zBoost ZB570-TRI-VLTE Model ZB570-V Signal Booster User Manual ZB575X Manual indd

zBoost, LLC Model ZB570-V Signal Booster ZB575X Manual indd

ZB575X_Manual_Rev1

zBoost® TRIO Xtreme ZB575X ManualzBoost® products have a 30-day money back guarantee when purchased directly from zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the policies of the third party. One year manufacturer warranty. Warranty registration at www.zBoost.comv.0214Models:• ZB575X-A• ZB575X-V
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manuali iiAbout zBoost® zBoost, the leader in cell phone signal boosters, manufactures an award-winning line of cell phone signal boosters that enhance the performance of your cell phone, smartphone and wireless data card.Uses patented technologies and protects the carrier networks.1-year manufacturer warranty – register your product at www.zBoost.com.Industry Canada RegulationsIC ID: 5544A-ZB570TRIVLT, 5544A-ZB570TRIALTThis Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.The term “IC:” before the radio certifi cation number only signifi es that Industry Canada technical specifi cations were met.RF Exposure: The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signauxporteurs sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction de gain et non par un atténuateur à la sortie du dispositif. Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular or PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry Canada document CPC 2-1-05, Section 6.1 available or viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.htmlCopyright NoticeThis manual is copyrighted. All rights reserved. This manual, whole or in part, may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine readable form for distribution. This manual whole or in part, may not be modifi ed without prior consent, in writing, from zBoost.Copyright © 2014 by zBoost.TrademarksWireless Extenders, Wi-Ex, the Wi-Ex logo, zBoost, the zBoost logo and Extending Cell Zones are registered trademarks of zBoost.FCC RequirementsThis is a CONSUMER Device.  BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.You MUST operate this device with approved antennas and cables as specifi ed by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.FCC contact information: www.fcc.gov/signal-boosters/registrationFCC InformationFCC ID: SO4ZB570-TRI-VLTE, SO4ZB570-TRI-ALTE Warning: Changes or modifi cations to this device not expressly approved by zBoost® could void the user’s authority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•  Reorient or relocate the receiving antenna•  Increase the separation between the equipment and receiver•  Connect the equipment to an outlet on a circuit different from that to which the receiver is connected•  Consult the dealer or an experienced radio/TV technician for helpThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency fi elds, the radiating element (antenna) shall be installed such that a minimum separation distance of 20cm (8in) is maintained from all persons. Additionally, the device must not be used above 10 m above ground.  WarningAny product modifi cations that use unauthorized antennas, cables, and/or coupling devices is no longer FCC compliant and will void the product warranty.
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manualiii ivPackage Contents⑨③④⑤⑧Before you begin, make sure all of the following parts came with your zBoost TRIO Xtreme:Literature Contents: ① Setup overview for zBoost TRIO XtremeProduct Contents:②  zBoost Base Unit③  Indoor Antenna④  Power Supply⑤  RG-6 Coax Cable (35 ft.)⑥  RG-6 Coax Cable (15 ft.) ⑦  Window Entry Cable⑧  External Antenna ⑨  External Antenna Mounting HardwareSafety GuidelinesIn accordance with FCC requirements of human exposure to radiofrequency fi elds, the radiating element (antenna) shall be positioned such that a minimum separation distance of 8 inches (20cm) is maintained between the radiating element and the user and/or general population.Limited LiabilityIn no event shall zBoost be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the set up of, use of, inability to use, or performance of the information, services, products, and materials available from this manual. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty last, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.For full warranty guidelines, see page 14.Safety and Product Warranty Information②SETUP OVERVIEW①⑥⑦
