eInstruction MOBI 2.4 GHz module User Manual DualBoard

eInstruction Corporation 2.4 GHz module DualBoard

User Manual DualBoard

GETTING STARTEDfor Windows and the MacInterwrite DualBoardTM
We at eInstruction are proud of our family of Interwrite products. We strive to continue to bring you the best the technology has to offer. We urge you to visit our Web site, where we will post the latest information regarding any updates and changes we have made that would impact the instructions in this Getting Started document.Click on any of the Interwrite products to access product information, software downloads, documentation, and train-ing information.Please recyclewww.einstruction.com
Table of ContentsInterwrite DualBoard – Overview Installation Overview 21. Unpack Your Interwrite DualBoard 22. Mount Your Interwrite DualBoard 43. Install the Interwrite Workspace Software 54. Connect Your Interwrite DualBoard 55. Connect the Video Projector 56. Prepare the Electronic Interwrite Pens and Install the Pen Charging Station 57. Calibrate Your Interwrite DualBoard 5Mount Your Interwrite DualBoardMounting the Interwrite DualBoard on the Wall 6Attaching Floor Stand Mounting Brackets to the Interwrite DualBoard 8Mounting the Interwrite DualBoard on the Floor Stand 9Install the Interwrite Workspace SoftwareInstalling the Interwrite Workspace Software on Windows 10Installing the Interwrite Workspace Software on the Mac 11Connect Your Interwrite DualBoardCable Installation 12RFCOM and RF Hub Wireless Installation 14Viewing Device Manager 15Using the Device Manager Main Window 16Connect the Video Projector Connect the Video Projector 17Calibrate Your Interwrite DualBoardCalibrating the Interwrite DualBoard 19
Getting Started with Interwrite Workspace Workspace Modes 20 Begin an Interwrite Workspace Session 21The Interwrite Workspace Toolbars 22Using the Pen Tool 23Presentation Files 24Building the Presentation File 24Distributing Presentation Files 25Additional eInstruction Resources 25What are Response and CPS? 25Interwrite AccessoriesRFCOM and RF Hub Communications Kit 26The Interwrite MobiTM with KWIK Screen 26The Rechargeable Interactive Pen and Pen Charging Station 27Using the Rechargeable Interactive Pen 28The Interwrite Dual Mode Pen 29The Interwrite Interactive Pen 29Installing the Mounting Clips on the Interwrite DualBoard and Wall 30Attaching the Pen Tray to the Interwrite DualBoard 31The Interwrite DualBoard Floor Stand 32The Floor Stand Accessory Shelf 32Assembling the Floor Stand 32Assembling the Legs 33Attaching the Crossbars to the Leg Assemblies 33The Adjustit Wall Mount and Adjustit Floor Stand 34International Warnings and Warranty International Interwrite DualBoard Warnings 36Warranty 38
1Getting Started Interwrite DualBoardTMInterwrite DualBoardTMOverviewThe Interwrite DualBoard is central to the Interactive Classroom. Students can work side-by-side at the DualBoard, solving problems, writing sentences, or drawing pictures. Imagine the fun you can have creating competitions that will engage all your students. And, the Interwrite DualBoard can take it; this durable electronic whiteboard features eInstruction’s patented electro-magnetic technology. When you combine your Interwrite DualBoard with Interwrite Pads, or the new Interwrite Mobi™, you have created an interac-tive, collaborative learning environment that is unsurpassed.You will see in this Getting Started guide how versatile your Interwrite Dual-Board installation can be, accommodating every type of presentation envi-ronment. Every step of the setup and installation process for each possible configuration is described in these pages. In addition, a variety of accessories are described. Some of the Interwrite DualBoard accessories, such as an electronic pen, are required; others are optional. In any case, we will show how they can be used to uniquely tailor your interactive environment to your requirements.Once set up, your Interwrite DualBoard must be able to communicate with your computer, either by means of a cable connection (serial or USB), or wirelessly, using the RFCOM and Workspace RF Hub. The eInstruction Device Manager, installed during the Workspace installation, manages the communication link between your Interwrite DualBoard, Interwrite Pads and Interwrite Mobi, controls their operation, and provides a robust set of tools to achieve the interactive experience.You will use Workspace tools to calibrate your Interwrite DualBoard. Calibra-tion ensures that the cursor on the projected image is properly aligned with the tip of the electronic Interwrite Pen on the whiteboard’s surface.The Workspace software provides a diversity of tools and operational modes that enhance the interactive experience. Mouse Mode allows you to use your Interwrite Pen as a mouse to run applications and access the Internet. Annotate Over Desktop Mode makes it possible to run videos, movies, TV shows and Flash applications and annotate them while they run. Lesson Mode makes the full set of Workspace tools available to create lessons and presentations and annotate the pages of those lessons and presentations. When you are presenting a PowerPoint slide show, a Word document, or an Excel spreadsheet, you can switch into Office Mode and save your annota-tions in the native file.
2Interwrite DualBoardTM Getting Started• IfyouaregoingtoconnectyourInterwriteDualBoardusingacable, only one cable, either Serial or USB, can be used. • Ifyouaregoingwireless,neithercableshouldbeused.• IfyourPower Supply shipped with a set of adapters, the instructions for ttingthecorrectadapterontheplugaredescribedonpage13. • IfyouareconnectingyourInterwriteDualBoardusingaUSBcable,thePower Supply is not needed. • Ifyouareusingaserialconnection,attachingtheRFCOMmoduletotheboard for wireless communication, or connecting the Interactive Pen Charging Station to the board’s controller, the Power Supply is required.Installation OverviewThis section describes what you will be doing and the order in which you will be doing it, to facilitate the installation of your Interwrite DualBoard and its preparation for use.1. Unpack Your Interwrite DualBoardOpen the shipping box and remove the Accessory Box. Leave the Interwrite DualBoard in the box until you are ready to mount it. In the Accessories section of this guide, you will see that a variety of Inter-write DualBoard accessories are available to help you create the interactive environment that best suits your requirements. Following is a basic list of the Interwrite accessories likely to be included with your Interwrite DualBoard:Interwrite Workspace CDThis Interwrite DualBoard Getting Started GuidePower Supply AdaptersMounting ClipsWall Mounting BracketPower SupplyCable GuidesInterwrite PensSerial CableUSB CableRFCOM and Workspace RF Hub
3Getting Started Interwrite DualBoardTMThe Cable Guides are used to manage and guide dangling cables. The optional Mounting Clips will be used only when you are mounting your Interwrite DualBoard on the wall. Their installation is described in the Acces-sories section on page 30. Your Interwrite DualBoard ships with one Wall Mounting Bracket. The Mounting Bracket is installed on the wall. The DualBoard’s frame is designed to interlock with and hang from the Wall Mounting Bracket.You will need an electronic Interwrite Pen to use with your Interwrite Dual-Board. You can choose from between the Interactive Pen and the recharge-able Interactive Pen. The optional Interwrite Interactive Pen Charging Station plugs into the board and attaches to its frame to keep the recharged Interactive Pens close at hand. It can alternatively be mounted on the wall, although it should be close enough to the Interwrite DualBoard’s controller so it can be plugged into the Power Connector on the top of the controller housing. (The Pen Charging Station can be plugged directly into a wall sock-et or power strip. The power cable with a standard power plug for such an installation is sold separately.) If you are mounting your Interwrite DualBoard on the wall and you are using a Pen Charging Station, you should attach it to the Interwrite DualBoard before you mount the board.The Interwrite Workspace CD contains the Workspace software. Interwrite Workspace must be installed on your computer before you can complete the installation of your Interwrite DualBoard.
