ecobee orporated EBSTATSI01 Smart Thermostat User Manual TC WHS 02SI
ecobee Incorporated Smart Thermostat TC WHS 02SI
Contents
Users Manual Carrier
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| Document ID | 2930770 |
| Application ID | Rqbgo3LG04/DXFzGHLX4jA== |
| Document Description | Users Manual Carrier |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 90.73kB (1134082 bits) |
| Date Submitted | 2016-03-15 00:00:00 |
| Date Available | 2016-03-15 00:00:00 |
| Creation Date | 2016-01-20 17:26:03 |
| Producing Software | Acrobat Distiller 10.1.3 (Windows) |
| Document Lastmod | 2016-01-20 17:26:03 |
| Document Title | TC-WHS-02SI |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | bac0618 |
TC-WHS01 Comfort™ Series Wi-Fir Thermostat Installation Instructions NOTE: Read the entire instruction manual before starting the installation. TABLE OF CONTENTS PAGE GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 HVAC System Compatibility Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Step 1. Power Off HVAC Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Step 2. Remove Existing Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Step 3. Install the Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Step 4. Connect the Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Step 5. Power On the HVAC Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 NAVIGATING THE MENUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 CONFIGURING THE THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Reset HVAC Equipment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Performing a Hardware Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Rebooting the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring Reminders and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 List of Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 GETTING STARTED Safety Considerations Improper installation, adjustment, alteration, service, maintenance, or use can cause explosion, fire, electrical shock, or other conditions which may cause death, personal injury or property damage. Consult a qualified installer, service agency or your distributor or branch for information or assistance. The qualified installer or agency must use factory--authorized kits or accessories when modifying this HVAC system. Refer to the individual instructions packaged with the kits or accessories when installing. Follow all safety codes. Wear safety glasses, protective clothing, and work gloves. Have a fire extinguisher available. Read these instructions thoroughly and follow all warnings and cautions included in literature and attached to the unit. Consult local building codes and the current edition of the National Electrical Code (NEC) NFPA 70. In Canada, refer to the current editions of the Canadian Electrical Code CSA C22.1. on the unit Recognize safety information. When you see this symbol and in instructions or manuals, be alert to the potential for personal injury. Understand the signal words DANGER, WARNING, and CAUTION. These words are used with the safety--alert symbol. DANGER identifies the most serious hazards, which will result in severe personal injury or death. WARNING signifies hazards, which could result in personal injury or death. CAUTION is used to identify unsafe practices, which may result in minor personal injury or product and property damage. NOTE is used to highlight suggestions which will result in enhanced installation, reliability, or operation. Before You Begin This product is intended to be installed by trained service professionals. This manual explains the procedures for installing the Carrier Comfortt Series Wi--Fi Thermostat. Please read it carefully before beginning the installation. For information on how to operate the Comfort Series Wi--Fi Thermostat, please see the Comfort Series Wi--Fi Thermostat Owner’s Manual. The Comfort Series Wi--Fi Thermostat is designed to be mounted on the homeowner’s wall in a convenient location. A13335 CAUTION PERSONAL INJURY HAZARD Disconnect electric power to the HVAC system before installing this product. Failure to do so could result in electric shock and/or equipment damage. All wiring must conform to your local electrical code. Mercury Notice: This product does not contain mercury. If you are replacing a product that does contain mercury, contact your local waste--management authority for disposal instructions. Do not discard the old product in the regular trash. HVAC System Compatibility Information The Comfort Series Wi--Fi Thermostat is designed to operate with low--voltage heating and cooling