7signal INDR-EYE01 Access point User Manual Deployment Guide

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7signal Sapphire
Deployment Guide
Release 5.0
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
Preface
Document scope
This document is aimed at people familiarizing themselves with the 7signal Sapphire system
before deployment and to aid the actual deployment. After completion of this document, 7signal
Sapphire is installed, up and running ready for Wireless Performance Optimization.
This document does not describe how the software operates, how to configure testing or how to
read the measurements. The actual use of 7signal Sapphire applications is explained in
documents 7signal Sapphire Carat User Guide and 7signal Sapphire Analyzer User Guide.
FCC Compliance
Human RF Exposure
This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
The antennas used for this transmitter must be installed to provide a separation distance of at least 20cm
from all persons and must not be located or operating in conjunction with any other antenna or
transmitter.
Part 15
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at their own expense.
Antenna
This device has been designed to operate on internal antennas or with an external patch type antenna
having a maximum gain of 6dBi. Antennas having a gain greater than 6dBi are strictly prohibited for
use with this device. The required antenna impedance is 50 ohms.
Notes to the user
Any unauthorized modification of 7signal products may result in violation of FCC requirements
which would void the user’s authority to operate the equipment.
This device is restricted to indoor-only use in 5180.0 - 5250.0 MHz and 5470.0 - 5725.0 MHz bands

The FCC ID for the 7signal Sapphire Eye IEEE802.11a/b/g Eye Unit is YLF-2010-08-APU2.

The FCC ID for the 7signal Sapphire Eye, Model 1001 (802.11a/b/g/n), is YLF-EYE-ABGN-APU3

The FCC ID for the 7signal Sapphire Eye, Model 2001 (802.11a/b/g/n) is YLF-INEY2001.
Industry Canada Compliance

The Industry Canada ID for 7signal Sapphire Eye, Model 2001 (802.11a/b/g/n) is 11766A-INEY2001
This Class A digital apparatus complies with Canadian ICES-003.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
PREFACE
Preface
ii
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de
brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Limitations in 5GHz Radar and Mobile Satellite Bands:
(i)
(ii)
(iii)
(i)
(ii)
(iii)
operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for
harmful interference to co-channel mobile satellite systems;
the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and
5470-5725 MHz shall comply with the e.i.r.p. limit; and
the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall
comply with the e.i.r.p. limits specified for point-to-point and non point-to-point
operation as appropriate.
les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une
utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de
satellites mobiles utilisant les mêmes canaux;
le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5
470-5 725 MHz doit se conformer à la limite de p.i.r.e.;
le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit
se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point,
selon le cas.
Note: High-power radars are allocated as primary users (i.e. priority users) of the bands 52505350 MHz and 5650-5850 MHz and these radars could cause interference and/or damage to LELAN devices.
De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont
désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5 250-5 350 MHz et 5
650-5 850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs
LAN-EL.
Contact information
Contact us at 7signal




by mail:
by email:
by phone:
support:
526 S. Main Street, Suite 601G, Akron, Ohio 44311, USA
info@7signal.com
855-763-9526 (855-QOE-WLAN)
support@7signal.com
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Table of Contents
iii
1 7signal solution ....................................................................................................................................1
1.1 Solution Overview ......................................................................................................................2
1.2 Hardware ...................................................................................................................................2
1.2.1 802.11a/b/g Standard Eye...............................................................................................2
1.2.2 802.11a/b/g/n Standard Eye ............................................................................................2
1.2.3 802.11a/b/g/n Indoor Eye ................................................................................................3
1.2.4 Soft Eye ..........................................................................................................................3
1.2.5 Micro Eye .......................................................................................................................3
2 Requirements .......................................................................................................................................4
2.1 Carat server requirements ..........................................................................................................4
2.2 Sonar server requirements .........................................................................................................4
2.3 Soft Eye laptop PC requirements ................................................................................................4
3 7signal Sapphire Connectivity.............................................................................................................6
3.1 Communication security .............................................................................................................6
3.2 Supportive connections ..............................................................................................................6
3.2.1 SSH for Eye ....................................................................................................................6
4 Installing 7signal Sapphire ..................................................................................................................7
4.1 Operating System installation tips ...............................................................................................7
4.1.1 Hard disk partitioning ......................................................................................................7
4.2 Setting up Eyes ..........................................................................................................................8
4.2.1 Eye IP address configuration ..........................................................................................8
4.3 Setting up Soft Eyes ...................................................................................................................9
4.3.1 Prerequisites...................................................................................................................9
4.3.2 Install and configure operating system ............................................................................9
4.3.3 Install latest mainline kernel .......................................................................................... 11
4.3.4 Configure firewall .......................................................................................................... 11
4.3.5 Install Soft Eye software................................................................................................ 11
4.3.6 Install certificate and license ......................................................................................... 12
4.3.7 Start Soft Eye ............................................................................................................... 12
4.3.8 Known issues ............................................................................................................... 12
4.4 Setting up Micro Eyes ............................................................................................................... 13
4.4.1 Set IP configuration....................................................................................................... 13
4.5 Mounting Eyes ......................................................................................................................... 13
4.5.1 Indoor Eye Ceiling Installation ....................................................................................... 14
4.5.2 Standard Eye Ceiling Installation ................................................................................... 15
4.5.3 Wall Mount Installation (optional)................................................................................... 15
4.5.4 Pole Mount (optional) .................................................................................................... 16
4.5.5 Eye installation examples .............................................................................................. 17
4.6 Installing 7signal Sapphire software .......................................................................................... 18
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
TABLE OF CONTENTS
Table of Contents
iv
4.6.2 DBMS installation (Linux 32 bit and 64 bit) ................................................................... 22
4.6.3 Analyzer server installation (Linux 32 bit and 64 bit) ...................................................... 25
4.6.4 Sonar Installation (Linux 32 bit and 64 bit) ..................................................................... 27
4.6.5 Carat GUI Installation (Linux) ....................................................................................... 28
4.6.6 Carat GUI Installation (Windows) ................................................................................. 30
5 Upgrading Sapphire ........................................................................................................................... 34
5.1 Copy the latest Sapphire release to the hard disk (Linux) .......................................................... 34
5.2 Stop Sapphire solution (Linux) .................................................................................................. 34
5.3 Carat server upgrade (Linux 32 bit and 64 bit)........................................................................... 36
5.4 DBMS upgrade (Linux) ............................................................................................................. 38
5.5 Carat GUI upgrade (Linux 32 bit and 64 bit) .............................................................................. 39
5.6 Analyzer server upgrade (Linux 32 bit and 64 bit)...................................................................... 41
5.7 Sonar upgrade (Linux 32 bit and 64 bit) .................................................................................... 42
5.8 Carat GUI upgrade (Windows) .................................................................................................. 43
5.9 Start Sapphire solution (Linux) .................................................................................................. 48
5.10 Eye upgrade ........................................................................................................................... 48
5.10.1 Eye upgrade (GUI) ...................................................................................................... 48
5.10.2 Eye upgrade (command line) ...................................................................................... 51
5.11 Start Automated Testing ......................................................................................................... 52
6 Uninstalling Sapphire ........................................................................................................................ 53
6.1 Uninstall Analyzer server (Linux 32 bit and 64 bit) ..................................................................... 53
6.2 Uninstall Carat server (Linux 32 bit and 64 bit) .......................................................................... 53
6.3 Uninstall DBMS (Linux 32 and 64 bit)........................................................................................ 54
6.4 Uninstall Carat GUI (Linux 32 bit and 64 bit) ............................................................................. 55
6.5 Uninstall Carat GUI (Windows) ................................................................................................. 56
6.6 Uninstall Sonar (Linux 32 bit and 64 bit) .................................................................................... 56
6.7 Uninstall Soft Eye ..................................................................................................................... 57
7 Log Settings ....................................................................................................................................... 58
7.1 Carat server log ........................................................................................................................ 58
7.2 Carat GUI log ........................................................................................................................... 58
7.3 Eye log ..................................................................................................................................... 58
7.4 Soft and Micro Eye log.............................................................................................................. 59
7.5 Analyzer log ............................................................................................................................. 59
7.6 Sonar log (Linux) ...................................................................................................................... 60
8 Sapphire Process Management ......................................................................................................... 61
8.1 Carat ........................................................................................................................................ 61
8.2 Analyzer ................................................................................................................................... 61
8.3 Sonar ....................................................................................................................................... 61
8.4 Eye .......................................................................................................................................... 61
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
4.6.1 Carat server installation (Linux 32 bit and 64 bit) ........................................................... 18
Table of Contents
9.1 GUI client cannot connect to Carat server ................................................................................. 62
9.2 Cannot add Eye unit ................................................................................................................. 62
9.3 No access to Sonar server, active test failed ............................................................................. 62
9.4 Analyzer client cannot connect to Carat server.......................................................................... 62
9.5 Eye IP address forgotten .......................................................................................................... 63
10 Command-line utility for Eye ........................................................................................................... 64
10.1 Overview ................................................................................................................................ 64
10.2 7db
IP command group ............................................................................................... 64
10.3 Keys command group ............................................................................................................. 65
10.4 AP command group ................................................................................................................ 65
10.5 Conn command group ............................................................................................................ 65
10.6 Run command group .............................................................................................................. 66
10.7 Txp command group............................................................................................................... 67
10.8 Log command group ............................................................................................................... 67
11 Command-line tool for database management ............................................................................... 70
11.1 Logsetup command ................................................................................................................ 70
11.2 Backup command group ......................................................................................................... 70
11.3 Show command group ............................................................................................................ 71
11.4 Reinit command group............................................................................................................ 72
11.5 Reorg command group ........................................................................................................... 72
12 Command-line tool for carat server................................................................................................. 74
12.1 License command group......................................................................................................... 74
12.2 Integritycheck command group ............................................................................................... 74
13 Updating encryption certificates ..................................................................................................... 75
13.1 Updating Carat server certificates ........................................................................................... 75
13.2 Updating Analyzer server certificates ...................................................................................... 75
13.3 Updating Carat GUI certificates (Linux) ................................................................................... 75
13.4 Updating Carat GUI certificates (Windows) ............................................................................. 76
13.5 Updating Eye certificates ........................................................................................................ 76
14 Removing old measurement data .................................................................................................... 77
Appendix A. Logical connections ........................................................................................................ 79
Appendix B. Bandwidth requirements ................................................................................................. 85
14.1.1 Eye – Sonar ................................................................................................................ 85
14.1.2 Eye – Carat................................................................................................................. 85
14.1.3 Carat server – Carat GUI ............................................................................................ 86
14.1.4 Analyzer server – Analyzer client (browser) ................................................................. 86
14.1.5 DB2 and Analyzer server, DB2 and Carat server ......................................................... 86
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
9 Troubleshoot ...................................................................................................................................... 62
1 7signal solution
7signal Sapphire provides you a new way to continuously and automatically measure the health and
quality of a wireless network from the user's perspective. Companies and their business processes are
becoming increasingly dependent on the performance and service quality of their wireless networks.
Thanks to the Sapphire solution, companies can integrate the quality management of wireless networks
with their existing IT and communications technology services.
7signal Sapphire uses monitoring sensors called Eyes to monitor performance and quality in WLAN
networks. It also monitors the surrounding radio frequency environment. The performance of the
customer’s network is tested against the 7signal Sonar, a test server that helps simulate client activity on
the network. Interactive tests, Eyes and parameters for automatic measurement are managed with a
centralized application called the Sapphire Carat. The measurement results are reported via an application
called the Sapphire Analyzer.
The Eye, continuously monitors the selected WLAN channels via passive listening, which does not have
an impact on network performance. It can also emulate a client device in the target network and then use
the network and the services provided through it. By analyzing the measurement results, the solution can
detect network performance and quality-of-service (QoS) issues. The solution can also produce proactive
statistics on the predicted user experience of network performance, which enables the company to
increase network capacity before the users notice a loss of performance.
In user emulation tests, also known as active tests, the Eye connects to the Sonar over the wireless
network and uses it like an ordinary production service. The usage may include mass file transfers,
browser downloads, wireless VoIP calls, or connections to another production server. Sapphire tests the
end-user experience by examining the entire data chain from the client to the production service. Active
tests can monitor the network even when there are no users in the network. This makes it possible to
forecast performance problems and take corrective actions before the service level suffers. Active tests
show the availability and quality of services offered over the network and they help administrators see why
some applications with their various demands for network performance do not work as expected in the
network or some of its areas. When problems occur, active tests can also aid to locate of the problem area
in the network topology, which often includes WLAN, LAN, and WAN elements.
The key differentiators of 7signal Sapphire are user emulation, superb coverage, continuous monitoring,
and visibility of network health. Other solutions are often based on monitoring the access point settings. As
a result, they do not give any indication of the service quality experienced by the end user. In such limited
solutions, the service quality parameters measured are the same as in wired networks. Sapphire, by
contrast, produces a comprehensive picture of the radio connection quality, where delay, number of
retransmissions, and packet loss are taken into account, in addition to other commonly measured
parameters.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
1 7signal solution
1 7signal solution
The 7signal Sapphire quality monitoring solution consists of Sapphire Eye monitoring sensors, Sonar test
servers, the Sapphire Carat management software, and Sapphire Analyzer for viewing and reporting on
results.
1.2 Hardware
7signal Sapphire Eye is a wireless probe or a monitoring station that is installed in a central position within
the WLAN network. Currently there are five different hardware variants: the Standard Eye supporting
802.11a/b/g standards, Standard Eye supporting 802.11a/b/g/n standards, Indoor Eye supporting
802.11a/b/g/n standards, and the Micro Eye and Soft Eye supporting 802.11a/b/g/n standards.
1.2.1 802.11a/b/g Standard Eye
802.11a/b/g version of Eye has the following main features (partly optional):

Mechanical parts injection molded polycarbonate plastic

Linux computer, 1GB Flash memory

WLAN radio module, 802.11 a/b/g support (2.4 GHz, 5.180 GHz - 5.825 GHz)

Spectrum Analyzer component

6 sectored high gain antennas covering 360 degrees in horizontal directions, 1 sectored high gain
antenna in vertical direction

RF board with antenna beam selection capability and low noise amplifiers in receiver chain

Heating element

Electronic compass
1.2.2 802.11a/b/g/n Standard Eye
802.11a/b/g/n version of Eye has the following main features (partly optional):