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manualv 1 Optional Accessories Table of ContentsFCC Requirements ........................................................................................................................iFCC Information ............................................................................................................................iIndustry Canada Regulations .......................................................................................................iiCopyright Notice ..........................................................................................................................iiTrademarks ..................................................................................................................................iiSafety Guidelines ........................................................................................................................iiiLimited Liability ........................................................................................................................... iiiSafety and Product Warranty Information ................................................................................... iiiPackage Contents ........................................................................................................................ ivOptional Accessories .................................................................................................................... vTable of Contents .......................................................................................................................... 1Overview ........................................................................................................................................ 2Why Indoor Signals Can Be Weak ............................................................................................... 2Preparing to Set Up Your zBoost Product .................................................................................... 3Tools Needed .............................................................................................................................. 3Check for Signal Strength ........................................................................................................... 3IMPORTANT: Before Installing, Note These Important Factors in Determining Performance ....... 4Additional Cable Requirements ................................................................................................... 4Grounding the External Antenna .................................................................................................. 5Securing Cable with a Drip Loop ................................................................................................. 5Power Requirements ................................................................................................................... 5Setting Up Your zBoost Signal Booster ....................................................................................... 6FIRST: Mount the External Antenna............................................................................................. 6SECOND: Position the Base Unit ................................................................................................ 6THIRD: Connect the coax cables via the provided window entry cable ........................................ 7FOURTH: Connect the zBoost Base Unit to Power ...................................................................... 7FIFTH: Antenna Aiming ............................................................................................................... 7Confi rm That Your zBoost is Working Properly ............................................................................ 8Improving Your Coverage Area ..................................................................................................... 9zBoost Base Unit Light Indicators .............................................................................................. 10Technical Specifi cations ..............................................................................................................11Frequently Asked Questions ...................................................................................................... 12Warranty Information .................................................................................................................. 13The following accessories are authorized for this zBoost product. Please see our website for a complete selection. To order, call 1-800-871-1612, or visit  www.zBoost.com.* The FCC requires that this panel antenna has a minimum horizontal separation of 6 feet (2 meters) from other CMRS (commercial mobile radio service) devices.Broadcast Antennas - IndoorCANT-0039 Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, Wideband, LTE-CEL-AWS-PCS (1 dBi)CANT-0045* Indoor Broadcast Antenna, Wideband Directional Panel, LTE-CEL-AWS-PCS (8 / 7.5 dBi)YX052 Indoor Broadcast Antenna, Wideband Omnidirectional Ceiling Mount, LTE-CEL-AWS-PCS (1 / 2 dBi)External Antennas - OutdoorCANT-0040 Outdoor External Antenna, Wideband Omni Directional, LTE-CEL-AWS-PCS  (3 / 5 dBi)CANT-0042 Outdoor External Antenna, Wideband Directional Log Periodic, LTE-CEL-AWS-PCS (10 / 12 dBi)CANT-0043 Window-Mount External Antenna, Wideband Directional Panel, LTE-CEL-AWS-PCS (6 / 7 dBi)Coax Cable - To be used in addition to the cable included in your kitYX030-0W8 8 Inch Window Entry Cable with F-Female ConnectorsYX030-15W 15 Foot RG-6 Coaxial Extension Cable with F-Male ConnectorsYX030-35W 35 Foot RG-6 Coaxial Extension Cable with F-Male ConnectorsYX030-50W 50 Foot RG-6 Coaxial Cable with F-Male ConnectorsYX031-100W 100 Foot Low Loss RG-11 Coaxial Cable with F-Male ConnectorsAccessoriesYX012 Outdoor External Antenna Grounding Kit