systems. It is not designed for use with line--voltage or millivolt heating and cooling systems. The Comfort Series Wi--Fi Thermostat supports: Up to 2 heat and 2 cool stages on a conventional system. Up to 3 heat and 2 cool stages on a heat pump system. The Comfort Series Wi--Fi Thermostat supports the following equipment: Equipment Supported? Gas / Oil / Electric heating (up to two stages) YES Heat pump with auxiliary heat (up to three stages) YES Geothermal Heat Pump YES Dual fuel systems YES Standard electric cooling (up to two stages) YES Boilers YES Approvals This product was designed and built in accordance to RoHS directive 2002/95/EC and contains no hazardous substances as defined by this directive. Federal Communications Commission (FCC) Compliance Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Change or modifications that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. RF Exposure Information This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm during normal operation. Industry Canada (IC) Compliance Notice: This device complies with Industry Canada license--exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES--003. RF Exposure Statement: This equipment complies with IC RSS--102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Specifications Temperature Ranges Heat: 50 to 88° F (10 to 31° C) by default, adjustable from 50 to 90° F (10 to 32° C) Cool: 52 to 90° F (11 to 32° C) by default, adjustable from 50 to 90° F (10 to 32° C) Display: 40 to 100° F (5 to 37° C) Sensitivity: +/-- 1° F (0.5° C) Operating 32 to 130° F (0 to 55° C) Humidity Range Display: 20 to 90% R.H. Sensitivity: +/-- 5% R.H. Operating: 5 to 95% R.H. (non--condensing) Dimensions Thermostat: 5.5” W x 3.25” H x 1” D (139.5mm W x 82.5mm H x 25mm D) Power Consumption 24VAC (3VA maximum) Wiring Requirements The following table shows the maximum wire lengths allowed: Thermostat to HVAC Equipment 18 AWG 20 AWG 22 AWG 128 ft (380m) 80 ft (240m) 50 ft (150m) Terminal Description and Electrical Ratings Terminal Description N/C Unused Voltage Current (Max) N/A N/A 1st Stage Compressor 24V AC 2A W (O/B) 1st Stage Heating or Reversing Valve Changeover 24V AC 2A Fan 24V AC 2A Common 24V AC 2A Y2 2nd Stage Compressor 24V AC 2A W2 (AUX) 2nd Stage Heating or 1st Stage Aux Heat 24V AC 2A NOTE: Factory jumper installed between RC and RH. Remove jumper for 2-- transformer applications. See wiring diagrams for additional information. INSTALLATION There are 5 steps to install the thermostat: Step 1 — Power Off HVAC Equipment Step 2 — Remove Existing Thermostat Step 3 — Install the Wi-- Fi Thermostat Step 4 — Connect the Wiring Step 5 — Power On HVAC Equipment Step 1. Power Off HVAC Equipment Before disconnecting the existing thermostat, or installing the Comfort Series Wi--Fi Thermostat, disconnect the power to the heating and air conditioning equipment. Step 2. Remove Existing Thermostat Disconnect the wires to the existing thermostat and remove it from the wall. Step 3. Install the Comfort Series Wi-- Fi Thermostat The ideal location for the thermostat is approximately 5 ft (1.5 m) above floor level in the main living area. Do not install the thermostat: Close to sources of heat such as incandescent lights Near supply heating/cooling sources In direct sunlight On exterior, non--insulated or poorly insulated walls In the kitchen or other areas of potentially high heat and/or humidity In an area that could restrict air flow To install the thermostat: 3. Gently separate the backplate from the thermostat. 4. Place the thermostat backplate on the wall. Make sure that any existing wires can be inserted through the opening on the backplate. 5. Using the backplate as a template, mark the location of the mounting holes on the wall as shown below. W2 AUX Y2 RH RC O/B N/C A13338 Fig. 1 - The solid color indicates mounting holes 6. Move the backplate out of the way and make holes where indicated in Step 3. The mounting holes can accommodate a #6 pan-head screw. It is recommended to use the included fasteners to ensure proper fitting of the front housing. 7. Use the included drywall plugs (or other suitable anchors) to ensure the thermostat can be mounted securely to the wall. 8. Fasten the backplate to the wall using the screws provided (or other suitable screws). Step 4. Connect the Wiring You need to use low--voltage cable to connect the thermostat to the HVAC equipment. Check the wiring diagrams on the proceeding pages for the number of wires required. NOTE: There is a factory installed jumper between R/H and R/C. Ensure any unused wires do not have exposed bare copper conductors. To connect the thermostat to the equipment: 1. Connect the wires as shown in the wiring diagrams. 