Zylux Acoustic SB2821D6 28 inch Sound Bar 2.1 System User Manual

Zylux Acoustic Corporation 28 inch Sound Bar 2.1 System

User Manual

QUICK START GUIDE VIZIOPlease read this guide before using the product.SB2821-D6
English - iiYour Unit is designed and manufactured to operate within dened design limits, and misuse may result in electric shock or re. To prevent your Unit from being damaged, the following rules should be observed for its installation, use, and maintenance. Please read the following safety instructions before operating your Unit. Keep these instructions in a safe place for future reference.• Read these instructions.• Keep these instructions.• Heed all warnings.• Follow all instructions.• Do not use this apparatus near water.• Clean only with a dry cloth.• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliers) that produce heat.• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not t into your outlet, consult an electrician for replacement of the obsolete outlet.• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.• Only use attachments/accessories specied by the manufacturer.• Use only with the cart, stand, tripod, bracket, or table specied by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.• Unplug this apparatus during lightning storms or when unused for long periods of time.• Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.• To reduce the risk of electric shock or component damage, switch o the power before connecting other components to your Unit.• Unplug the power cord before cleaning your Unit. A damp cloth is sucient for cleaning. Do not use a liquid or a spray cleaner on your Unit. Do not use abrasive cleaners.• Always use the accessories recommended by the manufacturer to insure compatibility.• When moving your Unit from an area of low temperature to an area of high temperature, condensation may form in the housing. Wait before turning on your Unit to avoid causing re, electric shock, or component damage.• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of your Unit and to protect it from overheating, be sure these openings are not blocked or covered. Do not place your Unit in a bookcase or cabinet unless proper ventilation is provided.• Never push any object into the slots and openings on your Unit enclosure. Do not place any objects on the top of your Unit. Doing so could short circuit parts causing a re or electric shock. Never spill liquids on your Unit.• When connected to a power outlet, power is always owing into your Unit. To totally disconnect power, unplug the power cord.• Do not overload power strips and extension cords. Overloading can result in re or electric shock.• The wall socket should be located near your Unit and be easily accessible• Keep your Unit away from moisture. Do not expose your Unit to rain or moisture. If water penetrates into your Unit, unplug the power cord and contact your dealer. Continuous use in this case may result in re or electric shock.• Do not use your Unit if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair your unit yourself.• Avoid using dropped or damaged appliances. If your Unit is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of your Unit may cause re or electric shock.• Do not install your Unit in an area with heavy dust or high humidity. Operating your Unit in environments with heavy dust or high humidity may cause re or electric shock.• Ensure that the power cord and any other cables are unplugged before moving your Unit.Safety Information
English - iiiExplanation of WARNING symbols:• When unplugging your Unit, hold the power plug, not the cord. Pulling on the power cord may damage the wires inside the cord and cause re or electric shock. When your Unit will not be used for an extended period of time, unplug the power cord.• To reduce risk of electric shock, do not touch the connector with wet hands.• Insert the remote control batteries in accordance with instructions. Incorrect polarity may cause the battery to leak which can damage the remote control or injure the operator.• See the important note and rating located on the back of the unit.• WARNING - This equipment is not waterproof. To prevent a re or shock hazard, do not place any container lled with liquid near the equipment (such as a vase or ower pot) or expose it to dripping, splashing, rain, or moisture.• CAUTION - Danger of explosion or re if batteries are mistreated. Replace only with the same or specied type.• Do not leave the batteries exposed to direct sunlight for a long period of time with doors and windows closed. Do not disassemble the batteries or dispose of it in re.• Where the MAINS plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable. WARNING: To reduce the risk of re or electric shock, do not expose this apparatus to rain or moisture.CAUTIONRISK OF ELECTRIC SHOCK DO NOT OPENThe lighting ash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of not isolated dangerous voltage within the product that may be sucient magnitude to constitute a risk of shock to persons.The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and servicing instructions in the literature accompanying the appliance.Warning: This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.
