ecobee orporated EBSTAT3LT01 Smart Thermostat User Manual ecobee3 lite Technical Manual
ecobee Incorporated Smart Thermostat ecobee3 lite Technical Manual
Contents
- 1. User Manual
- 2. user manual
user manual
| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5
Toll Free 1.877.932.6233, Int. 1.647.428.2220, support@ecobee.com
Technical manual
ecobee3 lite
GETTING STARTED
Welcome
Thank you for supporting ecobee, the Smart
Thermostat that provides your customers with
freedom and flexibility in managing their home
environment. The ecobee Smart Thermostat
has been designed in partnership with HVAC
contractors to ensure the installation process is
simple and efficient. This step-by-step
Installation Manual will walk you through all
aspects of the installation. To ensure an on-
going service relationship with your customers,
please register all of your ecobee Smart
Thermostats in your Contractor Portal.
The ecobee Team
Technical support
Our technical support team is available to
answer your
questions at 1.877-9-ecobee (1.877.932.6233),
or via
email at support@ecobee.com
| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5
Toll Free 1.877.932.6233, Int. 1.647.428.2220, support@ecobee.com
Before You Begin
This product is intended to be installed by trained
service professionals
This manual explains the procedures for installing the
ecobee Smart Thermostat. Please read it carefully
before
beginning the installation.
For information on how to operate the ecobee Smart
Thermostat, please see the ecobee User’s Manual.
The ecobee Smart Thermostat consists of two parts
(see images below):
1. A Smart Thermostat to be mounted on the
homeowner’s wall.
2. An Equipment Interface Module This should be
mounted in the homeowner’s utility room and
connects to the heating, cooling and ventilation
equipment.
Caution: Disconnect electric power to the system
before installing this product. Failure to do so could
result in electric shock and/or equipment damage.
All wiring must conform to your local electrical code.
Mercury Notice: This product does not contain
mercury.
If you are replacing a product that does contain
mercury please contact your local waste-management
authority for disposal instructions. Do not discard the
old product in the regular trash.
HVAC System Compatibility information
ecobee is designed to operate low-voltage heating
and cooling systems. It is not designed for use with
line voltage or millivolt heating and cooling systems.
Ecobee supports control of up to four heating stages
and two cooling stages. It also supports control of
humidifiers, dehumidifiers, heat-recovery ventilators
and energy-recovery ventilators.
Equipment Description
Gas/Oil/Electric heating (up to three stages) Yes
Heat pump with auxiliary heat (up to four stages) Yes
Geothermal Heat Pump Yes
Duel fuel systems Yes
Standard electric cooling (up to two stages) Yes
Boilers Yes
Central humidifier Yes
Central dehumidifier Yes
Heat Recovery Ventilator (HRV) Yes
Energy Recovery Ventilator (ERV) Yes
Sensors with dry contact outputs Yes
Approvals
This product was designed and built in accordance to
RoHS directive 2002/95/EC and contains no
hazardous substances as defined by this directive.
Optional Power supply meets EPA C.E.C Level IV
and E.C CoC No Load power Consumption
requirements. It is also safety approved to UL/cUL
standards.
FCC Compliance Statement
This equipment has been tested and found to comply
with the limits for Class B digital devices, pursuant
to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
Encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment
and receiver Connect the equipment to an outlet on a
different circuit from the receiver Consult the dealer or
an experienced radio/TV contractor for help.
Warning: Changes or modifications not expressly
approved by ecobee Inc. could void the user’s
authority to operate the equipment.
To satisfy FCC/IC RF exposure safety requirements,
a separation distance of 20 cm or more should be
maintained between this device and persons. To
ensure compliance, operation at closer than this
distance is not allowed.
| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5
Toll Free 1.877.932.6233, Int. 1.647.428.2220, support@ecobee.com
Specifications
Temperature ranges
Heat: 45 – 79°F (7 – 26°C)
Cool: 58 – 92°F (14 – 33°C)
Display: 40 – 100°F (5 – 37°C)
Sensitivity: +/- 1°F (0.5°C)
Equipment Interface Operating: -40o to 160oF (-40o
to 70oC)
Thermostat Operating: 32o to 130oF (0o to 55oC)
Humidity Range
Humidify: 20 to 50% R.H
Dehumidify: 30 to 60% R.H
Display: 0 - 90% R.H
Sensitivity: +/- 2% R.H.
Operating: 5 – 95% R.H non-condensing
Dimensions
Thermostat: 5.5”W x 3.25”H x 1”D (139.5mm H x
82.5mm W x 25mm D)
Equipment Interface: 4.6”W x 10”H x 1.3”D (118mm
W x 254mm H x 32mm D)
Power
AC Transformer - 24 VAC - 3VA Minimum (not included)
Battery – CR2032 – 3V lithium coin cell (included)
Wiring Specifications
Refer to this table to determine maximum wire lengths
allowed:
Smart Thermostat to Equipment Interface
18 AWG 20 AWG 22 AWG
1250ft/380m 790ft/240m 500ft/150m
Equipment Interface to heating/air equipment
18 AWG 20 AWG 22 AWG
128ft/39m 80ft/24m 50ft/15m
Configuring the
Smart Thermostat
Configuring the Installer Settings
Installer Settings let you configure the settings related
to the various devices (such as a furnace, air
conditioner, humidifier, dehumidifier or ventilator) that
are connected to the Equipment Interface.
