Philips Fisio 820 Service Manual 825 SM En

User Manual: philips Fisio 820 - Service Manual Free User Guide for Philips Mobile Phone, Manual

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SERVICE MANUAL

Repair for Cellular Telephone

Fisio 820 - Fisio 825

LEVEL 2

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SERVICE Manual

Last updates :

DATE MODIFICATION PAGE

08/04/02 CREATION

26/08/02 Window assembly instructions Page 64-65

14/02/03 - Add Fisio 825 picture

- Add Fisio 825 test consumption

- Part list chapter

Page 1

Page 42

Page 70

25/02/03 Cradle 12NC code correction Page 5

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CONTENTS

1.0 PURPOSE .................................................................................................................................................................5

2.0 SCOPE ......................................................................................................................................................................5

3.0 REFERENCE............................................................................................................................................................5

4.0 GLOSSARY/ACRONYM LIST ...............................................................................................................................5

5.0 TEST EQUIPMENT AND TOOLS..........................................................................................................................5

6.0 TEST AND INSPECTION PLAN ............................................................................................................................6

6.1 User Interface Test..................................................................................................................................................6

6.2 RF Test ...................................................................................................................................................................6

7.0 BEFORE STARTING...............................................................................................................................................8

7.1 Description Of The Transceiver...............................................................................................................................8

7.2 Description Of The Display.....................................................................................................................................9

7.3 Using The Carousel...............................................................................................................................................10

7.4 Inserting The MICRO-SIM Card...........................................................................................................................11

7.5 Inserting The Battery.............................................................................................................................................11

7.6 Removing The Battery...........................................................................................................................................12

7.7 Charging The Battery............................................................................................................................................12

7.8 W@P Introduction ................................................................................................................................................13

7.9 GPRS Introduction................................................................................................................................................15

7.10 BLUETOOTH Introduction...................................................................................................................................22

7.11 E-MAIL Introduction ............................................................................................................................................30

8.0 TEST PROCEDURES............................................................................................................................................31

8.1 Initial Functional Check for Fisio 820 & Fisio 825.................................................................................................31

8.2 RF Test .................................................................................................................................................................35

8.3 Battery Charging (IGN : Ignition) / Current Consumption......................................................................................41

8.4 W@P Test Procedure ............................................................................................................................................43

8.5 Bluetooth Test Procedure ......................................................................................................................................49

8.6 E-MAIL Test Procedure........................................................................................................................................50

9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES............................................................................................54

9.1 Dismantlement......................................................................................................................................................54

9.2 Assembly..............................................................................................................................................................60

Exploded view of the transceiver ......................................................................................................................................66

10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS ........................................................................68

11.0 RECOMENDED PART LIST CT9888 FISIO820................................................................................................70

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12.0 RECOMENDED PART LIST CT9889 FISIO825................................................................................................70

ANNEX 1............................................................................................................................................................................71

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1.0 PURPOSE

This document establishes the functional test and inspection procedures for the first level service repair of the

FISIO 820 transceiver (CT9888) and FISIO 825 transceiver (CT9889).

2.0 SCOPE

The test plan is applicable to all levels of service repair of the FISIO 820 transceiver (CT9888) and FISIO 825

transceiver (CT9889).

3.0 REFERENCE

None.

4.0 GLOSSARY/ACRONYM LIST

Window or Bezzel Protective plastic over the LCD display

SW Software

PN Hardware Configuration of the Mobile

CN Matrix for Types of SW used on the different hardware

HW Hardware

ASC Authorized Service Center

NSC National Service Center

Test SIM Card Used for functionality of PHILIPS Mobile Phones

Test SIM Card « SP » SIM Card used to simulate the user interface and enable radio tests

5.0 TEST EQUIPMENT AND TOOLS

Equipment / Tools

- Production Test SIM Card - Part No. : 4311 255 00781

- Test SIM Card « SP » - Part No. : 4311 255 00782

- W@b dismantling tool - Part No. : 4311 255 21325

- Digital Multimeter - Recommended Model : Fluke (Specification: with current reading in mA.)

- Digital Radiocommunication Tester.

- Coupling system with shielded chamber.

- Product cradle Ref: CKFR82/P - Part No.: 9911 240 34509

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6.0 TEST AND INSPECTION PLAN

The test plan is derived from the Product Test Reference of FISIO 820 and FISIO 825.

6.1 User Interface Test

Use the Test SIM Card to test the transceivers as follows :

• On/Off button

• LCD Backlight

• Keyboard Test

• Buzzer Test

• Vibrator Test

• Audio Test

• Antenna

Test ( to measure the radiated power level. Not necessary when using an antenna coupler)

• LCD

• IMEI

• Tester Status/Eeprom Status

With a fast Charger connected with the PRODUCT’s bottom connector , check the full scrolling from one mode to

the next when charging IGN (Ignition) – Battery.

6.2 RF Test

The purpose of the radio test is to prove that the tested phone is compliant to the Standard.

The radio test must be performed with a

Digital Radio Test Set. The mobile has to

be set on the antenna coupler inside the

shielded chamber.

Or It can be tested using the product

cradle (in this case a measurement of

the power radiated by the antenna has

to be performed)

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Use the Test SIM Card « SP »to test the following RF items

• GSM 900 / DCS 1800 band

• GPRS capability

• Bluetooth connectivity

In case the RF tester is not suitable for GPRS tests, GSM900/DCS1800 test may be considered as sufficient

provided that the sensivity tests are strengthened by reducing the RF level down to -104dBm.

Bluetooth tests consists only in a pairing test with another Bluetooth device (e.g. Bluetooth headset)

RRM RLC / MAC

[Sequencer]

HARDWARE LAYER

[Function book for DSP control]

DSP

BER

BLER CS1 to CS4

This reasoning is based on the fact that all

the protocol steps (GPRS attach, GPRS

detach, …) are achieved on the GSM/DCS

bands and validated by Philips Approval

department.

The new parameter to check, introduced by

GPRS, would be BLER (Blocks Error Rate).

As shown on the drawing, it involves more

modules than BER

Signals paths

BLER compared to BER

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7.0 BEFORE STARTING

7.1 Description Of The Transceiver

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7.2 Description Of The Display

OPERATOR

DATE

CLOCK

ICONS BAR

Names

WAP

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7.3 Using The Carousel

The carousel is a circular loop of icons displayed on the screen. These icons provide access to the different menus

and sub menus used to operate your phone.

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7.4 Inserting The MICRO-SIM Card

7.5 Inserting The Battery

Place the battery on the back of the phone

(battery connectors downwards), then push it

into place until the latch catches

First remove the SIM card from its card holder.

Slide it into its slot, microchip facing

connectors, until its stops. Be careful that the

clipped corner is in the identical position as on

the drawing.

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7.6 Removing The Battery

7.7 Charging The Battery

Once the battery is clipped on the phone, plug the charger into the right hand socket at the base of the phone as

shown on the drawing.

If the battery is completely flat, the battery icon will only reappear after 2 or 3 minutes of charging.

Press below the rubber (Philips logo)

and slide the battery downwards

Then plug the transformer unit into a main AC power

socket with easy access.

The symbol indicates the state of charge :

During charging the 4 charge indicators change; each bar

represents around 25% of charge.

Bars moving Battery is charging

Bars steady Battery is fully charged

Battery outline flashing (see chapter 9)

When the battery is charged, remove the connector by

pressing the release button on top of the connector

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7.8 W@P Introduction

The purpose of W@p (Wireless Application Protocol) is to enable easy and fast delivery of relevant information and

services to mobile users. However, mobile Internet does not mean navigating on the Internet with a wireless device

but rather to access to some services in a mobile context.

The W@P architecture was designed to enable standard Internet servers to provide services to wireless devices.

The W@P wireless protocol is based on Internet standards such as HTTP and TLS but has been optimized

according to the constraints of the wireless terminals: low memory capacity, small screen size

and of the network: limited bandwidth.

The W@P architecture is made up of 4 technological parts which are necessary for accessing W@P services on a

mobile phone. These are:

W@P navigator or browser

Mobile operator network

W@P gateway / W@P server

Web server

* Subscription

The customer has to contact his Network Operator to inquire about his subscription and the options he can

subscribe to. Generally the customer just have to request his W@P access to his provider and he will not be

charged for that.