English - ivTable of ContentsPackage Contents ..............................................................................................................5Remote Control ..................................................................................................................6Inserting and replacing batteries. .................................................................................................. 7Controls & Connections ....................................................................................................8First-Time Setup .................................................................................................................10LED Indicators ....................................................................................................................15Bluetooth Pairing ...............................................................................................................17Using Bluetooth Mode ......................................................................................................18Reconnecting the Subwoofer ..........................................................................................19Using Button Combinations .............................................................................................20Wall-Mounting the Sound Bar ..........................................................................................21Help Topics .........................................................................................................................25Legal Information & Specications ..................................................................................26Regulatory Information .....................................................................................................27Warranty Information .......................................................................................................28
English - 5Package ContentsQuick Start GuideRemote Control with 2 x AAA BatteriesHigh Denition Sound Bar with Wireless Subwoofer2 x Sound Bar Wall Mount BracketsWall Mount Template2 x Wall Mount Screws(Size: M4 x 10mm)Digital Optical CableStereo RCA to 3.5mm Audio CableCoaxial Audio Cable2 x Power Cables
English - 6Remote Control1. Power - Press to turn the sound bar on or o.2. Input - Press to change input source.3. Bluetooth - Press to enter Bluetooth input. (To enter force pair mode, press and hold for 5 seconds)4. Volume (+/-) - Press to increase and decrease volume levels.5. Enter/Play/Pause - Press to select an option. Press to play or pause.6. Previous - Press to return to previous track. (Changes Subwoofer, Treble, and Bass levels)7. Next - Press to skip to the next track. (Changes Subwoofer, Treble, and Bass levels)8. TruVolume - Press to enable/disable TruVolume.9. TruSurround HD - Press to enable/disable TruSurround HD.10. Mute - Press to mute/unmute.11. Movie - Press to enable Movie preset EQ mode.12. Music - Press to enable Music preset EQ mode.13. SUB - Press to enter subwoofer level adjustment mode. (Use Previous/Next buttons to adjust levels)14. Bass - Press to enter bass level adjustment mode. (Use Previous/Next buttons to adjust levels)15. Treble - Press to enter treble level adjustment mode. (Use Previous/Next buttons to adjust levels)1 2 3456 78910 111213 14 15
English - 7Inserting and replacing batteries.Two AAA batteries are included for you to use with the basic remote control.To insert/replace the batteries:1. Remove the battery cover by gently sliding it away from the remote.2. Insert two AAA batteries (included). Be sure to align the + and - signs on the batteries and remote.3. Replace the battery cover.When needed, VIZIO recommends replacing the batteries that came with this remote with two, new Duracell ‘AAA’ alkaline batteries.WARNING: keep the remote control batteries away from children. It may cause choking and/or lead to a re or chemical burn if mishandled. Do not dispose of batteries in re. Replace only with batteries of the correct type.
