ecobee orporated EBSMSW1V002 Light Switch User Manual Hyperion English Installation Manual 171208 indd
ecobee Incorporated Light Switch Hyperion English Installation Manual 171208 indd
Contents
- 1. User Manual I
- 2. User Manual II
User Manual I

How to install 
your ecobee
Switch+

Installing this product involves  
handling high voltage wiring. Each  
step of the enclosed instructions must  
be followed carefully. 
To avoid fire, personal injury, or death,  
turn off your circuit breakers and  
follow the proper safety precautions 
before proceeding.
UNSURE ABOUT HANDLING 
ELECTRICAL WIRING? 
CONSULT A QUALIFIED ELECTRICIAN.
Warning

Step-by-step visual 
guides that land you 
right at registration
Download the ecobee app—where you’ll 
find videos, diagrams, and a guided tour 
of registration and smart features.
Getting your Switch+ 
up and running is as 
easy as 1-2-3
1.  Download the ecobee app.
2.  Install your Switch+.
3.   Register ecobee Switch+ to  
unlock Amazon Alexa and other 
smart features. 
You’ll need to turn off your power for 
installation. We recommend getting 
started during the day.
Daylight helps

What’s in the box:
Wall plate
ecobee  
Switch+
4 wire nuts
2 mounting
 screws
Tools you’ll need: 
Flat head  
screwdriver
Phillips  
head #2
screwdriver
Pliers
(optional)

Compatibility
and rating
1
Is this location controlled 
by only one switch?
ecobee Switch+ can only be installed in 
locations where the light is controlled by 
only one switch.
Rating
120V AC 60Hz
600W Incandescent
150W I.BAL (LED and CFL)
Do you have at least one 
neutral wire in your set-up?
Neutral wires are white and come as  
either a single wire or a pair. Unsure?  
Keep reading for instructions. 

Turn off the circuit breaker for the switch 
you’re replacing. 
If breakers aren’t labeled, turn off  
the master power.
Your lights should NOT turn on.  
Confirm you’ve turned off the right 
breaker by flipping your wall switch on 
and off several times.
Before proceeding
2Turn off 
your breakers

If paint has dried around your 
switch, it may require more  
force to unmount it. 
Unscrew your existing wall plate and 
switch from the wall. 
Disconnect the wires attached to 
your switch by turning the wire nuts 
counterclockwise. Remove your  
existing switch.  
Remove  
old switch
3

You should see 4 types of wires in your 
wall box. Here’s how to identify them.
Identify
wires
4Line and load wires (black or red)
are connected to your existing switch.
Ground wire (exposed copper or green) 
typically comes from the wall box. 
Neutral wires (white)
typically come in a pair and are 
fastened together by a wire nut.
Needed for installation. 

5Line wire 
(black)
Switch wires 
(black) Ground wire 
(green)
Neutral wire 
(white)
Load wire 
(black)
Match the neutral wire from your Switch+ 
to the 2 neutral wires from your wall box. 
Together, insert them into the wire nut 
to connect. Match the remaining wires as 
shown and secure with wire nuts.
Connect your 
Switch+
Switch wire
Switch wire
Neutral wire
Ground wire
Line wire
Load wire
Neutral pair
Ground wire or screw
Don’t know how to use a wire nut? 
Turn the page for help. 

If you have pliers, use them to 
gently twist wires together before 
inserting them into the wire 
nut. You can also use them to 
straighten curved wires. 
If they separate or shift inside the nut, 
realign the wires and replace the cap. 
Twist the cap clockwise until the wires 
are secured.
Wire nuts are used to connect two or 
more wires together.
Connecting wires
Hold the wires you’re connecting  
parallel to one another so that the ends 
are aligned.
Holding the wires together and parallel, 
insert them into a wire nut. Twist the  
wire nut clockwise until secure. Double-
check by tugging on the wires gently.
Wire nuts 101

Fit wire nuts 
into wall box
6
Push each wire nut in—one at a 
time—as close to the back of the wall
box as possible. 

Using the mounting screws provided, 
mount your ecobee Switch+. Make sure 
it’s level and flush against the wall.
Mount ecobee 
Switch+
7

Return to your circuit breaker and  
turn on the power for the switch you  
just replaced. 
8Power system 
back on

Test your
Switch+
9
Give your Switch+ a moment to power 
on. Test it by turning it on and off, 
using the on/off button on the front of 
your Switch+. If it powers on, snap on 
your wall plate. 
If your Switch+ does not power on, turn 
off your circuit breaker and double check 
that your wires are connected securely. 
Then test again.
Still a no-go? Call ecobee customer 
support at 1-877-932-6233.

