zBoost YX741-PCS-CEL Industrial Booster User Manual YX741 Manual 0414 indd

zBoost, LLC Industrial Booster YX741 Manual 0414 indd

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zBoost YX741
User Manual
30 day money back guarantee when purchased directly from zBoost®. If product is purchased
from a reseller or third party, you are subject to the policies of the third party.
1 Year Manufacturer Warranty. Register your zBoost product at www.zBoost.com
zBoost® YX741 User Manual
zBoost® YX741 User Manual
FCC Information
FCC ID: SO4YX741-PCS-CEL
WARNING. This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES and
QUALIFIED INSTALLERS. You MUST have an FCC LICENSE or express consent of an FCC Licensee
to operate this device. Unauthorized use may result in significant forfeiture penalties, including penalties in
excess of $100,000 for each continuing violation.
Warning: Changes or modifications to this device not expressly approved by zBoost could void the user’s
authority to operate the equipment.
You MUST operate this device with approved antennas and cables as specified by the manufacturer.
Antennas MUST be installed at least 20 cm (8 inches) from any person.
Industry Canada Regulations
IC ID: 5544A-YX741PCSCEL
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment
Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The term “IC:” before the radio certification number only signifies that Industry Canada technical
specifications were met.
RF Exposure: The manufacturer’s rated output power of this equipment is for single carrier operation.
For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB,
especially where the output is re-radiated and can cause interference to adjacent band users. This power
reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the
device.
Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne
causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif
peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue,
y compris l’interférence qui peut causer l’opération peu désirée.
Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations
lorsque plusieurs signauxporteurs sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier
lorsque le signal de sortie est ré-émise et peut provoquer des interférences adjacentes à la bande utilisateurs.
Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction de gain et non par un
atténuateur à la sortie du dispositif.
Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of
this device to improve cellular or PCS coverage, must be obtained through your cellular or PCS provider,
prior to placing the unit in operation. Please refer to the Industry Canada document CPC 2-1-05, Section
6.1 available or viewable at:
http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html
zBoost® YX741 User Manual
zBoost® YX741 User Manual
Package Contents: zBoost YX741
Copyright Notice
This manual is copyrighted. All rights reserved. This manual, whole or in part, may not be copied,
photocopied, reproduced, translated or reduced to any electronic medium or machine readable form for
distribution. This manual whole or in part, may not be modified without prior consent, in writing, from
zBoost.
Copyright © 2014 by zBoost.
Before you begin, make sure all of the following parts came with your zBoost YX741.
Trademarks
Wireless Extenders, Wi-Ex, the Wi-Ex logo, zBoost, the zBoost logo and Extending Cell Zones are registered
Safety and Product Warranty Information
trademarks of zBoost.
Safety Guidelines
Item
Quantity
Part #
Description
In accordance with FCC requirements of human exposure to radiofrequency fields, the radiating element
(antenna) shall be positioned such that a minimum separation distance of 8 inches (20cm) is maintained
between the radiating element and the user and/or general population.
DMAN-0042
YX741 Manual
APCA-0031
YX741 Base Unit
CPSP-0010
Base Unit Power Supply, Black
Limited Liability
In no event shall zBoost be liable for any direct, indirect, special, punitive, incidental, exemplary or
consequential damages, or any damages, whether in an action under contract, negligence, or any other
theory, arising out of or in connection with the set up of, use of, inability to use, or performance of the
information, services, products, and materials available from this manual. These limitations shall apply
notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do
not allow limitations on how long an implied warranty last, or the exclusion or limitation of liability for
consequential or incidental damages, the above limitations may not apply to you.
For full warranty guidelines, see page 14.
Note
Changes or modifications not expressly approved by zBoost
could void the user’s authority to operate this equipment
and/or void the product warranty.
ii
iii
zBoost® YX741 User Manual
zBoost® YX741 User Manual
Optional zBoost Accessories
Table of Contents
The following accessories are authorized for this zBoost product. Please see our website for complete
selection.
