ARRIS C41 Satellite Home Media Center Client Receiver with integrated RF4CE Wireless Remote User Manual
Pace Americas Satellite Home Media Center Client Receiver with integrated RF4CE Wireless Remote
ARRIS >
Contents
- 1. manual pt 1
- 2. manual pt 2
- 3. manual pt 3
- 4. manual pt 4
manual pt 4
PAR RENTA AL CON NTRO OLS SPENDING LIMITS Specify days and times when TV watching is allowed wed ed in your household. Select âViewing Hoursâ, then select ct the start times ti and durations for viewing. You can set hourss based on âscho âschool c^\]ihº¸BdcYVn"I]jghYVn¡VcY$dglZZ`ZcYc^\]ih¸;g^YVn" Z`ZcYc^\]ih¸;g^YV Z`ZcYc^\]ih¸;g^YVn Saturday, and Sunday. CHAPTER 6 - SETTINGS & HELP VIEWING HOURS AF Limit the amount that can be spent on each Pay Per View purchase. Select âSpending Limitsâ. Then enter your preferred spending dollar limit using the numbers on your remote. 89 FAVORIT TE CHAN NNEL LS 90 AF Press MENU on your remote, select âSettings and Helpâ then âFavorite Channelsâ. If you havenât created a Favorites list, the âSetup Custom 1â and âSetup Custom 2â options will be displayed. Select the one you want and follow the onscreen instructions to create and name your list. Selecting a Favorites list makes it active and hides the displayy o of all other channels in the guide. From the program guide, uide, press the YELLOW button on your remote, select âFavoritesâ tesâ and then select the list you want to make active. The name me e of the currently selected Favorites list is displayed in the bottom tom left of the program guide screen to remind you which currently h list you are cu current using. To return to displaying all channels, els, press the YELLOW YELLO button while in the guide, select âChange then ge favorites list listâ, th select âAll Channelsâ. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Create lists of your favorite channels. Use your list to see only those speciďŹc channels listed in the guide as well as, when youâre channel surďŹng in live TV. You can create up to two custom lists on this receiver. You can also choose âChannels I Getâ to see only the channels that are in your DIRECTV programming package. HE ELP For helpful information about your receiver, as well as frequently asked questions (FAQs), press MENU, select âSettings & Helpâ, then select âHelpâ. Select a category folder to see its contents, then select a topic from the list for detailed information. You can also ďŹnd answers to all your questions on DIRECTVâs Answer Center at support.directv.com. CHAPTER 6 - SETTINGS & HELP AF Tune to Channel 1 to access the interactive DIRECTV Customer Information Channel. Watch videos on a variety of topics, such as your remote control, receiver features, and troubleshooting. To exit the Customer Information channel, press CHAN UP/DOWN, press GUIDE, or enter a channel number to tune to. 91 92 AF DIRECTVÂŽ HD DVR RECEIVER USER GUIDE CHAPT TER R 7 - GENIE E⢠HD DV VR Key Gen nie HD D DVR R Featu ure es ....................................................... 94 Key Gen nie Client Feature es .......................................................... 94 Share Programs Between Roo oms ............................................. 95 Cliient-S Serverr Featu ures ............................................................... 95 Connectting Clientts ...................................................................... 96 AF Sp peccial Featurres .................................................................. 98 Ge eniie (Ad dv Wh hole-H Home e) HD D DVR R ..................................... 94 Piccture in Picture ........................................................................ 9 98 CHAPTER 7 - GENIE⢠HD DVR Ba ack k Pan nel Ex xample e ............................................................ 99 93 94 Genie HD DVR is the most comprehensive and ďŹexible DVR experience from DIRECTV. It introduces a new industry standard that provides HD DVR service in every room without requiring additional HD DVRâs. The Genie (Adv Whole-Home) HD DVR (models HR44, HR34 and above), together with Genie clients (C31 and above) or RVU-capable TVs, can serve your entire home and allow you and your family to watch what you want, where you want, when you want! AF Use this chapter to learn about all the great features of DIRECTV Genie HD DVR and Clients. This chapter highlights the additional features speciďŹc to these models. KEY GENIE HD DVR FEATURES DASH Genie (Adv Whole-Home) HD DVR Record up to ďŹve programs simultaneously. REC Store up to 200 hours of HD programming ing ng and 800 hours of SD total on the 1TB (terabyte) hard d drive. REC Actual recording capacity varies based ased on type of programming being recorded. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE GENIE⢠⢠(A ADV WHOL LE--HO OME) HD DVR Watch two shows at the same time with Picture In Picture. NOTE: This feature is only available on the TV connected directly to the Genie (Adv Whole-Home) HD DVR. View live or recorded programming in up to four different rooms at once (Genie clients required). DASH Genie enie (Adv Whole-Home) Client GENIE E⢠(A ADV WHO OLE-HO OME) HD DVR KEY GENIE CLIENT FEATURES Watch and manage recorded programming from any room. Pause and rewind live or recorded TV from any room. Genie can be conďŹgured two ways to share content across your ourr home: As part of a Whole-Home DVR network - Genie enhances ances your current WholeW Home setup. When connected to other HD receivers ers as the hub o of you your WholeHome DVR experience, Genie allows you to stream ream recordings to fo four active rooms simultaneously (up to three Whole-Home Home me clients). 2. In a client-server setup - with RVU-capable pable TVs or Gen Genie clie clients in your home. (RVU is a technology that allows you to connect certain T TV TVs, devices, and DIRECTV clients to your Genie HD DVR, VR, without add adding a full-featured DIRECTV Receiver.) 1. CHAPTER 7 - GENIE⢠HD DVR AF SHARE PROGRAMS BETWEEN ROOMS Access On Demand content, TV Apps and other HD DVR features from anyy room roo 95 GENIE⢠⢠(A ADV WHOL LE--HO OME) HD DVR GENIE MEDIA CENTER 96 Start watching a show in one room, press EXIT on your remote, then resume watching in another. Pause or rewind live programming in any connected room. AF Schedule, watch or prioritize recordings from any room. NOTE: Your Genie HD Receiver includes ďŹve (5) tuners. A tuner ner is used whenever you watch or record a program. Forr example, if two rooms are watching live TV, three tuners are e available for recording. Watching a recorded program does not require a tuner. e information on See your RVU TVâs User Guide for more me) HD DVR. You YYo will connecting to the Genie (Adv Whole-Home) need to activate the RVU TV by calling DIRECTV CTV at 1.800.531.5000. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Use your GENIE MEDIA CENTER as a media server. An RVUcapable TV, device, or Genie client lets you watch TV via your DIRECTV Genie network. GENIE E⢠(A ADV WHO OLE-HO OME) HD DVR CONNECTING CLIENTS You may register up to eight clients per Genie HD DVR; these may be RVU TV, or Genie Clients. Before connecting and activating a client, your Genie HD DVR must be set up, activated, and functioning. On the client, enter the PIN you received from the Genie HD D DVR VR using the remote. rem Select âDoneâ on the conďŹrmation screen. The Create a Location screen disp displays. You may add a new location, or replace a location. Select the appropriate optio option and follow the onscreen instructions. Once the location has been set up, you have a choice hoice of copying set settings from another location or accepting the DIRECTV defaults. The following settings are copied from a server or client to a another client: (The settings from any client can also be copied Genie HD DVR.) pied to the G Ge Parental Control Settings Favorite Channels Display Settings Clock Language Sound Effects CHAPTER 7 - GENIE⢠HD DVR AF e HD DVR, it To begin, connect, plug in and turn on the client. Once it detects the Genie U, the then select will prompt you to enter a PIN. On your DIRECTV HD DVR, press MENU, eft menu, then th âSettings & Helpâ, then âSettingsâ. Select âWhole-Homeâ from the left creen, n, and do not exit select âAdd a Clientâ. Note the PIN shown on the âAdd a Clientâ screen, the screen! 97 SPE ECIA AL FEAT TURES 98 Watch two programs, live or recorded, at the same time. While watching one program, press the INFO button on your remote. Select âPIPâ. The program youâre currently watching moves into a smaller window on your screen. The larger video is the active program and can be controlled by your remote. To switch between programs, press the DOWN ARROW. AF To change the position of the smaller window, press INFO on your remote. Select âPIPâ and choose a position from the options ons provided. NOTE: Picture in Picture is only available on the TV V connected connec directly to the (models HR44, HR34 and above) Genie (Adv Whole-Home) HD DVR. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE PICTURE IN PICTURE BACK PAN NEL EX XAMP PLE HDMI USB NETWORK SWim ONLY DIGITAL AUDIO AF A/V OUT POWER IN DIRECTV Genie⢠(Adv Whole-Home) (HR44, HR34 and above) ove)) Your equipment may not look exactly like the model illustrated. This image age has enlarged features feature for ease the purposes of illustration. 2. A/V OUT â A combined 10-pin output that supports rts both audio and an video. vi Your Genie Client comes with an A/V Out cable for Component Video and RCA audio. An A/V Out cable for Composite Composit Video and RCA audio can be purchased separately. 3. HDMI â Use this combination digital video o and audio connector connecto for the best picture quality. This is the recommended connector for HD TV. 4. USB â For future use. USB 2.0 Host (FRONT/REAR FRONT/REAR EACH EAC 5V = 500mA) 5. DIGITAL AUDIO OUT COAXIAL â Use this digital au audio connection for sound. 6. POWER â Your receiver must be plugged in at all times to function properly. WARNING: Use only the power supply (power cord) that came with your DIRECTV receiver. Failure to use the authorized power supply (power cord) may cause electric shock, ďŹre, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please contact DIRECTV Customer Service to obtain an authorized replacement. CHAPTER 7 - GENIE⢠HD DVR 1. NETWORK SWM ONLY â Connect a cable from a Single gle Wire re Multi-Switc Multi-Switch (SWM) to this port. This is your SAT-IN connection. 99 100 AF DIRECTVÂŽ HD DVR RECEIVER USER GUIDE CHAP PTE ER 8 - TR ROUBLE ESHO OOTING & FA AQS AF Fre equenttly Assked Questtio onss ......................................... 105 CHAPTER 8 - TROUBLESHOOTING & FAQS Reset Yo our Re eceivver ................................................................. 102 Reautho orize Your Receiverr ..................................................... 102 System Softw ware Update es ...................................................... 103 Onscree en Messag ges ................................................................ 103 Run the e Syste em Testt ................................................................. 104 Tro oublesh hootiing Tips ...................................................... 102 101 TRO OUB BLES SHOO OTING G TIPS 102 Many problems can be corrected by performing a simple reset of the DIRECTVÂŽ HD DVR. If you experience frozen audio or video, blank screen, or the receiver wonât respond to front panel button or remote control, you can reset your receiver with the following steps: If you reset a Genie (Adv Whole-Home) client and the problem persists, try resetting the Genie Server. If the problems persist, try unplugging the power cord of the n again. DIRECTV Receiver for 15 seconds, then plug it in REAUTHORIZE YOUR RECEIVER SELECT ACTIVE AF Press the red RESET button behind the access card panel door on the front of the DIRECTVÂŽ HD DVR, then wait a few minutes for program guide information to be acquired. If your receiver displayed the message â722 - Service Expir Expire Expired,â try reauthorizing your receiver. On a computer, mputer, go to directv.com/reauthorize and follow the onscreen screen instructions. instr You will need to be logged into your account on directv.com to dire complete this process. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE RESET YOUR RECEIVER Running the System Test (at the end of this section) can also help you diagnose and solve many common problems. Note that resetting your receiver twice in a row will clear all your program guide data. It could take as much as 48 hours to reacquire all of it. INFO RES 480i 480p 720p 1080i RE RESET ES Reset Button (Your equipment may not look exactly like the model illustrated.) TR ROUB BLESH HOOTIN NG TIPS AF ONSCREEN MESSAGES There may be times when you see an onscreen n message similar to the one on the right. The top line of the message gives a b brief description of what causes the onscreen message to display, while the second line displays instructionss to follow. Most Mo onscreen messages supply an error code in parentheses. parenthese Go parentheses to directv.com/troubleshooting and select the onscreen nscree error message for solutions. The message at the right shows an example of trying to view a channel that you have not purchased or that is not in your programming package. To resolve this error, call Customer Service at 1.800.531.5000 and mention the error code number when prompted. CHAPTER 8 - TROUBLESHOOTING & FAQS DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions. These updates will occur automatically. The receiver will give you the option to download software ânowâ or âlater.â Software downloads take just a few minutes and should be allowed to proceed when possible. When a download is in progress, channels, interactive functions and applications will temporarily become unavailable. After the download is complete, the receiver may reset itself. Once the receiver download and/or reset is complete, you can resume using as normal. SYSTEM SOFTWARE UPDATES 103 TRO OUB BLES SHOO OTING G TIPS RUN THE SYSTEM TEST The System Test allows you to run a basic diagnostics check on your DVR. 104 eeZcY^ eeZcY^m'!š for TV and Equipmentâ for 1. 6aaXdccZXi^dch¸_VX`h!XVWaZh!ZiX#¸VgZ^ceaVXZXdggZXian#HZZ6eeZcY^m'!šConnections more information. 2. There are batteries in the remote control and they are working correctly. corr AF 3. The access card is inserted in the DIRECTVÂŽ Receiver. Follow these steps to run the diagnostics system test on your our DVR DVR: 1. Turn on your TV and the DVR. 3. Select âSettings & Helpâ. 2. Slide the mode switch to the DIRECTV position, n, then press MENU. ME 4. Select âSettingsâ then âInfo & Testâ. 5. If you have a High-DeďŹnition DVR, select âRun System Testâ. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE First make sure that: 6. If your system does not pass the System stem Test, check chec any of these potential trouble areas: cabling, pointing the satellite dish, che phone connection and access card. 7. If you continue to have problems, call DIRECTV ECT Customer Service at 1.800.531.5000. 8. You should run a system test several times before concluding that there is a problem. Occasional ďŹuctuations in the phone line or satellite signal can give temporary false readings. FREQUENTL LY ASKED D QUE ESTIO ONS Q: What to o do abo out temporary losss of sattellite sig gnall, âfro ozenâ pic cture, or picture e bre eakin ng into blocks / pix xels? The image on your screen is frozen, blocky, or you see a message that says, âSearching for Satellite Signal (x 771). Possible Causes: There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite. There may be a problem with the cables running from your satellite ellite dish to your DIR DIRECTVÂŽ Receiver. Solution: AF If the picture is frozen, blocky, or pixels, there may be a problem blem with the th transm transmission from the source. Weather issues are usually temporary. Wait for the he weather to clear cl an and your signal should return to normal. If there are no weather problems in your area, rea, reset your DIRECTV DIREC DVR using the red RESET button behind the door on the fro front of the th receiver or by unplugging the receiver for 15 seconds plugging it back in. onds and then plugg pluggin Check all the connections on the back k of your receiver, receiver starting with the receiv SAT-IN connection, and make sure theyâre re secure. Check Satellite (SAT-IN) Connections Coaxial Satellite Cable If the problem is coming from the program source sour (for example, you see the problem on one channel, but not on any others), wait for the broadcasting channel to resolve the issue. If there are obstructions blocking the dishâs clear view of the satellite, you should contact a professional to remove them or a DIRECTV installer at 1.800.531.5000 to relocate your dish. If your signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in good weather, contact a professional installer to realign your dish or call us at 1.800.531.5000. CHAPTER 8 - TROUBLESHOOTING & FAQS Severe weather (rain, snow, hail etc.) may cause this issue. 105 FREQUENT TLY ASKED D QUESTIONS Q: Why is my scre een n blue, black, gray y or sn nowy? Your TV displays a blue, black, gray or snowy screen. Possible Causes: 106 The DIRECTVÂŽ Receiver and most TVs and VCRs let you toggle between n diffe different vvideo sources. Your TV may be on a different input source than what you are trying to view. Your TV may not support the selected HD resolution from your receiver. eceiv eceiver. AF Solution: Check that the DIRECTVÂŽ Receiver and TV are both powered wered ered on. on If the TV remote is not available: If you donât see the your DIRECTV picture, verify the e inputt your TV is on b by turning the TV on and off. Most TVs display the input ut is set to something other than your DIRECTV receiver, toggle through the in the upper right- or left-hand corner. If the input V remote (if progr programm inputs with the âinputâ button on the DIRECTV programmed) or TV remote until you get your picture. (If the DIRECTV d to be programmed remote is not working for the TV it may need programmed.) 1. Find the Input or Source button on your TV and press it. it It may be on the front panel, sides, bottom, or top edges of your TV. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Your TV and/or your receiver are not powered on. 2. Slowly set the TV to each input option, n, one at a time. tim Sometimes it takes a second or two for the input to switch, so donât proceed too quickly. 3. Set the TV to whichever input gives a picture. re. If you see a snowy screen and are using a coax connection to connect to the TV, make sure your TV is on channel 3 or 4. Press the TV/VCR button on the VCR remote or on the VCRâs front panel. If problems persist, turn off all equipment connected to your TV, wait a few minutes, then turn the DIRECTVÂŽ Receiver back on. Check your connections and cables. FREQUENTL LY ASKED D QUE ESTIO ONS Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Press the RES button on your receiverâs front panel to change the resolution to one your TV supports. Q: Why do oesnât my re emote work k? AF Weak batteries are almost always the problem. Trying to operate equipment other than your DIRECTV Receiver? Remote sensor on the receiver could be blocked. Solution: POWER POW PO OWER OWE WERR SELECT GUIDE MENU REC OPEN Check that nothing is between the remote control and d the remote sensor. Remote Sensor Make sure the remote control is in DIRECTV mode. Slide the MOD MODE switch on the remote to the DIRECTV position will control the DIRECTVÂŽ Receiver. on so the remote wil Remote Battery Compartment Check the batteries in the remote control. rol. They may be wea weak, dead g batteries. bat or installed incorrectly. Try replacing If youâre entering a channel number that at is less than tha ffour digits long, the receiver might wait two seconds before re tuning to the channel. Press ENTER after entering a channel number ber tto tune immediately. If you are trying to operate a device other than the DIRECTV DVR that you have programmed the remote to control, make sure you ďŹrst slide the MODE switch to the mode that is programmed for that device (AV1 or AV2). The indicator light for the component youâre trying to control should light up when you press a valid key for that component. If it doesnât, make sure the MODE switch is in the correct position. CHAPTER 8 - TROUBLESHOOTING & FAQS Possible Causes: 107 FREQUENT TLY ASKED D QUESTIONS 108 Q: Why wo onât my DIR RECTVÂŽ Rec ceiver turn n on? If the indicator lights on the remote control start ďŹashing, the batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control other devices unless les the batteries have been completely dead for a less month or more. Possible Causes: AF Your receiver wonât turn on with either the remote or from the front ont nt panel. Remote batteries have an insufďŹcient charge. Receiver or power strip is not plugged in to a power wer source, or power cord is not plugged in to receiver. Solution: Wall outlet is not providing power. If your receiver wonât turn on, the problem em may be with the th receiver itself, or with the remote control. Please try the following: To Check the Receiver: DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control. See Chapter 6, âSettings & Help:Settings:Remote Controlâ for instructions on how to program your remote to control other devices. Verify the detachable power cord is plugged ugged into the t back of the DIRECTVÂŽ Receiver and the wall outlet. Check the outlet or power strip to make sure ure it is âliveâ by plugging in something else. Try plugging receiver into a different wall outlet. Make sure the outlet is not controlled by a wall switch. Unplug receiver for ďŹve minutes, and then plug it in again. FREQUENTL LY ASKED D QUE ESTIO ONS If your receiver is plugged into a power strip, check the power strip and reset by pressing its reset button. Make sure receiver is plugged into a power strip outlet that has continuous power. Some power strips have energy saving ports that only operate when a device is plug in and powered on. To Check the Remote: Press the power button on the front panel. If the receiver turns on, issue is with remote. AF Make sure remote batteries have sufďŹcient charge. Green light should be solid gree green when the PWR button on remote is pressed. If the light blinks several times slowly, replace the batteries. atteries. teries. If th there is no light, make sure batteries are inserted with the positive and negative ends in the proper directions.. Otherwise wise replace batteries. Make sure nothing is blocking the IR sensor on the on the he receiver. Remote Remot must be pointed at receiver, unless it is capable of RF and had been set up as RF. Possible Causes I see a messsage on my TV scree en th hat say ys, âPlease e Call Call Cu usstomerr Service e x721.â Wha atâs going on? The channel youâre trying to watch may not be included in yo your programming package. Solutions Your DIRECTVÂŽ Receiver may not have ve the programming information for this channel. If the channel is part of your programming package, packa try resetting your receiver by turning it off and unplugging it. Wait 15 seconds, then plug it back in and turn it on. If the channel is not part of your programming package, you can change your package online or call 1.800.531.5000. Finally, try reauthorizing your receiver. On a computer, go to directv.com/reauthorize and follow the onscreen instructions. You will need to be logged into your account on directv.com to complete this process. CHAPTER 8 - TROUBLESHOOTING & FAQS Make sure the remote control MODE switch is in the left-most position ((DIRECTV DIRECTV Mode), DIRECT Mo and press PWR (power key) or press POWER button on the front panel of the receiver. 109 FREQUENT TLY ASKED D QUESTIONS Q: Why does my y Pro ogress Bar free eze while acquirring g guid de da ata a / data frrom sate ellite e? While the âAcquiring Guide Dataâ or âAcquiring Data From Satelliteâ message is on the screen, progress freezes during download. 110 This may be normal. After ďŹve minutes, the screen saver will display. Press any key on the remote to see the progress bar again. Solution: SELECT AF May happen if your satellite dish isnât adjusted properly. If satellite data acquisition still does not move forward, press ess the he RESET RES ÂŽ button behind the access panel door on the front of the DIRECTV DIRE Receiver and wait for program guide information to be acquired. ACTIVE INFO RES 480i 480p 720p RESET Reset Button Q: Why are e my vid deo and au udio out of sync c? c? Possible Causes: The audio track does not match the lip movements ents nts on the screen. Problem with how the program wass produced or how it was sent to DIRECTV for broadcast. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Possible Causes: Your surround sound system may be e out of sync, or may be set up incorrectly. Solution: Change the channel on your DIRECTVÂŽ Receiver. This may re-sync the audio. Rewind the program for about 5 seconds, then fast forward to live programming. Try replacing or switching the cables between your surround sound system and your DIRECTV Receiver. Refer to your surround sound systemâs manual for assistance. 1080i FREQUENTL LY ASKED D QUE ESTIO ONS If the issue continues, reset your DIRECTV Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. You can also press MENU, press SELECT âSettings & Helpâ, then âSettingsâ. Select the âResetâ item from the left menu and follow the onscreen instructions. Q: Why is there no o audio with pictture? Possible Causes: A setting (such as mute or volume) may have changed on the receiver iver or your TV. The cables between your TV and the receiver may not be connected ected cted prope properly, or there the may be a problem with an external stereo or surround sound system. Verify that your surround sound system is working, if applicable. pplicable. licable. Your TV may not support the selected HD resolution from your our receiver. Solution: Verify âMUTEâ button not activated. Raise or lower the volume. Did volume meter display on TV TV? Test sound on TV by changing the input put to another source, sourc such as a DVD player, game box, or antenna. If connected to stereo or surround sound d system, vve verify components are on and set to the correct mode, and that audio cables are secure and connected correctly. If the issue continues, reset your DIRECTVÂŽ Receiver. Press the RESET button behind the access panel door on the front of the DIRECTVÂŽ Receiver. You can also press MENU, select âSettings & Helpâ, then ââSettingsâ. Select the âResetâ item from the left menu and follow the onscreen instructions. Check the HD output resolutions and deselect those not supported by your TV. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Also, many TVs do not support 480i. You may have to press the RES button on your receiverâs front panel to set the resolution to one your TV supports. CHAPTER 8 - TROUBLESHOOTING & FAQS You can see a picture from your DIRECTVÂŽ Receiver, but there is no sound. 111 FREQUENT TLY ASKED D QUESTIONS Q: What to o do abo out partial prog gram mming lo oss; channe els miissing fro om Guid de; chann nel is in the Guid de but I ca anât tun ne to it? Your Program Guide is missing channels, or you are unable to use the guide to tune to a channel. 112 The channels might be excluded from the Favorites list currently in use. e. Solution: AF Your receiver information may need to be refreshed. Your satellite dish may be incorrectly conďŹgured. To change your Favorites List, press GUIDE on the remote, mote, ote, then press th the YELLOW button and select âChange Favorites Listâ, then âAll Channelsâ. Enter the channel number using the number pad ad on th the remote mo con control. Check the dish type set in your receiverâs preferences: references: Press M MENU, select âSettings & Helpâ, âSettingsâ, âInfo & Testâ, then âMore System Infoâ. Check the Satellite Dish Type shown on the System Setup screen to see if it is correct. If not, select âSatelliteâ from the left menu, then select âRepeat Satellite Setupâ. Follow the steps. From the Satellite Dish Type screen, Sa Satell make sure the proper dish type is selected. sele DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Possible Causes: To refresh your receiver information, go to direct directv directv.com/reauthorize. You will need to be logged into your account on directv.com to begin this process. FREQUENTL LY ASKED D QUE ESTIO ONS ÂŽ Q: Why do oes my DIR RECTV Rece eive er turn off while pla aying? Your receiver turns off unexpectedly. Possible Causes: Excessive heat may have caused the receiver to go into a standby state. You may have blown a circuit breaker or be experiencing a power outage. tage tage. Parental viewing limits may have been activated on your DIRECTV VÂŽ Receiver. Recei AF Solution: Ensure that your receiver has plenty of ventilation and that hat at nothing is on top to of the receiver. Wait 30 seconds for internal circuits to reset, then turn urn receiver eiver back on on. Consider using a line conditioner or surge protector. ctor. Consult an electrician if the problem is frequent uent nt or severe, especially espec if other household appliances or electronics are affected. If parental limits are active, turn your DIRECTV IRECTVÂŽ Recei Receiver ba back on and enter your parental lock code at the prompt. Q: Why do oes my DIR RECTV DVR turn n on orr cha chan hange cha annels un nex xpectedly? Your receiver changes to a different channel without hout a remote control command. Possible Causes: A scheduled recording may be about to begin, so the receiver is changing channels to record the show as requested. Your TVâs timer may have been activated. CHAPTER 8 - TROUBLESHOOTING & FAQS Electronic protection circuit may have been activated due to a power surge. rge. 113 FREQUENT TLY ASKED D QUESTIONS Solution: Check your To Do List to see if there are other scheduled recordings. Press MENU, select âRecordingsâ, then âManage Recordingsâ, then âTo Do listâ. 