ARRIS C41 Satellite Home Media Center Client Receiver with integrated RF4CE Wireless Remote User Manual

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Date Submitted	2012-11-28 00:00:00
Date Available	2013-05-28 00:00:00
Creation Date	2012-11-26 12:44:40
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DIRECTV HD DVR
RECEIVERS
®
T
AF
When you see the ENERGY
RGY STAR label on your set-top box, it means that your set-top box is ENERGY STAR
enefi of saving energy and helping our environment.
qualified, giving you the benefit
However, ENERGY STAR labeled HD DVR set-top boxes qualify for ENERGY STAR only when configured
with the DIRECTV Whole-Home DVR service. All other ENERGY STAR labeled set-top boxes, when used in
conjunction with a DIRECTV subscription, meet ENERGY STAR criteria without requiring the consumer to take
any additional steps.
WELCOME TO
O TH
HE DIR
RECTV FAM
MIL
LY!
Welcome! Now that you’re plugged in, it’s time to start enjoying access to over 285 channels of TV programming, satellite music
and a great selection of the biggest box office movies from DIRECTV CINEMA™. We’ll take you step by step through everything from
pushing the POWER button to searching for and finding your favorite programs.
This user guide applies to the DIRECTV® HD DVR and the Genie™ (Adv Whole-Home) HD DVR and clients. Because this user guide
was designed to accommodate several models, your receiver and its user interface
ce m
may vary slightly from what is shown here.
Online Man
nuals and Other Reso
ourc
ces
AF
To view the most up-to-date manuals for DIRECTV Receivers and
d other equipment, p
please visit www.directv.com/manuals or
go to www.directv.com and search for keyword “manuals”.
You can also visit www.directv.com to manage your account,
t, and find inform
informatio
information about DIRECTV service, programming
packages, special promotions, and much more.
Gettting Connectted
IMPORTANT:
If a professional installed your DIRECTV® DVR and Clients, you are ready
to start watching TV. If your equipment was not
professionally installed or you just added a surround sound syste
system or other devices equipment, please see Appendix 1, “Setup and
Activation”.
™ You must subscribe to HD Access or DIRECTV
TV Advanced Receiver Service (ARS) to view the HD channels included in your
programming package.
™ DIRECTV hardware and programming and HD fees available separately. For information and pricing regarding programming
and HD Access or ARS, please visit directv.com.
4
Prod
ducct Info
ormattion ......................................................................8
CHAP
PTE
ER 1:: USIN
NG YOU
UR REM
MOTE CONT
TROL
Reccord
ding
gaS
Sing
gle Sh
how ............................................................40
Reccorrd
ding
din
ng a Serie
Series ......................................................................42
Wattchiing and
Wat
Watch
an
nd D
De
eletin
ng Yourr Reccorded
d Show
ws ..........................42
Playylisst ...............
Playlist
..............................................................................44
Man
Mana
nage Reccor
ordin
ngs .....................................................................48
AF
Yo
our Remotte Con
ntroll ...................................................................10
10
The
e Progresss Bar ......................................................................... 13
Reccorrd
Recor
ding from Your Computter, Phon
ne or iPad
d ......................52
Live
e Bu
uffer ...............................................................................
............14
.... 14
CHAP
PTE
ER 5 - EX
XTRA
AS & SPE
ECIAL FE
EATU
URES
CHAP
PTE
ER 2 - CH
HANNEL
LS & PR
ROGRA
AM IN
NFO
Extrras ............................................................................................56
Progra
am Gu
uide ............................................
..............
.........
..................
........................16
Cha
anne
el Ba
anner & TV
V Optio
ons ....................
..............
........
...........
.............
.............21
Spe
ecial Fea
aturess ..........................................................................63
Men
nu ....................................................................
.......
........
.......
......................25
Gen
nie™
™ (Ad
dv Whole-H
Home) HD DVR ...........................................71
DIRECTV® HD DVR RECEIVER USER GUIDE
Safe
ety & Ca
are ..................................................................................6
CHAP
PTE
ER 4: REC
CORDIN
NGS
Wellcom
me to
o the DIRE
ECTV Fa
amilyy! .................................................3
CHAP
PTE
ER 3: SEA
ARCH & BRO
OWSE
Sea
arch
h Feattures ..........................................................................28
All Movvies, On De
eman
nd, and
d Payy Per View ...............................30
TV
V Shows an
nd Ge
enie™ Recom
mme
ends ...........................................36
DIRE
ECT
TV® Whole
e-Hom
me DV
VR Service ........................................66
DIRE
ECT
TV™ Mobile
e Apps ...............................................................73
CHAP
PTE
ER 9 - WA
ARRANT
TY AND OTH
HER INFO
Settting
gs .........................................................................................76
Lim
mitted 900--Day Warrranty .........................................................122
0-Da
Parrenttal Co
ontrolls ........................................................................85
DIRE
ECT
TV Prote
TV
Prrotecttion Pla
an ..........................................................126
Fa
avoritte Cha
annels .......................................................................90
FCC
CC
Cu
ustom
omer
mer In
Inf
nfform
o mation ......................................................128
TERMS
TER
RMS A
AND
ND
D CO
CON
ND
DIT
TIO
ONS OF US
SE OF
F SOFT
TWA
ARE
(T
(TERM
TER
RM
MS)
S ...........
.................................................................................129
AF
Help ................................................................................................91
CHAP
PTE
ER 6 - SE
ETT
TINGS
S & HELP
CHAP
PTE
ER 7 - GE
ENIE
E™ HD DV
VR
APPEN
AP
PEND
NDICE
ES
Gen
nie (Adv Whole
e-Ho
ome) HD DV
VR .............................................
............... 94
App
pend
dix 1:: Setu
up an
nd Activvation .............................................140
Bacck Panel Exam
mple .............................................
............................ 99
...................
App
pend
dix 2:: Conn
nectio
ons to
o TV & Equiipmen
nt .........................141
Spe
ecial Fea
aturess ............................................................
.......
.................
............... 98
CHAP
PTE
ER 8 - TR
ROUBLESHO
OOTING & FAQ
AQ
AQS
QS
App
pend
dix 3:: Rece
eiverr Front and Back Pane
els .........................151
App
pend
dix 4:: How
w to Networrk You
ur DVR
R ...................................155
App
pend
dix 5:: Abou
ut Hiigh-Defin
nition ...........................................162
Trrou
ubleshoo
oting Tipss .................................................................102
Freq
que
ently Asked
d Qu
uestions .....................................................105
In
nde
ex ............................................................................................168
Iccon
n Re
efere
ence ............................................................................174
SAFET
TY & CARE
Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety standards. You should, however, be aware of the
following important precautions for safe and optimal use of the equipment. Meaning of symbols printed on the rear panel of the product:
This symbol indicates that there are important operating and maintenance instructions
tructions in the literature accompanying this unit.
Imp
portan
nt Safety Insstructio
ons
Read these instructions.
2.
Keep these instructions.
3.
Heed all warnings.
4.
Follow all instructions.
5.
Do not use this apparatus near water.
6.
Clean only with dry cloth.
7.
Do not block any ventilation openings. Install in accordance
ce with the manufacturer
manufacturer’s instructions.
8.
Do not install near any heat sources such as radiators,
s, heat
at registers, stoves or other apparatus (including amplifiers) that produce heat.
9.
Use onlyy the power
supply
pp y (power
cord) that came with
wi your
DIRECTV receiver.
DIRECT
receive
iver. Failure to use the authorized power
supply
pp y (power
cord) mayy cause electric shock,
cord)
fire, bodilyy injury
j y and/or p
property
p y damage. If the
e power
supply (power cord
ord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to
obtain an authorized replacement.
AF
1.
DIRECTV® HD DVR RECEIVER USER GUIDE
This symbol indicates that dangerous voltage with a risk of electric shock is present within this unit.
10. Do not defeat the safety purpose of the polarized
ed or grounding-type
grounding-ty plug. A polarized plug has two blades with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade or the third
th prong are provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
11. Protect the power cord from being walked on or pinched
d particularly
pa
at plugs, convenience receptacles and the point where they
exit the apparatus.
12. Use only attachments/accessories specified by the manufacturer.
13. Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
14. Unplug this apparatus during lightning storms or when unused for long periods of time.
15. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
SAFETY
Y & CAR
RE
™:chjgZegdeZgkZci^aVi^dc¸i]ZkZcihadihdci]Z9>G:8IK® Receiver must be left uncovered to allow proper airflow to the
WARNING: Use only the power supply (power cord) that
unit. Blocking the airflow to the unit could impair performance or damage your receiver and other components.
came with your DIRECTV receiver. Failure to use the
™9dcdihiVX`ZaZXigdc^XXdbedcZcihdgdi]ZgdW_ZXihdcided[i]Z9>G:8IK® Receiver. Also, do not stack the receiver on top of
authorized power supply (power cord) may cause electric
a “hot component” such as an audio power amplifier.
shock, fire, bodily injury and/or property damage. If the
™EgdiZXindjgXdbedcZcih[gdbedlZghjg\ZhWnXdccZXi^c\Vaai]ZXdbedcZcihWZ[dgZeaj\\^c\VcnedlZgXdgYh^cidi]ZlVaa
power supply (power cord) becomes damaged or needs to be
outlet. Use of a surge protector is also recommended.
replaced, please contact DIRECTV Customer Service to obtain ™9dc¼idkZgadVYedlZgdjiaZihdgZmiZch^dcXdgYh!l]^X]XVcgZhjai^ci]Zg^h`d[ÃgZdgh]dX`#>i¼hVahd^bedgiVciidjhZdcani]Z
gZhj
an authorized replacement.
type of power source indicated on the marking label or in this
manual.
his m
manua
™6kd^YVjY^d]jbdg^ciZg[ZgZcXZWn^chZgi^c\Vaacable plugs firmly
fir
into their jacks. Also, place Audio/Video (A/V) cables to the
WARNING: To reduce the risk of fire or electric shock, do not sides of the TV back panel rather than down the middle
Try
le
e once connected.
conn
T not to coil any twin-lead cables and keep them
expose this product to rain or moisture. The apparatus shall
away from A/V cables as much as possible.
®
not be exposed to dripping or splashing and no objects filled ™CZkZg^chZgidW_ZXihd[Vcn`^cY^cidVcndeZc^c\h^ci]Z9>G:8IK
c\h^ci]Z9>G:8IK Recei
Receiver (other than the DIRECTV® Access Card as
Re
with liquids, such as vases, shall be placed on the apparatus. detailed in this manual).
®
™EaVXZ^idcVÄVi!]VgYhjg[VXZ¸YdcdideZgViZi]Z9>G:8IK
eZgViZi]Z9>G:8IK
ZgViZi]Z9>G:
Receiver on a carpet or other padded surface.
Rece
™6alVnhjceaj\ndjg9>G:8IK® Receiverr before
e moving it.
CAUTION
®
™6alVnhjceaj\i]Z9>G:8IK Receiver,
ver, TV and other equipment
equipmen before you connect or disconnect any cables.
RISK OF ELECTRIC SHOCK
™I]ZdcanlVnidY^hXdccZXii]Z9>G:8IK
G:8IK
:8IK® Receiver from tthe power supply is to remove the power cord. The DIRECTV®
DO NOT OPEN!
Receiver unit must therefore be installed
ed next to the power point which must be easily accessible.
®
™86JI>DC/:aZXig^XH]dX`¸cZkZgViiZbeiidY^hVhhZbWaZi]Z9>G:8IK
cZkZgViiZbeiidY^hVhhZb
ZbeiidY^hVhhZb
Receiver yourself; always take it to a qualified
CAUTION: To reduce the risk of electric shock, do not
service person when repairr is required. Openin
removing covers may expose dangerous voltage or other risks. Incorrect
Opening or re
remove cover (or back).
reassembly can cause shock
subsequently used. Attempted self-repair may also void your warranty. Changes
hock when receiver is subs
No user-serviceable parts inside.
or modifications not expressly
xpressly approved by the p
party responsible for compliance (by the warranty or by the manufacturer) could
Refer servicing to qualified service personnel.
void the user’s authority
equipment.
hority
ty to operate the equipm
®
™9dcdiYgdendjg9>G:8IK
jg9>G:8IK
g9>G:8IK Receiver and always move it with care.
>G:8IK® Receiver professionally
professi
serviced (do not attempt to service it yourself).
