Acer Aspire As5333 Users Manual AS5333/AS5733/AS5733Z Service Guide
as5333 c3624af5-e1fb-4076-ad92-0670df59e69f Acer Personal Computer AS5333 User Guide |
2015-01-25
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Aspire AS5333/AS5733/AS5733Z SERVICE GUIDE i Revision History Refer to the following table for the updates made to this service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. There are no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. The software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. ii Conventions The following conventions are used in this manual: ! WARNING: Indicates a potential for personal injury. ! CAUTION: Indicates a potential loss of data or damage to equipment. + IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. + IMPORTANT: Follow local regulations for battery and circuit board disposal. Batteries and Circuit Boards >10 cm² have been highlighted with a yellow rectangle. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped User input (text that represents information entered by a computer user, such as command names, option letters, and words) are shown in constant width bold. Variables contained within user input are shown in angle brackets (< >). Example: At the prompt, type run-m Keyboard keys are shown in bold italics. Example: After entering data, press Enter. iii General Information This service guide provides all technical information relating to the basic configuration for Acer global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide further technical details. When ordering FRU parts: Check the most up-to-date information available on your regional Web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts for repair and service of customer machines. iv 0 CHAPTER 1 Hardware Specifications Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 HotKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21 Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22 Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22 System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23 Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23 Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 CPU Fan True Value Table (Tj=105). . . . . . . . . . . . . . . . . . . . 1-24 CPU Fan True Value Table (Tj=90). . . . . . . . . . . . . . . . . . . . . 1-25 System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 1 LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28 Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . 1-28 Super-Multi Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29 BD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30 LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31 Display Supported Resolution (LCD). . . . . . . . . . . . . . . . . . . . 1-32 Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33 Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33 Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 Wireless Module 802.11b/g/n . . . . . . . . . . . . . . . . . . . . . . . . . 1-35 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35 USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36 AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36 System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38 System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38 System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . 1-39 System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40 System I/O Address Specifications . . . . . . . . . . . . . . . . . . . . . 1-41 CHAPTER 2 System Utilities BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . 2-16 Clearing HDD Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Using Boot Sequence Selector . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Using Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Using LAN EEPROM Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 2 CHAPTER 3 Machine Maintenance Procedures Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Lower Logic Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Lower Logic Door Installation . . . . . . . . . . . . . . . . . . . . . . . . 3-11 HDD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 DIMM Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 DIMM Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 WLAN Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Optical Disk Drive (ODD) Module Removal . . . . . . . . . . . . . 3-17 ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Upper Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Upper Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 Speakers Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 ODD Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 ODD Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32 FAN Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 FAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 CPU Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 3 LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . 3-37 LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39 LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40 LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41 Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 LCD Brackets Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46 LCD Brackets Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47 WLAN Antenna Cables and Microphone Set Removal . . . . 3-48 WLAN Antenna Cables and Microphone Set Installation . . 3-48 CHAPTER 4 Troubleshooting Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 2 in 1 Card Fucntion Failure. . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 Cosmetic Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 POST Code Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 4 CHAPTER 5 Jumper and Connector Locations Jumper and Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Clearing Password Check and BIOS Recovery. . . . . . . . . . . . . . . 5-5 Clearing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Upper Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17 CHAPTER 7 Model Definition and Configuration Aspire AS5333 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Aspire AS5733 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Aspire AS5733Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test. . . . . . . . . . . . . . . . 8-4 CHAPTER 9 Online Support Information Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 5 6 CHAPTER 1 Hardware Specifications Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 CPU and Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Wireless and Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Input and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18 HotKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21 Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22 Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22 System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23 Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23 Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24 CPU Fan True Value Table (Tj=105). . . . . . . . . . . . . . . . . . . . 1-24 CPU Fan True Value Table (Tj=90). . . . . . . . . . . . . . . . . . . . . 1-25 System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25 Memory Combinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 Video Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28 Hard Disk Drive (AVL components). . . . . . . . . . . . . . . . . . . . . 1-28 Super-Multi Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29 BD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30 LED 15.6”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31 1-2 Display Supported Resolution (LCD Supported Resolution) . . 1-32 Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33 Mini Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33 Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 Wireless Module 802.11b/g/n . . . . . . . . . . . . . . . . . . . . . . . . . 1-35 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35 USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36 AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36 System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37 System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38 System DMA Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38 System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . 1-39 System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40 System I/O Address Specifications . . . . . . . . . . . . . . . . . . . . . 1-41 1-3 1-4 Hardware Specifications and Configurations Features 0 The following is a brief summary of the computer’s many features: Operating System 0 Genuine Windows® 7 Home Premium 64-bit Genuine Windows® 7 Home Basic 64-bit CPU and Chipset 0 Mobile Intel® HM55 Express Chipset Aspire 5333 0 Intel® Celeron® processor P4600 (2 MB L3 cache, 2 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache Aspire 5733 0 i3-370M/i3-380M/i3-390M processor (3 MB L3 cache, 2.40/2.53/2.66, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache Aspire 5733Z 0 Intel® Pentium® processor P6200/P6300 (3 MB L3 cache, 2.13/2.27 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache System Memory 0 Dual-channel DDR3 SDRAM support: Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules Display 0 15.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ TFT LCD 16:9 aspect ratio Audio 0 High-definition audio support Two built-in stereo speakers MS-Sound compatible Built-in microphone Hardware Specifications and Configurations 1-5 Graphics 0 Intel® HD Graphics with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10 Dual independent display support 16.7 million colors External resolution / refresh rates: VGA port up to 2560 x 1600: 60 Hz MPEG-2/DVD decoding WMV9 (VC-1) and H.264 (AVC) decoding Storage 0 Hard disk drive: 250/320/500/640/750 GB or larger 2-in-1 card reader, supporting: Secure Digital™ (SD) Card, MultiMediaCard™ (MMC) Optical Media Drive 0 8X DVD-Super Multi double-layer drive: Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam Wireless and Networking 0 WLAN: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology LAN: Fast Ethernet, Wake-on-LAN ready Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot 1-6 Hardware Specifications and Configurations Dimensions and Weight 0 Dimensions 381 (W) x 253 (D) x 25/34 (H) mm (15 x 9.96 x 0.98/1.33 inches) Weight 2.6 kg (5.74 lbs.)10 with 6-cell battery pack Power Adapter and Battery 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes Power adapter 2-pin 40 W Acer MiniGO AC adapter: 93.2 (W) x 48 (D) x 32.2 (H) mm (3.66 x 1.88 x 1.26 inches) 180 g (0.39 lbs.) with 250 cm DC cable 205 g (0.39 lbs.) with 250 cm DC cable and one AC power plug Battery 48.8 W 4400 mAh 6-cell Li-ion standard battery pack Battery life: 3.0 hours ENERGY STAR® Input and Control 0 Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down Input and Output 0 2-in-1 card reader (SD™, MMC) Three USB 2.0 ports External display (VGA) port Headphone/speaker/line-out jack Microphone-in jack Ethernet (RJ-45) port DC-in jack for AC adapter Hardware Specifications and Configurations 1-7 Environment 0 Temperature Operating: 5°C to 35°C Non-operating: -20°C to 65°C Humidity (non-condensing) Operating: 20% to 80% Non-operating: 20% to 80% Options and Accessories 0 1/2/4 GB DDR3 soDIMM module 6-cell Li-ion battery pack 2-pin 40 W AC adapter Warranty 0 One-year International Travelers Warranty (ITW) Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe® Flash® Player 10 Adobe® Reader® 9.1 Bing™ Bar eSobi™ Kobo™ (Canada only) Microsoft® Office 2010 preloaded (purchase a product key to activate) Microsoft® Office Starter 2010 New York Times Reader (US only) NOOK for PC (US only) Norton™ Online Backup Security McAfee® Internet Security Suite Trial MyWinLocker® (except China, Hong Kong) Multimedia Acer Clear.fi NTI Media Maker™ 1-8 Hardware Specifications and Configurations Gaming Oberon GameZone (except US, Canada, Hong Kong, Korea) WildTangent® (US, Canada only) Communication and ISP Acer Crystal Eye Microsoft® Silverlight™ Skype™ Windows Live™ Essentials 2011 Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Netflix shortcut (US only) Hardware Specifications and Configurations 1-9 Notebook Tour 0 Top View 0 Figure 1-1. Top View Table 1-1. Top View No Icon Item Description 1 Integrated webcam Web camera for video communication (only for certain models). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 3 Power button / indicator Turns the computer on and off. Indicates the computer's power status. 1-10 Hardware Specifications and Configurations Table 1-1. Top View No Icon Item Description 4 Keyboard For entering data into your computer. 5 Power indicator Indicates the computer's power status. Battery indicator Indicates the computer's battery status. Charging: The light shows amber when the battery is charging. Fully charged: The light shows blue when in AC mode. 6 Click buttons (left and right) The left and right buttons function like the left and right mouse buttons. 7 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 8 Speakers Deliver stereo audio output. 9 Microphone Internal microphone for sound recording. Hardware Specifications and Configurations 1-11 Closed Front View Figure 1-2. 0 Closed Front View Table 1-2. Closed Front View No 1 Icon Item 2-in-1 card reader Description Accepts Secure Digital (SD), MultiMediaCard (MMC). NOTE: Push to remove/install the card. Only one card can operate at any given time. 1-12 Hardware Specifications and Configurations Left View 0 Figure 1-3. Left View Table 1-3. Left View No Icon Item Description 1 DC-in jack Connects to an AC adapter. 2 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). 3 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 4 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 5 Microphone jack Accepts inputs from external microphones. Headphones/speaker jack Connects to audio devices (e.g., speakers, headphones). NOTE: Supports compatible 3.5 mm headsets with built-in microphone (e.g. Acer smart handheld headsets). Hardware Specifications and Configurations 1-13 Right View 0 Figure 1-4. Right View Table 1-4. Right View No Icon Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical drive access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disc from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off. NOTE: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. 6 Kensington lock slot Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. 1-14 Hardware Specifications and Configurations Base View 0 Figure 1-5. Base View Table 1-5. Base View No Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch/ lock Releases the battery for removal. Insert a suitable tool into the latch and slide to release. 3 Memory compartment Houses the computer's main memory. Hard disk bay Houses the computer's hard disk (secured with screws). Battery lock Locks the battery in position. 4 Hardware Specifications and Configurations 1-15 Touchpad Basics 0 1 3 Figure 1-6. 2 Touchpad Move finger across the Touchpad (1) to move the cursor. Press the right (2) and left (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse. Tapping on the Touchpad is the same as clicking the left button. Table 1-6. Touchpad Function Main TouchPad (1) Right Button (2) Left Button (3) Execute Tap twice (at the same speed as double-clicking a mouse button). Quickly click twice. Select Tap once. Click once. Drag Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor. Click and hold, then use finger on the Touchpad to drag the cursor. Access context menu Click once. NOTE: When using the TouchPad, keep it - and fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness. 1-16 Hardware Specifications and Configurations Using the Keyboard Figure 1-7. 