ecobee orporated EBSTAT3LT01 Smart Thermostat User Manual
ecobee Incorporated Smart Thermostat
Contents
- 1. User Manual
- 2. user manual
User Manual
How to install
your ecobee3 lite
You have joined a growing
community of people who want to
conserve energy, save money and
do something good for our planet.
Let’s get started!
Or continue reading!
Download the ecobee
app for customized
installation instructions.
be happy
First things first. Here’s what
you’ll find in the box.
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
You’ll also need these tools:
OPTIONAL
ecobee thermostat Drill for mounting anchors
(3/16” drill bit)
Hammer
ecobee backplate Small flathead
screwdriver
Pencil
Power Extender Kit
(PEK)
Phillips
screwdriver
Wire stripper
Drywall plugs
Install guide (this booklet)
and wire labels
Trim plate
Start Your Install
Guide 1 or Guide 2?
Start here to find out.
The steps in this section will help
you decide which install guide you’ll
use to complete the installation.
These icons indicate useful tips and important reminders.
STEP 1
TIP:
Look for your master switch or circuit breaker box in the basement,
attic, utility closet, or behind a wall panel near the thermostat.
Power off your Heating, Ventilation and Air
Conditioning (HVAC) system by using the
master switch or circuit breaker box. This is
important for your safety.
ON OFF
ON
OFF
Confirm your system is off by turning on
your heat (during winter) or your AC (during
summer). Wait a few minutes - you should
not feel air coming from your vents.
STEP 2
TIP:
If you have a boiler, check to see that the main flame is extinguished.
OR
Great, please
continue to
the next page
Sadly, you might
not be compatible
You can double check here:
ecobee.com/compatibility
STEP 3
Remove your old thermostat cover from
the wall.
TIP:
Many thermostats simply pop off or unclip from the base, while
others may have screws that you will need to remove.
Does your old thermostat’s backplate have
any of these indicators?
CHECKPOINT: COMPATIBILITY
L1 L2
WARNING
HIGH VOLTAGE
110 VAC
OR
120 VAC
OR
240 VAC
YES NO
OR
STEP 4
Take a picture of the wires connected to the
terminals of your old thermostat. You may
need to reference this photo later on.
CHECKPOINT: C WIRE
Do you have a C wire connected to your
old thermostat?
YES NO
RCRHRCRH
Continue to
Guide 1
Continue to
Guide 2
YES NO
OR
Guide 1
GUIDE 1
Install your ecobee
with a C wire
If you have a C wire, it will power your
ecobee. You won’t need the Power
Extender Kit included in the box.
CHECKPOINT: DON’T SKIP AHEAD
Have you completed steps 1 - 4 in the ‘Start
Your Install’ section?
STEP 5
Carefully disconnect and label the wires from
your old thermostat one at a time, using the
labels provided.
TIP:
If you have a jumper between Rc, Rh or R, leave it alone. Only label
the wires that run from your wall into a terminal block.
W/W1
Y/Y1
Rc
RCRH
Continue to
the next page
Return to step 1
in ‘Start Your Install’
YES NO
Unscrew the mounting plate of your old
thermostat to remove it from the wall.
STEP 6
WARNING:
Be careful, as some thermostats may contain mercury. Recycle your
old thermostat safely with your local hazardous waste facility.
R
C
RCRH
W/W1
Y/Y1
STEP 7
Decide if you want to use the trim plate with
your ecobee. The trim plate is useful if you
want to hide marks or holes left on the wall
by your old thermostat.
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
COR
STEP 8: OPTIONAL
If using the trim plate, align the mounting
holes on the trim plate and backplate and
press them into place together.
STEP 9
Pull the wires through the hole in the
middle of the backplate and then attach
the backplate to the wall using the drywall
anchors and screws provided.
TIP:
Use a 3/16” drill bit to drill a hole for the drywall plugs.
Rc
G
Y/Y1
W/W1
C
STEP 10
Insert your remaining wires into the side
(not the front) of their corresponding
terminal blocks.
TIP:
Press the terminal block levers to insert the wires more easily.
Rc
G
Y1
Y2
Rc
G
Y1
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
Rc
G
C
W/W1
Y/Y1
CHECKPOINT: INSERT YOUR R WIRE(S)
Do you have more than one R wire?
(That includes R, Rc, and Rh)
Insert your wires: Insert your single
R, Rc or Rh wire into
the Rc terminal.
NOYES
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
R
G
C
W/W1
Y/Y1
R
H
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
R
H
G
C
W/W1
Y/Y1
NOYES
R oR Rc Rc
Rh Rh
OR
STEP 12
Carefully push any excess wire back into the
hole and ensure there are no drafts coming
from the hole(s) in the wall.
