Breville Bes920 User Manual 0862df62 Bfc5 4747 Ad25 F0143adfd332

User Manual: breville bes920 Breville Coffeemaker BES920 User Guide |

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the Dual Boiler™
Breville Customer Service Centre
Australian Customers

New Zealand Customers

Mail:

PO Box 22
Botany NSW 2019
AUSTRALIA

Private Bag 94411
Botany Manukau 2163
Auckland NEW ZEALAND

Phone: 1300 139 798

Phone: 0800 273 845

Fax:

(02) 9384 9601

Email: Customer Service:
askus@breville.com.au

Instruction Booklet

0800 288 513

Email: Customer Service:
askus@breville.com.au

www.breville.com.au
Breville is a registered trademark of Breville Pty. Ltd. A.B.N. 98 000 092 928.
Copyright Breville Pty. Ltd. 2013.
Due to continued product improvement, the products illustrated/photographed
in this brochure may vary slightly from the actual product.

BES920 Issue - B13

BES920

Contents

CONGRATULATIONS

Breville recommends safety first

Know your Breville product

on the purchase of your new
Breville product

Operating your Breville product

Coffee making tips & preparation

Care & cleaning

Troubleshooting

Coffees to try

PAge header.....
Breville
recommends safety first

At Breville we are very safety conscious. We design and manufacture consumer products with the safety of you, our valued
customer, foremost in mind. In addition we ask that you exercise
a degree of care when using any electrical appliance and adhere
to the following precautions.

Important safeguards
FOR ALL ELECTRICAL
APPLIANCES
• Carefully read all
instructions before
operating and save for
future reference.
• Remove any packaging
material and promotional
labels or stickers before
using the Breville for the
first time.
• To eliminate a choking
hazard for young children,
remove and safely discard
the protective cover fitted
to the power plug of this
appliance.
• Do not place the product
near the edge of a bench
or table during operation.
Ensure the surface is level,
clean and free of water and
other substances.

• Do not let the cord hang
over the edge of a bench or
table, or become knotted.
Keep away from hot gas or
electric burner, or where it
could touch a heated oven.
• This appliance can be
used by children aged from
8 years and above if they
have been given supervision
or instruction concerning
use of the appliance in a
safe way and understand the
hazards involved. Cleaning
and user maintenance shall
not be made by children
unless they are aged from
8 years and above and
supervised. Keep the
appliance and its cord out
of reach of children aged
less than 3 years.

PAge header.....
Breville
recommends safety first

• Appliances can be used
by persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge
if they have been given
supervision or instruction
concerning use of the
appliance in a safe way and
understand the hazards
involved.
• Children shall not play with
the appliance.
• Regularly inspect the
supply cord, plug and actual
appliance for any damage.
If found damaged in any
way, immediately cease
use of the appliance and
return the entire appliance
to the nearest authorised
Breville Service Centre for
examination, replacement
or repair.
• Keep the appliance and
accessories clean. Follow
the cleaning instructions
provided in this book. Any
procedure not listed in
this instruction booklet
should be performed at an
authorised Breville Service
Centre.

• The installation of a
residual current device
(safety switch) is
recommended to provide
additional safety protection
when using electrical
appliances. It is advisable
that a safety switch with a
rated residual operating
current not exceeding
30mA be installed in the
electrical circuit supplying
the appliance. See your
electrician for professional
advice.

5
5

PAge header.....
Breville
recommends safety first

SPECIFIC INSTRUCTIONS
FOR BES920 Dual Boiler
• This appliance is
recommended for household
use only. Do not use this
appliance for other than its
intended use. Do not use in
moving vehicles or boats.
Do not use outdoors.
• If the appliance is to be:
- left unattended
- cleaned
- moved
- assembled; or
- stored
always switch Off the
espresso machine by
pressing the Power button
to Off, switch Off at the
power outlet and unplug.
• Ensure the product is
properly assembled before
first use.
• Do not use any other
liquid apart from cold
mains/town water. We do
not recommend the
use of highly filtered,
de-mineralised or distilled
water as this may affect the
taste of the coffee and how
the espresso machine is
designed to function.

• Ensure the portafilter is
firmly inserted and secured
into the group head before
starting an extraction.
Never remove the portafilter
during the brewing process.
• Do not leave the product
unattended when in use.
• Do not touch hot surfaces.
Allow the product to cool
down before moving or
cleaning any parts.
• Use caution when operating
machine as metal surfaces
are liable to get hot during
use.
• Use caution when using the
de-scale feature as hot steam
may be released. Before
de-scaling, ensure drip tray
is inserted. Refer to ‘Care
& Cleaning’ on page 31 for
further instructions.

SAVE THESE
INSTRUCTIONS
77

FEATURES OF YOUR BREVILLE PRODUCT

KNOW
your Breville product

TRIPLE HEAT SYSTEM

Additional features

Dual Stainless Steel Boilers
Dedicated espresso and steam boilers for
simultaneous milk texturing and espresso
extraction at the optimum temperature.

LCD Interface
Displays current settings and simplifies
programming functions.

Actively Heated Group Head
Commercial 58mm group head with
embedded element for optimal thermal
stability during extraction.

Precision control
Electronic PID Temperature Control
Electronic temperature control
delivers precise water temperature to
+/- 1°C for optimum espresso flavour.
Programmable.
Regulated Extraction Pressure
Over pressure valve (OPV) limits maximum
pressure for optimal espresso flavour.
Low Pressure Pre-Infusion
Gradually increases water pressure to gently
expand grinds for an even extraction.
Programmable.
Dual Pumps
Dedicated espresso and steam boiler
pumps help maintain constant pressure
throughout extraction.

