Samsung SPRINT SM G530P Galaxy Grand Prime (Sprint) User Guide SPT EN

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User Guide

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Table of Contents
Introduction ................................................................................................................................................... 1
About the User Guide ........................................................................................................................... 1
Get Support from Sprint Zone ............................................................................................................... 2
Get Started .................................................................................................................................................... 3
Parts and Functions .............................................................................................................................. 3
Phone Layout ................................................................................................................................ 3
Set Up Your Phone ............................................................................................................................... 5
Charge the Battery ................................................................................................................................ 7
Turn Your Phone On and Off ................................................................................................................ 9
Use the Touchscreen .......................................................................................................................... 11
Activate Your Phone ........................................................................................................................... 14
Complete the Setup Screens .............................................................................................................. 15
Basic Operations ......................................................................................................................................... 17
Basics .................................................................................................................................................. 17
Home Screen and Applications (Apps) List ................................................................................ 17
Phone Settings Menu.................................................................................................................. 18
Portrait and Landscape Screen Orientation................................................................................ 19
Capture Screenshots .................................................................................................................. 19
Applications ......................................................................................................................................... 20
Launch Applications .................................................................................................................... 20
Apps List ..................................................................................................................................... 20
Phone Number .................................................................................................................................... 25
Airplane Mode ..................................................................................................................................... 26
Enter Text ............................................................................................................................................ 27
Samsung Keyboard .................................................................................................................... 27
Google Voice Typing................................................................................................................... 28
Tips for Editing Text .................................................................................................................... 29
Google Account................................................................................................................................... 29
Create a Google Account............................................................................................................ 30
Sign In to Your Google Account ................................................................................................. 36
Google Play Store ............................................................................................................................... 41
Find and Install an App ............................................................................................................... 42

TOC

i

Request a Refund for a Paid App ............................................................................................... 43
Update an App ............................................................................................................................ 44
Uninstall an App .......................................................................................................................... 47
Get Help with Google Play .......................................................................................................... 48
Lock and Unlock Your Screen ............................................................................................................ 49
Update Your Phone............................................................................................................................. 51
Update Your Phone Software ..................................................................................................... 51
Update Your Profile..................................................................................................................... 54
Update Your PRL ........................................................................................................................ 55
Your Phone Interface .................................................................................................................................. 56
Home Screen Basics........................................................................................................................... 56
Home Screen Layout .................................................................................................................. 56
Extended Home Screens ............................................................................................................ 58
Status Bar ........................................................................................................................................... 59
Notification Panel ................................................................................................................................ 61
Customize the Home Screen .............................................................................................................. 64
Change the Wallpaper ................................................................................................................ 64
Add Shortcuts to the Home Screen ............................................................................................ 66
Add Widgets to the Home Screen .............................................................................................. 67
Add Folders to the Home Screen ............................................................................................... 68
Phone App .................................................................................................................................................. 69
Place and Answer Calls ...................................................................................................................... 69
Call Using the Phone Dialer ........................................................................................................ 70
Call Emergency Numbers ........................................................................................................... 71
Answer Phone Calls .................................................................................................................... 72
In-Call Screen Layout and Operations ........................................................................................ 75
Place a Call from Contacts ......................................................................................................... 77
Call from Call Logs ...................................................................................................................... 79
Optional Services ................................................................................................................................ 81
Voicemail Setup .......................................................................................................................... 81
Visual Voicemail .......................................................................................................................... 82
Set Up Visual Voicemail.............................................................................................................. 82
Review Visual Voicemail ............................................................................................................. 84
Listen to Multiple Voicemail Messages ....................................................................................... 85
Visual Voicemail Options ............................................................................................................ 86

TOC

ii

Configure Visual Voicemail Settings ........................................................................................... 87
Wi-Fi Calling ................................................................................................................................ 91
Caller ID Blocking ....................................................................................................................... 92
Call Waiting ................................................................................................................................. 93
Call Forwarding ........................................................................................................................... 94
Call Settings ................................................................................................................................ 96
Contacts .............................................................................................................................................. 97
Add a Contact ............................................................................................................................. 98
Check Contacts ......................................................................................................................... 102
Contacts Screen Layout............................................................................................................ 103
Edit a Contact ........................................................................................................................... 104
Delete a Contact ....................................................................................................................... 105
Share a Contact ........................................................................................................................ 107
Profile Sharing .......................................................................................................................... 108
Import Contacts ......................................................................................................................... 110
Back Up Contacts ..................................................................................................................... 111
Messaging and Internet............................................................................................................................. 113
Text and Multimedia Messaging ....................................................................................................... 113
Send a Text Message ............................................................................................................... 113
Send a Multimedia Message (MMS) ......................................................................................... 115
Save and Resume a Draft Message ......................................................................................... 118
New Messages Notification....................................................................................................... 119
Manage Message Conversations ............................................................................................. 119
Create and Send Gmail .................................................................................................................... 123
Create and Send a Gmail Message .......................................................................................... 123
Check Received Gmail Messages .................................................................................................... 125
Manage Gmail Messages ................................................................................................................. 127
Use Gmail Labels ...................................................................................................................... 127
Archive Gmail Threads ............................................................................................................. 128
Mute Gmail Threads ................................................................................................................. 129
Delete Gmail Threads ............................................................................................................... 130
Search Gmail Messages ........................................................................................................... 131
Report Spam or Phishing Gmail ............................................................................................... 133
Add Another Google (Gmail) Account ...................................................................................... 134
Switching Between Gmail Accounts ......................................................................................... 135

TOC

iii

Email ................................................................................................................................................. 136
Set Up an Email Account .......................................................................................................... 136
Add an Email Account............................................................................................................... 137
Add an Exchange ActiveSync Account..................................................................................... 140
Compose and Send Email ........................................................................................................ 143
Delete an Email Account........................................................................................................... 147
Manage Your Email Inbox......................................................................................................... 149
Exchange ActiveSync Email Features ...................................................................................... 150
Data Services General Information (LTE and 3G Networks) ............................................................ 152
Sprint Spark LTE ....................................................................................................................... 152
Your User Name ....................................................................................................................... 154
Data Connection Status and Indicators .................................................................................... 156
Browser ............................................................................................................................................. 156
Use the Browser ....................................................................................................................... 157
Add a Bookmark ....................................................................................................................... 158
View Browser History ................................................................................................................ 159
Open New Browser Tab............................................................................................................ 161
Browser Settings ....................................................................................................................... 162
Chrome Browser ............................................................................................................................... 162
Camera and Video .................................................................................................................................... 164
Take Pictures and Record Videos .................................................................................................... 164
Take a Picture ........................................................................................................................... 165
Viewfinder Screen ..................................................................................................................... 166
Record Videos .......................................................................................................................... 167
Shooting Modes ........................................................................................................................ 168
View Pictures and Videos Using Gallery .......................................................................................... 169
Edit Pictures ...................................................................................................................................... 173
Share Pictures and Videos ............................................................................................................... 179
Send Pictures or Videos by Email or Gmail .............................................................................. 179
Send a Picture or Video by Multimedia Message ..................................................................... 181
Send Pictures or Videos Using Bluetooth ................................................................................. 182
Share Pictures or Videos via Additional Apps or Social Media ................................................ 184
Share Videos on YouTube ........................................................................................................ 185
Camera Options and Settings ........................................................................................................... 186
Switch Cameras ........................................................................................................................ 186

TOC

iv

Set Camera Options ................................................................................................................. 187
Useful Apps and Features......................................................................................................................... 189
Sprint Zone........................................................................................................................................ 189
Sprint Family Locator ........................................................................................................................ 190
Sprint Fun & Games.......................................................................................................................... 190
Sprint TV & Movies ........................................................................................................................... 190
Calculator .......................................................................................................................................... 191
Calendar ............................................................................................................................................ 193
Add an Event to the Calendar ................................................................................................... 193
View Calendar Events............................................................................................................... 196
Share Calendar Events ............................................................................................................. 197
Sync Calendars ......................................................................................................................... 199
Synchronize an Exchange ActiveSync Calendar...................................................................... 201
Clock ................................................................................................................................................. 201
Set Alarms................................................................................................................................. 203
World Clock ............................................................................................................................... 205
Stopwatch ................................................................................................................................. 205
Timer ......................................................................................................................................... 207
Galaxy Apps ...................................................................................................................................... 207
Gallery ............................................................................................................................................... 207
Google Hangouts .............................................................................................................................. 209
Google Maps ..................................................................................................................................... 211
Google Play Books............................................................................................................................ 213
Google Play Games .......................................................................................................................... 213
Google Play Movies & TV ................................................................................................................. 213
Google Play Music ............................................................................................................................ 214
Google Play Newsstand .................................................................................................................... 217
Google Search .................................................................................................................................. 217
Use Google Search ................................................................................................................... 217
Use Google Voice Search......................................................................................................... 219
Lookout Security ............................................................................................................................... 219
Memo ................................................................................................................................................ 220
My Files ............................................................................................................................................. 221
OneDrive ........................................................................................................................................... 221
OneNote ............................................................................................................................................ 222

TOC

v

Video ................................................................................................................................................. 222
Voice Recorder ................................................................................................................................. 223
YouTube ............................................................................................................................................ 226
1Weather ........................................................................................................................................... 228
Amazon ............................................................................................................................................. 228
Facebook .......................................................................................................................................... 229
Messaging Plus ................................................................................................................................. 229
NASCAR Mobile................................................................................................................................ 230
NBA Game Time ............................................................................................................................... 230
NextRadio ......................................................................................................................................... 230
Pages Manager ................................................................................................................................. 231
Uber .................................................................................................................................................. 231
Connectivity ............................................................................................................................................... 232
Transfer Files Between Your Phone and a Computer ...................................................................... 232
Wi-Fi .................................................................................................................................................. 233
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 234
Wi-Fi Settings ............................................................................................................................ 236
Disconnect Wi-Fi ....................................................................................................................... 238
Wi-Fi Direct ............................................................................................................................... 239
Bluetooth ........................................................................................................................................... 242
Enable Bluetooth ....................................................................................................................... 242
Pair Bluetooth Devices.............................................................................................................. 245
Connect to a Paired Bluetooth Device ...................................................................................... 247
Share Information Using Bluetooth ........................................................................................... 248
Receiving Data via Bluetooth .................................................................................................... 251
Sprint Worldwide Wireless Service ........................................................................................................... 252
Activate Sprint Worldwide Service on Your Account ........................................................................ 252
Your Phone’s SIM Card for International Roaming........................................................................... 252
Set Network Mode Options ............................................................................................................... 253
Make and Receive Worldwide Calls ................................................................................................. 253
Sprint International Voicemail Service .............................................................................................. 254
Set Up Your Voicemail Access Number for International Use.................................................. 254
Access Your Voicemail Internationally ...................................................................................... 255
International Data Roaming .............................................................................................................. 255
International Roaming Status Messages .......................................................................................... 256

TOC

vi

Contact Sprint for Assistance with International Service .................................................................. 257
Settings ..................................................................................................................................................... 259
Basic Settings ................................................................................................................................... 259
Wi-Fi Calling Settings ........................................................................................................................ 263
Wi-Fi Settings Menu .......................................................................................................................... 265
Bluetooth Settings ............................................................................................................................. 269
Hotspot Settings ................................................................................................................................ 271
Airplane Mode ................................................................................................................................... 274
Data Usage Settings ......................................................................................................................... 276
Mobile Networks Settings ................................................................................................................. 278
NFC and Payment............................................................................................................................. 280
More Connection Settings ................................................................................................................. 284
Tethering Settings ..................................................................................................................... 286
Printing ...................................................................................................................................... 287
Virtual Private Networks (VPN) ................................................................................................. 288
Default Messaging App Settings ............................................................................................... 296
Sounds and Notifications Settings .................................................................................................... 297
Sound Mode .............................................................................................................................. 298
Volume ...................................................................................................................................... 299
Ringtones and Sounds.............................................................................................................. 300
Vibrations .................................................................................................................................. 302
Sound Quality and Effects ........................................................................................................ 303
Notifications............................................................................................................................... 304
Display Settings ................................................................................................................................ 305
Motions and Gestures ....................................................................................................................... 307
Applications Settings ......................................................................................................................... 308
Application Manager ................................................................................................................. 309
Default Applications .................................................................................................................. 311
Calendar Settings ..................................................................................................................... 312
Camera Settings ....................................................................................................................... 313
Contacts Settings ...................................................................................................................... 314
Email Settings ........................................................................................................................... 316
Internet Settings ........................................................................................................................ 319
Messages Settings .................................................................................................................... 320
Phone Settings .......................................................................................................................... 323

TOC

vii

Weather Settings ...................................................................................................................... 325
Wallpaper .......................................................................................................................................... 327
Location Settings............................................................................................................................... 328
Lock Screen and Security Settings ................................................................................................... 330
Lock Screen and Security Overview ......................................................................................... 330
Screen Lock .............................................................................................................................. 331
Disable the Screen Lock ........................................................................................................... 337
Easy Mode ........................................................................................................................................ 339
Accessibility Settings......................................................................................................................... 341
Vision Accessibility Settings...................................................................................................... 343
Hearing Accessibility Settings ................................................................................................... 344
Dexterity and Interaction Settings ............................................................................................. 346
Configure Other Accessibility Settings ...................................................................................... 348
Add Accounts .................................................................................................................................... 349
Backup and Reset ............................................................................................................................. 351
Language and Input Settings ............................................................................................................ 354
Battery Settings ................................................................................................................................. 356
Power Saving Mode .................................................................................................................. 357
Ultra Power Saving Mode ......................................................................................................... 358
Storage Settings................................................................................................................................ 360
Date and Time Settings .................................................................................................................... 361
Activate This Device.......................................................................................................................... 362
System Update.................................................................................................................................. 363
About Device ..................................................................................................................................... 364
For Assistance .......................................................................................................................................... 366
Sprint Account Information and Help ................................................................................................ 366
Sprint Account Passwords ........................................................................................................ 366
Manage Your Account .............................................................................................................. 366
Sprint Support Services ............................................................................................................ 367
Copyright Information ........................................................................................................................ 368
Index.......................................................................................................................................................... 369

TOC

viii

Introduction
The following topics describe the basics of using this guide and your new phone.

About the User Guide
Thank you for purchasing your new Samsung Galaxy Grand Prime. The following topics explain how best
to use this guide to get the most out of your phone.

Before Using Your Phone
Read Get Started and Basic Operations thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's Home screen, which is displayed by pressing the
Home key. Some operation descriptions may be simplified.

Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.

Other Notations
In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.”

Introduction

1

Get Support from Sprint Zone
In addition to your phone's built-in Help menu, you can also access support for your phone and service
through the preloaded Sprint Zone app.
1. From home, tap Apps

> Sprint Zone

.

2. From the Sprint Zone main page, tap Support.

3. Tap a topic to view its contents.

Introduction

2

Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.

Parts and Functions
These topics illustrate your phone’s primary parts and key functions.

Phone Layout
The following illustration outlines your phone’s primary external features and buttons.

Part

Description

Back key

Return you to the previous screen, or close a dialog box, options
menu, the Notification panel, or onscreen keyboard.

Earpiece

Listen to calls and automated prompts when using the phone.

Flash

Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.

Front camera

Takes pictures and records videos while facing the screen, and allows
you to video conference.

Get Started

3

Part

Description

Headset jack

Plug in a headset for convenient, hands-free conversations.

Home key

Return you to the Home screen. Press and hold to open Google
Search/Google Now.

Microphone

Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.

Power key

Turn the phone or screen on or off, or switch your phone airplane
mode.

Proximity sensors

Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.

Rear camera

Take pictures and videos.

Recents key

Access recently used apps.

Speaker

Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.

Touchscreen

Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.

USB charger/Accessory port

Connect the phone to the charger via a USB cable.

Volume key

Adjust the ringtone or media volume or adjust the voice volume during
a call.

CAUTION! Inserting an accessory into the incorrect jack or port may damage the phone.

Get Started

4

Set Up Your Phone
Before using your new phone, you must install and charge the battery. Prior to use, it is necessary to
install an optional memory card (not included) and the battery.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.

Remove the Back Cover
1. Remove the back cover using the slot on the side of your phone.
2. Carefully lift the cover.

Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.

Get Started

5

Install a Memory Card (Optional)
You can use an optional microSD or microSDHC memory card (not included) to expand available memory
space.
■

Carefully slide the memory card into the memory card socket (as shown) until the card locks into
place. Make sure that the card’s gold contacts face into the phone and that the card is positioned
as shown.

Install the Battery
■

Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.

Get Started

6

Replace the Back Cover
■

Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.

Charge the Battery
Follow these instructions to charge your phone’s battery using either the included charging head and USB
cable or via a USB connection on your computer.
Note: This phone has an integrated battery that cannot be removed by the user.

Battery Cautions
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.

Charge Using the AC Adapter
For fastest charging times, use the Adaptive Fast Charging charger that came with your phone. This
charger provides faster charging only when connected to devices that have Adaptive Fast Charging.

Get Started

7

1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.

2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.


Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.

Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.

2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.

Get Started

8

Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.

Turn Your Phone On
■

Press and hold the Power key.

 Your phone will power on. Depending on the settings, you may see the Lock screen.


See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.



The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.



If your phone is not yet activated, see Activate Your Phone for more information.

Get Started

9

Turn Your Phone Off
1. Press and hold the Power key to open the phone options menu.

2. Tap Power off > POWER OFF to turn the phone off.

 Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).

Get Started

10

Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.

Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.

Get Started

11

Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.

Get Started

12

Flick
Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Enter Text for more details.

Note: Screen rotation must be enabled for the screen orientation to automatically change. To enable
screen rotation, slide your finger down from the Status Bar to display the Notification table, and then tap
Screen rotation to enable the option.

Get Started

13

Pinch and Spread
"Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward
to zoom in.

Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
●

If you purchased your phone at a Sprint Store, it is probably activated and ready to use.

●

If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.


●

When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.

If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.


Activate on your computer:
•



Get Started

Go to sprint.com/activate and complete the online instructions to activate your phone.

Activate on your phone:
•

Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.

•

Tap Activate to override auto-activation and start the manual activation wizard.

•

Follow the onscreen prompts to complete the activation process.

14

To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the
activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
1. At the Welcome screen, choose options, and then tap

to begin setup:



Language: Choose the default language for your phone’s operation.



ACCESSIBILITY: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.



EMERGENCY CALL: Make a call to emergency services without completing setup. This
option is available throughout setup and only allows you to dial 9-1-1.

2. Follow the onscreen instructions to complete setup for each topic. Tap NEXT, or the right arrow,
to move through the steps. You can skip options to continue to the next one. During setup, you
may see these options:
Note: Screens may vary based on the activation status of your phone.


Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services. Tap a
Wi-Fi access point to connect to it, or you can continue setup using your phone’s connection
to the wireless network.



Terms and conditions: Tap Learn More to read the End User License Agreement (EULA).
Tap NEXT, and then tap AGREE to confirm that you understand and agree to it terms and
conditions. If you do not agree to the EULA, you cannot continue with the setup.



Hands Free Activation: Automatically connect to Sprint network and set up voice and data
services.



Get Started

•

After Hands Free Activation completes, tap OK to continue.

•

You may see a message indicating your phone needs to restart. Tap OK again and wait
for your phone to restart.

Tap & Go: Quickly copy any Google Accounts, backed up apps, and data from your existing
Android device. Follow the onscreen instructions to use Tap & Go, or tap SKIP to continue
setup.

15



Add your account (Google): Your phone uses your Google Account to provide access to
many features and apps. Complete the steps to sign in to your current Google Account, or
sign up for a new Google Account right from your phone. You can also skip signing in to your
Google Account, or sign in later.
•

To sign in to an existing Google Account, you will need your account name (Gmail
address) and password.

•

For both new and existing accounts, you will need to review and accept the Terms of
Service and Privacy Policy by tapping ACCEPT when prompted.



Name: Enter your First and Last name, to personalize Google features and apps.



Protect your phone: Prevent others from using your phone without your permission by
activating device protection features. Tap SET SCREEN LOCK NOW to set up a screen lock,
or tap SKIP to set up a secure screen lock at a later time.



Google services: Select Google service preferences, including Backup & Restore, Location
and Communication options.



Samsung account: Some apps and features use your Samsung account. You can sign in to
your Samsung account, or follow the prompts to create a new account.
•



To sign in to or set up a Samsung account, you will have to review and agree to the
Terms and Conditions by tapping AGREE when prompted.

Easy mode: Easy mode offers a simpler home screen layout, with larger text and icons. Tap
the ON/OFF switch to turn on Easy mode. You can also choose Easy mode from Settings at
any time.

3. Tap FINISH to complete setup.


Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps list or through Settings.

Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play store app, you must link your phone to a Google Account.

Get Started

16

Basic Operations
The following topics outline basic features and operations of your phone.

Basics
The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the Home screen or the apps list.
1. From any screen, press the Home key to display the Home screen.
2. Tap Apps

to display the apps list.

For information about using the Home screen, see Home Screen Basics.

Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■

Tap the Back key

to return to the previous screen.

Recent Applications
You can display a list of recently used applications using the recent apps key.
■

Tap Recents

Basic Operations

to view a list of recently used applications.

17

Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■

From home, tap Apps

> Settings

.

– or –
Drag the Status Bar down and tap Settings

.

 The Settings menu displays.
For more information, see Settings.

Basic Operations

18

Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.

Turn Screen Rotation On or Off
1. Open the Notification panel by dragging down the Status bar from the top of the screen.
2. Tap Screen rotation

to turn the option on or off.



You may need to scroll left or right to see the Screen rotation option.



If the Screen rotation option is not available, tap Edit



Not all screens will adjust for landscape orientation.

to display the full options list.

Capture Screenshots
You can use your phone’s Power key and Home key to capture screenshots.
■

Press and hold the Power key and Home key at the same time to capture a screenshot of the
current screen.
 The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps

Basic Operations

> Gallery

.

19

Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.

Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps

.

 The apps list opens.
2. Tap an app icon to launch the corresponding application.
 The application opens.

Apps List
The apps list expands to include any apps you download and install on your phone. The following table
outlines the primary apps that have been preinstalled on your phone.
App

1Weather

Amazon (Amazon
Shopping)
App Spotlight

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Function/Service
Receive real-time local weather information at any location in the world.
Access 7-day and hourly weather forecasts for your area.

Shop at Amazon.com from your phone.

Discover new apps from the Google Play store.

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App

Function/Service

Calculator

Perform basic and advanced mathematical calculations.

Calendar

Use Calendar to create and manage events, meetings, and
appointments, organize your time, and be reminded of important events.

Camera

Take pictures and record videos using the front and rear cameras.

Chrome

Browse the Internet using Google’s Chrome Web browser.

Clock

Set alarms, view time in time zones around the world, use a stopwatch,
set a timer, and use your phone as a desk clock.

Contacts

Store and manage contacts from a variety of sources, including contacts
you enter and save directly in your phone as well as contacts
synchronized with your Google Account, compatible email programs
(including Exchange Server), and your Facebook friends.

Drive

Store, sync, and access your data across multiple devices with Google
Drive’s cloud storage.

Email

Send and receive email from a variety of email service providers.

Facebook

Post updates, read what your friends are up to, upload pictures and
check-ins, and more with on-the-go Facebook access.

Galaxy Apps

Discover apps designed exclusively for your Galaxy device.

Gallery

View and edit pictures and watch videos that you’ve taken with your
phone’s camera or downloaded.

Gmail

Send and receive messages using Google’s Gmail service.

Google

Search the Internet using Google Search.

Google Settings

Use Google Settings to manage your Google apps and account settings.

Hangouts

Instant message with your friends and family using Google Hangouts.

Instagram

Capture and share photos and videos with your friends. Customize what
you capture, and then share it on your feed or post it directly to your
friends. Located in the Social folder in the apps list.

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App

Function/Service

Internet

Browse the Internet using a full-featured browser.

Lookout

Lookout Mobile Security provides key security options, such as anti-virus
and anti-malware technology, a lost and stolen device locater service, an
application privacy adviser, and a backup service.

Maps

Use Google Maps to determine your current location with or without GPS,
get driving and transit directions, and find phone numbers and addresses
for local businesses.

Memo

Organize your life by creating, editing, and managing memos

Messages

Send and receive text and multimedia messages.

Messaging+

Messaging Plus provides high quality video calling, group chat, and
media sharing along with easy registration, a full emoji keyboard, and
other convenient features.

Messenger

Send instant messages with all your friends using Facebook’s Messenger
app.

My Files

Manage your sounds, images, videos, Bluetooth files, Android files, and
other data in one convenient location.