114 Q: Why is my scre een n blank? Possible Causes: AF Your TV and/or your receiver are not powered on. There is no discernible video or image or the screen. Screen could be black, lack, blue, grey or seem like TV is not on. Your receiver may be hooked up to the TV incorrectly. You may be on the wrong video source for your DIRECTV ECTVÂŽ Receiver. Solution: You may be tuned to a channel that is not currently ntly broadcasting, broadcastin or that you donât subscribe to. Check that DIRECTV DVR and TV are both powered on. Read Appendix 2, âConnections to TV and Equipmentâ ffor instructions about connecting your receiver. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Check your TV ownerâs manual to turn off the TVâs timer. Press the INPUT button on the TV remote mote control contro to t change video source. Try another channel and see if you have live video. vid Press the POWER button on the front panel of the DIRECTVÂŽ Receiver. Press the red RESET button behind the door on the front panel of the receiver. The program may have been blocked by Parental Locks. FREQUENTL LY ASKED D QUE ESTIO ONS Q: Why is Caller ID D not work king? Caller ID information isnât showing on your TV screen when phone calls come in. Possible Causes: You donât subscribe to Caller ID service through your local phone company. You are using a wireless phone jack, which usually will not transmit Caller ID informati infor information. AF Solution: Contact your local phone company to subscribe to Caller ID D service. Turn on Caller ID notiďŹcation. Press MENU, select âCaller ller IDâ and then sele sel select âTurn On Noticesâ. (In some locations, you must press MENU, select âExtrasâ, then âCaller IDâ, then âTurn Turn On Noticesâ. Notic Verify that your wireless phone jack transmits Caller aller ID information. informa If not, connect a standard phone cable to your receiver or replace your wireless phone jack. Q: Why did dnât a progrram I trried to re record ecord sho show up in the My Pllay ylisst scree en? You wanted to record a program to watch later, ater, but it is no not listed in your Playlist. Possible Causes: Someone else may have prevented the recording or erased the program after it recorded. The recording may have been cancelled due to a conďŹict with another program with higher priority in the Prioritizer. The program may have been blocked by Parental Locks. You may have deleted a Series recording. If you delete a Series by pressing RECORD on an episode in the Guide, you cancel the entire series, not just the highlighted episode. CHAPTER 8 - TROUBLESHOOTING & FAQS The Caller ID feature in your DIRECTVÂŽ Receiver is turned off. See âCaller er IDâ in Chapter Cha 5. 115 FREQUENT TLY ASKED D QUESTIONS Solution: To see if the program was recorded then deleted, press MENU, select âRecordingsâ, then âManage Recordingsâ, then in the left menu, select âHistoryâ. 116 Check the Parental Locks on your receiver and TV. Adjust the contentt ratings ratings, if nec necessary. AF Q: I wanted d to rec corrd a prog gram, but I got an record. What do I do? Your DIRECTV DVR can record up to two programs at once, or it can record one p program while you watch another live program. Possible Causes: You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time. Solution: There was an overlap in the programs you tried ried to record. If you tried to record three programs ms at once, or watch a live TV program with two others recording, you will need to decide which recording to cancel. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE If the recording was cancelled due to a scheduling conďŹict, you will need to record the program again and if necessary you gs: Series Ser will need to adjust the programming priority. See the âManage Recordings: Managerâ section in Chapter 4 for details. If the overlap is a couple of minutes (for exampl example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.), ec adjust your recording start and end time Recording Options. See the âChanging a Record Optionâ section in Chapter 4. Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. FREQUENTL LY ASKED D QUE ESTIO ONS Q: I recorded d a prrog gra am and d the e rec cording g got cut offf just befo ore e the end so o I misssed the last bitt of the prrogram m. Why? Your recording stopped before the program or event ended. Possible Causes: If you were trying to record a sporting event, the event may have run over its allot allotted tim time. You may have had a recording conďŹict with a higher priority program. ram. AF Someone may have manually ended the recording. Solution: Try setting the end time of the recording in the Record rd Options ons so the recording re rec ends one or two minutes later (or more, if necessary). You may be able to record the same program again later iin the week. Check the Program Guide for additional showings. For sporting events, you may want to extend nd the e recording stop time 15 minutes or more to protect against overtime games. If you had a priority conďŹict, try adjusting ng your start and end times. You may need to choose a different time slot to record a program if the conďŹict continues. Q: Why wa as a pro ogrram I rec corde ed displaye splaye splayed ed in the My y Play ylist scre een, but deleted beffore I could watch it? Your recording(s) were deleted before you had a chance chan to view them. Possible Causes: Someone else manually deleted the program. The hard drive on your DVR is full. The program may not have recorded. The receiver may have deleted older recordings to make room for newer ones. CHAPTER 8 - TROUBLESHOOTING & FAQS The program you were trying to record may have started or ended early. 117 FREQUENT TLY ASKED D QUESTIONS You exceeded the allotted purchase or viewing time on a Pay Per View movie or event. Bad weather may have caused a loss in signal. Your receiver will automatically delete these incomplete programs. Solution: 118 Change your recording options to keep programs until you delete them m man manually. See âRecording a Single Showâ or âRecording a Seriesâ in Chapter 4 for details. You can also change a recording youâve already made to âKeep Until I Deleteâ. See âM âManaging My Playlistâ in Chapter 4. AF To avoid this in the future, you can change settings for recordings rdings ings that youâve set to occur in the future, but havenât recorded yet. Press MENU, select âRecordingsâ, then âManage Recordingsâ, cordingsâ, gsâ, then th âTo â To Do D Listâ, choose the show you want to change and select it, select RECORD, press SELECT on âKeepâŚâ, press ress SELECT on the âKeep Untilâ box to change it to âI Deleteâ, use the ARROW button to move over to Update and press SELECT. ELECT. CT. If you recorded a DIRECTV CINEMA movie or Pay ay Per View event, even but bu did not watch it, the time which you are allowed to purchase or watch it may have expired. To avoid oid this in the future, futu check your Pay Per View recordings in the My Playlist screen for expiration dates. Q: Iâv ve set up p a serie es record ding. Why do I get get a bu bun nch h of re erunss and multip ple e copie es of the e same program? Your DVR is getting full of duplicate recordings cordings of the same sam program, or old episodes of the chosen show. Possible Causes: DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Delete some of the content on your DVR to make room for new recordings.. Your series is set to record both First Run an and Repeat episodes. The programmer may not provide enough details in the program description for your receiver to determine whether the program is a repeat. Solution: When you set up a series, make sure you select only the âFirst Runâ option. This is the default for one-touch recording unless you have changed your default recording settings. FREQUENTL LY ASKED D QUE ESTIO ONS Q: Why can I not see DIRECTV menus and d screens on my TV V? OR Why do o I see a message that says, âThiss TV or itts cabless are not HD. To se ee screen n gra aphic cs, pre ess the RE ES key on n the fro ont of th he receiver un ntil this me essage no o lo ongerr ap ppearssâ.. AF SD Video Outputs You have connected your receiver to your TV using both a High DeďŹnitio DeďŹnition output (HDMI) and Standard DeďŹnition (SD) outputs (S-Video, Component (Red/Yellow/White), or Coaxial) axial) on the sam same re receiver. Solutions: You are using SD outputs (S-Video, Component ent nt (Red/Yellow/White), (Red/Yellow/Whit or Coaxial) and have the receiver set to HD resolutions such as, 720p, 1080i or 1080p. Change the receiver resolution to 480i orr 480p by pres pressing pressi the RES button on the front receiver panel until 480i or 480p is selected. Uncheck all resolutions except 480i or 480p 0p on the TV Resolutions menu. Press MENU, select âSettingsâ, âHDTVâ and then âTV Resolutionsâ. Follow the onscreen instructions. uct Turn âNativeâ Off. Press MENU, select âSettingsâ, âHDTVâ, âVideoâ, then âNativeâ, and follow the onscreen instructions. CHAPTER 8 - TROUBLESHOOTING & FAQS When the receiver resolution is set to 720p, 1080i, or 1080p, DIRECTV screens and menus (âuser interfaceâ) will not appear on Standard DeďŹnition (SD) outputs. A message is displayed to notify you that the resolution setting needs to be changed. Possible Causes: HD Video Outputs 119 120 AF DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Lim mited 90-Dayy Wa arrantyy .................................................... 122 AF Who is covered? ..............................................................................122 What is Covere ed? ............................................................................122 What is Exclud ded? ...........................................................................123 Make Su ure You u Kee ep... ....................................................................124 Before Requessting Repairr Servvice... .........................................124 To Get Warran nty Se ervice.... .............................................................125 To Get Out-of--Warra anty Se ervice e... ................................................125 25 DIR RECTV PROT TECT TION PLA AN ............................................ .... 12 26 FC CC Custo omerr Info ormation n ......................................... ........... 12 28 TERM MS AND COND DIT TIONS FOR USE E OF SOF FTW WARE WARE (ââTERMS Sâ) ........................................................ .................... ................... 129 12 29 CHAPTER 9 - WARRANTY AND OTHER INFORMATION CHAP PTE ER 9: WA ARRANT TY AND OTH HER IN NFO 121 LIM MITED D 90 0-DA AY WA ARRA ANTY 122 WHO IS COVERED? WHAT IS COVERED? AF You must have proof of acquisition to receive warranty service. A receipt eipt or other docum docume document showing that you acquired the product is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ENDS ONLY TO THE ORIGINAL CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV HD DVR AS A GIFT FROM THE HE ORIGINAL ORIGINA CONSUMER CONSU ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS S THIS WARRANTY. WARRANTY Warranty coverage begins the day you acquire quire the product product. Fo For ninety (90) days from the acquisition date, at the option of DIRECTV, the DIRECTV HD DVR will be repaired or replaced with a new, ne repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. operative. This ex exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace lo the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the screti product. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE DIRECTV warrants your DIRECTV HD DVR (Model Number: HR20, HR21, HR22, HR23, HR24) or Advanced Whole-Home HD DVR (Model Numbers: HR34, HR44 and above) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of acquisition. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of acquisition, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. LIMITED D 90 0-DAY Y WAR RRAN NTY AF Your warranty does NOT cover: Labor charges for installation or setup of the product. Installation, performance of, or repair of: audio/video cabling, telephone line, or acces acce accessory attachments used with the product. Product replacement because of misuse, accident, lightning damage, unauthorized orized repair, repa or other cause not within the control of DIRECTV. Incidental or consequential damages resulting from the product. ct. SOME S STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION USION MAY NOT APPLY APP TO YOU. Any modiďŹcations or other changes to the product, including but not limited to software orr hardware modiďŹcat modiďŹcation in any way other than as expressly modiďŹcati authorized by DIRECTV will void this limited warranty. Except in the or software provided by DIRECTV, installing e case of hardware har software modiďŹcations, âhacksâ or utilizing service access or âback limited warranty. ack doorsâ orsâ will w void this Reception transmission problems caused by signal conditions, or cable or antenna systems outside the unit. A ns, telephone line, o product that has been modiďŹed or adapted to enable it to operate country other than the country for which it was designed, te in any count manufactured, approved and/or authorized, or repair of products damaged by these modiďŹcations. A product used for commercial dam or institutional purposes. DIRECTV makes no warranty that the access connection nnection ection will be a local loc (not long distance) phone call. The continued provisioning of any of the programming delivered through the Receiver including but not limited ramming and other services to television programming, show information, data, and scheduling information. ion, program guide d MAKE SURE YOU KEEP... Please keep your receipt or other document showing i proof of acquisition. Attach it to this User Guide (see page 10) and keep both nearby. Also keep the original box and packing material in case you need to return your product. BEFORE REQUESTING REPAIR SERVICE... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. CHAPTER 9 - WARRANTY AND OTHER INFORMATION WHAT IS EXCLUDED? 123 LIM MITED D 90 0-DA AY WA ARRA ANTY TO GET WARRANTY SERVICE... DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative ive will wil give you complete shipping details. 