0 Keyboard Lock Keys The keyboard has three lock keys which can be toggled on and off. (Table 1-7) Table 1-7. Keyboard Lock Keys Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when doing a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock + When Scroll Lock is on, the screen moves one line up or down when the up or down arrow keys are pressed respectively. Scroll Lock does not work with some applications. The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the key caps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. (Table 1-8) Table 1-8. Embedded Numeric Keypad Desired access Num Lock on Num Lock off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold while using cursor-control keys. Hold while using cursor-control keys. Main keyboard keys Hold while typing letters on embedded keypad. Type the letters in a normal manner. Hardware Specifications and Configurations 1-17 Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-9. Windows Keys Key Windows Logo key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions. Functions supported by Windows XP, Windows Vista, and Windows 7: < >: Open or close the Start menu < > + : Open the Run dialog box < > + : Minimizes all windows + < > + M: Undo minimize all windows < > + : Show the help window < > + : Open Windows Explorer < > + : Search for a file or folder < > + : Show the desktop + < > + : Search for computers (if you are on a network) < > + : Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) + < > + : Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to move focus to items on the Quick Launch toolbar and the system tray) < > + : Cycle through programs on the taskbar < > + : Display the System Properties dialog box Functions supported by Windows XP: Application key 1-18 < > + : Show the System Properties dialog box < > + : Open Ease of Access Center This key has the same effect as clicking the right mouse button; it opens the application's context menu. Hardware Specifications and Configurations HotKeys 0 Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. Figure 1-8. Keyboard HotKeys To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Table 1-10. Keyboard HotKeys Hotkey Icon Function Description + Communication switch Enables/disables the computer’s communication devices. (Communication devices may vary by configuration.) + Sleep Puts the computer in Sleep mode. + Display toggle Switches display output between the display screen, external monitor (if connected) and both. + Screen blank Turns the display screen backlight off to save power. Press any key to return. + Touchpad toggle Turns the touchpad on and off. + Speaker toggle Turns the speakers on and off. Hardware Specifications and Configurations 1-19 Table 1-10. Hotkey Keyboard HotKeys (Continued) Icon Function Description + <> Brightness up Increases the screen brightness. + < > Brightness down Decreases the screen brightness. + <> Volume up Increases audio volume. + <> Volume down Decreases audio volume. + Play/Pause Plays or pauses media files + Stop Stops media file + Previous Plays the previous media file in the play sequence + Next Plays the next media file in the play sequence 1-20 Hardware Specifications and Configurations Figure 1-9. CRT Conn. Hardware Specifications and Configurations MINI Card x1 WLAN port 2,4 port 1 RJ45 Conn. 3.3V 24MHz SPI ROM SPI BIOS ROM port 0 SATA HDD Conn. SATA ODD Conn. port 1 100MHz USB port 8 CMOS Camera BANK 0, 1, 2, 3 Int. Speaker Audio AMP TPA6017 HDA Codec ALC272X USB port 12 Mini card 204pin DDRIII-SO-DIMM X2 SATA x 6 (GEN1 1.5GT/S ,GEN2 3GT/S) HD Audio 3.3V 48MHz USB port 0 (Right Low) USB Port 1 (Left) USB port 2 (Right High) USB conn x3 100M/133M/166M(CFD) 6.4G/8.5G/10.6G 1.5V DDRIII 800/1066/1333 Dual Channel Memory BUS(DDRIII) USBx14 Int.KBD LPC BUS 33MHz ENE KB926 PCH Intel Ibex Peak-M Touch Pad 100MHz CRT(UMA) LVDS(UMA) 10/100M LAN BCM57780 LVDS Conn. 1GB/s x4 100MHz 2.7GT/s 100MHz (UMA) FDI x8 DMI x4 Processor rPGA988A Intel Arrandale (UMA) USB port 9 Card Reader System Block Diagram 0 System Block Diagram 1-21 Specification Tables 0 Computer specifications Item Metric Imperial Dimensions Length 25.30 cm 9.96 in Width 38.16 cm 15.02 in Height (front to rear) 2.74 to 3.40 cm 1.08 to 1.34 in Weight (equipped with optical drive, flash drive, and battery) 2.5 kg 5.51 lbs Input power Operating voltage 19.0 V dc @ 4.74 A - 90 W Operating current 4.74 A Temperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibration Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 1-22 Hardware Specifications and Configurations System Board Major Chips Item Specification Core logic Intel® HM55 VGA Intel® Arrandale (MCP Processor) LAN Broadcom BCM57780A1KMLG for 10/100M LAN Controller USB 2.0 Intel® HM55 Super I/O controller Intel® HM55 Bluetooth N/A Wireless Atheros HB93/HB95/HB97, Broadcom 943225/43225/4313/4312, RTL8192 PCMCIA N/A Audio codec Realtek ALC272-X Card reader Realtek RTS-5137-GR Processor Item Specification CPU type Intel® Core (i3, i5) Processor/Intel® Pentium CPU package rPGA988A Core Logic Two execution cores A 32-KB instruction and 32-KB data first-level cache (L1) for each core A 256-KB shared instruction/data second-level cache (L2) for each core Up to 4-MB shared instruction/data third-level cache (L3), shared among all cores Chipset Mobile Intel® HM55 Express Chipset Hardware Specifications and Configurations 1-23 Processor Specifications Item CPU Speed (GHz) Cores/ Threads Bus Speed (FSB/ DMI/QBI) Mfg Tech (nm) Cache Size (MB) Package Voltage P6100 2 2 FSB:NA QPI:NA DMI: 2.5 GT/s 32 3 rPGA988A 0.8-1.4V P6200 2.13 2 FSB:NA QPI:NA DMI: 2.5 GT/s 32 3 rPGA988A 0.8-1.4V I3-350M 2.26 2/4 FSB:NA QPI:NA DMI: 2.5 GT/s 32 3 rPGA988A 0.8-1.4V I3-370M 2.4 2/4 FSB:NA QPI:NA DMI: 2.5 GT/s 32 3 rPGA988A 0.8-1.4V I3-380M 2.53 2/4 FSB:NA QPI:NA DMI: 2.5 GT/s 32 3 rPGA988A 0.8-1.4V I5-460M 2.53 2/4 FSB:NA QPI:NA DMI: 2.5 GT/s 32 3 rPGA988A 0.8-1.4V I5-560M 2.66 2/4 FSB:NA QPI:NA DMI: 2.5 GT/s 32 3 rPGA988A 0.8-1.4V CPU Fan True Value Table (Tj=105) 1-24 CPU Temperature Fan Speed (RPM) SPL Spec (dBA) 60 2500 28 70 2900 31 80 3200 34 90 3600 37 100 4000 40 Throttling 50%: On= 95 °C; OFF=80 °C OS shut down at 100 °C; H/W shut down at 90 °C Hardware Specifications and Configurations CPU Fan True Value Table (Tj=90) CPU Temp Fan Speed (RPM) SPL Spec (dBA) 57 2500 28 64 2900 31 70 3200 34 78 3600 37 85 4000 40 Throttling 50%: On= 85 °C; OFF=72 °C OS shut down at 104 °C; H/W shut down at 92°C System Memory Item Specification Memory controller Built in at CPU Memory size 512MB, 1GB, 2GB, 4GB DDR3 RAM DIMM socket number 2 Supports memory size per socket 4 GB Supports maximum memory size 8 GB Supports DIMM type Support DDR III 800/1066/1333Mhz Supports DIMM Speed 800/1066Mhz SDRAM Support DIMM voltage +1.5V Supports DIMM package 204pin DDRIII-SO-DIMM Hardware Specifications and Configurations 1-25 Memory Combinations Slot 1 (MB) Slot 2 (MB) Total Memory (MB) 0 512 512 0 1024 1024 0 2048 2048 0 4096 4096 512 0 512 512 512 1024 512 1024 1536 512 2048 2560 512 4096 4608 1024 0 1024 1024 512 1536 1024 1024 2048 1024 2048 3072 1024 4096 5120 2048 0 2048 2048 512 2560 2048 1024 3072 2048 2048 4096 2048 4096 6144 4096 0 4096 4096 512 4608 4096 1024 5120 4096 2048 6144 4096 4096 8192 Video Interface Item Specification Chipset Intel® Arrandale (MCP Processor) Package rPGA package (Rpga 988A) Interface Intel® Flexible Display Interface (FDI) Compatibility 8 bpp Sampling rate Each channel transports at a rate of 2.7Gbps 1-26 Hardware Specifications and Configurations BIOS Item Specification BIOS vendor Insyde BIOS Version 1.00 BIOS ROM type MX25L3205D, MX25L3206E, W25Q32BV, EN25F32 BIOS ROM size 4MB Features Insyde code base Flash ROM 4 MB Support ISIPP Support Acer UI Support multi-boot Suspend to RAM (S3)/Disk (S4) Various hot-keys for system control Support SMBIOS 2.3, PCI2.2. DMI utility for BIOS serial number configurable/asset tag Support PXE Support WinFlash Wake on LAN from S3 Wake on LAN from S5 in AC mode System information HDD password Refer to Acer BIOS specification. LAN Interface Item Specification LAN Chipset BCM57780 LAN connector type RJ45 LAN connector location JRJ45 at the left side Features Supports 10/100 Hardware Specifications and Configurations 1-27 Keyboard Item Specification Type New Acer TM7T flat keyboard Total number of keypads 105-US/106-UK keys Windows logo key Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yes Features Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/home/end keys Support reverse T cursor keys Factory configurable different languages by OEM customer Hard Disk Drive (AVL components) Item Vendor & Model Name Specification Western Digital WD3200BEVT22A23T0 HITACHI HTS545032B9A 300 SEAGATE ST9320315AS TOSHIBA MK3265GSX Capacity (GB) 320 320 320 320 Bytes per sector 512 512 512 512 2 3 3 2 1 2 2 1 Data heads Drive Format Disks Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate (Gbits/sec, max) 3.0 3.0 3.0 3.0 Media data transfer rate (Mbytes/sec max) 106 875 1175 1273.3 DC Power Requirements Voltage tolerance 1-28 5V Hardware Specifications and Configurations Super-Multi Drive Item Specification Vendor & Model name HLDS Super-Multi Drive DL 8X GT32N LF/SONY Super-Multi Drive DL 8X AD-7585H LF/Panasonic Super-Multi Drive DL 8X UJ890/PLDS Super-Multi Drive DL 8X DS-8A4SH/HLDS Super-Multi Drive DL 8X GT30N LF/HLDS Super-Multi Drive DL 8X GT31N LF Performance Specification With CD Diskette With DVD Diskette Transfer rate (Mbytes/sec) Sustained: Max 3.6 Sustained: Max 10.08 Buffer Memory 2MB Interface SATA Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+RDL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW & HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD (SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD°"R Dual Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release Power Requirement Input Voltage 5 V +/- 5% (Operating) Hardware Specifications and Configurations 1-29 BD Drive Items Specifications Vendor & Model name PLDS BD COMBO DRIVE TRAY DL DS-4E1S LF/HLDS BD COMBO 12.7mm Tray DL CT21N/SONY BD COMBO DRIVE TRAY DL BC-5500H-AR Performance Specification With CD Disc With DVD Disc With Blu-ray Disc Transfer rate (Mbytes/sec) Sustained: Max 3.6 Sustained: Max 10.08 Sustained: Max 11 Buffer Memory 2MB Interface SATA Applicable disc format Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW & HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD (SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD+/-R Dual Blu-Ray: BD-R, BD-R DL, BD-RE, BD-RE DL Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 4.5MB Power Requirement Input Voltage 1-30 5 V +/- 5% (Operating) Hardware Specifications and Configurations LED 15.6” Item Vendor/Model name Specification AUO/B156XW02 V3 Samsung/LTN156AT02-101 LG/LP156WH2-TLF1 LG/LP156WH2-TLFA AUO/B156XW02 V2 (HW:4A) Samsung/LTN156AT02-A02 LG/LP156WH2-TLE1 LG/LP156WH2-TLEA CMO/N156B6-L0B INNOLUX/BT156GW01 V2 Screen Diagonal (mm) 394.91 mm Active Area (mm) 344.23 mm x 193.54 mm Display resolution (pixels) 1366 x 3(RGB) x 768 Pixel Pitch (mm) 0.252mm × 0.252 mm Typical White Luminance (cd/m2) also called Brightness 220 cd/m2 Contrast Ratio 400 min / 500 type Response Time (Optical Rise Time/Fall Time) msec 8 ms / 16 ms Typical Power Consumption (watt) 5.15 W Weight (without inverter) 460 max Physical Size (mm) 360 mm x 210mm x 5.5 max Electrical Interface 1 channel LVDS Viewing Angle (degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10 (Lower) 40 (Right) / 40 (Left) / 10 (Upper) / 30 (Lower) min. Hardware Specifications and Configurations 1-31 LCD Inverter (not available in this model) Item Specification Vendor & Model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Display Supported Resolution (LCD) Resolution 16 bits 32 bits 36 bits 48 bits other 800x600p/60Hz 16:9 V V V V V 1024x768p/60Hz 16:9 V V V V V 1280x600/60Hz 16:9 V V V X X 1280x720/60Hz 16:9 V V V V V 1280x768/60Hz 16:9 V V V V V 1360x768/60Hz 16:9 V V V V V 1366x768/60Hz 16:9 V V V V V Graphics Controller Item VGA Chip Specification Intel Arrandale (MCP Processor) Supports Intel® Hyper-Threading technology Intel® 64 architecture Display Supported Resolution (GPU) Resolution 16 bits 32 bits 36 bits 48 bits other 800x600p/60Hz 16:9 V V X X X 1024x768p/60Hz 16:9 V V X X X 1280x600/60Hz 16:9 V V X X X 1280x720/60Hz 16:9 V V X X X 1280x768/60Hz 16:9 V V X X X 1360x768/60Hz 16:9 V V X X X 1366x768/60Hz 16:9 V V X X X 1-32 Hardware Specifications and Configurations Bluetooth Interface (not available in this model) Item Specifications Chipset Data throughput Protocol Interface Connector type Supported protocol Bluetooth Module (not available in this model) Item Specifications Item Specification Controller Features Camera Vendor and Model Lite-on 10P2SF005, Suyin HF0319-M08C-OV01, Suyin CN1014-S36D-OV05 Type 0.3M Mini Card Item Specification Number supported 1 Features 1 mini card slot (for WLAN or WLAN/WiMax) 3G Card (not available in this model) Item Specification Features Hardware Specifications and Configurations 1-33 Audio Codec and Amplifier Item Audio Controller Features Specification Audio codec: Realtek ALC272X-GR Amplifier Two stereo DAC support 16/20/24-bit PCM for two independent playback (multiple streaming) Two stereo ADC supports 16/20/24-bit PCM format for two independent recording All DACs support independent 44.1k/48k/96k/192kHz sample rate All ADCs support independent 44.1k/48k/96k/192kHz sample rate Two independent SPDIF outputs support 16/20/24-bit format and 44.1k/48k/88.2k/96k/192kHz rate Supports line level mono output Supports analog PCBEEP input, and features an integrated digital BEEP generator Support two stereo digital microphone input for microphone array AEC/BF application Supports legacy analog mixer architecture Supports two GPIO (General Purpose Input/Output) pins (pin sharing with digital microphone interface) Supports EAPD (External Amplifier Power Down) control for external amplifier Supports anti-pop mode when analog power AVDD is on and digital power is off Supports 1.5V~3.3V scalable I/O for HD Audio link 48-pin LQFP 'Green' package TI TPA6017A2PWPR, Features 4 step gain control 2-W/Ch Output Power Into 3-? Load From 5-V Supply Fully Differential Input Low Supply Current and Shutdown selection Embedded de-pop circuit Audio Interface Item Specification Audio Controller Realtek ALC272X-GR Audio onboard or optional On board Mono or Stereo Stereo Resolution Support 16/24bit PCM Compatibility HD audio Interface; Sampling rate Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) 1-34 Hardware Specifications and Configurations Item Specification Audio Interface (continued) Internal microphone Yes Internal speaker/quantity Yes/(1W speakers x2) Wireless Module 802.11b/g/n Item Specification Chipset Atheros HB93/HB95/HB97, BCM943225/ BCM4312, Intel 6200/1000 Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N Protocol 802.11 b+g, Drat-N Interface PCI bus (mini PCI socket for wireless module) Battery Item Specification Vendor & Model name SANYO AS10D31 SIMPLO AS10D71/75 Battery Type Li-ion Li-ion Pack capacity 2200 mAh 2200 mAh Number of battery cell 6 6 Package configuration 3S2P 3S2P Item Specification Vendor & Model name SONY AS10D41 SAMSUNG AS10D61 Battery Type Li-ion Li-ion Pack capacity 2200 mAh 2200 mAh Number of battery cell 6 6 Package configuration 3S2P 3S2P Item Specification Vendor & Model name PANASONIC AS10D51 PANASONIC AS10D56 Battery Type Li-ion Li-ion Pack capacity 2200 mAh 2900 mAh Number of battery cell 6 4 Package configuration 3S2P 4S1P Hardware Specifications and Configurations 1-35 VRAM (not available in this model) Item Specification Chipset N/A Memory size N/A Interface N/A USB Port Item Specification USB compliance level USB 2.0 EHCI EHCI Number of USB port(s) 3 Location one at the left side, and two at the right side Output Current 1.5A 2.0A 2.5A HDMI Port (not available in this model) Item Specification Compliance level Data thoroughput Number of HDMI port(s) Location AC Adapter Item Specification Input rating 65W* Maximum input AC current 1.7A at 100V Inrush current 12t at 264V no damage Efficiency Refer to EPA 2.0 NOTE: *The information is from the Approved Vendor List (AVL). 1-36 Hardware Specifications and Configurations System Power Management Item Specification Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) Save to Disk (S4) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system. Card Reader Item Specification Chipset Realtek RTS5137-GR Package LQFP 24P Maximum supported size Features SD: 16G MMC: 16G miniSD: 16G 2 in 1 card reader, supporting: Secure Digital™ (SD) Card, MultiMediaCard™ (MMC) Storage cards with adapter: miniSD™ Hardware Specifications and Configurations 1-37 System LED Indicator Item Specification Lock N/A System state Blue color solid on: System on Blue color off: System off HDD access state N/A Wireless state N/A Power button backlight N/A Battery state Charging Amber solid on - Battery charging with AC Blue color solid on - Battery full Amber blinking - Battery abnormal stop charge or batter in low power state Discharging Amber and blinking - Battery in critical low state Amber color off - Discharging state System DMA Specification Legacy Mode Power Management DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not Assigned DMA7 Not Assigned *ExpressCard controller can use DMA 1, 2, or 5. 1-38 Hardware Specifications and Configurations System Interrupt Specification Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel® 82801DB/DBM USB2 Enhanced Host Controller-24CD IRQ4 COM1 IRQ5* Conexant AC-Link Audio Intel 82801DB/DBM SMBus Controller-24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* IRQ11 Intel® USB UHCI controller-24C2 Intel® 82852/82855 GM/GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller Intel® USB EHCI controller-24CD Intel® USB UHCI controller-24C4 Intel® USB UHCI controller-24C7 Intel® Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel * Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. Hardware Specifications and Configurations 1-39 System IO Address Map I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 "Super I/O" configuration for CPU 040 - 05F Counter/timer registers 044 - 05F Unused 060 Keyboard controller 061 Port B 062 - 063 Unused 064 Keyboard controller 065 - 06F Unused 070 - 071 NMI enable/RTC 072 - 07F Unused 080 - 08F DMA page registers 090 - 091 Unused 092 Port A 093 - 09F Unused 0A0 - 0A1 Interrupt controller no. 2 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primary fixed disk controller 1F8 - 200 Unused 201 JoyStick (decoded in ESS1688) 202 - 21F Unused 1-40 Hardware Specifications and Configurations System I/O Address Specifications I/O address (hex) System Function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer-OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 ExpressCard controller in CPU 3E2 - 3E3 Unused 3E8 - 3EF Internal modem 3F0 - 3F7 "A" diskette controller 3F8 - 3FF Serial port (COM1/default) CF8 - CFB PCI configuration index register (PCIDIVO-1) CFC - CFF PCI configuration data register (PCIDIVO-1) Hardware Specifications and Configurations 1-41 1-42 Hardware Specifications and Configurations CHAPTER 2 System Utilities BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . 2-16 Clearing HDD Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Using Boot Sequence Selector . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Using Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Using DMITools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Using LAN EEPROM Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 2-2 System Utilities BIOS Setup Utility 0 This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Troubleshooting when a problem arises. To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom of screen. The default parameter of F12 Boot Menu is set to Disabled. To change the boot device without entering BIOS Setup Utility, set the parameter to Enabled. To change the boot device without entering the BIOS SETUP, press F12 during POST to enter the multi-boot menu. Navigating the BIOS Utility 0 Six menu options are: Information Main Security Boot Exit To navigate through the following: Menu Item - use the left and right arrow keys - use the up and down arrow keys Change Exit parameter value - press F5 or F6. - Press Esc Load default settings - press F9. Press F10 to save changes and exit BIOS Setup Utility NOTE: NOTE: Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys appear at the bottom of the screen. Read parameter help carefully when making changes to parameter values. Parameter help is found in the Item Specific Help area of the screen. NOTE: NOTE: System information is subject to specific models. System Utilities 2-3 BIOS 0 The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: Screens provided are for reference only. Actual values may differ by model. Information 0 The Information tab shows a summary of computer hardware information. Information Main Security InsydeH20 Setup Utility Boot Exit R e v . 