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2014-12-12
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Acer M5 481/481G/481T/481TG SERVICE GUIDE Revision History Refer to the table below for the updates made to this service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. There are no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. The software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. ii Conventions The following conventions are used in this manual: ! WARNING: Indicates a potential for personal injury. ! CAUTION: Indicates a potential loss of data or damage to equipment. + IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. NOTE: NOTE: Follow local regulations for battery and circuit board disposal. Batteries and Circuit Boards >10 cm² have been highlighted in yellow. The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example: [01] The server has been stopped User input (text that represents information entered by a computer user, such as command names, option letters, and words) are shown in constant width bold. Variables contained within user input are shown in angle brackets (< >). Example: At the prompt, type run-m Keyboard keys are shown in bold italics. Example: After entering data, press Enter. iii General Information This service guide provides all technical information relating to the basic configuration for Acer global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide further technical details. When ordering FRU parts: Check the most up-to-date information available on your regional Web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts for repair and service of customer machines. iv 0 CHAPTER 1 Hardware Specifications Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1-8 1-8 1-20 CHAPTER 2 System Utilities BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove HDD Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing BIOS Password. . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 2-3 2-4 2-4 2-15 2-20 2-20 2-21 2-23 2-23 CHAPTER 3 Maintenance Procedures Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Machine Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ODD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lower Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard Backlight Removal. . . . . . . . . . . . . . . . . . . . . . . . Keyboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch Pad Bracket Removal . . . . . . . . . . . . . . . . . . . . . . . . Audio Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIMM Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RTC Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Combo Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . Solid State Disk Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 3-3 3-3 3-3 3-4 3-5 3-5 3-6 3-8 3-10 3-11 3-12 3-14 3-16 3-18 3-19 3-20 3-22 v MIC Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery Pack Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hard Disk Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Bezel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fan Thermal Assembly Removal . . . . . . . . . . . . . . . . . . . . . LCD Hinge Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Bracket Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Module Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD LVDS Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CCD Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mainboard Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Antenna Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speaker Modules Removal. . . . . . . . . . . . . . . . . . . . . . . . . . Machine Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ODD Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . Lower Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard Backlight Installation . . . . . . . . . . . . . . . . . . . . . Keyboard Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch Pad Bracket Installation . . . . . . . . . . . . . . . . . . . . . . Audio Module Installation. . . . . . . . . . . . . . . . . . . . . . . . . . Audio Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . DIMM Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RTC Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Combo Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . Solid State Disk (SSD) Installation . . . . . . . . . . . . . . . . . . . . MIC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery Pack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . Audio Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . Fan Thermal Assembly Installation . . . . . . . . . . . . . . . . . . . Audio Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Bracket Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Panel Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LVDS Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CCD Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speaker Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 3-25 3-27 3-29 3-32 3-33 3-35 3-37 3-38 3-41 3-42 3-43 3-45 3-46 3-47 3-47 3-49 3-51 3-52 3-53 3-54 3-55 3-57 3-58 3-59 3-60 3-62 3-63 3-65 3-67 3-69 3-70 3-72 3-73 3-74 3-76 3-78 3-79 3-81 3-82 CHAPTER 4 Troubleshooting Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 vi General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 4-14 4-14 4-15 CHAPTER 5 Jumper and Connector Locations Jumper and Connector Locations . . . . . . . . . . . . . . . . . . . . . . . 5-3 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 6-4 6-8 6-14 CHAPTER 7 Model Definition and Configuration M5-481T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 M5-481TG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . 8-4 Acer M5 481/481G/481T/481TG . . . . . . . . . . . . . . . . . . . . . . 8-4 CHAPTER 9 Online Support Information Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 vii viii CHAPTER 1 Hardware Specifications 1-2 Hardware Specifications and Configurations Features 0 The following is a summary of the computer’s many features: Operating System Genuine Windows® 7 Professional 64-bit Genuine Windows® 7 Professional 32-bit Genuine Windows® 7 Home Premium 64-bit Genuine Windows® 7 Home Basic 64-bit 0 CPU and Chipset 0 Acer M5 481/481T Intel® Core™ i5-3317U processor (3 MB L3 cache, 1.70GHz with Turbo Boost up to 2.60/2.80 GHz, DDR3 1600 MHz, 17 W), supporting Intel® 64 architecture, Intel® Smart Cache Intel® Core™ i5-2467M processor (3 MB L3 cache, 1.60 GHz with Turbo Boost up to 2.30 GHz, DDR3 1333 MHz, 17 W), supporting Intel® 64 architecture, Intel® Smart Cache Intel® Core™ i3-2377M processor (3 MB L3 cache, 1.50 GHz, DDR3 1333 MHz, 17 W), supporting Intel® 64 architecture, Intel® Smart Cache Mobile Intel® HM77 Express Chipset Acer M5 481G/481TG Intel® Core™ i7-3517U processor (4 MB L3 cache, 1.90 with Turbo Boost up to 3.0 GHz, DDR3 1600 MHz, 17 W), supporting Intel® 64 architecture, Intel® Smart Cache Intel® Core™ i5-3317U processor (3 MB L3 cache, 1.70 GHz with Turbo Boost up to 2.60 GHz, DDR3 1600 MHz, 17 W), supporting Intel® 64 architecture, Intel® Smart Cache Intel® Core™ i5-2467M processor (3 MB L3 cache, 1.60 GHz with Turbo Boost up to 2.30 GHz, DDR3 1333 MHz, 17 W), supporting Intel® 64 architecture, Intel® Smart Cache Intel® Core™ i3-2377M processor (3 MB L3 cache, 1.50 GHz, DDR3 1333 MHz, 17W), supporting Intel® 64 architecture, Intel® Smart Cache Memory 0 Single-channel DDR3 SDRAM support: Up to 4 GB of DDR3 system memory, upgradable to 6 GB using on soDIMM module (64-bit OS) On-board memory 2G Hardware Specifications and Configurations 1-1 Display 14" 0 HD 1366 x 768 resolution, Acer CineCrystal™ LED-backlit TFT LCD Audio 0 High-definition Two audio support built-in Acer 3DSonic stereo speakers MS-Sound Built-in compatible microphone Graphics 0 Simultaneous 16.7 multi-monitor display support million colors MPEG-2/DVD WMV9 decoding (VC-1) and H.264 (AVC) decoding HDMI® (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Acer M5 481/481T 0 Intel® HD Graphics 3000 with up to 1760 MB Dynamic Video Memory (128 MB of dedicated system memory), supporting Microsoft® DirectX® 10.1 Dual independent display support External resolution / refresh rates: ® HDMI port up to 1920 x 1080: 60 Hz MPEG-2/DVD WMV9 decoding (VC-1) and H.264 (AVC) decoding Intel® HD Graphics 4000 with up to 1760 MB Dynamic Video Memory (128 MB of dedicated system memory, up to 1632 MB of shared system memory), supporting Microsoft® DirectX® 10.1 Triple independent display support External VGA resolution / refresh rates: port up to 2048 x 1536: 75 Hz ® HDMI MPEG-2 port up to 1920 x 1080: 60 Hz decoding Acer M5 481G/481TG 0 NVIDIA® ® GeForce® GT 640M LE with 1 GB of dedicated GDDR5 VRAM, supporting NVIDIA CUDA™, PhysX™, PureVideo® HD technology, OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 4.1, OpenCL™ 1.1 Triple 1-2 independent display support Hardware Specifications and Configurations External resolution / refresh rates: HDMI® port up to 1920 x 1080: 60 Hz MPEG-2/DVD WMV9 decoding (VC-1) and H.264 (AVC) decoding MPeG-4 Part 2 DivX® decoding Storage 0 Hard disk drive 320/500/640/750 GB or larger 2-in-1 card reader, supporting: Secure Digital™ (SD) Card, eXtended-Capacity (SDXC) and UH104 Optical Media Drive 0 8X DVD-Super Multi double-layer drive: Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 5X DVD-RAM Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-R DL, 6X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam 0 Acer Video Conference, featuring: Integrated Acer Crystal Eye webcam with 1280 x 1024 resolution Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE) technology, supporting 640 x 480 resolution online video calls Wireless Networking 0 WLAN and Bluetooth Combo: WLAN+BT Acer Combo InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology Dimension and Weight 0 Dimensions 376.8 (W) x 253 (D) x 33.8/23.1 (H) mm (14.69 x 9.86 x 1.31/0.92 inches) with 6-cell battery pack 376.8 (W) x 253 (D) x 33.8/23.1 (H) mm (14.69 x 9.86 x 1.31/0.92 inches) with 9-cell battery pack Weight 1.95 kg (4.30 lbs.) for models with HDD 1.85 kg (4.08 lbs.) for models with SSD Hardware Specifications and Configurations 1-3 Security 0 Acer ProShield is a suite of essential security and manageability tools included in our business notebooks and desktops. It's a single-client console application that integrates key security and management features under a unified user interface. The following modules are available with Acer ProShield Security Manager and can be configured via software setup: BIOS Password, Boot Order, and Import/Export BIOS Settings under Acer ProShield BIOS-Settings Module File Encryption & Decryption and Personal Secure Drive under Acer ProShield Data Protection Module File BIOS Shredder under Acer ProShield Data Removal Module user, supervisor, HDD passwords Kensington lock slot Power Adapter 0 ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes 3-pin 95 65 W AC adapter (W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches) 216 g (0.47 lbs.)13 with 180 cm DC cable Battery 0 54Wh 4850 mAh 3-cell Li-ion battery pack Battery life: 8 hours ENERGY STAR® Input and Control 0 Keyboard 105-/106-/109-key Acer FineTip keyboard with backlight, international language support. Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down Input and Output 2-in-1 Two card reader (SD™, MMC) USB 3.0 ports (1 x power-off charging) HDMI® port with HDCP support Headphone/speaker 1-4 0 jack Hardware Specifications and Configurations Microphone-in Ethernet DC-in jack (RJ-45) port jack for AC adapter Special Keys and Controls S3 0 Fast resume iRST Fast (FFS) boot Deep S3 Diskeeper ADPS Smart Intel timer Anti-thief/IPT AGPS ENERGY STAR® Environment 0 Temperature Operating: 5°C ~ 35°C Non-operating: -20°C ~ 65°C Humidity (non-condensing) Operating: 20% to 80% Non-operating: 20% to 80% Options and Accessories 2/4 0 GB DDR3 soDIMM module 3-pin 65 W AC adapter HDMI to VGA cable Quality and Reliability Tests Temperature Hinge 0 and humidity life Weight and pressure Acoustics Spillage Free drop Shock and vibration Electrostatic discharge immunity Keyboard-switch MTBF life (mean time between failures) Hardware Specifications and Configurations 1-5 Warranty 0 One-year International Travelers Warranty (ITW) Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management ® Adobe Flash® Player 11.x ® Adobe Reader® 10.x AUPEO! Bing™ (US only) Bar BookLive (Japan only) Evernote (except Japan) Internet Explorer 9 Kobo™ (Australia, Canada, New Zealand, United Kingdom only) Microsoft® Office Starter 2010: Includes limited-functionality Microsoft® Word and Excel with advertising; no PowerPoint or Outlook. Buy Office 2010 to use the full-featured software. (except Japan) Microsoft® Office Personal 2010 (Japan only, subject to customer request) newsXpresso NOOK for PC (US only) Norton™ Online Backup Windows Live™ Essentials1 Security Acer Theft Shield McAfee® Internet Security Suite Trial17 MyWinLocker®1 (except China, Hong Kong) Multimedia Acer NTI clear.fi1 Media Maker™ Cyberlink® MediaEspresso Gaming Acer Games powered by WildTangent®1 (except China, Hong Kong, Japan, Korea) Fooz Kids (except Japan) Communication and ISP Acer Crystal Eye Acer Video Conference Manager1 ® Microsoft 1-6 Silverlight™ Hardware Specifications and Configurations Skype™ Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater eBay® shortcut1 (Australia, Austria, Canada, France, Germany, Italy, India, Ireland, Mexico, Netherlands, Philippines, Poland, Russia, Singapore, Spain, Switzerland, United States, United Kingdom only) Eurosport Player Standard Eurosport Player Olympic Edition ExpressCache™1 McAfee Anti-Theft shortcut (except China) Netflix shortcut1 (Canada, Latin America, United States only) Sleep Memory Optimizer1 Smart Timer1 Starsoftcomm ZDL shortcut (China only) Hardware Specifications and Configurations 1-7 Notebook Tour 0 Top View 0 1 8 7 6 5 Figure 1-1. 4 3 2 Top View Table 1-1. Top View No 1-8 Icon Item Description 1 Integrated webcam Web camera for video communication (only for certain models). 2 Power button / indicator Turns the computer on and off. Indicates the computer's power status. 3 Microphone Internal microphone for sound recording. 4 Click buttons (left and right) The left and right buttons function like the left and right mouse buttons. Hardware Specifications and Configurations Table 1-1. Top View (Continued) No Icon Item Description 5 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 6 Keyboard For entering data into your computer. 7 Speaker toggle Turns the speakers on and off. 8 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by model). Hardware Specifications and Configurations 1-9 Closed Rear View 0 1 Figure 1-2. 2 3 4 5 6 Front View Table 1-2. Front View No Icon Item Description 1 DC-in jack Connects to an AC adapter. 2 USB 3.0 port Connects to USB 3.0 devices (e.g., USB mouse, USB camera). 3 USB 3.0 port + USB Charging Connects to USB 3.0 devices (e.g., USB mouse, USB camera). 4 HDMI port Supports high-definition digital video connections. 5 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 6 Kensington lock slot Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. 1-10 Hardware Specifications and Configurations Closed Front View 0 3 Figure 1-3. 2 1 Front View Table 1-3. Front View No Icon 1 Item Description Battery indicator Indicates the computer's battery status. Charging: The light shows amber when the battery is charging. Fully charged: The light shows blue when in AC mode. Power indicator Indicates the computer's power status. 2 Power button / indicator Turns the computer on and off. Indicates the computer's power status. 3 Microphone Internal microphone for sound recording. NOTE: The front panel indicators are visible even when the computer cover is closed. Hardware Specifications and Configurations 1-11 Left View 0 1 Figure 1-4. 2 3 4 Left View Table 1-4. Left View No Icon Item Description 1 Optical drive Internal optical drive; accepts CDs or DVDs. 2 Optical drive access indicator Lights up when the optical drive is active. 3 Optical drive eject button Ejects the optical disc from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off. NOTE: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. 1-12 Hardware Specifications and Configurations Right View 0 1 Figure 1-5. 2 Right View Table 1-5. Right View No 1 Icon Item 2-in-1 card reader Description Accepts Secure Digital (SD) NOTE: Push to remove/install the card. Only one card can operate at any given time. 2 Combo (Headphones/speaker /MIC) jack Connects to audio devices (e.g., speakers, headphones, mic). NOTE: Supports compatible 3.5 mm headsets with built-in microphone (e.g. Acer smart handheld headsets). Hardware Specifications and Configurations 1-13 Touchpad Basics 0 1 3 Figure 1-6. Move 2 Touchpad finger across the Touchpad (1) to move the cursor. Press the right (2) and left(3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse. Tapping on the Touchpad is the same as clicking the left button. Table 1-6. Touchpad Function Main TouchPad (1) Right Button (2) Left Button (3) Execute Tap twice (at the same speed as double-clicking a mouse button). Quickly click twice. Select Tap once. Click once. Drag Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor. Click and hold, then use finger on the Touchpad to drag the cursor. Access context menu Click once. NOTE: When using the TouchPad, keep it - and fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness. 1-14 Hardware Specifications and Configurations Using the Keyboard Figure 1-7. 0 Keyboard Lock Keys The keyboard has three lock keys which can be toggled on and off. (Table 1-7) Table 1-7. Keyboard Lock Keys Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock + When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when doing a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock + When Scroll Lock is on, the screen moves one line up or down when the up or down arrow keys are pressed respectively. Scroll Lock does not work with some applications. The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the key caps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. (Table 1-8) Table 1-8. Embedded Numeric Keypad Desired access Num Lock on Num Lock off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold while using cursor-control keys. Hold while using cursor-control keys. Main keyboard keys Hold while typing letters on embedded keypad. Type the letters in a normal manner. Hardware Specifications and Configurations 1-15 Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-9. Windows Keys Key Windows Logo key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions. Functions supported by Windows XP, Windows Vista, and Windows 7: : Open or close the Start menu + R: Open the Run dialog box + M: Minimizes all windows Shift + + M: Undo minimize all windows + F1: Show the help window + E: Open Windows Explorer + F: Search for a file or folder + D: Show the desktop Ctrl + + F: Search for computers (if you are on a network) + L: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) Ctrl + + Tab: Moves focus from Start menu, to the Quick Launch toolbar, to the system tray (use or to move focus to items on the Quick Launch toolbar and the system tray) + Tab: Cycle through programs on the taskbar + Break: Display the System Properties dialog box Functions supported by Windows XP: + Break: Show the System Properties dialog box + U: Open Ease of Access Center Application key 1-16 This key has the same effect as clicking the right mouse button; it opens the application's context menu. Hardware Specifications and Configurations Hotkeys 0 Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. Figure 1-8. Keyboard Hotkeys To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination. Table 1-10. Keyboard Hotkeys Hotkey Icon Function Description + Communication switch Enables/disables the computer’s communication devices. (Communication devices may vary by configuration.) + Sleep Puts the computer in Sleep mode. + Display toggle Switches display output between the display screen, external monitor (if connected) and both. + Screen blank Turns the display screen backlight off to save power. Press any key to return. + Touchpad toggle Turns the touchpad on and off. + Speaker toggle Turns the speakers on and off. + Keyboard backlight Turns the keyboard backlight on and off. Hardware Specifications and Configurations 1-17 Table 1-10. Hotkey Keyboard Hotkeys (Continued) Icon Function Description + <> Brightness up Increases the screen brightness. + < > Brightness down Decreases the screen brightness. + <> Volume up Increases audio volume. + <> Volume down Decreases audio volume. + Play/Pause Plays or pauses media files + Stop Stops media file + Previous Plays the previous media file in the play sequence + Next Plays the next media file in the play sequence 1-18 Hardware Specifications and Configurations Figure 1-9. Hardware Specifications and Configurations DMIC P15 CCD Conn. Max. 2G P14 USB2.0 *2 USB3.0 *2 256MB*16 USB2.0 Memory Down P23 Speaker Azalia P8 MIC/HP JACK IHDA RTC USB2.0 DMI LPC P22 K/B Con. P15 HALL SENSOR EM-6781-T3 NVIDIA GPU Fan Driver P24 2M+4M P8 SPI ROM X'TAL 25MHz P19 HDMI PCIE-2 PCIE-3 PCIE-8 P27,28,29,30,31,32 N13P-GV 1GB (128Mb x 32 IO x 4 pcs) X'TAL 32.768KHz 2.5GT/s PCIE Touch Pad Con. P19 SPI PCI-E x1 PCI-E x1 Display WPCE885 EC LPC P7, 8, 9, 10, 11, 12 PCH BGA 989 eDP PCI-E X16 DMI(x4) DMI Panther Point FDI P2,3,4,5,6 Ivy Bridge BGA 1023 17W FDI PCI-E x1 USB3.0 SATA SATA IMC W25X16VSS1G SPI FLASH P8 USB2.0 BATTERY USB3.0(USB2.0) USB3.0(USB2.0) Dual Channel DDR III 1333/1600 MHZ ALC271-VB6 AUDIO CODEC Daugther board P19 (Charger)P23 USB Port P23 USB Port USB Port P21 SATA - ODD P20 SATA - HDD P20 mSATA - HDD P13 DDRIII-SODIMM1 X'TAL 25MHz P17 P32 P38 +VGPU_CORE P31 USB-10 3V/5V Batery Charger RTS5209-GR Cardreader controller P19 Daugther board GIGA LAN BCM57780 X'TAL 27.0MHz P15 +VGPU_IO +1.8V/+1V +1.05V P38 P37 P34 P18 P19 Cardreader Conn.(2in1) RJ45 Conn. MINI CARD WLAN+BT P16 HDMI Conn. eDP Conn. P37 P33 P33 P37 Thermal Protection Discharger CPU core +VGFX_AXG System Block Diagram 0 System Block Diagram 1-19 Specification Tables 0 Computer specifications Item Metric Imperial Dimensions Length 24.5 cm 9.65 in Width 34.0 cm 13.39 in Height (front to rear) 2.0 cm 0.81 in Weight (equipped with optical drive, hard drive, and battery) 1.95 kg 4.30 lbs Input power Operating voltage 19V Operating current 65W Temperature Operating (not writing to optical disc) 0°C ~ 32°C 32°F ~ 95°F Operating (writing to optical disc) 5°C ~ 35°C 41°F ~ 95°F Nonoperating -20°C ~65°C -4°F ~ 140°F Relative humidity Operating 20% to 80% Nonoperating 20% to 80% Maximum altitude (unpressurized) Operating -15 to 3,048m -50 to 10,000ft Nonoperating -15 to 12,192m -50 to 40,000ft Shock Operating 105G, 2 ms, half-sine Nonoperating 220 G, 2 ms, half-sine Random vibration Operating 0.6G/5~500HZ/30min per axis Nonoperating 1.5G/5~500HZ/30 min per axis NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 1-20 Hardware Specifications and Configurations System Board Major Chips Item Specification Core logic Intel Sandy Bridge Dual-Core PGA SV (i3/5/i7) processor (Mobile Intel® HM77 Express Chipset) VGA NVidia N13P-LP LAN BCM57780 USB 3.0 2 Port USB Super I/O controller Nuvoton NPCE791C Bluetooth See Wireless Wireless Broadcom 43228+20702 PCMCIA N/A Audio codec Realtek ALC271VBG Card reader Realtek RTS5209 (Same As Previous) Processor Item Specification CPU type Intel Sandy Bridge (Dual Core) processor CPU package rPGA988B Core Logic Four or two execution cores A 32-KB instruction and 32-KB data first-level cache (L1) for each core A 256-KB shared instruction/data second-level cache (L2) for each core Up to 8-MB shared instruction/data third-level cache (L3), shared among all cores Chipset HM77 Hardware Specifications and Configurations 1-21 Processor Specifications Item CPU Speed (GHz) Cores/ Threads Bus Speed Mfg Tech (nm) Cache Size Package Voltage (FSB/ DMI/QBI) i3-2377M 1.50 2/4 5GT (DMI) 32nm 3MB BGA1023 17W i5-2467M 1.60 2/4 5GT (DMI) 32nm 3MB BGA1023 17W i5-3317U 1.70 2/4 5GT (DMI) 32nm 3MB BGA1023 17W I7-3517U 1.90 2/4 5GT (DMI) 32nm 4MB BGA1023 17W CPU Fan True Value Table (Tj=85) CPU Temperature Fan Speed (RPM) SPL Spec (dBA) Fan On = 35°C; Fan Off = 30°C 2600 28 Fan On = 43°C; Fan Off = 39°C 3150 31 Fan On = 53°C; Fan Off = 48°C 3450 34 Fan On = 63°C; Fan Off =58°C 3800 37 Fan On = 75°C; Fan Off = 69°C 4050 40 Fan On = 80°C; Fan Off = 77°C 5V N/A Throttling 50%: On= 82°C; OFF= 77°C OS shut down at 85°C; H/W shut down at 85°C CPU Fan True Value Table (Tj=100) CPU Temp Fan Speed (RPM) SPL Spec (dBA) Fan On = 35°C; Fan Off = 30°C 2600 28 Fan On = 43°C; Fan Off = 39°C 3150 31 Fan On = 53°C; Fan Off = 48°C 3450 34 Fan On = 70°C; Fan Off = 60°C 3800 37 Fan On = 88°C; Fan Off = 81°C 4050 40 Fan On = 95°C; Fan Off = 93°C 5V N/A 1-22 Throttling 50%: On= 97°C; OFF= 93°C OS shut down at 100°C; H/W shut down at 100°C Hardware Specifications and Configurations GPU Fan True Value Table (Tj=105) CPU Temp Fan Speed (RPM) SPL Spec (dBA) Fan On = 35°C; Fan Off = 30°C 2600 28 Fan On = 43°C; Fan Off = 39°C 3150 31 Fan On = 53°C; Fan Off = 48°C 3450 34 Fan On = 70°C; Fan Off = 60°C 3800 37 Fan On = 88°C; Fan Off = 81°C 4050 40 Fan On = 95°C; Fan Off = 93°C 5V N/A Throttling 50%: On= 97°C; OFF= 93°C OS shut down at 100°C; H/W shut down at 100°C System Memory Item Specification Memory controller Built in at CPU Memory size DDRIII 1GB, 2GB, 4GB DIMM socket number 1 Supports memory size per socket 4GB Supports maximum memory size Total 6GB Supports DIMM type SODIMM Supports DIMM Speed DDRIII Support DIMM voltage 1.5V Supports DIMM package 20 4-pins DDR3-SODIMM Memory Combinations On-board (MB) Slot 1(MB) Total Memory (MB) 2048 0 2048 2048 1024 3072 2048 2048 4096 2048 4096 6144 Hardware Specifications and Configurations 1-23 Video Interface Item Specification Chipset NVidia N13P-LP Package 973-pins BGA Interface PCIE X 16 Compatibility Fully compliant with PCI Express Base Specification Rev. 2.1 Support CRT/LVDS/HDMI/DP interface (concurrent) Dual-channel LVDS interface support: single channel 24 bpp dual link HDCP compliance embed-in Direct X 11 and Shader Model 5.0 OpenGL 3.2 NVIDA® Ageia PhysXTM technology NVIDA® CUDA technology LVDS / Engine and Memory / DP Spread Spectrum Support The following video formats are supported MPEG-2 MPEG-4 Part 2 Advanced Simple Profile H.264 SVC codec support VC1 DivX version 3.11 and later MVC Sampling rate 60Hz BIOS Item Specification BIOS vendor Insyde BIOS Version 1.02 BIOS ROM type EEPRom BIOS ROM size 4M Features uEFI LAN Interface Item Specification LAN Chipset BCM57780 LAN connector type RJ-45 LAN connector location Left side Features Supports 10/100/1000 1-24 Hardware Specifications and Configurations Keyboard Item Specification Type New Acer BW7T_A10B FinteTip keyboard Total number of keypads US, UK 129 keys, JP 132 keys Windows logo key Yes Internal & external keyboard work simultaneously Plug USB keyboard to the USB port directly: Yes Features Support Application keys for Windows Vista / Windows 7 Multi-Langue support Hard Disk Drive (AVL components) Item Specification Vendor & Model Name HGST 2.5" 5400rpm 320GB HTS543232A7A 384 SEAGATE 2.5" 5400rpm 320GB 9WS14C-188 ST320LT012 HGST 2.5" 5400rpm 320GB HTS545032A7E 380 WD 2.5" 5400rpm 320GB WD3200LPVT-2 2G33T0 Capacity (GB) 250 320 500 640 Bytes per sector 512 512 512 512 Data heads 2 2 4, 3 4, 4 Disks 1 1 2 2 Spindle speed (RPM) 5400 Drive Format Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate (Mbits / sec, max) 3.0, 3.0 3.0, 3.0 3.0, 3.0 3.5, 3.0 Media data transfer rate (Mbytes/sec max) 875, 300 875, 300 875, 300 464 -1148 Mbytes/s, 97 DC Power Requirements Voltage tolerance 5V ± 5% Hardware Specifications and Configurations 1-25 Solid State Disk (SSD) Item Specification Vendor & Model Name PHISON SSD NAND Capacity (GB) 20GB LiteOn LMT-64 SanDisk SSD U100 SSD X100 128, 256, 512GB Performance Specifications Form Factor 2.5” 7.0mm Buffer size 64MB Interface SATA (1.5/3 Gbps), mDDR DC Power Requirements Voltage tolerance 1-26 3.3V 5V Hardware Specifications and Configurations Super-Multi Drive Item Specification Vendor & Model name ODD HLDS Super-Multi DRIVE 9.0mm Tray 8X GU61N LF+HF W/O bezel SATA Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Max 3.6 (24x) Sustained: Max 10.08Mbytes/sec Buffer Memory 1.5MB Interface SATA Applicable disc format DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD±R Dual DVD-RAM CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 CD-R (Orange Book Part ‡U) CD-RW & HSRW (Orange Book Part‡V Volume1 & Volume2) Super Audio CD (SACD) Hybrid type US & US+ RW (US 32X CD-RW Disc recording disable) Loading mechanism Drawer (Solenoid Open) Power Requirement Input Voltage DC +5V ± 5% Hardware Specifications and Configurations 1-27 Item Specification Super-Multi Drive (continue) Vendor & Model name TSST TS-L633F Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: CD-ROM inside: 1.5 CD-ROM outside: 3.6 Sustained: DVD-R inside: 2.7 DVD-R outside: 10.8 DVD+R inside: 3.24 DVD+R outside: 10.8 Buffer Memory 1.5MB Interface SATA Applicable disc format KODAK PhotoCD Single and Multi-session CD Extra (CDPLUS) Video CD CD text data (Read/Write) CD-R discs (Read/Write) CD-RW discs (Read/Write) DVD-ROM DVD-R Ver.2.0 &2.1 for General (Read/Write) DVD-R DL Ver.3.0 (Read/Write) DVD-RW Ver.1.0&1.1&1.2 (Read/Write) DVD+R Ver.1.3 (Read/Write) DVD+R DL Ver1.0&1.1 (Read/Write) DVD+RW Ver.1.3 (Read/Write) DVD+RW high speed Ver.1.0 (Read/Write) DVD-RAM Ver.2.0&2.1&2.2 (*1) Loading mechanism Electrical Release (Release Button) Release by ATAPI command Emergency Release Power Requirement Input Voltage 1-28 5V +/- 5% (Operating) Hardware Specifications and Configurations Blu-Ray Drive (N/A) Items Specifications Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage LED 14” Item Specification Vendor/Model name AUO B156XW02 V3 Screen Diagonal (mm) 394.91 Active Area (mm) 344.23 x 193.54 Display resolution (pixels) 1366(H) x 768(V) Pixel Pitch (mm) 0.2588 x0.2588 Typical White Luminance (cd/m2) also called Brightness 200 typ. (5 points average) 170 min. (5 points average) Contrast Ratio 400 typ Response Time (Optical Rise Time/Fall Time) msec 8 typ / 16 Max Typical Power Consumption (watt) 5.6 max. (Include Logic and Blu power) Weight (without inverter) 450 max. Physical Size (mm) 359.3 x 209.5 (typical) 360 x 210 x 5.5 (max) Electrical Interface 1 channel LVDS Viewing Angle (degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10 (Lower) 45 / 45 / 15 / 35 (typical) 40 / 40 / 10 / 30 (min) Hardware Specifications and Configurations 1-29 Item Specification Vendor/Model name AUO B156XW02 V6 Screen Diagonal (mm) 394.91 Active Area (mm) 344.23 x 193.54 Display resolution (pixels) 1366 x 3(RGB) x 768 Pixel Pitch (mm) 0.252 x 0.252 Typical White Luminance (cd/m2) also called Brightness 200 typ. (5 points average) 170 min. (5 points average) Contrast Ratio 500 typ Response Time (Optical Rise Time/Fall Time) msec 16 Max Typical Power Consumption (watt) 4.5 max. (Include Logic and Blu power) Weight (without inverter) 450 max. Physical Size (mm) 359.3 x 209.5 (typical) 360 x 210 x 5.5 (max) Electrical Interface 1 channel LVDS Viewing Angle (degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10 (Lower) 45 / 45 / 15 / 35 (typical) 40 / 40 / 10 / 30 (min) LCD Inverter (N/A) Item Specification Vendor & Model name Brightness conditions Input voltage (v) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) 1-30 Hardware Specifications and Configurations Display Supported Resolution (LCD) Resolution 8 bits 16 bits 32 bits 36 bits 48 bits 800x600p/60Hz 16:9 Y Y Y Y Y 1024x768p/60Hz 16:9 Y Y Y Y Y 1280x600/60Hz 16:9 Y Y Y Y Y 1280x720/60Hz 16:9 Y Y Y Y Y 1280x768/60Hz 16:9 Y Y Y Y Y 1360x768/60Hz 16:9 Y Y Y Y Y 1366x768/60Hz 16:9 Y Y Y Y Y Graphics Controller (GPU not Interface) Item Specification VGA Chip NvidiaNGeForce GT 640M (Optimus) Supports Advanced Scheduler 2.0, 1.0, XPDM support DX10.1, DX10, DX9 support OGL 3.0 support Support CRT/LVDS/HDMI/DP interface (concurrent) Dual-channel LVDS interface support: single channel 24 bpp dual link Direct X 11 and Shader Model 5.0 OpenGL 3.2 support Display Supported Resolution (GPU) Resolution 8 bits 16 bits 32 bits 48 bits 800x600p/60Hz 16:9 Y Y Y N/A 1024x768p/60Hz 16:9 Y Y Y Y 1280x600/60Hz 16:9 Y Y Y Y 1280x720/60Hz 16:9 Y Y Y Y 1280x768/60Hz 16:9 Y Y Y Y 1360x768/60Hz 16:9 Y Y Y Y 1366x768/60Hz 16:9 Y Y Y Y Hardware Specifications and Configurations 1-31 Bluetooth Interface (Optional) Item Specifications Chipset Data throughput Protocol Interface Connector type Supported protocol Bluetooth Module (Optional) Item Specifications Camera Item Specification Vendor and Model Liteon 1.3M 10P2SF205, Suyin 1.3M HD HF1316 Type 1.3M 3G Card (N/A) Item Specification Audio Codec and Amplifier Item Audio Controller 1-32 Specification Conexant CX20584-21Z Hardware Specifications and Configurations Item Features Specification 24-bit, 2 pairs of independent DACs and 3 pairs of independent ADCs ProCoustic headphone driver delivers 50 mW into 32 _ load with no pop, eliminating the need for an external amplifier and DC-blocking capacitors Integrated 5 V to 3.3 V low-dropout voltage regulator for improved audio performance, eliminating need for external regulator or power transistor. Integrated 3.3 V to 1.8 V low-dropout voltage regulator, used to power digital blocks Integrated 2 WRMS (per channel) class-D stereo speaker amplifier with Spread Spectrum and 10-kV ESD withstand capability Digital Microphone interface with internal MIC boost supporting 2 digital microphone elements Works with all digital microphones. Internal microphone boost Digital: 0, 12, 24, 36, 48 dB Analog: 0, 10, 20, 30, 40 dB Microphone Security Control Please contact Conexant Sales/FAE for additional confidential document to disable the bit in microphone from the BIOS. Exceeds Windows Vista and Windows 7 Desktop and Notebook Premium Logo Requirements, WLP4.0 D-Flex power management exceeds Intel ECR 15B requirements, and features Wake-On-PCBeep functionality Hardware Headphone limiter bit (supports GS Mark EN50332-2) Compliant with Intel High Definition Audio Specification Rev. 1.0 Supports both 1.5 V and 3.3 V signaling with the core logic chipset Retaskable ports Configure between Headphone and Line-out or between Mic and Line-in Independent sampling rate for DAC and ADC; supports audio formats ranging from 16-bit, 44.1 kHz to 24-bit, 192 kHz for DACs, and from 16-bit, 44.1 kHz to 24-bit,96 kHz for ADCs. Hardware Specifications and Configurations 1-33 Item Features Specification Independent sampling rate for DAC and ADC; supports audio formats ranging from 16-bit, 44.1 kHz to 24-bit, 192 kHz for DACs, and from 16-bit, 44.1 kHz to 24-bit,96 kHz for ADCs. Pop Shield: pops and clicks reduction circuitry, including class-D speaker outputs Jack sense detects up to 8 jacks using only two sense pins Dual Sony Philips Digital Interface (S/PDIF) outputs Digital Mixer Simultaneous DAC and SPDIF engines +3.3 V analog and I/O operation; uses Vaux for power management modes SmartAudio GUI (optional) - advanced audio control Digital Parametric SmartEQ with Dynamic Range Compression (DRC) Enhances the sound quality on low cost speakers Night Mode 3D Expander Third-party Logo software support Andrea Creative Labs Dolby® Fortemedia MaxxAudio Sonic FocusTM SRS® Supports 32-bit/64-bit Windows OS and Linux 48-QFN packages Amplifier 1-34 N/A Hardware Specifications and Configurations Audio Interface Item Specification Audio Controller Realtek ALC271-VB Audio onboard or optional On board Mono or Stereo Stereo Compatibility HD audio Interface Sampling rate Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Internal microphone Yes Internal speaker/quantity Yes/(2W speakers x2) Wireless Module 802.11b/g/n Item Specification Chipset Atheros WB222 Data throughput 11-54 Mbps, up to 300 Mbps for Draft-N Protocol b, g, n Interface PCI-E Battery Item Specification Vendor & Model name SANYO AP12A3i Battery Type Li-Ion Pack capacity 4850mAh Number of battery cell 3 Package configuration 2S1P VRAM Item Specification Chipset Elpida Hynix Memory size 4Gb 4Gb Interface Standard define Standard define Hardware Specifications and Configurations 1-35 USB Port Item Specification USB compliance level USB 3.0 EHCI 2 Number of USB port(s) 2 Location 2 on rear side Output Current 0.5A, 0.75A(ACER SPEC) HDMI Port Item Specification Compliance level HDMI1.4a Data throughput Up to 16.7 million colors Number of HDMI port(s) 1 Location 1 left side AC Adapter Item Specification Input rating 100-240V~1.7A(1,7A) 50-60Hz Maximum input AC current 1.7A(1,7A) 50-60Hz Maximum input AC current 264 Vrms Inrush current 264 Vac (Cold/Hot start) No damage; meet fuse and bridge diode I2t de-rating. Efficiency Meets EPA 2.0 level V requirement. The adapter efficiency shall be more than 87%, that is the average value of 25%, 50%, 75% and 100% load with both 115Vac/60Hz and 230Vac/50Hz input voltage condition 1-36 Hardware Specifications and Configurations System Power Management Item Specification Mech. Off (G3) Al devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) Save to Disk (S4) CPU set power down VGA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system. Hardware Specifications and Configurations 1-37 Card Reader Item Specification Chipset Realtek RTS5209 Package 48-PIN LQFP Maximum supported size 32G Features Compliant with PCI Express Base Specification Revision 1.1 Support 1-Lane 2.5Gbps PCI Express Bus Support 93C46 EEPROM Compliant with SD Part 1 Physical Layer Specification Version 3.01 Compliant with SDIO Specification Version 2.00 Compliant with MultiMediaCard System Specification version 4.4 Compliant with Memory Stick XC Duo Format Specification Version 1.00-00 Compliant with Memory Stick XC-HG Duo Format Specification Version 1.00-00 Compliant with Memory Stick XC Micro Format Specification Version 1.00-00 Compliant with Memory Stick XC-HG Micro Format Specification Version 1.00-00 Compliant with Memory Stick PRO-HG Duo Format Specification Version 1.03-00 Compliant with Memory Stick HG Micro Format Specification Version 1.00-00 Compliant with Memory Stick PRO Standard Format Specification Version 1.05-00 Compliant with Memory Stick Standard Format Specification Version 1.43 Compliant with xD-Picture Card Specifications Version 1.2 Support the following memory card interfaces: 1-38 Secure Digital TM (SD), SDXC, SDHC, MultiMediaCard TM (MMC), Mini-SD, Micro-SD (T-flash), Hardware Specifications and Configurations System LED Indicator Item Lock Specification System state Caps Lock on = Blue Caps Lock on = Blue Blue color on: System on Blue color and amber color off: System off Amber color on: S3 HDD access state HDD access active = Blue Wireless state Wifi on = Amber Power button backlight Battery state Blue color solid on: System on Blue color off: System off Full charging = Blue Battery charging = Amber System DMA Specification Legacy Mode DMA4 Power Management Direct memory access controller System Interrupt Specification Hardware IRQ System Function IRQ0 System timer IRQ1 Standard PS/2 Keyboard IRQ8 System CMOS/real time clock IRQ12 ELAN Ps/2 Port Smart-Pad IRQ13 Numberic data processor IRQ81 ~ IRQ190 Microsoft ACPI-Compliant PCI10 Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller 1E22 PCI16 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D PCI16 Intel(R) 7 Series/C216 chipset family PCI Express Root Port 2 1E12 PCI16 Intel(R) 7 Mangement Engine Interface PCI16 NVIDIA GeForce GT 640M LE PCI16 Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port -0151 PCI17 Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 Hardware Specifications and Configurations 1-39 Hardware IRQ System Function PCI18 Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3- 1E10 PCI19 Intel(R) 7 Series chipest family SATA AHCI Controller PCI19 Qualcomm Atheros AR5BWB222 Wireless Network Adapter PCI22 High Definition Audio Controller PCI23 Intel(R) 7 Series/c216 chipset family sub enhanced Host Controller -1E26 PCI-5 Broadcom Netlink (TM) Gigabit Ethernet PCI-4 Intel(R) 7 USB 3.0 eXtensible Host Controller PCI-3 Intel(R) 7 HD Gaphics 4000 PCI-2 Intel(R) 7 series/c216 chipset family pci Express Root Port 8 1E1E 1-40 Hardware Specifications and Configurations System IO Address Map I/O address (hex) System Function (shipping configuration) 000 - 01F Direct memory access controller 020 - 021 Programmable interrupt controller 024 - 025 Programmable interrupt controller 028 - 029 Programmable interrupt controller 02C - 02D Programmable interrupt controller 02E - 02F Motherboard resources 030 - 031 Programmable interrupt controller 034 - 035 Programmable interrupt controller 038 - 039 Programmable interrupt controller 03C - 03D Programmable interrupt controller 040 - 043 System timer 04E - 04F Motherboard resources 050 - 053 System timer 60 Standard PS/2 Keyboard 61 Motherboard resources 62 Microsoft ACPI-Compliant Embedded Controller 63 Motherboard resources 64 Standard PS/2 Keyboard 65 Motherboard resources 66 Microsoft ACPI-Compliant Embedded Controller 67 Motherboard resources 07 Motherboard resources 070 - 077 System CMOS/real time clock 80 Motherboard resources 081 - 091 Direct memory access controller 92 Motherboard resources 093 - 09F Direct memory access controller 0A0 - 0A1 Programmable interrupt controller 0A4 - 0A5 Programmable interrupt controller 0A8 - 0A9 Programmable interrupt controller 0AC - 0AD Programmable interrupt controller 0B0 - 0B1 Programmable interrupt controller Hardware Specifications and Configurations 1-41 I/O address (hex) System Function (shipping configuration) 0B2 - 0B3 Motherboard resources 0B4 - 0B5 Programmable interrupt controller 0B8 - 0B9 Programmable interrupt controller 0BC - 0BD Programmable interrupt controller 0C0 - 0DF Direct memory access controller 0F0 Numeric data processor 3B0 - 3BB Inter(R)HD Graphics Family 3C0 - 3DF Inter(R)HD Graphics Family 400-453 Motherboard resources 454 - 457 Motherboard resources 458 - 47F Motherboard resources 4D0 - 4D1 Programmable interrupt controller 500 - 57F Motherboard resources 680 - 69F Motherboard resources D00-FFFF PCI BUS 1100-110F Motherboard resources 164E-164F Motherboard resources 2000-2FFF Inte® 6 Series/C200 Series Chipset Family PCI Express Root Port 6-1C1A 3000-3FFF Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 5-1C18 3F80-3FFF NVIDIA GeForce GT 640M LE 4000-4FFF Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 2-1C12 5000-5FFF 2nd generation Intel® Core™ processor family PCI Express Controller - 0101 6000-603F Intel® HD Graphics Family 6060-607F Intel® 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 6080-6087 Intel® Mobile Express Chipset SATA AHCI Controller 6088-608F Intel® Mobile Express Chipset SATA AHCI Controller 6098-609B Intel® Mobile Express Chipset SATA AHCI Controller 609C-609F Intel® Mobile Express Chipset SATA AHCI Controller FFFF Motherboard resources 1-42 Hardware Specifications and Configurations System I/O Address Specifications (Not available for this model) I/O address (hex) System Function (shipping configuration) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3 3E8 - 3EF 3F0 - 3F7 3F8 - 3FF CF8 - CFB (PCIDIVO-1) (PCIDIVO-1) Hardware Specifications and Configurations 1-43 1-44 Hardware Specifications and Configurations CHAPTER 2 System Utilities 2-2 Acer M5 481/481G/481T/481TG System Utilities BIOS Setup Utility 0 This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Troubleshooting when a problem arises. To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom of screen. The default parameter of F12 Boot Menu is set to Disabled. To change the boot device without entering BIOS Setup Utility, set the parameter to Enabled. To change the boot device without entering the BIOS SETUP, press F12 during POST to enter the multi-boot menu. Navigating the BIOS Utility 0 Six menu options are: Information Main Security Boot Exit To navigate through the following: Menu Item - use the left and right arrow keys - use the up and down arrow keys Change Exit parameter value - press F5 or F6. - Press Esc Load default settings - press F9. Press F10 to save changes and exit BIOS Setup Utility NOTE: NOTE: Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys appear at the bottom of the screen. Read parameter help carefully when making changes to parameter values. Parameter help is found in the Item Specific Help area of the screen. NOTE: NOTE: System information is subject to specific models. Acer M5 481/481G/481T/481TG System Utilities 2-3 BIOS 0 The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information 0 Table 2-1 describes the parameters shown in Figure 2-1. InsydeH20 Setup Utility Information Main Security Rev. 3.7 Boot Exit CPU Type: Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz CPU Speed: 1.90GHz HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: V1.02 VGA BIOS Version: nVidia VGA REV80.07.23.00.11 Serial Number: xxxxxxxxxxxxxxxxxxxx Asset Tag Number: xxxxxxxxxxxxxxxxxx Product Name: xxxxxxxxxxxxxxxx Manufacturer Name: xxxxxxxxxxxxxxxxxxxx UUID: xxxxxxxxxxxxxxxxxxxx F1 Help Select Item F5/F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select>SubMenu F10 Save and Exit Figure 2-1. 2-4 BIOS Information Acer M5 481/481G/481T/481TG System Utilities Table 2-1 describes the parameters shown in Figure 2-1. Table 2-1. BIOS Information Parameter Description CPU Type CPU (central processing unit) type and speed of system CPU Speed Speed of the CPU HDD0 Model Name Model name of HDD0 (hard disk drive) installed on primary IDE master HDD0 Serial Number Serial number of HDD0 installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system UUID Universally Unique Identifier Acer M5 481/481G/481T/481TG System Utilities 2-5 Main 0 The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. InsydeH20 Setup Utility Information Main Security Boot Rev. 3.7 Exit Item Specific Help System Time [09:00:00] System Date [01/01/2012] Total Memory: xxxx MB Video Memory: [xMB] Graphic Mode [Switchable] Quiet Boot [Enabled] Network Boot [Enabled] F12 Boot Menu [Disabled] D2D Recovery [Enabled] Wake on LAN [Disabled] SATA Mode [AHCI Mode] , , or selects field F1 Help Select Item F5/F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select>SubMenu F10 Save and Exit Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. . Table 2-2. BIOS Main Parameter 2-6 Description Format/Option System Time BIOS system time in 24-hour format Format: HH:MM:SS (hour:minute:second) System Date BIOS system date Format MM/DD/YYYY (month/day/year) Total Memory Total memory available N/A Video Memory Available memory for video N/A Acer M5 481/481G/481T/481TG System Utilities Table 2-2. BIOS Main (Continued) Parameter Description Format/Option Graphic Mode Option for Integrated or Switchable graphic mode. Option: Integrated or Switchable Quiet Boot Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen Option: Enabled or Disabled Network Boot Option to boot system from LAN (local area network) Option: Enabled or Disabled F12 Boot Menu Option to use boot menu during POST Option: Enabled or Disabled D2D Recovery Option to use D2D Recovery function Option: Enabled or Disabled Wake on LAN Option to wake up system through LAN (local area network) Option: Enabled or Disabled SATA Mode Option to set SATA controller mode Option: AHCI or IDE Acer M5 481/481G/481T/481TG System Utilities 2-7 Security 0 The Security tab shows parameters that safeguard and protect the computer from unauthorized use. InsydeH20 Setup Utility Information Main Security Rev. 3.5 Boot Exit Item Specific Help Supervisor Password Is: Clear User Password Is: Clear HDD Password Is: Frozen Set Supervisor Password [Enter] Set User Password [Enter] Set HDD Password [Enter] Password on Boot [Disabled] Supervisor Password controls access to the whole setup utility. It can be used to boot up when Password on boot is enabled. F1 Help Select Item F5/F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select>SubMenu F10 Save and Exit Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter 2-8 Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is User password setting Clear or Set HDD0 Password Is HDD0 password setting Clear or Set Set Supervisor Password Option to set supervisor password N/A Set User Password Option to set user password N/A Set HDD Password Option to set HDD0 password N/A Password on Boot Shows if password is required during system boot Disabled or Enabled Acer M5 481/481G/481T/481TG System Utilities NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Password on Boot must be set to Enabled to activate password feature. Passwords are not case sensitive. A password must be alphanumeric (A-Z, a-z, 0-9), not longer than 12 characters. Setting a Password 0 Perform the following to set a new user or supervisor password: 1. Use the and keys to highlight the Set Supervisor Password parameter and press Enter. The Set Supervisor Password dialog box is shown. (Figure 2-4) NOTE: NOTE: To change an existing password, refer to Changing a Password. Set Supervisor Password Enter New Password Confirm New Password Figure 2-4. [ [ ] ] Setting a Password: Set Supervisor Password 2. Type a new password in the Enter New Password field and press Enter. NOTE: NOTE: The following characters may be used in a password: + A-Z Alphabets A through Z (Not Case Sensitive) 0-9 Numerical Characters. - Dash = Equal Sign [ Left Bracket ] Right Bracket . Period , Comma ; Semi-colon / Slash \ Back-slash IMPORTANT: Use care when typing a password. Characters do not appear on the screen. Acer M5 481/481G/481T/481TG System Utilities 2-9 3. Retype password in the Confirm New Password field and press Enter. 4. If new password and confirm new password strings match, the Setup Notice dialog screen is shown (Figure 2-5). If it is not, go to step 5. Setup Notice Changes have been saved. [Continue] Continue Figure 2-5. Setting a Password Confirmation Notice a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 5. If new password and confirm new password strings do not match, the Setup Warning dialog is shown. (Figure 2-6) Setup Warning Passwords do not match. Re-enter password. [Continue] Continue Figure 2-6. Setting a Password: Passwords Do Not Match a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to set a new password again, repeat steps 1 through 3. Removing a Password 0 Perform the following: 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box is shown. (Figure 2-7) Set Supervisor Password Enter Current Password Enter New Password Confirm New Password 2-10 [ [ [ ] ] ] Acer M5 481/481G/481T/481TG System Utilities Figure 2-7. Removing a Password: Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3. Press Enter twice without typing anything in Enter New Password and Confirm New Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 0 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog is shown. (Figure 2-8) Set Supervisor Password Enter Current Password Enter New Password Confirm New Password Figure 2-8. [ [ [ ] ] ] Changing a Password: Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3. Type new password in Enter New Password field and press Enter. 4. Retype new password in Confirm New Password field and press Enter. 5. If new password and confirm new password strings match, The Setup Notice dialog is shown (Figure 2-9). If it is not shown, go to step 6. Setup Notice Changes have been saved. [Continue] Continue Figure 2-9. Changing a Password: Setup Notice a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 6. If current password and new password strings do not match, the Setup Warning dialog is shown (Figure 2-10). If it is not shown, go to step 7. Acer M5 481/481G/481T/481TG System Utilities 2-11 Setup Warning Invalid Password. [Continue] Continue Figure 2-10. Changing a Password: Invalid Password a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to change the password again, repeat steps 1 through 4. 7. If new password and confirm new password strings do not match, the Setup Warning dialog is shown (Figure 2-11). Setup Warning Passwords do not match. Re-enter password. [Continue] Continue Figure 2-11. Changing a Password: Passwords Do Not Match a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. 2-12 To try to change the password again, repeat steps 1 through 4. Acer M5 481/481G/481T/481TG System Utilities Boot 0 The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard DVD hard disk drive drive in the module bay Use and keys to select a device and press F5 or F6 to change the value. InsydeH20 Setup Utility Information Main Security Rev. 3.5 Boot Exit Item Specific Help Boot priority order: 1. HDD: Hitachi HTS545032B9A300 2. ATAPI CDROM: 3. USB FDD: 4. Network Boot: 5. USB HDD: 6. USB CDROM: MATSHITADVD-RAM UJ8A2AS Atheros Boot Agent USe <> or <> to select a device, then press to move it down the list, or to move it up the list. Press to escape the menu. F1 Help Select Item F5/F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select>SubMenu F10 Save and Exit Figure 2-12. BIOS Boot Acer M5 481/481G/481T/481TG System Utilities 2-13 Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. InsydeH20 Setup Utility Information Main Security Rev. 3.5 Boot Exit Item Specific Help Exit Saving Changes Exit System Setup and save your changes. Exit Discard Changes Load Setup Defaults Discard Changes Save Changes F1 Help Select Item F5/F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select>SubMenu F10 Save and Exit Figure 2-13. BIOS Exit Table 2-4 describes the parameters in Figure 2-13. Table 2-4. BIOS Exit Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system. Exit Discarding Changes Exit BIOS utility without saving setup item changes to system. Load Setup Defaults Load default values for all setup items. Discard Changes Load previous values of all setup items. Save Changes Save setup item changes to system. 2-14 Acer M5 481/481G/481T/481TG System Utilities BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used. NOTE: NOTE: Use AC adaptor power supply when running BIOS Flash utility. If battery pack does not contain power to finish loading BIOS Flash, do not boot system. Prerequisites for BIOS Flashing utilities: 1. Prepare a bootable USB device. 2. Copy Flash utilities to bootable USB device. 3. Boot system from bootable USB device. NOTE: NOTE: BIOS Flash utility has auto execution function. Acer M5 481/481G/481T/481TG System Utilities 2-15 DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. 3. Move USB HDD to position 1 (Figure 2-14). (Refer to Boot menu) InsydeH20 Setup Utility Information Main Security Boot Rev. 3.5 Exit Item Specific Help Boot priority order: 1. USB HDD: USB 2.0 Flash Disk 2. IDE0: WDC WD 2500BPVT-22ZEST0 3. IDE1: 4. USB FDD: 5. Network Boot: 6. USB CDROM: USe <> or <> to select a device, then press to move it down the list, or to move it up the list. Press to escape the menu. Atheros Boot Agent F1 Help Select Item F5/F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select>SubMenu F10 Save and Exit Figure 2-14. Change BIOS Boot Priority Order 4. Copy Z09_022.exe to USB device, and insert device into a system port. 5. Boot to DOS mode. 6. Execute Z09_022.exe to update BIOS. (Figure 2-15, where C: is the name of the USB drive) The system restarts after update is complete. 2-16 Acer M5 481/481G/481T/481TG System Utilities C:\>Z09_022 Figure 2-15. Executing ZRJ_0.08 BIOS flash process begins. (Figure 2-16) 1.4c X.XXx Z09 XXXXXXXX Z09XXXXXXXX 0.05XXXXXXXX 0.08XXXXXXXX Figure 2-16. Updating Flash ROM Blocks 7. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-17). Plug in the AC power to continue. Warning: No AC power connect Figure 2-17. AC Power Warning Acer M5 481/481G/481T/481TG System Utilities 2-17 WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Boot to Windows OS. 2. Copy Z09_022W.exe (WinFlash Executable) to the Desktop--recommended for easy access. 3. Double click the WinFlash executable. 4. Click OK to begin the update. A progress screen is shown. (Figure 2-18) ZRJ ZRJ V0.05 V0.08 Figure 2-18. InsydeFlash NOTE: NOTE: If the error message appears (Figure 2-19), check the system BIOS ROM-file size. 2-18 Acer M5 481/481G/481T/481TG System Utilities Figure 2-19. InsydeFlash Acer M5 481/481G/481T/481TG System Utilities 2-19 Remove Password Utilities 0 This section provides details about removing HDD/BIOS passwords. Remove HDD Password 0 Remove HDD Password as follows: NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated. (Figure 2-20) Figure 2-20. Password Error Status To remove the HDD password, perform the following: 1. From Password Error Status dialog shown in Figure 2-20, press Enter to continue. 2. The Enter Unlock Password dialog (Figure 2-21) is shown. Figure 2-21. Enter Unlock Password Key NOTE: NOTE: An key code is generated for use with unlocking utility. Make note of this code. 3. On separate, compatible device, boot to DOS. 4. Execute UnlockHD.exe (Figure 2-22) to create a password unlock code. Use the format with the code noted in the Figure 2-21. Example: UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD. Example: Password: 41499389 2-20 Acer M5 481/481G/481T/481TG System Utilities Figure 2-22. Unlock Password 5. On original device, enter password (Figure 2-22) in Enter Unlock Password dialog (Figure 2-21). Removing BIOS Password 0 If wrong supervisor password is entered three times, the System will halt! dialog is shown. (Figure 2-23) Figure 2-23. Supervisor Password Error 1. Press the Power button 2. Press the “[“ key at Post. Figure 2-24. Enter “[“ Key at Post Acer M5 481/481G/481T/481TG System Utilities 2-21 3. In the Boot Option Menu, select USB HDD: to boot from a USB device. NOTE: NOTE: The Password on Boot setting must be Disabled in BIOS setup. 4. At a DOS prompt, enter ClearSuPw.exe. (Figure 2-25) Figure 2-25. Clear Supervisor Password Utility 5. When message Clear the SU Pws completely is shown, supervisor password has been removed. 2-22 Acer M5 481/481G/481T/481TG System Utilities Miscellaneous Tools 0 Using DMI Tools 0 The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending it to the operating system (Windows, etc.). Prerequisites: Copy qdmi301.exe and VEEPROM to a bootable USB device To update the DMI Pool, perform the following: 1. Insert USB device in system. 2. Boot to DOS. 3. At the prompt, enter qdmi301.exe. To execute a specific function, select the associated menu number. (Figure 2-26) Figure 2-26. DMI Tools Main Menu Screen 4. Press 1 to modify asset tag key. (Figure 2-27) Acer M5 481/481G/481T/481TG System Utilities 2-23 Figure 2-27. Asset Tag Menu Item 5. Press 2 to modify the product number key. (Figure 2-28) Figure 2-28. Product Name Menu Item 6. Press 3 to modify serial number key. 2-24 Acer M5 481/481G/481T/481TG System Utilities Figure 2-29. Serial Number Menu Item 7. Press 4 to modify the 1394 GUID number key. Acer M5 481/481G/481T/481TG System Utilities 2-25 Figure 2-30. 1394 GUID Number Menu Item 8. Press 0 to exit. 2-26 Acer M5 481/481G/481T/481TG System Utilities Figure 2-31. Exit Menu Item 9. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. C:\VEEPROM_ Figure 2-32. VEEPROM Command Prompt NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. Acer M5 481/481G/481T/481TG System Utilities 2-27 Using the LAN MAC EEPROM Utility 0 Use MAC.BAT utility to write the MAC.CFG file to EEPROM under DOS mode. 1. Use a text editor (e.g. Notepad) to open and edit the MAC.CFG file. (Figure 2-33) MAC.CFG - Notepad File Edit Format View Help Title= MAC Address byte WriteData=’001122334455’ StartAddr=7A WriteLeng=6 KeepByte=0 Figure 2-33. MAC.CFG File Table 2-5. Field Name Value Description Title MAC Address byte N/A WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 N/A 2. In DOS mode, run MAC.BAT to write MAC values to eeprom. (Figure 2-34) C:\MAC>mac.bat C:\MAC>eeprom w MAC.cfg Progress --> \ Write Data to EEPROM OK!! Figure 2-34. MAC.BAT 3. Reboot computer when process has completed. 2-28 Acer M5 481/481G/481T/481TG System Utilities CHAPTER 3 Maintenance Procedures 3-2 Maintenance Procedures Introduction 0 This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information 0 The product previews seen in the following procedures may not represent the final product color or configuration. Cable paths and positioning may also differ from the actual model. During the removal and installation of components, make sure all available cable channels and clips are used and that the cables are installed in the same position. All prerequisites must be performed prior to performing maintenance. Recommended Equipment 0 The following tools are required to perform maintenance on the notebook: Wrist Flat grounding strap and conductive mat screwdriver Philips screwdriver Screw Table 0 The following screw table provides a list of all required screws to assemble the computer. Table 1-1. Main Screw List Screw Name Quantity M1.4x1.0 31 M2.5x6.0 16 M2.5x4.0 9 M2.0x3.0 5 M2.0x2.5 2 M3.0x3.5 2 M2.5x2.0 12 M2.0x2.0 1 Maintenance Procedures 3-3 Maintenance Flowchart 0 The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. ! ? $ " # # : $ &' % %& ; # & # ; #< & !& &&; Figure 3-1. Maintenance Procedures ; =#'"> Maintenance Flow 3-4 Machine Disassembly 0 Getting Started 0 The flowchart (Figure 3-1) identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1. Remove power (A) from the system and peripherals. (Figure 3-1) 2. Remove all cables from system. A Figure 3-1. AC Adapter 3. Place system on a stable work surface. 3-5 ODD Module Removal 0 Prerequisite: Disconnect AC adapter Turn off device 1. Locate ODD Module on lower cover. (Figure 3-1) 2. Remove screw. Figure 3-1. ODD Module Removal 3. Remove ODD module from lower cover. 4. Insert a thin tool in the manual eject hole to open the drive. 5. Remove the ODD bezel (Figure 3-2). 3-6 Figure 3-2. ODD Bezel Removal 6. Remove screws from the bracket. 7. Remove the bracket. Figure 3-3. ODD Bracket Removal ID Size Quantity A M2x2 2 B M2.5x5.0 1 Screw Type 3-7 Lower Cover Removal 0 The lower cover is attached to the mainboard. The lower cover screws are removed to allow access to: Top Cover Prerequisite: ODD Module Removal 1. Remove securing screw (Figure 3-1). ODD Screw Figure 3-1. Lower Cover Screw Removal 2. Turn the device over on a secure surface. 3. Partially remove the top cover. 4. Disconnect the cables. 3-8 Figure 3-2. ID A Lower Cover Cabling Size M2.5x5.0 Quantity Screw Type 15 3-9 Keyboard Backlight Removal 0 Prerequisite: Top Cover Removal 1. Turn the top cover to expose the bottom. 2. Remove the Backlight module. Figure 3-1. Backlight Removal 3-10 Keyboard Removal 0 Prerequisite: Top Cover Removal Backlight Module Removal 1. Turn the top cover to expose the bottom. 2. Remove the screw(s). 3. Lift up the keyboard (Figure 3-1). Figure 3-1. ID Keyboard Screw Removal Size M1.0 x 0.43 Quantity Screw Type 40 3-11 Touch Pad Bracket Removal 0 Prerequisite: Top Cover Removal 1. Turn the top cover to expose the bottom. 2. Remove the screw(s). Figure 3-1. T-pad Bracket Screw Removal 3. Remove the T-pad bracket. 4. Lift up the keyboard (Figure 3-2). Figure 3-2. T-pad Bracket Removal 3-12 ID Size M2.5 x 1 x 7 (Flat head) Quantity Screw Type 2 3-13 Audio Board Removal 0 Prerequisite: Top Cover Removal Touch Pad Bracket Removal 1. Turn the top cover to expose the bottom. 2. Disconnect the FFC and adhesive strip. Figure 3-1. Audio Board FFC Removal 3. Remove the screw(s). 4. Remove the Audio Board. 3-14 Figure 3-2. ID Audio Board Screw Removal Size M2.5 x 1 x 7 (Flat head) Quantity Screw Type 4 3-15 Audio Board Removal 0 Prerequisite: Top Cover Removal 1. Disconnect the FFC from the audio board. 2. Disconnect the MIC cable from the audio board. 3. Disconnect the HDD FFC from the audio board. 4. Disconnect the speaker cable from the audio board. Figure 3-1. Audio Board Cabling Removal 5. Remove the screw(s). 3-16 Figure 3-2. Audio Board Screws Removal 6. Remove the screw(s). 7. Remove the Audio Board. ID Size M2.0 x 3.0 Quantity Screw Type 2 3-17 DIMM Removal 0 Prerequisite: Top Cover Removal 1. Locate DIMM module on mainboard. 2. Push module clips outwards. 3. Remove DIMM module from mainboard connector. Figure 3-1. DIMM Removal 3-18 RTC Removal 0 Prerequisite: Top Cover Removal 1. Locate RTC battery on mainboard. 2. Remove the RTC battery. Figure 3-1. Audio Board Cabling Removal 3. Remove RTC battery (D). + IMPORTANT: Follow local regulations for battery disposal. 3-19 Combo Module Removal 0 Prerequisite: Top Cover Removal 1. Remove the antenna cables. 2. Remove the screw(s). Aux Figure 3-1. Main Antenna Disconnection 3. Remove the module. Figure 3-2. Combo Module Removal 3-20 ID Size M2.0 x 2.0 Quantity Screw Type 1 3-21 Solid State Disk Removal 0 Prerequisite: Top Cover Removal 1. Remove the screw(s). Figure 3-1. Solid State Disk Screw Removal 2. Remove the Solid State Disk (SSD) module. Figure 3-2. Solid State Disk Removal 3-22 ID Size M2.0 x 2.0 Quantity Screw Type 1 3-23 MIC Removal 0 Prerequisite: Top Cover Removal 1. Disconnect the MIC cable. 2. Remove the cable. Figure 3-1. MIC Cabling Removal 3. Remove the MIC. Figure 3-2. MIC Module Removal 3-24 LCD Module Removal 0 Prerequisite: Top Cover Removal 1. Disconnect the LVDS cable. Figure 3-1. LVDS Cable Removal 2. Remove the screw(s). Figure 3-2. LCD Module Screws Removal 3-25 3. Remove LCD Module. Figure 3-3. LVDS Cable Removal ID Size Quantity A M2.5 x 2.5 2 B M2.5 x 2.5 3 Screw Type 3-26 Battery Pack Removal 0 Prerequisite: Top Cover Removal Audio Board Removal 1. Move the MIC cable off the battery. It is not necessary to remove the MIC module. Figure 3-1. MIC Cabling Preparation 2. Disconnect the power cable. Figure 3-2. Power Cable Removal 3-27 3. Remove battery pack. NOTE: NOTE: Follow local regulations for battery disposal. Figure 3-3. Battery Battery Removal 3-28 Hard Disk Drive Removal 0 Prerequisite: Top Cover Removal Audio Board Removal 1. Disconnect the Audio Board FFC and move away. Figure 3-1. Audio FFC Preparation 2. Disconnect the HDD cable. Figure 3-2. HDD Cable Removal 3-29 3. Remove the screw(s). 4. Remove the HDD. Figure 3-3. HDD Removal 5. Remove the screw(s). NOTE: NOTE: There are two screws on the HDD bracket. 6. Remove the HDD bracket. Figure 3-4. HDD Bracket Screws Removal 3-30 ID Size Quantity A M2.0 x 2.0 2 B M2.0 x 2.0 2 Screw Type 3-31 LCD Bezel Removal 0 Prerequisite: LCD Module Removal 1. Place LCD module on a clean dry surface. 2. Grasp the corner of the bezel and remove. 3. Continue to remove the bezel as shown (Figure 3-1). Figure 3-1. LCD Bezel Removal 4. Remove the bezel. Figure 3-2. LCD Bezel Removal Continued 3-32 Fan Thermal Assembly Removal ! 0 CAUTION: Make sure the system has cooled before removing the termal assembly to avoid injury. Prerequisite: LCD Module 1. Disconnect the fan cable. 2. Loosen the screw(s). Figure 3-1. Fan/Thermal Screw Removal 3. Remove the assembly. 3-33 Figure 3-2. Fan/Thermal Assembly Removal 3-34 LCD Hinge Removal 0 Prerequisite: LCD Bezel Removal 1. Locate the hinges. Figure 3-1. LVDS Cable Removal 2. