Avid Interplay Software Installation And Configuration Guide 1.2.3 Install SW V1.2.3

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Avid® Interplay®
Software Installation and Configuration Guide
Interplay v1.2.3

m a k e m a n a g e m ove | m e d i a ™

Avid

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Copyright 1996 Daniel Dardailler.
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suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
Modifications Copyright 1999 Matt Koss, under the same license as above.
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888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, ALEX, Alexis, AniMatte, AudioSuite, AudioVision, AutoSync,
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Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, MediaStream, Meridien, MetaFuze,
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SpectraMatte, Sputnik, SteadyGlide, SubCap, Symphony, SynchroScience, TARGA, Thunder, Thunder Station, TimeLiner,
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Footage
Arri — Courtesy of Arri/Fauer — John Fauer, Inc.
Bell South “Anticipation” — Courtesy of Two Headed Monster — Tucker/Wayne Atlanta/GMS.
Canyonlands — Courtesy of the National Park Service/Department of the Interior.
Eco Challenge British Columbia — Courtesy of Eco Challenge Lifestyles, Inc., All Rights Reserved.
Eco Challenge Morocco — Courtesy of Discovery Communications, Inc.
It’s Shuttletime — Courtesy of BCP & Canadian Airlines.

Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada.
Saturn “Calvin Egg” — Courtesy of Cossette Communications.
“Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com, Carol Amore, Executive Producer.
"The Big Swell" — Courtesy of Swell Pictures, Inc.
Windhorse — Courtesy of Paul Wagner Productions.
Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc.,
Editor/Producer Bryan Foote.
Canyonlands — Courtesy of the National Park Service/Department of the Interior.
Ice Island — Courtesy of Kurtis Productions, Ltd.
Tornados + Belle Isle footage — Courtesy of KWTV News 9.
WCAU Fire Story — Courtesy of NBC-10, Philadelphia, PA.
Women in Sports – Paragliding — Courtesy of Legendary Entertainment, Inc.
News material provided by WFTV Television Inc.

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creators of every genre — Just finished an incredible project and want to share it with the world?
Send us your reels and we may use your footage in our show reel or demo!*
For a copy of our release and Avid’s mailing address, go to www.avid.com/footage.
*Note: Avid cannot guarantee the use of materials submitted.

Avid Interplay Software Installation and Configuration Guide • 0130-07635-02 Rev D • April 2008 • Created
4/17/08 • This document is distributed by Avid in online (electronic) form only, and is not available for purchase
in printed form.

Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Viewing Documentation on the Interplay Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing the Online Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 1

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Upgrading Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Updating Intel Drivers on Cluster Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installation Check List and Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Set Up and Configure Your Avid Unity System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Workspace Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Avid Unity MediaNetwork Setup and Configuration Documentation . . . . . . . . . 22
Avid Unity ISIS Setup and Configuration Documentation . . . . . . . . . . . . . . . . . 23
Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Time Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
User Names and Passwords Required For Avid Unity and Product Servers . . . . . . 25
Creating the Server Execution User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Accounts for Accessing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Manually Setting a Target Workspace For Voice-Over Assets . . . . . . . . . . . . . 28
Accounts for Using Deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Accounts for Using AirSpeed Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Accounts for Using Interplay Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Accounts for Avid Editing Applications, Assist, and Instinct . . . . . . . . . . . . . . . . 29
Required Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Software Installed on Avid Interplay Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Interplay Framework Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Software Installed on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Software Installed on Interplay Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Software Installed on Media Indexer Servers . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Different Types of Media Indexers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Shutting Down a Media Indexer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the Interplay Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 2

Installing Software on Interplay Servers . . . . . . . . . . . . . . . . . . . . . . . . . 41
Starting the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the Avid Interplay Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing Avid Interplay Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing Avid Interplay Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing Software on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . 57
Installing Software on the Media Services Server and Media Services
Provider Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Installing Software on an Avid Interplay Media Indexer Server . . . . . . . . . . . . . . . . 61
Before Installing Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using UNC Drive Mapping on Interplay ISIS. . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Installing the Media Indexer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Turning off Interplay Framework Services to Conserve System Memory . . . . . 63
Configuring a Media Indexer to Monitor Shared Storage . . . . . . . . . . . . . . . . . 63
Tips for Adding a Shared Storage Workspace . . . . . . . . . . . . . . . . . . . . . . . . . 67
Installing Software on the CaptureManager Server . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installing and Configuring Avid Interplay Low Res Encoder Software . . . . . . . . . . . 69
Additional Information for Installing the Root Disk and Bootset. . . . . . . . . . . . . 69

Chapter 3

Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Installing Software on Avid Instinct and Avid Interplay Assist Systems . . . . . . . . . . 72
Assist and Instinct Installers Require Manual Install of Transfer Client. . . . . . . 74
Installing Software on an Interplay Access System . . . . . . . . . . . . . . . . . . . . . . . . . 74
Macintosh Installer for Interplay Access Client . . . . . . . . . . . . . . . . . . . . . . . . . 75
Installing Software on Avid Editing Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring an Avid Editing System in the Interplay Framework . . . . . . . . . . . . 78
Connecting the Media Indexer on an Avid Editing System to the
Media Indexer Monitoring Shared Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using the Processes Tab to Configure Media Indexers . . . . . . . . . . . . . . . . . . . 83
Configuring the Local Media Indexer to Index Local Drives . . . . . . . . . . . . . . . . 84
Panasonic DVCPRO P2 and Ikegami NLTEK Media . . . . . . . . . . . . . . . . . . . . . . . . 89
Installing Software on a CaptureManager Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Installing Software on a Pro Tools Interplay Client . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Establishing the First Connection Between Pro Tools and Interplay . . . . . . . . . 92

Chapter 4

Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Performing a Custom Install of the Interplay Framework Software. . . . . . . . . . . . . . 95
Verifying that the Interplay Framework Services Are Running. . . . . . . . . . . . . . 99
Disabling Framework Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Installing Avid Interplay Access or Avid Interplay Media Services and
Transfer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Browsing the Interplay Installer DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Chapter 5

Installing and Configuring an Archive Engine . . . . . . . . . . . . . . . . . . . 103
Installing the Archive Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Installing the Interplay Access Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Installing the FlashNet Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Installing the Interplay Archive Provider Software . . . . . . . . . . . . . . . . . . . . . . 105
Setting Up a Failover System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Updating the Archive Engine Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Chapter 6

Additional Configuration Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using Time Synchronization in an Avid Interplay Environment. . . . . . . . . . . . . . . . 108
Configuring the Time Sync Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Setting the Automatic Restart Feature in the Avid Interplay Framework . . . . . . . . 111
Installing the Lookup Service on a Separate Server . . . . . . . . . . . . . . . . . . . . . . . . 113
Configuring Lookup Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Configuring Lookup Servers on Avid Unity ISIS . . . . . . . . . . . . . . . . . . . . 115
Connecting Systems Directly to the Lookup Service . . . . . . . . . . . . . . . . . . . . . . . 116
Configuring a Multicast Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Understanding Multicast Repeaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
9

Example of Configuring Multicast Repeaters . . . . . . . . . . . . . . . . . . . . . . 118
Determining If You Need to Configure a Multicast Repeater. . . . . . . . . . . . . . 119
Checking Whether the System is Recognized by the Interplay
Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Determining if a System is on a Different Subnet . . . . . . . . . . . . . . . . . . . 119
Configuring a Multicast Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configuring Avid AirSpeed in Avid Interplay Adapter . . . . . . . . . . . . . . . . . . . . . . . 126
Interplay Adapter and AirSpeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Configuring Interplay Adapter, CaptureManager, and AirSpeed . . . . . . . . . . . 128
Updating Software on an AirSpeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Appendix A

SR2400 and SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
SR2400 and SR2500 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
SR2400 Slot Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
SR2500 Slot Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Appendix B

Interplay Server System Configurations . . . . . . . . . . . . . . . . . . . . . . . . 139

Appendix C

Interplay Maintenance Recommendations . . . . . . . . . . . . . . . . . . . . . . 143
Interplay Daily Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Interplay Weekly Maintenance Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Interplay Monthly Maintenance Check List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Avid Unity ISIS Recommended Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Avid Unity ISIS Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Avid Unity ISIS Weekly Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Avid Unity ISIS Monthly Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Available Avid Unity ISIS Administration Utilities. . . . . . . . . . . . . . . . . . . . . . . 152
Client Manager Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Status Indicators and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Complete Server Room Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Appendix D

Avid Interplay Port Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Using This Guide
Congratulations on your purchase of Avid® Interplay®, a powerful system for managing
media in a shared storage environment. This guide contains overview installation
instructions and configuration information for the Interplay components on the Avid
Interplay Installer DVD.
This guide is intended for all Avid Interplay administrators who are responsible for
installing, configuring and maintaining an Avid Interplay Engine or Avid Interplay Archive
Engine (database, server, and all related client connections and user rights) in an Interplay
workgroup.

The documentation describes the features and hardware of all models. Therefore, your
system might not contain certain features and hardware that are covered in the
documentation.

Date Revised

Changes Made

4/17/08

Added info on Windows Server 2003 SP2 for server configs. See “Interplay Server
System Configurations” on page 139.

03/26/08

Clarified Multicast Repeater info. You don’t need to use a Multicast Repeater if you are
using Unicast Discovery across subnets. Added info on installing Transfer client for
Interplay v1.2.3. See “Assist and Instinct Installers Require Manual Install of Transfer
Client” on page 74.

02/01/08

Updated info on configuring a Lookup Service. See “Installing the Lookup Service on a
Separate Server” on page 113. Also added info about installing Pro Tools Client software
from the Interplay Installer DVD. See “Installing Software on a Pro Tools Interplay
Client” on page 91.

12//17/07

Added section on updating Intel drivers. See “Updating Intel Drivers on Cluster
Systems” on page 18. Updated info on workspace names. See “Workspace Names” on
page 22. Updated the Interplay shutdown procedure. See “Complete Server Room
Shutdown” on page 153.

Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action

A note provides important related information, reminders,
recommendations, and strong suggestions.

A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.

w
>

A warning describes an action that could cause you physical harm.
Follow the guidelines in this document or on the unit itself when
handling electrical equipment.
This symbol indicates menu commands (and subcommands) in the
order you select them. For example, File > Import means to open the
File menu and then select the Import command.
This symbol indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.

(Windows), (Windows
only), (Macintosh), or
(Macintosh only)

This text indicates that the information applies only to the specified
operating system, either Windows or Macintosh OS X.

Bold font

Bold font is primarily used in task instructions to identify user interface
items and keyboard sequences.

Italic font

Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font

Courier Bold font identifies text that you type.

Ctrl+key or mouse action

Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.

If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation
was published:

Viewing Documentation on the Interplay Portal

If the latest information for your Avid product is provided as printed release notes,
they ship with your application and are also available online.
If the latest information for your Avid product is provided as a ReadMe file, it is
supplied on your Avid installation CD or DVD as a PDF document
(README_product.pdf) and is also available online.

You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes
available. To view these online versions, select ReadMe from the Help menu, or visit
the Knowledge Base at www.avid.com/readme.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.

Viewing Documentation on the Interplay Portal
You can quickly access PDF versions of the Interplay user guides from any system in the
Interplay environment.
To open the Interplay Portal web page:

1. Type the following line in your web browser:
http://Interplay_Engine_name

For Interplay_Engine_name substitute the name of the computer running the Interplay
Engine software. For example, the following line opens the portal web page on a system
named docwg:
http://docwg
2. Click the “Avid Interplay Documentation” link to access the User Information
Center page.

Interplay Documentation
The following documents describe how to use Avid Interplay:

•

Avid Interplay Best Practices — provides an overview of the major Interplay
components, shows sample configuration diagrams, and describes several of the key
features, such as setting up a user database and using the Avid Interplay Archive Engine.

•

Avid Interplay Software Installation and Configuration Guide — describes how to use
the Avid Interplay Installer DVD to install and configure software on the various
systems that make up a Interplay environment.

•

Avid Interplay Engine Failover Guide — describes how to set up a cluster configuration
for the Avid Interplay Engine and the Avid Interplay Archive engine.

•

Avid Interplay Engine and Avid Interplay Archive Engine Administration Guide —
describes how to administer your Avid Interplay Engine or Avid Interplay Archive
Engine and Avid Interplay database.

•

Avid Interplay Access User’s Guide — describes how to use Interplay Access to browse,
search, and work with assets in the Avid Interplay database.

•

Avid Interplay Assist User’s Guide — describes how to use Interplay Assist for logging,
archiving, and sending to Playback material in an Interplay environment.

•

Avid Interplay Framework User’s Guide — describes how to use the logging,
monitoring, and management features of the Avid Interplay Framework applications.

•

Avid CaptureManager User’s Guide — describes how to use CaptureManager™ in a
newsroom environment to coordinate video feeds, schedule feed captures at both high
and low resolutions, and record late breaking events instantly.

•

Avid CaptureManager Installation and Configuration Guide — describes how to set up
and configure CaptureManager.

•

Avid Low Res Encode Setup and Configuration — describes how to set up and configure
an Avid Low Res Encode system. Includes information on updating the bootset, root
disk image, and configuring a Low Res Encode system to work with CaptureManager.

•

Avid Interplay Transfer Setup and User’s Guide — describes how to use Interplay
Transfer to transfer media to and from another workgroup, send finished sequences to a
configured playback device, ingest media from a configured ingest device, and perform
standalone transfers between workstations.

•

Avid Interplay Media Services Setup and User’s Guide — Avid Interplay Media
Services lets you control and automate Transcode, Archive, and ProEncode services.

•

Avid iNEWS Instinct User’s Guide — describes how to use the Avid iNEWS Instinct
application to write iNEWS stories and put together simple audio and video sequences.

Accessing the Online Library

All documents are available in PDF form on the Avid Interplay Online Library DVD and
also on the Avid Knowledge Base at www.avid.com/onlinesupport.

Accessing the Online Library
The Avid Interplay Online Library DVD contains all the Avid Interplay product
documentation in PDF format.

You will need Adobe® Reader® to view the PDF documentation online. You can download
the latest version from the Adobe web site.
To access the online library from the Online Library DVD:

1. Insert the Online Library DVD into the drive.
2. Double-click the Mainmenu file.
The Interplay Online Library contains several multimedia feature presentations. This
multimedia content is an excellent first resource for learning how to use an application or for
understanding a particular feature or workflow.

How to Order Documentation
To order additional copies of this documentation from within the United States, call Avid
Sales at 800-949-AVID (800-949-2843). If you are placing an order from outside the United
States, contact your local Avid representative.

Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery
methods that accommodate your pressured and competitive work environment.
To learn about Avid's new online learning environment, Avid Learning Excellerator™
(ALEX), visit http://learn.avid.com.
For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).

1 Installation Overview
This document describes how to use the Avid Interplay Installer DVD to install the various
Interplay components. This includes the order in which to install items and any special
considerations when you are combining services and applications on the same system.
See the installation check list for a list of the various steps required to install the Interplay
products.
This chapter describes the following topics:
•

Upgrading Your System

•

Updating Intel Drivers on Cluster Systems

•

Installation Check List and Installation Steps

•

Set Up and Configure Your Avid Unity System

•

Network Considerations

•

User Names and Passwords Required For Avid Unity and Product Servers

•

Required Application Keys

•

Software Installed on Avid Interplay Systems

•

Using the Interplay Installer

1 Installation Overview

Upgrading Your System

Before you begin, see the Avid Interplay ReadMe for specific instructions on upgrading
for a particular release.
The following items apply to upgrading the components on your Interplay system:
•

Back up your Interplay database and any other user data before you upgrade. For
information on backing up your database, see the Avid Interplay Engine and Avid
Archive Engine Administration Guide.

•

Use the Interplay Installer DVD software to uninstall the previous versions of software
components. You do not have to use the Control Panel to uninstall.

•

Do not uninstall the Avid Interplay Engine or Interplay Archive Engine software unless
instructed by Avid support. Uninstalling the software could require additional steps to
reactivate your database. When upgrading, the installation software takes care of
removing the previous version of the software.

Updating Intel Drivers on Cluster Systems
Do not install or update Intel NIC drivers on cluster systems after the cluster setup is
complete. Due to the technical aspects of changing resources and devices on a cluster, this
can lead to problems with the cluster software and possible data loss.
Older versions of the ISIS v1.4 Readme recommend that you update the Intel Pro MT/PT
drivers on ISIS clients. This statement does not apply to Interplay Engine cluster systems.
The Intel drivers on cluster systems do not require updating for this release. Doing so could
compromise the integrity of the cluster. In general, do not update the hardware drivers on a
cluster system unless instructed to do so by the Interplay Readme or Customer Support.

Installation Check List and Installation Steps
You use the Interplay Installer DVD to install Interplay software components on the various
servers and clients. This document describes how to use the Interplay Installer DVD and also
points to appropriate documents for additional configuration information.
Use the individual installer DVDs for the various Avid editing applications and use the
Interplay Installer DVD to install the software required to make the Avid editing application
a client of the Interplay environment.

n
18

The application software for Avid Interplay Assist and Avid iNEWS® Instinct® is on the Avid
Interplay Installer DVD.

Installation Check List and Installation Steps

To install and configure the software:

1. Determine how you will set up your Interplay environment. There are sample
configurations in the Avid Best Practices guide and you should discuss the setup with
your Avid representative. In particular, do the following:
-

Determine your Media Indexer server configuration. See the Avid Interplay Best
Practices guide and “Software Installed on Media Indexer Servers” on page 35.

Determine where the Avid Lookup Service will run. The Lookup service is part of
the Interplay Framework. See “Interplay Framework Components” on page 31.
Also see “Software Installed on Avid Interplay Systems” on page 30, “Installing the
Lookup Service on a Separate Server” on page 113, and “Connecting Systems
Directly to the Lookup Service” on page 116.

If you use AirSpeed® systems to capture media, determine where you will install
the Interplay Adapter. See “Interplay Adapter and AirSpeed” on page 127.

If you are using Interplay Transcode or an Interplay Archive Engine, determine
where your Interplay Media Services server will reside and where your Transcode,
ProEncode™, and Archive providers will reside. One Transcode and one
ProEncode provider can reside on the same system as the Interplay Media Services
but an Archive Provider might require its own server.

2. Check your Network as described in “Network Considerations” on page 23.
3. Set up the physical hardware that will be used in your Interplay environment. See the
following for additional information:
-

“SR2400 and SR2500 Slot Locations” on page 133

“Interplay Server System Configurations” on page 139

“Avid Interplay Port Usage” on page 155

4. If you will be setting up a cluster (failover) configuration of the Avid Interplay Engine
or Avid Interplay Archive Engine, see the Avid Interplay Engine Failover Guide on the
Avid Knowledge Base.
5. Set up and configure your Avid Unity™ MediaNetwork or Avid Unity ISIS™ system.
See “Set Up and Configure Your Avid Unity System” on page 22 and “User Names and
Passwords Required For Avid Unity and Product Servers” on page 25.
6. Create a Server Execution User account on the Avid Unity system and, if applicable, on
the domain. See “Creating the Server Execution User Account” on page 26.

1 Installation Overview

7. On the Interplay Engine server, use the Interplay Installer DVD to install the
following:
a.

c
n

Interplay Engine software.

When you install the Interplay Engine for the first time, you must use the Custom
Install option so that you can specify the Server Execution User required by the
Interplay Engine. See “Creating the Server Execution User Account” on page 26.
The user who installs the Interplay Engine must have an Administrator login and a
password on the Interplay Engine system. That same user name and password must exist on
the Avid Unity system. For more information about user accounts, see “User Names and
Passwords Required For Avid Unity and Product Servers” on page 25.
b.

Interplay Access software

Follow this installation order, installing Interplay Access last. See “Installing Software
on the Interplay Engine Server” on page 43.