English - 8Controls & Connections1. Bluetooth Input - Hold to pair. (See Bluetooth Pairing for more information)2. Volume - Increase or decrease the loudness of the audio.3. Input - Press to change the audio source.4. Power - Press to turn sound bar on or o.1234
English - 91. DC IN - Power Port2. USB - USB In3. Optical - Digital Optical Audio in4. Digital - Coaxial In5. AUX - Analog Audio In (Stereo RCA)6. AUX - Analog Audio In (Stereo 3.5mm)1 2 3 4 5 6Back of Sound Bar
English - 10First-Time SetupGOOD3.5MM TO RCA CABLEGOODRCA TO 3.5MM CABLEBETTERDIGITAL COAXIAL CABLE*BETTERDIGITAL OPTICAL CABLE*CHOOSE ONE CABLEBETTERGOODOR1AND CONNECT IT TO YOUR TV2 Note: Not all TVs have the audio outputs shown above. To connect the Sound Bar directly to your other devices (Blu-Ray player, game system, etc.) see your device’s user manual.* When using either of the Digital Inputs, if there is no audio: (A) try setting the TV output to PCM or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio.Back of Sound Bar
English - 11Connect the included power adapter to the Sound Bar DC IN as shown. Plug the power adapter into an electrical outlet. 3
English - 12Connect the power cable to the Subwoofer AC IN as shown. Plug the power cable into an electrical outlet.Flip the Power Switch into the On position.4
Sound Bar is centered below the TV.SubwooferFor the best surround sound experience, position the Sound Bar as shown. The Sound Bar should be close to ear level. The Subwoofer should be placed in a corner of the room.5English - 13
English - 14Turn your TV on, the Sound Bar will automatically turn on and begin searching for an active input.The LED indicators on the front of the Sound Bar will begin cycling in pairs through inputs until an audio source is detected.*You can press the INPUT button to switch between audio sources. For example, if you connected your TV to Input 1, set the Sound Bar to Input 1.Tip: Pressing the INPUT button will stop the auto detect function.* Auto detect function only occurs once when the Sound Bar is rst powered on. To enable this feature again, you must do a Factory Reset (see the Using Button Combinations section for more information) or press and hold the INPUT button for 3 seconds. 6
English - 15LED Indicators are located here.Function LED Behavior DescriptionInputPress the INPUT button on the remote to cycle through the available inputs:• Analog Audio In - AUX Stereo RCA (1)• Analog Audio In - AUX Stereo 3.5mm (2)• Coaxial In - Digital (3)• Digital Optical Audio In - Optical (4)• Bluetooth• USB In - USB (6)Press and hold the INPUT button on the remote control for 3 seconds to enable the auto input detect function.Bluetooth PairingPress and hold the button on the remote. The Sound Bar will be discoverable for 15 minutes. You can now search for the Sound Bar (VIZIO SB2821) using your Bluetooth Device. The sound bar will power down if no device is found.Note: Set your Bluetooth device into pairing mode prior to the Sound Bar.DTS TruVolume On/OPress the TVOL button to enable/disable TruVolume. When enabled (On), TruVolume provides a consistent and comfortable volume level for a more enjoyable listening experience.LED Indicators(When searching for device) Flash from the bottom to the top and back continuously.TruVolume OnTruVolume OAnalog Audio In - AUX (1)Analog Audio In - AUX (2)Coaxial In - Digital (3)Digital Optical Audio In Optical (4)BluetoothUSB In - USB (6)
English - 16Function LED Behavior DescriptionDTS TruSurround On/OPress the TSHD button to enable/disable DTS TruSurround. When enabled (On), all inputs will produce virtual surround sound. When disabled (O), all sources will playback in stereo.Treble LevelsPress the TREBLE button then press the Next/Previous button to increase/decrease the treble level. The LED indicators will move to the top with increasing levels and to the bottom with decreasing levels.BassLevelsPress the BASS button then press the Next/Previous button to increase/decrease the bass level. The LED indicators will move to the top with increasing levels and to the bottom with decreasing levels.When a Dolby Digital signal is detected.Dolby Digital is only available on either the Coaxial In or Digital Optical Audio In inputs. When a Dolby Digital signal is detected, the Dolby Digital indicator LED will light up for 3 seconds before fading away.Two center LEDs indicate Treble level 0.Two center LEDs indicate Bass level 0.TruSurround OnTruSurround ODolby Digital Indicator LED
English - 17Top of Sound BarBluetooth PairingTo pair the Sound Bar with a Bluetooth device:1. Press and hold the Bluetooth button on the Sound Bar or the Bluetooth button on the remote for ve (5) seconds. When the Sound Bar is in Bluetooth Pairing Mode, the LED Indicators on the Display Panel on the front of the Sound Bar will light sequentially from bottom to top and back again. Once the device is paired, the LED Indicators will stop ashing.2. You can now search for the Sound Bar (VIZIO SB2821) using your Bluetooth device. For more information, refer to the user documentation that came with the device.3. Play audio from your Bluetooth device. Volume can be controlled on your source device and the Sound Bar.Bluetooth Device
English - 18Using Bluetooth ModeYour Sound Bar supports music streaming from smartphones, tablets, and computers with Bluetooth capability. Device compatibility will vary, see your device’s documentation for more information. Once you have paired your source device to the Sound Bar, as long as you stay within range of the Sound Bar, your device should remain paired, even if you change the input on the Sound Bar.Maximizing SignalA Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth is a compressed audio format, so streamed music may lose some integrity when compared to a wired connection.Try the following if your sound quality is less than optimal:• If you hear any break-up or disconnect while streaming music from your device, move the source device closer to the Sound Bar. • Be sure that there are no solid obstructions in the line-of-sight between the Sound Bar and the source device. • Other wireless devices can aect Bluetooth range, including wireless security cameras, wireless video baby monitors, cordless phones, and microwave ovens. Turning o or moving these devices may improve Bluetooth range.Your Sound Bar is not equipped with a microphone, so it cannot operate as a hands-free device for a smartphone.Reduce the volume levels on your device and on the Sound Bar before pressing Play. High volume levels can damage your hearing.