TIP:
Large holes behind your thermostat will affect temperature readings.
Prevent drafts by covering the hole(s).
STEP 11
Tug on the wires gently to ensure they are
securely connected.
TIP:
When a wire has been connected correctly, the lever on that
block will lower.
PEK
W2
W1
R
H
C
Turn the power to your HVAC system back
on using the master switch or at the circuit
breaker box.
STEP 14
ON OFF
ON
OFF
STEP 13
Gently press your ecobee thermostat into the
backplate until it ‘clicks’ into place.
TIP:
If the thermostat ‘rocks’ or is not flush with the wall, be sure the
excess wires are pushed all the way into the wall.
Rc
G
Y1
C
W/W1
OR
ALL DONE!
Congratulations,
you did it!
To complete your set-up,
follow the instructions on
your ecobee screen.
STEP 15
Say hi to your new ecobee! The screen will
power on and guide you through the set-up
and registration.
hi
TIP:
If your thermostat does not power on, please see the
troubleshooting tips in the ‘Extras’ section.
Guide 2
Install your ecobee
without a C wire
If you don’t have a C wire, you’ll
need to use the Power Extender
Kit (PEK) included to reliably
power your ecobee.
GUIDE 2
Continue to
the next page
Return to step 1
in ‘Start Your Install’
CHECKPOINT: DON’T SKIP AHEAD
Have you completed steps 1 - 4 in the ‘Start
Your Install’ section?
The Power Extender Kit requires your system
to have the following wires:
Do you have these wires?
CHECKPOINT: 3 OR 4 WIRES
RCRHRCRH
YES NO
Continue to
the next page
The Power Extender kit
will work with your system!
Give us a call
Looks like you have one or more
wires missing. Please contact
ecobee support for more
information. 1.877.932.6233 or
support@ecobee.com
NOYES
4 wires: W/W1, Y/Y1, G and R (or Rc or Rh)
OR
3 wires: Y/Y1, G and R (or Rc or Rh)
OR
STEP 5
Take your Power Extender Kit, wire labels,
tools, your smart phone, and go to your
HVAC system.
ecobee wire labels
Power Extender Kit wire labels
(not required for all installs)
TIP:
Your HVAC system can most often be found in your basement or
your attic.
TIP:
Some cover panels can be removed by lifting upwards first, then
pulling outwards.
STEP 6
Open your HVAC system’s cover to reveal the
control board.
Control board
Y
W
G
C
R
Y
W
G
C
R
STEP 7
Take a picture of the wires connected to your
control board. You may need to reference
this photo later on.
STEP 8
Label only the R, Y or Y1, G and W or W1
wires with the matching labels provided.
If you have more than one wire going into
these terminals, only label those coming
from your thermostat.
Y
W
G
C
R
W
Y
G
R
TIP:
If you have wires connected to both Rc and Rh terminals at the
control board you may have a two transformer system. Please
contact support to help you with installation: 1.877.932.6233 or
support@ecobee.com.
Wires going to
your A/C
(ignore these)
Wires going to
your thermostat
STEP 9
Disconnect the labeled R, Y, G and W wires
from the control board.
Y
G
W
R
Y
W
G
C
R
Y
W
G
C
R
STEP 10
Connect the wires you disconnected from
the control board into their matching gray
terminal blocks on the Power Extender Kit.
TIP:
Press the buttons to insert the wires more easily.
RGYW
W
G
Y
R
STEP 11
Tug on the wires gently to ensure they are
securely connected.
TIP:
When a wire has been connected correctly, the button on that block
will lower.
TIP:
Once again, tug on the wires gently to ensure they are
securely connected.
RGYW
G
Y
R
W
STEP 12
Connect the 5 white wires coming out of the
Power Extender Kit to the corresponding
terminals on your control board.
Y
W
G
C
R
R G Y W
Y
W
G
C
R
CHECKPOINT: POWER EXTENDER KIT
Check that you have installed the Power
Extender Kit correctly. It should be installed
between your thermostat wiring and your
control board.
BEFORE AFTER
WARNING:
Make sure your HVAC panel is fully closed. Some systems will not
turn on if the cover panel has not be closed properly.
STEP 13
Mount the Power Extender Kit inside your
HVAC system, taking care not to strain the
wires. Close the HVAC cover panel securely
and return to your thermostat.
STEP 14
Back at your thermostat: Carefully disconnect
and label the wires from your old thermostat
one at a time, using the labels provided.
TIP:
If you have a jumper between Rc, Rh or R, leave it alone. Only label
the wires that run from your wall into a terminal block.