2. Attach the The Comfort Series Wi--Fi Thermostat to the backplate. Ensure that the pins on the thermostat align with the terminal block on the backplate. Wiring Diagrams The following diagrams show how to connect the thermostat terminals to various HVAC equipment. 10 1-stage Furnace HUM 1-stage AC 24V W2 AUX Y2 RH RC O/B N/C A13339 Fig. 2 - Single Stage Heat / Cool 11 1-stage Furnace Y2 HUM 2-stage AC Y1 Y2 W2 AUX Y2 RH RC O/B N/C *Y2, HUM connections on furnace may not be available A13340 Fig. 3 - Single Stage Heat, Dual Stage Cool 12 2-stage Furnace Y1 W1 W2 Y2 1-stage AC 24V HUM W2 AUX Y2 RH RC O/B N/C A13341 Fig. 4 - Dual Stage Heat, Single Stage Cool 13 2-stage Furnace Y1 W1 W2 Y2 2-stage AC Y1 Y2 HUM W2 AUX Y2 RH RC O/B N/C A13342 Fig. 5 - Dual Stage Heat, Dual Stage Cool 14 Fan Coil 1-stage Heat Pump Y/Y2 W2 W2 AUX Y2 RH RC O/B N/C A13343 Fig. 6 - Single Stage Heat Pump with Auxiliary Heat 15 Fan Coil 2-stage Heat Pump Y2 Y1 W2 Y2 Y1 W2 AUX Y2 RH RC O/B N/C *Y2 connection on fan coil may not be available A13344 Fig. 7 - Dual Stage Heat Pump with Auxiliary Heat 16 Fan Coil Y1 Y2 Boiler 1-stage AC 24V W2 AUX Y2 RH RC O/B N/C * Remove RH/RC factory jumper C terminal to be connected to heating transformer common A13345 Fig. 8 - Boiler with Fan Coil and Single Stage Cool 17 Fan Coil Y1 Y2 2-stage Boiler W2 W1 W2 AUX Y2 RH RC O/B 1-stage AC 24V N/C * Remove RH/RC factory jumper C terminal to be connected to heating transformer common A13346 Fig. 9 - Dual Stage Boiler with Fan Coil and Single Stage Cool 18 2-stage AC Fan Coil Y1 Y2 Boiler W2 AUX Y2 RH RC O/B Y1 Y2 N/C * Remove RH/RC factory jumper C terminal to be connected to heating transformer common A13347 Fig. 10 - Single Stage Boiler with Fan Coil, Dual Stage Cool 19 2-stage AC Fan Coil Y1 Y2 2-stage Boiler W1 W2 W2 AUX Y2 RH RC O/B Y1 Y2 N/C * Remove RH/RC factory jumper C terminal to be connected to heating transformer common A13348 Fig. 11 - Dual Stage Boiler with Fan Coil, Dual Stage Cool Step 5. Power On HVAC Equipment After you’ve completed the wiring, you can apply power to the heating and air conditioning equipment. The Comfort Series Wi--Fi Thermostat receives power from the equipment and will automatically power on. 20 NAVIGATING THE MENUS The Comfort Series Wi--Fi Thermostat has an easy--to--read color screen that displays all the information you need to configure the thermostat. Use the navigation buttons on the right to quickly change the temperature, access features, and configure settings. Using the Navigation Buttons The navigation buttons located on the right of the Comfort Series Wi--Fi Thermostat let you select options and control the thermostat. OK A13356 Y (up) On the Home screen, press Y to increase the temperature set point by 1° F (0.5° C). For menus, press Y to move up. B (down) On the Home screen, press B to decrease the temperature set point by 1° F (0.5° C). For menus, press B to move down. A (left) On the Home screen, if Auto mode is enabled, press A to switch between heat and cool set points. For menus, press A to go back to the previous screen. " (right) On the Home screen, if Auto mode is enabled, press " to switch between heat and cool set points. For menus, press " to choose the currently highlighted option. OK On a menu screen, press OK to choose the currently highlighted option. If a configuration option is selected, pressing OK will keep its new value and return back to the previous screen. 21 d MENU Pressing MENU displays a list of all available options. If a menu is currently displayed, pressing MENU will cancel any unsaved changes and return to the Home screen. MENU A13357 BACK On a menu screen, press BACK to go back to the previous screen. BACK A13358 On-- Screen Keyboard If you need to type in any information, an on--screen keyboard will appear. To enter a letter or number, move to the character by pressing the arrow keys and then press OK to select it. Select the [Caps] key to enter capital letters; select the [&@#] key to enter commonly used symbols. If you make a mistake, press the [X] backspace key, to delete the text. To keep your changes, select Save. To cancel your changes, press BACK. 22 Configuring the Thermostat The first step after installing the Comfort Series Wi--Fi Thermostat is to configure the settings for the various devices (such as a furnace or air conditioner) that are being connected. Equipment The Equipment settings let you configure the devices connected to the thermostat. To configure the equipment settings: From the Home screen, press