NASCAR Mobile

NASCAR Mobile is designed to bring you what you, our fans, want
directly to your Android device. Follow NASCAR News, Video Highlights,
and immerse yourself even further into the NASCAR experience with
driver informational stats, plus more.

NBA Game Time

The award-winning NBA Game Time is the official app to follow the NBA
wherever you are.

NextRadio

Listen to your favorite FM radio stations on the go with NextRadio. Tune
in to any FM frequency in your area and listen to the radio without the
hassle and cost of streaming music. Participating radio stations show you
song information and artwork as you listen, so you can buy your favorite
music, give feedback on the songs you like, and share what you are
listening to on Facebook or Twitter.

OneDrive

OneDrive gives you free online storage for all your personal files so you
can get to them from your Android device, computer, and any other
devices you use.

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App

Function/Service

OneNote

Stay organized using text, pictures, or audio notes. Create Quick Notes
or review and edit shared OneNote notebooks using OneDrive.

Pages Manager

The Pages Manager App lets you manage up to 50 Pages from your
smartphone or tablet. You can check Page activity, share with your
audience and see insights.

Phone

Make and receive phone calls.

Photos

View photos and videos on your phone, and sync them with your
Google+ account.

Play Books

Discovering your favorite books and authors has never been easier. With
Google Play Books, you can shop the world's largest selection of eBooks
and read them anywhere you like.

Play Games

Google Play Games is the easiest way for you to discover new games,
track achievements and scores, and play with friends around the world. It
brings all of your gaming on Google Play together in a unified Android
experience.

Play Movies & TV

Google Play Movies & TV allows you to watch movies and TV shows
purchased on Google Play. You can stream instantly on your Android
phone or download so you can watch from anywhere, even when you are
not connected.

Play Music

Google Play Music lets you browse, shop, and play back songs
purchased from the Google Play store app, as well as songs you have
loaded from your own music library. The music you choose is
automatically stored in your Google Music library and instantly ready to
play or download.

Play Newsstand

Discover more of the news and magazines you care about all in one app
on your phone. Enjoy breaking news and in-depth articles featuring audio
and video. From sports, business, cooking, entertainment, fashion and
more it’s all in one place.

Play Store

The Google Play store app is the place to go to find new Android apps,
games, movies, music, and books for your phone. Choose from a wide
variety of free and paid apps ranging from productivity apps to games.

Settings

Configure settings and options on your phone.

Sprint Family Locator

Sprint Family Locator lets you locate any phone on your Sprint family
plan instantly—from your mobile phone, tablet or computer.

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App

Function/Service

Sprint Fun & Games

Download new apps and games from Sprint.

Sprint Music Plus

Purchase, download, and play music, ringtones, and ringback tones for
your phone.

Sprint TV & Movies

With Sprint TV & Movies, you can watch live TV and access movies and
other on demand entertainment on the go.

Sprint Zone

Access your Sprint account, get device information and help, find
recommended apps, and more.

Uber

Search and find transportation service using the Uber app. Request a
ride and get picked up within minutes.

Video

View videos on your phone.

Voice Recorder

Record voice memos and share them with others.

Voice Search

Search the Internet and your phone using voice commands

Voicemail

Visual Voicemail gives you a quick and easy way to access your
voicemail. Now you can find exactly the message you are looking for
without having to listen to every voicemail message first.

YouTube

YouTube is a video sharing website on which users can upload and
share videos. The site is used to display a wide variety of user-generated
video content, including movie clips, TV clips, and music videos, as well
as video content such as video blogging, informational shorts, and other
original videos.

Note: Available apps are subject to change.

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Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps

> Settings

> About device

.

2. Tap Status > SIM card status.

 You will see the number listed under My phone number.

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Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that don’t require a signal or data.
To turn on airplane mode:
1. Press and hold the Power key to display the device options menu.

2. Tap Airplane mode > TURN ON to turn Airplane mode on.

 Your phone is now in airplane mode. An airplane mode icon

displays on the Status Bar.

Tip: You can also access Airplane mode through the Notification panel. Drag the Status Bar down to
reveal the Notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
to turn Airplane Mode on.
To turn off airplane mode:
1. Press and hold the Power key to display the device options menu.

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2. Tap Airplane mode.

 Your phone’s wireless connection features are now restored.
Tip: You can also access Airplane mode through the Notification panel. Drag the Status Bar down to
reveal the Notification panel, slide the Quick settings buttons to the left, and then tap Airplane mode
to turn Airplane Mode off.

Enter Text
You can type on your phone using the touchscreen Samsung keyboard or Google voice typing.

Samsung Keyboard
Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically onscreen
when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use
the Google Voice typing option to enter text using your voice (see Google Voice Typing for details).
The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys
(like on a computer), along with enhancements and options that allow you to enter text faster and more
accurately, such as continuous key input, personalized usage dictionaries, and more.

Note: Depending on which app you're using (Messages, Email, etc.), the keyboard appearance may
differ.

Assigning the Samsung Keyboard for Text Entry
If you have multiple text input methods installed on your device, you can select the Samsung keyboard to
be your default text input method from Settings, or you can choose it at any time while entering text.
Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and
input methods are available for download at the Google Play store. See Google Play Store.

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27

From Settings:
■

From home, tap Apps
> Settings
then choose Samsung keyboard.

> Language and input

> Default keyboard, and

While entering text:
1. While entering text, drag down from the top of the screen to open the Notification panel.
2. Tap Select keyboard, and then choose Samsung keyboard.

Use Samsung Keyboard to Enter Text
■

Tap keys to enter text. While entering text, use these options:


If you make a mistake, tap
whole word or field.



Tap
to change the case of the text (the arrow will turn blue). Tap
all capitals (the key will turn blue).



Tap



Touch and hold
Voice Typing.



If you have more than one language selected in Samsung Keyboard settings, you can swipe

to delete incorrect characters. Touch and hold

to delete a

twice to switch to

to switch to a symbols keyboard, to enter symbols. There are two symbol keyboards.
to switch to Google Voice typing to enter text by speaking. See Google

your finger over

to switch between languages.

Configure Samsung Keyboard
■

From home, tap Apps

> Settings

> Language and input

> Samsung keyboard.

Google Voice Typing
Google Voice typing uses Google voice recognition to convert speech to text.

Use Google Voice Typing to Enter Text
1. While entering text, drag down from the top of the screen to open the Notification panel, and then
tap Select keyboard > Google voice typing.
– or –
Tap

on the Samsung keyboard.

– or –

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Touch and hold

on the Samsung keyboard, and then tap

.

2. Speak into the microphone and watch your text being entered onscreen.
3. If the text is incorrect, tap DELETE.
4. Once you have completed entering your text, tap the
reappear.

Back key. The onscreen keyboard will

Note: You can assign a new language to Google voice typing. Tap
add more languages, tap

and tap a language to select it. To

> Settings > Languages, tap the language(s) you want to add, tap SAVE,

and then tap the Back key

.

Configure Google Voice Typing
■

From home, tap Apps

> Settings

> Language and input

> Google voice typing.

Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting
text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
■

Double-tap text to highlight it, and then select from the following options:


Select all: Highlights all the text in the field.



Cut: Removes the selected text and saves it to the clipboard.



Copy: Copies the selected text to the clipboard.



Paste: Insert the last copied or cut text into the current field.



Clipboard: Display the clipboard to choose previously cut or copied text.

Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Hangouts, and the Google Play applications. Before you are able to access Google applications, you

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29

must enter your account information. These applications sync between your phone and your online
Google Account.

Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account
If you do not already have a Google Account, you can create one online or by using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup
application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play,
you do not need to use Gmail as the default account for your phone.

Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in.
3. Click Add account, and then follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm
and activate your new account.

Create a Google Account Using Your Phone
1. From home, tap Apps

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> Settings

> Accounts

.

30

2. Tap Add account.

3. Tap Google > Or create a new account.

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31

4. Enter your First name and Last name, and then tap NEXT.

5. Enter a desired Username, and then tap NEXT.

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6. When prompted, enter and re-type a password. Then tap NEXT.

7. Enter a valid phone number to help you recover your Google Account and password if you ever
forget it, and then tap NEXT.

Note: When setting up a new Google Account, either on your phone or online, you will be prompted to
add a secondary email address. Enter a second Gmail address or any other email address from which
you currently send and receive email. This address is used to authenticate your account should you ever
encounter problems or forget your password. It is strongly encouraged for Android users so you can
regain access to Google services and purchases on your phone.
8. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap
I AGREE.

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9. Your phone connects with the Google servers and displays your account information. Tap NEXT.

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34

10. Configure your Google data backup and communication, and then tap NEXT.

11. If desired, you can set up payment options for purchases through the Google Play store, and then
tap NEXT.

 You are signed in to your new Google Account.

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35

 Your Google Account is listed in Apps

> Settings

> Accounts

.

Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign
in to your Google Account.
1. From home, tap Apps

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> Settings

> Accounts

.

36

2. Tap Add account.

3. Tap Google.

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37

4. Tap Enter your email, enter your Gmail address, and then tap NEXT.

5. Enter your password and tap NEXT.

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6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap
ACCEPT.

7. Set up payment information for use in the Google Play store, and then tap NEXT.

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8. Tap the items from your Google Account that you want to sync to your phone. The checked items
will be synced. Tap NEXT to continue.

 You are now signed in to your Google Account, and your phone will start synchronizing with
your Google Account.
 Your Google Account is listed in Apps

> Settings

> Accounts

.

Note: Depending on your Google Account history, you may see a Get your apps & data screen instead
of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either
case.

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Google Play Store
Google Play is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or
mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.

Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by
Google Inc.). The company is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses,
etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access
your personal information or require us to disclose your customer information to the third-party application
provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
are not comfortable with the third-party application’s policies, don’t use the application.

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Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to
your personal information (such as your location, contact data, and more) or access to certain functions
or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps

> Play Store

.

2. When you open the Google Play store app for the first time, the Terms of Service window will
appear. Tap ACCEPT to continue.

3. Browse through the categories (APPS, GAMES, MOVIES & TV, MUSIC, BOOKS, or
NEWSSTAND), find an item you are interested in, and tap the name.



Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.



Search for an app. Tap the Google Play box, enter the name or type of app you are looking
for, and then tap

on the keyboard.

4. Tap an app to read a description about the app and user reviews.
5. Tap INSTALL (for free applications) or the price (for paid applications).
Note: If you did not set up a payment option during phone setup or when adding your Google Account,
you will be prompted to add a payment method when making a purchase from Google Play.

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6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the conditions,
tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and
installing the app.
 The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to
many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible
for the results of using this item on your phone.

Purchasing Applications
Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for
user or third parties.

Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
account is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps
2. Tap Menu

> Play Store

.

> My apps.

3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap REFUND, and then tap YES to confirm. Your app is uninstalled and the charge is cancelled.

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Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play store app.

Update an App Directly
1. From home, tap Apps

2. Tap Menu

Basic Operations

> Play Store

.

> My apps.

44

3. Tap the app you want to update, and then tap UPDATE > ACCEPT.

 The app update is downloaded and installed.

Set Automatic App Updates
1. From home, tap Apps

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> Play Store

.

45

2. Tap Menu

> My apps.

3. Tap the app you want to set for auto-update, and then tap More options

> Auto-update.

 The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.

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46

Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps

2. Tap Menu

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> Play Store

.

> My apps.

47

3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.

 The app is uninstalled and removed from your phone.

Get Help with Google Play
The Google Play store app offers a help option if you have questions or want to know more about the
app.
1. From home, tap Apps

Basic Operations

> Play Store

.

48

2. Tap Menu

> Help & Feedback.

 The Play Store Help page displays, where you will find comprehensive, categorized
information about Google Play.

Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.

Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an
incoming call will turn on your phone screen and show the Lock screen.

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To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.

Turn the Screen On and Unlock It
1. To turn the screen on, press the Power key.

 The Lock screen appears.
2. Swipe your finger across the screen to unlock it.

 The screen is unlocked.


If you have set up a screen lock, you will be prompted to draw a pattern, enter a PIN, or enter
a Password. See Screen Lock.

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Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System Update menu.

Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Software
You can update your phone's software using the System Update option.

Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps

> Settings

> Accounts

> Google > [your account].

2. Tap the ON/OFF switches to enable backup of each item.
3. Tap MORE > Sync now to sync your Google Account information.
To back up your Exchange Mail information:
1. From home, tap Apps

> Settings

> Accounts

> Microsoft Exchange ActiveSync.

2. Tap the ON/OFF switches to enable backup of each option (Calendar, Contacts, Email, Tasks).
3. Tap MORE > Sync now to sync your Microsoft Exchange ActiveSync information.
To back up your Google apps:
Your Google app purchases are saved remotely and can be re-installed after the update is applied.
1. From home, tap Apps
2. Tap Menu

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> Play Store

.

> My apps > ALL tab.

51

3. Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall.
4. Follow the onscreen instructions.

Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
■

From home, tap Apps

> Settings

> System Update

> Update now.

 Your phone automatically downloads and installs any available updates. You may be
required to power your phone off and back on to complete the software upgrade.
– or –
1. Locate the System Update Available icon

in notifications.

2. Drag the Status Bar down.
3. Tap

to open the System Updates screen.

4. Tap Download and follow the onscreen instructions. The downloading icon
Status Bar to indicate the phone is downloading the necessary files.

appears within the

5. Follow the prompts to install the update and restart your phone.

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Confirm Your Current Phone Software
1. From home, tap Apps

> Settings

> About device

.

2. Locate the software (Baseband) version read-only field.

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Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
1. From home, tap Apps

> Settings

> System Update

> Update Profile.

2. Follow the onscreen instructions.
 The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.

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Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps

> Settings

> System update

> Update PRL.

2. Follow the onscreen instructions.
 The phone will download and install the PRL update and you will see a confirmation when
complete.

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Your Phone Interface
The following topics describe how to use and customize your phone’s Home screen, understand the
Status Bar, and use the Notification panel.

Home Screen Basics
The Home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout
Your Home screen extends beyond the initial screen. Swipe the screen left or right to display additional
screens.

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56

Item

Description

Application Icons

Application icons are shortcuts to favorite applications. You can add and
remove these shortcuts as you wish.

Applications (Apps) List

Tap to open the applications (apps) list. The apps list key is a primary
shortcut available from all Home screens.

Notification Area

The notification area of the Status Bar (on the left) displays notifications
for incoming messages, missed calls, application updates, and more.

Primary Shortcuts

Primary shortcuts are application shortcuts that appear in the same
location on all of your phone’s Home screens. These are customizable
except for the Applications (Apps) shortcut, which remains static.

Status Area

The status area of the Status Bar (on the right) displays phone and
service status information such as signal strength, battery status, Wi-Fi
and data connectivity, ringer status, and time.

Status Bar

The Status Bar displays icons to notify you of your phone’s status (on
the right side) and notifications (on the left side).

Widget

Widgets are self-contained onscreen apps that reside on your phone’s
Home screen.

Note: The indicator above the primary shortcuts lets you know your current screen position.
Tip: Press the Home key to return to the main Home screen from any other screen.

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57

Extended Home Screens
In addition to the main Home screen, your phone features extended Home screens to provide more
space for adding icons, widgets, and more. Press the Home key to display the main Home screen and
then drag across the screen to move from the main screen to an extended screen.
●

Swipe left or right to go to an extended Home screen.

●

While on an extended screen, press the Home key to return to the main Home screen.

Add Home Screens
If you want to set up more shortcuts or widgets than you have space for, you can add more home
screens.
1. Touch and hold an empty area on a Home screen.
2. Scroll through the thumbnail screens to the right until you see a blank screen with a + sign.

3. Tap

to add the screen.

 A new blank home screen will be added to the far right of your screens.

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58

Status Bar
The Status Bar at the top of the Home screen provides phone and service status information on the right
side and notification alerts on the left. To view the Notification panel or access the quick settings menu,
tap the Status Bar and drag it down.

Status Bar Layout

Main Notification Icons
Icon

Notification
Missed call
New voicemail message
New email message
New Gmail message
New text or MMS message
New Hangouts message

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59

Icon

Notification
New Sprint Zone message
Event
USB connection
Alarm
Warning
Update available
Update downloading
Update successful
Keyboard active
More notifications available (drag down to view)

Main Status Icons
Icon

Status
Bluetooth active
GPS active
Wi-Fi active
Downloading
Mute mode
Vibrate mode
Speakerphone active
Network (full signal)

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60

Icon

Status
Network (roaming)
3G Data Service
3G Data Service is in use. The rays spin when data is being transferred.
Sprint Spark Enhanced LTE data service. The rays spin when data is being
transferred.
Airplane mode
Battery (charging)
Battery (full charge)

Notification Panel
Drag the Status Bar down to open the Notification panel. From there, you can check notifications,
download updates, open messaging apps, use the quick settings menu, and more.

Open the Notification Panel
■

Drag the Status Bar down. Slide your finger down from the top of the screen.

 The Notification panel opens. To check notifications, tap an item in the list.

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61

Close the Notification Panel
■

Drag the Notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap the Back key

to close the Notification panel.

Notification Panel Layout
The Notification panel gives you access to notifications, settings, and the quick settings menu.

Notification Panel Quick Settings
The Quick Settings list at the top of the Notification panel lets you quickly access frequently used settings
options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on
or off.
You can customize which settings are available in your Quick Settings list.
1. From a Home screen, drag the Status Bar down to display the Notification panel.

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62

2. Tap Edit

to display the quick settings panel options.

3. Drag buttons to arrange which options appear in the quick settings panel.




You will see two sets of buttons, Active Buttons on top and Available Buttons below.
•

You can have ten buttons active in the quick settings panel. These appear in the Active
Buttons list.

•

There will additional buttons shown in the Available Buttons list. These are not currently
active in the quick settings panel.

To add, remove, or move a button, touch and hold it and move it to the desired location.

4. Tap DONE when you are finished.
Note: You can only move buttons from Active to Available or vice-versa if there is space in the destination
area. For example, if there are already ten Active buttons, you will need to move one to Available before
dragging a different Available button up to the Active area.

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Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home
screen.

Operations for Rearranging the Home Screen
●

Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.

●

Deleting Widgets and Icons: From home, touch and hold an item and then drag it to
Delete

●

.

Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
Home Screen menu. Menu options include Wallpapers and Widgets.

Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap Wallpapers



.

You can also access the wallpaper menu through settings. From home, tap Apps
Settings

Your Phone Interface

> Wallpaper

>

.

64

2. Tap Home screen, and then tap an option to select the wallpaper.



Home screen: Set the background wallpaper for your Home screen.



Lock screen: Set the wallpaper for your phone’s Lock screen.



Home and lock screens: Set a wallpaper for both your Home screen and your Lock screen.

3. Select a wallpaper and tap SET AS WALLPAPER.
 The wallpaper is set.

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Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the Home screen.
1. From home, tap Apps

.

 The Apps list opens.
2. Touch and hold an app icon.
 The icon will disengage and you will see thumbnails of your Home screens.
3. Drag the icon to an empty location on one of the Home screens.
 The shortcut is added to the Home screen.

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Add Widgets to the Home Screen
You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a
Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of
widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many
others.
1. From home, touch and hold an empty space, and then tap Widgets

.

2. Touch and hold a widget icon.
 The icon will disengage and you will see thumbnails of your Home screens.
3. Drag the icon to an empty location on one of the Home screens.
 The widget is added to the Home screen.

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Add Folders to the Home Screen
You can group Home screen shortcuts into folders for convenient access.
1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of
another shortcut and release it.

2. Type a name for the folder and tap Done.
 A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
 The new shortcut is added to the folder.

Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.

Change the Folder Color
You can change the color of a folder.
1. From home, tap the folder to open it.
2. Tap

and select a color.

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Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail,
set up and manage contacts, and more.

Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.

Adjust In-Call Volume
■

Adjusting Call Volume: Press the Volume key up or down during the call.

Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.

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Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone

to display the phone screen.

 The phone app opens. If necessary, tap

to display the keypad.

2. Tap the number keys on the keypad to enter the phone number.



Phone App

As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap the contact to fill in the number on the keypad.

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3. Tap

to call the number.

 The phone dials the number. The call begins when the other party answers.
4. To end the call, tap

.

 The call ends.

Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the correct area code?
Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.

Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the Lock screen, swipe the Phone shortcut
2. Tap

up, and then tap EMERGENCY CALL.

.

 As long as you are in an area covered by wireless service, the emergency call is placed.

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To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone

3. Tap

If necessary, tap

.
to display the keypad.
.

 As long as you are in an area covered by wireless service, the emergency call is placed.

Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.

Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.

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Answer an Incoming Call
1. When a call arrives, drag

to the right to answer it.

 The call begins.
2. To end the call, tap

.

 The call ends.

Mute the Ringing Sound
■

To mute the ringer without rejecting the call, press the Volume key down.

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Reject an Incoming Call
■

When a call arrives, drag

to the left to reject it.

 The ringtone or vibration will stop and call will be sent directly to voicemail.

Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, drag REJECT CALL WITH MESSAGE up from the bottom of the screen.

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2. Tap one of the messages to send it to the caller.
 The selected message will be delivered to the caller.


You can edit the reject messages through the Call settings menu. From home, tap Apps
> Settings
> Applications
edit or create reject messages.

> Phone > Call rejection > Rejection messages and

In-Call Screen Layout and Operations
While you are on a call, you will see a number of onscreen options.

In-Call Screen Layout
Tap options to activate them during a call.

●

Add call


: Tap to initiate a conference call.

After the second call is placed, tap Merge to join the two calls (conference).

●

Extra volume

●

Bluetooth : Route the phone’s audio through a connected Bluetooth headset (On) or through
the speaker (Off).


: Increase the current volume of the call.

When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth
icon.

Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth
headset.

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●



To route the current call back to the phone, tap Bluetooth to temporarily use the phone.
Tap it again to route the call back to the connected Bluetooth headset.



When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker.

Speaker

: Route the phone’s audio through the speaker (On) or through the earpiece (Off).



Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume key.)



Deactivate Speaker to use the phone’s earpiece.

Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
●

Keypad/Hide

●

Mute

: Toggle the appearance of the onscreen keypad.

: Mute the microphone during an active call. Tap again to unmute the microphone.

Note: If Mute is activated, the speaker mode is deactivated.
●

End call: Tap

to end the current call.

Additional In-Call Options
■

Tap MORE to display additional in-call options:


Contacts: Display your Contacts list.



Message: Send a text or multimedia message while remaining on the call.



Memo: Create a new memo while remaining on the call.



Calendar: View your calendar while remaining on the call.

End of Call Options
When a call ends, you will briefly see an end-of-call options screen, which may include:
●

View contact: Display the contact information for the caller.

●

Create contact: Create a new contact entry for the caller. See Add a Contact.

●

Update existing: Add the caller's phone number to an existing contact entry. See Edit a Contact.

●

Add event: Schedule a meeting and invite the caller. See Add an Event to the Calendar.

●

Call: Place a call to the caller.

●

Message: Address a text message to the caller. See Send a Text Message.

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Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone

.

2. Tap CONTACTS to display the Contacts list.

 The Contacts list appears.

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77

3. Tap a contact.

4. Tap Call

next to the number you want to call.

 The phone dials the number. The call begins when the other party answers.
5. To end the call, tap

.

Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to
right to place a call to the entry’s primary number.

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Call from Call Logs
The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone

.

2. Tap LOG to display the call logs list.

 The call logs list appears.

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3. Tap an entry to display the call details.

4. Tap

to place a call.

 The phone dials the number. The call begins when the other party answers.


For additional options, tap the name or number.

5. To end the call, tap

.

Tip: You can also place a call directly from the Call logs list. Swipe the entry you want to call from left to
right to place a call.

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Optional Services
The following topics outline additional voice-related services available with your phone, including call
services, voicemail, and more.

Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a
password to protect against unauthorized access. Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone

to display the phone screen.

 The phone app opens. If necessary, tap

Phone App

to display the keypad.

81

2. Touch and hold

to dial your voicemail number.

 Your phone dials the voicemail access number.
3. Follow the system prompts to:


Create your password.



Record your name announcement.



Record your greeting.

Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.

Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the
message you are looking for without having to listen to every voicemail message first. This feature
periodically goes out to your voicemail, and gathers the caller information from all of the current
voicemails. It then populates a list with the caller name and number, along with the length of time and
priority level of the voicemail message.

Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You
should set up your voicemail and personal greeting as soon as your phone is activated. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.

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1. From home, tap Apps

> Voicemail

.

– or –
Tap Phone

, and then tap

to access your Visual Voicemail.

2. Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation
of the visual voicemail services.
3. At the end of the welcome screens, a Personalize your voicemail prompt displays.

4. Tap Personalize now and follow the system prompts to:


Create a password (part of standard voicemail).