To order, call 1-800-871-1612 or visit, www.zboost.com
Part #
FCC Information................................................................................................................................i
Industry Canada Regulations ..............................................................................................................i
Safety and Product Warranty Information ........................................................................................ii
Copyright Notice ...............................................................................................................................ii
Description
Popular Accessories for the YX741
Trademarks ........................................................................................................................................ii
Safety Guidelines ...............................................................................................................................ii
YX052
Omni-directional internal ceiling mount antenna
YX027-F
Directional internal wall mount
YX015
Signal Combiner
YX014
Outdoor J-pole Antenna Mounting Bracket
YX021-CEL
External CEL panel antenna
Preparing to Install zBoost............................................................................................................... 2
YX023-PCS
External PCS panel antenna
Warning. This is NOT a CONSUMER device ....................................................................................2
CANT-0042
External wide-band log antenna
You MUST Obtain Express Licensee Consent .....................................................................................2
YX044-F30
External lighting arrester
Site Survey.........................................................................................................................................2
YX043-TNC
TNC-F connector
Select External and Indoor Antennas and Determine their location .....................................................3
CCBL-0017
RG-6 coax cable (3 in length)
Cable Requirements ...........................................................................................................................4
CCBL-0006
RG-6 coax cable (18 in length)
Power Requirements ..........................................................................................................................4
YX030-15W
15 ft. External Antenna coax extension, low-loss RG-6
YX042-F3P
Coax attenuator - 3dB
YX042-F6P
Coax attenuator - 6dB
YX042-F10P
Coax attenuator - 10dB
YX041-F4P
4-way coax splitter
YX041-F2P
2-way coax splitter
YX030-50W
50 Foot RG-6 Coaxial Cable with F-Male Connectors
Antenna Aiming ................................................................................................................................6
YX031-100W
100 Foot Low Loss RG-11 Coaxial Cable with F-Male Connectors
Installing the Indoor Antenna ............................................................................................................7
YX012
Outdoor External Antenna Grounding Kit
Mounting the Base Unit ....................................................................................................................8
Other Accessories:
Limited Liability ................................................................................................................................ii
Package Contents: zBoost YX741 ....................................................................................................iii
Optional zBoost Accessories............................................................................................................ iv
Overview ...........................................................................................................................................2
Why Indoor Signals Can Be Weak ......................................................................................................2
Grounding the Directional External Antennas ....................................................................................4
Securing Cable with a Drip Loop .......................................................................................................5
Pre-Installation Guidelines .................................................................................................................5
Installing Your zBoost Signal Booster ............................................................................................... 5
First, You MUST Obtain Express Licensee Consent ............................................................................5
Placement of the External Antennas ...................................................................................................5
Mounting of External Antenna(s) .......................................................................................................6
Running the Coaxial Cable to the Base Unit .......................................................................................8
Connect the YX741 Base Unit to Power Confirm That it is Working Properly......................................9
Improving The Coverage Area ............................................................................................................9
Base Unit Light Indicators ............................................................................................................. 10
Technical Specifications ................................................................................................................. 11
Frequently Asked Questions ........................................................................................................... 12
Frequently Asked Questions ........................................................................................................... 13
Warranty Information .................................................................................................................... 14
Sample Consent Form .................................................................................................................... 16
Licensee Contact Information ........................................................................................................ 17
iv
zBoost® YX741 User Manual
Overview
Thank you for choosing zBoost. zBoost allows cell phone users to use their cell phones INSIDE. Like a
skylight that brings sunlight indoors, zBoost transports and amplifies the outdoor cellular signals inside.
By following the instructions in this user manual, you will be Extending Cell Zones™.
Why Indoor Signals Can Be Weak
zBoost® YX741 User Manual
Using a cell phone operating on the same carrier network(s) of the install location’s occupants, check the
signal strength at roof level (where the External Antenna will be placed) in varying locations by placing your
phone in test mode to read dB signal strength.