High Volume Instant Steam
Dedicated 950ml steam boiler delivers
instant and continuous steam.
Commercial Steam Wand
Stainless steel 360° swivel-action steam
wand with 3 hole tip for a silkier texture.
Volumetric Control
Manual or programmed 1 & 2 cup shot
volumes. Programmable for either duration
or volume.
Instant Hot Water
Dedicated Hot Water outlet for making
long blacks or pre-heating cups.
58mm Full Stainless Steel Portafilter
Helps to promote a more even extraction
and is easier to clean.
Shot Clock
Displays duration of the espresso shot
being extracted.

Programmable Shot Temp
Allows user to adjust water temperature to
achieve optimal espresso flavour.

KNOW your Breville PRODUCT

A
B
C
D
E
F

J
K

T
W

N
O
A

Q
A. Top fill 2.5 litre removable water tank

D.
E.
F.
G.

H.
I.
J.
K.

with integrated water filter and backlit
level indicator.
POWER button
Backlit LCD interface displays current
settings and simplifies programming
functions.
MENU access and DISPLAY mode
buttons
Espresso pressure gauge monitors
extraction pressure.
Integrated & removable 58mm tamper
Actively heated 58mm group head with
embedded element for thermal stability
during extraction.
58mm full stainless steel portafilter
Convection heated 6 cup warming tray
Manual and programmable 1 & 2 cup
volume controls
Easy to operate steam lever for instant
and continuous steam.

N.
O.
P.
Q.

Dedicated hot water outlet delivers
instant hot water for long blacks &
pre-heating cups.
360° swivel action steam wand
with 3 hole tip for a silkier texture.
De-scale access point
Integrated tool storage tray
Drop down swivel foot for
easy manoeuvrability.
Removable drip tray with Empty Me!
indicator.

NOT SHOWN

Accessories
R. Stainless steel frothing jug
S.
T.
U.
V.
W.
X.
Y.
Z.

Single wall filter baskets (1 & 2 cup)
Dual wall filter baskets (1 & 2 cup)
Water hardness test strip
Allen key
Cleaning disc
Espresso cleaning tablets
Cleaning tool
Razor™ precision dosing tool

V
Y

LCD INTERFACE
Display Modes
• Shot Temp
• Shot Clock Timer
• Clock
Programmable Functions
• Shot Temp
• Shot Volume - 1 & 2 cup
• Pre-Infusion
• Auto Start

15 bar Italian pump
Dual stainless steel boilers
Electronic PID temperature control
Over pressure valve
Low pressure pre-infusion
Power save mode powers down and
switches machine off.
Safety thermal cut-out protection
11

Operating your Breville PRODUCT

OPERATING
your Breville product

WARNING
Both the STEAM LEVER and HOT
WATER dial must be in the CLOSED
position for the machine to enter
START UP mode.
BEFORE FIRST USE
Machine Preparation
Remove and discard all labelling and
packaging materials attached to your
espresso machine. Ensure you have
removed all parts and accessories before
discarding the packaging.
Clean parts and accessories (water tank,
portafilter, filter baskets, jug) using warm
water and a gentle dish washing liquid and
rinse well.
The water filter located inside the water tank
will need to be removed before washing the
water tank.
Conditioning the Water Filter
• Remove filter from the plastic bag and
soak in a cup of water for 5 minutes.
• Rinse filter under cold running water.
• Wash the stainless steel mesh in
the plastic filter compartment with
cold water.
• Insert the filter into the filter holder.
• Set Date Dial 2 months ahead.
• To install filter, push down to lock
into place.
• Slide the water tank into position and
lock into place.

FIRST USE
Initial Start Up
• Fill tank with cold tap water.
• Dip Water Hardness Test Strip into
water tank for 1 second & set aside.
• Check Steam Lever and Hot Water dial
are in the CLOSED position.
• Press POWER On.
• A pumping sound will be heard
indicating empty boilers are being
filled with water for the first time.
• Machine will prompt you to set water
hardness. Refer for test strip for your
water hardness. Use the Arrow UP or
Arrow DOWN keys to select water
hardness 1–5. Press Menu to set.
Machine will beep to confirm selection.
• Machine will reach operating temperature
and go into STANDBY mode.
Flushing The Machine
When the machine has reached STANDBY
mode, run the following 3 steps:
1.

Press 2 Cup button to run water
through group head.

Run Hot Water for 30 seconds.

Activate Steam for 10 seconds.

TIP
You can manoeuvre your machine
about the bench using the drop down
swivel foot located under the drip tray.

NOTE
To purchase filters contact Breville
Customer Service Centre
AUS 1300 139 798 NZ 0800 273 845
or visit www.breville.com.au

Operating your Breville PRODUCT

START UP

LCD INTERFACE

GENERAL OPERATION

Press the POWER button to switch the
machine ON. The POWER button will flash
and the LCD screen will display the current
espresso boiler temperature.
When the machine has reached operating
temperature, the POWER button light will
stop flashing and the MANUAL, 1 CUP and
2 CUP buttons will illuminate.

Display modes
3 modes can be displayed on the LCD
screen: Shot Temp, Shot Clock or Clock.
Press UP or DOWN arrow to change the
display mode between shot clock & clock.
Shot temp will be displayed during an
extraction.

1 CUP
Press 1 CUP once to extract a single shot
of espresso at the pre-programmed
duration (30secs). The extraction will start
using the low pressure pre-infusion.

MANUAL
The MANUAL button allows you to
control the espresso pour volume to suit
your preference.
Press MANUAL button once to start the
espresso extraction. The extraction will
start using the low pressure pre-infusion.
Press MANUAL button again to
stop extraction.

1. Shot Temp
Displays selected extraction temperature
(default set at 93°C), but can be changed
from 86°C - 96°C. See ‘Extraction
Temperature’, page 18.