4Interwrite DualBoardTM Getting Started2. Mount Your Interwrite DualBoardWill this be a wall mount, or a floor stand mount? If you are mounting your Interwrite DualBoard on a floor stand, you need to assemble the floor stand first. The instructions for assembling your floor stand are included in the floor stand shipping box. In addition, instructions for assembling your floor stand can be found on page 32 in this guide.The type of mount will also determine which Mounting Brackets, if any, you will attach to the back of the Interwrite DualBoard. For a floor stand mount, two Mounting Brackets are attached to the back of the Interwrite DualBoard with supplied Phillips screws. These Mounting Brackets ship with the floor stand.For a wall mount, the Interwrite DualBoard requires only one Mounting Bracket, which is attached to the wall. The frame of the Interwrite DualBoard is designed to overlap the Mounting Bracket on the wall. The hardware for attaching the Mounting Bracket to the wall is not included. You will supply the hardware that is appropriate to the type of wall on which the Interwrite DualBoard is being mounted.WALL MOUNTIf you purchased the Interactive Pen Charging Station and/or the optional Pen Tray accessory, install them before you hang the Interwrite DualBoard on the Wall Mounting Bracket. If you plan to use the optional Mounting Clips (page 30) to stabilize your wall-mounted board, install them after you have mounted your Interwrite DualBoard on the wall.FLOOR STAND MOUNTAfter you assemble the floor stand, you will attach the two Mounting Brack-ets to the back of the Interwrite DualBoard using the Phillips screws pro-vided. It requires two people, one at each end of the Interwrite DualBoard, to mount it on the floor stand. It is attached using the Knob Screws provided. You can attach the optional Pen Tray accessory and/or the Pen Charging Sta-tion after the Interwrite DualBoard is mounted on the floor stand.
5Getting Started Interwrite DualBoardTM3. Install the Interwrite Workspace Software4. Connect Your Interwrite DualBoardYour Interwrite DualBoard must be able to communicate with the Interwrite Workspace software just installed on your computer. This communication link is established either by means of a physical cable (USB or serial) con-nection, or wirelessly between the two RF communication modules—one connected to the Interwrite DualBoard (RFCOM) and one connected to the computer (Workspace RF Hub). The computer will automatically find the Interwrite DualBoard, whether it is connected to it by a cable, or wirelessly using the RFCOM and RF Hub.5. Connect the Video Projector6. Prepare the Electronic Interwrite Pens and Install the Pen Charging StationThe Interactive Pen comes with its battery installed, so it is ready to use. In-structions for replacing the battery in the Interactive Pen is on page 29. After the optional Pen Charging Station is installed on the Interwrite DualBoard, the rechargeable Interactive Pens must be charged before they can be used. Instructions for attaching the Pen Charging Station to the Interwrite Dual-Board are on page 27. 7. Calibrate Your Interwrite DualBoardBefore you begin using it, your Interwrite DualBoard needs to be calibrated to ensure that the tip of the electronic Interwrite Pen is aligned with the cursor on the projected image. Any time the Interwrite DualBoard or video projector is moved, the Interwrite DualBoard must be re-calibrated.
6Interwrite DualBoardTM Getting StartedMounting the Interwrite DualBoard on the WallThe Interwrite DualBoard Wall Mounting Bracket, found in the Accessory Box, is mounted on the wall. The Interwrite DualBoard frame overlaps the Wall Mounting Bracket’s lip.Wall Mounting BracketInterwrite DualBoardWallHang the Interwrite DualBoard frame on the Wall Mounting Bracket, as shown above.Figure 2Figure 1The hardware for attaching the Mount-ing Bracket to the wall is not included. The hole spacing on the bracket match-es 16” and 24” wall stud spacing.
7Getting Started Interwrite DualBoardTM1 Attach the Wall Mounting Bracket to the wall (Figure 1), using hardware appropriate for the wall structure. (This hardware is not included.)2 Hang the Interwrite DualBoard by interlocking the Wall Mounting Bracket with the rear edge of the top part of the Interwrite DualBoard frame, shown in Figure 2.Two people should mount the Interwrite DualBoard on the wall to avoid injury, or damage to the DualBoard.If you are planning to use the Mounting Clips, described on page 30, in conjunction with the wall mount, install them on the back of the board and attach them to the wall after you hang the Interwrite DualBoard.
8Interwrite DualBoardTM Getting StartedAttaching the Floor Stand Mounting Brackets to the Interwrite DualBoardAfter you have assembled the floor stand (instructions on page 32), you will attach the Mounting Brackets that came with the floor stand to the back of the Interwrite DualBoard.1 Attach the Mounting Brackets to the back of the Interwrite DualBoard frame. The Slide Slot is oriented toward the top of the Interwrite DualBoard, the Ratchet Slots are toward the bottom, and the short side of each bracket points inward toward the center of the board.2 Line up the holes in the bracket with the Brass Inserts on the frame. Use the two small screws provided to attach the bracket.Slide SlotRatchet SlotMounting BracketsTools Required:Phillips screwdriverInterwrite DualBoardBrass InsertMounting BracketSmall Screw
9Getting Started Interwrite DualBoardTMMounting the Interwrite DualBoard on the Floor StandThe Interwrite DualBoard is attached to the floor stand with the provided Knob screws—two on each side of the board.3 With one person at each end of the Interwrite DualBoard, position the Mounting Brackets on either side of the Floor Stand Legs. Thread the top Knob screw through the Slide Slot in the Mounting Bracket and into the hole closest to the front edge of the Floor Stand. Screw the second Knob screw through one of the Ratchet Slots in the Mounting Bracket and into the screw hole positioned in the middle of the second, lower set of four Crossbar screws. The position of the Interwrite DualBoard on the floor stand can be adjusted by standing in front of the Interwrite DualBoard, grasping the bottom of the board with both hands, and sliding it up or down, coming to rest on one of the Ratchet Slots in the Mounting Brackets. Slide SlotRatchet SlotKnob screwsFloor StandKnob screwsTwo people should mount the Interwrite DualBoard on the oor stand to avoid injury, or damage to the Interwrite DualBoard.One person can adjust the position of the Interwrite DualBoard up or down, but be sure to stabilize the oor stand before you attempt to reposition the board. Lock down the thumb tabs on the Casters, or push the oor stand against a wall to prevent it from rolling, or put one of your feet on the Floor Stand Foot to hold it in place as you adjust the Interwrite DualBoard’s position.Position the oor stand on a level surface to avoid tipping.Lower the Interwrite DualBoard to the lowest position on the oor stand before moving the stand.Do not hang objects on the Interwrite DualBoard.