3 .5 CPU Type: CPU Speed: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz 2.13GHz HDD Model Name: HDD Serial Number: ATAPI Model Name: TOSHIBA MK2559GSXP 11HWB015B MATSHITADVD-RAM UJ8A0AS System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: V1.00 Intel V1994 xxxxxxxxxxxxxxxxxxxx (Max: 22 Byte) xxxxxxxxxxxxxxxxxxxx (Max: 32 Byte) xxxxxxxxxxxxxxxx (Max: 20 Byte) eMachines xxxxxxxxxxxxxxxxxxxx (Max: 16 Byte) F1 Help ESC Exit Figure 2-1. Select Item Select Menu F5/F6 Enter C h a n g e Va l u e s Select SubMenu F9 F10 Setup Default Save and Exit BIOS Information Table 2-1 describes the parameters shown in Figure 2-1. Table 2-1. BIOS Information Parameter 2-4 Description CPU Type CPU (central processing unit) type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD0 (hard disk drive) installed on primary IDE master HDD Serial Number Serial number of HDD0 installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system System Utilities Table 2-1. BIOS Information (Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system UUID Universally Unique Identifier System Utilities 2-5 Main 0 The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Information Main InsydeH20 Setup Utility Boot Exit Security R e v. 3 . 5 Item Specific Help S y s t e m Ti m e : System Date: [00:52:01] [05/27/2010] To t a l M e m o r y : Vi d e o M e m o r y : [xxxx MB] [x MB] Quiet Boot Network Boot F12 Boot Menu D2D Recovery S ATA M o d e [Enabled] [Enabled] [Disabled] [Enabled] [AHCI Mode] F1 Help ESC Exit Figure 2-2. Select Item Select Menu F5/F6 Enter This is the help for the h o u r f i e l d . Va l i d r a n g e i s f r o m 0 t o 2 3 . REDUCE /INCREASE: F 5 / F 6 C h a n g e Va l u e s Select SubMenu F9 F10 Setup Default Save and Exit BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. . Table 2-2. BIOS Main Parameter 2-6 Description Format/Option System Time BIOS system time in 24-hour format Format: HH:MM:SS (hour:minute:second) System Date BIOS system date Format MM/DD/YYYY (month/day/year) Total Memory Total memory available N/A Video Memory Available memory for video N/A Quiet Boot Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen Option: Enabled or Disabled Network Boot Option to boot system from LAN (local area network) Option: Enabled or Disabled F12 Boot Menu Option to use boot menu during POST Option: Enabled or Disabled System Utilities Table 2-2. BIOS Main (Continued) Parameter Description Format/Option D2D Recovery Option to use D2D Recovery function Option: Enabled or Disabled SATA Mode Option to set SATA controller mode Option: AHCI or IDE System Utilities 2-7 Security 0 The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.5 Item Specific Help Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Install or Change the password and the length of password must be less than one words. Set Supervisor Password Set User Password Set HDD Password Password on Boot F1 Help ESC Exit Figure 2-3. [Disabled] Select Item Select Menu F5/F6 Enter C h a n g e Va l u e s Select SubMenu F9 F10 Setup Default Save and Exit BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is User password setting Clear or Set Set Supervisor Password Option to set supervisor password. N/A Set User Password Option to set user password. N/A Set HDD Password Enter HDD Password. N/A Password on Boot ! CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Refer to BIOS Recovery by Crisis Disk. Disabled or Enabled Shows if password is required during system boot 2-8 System Utilities NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password 0 Perform the following to set a new user or supervisor passwords: 1. Use the and keys to highlight the Set Supervisor Password parameter and press Enter. The Set Supervisor Password dialog box appears (Figure 2-4). NOTE: NOTE: To change an existing password, refer to Changing a Password. Figure 2-4. Setting a Password: Set Supervisor Password 2. Type a new password in the Enter New Password field and press Enter. NOTE: NOTE: The following characters may be used in a password (Table 2-4): Table 2-4. + Allowed Characters A-Z Alphabets A through Z (Not Case Sensitive) 0-9 Numerical Characters. - Dash = Equal Sign [ Left Bracket ] Right Bracket . Period , Comma ; Semi-colon / Slash \ Back-slash IMPORTANT: Use care when typing a password. Characters do not appear on the screen. 3. Retype password in the Confirm New Password field and press Enter. 4. If new password and confirm new password strings match, the Setup Notice dialog screen is shown (Figure 2-5). If it is not, go to step 5. System Utilities 2-9 Setup Notice Changes have been saved. [Continue] Continue Figure 2-5. Setting a Password Confirmation Notice a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 5. If new password and confirm new password strings do not match, the Setup Warning dialog is shown. (Figure 2-6) Setup Warning Passwords do not match. Re-enter password. [Continue] Continue Figure 2-6. Setting a Password: Passwords Do Not Match a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to set a new password again, repeat steps 1 through 3. Removing a Password 0 Perform the following: 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears (Figure 2-7): Figure 2-7. Removing a Password: Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 2-10 System Utilities 3. Press Enter twice without typing anything in Enter New Password and Confirm New Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 0 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears (Figure 2-8). Figure 2-8. Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3. Type new password in Enter New Password field and press Enter. 4. Retype new password in Confirm New Password field and press Enter. 5. If new password and confirm new password strings match, The Setup Notice dialog is shown (Figure 2-9). If it is not shown, go to step 6. Figure 2-9. Setup Notice a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 6. If current password and new password strings do not match, the Setup Warning dialog is shown (Figure 2-10). If it is not shown, go to step 7. Setup Warning Passwords do not match. Re-enter password. [Continue] Continue Figure 2-10. Changing a Password: Invalid Password System Utilities 2-11 a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to change the password again, repeat steps 1 through 4. If new password and confirm new password strings do not match, the Setup Warning dialog is shown (Figure 2-11). Figure 2-11. Changing a Password: Passwords Do Not Match a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. 2-12 To try to change the password again, repeat steps 1 through 4. System Utilities Boot 0 This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard DVD hard disk drive drive in the module bay Use and keys to select a device and press F5 or F6 to change the value. Information Main Security InsydeH20 Setup Utility Boot Exit Rev. 3.5 Item Specific Help Boot priority order: 1. 2. 3: 4. 5. 6. Use < > or < > to select a device, then press to move it down the list, or to move it up the list. Press to escape the menu IDE 0: ST960821A IDE 1: MATSHITADVD USB FDD: Network Boot: Realtek Boot Agent USB HDD: USB CDROM: F1 Help ESC Exit Select Item Select Menu F5/F6 Enter C h a n g e Va l u e s Select SubMenu F9 F10 Setup Default Save and Exit Figure 2-12. BIOS Boot System Utilities 2-13 Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Information Main Security InsydeH20 Setup Utility Boot Exit R e v. 3 . 5 Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help ESC Exit Select Item Select Menu Exit System Setup and save your changes to CMOS. F5/F6 Enter C h a n g e Va l u e s Select SubMenu F9 F10 Setup Default Save and Exit Figure 2-13. BIOS Exit Table 2-5 describes the parameters in Figure 2-13. Table 2-5. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system. Exit Discarding Changes Exit BIOS utility without saving setup item changes to system. Load Setup Defaults Load default values for all setup items. Discard Changes Load previous values of all setup items. Save Changes Save setup item changes to system. 2-14 System Utilities BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used. Refer to BIOS Recovery by Crisis Disk. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used. NOTE: NOTE: Use AC adaptor power supply when running BIOS Flash utility. If battery pack does not contain power to finish loading BIOS Flash, do not boot system. Perform the following to run BIOS Flash. 1. Prepare a bootable USB HDD. 2. Copy Flash utilities to bootable USB HDD. 3. Boot system from bootable USB HDD. NOTE: NOTE: BIOS Flash utility has auto execution function. System Utilities 2-15 Remove HDD/BIOS Password Utilities ! 0 CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. See BIOS Recovery by Crisis Disk. Clearing HDD Passwords 0 This section provides details about removing an HDD password from the BIOS. If the HDD password is incorrectly entered three times, an error is generated. (Figure 2-14). Harddisk Security Primary Master TOSHLBA MK3252GSX Lock Figure 2-14. Password Error Status Dialog To reset the HDD password, perform the followings: 1. Press Enter to continue. The Select Item dialog is shown. (Figure 2-15) Select Item Enter Unlock Password System continue Figure 2-15. Select Item Dialog 2. Use the and keys to highlight Enter Unlock Password and press Enter. The Enter Unlock Password dialog is shown. (Figure 2-16) . Enter Unlock Password (Key:54591747)? Figure 2-16. Enter Unlock Password Dialog NOTE: NOTE: A key code is generated for use with unlocking utility. Make note of this code. 3. On a separate, compatible device, boot to DOS. 2-16 System Utilities 4. Execute UnlockHD.exe (Figure 2-16) to create a password unlock code. Use the format with the code noted in the Figure 2-17. Example: UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD. Password: 41499389 Figure 2-17. Unlock Password 5. On original device, enter password in Enter Unlock Password dialog (Figure 2-16). System Utilities 2-17 Removing BIOS Passwords 0 To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# point. Figure 2-18. CMOS Jumper Overview Software Method 0 1. At a DOS prompt, enter clnpwd.exe. 2. Press 1 or 2 to clean the desired password. (Figure 2-19) D:\Clnpwd>clnpwd Acer Clean Password Utility V1.00 Press 1 or 2 to clean any password shown as below 1. User Password 2. Supervisor Password Clean User Password Successful! Figure 2-19. Clean BIOS Password 3. The on screen message shows function success or failure. 2-18 System Utilities Miscellaneous Tools 0 Using Boot Sequence Selector 0 The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS Setup Utility. To use the Boot Sequence Selector, perform the following: 1. At a DOS prompt, enter bs <#> and a boot sequence ID number. A boot sequence ID is a digit from 1 to 4. Figure 2-20. Boot Sequence Selector Example: bs <2>, selects the boot sequence of HDD | CD ROM | LAN | Floppy. System Utilities 2-19 Using Boot Manager 0 The Boot Manager allows the boot order to be changed without accessing the BIOS Setup Utility. To use the Boot Manager, perform the following: NOTE: NOTE: The F12 Boot Menu option must be set to Enabled in the BIOS Setup Utility’s Main screen. (refer to Main) To use the Boot Manager, perform the following steps: 1. Start the computer. 2. Press F12 when prompted during POST procedure. The Boot Manager dialog is shown. (Figure 2-21) Figure 2-21. Boot Manager Dialog 3. Use the and keys to highlight a boot device. 4. Press Enter to select an option and continue the boot procedure. Using DMITools 0 The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with installed hardware components before sending information to the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1. Boot to DOS. 2. At the prompt, enter dmitools with one of the following arguments: /r ==> Read dmi information from memory /wm 2-20 ==> Write Manufacturer Name to EEPROM (max. 16 characters) /wp ==> Write Product Name to EEPROM (max. 20 characters) /ws ==> Write Serial Number to EEPROM (max. 22 characters) /wu ==> Write UUID to EEPROM (ignore string) /wa ==> Write Asset Tag to EEPROM (max. 32 characters) System Utilities The following examples show the commands and the corresponding output information: Read DMI Information from Memory Input: 0 dmitools /r Output: 0 Manufacturer (Type1, Offset04h): xxxx Product Name (Type1, Offset05h): xxxxx xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag Write Product Name to EEPROM Input: 0 dmitools /wp xxxx Write Serial Number to EEPROM Input: 0 dmitools /ws 01234567890123456789 Write UUID to EEPROM (Create UUID from Intel WFM20.pdf) Input: 0 dmitools /wu Write Asset Tag to EEPROM Input: 0 dmitools /wa Acet Asstag NOTE: NOTE: For examples two (2) through five (5), restart the system to write any changes in the data to the EEPROM. System Utilities 2-21 Using LAN EEPROM Utility 0 Use EEPROM.BAT to write data to LAN EEPROM under DOS mode. 1. In DOS mode, navigate to 57780_HMA51CP folder (Figure 2-23). C:\>57780_HMA51CP>eeprom.bat Figure 2-22. Updating EEPROM 2. Run EEPROM.BAT to automatically modify data in LAN EEPROM. (Figure 2-23) Start to program image into UTP ... 52 bytes was done. File Name File Size Offset Bytes Read : : : : Q5WP2N.bin 96 0x0000 96 Checking selfboot file Content........: passed Checking selfbootII OTP Content.......: passed Comparing OTP to Q5WP2N.bin...........: Checking Bond Id......................: Firmware Version......................: Mac Address...........................: Group A. Register Tests A1. Indirect Register Test passed passed sb2 2.05 00201805221F Figure 2-23. Updating EEPROM 3. Reboot computer when process has completed. 2-22 System Utilities CHAPTER 3 Machine Maintenance Procedures Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Dummy Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Dummy Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 Lower Logic Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Lower Logic Door Installation . . . . . . . . . . . . . . . . . . . . . . . . 3-11 HDD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 HDD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 DIMM Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 DIMM Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 WLAN Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 WLAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 RTC Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 RTC Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16 Optical Disk Drive (ODD) Module Removal . . . . . . . . . . . . . 3-17 ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Upper Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Upper Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Power Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 Power Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 Speakers Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Speakers Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 USB Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 USB Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 ODD Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 ODD Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32 FAN Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 FAN Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33 Thermal Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 Thermal Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 CPU Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 CPU Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 LCD (Liquid Crystal Display) Module Removal . . . . . . . . . . . 3-37 LCD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39 LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40 LCD Bezel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41 3-2 Camera Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 LCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 LCD Brackets Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46 LCD Brackets Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47 WLAN Antenna Cables and Microphone Set Removal . . . . 3-48 WLAN Antenna Cables and Microphone Set Installation . . 3-48 3-3 3-4 Machine Maintenance Procedures Introduction 0 This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information 0 The product previews seen in the following procedures may not represent the final product color or configuration. Cable paths and positioning may also differ from the actual model. During the removal and installation of components, make sure all available cable channels and clips are used and that the cables are installed in the same position. All prerequisites must be performed prior to performing maintenance. Recommended Equipment 0 The following tools are suggested to perform maintenance on the notebook: Wrist Flat grounding strap and conductive mat screwdriver Philips screwdriver Machine Maintenance Procedures 3-5 Screw Table 0 Table 3-1 contains a complete list of the required screws and fasteners required when performing any maintenance on the notebook computer. Table 3-1. Main Screw List Screw 3-6 Quantity Acer Part Number M2.5x5 22 86.R4F02.001 M2.45x8 14 86.R4F02.002 M2.5x6 Ni 2 86.R4F02.003 M2x3 15 86.R4F02.004 M3x3 Ni 4 86.R4F02.005 M2.5x3.2 4 86.R4F02.006 M2x3+3.5 4 86.R4F02.007 Machine Maintenance Procedures Maintenance Flowchart 0 The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Machine Maintenance Procedures 3-7 Getting Started 0 The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1. Remove power from system and peripherals. 