Philips Fisio 820 Service Manual 825 SM En
User Manual: philips Fisio 820 - Service Manual Free User Guide for Philips Mobile Phone, Manual
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Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 1 of 71 Langue : EN Date : 25/02/03 Centre du Mans SERVICE MANUAL Repair for Cellular Telephone Fisio 820 - Fisio 825 LEVEL 2 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. by Toko (toko@gsm-free.org) Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 2 of 71 Langue : EN Date : 25/02/03 Centre du Mans SERVICE Manual Last updates : DATE MODIFICATION 08/04/02 CREATION 26/08/02 14/02/03 25/02/03 Window assembly instructions - Add Fisio 825 picture - Add Fisio 825 test consumption - Part list chapter Cradle 12NC code correction PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. PAGE Page 64-65 Page 1 Page 42 Page 70 Page 5 VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 3 of 71 Langue : EN Date : 25/02/03 CONTENTS 1.0 PURPOSE ................................................................................................................................................................. 5 2.0 SCOPE ...................................................................................................................................................................... 5 3.0 REFERENCE............................................................................................................................................................ 5 4.0 GLOSSARY/ACRONYM LIST ............................................................................................................................... 5 5.0 TEST EQUIPMENT AND TOOLS.......................................................................................................................... 5 6.0 TEST AND INSPECTION PLAN ............................................................................................................................ 6 6.1 6.2 7.0 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 8.0 8.1 8.2 8.3 8.4 8.5 8.6 9.0 User Interface Test .................................................................................................................................................. 6 RF Test ................................................................................................................................................................... 6 BEFORE STARTING............................................................................................................................................... 8 Description Of The Transceiver ............................................................................................................................... 8 Description Of The Display..................................................................................................................................... 9 Using The Carousel ............................................................................................................................................... 10 Inserting The MICRO-SIM Card ........................................................................................................................... 11 Inserting The Battery............................................................................................................................................. 11 Removing The Battery........................................................................................................................................... 12 Charging The Battery ............................................................................................................................................ 12 W@P Introduction ................................................................................................................................................ 13 GPRS Introduction ................................................................................................................................................ 15 BLUETOOTH Introduction................................................................................................................................... 22 E-MAIL Introduction ............................................................................................................................................ 30 TEST PROCEDURES ............................................................................................................................................ 31 Initial Functional Check for Fisio 820 & Fisio 825................................................................................................. 31 RF Test ................................................................................................................................................................. 35 Battery Charging (IGN : Ignition) / Current Consumption ...................................................................................... 41 W@P Test Procedure ............................................................................................................................................ 43 Bluetooth Test Procedure ...................................................................................................................................... 49 E-MAIL Test Procedure ........................................................................................................................................ 50 ASSEMBLY / DISMANTLEMENT PROCEDURES............................................................................................ 54 9.1 Dismantlement ...................................................................................................................................................... 54 9.2 Assembly .............................................................................................................................................................. 60 Exploded view of the transceiver ...................................................................................................................................... 66 10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS ........................................................................ 68 11.0 RECOMENDED PART LIST CT9888 FISIO820................................................................................................ 70 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 12.0 COMPANY RESTRICTED VY-V-640-82x Page : 4 of 71 Langue : EN Date : 25/02/03 RECOMENDED PART LIST CT9889 FISIO825................................................................................................ 70 ANNEX 1 ............................................................................................................................................................................ 71 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 1.0 COMPANY RESTRICTED VY-V-640-82x Page : 5 of 71 Langue : EN Date : 25/02/03 PURPOSE This document establishes the functional test and inspection procedures for the first level service repair of the FISIO 820 transceiver (CT9888) and FISIO 825 transceiver (CT9889). 2.0 SCOPE The test plan is applicable to all levels of service repair of the FISIO 820 transceiver (CT9888) and FISIO 825 transceiver (CT9889). 3.0 REFERENCE None. 4.0 GLOSSARY/ACRONYM LIST Window or Bezzel SW PN CN HW ASC NSC Test SIM Card Test SIM Card « SP » 5.0 Protective plastic over the LCD display Software Hardware Configuration of the Mobile Matrix for Types of SW used on the different hardware Hardware Authorized Service Center National Service Center Used for functionality of PHILIPS Mobile Phones SIM Card used to simulate the user interface and enable radio tests TEST EQUIPMENT AND TOOLS Equipment / Tools - Production Test SIM Card - Part No. : 4311 255 00781 - Test SIM Card « SP » - Part No. : 4311 255 00782 - W@b dismantling tool - Part No. : 4311 255 21325 - Digital Multimeter - Recommended Model : Fluke (Specification: with current reading in mA.) - Digital Radiocommunication Tester. - Coupling system with shielded chamber. Or - Product cradle Ref: CKFR82/P - Part No.: 9911 240 34509 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 6.0 COMPANY RESTRICTED VY-V-640-82x Page : 6 of 71 Langue : EN Date : 25/02/03 TEST AND INSPECTION PLAN The test plan is derived from the Product Test Reference of FISIO 820 and FISIO 825. 6.1 User Interface Test Use the Test SIM Card to test the transceivers as follows : • • • • • • • • • • On/Off button LCD Backlight Keyboard Test Buzzer Test Vibrator Test Audio Test Antenna Test ( to measure the radiated power level. Not necessary when using an antenna coupler) LCD IMEI Tester Status/Eeprom Status With a fast Charger connected with the PRODUCT’s bottom connector , check the full scrolling from one mode to the next when charging IGN (Ignition) – Battery. 