10 Interwrite DualBoardTM Getting Started1 Log in as Administrator. 2 Insert the Interwrite Workspace CD into the CD drive on your PC. The Installer will autoload. If it doesn’t, click on the Start button on the Windows Task Bar and select Run from the menu. Type X:\setup.exe (X represents the CD drive letter). 3 Select the Install Interwrite Workspace Software menu option.4 Follow the onscreen instructions for the software installation. Installing the Interwrite Workspace Software on WindowsYou will know Interwrite Workspace has in-stalled successfully by the appearance of the eInstruction icon in the System Tray on the Windows Task Bar. (If the icon does not appear, restart your computer.) When this icon appears, it indicates that the eInstruction Device Manager is now running in the back-ground on your PC. The eInstruction Device Manager provides access to the eInstruction Interactive Classroom applications and man-ages the Interactive Classroom hardware de-vices. Click on the icon to display the Device Manager menu.The Interwrite Workspace software must be installed on Windows by a user with Administrator privileges. Interwrite Workspace is compat-ible with Windows 2000, XP, and Vista.
11Getting Started Interwrite DualBoardTMInstalling the Interwrite Workspace Software on the MacThe Interwrite Workspace software must be installed on the Mac by a user with Admin privileges. Interwrite Workspace is compatible with Mac OS X version 10.4 or higher.1 Log in as Admin.2 Insert the Interwrite Workspace CD into the CD-ROM drive on your Mac. An Interwrite Workspace CD icon will appear on your desktop.3 Double-click on the Interwrite icon on the desktop to display the CD’s contents. Double-click on the Install Interwrite icon.4 Follow the onscreen instructions for the software installation.The appearance of the eInstruction icon on the Menu bar indicates that the eInstruction Device Manager is now running on your Mac. It will load and run in the background every time you start up your Mac. The eInstruc-tion Device Manager provides access to the eInstruction Interactive Classroom applica-tions and manages the Interactive Classroom hardware devices. Click on the icon to display the Device Manager menu.
12 Interwrite DualBoardTM Getting StartedConnect Your Interwrite DualBoard: Cable InstallationThe Interwrite DualBoard is connected to the computer either via a cable, or wirelessly. If you are not using the RF wireless communication system described next, you can connect your Interwrite DualBoard to the computer using either the supplied USB cable, or serial cable. Do not use both cables. Choose one or the other to connect the PC and the Interwrite DualBoard. The Mac can be connected to the Interwrite DualBoard only with the USB cable. The connectors and switches on the Interwrite DualBoard Controller are shown in the graphic below. Note that the Controller on your Interwrite Du-alBoard has two power connectors, one on the top of the Controller and one on the side. Plug the Power Supply into the Power Connector on the side of the Controller. The Power Supply is not necessary if you are using a USB con-nection. However, if you are using a serial connection, attaching an RFCOM module for wireless communication, or attaching the optional Pen Charging Station, you must connect the Power Supply. The Pen Charging Station, if you have one, is plugged into the Power Connector on the top of the Controller.ControllerPower SwitchPower ConnectorSerial ConnectorUSB ConnectorPen Prox LEDPower LED2nd Power ConnectorRFCOM Port (or legacy RJ12 BTCOM2 Port)Use either a Serial or a USB connection, never both.There is only one Connector for USB. It is on the side of the Controller, as shown in the photo. The Connector located on the top of the Con-troller with the Power Connector is the RJ12 Connector for the RFCOM module.
13Getting Started Interwrite DualBoardTM1 Shut down and turn off the computer.2 Connect the cable to the DualBoard. If you are using the USB cable, plug the square USB B connector end into the USB Connector on the Interwrite DualBoard. Or, if you are using a PC and using the serial cable, attach one end of the serial cable to the Serial Connector on the board’s Controller.3 PlugtheatUSBAconnectorintoanavailableUSBport on your computer or USB hub, or the serial cable into the serial port on the PC.4 If necessary, attach the appropriate power plug adapter to the Power Supply plug, following these simple instructions:a Remove and discard the Shipping Collar Insert.b Note that each plug adapter has a lipthattsintotherecess at the top of the plug housing. Locate the lip on the plug adapter you selected and tilt it into the recess. c Snap the lower edge of the plug adapter into the adapter well. If necessary, slide the thumb grip away from the well as you push the plug down into the well.5 Plug the cylindrical metal end of the power cord into the Power Connector on the side of the Controller and plug the plug into a power socket.*6 Use the supplied cable guides to manage dangling cables. Remove the protective covering to expose the adhesive surface and stick them where you want to guide the cable and power cord.7 Toggle the Power Switch to turn on the Interwrite DualBoard. It will beep four times and the Power LED will light up to indicate the board has power.8 Turnonthecomputer.Itwillautomaticallyndthecable-connectedInterwrite DualBoard.9 The Pen Prox LED will light up and stay lit as long as the electronic Interwrite Pen is in prox of or touching the Interwrite DualBoard surface.* The Power Supply is not necessary if you are using only the USB connec-tion. However, if you are using a serial connection, attaching an RFCOM module for wireless communication, or attaching the Pen Charging Station, you must connect the Power Supply.6 Lip3 Recess4 Adapter Well1 Plug Housing2 Shipping Collar Insert5 Thumb Grip7 Plug Adapter
14 Interwrite DualBoardTM Getting StartedConnect Your Interwrite DualBoard: RFCOM and RF Hub Wireless InstallationThe Workspace RF Hub plugs into a USB port on your computer or USB Hub. The RFCOM is connected to the board via the RFCOM Port on the top of the DualBoard controller. The RFCOM device sits in the RFCOM holster that slips over the frame at the top of the board.RFCOM1 Plug the RJ12 connector on the RFCOM cable into the RJ12 COM Port on the top of the Interwrite DualBoard controller box on the back of the board. RFCOM Holster2 Slide the RFCOM holster over the board’s frame at the top of the board.RFCOM seated in Holster3 Seat the RFCOM in the holster.Workspace RF Hub4 Plug the Workspace RF Hub into a USB port on your computer or USB hub. You should be aware that the RF Hub works best when it is not plugged into a computer that is under a podium or a desk. If necessary, use a USB extension cable to get your RF Hub out from under furniture that may shield the RF signal.Activation ButtonActivation Button
15Getting Started Interwrite DualBoardTMViewing Device ManagerIf changing the preferences is required for the Interwrite Mobi, use the eInstruction Device Manager. Make sure the Mobi is powered on.Complete the following steps to view the Device Manager.1 Click the eInstruction icon in the System Tray on the Windows Task Bar to display the Device Manager menu.2 Select eInstruction Device Manager. The eInstruction Device Manager window opens.3 Use the icons or Options menu to view or change the preferences on the Mobi.Your computer will automatically detect the USB devices. The blue LED on the Workspace RF Hub will light up when it is plugged in.5 Press the lighted Activation button on the RF Hub. The blue light will start blinking.6 You have two minutes to press the lighted Activation button on the RFCOM attached to the DualBoard.When the two RF devices have successfully paired, the blue button on the RF Hub will stop blinking and remain a solid blue until either the computer or the board is turned off. Pairing the RF devices is a one-time operation. They will recognize each other when the computer and the Interwrite Dual-Board are turned on.Click on the to display the eInstruction Device Manager menu. Select the eInstruction Device Manager option to display the Device Manager, where you can manage your Interwrite Workspace devices.
