ASUSTeK Computer RTAXHP00 Wireless-AX6000 Dual Band Gigabit Router User Manual

ASUSTeK Computer Inc Wireless-AX6000 Dual Band Gigabit Router

User Manual

Quick Start GuideRT-AX88UWireless-AX6000 Dual Band  Gigabit Router¨E13245 / First Edition / July 2017
Table of contentsEnglish .............................................................................................3T-Chinese ........................................................................................xxFrench ..............................................................................................xxSpanish ............................................................................................xx
3EnglishA quick look at RT-AX88UUSB 3.0 port LED On/O buttonPower LED Wi-Fi On/O button5GHz LED USB 3.0 port2.4GHz LED WAN (Internet) portWAN (Internet) LED LAN 1 ~ 8 portsLAN 1~8 LEDs WPS buttonUSB 3.0 LED (front) Reset buttonUSB 3.0 LED (back) Power (DC-IN) portWPS LED Power button3.0WiFiLEDPackage contentsRT-AX88U Wireless Router AC adapterNetwork cable (RJ-45)  Quick Start Guide
4English1.  Position your wireless router.For optimal wireless transmission between the wireless router and connected wireless devices, ensure that you:• Placethewirelessrouterinacentralizedareaforamaximumwirelesscoveragefor the network devices.• Keepthewirelessrouterawayfrommetalobstructionsandawayfromdirectsunlight.• Keepthewirelessrouterawayfrom802.11gor20MHzonlyWi-Fidevices,2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, uorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss.• Alwaysupdatetothelatestrmware.VisittheASUSwebsiteat http://www.asus.comtogetthelatestrmwareupdates.• Toensurethebestwirelesssignal,orientthefourdetachableantennasasshownin the drawing below.45°45°WiFiLED
5English2.  Prepare your modem.a.   Unplug the AC adapter from the power outlet and disconnect it from your cable/ADSL modem.b.  Disconnect the network cable from your cable/ADSL modem.c.  Reboot your computer (recommended).ModemOFF!abcWARNING!  Before disconnecting the wires/cables, ensure that your cable/ADSL modem has been turned o for at least two minutes. If your modem has a backup battery, remove it as well.
6English3.  Set up your wireless environment.3.0ModemWall Power OutletLINE LAN RESET PWRPowerLaptopLANdaWANcba.   Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet.b.   Using another network cable, connect your modem to your wireless router’s WAN port.c.   Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet.d.  Using the bundled network cable, connect your computer to your wireless router’s LAN port. Ensure that the WAN and LAN LEDs are blinking.4.  Disable some settings on your computer.a.  Disable the proxy server, if enabled.b.  Set the TCP/IP settings to automatically obtain an IP address.c.  Disable the dial-up connection, if enabled.NOTE: For more details on disabling your computer settings, refer to Frequently Asked Questions (FAQs).
7EnglishQuick Internet Setup (QIS) with Auto-detectionThe Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection.NOTE:WhensettingtheInternetconnectionforthersttime,pressthe Reset button on your wireless router to reset it to its factory default settings.To use QIS with auto-detection:1.  Log into the Web GUI. The QIS page launches automatically. On the Login Information Setup page, change the router’s login password to prevent unauthorized access to your wireless router. NOTES:• Bydefault,theloginusernameandpasswordforyourwirelessrouter's Web GUI is admin. • IfQISdoesnotlaunchautomatically,enterhttp://router.asus.com in the address bar and refresh the browser again. • Thewirelessrouter'sloginusernameandpasswordisdierentfromthe 2.4GHz/5GHz network name (SSID) and security key. The wireless router's login username and password allows you to log into your wirelessrouter'sWebGUItocongureyourwirelessrouter'ssettings.The 2.4GHz/5GHz network name (SSID) and security key allows Wi-Fi devices to log in and connect to your 2.4GHz/5GHz network.
8English2.  The wireless router automatically detects if your ISP connection type is Dy-namic IP, PPPoE, PPTP and L2TP.KeyinthenecessaryinformationforyourISP connection type.IMPORTANT!  Obtain the necessary information from your ISP about the Internet connection type.  for Automatic IP (DHCP)  for PPPoE, PPTP and L2TP
9EnglishNOTES:• Theauto-detectionofyourISPconnectiontypetakesplacewhenyoucongurethewirelessrouterforthersttimeorwhenyourwirelessrouter is reset to its default settings.• IfQISfailedtodetectyourInternetconnectiontype,clickSkip to manual settingandmanuallycongureyourconnectionsettings.3.  Assign the wireless network name (SSID) and security key for your 2.4GHz and 5 GHz wireless connection. Click Apply when done.4.  Your Internet and wireless settings are displayed. Click Next to continue.5.  Read the wireless network connection tutorial. When done, click Finish.