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manual2 3Preparing to Set Up Your zBoost ProductTools NeededThe following tools are needed to set up your booster:•  #2 Phillips screwdriver•  Cellular phone operating in the band supported by your zBoost unit•  Drill (may be required for outdoor or attic antenna placement)Check for Signal StrengthBefore placing the unit in your home, make sure that you have reliable signal and fast/reliable data speeds outside your home, in the attic, at roof level or wherever you plan to place the External Antenna. zBoost can only bring signal into your home when it reaches the External Antenna. If there is no signal, zBoost will not work for you.If a weak signal is available at ground level, check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the External Antenna can be placed for best performance.If you have reliable, fast data speeds outside your home, then zBoost can bring the signal into your home.  If only one signal bar is displayed on your cell phone outside, indoor coverage will be limited to one small room. We recommend placing the External Antenna outside and/or purchasing a zBoost upgrade External Antenna for increased coverage (see page v).       NoteCell phone signal bars are approximate and vary from phone to phone. The number of bars can fl uctuate widely, depending on the location of the phone, the position or angle of the phone, weather, etc. Most cell phone signal meters update every 6 to 10 seconds. An increase of only one bar typically indicates a 4x to 10x signal increase.OverviewThank you for choosing zBoost! You will now be able to use your cell phone INSIDE your home. Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone. Like a skylight that brings sunlight into your home, zBoost TRIO transports and amplifi es the outdoor 2G/3G and 4G data signal into your home.Why Indoor Signals Can Be WeakThere are several obstacles that can contribute to the poor reception you receive in your home:1.  Location of the Cell Phone Tower in Relation to Your HomeWhile cell phone providers have tried to place cell phone towers to provide the best overall coverage, local ordinances and terrain features can impose restrictions on where these towers can be placed, thus, limiting the signal strength available at your location.2.  Obstructions Caused by Buildings, Terrain and TreesCell phone signals can be completely blocked or refl ected by buildings, walls, trees, hills and other terrain features resulting in low signal strength.3. Energy Effi cient WindowsEnergy effi cient windows contain a metal fi lm that can affect signal penetration into the house.
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manual4 5IMPORTANT: Before Installing, Note These Important Factors in Determining Performance1.  At least 15 vertical feet is needed between the External Antenna (receives the outside signal) and the Indoor Antenna (rebroadcasts the signal indoors). Separation less than 15 vertical feet will result in decreased performance. If the antennas are too close together, a solid ORANGE light will appear on the Base Unit  - see the Base Unit Light Indicators section (page 11). To capture the best signal, place the External Antenna as high as possible. 2.  Position the External Antenna vertically and keep it at least 3 feet above any metal.  Additional Cable RequirementsIf the distance between the External Antenna and the Base Unit exceeds 50 feet, extension cables are available on our website. The included cable is RG-6.The total cable length should not exceed 65 feet unless upgraded cable and/or upgraded External Antenna (see page v) is used. A longer cable is helpful only if it allows you to place the External Antenna in a location where you measure stronger signal.Cable Recommended LengthRG-6  Up to 65 feetRG-11 Up to 120 feetGrounding the External AntennaIf the External Antenna is placed outdoors, it must be properly grounded. (See page v for a recommended grounding kit).The setup must be in accordance with Article 810 of the National Electric Code (NEC). A listed antenna discharge unit must be provided for the lead-in coaxial