Toshiba DynaPad™ User’s Guide Dyna Pad WT12PE A Series User's WTP12PE EN

User Manual: toshiba DynaPad WT12PE A Series - User's Guide Free User Guide for Toshiba Tablet and eReader, Manual

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dynaPad™ User’s Guide
Contents
Introduction
Chapter 1: Getting Started
Chapter 2: Learning the Basics
Chapter 3: Mobile Computing
Chapter 4: Exploring Your Device’s Features
Chapter 5: TruNote
- Using TruNote
Chapter 6: Utilities
Chapter 7: If Something Goes Wrong
Appendix A: TOSHIBA Function Keys (optional keyboard dock attached)
- Functions
Appendix B: Power Cord/Cable Connectors
Glossary
- A
- B
- C
- D
- E
- F
- G
- H
- I
- K
- L
- M
- N
- O
- P
- R
- S
- T
- U
- W
Index

GMAD00446010

01/16

If you need assistance:

Technical support is available online at Toshiba’s Web site at

support.toshiba.com. At this Web site, you will find answers

for many commonly asked technical questions plus many

downloadable software drivers, BIOS updates, and other

downloads.

For more information, see “If Something Goes Wrong” on

page 113 in this guide.

User’s Guide

(Windows 10)

5.375 x 8.375 ver 2.3

California Prop 65 Warning

This product contains chemicals, including lead, known to

the State of California to cause cancer and birth defects or

other reproductive harm. Wash hands after handling.

For the state of California only.

Model: WTP12PE-A Series

Recordable and/or ReWritable Drive(s)

and Associated Software Warranty

The device you purchased may include Recordable and/or

ReWritable optical disc drive(s) and associated software, among the

most advanced data storage technologies available. As with any new

technology, you must read and follow all set-up and usage

instructions in the applicable user guides and/or manuals enclosed

or provided electronically. If you fail to do so, this product may not

function properly and you may lose data or suffer other damage.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

(“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT

WARRANT THAT OPERATION OF THE PRODUCT WILL BE

UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT

TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO

RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY

BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK

SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT

OF OR RESULTING FROM THE USE OF THE PRODUCT, EVEN

IF ADVISED OF THE POSSIBILITY THEREOF.

5.375 x 8.375 ver 2.3

Protection of Stored Data

For your important data, please make periodic back-up copies of all

the data stored on the hard disk or other storage devices as a

precaution against possible failures, alteration, or loss of the data. IF

YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE,

FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR

OTHER STORAGE DEVICES AND THE DATA CANNOT BE

RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY

DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE

RESULTING THEREFROM. WHEN COPYING OR

TRANSFERRING YOUR DATA, PLEASE BE SURE TO

CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY

COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY

LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE

DATA CORRECTLY.

Critical Applications

The device you have purchased is not designed for any “critical

applications.” “Critical applications” means life support systems,

medical applications, connections to implanted medical devices,

commercial transportation, nuclear facilities or systems or any other

applications where product failure could lead to injury to persons or

loss of life or catastrophic property damage. ACCORDINGLY,

TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY

AND ALL LIABILITY ARISING OUT OF THE USE OF THE

DEVICE PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU

USE THE DEVICE PRODUCTS IN A CRITICAL APPLICATION,

YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY

FOR SUCH USE.

FCC Notice “Declaration of Conformity

Information”

FCC ID:VUIPDALD10-C

Hold Windows Logo on the touch screen for 3 seconds and release.

Select “System” option on the displayed Menu.

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC rules.

5.375 x 8.375 ver 2.3

These limits are designed to provide reasonable protection against

harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the

instructions, it may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

❖Reorient or relocate the receiving antenna.

❖Increase the separation between the equipment and receiver.

❖Connect the equipment to an outlet on a circuit different from

that to which the receiver is connected.

❖Consult the dealer or an experienced radio/TV technician for

help.

Only Peripherals complying with the FCC Class B limits may be

attached to this equipment. Operation with noncompliant

peripherals or peripherals not recommended by Toshiba is likely

to result in interference to radio and TV reception. Shielded

cables must be used between the external devices and the

device's ports. Changes or modifications made to this

equipment not expressly approved by Toshiba or parties

authorized by Toshiba could void the user's authority to operate

the equipment.

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions:

❖This device may not cause harmful interference.

❖This device must accept any interference received, including

interference that may cause undesired operation.

Contact Toshiba’s Support Web site at support.toshiba.com.

NOTE

5.375 x 8.375 ver 2.3

Bluetooth Wireless Technology

Interoperability

This section is only applicable if your system has a

Bluetooth

module.

Bluetooth

modules are designed to be interoperable with any

product with

Bluetooth

wireless technology that is based on

Frequency Hopping Spread Spectrum (FHSS) radio technology, and

is compliant to:

❖

Bluetooth

Specification as defined and approved by The

Bluetooth

Special Interest Group.

❖Logo certification with

Bluetooth

wireless technology as

defined by The

Bluetooth

Special Interest Group.

Bluetooth

modules enable wireless networks over two or

more (up to a total of seven) TOSHIBA portable devices.

Please contact TOSHIBA computer product support on Web

site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

When you use a

Bluetooth

module close to 2.4 GHz Wireless

LAN devices,

Bluetooth

transmissions might slow down or

cause errors. If you detect certain interference while you use

Bluetooth

device, always change the frequency, move your

device to the area outside of the interference range of 2.4

GHz Wireless LAN devices (40 meters/43.74 yards or more)

or stop transmitting from your device. Please contact

TOSHIBA computer product support on Web site http://

www.toshiba-europe.com/computers/tnt/bluetooth.htm in

Europe or support.toshiba.com in the United States for more

information.

Bluetooth

and Wireless LAN devices operate within the

same radio frequency range and may interfere with one

another. If you use

Bluetooth

and Wireless LAN devices

simultaneously, you may occasionally experience a less than

optimal network performance or even lose your network

connection. If you should experience any such problem,

immediately turn off either one of your

Bluetooth

or Wireless

LAN. Please contact Toshiba computer product support on

Web site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

NOTE

5.375 x 8.375 ver 2.3

Bluetooth Wireless Technology and Your Health

The products with

Bluetooth

wireless technology, like other radio

devices, emit radio frequency electromagnetic energy. The level of

energy emitted by devices with

Bluetooth

wireless technology

however is much less than the electromagnetic energy emitted by

wireless devices such as mobile phones.

Because products with

Bluetooth

wireless technology operate within

the guidelines found in radio frequency safety standards and

recommendations, TOSHIBA believes

Bluetooth

wireless technology

is safe for use by consumers. These standards and

recommendations reflect the consensus of the scientific community

and result from deliberations of panels and committees of scientists

who continually review and interpret the extensive research literature.

In some situations or environments, the use of

Bluetooth

wireless

technology may be restricted by the proprietor of the building or

responsible representatives of the organization. These situations may

for example include:

❖Using the equipment with

Bluetooth

wireless technology on

board airplanes, or

❖In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless

devices in a specific organization or environment (e.g. airports), you

are encouraged to ask for authorization to use the device with

Bluetooth

wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the

Bluetooth

module is far

below the FCC radio frequency exposure limits.

Nevertheless, the

Bluetooth

module shall be used in such a

manner that the potential for human contact during normal

operation is minimized.

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Wireless Interoperability

Wireless LAN products are designed to be interoperable with any

wireless LAN product that is based on Direct Sequence Spread

Spectrum (DSSS) radio technology, and is compliant to:

❖The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n/

ac), as defined and approved by the Institute of Electrical and

Electronics Engineers.

❖The Wireless Fidelity (Wi-Fi®) certification as defined by the

Wi-Fi Alliance®. The “Wi-Fi CERTIFIED” logo is a certification

mark of the Wi-Fi Alliance.

Bluetooth

and Wireless LAN devices operate within the

same radio frequency range and may interfere with one

another. If you use

Bluetooth

and Wireless LAN devices

simultaneously, you may occasionally experience a less than

optimal network performance or even lose your network

connection.

If you should experience any such problem, immediately turn

off your

Bluetooth

or Wireless LAN device.

Please contact Toshiba computer product support on Web

site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency

electromagnetic energy. The level of energy emitted by Wireless LAN

devices however is far much less than the electromagnetic energy

emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found

in radio frequency safety standards and recommendations, TOSHIBA

believes Wireless LAN is safe for use by consumers. These standards

and recommendations reflect the consensus of the scientific

community and result from deliberations of panels and committees

of scientists who continually review and interpret the extensive

research literature.

In some situations or environments, the use of Wireless LAN may be

restricted by the proprietor of the building or responsible

representatives of the organization. These situations may for example

include:

❖Using the Wireless LAN equipment on board airplanes, or

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❖In any other environment where the risk of interference to other

devices, such as medical equipment or services, is perceived

or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless

devices in a specific organization or environment (e.g. airports), you

are encouraged to ask for authorization to use the Wireless LAN

device prior to turning on the equipment.

Exposure to Radio Frequency Radiation

This device complies with FCC RF exposure requirements.

The radiated output power of the Wireless LAN is far below

the FCC radio frequency exposure limits. The antenna(s)

used for this transmitter must not be co-located or operating

in conjunction with any other antenna or transmitter.

Canada – Industry Canada (IC)

This device complies with Industry Canada licence-exempt RSS

standard(s).

Operation is subject to the following two conditions: (1) this device

may not cause interference, and (2) this device must accept any

interference, including interference that may cause undesired

operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada

applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes: (1)

l’appareil ne doit pas produire de brouillage; (2) l’utilisateur de

l’appareil doit accepter tout brouillage radioélectrique subi, même si

le brouillage est susceptible d’en compromettre le fonctionnement.

To comply with the Canadian RF exposure compliance

requirements, this device and its antenna must not be co-

located or operating in conjunction with any other antenna or

transmitter.

Pour être conforme aux exigences canadiennes en matière

d'exposition aux fréquences radio, l'appareil et son antenne

ne doivent pas être situés au même endroit qu'une autre

antenne ou un autre émetteur ni fonctionner en même

temps.

5.375 x 8.375 ver 2.3

This device is restricted to indoor use due to its operation in

the 5.15 GHz to 5.25 GHz frequency range. Industry Canada

requires this product to be used indoors for frequency range

5.15 GHz to 5.25 GHz to reduce the potential for harmful

interference to co-channel Mobile Satellite systems.

High-power radars are allocated as primary users of the 5.25

GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These

radar stations can cause interference with and/or damage

this device.

Les dispositifs fonctionnant dans la bande 5150-5250 MHz

sont réservés uniquement pour une utilisation à l’intérieur

afin de réduire les risques de brouillage préjudiciable aux

systèmes de satellites mobiles utilisant les mêmes canaux.

Veuillez noter que les utilisateurs de radars de haute

puissance sont désignés utilisateurs principaux (c.-à-d.,

qu’ils ont la priorité) pour les bandes 5250-5350 MHz et

5650-5850 MHz et que ces radars pourraient causer du

brouillage et/ou des dommages aux dispositifs LAN-EL.

The above caution applies to products that operate with an

802.11a radio device.

La mise en garde ci-dessus ne s’applique qu’aux appareils

ayant un transmetteur opérant en mode 802.11 a.

Regulatory statements

This product complies with any mandatory product specification in

any country/region where the product is sold. In addition, the product

complies with the following:

NOTE

5.375 x 8.375 ver 2.3

EU Declaration of Conformity

TOSHIBA declares that this product conforms to the following

Standards:

This product is carrying the CE-Mark in accordance with the related

European Directives. The party responsible for CE-Marking is

TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss,

Germany.

The European Union WEEE (Waste from

Electrical and Electronic Equipment)

Directive Information

The European Union WEEE (Waste from Electrical and Electronic

Equipment) Directive is intended to protect the quality of the

environment and human health through the responsible use of

natural resources and the adoption of waste management strategies

that focus on recycling and reuse. This Directive requires producers

of electrical and electronic products put on the market in European

Union (EU) member countries after August 2005 to mark such

products with a crossed-out wheeled bin with a black bar symbol. If

the product’s battery or accumulator contains more than the

specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd)

defined in the Battery Directive (2006/66/EC), then the chemical

symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear

below the crossed out wheeled bin symbol on the battery.

Supplementary

Information:

*The product complies with the

requirements of the Low Voltage

Directive 73/23/EEC, the EMC

Directive 89/336/EEC and/or the

R&TTE Directive 1999/5/EC,

compatible with the RoHS

Directive 2011/65/EU and the Eco

Design Directive 2009/125/EC

(ErP) and the related implementing

measures.

Pb, Hg, Cd

5.375 x 8.375 ver 2.3

In the European Union, these symbols indicate that when the last end

user wishes to discard this product, it must be sent to appropriate

facilities for recovery and recycling. This Directive applies to EU

member countries only and does not apply to end users in other

countries such as the United States.

Although the initial emphasis is in Europe, Toshiba is already working

with design engineers, suppliers, and other partners to determine

appropriate worldwide product life cycle planning and end-of-life

strategies for our products. Please contact your local government for

applicable laws and regulations governing the disposal of this

product. For information on how to trade-in or recycle your product,

visit www.reuse.toshiba.com.

Europe - Restrictions for use of 2.4 GHz

Frequencies in European Community

Countries

België/

Belgique:

For private usage outside buildings across public grounds over

less than 300m no special registration with IBPT/BIPT is

required. Registration to IBPT/BIPT is required for private

usage outside buildings across public grounds over more than

300m. For registration and license please contact IBPT/BIPT.

Voor privé-gebruik buiten gebouw over publieke groud over

afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig;

voor gebruik over afstand groter dan 300m is wel registratie bij

BIPT/IBPT nodig. Voor registratie of licentie kunt u contact

opnemen met BIPT.

Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment,

au-dessus d’un espace public, aucun enregistrement n’est

nécessaire pour une distance de moins de 300m. Pour une

distance supérieure à 300m un enregistrement auprès de

l’IBPT est requise. Pour les enregistrements et licences,

veuillez contacter l’IBPT.

Deutschland: License required for outdoor installations. Check with reseller

for procedure to follow.

Anmeldung im Outdoor-Bereich notwendig, aber nicht

genehmigungspflichtig. Bitte mit Händler die Vorgehensweise

abstimmen.

France: Restricted frequency band: only channels 1 to 7 (2400 MHz

and 2454 MHz respectively) may be used outdoors in France.

Please contact A.R.T. (http://www.art-telecom.fr) for applicable

procedures to follow.

5.375 x 8.375 ver 2.3

Europe - Restrictions for Use of 5 GHz

Frequencies in European Community

Countries

O: allowed x: forbidden

❖To remain in conformance with European spectrum usage laws

for Wireless LAN operation, the above 2.4 GHz and 5 GHz

channel limitations apply. The user should use the wireless

LAN utility to check the current channel of operation. If

operation is occurring outside of the allowable frequencies as

Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et

2454 MHz respectivement) doivent être utilisés endroits

extérieur en France. Vous pouvez contacter l’Autorité de

Régulation des Télécommunications (http://www.art-

telecom.fr) pour la procédure à suivre.

Italia: License required for indoor use. Use with outdoor installations

not allowed.

È necessaria la concessione ministeriale anche per l’uso

interno.

Verificare con i rivenditori la procedura da seguire.

Nederland: License required for outdoor installations. Check with reseller

for procedure to follow.

Licentie verplicht voor gebruik met buitenantennes. Neem

contact op met verkoper voor juiste procedure.

European Community

Countries

5150-5250 MHz

Channels: 36,

40, 44, 48

Indoor Only

5250-5350 MHz

Channels: 52,

56, 60, 64

Indoor Only

5470-5725 MHz

Channels: 100,

104, 108, 112, 116,

120, 124, 128, 132,

136, 140

Indoor/Outdoor

Austria O x x

Belgium, France,

Switzerland/

Liechtenstein

OOx

Denmark, Finland,

Germany, Greece,

Ireland, Italy,

Luxembourg,

Netherlands, Norway,

Portugal, Sweden, UK

OOO

Iceland, Spain O O O

5.375 x 8.375 ver 2.3

listed above, the user must cease operating the Wireless LAN

at that location and consult the local technical support staff

responsible for the wireless network.

❖The 5 GHz Turbo mode feature is not allowed for operation in

any European Community country.

❖This device must not be operated in ad-hoc mode using

channels in the 5 GHz bands in the European Community. Ad-

hoc mode provides a direct communication between two client

devices without a Wireless LAN Access Point.

❖This device must be used with Access Points that have

employed and activated a radar detection feature required for

European Community operation in the 5 GHz bands. This

device will operate under the control of the Access Point in

order to avoid operating on a channel occupied by any radar

system in the area. The presence of nearby radar operation

may result in temporary interruption of operation of this device.

The Access Point’s radar detection feature will automatically

restart operation on a channel free of radar. You may consult

with the local technical support staff responsible for the

wireless network to ensure the Access Point device(s) are

properly configured for European Community operation.

Taiwan

The legal communications mentioned in the above item refer to radio

communications operated in accordance with telecommunication

laws and regulations.

Low power radio frequency electric machinery shall resist against

interference from legal communications or from industrial, scientific

and medical radio emission electric machinery.

Article 14 Unless approved, for any model accredited low power radio

frequency electric machinery, any company, trader or user shall

not change the frequency, increase the power or change the

features and functions of the original design.

Article 17 Any use of low power radio frequency electric machinery shall

not affect aviation safety and interfere with legal

communications. In the event interference is caused, the use of

such electric machinery shall be immediately discontinued.

Operation of such products can be resumed only when they are

modified and can no longer cause interference.

5.375 x 8.375 ver 2.3

Using this Equipment in Japan

In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for

second generation low-power data communication systems such as

this equipment overlaps that of mobile object identification systems

(premises radio station and specified low-power radio station).

1. Sticker

Please put the following sticker on devices incorporating this

product.

2. Indication

The indication shown below appears on this equipment.

12.4: This equipment uses a frequency of 2.4 GHz.

2DS: This equipment uses DS-SS modulation.

OF: This equipment uses OFDM modulation.

3The interference range of this equipment is less than 40m.

4This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz.

It is possible to avoid the band of mobile object identification

systems.

The indication shown below appears on this equipment.

12.4: This equipment uses a frequency of 2.4 GHz.

The frequency bandwidth of this equipment may operate within the

same range as industrial devices, scientific devices, medical

devices, microwave ovens, licensed radio stations and non-licensed

specified low-power radio stations for mobile object identification

systems (RFID) used in factory product lines (Other Radio Stations).

1. Before using this equipment, ensure that it does not interfere with

any of the equipment listed above.

2. If this equipment causes RF interference to other radio stations,

promptly change the frequency being used, change the location

of use, or turn off the source of emissions.

3. Contact TOSHIBA Direct PC if you have problems with interference

caused by this product to Other Radio Stations.

2.4DSOF4

(1)

(2)

(3)

(4)

2.4FH1

(1)

(2)

(3)

(4)

5.375 x 8.375 ver 2.3

2FH: This equipment uses FH-SS modulation.

3The interference range of this equipment is less than 10m.

4This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

3. TOSHIBA Direct PC

Monday – Friday: 10:00 – 17:00

Toll Free Tel: 0120-15-1048

Direct Dial: 03-3457-4850

Fax: 03-3457-4868

VCCI Class B Information

Device Authorization

This device obtains the Technical Regulation Conformity Certification

and the Technical Conditions Compliance Approval, and it belongs to

the device class of radio equipment of low-power data

communication system radio station stipulated in the Radio Law and

the Telecommunications Business Law of Japan.