124 TO GET OUT-OF-WARRANTY SERVICE... To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV IRECTV TV for informatio in information on the possibility of and any costs for repair or replacement of out-of-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED MPLIED ED WARRANTIES WARRANTIE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO O THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED PLIED BY THE LAW OF O ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS L OTHER WARRANTIES, WARRANTI WARRANT OF DIRECTV. REPAIR OR REPLACEMENT AS S PROVIDED VIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE LIA DIRECTVÂŽ Receiver. DIRECTV SHALL NOT BE LIABLE FOR ANY A INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY Receiver. EXPRESS OR IMPLIED WARRANTY ON THE DIRECTVÂŽ R SOME STATES DO NOT ALLOW LIMITATIONS SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS S ON WARRANTIES, WA WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. HTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV DIREC CTV PROTE ECTION PL LAN Safeguard your DIRECTV System with the ultimate in professional technical service. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTVÂŽ System, giving you affordable peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTVÂŽ entertainment. "# $ AF Your DIRECTV Limited Warranty provides certain remedies for this receiver during ing th the sstated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTVÂŽ System, stem, in includin including: Dedicated icated Technical Sup Support 24-hour a day Power surge related repairs including those caused by lightning Unlimited dish antenna alignments Cables, switches and associated wiring throughout hout your home Replacement of defective receiver equipment Rep (if problem can not be resolved over the phone) pr Defective remote control replacements ts All parts and labor for repair Professional In-home service calls when needed All this â for one low monthly hly fee â ccovers every DIRECTV component and receiver on your account. Sig gn up today fo or th he DIRE ECTV V PR ROTEC CTION PLA AN by callin ng 1-8 800-DIR RECTV The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations may apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at directv.com/protection. CHAPTER 9 - WARRANTY AND OTHER INFORMATION ÂŽ 125 FCC CU USTO OME ER INFO ORMATIO ON This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 126  IgVYZCVbZ/9>G:8IK AF DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV  IneZd[:fj^ebZci/9>G:8IKHViZaa^iZGZXZ^kZg  Model Number: HR34, HR42, HR44, C31, C41, C41W and above Federal Communications Commission (FCC): This equipment comp with both Part 15 and Part 68 of the FCC rules. complies w This equipment has been tested and found to comply omply mply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable able protection against again harmful interference in a residential installation. This equipment generates, uses, and can frequency energy and, if not installed and used in accordance with the n radiate radio freq freque instructions, may cause harmful interference communications. However there is no guarantee that interference will not erence to radio com occur in a particular installation. If this equipment quipment does do cause harmful interference to radio or television reception, which can be determined by removing and applying powerr to the e equipment, the user is encouraged to try to correct the interference by one or more of the following measures: DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Responsible Party:  GZdg^ZcidggZadXViZi]ZgZXZ^k^c\satellite dish antenna.  >cXgZVhZi]ZhZeVgVi^dcWZilZZci]ZZfj^ebZciVcYi]Z9>G:8IKGZXZ^kZg#  8dccZXii]ZZfj^ebZci^cidVcdjiaZidcVX^gXj^iY^[[ZgZci[gdbi]Viidl]^X]i]Z9>G:8IKGZXZ^kZg^hXdccZXiZY#  8dchjaii]ZYZVaZgdgVcZmeZg^ZcXZYgVY^d$IKiZX]c^X^Vc[dg]Zae# FCC CU UST TOM MER IN NFORM MATIION The user may ďŹnd the following booklet, prepared by the Federal communications Commission, helpful: âHow to Identify and Resolve Radio and TV Interference Problemsâ. This booklet is available from the U.S. Government Printing OfďŹce, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certiďŹed to comply with ter Class B limits may be attached to this device. Operation with non-certiďŹed peripherals ipherals is ipher i likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect device to a personal computer, peripheral, or nnect the devic other Class B certiďŹed device. AF This equipment complies with Part 68 of the FCC Rules and the requirements ACTA. On the back of this equipment is a rements adopted by A label that contains a product identiďŹer in the format US:AAAEQ##TXXXX. TXXXX. XXX. If requested, this information must be provided to your telephone equipment uses the following USOC Jack: RJ11C. one company. T This equ A plug and jack used to connect this equipment to the premisesâ telephone network must comply with the applicable isesâ esâ wiring and telep tele FCC Part 68 rules and requirements adopted by ACTA. A compliant ant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modularr jack that is als compliant. also com See installation instructions for details. The REN (Ringer Equivalence Number) is used of devices that may connect to a telephone line. Excessive d to determine the number nu RENs on a telephone line may result in the devices not ringing ringi in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed ďŹve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local connec conn telephone company. The REN for this product is part of the product identiďŹer that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal mal point (e.g., 03 is a REN of 0.3). If this DIRECTVÂŽ Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnât practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to ďŹle a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notiďŹed in advance in order for you to make necessary modiďŹcations to CHAPTER 9 - WARRANTY AND OTHER INFORMATION  86JI>DC/8]Vc\ZhdgbdY^ĂXVi^dchcdiZmegZhhanVeegdkZYWni]ZbVcj[VXijgZggZhedch^WaZ[dgXdbea^VcXZXdjaYkd^Yi]Z userâs authority to operate the equipment. 127 FCC CU USTO OME ER INFO ORMATIO ON maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. 128 DIRECTV 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV AF If your home has specially wired alarm equipment connected to ensure the installation of this DIRECTV Satellite o the telephone telepho line, e Receiver does not disable your alarm equipment. If you have e questions about abo what wha will disable alarm equipment, consult your alarm company, telephone company or a qualiďŹed installer. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not user-serviceable components. ot contain any u user-s We recommend the installation of an AC surge arrester in the AC o outlet to which this equipment is connected. Telephone companies out report that electrical surges, typically lightning ng transients, ransients, are very destructive to customer terminal equipment connected to AC power sources. FCC RF Radiation Exposure Statementt DIRECTVÂŽ HD DVR RECEIVER USER GUIDE If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. equipmentt complies with FCC RF radiation exposure limits set forth for an uncontrolled MPE/SAR/RF Exposure Information. This equ environment. This equipment q p was veriďŹed for RF exposure and d found to comply with Council Recommendation 1999/519/EC and FCC OET-65 RF exposure requirements. WARNING: While this equipment q p is in operation, a separation distance of at least 20 centimeters (equal to 8 inches) must be maintained between the antenna inside the equipment q p and the bodies of all persons exposed to the antenna in order to meet the FCC RF exposure g changes g to the antenna or the equipment q p g so may result in the guidelines. Making is not permitted. Doing equipment q p exceeding g the FCC RF exposure guidelines. This equipment must not be co-located or operated in conjunction with any other antenna or radio transmitter. TE ERM MS AND D CON NDIT TIONS S FOR USE OF F SOF FTWA ARE (âT TERM MSâ) THE DIRECTV RECEIVER INCORPORATES SOFTWARE WHICH IS OWNED BY DIRECTV OR ITS THIRD PARTY LICENSORS (the âSoftwareâ). BEFORE USING THE RECEIVER PLEASE READ THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE RECEIVER AND SHOULD IMMEDIATELY RETURN THE RECEIVER TO DIRECTV OR YOUR SUPPLIER. THESE TERMS ALSO APPLY TO ANY MODIFICATIONS, UPDATES OR SUPPLEMENTS TO THE SOFTWARE PROVIDED TO YOU. A. License Grant and Conditions B. License Restrictions AF DIRECTV grants you a non-exclusive, non-transferable, limited license to use the Softw Software solely in executable code form and solely as integrated with, incorporated into, and in conjunction with the Receiver. You mu ensure that the copyright, trademark must e and other protective notices contained in the Software are maintained d and not altered or rremoved. The Software is protected by copyright and other laws and international copyright and other treaties. aties. All title and intellectual property rights in and to the Software and all modiďŹcations, updates, enhancements and derivative rivative works of the Software are owned exclusively by DIRECTV or its licensors and you agree to execute any document reasonably DIRECTV to evidence such ownership rights. onably nably requested by b D Certain third party software used in connection with the Receiver er may be made directly available to you by the providers thereof. The source code to certain software subject to the GNU U GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following request to DIRECTV. Use of such Software is also subject to ing the written re reque the terms of any applicable agreement between you provider. DIRECTV reserves the right to modify, supplement, ou and each such pr pro update and otherwise alter the Software via software other modiďŹcation procedures, and these terms will apply to ftware e download or o such Software as modiďŹed, supplemented, updated, and oth otherwise otherwis altered. You may not copy, modify or transfer the Software, tware, or any an copy thereof, in whole or in part. You may not reverse engineer, disassemble, decompile or translate the Software, are, or otherwise attempt to derive the source code of the Software, except to the extent allowed under any applicable law. Any attempt to transfer any of the rights, duties or obligations of this license agreement is void. You may not rent, lease, load, resell for proďŹt or distribute the Software, or any part thereof. You may not export, transfer or re-export the Software in violation of any applicable law. The Software may include some components that are covered by âfree softwareâ licenses, open source licenses and other similar license use rights, which require such components to be used, modiďŹed and/or distributed only under the terms of such licenses. Any such components are subject only to the terms of such licenses, and not these Terms. CHAPTER 9 - WARRANTY AND OTHER INFORMATION ÂŽ 129 TER RMS AN ND CO ONDIT TIO ONS S FOR R USE E OF SOFTW WARE E (âTER RMSâ) C. Ownership of Software and Reservation of Rights The Software is licensed, not sold, to you for use only under the terms of this license agreement, DIRECTV is NOT transferring title or any ownership rights in the Software to you and DIRECTV and its suppliers reserve all rights not expressly granted to you. Except as stated above, this license agreement does not grant to you any intellectual property rights in the Software. 130 These Terms are effective until terminated. You may terminate these Terms ms by ret returning the Receiver to DIRECTV or your supplier. These Terms will terminate automatically without notice if you fail to comply omply with the these Te Terms or any other agreement between you and DIRECTV. Upon termination you must return the Receiver to DIRECTV supplier. RECTV or your supp suppli AF E. Disclaimer THE SOFTWARE IS (TO THE EXTENT PERMITTED BY LAW) SUPPLIED âAS ISâ. IS NEITHER NE DIRECTV NOR ANY OF ITS LICENSORS EXPRESSLY MAKES OR PASSES ON TO YOU ANY WARRANTY NTYY OR REPRESENTATION REPRESENT REPRESEN ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE, INCLUDING BUT NOT LIMITED TO ANY AN WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (BUT NOT LIMITED TO) ANY IMPLIED WARRANTIES S OF MERCHANTABILITY, MERCHANTABIL MERCHAN SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. RIGHTS RIGH IN NO EVENT WILL DIRECTV OR ITS LICENSORS SORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGE (INCLUDING LOSS OF PROFITS, LOST SAVINGS, LOSS INCIDEN IN OF DATA OR THE COST OF PROCUREMENT MENT OF SUBSTITUTE SUBSTITUT GOODS, TECHNOLOGY OR SERVICES) ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE, OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF WARE, EVEN IF DIRECTV DIR SUCH DAMAGES, OR FOR ANY CLAIM BY A THIRD PARTY. Some states or jurisdictions do not allow the exclusion or limitation of PAR PA incidental, consequential or special damages, s, so the th above limitations may not apply to you. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE D. Termination %' # $ DIRECTVâS LICENSORS AND SUPPLIERS SHALL BE THIRD PARTY BENEFICIARIES OF THESE LICENSE TERMS, AS APPLICABLE. YOUR USE OF THE RECEIVER CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND HEREBY. TE ERM MS AND D CON NDIT TIONS S FOR USE OF F SOF FTWA ARE (âT TERM MSâ) Certain additional terms and information for the Software and certain third party software (including the text of licenses applicable to any free, open source and other similar software that may be included in the Software) may be found in the DIRECTV website located at www.directv.com, and the GNU website located at www.gnu.org. H. GNU GPL and Open Source Software Attention: Vice President, STB Engineering DIRECTV 2230 E. Imperial Highway El Segundo, CA 90245 AF Certain components of the Software may be subject to the GNU General Public blic Licence, Licen Version Ve 2, June 1991 (âGPLâ), âfree softwareâ licenses and other open source software licenses. The foregoing ng components of the th Software are not and may not be subject to the License Restrictions in Section B above. In compliance DIRECTV, its suppliers, or its third party ce with the GPL, DIR DIRE licensors, upon written request, will make the source code of the software, oftware, ftware, libraries and associated utilities it uses, together with its modiďŹcations (if any), available to the public in source code form. use, modify and distribute the software and rm. You ou are free to us any modiďŹcations as long as you comply with the terms of the GPL referred to abov above and other open source software licenses. The license terms applicable to the GPL may be found in the located at www.directv.com, and the GNU website e DIRECTV IRECTV website lo located at www.gnu.org, speciďŹcally at (http://www.gnu.org/licenses/old-licenses/gpl-2.0.html). To request a copy of the applicable org/licenses/old-licen rg/licenses/old-licen source code please write to DIRECTV at: GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright Š 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. CHAPTER 9 - WARRANTY AND OTHER INFORMATION G. Additional Information 131 TER RMS AN ND CO ONDIT TIO ONS S FOR R USE E OF SOFTW WARE E (âTER RMSâ) 132 The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundationâs software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the t GNU Lesser General Public License instead.) You can apply it to your programs, too. AF When we speak of free software, we are referring to freedom, not price. Our General Gener Public Pub Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge if you wish), that you receive source code harge for this service ser or can get it if you want it, that you can change the software or use pieces of it in new fr free programs; and that you know you can do fre these things. To protect your rights, we need to make restrictions that forbid you these rights or to ask you to surrender the rights. bid anyone to d deny yo These restrictions translate to certain responsibilities for or you u if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, or for a fee, you must give the recipients all the rights that am, whether gratis o you have. You must make sure that they, too, receive source code. And you must show them these terms so they eive or can get the so know their rights. We protect your rights with two steps: (1) copyright software, and (2) offer you this license which gives you legal permission to opyright the ssoftware copy, distribute and/or modify the software. are. Also, for each authorâs protection and ours, we want to make certain that everyone understands that there is no warranty for this t m free software. If the software is modiďŹed by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced will not reďŹect on the original authorsâ reputations. d by others oth DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Preamble Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyoneâs free use or not licensed at all. The precise terms and conditions for copying, distribution and modiďŹcation follow. TE ERM MS AND D CON NDIT TIONS S FOR USE OF F SOF FTWA ARE (âT TERM MSâ) TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The âProgramâ, below, refers to any such program or work, and a âwork based on the Programâ means either the Program or any derivative work wor under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modiďŹcations cations and/or cation and/ translated into another language. (Hereinafter, translation is included without limitation in the term âmodiďŹcationâ.) licensee is addressed as âyouâ. ationâ.) Ea Each lice Activities other than copying, distribution and modiďŹcation are not covered they are outside its scope. The act of red by this Licens License; th running the Program is not restricted, and the output from the Program am is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). that is true depends on what the Program does. ogram). ram). Whether Whet 1. You may copy and distribute verbatim copies of the Programâss source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate and disclaimer of warranty; keep intact all propriate opriate copyright notice no the notices that refer to this License and to the absence off any warranty; and g give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring ring a copy, and you y may m at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program rogram or any portion portio of it, thus forming a work based on the Program, and copy and distribute such modiďŹcations or work underr the terms of Se Section 1 above, provided that you also meet all of these conditions: a) You must cause the modiďŹed ďŹles to carry notices stating that you changed the ďŹles and the date of any change. arry prominent notic b) You must cause any work that you distribute publish, that in whole or in part contains or is derived from the Program or any ute or publis part thereof, to be licensed as a whole at no charge arge to all third parties under the terms of this License. c) If the modiďŹed program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) CHAPTER 9 - WARRANTY AND OTHER INFORMATION GNU GENERAL PUBLIC LICENSE 133 TER RMS AN ND CO ONDIT TIO ONS S FOR R USE E OF SOFTW WARE E (âTER RMSâ) DIRECTVÂŽ HD DVR RECEIVER USER GUIDE These requirements apply to the modiďŹed work as a whole. If identiďŹable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. 134 Thus, it is not the intent of this section to claim rights or contest your rights to wo written entirely by you; rather, the intent is to work w exercise the right to control the distribution of derivative or collective works the Program. ks based on th In addition, mere aggregation of another work not based on the Program (or with a work based on the Program) ram with the Program Pro on a volume of a storage or distribution medium does not bring the e other work under the th scope of this License. 3. You may copy and distribute the Program (or a work based on 2) in object code or executable form under the n it, under Section Se terms of Sections 1 and 2 above provided that you also do one ne of the follow following: a) Accompany it with the complete corresponding machine-readable which must be distributed under the terms of ne-readable readable source code, Sections 1 and 2 above on a medium customarily used interchange; or, d for software tware interch b) Accompany it with a written offer, valid for at least ast three years, to t give giv any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed mplete machine-rea machine-read under the terms of Sections 1 and 2 above on customarily used for software interchange; or, n a medium customa c) Accompany it with the information you u received as to the offer of to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution bution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)) The source code for a work means the preferred rred form for of the work for making modiďŹcations to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface deďŹnition ďŹles, plus the scripts mo used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. TE ERM MS AND D CON NDIT TIONS S FOR USE OF F SOF FTWA ARE (âT TERM MSâ) However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. You are not required to accept this License, since you have not signed it. However, else grants you permission to modify ever, nothing ever or distribute the Program or its derivative works. These actions are prohibited d by llaw if yyou do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), your acceptance of this License to do m), you indicate ind so, and all its terms and conditions for copying, distributing or modifying works based on it. g the Program o or wor AF 6. Each time you redistribute the Program (or any work based on the automatically receives a license from e Program), the recipient recip the original licensor to copy, distribute or modify the Program subject and conditions. You may not impose any bjectt to these terms a further restrictions on the recipientsâ exercise of the rights granted nted herein. Yo You are not responsible for enforcing compliance by third parties to this License. 7. If, as a consequence of a court judgment or allegation n of patent infringement infringeme or for any other reason (not limited to patent infringem issues), conditions are imposed on you (whether by court ourt order, agreement agreemen or otherwise) that contradict the conditions of this agre License, they do not excuse you from the conditionss of this License. If you y cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent rtinent ent obligations, then th as a consequence you may not distribute the Program at all. For example, if a patent license would not ot permit roya royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from sa distribution of the Program. If any portion of this section is held invalid orr unenforceable under any particular circumstance, the balance of the section is unenforcea unenforce intended to apply and the section as a whole is intended intend to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. CHAPTER 9 - WARRANTY AND OTHER INFORMATION 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. 135 TER RMS AN ND CO ONDIT TIO ONS S FOR R USE E OF SOFTW WARE E (âTER RMSâ) This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 136 AF 9. The Free Software Foundation may publish revised and/or new versions of the General Gener Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ address new problems or concerns. Each er in detail to t addr version is given a distinguishing version number. If the Program speciďŹes iďŹes a version number numbe of this License which applies to it and nu âany later versionâ, you have the option of following the terms and conditions either of that tth version or of any later version published by the Free Software Foundation. If the Program does not specify of fy a version number o this License, you may choose any version ever published by the Free Software Foundation. NO WARRANTY 10. If you wish to incorporate parts of the Program into other whose distribution conditions are different, write to herr free programs wh the author to ask for permission. For software which iss copyrighted Free Software Foundation, write to the Free Software righted by the F Foundation; we sometimes make exceptions for this. s. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse reus of software generally. re 11. BECAUSE THE PROGRAM IS LICENSED SED FREE OF CHARGE, CHARG THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT CHAR PERMITTED BY APPLICABLE LAW. EXCEPT CEPT WHEN OTHERWISE OTHE OT STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM âAS ISââ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE ES OF MERCHANTABILITY RISK AS TO THE QUALITY AND PERFORMANCE E OF O THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), TE ERM MS AND D CON NDIT TIONS S FOR USE OF F SOF FTWA ARE (âT TERM MSâ) END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to o th make it free software which everyone can redistribute and change under these terms. term To do so, attach the following notices to the program. It is safest to attach start of each source ďŹle to most effectively h them to the sta convey the exclusion of warranty; and each ďŹle should have at least the âcopyrightâ copyrightâ line and a a pointer to where the full notice is found.s.> .> Copyright (C) This program is free software; you can redistribute it and/or modify terms of the GNU General Public License as odify it under the th ter published by the Free Software Foundation; either version 2 off the License, or (at (a ( your option) any later version. This program is distributed in the hope that it will be useful, ANY WARRANTY; without even the implied warranty of eful, ful, but WITHOUT AN MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License cense along with this th program; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 0-1301 301 USA. Also add information on how to contact you by electronic an paper mail. If the program is interactive, make it output a short notice and pap like this when it starts in an interactive mode: ode: Gnomovision version 69, Copyright (C) yearr name of author auth Gnomovision comes with ABSOLUTELY NO WARRANTY; WARRANTY for details type `show wâ. This is free software, and you are welcome to redistribute it under certain conditions; type `show how ccâ for details. The hypothetical commands `show wâ and `show câ should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than `show wâ and `show câ; they could even be mouse-clicks or menu items--whatever suits your program. You should also get your employer (if you work as a programmer) or your school, if any, to sign a âcopyright disclaimerâ for the program, if necessary. Here is a sample; alter the names: CHAPTER 9 - WARRANTY AND OTHER INFORMATION EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 137 TER RMS AN ND CO ONDIT TIO ONS S FOR R USE E OF SOFTW WARE E (âTER RMSâ) Yoyodyne, Inc., hereby disclaims all copyright interest in the program `Gnomovisionâ (which makes passes at compilers) written by James Hacker. , 1 April 1989 DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Ty Coon, President of Vice 138 This General Public License does not permit incorporating your program into propri prop proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications ations with the library. If this is what you want to do, use ation the GNU Lesser General Public License instead of this License. APPEND DICE ES Appe endix x 1: Se etup p and Activa ation ................................... 140 Guided Setup ............................................................................. 140 Activate e Your DIRE ECTVÂŽ Servicce .............................................. 140 AF You ur Pho one Conne ection ............................................................. 141 You ur Inte ernet Connection n .......................................................... 141 Connecttions for Auxiliaryy Equipmen nt ..................................... 142 HD TV Connection ns ................................................................... 145 45 SD TV Connecctionss ..................................................................... 14 147 Audio Co onnecctions .................................................................... ...... 14 49 Connecttions to Otther Equipment ............................................ ......... 150 .......... Appe endix x 2: Conne ections to TV & Equip pme ent ................ 141 Appe endix x 3: Receiiver Frron nt and Back Pane els ............. ................ 151 Appe endix x 4: How to Netw work k Yourr HD DVR R .............. ............ 15 55 Appe endix x 5: Aboutt High--DeďŹnition n ...................... . ........... 162 Screen Forma at & Resolu utio on ................................................... 162 Supportted Re esolu utio ons ............................................................. 164 Wide-Sccreen VS. Standarrd Forrmatss ....................................... 165 APPENDICES Pro ofessio onallyy Insta alled DIRECTV Cinema a Co onnection nn nectio on Kit .. 156 Self-Insstalled d DIRE ECTV Cin nem ma Con nnectio ctio ct tion on Kitt - Wireless Wirrelesss . 157 Wired .................................................................. .......................... ..................... .................... 157 Wirelesss ............................................................. ................ .............. .................... 