Mechanical parts injection molded polycarbonate plastic

Linux computer, 1GB Flash memory
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
1.1 Solution Overview
1 7signal solution
WLAN radio module, 802.11 a/b/g/n support (2.4 GHz, 5.180 GHz - 5.825 GHz)

Expansion card slots inside the unit: One Mini-PCI and one PCI Express for future use

Micro SD card slot inside the unit

Spectrum Analyzer component

6 sectored high gain antennas covering 360 degrees in horizontal directions, 1 sectored high gain
antenna in vertical direction

RF board with antenna beam selection capability and low noise amplifiers in the receiver chain

Heating element

Electronic compass

Reset button

LED indicating status
1.2.3 802.11a/b/g/n Indoor Eye
802.11a/b/g/n version of the Eye has the following main features (partly optional):

Mechanical parts injection molded polycarbonate plastic

Linux computer, 1GB Flash memory

WLAN radio module, 802.11 a/b/g/n support (2.4 GHz, 5.180 GHz - 5.825 GHz)

Expansion card slots inside the unit: One PCI Express for future use

Micro SD card slot inside the unit

Spectrum Analyzer component

6 sectored high gain antennas covering 360 degrees in horizontal directions

RF board with antenna beam selection and low noise amplifiers in the receiver chain

Heating element

Electronic compass

Reset button

LED indicating status
1.2.4 Soft Eye
Sapphire Eye software can be installed to standard x86 architecture laptop PC, equipped with suitable
WLAN network interface card (Supported WLAN cards are listed in Release Notes document).
1.2.5 Micro Eye
Micro Eye is a Raspberry PI (rev B) computer board, equipped with suitable WLAN network interface card
(supported WLAN cards are listed in Release Notes document). Micro Eye is shipped with pre-installed
SDHC memory card, which contains operating system and Sapphire Eye software.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0

2 Requirements
2.1 Carat server requirements
The Carat server controls the Eye units and collects and stores measurement results in the database.
Carat server runs on the Linux operating system and can be installed on a dedicated server or virtual
environment.
The Carat server minimum requirements are below:
•
Quad core x86 32-bit or x86_64 64-bit Intel and AMD processors
•
minimum 6 GB RAM
•
installation minimum 10GB hard disk space required
•
recommended minimum database space 500GB
depending on target network size, (for reference, typical data volume = uncompressed
raw measurement data /AP/month = circa 50MB)
separate 100GB partition for database backups
•
Network connection
•
CentOS 5/6 or Red Hat Enterprise Linux 5/6
2.2 Sonar server requirements
Sonar is an end-point software for Sapphire active tests. Sonar server runs on Linux operating system and
can be installed to dedicated server or virtual environment.
The Sonar server minimum requirements are below:
•
Dual core x86 32-bit or x86_64 64-bit Intel and AMD processors
•
Network connection
•
CentOS 5/6 or Red Hat Enterprise Linux 5/6
•
Minimum 2GB RAM
To best reflect the business-application behavior, Sonar server would benefit from similar characteristics
than the server running the business application. For example, the Windows TCP/IP stack implementation
may limit performance by default.
2.3 Soft Eye laptop PC requirements
The Soft Eye laptop PC minimum requirements are listed below:

Dual core x86 32-bit or x86_64 64-bit Intel and AMD processors

Network connection

CentOS 6 or Red Hat Enterprise Linux 6

Minimum 2GB RAM

WLAN network interface card
Suitable cards are listed in Release Notes document
Both PCI and USB cards are supported.
If the PC has both PCI and USB WLAN cards, Sapphire Eye will use USB card.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
2 REQUIREMENTS
2 Requirements
Firewall settings
The following ports should be opened in firewalls:
Source IP/Mask
Destination IP/Mask
Protocol/Port
Comments
Carat server connections to Eye
Carat server IP/32
Eye Ethernet IP/32
TCP/7799
Carat server IP/32
Eye Ethernet IP/32
TCP/22
Eye management
Eye (SSH)
Carat GUI connections to Carat server
Carat GUI IP/32
Carat server IP/32
TCP/47777
Carat GUI IP/32
Carat server IP/32
TCP/1099
Carat GUI
Carat GUI RMI
Analyzer client (web browsers) connections to Carat server
Browser host IP/32
Browser host IP/32
Carat server IP/32
Carat server IP/32
TCP/80
Analyzer (HTTP)
TCP/443
Analyzer (HTTPS)
Eye connections to Sonar server
Eye WLAN IP/32
Sonar server IP/32
TCP/80
Eye WLAN IP/32
Sonar server IP/32
ICMP
Sonar tests
Sonar RTT
Eye WLAN IP/32
Sonar server IP/32
UDP/50000-50009
Sonar VoIP
Eye WLAN IP/32
SIP server IP/32
UDP/5060
SIP REGISTER test
(SIP server is not part of
Sapphire distribution)
TCP/5060
Eye Ethernet IP/32
Sonar server IP/32
TCP/80
Eye Ethernet IP/32
Sonar server IP/32
ICMP
Sonar Ethernet tests
Sonar Ethernet RTT
Eye Ethernet IP/32
Sonar server IP/32
UDP/50000-50009
Sonar Ethernet VoIP
Eye Ethernet IP/32
SIP server IP/32
UDP/5060
SIP REGISTER
Ethernet test (SIP
server is not part of
Sapphire distribution)
TCP/5060
Sonar server connection to Eye
Sonar server IP/32
Sonar server IP/32
Eye WLAN IP/32
Eye Ethernet IP/32
UDP/9999
Sonar VoIP
UDP/9999
Sonar Ethernet VoIP
This is the default port number. All TCP/UDP ports in Sapphire are configurable.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0

3 7signal Sapphire Connectivity
3.1 Communication security
All connections containing meaningful traffic are being encrypted. The used encryption methods are TLS
and SSL. The PKI infrastructure (certificates) is being used throughout the solution.
Every customer has individual set of certificates, delivered within containers called certificate packages. It
is not possible to use the delivered certificates to decrypt traffic of other 7signal Sapphire systems.
Q: Where can I find my certificates? All the customer certificates and certificate packages
are located in the Certificates CD.
It is neither necessary nor encouraged to handle the certificate container files. Install and upgrade
processes of 7signal Sapphire take care of all the typical cases. In untypical cases the 7signal staff shall
be involved with all the help necessary.
3.2 Supportive connections
3.2.1 SSH for Eye
SSH connection is required in deployment phase: IP address configuration is done with 7config command
line utility, and Carat server utilizes SSH connection when it is setting management traffic encryption
certificates in Eye units. Eye firmware can be also managed with SSH (not recommended normally).
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
3 7SIGNAL SAPPHIRE CONNECTIVITY
4 Installing 7signal Sapphire
4.1 Operating System installation tips
It is recommended to install the operating system by using the graphical installer.
4.1.1 Hard disk partitioning
This chapter gives some guidelines for hard disk partitioning. It is assumed that readers have
comprehensive knowledge about Linux file systems, RAID, LVM and disk partitioning. This chapter does
not cover basic partitioning requirements, e.g. configuring boot and swap partitions are not covered.
Swap is required by the DB2 database. Size of the swap must be 2 x RAM size.
Laptop installations
Default partitioning suggested by the OS installer is suitable for most of the cases. As laptops are rarely
equipped with multiple hard drives, RAID configurations are not possible.
Server installations
It is recommended to configure at least one RAID array: 7signal databases and database log files should
reside on a file system on top of RAIDed disks (RAID level 1 or higher, LVM on top of RAID). Multiple
RAIDed file systems are also suitable, for example, OS installation could be on file system on RAID1, and
databases on file system on top of RAID5.
It is suggested that LVM is used on top of RAIDs: this makes possible to easily add a new RAID array as a
LVM physical volume, if the existing ones run out of disk space. On large server installations (having tens
of monitoring stations producing large amount of measurement data), it is also suggested that database
log files should be placed on different physical disk than the actual databases. This will improve database
performance by reducing serialized disk access.
Example #1

Two physical disks

Boot and swap partitions

RAID1 on top of disks, formatted as LVM physical volume

Physical volume split into three logical volumes

10% of space for OS installation, mount point “/” (LV1)
70% of space for databases and database log files, mount point
/opt/7signal/databases (LV2)
20% of space for database backups, mount point /opt/7signal/backups (LV3)
Sapphire installation
Sapphire components are installed to /opt/7signal (on LV1)
Sapphire databases are installed to /opt/7signal/databases (on LV2) (7signal DBMS
installer asks for location of databases and database log files)
Sapphire database backups will be placed on /opt/7signal/backups (on LV3)
Example #2

Five physical disks

Boot and swap partitions

RAID1 on top of two disk, RAID5 on top of tree disks, all formatted as LVM physical volume

Physical volume on RAID1 has two logical volumes
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4 INSTALLING 7SIGNAL SAPPHIRE
4 Installing 7signal Sapphire

50% of space for OS installation, mount point “/” (LV1)
50% of space for database logs, mount point “/opt/7signal/database-logs” (LV2)
Physical volume on RAID5 has two logical volumes
70% of space for databases, mount point /opt/7signal/databases (LV3)
30% of space for database backups, mount point /opt/7signal/backups (LV4)
Sapphire installation
Sapphire components are installed to /opt/7signal (on LV1)
Sapphire databases are installed to /opt/7signal/databases (on LV3) and database
logs are directed to /opt/7signal/database-logs (on LV2) (7signal DBMS installer asks
for location of databases and database log files).
Sapphire database backups will be placed on /opt/7signal/backups (on LV4)
4.2 Setting up Eyes
From Release 5.0 onwards, the only mandatory setup phase is Eye IP address configuration. Carat will
install Eye software automatically while adding a new Eye to the system.
4.2.1 Eye IP address configuration
Step 1: Connect to Eye unit
By default Eye units have IP address 192.168.0.1 with net mask 255.255.255.0.
Connect to address 192.168.0.1 as root by using a SSH client.
# ssh root@
The root default password is ‘7signal’. It is strongly advised to change this password as it is factory default
for every single Eye unit.
Step 2: Configure IP settings
Setting IP address of the management interface:
# 7config ip set addr 
Setting network mask of the management interface:
# 7config ip set mask 
Setting port of the management interface (optional):
# 7config ip set port 
Verify the settings with the ‘show’ command:
# 7config ip show
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4 Installing 7signal Sapphire
Reboot the Eye unit to make the changes effective:
# reboot
4.3 Setting up Soft Eyes
4.3.1 Prerequisites

CentOS/Red Hat Enterprise Linux 6 installation media

Internet connection (connect to Ethernet port of the laptop)

Soft Eye installer (7signal-eye-x.y-x86.bin)

Certificate package file

Soft Eye license (*.elic file)
License is bound to MAC address of the WLAN card
4.3.2 Install and configure operating system
Step 1: Install WLAN card
Install WLAN card either to mini-PCI-Express slot or to USB port.
Step 2: Install operating system
Install operating system by using default partitioning, a “Desktop” installation is suitable for most of the
purposes (for example, if Carat and Carat GUI will be run in the same laptop).
Step 3: Configure IP address
Configure static IP address.
Step 4: Upgrade OS installation to the latest version
Open a console, use yum to upgrade OS installation:
# yum upgrade
Remove NetworkManager:
# yum remove NetworkManager
Step 5: Configure services
Enable network service:
# chkconfig network on
Enable SSH service:
# chkconfig sshd on
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Step 3: Reboot Eye unit
4 Installing 7signal Sapphire
10
If the laptop has multiple WLAN cards (e.g. an internal and an USB card), rules related to network
interface naming need to be checked in order to get correct names for network interfaces. Network
interfaces used by Sapphire Eye Software must be “wlan0” and “wlan1”.
Open file /etc/udev/rules.d/70-persistent-net.rules in an editor
Lines concerning WLAN devices could be like the following:
# PCI device 0xxxxx:0xxxxx (iwlwifi)
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="00:27:10:xx:xx:xx",
ATTR{type}=="1", KERNEL=="wlan*", NAME="wlan0"
# USB device 0xxxx:0xxxx (usb)
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="50:46:5d:xx:xx:xx",
ATTR{type}=="1", KERNEL=="wlan*", NAME="wlan1"
As it can be seen, “wlan0” is allocated for PCI device, and “wlan1” is allocated for USB device. If USB
WLAN card is to be used, change the name of network interface of the PCI device to “ wlan10”, and name
of the USB device to “wlan0”. Using “wlan10” for PCI device leaves “wlan1” free, as “wlan1” will be later
created by Sapphire Eye Software:
# PCI device 0xxxxx:0xxxxx (iwlwifi)
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="00:27:10:xx:xx:xx",
ATTR{type}=="1", KERNEL=="wlan*", NAME="wlan10"
# USB device 0xxxx:0xxxx (usb)
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="50:46:5d:xx:xx:xx",
ATTR{type}=="1", KERNEL=="wlan*", NAME="wlan0"
Save the file and reboot the system. After reboot, verify that “wlan0” is dedicated for USB WLAN card:
# ifconfig –a
…
wlan0
Link encap:Ethernet HWaddr 50:46:5D:xx:xx:xx
BROADCAST MULTICAST MTU:1500 Metric:1
…
wlan10
Link encap:Ethernet HWaddr 00:27:10:xxx:xxx:xx
BROADCAST MULTICAST MTU:1500 Metric:1
Step 7: Verify network interface configuration
Open file /etc/sysconfig/networking/devices/ifcfg-eth0 in an editor

Check and change if necessary:
Change "NM_CONTROLLED" to "no"
Change "ONBOOT" to "yes"

Save file

If the file “/etc/sysconfig/networking/devices/ifcfg-wlan0” exists:

Open file /etc/sysconfig/networking/devices/ifcfg-wlan0
Change "NM_CONTROLLED" to "no"
Change “HWADDR” to contain MAC address of the WLAN card, if necessary
Save file
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Step 6: Check network interface naming rules
4 Installing 7signal Sapphire
Reboot the laptop
4.3.3 Install latest mainline kernel
In order to get latest WLAN drivers into use, the Linux kernel must be upgraded to latest mainline kernel.
Step 1: Install ELRepo repository configuration
Open a console and install ELRepo repository configuration:
# rpm -Uvh http://elrepo.org/elrepo-release-6-5.el6.elrepo.noarch.rpm
Step 2: Install latest kernel from ELRepo
# yum --enablerepo=elrepo-kernel install kernel-ml
Step 3: Configure boot loader
Open file /boot/grub/menu.lst in editor:

Change line "default=1" to "default=0"

Save the file.