6.2 RF Test The purpose of the radio test is to prove that the tested phone is compliant to the Standard. The radio test must be performed with a Digital Radio Test Set. The mobile has to be set on the antenna coupler inside the shielded chamber. Or It can be tested using the product cradle (in this case a measurement of the power radiated by the antenna has to be performed) PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 7 of 71 Langue : EN Date : 25/02/03 Centre du Mans Use the Test SIM Card « SP »to test the following RF items • • • GSM 900 / DCS 1800 band GPRS capability Bluetooth connectivity In case the RF tester is not suitable for GPRS tests, GSM900/DCS1800 test may be considered as sufficient provided that the sensivity tests are strengthened by reducing the RF level down to -104dBm. RLC / MAC RRM This reasoning is based on the fact that all the protocol steps (GPRS attach, GPRS detach, …) are achieved on the GSM/DCS bands and validated by Philips Approval department. The new parameter to check, introduced by GPRS, would be BLER (Blocks Error Rate). BLER CS1 to CS4 L1 [Sequencer] HARDWARE LAYER [Function book for DSP control] As shown on the drawing, it involves more modules than BER DSP Signals paths BLER compared to BER BER Bluetooth tests consists only in a pairing test with another Bluetooth device (e.g. Bluetooth headset) PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans 7.0 BEFORE STARTING 7.1 Description Of The Transceiver PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Page : 8 of 71 Langue : EN Date : 25/02/03 VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans 7.2 VY-V-640-82x Page : 9 of 71 Langue : EN Date : 25/02/03 Description Of The Display OPERATOR ICONS BAR CLOCK DATE WAP PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. Names VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 7.3 COMPANY RESTRICTED VY-V-640-82x Page : 10 of 71 Langue : EN Date : 25/02/03 Using The Carousel The carousel is a circular loop of icons displayed on the screen. These icons provide access to the different menus and sub menus used to operate your phone. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 7.4 COMPANY RESTRICTED VY-V-640-82x Page : 11 of 71 Langue : EN Date : 25/02/03 Inserting The MICRO-SIM Card First remove the SIM card from its card holder. Slide it into its slot, microchip facing connectors, until its stops. Be careful that the clipped corner is in the identical position as on the drawing. 7.5 Inserting The Battery Place the battery on the back of the phone (battery connectors downwards), then push it into place until the latch catches PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 7.6 COMPANY RESTRICTED VY-V-640-82x Page : 12 of 71 Langue : EN Date : 25/02/03 Removing The Battery Press below the rubber (Philips logo) and slide the battery downwards 7.7 Charging The Battery Once the battery is clipped on the phone, plug the charger into the right hand socket at the base of the phone as shown on the drawing. Then plug the transformer unit into a main AC power socket with easy access. The symbol indicates the state of charge : During charging the 4 charge indicators change; each bar represents around 25% of charge. Í Í Battery is charging Bars moving Battery is fully charged Bars steady Battery outline flashing (see chapter 9) When the battery is charged, remove the connector by pressing the release button on top of the connector If the battery is completely flat, the battery icon will only reappear after 2 or 3 minutes of charging. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 7.8 COMPANY RESTRICTED VY-V-640-82x Page : 13 of 71 Langue : EN Date : 25/02/03 W@P Introduction The purpose of W@p (Wireless Application Protocol) is to enable easy and fast delivery of relevant information and services to mobile users. However, mobile Internet does not mean navigating on the Internet with a wireless device but rather to access to some services in a mobile context. The W@P architecture was designed to enable standard Internet servers to provide services to wireless devices. The W@P wireless protocol is based on Internet standards such as HTTP and TLS but has been optimized according to the constraints of the wireless terminals: low memory capacity, small screen size and of the network: limited bandwidth. The W@P architecture is made up of 4 technological parts which are necessary for accessing W@P services on a mobile phone. These are: W@P navigator or browser Mobile operator network W@P gateway / W@P server Web server Customer Gateway 1.0 Encoded Request Encoder/ Decoder Server 2.0 Request Content Generation 4.0 Encoded 3.0 Answer Answer * Subscription The customer has to contact his Network Operator to inquire about his subscription and the options he can subscribe to. Generally the customer just have to request his W@P access to his provider and he will not be charged for that. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 14 of 71 Langue : EN Date : 25/02/03 * W@P parameters Parameters have to be set in the mobile phone in order to access W@P services . However, there are two cases depending on the commercial offer: * Transceiver sold via an operator package(with subscription included): - Parameters cannot be accessed from the W@P settings menu of the mobile phone: The transceiver is W@P locked. The W@P connections will always be made from the operator W@P homepage and search engines will be available. The customer will have to ask for a password from his/her operator to unlock the W@P settings. - Parameters can be accessed from the W@P settings menu of the mobile phone: The customer changes the W@P parameters according to his/her own convenience. * Retail transceiver(without subscription included): - Phones are configured by the manufacturer with no W@P parameter. The end user has to ensure that the W@P functionality and a data/fax options have been subscribed. The end user has also to set the W@P parameters by asking for them from his/her operator or by using parameters of another company (available on Internet, newspaper etc.) Detailed parameters Phone Number (or dial-up number) : to establish a connection with the Internet Service Provider : if requested by your ISP Login (or User Name) The password : if requested by your ISP IP address for the Gateway : for communications between Internet Service Provider and Gateway & Port Number (for a secure or non secure connection) Home page address(or URL address): for communications between Gateway and Web server Please note that it is important to respect small and capital letters according to your operator instructions. It is also possible that your provider does not require the Login and/or Password. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 15 of 71 Langue : EN Date : 25/02/03 Centre du Mans 7.9 GPRS Introduction 7.9.1 Presentation The GPRS does not constitute to him alone a separate mobile network, but a supplementary layer added to a existing GSM network. It can be thus settled without any supplementary license. This means that all the operators who have a GSM license can develop their network towards it. Furthermore, the GPRS uses wavebands attributed to the GSM. that means a band in the 900 MHz, the other one in the 1800 MHz and finally the third for the USA, in the 1900 MHz The GPRS, also called GSM 2+, rests on the transmission of data packets. This principle, already held for example for the protocol X.25, allows to allocate to the other communications, the time-outs of a first communication (wait of an answer to an Internet request for example). Conceived to reuse at most the existing GSM infrastructures, the expansion of the GPRS requires the implementation of a network infrastructure based on the data packets routing and the introduction of bridges to lean on existing GSM networks. This technology, capable of supplying transfer rates rising up to 115 kb/s (against 9,6 kb/s for the GSM), offers interesting features: • • • 7.9.2 Several channels can be allocated to a single user; Several users can share a single channel; The transmission rate is independent from rising and downward links. Services / Possibilities / Limitations Domains of application While the WAP stops in the consultation of the Internet pages, the GPRS allows to widen the service offer. Besides the access to Internet (or Intranet), from the traditional mobiles phones, it allows a better access to e-mails containing joined files. A rate higher than the wired public network Today, the transmission rate of a standard GSM network in "connected" mode does not overtake 9,6 kbit/s, even 14,4 kbit/s by establishment of specific software. It is five times less fast compared to the standard wired network, which authorises 56 kbit/s with a V90 modem. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 16 of 71 Langue : EN Date : 25/02/03 With the GPRS, a transmission rate included between 40 and 115 kbit/s is available. Everything depends on the number of virtual canals or " time slots " used, and on coding scheme (CS1 to CS4). GPRS acts on the compression of the data as a multiplier of transmission rate. In 3+1 multislots mode (three slots for the network towards mobile, and one slot for the mobile towards network), it allows a transmission rate of 40 kbit/s with a CS2 coding scheme. With (8+1)multislots using the CS4 coding scheme, one achieves in practice 115 kbit/s (in theory 175 kbit/s). GPRS re-uses the existing GSM infrastructure, notably by keeping the current network of base stations ( BTS), upgrading the BTS software. Average time to send an E-mail with a 10 pages attached document : Standard Current GSM Standard Modems (V90) RNIS GPRS EDGE UMTS Rate 9,6 kbit/s 57,6 kbit/s 128 kbit/s 144 bit/s * 384 kbit/s * 2 Mbit/s * : in optimal conditions Time elapsed 7 min. 70 sec. 31 sec. 28 sec. 10 sec. 2 sec. Three types of air terminals Three types of air terminals were defined to meet the needs of the GPRS: the basic model (class B) is foreseen for the voice and the data in not simultaneous mode. The professional or industrial model (class C) is data exclusively (the air terminal is used as a modem). Finally the up-market (class A) is compatible voice/data simultaneously. This class A terminal is problematic. The power of calculation required at the moment has a strong incidence on its production cost and makes it dissuasive. In the GPRS standard, three new types of mobile terminal have been defined: Class A terminal, which supports simultaneous circuit-switched and packed-switched traffic; Class B terminal, which supports either circuit-switched or packed-switched traffic (simultaneous network attachment) but does not support both kinds of traffic simultaneously; Class C terminal, which is attached either as a packed-switched or circuit-switched terminal. The terminal types are further differentiated by their ability to handle multislot operations. The terminal can use from 1 up to 8 time slots on the uplink and on the downlink channel. 