Customer Gateway Server

1.0 Encoded

Request

2.0 Request

3.0 Answer

4.0 Encoded

Answer

Content

Generation

Encoder/

Decoder

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* W@P parameters

Parameters have to be set in the mobile phone in order to access W@P services . However, there are two

cases depending on the commercial offer:

* Transceiver sold via an operator package(with subscription included):

- Parameters cannot be accessed from the W@P settings menu of the mobile phone:

The transceiver is W@P locked. The W@P connections will always be made from the

operator W@P homepage and search engines will be available. The customer will have to

ask for a password from his/her operator to unlock the W@P settings.

- Parameters can be accessed from the W@P settings menu of the mobile

phone:

The customer changes the W@P parameters according to his/her own convenience.

* Retail transceiver(without subscription included):

- Phones are configured by the manufacturer with no W@P parameter. The end user has

to ensure that the W@P functionality and a data/fax options have been subscribed.

The end user has also to set the W@P parameters by asking for them from

his/her operator or by using parameters of another company (available on

Internet, newspaper etc.)

Detailed parameters

Phone Number (or dial-up number) : to establish a connection with the Internet Service Provider

The password : if requested by your ISP

IP address for the Gateway : for communications between Internet Service Provider and Gateway

& Port Number (for a secure or non secure connection)

Home page address(or URL address): for communications between Gateway and Web server

Please note that it is important to respect small and capital letters according to your operator instructions.

It is also possible that your provider does not require the Login and/or Password.

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7.9 GPRS Introduction

7.9.1 Presentation

The GPRS does not constitute to him alone a separate mobile network, but a supplementary layer added to a

existing GSM network.

It can be thus settled without any supplementary license. This means that all the operators who have a GSM

license can develop their network towards it.

Furthermore, the GPRS uses wavebands attributed to the GSM. that means a band in the 900 MHz, the other one

in the 1800 MHz and finally the third for the USA, in the 1900 MHz

The GPRS, also called GSM 2+, rests on the transmission of data packets. This principle, already held for example

for the protocol X.25, allows to allocate to the other communications, the time-outs of a first communication (wait of

an answer to an Internet request for example).

Conceived to reuse at most the existing GSM infrastructures, the expansion of the GPRS requires the

implementation of a network infrastructure based on the data packets routing and the introduction of bridges to lean

on existing GSM networks.

This technology, capable of supplying transfer rates rising up to 115 kb/s (against 9,6 kb/s for the GSM), offers

interesting features:

• Several channels can be allocated to a single user;

• Several users can share a single channel;

• The transmission rate is independent from rising and downward links.

7.9.2 Services / Possibilities / Limitations

Domains of application

While the WAP stops in the consultation of the Internet pages, the GPRS allows to widen the service offer. Besides

the access to Internet (or Intranet), from the traditional mobiles phones, it allows a better access to e-mails

containing joined files.

A rate higher than the wired public network

Today, the transmission rate of a standard GSM network in "connected" mode does not overtake 9,6 kbit/s, even

14,4 kbit/s by establishment of specific software. It is five times less fast compared to the standard wired network,

which authorises 56 kbit/s with a V90 modem.

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With the GPRS, a transmission rate included between 40 and 115 kbit/s is available. Everything depends on the

number of virtual canals or " time slots " used, and on coding scheme (CS1 to CS4). GPRS acts on the

compression of the data as a multiplier of transmission rate. In 3+1 multislots mode (three slots for the network

towards mobile, and one slot for the mobile towards network), it allows a transmission rate of 40 kbit/s with a CS2

coding scheme.

With (8+1)multislots using the CS4 coding scheme, one achieves in practice 115 kbit/s (in theory 175 kbit/s).

GPRS re-uses the existing GSM infrastructure, notably by keeping the current network of base stations ( BTS),

upgrading the BTS software.

Average time to send an E-mail with a 10 pages attached document :

Standard Rate Time elapsed

Current GSM 9,6 kbit/s 7 min.

Standard Modems (V90) 57,6 kbit/s 70 sec.

RNIS 128 kbit/s 31 sec.

GPRS 144 bit/s * 28 sec.

EDGE 384 kbit/s * 10 sec.

UMTS 2 Mbit/s 2 sec.

* : in optimal conditions

Three types of air terminals

Three types of air terminals were defined to meet the needs of the GPRS: the basic model (class B) is foreseen for

the voice and the data in not simultaneous mode. The professional or industrial model (class C) is data exclusively

(the air terminal is used as a modem). Finally the up-market (class A) is compatible voice/data simultaneously. This

class A terminal is problematic. The power of calculation required at the moment has a strong incidence on its

production cost and makes it dissuasive.

In the GPRS standard, three new types of mobile terminal have been defined:

Class A terminal, which supports simultaneous circuit-switched and packed-switched traffic;

Class B terminal, which supports either circuit-switched or packed-switched traffic (simultaneous network

attachment) but does not support both kinds of traffic simultaneously;

Class C terminal, which is attached either as a packed-switched or circuit-switched terminal.

The terminal types are further differentiated by their ability to handle multislot operations. The terminal can use

from 1 up to 8 time slots on the uplink and on the downlink channel. 18 service classes are defined depending on

the number for support time slots.

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Max Number of Slots

Servic

e Class Max

Rx Max

Tx Total

available

Multislot

type

1112 1

2213 1

3223 1

4314 1

5224 1

6324 1

7334 1

8415 1

9325 1

10 425 1

11 435 1

12 445 1

13 336 2

14 448 2

15 5510 2

16 6612 2

17 7714 2

18 8816 2

Fig. 1 Service Classes - Multislot operations

Four different channel-coding schemes have been defined for GPRS to make optimum use of varying radio

conditions. Usage of higher coding schemes allows to send more data in the same number of time slots.

Channel Coding

Scheme CS-1 CS-2 CS-3 CS-4

Data rate per

timeslot (kbps) 9.05 13.4 15.6 21.4

Fig. 2 GPRS Coding Schemes

Philips Fisio820 features GPRS Class B. With GPRS Class B, if you receive incoming calls while in the middle of a

data session, you receive a notification; and vice versa.

Philips Fisio820 is enabled to support GPRS up to Class10 (4Rx, 2Tx) [depending on networks developments].

GPRS Class10 enables to receive information at least 4 times faster than a standard GSM connection and to send

them 2 times faster. That is why GPRS Class 10 is particularly suitable for surfing on the WAP pages, exchanging

emails or using your phone as a modem for Internet surfing, Intranet browsing or file transfer.

Philips Fisio820 is SMG31bis - Coding schemes 1, 2, 3 et 4.

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7.9.3 Technical characteristics

Circuit switched mode or virtual access

The first advantage of the GPRS is to allow a better use of the radio and technical resources. While the GSM works

in "connected" mode, called also "circuit-switched" mode, the GPRS uses for its part the virtual connection mode.

In "virtual" mode, the resources are shared. The transmission channel is never allocated to a unique user, but

shared between several users. Every user has it when he needs it and only in that case. The rest of the time they

are available. The circuit switched mode corresponds to the functioning of a GSM line or still a standard telephone

line. It consists in establishing a physical link between two points or two correspondents. Once the number is

dialled, a circuit is permanently allocated to the communication, without any sharing with the other customers. This

mode of functioning which does not take into account periods of silence, when no data is passed on, does not

optimise at its best the radio resources.

The GPRS puts in evidence the more important role of the network administrator. In a GSM infrastructure the role

of the administrator amounts to affect physical resources at the beginning of every communication. With the GPRS,

its role is more important. It consists in assigning, in real time, the physical resources (memories and electronic

circuits), in managing the radio resources, and in affecting them according to the demand.

The GPRS settles down on the existing GSM network

The GPRS-system is built upon the existing GSM-infrastructure. Basic stations undergo no modification with

exception of the specific software, that can be installed by downloading.

Next, the Basic Stations Controller (BSC) should be doubled by a Packet Controller Unit (PCU).