The machine will stop after 1 CUP volume
has been extracted and will return to
STANDBY mode.

The machine is now in STANDBY mode
ready for use.
NOTE
You will not be able to select 1 CUP,
2 CUP or CLEANING CYCLE during
START UP.

2. Shot Clock
Temporarily displays duration of last
espresso extraction in seconds.

2 CUP
Press 2 CUP button once to extract
a double shot of espresso at the
pre-programmed duration (30secs).
The extraction will start using the low
pressure pre-infusion.

NOTE
To stop an extraction at any time,
press the 1 CUP, 2 CUP or MANUAL
button and the machine will return to
STANDBY mode.

POWER SAVE MODE
The machine will enter POWER SAVE mode
after remaining idle for 1 hour and turn off
completely if not used for a continuous
4 hour period.
Pressing any button during POWER SAVE
(except POWER), or operating the STEAM
LEVER or HOT WATER dial will cause the
machine to enter START UP mode.
Pressing the POWER button during
POWER SAVE will turn the machine off.

3. Clock
Temporarily displays current time (default
set at 12.00am if time has not been set).

The machine will stop after 2 CUP volume
has been extracted and will return to
STANDBY mode.

Operating your Breville PRODUCT

Steam

LCD PROGRAMMING FUNCTIONS

SHOT DURATION

SHOT VOLUME

For instant steam, move STEAM LEVER to
OPEN position. The Steam LED will be On.

To program the machine, press MENU
button once. The LCD will display all
programming functions. Continue to
press MENU button to select your
desired function.

1 CUP Duration Programming
Press MENU button until SHOT VOL icon
flashes and 1 CUP is displayed on the LCD
screen.
Press 1 CUP button to start water flow from
the group head.
Press 1 CUP again once required extraction
duration has been reached.
The machine will beep twice to indicate the
new 1 CUP duration has been set.

1 CUP Volume Programming
Press MENU button until SHOT VOL
icon flashes and 1 CUP is displayed on
the LCD screen.
Dose & tamp the portafilter with ground
coffee. Press 1 CUP button to start espresso
extraction. Press 1 CUP again once desired
volume of espresso has been extracted.
The machine will beep twice to indicate the
new 1 CUP volume has been set.

To turn STEAM off, move STEAM LEVER to
CLOSED position. The machine will return
to STANDBY mode.

CAUTION: BURN HAZARD
Pressurised steam can still be released,
even after machine has been switched off.
Children must always be supervised.

At any stage during programming, press
EXIT to return to STANDBY mode.
NOTE

Hot Water
For instant hot water, rotate the HOT
WATER dial to OPEN position. The Hot
Water LED will be On.

The MENU button is disabled when
the machine is extracting espresso or
delivering hot water.

2 CUP Duration Programming
Press MENU button until SHOT VOL icon
flashes and 2 CUP is displayed on the LCD
screen.
Press 2 CUP button to start water flow from
the group head.
Press 2 CUP again once required extraction
duration has been reached.
The machine will beep twice to indicate the
new 2 CUP duration has been set.
NOTE

To turn HOT WATER off, rotate the HOT
WATER dial to CLOSED position. The
machine will return to STANDBY mode.

1 & 2 cup volumes use duration to
control espresso volume as default
setting. Access the Advanced
Menu (page 20) if you wish to use
Volumetric controls for these volumes.

2 CUP Volume Programming
Press MENU button until SHOT VOL
icon flashes and 2 CUP is displayed on
the LCD screen.

Dose & tamp the portafilter with ground
coffee. Press 2 CUP button to start espresso
extraction. Press 2 CUP again once desired
volume of espresso has been extracted.
The machine will beep twice to indicate the
new 2 CUP volume has been set.

NOTE
You cannot run hot water and extract
espresso at the same time.

Operating your Breville PRODUCT

Extraction temperature

AUTO START

Press MENU button until SHOT TEMP
icon flashes. The LCD will display the
current shot temperature setting.

To use AUTO START, first ensure clock
has been set.

Press UP or DOWN arrow to adjust the time.

NOTE
Clock must first be set prior to
activating the auto start feature.
Refer to page 19.
Auto Start ON/OFF
Press MENU button until AUTO START
icon flashes and the current Auto Start
setting (ON or OFF) is displayed on the
LCD screen.

Press MENU button and the current
Auto Start time will be displayed on the
LCD screen.
Press EXIT button. Machine will beep once
to confirm setting.

Clean Cycle
Press UP or DOWN arrow to adjust
SHOT TEMP to the desired setting
(range 86°C – 96°C).

Press MENU button until CLEAN CYCLE
icon flashes and PUSH is displayed on the
LCD screen.
To start the CLEAN CYCLE press the
illuminated MANUAL button.

Press UP or DOWN arrow to set the
AUTO START to ON or OFF.

Press UP or DOWN arrow to adjust
AUTO START to the desired time.
(default AUTO START time set at 7:00am).
Press EXIT button. Machine will beep once
to confirm setting.

Set Clock
Press MENU button until SET CLOCK
icon flashes. The current Clock Time will
be displayed on the LCD screen.

The new SHOT TEMP setting will
be displayed on the LCD screen.
The optimum temperature will depend
on the origin of the coffee beans, their
freshness and degree of roast.
We recommend a temperature range of
between 90°C-95°C for optimal flavour.
Press EXIT button. Machine will beep once
to confirm setting.

If AUTO START is On, the LCD will
display a Clock icon.

The CLEAN CYCLE icon will flash and
the machine will start to countdown from
370 seconds.

