Dtv HIRD E45 REV B HNS E4

User Manual: dtv DIRECTV Receiver Manuals

Open the PDF directly: View PDF PDF.
Page Count: 90

DownloadDtv HIRD-E45 REV B HNS HIRD-E4
Open PDF In BrowserView PDF
Owner’s Manual

Digital Satellite Receiver

HUGHES COVER GOES HERE

Model:

HIRD-E45

Platinum
Edition

Trademarks and Copyrights— This manual is
copyright © 1995-1999 by Hughes Network Systems.
Software contained in the DIRECTV PLUS™ digital
satellite receiver and referenced in this manual is copyright
© 1995-1999 by Hughes Network Systems. Some features
are patent pending. WatchWord, PreSelect, TurboTune,
AlphaTune and OneLine Guide are trademarks of Hughes
Network Systems. DIRECTV, DIRECTV PLUS and
DIRECT TICKET are trademarks of DIRECTV, Inc., a
unit of Hughes Electronics Corp., and are used with
permission. All other trademarks and service marks are the
property of their respective owners.
This product is the subject of one or more U.S. or foreign
patents pending.
Disclaimer—Every effort has been made to ensure the
correctness and completeness of the material in this
document. No company shall be liable for errors contained
herein. The information in this document is subject to
change without notice. No warranty of any kind is made
with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a
particular purpose.

information is needed, please contact the Customer Care
Center toll free at 1-800-274-8995.

Hughes Customer Care Center
1-800-274-8995
DIRECTV Subscriptions and
Pay Per View
1-800-DIRECTV
PLEASE MAKE NOTE OF THE FOLLOWING
INFORMATION FOR WARRANTY
System Model #: HSYS- ____ ____ ____ ____ ____
Receiver Model #: HIRD-E4

StarSight Information—StarSight features licensed
under one or more of the following U.S. patents: 4,706,121;
5,151,789; 5,335,277; 5,353,121; 5,479,266; 5,479,268;
and 5,532,754. Use rights reserved.

Receiver Serial #: ___________________________

Macrovision Information—This device incorporates an
anticopy process technology that is protected by U.S.
patents and other intellectual property rights. The anticopy
process is licensed for noncommercial, home use only.
Reverse engineering or disassembly is prohibited.

LNB Serial #: ________________________________

®

Note on Recording Programming—Most television
programs and films are copyrighted. This means that
someone has legal rights governing the reproduction and
distribution of this material. In certain circumstances,
copyright law may apply to private in-home taping of
copyrighted materials. In most cases, it is permissible to
record for personal use, as long as you do not sell the
material. You must act responsibly in this area — check
into the matter if you are unsure.
Some pay per view programs may be licensed from
producers as “view only” programs. These are copyrighted
programs and may not be copied or reproduced for any
purpose without the express written permission of the
copyright owner.
DIRECTV® Programming—For subscription
information, or to resolve problems related to
programming, call the service provider, DIRECTV at
1-800-DIRECTV (347-3288).
DIRECTV System Hardware and Installation—To
arrange for professional installation of your DIRECTV
System, ask questions, or to resolve problems related to
your DIRECTV System, contact your dealer. If additional

Access Card #: __________ __________ __________

IMPORTANT SAFETY INSTRUCTIONS
For your safety and protection, read this entire Owner’s Manual before you attempt to install or use your satellite system. In
particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary.
Heed Warnings—All warnings on the product and in the operating instructions should be adhered to.
Follow Instructions—All operating and use instructions should be followed.

THESE ARE DEFINITIONS FOR ALERTS USED IN THIS MANUAL
WARNING or CAUTION
Where you see this alert symbol
and the WARNING or CAUTION
heading, strictly follow the warning
instructions to avoid personal injury.

DANGER
Electric shock hazard: Where you
see these symbol and the DANGER
heading, strictly follow the warning
instructions to avoid electric shock
injury.

THESE ALERTS APPEAR IN THIS MANUAL
DANGER
Do not select a location to install the satellite
dish antenna near power lines. You can be
killed if the satellite dish antenna comes into
contact with electric power lines.
•

Do not contact overhead power lines

•

Check the distance to any nearby power
lines before starting installation. Stay at
least 20 feet away from all power lines.

•

If any part of the satellite dish antenna or
mast assembly comes into contact with a
power line, call your local power
company. Do not try to remove it
yourself. They will remove it safely.
CAUTION

Local electric codes and the National Electric
Code (NEC) require the satellite dish antenna
to be grounded. Grounding the satellite dish
antenna helps protect against damage caused
by static voltage buildup. Grounding can also
protect against voltage surges created by
nearby lightning strikes.

WARNING
For your own safety, follow these important
safety rules:
•

Perform as many functions as possible
on the ground.

•

Do not install the satellite dish antenna
on a rainy or windy day.

•

If you start to drop the satellite dish
antenna or mast assembly, get away
from it and let it fall.

INSTALLATION
Polarization—This digital satellite receiver is equipped
with a plug that will fit into the power outlet only one way.
Do not modify the plug defeating this feature. If the plug
does not fit, contact your electrician to replace your outlet.
To prevent electric shock, do not use this plug with an
extension cord or outlet unless you can fully insert the
blades without blade exposure.
Power Sources—Operate this digital satellite receiver
only from the type of power source indicated on the
marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power
company.

33, which specifies that the satellite dish antenna cable
ground shall be connected to the grounding system of the
building as close to the point of cable entry as practical.
These codes require proper grounding of the metal structure
of the outdoor satellite dish antenna and grounding of the
connecting cable at a point where it enters the house (or
other building). If you are having a professional installer
make the installation, the installer must observe installation
codes. This manual contains instructions on how to make
the installation in compliance with the NEC. If additional
local installation codes apply, contact local inspection
authorities.

Power-Cord Protection—Power-supply cords should
be routed so that they are not likely to be walked on or
pinched by items placed upon or against them, pay
particular attention to cords at plugs, convenience
receptacles, and at the point where they exit from the
product.
Overloading—Do not overload wall outlets, extension
cords, or integral convenience receptacles as this can result
in a risk of fire or electric shock.
Ventilation—Slots and openings in the cabinet are
provided for ventilation and to ensure reliable operation of
the product and to protect it from overheating, and these
openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should not
be placed in a built-in installation such as a bookcase or
rack unless proper ventilation is provided or the
manufacturer’s instructions have been adhered to.

EXAMPLE OF ANTENNA GROUNDING ACCORDING
TO THE NATIONAL ELECTRICAL CODE
INSTRUCTIONS CONTAINED IN “RADIO AND
TELEVISION EQUIPMENT”
Water and Moisture— WARNING! To reduce the risk
of fire or electric shock, do not expose this product to rain
or moisture.

For electrical safety, power line operated equipment or
accessories connected to this unit should bear the UL
listing mark should not be modified so as to defeat the
safety features. This will help avoid any potential
hazard from electrical shock or fire. If in doubt, contact
qualified service personnel.

Lightning—For added protection for this product during a
lightning storm, or when it is left unattended and unused
for long periods of time, unplug it from the wall outlet,
disconnect the antenna and cable system, and disconnect it
from the telephone line. This will prevent damage to the
product due to lightning and power-line surges.

Heat—The product should be situated away from heat
sources such as radiators, heat registers, stoves, or other
products (including amplifiers) that produce heat.

Television Antenna Information—Installing an
outdoor antenna can be hazardous and should be left to a
professional antenna installer. Do not locate the outside
antenna system in the vicinity of overhead power lines or
other electric light or power circuits, or where it can fall
into such power lines or circuits. When installing an outside
antenna system, take extreme care to keep from touching
such power lines or circuits, as contact with them might be
fatal. If an outside antenna is connected to the digital
satellite receiver, be sure the antenna system is grounded so
as to provide some protection against voltage surges and
built-up static charges. Section 810 of the NEC, NFPA No.
70 1987, provides information with respect to proper
grounding of the mast and supporting structure, grounding
of the lead-in wire to an antenna discharge unit, size of the
grounding conductors, location of antenna discharge unit,
connection to grounding electrodes, and requirements for
the grounding electrode.

Accessories—To avoid personal injury or damage to the
digital satellite receiver, do not place the digital satellite
receiver on any unstable cart, stand, table, or bracket. Any
mounting of the product should follow the manufacturer’s
instructions.
Attachments—Do not use attachments unless
recommended by Hughes as they may cause hazards.
Satellite Dish Antenna Grounding—The outdoor
satellite dish antenna used to receive satellite signals and
the cable used to connect the satellite dish antenna to the
indoor receiving unit are required to comply with local
installation codes and the appropriate sections of the
National Electric Code (NEC) and in particular Article 81015, which covers proper installation and grounding of
television receiving equipment, as well as to Article 820-

Note to CATV System Installer—This reminder is
provided to call the CATV system installer’s attention to

Cleaning—Unplug this digital satellite receiver from the
wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.

Section 820-40 of the NEC which provides guidelines for
proper grounding an, in particular, specifies that the cable
ground shall be connected to the grounding system of the
building, as close to the point of cable entry as practical.
Power Lines—Extreme care must be taken when
installing and adjusting or maintaining the outdoor antenna
and connecting cable, especially in the vicinity of overhead
power lines, electric lights, or power circuits. When
installing the outdoor antenna or cable, extreme care should
be taken to keep from touching or approaching such power
lines or circuits, as contact with them might be fatal.

Object and Liquid Entry—Never push objects of any
kind into this digital satellite receiver through openings as
they may touch dangerous voltages or “short out” parts that
could result in a fire or electric shock. Never spill liquid of
any kind on the digital satellite receiver.

SERVICE
Servicing—Do not attempt to service this digital satellite
receiver yourself as opening or removing covers may
expose you to dangerous voltage or other hazards. There
are no user serviceable parts inside. Refer all servicing to
qualified service personnel.
Conditions Requiring Service—Unplug this digital
satellite receiver from the wall outlet and refer servicing to
qualified personnel under the following conditions:
•

When the power supply cord or plug is damaged.

•

If liquid has been spilled on, or objects have fallen
into, the digital satellite receiver or it has been
exposed to water.

•

If the digital satellite receiver does not operate
normally by following the operating instructions.
Adjust only those controls that are covered by the
operating instructions. Other adjustments may result in
damage and will often require extensive work by a
qualified technician to restore the digital satellite
receiver to its normal operation.

•

If the digital satellite receiver has been dropped or the
cabinet has been damaged.

•

When the digital satellite receiver exhibits a distinct
change in performance.

Replacement Parts—When replacement parts are
required, have the technician verify that the replacements
being used have the same safety characteristics as the
original parts. Use of replacement parts specified by the
manufacturer can prevent fire, electric shock, or other
hazards.
Safety Check—Upon completion of any service or
repairs to this digital satellite receiver, ask the service
technician to perform safety checks recommended by the
manufacturer to determine that the digital satellite receiver
is in safe operating condition.

FEDERAL COMUNICATIONS COMMISSION (FCC)
REGULATORY INFORMATION
Federal Communications Commission (FCC)—
This equipment complies with both Part 15 and Part 68 of
the FCC rules.

not done, the telephone company may temporarily
disconnect service.
3.

The telephone company may make changes in its
technical operations and procedures; if such changes
affect the compatibility or use of this device, the
telephone company is required to give adequate notice
of the changes. You will be advised of your right to
file a complaint with the FCC.

4.

If the telephone company requests information on
what equipment is connected to their lines, inform
them of:

Part 15 compliance—
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by removing and applying power
to the equipment, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving satellite dish antenna.
• Increase the separation between the equipment and the
digital satellite receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the digital satellite receiver
is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
The user may find the following booklet, prepared by the
Federal Communications Commission, helpful: “How to
Identify and Resolve Radio and TV Interference
Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, DC.
To meet FCC requirements, only peripherals (computer
input/output devices, terminals, printers, etc.) certified to
comply with the Class B limits may be attached to this
device. Operation with non-certified peripherals is likely to
result in interference to radio and TV reception.
To meet FCC requirements, shielded cables are required to
connect the device to a personal computer, peripheral, or
other Class B certified device.
Part 68 compliance—
1.

The FCC has established Part 68 of the FCC Rules,
which permit this device to be directly connected to
the telephone network. Standardized jacks are used for
these connections. This equipment should not be used
on coin lines or party lines.

2.

If this device is malfunctioning, it may also be causing
harm to the telephone network; this device should be
disconnected until the source of the problem can be
determined and until repair has been made. If this is

• the telephone number this unit is connected to.
• the ringer equivalence number (REN). The number
can be found on a label located on the bottom of the
equipment.
• the Universal Service Order Code (USOC) jack
required. This equipment requires a USOC RJ11
jack.

• the FCC registration number. The number can be
found on a label located on the bottom of this
equipment.

TABLE OF CONTENTS
A FIRST LOOK AT THE SATELLITE SYSTEM ........ 1-1
What You Should Do First....................................... 1-1
How Does All This Work?....................................... 1-1
SATELLITE S YSTEM COMPONENTS.............................. 1-2
The Satellite Dish Antenna....................................... 1-2
The DIRECTV PLUS™ Digital Satellite Receiver .. 1-2
The Remote Control ................................................. 1-4
SETTING UP YOUR SATELLITE SYSTEM ............... 2-1
INSTALLING REMOTE CONTROL BATTERIES .............. 2-1
CHOOSING THE BEST CONNECTION FOR YOUR
ENTERTAINMENT S YSTEM........................................... 2-2
Hook Up the Audio/S-video Signals......................... 2-2
Hook Up the Audio/Video Signals ........................... 2-3
Hook Up the RF Signals .......................................... 2-3
Hook Up to a Stereo System .................................... 2-4
Distributing the Video Signal to Distant Rooms...... 2-5
Finishing Up ............................................................ 2-5
CONNECTING THE VCR CONTROL CABLE ................. 2-6
Finding the VCR’s Remote Control Sensor............. 2-6
REMOTE CONTROL EXTENDER ................................... 2-6
Receiver Base Station Installation........................... 2-7
Transmitter Nose Cone Installation......................... 2-7
Battery Replacement ................................................ 2-8
Setting the Address of your DIRECTV PLUS™ Digital
Satellite Receiver and Remote Control.................... 2-8
NOW YOU CAN TURN IT O N ........................................ 2-8
CONTROLLING THE DIRECTV PLUS™ DIGITAL
SATELLITE RECEIVER................................................ 3-1
FRONT PANEL VS. REMOTE CONTROL KEYS .............. 3-1
BASIC NAVIGATION ..................................................... 3-1
INSTALLING THE SATELLITE DISH ANTENNA …4-1
DETERMINE WHERE TO POINT YOUR S ATELLITE DISH
ANTENNA ..................................................................... 4-2
The INSTALLATION screen.................................... 4-2
ALIGNMENT RESULT Pop-up Panel..................... 4-3
CHOOSING THE ANTENNA INSTALLATION S ITE .......... 4-3
S ELECTING A MOUNTING O PTION .............................. 4-5
INSTALLING THE S ATELLITE DISH ANTENNA ONTO A
WOODEN S URFACE...................................................... 4-5
Installation Procedure............................................. 4-6
INSTALLING THE S ATELLITE DISH ANTENNA ONTO A
BRICK S URFACE .......................................................... 4-7
Installation Procedure............................................. 4-8
INSTALLING THE S ATELLITE DISH ANTENNA ONTO A
CINDER BLOCK S URFACE............................................ 4-9
Installation Procedure............................................. 4-9
INSTALLING THE S ATELLITE DISH ANTENNA ONTO A
METAL P OLE.............................................................. 4-11
Installation Procedure........................................... 4-11
ATTACHING THE REFLECTOR ONTO THE LNB S UPPORT
ARM............................................................................ 4-12
Assembling the Satellite Dish Antenna .................. 4-12

ATTACHING THE S ATELLITE DISH ANTENNA ASSEMBLY
TO THE MAST OR P OLE .............................................. 4-13
GROUNDING THE METAL POLE M OUNT ................... 4-14
Installation Procedure........................................... 4-14
GROUNDING THE BASE P LATE................................... 4-14
Installation Procedure........................................... 4-15
INSTALLING AND ROUTING THE LNB COAXIAL CABLE
................................................................................... 4-15
Installation Procedure........................................... 4-16
CONNECTING THE COAXIAL CABLE TO THE LNB .... 4-16
Installation Procedure........................................... 4-16
ATTACHING THE LNB TO THE LNB S UPPORT AR M. 4-16
ROUTING THE LNB CABLE TO THE DIGITAL S ATELLITE
RECEIVER ................................................................... 4-17
CONNECTING THE S ATELLITE DISH ANTENNA ......... 4-17
POSITIONING THE S ATELLITE DISH ANTENNA.......... 4-18
The INSTALLATION Screen.................................. 4-18
Pointing the Satellite Dish Antenna Using the “Box”
Method ................................................................... 4-19
AUTHORIZING YOUR S ERVICE.................................. 4-21
WATCHING DIRECTV PROGRAMMING................ 5-1
BASIC CHANNEL CHANGING ....................................... 5-1
The Channel Banner ................................................ 5-1
The Information Banner........................................... 5-1
The OneLine™ Guide.............................................. 5-2
TurboTune™ ........................................................... 5-2
AlphaTune™ ............................................................ 5-2
ALTERNATE S ERVICES................................................. 5-3
Audio........................................................................ 5-3
Digital Audio............................................................ 5-3
THE ON-SCREEN GUIDES .......................................... 6-1
Choosing the Guide Style......................................... 6-1
Descriptions............................................................. 6-2
General On-Screen Guide Features ........................ 6-2
Using PreSelect........................................................ 6-3
PreSelecting Programs for Taping.......................... 6-3
PreSelecting Programs for Viewing ........................ 6-3
Canceling PreSelected Programs............................ 6-3
THE PROGRAM GUIDE (SM. CELL) .................... 6-3
THE PROGRAM GUIDE (LG. CELL) .................... 6-4
THE TITLE GUIDE................................................... 6-5
THE LOGO GUIDE.................................................... 6-6
THE WATCHWORD TM GUIDE ................................. 6-6
FILTERING THE GUIDES ............................................... 6-7
Theme Filters........................................................... 6-7
Channel List............................................................. 6-8
Guide Times ............................................................. 6-8
Class Filters............................................................. 6-8
THE INFORMATION S CREEN ................................. 6-9
Done......................................................................... 6-9
View.......................................................................... 6-9
PreSelect .................................................................. 6-9
PreSelect To View.................................................. 6-10
Cancel PreSelect.................................................... 6-10

Buy ......................................................................... 6-10
Buy Options............................................................ 6-10
Cancel Purchase.................................................... 6-11
Show Times ............................................................ 6-11
DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER’S
MENU SYSTEM ............................................................ 7-1
Menu Overview........................................................ 7-1
MAIN MENU................................................................. 7-2
Setup......................................................................... 7-2
Scheduler.................................................................. 7-2
Check Mail............................................................... 7-2
Purchases................................................................. 7-2
Help.......................................................................... 7-2
Lock/Unlock............................................................. 7-2
S ETUP MENU................................................................ 7-3
Preferences .............................................................. 7-3
Limits ....................................................................... 7-3
Chan. Lists ............................................................... 7-3
TurboTune™ ........................................................... 7-3
Installation ............................................................... 7-3
VCR Setup ................................................................ 7-3
WatchWord .............................................................. 7-3
Current settings overview........................................ 7-4
SCHEDULER .................................................................. 7-4
Editing an event ....................................................... 7-4
CHECK MAIL ............................................................... 7-5
Message ................................................................... 7-5
Page ......................................................................... 7-5
Erase........................................................................ 7-5
PURCHASES .................................................................. 7-5
History/Upcoming.................................................... 7-6
Purchase History..................................................... 7-6
Upcoming Purchases ............................................... 7-6
LOCK /UNLOCK ............................................................ 7-6
Locking Procedure................................................... 7-7
Unlocking Procedure............................................... 7-7
Temporarily Overriding the Lock............................ 7-7
PREFERENCES .............................................................. 7-8
Advanced.................................................................. 7-8
MultiColor................................................................ 7-8
Chan. Tags............................................................... 7-8
Chan. Sort................................................................ 7-8
Scheme..................................................................... 7-8
Audio........................................................................ 7-8
Language ................................................................. 7-9
Filters....................................................................... 7-9
ADVANCED PREFERENCES ........................................... 7-9
Receiver ID.............................................................. 7-9
Screen Ratio............................................................. 7-9
Channel Lock ........................................................... 7-9
Input Key.................................................................. 7-9
Demo Mode............................................................ 7-10
Factory Defaults .................................................... 7-10
LIMITS........................................................................ 7-10
TV Timer ................................................................ 7-10
Max Rating............................................................. 7-11
Max Spending......................................................... 7-11
CHANNEL LISTS ......................................................... 7-11
Rename................................................................... 7-12
Auto Set .................................................................. 7-12
Clear ...................................................................... 7-12

Set........................................................................... 7-12
Tag Boxes............................................................... 7-12
TURBOTUNE™ .......................................................... 7-13
Set Channel ............................................................ 7-13
INSTALLATION ........................................................... 7-13
System Test............................................................. 7-13
New Card............................................................... 7-13
Satellite................................................................... 7-13
Transponder # ....................................................... 7-13
Receiver ID............................................................ 7-14
Dish Type............................................................... 7-14
Position .................................................................. 7-14
S YSTEM TEST ............................................................. 7-15
Receiver Test.......................................................... 7-15
Cable Test.............................................................. 7-15
VCR S ETUP ............................................................... 7-15
Brand ..................................................................... 7-15
Code....................................................................... 7-15
Test (Record/Stop).................................................. 7-15
WATCH WO R D............................................................ 7-16
WatchWord # ......................................................... 7-16
USING D-VHS FEATURES........................................... 8-1
CONNECTING THE DIGITAL A/V CABLE ..................... 8-1
VCR S ETUP ................................................................. 8-1
Recording Type ........................................................ 8-1
Recording Speed ...................................................... 8-2
Test D-VHS Status ................................................... 8-2
TRANSPORT CONTROLS ............................................... 8-2
S TATUS DISPLAYS ........................................................ 8-2
Lockout Warnings.................................................... 8-3
SCHEDULING TO RECORD............................................ 8-3
CONTROLLING YOUR D-VHS VCR WITH YOUR
REMOTE CONTROL ...................................................... 8-3
PROGRAMMING YOUR REMOTE CONTROL......... 9-1
PROGRAMMING THE REMOTE CONTROL .................... 9-1
Programming Mode................................................. 9-1
Code Scan ................................................................ 9-1
Code Entry............................................................... 9-1
USING THE REMOTE CONTROL ................................... 9-4
Switching the Remote Control to Operate Additional
Digital Satellite Receiver ......................................... 9-4
Identifying Codes that Have Been Stored ................ 9-4
Controlling Other Components Using the AUX Button
................................................................................. 9-5

A FIRST LOOK AT
THE SATELLITE
SYSTEM

1

Congratulations! You’ve selected one of the most advanced digital video and audio components
available today. You now have the capability to receive hundreds of channels of video programming
and CD-quality audio.