cable per NEC article 8.10.20 or the shield of the coaxial cable must be permanently and effectively grounded in accordance with NEC article 8.10.21. Please consult a professional installer or electrician for more information.Securing Cable with a Drip LoopIf the External Antenna is placed outdoors, create a drip loop with the coaxial cable at the point where the cable enters the home through an outside wall. This can be done by twisting and securing the cable into a loop (no less than 4” across) near the entry point. This will help prevent moisture from gathering at entry point and leaking into the home. Consult a professional installer for more information. Power RequirementsThe Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the included power supply. The power supply consumes less than 10W (less than 0.2A).For more information on power consumption, see “Technical Specifi cations” on page 12.     Warning           The zBoost TRIO Xtreme base unit MUST only be used with the provided power adaptor. Use of other power adaptors will void the warranty and may damage the unit. Use of other equipment is not FCC approved.Coax CableExterior Wall15 ft. of verticalseparation15 ft. of verticalseparation15 ft. of verticalseparation
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manual6 7FIRST: Mount the External AntennaChoosing the best location for the External Antenna provides the best performance and the largest area of improved signal. Choose a location for the External Antenna using your cell phone to determine the area of strongest signal - typically found outside, above the roofl ine or in an attic. Keep  in mind that if your best signal is one bar, your coverage will be limited to one  small room.Maximum performance will be achieved when the antenna is aimed at the strongest signal from your wireless provider. If you know the direction of your provider’s tower, simply point the antenna in that direction. If you are unsure of the location of the nearest tower, loosely secure the antenna to the mounting surface or mast (not provided) to allow adjustment or rotation around mast. Before securing antenna hardware, take care in fi nding the optimum angle at which to aim the antenna – See Antenna Aiming section on page 9 for further instruction.Once you have determined the optimum location and angle, connect the L-bracket to the antenna and secure the antenna bracket to a mast (not provided) or a fl at surface using the provided antenna hardware.(see bracket assembly illustration). Ensure that the antenna remains at least 3 feet above any metal objects (such as pipes, metal siding, A/C unit etc.) and parallel to the ground with the two holes on the side of the antenna are facing down.►  To mount antenna to a pole: Attach bracket end of antenna to pole bracket as pictured. Use U-Bolt to secure bracket to pole and fasten.►  To mount antenna to a fl at surface: Attach bracket end of antenna desired surface. Secure bracket using provided screws. The of the U-Bolt is not necessary for this option.SECOND: Position the Base UnitAssemble the Base Unit and Indoor Antenna and position the antenna vertically. This Base Unit uses an omni-directional antenna that delivers signal in a circular pattern around the antenna. Place the Base Unit in desired location – where you want to create a Cell Zone™ For the widest possible signal area, it is recommended that you position the Base Unit near the middle of a room. The Base Unit can be placed on a fl at surface (e.g., a bookshelf, desk, end table, etc.) and performs best when located at least 4 feet above the fl oor or approximately the height of a cell phone when it is typically in use (avoid placing the Base Unit on the fl oor).Keep the Base Unit at least 2 feet away from other cords, metal objects or other wireless devices such as wireless routers or wireless access points. The zBoost TRIO performs best when there are  Setting Up Your zBoost Signal Boosterno obstructions between the zBoost Base Unit and your mobile device.Note: The Base Unit can be easily mounted on a wall by fi rst removing the Silver bracket from the Base Unit (see “zBoost Base Unit Assembly” above) and using 2 mounting screws to affi x to wall - keeping the antenna vertical. Remember, the zBoost TRIO requires at least 15 feet of vertical separation between the Base Unit and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit zBoost performance.THIRD: Connect the coax cables via the provided window entry cableNOTE: Refrain from securing cable or drilling holes until the system has been tested. The zBoost ZB575X includes 2 coax cables (35 ft. and 15 ft.) and a window-entry cable for connecting the External Antenna to the Base Unit. If you do not plan to run the cable through a window, the window entry cable is not needed. To