The YX699 Signal Meter (available separately) provides signal strength information. It can be used with its
supplied whip antenna to find the best location for placement of the External Antennas by identifying the
area of strongest signal. It can also be used to identify peak antenna alignment when connected directly via
provided cable.
There are several obstacles that can contribute to the poor reception you receive in a building:
1.
While cell phone carriers have tried to place cell phone towers to provide the best overall coverage,
local ordinances and terrain features can impose restrictions on where these towers can be placed,
thus, limiting the signal strength available at your location.
2.
Obstructions Caused by Buildings, Terrain and Trees
Cell phone signals can be completely blocked or reflected by buildings, walls, trees, hills and other
terrain features resulting in low signal strength.
3.
Note
Location of the Cell Phone Tower in Relation to the building
Cell phone signal bars are approximate and vary from
phone to phone. The number of bars can fluctuate widely,
depending on the location of the phone, the position or angle
of the phone, weather, etc. Most cell phone signal meters
update every 6 to 10 seconds. An increase of only one bar
typically indicates a 4x to 10x signal increase.
Energy Efficient Windows
These windows can affect signal penetration into the building.
Select External and Indoor Antennas and Determine their location
It is recommended that the External Antennas and Indoor Antenna have over 15 feet of
vertical and 20 feet of horizontal separation.
Use the information from your site survey (page 3) to choose an appropriate External Antenna (available
at www.zBoost.com) for your application. For example, a high-gain directional antenna is needed if the
outdoor signal level is low and also for larger indoor coverage needs. Mount the External Antenna as high as
possible, keeping it at it at least 2 feet away from any metal.
zBoost has several indoor antenna options (also available at www.zBoost.com). The dome and directional
panel antennas are the most popular for in-building applications. For larger coverage areas, a high-gain
directional antenna is needed (see illustration below).
Preparing to Install zBoost
Warning. This is NOT a CONSUMER device
It is designed for installation by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST have an
FCC LICENSE or express consent of an FCC Licensee to operate this device. Unauthorized use may result
in significant forfeiture penalties, including penalties in excess of $100,000 for each continuing violation.
The indoor antenna is connected to the base unit using coax cable. A directional antenna should be mounted
on a wall facing the direction where increased coverage is desired. A ceiling mounted antenna should be
placed in the center of the desired coverage area.
Note: Follow the specific antenna installation instructions included with the external and indoor antennas.
If the antennas are too close together, the light on the Base Unit will flash red, indicating a problem see the
Light Indicators section (Page 10). Always orient the Indoor and External Antennas pointing AWAY from
Note
You MUST Obtain Express Consent of an FCC Licensee
Prior to the installation of an industrial signal booster it is imperative that you either be an FCC Licensee or
have express consent from all of the FCC Licensees for which signals you wish to rebroadcast.
See page 16 for a sample consent form and page 17 for licensee contact information.
Site Survey
Avoid placing the External Antenna near metal such as
wiring, A/C ducts, metal siding, truss plates, etc.
When connecting the cable to the antenna, run the cable
straight down from the antenna. Avoid draping the coax near
the antenna.
Before installing zBoost, assess the signal outside of the building, at roof level or wherever you plan to place
the External Antennas. zBoost can only bring signal into the building when signal reaches the External
Antennas. If there is no signal, the zBoost will not work for you.
zBoost® YX741 User Manual
each other. See page 5, Installing Your zBoost Product, for additional information.
Cable Requirements
Low-loss satellite cable (either RG-6 or RG-11 available at www.zBoost.com) is required. After installing the
External Antennas, run coaxial cable between External Antenna and Base Unit. The recommended maximum
cable length run for RG-6 is 65 ft. and 120 ft. for RG-11. It is highly recommended that you refrain from
securing your cable, drilling any holes, etc. until you complete and test the installation of the Base Unit.
zBoost® YX741 User Manual
Securing Cable with a Drip Loop
When you install the Directional External Antennas, create a drip loop
with the coaxial cable at the point where the cable enters the building
through an outside wall. This can be done by twisting and securing the
cable into a loop (no less than 4” across) near the entry point. This will
help prevent moisture from gathering at entry point and leaking into
the building.