This guide is copyrighted by Toshiba America Information Systems,

cannot be reproduced in any form without the prior written

permission of Toshiba. No patent liability is assumed, however, with

respect to the use of the information contained herein.

reserved.

5.375 x 8.375 ver 2.3

Export Administration Regulation

This document contains technical data that may be controlled under

the U.S. Export Administration Regulations, and may be subject to

the approval of the U.S. Department of Commerce prior to export.

Any export, directly or indirectly, in contravention of the U.S. Export

Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to

any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA

INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO

WARRANTY WITH REGARD TO THIS MANUAL OR ANY

OTHER INFORMATION CONTAINED HEREIN AND HEREBY

EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR

PURPOSE WITH REGARD TO ANY OF THE FOREGOING.

TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES

INCURRED DIRECTLY OR INDIRECTLY FROM ANY

TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS

CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN

THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL

TOSHIBA BE LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,

WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,

ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL

OR ANY OTHER INFORMATION CONTAINED HEREIN OR

THE USE THEREOF.

5.375 x 8.375 ver 2.3

Trademarks

dynaPad, TruNote, TruTalk, and TruCapture are either registered

trademarks or trademarks of Toshiba America Information Systems,

Inc. and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or

trademarks of Adobe Systems Incorporated in the United States

and/or other countries.

The

Bluetooth

word mark and logos are registered trademarks

owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba

is under license.

The terms HDMI and HDMI High-Definition Multimedia Interface, and

the HDMI logo are trademarks or registered trademarks of HDMI

Licensing LLC in the United States and other countries.

Celeron, Centrino, Intel, Intel Core and Pentium are trademarks of

Intel Corporation in the U.S. and/or other countries.

Microsoft, Outlook, Windows, and Windows Media are either

registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

microSD and SD are trademarks of SD-3C, LLC.

Wi-Fi® is a registered trademark of the Wi-Fi Alliance®.

All other brand and product names are trademarks or registered

trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4

Part 2 Visual patent portfolio licenses for the personal and non-

commercial use of a consumer to (i) encode video in compliance with

the above standards (“Video Standards”) and/or (ii) decode AVC, VC-

1 and MPEG-4 Part 2 Visual that was encoded by a consumer

engaged in personal and non-commercial activity or was obtained

from a video provider licensed to provide such video. None of the

licenses extend to any other product regardless of whether such

product is included with this product in a single article. No license is

granted or shall be implied for any other use. Additional information

may be obtained from MPEG LA, LLC. See www.mpegla.com.

5.375 x 8.375 ver 2.3

Device Recycling Information

As part of a commitment to people and the future, Toshiba promotes

the efficient use of resources by working to achieve our zero-waste-

to-landfill goal at all our production sites. In addition to our existing

waste reduction and recycling policies, Toshiba is strongly

committed to reducing electronic waste. In order to ensure efficient

use of resources and appropriate treatment of hazardous

substances, in accordance with recycling regulations in each state,

country, and territory, Toshiba wants to make it easy for customers to

recycle products at the end of the life cycle. To learn more about

Toshiba's sustainability commitment, visit toshiba.com/recycle.

Reuse, Donation, Recycling

Functional devices can be donated to a local charity or resold easily

through a Toshiba-branded program.

Non working Toshiba devices can be mailed-back for free recycling.

For additional details, please visit toshiba.com/recycle.

5.375 x 8.375 ver 2.3

Contents

Introduction.......................................................25

This guide ............................................................ 27

Safety icons ......................................................... 28

Other icons used............................................ 28

Your device’s features and specifications ..... 29

Documentation .................................................... 29

Service options .................................................... 29

Precautions .................................................... 30

File management tips........................................... 31

Chapter 1: Getting Started......................................32

Selecting a place to work .................................... 32

Features and components................................... 33

Front............................................................... 33

Back............................................................... 34

Left side ......................................................... 35

Right side ....................................................... 36

Top................................................................. 36

Bottom ........................................................... 37

TruPen............................................................ 37

Setting up your device......................................... 38

Adding memory ................................................... 39

Connecting to a power source ............................ 39

20 Contents

5.375 x 8.375 ver 2.3

Charging the main battery ................................... 40

Using the device for the first time........................ 41

Turning on the power .................................... 41

Initial setup..................................................... 42

Using the Start menu ..................................... 42

Registering your device with Toshiba.................. 43

To Shut down your device................................... 43

To Restart your device......................................... 44

To place your device in Sleep mode ................... 44

Adding optional external devices......................... 45

Recovering the Internal Storage Drive................. 45

Creating a recovery drive............................... 46

Restoring from a recovery drive..................... 48

Reset your PC................................................ 49

Using the touchpad (optional keyboard

dock attached) ............................................... 50

Adjusting touchpad settings .......................... 53

Disabling or enabling the touchpad............... 54

Connecting an external device ...................... 54

Using external display devices ............................ 54

Selecting video cables................................... 55

Connecting an HDMI-compatible

television or display device ...................... 55

Directing the display output (device

attached to an optional

keyboard dock) ........................................ 55

Directing the display output (no optional

keyboard dock attached) ......................... 56

Adjusting the quality of the external

display...................................................... 57

Customizing your device’s settings..................... 57

Caring for your device.......................................... 58

Cleaning the device ....................................... 58

Moving the device.......................................... 58

Chapter 2: Learning the Basics.............................. 59

Computing tips .................................................... 59

Attaching and detaching the optional

keyboard ........................................................ 61

Using the optional keyboard................................ 62

Contents

5.375 x 8.375 ver 2.3

Function keys................................................. 62

Special Windows keys .................................. 62

Touch screen ....................................................... 63

Touch screen navigation................................ 63

Mouse properties................................................. 64

Starting an app .................................................... 65

Saving your work ................................................. 65

Backing up your work.......................................... 66

Toshiba’s online resources .................................. 66

Chapter 3: Mobile Computing ................................67

Toshiba’s energy-saver design............................ 67

Running the device on battery power.................. 67

Battery Notice ................................................ 68

Power management....................................... 69

Charging the main battery ................................... 69

Charging the RTC battery .............................. 70

Determining remaining battery power............ 71

What to do when the tablet’s battery

runs low.................................................... 72

Setting battery notifications ........................... 72

Conserving battery power ............................. 73

Power Plans ................................................... 73

Changing the main battery................................... 75

Changing the TruPen battery......................... 75

Taking care of your battery.................................. 76

Safety precautions ......................................... 76

Maintaining your battery ................................ 76

Disposing of your device ..................................... 76

Traveling tips........................................................ 77

Chapter 4: Exploring Your Device’s Features .........78

Exploring the desktop.......................................... 78

Finding your way around the desktop ........... 79

Windows Store..................................................... 83

Setting up for communications............................ 83

Connecting your device to a network ............ 85

Exploring audio features ...................................... 85

Recording sounds.......................................... 85

22 Contents

5.375 x 8.375 ver 2.3

Using external speakers or headphones ....... 86

Using the Web Camera........................................ 87

Using the microSD Card slot ............................... 88

Inserting memory media ................................ 88

Removing memory media.............................. 89

Chapter 5: TruNote................................................. 90

Using TruNote...................................................... 91

To Add a Page to your Notebook .................. 91

TruNote settings ............................................ 91

To change your Right/Left-handed

writing option ........................................... 92

To Delete a Page............................................ 92

TruNote functions .......................................... 93

Edit tool bar.................................................... 94

More Menu options........................................ 95

TruPen functionality ....................................... 99

Changing the TruPen battery....................... 100

To Search within TruNote ............................ 102

Export a Notebook from TruNote ................ 103

Saving Notebooks and Pages in different

file formats ............................................. 103

Chapter 6: Utilities................................................ 105

Password Utility................................................. 106

Using a supervisor password ...................... 106

Using a user password ................................ 108

Deleting a user password ............................ 110

System Settings................................................. 111

Service Station................................................... 112

Chapter 7: If Something Goes Wrong .................. 113

Problems that are easy to fix ............................. 113

Problems when you turn on the device ............. 114

The Windows operating system is not

working ........................................................ 115

Using Startup options to fix problems......... 115

Internet problems......................................... 117

Power and the battery ....................................... 118

Contents

5.375 x 8.375 ver 2.3

Keyboard help (optional keyboard dock

attached) ...................................................... 119

Perform a complete power cycle................. 119

Uninstall the keyboard driver ....................... 119

Download the latest keyboard driver ........... 120

Perform a system restore............................. 121

Clean the keyboard...................................... 121

Touchpad help (optional keyboard dock

attached) ...................................................... 121

Disable then enable the touchpad ............... 122

Install an external mouse ............................. 122

Perform a complete power cycle................. 122

Uninstall the touchpad driver....................... 122

Download the latest touchpad driver........... 123

Perform a system restore............................. 124

Adjust the touchpad properties ................... 124

Display problems ............................................... 124

Disk or storage drive problems.......................... 126

Error-checking ............................................. 126

Web Camera help .............................................. 128

Testing your internal Web Camera .............. 128

Uninstall the Web Camera driver ................. 128

Perform a system restore............................. 129

Check for problems with third party

applications............................................ 130

System Recovery ......................................... 130

Sound help......................................................... 130

Use the Sound troubleshooter..................... 130

Check and set default speakers .................. 130

Uninstall the audio driver ............................. 132

Download the latest sound driver ................ 133

Perform a system restore............................. 133

Printer problems ................................................ 134

Wireless networking problems........................... 135

Connecting to the Internet ................................. 136

Using a wireless connection ........................ 137

Troubleshooting an Internet connection

– Verify network status........................... 137

24 Contents

5.375 x 8.375 ver 2.3

Troubleshooting an Internet connection

– Verify hardware ................................... 138

Uninstall the network adapter driver............ 138

Troubleshooting an Internet connection

– How to verify TCP/IP........................... 139

Downloading drivers and updates..................... 141

Using Toshiba Service Station..................... 141

Manually download and install drivers

and updates ........................................... 141

How to determine the correct drivers to

download ............................................... 142

Develop good computing habits........................ 143

Data and system configuration backup

in the Windows operating system.......... 144

Additional help ................................................... 148

If you need further assistance...................... 148

Contacting Toshiba...................................... 148

Other Toshiba Internet Web sites ...................... 149

Toshiba’s worldwide offices .............................. 149

Appendix A: TOSHIBA Function Keys (optional

keyboard dock attached)..................... 151

Functions ........................................................... 151

Display brightness ....................................... 152

Output (Display switch) ............................... 152

Disabling or enabling the touchpad............. 153

Media buttons.............................................. 153

Zoom In/Out................................................. 154

Volume Mute................................................ 154

Disabling or enabling wireless devices ........ 154

Zoom (Display resolution) ............................ 154

Appendix B: Power Cord/Cable Connectors ....... 155

Glossary ......................................................... 156

Index .............................................................. 170

5.375 x 8.375 ver 2.3

Introduction

Thank you for purchasing your new Toshiba device. With

your Toshiba device, your work and entertainment can

accompany you wherever you go.

Your device is ENERGY STAR® qualified.

Toshiba is a partner in the Environmental Protection

Agency’s (EPA) ENERGY STAR Program and has designed

this device to meet the latest ENERGY STAR guidelines for

energy efficiency. Your device ships with the power

management options preset to a configuration that will

provide the most stable operating environment and optimum

system performance for both AC power and battery modes.

To conserve energy, your device’s power management

features have been pre-configured to activate the display

Sleep mode after no later than 15 minutes of inactivity; the

system Sleep mode is activated after no later than 30

minutes of user inactivity. We recommend that you leave

these and other energy saving features active, so that your

device will operate at its maximum energy efficiency. You

can wake the device from Sleep mode by pressing the

power button. See the “Mobile Computing” section of the

Toshiba User’s Guide for more information on using power

management settings to conserve the device’s energy.

26 Introduction

5.375 x 8.375 ver 2.3

When considering additions to your home office, purchase

products that have earned the ENERGY STAR for all your

equipment needs, which can save you money, save energy,

and help protect the climate.

Visit http://www.energystar.gov or

http://www.energystar.gov/powermanagement for more

information regarding the ENERGY STAR Program.

This device is compatible with European Union Directive

2011/65/EU, Restriction of the use of certain Hazardous

Substances in electrical and electronic equipment

(RoHS), which restricts use of certain chemicals

including, but not limited to, lead, cadmium, mercury,

hexavalent chromium, PBB, and PBDE. Toshiba requires

its device component suppliers to meet RoHS

requirements and verifies its suppliers’ commitment to

meeting RoHS requirements by conducting component

sampling inspections during the product design approval

process.

Certain Microsoft® software product(s) included with this

device may use technological measures for copy

protection. IN SUCH EVENT, YOU WILL NOT BE ABLE

TO USE THE PRODUCT IF YOU DO NOT FULLY

COMPLY WITH THE PRODUCT ACTIVATION

PROCEDURES. Product activation procedures and

Microsoft’s privacy policy will be detailed during initial

launch of the product, or upon certain reinstallations of

the software product(s) or reconfigurations of the device,

and may be completed by Internet or telephone (toll

charges may apply).

Some software may differ from its retail version (if

available), and may not include user manuals or all

program functionality.

NOTE

Introduction

This guide

5.375 x 8.375 ver 2.3

The product specifications and configuration information

are designed for a product Series. Your particular model

may not have all the features and specifications listed or

illustrated. For more detailed information about the

features and specifications on your particular model,

please visit Toshiba’s Web site at support.toshiba.com.

While Toshiba has made every effort at the time of

publication to ensure the accuracy of the information

provided herein, product specifications, configurations,

prices, system/component/options availability are all

subject to change without notice. For the most

up-to-date product information about your device, or to

stay current with the various computer software or

hardware options, visit Toshiba’s Web site at

support.toshiba.com.

This guide

This guide introduces the device's features as well as some

basic procedures needed to perform tasks in Windows 10.

You can:

❖Read the entire guide from beginning to end.

❖Skim through and stop when a topic interests you.

❖Use the table of contents and the index to find specific

information.

NOTE

28 Introduction

Safety icons

5.375 x 8.375 ver 2.3

Safety icons

This manual contains safety instructions that must be

observed to avoid potential hazards that could result in

personal injuries, damage to your equipment, or loss of data.

These safety cautions have been classified according to the

seriousness of the risk, and icons highlight these instructions

as follows:

Indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not

avoided, may result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational

information:

TECHNICAL NOTE: This icon indicates technical

information about the device.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term

used in the text.

NOTE

Introduction

Documentation

5.375 x 8.375 ver 2.3

Your device’s features and specifications

Certain device chassis are designed to accommodate all

possible configurations for an entire product Series. Your

select model may not have all the features and specifications

corresponding to all of the icons or switches shown on the

device chassis, unless you have selected all those features.

This information applies to all the features and icons

described in this guide.

Below are examples of some of the many possible icons

used on your device:

(Sample Illustration) System icons

Documentation

Your device comes with the following documentation:

❖An electronic version of the User’s Guide (this document)

❖A Quick Start document

❖Warranty information

❖It may also include other documentation

For accessory information, visit Toshiba’s Web site at

accessories.toshiba.com.

Service options

Toshiba offers a full line of service programs to complement

its standard limited warranty. Toshiba’s standard limited

warranty, extended warranty, and service upgrade terms and

conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware

options for your device, and for other product information,

be sure to regularly check the Toshiba Web site at

support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If

Something Goes Wrong” on page 113.

30 Introduction

Service options

5.375 x 8.375 ver 2.3

Precautions

Your device is designed to provide optimum safety and ease

of use, and to withstand the rigors of travel. You should

observe certain precautions to further reduce the risk of

personal injury or damage to the device.

Keep this device away from small children. This device is

not a toy and may be hazardous to small children, for

example, small detachable parts may be a choking

hazard. Improper use of device could result in loud

volume emitting from the device possibly causing

hearing damage, and improper use and handling of

batteries could result in possible injury.

Never place a heavy object on the device and be careful

not to drop a heavy object onto the device. It could

damage the device or cause system failure.

❖Turning off the device while it is reading from or writing

to flash media may damage the flash media.

❖Keep the device and disks away from objects that

generate strong magnetic fields, such as large stereo

speakers.

❖Scan all new files for viruses.

This precaution is especially important for files you

receive via email or download from the Internet.

Occasionally, even new programs you buy from a

supplier may contain a virus. You need a special

program to check for viruses.

Introduction

File management tips

5.375 x 8.375 ver 2.3

File management tips

❖Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe

place.

As you work with data it exists in the device’s memory.

This memory is called “volatile memory” because it is

only active while the device is turned on. When you turn

off the device, all the data remaining in volatile memory

is lost. To help avoid data loss, save your work to

Internal Storage or network storage. Your work (data) will

remain in internal storage to be called up when you need

it. As long as the internal storage remains healthy, your

data is relatively safe. However on occasion, hardware

failures do happen. If you experience a hardware failure,

your data could be lost. As an extra step to help avoid

data loss, back up your data. See “Backing up your

work” on page 66 for more information.

❖Scan all new files for viruses.

This precaution is especially important for files you

receive via external media, email, or download from the

Internet.

Chapter 1

Getting Started

This chapter provides tips for using your device effectively,

summarizes how to connect components, and explains what

to do the first time you use your device.

Please read the safety instruction information on the Quick

Start document (that shipped with your device) carefully and

make sure you fully understand the instructions before you

attempt to use your device in order to avoid potential

hazards that could cause bodily injury, property damage, or

damage the device.

Selecting a place to work

Your device is portable and designed to be used in a variety

of circumstances and locations.

Getting Started

Features and components

For further details on each of the items listed in the following

sections, be sure to follow the provided references to

sections later in this document or on the Quick Start

document that shipped with your device.

Front

(Sample Illustration) Front view with the optional keyboard

dock

To view the optional keyboard dock and touchpad

components, refer the Quick Start document that

shipped with your device, or see “Using the touchpad

(optional keyboard dock attached)” on page 50 and

“Using the optional keyboard” on page 62.

❖Web Camera*—Allows you to take still photos or

record videos. For more information, see “Using the Web

Camera” on page 87.

Web Camera

Touch screen Speakers

NOTE

34 Getting Started

Features and components

❖Touch screen—Enables direct interaction with

displayed apps and programs through simple or

multi-touch gestures. For more information, see “Touch

screen” on page 63.

❖Speakers—Allow you to listen to sounds on your

device. For more information, see “Exploring audio

features” on page 85.

For information on attaching the optional keyboard dock,

see “Attaching and detaching the optional keyboard” on

page 61.

Back

(Sample Illustration) Back view

❖Web Camera*—Allows you to take still photos or

record videos.

NOTE

*Available on certain models

Web Camera*

Getting Started

Features and components

Left side

(Sample Illustration) Left side view

The optional keyboard dock is available on certain

models or can be added as an accessory for the tablet.

❖microSD Card slot—Supports the use of microSD

(SD™) media. For more information, see “Using the

microSD Card slot” on page 88.

❖Micro HDMI Out port—Allows connection to an

HDMI-compatible television or external display device.

❖Micro USB port**—Allows the transfer of data via the

USB cable and charging of the battery via the Micro

USB/AC adaptor.

❖Charging indicator light—Indicates the charging

status of the device.

