iHealth Labs HS4S Wireless Scale Lite User Manual HS4S OM
iHealth Lab Inc. Wireless Scale Lite HS4S OM
User Manual
iHealth
Wireless Scale Lite
User Manual
TABLE OF CONTENTS
WELCOME
BOX CONTENTS
MOBILE DEVICE COMPATIBILITY
COMPANION MOBILE APP
ACCESS IHEALTH CLOUD
USING THE IHEALTH WIRELESS SCALE LITE
SCALE HANDLING & USAGE
SOFTWARE UPDATES
PRODUCT SPECIFICATIONS
SAFETY INFORMATION
TROUBLESHOOTING
CARE & MAINTENANCE
WARRANTY INFORMATION
EXPLANATION OF SYMBOLS ON UNIT
WELCOME
Congratulations on your new iHealth Wireless Scale Lite with Bluetooth® Smart Ready
technology. This Scale tracks your weight and BMI and, along with the free companion “iHealth
MyVitals” app, can help you stay motivated and reach your weight goals.
BOX CONTENTS
Your iHealth Wireless Scale Lite package contains:
• 1 iHealth Wireless Scale Lite
• 4 AAA batteries, not installed
• 1 Quick Start Guide
• 1 User Manual
MOBILE DEVICE COMPATIBILITY
The iHealth Wireless Scale Lite works with the following devices:
Apple devices using iOS system version 6.0 and higher:
• iPhone 4S or later
• iPad mini or later
• iPad (3rd generation) or later
• iPod touch (5th generation) or later
Android devices using system version 4.0 and higher :
• Samsung® GALAXY S2, S3, S4, S5
• Samsung® NOTE II , III
• Samsung® Mega 6.3
• LG® NEXUS 4,5
• HTC One® M7, M8
• HTC Droid DNA
Compatible devices are subject to change. For the latest compatibility list, go to
www.ihealthlabs.com/support/
COMPANION MOBILE APP
Scan the QR code to download the free “iHealth MyVitals” companion app or directly from the
Apple App Store or the Google play. Follow the on-screen instructions to register and set up your
iHealth ID.
ACCESS IHEALTH CLOUD
Upon setting up your iHealth ID, you will also have access to a free, secure iHealth cloud account.
Go to www.ihealthlabs.com, then click on “Sign In” to access your cloud account from a PC or
Mac using your iHealth ID.
USING THE IHEALTH WIRELESS SCALE LITE
1. Install the batteries
Open the battery compartment on the bottom of the Scale and install the batteries.
2. First-time Use
For your first weigh-in, follow these steps to ensure the Scale and the app are connected and that
the date and time synchronize correctly.
If you have an iOS device:
1. Enable the Bluetooth on your mobile device (Settings->Bluetooth->On).
2. Tap the Scale to turn it on.
3. Launch the app to initiate the connection. The Bluetooth icon on your device will light up and
stop flashing when a successful connection is established. You will also see the Bluetooth icon on
your Scale lights up. The Scale is now connected and ready for your weigh-in.
If you have an Android device:
Go to Settings, and turn on the Bluetooth .You may need to press “Scan” or “Search” to find the
Scale.
“iHealth HS4Sxxxx” and “Not Paired ” should appear on the device list momentarily. Select the
scale name “iHealth HS4Sxxxx” to pair and connect. If the connection is successful, you will see
"Connected" appear on the device screen.
3. Your Next Weigh-in
Subsequent daily weigh-ins can be taken without being connected to your mobile device, as your
weight data is stored in the Scale and uploaded to the app upon your next connection. Real-time
weight results are viewable in the app if the Scale is connected to your mobile device and the app
is running when your weigh-in occurs. The Scale can store up to 200 weight measurements. When
the memory is full, any new measurements will overwrite the oldest ones.
SCALE HANDLING & USAGE
• The iHealth Wireless Scale Lite can measure weights up to 400 lb.
• For best results, the Scale should be used on a flat, hard surface. Soft surfaces, such as carpeting
or rugs, may affect the accuracy of your reading.
• The iHealth Wireless Scale Lite has an automatic shut-down feature to conserve battery power.
The following scenarios will cause the Scale to go into automatic shutdown mode:
º One minute has passed after completion of successful weigh-in.
º The battery level is too low to capture an accurate weight reading.
SOFTWARE UPDATES
From time to time, the Scale's firmware will be updated to enhance performance. When a software
update is available, a notification message will appear in the app. Complete the following steps to
install the update:
1) Follow steps in the "First-time Use" section.
2) You will see a notification message in the app asking for permission to proceed. Select "Yes".
3) The update will begin to download. You will see a cursor on the scale display moving from left
to right. The scale will display "0.0" when the update is complete.
Software Update Troubleshooting
If the software update fails for any reason, you might experience one of the following:
1. An error message reading “Er 10” appears in the display area. In this case, the Scale software
will automatically revert to factory settings. The Scale will count up to 100 and then back to 0.0.
This step requires no user action. When the Scale has finished counting down to 0.0, repeat Steps
1-2 above to restart the software update.
2. The count up from 1 to 100 freezes and stops progressing. Restart the Scale by pressing the
“Set” key on the back of the Scale next to the battery compartment and hold it for 8 seconds.