The machine will return to STANDBY
when the cleaning cycle has ended.
Refer to cleaning instructions on page 26
and 32 for instructions.
19

Operating your Breville PRODUCT
ADVANCED espresso FUNCTIONS
Press & Hold - 1 CUP
Press & hold 1 CUP to bypass the
pre-infusion phase and deliver water to
the group head at the full 9 bar pressure.
Release button to stop extraction. This
function can be used when purging the
group head.
Press & Hold - 2 CUP
Press & hold 2 CUP to bypass the
pre-infusion phase and deliver water to
the group head at the full 9 bar pressure.
Release button to stop extraction. This
function can be used when purging
the group head.
Press & Hold - MANUAL
Press & hold the MANUAL button to
deliver water to the group head at low
pre-infusion pressure. When MANUAL
button is released, water will continue at
the full 9 Bars of pressure. Press MANUAL
button again to stop extraction .
This function can be used to manually
control the pre-infusion duration.

Operating your Breville PRODUCT

Resetting default settings
The machine has the following
default settings:
1.

Temperature – 93°C

Pre-Infusion – Duration Pr07

Pre-Infusion – Power PP60

Steam temperature - 135°C

Machine Audio - LO

CLEAN ME! alert - OFF

Auto Start - OFF

Auto Start Time - 7.00am

Audio - LO

10. Water Hardness - 3
11. Espresso Volume durations –

30/30 secs
To reset machine to original default settings,
first enter Advanced Menu. RESt will be
displayed on the LCD. Press the MENU
button to reset the machine to the default
settings. The machine will beep 3 times
to confirm.

To access the Advanced Menu:
With machine OFF, press and hold the
1 CUP button, then press the POWER
button.

POWER

Step 1 – Prepare for De-scale
a) Turn Machine off and allow to cool
for 1 hour.
b) Remove portafilter and set aside.
c) With the machine OFF, press &
hold the 1 CUP button, then press
the POWER button.
d) Press the UP arrow to select ‘dESc’.
e) Press the MENU button to enter
De-scale Mode.
f) The LCD screen will display ‘PUSH’.
The MANUAL button LED will
illuminate. Do not push the MANUAL
button at this stage.

Step 2 – Empty Boilers
a) Remove grey silicon cover on the right
hand lower side of the front panel
marked DESCALE ACCESS.

REMOVE

b) Using a flat-head screwdriver, rotate the

left screw counter-clockwise first, until
valve is fully open. Water will begin to
flow into drip tray from underneath.
c) Do the same for the right screw.
Steam will be released from the boiler.
CAUTION HOT STEAM!

g) Empty water tank, remove water

ADVANCED MENU

TURN
POWER OFF

Descale (dESc)
Use this function to access the step by step
de-scale procedure.

The machine will then prompt you to set the
water hardness. Select your water hardness
using the UP & DOWN arrows & press
MENU to confirm or press EXIT to return
to STANDBY mode.

filter then fill water tank with descale solution, as per manufacturer’s
instructions. Fill tank to max line with
water and replace.
h) Ensure drip tray is empty and installed
into position. Place cloth on right side of
the drip tray to stop steam escaping.

CAUTION HOT STEAM!
d) Close valves when water stops flowing
through both outlets. Empty drip tray
and re-assemble onto unit.
CAUTION HOT WATER!

THEN PRESS
& HOLD

NOTE
POWER

Machine will exit and start up without
saving if no operation for 30 seconds
or user presses the EXIT button.

e) Press MANUAL button, to proceed to

next step.

Operating your Breville PRODUCT

Step 3 – Begin De-scale
NOTE
If water tank has not been removed
then replaced or is empty, water tank
LED will flash 5 times and the machine
will beep 3 times and "Fill Tank" will
be displayed in the LCD.
NOTE
If boilers are not empty, the machine
will beep 3 times and the downlights
will flash 5 times and "VALV" will be
displayed in the LCD.

c) Rotate left screw first, counter-clockwise

until fully open. Water will begin to flow
into drip tray.
d) Repeat with right screw. Steam
will be released from the boiler.
CAUTION HOT STEAM!

Step 6 – Flush Boilers
a) Empty water tank, rinse and assemble
new water filter into tank.
b) Fill water tank with clean water and
replace into machine.
c) Rotate screws counter-clockwise, as per
previous instructions until fully open.
Water will begin to flow into drip tray.
d) Close valves when water stops flowing
through both outlets. Empty drip tray
and re-assemble onto unit. CAUTION
HOT WATER!
e) Press MANUAL button to complete the
de-scale procedure. Machine will heat
up as normal.

a) Machine will fill boilers with de-scale

solution and heat to temperature.

b) 20 minute timer will begin. Countdown

timer is finished when PUSH is
displayed on the LCD screen.
(This allows solution to dissolve
scale build up).

Temperature Unit - ˚C/˚F (SEt)

Steam Temperature (StEA)

Adjust Steam Temperature to control the
pressure of the steam being delivered.
Lower steam temperature to texture smaller
volumes of milk or have more control. Raise
steam temperature to texture larger volumes
of milk.
Press MENU to Select STEAM.
Use UP and DOWN arrows to select
required steam temperature.
Press MENU to set.
Machine will beep once to confirm selection.

Disable CLEAN ME! Alert (A OF)

CAUTION HOT STEAM!
e) Close valves when water stops

flowing through both outlets. Empty
drip tray and re-assemble onto unit.
CAUTION HOT WATER!

Step 4 – Empty De-scale Solution
a) Empty water tank, rinse and fill water
tank with clean water. Replace tank
into machine.
b) Ensure drip tray is empty and installed
into position. Place cloth on right side of
the drip tray to stop steam escaping.

Step 5 – Fill Boilers
Press MANUAL button and the 5 minute
timer will begin. Countdown timer is
finished when PUSH is displayed on the
LCD screen.
(This allows any remaining solution
to be removed from system).