Charging indicator light

Micro USB port**

**For charging and data transfer

Micro HDMI™ Out port

microSD™ Card slot

NOTE

36 Getting Started

Features and components

Right side

(Sample Illustration) Right side view

❖Pen slot—Allows you to keep the TruPen with you at all

times, see “TruPen” on page 37.

❖Micro USB port—Allows the transfer of data via the

USB cable.

❖Headphone/Microphone jack—Allows you to listen

to or record sounds onto your device. For more

information, see “Using external speakers or

headphones” on page 86.

Top

(Sample Illustration) Bottom view

❖Power button—Turns the device ON/OFF. Press and

hold the button for several seconds to turn the device

ON/OFF. Press the button quickly to wake the device

from Sleep mode or to place it into Sleep mode. For

more information, see “To Shut down your device” on

page 43.

❖Volume control button—Allows you to

increase/decrease the volume.

Micro USB port

Pen slot

Headphone/Microphone jack

Volume control button

Power button

Strap hook slot

TruTalk™ microphones*

*Available on certain models

Getting Started

Features and components

❖Trutalk microphones*—Allow you to record sounds

using the device’s internal microphones. You can listen

to audio files using the built-in speakers, headphones, or

external speakers.

❖Strap hook slot—Allows you to attach a strap to the

device.

Bottom

(Sample Illustration) Bottom view

❖Keyboard dock connector—Allows you to connect

an optional keyboard dock.

TruPen

(Sample Illustration) Pen

❖Erase button (for TruNote)—Allows you to erase your

work. Eraser functionality is the default setting for this

button, however this is a programmable button.

❖Right click button—Hold to enable the Right mouse

click functionality.

❖TruPen connecter—Allows you to attach the TruPen to

the device, see “Right side” on page 36.

❖TruPen cap—Protects the tip when not in use.

To avoid draining the TruPen battery, place the cap over

the tip when not in use.

For more information on the TruPen, see “Changing the

TruPen battery” on page 75, and “TruPen functionality” on

page 99.

Keyboard dock connector/interface

Erase button (for TruNote™) Right click button

TruPen connecter TruPen cap

NOTE

38 Getting Started

Setting up your device

Replacing the pen tip

To Replace the pen tip:

1Pull the tip straight out of the TruPen (may require

tweezers).

(Sample Illustration) Replacing the pen tip

2Orient the new pen tip so that the writing tip is facing

out.

3Insert the new pen tip, pushing it straight in until it stops.

If the pen tip is not pushed straight or all the way in, the

pen tip will not be secure and may fall out.

After inserting the new pen tip, ensure that the tip is secure

by pushing it in slightly. The tip should spring back to its

normal operating position when released.

Setting up your device

TECHNICAL NOTE: You must complete all setup steps

up to and including “Initial setup” on page 42 before

adding external or internal components to your device.

These optional components include, but are not limited

to, a mouse, keyboard dock, and printer.

Your device contains a rechargeable main battery that needs

to be charged before you can use it.

To use external power or to charge the battery you must

attach the Micro USB/AC adaptor. See “Connecting to a

power source” on page 39.

Please handle your device carefully to avoid scratching or

damaging the surface.

Pen tip

NOTE

Getting Started

Adding memory

Toshiba will not be responsible for any product damage, data

loss, service or part replacement made necessary by

improper installation of a memory module.

Connecting to a power source

Your device requires power to operate. Use the Micro

USB/AC adaptor to connect the device to a live electrical

outlet, or to charge the device’s battery.

Never pull on a power cord/cable to remove a plug from

a socket. Always grasp the plug directly. Failure to follow

this instruction may damage the cord/cable, and/or result

in a fire or electric shock, possibly resulting in serious

injury.

Always confirm that the Micro USB/AC adaptor (and

extension cable plug if used) has been fully inserted into

the socket, to ensure a secure electrical connection.

Failure to do so may result in a fire or electric shock,

possibly resulting in serious injury.

Be careful if you use a multiple connector. An overload on

one socket could cause a fire or electric shock, possibly

resulting in serious injury.

Always use the TOSHIBA Micro USB/AC adaptor that

was provided with your device, or use Micro USB/AC

adaptors specified by TOSHIBA to avoid any risk of fire

or other damage to the device. Use of an incompatible

Micro USB/AC adaptor could cause fire or damage to the

device possibly resulting in serious injury. TOSHIBA

assumes no liability for any damage caused by use of an

incompatible adaptor.

40 Getting Started

Charging the main battery

California Prop 65 Warning

This product contains chemicals, including lead, known to

the State of California to cause cancer and birth defects or

other reproductive harm. Wash hands after handling.

Never attempt to connect or disconnect a power plug

with wet hands. Failure to follow this instruction could

result in an electric shock, possibly resulting in serious

injury.

To connect AC power to the device:

4Plug the Micro USB Power cable into the Micro USB

port on the device.

To locate your Micro USB port, please refer to your Quick

Start document.

Do not force the plug into device.

5Connect the Micro USB/AC adaptor to a live electrical

outlet.

Charging the main battery

The device’s battery is not accessible by the user.

Before using the battery to power the device, you must

charge the battery.

To charge the battery, leave the device plugged into an AC

power source with the device turned off.

Battery life and charge time may vary depending on the

applications power management settings, and features

used.

NOTE

Getting Started

Using the device for the first time

The device is now ready for you to turn it on and begin using

it, see “Exploring Your Device’s Features” on page 78.

To avoid damaging the display panel/tablet when

opening it, do not force it beyond the point where it

moves easily and never lift the device by the display

panel/tablet, when it is attached to the keyboard.

Do not press or push on the display panel/tablet and be

careful to remove any pens or other objects from the

keyboard area before closing the display panel/tablet.

When opening or closing the display panel/tablet, place

one hand on the palm rest to hold the device in place and

use the other hand to slowly open or close the display

panel/tablet.

Turning on the power

To turn on the device:

1Make sure any external devices (such as the Micro

USB/AC adaptor, if you plan to use AC power rather than

battery power) are properly connected and ready.

2Check to ensure that all slots are empty.

3Press and hold the Power button for several seconds.

(Sample Illustration) Turning on the power

When you turn on the device for the first time, do not

turn off the power again until the operating system has

loaded completely.

NOTE

42 Getting Started

Using the device for the first time

Initial setup

After turning on your device for the first time, follow the on-

screen instructions on each screen in order to properly install

the operating system and begin using your device.

Using the Start menu

Click or touch the Start ( ) button in the lower-left corner

of the Desktop or press the Windows ( ) key, when the

optional keyboard dock is connected, to open the Start

menu. Here you can perform various commands, including

basic tasks like turning off the power and advanced PC

settings.

(Sample Image) Start menu

You can use the Start menu button to:

❖Change the Current User

❖Select an app

❖Find a file on the local drive

❖Change the system Settings

❖Shut down the device

❖View All apps

For more information, see “Starting an app” on page 65 and

“Start button” on page 80.

Start menu Search field

Most used

File Explorer

Settings

Power

All apps

apps

button

App tiles

Current User

Getting Started

Registering your device with Toshiba

Product registration is strongly recommended, and allows

Toshiba to send you periodic updates, announcements, and

special offers applicable to your Product.

Product registration can be completed by visiting the

Toshiba Web site at register.toshiba.com. Type in the

requested information and complete the registration

process.

Failure to complete Product Registration will not diminish

your rights under the Toshiba Standard Limited Warranty.

To register online, an Internet connection is required.

To Shut down your device

1Click or touch the Start ( ) button in the lower-left

corner of the Desktop or press the Windows ( ) key

when the optional keyboard dock is connected.

The Start menu opens.

Pressing the power button before shutting down the

Windows® operating system could cause you to lose

your work.

2Click or touch the Power ( ) icon in the Start menu.

(Sample Image) Shut down

3Highlight, and then click or touch the Shut down option

in the pop-up window.

The device closes all open applications, shuts down the

operating system, and then turns off.

NOTE

44 Getting Started

To Restart your device

1Click or touch the Start ( ) button in the lower-left

corner of the Desktop or press the Windows ( ) key

when the optional keyboard dock is connected.

The Start menu opens.

2Click or touch the Power ( ) icon in the Start menu.

(Sample Image) Restart

3Highlight, and then click or touch the Restart option.

The device closes all open applications, and restarts the

operating system.

To place your device in Sleep mode

1Click or touch the Start ( ) button in the lower-left

corner of the Desktop or press the Windows ( ) key

when the optional keyboard dock is connected.

The Start menu opens.

If you power down using the Sleep command and the

battery discharges fully, your unsaved information will be

lost. Be sure to save your work first.

2Click or touch the Power ( ) icon in the Start menu.

(Sample Image) Sleep

3Highlight, and then click or touch the Sleep option.

Sleep mode saves the current state of the device to

memory so that, when you restart the device, you can

continue working from where you left off.

Getting Started

Adding optional external devices

Before adding external devices, Toshiba recommends

setting up your software. See “Initial setup” on page 42.

After starting your device for the first time you may want to:

❖Connect external devices (see “Connecting an external

device” on page 54)

❖Connect an external monitor (see “Using external

display devices” on page 54)

Recovering the Internal Storage Drive

Your device includes recovery utilities to allow you to recover

your internal storage drive if necessary.

The following internal storage drive recovery options are

available:

Recovery option Description

Creating a recovery

drive (USB flash) This option allows you to create the recovery

drive you will use to Reset or troubleshoot

problems on your device.

See “Creating a recovery drive” on page 46.

Booting from a

recovery drive to

Reset or

troubleshoot

problems

This option allows you to Reset your system from

the recovery drive (USB flash) you created.

See “Restoring from a recovery drive” on

page 48.

Reset your PC This option allows you to remove all data or

choose to keep your files, and then reinstall

Windows.

See “Reset your PC” on page 49.

NOTE

46 Getting Started

Recovering the Internal Storage Drive

A recovery image of your device is stored on the internal

storage drive, and the image can be restored by running the

recovery utilities directly from your internal storage drive as

described in the sections below. However, it is strongly

recommended that you create a recovery drive (USB flash). If

the recovery files on your internal storage drive become

corrupted or are deleted, you can restore your system from

the recovery drive. Also, if your original internal storage drive

fails, you can restore your system to a new internal storage

drive from your recovery drive. It is strongly recommended

that you create a recovery drive before using your system for

the first time. See “Creating a recovery drive” on page 46

and “Restoring from a recovery drive” on page 48.

Creating a recovery drive

During the recovery process your device must be

connected to an external power source via the Micro

USB/AC adaptor.

It is strongly recommended that you create a recovery drive

(USB flash). If the recovery files on your internal storage drive

become corrupted or are deleted, you can restore your

system from your recovery drive. Also, if your original internal

storage drive fails, you can restore your system to a new

internal storage drive from your recovery drive.

When you create a recovery drive (USB flash), only the

operating system files and drivers originally shipped with

the device are backed up to the USB flash drive and can

be restored from this drive. Any files that you created are

not backed up on the recovery drive. You will need to

separately back up the files you created; for more

information, see “Backing up your work” on page 66.

To create a recovery drive:

1Connect a USB flash drive to your device.

2In the Search field, type Recovery drive.

NOTE

Getting Started

Recovering the Internal Storage Drive

3Click or touch Create a recovery drive.

A message may appear asking you to allow this app to

make changes to your PC. Click or touch the Yes

button.

(Sample Image) Create a recovery drive window

4In the Create a recovery drive window click or touch

Next.

All information stored on your USB flash drive will be

erased during the process of creating the recovery drive.

Be sure to save the information stored on your USB flash

drive to another storage device before executing this

procedure.

5Follow the on-screen prompts to complete the copy

process.

For information on using the recovery drive you have created

with the preceding steps, see “Restoring from a recovery

drive” on page 48.

48 Getting Started

Recovering the Internal Storage Drive

Restoring from a recovery drive

The recovery process deletes information stored on the

internal storage drive. Be sure to save your work to

external media before executing the recovery (see

“Backing up your work” on page 66).

During the recovery process your device must be

connected to an external power source via the Micro

USB/AC adaptor.

If you have created a recovery drive for your system, you can

restore your system from this drive, if necessary. For

example, if your original internal storage drive fails, you can

restore your system to a new internal storage drive from your

recovery drive. For instructions on creating a recovery drive,

see “Creating a recovery drive” on page 46.

When you restore your system, only the operating

system files and drivers originally shipped with the device

are restored. Any files that you created are not restored

during this process. Be sure to separately save the files

you have created to external media using Windows or

another backup program. For more information, see

“Backing up your work” on page 66.

To recover your internal storage drive from a recovery drive:

1Make sure your device is turned off.

2Connect the recovery USB drive you created to your

device.

3Follow the instructions below to power on your device:

❖Optional Keyboard dock connected: Press the

( ) key on your keyboard while powering on your

device.

❖Tablet only: Click or touch the Start ( ) button.

Click or touch the Power ( ) icon in the Start

menu, and then select Restart. Hold down the

Volume + button until the Boot menu appears after

the computer powers on, then release the Volume +

button.

The Boot menu displays.

NOTE

Getting Started

Recovering the Internal Storage Drive

4Select the USB Flash option and press or touch

ENTER.

5Follow the on-screen instructions to complete the

recovery process.

Reset your PC

The Reset process allows you to choose to keep your files or

remove them, and then reinstall Windows.

During the Reset process your device must be

connected to an external power source via the Micro

USB/AC adaptor.

1Click or touch the Start ( ) button in the lower-left

corner of the Desktop or press the Windows ( ) key

when the optional keyboard dock is connected.

The Start menu opens.

2Click or touch Settings ( ) in the Start menu.

3Select Update & security ( ) in the Settings window.

4Select Recovery in the left pane of the Update &

security window.

The Update & security window appears.

(Sample Image) Update & security window

5Click or touch the Get started button.

NOTE

50 Getting Started

Using the touchpad (optional keyboard dock attached)

(Sample Image) Choose an option window

6In the Choose an option window select one of the

following options:

❖Keep my files—Removes apps and settings, but

keeps your personal files

❖Remove everything—Removes all of your personal

files, apps, and settings

Using the touchpad (optional keyboard

dock attached)

Some of the touchpad operations described in this

section are only supported in certain applications, and

only on certain models.

The touchpad driver is pre-installed on your device. If this

driver is removed, the touchpad and touchpad buttons

will not work. You will need to reinstall the touchpad

driver.

You can use the touchpad (the small, touch-sensitive area in

front of the keyboard) and the adjacent control buttons to:

❖Move the pointer on the screen

❖Select an item on the screen

❖Open or activate an item on the screen

❖Scroll through a document or information

NOTE

Getting Started

Using the touchpad (optional keyboard dock attached)

❖Zoom in for a close-up view

❖Zoom out to see more information at once

(Sample Illustration) The touchpad and associated control

buttons

Refer to the table below for specific instructions on

performing each operation.

The

pointer

is the icon (usually an arrow) that moves on

the screen when you slide your finger across the

touchpad or move a mouse connected to your device.

To: Do the following: Example:

Move the on-

screen pointer Slide your finger across the

touchpad in the direction you

want to move the pointer.

To move the pointer a longer

distance, slide your finger several

times across the touchpad in the

preferred direction.

(Sample Illustration)

Pointer moves to the right

Select an item 1Move the pointer to the item

you want to select.

2Do one of the following:

❖Tap the touchpad once

❖Press and release the

primary (left-hand)

control button

(Sample Illustration)

Tap once to select

Touchpad

Secondary control buttonPrimary control button

NOTE

52 Getting Started

Using the touchpad (optional keyboard dock attached)

Open or

activate an item 1Move the pointer to the item

you want to open/activate.

2Do one of the following:

❖Tap the touchpad twice

in rapid succession

❖Press and release the

primary control button

twice in rapid

succession

(Sample Illustration)

Tap twice to open

Right-click an

item 1Move the pointer to the item

you want to right-click.

2Press and release the

secondary control button.

This feature varies by program.

Check your program

documentation for specific

instructions on right-clicking.

(Sample Illustration)

Click the secondary

(right-hand) control

button

Scroll vertically Slide your finger along the

touchpad in the direction you

want to scroll. Repeat to scroll a

longer distance.

(Sample Illustration)

Vertical scrolling active

area

Scroll

horizontally Slide your finger along the

touchpad in the direction you

want to scroll. Repeat to scroll a

longer distance.

(Sample Illustration)

Horizontal scrolling active

area

To: Do the following: Example:

Getting Started

Using the touchpad (optional keyboard dock attached)

Adjusting touchpad settings

While you are typing, the on-screen pointer may seem to

move or jump around “by itself” to random locations on the

screen. The on-screen pointer may also seem to

automatically select text, click buttons, and activate other

user interface elements. For help with these problems, try

one or more of the following:

❖Try adjusting your typing technique to avoid accidental

contact with the touchpad. You may be inadvertently

brushing the touchpad with the heel of your hand as you

type. Also, accidental light touches or taps on the

touchpad may select an item or text on the screen, and

potentially the item or text may be replaced by the next

character you type.

❖Temporarily disable the touchpad, so that it does not

respond to touch or button presses while you type. See

“Disabling or enabling the touchpad” on page 54.

❖Adjust the sensitivity of the touchpad, so that it is less

responsive to accidental light taps and lighter finger

pressure.

Zoom in/out To zoom in:

❖Place two fingers close

together on the touchpad

and then slide them

apart.

To zoom out:

❖Place two fingers slightly

apart on the touchpad

and then slide them

together.

(Sample Illustration)

Zooming in

(Sample Illustration)

Zooming out

To: Do the following: Example:

54 Getting Started

Using external display devices

Touchpad setting options vary by device model. The

touchpad settings are accessible through the Mouse

Properties option of the Windows Control Panel. For

more information, please visit support.toshiba.com.

Disabling or enabling the touchpad

The touchpad is enabled by default. To enable/disable the

touchpad, press the ( ) key. For more information, see

“Disabling or enabling the touchpad” on page 153.

Connecting an external device

You can easily attach an external device.

To do this:

1Read the directions that came with the device to see if

you first need to install new software.

2Connect the device’s video or USB cable to the port on

the device and to the device.

3Connect the device’s power cable to a live electrical

outlet (if applicable).

4Turn on the external device (if applicable).

Your device may automatically detect the external

device.

Using external display devices

Your device comes with a built-in display, but you can also

connect an HDMI™-compatible television or external display

device via the Micro HDMI Out port located on the side of

the display panel/tablet.

To locate your Micro HDMI Out port, please refer to your

Quick Start document.

(Sample Illustration) Video port

NOTE

Micro HDMI Out port

Getting Started

Using external display devices

Selecting video cables

To connect a device to the HDMI Out port, you must

purchase the appropriate cable.

Connecting an HDMI-compatible television or

display device

To connect an HDMI-compatible television or display device

to the device:

❖Connect one end of the cable (not included with your

device) to the Micro HDMI™ Out port on the side of the

display panel/tablet, and then connect the other end of

the cable to your television or display device. Refer to

the manual that came with the television or display

device for more information.

Your device should automatically detect the external

display device.

You can change the display settings by pressing the

Windows ()+P keys or configuring the display

properties settings.

Directing the display output (device attached to

an optional keyboard dock)

Once you have connected an external display device, you

can choose to use the internal display only, the external

device only, or both simultaneously.

Some modes are only available with the appropriate

device attached and turned on.

1Press the ( ) key.

The Display options window opens displaying the

available options.

The ( ) key allows you to cycle through the display

options and highlights the available options in the

following order (only the first option is available when

you do not have an external monitor attached):

❖PC screen only

❖Duplicate

❖Extend

NOTE

56 Getting Started

Using external display devices

❖Second screen only

(Sample Image) Display options window

2Select the desired display setting.