2. Remove all cables from system. Figure 3-2. AC Adapter Outlet 3. Place system on a stable work surface. 3-8 Machine Maintenance Procedures Battery Pack Removal 0 1. Place computer battery side up. 2. Slide battery lock (A) into open position. 3. Slide and hold battery release latch (B) to release position. Using tab (C) open and remove battery pack (D) from lower cover. D C B Figure 3-3. + A Battery Pack IMPORTANT: Follow local regulations for battery disposal (Figure 3-3). Battery Pack Installation 0 1. Align battery cover to slots (E) on lower cover and press to secure. E Figure 3-4. E E E E Lower Cover Slots 2. Slide battery lock (A) into lock position (Figure 3-3). Machine Maintenance Procedures 3-9 Dummy Card Removal 0 1. Push in dummy card (A) to release. 2. Remove dummy card (A). A Figure 3-5. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A). 2. Push in to lock. 3-10 Machine Maintenance Procedures Lower Logic Door Removal 0 Prerequisite: Battery Pack Removal 1. Remove two (2) screws (C). 2. Using tab (B), remove door (A) from lower cover. A B C Figure 3-6. Lower Logic Door Lower Logic Door Installation 0 1. Insert door flanges into five (5) slots (D) on lower cover (Figure 3-7). D D Figure 3-7. D D D Slots On Lower Cover 2. Install and secure two (2) screws (C) on base door (Figure 3-6). 3. Install battery pack. ID C Size M2.45x8 Machine Maintenance Procedures Quantity Screw Type 2 3-11 HDD Module Removal 0 Prerequisite: Lower Logic Door Removal 1. Remove screws (D) from module (A). A Figure 3-8. D HDD Module 2. Use mylar tab (C) to lift and remove module (A) from mainboard connector dock (F). F C A Figure 3-9. HDD Module 3. Remove four (4) screws (E) securing module to brackets (F) (Figure 3-10). 3-12 Machine Maintenance Procedures 4. Remove module (A) from mylar (C) and brackets. E C A F E Figure 3-10. HDD Brackets HDD Module Installation 0 1. Install module (A) into brackets (F) and mylar (C) (Figure 3-10). 2. Install and secure module to brackets with four (4) screws (E) (Figure 3-10). 3. Use tab on mylar (C) to insert module into bay (Figure 3-9). 4. Connect module (A) to mainboard connector (Figure 3-9). 5. Install and secure screws (D) into module (A) (Figure 3-8). 6. Install lower logic door. ID Size Quantity D M2.45x8 1 E M2x3 Ni 4 Machine Maintenance Procedures Screw Type 3-13 DIMM Module Removal 0 Prerequisite: Lower Logic Door Removal 1. Lift mylar (D) to provide access to module (A). 2. Push module (A) clips (B) to unlock module. C B B B D B A Figure 3-11. DIMM Module 3. Slide module (A) from mainboard connector (C). 4. Repeat steps 1 and 2 for remaining DIMM modules. DIMM Module Installation 0 1. Slide module (A) into mainboard connector (C). 2. Press down on DIMM module (A) until clips (B) lock in place. 3. Install lower logic door. 3-14 Machine Maintenance Procedures WLAN Module Removal 0 Prerequisite: Lower Logic Door Removal 1. Locate module (A) on lower cover. 2. Lift mylar (F) to provide access to module (A). 3. Disconnect antenna cable (B) from WLAN module. 4. Remove screw (D) from module. 5. Remove WLAN module (A) from mainboard connector (E). E A B D F Figure 3-12. WLAN Module WLAN Module Installation 0 1. Insert module (A) into mainboard connector (E). 2. Install and secure screw (D) to module. 3. Connect antenna cable (B) to WLAN module. 4. Install lower logic door. ID D Size M2x3 Machine Maintenance Procedures Quantity Screw Type 1 3-15 RTC Battery Removal 0 Prerequisite: Lower Logic Door Removal 1. Through opening (B) in mainboard connector, push battery (A) to release. 2. Lift battery to remove. A B Figure 3-13. RTC Battery NOTE: NOTE: Follow local regulations for battery disposal. RTC Battery Installation 0 1. Install battery (A) into mainboard connector. 2. Press down to secure. 3. Install lower logic door. 3-16 Machine Maintenance Procedures Optical Disk Drive (ODD) Module Removal 0 Prerequisite: Lower Logic Door Removal 1. Remove screw (B) from lower cover. 2. Remove module from bay. B Figure 3-14. ODD Module 3. Remove two (2) screws (D) from bracket. 4. Remove bracket (E). E D Figure 3-15. ODD Module Machine Maintenance Procedures 3-17 5. Insert narrow tool into hole (G) on bezel, to eject module from tray (Figure 3-17). G Figure 3-16. ODD Module 6. Press down on latch (H) to unlock bezel (F) from module (A) (Figure 3-17). 7. Remove bezel (F) from module. F A H Figure 3-17. ODD Module ODD Module Installation 0 1. Install bezel (F) to module (Figure 3-17). 2. Install and secure bracket (E) to module with two (2) screws (D) (Figure 3-15). 3. Insert module (A) into module bay (Figure 3-14). 4. Install and secure screw (B) to lower cover (Figure 3-14). 5. Install lower logic door. 3-18 Machine Maintenance Procedures ID Size Quantity B M2.45x8 1 D M2x3 2 Machine Maintenance Procedures Screw Type 3-19 Keyboard Removal 0 1. Locate (6) keyboard locks (B). B B B B B B Figure 3-18. Keyboard Locks 2. Unlock keyboard locks (Figure 3-19). Figure 3-19. Keyboard Locks ! CAUTION: Use caution when removing keyboard. Keyboard is attached to mainboard by Flexible Printed Circuits (FPC) cable. 3-20 Machine Maintenance Procedures 3. Place keyboard facedown onto palmrest. 4. Disconnect FPC cable (A) from mainboard connector (B). B A Figure 3-20. Keyboard 5. Remove keyboard. Keyboard Installation 0 1. Place keyboard facedown onto palmrest (Figure 3-20). 2. Connect FPC cable (A) to mainboard connector (B). 3. Place keyboard faceup. 4. Align bottom edge of keyboard with palmrest. 5. Install keyboard flanges into slots on upper cover (Figure 3-21). Figure 3-21. Keyboard 6. Press firmly to lock. 7. Install lower logic door. Machine Maintenance Procedures 3-21 Upper Cover Removal 0 Prerequisite: HDD Module Removal Keyboard Removal DIMM Module Removal WLAN Module Removal Optical Disk Drive (ODD) Module Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Remove the following screws: ten (10) screws (A) from lower cover four (4) screws (B) from battery bay. B A A A A Figure 3-22. Lower Cover 2. Place computer on surface, face up. 3. Disconnect the following cables: power board FFC cable (C) from mainboard connector (D) touchpad speaker 3-22 FFC cable (E) from mainboard connector (F) cable (G) from mainboard connector (H). Machine Maintenance Procedures 4. Remove seven (7) screws (J) from upper cover (Figure 3-23). G H C J J J J M L F D J J E J Figure 3-23. Upper Cover 5. Starting at ODD module slot (K), separate upper and lower covers. K Figure 3-24. Upper Cover 6. Work along edges until upper and lower cover are separated. Machine Maintenance Procedures 3-23 7. Lift upper cover to remove (Figure 3-25). Figure 3-25. Upper Cover Upper Cover Installation 0 1. Align upper cover to lower cover. 2. Press along edges to secure all latches. 3. Install and secure seven (7) screws (J) to upper cover (Figure 3-23). 4. Connect the following cables (Figure 3-23): power board FFC cable (C) to mainboard connector (D) touchpad FFC cable (E) to mainboard connector (F) left speaker cable (G) to mainboard connector (H) and right speaker cable (L) to mainboard connector (M). 5. Place computer on surface, face down. 6. Install and secure the following screws: (Figure 3-22) ten (10) screws (A) to lower cover four (4) screws (B) to battery bay. 7. Install keyboard, HDD module, DIMM module, WLAN module and ODD module. ID 3-24 Size Quantity A M2.45x8 10 B M2x3+3.5 4 J M2.5x5 7 Screw Type Machine Maintenance Procedures Power Board Removal 0 Prerequisite: Upper Cover Removal 1. Locate power board (A) on upper cover. 2. Remove screw (C) securing board to upper cover. A C Figure 3-26. Power Board 3. Guide FFC cable (D) through upper cover opening (E). D E Figure 3-27. Power Board FFC cable 4. Lift board from upper cover. Machine Maintenance Procedures 3-25 Power Board Installation 0 1. Put board (A) and module (B) onto upper cover. 2. Install and secure screw (C) to board (A). 3. Install upper cover. ID C 3-26 Size M2x3 Quantity Screw Type 1 Machine Maintenance Procedures Speakers Removal 0 Prerequisite: Upper Cover Removal 1. Locate left speaker (A) and right speaker (B) on upper cover. 2. Remove the following screws: two (2) screws (C) from left speaker (A) two (2) screws (C) from right speaker (B). 3. Release cables from cable clasps. 4. Remove speakers from lower cover. A B C C Figure 3-28. Speakers Speakers Installation 0 1. Install speakers into upper cover. 2. Install and secure following screws: two (2) screws (C) to left speaker (A) two (2) screws (C) to right speaker (B) 3. Install cables into cable clasps. 4. Install upper cover. ID C Size M2x3 Machine Maintenance Procedures Quantity Screw Type 4 3-27 USB Module Removal 0 Prerequisite: Upper Cover Removal 1. Locate module (A) on lower cover. 2. Disconnect FFC cable (B) from mainboard connector (D) 3. Remove screw (C) from module (A). E A B D E C Figure 3-29. USB Module 4. Remove module (A) from lower cover. USB Module Installation 0 1. Align module (A) to pins (E) on lower cover. 2. Install module (A). 3. Connect FFC cable (B) to mainboard connector (D). 4. Install and secure screw (C) to module (A). 5. Install upper cover. ID C 3-28 Size M2x3 Quantity Screw Type 1 Machine Maintenance Procedures ODD Board Removal 0 Prerequisite: Upper Cover Removal 1. Locate board (A) on lower cover. 2. Disconnect FFC cable (F) from mainboard connector (C). 3. Remove screw (D) from board. C F E A E D Figure 3-30. ODD Board ODD Board Installation 0 1. Align module (A) to pins (E) on lower cover. 2. Install module (A). 3. Connect FFC cable (F) to mainboard connector (C). 4. Install and secure screw (D) to module (A). 5. Install upper cover. ID D Size M2.5x5 Machine Maintenance Procedures Quantity Screw Type 1 3-29 Mainboard Removal 0 Prerequisite: Upper Cover Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Disconnect following cables: microphone LVDS cable (A) from mainboard connector (E) cable (G) from mainboard connector (H) USB module cable (B) from mainboard connector (D) ODD board cable (F) from mainboard connector (C) 2. Remove following screws: screw three (J) from mainboard (3) screws (K) from fan module G H K A P J E C F D B Figure 3-31. Mainboard 3-30 Machine Maintenance Procedures 3. Lift mainboard at slight angle. Figure 3-32. Mainboard ! CAUTION: DC-IN cable is connected to mainboard. Use caution when removing mainboard. 4. Disconnect DC-IN cable (M) from mainboard connector (N) (Figure 3-33). M N Figure 3-33. DC-IN cable 5. Remove mainboard. Machine Maintenance Procedures 3-31 Mainboard Installation 0 1. Align mainboard to lower cover. 2. Connect DC-IN cable (M) to mainboard connector (N) (Figure 3-33). ! CAUTION: Use caution when installing mainboard. Forced installation may damage left side connectors. 3. Install board by sliding connectors at left side of board at a slight angle into slots on left side of lower cover (Figure 3-34). Figure 3-34. Mainboard 4. Install and secure following screws (Figure 3-31): screw three (J) to mainboard (3) screws (K) to fan module 5. Connect following cables (Figure 3-31): microphone LVDS cable (A) to mainboard connector (E) cable (G) to mainboard connector (H) white marker (P) side up USB module cable (B) to mainboard connector (D) ODD board cable (F) to mainboard connector (C) 6. Install upper cover. ID J,K 3-32 Size M2.5x5 Quantity Screw Type 4 Machine Maintenance Procedures FAN Module Removal 0 Prerequisite: Mainboard Removal 1. Locate module (A). 2. Disconnect cable (B) from mainboard connector (C). 3. Lift module, releasing adhesive strip (D). A D B C Figure 3-35. FAN Module FAN Module Installation 0 1. Install module (A) on mainboard. 2. Secure module with adhesive strip(D). 3. Connect cable (B) to mainboard connector (C). 4. Install mainboard. Machine Maintenance Procedures 3-33 Thermal Module Removal 0 Prerequisite: Mainboard Removal ! CAUTION: Thermal module may be hot. 1. Remove four (4) screws (B) from module (A). A B 3 1 4 2 B Figure 3-36. Thermal Module 2. Remove module. Thermal Module Installation + 0 IMPORTANT: Apply approved thermal grease and make sure all heat pads are in place before replacing module. The following thermal grease types are approved for use: N302 I-Connosseur Honeywell The following thermal pads are approved for use: Eapus XR-PE 1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2. Apply small amount of thermal grease to center of CPU (B) (Figure 3-37). 3-34 Machine Maintenance Procedures NOTE: NOTE: Force used during installation of thermal module is sufficient to spread grease over CPU top. 3. Align module (A) to mainboard screw holes. 4. Install and secure four (4) screws (B) in numerical order from 1 to 4 to mainboard. (Figure 3-36). 5. Install mainboard. ID B Size M2.5x3.2 Ni Machine Maintenance Procedures Quantity Screw Type 4 3-35 CPU Removal 0 Prerequisite: Thermal Module Removal 1. Unlock CPU from mainboard socket by rotating captive screw (D) left 180º. 2. Lift CPU (A) from socket. B D A C Figure 3-37. CPU in Socket CPU Installation 0 1. Align CPU marker (B) with socket marker (C) and install CPU in socket. 2. Lock CPU from socket by rotating screw (D) right 180º. 3. Install thermal module. 3-36 Machine Maintenance Procedures LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Mainboard Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Guide WLAN antenna cable (A) through opening (C) on lower cover. C A Figure 3-38. WLAN Module Cable Machine Maintenance Procedures 3-37 2. Place computer on surface, face side up. 3. Remove following cable from guides on lower cover (Figure 3-39): microphone WLAN cable (D) cable (A) 4. Remove four (4) screws (E) from lower cover. E E A D Figure 3-39. Cables and Screws on Lower Cover 5. Remove LCD module from lower cover. Figure 3-40. LCD Module 3-38 Machine Maintenance Procedures LCD Module Installation 0 1. Align and install LCD module on lower cover (Figure 3-40). 2. Install and secure four (4) screws (E) to lower cover (Figure 3-39). 3. Install following cables to guides on lower cover (Figure 3-39): WLAN cable (A) microphone cable (D) 4. Place computer on surface, face side down. 5. Guide WLAN antenna cable (A) through opening (C) on lower cover (Figure 3-38). 6. Install mainboard. ID E Size M2.5x5 Machine Maintenance Procedures Quantity Screw Type 4 3-39 LCD Bezel Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove screw caps (A) from LCD bezel. A A Figure 3-41. LCD Bezel 2. Remove screws (A) from LCD bezel. 3. Starting form bottom edge of bezel, pull bezel up and away from LCD cover. Figure 3-42. LCD Bezel 3-40 Machine Maintenance Procedures 4. Move along side edges until bezel is separated from LCD cover. 5. Remove bezel. LCD Bezel Installation 0 1. Align hinges side of bezel to LCD cover and press down until there is no gap between bezel and LCD module. ! CAUTION: Make sure cables do not get caught underneath bezel, it may cause damage to cables. 2. Install and secure screws (A) to LCD cover (Figure 3-42). 3. Install screw caps (A). 4. Install LCD module. ID E Size M2.5x6 Ni Machine Maintenance Procedures Quantity Screw Type 2 3-41 Camera Module Removal 0 Prerequisite: LCD Bezel Removal 1. Locate camera module (A) on LCD cover. 2. Remove cable (B) from connector (C). 3. Remove camera module from adhesive strip and guide pins (D) on LCD cover. D C B A Figure 3-43. Camera Module Camera Module Installation 0 1. Align and install camera module (A) with guide pins (D) on LCD cover. 2. Install cable (B) to connector (C). 3. Install LCD Bezel. 3-42 Machine Maintenance Procedures LCD Panel Removal 0 Prerequisite: LCD Bezel Removal NOTE: NOTE: WLAN cables shown in the following images may not reflect the final product. 1. Remove four (4) screws (A) from LCD cover. 2. Remove LCD panel (C) from guide pins (B) on LCD cover. B B A A B A A B Figure 3-44. LCD Panel LCD Panel Installation 0 1. Align and install LCD panel (C) to guide pins (B) on LCD cover. 2. Install and secure four (4) screws (A) to LCD cover. 3. Install LCD bezel. ID A Size M2.5x5 Machine Maintenance Procedures Quantity Screw Type 4 3-43 LVDS Cable Removal 0 Prerequisite: LCD Panel Removal 1. Remove camera cable (A) from LCD panel. A Figure 3-45. LVDS cable 2. Peel back adhesive (B) from LVDS cable (C) (Figure 3-46). 3. Disconnect LCDS cable (C) from panel connector (D). B C D Figure 3-46. LVDS Cable 3-44 Machine Maintenance Procedures LVDS Cable Installation 0 1. Connect LVDS cable (C) to panel connector (D) (Figure 3-46). 2. Secure connector with adhesive (B) (Figure 3-46). 3. Install and secure LVDS cable (D) to LCD panel (Figure 3-45). 4. Install LCD Panel. Machine Maintenance Procedures 3-45 LCD Brackets Removal 0 Prerequisite: LCD Panel Removal 1. Remove six (6) screws (A) from brackets (B). B B A A Figure 3-47. LCD Brackets 2. Remove brackets from panel. 3-46 Machine Maintenance Procedures LCD Brackets Installation 0 1. Align and install bracket (B) to LCD panel. 2. Install and secure six (6) screws (A) to LCD panel (Figure 3-48). Figure 3-48. LCD Brackets 3. Install LCD panel. ID A Size M2x3 Machine Maintenance Procedures Quantity Screw Type 6 3-47 WLAN Antenna Cables and Microphone Set Removal 0 Prerequisite: LCD Panel Removal 1. Peel back foil tabs (A) as required. 2. Remove from cable guides and from LCD cover following cables: WLAN antenna cable (B) microphone NOTE: set (C) NOTE: WLAN antenna cable (B) and microphone cable (C) are attached. B C A A Figure 3-49. LCD Cover WLAN Antenna Cables and Microphone Set Installation 1. Install into cable guides and on LCD cover following cables: WLAN antenna cable (B) microphone NOTE: set (C) NOTE: WLAN antenna cable (B) and microphone cable (C) are attached. 2. Secure with foil tabs (A) as required. 3. Install LCD Panel. 3-48 Machine Maintenance Procedures 0 CHAPTER 4 Troubleshooting Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 2 in 1 Card Fucntion Failure. . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 Cosmetic Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 POST Code Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 4-2 Troubleshooting Introduction 0 This chapter contains information about troubleshooting common problems associated with the notebook. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem. 2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or repeating the operation that led to the problem. 3. Use Table 4-1 with the verified symptom to determine the solution. Table 4-1. Troubleshooting Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure ODD Failure USB Failure Wireless Function Failure 2 in 1 Card Fucntion Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the Issue is still not resolved, Refer to Online Support Information. Troubleshooting 4-3 Power On Issues 0 If the system fails to power on, perform the following: Start OK Check AC/Batt only power on NG OK OK Check Power/B Whether OK NG Swap AC/Battery Swap Power SW/B Swap M/B Figure 4-1. Power On Issue Computer Shuts Down Intermittently 0 If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet. 2. Remove all extension cables between the computer and the outlet. 3. Remove all surge protectors between the computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check the Thermal Unit (Refer to Thermal Unit Failure) and fan airways are free of obstructions. 5. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 6. Remove any recently installed software. 7. If the Issue is still not resolved, refer to Online Support Information. 4-4 Troubleshooting No Display Issues 0 If the Display fails, perform the following: START Replace LCD panel/cable No LCD panel/cable ok? Replace M/B Figure 4-2. Power On? No go to no power trouble shooting step Ext. DDRRAM module well connected? No Connect it well Ext. DDRRAM module OK? No Replace Ext. DDR RAM module LCD cable well connected? No Connect it well No Display Issue No POST or Video 0 If the POST or video does not appear, perform the following, one at a time. 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5. Reference Product pages for specific model procedures. 2. Make sure the computer has power by checking for one of the following: Fans start up Status LEDs illuminate If no power, Refer to Power On Issues. 3. Drain stored power by removing the power cable and battery. Hold the power button for 10 seconds. 4. Connect the power and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to LCD Failure. Troubleshooting 4-5 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. 8. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 9. Reseat the memory modules. 10. Remove the drives (Refer to Maintenance Flowchart). 11. If the Issue is still not resolved, refer to Online Support Information. Abnormal Video 0 If the video appears abnormal, perform the following, one at a time. 1. Boot the computer. If permanent vertical/horizontal lines or dark spots appear in the same location, the LCD is faulty and should be replaced. (Refer to Maintenance Flowchart) If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. (Refer to Maintenance Flowchart) NOTE: NOTE: Make sure that the computer is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. (Refer to Maintenance Flowchart) 3. Check the display resolution is correctly configured: Minimize or close all Windows. If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application. If desktop display resolution is not normal, right-click on the desktop and select Personalize Display Settings. Click and drag the Resolution slider to the desired resolution. Click Apply and check the display. Readjust if necessary. 4. Roll back the video driver to the previous version if updated. 5. Remove and reinstall the video driver. 6. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks There No are no device conflicts hardware is listed under Other Devices 7. If the Issue is still not resolved, refer to Online Support Information. 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the Issue is still not resolved, refer to Online Support Information. 4-6 Troubleshooting LCD Failure 0 If the LCD fails, perform the following: Start OK Check LCD module? NG Swap LCD cable /LCD panel Swap M/B Figure 4-3. Troubleshooting LCD Failure 4-7 Keyboard Failure 0 If the Keyboard fails, perform the following: START Keyboard FPC well connected? No Connect it well Keyboard OK? No Replace keyboard Replace M/B Figure 4-4. 4-8 Keyboard Failure Troubleshooting Touchpad Failure 0 If the Touchpad fails, perform the following: Start OK Check M/B T/P FFC NG OK OK Check Logic Upper NG Re-assemble the T/P FFC to M/B Swap/Reassemble the T/P board or T/P FFC Swap M/B Figure 4-5. Troubleshooting Touchpad Failure 4-9 Internal Speaker Failure 0 If internal Speakers fail, perform the following: Start OK Check M/B SPK cable NG OK OK Check Logic upper NG Re-assemble the SPK cable to M/B Swap Logic upper Swap M/B Figure 4-6. Internal Speaker Failure Sound Problems 0 Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3. If updated recently, roll back the audio driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range: 4-10 Troubleshooting Click the volume icon on the taskbar Drag the slider to 50. Confirm that the volume is not muted. Click Mixer to verify that other audio applications are set to 50 and not muted. 6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. 10. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Reinstall the Operating System. 12. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-11 Microphone Failure 0 If internal or external Microphones fail, perform the following: Start OK Check M/B Mic cable NG OK OK Check MIC wire of LCD module NG Re-assemble the MIC cable to M/B Swap MIC wire of LCD module Swap M/B Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default). The microphone appears on the Recording tab. 3. Right click on the microphone and select Enable. 4. Select the microphone then click Properties. Select the Levels tab. 5. Increase the volume to the maximum setting and click OK. 6. Test the microphone hardware: Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the on-screen prompts to complete the test. 7. If the Issue is still not resolved, refer to Online Support Information. 4-12 Troubleshooting ODD Failure 0 START OK Check O DD m odule O K or NG NG replace O DD m odule OK Check O DD/B FPC Assem ble O K or NG NG Re-assem ble O DD/B FPC OK NG Check O DD/B O K or NG Replace O DD/B Replace M /B Figure 4-8. ODD Failure ODD Not Operating Correctly 0 If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active: Not Troubleshooting shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject 4-13 Access The failure screen is shown ODD is noisy Perform the following, one at a time: 1. Boot the computer and retry the operation. 2. Use an different disc. 3. Navigate to Start Computer. Check that the ODD device is shown in the Devices with Removable Storage panel. 4. Navigate to Start Control Panel System and Maintenance System Device Manager. 5. Double click lDE ATA/ATAPI controllers. If a device shows a down arrow, right click on the device and click Enable. 6. Double-click DVD/CD-ROM drives. If the device shows a down arrow, right click on the device and click Enable. 7. Make sure that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, uninstall and reinstall the driver. 8. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, uninstall and reinstall the driver. 9. If the exclamation marker is not removed from the item in the lists, remove any recently installed software and retrying the operation. Discs Do Not Play 0 If discs do not play when inserted into the drive, perform the following: 1. Check that the disc is correctly seated in the drive tray and that the label on the disc is visible. 2. Check that the media is clean and scratch free. 3. Try an alternate disc in the drive. 4. Confirm that AutoPlay is enabled: Navigate Select to Start Control Panel Hardware and Sound AutoPlay. Use AutoPlay for all media and devices. In the Audio CD and DVD Movie fields, select the desired player from the drop down menu. 5. Check that the Regional Code is correct for the selected media: + IMPORTANT: Region can only be changed a limited number of times. After Changes remaining reaches zero, the region cannot be changed even when Windows is reinstalled or the drive is moved to another computer. to Start Control Panel System and Maintenance System Device Manager. Navigate Double Right click DVD drive and click Properties, then click the DVD Region tab. Select 4-14 click DVD/CD-ROM drives. the region suitable for the media inserted in the drive. Troubleshooting Discs Do Not Burn Properly 0 If discs can not be burned, perform the following: 6. Confirm that the default drive is record enabled: Navigate to Start Computer and right-click the writable ODD icon. Click Properties. Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list. Click OK. 7. Confirm that the software used for burning discs is the factory default. If using different software, refer to the software's user manual. Playback is Choppy 0 If playback is choppy or jumps, perform the following: 1. Check that system resources are not running low: Close some applications. Reboot and try the operation again. 2. Check that the ODD controller transfer mode is set to DMA. 3. Navigate to Start Control Panel System and Maintenance System Device Manager. 4. Double click IDE ATA/ATAPI controllers, then right click ATA Device 0. 5. Click Properties and select the Advanced Settings tab. Make sure the Enable DMA box is checked and click OK. 6. Repeat for each ATA Device shown if applicable. Drive Not Detected 0 If Windowscannot detect the drive, perform the following: 1. Start the computer and press F2 to enter the BIOS Utility. 2. Verify that the drive is detected in the ATAPI Model Name field on the Information page. NOTE: NOTE: Verify that the entry is identical to one of the ODDs specified in Specification Tables. Remove power and remove the cover to inspect the connections to the ODD. (Refer to Maintenance Flowchart) Check for broken connectors on the drive, motherboard, and cables. Check for bent or broken pins on the drive, motherboard, and cable connections. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced. 3. Reseat the drive, making sure and all cables are connected correctly. 4. Replace the ODD. (Refer to Maintenance Flowchart) Troubleshooting 4-15 Drive Read Failure 0 If discs cannot be read when inserted in the drive, perform the following. 1. Remove and clean the failed disc. 2. Retry reading the CD or DVD. Test the drive using other discs. Play a DVD movie Listen to a music CD If the ODD works properly with alternate discs, the original disc is probably defective and should be replaced. 3. Remove the power and remove the cover to inspect the connections to the ODD. Refer to Online Support Information. Check for broken connectors on the drive, motherboard, and cables. Check for bent or broken pins on the drive, motherboard, and cable connections. Try a different cable. If the drive works with the new cable, the original cable should be replaced. 4. Replace the ODD. (Refer to Maintenance Flowchart) 4-16 Troubleshooting USB Failure 0 If the USB fails, perform the following: Start OK Check IO/B to M/B CONN NG OK OK Check USB/B NG Re-assemble the IO/B CONNto M/B Swap USB/B Swap M/B Figure 4-9. Troubleshooting USB Failure 4-17 Wireless Function Failure 0 If the WLAN fails, perform the following: Start OK Check antenna to WL card NG OK OK Check antenna NG OK OK Check WL card NG OK OK Check function /B NG Re-assemble the antenna to WL card Swap the antenna Swap WL card Swap function/B Swap M/B Figure 4-10. Wireless Function Failure 4-18 Troubleshooting 2 in 1 Card Fucntion Failure 0 If the 2 in 1 card function fails, perform the following: START Check the card reader /B FFC Assemble well or not No Connect it well Check the card reader/B No SWAP the IO/B Replace M/B Figure 4-11. Troubleshooting 2 in 1 Card Function Failure 4-19 Thermal Unit Failure 0 If the Thermal Unit fails, perform the following: START Fan power cable well connected? No Connect it well Fan OK? No Replace f an CPU Heatsink well seated? No Seat it well Replace M/B Figure 4-12. Thermal Failure 4-20 Troubleshooting Other Functions Failure 0 HDD Not Operating Correctly 0 If the HDD fails to operate correctly, perform the following, one at a time. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to confirm the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. Insert the Windows 7 Operating System DVD in the ODD and restart the computer. b. When the Install Windows screen appears, click Next. c. Select Repair your computer. d. When the System Recovery Options screen appears, click Next. e. Select the appropriate operating system, and click Next. NOTE: NOTE: Click Load Drivers if controller drives are required. f. NOTE: Select Startup Repair. NOTE: Startup Repair attempts to locate and resolve issues with the computer. g. When complete, click Finish. If an issue is discovered, follow the on-screen information to resolve the problem. 1. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 2. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu. 3. Confirm all cables and jumpers on the HDD and ODD are set correctly. 4. Remove any recently added hardware and associated software. 5. Run the Windows Disk Defragmenter. For more information see Windows Help and Support. 6. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support. 7. Restore system and file settings from a known good date using System Restore. 8. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 9. Replace the HDD. (Refer to Maintenance Flowchart) Troubleshooting 4-21 Cosmetic Failure 0 If the Cosmetic fails, perform the following: Start OK LCD cover? NG OK OK LCD bezel? NG OK OK Upper? NG OK OK Lower? Swap LCD cover Swap LCD bezel Swap Upper Swap Lower OK Swap M/B Figure 4-13. Cosmetic Failure Random Loss of BIOS Settings 0 If the computer is experiencing intermittent loss of BIOS information, perform the following: 1. If the computer is more than one year old, replace the CMOS battery. 4-22 Troubleshooting 2. Run a complete virus scan using up to date software to confirm the computer is virus free. 3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. 4. If the BIOS settings are still lost, replace the cables. 5. If HDD information is missing from the BIOS, the drive may be defective and should be replaced. 6. Replace the Motherboard. 7. If the Issue is still not resolved, refer to Online Support Information. External Mouse Failure 0 If an external Mouse fails, perform the following: 1. Use a different mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. Refer to the mouse user manual. 3. If the mouse uses a USB connection, use a different USB port. 4. Use a different program to verify mouse operation. Reinstall the program experiencing mouse failure. 5. Restart the computer. 6. Remove recently added hardware and associated software. 7. Remove recently added software and reboot the computer. 8. Restore system and file settings from a known good date using System Restore. 9. If the issue is resolved, repeat Step 8 and select an earlier time and date. 10. Run the Event Viewer to check the events log for errors. For more information refer to Windows Help and Support. 11. Roll back the mouse driver to the previous version if updated recently. 12. Remove and reinstall the mouse driver. 13. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks There No are no device conflicts hardware is listed under Other Devices 14. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-23 Intermittent Problems 0 Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, perform the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more errors. Undetermined Problems 0 The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: NOTE: Verify that all attached devices are supported by the computer. NOTE: NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (Refer to Power On Issues). 1. Remove power from the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette PC drive Module Cards 4. Apply power to the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, connect the removed devices one at a time until failing FRU is found. 