Record your name announcement.



Record your greeting.

Important: Voicemail Password – It is strongly recommended that you create a password when setting
up your voicemail to protect against unauthorized access. Without a password, anyone who has access
to your phone is able to access your voicemail messages.

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Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps

> Voicemail

.

 You will see the voicemail inbox.
2. Tap a message, and then tap Play

to review it.

Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging,
and other options. For an explanation of all your options, tap More options
Menu > Visual Voicemail Settings.

Phone App

> Help > Visual Voicemail

84

Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages
without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.

You can navigate through voicemail messages as frequently as you would like. You can even move to the
next or previous message before you are finished listening to the current one.

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Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps

> Voicemail

.

2. The following options are available when viewing new voicemail messages:


Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service
requires an additional monthly charge.)



Play all new: Play all new messages.



Select multiple: Perform an action on multiple messages.



Compose Avatar message: Send an animated voice message to friends. You can also
compose an Avatar message by tapping



.

More options: Access Search, Settings, and Help features.

3. Tap a message to review it. The following options are available while listening to voicemail
messages:


Call: Dial the number the message came from.



Share: Send the message via Wi-Fi Direct, social accounts, and so on.



Delete: Delete selected messages.



Reply: Reply to the message via text or voice message.



More options: Access Archive, Settings, and Help features.

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4. Touch and hold a message to manage your messages. The following options are available:



All: Select all messages.
Delete: Delete the selected messages.



Archive: Save this message.



Mark as Read: Mark this voicemail as being read.



Mark as Unread: Mark this voicemail as not being read.

Note: Not all options are available for all messages.

Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and
more.
1. From home, tap Apps

Phone App

> Voicemail

.

87

2. Tap More options

> Settings.

 You will see the voicemail settings menu.
3. Select an option to change its settings:


Avatar: Configure you Avatar options.



Display: Change your voicemail message theme and enter a name to identify yourself to
people when replying or forwarding messages.



Help: View help topics for using Visual Voicemail.



Preferences: Change your Visual Voicemail application preferences.



Sound: Change your sound/speakerphone options.



Updates: Check for updates.



About Voicemail: View information about the application.

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Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves
you from having to navigate within the voicemail menu.
1. From home, tap Apps

2. Tap More options

> Voicemail

.

> Settings > Preferences > Personalize voicemail.

3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.

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Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice
messages.
1. From home, tap Apps

2. Tap More options

> Voicemail

.

> Settings > Display > Display name.

3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.

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Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls
and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor
cellular reception.
1. From home, tap Apps

2. Tap Wi-Fi Calling

> Settings

and follow the online prompts to set up Wi-Fi Calling.

 Wi-Fi Calling is set up. You will see
connected, or

Phone App

.

in the status bar when Wi-Fi Calling is active and

if Wi-Fi Calling is set up but you are not connected to a Wi-Fi network.

91

Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap
tap

to place a call, and

to end a call.

For more information, see Wi-Fi Calling Settings.

Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If
you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone

to display the phone screen.

 The phone app opens. If necessary, tap
2. Tap

to display the keypad.

.

3. Enter a phone number.
4. Tap

.

 Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.

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Call Waiting
When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you are on a call:
■

Slide

to the right. (This puts the first caller on hold and answers the second call.)

To switch back to the first caller:
■

Tap Swap

Phone App

.

93

Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone

to display the phone screen.

 The phone app opens. If necessary, tap
2. Tap

to display the keypad.

.

3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap

.

 You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.

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To deactivate Call Forwarding:
1. From home, tap Phone

.

 The phone app opens. If necessary, tap
2. Tap
3. Tap

to display the keypad.

.
.

 You will hear a tone to confirm the deactivation.

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Call Settings
The Call settings menu lets you configure your voicemail options and a number of other settings for the
phone application.

Access Call Settings
■

From home, tap Apps

> Settings

> Applications

> Phone

.

– or –
From home, tap Phone

> MORE > Settings.

 The Call settings menu displays.

Call Settings Options
Use the Call settings menu to adjust the following settings:
Setting

Description

Swipe to call or send
messages

Place a call to a displayed contact by swiping right. Send a message to
a displayed contact by swiping left.

Call rejection

Create or edit messages to reject incoming calls.

Answering and ending calls

Answer calls by pressing the Home key or using voice commands. End
calls by pressing the Power key or using voice commands.

Automatic answering

Automatically answer incoming calls after a set time while a headset or
a Bluetooth device is connected.

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Setting

Description

Call alerts

Vibrate or play tones when calls are answered or end. Alarms and
notifications can be turned off during calls.

Ringtones and keypad tones

Select or create your default ringtone, set the phone to vibrate when
ringing, and play a tone when the dialing keypad is tapped.

More settings

●

TTY mode: Enable service on your phone.

●

Hearing aids: Improve the sound quality of your phone when
using hearing aids.

US dialing

Replace + with the international dialing code, except when entering +1.

International dialing

Enter the international dialing code automatically.

DTMF tones

Set the length of DTMF tones, which are used when pressing the
keypad while on a call.

Voicemail settings

Configure your voicemail.

For more information about Call settings, see Phone Settings.

Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your Google
Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.

Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is left uncharged. Accident or
malfunction may also cause loss or change to information. It is recommended that you keep a
separate copy of contacts and other important information. The company is not responsible for any
damages from lost or changed contacts.

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Add a Contact
You can add contacts from the Contacts application. Enter details such as name, phone numbers, email
addresses, mailing addresses, and more.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.
2. Tap

to add a contact.

 The Save contact to screen appears.

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3. If you have multiple account types associated with your phone, select a contact type.


Select Device as the sync account if you want your contacts on your phone only; they will not
be synced with your Google Account.



Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online. If you have multiple Google Accounts set up,
you will need to pick a specific account.



Select Samsung account to sync your contacts automatically with your Samsung account.



Select Microsoft Exchange ActiveSync to sync your contacts automatically with your
Microsoft Exchange account.

Note: If you do not see the Save contact to screen and you have multiple accounts set up, you can select
an account by tapping the account type in the upper left corner.
4. Use the keyboard to enter as much information as you want.



Photo: Tap



Name: Enter the contact’s name.



Phone number: Enter a phone number for the contact.



Email: Enter an email address.



Groups: If desired, assign the contact to one or more contact groups.



Ringtone: Select a specific ringtone for this contact.



ADD ANOTHER FIELD: Add additional information such as Address, Notes, Nickname,
Relationship, etc.

Phone App

to assign a picture to the contact.

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Note: To select a type (label) for a phone number, email address, or address (such as Mobile, Home,
Work, etc.), tap the type to the right of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap

on the right side of the entry field.

5. When you have finished adding information, tap SAVE.

 The contact is added.

Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone

to display the phone screen.

 The phone app opens. If necessary, tap

Phone App

to display the keypad.

100

2. Enter a phone number and tap Add to Contacts.

3. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update
existing.


For an existing contact, tap the contact name and select a number type for the new number.



For a new contact, enter the name and any additional information.

4. Tap SAVE.
 The contact is added.

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Check Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.
2. Tap a contact to view its details.

 The contact’s detailed listing appears.

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Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.

Item

Description

Add new contact

Add a new contact.

Contact

Tap to show the contact’s details.

GROUPS

Show contact groups.

Image

Tap to show the contact’s details.

MORE

Access additional options.

Search

Search contacts.

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Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.
2. Tap a contact to view its details.

 The contact’s detailed listing appears.
3. Tap EDIT.
4. Tap any field you want to change or add. See Add a Contact.

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5. Add or edit the information, and then tap SAVE.

 Your changes are saved to the contact entry.

Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.

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105

2. Tap a contact to view its details.

 The contact’s detailed listing appears.
3. Tap MORE > Delete > DELETE.

 The contact is deleted.
Tip: You can also touch and hold the contact from the Contacts list and tap DELETE > DELETE.

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Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.
2. Tap a contact to display it, and then tap MORE > Share contact.

 You will see list of sharing methods.

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3. Select a sharing method:


Android Beam: Send the information using NFC and Android Beam.



Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and
sending via Bluetooth.



Contacts: Share files up to 1 GB using Contacts.



Drive to save the information to your Google Drive account.



Email to send the information as an email attachment. See Compose and Send Email.



Gmail to send the information as a Gmail attachment. See Create and Send a Gmail
Message.



Messages to send the information in a text message. See Send a Multimedia Message
(MMS).



OneDrive: Save the information to your OneDrive account.



OneNote: Save the information to your OneNote account.



Wi-Fi Direct: Send the information to another device via Wi-Fi Direct. See Wi-Fi Direct.

4. Complete the required steps as prompted for the selected method.
 The selected contact will be shared.
Note: Available sharing methods may differ depending on your phone's configuration.

Profile Sharing
Share your profile information with your contacts. You can select which contacts you want to share it with,
as well as select additional information you want to share.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.

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108

2. Tap your profile under My profile.

 Your profile displays.
3. Tap Profile sharing, and then tap the ON/OFF switch to enable the feature.

4. Set Profiling sharing options:


Share with: Share your profile with the public, all contacts, your favorite contacts, or selected
contacts.



Shared profile info: In addition to your name, status, and profile picture, you can share your
email, organization, address, and date of birth.



Registered information: View and set the registered information for your phone number.

Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features
Terms and Conditions and Privacy Policy. Review the terms and tap AGREE to continue.

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Import Contacts
Import (load) contacts that have been backed up to device storage.

Import Contacts from Device Storage
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.
2. Tap MORE > Settings > Import/Export contacts.

 You will see the Import/Export contacts menu.
3. Tap IMPORT.
4. Select a destination for the imported contacts.

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5. Follow the onscreen instructions to complete the import.
 The contacts are imported and stored in the selected account.

Back Up Contacts
If you are saving contacts to an account that does not automatically back them up via the Cloud, you can
manually back them up to your phone’s memory for re-import if needed.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.
2. Tap MORE > Settings > Import/Export.

 You will see the Import/Export contacts menu.

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3. Tap EXPORT.
4. Select an export location.
5. Follow the onscreen instructions to complete the export.
 The contacts are exported.

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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google), personal and
corporate email, text and multimedia messaging, social networking accounts, and Hangouts.

Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your wireless
phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture
slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
For information about setting options for the Messages app, see Messages Settings.

Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Apps

> Messages

2. On the Messages screen, tap Compose

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. The Compose screen opens.

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3. Fill in one or more recipients. You can:


Enter phone numbers directly in the Enter recipients field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.



Tap Recipients
, and then select the contacts to whom you want to send the message.
You can also select contact groups as recipients. When you have selected all the message
recipients, tap DONE.

4. Tap the Enter message field and then start composing your message.

Note: You can add a subject line by tapping MORE > Message options > Add subject.
5. When done, tap

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Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with
pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Apps

> Messages

2. On the Messages screen, tap Compose

.

. The Compose screen opens.

3. Fill in one or more recipients. You can:


Enter phone numbers directly in the Enter recipient field. If you are sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your Contacts list are displayed. Tap a match
to enter that number or address directly.



Tap the
icon, and then select the contacts to whom you want to send the message. You
can also select contact groups as recipients. When you have selected all the message
recipients, tap DONE.

4. Tap the Enter message field, and then start composing your message.
Note: You can add a subject line by tapping MORE > Message options > Add subject.

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5. Tap

and select from the following file attachments:



Image: Attach a stored picture. See Gallery.



Take picture: Take a new picture and attach it. See Camera and Video.



Video: Attach a stored video. See Gallery.



Record video: Record a new video and attach it. See Camera and Video.



Audio: Attach a stored music file or voice recording.



Record audio: Make a voice recording and attach it. See Voice Recorder.



Memo: Attach a memo. See Memo.



Calendar: Select the calendar event you want to attach. See Calendar.



Maps: Add your current location (requires GPS to be turned on) or a location you pick on a
map to your message. See Google Maps.



Contacts: Select a contact from your phone, and then select which contact information you
want to attach. See Contacts.

6. To make changes to or remove your attachment, touch and hold the item.
7. Tap Send

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to send the MMS message.

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Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you are composing, tap MORE > Message options > Add slide to
add space for a new slide.
2. Tap the space for the slide.
3. To compose your slideshow, do any of the following:


Add a picture: Tap



Add a video: Tap
> Video and select a video. (You cannot add both a picture and a
video on the same slide.)



Add music or a voice recording: Tap



Add a new slide: Tap MORE > Message options > Add slide.



Preview your slideshow: Tap MORE > Message options > Preview.



For more options, tap MORE > Message options and select an option.

> Image and select a picture.

> Audio and select a file.

4. When you have finished composing the multimedia message, tap Send

.

Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS
message. Tap
and select a file type, location, and file and then repeat it for additional slides. Your
phone will automatically compile a slide show.

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Save and Resume a Draft Message
While composing a text or multimedia message, tap Back key
to automatically save your message
as a draft. Your message will display “Draft” on the main Messages screen.
To resume composing the message:
1. From home, tap Apps

> Messages

.

2. Tap the message to resume editing it.

3. When you finish editing the message, tap

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118

New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message
briefly in the Status Bar when you receive a new text or multimedia message.
A new message icon
also appears in the notifications area of the Status Bar to notify you of a new
text or multimedia message. The Messages application icon also displays the number of new messages
.
■

To open the message, drag the Status Bar down to open the Notification panel. Tap the new
message to open and read it.
– or –
From home, tap Apps

> Messages

, and then tap the conversation.

For information on reading and replying to messages see Manage Message Conversations.

Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped
into conversations or message threads in the Messages screen. Text or MMS conversations let you see
exchanged messages (similar to a chat program) with a contact on the screen.

Read a Text Message
■

Do one of the following:


On the Messages screen, tap the text message or conversation to open and read it.



If you have a new message notification, drag the Status Bar down to open the Notification
panel. Tap the new message to open and read it.

To return to the Messages screen from a conversation, tap Back key

.

Note: To view the details of a particular message, in the conversation, touch and hold the message to
open the options menu, and then tap View message details.
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the
Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial
the number or add it to your contacts.

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View a Multimedia Message (MMS)
1. From home, tap Apps

> Messages

.

2. On the Messages screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.


If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more
information, see Contacts.



If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar.



For other media (like photos or videos), you can choose where to save the attachment and
which app to use to open it.

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4. To save the attachment to device memory, touch and hold the attachment, and then tap
Save attachment.

Note: When Auto retrieve in MMS settings is disabled, only the message header is downloaded. To
download the entire message, tap the Download button in the message.
Note: If you are concerned about the size of your data downloads, check the multimedia message size
before you download it.

Reply to a Message
1. From home, tap Apps

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> Messages

.

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2. On the Messages screen, tap a conversation to open it.

3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send
Note: To reply to a text message with a multimedia message, open the text message and tap
text message is automatically converted into a multimedia message.

.

. The

Delete Conversations
1. From home, tap Apps

> Messages

.

2. On the Messages screen, touch and hold a conversation to delete.
3. Select any additional conversations you want to delete, and then tap DELETE.

Delete Message
1. While viewing a conversation, touch and hold a message.
2. Tap Delete > DELETE.

View Contact Information from a Message
When you receive a message from someone in your stored contacts, you can tap the contact’s picture or
icon in the conversation to open a menu of options. Depending on the stored contact information, you can
view the contact details, place a phone call or send an email message to the contact, and more.

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Create and Send Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See
Google Account for details.

Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone
from receiving Gmail.

Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps

> Gmail

.

 The Gmail inbox opens.

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2. In the inbox, tap Compose

.

 The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send

.

 The Gmail message is sent.

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Gmail Composition Options
●

Adding Cc/Bcc: In the To field, tap

●

Attaching Pictures or Videos: In the mail composition window, tap Attach file
or Insert from Drive. Locate and tap the picture or video you want to attach.

●

Save draft (send later): While composing your message, tap More options
The message is saved as a draft for later.

●

Discard: In the mail composition window, tap More options

to display Cc and Bcc fields.

Note: To view your draft email messages, in the inbox, tap Menu
messages, in the inbox, tap Menu

> Attach file

> Save draft.

> Discard > DISCARD.
> Drafts. To view your sent

> Sent.

Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.

Open New Gmail Messages from Notifications
When new Gmail arrives, you will see

in the Status Bar.

1. Drag the Status Bar down to display the Notification panel.

2. Tap the new message from the Notification panel.
 The new Gmail message opens.


If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox.

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Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail inbox.
1. From home, tap Apps

> Gmail

.

 The Gmail inbox opens.
2. Tap the message thread you want to view.

 The message thread opens, with the newest message displayed.

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Options when Reviewing Gmail Messages
●

Replying to Gmail Messages: With the Gmail message open, tap Reply
reply message, and tap Send


●

, compose your

.

To reply to all, tap More options

> Reply all.

Forwarding Gmail Messages: With the Gmail message open, tap More options
enter a recipient and an additional message, and tap Send

Tip: You can also access Reply
of the message.

, Reply all

, and Forward

> Forward,

.
options by scrolling to the bottom

Manage Gmail Messages
Your phone give you control over how you manage your Gmail messages, with labels, thread
management, search capabilities, adding multiple Google Accounts, and more.

Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label “Inbox” is automatically
added to the thread. By then adding the label “travel,” all threads with “travel” are shown in a list.
1. From home, tap Apps

> Gmail

.

 The inbox opens.

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2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options

> Move to.

3. Tap a label for the thread.
 The thread is added to the selected label.

Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.
1. From home, tap Apps

> Gmail

.

 The inbox opens.

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2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap Archive

.

 The thread is now archived.

Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long threads
that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives
that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
1. From home, tap Apps

> Gmail

.

 The inbox opens.

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2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options

> Mute.

 The thread is now hidden.

Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can
simply delete it from the inbox.
1. From home, tap Apps

> Gmail

.

 The inbox opens.

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2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap Delete

.

 The thread is deleted.

Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. From home, tap Apps

> Gmail

.

 The inbox opens.

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2. Tap Search

.

3. Enter your search text and tap Search

.

 The search results appear. Tap a message or thread from the list to display it.

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Report Spam or Phishing Gmail
You can report spam or phishing Gmail messages from your phone’s Gmail inbox.
1. From home, tap Apps

> Gmail

.

 The inbox opens.
2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to
it, and then tap More options

> Report spam or Report phishing.

 The selected message is reported as spam or phishing.

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Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings
> Accounts menu.
1. From home, tap Apps

> Settings

> Accounts

> Add account.

2. Tap Google.

3. Follow the prompts to sign in to your Gmail account, or tap Or create a new account to add a
new Gmail account. See Create a Google Account or Sign In to Your Google Account for details.

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4. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap NEXT.
 You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.

Switching Between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
1. From home, tap Apps

> Gmail

.

 The inbox opens.
2. Tap Menu

.

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3. Tap the icon for the account you want to view from the list at the top of the menu.
 The selected account inbox is displayed.

Email
Use the Email application to send and receive email from your webmail or other accounts, using POP3 or
IMAP, or access your Exchange ActiveSync account for your corporate email needs.

Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set
up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name,
etc., so you can get set up successfully.
1. From home, tap Apps

> Email

.

 A window for adding an account appears if no email account has been previously set up.
2. Follow the onscreen instructions to set up your email account.
 The email account is set up and you will begin receiving email.

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Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your
phone.

Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps

> Email

.

 The email inbox opens.
2. Tap MORE > Settings > Add account.

3. Follow the onscreen instructions to complete the account setup.
 The email account is added and you will begin receiving email for the account.

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Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
1. From home, tap Apps

2. Tap

> Settings

> Accounts

.

Add account > Email.

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3. Enter the Email address and Password for the email account and then tap NEXT.

 Tapping NEXT prompts your phone to attempt a “regular” email setup and test the incoming
and outgoing servers.


If you have custom settings you need to configure, tap MANUAL SETUP and enter your
settings. These may include mail type, user name, password, server, security type, etc.

4. Select your sync settings and then tap NEXT.

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5. Enter an account name and a display name and tap DONE to complete setup.

 The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter
more details. You should get all pertinent information for the email account, such as incoming and
outgoing server settings, before you proceed.

Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful
Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s
Exchange Server administrator for required account settings information.

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1. From home, tap Apps
Exchange ActiveSync.

> Settings

> Accounts

> Add account > Microsoft

2. Enter the Email address and Password for the email account and then tap MANUAL SETUP.

3. Enter the required information.


Email address: Enter your email address.



Domain\username: Enter your network domain and username, separated by “\”.



Password: Enter your network access password (case-sensitive).



Show password: Display the password as you enter it.

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

Exchange server: Enter your system’s Exchange server remote email address. Obtain this
information from your company network administrator.



Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires
SSL encryption.



Use client certificate: Tap to place a checkmark in the box, if your system requires
certification.

4. Tap NEXT and follow the onscreen prompts to configure options for the account.

5. Enter an account name and a display name and tap DONE to complete setup.
 Your corporate email account is set up and you will begin receiving email for the account.

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Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your productivity
by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps

> Email

.

 The email inbox opens.


If you want to switch to a different email account, tap the account name at the top of the
screen and select another account.



You can also view multiple inboxes at once. Tap the account name at the top of the screen
and then tap Combined inbox to see messages from all your configured email accounts.

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2. Tap Compose

.

 The email composition window opens.
3. Enter the message recipient(s), subject, and message.


To attach a picture or other type of file to your message, tap ATTACH, select a file type, and
select the file(s) to attach.



For additional options when composing email messages, tap MORE and select an option.

4. Tap SEND.

 The email message is sent.

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Open New Email Messages from Notifications
When new email arrives, you will see

in the Status bar.

1. Drag the Status bar down to display the Notification panel.

2. Tap the new message from the Notification panel.
 The new email message opens.


If you have two or more new email messages, tapping the notification opens the email inbox.
Tap a message to open it.

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Open Email Messages from the Inbox
You can also open and read email messages directly from the email inbox. Reading and replying to email
on your phone is as simple as on your computer.
1. From home, tap Apps

> Email

.

 The email inbox opens.
2. Tap the message you want to view.

 The email message opens.
Tip: Tap the account name at the top of the screen to switch to a different email account.
3. Tap Reply

or Reply all

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Options When Reviewing Email Messages
●

Resetting Mail as Unread: Touch and hold a read message, and then tap MORE > Mark as
unread.

●

Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and
then tap DELETE > DELETE.


When reading an email, tap

Delete > DELETE.

●

Replying to Email Messages: With an email message open, tap Reply
compose your reply message, and tap SEND.

●

Forwarding Email Messages: With the email message open, tap Forward
recipient and an additional message, and tap SEND.

or Reply all

,

, enter a

Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the
account on your phone.
1. From home, tap Apps

> Email

.

 The email inbox opens.

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2. Tap MORE > Settings.

3. Tap the account name, and then tap REMOVE > REMOVE.

 The account is deleted from your phone.
Note: You can also delete email accounts from the Accounts menu in Settings. From home, tap Apps
> Settings
> Accounts
, tap the account you want to delete, and then tap MORE > Remove
account > REMOVE ACCOUNT.

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Manage Your Email Inbox
Your email inbox provides management options for viewing, sorting, and deleting your email messages.

View Your Email Inbox
1. From home, tap Apps

> Email

.

 The email inbox opens.
2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view
to see all your email inboxes at once.

Sort Email Messages
1. On the email account inbox, tap MORE > Sort by.
2. Select options for sorting email messages.

Delete Email Messages
1. On the email account inbox, touch and hold the message you want to delete.


Tap additional emails to delete.

2. Tap DELETE > DELETE.

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Priority Senders
Messages from priority senders automatically display at the top of your email inbox. Emails from priority
in their subject line.

senders display

To add priority senders:
1. On the email account inbox, tap PRIORITY SENDERS.
2. Tap

Tap to add priority senders.

3. Select a recommended contact, or tap the CONTACTS tab to select additional contacts.
4. Tap DONE.
To view only emails from priority senders:
■

On the email account inbox, tap

PRIORITY SENDERS.

Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization options,
out-of-office messages, account settings, and so on.
To access Exchange ActiveSync settings:
1. From home, tap Apps

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> Email

.

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2. Tap MORE > Settings.

3. Tap the Exchange ActiveSync account name to view its options.



The following options are available:
•

Sync account: Keep the account synchronized on your phone.

•

Account name: Change the account name.

•

Always Cc/Bcc myself: Send a copy of each email you send to yourself.

•

Signature: Enable and configure your signature for each email you send.

•

Show images: Show all images in emails.

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•

Auto download attachments: Automatically download attachments when connected to
a Wi-Fi network.

•

Sync schedule: Configure a schedule for syncing your email account.

•

Period to sync Email: Configure how far back in time you want to sync your email
account.

•

Limit retrieval size: Set a limit to the size of email messages you want to receive on
your phone.