What You Should Do First
Your satellite system is both a sophisticated technical product and an easy-to-operate source of
entertainment. You should complete the following steps to achieve the greatest performance from your
system:
•

Read this manual to familiarize yourself with the system.

•

Install the DIRECTV PLUS™ digital satellite receiver.

•

Install your satellite dish antenna and cable.

•

Align the satellite dish antenna.

•

Arrange for programming from DIRECTV.

•

Enjoy endless hours of TV entertainment.

How Does All This Work?
Many film studios, news organizations and other broadcasters (step 1) provide their video, audio, and
data services to the DIRECTV uplink center (step 2).
DIRECTV then digitally transmits the signals 22,300
miles into space to a grouping of high-powered
satellites (step 3) built by Hughes Electronics. These
satellites are located in geostationary orbit. This
means that after installation of the satellite system,
which includes aiming the satellite dish antenna at
the satellites, no adjustment will be necessary to
change channels because everything comes from the
same locations in the sky. The satellite dish antenna
never has to track the satellite, so there's no waiting
for the picture to come in. From the satellites the
digital signals are beamed back to earth where they
are received by your satellite dish antenna (step 4).
The signals then go into the digital satellite receiver
(step 5) where they undergo extensive processing to
determine if you are authorized to access them. The
signals are then reconverted into high-quality video
and audio that you can enjoy on your television. The
telephone connection (step 6) is used by the digital
satellite receiver to report back to DIRECTV (step 7)
The DIRECTV network
any purchase activity.

PAGE 1-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Satellite System Components
There are three main components of a satellite system. They are the satellite dish antenna, the
DIRECTV PLUS digital satellite receiver, and the remote control. Take a few minutes to read about
each one.

The Satellite Dish Antenna
The satellite dish antenna is the component that receives the digital signals. It must be mounted to a
solid outdoor surface that allows a clear view of the southern sky.
The large dish-shaped part is known as the reflector. Your reflector
may be fairly round (18”) or oval shaped (18” high by 24” wide).
At the end of a tubular arm that is attached to the satellite dish
antenna, there is a low noise block (LNB) assembly. Satellite dish
antennas come in a variety of LNB configurations. Your assembly
may provide for receiving signals from multiple satellites and/or
distributing the signal to one or more satellite receivers.
The mounting bracket and base plate make adjustments easy during
installation. Once the satellite dish antenna has been properly
positioned to point toward the satellites, you should never need to
adjust it again.
Refer to the instructions in Chapter 4, “Installing the Satellite Dish
Antenna” or other satellite dish antenna installation instructions to
determine the type of antenna you have.

The DIRECTV PLUS™ Digital
Satellite Receiver

The satellite dish antenna parts. While your dish may
vary in appearance, the components are referred to
using the same names.

This DIRECTV PLUS digital satellite receiver is one of the most compact available today. The basic
features for setup, installation, and viewing programming can be accessed from the front panel keys.

The front of the digital satellite receiver and Access Card.

Your access card is located behind the door on the right side of the digital satellite receiver. This
special card contains information about your level of service and holds pay per view purchase activity.
This card should not be removed except to protect the digital satellite receiver from unauthorized use
or to replace the card when DIRECTV supplies a new one.
The power key (
) is used to turn the digital satellite receiver on and off. The power light will
illuminate when the unit is on. Any off-air signal, such as cable TV or local programming, connected
to the IN FROM ANT jack is passed through to the OUT TO TV jack when the digital satellite receiver
power is off.
The information key (
TV screen.

PAGE 1-2

) is used to display descriptions of satellite programs and channels on your

A FIRST LOOK AT THE SATELLITE SYSTEM

At any time, pressing the program guide key (
) will initiate the display of the on-screen guide,
where you can see a listing of all available programs, or will display the GUIDE MENU if pressed
while displaying a program guide.
The four directional keys, up ( ), down ( ), left ( ), and right ( ), are used to move the highlight
around the program guide and menus. They also provide access to the OneLine™ Guide when menus
aren’t displayed.
The select key (

) is used to access a highlighted guide or menu item.

The rear of the digital satellite receiver.

The rear of the digital satellite receiver has numerous jacks for connection to your audio/video
entertainment system. You will also find the power cord permanently connected to the back.
The SATELLITE IN F-type jack is for connecting the cable from your satellite dish antenna to the digital
satellite receiver. Be sure that you use RG-6 cable only.
The IN FROM ANT F-type jack is an input where you can connect the cable from an RF terrestrial
source such as an off-air antenna or cable TV service.
The OUT TO TV F-type jack is an RF output which you may connect to your TV or VCR (depending
on your entertainment system). Note that the CH3/CH4 switch on the upper left enables you to select
the channel that digital satellite receiver signals will appear on. Set you TV to match this.
The phono-type AUDIO output jacks, labeled and color coded (L is white, R is red) to indicate left and
right, can be used for connection to your TV, VCR, or audio system. The phono-type composite
VIDEO output jack is color-coded yellow. You may use this jack for connection to your TV or VCR.
The multiple-pin S-VIDEO jack is for high-quality video output. Use this jack to achieve the clearest
picture for your TV or VCR. Many newer TVs, SVHS VCRs, Hi8 VCRs and some AV Receivers
support S-video connections.
The VCR CONTROL mini-jack is for connecting the VCR control cable included with the system.
With this cable, the digital satellite receiver can interface with most popular brands of VCRs to record
selected programs automatically.
The D-VHS jack is for connecting a digital A/V cable for use with some D-VHS digital VCRs. When
connected to a D-VHS VCR, the additional D-VHS features described in this manual become active
and the standard VCR CONTROL mini-jack is disabled.
The LOW SPEED DATA port is for connection to other data devices. See your dealer regarding any
options that may be available. Use of this port without the proper cable or equipment could damage the
digital satellite receiver and/or connected devices.
There are two DIGITAL AUDIO OUT connectors. One is OPTICAL and the other is COAX. They
both provide the same signals for connection to a Dolby Digital decoder.
The RF REMOTE jack is provided for future accessory use.

PAGE 1-3

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

The standard RJ-11 modular PHONE JACK is for connecting the digital satellite receiver to your
phone line. This phone connection is necessary to access certain program offerings. Calls generated by
the digital satellite receiver are toll free. The telephone line connection will not normally interfere with
your telephone operation.

The Remote Control
The remote control can control your digital satellite receiver and most TV brands, as well as VCRs and
many other auxiliary devices such as cable boxes, amplifiers, and laser disc players.
The remote control uses an invisible infrared light to send signals to your components when you press
the keys. You must aim the remote control toward the component for it to receive the command.
The mode keys across the top of the remote control enable you to specify the device you intend to
control. This is important since many devices share the same keys, such as the
key and
the numeric keys. You must press the appropriate device key before pressing a command
key to make sure the remote control sends the right signal to the right device. The only
keys that deviate from the rule are the blue keys, as they are always associated with the digital
satellite receiver.
Four directional keys will cause the on-screen highlight to move in the direction you want.
The keys will be referred to as , , , and .
The select key (
) is one of the most important keys. Pressing the
digital satellite receiver that you wish to choose the highlighted item.

key will tell the

The arch of keys below the power and mode keys control frequently used functions. These
include special action (
), information (
), guide (
), exit (
), and
favorite (
) keys.
The
key is unique because it does nothing by itself. Pressing it displays the action icon
in the upper left corner of your screen for a few seconds. During that time, other keys may be
pressed to access special functions indicated in yellow above the keys. Each will be described
later in this manual.
The following chart describes the
Keys

Label
MENU
LIST
SERVICES

key functions for easy reference:
Feature
Displays the MAIN MENU from any screen
Displays the CHANNEL LISTS screen
Displays the Alternate Services menu

MOVIES

Filters the on-screen guide to movies only

SPORTS

Filters the on-screen guide to sports only

NEWS

Filters the on-screen guide to news only

ALL

The remote control

Resets the on-screen guide filters

The remaining keys are digital satellite receiver-specific keys and common device keys including
numbers, channel up and down, etc. The functions of these keys change depending on the device
currently selected. Please refer to “Controlling the DIRECTV PLUS™ Digital Satellite Receiver” for
more remote control capabilities and “Programming Your Remote Control” for setting your remote
control to handle other audio/video components. Descriptions and details of each individual key will
be given in the appropriate sections throughout this manual.

PAGE 1-4

SETTING UP YOUR
SATELLITE
SYSTEM

2

It is recommended that you have your satellite system professionally installed. This is due to safety
issues, electrical codes, and assurance of a quality installation. If you should choose to perform the
installation yourself, please pay special attention to the precautions in the front of this manual
and refer to the chapter “Installing and Pointing Your Satellite Dish Antenna." You may also
want to obtain the Do-It-Yourself Installation Kit, sold separately.
This chapter provides step-by-step instructions for setting up your satellite system and connecting it to
your television or entertainment system.
The carton includes the DIRECTV PLUS digital satellite receiver itself, an access card (already
installed in the digital satellite receiver behind the door), a remote control (batteries included), cables,
and documentation. Contact your dealer if anything is missing or damaged. Please save all packing
materials until the installation of your system is complete in case anything needs to be returned.
You now need to decide where you want to place the digital satellite receiver. Choose a location near
your TV where the power cord or cables will not be inadvertently disconnected. The location should
also be well ventilated. Do not set electronic components or other objects (including this manual) on
top of the digital satellite receiver or otherwise block its cooling vents.

Installing Remote Control
Batteries
Before the remote control can be used, the two supplied (“AAA”) batteries need to be installed. First,
unsnap the battery cover from the back of the remote control. Install
each fresh battery as shown, making sure that the + and - on each
battery line up with the marks in the battery compartment. Next,
snap the cover back onto the remote control.
Refer to “Programming Your Remote Control” for setting the codes
to control the devices in your entertainment system.

Battery installation

PAGE 2-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Choosing the Best Connection for
Your Entertainment System
There are a number of ways to connect the DIRECTV PLUS digital satellite receiver, depending on
the other audio/video equipment you wish to use. The simplest hookups are described in the following
sections.

The rear of the digital satellite receiver

Before connecting the digital satellite receiver to your entertainment system, you should connect the
phone line. This can be done by plugging one end of the provided telephone cable into
the PHONE LINE jack on the back of the digital satellite receiver and the other end
into a telephone wall jack. If you do not have a telephone jack within reach, you may
The Phone line and jack
have a new one installed or reorient the digital satellite receiver to be within reach of a
telephone wall jack.
You may need to purchase additional connectors and/or cables to suit specific needs from your dealer
or electronic hardware stores. Choose which hookup method to use based on:
•

The capabilities of your TV and VCR.

•

Your desire to pass local programming through the digital satellite receiver.

•

Any other devices you want to include in the system (stereo, second VCR, etc.).

Before attempting to connect anything, position yourself so you are looking at the back of your
components. Note the various input and output receptacles, their shapes, and how they are labeled.
Then read through the rest of this hookup section before going ahead with actual hookup.
Do not turn on the power yet. For your safety, make sure the digital satellite receiver, TV, VCR, and
any other devices to be connected are unplugged from the wall outlet while hooking them up.

Hook Up the Audio/S-video Signals
Many newer TVs, VCRs and some AV Receivers have S-video inputs. VCRs that support S-video
include Hi8 and SVHS types. Look on the back of your TV and VCR for this special
jack. It will probably be labeled S-VIDEO IN. If you are unsure, you can see the type
of connector that you are looking for on the back of the digital satellite receiver. If
The S-video cable and jack
neither the TV nor VCR has this jack, proceed to the “Hook Up the Audio/Video
Signals” section.
This hookup will give you the sharpest picture of any of the hookups. Also, this hookup will allow you
to view DIRECTV programming and local terrestrial broadcast simultaneously on TVs with “picture
in picture” (PIP) feature.

PAGE 2-2

SETTING UP YOUR SATELLITE SYSTEM

When using this hookup, you cannot use the digital satellite receiver as a switch to choose between
satellite programming and local terrestrial broadcasts. Instead, you will use the input selection that
your TV and/or VCR offers to select the source.

If your VCR has S-video input…
use an S-video cable to connect the digital satellite receiver’s S-VIDEO output to the S-video input on
your VCR. Also connect one pair of the digital satellite receiver’s audio outputs (Left and Right) to the
audio inputs on your VCR.

If your TV has S-video input…
connect an S-video cable from the S-VIDEO output (either from the digital satellite receiver if
available or the VCR) to the S-video input on the TV. Also connect the left and right audio outputs
from the same device that the S-video is coming from and connect them to the TV.

If you have a stereo system…
you may be able to achieve big speaker sound. See the “Hook Up to a Stereo System” section for the
necessary connections.

If your hookup is complete…
move on to the “Finishing Up” section.

Hook Up the Audio/Video Signals
Most high-end TVs and VCRs have phono-type audio and video inputs. Look at the back of your TV
and VCR for three jacks—possibly color coded yellow, white and red. They will
be labeled something like IN (L and R), AUDIO IN, and VIDEO IN. If you are
unsure, look at these connectors on the back of the digital satellite receiver. If
The phono-type video cable and jack
you have no jacks like these on your TV or VCR, skip this section and proceed
to the “Hook Up the RF Signals” section.
This video hookup will give you a clearer picture than an RF hookup. Also, this hookup will allow you
to view DIRECTV® programming and local broadcasts simultaneously on TVs that offer a “picture in
picture” (PIP) feature.
When using this hookup, you cannot use the digital satellite receiver as a switch to choose between
DIRECTV® programming and local broadcasts. Instead, you will use the input selection that your TV
and/or VCR offer to select the source.

If your VCR has a video input…
use an audio/video cable to connect the digital satellite receiver’s VIDEO output to the video input on
your VCR. Also connect the pair of the digital satellite receiver’s audio outputs (Left and Right) to the
audio inputs on your VCR.

If your TV has a video input…
connect an audio/video cable from the VIDEO output (from either the digital satellite receiver, if
available, or the VCR) to the video input on the TV. Also, connect the left and right audio outputs from
the same device that the video is coming from and connect them to the TV.

If you have a stereo system…
you may be able to achieve big speaker sound. See the “Hook Up to a Stereo System” section for the
necessary connections.

If your hookup is complete…
move on to the “Finishing Up” section.

Hook Up the RF Signals
If your TV instructions show special “Cable Box” connections that differ from the instructions below,
you should use those instructions with the digital satellite receiver.
The RF cable and jack

PAGE 2-3

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Look at the back of your TV and VCR for RF inputs. These may be labeled 75-OHM, 300-OHM,
CABLE, FROM ANTENNA, VHF or UHF. These could appear either as a pair of screws or an F-type
connector as on the back of the digital satellite receiver.
If your TV or VCR does not have threaded F-type connectors you will need to obtain adapters which
convert the round F-type RG-6 or RG-59 cable to the connectors on your TV and/or VCR. These are
sold separately and should be available from your dealer or an electronics hardware store.
Note: The RF connector OUT TO TV from the digital satellite receiver does not provide stereo
sound to your TV or VCR.

To connect your VCR…
use a coaxial cable to connect the OUT TO TV from the digital satellite receiver to the RF input section
on your VCR. This is the first place where an adapter may be needed if your VCR doesn’t have the Ftype connector.

To connect your TV…
connect a coaxial cable from the RF output (from either the digital satellite receiver’s OUT TO TV, if
available, or the VCR) to the RF input on the TV. This is the other place where an adapter may be
needed if your TV doesn’t have the F-type connector.
Set the channel 3/4 selector switch on the back of the digital satellite receiver to the channel that is not
broadcast or has the weakest signal in your area. This will be the channel that you need to set your TV
and/or VCR to for viewing or recording satellite programming.
You can also use the digital satellite receiver as a switch to select between DIRECTV® programming
and local broadcasts. This can be accomplished by pressing the
key on the remote control while
the remote is in SAT mode. Also, you must connect your local signal, either from an antenna or cable
service, to the IN FROM ANT on the back of the digital satellite receiver. If your antenna wire is not a
coaxial type you will need an adapter as described earlier.

If you have a stereo system…
you may be able to achieve big speaker sound. See the “Hook Up to a Stereo System” section for the
necessary connections.

If your hookup is complete…
move on to the “Finishing Up” section.

Hook Up to a Stereo System
To achieve high-quality sound from the digital satellite receiver through a stereo system, simply
connect the AUDIO outputs (Left and Right) to an available input on your audio
system. First, look for an input labeled AUX. If you aren’t using a compact disc
player or laser disc player, you can use one of those inputs, if available. The only
input that you should not use is one that is specified for a turntable/phonograph.
The following applications require that your audio system is equipped with
coaxial or optical digital inputs. Not all stereo equipment provides this type of
input.

The phono-type audio cable and jack

For two-channel digital stereo, connect one of the DIGITAL AUDIO OUT connectors. These are
labeled OPTICAL and COAX. Before using the OPTICAL connector, you must remove the protective
cover. Save this cover in case you ever need to transport your digital satellite receiver.
Warning: Before using the DIGITAL AUDIO OUT connectors with a standard PCM digital
bitstream decoder/receiver, set the Dolby Digital option to “Off” on the Advanced Preferences
screen in the digital satellite receiver’s menus. Failure to do this could result in a high level noise
and could be harmful to your ears and equipment.

PAGE 2-4

SETTING UP YOUR SATELLITE SYSTEM

The Dolby Digital (AC-3) environment

The best quality sound can be achieved through the use of a 6-channel amplifier equipped with a
Dolby Digital (AC-3) decoder or Dolby Digital (AC-3) processor. Unlike analog Dolby Surround with
its single band-limited surround channel (usually played over two speakers), Dolby Digital features
two completely independent surround channels, each offering the same full-range fidelity as the three
front channels. As a result, true stereo surround effects can be achieved for an expanded sense of
depth, localization, and overall realism.

Distributing the Video Signal to Distant Rooms
There are several ways to distribute the digital satellite receiver's video to another room or throughout
your home. The most direct way to achieve this is by running a cable from the OUT TO TV on the
digital satellite receiver to the desired distant locations. Be aware that running this cable for very long
distances or splitting the cable to multiple rooms will reduce the quality of the video and audio signal.
In this case, you should use amplified splitters.
Other distribution systems are available. Some of these even offer distribution without additional
wiring. Ask your dealer for advice as to what might best suit your needs.

Finishing Up
You can mix and match the different hookups described above to suit your entertainment system’s
available connections. For example, you could connect the VCR using audio/video, while the TV is
connected with the RF signal. Always try to achieve the highest quality and greatest flexibility
available.
Once all connections have been completed, plug in the TV, VCR and digital satellite receiver to the
wall outlet, appropriate extension cord, or surge protector. See Important Safety Instructions described
in the front of this manual.
Note: If you have connected a VCR into your entertainment system in a way that routes the cables
from the digital satellite receiver to your VCR before the signal reaches the TV, you may experience
a distorted picture if you attempt to record a copy-protected program. These programs are identified
by a “Can’t Tape” symbol in the banner area of the screen. If this occurs, simply stop the recording
process and your picture will automatically correct itself.

PAGE 2-5

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Connecting the VCR Control Cable
With the proper connections you can have the digital satellite receiver control your VCR for
unattended recording. First, plug the VCR Control cable into the back of the digital
satellite receiver. Then proceed to the next section to determine where the other
end of the cable should be attached.
The VCR Control cable and jack

Finding the VCR’s Remote Control Sensor
So that the digital satellite receiver can control your VCR, the emitter end of the VCR control cable
must be attached where the VCR’s remote control sensor is located.
This is labeled on some VCRs. You may also find a diagram in your
VCR manual indicating the sensor position. It is commonly
identifiable by a small dark plastic window. For reference, see the
sensor on the digital satellite receiver located in the center.
If the sensor is not labeled or documented, you will need to scan the
front of your VCR with your VCR remote control. Use the following
procedure to accomplish this:
•

Hold the VCR remote control about ½-inch from the front left
side of your VCR.

•

Slowly move the remote control to the right repeatedly pressing
the remote control’s power key on and off.