Temperature Unit will be displayed on the
LCD screen as SEt. Press MENU to Select.
Use UP and DOWN arrows to select desired
temperature unit. Press MENU to set.
Machine will beep once to confirm selection.
Press EXIT to return to STANDBY mode.

Use this function to disable the
CLEAN ME! alert that displays after
every 200 extractions.
Use the UP or DOWN arrows to select
Off or On. Press MENU to set.
Machine will beep once to confirm selection.

Operating your Breville PRODUCT
Machine Audio (Snd)

Machine Audio refers to the volume level
of the ‘beeps’ heard.
• HI - high volume
• LO - low volume
• OFF - volume off
Press the MENU button to select Audio.
Press UP or DOWN arrows to select
desired volume. Press MENU to set.
Machine will beep once to confirm selection.

Operating your Breville PRODUCT

AdvanceD FEATURES

ALERTS

Pre-Infusion Programming
With machine in STANDBY mode, press
UP and DOWN arrows together to enter
Pre-Infusion programming mode.
Press MENU button to move between
Pre-infusion Duration and Power.

STEAM LED Flashing At START UP
The machine will not enter START UP mode
when the STEAM LEVER is in the OPEN
position and the STEAM LED is flashing.
Move the STEAM LEVER to the
CLOSED position for the machine to
enter START UP mode.

Pre-Infusion Duration
The LCD will display the current
Pre-Infusion Duration.
Press UP or DOWN arrow to vary time.

Volumetric Control (vOL)
We recommend a range of between
5 - 15secs as being optimum.
Pre-Infusion Power
The LCD will display current
Pre-Infusion Power.
Press UP or DOWN arrows to vary power.

HOT WATER LED Flashing At START UP
The machine will not enter START UP
mode when the HOT WATER dial is in the
OPEN position and the HOT WATER LED
is flashing.
Move the HOT WATER dial to the
CLOSED position for the machine to
enter START UP mode.
HOT WATER LED Flashing
The HOT WATER LED will flash when
the HOT WATER function has been
operating for longer than 1 minute.
Move the HOT WATER dial to
CLOSED position for machine to
enter STANDBY mode.
Fill Tank
The machine will detect a low water level.
The FILL TANK icon will be displayed on
the LCD screen.

Use this function to set Duration or Volume
to control the espresso output.
Press the MENU button to select. Use the
UP or DOWN arrows to select FLo or SEc.
Press MENU to set. Machine will beep once
to confirm selection.

CLEAN ME!
The machine will detect when 200
extractions have been carried out
since the last clean cycle.
The CLEAN ME! icon will be displayed
on the LCD screen the next time the
machine enters START UP mode.

For information on how to clean the
machine, refer to the CLEAN CYCLE
instructions on page 32.
SERVICE
To ensure a long life of optimal brewing
and steaming performance, it is important
the machine is serviced by an authorised
Breville service agent when the ‘SERVICE’
prompt scrolls across the LCD screen.
The ‘SERVICE’ prompt will appear after
6,000 cycles - approximately 4 - 5 years of
regular use in a domestic environment.
The frequency of this prompt will depend
on your frequency of use.
Contact Breville Customer Service Centre
AUS 1300 139 798 NZ 0800 273 845.

If FILL TANK icon is displayed, add
water to tank until machine returns to
STANDBY mode.
We recommend a range of between
50–65 as being optimum. Press EXIT to
confirm setting and return to STANDBY
mode.
24

PAge header.....
COFFEE
MAKING TIPS & PREPARATION

COFFEE MAKING TIPS
& PREPARATION

PRE-HEATING
Heating your cup or glass
A warm cup will help maintain the coffee’s
optimal temperature. Pre-heat your cup by
rinsing with hot water from the Hot Water
outlet and place on the cup warming tray.

DUAL WALL Filter Baskets
Use Dual Wall filter baskets if using
pre-ground coffee.
Dual Wall filter baskets regulate the
pressure and help to optimise the
extraction regardless of the grind, dose,
tamp pressure or freshness.

Heating the portafilter and filter basket
A cold portafilter and filter basket can
reduce the extraction temperature enough
to significantly affect the quality of your
espresso. Always ensure the portafilter and
filter basket are pre-heated with hot water
from the Hot Water outlet before initial use.
•
NOTE
Always wipe the filter basket dry before
dosing with ground coffee as moisture
can encourage channelling where
water bypasses the ground coffee
during extraction.

SELECTING FILTER BASKET
SINGLE WALL Filter Baskets
Use Single Wall filter baskets when
grinding fresh whole coffee beans.
Single Wall filter baskets allow you to
experiment with grind, dose and tamp to
create a more balanced espresso.

Use the 1 cup filter basket when brewing
single cups and the 2 cup filter basket
when brewing two cups, stronger single
cups or mugs.

THE GRIND
When grinding coffee beans, the grind size
should be fine but not too fine. The grind
size will affect the rate at which the water
flows through the ground coffee in the filter
basket and the taste of the espresso.
If the grind is too fine (looks like powder
and feels like flour when rubbed between
fingers), the water will not flow through
the coffee even when under pressure.
The resulting espresso will be OVER
EXTRACTED, dark in colour and bitter
in flavour.
If the grind is too coarse the water will flow
through the ground coffee in the filter basket
too quickly. The resulting espresso will be
UNDER EXTRACTED lacking in colour
and flavour.

COFFEE DOSE and TAMPING
•

Use the 1 cup filter basket when brewing
single cups and the 2 cup filter basket
when brewing two cups, stronger single
cups or mugs.

•

Wipe coffee basket with a dry cloth.

•

Using Single Wall filter baskets, grind
enough coffee to fill the coffee basket.

COFFEE MAKING TIPS & PREPARATION
•

•

Tap the portafilter several times to
collapse and distribute the coffee evenly
in the filter basket.