Exterior Wall
Coax Cable
Pre-Installation Guidelines
•
Always orient the External Antenna and Indoor Antenna away from each other. This helps maintain
isolation between the antennas. Additional isolating materials may be necessary.
•
Vertical separation helps increase isolation.
Caution: Before drilling any holes, run cable to make sure you know where existing electrical wiring is
located. Drilling into live electrical wiring could cause and electrical shock and sever the wire.
•
Directional antennas provide better isolation than omni-directional antennas.
•
Keep cable runs as short as possible to minimize loss.
Power Requirements
•
Nearby towers can cause overload.
The Base Unit can be plugged into a standard 2-prong 110 VAC receptacle using the included power supply.
The power supply consumes less than 10W (less than 0.2A).
•
Avoid any drilling or nailing directly into the roof. This could allow water to leak into the building and
cause damage.
•
Choosing to mount the antenna into fascia will not compromise the roof and places the antenna up
high.
•
If practical, do a soft installation of the equipment first.
YX741 using an omni-directional indoor antenna
YX741 using a high-gain directional indoor
antenna
Grounding the Directional External Antennas
The Directional External Antenna assembly must be properly grounded when it is installed outdoors. This
will help protect the property and the Base Unit against lightning strikes during a lightning storm.
The installation must be in accordance with Article 810 of the National Electric Code (NEC). A listed
antenna discharge unit must be provided for the lead-in coaxial cable per NEC article 8.10.20 or the shield
of the coaxial cable must be permanently and effectively grounded in accordance with NEC article 8.10.21.
Installing Your zBoost Signal Booster
You MUST Obtain Express Consent of an FCC Licensee
Prior to the installation of an industrial signal booster it is imperative that you either be an FCC Licensee or
have express consent from all of the FCC Licensees for which signals you wish to rebroadcast.
See page 16 for a sample consent form and page 17 for licensee contact information.
Placement of the External Antennas
Note
The zBoost YX741 base unit MUST only be used with the
provided power adaptor. Use of other power adaptors will
void the warranty and may damage the unit. Use of other
equipment is not FCC approved.
Choosing the best location for installation of the External Antenna provides the best performance and
the largest area of improved signal. Determine the location which provides the strongest signal using the
instructions found in the Site Survey section on page 3. Find the location which provides the strongest
signal strength and install the External Antennas at that location.
The YX699 Signal Meter (available separately) provides signal strength information. It can be used with its
supplied whip antenna to find the best location for antenna mounting with the strongest received signal. It
can also be connected to the directional antennas to aim the antennas for maximum received signal.
zBoost® YX741 User Manual
zBoost® YX741 User Manual
Mounting of External Antenna(s)
Note: A 1 dBm increase is 25% gain in signal strength.
When you have determined the location of the strongest signal, install the antennas to a mast or j-pole
(Outdoor J-pole Antenna Mounting Bracket, YX014 available at www.zBoost.com). Loosely connect the
antenna(s) to the mast to allow the antennas to be reoriented for strongest signal.
If you do not know which direction the best signal is coming from, once the unit is installed, rotate the
External Antenna in 90 degree increments while measuring the results inside the desired coverage area.
Follow the specific antenna installation instructions included with the External Antenna.
Omni-directional External Antennas should be placed as high as possible in the area of strongest signal.
Directional External Antennas should be aimed at the cellular tower of the appropriate carrier.
The location of the tower can be determined by using any of the following methods:
1.
Using a YX699 Signal Meter (available at www.zBoost.com), connect the signal meter to the antenna
using the cable provided with the signal meter. Rotate the antenna until the optimum signal reading is
determined and secure the antenna at that position.
2.
Download the zBoost Signal Finder Android app on a phone using a cell phone operating on the
primary carrier network of the location’s occupants.
3.
Go to www.OpenSignal.com. Enter the zip code of the installation site. Note the location of the
appropriate tower.
4.