18 service classes are defined depending on the number for support time slots. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 17 of 71 Langue : EN Date : 25/02/03 Centre du Mans Max Number of Slots Servic Max Max Total e Class Rx Tx available Multislot type 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 1 2 2 3 2 3 3 4 3 4 4 4 3 4 5 6 7 8 1 1 2 1 2 2 3 1 2 2 3 4 3 4 5 6 7 8 2 3 3 4 4 4 4 5 5 5 5 5 6 8 10 12 14 16 Fig. 1 Service Classes - Multislot operations Four different channel-coding schemes have been defined for GPRS to make optimum use of varying radio conditions. Usage of higher coding schemes allows to send more data in the same number of time slots. Channel Coding CS-1 CS-2 CS-3 CS-4 Scheme Data rate per 9.05 13.4 15.6 21.4 timeslot (kbps) Fig. 2 GPRS Coding Schemes Philips Fisio820 features GPRS Class B. With GPRS Class B, if you receive incoming calls while in the middle of a data session, you receive a notification; and vice versa. Philips Fisio820 is enabled to support GPRS up to Class10 (4Rx, 2Tx) [depending on networks developments]. GPRS Class10 enables to receive information at least 4 times faster than a standard GSM connection and to send them 2 times faster. That is why GPRS Class 10 is particularly suitable for surfing on the WAP pages, exchanging emails or using your phone as a modem for Internet surfing, Intranet browsing or file transfer. Philips Fisio820 is SMG31bis - Coding schemes 1, 2, 3 et 4. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 7.9.3 COMPANY RESTRICTED VY-V-640-82x Page : 18 of 71 Langue : EN Date : 25/02/03 Technical characteristics Circuit switched mode or virtual access The first advantage of the GPRS is to allow a better use of the radio and technical resources. While the GSM works in "connected" mode, called also "circuit-switched" mode, the GPRS uses for its part the virtual connection mode. In "virtual" mode, the resources are shared. The transmission channel is never allocated to a unique user, but shared between several users. Every user has it when he needs it and only in that case. The rest of the time they are available. The circuit switched mode corresponds to the functioning of a GSM line or still a standard telephone line. It consists in establishing a physical link between two points or two correspondents. Once the number is dialled, a circuit is permanently allocated to the communication, without any sharing with the other customers. This mode of functioning which does not take into account periods of silence, when no data is passed on, does not optimise at its best the radio resources. The GPRS puts in evidence the more important role of the network administrator. In a GSM infrastructure the role of the administrator amounts to affect physical resources at the beginning of every communication. With the GPRS, its role is more important. It consists in assigning, in real time, the physical resources (memories and electronic circuits), in managing the radio resources, and in affecting them according to the demand. The GPRS settles down on the existing GSM network The GPRS-system is built upon the existing GSM-infrastructure. Basic stations undergo no modification with exception of the specific software, that can be installed by downloading. Next, the Basic Stations Controller (BSC) should be doubled by a Packet Controller Unit (PCU). Then comes the path intended for data packets, its composed of : - The Serving GPRS Specific Node (SGSN) , equivalent of the Mobile Switch Controller ( MSC), which aims to check subscribers registering , to authenticate them and to authorise the communications, - The Access module (GGSN) to the IP world (Internet or Intranet). GGSN and SGSN are described later. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 19 of 71 Langue : EN Date : 25/02/03 Centre du Mans 7.9.4 Network Architecture RTC GMSC Circuit-switched traffic mode (voice) M SC BSC (Base Stations Controller) GPRS Register H/VLR BTS (Base Stations) PCU (Packets Control Unit) SGSN (GPRS Specific Switch) Packets traffic (data) GGSN (IP access Module) PUBLIC INTERNET NETWORK GPRS network architecture The constituents of the GPRS network There is the software layers architecture for every constituent of a GPRS network. Software layers of a GPRS network PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 20 of 71 Langue : EN Date : 25/02/03 Centre du Mans In the mobile terminal, appears from the bottom to the top the following layers : n The physical layer, constituted of two functional sub-layers; • n n The RF sub-layer, which manage the radio operations of the terminal. It emits the data received from the physical layer. It decodes the data coming from the base station (BTS) and transmits it to the physical layer for interpretation • The physical layer produces the frames, those ones will be emitted by the RF layer; about the frames received from the network, it detects and corrects transmission errors. The MAC layer (or RLC for Radio Link Control) manages the radio link between the terminal and the Base Station (BTS), that means re-emission mechanisms in case of error, the function of access controller for the radio resources when several air terminals are in competition. The RLC can request the re-emission of a data packet ; The higher layer SNDC (Sub-Network Dependant Convergence) manages the mobility, the ciphering and data compression. GGSN : Gateway GPRS Support Node , The GGSN provides the interface towards the external IP packet networks. Actually, from the external IP network’s point of view, the GGSN acts as a router for the IP-addresses of all subscribers served by the GPRS-networks. To make this possible the GGSN exchanges routing information with the external networks and sets up connections towards external networks. Similar to the SGSN, the GGSN deals with session management, specifically the connection towards the external networks. Also, as many SGSN can connect to one GGSN, it has to associate subscribers to the right SGSN. SGSN : Serving GPRS Support Node The SGSN forwards incoming and outgoing IP packets addressed to and from a mobile station. It serves all GPRSsubscribers that are located and attached within the geographic SGSN service area.. A subscriber may be served by any SGSN in the GPRS network depending on location. The traffic is rooted from the SGSN to the BSC, via the BTS to the mobile station. To make this packet traffic possible, signalling with several other nodes is necessary, for instance the Home Location Register (HLR) , the Mobile Switching Centre (MSC), the BSC and the GGSN, as well Short Message Service-nodes (SMS). From these signalling connections the SGSN handles important GPRS functions such as ciphering and authentication, session management, mobility management and the logical link management towards the mobile station. Packets routing The routing of every packet is independent from the one who precedes it or by the one who follows it. During the connection phase of a GSM terminal in a network, the signalling exchanges are multiple, and to face the constraints of the packet mode, the information of routing obtained to forward the first packet to a GSM terminal is stored in the GGSN. So, the routing of following packets is selected according the context stored in the GGSN ( the Temporary Logical Link Identity or TLLI). PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 21 of 71 Langue : EN Date : 25/02/03 Centre du Mans 7.9.5 GPRS Attach and GPRS Detach procedures The procedure for a GPRS attach is made by the MS to the SGSN. After Having executed a successful GPRS attach, mobility management contexts are established in the MS and the SGSN, setting the MS in the READY state. The MS is then able to activate PDP-contexts. The procedure of GPRS attach is illustrated below. MS SGSN HLR 1. Attach Request 2. Authentication 3. Location Update 4. Attach Accept Response 5. Attach Complete GPRS attach procedure 1. The MS sends a GPRS attach request which includes the GPRS mobile class and the multislot class. 2. Authentication is carried out in the same manner as with GSM, but instead of the MSC, it’s the SGSN that sends the IMSI of the MS to the HLR, initiating the encryption algorithm. 3. A location update procedure stores the current SGSN of the MS in the HLR. 4. The attach accept response assigns a Temporary Logical Link Identity (TLLI) to the MS. 5. A GPRS attach complete response from the MS to the SGSN confirms the attach. After the authentication within the GPRS attach procedure, no additional authentication is required during the entire GPRS-session. A GPRS detach will terminate the ongoing GPRS-session. This detach could be initiated explicitly by the MS or the SGSN, or implicitly when the STANDBY-timer runs out. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 22 of 71 Langue : EN Date : 25/02/03 7.10 BLUETOOTH Introduction 7.10.1 Presentation The Bluetooth technology eliminates the need for wires, cables and the corresponding connectors between cordless or mobile phones, modems, headsets, PDAs, computers, printers, projectors, and so on and paves the way for new and completely different devices and applications. The majority of radio systems in commercial use today are based on a cellular radio Architecture. A mobile network established on a wired backbone infrastructure uses one or more base stations placed at strategic positions to provide local cell coverage; users apply portable phones, or more generic mobile terminals, to access the mobile network; the terminals maintain a connection to the network via a radio link to the base stations. There is a strict separation between the base stations and the terminals. Once registered to the network, the terminals remain locked to the control channels in the network, and connections can be established and released according to the control channel protocols. Channel access, channel allocation, traffic control, and interference minimization are neatly controlled by the base stations. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 23 of 71 Langue : EN Date : 25/02/03 In contrast, in truly ad hoc systems, there is no difference between radio units; that is, there are no distinctive base stations or terminals. Ad hoc connectivity is based on peer communications. There is no wired infrastructure to support connectivity between portable units; there is no central controller for the units to rely on for making interconnections, nor is there support for coordination of communications. In additions, there is no intervention of operators. For scenarios envisioned by bluetooth, it is likely that a large number of ad hoc connections will coexist in the same area without any mutual coordination; that is, tens of ad hoc links must share the same medium at the same location in an uncoordinated fashion. For bluetooth application typically many independent network overlap in the same area. This is called a scatter ad hoc environment. Scatter ad hoc environments consist of a multiple networks, each containing only a limited number of units. The difference between a conventional cellular environment, a conventional ad hoc environment, and a scatter ad hoc environment is illustrated below : Topologies for: a) cellular radio systems with squares representing stationary base stations; b) conventional ad hoc systems; and c) scatter ad hoc systems. Ad hoc radio system have been in use for some time, for example, walky talky systems used by the military, police fire departments and rescue teams in general. However, the Bluetooth systems is the first commercial ad hoc radio system envisioned to be used on a large scale and widely available to the public PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 24 of 71 Langue : EN Date : 25/02/03 Centre du Mans 7.10.2 Networking • • • • • Two or more units sharing the same channel form a PICONET One unit acts as the MASTER, the others act as SLAVES. Up to seven Slaves can be active on a Piconet Up to 200+ more slaves can remain locked to the master in a PARKED state. Each Piconet can only have one master but slaves can participate in different Piconets on a Time Division Multiplex (TDM) basis. A Master in one Piconet can be a Slave in another PICONETS • • • slave 3 slave 1 Master can connect to 7 simultaneous or 200+ active slaves per piconet Each piconet has maximum capacity (1 MSPS) Unique hopping pattern/ID for each piconet master slave 2 SCATTERNETS • • • Multiple Piconets with overlapping coverage form a SCATTERNET High capacity Radios can share piconets! slave 3 master slave 1 master slave 4 slave 2 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x slave 5 Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 25 of 71 Langue : EN Date : 25/02/03 Centre du Mans 7.10.3 Bluetooth air interface parameters Keys parameters Frequency Band Channel Spacing RF bandwidth Number of Channels : 2.4GHz ISM Open band : 1MHz : 220kHz(-3dB), 1MHz(-20dBm) : 79 or 23 (Depend on the country arrangement ) Modulation : GFSK Communication method: TDD Frequency Hopping : 1600 hops/s (625 msec) Peak data rate : <1Mbit/sec Maximum output power : 100mW (20dBm) (Depend on power class) Sensitivity : -70 dBm @ BER=1/1000 Frequency Band and RF Channels Country Frequency Range RF Channels Europe & USA 2400 - 2483.5MHz F=2402 + k MHz k = 0 to 78 Japan 2471 - 2497MHz F=2473 + k MHz k = 0 to 22 Spain 2445 - 2475MHz F=2449 + k MHz k = 0 to 22 France 2446.5 -2483.5MHz F=2454 + k MHz k = 0 to 22 Power Classes Power Maximum Class Output Power 1 100 mW (20 dBm) Nominal Output Power N/A Minimum Output Power 1) Power Control 1 mW (0 dBm) 4 to +20 dBm -302) to 0 dBm, optional 2 2.5 mW (4 dBm) 1mW (0 dBm) 0.25 mW (-6 dBm) -302) to 0 dBm, optional 3 1 mW (0 dBm) N/A N/A -302) to 0 dBm, optional Note 1: Minimum output power at maximum power setting. Note 2: The lower range limit of -30 dBm is not mandatory and may be chosen according to application needs. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 26 of 71 Langue : EN Date : 25/02/03 Centre du Mans Modulation and Bit Rate v Symbol Rate : 1Ms/s +/-20ppm v GFSK (Gaussian Frequency Shift Keying) with a BT=0.5 Binary One Binary Zero : Positive frequency deviation : Negative frequency deviation ❖ Maximum frequency deviation : shall be between 140kHz and 175kHz (greater than 115kHz) Radio Frequency Tolerance The transmitted initial center frequency accuracy must be +/-75 kHz from FC. The initial frequency accuracy is defined as being the frequency accuracy before any information is transmitted. Note that the frequency drift requirement is not included in the +/-75 kHz. Type of Packet Frequency Drift One slot package +/- 25 kHz Three slot package +/- 40 kHz Five slot package +/- 40 kHz Maximum drift rate 1) 400 Hz/µs Note 1 : The maximum drift rate is allowed anywhere in a packet. Physical Links Two link types Synchronous Connection - Oriented (SCO) link Asynchronous Connection - Less (ACL) link SCO : A point-to-point link between a master and a single slave in the piconet . ACL : A point-to-multipoint link between the master and all the staves participating on the piconet. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 27 of 71 Langue : EN Date : 25/02/03 Centre du Mans Rx parameters - SENSITIVITY : -70 dBm @ BER=1/1000 - INTERFERENCE PERFORMANCE: Requirement Ratio Co-channel interference 11 dB Adjacent(1MHz) interfer. Image frequency interf. -9 dB - OUT-OF-BAND BLOCKING PERFORMANCE Interfering Signal Frequency 30 MHz - 2000 MHz 2000 MHz - 2400 MHz 2400 MHz - 2500 MHz 3000 MHz - 12.75 GHz PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. 0 dB Interfering Power -10 dBm -27 dBm -27 dBm -10 dBm VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 28 of 71 Langue : EN Date : 25/02/03 Centre du Mans 7.10.4 Bluetooth communications Packet format 72 Access code 0-2745 54 packet header payload Access code (72 bits) This area supports the identification and synchronization of Bluetooth instruments. A typical 1010 pattern is sent as 4-bit preamble at the beginning. A measuring instrument must be able to accurately measure the frequency deviation of the DUT within 4µs. Header (54 bits) This area of the packet contains organization information important for the call : the current address of the called partner into the pico network, packet types used and also flow control and handshake information. Payload (0 to 2744 bits) Packet area of variable length where payload data is normally transmitted. The maximum length of the payload is defined so that at least 220µs are available between the end of the payload and the change of the timeslot for the synthesizer of the Bluetooth signal to settle to the next frequency channel. Frequency hopping and time multiplex A Bluetooth subscriber always operates alternately as transmitter or receiver within a timeslot. RF hop frequency : f(k) f(k +1) f(k +2) +/-10 µsec 220 µsec Master even-numbered time slot only Slave odd-numbered time slot only 625 µsec PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 29 of 71 Langue : EN Date : 25/02/03 Centre du Mans Multi-Slot Packets f(k) f(k +1) f(k +2) f(k +3) f(k +4) f(k +5) f(k +6) 625 µsec f(k +3) f(k) f(k) f(k +4) f(k +5) f(k +5) f(k +6) f(k +6) Burst Length 625 x 5 bit MAX Variable packet length for current packet type. Packets formats with different error correction are used depending on the application PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 30 of 71 Langue : EN Date : 25/02/03 7.11 E-MAIL Introduction 7.11.1 Presentation Philips Fisio 820 & Fisio 825 feature an e-mail application allowing you to send and receive e-mails. It is same functions with the e-mail used on PC. It is very similar. You can receive, retrieve or send email (text) and with picture attachment (the maximum mail size is 10Kb) E-mails can then be forwarded to someone else and attachments stored in your mobile phone. This feature is subscription-dependent and specific Internet Service Providers (ISP) : your mobile phone readily supports them if they are included in your subscription. Philips Fisio820 supports 2 sets of E-mail addresses parameters. Mailboxes 1 and 2 feature the same settings and options. Configuring them differently will allow you to have two different E-mail accesses/addresses from your mobile. Thus you can have one private address and one for business purpose for example. 7.11.2 Protocols / Network Protocols : Philips Fisio820 & Fisio 825 have an Email application that supports POP3 (for receiving email) and SMTP protocols (for sending) to access Internet E-mail servers supporting these protocols. POP3 and SMTP are widely supported by Internet Service Providers and Intranet companies. Network : You use E-mail with GSM or GPRS networks. So you must configure the GSM or/and GPRS access networks setting like W@p configuration. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 31 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.0 TEST PROCEDURES 8.1 Initial Functional Check for Fisio 820 & Fisio 825 Before to start the test procedure check the appearance of the humidity sticker located at the back of the phone. Refer to CASES OUT OF WARRANTY GSM document to identify if the product is in/out of warranty. 