Reboot the laptop
4.3.4 Configure firewall
Open a console and start firewall configuration tool:
# system-config-firewall-tui

On “Other ports” menu, select “Add” for each port to be added:
Add port 7799, protocol “tcp”
Add port 9999, protocol “udp”

Select “Close”

Accept new firewall rules
4.3.5 Install Soft Eye software
Step 1: Copy files to laptop
Copy Soft Eye installer, certificate package and license file to the laptop.
Step 2: Execute installer
Open a console and execute the installer:
# ./7signal-eye-vx.y-x86-installer.bin
Select install location
Enter location to which 7signal Sapphire Eye will be installed [/opt/7signal]:
Select management interface
IMPORTANT: Network interface MUST be “lo” if the Sapphire Carat is/will be installed to the
same laptop. Ethernet interface must be used if Carat will connect to the Soft Eye remotely.
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Step 8: Reboot
11
4 Installing 7signal Sapphire
- Use e.g. 'eth0' if Sapphire Carat will connect to Eye remotely
- Use 'lo' if Sapphire Carat will connect to Eye locally
Interface name: [eth0]: lo
Confirm installation
Install 7signal Sapphire Eye to directory /opt/7signal/Eye, management network interface lo
[Y/n]? y
4.3.6 Install certificate and license
Step 1: Install certificate from certificate package
# 7config conn encryption install 
Step 2: Install license file
# 7config license install 
4.3.7 Start Soft Eye
Start Eye software by issuing a command:
# service 7signalEye initial-start
4.3.8 Known issues
Network interface renaming
After installation, CentOS/RHEL 6 sometimes decides to rename network interfaces, e.g. from
“wlan0” to “wlan4” or “rename11”. This prevents proper operation of Soft Eye, as it no longer
recognizes the network interfaces.
Symptoms:

Tests are not running.

Following entry can be found from system log:
7signalCore: WLANDriverManager: Failed to set interface mode: Could not resolve
device index of net device
Solution:

Open file /etc/udev/rules.d/70-persistent-net.rules in editor

Locate lines:
# PCI device  ()
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="", ATTR{type}=="1", KERNEL=="wlan*", NAME="wlan0"
# PCI device  ()
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="", ATTR{type}=="803", KERNEL=="wlan*", NAME="wlan1"

Verify that on line containing text "ATTR{type}=="1"", the value of the NAME parameter is
“wlan0”

Verify that on line containing text "ATTR{type}=="803"", the value of the NAME parameter is
“wlan1”

Remove all other lines referring to WLAN interfaces
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Enter name of the Eye management network interface:
12
4 Installing 7signal Sapphire
Restart Eye software:
# 7config run restart
Same problem can occur also on Ethernet interface. In that case, set the interface name
back to “eth0”
4.4 Setting up Micro Eyes
4.4.1 Set IP configuration
Login to Micro Eye as root by using SSH client. Default IP address is 192.168.0.1 and password
is “7signal”:
# ssh root@192.168.0.1
Use system-config-network-tui tool to configure desired IP address, network mask and default gateway:
# system-config-network-tui
Save the configuration and reboot Micro Eye:
# reboot
4.5 Mounting Eyes
Mount Sapphire Eye in the most centralized location of the WLAN area. Eye can be installed on
the ceiling, wall or mast.
Sapphire Eye has extremely sensitive radio technology inside
 The receiving signal is 10-20dB stronger than the basic WLAN end-user
 The transmitted signal is 5-6dB stronger at the access point side than with the basic
WLAN end-user
For best accuracy of the WLAN performance, the Sapphire Eye location should be selected so that:
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4 Installing 7signal Sapphire
The average signal level for the managed WLAN access points are between -65dBm and 30dBm. The distance from access point should be > 10ft/3m.
NOTE: Eyes must not be located too close (> 3ft/1m) to any metal objects and places
surrounded by concrete walls.
The best installation location is easily verified with:

Site Miner: The Site Miner kit includes a Carat laptop and an Eye unit (with battery).

Site Survey signal level results
4.5.1 Indoor Eye Ceiling Installation
Attach the Indoor Eye sliding bracket onto a suspended ceiling T-rail using the two Twist Clips included
with the Eye, and two ¼-inch nuts. Or, secure the bracket with screws to any solid ceiling structure.
Slide the Indoor Eye onto the bracket and secure it with the #6 Phillips head screw.
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14
4 Installing 7signal Sapphire
15
On top of Eye unit there are three slots for screws. Insert screws (Pan Head Stainless Screw,
DIN 7985 M5x12) on top of the Eye unit. The head of the screw is supposed to have few
millimeters of space between the inserts on the unit top.
Afix the ceiling mounting plate to the ceiling (pictured right below).
Mount the Eye unit on the ceiling mounting plate by inserting the screw tops into the plate holes.
Make sure that the marking ‘CABLE’ is pointed towards connectors. Turn the unit and feel it
snatching into the plate.
4.5.3 Wall Mount Installation (optional)
On top of Eye unit there are three slots for screws. Insert screw thread taps (Socket Set Screw
Cone Point, DIN 914, M5x20) on top of the Eye unit. In wall-mounting the screw does not have
any head.
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4.5.2 Standard Eye Ceiling Installation
4 Installing 7signal Sapphire
16
There are three elliptical holes in the wall-mount mechanics. Mount the Eye unit by pushing the
screws on top of the unit through the wall-mount mechanics. From the top-side of the
mechanics use the nuts to attach the unit to the mechanics.
4.5.4 Pole Mount (optional)
In pole install, the wall-mount is attached to any pole by using mechanics. Screw the provided back plate
to the wall-mount mechanics. Push the U bar through the back plate. Follow the wall-mount instructions
from here on.
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Attach the wall mount bracket to the wall on its rectangular side. The longest side of the triangle
should face downward towards the ground.
4 Installing 7signal Sapphire
The Site Survey results are valuable for Eye location estimation. The Eye location is good if the Site
Survey heat map shows >-80dBm signal level from all the access points.
The Site Survey results are valuable for Eye location selection
Verify the signal levels also from the far end access points
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4.5.5 Eye installation examples
17
4 Installing 7signal Sapphire
18
7signal Sapphire Deployment Guide Release 5.0
The external antenna is useful in the environment where shafts or thick walls are attenuating radio too
much.
4.6 Installing 7signal Sapphire software
The 7signal Sapphire software can be found from 7signal Sapphire Installation CD.
Root privileges are needed for installation of Sapphire components, except for Carat GUI.
4.6.1 Carat server installation (Linux 32 bit and 64 bit)
Copy the installer files from the delivery medium to for example /home directory.
NOTE! Do not use /tmp directory.
- The installation can be cancelled and restarted anytime by typing CTRL+C
32 bit system:
Step 1: Change to the directory where installer was copied and execute the installer.
If you wish to install the Carat server without in-bundled Eye software packages, issue command:
# ./7signal-Carat-x.x-x.x-i686-installer.bin
If you wish to install the Carat server within-bundled Eye software packages, issue command:
# ./7signal-Carat-x.x-x.x-full-i686-installer.bin
64 bit system:
Step 1: Change to the directory where installer was copied and execute the installer.
If you wish to install the Carat server without in-bundled Eye software packages, issue command:
# ./7signal-Carat-x.x-x.x-x64-installer.bin
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# ./7signal-Carat-x.x-x.x-full-x64-installer.bin
Step 2: Define the database essential parameters:
Alternative 1: Carat DBMS is not installed yet
As the DBMS will be running in the same host, it is recommended to use the defaults.
Checking md5sum .. OK
…
Extracting installer, please wait ...
Verifying installer, please wait ...
Checksum : da5730017b795b61bd8d9c55d7c76f78
Calculated : da5730017b795b61bd8d9c55d7c76f78
Unpacking data files ...
Launching installer.
Checking for required tools..
Checking unzip .. OK
Checking sed .. OK
…
Checking previous installations...
Installations were not found
Enter location to which 7signal Sapphire Carat server will be installed [/opt/7signal]: 
Copying Eye softwares to SW repository..
Trying to locate 7signal DBMS installation. Please wait ...
DBMS installation was not found. Do you want to specify DB properties manually
(defaults: database host localhost, username 'db7sign', TCP port 7722) [y/N]? 
Alternative 2: Carat DBMS is already installed
Since the DBMS is already installed, the Carat installer can determine DB configuration automatically.
Defaults values should be applied.
…
Extracting installer, please wait ...
Verifying installer, please wait ...
…
Unpacking data files ...
Launching installer.
…
Checking previous installations...
Installations were not found
Enter location to which 7signal Sapphire Carat server will be installed [/opt/7signal]: 
Trying to locate 7signal DBMS installation. Please wait ...
DBMS installation found at /opt/7signal/dbms.
Do you want to use DB user configuration found from this location [Y/n]? 
Configured DB user is db7sign
Configured DB port number is 7722
Step 3: Setup host address for RMI server:
Localhost or 127.0.0.1 for the IP address should not be used, as this information shall be used by RMI
server and it needs to know the external address in order to serve the remotely connecting clients:
Please enter host name or IP address to which the Carat clients will be connecting to
[192.168.0.2]:  
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If you wish to install the Carat server within-bundled Eye software packages, issue command:
19
4 Installing 7signal Sapphire
20
The installer asks for the maximum memory that Carat server is allowed to use. Typical amount of memory
is about 30-50% of available RAM in megabytes:
Please enter max. amount of memory that the Carat server can use (MB): <512-8192>
IMPORTANT:
Notice that maximum amount of memory that can be configured in 32 bit systems is 2048
Step 5: Install certificate package (and passwords):
The certificate packages and related password are in separate delivery medium.
Alternative 1: Install certificates and passwords from separate packages
Typically, certificate packages and password packages are delivered separately. Press enter when the
installer asks location of 7signal-all.tar.gz certificate package:
Please enter location of archive file (-7signal-all.tar.gz): 
Next, the installer asks for location of the certificate package 7signal-certs.tar.gz. Enter the name of the
directory in which the certificate package resides:
Please enter location of certificate archive file (-7signal-certs.tar.gz): 
Found file //-7signal-certs.tar.gz. Do wish to use it [Y/n]?

The installer extracts and verifies required certificates from the certificate package:
Validating archive..
Archive valid.
Next, the installer asks for location of the password package 7signal-pwds.tar.gz. Enter the name of the
directory in which the password package resides:
Please enter location of certificate archive file (-7signal-pwds.tar.gz): 
Found file //-7signal-pwds.tar.gz. Do wish to use it [Y/n]?

The installer extracts and installs required certificates and passwords from the certificate and password
packages:
Validating archive..
Archive valid.
Extracting files..
Extracting passwords..
Alternative 2: Install certificates and passwords from single package
Certificates and passwords are delivered in a single package. The installer asks for location of the
package 7signal-all.tar.gz. Enter the name of the directory in which the package resides:
Please enter location of archive file (-7signal-all.tar.gz): 
Found file // -7signal-all.tar.gz. Do wish to use it [Y/n]?

The installer extracts, verifies and installs required certificates and passwords from the package:
Validating archive..
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Step 4: Setup maximum memory
4 Installing 7signal Sapphire
21
Step 6: The license file location:
The license file is created for each customer individually. It is in the same delivery medium with the
certificate packages.
The installer asks for location of the license file. Enter path and file name of the license file and press
enter:
Please enter location and name of Carat license file (//.lic): 
It is also possible to not install the license file at this point. This can be done by pressing enter without any
input.
Alternatives:
a) Enter location and name of the license (.lic) file
b) Proceed installation without installing license. You must
install the license by using '7carat install set' command before
starting the Carat server.
c) Cancel installation
If b) is selected, user can install license later with command ‘7carat license set ’
Step 7: Finish installation:
After the license file has been installed, the installation finishes automatically:
Creating carat7 user...
Copying init script..
Installing init script..
Extracting Carat package...
Copying Carat to /opt/7signal...
Installing Java runtime environment...
Extracting JRE...
Installing JRE...
JRE install directory is jre1.6.0_17
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
Installing configuration file.
Installing license file...
Installing 7carat tool...
Installing 7edp tool...
Modifying file permissions...
Creating uninstaller...
Saving configuration.
Done.
The installation is now finished.
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Archive valid.
Extracting files..
Extracting passwords..
4 Installing 7signal Sapphire
22
Prerequisities
The operating system installation may not have all the necessary components for DBMS installation.
Please check the following items:

IP address of the server must be resolvable to DNS name. This can be achieved by following
procedures:
o Server has been added to DNS
o Hosts file contain the DNS name.