159 139 APPENDIX X 1: SE ETUP AND ACTIVATION GUIDED SETUP If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you will need to follow the guided setup screens before starting DIRECTV service. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE 1. Make sure the MODE switch at the top of the remote control is set to DIRECTV, ECTV, w ECTV which is the far-left position. 140 2. Press PWR. The DIRECTVÂŽ Receiver will turn on. (Make sure your TV iss also turned tur on!) on 3. The ďŹrst screen will allow you to select a language. Using the arrow ow keys on the remote rem remot control, move to the language you prefer and press SELECT. 4. Follow the onscreen instructions. essage ssage onscreen tthat says, âAcquiring Satellite Infoâ, as the receiver After these setup procedures are complete, youâll see a message gathers information from the satellite for the onscreen program Next, youâll be given the opportunity to program your ram guide. Next remote to control other equipment such as your TV and/or Just follow the screen instructions and youâll be ready to nd/or DVD player. Jus watch in no time! ACTIVATE YOUR DIRECTVÂŽ SERVICE Once all the setup processes are complete, e, all thatâs left le to do is activate your DIRECTVÂŽ service. Be sure to: 1. Have on hand your service address, sociall security secu number and a valid major credit card. 2. Note your receiver ID and access card numbers. The receiver ID is on a sticker behind the access card door on the front of the receiver, while the card number is on the access card itself. Use the Product Information page to note this information. 3. When youâre ready, just call 1.800.531.5000 to pick the programming package thatâs right for you and subscribe to DIRECTV service. APPE ENDIX 2: CON NNECTIONS S TO O TV & EQUIPME ENT YOUR PHONE CONNECTION Connecting your receiver to a land-based telephone line saves you money because it allows you to purchase Pay Per View movies and special events without calling DIRECTVÂŽ to order. It is required for sports package subscriptions and is also used to enhance toll the interactive features available on our interactive channels. The receiver uses a to toll-free number once a month for a few minutes duration and is designed not to interfere with your regular phone service. You will need an RJ11-type modulator jack (the most common type of phone jack). If you disconnect the phone line, the receiver will not allow allo you to purchase PPV programs and some features of our interactive channels will be limited. If your receiver is connected Internet, either directly or via a DIRECTV nnected to the In Intern Home Network connection, you do not need to be connected to a phone Internet Connectionâ below. one line. See âYour Int YOUR INTERNET CONNECTION AF Do not connect your receiver to a digital PBX phone system â doing permanently damage your equipment and void your oing so may perman warranty. Connecting your DIRECTV Receiver to the Internet rnet and nd your home n network gives you access to features like TV Apps, Music & Photos, and more. NOTE: For the most current options and instructions to connect your receiver to the Internet, please visit directv.com/getconnected. APPENDICES The instructions for connecting to a network work are different dep depending upon whether you have Whole-Home DVR Service. Please see Appendix 4. 141 APPENDIX X 2: CONNE ECT TIO ONS TO TV V & EQ QUIPM MENT 142 If you upgrade your TV, get a new DIRECTVÂŽ Receiver, or add new equipment such as a surround sound system, DVD player or burner, or VCR, you have various options for connecting your equipment. All of the he video and audio outputs on your receiver offer good quality. Pick a video and audio output from the following lists based on the connectors your receiver and TV support; they are listed in nnec nnecto order, with the highest quality options at the top of each list. Not all connectors available on all receivers and TV models. ctors a are ava AF NOTE: Not all cables come with your digital satellite receiver; you mayy need to purchase additional cables depending on your setup. HDMI cables are available from DIRECTV at a nominal charge. arge. Contact ontact DIRECTV DIRECT customer service for more information. Never connect an IN to an IN or an OUT to an OUT. All A/V /V jacks and inpu inputs a are color-coded. Always match the color of the plug to the same color of the jack. To obtain the best picture quality, make sure the receiver is connected directly to the TV. Due to restrictions imposed by copyright holders, ers, certain programming programm prog may include content protection measures that may nsumer electronics e restrict viewing or recording with certain consumer equipment attached to the receiver. Please contact the tional al information. manufacturer of such equipment for additional WARNING: Use only the power supply (power came with your DIRECTV receiver. Failure to use the authorized power power cord) that ca cam supply (power cord) may cause electricc shock, ďŹre, bodily injury and/or property damage. If the power supply (power cord) becomes damaged or needs to be replaced, please e contact DIR DIRE DIRECTV Customer Service to obtain an authorized replacement. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE CONNECTIONS FOR AUXILIARY EQUIPMENT WARNING: Do not connect your receiver (or any equipment, such as a TV or VCR) to the AC power supply until you have ny other properly connected all the other cables. APPE ENDIX 2: CON NNECTIONS S TO O TV & EQUIPME ENT The table below shows the beneďŹts and disadvantages of each type of available video connector: HDMI Component S-Video RCA 3D Built-in Audio Standard Def HD D Video o Connectio ons AF High Def (HD) HD 1080p HDMI [High-DeďŹnition Multimedia Interface] providess the e best digital vide video and digital audio in one connector. HDMI is the ghest quality 1080p signal only recommended cable, and is required for the highest and 3D TV. These cables are provided for convenience only, and do n not present an HD picture. They are useful if you have to connect your DIRECTVÂŽ HD DVR to an older CRT TV, a VCR, or other non-HD device. S-Video provides good video, but does not provide audio. You will need to connect audio separately using the digital audio or RCA audio connectors. (Not all receivers have S-Video outputs.) RCA output (composite video) provides good video and usually comes bundled with three cables for one video and two audio channels. APPENDICES SD Video o Conne ecttio ons Component Video Output (YPbPr) provides high-quality h-quality HD video, vide but b does not provide audio. You will need to connect audio separately using the digital audio or RCA audio Newer receivers have an âA/V Outâ connector that provides dio o connectors. New Newe Component Video and RCA audio output in Component cables do not provide 1080p or 3D TV. n a single, custom cable. ca 143 APPENDIX X 2: CONNE ECT TIO ONS TO TV V & EQ QUIPM MENT Aud dio Co onnectio ons HDMI [High-DeďŹnition Multimedia Interface] provides the best digital video and audio in one connector. Digital Audio Optical provides excellent quality digital audio and is often used on newer surround sound and DVD equipment. 144 RCA outputs provide good audio quality and are found on older auxiliary ry equipment. equipme eq AF There are so many makes and models of TVs and auxiliary equipment, itt is impossible fully describe all of the possible impossib to fu connections between them and your receiver. Refer to the manuals for or that equipment to see s the connection options speciďŹc to each make and model. The following images show examples of how your using the supported video and audio urr receiver may be connected co connections for the TV, the surround sound, and the DVD player/burner Several models of DIRECTV Receivers are shown, r/burner rner or V VCR. Seve giving you a variety of connection options to your TV and other er equipment. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Digital Audio Coax provides high quality digital audio and is also found on newer new surround sound and DVD equipment. APPE ENDIX 2: CON NNECTIONS S TO O TV & EQUIPME ENT HD TV CONNECTIONS Example: TV with HDMI Connector - RECOMMENDED Here is an example using a TV that has an HDMI connector as the best video/audio input. APPENDICES HDMI Cable AF Note: Only an HDMI connection provides a 1080p picture and 3D TV. 145 APPENDIX X 2: CONNE ECT TIO ONS TO TV V & EQ QUIPM MENT HD TV CONNECTIONS 146 Here is an example using a TV that has component video connectors as the best video input. AF Note: A Component Video connection will not provide a 1080p picture nor 3D TV. Component Video Component Video requires a separate audio connection. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Example: TV with Component Video Connectors APPE ENDIX 2: CON NNECTIONS S TO O TV & EQUIPME ENT SD TV CONNECTIONS (This connection does not provide an HD picture.) Example: TV with RCA Connectors APPENDICES S-Video Cable S-Video requires a separate audio connection. AF Here is an example of a TV that has an S-Video connector as the best video input (Not all receivers have an S-Video connector.) 147 APPENDIX X 2: CONNE ECT TIO ONS TO TV V & EQ QUIPM MENT SD TV CONNECTIONS (This connection does not provide an HD picture.) 148 Here is an example of a TV that has RCA connectors as the best video input. RCA Video and Audio AF RCA cables are often bundled as a three-way cable with one video and two audio connections. You can also purchase a single-connection RCA video cable, and a separate cable for audio. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Example: TV with RCA Connectors APPE ENDIX 2: CON NNECTIONS S TO O TV & EQUIPME ENT AUDIO CONNECTIONS AF Of all the video connections, only HDMI provides an audio signal with the video. The other connections all require a separate audio cable. Of these, your best quality signal will be from the Digital Audio Out/Optical connector, followed by the Digital Coax connector, followed by the RCA Audio Out connector. The connector you end up using may be determined by the equipment you are connecting to. (For example, your home theater system may support only the Digital Audio Out/Optical connector.) RCA Audio Digital Coax Digital Optical HDMI Cable APPENDICES on, itt The red and white RCA audio out connectors are so common, owev owever, is possible you may have one of these cables already. However, these cables provide an analog signal, so you will be missing out on the beneďŹts of digital quality sound. 149 APPENDIX X 2: CONNE ECT TIO ONS TO TV V & EQ QUIPM MENT 150 AF In addition to your TV, you may wish to connect other equipment, such as a DVD burner, VCR, or even a second TV to your DIRECTVÂŽ Receiver. For the best-quality picture, it is recommended you do not use a pass-through connection from your TV or other equipment as an input to a DVD burner or VCR. Instead, use an available connection from your DIRECTV Receiver. For example, if you use the HDMI connection on your DIRECTV Receiver to connect to your TV, you can use the Component Video, Composite Video RCA, or S-Video Out to connect to your DVD burner, VCR, or second TV. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE CONNECTIONS TO OTHER EQUIPMENT APPEN NDIX X 3: RECE EIV VER FRO ONT AND BACK PANE ELS Fro ont Pane el Examp ple 10 AF The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. APPENDICES Your equipment may not look exactly like the model illustrated. 151 APPENDIX X 3: RECEIV VER R FRON NT AN ND BACK PAN NELS 1. DOOR PANEL, USB PORT â For future use. USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 152 4. GUIDE â Displays the onscreen program guide. 3. REMOTE SENSOR â The infrared sensor picks up commands from the remote ot control. You cannot have any opaque object roug If you have an optional RF remote, this sensor rough. between the remote and this sensor or else the command will not get through. nside a cabin is not used. With an optional RF remote, you can place your receiver inside cabinet or any non-metal enclosure and it will receive the remote control commands up to 200 feet away. AF 5. MENU â Brings up the Main Menu to access settings and services. ervices. ces. 6. RECORD â This button lights orange when a recording iss in progress. 7. SELECT â Selects the item highlighted. 8. RES (RESOLUTION) â The RES key switches the he output resolu resolution of o the DIRECTV Receiver. Each time you press the key, it cycles to the next available resolution: 480i,, 480p, 720p, 1080i and an 1080p (supported on some models). Note: The RESOLUTION button on the front panel only changes the he resolution. esolution. It does not change the screen format (crop, stretch, letterbox, pillarbox). The FORMAT button on the remote control ntrol cycles th through all of the screen formats and resolutions. See Appendix 5 for details. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE 2. POWER â Turns your DIRECTVÂŽ Receiver on or off. Your DIRECTV Receiver still records and receives messages when powered off. The power light ďŹashes when you press a key on the remote to let you know it has received the command. 9. RESOLUTION INDICATORS â Lights indicate the current ccur resolution setting. 480i is the old analog TV setting. 480p is Enhanced DeďŹnition TV, which is less than HD. 720p ďŹrst level of HDTV. 1080p is the highest level of HDTV provided by the receiver. 20p is the ďŹ To get the best out of HD, you should be using sing 720p or higher resolution for your HDTV. 10. DOOR / PANEL, ACCESS CARD â The access card slot, RESET button, and receiver ID and model number are located behind the door panel. APPEN NDIX X 3: RECE EIV VER FRO ONT AND BACK PANE ELS Bac ck Pan nel Exam mple es DIRECTV HD DVR 14 9 10 13 11 12 10 12 13 Warranty VOID if Broken or Removed GENIE⢠HD DVR 11 Your equipment may not look exactly like the model illustrated. APPENDICES AF 153 APPENDIX X 3: RECEIV VER R FRON NT AN ND BACK PAN NELS 1. SATELLITE IN 1 â Connect one line from your satellite dish here. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this satellite in port. 2. SATELLITE IN 2 â Connect the second line from your satellite dish here. 154 4. RCA-Audio/Video Jacks â Standard-DeďŹnition output. You can use the entire entir row of RCA connectors (yellow, white and red) to feed a VCR or DVD player/burner. 5. COMPONENT VIDEO OUT â Use this block to connect up component nent video cables ables (green, (gre blue, red); use the white and red RCA connectors below it for analog audio out. These connectors provide an HD pictur picture, but do not support 1080p or 3D. AF 6. DIGITAL AUDIO OUT COAXIAL â Use this digital audio connection nnection on for sound. 