Make sure that you obtain and load the Interplay Engine license key promptly. The license
key must match the dongle for the Interplay Engine server. For more information, see the
Avid Interplay Engine and Avid Archive Engine Administration Guide.
8. Configure the Interplay Engine software to create the Interplay Engine database and
create users. See the Avid Interplay Engine and Avid Archive Engine Administration
Guide. For information on setting up a user database, see Avid Interplay Best Practices.
9. Perform the following procedures on the systems that will run the Avid Interplay
Media Indexers that monitor shared storage:
a.

Use the Interplay Installer DVD to install the appropriate Interplay Framework
software. Do not install all components on a Media Indexer server. For more
information, see “Software Installed on Media Indexer Servers” on page 35.

When you install the Interplay Framework software, you must name your workgroup. The
name is case sensitive and should not contain spaces. You can either choose a useful name
or use the default, AvidWorkgroup. The only time you are required to supply a unique name
is when you have more than one Interplay workgroup on the same network. For example,
this could happen at a large customer site.
On Avid Unity ISIS you must set the “Use UNC (Letterless) Drive Mapping” option on the
Media Indexers that monitor shared storage. In the Client Manager window, select
Preferences, and select the letterless option.
b.

Verify that the Interplay Framework is running. See “Verifying that the Interplay
Framework Services Are Running” on page 99.

Installation Check List and Installation Steps

Install the Media Indexer software. See “Installing Software on an Avid Interplay
Media Indexer Server” on page 61.

d. Before you configure the Media Indexer software, make sure there is an
Avid MediaFiles directory on each workspace that the Media Indexer will monitor.
You can use an Avid editing system to capture or import media to the workspace.
You can also create the directory manually but, if you do, carefully check the
spelling and case of the text in the folder name.

Configure the Media Indexer in the High Availability Group to monitor your shared
storage. See “Configuring a Media Indexer to Monitor Shared Storage” on page 63.
You must use UNC paths to identify the shared storage folders. If you are
configuring Media Indexer delegates, see Interplay Best Practices.

For redundancy you can configure Media Indexer standby delegates. See Interplay
Best Practices.

If you have a workspace that contains a lot of files that are not Avid media files, do not
connect the Media Indexer to the top level workspace. Connect to the Avid MediaFiles folder
or another sub folder.
10. Set the Automatic Restart feature in the Avid Interplay Framework to ensure that Media
Indexer will automatically restart. See “Setting the Automatic Restart Feature in the
Avid Interplay Framework” on page 111.
11. At this point you can install and configure the following applications in any order:
-

Install the Interplay software components for the Avid editing applications. See
“Installing Software on Avid Editing Systems” on page 76. See “Connecting the
Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared
Storage” on page 80.

Install the Interplay software components and application software for Avid
iNEWS Instinct and Avid Interplay Assist. See “Installing Software on Avid
Instinct and Avid Interplay Assist Systems” on page 72.

Install the Interplay software components on any systems that will run the
Interplay Access software. See “Installing Software on an Interplay Access
System” on page 74.

Install and configure Interplay Transfer. See “Installing Software on the Interplay
Transfer Server” on page 57.

Install and configure Avid Interplay Media Services. See “Installing Software on
the Media Services Server and Media Services Provider Servers” on page 58.

Install and configure CaptureManager™. See “Installing Software on the
CaptureManager Server” on page 68. See the Avid CaptureManager Installation
and Configuration Guide. Also set up and configure any Avid Low Res Encode
systems. See Avid Interplay Low Res Encode Setup and Configuration.
21

1 Installation Overview

New features were added to CaptureManager v4.0.4. These changes are not in the
CaptureManager manuals. See the CaptureManager ReadMe for a description of the
features.
-

Install and configure an Archive Engine. This is similar to installing and
configuring an Interplay Engine as described earlier in this section. For more
information, see “Installing and Configuring an Archive Engine” on page 103.

Set Up and Configure Your Avid Unity System
Before you install Interplay software, install and configure your Avid Unity system for
shared storage. See the Interplay ReadMe for the supported versions of Avid Unity ISIS and
Avid Unity MediaNetwork.
Depending on whether you have Avid Unity MediaNetwork or Avid Unity ISIS, install the
Connection Manager (MediaNetwork) or Client Manager (ISIS) on the client systems.

Workspace Names
Use the following guidelines when creating workspace names in an Interplay environment:
•

Do not use special characters or spaces in your workspace names. Workspace names
should only contain ASCII characters.

•

Keep workspace name length as short as is reasonable to allow recognition of the
workspace. Longer workspace names add to the path length and can affect performance
in a large Interplay environment.

Avid Unity MediaNetwork Setup and Configuration Documentation
The main setup guide for Avid Unity MediaNetwork is the Avid Unity MediaNetwork File
Manager Setup Guide. Depending on your configuration you might also need one of the
following manuals.
For Avid Unity MediaNetwork v4.x:
•

Avid Unity MediaNetwork PortServer Setup Guide

•

Avid Unity MediaNetwork LANServer EX Setup Guide

For Avid Unity MediaNetwork v5.x:

•

Avid Unity Media Engine and Avid MEDIArray XT v5.0 ReadMe

•

Avid Unity MediaNetwork Administration Guide

•

Avid Unity MediaNetwork Client Guide

Network Considerations

•

Avid Unity Media Engine and Avid MEDIArray XT Setup Guide

•

Avid Unity Media Engine and Avid MEDIArray XT Site Preparation Guide

•

Avid Unity MediaNetwork Performance Guide

Avid Unity ISIS Setup and Configuration Documentation
See the following ISIS documentation:

•

Avid Unity ISIS System Setup Guide

•

Avid Unity ISIS Administration Guide

•

Avid Unity ISIS ReadMe

The Avid Unity ISIS System Setup Guide contains a section on upgrading to ISIS v1.4. For
additional information, see “Updating Intel Drivers on Cluster Systems” on page 18.

Network Considerations
This section contains topics related to setting up your Interplay network environment.
Computer Names

Interplay Framework can become sluggish and unstable if there are incorrect entries in the
DNS server for any of the computers in the Interplay environment. Symptoms include
excessive CPU usage by the Interplay Framework Lookup service and Interplay Diagnostics.
The tree view in the Interplay Service Configuration or Health Monitor might also fail to
populate if there are incorrect DNS entries.
Make sure that you correct any errors in DNS entries for name to IP resolution.
Configure The DNS Server to Support Reverse Lookup

If DNS is not configured for Reverse Lookup, Interplay Framework can not resolve IP
addresses to host names. Symptoms include tree views failing to populate in the Interplay
Service Configuration, Interplay Diagnostics, and Health Monitor.
Make sure the DNS server is configured to support Reverse Lookups.
23

1 Installation Overview

Non-DNS Environments

In an non-DNS environment, you must configure a host file on all systems, including Avid
Low Res Encode systems. This is necessary so the Interplay Framework can list the systems
in its client applications, such as the Interplay Service Configuration or Health Monitor.
Computers with Multiple Network Interfaces

Computers that have multiple network interfaces in use must be entered in DNS so that all IP
addresses have the exact same hostname.
If you have multiple network interfaces on a computer and one is not used, use the Device
Manager to disable the interface. If not, the computer might have problems communicating
with the rest of the Interplay workgroup.
Configuring an Avid Unity ISIS System

On an Avid Unity ISIS system, if your network extends outside of ISIS Zone 1, you must
configure a router to communicate between the two VLAN® systems.
Know Where Your Subnets Are on the Network

Create a system diagram that identifies the subnets on your Avid Interplay environment. You
have the following choices for allowing Interplay clients to communicate across subnets:
•

Use Unicast Discovery. See “Connecting Systems Directly to the Lookup Service” on
page 116.

•

Install and configure the Multicast Repeater software on each subnet. See “Configuring
a Multicast Repeater” on page 117.

Diagnosing Interplay Framework Problems

Use the System Check tab of the Avid Interplay Workgroup Properties tool to detect and
diagnose problems in your Interplay environment.

Time Synchronization
If you already have a system in place to maintain Time Sync on your network, you can
continue to use that system, or you can use the Interplay Framework Time Synchronization
service to perform the same task.
The Avid Time Synchronization Service enables time synchronization between different
machines in a workgroup. The Time Synchronization Service can operate in either Master
mode or Slave mode. In Master mode, the service retrieves a reference time from a
configured time source and redistributes it to the Slave services within the workgroup. The
time source can be the local PC clock, an NTP server, or an Adrienne™ timecode card
24

User Names and Passwords Required For Avid Unity and Product Servers

installed in a server, such as the CaptureManager server. In Slave mode, the Time
Synchronization Service listens for time notifications from the workgroup and (optionally)
sets the local PC clock to match.
It is important to use only one time synchronism mechanism to set the local PC clocks in the
Interplay environment. If a Time Synchronization Slave service is configured to set the local
PC clock and it detects that some other mechanism (such as Windows® 32 Time Services)
changes the local clock, then the Time Sync Slave service disables itself to avoid the local
clock from jumping back and forth. The Time Sync slave also posts a Warning in the Health
Monitor.
For more information on Time Sync, see “Using Time Synchronization in an Avid Interplay
Environment” on page 108 and the Interplay Framework ReadMe at the top level of the
Interplay Installer DVD or on the Knowledge Base.
Using AirSpeed and Low Res Encode

When using Avid AirSpeed and Avid Low Res Encode to perform a dual ingest, it is
important that you lock your video signal to your timecode source. For example, you can
connect a video feed and a Time of Day timecode device into a sync device to lock the
incoming video and audio with timecode.
It is also important that the two capture devices are in sync. If the captured high-res video
and low-res video are off by a few frames, you should delay the video signal going to one of
the capture devices in order to ensure that the two video signals match. For more
information, see Avid Interplay Low Res Encode Setup and Configuration.This document is
on the Avid Interplay installer DVD. See “Installing and Configuring Avid Interplay Low
Res Encoder Software” on page 69.

User Names and Passwords Required For Avid
Unity and Product Servers
Some Avid products require user accounts on the Avid Unity system. The user names and
passwords on the Avid Unity system must match the user names and passwords on the
product server. If you are using a PortServer for Avid Unity MediaNetwork, these user
accounts must also have the same accounts and passwords on the PortServer system.

Passwords are case sensitive; the passwords must match exactly.

1 Installation Overview

Creating the Server Execution User Account
The Server Execution User is a Windows operating system user account that is used only to
run the Interplay Engine processes. You need to specify the user name and password of the
Server Execution User account the first time that you install the Interplay Engine software.
This account must fill the following requirements:
•

The account must have local administration rights on the operating system for the
Interplay Engine Server. The Interplay Engine installation software asks you for a user
name and password and automatically creates the account. Usually this is a domain
account that has already been created.
Ideally this should be an account that human users do not use to log onto the system. If
there is ever a problem with the account, for example if someone changes the password
by mistake, users might not be able to access the Interplay database.

•

An account with an identical user name and password must have read/write access to the
Avid Unity workspaces that contain media. You use the Avid Unity ISIS or Avid Unity
MediaNetwork Administration tool to create this account.

For security reasons, do not use the Interplay Engine server operating system Administrator
account. Create a unique account that you use only as the Server Execution User. For
example, you can create an administrative account called “IPEngine.” Avoiding the word
Administrator can help indicate that this account is not used for normal administrative tasks.

The Server Execution User account is different from the Interplay Administrator account.
The Server Execution User account is used to run the Interplay Engine processes.The
Interplay Administrator account is used to manage users and the database.
You need to create an account with the identical user name and password in two or three
places, depending on your configuration:

•

If your Interplay system is part of a domain, create a domain user (for example,
“IPEngine”). In an Interplay Engine cluster configuration, the Server Execution User
must be a domain user. If you want to run the Avid Interplay Engine within your domain
and also want to automatically make use of domain user management, such as Windows
Domain or LDAP, you must specify a domain user as the Server Execution User.

•

On the Avid Unity system, create an account with read/write access to the Avid Unity
workspaces that contain media. Use the Avid Unity ISIS or Avid Unity MediaNetwork
Administration tool to create the account.

•

On the Interplay Engine server, create an account during the installation process. A
Windows account with administrative rights is created automatically. Usually this is a
domain account that has already been created.

User Names and Passwords Required For Avid Unity and Product Servers

When you install the Interplay Engine or the Interplay Archive Engine, do not select
the default Server Execution User. Create a custom user instead.
Recreating the Server Execution User

If you have already installed the Interplay Engine and need to change the user name and
password of the Server Execution User account, run the NXNServerUser.exe tool. For
information on using the tool, see “Troubleshooting the Server Execution User Account” in
the Avid Interplay Engine and Avid Interplay Archive Engine Administrator’s Guide. The
tool is located in the following directory on the Interplay Installer DVD:
Installers\AssetMgr\Tools\NXNServerUser
For information on upgrading a cluster system on which you changed the Server Execution
User, see the Avid Interplay ReadMe.

Accounts for Accessing Workspaces
To allow the Interplay Engine to access the Avid Unity workspaces, you need to set up user
accounts on both the Interplay Engine and the Avid Unity system. The user name and
password for these user accounts must match exactly on both the Interplay Engine and Avid
Unity system. If the user names or passwords are different, the workspaces are not available
in Interplay Administrator settings, such as the Editor Database settings - Voice Over Target
workspace.
The workspaces available from the Interplay Administrator settings depends on the user
account used to log in to the Interplay Administrator. For example, when you log in to the
Interplay Administrator server using the Administrator account, you can access all the Avid
Unity workspaces, provided the users are set up correctly on both the Interplay Engine and
Avid Unity system.
To access all workspaces:

1. Make sure the Administrator account on both the Interplay Engine and Avid Unity
system have exactly the same password. Passwords are case sensitive.
2. Log in to the Interplay Administrator server using the Administrator account.
To access a limited list of workspaces:

1. Make sure a user account with administrator privileges is created on the Interplay
Engine and the same user name and password are used to create a user account on the
Avid Unity system. These user accounts must have exactly the same user name and
password.
2. Log in to the Interplay Administrator server using this user account.

1 Installation Overview

The Avid Unity user’s workspace access privileges setting determine which workspaces
are available.

Manually Setting a Target Workspace For Voice-Over Assets
If the Interplay Administrator - Editor Database settings - Voice Over Target Workspace
menu displays “No Items to Show,” and the user and password are correctly set, you can
manually set the voice-over target workspace.
To manually set an audio voice-over target workspace:

1. Log into Interplay Access as an Administrator.
2. In the Assets browser, right-click the database node (for example, AvidWG) and select
Advanced > Get/Set Property.
The Get/Set Property dialog box opens.
3. On the Get/Set Property tab, in the Name text box, type:
com.avid.worgroup.settings.VoiceOver.TargetWorkspace

Make sure you type the Property name exactly, because Property names are case
sensitive.
4. In the Value text box, type the name of the workspace you want to use as the target
workspace for audio voice-over assets.
5. Click Apply.
6. Click OK.

Accounts for Using Deletion
To allow deletion in an Interplay environment, you must set up the following user accounts.
You can use any user name and password for these accounts, but the user name and
passwords must match exactly on all servers.
•

Avid Unity system
-

•

Avid Unity user with administrator privileges for Interplay Engine. This user must
not be the Administrator account.

Interplay Engine server
-

Microsoft Windows user with administrator privileges

Interplay Engine Server Execution user
When installing the Interplay Engine on the Interplay Engine server, select the
Custom User Account option to create the Avid Interplay Engine Execution User.
The Server Execution User is the Microsoft Windows user that runs the Avid

User Names and Passwords Required For Avid Unity and Product Servers

Interplay Engine (the Avid Interplay Engine Execution User). This user needs to
have administrative access to the file server. The installer makes this user a local
administrator on the Avid Interplay Engine server. For more information, see
“Creating the Server Execution User Account” on page 26.

Accounts for Using AirSpeed Server
When you are adding an Avid AirSpeed server in an Interplay workgroup, the Interplay
Engine server needs a Windows user account (with Admin rights) with the user name
airspeed and password avid. You must use these exact user and password names. For
additional information, see “Configuring Avid AirSpeed in Avid Interplay Adapter” on page
126.

Accounts for Using Interplay Transfer
When you are adding Interplay Transfer into an Interplay workgroup, the Interplay Engine
server requires a user for the Interplay Transfer. Create the following user on the Interplay
Engine server:
•

User name: transfermanager

•

Password: avid

Accounts for Avid Editing Applications, Assist, and Instinct
The following limitations exist for Interplay v1.2.3:
•

Avid editing applications such as NewsCutter®, Media Composer®, and Symphony™
Nitris® that are part of an Interplay environment can use a regular Windows User login.
However, when you install the application, you must first log in as an Administrator,
install the application, and initially launch the application as an Administrator. See the
Avid editing application ReadMe for details.

•

Interplay Assist and Instinct have similar limitations: When you install the application,
you must first log in as an Administrator, install the application, and initially launch the
application as an Administrator. You can then subsequently run the application as a
regular User.

•

In Avid Unity MediaNetwork, do not use the same login to log into Windows and to log
into the Connection Manager for Avid Unity. For more information, see the Interplay
ReadMe.

Check the Interplay ReadMe for any changes to the Windows login permissions.

1 Installation Overview

Required Application Keys
The following systems require a hardware application key (also known as a dongle):

•

Interplay Engine server - also requires a software application key. For more information,
see “Installing Software on the Interplay Engine Server” on page 43.

•

Interplay Media Services

•

Interplay Transfer

•

Interplay Transcode provider system (for any Transcode provider that is not run on the
Interplay Media Services system)

•

Interplay Archive provider (for any Archive provider that is not run on the Interplay
Media Services system)

•

Avid editing applications

Do not lose the USB application key. Your software does not function without it. If you
lose your application key, you must purchase another key from Avid at the full market
cost of your software.

Software Installed on Avid Interplay Systems
The topics in this section list the software components installed on the Avid Interplay clients
and servers. The Avid Interplay Installer combines components together to make the
installation straightforward for an individual system. Depending on the size of your
configuration, you need to make decisions regarding the software you will install on the
Interplay Engine and the Media Indexer server.
Graphic Editor

In the client software table, the term Graphic Editor refers to a system used for graphics or
other work that does not involve Avid assets. Examples of these file assets are Adobe®
Photoshop® files, Microsoft Office files, and other file assets that are useful in an Interplay
environment. They can be checked into the Avid Interplay database and made available to
other users. Graphic Editor systems use Avid Interplay Access. For more information, see
the Avid Interplay Access User’s Guide.

Software Installed on Avid Interplay Systems

Interplay Framework Components
There are two important steps when you install the Interplay Framework software:
•

Provide the correct workgroup name when prompted.

The Workgroup name is case sensitive. You can use the Avid Interplay Workgroup
Properties tool to change the workgroup name after the install if necessary.
•

Select the correct services to install on the system.

When you install software on the client systems, the installation program automatically
selects the components that you need for a client system. The following are the basic
services:
•

Core Components

•

Configuration Utility

•

Diagnostic Log Viewer

•

Health Viewer

•

Machine Monitor

•

Time Synchronization (see “Using Time Synchronization in an Avid Interplay
Environment” on page 108)

The following services are critical to the Interplay environment and must be installed on at
least one system (usually on the same system).

•

Avid Lookup Service - See “Installing the Lookup Service on a Separate Server” on
page 113.

•

System Configuration (one per Lookup Service)

If you have more than 10 clients in your Avid Interplay Framework environment, Avid
recommends that you put the Interplay Framework Lookup Service on a separate server
such as a General Purpose Server.
The following services are optional depending on whether you use them in your Interplay
environment:
•

Multicast Repeater
Optional when Interplay clients are on a different subnet from the shared storage Media
Indexer. See “Configuring a Multicast Repeater” on page 117 and “Connecting Systems
Directly to the Lookup Service” on page 116.