16 Interwrite DualBoardTM Getting StartedUsing the Device Manager Main WindowOnce Device Manager is selected from the menu, the Device Manager main window opens. From this window, you can connect devices, view proper-ties, identify connected devices, lock or unlock pads, and perform other management functions.The following table identifies the icons associated with the Device Manager main window.Icon Name Used ToAdd Bluetooth Locate and connect Bluetooth devices to the Workspace software.Connect or Disconnect DeviceDisconnect the device or devices from communicating with Workspace. Remove Device Deletes Device from Device Manager.Beep Identify a specific Interwrite Device. Click Beep to make the device beep. Calibrate Board Align the Interwrite Pen position relative to the projected image on the Interwrite DualBoard’s surface. Use the Interwrite Pen to tap each white calibration point as it appears on the blue screen. Recalibration is required when either the Interwrite DualBoard or the video projector has been moved. Lock or Unlock DevicePrevents all connected devices from inputting to the current session. Locked Pads remain connected unless they are powered off. Select or Deselect PresenterAllows for a specific device to control the interaction of Workspace and has control over the other connected Interwrite Devices in a session. Autoconnect Device Connects pre-selected devices when Device Manager is activated. Properties Opens the Properties window for the selected Interwrite Device.
17Getting Started Interwrite DualBoardTMConnect the Video ProjectorThe Interwrite DualBoard is connected to the computer, either wirelessly or wired, so it can communicate with the computer as an input device. The communication between the two is governed by the Interwrite Workspace software. In order to project what is happening on the computer onto the DualBoard where everyone can see it, you must have a video projector at-tached to the computer.1 Turn off the computer and Interwrite DualBoard.2 Connect a video cable between the computer and the video projector.3 Power on the Interwrite DualBoard—it will beep four times to indicate it has power and then beep once to indicate it has recognized the RFCOM module, if one is connected for wireless communication.4 Turn on the computer. The Interwrite DualBoard will beep once when the connection between the Interwrite DualBoard and the computer has been established, assuming that the AutoConnect setting is checked.5 Turn on the video projector.Interwrite DualBoardVideo CableComputerVideo Projector
18 Interwrite DualBoardTM Getting StartedCalibrate Your Interwrite DualBoardYour Interwrite DualBoard must be calibrated to align the pen tip with the cursor or tool being used on the projected image on the DualBoard. After the hardware—computer, Interwrite DualBoard, electronic Interwrite Pen, and video projector—has been set up and communica-tion between the Interwrite DualBoard and the computer has been established, calibration is the final step in the Getting Started process before you can actually use the Interwrite Work-space system. An Interwrite DualBoard Fea-tures Menu, like the one shown here, is located on each side of the Interwrite DualBoard. It offers a variety of Interwrite op-tions, including the Calibration tool discussed here, that can be easily accessed no matter which side of the Interwrite DualBoard you are positioned at. For your convenience, there is also a Calibration tool in Workspace that operates the same as the Calibration icon on the board’s Features Menu. Start Workspace in Whiteboard ModeProgram SoftKeys to: a) perform an Interwrite function, b) launch an application, c) run a macro, or d) open an Internet Web siteDisplay KeyboardStart WorkspaceClear all annotations from current page (Click twice to clear)Calibrate Interwrite DualBoardSilence (Lock) all Connected PadsActivate (Unlock) all Connected PadsSave all pages (with annotations)Select Mouse ModeSelect Pen ToolSelect Highlighter ToolSelect Eraser ToolCreate Blank PageMove to Previous PageMove to Next Page
19Getting Started Interwrite DualBoardTMCalibrating the Interwrite DualBoard1 Aim the projector at the Interwrite DualBoard’s writing area, and size theprojecteddesktopimagetotwithinthewritingarea.Makesurethe image is properly projected on the Interwrite DualBoard before continuing.2 Using your electronic Interwrite Pen, click on the Calibrate icon located on either of the Interwrite DualBoard Menus.When calibration is complete, you are ready to begin using Interwrite Work-space to annotate captured screens and presentation pages on your Inter-write DualBoard. The next section of this Getting Started guide gives you an overview of the Interwrite Workspace software. A blue calibration screen with a Calibra-tion Point in the upper left corner will display on the projected image on the Interwrite DualBoard.3 Using an electronic Interwrite Pen, click on each of the Calibration Points as they appear on the Interwrite DualBoard. A bell tone will accompany each successful click. Click the left mouse button on the Pen (Windows only) to repeat a point. Click the right mouse button (Windows only), or type the Esc key on the computer (both Windows and Mac), to abort the calibration.Calibration ScreenCalibration PointIf an error occurs during calibration, simply abort the operation and start over.Recalibrate the Interwrite DualBoard whenever the projector or the Interwrite DualBoard has been moved.
20 Interwrite DualBoardTM Getting StartedGetting Started with Interwrite WorkspaceThe purpose of this document is to give you a feel for the Interwrite system by showing you how to select and use a tool in Interactive Mode. The An-notation Tools of Interactive Mode consist of freehand tools, text tools and drawing tools. Of the freehand tools, the Pen tool is the most frequently used Interwrite Workspace Tool. The following pages describe how to select and configure the Pen tool.The Interwrite system is at the heart of a successful interactive collaboration, whether it is in a classroom of fourth graders studying world geography, or in a boardroom of corporate executives brainstorming a new product launch. All the tools you will need to stimulate inspiration, connection and participa-tion can be found in the Interwrite Workspace software. Here’s a quick look at the Workspace basics to get you started.Workspace ModesInterwrite Workspace is run in one of two operational modes, Lesson Mode or Office Mode (Windows only). Workspace Tools have been categorized as Annotation Tools, Editing Tools, Page Tools, Presentation Tools, Multimedia Tools, Navigation Tools, File Management Tools, and Setup Tools. The Interwrite Workspace Help file describes all these tools in detail and can be accessed from the Workspace Menu.OfceOffice Mode makes it possible to interact directly with the native files of the Microsoft Office suite of products, PowerPoint, Word and Excel. LessonLesson Mode allows you to open and run applications while in Mouse Mode, using the tip of your electronic Interwrite Pen on the Interwrite Panel screen to move the cursor. In Lesson Mode, you use the Interwrite Pen to select Interwrite Workspace Tools from the Toolbar.