W/W1
Y/Y1
Rc
RCRH
Unscrew the mounting plate of your old
thermostat to remove it from the wall.
STEP 15
WARNING:
Be careful, as some thermostats may contain mercury. Recycle your
old thermostat safely with your local hazardous waste facility.
R
C
W/W1
Y/Y1
RCRH
STEP 16
Decide if you want to use the trim plate with
your ecobee. The trim plate is useful if you
want to hide marks or holes on the wall left
by your old thermostat.
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
If using the trim plate, align the mounting
holes on the trim plate and backplate and
press them into place together.
STEP 17: OPTIONAL
OR
First, connect these 3 wires as shown:
Then, connect any remaining wires to their
corresponding terminal.
STEP 18
Pull the wires through the hole in the
middle of the backplate and then attach it
to the wall using the drywall anchors and
screws provided.
TIP:
Use a 3/16” drill bit to drill a hole for the drywall plugs.
STEP 19
TIP:
Press the terminal block levers to insert the wires more easily.
PEK
W2
W1
RH
Rc
G
Y1
Y2
O/B
C
Rc
G
W/W1
Y/Y1
Rc
G
Y1
Rc
G
Y1
Y2
Rc
G
Y/Y1
W/W1
R/Rc/Rh RcG C Y PEK
TIP:
When a wire has been connected correctly, the lever on that
block will lower.
STEP 20
Tug on the wires gently to ensure they are
securely connected.
PEK
W2
W1
R
H
C
Carefully push any excess wire back into the
hole and ensure there are no drafts coming
from the hole(s) in the wall.
STEP 21
TIP:
Large holes behind your thermostat will affect temperature readings.
Prevent drafts by covering the hole(s).
STEP 22
Gently press your ecobee thermostat into the
backplate until it ‘clicks’ into place.
TIP:
If the thermostat ‘rocks’ or is not flush with the wall, be sure the
excess wires are pushed all the way into the wall.
Rc
G
Y1
C
W/W1
Turn the power to your HVAC system back
on using the master switch or at the circuit
breaker box.
STEP 23
ON OFF
ON
OFF
OR
STEP 24
Say hi to your new ecobee! The screen will
power on and guide you through the set-up
and registration.
TIP:
If your thermostat does not power on, please see the
troubleshooting tips in the ‘Extras’ section.
hi
ALL DONE!
Congratulations,
you did it!
To complete your set-up,
follow the instructions on
your ecobee screen.
Extras
In here you’ll find:
EXTRAS
Troubleshooting
Meet your ecobee
Wiring diagrams
Warranty and Legal
1. Check that all wires are properly
inserted into the terminal blocks at
the thermostat. Tug on the wires to
ensure they are not loose.
TROUBLESHOOTING TROUBLESHOOTING
If your ecobee doesn’t turn on, please try
these steps:
ecobee support is here to help:
2. Make sure your HVAC cover panel
is closed. Some systems will not turn
on if the cover panel has not been
closed properly.
PEK
W2
W1
R
H
C
3. If you have only one R wire (either
R, Rc, or Rh), make sure it’s inserted
into the Rc terminal.
4. If you installed the Power Extender
Kit, make sure you inserted the wires
into the correct terminals:
R (or Rc or Rh) Rc R (or Rc or Rh) Rc
G C
Y PEK
Rc
G
Y1
Y2
Y2
W2
W1
RH
G
Y1
Y2
O/B
Rc
G
W/W1
Y/Y1
C
PEK
Rc
Call:
1 877 932 6233 (North America)
1 647 428 2220 (international)
Email:
support@ecobee.com
Your R, Rc,
or Rh wire
Slider to adjust
Temperature
Humidity
System Mode
Indoor
Temperature
Menu Live
Weather
Quick
Changes
System Mode
Shows your current ecobee
setting [heat/cool/auto/off]
Humidity
Shows the indoor humidity
in your home
Temperature
Shows the temperature in
your home
Menu
Allows you to control your
system, schedule a vacation,
and more
Weather
Shows the local weather
and forecast for the week
Quick Changes
Touch this button to easily
switch from Home and Away
Slider to adjust
Temperature
Slide the bubble up or down to
adjust your preferred temperature
MEET YOUR ECOBEE MEET YOUR ECOBEE
Here’s what you’ll see on the home screen: And here’s what that means:
Heat
Your system is in heat mode.
A white icon means your
system is off. An orange icon
means your system is running.
Cool
Your system is in cool mode.
A white icon means your
system is off. A blue icon
means your system is running.
Fan
Your fan is currently running.
Auto
Your system is in Auto mode,
meaning your system will
heat or cool as required.