8.1.1 8.1.2 8.1.3 Insert the Test Production Card into the SIM Reader at the back of the cellular phone and clip a charged battery on the phone. Press the «ON» button for 2 seconds at least and the LCD will show a message which contains information of FA (Final Adjustment) status and 12NC. Follow the instructions as mentioned below : Step 1 Procedure Press Key 1 Observation Continue Buzzer signal Press Key 1 again. Left corner displays Press key 2 (Audio loop local effect) Press key 2 again "LocalEffect" " XX XX XX“ “ XX XX” Left corner displays Press key 3 Audio loop test (Speak to Mic and listen echo from Speaker) "AUDIO EEP" " xx xx xx xx ” " xx xx xxxx ” Press key 3 again Left corner displays Press key 4 "KEY WITHOUT TEST" Press key 4 again Left corner displays Press Key 5 (Checkerboard test) Checkerboard 1 pixel on Press Key 5 again Left corner displays 2 3 MANUAL 00 AUTOTEST 00 KBD EEPROM MANUAL 01 AUTOTEST 00 KBD EEPROM MANUAL 02 AUTOTEST 00 KBD EEPROM 4 5 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. MANUAL 03 AUTOTEST 00 KBD EEPROM MANUAL 04 AUTOTEST 00 KBD EEPROM VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 32 of 71 Langue : EN Date : 25/02/03 Centre du Mans 6 7 Press Key 6 Checkerboard 2 pixel on Press Key 6 again Left corner displays Press Key 7 Checkerboard 3 pixel on Press key 7 again Left corner displays Press key 8 (Eeprom Status) "EEPROM STAT” H-0000-30-00 H-0000-00-00 SimLk XXXXX (Sim lock Status) Press Key 8 again Left corner displays Press Key 9 Product information Compare information with label printed on back case “PROD INFO” “XXXXXXXXX” (PN Number) “XXXXXXXX” “XXXXXXXX” MANUAL 05 AUTOTEST 00 KBD EEPROM MANUAL 06 AUTOTEST 00 KBD EEPROM 8 MANUAL 07 AUTOTEST 00 KBD EEPROM VY made in Le Mans SA made in Singapore EO made in Shenzhen 9 Press key 9 again Left corner displays Press key 0 “ADC MEASURES” “XXXX XXXX” “XXXX XXXX” Press key 0 again Left corner displays MANUAL 08 AUTOTEST 00 KBD EEPROM 10 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. MANUAL 09 AUTOTEST 00 KBD EEPROM VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 33 of 71 Langue : EN Date : 25/02/03 Centre du Mans Press * (IMEI Test) Compare IMEI with label printed on back case "IMEI TEST" " XXXXXX 50 XXXXXX X" Press * again Left corner displays Press # (FA Status) "FA/12NC” FA GOOD (Must be good) X XXXXXXXXXXX (12NC) Press # again Left corner displays Press Key C "KEY WITHOUT TEST" Press Key C again Left corner displays Press Key Press Key "MELODY TEST" User Melody should be heard and vibrations felt MANUAL Left corner displays 14 AUTOTEST 00 KBD EEPROM "KEY WITHOUT TEST" Press Key again Left corner displays Press Key "MEMORY TEST" " XXXXXXXXX " " XXXX XXXX " " RAM OK " Press Key again Left corner displays Press Key MENU " PAGE " " SELECTION" " XX " 11 06 made in Singapore 50 made in Le-Mans 69 made in China MANUAL 12 AUTOTEST 00 KBD EEPROM 12 13 14 (Melody Test) & vibrator Press Key again 15 16 17 Press Key MENU again Left corner displays PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. MANUAL 13 AUTOTEST 00 KBD EEPROM MANUAL 18 AUTOTEST 00 KBD EEPROM MANUAL 15 AUTOTEST 00 KBD EEPROM MANUAL 16 AUTOTEST 00 KBD EEPROM MANUAL 11 AUTOTEST 00 KBD EEPROM VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 34 of 71 Langue : EN Date : 25/02/03 Centre du Mans Advanced autotests (used generally for troubleshooting) Press MENU key to display “PAGE SELECTION.” PRESS Key "1" to change test page to "01", then press (default test page is 00) Key Functional test ANTENNA TEST 7 . Observation " ANTENNA TST" " Tx Level 10" (use keys 2 & 8 to change level) " CHANNEL 0055" (use keys 4 & 6 for channel selection) To switch DCS / GMS/ EGSM, press "C" key to toggle 8 Rx Power Level Hand Free Carkit test 0 Defenses Code # Use to detect Receiving Channel and its power level Use this with PHILIPS headset to test the auxiliary test Display shows Defenses 02 Bloc. 02 TAT5 Block B5B401C0 Use this to read out software hang issues or drop call or any issue relating to network as well. 8.1.4 If any of these steps failed functional, please refer to Chapter 10. 8.1.5 Perform visual check on battery connectors, car kit connectors and casing. If corrosion or deform send to NSC for repair. 8.1.1 If the product is good, it is considered as a NFF (No Fault Found) product. All the NFF products must be directly returned to the customer. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 35 of 71 Langue : EN Date : 25/02/03 8.2 RF Test 8.2.1 The Test SIM Card “SP” must be inserted in t he phone before starting the tests. 8.2.2 Set the equipment as shown on the picture in chapter 6.2 8.2.3 Set RF losses as following (tested with antenna coupler): Channel 900 MHz 63 3 62 123 8.2.4 8.2.5 RX 6,0 5,0 6,0 7,0 TX 6,4 6,6 6,4 6,2 Channel 1800 MHz 598 512 700 884 RX 20,5 18,0 20,5 23,0 TX 25,5 33,5 25,5 17,4 The following operations must be done: - Synchronization/Registration Call set up from the mobile Voice loopback ( to check the sound quality) Call release Call set up from tester Call release from tester - GPRS attach GPRS detach those two operations have to be added when the radio tester allows it The following parameters must be checked in TCH loop mode : Emission parameters : Power level RMS phase error Peak phase error Frequency error Power ramping Timing Advance Reception parameters : - Rx level Rx quality BER (Byte Error Rate) FER (Frame Error Rate) BLER (Block Error Rate) (can be replaced by a BER test at -104dBm) Generally the test sequences built inside the testers will be used to check the mobile. You must assess that the test sequences limits comply with the standard specifications and defined test plan. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 36 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.2.6 Radio test plan Find below all the measurements which have to be done by test sequences. Synchronization/Registration Call set up from the mobile Voice loopback ( to check the sound quality) Call release Call set up from tester Call release from tester Dualband handover GPRS attach GPRS detach Power level High level TX measurements Mid level Low Level RF Level -85.0 dBm RX measurements -102.0 dBm -104.0 dBm To be checked To be checked To be checked To be checked To be checked To be checked To be checked To be checked To be checked Measurements Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance Power level RMS phase error Peak phase error Frequency error Power ramping Timing advance Measurements Rx level Rx qual BER (Byte Error Rate) FER (Frame Error Rate) Rx level Rx qual BER (Byte Error Rate) FER (Frame Error Rate) BLER*(Bloc Error Rate) GSM Channels Low Mid High X X X X X Low DCS Channels Mid High X X X X X X X X X X X X X X X X X X X X X X X X X X X X X GSM Channels Low Mid High Low DCS Channels High Mid X X X X X X X X X X X X X X X X X X X X X X X X X X BER Measurements on 104 frames = 8200 bits minimum * BLER tests on 200 blocs only In case the Radio tester is not GPRS capable replace this test by a BER test at -104.0dBm M When using a wired test solution (via RF cable), don’t forget that it is mandatory to measure the power level radiated by the antenna (powermeter recommended). It is the only way to ensure good contact between antenna and main board. This warning doesn’t apply when using an antenna coupler. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans 8.2.7 VY-V-640-82x Page : 37 of 71 Langue : EN Date : 25/02/03 GSM Specification (900 Mhz) Test parameter EMISSION Phase Error RMS Phase Error Peak Frequency Error Power Ramping Modulation Switching Transients Timing Advance Power Reading Output Power Average RECEPTION Rx Level Rx Qual Rx Level Rx Qual Rx Level Rx Qual TCH LOOP SENSITIVITY BER FER BER FER Channel Level Standard specifications 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15 5, 10, 15 0 to 5 degrees -20 to +20 degrees -90 Hz to +90 Hz Mask Mask Mask +/- 1.00 bit 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 Level 19 Level 15 Level 10 Level 5 5 +/- 5 dBm 13 +/- 3 dBm 23 +/- 2 dBm 33 +/- 2 dBm 1, 62, 124 -102 dBm 1, 62, 124 -85 dBm 1, 62, 124 -60 dBm 4 to 12 0 to 1 21 to 29 0 46 to 54 0 to 0 1, 62, 124 1, 62, 124 1, 62, 124 1, 62, 124 -85 dBm -85 dBm -102 dBm -102 dBm 0% 0% < 2.44% 0% If a phone is out of the specifications, it must be sent to the Repair Center. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support Centre du Mans 8.2.8 VY-V-640-82x Page : 38 of 71 Langue : EN Date : 25/02/03 PCN Specification (1800 Mhz) Test parameter ÉMISSION Phase error RMS Phase error Peak Frequency Error Power Ramping Modulation Switching Transients Timing Advance Power reading Output Power RECEPTION Rx Level Rx Qual Rx Level Rx Qual Rx Level Rx Qual Channel Level Standard specifications 512, 700, 885 0,5,10 0,5,10 0,5,10 0,5,10 0,5,10 0,5,10 0,5,10 0 to 5 degree -20 to +20 degree -180 Hz to + 180 Hz Mask Mask Mask +/- 1.00 bit Level 0 Level 10 Level 15 30 +/- 2 dBm 10 +/- 4.0 dBm 0 +/- 5.0 dBm -102dbm -102dbm -85dbm -85dbm -60dbm -60dbm 4 to 12 0 to 1 21 to 29 0 46 to 54 0 -85dbm -85dbm -102dbm -102dbm 0% 0% 2.44% 0% 512, 700, 885 512, 700, 885 512, 700, 885 TCH LOOP SENSITIVITY BER FER BER FER 512, 700, 885 512, 700, 885 512, 700, 885 512, 700, 885 If a phone is out of the specifications, it must be sent to the Repair Center. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 39 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.2.9 GPRS Specification (900Mhz & 1800 Mhz) RADIO : GPRS part Class 4 Class 10 Class 12 § GSM 11.10 Rx Rx Levels Rx Levels Linearity Sensivity BER/FER -85dBm (8200 samples) BER/FER -102dBm (8200 samples) BLER CS-1 (-104dBm) BLER CS-2 (-104dBm) BLER CS-3 (-104dBm) BLER CS-4 (-101dBm) < 10% on 400blocs with 20 blocs errors < 10% on 400blocs with 20 blocs errors < 10% on 400blocs with 20 blocs errors < 10% on 400blocs with 20 blocs errors 14.16 14.16 14.16 14.16 Tx Phase error RMS Phase error Peak Frequency error Output Power Levels Power Ramping idem GSM 900/1800 on last timeslot idem GSM 900/1800 on last timeslot idem GSM 900/1800 on last timeslot GSM 900/1800 on all timeslot and conf. GSM 900/1800 on all timeslot and conf. 13.16.1 13.16.1 13.16.1 13.16.2 13.16.2 idem GSM 900/1800 idem GSM 900/1800 21.5 21.5 14.2.1 idem GSM 900/1800 14.2.1 idem GSM 900/1800 If a phone is out of the specifications, it must be sent to the Repair Center. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 40 of 71 Langue : EN Date : 25/02/03 8.2.10 Bluetooth Specification (2,4Ghz) Tx Bluetooth Power Peak Power Average [Class 1] Power Average [Class 2] Power Average [Class 3] Power Density Power Control Initial Carrier Frequency [Accuracy] Carrier Frequency Drift Maximum Drift Rate Modulation Characteristics [Deviation] PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. Ppk < 200 mW [23 dBm] Pav > 1 mW [0dBm] 0,25mW [-6dBm] < Pav < 2,5mW [4dBm] Pav < 1 mW [0dBm] PD < 100mW [20 dBm] per 100 kHz 2 dBm ≤ Step Size ≤ 8 dBm at minimum power step : Pav < 4 dBm [for Class 1] ftx-75 kHz ≤ fo ≤ ftx+75 kHz One slot packet :20 kHz to 25 kHz Three slot packet : 30 kHz to 40 kHz Five slot packet : 30 kHz to 40 kHz ≤ 400 Hz / µs +/-140kHz≤∆f1max≤+/-175kHz [11110000..-Bit pattern] and 115kHz ≤ ∆f2max [101010…-Bit pattern] and 0,8 ≤ ∆f2max / ∆f1avg VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 41 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.3 Battery Charging (IGN : Ignition) / Current Consumption 8.3.1 Charger detection / Battery charging - Plug the transformer unit into an easily accessible AC power socket. - Insert the Test production Card in the mobile, plug a dummy Battery with a multimeter added (see picture) for current measurement. - Plug the connector of the charger into the right socket at the base of the transceiver The battery symbol should indicate the state of charge : • • Bars moving Steady - means the battery is being charged. - means the battery is fully charged. If the battery is totally discharged, the battery icon will start scrolling 2 to 3 minutes only after being connected to charger. After few seconds a charge current of 200 < I (mA) < 600 have to be observed - Unplug the charger 8.3.2 Current consumption a) Check current_OFF : When the mobile is OFF the current measured must be : 0.05 < I (mA) < 0.23 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 42 of 71 Langue : EN Date : 25/02/03 b) Check Current_ON - Turn the mobile on. When the mobile is ON (backlight activated) For Fisio 820 : the current measured must be : 150 < I (mA) < 190 For Fisio 825 : the current measured must be : 200 < I (mA) < 240 This measurement has to be operated during first seconds after switch on. When the backlight goes down (after 15 sec approx.), the current measured must be : 15 < I (mA) < 19 models for both c) Check Current_maximum - Press on OK to activate Page selection. Press the Key 1 and then OK to select Page 1 - Press on Key 7 to select Antenna test. Press on the Key 8 as much times as necessary to reach level 5. (The mobile is now set at his maximum emission level) When the mobile is emitting (backlight OFF) the current measured must be : 195 < I (mA) < 350 - Remove the battery. - Gently slide the card out away from the Product PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 43 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.4 W@P Test Procedure With regard to the mobile phones only four things can prevent the W@P applications to operate properly : • • • • The Mobile Phone is not W@P able Registration problem (W@P & data/fax options should be needed depending on the operator) A bad configuration (wrong W@P parameters) The mobile has a deficient Radio part. So that’s why to solve W@P problems the following process must be observed. ½ ½ ½ ½ Ensure about the W@P capability of the mobile phone. Interrogate the customer regarding his operator registration. Check with the customer that all the needed parameters are stored in the phone memory ( a quick test has to be performed to check memory reliability) Perform a functional and a radio test of the mobile phone. The W@P Test procedure as to be performed only if the customer complains about W@P applications. 8.4.1 Functional and radio test Before starting the W@P procedure it must be assumed that the functional test and the radio test have been done successfully. (Refer to chapters 8.1 & 8.2) 8.4.2 W@P parameters settings (to be checked using the Operator Simcard) Press MENU Select and Press Select and press PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. The 3 available w@p configurations are displayed Select And press VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 44 of 71 Langue : EN Date : 25/02/03 Select the w@p configuration you want to check and press Details and then press GSM Settings or GPRS Settings to display wanted configuration. Ensure that the parameters are correct. If the parameters are not the ones expected you may want to modify them. To do this, return to the Access Setting menu by pressing on Key C as many time as necessary. The network used to bear the w@p information can be selected as following and Press Select and Press Select and Press Three options are possible concerning w@p bearer : Select the most suitable one according to your network subscription. Otherwise from Change menu following parameters can be modified : Home page parameter (URL): This parameter is a string of characters (ASCII) used to identify the protocol (eg: HTTP), the location of the server (eg: WAP.Philips.com), the port number (optional if = 80) and the access path (eg:/glossair/glossair.htm).The end user can use the operator’s home page or set up another one in the mobile phone. The URL can be set as follows: Enter the home address and Press PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. and Press VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 45 of 71 Langue : EN Date : 25/02/03 GSM Settings GSM settings consist in many parameters : Phone number parameter: This parameter is the phone number required to perform a data transmission to the Internet Service Provider (ISP) and given by the operator. ISP use either analogue or numeric interfaces to connect to the subscriber. If the operator uses a digital interface but the phone number is set in the analogue area of the phone, data connection will fail (and vice versa). Login parameter: This parameter is provided by the operator. Password parameter: This parameter is provided by the operator. Gateway parameter (IP): An IP address is used to recognize computers connected to a network. It is made up of 4 * 3 digits (8 bits) and separated by points. Each computer has its own IP address. For W@P application, IP address is used to access the gateway. This parameter is provided by the operator. Inactivity time: This parameters allows you to manage an inactivity time period after which the phone automatically ends up the w@p session and returns to idle mode screen. GPRS Settings GPRS settings consist in many parameters : APN Number: This parameter sets the address of the external data network. You want to connect to, a text string or an IP address used to establish the connection with your w@p service provider (ISP). PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 8.4.3 COMPANY RESTRICTED VY-V-640-82x Page : 46 of 71 Langue : EN Date : 25/02/03 W@P Application launch The phone is now ready to access to the W@P Gateway. Please launch the W@P application to ensure it works properly. 8.4.4 Memory reliability After recording the W@P parameters : ½ ½ ½ ½ ½ ½ Turn off the mobile Remove the battery Wait 5 seconds Clip the battery again Turn on the mobile Check that the parameters still present. Error message during w@p connections are mainly due to incorrect parameters. The operator should be contacted before first use, in order to have the appropriate w@p and Gprs parameters. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 8.4.5 COMPANY RESTRICTED VY-V-640-82x Page : 47 of 71 Langue : EN Date : 25/02/03 W@P Error messages Error messages may be displayed on the mobile phone screen. Some of these are listed next: Network not responding: This error message is displayed for various problems, such as: Network cannot be reached (not enough reception bars). Login and/or password are wrong. Subscription does not allow W@P access Server not responding: Could be due to: Bad IP address (gateway parameter). Internet server is not enabled: Could be due to: Bad IP address (gateway parameter). Not acceptable: Could be due to: Bad home page address (URL) An internal gateway error prevents the gateway from fulfilling your request: Could be due to: Bad home page address (URL) PROCEED http://phone.com Could be due to: Bad home page address (URL) Error content exit size XXXX bytes: Could be due to: Too much data are coming to the phone. Operator dependent. Try later: Could be due to: Network cannot be reached (not enough reception bars). Busy network. Bitmap error: Could be due to: The content is not W@P; the image can not be displayed. Note: The phone can not be switched off with ON/OFF key when W@P application is used. It has not to be considered as a bug. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 48 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.4.6 W@P Exchange criteria Exchanges for W@P problems should be extremely rare because the chances of having a defective mobile phone is small compared to the misuse of the customers. W@P is a software application and must be considered as such. From a hardware point of view, the Flash memory may have to be changed if W@P parameters cannot be saved but the probability of encountering this problem is near to zero. The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong. The points which have to be checked carefully with the customers are listed next: * W@P parameters (phone not W@P locked) is wrong, W@P connection will fail. Í These parameters are very critical. If a letter, a sign or a number Í The end user should access W@P services with only 1 reception bar. In practice, it is assumed * Covered area that more than 2 bars are required. For testing purpose, the help desk/ASC/NSC operator will have to ask the end user to test the phone in a well covered area (minimum of 3 bars). Í A WAP phone is mandatory in order to access W@P services. However, the * WAP phone subscription is operator dependent. Í Call barring has to be cancelled (menu: outgoing/data calls) * Hourglass icon Í If the end user can see the transmitting icon (after the hourglass icon) on the mobile * Call barring phone, it means Internet access was successful. Hence, the mobile phone is working correctly. Í If the end user is in a foreign country, he may not be able to use the W@P feature or may have to * Roaming change the W@P parameters (for example, use the analogue number instead of the ISDN one). The customer has to contact his/her operator for further information. Í * Number of attempts W@P services may be accessed after several attempts depending on the covered area or the network status (busy). Obviously, this is not a case for exchange and the help desk/ASC/NSC operator will have to make sure that the end user has tried several times before diagnosing the problem. Í * Impossible to display W@P pages A W@P page may be displayed on the mobile phone screen of a competitor and not by the Philips transceiver. The help desk /ASC/NSC operator will have to explain that the W@P navigators are different. Sometimes, contents of particular pages can be decoded by a navigator and not by another (idem for Netscape and Internet Explorer). PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 49 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.5 Bluetooth Test Procedure In order to communicate with different wireless device you will be using, Bluetooth feature of your mobile phone must be set in stand-by mode. Press Press and select Settings, BT Settings, Bluetooth On/OFF and press or to change the duration time to 15 min. Then press . to confirm. Bluetooth devices must first be paired to each other (e.g. the headset to your mobile phone) before being use. Ensure that both the mobile phone and the headset are on and place then near each other (refer to the headset documentation for information on pairing). Press on your mobile phone and select Accessories, BT Headset, Detect. Ensure that the headset is set in pairing mode (refer to the headset documentation) an press on your mobile phone. An animated icon appears on the screen, showing that your mobile is searching the headset. During pairing it is recommended that the mobile phone and the device you are using it with are no more than 1m./ 3ft. Apart, with no solid objects in between. Pairing authentification should take place within 1 min. Select in the list of detected devices the headset to be authentified and paired and press Enter the pairing code supplied with your headset, then press . . A pairing code (16 characters max.) , allows the mobile to identify and differentiate several devices from one another. The default paring code is usually 0000. Once the mobile has found the headset, it displays its name and address. Press your headset is ready for use with your mobile phone. to store this information : To fulfill the test procedure make a call using the bluetooth headset. Your mobile phone will NOT answer the Bluetooth connection requests of wireless devices if the stand-by duration time is set to "Never". To turn Bluetooth Off is recommended when not using it, as it increases energy consumption. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 50 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.6 E-MAIL Test Procedure With regard to the mobile phones only two things can prevent the W@P applications to operate properly : • • A bad configuration (wrong E-mail parameters) The mobile has a deficient Radio part. So that’s why to solve E-mails problems the following process must be observed. ½ ½ ½ Interrogate the customer regarding his Internet subscription and his Internet Service Provider. Check with the customer that all the needed parameters are stored in the phone memory ( a quick test has to be performed to check memory reliability) Perform a functional and a radio test of the mobile phone. The E-mail Test procedure as to be performed only if the customer complains about E-mail applications. 8.6.1 Functional and radio test Before starting the E-mail procedure it must be assumed that the functional test and the radio test have been done successfully. (Refer to chapters 8.1 & 8.2) 8.6.2 E-mail parameters settings (to be checked using the Operator Simcard) First Press MENU key and select the E-mail icon Select a mailbox (Mailbox 1 for example) and press Select Settings and press and press . . . It will display 3 settings groups : PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 51 of 71 Langue : EN Date : 25/02/03 Centre du Mans Network Access All this parameters contained in this menu are operator and/or subscription dependent. From this menu following parameters have to be set : Bearer Allows you to select the type of network used when launching a connection to the e-mail server. • GSM Your mobile will only use the GSM network for e-mail connections. • GPRS Your mobile will only use the GPRS network for e-mail connections. • GPRS first Your mobile will first try to connect to the GPRS network, then to the GSM network if the GPRS network isn’t available when launching an e-mail connection. GSM settings The GSM settings menu includes the following parameters which have to be checked It is the same configuration as Wap GSM Settings. (See Chapter 8.4.2 ) : • Auto disconnection Allows you to select an inactivity time period after which the phone automatically disconnects (if a connection was is progress) from the network. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 52 of 71 Langue : EN Date : 25/02/03 Centre du Mans GPRS settings The GSM settings menu includes the following parameters which have to be checked It is the same configuration as Wap GPRS Settings. (See Chapter 8.4.2) : E-mail server The E-mail server menu includes the following parameters which have to be checked All these parameters have to be provided by the Internet Service Provider. Advanced The Advanced menu includes the following parameters which have to be checked All these parameters have to be provided by the Internet Service Provider. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 53 of 71 Langue : EN Date : 25/02/03 Centre du Mans 8.6.3 E-mail sending/receiving verification Once all the parameters mentioned in the previous chapter have been checked. The mobile phone is ready to send/receive E-mails. Check this by sending an E-mail from the mobile phone and checking the destination mailbox from a computer. Or send an E-mail from a computer and check your mailbox from the mobile phone. 8.6.4 Memory reliability After recording the E-mail parameters : ½ ½ ½ ½ ½ ½ Turn off the mobile Remove the battery Wait 5 seconds Clip the battery again Turn on the mobile Check that the parameters still present. 8.6.5 E-mail Error messages Error messages may be displayed on the mobile phone screen. Some of these are listed in Chapter 8.4.5 W@P Error Message 8.6.6 E-mail Exchange criteria Exchanges for E-mail problems should be extremely rare because the chances of having a defective mobile phone is small compared to the misuse of the customers. Error messages during connections are mainly due to incorrect parameters: you should contact your GSM operator and your Internet Service Provider before first use, in order to have the appropriate GSM/GPRS parameters and mailbox parameters. The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 54 of 71 Langue : EN Date : 25/02/03 Centre du Mans 9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES 9.1 Dismantlement 9.1.1 Take the product, remove the battery. Press below the rubber (Philips logo) and slide the battery downwards 9.1.2 Remove the Antenna Ass’y The antenna cabinet needs to be removed first in order to reveal two of the four screws, which secure the rear chassis. Insert the three pins of the antenna cab removal tool into the three holes of the antenna cab. Press the tool against antenna cab until the catches are released, then lift antenna cab away from transceiver. 2 1 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.1.3 COMPANY RESTRICTED VY-V-640-82x Page : 55 of 71 Langue : EN Date : 25/02/03 Remove the 4 screws Remove the four screws on the chassis assembly 9.1.4 Open the Front Cabinet Locate the slot at the middle, right hand side of the rear chassis. Insert the guitar pick between the front cabinet snap and the chassis, twist slightly to unlatch this side of the interlock. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 56 of 71 Langue : EN Date : 25/02/03 Insert the guitar pick between the Front Cabinet and the Chassis, twist slightly to unlatch all the catches. Then remove the Front Cabinet. Since the LCD is not protected by the Front Cabinet & Windows Ass’y take care to not apply your fingers on it and keep it away form dust sources. 9.1.5 Remove the HP module (earpiece) Remove the HP module from the Sub assembly. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support VY-V-640-82x Page : 57 of 71 Langue : EN Date : 25/02/03 Centre du Mans 9.1.6 Remove the keypad assembly The keypad can be easily removed by lifting. Note that the keypad contact is via the zebra contact on the keypad holder and the copper pads at the back of the keypad, there is no connection via connectors. Take care to not apply your fingers on the copper areas and on the zebra contacts. 9.1.7 Separate the Sub Module form the Chassis Ass’y The sub module is kept in place by the interlock on both sides of the LCD module. From the rear of the chassis, insert the guitar pit between the LCD’s metal clip and the chassis, lightly push inwards to unlatch the clip. Repeat for the opposite side. From the front, remove the sub module from the chassis. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.1.8 COMPANY RESTRICTED VY-V-640-82x Page : 58 of 71 Langue : EN Date : 25/02/03 Removing keypad holder from Main Board To remove the keypad holder, simply pull outwards at both the clips at the side of the keypad holder so that it is released from the PCBA main board. Remove the microphone from the keypad holder Using a tool or finger, push the microphone towards the back until it comes off the keypad holder 9.1.9 Removing the color LCD Disconnect the LCD connector and the LCD assembly can now be removed from the Main Board. The LCD must be handle carefully. Handle it by the edges. Do not put your fingers on the glass. During repair operations , keep it in a dust free location to prevent from dust contamination and scratches. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 59 of 71 Langue : EN Date : 25/02/03 9.1.10 Removing Battery Cover Insert guitar pit/tip of a screwdriver, between the battery cover and the black battery cell assembly (near to the catch location) to unlock the three side catches on both sides and also the top two catches (below the battery catch). PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.2 Assembly 9.2.1 Attach the color LCD COMPANY RESTRICTED VY-V-640-82x Page : 60 of 71 Langue : EN Date : 25/02/03 Take a LCD Assembly and place it on the Main Board and fasten the connector to the LCD Connector which is located on the Main Board. In case of replacement by a new LCD do not forget to remove the Peel-off from the LCD. 9.2.2 Replace Keypad Holder Align the keypad holder below the LCD metal frame. Press firmly at both sides to make sure that the two side clips click on the Main Bord. Note: Ensure that zebra contacts sit nicely in place and that the microphone is attached to the keypad holder. Also, make sure that zebra and microphone contacts are not corroded. Check that zebra contacts and microphone are in place PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.2.3 COMPANY RESTRICTED VY-V-640-82x Page : 61 of 71 Langue : EN Date : 25/02/03 Assembling rear chassis assembly Please check that the Buzzer Gasket on the back of the Main Board is in place. Buzzer Gasket Align the Main Board on the Chassis assembly and press firmly on both sides of the LCD until it clicks onto the Chassis assembly. Main Board should click from inside, onto the sides of the Chassis assembly. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.2.4 COMPANY RESTRICTED VY-V-640-82x Page : 62 of 71 Langue : EN Date : 25/02/03 Replacing the HP-module (earpiece) Take an earpiece and insert it into the slot above the LCD module, making sure that the contact pins makes contact with the copper pads of the PCBA. 9.2.5 Replacing the keypad Take a keypad and place it on top of the keypad holder. The keypad has a curvature near the bottom that will sit well above the microphone, this serves as a guide for the correct placement of the keypad. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.2.6 COMPANY RESTRICTED VY-V-640-82x Page : 63 of 71 Langue : EN Date : 25/02/03 Replacing the front cabinet Check that the Bluetooth antenna is in place on the front cabinet (see diagram below). Reassemble the front cabinet by placing it on top of the module and ensuring that it snaps onto the rear chassis assembly at the sides. Secure the whole assembly by fastening the four screws on the rear. Respect the Torque strength (0,18N/m +/-0.02) Bluetooth antenna PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.2.7 COMPANY RESTRICTED VY-V-640-82x Page : 64 of 71 Langue : EN Date : 25/02/03 Assembling the bezel To prevent from key blocked a interspace of 1mm must be observed between the keypad and the window. 1mm Two positioning tips are present on the Front Cabinet. The window have to lean against those two tips. Insert a Simcard holder as shown on the picture, then apply the window. Press the window against the Simcard holder and set it on the Front Cabinet. Then remove the Simcard holder. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.2.7 COMPANY RESTRICTED VY-V-640-82x Page : 65 of 71 Langue : EN Date : 25/02/03 Assembling the antenna cab Fit the antenna cab from the top making sure that the top catch on the chassis catches onto the top of the antenna cab, then press the antenna cab firmly until the three bottom catches snaps onto the rear chassis. 2 1 9.8 Replacing the Batter Cover Insert the battery cell into the bottom of the battery cover. There are two tabs on the inside of the battery cover, which should be concealed under the battery cell. Then, press the battery cell against the battery cover so that all the top and side catches locks tightly. If changing to a new battery cell, please ensure to paste on a new battery label or if replacing the battery cover, please paste on a new rubber friction pad. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.3 COMPANY RESTRICTED VY-V-640-82x Page : 66 of 71 Langue : EN Date : 25/02/03 Exploded view of the transceiver PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PROCEDURE PHILIPS Consumer Communications COMPANY RESTRICTED Service Repair Support Centre du Mans 7 VY-V-640-82x Page : 67 of 71 Langue : EN Date : 25/02/03 9 3 1 11 4 5 6 2 12 8 10 1. Color LCD 2. Keypad 3. HP Module 4. Keypad Holder 5. Zebra contact 6. Microphone 7. PCBA main board 8. Screws 9. Chassis Assembly 10. Antenna Cab 11. Front Cabinet 12. Battery PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 68 of 71 Langue : EN Date : 25/02/03 10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS Under no circumstances the phone have to be disassembled to fix a defect detected during the test procedure on level 1. 9.1 The phone does not switch on. - Check the tactile feeling of the “ON/OFF” button. - Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged. - Clean the connectors. - Plug the battery again, making sure that it is securely fitted. Charge the mobile until the icon has stopped flashing. Then unplug from the charger and attempt to switch the mobile on. If it still does not switch on. If the failure can’t be found out then dismantle the product and swap the board. 9.2 Charge does not start or no detection of the charger. (refer to chapter 8.3) - Check the charger contacts for dust or missing pins. - Check the mobile connector. - Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged. - Check the charger individually with a reference mobile. If the charger works properly try to charge the customer mobile with a reference battery. If neither of the battery and the charger can be incriminated, dismantle the mobile change the battery connector. If the problem remains, swap the board. 9.3 The display shows “No SIM card. Please insert your SIM card.” or “SIM FAILURE” - If the SIM card cannot be inserted, check for any foreign part and try to remove it. - Check the SIM Card connector. All the contacts must be at the same level. Make sure that there is no dust on the connector contacts and the SIM card contacts. - If the test SIM card can be detected but the message “SIM Failure” remains on the customer’s card, his card must be damaged. Ask him to contact his network operator. Otherwise dismantle the product change the Simcard connector. If the problem remains, swap the board. 9.4 Display problems Contrast, icons and matrix of the display can be checked with the test SIM card by pressing keys ”5”, “6” and “7” . If everything works in test configuration that means that a phone setting is disabled or does not suit well. It can be solved in the phone menu. Otherwise dismantle the product change the LCD. If with a new LCD the problem remains, swap the board. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE Service Repair Support Centre du Mans 9.5 COMPANY RESTRICTED VY-V-640-82x Page : 69 of 71 Langue : EN Date : 25/02/03 Buzzer problems Buzzer tone can be checked with the test SIM card by pressing key “1” and “Left arrowhead”. - If it does not sound properly dismantle the mobile change the Buzzer. If the problem remains swap the board. 9.6 No sound in Loudspeaker The sound from the loudspeaker can be checked with the test SIM card by pressing key “3”. - Check the microphone and the earpiece, If needed dismantle the product change the loudspeaker then the microphone. If the audio problem cannot be solved, swap the board. 9.7 Communication problems - Sound quality can be checked in audio loop test (sound distortion, whistling, echo, …) - If the mobile passes the radio tests successfully, we can assume that the phone works properly. The customer must check the coverage area of his network operator or that he does not use the phone in a radio shadow (outside the coverage area, in a tunnel or between tall buildings, …) - If the mobile does not pass the radio tests, swap the board. 9.8 Keyboard problems -The keyboard can be checked with the test SIM card. - If a key or a row does not respond, check the keyboard. If needed dismantle the product change the keypad or the keypad holder (including zebra connectors) . If the problem remains, swap the board. 9.9 Problems to send SMS messages Check the Center number. It may be empty or wrong. PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 70 of 71 Langue : EN Date : 25/02/03 11.0 RECOMENDED PART LIST CT9888 FISIO820 See File " FISIO 820 Lvl2 Components List.pdf " under the Internet Web Site http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ Fisio 820 " section 12.0 RECOMENDED PART LIST CT9889 FISIO825 See File " FISIO 825 Lvl2 Components List.pdf " under the Internet Web Site http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ Fisio 825 " section PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x Départ. Technical support- CM640 PHILIPS Consumer Communications PROCEDURE COMPANY RESTRICTED Service Repair Support Centre du Mans VY-V-640-82x Page : 71 of 71 Langue : EN Date : 25/02/03 ANNEX 1 PHILIPS ELECTRONICS N.V. 1999 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. VY-V-640-82x
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