•

Once your VCR responds to your pressing the remote control
power, note the position. This should be the location of your
VCR IR sensor.

Look for indications of the remote control sensor

Scanning for the remote control sensor

Once the sensor position has been determined, temporarily attach the emitter to the area with a piece of
tape until the system can be tested. Refer to the “VCR Setup” section in the chapter “DIRECTV
PLUS™ Digital Satellite Receiver’s Menu System” to program and test the VCR Control feature.
Upon verifying that the VCR control is functioning properly you can remove the tape and permanently
attach the emitter using the peel-and-stick backing. This attachment should not interfere with normal
VCR operation.

Remote Control Extender
Your receiver includes a Remote Control Extender. With the Remote Control Extender, you can have
complete control of your digital satellite receiver and other entertainment system components from
anywhere inside of the house. It converts IR (Infra-Red) signals emitted by the remote control into a
powerful radio signal which is then broadcast up to a distance of 150 feet to the receiver base station.
No tools are needed to install the Remote Extender.
The Remote Control Extender consists of two components; the transmitter “nose cone” (which attaches
to the front of the remote control), and the receiver “base station” (which is placed in the room where
the digital satellite receiver is located).

PAGE 2-6

SETTING UP YOUR SATELLITE SYSTEM

Receiver Base Station Installation
Place the receiver base station in the room where your digital satellite receiver is located. Choose a
location that is near an electrical outlet on an opposing wall
to where your equipment is installed. Point the front of the
base station towards the receiver. Try to use your remote
control from your chosen location to confirm that it is within
the operating “view” of your digital satellite receiver.

Base station placement

Plug the AC power adapter (included with your Remote
Control Extender) in the wall outlet. Attach the small plug
from the transformer into the jack on the receiver base
station. The power light on the receiver base station will
illuminate when a transmission is received. Extend the
antenna fully. The Remote Control Extender base station is
ready for use.

With the proper connection, you can hide the receiver base station behind your entertainment system
and still control your digital satellite receiver. First, plug the control cable into the side of the receiver
base station. The emitter end of the control cable must then be attached to the front of the satellite
receiver to communicate with the remote control sensor. It is suggested that you attach the emitter on
the lower front left corner of the digital satellite receiver. You may have to try different locations for
optimum performance. You can permanently attach the emitter using the peel-and-stick backing. This
attachment should not interfere with normal operation. While the remote

Attach the emitter where the rectangle appears in this picture. The remote control sensor (indicated with an oval) will detect the signals.

Transmitter Nose Cone Installation
The Remote Control Extender nose cone has been designed to attach to the front of your Hughes
satellite remote control. Firmly press the nose cone onto
the front of the remote control until it will be held in place
by the bumps on the bottom.
Before the nose cone transmitter can function you will
need to install the supplied battery. To do this, begin by
simply opening the small door on the bottom of the nose
cone. Install the provided “mn21, 12v” battery noting the
proper polarity (+/-). Then replace the door.
You are now ready to use your Remote Control Extender
equipped remote control. You should find that using your
remote control from another room will work just as though
Attach the nose cone
you were right in front of your digital satellite receiver and
other entertainment equipment. Note that you do not need
to point it towards the room for it to work. The signals are broadcast from the nose cone in all
directions — even through floors, walls, ceilings and furniture!

PAGE 2-7

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Battery Replacement
Your operating range will start to decrease as the battery life decreases. Replacement batteries are
conveniently available at most electronic stores. To replace the battery, follow the directions above.
Remember to dispose of the old battery properly. Use battery type “mn21, 12v” or equivalent.

Setting the Address of your DIRECTV PLUS™ Digital
Satellite Receiver and Remote Control
To avoid interference between your remote control and your neighbors that may have the same model
remote control, you should change the address of your components. This is similar to choosing a
channel on a cordless phone so that you and your neighbors don't hear each others' conversations.
See the chapter, "Programming Your Remote Control" for the instructions to accomplish this.

Now You Can Turn It On
Once you have connected everything, you can begin powering up the components. Turn the TV on and
set it to the digital satellite receiver’s output channel (3 or 4) or input (video or S-video). Do the same
for the VCR, if applicable. Now turn the digital satellite receiver on. You will see the start-up screen
for several seconds, followed by a black screen with the message at the bottom:
“Searching for satellite signal. To access related utilities, press
If so, this is good! If not, try pressing the
doesn’t work, check all of the connections.

key while the remote control is in SAT mode. If that

You’re well on your way to enjoying your satellite system.

PAGE 2-8

.”

CONTROLLING THE
DIRECTV PLUS™
DIGITAL SATELLITE
RECEIVER

3

Now it’s time for you to take control. Take a few minutes to read through this chapter to begin to
understand how to operate your system. Let’s begin with a couple of simple rules. First, there is
nothing that you can do, using the front panel keys or the remote control keys, which could harm the
DIRECTV PLUS digital satellite receiver in any way. Once you understand the capabilities and
options available in your receiver, you’ll be able to undo any changes or settings that you make.
The next important rule is to have fun. The features of the digital satellite receiver are intended to
make watching TV more enjoyable. It isn’t necessary to know everything your system can do right
away. Learn the capabilities a little at a time. As you use the digital satellite receiver, the techniques
necessary to control it will become second nature.

Front Panel vs. Remote Control
Keys
The front panel provides all the basic controls needed to access and use the primary features of the
digital satellite receiver. The remote control has additional keys to provide shortcuts or access to
extended features of the digital satellite receiver. Most of the remote control keys can also be used to
control other components in your entertainment system. For this reason, you must remember to press
the
key, putting the remote control in digital satellite receiver mode, when you want to control
the digital satellite receiver.

Basic Navigation
The most common digital satellite receiver-related keys that you will use are , , , , and
.
Four distinct keys on the digital satellite receiver front panel represent the direction keys. On the
remote control, the direction keys are represented by the top, bottom, left and right keys surrounding
the
key. These keys are primarily used to move the highlight (also known as a cursor) around
the screen. The
key should be pressed to indicate that a highlighted item is the one that you
wish to choose.
Another key you will be using frequently is the
key, located on both the front panel of the
digital satellite receiver and on the remote control. This key is used when you want to display the
current on-screen guide. Once you are in the guide, pressing the
key while a program title is
highlighted will display the Guide pop-up menu.
Another key appearing on both the front panel and the remote control is the
key. This key is
used to retrieve descriptive information about a currently airing event and to provide access to
scheduling information (and purchasing information for pay per view) about highlighted programs in
the on-screen guide.
The final key that appears on both the remote control and the front panel is the
key. Make sure
the remote control is in “SAT” mode for the
key to apply to the digital satellite receiver. When

PAGE 3-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

you power the digital satellite receiver off, it has not actually stopped using electricity. Rather, it goes
into a standby mode which enables it to continue monitoring data sent from DIRECTV, call in status
reports to DIRECTV, start and stop your VCR for programs you have scheduled, receive messages,
and perform other background activities. The only apparent changes occurring in the standby mode are
that the video goes black, the IN FROM ANTENNA connector signals are passed through to the OUT
TO TV connector, and the power light is off.
There are three keys on your remote control that most people use frequently. They are the
, and
keys.

,

After you have established favorite channel lists, as described in the chapter “DIRECTV PLUS™
Digital Satellite Receiver’s Menu System,” you will want to cycle through them quickly and easily. Do
so by pressing the
key. Each press will advance to the next list of channels. After stepping
through the favorite lists it will cycle back to “All Channels.”
At any time, you can exit the on-screen guide by selecting Video in the Guide pop-up menu. An even
faster way is to press the
key.
The

key will switch between DIRECTV programming and local broadcasts.

Knowing these few keys should enable to navigate through almost every digital satellite receiver
feature and menu.

PAGE 3-2

INSTALLING THE
SATELLITE DISH
ANTENNA

4

There’s a cluster of satellites way out there in space, and just as a telescope is pointed at a star, you
need to point your satellite dish antenna at the satellites. In this chapter we will explain the basic
process for determining where to mount and how to point your satellite dish antenna.
It is recommended that you have your satellite system professionally installed. This is due to
safety issues, electrical codes, and assurance of a quality installation.
Read the contents of this chapter, as well as the important safety information in the front of this
manual. These instructions are intended for an installer experienced in performing the various
tasks described here. Depending on how you intend to install the antenna, you may be required to:
•

Climb a ladder and work on your roof.

•

Use a power drill to drill holes in your house.

•

Determine if there are water pipes, electrical wiring, or gas lines hidden in the walls near
where you will be drilling.

•

Route coaxial cable through the foundation wall, under floors, and through interior walls.

•

Ground the antenna and coaxial cable as recommended in the National Electrical Code
(published by the National Fire Protection Association, Batterymarch Park, Quincy, MA
02269).

If you are unsure about your ability to perform these tasks or comply with installation
requirements, contact your dealer for information regarding professional installation.
Successfully installing and obtaining the satellite signals can be a time consuming and tedious
task. For that reason, it is highly recommended that you contact a professional installer to get you
up and running. The warranty covering your satellite system assumes professional installation and
may not apply in self installation situations since improper installation could damage the various
components or cause undesired performance.
If you decide to install the satellite dish antenna yourself, we recommend you purchase the Do-ItYourself Installation Kit. It contains many items you will need to complete most installations.
You will need some of the following tools, depending on your installation:
•

Electric drill

•

Drill bits (1/8-inch,
3/16-inch, 1/2-inch
masonry)

•

•

Wrenches or hex socket
(3/8-inch, 5/16-inch,
7/16-inch)

•

Sledge hammer

•

Flat blade screwdriver

•

Hammer

•

Phillips screwdriver

Carpenter’s level

•

Hole digging tools

•

Clinometer or protractor

•

Pencil or chalk

•

•

Wheelbarrow or
concrete mixing box

Tape measure

•

Hacksaw

PAGE 4-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

For the traditional 18” satellite dish, confirm that you have all of the components listed below.
•

Steel reflector (1)

•

Dual output LNB (1)

•

Mast (1)

•

¼-inch nuts (5)

•

Base plate (1)

•

Retainer screw (2)

•

LNB support arm (1)

•

Flat head screws (4)

•

¼-20 x ½-inch
grounding bolt (1)

For the larger, oval, multi-LNB satellite dish, refer to the additional
assembly documentation included with the satellite dish.
If you are missing any parts contact Hughes Consumer Care Center at 1-800-274-8995.
Your satellite dish antenna will need to be pointed at a satellite cluster located 22,300 miles in
orbit above the equator. To aim the satellite dish antenna at the satellites you need to know the
azimuth and elevation angles. The digital satellite receiver will assist you in determining these
angles. If you see the message:
“Searching for satellite signal. To access related utilities, press

.”

press the
key. Otherwise, press keys in the following order to navigate to the
INSTALLATION screen:
•
•

to display the MAIN MENU
or

•
•
•

to move the highlight over the Setup Menu button
to display the SETUP MENU

or

to move the highlight over the Installation button
to display the INSTALLATION screen

Determine Where to Point Your
Satellite Dish Antenna
The INSTALLATION screen
When you press
you will see a screen that assists you with the satellite dish antenna
pointing and signal strength utilities.
Move the highlight to the Dish Type button and press
. You
will need to specify the style of dish you have so that the pointing
information will be accurate. Press the or keys on the remote
control or receiver front panel until your preferred selection is
highlighted.
SINGLE – Refers to the traditional 18” satellite dish. This dish will
be configured with an LNB with two outputs. (HSYS-E4532)
DUAL – Refers to the larger, oval, multi-LNB satellite dish. This
dish will be configured with two LNBs in the positions marked
“SAT A” (101°) and “SAT B” (119°). Each LNB will have two
outputs. (HSYS-E4574)

The INSTALLATION screen

TRIPLE - Refers to the larger, oval, multi-LNB satellite dish. This dish will be configured with
three LNBs in the positions marked “SAT A” (101°), “SAT B” (119°) and “SAT C” (110°).
LNB’s for use with SAT A & B will have 2 outputs, and the LNB for SAT C will have 1 output.
(HSYS-E4574 used w/ additional LNB for SAT. C. The additional LNB is available from your
installer.)

PAGE 4-2

INSTALLING THE SATELLITE DISH ANTENNA

Note: Choosing the correct dish type is necessary to obtain correct pointing results.
After highlighting the appropriate dish type, press

.

Next, move the highlight to the Position button and press
. You will need to determine
your location by either ZIP code or by your latitudinal and longitudinal position. Press the or
keys on the remote control or receiver front panel until your preferred selection is highlighted,
then press
.
You will now see a pop-up panel with space to enter your information. Enter your location. If you
are using the remote control, press the
key, followed by the five appropriate digits. From
the remote control or receiver front panel you can also use the or keys to increase or decrease
the highlighted digit value, and the
key to advance to the next digit. Use the key on the
remote control to back up to correct any mistakes. When you are finished, highlight the OK button
and press
to continue.

ALIGNMENT RESULT Pop-up Panel
The ALIGNMENT RESULT will display the proper elevation and azimuth for pointing the
satellite dish antenna calculated from the information you entered.
Take a moment to write down the pointing information.

The Alignment Result pop-up panel.

AZIMUTH:

_________

ELEVATION:

_________

ROTATION (Tilt):

_________ (Dual and Triple dishes only)

The values displayed are fairly accurate; however some fine-tuning
may be necessary. Use these values when choosing a mounting
location for your satellite dish antenna and remember that you will
need an unobstructed view in that direction.

Choosing the Antenna
Installation Site
WARNING
For your own safety, follow these important safety rules:
•

Perform as many functions as possible on the ground.

•

Do not install the antenna on a rainy or windy day.

•

If you start to drop the antenna or mast assembly, get away
from it and let it fall.

Perform the following steps to select the best site to install the antenna:
1)

Go to the location where you plan to install the antenna.

PAGE 4-3

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

2)

Using a compass like the one shown, hold the compass level so that the needle can rotate
freely. When the needle stops rotating, it will be pointing north.
Doing so carefully so as not to disturb the needle, rotate the
body of the compass so that the 0° or N marks printed on the
compass align with the painted end of the needle. The compass
is now aligned with magnetic north.
Note: Large metal structures, such as air conditioning units
and steel beams near the compass may greatly reduce its
accuracy. If you are near such structures, move several feet
away and repeat the measurement to verify the readings.

3)

Draw an imaginary line from the center of the compass to the
azimuth value you recorded above. This is the direction for
pointing the satellite dish antenna toward the satellites. Use a
rock or some other object to mark the location where you are
standing; then pick a landmark in the distance that aligns with
the magnetic azimuth bearing, or mark the azimuth in some
way.

4)

Verify that there are no obstructions (such as buildings or trees) blocking the view to the
satellite, as shown in the diagram. Remember that trees that are small or do not have leaves
now could grow to ultimately block the clear line of sight.

5)

Make sure that the site you have chosen is not where people or equipment could hit the
satellite dish antenna.
DANGER
Do not select a location to install the satellite dish antenna near power
lines. You can be killed if the satellite dish antenna comes into contact
with electric power lines.

PAGE 4-4

•

Do not contact overhead power lines.

•

Check the distance to any nearby power lines before
starting installation. Stay at least 20 feet away from all
power lines.

•

If any part of the satellite dish antenna or mast assembly
comes into contact with a power line, call your local power
company. Do not try to remove it yourself. They will
remove it safely.

INSTALLING THE SATELLITE DISH ANTENNA

Selecting a Mounting Option
Now that you have chosen where you want to install your satellite dish antenna, you need to select
the appropriate mounting. Use the options described below to determine the section of this chapter
that you should advance to.
All installations require grounding per NEC 810-15 and NEC 820-33.

Installing the satellite dish antenna on
the side of your house. Do not install
on vinyl or aluminum siding. See the
section titled “Installing the Satellite
Dish Antenna Onto a Wooden
Surface.”

Installing the satellite dish antenna on
the rail or floor of a deck. See the
section titled “Installing the Satellite
Dish Antenna Onto a Wooden
Surface.”

Installing the satellite dish antenna on
a brick surface. See the section titled
“Installing the Satellite Dish Antenna
Onto a Brick Surface.”

Note: If you will be installing the satellite
dish antenna base plate and mast using a
mounting configuration other than the
ones recommended here, do so as
follows:

Installing the satellite dish antenna on
a cinder block or masonry surface.
See the section titled “Installing the
Satellite Dish Antenna Onto a Cinder
Block Surface.”

Installing the satellite dish antenna on
a metal pole. See the section titled
“Installing the Satellite Dish Antenna
Onto a Metal Pole.”

1.

Install the base plate and mast.

2.

Verify that the mast is level.

3. Go to the section titled “Attaching
the Reflector Onto the LNB Support
Arm.”

Installing the Satellite Dish
Antenna onto a Wooden Surface
The satellite dish antenna can be installed onto several types of wooden surfaces. This section
describes installing the satellite dish antenna base plate and mast onto the side of your house or on
a deck rail or floor.
Do not mount the satellite dish antenna onto composite (also called particleboard or fiberboard)
surfaces unless there is a wall stud or rafter located where you will be installing the mounting
hardware. Composite materials are not strong enough to support the satellite dish antenna during
strong winds and other violent weather conditions.

PAGE 4-5

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Have the following tools and materials handy during this process. Items marked with an asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•

Drill bits (1/8-inch,
3/16-inch)

•

Washers * (5/16-inch,
Qty. 4)

•

Carpenter’s level

•

•

Silicone sealant *

Wrenches (3/8-inch,
7/16-inch)

1)

Select a secure site to install the satellite dish antenna base plate.

•

Lag screws * (3-inch x
¼-inch, Qty.2; 2-inch x
5/16-inch, Qty.4)

•

Electric Drill

Installation Procedure

Wall mounting on the side of your house. Locate a
wall stud onto which you can install the antenna base
plate as shown. Wall studs can most easily be found by
looking for the line of nails that shows where siding is
attached to the house or by using a stud finder.

Deck Mounting on a deck railing or floor.

2)

Place the base plate so the center holes align with the centerline of the rafter or stud (see
diagram). While holding the base plate in place, use a pencil to mark the location of the top
center hole onto the mounting surface. This mark indicates where you will be drilling later.

3)

Using a carpenter’s level, plumb the antenna mast in at least two different locations on the
side of the mast, as shown. These two measurements should be at right angles to each other. If
the mast is plumbed (aligned vertically with the bubble level), go to step 5. Otherwise, loosen
the pivot bolt and adjustment nuts (see diagram).

PAGE 4-6

INSTALLING THE SATELLITE DISH ANTENNA

4)

Rotate the mast until it is plumb with the
level, then tighten the pivot bolt and alignment
nuts. If you are still unable to align the mast with the level, try using wooden shims. If they do
not correct the problem you will need to find another site to install the satellite dish antenna.

5)

Set the mast aside and drill a 1/8-inch x 3-inch pilot hole where you made the pencil mark.

6)

Install the mast assembly onto the mounting surface using a 3-inch x ¼-inch lag screw.
Tighten the screw enough to secure the base plate, but leave it loose enough to enable you to
adjust the base plate.

7)

Verify that the mast is still plumb and adjust if necessary.

8)

Mark the locations of the outside holes and remaining center hole on the mounting surface.

9)

Remove the base plate from the mounting surface.

10) Drill a 1/8-inch x 3-inch pilot hole for the lower center hole.
11) Drill four 1/8-inch x 2-inch pilot holes for the outside holes.
12) While holding the base plate in place, apply silicone sealant onto the six pilot holes and
around the bottom edge of the base where it contacts the mounting surface (see
diagram). Doing so will help prevent water from seeping into your house.
13) Install four 2-inch x 5/16-inch lag screws and four 5/16-inch washers into the
outside holes on the base plate.
14) Install two 3-inch x ¼-inch lag screws into the center holes on the base plate.
15) Tighten all screws.
16) Apply additional silicone sealant to cover the tops of the lag screws.
With the base plate and mast installed, proceed to the section titled “Attaching the
Reflector Onto the LNB Support Arm” later in this chapter.

Installing the Satellite Dish
Antenna onto a Brick Surface
The satellite dish antenna can be installed onto brick surfaces. This section describes installing the
satellite dish antenna base plate and mast onto the side of your brick house or on a chimney.

PAGE 4-7

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•

Masonry drill bit (3/8inch)

•

Machine screws *
(¼-inch x 3-inch ,
Qty. 4)

•

Carpenter’s level

•

Silicone sealant *

•

Expansion anchors*
(Qty. 4)

•

Washers * (5/16-inch,
Qty. 4)

•

Pencil or chalk

•

Wrenches (3/8-inch,
7/16-inch, or
adjustable)

•

Hammer

Installation Procedure
1)

Select a flat and secure site to install the satellite dish antenna base plate.

2)

Place the base plate so the outside holes are positioned over the brick surfaces. Do not drill
into the mortar between the bricks.

Front view

Side View

3)

Using a carpenter’s level, plumb the satellite dish antenna mast in at least two different
locations on the side of the mast, as shown. These two
measurements should be at right angles to each other. If the
mast is plumb (aligned vertically with the bubble level), go to
step 5. Otherwise, loosen the pivot bolt and adjustment nuts (see
diagram).

4)

Rotate the mast until it is plumb with the level, then tighten the
pivot bolt and alignment nuts. If you are still unable to align the
mast with the level, try using wooden shims. If they do not
correct the problem you will need to find another site to install
the satellite dish antenna.

5)

Use a pencil to mark the location of the top left outside hole of
the base plate (see diagram) onto the brick surface.

6)

Set the mast aside and drill a 3/8-inch x 3-inch hole where you
made the pencil mark.