MENU. Select Settings " Installation Settings. Select Equipment. Configure the devices connected to the thermostat. Heat Pump This section lets you configure a heat pump with up to 2 heat/2 cool stages plus an auxiliary heat source. Geothermal heat pump Select Yes if you are using a geothermal heat pump. This helps the thermostat determine optimum performance and default settings. If you select No, the system will optimize the settings for an air--to--air heat pump. OB energize on cool If you choose Yes, the reversing valve output (O/B terminal) will activate when there is a call for cooling. If you select No, the relay will activate when there is call for heat. Min Cycle Off Time Configures the minimum compressor off time between cycles (240 to 900 seconds). Min Outdoor Temp Disables the compressor when the outside air temperature reaches the configured minimum setting. This performs two functions. It prevents the compressor from running when the outdoor temperature is too low, thus resulting in damage to the compressor. You can also set this value to determine when you want the auxiliary heat (if installed) to engage to help 23 d meet the set temperature. The temperature range is adjustable from 0 to 65° F (–17.8 to 18.3° C) or can be completely disabled. Note: You need an Internet connection for this feature to operate properly. Allow HP with Aux Heat If you select Yes and there is a source of auxiliary heat, it will turn on in addition to the heat pump. The heat pump will be energized for the first 30 minutes. If, after 30 minutes, the set point has not been met, the auxiliary heat will be energized to assist the heat pump in meeting the load. If you select No, the heat pump will be energized for up to 2 hours. If after 2 hours the set point has not been met, the thermostat will shutdown the heat pump and energize the auxiliary heat to meet the set point. This option should also be used for installation where the heat pump evaporator coil is upstream from the source of auxiliary heat. This setting is only available when the Comp to Aux Temp Delta and Comp to Aux Runtime settings are both set to Auto (default). Furnace Allows you to enable and configure up to a 2--stage conventional heat source. If you have selected a heat pump as your primary source, this feature allows you to configure the 1st stage of auxiliary heat connected to the system. Furnace Type Allows you to configure the type of furnace. This helps the thermostat optimize its algorithms based on the type of fuel and typical characteristics of the chosen system. Choose the option that best represents the type of heating system installed. Heat Fan Control Configures the furnace fan to be controlled by the thermostat or the HVAC system during heat cycles. Normally the HVAC system controls the fan during heat cycles. Air Conditioner Configures up to 2 stages of air conditioning. If you require a second stage, you must enable the Y2 relay. 24 Thresholds This section configures the temperature and time thresholds associated with the heating and cooling equipment. You must configure the Equipment settings (page 22) before setting the thresholds. Only the applicable threshold settings will be displayed (i.e. if no air conditioner is configured, you will not see the options related to air conditioners). To configure threshold settings: From the Home screen, press MENU. Select Settings " Installation Settings. Select Thresholds. Configure the temperature threshold settings. Allow Auto Heat/Cool Enabling this option allows the user to select auto change--over as a system mode. Heat/Cool Min Delta The minimum difference between the heat mode set temperature and the cool mode set temperature when the system mode is in auto change--over. The delta is adjustable from 2 to 10° F (1.1 to 5.5° C). The default value is 5° F (2.8° C). Compressor Settings Min Cycle Off Time Configures the compressor off time between cycles. This ensures the compressor does not short cycle (which could affect the operating life of the system). This time is adjustable from 240–900 seconds. Min Outdoor Temp Configures the minimum outside air temperature at which the compressor will be disabled. This performs two functions. It prevents the compressor from running when the outdoor temperature is too low, thus resulting in damage to the compressor. You can also set this value to determine when you 25 want the auxiliary heat (if installed) to engage to help meet the set temperature. The temperature range is adjustable from 0 to 65° F (–17.8 to 18.3° C) or can be completely disabled. Note: You need an Internet connection for this feature