7. If the problem remains, replace the following FRUs one at a time. Do not replace a non-defective FRU: System LCD 4-24 board assembly Troubleshooting Post Codes 0 The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range 0 Table 4-2. POST Code Range Phase POST Code Range SEC 0x01 - 0x0F PEI 0x70 - 0x9F DXE 0x40 - 0x6F BDS 0x10 - 0x3F SMM 0xA0 - 0xBF S3 0xC0 - 0xCF ASL 0x51 – 0x55 0xE1 – 0xE4 PostBDS 0xF9 – 0xFE InsydeH2ODDT™ Reserve 0xD0 – 0xD7 OEM Reserve 0xE8 – 0xEB Reserved 0xD8 – 0xE0 0xE5 – 0xE7 0xEC – 0xF8 Table 4-3. SEC Phase POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR* SEC 04 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT* SEC 05 CPU Generic MSR initialization SEC_CPU_SPEEDCFG* SEC 06 Setup CPU speed Troubleshooting 4-25 Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) Phase Post Code Description SEC_SETUP_CAR_OK SEC 07 Cache as RAM test SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to maximum level SEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cache SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware Volume * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code Description PEI_SIO_INIT PEI 70 Super I/O Initialization PEI_CPU_REG_INIT PEI 71 CPU Early Initialization PEI_CPU_AP_INIT* PEI 72 Multi-processor Early Initial PEI_CPU_HT_RESET* PEI 73 HyperTransport Initialization PEI_PCIE_MMIO_INIT PEI 74 PCIE MMIO BAR Initialization PEI_NB_REG_INIT PEI 75 North Bridge Early Initialization PEI_SB_REG_INIT PEI 76 South Bridge Early Initialization PEI_PCIE_TRAINING* PEI 77 PCIE Training PEI_TPM_INIT PEI 78 TPM Initialization PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL * PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT* PEI 7C HECI Initialization PEI_WATCHDOG_INIT* PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot. PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memory test PEI_TXTPEI* PEI 81 TXT function early Initialization PEI_SWITCH_STACK PEI 82 Start to use Memory PEI_MEMORY_CALLBACK PEI 83 Set cache for physical memory 4-26 Troubleshooting Table 4-4. PEI Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) Phase Post Code Description PEI_ENTER_RECOVERY_MODE PEI 84 Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND PEI 85 Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE PEI 87 Load Recovery Image completed PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core * 3rd party relate functions – Platform dependence. Table 4-5. DXE Phase POST Code Table Functionality Name Include\PostCode.h) Phase Post Code Description DXE_TCGDXE* DXE 40 TPM initial in DXE DXE_SB_SPI_INIT* DXE 41 South bridge SPI initialization DXE_CF9_RESET* DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT* DXE 43 South bridge Serial GPIO initialization DXE_SMMACCESS* DXE 44 Setup SMM ACCE SS service DXE_NB_INIT* DXE 45 North bridge Middle initialization DXE_SIO_INIT* DXE 46 Super I/O DXE initialization DXE_LEGACY_REGION* DXE 47 Setup Legacy Region service DXE_SB_INIT* DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initialization DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service DXE_MTC_INIT DXE 4D MTC Initial DXE_CPU_INIT DXE 4E CPU Middle Initialization Troubleshooting 4-27 Table 4-5. DXE Phase POST Code Table (Continued) Functionality Name Include\PostCode.h) Phase Post Code Description DXE_MP_CPU_INIT DXE 4F Multi-processor Middle Initialization DXE_SMBUS_INIT DXE 50 SMBUS Driver Initialization DXE_SMART_TIMER_INIT DXE 51 8259 Initialization DXE_PCRTC_INIT DXE 52 RTC Initialization DXE_SATA_INIT* DXE 53 SATA Controller early Initialization DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE DXE_FIRST_SMI DXE 57 SMI test DXE_VTD_INIT* DXE 58 VTD Initial DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization DXE_SB_DISPATCH* DXE 5C Setup SB SMM Dispatcher service DXE_SB_IOTRAP_INIT* DXE 5D Setup SB IOTRAP Service DXE_SUBCLASS_DRIVER* DXE 5E Build AMT Table DXE_PPM_INIT* DXE 5F PPM Initialization DXE_HECIDRV_INIT* DXE 60 HECIDRV Initialization * 3rd party relate functions – Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete 4-28 Troubleshooting Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) Phase Post Code Description BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, keyboard and mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization BDS_CONNECT_STD_ERR BDS 18 Error report device initialization BDS_CONNECT_USB_HC BDS 19 USB host controller initialization BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB device driver initialization BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO BDS 1D Display logo or system information BDS_START_IDE_CONTROLLER BDS 1E IDE controller initialization BDS_START_SATA_CONTROLLER BDS 1F SATA controller initialization BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller initialization BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization BDS_START_ISA_FDD BDS 22 Floppy device initialization BDS_START_ISA_SEIRAL BDS 23 Serial device initialization BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS Troubleshooting 4-29 Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) Phase Post Code Description BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Misc Option ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before boot to OS BDS_GO_LEGACY_BOOT BDS 2F Start to boot Legacy OS BDS_GO_UEFI_BOOT BDS 30 Start to boot UEFI OS BDS_LEGACY16_PREPARE_TO_BOOT BDS 31 Prepare to Boot to Legacy OS BDS_EXIT_BOOT_SERVICES* BDS 32 Send END of POST Message to ME via HECI BDS_LEGACY_BOOT_EVENT BDS 33 Last Chipset initial before boot to Legacy OS. BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS. BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash. * 3rd party relate functions – Platform dependence. Table 4-7. PostBDS POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code Description POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image POST_BDS_ENTER_INTI9 POST_BDS FD Legacy 16 boot entry POST_BDS_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19 4-30 Troubleshooting Table 4-8. S3 Functions POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code Description S3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3 resume S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required data from memory S3_SWITCH_STACK PEI C2 Start to use memory during S3 resume S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory during S3 resume S3_ENTER_S3_RESUME_PEIM PEI C4 Start to restore system configuration S3_BEFORE_ACPI_BOOT_SCRIPT PEI C5 Restore system configuration stage1 S3_BEFORE_RUNTIME_BOOT_SCRIPT PEI C6 Restore system configuration stage2 S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during S3 resume S3_BEFORE_MP_INIT PEI C8 Multi-processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS Table 4-9. ACPI Functions POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code ASL_ENTER_S1 ASL 51 Prepare to enter S1 ASL_ENTER_S3 ASL 53 Prepare to enter S3 ASL_ENTER_S4 ASL 54 Prepare to enter S4 ASL_ENTER_S5 ASL 55 Prepare to enter S5 ASL_WAKEUP_S1 ASL E1 System wakeup from S1 ASL_WAKEUP_S3 ASL E3 System wakeup from S3 ASL_WAKEUP_S4 ASL E4 System wakeup from S4 Troubleshooting Description 4-31 Table 4-10. SMM Functions POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1 SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter S3 SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4 SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5 SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Table 4-11. Description InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\PostCode.h) Post Code Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor fail) Used by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mode fail) Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail) 4-32 Troubleshooting CHAPTER 5 Jumper and Connector Locations Jumper and Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Clearing Password Check and BIOS Recovery. . . . . . . . . . . . . . . 5-5 Clearing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 5-2 Jumper and Connector Locations 0 Mainboard 0 JLVDS1 JSPK2 JSPK1 JLED1 JMIC2 JKB1 JODD1 JTP1 JUSB2 JCR1 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Item Description JLVDS1 LVDS Connector JMIC2 MIC Connector JKB1 Keyboard Connector JSPK2 Speaker Connector JLED1 Power Board Connector JODD1 ODD Board Connector JTP1 Touch Pad Connector JUSB2 USB Board Connector JSPK1 Speaker Connector JCR1 Card Reader Connector 5-3 PJP1 PJP2 JFAN1 JCPU1 JCRT1 JRJ45 JHDD1 JDIMM1 JUSB1 JMIC1 H18 JDIMM2 JHP1 JMINI1 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item 5-4 Description Item Description PJP1 DC-IN Connector JFAN 1 FAN Connector JCPU1 CPU Socket JMIC1 Audio Jack (MIC) JUSB1 USB Connector JHP1 Audio Jack (Earphone) JCRT1 D-SUB Connector JRJ45 RJ45 PJP2 Battery Connector JHDD1 SATA HDD Connector JDIMM2 DDR3 Socket H4.0 mm JMINI1 Mini PCI JDIMM1 DDR3 Socket H8.0 mm H18 MINI PCI STANDOFF Clearing Password Check and BIOS Recovery 0 This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire AS5333/AS5733/AS5733Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password NOTE: 0 NOTE: The following procedure is only for clearing BIOS Password (Supervisor Password and User Password). Clearing BIOS Password 0 If a BIOS password (Supervisor Password and/or User Password) is set, the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu. Clear the password check with the following procedure: 1. Remove AC adapter. 2. Locate the RTC_RST point (A) (Figure 5-3). A Figure 5-3. A A CMOS Jumper Overview 3. Short two points of jumpers (A). (Figure 5-4) 5-5 Figure 5-4. CMOS Jumper Item R127/R130 Description Clear CMOS Jumper 4. Plug in AC adapter. 5. Press Power button until BIOS POST is finished. 6. Remove conductivity tool from RCT_RST point. 7. Restart the system and press F2 to enter BIOS Utility Setup menu. 8. If no password prompt is shown, BIOS password is cleared. 9. If password prompt is shown, repeat steps 1 through 7. 5-6 BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a previous BIOS flashing process has failed. BIOS Recovery Hotkey 0 To enable the BIOS Recovery process, use the function hotkey, Fn + Esc, during BIOS POST. The AC adapter and battery are required to be installed during this process. Steps for BIOS Recovery using USB HDD NOTE: 0 NOTE: Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is created by executing the Crisis Disk program in another system with Windows® 7 OS. To Create a Crisis USB key, perform the following: 1. Format USB HDD using the Quick Format option (Figure 5-5). Figure 5-5. Format HDD 5-7 2. Copy ROM (read-only memory) file, Q5WP2X64.fd, to root directory of USB HDD. Make sure that there is no other BIOS file is saved in the same directory. 3. Insert USB HDD into USB port. 4. Press Fn + ESC button and hold while plugging in AC power adapter. 5. The Power button flashes once. 6. Press Power button to initiate system CRISIS mode. 7. When CRISIS is complete, the system auto restarts with a workable BIOS. 8. Update the latest BIOS version for this machine by the regular BIOS flashing process. 5-8 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Upper Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17 6-2 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire AS5333/AS5733/AS5733Z. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: NOTE: When ordering FRU parts, check the most up-to-date information available on the regional web or channel. Part number changes will not be noted on the printed Service Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines. NOTE: NOTE: To scrap or to return the defective parts, users should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by the regional Acer office on how to return it. FRU (Field Replaceable Unit) List 6-3 Exploded Diagrams 0 Main Assembly 0 1 2 3 4 8 5 6 7 7 inner Figure 6-1. outer Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram No. 6-4 Description P/N No. Description P/N 1 Upper Cover 60.RJW02.001 2 FAN Module 23.R4F02.001 3 Thermal Module (UMA) 60.R4F02.006 4 Mainboard MB.RJW02.001 5 USB Board 55.R4F02.002 6 ODD Board 55.R4F02.003 7 Lover Cover 60.RJW02.002 8 Lower Logic Door 42.R4F02.001 FRU (Field Replaceable Unit) List Upper Cover Assembly 0 1 2 3 4 5 6 Figure 6-2. Upper Cover Assembly Table 6-2. Upper Cover Assembly No. Description 1 Touchpad 3 Right Speaker 5 Power Board FRU (Field Replaceable Unit) List P/N No. Description P/N 2 Touchpad FFC 50.R4F02.003 23.RJW02.001 4 Left Speaker 23.R4F02.003 55.RJW02.001 6 Lower Cover 60.RJW02.002 6-5 LCD Assembly 0 1 2 3 4 5 6 7 Figure 6-3. LCD Assembly Exploded Diagram Table 6-3. LCD Assembly No. 6-6 Description P/N No. Description P/N 1 LCD Bezel 60.RJW02.004 2 LCD Panel LK.15605.019 3 LVDS Cable 50.R4F02.009 4 Left Bracket 33.R4F02.004 5 Right Bracket 33.R4F02.004 6 Camera 57.RJW02.001 7 LCD Cover 60.RJW02.003 FRU (Field Replaceable Unit) List FRU List 0 Table 6-4. FRU List Category Description P/N ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF AP.06501.026 Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-22AC LV5 LED LF AP.06503.024 Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-A0652R3B 1LF, LV5 LED LF AP.0650A.012 Battery SANYO AS10D Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 BT.00603.124 Battery SONY AS10D Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID:AS10D41 BT.00604.049 Battery PANASONIC AS10D Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:AS10D51 BT.00605.062 Battery SAMSUNG AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D61 BT.00606.008 Battery SIMPLO AS10D Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:AS10D71 BT.00607.125 Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D73 BT.00607.126 Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D BT.00607.127 POWER BOARD-UMA FOR AS5333,AS5733,AS5733Z 55.RJW02.001 USB BOARD-UMA 55.R4F02.002 ODD BOARD-UMA 55.R4F02.003 BATTERY BOARD FRU (Field Replaceable Unit) List 6-7 Table 6-4. FRU List (Continued) Category Description P/N FOXCONN WIRELESS LAN BROADCOMM 43225 2X2 BGN (HM) T77H103.00 NI.23600.066 FOXCONN WIRELSS LAN ATHEROS HB95 1X1 BGN (HM) T77H121.01 NI.23600.068 LITEON WIRELESS LAN ATHEROS HB95 1X1 BGN (HM) WN6601AH NI.23600.070 FOXCONN WIRELSS LAN BROADCOM 4313 1X1 BGN (HM) T77H194.00 NI.23600.076 TP FFC 50.R4F02.003 DC-IN CABLE-65W 50.R4F02.004 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.006 POWER CORD ITALIAN 3 PIN 27.TAVV5.007 POWER CORD DENMARK 3 PIN 27.TAVV5.008 POWER CORD JP 3 PIN 27.TAVV5.009 POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010 POWER CORD KOREA 3 PIN 27.TAVV5.011 POWER CORD ISRAEL 3 PIN 27.TAVV5.012 POWER CORD INDIA 3 PIN 27.TAVV5.013 POWER CORD TWN 3 PIN 27.TAVV5.014 POWER CORD ARGENTINA 3 PIN 27.APV02.001 POWER CORD 3 PIN BRAZIL 27.SAD02.001 CABLE 6-8 FRU (Field Replaceable Unit) List Table 6-4. FRU List (Continued) Category Description P/N CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY INCL TP & NAMEPLATE ASPIRE 60.RJW02.001 LOWER CASE-UMA FOR AS5333,AS5733,AS5733Z 60.RJW02.002 UNILOAD DOOR-UMA 42.R4F02.001 HDD CARRIER-UMA 33.R4F02.001 CPU Intel Pentium Dual-Core P6100 PGA 2.0G 35W K0 Max DDR3-1066 KC.61001.DPP CPU Intel Pentium Dual-Core P6200 PGA 2.13G 35W K0 Max DDR3-1066 KC.62001.DPP CPU Intel Pentium Dual-Core P6300 PGA 2.26G 35W K0 Max DDR3-1066 KC.63001.DPP CPU Intel Core i3 370M PGA 2.4G 35W K-0 TJ90, VT KC.37K01.DMP CPU Intel Core i3 380M PGA 2.53G 35W K-0 TJ90, VT KC.38K01.DMP ODD SUPER-MULTI DRIVE MODULE 6M.RJW02.001 ODD BEZEL-SM 42.R4F02.002 ODD BRACKET 33.R4F02.002 CPU/PROCESSOR ODD MODULE FRU (Field Replaceable Unit) List 6-9 Table 6-4. FRU List (Continued) Category Description P/N ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8A0 LF W/O bezel SATA (HF + Windows 7) Foxconn Yentai Facotry KU.00807.075 ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8B0 LF W/O bezel SATA (HF + ZP) Foxconn Yentai Facotry KU.00807.078 ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD10RS LF W/O bezel 1.00 SATA KU.00805.049 ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F LF W/O bezel AC01 SATA Fix PowerDVD 10 Issue (HF + Windows 7) KU.00801.041 ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A5SH LF+HF W/O bezel SATA With TI + Rohm Solution (HF + Windows 7) KU.0080F.014 ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF + Windows 7) KU.0080D.057 ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT32N (R5-2) LF W/O bezel SATA with Renesas solution + PCC LD (HF + Windows 7) KU.0080D.055 HDD/HARD DISK DRIVE 6-10 HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS, 9HH132-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1 KH.25001.019 HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.25007.016 HDD TOSHIBA 2.5" 5400rpm 250GB MK2559GSXP,Capricorn 3BS, 4K drive, 375G/P SATA 8MB LF+HF F/W:GN003J 4K drive KH.25004.006 HDD WD 2.5" 5400rpm 250GB WD2500BPVT-22ZEST0,ML320S-AF, 4K drive SATA 8MB LF F/W:01.01A01 4K drive KH.25008.029 HDD SEAGATE 2.5" 5400rpm 320GB ST9320310AS,9RN132-188, Cameron 320G/P SATA 8MB LF F/W:0001SDM1 KH.32001.019 HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.32007.008 HDD TOSHIBA 2.5" 5400rpm 320GB MK3259GSXP, Capricorn 3BS, 375G/P, 4K drive SATA 8MB LF+HF F/W:GN003J 4K KH.32004.005 FRU (Field Replaceable Unit) List Table 6-4. FRU List (Continued) Category Description P/N HDD SEAGATE 2.5" 5400rpm 320GB ST320LT020 /9YG142-188, Sapta 15,320G/P SATA 8MB LF+HF F/W:0001SDM1 KH.32001.021 HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.50007.010 HDD TOSHIBA 2.5" 5400rpm 500GB MK5059GSXP, Capricron 3BS, 375G/P SATA 8MB LF+HF F/W:GN003J 4K KH.50004.003 HDD WD 2.5" 5400rpm 500GB WD5000BPVT-22HXZT1,ML375_AF, 4K drive SATA 8MB LF+HF F/W:01.01A01 KH.50008.021 HDD SEAGATE 2.5" 5400rpm 640GB ST9640320AS,9RN134-189, Cameron, 320G/P SATA 8MB LF F/W:0001SDM1 KH.64001.004 HDD TOSHIBA 2.5" 5400rpm 640GB MK6459GSXP, Capricron 3BS, 375G/P SATA 8MB LF+HF F/W:GN003J 4K KH.64004.003 HDD HGST 2.5" 5400rpm 640GB HTS547564A9E384,Jet B, 375G/P SATA 8MB LF+HF F/W:DA3872 KH.64007.003 HDD WD 2.5" 5400rpm 640GB WD6400BPVT-22HXZT1, ML375M SATA 8MB LF F/W: 01.01A01 KH.64008.005 HDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSXP, 375G/P, Capricorn BS, 4K drive SATA 8MB LF+HF F/W:GN003J KH.75004.001 HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22HXZT1, ML375M, 4K drive SATA 8MB LF F/W:01.01A01 KH.75008.009 HDD HGST 2.5" 5400rpm 750GB HTS547575A9E384, Jet B, 375G/P SATA 8MB LF F/W:DA3872 KH.75007.004 HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 KH.75001.011 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International Texture KB.I170A.172 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Greek Texture KB.I170A.156 KEYBOARD FRU (Field Replaceable Unit) List 6-11 Table 6-4. FRU List (Continued) Category 6-12 Description P/N Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Arabic Texture KB.I170A.147 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Chinese Texture KB.I170A.151 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Russian Texture KB.I170A.164 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International w/ Hebrew Texture KB.I170A.173 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Thailand Texture KB.I170A.169 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black UK Texture KB.I170A.171 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black German Texture KB.I170A.155 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Swiss/G Texture KB.I170A.168 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Belgium Texture KB.I170A.148 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Danish Texture KB.I170A.152 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Italian Texture KB.I170A.158 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black French Texture KB.I170A.154 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Hungarian Texture KB.I170A.157 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Norwegian Texture KB.I170A.162 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Portuguese Texture KB.I170A.163 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Spanish Texture KB.I170A.166 