10EnglishConnect to the wireless networkThere are two ways for your wireless clients (notebook, tablet PC, smartphone and so on) to connect to RT-AX88U’s wireless network.Connect to the wireless network manuallyTo connect to the wireless network manually:1.  Enable the Wi-Fi function on your wireless client to scan for available wireless networks.2.  Select the SSID or network name that you assigned to your RT-AX88U’s net-work.3.  Enter the password and click Connect.Connect to the wireless network through WPSRT-AX88U has a WPS (Wi-Fi Protected Setup) button for you to connect your wireless client to RT-AX88U’s network without entering password.To connect to the wireless network through WPS:1.  Press the WPS button at the back of RT-AX88U. Refer to the section A quick look for the location of the WPS button.2.  Press the WPS button of your wireless client within two minutes or follow the WPS instructions that came with the wireless client. When connecting via WPS, the WPS LED on your router blinks fast.3.  Wait until your router’s WPS LED turns into a solid light indicating a success-fully connection between your router and your wireless client.
11EnglishYour wireless router comes with the intuitive ASUSWRT web graphical user interface(GUI).ASUSWRTallowsyoutoeasilycongureitsvariousfeaturesthrough a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.NOTE:    Use the search bar on the bottom of the interface to get more information from ASUS technical support site  https://www.asus.com/supportManaging the router via the ASUSWRT web GUIIMPORTANT:    • Formoredetailsonusingyourrouter'sWebGUI, refer to the user manual.• Alwaycheckandupgradermwaretothelatest version for better experience.• VisitASUSNetworkingvideochannelfortutorial videos on featured functions.
12EnglishAiCloudASUS AiCloud app provides you with access to your data wherever and when-ever you have an Internet connection. It also allows you to access your ASUS WebStorage account via the AiCloud mobile app on your iOS or Android device, or via a web browser. To install AiCloud:1. Ensurethatyourrouter’srmwareversionisthelatestoneandsupportsAiCloud.2.  Download AiCloud app from Google Play or App Store.3.  Install your USB storage device to your router. Refer to section A quick look for the location of the USB ports.4.  Connect your iOS or Android devices to the router through Wi-Fi. The Ai-Cloud app will automatically guide you through the setup process.5. Youcannowaccess,streamandsharetoalllesinyourUSBstorage.SearchASUS AiCloud for more information. Watch tutorial videos for step-by-step guide.Google Play App Store
13EnglishFrequently Asked Questions (FAQs)After following the steps, I still cannot access the wireless router’s web graphics user interface (web GUI) to congure the wireless router settings.Ensure that your PC's proxy settings are disabled and your PC'S IP address is obtained from the DHCP server automatically. For details on disabling the proxy settings, visit the ASUS Support site at https://www.asus.com/support. For details on using the DHCP server to obtain IP addresses automatically, refer to yourWindows®orMacoperatingsystem'shelpfeature.The client cannot establish a wireless connection with the router.Out of Range: • Puttherouterclosertothewirelessclient. • Trytochangethechannelsettings.Authentication: • Usewiredconnectiontoconnecttotherouter. • Checkthewirelesssecuritysettings. • PresstheResetbuttonattherearpanelformorethanveseconds.Cannot nd the router: • PresstheResetbuttonattherearpanelformorethanveseconds. • CheckthesettinginthewirelessadaptersuchasSSIDandencryptionsettings.Cannot access the Internet via wireless LAN adapter.• Movetherouterclosertothewirelessclient.• Checkwhetherthewirelessadapterisconnectedtothecorrectwirelessrouter.• Checkwhetherthewirelesschannelinuseconformstothechannelsavail-able in your country/area.• Checktheencryptionsettings.