•

Limit retrieval size while roaming: Set a different email size limit when your phone is
on roaming.

•

Out of office settings: You can set your Out of Office status and auto-reply message
right from your phone.

•

Folder sync settings: Select which email folders to sync with the server.

•

Period to sync Calendar: Set the time period for syncing your calendar with the server.

•

Empty server trash: Delete the content of the trash folder on the server.

•

In case of sync conflict: Select whether the device or the server has priority during a
sync conflict.

•

Sync Contacts: Sync your Contacts with your Exchange account.

•

Sync Calendar: Sync your calendar with your Exchange account.

•

Sync Task: Sync your tasks with your Exchange account.

•

Security options: Manage encryption and signature options for outgoing email.

•

Exchange server settings: Modify the Exchange server settings for this email account.

Data Services General Information
(LTE and 3G Networks)
The following topics will help you learn the basics of using your data services, including managing your
user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is
loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in
fact they are functioning properly. Allow the phone some time to process your data usage request.

Sprint Spark LTE
The Sprint Spark enhanced LTE network provides your phone with wireless Internet access over greater
distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to Sprint
Spark, you need to be in an area covered by the Sprint Spark enhanced LTE network.

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For more information about the availability of Sprint Spark in your location, visit sprint.com/coverage.
Note: The availability and range of the network depends on a number of factors, including your distance
to the base station, and infrastructure and other objects through which the signal passes.

Set Your Network Options
1. From home, tap Apps

> Settings

> Mobile networks

> Network mode.

2. Select an option.

 The phone will scan for the best available Sprint network and will automatically connect to it.
When your phone is connected to the Sprint Spark enhanced LTE network, the Sprint Spark icon
appears in the Status Bar.

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Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for
your phone to connect to it.

Your User Name
When you buy your phone and sign up for service, you’re automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com”. (For example, the third John
Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you network. Your user name is
automatically programmed into your phone. You don’t have to enter it.

Find Your User Name
You can find your user name through your phone's device menu.
1. From home, tap Apps

Messaging and Internet

> Settings

> About device

.

154

2. Tap Status.

 You will see your user name under the “Username” heading.

Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.
1. From home, tap Apps

Messaging and Internet

> Settings

> System Update

.

155

2. Tap Update Profile.

 Your phone will download and install the profile update.

Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen.
The following symbols are used:
Icon

Status
Network (full signal): The number of bars indicates the strength of the signal. More
bars mean a better signal.
Sprint Spark Enhanced LTE data service: Your phone is connected to the Sprint
Spark enhanced LTE network. The rays spin when data is being transferred.
3G (data service): Your phone is connected to the 3G network. When the icon is
animated, your phone is transferring or receiving data.

Browser
Your phone’s Web browser gives you full access to both mobile and traditional websites on the go using
3G, 4G, or Wi-Fi data connections.

SSL/TLS
SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting
sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive

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private information, credit card numbers, corporate secrets, etc., and provide protection against online
threats (eavesdropping, falsification, impersonation, etc.).

SSL/TLS Cautions
When opening a secured page, users must decide as their responsibility whether or not to open the
page with use of SSL/TLS. Sprint and the applicable Certification Authorities make no guarantees
whatsoever to users regarding security of SSL/TLS.

Use the Browser
Launching the browser is as easy as tapping an icon.
■

From home, tap Apps

> Internet

.

 The browser opens.


The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone
number to access the Sprint Mobile home page.



You can also launch the browser by tapping a URL in a text message, email message, or
Gmail message.

Tip: To change the phone’s default launch page to your current page, tap MORE > Settings >
Homepage > Current page.

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Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. From home, tap Apps

> Internet

.

 The browser opens.
2. Navigate to the Web page you want to bookmark, and tap Bookmarks

> ADD.

 The add bookmark window opens.
3. Check or change the bookmark title, URL, etc., and then tap SAVE.
 The Web page is added to bookmarks.

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Bookmark Options
●

Editing Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, tap
MORE > Edit bookmark, edit the bookmark, and then tap SAVE.

●

Deleting Bookmarks: From the browser, tap Bookmarks
then tap DELETE.

, touch and hold a bookmark, and

View Browser History
Use the browser menu options to view your browsing history.
1. From home, tap Apps

> Internet

.

 The browser opens.

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2. Tap Bookmarks

.

 The bookmark window opens.
3. Tap the History tab, and then tap an entry.

 The Web page opens.

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Open New Browser Tab
Use tabs to switch between websites quickly and easily.
1. From home, tap Apps

> Internet

.

 The browser opens.
2. Tap Tabs

.

 The window opens.


If you don’t see Tabs
, drag the Web page down to display the address bar on top and
the options bar on the bottom.

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3. Tap NEW TAB.
A new window appears.


To switch windows, tap Tabs

, and then touch a thumbnail.

Browser Settings
Configure settings for your phone’s browser. See Internet Settings.

Chrome Browser
In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other
Web preferences for use on your phone.
1. From home, tap Apps

> Chrome

.

 Chrome opens.

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2. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL).

 The search results appear or a Web page opens.

Chrome Support
■

To find on-phone help with Chrome, from Chrome, tap More options

> Help & feedback.

 A Web page will open displaying Google help for Chrome.
Tip: For more information, from your computer, visit: google.com/chrome.

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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with
a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and
videos.

Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.

Capturing Pictures/Videos
●

File Format for Pictures: File format for pictures is JPEG (.jpg).

●

File Format for Videos: File format for videos is MPEG4 (.mp4).

Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
This may discolor color filter and affect color of images.

Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the
flash at other people's eyes. It may affect eyesight.

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Take a Picture
You can take high-resolution pictures using your phone’s camera.
1. From home, tap Apps

> Camera

.

 The camera viewfinder appears.
2. Aim the camera at your subject and then tap

.

 The shutter clicks and the picture is captured and saved to your phone.
Tip: You can launch the camera from the lock screen. Swipe
camera.

up from the lock screen to open the

Note: You can take pictures either in portrait (step 1 above) or landscape (step 2 above) orientation.

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Viewfinder Screen
The Viewfinder screen lets you view your subject and access camera controls and options.

●

●

Shortcuts Menu: Gives quick access to frequently-used camera settings:


Effect: Add a special graphical effect.



HDR (Rich tone): Save the picture in HDR (rich tone) only.



Timer: Take time-delayed pictures or videos.



Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear
camera only).

Camera Settings: Opens the camera settings menu and lets you change additional camera
settings. See Camera Options and Settings.

●

Gallery: View your picture or video in the Gallery application.

●

Record Video: Begin recording video.

●

Capture Picture: Take a picture.

●

●

Switch Between Front/Rear Cameras: Switch between the rear camera and the front
camera.
Shooting Modes: Select a shooting mode.

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Record Videos
Record high-quality videos using your phone’s video camera.
1. From home, tap Apps

> Camera

.

 The camera viewfinder appears.
2. Aim the camera at your subject and then tap Record

.

 Video recording begins.
3. Tap

to pause recording. Tap

to stop recording.

 The camera stops recording and the video is captured and saved to your phone.

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Shooting Modes
Your phone’s camera offers many shooting modes, to make your pictures or videos special.
1. From home, tap Apps

> Camera

.

 The camera viewfinder appears.
2. On the Camera screen, tap MODE to choose a shooting mode. Scroll available modes, and then
tap a mode to select it.



Auto: Automatically adjusts the exposure to optimize the color and brightness of pictures. In
Auto mode, you can take single or burst shots. (Take burst shots by holding Capture to take
multiple shots until you lift your finger.)

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

Pro: Adjust the ISO sensitivity, exposure value, white balance, focal length, and color tone
manually while taking pictures.



Panorama: Take multiple pictures to merge into one expansive picture. You can create a
horizontal or vertical panorama picture.



Continuous shot: Touch and hold the capture button to take continuous photos.



Beauty face: Automatically enhances facial features.



Rear-cam selfie: Take a self-portrait using the rear camera.



Sound & shot: Adds a few seconds of background sound to enhance pictures.



Sports: Allows you to capture clear shots of a moving subject.



HDR (Rich tone): Allows you to take pictures in various exposures and merge them to create
pictures with rich color.



Night: Allows you to take clearer, brighter pictures in low light.



Animated GIF: Allows you to create a picture containing animated elements.



Selfie: Take a self-portrait using the front camera.



Wide selfie: Take wide-angle selfie shots with the front camera to fit more people into your
pictures.



Interval shot: Take a new picture every few seconds using the front camera.

Note: All modes may not be shown when you tap MODE, depending on your phone's setup and which
camera is active (front or rear).

View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s
camera, downloaded, or copied to phone memory. You can also take a look at your pictures and your
friends’ pictures that are on your social networks.
For pictures that are on your phone, you can do basic editing such as rotating and cropping. You can also
easily assign a picture as your contact picture or wallpaper and share pictures with your friends.

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1. From home, tap Apps

> Gallery

.

 The Gallery opens.
2. Tap Time to open a drop-down list and select other views, such as Albums.

 The list of albums opens.
3. Tap an album to view its contents.


To select another album, tap the Back key

Camera and Video

to return to the Albums view.

170

4. For a picture, tap a thumbnail to view the picture. While viewing a picture full-screen you can use
these options:



Share: Choose a method for sharing the picture.



Edit: Modify your picture.



Delete: Erase the current picture.



CAMERA: Tap to open the camera app.



MORE: Choose other options, including:
•

Details: View file details.

•

Slideshow: Create a slideshow.

•

Set as contact picture: Set the picture as the photo for a contact.

•

Set as wallpaper: Set the picture as wallpaper for your Home or Lock screens.

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5. For a video, tap a video to select it. When the video is displayed full-screen, you can use these
options:



Tap Play



Share: Choose a method for sharing the video.



Delete: Erase the current video.



MORE: Choose other options, including:

to play the video.

•

Details: View file details.

•

Slideshow: Create a slideshow.

Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the upper or lower
right corner of the screen to see the item in the review screen. From there, you can access options such
as save, view, send, or delete the picture or video.

Pictures and Videos: Options while Viewing
●

Zoom In or Out on a Picture: Tap the screen twice or pinch the screen to zoom in or out on a
picture.

●

Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback.

After selecting an album from the Albums tab, you can browse through the pictures and videos of that
album. Tap a picture or video to view it in full screen.
Note: When viewing pictures, you can tap a picture or video to open a selection menu and choose what
to do with the picture or video.

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Edit Pictures
Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture
to open a selection menu and choose to delete the picture, rotate or crop it, and more.

Rotate and Save a Picture
1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. Tap the picture you want to rotate.

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3. Tap Edit

> Rotate.

 The picture is rotated clockwise 90 degrees. Tap Rotate again to rotate another 90 degrees.
4. Tap Back

to save the rotated picture.

Crop a Picture
1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. Tap the picture you want to crop.

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3. Tap Edit

> Crop.

 A crop box appears on the picture.
4. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward to or
outward to resize the crop box.



To move the crop box to the part of the picture that you want to crop, drag the crop box to the
desired size and position.

5. Tap SAVE to apply the changes to the picture.
 The cropped picture is saved in the album as a copy. The original picture remains unedited.

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Photo Editor
Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual
effects, and enhancing portraits.
Note: The first time you select Photo Editor, you may be prompted to download and install the feature.
Tap DOWNLOAD and follow the prompts to continue.
1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. Tap the picture you want to edit.

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3. Tap Edit

> Photo Editor.

 Enhancement tools display.
4. Adjust your picture with these tools:



Rotate: Freely rotate your picture.



Crop: Crop the edges of your pictures



Color: Add color effects to your picture.



Effect: Add visual effects to your picture.



Portrait: Enhance facial features of portraits.



Sticker: Add stickers to your picture.

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

Drawing: Draw or write on your picture.



Frames: Add a frame to your picture.

Collage
Create a photo collage with your pictures.
1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. Tap a picture you want to add to a collage.
3. Tap Edit

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> Collage.

178

4. Tap pictures for the collage.


Tap pictures to select them.



Tap DONE when you are finished selecting.

 Your collage layout will be displayed.
5.

Use the tools at the bottom of the screen to adjust your collage.



Tap Split in 2/3/4 to set the number of collage frames.



Tap Style A/B/C/D/E/F to change the layout of the collage.



Tap



Pinch or stretch and image to zoom in and out.



Tap

6. Tap

to add or delete pictures.

to remove a picture.
to save the collage to the Collage album.

Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can
share pictures on your social networks (such as Facebook and Google+) and share videos on YouTube.
You can also send them to another phone or your computer using Bluetooth.

Send Pictures or Videos by Email or Gmail
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email. For more information about using email and Gmail, see Compose and Send
Email or Create and Send a Gmail Message.

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1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. Tap the pictures or videos you want to share.


To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.

3. Tap Share

or SHARE, and then on the sharing menu, tap Email or Gmail.

 Follow onscreen prompts to complete and send the message.

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Note: If you have multiple email accounts or Gmail accounts, the default account will be used. Check the
“From” line to determine which account is being used.
For more information about using email and Gmail, see Compose and Send Email or Create and Send a
Gmail Message.

Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just send
one at a time, especially if the files are large in size.
1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. Tap the pictures or videos you want to share.


To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.

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3. Tap Share

or SHARE, and then on the sharing menu, tap Messages.

 Follow the onscreen prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message (MMS).

Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer
using Bluetooth.
1. From home, tap Apps

> Gallery

.

 The Gallery app opens.

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2. Tap the pictures or videos you want to share.


To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.

3. Tap Share

or SHARE, and then on the sharing menu, tap Bluetooth.

 Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.

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Share Pictures or Videos via Additional Apps or
Social Media
From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such
as Facebook, Google+, Hangouts, Instagram, and more. Available apps will vary depending on what you
have installed on your phone.
1. From home, tap Apps

> Gallery

.

2. Tap the album that contains the photos or videos you want send.
3. Select the items you want to send.


To select multiple items, touch and hold an image to turn on multiple select. Tap all the items
you want to include.

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4. Tap the screen, tap Share

or SHARE, and then tap the app you want to use.

5. Follow the prompts to complete the share.

Share Videos on YouTube
You can share your videos by uploading them to YouTube. Before you do this, you must create a
YouTube account and sign in to that account on your phone.
1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. Tap the videos you want to share.

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185



To select multiple videos, touch and hold an image to turn on multiple select. Tap all the
videos you want to include.

3. Tap Share

or SHARE, and then on the sharing menu, tap YouTube.

4. Enter the prompted information, such as description and tags, and select a privacy option.
5. Tap Upload

.

 The upload is completed.

Camera Options and Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera
settings menu.

Switch Cameras
Your phone lets you switch between the front and rear cameras.
1. From home, tap Apps

> Camera

.

 The camera viewfinder appears.

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186

2. Tap

.

 The camera switches type.

Set Camera Options
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Apps

> Camera

.

 The camera viewfinder appears.
2. Tap Settings

.

 The camera settings menu opens.

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3. Select your desired settings (listed in alphabetical order):
Note: Not all settings will be available at all times, depending on which camera is in use (front or rear).


Gesture control: Hold your hand out with your palm facing the camera to have your picture
take after two seconds (front camera only).



Grid lines: Display viewfinder grid lines to help composition when selecting subjects.



Location tags: Attach a GPS location tag to the photo.



Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution
pictures take up more memory.



Reset settings: Reset the camera settings.



Review pictures: Set to show photos or videos after taking them.



Save as horizontally flipped: Save the self-portrait or self-recording as a reversed (or
‘mirrored’) image (front camera only).



Storage location: Select the memory location for storage.



Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution
videos take up more memory.



Voice control: Set the camera to take photos with voice commands.



Volume keys function: Use the Volume key as the camera key, the record key, or as a
zoom key.

For additional camera settings, see Camera Settings.

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Useful Apps and Features
The following topics detail many of your phone’s tools and features such as maps and navigation,
calendar, clock, social networking apps, music, memos, and more.

Sprint Zone
Stay connected to all the latest news and information from Sprint. Included here are news, feedback,
featured applications and tips/tricks for your device.
1. From home, tap Apps

> Sprint Zone

.

 The Sprint Zone app launches.
2. Tap My Account to sign in to and manage your Sprint account, Support to get help with your
device or service, Sprint News to learn the latest Sprint information, or Network to see or test
your current data connectivity.

Note: Sprint Zone categories and options are subject to change. Check back frequently for new content
and updates.

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189

Sprint Family Locator
Sprint Family Locator lets you locate any phone on your Sprint family plan instantly—from your mobile
phone, tablet or computer.

Update Sprint Family Locator
The first time you use Sprint Family Locator, you will be prompted to update the app.
1. From home, tap Apps

> Sprint Family Locator

.

2. Tap DOWNLOAD.
 The Google Play store will launch to the Sprint Family Locator page.
3. Tap UPDATE > ACCEPT to update the app, and then follow the prompts to get started.

Use Sprint Family Locator
1. From home, tap Apps

> Sprint Family Locator

.

2. Tap Get Started (or Sign In if you already have an account) and follow the prompts to set up and
use the app.

Sprint Fun & Games
Download new apps and games from Sprint.
■

From home, tap Apps

> Sprint Fun & Games

.

Sprint TV & Movies
With Sprint TV & Movies, you can watch live TV and access movies and other on demand entertainment
on the go.
Note: Coverage not available everywhere. Content and lineup subject to change. Select channels also
available for casual usage. Go to sprintchannels.mobitv.com for more information.

Update Sprint TV & Movies
The first time you use Sprint TV & Movies, you will be prompted to update the app.
1. From home, tap Apps

> Sprint TV & Movies

.

 The Google Play store will launch to the Sprint TV & Movies page.
2. Tap UPDATE > ACCEPT to update the app, and then follow the prompts to get started.

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Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of accessible channels. Subscription options include
comprehensive basic packages as well as a full menu of “a la carte” channels. Visit
sprintchannels.mobitv.com for more information on channels and pricing.

Watch TV
1. From home, tap Apps

> Sprint TV & Movies

.

2. Follow the prompts to browse categories and find programs.


Depending on your settings, your phone may prompt you to accept a data connection.



Browse horizontally through the category options in the center of the screen to see what's
available. For quick access, touch a featured item in the center of the screen or select a live
channel from the bottom bar.



Scroll up and down in a category list and then touch a clip or channel to view the program.

Note: The first time you access a channel that requires a subscription, you will be prompted to purchase
access. Touch Subscribe to purchase access, or touch Preview to see a preview of the selected
channel.

Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. From home, tap Apps

> Calculator

.

 The calculator app launches.

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191

2. Tap onscreen keys for calculations.

 Calculation results appear.
Tip: To use the scientific calculator, make sure Screen rotation is turned on (Notification panel > Screen
rotation) and rotate the screen to the landscape orientation.

 Keys for the scientific calculator appear.

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192

Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize
your time and reminds you of important events. Depending on your synchronization settings, your
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google
Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See
Google Account.

Calendar Operations
●

View Today’s Calendar: From the Calendar, tap Today.

●

Change Calendar View: From the Calendar, tap the drop-down menu in the upper left corner,
and then tap Year, Month, Week, Day, or Tasks to change the current view.

●

View the Next/Previous Time Period (Year/Month/Week/Day view): From the Calendar, flick
the screen left or right.

Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From home, tap Apps

> Calendar

.

 The Calendar app opens.

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193

2. Tap New

.

 The add event window opens.
3.

Enter an event title, start date/time, end date/time, etc., and then tap SAVE.

 The event is added to your calendar.

Useful Apps and Features

194

Selecting a Calendar
■

If you have more than one calendar, select a calendar by tapping the current Calendar on the
Add Event screen.



Select My calendars to create an event that will appear only on your phone.



Select your Google Account to create a Google Calendar event. If you have several Google
Calendars on the Web, select one in which to add your event.
•

You can create multiple Google Calendars only in Google Calendar on the Web. After
creating them in Google Calendar on the Web, you will be able to see them in the
Calendar application on your phone. For more information about creating and managing
multiple Google Calendars, visit calendar.google.com.



Select Samsung Calendar to create an event that will sync with your Samsung account.



Select your Outlook or Exchange account to create an event that will sync with these account
types.

Note: Available options differ depending on the type of account selected for an event.

Useful Apps and Features

195

View Calendar Events
You can display the Calendar in year, month, week, day, or task view. To change the Calendar view, tap
the drop-down menu at the upper-left corner and tap an option.
1. From home, tap Apps

> Calendar

.

 The Calendar app opens.
2. Tap a date and then tap an event.

 The event details appear.


Tap the event to view details and edit the event.

Useful Apps and Features

196

Share Calendar Events
Once you've created a Calendar event, you can share it with others via a variety of methods.
1. From home, tap Apps

> Calendar

.

2. Tap a date and then tap an event to see its details.

Useful Apps and Features

197

3. From the event details screen, tap SHARE.

4. Choose a Share as option (Event file (VCS) or Text).
5. Select a sharing method and follow the prompts to send the Event information.

Useful Apps and Features

198

Sync Calendars
You can select which calendars you would like to sync on your phone, along with what types of
information you want to sync.
1. From home, tap Apps

> Calendar

.

 The Calendar app opens.
2. Tap MORE > Manage calendars.

Useful Apps and Features

199

3. Select sync options by tapping the ON/OFF switch next to each item.

 The sync settings have been updated.
4. To manually sync your calendars, swipe down on the screen.

 The selected calendars sync.

Useful Apps and Features

200

Synchronize an Exchange ActiveSync Calendar
If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize
Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will
also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server.
1. To check if Exchange ActiveSync items are set to be synchronized, From home, tap Apps
Settings


> Accounts

>

> Microsoft Exchange ActiveSync.

If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings
menu, you do not have an Exchange ActiveSync account configured on the phone. For
information about adding an account, see Add an Exchange ActiveSync Account.

2. If your Exchange ActiveSync account is set for synchronization, the ON/OFF switch next to Sync
Calendar will be ON

.

Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.

Checking the Time
You can always check the time on your phone. The current time displays in the upper right corner of the
Status Bar. Many widgets and Lock screens also display the time and provide options for how time is
displayed.

Setting Date and Time
Your phone automatically receives the current date and time from the wireless network. You can set the
date by hand by overriding the default setting.

Useful Apps and Features

201

1. From home, tap Apps

> Settings

.

2. Tap Date and time.

Useful Apps and Features

202

3. Set available date and time options.



To set the date and time, tap the ON/OFF switch to turn Automatic data and time off.



To select a time zone, tap the ON/OFF switch to turn Automatic time zone off.

 Your date and time settings are applied and saved.

Set Alarms
Set multiple alarms using your phone’s Clock app.
1. From home, tap Apps

Useful Apps and Features

> Clock

> Alarm.

203

2. Set the alarm options, including time, days, and repeat pattern. For more options, tap OPTIONS.

3. When finished, tap SAVE.
 You will see the alarm icon

in the Status Bar.

Phone at Alarm Time
●

At the set alarm time, the phone sounds the alarm and/or vibrates.

●

When the alarm sounds, drag

Useful Apps and Features

to left or right to dismiss it.

204

World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. From home, tap Apps

> Clock

2. Tap a city, and then tap Add City

> World Clock.

to add it to your list.

3. Repeat to add multiple cities.

Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. From home, tap Apps

Useful Apps and Features

> Clock

> Stopwatch.

205

2. Tap START to begin timing.

3. Tap STOP to stop timing.



Additional options include LAP to keep track of laps, RESUME to continue timing, and
RESET to reset the stopwatch to zero.

Useful Apps and Features

206

Timer
The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
1. From home, tap Apps

> Clock

> Timer.

2. Tap KEYPAD and then use the keypad to set the length of the timer.
3. Tap START to begin the timer.

Galaxy Apps
Discover apps designed exclusively for your Galaxy phone.
Note: You must sign in to a Samsung account in order to download Galaxy Apps.
■

From home, tap Apps

> Galaxy Apps

.

Gallery
Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s
camera or downloaded.
You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture
or wallpaper and share pictures with your friends.
While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to
view the photos or videos in that album.
If you have downloaded any photos and videos, these will be placed in the All downloads album.

Useful Apps and Features

207

1. From home, tap Apps

> Gallery

.

 The Gallery app opens.
2. From the main Gallery screen, you can use these options:


Tap a picture or video to display it in full screen view.



Touch and hold thumbnails to select them (indicated by a check mark).



Tap the drop-down list in the upper-left corner to change the view from Time (the default
view) to Albums.



Tap CAMERA to launch the Camera to take pictures or record video.



Tap MORE for options. Available options depend on which Gallery screen you are viewing,
and may include:
•

Edit: Depending on the view, tap albums or items to select them. After selection, you can
tap MORE again for options you can use with the selected item(s).

•

Share: Share albums, pictures, or videos.