See the Antenna Aiming section of this manual. Once a soft system install is complete, follow the
instructions for aiming the antenna(s)
NOTE: The zBoost YX741 requires at least 15 feet of vertical separation between the Indoor Antenna and
the External Antennas. Generally, increasing this distance (up to 40 feet) will increase the performance and
decreasing the distance will limit zBoost performance.
Antenna Aiming
To get the maximum benefit, you will want to take special care to make sure you point the antenna in the
direction of the best signal for your carrier
To aim the antenna for maximum signal, you will need a phone operating on the same wireless network(s) in
used at the install location.
The majority of the time, a cell tower will hold more than 1 frequency band and/or carrier. If you are using
two external antennas - one operating on PCS band and one operating on the cellular band, both antennas
will generally point in the same direction.
1.
Place the cell phone(s) (in field test mode) on a non-metal surface about 6-8 feet from the Base Unit.
2.
Turn the signal booster on and wait 30 seconds. Note the signal reading displayed on the cell phone.
________dBm (A)
3.
Leave the phone in exactly the same place and pointing in the same direction for the following steps.
Note the direction External Antenna starting position ________________.
4.
Rotate the External Antenna 90 degrees and then record the signal strength. ______dBm (B)
5.
Continue to rotate the antenna another 90 degrees in the same direction and record the phone signal
strength. _______dBm (C)
6.
Again, rotate the antenna another 90 degrees in the same direction and again record the phone signal
strength. ________dBm (D)
7.
If you desire to optimize further, then look for the two highest signal readings above and move the
antenna between these two points to find the highest signal reading.
8.
Look for the highest reading above. Set the antenna to that position and tighten the antenna to
the mast of your choosing. We suggest PVC pipe that is at least 1.5” or J-Pole (part # YX014, not
included).
Installing the Indoor Antenna
zBoost has several indoor antenna options. The dome and panel antennas are the most popular for inbuilding applications.
Follow the specific antenna installation instructions included with the indoor antenna.
The indoor antenna is connected to the base unit using coax cable (see illustration on page 8). A directional
antenna should be mounted on a wall facing the direction where increased coverage is desired. A ceiling
mounted antenna should be placed in the center of the desired coverage area.
Note
Avoid placing the External Antennas near metal such as
wiring, A/C ducts, metal siding, truss plates, etc.
When connecting the cable to the antenna, run the cable
straight down from the antenna. Avoid draping the coax
near the antenna.
zBoost® YX741 User Manual
zBoost® YX741 User Manual
For example, if you plan to use the Base Unit in meeting room of a two-story office, first run the cable from
the roof down the stairs to the meeting room. After the Base Unit is installed and successfully working, find
a more direct and permanent route for the cable (e.g., dropping it through the ceiling of a nearby closet).
Indoor Antenna
Connect the YX741 Base Unit to Power Confirm That it is Working Properly
With everything connected and the Base Unit plugged in, you should walk throughout the area and see that
you are able to reliably place calls.
Upon initial power up, a solid GREEN LED should appear indicating normal conditions. If a RED light
appears, adjustments may be needed to optimize performance. If you find the increased signal coverage is
acceptable, however, no additional adjustments are needed. See Light Indicator section (page 10) for more
information.
zBoost Base Unit
Remember, coverage varies based on outdoor signal level, building construction, and general installation
care. Coverage in adjoining rooms (next to, above, or below) will be reduced due to the walls or the ceiling/
floor.
Improving The Coverage Area
Should you desire to improve coverage, you may:
Power Supply
Coaxial Cable to
External Antenna
1.
Move the Base Unit and/or adjust the angle of the Indoor Antenna.
2.
Move the External Antenna to a higher location outside.
3.
Purchase an External Antenna upgrade at www.zBoost.com.
Shown: YX741 Base Unit with Indoor Directional Antenna
External
Antenna
YX741 using an omni-directional indoor antenna
YX741 using a high-gain directional indoor
antenna
Indoor
Antenna
Base
Unit
Mounting the Base Unit
The Base Unit can also be easily mounted on a wall. Attach the Base Unit to a suitable wall surface using the
provided hardware kit. The Base Unit should be oriented with the indicator light near the top of the unit.