•

SNMP Gateway

1 Installation Overview

The Avid SNMP Gateway service can capture a snapshot of a workgroup by mirroring
all of the health information in a simple network management protocol (SNMP)
management information base (MIB). It uses an SNMP daemon to send traps to an
SNMP trap receiver whenever a warning or critical system condition occurs. It captures
a snapshot of the workgroup, reflects it in an SNMP MIB, and makes that information
available to SNMP manager applications, such as HP® OpenView, by acting as an
SNMP agent that responds to requests.
•

Email Alerter
The Email Alerter is an e-mail daemon, which sends e-mail notifications to a
configurable list of recipients when any of the health parameters—on systems in the
workgroup—are at warning or critical health level. The Avid Lookup service gathers the
health level information from systems within the workgroup.
The Avid Email Alerter is configured using the Avid Interplay Service Configuration
application.

The SNMP Gateway and Email Alerter are resource-intensive applications. If you plan
to use those services, don’t install them on the Media Indexer or Interplay Engine
servers. If necessary, use the Interplay Workgroup Properties tool to disable
the services.

Software Installed on Interplay Clients
The following table shows the software that is installed on the Interplay client systems.

In the following tables, X indicates a required component and O indicates an optional
component.

Software Installed on Interplay Clients

Software

Instinct

Interplay Assist
application
Avid Unity client

Instinct application

Editing application
CaptureManager
application

Interplay Interplay
Assist
Access

Avid
Editor

X (O)a

Graphic CaptureManager
Editor
Client

X
X

Software Installed on Avid Interplay Systems

Software Installed on Interplay Clients (Continued)

Software

Instinct

Interplay Access

Interplay Interplay
Assist
Access

Avid
Editor

Graphic CaptureManager
Editor
Client

Media Indexer

X
Xb

X (O)

Configuration Utility

X (O)d

X (O)

Diagnostic Log Viewer

X (O)

Health Viewer

X (O)

Machine Monitor

X (O)

Interplay Transfer client
Interplay Frameworkc
Core Components
Avid Lookup service

System Configuration
Time Synchronization
Interplay Media Services
ProEncode Client
a.
b.
c.
d.

X(O)

Do not run Assist and an Avid editing application at the same time on the same computer.
Installed automatically on Avid Assist and Instinct as part of the software application install.
For additional information, see “Interplay Framework Components” on page 31.
On a large system, you might want to disable optional Framework services on Instinct and Assist clients.

1 Installation Overview

Software Installed on Interplay Servers
Software Installed on Interplay Servers (excluding Media Indexers)

Software

Interplay
Interplay Media
Capture General
Interplay Archive Media
Transfer Services Manager Purpose
Engine
Engine
Services Engine
Provider Server
Server

Interplay Engine

Interplay Access

Interplay Adapter

Interplay Archive
Engine

X
Xb

CaptureManager
server

Interplay Transfer

X
Xc

Interplay Transfer
client
Media Indexer

X (O)

X (O)a

Interplay Framework
Core Components

X (O)

Avid Lookup
Service

X (O)d

Configuration
Utility

X (O)d

X (O)

Diagnostic Log
Viewer

X (O)d

X (O)

Health Viewer

X (O)d

X (O)

Machine Monitor

X (O)d

X (O)

System
Configuration

X (O)d

Time
Synchronization

X (O)d

Multicast Repeater

X (O)d

X (O)

X (O)e
X

X (O)
X (O)

Software Installed on Avid Interplay Systems

Software Installed on Interplay Servers (excluding Media Indexers) (Continued)

Software

Interplay
Interplay Media
Capture General
Interplay Archive Media
Transfer Services Manager Purpose
Engine
Engine
Services Engine
Provider Server
Server

Interplay Media
Services

ProEncode Provider

X (O)

Transcode Provider

X (O)

Archive Provider

X (O)

a.
b.
c.
d.
e.

On a non-cluster system with 10 or fewer Interplay clients. Do not install on a cluster system.
See “Interplay Adapter and AirSpeed” on page 127.
Starting at CaptureManager v4.0.4, The Interplay Transfer client is not required on a CaptureManager server.
Do not install Interplay Framework software on a cluster or on a single engine system with more than 10 clients.
Install only one System Configuration service per Lookup server. Additional services can affect performance.

Software Installed on Media Indexer Servers
The following table lists the software installed on different servers depending on the Media
Indexer’s use in the Interplay environment.
Software Installed on Avid Media Indexer Servers

Software

On Same System as
Interplay Engine a

Interplay Engine

Interplay Access

Interplay Adapter

Media Indexer

Member of a High
Availability Group

Delegate Media
Indexer

Framework Core

Lookup service

Configuration Utility

Diagnostic Log Viewer

Interplay Framework

1 Installation Overview

Software Installed on Avid Media Indexer Servers (Continued)
On Same System as
Interplay Engine a

Member of a High
Availability Group

Delegate Media
Indexer

Health Viewer

Machine Monitor

System Configuration

Xc d

Time Synchronization

Multicast Repeatere

X(O)

Software

SNMP Gatewayf
Email Alerter
a. This configuration is intended for systems with fewer than 10 clients. For larger systems, do not install the Media
Indexer on the Interplay Engine.
b. Only on a system with 10 or fewer clients. Do not install on an Interplay Engine cluster system.
c. Only on a system with 10 or fewer clients. Do not install on an Interplay Engine cluster system.
d. Install one per Lookup service and install on the same system as the Lookup service.
e. An option when you have multiple subnets. You can alternatively use Unicast Discovery.
f. SNMP Gateway and Email Alerter are resource intensive applications. Do not install the services on a Media Indexer,
Avid Interplay Engine, or Interplay Archive Engine.

Software Installed on Avid Interplay Systems

Different Types of Media Indexers
There are four basic ways to configure a Media Indexer:
•

The leader of a High Availability Group. The leader (also known as the President) can
index shared storage and it can also monitor other Media Indexers. On a small
configuration, the Media Indexer software might be installed on the Avid Interplay
Engine. In this case, configure a High Availability Group with one member configured
on the Interplay Engine.

You always need a High Availability Group to monitor shared storage, even if it is a group of
one.
•

Additional members of a High Availability Group. Members that you add to a High
Availability group provide load balancing for the leader and allow you to add additional
clients. For example, if you have more than 50 clients in your Interplay environment,
then you should have two Media Indexers in the High Availability Group: one
configured as the leader and a second added for load balancing.

•

Delegates.If you have a large number of files, you might want to assign different Media
Indexers to monitor specific portions of shared storage. In this case the group leader
monitors the delegates. For more information on configuring delegates, see Avid
Interplay Best Practices.

•

The Media Indexer on each Avid editing application system. These local Media Indexers
connect to the High Availability Group.

Avid Interplay Assist and Avid Instinct do not require a local Media Indexer. They
automatically connect to the High Availability Group in the Interplay environment. You use
the Server Hostname Settings view in the Interplay Administrator tool to identify the
Workgroup name. The system automatically connects to the High Availability Group for the
workgroup. The workgroup name is case sensitive and must match the workgroup name
identified in the Interplay Workgroup Properties tool.
For information on the maximum number of files that a Media Indexer can monitor, see Avid
Interplay Best Practices and the Avid Interplay ReadMe.

1 Installation Overview

The following illustration shows two Media Indexers in a High Availability Group and three
Media Indexers configured as delegates to the High Availability Group.

Local Media Indexer
connects to High
Availability Group
Avid editing application

Media Indexer 2 is a member of the
group and provides load balancing
and redundancy for the leader.

HIgh Availability Group
Monitor three
Media Indexer Delegates

Media Indexer 1 (leader)

Media Indexer 2

Delegate Media Indexers monitor
shared storage
Media Indexer 3 (delegate)
Maximum number of files

Storage A
Media Indexer 4 (delegate)

Maximum number of files
Storage B
Media Indexer 5 (delegate)

Maximum number of files
Storage C

Non-indexed files such as
files created by Graphic
artists.
Storage D

Using the Interplay Installer

Shutting Down a Media Indexer System

Do not shut down the Media Indexer while it is scanning files. If you do, the Media
Indexer might have to rebuild its cache when it starts up again. This can take a long
time on a large system. You can use the Health Monitor to determine whether the
Media Indexer is scanning files.
In a small configuration (10 or fewer users), you can have the Media Indexer that monitors
shared storage on the same system as the Avid Interplay Engine. If the Media Indexer needs
to rebuild its cache on this type of configuration, the Interplay Engine might become
unresponsive during the operation. Note that this does not happen when the Media Indexer is
scanning drives, only when it needs to completely rebuild its cache.
To determine whether a Media Indexer is scanning files:

1. Launch the Health Monitor and navigate to the system that is running the Media Indexer
that you want to shut down.
2. Click Avid Interplay Media Indexer
3. Open the Avid Interplay Media Indexer pane.
4. Check the value of the “Pending Files (scan)” field.
If the Media Indexer is not scanning files, then it is safe to shut it down.
5. To shut down the service, use the Avid Interplay Workgroup Properties tool.

Using the Interplay Installer
The Interplay Installer lets you do the following:
•

•

Install the software for the following Interplay servers:
-

Interplay Engine

Archive Engine

Interplay Media Services

Interplay Transfer

Media Indexer

CaptureManager

Install the software required to support the following Interplay clients:
-

Interplay Access

Avid Instinct

Avid Interplay Assist
39

1 Installation Overview

•

Avid editing applications such as Avid NewsCutter Adrenaline, NewsCutter XP,
Media Composer, and Avid Symphony Nitris.

Avid Interplay Adapter

CaptureManager Client

Pro Tools Interplay Option

Perform custom installations of the following software:
-

Interplay Framework Services

Interplay Access

Interplay Media Services and Transfer Status

You can also browse the DVD and select individual installers.
The Interplay Installer allows you to navigate to a window that shows exactly which
components must be installed on an individual server or client. You run each installer
separately from the installation window.
Additional Installers on the Interplay Installer DVD

The following installers are also on the DVD although not accessible through the Installer
user interface:
•

Avid Low Res Encode software: see “Installing and Configuring Avid Interplay Low
Res Encoder Software” on page 69.

•

The installer for Mac® OS® X is located on the Avid Interplay Installer DVD in the
following folder:
Installers\JXDK\Mac_Installer
For more information, see “Macintosh Installer for Interplay Access Client” on page 75.

2 Installing Software on Interplay Servers
The following topics describe the installations of the Interplay software on the servers:
•

Starting the Installation

•

Installing Software on the Interplay Engine Server

•

Installing Software on the Interplay Transfer Server

•

Installing Software on the Media Services Server and Media Services Provider Servers

•

Installing Software on an Avid Interplay Media Indexer Server

•

Installing Software on the CaptureManager Server

•

Installing and Configuring Avid Interplay Low Res Encoder Software

For information on the order of installation and configuration, see “Installation Check List
and Installation Steps” on page 18.

2 Installing Software on Interplay Servers

Starting the Installation
To start the Interplay Installer:

1. Insert the Interplay Installer DVD and double-click Launch.exe.
The Main Menu window opens.

The Main Menu window allows you to select the installers required by a particular Interplay
component. The list is divided into Interplay clients, servers, and individual optional
installers.

Installing Software on the Interplay Engine Server

Installing Software on the Interplay Engine Server
These instructions are for a system with a single Interplay Engine or Interplay Archive
Engine. If you are installing software on machine with cluster services, see the Avid
Interplay Engine Failover Guide.
To install the Interplay Engine software:

1. Insert the Interplay Installer DVD into the DVD drive on the Interplay Engine system.
The Main Menu window opens.
2. Click Servers.
The Install Servers window opens.

Items with three dots open a new window. Items without three dots start an installer.
3. Click Avid Interplay Engine.

If you are upgrading an Interplay Engine, see the Interplay ReadMe before
proceeding. The Readme contains any specific instructions for upgrade the Interplay
Engine for a particular release.
The Install Avid Interplay Engine window opens.

2 Installing Software on Interplay Servers

The Interplay Engine requires the following software:

Avid Interplay Engine — The full Interplay Engine software. See “Installing the
Avid Interplay Engine Software” on page 45.

Avid Interplay Access — Required to communicate with the Interplay Engine
database. Installing Interplay Access also installs the Interplay Administrator. See
“Installing Avid Interplay Access” on page 55.

(Option) Avid Interplay Adapter — Required for capturing with AirSpeed. Only
install on an Interplay Engine if there are fewer than 10 clients in your Interplay
environment and you are not using a cluster for the Interplay Engine. See “Installing
Avid Interplay Adapter” on page 55.

It is important to determine where to install the Interplay Adapter. See “Interplay Adapter
and AirSpeed” on page 127. Do not install the Interplay Adapter on an Interplay Engine
cluster system or on an non-cluster Engine that has more than 10 Interplay clients.
-

(Option) Avid Interplay Auto Archive, Auto Transcode, and Auto Transfer —
Required for Auto Archive, Auto Transcode, and Auto Transfer. For more
information, See the Avid Interplay Media Services Setup and User’s Guide.

4. Perform the installation in the order shown in the above list. You have to reboot the
server after the Interplay Engine installation.

Installing Software on the Interplay Engine Server

Installing the Avid Interplay Engine Software
The first time you install the Avid Interplay Engine software, you must select Custom
installation. Selecting Custom installation lets you specify the Server Execution User and
other configuration information correctly.
If you are upgrading, you can select Typical installation, which uses the existing settings.

If you installing or upgrading a cluster system, see the Interplay ReadMe and the Avid
Interplay Engine Failover Guide.
To install the Avid Interplay Engine software:

1. Before you begin, do the following:
t

Make sure that the Interplay Engine application key is installed on the server
system. For more information, see “Required Application Keys” on page 30.
The Interplay Engine also requires a software license. Install this license after
installing the Interplay Engine software, as described at the end of this procedure.

Make sure you have created matching accounts on the Interplay Engine system and
the Avid Unity system. You need to type the user name and password during
installation to create the Server Execution User. See “Creating the Server Execution
User Account” on page 26.

Close all Windows programs.

2. Insert the Interplay Installer DVD into the DVD drive on the Interplay Engine system.
The Main Menu window opens.
3. Click Servers.
The Install Servers window opens.
4. Click Avid Interplay Engine.
The Install Avid Interplay Engine window opens.
5. Double-click Avid Interplay Engine.
6. In the Welcome dialog box, read the information about the installation of the Apache
server. Click Next.
7. Read the license agreement information and then accept the license agreement by
selecting “I accept the agreement.” Click Next.
The Specify Installation Type dialog box opens.

2 Installing Software on Interplay Servers

8. Select one of the following and click Next:
t

If this is a new installation, select Custom. This ensures that you identify the Server
Execution User required by the Interplay Engine.

If this is an upgrade, select Typical and proceed to step 18. (Both the Typical and
Custom installation use the existing settings.)
The Specify Destination Location dialog box opens.

9. Specify the destination folder and click Next.

Installing Software on the Interplay Engine Server

The Destination Location is the folder in which the Avid Interplay Engine program files
are installed. In most cases, keep the default, which installs the files in an Avid Interplay
Engine subfolder in the Program Files folder.
The Specify Default Database Folder dialog box opens.

10. Accept the default folder and click Next.
The database folder is the folder in which the database is created and stored. This
location must be local, that is, the database folder must be installed on the Interplay
Engine server. No other configuration is supported. By default the database folder is
created at the root of the D: drive as D:\Workgroup_Databases. All access rights are set
automatically.
If you previously installed the Interplay Engine software, this field displays the share
name that appears in the next dialog box.

Avid recommends that you store source files for file assets on a shared storage workspace
rather than a local drive. To do this, you must perform extra steps after the installation. See
“Recommendations for Database Storage” in the Avid Interplay Engine and Avid Interplay
Archive Engine Administrator’s Guide.
The Specify Share Name dialog box opens.

2 Installing Software on Interplay Servers

11. Accept the default share name and click Next.
By default, the share name is “WG_Database$.” The “$” at the end makes the share
invisible if you browse through the network using Windows Explorer. For security
reasons, Avid recommends keeping the default setting and using a “$” at the end of the
share name. With this default setting, the folder “D:\Workgroup_Databases” on the Avid
Interplay Engine computer is shared under the name “WG_Database$.”
The Specify Configuration Server dialog box opens.

12. Select the Interplay Engine you want to use as the Central Configuration Server and
click Next.
48

Installing Software on the Interplay Engine Server

The Central Configuration Server (CCS) is an Interplay Engine with a special module
that is useful if you are working in an environment that includes more than one Interplay
Engine (including an Interplay Archive Engine). However, even if you are working in an
environment with one Interplay Engine, you need to specify a CCS.
Select one of the following:
t

This Avid Interplay Engine: Specifies that the Interplay Engine that you are
installing should be the CCS. Click Next.

Another Avid Interplay Engine: Specifies that a previously installed Interplay
Engine should be the CSS. An additional dialog box opens. Type the name of the
Interplay Engine to be used as the CCS and click Next.

If you want to specify another Interplay Engine, you must specify an Interplay Engine
that is already installed. If you have not yet installed the desired Interplay Engine,
specify the current Interplay Engine, install the desired Interplay Engine, and then
change the CCS through the Interplay Administrator. See “Using a Central
Configuration Server” in the Avid Interplay Engine and Avid Interplay Archive Engine
Administration Guide.

If you specify an Interplay Engine that is not yet installed, you might not be able to log
onto the system. See “Troubleshooting Log-in Problems” in the Avid Interplay Engine
and Avid Interplay Archive Engine Administration Guide.
The Server Execution User dialog box opens.

13. Select Custom user account and click Next.

2 Installing Software on Interplay Servers

The Server Execution User is a Windows account that has administrative access to the
Avid Interplay Engine. This account also needs to have administrative access to the
shared storage workgroup. Avid requires that you create a custom user account. For
more information, see “Creating the Server Execution User Account” on page 26.
The Specify Server User dialog box opens.

Type a local user, for example, “IPEngine,” or type a domain user, such as
“MYDOMAIN\IPEngine.” Make sure this user name exactly matches the user
name of an Avid Unity account with administrator privileges.

Type the password. The installer cannot check the password you type in this dialog
box. Make sure that the password exactly matches the password for the Avid Unity
user with administrator privileges. If the user name and password do not match
those of the Avid Unity user, the Avid Interplay Engine will not run properly.
Confirm the password.

You can change the Server Execution User after installation. See “Troubleshooting the
Server Execution User Account” in the Avid Interplay Engine and Avid Interplay Archive
Engine Administration Guide.
c.

Click Next.
The Specify Server Name dialog box opens.

Installing Software on the Interplay Engine Server

14. Specify the server name as it appears on the network and click Next.
By default, the computer’s name is specified as the server name. Interplay clients use
this name to identify the server. If there are clients in your network that are unable to
resolve hostnames to IP addresses, you have to specify the server’s IP address here. In
this case, the server needs a static IP address; be sure to configure your DHCP server
accordingly.

A hostname must comply with RFC 952 standards. For example, you cannot use an
underscore in a hostname. For more information, see “Naming Conventions in Active
Directory for Computers, Domains, Sites, and OUs” on the Microsoft Support Knowledge
Base.
The server name entered should not be more than 15 characters. Server names longer than
15 characters will be truncated and might cause problems with client connections if there is
more than one machine in the network with the same truncated name.
The Specify Preview Server Cache dialog box opens.

2 Installing Software on Interplay Servers

15. Accept the default location and click Next.
Interplay Access lets you view a thumbnail image or other representation of a file asset.
This feature requires a special cache folder. The default folder for the preview server
cache is named PreviewServer and is installed in the default database folder.
The Enable E-mail Notification dialog box opens.

16. Enable email notification and click Next.

Installing Software on the Interplay Engine Server

The email notification feature sends emails to your administrator when special events,
such as “Disk Full” and “Out Of Memory,” occur. See “Configuring the Server Event
Manager” in the Avid Interplay Engine and Avid Interplay Archive Engine
Administration Guide for details on configuring the email notification.
The E-mail Notification Details dialog box opens.

17. Supply the following information:
a.

Type the administrator’s email address and the email address of the server that is the
sender. If an event such as “Disk Full” occurs on the server, the administrator
receives an email from the sender’s email account explaining the problem, so that
the administrator can respond to the problem.

Type the static IP address of your SMTP server. The notification feature needs the
SMTP server in order to send emails. If you do not know this IP address, ask your
administrator.