•

Create AGIF file: Create an animated GIF file from two or more still images.

For more information about using Gallery, see View Pictures and Videos Using Gallery, Edit Pictures, and
Share Pictures and Videos.

Useful Apps and Features

208

Google Hangouts
Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well
as for video calling. Log in to a Google Account beforehand (see Google Account).

Using Hangouts
1. From home, tap Apps

> Hangouts

.

 The Hangouts app will open.
2. Tap Add

to start a new Hangout.

Useful Apps and Features

209

3. Type a name, email, number, or circle, or select a contact from the list.

4. Type a message or tap

to start a video chat.

 A chat window or a video chat window opens.


Each time text is entered, the corresponding friend appears.



If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to
join the Hangout.

Hangouts Operations
●

Ending a Video Chat: In the video chat window, tap

●

Disabling Chat History: If you don’t want to keep chat history, in the chat window, tap More
options

●

.

> Turn history off.

Delete Chat History: To delete all your chat history, in the chat window, tap More options
Delete > DELETE.

>

Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you
set Hangouts as the default messaging app, the Messages app will be disabled. For more information,
see Default Messaging App Settings.

Useful Apps and Features

210

Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.
Note: To use Google Maps, you will need to have your phone's Location feature turned on. See Location
Settings for information about enabling Location on your phone.

View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. From home, tap Apps

> Maps

.

 Google Maps opens.
Note: The first time you access Maps, you may be prompted to accept the Terms of Service and Privacy
Policy. Tap ACCEPT & CONTINUE to continue.

Useful Apps and Features

211

2. Tap in the search box to start a search.

3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.

 A map of the specified location opens.

Useful Apps and Features

212

Google Maps Operations
●

Viewing Current Location: From the Maps app, tap

●

Obtain Useful Area Information for Current Location: Tap the Search field, enter the
information you are looking for, and then tap a result to view it.

●

View Traffic Information, Aerial Photos, Etc.: Tap Menu
Google Earth, etc.

●

Check Route to Destination: Tap
, enter your current location and your destination, and then
tap a method of transport (car, public transit, on foot, or by bicycle) to see available routes.

●

Check Detailed Operation for Maps: From the Maps app, tap Menu

.

and then tap Traffic, Satellite,

> Help.

Google Play Books
Discovering your favorite books and authors has never been easier. With Google Play Books, you can
shop the world's largest selection of eBooks and read them anywhere you like.
■

From home, tap Apps

> Play Books

.

Google Play Games
Google Play Games is the easiest way for you to discover new games, track achievements and scores,
and play with friends around the world. It brings all of your gaming on Google Play together in a unified
Android experience.
■

From home, tap Apps

> Play Games

.

Google Play Movies & TV
Google Play Movies & TV allows you to watch movies and TV shows purchased on Google Play. You can
stream instantly on your Android phone or download so you can watch from anywhere, even when you
are not connected. Also, get quick access to your personal video collection, including those taken on your
phone.
Learn more about Google Play Movies & TV at play.google.com/about/movies.
■

From home, tap Apps

Useful Apps and Features

> Play Movies & TV

.

213

Google Play Music
The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as
well as songs you have loaded from your own music library. The music you choose is automatically
stored in your Google Play Music library and instantly ready to play via streaming or download.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.

Using Google Play Music
Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats
include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p),
and ALAC (.m4a).
1. From home, tap Apps

> Play Music

.

 The Play Music app opens to the Listen Now screen. To view additional music options, tap
Menu

and select an option (My Library, Playlists, Instant Mixes, or Shop).

2. Tap an item from the category window and then tap a song.
 The song begins playing.

Useful Apps and Features

214

Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.

Feature

Description

Elapsed Time

Amount of time the song has been playing.

Forward

Play the next song.

Music Image/Album Name

Display music images and album names (if available).

Music List

View current playlist or queue

Music Title/Artist

Displays music title and artist (if available).

Options Menu

Access the options menu.

Play/Pause

Play or pause the current song.

Playback Position

Current point in the song. Slide to move forward or backward.

Previous

Play the previous song.

Rate (Thumbs Up/Thumbs Down)

Rate the current song (thumbs up on the left, thumbs down on
the right).

Useful Apps and Features

215

Feature

Description

Repeat/Play Next

Repeat the current song or play the next song queued.

Shuffle Playlist

Shuffle the current playlist or queue.

Song Length

The length of the song.

Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. From home, tap Apps

> Play Music

.

 The Play Music app opens to the Listen Now screen.
2. Tap Menu

to view your library, playlists, or access Google Play Music online.

3. From a list displaying songs, tap More options

next to a song you want to add to a playlist.

4. Tap Add to playlist > New playlist.
5. Enter a Name, Description, and accessibility option for the playlist, and then tap CREATE
PLAYLIST.
6. To add more songs, tap More options
[playlist name].

Useful Apps and Features

next to a song and then tap Add to Playlist >

216

Adding Currently Playing Music to a Playlist
■

From the player view, tap More options

> Add to playlist and then tap the name of a playlist.

 The music is added to the playlist.

Google Play Newsstand
With Google Play Newsstand, discover more of the news and magazines you care about all in one app on
your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business,
cooking, entertainment, fashion and more it’s all in one place.
■

From home, tap Apps

> Play Newsstand

.

Google Search
Search information saved on the phone and in phone applications as well as on the Internet.

Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From home, tap the Google search bar or tap Apps

> Google

.

 The Search window opens.

Useful Apps and Features

217



If a description for Google Now appears, tap What can Google Now do? and read the
information. Tap YES, I’M IN on the last page if you want to use Google Now.

2. Type your search keywords and tap Search

.

 Search results appear.


To search by voice, tap

Useful Apps and Features

in the search bar and speak your search terms.

218

Use Google Voice Search
Use your voice to search instead of typing, with Google Voice Search.
1. From home, tap Apps

> Voice Search

.

 The Voice Search window opens.
2. Speak your search terms.
 Search results appear.

Lookout Security
Lookout Security provides mobile device-specific security features that are coupled with a minimal
performance hit. Lookout Mobile Security provides key security options that are unique to the mobile
market. Along with the antivirus and anti-malware tech, there's a lost and stolen phone locator service, an
application privacy adviser, and a backup service.
■

From home, tap Apps

Useful Apps and Features

> Lookout

.

219

Memo
Use your phone’s memo app to save text, memos, lists, and more.
1. From home, tap Apps

> Memo

.

 The memo list appears.
2. Tap

and enter your memo title and text.

3. Tap SAVE.
 The memo is saved.

Useful Apps and Features

220

My Files
My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data
in one convenient location. This application allows you to launch a file if the associated application is
already on your phone.
1. From home, tap Apps

> My Files

.

2. Folders display, including:


Recent files: View recently saved files.



Images: View image files.



Videos: View video files.



Audio: View audio files.



Documents: View document files.



Download history: View all apps and files that have been downloaded to the phone.



Shortcuts: Contains shortcuts to files or folders that you have added. This option only
appears if you have added shortcuts to the My Files main screen.



Local storage: View folders and files in their storage locations.



Cloud storage: View folders and files store on the Internet.

3. Tap STORAGE USAGE to see how storage space is being used.
Note: Different folders may appear depending on how your phone is configured.
To view files in My Files:
1. From home, tap Apps

> My Files

.

2. Tap a category to view its files or folders.
3. Tap a file or folder to open it.

OneDrive
OneDrive gives you free online storage for all your personal files so you can get to them from your
Android device, computer, and any other devices you use.
■

From home, tap Apps

Useful Apps and Features

> OneDrive

.

221

OneNote
Stay organized using text, pictures, or audio notes. Create Quick Notes or review and edit shared
OneNote notebooks using OneDrive.
■

From home, tap Apps

> OneNote

.

Video
Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account
to play videos synced from your other devices).
1. From home, tap Apps

> Video

.

2. Scroll through the videos stored on your phone. After a few seconds, each video thumbnail
begins playing a preview of the clip.
3. Tap a video to view it.

Use Pop-Up Play
Multitask with Pop-Up Play by transforming your video player into a pop-up window floating on the
screen. The video will continue to play, and the pop-up window can be resized or moved anywhere on the
screen.
1. From home, tap Apps

> Video

.

2. Tap a video to view it.
3. Tap the screen to display playback options, and then tap Pop-up player.
 The video will continue playing in a floating window. Drag the window to any location on the
screen, and use two fingers to pinch or spread to resize the floating window.

Useful Apps and Features

222

Voice Recorder
The Voice recorder allows you to record an audio file up to one minute long and then immediately share
it. Recording time will vary based on the available memory within the phone.

Make a Voice Recording
1. From a Home screen, tap Apps

> Voice Recorder

.

2. Use the Voice Recorder controls:


To start recording, tap



To pause recording, tap



To mark a spot in the recording so you can find it later, tap

Useful Apps and Features

Record and speak into the microphone.
Pause. To end the recording, tap

Stop.
Bookmark.

223

Play Back a Voice Recording
1. From a Home screen, Apps
2. Tap Recordings

> Voice Recorder

.

.

3. Tap a recording to play it back.

4. During playback, you have the following tools available:


Repeat: Tap to repeat the recording once it reaches the end.



Speed: Tap to change the playback speed.



Skip muted: Tap to skip muted portions of the recording.



Bookmark: Tap to mark spots in the recording for later reference.



Trim: Tap to open the trim tool, which allows you to trim down the recorder using sliders.

Share a Voice Recording
1. From a Home screen, tap Apps
2. Tap Recordings

> Voice Recorder

.

, and then touch and hold on a recording to display options.

3. Tap MORE > Share, and then follow the prompts to choose a method and share the file.

Useful Apps and Features

224

Modify a Voice Recording
1. From a Home screen, tap Apps
2. Tap Recordings

> Voice Recorder

.

, and then touch and hold on a recording to select it.

3. Tap MORE to display options:


Share: Share the voice recording.



Rename: Change the name of the voice recording.



Write to Voice Label: You can save the voice recording to a Voice Label via NFC.

Voice Recorder Options
1. From a Home screen, tap Apps
2. Tap Recordings

> Voice Recorder

.

to view a list of recordings.

3. Tap MORE for options:


Edit: Tap on recordings to select them. After selection, you can delete, rename, or write the
recording to a Voice Label.



Share: Select voice recordings to share.



Search: Search for a voice recording by file name.

Delete a Voice Recording
1. From a Home screen, tap Apps
2. Tap Recordings

> Voice Recorder

.

, and then touch and hold on a recording to select it.

3. Tap DELETE.

Useful Apps and Features

225

YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.

View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you are not signed in to a YouTube
account.
1. From home, tap Apps

> YouTube

.

 The YouTube app launches.
2. Search through the YouTube channels and tap a video you want to see.
 The video plays on your phone screen.


Tap the screen to pause or resume play while watching.

Useful Apps and Features

226

Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. From home, tap Apps

> YouTube

.

 The YouTube app launches.
2. Tap Options

> Uploads.

 The Uploads menu appears.

Useful Apps and Features

227

3. Tap Upload


to select a video from your phone.

Enter a title, description, and tags, and select a privacy setting.

4. Tap Upload

.

 The video is uploaded to your YouTube channel.

1Weather
Check weather and forecasts with 1Weather: Widget Forecast Radar, which combines a groundbreaking
UI with a power set of weather tools.

Update 1Weather
1. From home, tap Apps

> 1Weather

.

2. Tap UPDATE, and then follow the prompts to accept access requirements and update the app.

Use 1Weather
■

From home, tap Apps

> 1Weather

.

Amazon
Shop Amazon.com from your phone.

Install Amazon
1. From home, tap Apps

> Amazon

.

2. Tap INSTALL, and then follow the prompts to accept access requirements, download, and install
the app.

Use Amazon
■

From home, tap Apps

Useful Apps and Features

> Amazon

.

228

Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go
Facebook access.

Install Facebook
1. From home, tap Apps

> Facebook

.

2. Tap Download, and then follow the prompts to accept access requirements and update the app.

Sign In to Facebook
1. From home, tap Apps

> Facebook

.

– or –
From home, tap Apps

> Settings

> Accounts > Add accounts > Facebook.

2. If you have a Facebook account, enter your user id and password, and then tap LOG IN.
– or –
To create a new Facebook account, tap Sign Up for Facebook, tap Continue, and then follow
the instructions.
 You are signed in to Facebook.

Messaging Plus
Messaging Plus provides high quality video calling, group chat, and media sharing along with easy
registration, a full emoji keyboard, and other convenient features.

Update Messaging Plus
1. From home, tap Apps

> Messaging+

.

2. Tap UPDATE, and then follow the prompts to accept access requirements and update the app.

Use Messaging Plus
■

From home, tap Apps

> Messaging+

.

Note: You can assign Messaging Plus as your phone’s default messaging app, or as a standalone IM
app. If you set Messaging Plus as the default messaging app, the Messages app will be disabled. For
more information, see Default Messaging App Settings.

Useful Apps and Features

229

NASCAR Mobile
The NASCAR Mobile app is the official mobile app of NASCAR. Follow NASCAR news, video highlights,
and immerse yourself even further into the NASCAR experience with driver stats and live leaderboards.

Update NASCAR Mobile
1. From home, tap Apps

> NASCAR Mobile

.

2. Tap UPDATE, and then follow the prompts to accept access requirements and update the app.

Use NASCAR Mobile
■

From home, tap Apps

> NASCAR Mobile

.

NBA Game Time
Follow the excitement of the NBA Season with NBA Game Time, the award-winning, official, free app of
the NBA.

Update NBA Game Time
1. From home, tap Apps

> NBA Game Time

.

2. Tap UPDATE, and then follow the prompts to accept access requirements and update the app.

Use NBA Game Time
■

From home, tap Apps

> NBA Game Time

.

NextRadio
Listen to your favorite local radio stations with NextRadio – FM radio on your smartphone! Tune in to any
FM frequency in your area and listen to the radio without the buffering and cost of streaming music.

Update NextRadio
1. From home, tap Apps

> Next Radio

.

2. Tap UPDATE, and then follow the prompts to accept access requirements and update the app.

Use NextRadio
■

From home, tap Apps

> Next Radio

.

Note: To listen to radio from your phone, you must plug in either headphones or a speaker cable to the
headphone jack on top of the phone. To listen through the phone's speaker (after plugging in
headphones), tap Menu

Useful Apps and Features

> Output to Speaker.

230

Pages Manager
The Pages Manager app lets you manage up to 50 Pages from your smartphone or tablet. You can check
Page activity, share with your audience and see insights.

Install Pages Manager
1. From home, tap Apps

> Pages Manager

.

2. Tap DOWNLOAD, and then follow the prompts to accept access requirements and update the
app.

Use Pages Manager
■

From home, tap Apps

> Pages Manager

.

Uber
Search and find transportation service using the Uber app. Request a ride and get picked up within
minutes.

Update Uber
1. From home, tap Apps

> Uber

.

2. Tap GET STARTED or DOWNLOAD.
3. Tap UPDATE, and then follow the prompts to accept access requirements and update the app.

Use Uber
■

From home, tap Apps

Useful Apps and Features

> Uber

.

231

Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and tethering,
Wi-Fi, Bluetooth, IR connectivity, and more.

Transfer Files Between Your Phone and a
Computer
You can use the supplied USB connector to connect your phone directly to your computer and transfer
music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your phone
with any of the music apps, just attach your phone to the computer and copy the files to the music folder.
Data exchange may use the methods outlined in the following table:
Method

Description

Media Device (MTP)

Transfer files between your phone and PC such as pictures, videos, and
music.

Camera (PTP)

Transfer picture and video files between your phone and PC.

Transfer Files Between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.



Insert the larger end of the cable to the charger/accessory port at the bottom of the phone.



Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging head to access it.

Connectivity

232

2. Drag the Status Bar down to display the Notification panel.

 You will see either Connected as a media device or Connected as a camera. The files on
your phone can now be accessed via your computer.


For most transfers, you will want to use Connected as a media device.



To change the option, tap the notification in the Notification panel to open the USB computer
connection window, and then tap the desired option.

3. On your computer, navigate to the detected device (such as through the My Computer menu) and
open it.
4. Select Phone for internal phone storage.
5. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
6. When you are done, disconnect your phone from your computer.
 The transferred files are now saved to your phone.
Note: You can also copy files from your phone to your computer, for example, if you want to save pictures
or videos from your phone on your computer.

Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you
need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and
other objects through which the signal passes.

Connectivity

233

Turn Wi-Fi On and Connect to a Wireless Network
Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available
Wi-Fi network.
1. From home, tap Apps

2. Tap Wi-Fi

> Settings

.

.

 The Wi-Fi settings menu appears.

Connectivity

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3. Tap the ON/OFF switch to turn Wi-Fi on.

 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.


To disable Wi-Fi, tap the ON/OFF switch again.

4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
CONNECT.

 Your phone is connected to the Wi-Fi network. You will see

in the Status Bar.



The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.



Entering a password is not required if an access point is not security protected.

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Note: The next time your phone connects to a previously accessed secured wireless network, you will not
be prompted to enter the password again, unless you reset your phone to its factory default settings or
you instruct the phone to forget the network.

Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. From home, tap Apps

2. Tap Wi-Fi

> Settings

.

.

 The Wi-Fi settings menu appears.

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236

3. Tap the ON/OFF switch to turn Wi-Fi on.

 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.


To disable Wi-Fi, tap the ON/OFF switch again.

4. Tap MORE.

 The Wi-Fi settings menu appears.
5. Configure your Wi-Fi settings.
 Your Wi-Fi settings changes are saved.

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237

Disconnect Wi-Fi
You may want to remove a connected Wi-Fi network.
1. From home, tap Apps

2. Tap Wi-Fi

> Settings

.

.

 The Wi-Fi settings menu appears.

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238

3. Press and hold the name of the connected access point, and then tap Forget network.

 Wi-Fi is disconnected and the network settings are removed.


After “forgetting” an access point, you need to enter the correct password (and other network
settings, if required) to reconnect.

Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices using only Wi-Fi, without a wireless
access point (network) or via the Internet.
1. From home, tap Apps

Connectivity

> Settings

.

239

2. Tap Wi-Fi

.

 The Wi-Fi settings menu appears.
3. Tap the ON/OFF switch to turn Wi-Fi on.

 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.

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4. Tap Wi-Fi Direct.

 The Wi-Fi Direct settings menu appears.


Wi-Fi Direct and Wi-Fi are unavailable at the same time.

5. If a device is found, tap the device entry to connect.



If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.

6. Accept the connection on the other device.
 The phone is connected via Wi-Fi Direct.


If a connection is not accepted after a certain period, the connection request is cancelled.



To stop a connection, tap the device name on the Wi-Fi Direct list.

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Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number
of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds,
computers, printers, and wireless phones. The Bluetooth communication range is usually approximately
30 feet.

Bluetooth Hints
Problem: I can’t use Bluetooth.
Solution: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode.

Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.

Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free
features, etc.
Function

Description

Audio output

Listen to music, etc., wirelessly.

Hands-free calls

Call hands-free, using Bluetooth-capable hands-free devices and headsets.

Data exchange

Exchange data with Bluetooth devices.

Enable Bluetooth
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
●

Wireless connection to all Bluetooth functions is not guaranteed for the phone.

●

The phone may not connect properly depending on the other device.

●

Noise may be experienced with wireless calls and hands-free calls depending on the conditions.

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242

To enable Bluetooth:
1. From home, tap Apps

2. Tap Bluetooth

> Settings

.

.

 The Bluetooth settings open.

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243

3. Tap the ON/OFF switch to turn Bluetooth on.

 Bluetooth is enabled.


To disable Bluetooth, tap the ON/OFF switch again.

Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification panel. Drag the
Status Bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless
phone is prohibited, such as aboard an aircraft and in hospitals.

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Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Saved Bluetooth devices can be connected simply.
Note: Before pairing, turn on Bluetooth on the other device and make sure it is visible or discoverable.
To pair Bluetooth devices:
1. From home, tap Apps

2. Tap Bluetooth

> Settings

.

.

 The Bluetooth settings open.


Nearby devices that are visible or discoverable appear in the “Available devices” list.



If a target device is not detected, tap SCAN to search again.

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245

3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the
device. Methods to accept a Bluetooth connection differ depending on the device used.

 The Bluetooth device is paired to your phone.

Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings

next to the paired device you wish to unpair.

2. Tap Unpair.
 The device is unpaired from your phone. To make another connection with the device, you
will need to pair again.

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246

Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free
devices.
1. From home, tap Apps

2. Tap Bluetooth

> Settings

.

.

 The Bluetooth settings open.


Paired Bluetooth devices appear in the “Paired devices” list.

3. Tap a device from the “Paired devices” list.
 Your phone connects to the paired device.

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247

The pairing and connection status is displayed below the device’s name in the Bluetooth devices section.
When the device is connected to your phone, the Bluetooth connected icon
is displayed in the Status
Bar. Depending on the type of device you have connected, you can then start using the headset or car kit
to listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and
operations may be different, and functions such as transfer or exchange may not be possible with all
Bluetooth-compatible devices.

Share Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device
such as a phone or notebook computer.

Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
●

Images and videos

●

Calendar events

●

Contacts

●

Audio files

The instructions below illustrate sharing information via Bluetooth by describing how to share a contact.

Sending Contacts Data via Bluetooth
Note: Your phone must be paired with another Bluetooth-enabled device in order to send information.
1. From home, tap Apps

> Contacts

.

 You will see the Contacts list.

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248

2. Tap a contact to send.

3. Tap MORE > Share contact > Bluetooth.

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249

4. Tap a paired device to send the data.

 The contact information is sent.


If you see a message to confirm, follow the onscreen instructions.

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250

Receiving Data via Bluetooth
Note: Your phone must be paired with another Bluetooth-enabled device in order to send information.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.

2. Tap ACCEPT.
 The file is sent to your phone.


When your phone receives a file, you will see a notification. To open the file immediately,
drag the Status Bar down to display the Notification panel, and then tap the notification.



When you open a received file, what happens next depends on the file type:
•

Media files and documents are usually opened directly in a compatible application.

•

For a vCalendar file, select the calendar where you want to save the event, and then tap
Import. The vCalendar is added to your Calendar events. (For more information on using
the Calendar, see Calendar.)

•

For a vCard contact file, received contacts are stored in the Contacts list.

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251

Sprint Worldwide Wireless Service
With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make
phone calls and use wireless data services around the globe on compatible CDMA networks. For a
country-specific travel guide, select your phone and destination from sprint.com/traveltips.

Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
■

Chat with or email an international support rep by visiting sprint.com/swwsupport.
– or –
Call Sprint Worldwide Customer support at 1-888-226-7212.

Your Phone’s SIM Card for International
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow these
instructions. The SIM included contains information specific to your phone and should be retained with
the phone.
1. Remove the back cover and battery.

2. Carefully push the SIM card into the bottom slot.

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252

Caution: Make sure that the card’s gold contacts face down into the device and that the card is
positioned as shown.

Set Network Mode Options
In order to roam internationally on different types of network technology (CDMA/LTE), you may need to
set your phone’s network mode to allow use of a specific technology. Once set, your phone is designed to
enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that
it should automatically connect to an appropriate CDMA/LTE network when you travel.
To set your network mode options manually:
1. From a Home screen, tap Apps

> Settings

> Mobile networks

.

2. Tap Network mode to configure options:


To allow connections to CDMA or LTE networks only, tap CDMA or LTE/CDMA.

Make and Receive Worldwide Calls
When travelling on international networks, you can place and answer calls as you would on the Sprint
network (see Place and Answer Calls), although some additional instructions may be required to place a
call. Some features and services are not available in all countries. For more information on services that
are available while roaming, visit sprint.com/sww.

Make Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code Dialing to enter the appropriate international access
code for your location (for example, 011 for international calls placed from the United States).
Note: Plus Code Dialing is only available when roaming internationally on certain CDMA networks in the
United States, Canada, and the Caribbean.
Note: International access codes and dialing information are available online at sprint.com/sww.
To use Plus Code Dialing to place an international call:
1. From a Home screen, tap Phone

to display the phone screen.

2. Dial the appropriate sequence for your location:


3. Tap
4. Tap

If you are on the CDMA network outside Canada or the Caribbean, enter the international
access code for the country from which you are calling.
to insert the US country code, and then enter the area code and number.
to place the call.

Sprint Worldwide Wireless Service

253

Sprint International Voicemail Service
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your
Sprint voicemail. You will need to be sure your voicemail box is already set up and that you know your
voicemail password.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service
information.

International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
●

Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.

●

If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.

