ASUSTeK Computer RTAXHP00 Wireless-AX6000 Dual Band Gigabit Router User Manual

ASUSTeK Computer Inc Wireless-AX6000 Dual Band Gigabit Router

User Manual

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Document ID3751201
Application IDI0eALNgFHXoJDCW7S3O3bA==
Document DescriptionUser Manual
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Document TypeUser Manual
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Date Submitted2018-02-13 00:00:00
Date Available2018-08-13 00:00:00
Creation Date2018-02-06 11:20:16
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Document Lastmod2018-02-09 17:53:45
Document TitleUser Manual
Document CreatorAdobe InDesign CS6 (Windows)

¨
RT-AX88U
Wireless-AX6000 Dual Band
Gigabit Router
Quick Start Guide
E13245 / First Edition / July 2017
Table of contents
English..............................................................................................3
T-Chinese.........................................................................................xx
French...............................................................................................xx
Spanish.............................................................................................xx
Package contents
AC adapter
Network cable (RJ-45)
Quick Start Guide
English
RT-AX88U Wireless Router
A quick look at RT-AX88U
LED
WiFi
3.0
USB 3.0 port
LED On/Off button
Power LED
Wi-Fi On/Off button
5GHz LED
USB 3.0 port
2.4GHz LED
WAN (Internet) port
WAN (Internet) LED
LAN 1 ~ 8 ports
LAN 1~8 LEDs
WPS button
USB 3.0 LED (front)
Reset button
USB 3.0 LED (back)
Power (DC-IN) port
WPS LED
Power button
English
1. Position your wireless router.
For optimal wireless transmission between the wireless router and connected
wireless devices, ensure that you:
• Place the wireless router in a centralized area for a maximum wireless coverage
for the network devices.
• Keep the wireless router away from metal obstructions and away from direct
sunlight.
• Keep the wireless router away from 802.11g or 20MHz only Wi-Fi devices,
2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers,
heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other
industrial equipment to prevent signal interference or loss.
• Always update to the latest firmware. Visit the ASUS website at  
http://www.asus.com to get the latest firmware updates.
• To ensure the best wireless signal, orient the four detachable antennas as shown
in the drawing below.
45°
45°
LED
WiFi
2. Prepare your modem.
English
a.	Unplug the AC adapter from the power outlet and disconnect it from your
cable/ADSL modem.
b. Disconnect the network cable from your cable/ADSL modem.
c. Reboot your computer (recommended).
Modem
OFF!
WARNING! Before disconnecting the wires/cables, ensure that your
cable/ADSL modem has been turned off for at least two minutes. If your
modem has a backup battery, remove it as well.
English
3. Set up your wireless environment.
3.0
Wall Power Outlet
WAN
LAN
Power
Modem
LINE
LAN
RESET
Laptop
PWR
a.	Insert your wireless router’s AC adapter to the DC-IN port and plug it to a
power outlet.
b.	Using another network cable, connect your modem to your wireless router’s
WAN port.
c.	Insert your modem’s AC adapter to the DC-IN port and plug it to a power
outlet.
d. Using the bundled network cable, connect your computer to your wireless
router’s LAN port. Ensure that the WAN and LAN LEDs are blinking.
4. Disable some settings on your computer.
a. Disable the proxy server, if enabled.
b. Set the TCP/IP settings to automatically obtain an IP address.
c. Disable the dial-up connection, if enabled.
NOTE: For more details on disabling your computer settings, refer to
Frequently Asked Questions (FAQs).
Quick Internet Setup (QIS) with Auto-detection
NOTE:  When setting the Internet connection for the first time, press
the Reset button on your wireless router to reset it to its factory default
settings.
To use QIS with auto-detection:
1. Log into the Web GUI. The QIS page launches automatically. On the Login
Information Setup page, change the router’s login password to prevent
unauthorized access to your wireless router.
NOTES:
• By default, the login username and password for your wireless
router's Web GUI is admin.
• If QIS does not launch automatically, enter http://router.asus.com in
the address bar and refresh the browser again.
• The wireless router's login username and password is different from
the 2.4GHz/5GHz network name (SSID) and security key. The wireless
router's login username and password allows you to log into your
wireless router's Web GUI to configure your wireless router's settings.
The 2.4GHz/5GHz network name (SSID) and security key allows Wi-Fi
devices to log in and connect to your 2.4GHz/5GHz network.