to operate properly. Aux Heat Settings Max Outdoor Temperature Configures the maximum outdoor temperature threshold. Above this level, the auxiliary heat will not be activated. The temperature is adjustable from 0 to 80° F (26.5° C) in increments of 0.5° F (0.3° C). The default value is 70° F (21° C). Common Heat/Cool Settings Heat Differential Temp The minimum difference between the current temperature and set temperature before the system calls for heat. A smaller difference means shorter cycle times, whereas a larger difference results in longer cycle times. The temperature range is adjustable from 0 to 3° F (--17.5 to 26.5° C) in 0.5° F (0.3° C) increments. Heat Dissipation Time The amount of time the fan will run after the heat set point has been reached and the call for heat has been turned off. Running the fan for a period of time allows for any heated air left in the ducts to circulate throughout the home. The time is adjustable from 0 to 900 seconds. The default value is 30 seconds. Cool Differential Temp The minimum difference between the current temperature and set temperature before the system calls for cool. A smaller difference means shorter cycle times, whereas a larger difference results in longer cycle times. The temperature range is adjustable from 0 to 3° F (0.3 to 1.7° C) in 0.5° F (0.3° C) increments. Cool Dissipation Time The amount of time the fan will run after the cool has been turned off. Running the fan for a period of time allows for any cooled air left in the ducts to circulate throughout the home. The time is adjustable from 0 to 900 seconds. The default value is 30 seconds. 26 Advanced Settings These options customize how long each stage will run before the next stage turns on. You may also program when a particular stage is turned on based on the temperature delta between the set temperature and the current temperature. d Reverse Staging If enabled, the thermostat will cycle down from the higher stages so that when it approaches set point it will only be running in stage 1. The thermostat calculates which stage to start the HVAC equipment in depending on the indoor temperature and set point temperature delta. The HVAC equipment will start in stage 1. As the stage 1 temperature delta is exceeded, the second stage will engage. Once the equipment has brought the current temperature back to within the heat or cool differential setting, stage 2 will disengage and stage 1 will remain running until the set point is met. d Stage 2 Temp Delta The minimum difference between the current temperature and the set temperature that will activate the auxiliary heat (regardless if the maximum run time of the previous stage was reached). Options are Auto (default) and 1 to 10° F (0.6 to 5.6° C). d Stage 1 Max Runtime The maximum amount of time stage 1 will run before engaging the next stage. Options are Auto (default) and 10 to 120 minutes. d Comp to Aux Runtime The maximum amount of time this stage will run before engaging the next stage. Options are Auto (default) and 1 to 10° F (0.6 to 5.6° C). d Comp to Aux Temp Delta The minimum difference between the current temperature and the set temperature that will activate this stage (regardless if the maximum run time of the previous stage was reached). Options are Auto (default), Disabled, and 1 to 10° F (0.6 to 5.6° C). d Cool Min On Time Sets the minimum equipment run time in cool mode: 1 to 20 min (default is 5 min). d Heat Min On Time Sets the minimum equipment run time in heat mode: 1 to 20 min (default is 5 min). 27 Temp Correction Lets you program an offset between the real temperature at thermostat and the displayed temperature. If you find that the temperature where the thermostat is located does not represent the room temperature, change the offset to compensate for the difference. The correct temperature is adjustable from +/-- 10° F in 0.5° F (0.3° C) increments. Installer Code To prevent accidental modifications to the installation settings, you can enable a 4--digit installer code. This code is pre--programmed to 3262. Test Equipment These options let you test the wiring and connections of the devices connected to the thermostat by turning them on or off. The equipment will turn off when you exit the menu. WARNING EQUIPMENT DAMAGE HAZARD Failure to follow this warning could result in equipment damage. Compressor protection and minimum run--time features are not enforced while in this mode. To test the equipment: From the Home screen, press MENU. Select Settings " Installation Settings. Select Test Equipment. Select OK. Test the equipment connected to the thermostat by turning each