Keep going on the ecobee app to register 
your device, connect to Wi-Fi, and unlock 
smart features. 
To connect to HomeKit, use the ecobee 
app on your iOS device and refer to the 
code on the back of this manual.
Congratulations,  
you did it!

Your ecobee Switch+
Light bar 
Glows when Alexa is responding to you.
On/off button 
Turns it on or off the old-fashioned way.
Night light
Keeps your nights fumble-free.
Mic off button 
Put Alexa on Do Not Disturb.
Action button
Hold to interrupt Alexa.
Speaker
Play music, listen to the news, and more.
Occupancy sensor 
Turns on the lights when you walk into the 
room, and off when you leave.

Ask Alexa*  
Ask to turn the lights on or off, set a  
timer, read the news or weather,  
play music or podcasts, and more.
Turns off your lights for you
We’ll take care of it when the  
room is empty. 
Here’s what your
Switch+ can do Go hands-free
Have your lights turn on when you  
enter the room and it’s dark.
Smarter outdoor lighting
Upgrade your lighting to  
automatically turn on at sunset  
and off when you choose.
Night light
Enable the night light setting on  
your ecobee app to make your  
Switch+ glow in the dark.

Troubleshooting
ecobee.com  
support@ecobee.com
1-877-932-6233
We’re here to help
Press and hold the on/off button on the 
front of your Switch+ for 5 seconds.
Using voice prompts*, your Switch+ will 
cycle through the options: reset Wi-Fi, 
reset HomeKit, restart device, and reset 
device to factory settings.
Select an option by pressing the on/off 
button again, or cancel the menu by 
pressing either of the top buttons.
*Not all languages may be available on Amazon 
Alexa Voice Service. Go to Amazon.com for the list of 
currently supported languages.

Approvals 
This product was designed and built in accordance to 
RoHS directive 2002/95/EC and contains no 
hazardous substances as defined by this directive. 
FCC Compliance Statement Compliance Notice: 
This equipment has been tested and found to comply 
with the limits for a Class B digital device, pursuant to 
part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful 
interference in a residential installation. This equipment 
generates, uses and can radiate radio frequency 
energy and, if not installed and used in accordance 
with the instructions, may cause harmful interference 
to radio communications. However, there is no 
guarantee that interference will not occur in a 
particular installation. If this equipment does cause 
harmful interference to radio or television reception, 
which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures: 
–  Reorient or relocate the receiving antenna. 
–   Increase the separation between the equipment  
and receiver.
–   Connect the equipment into an outlet on a  
circuit different from that to which the receiver  
is connected.
–   Consult the dealer or an experienced radio/TV 
technician for help. 
This device complies with part 15 of FCC rules. 
Operation is subject to the following two conditions: 
1.  This device may not cause harmful interference. 
2.  This device must accept any interference  
received, including interference that may cause 
undesired operation.
Changes or modifications that are not expressly 
approved by the manufacturer could void the user’s 
authority to operate the equipment. 
RF Exposure Information: 
This equipment complies with FCC radiation exposure 
limits set forth for an uncontrolled environment. In 
order to avoid the possibility of exceeding the FCC 
radio frequency exposure limits, human proximity to 
the antenna shall not be less than 8 inches during 
normal operation. 
Industry Canada (IC) Compliance Notice: 
This device complies with Industry Canada  
license-exempt RSS standard(s). 
Operation is subject to the following two conditions: 
1.  This device may not cause interference. 
2.  This device must accept any interference, including 
interference that may cause undesired operation of 
the device.
This Class B digital apparatus complies with Canadian 
ICES-003. 

