 In Internet Explorer, click Tools, Internet Options and then the Security tab.
Figure 127 Internet Options: Security
220
Click the Custom Level... button.
Scroll down to Scripting.
Under Active scripting make sure that Enable is selected (the default).
Under Scripting of Java applets make sure that Enable is selected (the default).
Click OK to close the window.
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
Figure 128 Security Settings - Java Scripting
Java Permissions
From Internet Explorer, click Tools, Internet Options and then the Security tab.
Click the Custom Level... button.
Scroll down to Microsoft VM.
Under Java permissions make sure that a safety level is selected.
Click OK to close the window.
Figure 129 Security Settings - Java
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Appendix B Pop-up Windows, JavaScripts and Java Permissions
JAVA (Sun)
1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab.
2 Make sure that Use Java 2 for
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