14English• CheckiftheADSLorCableconnectioniscorrect.• RetrywithanotherEthernetcable.If the ADSL “LINK” light blinks continuously or stays o, Internet access is not possible - the Router is unable to establish a connection with the ADSL network.• Ensurethatallyourcablesareallproperlyconnected.• DisconnectthepowercordfromtheADSLorcablemodem,waitafewmin-utes, then reconnect the cord.• IftheADSLlightcontinuestoblinkorstaysOFF,contactyourADSLserviceprovider.Network name or encryption keys are forgotten.• Trysettingupthewiredconnectionandconguringthewirelessencryptionagain.• PresstheResetbuttonofthewirelessrouterformorethanveseconds.• Factorydefaultsettings:User name / Password: admin / adminIP address: http://router.asus.com/2.4 GHz network SSID: ASUS_2G5 GHz network SSID: ASUS_5G Where can I nd more information about the wireless router? • TechnicalSupportsite:https://www.asus.com/support• CustomerHotline:RefertotheSupportHotlineinthisQuickStartGuide
15Federal Communications Commission StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:• Thisdevicemaynotcauseharmfulinterference.• Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay cause undesired operation.This equipment has been tested and found to comply with the limits f or a class B dig ital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorientorrelocatethereceivingantenna.• Increasetheseparationbetweentheequipmentandreceiver.• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthe receiver is connected.• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.WARNING!Anychangesormodicationsnotexpresslyapprovedbythe party responsible for compliance could void the user’s authority to operate the equipment.Prohibition of Co-locationThis device and its antenna(s) must not be co-located or operating in conjunc-tion with any other antenna or transmitter.This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 26 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
16IMPORTANT NOTE:Radiation Exposure Statement: This equipment complies with FCC radiation ex-posure limits set forth for an uncontrolled environment. End users must follow thespecicoperatinginstructionsforsatisfyingRFexposurecompliance.Tomaintain compliance with FCC exposure compliance requirement, please follow operation instruction as documented in this manual.This device within the 5.15 ~ 5.25 GHz is restricted to indoor operations to re-duceanypotentialforharmfulinterferencetoco-channelMSSoperations.Canada, Industry Canada (IC) NoticesThis Class B digital apparatus complies with Canadian ICES-003 and RSS-247.Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Radio Frequency (RF) Exposure InformationThe radiated output power of the ASUS Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.ThisdevicehasbeenevaluatedforandshowncompliantwiththeICSpecicAbsorptionRate(“SAR”)limitswheninstalledinspecichostproductsoperatedin portable exposure conditions.ThisdevicehasbeencertiedforuseinCanada.StatusofthelistingintheIndustry Canada’s REL (Radio Equipment List) can be found at the following web address:http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=engAdditional Canadian information on RF exposure also can be found at the fol-lowing web: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.htmlCanada, avis d’Industry Canada (IC)CetappareilnumériquedelaclasseBestconformeauxnormesNMB-003etRSS-247 du Canada.Son utilisation est sujette aux deux conditions suivantes : (1) cet appareil ne doit pas créer d’interférences et (2) cet appareil doit tolérer tout type d’interférences, y compris celles susceptibles de provoquer un fonctionnement non souhaité de l’appareil.Informations concernant l’exposition aux fréquences radio (RF)Lapuissancedesortieémiseparcetappareilsanslestinférieureàlalim-
17ite d’exposition aux fréquences radio d’Industrie Canada (IC). Utilisez le périphériqueWi-Fidefaçonàminimiserlescontactshumainslorsd’unfonctionnement normal.Cet appareil été évalué et démontré conforme aux limites de DAS (Débit d’ab-sorptionspécique)d’IClorsqu’ilestinstallédansdesproduitshôtesparticuliersquifonctionnentdansdesconditionsd’expositionàdesappareilsportables.L’utilisation de cet appareil au Canada est autorisée. Pour consulter l’entrée cor-respondantàl’appareildanslalisted’équipementradio(REL-RadioEquipmentList) d’Industrie Canada, rendez-vous sur:http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=engPour des informations supplémentaires concernant l’exposition aux fréquences radio au Canada, rendez-vous