IMPORTANT: Be sure not to place your DIRECTV® Receiver ™=VkZndjg9>G:8IK
™6cnX]Vc\ZhdgbdY^ÃXVi^dch^cXdchigjXi^dcd[i]^hYZk^XZl]^X]VgZcdiZmegZhhanVeegdkZYWni]ZeVgingZhedch^WaZ[dg
\ZhdgbdY^ÃXVi^dch^cX
\ZhdgbdY^ÃXVi^dch^cXdc
near anything WET or HOT!
compliance
to operate the equipment.
ce could void the user’s authority
If this product is rated at 240VAC, a suitable attachment
™>[ndjbdkZndjg9>G:8IK
kZndjg9>G:8IK® Re
Receiver between locations at different temperatures, allow it to reach room temperature before
plug should be used.
you apply power
er to it.
®
™9dcdie^X`jedgdi]Zgl^hZbdkZndjg9>G:8IK
dgdi]Zgl
Receiver while it is connected to the AC power supply. If you want to move
CAUTION: Avoid moisture to reduce the risk of fire or electric your set-top box, first
disconnect it, then wait at least 30 seconds before continuing.
st dis
shock. The DIRECTV® Receiver should not be used near water ™86JI>DC/IdgZYjXZi]Zg^h`d[ÃgZ!jhZdcanCd#'+6L<dgWZiiZgiZaZXdbbjc^XVi^dcha^cZXdgY#
(for example, kitchen sink, bathtub, pool, damp basement).
™86JI>DC/GZeaVXZremote control batteries with same or equivalent type. There is danger of explosion if batteries are
Also, never spill liquid on the receiver. Do not place vases or
incorrectly replaced.
other vessels containing liquid on top of it.
™;dgndjg^c[dgbVi^dc/I]Z^YZci^ÃXVi^dchi^X`ZgXVcWZadXViZYWZ]^cYi]ZhbVaaYddgdci]Zfront panel of your receiver.
™I]ZiZaZXdbbjc^XVi^dcnetwork voltage used is the category number 3.
TIP: We highly recommend plugging the DIRECTV® Receiver Note to Satellite Dish Installer: This reminder is provided to call your attention to articles 810 and 820 of the 2005 National
into a surge protector to prevent damage from fluctuations in Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish
antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be
your power supply.
connected to the grounding system of the building as close to the point of cable entry as practical.
PRODUCT IN
NFOR
RMA
ATION
Serial No.
Acquisition Date
Dealer/Address/Phone
Access Card *
Receiver ID *
AF
Model No. *
DIRECTV® HD DVR RECEIVER USER GUIDE
Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial and model
numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your receiver.
CHAP
PTE
ER 1: USING
G YOU
UR REMOTE CON
NTROL
Th
he Prog
gress Barr .............................................................. 13
AF
Livve Bufffer .......................................................................... 14
Turning
g Your Equip
pmentt On and Offf .......................................10
Navigattion an
nd Desttination Buttonss ......................................11
ShortCu
ut Butttonss ......................................................................11
DVR Con
ntrol Buttons .................................................................12
CHAPTER 1 - USING YOUR REMOTE CONTROL
Yo
ourr Rem
mote Contro
ol ......................................................... 10
YOUR RE
EMO
OTE CON
NTRO
OL
10
Mode Switch
AF
NOTE: Each ttime you press a button, a green light at the top
remote fla
of the rem
flashes. If the light flashes several times for just
e press, it means
one
the batteries (size AA) are getting low and
need to be repla
replaced.
DIRECTV® HD DVR RECEIVER USER GUIDE
TURNING YOUR EQUIPMENT ON AND OFF
These two buttons
but
turn your TV and DIRECTV® Receiver
on
n or off
of to
together. If your DIRECTV® System was installed
professionally, your remote has already been programmed
professi
operate your TV. If you need to reprogram the remote for a
to ope
new TV or other audio-visual equipment, press MENU, select
“Settings & Help”, “Settings”, then “Remote Control”. Follow
the step by step instructions.
Use the POWER (PWR) button and Mode Switch to turn a single
component on or off (for example a DVD player or surround
sound system). Simply slide the mode switch to the position
that matches the component you want to control and then use
the POWER button to turn it off or on. The mode switch must
always be in the left-most position to control your DIRECTV®
Receiver. If the mode switch is in a position that has not been
programmed, or if you press a button that is not supported by
that particular piece of equipment, an onscreen message will
pop up to alert you.
YO
OUR
R REMO
OTE CO
ONT
TRO
OL
NAVIGATION AND DESTINATION BUTTONS
AF
SHORTCUT BUTTONS
You can move through
ugh all of the DIRECT
DIRECTV user screens
using only the direction ARROW buttons
and the SELECT
butt
button as appropriate.
propriate. However, the
t RED, GREEN,
YELLOW and
d BLUE buttons
button on the remote are special
shortcuts that change function
depending on which
funct
func
menu screen you are looking
at. As you use the system,
look
look in the bottom-left
eft of particular screens for hints
that tell you which color button to use for a particular
shortcut. You’ll see several examples in this chapter.
CHAPTER 1 - USING YOUR REMOTE CONTROL
The buttons in the middle of the remote are navigation and destination keys. Press the GUIDE
button to go to the program guide screen. Press the AC
ACTIVE button to go to the DIRECTV Interactive™
channel. The LIST button takes you to the Playlist screen.
scree Press EXIT to get out of any menu screen
and return to live TV. Use the ARROW buttons and
button
to navigate though the guide or any
nd SELECT
SEL
menu screen. Press BACK to move back to the
screen. The MENU button takes you to the
he previous sscreen
main menu where you go to access all of the
he features availa
available in your system. Press INFO on any
show to see information about that show.
w.
11
YOUR RE
EMO
OTE CON
NTRO
OL
DVR CONTROL BUTTONS
12
PLAY / SLOW MOTION
RECORD
AF
PAUSE / FRAME BY FRAME
One press allows you to record programs
in the Guide and live TV. Press twice to
record a series.
STOP
Freezes the action of any live or
prerecorded television
evision program. While
paused, presss FFWD or REW to move
forward or backward frame by frame.
fram
While watching recorded TV, pressing
this stops playback, displays the recorded
program info screen, and inserts live TV in
the top right.
FFWD / JUMP
UMP TTO TICKMARK
CKMARK
REPLAY / JUMP TO BEGINNING OF PROGRAM
Fast-forwards
st-forwards recorded
re
or
o live-stored
video. Press up to fo
four times to fastforward at increasin
increasing speeds. Press
ADVANCE while
whi fast-forwarding
to go to
the
he next 15-minute
15-mi
15-m
tickmark. Pressing
PLAYY returns
return to normal play.
Jumps the program you’re watching
backwards 6 seconds and starts playing
from that point. Holding down REPLAY
jumps to the beginning of the program.
II
Starts the recorded video or paused
sed liv
live TV
currently on screen. Hold this button
butto down
for slow motion.
DIRECTV® HD DVR RECEIVER USER GUIDE
These are the DVR control buttons (Rewind, Fast Forward, etc.). They can also be used along with the
mode switch to control a DVD player or other auxiliary equipment.
REW / JUMP TO TICKMARK
ADVANCE / JUMP TO END OF PROGRAM
Rewinds recorded or live-stored video.
Press up to four times to rewind at
increasing speeds. Press REPLAY while
rewinding to go to the previous 15-minute
tickmark. Pressing play returns to normal
play.
Jumps ahead in recorded or live-stored
video by 30 seconds. Press multiple times
to skip multiples of 30 seconds. Hold down
to continue to the end of the program.
THE PROGRESS BA
AR
AF
The left end of the
green bar shows
how far back in time
you can go.
The current time
shows where you
are in the program
you are viewing.
The right end of the green
bar shows how far ahead
you can go.
If you press the RECORD button during a live show,
how, the progress
bar turns orange and the orange record icon
n appears next to
t the
title of the show.
CHAPTER 1 - USING YOUR REMOTE CONTROL
When you use the DVR control buttons, this indicator bar
appears at the bottom of the screen to show where you are in
the program and how far you can go forward or back. For live
programs, the progress bar is green and the time shown is the
time of day.
13
14
AF
NOTE: You cannot fast forward during live TV until you pause or
rewind a program.
Your DVR saves programs to the hard drive instantly and
continuously, while you watch. This “live buffer” lets you pause,
rewind fast forward or instant replay (jump back 6 seconds). If
you start watching a program late, even if it is not set to record,
you can back up to the beginning (up to 90 minutes) using REW,
as long as you haven’t changed channels since the program
started. Simply press PLAY during a show to display the progress
bar and see how far back in time you can go.
Progress Bar
Pr
DIRECTV® HD DVR RECEIVER USER GUIDE
LIVE
E BUF
FFE
ER
CHAP
PTE
ER 2 - CH
HANNELS & PR
ROGRA
AM IN
NFO
AF
Chan
nnel Bann
ner & TV Option
ns ....................................
......... 21
.......
Messag
ges ..................................................................................
............... 21
Inffo .............................................................................................
...................
................... 21
21
Last 4 .........................................................................................
.......................
.......
22
22
Favorite
e Chan
nnelss .....................................................................22
......................... 22
............................
Clo
osed Captio
oning
g ......................................
................................
......
..............................22
....................... 2
Audio/V
Video Optio
ons ........................................
.........................
..............................23
................
Parenta
al Controlss ......................................................................23
...............
................
Piccture in Piccture
e ......................................................................24
......
Adv Who
ole-Home HD DV
VR ........................................................24
Menu .................................................................................. 25
My DIRE
ECTV ..............................................................................25
Search & Bro
owse
e ......................................................................25
Recordiings ................................................................................25
Extras ........................................................................................26
Settingss & He
elp .........................................................................26
CHAPTER 2 - CHANNELS & PROGRAM INFO
Program
m Info
o .............................................................................16
Local Ch
hanne
els .........................................................................17
HD and SD Chann
nels ................................................................17
Unsubsscribed
d Channels ...........................................................17
3D Chan
nnels ..............................................................................18
Intteracttive Ch
hann
nels .................................................................18
Filltering
g the Guide
e ....................................................................19
Guide Options ............................................................................19
Mini Guide .................................................................................
...20
Prog
gram
m Guid
de ................................................................... 16
15
16
AF
PROGRAM INFO
Press the GUIDE button to display the onscreen program guide,
with up to 14 days of programming information. Navigate in the
guide as follows: Use the ARROW buttons to move one cell at
a time up/down/left/right; use the CHAN/PAGE button to scroll
up or down by page; type in a channel number to go directly
there. Look for color-button hints at the bottom of the screen
for shortcuts: Use the GREEN button to move ahead in time 12
hours; use the RED button to come back 12 hours.
Press INFO on any program to see its associated program info
nfo
ogram.
m.
screen. The Info screen displays the description for a program.
Additionally, it allows you to watch or record the program,
ram,
view a list of other showings or episodes, and more.
e. Rotten
Tomatoes™ fresh tomato and rotten tomato icons
ns represent
critics’ scores. Flixster uses upright popcorn and
d spilled
popcorn icons to represent audience scores.
es. A rating of better
than 60% awards either the fresh tomato
popcorn.
to or upright popcor
popcorn
“Cast & Crew” displays actors, directors,
s, producers,
pro
rodu
duce
cers
rs,, etc.
e tthat
worked on the program. Select a person’ss name
nam
ame
e for
for a list of
their other programs. “You Might Like” displays
ayss shows
ay
sho
sh
o similar
to the current program. “Parental Info” shows info from
Common Sense Media, a non-profit, independent organization
that provides ratings and reviews for TV shows and movies,
so you can decide what is okay for your kids to watch, based
on program descriptions, details on a program’s language,
violence and sexual content, and age-appropriate indicator.
DIRECTV® HD DVR RECEIVER USER GUIDE
PROGRAM GUIDE
PR
ROGRAM GUID
DE
LOCAL CHANNELS
Your DIRECTV-provided local channels can be found in the guide
from channel numbers 2 through 69.
AF
DIRECTV has a tremendous offering of HD channels and they
are spread throughout the guide. To find them, look for HD after
HD
the program title in the guide. If you want to see only the HD
Channel
nell
version of a channel in the guide go to Chapter 6, “Settings:Disp
Disp
sp
lay:Preferences”, for instructions on how
to make that setting.