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black US w/ Canadian French Texture KB.I170A.174 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Turkish Texture KB.I170A.170 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Sweden Texture KB.I170A.167 FRU (Field Replaceable Unit) List Table 6-4. FRU List (Continued) Category Description P/N Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black FR/Arabic Texture KB.I170A.153 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Nordic Texture KB.I170A.161 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black SLO/CRO Texture KB.I170A.165 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black CZ/SK Texture KB.I170A.150 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Brazilian Portuguese Texture KB.I170A.149 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 107KS Black Japanese Texture KB.I170A.159 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Korean Texture KB.I170A.160 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Bulgaria Texture KB.I170A.288 ASSY LED LCD MODULE 15.6''W WXGA GLARE W/ANTENNA*2, CCD 0.3M, ASPIRE 6M.RJW02.002 LED COVER BLACK FOR ASPIRE 60.RJW02.003 LCD BEZEL FOR W/CMOS - AS5733 & AS5333 & AS5250 60.RJW02.004 ANTENNA WLAN-MAIN 50.R4F02.005 LCD FRU (Field Replaceable Unit) List 6-13 Table 6-4. FRU List (Continued) Category Description P/N LED CABLE FOR W/CMOS 50.R4F02.009 LED BRACKET R&L 33.R4F02.004 CAMERA 0.3M - AS5333,AS5733,AS5733Z 57.RJW02.001 LED LCD AUO 15.6"W WXGA Glare B156XW02 V6 LF 200nit 8ms 400:1 LK.15605.019 LED LCD CMO 15.6"W WXGA Glare N156B6-L0B LF 220nit 8ms 650:1 LK.1560D.010 ANTENNA WLAN-MAIN 50.R4F02.005 LED CABLE FOR W/CMOS 50.R4F02.009 LED BRACKET R&L 33.R4F02.004 CAMERA 0.3M - AS5333,AS5733,AS5733Z 57.RJW02.001 LED LCD AUO 15.6"W WXGA Glare B156XW02 V6 LF 200nit 8ms 400:1 LK.15605.019 LED LCD CMO 15.6"W WXGA Glare N156B6-L0B LF 220nit 8ms 650:1 LK.1560D.010 LCD 6-14 FRU (Field Replaceable Unit) List Table 6-4. FRU List (Continued) Category Description P/N MAINBOARD Mainboard AS5733Z Intel HM55 LF HMA51_CP (NO HDMI) MB.RJW02.001 Memory UNIFOSA SO-DIMM DDRIII 1333 1GB GU672203EP0200 LF 128*8 0.065um KN.1GB0H.017 Memory KINGSTON SO-DIMM DDRIII 1333 1GB ACR128X64D3S1333C9 LF 128*8 0.065um KN.1GB07.004 Memory NANYA SO-DIMM DDRIII 1333 1GB NT1GC64BH4B0PS-CG LF 128*16 0.055um KN.1GB03.034 Memory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128*8 0.065um KN.2GB07.004 Memory ELPIDA SO-DIMM DDRIII 1333 2GB EBJ20UF8BCS0-DJ-F LF 256*8 46nm KN.2GB09.010 Memory NANYA SO-DIMM DDRIII 1333 2GB NT2GC64B88B0NS-CG LF 256*8 0.055um KN.2GB03.021 Memory ELPIDA SO-DIMM DDRIII 1333 4GB EBJ41UF8BCS0-DJ-F LF 256*8 46nm KN.4GB09.002 Memory NANYA SO-DIMM DDRIII 1333 4GB NT4GC64B8HB0NS-CG LF 256*8 0.055um KN.4GB03.005 THERMAL MODULE-UMA W/O FAN 60.R4F02.006 FAN-UMA 23.R4F02.001 MIC SET-UMA 23.R4F02.002 MEMORY HEATSINK SPEAKER FRU (Field Replaceable Unit) List 6-15 Table 6-4. FRU List (Continued) Category Description P/N SPEAKER L 23.R4F02.003 SPEAKER R - AS5733Z 23.RJW02.001 LCD SCREW PAD 47.R4F02.001 MISCELLANEOUS 6-16 FRU (Field Replaceable Unit) List Screw List 0 Table 6-5. Screw List Category Description P/N SCREW SCREW 2.5D 5L K 5.5D ZK NL + CR3 86.R4F02.001 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.R4F02.002 SCREW 2.5D 6L K 5.5D NI NL 86.R4F02.003 SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 86.R4F02.004 SCREW 3.0D 3.0L K 4.9D NI 86.R4F02.005 SCREW 2.5D 3.2L K 6D NI 86.R4F02.006 SCREW 2.0D 3L K 3.5D ZK NL 86.R4F02.007 SCREW ASSY CPU THERMAL 86.R4F02.008 FRU (Field Replaceable Unit) List 6-17 6-18 FRU (Field Replaceable Unit) List CHAPTER 7 Model Definition and Configuration Aspire AS5333 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Aspire AS5733 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 Aspire AS5733Z . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 7-2 Model Definition and Configuration Aspire AS5333 0 Table 7-1. RO & Description Model Country P/N RO Description AS5333-P462G32Mikk WW S2.RNC02.001 WW AS5333-P462G32Mikk W7HP64ASWW1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_0.3C _AN_ES62 AS5333-P463G32Mikk CA LX.RNC02.001 PA AS5333-P463G32Mikk W7HP64ASCA2 MC UMACkk_3 2G+1G/320/6L2.2/2R/CB_GN_0.3 C_AN_FR85SP1 AS5333-P463G32Mikk CA LX.RNC02.002 PA AS5333-P463G32Mikk W7HP64ASCA2 MC UMACkk_3 2G+1G/320/6L2.2/2R/CB_GN_0.3 C_AN_FR86SP1 Table 7-2. CPU, VGA Chip & Memory 1 Model Country P/N CPU VGA Chip Memory 1 AS5333-P462G32Mikk WW S2.RNC02.001 CMP4600 UMA SO2GBIII10 AS5333-P463G32Mikk CA LX.RNC02.001 CMP4600 UMA SO2GBIII10 AS5333-P463G32Mikk CA LX.RNC02.002 CMP4600 UMA SO2GBIII10 Table 7-3. Memory 2 & HDD 1 Model Country P/N Memory 2 HDD 1(GB) AS5333-P462G32Mikk WW S2.RNC02.001 N N320GB5.4KS_4K AS5333-P463G32Mikk CA LX.RNC02.001 SO1GBIII10 N320GB5.4KS_4K AS5333-P463G32Mikk CA LX.RNC02.002 SO1GBIII10 N320GB5.4KS_4K Table 7-4. ODD & Wireless LAN1 Model Country P/N ODD Wireless LAN1 AS5333-P462G32Mikk WW S2.RNC02.001 NSM8XS 3rd WiFi 1x1 BGN AS5333-P463G32Mikk CA LX.RNC02.001 NSM8XS 3rd WiFi 1x1 BGN AS5333-P463G32Mikk CA LX.RNC02.002 NSM8XS 3rd WiFi 1x1 BGN Model Definition and Configuration 7-3 Table 7-5. NB Chipset, Battery & Adapter Model Country P/N NB Chipset Battery Adapter AS5333-P462G32Mikk WW S2.RNC02.001 HM55 6CELL2.2 65W AS5333-P463G32Mikk CA LX.RNC02.001 HM55 6CELL2.2 65W AS5333-P463G32Mikk CA LX.RNC02.002 HM55 6CELL2.2 65W Aspire AS5733 0 Table 7-6. RO & Description Model 7-4 Country P/N RO Description AS5733-372G32Mikk AU/NZ LX.RN502.007 AAP AS5733-372G32Mikk W7HP64ASAU1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62 AS5733-372G32Mikk MOYO LX.RN501.001 EMEA AS5733-372G32Mikk EM W7HB64EMASME1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_0.3 C_AN_ARA1SP1 AS5733-372G32Mikk WW S2.RN502.001 WW AS5733-372G32Mikk W7HP64ASWW1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_0.3 C_AN_ES62 AS5733-372G50Mikk AU/NZ LX.RN502.008 AAP AS5733-372G50Mikk W7HP64ASAU1 MC UMACkk_3 1*2G/500/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62SP1 AS5733-373G32Mikk UK LX.RN502.018 EMEA AS5733-373G32Mikk W7HP64ASGB1 MC UMACkk_3 2G+1G/320/6L2.2/2R/CB_GN_0. 3C_AN_EN11SP1 AS5733-373G50Mikk UK LX.RN502.013 EMEA AS5733-373G50Mikk W7HP64ASGB1 MC UMACkk_3 2G+1G/500_L/6L2.2/2R/CB_GN _0.3C_AN_EN11SP1 AS5733-374G32Mikk AU/NZ LX.RN502.010 AAP AS5733-374G32Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/320/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62SP1 Model Definition and Configuration Table 7-6. RO & Description (Continued) Model Country P/N RO Description AS5733-374G32Mikk UK LX.RN502.016 EMEA AS5733-374G32Mikk W7HP64ASGB1 MC UMACkk_3 1*4G/320/6L2.2/2R/CB_GN_0.3 C_AN_EN11SP1 AS5733-374G50Mikk AU/NZ LX.RN502.009 AAP AS5733-374G50Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/500/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62SP1 AS5733-374G50Mikk DE LX.RN502.017 EMEA AS5733-374G50Mikk W7HP64ASDE1 MC UMACkk_3 2*2G/500_L/6L2.2/2R/CB_GN_0. 3C_AN_DE11SP1 AS5733-374G50Mikk UK LX.RN502.019 EMEA AS5733-374G50Mikk W7HP64ASGB1 MC UMACkk_3 1*4G/500_L/6L2.2/2R/CB_GN_0. 3C_AN_EN11SP1 AS5733-374G64Mikk AU/NZ LX.RN502.011 AAP AS5733-374G64Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/640/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62SP1 AS5733-374G64Mikk UK LX.RN502.014 EMEA AS5733-374G64Mikk W7HP64ASGB1 MC UMACkk_3 1*4G/640/6L2.2/2R/CB_GN_0.3 C_AN_EN11SP1 AS5733-375G50Mikk UK LX.RN502.020 EMEA AS5733-375G50Mikk W7HP64ASGB1 MC UMACkk_3 4G+1G/500_L/6L2.2/2R/CB_GN _0.3C_AN_EN11SP1 AS5733-376G32Mikk UK LX.RN502.015 EMEA AS5733-376G32Mikk W7HP64ASGB1 MC UMACkk_3 4G+2G/320/6L2.2/2R/CB_GN_0. 3C_AN_EN11SP1 AS5733-382G32Mikk AU/NZ LX.RN502.005 AAP AS5733-382G32Mikk W7HP64ASAU1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62 AS5733-382G50Mikk AU/NZ LX.RN502.003 AAP AS5733-382G50Mikk W7HP64ASAU1 MC UMACkk_3 1*2G/500/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62 AS5733-384G32Mikk AU/NZ LX.RN502.004 AAP AS5733-384G32Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/320/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62 Model Definition and Configuration 7-5 Table 7-6. RO & Description (Continued) Model Country P/N RO Description AS5733-384G32Mikk DE LX.RN502.001 EMEA AS5733-384G32Mikk W7HP64ASDE1 MC UMACkk_3 1*4G/320/6L2.2/2R/CB_GN_0.3 C_AN_DE11 AS5733-384G50Mikk AU/NZ LX.RN502.006 AAP AS5733-384G50Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/500/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62 AS5733-384G64Mikk AU/NZ LX.RN502.012 AAP AS5733-384G64Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/640/6L2.2/2R/CB_GN_0.3 C_outer_AN_ES62SP1 AS5733-384G64Mikk RO LX.RN50C.001 EMEA AS5733-384G64Mikk LinpusMGARO2 UMACkk_3 2*2G/640/6L2.2/2R/CB_GN_0.3 C_AN_RO21 Table 7-7. CPU, VGA Chip & Memory 1 Model 7-6 Country P/N CPU VGA Chip Memory 1 AS5733-372G32Mikk AU/NZ LX.RN502.007 Ci3370M UMA SO2GBIII10 AS5733-372G32Mikk MOYO LX.RN501.001 Ci3370M UMA SO2GBIII10 AS5733-372G32Mikk WW S2.RN502.001 Ci3370M UMA SO2GBIII10 AS5733-372G50Mikk AU/NZ LX.RN502.008 Ci3370M UMA SO2GBIII10 AS5733-373G32Mikk UK LX.RN502.018 Ci3370M UMA SO2GBIII10 AS5733-373G50Mikk UK LX.RN502.013 Ci3370M UMA SO2GBIII10 AS5733-374G32Mikk AU/NZ LX.RN502.010 Ci3370M UMA SO4GBIII10 AS5733-374G32Mikk UK LX.RN502.016 Ci3370M UMA SO4GBIII10 AS5733-374G50Mikk AU/NZ LX.RN502.009 Ci3370M UMA SO4GBIII10 AS5733-374G50Mikk DE LX.RN502.017 Ci3370M UMA SO2GBIII10 AS5733-374G50Mikk UK LX.RN502.019 Ci3370M UMA SO4GBIII10 AS5733-374G64Mikk AU/NZ LX.RN502.011 Ci3370M UMA SO4GBIII10 AS5733-374G64Mikk UK LX.RN502.014 Ci3370M UMA SO4GBIII10 AS5733-375G50Mikk UK LX.RN502.020 Ci3370M UMA SO4GBIII10 AS5733-376G32Mikk UK LX.RN502.015 Ci3370M UMA SO4GBIII10 AS5733-382G32Mikk AU/NZ LX.RN502.005 Ci3380M UMA SO2GBIII10 AS5733-382G50Mikk AU/NZ LX.RN502.003 Ci3380M UMA SO2GBIII10 AS5733-384G32Mikk AU/NZ LX.RN502.004 Ci3380M UMA SO4GBIII10 Model Definition and Configuration Table 7-7. CPU, VGA Chip & Memory 1 (Continued) Model Country P/N CPU VGA Chip Memory 1 AS5733-384G32Mikk DE LX.RN502.001 Ci3380M UMA SO4GBIII10 AS5733-384G50Mikk AU/NZ LX.RN502.006 Ci3380M UMA SO4GBIII10 AS5733-384G64Mikk AU/NZ LX.RN502.012 Ci3380M UMA SO4GBIII10 AS5733-384G64Mikk RO LX.RN50C.001 Ci3380M UMA SO2GBIII10 Table 7-8. Memory 2 & HDD 1 Model Country P/N Memory 2 HDD 1(GB) AS5733-372G32Mikk AU/NZ LX.RN502.007 N N320GB5.4KS_4K AS5733-372G32Mikk MOYO LX.RN501.001 N N320GB5.4KS_4K AS5733-372G32Mikk WW S2.RN502.001 N N320GB5.4KS_4K AS5733-372G50Mikk AU/NZ LX.RN502.008 N N500GB5.4KS_4K AS5733-373G32Mikk UK LX.RN502.018 SO1GBIII10 N320GB5.4KS_4K AS5733-373G50Mikk UK LX.RN502.013 SO1GBIII10 N500GB5.4KS_4K AS5733-374G32Mikk AU/NZ LX.RN502.010 N N320GB5.4KS_4K AS5733-374G32Mikk UK LX.RN502.016 N N320GB5.4KS_4K AS5733-374G50Mikk AU/NZ LX.RN502.009 N N500GB5.4KS_4K AS5733-374G50Mikk DE LX.RN502.017 SO2GBIII10 N500GB5.4KS_4K AS5733-374G50Mikk UK LX.RN502.019 N N500GB5.4KS_4K AS5733-374G64Mikk AU/NZ LX.RN502.011 N N640GB5.4KS_4K AS5733-374G64Mikk UK LX.RN502.014 N N640GB5.4KS_4K AS5733-375G50Mikk UK LX.RN502.020 SO1GBIII10 N500GB5.4KS_4K AS5733-376G32Mikk UK LX.RN502.015 SO2GBIII10 N320GB5.4KS_4K AS5733-382G32Mikk AU/NZ LX.RN502.005 N N320GB5.4KS_4K AS5733-382G50Mikk AU/NZ LX.RN502.003 N N500GB5.4KS_4K AS5733-384G32Mikk AU/NZ LX.RN502.004 N N320GB5.4KS_4K AS5733-384G32Mikk DE LX.RN502.001 N N320GB5.4KS_4K AS5733-384G50Mikk AU/NZ LX.RN502.006 N N500GB5.4KS_4K AS5733-384G64Mikk AU/NZ LX.RN502.012 N N640GB5.4KS_4K AS5733-384G64Mikk RO LX.RN50C.001 SO2GBIII10 N640GB5.4KS Model Definition and Configuration 7-7 Table 7-9. ODD & Wireless LAN1 Model Country ODD Wireless LAN1 AS5733-372G32Mikk AU/NZ LX.RN502.007 NSM8XS 3rd WiFi 1x1 BGN AS5733-372G32Mikk MOYO LX.RN501.001 NSM8XS 3rd WiFi 1x1 BGN AS5733-372G32Mikk WW S2.RN502.001 NSM8XS 3rd WiFi 1x1 BGN AS5733-372G50Mikk AU/NZ LX.RN502.008 NSM8XS 3rd WiFi 1x1 BGN AS5733-373G32Mikk UK LX.RN502.018 NSM8XS 3rd WiFi 1x1 BGN AS5733-373G50Mikk UK LX.RN502.013 NSM8XS 3rd WiFi 1x1 BGN AS5733-374G32Mikk AU/NZ LX.RN502.010 NSM8XS 3rd WiFi 1x1 BGN AS5733-374G32Mikk UK LX.RN502.016 NSM8XS 3rd WiFi 1x1 BGN AS5733-374G50Mikk AU/NZ LX.RN502.009 NSM8XS 3rd WiFi 1x1 BGN AS5733-374G50Mikk DE LX.RN502.017 NSM8XS 3rd WiFi 1x1 BGN AS5733-374G50Mikk UK LX.RN502.019 NSM8XS 3rd WiFi 1x1 BGN AS5733-374G64Mikk AU/NZ LX.RN502.011 NSM8XS 3rd WiFi 1x1 BGN AS5733-374G64Mikk UK LX.RN502.014 NSM8XS 3rd WiFi 1x1 BGN AS5733-375G50Mikk UK LX.RN502.020 NSM8XS 3rd WiFi 1x1 BGN AS5733-376G32Mikk UK LX.RN502.015 NSM8XS 3rd WiFi 1x1 BGN AS5733-382G32Mikk AU/NZ LX.RN502.005 NSM8XS 3rd WiFi 1x1 BGN AS5733-382G50Mikk AU/NZ LX.RN502.003 NSM8XS 3rd WiFi 1x1 BGN AS5733-384G32Mikk AU/NZ LX.RN502.004 NSM8XS 3rd WiFi 1x1 BGN AS5733-384G32Mikk DE LX.RN502.001 NSM8XS 3rd WiFi 1x1 BGN AS5733-384G50Mikk AU/NZ LX.RN502.006 NSM8XS 3rd WiFi 1x1 BGN AS5733-384G64Mikk AU/NZ LX.RN502.012 NSM8XS 3rd WiFi 1x1 BGN AS5733-384G64Mikk RO LX.RN50C.001 NSM8XS 3rd WiFi 1x1 BGN Table 7-10. NB Chipset, Battery & Adapter Model 7-8 P/N Country P/N NB Chipset Battery Adapter AS5733-372G32Mikk AU/NZ LX.RN502.007 HM55 6CELL2.2 65W AS5733-372G32Mikk MOYO LX.RN501.001 HM55 6CELL2.2 65W AS5733-372G32Mikk WW S2.RN502.001 HM55 6CELL2.2 65W AS5733-372G50Mikk AU/NZ LX.RN502.008 HM55 6CELL2.2 65W AS5733-373G32Mikk UK LX.RN502.018 HM55 6CELL2.2 65W AS5733-373G50Mikk UK LX.RN502.013 HM55 6CELL2.2 65W AS5733-374G32Mikk AU/NZ LX.RN502.010 HM55 6CELL2.2 65W Model Definition and Configuration Table 7-10. NB Chipset, Battery & Adapter (Continued) Model Country P/N NB Chipset Battery Adapter AS5733-374G32Mikk UK LX.RN502.016 HM55 6CELL2.2 65W AS5733-374G50Mikk AU/NZ LX.RN502.009 HM55 6CELL2.2 65W AS5733-374G50Mikk DE LX.RN502.017 HM55 6CELL2.2 65W AS5733-374G50Mikk UK LX.RN502.019 HM55 6CELL2.2 65W AS5733-374G64Mikk AU/NZ LX.RN502.011 HM55 6CELL2.2 65W AS5733-374G64Mikk UK LX.RN502.014 HM55 6CELL2.2 65W AS5733-375G50Mikk UK LX.RN502.020 HM55 6CELL2.2 65W AS5733-376G32Mikk UK LX.RN502.015 HM55 6CELL2.2 65W AS5733-382G32Mikk AU/NZ LX.RN502.005 HM55 6CELL2.2 65W AS5733-382G50Mikk AU/NZ LX.RN502.003 HM55 6CELL2.2 65W AS5733-384G32Mikk AU/NZ LX.RN502.004 HM55 6CELL2.2 65W AS5733-384G32Mikk DE LX.RN502.001 HM55 6CELL2.2 65W AS5733-384G50Mikk AU/NZ LX.RN502.006 HM55 6CELL2.2 65W AS5733-384G64Mikk AU/NZ LX.RN502.012 HM55 6CELL2.2 65W AS5733-384G64Mikk RO LX.RN50C.001 HM55 6CELL2.2 65W Aspire AS5733Z Table 7-11. 0 RO & Description Model Country P/N RO Description AS5733Z-P612G32Mikk MOYO LX.RJW01.002 EMEA AS5733Z-P612G32Mikk EM W7HB64EMASME1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_ 0.3C_AN_ARA1SP1 AS5733Z-P613G25Mikk US LX.RJW02.006 PA AS5733Z-P613G25Mikk W7HP64ASUS1 MC UMACkk_3 2G+1G/250/6L2.2/2R/CB_GN _0.3C_AN_FRB9 AS5733Z-P613G50Mikk UK LX.RJW02.019 EMEA AS5733Z-P613G50Mikk W7HP64ASGB1 MC UMACkk_3 2G+1G/500_L/6L2.2/2R/CB_ GN_0.3C_AN_EN11SP1 Model Definition and Configuration 7-9 Table 7-11. RO & Description (Continued) Model Country P/N RO Description AS5733Z-P614G50Mikk BE LX.RJW02.016 EMEA AS5733Z-P614G50Mikk W7HP64ASBE1 MC UMACkk_3 1*4G/500_L/6L2.2/2R/CB_G N_0.3C_AN_NL11SP1 AS5733Z-P614G50Mikk CA LX.RJW02.010 PA AS5733Z-P614G50Mikk W7HP64ASCA2 MC UMACkk_3 2*2G/500_L/6L2.2/2R/CB_G N_0.3C_AN_FR86SP1 AS5733Z-P614G50Mikk DE LX.RJW02.008 EMEA AS5733Z-P614G50Mikk W7HP64ASDE1 MC UMACkk_3 1*4G/500_L/6L2.2/2R/CB_G N_0.3C_AN_DE11 AS5733Z-P614G50Mikk FR LX.RJW02.015 EMEA AS5733Z-P614G50Mikk W7HP64ASFR1 MC UMACkk_3 2*2G/500_L/6L2.2/2R/CB_G N_0.3C_AN_FR21SP1 AS5733Z-P614G50Mikk IT LX.RJW02.009 EMEA AS5733Z-P614G50Mikk W7HP64ASIT1 MC UMACkk_3 1*4G/500_L/6L2.2/2R/CB_G N_0.3C_AN_IT11 AS5733Z-P614G50Mikk LU LX.RJW02.018 EMEA AS5733Z-P614G50Mikk W7HP64ASLU3 MC UMACkk_3 1*4G/500/6L2.2/2R/CB_GN_ 0.3C_AN_IT41SP1 AS5733Z-P614G50Mikk NL LX.RJW02.017 EMEA AS5733Z-P614G50Mikk W7HP64ASNL1 MC UMACkk_3 1*4G/500/6L2.2/2R/CB_GN_ 0.3C_AN_NL11SP1 AS5733Z-P614G50Mikk US LX.RJW02.007 PA AS5733Z-P614G50Mikk W7HP64ASUS1 MC UMACkk_3 2*2G/500_L/6L2.2/2R/CB_G N_0.3C_AN_FRB9 AS5733Z-P622G25Mikk TR LX.RJW08.002 EMEA AS5733Z-P622G25Mikk EM W7ST32EMASTR1 MC UMACkk_3 1*2G/250/6L2.2/2R/CB_GN_ 0.3C_AN_TR31 7-10 Model Definition and Configuration Table 7-11. RO & Description (Continued) Model Country P/N RO Description AS5733Z-P622G32Mikk AU/NZ LX.RJW02.012 AAP AS5733Z-P622G32Mikk W7HP64ASAU1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_ 0.3C_outer_AN_ES62 AS5733Z-P622G32Mikk RO LX.RJW0C.002 EMEA AS5733Z-P622G32Mikk LinpusMGARO2 UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_ 0.3C_AN_RO21 AS5733Z-P622G32Mikk RU LX.RJW08.001 EMEA AS5733Z-P622G32Mikk W7ST32RUASRU1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_ 0.3C_AN_RU11 AS5733Z-P622G32Mikk WW S2.RJW02.001 WW AS5733Z-P622G32Mikk W7HP64ASWW1 MC UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_ 0.3C_AN_ES62 AS5733Z-P622G32Mikk WW S2.RJW02.003 WW AS5733Z-P622G32Mikk W7HP64ASWW1 MC UMACkk_3 2*1G/320/6L2.2/2R/CB_GN_ 0.3C_AN_ES62SP1 AS5733Z-P622G50Mikk AU/NZ LX.RJW02.013 AAP AS5733Z-P622G50Mikk W7HP64ASAU1 MC UMACkk_3 1*2G/500/6L2.2/2R/CB_GN_ 0.3C_outer_AN_ES62 AS5733Z-P622G50Mikk GCTWN LX.RJW02.001 TWN AS5733Z-P622G50Mikk W7HP64ASTW1 MC UMACkk_3 1*2G/500/6L2.2/2R/CB_GN_ 0.3C_AN_TC41 AS5733Z-P622G50Mikk SG LX.RJW02.002 AAP AS5733Z-P622G50Mikk W7HP64ASSG1 MC UMACkk_3 1*2G/500/6L2.2/2R/CB_GN_ 0.3C_outer_AN_ES61 AS5733Z-P622G50Mikk SG LX.RJW02.003 AAP AS5733Z-P622G50Mikk W7HP64ASSG1 MC UMACkk_3 1*2G/500/6L2.2/2R/CB_GN_ 0.3C_outer_AN_ZH31 Model Definition and Configuration 7-11 Table 7-11. RO & Description (Continued) Model Country P/N RO Description AS5733Z-P623G50Mikk RU LX.RJW01.001 EMEA AS5733Z-P623G50Mikk W7HB64RUASRU1 MC UMACkk_3 2G+1G/500_L/6L2.2/2R/CB_ GN_0.3C_AN_RU11 AS5733Z-P624G32Mikk AU/NZ LX.RJW02.011 AAP AS5733Z-P624G32Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/320/6L2.2/2R/CB_GN_ 0.3C_outer_AN_ES62 AS5733Z-P624G32Mikk CH LX.RJW02.004 EMEA AS5733Z-P624G32Mikk W7HP64ASCH1 MC UMACkk_3 2*2G/320/6L2.2/2R/CB_GN_ 0.3C_AN_IT41 AS5733Z-P624G50Mikk AU/NZ LX.RJW02.014 AAP AS5733Z-P624G50Mikk W7HP64ASAU1 MC UMACkk_3 1*4G/500/6L2.2/2R/CB_GN_ 0.3C_outer_AN_ES62 AS5733Z-P624G50Mikk CH LX.RJW02.005 EMEA AS5733Z-P624G50Mikk W7HP64ASCH1 MC UMACkk_3 2*2G/500_L/6L2.2/2R/CB_G N_0.3C_AN_IT41 AS5733Z-P624G64Mikk BG LX.RJW0C.001 EMEA AS5733Z-P624G64Mikk LinpusMGABG1 UMACkk_3 