Then comes the path intended for data packets, its composed of :

- The Serving GPRS Specific Node (SGSN) , equivalent of the Mobile Switch Controller ( MSC), which aims to

check subscribers registering , to authenticate them and to authorise the communications,

- The Access module (GGSN) to the IP world (Internet or Intranet).

GGSN and SGSN are described later.

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7.9.4 Network Architecture

GPRS network architecture

The constituents of the GPRS network

There is the software layers architecture for every constituent of a GPRS network.

Software layers of a GPRS network

BTS

(Base Stations)

BSC

(Base Stations

Controller)

PCU

(Packets Control

Unit)

GMSC

MSC

GPRS

H/VLR

SGSN

(GPRS Specific

Switch)

GGSN

(IP access Module)

PUBLIC INTERNET

NETWORK

RTC

Circuit-switched traffic mode

(voice)

Packets traffic

(data)

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In the mobile terminal, appears from the bottom to the top the following layers :

The physical layer, constituted of two functional sub-layers;

• The RF sub-layer, which manage the radio operations of the terminal. It emits the data received from

the physical layer. It decodes the data coming from the base station (BTS) and transmits it to the

physical layer for interpretation

• The physical layer produces the frames, those ones will be emitted by the RF layer; about the frames

received from the network, it detects and corrects transmission errors.

The MAC layer (or RLC for Radio Link Control) manages the radio link between the terminal and the Base

Station (BTS), that means re-emission mechanisms in case of error, the function of access controller for

the radio resources when several air terminals are in competition. The RLC can request the re-emission of

a data packet ;

The higher layer SNDC (Sub-Network Dependant Convergence) manages the mobility, the ciphering and

data compression.

GGSN : Gateway GPRS Support Node ,

The GGSN provides the interface towards the external IP packet networks. Actually, from the external IP network’s

point of view, the GGSN acts as a router for the IP-addresses of all subscribers served by the GPRS-networks. To

make this possible the GGSN exchanges routing information with the external networks and sets up connections

towards external networks. Similar to the SGSN, the GGSN deals with session management, specifically the

connection towards the external networks. Also, as many SGSN can connect to one GGSN, it has to associate

subscribers to the right SGSN.

SGSN : Serving GPRS Support Node

The SGSN forwards incoming and outgoing IP packets addressed to and from a mobile station. It serves all GPRS-

subscribers that are located and attached within the geographic SGSN service area.. A subscriber may be served

by any SGSN in the GPRS network depending on location. The traffic is rooted from the SGSN to the BSC, via the

BTS to the mobile station. To make this packet traffic possible, signalling with several other nodes is necessary, for

instance the Home Location Register (HLR) , the Mobile Switching Centre (MSC), the BSC and the GGSN, as well

Short Message Service-nodes (SMS). From these signalling connections the SGSN handles important GPRS

functions such as ciphering and authentication, session management, mobility management and the logical link

management towards the mobile station.

Packets routing

The routing of every packet is independent from the one who precedes it or by the one who follows it. During the

connection phase of a GSM terminal in a network, the signalling exchanges are multiple, and to face the

constraints of the packet mode, the information of routing obtained to forward the first packet to a GSM terminal is

stored in the GGSN. So, the routing of following packets is selected according the context stored in the GGSN ( the

Temporary Logical Link Identity or TLLI).

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7.9.5 GPRS Attach and GPRS Detach procedures

The procedure for a GPRS attach is made by the MS to the SGSN. After Having executed a successful GPRS

attach, mobility management contexts are established in the MS and the SGSN, setting the MS in the READY

state. The MS is then able to activate PDP-contexts. The procedure of GPRS attach is illustrated below.

GPRS attach procedure

1. The MS sends a GPRS attach request which includes the GPRS mobile class and the multislot class.

2. Authentication is carried out in the same manner as with GSM, but instead of the MSC, it’s the SGSN that

sends the IMSI of the MS to the HLR, initiating the encryption algorithm.

3. A location update procedure stores the current SGSN of the MS in the HLR.

4. The attach accept response assigns a Temporary Logical Link Identity (TLLI) to the MS.

5. A GPRS attach complete response from the MS to the SGSN confirms the attach.

After the authentication within the GPRS attach procedure, no additional authentication is required during the entire

GPRS-session. A GPRS detach will terminate the ongoing GPRS-session. This detach could be initiated explicitly

by the MS or the SGSN, or implicitly when the STANDBY-timer runs out.

1. Attach Request

3. Location Update

2. Authentication

4. Attach Accept

Response

5. Attach Complete

MS SGSN HLR

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7.10 BLUETOOTH Introduction

7.10.1 Presentation

The Bluetooth technology eliminates the need for wires, cables and the corresponding connectors between

cordless or mobile phones, modems, headsets, PDAs, computers, printers, projectors, and so on and paves the

way for new and completely different devices and applications.

The majority of radio systems in commercial use today are based on a cellular radio Architecture. A mobile network

established on a wired backbone infrastructure uses one or more base stations placed at strategic positions to

provide local cell coverage; users apply portable phones, or more generic mobile terminals, to access the mobile

network; the terminals maintain a connection to the network via a radio link to the base stations. There is a strict

separation between the base stations and the terminals. Once registered to the network, the terminals remain

locked to the control channels in the network, and connections can be established and released according to the

control channel protocols. Channel access, channel allocation, traffic control, and interference minimization are

neatly controlled by the base stations.

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In contrast, in truly ad hoc systems, there is no difference between radio units; that is, there are no distinctive base

stations or terminals. Ad hoc connectivity is based on peer communications. There is no wired infrastructure to

support connectivity between portable units; there is no central controller for the units to rely on for making

interconnections, nor is there support for coordination of communications. In additions, there is no intervention of

operators. For scenarios envisioned by bluetooth, it is likely that a large number of ad hoc connections will coexist

in the same area without any mutual coordination; that is, tens of ad hoc links must share the same medium at the

same location in an uncoordinated fashion.

For bluetooth application typically many independent network overlap in the same area. This is called a scatter ad

hoc environment. Scatter ad hoc environments consist of a multiple networks, each containing only a limited

number of units. The difference between a conventional cellular environment, a conventional ad hoc environment,

and a scatter ad hoc environment is illustrated below :

Ad hoc radio system have been in use for some time, for example, walky talky systems used by the military, police

fire departments and rescue teams in general. However, the Bluetooth systems is the first commercial ad hoc radio

system envisioned to be used on a large scale and widely available to the public

Topologies for: a) cellular radio systems with

squares representing stationary base stations;

b) conventional ad hoc systems; and c) scatter

ad hoc systems.

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7.10.2 Networking

• Two or more units sharing the same channel form a PICONET

• One unit acts as the MASTER, the others act as SLAVES. Up to seven Slaves can be active on a Piconet

• Up to 200+ more slaves can remain locked to the master in a PARKED state.

• Each Piconet can only have one master but slaves can participate in different Piconets on a Time Division

Multiplex (TDM) basis.

• A Master in one Piconet can be a Slave in another

master

slave 1

slave 2

slave 3 master

slave 4 slave 5

master

slave 1

slave 2

slave 3

PICONETS

• Master can connect to 7 simultaneous or 200+ active slaves per

piconet

• Each piconet has maximum capacity (1 MSPS)

• Unique hopping pattern/ID for each piconet

SCATTERNETS

• Multiple Piconets with overlapping coverage

form a SCATTERNET

• High capacity

• Radios can share piconets!