Unsubscribed
UNSUBSCRIBED CHANNELS
Channel
ann
Channels in the guide that are not part of your subscription
package are shown grayed out. You can customize
ustomize your guide
guid to
hide these channels. See Chapter 6, “Settings
gs & Help:
p: Favorite
Fa
Channels” for details.
CHAPTER 2 - CHANNELS & PROGRAM INFO
HD AND SD CHANNELS
17
PROGRAM GUIDE
18
INTERACTIVE CHANNELS
AF
Interactive allow you to interact with what you see on screen.
When accessing these channels, you will have to wait a few
seconds for the software to download.
NOTE: There is no separate 3D fee, but DIRECTV
3D programming is broadcast in HD and requires
HD Access, HD receiver (HR44, HR34, HR21, H21 or
later) compatible 3D HDTV and 3D glasses. CHOICE™
package
acka or higher required for ESPN 3D. For more
ackag
info
informatio
information, visit directv.com/3D.
3D channels are in the 100s series in the Guide, starting on
channel 103. For a list of 3D programs, press GUIDE, press the
YELLOW button and then select “Sort programs by category”.
Select “3D” and a list of 3D programs will display.
Press the ACTIVE button on your remote to get weather,
weathe
horoscopes, lottery results, games and more.
e. The channel
is ready to interact when the yellow highlight
ght
ht box appears.
To exit an interactive channel, press GUIDE
UIDE and pic
pick the
channel you want to move to, or, you
u can type in the ne
new
channel number while in the interactive
active channel.
DIRECTV® HD DVR RECEIVER USER GUIDE
3D CHANNELS
Other interactive channels, such as News Mix an
and Sports
Mix, let customers with a qualifying programming
gramm
package see up to eight of the hottest channels
on one
screen. These channels are sprinkled among your regular
channels; see the program guide. Move the yellow
highlight box using the direction arrows on your remote to
hear the audio associated with each channel. If you want
to see one of the channels full-screen, move the yellow
highlight box over it and press SELECT.
PR
ROGRAM GUID
DE
FILTERING THE GUIDE
AF
Simply use the arrow keys to highlight the category you want and
press SELECT. The guide will now show only the channels that
match that category. Look for the label in the bottom right of the
guide to see how it is being filtered.
NOTE: Since the filtering is temporary, it only lasts as long
ong
g as
you keep the program guide up on the screen.
GUIDE OPTIONS
From the program guide, press the YELLOW
OW button to d
display
displ
“Guide Options”.
Sortt Pro
ogram
ms by
y Ca
atego
ory
y:
Select “Sort programs by category”, then select a category to see a
list of shows in chronological order that match your sort criterion.
Jum
mp to
o a Da
ate
e & Tim
me:
Select “Jump to a date & time” to quickly go to a future date and
time in the guide.
Look to the
right to
see how the
guide is
being
filtered.
CHAPTER 2 - CHANNELS & PROGRAM INFO
There may be times when you want to temporarily trim down the
channels that are shown in the guide, filtering them according to
the type of program you are looking for. For example, you may want
to see just sports or movies or news. In that case, press GUIDE
twice to display the guide filter.
19
PROGRAM GUIDE
20
Pay
y Per View
w:
AF
By default, your program guide displays all channels offered
by DIRECTV, some of which may not be in your programming
package. “Change favorites list” allows you to toggle the
channels displayed in your guide among the following: “All
Channels”, “Channels I Get” (channels you subscribe to) or a
custom list of channels you have defined. The “Edit Settings”
option allows you to modify the channels in your custom list.
See Chapter 6, “Settings & Help: Favorite Channels” for details.
MINI GUIDE
Select “Pay Per View” then select a program type. The receiver
eceiver
ver
will search for featured movies, sports or events that are
available for “rent” on DIRECTV. Even more movies are available
using All Movies and On Demand. (See Chapter 3.)
DIRECTV® HD DVR RECEIVER USER GUIDE
Cha
ange
e Favorite
es List:
If you are watching a show and want a quick
ck look at what’s
on
next, press the BLUE button to display a one-line
-line m
mini program
guide. You can use it for the current channel or you can type
in a new channel number to see what’s on there. Look for
the channel or time you want using the UP, DOWN, LEFT and
RIGHT arrows. Press SELECT on the new show if you want to go
to that channel.
online
miniguide
CHA
ANN
NEL BAN
NNER & TV OPTION
NS
When you find a current show in the guide you want to watch,
press SELECT and the receiver changes to that channel. The
channel banner briefly displays at the top of the screen with
program title, channel number, date, time and other information.
Select “More Info” for detailed program information and other options.
MESSAGES
AF
The channel banner also provides easy access to Messages,
the last four channels you watched, Favorite Channels, Closed
Captioning, Audio and Video options, and Parental Controls. Use
the ARROW keys to highlight an option, then press SELECT.
INFO
Select “Messages”, to see your messages. DIRECTV
V sends
sen
messages to you for important news items or special
ecial
cial promotions.
When you have new mail, an “envelope” icon appears in the
th
channel banner.
Select “Info” to read a brief description of the program. For
detailed program information and other options select “More Info”.
CHAPTER 2 - CHANNELS & PROGRAM INFO
You can also press INFO to display the channel banner while
watching a program.
21
CHA
ANNEL BANN
NER
R & TV
V OPTIO
ONS
22
Select “Last 4” to see a list of previous channels you’ve watched
(up to 4). When you select a channel from this list, the receiver
will tune to that channel. This is an easy way to toggle among the
channels you watch most often.
AF
FAVORITE CHANNELS
Select “Favorites” to update the program guide to show only
the channels you want to see. You have four options to choose
oose
se
from such as, “All Channels”, “Channels I Get”, “Custom
m 1”
and “Custom 2”. Channels I Get displays only the channels
annels
you subscribe to. Custom 1 and 2 are self-created
d lists of yyour
favorite channels. If one of your self-created lists
tss is active, select
the “Add...” or “Remove...” option to add or remove
emove
e the current
channel from that list.
DIRECTV® HD DVR RECEIVER USER GUIDE
LAST 4
CLOSED CAPTIONING
Select the “CC” option, then select either “DIRECTV Subtitles” or
“Closed Captioning”. Both options display the same text so only
one or the other can be “ON” at a time. The display format is the
only difference so check out both to determine your preference.
Select OFF to turn the display of subtitles or closed captioning off.
CHA
ANN
NEL BAN
NNER & TV OPTION
NS
AF
PARENTAL CONTROLS
Select “Parental” to quickly lock or unlock your receiver.
r.. You
can also customize your parental controls settings byy selectin
selecting
“Parental Controls”. For more information on parental
ental
ntal controls
settings, see the “Parental Controls” section in Chapter
apter 6.
CHAPTER 2 - CHANNELS & PROGRAM INFO
Select “Audio/Video” to change the resolution and format of your
display and to change audio to an alternate language, when
available. Select “Change Resolution & Format” to change
the display settings; each press of SELECT toggles to the next
available option. The current settings are shown in gray text.
You may also select a language from options listed. Not all
programs have alternate languages.
AUDIO/VIDEO OPTIONS
23
CHA
ANNEL BANN
NER
R & TV
V OPTIO
ONS
24
Watch two programs, live or recorded, at the same time. While
watching one program, press the INFO button on your remote.
Select “PIP”. The program you’re currently watching moves into
a smaller window on your screen. The larger video is the active
program and can be controlled by your remote. To switch between
programs, press the DOWN ARROW.
AF
ur
To change the position of the smaller window, press INFO on your
remote. Select “PIP” and choose a position from the
options provided.
NOTE: The Picture in Picture feature is only available
lable on the
th TV
connected directly to an Advanced Whole-Home
me HD DVR (model
HR34 and above).
DIRECTV® HD DVR RECEIVER USER GUIDE
PICTURE IN PICTURE
MEN
NU
The DIRECTV Menu is your hub for access to My DIRECTV,
Search & Browse, Recordings, Extras, and Settings & Help.
Press MENU on your remote to see your available options.
SEARCH & BROWSE
The Search & Browse option lets you access Smart
mart Search
Search, All
Movies, On Demand and TV Shows. See Chapter
apter 3 “Search &
Browse” for more information.
RECORDINGS
AF
My DIRECTV gives you quick access to programs/channels you
watch frequently, as well as recommended programs based
on your past viewing history. Use the ARROW keys to highlight
a title you are interested in, then press SELECT for program
information.
The Recordings option lets you access the Playlist and Manage
Recordings features. For additional information, see
Chapter 4, “Recordings”.
CHAPTER 2 - CHANNELS & PROGRAM INFO
MY DIRECTV
25
MEN
NU
DIRECTV® HD DVR RECEIVER USER GUIDE
EXTRAS
26
Use the Extras option to access Messages, the DIRECTV Active
Channel, GSN Game Lounge, TV Apps, Music & Photos, and
Showroom. Depending on your setup, it may also include the
Caller ID feature. For additional information, see Chapter 5,
“Extras & Special Features”.
SETTINGS & HELP
The Settings & Help option lets you access Settings, Parental
rental
Controls, Favorite Channels and Help. For detailed information
nformation on
each of these topics, see the Chapter 6, “Settingss & Help”.
CHAP
PTE
ER 3: SEA
ARCH & BRO
OWSE
Se
earrch Featurres ................................................................. 28
Smart Search
h ............................................................................28
YouTube
e Searrch .........................................................................29
AF
TV
V Showss and
d Genie
e™ Recom
mmen
nds .............................. 36
TV Show
ws ...................................................................................
......36
Genie Recom
mmen
nds ..................................................................
.......... 36
...........
CHAPTER 3 - SEARCH & BROWSE
Alll Movie
es ..................................................................................30
On Dem
mand ...............................................................................31
Recordiing Frrom “All Movvie
es” or “On
n Dem
mand
d” ....................32
Pay Perr View Eventss ..................................................................35
All Movie
es, On
n De
emand and Pay Per View
w .................... 30
27
SEARC
CH FE
EATUR
RES
28
To search for programs, press MENU on your remote and
select “Search & Browse”, then select “Smart Search”. Before
you start typing, check out our “Suggested Searches” for
recommendations on hot new shows, the most popular shows this
week, or programs related to current events like the World Series.
AF
Enter your search term using the onscreen keypad, or use the
numbers on your remote to “triple tap” the words. There’s no need
to enter words like “the” or “an”.
Whether you’re looking for a movie, show, person, channel,, sports,
etc., you’ll start seeing results as soon as you start typing.
g. Search
earch
finds all matching programs within the 14-day program
m guide as
well as within the DIRECTV movie library. As many as three of the
first results are “Top Matches”: Search anticipates
tes
es what you are
entering and gets you to your results faster. Select
ct a program from
the search results for more information and
nd recording options.
A Keyword Search allows you to find alll shows with a specific
specifi word
speci
in its title or description. For example, iff you use your favorite
fav
sports team as your keyword, the results will include available
games, interviews, documentaries, etc. Type your k
keyword on the
search screen and press the RED button on your remote. You’ll be
given the option to select a category to narrow your results. You
can select individual programs or you can select “Autorecord” to
automatically record all programs matching your keyword search.
DIRECTV® HD DVR RECEIVER USER GUIDE
SMART SEARCH
You can edit or repeat previous searches. To access your previous
searches, select “Recent Searches” at the bottom of the keypad.
SEAR
RCH FE
EATU
URE
ES
YOUTUBE SEARCH
If you’re already connected, follow these simple steps:
2. Enter your search term using the onscreen keypad, or use
e the
numbers on your remote to ”triple tap” the words.
3. Search results appear on the right side of the screen.
creen. The
YouTube search is displayed at the bottom of the
he results list.
Select the item labeled ”YouTube”.
4. A list of YouTube videos matching yourr search term will
display. Play a video from this screen byy highlighting a title and
pressing SELECT. Otherwise, highlight the
e title and press INFO
for a description of the video and other options.
ns.
CHAPTER 3 - SEARCH & BROWSE
AF
1. Press MENU on your remote and select ”Search & Browse”,
then select ”Smart Search”.
If your DIRECTV HD DVR is connected to the Internet, you
can search for and watch YouTube content on your TV. (If you
aren’t connected, learn how to get connected at directv.com/
getconnected.)