7. DIGITAL AUDIO OUT OPTICAL â Use this digital audio o connection onnection for sound. sou soun 8. HDMI â Use this combination digital video and audio dio connector for the best picture quality. This is the recommended connector for HD TV. 9. ETHERNET â Please refer to Appendix 4 for or information on networking net options on your HD DVR before connecting anything to the Ethernet port. 10. USB â For future use. USB 2.0 Host (FRONT/REAR EACH EAC 5V = 500mA) EA DIRECTVÂŽ HD DVR RECEIVER USER GUIDE 3. S-VIDEO OUT â A Standard-DeďŹnition video output. 11. SATA â Use this connector to add an n external har hard d drive to your receiver. 12. PHONE JACK â Connect your phone line here to enable Pay Per View purchasing and Caller ID (if your phone service package includes it). 13. POWER â Your receiver must be plugged in at all times to function properly. 14. IR RECEIVE â Connect an IR (infrared) extender or repeater here when your receiver is in a cabinet or otherwise not âvisibleâ to your remote control. APP PENDIX 4: HO OW TO NET TWO ORK YOUR HD DVR To use your DIRECTV HD DVR on your home network, you will need: A compatible DIRECTV Receiver, such as the DIRECTV HD DVR (models HR44, HR34, HR20 or later) or DIRECTV PlusÂŽ DVR (model R22) A broadband Internet connection, with a minimum connection speed of 750 kbps or higher (DSL or cable). A network router with an available Ethernet port, and/or wireless capability. The instructions for connecting to a network vary depending on whether or not you ha have Ge Genie or Whole-Home DVR Service. Please see the appropriate sections that follow. AF NOTE: For the most current options and instructions to connect yourr receiver receive to the Internet, please visit directv.com/getconnected. If you have e Who ole e-H Home or Ge enie e HD DV VR servic ervic ce:: Professionally Installed DIRECTV CINEMA Connection nection Kit: Schedule Schedul a professional installation appointment at Sche directv.com/getconnected. Wireless Self-Installed DIRECTV Cinema Connection Kit: If yo you already connect to the Internet via WiFi, you can order this wireless kit at directv.com and connect ct yourself. If you do o not ha ave e Whole--Hom me DVR DVR or Gen enie DV VR service: Wireless: This can be easiest method if you already connect to the Internet via Wi-Fi. However, wireless connections may be slower and somewhat less reliable than wired. You can order the Wireless DIRECTV CINEMA Connection Kit from directv.com, or at 1.800.531.5000. APPENDICES Wired: The fastest, most reliable connection. ion. You Your house must be wired for Ethernet, or you must run cables from a network router to your DIRECTV HD DVR. 155 APPENDIX X 4: HOW TO NE ETWO ORK YOUR HD DVR If you have Whole-Home DVR Service: 156 DECA-2 Because Whole-Home DVR service uses a network to share programs between your DIRECTV n yo you receivers, only a professionally installed DIRECTV CINEMA Connection Kit or the DIRE DIRECTV CINEMA Connection Kit - Wireless can be used to connect to the Internet. Never connect an Ethernet cable to an HR24 or H24 receiver with h Whole-Home DVR service; this will disable the Whole-Home network and disable e playlist sharing. Power Supply AF If you have DECA Connected Home Adapters connected to yourr HD DVR (Model (Models HR20CINEMA Connection Co 23, R22), you must use either a professionally installed DIRECTV CINE Kit, or the DIRECTV CINEMA Connection Kit - Wireless, ss, to connect to th the Internet. Your professionally installed DIRECTV CINEMA Connection include a Broadband DECA nection Kit will includ similar to one shown of the models here. The DIRECTV CINEMA Connection Kit connects ts to o a coaxial cable and an Ethernet cable connected to your home router to provide home network and In Internet connectivity to all of the Whole-Home capable receivers in your household. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTION KIT If you have Whole-Home DVR Service and accessing the DIRECTV nd are having difďŹculty difďŹ CINEMA service or DIRECTV⢠Media Share to ensure the Broadband DECA is e features, check powered and the coaxial cable and Ethernet cable are a ďŹrmly connected. DECA Power Supply APP PENDIX 4: HO OW TO NET TWO ORK YOUR HD DVR SELF-INSTALLED DIRECTV CINEMA CONNECTION KIT - WIRELESS You can also order the DIRECTV CINEMA Connection Kit - Wireless from directv.com, or by calling 1.800.531.5000. Please follow the installation instructions in the kitâs user guide. If you do not have Whole-Home DVR service: AF WIRED Dirrect Connec ctio on Ethernet Cable Ste ep 1 - Connectt your DIRE ECTV V HD D DVR to your router routter Connect one end of your Ethernet cable to the Ethernet port ort on the back of your router. DVR Receiver Ethernet cable connects to an unused port on the router Ethernet cable plugs into receiver APPENDICES Connect the other end of the Ethernet cable to on the o the Etherne Ethernet port o back of your DIRECTV HD DVR. Router 157 APPENDIX X 4: HOW TO NE ETWO ORK YOUR HD DVR Step p 2 - Verify th hat you are con nnecte ed Figure A To verify you are connected: Press MENU on your DIRECTV Remote 158 Select Network Setup Figure B AF Choose Connect Now (or Test Connection if you have connected previously) Select Settings Select Continue after successfully connecting to DIRECTV TV via the Internet (See ďŹgure A). Select Done to complete the setup process (See ďŹgure gure B). If your DIRECTV HD DVR does not immediately ately recognize the network connection, you will get the option ion to choose the connection method. Choose Wired (See e Figure C). Follow the onscreen instructions. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Select Settings & Help Figure C APP PENDIX 4: HO OW TO NET TWO ORK YOUR HD DVR WIRELESS Ethernet Cable Create a wireless connection between your wireless router and your DIRECTV HD DVR, so your receiver can access the Internet. Along with the Network Requirements at the beginning of Appendix 4, you will need: Wireless Transceiver Wire DVR Receiver AF A wireless adapter that uses an Ethernet port to connect to a media a device, dev preferably the DIRECTV CINEMA Connection Kit - Wireless, as mentioned entioned above [USB devices are not supported by the DIRECTV HD DVR]. R]. A wireless router (in place of a regular router). You must have ave initialized your wireless device for your home network before beginning g to o network your DIRECTV HD DVR. Ethernet cable connects to the Ethernet port of the wireless adapter. Ste ep 1: Co onnect yo our DIRECTV HD DVR R to to the he wirreless ad dapterr Plug your wireless adapter into an electrical outlet. Ethernet cable plugs into DVR Receiver APPENDICES Connect one end of the Ethernet cable to the he Ethernet port on the back of the wireless adapter. Connect the other end of the Ethernet cab cable to the Ethernet port ng the DIRECTV DIRECT Cinema Connection DIREC on the back of your DIRECTV HD DVR. If using @^i¡L^gZaZhh![daadlXdccZXi^dc^chigjXi^dch[djcY^ci]ZjhZgÂźhbVcjVai]Vi djcY^c came with the device (or go to directv.com/getconnected) to determine nne proper connection. 159 APPENDIX X 4: HOW TO NE ETWO ORK YOUR HD DVR Step p 2 - Ensu ure e the wirelesss adapter is re eco ognize ed by yourr home netwo ork. Once your router detects the wireless adapter it will prompt you to conďŹgure the two devices. 160 AF Follow the onscreen instructions to complete the set-up process of the wireless adapter. Highlight your wireless network and press SELECT to display a blue dot next to your network. Then select Continue. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Select Set Up Now. NOTE: If you are having difďŹculty connecting to the Internet or need more information, visit www.directv.com/getconnected. APP PENDIX 4: HO OW TO NET TWO ORK YOUR HD DVR Step p 3 - Verify th hat you are connecte ed Figure A To verify you are connected: Press MENU on your DIRECTV Remote Select Settings & Help Select Network Setup Figure B Fig AF Choose Connect Now (or Test Connection if you have connected previously) Select Settings Select Continue after successfully connecting to DIRECTV via the Internet (See ďŹgure A). Select Done to complete the setup process (See ďŹgure re B). Figure C APPENDICES If your DIRECTV HD DVR does not immediately ely ly recognize the network connection, you will get the option n to choose the connection method. Choose Wireless (See ee Figure C). Follow the onscreen instructions. 161 APPENDIX X 5: ABOUT T HIG GH-DE EFINIT TIO ON SCREEN FORMAT & RESOLUTION 162 ;dgVcVad\IK!i]ZVheZXigVi^d^h)jc^ihl^YZWn(jc^ih]^\])/(#I]^h^hi]Z[Vb^a^Vgh]VeZd[XdckZci^dcVaIKh¸ha^\]ianl^YZg Z[Vb Z[Vb^a^V i]Vci]ZnVgZiVaa#H9IKVcY:9IKe^XijgZhXVcWZZ^i]Zg)/(dg&+/.#;dg=9IKWgdVYXVhih!i]ZVheZXigVi^d^h&+/.¸cZVganil^XZ =9IKWgd =9IKWgdVYXVh as wide as it is tall. This is approximately the shape of movies shown in theaters, wh makes HD an ideal format for viewing which ma movies on TV. You will be able to see much of what is captured on ďŹlm, SDTV display. m, but lost on an S SDT FO ORMAT T Key on Remote Control AF >cdgYZgiddei^b^oZi]ZY^heaVnd[egd\gVbhdcndjgiZaZk^h^dc¸[dgZmVbeaZ!^[ndjVgZlViX]^c\V)/(X]VccZadcV&+/.IKdg ¸[dgZmVbeaZ!^[ndjV dgZmVbeaZ k^XZkZghV¸ndjbVndXXVh^dcVaancZZYidX]Vc\Zi]ZgZhdaji^dcVcY$dghXgZZc[dgbVi#I]ZgZVgZild`Znhi]ViXVcWZjhZYid ^dcVcY$dghXgZZc[dg Y$dghX make changes: the FORMAT key on the remote control and the RES (Resolution) key on the front panel of the DIRECTV HD DVR. (Resolu To change your Screen Format, TV Ratio, or TV Resolution select âSettings & Helpâ, then âSettingsâ, and on settings, ettings, press MENU, ME then âHDTVâ. Press the FORMAT key on your remote to cycle ycle the resolutions ssettings supported by your TV, as well as the screen formats in conjunction with each individual resolution. on. Available screen scre formats such as crop, stretch or letter/pillar box, are based on the TV Ratio setting. With each press, an onscreen creen message will let l you know what the current resolution/format setting is. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE In addition to resolution and interlacing, a television picture is also deďŹned by its VheZXigVi^d¸gZ[Zgg^c\idi]Zh]VeZd[i]ZhXgZZc as deďŹned by the ratio of the screenâs width to its height. V supports on only 1080i, 480i and 480p and it is a 16:9 television, and Native is turned off*, For example, if you indicated that your TV the cycle of settings for the FORMAT key are e as follows: follo 5th press: 480p/Letter box 9th press: 1080i/Crop 2nd press: 480i/Letter box 1st press: 480i/Stretch 6th press: 480p/Crop 10th press: repeat cycle 3rd press: 480i/Crop 7th press: 1080i/Stretch 4th press: 480p/Stretch 8th press: 1080i/Letter box AP PPEN NDIX 5: ABO OUT T HIGH H-DEFINITIION NOTE: * In Native mode, the receiver automatically adjusts the resolution to match individual TV programs as they are tuned. If Native is turned on, the FORMAT key cycles through Stretch, Letter and Crop for the current TV programâs native resolution. The FORMAT key allows you to easily cycle all resolution and format settings with a single ngl key until the picture displays the way you ngle like it. AF If pressing this key causes a loss of video and audio, continue to press it until returns. (Wait a second between presses ntil the pict picture ret to allow the Receiver to change the resolution.) This can happen if your settings include a res resolution that your TV doesnât support. To correct this, youâll need to change your resolution setting: Press MENU, select âSetting âSettings & Helpâ, âSettingsâ, âHDTVâ and then select âTV Resolutionsâ. Mark or unmark the TV Resolutions to display supported by your television. splay ay the resolutions reso Ressolutio on (RES S) Key on Rece eiverr Frontt Panel APPENDICES This key is used to cycle through all available resolutions ons on your DIR DIRECTV HD DVR. It does not cycle through format settings. ause the current resolution reso re If video and audio are not appearing, it may be because setting is not supported by your television. By solutions utions to see if that solves the problem. The lights next to the RES key on the pressing this key, you can check all available resolutions front panel will light below the resolution to which the rece receiver is sset; they will change with each key press. 163 APPENDIX X 5: ABOUT T HIG GH-DE EFINIT TIO ON SUPPORTED RESOLUTIONS 164 HDMI Available Resolutions tion AF Output Connection 1080i, 1080p, 720p, 0p, 480i, 480p Component Video (YPbPr) 0p, 480i, 480p 1080i, 720p, 480 480i S-Video Video (RCA Type/Yellow) 480i NOTE: 720p, 1080i and 1080p are HD 480p are not. S-Video and RCA outputs display all resolutions as 480i. D formats: 480i and 48 DIRECTVÂŽ HD DVR RECEIVER USER GUIDE The following table shows the resolutions that can be output from each type of connection: AP PPEN NDIX 5: ABO OUT T HIGH H-DEFINITIION WIDE-SCREEN VS. STANDARD FORMATS 4:3 3 TVs Showing g 16::9 prog gram For a standard 4:3 TV showing a wide screen program, the program is too wide to ďŹt on the screen. To alleviate this, choose: AF progra ďŹts on your TV. Since the aspect ratio Letterbox: With this format, the 16:9 image is shrunk until the entire width off the program of the program is maintained, the image is no longer tall enough to ďŹll yourr screen, so gray or black bars are seen at the top and ings & Helpâ, pâ, âSettin âSe bottom of the screen To change the bar color, press MENU, select âSettings âSettingsâ, âHDTVâ and then âVideoâ. Select the he best color for your set. desired bar color. See your TVâs ownerâs manual for information on the p and bottom, the 16:9 program image is stretched vertically until itâs Stretch: In the Stretch setting, instead of adding bars to the top im imag are stretched to compensate. tall enough to ďŹll the screen. Your entire screen will be full, butt the program images tions of the 16:9 frame fram so it ďŹts the 4:3 screen. Crop: This format crops (cuts off) the left and right portions For 16:9 program signals: Letterbox Stretch Crop APPENDICES If your display is a 4:3 format TV or monitor, mon your format options include these: 165 APPENDIX X 5: ABOUT T HIG GH-DE EFINIT TIO ON 16:9 9 TVs Showin ng 4:3 prog grams 166 AF Pillar Box: Here the 4:3 image is shrunk until the entire height of the program ďŹts on your TV. Since the aspect ratio is maintained, the image is no longer wide enough to ďŹll the screen, so gray or black bars are see seen at the left and right edges. To change the bar se color, press MENU, select âSettings & Helpâ, âSettingsâ, âHDTVâ and then âVideoâ. the desired bar color option. See your TVâs Videoâ. Select Video Se ownerâs manual for information on the best color for your set. Stretch: In this setting, instead of adding bars to the sides, the 4:3 program horizontally until itâs wide enough to gram image is stretched stret ďŹll the screen. Your entire screen will be full, but the images are a little ttle stretched to compensate. com Crop: This format crops (cuts off) the top