English - 19Reconnecting the Subwoofer The Subwoofer has already been paired with the Sound Bar by VIZIO. However, the Subwoofer may need to be re-linked to the Sound Bar if there is no sound coming from the Subwoofer.1First conrm that the power switch is in the ON position. Press and hold the Pairing button on the back of the Subwoofer for 5 seconds. The LED on the back of the Subwoofer will begin to blink.2Press and hold the Power button on the top of the Sound Bar for 5 Seconds. The LED indicators on the front will ash 3 times. The Subwoofer is now linked with the Sound Bar.What does pairing mean? Pairing means to wirelessly connect.Buttons are located on top of the Sound BarBack of SubwooferPower Button
English - 20Using Button CombinationsThere are 3 functions that are triggered by 3 dierent button combinations on the Sound Bar.Function LED Behavior DescriptionFactory ResetReset the Sound Bar to the factory default settings. To perform a Factory Reset, Press and Hold the Bluetooth( ) and Volume Down (—) buttons for 5 seconds. Note: This will erase all settings and preferences that you have set.VIZIO TV Remote ControlEnable/disable the use of a VIZIO TV remote control to power on and adjust the volume of the sound bar. To enable/disable this function, Press and Hold the Power ( ) and Volume Up ( + ) buttons for 5 seconds.Note: This function is enabled by default.Energy StarWhen the Energy Star setting is enabled, the sound bar will automatically power down after a period of inactivity. When disabled, the sound bar will remain powered on until you turn it o. To enable/disable this function, Press and Hold the Power ( ) and Volume Down (—) buttons for 5 seconds. Note: Energy Star setting is enabled by default.All 12 LEDs will ash 3 timesVIZIO TV Remote EnabledVIZIO TV Remote DisableEnergy Star EnabledEnergy Star DisabledButtons are located here.
English - 21Wall-Mounting the Sound BarBack of Sound BarInsert the two wall-mount screws into the wall-mount screw holes, and then tighten them with a Phillips screwdriver. 12Place the included wall mounting template against the wall under your TV. Mark the four bracket holes using a pencil.Wall-Mount Screw Holes
English - 22Be sure your screws are attached to wood studs, drywall anchors (for drywall), or concrete anchors (for brick/concrete walls).Screws for attaching the brack-ets to the wall are not included. Choose the screw type and length appropriate to your home’s construction. If in doubt, consult a professional installer.30.95 in (78.60 cm)Wall Mount ScrewScrew Size: M4 x 103If you are unfamiliar with power tools or the layout of electrical wiring in the walls of your home, consult a professional installer.