21Getting Started Interwrite DualBoardTM1 When you are ready to begin an Interwrite Workspace session, turn on your Interwrite DualBoard. The DualBoard must be active and connected. You can verify this in Device Manager.2 You can start Workspace in one of the following ways: • UseyourInterwriteInteractivePentoclickontheInteractive Mode icon on either of the Interwrite DualBoard’s Features Menus.• UseyourInterwritePenontheInterwriteDualBoard’ssurface to guide the mouse cursor on the projected image to the Interwrite Workspace icon on the Windows Task Bar or on the Mac’s Menubar. Click the icon to display the Device Manager Menu. Select Interwrite Workspace from the menu.• SelectStart>All Programs>eInstruction>Interwrite Workspace in Windows to start Workspace. The Workspace Toolbar displays on the screen.When you start up Interwrite Workspace in Lesson Mode, the Toolbar displays, along the right side of the projected desktop im-age, At that time, Workspace is in Mouse Mode. Use your Interwrite Pen to select the Pen tool from the Toolbar. Select a capture option from the Capture dialog, click on the win-dow, or click and drag to capture a portion of the screen. Your capture is displayed in the Lesson Window. Or, you can start up Annotation Mode by selecting one of the Page Creation Tools. The page type you select is displayed in the Annotation Window and the Pen tool is automatically selected. Once the Lesson Window is open, you can begin writing or draw-ing on the page.By default, the Intermediate Toolbar is shown here. A more advanced toobar can be selected in the Customize Toolbar Pref-erences option.Begin an Interwrite Workspace Session
22 Interwrite DualBoardTM Getting StartedThe Interwrite Workspace ToolbarsWorkspace MenuMouse Mode toolPen toolShape toolHighlighter toolEraser toolSelection toolCreate Blank PageAnnotate Over DesktopGallery toolSavePage Sorter toolToolbox SRS toolExitLine toolMinimize Toolbar Type Text toolUndo Previous ActionClearCreate Grid PagePrevious PageNext PageLesson ModeOfce ModeLesson Mode Ofce ModeWorkspace MenuMouse Mode toolSelection toolAnnotate Over DesktopMinimize ToolbarLesson ModeOfce ModePrevious PageNext PagePen toolHighlighter toolLine toolEraser toolFreehand Text toolType Text toolStamperLaunch Microsoft WordLaunch Microsoft ExcelLaunch Microsoft PowerPointInsert AnnotationsInsert Selected AnnotationsAdd Blank SlideInsert Slide in PowerPointClearSRS toolExit
23Getting Started Interwrite DualBoardTMUsing the Pen Tool The attributes of the Pen tool can be changed by selecting different op-tions from the Properties Bar at the bottom of the Annotation Window. Select the Pen tool’s Down Arrow to display its Tool Settings Menu. Properties BarThe Pen tool Properties Bar provides options to change line color, width, transparency, and line ends and line styles. Each attribute change is displayed in the Preview Box.Change the Pen tool’s line color and width to determine how it will af-fect the look of your annotations. The best way to familiarize yourself with all the different Interwrite Workspace tools and how they can be used to enhance your presentations is to experiment with them. Line transparencyProperties BarLine colorChange line colorLine widthLine endsDash stylesPreview boxPage FunctionsWorkspace also provides the ability to move within pages within the window. Select the functions at the bottom of the screen to pan a page, move between pages, use the Student Response System (SRS) tool (optional), or discard annotations.Pan pageNextCurrent locationPreviousInsert questionTrash
24 Interwrite DualBoardTM Getting StartedPresentation FilesThe presentation file is made up of your annotated pages. The Page Cre-ation and Capture tools are used to create the pages in the presentation file and the Annotation Tools are used to create the annotations. The pre-sentation file is automatically saved as a .GWB file. As soon as you select an Annotation Tool, an untitled presentation file is created. Unless you give the file a name, it is automatically saved using today’s date as the filename. (Multiple files created today have 01, 02, 03, etc., appended to the date name.) An existing presentation file can be opened, its pages can be sorted, annotations can be added to the existing pages, and new pages can be added to the file. Your presentation will determine how each presenta-tion file evolves. For example, you can prepare a presentation file with blank maps for a geography lesson. Or, you can capture and annotate each of the monthly earnings spreadsheets as you review the past fiscal year during a budget meeting. Or, you can run a PowerPoint Slide Show in Office Mode (Windows only), where annotations added to the slides are saved in the native file.Building the Presentation FileYou can build your presentation file during your presentation, or you can pre-build it, including the screen captures, images, graphs and text pages you want to present. However you choose to do it, the process is the same. To capture a screen or window, click on the Mouse Mode tool with your Interactive Pen and arrange the desktop for capture. Select an Annota-tion Tool, the Pen, for example, indicate your capture preference (by clicking on either the Partial, Window, or Screen option in the dialog), and annotate the captured image. Use the Page Creation Tools to add a blank, gridded, or background im-age page. By default, Interwrite Workspace is in Autosave mode, so your annotated pages are automatically saved as you build your presentation file. Click the Save tool to save the file using the default filename (today’s date), or a name you type on the pop-up Onscreen Keyboard.
25Getting Started Interwrite DualBoardTMDistributing Presentation FilesThe Interwrite Workspace presentation files you create can be printed for local distribution, or emailed to anyone, anywhere. Use the Page Sorter tool to review the presentation file. The pages in the presentation file can be sorted, moved, duplicated, merged, and deleted using the Page Sorter tool. When the file pages have been arranged to your satisfaction, you can use Page Sorter’s export option to export it to one of a number of file formats, or you can close Page Sorter and select an option from the Workspace File Menu.The native file format of saved presentation files has the .GWB extension. GWB files can be read on any computer on which Interwrite Workspace is installed. For general distribution, we recommend exporting the presentation file to the PDF format using the Export PDF File tool located in the Toolbox, or by selecting the the Export PDF File option from the Workspace File Menu.Now everyone can stay in the information loop, whether they were able to attend the presentation or not.Additional eInstruction ResourcesWe invite you to visit the eInstruction Web site at www.einstruction.com where we have provided a variety of resources to help make your Interwrite Workspace experience more rewarding. We especially encourage you to visit www.einstruction.com/support_interwrite.htm and www.einstruction.com/erc/index.htm.What are Response and CPS?Interwrite Response and the Classroom Performance System (CPS) are Audience Response Systems, comprehensive response systems for electroni-cally testing, polling, and surveying a group of people. They can be used in conjunction with Interwrite Workspace to take a survey of the audience response to the presentation, or to test the level of comprehension after a lesson presentation, for example. Learn more about Response and CPS by visiting our Web site.