3Press or touch ENTER to activate your selection.

Press the Windows () + P keys to navigate through

the options without activating a selection. Press or touch

ENTER to activate a selection.

Directing the display output (no optional

keyboard dock attached)

Once you have connected an external display device to your

tablet, you can choose to use the internal display only or the

external display device only.

Some modes are only available with the appropriate

device attached and turned On.

1Touch the Action Center ( ) icon in the Notification

area.

2In the pop-up window, touch Project.

The Multiple displays window opens displaying the

available options:

❖PC screen only

❖Duplicate

NOTE

Getting Started

Customizing your device’s settings

❖Extend

❖Second screen only

(Sample Image) Multiple displays window

3Select your desired option to save the setting.

Adjusting the quality of the external display

To obtain the best picture quality from your television (or

other video display device), you may need to adjust the

video settings. See the video device documentation for

additional configuration steps.

Customizing your device’s settings

You can go into your device settings to make adjustments to

your device to suit your needs.

1Click or touch the Start ( ) button in the lower-left

corner of the Desktop or press the Windows ( ) key

when the optional keyboard dock is connected.

The Start menu opens.

2Click or touch Settings ( ) in the Start menu, and then

choose a category you wish to change.

Refer to your operating system documentation or Help and

Support for details.

You may also wish to customize your power usage settings.

For more information, see “Power Plans” on page 73. There

are additional custom settings you can choose. See

“Utilities” on page 105.

58 Getting Started

Caring for your device

This section gives tips on cleaning and moving your device.

For information about taking care of your device’s battery,

see “Taking care of your battery” on page 76.

Please handle your device carefully to avoid scratching or

damaging the surface.

Cleaning the device

Keep liquids, including cleaning fluid, out of the device’s

keyboard, speaker, and other openings. Never spray

cleaner directly onto the device and/or display. Never use

harsh or caustic chemical products to clean the device.

To keep your device clean, gently wipe the display

panel/tablet and exterior case with a lightly dampened cloth.

Moving the device

Before moving your device, even across the room, make

sure all drive activity has ended (the internal storage drive

light stops glowing) and all external peripheral cables are

disconnected.

Do not pick up the device by its display panel/tablet or by

the back, when it is attached to the keyboard. Doing so

could damage the system.

NOTE

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides

important information about basic features.

Computing tips

❖Save your work frequently.

Your work stays in the device’s temporary memory until

you save it to the internal storage drive. If the network

you are using goes down and you must restart your

device to reconnect, or your battery runs out of charge

while you are working, you will lose all work since you

last saved.

See “Saving your work” on page 65 for further

information.

HINT: Some programs have an automatic save feature

that can be activated. This feature saves your file to the

internal storage drive at preset intervals. See your

software documentation for details.

60 Learning the Basics

Computing tips

❖Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe

place.

It is easy to put off backing up because it takes time.

However, if your internal storage drive suddenly fails, you

will lose all the data on it unless you have a separate

backup copy. For more information, see “Data and

system configuration backup in the Windows operating

system” on page 144.

❖Use Error-checking and Disk Defragmenter regularly to

check and optimize disk space and improve

performance.

❖Scan all new files for viruses.

This precaution is especially important for files you

receive via external media, email, or download from the

Internet.

❖Take frequent breaks to avoid repetitive-motion injuries

and eyestrain.

❖Do not turn off the device if a drive indicator light

indicates a drive is active.

Turning off the device while it is reading from or writing

to a disk may damage the disk, the drive, or both.

The Windows operating system records information,

such as your desktop setup, during its shutdown

procedure. If you do not let the Windows operating

system shut down normally, details such as new icon

positions may be lost.

NOTE

Learning the Basics

Attaching and detaching the optional keyboard

Attaching and detaching the optional

keyboard

To attach the tablet to the keyboard:

❖Align the keyboard dock connector in the keyboard dock

groove to the connector at the bottom edge of the tablet

and press the tablet straight down into the keyboard

dock groove until the magnet engages.

(Sample Image) Attaching the optional keyboard

To detach the tablet from the keyboard:

❖Pull the tablet straight out of the keyboard dock groove

until the magnet disengages. Be sure to firmly hold down

the keyboard while pulling the tablet from the keyboard

dock groove.

When you rotate the device from portrait to landscape (or

vice versa), the screen orientation automatically changes

according to the rotation angle. To lock the screen so that

it does not rotate automatically, orient the device in the

desired screen rotation (portrait or landscape) and

perform the following steps.

1Click or touch the Windows ( ) button + A key, or click

or touch the Action Center () icon.

The Action Center opens.

2Click or touch the Rotation lock ( ) icon in the Start

menu.

NOTE

62 Learning the Basics

Using the optional keyboard

Your device’s keyboard contains character keys, control

keys, function keys, and special Windows keys.

(Sample Illustration) Optional keyboard

Function keys

The function keys (not to be confused with the FN key) are

the 12 keys at the top of the optional keyboard.

(Sample Illustration) Function keys

F1 through F12 are called function keys because they

execute programmed functions when pressed. Used in

combination with the FN key, function keys marked with

icons execute specific functions on the device. For example,

the ( ) key turns the touchpad ON/OFF. If you press the

FN + ( ) keys, the traditional F5 function (refreshes the

Internet page), is performed. For more information, see

“TOSHIBA Function Keys (optional keyboard dock

attached)” on page 151.

Special Windows keys

(Sample Illustration) Special Windows keys

Your device’s optional keyboard has two keys that have

special functions in Windows:

❖Windows key—Launches the Start menu. For more

information refer to Help & Support, or see “Finding your

way around the desktop” on page 79

Application key

Windows key

Learning the Basics

Touch screen

❖Application key—Has a similar function as the

secondary mouse button

Touch screen

Your device comes with a touch screen, enabling direct

interaction with displayed apps and programs through

simple or multi-touch gestures.

Touch screen navigation

Use your finger to manipulate the on-screen icons, buttons,

menu items, and other items on the touch screen. You can

also change the screen’s orientation.

The screen is made of glass so avoid contact with sharp,

rough, or abrasive objects or substances as the screen

may break or scratch if not handled properly. If you see a

crack in the glass, discontinue use of the device to avoid

injury.

Touch—Touch to activate items displayed on the screen,

such as app and setting icons or on-screen buttons. Touch

to type using the optional keyboard.

Touch & hold—Touch and hold an item on the screen by

touching and holding the item in place until an action occurs.

Drag—Touch and hold an item for a moment and then,

without lifting your finger, move the item until you reach the

target position. For example, drag items on any app screen

to reposition them.

Swipe or slide—To swipe or slide, quickly move your finger

across the surface of the screen without pausing. For

example, swipe your finger to the left from the right edge of

the screen to display the current Notifications.

Double-tap—Tap quickly twice to zoom in. For example,

double-tap a section of a Web page to zoom in on that

section. Double-tap again to zoom out.

Zoom out—Place and pinch two fingers together to stretch

or zoom out. (Applicable to apps that support this function.)

Zoom in—Place and spread two fingers apart to zoom in.

(Applicable to apps that support this function.)

64 Learning the Basics

Mouse properties

Rotate—Place two or more fingers on an item and rotate

your hand. The item rotates in the direction you turn your

hand. (Not functional in all apps).

Swipe from right edge—Swipe in from the right edge to

display the current Notifications.

Swipe from left edge—Swipe in from the left edge to

display an open app.

Snaps open apps (swipe in from the left edge and slide the

divider to adjust the app size).

Displays recently opened apps (swipe in from left edge,

holding your finger down, and then push the app back

toward the left edge).

Swipe from top or bottom edge—Swipe in from the top

or bottom edge to display commands.

You can also close an app by dragging it to the bottom of the

screen.

Mouse properties

Mouse properties allow you to change your pointing device

or mouse settings.

To access Mouse properties:

1Click or touch the Start ( ) button in the lower-left

corner of the Desktop or press the Windows ( ) key

when the optional keyboard dock is connected.

The Start menu opens.

2Click or touch Settings ( ) in the Start menu.

3Click or touch Devices ().

The Devices window appears.

4Click or touch Mouse & touchpad in the left pane of

the window.

The Mouse screen appears.

5Make the desired changes to the Mouse settings.

6Click or touch Close ( ) to save the changes and close

the window.

Learning the Basics

Starting an app

To start an app, click or touch the Start ( ) button in the

lower-left corner of the Desktop.

The Most used list on the left side of the Start screen

displays the apps most often used on your device.

Click or touch the All apps ( ) icon to display a list of all

apps installed on your device. This list appears in

alphabetical order. Click or touch the Back ( ) icon to

return to the Most used list.

You may also enter your search in the Search field.

(Sample Image) Searching for apps

For more information, see “Using the Start menu” on

page 42 and “Start button” on page 80.

Saving your work

Before you turn off the device using the Shut down

command, save your work on the internal storage drive,

external media, or flash media. This is one of the most

important rules of computing.

Many applications offer a feature that saves documents at

regular intervals. Check your program’s documentation to

see if it has an automatic save feature.

Start menu

button

Search field

66 Learning the Basics

Backing up your work

Back up all the files you create in case something happens

to your device. You can back up your files to different types

of media such as USB Flash, optical media, external storage

media, or to a network, if available.

To back up several files at one time, use the Microsoft

Windows file recovery program preinstalled on the device’s

internal storage drive. Also see “Backing up your data or

your entire device with the Windows operating system” on

page 146.

HINT: Backing up all the files on your internal storage

drive may take a considerable amount of time and

multiple CDs/DVDs. You may prefer to use a high-

capacity file recovery system, such as an external hard

drive.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can

connect. These sites provide information about Toshiba

products, give help with technical questions and keep you

up to date with future upgrades. For more information, see

“Contacting Toshiba” on page 148.

Chapter 3

Mobile Computing

This chapter covers all aspects of using your device while

traveling.

Toshiba’s energy-saver design

Your device enters a low-power suspension mode when it is

not being used, thereby conserving energy and saving

money in the process. It has a number of other features that

enhance its energy efficiency.

Many of these energy-saving features have been preset by

Toshiba. We recommend you leave these features active,

allowing your device to operate at its maximum energy

efficiency, so that you can use it for longer periods while

traveling.

Running the device on battery power

The device contains a Lithium-Ion (Li-Ion) battery that

provides power when you are away from an AC outlet. You

can recharge it many times.

68 Mobile Computing

Running the device on battery power

Battery Notice

Battery life rating is for comparison purposes only, and does

not indicate the battery life that will be obtained by any

individual user. Actual battery life may vary considerably

from specifications depending on product model,

configuration, applications, power management settings and

features utilized, as well as the natural performance

variations produced by the design of individual components.

The battery life rating is only achieved on the select models

and configurations tested by Toshiba under the specific test

settings at the time of publication and is not an estimate of a

system’s battery life under any conditions other than the

specific test settings.

Recharge time varies depending on usage. Battery may not

charge while the device is consuming full power. After a

period of time, the battery will lose its ability to perform at

maximum capacity and will need to be replaced. This is

normal for all batteries.

To ensure that the battery maintains its maximum capacity,

operate the device on battery power at least once a month.

The Lithium-Ion battery has no memory effect so it is not

necessary to let the battery fully discharge each time.

However, for better accuracy of the battery meter, it is helpful

to fully discharge the battery periodically. Please see

“Maintaining your battery” on page 76 for procedures. If the

device is continuously operated on AC power, either through

a Micro USB/AC adaptor or a port replicator (if applicable to

your system), for an extended period (more than a month),

the battery may fail to retain a charge. This may shorten the

life of the battery, and may cause the battery meter to be

inaccurate.

For best performance when playing streaming media

(especially streaming video), either power the device from

its Micro USB/AC adaptor, or set up a power plan that

keeps the device running at full performance even when

powered from its battery. For more information about

Windows power plans, see “Power Plans” on page 73.

The device may also have an internal real-time-clock (RTC)

battery.

NOTE

Mobile Computing

Charging the main battery

The RTC battery powers the RTC memory that stores your

system configuration settings and the current time and date

information. It maintains this information for up to a month

while the device is turned off.

TECHNICAL NOTE: Depending on your system, the RTC

battery may only charge while the device is turned on.

Power management

Your device ships with the power management options

preset to a configuration that will provide the most stable

operating environment and optimum system performance for

both AC power and battery modes.

Changes to these settings may result in system

performance or stability issues. Users who are not

completely familiar with the power management

component of the system should use the preset

configuration. For assistance with setup changes,

contact Toshiba’s Customer Support Center.

Charging the main battery

If the device is leaking or its case is cracked, put on

protective gloves to handle it.

The battery needs to be charged before you can use it to

power the device.

Always use the Micro USB/AC adaptor specified by

Toshiba. You can order a Toshiba Micro USB/AC adaptor

from Toshiba’s Web site at accessories.toshiba.com.

Your device’s battery is not accessible to the user.

Battery charge time may vary depending on the

applications, power management settings, and features

used.

NOTE

70 Mobile Computing

Charging the main battery

TECHNICAL NOTE: The recharging of the tablet’s battery

may not occur when your device is using all of the power

provided by the Micro USB/AC adaptor to run

applications, features, and devices. Your device's Power

Options utility can be used to select a power level setting

that reduces the power required for system operation

and will allow the battery to recharge.

To charge the main battery, plug the device into a live

electrical outlet. The battery charges whether the device is

on or off.

The battery may not start charging immediately under the

following conditions:

❖A battery is extremely hot or cold.

To ensure that the battery charges to its full capacity,

wait until it reaches room temperature (50 to 80 degrees

Fahrenheit, 10 to 26 degrees Celsius).

❖The battery is almost completely discharged.

Leave the power connected and the battery should

begin charging after a few minutes.

HINT: Once the battery is fully charged, we recommend

that you periodically operate your device on battery

power until the battery discharges completely.

Please make a complete back up of your data to external

media before discharging the tablet’s battery. For more

information, see “Backing up your work” on page 66.

Charging the RTC battery

Your device may have an internal real-time clock (RTC)

battery. The RTC battery powers the System Time Clock and

BIOS memory used to store your device’s configuration

settings. When fully charged, it maintains this information for

up to a month when the device is powered off.

The RTC battery may have become completely discharged

while your device was shipped, resulting in a CMOS error

message during startup. The error message may vary by

device model.

Mobile Computing

Charging the main battery

Depending on your system, the RTC battery may only

charge while the device is turned on.

To recharge the RTC battery, plug the device into a live

electrical outlet and leave the device powered on for 24

hours.

It is seldom necessary to charge the RTC battery

because it charges while the device is on. If the RTC

battery is low, the real-time clock and calendar may

display the incorrect time and date or stop working.

When the RTC battery is completely discharged, a

warning prompts you to reset the real-time clock.

The device can be used while the RTC battery is being

charged, although the charging status of the RTC battery

cannot be monitored.

Determining remaining battery power

Wait a few moments after turning on the device before

trying to monitor the remaining battery power. The device

needs this time to check the battery’s remaining capacity

and perform its calculations.

Click or touch the Power icon in the notification area, see

“Finding your way around the desktop” on page 79 for more

information on the notification area. A pop-up message

displays the remaining battery power as a percentage.

With repeated discharges and recharges, the battery’s

capacity gradually decreases. A frequently used older

battery does not power the device for as long as a new

battery, even when both are fully charged.

TECHNICAL NOTE: The device drains the battery faster

at low temperatures. Check your remaining charge

frequently if you are working in temperatures below 50

degrees Fahrenheit.

The device calculates the remaining battery charge

based on your current rate of power use and other

factors such as the age of the battery.

NOTE

72 Mobile Computing

Charging the main battery

What to do when the tablet’s battery runs low

When the tablet’s battery runs low you can plug the device

into an external power source and recharge the tablet’s

battery, or save your work and shut down your device.

Setting battery notifications

You can set two notifications. Each notification can be set to

alert you when a specified percentage of remaining battery

power has been reached. You can also set the device to

enter Sleep mode or to completely shut down when the

notification goes off.

To change the default notification settings:

1Right-click or touch & hold the Battery ( ) icon in the

notification area.

2Click or touch Power Options in the pop-up menu.

3Click or touch Change plan settings under the plan

you wish to change.

The Edit Plan Settings window appears.

4Click or touch Change advanced power settings.

The Advanced settings tab of the Power Options

window appears.

5Double-click or touch Battery to display the battery

options.

(Sample Image) Advanced settings tab of Power Options

screen

Mobile Computing

Charging the main battery

6Configure the alarm settings to suit your needs.

7Click or touch OK.

Conserving battery power

How long a fully charged battery lasts when you are using

the device depends on a number of factors, such as:

❖How the device is configured

❖How much you use the internal storage drive, optional

external writable optical disc drive, or other optional

devices

❖Where you are working, since operating time decreases

at low temperatures

There are various ways in which you can conserve power

and extend the operating time of your battery:

❖Enable Sleep, which saves power when you turn off the

device and turn it back on again

❖Use the Windows power-saving option plans

These power-saving options control the way in which the

device is configured. By using them, you can increase the

length of time you can use the device before you need to

recharge the battery.

Microsoft has combined these options into preset Power

Plans. Using one of these power plans lets you choose

between maximum power savings and peak system

performance. You may also set individual power-saving

options to suit your own needs.

The following sections describe how to choose a Power Plan

and discuss each power-saving option.

Power Plans

You can choose a predefined Power Plan or select your own

combination of power options.

To do this:

1Right-click or touch & hold the Battery ( ) icon in the

notification area.

74 Mobile Computing

Charging the main battery

2Click or touch Power Options in the pop-up menu.

The Power Options window appears.

(Sample Image) Windows Power Options window

3Select an appropriate plan for your work environment or

create your own custom plan.

To edit a plan or to edit advanced settings, continue to

the following steps.

4Click or touch Change plan settings under the

selected power option to choose the plan you wish to

edit.

This screen allows you to change basic settings.

5Click or touch Change advanced power settings to

access settings for battery notification levels, internal

storage drive power save time, etc.

You can click or touch the plus signs to expand each

item and to see what settings are available for each item.

6Click or touch OK to save the plan changes you have

performed.

NOTE

Mobile Computing

Changing the main battery

The device’s battery is not accessible by the user.

When your main battery has run out of power, plug in the

USB/AC adaptor.

If you find that a new battery is needed, contact the location

where you purchased the device for more information on

replacing the battery. Toshiba will not be responsible for any

product damage, data loss, service, or part replacement

made necessary by improper installation of a new battery.

If the device is leaking or its case is cracked, put on

protective gloves to handle it.

Changing the TruPen battery

Your TruPen is powered by one AAAA battery.

To replace the battery:

1Unscrew the top portion of the pen, remove the old

battery and replace it with a new one.

Be sure to insert the battery with the positive (+) terminal

facing downward.

(Sample Illustration) TruPen - top of Pen

2Screw the top back onto the Pen.

For more information about the TruPen, see “TruPen

functionality” on page 99.

NOTE

Top of Pen

Battery’s positive terminal

76 Mobile Computing

Taking care of your battery

The following sections offer tips on how to take care of your

battery and prolong its life.

Safety precautions

Always immediately turn the power off and disconnect

the power cable/cord plug from the plug socket and stop

using the device if you observe any of the following

conditions:

❖Offensive or unusual odor

❖Excessive heat

❖Discoloration

❖Deformation, cracks, or leaks

❖Smoke

❖Other unusual events during use, such as

abnormal sound

Do not expose the device to fire. The battery could

explode.