more /etc/hosts

edit the hosts file if needed
Installation
rd
The DBMS for Linux comes as a file of type bin that contains both the script and 3 party installation
package for DB2 database. There is another version of the DBMS installer that does not contain the actual
DB2 package, which is suitable for upgrades.
Copy 7signal-DBMS-installer from delivery medium to for example /root directory.
NOTE! Do not use /tmp directory.
Alternative 1: Install DBMS database uninterrupted with default settings
32 bit systems:
Issue command:
# ./7signal-DBMS-with-DB2-x.x-x.x-i686-installer.bin –s
64 bit systems:
Issue command:
# ./7signal-DBMS-with-DB2-x.x-x.x-x64-installer.bin –s
The silent install does not require input as all the options shall use default settings. After the installation is
finished, the DB2 has been installed and databases have been created.
Alternative 2: Install DBMS database interactively
32 bit systems:
Issue command:
# ./7signal-DBMS-with-DB2-x.x-x.x-i686-installer.bin
64 bit systems:
Issue command:
# ./7signal-DBMS-with-DB2-x.x-x.x-x64-installer.bin
The installer starts to install 7signal DBMS:
Checking md5sum .. OK
…
Extracting installer, please wait ...
Verifying installer, please wait ...
…
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4.6.2 DBMS installation (Linux 32 bit and 64 bit)
4 Installing 7signal Sapphire
23
The question above is asked if there is a 7signal Carat installation on the host .
DBMS directory
: /opt/7signal/dbms
DB2 installation package location : .installer/v10.5fp1_linux...tar.gz
Target directory
: /opt/ibm/db2
untarring DB2...
Creating DB user..
Configured DB user is db7sign
Configured DB port number is 7722
Are db7sign and db7adm user accounts already created [y/N]?
If you have pre-created db7sign and db7adm users (this is sometimes necessary, depending on host
system configuration), answer “y”, otherwise you can let the installer create the user accounts by
answering “n”.
Creating group db7sign..
Group GID is 487. Creating user db7sign..
User db7sign home directory is in directory /home. Setting user password...
User UID is 493.
DB2 instance user home directory is /home/db7sign
Do you want to specify DB admin manually [y/N]? 
The installer allows defining the database user and the communication port. As supposedly the host is
dedicated to 7signal Sapphire, the defaults should work fine and are encouraged to be used.
The installer continues by installing DB2:
Instance user: db7sign
UID: 493
GID: 487
DAS user: db7adm
UID: 492
GID: 486
Preparing response file...
Installing DB2...
DBI1191I db2setup is installing and configuring DB2 according to the
If the Carat server is not installed yet, the installer asks some configuration parameters for the
database. Default values for these parameters are preferred.
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Unpacking data files ...
Launching installer.
Using v10.5fp1_linux.._expc.tar.gz installer.
Trying to locate existing installation...
Checking host  reachability.. OK.
Checking libaio .. OK
Checking mktemp .. OK
Checking sed .. OK
Checking tar .. OK
Checking su .. OK
Checking chmod .. OK
Checking chown .. OK
Checking basename .. OK
Checking dirname .. OK
Checking grep .. OK
Locating 7signal Sapphire Carat installation. Please wait ...
Carat installation found at /opt/7signal/Carat.
DB tools directory will be /opt/7signal/dbms
Do you want to use DB configuration found from this location [Y/n]? 
4 Installing 7signal Sapphire
24
The execution completed successfully.
For more information see the DB2 installation log at "/tmp/db2setup.log".
IBM DB2 installed.
Creating uninstaller...
Creating DB schema generator...
Creating directory /opt/7signal/dbms/vx.x-x.x
Installing 7db tool..
Installing 7signal DB backup & restore tool..
Installing 7signal DB2 library..
Installing 7signal DB2 utilities..
SQL1063N DB2START processing was successful.
Enter location for databases [/home/db7sign]:(See NOTE below)
The database location defaults to the /home file system just like the database logs that are configured
below.
NOTE! This default database location is not recommended, if the /home file system is not
backed up or otherwise replicated, or does not have enough disk space. The logs and the
actual database should always reside in separate file systems, preferably on RAIDed,
separate physical devices.
Database must be always on local disk, for example, not on NFS mount!
The installer continues and the database creation takes several minutes:
7SIGNAL creating management database...
7SIGNAL creating measurement database...
7SIGNAL creating security database...
Do you want to change the default database logging method (circular logging) to infinite archival
logging [y/N]? 
It is encouraged to make the install with circular logging. The infinite archival logging requires design and
practically endless storage device. The instructions for moving to infinite archival logging are in the Carat
User Manual among other detailed backup process design issues.
The next step is to specify location for database log files. Log file location defaults to the /home file
system just like the actual database.
Enter location for Management DB log files
[/home/db7sign/db7sign/NODE0000/SQL00001/SQLOGDIR/]: 
OK. Using default.
Enter location for Measurement DB log files
[/home/db7sign/db7sign/NODE0000/SQL00002/SQLOGDIR/]: 
OK. Using default.
Enter location for Security DB log files
[/home/db7sign/db7sign/NODE0000/SQL00003/SQLOGDIR/]: 
OK. Using default.
The installer is now finished. The DB2 is now installed, up and running.
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7signal Sapphire Deployment Guide Release 5.0
response file provided. Please wait.
4 Installing 7signal Sapphire
25
Copy 7signal-Analyzer-installer from the delivery medium to e.g. /home directory.
NOTE! Do not use /tmp directory.
Step 1: Change to the directory where installer was copied and install Analyzer server
32 bit systems:
Issue command:
# ./7signal-Analyzer-x.x-x.x-i686-installer.bin
64 bit systems:
Issue command:
# ./7signal-Analyzer-x.x-x.x-x64-installer.bin
Step 2: The installation directory:
Give the location in the file system to install the Analyzer server:
Checking md5sum .. OK
…
Extracting installer, please wait ...
Verifying installer, please wait ...
…
Unpacking data files ...
Launching installer.
Checking previous installations ...
Checking sed .. OK
…
No previous installation found.
Enter location to which 7signal Sapphire Analyzer will be installed,
installer will create a '/Analyzer/' directory under the given path [/opt/7signal]: 
Step 3: Carat server IP address:
The Analyzer server should run in the same host than the Carat server and therefore localhost IP address
is suitable:
Configuration for:
* /opt/7signal/Analyzer/apache-tomcat-5.5.26/conf/Catalina/localhost/7signal.xml
* /opt/7signal/Analyzer/webapps/WEB-INF/web.xml
Enter the DB2 username [db7sign]: 
Enter the DB2 password (empty keeps the existing password):
Password: 
OK. Keeping old password
Enter the location of Carat server [127.0.0.1]: 
Step 4: Ports for Analyzer service:
As the host is expected to be dedicated for 7signal Sapphire, the default ports for HTTP and HTTPS
should work fine. However, the ports are freely configurable.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
4.6.3 Analyzer server installation (Linux 32 bit and 64 bit)
4 Installing 7signal Sapphire
26
Step 5: Install certificate package (and passwords):
The certificate packages and related password are in separate delivery medium.
Alternative 1: Install certificates and passwords from separate packages
Typically, certificate packages and password packages are delivered separately. Press enter when the
installer asks location of 7signal-all.tar.gz certificate package:
Please enter location of archive file (-7signal-all.tar.gz): 
Next, the installer asks for location of the certificate package 7signal-certs.tar.gz. Enter the name of the
directory in which the certificate package resides:
Please enter location of certificate archive file (-7signal-certs.tar.gz): 
Found file //-7signal-certs.tar.gz. Do wish to use it [Y/n]?

The installer extracts and verifies required certificates from the certificate package:
Validating archive..
Archive valid.
Next, the installer asks for location of the password package 7signal-pwds.tar.gz. Enter the name of the
directory in which the password package resides:
Please enter location of certificate archive file (-7signal-pwds.tar.gz): 
Found file //-7signal-pwds.tar.gz. Do wish to use it [Y/n]?

The installer extracts and installs required certificates and passwords from the certificate and password
packages:
Validating archive..
Archive valid.
Extracting files..
Extracting passwords..
Alternative 2: Install certificates and passwords from single package
Certificates and passwords are delivered in a single package. The installer asks for location of the
package 7signal-all.tar.gz. Enter the name of the directory in which the package resides:
Please enter location of archive file (-7signal-all.tar.gz): 
Found file // -7signal-all.tar.gz. Do wish to use it [Y/n]?

The installer extracts, verifies and installs required certificates and passwords from the package:
Validating archive..
Archive valid.
Extracting files..
Extracting passwords..
Step 6: Starting of Analyzer server:
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www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Configuration for:/opt/7signal/Analyzer/apache-tomcat-5.5.26/conf/server.xml
Enter the port for Analyzer HTTP server, most commonly 80 or 8080 [80]: 
When the non-SSL port is 80, then the preferred SSL port is 443.
Enter the SSL port for Analyzer HTTPS server [443]: 
4 Installing 7signal Sapphire
27
Updating files according to configuration ...
Installing Java runtime environment...
Extracting JRE...
Installing JRE...
JRE install directory is jre1.6.0_17
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
JRE installed to /opt/7signal/jre
Copying init script ...
Installing init script ...
Installing 7analyzer tool ...
Creating uninstaller ...
Checking Carat user ....
Creating and linking report directory ...
7signal Sapphire Analyzer install process finished.
HTTP server configured to URL: http://localhost:80/
Do you want to start Analyzer server now? [Y/n] 
Installation is finished.
4.6.4 Sonar Installation (Linux 32 bit and 64 bit)
Copy 7signal Sonar installer from the delivery medium e.g. to /home directory.
NOTE! Do not use /tmp directory.
Step 1: Change to the directory where installer was copied and install Sonar server
32 bit systems:
Issue command:
# ./7signal-Sonar-x.x-x.x-i686-installer.bin
64 bit systems:
Issue command:
# ./7signal-Sonar-x.x-x.x-x64-installer.bin
Step 2: Specify installation directory:
The installer extracts installation files and asks location for the installation:
…
Extracting installer, please wait ...
Verifying installer, please wait ...
…
Enter location to which 7signal Sonar server will be installed [/opt/7signal]: 
Step 3: Specify configuration parameters:
The installer asks some configuration parameters for Sonar installation. In general, default values can be
used:
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7signal Sapphire Deployment Guide Release 5.0
It is possible to start the server immediately. The requirement is that the database is up and running at the
Analyzer start-up:
4 Installing 7signal Sapphire
28
Enter port number for the server [80]: 
Checking that TCP port 80 is not in use.. Port 80 free.
Number of simultaneous clients reflects to the number of Eyes running tests against this Sonar installation:
Enter number of maximum simultaneous clients (1..50) [10]:  
VoIP tests require individual UDP port for each simultaneously running VoIP test. Ports are reserved as a
port range, starting from a port number specified by the user (default: 50000):
Enter first UDP port of UDP port pool [50000]:  
Next, enter the size of the port range. The default is 10, which means that 10 simultaneous VoIP tests can
be run against this Sonar:
Enter size of port pool (1..20) [10]: 
Last, specify the default logging level. By default, only errors are logged:
Enter log level (DEBUG,INFO,WARN,ERROR) [ERROR]: 
Step 4: Verify configuration:
The installer outputs the specified configuration. Verify the configuration and accept it:
Sonar configuration:
-------------------------------------------------Server name
: Sonar
Server port
: 80
Max. clients
: 10
MOS port pool start: 50000
MOS port pool size : 10
Log level
: ERROR
Is this configuration OK [Y/n] 
Step 5: Finish installation:
The installer finishes installation automatically:
Copying Sonar to /opt/7signal...
Configuring Sonar...
Extracting JRE...
Installing JRE…
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
Updating files according to configuration...
Copying init script..
Installing init script..
Creating uninstaller...
Done.
4.6.5 Carat GUI Installation (Linux)
Copy 7signal-Carat-GUI-installer from the delivery medium e.g. to /home directory.
NOTE! Do not use /tmp directory.
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www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Enter name for the Sonar server [Sonar]: 
4 Installing 7signal Sapphire
29
32 bit systems:
Issue command:
# ./7signal-Carat-Client-x.x-x.x-i686-installer.bin
64 bit systems:
Issue command:
# ./7signal-Carat-Client-x.x-x.x-x64-installer.bin
The installer starts:
Checking md5sum .. OK
…
Extracting installer, please wait ...
Verifying installer, please wait ...
…
Unpacking data files ...
Launching installer.
Step 2: Choose destination folder:
Enter the path for the desired destination folder:
Enter location to which 7signal Sapphire Carat client will be installed [/opt/7signal]: 
Checking unzip .. OK
…
Extracting Carat client package...
Copying Carat to /opt/7signal...
Installing Java runtime environment...
Extracting JRE...
Installing JRE...
JRE install directory is jre1.6.0_17
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
Updating files according to configuration...
Text viewer is gedit
PDF viewer is evince
Creating uninstaller...
Step 3: Install certificate package (and passwords):
The certificate packages and related password are in separate delivery medium.
Alternative 1: Install certificates and passwords from separate packages
Typically, certificate packages and password packages are delivered separately. Press enter when the
installer asks location of 7signal-all.tar.gz certificate package:
Please enter location of archive file (-7signal-all.tar.gz): 
Next, the installer asks for location of the certificate package 7signal-certs.tar.gz. Enter the name of the
directory in which the certificate package resides:
Please enter location of certificate archive file (-7signal-certs.tar.gz): 
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Step 1: Change to the directory where installer was copied and install Carat GUI
4 Installing 7signal Sapphire
30
The installer extracts and verifies required certificates from the certificate package:
Validating archive..
Archive valid.
Next, the installer asks for location of the password package 7signal-pwds.tar.gz. Enter the name of the
directory in which the password package resides:
Please enter location of certificate archive file (-7signal-pwds.tar.gz): 
Found file //-7signal-pwds.tar.gz. Do wish to use it [Y/n]?

The installer extracts and installs required certificates and passwords from the certificate and password
packages:
Validating archive..
Archive valid.
Extracting files..
Extracting passwords..
Alternative 2: Install certificates and passwords from single package
Certificates and passwords are delivered in a single package. The installer asks for location of the
package 7signal-all.tar.gz. Enter the name of the directory in which the package resides:
Please enter location of archive file (-7signal-all.tar.gz): 
Found file // -7signal-all.tar.gz. Do wish to use it [Y/n]?

The installer extracts, verifies and installs required certificates and passwords from the package:
Validating archive..
Archive valid.
Extracting files..
Extracting passwords..
Step 4: Finish installation:
The installer finishes installation automatically:
Finished.
The GUI client may be started from the install directory with the script run_client.sh. A desktop icon or
launcher is not generated automatically by the installer, because of lack of generic support for desktop
icons in Linux distributions.
4.6.6 Carat GUI Installation (Windows)
Note: Version number of Carat GUI used in these instructions may not be the one that is
going to be installed. However, the instructions are applicable to all Carat GUI versions.
Step 1: Execute Carat GUI installer:
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www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Found file //-7signal-certs.tar.gz. Do wish to use it [Y/n]?