Menu Menu
(with notification)
Quick ChangesWeather
Home Screen
2
Registration
Home
Vacation
System
Away
Settings
Schedule
Custom 1
(of 5)
About
Reminders
and Alerts
Sleep
Comfort Settings
Menu
Comfort Settings
MEET YOUR ECOBEE MEET YOUR ECOBEE
These system mode icons are shown on the
Home screen and in Quick Changes.
More common icons you’ll find:
NOTE:
Do not jumper Rc or Rh, ecobee does this
automatically. The R wire needs to go into
the Rc terminal on your ecobee.
W2O/B Y1 Y2 R C W1O/B W2 Y1 GY2 R C
Rc
G
Y1
Y2
O/B
PEK
W2
W1
C
RH
WIRING DIAGRAM WIRING DIAGRAM
Conventional heating and cooling
(up to 2 stages each)
Heat pump (air or geothermal)
with auxiliary heat
Y1 Y2 C Y1 Y2 W1 W2 R C G
Rc
G
Y1
Y2
O/B
PEK
W2
W1
C
RH
Air Conditioner Heat PumpFurnace Air Handler
Stage 2 heat and cool
if applicable
Stage 2 compressor and
auxiliary heat if applicable
NOTE:
Do not jumper Rc or Rh, ecobee does this
automatically. The R wire needs to go into
the Rc terminal on your ecobee.
Rc
G
Y1
Y2
O/B
PEK
W2
W1
C
RH
Y1 Y2 R C G
Y2Y1 C O/B* W1 W2R
R G Y W
W Y G R
Rc
G
Y1
Y2
O/B PEK
W2
W1
C
RH
WIRING DIAGRAMWIRING DIAGRAM
Power Extender Kit thermostat wiringBoiler or radiant system with air handler
and conventional cooling or heating
Air Handler
Air Conditioner
or Heat Pump*
Power Extender Kit
(at your HVAC system)
Boiler
Stage 2 heat and cool
if applicable
*Reversing valve for
heat pumps only
NOTE:
Do not jumper Rc or Rh, ecobee does this
automatically. The R wire needs to go into
the Rc terminal on your ecobee.
NOTE:
Do not jumper Rc or Rh, ecobee does this
automatically. The R wire needs to go into
the Rc terminal on your ecobee.
Approvals
This product was designed and built in
accordance to RoHS directive 2002/95/EC
and contains no hazardous substances as
defined by this directive.
FCC Compliance Statement
Compliance Notice:
This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy
and, if not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined
by turning the equipment off and on,
the user is encouraged to try to correct
the interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
This device complies with part 15 of FCC
rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Change or modifications that are not
expressly approved by the manufacturer
could void the user’s authority to operate
the equipment.
RF Exposure Information:
This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment. In order to avoid
the possibility of exceeding the FCC radio
frequency exposure limits, human proximity
to the antenna shall not be less than 20cm
during normal operation.
LEGAL Industry Canada (IC)
Compliance Notice:
This device complies with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions:
1. This device may not cause interference,
and
2. This device must accept any interference,
including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with
Canadian ICES-003.
RF Exposure Statement:
This equipment complies with IC RSS-102
radiation exposure limits set forth for an
uncontrolled environment. This transmitter
must be installed to provide a separation
distance of at least 20 cm from all persons
and must not be collocated or operating
in conjunction with any other antenna or
transmitter.
Industrie Canada (IC)
Avis de conformité :
Le présent appareil est conforme aux
CNR d’Industrie Canada applicables aux
appareils radio exempts de licence.
L’exploitation est autorisée aux deux
conditions suivantes :
1. l’appareil ne doit pas produire de
brouillage, et
2. l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en
compromettre le fonctionnement.
Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
Énoncé sur l’exposition aux fréquences
radio :
Cet équipement est conforme aux limites
d’exposition aux fréquences radio d’IC
RSS-102 définies pour un environnement
non contrôlé. Cet émetteur doit être installé
à au moins 20 cm de toute personne et
ne doit pas être colocalisé ou fonctionner
en association avec une autre antenne ou
émetteur.
FCC ID: WR9EBSTAT3LT01
IC ID: 7981A-WR9EBSTAT3LT01
CAN ICES-3 (B)/NMB-3(B)
Warning: Changes or modifications not
expressly approved by ecobee Inc. could
void the user’s authority to operate the
equipment.