29
ALL MOV
VIES
S, ON
N DEMAND AND PAY
Y PER
R VIE
EW
To see what movies and On Demand content are available, press
MENU, select “Search & Browse”, then select either:
“All Movies” (Channel 1100)
30
ALL MOVIES
AF
“All Movies” offers an easy, one-stop way to find ANY movie on
DIRECTV, including broadcast channels, premium channels,,
latest releases, In Theaters, Pay Per View, and On Demand.
nd. This
includes both free and premium movies.
“TV Shows” (Channel 1998)
A few of the categories include:
Press MENU, select “Search & Browse”, then select
ct “All Movies”.
The latest movies are also available in the program
am guide
starting at channel 125.
Just Added - New titles available everyy week.
we
DIRECTV® HD DVR RECEIVER USER GUIDE
“On Demand” (Channel 1000)
What’s On Now? - Movies that you can either
instantly or
ther watch iin
that will start in the next 30 minutes.
In Theaters - Movies coming soon. Read a description of the
movie and schedule it to record as soon as it’s available.
Select a category and browse the titles using the arrow keys on
your remote or the Page Up/Down buttons. Alternatively, you
can search for a movie by typing in your search term using the
number keys on your remote like a cell phone.
AL
LL MOVIE
ES, ON
N DE
EMAND AND
D PAY
Y PER
R VIE
EW
You can record or order movies from this screen. Any movie with
a green Play icon is available to order and watch immediately.
Select the movie, select the “Play” option, then follow the
onscreen instructions.
AF
ON DEMAND
If your DIRECTV HD DVR is connected to the Internet,
et, DIRECT
DIRECTV
On Demand lets you enjoy hundreds of additionall box office
hits available for purchase as well as thousands
ds of movies and
TV shows that can be downloaded to your receiver
eceiver at no extra
charge. Browse the listings by category such
uch as, Movies, Kids &
Family, TV Series, etc. On Demand titles will download to
t yyour
DIRECTV Receiver over the Internet.
NOTE: In order to download programs to your DIRECTV HD
DVR over the Internet, you need DIRECTV Advanced Receiver
Service and broadband Internet service with a connection speed
of 750 Kbps or higher (DSL or cable). Please refer to Appendix
4 for details regarding connecting your DIRECTV HD DVR to the
Internet.
CHAPTER 3 - SEARCH & BROWSE
NOTE: As long as your receiver is connected to a land-based
phone line or the Internet, you can use your remote to order.
Otherwise, order on directv.com.
Within the first five minutes, you can still cancel your purchase.
Press INFO, select “More Info”, then select “Cancel PPV”.
31
ALL MOV
VIES
S, ON
N DEMAND AND PAY
Y PER
R VIE
EW
AF
RECORDING FROM “ALL MOVIES”
OR “ON DEMAND”
When your HD DVR is connected to the Internet, you can record
ord
from both “All Movies” and “On Demand”. If your HD DVR iss not
connected to the Internet you can still record from “All Movies”.
s”.
When your receiver is NOT connected to the
Internet:
To record a program, highlight a title and press
ress the orange
orang REC
De
(Record) button on your remote. For Payy Per View and On D
Demand
tle indicates it’s been
bee
programs, an orange “Q” next to the title
scheduled. (Regular broadcast programs,
s, an orange ““R
“R” icon.) You
can also record by highlighting the title, pressing
ssing SE
SELECT, then
selecting “Add to Queue”.
DIRECTV® HD DVR RECEIVER USER GUIDE
VIEWER’S TIP: You can also check out your favorite programmer’s
home page for previews and missed episodes. Simply add a “1” in
front of the regular DIRECTV channel number. For example, A&E
is on channel 265. The homepage is channel 1265.
All movie requests are stored in your Queue. To access the Queue,
press MENU, select “Recordings”, then “Manage Recordings” and
then select “Queue”. You can prioritize your Queue but movies
may become available to watch in a different order.
When a movie is available to watch, you will find it in your Playlist.
32
AL
LL MOVIE
ES, ON
N DE
EMAND AND
D PAY
Y PER
R VIE
EW
To watch a movie, press the LIST button on your remote to
access the Playlist. Highlight a title and press the PLAY button.
A confirmation message with the price of the movie will display,
asking if you‘re sure you want to watch the movie.
AF
CHAPTER 3 - SEARCH & BROWSE
To delete a movie from your Playlist, highlight the title and press
the RED button on your remote. To keep a movie, highlight the
title and press the BLUE button on your remote. This ensuress the
movie will not be deleted by the receiver as your disk drive
e fills up.
Warning: Setting too many programs to “Keep” may filll up yo
your
disk and not allow new programs to be recorded.
Your receiver has a default limit of 5 movies that will move from
the Queue to the Playlist. Watch or delete one of these movies to
receive more. You can also change the default limit by pressing
MENU on your remote and selecting “Recordings”, then “Manage
Recordings”, “Queue”, then “Preferences”.
33
ALL MOV
VIES
S, ON
N DEMAND AND PAY
Y PER
R VIE
EW
When your receiver IS connected to the Internet:
34
All scheduled records/downloads (with the exception of “In
Theaters” titles), as well as those that are ready to watch, are
displayed in the Playlist.
AF
Press LIST to display the Playlist. Programs are downloaded
in the order they were scheduled. If a movie is currently
downloading, it appears at the top of your Playlist with a progress
ogress
gress
bar displaying the % complete. You can start watching the
e movie
ovie
while it’s downloading after the download progress barr turns
green. Movies scheduled, but waiting to record/download,
wnload, are
labeled “Pending Download”.
To watch a movie, highlight the title and presss PLAY
your
AY button on you
remote. If it’s a pay title, a confirmation message
essage with the price of
the program will display, asking if you‘re
it.
re sure you want to watch
Delete or cancel a title from your Playlist
st by highlighti
highlighting tthe title
and pressing the RED button on your remote.
ote.
DIRECTV® HD DVR RECEIVER USER GUIDE
You can record from both “All Movies” and “On Demand” menus.
To record a program, highlight a title, then press the orange REC
(Record) button. An orange “R” icon next to the title indicates it’s
scheduled to record/download.
R
Special events like UFC, Boxing, WWE and more are listed in
the program guide starting around channel 117.
7. (Actual
tual channel
number may vary depending on current offerings.)
erings.)
Ordering PPV events works the same wayy as ordering DIRECTV
DIREC
On Demand movies from the program guide.
e. See previous
previo
section for details.
CHAPTER 3 - SEARCH & BROWSE
PAY PER VIEW EVENTS
AF
All “In Theaters” titles are stored in your Queue. To access
the Queue press MENU, select “Recordings”, then “Manage
Recordings” and then select “Queue”. When a movie is available
to watch, you will find it in your Playlist. Your receiver has a
default limit of 5 movies that will move from the Queue to the
Playlist. Watch or delete one of these movies to receive more.
You can also change the default limit by pressing MENU on your
remote and selecting “Recordings”, then “Manage Recordings”,
“Queue”, then “Preferences”.
AL
LL MOVIE
ES, ON
N DE
EMAND AND
D PAY
Y PER
R VIE
EW
35
TV SH
HOW
WS AND
D GENIE™
™ RE
ECOMME
ENDS
To discover the TV Shows screen, and see what’s available
to watch now, press MENU, select “Search & Browse”, then
select “TV Shows”.
36
AF
TV Shows is your destination for all things TV. Go to TV Shows to
find programs you can watch instantly, as well as to enjoy the
benefits of DIRECTV’s Genie Recommends feature.
NEW GENIE RECOMMENDS FEATURE
Accessible via MyDIRECTV, and “TV Shows” in the “Search
earch &
Browse” screen, the Genie Recommends feature enhances
roll over how,
your viewing experience by giving you full control
what and when you watch:
Suggests TV programs and makes sample shows
show
available for you to watch now, based
sed on your tastes a
and
what’s popular
DIRECTV® HD DVR RECEIVER USER GUIDE
TV SHOWS
Lets you easily convert any show to series
es reco
recording
Can start your favorite shows from the beginning, even if
you tune in late
To start using Genie Recommends, press MENU, and either
access it via the MyDIRECTV screen, or select “Search &
Browse”, then “TV Shows”, then “’Genie Settings”.
TV
V SHOW
WS AND GENIE™
™ REC
COMM
MENDS
AF
CHAPTER 3 - SEARCH & BROWSE
NOTE: The DIRECTV start-from-the beginning feature can only
be used if the tuner was pre-set to your show’s channel, or
someone else in a Genie-networked household was watching
the show from the start.
NOTE: TV Shows and the Genie Recommends feature are only
available on the Genie (Adv Whole Home) HD DVR (model HR34,
HR44 and above) and Genie Clients (model C31 and above).
37
38
AF
DIRECTV® HD DVR RECEIVER USER GUIDE
CHAP
PTE
ER 4: REC
CORDIN
NGS
Reco
ordin
ng fro
om Your Computerr, Ph
hone
e or iP
Pad ......52
Fro
om Livve TV ............................................................................... 40
Fro
om th
he Guid
de ........................................................................... 40
Changin
ng a Recorrd Optio
on .......................................................... 40
Sto
opping
g an In-pro
ogress Reco
ording .......................................... 41
Frrom a Compute
om er ................................................................... 52
omp
DIRECT
TV M
TV
Mo
obile Apps ........................................................... 53
Reco
ording
g a Serie
es .............................................................. 42
AF
Watcching
g and Dele
etiing Your Recorrded Sho
ows ...............
.............. 43
Pla
aylist .....................................................................
.......
................
............. 44
Pla
aylist Options ...........................................................................
.......
45
Managin
ng My Playylisst .......................................
................................ 46
........................
Manage Recorrding
gs .....................................
.....................
......
...................
......... 48
To Do Lisst ...........................................................
......................
..................
...................... 48
Series Manag
ger ...........................................................
...........
...................... 49
Queue ............................................................................................
49
Hisstory .......................................................................................... 50
Purchasses .................................................................................... 50
Manual Recorrding
gs ..................................................................... 50
Record Defau
ults .......................................................................... 50
CHAPTER 4 - RECORDINGS
Fro
om Livve TV ............................................................................... 42
Fro
om th
he Guid
de ........................................................................... 42
Changin
ng a Recorrd Optio
on ..........................................................
... 42
Sto
opping
g an In-Prrogress Reco
ording ..........................................
....... 42
Reco
ording
g a Single Show
w ..................................................... 40
39
RECO
ORDIN
NG A SING
GLE
E SHOW
FROM LIVE TV
40
AF
You don’t have to be watching a show to record it. Simply find
it in the program guide and press the RECORD button. The
orange record icon appears to let you know your show iss being
eing
recorded or is scheduled to record.
FROM THE GUIDE
NOTE: You can record two shows at the same time
me with your
DIRECTV DVR if you have made the proper connections to your
satellite dish.
DIRECTV® HD DVR RECEIVER USER GUIDE
To record a show you are currently watching, simply press
RECORD once.
CHANGING A RECORD OPTION
Some live events and even a few TV shows run past their allotted
time slot. Your DVR is very smart, but it sets up all recordings
based on the start and stop times the broadcasters give us for
the program guide.
If you are watching while recording and you think your show
RE
ECORDING A SIN
NGLE SHO
OW
STOPPING AN IN-PROGRESS RECORDING
DING
If you press the RECORD button a second time
e on a single show
(like a movie), an onscreen message will appear
pear giving you the
choice to “Keep Recording”, “Change Recording
cording Options”, or
“Stop Recording”. This is an easy way to cancel
ancel a record
recording
recording.
CHAPTER 4 - RECORDINGS
AF
If your show is set to record in the future, you can find it in the
guide or To Do list, then press INFO to display the Info screen.
To change a recording option for that one show, select “Episode
Options” and choose whichever option or options you want
to change. If you want to change a recording option for every
show in the series, select “Series Options” and then choose the
options you want to change.
might go into the next time slot, press INFO on the remote, then
select “More Info” and “Recording” from the onscreen choices
to see the recording options for that show. Once there you can
change the stop time or any other option. To save your changes
select “Save Changes”.
41
RECO
ORDIN
NG A SERIES
42
If the show you are currently watching is a series and not a
single event (like a movie), simply press the RECORD button
twice to automatically record every episode of the series. The
RECORD icon is now a repeated circle R to let you know that this
is a series and not a single recording.