COFFEE MAKING TIPS & PREPARATION
NOTE
If the extraction is too fast, make the
grind finer & repeat above steps.
If the extraction is too slow, make the
grind coarser and repeat above steps.

Tamp down firmly (using approx.
15 – 20kgs of pressure). The amount
of pressure is not as important as
consistent pressure every time.

PURGING THE GROUP HEAD
•

•

As a guide to dose, the top edge of the
metal cap on the tamper should be level
with the top of the filter basket AFTER the
coffee has been tamped.

TRIMMING THE DOSE
•

•

Insert the Razor™ dosing tool into the
coffee basket until the shoulders of the
tool rest on the rim of the basket. The
blade of the dosing tool should penetrate
the surface of the tamped coffee.
Rotate the Razor™ dosing tool back and
forth while holding the portafilter on an
angle over the knock box to trim off
excess coffee grinds. Your coffee filter
basket is now dosed with the correct
amount of coffee.

Wipe excess coffee from the rim of the
filter basket to ensure a proper seal is
achieved in the group head.
28

Before placing the portafilter into the
group head, run a short flow of water
through the group head by pressing
and holding the 1 CUP button. This
will purge any ground coffee residue
from the group head and stabilise the
temperature prior to extraction.

The flavour of your coffee will depend on
many factors, such as the type of coffee
beans, degree of roast, freshness, coarseness
or fineness of the grind, dose of ground coffee
and tamping pressure.
Experiment by adjusting these factors
just one at a time to achieve the taste
of your preference.

•

Keep the tip at or slightly below the
surface, continuing to maintain the
vortex. Texture the milk until sufficient
volume is obtained.

•

Lift the handle of the jug to lower the tip
beneath the surface, but keep the vortex
of milk spinning. The milk is at the
correct temperature (60-65°C) when the
jug is hot to touch.

extraction guide

•

Move the steam lever to the CLOSED
position BEFORE taking the tip out of
the milk.

•

Set the jug to one side, lift the steam
lever to purge out any residual milk
from the steam wand and wipe steam
wand with a damp cloth.

EXTRACTING ESPRESSO
•

Place pre-warmed cup(s) beneath the
portafilter and press the 1 CUP or
2 CUP button for the required volume.
• As a guide, the espresso will start
to flow after 8-10 seconds (infusion
time) and should be the consistency
of dripping honey.
• If the espresso starts to flow after less
than 6 seconds you have either under
dosed the filter basket and/or the
grind is too coarse. This is an
UNDER EXTRACTED shot.
• If the espresso starts to drip but doesn’t
flow after 15 seconds, the grind is too
fine. This is an OVER EXTRACTED
shot.
A great espresso is about achieving the
perfect balance between sweetness, acidity
and bitterness.

SHOT TIME

TOO FINE

OVER 40 SEC

OPTIMUM

25-35 SEC

•

Tap the jug on the bench to collapse
any bubbles.

TOO COARSE

UNDER 20 SEC

•

Swirl the jug to “polish” and re-integrate
the texture.

•

Pour milk directly into the espresso.

•

The key is to work quickly, before the
milk begins to separate and the crema
dissipates.

OVER EXTRACTED
BITTER • ASTRINGENT

BALANCED

INSERTING THE Portafilter
Place the portafilter underneath the group
head so that the handle is aligned with
the INSERT position. Insert the portafilter
into the group head and rotate the handle
towards the centre until resistance is felt.

GRIND

UNDER EXTRACTED
UNDERDEVELOPED • SOUR

TEXTURING MILK
•

Always start with fresh cold milk.

•

Fill the jug just below the “V” at the
bottom of the spout.

•

Position the steam tip above the drip
tray and lift the steam lever to purge the
steam wand of any condensed water.

•

Insert the steam tip 1-2cm below
the surface of the milk close to the
right hand side of the jug at the
3 o’clock position.

•

Lift the steam lever.

•

Keep the tip just under the surface of the
milk until the milk is spinning clockwise,
producing a vortex (whirlpool effect).

•

With the milk spinning, slowly lower the
jug. This will bring the steam tip to the
surface of the milk & start to introduce
air into the milk. You may have to gently
break the surface of the milk with the tip
to get the milk spinning fast enough.

HINTS & TIPS
•
•

•

Always use freshly ground coffee
for a superior flavour and body.
Use freshly roasted coffee beans,
with a roasted-on date and use within
2 weeks of roasted-on date.
Store coffee beans in a cool,
dark and dry container. Vacuum
seal if possible.
Buy coffee beans in small batches
to reduce the storage time and store
no more than one week’s supply at
any time.
Grind beans immediately before
brewing as ground coffee quickly
loses its flavour and aroma.

PAge header.....
CARE
& CLEANING

CARE & CLEANING

CLEANING CYCLE

INSTALLING WATER FILTERS

•

•
•
•
•

CLEAN ME! will be displayed on
LCD to indicate when a cleaning cycle
is required (approx. 200 shots).
Insert the supplied cleaning disc,
followed by 1 cleaning tablet into the
1 CUP filter basket.
Insert the portafilter and lock into
group head.
Ensure the water tank is filled with cold
tap water.
Ensure the drip tray is empty & inserted.
Press MENU button until
CLEAN CYCLE icon flashes and
PUSH is displayed on the LCD screen.

•
•
•
•
•

Soak filter in a glass of water for
5 minutes.
Rinse the filter and mesh under
running water.
Assemble filter into filter holder.
Set replacement date forward 2 months.
Install filter holder into water tank.
Insert water tank into the machine.
Ensure the latch is locked into position.
NOTE
To purchase filters contact Breville
Customer Service Centre
AUS 1300 139 798 NZ 0800 273 845
or visit www.breville.com.au
NOTE
Change filters every 2 months.
Contact Breville Customer Service
Centre for advice.