component on and off. 28 Reset HVAC Equipment Settings You can quickly restore all HVAC equipment settings on the thermostat back to their factory defaults. Any user setting (not related to the equipment installed) will remain unchanged. If you need to reset the entire thermostat back to its original factory default settings, including user settings and registration, select Reset All Settings instead. To reset the Comfort Series Wi-- Fi Thermostat: From the Home screen, press MENU. Select Settings " Reset. Select HVAC Equipment Settings. Select Yes. Performing a Hardware Reset In rare circumstances, static electricity or power surges may interrupt the operation of the thermostat, forcing a hardware reset. Rebooting the Comfort Series Wi--Fi Thermostat You can reboot the thermostat by removing the thermostat carefully from the wall, wait three seconds and reattach to the thermostat wall plate. The thermostat will reboot but will not alter programming or configuration options. 29 Configuring Reminders and Alerts The Reminders and Alerts list displays the reminders and alerts that help the homeowner know when to perform periodic maintenance. NOTE: In order to utilize and receive email alerts, this thermostat must be connected to the Internet via a Wi--Fi signal and the end--user must have a valid email address. HVAC Service The HVAC Service (maintenance) reminder generates an alert telling the homeowner that regularly scheduled maintenance is required. This reminder, along with technician contact information, can be displayed on the screen. If homeowners register their thermostats, the reminders will be emailed to them and be displayed on the Web Portal. You can set the Last Service date, turn the Reminder On or Off, and set the Frequency of the maintenance interval in months. Furnace Filter Generates an alert that indicates it is time to clean or replace the filter on the furnace. You can set the Last Filter Change date, turn the Reminder On or Off, and set the Frequency of the maintenance interval. UV Lamp If the HVAC system uses a UV lamp for air purification, the Comfort Series Wi--Fi Thermostat can generate an alert indicating that it is time to clean or replace the lamp. You can set the Last Lamp Change date, turn the Reminder On or Off, and set the Frequency of the maintenance interval. 30 Alerts The Comfort Series Wi--Fi Thermostat can generate alerts if the temperature in the home goes over or under a pre--programmed level. This alert, along with optional technician contact information, will be displayed on the screen. If the homeowner registers the thermostat, the alert will be emailed to them and be displayed in the Web Portal. Low Temp Alert Sets the temperature at which the thermostat will generate a Low Temperature Alert. The range can be: Off – no alert will be generated. d Set temperature range of 35 to 68° F (1.5 to 20° C). High Temp Alert Sets the temperature at which the thermostat will generate a High Temperature Alert. The range can be: Off – no alert will be generated. Set temperature range of 60 to 104° F (15.5 to 40° C). Display Alerts on Thermostat Select No if you do not want any of the alerts to be displayed on the Comfort Series Wi--Fi Thermostat screen. Alerts will continue to be displayed on the Web Portal and sent via email. Enable Heating/Cooling Alerts Select No to disable alerts for heat/cool error conditions. If disabled, alerts indicating that the system failed to heat or cool will not appear on the screen, Web Portal, or emails. 31 List of Alerts Below is a complete list of alerts. Depending on your configuration, some of these may not apply. Furnace Air Filter Furnace filter needs to be cleaned or changed. UV Lamp UV lamp needs to be changed. Low Temp Alert Temperature in the home is too low. High Temp Alert Temperature in the home is too high. Heat Not Responding The system has failed to heat the home. Cool Not Responding The system has failed to cool the home. Maintenance Reminder HVAC system due for regular maintenance. Auxiliary Heat Run Time Auxiliary heat source is running too often. Auxiliary Outdoor Temperature Your Comfort Series Wi--Fi Thermostat auxiliary heat has been called to run when the outdoor temperature exceeds the programmed set point. 32 www.Carrier.com/homecomfort 1-- 800-- CARRIER Copyright 2016 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231 Edition Date: 1/16 Catalog No: TC ---WHS---02SI Manufacturer reserves the right to change, at any time, specifications Replaces: TC--- WHS--- 01SI and designs without notice and without obligations.
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