3-Year Limited Warranty
ecobee warrants that for a period of three
(3) years from the date of purchase by the
consumer (“Customer”), the ecobee3 lite
(the “Product”) shall be free of defects in
materials and workmanship under normal
– is repaired, modified or altered, unless
ecobee expressly authorizes such repair,
modification or alteration in writing;
– was subject to abuse, neglect, electrical
fault, improper handling, accident or acts
of nature;
– was not installed by a licensed Heating
Ventilating and Air Conditioning (HVAC)
contractor; or
– was installed improperly.
ecobee’s sole responsibility shall be to
repair or replace the Product within the
terms stated above. ECOBEE SHALL NOT
BE LIABLE FOR ANY LOSS OR DAMAGE
OF ANY KIND, INCLUDING ANY SPECIAL,
INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING, DIRECTLY OR
INDIRECTLY, FROM ANY BREACH OF ANY
WARRANTY, EXPRESS OR IMPLIED, OR
ANY OTHER FAILURE OF THIS PRODUCT.
Some US states and Canadian provinces
do not allow the exclusion or limitation of
incidental or consequential damages, so
the above limitation or exclusion may not
apply to you.
ecobee’s responsibility for malfunctions
and defects in materials and workmanship
is limited to repair and replacement as
set forth in this warranty statement. All
express and implied warranties for the
product, including but not limited to any
implied warranties and conditions of
merchantability and fitness for a particular
purpose, are limited to the three-year
duration of this limited warranty. No
warranties, whether expressed or implied,
will apply after the limited warranty period
has expired. Some US states and Canadian
provinces do not allow limitations on how
long an implied warranty lasts, so this
limitation may not apply.
ecobee neither assumes responsibility for
nor authorizes any other person purporting
to act on its behalf to modify or to change
this warranty, nor to assume for it any
other warranty or liability concerning this
product.
This warranty gives you specific rights,
and you may also have other rights which
vary from jurisdiction to jurisdiction. If you
have any questions regarding this warranty,
please write to ecobee Customer Service,
250 University Ave, Suite 400, Toronto,
Ontario, M5H 3E5, Canada.
Legal Notice
Use of the HomeKit logo means that an
electronic accessory has been designed
to connect specifically to iPod, iPhone, or
iPad, respectively, and has been certified by
the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards.
Please note that the use of this accessory
with iPod, iPhone, or iPad may affect
wireless performance.
use and service. During the warranty
period, ecobee shall, at its option, repair
or replace any defective Products, at no
charge. Any replacement and/or repaired
device are warranted for the remainder of
the original warranty or ninety (90) days,
whichever is longer. A proof-of-purchase
will be required from the Customer in order
for ecobee to provide a replacement and/or
repaired device. This Warranty is valid only
for Product installed in the country in which
it is purchased.
If the product is defective, call Customer
Service at 1-877-932-6233. ecobee will
make the determination whether a
replacement product can be sent to you or
whether the product should be returned
to the following address: ecobee Customer
Service, 250 University Ave, Suite 400,
Toronto, Ontario, M5H 3E5, Canada. In the
event of a failure of a Product, Customer
may:
a. if Customer did not purchase the
Product directly from ecobee, contact
the third party contractor from whom
the Product was purchased to obtain
an equivalent replacement product,
provided the contractor determines that
the returned Product is defective and
Customer is otherwise eligible to receive
a replacement product;
b. contact ecobee directly for service
assistance at 1-877-932-6233 and ecobee
will make the determination whether
an advance equivalent replacement
Product can be sent to Customer with
return shipping supplies (in which case
a hold shall be put on Customer’s credit
card for the value of the replacement
Product until ecobee has received the
defective Product). Product should
be returned to the following address:
ecobee Customer Service, 250 University
Ave, Suite 400, Toronto, Ontario, M5H
3E5, Canada. If the returned Product is
found by ecobee to be defective and
Customer is otherwise eligible to receive
a replacement product, no amount shall
be charged to Customer’s credit card; or
c. ship the defective Product directly to
ecobee, in which case Customer shall
contact ecobee directly at 1-877-932-
6233, so ecobee can make the required
shipping arrangements. Upon receipt of
the defective Product, ecobee will ship
an equivalent replacement product to
Customer, provided the returned Product
is found by ecobee to be defective and
Customer is otherwise eligible to receive
a replacement product.
This warranty does not cover removal or
reinstallation costs and shall not apply if
the damages were found to be caused by
something other than defects in materials
or workmanship, including without
limitation, if the Product:
– was operated/stored in abnormal use or
maintenance conditions;
770-00030
ecobee.com
support@ecobee.com
1.877.932.6233
© 2016 ecobee Inc. All rights reserved. ecobee
and the ecobee logo are trademarks of ecobee inc.,
registered in the U.S and other countries.
EB-STAT3LT01
We’re here to help.