English
The Quick Internet Setup (QIS) function guides you in quickly setting up your
Internet connection.
English
2. The wireless router automatically detects if your ISP connection type is Dynamic IP, PPPoE, PPTP and L2TP. Key in the necessary information for your
ISP connection type.
IMPORTANT! Obtain the necessary information from your ISP about
the Internet connection type.
for Automatic IP (DHCP)
for PPPoE, PPTP and L2TP
NOTES:
• The auto-detection of your ISP connection type takes place when you
configure the wireless router for the first time or when your wireless
router is reset to its default settings.
English
• If QIS failed to detect your Internet connection type, click Skip to
manual setting and manually configure your connection settings.
3. Assign the wireless network name (SSID) and security key for your 2.4GHz
and 5 GHz wireless connection. Click Apply when done.
4. Your Internet and wireless settings are displayed. Click Next to continue.
5. Read the wireless network connection tutorial. When done, click Finish.
English
Connect to the wireless network
There are two ways for your wireless clients (notebook, tablet PC, smartphone
and so on) to connect to RT-AX88U’s wireless network.
Connect to the wireless network manually
To connect to the wireless network manually:
1. Enable the Wi-Fi function on your wireless client to scan for available wireless
networks.
2. Select the SSID or network name that you assigned to your RT-AX88U’s network.
3. Enter the password and click Connect.
Connect to the wireless network through WPS
RT-AX88U has a WPS (Wi-Fi Protected Setup) button for you to connect your
wireless client to RT-AX88U’s network without entering password.
To connect to the wireless network through WPS:
1. Press the WPS button at the back of RT-AX88U. Refer to the section A quick
look for the location of the WPS button.
2. Press the WPS button of your wireless client within two minutes or follow the
WPS instructions that came with the wireless client. When connecting via
WPS, the WPS LED on your router blinks fast.
3. Wait until your router’s WPS LED turns into a solid light indicating a successfully connection between your router and your wireless client.
10
Managing the router via the ASUSWRT web GUI
NOTE: Use the search bar on the bottom of the interface to get more
information from ASUS technical support site
https://www.asus.com/support
IMPORTANT:
• For more details on using your router's Web
GUI, refer to the user manual.
• Alway check and upgrade firmware to the
latest version for better experience.
• Visit ASUS Networking video channel for
tutorial videos on featured functions.
11
English
Your wireless router comes with the intuitive ASUSWRT web graphical user
interface (GUI). ASUSWRT allows you to easily configure its various features
through a web browser such as Internet Explorer, Firefox, Safari, or Google
Chrome.
English
AiCloud
ASUS AiCloud app provides you with access to your data wherever and whenever you have an Internet connection. It also allows you to access your ASUS
WebStorage account via the AiCloud mobile app on your iOS or Android device,
or via a web browser.
To install AiCloud:
1. Ensure that your router’s firmware version is the latest one and supports  
AiCloud.
2. Download AiCloud app from Google Play or App Store.
3. Install your USB storage device to your router. Refer to section A quick look
for the location of the USB ports.
4. Connect your iOS or Android devices to the router through Wi-Fi. The AiCloud app will automatically guide you through the setup process.
5. You can now access, stream and share to all files in your USB storage. Search
ASUS AiCloud for more information. Watch tutorial videos for step-by-step
guide.
Google Play
12
App Store
Frequently Asked Questions (FAQs)
Ensure that your PC's proxy settings are disabled and your PC'S IP address is
obtained from the DHCP server automatically. For details on disabling the proxy
settings, visit the ASUS Support site at https://www.asus.com/support. For
details on using the DHCP server to obtain IP addresses automatically, refer to
your Windows® or Mac operating system's help feature.
The client cannot establish a wireless connection with the router.
Out of Range:
•
•
Put the router closer to the wireless client.
Try to change the channel settings.
Authentication:
•
•
•
Use wired connection to connect to the router.
Check the wireless security settings.
Press the Reset button at the rear panel for more than five seconds.
Cannot find the router:
•
•
 ress the Reset button at the rear panel for more than five seconds.
Check the setting in the wireless adapter such as SSID and encryption
settings.
Cannot access the Internet via wireless LAN adapter.
•
•
•
•
Move the router closer to the wireless client.
Check whether the wireless adapter is connected to the correct wireless
router.
Check whether the wireless channel in use conforms to the channels available in your country/area.
Check the encryption settings.