(Option) If you also want to inform Avid Support automatically through email if
problems arise, select the option “Send critical notifications also to Avid Support.”

d. Click Next.
The installer modifies the file Config.xml in the
Avid Interplay Engine\Data\Server\Config directory with your settings. The Ready to
Install dialog box opens.
18. If you are ready to complete the installation, click Next.

2 Installing Software on Interplay Servers

All necessary components are installed. It might be necessary for the installation
program to install additional components, such as Adobe Reader.
If any system libraries on your machine need to be upgraded to complete the installation
process, the installation program asks you to reboot your machine. Save all your open
documents, close all applications, and then click the OK button to reboot.
The installation finishes and the Installation Completed dialog box displays the success
or failure of each installation.

19. Click Finish.

Installing Software on the Interplay Engine Server

A dialog box requesting a reboot opens. A message with instructions on how to fix any
installation problems also appears.
20. Click OK to reboot the machine.
21. Enable a permanent license key. See “Managing Licenses” in the Avid Interplay Engine
and Avid Archive Engine Administration Guide for instructions. Make sure that you
obtain and load the Interplay Engine license file promptly. The license key must match
the application key (dongle) for the Interplay Engine server.

Installing Avid Interplay Access
You must install Avid Interplay Access on the Interplay Engine. Avid recommends that you
accept the defaults. If users at your site will be checking in Microsoft Office or Adobe
Photoshop assets (file assets), you can optionally select these options as part of the install
set. For more information, see the Avid Interplay Integration Guide for Adobe Photoshop
and Microsoft Office.
Installing Avid Interplay Access also installs the Avid Interplay Administrator.
To install Interplay Access:

1. In the Install Avid Interplay Engine window, double-click Avid Interplay Access.
After the installer starts, the Introduction dialog box opens.
2. Close down all other programs, then click Next.
3. Complete the installation by accepting the defaults. If you want to install the Microsoft
Office and Adobe Photoshop plug-ins, accept the default paths.
4. When you finish the installation, the installation program might require you to reboot
the system.

Installing Avid Interplay Adapter
When you install Interplay Adapter (also known as the MMAdapter) on the Avid Interplay
Engine system, it automatically connects to the Interplay Engine on that system.
If you use CaptureManager, Avid recommends that you install the Interplay Adapter on the
CaptureManager server to improve performance on the Avid Interplay Engine system. For
additional information on where to install the Interplay Adapter, see “Interplay Adapter and
AirSpeed” on page 127.

Do not install Interplay Adapter on an Avid Interplay Engine cluster system.
If you install Interplay Adapter on a system other than the Interplay Engine, you must
manually edit a file to identify the Interplay Engine system.
55

2 Installing Software on Interplay Servers

To configure Interplay Adapter to recognize Interplay Engine on a different system:

1. Use an application such as Notepad to edit the following file:
C:\Program Files\Avid\Avid Interplay Adapter\jakarta-tomcat\omm\RAM\mmserver.ini
2. Edit the following line, by replacing the text “localhost” with the computer name of the
system running the Avid Interplay Engine:
env.ABServer=localhost
For additional information on configuring an Interplay Adapter with AirSpeed and
CaptureManager, see “Configuring Avid AirSpeed in Avid Interplay Adapter” on page
126.

Installing Software on the Interplay Transfer Server

Installing Software on the Interplay Transfer
Server
To install the Interplay Transfer server and related software:

1. Click Servers in the Main Menu window and then click Avid Interplay Transfer Server.
The Install Interplay Transfer Engine window opens.

2. Install the following components on the Interplay Transfer Server:
-

Avid Interplay Framework for Server — The installer automatically installs the
components required for an Interplay Transfer application.

Avid Interplay Access — Allows for easy access to the Interplay Engine. This also
installs the Interplay Administrator.

Avid Interplay Transfer server.

Avid Interplay Media Services and Transfer Status — Allows you to monitor
Interplay Transfer jobs as well as Interplay Media Services jobs.

(Option) Avid Interplay Transfer Cache — Allows you to install only the Interplay
Transfer Cache.

For information on configuring the Interplay Transfer server and the Interplay Media
Services and Transfer Status application, see the Avid Interplay Transfer Setup and
User’s Guide.
57

2 Installing Software on Interplay Servers

Installing Software on the Media Services Server
and Media Services Provider Servers
This section provides an overview of installing the Media Services and Media Services
Provider servers.

If this is the first time you are installing the Media Services Engine, you need to install
Microsoft SQL Server 2005 Express before you install the Media Services Engine. For
installation procedures, see the Avid Interplay Media Services Setup and User’s Guide.
To install the Interplay Media Services and related software:

1. Click Servers in the Main Menu window.
2. Click Avid Interplay Media Services in the Install Servers window.
The Install Avid Interplay Media Services window opens.

3. Click Avid Interplay Media Services.
The second Install Avid Interplay Media Services window opens.

Installing Software on the Media Services Server and Media Services Provider Servers

4. Install the following components on the Interplay Media Services system:

Avid Interplay Framework for Client — The installer automatically installs the
components required for Interplay Media Services. When the system asks for a
workgroup name, type the name of the workgroup you set up on the Interplay
Engine.

Avid Interplay Access — Required to configure the Interplay Media Services with
the Interplay Engine. This also installs the Interplay Administrator.

Avid Interplay Media Services — This installation requires a restart of the system;
you might want to install it last.

If you are performing an upgrade, you do not have to reregister existing services such as the
Transcode service or Archive service.
You might have to re-create some profiles after upgrading your software. See the Avid
Interplay Media Services ReadMe.
5. After you restart the system, return to the Install Servers window and click Avid
Interplay Media Services.
The Avid Interplay Media Services window opens.

2 Installing Software on Interplay Servers

6. You can install the following software on the Interplay Media Services system or on
another system to improve performance:
-

Avid Interplay Transcode - The Transcode Provider.

Avid Interplay Archive - The Archive Provider. Typically installed on its own
server.

Avid Interplay Media Services and Transfer Status — Allows you to monitor
Interplay Transfer and Interplay Media Services jobs.

Avid Interplay ProEncode Provider

(Option) Avid Interplay Auto Archive, Auto Transcode, and Auto Transfer —
Required for Auto Archive, Auto Transcode, and Auto Transfer.

(Optional) Avid Interplay Auto Archive, Auto Transcode, and Auto Transfer —
Installs the Avid Interplay Auto Media Services. The Avid Interplay Auto Archive
installation includes the Auto Archive, Auto Transcode, and Auto Transfer services.
Required for Auto Archive, Auto Transcode, and Auto Transfer.

For information on configuring Interplay Media Services, see the Avid Interplay Media
Services Setup and User’s Guide.

Installing Software on an Avid Interplay Media Indexer Server

Installing Software on an Avid Interplay Media
Indexer Server
For information on the different types of Media Indexer systems, see “Different Types of
Media Indexers” on page 37.

Before Installing Media Indexer Software
The following are important for a successful Media Indexer configuration:
•

Before you configure Media Indexer, install the Interplay Framework software and
verify that it’s running. For additional information, see “Verifying that the Interplay
Framework Services Are Running” on page 99.

•

Before you configure Media Indexer to monitor your Avid Unity workspaces, the
workspaces must have an Avid MediaFiles folder. To create the folder, you can either
use an Avid editing application to capture or import media to the workspace or you can
manually create an Avid MediaFiles folder.

•

Do not use spaces or special characters in your workspace names.

Using UNC Drive Mapping on Interplay ISIS
On Avid Unity ISIS, you must select the “Use UNC (Letterless) Drive Mapping” option on
the Media Indexers that monitor shared storage.
To set UNC Drive Mapping:

In the ISIS Client Manager window, select Preferences and select the letterless option.
For more information, see “Installation Check List and Installation Steps” on page 18.

2 Installing Software on Interplay Servers

Installing the Media Indexer Software
To install the Media Indexer software:

1. Click Servers in the Main Menu window and then click Avid Interplay Media Indexer.
The Install Avid Interplay Media Indexer window opens.

2. Install the following components on the Media Indexer server:
-

Interplay Framework for Server — Perform the installation on primary and
secondary shared storage Media Indexers. For more information, see “Turning off
Interplay Framework Services to Conserve System Memory” on page 63. You have
the opportunity to name your workgroup when the system asks for a workgroup
name. Write down the name you type and use it for other Interplay Framework
installations.
The installer automatically selects the Framework components used by an Interplay
Server.

n
62

Interplay Access — Allows for easy access to the Interplay Engine. This also
installs the Interplay Administrator.

Avid Interplay Media Indexer

If you use the installer to uninstall Media Indexer, the installer exits after the uninstall is
complete. Restart the installer to perform the installation.

Installing Software on an Avid Interplay Media Indexer Server

Turning off Interplay Framework Services to Conserve System
Memory
The Interplay Framework for Server installer installs all components execpt for the Email
Alerter and SNMP Gateway service. Those are resource-intensive services that you should
not install unless you specifically require them. You can turn off services to conserve system
memory depending on the type of Media Indexer you are going to set up on this system. For
more information, see “Disabling Framework Services” on page 100.
For information on which services should be installed (and running) on various systems, see
“Software Installed on Avid Interplay Systems” on page 30.

Configuring a Media Indexer to Monitor Shared Storage
This procedure describes how to configure a Media Indexer be the leader of a High
Availability Group and how to monitor shared storage. This is the basic configuration for a
small system with only one Media Indexer. The basic procedure is as follows:
1. Identify the Media Indexer as the leader of a High Availability group.
2. Identify the shared storage locations for that Media Indexer to monitor.
For more information on using Media Indexer, see the Avid Interplay Framework User’s
Guide and Avid Interplay Best Practices.
Before you configure the Media Indexer, verify that the Interplay Framework services are
running on the Media Indexer system. For more information, see “Before Installing Media
Indexer Software” on page 61.
To configure the Media Indexer to monitor shared storage:

1. Click the Start button, and then select All Programs > Avid > Interplay Framework >
Avid Interplay Service Configuration.
2. If more than one workgroup appears in the list, click the triangular opener next to your
Workgroup name to open the Workgroup list.
3. On the Hosts tab, select the system that contains the Media Indexer you want to use to
monitor shared storage, and select Avid Media Indexer.
4. Click OK when the system prompts you for the Interplay Framework administrator
password. By default, there is no password.
A message box opens asking if you want to allow the service to run with unrestricted
security.
5. Click Yes.

2 Installing Software on Interplay Servers

The system displays the Media Indexer information in the Avid Interplay Service
Configuration dialog box.

6. Click Join High Availability Group and type a name for the group.
Perform this step even if there is only one Media Indexer for shared storage. The Media
Indexer that monitors shared storage must be part of a High Availability group even if
there is only one Media Indexer in the group.

Installing Software on an Avid Interplay Media Indexer Server

7. Click the Apply button.
8. Click the Configure button.
The system opens the Configure Storage dialog box. The following illustration shows a
Media Indexer that is already configured to monitor folders on two workspaces.

9. Click the Add button.
The Add Storage dialog box opens.

2 Installing Software on Interplay Servers

10. Select the Media Files Location option and click OK.
The Media Files Location dialog box opens.
11. Type the UNC path to a folder within the workspace. For example,
\\computer_name\workspace_name\folder_name.
The following illustration shows the UNC path for the Avid MediaFiles folder on
workspace3. The system name in this example is avid-6c85183baf.

In general, don’t connect directly to the high level workspace name. Connect to the Avid
MediaFiles folder or another folder in the workspace that you know contains valid Avid
media files. This way you will avoid attempting to index non-Avid files.
12. Click Apply and click OK.
The system displays the UNC path to the folder in the Configure Storages dialog box.

Installing Software on an Avid Interplay Media Indexer Server

The message “Normal” indicates that the drive has been scanned and is currently
indexed. The message “Normal - Scanning” indicates the Media Indexer is now
scanning the storage area.

On shared storage, the Media Indexer does not recognize drive letters mapped by the user
because it runs as a background service.
13. (Option) Click Add and repeat the process to add any additional folders.
14. Click Apply and click OK to close the Configure Storages dialog box.
The first time that you configure a storage folder, the Media Indexer automatically indexes
the media in the folder. This might take a while depending on the amount of media in the
folder.
For information on configuring the Media Indexer on an Avid editing application system to
communicate with this shared storage Media Indexer, see “Connecting the Media Indexer on
an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 80.
For more information, see “Different Types of Media Indexers” on page 37.

Tips for Adding a Shared Storage Workspace
If the Media Indexer Configure Storages dialog box shows Storage Not Found in the
pathname you type, verify that you are using the UNC pathname to a folder containing Avid
media files.
To check the name to use in the UNC path:

1. Open My Computer on the Media Indexer system.
2. Check the name of the computer and workspace in the display.
The following illustration shows the name for the computer and workspace names used
in this example.

2 Installing Software on Interplay Servers

Workspace and
computer name
for workspace1

This example requires the following UNC path for the Avid MediaFiles folder on
Workspace1:
\\avid-6c85183baf\Workspace1\Avid MediaFiles

Installing Software on the CaptureManager Server
If this is the first time you are installing the CaptureManager software, you need to install
Microsoft SQL Server 2005 Standard before you install the CaptureManager software. For
installation procedures, see the Avid CaptureManager Installation and Configuration Guide
and the Avid CaptureManager ReadMe.
To install software on the CaptureManager server:

1. Click Servers on the Main Menu window, and then click CaptureManager Server.
The system launches the CaptureManager Server installation software.
2. Install CaptureManager software.
For information on installing and configuring CaptureManager, see the Avid
CaptureManager Installation and Configuration Guide.
3. (Option) Install the Interplay Transfer client software.

Installing and Configuring Avid Interplay Low Res Encoder Software

Installing and Configuring Avid Interplay Low Res
Encoder Software
The software for updating the Avid Low Res Encoder is on the Interplay Installer DVD. The
following are in the Avid_Low_Res_Encoder folder at the top level of the DVD:
•

Files for updating the root disk image in the Avid_Low_Res_Encoder\rootdiscupdate
folder

•

One file for updating the bootset that begins with the characters avid.ipv.mxf.

To access the files:

1. Navigate to the DVD drive in the Windows Explorer.
2. Right-click the DVD name, and select Explore.
For information on updating the software on the Avid Low Res Encode system, see the
Avid Interplay Low Res Encode Setup and Configuration Guide. on the Avid Knowledge
Base.

Additional Information for Installing the Root Disk and Bootset
The Avid Interplay Low Res Encode Setup and Configuration Guide describes how to install
the root disk and bootset. Older versions of the document do not specify how to obtain the
files from the Avid Interplay Installer DVD.
The files are located in the Avid_Low_Res_Encode folder on the DVD. The following
limitations apply:
•

When updating the bootset, you can either browse to the Avid_Low_Res_Encoder
folder on the DVD or copy the file to a folder before you click the Browse button.

•

When updating the root disk image, you must copy the rootdiscupdate files to the local
path you create in the section “Setting Up the FTP Server” in the setup and
configuration guide. You can’t perform the root disk image update directly from
the DVD.

2 Installing Software on Interplay Servers

3 Installing Software on Interplay Clients
The following topics describe the Interplay software installation on Interplay clients:
•

Installing Software on Avid Instinct and Avid Interplay Assist Systems

•

Installing Software on an Interplay Access System

•

Installing Software on Avid Editing Systems

•

Panasonic DVCPRO P2 and Ikegami NLTEK Media

•

Installing Software on a CaptureManager Client

•

Installing Software on a Pro Tools Interplay Client

3 Installing Software on Interplay Clients

Installing Software on Avid Instinct and
Avid Interplay Assist Systems
Avid Instinct and the Avid Interplay Assist application require the same Interplay
components. You install the Avid Instinct and the Avid Interplay Assist applications from
the application DVDs. This section describes how to install the additional components
required by the Interplay environment.

For Interplay v1.2.3, the Assist and Instinct installers do not automatically install the
Interplay Transfer Client components. You must install the components from the
Interplay Installer DVD. See “Assist and Instinct Installers Require Manual Install of
Transfer Client” on page 74.
To install software on Avid Instinct and Avid Interplay Assist systems:

1. Click Clients in the Main Menu window.
The Install Client Support window opens.

Items with three dots open a new window. Items without three dots start an installer.
2. Click either Avid Instinct Client or Avid Interplay Assist.
The corresponding client support window opens. The following illustration shows the
Install Avid Interplay Assist window.

Installing Software on Avid Instinct and Avid Interplay Assist Systems

3. Install the following components on the client.
-

Avid Interplay Framework for Client — The installer automatically installs the
components required for the application. When the system asks for a workgroup
name, type the name of the workgroup you set up on the Interplay Engine. The
name is case sensitive.

Avid Interplay Access — Installs the Interplay Access and Interplay Administrator
applications.

Avid Interplay Assist — Installs the Assist application software. You use the
Interplay Installer DVD to install the Instinct and Assist applications.

Avid Instinct and the Interplay Assist application must have either an Avid Unity
MediaNetwork Connection Manager or an Avid Unity ISIS Client Manager installed and
configured to connect to shared storage.

The Avid Instinct user must have a login to an iNEWS server.
For information on Avid Instinct and Avid Interplay Assist, see the Avid Instinct User’s
Guide and the Avid Interplay Assist User’s Guide.

3 Installing Software on Interplay Clients

Assist and Instinct Installers Require Manual Install of Transfer Client
For Interplay v1.2.3, the Assist and Instinct installers do not automatically install the
Interplay Transfer Client components. You must install the components from the Interplay
Installer DVD as follows.
1. On the installer main page, click Clients. The Install Client Support page opens.
2. Click Avid Editor Support. The Install Avid Editor Support page opens.
3. Click Avid Interplay Transfer Client and follow the prompts.

Installing Software on an Interplay Access System
You can install Interplay Access on any system that you want to use to work with the
Avid Interplay Engine. Besides installing Avid Interplay Access, this installation also
installs the Avid Interplay Administrator.
To install software on an Interplay Access system:

1. Click Clients in the Main Menu window and then click Avid Interplay Access.
The Install Avid Interplay Access window opens.

2. Install the following components on the client.

Installing Software on an Interplay Access System

Avid Interplay Framework for Client — the installer automatically installs the
components required for the application. When the system asks for a workgroup
name, type the name of the workgroup you set up on the Interplay Engine.

The Interplay Framework is optional for an Interplay Access system.
-

Avid Interplay Access — this installs the Interplay Access and Interplay
Administrator applications.

For information on using the Avid Interplay Access and the Avid Interplay Administrator,
see the following manuals:
•

Avid Interplay Access User’s Guide

•

Avid Interplay Engine and Avid Archive Engine Administration Guide

Macintosh Installer for Interplay Access Client
Interplay Access is supported on Mac OS X. On the OS X platform, support is limited to
operations relating to file assets (not Avid sequences, clips, and so on). For more information
about using Access with Mac OS X, see the Avid Interplay Access User’s Guide.
The installer for Mac OS X is located on the Avid Interplay Installer DVD in the following
folder:
Installers\JXDK\Mac_Installer
To run the Macintosh® installer for Interplay Access:

1. Open the DVD on a Windows system.
2. Copy the installer.zip file to your Macintosh system.
3. Unzip the file and run the installer.
The installation software installs Interplay Access in the following folder:
Applications\Avid\Avid Interplay Access

3 Installing Software on Interplay Clients

Installing Software on Avid Editing Systems
Use the Avid Editor window to install Interplay components on the following systems:
•

Avid NewsCutter Adrenaline and Avid NewsCutter XP

•

Avid Media Composer

•

Avid Symphony Nitris

Each of these Avid editing applications has its own installation DVD for the Avid editing
application software. This section describes how to install the components that are required
by the Interplay environment.
To install Interplay components on an Avid editing system:

1. Click Clients in the Main Menu window and click Avid Editor Support.
The Install Avid Editor Support window opens.

2. Install the following components:
-

Installing Software on Avid Editing Systems

If the editing system is on a different subnet from the system running the Interplay
Framework Lookup service, you must use Unicast Discovery to allow the editor to
locate the Lookup Server or install a MultiCast Repeater on at least one system on
that subnet. For more information, see “Connecting Systems Directly to the Lookup
Service” on page 116 and “Configuring a Multicast Repeater” on page 117.