run the coax cable through a window: Connect the two provided RG-6 cables (35 feet & 15 feet) using the provided window-entry cable. Use the attached cables to connect the Base Unit and External Antenna through a window, positioning the window-entry cable at the window closing (See Option 1 on page 8).To run the coax cable through a wall: Connect the two provided RG-6 cables. Then connect one end of the cable to the base of the External Antenna. Run the coaxial cable along a descending pipe or through a wall that leads closest to the location of the Base Unit. Connect the remaining end of the cable to the Base Unit (See Option 2 on page 8).Should you need additional cable length, 15 foot extensions (Part #: YX030-15w) are available at www.zBoost.com. Please note: Cable longer than 65 feet is not recommended. FOURTH: Connect the zBoost Base Unit to PowerConnect the zBoost Base Unit to the power supply and plug into a power outlet. Upon initial power up, the LED will cycle RED, GREEN and ORANGE for 30 seconds. After 30 seconds, a series of GREEN fl ashes will indicate the quality of your setup. Following this, a solid GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the Base Unit LED Indicators section. Adjustments may be needed to optimize performance. If you fi nd the increased signal coverage is acceptable, however, no additional adjustments are needed. See “zBoost Base Unit Light Indicators” on page 11 for more information. NoteAvoid placing the External Antenna near metal such as wiring, A/C ducts, metal siding, truss plates, etc. When connecting the cable to the antenna, run the cable straight down from the antenna. Avoid draping the coax near the antenna.zBoost Base UnitPower SupplyIndoor AntennaCoaxial CableBase Unit Bracket zBoost Base Unit Assembly
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manual8 9 FIFTH: Antenna AimingTo get the maximum benefi t, you will want to take special care to make sure you point the antenna in the direction of the best signal for your wireless service provider. You may wish to use a YX699 RF signal meter to help during this process or try our zBoost Signal Finder Android App. The majority of the time a cell tower will hold more than 1 frequency band and/or service provider.To aim the antenna for maximum signal, you will need a phone operating on the same wireless network(s) in use at the install location.Note: A 1 dBm increase is 25% gain in signal strength.If you do not know which direction the best signal is coming from, once the unit is installed, rotate the External Antenna in 90 degree increments while measuring the results inside the desired coverage area. 1.  Place the cell phone(s) on a non-metal surface about 6-8 feet from the Base Unit.2.  Turn the signal booster on and wait 30 seconds. Note the number of signal bars displayed on your cell phone. For best results, you want to place your phone where the phone’s signal meter displays in the middle of the signal meter range or less so that it can indicate as you rotate the External Antenna to the optimum direction. If it is reading too high, move the phone farther from the Indoor Antenna. (Note: if you’re using signal bars to measure signal strength, turn off your LTE during this process)3.  Record the number of signal bars or dBm________(A) on your cell phone. You can use our YX699 RF Signal Meter or an application on a smart phone to get the dBm. Leave the phone in exactly the same place and pointing in the same direction for the following steps.  Note the direction External Antenna starting position ________________.4.  Rotate the External Antenna 90 degrees and then record the phone signal bars ______(B).5.  Continue to rotate the antenna another 90 degrees in the same direction and record the phone signal bars _________(C). 6.  Again, rotate the antenna another 90 degrees in the same direction and again record the phone signal bars _________(D).7.  If you desire to optimize further, then look for the two highest signal bar readings above and move the antenna between these two points to fi nd the highest signal bars reading. 8.  Look for the highest reading above. Set the antenna to that position and tighten the antenna to the mast of your choosing. We suggest PVC pipe that is at least 1.5” or J-Pole (part # YX014, not included).Confi rm That Your zBoost is Working ProperlyWhen your zBoost system is in place and fully connected, walk throughout your home and verify that you have fast, reliable data speeds. If the signal strength has improved, your zBoost is working. Remember, coverage varies based on outdoor signal level, home construction, and antenna placement. Coverage in adjoining rooms will be reduced by walls and building materials. Cell TowerzBoost Base UnitPower SupplyIndoorAntennaWindowEntry CableCoaxial CableCoaxial CableExternal Antenna15 ft of verticalseparationCell TowerIndoorAntennaWindowWEntry CableyCoaxial Cableseparation15 ftofverticalseparationseparationCell TowerzBoost Base UnitPower SupplyIndoorAntennaCoaxial CableCoaxial CableExternal Antenna15 ft of verticalseparationCell TowerIndoorAntennaCoaxial Cableseparation15 ft ofverticalseparationseparation Option 1: Running cable through a window Option 2: Running cable through a wall