13
English
After following the steps, I still cannot access the wireless router’s web
graphics user interface (web GUI) to configure the wireless router settings.
English
•
•
Check if the ADSL or Cable connection is correct.
Retry with another Ethernet cable.
If the ADSL “LINK” light blinks continuously or stays off, Internet access is
not possible - the Router is unable to establish a connection with the ADSL
network.
•
•
•
Ensure that all your cables are all properly connected .
Disconnect the power cord from the ADSL or cable modem, wait a few minutes, then reconnect the cord.
If the ADSL light continues to blink or stays OFF, contact your ADSL service
provider.
Network name or encryption keys are forgotten.
•
Try setting up the wired connection and configuring the wireless encryption
again.
• Press the Reset button of the wireless router for more than five seconds.
• Factory default settings:
User name
/ Password:
admin / admin
IP address:
http://router.asus.com/
2.4 GHz network
SSID:
ASUS_2G
5 GHz network
SSID:
ASUS_5G
Where can I find more information about the wireless router?
•
•
14
Technical Support site: https://www.asus.com/support
Customer Hotline: Refer to the Support Hotline in this Quick Start Guide
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits f or a class
B dig ital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING!    Any changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 26 cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.
15
IMPORTANT NOTE:
Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow
the specific operating instructions for satisfying RF exposure compliance. To
maintain compliance with FCC exposure compliance requirement, please follow
operation instruction as documented in this manual.
This device within the 5.15 ~ 5.25 GHz is restricted to indoor operations to reduce any potential for harmful interference to co-channel MSS operations.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-247.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the ASUS Wireless Device is below the Industry
Canada (IC) radio frequency exposure limits. The ASUS Wireless Device should
be used in such a manner such that the potential for human contact during
normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific
Absorption Rate (“SAR”) limits when installed in specific host products operated
in portable exposure conditions.
This device has been certified for use in Canada. Status of the listing in the
Industry Canada’s REL (Radio Equipment List) can be found at the following web
address:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Additional Canadian information on RF exposure also can be found at the following web: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Canada, avis d’Industry Canada (IC)
Cet appareil numérique de la classe B est conforme aux normes NMB-003 et
RSS-247 du Canada.
Son utilisation est sujette aux deux conditions suivantes : (1) cet appareil ne doit
pas créer d’interférences et (2) cet appareil doit tolérer tout type d’interférences,
y compris celles susceptibles de provoquer un fonctionnement non souhaité de
l’appareil.
Informations concernant l’exposition aux fréquences radio (RF)
La puissance de sortie émise par cet appareil sans fil est inférieure à la lim16
ite d’exposition aux fréquences radio d’Industrie Canada (IC). Utilisez le
périphérique Wi-Fi de façon à minimiser les contacts humains lors d’un
fonctionnement normal.
Cet appareil été évalué et démontré conforme aux limites de DAS (Débit d’absorption spécifique) d’IC lorsqu’il est installé dans des produits hôtes particuliers
qui fonctionnent dans des conditions d’exposition à des appareils portables.
L’utilisation de cet appareil au Canada est autorisée. Pour consulter l’entrée correspondant à l’appareil dans la liste d’équipement radio (REL - Radio Equipment
List) d’Industrie Canada, rendez-vous sur:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Pour des informations supplémentaires concernant l’exposition aux fréquences
radio au Canada, rendez-vous sur: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/
sf08792.html
Simplified EU Declaration of Conformity
ASUSTek Computer Inc. hereby declares that this device is in compliance with
the essential requirements and other relevant provisions of Directive 2014/53/
EU. Full text of EU declaration of conformity is available at
https://www.asus.com/support/.
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with
minimum distance 20 cm between the radiator & your body.
All operational modes:
2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40)
5GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac
(VHT40), 802.11ac (VHT80)
The frequency, mode and the maximum transmitted power in EU are listed
below:
2412-2472MHz (802.11n HT 40MHz MCS8): 19.937 dBm
5180-5240MHz (802.11n HT 40MHz MCS8): 22.840 dBm
5260-5320MHz (802.11n HT 40MHz MCS0): 22.841 dBm
5500-5700MHz (802.11n HT 40MHz MCS8): 28.790 dBm
The device is restricted to indoor use only when operating in the 5150 to 5350
MHz frequency range.