and bottom of a 4:3 frame, keepi 4:3 ratio intact. keeping the 4 If your display is a 16:9 format mat TV or monitor, mon your format options include these: DIRECTVÂŽ HD DVR RECEIVER USER GUIDE For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to ďŹt the screen. Your choices here include: For 4:3 program signals: Pillar Box Stretch Crop T AF APPENDICES 167 IND DEX 168 AF 3D - 18,, 143 14 , 145 5, 146 146, 154 54 3D Channels hannels - 15 15, 18 Date ate & Time - 19, 19 53 51, 83, 84, 97 Defaults faults - 39 39, 50 50,, 51 43 48 Deleting - 43, - 11 Destination estination Buttons Bu Audio - 99, 144, 149, 154 Digital al Audi DIRECTV ECT Active Channel - 26, 56, 57, 98, 176 DIRECTV Cinema - 118, 155, 156, 157,, DIR 159, 175 DIRECTVÂŽ DoublePlay⢠- 63 DIRECTV Everywhere⢠- 53, 74 DIRECTV Mode - 107, 109 DIRECTV Protection Plan - 98, 125 DIRECTV⢠Mobile Apps - 73, 74 Access Card - 7, 8,, 76, 83, 102, 104, 140, 152 Advance - 12, 70, 176 Adv Whole-Home HD DVR - 15, 24, 71, 83, 96, 98, 122 Album - 58 All Movies - 20, 25, 30, 31, 32, 33, 34, 35, 49 Artist - 58 Aspect Ratio - 78, 162, 165, 166 Audio Connections - 15, 55, 98, 144, 149 audio options - 76 Audio options - 80 Audio Sync - 15, 55, 98 autorecord - 48 Autorecord - 28, 174 Auxiliary Equipment - 12, 142, 144 Call Log - 60 Cast & Crew - 16, 73 Channel Banner - 21, 22,, 23,, 24, 77 Clock - 76, 79, 97 Closed Captioning - 21,, 22, 79 Component Video Out - 154 43 Component Video Output - 143 05, 106 06,, 114 1 , Connections - 40, 74, 104, 105 139, 141, 142, 144, 145, 146 146, 147 147, 148 8, 149, 150, 155 Customer Care - 123 3, 128 DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Back Panel - 98, 99, 153 Batteries - 7, 10, 104, 107, 108, 109, 151 Cables - 7, 55, 66, 98, 99, 104, 105, 106, 110, 111, 115, 119, 123, 125, 127, 142,, 143, 148, 149, 154, 155, 156, 157, 159 Caller ID - 15, 26, 56, 60, 98, 115,, 154 DIRECTVÂŽ Whole-Home DVR Service 66, 67, 68, 69, 70, 83 Disk Space Bar - 46 Display - 17, 76, 97 Dolby Digital - 15, 80, 98 Download - 18,, 31, 34, 48, 103, 110, 129 DVD burner - 150 DVD Control Buttons - 34 DVD Schedule Mobile App - 34 DVR control buttons - 12, 13, 43, 70 Episodes - 16, 32, 42, 44, 47, 51, 118, 174, 175 Erase - 34, 84 Error Message - 103, 116 Ethernet - 66, 154,, 155,, 156,, 157,, 159 Exit - 11, 43, 61, 96, 176 Extras - 15, 25,, 26,, 53, 55, 56, 57,, 58, 59, 60, 61, 62, 115 FAQs - 91, 101, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117,, 118, 119 Favorite Channels - 15, 17, 20, 21, 22, 26, 73, 75, 90, 97 FCC Customer Information - 5, 121, 126, IND DEX Just Added ded - 30 Keep - 33 3, 41 41,, 44, 44 4 46 Keyword ord Searc Search - 28, 48 Icons - 16, 48, 174,, 175 Info - 11, 15, 16, 21, 24, 29, 31, 41 1, 42 42, 44 44, 62, 69, 77, 85, 86, 98, 121, 176 Interactive Channels - 15, 18 Internet Connection - 74 4, 141 14 Internet radio - 61 4, 35 In Theaters - 30, 34 HDMI - 99, 119,, 143, 145,, 149, 150,, 154, 164 Help - 10, 17, 20, 25, 26, 67, 68, 75, 76, 85, 86, 90, 91, 97, 104,, 108, 111,, 112, 158, 161, 162, 163, 165, 166 Language ng - 16,, 23,, 77, 80, 87, 97 Last 4 - 22 Live Buffer - 14 Live TV - 11, 12, 14, 43, 63, 64, 76, 90, 96, 116, 176 Local Channels - 17 Lock - 84, 86 Mail - 21 Manual Recordings - 39, 50 Mark & Delete - 45 Media Share - 58, 156 Menu - 10, 11, 25, 26, 176 Messages - 21, 26, 55, 56, 101, 103 Mini Guide - 15, 20 Mobile Apps - 39, 52, 53, 55,, 73, 74 Model Number - 122, 126 Mode Switch - 10, 12, 81,, 104, 107,, 109, 140, 176 Movies - 16, 19, 20, 25, 27, 30, 31, 32, 33, 34, 35, 45, 49, 73, 74, 87,, 141, 162 Movies Ratings - 87 Music & Photos - 26, 55, 56, 58, 141 Mute - 111, 176 My Playlist - 46, 115, 117, 118 Navigation Buttons - 11 Network - 7,, 46, 58, 66, 76, 95, 96, 127, 128, 141, 155, 156, 158, 159, 160, 161 New Movie Releases - 30 News Mix Channels - 18 APPENDICES GameSearch - 64 Genie Clients - 37, 71, 94, 95, 97,, 99 Genie HD DVR - 71, 72, 94, 95, 97, 155 Genie Recommends - 27, 36, 37 GSN Game Lounge - 26,, 56, 57 Guide - 11, 16, 18, 19, 42, 77,, 91, 112, 152, 176 channel types - 16, 17, 18 customize - 17,, 23 customizing - 20 ďŹltering - 19 guided setup - 140 jump to a date & time - 19 options - 19 AF History - 25, 48, 50, 116 Home Page - 32 127, 128 Filtering the Guide - 19 Folders - 46 Front Panel - 7, 8, 102, 106, 107, 108, 109, 111, 114, 151, 152, 162, 163, 174 169 IND DEX 170 Pandora - 55, 56, 61 Parental Controls - 21, 23, 26, 70, 84,, 85, 86, 87, 88, 89, 174 adult channels - 88 channel blocks - 88 hours (viewing) - 89 locking - 86 passcode - 85, 86, 175 rating limits - 87 spending - 89 unlocking - 86 web videos - 88 Password - 84, 85 Pay Per View - 20, 27, 30, 31,, 32, 33, 34, 35, 49, 50, 89, 118, 141, 154 Phone Connection - 104, 141 Playlist - 11,, 25, 32, 33, 34, 35, 39, 43, 44, 45, 47, 48, 67, 68, 70, 83,, 115, 117, 118, 176 change order - 45 ďŹlter - 46 managing - 46 mark and delete - 45 open/close all - 46 options - 45 sort - 45 4, 126, 126 Power - 3, 7, 10,, 99, 108, 109, 114 152, 154, 176 Power Outage - 113 Power Saving - 83 Power Surge - 113, 125 25 Press and Hold Buttons uttons ons - 176 Previous Channels nels - 22 Product Information rmation mation - 8 8, 140 40 Program Guide 11 16 e - 11, 16,, 17 17,, 18, 18 8 19, 20, 22, 28, 30, 35 35,, 40 4 , 42 2, 51 51,, 52 5 , 77, 77 7 88, 90, 102, 110,, 112 112, 117 17, 123 3, 140, 1 ,1 140 152, 176 Program rogram Info - 12 12,, 16 16, 21 13, 14, 110 Progress gress Bar - 13 Purchases - 48 48,, 50 AF On Demand - 20, 25, 27, 30, 31, 32, 33, 34, 35, 49, 95 Onscreen Messages - 101, 103 Ordering Programs - 35 Other Ratings - 87 DIRECTVÂŽ HD DVR RECEIVER USER GUIDE Queue - 32,, 33, 35, 48, 49, 175 Qui QuickTune - 55,, 64 RCA Connectors - 147, 148, 154 Rear Panel - 6, 153, 154 Recent Searches - 28 Recordings - 25, 32, 33, 35, 43, 44, 48,, 49, 50, 51, 70, 88, 114,, 116, 118 a series - 42 a single show - 40 changing a record option - 42 defaults - 50 from âAll Moviesâ or âOn Demandâ - 31 from Live TV - 42 from the guide - 42 history - 50 managing - 50,, 51 manually - 50 purchases - 50 remote - 52, 53 stopping an in-progress - 42 watching and deleting - 43 Remote Control - 7,, 9, 10, 11, 12, 64, 65, 70, 73, 74, 75, 76, 81, 82,, 91, 102, 104,, 107, 108, 109, 112, 113, 114, 125, 140,, 151, 152, 154, 162, 175 advanced setups - 82 buttons - 10, 11, 12,, 13,, 176 IR/RF setup - 81 modes - 10 problems - 107 program remote - 81 receiver mode - 82 Remote Recording - 52, 53 Repair - 123, 124 Reset - 79, 83, 84, 102, 103, 105, 109, IND DEX Temporarily - 86 rarily Unlock Terms & Conditions for Use of Software Co - 129 129,, 130, 13 131,, 132,, 133, 134, 135, 136, 137, 7 1 138 Tickmark - 12 To Do List - 39,, 42,, 48, 70, 114, 118 Troubleshooting - 76, 91, 101, 102, 103, 104 TV Apps - 26, 65, 95, 141 TV Problems - 106, 109, 110, 111, 114 TV Ratings - 87 TV Ratio - 76, 78, 162 TV Shows - 25, 27, 30,, 36, 37 Unlock - 86 Unsubscribed Channels - 17 VCR - 81,, 106, 142,, 144,, 150, 154, 176 Video - 76, 77, 88, 91, 102, 106, 110, 114, 154, 163, 164, 165 Warranty - 8, 121, 122, 123, 124, 125 Watching and Deleting Your Recorded Shows - 39, 43 Web Videos - 75, 88 Whatâs On Now? - 30 Whole-Home DVR service - 66, 67,, 68, 69, 156, 157 Wired Connection - 155, 157, 158 Wireless Connection - 159, 160, 161 YouTube Search - 27, 29 INDEX Satellite - 3, 7, 40, 75, 82, 104, 105, 110, 112, 126, 128, 140, 142, 154 Satellite Data Acquisition - 110 Satellite Signal Strength - 82 Scheduler - 174 ScoreGuide⢠- 65 Search & Browse - 25, 28, 29, 30, 36 Search Features - 28, 29 Self-Installed DIRECTV Cinema Connection Kit - Wireless - 157 Serial Number - 8 Series - 31, 36,, 41,, 42, 44, 46, 47,, 48, 49, 51, 53 Series Manager - 39, 48, 49, 51, 116 Settings - 26, 50, 67, 68, 76, 77, 80, 81, 82, 83, 84 Setup - 76 Shortcut Buttons - 11 Shortcut Hints - 11, 16 Showroom - 26, 61 Smart Search - 25, 27, 28, 29 AF Software - 18, 76, 101, 103, 123, 129, 130, 131, 132, 134, 135, 136, 137 Song - 58 Sort - 18,, 19, 45 45 Sort Programs by Category - 18, 19, 4 Sound Effects - 80, 97 Special Features - 93,, 98 Spending Limits - 89 Sports Mix Channels - 18 Suggested Searches - 28 Surround Sound - 3,, 10 0, 80 80,, 81 81, 110 1 , 111, 111 142, 144 S-Video - 119, 143 43,, 147 147,, 150 150, 164 o - 76, 11 System Info 76 112 21, 26, 6 101, 103 System Messages - 21 26 56 56, System m Software Updates Upda - 103 System stem em Test - 76 76,, 102 102,, 10 104 111, 113, 140 Resolution - 23, 76, 77, 78, 79, 106, 107, 111, 119, 152, 162, 163 Resolution Indicator - 152 Restart - 83 RF Remote - 81 171 T AF This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights of re prohibited. Rovi Corporation. Reverse engineering and disassembly are rs, certain programming program Due to restrictions imposed by copyright holders, may include content protection measures that may ment for additional additiona information. Please contact the manufacturer of such equipment THIS PRODUCT IS LICENSED UNDER THE AVC PA PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NONSUMER TO (i) ENCODE COMMERCIAL USE OF A CONSUMER VIDEO IN COMPLIANCE WITH THE AVC STANDARD #!" !"#$%&!#'%!"#!"!"#*+*/6"&#!"!7:#&6;<"'"&=="!& ? >"'6#&?&!&#<<"'?**:&!#'/6#7*&"!@'#<!"#>'#!"' ?"&6"!*#>'#!"!"#?"&6"6='&*"!#'6+??7"<>?"!@#'&:#*+"';6" !!*#&?&@#'<*#&<:7"#7*&"!@'#<<>"=?K??6""+**>Y///<>"=?#< DIRECTVÂŽ HD DVR RECEIVER USER GUIDE 172 ACTIVATION OF PROGRAMMING SUBJECT TO CREDIT APPROVAL. CREDIT CARD REQUIRED (except in MA utsid the U.S. DIRECTV programming is and PA). Programming subject to change. DIRECTV services not available outside available separately and independently of DIRECTV System hardware. A valid programming subscription is required to mming today at 1.800.531.5000. Š2012 DIRECTV. operate DIRECTV System hardware. Activate your DIRECTV programming CTV INTERACTIVE, INTERACTIV DIRECTV PLUS, HomePlug and DIRECTV and the Cyclone Design logo, DIRECTV Active, DIRECTV demarks of DIRECTV. All other trademarks and service marks the DIRECTV Plus DVR and DIRECTV HD DVR logos are trademarks are the property of their respective owners. V1.4HR2X3X9NOV2012 173 AF ICO ON REFE EREN NCE Indicate that a showâs start or end time is earlier or later than is visible in the Guide program cell. Arrow Icons LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. 174 AF Indicates a program is set to record. Indicates record has been set for all episodes of an ongo ongoing program. Indicates showing that was set by the user con conďŹicts with another showing. Indicates showing that was set by the user was canceled by the scheduler due to an unexpected conďŹict. Shows Autorecord has been set for matching programs in a Search. Other Icons Indicates a recorded ed or live-stored video is fast forwarding at normal speed. Indicated a recorded corded or live-stored video is rewinding at normal speed. Indicates current paused. urrent video is paused This key plays current video vide when paused; it displays the control bar when already playing. DIRECTVÂŽ HD DVR RECEIVER USER GUIDE UP and DOWN arrows on the receiver front panel special functionality. nel offer Indicates more new messages are in the Inbox. ates one or mor Shows thatt Parental Parenta Control limits are currently âlockedâ. Shows that limits are temporarily unlocked. Shows that there are no current limits imposed. Indicates a rating level or channel that is blocked via Parental Controls. âAll Day Ticketâ indicates that the program is rented for 24 hours starting when you ďŹrst view the program. Indicates program shown in letterbox format. Denotes an error condition has occurred. Appears when at least one rating or channel is allowed. llowe AF Appears when at least one rating or channel is blocked. blocke Used to create/enter passcodes in parental ntal ccontrols. On screen color hint indicating activated by pressing the related color button on g a special function funct the remote control. Indicates the scheduled eduled PPV is set to purchase. Program is currently urrently downloading. Indicates is/will be broadcast in High-DeďŹnition format. s the program is/wil Other Icons Indicates s program is rready to watch. Indicates a Program iis in the Queue. All episodes of an ongoing programs are in the Queue. Indicates a program is about to expire Indicates that the programs comes from DIRECTV CINEMA. Indicates a recorded program is not available for viewing. 175 TV INPUT Changes the âsourceâ - the piece of equipment whose signal is displayed on your TV. FORMAT STOP* Cycles through screen formats (crop, stretch, pillar box, letter box) and resolutions. Stops Recorded Video REPLAY* Jumps back 6 seconds. Hold down to jump back to the beginning. REWIND* Press up to four times to rewind at increasing speed. PAUSE* Pauses current video. ACTIVE GUIDE Displays the DIRECTV Active Channel -local weather and more! Press once to see thee Program Guide. Press twice to see programs ms by category category. SELECT LECT Selects any highlighted item. em. BACK Takes you back one menu screen. MENU Display a menu of settings and services. RED GREEN In Guide, jumps 12 hours back; other functions vary - look for hint onscreen. In Guide, jumps 12 hours forward; Function varies on other screens - look for onscreens hints. VOLUME MUTE Raises or lowers volume. Toggles sound volume on/off. NUMBERS & DASH Tune to a channel directly; also input numbers when needed in onscreen menus. MODE SWITCH Changes remote to control other equipment, for example a DVD Player. DIRECTV & TV POWER ON Turns your DIRECTVÂŽ Receiver and TV, together, on or off. Turns on /off whichever equipment the MODE switch is set to. POWER ADVANCE* PLAY* Jumps ahead 30 seconds. Hold down to jump forward to the end. Play current video; press and hold for slow motion. FFWD* RECORD* Press up to four times to fast forward at increasing speeds. Press once to record a live TV program or the program highlighted in the Program Guide. Press twice to record a series. LIST Displays the Playlist. EXIT ARROWS Exits any menu and returns to last channel viewed. INFO Moves the highlight (up, down, left, right) within a menu. Displays information about the program you are watching or that is highlighted in the Program Guide. In live TV, displays the Mini guide; Function varies other screens - look for onscreen hints. on oth BLUE Displays ays various variou options while viewing the Guide or the Playlist. Play YELLOW LLOW CHAN/PAGE CH PREV In live TV, changes channel up or down; in a menu, such as the guide, scrolls page up and down. ENTER Tunes to previous channel viewed. Activates channel number entries quickly. Keys in orange text can be programmed to function with your VCR, DVD player or other stand alone equipment. * These descriptions apply to DIRECTV HD DVRs. Other equipment may behave differently.
Source Exif Data:
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