PAGE 4-8

INSTALLING THE SATELLITE DISH ANTENNA

7)

Clean out the hole and insert an expansion anchor. The anchor should fit snugly, so you may
have to use a hammer to gently tap the anchor until it is flush with the brick surface.

8)

Install the mast assembly onto the mounting surface using a 3-inch x ¼-20 machine screw
(see diagram). Tighten the screw enough to
secure the base plate, but leave it loose
enough to enable you to adjust the base plate.

9)

Verify that the mast is still plumb and adjust if
necessary.

10) Mark the locations of the other three outside
holes on the mounting surface.
11) Remove the base plate from the brick surface.
12) Drill three ½-inch x 3-inch holes for the
outside holes.
13) Install the base plate using the 3-inch x ¼-20 machine screws and four 5/16-inch washers.
14) Tighten the four machine screws.
With the base plate and mast installed, proceed to the section titled “Attaching the Reflector Onto
the LNB Support Arm” later in this chapter.

Installing the Satellite Dish
Antenna onto a Cinder Block
Surface
The satellite dish antenna can be installed onto cinder block surfaces. This section describes
installing the satellite dish antenna base plate and mast onto a cinder block or masonry surface.
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•

Masonry drill bit (½inch)

•

Pencil or chalk

•

•

Electric drill

Machine screws *
(¼-inch x 3-inch ,
Qty. 4)

•

•

Wrenches (3/8-inch,
7/16-inch, or
adjustable)

Washers * (5/16-inch,
Qty. 4)

•

•

Machine screws * (¼inch x 3-inch , Qty. 4)

Hammer Carpenter’s
level

•

Silicone sealant *

•

Togglers* (Qty. 4)

Installation Procedure
1)

Select a flat and secure site to install the satellite dish antenna base plate.

2)

Tap the cinder blocks with a hammer to locate the hollow center cores.

3)

Place the base plate so the outside holes are positioned over the hollow center cores of the
cinder block. Do not drill into the mortar between the cinder blocks.

PAGE 4-9

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

4)

Using a carpenter’s level,

plumb the satellite dish antenna mast in at least two different
locations on the side of the mast, as shown. These two
measurements should be at right angles to each other. If the
mast is plumb (aligned vertically with the bubble level), go to
step 5. Otherwise, loosen the pivot bolt and adjustment nuts (see
diagram).
5)

Rotate the mast until it is plumb with the level, then tighten the
pivot bolt and alignment nuts. If you are still unable to align the
mast with the level, try using wooden shims. If they do not
correct the problem you will need to find another install site.

6)

Use a pencil to mark the location of the top left outside hole of
the base plate (see diagram) onto the cinder block surface.

7)

Set the mast assembly aside and drill a ½-inch hole where you
made the pencil mark.

8)

Clean out the hole.

9)

Install the toggler as follows: Holding the ring end of a toggler,
fold the metal channel flat against the toggler and insert it into
the drilled hole until you feel the channel open inside the hollow core of the cinder block.
Rotate the toggler and gently pull the ring to ensure the metal channel is flat against the inside
of the cinder block. While pulling the toggler toward you to apply tension, slide the push-cap
until it is snug against the cinder block. Break the ring along the center perforation and bend
the two straps away from each other until they break at the push-cap.

Toggler installation steps.

PAGE 4-10

INSTALLING THE SATELLITE DISH ANTENNA

10) Install the mast assembly onto the cinder block
surface using a 3-inch x ¼-20 machine screw (see
diagram). Tighten the screw enough to secure the
base plate, but leave it loose enough to enable
you to adjust the base plate.
11) Verify that the mast is still plumb and adjust if
necessary.
12) Mark the locations of the other three outside
holes on the cinder block surface.
13) Remove the base plate from the cinder block.
14) Drill three ½-inch holes for the outside holes.
15) Repeat steps 8 through 12 to install togglers in
the three drilled holes.
16) Install the base mast assembly using the 3-inch x ¼-20 machine screws and four 5/16-inch
washers.
17) Tighten the four machine screws.
With the base plate and mast installed, proceed to the section titled “Attaching the Reflector onto
the LNB Support Arm” later in this chapter.

Installing the Satellite Dish
Antenna onto a Metal Pole
The satellite dish antenna can be installed onto a metal pole. You will not be using the base plate
or mast included with the satellite dish antenna for this procedure. Store these items in case you
decide to move the satellite dish antenna to a new location in the future.
Have the following tools and materials handy during this process.
•

Hole digging tools

•

•

Wheelbarrow or
concrete mixing box

Guy wires and
wooden stakes

•

Hacksaw

•

Carpenter’s level

•

•

Pencil or chalk

40-pound bag of
quick setting concrete
(Qty 4)

•

Metal pole (1¼-inch
inside diameter
schedule 40
galvanized water pipe
- 6-foot length
minimum)

Installation Procedure
1)

Use a hacksaw to cut the bottom edge of the pole at a 45° angle, as shown. This prevents the
pole from rotating in the concrete over time.

PAGE 4-11

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

2)

Dig a hole at least 8-inches in diameter and 36-inches deep. If you live in an area where the
frost line goes deeper than 30-inches, dig the hole
at least 6-inches deeper than the frost line.
3) Place the pole into the hole and place rocks
(for example) around the pole to stabilize it in a
vertical position.
4) Fill the hole with prepared quick drying
cement. Shape the top of the concrete with a slope
to improve drainage.
5) Using a carpenter’s level, plumb the pole in at
least two different locations on the side of the pole,
as shown. These two measurements should be at
right angles to each other. When the pole is plumb,
secure it with the rocks, or attach guy wires to hold
it upright.

6)

Let the cement dry for 24 hours before you remove the guy wires or attempt to attach the
satellite dish antenna to the pole.

With the pole installed, proceed to the section titled “Attaching the Reflector Onto the LNB
Support Arm” later in this chapter.

Attaching the Reflector onto the
LNB Support Arm
If your satellite dish is not the traditional 18” style (meaning it is the larger,
oval, multi-LNB style), refer to the assembly documentation included with the
satellite dish. After assembly, resume this manual starting on page 4-17 at the
section titled “Positioning the Satellite Dish Antenna”.

Assembling the Satellite Dish Antenna
1)

Insert a flat-head screw into one of the holes in the face of the reflector, as shown.

PAGE 4-12

INSTALLING THE SATELLITE DISH ANTENNA

2)

Install the mounting bracket
of the LNB support arm onto
the four flat-head screws, as
shown.

3)

Loosely install a ¼-inch nut
onto the portion of each flathead screw that sticks
through the back of the
reflector and mounting
bracket.

4)

Tighten the four ¼-inch nuts.
The heads of the flat-head
screws must be flush on the
inside surface of the reflector
to be securely fastened to the
LNB support arm.

5)

Install the cable clip as
shown.

Attaching the Satellite Dish
Antenna Assembly to the Mast
or Pole
Now that you have assembled the satellite dish antenna you are ready to mount it on your
previously installed mast or pole. While the diagrams may
show a satellite dish antenna model that differs from the one
you have, the same procedures apply.
1) If necessary, slightly loosen the azimuth nuts on the
LNB support arm.
2) Slide the satellite dish antenna assembly onto the mast
or pole until the top of the mast stops at the bolt at the top of
the mounting assembly.
3) Tighten the azimuth nuts enough so that the satellite
dish antenna assembly can rotate easily on the mast or pole.
4)

The next step is to ground the satellite dish antenna.

PAGE 4-13

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

CAUTION
Local electric codes and the National Electric Code (NEC) require the satellite
dish antenna to be grounded. Grounding the satellite dish antenna helps protect
against damage caused by static voltage buildup or nearby lightning strikes.

Refer to the following:
•

Go to the section titled “Grounding the Metal Pole Mount” if your satellite dish antenna is
installed on a metal pole.

•

Go to the section titled “Grounding the Base Plate” if you satellite dish antenna is installed on
the supplied satellite dish antenna mast.

Grounding the Metal Pole Mount
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•

1½-inch ground
clamp

•

#8 aluminum
grounding wire *

•

5/8-inch x 8-foot
ground rod and
ground rod clamp

•

Cable ties *

•

Adjustable wrench

•

Sledge hammer

Installation Procedure
1)

Approximately 1 foot from the pole’s cement pier foundation, use a sledge hammer to drive
the ground rod 8 feet into the ground.

2)

Install the grounding clamp approximately 1 foot from the base
of the pole.

3)

Install the #8 aluminum grounding wire onto the ground clamp
in accordance with National Electric Code 810-15..

4)

Route the ground wire from the clamp to the ground rod. Use
the ground rod clamp to attach the grounding wire to the ground
rod.

5)

Secure the ground wire to the pole using the cable ties.

You can now proceed to the section titled “Installing and Routing
the LNB Coaxial Cable.”

Grounding the Base Plate
Have the following tools and materials handy during this process. Items marked with a asterisk
(*) indicate that they are included in the Do-It-Yourself Installation Kit (sold separately).
•

5/8-inch x 8-foot
ground rod

PAGE 4-14

•

ground rod clamp

•

Adjustable wrench

•

#8 aluminum
grounding wire *

INSTALLING THE SATELLITE DISH ANTENNA

•

Sledge hammer

•

Cable ties *

Installation Procedure
1)

Use a sledgehammer to drive the ground rod 8 feet into the ground near where you installed
the satellite dish antenna base plate.

2)

Insert the ¼-20 x ½-inch bolt through the
grounding hole on the base plate.

3)

Install the ¼-inch nut onto the bolt.

4)

Wrap the #8 aluminum grounding wire around
the bolt between the star washer and the base
plate in accordance with National Electric
Code section 810-15, then tighten the nut.

5)

Route the ground wire from the base plate to
the ground rod. Use the ground rod clamp to
attach the ground wire to the ground rod.

6)

If necessary, secure the ground wire to the
wall using insulated U-shaped tacks.

Remove Star washer

Installing and Routing the LNB
Coaxial Cable
This section describes routing and installing the coaxial cable between the LNB and the grounding
block. Depending on the routing of the coaxial cable, you may
choose to use a cable that can be buried. When normal coaxial cable
is buried, its outer cover decays in the soil, and the cable’s life is
shortened. Cables that are suitable for burial use a special outer
cover that resists breakdown. Some of these cables also have a
special coating on their ground shields. This coating resists corrosion
if water gets into the cable. Anytime the coaxial cable is buried, use
cable that is suitable for burial. Doing so will help prevent problems
in the future.
An important goal of your cable installation is to protect the cable
from physical damage and moisture penetration. To protect the cable
from physical damage, secure it to walls or another stable surface
with cable clips. This prevents the cable from sagging and being
damaged by people stepping on it or running over it with yard
equipment. Prevent moisture penetration by using weatherproof connectors, or by sealing any
connection that is exposed to the elements. Drip loops provide a connection with additional
protection by preventing moisture from traveling down the cable and entering the connection.
Have the following tools and materials available:
•

Phillips screwdriver

•

Hammer

•

#14 (or larger)
insulated grounding
wire

•

Flat-blade
screwdriver

PAGE 4-15

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Installation Procedure
1)

Select the location where you will install the ground block. Choose a site that will be near the
cable entry point into the building. Also, plan a
short and straight path for the ground wire to the
grounding rod.
2) Select 2 equal lengths of cable that can be
routed easily from the LNB to the ground block.
3) Secure the grounding block to a stable
mounting surface with two screws, then connect
the cables to the grounding block.

For dual LNB installations using only one receiver,
a single coaxial cable will be used.

4) Secure the cables with cable clips. Do not
forget to form the drip loop and secure it in place
with cable clips.

5) Install the #14 insulated ground wire on the
ground terminal of the ground block in accordance with National Electric Code section 82033.
6)

Route the ground wire to the ground rod.

7)

Connect the ground wire to the ground rod. Remember to secure the wire to a wall or some
surface to protect it.

Connecting the Coaxial Cable to
the LNB
Installation Procedure
1)

Make sure your digital satellite receiver is unplugged. Connecting the LNB cable to the LNB
while the digital satellite receiver is plugged in could
permanently damage your LNB.

2)

If you installed the satellite dish antenna assembly onto a metal
pole, go to step 3. Otherwise, route the coaxial cables through
the mast and LNB support arm, and then continue on to step 4.

3)

Route the coaxial cables along the outside of the pole and inside
the LNB support arm leaving enough slack in case you need to
remove the LNB later.

4)

Attach the coaxial cables onto the LNB as shown.

Attaching the LNB to
the LNB Support Arm

Note that your LNB style may vary slightly

1)

Slide the cable connection end of the LNB into the D-shaped opening in the LNB support arm
so that the LNB points toward the reflector. The end of the LNB may be rectangular or Dshaped, however either type will fit.

2)

Insert the correct size retainer screw into the LNB mounting hole. Two sizes of this screw are
provided to accommodate either LNB style.

PAGE 4-16

INSTALLING THE SATELLITE DISH ANTENNA

3)

Use the appropriate screwdriver to tighten the screw.

Routing the LNB Cable to the
Digital Satellite Receiver
During this step of the installation, route the LNB cable from the ground block to the satellite
receiver. In most installations, there is more than
one way to get the LNB cable to the adapter from
the grounding block. If the adapter is near an
inside wall, use the crawl space, basement, or attic
area. When routing the LNB cable to the digital
satellite receiver, take the shortest possible path
and always protect it from physical damage.
1)

After verifying that there are no wires or
pipes blocking the location where you near to
feed the coaxial cable into the building, drill
a ½-inch hole. If you are routing two coaxial
cables, drill a second ½-inch hole near the
first.

2)

Connect one end of the cable to the ground block. Repeat this step if you are routing two
cables.

3)

Form a 3-inch to 5-inch drip loop in the cables before inserting it in the access hole.

4)

Secure the drip loops and cables to the wall with cable clips.

5)

Inside the building, route the cables to where the digital satellite receiver(s) are located.
Depending on the installation site, this could be through a floor or wall, directly to the rear of
the satellite receiver. If the cable goes straight through a wall, you can use a wall plate at the
access point.

6)

Seal the access point into the building with silicone sealant.

The satellite dish antenna and cables are now completely installed.

Connecting the Satellite Dish
Antenna
You must connect the satellite dish antenna cable to receive a signal. To protect your LNB from
damage, you should unplug your digital satellite receiver from the power
outlet prior to making this connection. Once the satellite dish antenna has
been mounted and the satellite cable has been run from the satellite dish
antenna to the digital satellite receiver, you are ready to monitor the signal
strength while adjusting the satellite dish antenna pointing. Make sure
that you are connecting the cable to the SATELLITE IN jack - not the IN
Connecting the satellite dish antenna cable
FROM ANT jack.

PAGE 4-17

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Positioning the Satellite Dish
Antenna
Pointing accuracy is very important. You must be pointing the satellite dish antenna exactly at the
satellites for you to receive a signal. Please follow these instructions carefully to achieve a
successful installation.
In the following procedure you will be referring to the meter on the INSTALLATION screen. If
this screen is not currently displayed, press the
key, shutting the system down, and then
press the
key to start the system up again.
If you see a black screen with the message:
“Searching for satellite signal. To access related utilities, press

.”

Press the
key. Otherwise, press keys in the following order to navigate to the
INSTALLATION screen:
•
•

to display the MAIN MENU
or

•
•
•

to move the highlight over the Setup Menu button
to display the SETUP MENU

or

to move the highlight over the Installation button
to display the INSTALLATION screen

You should see a meter displaying your signal strength.

The INSTALLATION Screen
The INSTALLATION screen shows the quality of the signal that you are receiving. Because you
have not adjusted the direction of your satellite dish antenna, you
probably have a signal strength of 0. To let you know that it is
“looking,” you should hear a short beep every few seconds.
Even though a signal strength of 50 will give you the same highquality picture and sound as a reading of 90, you should maximize
your signal as much as possible, because rain or snow can cause the
signal strength to drop significantly. This signal reduction is known
as “rain fade.” As soon as the signal can penetrate the rain cloud or
snow, your picture will return automatically.

The INSTALLATION screen

PAGE 4-18

INSTALLING THE SATELLITE DISH ANTENNA

Pointing the Satellite Dish Antenna Using the “Box”
Method

Pattern of scanning the sky

The easiest way to find the satellite signal is by scanning the sky in the general direction that the
satellite is located. While you could possibly achieve this by trial and error, you should be able to
find the signal in just a few minutes using the “box” method. What you are effectively doing is
scanning the sky in a pattern similar to the way a farmer plows a field.
It will be easiest to fine-tune your satellite dish antenna with someone else’s assistance, calling out
the signal strength while you make the adjustments. In addition, you should turn up the volume of
your TV so that you can hear the beeps while you make adjustments. When there is no signal,
beeps will occur every few seconds so that you know it is searching. As the signal strength
increases, the beeps will become much more rapid.
Before you begin make these quick checks:
•

Verify that there are no obstructions such as trees, buildings, etc., blocking the signal.

•

Verify that you are using the proper cable type (RG-6) between the satellite dish antenna
and the digital satellite receiver. Also, be sure that the connections are tight and the center
wire in the cable extends about 1/8th -inch beyond the end of the connector.

•

Verify that the azimuth and elevation values that you determined earlier are correct for
your area.

•

Get a 7/16-inch wrench (not included) to loosen and tighten the satellite dish antenna’s
bolts.

•

Find the initial direction to point your satellite dish antenna using a compass.

The “box” method begins by subtracting 10 degrees from the azimuth and subtracting 4 degrees
from the elevation values that you determined earlier.
We’ll begin by adjusting the elevation. First, loosen the nuts securing the two (one on each side)
elevation bolts just enough so that you can easily tilt the reflector up and down. Owners of the
oval dish will find a fine adjustment screw used to set the elevation. Next, line up the elevation
indicator with the tick mark corresponding to the elevation calculated earlier (result minus 4
degrees). This indicator is the leading edge of the metal just to the left of the bolt. It is
recessed inside the slot. Do not use the bolt or nut as a point of reference. Finish adjusting the
elevation by lightly tightening the bolts when the indicator is aligned with the correct tick mark.
Make sure that the satellite dish antenna doesn’t slip out of position while you are tightening the
bolts.

PAGE 4-19

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Next, we’ll adjust the azimuth. For this part of the procedure, a compass (such as the one included
in the Do-It-Yourself Installation Kit) will make it possible to point in the proper direction. This is
done by first loosening the azimuth bolts just enough in order to turn the satellite dish antenna
smoothly with a little pressure. Stand behind or beneath the satellite dish antenna reflector and,
while grasping the outer edges of the reflector, rotate the satellite dish antenna until it is pointing
toward the azimuth value determined earlier (result minus 10 degrees). Be sure that as you do this
you do not lean on the reflector, as that would affect the alignment. Don’t tighten the bolts just
yet!
1)

Slowly turn the satellite dish antenna 20 degrees towards and past the actual determined
azimuth. It should take about 20 seconds to make the sweep of the sky.

2)

If no signal was found in this pass, increase the elevation by 1 degree and slowly turn the
satellite dish antenna back the other direction. If you do find a signal, go to step 4.

3)

If you have done this for 9 passes (now 4 degrees above the determined elevation), start back
at the beginning point and try again. If you cannot achieve any signal after several tries,
recheck that the LNB satellite cable is connected to the SATELLITE IN jack - not the IN
FROM ANT jack. For additional support, call your dealer or Hughes Consumer Care Center
at 1-800-274-8995.

4)

To have reached this step it is assumed that there is some degree of signal. A numeric value
for the strength ranges from 0 to 99. While your signal strength may vary, refer to the
following map to determine the suggested signal strength goal for your area:

Typical signal strength results. Your actual signal strength may vary.

5)

Gently continue turning the satellite dish antenna reflector a small amount as you were
turning it when you began receiving a signal. Continue to adjust the satellite dish antenna in
this fashion until the signal strength meter reaches the highest possible reading. Tighten the
azimuth bolts.

6)

Slowly tilt the satellite dish antenna up and down to try to improve the signal strength reading.
When you are satisfied that you have achieved the strongest signal, tighten the elevation bolts.

You may choose to try different transponders. Each transponder transmits multiple programs at a
time. The transponder displayed when entering the screen represents the one associated with the
last viewed program (or “02” if no program has been viewed). By moving the highlight to the
transponder area, you can enter a number from 01 to 32. Different transponders may show varying
signal strengths. This is not indicative of any problem unless the variations are extreme (such as
40 and 90). In the event of signal reception problems, customer service representatives may ask
for information such as signal strength on a different transponder. Do not change transponders
trying to find the best signal since the transponder will automatically change to the one that
corresponds with the satellite channels that you view.
If you are using the oval dish, you should also check the signal strength of the other satellite(s).

PAGE 4-20

INSTALLING THE SATELLITE DISH ANTENNA

Authorizing Your Service
To confirm that the satellite dish antenna is properly adjusted to receive signals, try to receive
promotional channels from DIRECTV. If you can receive them, you can now arrange to receive
your DIRECTV programming 24 hours a day, 7 days a week, at the following number:
DIRECTV

1-800-DIRECTV (347-3288)

You can enjoy access to over 210 channels of digitally delivered sports, movies, news, and family
entertainment. Check with DIRECTV regarding details about available offerings and packages.

PAGE 4-21

WATCHING
DIRECTV
PROGRAMMING

5

This chapter will reveal many different ways to find the programs you want to watch. The first thing
you should know is that channels in the DIRECTV programming guide are arranged differently.
Local programming delivered via satellite (if available) is located in channel numbers below 100.
Channels that are not traditionally local broadcasts start at channel 100 and could go as high as 9999.
Remember, do not assume that the front panel keys are a substitute for the remote control keys.