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7.10.3 Bluetooth air interface parameters

Keys parameters

Frequency Band : 2.4GHz ISM Open band

Channel Spacing : 1MHz

RF bandwidth : 220kHz(-3dB), 1MHz(-20dBm)

Number of Channels : 79 or 23

(Depend on the country arrangement )

Modulation : GFSK

Communication method: TDD

Frequency Hopping : 1600 hops/s (625 msec)

Peak data rate : <1Mbit/sec

Maximum output power : 100mW (20dBm)

(Depend on power class)

Sensitivity : -70 dBm @ BER=1/1000

Frequency Band and RF Channels

Power Classes

Country

Country Frequency Range

Frequency Range RF Channels

RF Channels

Europe & USA

Japan

Spain

France

2400 - 2483.5MHz

2471 - 2497MHz

2445 - 2475MHz

2446.5 -2483.5MHz

F=2402 + k MHz

F=2473 + k MHz

F=2449 + k MHz

F=2454 + k MHz

k = 0 to 78

k = 0 to 22

Power

Class

Power

Class Maximum

Output Power

Maximum

Output Power

Nominal

Output Power

Nominal

Output Power Minimum

Output Power 1)

Minimum

Output Power 1) Power Control

Power Control

100 mW (20 dBm)

2.5 mW (4 dBm)

1 mW (0 dBm)

N/A

1mW (0 dBm)

N/A

1 mW (0 dBm)

0.25 mW (-6 dBm)

N/A

4 to +20 dBm

-302) to 0 dBm,

optional

-302) to 0 dBm,

optional

-302) to 0 dBm,

optional

Note 1: Minimum output power at maximum power setting.

Note 2: The lower range limit of -30 dBm is not mandatory and may be chosen

according to application needs.

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Modulation and Bit Rate

Radio Frequency Tolerance

The transmitted initial center frequency accuracy must be +/-75 kHz from FC.

The initial frequency accuracy is defined as being the frequency accuracy before any information is transmitted.

Note that the frequency drift requirement is not included in the +/-75 kHz.

Physical Links

Two link types Synchronous Connection - Oriented (SCO) link

Asynchronous Connection - Less (ACL) link

SCO : A point-to-point link between a master and a single slave in the piconet .

ACL : A point-to-multipoint link between the master and all the staves participating on the piconet.

Symbol Rate : 1Ms/s +/-20ppm

GFSK (Gaussian Frequency Shift Keying) with a BT=0.5

Binary One : Positive frequency deviation

Binary Zero : Negative frequency deviation

❖Maximum frequency deviation

: shall be between

140kHz and 175kHz

(greater than 115kHz)

Type of Packet

One slot package

Three slot package

Five slot package

Maximum drift rate 1)

Frequency Drift

+/- 25 kHz

+/- 40 kHz

400 Hz/µs

Note 1 : The maximum drift rate is allowed anywhere in a packet.

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Rx parameters

- SENSITIVITY : -70 dBm @ BER=1/1000

- INTERFERENCE PERFORMANCE:

Requirement Ratio

Co-channel interference11 dB

Adjacent(1MHz) interfer. 0 dB

Image frequency interf. -9 dB

- OUT-OF-BAND BLOCKING PERFORMANCE

Interfering Signal Frequency Interfering Power

30 MHz - 2000 MHz -10 dBm

2000 MHz - 2400 MHz -27 dBm

2400 MHz - 2500 MHz -27 dBm

3000 MHz - 12.75 GHz -10 dBm

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7.10.4 Bluetooth communications

Packet format

Access code (72 bits)

This area supports the identification and synchronization of Bluetooth instruments. A typical 1010 pattern is sent as

4-bit preamble at the beginning. A measuring instrument must be able to accurately measure the frequency

deviation of the DUT within 4µs.

Header (54 bits)

This area of the packet contains organization information important for the call : the current address of the called

partner into the pico network, packet types used and also flow control and handshake information.

Payload (0 to 2744 bits)

Packet area of variable length where payload data is normally transmitted. The maximum length of the payload is

defined so that at least 220µs are available between the end of the payload and the change of the timeslot for the

synthesizer of the Bluetooth signal to settle to the next frequency channel.

Frequency hopping and time multiplex

A Bluetooth subscriber always operates alternately as transmitter or receiver within a timeslot.

Access

code packet

header payload

72 54 0-2745

RF hop frequency : f(k) f(k +1) f(k +2)

Master

Slave

625 µsec

+/-10 µsec 220

µsec

even-numbered

time slot only

odd-numbered

time slot only

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Multi-Slot Packets

Variable packet length for current packet type. Packets formats with different error correction are used depending

on the application

f(k) f(k +1) f(k +2) f(k +3) f(k +4) f(k +5) f(k +6)

f(k)

f(k) f(k +5) f(k +6)

f(k +3) f(k +4) f(k +5) f(k +6)

625 µsec

Burst Length 625 x 5 bit MAX

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7.11 E-MAIL Introduction

7.11.1 Presentation

Philips Fisio 820 & Fisio 825 feature an e-mail application allowing you to send and receive e-mails. It is same

functions with the e-mail used on PC. It is very similar. You can receive, retrieve or send email (text) and with

picture attachment (the maximum mail size is 10Kb)

E-mails can then be forwarded to someone else and attachments stored in your mobile phone.

This feature is subscription-dependent and specific Internet Service Providers (ISP) : your mobile phone readily

supports them if they are included in your subscription.

Philips Fisio820 supports 2 sets of E-mail addresses parameters. Mailboxes 1 and 2 feature the same settings

and options. Configuring them differently will allow you to have two different E-mail accesses/addresses from your

mobile. Thus you can have one private address and one for business purpose for example.

7.11.2 Protocols / Network

Protocols :

Philips Fisio820 & Fisio 825 have an Email application that supports POP3 (for receiving email) and SMTP

protocols (for sending) to access Internet E-mail servers supporting these protocols. POP3 and SMTP are widely

supported by Internet Service Providers and Intranet companies.

Network :

You use E-mail with GSM or GPRS networks. So you must configure the GSM or/and GPRS access

networks setting like W@p configuration.

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8.0 TEST PROCEDURES

8.1 Initial Functional Check for Fisio 820 & Fisio 825

Before to start the test procedure check the appearance of the humidity sticker located at the back of the phone.

Refer to CASES OUT OF WARRANTY GSM document to identify if the product is in/out of warranty.

8.1.1 Insert the Test Production Card into the SIM Reader at the back of the cellular phone and clip a charged

battery on the phone.

8.1.2 Press the «ON» button for 2 seconds at least and the LCD will show a message which contains information

of FA (Final Adjustment) status and 12NC.

8.1.3 Follow the instructions as mentioned below :

Step Procedure Observation

Press Key 1

Press Key 1 again.

Continue Buzzer signal

MANUAL

Left corner displays 00 AUTOTEST

00 KBD EEPROM

Press key 2

(Audio loop local effect)

Press key 2 again

"LocalEffect"

" XX XX XX“

“ XX XX” MANUAL

Left corner displays 01 AUTOTEST

00 KBD EEPROM

Press key 3

Audio loop test (Speak to Mic

and listen echo from Speaker)

Press key 3 again

"AUDIO EEP"

" xx xx xx xx ”

" xx xx xxxx ”

MANUAL

Left corner displays 02 AUTOTEST

00 KBD EEPROM

Press key 4

Press key 4 again

"KEY WITHOUT TEST"

MANUAL

Left corner displays 03 AUTOTEST

00 KBD EEPROM

5 Press Key 5

(Checkerboard test)

Press Key 5 again

Checkerboard 1 pixel on

MANUAL

Left corner displays 04 AUTOTEST

00 KBD EEPROM

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6 Press Key 6

Press Key 6 again

Checkerboard 2 pixel on

MANUAL

Left corner displays 05 AUTOTEST

00 KBD EEPROM

7 Press Key 7

Press key 7 again

Checkerboard 3 pixel on

MANUAL

Left corner displays 06 AUTOTEST

00 KBD EEPROM

Press key 8 (Eeprom Status)

Press Key 8 again

"EEPROM STAT”

H-0000-30-00

H-0000-00-00

SimLk XXXXX (Sim lock Status)

MANUAL

Left corner displays 07 AUTOTEST

00 KBD EEPROM

Press Key 9 Product

information

Compare information with

label printed on back case

Press key 9 again

“PROD INFO”

“XXXXXXXXX” (PN Number)

“XXXXXXXX”

VY made in Le Mans

SA made in Singapore

EO made in Shenzhen

MANUAL

Left corner displays 08 AUTOTEST

00 KBD EEPROM

Press key 0

Press key 0 again

“ADC MEASURES”

“XXXX XXXX”

MANUAL

Left corner displays 09 AUTOTEST

00 KBD EEPROM

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Press * (IMEI Test)

Compare IMEI with label

printed on back case

Press * again

"IMEI TEST"