Avid Interplay Access — installs the Interplay Access and Interplay Administrator
applications.

Avid Interplay Media Indexer — you configure this Media Indexer to communicate
with the Media Indexer monitoring shared storage. For more information, see
“Connecting the Media Indexer on an Avid Editing System to the Media Indexer
Monitoring Shared Storage” on page 80. You can also configure the Media Indexer
to index your local drives. For more information, see “Configuring the Local Media
Indexer to Index Local Drives” on page 84.

(Option) Avid Interplay Transfer Client — install this software to take advantage of
Interplay Transfer features such as Send to Playback and workgroup to workgroup
transfers. For information on configuring the Interplay Transfer client, see the Help
for your Avid editing application or the Avid Interplay Transfer Setup and User’s
Guide.

(Option) Avid Interplay ProEncode Client— install this software if you are using
ProEncode services with your Interplay Media Services server.

The Avid editing applications must have either an Avid Unity MediaNetwork Connection
Manager or Avid Unity ISIS Client Manager installed and configured to connect to shared
storage.

3 Installing Software on Interplay Clients

Configuring an Avid Editing System in the Interplay Framework
After you complete the installation on each Avid editing system, verify that the Interplay
Framework services are running on that system.
To verify that the Interplay Framework services are running:

1. Click the Start button, and then select All Programs > Avid > Interplay Framework >
Avid Interplay Workgroup Properties.
The Avid Interplay Workgroup Properties window opens.

Check mark

2. If your Workgroup name doesn’t appear in the Workgroup field, click the Edit button
and type the name of the Workgroup.

The Workgroup name can be different than the name of the computer that the Workgroup
database is running on. This depends on how your Workgroup was originally configured. In
this example, the Workgroup name is the same as the machine name.
If there is a green check mark next to the “Status” field, all services are running.
3. If the check mark is not green, click the Advanced button.
The Avid Interplay Services dialog box opens.

Installing Software on Avid Editing Systems

This dialog box allows you to view all services that are monitored by the Avid Interplay
Framework.
4. If necessary, select a service and click Start.
To verify that your system is listed in the Interplay Framework:

1. On any system that has the Avid Interplay Service Configuration tool installed, click the
Start button, and then select All Programs > Avid > Interplay Framework >
Avid Interplay Service Configuration.
The Avid Interplay Service Configuration window opens.
2. See if the system you want to verify is listed.
3. If the system is in the list, then it is part of the Interplay Framework. You can optionally
click the triangular opener next to the name and check which services are running on the
system.
4. If the system you want to verify is not listed, it might be on a different subnet than the
system running the Interplay Framework Lookup service. In that case, you need to use
Unicast Discovery to allow the editor to locate the Lookup Server or install a MultiCast
Repeater on at least one system on the other subnet. See “Connecting Systems Directly
to the Lookup Service” on page 116 and “Configuring a Multicast Repeater” on page
117.

3 Installing Software on Interplay Clients

Connecting the Media Indexer on an Avid Editing System to the Media
Indexer Monitoring Shared Storage
An administrator can configure the Media Indexers for the Avid editing applications on any
system running the Interplay Service Configuration component of the Interplay Framework
software.
To configure the Media Indexer for an Avid editing application:

The system prompts you for the Interplay Framework administrator password. By
default, there is no password.

Installing Software on Avid Editing Systems

4. Click Yes, when the system displays a message asking if you want to allow the service
to run with unrestricted security.

5. Click Configure.
The Configure Storages dialog box opens.

6. Click Add.
The Add Storage dialog box opens.

3 Installing Software on Interplay Clients

7. Select Avid Interplay Media Indexer and click OK.
The Avid Interplay Media Indexer dialog box opens.

8. Do the following:

Select Connect to a High Availability Media Indexer Group.

Select your group from the Group Name menu.

Ask the Interplay system administrator for the name of the High Availability Group.
c.

Select Load Balanced from the Mode menu.

d. Click Apply, and then click OK.
The system displays the high availability group in the Configure Storages dialog box.

Installing Software on Avid Editing Systems

If you click the triangular opener, the system displays the storage locations associated with
the Media Indexer on shared storage.
9. Click Apply, and then click OK to close the Configure Storages dialog box.

Using the Processes Tab to Configure Media Indexers
Rather than selecting systems individually on the Hosts tab, you can also select the
Processes tab on the Interplay Service Configuration window and configure the Media
Indexers for all the systems on the Interplay environment from that tab.
To use the Processes to configure the Media Indexers:

1. Click the Start button, and then select All Programs > Avid > Interplay Framework >
Avid Interplay Service Configuration.
2. Click the Processes tab and select the Avid Interplay Media Indexer service.
3. Select the Avid editing system.
4. Click Configure and connect the system to the High Availability Group as described in
“Connecting the Media Indexer on an Avid Editing System to the Media Indexer
Monitoring Shared Storage” on page 80.

3 Installing Software on Interplay Clients

The following illustration shows the Processes tab with the Media Indexer for shared
storage selected.

For more information on the Media Indexer, see Avid Interplay Framework User’s Guide
and the Avid Interplay Best Practices.

Configuring the Local Media Indexer to Index Local Drives
To configure the local Media Indexer to index your local drives:

Installing Software on Avid Editing Systems

The following illustration shows an Avid editing system named techpub8200n.

4. Click OK when the system prompts you for the Interplay Framework administrator
password. By default, there is no password.
5. Click Yes, in the a message box asking if you want to allow the service to run with
unrestricted security.

6. Click Configure.
The Configure Storages dialog box opens. In the following illustration you can see that
this Media Indexer is already connected to the shared storage Media Indexer.

3 Installing Software on Interplay Clients

7. Select the Media Table icon and click Add.
The Add Storage dialog box opens.

8. Select Media Files Location and click OK.
The Media Files Location dialog box opens

Browse button.

Installing Software on Avid Editing Systems

9. Click the Browse button.

You can use the Browse button when you configure local storage but you must type a UNC
path when you configure shared storage drives.
The Open dialog box opens.
10. Navigate to the location of your Avid MediaFiles folder.
The following illustration shows the Avid MediaFiles folder on a MediaDock storage
device.

11. Click Open.
The Media Files Location dialog box opens and displays the new location.

12. Click Apply and then click OK.
The Configure Storages dialog box opens and displays the new location.
87

3 Installing Software on Interplay Clients

Local
storage

13. (Option) Click the Add button to add any additional storages.
14. Click Apply and then click OK to close the Configure Storages dialog box.
15. Click Apply in the Interplay Service Configuration window, and then close the window.
To instruct Media Indexer to automatically recognize local drives:

1. Start the Avid editing application.
2. Select Tools > Media Creation.
The Media Creation window opens.

Panasonic DVCPRO P2 and Ikegami NLTEK Media

3. On the Drive Filtering and Indexing tab, click the “Auto-index local drives as they come
online” button.
The local Media Indexer automatically configures Avid media files on your local drives.

If you don’t want the Media indexer to automatically scan your local drives, deselect the
Auto-index option.
4. (Option) Click Manual Storage Scan to start a scan.
5. (Option) Select one of the warning options. The warning occurs if the Media indexer has
problems scanning files on the local drive.

Panasonic DVCPRO P2 and Ikegami NLTEK Media
Interplay supports Panasonic® DVCPRO® P2 equipment and Ikegami® NLTEK equipment.
For information on using the equipment in an Interplay environment, see the latest version of
the Interplay ReadMe on the Knowledge Base.

3 Installing Software on Interplay Clients

Installing Software on a CaptureManager Client
To install software on the CaptureManager client:

1. Click Clients in the Main Menu window.
The Install Client Support window opens.

2. Click CaptureManager Client.
The system begins the installation.
For information on using the CaptureManager client, see the Avid CaptureManager User’s
Guide and “Configuring Avid AirSpeed in Avid Interplay Adapter” on page 126.

Installing Software on a Pro Tools Interplay Client

Installing Software on a Pro Tools Interplay Client
The Pro Tools Interplay Client installers allows you to install Interplay Access and the
Pro Tools Interplay Option on a Pro Tools system (Windows only). The Pro Tools Interplay
Option allows you to use Interplay to pass audio files back and forth between Avid video
editing systems and Pro Tools® editing systems.

Pro Tools Interplay Option requires Pro Tools v7.3 or greater.
To install software on the Pro Tools client:

1. Click Clients in the Main Menu window.
The Install Client Support window opens.

2. Click Pro Tools Interplay Client.
The Install Avid Interplay Access window opens.

3 Installing Software on Interplay Clients

3. Install the following components on the Pro Tools system (Windows only).
-

Avid Interplay Access — This installs the Interplay Access and Interplay
Administrator applications.

Pro Tools Interplay Option— This installs the following components into the
Interplay Administrator application: “Editor Export Settings for Pro Tools” and
“Pro Tools Import Settings.”

The next time you launch Pro Tools, the following menu options are available:
•

File > Import > Sequence from Avid Interplay

•

File > Export > Selected Tracks to Sequence in Avid Interplay

For information on using the Pro Tools Interplay Option, see Avid Interplay Best Practices.

You can also install this option on another system in order to make it more convenient for the
Interplay administrator to configure the Import and Export settings.

Establishing the First Connection Between Pro Tools and Interplay
After you use the Interplay Installer DVD to install the Pro Tools Interplay Option and
Interplay Access on your Pro Tools system, you must use Interplay Access to establish a
connection to the Interplay database that you will be using. This is a one-time requirement

Installing Software on a Pro Tools Interplay Client

that establishes the connection between your Pro Tools system and Interplay. Simply logging
on to the Interplay Engine database from Access will establish the connection. Then you can
exit Access and start using Pro Tools with Interplay.

In order to create this initial connection between Access and Interplay, there must be an
available license on the Interplay Engine. For example, if you have 10 Access licenses and
all 10 are being used, one person must log out of Access while you establish this initial
connection.
For information on licenses and for information on using Pro Tools in an Interplay
environment, see the Avid Interplay Best Practices guide.

3 Installing Software on Interplay Clients

4 Installing Optional Software
You can run individual optional installers as described in the following sections:
•

Performing a Custom Install of the Interplay Framework Software

•

Installing Avid Interplay Access or Avid Interplay Media Services and Transfer Status

•

Browsing the Interplay Installer DVD

Performing a Custom Install of the Interplay
Framework Software
The Interplay Framework is used to monitor and configure the Media Indexer and the
optional Interplay Auto Archive service. It also lets you monitor the health of other
components that have the Interplay Framework installed and to view logs on the systems.
For more information, see the Avid Interplay Framework User’s Guide.
You install different components of the Interplay Framework software on different systems
in the Avid Interplay environment. The individual installation windows automatically install
all the components needed for the clients and servers. This installer lets you select and install
specific components.
For a list of the Framework components that should be installed on different systems, see
“Software Installed on Avid Interplay Systems” on page 30.
To install the Interplay Framework software:

1. Click Individual Optional Installers in the Main Menu window.
The Install Optional window opens.

4 Installing Optional Software

2. Click Avid Interplay Framework Custom.
The Introduction window opens.
3. Click Next.
The Choose Install Folder window opens.
4. Accept the default values and click Next.
The Join a Workgroup window opens.

Performing a Custom Install of the Interplay Framework Software

5. Type the name of your Workgroup and click Next.

c
c

Use the same Workgroup name on all Interplay clients. You can either use the default
value or type a name for your Workgroup. The name is case sensitive.
If you are updating the Interplay Framework software, the installer remembers the
last installed value. If the workgroup name was changed after the install, the installer
will not be aware of the change.
The Options window opens.

4 Installing Optional Software

6. Select the type of Framework installation you wish to make. For more information, see
“Interplay Framework Components” on page 31.
7. Click Next.
The Custom Setup dialog box opens. This dialog box displays the components that will
be installed.
The following illustration shows the default components for a Framework Client install.

Performing a Custom Install of the Interplay Framework Software

If this is not the correct set of components, do one of the following:

Click the Back button and select a different group.

Select or deselect components from the list in the Custom Setup dialog box.

Don’t add components that you don’t need. This can affect system performance.
8. Click Next and follow the installation instructions to complete the installation.
The installer might require that you restart your system to complete the installation.

Verifying that the Interplay Framework Services Are Running
You must perform these steps on each system running the Interplay Framework Services.
To verify that the Interplay Framework Services are running:

1. Click the Start button, and then select All Programs > Avid > Interplay Framework >
Avid Interplay Workgroup Properties.
The Avid Interplay Workgroup Properties window opens.

4 Installing Optional Software

If there is a green check mark next to the “Status” field, all services are running.
2. To view the services, click the Advanced button.
The Avid Interplay Services dialog box opens.

This dialog box lets you view all services that are monitored by the Interplay
Framework.
3. If necessary, select a service and click Start.
Disabling Framework Services
Depending on the system you install the Interplay Framework Services on, you might need
to disable some services. You might also want to disable some services to conserve memory
usage. For more information, see “Software Installed on Avid Interplay Systems” on page
30.

100

Installing Avid Interplay Access or Avid Interplay Media Services and Transfer Status

To disable a service:

1. Click the Start button, and then select All Programs > Avid > Interplay Framework >
Avid Interplay Workgroup Properties.
The Avid Interplay Workgroup Properties window opens.
2. Click the Advanced button.
The Avid Interplay Services dialog box opens.

3. Select the service you want to disable and click Stop.
4. After the service stops, click the Disable button to disable the service.
5. Click Exit to close the Avid Interplay Services dialog box.
6. Click OK to close the Avid Interplay Workgroup Properties window.

Installing Avid Interplay Access or Avid Interplay
Media Services and Transfer Status
You can install Interplay Access or Interplay Media Services and Transfer Status
applications on any qualified Windows XP system running in your Interplay environment.
This lets you run the applications without affecting the work on other systems such as a
server or an Avid editing system.
To install the Avid Interplay Access or Avid Interplay Media Services and Transfer
Status software:

1. Click Individual Optional Installers in the Main Menu window.
The Install Optional window opens.
101

4 Installing Optional Software

2. Install either of the following components:
-

Interplay Access —Installs the Interplay Access and Interplay Administrator
applications. For more information, see “Installing Software on an Interplay Access
System” on page 74.

Interplay Media Services and Transfer Status service — This lets you view the
status of Interplay Transfer and Interplay Media Services jobs. For information on
configuring the Interplay Media Services and Transfer Status application, see the
Avid Interplay Transfer Setup and User’s Guide.

3. Follow the onscreen instructions to complete the installation.

Browsing the Interplay Installer DVD
To browse the DVD:

1. Click Individual Optional Installers in the Main Menu window.
The Install Optional window opens.
2. Select “Browse all installers.”
3. (Option) Select any of the installers from the Installers folder, and perform a
custom installation.

102

5 Installing and Configuring an Archive
Engine
For more details on the Archive Engine, see Avid Interplay Best Practices and the Avid
Interplay Media Services Setup and User’s Guide.
The following topic is covered in this chapter:
•

Installing the Archive Engine Software

•

Setting Up a Failover System

•

Updating the Archive Engine Software

Installing the Archive Engine Software
You need to install the following software on the Archive Engine server:
•

Interplay Archive Engine

•

Interplay Access

•

FlashNet Client software

To install the Interplay Engine software:

1. Insert the Interplay Installer DVD into the DVD drive on the Interplay Archive Engine
system.
2. Click Servers in the Main Menu window.
The Install Servers window opens.

5 Installing and Configuring an Archive Engine

3. Click Avid Interplay Archive Engine.
4. Install the Interplay Archive Engine and Interplay Access on the system.
Additionally, you must install the Interplay Archive Provider on a separate server.
To install the Interplay Archive Provider software:

1. Click Servers in the Main Menu window.
The Install Servers window opens.
2. Click Avid Interplay Media Services.
3. Click Avid Interplay Archive to install the Archive Provider. For information on setting
up the Interplay Archive provider and Interplay Auto Archive, see the Avid Interplay
Media Services Setup and User’s Guide and the Avid Interplay Access User’s Guide.

Installing the Interplay Access Software
The Archive Engine maintains a database that can be accessed through Interplay Access. For
information on configuring the server, see the Avid Interplay Engine and Avid Archive
Engine Administration Guide.
For information on using Interplay Access on an Archive database, see the Avid Interplay
Access User’s Guide and the Avid Interplay Media Services Setup and User’s Guide. For
information on archiving from within the Avid editing application, see Avid Interplay Media
Services Setup and User’s Guide.
104

Setting Up a Failover System

Installing the FlashNet Client Software
Typically your Software Generation Limited (SGL) representative installs and configures
the FlashNet client software when he or she configures the rest of the archiving system. For
information on using the FlashNet client, see the documentation provided by your SGL
representative.

Installing the Interplay Archive Provider Software
You typically install the Interplay Archive Provider software on a separate server for
performance reasons. Install the Interplay Archive Provider from the Avid Interplay Media
Services page of the Interplay Installer. See “Installing Software on the Media Services
Server and Media Services Provider Servers” on page 58.

The Interplay Archive Provider requires an Avid Interplay Media Services application key
(also referred to as a dongle) with the Archive and Restore option.

Setting Up a Failover System
You can configure the Avid Interplay Archive Engine in a cluster configuration for
automatic failover protection. For details on setting up the system, see the Avid Interplay
Engine Failover Guide on the Knowledge Base.

Updating the Archive Engine Software
When you update the Archive Engine, do not delete the software using the Add/Remove
Programs or any other mechanism for deleting software. If you delete the software, the
system deletes the folder structure in place at the time of the update. To update the software,
insert the Interplay Installer DVD and follow the installation instructions. The system
updates the software without performing a remove operation. This preserves the folder
structure.

105

5 Installing and Configuring an Archive Engine

106

6 Additional Configuration Topics
This chapter covers the following topics:
•

Using Time Synchronization in an Avid Interplay Environment

•

Setting the Automatic Restart Feature in the Avid Interplay Framework

•

Installing the Lookup Service on a Separate Server

•

Connecting Systems Directly to the Lookup Service

•

Configuring a Multicast Repeater

•

Configuring Avid AirSpeed in Avid Interplay Adapter

6 Additional Configuration Topics

Using Time Synchronization in an Avid Interplay
Environment
The Avid Time Synchronization Service enables time synchronization between different
machines in a workgroup. The Time Synchronization Service can operate in either Master
mode or Slave mode. In Master mode, the service retrieves a reference time from a
configured time source and redistributes it to the Slave services within the workgroup. The
time source can be the local PC clock, an NTP server, or an Adrienne timecode card
installed in the server. If multiple Time Synchronization Services are configured as Master,
they coordinate among themselves and identify one Primary service to distribute the time
notifications (the others are in Backup mode and silent until a Primary fails, at which time
one of the Backups takes over). In Slave mode, the Time Synchronization Service listens for
time notifications from the workgroup and (optionally) sets the local PC clock to match.

Slave Time Sync services are only useful to set the local PC clock. If you aren’t using your
slave Time Sinc to set the local PC clock, you can disable the Time Sync service on
that computer.
The following are the three typical ways of implementing Time Synchronization in an
Interplay environment:
•

In Interplay environments that use CaptureManager to capture material, a
CaptureManager system is usually designated as the Time Sync master. The
CaptureManager system has an Adrienne card. Install the Interplay Framework Time
Synchronization service on the CaptureManager system and configure it as a Time Sync
master.

•

If you don’t use a CaptureManager system, do one of the following:
-

Designate another system with an Adrienne card as the Time Sync master. Install
the Interplay Framework Time Synchronization service on this system and
configure it as a Time Sync master.