26 Interwrite DualBoardTM Getting StartedThe Interwrite Mobi adds another dimension to your Interwrite interactive experience. It can be used from any-where in the room, allowing students to participate in the presentation and instructors to control the presentation. All the interactive functions you can perform at the Interwrite DualBoard can be done using an Interwrite Mobi.Interwrite AccessoriesRFCOM and RF Hub Communications KitThe RFCOM and Workspace RF Hub Communi-cations Kit outfits your Interwrite system for RF (radio frequency) wireless communication. The RFCOM module is connected to your Interwrite DualBoard and the RF Hub is installed on your computer. The Interwrite Mobi has an RFCOM module built into it, which communicates with the same RF Hub on the computer. When you have wireless communication between your Interwrite devices and your computer, you have a lot more flexibility setting up your classroom than you do when the Interwrite DualBoard and computer are cabled together.RFCOMWorkspace RF HubThe Interwrite MobiTM with KWIK Screen
27Getting Started Interwrite DualBoardTMPositioning the Pens in the Pen Charging Station1 Each Pen snaps into one of the charging slots. 2 Position the Pen so that the Pen Tether Loop is pointing out, away from the charging slot.3 The LED Light below each slot turns on when the Pen is positioned in the slot. The light stays on while the Pen is charging and turns off when the Pen is fully charged. Periodically, the Pen will slowly draw current to maintain a full charge. This is known as trickle charging and, when the Pen is trickle charging, the light remains off. The rechargeable Interactive Pen will not over-charge.Installing the Pen Charging Station1 Unscrew the Thumb Screws and position the Pen Charging Station on the Interwrite Board frame.2 Tighten the Thumb Screws to lock the Pen Charging Station into place.3 Plug the Power Plug into the Power Connector on the top of the board’s Controller.When the Pen Charging Station is plugged into the Interwrite DualBoard, it will have power as long as the Interwrite DualBoard is powered by the power supply.The optional Pen Charging Station is designed to attach to the frame of the Inter-write DualBoard just above the controller housing, so it can plug into the Power Connector on the top of the controller. It can also be hung on the wall, using the Wall Mount Hangers shown below. The Rechargeable Interactive Pen and Pen Charging StationWhen the Pen Charging Station is plugged into either the wall socket or the Inter-write DualBoard (which must be powered on), snap each of your rechargeable Interactive Pens into a slot to charge them. It’s a good idea to keep the Pens in the Charger when they are not being used. It’s the ideal place to store them, and you don’t have to worry about overcharging them. They will not charge beyond their capacity. Thumb ScrewsPower PlugWall Mount HangersCharger LED LightsYour Pen Charging Station can be ordered with a Power Cord if you don’t want to connect it to the Interwrite DualBoard and have it pow-ered by the board’s power supply.
28 Interwrite DualBoardTM Getting StartedUsing the Rechargeable Interactive PenThe rechargeable Interactive Pen is used to write and draw and functions as a mouse. It requires no assembly. You can attach a tether to the Pen, if de-sired. We recommend placing the rechargeable Interactive Pen in one of the Pen Slots on the Pen Charging Station when it is not being used. The photo below identifies the parts of the rechargeable Interactive Pen and describes their function.The Pen Tip is used to apply virtual ink to the page in the Annotation Win-dow. To use the Pen Tip as an eraser on-the-fly, without selecting the Eraser tool, hold down the bottom button and touch the pen to the Interwrite Dual-Board’s surface. On the Mac, with the Pen Tip on the board’s surface, press the bottom button and hold it while erasing.Tether LoopPen Tip – Up or Down Same as Left Mouse Button on Windows and MacRocker ButtonBottom – Double-Click Mouse Button with Pen Up Windows and MacTop – Right Mouse Button (Windows) Ctrl-Click (Mac)The rechargeable Interactive Pen goes into Sleep Mode after about two minutes of inactivity to conserve power. Stash the Pen in a slot in the Pen Charging Station when it is not being used.
29Getting Started Interwrite DualBoardTMBattery CoverLEDThe Interwrite Interactive PenThe buttons and Pen Tip of the Interwrite Interactive Pen work the same as those on the rechargeable Interactive Pen. Following are the instructions for installing or replacing the battery.1 Push in the clip on the battery cover to remove it.2 Insert the supplied AAA battery into the battery compartment, positioning it properly for the correct polarity. As soon as the battery makes a connection, the LEDwillashfourtimes,indicatingthepenisactive.3 Replace the Battery Cover.The Interwrite Interactive Pen goes into Sleep Mode after about 10 seconds of inactivity to conserve power. The LED will ash continuously when the battery needs to be replaced.The Interwrite Dual Mode PenThe rechargeable Interwrite Dual Mode Pen is the second pen in the Pen Charging Station. It is identified by its blue Rocker Button and blue pen cap. Its primary use is as the second pen when two people are writing on the DualBoard. It can also be used when only one person is writing on the Dual-Board, typically when the primary Interactive Pen is recharging.
30 Interwrite DualBoardTM Getting StartedInstalling the Mounting Clips on the DualBoard and WallThe two Mounting Clips, found in the Accessory Kit that shipped with your Interwrite DualBoard, can be used in conjunction with a wall mount installation of the board. They fasten the bottom of the Interwrite DualBoard to the wall to prevent it from being jostled loose from the Wall Mounting Bracket. Install the Mounting Clips after the Interwrite Dual-Board is hung from the Wall Mounting Bracket. The hardware for attaching the Mounting Clips to the wall is not included, as the type of wall on which they will be mounted varies from installation to installation.If you are using a ceiling mount projector, be sure the Interwrite DualBoard is aligned to the projector image before you install the Mounting Clips to avoid having to reposition the board.Front of the Interwrite DualBoardMounting ClipBack of the Interwrite DualBoardMounting Clip Interwrite DualBoard Frame1 Hook the Mounting Clip over the lip of the Interwrite DualBoard frame on the back of the board. Position a Mounting Clip in each corner at the bottom of the board.2 Mark the location of the holes in each Mounting Clip on the wall. 3 Install suitable anchors into the wall.4 Install screws to secure the Mounting Clips to the wall. Use two screws per Clip. The recommended screw size is number 8 or M4.