AF
FROM THE GUIDE
As mentioned previously, you don’t have to be watching a series
ries
to record it. Simply find it in the program guide and press the
RECORD button twice to record all episodes of it.
CHANGING A RECORD OPTION
If you are currently watching a series show and need to extend
the recording time or change any other recording option, press
pres
INFO on the remote, select “More Info”” and then “Series O
Options”
from the onscreen choices. If you see a series set to record
in
rrec
the future in the program guide or the To Do
o List, to cchange a
record option, press INFO and select “Series Options”.
Optio
DIRECTV® HD DVR RECEIVER USER GUIDE
FROM LIVE TV
STOPPING AN IN-PROGRESS RECORDING
If you press the RECORD button a third time on a series, an
onscreen message will appear giving you the choice to “Keep
Recording”, “Change Recording Options”, or “Stop Recording”.
R
CHAPTER 4 - RECORDINGS
AF
To see your list of recorded shows, press LIST on the remote.
Alternatively, you can press MENU and select “Recordings”,
then “Playlist”. Use the arrow keys to highlight the desired
show, press SELECT, then select “Play” (or “Resume” if you’ve
already watched part of the show) to start the show. You can
use any of the DVR control buttons (like PAUSE, FFWD,
REW, etc.) while watching your recorded show. If you press
STOP, the show will stop and an information screen with
various options will appear. The last channel viewed in live TV
will appear in the upper-left corner of the screen. To return to
full-screen live TV, press EXIT or select “Done”.
WAT
TCH
HING AND DE
ELET
TIN
NG YOU
UR RE
ECOR
RDED SHOW
WS
43
PLAY
YLIST
44
REC
AF
The time, date and channel of each recorded program is
displayed to the right of the program title. Any icon identifying
program status is displayed to the left of the program title (for
example, a circle K for “Keep Until I Delete”). See the inside
back cover for a list of all the icons.
ion,
n,
Highlighting a program title displays the program description,
rogram,
m,
just as in the Guide. If you press SELECT or INFO on a program,
rss several
seve
an Info screen is displayed for the program that offers
actions including Play, Keep, Delete and others.
h a folder icon.
Series programs are identified in the list with
For example, if you record a weekly comedyy series, the title
for
that series is shown with a folder icon. Press
ress SELECT on the
series title to see the recorded episodes
es for that series. The
number of new (not viewed) programs and
nd total programs
program for
progr
each series is displayed to the right of the series nam
name; for
example, “2 New/5 Total”. Press PLAY on a series
eries to
t play all the
episodes in the folder, in order from oldest to newest.
DIRECTV® HD DVR RECEIVER USER GUIDE
The Playlist screen displays all your recorded programs. To
get to the Playlist screen directly, press LIST on the remote,
or press MENU and select “Recordings”, then “Playlist”.
Titles that you have not viewed yet are shown in bright, white
letters, while titles that you have already viewed (partially or
completely) are light grey.
PLAYL
LIST
PLAYLIST OPTIONS
From the Playlist screen, press the YELLOW button to display
Playlist Options.
Sorrt Prrogramss by Cate
egory
Cha
ange
e Ord
derr of Playlisst
Select “Sort programs by category” and then select Movies,
Sports, News, Kids, etc., to filter the playlist as desired. This
u start
option will help you find what you want faster, once you
to record a lot of programs. This is just a temporaryy filter for
your list, so just press the left arrow or BACK to see
ee your full
Playlist again.
Select “Change order of Playlist” to pick how
w you want to
arrange the order of your recorded shows. You can sort
so by
date with the newest at the top (the factory default
lt ssetting),
the oldest at the top; or alphabetically with A at the top, or Z at
the top.
CHAPTER 4 - RECORDINGS
AF
Select “Mark programs to delete” if you want to delete two or
more programs at once.
Marrk Pro
ogra
ams to Dele
ete
45
PLAY
YLIST
Ope
en/C
Clo
ose All
46
MANAGING MY PLAYLIST
AF
If you are set up on a Whole-Home DVR or Adv Whole-Home
network, this option lets you select whether to see all available
titles from all receivers, or just those on the “local” receiver.
Filte
er by Play
ylisst
Disk
k Sp
pace Barr
Your DVR has a lot of recording space but it is possible
sible to fill
fil up
the hard drive if you record regularly. A quick way
ay to check how
pace Bar.
much space you have available is the Disk Space
DIRECTV® HD DVR RECEIVER USER GUIDE
Series programs are grouped in folders in your Playlist. Select
“Open/Close All” to open all of your folders so you can see each
episode without having to select each series individually. You can
also use this option to close them all.
The Disk Space bar is at the bottom of your
our Playlist. IIt sshows the
approximate amount of space available on your disk a
at any given
time.
The Disk Space bar shows programs you have designated “Keep
Until I Delete” in dark blue, programs subject to expiration or
automatic deletion in light blue, and the remaining unused disk
space that is available for recording in black.
When your disk is full, the oldest shows (viewed or not) are
automatically pushed out to make room for the new ones.
39% Fr
Free
ee
PLAYL
LIST
If you have a show that you don’t want pushed out, press the
BLUE button to “Keep” it in your Playlist until you delete it.
Kee
ep
AF
Highlight the show you want to keep and press the BLUE button
on your remote. A blue, K icon will appear next to the program
title indicating it will be kept until you delete it. You may be
tempted to make all of your recordings “Keep Until I Delete”, but
if your hard drive ever fills up, new recordings can’t take place.
Another way to manage your Playlist is to delete recordings you
no longer want.
Dele
ete
Note that HD programs take up more disk
k space than S
SD.
Thus, you may want to record your favorite content in HD
HD, while
recording other shows in SD to optimize your use of the
th available
recording capacity.
CHAPTER 4 - RECORDINGS
Highlight a single show or a series (indicated by a folder
er icon)
and press the RED button to delete it. If you delete a folder,
all episodes of that series will be deleted. Don’t worry
orry about
pressing the RED button accidentally. You willl always see a
confirmation message before you delete anything.
nything.
47
MANAG
GE REC
CORDINGS
48
AF
TO DO LIST
The To Do List displays recordings your DVR is scheduled to
make in the future. Icons next to the titles indicate whether
her the
recording is a single event, part of a series, or an autorecord
record
based on a person or keyword search. The list is ordered
dered by
time with the next recordings at the top and the furthest in the
future at the bottom. You can use this screen to make sure your
recordings are properly scheduled or to delete
ete future sc
scheduled
recordings you no longer want to record. DIRECTV On DEMAND
DEMAN ™
DEM
programs scheduled to download over the Internet are sho
shown in
the Playlist, not the To Do List.
DIRECTV® HD DVR RECEIVER USER GUIDE
Once you have scheduled recordings, you can find the status
and history of those recordings by pressing MENU and selecting
“Recordings”, then “Manage Recordings” to see the following
options: To Do List, Series Manager, Queue, History, Purchases,
Manual Record and Record Defaults. These features are
described on the next few pages.
Deleting single shows is easy: Simply highlight
ht the show you want
to delete and press the RED button on the remote. A confirmation
message will appear before you can delete the show. If you want
to delete an entire series from the To Do List, select the show,
select “Series Options”, then select “Cancel Series”.
MANA
AGE RECOR
RDIN
NGS
There are a couple of color key short cuts on this screen as well.
ll.
Use the RED button to delete an entire series. Use the GREEN
REEN
button to move a highlighted show to the top of the listt in one
press.
QUEUE
You can also adjust the recording options used for a particular
series from this screen. Select the series you
u want, then select
se
“Series Options” and change the recording options as desired.
desired
The Queue screen displays titles that are in the queue waiting to
be delivered to your hard drive. See Chapter 3, “All Movies, On
Demand and Pay Per View: Ordering Programs” for details.
CHAPTER 4 - RECORDINGS
AF
The Series Manager screen displays a prioritized list of all the
series you’ve scheduled to record. If there is a series recording
conflict and the receiver must choose which show to record,
it uses this list to determine the priority. As you set up series
recordings, the most recent series goes to the bottom of the
list in last priority. You can change the order of the priority at
any time by selecting “Series Manager”, selecting the show you
want to move, moving the highlight to the right, then using the
arrow keys to promote or demote the series.
SERIES MANAGER
49
MANAG
GE REC
CORDINGS
50
PURCHASES
MANUAL RECORDINGS
AF
Provides status information for all Pay Per View programs thatt
were bought and, if viewed, the date and time.
Provides status information for every recording scheduled,
whether they were completed, canceled or deleted. If you think
something should have been recorded, but wasn’t, check here to
look for an explanation.
To set up a recording based on channel, time and date, select
“Manual Record” and enter all of the options
ns as you wish,
including whether you want this to be a one-time or recurring
recurrin
recurr
recording (i.e. every Tuesday), channel, day and date, start time
and duration. You can schedule a manual recording u
up to 14 days
in advance.
DIRECTV® HD DVR RECEIVER USER GUIDE
HISTORY
RECORD DEFAULTS
The Record Defaults screen lets you set the recording options
you want the receiver to use every time it does a recording. The
receiver’s default settings work best in the vast majority of cases,
but you may want to change them to your personal preferences.
MANA
AGE RECOR
RDIN
NGS
When recording a series, the Episode Type gives you the
option to record first run only, repeats only, or both.
AF
The Start and Stop options let you adjust the times
es of your
you
recordings to ensure you don’t miss a thing. Keep in mind
that starting early and ending late on all of yourr recordings
may create more recording conflicts than
an if you starte
started and
stopped on-time (according to the program
schedule).
ogram guide schedu
schedul
If you find a particular series runs habitually
early, it
abitually late or ear
is better to adjust that series using the program’s IInfo
Inf screen
rather than set the recording defaults, which
would affect
ich wou
all of your DVR recordings. Press MENU, select
ec “Manage
Recordings”, then select “Series Manager”. Select the
program you want to adjust, then select “Series Options”.
CHAPTER 4 - RECORDINGS
The Keep Until option lets you keep a recording until you
delete it or until the disk is full, in which case the DVR can
delete it automatically if the disk fills up. A recording that
is labeled “Keep Until I Delete” will never be deleted until
you do it manually. If all of your recordings are labeled
that way and the disk fills up, no new recordings will occur
urr
until you manually delete some of your “Keep Until I Delete”
elete”
e”
recordings.
The Keep at Most option lets you decide how many episodes
you want to keep: 1, 2, 3, 4, 5, 10 or All. If you select “All
Episodes” for a show that appears many times in the guide,
you may find it uses disk space rapidly.
51
RECO
ORD
DING
G FRO
OM YOU
UR CO
OMPUTE
ER, PHONE
E OR IPAD
52
NOTE: You must have an account on directv.com to use
remote scheduling.
AF
FROM A COMPUTER
To schedule a recording from your computer, go to directv.com/
.com/
om/
tvlistings to see an online version of the program guide.. Select
ct
a show and click “Record”. If you have more than one
e DVR in
your home, choose the DVR you want to record to and then click
“Record to Receiver”.
NOTE: If you have a mix of HD and SD
D DVRs in your home
home,
make sure not to pick an HD movie for your
our SD DVR. It w
will
not record.
DIRECTV® HD DVR RECEIVER USER GUIDE
Have you ever forgotten to set a recording and wish you could
do it remotely from work or while on the go? You can with
directv.com, and DIRECTV Mobile Apps.
RECO
ORDING
G FROM YO
OUR COMPU
UTE
ER, PH
HONE OR IP
PAD
DIRECTV MOBILE APPS
Features:
Search for any television show up to 14 days in advance.
AF
Browse programs by channel, or date & time.
Our FREE Mobile Apps is available for the iPhone, Android™,
Palm® Pre™, Palm® Pixi™, BlackBerry®, Windows® Phone 7 and
the iPAD. Turn your smartphone or iPAD into the easiest, fastest,
most convenient way to find any program and set your home DVR.
Get program information instantly, including description,
length and rating.
Set start and end time extensions to your record
d request
requests.
Order DIRECTV CINEMA™ right on your iPAD
D orr phone
(available for iPhone, Android, Palm, BlackBerry
ckBerry and
Windows Phone 7), no need to have your
ur receiver connected
conne
to a phone line. Record to any DIRECTV
home.
TV DVR in your hom
You can also go online to directv.com/mobileapps
eapps for mo
mor
more
information.
You can also learn all about DIRECTV Everywhere, the mobile app
that brings the DIRECTV viewing Chapter 5, “Extras & Special
Features: DIRECTV Mobile Apps”.