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manual10 11 zBoost Base Unit Light Indicators  NoteCell phone signal bars are approximate and vary from phone to phone. The number of bars can fl uctuate widely, depending on the location of the phone, the position or angle of the phone, weather, etc. Most cell phone signal meters update every 6 to 10 seconds. An increase of only one bar typically indicates a 4x to 10x signal increase.Should you desire to improve coverage, you may:•  Relocate the External Antenna in order to capture a better signal –higher is usually better.•  Increase the distance between the Indoor Antenna and the External Antenna.•  Purchase an upgrade antenna available at www.zBoost.comNOTE: The zBoost ZB575X requires at least 15 feet of vertical separation between the Base Unit and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit zBoost performance. Improving Your Coverage AreaDuring Initial Power UpLight Mode Status SolutionCycle RED, GREEN, ORANGESystem is powering up. Please allow up to 30 seconds.N/AFlashing GREENBASE UNIT will fl ash GREEN once for every 2 dB less than optimal system gain. Three  fl ashes or less indicates the  system will still operate properly.1.  Unplug the BASE UNIT power supply. 2.  Relocate the EXTERNAL ANTENNA to pick up the strongest signal from your wireless carrier. 3.  Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference).4.  Plug the BASE UNIT power supply back in.5.  Wait 30 secs. for the BASE UNIT to power cycle on.Solution #1After Initial Power UpLight Mode Status SolutionSOLID GREENzBoost is ready. N/AFlashing GREENzBoost is in use. N/ASOLID ORANGEEXTERNAL ANTENNA and INDOOR ANTENNA are too close together. 1.  Unplug the BASE UNIT power supply. 2.  Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible, with at least 15  ft. of vertical separation (height difference).3.  Plug the BASE UNIT power supply back in.4.  Wait 30 secs. for the BASE UNIT to power cycle on.Solution #2SOLID RED Signal from the carrier’s cell tower is too strong for the BASE UNIT to operate properly. 1.  Unplug the BASE UNIT power supply. 2.  Relocate the EXTERNAL ANTENNA to another spot. 3.  If you have a directional antenna re-aim it to reduce carrier signal strength.4.  Plug the BASE UNIT power supply back in.5.  Wait 30 secs. for the BASE UNIT to power cycle on.Solution #3Flashing REDExcessive electronic noise in the system – the BASE UNIT will not operate.^ Refer to Solution #2
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manual12 13Frequently Asked QuestionsWhat can I expect my cell phone signal range and strength to be inside my home?The closer you are to the base, the stronger the signal. This will vary with different conditions. Some of the conditions that will affect the improved data coverage area are signal strength outdoors, the type of building materials in the home, the placement of the unit and the antenna’s proximity to cellular towers.You can expect that your indoor coverage will be improved. You will experience faster, more reliable data where you didn’t before. The degree of improvement will depend upon many factors. The intent of zBoost products are to bring outside coverage inside. Just as the signal bars move up and down when outside, the boosted signal will fl uctuate in a similar fashion. Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal? The zBoost unit will not help your WiFi service. The WiFi in your home operates on a different frequency.Why isn’t my cell phone indicating more signal with more bars?You may not always observe more bars on your signal meter because of the signal spreading out from the antenna. If your phone has a dB meter, 3 dB is a signifi cant increase of 2x, 6 dB is 4x, and 10 dB is 10x. On a four bar phone, one "bar" equals about 10 dB.  The increase in signal you will see depends upon:•  The level of signal at the External Antenna (outdoor)•  The care of the antenna placement (two feet away from metal, adequate antenna separation [15 vertical feet of separation is recommended])•  The signal already present inside (related to building losses)•  The distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly with distance.)There are usually several mobile devices in use at one time in my home, will your product boost all of our signals simultaneously?The zBoost TRIO Xtreme is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time.Does the zBoost work if you have no bars?No, if no signal is present outdoors zBoost products will not work for you. Also, keep in mind if your best signal is 1 bar at the External Antenna, your coverage will be limited to a small room. You could improve that with an upgraded antenna (See page v). Technical Specifi cationsThis product is covered by patent US 7,706,744.  