ecobee orporated 116151212151 Smart Thermostat User Manual
ecobee Incorporated Smart Thermostat
User Manual

How to install  
your ecobee4 

Be  happy
You have joined a growing community  
of people who want to conserve energy, 
save money, and do something good  
for our planet.
Let’s get started!

Download the ecobee app 
for customized installation 
instructions.
Or continue reading!

Thermostat Control Board
Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
First things first.  
Here’s what you’ll find in the box.
ecobee smart 
thermostat
BackplateRoom sensor  
and stand
Power Extender  
Kit (PEK)
Drywall plugs
Screws
Install guide (this booklet),  
room sensor manual, wire labels, 
and voice card.
Trim plate

You’ll also need these tools:
Drill for mounting  
anchors (3/16” drill bit)
Small  
flathead screwdriver
Phillips 
screwdriver
Hammer Pencil Wire stripper
OPTIONAL


Guide 1 or Guide 2? 
Start here to find out.
The steps in this section will help you 
decide which install guide you’ll use 
to complete the installation.
These icons indicate useful tips and important reminders.
Start Your Install

ON OFF
ON
OFF
STEP 1
Power off your Heating, Ventilation, and 
Air Conditioning (HVAC) system by using 
the master switch or circuit breaker box.
This is important for your safety.
TIP Look for your master switch or circuit breaker box in the basement, 
attic, utility closet, or behind a wall panel near the thermostat.

TIP If you have a boiler, check to see that the main flame is extinguished.
Confirm your system is off by turning on 
your heat (during winter) or your AC  
(during summer). 
Wait a few minutes—you should not feel  
air coming from your vents.
STEP 2

STEP 3
Remove your old thermostat cover from 
the wall.
TIP Many thermostats simply pop off or unclip from the base, while others 
may have screws that you will need to remove. 

L1 L2
WARNING
HIGH VOLTAGE
110 VAC
OR
120 VAC
OR
240 VAC
YES NO
Does your old thermostat’s backplate  
have any of these indicators? 
CHECKPOINT: COMPATIBILITY
Sadly, you might 
not be compatible. Great, please 
continue to 
the next page.
You can double-check here: 
ecobee.com/compatibility

STEP 4
Take a picture of the wires connected to 
the terminals of your old thermostat. 
You may need to reference this photo 
later on.
WARNING ecobee4 is designed for 24VAC with a 2A maximum  
current. Do not connect it to line (high) voltage or millivolt systems.

YES NO
RCRHRCRH
YES NO
CHECKPOINT: C  WIRE
Do you have a C wire connected to your 
old thermostat?
Continue to  
Guide 1
Continue to  
Guide 2


GUIDE 1
Install your ecobee  
with a C wire
If you have a C wire, it will 
power your ecobee.  
You won’t need the Power 
Extender Kit included 
in the box.
Guide 1

YES NO
CHECKPOINT: DON’T  SKIP AHEAD
Have you completed steps 1–4 in the  
‘Start Your Install’ section?
Continue to 
the next page
Return to step 1 
in ‘Start Your Install’

W/W1
Y/Y1
Rc
RCRH
Carefully disconnect and label the wires 
from your old thermostat one at a time, 
using the labels provided.
STEP 5
TIP 1   If you have a jumper between Rc, Rh, or R, leave it alone. Only  
label the wires that run from your wall into a terminal block.
TIP 2   To install accessories (humidifier, dehumidifier or ventilator) 
please refer to the wiring diagrams in the ‘Extras’ section. 

R
C
RCRH
W/W1
Y/Y1
Unscrew the mounting plate of your old 
thermostat to remove it from the wall.
STEP 6
WARNING Be careful, as some thermostats may contain mercury. 
Recycle your old thermostat safely with your local hazardous 
waste facility. 

or
Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
STEP 7
Decide if you want to use the trim plate 
with your ecobee. The trim plate is useful 
if you want to hide marks or holes left on 
the wall by your old thermostat.

STEP 8:  OPTIONAL
If using the trim plate, align the mounting 
holes on the trim plate and backplate and 
press them into place together.

Rc
G
Y/Y1
W/W1
C
STEP 9
Pull the wires through the hole in the  
middle of the backplate and then attach 
the backplate to the wall using the  
drywall anchors and screws provided.
TIP Use a 3/16” drill bit to drill a hole for the drywall plugs.