Basic Channel Changing
There are many ways to “surf” through the available programming. You already know at least two
ways to change channels. The first of these is by using the
and
keys. Each key press takes you
to the next available channel in the direction that you selected. The second way is to enter the number
of the desired channel. For example, to go to the Direct Ticket movie previews, simply press
.
If the channel does not change right away, press
to instruct the satellite receiver that you are
finished entering digits. You can enter the number for any channel you wish.

The Channel Banner
Every time you tune to a channel, a banner will be displayed at the top of the screen. You can also
display the Channel Banner any time by pressing the
key.
The
key on the front panel of the digital satellite receiver will
also provide this functionality, if there are no other messages
indicating otherwise. Pressing
will remove the banner
immediately.
This banner contains information about the program, including the
program start and end times, title, rating, channel call sign or logo,
channel number, and program or channel-related symbols where
applicable. Symbols , as shown below, could include alternate audio,
data, new mail, can’t tape, closed caption, and/or the lock status. See
the section called “Alternate Services” later in this chapter for
information on accessing alternate audio or data services.

The CHANNEL BANNER

Icon

Meaning

DATA
SVCS.

ALT.
AUDIO

Other audio
Pay Per View Data available available

NEW
MAIL
Closed
caption
available

Unread mail

CAN’T
TAPE

Limits
enforced

Limits
override

DOLBY
DIGITAL
Dolby Digital
Taping not
audio
allowed
available

The Information Banner
Pressing the
key (or the front panel
key) a second time while the Channel Banner is
displayed will replace the information with any available description of the current program. This is
called the Information Banner. Either of these banners will go away after a few seconds, or you can
press the
key or
key to clear it on demand.

PAGE 5-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

The OneLine™ Guide
If you’d like to know what’s on another channel without switching from your current channel, use the
OneLine Guide. Simply press or and begin browsing. You can
see the channel call sign and number, titles, and program start and
end times. When you see something you like; then press
to
tune to the channel.
You may also directly enter a channel number to advance the
OneLine Guide to that channel. The other filter keys, including
for movies,
for sports, and
for news,
as well as the
key will also control the content of the
OneLine Guide.
Pressing the

key will cancel the OneLine Guide.
The OneLine Guide

TurboTune™
The TurboTune feature provides access to nine of your preferred channels on top of the current video.
The TurboTune panel is displayed by pressing the remote control
key while watching video as long as there are no messages
prompting you to press
for some other purpose. TurboTune
is not accessible from the front panel
key. The TurboTune
panel displays nine channel tags. These channels can be specified
via the TurboTune button on the SETUP MENU. The header area of
the panel displays the title of the program currently airing on the
highlighted channel tag. You can choose one of the nine by moving
the highlight over the desired channel and pressing
.A
shortcut to moving the highlight is to press the remote control
numbers that corresponds with the on-screen position of the desired
channel. In the example on the right, press 7 for CNN.

The TurboTune panel

AlphaTune™
AlphaTune enables you to tune to a channel by spelling a channel’s call sign rather than by number. To
enter the AlphaTune mode, you must first press the
key located on the lower right on the
keypad. The
symbol appears on the screen. You can now enter the numbers and letters
(located above each of the number keys) to spell the desired channel call sign. For example, to tune to
ESPN, press
. All special symbols (i.e., &, /, +, !, etc.) are located on the key. As
soon as the receiver can determine which channel you are seeking, it will tune to it automatically. No
additional keys need to be entered. If the channel call sign is fewer than four letters, you may need to
press
to indicate that you are finished. If more than one channel shares the same set of key (i.e.,
“CNN” and “COM”, both using
), the next matching occurrence is used. If that was not the
channel you wanted, just press
to find the next occurrence of that key sequence. It
is important that you enter the channel call sign exactly. With experience, you will become more
familiar with the channel name abbreviations that are used.

PAGE 5-2

WATCHING SATELLITE PROGRAMS

Alternate Services
The digital satellite receiver can support alternate audio services. To determine if the services are
available for a particular program, look for their icons below the date
and time in the Information Banner or on the on-screen guide. To
access these services when available press the
key on the
remote control. The Alternate Services banner will appear at the
bottom of the screen.

Audio
Once you have selected the Audio button you can use the and
keys to step through the audio tracks offered for the current program.

The Alternate Services panel

To choose the highlighted language, press
. On occasion an
audio track may be offered that is not being broadcast. If this is the
case, you will hear either unchanged audio or silence.

Changing channels will restore the audio track to the one that is
specified on the PREFERENCES screen. See the chapter “DIRECTV PLUS™ Digital Satellite
Receiver’s Menu System” for information on setting the default audio.

Digital Audio
Once you have selected the Digital Audio button you can use the and keys to step through the
audio tracks offered for the current program. For programs that are offered in Dolby Digital the icon
along with the name of the audio track will be displayed. The option of "Same as Audio" is always
available. This will provide PCM digital audio that is the same track as selected under the Audio
option.
To choose the highlighted digital audio, press
. On occasion an audio track may be offered that
is not being broadcast. If this is the case for the selected track, you will hear either unchanged audio or
silence.
Changing channels will restore the audio track to the one that is specified on the PREFERENCES
screen. See the chapter “DIRECTV PLUS™ Digital Satellite Receiver’s Menu System” for
information on setting the default audio.

PAGE 5-3

THE ON-SCREEN
GUIDES

6

The most powerful feature of the DIRECTV PLUS digital satellite receiver is the on-screen guides.
You may customize the on-screen guide you can see a page of channels or program listings to include
only programs of interest to you. Other advanced features available from the on-screen guides, such as
scheduling and program information, will help plan your viewing. Continue reading to learn the real
power of the digital satellite receiver’s on-screen guides. At any time you can press the
key to
display the current on-screen guide.
The on-screen guides are not accessible from the front panel keys. However, the front panel
will access the INFORMATION screen described later in this chapter if it is being pressed in
response to a message such as "Press
to order."

key

This digital satellite receiver offers a variety of on-screen guides. Each guide has its own design to
make finding programs of interest an easy task. These guides include the PROGRAM GUIDE
(SM.CELL), PROGRAM GUIDE (LG. CELL), TITLE GUIDE, and LOGO GUIDE. The digital
satellite receiver also offers the WATCHWORD™ GUIDE.
Each guide can be filtered into smaller channel groupings, as specified in your personalized favorite
Channel Lists. You can also reduce the displayed listing by specifying a Theme of interest, and then
narrow the offerings further by specifying a type within the Theme. Additional settings, such as Guide
Times and Classes, may be specified to determine the guide content. A full description of the filtering
options can be found later in this chapter.

Choosing the Guide Style
To display on-screen guides, press the
key. Press the
key again to display or remove the
guide pop-up menu. The guide menu provides buttons to access the
MAIN MENU, exit to Video, ways to narrow your search, and
Guide Style.
To choose a guide style, simply highlight the Guide Style button and
press
. A pop-up menu offering each of the guide styles will
be displayed. Highlight your selection and press the
key. The
guide will be redrawn to display your selection.
The Guide pop-up menu

Familiarize yourself with the benefits of each guide style:

PROGRAM GUIDE (SM. CELL) - This guide style displays
several rows of channels with columns indicating the time period of the programming. Cells occupy
the main portion of the screen with program titles in them. This layout makes it very easy to see what
programming at what time is being offered. The "SM. CELL" portion of the guide style name refers to
the fact that there is only one line of text associated with each program title. While this could cause the
title to be cut short, it also allows for a large number of channels to be displayed simultaneously.
PROGRAM GUIDE (LG. CELL) - This guide style, like the SM. CELL style, displays several rows
of channels with columns indicating the time period of the programming. Cells occupy the main
portion of the screen with program titles in them. This layout makes it very easy to see what
programming at what time is being offered. The "LG. CELL" portion of the guide style name refers to

PAGE 6-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

the fact that there is two lines of text associated with each program title. While this provides more
space for the program titles and for channel tags, it also reduces the number of channels to be
displayed simultaneously.
TITLE GUIDE - The guide style is convenient when you are looking for a program that is coming on
in the next few hours that you know the title of, but just don't know the channel it will be on. In this
guide style, program titles are listed in alphabetical order with reference to times and channels
displayed as supplementary information.
LOGO GUIDE - This guide style offers the greatest number of channels displayed simultaneously. It
is also the most colorful. For those viewers that choose their programming more by the channel, rather
than by program title, this is the best option. Almost every channel is represented by the logo.
WATCHWORD GUIDE - This is a special guide available in the digital satellite receiver. It creates a
list of program titles based on various keywords that you specify. First, you have to enter your
keywords on the WATCHWORD SETUP screen. Then, when you are not using your digital satellite
receiver, turn it off. It is during the "off time" that the digital satellite receiver scours the thousands of
program titles and their descriptions looking for matches to your keywords. To fully complete this
process, several hours are needed. So, it is best if you let your system do this for you while you are
asleep. When you return, selecting the WATCHWORD GUIDE will provide you with a list of
matching programs that it was able to find.
As you can see, there are various guide styles to suit various tastes and needs.

Descriptions
One guide option is to automatically display descriptions for highlighted program titles. The
descriptions usually provide information such as actors’ names, a program synopsis, and additional
rating information. Sometimes the description may be only a message describing what type of
program is highlighted, such as “Current News.”
This option is chosen via the Descriptions button on the guide pop-up menu. Displaying the extra
information reduces the number of channels or titles that can be displayed at one time.
Remember that you can always access program descriptions by pressing the
the Descriptions button is selected.

key, whether or not

General On-Screen Guide Features
While there are different ways the guides can appear, there are some things they have in common.
The guide name will always appear in the upper left corner. It may be something simple like
“PROGRAM GUIDE.” If you have filtered the guide, it could be more descriptive such as “COMEDY
MOVIES GUIDE.” (See “Filtering the Guides” section later in this chapter.)
•

Immediately below the guide title are indicators showing how the guide is further filtered. The
label to the left of the bullet specifies the current class filter setting. To the right of the bullet you
will see the current channel list.

•

In the upper right corner of your screen the current day, date, and time are displayed.

•

Just below the time you may see small icons indicating the status of the system or details about the
currently highlighted program title. They are the same icons that appear in the Channel Banner.

•

The primary body of the guide screen displays channels or program titles. You can press
on a currently airing program to tune to it. Pressing
will take you to the INFORMATION
screen described later in this chapter in the section called “The INFORMATION Screen.”

•

If a program title cannot entirely fit in the space provided, an ellipsis (…) indicates that a portion
of the title is missing.

PAGE 6-2

THE ON-SCREEN GUIDES

Using PreSelect
With the PreSelect feature you can select viewing choices in advance to avoid missing them. Use
PreSelect to plan your evening viewing; your digital satellite receiver will automatically change
channels according to your selections and control your VCR for unattended recording.
To PreSelect a program, find an upcoming program you wish to watch and press the

key.

PreSelecting Programs for Taping
You can utilize this feature commonly known as StarSight One-Touch Record (OTR). Programs that
have been scheduled to be taped will be identified with a videotape icon ( ) before the
program title on the on-screen guide. If you do not want to have the PreSelected program
recorded, press the
key again to change the setting to be automatically tuned to for
viewing.
When using the Schedule To Tape feature the following steps must be completed for the
digital satellite receiver to perform unattended recording:
•

Attach the VCR Control cable (see chapter 2, “Setting Up Your Satellite System.”)

•

Use the VCR SETUP screen (see chapter 7, “DIRECTV PLUS™ Digital Satellite
Receiver’s Menu System.”)

•

Set your VCR to match the output of the digital satellite receiver. This could be either RF
(channel 3 or 4) or A/V (phono or S-video).

•

Insert a recordable videotape of sufficient length in the VCR.

•

Leave the VCR turned ON.

PreSelecting Programs for Viewing
Programs that are PreSelected for viewing will be identified on the on-screen guide with a check mark
(ü) before the program title. An additional press of the
key will return the status to not
scheduled.

Canceling PreSelected Programs
To cancel a PreSelected a program, find the upcoming program you wish to cancel and press the
key until the check mark (ü) or videotape icon ( ) is no longer shown.
If the program is currently airing, you will need to delete the event from the SCHEDULER screen
accessed from the MAIN MENU.

The PROGRAM GUIDE (SM. CELL)

The PROGRAM GUIDE (SM. CELL) without
descriptions

The PROGRAM GUIDE (SM. CELL) with
descriptions

PAGE 6-3

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

The PROGRAM GUIDE (SM. CELL) displays 1½-hours of programming. Up to 12 channels can be
seen at one time. This number is reduced to 9 if the program description option is enabled.
The largest area of the PROGRAM GUIDE (SM. CELL) made up of cells is known as the program
grid. Some cells have arrows indicating that the program started at an earlier time or continues until a
later time than displayed in the grid. Each grid cell approximates the duration of the associated
program.
A time line spanning the width of the guide indicates the show times of the programs being displayed.
The list of blocks running down the left-hand side are the “channel tags.” Depending on the Channel
Sort (Name or Number) option specified in your system’s PREFERENCES screen (described in
“DIRECTV PLUS™ Digital Satellite Receiver’s Menu System”) the tags may display the channel
numbers or call signs. This will dictate whether the channels are listed by channel number or
alphabetically by call sign.
To navigate the guide, use the , , , and
more program offerings onto the screen.

keys. You can continue to press the

Pressing

on any title will direct you to the INFORMATION screen.

Use

to scroll through the guide entries a full page at a time.

and

or

keys to scroll

When the highlight is in the grid, use the and keys to move left and right. If you move the
highlight onto the channel tags, they will temporarily change to the opposite of what they were before
(either channel numbers or call signs).
Move the highlight to the right to move the grid area to reveal later time periods. Sometimes, after
scrolling a few hours ahead, there may be a brief delay while more information is received from the
satellite.

The PROGRAM GUIDE (LG. CELL)

The PROGRAM GUIDE (LG. CELL) without
descriptions

The PROGRAM GUIDE (LG. CELL) with
descriptions

The PROGRAM GUIDE (LG. CELL) displays two hours of programming. Up to 8 channels can be
seen at one time. This number is reduced to 6 if the program description option is enabled.
The largest area of the PROGRAM GUIDE (LG. CELL) made up of cells is known as the program
grid. Some cells have arrows indicating that the program started at an earlier time or continues until a
later time than displayed in the grid. Each grid cell approximates the duration of the associated
program.
A time line spanning the width of the guide indicates the show times of the programs being displayed.
The list of blocks running down the left-hand side are the “channel tags.” Depending on the Channel
Tag (Name/Number or Logos) option specified in the system’s PREFERENCES screen (described in

PAGE 6-4

THE ON-SCREEN GUIDES

the chapter, “DIRECTV PLUS™ Digital Satellite Receiver’s Menu System”) the tags may display the
channel numbers and call signs or network logos. Also, the Channel Sort (Name or Number) option
specified in the system’s PREFERENCES screen will dictate whether the channels are listed by
channel number, or alphabetically by call sign.
To navigate the guide, use the , , , and
more program offerings onto the screen.

keys. You can continue to press the

Pressing

on any title will direct you to the INFORMATION screen.

Use

to scroll through the guide entries a full page at a time.

and

or

keys to scroll

When the highlight is in the grid, use the and keys to move left and right. If you move the
highlight onto the channel tags, they will temporarily change to the opposite of what they were before
(either channel numbers or call signs).
Move the highlight to the right to move the grid area to reveal later time periods. Sometimes, after
scrolling a few hours ahead, there may be a brief delay while more information is received from the
satellite.

The TITLE GUIDE

The TITLE GUIDE without descriptions

The TITLE GUIDE with descriptions

The TITLE GUIDE displays up to 12 program titles at any one time. This quantity is reduced to 9 if
the program description option is enabled.
The largest area of the TITLE GUIDE is the first column that displays the program titles in
alphabetical order. If a program title cannot fit entirely, an ellipsis (…) indicates a portion of the title is
missing. The second column indicates the start time of the program. If the program is going to be
airing several times within the next few hours, the word “Multiple” will appear in this column. The
third column indicates the program channel. If the program is going to be airing on several different
channels, the word “Multiple” will appear in this column. Pressing
on any title will direct you
to the INFORMATION screen where you can select Show Times to determine which showings best
suit you.
To move around the guide, use the or keys. You can continue to press the
more program offerings onto the screen.
To speed up the process of reviewing the guide, you can use
entries a full page at a time.

or

or

keys to scroll

to page through the guide

PAGE 6-5

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

The LOGO GUIDE

The LOGO GUIDE without descriptions

The LOGO GUIDE with descriptions

The LOGO GUIDE displays up to 56 network logos at a time. This number is reduced to 42 if the
program description option is enabled.
The title of the program currently airing on the highlighted channel appears in the header area
immediately above the logo grid. Only current programming is available from the LOGO GUIDE.
To navigate the guide, use the , , , and
more program offerings onto the screen.

keys. You can continue to press the

Pressing
on any title will direct you to the INFORMATION screen. Use
through the guide entries a full page at a time.

or
and

keys to scroll
to scroll

The WATCHWORDTM Guide
The WATCHWORD guide lists programs matching one of the eight words you have specified on the
WATCHWORD screen (accessed from the SETUP MENU).
Note: For the WatchWord Guide to have the opportunity to find
programs with matching words, your digital satellite receiver must
be turned off for a period of time. It is recommended that you allow
your system to look for your words while you sleep or when you are
at work. It cannot search for words while it is turned on.
The WATCHWORD guide displays up to 8 program titles that can
be seen at once. To navigate the guide, use the or keys. You can
continue to press the or keys to scroll more program offerings
onto the screen.
The first column displays the program titles. The second column
The WATCHWORD Guide
indicates the start time of the program. The third column indicates
the channel that the program is or will be airing on. The fourth and final column indicates the keyword
that was found in the program title
Pressing

on any title will direct you to the INFORMATION screen.

To speed up the process of reviewing the guide, you can use
entries a full page at a time.

PAGE 6-6

or

to page through the guide

THE ON-SCREEN GUIDES

Filtering the Guides
Searching through hundreds of programs can be overwhelming. The digital satellite receiver will help
you find what you are looking for. By pressing the
key while already in a guide, a pop-up menu
will display, providing the filtering tools and ways to access other guide styles.
By combining each of these filter options, you can quickly narrow down over 210 channels to those
that meet your viewing interests. Once you exit to view your program, all filters except for the favorite
list will reset to an unfiltered condition.
You should also be aware that some guide styles do not provide access to certain filter options. The
unavailable filters will not appear in the Guide Menu.

Theme Filters
When the Theme Filters button is highlighted and
is pressed, a pop-up menu appears. This
menu offers all the available category groupings of programs. After
choosing a category (other than All), the drop-down menu is
replaced by another menu called Types.

The Category pop-up menu

The Types pop-up menu allows you to break down your chosen theme by type. For example, if you
chose Movies for the category, you can now choose a type of movie
such as Comedy, Drama, Sci-Fi, etc. After selecting one of these, the
guide will be further filtered to show only those channels offering
programs of the selected category and type.
Popular categories can be quickly selected from your remote control
by pressing
followed by a number key. You will see labels on
the remote control for filtering the guide to movies, sports, news, and
all. Press
for movies,
for sports, or
for news and the guide will filter accordingly. Pressing the key
sequence a second time or pressing
will restore the guide
to show all themes.
The Types pop-up menu

PAGE 6-7

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Channel List
The Lists pop-up menu enables you to filter the guide to display only channels from the selected list. In
addition to All Channels, you can choose one of your own defined
lists. See the “Fav. Lists” section of “DIRECTV PLUS™ Digital
Satellite Receiver’s Menu System” to learn how to set your favorite
lists.
You can use the
key to cycle through the lists at any time in
the on-screen guide without using the drop-down menu. The Top-10
list can only be selected via the drop-down menu.
The “Top 10” favorite list is automatically maintained by the digital
satellite receiver. The digital satellite receiver monitors the channels
viewed in your household and compiles the ten most watched
channels on the list. As viewing habits change, the list will update
itself accordingly.

The Lists pop-up menu

It should be noted that all channel lists are maintained privately within the digital satellite receiver for
your use only.

Guide Times
The Guides pop-up menu ordinarily provides easy access to future programming information. Simply
select one of the hour offsets from the current time. After a few
seconds, the selected guide will appear.
Another type of guide that may be offered is a list-type guide. These
guides do not represent channels and time, but rather a list of
possible options. These guide types are very rare.

The Guide Times pop-up menu

Class Filters
Another way to filter the guide is by using the Classes menu. From this menu you can select
classifications including the following:
•

Subscrptn will exclude the PPV channels from the on-screen
guide.

•

PPV will list only channels offering PPV programs.

•

Schedule will list channels that have events you have scheduled.

•

Other options may be listed since DIRECTV can update this list
via the satellite.

The Classes pop-up menu

PAGE 6-8

THE ON-SCREEN GUIDES

The INFORMATION Screen
To obtain more information about a particular program while viewing one of the various on-screen
guides, press the
key. This screen is also displayed when
pressing the
key on the remote control or front panel in
response to a message such as "Press
to order."
The INFORMATION screen offers the same program description
explained earlier, and more. You can see displayed the program’s
actual start time and duration, the program rating, and a variety of
options associated with the selected program.

The INFORMATION screen

Many variations of button combinations exist. The button on the left
side of the Things to Do area could be View, PreSelect, or DeSelect.
An additional button that could appear refers to pay per view
programs only. Unless your receiver is authorized to make such
purchases this button will not be displayed. It could be Buy, Cancel
$, or $ Options.