CHAPTER 4 - RECORDINGS
Record a single episode or an entire series.
53
54
AF
DIRECTV® HD DVR RECEIVER USER GUIDE
CHAP
PTE
ER 5 - EX
XTRA
AS & SPEC
CIA
AL FEA
ATU
URES
AF
Sp
peccial Features ...........................................................
...... 63
DIRECT
TV® Do
ouble
ePlay™ .......................................................
............ 63
.........
GameSe
earch™
™ ...........................................................................
................. 64
...............
QuickTu
une .................................................................................
................
..................
..... 64
ScoreGu
uide™
™ .............................................................................
.....................
....... ..... 65
TV Appss ......................................................................................
.........................
....
. ......................... 65
DIRE
ECTV
V® Wh
hole--Home
e DVR
R Servvice
e ....
..........
.............
.................... 66
Geniie™ (Adv Who
ole
e-Hom
me) HD DV
VR ............
..............
............
................... 71
DIRE
ECTV
V™ Mobile Apps ................................................
.... 73
For Sma
artpho
one & iPad ............................................................. 73
DIRECT
TV Everywh
here™ .............................................................. 74
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
Message
es ....................................................................................... 56
DIRECT
TV Actiive Channell ............................................................ 56
GSN Ga
ame Lo
oung
ge ..................................................................... 57
Music & Phottos .............................................................................. 58
Caller ID
D ......................................................................................... 60
Showroo
om ...................................................................................... 61
P a ndorr a ............... ....... ........ ......... ......... ............... .... ........61
You
uTube
e .......................................................................................... 62
62
Ex
xtrras .................................................................................. 56
55
EXTRA
AS
56
AF
Press MENU, select “Extras” and then “Messages” to see your
messages from DIRECTV. DIRECTV sends you messages about
important news items or special promotions.
MESSAGES
DIRECTV ACTIVE CHANNEL
Press MENU, then select “Extras”, then
n “Active” to access the
DIRECTV Active channel, or simply presss the ACTIVE key
ke on your
remote.
DIRECTV® HD DVR RECEIVER USER GUIDE
Use the Extras option to access Messages, the DIRECTV Active™
channel, GSN Game Lounge, Music & Photos, Pandora and
YouTube. Depending on your setup, it may also include the Caller
ID feature.
The DIRECTV Active Channel provides a variety of
o interactive
services, including daily and extended weather forecasts, daily
horoscopes, lottery results, the GSN Game Lounge, and a quick
list of the most popular shows on DIRECTV at any given time.
For local weather on demand, press ACTIVE and select the
“Weather” option. The first time you use this feature, you will
have to enter your local ZIP code. You can view up to five cities by
EXTR
RAS
selecting the “My Cities” menu item and following the onscreen
instructions. To exit the DIRECTV Active channel, just enter a
channel number or press the CHAN UP/DOWN key.
AF
GSN GAME LOUNGE
Press MENU, select “Extras”, then “Game Lounge”. The GSN
Game Lounge service contains memory and skill games that
tha
you can play onscreen using only your remote. There
ere are free
as well as subscription-only games to play. If you become a top
scoring player, you will see your name on the leader board.
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
NOTE: Because it is an interactive channel, the DIRECTV Active
screen may take a few moments to load. Please be patient.
57
EXTRA
AS
58
AF
Your DIRECTV Receiver can be connected to your home network
to show photos and play music and videos that you have saved
on your personal computer. You must have at least one personal
al
computer running a media server (e.g. TVersity, Windows Media
edia
Player, Intel Viiv) in your network for this service to work. Forr
help on setting up “Music & Photos”, visit
directv.com/mediashare.
“Music & Photos” is an optional item in the “Extras” menu,
only shown when your DVR is connected to a home network.
Compatible models include the DIRECTV HD DVR (models HR44,
HR34 and HR20 or later) or DIRECTV Plus® DVR (model R22).
Other models may support DIRECTV™ Media Share in the future.
Once your DVR is properly connected to the media
dia server o
on
your home network, press MENU and select “Extras”
xtras” then
“Music & Photos”. The DIRECTV Media Share
are screen
will display.
Select “Music” to access music by Artist,
Artis Album,
m, Son
Song,
Playlists and Channel. Your favorite music will pl
play as you
pla
watch TV or view photos from your PC. Once
the desired
nce th
songs are selected, the song’s information will display on
the Progress bar.
DIRECTV® HD DVR RECEIVER USER GUIDE
MUSIC & PHOTOS
EXTR
RAS
AF
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
The DVR controls on your remote allow you to stop, play
or skip through your music and photos. Press the GREEN
button on your remote to toggle among music, photos and
video control modes. Pressing the STOP button while in
music control mode stops the music from playing and the
audio from the current channel is then heard. Pressing the
STOP button while in photo control mode stops the display
of photos and displays the video from the current channel.
Select “Photos” to go to the Photos submenu. Select
“Browse” to see several photos at once.
59
EXTRA
AS
60
AF
To set up your receiver to display an onscreen notice whenever
you receive a call, press MENU and select “Caller ID”, then
select “Turn on Notices”. This will toggle the option to now read
“Turn off Notices”.
Depending on your phone company, the “Caller ID” option may
be labeled in the format “Telco Caller ID” where “Telco” is your
phone company’s name; or it may appear in the “Extras” option
when you press MENU.
Note: In some areas, you must press MENU, then select
“Extras”, then select “Caller ID”, then “Turn on Notices” or
“Turn off Notices”.
NOTE: You must subscribe to caller ID service
ce through
rough your
phone company and your DIRECTV Receiver
ver must be connected
connecte
con
to the phone line.
DIRECTV® HD DVR RECEIVER USER GUIDE
CALLER ID
You can review your 25 most recent calls in the
he call log at any
time. To see your call log, press MENU, select “C
“Caller ID” then
select “Call Log”. Highlight and select a name to delete that
listing from your log.
Note: In some areas, you must press MENU, then select
“Extras”, then select “Caller ID”, then “Call Log”.
EXTR
RAS
SHOWROOM
AF
PANDORA
Pandora is personalized Internet radio designed to help you
discover new music you’ll love, mixed in with music you already
adyy
know. To use Pandora, your receiver must be connected to
o the
Internet and you must have a Pandora account set up online. To
access Pandora, press MENU on your remote. Select
ct “Extras” then
“Pandora”.
You can listen to various stations and create, edit and pers
personalize
stations.
To listen to Pandora while watching a program:
listening
gram: While listen
lis
to Pandora, press EXIT on your remote and select “Yes, P
Play
Pandora” to display video onscreen. Your remote
te buttons
butto now
control your music. To switch to video control, press
ess ENTER on
your remote to change programs. To exit Pandora and go back to
TV, press EXIT and select “No, Stop Pandora”.
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
Showroom offers you DIRECTV content such as instructional
videos, behind-the-scenes clips and video extras, information
about DIRECTV sports subscriptions, special offers, trailers
and more.
61
EXTRA
AS
YOUTUBE
62
If you’re already connected, follow these simple steps:
Press MENU on your remote and select “Extras”, then
select “YouTube”.
2.
Enter your search term using the onscreen keypad, or use
the numbers on your remote to “triple tap” the words.
s.
3.
A list of YouTube videos matching your search term
rm wi
will
display. Play a video from this screen by highlighting
ighting a title
and pressing SELECT. Otherwise, highlightt the title and
press INFO for a description of the video
o and other options.
AF
1.
If your DIRECTV HD DVR is connected to the Internet, you can
search for and watch YouTube content on your TV. (If you aren’t
connected, see Appendix 4.)
DIRECTV® HD DVR RECEIVER USER GUIDE
Watch millions of Internet videos on your TV.
SPECIA
AL FEA
ATUR
RES
Your DIRECTV HD DVR supports these special features that can
be accessed without going through a menu.
Watching
Program 1
Program 2
Program 1
AF
With DoublePlay, you can easily switch between two programs
on at the same time without missing a minute of either. Your
HD DVR stores up to 90 minutes of live TV on two channels. If
you tune to a new channel (a third channel), the saved portion
on the original channel is cleared. DoublePlay expires after two
hours of non-use.
1. While watching one program, press the DOWN arrow on
your remote. A message displays confirming DoublePlay
ePlay
has started.
2. Press the DOWN arrow again and tune to the second
econd proprogram.
Program 1
Program
Program 22
3. Now use the DOWN arrow to switch back
k and forth betw
between
the two programs.
4. You can pause, rewind, fast forward, slow-mo
w-mo or instan
inst
instant
replay both.
NOTE: You cannot fast forward during live TV until you pause
or rewind a program.
Press DOWN button
on remote
Watching
Program 2
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
DIRECTV® DOUBLEPLAY™
63
SPECIIAL
L FE
EATURE
ES
64
QUICKTUNE
AF
Sports blackouts, a long-time source of frustration and confusion
for sports fans, occur when a sporting event is not televised in a
certain area. But thanks to DIRECTV’s cutting-edge technology,
whenever you tune to a channel with a blacked-out game,
GameSearch™ recognizes the blackout and immediately looks
to see if the game is on another channel. If a broadcast of the
game is found, GameSearch displays an onscreen message that
gives you the option to tune to that channel. If it can’t find one, an
onscreen message will let you know the game is not available.
Use QuickTune to get to your 9 “must see” channels
hannels
nels fast! While
watching live TV, press the UP arrow on your
ur remote con
control. A
display with spots for 9 channels will appear
ppear on screen. To fill
fi
the spots, press the GREEN button on your remote contro
control. The
channel you are currently viewing will be added to the ccurrently
highlighted spot in the QuickTune display. After you’
you’ve made all
your picks, press the UP arrow whenever you want
wan to bring up the
application. Use the arrow keys to highlight the channel you want
to watch and then press SELECT.
DIRECTV® HD DVR RECEIVER USER GUIDE
GAMESEARCH™
SPECIA
AL FEA
ATUR
RES
SCOREGUIDE™
AF
TV APPS
With DIRECTV’s exciting FREE TV Apps, like Flickr®, ScoreGuide™,
eGuide™,
e™,
5-Day Weather Forecast and Webcams, you can view your
our favorite
pictures, get up to the minute scores, check your local
cal weather,
weathe
hZZa^kZ[ZZYhd[edejaVgkVXVi^dch^\]ihVcYbjX]bdgZ¸
X]bdgZ¸
bdgZ¸
without missing a second of what you’re watching,
hing,
ing, all at the press
of a button. To enjoy TV Apps, your DIRECTV
V HD DVR must be
connected to the Internet. See Appendix 4, “How to Network yyour
HD DVR”, for instructions.
Press the Right Arrow button on your remote
ote ccontrol to
launch TV Apps. Select the DIRECTV App Store icon at the
top of the TV Apps Dock and choose the apps you want.
You can also go to the online DIRECTV App Store on your
computer, at directv.com/tvapps.
Whenever you want to access your TV Apps, just press the
Right Arrow button and select the App you want to use.
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
Interactive content, like scores, statistics and other information,
is available on some of our special sports and entertainment
channels. Look for an onscreen popup that lets you know
when interactive content is available and follow the onscreen
instructions to use the interactive features.
65
DIREC
CTV
V® WHOL
LE-H
HOM
ME DV
VR SERV
VIC
CE
66
AF
When your HD DVR and HD Non-DVR receivers are networked,
it allows them to share content. This is typically completed by
an installer during your installation appointment. To learn more
about upgrade and eligibility requirements, go to directv.com/
wholehome. To get a quick understanding of how recorded
content is shared by your household, skip to step 7.
1. Ne
etw
work You
ur Rec
ceive
erss:
NOTE: To access DIRECTV® Whole-Home DVR service
rvice
functionality, you need a DIRECTV HD DVR receiver
eiver
ver (models
HR34, HR24, HR20-HR23 with DECA), an additional
ditional WholeWho
Home-capable receiver (models H25, H24,
4, HR24, HR34, HR44,
HR44
H21 with DECA, H23 with DECA, R22 with DECA,HR20-HR23
DECA,HR20-HR2 with
DECA) for each TV, a SWiM network, HD
service
D Access, DVR se
and DIRECTV® Whole-Home DVR service. There is a limit
of
one remote viewing per DVR at a time. For Whole-Home
DVR
holeto function, your receivers should never have an Ethernet cable
connected, unless it is connected to a DECA. H24, H25, HR24,
HR34, and HR44 receivers should never have a DECA installed.