Use an NTP server for Time Sync reference. Install the Interplay Framework Time
Synchronization service on a system on the network that does not need to be shut
down frequently and configure the service as a master. When you configure the
master, point to the NTP service for time sync.

Designate any system that rarely has to be shut down as the Time Sync master and
set the Time sync reference to the internal PC clock on that system.

It is important to use only one time synchronism mechanism to set the local PC clocks in the
Interplay environment. If a Time Synchronization Slave service is configured to set the local
PC clock and it detects that some other mechanism (such as Windows 32 Time Services)

108

Using Time Synchronization in an Avid Interplay Environment

changes the local clock, the Time Sync Slave service disables itself to avoid the local clock
from jumping back and forth. The Time Sync slave also posts a Warning in the Health
Monitor.
When you install the Time Synchronization service on a system it runs as a Time Sync slave
by default. For information on how to configure a Time Sync master, see “Configuring the
Time Sync Master” on page 109.
Time Sync and Log Files

All “Framework enabled” services that produce log files listen to the timestamps sent out by
a Time Sync Master. They do this to produce a “Sync Time” field in the log files. So, even if
the local PC clocks on all the computers do not match, the “Sync Time” field in the log files
is always in sync across all the log files on all the machines.

Configuring the Time Sync Master
To configure the Time Sync Master:

1. Install the following Interplay Framework components on the system that will be used
as the master:
-

Core Components

Configuration Utility

Diagnostic Log Viewer

Health Viewer

Machine Monitor

Time Synchronization

2. On any system that has the Interplay Configuration Utility installed, click the Start
button and select All Programs > Avid > Interplay Framework > Avid Interplay Service
Configuration.
The Interplay Service Configuration window opens.
3. Select the system that will be the Time Sync master and click Avid Time
Synchronization.
The Time Synchronization Settings window opens.

109

6 Additional Configuration Topics

4. Select options as described in the following table.
Time Synchronization Settings
Options

Description

Time Stamp Interval (in
seconds)

Determines how often the master sends out time stamp information. The
default is 10 seconds.

Get Time Sync reference
from the local PC clock

Select if you are simply using the local PC clock of one system on your
network for time sync reference.

Get Time Sync Reference
from an NTP server

Select when you are pointing to an NTP server on your network for time
sync reference.

n
Get Time Sync reference
from an internal Time
Code Reader

110

The NTP server does not need Interplay Framework software
installed on it.

Select when the Time Sync master system has an Adrienne timecode
card.

CaptureManager systems have an Adrienne card.

Setting the Automatic Restart Feature in the Avid Interplay Framework

Setting the Automatic Restart Feature in the Avid
Interplay Framework
This procedure ensures that the Avid Service Starter Service automatically restarts other
services, such as the Interplay Media Indexer service, that need to be restarted. You must do
the following after you complete the upgrade installation:
1. Use the Interplay Service Configuration tool to set the Automatic restart option in the
Avid Service Starter service on all Framework client systems. You can use the Apply To
button to apply the setting to all systems.
2. Restart the Avid Service Starter service on each system running the Interplay
Framework. You must do this manually at each system.

The Apply To button does not allow you to automatically set Media Indexer settings on other
systems on the network.
To set the Automatic Restart option on all Framework clients:

1. Start the Avid Interplay Service Configuration tool.
2. Select any system in the Interplay environment and click the Avid Service Starter
Service as shown in the following illustration.
Server Starter service

Select these
options

3. Select “Automatically start other Avid Controlled services.”
4. Click “Start controlled services anytime they stop running.”
111

6 Additional Configuration Topics

5. Click Apply To.
The Apply To dialog box opens.

6. Click Select All and then click OK.
The system applies the setting to the Service Starter services on all of the selected
systems.
7. Restart the Service Starter Service on every system as described in the following
procedure.
To restart the Service Starter Service on all systems running the Interplay Framework:

1. Start the Avid Interplay Workgroup Properties tool.
The Avid Interplay Workgroup Properties window opens as shown in the
following illustration.

112

Installing the Lookup Service on a Separate Server

2. Click the Advanced button.
The Avid Interplay Services window opens.

3. Select Avid Service Starter Service and click Restart.
4. Click Exit and then click OK.
5. Perform the same procedure on all of the other systems running the Framework. This
must be performed manually for each system.

Installing the Lookup Service on a Separate Server
If you have more than 10 clients in your Avid Interplay Framework environment (including
Avid editing applications, Avid Instinct, and Avid Assist), Avid strongly recommends that
you put the Interplay Framework Lookup Service on a separate server such as a General
Purpose Server. For redundancy, you may decide to set up two separate servers running the
Lookup Service.
For specifications for General Purpose Servers see “Interplay Server System
Configurations” on page 139.

113

6 Additional Configuration Topics

To install the Lookup Service on a separate server:

1. Insert the Interplay Installer DVD on the General Purpose Server and start the Avid
Installer application.
2. Navigate to the Individual Optional Installers page. and Double click Avid Interplay
Framework Custom.
3. Follow the onscreen instructions and watch for the following items:
a.

Enter your Workgroup name in the Workgroup Name window.

In the Options window, select “Typical Avid Interplay Server Install”.

Configuring Lookup Servers
After you complete the installation, use the Avid Interplay Service Configuration tool to
check that the Lookup Service is not running on other Interplay Servers, particularly on
Media Indexer servers.You can use the Avid Interplay Framework Workgroup Properties
tool to disable the service on other servers.
For best results, connect each system running the Interplay Framework to the Lookup
Service manually via the Interplay Workgroup Properties tool. This technique is called
Unicast Discovery and is described in “Connecting Systems Directly to the Lookup Service”
on page 116 . Unicast Discovery avoids the need for configuring Multicast Repeaters
between different subnets and ensures a direct connection to the Lookup Service.
Technically there is no need for Unicast Discovery on a local subnet that contains a Lookup
Service. Unicast Discovery ensures connection to the Lookup Service but takes extra time to
configure on a large workgroup since you have to make the connection manually on each
system.
When working with multiple subnets you either have to use a Multicast Repeater or use
Unicast Discovery on the remote subnets. Unicast Discovery can be more reliable than using
a MultiCast Repeater because you are not relying on a single point of communication
between the subnets. Unicast Discovery also allows quicker registration and discovery
operations for systems on remote subnets.

If you use more than one Lookup Services, use Unicast Discovery to connect to both Lookup
Services on each machine.
Interplay System Configuration Service

Use the Interplay Service Configuration tool to check for occurrences of the System
Configuration Service on any of your Interplay servers. This service should only run on the
systems that contain the Lookup Service. Use the Interplay Workgroup Properties tool to
disable the service on any other servers.
114

Installing the Lookup Service on a Separate Server

The System Configuration service is different from the Service Configuration tool. The
Service Configuration service runs the Interplay Service Configuration tool and can be
installed on any system running the Interplay Framework.

Configuring Lookup Servers on Avid Unity ISIS
You can single connect or dual connect the LUS using the following guidelines:
•

•

Single connect a LUS to each VLAN. In this case, use Unicast Discovery as follows:
-

On each LUS system, open the Workgroup Properties tool, click the Lookup tab,
and enter the fully qualified domain name of the other LUS system.

On each client, open the Workgroup Properties tool and specify the fully qualified
domain name of both LUS systems.

Dual connect the LUS server, connecting one NIC to each VLAN (subnet). For
redundancy, set up two LUS systems and dual connect both of them.
-

If the LUS is dual connected to both VLANs, you don’t need a Multicast Repeater
or Unicast Discovery for Zone 1 or Zone 2. In this case you do need to use Multicast
Repeater or Unicast Discovery for Zone 3 clients.

When configuring the dual connection, both network interfaces on the LUS server
need to be registered in DNS with the exact same name. In other words, if you use
the nslookup command to look at the hostname of the LUS server, it should show
two IP addresses.

Even with dual connected LUS, the Interplay router needs to have a route configured
between the two VLANs.

There is no load balancing between Lookup Services. If you have two LUS systems they
operate independently of each other. All Framework services register with both services. To
ensure connectivity between subnets, you must either need use Multicast Repeaters or use
Unicast Discovery to connect all of your clients to both LUS.

115

6 Additional Configuration Topics

Connecting Systems Directly to the Lookup
Service
For systems on remote subnets, rather than working with Multicast Repeaters, it might be
more convenient to connect directly to the Lookup service using a technique known as
Unicast Discovery. You can also use this technique when you have problems configuring a
Multicast repeater and need to quickly connect systems to the Interplay Framework.
The main drawback to using the Unicast Discovery connection method is that if there are
multiple systems running the lookup service, you should connect to each one. This can take
a lot of configuration time in a large installation. If you don’t connect to all of the Lookup
service systems, if the one you are connected to goes down you lose your connection to the
interplay Framework.
To directly connect a system to a Lookup service:

1. Determine the fully qualified domain name of the system running the Lookup service.
For example, the following defines the domain name of the server named DocWG:
docwg.global.avidww.com
2. On the system on the remote subnet, click the Start button, and then select All Programs
> Avid > Interplay Framework > Avid Interplay Workgroup Properties.
3. Click the Lookup tab.
4. Select the Workgroup that you want to connect to and click Add in the Lookup services
window.

If the name of the workgroup that you need does not appear in the Workgroup area, click the
Add button and add the entry. Remember that the name is case sensitive.
5. In the Lookup services area, type in the fully qualified domain name of the system
running the Lookup service.
6. Leave the port value at the default 4160.
7. Click Expected and click OK.
8. The domain name appears in the Lookup services area, as shown in the
following example.

116

Configuring a Multicast Repeater

In this example, the name of the workgroup is the same as the name of the machine running
the Lookup service.
9. Click Apply and click OK.
The system now appears in the Avid Interplay Service Configuration tool.

Configuring a Multicast Repeater
If your workgroup environment includes multiple subnets, you must install and configure
Multicast Repeater software on each subnet as part of the Interplay Framework installation
and configuration. For information on installing the Multicast repeater service, see
“Software Installed on Avid Interplay Systems” on page 30.

If you are troubleshooting a system that does not connect to the Interplay Framework, you
might find it faster to connect directly to the Lookup service using a technique known as
Unicast Discovery. See “Connecting Systems Directly to the Lookup Service” on page 116.
If a system on your workgroup is on a different subnet, it does not appear in the Interplay
Service Configuration window (or Health Viewer) until you configure a Multicast Repeater
for that subnet. See “Determining If You Need to Configure a Multicast Repeater” on page
119.
117

6 Additional Configuration Topics

If you already know that your system is on a different subnet, proceed to “Configuring a
Multicast Repeater” on page 122.

Understanding Multicast Repeaters
The Multicast Repeater is required when a workgroup must span multiple multicast
domains. In this case, each domain must have at least one Multicast Repeater service
running. Each of the machines running this service must identify other hosts running
Multicast Repeaters on other multicast domains. You use the Avid Interplay Workgroup
Properties tool to identify the Lookup services on the different multicast domains.
You can install more than one Multicast Repeater for redundancy. If multiple Multicast
Repeaters are in the same multicast domain, they defer responsibility to one another so that
only one is active at a time. When a Multicast Repeater receives a message tunneled to it
from another Multicast Repeater, it multicasts the message again in its own multicast
domain.
A multicast domain boundary usually occurs when you have machines running in different
subnets. However, routers can be configured to pass multicasts to other subnets, so a subnet
is not always the boundary of a multicast domain.
Example of Configuring Multicast Repeaters
Assume that your workgroup is primarily in multicast domain #1 and you want to add a
machine from multicast domain #2 to the workgroup. In this case, install a Multicast
Repeater and a Lookup service on a server in multicast domain #2. The machine running
Multicast Repeater and Lookup Service should be one that rarely requires a restart because
stopping the Multicast Repeater causes communications disruption between the multicast
domains.

Installing the Lookup Service in multicast domain #2 ensures that a Lookup Service is
available in case of a network outage that prevents communications between the two
multicast domains.
A single Multicast Repeater is not useful by itself. It needs to have a counterpart in the other
multicast domain so they can tunnel to each other. The two Multicast Repeaters use the
Unicast Lookup Locators configured on the Lookup tab of the Avid Interplay Workgroup
Properties window to determine what hosts other Multicast Repeaters are running on in
other multicast domains.

118

Configuring a Multicast Repeater

Determining If You Need to Configure a Multicast Repeater
If a system is not recognized by the Interplay Framework, the reason might be that the
system is on a different subnet. In this case you can either configure a multicast repeater for
each subnet as described in this section or you can use Unicast Discovery to communicate
between the subnets. See “Connecting Systems Directly to the Lookup Service” on page
116.
Checking Whether the System is Recognized by the Interplay Framework
To check if a system is recognized by the Interplay Framework:

Click the Start button, and then select All Programs > Avid > Interplay Framework >
Avid Interplay Service Configuration.
The Avid Interplay Service Configuration window opens.

System running full set of
Interplay Framework
services and the primary
Media Indexer for shared
storage

Avid editing system with
local Media Indexer

If a system on your workgroup does not appear on the list, it might be on a
different subnet.
Determining if a System is on a Different Subnet
This section describes how to determine whether a system in the Workgroup is on a different
subnet from the system running the Interplay Framework Lookup service.

119

6 Additional Configuration Topics

To check if a system is on a different subnet:

1. From a system that appears in the Interplay Framework, open the Avid Interplay Service
Configuration window and click the blue Workgroup icon that identifies the workgroup.

Click blue Workgroup icon
to open the Discovery
Manager window

The Discovery Manager window opens.
The system running the Lookup service

The Discovery Manager window identifies the system running the Lookup service.

120

If a system is on a different subnet without a Lookup service, no systems are listed and the
blue icon next to the workgroup name contains a red X indicating that no Lookup Service
can be found.

Configuring a Multicast Repeater

2. Run the ipconfig command on the system running the Lookup service and on the system
that is not appearing in the Interplay Framework list by doing the following:
a.

On each system, click the Start button, and then select All Programs >
Accessories > Command Prompt.
A Command prompt window opens.

Type ipconfig and press Enter.

The system displays information about the IP configuration.
Third octet of the IP address

3. Check the third set of numbers (called the third octet) of the IP address. In this example,
the third octet value is 12.
4. Compare the ipconfig results on both systems. If the third octets of the IP addresses are
different, the systems might be on different subnets.

This example assumes that the subnet boundary is based on the third octet. Depending on
the subnet mask, the subnet could also be based on one of the other octets. In some cases the
octet can actually be within a range of numbers and still be on the same subnet. You can use
an IP subnet calculation tool to determine whether the system is on a different subnet.
If the systems are on different subnets, configure a Multicast Repeater to communicate
across the subnets.

121

6 Additional Configuration Topics

Configuring a Multicast Repeater
In this example, assume that you have your main workgroup on multicast domain #1 and
you need to configure a Multicast Repeater on multicast domain #2.
To configure a Multicast Repeater:

1. Install the Multicast Repeater and Lookup Service on a server in multicast domain #2.

The machine running Multicast Repeater and Lookup Service should be one that rarely
requires a restart because stopping the Multicast Repeater causes communications
disruption between the multicast domains.
2. On the server in multicast domain #2, click the Start button, and then select
All Programs > Avid > Interplay Framework > Avid Interplay Workgroup Properties.
3. Click the Lookup tab.

4. In the Workgroup column, click the Add button and add the Workgroup name.

122

Configuring a Multicast Repeater

5. Select the Workgroup name and click the Add button in the Lookup services column.

Select a
workgroup.

Add button in
the Lookup
Services
column

6. Type the fully qualified domain name of the system in the other multicast domain
(multicast domain #1 in this example) that is running a Lookup service. Keep the default
port number of 4160.

123

6 Additional Configuration Topics

The Expected button does not have any effect at this time. It is intended for a future release.
7. Click OK.
8. Click Apply in the Avid Interplay Workgroup Properties dialog box.

Lookup
locator

You have now added a Lookup Locator to your system.
9. Perform steps 5 through 8 to add Lookup locators for any other Lookup services or
Multicast Repeaters in the workgroup.

n
124

You don’t have to add an entry for the Lookup service running on the local machine.

Configuring a Multicast Repeater

10. After adding the last Lookup locator, click the Apply button.
The system prompts you to restart the services.
11. Click Yes.
The system restarts the services on your machine to make the Lookup Locator active.
To configure the Lookup service on the main workgroup subnet to recognize the new
subnet:

1. On the system on multicast domain #1 running the Lookup service, click the Start
button, and then select All Programs > Avid > Interplay Framework > Avid Interplay
Workgroup Properties.
2. Click the Lookup tab.
3. Perform the same procedure to add a Lookup locator that identifies the Lookup service
on multicast domain #2.

The system on multicast domain #1 must also have a Multicast Repeater.
Once you complete this procedure, the Lookup services on each multicast domain is
able to use the Multicast Repeaters to communicate across subnets.
To remove a Lookup Locator:

1. Stop all the Interplay Framework services on the machine.
2. Remove the Lookup Locator from the Lookup tab.
3. Click the Apply button and then click Yes to restart the Interplay Framework services.

125

6 Additional Configuration Topics

Configuring Avid AirSpeed in Avid Interplay
Adapter
This section describes the settings that are specific to configuring an Airspeed in an
Interplay environment. For details on setting up and using AirSpeed systems, see the
following documents on the Knowledge base:
•

Avid AirSpeed ReadMe

•

Avid AirSpeed Installation and User’s Guide

•

Avid AirSpeed I/O Applications User’s Guide

•

Avid AirSpeed Version 2.x Supported Configurations

For information on user names and passwords required for AirSpeed, see “User Names and
Passwords Required For Avid Unity and Product Servers” on page 25.
The following illustration shows important settings in an Interplay environment.

Name of the system running
the Interplay Adapter.

For Avid Unity MediaNetwork,
name of the Portserver. For
Avid Unity ISIS, name of the
System Director
Must be MXF in an Interplay
environment

If the Current MetaData Fmt setting is not MXF, the AirSpeed is not communicating with
the Interplay Engine. Usually the problem is a network issue. Check the spelling of the Asset
Manager server name and verify the IP address on the Network tab. If you need to change
the values, restart the AirSpeed after you make the changes.

126

Configuring Avid AirSpeed in Avid Interplay Adapter

Interplay Adapter and AirSpeed
The Interplay Adapter (also referred to as the MMAdapter) is used by AirSpeed capture
systems to connect to the Interplay Engine. In general, one Interplay Adapter can service up
to 10 AirSpeeds. Interplay Adapter is also used by CaptureManager to checkin clips to the
Interplay database and by some third party applications for checkin and search functions.
Where you install the Interplay Adapter depends on how heavily you use your AirSpeed
systems. If you perform many AirSpeed captures, you might want to install the Interplay
Adapter on a CaptureManager server or on a dedicated server.
The following table lists the recommended systems for an Interplay Adapter installation.
Installation Locations for an Interplay Adapter
Server

Description

CaptureManager

If you use CaptureManager to control your AirSpeed systems, this is the preferred
location for an Interplay Adapter.

General Purpose Server or A dedicated server is the best location if you perform a lot of AirSpeed captures.
The Interplay Adapter can also run on a server that is not carrying a heavy load.
another available servera
For example, if you have server dedicated to monitoring Interplay Transfers
(Interplay Transfer Cache Engine), you can install the Interplay Adapter on that
server.
Interplay Engine
(non-cluster only)

Only install Interplay Adapter on an Interplay Engine if you have up to a maximum
of 10 clients in your Interplay environment (clients include Avid editing systems,
Avid Assist, and Avid Instinct). If you find that system performance degrades when
you perform a lot of AirSpeed captures, then move the Interplay Adapter to a
different server.

a. Do not install the Interplay Adapter on a Media Indexer server or on an Interplay Engine cluster.

If you don’t have a CaptureManager system and you have a small number of AirSpeed
systems, you can put the Interplay Adapter on the same General Purpose Server as the
Lookup Service. If you observe performance issues when you perform many AirSpeed
captures, move the Interplay Adapter to another server.
For information on installing the Interplay Adapter and configuring it to recognize the
Interplay Engine, see “Installing Avid Interplay Adapter” on page 55.