Other U.S. and foreign patents pending.Product Specifi cations for zBoost TRIO Xtreme ZB575X-VSpecs for VLTE Band Specs for PCS Band Specs for CEL BandFrequency Uplink: 776—787 MHz  Downlink: 746—757 MHzUplink: 1850—1910 MHz  Downlink: 1930—1990 MHzUplink: 824—849 MHz  Downlink: 869—894 MHzBand supported 13 A, D, B, E, F, C A, B, A’, B’System gain 68 dB 77 dB 69 dBOutput power 3 dBm 4 dBm 3 dBmNetworks LTE (Verizon) CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3GGeneral Specifi cationsPower Consumption 3W standby; 7W max signal - 2.5A MaxWall Supply Input ; Voltage 100-240VAC, 50-60 Hz; 5.0VDCInput and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 OhmSystem Certifi cations FCC Parts 15 & 20, Industry CanadaBase Unit Size and Weight 5” x 7” x 1.25” – 9 oz.Operating Conditions  Indoor Use Only (40° - 105° F)Coverage (open areas) Up to 5,500 sq. ft.Product Specifi cations for zBoost TRIO Xtreme ZB575X-ASpecs for ALTE Band Specs for PCS Band Specs for CEL BandFrequency Uplink: 704—716 MHzDownlink: 734—746 MHzUplink: 1850—1910 MHz  Downlink: 1930—1990 MHzUplink: 824—849 MHz  Downlink: 869—894 MHzBand supported 17 A, D, B, E, F, C A, B, A’, B’System gain 68 dB 77 dB 69 dBOutput power 3 dBm 4 dBm 3 dBmNetworks LTE (AT&T) CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3GGeneral Specifi cationsPower Consumption 3W standby; 7W max signal - 2.5A MaxWall Supply Input ; Voltage 100-240VAC, 50-60 Hz; 5.0VDCInput and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 OhmSystem Certifi cations FCC Parts 15 & 20, Industry CanadaBase Unit Size and Weight 5” x 7” x 1.25” – 9 oz.Operating Conditions  Indoor Use Only (40° - 105° F)Coverage (open areas) Up to 5,500 sq. ft.The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
zBoost® TRIO Xtreme ZB575X Manual zBoost® TRIO Xtreme ZB575X Manual14 15Make sure you keep…Please keep your sales receipt or other document showing proof of purchase. Also, keep the original box and packing material in case you need to return your product.Before requesting repair service…Make sure you have at least 15 feet of vertical separation between External Antenna and Base Unit and that the External Antenna is at least 3 feet above metal.If red light is on, system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation. Please unplug your system. Re-orient your Signal Antenna and/or Base Unit to reduce the excessive signal source. Plug your system back in. If still solid red, call customer support 1-800-871-1612.To get warranty service…Warranty service will be provided by zBoost. If you believe you need service for your unit, contact zBoost at 1-800-871-1612 or support@zBoost.com. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you complete shipping details. Do not return products to zBoost without a Return Authorization Number.To get out of warranty service…To obtain out of warranty service, contact zBoost at 1-800-871-1612 or support@zBoost.com for information on the possibility of any costs for repair or replacement of out-of-warranty products.ReminderRecord the model and serial number found on the product below:Model #:  ___________________________________Serial #:  ___________________________________Purchase Date:  _____________________________Limited 1 Year WarrantyWarranty Registration at www.zBoost.comzBoost® warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of one year. Who Is Covered?You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee. What is Covered?Warranty coverage begins the day you purchase the product. For one year from the original date, the zBoost Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by zBoost) if it becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the cost of shipping to the location designated by zBoost. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.What is Excluded? Your warranty does NOT cover:•  Labor charges for set up of the unit.•  Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of zBoost.•  Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.• Any modifi cations or other changes to the product, including but not limited to software or hardware modifi cations in any way other than as expressly authorized by zBoost will void this limited warranty.•  Product that has been modifi ed or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifi cations. Warranty Information

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