DIRECTV® HD DVR RECEIVER USER GUIDE
With DIRECTV’s Whole-Home DVR service and the proper
equipment, it’s like having a DVR in every room. Now even rooms
with HD Non-DVR receivers can schedule and watch recorded
programs. Start watching a recorded program in one room, stop
it, then continue watching it in another room.
DIIREC
CTV
V® WHO
OLE-H
HOME DVR SERV
VICE
2. Activ
vate DIR
RECT
TV® Whole--Home
e DV
VR Serv
vice:
AF
You’ll be prompted to give each receiver a name. We refer to
this as “Location”. We recommend using a name that you’ll
easily associate with the room or it’s location, such as, “Living
Room”. The name must be 14 characters or less. You must
be at the receiver to assign its name.
3. Name You
ur Lo
ocattionss:
After you’ve assigned a Location Name, you can change
ge it
as follows: Press MENU, select “Settings & Help”, then
“Settings”, “Whole-Home” and then “Name Location”.
ation”.
tion
4. Set Playlisst Sh
harin
ng Optio
ons (HD
HD
D DVR
VR only):
on
nly):
During initial setup, if the receiver is an HD DVR, you’ll be
prompted to set the following Playlist sharing options:
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
Once DIRECTV® Whole-Home DVR service is activated on your
account, press the LIST button on your remote. The message
on the right will display, confirming the service has been
enabled. Select “Continue”.
67
DIREC
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V® WHOL
LE-H
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VR SERV
VIC
CE
68
An HD DVR has the option to share its Playlist with other
receivers. Let’s say you have an HD DVR in your Den, an HD DVR
in your Master Bedroom, and an HD Non-DVR in your Kitchen. If
you set Share Playlist to “No” in the Master Bedroom, the other
rooms (Den and Kitchen) won’t be able to access the Master
Bedroom’s Playlist.
Allow Deletion
AF
An HD DVR has the option to prevent another location from
deleting programs that were recorded by that HD DVR. In our
urr
previous example, if the DVR in the Den is set to allow deletion
eletion
on
“From this room only”, a person trying to delete a program
gram
(recorded in the Den) from the Master Bedroom or Kitchen would
be prevented from doing so.
You can change sharing options at any time. Press MENU, select
“Settings & Help”, then “Settings”, “Whole-Home”
le-Home” and then
th
“Share Playlist”.
5. View
w Statu
us:
DIRECTV® HD DVR RECEIVER USER GUIDE
Share Playlist
To view the Whole-Home status for all your connected HD DVRs,
press MENU, select “Settings & Help”, “Settings”, “Whole-Home”
then “Status”. This screen indicates if DIRECTV® Whole-Home
DVR service is authorized, as well as the Playlist sharing settings
for all networked HD DVRs.
DIIREC
CTV
V® WHO
OLE-H
HOME DVR SERV
VICE
6. Reco
ord Prrog
gra
amss:
AF
To record a show you’re currently watching or to record a
highlighted program in the Guide, press the orange REC
(record) button. A message displays onscreen asking you to
select the HD DVR you would like to record on; then selectt
ecord
ord
either “Record Once” to record the current episode, “Record
Series” to record the entire series or “Do Nothing” to
o cancel
el
your request.
NOTE: Pressing the REC button twice to record
ecord
rd a series or
pressing it three times to cancel the request
uest does not work
on Non-DVR receivers.
You can also schedule a recording from
m a program’
program’s Info
screen. To record a program you’re currently
or to
ntly watching
wat
record a highlighted program in the Guide, press
res the INFO
button and select either “Record Once” or “Record Series”.
If your recording (requested from a Non-DVR receiver)
conflicts with other recordings already scheduled on the
DVR, a message will display letting you know that your
program cannot be recorded.
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
If you’re in a room with an HD Non-DVR receiver, once you
authorize DIRECTV® Whole-Home DVR service you’re able to
request programs to record.
TIP: Adding a second HD DVR to your DIRECTV®
System doubles your recording capacity. Don’t worry
about having to remember which DVR you recorded
your shows on. Whole-Home DVR service keeps things
simple
ple b
by giving you a single, unified playlist of all your
recordings
ecordings on any connected TV.
ecordi
If you’re in a room with an HD DVR, and you’ve authorized
DIRECTV® Whole-Home DVR service, you’ll still record programs
in the same way you did before.
69
DIREC
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V® WHOL
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VR SERV
VIC
CE
70
AF
7. Watc
ch Reco
ord
ded Prog
gram
ms:
By networking your receivers, the recordings from all the HD
DVRs in your household are combined into a “shared” Playlist.
The shared Playlist is accessible by all networked receivers,
even if the receiver is not a DVR! To access the Playlist, press
ss
the LIST button on the remote control, or press MENU, then
hen
select “Recordings”, then “Playlist”. Highlight a show and press
SELECT to play. If you’ve already watched part of the
e show iin
another room, you can select “Resume” to pick up where you left
off. You can use any of the DVR control buttonss such
uch as PAUSE,
FFWD, ADVANCE, while watching your recorded
orded show.
You can limit access to programs with Parental Controls. S
See
Se
“Parental Controls” in Chapter 6 for details.
parental
tails. Your parenta
pare
control settings restrict access to both recorded
corded and live
lliv
programs. Parental controls must be set at each receiver.
re
DIRECTV® HD DVR RECEIVER USER GUIDE
Recordings can be deleted from any connected receiver
that has been set up to Allow Deletion. However, to check
the status of scheduled recordings on the To Do List or to
change the priority of a series you’ve scheduled to record,
go to the HD DVR, press MENU and select “Recordings”,
then “Manage Recordings” for options.
To delete a program from your Playlist, use the arrow keys to
highlight the desired show and press the RED button. You’ll then
be asked to confirm the deletion.
NOTE: Only two locations can access a recorded
program at the same time (the HD DVR on
which the program was recorded and one other
location). If a third location tries to playback a
recording, a message will display explaining that
the program is not available.
GENIE™
™ (A
ADV WHO
OLE-HO
OME) HD DVR
You can use your Genie HD DVR in three ways:
AF
1. As a standalone HD DVR - connect it and get all the
enhancements and superior receiver features of the HR44,
HR34 and above.
2. As an HD DVR in a Whole-Home DVR setup - Genie enhances
es
your current Whole-Home setup. When connected to other
her HD
receivers as the hub of your Whole-Home DVR experience,
ence, the
he
Genie HD DVR allows you to stream recordings to four
our act
active
rooms simultaneously (up to three clients).
3. As a Genie server connected to Genie client and/or
d/or RVU
devices - The DIRECTV Genie HD DVR can
and
n stream content
cont
features to RVU (remote viewing) capable
other
ble TVs, clients and ot
devices, giving you full HD DVR functionality
onality in every room.
room For
example, if your Genie HD DVR is connected
HDTV in your
cted to an HD
HDT
Living Room, as well as to a client and HDTV
TV in your
you Office,
plus RVU TVs in the Bedroom and Kids’ Room,
m you
yo don’t need
a separate DIRECTV Receiver in each room: the client/s and/or
RVU TVs let you watch, record and manage your shows directly,
via the Genie (Adv Whole-Home) HD DVR.
Record different
shows
at once with one DVR.
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
Genie (Adv Whole-Home) HD DVR is the most comprehensive,
flexible and cost effective HD DVR experience from DIRECTV.
The Genie HD DVR (HR44, HR34 and above), together with Genie
clients or RVU-capable TVs, can serve your entire home, and allow
you and your family to watch what you want, where you want, when
you want.
Genie HD DVR
71
GENIE
E™ (AD
DV WHOL
LE-H
HOME)) HD DV
VR
In any configuration, your Genie HD DVR offers the following
features in addition to those of a DIRECTV HD DVR:
Record up to 5 programs simultaneously
72
Get full HD DVR functionaltiy in every room
AF
Watch two shows at the same time with Picture In Picture (on
the TV connected to the Genie HD DVR)
NOTE: For a complete list of compatible RVU devices, receivers,
ivers,
vers,
clients and required services, visit directv.com/Genie.
DIRECTV® HD DVR RECEIVER USER GUIDE
Store up to 200 hours of HD programming
DIRECTV™ MOBIL
LE AP
PPS
FOR SMARTPHONE & IPAD
AF
Use your phone or iPad as a remote control: Play, pause,
rewind, fast-forward, scroll through channels, and more,
all with a tap.
Create your own Home screen: Get instant access to your
n your
favorite channels and sports. You control what’s on
e, the
screen by choosing the channels you want to see,
teams and sports you want to follow, even the
e modules you
want to include.
Create your own sports roster: Browse games and get
scores instantly across all sports. You
u choose the teams
and sports you want to follow.
Search for any television show up to 14 days
ays in adva
advance.
Watch movie trailers and get detailed show info: See
descriptions, upcoming showings, cast & crew, parental
info, similar shows, and photos.
Channel-tune instantly with a tap.
Easily share your favorite shows and movies with your
friends on Facebook and Twitter.
Features:
Go to directv.com/mobileapps for more information.
CHAPTER 5 - EXTRAS & SPECIAL FEATURES
Now your favorite shows, movies and sports are just a tap
away, using your smartphone (iPhone, Android, Blackberry,
Palm Pre, Palm Pixi, Windows Phone 7) or iPAD. Experience all
the amazing features of the DIRECTV™ Mobile Apps with an HD
DVR that is connected to the Internet.
73
DIREC
CTV
V™ MOBIL
LE APPS
74
Now watch DIRECTV movies and TV shows on your tablet
device, mobile phone or your computer, whenever, wherever
you want. All you need is a DIRECTV online account, and an
internet connection.
AF
To learn more about DIRECTV Everywhere go to
http://www.directv.com/entertainment/
NOTE: Certain remote control functions require a standard
ard
DIRECTV remote. iPad remote control functionality requires
quires a
home Wi-Fi connection. The iPad App requires Internet
ernet access
and directv.com login. Internet connections mayy vary. In rar
rare
instances, scheduled recordings may not be recognized.
ognized. Only
available on certain DVR receivers. Visit directv.com/apps
rectv.com/apps for
rectv.com/app
complete details. iPad is a registered trademark
rademark of Apple, Inc.
In
DIRECTV® HD DVR RECEIVER USER GUIDE
DIRECTV EVERYWHERE™
Use of the DIRECTV mobile apps are licensed
nsed under
DIRECTV’s current End User License Agreement.
Use of the
ement.. Us
ement
DIRECTV mobile apps are also subject to DIRECTV’s
ECTV privacy
policy and other legal policies, including DIRECTV’s Customer
Agreement for users who are DIRECTV customers.
CHAP
PTE
ER 6 - SE
ETTIINGS
S & HELP
AF
Pare
ental Conttrolss ..........................................................
......... 85
........
Lock No
ow ...................................................................................
............... 86
Unlock Now ...............................................................................
...................
................... 86
Ratingss Limitts ...........................................................................
........................
.......
87
Adult Ch
hanne
els ..........................................................................
......................... 88
............................
Channe
el Bloccks ..........................................
.................................
.......
..............................88
....................... 8
Web Vid
deos ..........................................................................
..............................88
....
................
Spendin
ng Lim
mits ........................................................................89
...............
................
Vie
ewing
g Hourrs ...........................................................................89
......
Fa
avo
orite Chan
nnelss ............................................................. 90
Help
p .................................................................................... 91
CHAPTER 6 - SETTINGS & HELP
Inffo & Test .................................................................................76
Dissplay .......................................................................................76
Audio ..........................................................................................80
Network
k Setu
up ..........................................................................80
Remote
e Conttrol .........................................................................81
Satellite
e .....................................................................................82
Whole-H
Home
e .............................................................................83
Power Saving
g .............................................................................83
83
Reset .........................................................................................
...83
Se
ettings .............................................................................. 76
75
SET
TTINGS
76
AF
Select “Info & Test” to display the System Info & Test screen.
Select “Run System Test” to initiate a test of the tuners, receiver
ID and phone line.
INFO & TEST
NOTE: Running the System Test will interfere with live
e TV and
d any
current recordings.
Select “More System Info” to review your basic
sic system
ystem informatio
information
number
such as receiver model, receiver ID, accesss card number,
rent receiver settings
settings. This
software version, etc.… as well as, current
information can be useful during troubleshooting.
blesho
bleshooting.