Do not turn on the device’s power again until an

authorized Toshiba service provider has checked it for

safety. Continued use could cause a fire or rupture

possibly resulting in serious injury or device failure

including but not limited to the loss of data.

Maintaining your battery

Fully discharging your battery will allow better accuracy of

the battery meter.

To fully discharge your battery periodically, disconnect the

device from a power source and operate it on battery power

until the battery fully discharges.

Disposing of your device

Never attempt to dispose of a device by burning or by

throwing it into a fire, and never allow exposure to a

heating apparatus (e.g., microwave oven). Heat can

cause a device to explode and/or release caustic liquid,

both of which may possibly cause serious injury.

Mobile Computing

Traveling tips

Discard this device in accordance with applicable laws and

regulations.

Disposal of this product may be regulated due to

environmental considerations. For disposal, reuse or

recycling information, please contact your local government.

For more information, see “Device Recycling Information” on

page 18, or for complete information about Toshiba's

recycling programs and initiatives, please visit

toshiba.com/recycle.

Traveling tips

Refer to the suggestions below when traveling with your

device:

❖Never leave your device on a sunny ledge or in a place

where it could get wet or covered in dust.

❖Always travel with the device in a carrying case. Toshiba

offers a choice of carrying cases for the device. They all

provide plenty of extra space for manuals, power cords,

and compact discs. Contact your authorized Toshiba

representative for more information or visit Toshiba’s

Web site at accessories.toshiba.com.

TECHNICAL NOTE: When traveling by air, you may be

required to pass your device through airport security

equipment. The X-ray equipment will not harm your

device.

Before using your device aboard an aircraft, make sure

the Wireless antenna is OFF (Airplane mode is ON) if your

device has wireless LAN capability.

To enable or disable wireless communication, use the

( ) key when connected to an optional keyboard dock

or toggle the on-screen Airplane mode switch located

under Networks. For more information see “TOSHIBA

Function Keys (optional keyboard dock attached)” on

page 151.

NOTE

Chapter 4

Exploring Your

Device’s Features

In this chapter, you will explore some of the special features

of your device.

Exploring the desktop

You can use its features to start applications, find

documents, set up system components, and perform most

other computing tasks.

HINT: The illustrated examples in this guide may appear

slightly different from the screens displayed by your

system. The differences are not significant and do not

indicate any change in the functionality of your system.

Exploring Your Device’s Features

Exploring the desktop

Finding your way around the desktop

Your device’s desktop includes several standard features:

icons, Start button, taskbar, notification area, notifications,

and background pattern.

(Sample Image) Windows Desktop screen

To toggle between Desktop mode and Tablet mode,

touch the Action Center ( ) icon in the Notification

area, and then the Desktop/Tablet mode tile.

Icons

An icon represents a folder, file, or program that can be

quickly activated by double-clicking or touching the icon.

You can create a new desktop icon for any folder, file, or

program by dragging the element’s icon from its location in a

window to the desktop area.

You may see various icons displayed on your system

desktop, for example:

Recycle Bin—Holds files you have deleted. You may be able

to retrieve these files until you empty the Recycle Bin.

Notifications

Start

button Taskbar Notification areaSearch field

Icons

NOTE

80 Exploring Your Device’s Features

Exploring the desktop

❖TECHNICAL NOTE: If you delete a large number of

files or very large files from the internal storage drive,

there may be insufficient space available in the

Recycle Bin to hold these files. In this case, Windows

will prompt you to either permanently delete the file(s)

or cancel the deletion.

❖If you delete a file (of any size) from an external

media or flash media, it does not go into the

Recycle Bin. The file is permanently deleted.

❖Permanently deleted files cannot be recovered

from the Recycle Bin.

For more information on the Recycle Bin, see Windows

online Help.

If you place the pointer over an icon, a popup description

of the file contents appears.

Your desktop may contain other icons depending on your

configuration. See Windows online Help for more specific

information on each icon and how to use it.

Start button

When a procedure in this User’s Guide instructs you to

click or touch the Start ( ) button, it is in reference to

this button.

Click or touch the Start ( ) button to open the Start menu.

Here you can perform various commands, including basic

tasks like turning off the power and advanced PC settings.

You can use the Start menu button to:

❖Start apps

❖Open documents

❖Adjust system settings

❖Find files

❖Access Toshiba Utilities

❖Use the Search function

❖Suspend system activity and shut down the device

NOTE

Exploring Your Device’s Features

Exploring the desktop

For more information, see “Using the Start menu” on

page 42 and “Starting an app” on page 65.

Task view

The Task view ( ) icon tiles the currently open windows

and desktops so that they are visible at one time and allows

you to manage multiple desktops.

Adding desktops (while in Desktop mode)

After clicking or touching the Task view ( ) icon, you can

add, close, or switch between desktops.

Click or touch a desktop thumbnail (while in Desktop mode)

at the bottom of the screen to select it. When you place your

pointer over a desktop thumbnail or touch & hold it, an X

appears allowing you to close that desktop.

Click or touch the New desktop ( ) icon to add a new

desktop.

(Sample Image) Task view - managing multiple desktops

Task view icon

Available New desktop icon

Tiled windows

desktops

82 Exploring Your Device’s Features

Exploring the desktop

App tiles

The app tiles can be accessed and launched from the Start

menu.

Typical app tiles are the Calendar tile and Mail tile, as well as

tiles representing all other applications downloaded to your

system.

Taskbar

Each time you open a program, an icon associated with that

program appears on the taskbar. With some programs, an

icon appears on the taskbar for each document or window

you open. You can use these icons to quickly switch

between the programs or windows.

To make a program or window the currently active one, click

or touch the associated taskbar icon.

Notification area

The notification area displays icons of tasks or programs that

run continuously in the background and displays

notifications. To learn more about each task, position the

pointer over the icon for a few moments and a short

description of the task appears.

Typical tasks in the notification area are Current time, Power

usage mode, network connectivity status, and speaker

volume.

To activate a specific task, click or touch the appropriate

notification area icon.

Notifications

There are many types of notifications you can employ to help

you with the many tasks you perform every day.

User experience notifications can be set for toast, tile,

badge, and raw notifications.

Toast notifications—Designed for time-sensitive delivery

of personalized content, such as an instant message from a

friend.

Tile notifications—Used by applications that are not

currently running with an at-a-glance characteristic, giving

you a quick preview of the subject line of your latest email or

the current weather conditions.

Exploring Your Device’s Features

Windows Store

Badge notifications—A specialized type of tile notification

(shown on the Start menu tile) using symbols to indicate the

number of applications that have updates available or the

status of a running application.

Raw notifications—These run a background task on behalf

of an application while that application is not running in order

to make available the latest content, such as an online

newspaper.

Windows Store

Although many applications will be pre-installed or built-in to

your device, you will also have the ability to download many

other applications with a touch or the click of your mouse.

Click or touch the Windows Store ( ) icon in the taskbar.

In the Windows Store you can search for and browse

thousands of apps, all grouped into easy to find categories.

Setting up for communications

To connect to the Internet you need:

❖A browser or communications program

❖An Internet Service Provider (ISP) or online service if you

plan to use the Internet

❖A way to connect to the ISP (for example Wi-Fi/

broadband connection, etc.)

Connect to the Internet

Wireless connectivity and some features may require you

to purchase additional software, external hardware or

services. Availability of public wireless LAN access points

may be limited.

Follow the steps below to set up your Wireless connection.

1Click or touch the Start ( ) button in the lower-left

corner of the Desktop.

The Start menu opens.

NOTE

84 Exploring Your Device’s Features

Setting up for communications

2Click or touch Settings ( ) in the Start menu.

3Select Network & Internet ( ) in the Settings window.

The Network & Internet window allows you to choose

from several options in the left pane of the window:

❖Wi-Fi

❖Airplane mode

❖Data usage

❖VPN

❖Dial-up

❖Proxy

4To set up your Wi-Fi connection, select Wi-Fi.

5Select your network.

6Select the Connect automatically checkbox to

automatically connect to the selected network on

startup.

7Click or touch Connect.

8Enter the network security key, (if applicable).

9Click or touch Close ( ) to save the changes and close

the window.

Your device should then be connected.

To enable or disable wireless communication, use the

( ) key when connected to an optional keyboard dock

or toggle the on-screen Airplane mode switch located

under Networks. For more information see “TOSHIBA

Function Keys (optional keyboard dock attached)” on

page 151.

For help with common Wi-Fi networking problems, see

“Wireless networking problems” on page 135.

NOTE

Exploring Your Device’s Features

Exploring audio features

Connecting your device to a network

You can connect your device to a network to increase its

capabilities and functionality.

Accessing a network

For specific information about connecting to the network,

consult your network administrator. Many hotels, airports,

and offices offer Wi-Fi access.

Exploring audio features

You can only plug one external audio device at a time

(i.e. headphones or microphone) into the available

headphone/microphone jack.

You can use your device to record sounds using the device’s

internal microphone(s) (available on certain models) or an

optional external microphone. You can listen to sound files or

audio CDs using the built-in speakers, headphones, or

external speakers.

Recording sounds

You may record sounds using the device’s internal

microphone(s) (available on certain models) or by connecting

an optional external microphone.

Using a microphone

To locate your headphone/microphone jack, please refer

to your Quick Start document.

1If you want to use an external microphone, connect it to

the device.

2In the Search field, type Voice Recorder.

NOTE

86 Exploring Your Device’s Features

Exploring audio features

3Click or touch Voice Recorder.

(Sample Image) Voice Recorder screen

4Speak normally into the microphone.

5When you have finished recording, click or touch the

Stop Recording button.

Your recording file is created and automatically saved for

you.

Using external speakers or headphones

Before putting on headphones to listen, turn the volume

down. Do not set the volume too high when using

headphones. Continuous exposure to loud sound can

harm your hearing.

You can only plug one external audio device at a time

(i.e. headphones or microphone) into the available

headphone/microphone jack.

Your device is equipped with a full stereo sound system with

internal speakers. Instead of using the internal speakers, you

can connect headphones or a pair of external stereo

speakers.

NOTE

Exploring Your Device’s Features

Using the Web Camera

TECHNICAL NOTE: When using amplified speakers, use

speakers that require an external power source. Other

types of speakers will be inadequate to produce sound

from the device.

To play back sound files through external speakers or

headphones:

1Locate the headphone/microphone jack on the device.

2Using any necessary adapters, plug the cable from the

headphones or external speakers into the

headphone/microphone jack.

The headphone/microphone jack requires a 16-ohm

stereo mini connector.

To adjust the volume:

❖For external speakers, use the volume controls on each

speaker.

❖For headphones, use the device’s volume control.

Using the Web Camera

Your device may come with one or two built-in Web

Cameras. One is located on the front and one on the back of

the display. With these Web cameras you can do the

following:

❖Take pictures and record videos with your device

❖Participate in video chats while using instant messaging

(IM) programs

❖Have video conference calls

To email, instant message or video conference, you must

be connected to the Internet.

Depending on your device model, the process of sending

email, taking pictures or recording video messages may vary.

To access the Web Camera:

In the Search field, type Camera, and then click or touch

the Camera icon.

NOTE

88 Exploring Your Device’s Features

Using the microSD Card slot

The microSD™ Card slot supports the use of a microSD

Card. This medium can be used with a variety of digital

products: digital music players, smartphones, digital

cameras, digital video camcorders, etc.

Do not use the Copy Disk function for this type of media.

To copy data from one media to another, use the drag-

and-drop feature of the Windows operating system.

Inserting memory media

To locate your microSD Card slot, please refer to your

Quick Start document.

The following instructions apply to all types of supported

media devices.

1Turn the media so that the contacts (metal areas) are

face down, away from the display.

2Push the media into the microSD Card slot until it stops.

(Sample Illustration) Inserting memory media

When inserting memory media, do not touch the metal

contacts. You could expose the storage area to static

electricity, which can destroy data.

Always remove memory media when not in use.

NOTE

Exploring Your Device’s Features

Using the microSD Card slot

Removing memory media

1Prepare the card for removal by clicking on or touching

the Show hidden icons ( ) button, if necessary, in the

notification area and then selecting the Safely Remove

Hardware and Eject Media () icon.

2Highlight, and then click or touch the item you would like

to eject.

If the system is unable to prepare the media for safe

removal, a message will tell you to try again later. If the

media can be removed now, the system displays Safe

to Remove Hardware.

If the device has a spring-loaded adapter slot, see

step 3; otherwise, skip to step 4.

3Gently press the card inward to release it.

The card pops out slightly.

4Grasp the card and pull it straight out.

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written

or read. Even when the Windows message “copying...”

disappears, writing to the media might still be in progress

and your data could be destroyed.

Chapter 5

TruNote

Features and menu items are subject to change.

TruNote is a powerful note taking application that allows you

to create handwritten notes, make notations on photos, and

draw images, just as you would with a pen on paper. You can

take lecture notes, sketch an idea, keep a personal diary, or

just doodle.

(Sample Image) TruNote

For added versatility, these notes can be exported and used

in other applications.

NOTE

TruNote

Using TruNote

To open TruNote:

1In the Start menu, tap/touch the TruNote ( ) tile.

Tap/touch the TruNote ( ) icon in the taskbar.

2Tap/touch the Add notebook ( ) icon in the upper-left

of the screen.

The following are the Page options.

❖Page orientation: Portrait or Landscape.

❖Page template: Blank, lined, grid, dotted, etc.

❖Notebook color: Pink, turquoise, lime green, etc.

3Write the name/title of your Notebook (i.e. Notes,

Research, Ideas, Recipes, To Do, Diary/Journal, etc.).

4Tap/touch the Add notebook ( ) icon at the

bottom of the screen.

The Page screen appears and you are now ready to start

writing, drawing, etc.

To Add a Page to your Notebook

Tap/touch the Add page ( ) icon. An additional Page will

be added to your existing Notebook. The new Page contains

the same properties as the previously created Page.

When exiting TruNote, your Pages/Notebooks will be

automatically saved.

It is recommended to regularly backup all of your

Notebooks in TruNote by selecting More Menu

options () icon. Settings, Backup & Restore,

Backup.

TruNote settings

1While TruNote is open, select the More Menu Options

() icon.

2Tap/touch Settings.

NOTE

92 TruNote

Using TruNote

Some options that may be available are:

❖Options—Change your Right/Left-handed writing

option, enable/disable Pen buttons, enable/disable

customer experience improvement program.

❖Backup & Restore—Backup all your notebooks

created in TruNote and Restore your notebooks from

backup data.

❖Auto-Completion—Edit the User dictionary to register

and edit words to use in auto-completion,

enable/disable Auto-registration dictionary to use auto-

completion. Words from notebooks are registered into

this dictionary automatically.

❖License Status—Review the status of your TruNote

License (i.e. pre-installed).

❖License information—Review the Licensing Terms and

Conditions.

❖Help—Accesses the help file.

To change your Right/Left-handed writing option

1While TruNote is open, select the More Menu Options

() icon.

2Tap/touch Settings.

3Tap/touch the down arrow to specify which hand you

write with:

❖Right-handed

❖Left-handed

4Tap/touch the active TruNote window to close the

screen.

The Page will adjust accordingly.

To Delete a Page

1Select the Page you wish to delete while in the Page

Preview. Make sure it is highlighted in the Page list.

The Page options appear.

2Tap/touch the Delete () icon.

A pop-up window appears asking you to delete the

selected item(s).

TruNote

Using TruNote

3Tap/touch the Delete button to proceed.

The Page will be deleted.

Once you delete an item it cannot be recovered.

4Tap/touch the Cancel ( ) icon to cancel the action.

TruNote functions

(Sample Image) TruNote functions

Below are some of the available TruNote functions:

❖()

Add notebook—Adds a new Notebook

❖()

All—Displays all Pages in TruNote

❖()

Unclassified pages—Displays all Pages

(unclassified and not attached to any Notebooks)

❖()

Add page—Adds additional Pages to a Notebook

❖Notebook list—Displays existing Notebooks

❖Edit tool bar—Displays the edit function choices within

a document

NOTE

Notebook

list

Edit tool bar

Select

Page previews

Eraser

Pen options

Redo

Undo

TruCapture

More Menu options

Add notebook

All

Unclassified

Add page

Full Page Preview

Paste

Preview

94 TruNote

Using TruNote

❖Page previews—Displays thumbnails of the Pages

within the selected active Notebook (the active Page is

highlighted)

Edit tool bar

Below are some of the available functions within the Edit tool

bar:

Icon: Function:

Preview Tap/touch to hide or show Notebook/Page

previews.

Select Tap/touch to select items on the current

Page. You must select an item to display its

menu. Some of the available functions are

Copy, Copy as, Save as, Web search, Mail,

Cut, Delete, Line style, or Rotate.

Paste Tap/touch to paste.

Eraser Tap/touch to erase items.

Pen options Tap/touch to change the pen options (style,

color, width, or transparency).

Redo Tap/touch to redo the last action(s).

Undo Tap/touch to undo the last action(s).

TruCapture Tap/touch to launch the TruCapture

application.

Search Tap/touch to open the Search function.

Full Page Preview Tap/touch to hide or show the

Notebook/Page previews.

More Menu options Tap/touch to open additional menu options.

TruNote

Using TruNote

More Menu options

To access the More Menu options menu, tap/touch the

More Menu options () icon.

The More Menu options items will vary depending

upon the activity.

(Sample Image) TruNote functions

More Menu options

Many actions are available on the More Menu options screen

in various window views:

❖Notebook—Under the Notebook category are some of

the following available functions, including Export,

Import, Save as, Delete, and Notebook properties:

Icon: Function:

Export Export all Notebooks.

NOTE

TruNote Clip

TruRecorderTruNote Share

TruCapture

Notebook

Page

Options

96 TruNote

Using TruNote

❖Page—Under the Page category are some of the

following available functions, including Save As, Insert,

Print, and Move:

Import Import all existing Notebooks.

Save as Save your Notebooks/Pages.

Notebooks—PDF only.

Pages—OneNote, Image (*.png),

Presentation (*.pptx), Document (*.docx), PDF

(*.pdf), Text (*.txt).

Delete Delete selected Notebooks.

Notebook Properties Change Page and Notebook Properties:

❖Notebook title

❖Notebook color

❖Page template

View current properties of the selected

Notebook, (Created date, Modified date,

Notebook color, Page orientation, Page

template).

Icon: Function:

Save as Save your Notebooks/Pages.

Notebooks—PDF only.

Pages—OneNote, Image (*.png),

Presentation (*.pptx), Document (*.docx), PDF

(*.pdf), Text (*.txt).

Icon: Function:

TruNote

Using TruNote

❖Options—Under the Options category are some of the

following available functions, including Help, Settings,

Add Customized page, and Touch input mode.

Insert Insert images.

When the image is first inserted on the active

page the following options may appear:

Copy—Copy the selected item to the

clipboard.

Copy as—Copy the selected item as Office

format, Image format, or Text format.

Save as—Save the selected item as:

Document (*.docx), Presentation (*.pptx),

Image (*.png), Text (*.txt).

Web search—When selected, the default

browser automatically launches and attempts

a Web search with the information you

provided.

Cut—Cut the selected item and place it on

the clipboard.

Delete—Delete the selected item.

Line style—Open the TruPen menu.

Rotate—Rotate the image.

Print Print Pages and Notebooks.

Move Move Pages.