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Se habla Español • Nous parlons FrançaisHours of Operation: Monday - Friday: 7 am to 11 pm (CSt) Saturday - Sunday: 9 am to 6 pm (CSt)Phone: (877) 698-4946 (toll-free)You can also contact our popular support team at:Live chat support availableFind help with:• New product setup• Connecting your devices• Technical problems• Product updates and moreAward-Winning Customer Care At Your Convenience.NEED HELP?Go to: support.vizio.com
English - 25There is no power.• Press the POWER button on the remote control or on the top of your Sound Bar.• Ensure the power cord is securely connected.• Plug a dierent device into the electrical outlet to verify that the outlet is working correctly.There is no sound.• Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.• Press MUTE on the remote to ensure the Sound Bar is not muted.• Press INPUT on the remote or on the top of your Sound Bar to select a dierent input source.• When using either of the Digital Inputs, if there is no audio: (A) Try setting the TV output to PCM or (B) Connect directly to your Blu-ray/other source, some TVs do not pass through digital audio. • On digital inputs, the input LEDs will ash rapidly if an unsupported format is present. Set the source to output PCM.• Your TV may be set to variable audio output. Conrm that the audio output setting is set to FIXED or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.• If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.I hear buzzing or humming.• Ensure all cables and wires are securely connected.• Connect a dierent source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may be with the original device.• Connect your device to a dierent input on the Sound Bar.The remoteisn’t working.• Replace the remote batteries with new ones.• Point the remote directly at the center of the Sound Bar when pressing a button.• If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming application. (e.g., Pandora doesn’t support the Back button.)Help Topics
English - 26Software Licenses, Data and PrivacyAll software is provided subject to software license agreements and you agree that you will be bound by such license agreements in addition to other applicable terms of use. By using the VIZIO products, you agree to the VIZIO Terms of Service and Privacy Policy. The VIZIO Terms of Use and Privacy Policy may be updated from time to time and are available to view at http://www.vizio.com/terms and http://www.vizio.com/privacy, respectively.Export RegulationsCustomer acknowledges that the VIZIO products, which include technology and software, are subject to customs and export control laws in the United States (“US”). The products may also be subject to the customs and export control laws and regulations of the country in which the products are manufactured and/or received.Information in this Installation Guide is subject to change without notice. To review the most updated version of this Installation Guide and the associated User Manual, go to http://www.vizio.com.© 2016 VIZIO, Inc. All Right Reserved.This Installation Guide may not be copied in whole or in part without the written permission of VIZIO, Inc. VIZIO, Inc. has made reasonable eorts to ensure the accuracy of the information provided herein. All product specications, functionality, features, congurations, performance, design and other product information described herein are subject to change without notice. VIZIO, Inc. is not responsible for typographical, technical, or descriptive errors.VIZIO, the VIZIO logo, the V logo, and other terms and phrases are trademarks or registered trademarks of VIZIO, Inc. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Studio Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.Other names of companies, products, and services used in this Installation Guide may be trademarks, trade names or service marks of others and VIZIO, Inc. dis- claims any interest in trademarks, trade names or service marks other than its own. Mention of non-VIZIO products is for informational purposes only.Warning: To reduce risk of electric shock, re or damage to your device or other property, do not attempt to power the device with a voltage converter kit sold for appliances.Battery DisposalCaution: Battery cells may explode. Do not dispose of the battery in a re or with ordinary household waste. Dispose of or recycle batteries promptly. Replace the battery only with the same or equivalent type of battery recommended by VIZIO. For more information on recycling or properly disposing of your batteries please go to www.vizio.com/environment.Always properly dispose of your VIZIO electronic products. For information on how to properly dispose of or recycle your VIZIO products please go to www.vizio.com/environment.This product qualies for ENERGY STAR in the “factory default” setting and this is the setting in which power savings will be achieved. Changing the factory default settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating.Legal Information & SpecicationsSound Bar: Two 2¾” Full-Range DriversSubwoofer: One 5¼” High Excursion DriverInputs: One 3.5mm Stereo Audio One RCA Stereo Audio One Optical (Toslink) One Digital Coaxial Audio Bluetooth (Wireless)One USBSound Pressure Level (System): 100 dBFrequency Response (System): 50 Hz to 19KHzVoltage: 120 VAC, 60 HzCompliances: cTUVus/ FCC / ICES-003 Class B / CEC / Energy star / NOM / IFETELSpecicationsThe Bluetooth® word mark and Logos are registered trademark owned by Bluetooth SIG,Inc. and any use of such marks by VIZIO, Inc. is under license. Other trademarks and trade names are those of their respective owners.