AT BE
DE IS
LV LI
NO PL
FI SE
BG CZ DK EE FR
IE IT EL ES CY
LT LU HU MT NL
PT RO SI SK TR
CH UK HR
17
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the
highest standards for protecting our environment. We believe in providing
solutions for you to be able to responsibly recycle our products, batteries, other
components, as well as the packaging materials. Please go to http://csr.asus.
com/english/Takeback.htm for the detailed recycling information in different
regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances
in our products at ASUS REACH website at http://csr.asus.com/english/REACH.
htm.
NCC 警語
經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得
擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使
用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,
並改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無
線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射
性電機設備之干擾。
18
Networks Global Hotline Information
Region
Country
Service Hours
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
Cyprus
800-92491
France
Hungary
0033-170949400
0049-1805010920
0049-1805010923
(component support )
0049-2102959911 ( Fax )
0036-15054561
Italy
199-400089
Greece
00800-44142044
Austria
Netherlands/
Luxembourg
Belgium
Norway
Sweden
Finland
Denmark
Poland
Spain
Portugal
Slovak Republic
Czech Republic
Switzerland-German
Switzerland-French
Switzerland-Italian
0043-820240513
09:00-17:30 Mon-Fri
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-13:00 ;
14:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
0031-591570290
09:00-17:00 Mon-Fri
0032-78150231
0047-2316-2682
+46-858769407
00358-969379690
0045-38322943
0048-225718040
0034-902889688
00351-707500310
00421-232162621
00420-596766888
0041-848111010
0041-848111014
0041-848111012
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
10:00-19:00 Mon-Fri
09:00-18:00 Mon-Fri
08:30-17:30 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
08:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
Germany
Europe
Hotline Number
09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
19
Region
Europe
Country
United Kingdom
Ireland
Russia and CIS
Ukraine
Australia
New Zealand
Hotline Numbers
+44-1442265548
09:00-17:00 Mon-Fri
0035-31890719918
008-800-100-ASUS
0038-0445457727
1300-278788
0800-278788
09:00-17:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
09:00-18:00 Mon-Fri
09:00-17:00 Sat-Sun
09:30-17:00 Mon-Fri
09:00-18:00 Mon-Fri
0800-1232787
Japan
Korea
Thailand
Asia-Pacific
Singapore
Malaysia
Philippine
India
India(WL/NW)
Indonesia
Americas
20
Service Hours
0081-570783886
(Non-Toll Free)
0082-215666868
0066-24011717
1800-8525201
0065-64157917
0065-67203835
(Repair Status Only)
1300-88-3495
1800-18550163
1800-2090365
0062-2129495000
500128 (Local Only)
Vietnam
1900-555581
Hong Kong
USA
Canada
Mexico
00852-35824770
1-812-282-2787
001-8008367847
11:00-19:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-13:00 Sat
9:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Sat
09:00-21:00 Mon-Sun
09:30-17:00 Mon-Fri
9:30 – 12:00 Sat
08:00-12:00
13:30-17:30 Mon-Sat
10:00-19:00 Mon-Sat
8:30-12:00 EST Mon-Fri
9:00-18:00 EST Sat-Sun
08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Region
Country
Middle East +
Africa
Egypt
Saudi Arabia
UAE
Turkey
South Africa
Israel
Romania
Bosnia
Herzegovina
Bulgaria
Balkan Countries
Baltic Countries
Croatia
Montenegro
Serbia
Slovenia
Estonia
Latvia
Lithuania-Kaunas
Lithuania-Vilnius
Hotline Numbers
Service Hours
800-2787349
800-1212787
00971-42958941
0090-2165243000
0861-278772
*6557/0097239142800
*9770/0097235598555
0040-213301786
09:00-18:00 Sun-Thu
09:00-18:00 Sat-Wed
09:00-18:00 Sun-Thu
09:00-18:00 Mon-Fri
08:00-17:00 Mon-Fri
00387-33773163
09:00-17:00 Mon-Fri
00359-70014411
00359-29889170
00385-16401111
00382-20608251
00381-112070677
00368-59045400
00368-59045401
00372-6671796
00371-67408838
00370-37329000
00370-522101160
09:30-18:30 Mon-Fri
09:30-18:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
09:00-17:00 Mon-Fri
08:00-17:00 Sun-Thu
08:30-17:30 Sun-Thu
09:00-18:30 Mon-Fri
08:00-16:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
NOTES:
•
UK support e-mail: network_support_uk@asus.com
•
For more information, visit the ASUS support site at:
https://www.asus.com/support
21

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