Delete Delete selected Pages or Notebooks.

Template Change the Page template properties.

Icon: Function:

Help Tap/touch for additional help.

Settings Tap/touch to change the Page settings.

Icon: Function:

98 TruNote

Using TruNote

At the bottom-right of the More Menu Options screen are the

following options:

Add Customized

page Add a customized Page to the selected

Notebook.

When using the Select tool, you can adjust

the select information as you wish, (size,

stretch, rotate, etc.)

Select tool menu items may include:

Copy—Copy the selected item to the

clipboard.

Copy as—Copy the selected item as Office

format, Image format, Text format.

Save as—Save the selected area as:

Document (*.docx), Presentation (*.pptx),

Image (*.png), Text (*.txt).

Web search—When selected, the default

browser automatically launches and attempts

a Web search with the information you

provided.

Cut—Cut the selected information and place

it on the clipboard.

Delete—Delete the selected information.

Line style—Open the TruPen menu.

Rotate—Rotate the image.

To exit the selected option tap/touch

anywhere on the screen outside of the

selected area.

Touch input mode Toggle between input methods - either

Touch & Pen or Pen only.

Auto-completion Tap/touch to enable/disable the auto-

complete function.

Icon: Function:

TruCapture Use the built-in camera to capture notes from

textbooks, blackboards, etc.; straightens and

sharpens the text for greater readability.

Character recognition allows you to edit text.

Icon: Function:

TruNote

Using TruNote

TruPen functionality

You can use the TruPen to navigate your settings and apps.

❖Tap to select, open, or close items and menus.

❖Tap, hold, and drag to select and move Pages or items.

❖Swipe to or from the edge of the screen by dragging the

TruPen across your display to view menus, Pages, and

Notebooks.

(Sample Illustration) TruPen with cap on pen tip

(Sample Illustration) TruPen with cap on end of pen

Place the cap on top of the TruPen during use.

TruNote Share Share handwritten notes in real time with

other TruNote Share users. Create a

“Meeting,” share a page, and instantly

capture each participant’s handwritten notes

on the same page.

TruRecorder Use the built-in microphones to record

multiparty conversations and voice memos.

Play back your conversations with convenient

visual markers.

TruNote Clip Capture an area of the screen to automatically

import into TruNote. Ideal for screen-grabs

and markups.

Icon: Function:

Erase button (for TruNote) Right click button

Cap

NOTE

100 TruNote

Using TruNote

❖Erase button (for TruNote)—Allows you to erase your

work. The default setting is set to the eraser

functionality, however this is a programmable button.

❖Right click button—Hold to enable the Right mouse

click functionality.

To avoid draining the TruPen battery, place the cap over

the tip when not in use.

Changing the TruPen battery

Your TruPen is powered by one AAAA battery.

To replace the battery:

1Unscrew the top portion of the pen, remove the old

battery and replace it with a new one.

Be sure to insert the battery with the positive (+) terminal

facing downward.

(Sample Illustration) TruPen - top of Pen

2Screw the top back onto the Pen.

For more information about the TruPen, see “TruPen

functionality” on page 99.

NOTE

Top of Pen

Battery’s positive terminal

101

TruNote

Using TruNote

Replacing the pen tip

To Replace the pen tip:

1Pull the tip straight out of the TruPen (may require

tweezers).

(Sample Illustration) Replacing the pen tip

2Orient the pen tip so that the writing tip is facing out.

3Insert the new pen tip, pushing it straight in until it stops.

If the pen tip is not pushed straight or all the way in, the

pen tip will not be secure and may fall out.

After inserting the new pen tip, ensure that the tip is secure

by pushing it in slightly. The tip should spring back to its

normal operating position when released.

Pen settings within TruNote

1To change the pen settings (Style, Color, Transparency,

and Thickness) within TruNote, tap the Pen ( ) icon.

The available pen settings appear.

(Sample Image) Available pen types

Pen tip

NOTE

Triangle

102 TruNote

Using TruNote

2Tap the triangle ( ) in the lower-right corner of the pen

you wish to change.

The Pen menu appears.

(Sample Image) TruNote Pen menu

3Select and make the adjustments you want, and then try

them out in the “Try out a pen” box at the bottom of the

Pen menu.

4Tap the Close ( ) icon at the top-right of the screen to

apply the changes and close the Pen menu.

The changes are automatically saved.

For information on changing the TruPen battery, see

“Changing the TruPen battery” on page 75.

To Search within TruNote

The Search feature is dependent upon the writing style of

the original person who created the information.

1While in the TruNote application, select the Search ()

icon from the Edit tool bar pane.

2Handwrite a search term or draw a simple picture in the

Search box.

Pen menu

NOTE

103

TruNote

Using TruNote

Above the search box suggestions of what you are

looking for will pop up. If you select one of them the

information will populate the search box.

3Tap/touch the Search ( ) button.

TruNote will search existing Notebooks/Pages for the

item. Preview Pages with items that are similar to your

search item will appear.

4Select the desired Page.

You can search all Notebooks/Pages or narrow your

search by Notebook.

Export a Notebook from TruNote

Exported files are created in the TruNote file format and

can only be opened in the TruNote app.

1Open the TruNote app by tapping/touching the TruNote

( ) icon in the taskbar.

2Select a Notebook.

3Select the Export () icon.

4Select Next to export the Notebook as a Toshiba

TruNote file.

You can use the default file name or change it in the

open text field.

5Tap/touch the Save ( ) button.

The export is now completed.

Saving Notebooks and Pages in different file

formats

1Select the Notebook or Page.

2Tap/touch the Save as () icon.

A pop-up menu appears displaying the following file

formats you can choose from to save the Note as:

❖Notebook: PDF (.pdf).

NOTE

104 TruNote

Using TruNote

❖Page: OneNote, Image (.png), Presentation (.pptx),

Document (.docx), PDF (.pdf), or Text (.txt).

3Follow the on-screen instructions to complete the Save

as process.

105

Chapter 6

Utilities

Your device includes several utilities designed to help you to

reconfigure your system to best meet your individual needs.

Together, these allow you to ascertain certain system details,

set additional options, or change default options. These

utilities are described in this chapter.

The utilities described in this chapter, and the icons

shown in the sample images are applicable only if the

related utility is available on your system.

The utilities described in this chapter may only be

available with an optional keyboard docked.

❖Supervisor password

❖User password

❖System Settings

❖Service Station

NOTE

106 Utilities

Password Utility

Setting a password lets you walk away from your device

while providing additional protection for your files. When you

set a password, you must enter the password before you

can work on your device again.

TOSHIBA supports different types of passwords on your

device:

❖A supervisor password—Prohibits unauthorized users

from accessing certain functions such as System

Settings. This is useful if more than one person uses the

device.

❖A user password—Prevents unauthorized users from

starting the device.

When setting up passwords, keep the following in mind:

❖The supervisor password must be set before the user

password, or the user password must be deleted and

then re-entered after the supervisor password is set.

❖The user password can be set up under the supervisor

password.

Using a supervisor password

A supervisor password prevents other users from changing

hardware configuration options.

Setting a supervisor password

If you choose to set a supervisor or user password,

TOSHIBA strongly recommends that you save your

password in a location where you can later access it

should you not remember it.

TOSHIBA is not responsible for any losses that may

occur to you, your organization or others as a result of the

inability to access your device.

107

Utilities

Password Utility

To set a supervisor password:

1In the Search field, type Password Utility.

2Click or touch Password Utility ().

3Click or touch Supervisor Password.

(Sample Image) Supervisor Password tab

4Click or touch Set.

5Enter your password, and then enter it again to verify.

6Click or touch Set.

Under User Policy, this option may or may not ask for

password verification.

7Click or touch OK to save your password as a text file.

Password Utility will suggest “memo.txt” for the text file

name. If you have saved a password previously, using

the same name may overwrite your password text file

with the new password. By using a different name, you

can prevent overwriting your previously stored

passwords.

8Click or touch Save.

9Click or touch OK.

NOTE

108 Utilities

Password Utility

Deleting a supervisor password

To delete a supervisor password:

1In the Search field, type Password Utility.

2Click or touch Password Utility.

A pop-up screen appears asking for a password.

3Enter your password, and then click or touch Verify.

4Click or touch Supervisor Password.

5Click or touch Delete.

An authority verification pop-up screen appears.

6Click or touch Delete.

7Enter the password, and then click or touch Verify.

8Click or touch OK to exit.

Using a user password

A user password provides power-on password protection.

Setting a user password

If you choose to set a supervisor or user password,

TOSHIBA strongly recommends that you save your

password in a location where you can later access it

should you not remember it.

TOSHIBA is not responsible for any losses that may

occur to you, your organization or others as a result of the

inability to access your device.

109

Utilities

Password Utility

To register a password for the power-on password functions:

1In the Search field, type Password Utility.

2Click or touch Password Utility ().

3Click or touch User Password.

(Sample Image) User Password tab

4Click or touch Set.

5Enter your password, and then enter it again to verify.

6Click or touch Set.

7Click or touch OK to save your password as a text file.

Password Utility will suggest “memo.txt” for the text file

name. If you have saved a password previously, using

the same name may overwrite your password text file

with the new password. By using a different name, you

can prevent overwriting your previously stored

passwords.

8Click or touch Save.

9Click or touch OK.

NOTE

110 Utilities

Password Utility

Deleting a user password

To cancel the power-on password function:

1In the Search field, type Password Utility.

2Click or touch Password Utility.

A pop-up screen appears asking for a password.

3Enter your password, and then click or touch Verify.

4Click or touch Delete.

An authority verification pop-up screen appears.

5Click or touch Delete.

6Enter the password, and then click or touch Verify.

7Click or touch OK to exit.

111

Utilities

System Settings

System Settings is the TOSHIBA configuration management

tool available through the Windows operating system. To

access it:

1In the Search field, type System Settings.

2Click or touch System Settings ().

The System Settings screen appears.

(Sample Image) System Settings screen – General tab

options0

The System Settings screen may have the following tabs:

❖General—Allows you to view the current BIOS version

or change certain settings back to their default values

❖Function Key—Allows you to set Function Key modes

(i.e., Special function mode or Standard F1-F12 mode)

and notifications for the touchpad.

112 Utilities

Service Station

The Service Station helps you keep your new device running

at its best by notifying you when updated software, firmware,

documentation or other information is available for your

device.

The Service Station will alert you when updates are available,

and you can then choose to install the updates if you wish,

or you can follow the instructions below to open the Service

Station:

1In the Search field, type Service Station.

2Click or touch Service Station ().

The Service Station screen appears.

3Follow the on-screen instructions.

113

Chapter 7

If Something Goes

Wrong

Some problems you may encounter when using your device

are relatively easy to identify and solve. Others may require

help from your network administrator or the manufacturer of

the software program.

This chapter aims to help you solve many problems by

yourself. It covers the problems you are most likely to

encounter.

If all else fails, contact Toshiba. You will find information on

Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your program or application stops responding.

If you are working in a program that suddenly freezes,

chances are the program has stopped responding. You can

exit the program without shutting down the operating system

or closing other programs.

To close a program that has stopped responding:

1Press Ctrl, Alt, and Del simultaneously (once), and then

click or touch Task Manager.

The Task Manager window appears.

114 If Something Goes Wrong

Problems when you turn on the device

2Select the program or application you want to close, and

then click or touch End Task in the lower right corner.

Closing the failed program should allow you to continue

working. If it does not, continue with the next step.

3Close the remaining programs one by one by selecting

the program name, then select End Task.

Closing all programs should allow you to continue

working. If it does not, power off your device, and then

restart it.

Problems when you turn on the device

These problems may occur when you turn on the power.

The device will not start.

Make sure you attached the Micro USB/AC adaptor properly.

Press and hold the power button for at least 10 seconds.

If you are using the Micro USB/AC adaptor, check that the

wall outlet is working by plugging in another device, such as

a lamp.

The device displays the WARNING RESUME

FAILURE/Windows Error Recovery – Windows did not shut down

successfully message.

To continue, select the appropriate option, if prompted. This

can happen if the device was put into Sleep mode and the

battery has discharged. If you performed a shutdown before

this message was displayed, a program or driver may have

prevented Windows from shutting down.

Data stored in the device’s memory has been lost. Data

stored in the device’s internal storage drive may not be

affected.

Always save your data even when you are using Sleep

mode. If your battery fully discharges, information that has

not been saved will be lost. Your device can be configured to

warn you when the battery is running low see “Setting

battery notifications” on page 72.

If you are running on battery power, it is recommended that

you do not leave the device in Sleep mode for long periods

of time.

To charge the battery, leave the device plugged into a live

wall outlet for several hours. For more information see

“Charging the main battery” on page 69.

115

If Something Goes Wrong

The Windows operating system is not working

The Windows operating system is not

working

Once you are familiar with your device and used to the way

the operating system responds to your work routine, you can

easily detect if the operating system is not working correctly.

For example:

❖The operating system fails to start after the initial startup

appears.

❖The operating system takes a long time to start.

❖The operating system responds differently from the

normal routine.

❖The screen does not look right.

Unless a hardware device has failed, problems usually occur

when you change the system in some way such as installing

a new program or adding a device.

If you experience any of these problems, use the options in

the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may need

to troubleshoot the Operating System and/or its settings.

There are several options to choose from depending on the

severity of the problem and your level of expertise with

computers.

If Windows fails to start properly twice, the Windows Boot

menu will launch. To enter the Advanced Startup options

manually:

1In the Search field, type Recovery Options.

2Click or touch Recovery Options.

3Scroll down to view the Restart Now option.

4Click or touch Restart Now under Advanced

Startup.

The device restarts.

5Click or touch Troubleshoot from the menu.

After Restart, you now have several options:

116 If Something Goes Wrong

The Windows operating system is not working

Reset your device

❖All of your personal files and apps are removed

❖Your device settings are changed back to their defaults

For more information, see “Reset your PC” on page 49.

Advanced options

Choosing this option presents you with another set of

options:

System Restore

❖System Restore allows you to use a Restore point to

return the device to a state at which it was performing

properly. Restore points may be created:

❖When new hardware or software is installed

❖Manually by the user

System Image Recovery

Windows will “Recover” the Operating system using a

specific image provided by the user.

Startup Repair

This feature automates the repair process. The Operating

System will automatically look for problems and repair them

if possible.

Command Prompt

The command prompt is a very powerful tool for advanced

users.

Startup Settings

In previous Operating Systems the majority of the options

found on this menu were available by pressing the ( ) key

during the Windows boot process:

❖Enable low resolution video mode

Restarts Windows using your current video driver at low

resolution. This allows you to reset your display settings

in the event they have been improperly set.

❖Enable debugging mode

Starts Windows in an advanced troubleshooting mode

117

If Something Goes Wrong

The Windows operating system is not working

❖Enable boot logging

Creates a file that lists all the drivers that are installed

during startup

❖Enable Safe Mode

Starts Windows with a minimal set of drivers and

services. If the device starts and runs in Safe Mode, you

will know the Operating System is most likely working

properly and that you should look to third-party

applications or drivers for the source of your problem.

❖Disable driver signature enforcement

Allows drivers containing improper signatures to be

installed

❖Disable early-launch anti-malware protection

Allows drivers to initialize without being measured by the

Anti-malware driver

❖Disable automatic restart on system failure

Prevents Windows from automatically restarting if an

error causes it to fail. Choose this option only if Windows

is stuck in a loop where it fails, attempts to restart, and

fails again repeatedly.

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can

surf the Internet. They include: network speed, network

conditions, time of day (when everyone else is surfing, your

access can be slow) and popularity of the sites you are trying

to access. If accessing a particular site is very slow, try later.

My browser cannot find the URL address I typed in.

Make sure you separated the domain names of the address

with the forward slash (/). Check the spelling of each name

and the syntax of the address carefully. A single incorrect

letter or missed character will make it impossible for your

browser to locate the site.

My browser cannot find a site I bookmarked.

The World Wide Web is constantly changing. A site you

bookmarked yesterday may not be available today or its

server may be down for temporary repair. Try again later.

118 If Something Goes Wrong

Power and the battery

The device’s battery is not accessible by the user.

Your device receives its power through the Micro USB/AC

adaptor or from the system battery. Power problems are

interrelated. For example, a faulty Micro USB/AC adaptor will

neither power the device nor recharge the battery.

Here are some typical problems and how to solve them:

The USB Power cable to the Micro USB/AC

adaptor work correctly, but the battery will not

charge.

The tablet’s battery does not charge while the device is

consuming full power. Try turning off the device.

The battery may be too hot or too cold to charge properly. If

you think this is the probable cause, let the battery reach

room temperature and try again.

If the battery has completely discharged, it will not begin

charging immediately. Leave the Micro USB/AC adaptor

connected, wait 20 connected, wait 20 minutes and see if

the battery is charging.

The battery appears not to power the device for as

long as it usually does.

If you frequently repeat shallow charge and discharge, the

battery meter may become inaccurate. Let the battery

discharge completely, then try charging it again.

Check the power options via your Power Plans (see “Power

Plans” on page 73). Have you added a device that takes its

power from the battery? Is your software using the internal

storage drive more? Is the display power set to turn off

automatically? Was the battery fully charged to begin with?

All these conditions affect how long the charge lasts.

After a period of time, the battery will lose its ability to

perform at maximum capacity and will need to be replaced.

This is normal for all batteries. To purchase a new battery,

see your accessories information included with your device,

or visit the Toshiba Web site at accessories.toshiba.com.

Refer to this site often to stay current on the most recent

software and hardware options for your device, and for other

product information.

NOTE

119

If Something Goes Wrong

Keyboard help (optional keyboard dock attached)

For more information on maintaining battery power, see

“Changing the main battery” on page 75.

Keyboard help (optional keyboard dock

attached)

If the problem is with an external keyboard connected to

your device, you may need to update your keyboard

driver. Refer to the documentation that came with the

keyboard or to the keyboard manufacturer’s Web site.

If you are experiencing problems with the functionality of

any of the device’s keyboard keys, (i.e. wrong characters

displayed, or multiple characters displayed) when pressing

keys on the keyboard, try any of the following

troubleshooting tips that may help to restore the keyboard to

its proper operation.

Perform a complete power cycle

1Shut down your device, see “To Shut down your device”

on page 43.

2Remove all accessories, and unplug all cables. This

includes USB flash drives, SD Card, and the power

cord/cable.

3Turn On the device, and try the keyboard again.

Uninstall the keyboard driver

You can Uninstall the keyboard driver to allow Windows to

automatically reinstall the driver.

1In the Search field, type Device Manager.

2Click or touch the Device Manager application.

3In the “Device Manager” double-click or touch

Keyboards.

4Right-click or touch Standard PS/2 Keyboard and

select Uninstall.

NOTE

120 If Something Goes Wrong

Keyboard help (optional keyboard dock attached)

Do NOT select the “Delete the driver software for this

device” box.

(Sample Image) Device Manager - Keyboard uninstall

5After the driver uninstalls, restart your device, see “To

Restart your device” on page 44.

The driver is then reinstalled automatically.

Download the latest keyboard driver

1In your Web browser go to

http://support.toshiba.com/drivers.

2Enter your device’s serial number.

3Filter your search by Keyboard driver to find and

download the Toshiba Function Key driver for your

device.

4Install the Toshiba Function Key driver.

5Restart your device, see “To Restart your device” on

page 44.

NOTE

121

If Something Goes Wrong

Touchpad help (optional keyboard dock attached)

Perform a system restore

You can perform a system restore to a period in time at

which the keyboard was working properly.