Set Up Your Voicemail Access Number for
International Use
To simplify accessing your Sprint Voicemail while travelling, you can set up your voicemail access
number as a Contacts entry. Save the voicemail access number with the international dialing code to
make it faster and easier to access your messages while roaming internationally.
1. From a Home screen, tap Apps
2. Tap

> Contacts

.

to add a contact.

3. If you have accounts set up on your phone, tap a storage account.
4. Enter a name for the new contact, for example, “Voicemail”.
5. Touch and hold

, and then tap

(+1), your area code, and your wireless phone number.

6. Tap SAVE.

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254

Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.

New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
●

A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is
received.

●

You may see “Missed Call” on your screen prior to receiving a message notification.

●

You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.

Retrieve Voicemail Messages
The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be
required to enter your voicemail password.
To retrieve your voicemail messages:
1. From a Home screen, tap Phone
number to call it.
2. When your voicemail answers, tap
voicemail.

> Contacts tab, tap the voicemail entry and then tap the

, enter the password, and tap

to access your

International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
travelling in countries in which Sprint offers data service. Data services are available on compatible
CDMA networks. Check sprint.com/sww to determine the services available where you are travelling.
Note: Prior to using your Sprint Worldwide Data Services, you must establish and utilize your CDMA data
services domestically on the Sprint Network.

Get Started with Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
■

To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.

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255

International Roaming Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared. The
following table lists and describes the status messages.

Status Messages

Message Description

Number Not in Service

The number that you entered is not valid.

User Not Available

The phone that you called is either busy, out-of-range, or
turned off. Please try again later.

User Not Authorized

The phone that you called is either busy, out-of-range, or
turned off. Please try again later.

Please Try Later

This service is temporarily not available. Please try again later.

Service Restricted

Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.

Service Not Available

This feature is not available on the current network.

Emergency Calls Only

Either the service is not activated properly or the current
network is available for emergency calling only. Adjust your
network settings to check for other available networks. If
service is still not available after adjusting the settings, contact
Sprint Customer Service to report the issue for resolution.

System Busy. Try Later

The system is experiencing heavy traffic. Please try again later.

Service Conflict

This service cannot be enabled because an incompatible
service has already been turned on.

Please Try Again

An error occurred. Note the error code and try again.

Self Check Error

A fault was detected with your phone. If this error recurs, note
the error and contact Sprint Customer Service.

Self Check Fail

An operational fault was detected with your phone. Note the
numeric code, turn your phone off, and contact Sprint
Customer Service.

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256

Status Messages

Message Description

Wrong PIN

You have entered an incorrect SIM PIN number. You have only
three attempts to enter your PIN. After a third unsuccessful
attempt, your phone will be locked and you will have to call
Sprint Customer Service to have it unlocked. Sprint sets the
default to PIN off; if you elect to enable the PIN then you will
need to contact Sprint for the default PIN and PUK.

PIN Blocked. Call Your
Provider

An incorrect SIM PIN was entered three consecutive times.
You will be unable to send or receive calls on your phone.
Contact Sprint Customer Service to obtain the PIN Unblocked
Key (PUK) code. Sprint sets the default to PIN off; if you elect
to enable the PIN then you will need to contact Sprint for the
default PIN and PUK.

Insert SIM

Your SIM Card is not being detected. Please check to ensure
that you have inserted the SIM Card.

Check SIM Card

Please check your SIM card to make sure it is properly
inserted.

Contact Sprint for Assistance with
International Service
If you experience any issues with voice or data services while outside of the United States, Sprint offers
customer support 24 hours a day. In the event that you do experience an issue, try the following actions:
●

First try powering your phone off and then back on; this will force your phone to reregister with the
network.

●

Try manually selecting another network. Information for selecting networks can be found in the
phone guide.

If neither of these actions resolves your issue, you will need to contact customer service (see below).
When calling to report an issue, the following information will be beneficial in trying to resolve your issue
as quickly as possible:
●

Your wireless phone number.

●

The city and country you are travelling in.

●

Any error message that displays on your phone or that you heard when trying to place a call.

●

If the issue is with data, were you able to place voice calls?

●

If the issue is with voice service, were you able to access data?

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257

Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212.
While traveling outside the United States:
●

In CDMA mode: Enter the country code, and then dial 1-817-698-4199.

There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or
connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:

Country

From Landline Phone

Canada

1-866-805-9890

Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)

1-866-313-6672

France

0800-903200

Germany

0800-180-0951

Italy

800-787-986

Mexico

001-877-294-9003

Trinidad and Tobago

1-800-201-7545

United Kingdom

0808-234-6616

Note: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.

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258

Settings
The following topics provide an overview of items you can change using your phone’s Settings menus.

Basic Settings
From the Home screen, tap App

> Settings

to access your phone’s settings menu.

The table below outlines the top-level settings categories.
Category

Description

Wi-Fi Calling

Enable and set Wi-Fi calling options.

Wi-Fi

Enable and set Wi-Fi options.

Bluetooth

Enable Bluetooth connections.

Hotspot

Use the Hotspot feature to share your phone’s data connection with other
devices via Wi-Fi.

Airplane mode

Turn Airplane mode on or off.

Data usage

Check your phone’s data usage.

Mobile networks

View and configure your mobile network connections and settings.

NFC and payment

Enable Near-Field Communication (NFC) functions, including Tap and pay
services.

More connection
settings

Set wireless and network functions, including printing services, setting up a
Virtual Private Network (VPN), and selecting a default messaging app.

Sounds and
notifications

Set ringtone, operation tones, etc.

Display

Set display features, font, brightness, etc.

Motions and gestures

Enable phone controls by using motions and gestures.

Applications

Manage applications, default apps, and system processes.

Wallpaper

Set wallpaper for the Home and Lock screens.

Location

Manage location services.

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259

Category

Description

Lock screen and
security

Set your phone’s Lock screen options. Set security features such as device
administrators, encryption, and trusted credentials.

Easy mode

Enable Easy mode for your phone, simplifying the layout and interface.

Accessibility

Set accessibility options such as screen magnification, hearing aid
compatibility, etc.

Accounts

Set up accounts such as Samsung, Google, and more.

Backup and reset

Set up backup options for your phone, as well as reset the phone to its
factory defaults.

Language and input

Set up language and input methods for your phone.

Battery

Display the battery charge as a percentage on the Status Bar, view battery
usage by application and system process, and configure power saving
modes.

Storage

View total and available system memory.

Date and time

Set your phone’s date and time.

Activate this device

Activate your device with the Sprint network.

System Update

Update your system’s software, PRL, and Profile.

About device

View device status, legal information, and hardware information about your
device.

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260

Access Settings
■

From home, tap Apps

> Settings

.

– or –
Drag the Status Bar down to open the Notification panel, and then tap Settings

.

 The settings menu opens.

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261

Configure Settings
At the top of the main settings menu is a section of Quick settings. You can include up to nine primary
settings options in the Quick settings menu.
To customize Quick settings:
1.

From home, tap Apps

> Settings

.

2. Tap EDIT.

3. Check or uncheck options to include in Quick settings. The counter at the top right corner
indicates how many items have been selected out of the maximum of 9.
4. Tap the Back key

Settings

to return to the main settings menu.

262

Wi-Fi Calling Settings
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls
and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor
cellular reception.
1. From home, tap Apps

2. Tap Wi-Fi Calling

> Settings

.

and follow the prompts to set up Wi-Fi Calling.

 Wi-Fi Calling is set up.


Settings

You will see the Wi-Fi Calling icon
in the Status Bar when Wi-Fi Calling is active and you
are connected to a saved Wi-Fi network.

263



If Wi-Fi calling is enabled and you are not in range of a saved Wi-Fi network, you'll see the
Wi-Fi Calling disconnected icon

in the Status Bar.

Disable Wi-Fi Calling
1. From home, tap Apps

2. Tap Wi-Fi Calling

Settings

> Settings

.

, and then tap the ON/OFF switch to turn Wi-Fi Calling off.

264

Wi-Fi Settings Menu
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and
configure advanced Wi-Fi options.
For more information about using Wi-Fi, see Wi-Fi.
1. From home, tap Apps

2. Tap Wi-Fi

> Settings

.

.

 The Wi-Fi settings menu appears.

Settings

265

3. Tap the ON/OFF switch to turn Wi-Fi on.

 Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.


To disable Wi-Fi, tap the ON/OFF switch again.

4. Tap a Wi-Fi network, enter the password, and tap CONNECT.

 Your phone is connected to the selected Wi-Fi network.


The password for a household wireless LAN router is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.



Entering a password is not required if an access point is not security protected.

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266

Connect to a Wi-Fi Network via WPS
Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless
network connection between your phone and a router.
To connect using a WPS button:
1. From Wi-Fi settings, tap MORE > WPS push button.
2. Tap the WPS button on your router.
3. Follow the prompts to complete the connection.
To connect using a Personal Identification Number (PIN):
1. From Wi-Fi settings, tap MORE > WPS PIN entry.
2. Enter the PIN displayed on your router.
3. Follow the prompts to complete the connection.

Smart Network Switch
Smart network switch lets your phone automatically switch to the wireless network data connection when
the current Wi-Fi connection is unstable.
1. From the Wi-Fi settings menu, tap MORE > Smart network switch.
2. Tap On to enable the feature.

Advanced Wi-Fi Settings
The advanced Wi-Fi settings let you set up and manage wireless access points.
To access Advanced Wi-Fi settings:

Settings

267

■

From the Wi-Fi settings menu, tap MORE > Advanced.

From there, you can configure the following settings:


Enable Notification When Open Networks Are Available: Tap Network notification to
turn the option on or off.



Automatically connect to Passpoint-certified Wi-Fi access points: Tap Passpoint to turn
this option on or off.



Set Timing for Pausing a Connection: Tap Keep Wi-Fi on during sleep and then select a
setting.



Allow Background Scanning for Wi-Fi Networks (Even When Wi-Fi Is Turned Off): Tap
Always allow scanning to turn the option on or off.



Install Network Security Certificates: Tap Install network certificates and select a
certificate.



Check MAC Address: From the Advanced menu, see the address listed under MAC
address.



Check IP Address: From the Advanced menu, see the address listed under IP address.

Settings

268

Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files,
and more. For details on your phone’s Bluetooth usage, see Bluetooth.
1. From home, tap Apps

2. Tap Bluetooth

> Settings

.

.

 The Bluetooth settings open.

Settings

269

Bluetooth Settings Operations
●

Enable Bluetooth: In Bluetooth settings, tap the ON/OFF switch to enable.


●

●

●

Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From
Bluetooth settings, tap the device name in “Available devices” and follow the onscreen
instructions.


Depending on the device, you may be required to enter or accept a passkey.



If the target device does not appear, tap SCAN to search again.



This setting is available when Bluetooth is enabled.

Change the Name of a Paired Device: From Bluetooth settings, tap Settings
paired device name, tap Rename, enter a new name, and tap RENAME.


Emoji cannot be used in a device name.



This setting is available when Bluetooth is enabled.

Cancelling Pairing: From Bluetooth settings, tap Settings
then tap Unpair.


●

●

When enabled, confirmation appears for your phone to be discoverable by other devices.
Follow the onscreen instructions.

next to a

next to a paired device name, and

This setting is available when Bluetooth is enabled.

Enable Service from Paired Device: From Bluetooth settings, tap Settings
device name, and then tap the listing under Use for.


If a confirmation prompt appears, follow the onscreen instructions.



This setting is available when Bluetooth is enabled.



This setting is available when the paired device is providing a service.



Tap the ON/OFF switch to turn the option on.

next to a paired

Search for Other Devices: From Bluetooth settings, tap SCAN.


This setting is available when Bluetooth is enabled.

●

Check Files Received via Bluetooth Transfer: From Bluetooth settings, tap MORE > Received
files and follow the onscreen instructions.

●

Rename Your Device for Bluetooth: From Bluetooth settings, tap MORE > Rename device.
Enter a new Bluetooth name for your device and then tap DONE.

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270

Hotspot Settings
Use Hotspot to share your phone’s data connection with other devices via Wi-Fi.
Note: Using Hotspot consumes battery power and uses data services

Turn Hotspot On or Off
To conserve battery life, turn Hotspot on when you need it and turn it off when you are finished. You can
control Hotspot from Settings.
1. From home, tap Apps

2. Tap Hotspot

> Settings

.

.

 The Hotspot settings open.

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271

3. Tap the ON/OFF switch to turn Hotspot on or off.
Note: Turning on Hotspot will turn off Wi-Fi.

Configure Hotspot
Set up Hotspot to your preferences.
1. From home, tap Apps
2. Tap Hotspot

> Settings

.

.

3. Tap MORE to set these options:


Allowed devices: Control which devices can use your hotspot. See Allowed Devices below
for details.



Configure Hotspot:

Settings

•

Network name: View and change the name of Hotspot.

•

Hide my device: When enabled, Hotspot is not visible to other Wi-Fi devices during a
scan. Other devices can still connect to Hotspot, but will have to set up the connection
manually with your Network SSID and Password.

•

Security: Choose the security level for Hotspot.

•

Password: If you choose a security level that uses a password, set a password.

•

Show password: When enabled, the contents of the Password field are visible.

•

Show advanced options: When enabled, you can access advanced options, including
Broadcast channel, to specify the channel your device uses for Hotspot, and you can set
the maximum number of connections to Hotspot.

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

Timeout settings: Choose a time period, after which Hotspot will automatically turn off if
there is no activity.



LAN settings: View and configure settings related to using Hotspot as a Local Area Network.
•

IP address: View the default IP address, or tap to enter a valid IPv4 address.

•

Subnet mask: View the default subnet mask, or tap to enter a subnet mask.

•

DHCP: Tap to enable or disable DHCP. When DHCP is enabled, your phone assigns IP
addresses to devices that connect to Hotspot.

•

Starting IP: When DHCP is enabled, view the default starting IP address for assigning IP
addresses to connecting devices, or enter a enter a valid IPv4 address. When other
devices connect to your device using DHCP, the IP address your phone assigns will be
between the Starting IP and Ending IP.

•

Ending IP: When DHCP is enabled, view the default ending IP address for assigning IP
addresses to connecting devices, or enter a enter a valid IPv4 address. When other
devices connect to your device using DHCP, the IP address your phone assigns will be
between the Starting IP and Ending IP.

•

Lease time: When DHCP is enabled, set a length of time a connected device may use
an assigned IP address.

•

Maximum DHCP users: When DHCP is enabled, set the maximum number of devices
allowed to connect to Hotspot.

Allowed Devices
Control whether devices can connect to Hotspot with the Allowed devices list. After you add devices to
the list, they can scan for your phone and connect using your phone’s Hotspot name and password.
Note: Using Hotspot consumes battery power and uses data services.
1. From home, tap Apps

Settings

> Settings

.

273

2. Tap Hotspot

.

3. Tap MORE > Allowed Devices.
4. Tap ADD, and then enter the other device’s Device name and MAC address. Consult the other
device’s settings to find these details.
5. Tap OK to add the device to the Allowed devices list.

Airplane Mode
When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use
make calls, send or receive messages, or access the Internet. It also turns off other connectivity features,
such as Wi-Fi and Bluetooth.
While in airplane mode, you can use other features of your phone, such as playing music, watching
videos, or other applications.
To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the
Notification panel.

Settings

274

1. From home, tap Apps

2. Tap Airplane mode

Settings

> Settings

.

.

275

3. Tap the ON/OFF switch to enable or disable Airplane mode.

Note: You can also enable or disable Airplane Mode through the Notification panel quick settings (drag
down the Status Bar and tap Airplane mode), or though the Power key (press and hold the Power key
and then tap Airplane mode).

Data Usage Settings
The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict
hotspot usage, and more.
1. From home, tap Apps

Settings

> Settings

.

276

2. Tap Data usage

.

 The data usage window opens.

Data Usage Settings Operations
●

Enable Mobile Data: Tap the ON/OFF switch next to Mobile data.

●

Enable Restrictions on Mobile Data Usage: Tap the ON/OFF switch next to Limit mobile data
usage, and then drag the horizontal limit slider up or down to set the data usage limit.


●

●

This setting is available when Mobile data is enabled.

Set Amount for Alert When Data Usage Increases: Tap the ON/OFF switch next to Alert me
about data usage, and then drag the horizontal warning slider up and down to set an amount.


Data usage amounts are approximate. Actual amounts may differ.



This setting is available when Mobile data is enabled.

Set Dates for Resetting Data Usage: Tap the date range to set the data usage measuring cycle.


This setting is available when Mobile data is enabled.

●

Check Data Usage for Each Application: Tap an app name to see its usage for the period.

●

Enable Restriction on Mobile Data in Background: Tap MORE > Restrict background data >
OK.


The availability of roaming services is dependent on your service plan. Check with your
carrier and service plan for details.



This setting stops some apps and services from working unless your phone is connected to a
Wi-Fi network.



This setting is available when Limit mobile data usage is on.

Settings

277

●

View Both Mobile Data and Wi-Fi Usage: Tap MORE > Show Wi-Fi usage.


●

When Show Wi-Fi usage is enabled, you will see a Wi-Fi tab at the top of the Data usage
window. Tap the tab to view your phone’s Wi-Fi data usage.

Restrict networks: Tap MORE > Restrict networks.


Restrict background apps from using selected Mobile Hotspots. You can also set apps to
warn you before using these networks for large downloads.

Mobile Networks Settings
The Mobile networks settings menu allows you to configure your mobile network connections.
Set options for network selection and data service.
1. From home, tap Apps

Settings

> Settings

.

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2. Tap Mobile networks

.

3. Configure options:


Network mode: Choose a preferred network mode (LTE/CDMA or CDMA).



Data roaming: When you are outside your home network area, your phone can still connect
to other networks that your provider supports via roaming. There may be additional costs for
accessing networks while roaming, so you may want to control your phone’s roaming
behavior with Roaming settings.



Settings

•

Roaming network: Select a roaming default. Choose Home only, to only connect to the
Sprint network, or Automatic to allow connections to Sprint’s partner networks, when
available.

•

Roaming guard: Choose options for displaying an onscreen roaming notice for certain
functions. Enable or disable roaming notices for Voice and Data for Domestic CDMA, and
Voice, Data and Outgoing text message for International CDMA networks.

•

Roaming Settings: Choose options for roaming, including Voice and Data for Domestic
CDMA and International CDMA networks.

Access Point Names: View, configure, and add access point names (APNs) for your
phone’s data connection.

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NFC and Payment
NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send
information using NFC, including payment through mobile payment services at businesses that support
this function.

Access NFC and Payment
1. From home, tap Apps

2. Tap NFC and payment

> Settings

.

.

3. Tap settings to configure them.
 Your settings are saved and implemented.

Settings

280

Enable NFC and Android Beam
1. From home, tap Apps

> Settings

> NFC and payment

.

2. Tap NFC.

Settings

281

3. Tap the ON/OFF switch to enable NFC.

4. Tap Android Beam.

Settings

282

5. Tap the ON/OFF switch to enable Android Beam.

 NFC and Android Beam are enabled.

Tap and Pay
With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at
the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay.
Note: Tap and Pay payment apps may be downloaded from Google Play store. See Google Play Store.
1. From home, tap Apps

Settings

> Settings

> NFC and payment

.

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2. Tap Tap and pay.

 Tap and pay payment apps you have installed are display.


Available options depend on the payment app(s) you have set up on your phone.

More Connection Settings
The More connection settings menu provides access to additional network options, such as default
messaging app, VPN, mobile networks, and printers (if available).

More Connection Settings Options
Setting

Description

Tethering

Share your device’s mobile data connection via USB or Bluetooth.

Printing

Set up printers to print from your phone.

VPN

Add a Virtual Private Network (VPN).

Default messaging app

Set a default text messaging app.

Settings

284

Access More Connection Options
1. From home, tap Apps

> Settings

2. Tap More connection settings

.

.

3. Set items.
 Your settings are saved and implemented.

Settings

285

Tethering Settings
Use Tethering to share your device’s Internet connection with a computer that connects to your device via
USB cable or by Bluetooth.
Note: Using the tethering feature consumes battery power and uses data services.
1. From home, tap Apps

> Settings

> More connection settings

.

2. Tap Tethering and choose an option:



Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the
computer’s documentation for more information about configuring your computer to pair via
Bluetooth. Tap Bluetooth tethering to turn tethering on.



USB tethering: Connect the computer to your phone via USB cable, and then tap USB
tethering to turn tethering on.

Settings

286

Printing
You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and
the optional printer must be connected to the same Wi-Fi network.

Add a Printer
Before you can print to a printer, you must add and set it up on your phone. You will need to know the IP
address of the printer; consult the printer’s documentation for this information.
1. From home, tap Apps

> Settings

> More connection settings

.

2. Tap Printing.



Settings

The Printing settings screen displays.

287

3. From the Printing settings screen, tap

Download plug-in.

4. Follow the prompts to download and install a print driver from the Google Play store.
5. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off.
The service must be on to add a printer.
6. Tap MORE > Add printer > ADD PRINTER (or
name and the IP address of the printer.

, depending on the plug-in), and then enter a

Set Up a Printer
Add a printer to a print service and configure settings.
Note: Below settings are examples only. Available settings will differ depending on the type of print
service and printer you are using.
1. From the Printing settings screen, select a print service from the list
2. Tap the ON/OFF switch to turn the service on. The service must be on to add a printer.
3. Tap MORE > Add printer and follow the prompts to add a printer.
4. Tap MORE > Printer settings to configure printer options. Available options may vary depending
on the type of printer, and not all printers support all options.

Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to
connect and access resources inside a secured local network, such as your corporate network.

Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login credentials
or install security certificates before you can connect to your company’s local network. You can get this
information from your network administrator.
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For
information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On
and Connect to a Wireless Network.

Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, you must first set
up the phone’s secure credential storage.

Settings

288

1. From home, tap Apps

> Settings

> Lock screen and security

.

2. Tap Screen lock type, and then select Pattern, PIN, or Password to set up a secure lock.

Note: For credential storage, you can use Pattern, PIN, or Password screen lock types. See Screen Lock.

Settings

289

3. Enter a new password (at least eight characters without any spaces) for the credential storage,
scroll down and confirm the password, and then tap OK.

4. Select your display option for notifications on the lock screen, and then tap DONE.
 The password is set, allowing secure credential storage.
5. On the Lock screen and security window, tap Other security settings.

Settings

290

6. Tap Trust agents, and then tap your preferred system and user credentials.

 Your secure credentials storage is set.
You can then download and install the certificates needed to access your local network. Your network
administrator can tell you how to do this.

Add a VPN Connection
Use the More connection settings menu to add a VPN connection to your phone.
1. From home, tap Apps

Settings

> Settings

.

291

2. Tap More connection settings

> VPN.

 The VPN settings window appears.
3. Tap ADD VPN, and then enter the information for the VPN you want to add.



Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.



Set up all options according to the security details you have obtained from your network
administrator.

4. Tap SAVE.
 Your VPN is added to the VPNs section of the VPN settings window.

Settings

292

Access the VPN Settings Window
1. From home, tap Apps

> Settings

2. Tap More connection settings

.

> VPN.

 The VPN settings window appears.

Settings

293

Connect to a VPN
1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to.

2. When prompted, enter your login credentials, and then tap CONNECT.

 You will connect to the selected VPN.


When you are connected, a VPN connected icon appears in the notification area.

3. Open the Web browser to access resources such as intranet sites on your corporate network.

Settings

294

Disconnect from a VPN
1. Drag the Status Bar down to open the Notification panel.

2. Tap the VPN connection to display the VPN connection window.

3. Tap DISCONNECT to disconnect from the VPN.

 Your phone disconnects from the VPN.


Settings

When your phone has disconnected from the VPN, you will see a VPN disconnected icon in
the notification area of the Status Bar.

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Default Messaging App Settings
If you have multiple messaging apps installed on your phone, you can choose the app your phone uses
for messaging. The app you select here will be used when you choose Messages in other apps, such as
when sharing items like pictures or video.
1. From home, tap Apps

> Settings

2. Tap More connection settings

Settings

.

> Default messaging app.

296

3. Choose a messaging app.

 The default messaging app is set.
Note: If you choose a default messaging app other than Messages (such as Google Hangouts), you will
not be able to use the standard Messages app unless you restore it as the default messaging app.

Sounds and Notifications Settings
The Sounds and notifications settings menu lets you control your phone’s audio, from ringtones and alerts
to tap tones and notifications.

Sounds and Notifications Settings Overview
The sounds and notifications settings menu allows you to configure the following options:
Sound Setting

Description

Sound mode

Set the sound mode for the phone (Sound, Vibrate, or Mute).

Volume

Set volume for ringtones, media, system features, etc.

Ringtones and sounds

Set your ringtones and notification sounds for your phone, apps, keypad,
and other features.