" XXXXXX 50 XXXXXX X"

06 made in Singapore

50 made in Le-Mans

69 made in China

MANUAL

Left corner displays 12 AUTOTEST

00 KBD EEPROM

Press # (FA Status)

Press # again

"FA/12NC”

FA GOOD (Must be good) X

XXXXXXXXXXX (12NC)

MANUAL

Left corner displays 13 AUTOTEST

00 KBD EEPROM

Press Key C

Press Key C again

"KEY WITHOUT TEST"

MANUAL

Left corner displays 18 AUTOTEST

00 KBD EEPROM

14 Press Key

(Melody Test) & vibrator

Press Key again

"MELODY TEST"

User Melody should be heard and vibrations

felt

MANUAL

Left corner displays 14 AUTOTEST

00 KBD EEPROM

15 Press Key

Press Key again

"KEY WITHOUT TEST"

MANUAL

Left corner displays 15 AUTOTEST

00 KBD EEPROM

16 Press Key

Press Key again

"MEMORY TEST"

" XXXXXXXXX "

" XXXX XXXX "

" RAM OK "

MANUAL

Left corner displays 16 AUTOTEST

00 KBD EEPROM

Press Key MENU

Press Key MENU again

" PAGE "

" SELECTION"

" XX "

MANUAL

Left corner displays 11 AUTOTEST

00 KBD EEPROM

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Advanced autotests (used generally for troubleshooting)

Press MENU key to display “PAGE SELECTION.”

PRESS Key "1" to change test page to "01", then press .

(default test page is 00)

Key Functional test Observation

ANTENNA TEST " ANTENNA TST"

" Tx Level 10" (use keys 2 & 8 to change level)

" CHANNEL 0055" (use keys 4 & 6 for channel

selection)

To switch DCS / GMS/ EGSM, press "C" key to toggle

8Rx Power Level Use to detect Receiving Channel and its power

level

0Hand Free Carkit test Use this with PHILIPS headset to test the

auxiliary test

Defenses Code Display shows

Defenses 02

Bloc. 02 TAT5

Block B5B401C0

Use this to read out software hang issues or

drop call or any issue relating to network as

well.

8.1.4 If any of these steps failed functional, please refer to Chapter 10.

8.1.5 Perform visual check on battery connectors, car kit connectors and casing. If corrosion or deform send to

NSC for repair.

8.1.1 If the product is good, it is considered as a NFF (No Fault Found) product.

All the NFF products must be directly returned to the customer.

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8.2 RF Test

8.2.1 The Test SIM Card “SP” must be inserted in t he phone before starting the tests.

8.2.2 Set the equipment as shown on the picture in chapter 6.2

8.2.3 Set RF losses as following (tested with antenna coupler):

8.2.4 The following operations must be done:

- Synchronization/Registration

- Call set up from the mobile

- Voice loopback ( to check the sound quality)

- Call release

- Call set up from tester

- Call release from tester

- GPRS attach those two operations have to be added when the radio tester

- GPRS detach allows it

8.2.5 The following parameters must be checked in TCH loop mode :

Emission parameters :

- Power level

- RMS phase error

- Peak phase error

- Frequency error

- Power ramping

- Timing Advance

Reception parameters :

- Rx level

- Rx quality

- BER (Byte Error Rate)

- FER (Frame Error Rate)

- BLER (Block Error Rate) (can be replaced by a BER test at -104dBm)

Generally the test sequences built inside the testers will be used to check the mobile. You must assess that the test

sequences limits comply with the standard specifications and defined test plan.

Channel RX TX Channel RX TX

900 MHz 63 6,0 6,4 1800 MHz 598 20,5 25,5

3 5,0 6,6 512 18,0 33,5

62 6,0 6,4 700 20,5 25,5

123 7,0 6,2 884 23,0 17,4

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8.2.6 Radio test plan

Find below all the measurements which have to be done by test sequences.

When using a wired test solution (via RF cable), don’t forget that it is mandatory to measure the power level

radiated by the antenna (powermeter recommended). It is the only way to ensure good contact between

antenna and main board.

This warning doesn’t apply when using an antenna coupler.

Synchronization/Registration To be checked

Call set up from the mobile To be checked

Voice loopback ( to check the sound quality) To be checked

Call release To be checked

Call set up from tester To be checked

Call release from tester To be checked

Dualband handover To be checked

GPRS attach To be checked

GPRS detach To be checked

Power level Measurements

Power level XXXX

RMS phase error X X X X

High level Peak phase error X X X X

Frequency error X X X X

Power ramping X X X X

Timing advance X X

Power level XXXX

RMS phase error

Mid level Peak phase error

Frequency error

Power ramping

Timing advance

Power level XXXX

RMS phase error

Low Level Peak phase error

Frequency error

Power ramping X X X X

Timing advance

RF Level Measurements

Rx level X X X X

Rx qual

BER (Byte Error Rate) XXXX

FER (Frame Error Rate)

Rx level X X X X

Rx qual X X X X

BER (Byte Error Rate) XXXX

FER (Frame Error Rate) XXXX

BER Measurements on 104 frames = 8200 bits minimum

* BLER tests on 200 blocs only

In case the Radio tester is not GPRS capable replace this test by a BER test at -104.0dBm

RX measurements

-104.0 dBm

-102.0 dBm

-85.0 dBm

BLER*(Bloc Error Rate)

Low Mid

Low Mid High

GSM Channels

Low Mid High

TX measurements

GSM Channels

DCS Channels

Low Mid High

DCS Channels

High

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8.2.7 GSM Specification (900 Mhz)

Test parameter Channel Level Standard specifications

EMISSION

Phase Error RMS 1, 62, 124 5, 10, 15 0 to 5 degrees

Phase Error Peak 1, 62, 124 5, 10, 15 -20 to +20 degrees

Frequency Error 1, 62, 124 5, 10, 15 -90 Hz to +90 Hz

Power Ramping 1, 62, 124 5, 10, 15 Mask

Modulation 1, 62, 124 5, 10, 15 Mask

Switching Transients 1, 62, 124 5, 10, 15 Mask

Timing Advance 1, 62, 124 5, 10, 15 +/- 1.00 bit

Power Reading

Output Power Average 1, 62, 124 Level 19 5 +/- 5 dBm

1, 62, 124 Level 15 13 +/- 3 dBm

1, 62, 124 Level 10 23 +/- 2 dBm

1, 62, 124 Level 5 33 +/- 2 dBm

RECEPTION

Rx Level 1, 62, 124 -102 dBm 4 to 12

Rx Qual 0 to 1

Rx Level 1, 62, 124 -85 dBm 21 to 29

Rx Qual 0

Rx Level 1, 62, 124 -60 dBm 46 to 54

Rx Qual 0 to 0

TCH LOOP

SENSITIVITY

BER 1, 62, 124 -85 dBm 0%

FER 1, 62, 124 -85 dBm 0%

BER 1, 62, 124 -102 dBm < 2.44%

FER 1, 62, 124 -102 dBm 0%

If a phone is out of the specifications, it must be sent to the Repair Center.

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8.2.8 PCN Specification (1800 Mhz)

Test parameter Channel Level Standard specifications

ÉMISSION

Phase error RMS 512, 700, 885 0,5,10 0 to 5 degree

Phase error Peak 0,5,10 -20 to +20 degree

Frequency Error 0,5,10 -180 Hz to + 180 Hz

Power Ramping 0,5,10 Mask

Modulation 0,5,10 Mask

Switching Transients 0,5,10 Mask

Timing Advance 0,5,10 +/- 1.00 bit

Power reading

Output Power Level 0 30 +/- 2 dBm

Level 10 10 +/- 4.0 dBm

Level 15 0 +/- 5.0 dBm

RECEPTION

Rx Level 512, 700, 885 -102dbm 4 to 12

Rx Qual -102dbm 0 to 1

Rx Level 512, 700, 885 -85dbm 21 to 29

Rx Qual -85dbm 0

Rx Level 512, 700, 885 -60dbm 46 to 54

Rx Qual -60dbm 0

TCH LOOP

SENSITIVITY

BER 512, 700, 885 -85dbm 0%

FER 512, 700, 885 -85dbm 0%

BER 512, 700, 885 -102dbm 2.44%

FER 512, 700, 885 -102dbm 0%

If a phone is out of the specifications, it must be sent to the Repair Center.