The following buttons may be available:

Done
When you highlight the Done button and press
channel offering a purchase.

, you will be returned either to the guide or to the

View
After reading the program description and related information, you may choose to view it by
highlighting the View button and pressing
. If the program is a PPV event, you may need to
complete the purchase process (either on-screen or by calling DIRECTV) before the program can
actually be viewed.

PreSelect
PreSelect is one of the handiest features of your digital satellite receiver. You can use it to plan your
evening or weekend viewing, then let the system do the rest. PreSelect will initiate a drop-down menu
offering your PreSelect options.
You can perform the PreSelect capability from within the on-screen guides. Simply highlight the
program you want schedule and press the
key. Each press of the
key cycles through the
available options.
To View will mark the selected program to be automatically tuned in when it airs. At the right time the
digital satellite receiver will turn on and tune to the appropriate channel. Your selected programs will
be identified on the on-screen guide with a check mark (ü) before the program title.
To Tape is very similar to To View; however, if you have connected your VCR to the digital satellite
receiver via the IR cable and have properly set the VCR code from the Setup Menu, the chosen
program will be recorded at the correct time. If the digital satellite receiver turned itself on to record
the program, it will also remember to turn itself back off after the program ends. Programs you have
scheduled for taping will be identified with a videotape icon ( ) before the program title in the onscreen guide.
When using the PreSelect To Tape feature the following steps must be completed for the digital
satellite receiver to perform unattended recording:
•

Attach the VCR Control cable as described in the chapter “Setting Up Your Satellite
System.”

PAGE 6-9

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

•

Use the VCR SETUP screen as described in the chapter “DIRECTV PLUS™ Digital
Satellite Receiver’s Menu System.”

•

Set your VCR to match the output of the digital satellite receiver. This could be either RF
(channel 3 or 4) or A/V (phono or S-video).

•

Insert a recordable videotape of sufficient length in the VCR.

•

Leave the VCR turned ON.

Don’t Schedule is used if you initiate the drop-down menu and then choose not to schedule anything.

PreSelect To View
The PreSelect To View option appears when the unattended recording capability is not available when
a program is not authorized for taping. In this case, the digital satellite receiver can still be scheduled to
tune to it when it comes on.

Cancel PreSelect
Once a program has been scheduled for viewing, previewing, or taping, you have the option of
canceling the action. Schedules can also be canceled directly from the on-screen guide by highlighting
a scheduled program and pressing the
key.
If you wish to switch between To View and To Tape or vice versa, you must cancel the current
selection first, then choose the newly desired action. Canceling a scheduled program will also remove
the check mark or videotape icon preceding the program title on the on-screen guide.
If the program is currently airing, you will need to delete the event from the SCHEDULER screen
accessed from the MAIN MENU.

Buy
Buy is used for pay per view programming. The price of the event is displayed under the title of the
selected program. After highlighting the button and pressing
, you will be given the opportunity
to confirm your purchase.
If you are not authorized to make the purchase directly from the digital satellite receiver, you will need
to contact DIRECTV for assistance.

Buy Options
The Buy Options button is similar to the Buy button. This button will initiate a drop-down menu with
three purchase options: View, Tape, and Don’t Purchase.
The View price indicates the cost to view the program only. A purchase of this type excludes the
possibility of taping the event for later viewing.
The Tape price indicates the cost to record the event for later viewing. Of course, you can also view
the event when it airs if you select this option.
After choosing either View or Tape, you may either confirm or cancel the purchase.
If neither purchase option is of interest to you, highlight Don’t Purchase and press

.

Cancel Purchase
Some events may allow cancellation after they have been purchased, depending on the event type, and
whether the event has been viewed. Unviewed purchases can usually be canceled. If the Cancel
Purchase button is displayed, you are allowed to cancel the previous purchase. If this button is not
offered, then most likely a portion of the event has already been viewed, committing you to the
purchase.

PAGE 6-10

THE ON-SCREEN GUIDES

Show Times
The Show Times button provides a simple way to display a concise list of other presentation times for a
certain program. Use this button to find a more convenient viewing
time.
After selecting an alternate viewing time, you will be returned to an
updated INFORMATION screen.

The SHOW TIMES screen

PAGE 6-11

DIRECTV PLUS™
DIGITAL SATELLITE
RECEIVER’S MENU
SYSTEM

7

The DIRECTV PLUS digital satellite receiver offers much more than fantastic audio and video. The
Main Menu is the primary location where you can access system management functions. From the
MAIN MENU you can access the on-screen guide, customize system features, read DIRECTV
messages, lock and unlock your system, and more.
Most of the menus and screens described in this chapter cannot be accessed from the front panel. One
exception to this is the INSTALLATION screen and the LOCK OVERRIDE pop-up panel. When
there is no satellite signal detected, pressing the
key will initiate the INSTALLATION screen
described in this chapter. If there is a message indicating that the selected program is locked, pressing
the
key will provide the opportunity to override the lock as described in this chapter.

Menu Overview
Digital satellite receiver menus have been designed to provide a logical and convenient way to access
system features and settings. The basic screen layout of each menu is divided into several distinct
areas. They are as follows:
•

Title, date, and time – Across the top of the screen you will see the title of the current menu on the
left-hand edge, and the date and time on the right-hand edge.

•

Advisory messages – Along the bottom of the screen you will see an area that is dedicated to
providing a brief explanation of the currently highlighted on-screen button.

•

Places to go – Down the left-hand edge of the screen is a variety of buttons. These buttons usually
navigate you to different screens. The top two buttons on the list are always Done and Video. The
Done button will take you back one level. The Video button will return you to the most recently
watched channel. This button is provided in case you are using the digital satellite receiver’s front
panel and don’t have access to the remote control. If the remote control is handy, pressing the
key is an easier way to return to your program. The information banner will appear briefly
or you can erase it quickly by pressing the
key again.

•

Things to do – This largest portion of the screen is dedicated to topics associated with the current
menu. Contents usually include buttons for changing settings or checking the status of some
feature. You will also see information regarding the current menu.

Some buttons contain small icons inside them, indicating their function:
The current setting will cycle through the possible settings with each press of the

key.

A list of options will be offered. This list appears in what is referred to as a “Pop-up Menu.”
A series of boxes will appear used to specify numb ers and/or letters for the particular feature.

PAGE 7-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Main Menu
From the MAIN MENU you can access the on-screen guide, customize your system features, check
incoming mail, lock and unlock your system, and more.
There are two ways to get to the MAIN MENU. First, you can press
the
keys on the remote control. Or when one of the
on-screen program guide is displayed, you can press the
key
to reveal the pop-up GUIDE MENU, then select the Main Menu
button.

Places to go from the MAIN MENU
The Guide button takes you from the MAIN MENU to the onscreen guide. You can use the guide to display what’s available at a
given time. The guide also offers a pop-up menu of buttons that are
useful for filtering the guide or changing the style of the on-screen
guide. See the chapter “The On-Screen Guides” for information.

The MAIN MENU

A quicker way to access the on-screen guide from the MAIN MENU or any other menu is by pressing
the
key, either on the remote control or on the digital satellite receiver’s front panel.
The remaining buttons provide access to those features described in greater detail in this chapter.

Setup
The Setup button will take you to the SETUP MENU, which provides access to infrequently changed
setup options of the digital satellite receiver.

Scheduler
The Scheduler button takes you to the SCHEDULER screen, where you can program and edit
automated channel-changing events. Events can be programmed to occur either once or multiple times.

Check Mail
The Check Mail button takes you to the CHECK MAIL screen. The mail feature enables DIRECTV
to inform you about upcoming special events, programming changes, offers, and other important
information.

Purchases
The Purchases button takes you to the PURCHASES screen, where you can review your recent pay
per view activity, including past and advance purchases.

Help
The Help button takes you to the ASSISTANCE screen. It should be your first stop when you need
help or have a question. Think of this feature as a quick reference manual.

Lock/Unlock
This bottom button displays a pop-up panel to activate or deactivate the LOCK. It is labeled either
Lock or Unlock indicating the option available depending on the current status of the digital satellite
receiver lock. If the digital satellite receiver is locked, you will see a small lock icon just below the
date and time at the top of the screen.

PAGE 7-2

DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER'S MENU SYSTEM

Setup Menu
Many functions of your digital satellite receiver can be customized. These settings may be modified
and reviewed in the SETUP MENU.

Places to go from the SETUP MENU
The remaining buttons provide access to those features described in
greater detail in this chapter.

Preferences
The Preferences button takes you to the PREFERENCES screen,
where you can customize the appearance of the on-screen guides and
various menus.
The SETUP MENU

Limits

The Limits button takes you to the LIMITS screen, where you can establish restrictions on the use of
the digital satellite receiver. These restrictions include program rating limits and pay per view
spending limits.

Chan. Lists
The Chan. Lists button takes you to the CHANNEL LISTS screen, where you can preset your favorite
channel selections into four groupings. Three lists can be named and used by different household
members. A fourth list is labeled “Family” and can be used to restrict access to channels to be viewed
by everyone in the household.

TurboTune™
The TurboTune button takes you to the TURBOTUNE SETUP screen, from which you may set the
channels associated with the TurboTune feature. See the chapter “Watching DIRECTV®
Programming” for more information on using TurboTune. Refer to the “TurboTune” section later in
this chapter for information about programming the TurboTune feature.

Installation
The Installation button takes you to the INSTALLATION screen, which contains utilities to facilitate
installation of your satellite dish antenna. You can also evaluate your system’s signal strength via the
INSTALLATION screen.

VCR Setup
The VCR Setup button takes you to the VCR SETUP screen, which is used to allow the digital satellite
receiver to be able to perform unattended recording on a VCR. You will need to tell the digital satellite
receiver what your VCR brand and the code used to control it.

WatchWord
The WatchWord button takes you to the WATCHWORD screen, which is used to specify key words
in program titles and descriptions that are of interest to you. After specifying up to eight different
words, the digital satellite receiver will search for program information containing one or more of these
words while the digital satellite receiver is in standby mode.

PAGE 7-3

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Things to do in the SETUP MENU
Current settings overview
An overview of the current settings can be reviewed without having to access each associated screen.

Scheduler
The digital satellite receiver is equipped with a SCHEDULER that allows up to 32 events to be
programmed. You can use the SCHEDULER feature along with
your VCR to record programs unattended. The SCHEDULER can
be used to automatically tune to a program at a specific date and
time or at a specific time on a repeating basis.
With the digital satellite receiver you can have programs taped
automatically.
When using the PreSelect To Tape feature, the following steps must
be completed for the digital satellite receiver to perform unattended
recording:
•

Attach the VCR Control cable as described in the chapter 2,
“Setting Up Your Satellite System.”

The SCHEDULER screen

•

Use the VCR SETUP utility as described elsewhere in this
chapter.

•

Set your VCR to match the output of the digital satellite receiver. This could be either RF
(channel 3 or 4) or A/V (phono or S-video).

•

Insert a recordable videotape of sufficient length in the VCR.

•

Leave the VCR turned ON.

Things to do in the SCHEDULER screen
The SCHEDULER screen displays up to seven rows of events. You can use the
through the events.

key to scroll

There are multiple settings for the On column: a check mark (ü) for viewing only, or a videotape
symbol (
) for taping.

Editing an event
The “Events” portion of the screen displays up to seven previously scheduled events at one time. If
more than seven events are already scheduled, you may use either the key to scroll down, or the
key to view the additional events. A small arrow at the top or bottom of the event list indicates that
there are additional events.
Once you have highlighted the event you wish to set or edit, press
. You will be prompted with a
pop-up menu. If you choose the scheduling option, the digital satellite receiver will turn on (if
necessary) and tune to the specified channel at the correct date and time. If the Schedule to Tape
option is provided and is chosen, and you have successfully completed the VCR setup procedure, the
digital satellite receiver will allow recording of the event. To remove a previously scheduled event,
select the Delete option. If you inadvertently pressed
, select Cancel.
After choosing a scheduling option, a pop-up panel appears for channel selection. You can enter the
desired channel using either the number keys on the remote control or the and or
and .
After specifying a channel, press the

PAGE 7-4

key or select OK when you are ready to continue.

DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER'S MENU SYSTEM

Next, enter a Start time using either the number keys on the remote control or the
to continue.

and

keys. Press

You then must specify whether the time you entered is AM or PM (or N for noon, or M for midnight if
the time specified is 12:00) using the and keys. To continue, press .
Using the same procedure as setting the start time, set the program Duration as hours and minutes. As
before, use to advance to the Frequency column.
The Frequency column is very versatile. Using the and keys, you can specify when, or how often,
the event occurs. Your choices are: Today, Tomorrow, Every Mon, Every Tue, Every Wed, Every Thu,
Every Fri, Every Sat, Every Sun, Everyday, Mon-Fri, or “/” to specify an exact date. If you are
specifying a date, enter the numbers using the remote control in month/day format. The year will be set
automatically. Events can be scheduled up to eleven months in advance. Once you have set the
Frequency, advance using the key.
Review your settings and choose OK. Otherwise, choose Cancel to delete the edits made to this event.

Check Mail
The CHECK MAIL feature of the digital satellite receiver enables DIRECTV to notify you about
important information, upcoming special events, offers, and other
promotional programming.
When new messages are received, a “new mail” icon appears at the
top of all menu screens. This indicator will remain on the menus
until you have read the new message.
When you highlight the Check Mail button, the advisory message at
the bottom of the screen indicates if there are any messages to read.
If there are, you can press
to access the CHECK MAIL
screen.
The CHECK MAIL screen

Things to do in the CHECK MAIL screen
Message
The Message button will allow you to cycle through multiple messages if more than one piece of mail
is available. Highlight the Message button and use the and keys to step through the messages.

Page
The Page button will allow you to cycle through the pages of a multi-page message. Highlight the
Page button and use the and keys to step through the pages.

Erase
The Erase button will remove a piece of mail from your mailbox. Please be aware that once a piece of
mail has been erased, it cannot be retrieved. Messages will self erase if they become outdated or if
space is needed to hold newer incoming messages.

Purchases
The PURCHASE screen displays recently viewed and advanced purchased pay per view events. You
can choose between Purchase History and Upcoming Purchases by selecting the History button or
Upcoming button located in the Places to Go area of the PURCHASES screen.

PAGE 7-5

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

For each purchase, the event channel, title, start date and time, and cost is listed. If there are more
events than can fit on the screen, use the key or advance a page at a time using
to view them

Places to go from the PURCHASES screen
History/Upcoming
The History or Upcoming button appears only on the complementary screen. This means that if you
are viewing history on the PURCHASES screen, you will have the Upcoming button offered.
Conversely, if you are viewing upcoming on the PURCHASES screen, you will have the History
button offered in the Places To Go area.

Things to do on the PURCHASES screen
Purchase History
The Purchase History displays recently viewed pay per view events that will be or have been charged
to you. You will not see events you purchased but later canceled, or cancelable events that were
purchased but which the digital satellite receiver never tuned to, will not appear. Events that were
ordered by directly calling DIRECTV will also not appear on this list. You cannot remove events from
this list. Reported events will disappear from this list as the digital satellite receiver needs space to log
more recent purchases.
You will see the event channel, title, the start date and time, and the cost for each purchase. There may
be more events than can fit on the screen. You can access these by using the key or
key.
If you need to discuss an event with DIRECTV, highlight the questioned event and press
Additional information will be displayed.

.

Upcoming Purchases
The Upcoming Purchases screen displays PPV events you have purchased but not yet viewed, or
purchased but never viewed. Events that were ordered by calling DIRECTV will not appear on this list.
You will see the event channel, title, the start date and time, and the cost for each purchase. There may
be more events than can fit on the screen. You can access these by using the key or
key.
If you would like to cancel an event, highlight the event in question and press
. A pop-up panel
will be displayed where you may be given the opportunity to cancel your purchase. Be aware that
cancellation of some events may not be possible.

Lock/Unlock
When you first receive your satellite system, it will be unlocked; (i.e., no limits or restrictions are in
effect). To enforce the limits (spending, ratings, and “Family” favorite list), you must lock the system.
When the button on the MAIN MENU reads Lock, no lock symbol appears at the top of the menu
screen, indicating that the system is unlocked.
NOTE: Once the digital satellite receiver is locked, only existing Family list channels will be
accessible. If the Family list does not have channels on it, no channels can be viewed without first
unlocking the digital satellite receiver. To avoid this inconvenience, verify the contents of the
Family list before locking the digital satellite receiver.

PAGE 7-6

DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER'S MENU SYSTEM

Locking Procedure
When the Lock button is selected, the LOCK SYSTEM pop-up panel is displayed. Use the and
keys or the remote control number keys to enter a four-digit
passcode of your choosing. If you enter the code using the number
keys, you will not see the numbers appear on the screen. After
entering a four-digit passcode, highlight and select OK to proceed.
Otherwise, choose Cancel to cancel the locking process.
If you continue, you will be asked to confirm the code by entering it
again in the same fashion as before. Once again, highlight and select
OK to proceed. Otherwise, choose Cancel.

The LOCK pop-up panel

Once OK has been selected, the digital satellite receiver is locked.
You will need code whenever you wish to unlock or override the
lock. The button used to lock your system is now used to unlock
your receiver. A lock symbol appears at the top of every menu
screen to remind you that the digital satellite receiver is locked.

Unlocking Procedure
To remove the lock and its restrictions, highlight the Unlock button and press the

key.

When the SYSTEM UNLOCK pop-up panel appears, you can use
the and keys or the remote control number keys to enter the
four-digit passcode that you used to lock the digital satellite receiver
earlier. If you enter the code using the number keys, you will not see
the numbers appear on the screen.
After entering the passcode, highlight and select OK. Once the
digital satellite receiver has been unlocked, all limits and
restrictions are removed! Otherwise, choose Cancel to keep the
lock in effect.

The UNLOCK pop-up panel

If you forget your four-digit code, you must call DIRECTV for
assistance.

Temporarily Overriding the Lock
There are times you may wish to temporarily remove the restrictions imposed by locking. You can do
this without unlocking the digital satellite receiver. When you press
, when prompted, the OVERRIDE LOCK pop-up will be
displayed. It looks and navigates just like the SYSTEM UNLOCK
pop-up.

The OVERRIDE LOCK pop-up panel on menus

Note: Once the correct four-digit code is entered, the digital
satellite receiver will remain unlocked until you power the
digital satellite receiver off. At that time all locks and limits will
be enforced again.

PAGE 7-7

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Preferences
By changing the various options on the PREFERENCES screen, you can customize the digital
satellite receiver to operate in the way that best suits your needs.
You can access the PREFERENCES screen at any time and as
often as you like to change any of these settings. Making changes
cannot harm your satellite system in any way.

Places to go from the PREFERENCES
screen
Advanced
When you select Advanced, the ADVANCED PREFERENCES
screen will be displayed. Here, you can also reset all options to the
factory default settings.

The PREFERENCES screen

Things to do in the PREFERENCES screen
MultiColor
The MultiColor option allows you to choose whether or not programs in the on-screen guide will be
color coded to indicate their category. When enabled, programs that are movies will appear on a rose
background, sports on a green background, and news on a brown background. All other program
categories will continue to appear on a blue background.

Chan. Tags
The Chan. Tags option will influence only the appearance of the PROGRAM GUIDE styles. With
this control, you may choose whether the channel tags will appear as channel numbers and call signs or
as network logos.

Chan. Sort
By default, “Channel Sort Option” is set to Number. This numerically lists channels in the program
guide. Setting this option to Name will display channels in alphabetical order.
NOTE: If you sort the channels by Name, please take note. Using the
and
keys to step
through the channels will appear to change channels a random order when, in fact, the channels
are sorted and tuned to in alphabetical order.

Scheme
The SCHEME pop-up menu enables you to select a color scheme for the on-screen guides and menus.

Audio
The DEFAULT AUDIO pop-up menu enables you to specify the audio track for programs you watch.
While English is the default audio, you may choose an alternate audio track. If your chosen audio track
is available for the program, you will hear it. Otherwise, you will hear will be the primary audio track
in which the program produced.

Language
The LANGUAGE option enables you to specify the language in which menus and messages are
displayed. While English is the default language, you may choose Spanish. Be aware that program
titles and descriptions will continue to be in English since that text is broadcast.

PAGE 7-8

DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER'S MENU SYSTEM

Filters
The default setting for Filters is “Temporary.” With a setting of “Temporary,” each time you leave the
on-screen guide, all filters other than Channel List will reset (all categories and complete class). If you
change the Filters setting to “Persistent,” any filtering that you should happen to do will survive
exiting the on-screen guide and be in effect for the OneLine Guide and even later when returning to
the on-screen guide at a later time.

Advanced Preferences
The ADVANCED PREFERENCES screen contains options that are less likely to require changes
once they are set. Most users will not make any changes to this
screen. This screen also provides a means to reset all preference
options to the factory defaults.

Things to do in the ADVANCED
PREFERENCES screen
Receiver ID
Someday, you may choose to get a second digital satellite receiver.
If both receivers are in the same room or if you are using an RF
remote control or a remote control extender, you may experience
The ADVANCED PREFERENCES screen
interference between signals. To avoid this “cross talk,” simply
highlight the Receiver ID button and press
on the remote control to be used for that specific
digital satellite receiver. Remember to set your remote control to the desired code first. For information
regarding changing the remote control code, see the chapter “Programming Your Remote Control.”