Vibrations

Configure vibration pattern, feedback, and other settings.

Sound quality and effects

Set sound quality and sound effects for your phone.

Do not disturb

Configure the Do not disturb feature to mute calls and alerts at will or on a
schedule, as well as set exceptions.

Notifications on lock
screen

Set a tone for default phone notifications.

App notifications

Configure notifications for apps installed on your phone.

Settings

297

Sound Mode
You can switch between sound modes, while preserving the individual sound settings you’ve made.
Note: Sound modes are also available from the Device options menu. Press and hold the Power Key,
and then choose Mute, Vibrate, or Sound from the Device options.
1. From a Home screen, tap Apps

> Settings

> Sounds and notifications

.

2. Tap Sound mode, and then choose a mode:


Sound: Your phone uses the sounds, vibrations, and volume levels you’ve chosen in Sound
settings for notifications and alerts.



Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you
choose in Sound settings.



Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur.

Settings

298

Volume
Set the system volume level, and set default volume for call ringtones, notifications, and other media.
Note: You can also set System volume from the Home screen by pressing the Volume key.
1. From a Home screen, tap Apps

> Settings

> Sounds and notifications

.

2. Tap Volume and then drag the sliders to set the default volume for:



Ringtone: Set volume for ringtones.



Media: Set volume for media (videos and music).



Notifications: Set volume for notifications.



System: Set volume for system sounds.

Settings

299

Ringtones and Sounds
Choose a ringtone or notification sound for incoming calls, notifications, screen touch indicators, and
more.
1. From a Home screen, tap Apps

> Settings

> Sounds and notifications

.

2. Tap Ringtones and sounds for options:



Ringtone: Select a default ringtone.



Default notification sound: Choose a default sound for notifications.



Messages notifications: Tones play and/or the phone vibrates when new messages arrives.



Calendar notifications: Tones play and/or the phone vibrates to remind you of events.

Settings

300



Email notifications: Tones play and/or the phone vibrates when new emails arrive.



Touch sounds: Tones play when you tap the screen to make selections.



Dialing keypad tone: Tones play when you tap keys on the phone keypad.



Screen lock sounds: Tones play when you tap the screen to lock or unlock it.



Emergency tone: Tones play and/or the phone vibrates for alerts.



Keyboard sound: Tones play when you tap the keyboard.

Add a Ringtone
When you select a ringtone, either from the settings menu or from Contacts, you can add a custom
ringtone.
1. From the Ringtones and sounds menu, tap Ringtone.

2. Scroll to the bottom of the list and tap Add ringtone

.

3. Select a source (OneDrive or Sound picker) for the ringtone.
 You will see a list of compatible songs or audio files. To load music on your phone, see
Transfer Files between Your Phone and a Computer.
4. Tap a song to hear a preview, and then tap DONE to save it as a ringtone.
 The new ringtone is saved to the list and will be available to be assigned as a default ringtone
or as a ringtone for individual contacts, groups, etc.

Settings

301

Vibrations
Choose vibrations to play for notifications, such as for incoming calls, new messages, and event
reminders.
1. From a Home screen, tap Apps

> Settings

> Sounds and notifications

.

2. Tap Vibrations for options:



Vibration pattern. Select a vibration pattern, or create a new one.
•



Settings

To create a new pattern, tap Create pattern
save your new vibration pattern.

and follow the prompts to tap out and

Vibrate when ringing: The phone vibrates when ringing.

302

Sound Quality and Effects
You can set options for sound quality and effects when using headphones or a Bluetooth headset.
Note: These settings are only available while headphones or a Bluetooth headset are connected.
1. From a Home screen, tap Apps

> Settings

> Sounds and notifications

.

2. Tap Sound quality and effects for options:


Adapt Sound: Find the best sound quality for you and use it during calls and while playing
music or videos.



SoundAlive+: Recreate the effect of rich surround sound.



Tube Amp: Simulate the soft timbre of a tube amplifier.

Settings

303

Notifications
Choose a sound for notifications, such as for new messages and event reminders.
1. From a Home screen, tap Apps

> Settings

> Sounds and notifications

.

2. Set notification sound options:


Do not disturb: Silence all calls and alerts during scheduled times. You can allow
exceptions.



Notifications on lock screen: Display notifications on the lock screen.



App notifications: Allow or block notifications from individual apps.

Settings

304

Display Settings
Adjusting your phone’s display and wallpaper settings not only helps you see what you want, it can also
help increase battery life.

Display Settings Overview
The display settings menu allows you to configure the following options:
Display Setting

Description

Brightness

Set the display brightness.

Font

Set a default font and font size.
Set a screen timeout duration.

Screen timeout
Note: Longer durations discharge the battery more quickly
Daydream

Select a screensaver to be displayed when the device is charging.

Access Display Settings
1. From home, tap Apps

Settings

> Settings

.

305

2. Tap Display

.

3. Set your display options:


Brightness: Set the screen brightness, or set the brightness level to Auto.



Font: Choose the default font size and font.



Screen timeout: Turn the screen off after a set amount of time.



Daydream: Choose options for when the phone is charging.

Settings

306

Motions and Gestures
Enable or disable Smart alert, which causes your phone to vibrate when you pick it up to notify you of any
missed calls or messages..

Access Motions and Gestures Settings
1. From home, tap Apps

> Settings

2. Tap Motions and gestures

Settings

.

.

307

3. Tap the ON/OFF switch to turn Smart alert on or off.

Applications Settings
View information and configure settings for all apps on your phone. The Application manager and Default
applications menus are located here.

Access Applications Settings
1. From home, tap Apps

2. Tap Applications

> Settings

.

.

3. Scroll down to Application settings to see primary apps. Tap on an app to view and configure its
settings.

Settings

308

Application Manager
Check installed applications and running applications. Items that can be checked in the Application
manager are as follows.
Apps Setting

Description

DOWNLOADED

Check downloaded apps.

SD CARD

Check apps installed on a microSD card (not included).

RUNNING

Check running apps.

ALL

Check all apps.

DISABLED

Check disabled apps. This page only appears if one or more apps have
been disabled.

Settings

309

Access the Application Manager
1. From home, tap Apps

> Settings

> Applications

.

2. Tap Application manager.

3. Tap items to view details.
 Check your application settings condition and access additional options.
Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable
the app, clear cache and data, and more.

Settings

310

Default Applications
Set or clear default applications for certain built-in features of the phone.
1. From home, tap Apps

> Settings

> Applications

.

2. Tap Default applications.

3. Tap each default setting to see what services or applications are available to set as the default.


Home: Choose a default Home screen mode.



Messages: Choose a default app for messaging.



Clear defaults: Tap CLEAR to clear defaults.

Settings

311

Note: If you choose a default messaging app other than Messages (Google Hangouts or Messaging+ for
example), you will not be able to use the Messages app unless you restore it as the default messaging
app. For details, see Default Messaging App Settings.

Calendar Settings
Configure settings for your phone’s Calendar app.
1. From home, tap Apps

> Settings

> Applications

.

2. Tap Calendar to configure these options:



First day of week: Choose a day to start each calendar week.



Show week numbers: Enable or disable display of week numbers on the calendar.

Settings

312



Hide declined events: When enabled, events for which you declined the invitation are not
shown on the calendar.



7-day weather forecast: When enabled, weather information from AccuWeather.com
displays on the calendar.



Notifications:
•

Notification sound: Choose a sound for calendar event notifications.

•

Vibration: Enable or disable vibration, to play for calendar event notifications.



Set default reminders: Set default reminders for Events and All-day events.



Lock time zone: When enabled, event times will be locked to the time zone you select.
Times and dates will not change, even if you travel to another time zone.

Camera Settings
Configure settings for your phone’s Camera app.
1. From home, tap Apps

Settings

> Settings

> Applications

.

313

2. Tap Camera to configure these options:

Note: Additional Camera settings options are available within the Camera app. See Set Camera Options.

Contacts Settings
Configure options for contacts stored on your phone.
Tip: You can also access Contacts Settings from the Contacts app. From home, tap Contacts
MORE > Settings.
1. From home, tap Apps

Settings

> Settings

> Applications

>

.

314

2. Tap Contacts to configure options:



Import/Export contacts: Import contacts from your phone’s internal memory and export
contacts to your phone’s internal memory.



Move device contacts to: Move contacts saved on your device to your Google or Samsung
accounts.



Contacts to display: Choose contacts to display in Contacts. You can choose only contacts
from your phone’s memory, or from an account, or choose other sources. You can also
create a customized list of contacts to display.



Sort by: Choose how contacts are sorted, by first or last name.



Name format: Choose how contacts are displayed, by first or last name.



Send multiple contacts: You can choose how to transfer contacts, when sharing them with
other devices, such as via Bluetooth. Tap Send multiple namecards and choose one of the
following options:

Settings

•

Send together: Multiple contacts are sent together. This method can be faster, but
depends on whether the target device can accept multiple contacts. If not, only one
contact will be sent.

•

Send individually: Contacts are sent individually. This method may take longer, because
the other device must accept each contact individually, but it helps ensure that no
contacts are missed.

315

Email Settings
Configure options for email accounts you set up on your phone.
Tip: You can also access Email settings from the Email app. From home, tap Apps
MORE > Settings.

> Email

>

General Email Preferences
1. From home, tap Apps

> Settings

> Applications

.

2. Tap Email to configure options. General email settings, which affect all email accounts, include:



Settings

Manage accounts: Configure options for specific accounts. Available settings depend on the
type of account.

316



Add account: Add additional email accounts.



View as: View emails in Standard format, or as Conversations.



Auto fit content: Shrink email content to fit the screen. Content can still be viewed in detail
by zooming in.



Notifications: Notifications for new emails display in the Status Bar. When disabled, you can
control notifications for each of your email accounts individually in the account’s settings.



Spam addresses: Create and maintain a list of email addresses and domains to
automatically block emails from those senders.



Confirm deletions: Ask for confirmation before deleting email messages.

Manage Email Account Settings
You can edit settings for your individual email accounts, such as email address and password, name
display and signature, frequency of retrieval, and more.
Note: Available settings depend on the type of email account.
1. From home, tap Apps

> Settings

> Applications

.

2. Tap Email, and then tap an account to set its options. Individual email account settings vary; see
your service provider for details. Common email account settings include:


Sync account: Tap to turn email sync on or off for this account.



Account settings:
•

Settings

Account name: Enter a name to identify this email account.

317







•

Your name: Enter your name to be displayed in place of your email address when others
receive your email.

•

Always Cc/Bcc myself: Choose options for sending a copy of emails you send to
yourself, as a copy (Cc) or blind copy (Bcc).

•

Signature: A text signature is automatically added to emails you send.

•

Show images: Choose whether to automatically display embedded images in the body
of an email.

•

Auto download attachments: Choose whether the phone automatically downloads
email attachments when you are connected to Wi-Fi. You might use this option to control
how and whether you use your plan’s data services to download attachments.

Sync settings:
•

Sync schedule: Configure times and dates for syncing this email account.

•

Period to sync Email: Time frame to sync email messages.

•

Limit retrieval size: Set a size limit for each email message retrieved.

•

Limit retrieval size while roaming: Set a size limit for each email message retrieved
while roaming.

Exchange ActiveSync settings:
•

Out of office settings: Configure options for automatically sending replies when you are
out of the office.

•

Folder sync settings: Choose folders to synchronize between your phone and account.

•

Period to sync Calendar: Choose a time period for syncing the Calendar.

•

Empty server trash: Delete the contents of the trash folder on the account server.

•

In case of sync conflict: Choose whether information from the server or phone has
priority when there is a conflict.

•

Sync Contacts: Choose whether contacts are synchronized between your phone and
the account.

•

Sync Calendar: Choose whether calendar events are synchronized between your phone
and the account.

•

Sync Task: Choose whether tasks are synchronized between your phone and the
account.

Advanced Settings:
•

Settings

Security options: Manage encryption and signature options for outgoing email.

318

•

Exchange server settings: Configure the Domain\user name, Password, and other
Exchange server settings.

•

Incoming server settings: Configure your incoming server.

•

Outgoing server settings: Configure your outgoing server.

Internet Settings
Configure Internet settings, to customize the browser to your preferences.
Tip: You can also access Internet settings from the Internet app. From home, tap Internet
Settings.
1. From home, tap Apps

Settings

> Settings

> Applications

> MORE >

.

319

2. Tap Internet to configure options:



Homepage: Choose a homepage to display when you launch Internet.



Default search engine: Choose a default search engine.



My Auto fill profile: Manage your Auto fill profile.



Manual zoom: Override website requests to control zoom level



Privacy: Choose options related to privacy, such as cookies, suggested searches, and saved
sign-in information. You can also choose to delete your personal data through the privacy
option..



Advanced: Choose settings to control how the browser treats content.

Messages Settings
The messages settings menu lets you control options for your text and MMS messages including
message limits, size settings, and notifications.
Tip: You can also access Message settings from the Messages app. From home, tap Messages
MORE > Settings.

Settings

>

320

1. From home, tap Apps

> Settings

> Applications

.

2. Tap Messages to configure settings:



Enhanced messaging: Enable enhanced messaging, such as group chat, and configure
enhanced messaging options..



Notifications: When turned on, notifications for new messages display in the Status Bar. Tap
the ON/OFF switch to turn the setting on, and then configure options:

Settings

•

Notification sound: Choose a sound to play for new message notifications.

•

Vibrations: Choose whether vibration plays along with the sound for new message
notifications.

•

Pop-up display: Choose whether a new message pops up on the display to notify you.

321



Backgrounds and bubbles: Choose backgrounds and text bubble styles.



Quick responses: Create and manage text phrases that you can add to messages.



Spam filter: When turned on, your phone blocks messages that may be spam, by filtering
based on criteria you set. Tap the ON/OFF switch to turn the setting on, and then configure
filters:



•

Manage spam numbers: Enter telephone numbers, to automatically flag messages from
the numbers as spam, when Spam settings are enabled.

•

Manage spam phrases: Enter text phrases, to automatically flag messages as spam
when they contain the phrase. Available when Spam settings are enabled.

•

Spam messages: View messages marked as spam.

More settings > Text messages:
•



Auto combination: Choose whether long messages that are received in multiple parts
are automatically re-assembled to display as a single message.

More settings > Multimedia messages:
•

Group conversation: Send messages as group conversations by default.

•

Auto retrieve: Choose whether message attachment(s) are automatically downloaded
when you display a multimedia message. If you disable this option, only the message
header displays in the message list, and you will be prompted to download the
attachment(s).

•

Roaming auto retrieve: Choose whether message attachment(s) are automatically
downloaded when your phone is outside its home network.



More settings > Delete old messages: Automatically delete the oldest messages when the
maximum number of text (1000) and multimedia (100) messages has been exceeded.



Emergency alerts settings: Configure emergency alert settings. You can enable or disable
some alerts: Extreme Alert, Severe Alert, Amber Alert, and Emergency alert test messages.
You cannot disable Presidential alerts.
•

Emergency alerts: Choose types of messages to receive. You can enable or display any
of the message types, except for Presidential Alert. You can also choose to receive
emergency alert test messages.

Important: The Commercial Mobile Alert System (CMAS) system provides the government the ability to
send geographically targeted notifications of emergencies, such as threats to public safety, severe
weather events, a hazardous material spill or a missing child in the phone user’s area.

Settings

•

Emergency notification preview: Play a sample emergency alert tone. Tap Stop to
cancel the playback.

•

Vibrations: Enable or disable vibration notification for emergency message notifications.

•

Alert reminder Configure the reminder interval.

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Phone Settings
Configure options for calling with your phone.
Tip: You can also access Phone settings from the Phone app. From home, tap Phone
Settings.
1. From home, tap Apps

> Settings

> Applications

> MORE >

.

2. Tap Phone to configure options:



Settings

Swipe to call or send messages: Make calls or send messages by swiping right or left
across a contact’s information in Contacts, or a log item in the Phone app.

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



Call rejection: Create and manage a list of phone numbers, to have your phone
automatically reject calls you receive from those numbers.
•

Auto reject list: Enter telephone numbers, to reject calls from the numbers when Auto
reject mode is turned on.

•

Rejection messages: Create and manage text messages to send to callers when
rejecting incoming calls. Messages you create here are available from the incoming call
screen when you use the Reject with message option

Answering and ending calls: Manage settings for answering and ending calls.
•

Pressing the Home key: Answer calls by pressing the Home key.

•

Pressing the Power key: End calls by pressing the Power key.



Automatic answering: Answer incoming calls automatically after two seconds while a
headset or Bluetooth device is connected.



Call alerts: Set options for sounds and vibrations to occur during calls.



•

Vibrate when answered: The phone vibrates when a call connects to the network.

•

Vibrate when call ends: The phone vibrates when the other caller ends the call.

•

Call connect tone: The phone plays a tone when the other caller answers a call.

•

Call end tone: The phone plays a tone when the other caller ends the call.

•

Notify during calls: Notifications for alarms and new messages play during calls. When
disabled, these notifications will be muted during a call.

Ringtones and keypad tones: Choose tones and vibrations to play for incoming calls and
keypad taps.
•

Ringtones: Select a ringtone for incoming calls. Choose from the list or tap Add
ringtone

•

to add your own. (See Ringtones and Sounds.)

Vibrations: Select a vibration pattern to play for incoming calls when the Vibrate when
ringing option is enabled. Choose from the list or tap Create pattern
(See Ringtones and Sounds.)

Settings

to add your own.

•

Vibrate when ringing: Vibrate the phone for incoming calls. The vibration pattern is set
with the Vibrations setting.

•

Dialing keypad tone: Play tones for keypad taps.

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

More settings: Settings for TTY and Hearing Aids are located in this option.
•

TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are deaf, hard of hearing, or who
have speech or language disabilities, to communicate by telephone. Your phone is
compatible with select TTY phones. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY
device will connect using a special cable that plugs into your phone’s headset jack. If this
cable was not provided with your TTY device, contact your TTY device manufacturer to
purchase the connector cable.

•

Hearing aids: Improve the sound quality for use with hearing aids.



US dialing: Replace “+” with the international access code for your location.



International dialing: Use the International dialing code to replace “+”. (Only available if US
dialing is not enabled.)



DTMF tones: Set the length of Dual-tone Multi-frequency (DTMF) tones which play when you
use the keypad during a call, such as when navigating menus.



Voicemail settings: Set options for Visual Voicemail. See Configure Visual Voicemail
Settings.

Weather Settings
Configure weather settings for use with the Lock screen and the Calendar app.
1. From home, tap Apps

Settings

> Settings

> Applications

.

325

2. Tap Weather to configure options:



Unit: Select Celsius or Fahrenheit.



Auto refresh: Choose how often weather information is updated.



Use current location: Use your phone’s current location to get local weather information.



Weather notifications: Receive notifications when there is a chance of rain, snow, or hail.



Lock screen: Show weather information on the Lock screen.



Calendar: Show weather information in the Calendar app.

Settings

326

Wallpaper
You can change the wallpaper for the Home and Lock screens.

Change the Wallpaper
1. From home, tap Apps

> Settings

> Wallpaper

.

2. Tap Home screen to open the drop-down list. Select the screens for which you want to change
the wallpaper.

3. Tap a wallpaper to preview it.

Settings

327

4. Tap SET AS WALLPAPER to set the selected wallpaper for the screen or screens. If you've
selected an image from Gallery, tap DONE to apply it as wallpaper.
 Your wallpaper is changed.

Location Settings
Control apps’ access to your location, and configure location sources. Some apps may require one or
more location services be turned on for full app functionality. When Location is turned on, you are
allowing Google’s location service to collect anonymous location data. Some data may be stored on your
phone, and collection may occur even when no apps are running.
GPS signals may be affected by your surroundings, including:
●

Buildings

●

Tunnels or underground structures

●

Weather conditions

●

High-voltage or electromagnetic fields

●

Tinted windows

Note: E 9-1-1 location service is standard on all mobile phones, to allow sharing of GPS information with
emergency personnel when you make a call to emergency services, such as 9-1-1.
1. From home, tap Apps

Settings

> Settings

> Location

.

328

2. Tap the ON/OFF switch beside Location to turn location services on or off. Location must be
turned on to configure settings. When you turn Location on, you are allowing Google’s location
service to collect anonymous location data. Some data may be stored on your phone, and
collection may occur even when no apps are running.

3. After you turn Location on, you can configure settings:


Locating method: Choose the method your phone uses to determine your location.
•

GPS, Wi-Fi, and mobile networks: Your phone uses GPS information, Wi-Fi, and
mobile networks to estimate your location.

•

Wi-Fi and mobile networks: Your phone uses Wi-Fi and mobile networks to estimate
your location.

•

GPS only: Your phone uses only GPS information to estimate your location.



Recent location requests: View services or apps that have recently accessed your location
information.



Location services: Select sources for reporting your location information to Google.

Settings

329

Lock Screen and Security Settings
The Lock screen settings let you set your method for unlocking your phone, customize Lock screen
options, determine whether to show tips for unlocking the phone, and enter your owner information to be
displayed on the Lock screen.
The Security settings let you set encryption options, password visibility, administrator settings, and
credential storage options.

Lock Screen and Security Overview
The following options are available in the Lock screen and security menu (options vary depending on the
screen lock selected):
Setting

Description

Screen lock type

Set your screen lock.

Show information

Select items to show on the Lock screen, like a Dual clock, the Weather,
and Owner information.

Unlock effect

Set the effect shown when the Lock screen wakes up (Swipe lock only).

Unknown sources

Allow or deny installation of apps from sources other than the Google
Play store app.

Other security settings

Configure settings for encryption, password visibility, security updates,
credentials, and other security features.

Settings

330

Access Lock Screen and Security Options
■

From home, tap Apps

> Settings

> Lock screen and security

.

 The Lock screen and security menu opens.

Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have to draw
the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock
the phone’s control keys, buttons, and touchscreen.
In order from least secure to most secure, the available screen lock options are:
●

Swipe

●

Pattern

●

PIN

●

Password

●

None

Important: To protect your phone and data from unauthorized access, it is recommended that you use
the highest security level available (Password protection). It is also recommended you frequently change
your password to ensure the safety of your phone and personal data.

Settings

331

Access Screen Lock Settings
1. From home, tap Apps

> Settings

> Lock screen and security

.

 The Lock screen and security menu opens.
2. Tap Screen lock type.

 The Screen lock settings menu opens.

Settings

332

Use Swipe to Unlock the Screen
■

From the Screen lock type menu, tap Swipe to save the setting.

 The screen lock is set.

Use a Screen Unlock Pattern
1. From the Screen lock type menu, tap Pattern.

Settings

333

2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or
diagonal direction. Lift your finger from the screen when finished.

 The phone records the pattern.
3. Tap CONTINUE.
4. When prompted, draw the screen unlock pattern again, and then tap CONFIRM.

 The screen unlock pattern is saved.

Settings

334

5. Enter a backup PIN, tap CONTINUE, re-enter the PIN, and tap OK to save your screen unlock
pattern.

 The screen lock is set.


If you fail to draw the correct unlock pattern on the screen after five attempts, you will be
prompted to wait for 30 seconds before you can try again.

Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the
screen when you unlock it.
Note: To change your unlock screen pattern, from home, tap Apps
and Security

Settings

> Settings

> Lock Screen

> Screen lock type.

335

Use a Screen Unlock PIN
1. From the Screen lock type menu, tap PIN.

2. Enter a PIN, tap CONTINUE, re-enter your PIN, and tap OK to save the setting.
 The screen lock is set


If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30
seconds before you can try again.

Use a Screen Unlock Password
1. From the Screen lock type menu, tap Password.

Settings

336

2. Enter a password, tap CONTINUE, and then enter your password again to confirm it.
 The screen lock is set.


If you fail to enter the correct password after five attempts, you will be prompted to wait for 30
seconds before you can try again.

Important: To protect your phone and data from unauthorized access, it is recommended that you use
the screen unlock password (highest security). It is also recommended that you frequently change your
password to ensure the safety of your phone and personal data.
Note: See the Lock Screen and Security Overview table for additional options.

Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. From home, tap Apps

> Settings

> Lock screen and security

.

 The Lock screen and security menu opens.

Settings

337

2. Tap Screen lock type.

 The Screen lock settings menu opens.
3. Draw your unlock screen pattern, enter your PIN, or enter your password.
4. Tap None.

 The screen lock is disabled.

Settings

338

Easy Mode
Use your phone more easily with a simpler Home screen layout, larger default fonts throughout, and
straightforward application interactions.
Your phone offers two Home screen modes:
●

Standard mode provides a conventional layout for apps and widgets on the Home screen.