YES NO
ACC-
ACC+
W2
W1
RH
C
Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
Rc
G
Y1
Y2
O/B
PEK
R
G
C
W/W1
Y/Y1
R
H
R
G
C
W/W1
Y/Y1
NO
YES
or
Do you have more than one R wire? 
(That includes R, Rc, and Rh)
Insert your wires: Insert your single  
R, Rc, or Rh wire into  
the Rc terminal.
R or Rc   Rc
Rh   Rh
CHECKPOINT: INSERT  YOUR R WIRE(S)

Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
Rc
G
CW/W1
Y/Y1
STEP 10
Insert your remaining wires into the side 
(not the front) of their corresponding 
terminal blocks.
TIP Press the terminal block levers to insert the wires more easily.

Tug on the wires gently to ensure they 
are securely connected.
TIP When a wire has been connected correctly, the lever on that block 
will lower. 
STEP 11

STEP 12
Carefully push any excess wires back into 
the hole and ensure there are no drafts 
coming from the hole(s) in the wall. 
TIP Large holes behind your thermostat will affect temperature 
readings. Prevent drafts by covering the hole(s).

STEP 13
Gently press your ecobee into the  
backplate until it ‘clicks’ into place.
TIP If the thermostat ‘rocks’ or is not flush with the wall, be sure the  
excess wires are pushed all the way into the wall.

ON OFF
ON
OFF
Turn the power to your HVAC system  
back on using the master switch or at  
the circuit breaker box.
STEP 14

hi
STEP 15
Say hi to your new ecobee! The screen  
will power on and guide you through  
the setup and registration.
TIP If your thermostat does not power on, please see the  
troubleshooting tips in the ‘Extras’ section.

Congratulations,  
you did it!
To complete your setup, 
follow the instructions  
on your ecobee screen.
ALL DONE!


Install your ecobee  
without a C wire
If you don’t have a C wire, 
you’ll need to use the  
Power Extender Kit (PEK) 
included to reliably power 
your ecobee.
GUIDE 2
Guide 2

YES NO
CHECKPOINT: DON’T  SKIP AHEAD
Have you completed steps 1–4 in the  
‘Start Your Install’ section?
Continue to 
the next page
Return to step 1  
in ‘Start Your Install’

RCRHRCRH
NO
YES
YES NO
Continue to 
the next page
The Power Extender Kit  
will work with your system! 
The Power Extender Kit requires your  
system to have the following wires:
4 wires: W/W1, Y/Y1, G, and R (or Rc or Rh)
or 3 wires: Y/Y1, G, and R (or Rc or Rh)
CHECKPOINT: 3  OR 4 WIRES
Do you have these wires?
Contact us 
To proceed call 1.877.932.6233 
or email support@ecobee.com

ecobee wire labels
Label wires at your: 
Thermostat Control Board
STEP 5
Take your Power Extender Kit, wire labels, 
tools, your smartphone, and go to your 
HVAC system.
TIP Your HVAC system can most often be found in your basement or  
your attic. 

Control board
Y
W
G
C
R
STEP 6
Open your HVAC system’s cover to reveal 
the control board.
WARNING HVAC systems contain high voltage wires. Use caution  
when working with the control board.

Y
W
G
C
R
STEP 7
Take a picture of the wires connected  
to your control board. You may need to  
reference this photo later on.

Y
W
G
C
R
W
Y
G
R
STEP 8
Label only the R, Y or Y1, G, and W or W1 
wires with the matching labels provided. 
If you have more than one wire going into 
these terminals, only label those going to 
your thermostat.
TIP If you have wires connected to both Rc and Rh terminals at the control-
board you may have a two transformer system. Please contact support to 
help you with installation: 1.877.932.6233 or support@ecobee.com.
Wires going  
to your A/C  
(ignore these)
Wires going  
to your  
thermostat

W
Y
R
Y
W
G
C
R
G
Y
W
G
C
R
STEP 9
Disconnect the wires labeled R, Y, G, and 
W from the control board.

RGYW
W
G
Y
R
STEP 10
Connect the wires you disconnected from 
the control board into their matching gray 
terminal blocks on the Power Extender Kit.
TIP Press the buttons to insert the wires more easily.

RGYW
G
Y
R
W
STEP 11
Tug on the wires gently to ensure they  
are securely connected. 
TIP When a wire has been connected correctly, the button on that  
block will lower. 

Y
W
G
C
R
R G Y W
Y
W
G
C
R
STEP 12
Connect the five white wires coming  
out of your Power Extender Kit to  
their corresponding terminals on the  
control board. 
TIP Once again, tug on the wires gently to ensure they are  
securely connected.