Connect the RG-6 coaxial cable from the Indoor Antenna to the Base Unit.
Running the Coaxial Cable to the Base Unit
Coaxial cable is not provided with the YX741. After installing the External Antenna, you will need to run
coaxial cable to the Base Unit. The recommended maximum cable length run for RG-6 is 65 ft. and 120 ft.
for RG-11. It is highly recommended that you refrain from securing your cable, drilling any holes, etc. until
you complete and test the installation of the Base Unit.
zBoost® YX741 User Manual
zBoost® YX741 User Manual
Base Unit Light Indicators
Technical Specifications
At Initial Power Up Only
Solid GREEN
Normal condition at power up.
Slowly Alternating RED and GREEN
zBoost is working, but at reduced
performance and coverage due to “nonideal” setup.
Solution: Increase the distance
between External Antenna and
Indoor Antenna to achieve maximum
performance and coverage.
Indicates insufficient distance between
the External Antenna and the Indoor
Antenna. The amplifier is operating at
significantly reduced coverage.
Fast Flashing RED
Solution: Increase space between
Indoor and External antennas.
System is receiving signals from either
the mobile device or the base station
transceiver which are too strong for
proper operation.
Solid RED
Solutions:  Move away from
receiving antenna with your cell phone.
 Move antenna away from other
devices..
Fast Alternating RED and GREEN
followed by no light
PCS Frequency
CEL Frequency
Frequency
1850 - 1990 MHz
824 - 894 MHz
System Gain
62 dB
65 dB
Band Supported
ALL: A,D,B,E,F & C
ALL: A,B, A’ & B’
Output power
UL: +20 dBm; DL: +10 dBm
UL: +20 dBm; DL: +10 dBm
Cable Loss
3000 MHz RG-6, approx. 1dB/10 ft.
3000 MHz RG-6, approx. 0.6 dB/10 ft.
Network Format
CDMA, GSM, TDMA, GPRS, EDGE, EVDO, HSPA, 3G
Base Unit RF Connectors
F-type female and TNC female
Wall Supply Unit
100-240 VAC 50 Hz - 60 Hz
Input and Output Impedance
TNC Connector: 50 Ohm; F Connector: 75 Ohm
Power Consumption
3W standby; 7W max signal - 2.0A Max
System Certifications
UL, FCC Parts 15 & 24 (PCS), FCC Parts 15 & 22 (CEL), Industry Canada
Base Unit Size and Weight
5” x 7” x 1.25” - 12 oz.
Base Unit and Power Supply
Indoor Use Only, 0° to 45° C (32° to 113° F)
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple
carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is reradiated and can cause interference to adjacent band users. This power reduction is to be by means of input power
or gain reduction and not by an attenuator at the output of the device.
The amplifier is disabled.
Solution: Unplug and start over.
After Initial Power Up
Solid GREEN
Normal condition.
Solid RED
System is receiving signals from either
the mobile device or the base station
transceiver which are too strong for
proper operation.
Solution: Please unplug your system.
Re-orient your External Antenna and/
or Base Unit to reduce the excessive
signal source. Plug your system back in.
If still solid red, call customer support
1-800-871-1612.
10
11
zBoost® YX741 User Manual
zBoost® YX741 User Manual
Frequently Asked Questions
Frequently Asked Questions
What can I expect the cell phone signal range and strength to be inside the building?
Where should I put the Indoor Antenna to get the best coverage?
The closer you are to the base, the stronger the signal. This will vary with different conditions. Some of the
conditions that will affect the improved coverage area are signal strength outdoors, the type of building
materials, the placement of the unit and the antenna’s proximity to cellular towers.
You should install the Indoor Antenna where coverage is needed the most. The Indoor Antenna is the
component that amplifies the signal inside. The coverage area and direction is dependant on the type of
antenna used (directional or omnidirectional). The further away the phone is from the antenna, the weaker
the signal. The antenna be placed in a central meeting room, lobby, or other central location.