31Getting Started Interwrite DualBoardTM1 Locate the pre-drilled screw holes for the Pen Tray in the frame of the Interwrite DualBoard.2 Attach the Pen Tray to the Interwrite DualBoard using the small Phillips screws provided, one for each hole in the Pen Tray.3 Slide the rubber bumpers, if they came with your Pen Tray, onto each end, ttingthecontoursofthebumpertothoseonthetray.Attaching the Pen Tray to the DualBoardIf your Interwrite DualBoard is going to be mounted on the wall, attach the optional Pen Tray before you mount the board. If the Interwrite DualBoard is going to be mounted on a floor stand, the Pen Tray can be easily attached at any time. The Interwrite DualBoard Pen Tray attaches to the frame. Use one of the provided Phillips screws for each attachment hole in the Pen Tray.To avoid damage to the Interwrite DualBoard controller located on the back of the board near the corner, do not rest the Interwrite DualBoard on the controller housing. When handling and maneu-vering your Interwrite DualBoard, be careful not to scratch or dam-age the Interwrite DualBoard’s writing surface.Never nail or drill the Interwrite DualBoard. Doing so will damage the unit and void your warranty.Pen TrayInterwrite DualBoardPhillips screwsTools Required:Phillips screwdriver
32 Interwrite DualBoardTM Getting StartedThe Floor Stand Accessory ShelfThe Floor Stand Accessory Shelf provides conve-nient storage space for the equipment that moves with the Interwrite DualBoard. The Accessory Shelf comes in black or gray.The Interwrite DualBoard Floor StandIf your Interwrite DualBoard is shared, the Floor Stand gives your Interwrite DualBoard the mobility necessary to move it easily from room to room. The Floor Stands are model-specific, so be sure to specify your Interwrite DualBoard model number when ordering your Floor Stand.Assembling the Floor StandEnd CapEnd CapEnd CapLegFootLegFootCasterFootCasterCasterLockwasherCrossbar Holes1/4-20x2” at head screw (use 4 per Foot)Leg AssemblyTools Required:Phillips screwdriverWrench
33Getting Started Interwrite DualBoardTM5 Attach both Crossbars to one Leg assembly using 8 of the supplied at head screws – 4 screws for each Crossbar. The screws will slide through the 4 outermost holes in each group of holes on the Leg assembly. Attach the other Leg assembly to the Crossbars in the same way.Assembling the Legs1 Usingfourofthesuppliedatheadscrews,attachaFoot to the bottom end—the end without the Crossbar Holes—of one of the Legs. 2 Place a Lockwasher over the Caster screw and screw the Caster into the hole on the underside of the Foot – one at each end. Tighten with the wrench. 3 If they are not already in place, insert three End Caps (two on each end of the Foot and one at the top of the Leg).4 Repeat Steps 1 through 3 for the other Foot and Leg.Attaching the Crossbars to the Leg AssembliesCrossbar CrossbarsLeg AssemblyLeg Assembly(The side with more than 8 holes faces away from the crossbar.)1/4-20x2” at head screw (use 4 per Crossbar end)Examine the assembled Floor Stand Legs. One side of each Leg assembly has 8 holes (2 groups of 4), and the other side has more than 8 holes. In this step, the sides with just the 8 holes must face inward toward the Crossbars.Foot
34 Interwrite DualBoardTM Getting StartedThe Adjustit Wall Mount and Adjustit Floor StandThe Adjustit Wall Mount and the Adjustit Floor Stand (shown below) are no-table accessories for your Interwrite DualBoard because they have a built-in arm for a short-throw video projector.
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36 Interwrite DualBoardTM Getting StartedInternational Interwrite DualBoard WarningsWARNING• TwopeopleshouldmounttheInterwriteDualBoardonthewallorFloorStand to avoid injury, or damage to the Interwrite DualBoard.• OnepersoncanadjustthepositionoftheInterwriteDualBoardupordown, but be sure to stabilize the Floor Stand before you attempt to reposition the board. Lock down the thumb tabs on the Casters, or push the Floor Stand against a wall to prevent it from rolling, or put one of your feet on the Floor Stand Foot to hold it in place as you adjust the Interwrite DualBoard’s position.• PositiontheInterwriteDualBoardFloorStandonalevelsurfacetoavoidtipping.• LowertheInterwriteDualBoardtothelowestpositionontheFloorStandbefore moving the stand.• DonothangobjectsontheInterwriteDualBoard.WARNUNG• ZumBefestigendesInterwriteDualBoardanderWandoderamStänder sind zwei Personen erforderlich, um Personenverletzung oder Beschädigungen des Interwrite DualBoard zu vermeiden.• DieHöhedesInterwriteDualBoardkannauchvoneinerPersonalleinverstellt werden, dazu muss jedoch sichergestellt sein, dass der Ständer des Boards sicher steht und nicht umfallen kann. Dazu entweder die Laufrollen arretieren, den Ständer gegen eine Wand rollen oder einen Fuß auf den Ständer stellen, damit das Interwrite DualBoard beim Verstellen derHöhenichtwegrollenkann.• StellenSiedenInterwriteDualBoard-StänderaufeinenebenenUntergrund, damit er nicht umfallen kann.• StellenSiedasInterwriteDualBoardvordemTransportindieniedrigstePosition.• HängenSiekeineGegenständeandasInterwriteDualBoard.ATTENTION• Ilfautdeuxpersonnespourxerletableaublancsurlemurousurlepieddesoland’évitertoutendommagementoublessure.• Uneseulepersonnepeutajusterlapositiondutableaublanc(verslehaut ou le bas) mais assurez-vous que le pied de sol est bien stable avant de repositionner le tableau. Abaissez les languettes de verrouillage des
37Getting Started Interwrite DualBoardTMADVERTENCIA• Dossonlaspersonasrecomendadasparainstalarlapizarraenlaparedoenlabasedepieconelndeevitarqueseproduzcanheridaspersonaleso se dañe la pizarra.• Unapersonapuedeajustarlaposicióndelapizarrahaciaarribaohaciaabajo pero asegurándose de que la base de pie haya quedado estable antes de intentar colocar el tablero. Fije el bloqueo manual de las ruedecillas o coloque la base de pie contra la pared para evitar que se mueva,tambiénpuedeponerunodesuspiesenlabaseparasujetarlacuandoajustelaposicióndelapizarra.• Coloquelabasedepiedelapizarraenunasupercieniveladaparaevitarque vuelque.• Bajelapizarrahastalaposiciónmásbajadelabasedepieantesdetransladar esta última.• Nocuelgueobjetosenlapizarra.AVVERTENZA• DuepersonedevonomontarelaLavagnasullapareteosuuncavallettoper evitare lesioni o danni alla Lavagna.• UnapersonapuòregolarelaposizionedellaLavagnaversol’altooilbasso, ma assicurarsi di stabilizzare il cavalletto prima di tentare di riposizionare la lavagna. Bloccare verso il basso le linguette di bloccaggio sulle rotelle o spingere il cavalletto contro una parete per impedirne il rotolamento, oppure appoggiare il proprio piede sul piede del cavalletto per tenerlo fermo mentre si regola la posizione della Lavagna.• PosizionareilcavallettodellaLavagnasuunasuperciepianaperevitarneil rovesciamento.• AbbassarelaLavagnaallaposizionepiùbassasulcavallettoprimadispostare il supporto.• NonappendereoggettisullaLavagna.roulettesaveclepouce,poussezlepieddesolcontreunmurpouréviterqu’il ne roule ou placez l’un de vos pieds sur le pied de sol pour maintenir celui-ci en place pendant que vous ajustez sa position.• Positionnezlepieddesoldutableausurunesurfaceplaneand’évitertout basculement.• Descendezletableaublancjusqu’àlapositionlaplusbassedupieddesolavantdeledéplacer.