BEFORE
AFTER
BEFORE
AFTER
CHECKPOINT: POWER  EXTENDER KIT
Check that you have installed the Power 
Extender Kit correctly. It should be  
installed between your thermostat wiring 
and your control board.

TIP Make sure your HVAC panel is fully closed. Some systems will not  
turn on if the cover panel has not been closed properly.
STEP 13
Mount the Power Extender Kit inside your 
HVAC system, taking care not to strain 
the wires. Close the HVAC cover panel 
securely and return to your thermostat.

W/W1
Y/Y1
Rc
RCRH
STEP 14
Back at your thermostat:  
Carefully disconnect and label the wires 
from your old thermostat one at a time, 
using the labels provided.
TIP If you have a jumper between Rc, Rh, or R, leave it alone. Only label  
the wires that run from your wall into a terminal block.

R
C
W/W1
Y/Y1
RCRH
Unscrew the mounting plate of your old 
thermostat to remove it from the wall.
STEP 15
WARNING Be careful, as some thermostats may contain mercury. Recycle 
your old thermostat safely with your local hazardous waste facility. 

or
Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
STEP 16
Decide if you want to use the trim plate 
with your ecobee. The trim plate is useful 
if you want to hide marks or holes on the 
wall left by your old thermostat.

If using the trim plate, align the mounting 
holes on the trim plate and backplate and 
press them into place together.
STEP 17:  OPTIONAL

Rc
G
Y/Y1
W/W1
C
STEP 18
Pull the wires through the hole in the  
middle of the backplate and then attach 
it to the wall using the drywall anchors  
and screws provided.
TIP Use a 3/16” drill bit to drill a hole for the drywall plugs.

Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
Rc
R
H
G
C
W/W1
PEK
Y/Y1
STEP 19
Remove the Rc, C, and PEK labels from the 
label sheet and attach them to the wires as 
shown below: 
R/Rc/Rh   Rc G   C Y   PEK

TIP Press the terminal block levers to insert the wires more easily.
Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
RH
C
Rc
R
H
G
C
W/W1
PEK
Y/Y1
STEP 20
First, connect these 3 wires as shown: 
Rc, C, PEK 
Then, connect any remaining wires to  
their corresponding terminal.

ACC-
ACC+
W2
W1
RH
C
Rc
G
Y1
Y2
O/B
PEK
Rc
RH
G
C
W/W1
PEK
Y/Y1
YES NO
Continue to 
the next page
Did you connect the correct wires to the 
Rc, C, and PEK terminals, as shown below? 
CHECKPOINT: DON’T  SKIP AHEAD
Return to
Step 19

TIP When a wire has been connected correctly, the lever on that 
block will lower. 
STEP 20
Tug on the wires gently to ensure they  
are securely connected.

Carefully push any excess wires back into  
the hole and ensure there are no drafts  
coming from the hole(s) in the wall. 
STEP 21
TIP Large holes behind your thermostat will affect temperature readings. 
Prevent drafts by covering the hole(s).

STEP 22
Gently press your ecobee into the 
backplate until it ‘clicks’ into place.
TIP If the thermostat ‘rocks’ or is not flush with the wall, be sure the excess 
wires are pushed all the way into the wall.

ON OFF
ON
OFF
Turn the power to your HVAC system  
back on using the master switch or at  
the circuit breaker box. 
STEP 23

hi
STEP 24
Say hi to your new ecobee! The screen  
will power on and guide you through the 
setup and registration.
TIP If your thermostat does not power on, please see the troubleshooting 
tips in the ‘Extras’ section.

ALL DONE!
Congratulations,  
you did it!
To complete your setup, 
follow the instructions on 
your ecobee screen.


In here you’ll find:
EXTRAS
— Troubleshooting
— Meet your ecobee
— Wiring diagrams
— Warranty and Legal
Extras

1.  Check that all wires are properly 
inserted into the terminal blocks 
at the thermostat. Tug on the 
wires to ensure they are not loose.
If your ecobee doesn’t turn on, please try 
these steps:
TROUBLESHOOTING
2.  Make sure your HVAC cover pan-
el is closed. Some systems will 
not turn on if the cover panel 
has not been closed properly.