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8.2.9 GPRS Specification (900Mhz & 1800 Mhz)

RADIO : GPRS part

Class 4 Class 10 Class 12 § GSM 11.10

Rx Levels idem GSM 900/1800 21.5

Rx Levels Linearity idem GSM 900/1800 21.5

Sensivity

BER/FER -85dBm

(8200 samples) idem GSM 900/1800 14.2.1

BER/FER -102dBm

(8200 samples) idem GSM 900/1800 14.2.1

BLER CS-1 (-104dBm) < 10% on 400blocs with 20 blocs errors 14.16

BLER CS-2 (-104dBm) < 10% on 400blocs with 20 blocs errors 14.16

BLER CS-3 (-104dBm) < 10% on 400blocs with 20 blocs errors 14.16

BLER CS-4 (-101dBm) < 10% on 400blocs with 20 blocs errors 14.16

Phase error RMS idem GSM 900/1800 on last timeslot 13.16.1

Phase error Peak idem GSM 900/1800 on last timeslot 13.16.1

Frequency error idem GSM 900/1800 on last timeslot 13.16.1

Output Power Levels GSM 900/1800 on all timeslot and conf. 13.16.2

Power Ramping GSM 900/1800 on all timeslot and conf. 13.16.2

If a phone is out of the specifications, it must be sent to the Repair Center.

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8.2.10 Bluetooth Specification (2,4Ghz)

Tx Bluetooth

Power Peak Ppk < 200 mW [23 dBm]

Power Average [Class 1] Pav > 1 mW [0dBm]

Power Average [Class 2] 0,25mW [-6dBm] < Pav < 2,5mW [4dBm]

Power Average [Class 3] Pav < 1 mW [0dBm]

Power Density PD < 100mW [20 dBm] per 100 kHz

Power Control 2 dBm ≤ Step Size ≤ 8 dBm

at minimum power step : Pav < 4 dBm [for Class 1]

Initial Carrier Frequency [Accuracy] ftx-75 kHz ≤ fo ≤ ftx+75 kHz

Carrier Frequency Drift One slot packet :20 kHz to 25 kHz

Three slot packet : 30 kHz to 40 kHz

Five slot packet : 30 kHz to 40 kHz

Maximum Drift Rate ≤ 400 Hz / µs

Modulation Characteristics [Deviation] +/-140kHz≤∆f1max≤+/-175kHz [11110000..-Bit pattern]

and 115kHz ≤ ∆f2max [101010…-Bit pattern]

and 0,8 ≤ ∆f2max / ∆f1avg

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8.3 Battery Charging (IGN : Ignition) / Current Consumption

8.3.1 Charger detection / Battery charging

- Plug the transformer unit into an easily accessible AC power socket.

- Insert the Test production Card in the mobile, plug a dummy Battery with a multimeter added (see picture) for

current measurement.

- Plug the connector of the charger into the right socket at the base of the transceiver

The battery symbol should indicate the state of charge :

• Bars moving - means the battery is being charged.

• Steady - means the battery is fully charged.

If the battery is totally discharged, the battery icon will start scrolling 2 to 3 minutes only after being connected to

charger.

After few seconds a charge current of 200 < I (mA) < 600 have to be observed

- Unplug the charger

8.3.2 Current consumption

a) Check current_OFF :

When the mobile is OFF the current measured must be : 0.05 < I (mA) < 0.23

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b) Check Current_ON

- Turn the mobile on.

When the mobile is ON (backlight activated)

When the backlight goes down (after 15 sec approx.), the current measured must be : 15 < I (mA) < 19 for both

models

c) Check Current_maximum

- Press on OK to activate Page selection. Press the Key 1 and then OK to select Page 1

- Press on Key 7 to select Antenna test. Press on the Key 8 as much times as necessary to reach level 5. (The

mobile is now set at his maximum emission level)

When the mobile is emitting (backlight OFF) the current measured must be : 195 < I (mA) < 350

- Remove the battery.

- Gently slide the card out away from the Product

For Fisio 820 :

the current measured must be : 150 < I (mA) < 190

For Fisio 825 :

the current measured must be : 200 < I (mA) < 240

This measurement has to be operated during first seconds after switch on.

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8.4 W@P Test Procedure

With regard to the mobile phones only four things can prevent the W@P applications to operate properly :

• The Mobile Phone is not W@P able

• Registration problem (W@P & data/fax options should be needed depending on the operator)

• A bad configuration (wrong W@P parameters)

• The mobile has a deficient Radio part.

So that’s why to solve W@P problems the following process must be observed.

Ensure about the W@P capability of the mobile phone.

Interrogate the customer regarding his operator registration.

Check with the customer that all the needed parameters are stored in the phone memory

( a quick test has to be performed to check memory reliability)

Perform a functional and a radio test of the mobile phone.

The W@P Test procedure as to be performed only if the customer complains about W@P applications.

8.4.1 Functional and radio test

Before starting the W@P procedure it must be assumed that the functional test and the radio test have been done

successfully.

(Refer to chapters 8.1 & 8.2)

8.4.2 W@P parameters settings (to be checked using the Operator Simcard)

Press MENU

Select

and Press

Select

and press

Select

And press

The 3 available w@p

configurations are

displayed

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Select the w@p configuration you want to check and press Details and then press GSM Settings or GPRS Settings

to display wanted configuration. Ensure that the parameters are correct.

If the parameters are not the ones expected you may want to modify them. To do this, return to the Access Setting

menu by pressing on Key C as many time as necessary.

Three options are possible concerning w@p bearer :

Select the most suitable one according to your network subscription.

Otherwise from Change menu following parameters can be modified :

Home page parameter (URL):

This parameter is a string of characters (ASCII) used to identify the protocol (eg: HTTP), the location of the

server (eg: WAP.Philips.com), the port number (optional if = 80) and the access path

(eg:/glossair/glossair.htm).The end user can use the operator’s home page or set up another one in the mobile

phone. The URL can be set as follows:

and Press Select

and Press

Select

and Press

The network used to

bear the w@p

information can be

selected as following

and Press

Enter the home

address

and Press

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GSM Settings

GSM settings consist in many parameters :

Phone number parameter:

This parameter is the phone number required to perform a data transmission to the Internet Service

Provider (ISP) and given by the operator. ISP use either analogue or numeric interfaces to connect to the

subscriber. If the operator uses a digital interface but the phone number is set in the analogue area of the phone,

data connection will fail (and vice versa).

This parameter is provided by the operator.

Password parameter:

This parameter is provided by the operator.

Gateway parameter (IP):

An IP address is used to recognize computers connected to a network. It is made up of 4 * 3 digits (8 bits) and

separated by points. Each computer has its own IP address. For W@P application, IP address is used to access the gateway.

This parameter is provided by the operator.

Inactivity time:

This parameters allows you to manage an inactivity time period after which the phone automatically ends

up the w@p session and returns to idle mode screen.

GPRS Settings

GPRS settings consist in many parameters :

APN Number:

This parameter sets the address of the external data network. You want to connect to, a text string or an IP

address used to establish the connection with your w@p service provider (ISP).

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8.4.3 W@P Application launch

The phone is now ready to access to the W@P Gateway. Please launch the W@P application to ensure it works

properly.

8.4.4 Memory reliability

After recording the W@P parameters :

Turn off the mobile

Remove the battery

Wait 5 seconds

Clip the battery again

Turn on the mobile

Check that the parameters still present.

Error message during w@p connections are mainly due to incorrect parameters. The operator should be

contacted before first use, in order to have the appropriate w@p and Gprs parameters.

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8.4.5 W@P Error messages

Error messages may be displayed on the mobile phone screen. Some of these are listed next:

Network not responding:This error message is displayed for various problems, such as:

Network cannot be reached (not enough reception bars).

Subscription does not allow W@P access

Server not responding: Could be due to: Bad IP address (gateway parameter).

Internet server is not enabled:

Could be due to: Bad IP address (gateway parameter).