DISPLAY
DIRECTV® HD DVR RECEIVER USER GUIDE
Press MENU, select “Settings & Help”, then “Settings” to review
or change your system settings. These include: audio options,
video format, TV resolution, network setup, remote control setup
and more.
Select “Display” to access the following options: “Preferences”,
“Video”, “TV Ratio”, “TV Resolution”, “Captioning” or “Clock”.
Before you get started, you may want to review Appendix 5, “About
High-Definition”, which describes HD formats and resolutions.
SE
ETTIN
NGS
Preffere
ences
These are user interface display settings which include:
Guide HD Channels: Choose whether you want the guide to show
HD channels and their duplicate SD channels or to hide the SD
duplicates.
AF
Language: Select your preferred onscreen text language.
Scrolling Effects: Turn scrolling effects ON or OFF. This
is affects
the appearance of large text areas when they scroll.
Banner Time: Set the channel banner time to determine
etermine
ermine how
quickly the banner disappears after moving to a new chann
channel.
NOTE: To change your screen format and
d resolution tem
temporarily,
tempo
press INFO on your remote, select “Audio/ Video” from tth
the
Channel Banner and select “Change Resolution
on & For
Format”.
Vide
eo
Set your preference for the following screen options: Native,
Screen Format and Bar Color.
Native: You can turn Native mode ON or OFF. When Native Mode
is ON, your TV auto-changes to match the resolution of the
CHAPTER 6 - SETTINGS & HELP
Guide shows: Select whether you want the first press of the
GUIDE button to take you directly to the program guide or to go to
the category filter first.
Recording Tips: Turn “On” or “Off” helpful tips that display
onscreen whenever you schedule a recording.
77
78
AF
Screen Format: When a program is broadcast in a format
that does not exactly fit your TV screen, your receiver will
automatically size the picture. Screen Format options include
clude
de
Original Format, Pillar Box (Widescreen 16:9 HDTVs only),
nly),
Letterbox (Standard 4:3 TVs only), Stretch and Crop..
If you’re watching a widescreen movie on a Standard
dard 4:3 TV
TV, you
may want to choose “Letterbox” which places bars
ars on the top
and bottom of the screen. If your HDTV is 4:3
:3 aspect rati
ratio, you
may want to “Crop” or cut off the contentt at the left and rig
right
side of the screen while preserving the proportion of the picture
pi
that remains. You can also “Stretch” the picture vertical
vertically
or
vertic
horizontally to fill up the screen.
program coming into the receiver. For example, if Native mode
is ON and a program is being broadcast in 480p, your HighDefinition Receiver tells the TV to show it in that same format. If
the next program changes to 1080i, the receiver tells the TV to
change to that format. Native mode slows down the system’s
response time to channel changes since the receiver and TV
must adjust the picture resolution at every channel change.
Because of this, the default setting is OFF. When Native Mode
is OFF, your receiver will display the program at the highest
resolution set on the “TV Resolutions” screen.
DIRECTV® HD DVR RECEIVER USER GUIDE
SET
TTINGS
Bar Color: Select the Bar Color option to set the
he color of the
bars displayed when you view programming in Letterbox or Pillar
Box modes.
TV Ratiio
Set the aspect ratio that matches your TV. Options are Standard
4:3 or Widescreen 16:9.
SE
ETTIN
NGS
TV Reso
olu
utionss
Select the resolutions your TV can support so your receiver can
pass the proper signal. To find the resolutions your TV supports,
check the user’s guide that came with your TV. If you select a
resolution your TV doesn’t support, the receiver will reset the
resolution after a few seconds.
Cap
ption
nin
ng
Select “Captioning” to turn closed captioning ON or OFF, and to
select the font style, size and color for the display of captions.
Select “Clock” to set your time zone and whether you want
ant the
receiver to show Daylight Savings time or not.
CHAPTER 6 - SETTINGS & HELP
Cloc
ck
79
SET
TTINGS
AUDIO
80
Sound Effects: Select the volume of sound effects
AF
Dolby® Digital: Select whether you want Dolby Digital audio
output ON or OFF, i.e. for a surround sound system.
Language: Select your preferred audio language, i.e. English,
Spanish, Chinese, etc…
Not all TV programs deliver Dolby Digital 5.1 audio. Look forr the
Dolby Digital icon in the program description and Channel
el Banner.
anner.
HD Channels include 5.1 surround sound when available
able from
the programmer. Additional equipment is required
d and sold
separately. “Dolby” and the double-D symbol are
re
e trademarks of
Dolby Laboratories.
NETWORK SETUP
DIRECTV® HD DVR RECEIVER USER GUIDE
Select “Audio” to make a persistent change to your audio settings.
Audio options include:
Select “Network Setup” to set up and test the connection of your
DVR to the Internet. See Appendix 4, “How to Network Your HD
DVR” for details.
SE
ETTIN
NGS
REMOTE CONTROL
IR/R
RF Setup
Follow the step-by-step instructions to set your remote to
control your TV or other A/V equipment, such as a DVD player
or surround sound system. For best results, it is helpful
ful to
know the model number and brand of your equipment.
ment. To clear
cle
current AV1, AV2 and TV settings, select “Program
am Remote” and
then “Reset Remote”.
Certain remote control models feature RF (radio freque
frequenc
frequency)
capability. Refer to the model number printed on the to
top left
corner of your DIRECTV Remote Control. A letter R a
at the end
of the model number (which may be followed by other letters)
indicates that the remote supports radio frequency. If no letters
follows the number, the remote works in IR mode only.
NOTE: Not all DIRECTV Receivers are RF-capable.
CHAPTER 6 - SETTINGS & HELP
Prog
gram
m Rem
mote
AF
When the MODE switch on your remote is in the left-most
position, it controls your DIRECTV Receiver. However, you can
also program the AV1, AV2 and TV positions to control other
equipment such as your TV, DVD, VCR or Stereo.
Select “Remote Control” to display the Remote Control setup
screen. Then select from the Program Remote, IR/RF Setup,
Receiver Mode and Advanced Setups options.
81
SET
TTINGS
82
Adv
vanc
ced Se
etu
ups
AF
Select “Receiver Mode” if you want to use one remote to
command a second DIRECTV® Receiver.
Use this option to set up your remote to control 3 or more
receivers in one room.
SATELLITE
Rec
ceive
er Mo
ode
This option is used by installers when your system is init
initially
set up; you should not have to use it. However,
wever, you can use
this screen to view the satellite signal strength your receiv
receiver is
getting or to repeat the satellite setup procedure.
roced
rocedure.
DIRECTV® HD DVR RECEIVER USER GUIDE
To change your remote method of transmission from Infrared (IR)
signals to RF, select “Remote Control” and then “IR/RF Setup”.
While IR transmission requires a clear line of sight to the front
of the receiver, RF transmission lets you put your receiver inside
a cabinet or behind solid doors and still be able to command it
from up to 200 feet away.
The “Antenna Setup” option can be used to display cchannels
received via your off-air antenna in the Guide. Yo
You must have an
off-air (terrestrial) antenna connected to your HD DVR Receiver.
Not all HD DVR’s have a built-in off-air tuner.
SE
ETTIN
NGS
RESET
Some DIRECTV Receivers are Energy Star certified, meaning
ning
they include features that reduce electrical consumption.
tion. The
ivers into
Power Saving option automatically puts these receivers
Standby mode when there is no activity on your remote
mote for 4
hours. When the feature is ON, a message will
ll display to w
warn
you before the receiver goes into Standby mode.
mode
The Reset screen lets you restart the receiver, reset to factory
defaults, or reset everything.
“Restart Receiver” is the same function as pressing the red reset
button behind the access card door on the front of the receiver.
This option does not affect your settings and
scheduled recordings.
CHAPTER 6 - SETTINGS & HELP
POWER SAVING
AF
If you’re using DIRECTV® Whole-Home DVR Service or Genie™
(Adv Whole-Home) HD DVR and Clients, you can use the
Whole-Home settings to set or change your Playlist Sharing
preferences, or to create or change the names of each receiver
or client location. To learn more, read “DIRECTV® Whole-Home
DVR Service” in Chapter 5 or “Genie HD DVR” in Chapter 7,
respectively.
WHOLE-HOME
83
SET
TTINGS
84
AF
NOTE: If Parental Controls are locked, you must enter your
password to reset the receiver.
“Reset Everything” Completely erases everything from system
memory and starts over like a new receiver. WARNING: All your
recordings will be erased from the hard drive!
DIRECTV® HD DVR RECEIVER USER GUIDE
“Reset Defaults” erases all of your personal preference items,
such as parental controls, favorites, language and scheduled
recordings, and restores the receiver configuration to how it was
set at the factory.
PAR
RENTA
AL CON
NTRO
OLS
AF
CHAPTER 6 - SETTINGS & HELP
Parental Controls enable parents to place certain restrictions
on just who’s watching what, and requires a passcode to view
restricted programming. Whether it’s for mature content,
spending amounts, or even the number of hours of TV watching
allowed, you’re always able to keep limitations where you want
them for the whole family. The system default is “unlocked” for
all categories.
To review or update your Parental Controls settings, press MENU,
select “Settings & Help”, then “Parental Controls”. You can
also access Parental Controls by pressing INFO, then selecting
“Parental”, then “Parental Controls”.
85
PARENTAL
L CO
ONTRO
OLS
86
After setting the restrictions you want (see below for options),
choose “Lock Now” from the left menu. You’ll be asked to create
a passcode. This passcode will be your entry to unlocking and
adjusting limitations in the future.
AF
UNLOCK NOW
When parental controls are locked, a message appears if you
ogram
am
try to tune to a restricted program explaining why the program
is blocked. To temporarily unlock a particular program
m select
“Unlock Now” and enter your passcode. Making multiple
tiple entries
aimed at guessing the passcode is discouraged by a time delay;
de
each invalid passcode entered lengthens the delay
lay for subsequent
entry by one second.
For more unlock options, press MENU, select “Settings & Help”
He
then select “Parental Controls”. Variouss options for removing
remov
restrictions temporarily or permanently will appear. S
Select one
Se
and enter your passcode. You can also unlock
Parental Controls
ck Paren
by pressing INFO while watching TV. Select “Parental”
then
are
“Unlock All” and enter your passcode.
DIRECTV® HD DVR RECEIVER USER GUIDE
LOCK NOW
NOTE: If you have Parental Controls set and temporarily
unlocked, turning the receiver off will turn parental
controls back on.
PAR
RENTA
AL CON
NTRO
OLS
RATINGS LIMITS
Set rating limits for Movies, TV and Other (unrated) shows. From
the left menu, select “Rating Limits” then select either “Movies”,
“TV” or “Other”.
Oth
her Showss
Highlight and select the TV ratings limit you desire. In addition
ddition
to allowing or blocking shows by TV rating (i.e. TV-MA),
), you
ntent such
can also set ratings limits for particular types of content
as Fantasy Violence (FV), Dialogue (D), Language
e (L),
L), Sexual
Content (S) and Violence (V). A description of each content type
displays when highlighted.
Highlight and select the box to toggle the setting bet
between “Allow
No Rating” and “Block No Rating”. If you choose “Block No
Rating”, programming that has no rating, such as news and
sports, will not display.
CHAPTER 6 - SETTINGS & HELP
TV Prog
gramss
AF
Select the button next to the overall ratings limit you wish
to impose. Brief descriptions of the ratings appear for your
guidance.
Mov
vies
87
PARENTAL
L CO
ONTRO
OLS
88
AF
CHANNEL BLOCKS
Hide adult channels in the program guide, Manage Recordings
screens, and when channel surfing. Select “Adult Channels”, then
highlight and select the box to toggle between “Hide Adult” and
“Show Adult”.
WEB VIDEOS
Prevent children from viewing pre-selected channels. Select
lect
“Channel Blocks”. Scroll down the channel list and select
ect those
se
you wish to block. You can also key in channel numbers
bers or use
“Block All” or “Allow All” to save time.
DIRECTV® HD DVR RECEIVER USER GUIDE
ADULT CHANNELS
Prevent children from viewing video from the Internet.
Intern Select
“Web Videos”, then highlight and select the box to
t toggle between
“Block Web Videos” and “Allow Web Videos”.

---

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