•
•

•

To start the Clean Cycle press the
illuminated MANUAL button.
The CLEAN CYCLE icon will flash and
the machine will start to countdown
from 370 seconds.
When the cleaning cycle has finished,
remove the portafilter and ensure
the tablet has completely dissolved.
If the tablet has not dissolved, repeat
the steps above, without inserting a
new tablet.
Rinse the filter basket and portafilter
thoroughly before use.

CLEANING THE STEAM WAND
•
•

•

Wipe the steam wand with a damp cloth
& purge directly after texturing the milk.
If the any of the holes in the tip of the
steam wand become blocked, ensure
the STEAM LEVER is in the CLOSED
position and clean using the pin on the
end of the cleaning tool.
If steam wand remains blocked, remove
the tip using the integrated spanner in
the cleaning tool and soak in hot water.
Screw tip back onto the steam wand
using the integrated spanner in the
cleaning tool.

CARE & CLEANING

CLEANING THE FILTER BASKETS
AND Portafilter

CLEANING THE OUTER HOUSING
& CUP WARMING TRAY

•

The filter baskets and portafilter should
be rinsed under hot water directly after
use to remove all residual coffee oils.
If the holes in the filter baskets become
blocked, dissolve a cleaning tablet in
hot water and soak filter basket and
portafilter in solution for approx. 20
minutes. Rinse thoroughly.

CLEANING THE SHOWER SCREEN
•

The group head interior and shower
screen should be wiped with a damp cloth
to remove any ground coffee particles.
Periodically run hot water through the
machine with the filter basket and
portafilter in place, without ground
coffee, to rinse out any residual coffee.

•

CLEAR WATER BACK-FLUSH
•

Insert the cleaning disc into the 1 cup
filter basket.
Insert portafilter into the group head.
Press the 1 CUP button to build pressure
in the basket.
Repeat several times to remove residual
coffee oils in the espresso water paths.

•
•
•

CLEANING THE DRIP
& STORAGE TRAY
•

The drip tray should be removed,
emptied and cleaned after each use or
when the drip tray indicator is showing
Empty Me!
Remove grill from the drip tray. Wash
the drip tray in warm soapy water.
The Empty Me! indicator can also be
removed from the drip tray.
The storage tray can be removed and
cleaned with a soft, damp cloth (do not
use abrasive cleansers, pads or cloths
which can scratch the surface).

•

The outer housing and cup warming tray
can be cleaned with a soft, damp cloth.
Polish with a soft, dry cloth. Do not use
abrasive cleaners, pads or cloths which
can scratch the surface.

Empty water tank, remove water
filter then fill water tank with descale solution, as per manufacturer’s
instructions. Fill tank to max line with
water and replace.
g) Ensure drip tray is empty and installed
into position. Place cloth on right side of
the drip tray to stop steam escaping.
f)

b) Using a flat-head screwdriver, rotate the

NOTE
Do not clean any of the parts or
accessories in the dishwasher.

DESCALING THE BOILERS
Access the advance menu, refer to page 20.
Select the descale option.

NOTE

Descale (dESc)
Use this function to access the step by step
de-scale procedure.

Machine will exit and start up without
saving if no operation for 30 seconds
or user presses the EXIT button.

Step 1 – Prepare for De-scale
a) Turn Machine off and allow to cool
for 1 hour.
b) With the machine OFF, press &
hold the 1 CUP button, then press the
POWER button.
c) Press the UP arrow to select ‘dESc’.
d) Press the MENU button to enter
De-scale Mode.
e) The LCD screen will display ‘PUSH’.
Power button and MANUAL button
LEDs will be on.

CAUTION HOT STEAM!
d) Close valves when water stops flowing
through both outlets. Empty drip tray
and re-assemble onto unit.
CAUTION HOT WATER!

Step 2 – Empty Boilers
a) Remove grey silicon cover on the right
hand lower side of the front panel
marked DESCALE ACCESS.

REMOVE
e) Press MANUAL button, to proceed to

next step.

CARE & CLEANING
Step 3 – Begin De-scale
NOTE
If water tank has not been removed
then replaced or is empty, water tank
LED will flash 5 times and the machine
will beep 3 times and "Fill Tank" will
be displayed in the LCD.

CARE & CLEANING
Step 4 – Empty De-scale Solution
a) Empty water tank, rinse and fill water
tank with clean water. Replace tank
into machine.
b) Ensure drip tray is empty and installed
into position. Place cloth on right side of
the drip tray to stop steam escaping.

NOTE
If boilers are not empty, the machine
will beep 3 times and the downlights
will flash 5 times and "VALV" will be
displayed in the LCD.
a) Machine will fill boilers with de-scale

solution and heat to temperature.
b) 20 minute timer will begin. Countdown
timer is finished when PUSH is
displayed on the LCD screen.
(This allows solution to dissolve
scale build up).

c) Rotate left screw first, counter-clockwise

until fully open. Water will begin to flow
into drip tray.
d) Repeat with right screw. Steam
will be released from the boiler.
CAUTION HOT STEAM!

CAUTION HOT STEAM!
e) Close valves when water stops
flowing through both outlets. Empty
drip tray and re-assemble onto unit.
CAUTION HOT WATER!

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

The Hot Water LED
flashes when the machine
is turned On

• Hot Water dial is open.

Turn the Hot Water dial to
the CLOSED position.

The Steam LED flashes
when the machine is
turned On

• Steam Lever is open.

Move the Steam Lever to
the CLOSED position.

Water does not flow from
the group head

• Machine has not
reached operating
temperature.

Allow time for the machine
to reach operating
temperature. The POWER
light will stop flashing
when machine is ready.