38 Interwrite DualBoardTM Getting StartedLimited Warranty for the Interwrite DualBoardeInstruction warrants these products to be free from defects in material and workmanship under the following terms. Complete and return the enclosed warranty registration card to ensure that your products are covered by this warranty.CoverageParts and labor are warranted for three (3) years from the date of the first consumer purchase for the Interwrite DualBoard, controller, electronic Pens, electronic erasers, power supply, cables and accessories. This warranty applies to the original consumer purchaser only. Within the European Union, the warranty period is two (2) years. Contact your local dealer or distributor for additional warranty information.Warranty is valid only if original consumer’s purchase or lease date is less than or equal to six months from the original eInstruction sale date. This information will be captured by the system serial number and confirmed by the reseller’s purchase order.A nominal Warranty Handling Fee will be charged after the first 90 days of use and calculated from the date of original consumer purchase. This payment may be made by Visa, MasterCard, or American Express. A copy of the sales receipt or invoice will be required for warranty verification.ConditionsExcept as specified below, this warranty covers all defects in material or workmanship in the products. The following are not covered by the warranty: 1. Any product on which the serial number has been defaced, modified, or removed (if applicable). 2. Damage, deterioration, or malfunction resulting from: a. Accident, misuse, abuse, neglect, fire, water, lightening, or other acts of nature, unauthorized product modification for any purpose, or failure to follow instructions supplied with the product. b. Repair, or attempted repair, by anyone not authorized by eInstruction. c. Any damage in shipment of the product (claims must be presented to the carrier). d. Any other cause which does not relate to a manufacturing defect. 3. Any product not sold or leased to a consumer within six months of eInstruction’s original sale date. 4. Consumable parts, e.g., batteries, dry-erase markers, eraser felt.eInstruction will pay all labor and material expenses for covered items, but will not pay for the following: 1. Removal or installation charges. 2. Costs for initial technical adjustments (set up), including adjustments of user controls. 3. Certain shipping charges. (Payment of shipping charges is discussed in the next section of this warranty.) 4. Packaging costs. (Customers should keep their boxes.)Warranty Service Procedures 1. To obtain service on your eInstruction product, contact the Technical Support Department to receive a Return Material Authorization Number (RMA#) and shipping instructions by calling: In United States: (480) 443-2214 (MST) In Europe: +33 1.58.31.10.60 (CET) 2. Ship the product to eInstruction with the RMA# marked clearly on the outside of the box. eInstruction reserves the right to refuse the shipment, if not properly marked.
39Getting Started Interwrite DualBoardTM 3. Although the consumer must pay any shipping charges to ship the product to eInstruction for warranty service, eInstruction will pay the return shipping charges for ground shipment. Other shipping options are available at an additional fee. 4. Whenever warranty service is required, the original dated sales invoice (or a copy) must be presented as proof of warranty coverage, and should be included in shipment of the product. In addition, please include your name, address, telephone number, fax number, email address, and a description of the problem. 5. If eInstruction determines that the unit is not defective within the terms of the warranty, the consumer shall pay the cost of all freight charges, as well as any repair charges.Technical SupportWeb-based Technical Support is available free of charge at: www.einstruction.com, where current driver releases, as well as comprehensive technical support, troubleshooting, Technical Bulletins and FAQs can be found.Telephone Technical Support is available free of charge to the original consumer for a period of 90 days from the date of purchase of the product. Please contact our Technical Support Department: In United States: (480) 443-2214 (MST) In Europe: +33 1.58.31.10.60 (CET) You can also fax your request to: In United States: (480) 948-5508 (MST) In Europe: +33 1.58.31.10.69 (CET) Our toll-free number in the U.S. is: 800-856-0732 (MST)Disclaimer of Unstated WarrantiesThe warranty printed above is the only warranty applicable to this purchase. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. Assuming the warranty above stated is otherwise applicable, it is expressly understood and agreed that eInstruction’s sole liability, whether in contract, tort, under any warranty, in negligence, or otherwise, shall be for the repair or replacement of the defective parts, and under no circumstances shall eInstruction be liable for special, indirect, or consequential damages. The price stated and paid for the equipment is a consideration in limiting eInstruction’s liability.NoticeSome states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state, or province to province.To obtain service on your eInstruction product, call our Technical Support Department at (480) 443-2214 (MST), or fax us at (480) 948-5508 (MST); in Europe call +33 1.58.31.10.60 (CET), or fax us at +33 1.58.31.10.69 (CET). We can also be contacted through our Web site at www.einstruction.com or www.interwritelearning.com (in US), at EUOffice@gtcocalcomp.com (in Germany), or at infos@calcomp.fr (in France).Important! All products returned to eInstruction for service must have prior approval in the form of a Return Merchandise Authorization Number (RMA#), which can be obtained by calling the Technical Support Department.
Copyright© 2008 eInstructionInterwrite is a registered trademark and Workspace is a trademark of eInstruction Corp.All other products and company names are the trademarks or registered trademarks of their respective owners.The information contained in this document is subject to change without notice. eInstruction assumes no responsibility for technical, or editorial errors, or omissions that may appear in this document, or for the use of this material. Nor does eInstruction make any commitment to update the information contained in this document. This document contains proprietary information which is protected by copyright. All rights reserved. No part of this document can be photocopied or reproduced in any form without the prior, written consent of eInstruction.www.einstruction.com/support37-01278-01 Rev. ACorporate Headquarters308 N Carroll Blvd Denton, TX 76201Tel: 888.707.6819Fax: 940.565.0959Western Office8224 East Evans Road Scottsdale, Arizona 85260Tel: 480.948.6540Support: 480.443.2214Fax: 480.948.5508 European HeadquartersCentre Education Europe26/36 rue Alfred Nobel93600 Aulnay Sous BoisFranceTEL: +33 1.58.31.10.60FAX: +33 1.58.31.10.69www.interwritelearning.frSupport: 480.443.2214www.interwritelearning.com/support

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