Screen Ratio
Screen Ratio should be set to 4:3 for most televisions, which is the default. This indicates that you are
using a standard format television screen. However, if you have a wide-screen television, you may
want to change this setting to the 16:9 option. While setting this option to the wrong format will not
harm your TV, it may cause a distorted picture.

Channel Lock
The Channel Lock setting provides a way for you to set your digital satellite receiver to permanently
stay on a specified channel. When the setting is anything other than “- - - -” the digital satellite receiver
will always power up on that channel and will ignore any attempts to change the channel. To allow
channel changing to function again, set this option back to “- - - -.”

Input Key
The Input Key option allows you to enable or disable the functionality of the
key on your
remote control. This is useful if you are not using the local TV pass through capability of your digital
satellite receiver and want to avoid getting a snowy picture from inadvertent presses of the
key.
Please note that the pass through capability happens automatically when the digital satellite receiver is
powered off.

Demo Mode
The Demo Mode is a feature that is primarily intended for in-store presentations. When enabled, the
digital satellite receiver will step through a variety of features and display messages decribing these
features. While pressing any key will allow you to regain operation of your digital satellite receiver,
this is only temporary. After several minutes of non-interaction, the demonstration will begin again. To
stop the demonstration mode permanently, disable the Demo Mode via this button.

PAGE 7-9

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Factory Defaults
If you ever want to reset the digital satellite receiver preferences, select the Factory Defaults button.

Limits
The LIMITS screen provides settings to help you control the viewing restrictions of DIRECTV®
programming. These limits, when accompanied by the CHANNEL
LISTS, put a great degree of control in your hands.
For the TV Timer, Rating and Spending limits to be enforced,
the digital satellite receiver must be locked, as described earlier
in this chapter.

Places to go from the LIMITS screen

The LIMITS screen

TV Timer
When you select TV Allow, the TV TIMER screen will be presented. If your receiver is locked, you
will need to enter your passcode to access this screen.
From the TV TIMER screen you can specify the hours that
DIRECTV® programming can be viewed on your receiver. This is
done by highlighting each of the days you wish to control and
pressing
. After selecting a day of the week, you can set an
acceptable start and end viewing period or a total viewing duration.

The TV TIMER screen

Things to do in the LIMITS screen
Max Rating
Program ratings indicate the suitability of a program’s content for a given audience. For families with
younger children, a lower rating limit may be desirable. Other
families may choose to allow viewing of more sophisticated
programming. The LIMITS screen leaves this choice and control up
to you.
Highlight the Max Ratings button and press
to display the
MAX RATING pop-up menu where you set the limit. When the
digital satellite receiver is locked, the passcode must be entered to
change the ratings limit.
Determine the highest allowable rating for your family and highlight
it. When you press
all ratings up to and including the chosen
rating will be checked. All higher ratings will be cleared. You may
choose to Lock All or Allow All instead of setting a specific limit.

PAGE 7-10

The MAX RATING pop-up panel

DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER'S MENU SYSTEM

Max Spending
Pay per view access enables you to purchase special, limited-broadcast events such as sporting events
and movies. You can set the maximum purchase price on a per-event
basis. To change the displayed limit, highlight the Max Spending
button and press
to display the SPENDING LIMIT pop-up
panel. When the digital satellite receiver is locked, the passcode will
be needed to change the ratings limit.
Use the number keys on the remote control to set the limit or use the
and keys to increase or decrease each digit. Use the and
keys to highlight the digit that you want to change. The maximum
limit is $655 per event.
Highlight OK and press

to confirm the entered amount.

The SPENDING LIMIT pop-up panel

Channel Lists
Channel Lists are provided to help you organize the hundreds of available channels into groupings that
suit the needs of your household. Each list can contain as many or as
few channels as you would like. You can customize these groupings
in a variety of ways. For example, Fav. A could be Dad’s favorite
channels, Fav. B could be Mom’s favorites, Fav. C could be the
kids’ channels, and Family could be all channels that Mom and Dad
have deemed appropriate for the entire family. Each of the lists, with
the exception of Family, can be renamed.

The CHANNEL LISTS setup screen

NOTE: Once the digital satellite receiver is locked, only existing
Family list channels will be accessible. If the Family list has not
had channels added to it, no channels can be viewed without first
unlocking the digital satellite receiver. To avoid this
inconvenience, set up the Family list before locking the digital
satellite receiver.

Places to go from the CHANNEL LISTS screen
Rename
When you highlight the Rename button and press the
key, a Rename List pop-up menu appears.
You can choose any of the first three lists to be renamed. The All, Family, and Top 10 lists cannot be
renamed. Once you have selected a list, a Rename List entry keyboard pop-up panel appears. You can
highlight the desired letter using the , , , and keys. Press
to enter the letter. When you
have finished, choose OK.

Auto Set
AutoSet is designed to help in the initial programming of your channel lists. When you select the Auto
Set button, a pop-up menu appears showing each of the channel lists. Highlight and select a channel
list to be programmed. Once selected, the Auto Set Progress pop-up status panel appears. It will take
several minutes for the digital satellite receiver to scan through all channels and determine which ones
you are authorized to receive. The results of this scan will be stored in the designated channel list.
Note: Auto Set may exclude some channels such as the Music Choice channels or include some
pay per view channels. This does not mean that the digital satellite receiver is faulty. These

PAGE 7-11

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

channels were excluded or included due to the digital satellite receiver’s analysis process. You
may edit the lists manually to correct these oversights.

Clear
You may decide to remove all channels from a particular list later on. Selecting Clear will allow you to
clear all channels from a chosen list. You may then add channels back in.

Set
If you decide to include all channels in a particular list, selecting Set will allow you to specify the list.
You may then remove channels from this list if you so choose.

Things to do in the CHANNEL LISTS screen
Tag Boxes
The four columns of small boxes on the right hand side of the screen are the Tag Boxes. The first three
columns are the lists traditionally known as Fav.A, Fav.B, and Fav.C. The farthest right hand column
is the Family list.
In the CHANNEL LISTS screen, use the , , , and keys to highlight the button that corresponds
to the channel number and list that you wish to change. Press the
key to add or remove the
check mark, which indicates that the channel in that row is included in the list shown at the top of the
column.
To help you decide whether to include or exclude a certain channel, the title of the currently airing
program for that channel will appear at the top of the screen.
Remember that when the digital satellite receiver is locked, only channels in the Family list can
be viewed. This means that even though a channel appears on the Fav. A, B, C, or All Channels list,
the selected channel must also be on the Family list in order to see or hear it.
For the Family List limit to be in force, the digital satellite receiver must be locked. Locking is
described earlier in this chapter. When the system is locked the passcode will be needed to modify the
settings of the channel lists.

TurboTune™
The TURBOTUNE SETUP screen is used to specify which nine channels that will appear in the
TurboTune pop-up panel that shows over video when
is
pressed.

Things to do in the TURBOTUNE
SETUP screen
Set Channel
Using the , , , and keys, highlight one of the nine channel
boxes. You can enter the desired channel using the number keys on
the remote control, or by using the
and . Pressing
while
highlighting one of the channel boxes will also initiate a pop-up
panel that will allow you to set the channel using the and keys
on the remote control or the digital satellite receiver’s front panel.

PAGE 7-12

The TURBOTUNE setup screen

DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER'S MENU SYSTEM

Installation
The INSTALLATION screen provides the utilities that makes the setup and testing of your system
simple and convenient.

Places to go from the INSTALLATION
screen
System Test
The System Test button takes you to the SYSTEM TEST screen.

New Card
The NEW CARD screen provides a way for DIRECTV to distribute
new access cards. Should you be issued a new card, you will need to
activate it. Follow the on-screen instructions carefully to initialize it.
Once the process has begun, your old access card will no longer allow viewing. You should not
interrupt the process once it has begun. An interruption could cause both the old and the new card to
become invalid. When the process is complete, your new access card will be usable, while the old card
will no longer be valid.

The INSTALLATION screen

Satellite
This button only applies for oval dishes that are equipped with LNBs that receive signals from 101°,
119° and possibly 110°. Each time this button is selected, the satellite being monitored for signal
strength will advance.

Transponder #
You may want to try different transponders to troubleshoot satellite signal reception problems. Each
transponder transmits multiple programs at a time. The transponder shown when the screen first
displays represents the one associated with the last viewed program. By moving the highlight to the
transponder area, you can enter a number from 01 to 32. Different transponders may show varying
signal strengths. This is normal unless the variations are extreme (such as 40 and 90). In the event of
signal reception problems, customer service representatives may ask for signal strength on a different
transponder. Do not change transponders trying to find the best signal since the transponder will
automatically change depending on the channel you want to view.
Another signal strength utility that you may find useful is the Cable Test that can be found in the
SYSTEM TEST screen.

Receiver ID
Someday, you may choose to get a second digital satellite receiver. If both receivers are in the same
room or if you are using an RF remote control or a remote control extender, you may experience
interference between signals. To avoid this “cross talk,” simply highlight the Receiver ID button and
press
on the remote control to be used for that specific digital satellite receiver. Remember to
set your remote control to the desired code first. For information regarding changing the remote control
code, see the chapter “Programming Your Remote Control.”

Dish Type
The Dish Type button will initiate a pop-up menu where you can choose the style of satellite dish you
are using. The following options are provided in that menu:
SINGLE – Refers to the traditional 18” satellite dish. This dish will be configured with an LNB with
two outputs. (HSYS-E4532)

PAGE 7-13

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

DUAL – Refers to the larger, oval, multi-LNB satellite dish. This dish will be configured with two
LNB’s in the positions marked “SAT A” (101°) and “SAT B” (119°). Each LNB will have two
outputs. (HSYS-E4574)
TRIPLE - Refers to the larger, oval, multi-LNB satellite dish. This dish will be configured with three
LNB’s in the positions marked “SAT A” (101°), “SAT B” (119°) and “SAT C” (110°). LNB’s for use
with SAT A & B will have 2 outputs, and the LNB for SAT C will have 1 output. (HSYS-E4574 used
w/ additional LNB for SAT. C. The additional LNB is available from your installer.)
Note: Choosing the correct dish type is necessary to obtain correct pointing results.

Position
After selecting Position from the INSTALLATION screen a pop-up menu called Alignment Mode
will appear. You can enter your location by either Align by ZIP or Align by LAT/LONG. After making
your selection, the appropriate pop-up entry panel will appear. Use the and keys or use the
numeric keypad to change the value of the digits. Press the key to advance or the key to back up.
Once you have entered all of the correct digits, select OK. The calculated results on the proper
direction to point your satellite dish antenna will be displayed.

Things to do in the INSTALLATION screen
Here, the quality of the satellite signal is automatically displayed. In addition to using this at
installation time, you can use it to troubleshoot if you experience loss of signal, momentary video
freezing, or similar problems.

System Test
Whenever you experience a problem with your satellite system, you can use the SYSTEM TEST
screen, which runs a series of internal diagnostics that will provide
you with basic information about the status of your system.

Things to do in the SYSTEM TEST
screen
Receiver Test
Depending on your test results, you may be able to remedy the
problem yourself. For example, if your Access Card is missing,
verify that it is facing the right direction and try reinserting it. A “No
Dial Tone” message indicates that the phone line is in use or the
SYSTEM TEST screen
digital satellite receiver is disconnected from the phone line. If you
cannot remedy a problem yourself, call your dealer or Hughes Consumer Relations at 1-800-274-8995
and provide the technician with a complete description of the problem and the results of the system
test. The technician will assist you with additional repair information and instructions.

Cable Test
When Cable Test is selected the digital satellite receiver scans through all transponders and displays
the signal strength for each. If there are any detectable problems, you will be notified of the most likely
cause of the problem. Otherwise, you may simply find this test to be a convenient way to analyze your
signal quality.

PAGE 7-14

DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER'S MENU SYSTEM

VCR Setup
The VCR SETUP screen provides access to the settings that will allow the digital satellite receiver to
communicate the record and stop commands to your VCR.

Things to do in the VCR SETUP screen
Brand
Search through the various brands of VCRs that are supported using
the and keys. Related brands that share the same control codes
may be suggested. You may want to experiment with these if you are
having difficulty finding a functioning code under your VCR’s own
brand name.
The VCR SETUP screen

Code

More than one code may be assigned to your brand of VCR. Try each of the codes offered by using the
and keys to step through each code. Alternate between this procedure and testing the code.

Test (Record/Stop)
The testing function allows you to verify that the specified brand and code will control your VCR. To
run the test, the VCR Control cable must be properly attached, a recordable tape must be in the VCR
and the VCR powered on.
Use the front panel of the digital satellite receiver, rather than the remote control, when testing the
codes. This is because signals coming from the remote control at the same time as signals coming from
the VCR Control cable could give unreliable test results.
Be sure to test both the Record and the Stop commands, which are necessary for successful taping
capability. If either Record or Stop fails to function, try other Codes associated with your VCR brand.
If you are unsuccessful in the test process after trying all available codes, recheck your VCR Control
cable connections and IR emitter placement.

WatchWord
The WATCHWORD setup screen is used to specify up to eight different words that can be used to
identify programming of interest to you. While the digital satellite
receiver is in standby mode the program titles and descriptions in the
guide will be searched. Programs which contain matching words,
will be included in the WATCHWORD on-screen guide.
Note: For the WatchWord Guide to have the opportunity to find
programs with matching words, your digital satellite receiver must
be turned off for a period of time. It is recommended that you
allow your system to look for your words while you sleep or when
you are at work. It cannot search for words while it is turned on.

The WATCHWORD setup screen

Things to do in the WATCHWORD
screen

WatchWord #
Highlighting one of the eight choices and pressing
will initiate a pop-up panel where you can
define a search word. If “CAGNEY” and “ALIEN” were specified, the “CAGNEY” search word
might find movies in which James Cagney performed in, as well as the TV series “Cagney and Lacey.”

PAGE 7-15

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

The “ALIEN” search word might find the movie “Aliens” as well as any program which includes the
word “alien” in the description. Partial words work as well.
Entering the desired words is easy using the pop-up keyboard. You can highlight the desired letter
using the , , , and keys. Press
to enter the letter. Once
the word in entered, choose OK.

The WatchWord pop-up keyboard

PAGE 7-16

USING D-VHS
FEATURES

8

This DIRECTV PLUS digital satellite receiver has the added advantage of being compatible with the
Hughes HDR-205 D-VHS video recorder. This recorder allows you to record DIRECTV
programming in the highest quality possible. This is because the D-VHS records the actual digital
signal, rather than a converted analog signal. The advantage to this is that every time you play the tape
back, you will be able to enjoy it in the same picture and sound quality in which it was originally
broadcast.

Connecting the Digital A/V Cable
Before the features that are described in this chapter can be accessed, you must have correctly
connected a D-VHS video deck to your digital satellite receiver by way of a digital A/V cable. If you
connect this cable after the digital satellite receiver or D-VHS deck has been powered on, it may take
several seconds for each unit to detect that the connection has been made.
With the proper connections you can have your digital satellite receiver control your VCR for
unattended recording. First, you will need to plug the digital A/V cable into the back of your digital
satellite receiver. Then connect the other end of the digital A/V cable to your D-VHS VCR.

VCR Setup
The VCR SETUP screen is used to specify the record mode that you will want to use most often. This
screen replaces the VCR SETUP screen that is described in the
chapter, “DIRECTV PLUS™ Digital Satellite Receiver’s Menu
System.” A D-VHS VCR and a standard VCR cannot be controlled
at the same time.

Things to do on the VCR SETUP screen
From the D-VHS VCR SETUP screen you can change the default
Recording Type and review the current status of the D-VHS
recorder.

Recording Type
The VCR SETUP screen for D-VHS

The Recording Type setting is for where you do not explicitly
specify the recording mode for recordings initiated through your
digital satellite receiver. By default, the recording setting is “Digital.” This is because you have most
likely purchased a D-VHS ready digital satellite receiver and a D-VHS video deck to take advantage of
the digital recording feature. If you will be recording programs that will be played back on a non-DVHS you may choose to change this setting to “Analog EP” or “Analog SP” for compatibility. Keep in
mind that whenever you schedule a recording event you can change the record type to be the different
from the default, if so desired.

PAGE 8-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Recording Speed
The Recording Speed setting is for specifying the default speed for analog recording. See your D-VHS
owner’s manual to determine the benefits of the two recording speed options.

Test D-VHS Status
The Test D-VHS Status field displays the current tape transport
activity.
If you press the
key while the Test D-VHS Status button is
highlighted, the TEST D-VHS STATUS screen will appear. The
TEST D-VHS STATUS screen dynamically reports the current
status of the D-VHS VCR. For example, the Motion Mode status
will change from “Rewind” to “Stop” as the VCR stops at the
beginning of the tape after a rewind operation.

The TEST D-VHS STATUS screen

Transport Controls
The D-VHS VCR pop-up control panel appears when the
satellite receiver is in video mode. Pressing either the
keys again, pressing the
key will make the control panel
disappear.

keys are pressed and the digital

The D-VHS pop-up control panel uses familiar button icons, similar
to standard VCR buttons. There is a status area on the lower portion
of the control panel that displays the current VCR activity.

The D-VHS pop-up control panel

Icon

Action

Reset
tape
counter

Rewind

Stop

Play

Fast
forward

Skip to
last
index

Pause

Skip to
next
index

Record

Status Displays
There are several status displays that can occur when utilizing the D-VHS features of the digital
satellite receiver. Take a moment to familiarize these displays and how they may differ when in the
D-VHS mode from normal DIRECTV programming. The various displays disappear automatically
after a few seconds, or can be removed sooner by pressing the
key.
The digital satellite receiver displays a status advisory when the D-VHS VCR initiates an action and
the D-VHS control panel is not being displayed. The status advisory shows the VCR activity and the
tape counter or error messages.
When playing back a D-VHS recording, the CHANNEL BANNER can be displayed by pressing the
key. The date and time that the program was recorded are displayed in the banner. The date and

PAGE 8-2

USING THE D-VHS FEATURES

time displayed in the upper right corner are associated with the time that the program was recorded,
rather than the current date and time.
The INFORMATION BANNER can be displayed by pressing the
BANNER is displayed.

key while the CHANNEL

The OneLine Guide appears when you press the and keys. The full program guide is not available
during D-VHS playback, so only the playing program’s information is available.
The ALTERNATE SERVICES pop-up panel is accessible by pressing the

key.

You should be aware that initiating any of these displays while a program is being recorded digitally
will not interfere with your recording. Superimposed displays are not recorded in D-VHS mode,
however would be recorded if you are recording in analog mode.

Lockout Warnings
During D-VHS recording or playback some features of the digital satellite receiver are disabled to
prevent interruption. When you request access to one of the locked out features, a warning message is
displayed. If you do not heed the warning and press the
key to continue, recording or playback
stops and returns control of the digital satellite receiver to you. If you do not interrupt the recording or
playback, press
, or wait several seconds for the warning to disappear.

Scheduling to Record
Scheduling for unattended recording is very much the same whether you have a D-VHS VCR or not.
With a D-VHS VCR, however, you are given additional options as to whether you want to record in
digital or analog mode.
Just as before, you can schedule future programs to be recorded simply by highlighting the desired
program in the guide and pressing the
key.
When editing an event on the SCHEDULER screen you are prompted in the Schedule Options pop-up
menu as to the type of recording you wish to do: digital or analog.
Programs and events that are scheduled to be recorded are marked
with a video tape icon. The analog tape icon simply looks like a
video tape (
), while the digital tape is indicated by the D-VHS
“D” symbol. These icons are used on the on-screen guides and on
the SCHEDULER screen.
NOTE: For all scheduled recording events, the D-VHS VCR
must be in the power “off” mode and have a recordable tape of
the correct type and length inserted.
D-VHS Schedule Options

Controlling Your D-VHS VCR with
Your Remote Control
This procedure assumes you are using a Hughes Network Systems brand D-VHS VCR.
While holding down the “VCR” key, press the “Mute” key, and simultaneously release both keys. The
“VCR” key will light and stay lit.
You are now in code entry mode. Simply use the remote control keypad to enter “0 1 3”. Press the
“VCR” key to lock the code in. The remote will remember the code until you reprogram it.

PAGE 8-3

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

The VCR keys on your remote control should now operate the VCR transport functions.

For additional information regarding D-VHS VCR features, please refer to the owner’s manual that
accompanied your D-VHS VCR.

PAGE 8-4

PROGRAMMING
YOUR REMOTE
CONTROL

9

You can use the remote control that came with your DIRECTV PLUS digital satellite receiver to
control other components in your entertainment system.

Programming the Remote
Control
There are two ways to program your remote control to match your
equipment: code scan and code entry. Code scan can take some time, but it
avoids having to refer to this manual to program your remote control. Code
entry saves some time but you will need to look up the codes assigned to the
devices.

Programming Mode
Keep your remote control aimed at the device you want to control during this
process. The remote control will send out the “power” command for the
device being programmed.
While holding down the device key (i.e., TV) that you are programming,
press the “Mute” key for one full second. Then release the keys. The device
key should light and stay lit. If it doesn’t, repeat the process.
Then choose either the code scan or code entry method.

Code Scan
Once you are in programming mode, repeatedly tap the
key to step
through the codes, sending out the power command. This could take some
time since there are could be many for each type of device. When your device
shuts off, you have found the code. If you inadvertently go past a code that
responded, or realized that you may not have been aiming the remote at the
device, you can use the
key to step backward through the codes. Press the
key to verify that you haven’t missed the code. In order to lock in the
code, press the device key again. The remote will remember the code until
you reprogram it.