PRODUCT SPECIFICATIONS
1. Product name: iHealth Wireless Scale Lite
2. Model: HS4S
3. Classification: Internally powered
4. Machine dimensions: 13.8"x13.8"x1.1" (350 mm×350 mm×28.5 mm)
5. Weight: Approximately 5.5 lb (2500 g)
6. Measuring method: Automatic full electronic measurement
7. Power: 4×1.5V AAA batteries
Battery life: Approximately 3 months with twice daily usage
8. Measurement range:
Body Weight: 11 lb - 400 lb / 5 kg - 180 kg
9. Accuracy:
Body Weight: ±0.5kg/1.1Lb (5kg~50kg/11Lb~110Lb);
±1% (50kg~180kg/110Lb~400Lb);
10. Operating temperature: 5 ℃- 40 (41°F~104°F)℃
11. Operating humidity: 20 - 85%RH
12. Environmental pressure for operation: 86~106kPa
13. Storage and transport temperature: -20 ℃- 55 (℃-4°F~131°F)
14. Storage and transport humidity: ≤90%RH
15. Environmental pressure for storage: 50~106kPa
16. Scale resolution:0.2lb/0.1kg
Note: These specifications are subject to change without notice.
SAFETY INFORMATION
Read all of the information in the User Manual and any other documents in the box before using
the unit.
1. Please stand on the Scale, keep as still as possible until the result appears on the display.
2. Do not stand on the edge of Scale, as you may fall over or influence the accuracy of the
measurement.
3. Do not use the Scale on a tiled or wet floor, as this may result in a fall.
4. Make sure the surface of the Scale is clean and dry before you step onto it, to prevent any
slippage.
5. Treat your Scale with care. Do not drop it or jump on it. The Scale is designed to be stood on;
misuse or abuse may break the electronic sensors, cause injury, or result in inaccurate
measurements.
6. Never immerse the Scale in water. Clean the surface with a damp cloth.
7. Do not use the Scale on an uneven floor or soft surfaces such as carpets or rugs while weighing,
as doing so may result in unreliable measurements.
8. To avoid damage as a result of battery leakage, remove the batteries if the Scale is not going to
be used for 3 months or more.
9. Do not use or store near strong magnetic fields, such as microwave ovens.
10. The Scale may not perform accurately if it is stored or used outside the specified temperature
and humidity ranges specified in the “Specifications”.
11. This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including interference that may cause
undesired operation.
Cet appareil est conforme à la section 15 des réglementations de la FCC. Le fonctionnement de
l’appareil est sujetaux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences néfastes, et
(2) cet appareil doit tolérer les interférences reçues, y compris celles qui risquent de provoquer un
fonctionnement indésirable.
12. Changes or modifications not expressly approved by iHealth Lab Inc. invalidate the user’s
warranty for this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
13. This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
1)This device may not cause interference, and
2)This device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
14. Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
TROUBLESHOOTING
Issue Possible Cause Troubleshooting Steps
Bluetooth icon on the Scale
display won’t stop flashing.
Bluetooth connection failed. Make sure Bluetooth is
enabled, the Scale is turned
on and the app is running.
If the problem persists, restart
the mobile device
and try again.
Scale display shows “Lo.” Battery level is low. Change the batteries.
Scale displays shows “Er 0.” The Scale failed to initialize. Remove the batteries,
wait for one minute,
then reinstall them.
Scale display shows “Er 1.” Maximum weight has been
exceeded.
The maximum weight
allowed is 400 lb/180 kg.
Scale displays “Er 2.” The Scale can’t capture a
steady reading.
1. Allow the Scale to shut
off completely before trying
again.
2. Place feet on the center of
glass platform and stand still.
Scale displays “Er 4.” Bluetooth connection error. Reset the Bluetooth
connection by turning it off
and on in your mobile device
setting.
Scale displays “Er 9.” Scale memory access error. Remove the batteries, wait
one minute, then reinstall.
Scale displays “Er10.” Software update error. Refer to the “Software
Update” sectionfor
instructions.
CARE & MAINTENANCE
1. Avoid high temperatures and irradiation.
2. If the Scale is stored close to freezing point, allow it to acclimate to room temperature before
use.
3. Do not attempt to disassemble the Scale.
4. Remove the batteries if the Scale is not going to be used for 3 months or more.
5. Clean the Scale with a soft damp cloth. Do not use abrasive or solvent-based cleaners, and
never immerse it in water.
6. The device will maintain its safety and performance features for at least 3,000 measurements.
WARRANTY INFORMATION
iHealth Lab, Inc. ("IHealth") warrants the iHealth hardware (the "Product"), and only the Product,
against defects in materials and workmanship under normal use for a period of one year (365 days)
from the date of purchase by the original purchaser ("Warranty Period"). Under this Limited
Warranty, if a defect arises and a valid claim is received by iHealth within the Warranty Period
regarding the Product, at its option and to the extent permitted by law, iHealth will either (1) repair
the Product using new or refurbished replacement parts or (2) exchange the Product with a new or
refurbished Product. In the event of a defect, to the extent permitted by law, these are the sole and
exclusive remedies. You can read our full return and warranty policy on our website by visiting
www.ihealthlabs.com/
Manufactured for iHealth Lab, Inc.
719 N. Shoreline Blvd, Mountain View, CA 94043 USA
+1-855-816-7705 www.ihealthlabs.com
Made in China
EXPLANATION OF SYMBOLS ON UNIT
Refer to the User Manual
Warning
Please recycle where facilities exist. Waste electrical products
should not be disposed of with household waste. Check with
your local authority or retailer for recycling advice.
Manufacturer
Keep dry
Complies with RTTE
99/5/EC Requirements
ANDON HEALTH CO., LTD.
No. 3 Jinping Street, YaAn Road, Nankai District,
Tianjin 300190, China. Tel: 86-22-60526161
Bluetooth® associated logos are registered trademarks owned by Bluetooth SIG, Inc. and any use
of such marks by iHealth Lab Inc.is permitted under license.
Other trademarks and trade names are those of their respective owners.