You can expect that indoor coverage will be improved. People will be able to make calls where they couldn’t
before. The degree of improvement will depend upon many factors. The intent of zBoost products are to
bring outside coverage inside. Just as the signal bars move up and down when outside, the boosted signal
will fluctuate in a similar fashion.
Is a cellular phone signal booster the same as a wireless router; will it help Wi-Fi signal?
The zBoost unit will not help WiFi service. This unit is designed to work with wireless PCS and Cellular
phones and devices. WIFI operates on a different frequency.
Why isn’t my cell phone indicating more signal with more bars?
You may not always observe more bars that gain on your signal meter because of the signal spreading out
from the antenna. If your phone has a dB meter, 3 dB is a significant increase of 2x, 6 dB is 4x, and 10 dB is
10x. On a four bar phone, one "bar" equals about 10 dB.
The increase in signal you will see depends upon:
Note: if you install the External Antenna too close to the Indoor Antenna, the system will shut down (red
light will blink). This is a normal condition for this scenario. It means that you must ensure a sufficient
distance between the 2 antennas; otherwise, it will detect feedback or noise and will automatically shut
down.
Where is the best place to put the zBoost External Antenna?
The zBoost External Antenna should be placed at the highest point in order to “catch” the strongest signal.
This location will likely be on the roof. The placement of the External Antenna is very important. It is best
to place this in an unobstructed area, preferably above the roof line.
Note: if you install the External Antenna too close to the Indoor Antenna, the system will shut down (red
light will appear). This is a normal condition for this scenario. It means that you must ensure a sufficient
distance between the 2 antennas; otherwise, it will detect feedback or noise and will automatically shut
down.
•
The level of signal at the External Antenna (outdoor)
The light is continually blinking
•
The care of the antenna placement (two feet away from metal, adequate antenna separation [15 feet
recommended])
There are several reason that the zBoost light could be blinking. Please see the Light Indicator section on
Page 10 for specific answers.
•
The signal already present inside (related to building losses)
•
The distance of mobile devices from the Base Unit (signal spreads or diminishes rapidly with distance.)
There are usually several cell phones in use at one time in this office, will your product boost all signals
simultaneously?
The zBoost YX741 is designed to cover multiple signals simultaneously and will allow multiple users to
operate at the same time.
Does the zBoost work if you have no bars?
No, if no signal is present outdoors zBoost products will not work for you. Also, keep in mind if your best
signal is 1 bar at the External Antenna, your coverage will be limited.
12
13
zBoost® YX741 User Manual
Warranty Information
Limited 1 Year Warranty
Warranty registration at www.zBoost.com
zBoost warrants every product to be free from defects in material and workmanship under normal use for the
warranty period of one year.
Who Is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the
product purchased and the purchase date is considered proof of purchase. This limited warranty extends only to
the original purchaser and to no other purchaser or transferee.
What is Covered?
Warranty coverage begins the day you purchase the product. For one year from the original date, the zBoost
Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished or comparable product
(whichever is deemed necessary by zBoost) if it becomes defective or inoperative. The exchange will be made
without charge to you for parts and labor. You will be responsible for the cost of shipping to the location
designated by zBoost.
All products, including replacement products, are covered only for the original warranty period. When the
warranty on the original product expires, the warranty on the replacement product also expires.
zBoost® YX741 User Manual
Make sure you keep…
Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Manual and
keep both nearby. Also, keep the original box and packing material in case you need to return your product.
Before requesting repair service…
If red light is on, system is receiving signals from either the mobile device or the base station transceiver which are
too strong for proper operation. Please unplug your system. Re-orient your External Antenna and/or Base Unit to
reduce the excessive signal source. Plug your system back in. If still solid red, call customer support at
1-800-871-1612.