1*4G/640/6L2.2/2R/CB_GN_ 0.3C_AN_RO21 AS5733Z-P626G64Mikk WW S2.RJW02.002 WW AS5733Z-P626G64Mikk W7HP64ASWW1 MC UMACkk_3 2G+4G/640/6L2.2/2R/CB_GN _0.3C_AN_ES62 Table 7-12. CPU, VGA Chip & Memory 1 Model Country P/N CPU VGA Chip Memory 1 AS5733Z-P612G32Mikk MOYO LX.RJW01.002 PMDP6100 UMA SO2GBIII10 AS5733Z-P613G25Mikk US LX.RJW02.006 PMDP6100 UMA SO2GBIII10 AS5733Z-P613G50Mikk UK LX.RJW02.019 PMDP6100 UMA SO2GBIII10 AS5733Z-P614G50Mikk BE LX.RJW02.016 PMDP6100 UMA SO4GBIII10 AS5733Z-P614G50Mikk CA LX.RJW02.010 PMDP6100 UMA SO2GBIII10 7-12 Model Definition and Configuration Table 7-12. CPU, VGA Chip & Memory 1 (Continued) Model Country P/N CPU VGA Chip Memory 1 AS5733Z-P614G50Mikk DE LX.RJW02.008 PMDP6100 UMA SO4GBIII10 AS5733Z-P614G50Mikk FR LX.RJW02.015 PMDP6100 UMA SO2GBIII10 AS5733Z-P614G50Mikk IT LX.RJW02.009 PMDP6100 UMA SO4GBIII10 AS5733Z-P614G50Mikk LU LX.RJW02.018 PMDP6100 UMA SO4GBIII10 AS5733Z-P614G50Mikk NL LX.RJW02.017 PMDP6100 UMA SO4GBIII10 AS5733Z-P614G50Mikk US LX.RJW02.007 PMDP6100 UMA SO2GBIII10 AS5733Z-P622G25Mikk TR LX.RJW08.002 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G32Mikk AU/NZ LX.RJW02.012 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G32Mikk RO LX.RJW0C.002 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G32Mikk RU LX.RJW08.001 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G32Mikk WW S2.RJW02.001 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G32Mikk WW S2.RJW02.003 PMDP6200 UMA SO1GBIII10 AS5733Z-P622G50Mikk AU/NZ LX.RJW02.013 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G50Mikk GCTWN LX.RJW02.001 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G50Mikk SG LX.RJW02.002 PMDP6200 UMA SO2GBIII10 AS5733Z-P622G50Mikk SG LX.RJW02.003 PMDP6200 UMA SO2GBIII10 AS5733Z-P623G50Mikk RU LX.RJW01.001 PMDP6200 UMA SO2GBIII10 AS5733Z-P624G32Mikk AU/NZ LX.RJW02.011 PMDP6200 UMA SO4GBIII10 AS5733Z-P624G32Mikk CH LX.RJW02.004 PMDP6200 UMA SO2GBIII10 AS5733Z-P624G50Mikk AU/NZ LX.RJW02.014 PMDP6200 UMA SO4GBIII10 AS5733Z-P624G50Mikk CH LX.RJW02.005 PMDP6200 UMA SO2GBIII10 AS5733Z-P624G64Mikk BG LX.RJW0C.001 PMDP6200 UMA SO4GBIII10 AS5733Z-P626G64Mikk WW S2.RJW02.002 PMDP6200 UMA SO2GBIII10 Table 7-13. Memory 2 & HDD 1 Model Country P/N Memory 2 HDD 1(GB) AS5733Z-P612G32Mikk MOYO LX.RJW01.002 N N320GB5.4KS_4K AS5733Z-P613G25Mikk US LX.RJW02.006 SO1GBIII10 N250GB5.4KS_4K AS5733Z-P613G50Mikk UK LX.RJW02.019 SO1GBIII10 N500GB5.4KS_4K AS5733Z-P614G50Mikk BE LX.RJW02.016 N N500GB5.4KS_4K AS5733Z-P614G50Mikk CA LX.RJW02.010 SO2GBIII10 N500GB5.4KS_4K AS5733Z-P614G50Mikk DE LX.RJW02.008 N N500GB5.4KS_4K Model Definition and Configuration 7-13 Table 7-13. Memory 2 & HDD 1 (Continued) Model Country P/N Memory 2 HDD 1(GB) AS5733Z-P614G50Mikk FR LX.RJW02.015 SO2GBIII10 N500GB5.4KS_4K AS5733Z-P614G50Mikk IT LX.RJW02.009 N N500GB5.4KS_4K AS5733Z-P614G50Mikk LU LX.RJW02.018 N N500GB5.4KS_4K AS5733Z-P614G50Mikk NL LX.RJW02.017 N N500GB5.4KS_4K AS5733Z-P614G50Mikk US LX.RJW02.007 SO2GBIII10 N500GB5.4KS_4K AS5733Z-P622G25Mikk TR LX.RJW08.002 N N250GB5.4KS_4K AS5733Z-P622G32Mikk AU/NZ LX.RJW02.012 N N320GB5.4KS_4K AS5733Z-P622G32Mikk RO LX.RJW0C.002 N N320GB5.4KS AS5733Z-P622G32Mikk RU LX.RJW08.001 N N320GB5.4KS_4K AS5733Z-P622G32Mikk WW S2.RJW02.001 N N320GB5.4KS_4K AS5733Z-P622G32Mikk WW S2.RJW02.003 SO1GBIII10 N320GB5.4KS_4K AS5733Z-P622G50Mikk AU/NZ LX.RJW02.013 N N500GB5.4KS_4K AS5733Z-P622G50Mikk GCTWN LX.RJW02.001 N N500GB5.4KS_4K AS5733Z-P622G50Mikk SG LX.RJW02.002 N N500GB5.4KS_4K AS5733Z-P622G50Mikk SG LX.RJW02.003 N N500GB5.4KS_4K AS5733Z-P623G50Mikk RU LX.RJW01.001 SO1GBIII10 N500GB5.4KS_4K AS5733Z-P624G32Mikk AU/NZ LX.RJW02.011 N N320GB5.4KS_4K AS5733Z-P624G32Mikk CH LX.RJW02.004 SO2GBIII10 N320GB5.4KS_4K AS5733Z-P624G50Mikk AU/NZ LX.RJW02.014 N N500GB5.4KS_4K AS5733Z-P624G50Mikk CH LX.RJW02.005 SO2GBIII10 N500GB5.4KS_4K AS5733Z-P624G64Mikk BG LX.RJW0C.001 N N640GB5.4KS AS5733Z-P626G64Mikk WW S2.RJW02.002 SO4GBIII10 N640GB5.4KS_4K Table 7-14. ODD & Wireless LAN1 Model Country P/N ODD Wireless LAN1 AS5733Z-P612G32Mikk MOYO LX.RJW01.002 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P613G25Mikk US LX.RJW02.006 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P613G50Mikk UK LX.RJW02.019 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P614G50Mikk BE LX.RJW02.016 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P614G50Mikk CA LX.RJW02.010 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P614G50Mikk DE LX.RJW02.008 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P614G50Mikk FR LX.RJW02.015 NSM8XS 3rd WiFi 1x1 BGN 7-14 Model Definition and Configuration Table 7-14. ODD & Wireless LAN1 (Continued) Model Country P/N ODD Wireless LAN1 AS5733Z-P614G50Mikk IT LX.RJW02.009 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P614G50Mikk LU LX.RJW02.018 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P614G50Mikk NL LX.RJW02.017 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P614G50Mikk US LX.RJW02.007 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G25Mikk TR LX.RJW08.002 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G32Mikk AU/NZ LX.RJW02.012 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G32Mikk RO LX.RJW0C.002 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G32Mikk RU LX.RJW08.001 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G32Mikk WW S2.RJW02.001 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G32Mikk WW S2.RJW02.003 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G50Mikk AU/NZ LX.RJW02.013 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G50Mikk GCTWN LX.RJW02.001 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G50Mikk SG LX.RJW02.002 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P622G50Mikk SG LX.RJW02.003 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P623G50Mikk RU LX.RJW01.001 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P624G32Mikk AU/NZ LX.RJW02.011 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P624G32Mikk CH LX.RJW02.004 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P624G50Mikk AU/NZ LX.RJW02.014 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P624G50Mikk CH LX.RJW02.005 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P624G64Mikk BG LX.RJW0C.001 NSM8XS 3rd WiFi 1x1 BGN AS5733Z-P626G64Mikk WW S2.RJW02.002 NSM8XS 3rd WiFi 1x1 BGN Table 7-15. NB Chipset, Battery & Adapter Model Country P/N NB Chipset Battery Adapter AS5733Z-P612G32Mikk MOYO LX.RJW01.002 HM55 6CELL2.2 65W AS5733Z-P613G25Mikk US LX.RJW02.006 HM55 6CELL2.2 65W AS5733Z-P613G50Mikk UK LX.RJW02.019 HM55 6CELL2.2 65W AS5733Z-P614G50Mikk BE LX.RJW02.016 HM55 6CELL2.2 65W AS5733Z-P614G50Mikk CA LX.RJW02.010 HM55 6CELL2.2 65W AS5733Z-P614G50Mikk DE LX.RJW02.008 HM55 6CELL2.2 65W AS5733Z-P614G50Mikk FR LX.RJW02.015 HM55 6CELL2.2 65W AS5733Z-P614G50Mikk IT LX.RJW02.009 HM55 6CELL2.2 65W Model Definition and Configuration 7-15 Table 7-15. NB Chipset, Battery & Adapter (Continued) Model Country P/N NB Chipset Battery Adapter AS5733Z-P614G50Mikk LU LX.RJW02.018 HM55 6CELL2.2 65W AS5733Z-P614G50Mikk NL LX.RJW02.017 HM55 6CELL2.2 65W AS5733Z-P614G50Mikk US LX.RJW02.007 HM55 6CELL2.2 65W AS5733Z-P622G25Mikk TR LX.RJW08.002 HM55 6CELL2.2 65W AS5733Z-P622G32Mikk AU/NZ LX.RJW02.012 HM55 6CELL2.2 65W AS5733Z-P622G32Mikk RO LX.RJW0C.002 HM55 6CELL2.2 65W AS5733Z-P622G32Mikk RU LX.RJW08.001 HM55 6CELL2.2 65W AS5733Z-P622G32Mikk WW S2.RJW02.001 HM55 6CELL2.2 65W AS5733Z-P622G32Mikk WW S2.RJW02.003 HM55 6CELL2.2 65W AS5733Z-P622G50Mikk AU/NZ LX.RJW02.013 HM55 6CELL2.2 65W AS5733Z-P622G50Mikk GCTWN LX.RJW02.001 HM55 6CELL2.2 65W AS5733Z-P622G50Mikk SG LX.RJW02.002 HM55 6CELL2.2 65W AS5733Z-P622G50Mikk SG LX.RJW02.003 HM55 6CELL2.2 65W AS5733Z-P623G50Mikk RU LX.RJW01.001 HM55 6CELL2.2 65W AS5733Z-P624G32Mikk AU/NZ LX.RJW02.011 HM55 6CELL2.2 65W AS5733Z-P624G32Mikk CH LX.RJW02.004 HM55 6CELL2.2 65W AS5733Z-P624G50Mikk AU/NZ LX.RJW02.014 HM55 6CELL2.2 65W AS5733Z-P624G50Mikk CH LX.RJW02.005 HM55 6CELL2.2 65W AS5733Z-P624G64Mikk BG LX.RJW0C.001 HM55 6CELL2.2 65W AS5733Z-P626G64Mikk WW S2.RJW02.002 HM55 6CELL2.2 40W 7-16 Model Definition and Configuration CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test. . . . . . . . . . . . . . . . 8-4 8-2 Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire AS5333/AS5733/AS5733Z . Compatibility Test Report released by the Acer Mobile System Testing Department. Test Compatible Components 8-3 Microsoft® Windows® 7 Environment Test 0 Table 8-1. Aspire AS5333/AS5733/AS5733Z Vendor Type Description P/N Adapter 10001023 LITE-ON 65W Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-22AC LV5 LED LF AP.06503.024 10001081 DELTA 40W Adapter DELTA 40W 19V 1.7x5.5x11 Black ADP-40 TH AA, LV5 wall-mounted, OBL LF AP.04001.002 10001081 DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF AP.06501.026 60002015 HIPRO 65W Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-A0652R3B 1LF, LV5 LED LF AP.0650A.012 60026861 LEADER 40W Adapter LEADER 40W 19V 1.7x5.5x11 Black IU40-11190-011S, wall-mounted, LV5+OBL LF AP.04007.002 ALC272X Realtek Audio Codec ALC272X LZ.21000.045 10001063 SONY 6CELL2.2 Battery SONY AS10D Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID:AS10D41 BT.00604.049 60001535 PANASONIC 6CELL2.2 Battery PANASONIC AS10D Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:AS10D51 BT.00605.062 60001921 SANYO 6CELL2.2 Battery SANYO AS10D Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 BT.00603.124 60002162 SIMPLO 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:AS10D71 BT.00607.125 60002162 SIMPLO 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D73 BT.00607.126 60002162 SIMPLO 6CELL2.2 Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D BT.00607.127 60013145 SAMSUNG SDI 6CELL2.2 Battery SAMSUNG AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D61 BT.00606.008 Audio Codec 10004786 REALTEK Battery Camera 8-4 Test Compatible Components Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor Type Description P/N 10001023 LITE-ON 0.3M Liteon 0.3M LT7675AL AM.21400.078 PLM00012 Suyin 0.3M Suyin 0.3M SY_7675_AL AM.21400.109 2-in-1 card reader 2-in-1 card reader CR.21500.030 10001067 INTEL PMDP6100 CPU Intel Pentium Dual-Core P6100 PGA 2.0G 35W K0 Max DDR3-1066 KC.61001.DPP 10001067 INTEL PMDP6200 CPU Intel Pentium Dual-Core P6200 PGA 2.13G 35W K0 Max DDR3-1066 KC.62001.DPP 10001067 INTEL PMDP6300 CPU Intel Pentium Dual-Core P6300 PGA 2.26G 35W K0 Max DDR3-1066 KC.63001.DPP 60001922 TOSHIBA DIGI N750GB5.4KS _4K HDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSXP, 375G/P, Capricorn BS, 4K drive SATA 8MB LF+HF F/W:GN003J KH.75004.001 60001953 TOSHIBA ELEC N250GB5.4KS _4K HDD TOSHIBA 2.5" 5400rpm 250GB MK2559GSXP,Capricorn 3BS, 4K drive, 375G/P SATA 8MB LF+HF F/W:GN003J 4K drive KH.25004.006 60001953 TOSHIBA ELEC N320GB5.4KS _4K HDD TOSHIBA 2.5" 5400rpm 320GB MK3259GSXP, Capricorn 3BS, 375G/P, 4K drive SATA 8MB LF+HF F/W:GN003J 4K KH.32004.005 60001953 TOSHIBA ELEC N500GB5.4KS _4K HDD TOSHIBA 2.5" 5400rpm 500GB MK5059GSXP, Capricron 3BS, 375G/P SATA 8MB LF+HF F/W:GN003J 4K KH.50004.003 60001953 TOSHIBA ELEC N640GB5.4KS _4K HDD TOSHIBA 2.5" 5400rpm 640GB MK6459GSXP, Capricron 3BS, 375G/P SATA 8MB LF+HF F/W:GN003J 4K KH.64004.003 60001994 WD N250GB5.4KS _4K HDD WD 2.5" 5400rpm 250GB WD2500BPVT-22ZEST0,ML320S-AF, 4K drive SATA 8MB LF F/W:01.01A01 4K drive KH.25008.029 60001994 WD N320GB5.4KS _4K HDD WD 2.5" 5400rpm 320GB WD3200BPVT-22ZEST0, ML320S, 4K drive SATA 8MB LF F/W: 01.01A01 KH.32008.022 60001994 WD N500GB5.4KS _4K HDD WD 2.5" 5400rpm 500GB WD5000BPVT-22HXZT1,ML375_AF, 4K drive SATA 8MB LF+HF F/W:01.01A01 KH.50008.021 Card Reader 10000981 MISC CPU HDD Test Compatible Components 8-5 Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor 8-6 Type Description P/N 60001994 WD N640GB5.4KS _4K HDD WD 2.5" 5400rpm 640GB WD6400BPVT-22HXZT1, ML375M SATA 8MB LF F/W: 01.01A01 KH.64008.005 60001994 WD N750GB5.4KS _4K HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22HXZT1, ML375M, 4K drive SATA 8MB LF F/W:01.01A01 KH.75008.009 60002005 HGST SG N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.25007.016 60002005 HGST SG N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.32007.008 60002005 HGST SG N500GB5.4KS HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.50007.010 60002005 HGST SG N640GB5.4KS _4K HDD HGST 2.5" 5400rpm 640GB HTS547564A9E384,Jet B, 375G/P SATA 8MB LF+HF F/W:DA3872 KH.64007.003 60002005 HGST SG N750GB5.4KS HDD HGST 2.5" 5400rpm 750GB Dummy P.N SATA 8MB LF+HF F/W: 0000 KH.75007.005 60002005 HGST SG N750GB5.4KS _4K HDD HGST 2.5" 5400rpm 750GB HTS547575A9E384, Jet B, 375G/P SATA 8MB LF F/W:DA3872 KH.75007.004 60002036 SEAGATE N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS, 9HH132-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1 KH.25001.019 60002036 SEAGATE N320GB5.4KS HDD SEAGATE 2.5" 5400rpm 320GB ST9320310AS,9RN132-188, Cameron 320G/P SATA 8MB LF F/W:0001SDM1 KH.32001.019 60002036 SEAGATE N320GB5.4KS _4K HDD SEAGATE 2.5" 5400rpm 320GB ST320LT020 /9YG142-188, Sapta 15,320G/P SATA 8MB LF+HF F/W:0001SDM1 KH.32001.021 60002036 SEAGATE N500GB5.4KS HDD SEAGATE 2.5" 5400rpm 500GB ST9500325AS,9HH134-189, Wyatt with new pcb SATA 8MB LF F/W:0001SDM1 KH.50001.017 60002036 SEAGATE N640GB5.4KS HDD SEAGATE 2.5" 5400rpm 640GB ST9640320AS,9RN134-189, Cameron, 320G/P SATA 8MB LF F/W:0001SDM1 KH.64001.004 Test Compatible Components Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor Type Description P/N N750GB5.4KS _4K HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 KH.75001.011 AC7T_A10B Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer Texture KB.I170A.143 BCM57780 Broadcom BCM57780 NI.22400.047 10001038 CMO NLED15.6WX GAG LED LCD CMO 15.6"W WXGA Glare N156B6-L0B LF 220nit 8ms 650:1 LK.1560D.010 60002215 SAMSUNG NLED15.6WX GAG LED LCD SAMSUNG 15.6"W WXGA Glare LTN156AT02-A11 LF 220nit 8ms 500:1 LK.15606.012 60003089 LG NLED15.6WX GAG LED LCD LPL 15.6''W WXGA Glare LP156WH4-TLA1 LF 220nit 16ms 500:1 LK.15608.015 60003316 AUO NLED15.6WX GAG LED LCD AUO 15.6"W WXGA Glare B156XW02 V6 LF 200nit 8ms 400:1 LK.15605.019 60001993 NANYA SO1GBIII13 Memory NANYA SO-DIMM DDRIII 1333 1GB NT1GC64BH4B0PS-CG LF 128*16 0.055um KN.1GB03.034 60001993 NANYA SO2GBIII13 Memory NANYA SO-DIMM DDRIII 1333 2GB NT2GC64B88B0NS-CG LF 256*8 0.055um KN.2GB03.021 60001993 NANYA SO4GBIII13 Memory NANYA SO-DIMM DDRIII 1333 4GB NT4GC64B8HB0NS-CG LF 256*8 0.055um KN.4GB03.005 60002000 UNIFOSA SO1GBIII13 Memory UNIFOSA SO-DIMM DDRIII 1333 1GB GU672203EP0200 LF 128*8 0.065um KN.1GB0H.017 60002041 QIMONDA SO1GBIII10 Memory NONE REG-ECC DDRIII 1066 1GB phantom p/n LF KN.1GB00.003 60002215 SAMSUNG SO2GBIII10 Memory NONE SO-DIMM DDRIII 1066 2GB dummy 1066 LF KN.2GB00.001 60004668 ELPIDA SO2GBIII13 Memory ELPIDA SO-DIMM DDRIII 1333 2GB EBJ20UF8BCS0-DJ-F LF 256*8 46nm KN.2GB09.010 60002036 SEAGATE Keyboard 60004864 DARFON LAN 610112 BROADCOM LCD MEM Test Compatible Components 8-7 Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor Type Description P/N 60004668 ELPIDA SO4GBIII10 Memory NONE SO-DIMM DDRIII 1066 4GB dummy P/N LF KN.4GB00.001 60004668 ELPIDA SO4GBIII13 Memory ELPIDA SO-DIMM DDRIII 1333 4GB EBJ41UF8BCS0-DJ-F LF 256*8 46nm KN.4GB09.002 60024207 KINGSTONFAR EAST SO1GBIII13 Memory KINGSTON SO-DIMM DDRIII 1333 1GB ACR128X64D3S1333C9 LF 128*8 0.065um KN.1GB07.004 60024207 KINGSTONFAR EAST SO2GBIII13 Memory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128*8 0.065um KN.2GB07.004 HM55 NB Chipset Intel CS BD82HM55 KI.G5501.002 10001070 PHILIPS NSM8XS ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A5SH LF+HF W/O bezel SATA With TI + Rohm Solution (HF + Windows 7) KU.0080F.014 60001535 PANASONIC NSM8XS ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8A0 LF W/O bezel SATA (HF + Windows 7) Foxconn Yentai Facotry KU.00807.075 60001535 PANASONIC NSM8XS ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8B0 LF W/O bezel SATA (HF + ZP) Foxconn Yentai Facotry KU.00807.078 60001922 TOSHIBA DIGI NSM8XS ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F LF W/O bezel AC01 SATA Fix PowerDVD 10 Issue (HF + Windows 7) KU.00801.041 60001939 PIONEER NSM8XS ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD10RS LF W/O bezel 1.00 SATA KU.00805.049 60003901 HITACHI EAST NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF + Windows 7) KU.0080D.057 610105 HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT32N (R5-2) LF W/O bezel SATA with Renesas solution + PCC LD (HF + Windows 7) KU.0080D.055 NB Chipset 10001067 INTEL ODD SB Chipset 8-8 Test Compatible Components Table 8-1. Aspire AS5333/AS5733/AS5733Z (Continued) Vendor 9999995 ONE TIME VENDER Type Description P/N N N KI.22800.011 UMA UMA (Intel) KI.23200.038 PIFA PIFA LZ.23500.006 10001018 HON HAI 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB125 1x1 BGN NI.23600.085 10001018 HON HAI 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 IPA 1x1 BGN NI.23600.090 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB95 1x1 BGN (HM) WN6601AH NI.23600.070 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB125 1x1 BGN NI.23600.086 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Reltek RTL8188CE 1x1 BGN NI.23600.088 10001067 INTEL INT100H Lan Intel WLAN 100BN.HMWG Crane Peak 1x1 BGN KI.CNH01.002 23707801 FOXCONN TW 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) T77H121.01 NI.23600.068 23707801 FOXCONN TW 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 1x1 BGN (HM) T77H194.00 NI.23600.076 VGA Chip 10001067 INTEL WiFi Antenna 10000105 WNC Wireless LAN Test Compatible Components 8-9 8-10 Test Compatible Components CHAPTER 9 Online Support Information Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 9-2 Online Support Information Introduction 0 This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service BIOS guides for all models updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveller’s Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all technical queries. We are always looking for ways to optimize and improve our services, so do not hesitate to direct any suggestions or comments to us. Online Support Information 9-3 9-4 Online Support Information
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