English - 27Regulatory InformationFCC Class B Radio Interference StatementNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:1. Reorient or relocate the receiving antenna.2. Increase the separation between the equipment and receiver.3. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.4. Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Notice:1. The changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.2. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.3. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modication to this equipment. It is the responsibilities of the user to correct such interference.RF Exposure InformationThis device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment.IC Statement1. This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesired operation of the device.2. Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.1. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et(2)l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.IC Radiation Exposure StatementThis equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
English - 28FOR UNITED STATES AND CANADA ONLYBY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT.This warranty contains a binding arbitration agreement and a class action waiver for United States residents. If you live in the United States, the binding arbitration agreement and class action waiver aect your rights under this warranty. Please read the text under the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” carefully.How Long This Warranty LastsFor non-commercial use, VIZIO warrants the product on the terms set forth below for one (1) year from the date of original purchase. For commercial use, VIZIO warrants this product on the terms set forth below for ninety (90) days from the date of original purchase. What This Warranty CoversVIZIO warrants the product against defects in materials and workmanship when the product is used normally in accordance with VIZIO’s user guides and manuals.Except where restricted by law, this warranty applies only to the original purchaser of a new product. The purchase must have been made from an authorized retailer in the United States (including Puerto Rico) or Canada. The product must also be located in the country where it was purchased at the time of warranty service.Zero Bright Pixel Defect Guarantee (TVs Only)Your product may qualify for a warranty against “zero bright pixel” defects for the duration of the warranty on select new product purchases. To determine if this guarantee applies to your product, refer to the model’s product information page at www.vizio.com, look for the “zero bright pixel” guarantee on the box, or contact VIZIO Technical Support at the email address or telephone number below.How to Get ServiceBefore obtaining warranty service, you may visit www.vizio.com for additional help and troubleshooting. To obtain warranty service, contact VIZIO Technical Support via email at TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877-698-4946). The VIZIO Technical Support hours are 6:00AM to 9:00PM Monday through Friday and 7:00AM to 4:00PM Saturday and Sunday, Pacic Time. Your Obligations Before ServiceYou must obtain pre-authorization before sending your product to a VIZIO service center. You may be required to supply a purchase receipt (or copy) to show that the product is within the warranty period.When you return a product to a VIZIO service center, you must ship the product in its original packaging or in packaging that aords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the product to the VIZIO service center.ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to its original state. You will be responsible for restoring all applicable user data and downloaded applications. Recovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the product before it is serviced, regardless of the servicer.VIZIO’s ResponsibilitiesIf VIZIO determines that a product is covered by this warranty, VIZIO will (at its option) repair or replace it, or refund the purchase price to you. There will be no charge for parts or labor during the warranty period. Replacement parts may be new or recertied at VIZIO’s option and sole discretion. Replacement parts and VIZIO’s labor are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service, whichever is longer.Types of ServiceTVs that are 32 inches or larger will usually be serviced in-home. In-home service requires complete and easy access to the product and does not include de-installation or re-installation of the product. In-home service is subject to availability. VIZIO will provide other service options when in-home service is not available.All other VIZIO products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. What This Warranty Does Not CoverThis warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c) improper operation; (d) improper voltage supply or power surges; (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer misuse, modications or adjustments; (i) installation, set-up, or repairs attempted by anyone other than by a VIZIO authorized service center; (j) products with unreadable or removed serial numbers; (k) products requiring routine maintenance; or (l) products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.What to Do If You Are Not Satised With ServiceIf you feel VIZIO has not met its obligations under this warranty, you may attempt to resolve the issue informally with VIZIO. If you are unable to resolve the issue informally and wish to le a formal claim against VIZIO, and if you are a resident of the United States, you must submit your claim to binding arbitration according to the procedures described below, unless an exception applies. Submitting a claim to binding arbitration means that you do not have the right to have your claim heard by a judge or jury. Instead your claim will be heard by a neutral arbitrator. Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)Warranty Information
English - 29UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT’S SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more about the American Arbitration Association and its rules for arbitration by visiting www.adr.org or by calling 800-778-7879. Since this warranty concerns a transaction in interstate or international commerce, the Federal Arbitration Act will apply. The ling fees to begin and carry out arbitration will be shared between you and VIZIO, but in no event will your fees ever exceed the amount allowable by the American Arbitration Association, at which point VIZIO will cover all additional administrative fees and expenses. VIZIO waives its right to recover attorneys’ fees in connection with any arbitration under this warranty. If you are the prevailing party in an arbitration to which the Supplementary Procedures for Consumer-Related Disputes applies, then you are entitled to recover attorneys’ fees as the arbitrator may determine.The dispute will be governed by the laws of the state or territory in which you resided at the time of your purchase (if in the United States). The place of arbitration will be Irvine, California, or your county of residence (if in the United States). The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited to monetary damages and will include no equitable relief, injunction, or direction to any party other than the direction to pay a monetary amount. Judgment on the award rendered by the arbitrator will be binding and nal, except for any right of appeal provided by the Federal Arbitration Act, and may be entered in any court having jurisdiction. Except as may be required by law, neither you nor VIZIO nor an arbitrator may disclose the existence, content, or results of any arbitration under this warranty without the prior written consent of you and VIZIO. ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. VIZIO AND YOU AGREE THAT NO PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING.Exceptions to Binding Arbitration Agreement and Class Action WaiverIF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify VIZIO in writing within sixty (60) days of the date that you purchased the product; (2) your written notication must be mailed to VIZIO at 39 Tesla, Irvine, CA 92618, Attn: Legal Department; and (3) your written notication must include (a) your name, (b) your address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of the binding arbitration agreement and class action waiver.In addition, you may pursue a claim in small claims court in your county of residence (if in the United States) or in Orange County, California. In such case the provisions of the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents)” will not apply.Exclusions and LimitationsTO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.How the Law AppliesThis warranty gives you specic legal rights, and you may also have other rights, which vary from state to state and province to province. This warranty applies to the greatest extent permitted by applicable law.GeneralNo employee or agent of VIZIO may modify this warranty. If any term of this warranty, other than the class action waiver, is found to be unenforceable, that term will be severed from this warranty and all other terms will remain in eect. If the class action waiver is found to be unenforceable, then the entire section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” will not apply. This warranty applies to the maximum extent not prohibited by law.Changes to WarrantyThis warranty may change without notice, but any change will not aect your original warranty. Check www.vizio.com for the most current version.