4 Installing 7signal Sapphire
Step 2: Accept the License Agreement:
The distribution medium contains 7signal Sapphire Customer Terms document in the Documents folder.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
A double-click on the icon launches the following panel:
31
4 Installing 7signal Sapphire
Step 4: Select your 7signal.truststore file and type your truststore password:
The PKI encryption infrastructure requires Carat GUI to provide a certificate. The certificate is stored in a
truststore file. The truststore file and the password are delivered within the product package.
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7signal Sapphire Deployment Guide Release 5.0
Step 3: Define the installation destination folder:
32
4 Installing 7signal Sapphire
Step 6: Finish the installation:
Finish the installation. An icon for launching the Carat GUI client should be available on the desktop.
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www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Step 5: The package is being installed:
33
5 Upgrading Sapphire
5.1 Copy the latest Sapphire release to the hard disk
(Linux)
Step 1: Create new directory to the Carat server:
# mkdir /root/SapphireXXYY
Step 2: Change to the installer directory:
# cd /root/SapphireXXYY
Step 3: Copy the Sapphire Carat CD (X.X-Y.Y) to the install directory:
# cp –r //* /root/SapphireXXYY/
IMPORTANT: When upgrading from versions prior to 5.0, certificate package file needs to
be available on file system of the Carat server host.
5.2 Stop Sapphire solution (Linux)
NOTE: All Sapphire components running on the Carat server must be stopped before
upgrade.
Step 1: Stop the Carat server:
Stop the Carat server by issuing the command:
# 7carat stop
Command output should be the following:
7signal Sapphire Carat is running
Shutting down 7signal Sapphire Carat: OK
7signal Sapphire Carat is not running
Step 2: Stop the Analyzer server:
Stop the Analyzer server by issuing the command:
# 7analyzer stop (7loupe stop in version 3.2 or older)
Command output should be the following:
Shutting down 7signal Analyzer server: JRE_HOME is now set to = /opt/7signal/jre
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
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7signal Sapphire Deployment Guide Release 5.0
5 UPGRADING SAPPHIRE
34
5 Upgrading Sapphire
Attempting to shutdown the Apache Tomcat server... finished.
Killing possible Analyzer processes.. no processes to kill
7signal Analyzer server shutdown complete
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
in /opt/7signal/Analyzer/shutdown_analyzer_server.sh
35
5 Upgrading Sapphire
36
Step 1: Change to the Carat server installer directory:
# cd /root/SapphireXXYY/Carat_Server/linux
Step 2: Execute Carat server installer:
It is preferable to use “full” installer, as it contains in-bundled Eye software packages that make Eye
software updates more easier.
32 bit systems:
Start the installer by issuing the command:
# ./7signal-Carat-X.X-Y.Y-i686-full-installer.bin
64 bit systems:
Start the installer by issuing the command:
# ./7signal-Carat-X.X-Y.Y-x64-full-installer.bin
The installer starts and finds an existing installation:
Checking md5sum .. OK
…
Extracting installer, please wait ...
Verifying installer, please wait ...
…
Unpacking data files ...
Launching installer.
Checking for required tools..
Checking unzip .. OK
…
Checking previous installations...
Installations were found from /opt/7signal
Currently active version in directory /opt/7signal/Carat/vx.x-x.x/7signal
Active version is x.x.y.y
Found existing 7signal Sapphire Carat installations.
Confirm upgrade:
Do you want to upgrade from currently active version x.x.y.y to version X.X-Y.Y [Y/n]? 
Installer starts the upgrade process:
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7signal Sapphire Deployment Guide Release 5.0
5.3 Carat server upgrade (Linux 32 bit and 64 bit)
5 Upgrading Sapphire
37
The following configuration was found:
-------------------------------------Used JRE
: /opt/7signal/jre
DB host
: localhost
DB port number
: 7722
DB username
: db7sign
DB password (MD5)
: 98005a88379612249f9b656a6dfe8811 Copy keystore from
: /opt/7signal/Carat/v4.1-0.1/7signal/conf/carat.keystore
Copy GUI truststore from
: /opt/7signal/Carat/v4.1-0.1/7signal/conf/7signal.keystore
Copy license from
: /opt/7signal/Carat/v4.1-0.1/7signal/conf/license.xml
Collect clients
: true true
Eye keystore passwd (MD5)
: 236e61626c20c2358626cd6547575ffc GUI truststore password (MD5) : 236e61626c20c2358626cd6547575ffc RMI host address
: 10.10.10.8
Maximum memory (MB)
: 1024
Eye encryption certificate :
Eye encryption certificate pwd :
Target directory
: /opt/7signal
Is this configuration OK [Y/n]? 
OK. Performing installation by using previous configuration.
Extracting Carat package...
Copying Carat to /opt/7signal...
Installing Java runtime environment...
Extracting JRE...
Installing JRE...
JRE install directory is jre1.6.0_17
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
Installing configuration file.
When upgrading to the next major version, the installer asks for location of the new license file. Enter path
and file name of the license file and press enter:
Please enter location and name of Carat license file (//.lic):  
Installing license file...
Copying init script..
Installing init script..
When upgrading from versions prior to 5.0, installer asks location of certificate package. Enter full path
name of the certificate package file:
Eye encryption certificate cannot be found in /opt/7signal/Carat/v5.0-0.0/7signal/conf/
Please enter location of archive file (-7signal-all.tar.gz): 
Found file /xxxx/yyyy/zzzzzz-7signal-all.tar.gz. Do wish to use it [Y/n]? 
Validating archive..
Archive valid.
Extracting files..
Extracting passwords..
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
OK. Starting upgrade process.
Copying Eye softwares to SW repository..
5 Upgrading Sapphire
Upgrade is ready after installer finishes.
5.4 DBMS upgrade (Linux)
Step 1: Change to the Carat database installer directory:
# cd /root/SapphireXXYY/Carat-output/Carat_DBMS/linux
Step 2: Execute DBMS installer in upgrade mode:
32 bit systems:
Issue command:
# ./7signal-DBMS-X.X-Y.Y-i686-installer.bin upgrade
64 bit systems:
Issue command:
# ./7signal-DBMS-X.X-Y.Y-x64-installer.bin upgrade
NOTE: The upgrade command must be used in order to save old measurement data!
The DBMS installer starts to upgrade the DBMS. When the installer asks some upgrade parameters,
default values provided are applicable in most of the installations. Upgrade process may take several
minutes.
Checking md5sum .. OK
Checking tar .. OK
Checking tail .. OK
Checking awk .. OK
Extracting installer, please wait ...
Verifying installer, please wait ...
Checksum : 3f630f68384c9e9f785e3e086d559206
Calculated : 3f630f68384c9e9f785e3e086d559206
Unpacking data files ...
Launching installer.
Trying to locate existing installation...
Found existing DB installation.
Starting to upgrade.
DBMS location : /opt/7signal/dbms
Configured DB user is db7sign
Configured DB port number is 7722
DB2 installed to
: /opt/ibm/db2
Current version
: 4.1-0.0
Version to which upgrade: 5.0-0.0
Enter location of JRE [/opt/7signal/jre]: 
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www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Installing 7carat tool...
Installing 7edp tool...
Modifying file permissions...
Creating uninstaller...
Saving configuration.
Done.
38
5 Upgrading Sapphire
Do you wish to backup databases before proceeding [Y/n] 
Enter directory to which the backed up databases are copied [/var/opt/7signal/dbms/backups]:
Do you wish to start database upgrade now [Y/n] 
Creating directory /opt/7signal/dbms/v5.0-0.0
connect to mgmt7
Database Connection Information
Database server
= DB2/LINUX 10.5.1
SQL authorization ID = DB7SIGN
Local database alias = MGMT7
…
Creating uninstaller...
Updating version information...
Database upgrade done.
DBMS upgrade is ready when the installer finishes.
5.5 Carat GUI upgrade (Linux 32 bit and 64 bit)
Step 1: Change to the Carat GUI installer directory:
# cd /root/SapphireXXYY/Carat_GUI/linux
Step 2: Execute Carat GUI installer:
32 bit systems:
Start the installer by issuing the command:
# ./7signal-Carat-Client-X.X-Y.Y-i686-installer.bin
64 bit systems:
Start the installer by issuing the command:
# ./7signal-Carat-Client-X.X-Y.Y-x64-installer.bin
The installer starts to upgrade the GUI. Confirm the upgrade when the installer asks for confirmation:
Checking md5sum .. OK
Checking tar .. OK
Checking tail .. OK
Checking awk .. OK
Extracting installer, please wait ...
Verifying installer, please wait ...
Checksum : caf31f50763ec344e4f39c6c0adaba70
Calculated : caf31f50763ec344e4f39c6c0adaba70
Unpacking data files ...
Launching installer.
Enter location to which 7signal Sapphire Carat client will be installed [/opt/7signal]: 
Checking unzip .. OK
Checking tar .. OK
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
JRE location : /opt/7signal/jre
Java location : /opt/7signal/jre/bin/java
39
5 Upgrading Sapphire
Copying Carat to /opt/7signal...
Installing Java runtime environment...
Extracting JRE...
Installing JRE...
JRE install directory is jre1.6.0_17
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
Updating files according to configuration...
Restoring configuration files..
Creating uninstaller...
Finished.
The GUI upgrade is ready when the installer finishes.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Checking mktemp .. OK
Checking sed .. OK
Checking grep .. OK
Checking awk .. OK
Extracting Carat client package...
Found existing installation on given location.
Do you want to upgrade [Y/n]? 
40
5 Upgrading Sapphire
41
Step 1: Change to the installer directory:
# cd /root/SapphireXXYY/Analyzer/linux
Step 2: Execute Analyzer server installer:
32 bit systems:
Start the installer by issuing the command:
# ./7signal-Analyzer-X.X-Y.Y-i686-installer.bin
64 bit systems:
Start the installer by issuing the command:
# ./7signal-Analyzer-X.X-Y.Y-x64-installer.bin
The installer starts to upgrade the Analyzer installation. Confirm the upgrade and apply default values for
questions asked by the installer:
Checking md5sum .. OK
…
Extracting installer, please wait ...
Verifying installer, please wait ...
…
Unpacking data files ...
Launching installer.
Checking previous installations ...
Checking sed .. OK
…
7signal Sapphire Analyzer installation found from /opt/7signal
Do you want to upgrade the previous Analyzer installation [Y/n]? 
Loading configuration from previous web.xml ...
Loading configuration from previous server.xml ...
TARGET_DIR
…
: /opt/7signal
Do you want to continue the upgrade with this configuration [Y/n]? 
Stopping currently running Analyzer ... Shutting down 7signal Sapphire Analyzer server:
Attempting to shutdown the Apache Tomcat server... finished.
7signal Sapphire Analyzer server shutdown complete
shutdown successful.
Extracting Analyzer package ...
Updating files according to configuration ...
Installing Java runtime environment...
Extracting JRE...
Installing JRE...
JRE install directory is jre1.6.0_17
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
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5.6 Analyzer server upgrade (Linux 32 bit and 64 bit)
5 Upgrading Sapphire
7signal Sapphire Analyzer install process finished.
HTTP server configured to URL: http://localhost:80/
Do you want to start Analyzer server now? [Y/n] 
Starting 7signal Sapphire Analyzer server: 7signal Sapphire Analyzer server start complete
7signal Sapphire Analyzer service commands:
service 7signalAnalyzer start : Starts Analyzer server
(Shortcut: 7analyzer s)
service 7signalAnalyzer stop : Stops Analyzer server
(Shortcut: 7analyzer x)
service 7signalAnalyzer restart : Restarts Analyzer server
(Shortcut: 7analyzer r)
service 7signalAnalyzer status : Shows if the server is running or not (Shortcut: 7analyzer
status)
To learn more about the 7analyzer-command, simply type command '7analyzer' without any
parameters.
7signal Sapphire Analyzer server is running
The Analyzer server upgrade is ready when the installer finishes.
5.7 Sonar upgrade (Linux 32 bit and 64 bit)
Step 1: Create install directory to the Sonar server:
# mkdir /root/SapphireXXYY/
Step 3: Copy the Sapphire Sonar CD (X.X-Y.Y) to the install directory:
# cp –r / /root/SapphireXXYY/
Step 4: Change to the installer directory:
# cd /root/SapphireXXYY/Sonar/linux
Step 5: Execute Sonar server installer:
32 bit systems:
Start the installer by issuing the command:
# ./7signal-Sonar-X.X-Y.Y-i686-installer.bin
64 bit systems:
Start the installer by issuing the command:
# ./7signal-Sonar-X.X-Y.Y-i686-installer.bin
The installer starts to upgrade the Sonar installation. Confirm the upgrade and accept the current
configuration:
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JRE installed to /opt/7signal/jre
Copying init script ...
Installing init script ...
Installing 7analyzer tool ...
Creating uninstaller ...
Checking Carat user ....
Creating and linking report directory ...
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5 Upgrading Sapphire
Starting to upgrade.
Stopping Sonar..
Waiting until Sonar has shut down ...
Getting current configuration..
Checking that TCP port 80 is not in use.. Port 80 free.
Sonar configuration:
-------------------------------------------------Server name
: Sonar
Server port
: 80
Max. clients
: 10
MOS port pool start: 50000
MOS port pool size : 10
Log level
: ERROR
Is this configuration OK [Y/n] 
Copying Sonar to /opt/7signal...
Configuring Sonar...
Installing Java runtime environment...
Extracting JRE...
Installing JRE...
JRE install directory is jre1.6.0_17
JRE already installed, checking if it is up to date
Installed version: 1.6.0_17-b04
New version
: 1.6.0_17-b04
JRE does not need to be updated.
Updating files according to configuration...
Copying init script..
Installing init script..
Creating uninstaller...
Starting Sonar server..
Starting 7signal Sonar: OK
Done.
The Sonar server upgrade is ready when the installer finishes.
5.8 Carat GUI upgrade (Windows)
Step 1: Install the installation CD to the Windows host:
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Checking md5sum .. OK
Checking tar .. OK
Checking tail .. OK
Checking awk .. OK
Extracting installer, please wait ...
Verifying installer, please wait ...
Checksum : 197c6a5fd66d9bb1fd30c1147243acb2
Calculated : 197c6a5fd66d9bb1fd30c1147243acb2
Unpacking data files ...
Launching installer.
Sonar installation found from /opt/7signal.
Do you want to upgrade [Y/n]? 
43
5 Upgrading Sapphire
Execute the windows installer Carat_GUI/win folder.
The installer starts and Welcome dialog is shown:
Click “Next” to proceed.
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Step 2: Execute Carat GUI installer:
44
5 Upgrading Sapphire
Click “Next” to proceed.
Step 4: Select the installation destination folder
Browse the folder to which the Carat GUI is currently installed. Click “Next” to proceed.
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Step 3: Accept the License Agreement:
45
5 Upgrading Sapphire
46
Leave empty if Windows client has
already been installed before
Click “Install” button (the original 7signal.truststore file and truststore password will be selected
automatically).
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Step 5: Proceed with the current encryption certificates:
5 Upgrading Sapphire
Click “Finish” button after installation is complete:
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Step 6: Wait installation to be completed:
47
5 Upgrading Sapphire
48
After all components have been upgraded, start the Carat and Analyzer servers.
Step 1: Start the Carat server:
Start the Carat server by issuing the command:
# 7carat start
The Carat server starts in couple of seconds:
7signal Sapphire Carat is not running
Starting 7signal Sapphire Carat: OK
7signal Sapphire Carat is not running
7signal Sapphire Carat is not running
7signal Sapphire Carat is running
Step 2: Start the Analyzer server:
Start the Analyzer server by issuing the command:
# 7analyzer start
The Analyzer server starts in couple of seconds:
Starting 7signal Analyzer server: 7signal Analyzer server start complete
7signal Analyzer server is not running
7signal Analyzer server is running
5.10 Eye upgrade
5.10.1 Eye upgrade (GUI)
Note: The Eye SW version numbers in these instructions may not be the one that is going to
be installed. However, the instructions are applicable to all SW versions.
Step 1: Start the Carat GUI:
Step 2: If necessary, install new software version to Carat,:
This step needs to be executed only if Carat was updated without in-bundled Eye software packages (i.e.
“full” version was not used).
Login as solution admin user.
Open the “Manage | Eye Software Management | SW repository management” view
Select “Import”
Browse the Eye software installer
APU3 installers are for 802.11a/b/g/n Eyes
APU2 installers are for 802.11a/b/g Eyes
x86 installers are for Soft Eyes
armv6 installers are for Micro Eyes
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5.9 Start Sapphire solution (Linux)
5 Upgrading Sapphire
Select the desired installer, select “Open”
Eye software versions available is Carat are populated on the list:
Import installers for all needed platforms (Soft and Micro Eye SWs, if necessary)
Close the “Eye SW repository management” view.
Step 3: Upgrade Eye software to Eye units:
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5 Upgrading Sapphire
Open the “Manage | Eye Software Management | Eye software update” view
If a software update is available for some Eyes, the software version and the name of the Eye
unit appear on a popup-window:
To update software version to Eye, select “OK”
Software is uploaded and installed to Eye units
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Login as configurator user.
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5 Upgrading Sapphire
After the installation is complete, close the “Eye software update view”
5.10.2 Eye upgrade (command line)
Step 1: Change to the Eye installer directory:
# cd /root/SapphireXXYY/Carat_CD/Eye
Step 2: Copy the SW to Eye unit:
802.11a/b/g unit:
# scp 7signal-eye-v0X.YY-APU2–installer.bin root@:/nand
802.11a/b/g/n unit:
# scp 7signal-eye-v0X.YY-APU3–installer.bin root@:/nand
Soft Eye:
# scp 7signal-eye-v0X.YY-x86–installer.bin root@:
Micro Eye:
# scp 7signal-eye-v0X.YY-armv6–installer.bin root@:
Step 3: Login to Eye:
# ssh root@
Step 4: Install the Eye new SW package:
802.11a/b/g unit and 802.11a/b/g/n units:
[root@Eye]# cd /nand
802.11a/b/g unit:
[root@Eye]# ./7signal-eye-v0X.YY-APU2–installer.bin
802.11a/b/g/n unit:
[root@Eye]# ./7signal-eye-v0X.YY-APU3–installer.bin
Soft Eye:
[root@Eye]# ./7signal-eye-v0X.YY-x86–installer.bin
Micro Eye:
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5 Upgrading Sapphire
Step 5: Restart:
802.11a/b/g unit and 802.11a/b/g/n units:
[root@Eye]# reboot
Soft Eye:
[root@Eye]# service 7signalEye restart
Micro Eye:
[root@Eye]# systemctl restart 7signalEye.service
5.11 Start Automated Testing
Automated testing is in stopped state after the Sapphire has been upgraded.
Step 1: Start Carat GUI:
Step 2: Start Automated Testing:
Select “Tools | Start Automated Testing”.
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[root@raspi]# ./7signal-eye-v0X.YY-armv6–installer.bin
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6 Uninstalling Sapphire
53
6.1 Uninstall Analyzer server (Linux 32 bit and 64 bit)
Step 1: Stop Analyzer server:
Login to Carat host and stop the Analyzer server by issuing the command:
# 7analyzer stop
Step 2: Uninstall Analyzer server:
Change to Analyzer installation directory:
# cd 
Uninstall the Analyzer server by issuing the command:
# ./analyzer_server_uninstall.sh
The uninstaller script starts. Confirm uninstall by entering “y”:
7signal Sapphire Analyzer server will be removed (/opt/7signal/Analyzer). Are you sure [y/N]? y
The uninstaller script starts to uninstall the Analyzer server:
Removing files...
Done.
The uninstallation is finished when the script is ready.
6.2 Uninstall Carat server (Linux 32 bit and 64 bit)
Step 1: Stop Carat server:
Login to Carat host and stop the Carat server by issuing the command:
# 7carat stop
Step 2: Uninstall Carat server:
Change to Carat installation directory:
# cd //vX.X-Y.Y/
Uninstall the Carat server by issuing the command:
# ./carat_uninstall.sh
The uninstaller script starts. Confirm uninstall by entering “y”:
7signal Sapphire Carat, related user account and home directory will be removed. Are you sure
[y/N]? y
The uninstaller script starts to uninstall the Carat server:
Stopping 7signal Sapphire Carat..
Shutting down 7signal Sapphire Carat: 7signal Sapphire Carat is not running
Removing init script..
Removing files...
Removing user account and group...
Done.
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6 UNINSTALLING SAPPHIRE
6 Uninstalling Sapphire
6.3 Uninstall DBMS (Linux 32 and 64 bit)
The Carat and Analyzer servers must be uninstalled before DBMS can be uninstalled. See
chapters 6.1 and 6.2.
Login to Carat host and change to DBMS installation directory. It is the parent directory of former Carat
installation :
# cd /
Uninstall the DBMS by issuing the command:
# ./uninstall-dbms.sh
The uninstaller script starts. Confirm uninstall by entering “y”:
DB2 and related user accounts will be removed. Are you sure [y/N]? y
Resolving log directories...
- MGMT7 log directory is /home/db7sign/db7sign/NODE0000/SQL00001/LOGSTREAM0000/
- MEAS7 log directory is /home/db7sign/db7sign/NODE0000/SQL00002/LOGSTREAM0000/
- SECUR7 log directory is /home/db7sign/db7sign/NODE0000/SQL00003/LOGSTREAM0000/
Resolve logging method...
- MGMT7 database uses circular logging.
- MEAS7 database uses circular logging.
- SECUR7 database uses circular logging.
Resolving database directory ...
- Databases on /home/db7sign
Stopping DB2...
SQL1064N DB2STOP processing was successful.
Stopping applications...
Removing DB instance...
DBI1446I The db2idrop command is running.
DB2 installation is being initialized.
Total number of tasks to be performed: 2
Total estimated time for all tasks to be performed: 305 second(s)
Task #1 start
Description: Initializing instance list
Estimated time 5 second(s)
For example, if Carat server was installed to /opt/7signal/Carat, the DBMS installation
directory is /opt/7dignal/dbms.
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The uninstallation is finished when the script is ready.
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6 Uninstalling Sapphire
Task #2 start
Description: Configuring DB2 instances
Estimated time 300 second(s)
Task #2 end
The execution completed successfully.
For more information see the DB2 installation log at "/tmp/db2idrop.log.15436".
Required: Review the following log file also for warnings or errors:
"/tmp/db2idrop_local.log.*"
DBI1070I Program db2idrop completed successfully.
Dropping DAS...
DBI1070I Program dasdrop completed successfully.
Running DB2 uninstaller...
DBI1016I Program db2_deinstall is performing uninstallation. Please
wait.
The execution completed successfully.
For more information see the DB2 uninstallation log at
"/tmp/db2_deinstall.log.20127".
Removing files...
Removing service definitions..
DB2 uninstalled. Removing database users..
Removing product information..
Removing remaining directories ..
Done.
The uninstallation is finished when the script is ready.
6.4 Uninstall Carat GUI (Linux 32 bit and 64 bit)
Login to host and change to Carat GUI installation directory (directory ClientGUICarat on installation
path):
# cd /
Uninstall the DBMS by issuing the command:
# ./carat_client_uninstall.sh
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Task #1 end
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6 Uninstalling Sapphire
7signal Sapphire Carat client will be removed. Are you sure [y/N]? y
The uninstaller script starts to uninstall the Carat server:
Removing files...
Done.
The uninstallation is finished when the script is ready.
6.5 Uninstall Carat GUI (Windows)
Open Start Menu, browse to “7signal Sapphire Carat Client” submenu. Choose “Uninstall”:
The uninstaller starts. Confirm uninstallation by clicking “Yes”:
The uninstaller uninstalls the Carat GUI. Click “Ok” when uninstaller has finished.
6.6 Uninstall Sonar (Linux 32 bit and 64 bit)
Step 1: Stop Sonar server:
Login to Sonar host and stop the Sonar server by issuing the command:
# service 7signalSonar stop
Step 2: Uninstall Sonar server:
Change to Sonar installation directory (e.g. /opt/7signal/Sonar):
# cd /
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The uninstaller script starts. Confirm uninstall by entering “y”:
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6 Uninstalling Sapphire
# ./sonar_uninstall.sh
The uninstaller script starts. Confirm uninstall by entering “y”:
7signal Sonar will be removed. Are you sure [y/N]? y
The uninstaller script starts to uninstall the Sonar server:
Stopping 7signal Sonar..
Shutting down 7signal Sonar: 7signal Sonar is not running
Removing init script..
Removing files...
Done.
The uninstallation is finished when the script is ready.
6.7 Uninstall Soft Eye
Login to Soft Eye laptop and change to Eye Software installation directory (e.g. /opt/7signal/Eye):
# cd /
Uninstall Eye Software by issuing the command:
# ./eye_uninstall.sh
The uninstaller script starts. Confirm uninstall by entering “y”:
7signal Eye will be removed. Are you sure [y/N]? y
Stopping 7signal Eye..
Removing init script..
Removing 7config..
Removing files...
Done.
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Uninstall Sonar by issuing the command:
57
7 Log Settings
58
All 7signal Sapphire elements have logging capability.
7.1 Carat server log
The log file - server.log - is located in /opt/7signal/Carat/7signal. The directory contains older log files as
well named server.log.* where by default the asterisk (*) is in range of 1..5. Altogether, there is one active
log file named server.log and five files for circulating the files. The oldest logs do get overwritten.
To check the latest logs one should issue the following command:
# 7carat log
For continuous real-time logging:
# 7carat log -f
The Carat log level can be checked or changed by using loglevel command of 7carat tool (for example,
from INFO to DEBUG which produces much more detailed information):
# 7carat loglevel show
# 7carat loglevel set DEBUG
Notice that Carat server has to be restarted in order to take the changed log level into use.
7.2 Carat GUI log
In Windows XP by default the log file - client.log - is located in folder
\Program Files\7signal Sapphire Carat Client\7signal
In Windows 7 by default the log file - client.log - is located in folder
\Users\user_name\AppData\Roaming\7signal\logs
In Linux the log file - client.log - is located in start-up folder (if launched from desktop icon, user’s home
directory).
7.3 Eye log
NOTE: as this is Eye logging, all the commands are to be given in the prompt of the
monitoring station, not in Carat or Sonar server.
The Eye unit has an in-memory circular log that can be followed real-time with the following command:
# logread -f
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7 LOG SETTINGS
7 Log Settings
59
# logread
The logging can be directed to rotating log files instead of the ring buffer with 7config log – command.
Name and location of the log files depends on Eye hardware version:


Eye for 802.11a/b/g: /nand/syslog
Eye for 802.11a/b/g/n: /var/log/messages
In order to change logging to log files, issue the following command:
# 7config log set target persistent
To change logging back to ring buffer, use the following command:
# 7config log set target buffer
The following command shows the log level and log target information:
# 7config log show
7.4 Soft and Micro Eye log
Soft and Micro Eyes utilize syslog of the OS distribution. By default, logs will appear to file
/var/log/messages.
In order to get Eye Software debug log messages to a log file, debug logging must be enabled in syslog
configuration file.
Log in to Soft or Micro Eye and open file /etc/rsyslog.conf in an editor. Add rule for debug logs, e.g. after
cron log rule:
# Log cron stuff
cron.*
/var/log/cron
*.debug
/var/log/debug
Save the file and restart rsyslog:
Soft Eye:
# service rsyslog restart
Micro Eye:
# systemctl restart rsyslog.service
In order to enable Eye Software debug logging mode, issue commands:
# 7config log set default DEBUG
# 7config run restart
7.5 Analyzer log
Analyzer is based on Tomcat so the log file is named catalina.out and is by default in directory //apache-tomcat-/logs.
Tool to follow the most recent logging is
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Without any arguments the command shows of the whole log and returns immediately:
7 Log Settings
and for continuous monitoring:
# 7analyzer log -f
7.6 Sonar log (Linux)
The log file - sonar-server.log - is located by default in //Sonar/log.
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# 7analyzer log
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8 Sapphire Process Management
61
8.1 Carat
Carat is a service in Linux systems. However, the Carat process is supposed to be used by 7signal tool
called 7carat:
# 7carat 
start
stop
restart
status
8.2 Analyzer
Analyzer is a service in Linux systems. However, the Analyzer process is supposed to be used by 7signal
tool called 7analyzer:
# 7analyzer 
start
stop
restart
status
8.3 Sonar
Sonar is a service in Linux systems:
# service 7signalSonar 
start
stop
restart
status
8.4 Eye
NOTE: The following command requires session in the monitoring station.
The utility 7config controls the Eye configuration. See more details on the tool on chapter 10. The process
is controlled with command group run.
# 7config run 
start
stop
restart
status
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8 SAPPHIRE PROCESS MANAGEMENT
9 Troubleshoot
9.1 GUI client cannot connect to Carat server
1.
2.
3.
4.
5.
Check that username and password are correct in the GUI
Check that Carat server is running
a. run 7carat status
b. read the Carat server log
c. if necessary, issue command 7carat start and go to b)
Check that GUI port 47777 (default) is open in the firewall of the GUI host
Check that RMI port 1099 (default) is open in the firewall of the GUI host
Check that the Carat server RMI address is the right one in the GUI host
a. The script run_7signal_Carat_mgmt_server.sh contains the IP address as
_rmiserver_prop variable.
i. the default location for the script is /opt/7signal/Carat/7signal/
b. Check that this variable has the right Carat server address
9.2 Cannot add Eye unit
1.
2.
3.
4.
Check that license.xml file is located in the Carat server
a. Check the Carat server log for possible license errors
b. Check the existence of the file
i. The default location for the license file is /opt/7signal/Carat/7signal/conf
c. The file permission should be 744.
d. Check the contents of the file to see any anomalies
Run 7config verify command in Eye unit
Check that maximum number of Eye’s (license defines) is not exceeded.
Check that carat.keystore is located in the Carat server
a. the default folder location is /opt/7signal/Carat/7signal/conf
9.3 No access to Sonar server, active test failed
1.
2.
3.
4.
5.
6.
7.
Check that Sonar server is configured correctly to Carat (Manage|Test endpoints)
a. IP address and Sonar port
Check the process at the Sonar host with the command
a. service 7signalSonar status
b. Remotely one can telnet  
i. Sonar opens the connection and closes it after 1 second of idle time
Check Sonar log for error messages
Check that Sonar ports are open in the firewall(s)
Check that the WLAN encryption key has correct definition
Check that the key is bound to the managed network
Check connectivity options and requirements for Eye and Sonar
9.4 Analyzer client cannot connect to Carat server
Analyzer and Carat are both run in the Carat host machine.
1.
2.
3.
4.
5.
Check that username and password are correct
Check Analyzer log for error messages
a. Run command 7analyzer log
Check that Analyzer server is running
a. Run command 7analyzer status
Check Carat log for error messages
a. Run command 7carat log
Check that carat server is running
a. Run command 7carat status
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9 TROUBLESHOOT
62
9 Troubleshoot
63
In order to find out the Eyes IP address, the MAC (Ethernet) address of the Eye must be
known.
1.
2.
Connect Eye to a Carat host directly with an Ethernet cable (i.e. Carat and Eye have to be in the
same LAN).
Use the 7edp utility (part of the Carat installation) to find out Eye’s IP address. The syntax of the
tool is the following:
7edp  
For example:
# 7edp eth0 00:19:F4:EE:01:31
7edp tool resolves the Eye’s IP address:
Sending EDP request
Waiting response..
Received EDP frame from Eye
Eye IP address is 192.168.3.42
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9.5 Eye IP address forgotten
10 Command-line utility for Eye
64
10.1 Overview
7config is a command line utility for configuring various things in Eye unit. Commands are divided into
thematic command groups so that each group contains one or more commands. A command may also
have an argument and a value.
Currently supported command groups are the following:









ip: IP address management.
keys: Key storage management.
ap: Access point configuration storage management.
conn: Connection management.
run: Software run-state management.
txp: External antenna configuration.
log: Log configuration
iface: Global interface management.
verify: System verification.
Command group specific help can be shown with command:
7config  help
General help can be shown with command:
7config help
10.2 7db IP command group4
This command group contains commands for configuring IP configuration of Eye
Ethernet interface. Currently, it is possible to show current IP configuration, set IP
address, network mask and default gateway address (or alternatively, use DHCP
configuration) of the management interface. It is also possible to take a backup from
current IP configuration, and restore the configuration from the backup.
7config ip   [VALUE]
'set' command arguments:
addr
Set IP address of management interface (eth0)
VALUE = Valid IPv4 address
mask
Set netmask of IP address of management address
VALUE = Valid IPv4 netmask in dotted format
(x.x.x.x)
port
Set management port
VALUE = TCP port number
gateway Set IP address of default gateway (optional)
VALUE = Valid IPv4 address
IP command group is not available in Soft and Micro Eyes, as they have their own utilities and
processes for IP configuration management.
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10 COMMAND-LINE UTILITY FOR EYE
10 Command-line utility for Eye
65
Examples:
Setting IP address of the management interface:
# 7config ip set addr 
Setting network mask of the management interface:
# 7config ip set mask 
Setting port of the management interface:
# 7config ip set port 
Create backup from current IP configuration:
# 7config ip backup create
Restore IP configuration from a backup:
# 7config ip backup restore
Show current IP configuration:
# 7config ip show
10.3 Keys command group
This command group contains command for managing WLAN network keys stored to Eye unit. Currently,
the only supported operation is to destroy all WLAN keys from the Eye.
# 7config keys destroy
10.4 AP command group
This command group contains command for managing Access Point information stored to Eye unit.
Currently, the only supported operation is to destroy all Access Point information from the Eye.
# 7config ap destroy
10.5 Conn command group
This command group contains commands for managing encryption settings of management traffic
between Eye unit and Carat server. Currently supported operations are to show configured TLS encryption
key file name, set TLS encryption key file name, set password of the encryption key file, and install
certificates and passwords from certificate and password packages.
7config conn   [VALUE]
'cert' command arguments:
set
Set management connection encryption certificate file.
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or 'remove' to remove configured gateway
Set DHCP on/off
VALUE = on|off
'show' command arguments: none
'backup' command arguments:
create Create backup from existing IP configuration.
restore Restore IP configuration from backup.
dhcp
10 Command-line utility for Eye
Examples
Install certificate from certificate package:
# 7config conn cert install 
Install password from password package:
# 7config conn pwd install 
10.6 Run command group
This command group contains commands for managing Eye software run-state. Currently supported
operations are to ask current status of the software, to start, stop and restart the software, activate
software version, show installed version, uninstall a software version, and to reconfigure Eye unit without
restarting it.
7config run  [ARG]
status Show status of Eye software.
start Start Eye software.
stop
Stop Eye software.
restart Restart Eye software.
reconfig Reconfigure unit and restart Eye software.
show
Show active software version.
list
List installed software versions.
activate Activate software version.
Example: 7config run activate 02.80
Activates version 2.80
remove Uninstall Eye software version.
Example: 7config run remove 02.61
Uninstalls SW version 2.61
Examples:
Query status of the Eye software:
# 7config run status
Start the Eye software:
# 7config run start
Stop the Eye software:
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VALUE = Certificate file name. File must reside
in /nand/etc/certificates directory.
show
Show current encryption certificate file name.
install Install certificate from certificate archive.
VALUE = Archive name (-7signal-certs.tar.gz)
'pwd' command arguments:
set
Set encryption certificate password.
install Install password from password archive.
VALUE = Archive name (-7signal-pwds.tar.gz)
'encryption' command arguments:
install Install encryption certificate and password
from combined certificate and password archive.
VALUE = Archive name (-7signal-all.tar.gz)
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10 Command-line utility for Eye
67
Restart the Eye software:
# 7config run restart
List installed Eye softwares:
# 7config run list
Reconfigure the Eye:
# 7config run reconfig
10.7 Txp command group
This command group contains commands for showing and setting of TX power related parameters.
Currently supported operations are showing of TX power settings, setting default TX power, setting gain of
an external antenna and setting cable loss of the external antenna.
7config txp [ARG] [VALUE]
'show' command arguments:
default Show default TX power.
ext
Show configured gain of external antenna.
cable
Show configured cable loss of external antenna.
If no arguments given, all information will be shown.
'set' command arguments:
default Set default TX power.
VALUE = TX power (dBm).
ext
Set gain of external antenna.
VALUE = Gain of external antenna (dBi).
cable
Set cable loss of external antenna.
VALUE = Cable loss of external antenna cable (dB).
Examples:
Show all information in TX power configuration:
# 7config txp show
Show configured cable loss:
# 7config txp show cable
Set external antenna gain to 10 dBi:
# 7config txp set ext 10
10.8 Log command group
This command group contains commands for configuring log production of the Eye. Logs can be produced
either to a ring buffer on RAM (this is the default, can be read by logread command), or to persistent
storage on NAND flash. In 802.11a/b/g, the persistent log resides in folder /nand/ as files named
syslog*, and in 802.11a/b/g/n in folder /var/log as files named messages.
Reading of the log files is either from the chosen storage directly or with a command logread.
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# 7config run stop
10 Command-line utility for Eye
68


show which shows the current log configuration.
set
o level which sets the current level of logging
o default which sets default level of logging at system start-up
o target which sets logging target, ring buffer or NAND.
Log level set by 'set level' command remains active until restart of the system. Default
log level after installation is "ERROR".
Log levels are the following:





CRIT - Critical messages
ERROR - Error messages
WARN - Warning messages.
INFO - Informational messages.
DEBUG - Debug messages.
Log levels are cumulative, i.e. the level CRIT logs only critical messages, WARN logs all levels including
CRITICAL, ERROR and WARN messages. DEBUG logs all possible messages.
Log command group arguments:
'show'
Show log configuration.
'set' command arguments:
level Set log level.
VALUE = CRIT | ERROR | WARN | INFO | DEBUG
default Set default log level. This log level will be active
when 7signal software starts.
VALUE = CRIT | ERROR | WARN | INFO | DEBUG
target Set logging target.
VALUE = buffer | persistent
Examples:
Set log level to DEBUG:
# 7config log set level DEBUG
Set log level to WARN:
# 7config log set level WARN
Set default log level to ERROR:
# 7config log set default ERROR
Show default log level:
# 7config log show
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By default, only the critical messages are logged. Currently, the supported commands
are:
10 Command-line utility for Eye
# 7config log set target persistent
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Set logging target to NAND flash:
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11 Command-line tool for database management
70
7db command is a tool for Carat database. It supports limited data retrieval, general management and
database backup administrator for both immediate and automatic backups.
It is recommended that database backups should be taken regularly.
7db command groups:

dump
Dump export and import

show
Show status and configurations

reinit Re-initialize databases

backup
Automatic backup management

logsetup To change the current logging method
 reorg
Reorganize the database

db2
Access to database management system command-line tool
11.1 Logsetup command
Changes the way the underlying DBMS handles logging.
NOTE: the command is trivial to issue but it’s consequences are highly resource consuming.
Observe awareness when using this command.
There are two different logging modes in 7signal Sapphire. This command switches between the modes.
There is lots of informative output as this command should not be used carelessly or without proper
planning and understanding of the consequences.
The command examines the current state of all three different underlying databases. In case they differ
from each other, the processing shall stop as it is expected that all the databases are handled similarly. In
case the logging method differs, there has been some significant error in DB administration and system
otherwise.
The logsetup command may result in numerous backups for the safety reasons so the overall process
duration is rather long.
11.2 Backup command group
Creates instant and automatic database backups. It is possible to schedule one offline and/or one online
backup point.
NOTE: the backup policy should be well-planned. Please see the 7signal Sapphire User
Guide for further discussion on backup and the options available.
Backup commands:

show

remove

set
Show automatic backup configuration
Remove automatic backup configuration
Configure automatic backup
daily  
weekly   
 = Mon, Tue, Wed, etc.

now
monthly   
directory 
Backup directory is optional if a backup
configuration already exists.
Immediate backup.
online
offline
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11 COMMAND-LINE TOOL FOR DATABASE
MANAGEMENT
11 Command-line tool for database management
restore Recovery command
workdir
Configure working directory used in backup and restore operations.
Examples:
Remove configuration
# 7db backup remove
Backup offline every Wednesday at 00:30 to /mnt/backups
# 7db backup set weekly Wed 00:30 /mnt/backups offline
Backup online every day at 03:00 to /mnt/backups
# 7db backup set daily 03:00 /mnt/backups online
Change backup directory to /mnt/newbackups, do not change time settings
# 7db backup set directory /mnt/newbackups
Backup every Sunday at 00:30, do not change backup directory
# 7db backup set weekly Sun 01:30
Back the system up immediately offline
# 7db backup now /mnt/backups offline
Back the system up immediately online (requires archival database logging)
# 7db backup now /mnt/backups online
Set working directory for backup and restore (highly recommended for larger databases)
# 7db backup workdir set /opt/largefilesystem
Restore a known-to-be-good system state
# 7db backup restore 
11.3 Show command group
Shows the status and configuration of the database
Show commands:

tabstatus Show the status of the tables.
o all

conf

Show configuration of the database.
Examples
Show status of the tables in the MEAS7 and MGMT7 databases
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

71
11 Command-line tool for database management
Show status of the tables in the SECUR7 database
# 7db show tabstatus secur7
Show status of the CARAT7.ap_ftp_qos_test table in the MEAS7 database
# 7db show tabstatus meas7 ap_ftp_qos_test
Show configuration of the database
# 7db show conf
11.4 Reinit command group
Empty the database and resume initial state of the system.
# 7db reinit
Examples:
Re-initialize the MEAS7 and MGMT7 databases
# 7db reinit all
Re-initialize the MEAS7 database
# 7db reinit meas7
Re-initialize CARAT7.ap_ftp_qos_test table in the MEAS7 database
# 7db reinit meas7 ap_ftp_qos_test
11.5 Reorg command group
Reorganize the database.
# 7db reorg
Examples:
Re-organize the MEAS7 and MGMT7 databases
# 7db reorg all
Re-organize the MEAS7 database
# 7db reorg meas7
Re-organize the MGMT7 database
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# 7db show tabstatus all
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11 Command-line tool for database management
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# 7db reorg mgmt7
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12 Command-line tool for carat server
74
7carat command is a tool for Carat server management. It supports process management, loglevels,
license and database integrity.
7carat command groups:

start/stop/status/restart

log

conf

verify

loglevel
 license

integritycheck

certificate
Manage the carat process
Show the log of the server
Show the configuration of the server
Verify the configuration
Manage the carat loglevels
Manage the carat license
Verify database integrity
Update encryption certificates
12.1 License command group
Manage the carat license.
Examples:
Show the license information
# 7carat license
Install new carat license
# 7carat license set 
12.2 Integritycheck command group
Verify the database integrity.
Examples:
Execute the integritycheck
# 7carat integritycheck
IMPORTANT: Sapphire Carat must not be running when issuing this command!
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12 COMMAND-LINE TOOL FOR CARAT
SERVER
13 Updating encryption certificates
75
Sometimes it is necessary to update encryption certificates used throughout Sapphire solution. Certificates
can be updated from certificate package file in Linux, separate truststore file and truststore password are
needed in Windows (see certificates CD/DVD).
13.1 Updating Carat server certificates
Step 1: Login to Carat server host as root user
Step 2: Use 7carat tool to update certificate
# 7carat certificate set /path_to_package/mycerts-7signal-all.tar.gz
Validating archive file..........................................OK
Updating Carat server certificates.................................
Found Carat configuration from /opt/7signal/Carat/7signal/conf...OK
Extracting carat keystore files..................................OK
Extracting 7signal keystore......................................OK
Extracting Eye certificate.......................................OK
Extracting Eye certificate password..............................OK
Extracting carat keystore password...............................OK
Extracting 7signal keystore password.............................OK
Updating server configuration file...............................OK
Updating setup configuration file................................OK
13.2 Updating Analyzer server certificates
Step 1: Login to Analyzer server host as root user
Step 2: Use 7analyzer tool to update certificates
# 7analyzer certificate set /path_to_package/mycerts-7signal-all.tar.gz
Validating archive file..........................................OK
Updating Analyzer certificates.....................................
Found /opt/7signal/Analyzer/webapps/WEB-INF/web.xml..............OK
Found /opt/7signal/Analyzer/apache-tomcat-5.5.26/conf/server.xml.OK
Found /opt/7signal/Analyzer/start_loupe_server.sh................OK
Found current truststore file....................................OK
Extracting 7signal truststore....................................OK
Installing 7signal truststore....................................OK
Extracting Analyzer keystore.....................................OK
Extracting truststore password...................................OK
Extracting keystore password.....................................OK
Modifying configuration files....................................OK
13.3 Updating Carat GUI certificates (Linux)
Step 1: Login to Carat GUI host
Step 2: Change to Carat GUI installation directory
For example:
# cd /opt/7signal/ClientGUICarat
Step 3: Update certificates by using update_certificates tool
# ./update_certificates /path_to_package/mycerts-7signal-all.tar.gz
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13 UPDATING ENCRYPTION CERTIFICATES
13 Updating encryption certificates
13.4 Updating Carat GUI certificates (Windows)
Step 1: Locate 7signal Sapphire Carat Client installation directory
Typically, it is found under “Program files (x86)” directory.
Step 2: Copy new 7signal.truststore file
Copy new 7signal.truststore file to 7signal\conf directory. Overwrite existing truststore file
Step 3: Open run_client.bat file in editor and change truststore password
Open run_client.bat file in an editor, locate password line:
set _truststore_pass=xxxxxxxxx
Change truststore password and save the file
13.5 Updating Eye certificates
Step 1: Transfer certificate package to Eye /tmp directory by using SCP
For example, in Carat server host:
# scp /path_to_package/mycerts-7signal-all.tar.gz root@:/tmp
Step 2: Login to Eye by using SSH
# ssh root@
Step 3: Install certificate from certificate package
# 7config conn encryption install /tmp/mycerts-7signal-all.tar.gz
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Validating archive file..........................................OK
Updating Carat GUI certificates....................................
Extracting 7signal truststore....................................OK
Extracting truststore password...................................OK
Modifying configuration files....................................OK
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14 Removing old measurement data
77
Sometimes it is necessary to remove old measurement data by using command line tool. This is
necessary, for example, if large amounts of data needs to be removed. Performance of command line tool
is much better than GUI tool, as data removal approach is different (database export/load vs. SQL delete
statements).
Step 1: Resolve Eye ID
ID of one Eye in the network topology is needed. Login to Analyzer and check topology tree on the left side
of the browser window. Click “(i)” button next to Eye name in the topology tree. Popup window opens.
Locate line “Eye id” in the table and write down the Eye ID number.
Step 2: Login to Carat server host as root
Step 3: Change to DBMS directory
For example:
# cd /opt/7signal/dbms
Step 4: Create work directory writable by database user
For example:
# su – db7sign
$ mkdir /home/db7sign/purge_work_dir
$ exit
Step 5: Resolve group ID.
Resolve ID of the group that owns the data to be removed. For this, we are using the Eye ID resolved in
step 1.
# su – db7sign
$ db2 connect to mgmt7 > /dev/null&& db2 select gid from carat7.eye where eye_id = 
Example output could be:
GID
----------4
Exit the db7sign shell
$ exit
Step 6: Check data removal options
Execute data removal tool without options:
# ./purge_measurement_db.sh
Usage: purge_measurement_db.sh  
Options: -c
-d
Use explicit table column names when exporting data.
Use DEL export instead of IXF
-w  Use work directory 
-n
Use non-recoverable loading mode
Preferred options are –td for DB2 version 9.5. –w is mandatory
Step 7: Execute data removal tool:
For example, if data older than 2013-10-12 should be removed from the measurement DB and group ID is
4, command would be:
# ./purge_measurement_data –w /home/db7sign/purge_work_dir 2013-10-12 4
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14 REMOVING OLD MEASUREMENT DATA
14 Removing old measurement data
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Wait until command finishes. Notice that with large databases, data removal may take several ours, even
days.
14 Removing old measurement data
79
Sapphire elements and their logical connections are in the picture below:
•
Eye – a WLAN probe with both WLAN interface (WLAN client and analysis functions) and
Ethernet interface (management functions).
•
Sonar – Server software emulating various business services for testing purposes. Deployment
method is two-fold as follows: 7signal Solution: the application is running in hosts chosen by the
customer. 7signal Site Miner: a dedicated mini-laptop is running the application.
•
Carat – centralized management software, a stand-alone application. Deployment method is
two-fold as follows: 7signal Solution: the application running in a host chosen by the customer.
7signal Site Miner: a dedicated normal laptop running the application.
•
Analyzer – A web-application for measurement visualization that is deployed in conjunction of
the Carat server software.
•
Internet browsers – Thin-clients for Analyzer server. Not provided by 7signal.
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APPENDIX A. LOGICAL CONNECTIONS
14 Removing old measurement data
80
Eye
Sonar
TCP testing client
TCP/x
MOS downlink
server
UDP/9999
MOS uplink client
UDP/x
Conn
ID
Description
Data content
Test management and
typical test connection
Test control
message and
pseudo-data
TCP testing server
TCP/80
MOS downlink
client
UDP/x
MOS uplink server
UDP/50000
UDP/50001
...
UDP/50009
Listening
port(s)
TCP/80
Remarks
Traffic is properly encapsulated
HTTP. Uses Eye WLAN
interface.
Configurable
during Sonar
deployment
MOS test, uplink direction
MOS test, downlink
direction
MOS test
specific data
MOS test
specific data
udp/50000 –
50009
Configurable
during Sonar
installer
udp/9999
Configurable
during Eye
deployment
Optional. Uses Eye WLAN
interface. The number of port
varies between 0 and 20. The
port numbers are consecutive.
By default 10 ports are opened.
Optional. Uses Eye WLAN
interface.
Main purpose: Eye connects through WLAN interface to the remote server that simulates or emulates
business applications.
Important notice: The Sonar servers may be numerous and the network topology between
Eye and Sonar may vary radically and could contain numerous firewalls. 7signal has no
control over the network topology and cannot influence arbitrary devices and network
elements between the endpoints. To ensure fluent deployment, the user/configurator has to
have thorough understanding of the network between the endpoints and possibility to affect
all the elements necessary.
To test and use the wireless connection the following variables must be known:

ESSID – test parameter to connect to a particular wireless network.

WLAN encryption
Network keys – pre-shared keys, certificates or similar - are stored in Eye file system by Carat application.
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Eye – Sonar connection
14 Removing old measurement data
81
MOS test connections
MOS test is a license-controlled feature and not used in every environment. MOS test requires additional
ports to be used. MOS traffic is special-purpose traffic with identical fingerprint than any VoWLAN call
would have.
Sonar may serve numerous Eyes concurrently and therefore it is able to listen numerous UDP ports for
incoming VoIP calls. Ports are listened in per-need basis. One UDP port may serve one Eye at a time so
the number of concurrent MOS tests in single Sonar is dictated by the number of available ports that is
configured during Sonar deployment phase.
Eye has one open UDP port for VoIP calls as it communicates with single Sonar only at a time.
Eye – Carat connection
Carat server
TLS client
Conn
ID
Eye
TCP/x
Description
Data content
Eye server
TLS encrypted
binary protocol
for
management
and testing.
TLS server
TCP/7799
SSH server
TCP/22
Listening
port(s)
TCP/7799
Remarks
Uses Eye ethernet interface.
Configurable
in Eye
deployment
In this case the Eye acts as a server and Carat software is a client. Carat does not make any SSH
connections, SSH is optional connection for operators.
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To be observerd: the target wireless network may be configured to have MAC address preventions so the
MAC address of WLAN interface of the Eye unit must be white-listed as a network client. Eye does not act
as an access point of the wireless network.
14 Removing old measurement data
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Carat GUI
Conn
ID
Carat server
RMI client
TCP/x
TLS client
TCP/x
Description
Data content
RMI service
RMI service
protocol
RMI server
TLS server
Listening
port(s)
TCP/1099
TCP/1099
TCP/47777
Remarks
Discovery service for conn #2.
Typically not
changed.
TLS encrypted connection
from GUI to a Carat
server
RMI calls
TCP/47777
Configurable
in Carat GUI
deployment
The Carat graphical user-interface is a stand-alone Java SE application that is a client to Carat server. It is
for managerial actions and interactive WLAN network testing for operators.
Internal connections in Carat server
Note: as the following connections occur inside one host machine only, this part may be
skipped regarding the firewall settings and other networking.
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Carat server – Carat GUI connection
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Carat server
RMI client
TCP/x
RMI server
TCP/1099
TLS client
TCP/x
TLS server
TCP/47777
JDBC client
TCP/x
JDBC client
TCP/x
JDBC server
TCP/7722
DB2 database
Conn
ID
Description
Data content
RMI service.
RMI service
protocol
Listening
port(s)
TCP/1099
Remarks
Discovery service for conn #2.
Typically not
changed.
Analyzer web-app
connecting as a client to a
Carat server.
RMI calls
TCP/47777
IBM DB2 database
service for Analyzer.
JDBC traffic.
Configurable
during Carat
GUI
deployment
TCP/7722
JDBC traffic.
Configurable
during DBMS
deployment
TCP/7722
IBM DB2 database
service for Carat.
Configurable
during DBMS
deployment
Analyzer is a web-application that visualizes the measurements and it has a dual-role in the sense of
connectivity: Analyzer acts as a client to both the Carat server and DB2 and as a server to the browser
clients. Currently, Carat, Analyzer and IBM DB2 applications are inseparable as they run in the same host
in all supported setups. The connection between Carat GUI and DB2 is secured by medium-level
encryption implemented by IBM.
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Analyzer server
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Analyzer – internet browser connection
Web browser
Analyzer server
HTTP(S) client
HTTP server
redirect
TCP/x
Conn
ID
Description
Data content
Standard HTTP
connection.
Standard HTTP
traffic for
creating a
HTTPS
connection.
Standard HTTPS
connection for
measurement requests
and responses.
TCP/80
Secure HTTP.
Report and
chart requests
and responses.
HTTPS server
Listening
port(s)
TCP/80
Configurable
during
Analyzer
deployment.
TCP/443
TCP/443
Remarks
Redirects to HTTPS port of
Analyzer.
Business connection for
Analyzer.
Configurable
during
Analyzer
deployment.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
7signal installers contain the installation medium for DB2 and the setup of DB2 is automated by 7signal
DBMS installer. It is possible to change the defaults during installation time.
14 Removing old measurement data
85
NOTE: the volume estimates are estimates and vary based on the configuration.
14.1.1 Eye – Sonar
From
To
Medium
Eye
Sonar
WLAN
Sonar
Eye
WLAN
Traffic
motivator
Automated test
engine and
interactive
testing by
users.
Volume estimate
Major factor
Low, each
request is a few
hundred bytes.
The test profile that the Eye is
running.
Responses to
client.
Typically pseudodata that varies
based on the test
parameters.
Eye acts as one
WLAN end-user
would do, one
operation per
minute.
In case of MOS test VoFi traffic
is transmitted as long as
requested in the test
parameters, constant traffic at
the rate of 100 kBs/s.
MOS test most probably contain
significant amount of data.
For example, the FTP download test transfers by default 2 megabytes of data that does not take long. The
amount of data is exceptionally high for data transfer in a logistics environment but on the other hand in
office environment transfer of this size is relatively low. The test parameter should be adjusted, either to
simulate typical transfer or to save the bandwidth while keeping the transfer size high enough to give
measurements out of the network.
14.1.2 Eye – Carat
From
To
Medium
Carat
Eye
Ethernet
Eye
Carat
Ethernet
Traffic
motivator
Automated test
engine and
interactive
testing by
users.
Responses to
client.
Volume estimate
Major factor
1 kB/minute. The
binary protocol
for requests is
volume-efficient.
The chosen test profile and
individual test parameters dictate
whether the Eye keeps testing a
long time or is there frequent test
management traffic.
100 kB /minute.
Duration of one test varies from
a few seconds to almost minutes
per request depending on the
test type.
Spectrum Analysis and MOS test
most probably contain significant
amount of data.
The data transferred in only test parameters and in most cases results of analysis, sometimes raw
measurements.
Naturally the number of Eyes is directionally proportional the traffic load as each Eye connection are
independent and concurrent. One single Eye typically executes a test in one minute in the average.
However, there are tests that finish in 10 seconds (practical minimum) and few tests run few minutes.
The communication protocol is both minimal and binary so the traffic from Carat to Eye is very economic.
The measurement result minimum is around 100 bytes in one message and the top range is the spectrum
measurement (not available in all configurations) that returns approximately 300 times a 50 byte result
unit.
In data communications sense the traffic for single Eye is minimal.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
APPENDIX B. BANDWIDTH REQUIREMENTS
14 Removing old measurement data
86
14.1.3 Carat server – Carat GUI
From
To
Medium
Carat
GUI
GUI
Carat
Ethernet
Ethernet
Traffic
motivator
User
Responses to
client.
Volume
estimate
Very low.
300 kB/minute
Major factor
User activity, expected low.
Spectrum Analysis and MOS
test results may contain
significant amount of data.
There is no continuous interaction, all activities are initiated by the user. The amount of traffic depends
completely on user-decisions. Typically the traffic is binary communication.
In 7signal Solution the IP cloud between the client and the server may be complex and contain VPNs,
wireless links etc. that affect the communications.
14.1.4 Analyzer server – Analyzer client (browser)
From
To
Medium
Analyzer
host
Clients in
WWW
Ethernet,
general
networking
Traffic
motivator
User actions
Volume
estimate
Volatile. Like
one HTTP client.
Major factor
User activity. Per any request
the amount of requested KPIs
is the driving factor.
There is no continuous machine-to-machine interaction, all activities are initiated by the user. The amount
of traffic depends completely on user-decisions. Server output typically contains graphics. Medium duty
cycle.
14.1.5 DB2 and Analyzer server, DB2 and Carat server
In current implementation all three processes are running in the same host so there is no network burden
whatsoever outside the host.
From
To
Medium
localhost
localhost
IP stack
Traffic
motivator
Interoperable
server
processes.
Volume
estimate
N/A
Major factor
The amount of Eyes in the
network. Data is transferred
in the core memory of the
host.
7signal Solutions Inc., 526 S. Main Street, Akron, Ohio 44311, USA, 855-763-9526, info@7signal.com,
www.7signal.com
7signal Sapphire Deployment Guide Release 5.0
Test type and test distribution depend on the test profile used in the Carat server. The test profile content
and test parameters (incl. test duration and size of file transfers) are freely modifiable by Carat system
administrator.

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