Not acceptable: Could be due to: Bad home page address (URL)

An internal gateway error prevents the gateway from fulfilling your request:

Could be due to: Bad home page address (URL)

PROCEED http://phone.com

Could be due to: Bad home page address (URL)

Error content exit size XXXX bytes:

Could be due to: Too much data are coming to the phone.

Operator dependent.

Try later: Could be due to: Network cannot be reached (not enough

reception bars).

Busy network.

Bitmap error: Could be due to: The content is not W@P; the image can not

be displayed.

Note: The phone can not be switched off with ON/OFF key when W@P application is used. It has not to be

considered as a bug.

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8.4.6 W@P Exchange criteria

Exchanges for W@P problems should be extremely rare because the chances of having a defective

mobile phone is small compared to the misuse of the customers. W@P is a software application and must be

considered as such. From a hardware point of view, the Flash memory may have to be changed if W@P

parameters cannot be saved but the probability of encountering this problem is near to zero.

The mobile phone has to be considered as a defective one only if the memory test or the functional & radio

tests are wrong.

The points which have to be checked carefully with the customers are listed next:

* W@P parameters (phone not W@P locked) These parameters are very critical. If a letter, a sign or a number

is wrong, W@P connection will fail.

* Covered area The end user should access W@P services with only 1 reception bar. In practice, it is assumed

that more than 2 bars are required. For testing purpose, the help desk/ASC/NSC operator will have to ask the end

user to test the phone in a well covered area (minimum of 3 bars).

* WAP phone A WAP phone is mandatory in order to access W@P services. However, the

subscription is operator dependent.

* Call barring Call barring has to be cancelled (menu: outgoing/data calls)

* Hourglass icon If the end user can see the transmitting icon (after the hourglass icon) on the mobile

phone, it means Internet access was successful. Hence, the mobile phone is working correctly.

* Roaming If the end user is in a foreign country, he may not be able to use the W@P feature or may have to

change the W@P parameters (for example, use the analogue number instead of the ISDN one). The customer has

to contact his/her operator for further information.

* Number of attempts W@P services may be accessed after several attempts depending on the covered area or

the network status (busy). Obviously, this is not a case for exchange and the help desk/ASC/NSC operator will

have to make sure that the end user has tried several times before diagnosing the problem.

* Impossible to display W@P pages A W@P page may be displayed on the mobile phone screen of a competitor

and not by the Philips transceiver. The help desk /ASC/NSC operator will have to explain that the W@P navigators

are different. Sometimes, contents of particular pages can be decoded by a navigator and not by another (idem for

Netscape and Internet Explorer).

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8.5 Bluetooth Test Procedure

In order to communicate with different wireless device you will be using, Bluetooth feature of your mobile phone

must be set in stand-by mode.

Press and select Settings, BT Settings, Bluetooth On/OFF and press .

Press or to change the duration time to 15 min. Then press to confirm.

Bluetooth devices must first be paired to each other (e.g. the headset to your mobile phone) before being use.

Ensure that both the mobile phone and the headset are on and place then near each other (refer to the headset

documentation for information on pairing).

Press on your mobile phone and select Accessories, BT Headset, Detect. Ensure that the

headset is set in pairing mode (refer to the headset documentation) an press on your mobile phone.

An animated icon appears on the screen, showing that your mobile is searching the headset. During pairing it is

recommended that the mobile phone and the device you are using it with are no more than 1m./ 3ft. Apart, with no

solid objects in between.

Pairing authentification should take place within 1 min.

Select in the list of detected devices the headset to be authentified and paired and press .

Enter the pairing code supplied with your headset, then press .

A pairing code (16 characters max.) , allows the mobile to identify and differentiate several devices from one

another. The default paring code is usually 0000.

Once the mobile has found the headset, it displays its name and address. Press to store this information :

your headset is ready for use with your mobile phone.

To fulfill the test procedure make a call using the bluetooth headset.

Your mobile phone will NOT answer the Bluetooth connection requests of wireless devices if the stand-by

duration time is set to "Never".

To turn Bluetooth Off is recommended when not using it, as it increases energy consumption.

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8.6 E-MAIL Test Procedure

With regard to the mobile phones only two things can prevent the W@P applications to operate properly :

• A bad configuration (wrong E-mail parameters)

• The mobile has a deficient Radio part.

So that’s why to solve E-mails problems the following process must be observed.

Interrogate the customer regarding his Internet subscription and his Internet Service Provider.

Check with the customer that all the needed parameters are stored in the phone memory

( a quick test has to be performed to check memory reliability)

Perform a functional and a radio test of the mobile phone.

The E-mail Test procedure as to be performed only if the customer complains about E-mail applications.

8.6.1 Functional and radio test

Before starting the E-mail procedure it must be assumed that the functional test and the radio test have been done

successfully.

(Refer to chapters 8.1 & 8.2)

8.6.2 E-mail parameters settings (to be checked using the Operator Simcard)

First Press MENU key and select the E-mail icon and press .

Select a mailbox (Mailbox 1 for example) and press .

Select Settings and press . It will display 3 settings groups :

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Network Access

All this parameters contained in this menu are operator and/or subscription dependent.

From this menu following parameters have to be set :

Bearer

Allows you to select the type of network used when launching a connection to the e-mail server.

• GSM

Your mobile will only use the GSM network for e-mail connections.

• GPRS

Your mobile will only use the GPRS network for e-mail connections.

• GPRS first

Your mobile will first try to connect to the GPRS network, then to the GSM network if the GPRS network isn’t

available when launching an e-mail connection.

GSM settings

The GSM settings menu includes the following parameters which have to be checked

It is the same configuration as Wap GSM Settings. (See Chapter 8.4.2 ) :

• Auto disconnection

Allows you to select an inactivity time period after which the phone automatically disconnects (if a connection was

is progress) from the network.

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GPRS settings

The GSM settings menu includes the following parameters which have to be checked

It is the same configuration as Wap GPRS Settings. (See Chapter 8.4.2) :

E-mail server

The E-mail server menu includes the following parameters which have to be checked

All these parameters have to be provided by the Internet Service Provider.

Advanced

The Advanced menu includes the following parameters which have to be checked

All these parameters have to be provided by the Internet Service Provider.

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8.6.3 E-mail sending/receiving verification

Once all the parameters mentioned in the previous chapter have been checked. The mobile phone is ready to

send/receive E-mails.

Check this by sending an E-mail from the mobile phone and checking the destination mailbox from a computer.

Or send an E-mail from a computer and check your mailbox from the mobile phone.

8.6.4 Memory reliability

After recording the E-mail parameters :

Turn off the mobile

Remove the battery

Wait 5 seconds

Clip the battery again

Turn on the mobile

Check that the parameters still present.

8.6.5 E-mail Error messages

Error messages may be displayed on the mobile phone screen. Some of these are listed in Chapter 8.4.5 W@P

Error Message

8.6.6 E-mail Exchange criteria

Exchanges for E-mail problems should be extremely rare because the chances of having a defective mobile

phone is small compared to the misuse of the customers.

Error messages during connections are mainly due to incorrect parameters: you should contact your GSM

operator and your Internet Service Provider before first use, in order to have the appropriate GSM/GPRS

parameters and mailbox parameters.

The mobile phone has to be considered as a defective one only if the memory test or the functional & radio

tests are wrong

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9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES

9.1 Dismantlement

9.1.1 Take the product, remove the battery.

9.1.2 Remove the Antenna Ass’y

The antenna cabinet needs to be removed first in order to reveal two of the four screws, which secure the rear

chassis.

Insert the three pins of the antenna cab removal tool into the three holes of the antenna cab. Press the tool against

antenna cab until the catches are released, then lift antenna cab away from transceiver.

Press below the rubber (Philips logo)

and slide the battery downwards

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9.1.3 Remove the 4 screws

9.1.4 Open the Front Cabinet

Remove the four screws on

the chassis assembly

Locate the slot at the middle,

right hand side of the rear

chassis. Insert the guitar pick

between the front cabinet snap

and the chassis, twist slightly to

unlatch this side of the interlock.