127

6 Additional Configuration Topics

Configuring Interplay Adapter, CaptureManager, and AirSpeed
A CaptureManager service named “Media Browse Unity Video Service” uses the Interplay
Adapter to check assets into the Interplay database. Prior to CaptureManager v4.0.4, you
could only have one Media Browse™ Unity Video Service running in a particular Interplay
environment.
Starting at CaptureManager v4.0.4, you can install a Media Browse Unity Video Service for
each Interplay Adapter in your Interplay environment. Now if one CaptureManager server
stops working, other CaptureManager servers can continue to check files into the Interplay
database.
For additional information, see the CaptureManager v4.0.5 ReadMe.
You can now configure single or multiple Media Browse Unity Video Services to check in
assets to the same Interplay Engine via distributed Interplay Adapters. For every Interplay
Adapter installed, a Media Browse Unity Video Service might also be deployed that points
at that Interplay Adapter.

For information on installing the Interplay Adapter and configuring it to recognize the
Interplay Engine, see “Installing Avid Interplay Adapter” on page 55.
When you install more than one Media Browse Unity Video Service, the following
configurations must be completed:
•

If an Interplay Adapter is installed and running on a computer other than the Interplay
Engine computer, the mmserver.ini (located, for example, in C:\Program
Files\Avid\Avid Interplay Adapter\jakarta-tomcat\omm\RAM) must be edited to point
to the Interplay Engine by adjusting this value: “env.ABServer=”. For more information,
see “Installing Avid Interplay Adapter” on page 55.

•

Each AirSpeed that will use a particular Interplay Adapter to check in assets must have
its Asset Manager value (in the Setup view) configured to point to the location of the
Interplay Adapter.
The following illustration shows the Setup view. In this example the Interplay Adapter is
running on the CaptureManager server named warm-capman.

128

Configuring Avid AirSpeed in Avid Interplay Adapter

Server running the Interplay Adapter

•

All CaptureManager channels with an AirSpeed device must have the Media Manager
Host Name for the AirSpeed device configured to be the same as the Asset Manager for
the AirSpeed.
The following illustration shows the settings in the CaptureManager Device Information
dialog box. In this example, the Interplay Adapter is running on the same system as the
CaptureManager so the MediaManager Host Name is the name of the local computer.

129

6 Additional Configuration Topics

Server running the Interplay Adapter

AirSpeed device for this channel

When you install CaptureManager, the installer asks for an Interplay Server as part of the
Media Browse Unity Video Service configuration.
The following illustration shows the dialog box.

Type the name of the system running the Interplay Adapter. You can also adjust the value in
the registry at the following location:

130

Configuring Avid AirSpeed in Avid Interplay Adapter

[HKEY_LOCAL_MACHINE\SOFTWARE\iNEWS\Media Browse\Media Browse Unity
Video Service]
"Media Manager Host Name"=""
If the Interplay Adapter is installed on the same computer as the Media Browse Unity Video
Service, all of the following settings use the same computer name:
•

Asset Manager value in the AirSpeed Setup view.

•

Media Manager Host Name setting in the AirSpeed device configuration in
CaptureManager channel.

•

Interplay Server (Media Manager Host Name) for the Media Browse Unity Video
Service.
This is the case with the illustrations in this section. The Interplay Adapter is running on
the CaptureManager server named warm-capman.

Updating Software on an AirSpeed
You can use the Software tab on Airspeed to update software from an .ISO image on a web
server on the network. This section describes a method that uses the Apache® web server
running on the Avid Interplay Engine.

Read the latest AirSpeed ReadMe before installing the AirSpeed software.
To update AirSpeed software in an Interplay Environment:

1. Before you begin, obtain the .ISO image for the AirSpeed software update as described
in the Avid AirSpeed Installation and User’s Guide. Make sure that the name follows the
naming conventions in the AirSpeed guide.
2. Navigate to the Apache\root folder on the Avid Interplay Engine.
3. The following table shows the location on non-cluster and cluster systems.
Non-cluster system C:\Program Files\Avid Interplay Engine\data\Apache\root

n
Cluster system

The path to the Avid Interplay Engine folder might be different
depending on your installation.

S:\Workgroup_Data\Apache\root

You must be on the active node to see the S: drive.

4. Create an iso folder in the Apache\root folder. This is a convenience; you can use any
name for the folder.
5. Copy the .ISO image to the Apache\root\iso folder.
131

6 Additional Configuration Topics

6. Start AirSpeed.
7. Click the Setup button and click the Software tab.
Software tab

Server text box

8. Type the following in the Server text box:
Interplay_Engine/iso
where Interplay_Engine is the name of the system running the Interplay Engine. for
example, DocWG/iso. (Note the forward slash.)
9. Press Return.
The system displays the .ISO image in the Available Versions window.

The system automatically locates the iso folder because it is located at the root directory of
the Apache web server running on the Interplay Engine.
10. Select the .ISO image and click Update Version.
11. Follow the onscreen instructions. See the Avid AirSpeed Installation and User’s Guide
and the AirSpeed ReadMe for any additional information.

132

A SR2400 and SR2500 Slot Locations
The Intel® SR2400 and Intel SR2500 are supported servers for the Interplay applications.
This section shows the front and back views of the two servers and describes the slot
locations that are specific to the Interplay components.
•

SR2400 and SR2500 Front View

•

SR2400 Slot Locations

•

SR2500 Slot Locations

A SR2400 and SR2500 Slot Locations

SR2400 and SR2500 Front View
The front view of the two servers is identical. The following illustration shows the front view
and control panel.
D

SR2400 and SR2500 Front View

B
G
H
A

DVD/CD-ROM

RAID disk (ID 1)

J
Control panel

System disk (ID 0)

The following table describes the control panel shown in the previous figure.
System Director Control Panel

134

Letter

Description

Letter

Description

Power/Sleep button

System ID LED (blue, a second system
ID LED is on the rear)

NIC 2 activity LED

System ID button (System ID LED
blinks when pressed)

NIC 1 activity LED

System reset button

Power/Sleep LED

USB 2.0 connector

System status LED

Recessed NMI button (need tool)

Internal drive activity LED

Video connector

SR2400 Slot Locations

SR2400 Slot Locations
The SR2400 can be configured to function in various ways within your Avid environment.
For details, see the following documents on the Avid Knowledge Base:
•

For Avid Unity MediaNetwork, see the Avid SR2400 Platform Introduction.

•

For Avid Unity ISIS, see the Avid Unity ISIS Setup Guide.

•

For cluster configurations, see the Avid Interplay Engine Failover Guide.

Use the following figure and table as guides to how your SR2400 is configured in an
Interplay environment.
SR2400 Back Panel
Small form factor slots not used

PCI slots

Power supplies

Slot 3
Slot 2
Mouse

Keyboard

Slot 1

Video
RJ 45 to
serial B

1 Gig
Enet

1 2

SCSI B

USB
Serial A to F/C switch if needed

Primary power
supply on bottom

On the SR2400, all boards must be installed starting in the Top slot, and the second board
must be in the middle slots, it cannot be in the bottom slot with the middle slot left open.

135

A SR2400 and SR2500 Slot Locations

SR2400 Back Panel Configuration Options for Avid Unity MediaNetwork

Slot

Interplay Engine Interplay Engine
and other a
Cluster and Archive
PortServer (Pro) Interplay servers Engine Cluster

Interplay Transfer,
Archive Providers, and
ProEncode

ATTO™

ATTO

Alacritech®
Ethernet® board

Empty

QLogic® Card

PRO/1000 MT/MF/XFb

Empty

PRO/1000 MT

Emulex® 1050c d

a. Includes servers for Interplay Archive Engine, Interplay Media Indexer, Interplay Media Services, and
Transcode Providers
b. Install PRO/1000 MF or XF as optical options for use with Interplay Transfer/AirSPACE™.
c. Install Emulex 1050 for use with Interplay Transfer/Profile.
d. All boards must be installed starting in the top slot (3) and the second board must be in the middle slot (2); do not
install a board in the bottom slot (1) with the middle slot left open. If there is no PRO/1000 board, the Emulex 1050
must be installed in the middle slot (2).

SR2400 Back Panel Configuration Options for Avid Unity ISIS

Slot

Interplay Engine and
other a Interplay servers

Interplay Engine Cluster and
Archive Engine Cluster

Interplay Transfer,
Archive Providers, and
ProEncode

Empty

IPRO/1000 MT

PRO/1000 MT/XF/MFb

Empty

QLogic card

Emulex 1050c d

Empty

a. Includes servers for Interplay Archive Engine, Interplay Media Indexer, Interplay Media Services, and
Transcode Providers
b. Install PRO/1000 MF or XF as optical options for use with Interplay Transfer/AirSPACE.
c. Install Emulex 1050 for use with Interplay Transfer/Profile.
d. All boards must be installed starting in the top slot (3) and the second board must be in the middle slot (2), do not
install a board in the bottom slot (1) with the middle slot left open. If there is no PRO/1000 board, the Emulex 1050
must be in the top slot (3).

n
136

If you need to move ATTO boards, PRO/1000 XF boards, or Emulex 1050 boards from an
SR2200 to an SR2400, check the documentation specific to your platform for software
installation instructions.

SR2500 Slot Locations

SR2500 Slot Locations
The SR2500 is supported as a server for the Interplay applications. This section describes
the slot locations that are specific to the Interplay components.
Use the following figure and tables as guides to how your SR2500 is configured in an
Interplay environment.
SR2500 Back Panel

PCIe slots

Mouse

Keyboard

PCI-X slots

Slot 3

Slot 2

Slot 1

Power supplies

Video 1 2
RJ 45 to
serial B

1 Gig
Enet

Primary power
supply on bottom

USB
Serial A to F/C switch if needed

Its important to match the slot locations in the following tables because they match the order
that the drivers are loaded on the SR2500 Recovery DVDs.

SR2500 Back Panel Configuration Options for Avid Unity MediaNetwork

Slot Type

Slot

Interplay Engine Interplay Engine
and other a
Cluster and Archive
Interplay servers Engine Cluster

PCI-X

ATTO

Empty

Emulex 1050b

Empty

QLogic Card

PRO/1000 MF/XFc

Empty

PRO/1000 PT

PRO/1000 PTd

Empty

PCIe

Interplay Transfer,
Archive Providers, and
ProEncode

a. Includes servers for Interplay Archive Engine, Interplay Media Indexer, Interplay Media Services,
Transcode Providers, and General Purpose Server.
b. Install Emulex 1050 for use with Interplay Transfer/Profile.
c. Install PRO/1000 MF or XF as optical options for use with Interplay Transfer/AirSPACE.
d. Optional replacement for Intel PRO/1000 MF or XF.

137

A SR2400 and SR2500 Slot Locations

SR2500 Back Panel Configuration Options for Avid Unity ISIS

Slot Type Slot

Interplay Engine and
Interplay Transfer,
Interplay Engine Cluster and Archive Providers,
other a Interplay
servers
Archive Engine Cluster
and ProEncode

PCI-X

Empty

PRO/1000 XF/MFb

Empty

Emulex 1050c

Empty

QLogic Card

Empty

PRO/1000 PT

PRO/1000 PTd

Empty

PCIe

a. Includes servers for Interplay Archive Engine, Interplay Media Indexer, Interplay Media Services,
Transcode Providers, and General Purpose Server.
b. Install PRO/1000 MF or XF as optical options for use with Interplay Transfer/AirSPACE.
c. Install Emulex 1050 for use with Interplay Transfer/Profile.
d. Optional replacement for Intel PRO/1000 MF or XF.

138

B Interplay Server System Configurations
The following table lists the basic system configurations for Avid Interplay servers.
Avid Iinterplay Server System Configuration

System

Interplay Engine
Interplay Archive Engine
General Purpose Server

Base
System

Platform

System
Operating System Memory

Intel SR2400
Dual Xeon® 3.2GHz CPUs
2x300 GB drives mirrored

4 GB
English
Windows 2003 Server
SP2

Intel SR2500
Dual Xeon 5130 dual core,
2.0GHz
2x500 GB drives mirrored
Interplay Engine
Interplay Archive Engine
General Purpose Server

Base
System

Intel SR2400
Dual Xeon 3.2GHz CPUs
2x300 GB drives mirrored

Intel SR2500
Dual Xeon 5130 dual core,
2.0GHz
2x500 GB drives mirrored

4 GB
English
Windows 2003 Server
SP2

B Interplay Server System Configurations

Avid Iinterplay Server System Configuration (Continued)

System

Platform

Clustered Two clustered Intel SR2400
System
Dual Xeon 3.2GHz CPUs
2x73 GB drives mirrored
RAID enclosure:
One Infortrend® A16F-R2221
RAID disk array enclosure with
6x250 GB drives
Same RAID enclosure for SR2400
and SR2500

System
Operating System Memory

English
4 GB
Windows 2003 Server
SP2 using
Microsoft Windows
2003 Enterprise
Server clustering

Two clustered SR2500
Dual Xeon 5130 dual core,
2.0GHz
2x250 GB drives mirrored
Interplay Transfer

Intel SR2400
Dual XEON 3.2GHz CPUs
1x73 GB drive

English Windows XP
Pro

2 GB

English Windows XP
Pro

2 GB

Intel SR2500
Dual Xeon 5130 dual core,
2.0GHz
1x250 GB drive
Interplay Media Services
Enginesa

Intel SR2400
Dual Xeon 3.2GHz CPUs
1x73GB drive

Intel SR2500
Dual Xeon 5130 dual core,
2.0GHz
1x250 GB drive

140

Microsoft SQL Server
2005 Express on the
Media Services server

Avid Iinterplay Server System Configuration (Continued)

System

Platform

Interplay Transcode
Provider
Interplay Archive Provider
Interplay ProEncode
Provider

Intel SR2400
Dual Xeon 3.2GHz CPUs
1x73GB drives

System
Operating System Memory

English Windows XP
Pro

2 GB

Intel SR2500
Dual Xeon 5130 dual core,
2.0GHz
1x250 GB drive
CaptureManager Server

Intel SR2400
Dual XEON 3.2GHz CPUs
4x73GB drives

Intel SR2500
Xeon 5130 dual core, 2.0GHz
2x500 GB drives mirrored

Windows 2003 Server 2 GB
SP2
Microsoft SQL Server
2005 Standard Edition
4 GB

a. The Media Services Engine can be co-located with a single provider.

141

B Interplay Server System Configurations

142

C Interplay Maintenance
Recommendations
This chapter provides a list of maintenance activities that should be performed regularly in
an Interplay environment.
•

Interplay Daily Maintenance Check List

•

Interplay Weekly Maintenance Check List

•

Interplay Monthly Maintenance Check List

•

Avid Unity ISIS Recommended Maintenance
-

Avid Unity ISIS Daily Maintenance

Avid Unity ISIS Weekly Maintenance

Avid Unity ISIS Monthly Maintenance

Available Avid Unity ISIS Administration Utilities

Complete Server Room Shutdown

C Interplay Maintenance Recommendations

Interplay Daily Maintenance Check List
Interplay Daily Maintenance Check List
Task

For more information

Avid Unity ISIS

See “Avid Unity ISIS Daily Maintenance” on page 149.

Avid Unity MediaNetwork

Check the Active File Manager “Monitor Tool” for errors.

Verify that the Standby File Manager is “Started”, and in
“Standby” mode.

Check available “Free Space” on Unity workspaces.

Avid Unity MediaNetwork
Administration Guide

AirSpeed Playout Servers

Check Dashboard for “Warnings” or “Alerts.”

Avid AirSpeed Installation and
User’s Guide

FlightPlan for Countdown™

Check the internal drives on the Playback AirSpeeds for clips that have Avid AirSpeed ReadMe,
not been trasnferred.
Special Notes section

Avid Interplay Media Indexer

Use the Avid Interplay Framework Health Monitor to check memory
and CPU usage. If the available memory falls below 10% (red zone in
Health Monitor), the Media Indexer stops indexing new files.

Check the Health Monitor to make sure the number of “Table adapter
listeners” is consistent with the number of actual clients connected to
the MI. This number should be close to the actual number of machines
connected to the MI. If this number keeps growing and becomes greater
than the number of clients by an order of magnitude, call Avid
Technical Support and schedule a restart for the MI.

Avid Editing Applications

Restart all Avid editing client systems including Media Composer,
NewsCutter, NewsCutter XP, Symphony, Avid Assist, and Avid Instinct.

Restart all Avid Adrenaline and Avid Nitris media I/O peripherals.

144

Avid Interplay Best Practices

Interplay Weekly Maintenance Check List

Interplay Weekly Maintenance Check List
Interplay Weekly Maintenance Check List
Task

For more information

Avid Unity ISIS

See “Avid Unity ISIS Weekly Maintenance” on page 150

Interplay Engine and Interplay Archive Engine

Ensure that individual ingest folders do not contain more than 20K objects
each.

Delete older AvDeletes log files from the following folder:
•

See the Ingest and Capture
Limitations section in the
Avid Interplay ReadMe

\\InterplayEngineName\C$\Program Files\Avid\Avid Interplay
Engine\Logs\Machines\InterplayEngineName

Interplay Transfer Server

Restart the Interplay Transfer Engine application.

Avid Interplay Transfer
Setup and User’s Guide

Interplay Media Services

Purge all jobs and restart the Media Services server and Provider systems,
including Transcode Provider, Archive Provider, and ProEncode Provider.
To purge jobs, use the Avid Interplay Media Services and Transfer Status
window.

Avid Interplay Media
Services Setup and User’s
Guide

Do not shut down the Media Services server while jobs are in
progress. It is fine to shut down the server while jobs are pending.
They will restart after the server is restarted.

Avid Media Indexer

Rebalance the Media Indexer configuration and/or storages to make sure
sufficient indexing memory is available for the Media Indexer.
Use the Avid Interplay Service Configuration tool to check and modify the
Media Indexer configuration.

If the file count is growing close to the maximum number of files for all
Media Indexers, prepare to configure a new Media Indexer.

Avid Interplay Software
Installation and
Configuration Guide

Avid Interplay ReadMe

145

C Interplay Maintenance Recommendations

Interplay Weekly Maintenance Check List (Continued)
Task

For more information

Avid Interplay Low Res Encoder

Restart the Avid Interplay Low Res Encoder systems.

Use the Web interface to reboot the Low Res Encoder. This ensures
that you don’t interrupt any ongoing recordings.

Avid Low Res Encode
Setup and Configuration
Guide

Avid Interplay Adapter

146

Restart Avid Interplay Adapter applications.

See “Installing Avid
Interplay Adapter” on
page 55 and “Configuring
Avid AirSpeed in Avid
Interplay Adapter” on
page 126.

Interplay Monthly Maintenance Check List

Interplay Monthly Maintenance Check List
Interlay Monthly Maintenance Check List
Task

For more information

Avid Unity ISIS

See “Avid Unity ISIS Monthly Maintenance” on page 151

Avid Unity MediaNetwork

Shut down all Unity MediaNetwork systems using the following shutdown
order:
1. Avid editing applications

Avid Interplay Software
Installation and
Configuration Guide

2. AirSpeeds
3. CaptureManager
4. Interplay Transfer
5. Avid Interplay Media Services and Providers
6. Interplay Engine and Avid Interplay Archive Engine
7. Media Indexers (don’t stop Media Indexer while it is indexing storage)
8. Systems running Interplay Framework Multicast Repeaters
9. Systems running the Interplay Framework Lookup Service
10. PortServer
11. Invoke Fail-Over on Unity File Managers
12. Standby File Manager: stop the File Manager, then shutdown
13. Active File Manager: stop the File Manager, then shutdown

Restart all Unity MediaNetwork systems using the following restart order:
1. Primary File Manager (wait until server is fully up and running)
2. Standby File Manager
3. PortServer
4. System running the Avid Interplay Framework Lookup Service
5. Systems running Interplay Framework Multicast Repeaters
6. Media Indexers
7. Restart the remainder of the systems in any order.