Code Entry
First, look up the device type and brand in the following charts. You will find
a list of numbers; one or more of which should operate your device. If there is
more than one code, you will need to try each of them to find the one that
works best.
Once you are in code entry mode, enter the three-digit code. Press the device
key being programmed once again to lock in the entered code. The remote
will remember the code until you reprogram it.

PAGE 9-1

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Test if the entered code matches your device by pressing the
key. If the device works, you’re all
set. Otherwise, repeat the process using the next code for your brand or try the code scan procedure.
TELEVISION
Admiral
A Mark
Akai
Amstrad
Anam

CODE NUMBER
072 081 160 161
112 143
070 146
052
043 054 056 080 112
131
AOC
070 004 058 112
Audiovox
076 120
Blaupunkt
088
Bruette
572
Candle
070 002 003 004
Capehart
058
Cetronic
043
Citizen
070 002 003 004 043
101 103 143
Classic
043
Concerto
004
Contec
043 050 051
Coronado
143
Craig
043 054 191
Crown
043 143
Curtis Mathes 070 101 143 004
CXC
043
Daewoo
076 103 004 016 043
114 120 127 143 128
136 192 044
Daytron
004 143
Dynasty
043
Dynatech
062
Electrohome 024 076 120 143
Emerson
004 005 028 043 047
048 050 051 076 120
143 151 153 154 155
070 096 191
Fisher
007 057
Funal
028 043
Futuretech
043
GE
160 165 161 070 008
009 034 056 073 074
130 155 167 004 145
Goldstar
004 106 110 112 119
127 143 193
Hall Mark
004
Hitachi
011 004 009 010 012
023 075 143 007 072
Infinity
164
JBL
164
JCPenny
070 004 008 009 030
065 101 160 024 143
156
Jensen
013
JVC
038 001 083 034
KEC
043
Kenwood
070 001
Kloss
002 059
KMC
143
KTV
043 143 154 070
Kuehn
722
Lodgenet
072
Logik
072
Lauxman
004
LXI
007 015 052 081 160

PAGE 9-2

TELEVISION CODE NUMBER
Magnavox
164 059 070 003 004
060 061 063 064 022
094 127 160
Marantz
070 164
Matsui
164
Memorex
004 007 072
Metz
088
MGA
024 070 004 024 028
042
Minerva
088
Hughes
024 004 040 042 028
146
MTC
070 004 062 101
NAD
015 025
NEC
070 040 016 056 024
130 134 019 004
Nikei
043
Onking
043
Onwa
043
Optonica
019 081
Panasonic
034 080 056 164
Philco
164 070 003 059 060
064 004 056 063 024
Philips
164 093 038 005 059
127 070 003 004
Pioneer
025 070 004 018 023
190
Portland
004 143 065
Proscan
160 161 167 145 065
Proton
004 058 131 143 171
173
Quasar
034 056 080 164
Radio Shack 004 019 043 127 143
RCA
160 161 156 165 065
070 004 023 024 056
074 152 167 145
Realistic
007 019 043 047
Runco
072 130
Sampo
070 004 058
Samsung
101 004 050 089 105
160 127 143 133
Sanyo
007 020 053 057 082
Scott
004 028 043 048 143
Sears
015 030 028 094 004
007 057 082 143 160
167
Sharp
081 004 014 019 022
028 143 029
Siemens
088
Signature
072
Sony
001 085 126 166 079
Soundesign 028 003 004 043
Spectricon
112
SSS
004 043
Supre Macy 002
Sylvania
070 003 059 060 063
064 127 160 164 044
Sylvester
917
Symphonics 194 052
Tandy
081
Tatung
056 062
Technics
034 080

TELEVISION CODE NUMBER
Techwood
004
Teknika
002 003 004 024 028
043 072 101 143
Telerent
072
Tera
173
Tmk
004
Toshiba
015 030 007 040 062
101
Universal
008 009
Video
146
Concepts
Vidtech
004
Wards
004 019 064 008 009
028 060 061 063 072
074 143 164 165
Westing
076 120
House
Yamaha
070 004
York
004
Yupiteru
043
Zenith
072 073 095 103
Zonda
112
VCR
Aiwa
Akai
Ampro
Anam
Audio
Dynamics
Brooksonic
Canon
Capehart
Craig
Curtis Mathes
Deawoo
Daytron
Dimensia
DBX
Dynatech
Electrohome
Emerson

Fisher
Funai
GE
Go Video
Goldstar
Harman
Kardon
Hitachi

CODE NUMBER
034
016 043 046 124 125
142 146
072
031
012 023 039 043
035 037 044 129 152
028 031
108
003 040 135
031 041 156
117 119 005 116 007
010 065 108 110 112
108
156
012 023 039 043
034 053
059
006 029 035 025 027
034 036 037 046 101
129 131 138 017 031
044 152 157 153
003 008 009 010
034
031 072 144 147 063
151 107 109 156 126
040 132 136
101 123 012 013 114
012 045

004 026 034 063 137
150 156
Instantreplay 031
JCL
031
JCPenny
012 013 040 101 156
066
Jensen
043

PROGRAMMING YOUR REMOTE CONTROL

VCR
JVC

CODE NUMBER
048 050 043 130 060
012 031 150 055 158
Kenwood
014 034 047 048 023
Lloyd
034
LXI
034 003 009 017
Magin
040
Magnavox
067 031 034 041 068
154 160 064
Marantz
067 069 031 067 012
023
Marta
101
Matsui
027 030
MEI
031
Memorex
102 101 003 010 014
031 034 053 072 139
134
MGA
045 046 059
Minolta
013 156
Hughes
059 061 046 051 142
013 045 162
MTC
034 040
Multitech
024 034
NEC
012 023 043 048 039
Nordmende
043
Optonica
053 054
Panasonic
070 133 031 066 161
Pentax
013 031 063 156
Philco
031 034 067
Philips
031 067 034 101 054
071
Pilot
101
Pioneer
021 013 048
Portland
108
Quartz
002 014
Quasar
070 133 161 031 066
Radio Shack 123
RCA
107 109 144 147 151
013 041 034 040 156
031 140
Realistic
003 008 010 014 031
034 040 053 054 101
Rico
058 078
Salora
014
Samsung
102 040 032 104 107
109 112 113 115 120
122 125 159
Sansui
043 048 135 022
Sanyo
003 010 102 007 014
134
Scott
017 037 044 129 131
112 159
Sears
003 008 009 010 013
014 017 081 101
Sharp
031 054 053
Shintom
024
Signature
034
Sony
056 057 058 003 052
149 031 155
Soundesign 034
STS
013
Sylvania
031 059 034 067
Symphonic
034

VCR
Tandy
Tatung
Teac
Technics
Teknika
TMK
Toshiba
Totevision
Unitech
Vector
Research
Video
Concepts
Videosonic
Wards
Yamaha
Zenith

Aux
Audio Access
Adcom
Amc
Arcam
Audio File
Audio
Techinica
Aiwa

Akal
Anam
Bose
B&K
Carver

Casio
Clarion
Denon
Enlightened
Audio
Fisher
Fosgate
Audionics
GE
Goldstar
Harman
Kardon
Haital
Hitachl
JCPenny
Jesen
Jerrold
JVC
Kenwood
Krell
Lexicon

CODE NUMBER
010 034
039 043 023
034 039 043 023
031 070
031 019 034 101
006
112 008 131 047 059
082 013 042
040 101
040
012
012 046 034 141
040
003 013 024 031 034
040 053 054 017 131
012 043 034 039
072 080 056 048 034
101 058
CODE NUMBER
095
146 149 227 244
082 083 084
100
093 098
221
111 114 117 156 170
199 203 219 231 241
254
181 233
180
064 137 219
150 152
013 091 098 107 126
129 160 163 164 220
245 249
076
151 169
101 133 191 202 208
246 247
078 153
107 129 157 163 176
113 228 248
216 123
110
073 195 248 249
119
088
109 154 178
099
141
112 198 252
096 104 119 125 148
151 163 171 173 242
223
215 250

Aux
Luxman
LXI
Magnavox
Marantz
McIntosh
Mondial
MCS
Hughes
Merldian
NAD
Nakamichi
Niles
Onkyo
Optimus
Panasonic
Parasound
Philips
Pioneer

Quasar
RCA
Realistic
Rotel
Sansui
Sanyo
Samsung
Scientific
Atlanta
Scott
Sharp

CODE NUMBER
066 071 120 134 205
206 229
123 177
126 162 185 186 224
228
074 091 105 126 128
139 155 162 164 186
232
251
069 070 077 225 226
108 178
253
013 067
128
072 212 234 235
236
079 094 115 116 207
209 211 255
121 125 140 181
131 144 187 200
085 086 090
136 186 126 197
087 093 132 138 210
165 168 189 195 201
081 230
131 187
109 213 166
103 122 123 124 172
174 177 179 180 194
204 218 239
196 214 126 139 075
197
157 129
068
142

180 190
096 125 151 161 169
182 193
Sherwood
089 127
Sony
097 117 147 183 200
253 237 238 188 192
080 063 243
Soundesign 135
Soundstream 197
SSI
130
Starcom
141
Symphonic
124
3M
217
Teac
102 159 180 062
Technics
131 143 184 145 187
200 202 208 165
Toshiba
175
Wards
163
Yamaha
092 120 166 240 125
169 065 216
Zenith
222 061

PAGE 9-3

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Using the Remote Control
Once your codes are entered, you are ready to start using your universal remote control. The device
keys allow you to switch from one device to another. Some keys behave in a special way. They control
one device while you are actually in another device mode. For instance, while in SATellite mode,
pressing Volume +/- controls your TV’s volume—not a digital satellite receiver volume. This is
because the remote control knows that there is no volume control on the digital satellite receiver.
Advanced feature keys (i.e.
,
) are not supported for devices other than your digital
satellite receiver. For other devices, only the primary keys (i.e.
and ,
) will function.
•

For Sony-brand devices, use the

•

For RCA-brand devices, the device key (i.e., “TV” or “VCR”) might be the “power on” key and
is the power off key.

key as the “Enter” key.

Switching the Remote Control to Operate Additional
Digital Satellite Receiver
Your remote control can be reprogrammed to operate additional digital satellite receivers. This may be
necessary in situations where multiple digital satellite receivers are located in the same general area
and can pick up signals intended for each other.
To switch the remote control, simply press and hold the
key while entering the receiver ID.
The receiver ID can be 001 through 008. Do not forget the two zeros. Remember to access the
ADVANCED PREFERENCES screen using the keys on the front of the digital satellite receiver to
pair it with the remote control.
The other way to program your remote control to match your digital satellite receiver is to scan for the
correct code.
1.

Keep your remote control aimed at the device you want to control during this process. The
remote control will send out the “power” command for the digital satellite receiver.

2.

While holding down the SAT key, press the “Mute” key for one full second. Then release the
keys. The SAT key should light and stay lit. If it doesn’t, repeat the process.

3.

Once you are in programming mode, repeatedly tap the
key to step through the codes,
sending out the power command. This could take up to eight presses. When your digital
satellite receiver shuts off, you have found the code.

4.

Press the
key to verify that you haven’t missed the code. In order to lock in the code,
press the SAT key again.

The remote will remember the code until you reprogram it.

Identifying Codes that Have Been Stored
You can determine the codes that are stored in your remote control. This may be useful for
reprogramming additional remote controls later on.

1. Press the device key and the “Mute” key simultaneously.
2. Press the
key and count the number of times the red light on the top of the remote control
blinks. Each digit of the three-digit code is separated by a 3-second period the light is off. For example,
if the code number is 021, the light will blink 10 times (for “0”), pause three seconds, blink twice,
pause three seconds, and blink once.

Controlling Other Components Using the AUX Button
Some additional features are available when the remote control is in the AUX mode.

PAGE 9-4

PROGRAMMING YOUR REMOTE CONTROL

Volume Control in AUX Mode
Note that when the remote control is in TV, VCR, or SAT mode, the volume keys control the sound
volume for the television. When you’re in AUX mode, if your auxiliary component has audio output,
the volume keys control that component’s sound volume. If your auxiliary component doesn’t have
audio output, you can program the volume button so that it continues to control the TV volume when
your remote control is in AUX mode:

1. Press the “AUX” key and the “Mute” key simultaneously.
2. Press the “Volume Up” key.
Once you perform these steps, whenever your remote control is in AUX mode the volume keys will
control the television volume. In the event that you reprogram the “AUX” key to control a different
component at some future time, you can restore the remote control’s capability to control the auxiliary
component’s volume by simply repeating these two steps.
Assigning a Device to a Different Device Key
You can assign a component to a mode key that has a different label. For example, you can assign a
second TV to the AUX key.

1. Begin the programming process as described earlier. (i.e. Press and hold the “AUX” key and then
press the “Mute” key. Then release both keys.)

2. Press the device key associated with the type of device you wish to assign to the AUX key.
3. Establish the correct code, either by scanning or direct code entry.
4. Press the “AUX” key to store the code onto the “AUX” key

PAGE 9-5

QUESTIONS
AND
ANSWERS

APPENDIX

A

Questions? Did we forget to tell you something? Many people, over time, have questions about their
satellite system. We have compiled the most common of these questions and the answers in
this appendix. We hope they help!

Q

I had a signal but now I am getting a message “Searching for satellite signal. To access related
utilities, press
.” What happened?

A

Rain clouds and snow can affect the satellite signal reception. This loss of signal is temporary.
Also check for new growth on trees and bushes that could be blocking the signal. One other
possibility is that the wind or someone has moved the satellite dish antenna.

Q

Why can’t I control my TV?

A

Before you can control your TV, VCR, or any other device, besides your digital satellite
receiver, you must program your remote control to match your different devices. See the
chapter, “Programming Your Remote Control” in this manual for specific instructions. If you
have already successfully programmed your remote control, try pressing the appropriate
device key to put your remote in the proper mode. Then try controlling that device. Also,
make sure that the batteries in the remote control are good.

Q

My digital satellite receiver does not respond when I press keys. What’s wrong?

A

Most likely, if the front panel keys work but the remote control doesn’t work, try pressing the
“SAT” key before trying to control the digital satellite receiver. If that doesn’t work, press the
“SAT” and “Mute” keys together and try again. If that doesn’t work, or if the front panel keys
don’t work either, unplug your digital satellite receiver for 30 seconds, then plug it back in.
Since your digital satellite receiver is a computing device it is susceptible to erratic changes in
power and/or signal, just as any other computer, and these sudden changes can cause it to
become “confused.”

Q

Some channels look good, while others freeze or indicate that no signal is available. What’s
wrong?

A

The most common causes for this behavior relate to an improperly grounded satellite cable.
Check the cable between your digital satellite receiver and the satellite dish antenna. Confirm
that RG-6 (not RG-59) cable is used and does not exceed 100 feet in length. Longer cable
runs require amplification. This special amplifier is available from your dealer.

Q

How can I watch one channel while recording another?

A

With only one digital satellite receiver, unfortunately, you can’t. Each receiver can only
decode one channel at a time.

HUGHES BRAND DIRECTV PLUS™ DIGITAL SATELLITE RECEIVER

Q

I’m getting a message to call some extension. Why?

A

There are many different reasons for this. If you want to watch the channel that is displaying
the message, call DIRECTV at 1-800-DIRECT V (347-3288).

Q

Why don’t I have an on-screen offer to purchase pay per view programs?

A

There are three possibilities; your digital satellite receiver must be connected to a phone line
and it is not, or DIRECTV doesn’t realize that your phone line is connected or has disabled
your ability to make on-screen purchases. Call DIRECTV at 1-800-DIRECTV (347-3288), for
assistance.

Q

Can I receive my local TV programs through my digital satellite receiver?

A

There are three ways to receive local programming:
1)

If you are in an area where local programming is available via satellite and have the
proper satellite dish antenna, contact DIRECTV to arrange for the necessary subscription
package.

2)

Install a traditional antenna (i.e. roof mounted, attic mounted or rabbit ears) or “lifeline”
cable TV.

3)

Arrange for basic or “lifeline” cable service from your local cable company.

If you should select item 1 above, your local programming will appear in the program guide
just as any other channel. For options 2 or 3, connect the local signal to the IN FROM
ANTENNA on the back of your digital satellite receiver. Use the
key to switch
between DIRECTV® programming and local programming provided on the OUT TO TV
connector.
Q

If I have questions about my satellite system or need to have it serviced, who should I call?

A

For issues regarding your equipment, contact Hughes Consumer Care Center directly at 1800-274-8995. If you would like, call your dealer first. They are most familiar with your
installation and needs. Also, they are likely to be local to you.
If you need assistance with your subscription, such as adding channels, contact DIRECTV at
1-800-DIRECTV (347-3288).

Q

I think I set an event to record on my VCR, but when I played the tape back nothing was
there. What could be wrong?

A

There are several possible reasons for this. First, check that the VCR was programmed
correctly and left turned on and the input matches the output from your digital satellite
receiver. Confirm that you were authorized to tape the chosen program.

Q

I picked up my telephone and it was making a hissing and squealing sound. Why?

A

Your digital satellite receiver was reporting any pay per view activity that may have occurred.
This happens very rarely and lasts for only a minute or so.

Q

What if my question isn’t listed here?

A

Call your dealer or Hughes Consumer Care Center at 1-800-274-8995. We will do our very
best to answer your questions.

LIMITED WARRANTY
Hughes Network Systems (HNS) provides the following limited warranty on this equipment
This limited warranty is in lieu of all other warranties, whether express, implied, or statutory, including, without limitation,
the implied warranties of merchantability and fitness for a particular purpose. HNS shall not be liable for damages in
excess of the purchase price of the product less reasonable amount for use and wear, or for any incidental, special,
punitive, or consequential damages of any nature whatsoever, or for any delays, loss of use, time, profits, revenue or
savings, any commercial loss, inconvenience, damage to buyer's or to other person's property, arising from the use or
inability to use the product, or otherwise for any failure to perform. HNS neither assumes nor authorizes any customer
care center or any other person or entity to assume any other obligation or liability beyond that which is provided for in
this limited warranty. No oral or written information or advice given by HNS, its dealers, distributors, agents or employees,
shall create a warranty or in any way increase the scope of this warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied
warranties, so the above limitations or exclusions may not apply to Purchaser.
This Limited Warranty gives specific legal rights to Purchaser, and Purchaser also may have other rights which may vary
from state to state.

PROVISIONS
Your Hughes manufactured DIRECTV PLUS™ Digital Satellite Receiver, Satellite Dish Antenna, and Remote Control are warranted against
defects in materials, workmanship for parts and labor:
•

The digital satellite receiver is warranted for two (2) years from date of purchase.

•

The satellite dish antenna (including the LNB) is warranted for one (1) years from date of purchase.

•

The remote control is warranted for ninety (90) days from date of purchase.

This l imited warranty does not cover:
•
•
•

a unit that has been modified
damage from misuse, negligence, or
accident
any installation, or damages caused
by installation

•
•
•

shipments to HNS that are damaged
in transit
removal and reinstallation of
equipment for repair
loss of programming

•
•
•
•

damage due to lightning (for
example, power surges, nearby
strikes)
acts of God
cost of shipping to HNS
batteries or cables after installation

This limited warranty is not transferable and is valid only in the United States

SERVICE
If you have any questions or encounter any problems, you may contact your authorized HNS dealer or call our Customer Care Center, at
1-800-274-8995. To ensure prompt and efficient service, please have your model and serial numbers handy. Space to note these numbers
is provided inside the front cover of this manual. In the event of repair or replacement, you will need these numbers, along with your bill of
sale.

RETURN PROCEDURES
In the event that your equipment must be repaired or replaced, you can:
•
•

contact your authorized HNS dealer or call our Customer Care Center to find the authorized service center nearest you.
OR
choose the “replace after receipt” option, whereby you must ship HNS your defective equipment and, once your unit is received, a
new or refurbished unit (at the sole discretion of HNS) will be shipped to you.
OR

•

choose the “advance replacement” option, whereby a new or refurbished unit (at the sole discretion of HNS) will be shipped to you
after you have provided an accepted credit card number for collateral purposes. Once you receive the replacement part from
HNS, return your defective equipment within the specified time period to avoid being charged for the advanced part.

If the warranty on the equipment has expired, the Customer Care technician will provide you with an estimate of the cost to replace the
unit when the RMA is assigned.

PACKING INSTRUCTIONS FOR EQUIPMENT TO BE RETURNED
1.

Call the Customer Care Center. The Customer Care technician will give you an RMA (Return Merchandise Authorization) and a
mailing address for returning your unit.

2.

If you are returning the digital satellite receiver, please keep your access card and return only the digital satellite receiver .

3.

Pack the unit in the original box and packing material, if possible, or in other packaging that provides adequate protection for
shipping. Include your name and address, the model number, the serial number, and a copy of the bill of sale.

4.

Write: "Attention: RMA #" (the number given to you by the Customer Care technician) on the return shipping label.

5.

Insure the shipment for the full replacement value.

If the warranty on the equipment has expired, the Customer Care technician will provide you with an estimate of the cost to replace the
unit when the RMA is assigned.

Part # 1028324-0001 (Revision: B)



Source Exif Data:
File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.2
Linearized                      : No
Page Count                      : 90
Creator                         : Microsoft Word - HIRD-E45 REV B.doc (Read-Only)
Create Date                     : 2000:05:15 09:17:43
Title                           : HIRD-E45 REV B.PDF
Author                          : 00P9219
Producer                        : Acrobat PDFWriter 4.0 for Windows NT
EXIF Metadata provided by EXIF.tools

Navigation menu