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Since the LCD is not protected by the Front Cabinet & Windows Ass’y take care to not apply your fingers on it and

keep it away form dust sources.

9.1.5 Remove the HP module (earpiece)

Remove the HP module from the Sub assembly.

Insert the guitar pick between the

Front Cabinet and the Chassis, twist

slightly to unlatch all the catches.

Then remove the Front Cabinet.

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9.1.6 Remove the keypad assembly

The keypad can be easily removed by lifting. Note that the keypad contact is via the zebra contact on the keypad

holder and the copper pads at the back of the keypad, there is no connection via connectors.

Take care to not apply your fingers on the copper areas and on the zebra contacts.

9.1.7 Separate the Sub Module form the Chassis Ass’y

The sub module is kept in place by the interlock on both sides of the LCD module.

From the rear of the chassis, insert the guitar pit between the LCD’s metal clip and the chassis, lightly push inwards

to unlatch the clip.

Repeat for the opposite side.

From the front, remove the sub module from the chassis.

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9.1.8 Removing keypad holder from Main Board

To remove the keypad holder, simply pull outwards at both the clips at the side of the keypad holder so that it is

released from the PCBA main board.

Remove the microphone from the keypad holder

Using a tool or finger, push the microphone towards the back until it comes off the keypad holder

9.1.9 Removing the color LCD

Disconnect the LCD connector and the LCD

assembly can now be removed from the Main Board.

The LCD must be handle carefully. Handle it by the

edges. Do not put your fingers on the glass.

During repair operations , keep it in a dust free

location to prevent from dust contamination and

scratches.

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9.1.10 Removing Battery Cover

Insert guitar pit/tip of a screwdriver, between the battery cover and the black battery cell assembly (near to the

catch location) to unlock the three side catches on both sides and also the top two catches (below the battery

catch).

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9.2 Assembly

9.2.1 Attach the color LCD

Take a LCD Assembly and place it on the Main Board and fasten the connector to the LCD Connector which is

located on the Main Board.

In case of replacement by a new LCD do not forget to remove the Peel-off from the LCD.

9.2.2 Replace Keypad Holder

Align the keypad holder below the LCD metal frame. Press firmly at both sides to make sure that the two side clips

click on the Main Bord.

Note:

Ensure that zebra contacts sit nicely in place and that the microphone is attached to the keypad holder.

Also, make sure that zebra and microphone contacts are not corroded.

Check that zebra contacts and

microphone are in place

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9.2.3 Assembling rear chassis assembly

Align the Main Board on the Chassis assembly and press firmly on both sides of the LCD until it clicks onto the

Chassis assembly.

Main Board should

click from inside, onto

the sides of the

Chassis assembly.

Please check that the Buzzer Gasket

on the back of the Main Board is in

place.

Buzzer Gasket

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9.2.4 Replacing the HP-module (earpiece)

Take an earpiece and insert it into the slot above the LCD module, making sure that the contact pins makes

contact with the copper pads of the PCBA.

9.2.5 Replacing the keypad

Take a keypad and place it on top of the keypad holder. The keypad has a curvature near the bottom that will sit

well above the microphone, this serves as a guide for the correct placement of the keypad.

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9.2.6 Replacing the front cabinet

Check that the Bluetooth antenna is in place on the front cabinet (see diagram below). Reassemble the front

cabinet by placing it on top of the module and ensuring that it snaps onto the rear chassis assembly at the sides.

Secure the whole assembly by fastening the four screws on the rear.

Respect the Torque strength (0,18N/m +/-0.02)

Bluetooth

antenna

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9.2.7 Assembling the bezel

To prevent from key blocked a interspace of 1mm must be observed between the keypad and the window.

1mm

Two positioning tips are present on the

Front Cabinet.

The window have to lean against those two

tips.

Insert a Simcard holder as shown on the

picture, then apply the window. Press the

window against the

Simcard holder and set it

on the Front Cabinet. Then remove the

Simcard holder.

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9.2.7 Assembling the antenna cab

Fit the antenna cab from the top making sure that the top catch on the chassis catches onto the top of the antenna

cab, then press the antenna cab firmly until the three bottom catches snaps onto the rear chassis.

9.8 Replacing the Batter Cover

Insert the battery cell into the bottom of the battery cover. There are two tabs on the inside of the battery

cover, which should be concealed under the battery cell. Then, press the battery cell against the battery cover so

that all the top and side catches locks tightly.

If changing to a new battery cell, please ensure to paste on a new battery label or if replacing the battery cover,

please paste on a new rubber friction pad.

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9.3 Exploded view of the transceiver

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1. Color LCD

2. Keypad

3. HP Module

4. Keypad Holder

5. Zebra contact

6. Microphone

7. PCBA main board

8. Screws

9. Chassis Assembly

10. Antenna Cab

11. Front Cabinet

12. Battery

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10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS

Under no circumstances the phone have to be disassembled to fix a defect detected during the test procedure on

level 1.

9.1 The phone does not switch on.

- Check the tactile feeling of the “ON/OFF” button.

- Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged.

- Clean the connectors.

- Plug the battery again, making sure that it is securely fitted. Charge the mobile until the icon has stopped flashing.

Then unplug from the charger and attempt to switch the mobile on.

If it still does not switch on. If the failure can’t be found out then dismantle the product and swap the board.

9.2 Charge does not start or no detection of the charger. (refer to chapter 8.3)

- Check the charger contacts for dust or missing pins.

- Check the mobile connector.

- Remove the battery. Check that both the connectors of the phone and those of the battery are not damaged.

- Check the charger individually with a reference mobile. If the charger works properly try to charge the

customer mobile with a reference battery.

If neither of the battery and the charger can be incriminated, dismantle the mobile change the battery connector. If

the problem remains, swap the board.

9.3 The display shows “No SIM card. Please insert your SIM card.” or “SIM FAILURE”

- If the SIM card cannot be inserted, check for any foreign part and try to remove it.

- Check the SIM Card connector. All the contacts must be at the same level. Make sure that there is no dust on the

connector contacts and the SIM card contacts.

- If the test SIM card can be detected but the message “SIM Failure” remains on the customer’s card, his card must

be damaged. Ask him to contact his network operator.

Otherwise dismantle the product change the Simcard connector. If the problem remains, swap the board.

9.4 Display problems

Contrast, icons and matrix of the display can be checked with the test SIM card by pressing keys ”5”, “6” and “7” .

If everything works in test configuration that means that a phone setting is disabled or does not suit well. It can be

solved in the phone menu.

Otherwise dismantle the product change the LCD. If with a new LCD the problem remains, swap the board.

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9.5 Buzzer problems

Buzzer tone can be checked with the test SIM card by pressing key “1” and “Left arrowhead”.

- If it does not sound properly dismantle the mobile change the Buzzer. If the problem remains swap the board.

9.6 No sound in Loudspeaker

The sound from the loudspeaker can be checked with the test SIM card by pressing key “3”.

- Check the microphone and the earpiece, If needed dismantle the product change the loudspeaker then the

microphone. If the audio problem cannot be solved, swap the board.

9.7 Communication problems

- Sound quality can be checked in audio loop test (sound distortion, whistling, echo, …)

- If the mobile passes the radio tests successfully, we can assume that the phone works properly. The customer

must check the coverage area of his network operator or that he does not use the phone in a radio shadow

(outside the coverage area, in a tunnel or between tall buildings, …)

- If the mobile does not pass the radio tests, swap the board.

9.8 Keyboard problems

-The keyboard can be checked with the test SIM card.

- If a key or a row does not respond, check the keyboard. If needed dismantle the product change the keypad or

the keypad holder (including zebra connectors) . If the problem remains, swap the board.

9.9 Problems to send SMS messages

Check the Center number. It may be empty or wrong.

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11.0 RECOMENDED PART LIST CT9888 FISIO820

See File " FISIO 820 Lvl2 Components List.pdf " under the Internet Web Site

http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ Fisio 820 " section

12.0 RECOMENDED PART LIST CT9889 FISIO825

See File " FISIO 825 Lvl2 Components List.pdf " under the Internet Web Site

http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ Fisio 825 " section

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ANNEX 1

Philips Fisio 820 Service Manual 825 SM En

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