Verify that all clients have mounted the necessary Unity workspaces.

147

C Interplay Maintenance Recommendations

Interlay Monthly Maintenance Check List (Continued)
Task

For more information

Interplay Transfer Server

Delete the following Interplay Transfer temp files from the C: drive:
•

My Computer>Local Disk C:\temp

•

My Computer>Local Disk C:\tmp

Avid Interplay Transfer
Setup and User’s Guide

Delete the following Interplay Transfer server log files from the C: drive:
My Computer>Local Disk C:\Program Files\Avid\TransferManager
Server\tmserverlog

Reboot Interplay Transfer server CPUs. Stop the Interplay Transfer Engine
application and then reboot the CPU.

Restart Interplay Transfer Engine application from the desktop shortcut.

Avid Interplay Framework

148

Use the Health Monitor to check memory and CPU usage of server-side
Framework services (Lookup, System Configuration, Time Sync Master,
Email, SNMP). Check to make sure that none have memory that is
increasing at an unusual rate and that none have persistently high CPU
usage.

Avid Interplay Framework
User’s Guide

Avid Unity ISIS Recommended Maintenance

Avid Unity ISIS Recommended Maintenance
The following maintenance recommendations are not meant to be a troubleshooting guide
but more of a care and monitoring check list for Avid Unity ISIS. Typically, the Avid Unity
ISIS does not need to be power cycled. All components of the Avid Unity ISIS stack can be
individually replaced or restarted without interfering with the production of Avid Unity ISIS
stack.

Power cycling the entire stack (all the components at the same time) could risk the
stability of the Avid Unity ISIS stack.
For information on using the tools described in this section, see the Avid Unity ISIS
Administration Guide.

Avid Unity ISIS Daily Maintenance
The following contains a list of items you should do on a daily basis. It is estimated to take
15 minutes to perform these functions.
•

Check the Storage Elements status: Open the Administration tool and click Storage
Elements.
-

You should see a green circle beside the storage blade in the Name column

Check the Status column for errors or Network Degraded
The Status column in the Storage Elements report the status of the storage element
logged by the System Director. (The Status line in the Details area reports the same
information.) When the storage element maintains a working status, the
Administrator tool displays no entries in the Status field. If a problem arises, or
when the status of the storage element changes, the Administrator tool updates the
Storage Elements dialog box.

•

Check the Storage Blade Status and Switch Blade Status: Open the Administration tool
and click Chassis.
-

You should see a green circle beside each chassis in the Serial Number column

Check the both Status columns for errors

149

C Interplay Maintenance Recommendations

When the chassis, switches and storage elements maintain a working status, the
Administration tool displays no entries in the status field. If a problem arises, or
when the status changes, the Administration tool updates the status column and the
Details area.
•

Start the Monitor Tool and check the front (ISBs) and back (ISSs, ISXs, and power
supplies) for errors.
You can hover your mouse pointer over a component and status details are displayed.
Errors display as red or yellow components, or as a warning icon on the component.

•

Check System Director Control Panel on the Active System Director for errors. On the
System Director Status tab, make sure there are no red indicators in the status box.
-

Check for green indicators beside the “System Director is running” and “Both paths
are up”

Check that a blue or green indicator is displayed beside “Replicated” on the Active
System Directory

If the event log indicator is not green, check the Windows Event logs on the Active
System Director

Check System Director Control Panel on the Standby System Director for errors.
-

Verify the Standby System Director is “Started” and in “Standby” Mode. Check for
green indicators beside the “System Director is running” and “Both paths are up”

Check that a blue or green indicator is displayed beside “Receiving”

If the event log indicator is not green, check the Windows Event logs on the Standby
System Director

Check that the Avid Unity Workspaces have “Free Space” available: Open the
Administration tool and click Workspaces.

Avid Unity ISIS Weekly Maintenance
The following contains a list of items you should do on a weekly basis. It is estimated to take
30 minutes to perform these functions.

n
150

•

Review Windows Event logs on the Active and Standby System Directors

•

Check the ISB network connections between the ISBs using the ISB Connection
Analyzer. All Storage Elements should be green.

•

In the Avid Unity ISIS Switch Blade Agent, run the Switch Infrastructure Diagnostics
located in the Advanced tab. Select all tests, both the left and right networks, and all
chassis.

Do not run the switch diagnostics during heavy usage or critical network production times.
Some tests burden the system’s bandwidth and resources.

Avid Unity ISIS Recommended Maintenance

In the results page, save the diagnostic results by clicking the Download link and save the
file using the date as part of the file name.
•

Check the RAID status on the System Director using the CIM Browser utility icon on
the right-side of the taskbar. The CIM Browser icon must be green (looks like a square).
You can hover your mouse pointer over the icon to see the utility name, double-click the
icon to start the utility.

•

Make sure you have at least one storage element worth of free space (500 GB or 1 TB,
depending on the size of your storage blades) for each storage group. If a storage blade
should fail, you need enough space to remove the failed storage blade.

Avid Unity ISIS Monthly Maintenance
You should test a failover on a monthly basis. It is estimated to take 1 hour to perform this
function.
•

Take a snapshot — The ISIS Snapshot tool collects information currently displayed by
the Administration tool and the Avid Unity ISIS System Director Control Panel. Open
the Administration tool and click the System tab. Select ISIS Snapshot > Create new
snapshot.

•

Perform System Director Primary to Secondary Failover — Turn off one of the System
Directors and verify in the System Director Control Panel that the Active Mode
indicator has turned red. Turn the System Director back on and see that Active Mode
displays Standby.

•

Check the Redistribution status: Open the Administration tool and click Workspaces.
-

The Redistribution column for each workspace should be blank, and have less than
10 configuration changes (see Config Changes column)

If you have 10 or more configuration changes, the status is highlighted in yellow
and displays “Requires Full Redistribution” in the Redistribution column
You should do a full redistribution at the next maintenance interval. Schedule a time
when the system is not heavily used, as this will allow the full redistribution to
complete in the shortest amount of time.

151

C Interplay Maintenance Recommendations

Available Avid Unity ISIS Administration Utilities
The following is a list of headings in the Avid Unity Administration Guide that describe other
utilities and tools for monitoring and troubleshooting.
•

Avid Unity ISIS System Director Control Panel

•

System Administration Tools
-

Changing the Administration Password

Setting up Error Notification

Avid Unity ISIS Snapshot Tool

Using the Profile Tool

•

System Statistics

•

System Logging
-

Accessing the Logging Window

Viewing Event Logs

•

Avid Unity ISIS Log Aggregator Too

•

Avid Unity ISIS Disk Tester Tool

•

Avid Unity ISB Connection Analyzer Tool

•

Avid Unity ISIS Switch Manager Tool

•

Avid Unity ISIS Agents
-

Agent Tools

Log Viewer Tool

Switch Infrastructure Diagnostics

•

Avid Unity ISIS System Monitor Tool

•

System Director event message meanings

Client Manager Maintenance
If you suspect a poor connection between your client system and a mounted workspace, you
can test the Avid Unity ISIS media network connection between each client system and the
media network using the Avid PathDiag tool. This tool informs you if there is sufficient
read/write throughput for read and write operations needed by the client system. For more
information on using the Avid PathDiag tool see, Avid Unity Client Manger Guide. This
guide also describes the following Administrative tasks:

152

•

Clearing Cached Data

•

Using Logs and Messages

Avid Unity ISIS Recommended Maintenance

Status Indicators and Troubleshooting
If the LEDs on the ISSs or ISBs are indicating a problem, identify the problem using the
information under, “Status LEDs and Stacking Problems” in the Avid Unity ISIS Setup
Guide.

Complete Server Room Shutdown
There is no requirement to power cycle the entire Avid infrastructure but, if the need arises
to turn off all the equipment (such as a relocating the server room), turn off the components
in the following order. When turning on the components, use the reverse order.
To shut down the entire Avid Interplay workgroup (server room):

1. Shut down all Avid editing system and attached media I/O equipment, for example Avid
Mojo and Avid Adrenaline hardware.
2. Shut down all capture and playout servers such as AirSpeeds.
3. Shut down CaptureManager Server.
4. Shut down Interplay Transfer Server.
5. Shut down Avid Interplay Media Services and Providers
6. Shut down Interplay Engine and Avid Interplay Archive Engine.
7. Shut down Media Indexers — Don’t stop Media Indexer while it is indexing storage.
See “Shutting Down a Media Indexer System” on page 39.
8. Shut down Systems running Interplay Framework Multicast Repeaters.
9. Shut down Systems running the Interplay Framework Lookup Service.
10. Shut down Backup Avid Unity ISIS System Director.
11. Shut down Primary Avid Unity ISIS System Director.
12. Shut down Avid Unity ISIS Drive Chassis.
13. Shut down Foundry Switches.

Turn on the entire rack of equipment in reverse order as above and verify that all clients
have mounted the necessary Avid Unity ISIS Workspaces.

153

C Interplay Maintenance Recommendations

154

D Avid Interplay Port Usage
The following table lists networks ports used by Interplay. It does not include ports used by
shared storage (Avid Unity ISIS, MediaNetwork or Lanshare). This information is useful to
network administrators when configuring the network and firewalls, setting up ISIS Zone 3
clients, and resolving network conflicts.
Avid Interplay Port Usage
Component and Location

Port

Protocol

Purpose

Access

8321

UDP

Server Browser.

TCP

Server communication.
Access can also be a Media Indexer client
(update media status, Resync), Media Services
client (status tool plugin and submit jobs to
archive and Transcode), and Transfer Engine
client (status tool plugin, initiate WG2WG
transfers); see appropriate sections.

Active Directory

135

TCP

RPC for Active Directory / Windows Domain
Authentication.

Archive Provider

1433

TCP

#Microsoft-SQL-Server (ms-sql-s).

1433

UDP

#Microsoft-SQL-Server (ms-sql-s).

1434

TCP

#Microsoft-SQL-Monitor (ms-sql-m).

1434

UDP

#Microsoft-SQL-Monitor (ms-sql-m).

8192

TCP

#FlashNetBackupClient (sdss).

Assist

Cluster Service

Assist uses Access ports for Interplay engine
communication. It is also a Media Indexer client.
See appropriate sections for port usage.
135

TCP

RP; also used by Distributed Link Tracking
Server - Service Name TrkSvr and Distributed
Transaction Coordinator - Service Name
MSDTC).

D Avid Interplay Port Usage

Avid Interplay Port Usage
Component and Location

Port

Protocol

Purpose

Random

TCP

Randomly allocated high TCP ports; also used
by Distributed Link Tracking Server - Service
Name TrkSvr and Distributed Transaction
Coordinator - Service Name MSDTC).

3343

UDP

Cluster Services (service name: ClusSvc).

DNS

UDP/TCP

DNS Client.

iNews

FTP

FTP into iNEWS database: Teleprompters,
NewsCutter newsroom system tool, Data
Receiver.

SSH

ssh.

156

sendmail.

Used by PCU's to obtain an IP address via bootp.

http Web Access, for read-only database access.

513

rlogin.

600

FTP into Linux partition.

698

Might be required for Web access through
cgi-bin.

699

Used by dbvisit (maintenance program) for
on-line dbvisits.

1019

Server listens for client connections.

1020

Server updates/notifications to client, specified
by client. Each client running on a machine must
bind to a unique socket. If a user intends to run N
sessions of iNEWS on the same machine, then
ports 1020 through 1020 + (N-1) must be opened
in the firewall (TCP and UDP).

1022

iNEWS bioserver communication. More often
used on 2-server systems, but might use
loopback.

1023

Used by connect command during startup.

Avid Interplay Port Usage
Component and Location

Port

Protocol

5901

First remote access port for VNC to Linux UI,
might have more than one VNC session
configured (5902, 5903, and so on).

6100

FTS indexing (configurable).

6101

FTS searching (configurable).

6825

Monitor, for ControlAir.

6826

Monitor for MOS.

49152

TELNET

Instinct

Interplay Engine

8321

UDP

Server Browser.

TCP

Client communication.
Ports are dynamic and services register
themselves with firewall to use any port.

dynamic (0 - TCP
1024)

Codebase http server.

dynamic

TCP

Jini™ ERI ServerConnectionManager.

dynamic above 1024

TCP

Jini ERI ConnectionManager.

dynamic

TCP/ UDP

TCP/UDP notifications.

4160

TCP

Jini Discovery.

4160

UDP

Jini Discovery.

389

TCP

636
Media Services Engine

Telnet.
Instinct uses Access ports for Interplay engine
communication. It is also a Media Indexer client.
Instinct E3is also an iNEWS client. See
appropriate sections for port usage.

Interplay Framework / Media
Indexer

LDAP

Purpose

If SSL is enabled.

8080

TCP

Listen for editor clients (SOAP).

1099

TCP

Listen; RMI protocol for providers and
Status/Admin tool.
157

D Avid Interplay Port Usage

Avid Interplay Port Usage
Component and Location

Port

Protocol

Purpose

42000-4206
0

TCP

If 1099 not available.

TCP

Outbound; RMI protocol for providers and
Status/Admin tool.

TCP

If 1099 not available.

Media Services Providers / Status 1099
Tool
42000-4206
0
NewsCutter

21
8080

Required for NRCS tool.
TCP

Outbound; Media Services connection to Media
Services Engine (SOAP).
NewsCutter uses Access ports for Engine
communication. It also runs the Interplay
Framework and a local Media E3Indexer; see
appropriate sections for port usage.

ProEncode Client

8080

TCP/IP

SOAP Connection to Media Services (TCP,
outbound) - run on editing systems
(NewsCutter).

Transfer Cache

1099

TCP

Listen; RMI protocol for providers and
Status/Admin tool.

42000-4206
0

TCP

If 1099 not available.

6539

TCP

Outbound for Transfer Engine status.

6532

TCP/IP

Media Connectivity tool (defined in
system32\drivers\etc\services com.avid.mct).
The TM server listens on this port for requests
from other TM servers (for example, initiating a
workgroup transfer.).

6535

TCP/IP

Playback protocol (defined in
system32\drivers\etc\services com.avid.pbp).
This is the default port used by TM Server for
connecting to Playback Servers (Airspace etc.).
This is configurable for some playback servers.

Transfer Engine

158

Avid Interplay Port Usage
Component and Location

Port

Protocol

Purpose

6539

TCP/IP

Transfer Engine (defined in
system32\drivers\etc\services com.avid.pbp
com.avid.xmgr). The TM Server listens on this
port for incoming requests from the TM Client.

159

D Avid Interplay Port Usage

160

Index

Adobe Reader 54
AirSpeed server
Interplay user account 29
Application Key
connecting 30
Archive
software installation 103
Avid editing systems
installing software 76
Interplay Framework services, verify running 78
Media Indexer shared storage configuration 80
Avid iNEWS Instinct
install check list 18
installing software 72
Avid Interplay Assist
installing software 72
Avid Interplay environment
using Time synchronization 108
Avid Media Composer
installing Interplay components 76
Interplay Framework services, verify running 78
Media Indexer shared storage configuration 80
Avid NewsCutter
installing Interplay components 76
Interplay Framework services, verify running 78
Media Indexer shared storage configuration 80
Avid Support 53
Avid Symphony Nitris
installing Interplay components 76
Interplay Framework services, verify running 78
Media Indexer shared storage configuration 80
Avid Unity environment
install check list 18
SR2400 server slot locations 133, 139, 155
supported versions 22

Button
NMI 134
power 134
system reset 134

C
CaptureManager
install check list 18
installing client software 90
installing server software 68
Central Configuration Server 49
Check list
installation steps 18
Client Manager
installation 22
Client Manager maintenance 152
Connecting
server and provider application keys 30
Connection Manager
installation 22
Connector
USB 134
video 134
Conserve system memory
disable Interplay Framework services 63
Control panel, System Director 134, 150

D
Daily maintenance 149
Default
database folder 47
Deleting assets
user account setup 28

Index

Diagnostics
switch 150
Disable
Interplay Framework services 63, 100
Documentation
MediaNetwork 22
Unity ISIS 22
Domains
multicast 118
Dongle
connecting 30
Drive activity LED 134
Drivers
updating Intel drivers 18
Drives
index local drives 84
DVD
browsing 102

E
Email notification 52
Events
email notification 53

F
Failover
System Director 151
Failover system
automatic protection setup 105
FlashNet client
installing software 105
Full Installer DVD
browsing 102
Full Redistribution 151

H
Health Viewer
viewing systems on different subnet 117

I
Infrastructure diagnostics 150
Interplay Access
install check list 18
162

installing software 74, 101, 104
Interplay Adapter 55
install check list 18
installing on Interplay Engine 55
Interplay Archive Engine
cluster configuration 105
install check list 18
installation overview 103
software installation 103
SR2400 slot locations 133, 139, 155
updating software 105
Interplay Archive provider
software 105
Interplay Assist
install check list 18
Interplay clients
installing software 71
Interplay Engine
install check list 18
installing software 43
SR2400 slot locations 133, 139, 155
Interplay environment
using Time synchronization 108
Interplay Framework
custom software installation 95
install check list 18
Lookup service 119
turning off services 63, 100
verify services are running 78, 99
Interplay Installer DVD
installing software 39
overview 18
starting 42
Interplay Low Res Encoder
installing and configuring 69
Interplay Media Indexer
configuration 61
installing software 62
monitor shared storage 63
SR2400 slot locations 133, 139, 155
Interplay Media Services
installing server software 58
SR2400 slot locations 133, 139, 155
Interplay Media Services and Transfer Status
installing software 101
Interplay Service Configuration
determining subnets 119

Index

Interplay Transfer
installing server software 57
SR2400 slot locations 133, 139, 155
user account 29

L
LED
drive activity 134
network activity 134
power/sleep 134
system ID 134
system status 134
License
agreement 45
Local drives
index with Media Indexer 84

M
Mac OS X installer for Interplay Access 75
Maintenance
Client Manager 152
daily 149
monthly 151
weekly 150
Media Indexer
install check list 18
local drives 84
shared storage configuration 80
Media Services provider servers
installing software 58
MediaNetwork
documentation guides 22
supported version 22
MMAdapter 55
Monitor
shared storage 63
Monitor connector 134
Monthly maintenance 151
Multicast Repeater
configuration 117, 119, 122
understanding 118

N
Network
activity LED 134
NMI button 134

O
Optional software
installation overview 95

P
Power/Sleep
button 134
LED 134
Preview Server
cache folder 52
Pro Tools Interplay Option
installing client software 91

R
Redistribution 151

S
SGL
FlashNet client installation 105
Shared storage
adding workspaces 67
configuring Media Indexer 80
Slot locations
SR2400 server 133, 139, 155
Snapshot tool 151
Software
updating Interplay Archive Engine 105
Specify Default Database Folder dialog box 47
Specify Preview Server Cache dialog box 52
SR2400 server
slot location 133, 139, 155
Status messages
storage elements 149
Storage elements
See also ISB
status 149

163

Index

Subnet
determining a systems 119
multicast repeater configuration 117
Switch
infrastructure diagnostics 150
System
ID LED 134
reset button 134
status LED 134
System Director
Control Panel 150
failover 151
front control panel 134
system libraries 54
System maintenance 143
System memory
conserving 63

T
Time sync master
configuration 109
Time synchronization
service defined 108
using 108

U
Unicast Discovery 114
Unity ISIS
documentation guides 22
supported version 22
USB application key 30
USB connector 134
User accounts
required 25
User names
Avid Unity 25
Interplay Engine 25
Utility
list of available tools 152

V
Versions
Avid Unity 22
Video connector 134
164

Voice Over Target workspace
manually setting 28
user accounts 27

W
Weekly maintenance 150
WG_Database$ 48
Windows
event logs 150
Workflow
system maintenance 143
Workspace names 22
Workspaces
accessing 27
local drives 84
shared storage 67

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Avid Interplay Software Installation And Configuration Guide 1.2.3 Install SW V1.2.3

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