RF Exposure Statement: 
This equipment complies with IC RSS-102 radiation 
exposure limits set forth for an uncontrolled 
environment. This transmitter must be installed to 
provide a separation distance of at least 8 inches from 
all persons and must not be collocated or operating in 
conjunction with any other antenna or transmitter. 
FCC ID: WR9EBSMSW1V002 
IC ID: 7981A-EBSMSW1V002 
CAN ICES-3 (B)/NMB-3(B) 
Designed in Canada. Assembled in China. 
Warning:  Changes or modifications not expressly 
approved by ecobee Inc. could  
void the user’s authority to operate  
the equipment.
1-Year Limited Warranty 
ecobee warrants that for a period of one  
(1) year from the date of purchase by the  
consumer (“Customer”), the Switch+ (the  
“Product”) shall be free of defects in materials  
and workmanship under normal use and service. 
During the warranty period, ecobee shall, at its 
option, repair or replace any defective  
Products, at no charge. Any replacement  
and/or repaired device are warranted for  
the remainder of the original warranty or  
ninety (90) days, whichever is longer.  
A proof-of-purchase will be required from  
the Customer in order for ecobee to provide a 
replacement and/or repaired device. This  
Warranty is valid only for Product installed in  
the country in which it is purchased.
If the product is defective, call Customer Service at 
1-877-932-6233. ecobee will make the determination 
whether a replacement product can be sent to you  
or whether the product should be returned to  
our address. 
In the event of a failure of a Product, Customer may:  
a.  if Customer did not purchase the Product directly 
from ecobee, contact the third party contractor  
from whom the Product was purchased to obtain  
an equivalent replacement product, provided the 
contractor determines that the returned Product  
is defective and Customer is otherwise eligible to  
receive a replacement product;
b.  contact ecobee directly for service assistance  
at 1-877-932-6233 and ecobee will make the 
determination whether an advance equivalent 
replacement Product can be sent to Customer with 
return shipping supplies (in which case a hold shall 
be put on Customer’s credit card for the value of 
the replacement Product until ecobee has received 
the defective Product). Product should be returned 
to our address. If the returned Product is found by 
ecobee to be defective and Customer is otherwise 
eligible to receive a replacement product, no amount 
shall be charged to Customer’s credit card; or  
c.  ship the defective Product directly to ecobee, in 
which case Customer shall contact ecobee directly  
at 1-877-932-6233, so ecobee can make the required 
shipping arrangements. Upon receipt of the defective 
Product, ecobee will ship an equivalent replacement 
product to Customer, provided the returned Product 
is found by ecobee to be defective and Customer is 
otherwise eligible to receive a replacement product.

This warranty does not cover removal or reinstallation 
costs and shall not apply if the damages were found  
to be caused by something other than defects in 
materials or workmanship, including without limitation, 
if the Product: 
–   was operated/stored in abnormal use or  
maintenance conditions;
–   is repaired, modified or altered, unless ecobee 
expressly authorizes such repair, modification or 
alteration in writing;
–   was subject to abuse, neglect, electrical fault, 
improper handling, accident or acts of nature;
–  was installed improperly. 
ecobee’s sole responsibility shall be to repair or 
replace the Product within the terms stated above. 
ECOBEE SHALL NOT BE LIABLE FOR ANY LOSS OR 
DAMAGE OF ANY KIND, INCLUDING ANY SPECIAL, 
INCIDENTAL OR CONSEQUENTIAL DAMAGES 
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY 
BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, 
OR ANY OTHER FAILURE OF THIS PRODUCT. Some 
US states and Canadian provinces do not allow the 
exclusion or limitation of incidental or consequential 
damages, so the above limitation or exclusion may not 
apply to you. 
ecobee’s responsibility for malfunctions and defects in 
materials and workmanship is limited to repair and 
replacement as set forth in this warranty statement.  
All express and implied warranties for the product, 
including but not limited to any implied warranties  
and conditions of merchantability and fitness for  
a particular purpose, are limited to the one-year 
duration of this limited warranty. No warranties,  
whether expressed or implied, will apply after the  
limited warranty period has expired. Some US states 
and Canadian provinces do not allow limitations on 
how long an implied warranty lasts, so this limitation 
may not apply. 
ecobee neither assumes responsibility for nor 
authorizes any other person purporting to act on its 
behalf to modify or to change this warranty, nor to 
assume for it any other warranty or liability concerning 
this product. 
This warranty gives you specific rights, and you may 
also have other rights which vary from jurisdiction to 
jurisdiction. If you have any questions regarding this 
warranty, please write to ecobee Customer Service. 
Legal Notice 
Use of the HomeKit™ logo means that an electronic 
accessory has been designed to connect specifically  
to iPod®, iPhone®, or iPad®, respectively, and has been 
certified by the developer to meet Apple® performance 
standards. Apple is not responsible for the operation  
of this device or its compliance with safety and 
regulatory standards. Please note that the use of this 
accessory with iPod, iPhone, or iPad may affect 
wireless performance. Apple, iPhone, iPad, and iPod 
touch are trademarks of Apple Inc., registered in  
the U.S. and other countries. HomeKit is a trademark 
of Apple Inc.

770-00081
© 2017 ecobee, Inc. All rights reserved. ecobee  
and the ecobee logo are trademarks of ecobee Inc.,  
registered in the U.S. and other countries. 
Alexa is a trademark of Amazon Inc.
HomeKit  
set-up code: Place
HomeKit
Code