English - 30FOR MEXICO ONLYBY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT.WarrantorThe warrantor under this warranty is VIZIO Sales & Marketing Mexico S. de R.L. de C.V.How Long This Warranty LastsFor non-commercial use, VIZIO warrants the product on the terms set forth below for one (1) year from the date of original purchase. For commercial use, VIZIO warrants this product on the terms set forth below for ninety (90) days from the date of original purchase. What This Warranty CoversVIZIO warrants the product against defects in materials and workmanship when the product is used normally in accordance with VIZIO’s user guides and manuals.Except where restricted by law, this warranty applies only to the original purchaser of a new product. The purchase must have been made from an authorized retailer in Mexico. The product must also be located in Mexico at the time of warranty service.Zero Bright Pixel Defect Guarantee (TVs Only)Your product may qualify for a warranty against “zero bright pixel” defects for the duration of the warranty on select new product purchases. To determine if this guarantee applies to your product, refer to the model’s product information page at www.vizio.mx, look for the “zero bright pixel” guarantee on the box, or contact VIZIO Technical Support at the email address or telephone number below.How to Get ServiceBefore obtaining warranty service, you may visit www.vizio.mx for additional help and troubleshooting. To obtain warranty service, contact VIZIO Technical Support via email at ApoyoTecnico.MX@VIZIO.com or via phone at 01-800-801-0096 or 001-855-472-7444. The VIZIO Technical Support hours are 9:00AM to 6:00PM Monday through Friday, Central Standard Time.Your Obligations Before ServiceYou must obtain pre-authorization before sending your product to a VIZIO service center. You may be required to supply a purchase receipt (or copy) to show that the product is within the warranty period.When you return a product to a VIZIO service center, you must ship the product in its original packaging or in packaging that aords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the product to the VIZIO service center.ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to its original state. You will be responsible for restoring all applicable user data and downloaded applications. Recovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the product before it is serviced, regardless of the servicer.VIZIO’s ResponsibilitiesIf VIZIO determines that a product is covered by this warranty, VIZIO will (at its option) repair or replace it, or refund the purchase price to you. There will be no charge for parts or labor during the warranty period. Replacement parts may be new or recertied at VIZIO’s option and sole discretion. Replacement parts and VIZIO’s labor are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service, whichever is longer.Types of ServiceTVs that are 32 inches or larger will usually be serviced in-home. In-home service requires complete and easy access to the product and does not include de-installation or re-installation of the product. In-home service is subject to availability. VIZIO will provide other service options when in-home service is not available.All other VIZIO products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. What This Warranty Does Not CoverThis warranty does not cover: (a) cosmetic damage; (b) normal wear and tear; (c) improper operation; (d) improper voltage supply or power surges; (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer misuse, modications or adjustments; (i) installation, set-up, or repairs attempted by anyone other than by a VIZIO authorized service center; (j) products with unreadable or removed serial numbers; (k) products requiring routine maintenance; or (l) products sold “AS IS”, “CLEARANCE”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.What to Do If You Are Not Satised With ServiceIf you feel VIZIO has not met its obligations under this warranty, you may attempt to resolve the issue informally with VIZIO. If you are unable to resolve the issue informally and wish to le a formal claim against VIZIO, you may do so. Exclusions and LimitationsTO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
English - 31VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.How the Law AppliesThis warranty gives you specic legal rights, and you may also have other rights, which vary from state to state and province to province. This warranty applies to the greatest extent permitted by applicable law.GeneralNo employee or agent of VIZIO may modify this warranty. If any term of this warranty is found to be unenforceable, that term will be severed from this warranty and all other terms will remain in eect. This warranty applies to the maximum extent not prohibited by law.Changes to WarrantyThis warranty may change without notice, but any change will not aect your original warranty. Check www.vizio.mx for the most current version.INFORMATION EXCLUSIVELY FOR MEXICOTo make a warranty claim, or to obtain parts, components, supplies and accessories, you may contact the importer of record, the warranty service provider, or the establishment from whom you purchased the VIZIO product. Importer of RecordVIZIO Sales & Marketing México S de RL de CVPresidente Masaryk 111, Of 152 - Of 111Col. Polanco V SecciónDelegación Miguel HidalgoMéxico Distrito FederalC.P. 11560Date of purchase:Model:Brand:To make a warranty claim, present your product and either this warranty, duly stamped by the establishment from whom you purchased the VIZIO product, or a valid invoice or receipt showing the date of purchase. Under the terms of this warranty, VIZIO or its representative must exchange parts and components of the product and include labor and shipping expenses of the product on which this warranty is valid, within the service network, at no cost to the consumer.VIZIO is not obligated to honor the warranty in the following cases.(a) When the product has been used under other than normal conditions.(b) When the product has not been operated according to the accompanying instructions for use.(c) When the product has been altered or repaired by persons not authorized by VIZIO or the respective seller.
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