R
Rc
PEK
ACC-
ACC+
W2
W1
R
H
Rc
R
H
G
C
W/W1
PEK
Y/Y1
G
Y1
Y2
O/B
C
3.  If you have only one R wire (ei-
ther R, Rc, or Rh), make sure it’s 
inserted into the Rc terminal.
4.  If you installed the Power Extender 
Kit, make sure you inserted the 
wires into the correct terminals:
ecobee support is here to help:
CALL
1 877.932.6233 (North America)
1 647.428.2220 (International)
Your R, Rc, 
or Rh wire
TROUBLESHOOTING
EMAIL
support@ecobee.com

Slider to adjust  
Temperature
Humidity
System Mode
Indoor 
Temperature
Weather
Quick  
Changes
Voice
Control
MEET YOUR ECOBEE
Here’s what you’ll see on the home screen:
Menu

MEET YOUR ECOBEE
System Mode 
Shows your current ecobee setting 
(heat/cool/auto/off).
Humidity 
Shows the indoor humidity in  
your home.
Indoor Temperature 
Shows the indoor temperature in  
your home.
Slider to adjust Temperature 
Slide the bubble up or down to  
adjust your preferred temperature.
And here’s what that means:
Menu 
Allows you to control your system, 
schedule a vacation, and more.
Weather  
Shows the local weather and forecast 
for the week. 
Quick Changes 
Touch this button to easily switch 
between Home and Away.
Voice Control 
Allows you to turn volume up/down 
and enable/disable microphone.

Heat
Your system is in heat mode.  
A white icon means your system 
is off. An orange icon means your 
system is running.
Cool
Your system is in cool mode. A white  
icon means your system is off. A blue 
icon means your system is running.
Fan
Your fan is currently running.
Auto
Your system is in Auto mode, 
meaning your system will heat or 
cool as required.
MEET YOUR ECOBEE
These system mode icons are shown on  
the Home screen and in Quick Changes.

2
Home
MENU
Away
Menu
(with notification)
Quick  
Changes
Weather
Registration
Vacation
System Settings Schedule
Custom 1 (of 5)
AboutAlerts and
Reminders
Sleep
Comfort Settings
COMFORT SETTINGS
VOICE
More common icons you’ll find:
Menu
HOME SCREEN
Voice Control Microphone Off Push to Talk

Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
C
RH
Y1 Y2 C Y1 Y2 W1 W2 R C G
WIRING DIAGRAM
Conventional heating and cooling 
(up to 2 stages each).
Air Conditioner Furnace
Stage 2 
heat  
and cool,  
if applicable
NOTE  Do not connect any jumper wires between Rc and Rh. ecobee does this 
automatically. The R wire needs to go into the Rc terminal on  
your ecobee.

Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
C
RH
W2O/B Y1 Y2 R C W1O/B W2 Y1 GY2 R C
NOTE  Do not connect any jumper wires between Rc and Rh. ecobee does 
this automatically. The R wire needs to go into the Rc terminal on 
your ecobee.
Heat pump (air or geothermal) with  
auxiliary heat.
Heat Pump Air Handler
Stage 2  
compressor 
and auxiliary 
heat,  
if applicable
WIRING DIAGRAM

Rc
G
Y1
Y2
O/B
PEK
ACC-
ACC+
W2
W1
C
RH
Y1 Y2 R C G
Y2Y1 C O/B* W1 W2R
Air 
Handler
Air Conditioner
or Heat Pump*
Boiler
WIRING DIAGRAM
Boiler or radiant system with air handler 
and conventional cooling or heating.
*Stage 2 heat  
and cool, 
if applicable
*Reversing  
valve for heat 
pumps only
NOTE  Do not connect any jumper wires between Rc and Rh. ecobee does this 
automatically. The R wire needs to go into the Rc terminal on  
your ecobee.

Rc
G
Y1
Y2
O/B
PEK
R G Y W
W Y G R
ACC-
ACC+
W2
W1
C
RH
WIRING DIAGRAM
Power Extender Kit thermostat wiring.
NOTE  Do not connect any jumper wires between Rc and Rh. ecobee does 
this automatically. The R wire needs to go into the Rc terminal on 
your ecobee.

HUMIDIFIER / DEHUMIDIFIER  (1-WIRE  SETUP)
Step 1: Locate the humidifier/dehumidifer 
control and remove the plate.
R C U U
U U
ODT
R C G Y W
Humidifier/
Dehumidifier
Furnace
Control Board
Humidistat

R C G Y W U U
Furnace
Control Board
ACC+
ACC-
W2
W1
C
RH
RC
G
Y1
Y2
O/B
PEK
Humidifier/
Dehumidifier
HUMIDIFIER / DEHUMIDIFIER  (1-WIRE  SETUP)
Step 2: Wire the humidifier/dehumidifer  
as shown below.
NOTE  During setup, select 1-wire (ACC+) accesory on the  
thermostat screen.