• Water tank is empty.

Fill Tank.

• Water tank not fully
inserted & locked.

Push water tank in fully
and close the latch.

FILL TANK displayed
on LCD, but water tank
is full

• Water tank is not fully
inserted and locked
into position.

Push water tank in fully
and close the latch.

No Steam or Hot Water

• Machine is not turned
on.

Ensure the machine is
plugged in, switched On
at the power outlet and the
POWER button is On.

No Hot Water

• Water tank is empty.

Fill water tank.

No Steam

• Steam Wand is blocked.

Use the pin on the cleaning
tool to clear the holes. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the cleaning
tool and soak in hot water.

TROUBLESHOOTING
Problem

TROUBLESHOOTING
POSSIBLE CAUSES

The machine is ‘On’ but
ceases to operate

WHAT TO DO

Problem

POSSIBLE CAUSES

WHAT TO DO

Turn machine Off. Wait
for 60 minutes and turn
machine back On.

Espresso runs out too
quickly

• The coffee is ground
too coarse.

Use slightly finer grind.

and/or

• Not enough coffee in
the filter basket.

Increase dose of coffee and
use the RAZOR™ dosing
tool to trim off excess
coffee after tamping.

• Coffee not tamped
firmly enough.

Tamp between 15-20kgs
of pressure.

If problem persists, call
Breville Customer Service
AUS 1300 139 798 and
NZ 0800 273 845.
Steam pouring out of
group head

Turn machine Off. Wait
for 60 minutes and turn
machine back On.

Pressure gauge not
reaching 9 bar

If the above suggestions
do not help, check the
machine. Place an EMPTY
Dual Wall filter basket
into the portafilter (either
1 CUP or 2 CUP). Press
the MANUAL button. If
the pressure gauge reads
over 5 bar the machine is
OK. Ensure correct dose
by using the RAZOR™
dosing tool. If the dose
is correct, make the
grind finer.
If the pressure gauge
reads below 5 bar, contact
Breville Customer Service
Centre AUS 1300 139 798
NZ 0800 273 845.

If problem persists, call
Breville Customer Service
AUS 1300 139 798 and
NZ 0800 273 845.
Espresso just drips from
the portafilter spouts

• Coffee is ground
too finely.

Use slightly coarser grind.

• Too much coffee in the
filter basket.

Lower dose of coffee using
the RAZOR™ dosing tool.

• The filter basket may be
blocked.

Use the fine pin on the
provided cleaning tool
to clear the outlet hole(s)
on the underside of the
filter basket. If it continues
to be blocked, dissolve a
cleaning tablet in hot water
and soak filter basket and
portafilter in the solution
for approx. 20 minutes.
Rinse thoroughly.

Coffee not hot enough

• Cups not preheated.

Rinse cups under hot water
outlet and place on cup
warming tray.

• Milk not hot enough
(if making a cappuccino
or latte etc).

Heat milk until base of
the jug becomes hot
to touch.

TROUBLESHOOTING

Problem

POSSIBLE CAUSES

WHAT TO DO

Problem

POSSIBLE CAUSES

No crema

• Coffee beans are stale.

Buy freshly roasted coffee
with a roasted-on date.

Coffee puck is sticking to
the shower screen

• Using Single Wall
Filter Baskets with
pre-ground coffee.

Ensure you use Dual Wall
Filter Baskets with
pre-ground coffee.

• Portafilter not inserted in
the group head correctly.

Ensure portafilter is rotated
to the right until the handle
is past the centre and is
securely locked in place.
Rotating past the center
will not damage the
silicone seal.

• This is normal and
happens occasionally.
The dry puck feature
creates a slight
vacuum on top of the
coffee puck which
will occasionally hold
the puck against the
shower screen instead
of leaving it in the filter
basket.

Pumps continue to
operate / Steam is very
wet / Hot water outlet
leaks

• Using de-mineralised
or distilled water which
is affecting how the
machine is designed to
function.

Espresso runs out around
the edge of the portafilter
and/or
Portafilter comes out of
the group head during an
extraction

• There are coffee
grounds around the
filter basket rim.

Clean excess coffee from
the rim of the filter basket
to ensure a proper seal in
group head.

• Filter basket rim is
wet or underside of
portafilter lugs are wet.
Wet surfaces reduce the
friction required to hold
the portafilter in place
whilst under pressure
during an extraction.

Always ensure filter basket
and portafilter are dried
thoroughly before filling
with coffee, tamping and
inserting into the group
head.

• Too much coffee in the
filter basket.

Trim coffee dose using the
RAZOR™ dosing tool after
tamping.

Unable to set auto
start time

• Clock not set.

Set clock.

E1, E2 or E3 error
message on LCD screen

• An error that cannot
be reset by the user
has occurred.

Contact Breville Customer
Service Centre
AUS 1300 139 798
NZ 0800 273 845.

WHAT TO DO

We recommend using cold,
filtered water. We do not
recommend using water
with no/low mineral
content such as demineralised or distilled
water. If the problem
persists, contact Breville
Customer Service Centre
AUS 1300 139 798
NZ 0800 273 845.

COFFEES TO TRY

CAPPUCCINO
A single shot of espresso with textured milk and garnished
with drinking chocolate.

ESPRESSO
Intense and aromatic, it is also known as an espresso or short
black and is served in a small cup or glass.

lATTé
A latté consists of a single espresso with textured milk and
approx. 10mm of foam.

MACChIATO
Traditionally served short, the macchiato is also poured as a
long black with a dash of milk or a dollop of textured milk.

lONG BlACK
Add hot water first, then a shot of espresso (single or double)
so that crema is maintained.

RISTRETTO
A ristretto is an extremely short espresso of approximately
15ml, distinguished by its intense flavour and aftertaste.

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