sur: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.htmlSimplied EU Declaration of ConformityASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at  https://www.asus.com/support/.This equipment complies with EU radiation exposure limits set forth for an un-controlled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.All operational modes:2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40)5GHz:802.11a,802.11n(HT20),802.11n(HT40),802.11ac(VHT20),802.11ac(VHT40),802.11ac(VHT80)The frequency, mode and the maximum transmitted power in EU are listed below:2412-2472MHz(802.11nHT40MHzMCS8):19.937dBm5180-5240MHz(802.11nHT40MHzMCS8):22.840dBm5260-5320MHz(802.11nHT40MHzMCS0):22.841dBm5500-5700MHz(802.11nHT40MHzMCS8):28.790dBmThedeviceisrestrictedtoindooruseonlywhenoperatinginthe5150to5350MHzfrequencyrange.AT BEBGCZDKEE FRDE IS IE IT EL ES CYLV LI LT LUHUMTNLNOPL PTROSI SK TRFI SECHUKHR
18ASUS Recycling/Takeback ServicesASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in dierent regions.REACHComplying with the REACH (Registration, Evaluation, Authorisation, and Restric-tion of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm.NCC 警語經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
19Networks Global Hotline InformationRegion Country Hotline Number Service HoursEuropeCyprus 800-92491 09:00-13:00 ; 14:00-18:00Mon-FriFrance 0033-170949400 09:00-18:00Mon-FriGermany0049-180501092009:00-18:00Mon-Fri10:00-17:00Mon-Fri0049-1805010923(component support )0049-2102959911 ( Fax )Hungary 0036-15054561 09:00-17:30Mon-FriItaly 199-400089 09:00-13:00 ; 14:00-18:00Mon-FriGreece 00800-44142044 09:00-13:00 ; 14:00-18:00Mon-FriAustria 0043-820240513 09:00-18:00Mon-FriNetherlands/Luxembourg 0031-591570290 09:00-17:00Mon-FriBelgium 0032-78150231 09:00-17:00Mon-FriNorway 0047-2316-2682 09:00-18:00Mon-FriSweden +46-858769407 09:00-18:00Mon-FriFinland 00358-969379690 10:00-19:00Mon-FriDenmark 0045-38322943 09:00-18:00Mon-FriPoland 0048-225718040 08:30-17:30Mon-FriSpain 0034-902889688 09:00-18:00Mon-FriPortugal 00351-707500310 09:00-18:00Mon-FriSlovak Republic 00421-232162621 08:00-17:00Mon-FriCzech Republic 00420-596766888 08:00-17:00Mon-FriSwitzerland-German 0041-848111010 09:00-18:00Mon-FriSwitzerland-French 0041-848111014 09:00-18:00Mon-FriSwitzerland-Italian 0041-848111012 09:00-18:00Mon-Fri
20Region Country Hotline Numbers Service HoursEuropeUnitedKing-dom +44-1442265548 09:00-17:00Mon-FriIreland 0035-31890719918 09:00-17:00Mon-FriRussia and CIS 008-800-100-ASUS 09:00-18:00Mon-FriUkraine 0038-0445457727 09:00-18:00Mon-FriAsia-PacicAustralia 1300-278788 09:00-18:00Mon-FriNew Zealand 0800-278788 09:00-18:00Mon-FriJapan0800-1232787 09:00-18:00Mon-Fri09:00-17:00 Sat-Sun0081-570783886(Non-Toll Free)09:00-18:00Mon-Fri09:00-17:00 Sat-SunKorea 0082-215666868 09:30-17:00Mon-FriThailand 0066-24011717 09:00-18:00Mon-Fri1800-8525201Singapore0065-64157917 11:00-19:00Mon-Fri0065-67203835 11:00-19:00Mon-Fri(Repair Status Only) 11:00-13:00 SatMalaysia 1300-88-3495 9:00-18:00Mon-FriPhilippine 1800-18550163 09:00-18:00Mon-FriIndia 1800-2090365 09:00-18:00Mon-SatIndia(WL/NW) 09:00-21:00Mon-SunIndonesia 0062-2129495000 09:30-17:00Mon-Fri500128 (Local Only) 9:30 – 12:00 SatVietnam 1900-555581 08:00-12:00 13:30-17:30Mon-SatHongKong 00852-35824770 10:00-19:00Mon-SatAmericasUSA 1-812-282-2787 8:30-12:00ESTMon-FriCanada 9:00-18:00 EST Sat-SunMexico 001-8008367847 08:00-20:00CSTMon-Fri08:00-15:00 CST Sat
21NOTES:• UKsupporte-mail:network_support_uk@asus.com• For more information, visit the ASUS support site at:  https://www.asus.com/supportRegion Country Hotline Numbers Service HoursMiddle East + AfricaEgypt 800-2787349 09:00-18:00 Sun-ThuSaudi Arabia 800-1212787 09:00-18:00 Sat-WedUAE 00971-42958941 09:00-18:00 Sun-ThuTurkey 0090-2165243000 09:00-18:00Mon-FriSouth Africa 0861-278772 08:00-17:00Mon-FriIsrael*6557/00972-39142800 08:00-17:00 Sun-Thu*9770/00972-35598555 08:30-17:30 Sun-ThuBalkan Coun-triesRomania 0040-213301786 09:00-18:30Mon-FriBosnia Herzegovina 00387-33773163 09:00-17:00Mon-FriBulgaria 00359-70014411 09:30-18:30Mon-Fri00359-29889170 09:30-18:00Mon-FriCroatia 00385-16401111 09:00-17:00Mon-FriMontenegro 00382-20608251 09:00-17:00Mon-FriSerbia 00381-112070677 09:00-17:00Mon-FriSlovenia 00368-59045400 08:00-16:00Mon-Fri00368-59045401Baltic Coun-triesEstonia 00372-6671796 09:00-18:00Mon-FriLatvia 00371-67408838 09:00-18:00Mon-FriLithuania-Kaunas 00370-37329000 09:00-18:00Mon-FriLithuania-Vilnius 00370-522101160 09:00-18:00Mon-Fri

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