To prevent accidental modifications to these settings
you can enable a 4-digit installer code. This code is
pre-programmed to 3262 and can be enabled in the
Thresholds option menu.
Installation Wizard
The Installation Wizard takes you step-by-step
through a series of choices regarding the HVAC
equipment intended to be connected to the Equipment
Interface.
Simply answer the questions accordingly and press
Next to advance to the next screen. Once completed
you will be shown a diagram of the wiring connections
that reflects the choices made during the wizard
process. You can press Back to go back and make
any changes. Once you are satisfied with the setup,
press Done.
Equipment
The equipment setting will allow you to manually
configure the various devices that are connected to
the Equipment Interface.
Heat Pump
This section allows you to enable and configure up to
a 2 stage heat pump. If a second stage is required
you must configure an Accessory relay to control that
stage Geothermal/Ground Source Heat pump If you
select Yes, this tells the system a geothermal or
ground source heat pump is being controlled. This
helps the Thermostat determine optimum
performance and default settings.
If you select NO, the system will optimize for an air-to-
air heat pump. O/B Energize on Cool If you choose
Yes, the reversing valve output (O/B terminal) will
activate when there is a call for cooling. If you select
No, the relay will energize when there is call for heat
Min Cycle Off Time
Enables you to configure the
compressor off time between cycles. This is
adjustable from 240 - 900 Seconds.
Min Outdoor Temp
Allows you to set the minimum
outside air temperature at which the compressor will
be disabled. This performs two functions: You can set
it to prevent the compressor from going on when
the outdoor temperature is too low, thus resulting in
damage to the compressor. You can also set this
value to determine when you want the auxiliary heat
(if installed) to engage to help meet the set
temperature. The temperature range is adjustable
from 0°F (-17.8°C) - 65°F (18.3°C) or can be
completely disabled. You will need an
internet connection for this feature to operate
properly.
Allow Heat Pump/Auxiliary Heat to Run
Simultaneously
If you select Yes and there is a source of auxiliary
heat, it will turn on in addition to the heat pump. The
heat pump will be energized for the first 30 minutes.
If, after 30 minutes, the set point has not been met,
the auxiliary heat will be energized to assist the heat
pump in meeting the load.If you select no, the heat
pump will be energized for up to 2 hours.
| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5
Toll Free 1.877.932.6233, Int. 1.647.428.2220, support@ecobee.com
If after 2 hours the set point has not been
met, the Thermostat will shutdown the heat pump and
energize the auxiliary heat to meet the set point. This
option should also be used for installation where the
heat pump evaporator coil is downstream from the
source of auxiliary heat.
Furnace (Auxiliary Heat)
Allows you to enable and configure up to a 3-stage
conventional heat source. If you have selected Heat
pump as your primary source, this feature will allow
you to configure the auxiliary heat connected to the
system.
Furnace Type
Allows you to configure the type of furnace connected.
This allows the Smart Thermostat to optimize its
algorithms based on the type of fuel and typical
characteristics of the chosen system. Choose the
option that best represents the type of heating system
installed.
Heat Stages
Allows you to configure up to 3 stages of
heat. If you require a third stage, you must configure
an accessory relay to control that stage.
Heat Fan Control This option allows you to determine
if the system fan is controlled by the system during
heat cycles, or if the Thermostat is required to control
the fan. Normally the HVAC system controls the fan
during heat cycles.
Air Conditioner
Allows you to enable and configure up to 2 stages of
air conditioning. If you require a second stage, you
must configure an accessory relay to control that
stage.
Staging Method of Operation
The ecobee Smart Thermostat uses a unique method
for staging for multi-stage heating or cooling. It uses
a combination of intelligent algorithms and past
performance to determine when to activate the
stages.
When there is a call for heat or cool, the system
computes how long it would take for the system to
reach the desired set point in stage 1, stage 2 or
stage 3 accordingly. It will determine the highest stage
at which a minimum of 10 minutes of run time is
required. It will then automatically start the system at
that stage (ie if it calculates that it will take 15 minutes
at stage 2 but only 7 minutes at stage 3, the system
will immediately turn on stage 2 to meet the set point).
If the calculation indicates to start at stage 1, and it
takes more than 10 minutes to reach the set point,
it will automatically engage stage 2. If stage 2 runs for
more than 10 minute without reaching the set point it
will activate stage 3. A minimum run time of 10
minutes is used to ensure that proper circulation
throughout the system and that minimum cycle times
are maintained. For heat pumps with auxiliary heat,
the operation of the auxiliary heat will depend on the
configuration of the Allow Heat
Pump/Auxiliary Heat to Run Simultaneously
.
Accessory relays
Accessory relays are generic relays that can be
configured to control the following;
Heat Stage 3 Select this option when the Thermostat
is required to control a 3-stage conventional heating
system. Connect the third stage (or W3) contact to
this accessory relay.
| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5
Toll Free 1.877.932.6233, Int. 1.647.428.2220, support@ecobee.com
List of Alerts
Below is a complete list of alerts. Depending on your
configuration, some of these may not apply to your
system.
• Low Battery
• Furnace Air Filter
• Ventilator Filter
• UV Lamp
• Humidifier Filter
• Comms fault
• Low Temp. Alert
• High Temp Alert
• Low Humidity Alert
• High Humidity Alert
• Heat Not
• Responding
• Cool Not
• Responding
• Input 1
• Input 2
• Maintenance
• Reminder
• Auxiliary Heat
• Run Time
• Auxiliary Outdoor
• Temperature
• The battery in your Thermostat will need
• to be changed soon.
• Your furnace filter needs to be
• cleaned/changed.
• Your ventilator filter needs to be
• cleaned/changed.
• Your UV lamp needs to be changed.
• Your humidifier pad needs to be
• cleaned/changed.
• There is no communication between the
• Thermostat and the Equipment Interface
• module.
• The temperature in the home is too low.
• The temperature in the home is too high.
• The humidity in the home is too low.
• The Humidity in the home is too high.
• The system has failed to heat the home.
• The system has failed to cool the home.
• Used if this input is programmed to
• generate an alert.
• Used if this input is programmed to
• generate an alert.
• You are due for regular maintenance.
• Your auxiliary heat source is running
• too often.
• Your auxiliary heat source is running
• at higher than expected outdoor
• temperatures.
| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5
Toll Free 1.877.932.6233, Int. 1.647.428.2220, support@ecobee.com
3-Year Limited Warranty
ecobee warrants that for a period of three (3) years
from the date of purchase by the consumer
(“Customer”), the ecobee Smart Thermostat
(excluding battery) (the
“Product”) shall be free of defects in materials and
workmanship under normal use and service. During
the warranty period, ecobee shall, at its option, repair
or replace any defective Products, at no charge for
labour or materials. Any replacement and/or repaired
device are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer.
If the product is defective, call Customer Service at
1-877-9-ecobee. ecobee will make the determination
whether a replacement product can be sent to you or
whether the product should be returned to the
following address: ecobee Customer Service, 477
Richmond Street West, #210, Toronto, ON M5V 3E7,
Canada.
In the event of a failure of a Product, Customer may:
(a) if Customer did not purchase the Product directly
from ecobee, contact the third party contractor from
whom the Product was purchased to obtain an
equivalent replacement product, provided the
contractor determines that the returned Product is
defective and Customer is otherwise eligible to
receive a replacement product; (b) contact ecobee
directly for service assistance at 1-877-9-ecobee and
ecobee will make the determination whether an
advance equivalent replacement Product can be sent
to Customer with return shipping supplies (in which
case a hold shall be put on Customer’s credit card
for the value of the replacement Product until ecobee
has received the defective Product). Product should
be returned to the following address:
ecobee Customer Service, 477 Richmond Street
West, #210, Toronto, ON M5V 3E7, Canada. If the
returned Product is found by ecobee to be defective
and Customer is otherwise eligible to receive a
replacement product, no amount shall be charged to
Customer’s credit card; or (c) ship the defective
Product directly to ecobee, in which case Customer
shall contact ecobee directly at 1-877-9-ecobee, so
ecobee can make the required shipping
arrangements. Upon receipt of the defective
Product, ecobee will ship an equivalent replacement
product to Customer, provided the returned Product
is found by ecobee to be defective and Customer is
otherwise eligible to receive a replacement product.
Warranty
This warranty does not cover removal or reinstallation
costs and shall not apply if the damages were found
to be caused by something other than defects in
materials or workmanship, including without limitation,
if the Product: was operated/stored in abnormal use
or maintenance conditions;
authorizes was subject to abuse, neglect, electrical
fault, improper handling, accident or acts of nature;
was not installed by a licensed Heating Ventilating
and Air Conditioning (HVAC) contractor; or
was installed improperly.
ecobee’s sole responsibility shall be to repair or
replace the Product within the terms stated above.
ECOBEE
SHALL NOT BE LIABLE FOR ANY LOSS OR
DAMAGE OF ANY KIND, INCLUDING ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING, DIRECTLY OR
INDIRECTLY, FROM ANY BREACH OF ANY
WARRANTY, EXPRESS OR IMPLIED, OR ANY
OTHER FAILURE OF THIS PRODUCT.
Some US states and Canadian provinces
do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or
exclusion may not apply to you.
in materials and workmanship is limited to repair and
replacement as set forth in this warranty statement.
All express and implied warranties for the product,
including but not limited to any implied warranties and
purpose, are limited to the three-year duration of this
limited warranty. No waaranties, whether express or
implied, will apply after the limited warranty period has
expired. Some US states and Canadian provinces do
not allow limitations on how long an implied warranty
lasts, so this limitation may not apply.
ecobee neither assumes responsibility for nor
authorizes any other person purporting to act on its
behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning
this product. have other rights which vary from
jurisdiction to jurisdiction.
If you have any questions regarding this warranty,
please write ecobee Customer Service, 477
Richmond Street West, #210, Toronto, Ontario M5V
3E7, Canada.