HUMIDIFIER / DEHUMIDIFIER  (2-WIRE SETUP)
H/U
H/U
U  U
HUM
(24V)
C
Humidifier/
Dehumidifier
Furnace
Accesory Terminals
Humidistat
Step 1: Locate the humidifier/dehumidifer 
control and remove the plate.

HUM U  U
(24V)
C
Furnace
Accesory 
Terminals
Humidifier/
Dehumidifier
ACC+
ACC-
W2
W1
C
RH
RC
G
Y1
Y2
O/B
PEK
NOTE  During setup, select 2-wire (ACC+, ACC-) accesory on the  
thermostat screen.
HUMIDIFIER / DEHUMIDIFIER  (2-WIRE SETUP)
Step 2: Wire the humidifier/dehumidifer  
as shown below.

VENTILATOR (2-WIRE SETUP)
Ventilator /ERV/HRV
Ventilator
Timer
Control
Ventilator
Timer
Control
R G
R G (HI/LO)
Step 1: Locate the ventilator timer control  
and remove the plate.

VENTILATOR (2-WIRE SETUP)
ACC+
ACC-
W2
W1
C
RH
ERV/HRV
R G (HI/LO)
NOTE  During setup, select 2-wire (ACC+, ACC-) accesory on the  
thermostat screen.
Step 2: Wire the ventilator as shown below.

LEGAL
Approvals
This product was designed and built in 
accordance to RoHS directive 2002/95/EC 
and contains no hazardous substances as 
defined by this directive.
FCC Compliance Statement 
Compliance Notice:
This equipment has been tested and found to 
comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC Rules. 
These limits are designed to provide 
reasonable protection against harmful 
interference in a residential installation. This 
equipment generates, uses and can radiate 
radio frequency energy and, if not installed 
and used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur in a 
particular installation. If this equipment does 
cause harmful interference to radio or 
television reception, which can be determined 
by turning the equipment off and on, the user 
is encouraged to try to correct the interference 
by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–I ncrease the separation between the 
equipment and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the receiver 
is connected.
–Consult the dealer or an experienced radio/TV 
technician for help. 
This device complies with part 15 of FCC rules. 
Operation is subject to the following two 
conditions:
1.  This device may not cause harmful 
interference.
2.  This device must accept any interference 
received, including interference that may 
cause undesired operation.
Change or modifications that are not expressly 
approved by the manufacturer could void the 
user’s authority to operate the equipment.
RF Exposure Information:
This equipment complies with FCC radiation 
exposure limits set forth for an uncontrolled 
environment. In order to avoid the possibility 
of exceeding the FCC radio frequency 
exposure limits, human proximity to the 
antenna shall not be less than 8 inches during 
normal operation.
Industry Canada (IC) 
Compliance Notice:
This device complies with Industry Canada 
license-exempt RSS standard(s).
Operation is subject to the following two 
conditions:

defective Products, at no charge. Any 
replacement and/or repaired device are 
warranted for the remainder of the original 
warranty or ninety (90) days, whichever is 
longer. A proof-of-purchase will be required 
from the Customer in order for ecobee to 
provide a replacement and/or repaired device. 
This Warranty is valid only for Product installed 
in the country in which it is purchased.
If the product is defective, call Customer 
Service at 1-877-932-6233. ecobee will make 
the determination whether a replacement 
product can be sent to you or whether the 
product should be returned to our address.
In the event of a failure of a Product, Customer 
may: 
a.  if Customer did not purchase the Product 
directly from ecobee, contact the third party 
contractor from whom the Product was 
purchased to obtain an equivalent 
replacement product, provided the 
contractor determines that the returned 
Product is defective and Customer is 
otherwise eligible to receive a replacement 
product;
b.  contact ecobee directly for service 
assistance at 1-877-932-6233 and ecobee 
will make the determination whether an 
advance equivalent replacement Product 
can be sent to Customer with return 
shipping supplies (in which case a hold shall 
be put on Customer’s credit card for the 
value of the replacement Product until 
ecobee has received the defective Product). 
1. This device may not cause interference.
2.  This device must accept any interference, 
including interference that may cause 
undesired operation of the device.
This Class B digital apparatus complies with 
Canadian ICES-003.
RF Exposure Statement:
This equipment complies with IC RSS-102 
radiation exposure limits set forth for an 
uncontrolled environment. This transmitter 
must be installed to provide a separation 
distance of at least 8 inches from all persons 
and must not be collocated or operating in 
conjunction with any other antenna or 
transmitter.
FCC ID:  WR911615121215 
IC ID:  7981A – 11615121215 
CAN ICES-3 (B)/NMB-3(B) 
Assembled in China.
Warning: Changes or modifications not 
expressly approved by ecobee Inc. could void 
the user’s authority to operate the equipment.
3-Year Limited Warranty
ecobee warrants that for a period of three (3) 
years from the date of purchase by the 
consumer (“Customer”), the ecobee4 (the 
“Product”) shall be free of defects in materials 
and workmanship under normal use and 
service. During the warranty period, ecobee 
shall, at its option, repair or replace any 