If no restore points have been previously created then

this method will not work, see “Saving system

configuration with restore points” on page 144.

1In the Search field, type Create a restore point.

2Click or touch Create a restore point.

3Select the System Restore button on the System

protection tab.

4Select Recommended Restore or Choose a

different restore point to restore the system to a point

at which your keyboard was working properly.

Clean the keyboard

1Turn Off your device and unplug all cords/cables and

connections, see “To Shut down your device” on

page 43.

2Undock the keyboard dock from the device, see

“Attaching and detaching the optional keyboard” on

page 61, turn it upside-down and very gently shake the

keyboard dock to dislodge any foreign objects that

might be under the keys.

Please be very gentle when cleaning the keyboard.

Touchpad help (optional keyboard dock

attached)

If you are having problems with your touchpad or your

touchpad is not working correctly. The information below will

help guide you through checking some of the most common

causes of touchpad problems.

NOTE

122 If Something Goes Wrong

Touchpad help (optional keyboard dock attached)

Disable then enable the touchpad

Press the ( ) key to toggle the touchpad ON/OFF. For

more information, see “Disabling or enabling the touchpad”

on page 153.

Install an external mouse

Without a touch screen it may be challenging to navigate

your way around the operating system without a working

touchpad. To help you troubleshoot the issue you may want

to install an (optional) external mouse.

1Plug a USB mouse into an open USB port on your

device.

2If prompted, follow the on-screen instructions for

installation.

The device may automatically download the needed

driver for your mouse (Internet connection required).

Perform a complete power cycle

1Shut down your device, see “To Shut down your device”

on page 43.

2Remove all accessories, and unplug all cables. This

includes USB flash drives, SD Card, and the power

cord/cable.

3Turn On the device, and try the keyboard again.

Uninstall the touchpad driver

You can Uninstall the touchpad driver to allow Windows to

automatically reinstall the driver.

1In the Search field, type Device Manager.

2Click or touch the Device Manager application.

3In the “Device Manager” select Mice and other

pointing devices.

4Right-click or touch the device with touchpad in the

name and select Uninstall.

NOTE

123

If Something Goes Wrong

Touchpad help (optional keyboard dock attached)

Do NOT select the “Delete the driver software for this

device” box.

(Sample Image) Device Manager - touchpad uninstall

5After the driver uninstalls, restart your device, see “To

Restart your device” on page 44.

The driver is then reinstalled automatically.

Download the latest touchpad driver

1In your Web browser go to

http://support.toshiba.com/drivers.

2Enter your device’s serial number.

3Filter your search by Touchpad driver to find and

download the touchpad driver for your device.

In order to determine the correct driver to download, you

can look in Device Manager on your device for the device

you wish to update and make note of the device name.

See “How to determine the correct drivers to download”

on page 142.

4Install the touchpad driver.

5Restart your device, see “To Restart your device” on

page 44.

NOTE

124 If Something Goes Wrong

Display problems

Perform a system restore

You can perform a system restore to a period in time at

which the touchpad was working properly.

If no restore points have been previously created then

this method will not work, see “Saving system

configuration with restore points” on page 144.

1In the Search field on the taskbar, type Create a

restore point.

2Click or touch Create a restore point.

3Select the System Restore button on the System

protection tab.

4Select Recommended Restore or Choose a

different restore point to restore the system to a point

at which your touchpad was working properly.

Adjust the touchpad properties

1In the Search field, type Change your mouse

settings.

2Click or touch Change your mouse settings.

Some devices may have an Advanced tab (or similar)

to change the touchpad properties.

3You can now change the configuration settings of your

touchpad.

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Press any key or

touch anywhere on the screen activate it.

If you are using the built-in screen, make sure the display

priority is not set for an external monitor. To do this, press the

( ) key or open the Action Center (), see “Directing the

display output (no optional keyboard dock attached)” on

page 56. If this does not correct the problem, press the ( )

key or open the Action Center ( ) again to return the

display priority to its previous setting.

NOTE

125

If Something Goes Wrong

Display problems

You may first need to attach an external display before

checking the display output settings.

HINT: When the optional keyboard dock is connected,

pressing the ( ) key several times will advance you

through the display options.

If you are using an external monitor:

❖Check that the monitor is turned on.

❖Check that the monitor’s power cord/cable is firmly

plugged into a working power outlet.

❖Check that the cable connecting the external monitor to

the device is firmly attached.

❖Try adjusting the contrast and brightness controls on the

external monitor.

❖Press the ( ) key or open the Action Center () to

make sure the display priority is not set for the built-in

screen.

The screen does not look correct.

To choose a theme for your desktop background:

1In the Search field, type Change the theme.

2Click or touch Change the theme.

3Select one of the available options.

You can also change the settings for individual components

separately by selecting each item.

For more information, see the Windows online Help.

A message displays saying that there is a problem

with your display settings and that the adapter

type is incorrect or the current settings do not

work with your hardware.

Reduce the size of the color palette to one that is supported

by the device’s internal display.

To change the display properties:

1Right-click or touch & hold in a blank area of the

Windows desktop.

2Click or touch Display settings.

NOTE

126 If Something Goes Wrong

Disk or storage drive problems

3Scroll down and select Advanced display settings.

4Use the menu to adjust the display options.

The display mode is set to “Simultaneous” and the

external display device does not work.

Make sure the external monitor is capable of displaying at

resolutions of 1280 x 800 or higher. Devices that do not

support this resolution will only work in Internal/External

mode, and not simultaneous mode.

Disk or storage drive problems

Problems with the storage drive or with external media

usually show up as an inability to access the drive or as

sector errors. Sometimes a drive problem may cause one or

more files to appear to have garbage in them.

Error-checking

This feature is not available for optical disc drives.

Run Error-checking, which analyzes the directories and files

on the storage drive and repairs any damage it finds.

To run Error-checking:

1In the Search field, type computer.

2Click or touch This PC from the list that appears.

3Right-click or touch the drive you wish to check.

(Sample Image) Clicking on or touching the drive

NOTE

127

If Something Goes Wrong

Disk or storage drive problems

4In the pop-up menu, click or touch Properties.

The drive’s Properties box appears.

5Click or touch the Tools tab.

6Click or touch the Check button.

The Error Checking box appears.

The system will alert you if you need to scan the drive.

7Even if you do not need to scan the drive for errors you

can scan by clicking or touching Scan drive.

Error-checking tests and repairs the storage drive.

Your hard disk seems very slow.

If you have been using your device for a long time, your files

may have become fragmented. Run Disk Defragmenter.

To do this:

1In the Search field, type Defragment.

2Click or touch Defragment and Optimize your

Drives.

3From the Optimize Drives menu click or touch the drive

you wish to defragment.

4Click or touch the Optimize button.

The system will display the status as it optimizes and

defragments the drive.

Your data files are damaged or corrupted.

Refer to your software documentation for file recovery

procedures. Many software packages automatically create

backup files.

You may also be able to recover lost data using utility

software. Consult your network administrator.

Some programs run correctly but others do not.

This is probably a configuration problem. If a program does

not run properly, refer to its documentation and check that

the hardware configuration meets its needs.

128 If Something Goes Wrong

Web Camera help

There are a few easy steps to troubleshooting and fixing Web

Camera issues. Any one of the steps below may fix the

problem. After each step, test the Web Camera. If it works,

stop troubleshooting. If you do not wish to go through each

troubleshooting step, you may skip to “Perform a system

restore” on page 129.

Testing your internal Web Camera

1In the Search field, type Camera.

2Click or touch the Camera application.

If the Camera application is not available you can

download the Camera application from the Windows

store.

3If the internal Web Camera works using the default

camera application but does not work with your third

party camera application contact the provider.

Uninstall the Web Camera driver

You can Uninstall the Web Camera driver to allow Windows

to automatically reinstall the driver.

1In the Search field, type Device Manager.

2Click or touch the Device Manager application.

3Double-click or touch Imaging devices.

4Right-click or touch Web Camera and select

Uninstall.

Do NOT select the “Delete the driver software for this

device” box.

NOTE

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Web Camera help

(Sample Image) Web Camera driver - uninstall window

5After the driver uninstalls, restart your device, see “To

Restart your device” on page 44.

The driver is then reinstalled automatically.

Perform a system restore

You can perform a system restore to a period in time at

which the Web Camera was working properly.

If no restore points have been previously created then

this method will not work, see “Saving system

configuration with restore points” on page 144.

1In the Search field, type Create a restore point.

2Click or touch Create a restore point.

3Select the System Restore button on the System

protection tab.

4Select Recommended Restore or Choose a

different restore point to restore the system to a point

at which your Web Camera was working properly.

NOTE

130 If Something Goes Wrong

Sound help

Check for problems with third party applications

Uninstall all other applications that use the Web Camera

except the pre-installed camera application. If uninstalling

the other applications does not fix the problem, reinstall

them. If it does fix the problem, try reinstalling them again to

check if the Web Camera continues to work. If it stops

working again, the problem may be with that specific

third-party application.

System Recovery

The final troubleshooting step is to perform a system

recovery. Recovering the device to its original, out-of-the-

box state is one way to eliminate software as a possible

cause of the problem. Note that doing a system recovery will

return the device to its default conditions, completely wiping

all data (personal documents, installed application, and

everything else).

To access system recovery options:

1In the Search field, type recovery options.

2Click or touch Recovery Options.

3Select the recovery option of your choice and then read

and follow the on-screen prompts and warnings.

For more information, see “Recovering the Internal Storage

Drive” on page 45.

Sound help

Many sound problems may be caused by hardware that isn't

set up properly. The following troubleshooting tips may help

you check your software and hardware.

Use the Sound troubleshooter

1In the Search field, type Find and fix audio playback

problems.

2Click or touch Find and fix audio playback

problems.

3Click or touch Next in the troubleshooter and follow the

on-screen instructions.

Check and set default speakers

1In the Search field, type Change system sounds.

2Click or touch Change system sounds.

3Click or touch the Playback tab.

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Sound help

4Select a playback device.

5Click or touch the Set Default button.

If only one playback device is listed, that device is set as

the default automatically.

6With the default playback device selected, click or touch

the Configure button.

(Sample Image) Speaker Setup window

7Click or touch Stereo in the “Audio channels” box.

If “Stereo” is not available select any other available option.

8Click or touch the Test button to send sound to each

speaker, or click or touch an individual speaker to send

sound to it.

9If sound is heard correctly from each speaker, your

speaker setup is complete.

10 If no sound is heard from all or one of the speakers, or if

the configuration type was changed, continue with the

speaker setup by clicking or touching Next. Follow the

on-screen instructions to complete the speaker setup.

NOTE

132 If Something Goes Wrong

Sound help

Uninstall the audio driver

You can Uninstall the audio driver to allow Windows to

automatically reinstall the driver.

1In the Search field, type Device Manager.

2Click or touch the Device Manager application.

3Double-click or touch Sound, video and game

controllers.

4Right-click or touch Sound Audio driver and select

Uninstall.

❖Do NOT select the “Delete the driver software for this

device” box.

❖Take note of the audio driver name(s) in the event you

may need to manually download the audio driver from

support.toshiba.com/drivers.

(Sample Image) Audio driver - uninstall window

5After the driver uninstalls, restart your device, see “To

Restart your device” on page 44.

The driver is then reinstalled automatically.

NOTE

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Sound help

Download the latest sound driver

1In your Web browser go to

http://support.toshiba.com/drivers.

2Enter your device’s serial number.

3Filter your search by Sound driver to find and

download the Sound driver for your device.

To determine which device requires a driver, follow the

procedure below:

aIn the Search field, type Device Manager.

bClick or touch the Device Manager application.

cSelect Sound, video and game controllers.

dThe various Audio drivers will be listed under

“Sound, video and game controllers.”

eTake note of the Audio driver name(s) in order to locate

the proper driver on the Toshiba support Web site,

“Drivers & Software” page.

4Install the desired Audio driver.

5Restart your device, see “To Restart your device” on

page 44.

Perform a system restore

You can perform a system restore to a period in time at

which the sound system was working properly.

If no restore points have been previously created then

this method will not work, see “Saving system

configuration with restore points” on page 144.

1In the Search field, type Create a restore point.

2Click or touch Create a restore point.

3Select the System Restore button on the System

protection tab.

4Select Recommended Restore or Choose a

different restore point to restore the system to a point

at which your sound system was working properly.

NOTE

134 If Something Goes Wrong

Printer problems

This section lists some of the most common printer

problems.

The printer will not print.

Check that the printer is connected to a working power

outlet, turned on and ready (on line).

Check that the printer has plenty of paper. Some printers will

not start printing when there are just two or three sheets of

paper left in the tray.

Make sure the printer cable is firmly attached to the device

and the printer.

Run the printer’s self-test to check for any problem with the

printer itself.

Make sure you installed the proper printer drivers as shown

in the instructions that came with the printer.

You may have connected the printer while the device is on.

Disable Sleep mode, turn off the device, and turn off the

printer. Turn the printer back on, make sure it is online, and

then turn the device back on.

Try printing another file. For example, you could create and

attempt to print a short test file using Notepad. If a Notepad

file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s

manufacturer.

The printer will not print what you see on the

screen.

Many programs display information on the screen differently

from the way they print it. See if your program has a print

preview mode. This mode lets you see your work exactly as

it will print. Contact the software manufacturer for more

information.

135

If Something Goes Wrong

Wireless networking problems

This section provides general troubleshooting tips for

networking problems, specifically wireless (Wi-Fi)

networking.

The terms and concepts used assume a basic

understanding of networks, and may be for more

advanced users. If you need assistance or if you are not

familiar with the terminology, please see Windows Help

and Support or contact your computer technician.

❖If your device is equipped with an internal Wi-Fi adapter,

verify that Airplane mode is OFF, see “Setting up for

communications” on page 83.

❖Verify that your device can detect access points or

routers. If it can detect a Wi-Fi access point or router

then it may be a configuration issue.

❖Verify that signal strength is good using the utility

provided with the Wi-Fi adapter.

❖If another device is on the same network, verify that it

has network access, and can connect to the Internet. If,

for example, the other computer cannot browse to a

public Web site, the ISP’s (Internet Service Provider)

service may be disrupted.

❖Verify that the Service Set Identifier (SSID), or network

name, is correct - i.e., that it matches the SSID assigned

to the access point you are attempting to connect

through. SSIDs are case-sensitive.

❖Check the Windows Control Panel's Device Manager to

verify that the Wi-Fi adapter is recognized by the

Windows operating system, and that the driver is

loaded. To access the Device Manager, in the Search

field, type Device Manager. Click or touch Device

Manager, select System and security, and then

System. Launch the Device Manager and carefully note

any error messages - these will be very helpful if you

should confer with a support technician at a later time.

NOTE

136 If Something Goes Wrong

Connecting to the Internet

To enable or disable wireless communication, use the

()

key when connected to an optional keyboard dock

or toggle the on-screen Airplane mode switch located

under Networks. For more information see “TOSHIBA

Function Keys (optional keyboard dock attached)” on

page 151.

❖Use IPCONFIG to verify that the device has a useful IP

address - one other than the private address of

169.254.xxx.xxx assigned by Windows.

1In the Search field, type Cmd.

2Click or touch Command Prompt.

3Enter IPCONFIG/ALL, and then press or touch

ENTER.

The IP address for each active network adapter will be

displayed.

❖If you have enabled any security provisions (closed

system, MAC address filtering, Wired Equivalent Privacy

[WEP], etc.), check the access point vendor's Web site

for recent firmware upgrades. Problems with WEP keys,

in particular, are frequently addressed in new firmware

releases.

Connecting to the Internet

To connect to the Internet, you'll need an Internet Service

Provider (ISP) and additional hardware.

❖ISP: An ISP is a company that gives you access to the

Internet. You sign up for an account with an ISP just as

you do for telephone service or utilities. ISPs are usually

phone companies (for a DSL or fiber optic connection) or

TV providers (for a cable or satellite connection).

❖Hardware: For a broadband connection, such as DSL,

fiber optic, or cable, you may need a broadband

modem. This might be included as part of the start-up

hardware from your ISP when you sign up for a

broadband account or you might need to rent or

purchase a modem separately. If you plan to share

Internet access with multiple computers by using a

home network, you may also need a router. (Sometimes

a modem and router are combined in one device.)

NOTE

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If Something Goes Wrong

Connecting to the Internet

Using a wireless connection

After you have an ISP and you've connected your hardware

by following the ISP's instructions, you might already be

connected to the Internet. To find out, open your Web

browser and try visiting a Web site. If the Web site doesn't

appear, try connecting to a network.

Click or touch the Network ( ) icon on the taskbar. Click or

touch the network you wish to connect to, and then click or

touch Connect.

Troubleshooting an Internet connection – Verify

network status

The appearance of the Network ( ) icon in the taskbar

indicates the following conditions:

The network connection is set to wireless and you are

connected to a wireless access point.

Check with your ISP for network difficulties.

The network connection is set to wireless and you are

connected to a wireless access point, but have no

Internet connectivity.

Check with your ISP for network difficulties.

The network connection is set to wireless and you are

NOT connected to a wireless access point.

Check your home router and try moving your device

closer to the wireless access point.

You are connected using a wired connection.

Check your modem and ISP for difficulties.

The network connection is set to Airplane mode.

Toggle Airplane mode using the ( ) key or toggle

the on-screen Airplane mode switch located

under Networks.

The wireless network adapter is disabled.

Double-click or touch the Network icon and set

Wi-Fi to On.

138 If Something Goes Wrong

Connecting to the Internet

Troubleshooting an Internet connection – Verify

hardware

Before troubleshooting any problem you are having with

connecting to the Internet, verify the following:

1Make sure all cords/cables are connected, (e.g. modem

connection from the wall and connection cables to the

router).

The modem and router may be combined into one

device.

2Remove the power cord/cable from the modem and the

router.

3Wait approximately 10 seconds, then plug the modem

and the router back in.

4Wait for the modem and router to completely startup

before continuing.

This may take a few minutes to complete. Most devices

have indicator lights that indicate the progress. If it is not

apparent you may need to contact the manufacturer for

assistance.

5Verify your Wi-Fi is turned On. Check the Network ()

icon in the taskbar for signal strength.

Uninstall the network adapter driver

You can Uninstall the network adapter driver to allow

Windows to automatically reinstall the driver.

1In the Search field, type Device Manager.

2Click or touch the Device Manager application.

3In the “Device Manager” double-click or touch Network

Adapters.

4Right-click or touch the device that has “Wireless” in the

name and select Uninstall.

NOTE

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If Something Goes Wrong

Connecting to the Internet

Do NOT select the “Delete the driver software for this

device” box.

(Sample Image) Device Manager - Network adapter uninstall

5After the driver uninstalls, open the Action menu in

Device Manager.

6Select Scan for hardware changes.

7After the driver uninstalls, restart your device, see “To

Restart your device” on page 44.

The driver is then reinstalled automatically.

If you are still unable to connect to a wireless network, you

may have a hardware issue that will require further

troubleshooting.

Troubleshooting an Internet connection – How to

verify TCP/IP

If the wireless network is not detected, you can check that

the hardware in the device is working correctly by using the

PING command to verify that the network adapter and

TCP/IP is working properly. This can be done by performing

the following steps:

1Open the command prompt by pressing the Windows

() key+X key, then selecting Command Prompt

(Admin) in the pop-up window.