●

Easy mode provides an easier experience for the first-time smartphone user.

You can choose the Home screen mode at any time.

Enable Easy Mode
1. From home, tap Apps

Settings

> Settings

> Easy mode

.

339

2. Tap Easy mode, select the apps you want to see, and then tap DONE to save your selection.

Return to Standard Mode
1. From home, tap the screen to the left and tap Settings

Settings

> Easy mode

.

340

2. Tap Standard mode and then tap DONE.

Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.

Accessibility Settings Overview
The following Accessibility options may be configured:
Accessibility Option

Description

Vision

Configure accessibility features for vision.

Hearing

Configure accessibility features for hearing and sounds.

Dexterity and interaction

Configure accessibility features for handling and interactions with the
phone.

Direct access

Open your accessibility settings by pressing the Home key three times
in quick succession.

Notification reminder

Set the phone to beep or vibrate at set intervals to remind you of any
unread notifications from selected applications.

Answering and ending
calls

Answer calls by pressing the Home key, and end calls by pressing the
Power key.

Single tap mode

Dismiss or snooze alarms, calendar events, and timer alerts, and
answer or reject incoming calls with a single tap.

Settings

341

Accessibility Option

Description

Manage accessibility

Import and export your accessibility settings, or share them with other
devices.

Services

Configure other accessibility services, if installed.

Access Accessibility Options
1. From home, tap Apps

> Settings

> Accessibility

.

2. Set available accessibility options.
 Your accessibility settings are applied and saved.

Settings

342

Vision Accessibility Settings
Your phone offers many features to assist users who are blind or low-vision.
1. From home, tap Apps

> Settings

> Accessibility

.

2. Tap Vision to configure options:



Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice
Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to
help blind and low-vision users. When Voice Assistant is turned on, you may need to use a
double-tap to select items, because a single tap is used to trigger Voice Assistant.



Voice Assistant help: View tutorials on using Voice Assistant.

Settings

343



Dark screen: Keeps your phone’s screen turned off at all times. When Dark screen is
enabled, double-press the Power key to turn the screen on or off while using your phone.



Rapid key input: Release your finger to enter a selection, instead of double-tapping it. By
default, when you have Voice Assistant turned on, you must double-tap items on the screen
to select them. If you turn on Rapid key input, you can tap and release your finger to select
and item instead of double-tapping.



Speak passwords: The phone reads out characters entered in password fields. Use caution
with this feature, because others near you will be able to hear your passwords.



Voice Label: Write voice recordings to NFC tags to provide information about nearby objects.



Font size: Choose the size of text for your phone’s screens.



Magnification gestures: Use exaggerated gestures such as triple-tapping, double pinching,
and dragging two fingers across the screen.



Negative colors: Reverse screen colors for improved contrast.



Color correction: Adjusts the color of the screen if you have difficulty reading the screen
because of the color. Follow the prompts to fine-tune screen colors.



Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the
Power/Lock key until you hear a sound or feel a vibration, and then pressing and holding with
two fingers until you hear an audio confirmation.



Text-to-speech options: Configure options for converting text to speech.

Hearing Accessibility Settings
Your phone offers many features to assist users who are deaf or hearing-impaired.
1. From home, tap Apps

Settings

> Settings

> Accessibility

.

344

2. Tap Hearing to configure options:



Flash notification: Flash the camera light when you receive notifications or when alarms
sound. Turn the device over to stop the flashing.



Turn off all sounds: Sounds made by the phone during taps, selections, notifications, etc., is
muted.



Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with
hearing aids.



Samsung subtitles (CC): Displays Samsung subtitles where available. Tap the ON/OFF
switch to turn the option on or off, and then configure options.



Google subtitles (CC): Displays Google subtitles where available. Tap the ON/OFF switch
to turn the option on or off, and then configure options like Language, Text size, and Caption
style.



Left/right sound balance: Adjust the sound sent to the left and right when using earphones.



Mono audio: Enable or disable the compression of stereo audio into a single mono audio
stream for use with a single earphone.

Settings

345

Dexterity and Interaction Settings
Your phone offers many features to improve accessibility related to the way you interact with touch and
movement.
1. From home, tap Apps

> Settings

> Accessibility

.

2. Tap Dexterity and interaction to configure options:



Assistant menu: Assistant menu can improve phone accessibility by providing quick access
to important functions. A shortcut
Assistant menu.



Settings

appears on all screens to give you access to the

Tap Assistant menu to configure options:

346

•

Tap the ON/OFF switch beside Assistant menu to turn the feature on or off. When you
turn on Assistant menu, Single tap mode is also enabled.

•

Dominant hand: Choose whether the Assistant menu displays on the left or right side of
the screen

•

Edit: Reorder or remove items from the Assistant menu.

•

Assistant plus: When turned on, Assistant plus displays contextual menu options for
some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and
then tap the ON/OFF switch to turn the option on or off. After you turn on Assistant plus,
enable or disable apps to use with Assistant plus.

•

Touchpad size: Choose a size for touchpads for use in your phone’s screens.

•

Cursor size: Choose the size of cursors, to display on the screen.

•

Cursor speed: Choose a speed for cursor blinks.



Press and hold delay: Choose how long your phone waits during a tap and hold gesture on
the screen, before continuing with the tap and hold action.



Interaction control: Control how your phone interprets motions and screen touches. To turn
Interaction control on or off at any time, press and hold the Home key and the down Volume
key at the same time. When Interaction control is on, you can use motions to control your
phone, and screen timeout is turned on. You can also block areas of the screen from touch
interaction. Automatic screen rotation and hard-key functions (Power Key, Volume key, etc.)
will be turned off, and app notifications will only be shown in the Notification panel and Status
Bar.

Settings

347

Configure Other Accessibility Settings
Your phone offers many features to improve phone accessibility.
1. From home, tap Apps

> Settings

> Accessibility

.

2. Configure additional accessibility options:


Direct access: Access common accessibility settings from any screen by pressing the Home
key rapidly 3 times in a row.



Notification reminder: Phone beeps at set intervals to remind you of unread notifications.



Answering and ending calls: Select options for answering and ending calls.
•

Pressing the Home key: Answer calls by pressing the Home key.

•

Pressing the Power key: End calls by pressing the Power key.



Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms,
notifications and alerts, and answer or reject calls.



Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility
settings as a file.

Note: Additional accessibility services you have installed are displayed under the Services heading.

Settings

348

Add Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and picture and
video sharing accounts.

Set Up a New Account
1. From home, tap Apps

> Settings

> Accounts

.

2. Tap Add account.

 An Add account window appears.

Settings

349

3. Tap an account type and then follow the onscreen instructions to add the required account
information.
 The account is added to the accounts list.

Manage Existing Accounts
1. From home, tap Apps

> Settings

> Accounts

.

2. Tap the account type to see the existing accounts.

 The account settings menu appears.
3. View and configure your account settings as desired.
 The account options are updated.

Settings

350

Backup and Reset
Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google
servers before resetting your phone to the original factory settings. The Factory data reset erases all data
from the phone’s application storage, including:
●

Your Samsung account

●

Your Google Account

●

All other email and social networking accounts

●

System and application data and settings

●

Downloaded applications

Backup and Reset Overview
The following options are available in the Back up and reset menu:
Backup and Reset Option

Description

Backup account

Select the Google Account used to back up data.

Back up my data

Enable backup for application data, Wi-Fi passwords, and other settings
to your Google Account.

Automatic restore

When reinstalling an application, backed up settings and data will be
restored from your Google Account.

Factory data reset

Reset all settings and delete all data on phone.

●

Performing a factory data reset erases all data on the phone. It is recommended that you back up
important data before performing a factory data reset.

●

Erased information cannot be restored. Only erase data after you are sure you have saved
everything you need.

Settings

351

Access Backup and Reset Options
1. From home, tap Apps

> Settings

> Backup and Reset

.

 The Backup and reset menu opens.
2. Set options.
 The backup and reset settings are applied and saved.


If you are performing a Factory data reset, follow the prompts to confirm the data removal.
The phone will erase all data and reboot.

Factory Data Reset
1. From the Backup and reset menu, tap Factory data reset.

Settings

352

2. Read the factory data reset information page and tap RESET DEVICE.

3. If prompted, enter your secure pattern, PIN, or password.
4. Tap DELETE ALL.

 Your phone will power down and reset itself, which may take up to 10 minutes.


Settings

Once the phone has reset, it will run through the Hands Free Activation and update
processes again. When finished, you will see the Welcome screen and Setup application.
See Complete the Setup Screens to start over.

353

Language and Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and
keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s
mouse/trackpad options.

Language and Input Settings Overview
You can set the following options in the Language and input settings menu:
Language and Input Setting

Description

Language

Set the language for your display and menus.

Default keyboard

Set the default method for entering text.

Samsung keyboard

Set Samsung keyboard options.

Google voice typing

Set options for Google Voice text entry.

Voice input

Set your voice search options.

Text-to-speech options

Set text-to-speech options.

Pointer speed

Set the speed of the pointer for a mouse/trackpad.

Access Language and Input Setting Options
1. From home, tap Apps

> Settings

> Language and input

.

 The Language and input settings menu opens.

Settings

354

2. Set options.
 The language and input settings are applied and saved.

Select the Default Language for Your Phone
1. From home, tap Apps

> Settings

> Language and input

> Language.

2. Tap an available language.

Language and Input Options
Some of the language and input options are detailed below.
1. From home, tap Apps

> Settings

> Language and input

.

2. Set options:


Language: Tap a language to assign it.



Default keyboard: Tap an input method to set it as the default.



Samsung keyboard: Configure your keyboard options.



Google voice typing: Configure your options, including language detection.



Voice input: Tap a settings option and follow the onscreen instructions.



Text-to-speech: Tap a settings option and follow the onscreen instructions.



Pointer speed: Drag the bar to adjust the speed, and then tap OK.

Settings

355

Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are consuming your
battery’s charge and at what percentage. You can also display the battery charge remaining as a
percentage on the Status Bar.
1. From home, tap Apps

> Settings

> Battery

.

2. Tap Display battery percentage to show the percentage of battery charge remaining on the
Status Bar.

3. Tap items to view details.
 Check your battery condition and access additional options.

Settings

356

Power Saving Mode
Save battery power by activating Power saving mode, which reduces or turns off certain features to
decrease battery consumption.

Turn On Power Saving Mode
1. From home, tap Apps

> Settings

> Battery

.

2. Tap Power saving mode.

3. Tap the ON/OFF switch to enable Power saving mode.
 Power saving mode is activated.

Settings

357

4. Tap Start power saving to select when to activate the power saving measures, either
immediately or at a given battery level.

Ultra Power Saving Mode
Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the
number of usable apps, turning off mobile data when the screen is off, and turning off connectivity
features such as Wi-Fi and Bluetooth.

Turn On Ultra Power Saving Mode
1. From home, tap Apps

> Settings

> Battery

.

2. Tap Ultra power saving mode.

Settings

358

3. Tap the ON/OFF switch to enable Ultra power saving mode.
 Ultra power saving mode is activated.
Note: The first time you enable Ultra power saving mode, you will be prompted to read and agree to the
terms and conditions. Tap the check box and then tap AGREE to continue.

Turn Off Ultra Power Saving Mode
■

From home, tap MORE > Turn off Ultra power saving mode.

 The phone returns to normal power mode.

Settings

359

Storage Settings
The Storage settings menu lets you manage internal storage on your phone.

Storage Settings Overview
The storage settings menu allows you to configure the following options:
Storage Device

Description
●

Total space: View the total space/free space in your phone’s memory.

●

Available space: The amount of storage space currently available.

●

System memory: The minimum amount of storage space required to run
the system.

●

Used space: The amount of storage space currently being used.

●

Cached data: The amount of data currently cached.

●

Miscellaneous files: The amount of memory used to store
miscellaneous files.

●

Total space: View the total space/free space in your phone’s memory.

●

Available space: The amount of storage space currently available.

●

Mount SD card: Prepare the SD card for use.

●

Unmount SD card: Unmount the SD card to safely remove it.

●

Format SD card: Delete all data on the SD card.

Device memory

SD card

Settings

360

Access Storage Settings
1. From home, tap Apps

> Settings

> Storage

.

2. View memory usage for the different types of information stored in your phone’s memory. Tap an
item for more information.

Date and Time Settings
Use the Date and Time settings menu either to automatically use the network-provided date and time or
manually set these values, as well as select time and date format options.

Date and Time Overview
The following Date and time options may be configured:
Date and Time Option

Description

Automatic date and time

Set the date and time automatically via the connected wireless network.

Automatic time zone

Set the time zone automatically via the connected wireless network.

Set date

Set the date manually (only available when Automatic date and time
option is disabled).

Set time

Set the time manually (only available when Automatic date and time
option is disabled).

Select time zone

Set the time zone manually (only when Automatic time zone is disabled).

Use 24-hour format

Enable or disable 24-hour format.

Settings

361

Access Date and Time Options
1. From home, tap Apps

> Settings

> Date and time

.

2. Set available date and time options.
 Your date and time settings are applied and saved.

Activate This Device
The Activate this device menu lets you activate a new phone or use additional self-service options such
as checking the status of an in-service phone.
1. From home, tap Apps

> Settings

> Activate this device

.

 The Self Service menu appears.

Settings

362

2. Follow the onscreen prompts to activate your phone or review your summary.
 Your phone activates. If already activated on an account, you will see a usage and plan
summary.

System Update
The System Update menu provides settings for keeping your phone up-to-date with the latest software.

Access System Update
■

From home, tap Apps

> Settings

> System Update

.

 The System Update menu appears.
For details about updating your phone, see Update Your Phone.

Settings

363

About Device
The About device menu lets you access important phone information, search for and apply updates, and
view legal and safety information.

About Device Overview
The following About device items may be reviewed or set:
About Device Item

Description

Software version

Check your current software version.

Hardware version

Check your current hardware version.
Check your phone’s status.

Status

●

Battery status and level

●

SIM card status (network, signal strength, mobile network type,
service state, roaming, mobile network state, phone number,
IMEI number, and IMEISV number)

●

IMEI information (MIN, PRL version, MEID, IMEI, and ICCID)

●

Username

●

IP address

●

Wi-Fi MAC address

●

Bluetooth address

●

Up time

●

Device status

Legal information

Review various types of important legal information, including Open
source licenses, Google legal information, System WebView licenses,
Wallpapers, Samsung legal information, and the Privacy Alert.

Device name

Change the name of your device (other devices see this name when
using Hotspot or Bluetooth).

Model number

Check the phone’s model number.

Android version

Check the Android version number.

Baseband version

Check the phone’s baseband version.

Settings

364

About Device Item

Description

Kernel version

Check the phone’s kernel version.

Build number

Check the current phone build number.

SE for Android stats

Check the phone’s Security Enhanced for Android status.

KNOX version

Check the phone’s KNOX version.

Access About Device Options
1. From home, tap Apps

> Settings

> About device

.

2. Select or view available options.
 Your phone information is displayed.

Settings

365

For Assistance
The following topics address areas of support for your phone, including troubleshooting, specifications,
account information, warranty information, and customer service contact information.

Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your voicemail
account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your
information.

Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not
the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.

Voicemail Password
You will create your voicemail password when you set up your voicemail. See Voicemail Setup for more
information on your voicemail password.

Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.

Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
●

Access your account information.

●

Check your minutes used (depending on your Sprint service plan).

●

View and pay your bill.

●

Enroll in Sprint online billing and automatic payment.

●

Purchase accessories.

For Assistance

366

●

Shop for the latest Sprint phones.

●

View available Sprint service plans and options.

●

Learn more about data services and other products like games, ringtones, screen savers, and
more.

From Your Sprint Phone
1. From home, tap Phone

> Keypad

.

2. Do any of the following:


Tap
other questions.

to access a summary of your Sprint service plan or get answers to



Tap
payment.

to access the “Pay My Bill” section of Sprint Zone to make a



Tap

to check minute usage and account balance.

Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.

Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or show times; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■

From home, tap Phone

> Keypad

, and then tap

.

Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■

From home, tap Phone

> Keypad

, and then tap

.

For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.

For Assistance

367

Copyright Information
©2015 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
©2015 Samsung. Samsung, Galaxy, and S Voice are trademarks of Samsung Electronics Co., Ltd.
Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand,
Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are
trademarks of Google, Inc.
Other marks are property of their respective owners.
Screen images are simulated.
Appearance of device may vary.
The actual available capacity of the internal memory is less than the specified capacity because the
operating system and default applications occupy part of the memory. The available capacity may change
when you upgrade the device.

For Assistance

368

Index
1Weather, 228
4G, 152
About Device, 364
Accessibility Settings, 341
Accessory Port, 4
Accounts
Add new, 349
Manage, 350
Settings, 349
Activation, 362
Airplane Mode, 274
Alarm, 203
Amazon, 228
Answer a Call, 73
Application Manager, 309
Applications, 20
List, 20
Applications Settings, 308
Apps
Find and install, 42
Request refunds, 43
Uninstall, 47
Update, 44
Back Key, 3
Backup and Reset, 351
Battery
Charge, 7
Install, 6
Power saving mode, 358
Settings, 356
Bluetooth, 242
Connect, 247
Pair, 245
Receive information, 251
Send information, 248
Settings, 269
Share pictures and videos, 182
Turn on or off, 242
Unpair, 246
Bookmark, 158
Brightness, 305
Browser
Bookmark, 158
History, 159

Index

Launch connection, 157
Settings, 162
Windows, 161
Calculator, 191
Calendar, 193
Add event, 193
Settings, 312, 313
Sync, 199
Sync Exchange ActiveSync calendar, 201
View events, 196
Call
Settings, 323
Call Forwarding, 94
Call Logs
Make call from, 79
Call Waiting, 93
Caller ID, 92
Calling
International, 253
International Dialing, 325
US Dialing, 325
Camera, 164
Settings, 186
Shooting modes, 168
Take a picture, 165
Viewfinder, 166
Car Kit
Connect, 247
Charge the Battery, 7
Charger/Accessory Port, 4
Chrome, 162
Clock, 201
Alarm, 203
Stopwatch, 205
Timer, 207
World Clock, 205
Contacts, 97
Add contact, 98
Delete, 105
Edit, 104
Make call from, 77
Profile sharing, 108
Save a phone number, 100
Settings, 314

369

Share, 107
Data Services, 152
Password, 366
Status indicators, 156
User name, 154
Data Usage Settings, 276
Date Settings, 361
Default Applications, 311
Default Messaging App Settings, 296
Dexterity and Interaction Settings, 346
Display Settings, 305
Drag, 12
DTMF Tones, 325
Easy Mode, 339
Editing Text, 29
Email
Add account, 137
Add Exchange ActiveSync account, 140
Compose and send, 143
Delete account, 147
Manage inbox, 149
Send Gmail, 123
Settings, 316
Setup, 136
Share pictures, 179
View and reply, 146
Emergency Numbers, 71
Enhanced 9-1-1 (E 9-1-1), 72
Enter Text, 27
Exchange ActiveSync
Add account, 140
Features, 150
Extended Home Screen, 58
Factory Data Reset, 352
Files
Transfer between phone and computer, 232
Flash, 3
Flick, 13
Folders, 68
Galaxy Apps, 207
Gallery, 169, 207
Global Roaming Mode, 253
Gmail
Archive threads, 128
Create account, 30
Delete threads, 130
Labels, 127
Mute threads, 129
New messages, 125

Index

Read and reply, 125
Read messages, 126
Report phishing, 133
Report spam, 133
Search, 131
Send message, 123
Share pictures, 179
Switch accounts, 135
Google
Chrome, 162
Create account, 30
Hangouts, 209
Sign in, 36
Voice search, 219
YouTube, 226
Google Maps, 211
Google Play
Find and install apps, 42
Help, 48
Store, 41
Google Play Books, 213
Google Play Games, 213
Google Play Movies & TV, 213
Google Play Music, 214
Google Play Newsstand, 217
Google Search, 217
Google Voice Typing, 28
Configuring, 29
Using, 28
Hangouts, 209
Headset
Connect, 247
Headset Jack, 4
Hearing Accessibility, 344
Hearing Aids, 325
Home Screen, 56
Add Folders, 68
Add Shortcuts, 66
Add Widgets, 67
Customize, 64
Extended, 58
Hotspot Settings, 271
Incoming Call
Answer, 73
Reject, 74
Input Settings, 354
International Data Roaming, 255
International Dialing, 325
Internet, 113

370

Settings, 319
Keyboard
Samsung, 27
Language Settings, 354
Location Settings, 328
Lock Screen
Settings, 330
Lookout Security, 219
Maps, 211
Memo, 220
Memory, 360
Memory Card
Install, 6
Messages
Settings, 320
Messaging, 113
Messaging Plus, 229
MMS
Send messages, 115
Mobile Networks Settings, 278
More Networks Settings, 284
Motions and Gestures, 307
Multimedia Messaging
Share pictures and videos, 181
Music
Google Play Music, 214
NextRadio, 230
My Files, 221
NASCAR Mobile, 230
NBA Game Time, 230
NextRadio, 230
NFC and Payment, 280
Notification Icons, 59
Notification Settings, 297
Notifications, 59, 304
OneDrive, 221
OneNote, 222
Pages Manager, 231
Phone
Dialer, 70
Setting up, 5
Phone Calls, 69
Answer, 72
Emergency numbers, 71
Using Call Logs, 79
Using contacts, 77
Using phone keypad, 70
Phone Layout (illustration), 3
Phone Number, 25

Index

Save to contacts, 100
Phone Status, 364
Phone Update
PRL, 55
Profile, 54
Software, 51
Pictures
Crop, 174
Rotate, 173
Share via Bluetooth, 182
Share via email, 179
Share via messaging, 181
Take with camera, 165
Pinch, 14
Play Books, 213
Play Games, 213
Play Movies & TV, 213
Play Music, 214
Play Newsstand, 217
Play Store, 41
Find and install apps, 42
Plus (+) Code Dialing, 253
Power Key, 4
Power Off, 10
Power On, 9
Power Saving Mode, 357, 358
Printing, 287
PRL Update, 55
Reject Incoming Call, 74
Ringtone, 297
Ringtones
Settings, 300
Rotate, 13
S Voice
Settings, 325
Samsung Keyboard, 27
Save a Phone Number, 100
Screen Lock, 331
Screen Timeout, 305
Screen Unlock
Motion, 333
Swipe, 333
Screen Unlock Password, 336
Screen Unlock Pattern, 333
Screen Unlock PIN, 336
Search
Google, 217
Secure Credential Storage, 288
Security Settings, 330

371

Settings, 259
Overview, 259
Setup Screens, 15
Share
Contacts, 107
SIM Card, 252
Slide, 12
Sound Settings, 297
Speaker, 4
Spread, 14
Sprint 411, 367
Sprint Account
Management, 366
Passwords, 366
Sprint Family Locator, 190
Sprint Fun & Games, 190
Sprint Operator Services, 367
Sprint TV & Movies, 190
Sprint Worldwide Wireless Service, 252
Sprint Zone, 189
Status Bar, 59
Status Icons, 60
Status Messages
international roaming, 256
Stopwatch, 205
Storage
Settings, 360
Swipe, 12
System Update, 363
Tap, 11
Tap and Pay, 283
Tethering Settings, 286
Text Editing, 29
Text Entry, 27
Text Messaging
Conversations, 119
Draft messages, 118
Notifications, 119
Send messages, 113
Time Settings, 361
Timer, 207
Touch, 11
Touch and Hold, 11
Touchscreen
Turn off, 49
Turn on, 50
TTY Mode, 325
Turn Device Off, 10
Turn Device On, 9

Index

Typing, 27
Uber, 229, 231
Ultra Power Saving Mode, 358
US Dialing, 325
Vibration, 302
Video (App), 222
Video Camera
Record video, 167
Videos
Record, 167
Share via Bluetooth, 182
Share via messaging, 181
Share via YouTube, 185
Virtual Private Networks (VPN), 288
Add connection, 291
Secure credential storage, 288
Vision Accessibility, 343
Visual Voicemail, 82
Listen to multiple messages, 85
Options, 86
Review, 84
Set up, 82
Settings, 87
Voice Recorder, 223
Voice Search, 219
Voice Typing, 28
Configuring, 29
Using, 28
Voicemail
Display name, 90
Greeting, 89
International, 254
Password, 366
Settings, 325
Setup, 81
Volume, 297, 299
Key, 4
Wallpaper, 64
Web
Launch connection, 157
Widgets, 67
Wi-Fi, 233
Settings, 265
Turn on and connect, 234
Wi-Fi Calling, 91, 263
World Clock, 205
YouTube, 226
Share videos, 185
Zoom, 14

372



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