Product should be returned to our address. 
If the returned Product is found by ecobee 
to be defective and Customer is otherwise 
eligible to receive a replacement product, no 
amount shall be charged to Customer’s 
credit card; or 
c.  Ship the defective Product directly to 
ecobee, in which case Customer shall 
contact ecobee directly at 1-877-932-6233, 
so ecobee can make the required shipping 
arrangements. Upon receipt of the defective 
Product, ecobee will ship an equivalent 
replacement product to Customer, provided 
the returned Product is found by ecobee to 
be defective and Customer is otherwise 
eligible to receive a replacement product.
This warranty does not cover removal or 
reinstallation costs and shall not apply if the 
damages were found to be caused by 
something other than defects in materials or 
workmanship, including without limitation, if 
the Product:
–  was operated/stored in abnormal use  
 or maintenance conditions;
–  is repaired, modified or altered, unless ecobee 
expressly authorizes such repair, modification 
or alteration in writing;
–  was subject to abuse, neglect, electrical fault, 
improper handling, accident or acts of nature;
– was not installed by a licensed Heating 
Ventilating and Air Conditioning (HVAC) 
contractor; or
- was installed improperly 
ecobee’s sole responsibility shall be to repair or 
replace the Product within the terms stated 
above. ECOBEE SHALL NOT BE LIABLE 
FOR ANY LOSS OR DAMAGE OF ANY KIND, 
INCLUDING ANY SPECIAL, INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING, 
DIRECTLY OR INDIRECTLY, FROM ANY 
BREACH OF ANY WARRANTY, EXPRESS 
OR IMPLIED, OR ANY OTHER FAILURE OF 
THIS PRODUCT. Some US states and 
Canadian provinces do not allow the 
exclusion or limitation of incidental or 
consequential damages, so the above 
limitation or exclusion may not apply to you.
ecobee’s responsibility for malfunctions and 
defects in materials and workmanship is 
limited to repair and replacement as set 
forth in this warranty statement. All express 
and implied warranties for the product, 
including but not limited to any implied 
warranties and conditions of merchantabili-
ty and fitness for a particular purpose, are 
limited to the three-year duration of this 
limited warranty. No warranties, whether 
expressed or implied, will apply after the 
limited warranty period has expired. Some 
US states and Canadian provinces do not 
allow limitations on how long an implied 
warranty lasts, so this limitation may not 
apply.
ecobee neither assumes responsibility for 
nor authorizes any other person purporting 
to act on its behalf to modify or to change 
this warranty, nor to assume for it any other 
warranty or liability concerning this product.
This warranty gives you specific rights, and 
you may also have other rights which vary 
from jurisdiction to jurisdiction. If you have 

any questions regarding this warranty, please 
write to ecobee Customer Service.
Legal Notice
Use of the HomeKit™ logo means that an 
electronic accessory has been designed to 
connect specifically to iPod®, iPhone®, or iPad®, 
respectively, and has been certified by the 
developer to meet Apple® performance 
standards. Apple is not responsible for the 
operation of this device or its compliance with 
safety and regulatory standards. Please note 
that the use of this accessory with iPod, 
iPhone, or iPad may affect wireless 
performance. Apple, iPhone, iPad, and iPod 
touch are trademarks of Apple Inc., registered 
in the U.S. and other countries. HomeKit is a 
trademark of Apple Inc.

770-00034
ecobee.com  
support@ecobee.com 
1.877.932.6233 
© 2016 ecobee, Inc. All rights reserved. ecobee  
and the ecobee logo are trademarks of ecobee 
Inc., registered in the U.S. and other countries.
We’re here to help.
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