To get warranty service…
Warranty service will be provided by zBoost. If you believe you need service for your unit, contact zBoost at
1-800-871-1612 or support@zBoost.com. A representative will go through a diagnostic checklist with you. If it is
determined that the product needs to be returned for service or exchanged, you will receive a return merchandise
authorization (RMA) number. The representative will give you complete shipping details. Do not return products
to zBoost without a Return Authorization Number (RMA).
To get out of warranty service…
To obtain out of warranty service, contact zBoost at 1-800-871-1612 or support@zBoost.com for information on
the possibility of any costs for repair or replacement of out-of-warranty products.
Reminder
Record the model and serial number found on the product below:
What is Excluded?
Model #: __________________________________
Your warranty does NOT cover:
•
Labor charges for set up of the unit.
•
Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause
not within the control of zBoost.
•
Incidental or consequential damages resulting from the product. Some states do not allow the exclusion
of incidental or consequential damages, so the above exclusion may not apply to you.
•
Any modifications or other changes to the product, including but not limited to software or hardware
modifications in any way other than as expressly authorized by zBoost will void this limited warranty.
•
Product that has been modified or adapted to enable it to operate in any country other than the country
for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by
these modifications.
Serial #: ___________________________________
14
Purchase Date: ____________________________
15
zBoost® YX741 User Manual
zBoost® YX741 User Manual
Sample Consent Form
Licensee Contact Information
Wireless Extenders (“zBoost”) Industrial Signal Booster Consent Form
Prior to the installation of an industrial signal booster it is imperative that you either be an FCC Licensee or have express consent
from all of the FCC Licensees for which signals you wish to rebroadcast. Official Industrial Warning Label below.
For further information, visit
http://wireless2.fcc.gov/UlsApp/UlsSearch/searchLicense.jsp
Please complete the information below and keep on record before the installation of ANY industrial signal boosters.
Verizon
Installer Information
Name
_______________________________________________________________________________________
Address
_______________________________________________________________________________________
Contact Info
_______________________________________________________________________________________
Verizon Wireless (VAW) LLC
Attn: Regulatory
1120 Sanctuary Pkwy, #150
Alpharetta, GA 30009-7630
(770) 797-1070
Installation Site Information
LicensingCompliance@VerizonWireless.com
Name
_______________________________________________________________________________________
Address
_______________________________________________________________________________________
Contact Info
_______________________________________________________________________________________
FCC Licensee express consent has been given by the following:
FCC Licensee Name
_______________________________________________________________________________________
Contact Person Name
_______________________________________________________________________________________
Contact Information
_______________________________________________________________________________________
Date Consent Granted
_______________________________________________________________________________________
AT&T
AT&T Mobility Wireless
3300 E. Renner Road, # B3132
Richardson, TX 75082
FCCMW@att.com
T-Mobile
T-Mobile License LLC
12920 SE 38th St
Bellevue, WA 98006
FCC Licensee Name
_______________________________________________________________________________________
Contact Person Name
_______________________________________________________________________________________
Contact Information
_______________________________________________________________________________________
Date Consent Granted
_______________________________________________________________________________________
(425) 383-4000
FCC Licensee Name
_______________________________________________________________________________________
Contact Person Name
_______________________________________________________________________________________
Contact Information
_______________________________________________________________________________________
Date Consent Granted
_______________________________________________________________________________________
12502 Sunrise Valley Drive
FCCregulatorycompliancecontact@t-mobile.com
Sprint
SPRINTCOM, INC.
Reston, VA 20196
MetroPCS
MetroPCS Communications, Inc.
2250 Lakeside Boulevard
FCC Licensee Name
_______________________________________________________________________________________
Contact Person Name
_______________________________________________________________________________________
Contact Information
_______________________________________________________________________________________
Date Consent Granted
_______________________________________________________________________________________
Richardson, TX 75082
(214) 570-5800
WARNING. This is NOT a CONSUMER device. It is designed for installation by FCC LICENSEES and
QUALIFIED INSTALLERS. You MUST have an FCC LICENSE or express consent of an FCC Licensee
to operate this device. Unauthorized use may result in significant forfeiture penalties, including penalties in excess
of $100,000 for each continuing violation.
16
17

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