2At the command prompt, type ping 127.0.0.1 and press

or touch ENTER.

NOTE

140 If Something Goes Wrong

Connecting to the Internet

3Touch Yes in the User Account Control prompt.

4If the network adapter and TCP/IP are functioning

correctly, you should receive a response that looks

similar to the following:

(Sample Image) Command Prompt window

If you receive an error message at this point, TCP/IP may not

be properly installed. To remove and reinstall TCP/IP,

perform the following steps:

1In the command prompt window type netsh int ip

reset resetlog.txt (with the spaces as indicated) and

press or touch ENTER.

(Sample Image) Command Prompt window

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If Something Goes Wrong

Downloading drivers and updates

When you run this command, it will rewrite the registry

keys used for TCP/IP settings and have the same result

as removing and reinstalling the protocols.

2Restart your device and try connecting to your home

network and Internet again.

If the device still does not detect a wireless network, the

driver for the network adapter may need to be removed and

reinstalled. During this process, the network adapter will be

removed, Windows will go through a hardware detection

process, and the driver will be reinstalled automatically.

Downloading drivers and updates

Using Toshiba Service Station

The easiest way to update your device with the latest

components and drivers is to use Toshiba Service Station.

To access TOSHIBA Service Station:

1In the Search field, type Service Station.

2Click or touch the Service Station Utility.

3Read and accept “TOSHIBA Service Station Utility

Software Notice & Acceptance,” (if required).

4Click or touch Check for Updates and install any

available updates.

It may be necessary to move the “TSS” application

screen to the right side of the display to reveal any

warning notices that may appear.

Manually download and install drivers and

updates

An Internet connection is required.

Follow the instructions below to download and install

component drivers and updates from Toshiba:

1In your Web browser go to

http://support.toshiba.com/drivers.

2Enter your device’s model and/or serial number.

3Filter your search to specify the type of driver needed.

NOTE

142 If Something Goes Wrong

Downloading drivers and updates

4Download and install the most recent drivers.

5Follow the on-screen instructions.

6Restart your device, see “To Restart your device” on

page 44.

How to determine the correct drivers to

download

When downloading or updating drivers, it is important to

choose the correct driver that will work properly for the

specific device in (or connected to) your device. On the

“Drivers & Software” area of the Toshiba support Web site,

there may be several drivers listed for the same device.

Often, a particular device is made by several vendors, each

may require a specific driver made by that vendor.

The following steps will help ensure you choose the correct

drivers for your device by using the Device Manager

application in Windows:

1In the Search field, type Device Manager.

2Click or touch the Device Manager application.

3Locate the device for which you wish to update the

driver. (e.g. If you want to find the touchpad driver you

would look under Mice and other pointing devices.)

(Sample Image) Driver install window

4The above example indicates the touchpad vendor’s

name.

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Develop good computing habits

This tells you that when you go to

http://support.toshiba.com/drivers and enter your device’s

model and/or serial number to find drivers, you should filter

your search by Touchpad driver to find the latest driver

from that vendor.

Develop good computing habits

Save your work frequently.

You can never predict when your device will lock, forcing you

to close a program and lose unsaved changes. Many

software programs build in an automatic backup, but you

should not rely solely on this feature. Save your work! See

“Computing tips” on page 59 for instructions.

On a regular basis, back up the information stored

on your internal storage drive.

Use Windows to back up files, or the entire device, to a flash

drive, or external hard disk. Here are some ways you can do

this:

❖Use the Windows operating system to back up files or

your entire device to a flash drive, or external hard disk.

❖Copy files to a rewritable external storage device.

❖Connect your device to the office network and copy files

to your network partition.

Some people use a combination of these methods, backing

up all files weekly and copying critical files to external media

on a daily basis.

If you have installed your own programs, you should back up

these programs as well as your data files. If something goes

wrong that requires you to reformat your internal storage

drive and start again, reloading all your programs and data

files from a backup source will save time.

Read the documentation.

It is very difficult to provide a fail-safe set of steps you can

follow every time you experience a problem with the device.

Your ability to solve problems will improve as you learn about

how the device and its software work together.

Get familiar with all of the documentation provided with your

device, as well as the information that may come with the

programs and devices you purchase.

144 If Something Goes Wrong

Develop good computing habits

Your local computer store or book store sells a variety of

self-help books you can use to supplement the information

in the manuals.

Data and system configuration backup in the

Windows operating system

The Windows operating system offers some easy-to-use

features for backing up your Windows settings and your

data - documents and other important files. Take advantage

of these features to protect yourself from much more difficult

and time-consuming restoration procedures, and to

safeguard your valuable data from loss.

Saving system configuration with restore

points

The System Restore feature of the Windows operating

system quickly creates restore points - ‘snapshots’ of your

Windows operating system configuration - and saves them

for later recall. If you experience problems after installing

some new hardware or software, you can easily select a

previously established Control Point to ‘turn back the clock,’

restoring the Windows operating system to the state it was in

just prior to the installation. This is much easier and more

effective than uninstalling the hardware or software, which

often leaves behind unwanted files and settings. It is also

easy to undo a restore point selection, if you change your

mind.

Follow these steps to create a restore point using the

System Restore utility:

1In the Search field, type Create a restore point. Click

or touch Create a restore point from the list that

appears.

The System Protection tab of the System Properties

window appears.

2Click or touch Configure.

3Under Restore settings, select Turn on System

Protection.

4Click or touch Apply.

5Click or touch OK.

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6In the input field, enter a name that is descriptive enough

to be easily understood in the future, such as “Before

installing Brand X Accounting app.” Then click or touch

Create.

The Windows operating system creates the restore

point, automatically stamps it with the current date and

time, and displays a message that the restore point was

successfully created.

7Click or touch Close.

Then, at a later time, you can re-establish your Windows

configuration using the saved restore point.

To do this:

1In the Search field, type Create a restore point. Click

or touch Create a restore point from the list that

appears.

The System Protection tab of the System Properties

window appears.

2Click or touch System Restore...

3Click or touch Next.

4Click or touch the Restore point you wish to use then

click or touch Next.

The time stamp and description of each Restore point is

displayed.

At this point you can click or touch “Scan for affected

programs” to determine what the impact of using the

chosen Restore Point will be.

5Verify that the Restore point you chose is the correct

one. If it is not, click or touch Back to return to the

previous step.

6Close all programs and save all open files.

7Click or touch Finish, and then Yes to begin the system

restore.

Your Windows operating system configuration will now

be restored to the state it was in when the chosen

restore point was created, and then the device will be

automatically restarted.

NOTE

146 If Something Goes Wrong

Develop good computing habits

Backing up your data or your entire device

with the Windows operating system

The most valuable component of your device is the data you

create and store on its internal storage drive. Since problems

with either hardware or software can make the data

inaccessible or even destroy it, the next most valuable

component of your device may be a recent backup of your

data.

Fortunately, the Windows operating system offers a

convenient way to back up your device or just your

important files to a flash drive, or external hard drives. An

external hard drive is recommended in case the internal

storage drive fails.

Follow these steps to back up your device or files to a flash

drive, or an external storage drive:

You cannot back up the device while running on battery

power. Connect the Micro USB/AC adaptor before

continuing.

1In the Search field, type Save backup copies of your

files with File History.

2Click or touch Save backup copies of your files with

File History and follow the on-screen instructions to

back up your files.

For additional Help, press the FN + ( ) keys or, in the

Search field, type How to get help in Windows 10 to

launch the Windows Help and Support screen. Search for

“back up files.”

General tips for installing hardware and

software

Here are a few tips to help ensure safe and easy installation

of new hardware (printers, pointing devices, external hard

drives, optional external writable optical disc drives, scanners,

etc.) and software applications like Microsoft® Office and

Adobe® Photoshop®, or utility software such as special

toolbars for your web browser.

❖Create a restore point (refer to “Saving system

configuration with restore points” on page 144). Before

installing anything, use the System Restore utility to set

a restore point (see the section titled restore points). If

anything goes wrong, you will then be able to easily

NOTE

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If Something Goes Wrong

Develop good computing habits

restore the Windows operating system to the state it was

in prior to the installation, undoing any changes that the

installation process introduced.

❖Back up your critical data (see “Backing up your data or

your entire device with the Windows operating system”

on page 146).

❖Have your back up media on hand in case you need any

files from them.

❖Do not guess - follow directions carefully! It is often

necessary to run an installation utility first - before

connecting a new hardware item to the device. If that

hardware device is connected first, it may be very

difficult to complete the installation successfully. Always

carefully follow the installation instructions that

accompany the hardware or software.

❖Restart the Windows operating system. Always restart

the Windows operating system after each installation,

even if the installation utility does not prompt you to do

so. This will ensure that the installation is completed,

and will clean up anything that the installation utility left

behind.

❖Do one installation at a time. If you have several new

items to add to your device, install just one at a time,

creating restore points immediately before each

successive installation. This will make it much easier to

determine the origin of any new problems. For best

results, follow this sequence:

1Back up critical data.

2Create a restore point.

3Install one item of hardware or software.

4Restart the Windows operating system.

5Use the new hardware or software for a while, noting

any new problems. Make sure that your critical

applications (email, business applications, etc.) are

working correctly, and verify that important devices

are still functioning.

6For each additional hardware or software item,

repeat these steps, starting at step 1 if any of your

critical data has changed, or starting at step 2 if no

critical data has changed.

148 If Something Goes Wrong

Additional help

If you need further assistance

If you have followed the recommendations and are still

having problems, you may need additional technical

assistance.

❖Since some problems may be related to the operating

system or the application you are using, it is important to

investigate all sources.

❖Review the troubleshooting information for your

operating system.

❖If the problem occurs while you are running a

application, consult the application’s documentation for

troubleshooting suggestions. Contact the software

company’s technical support group for their assistance.

❖Consult the dealer from whom you purchased your

device and/or application. Your dealer is your best

source for current information.

Technical support is available online at Toshiba’s support

Web site at support.toshiba.com. At this Web site you will

find answers for many commonly asked technical questions

in addition to downloadable software drivers, BIOS updates,

and many other downloads.

Contacting Toshiba

Toshiba’s Technical Support Web site

For technical support, or to stay current on the most recent

software and hardware options for your device, and for other

product information, be sure to regularly check the Toshiba

Web site at support.toshiba.com.

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If Something Goes Wrong

Other Toshiba Internet Web sites

Toshiba’s worldwide offices

toshiba.com Toshiba corporate site

us.toshiba.com Marketing and product information in the

USA

accessories.toshiba.com Accessories information in the USA

www.toshiba.ca Canada

www.toshiba-Europe.com Europe

www.toshiba.co.jp/index.htm Japan

latin.toshiba.com Mexico and all of Latin America

acclaim.toshiba.com Toshiba USA Self-Service support web site

laptopforums.toshiba.com Community discussion forums for Toshiba

laptop users

Australia

Toshiba (Australia) Pty. Limited

84-92 Talavera Road

North Ryde NSW 2113

Sydney

Australia

Canada

Toshiba Canada Ltd.

191 McNabb Street

Markham, Ontario

L3R - 8H2

Canada

France

Toshiba Systèmes (France) S.A.

7, Rue Ampère; B. P. 131

92800 Puteaux Cédex

France

Germany

Toshiba Europe GmbH

Leibnizstraße 2

D-93055 Regensburg

Germany

Italy

Centro Direzionale Colleoni

Palazzo Perseo

Via Paracelso 10

20041, Agrate Brianza

Milano, Italy

Japan

Toshiba Corporation, PCO-IO

1-1, Shibaura 1-Chome

Minato-Ku, Tokyo, 105-8001

Japan

Latin America and Caribbean

Toshiba America Information

Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

United States

Mexico

Toshiba de México S.A. de C.V.

Sierra Candela No.111, 6to. Piso

Col. Lomas de Chapultepec.

CP 11000 Mexico, DF.

150 If Something Goes Wrong

Toshiba’s worldwide offices

For more information on additional Toshiba worldwide

locations, please visit: www.toshiba.co.jp/index.htm.

Spain

Toshiba Information Systems

(España) S.A.

Parque Empresarial San Fernando

Edificio Europa, 1a Planta

Escalera A

28831 (Madrid) San Fernando de

Henares

Spain

United Kingdom

Toshiba Information Systems

(U.K) Ltd.

Toshiba Court

Weybridge Business Park

Addlestone Road

Weybridge, Surrey KT15 2UL

United Kingdom

United States

Toshiba America Information

Systems, Inc.

9740 Irvine Boulevard

Irvine, California 92618

United States

The Rest of Europe

Toshiba Europe (I.E.) GmbH

Hammfelddamm 8

D-4-1460 Neuss

Germany

151

5.375 x 8.375 ver 2.3

Appendix A

TOSHIBA Function

Keys (optional

keyboard dock

attached)

TOSHIBA Function keys provide a quick way to modify

selected system functions and to launch applications.

Functions

TOSHIBA Function keys are used to set or modify the

following system functions:

❖Brightness control

❖Output (Display switch)

❖Touchpad

❖Media

❖Zoom In/Out

❖Volume mute

❖Wireless

152 TOSHIBA Function Keys (optional keyboard

dock attached)

Functions

5.375 x 8.375 ver 2.3

Display brightness

Output (Display switch)

This TOSHIBA Function key decreases the screen

brightness.

This TOSHIBA Function key increases the screen

brightness.

This TOSHIBA Function key cycles through the

display options and highlights the available options,

see “Directing the display output (device attached to

an optional keyboard dock)” on page 55. Press or

touch ENTER to activate a selection.

❖PC screen only

❖Duplicate

❖Extend

❖Second screen only

(Sample Image) Display mode options window

153

TOSHIBA Function Keys (optional keyboard

dock attached)

Functions

5.375 x 8.375 ver 2.3

Disabling or enabling the touchpad

Media buttons

All of the above modes are always displayed on the

screen, however only the available modes for your

system are functional, depending on the attached

external display(s).

This TOSHIBA Function key enables/disables the

touchpad.

To enable/disable the touchpad press the ( ) key.

For more information on using the touchpad, see

“Using the touchpad (optional keyboard dock

attached)” on page 50.

This TOSHIBA Function key allows you to restart

playing the current track or go to the previous track.

This TOSHIBA Function key allows you to start

playing or pause the media currently playing.

This TOSHIBA Function key allows you to go to the

next track.

This TOSHIBA Function key decreases the volume.

This TOSHIBA Function key increases the volume.

NOTE

154 TOSHIBA Function Keys (optional keyboard

dock attached)

Functions

5.375 x 8.375 ver 2.3

Zoom In/Out

Volume Mute

Disabling or enabling wireless devices

Zoom (Display resolution)

This TOSHIBA Function key allows you to zoom out.

This TOSHIBA Function key allows you to zoom in.

This TOSHIBA Function key enables/disables

volume mute.

When volume mute is enabled, no sound will come

from the speakers or headphones.

This TOSHIBA Function key enables/disables the

Wi-Fi antenna in your device.

The wireless modes are:

❖Disables the wireless antenna

(Airplane mode is ON).

❖Enables the wireless antenna

(Airplane mode is OFF).

Fn+ [Space bar]

This TOSHIBA Function key switches screen

resolution.

Cycle through the screen resolutions, and then select

the desired resolution.

155

5.375 x 8.375 ver 2.3

Appendix B

Power Cord/Cable

Connectors

Your device ships with the correct power supply for the

country of purchase. This appendix shows the shapes of the

typical Micro USB/AC power cord/cable connectors for

various parts of the world.

USA

UL approved

Canada

CSA approved

United Kingdom

BS approved

Europe

VDA approved

NEMKO approved

Australia

AS approved

156

Glossary

TECHNICAL NOTE: Some features defined in this

glossary may not be available on your device.

Acronyms

The following acronyms may appear in this User’s Guide.

AC Alternating Current

BIOS Basic Input/Output System

BD-ROM Blu-ray Disc Read-Only Memory

bps bits per second

CD Compact Disc

CD-ROM Compact Disc Read-Only Memory

CD-RW Compact Disc Rewrite Memory

CMOS Complementary Metal-Oxide Semiconductor

CPU Central Processing Unit

DC Direct Current

DMA Direct Memory Access

DIMM Dual Inline Memory Module

DOS Disk Operating System

Glossary 157

DPI Dots Per Inch

DVD Digital Versatile (or Video) Disc

DVD-ROM Digital Versatile (or Video) Disc Read-Only

Memory

FAT File Allocation Table

FCC Federal Communications Commission

GB gigabyte

GBps gigabytes per second

HDD Hard Disk Drive

HDMI High-Definition Multimedia Interface

HDMI CEC High-Definition Multimedia Interface Consumer

Electronics Control

HTML Hypertext Markup Language

IEEE Institute of Electrical and Electronics Engineers

I/O Input/Output

IRQ interrupt request

ISP Internet Service Provider

KB kilobyte

LAN Local Area Network

LCD Liquid Crystal Display

LED Light Emitting Diode

MB megabyte

MBps megabytes per second

PC Personal Computer

RAM Random Access Memory

RGB Red, Green Blue light (monitor)

RFI Radio Frequency Interference

ROM Read-Only Memory

RTC Real-Time Clock

SD Secure Digital

SDRAM Synchronous Dynamic Random Access Memory

SSD Solid State Drive

158 Glossary

TFT Thin Film Transistor

USB Universal Serial Bus

URL Uniform Resource Locator

WAN Wide Area Network

www World Wide Web

Terms

The following terms may appear in this User’s Guide.

Aactive-matrix display—A liquid crystal display (LCD) made

from an array of liquid crystal cells using active-matrix

technology. Also known as a “TFT display,” in its simplest

form there is one thin film transistor (TFT) for each cell. This

type of display works well with computers because of its

shallow depth and high-quality color. Active-matrix displays

are viewable from wider angles than most passive-matrix

displays.

adapter—A device that provides a compatible connection

between two units. For example, the computer’s internal

display adapter receives information from the software and

translates it into images on the screen. An adapter can take

a number of forms, from a microprocessor to a simple

connector. An intelligent adapter (one that is capable of

doing some processing) may also be called a controller.

Alternating Current (AC)—The type of power usually

supplied to residential and commercial wall outlets. AC

reverses its direction at regular intervals. Compare

Direct

Current (DC)

application—A computer program that you use to perform

tasks of a specific type. Applications include word

processors, spreadsheets, and database management

systems. See also

program

Bbackup—A copy of a file, usually on a removable disk, kept in

case the original file is lost or damaged.

Basic Input/Output System (BIOS)—See

BIOS

Glossary 159

baud rate—The speed at which a communication device, such

as a printer or modem, transmits information. Baud rate is

the number of signal changes per second (not necessarily

the same as bits per second). See also

bits per second

Blu-ray Disc (BD)—Offering more storage capacity than

DVDs, the format was developed to allow for more data

storage and to enable recording and playback of high-

definition video (HD).

BIOS (Basic Input/Output System)—Basic instructions,

stored in read-only memory (ROM), containing the

information the computer needs to check hardware and load

the operating system when you start up the computer.

bits per second (bps)—A way of measuring the speed at

which information is passed between two devices. This is

the basic unit of measure used in modem communications,

and is similar, but not identical, to the baud rate. See also

baud rate

boot—To start the computer. The term “boot” originates from

bootstrap program (as in “pulling itself up by its bootstraps”),

a program that loads and initializes the operating system.

Toshiba DynaPad™ User’s Guide Dyna Pad WT12PE A Series User's WTP12PE EN

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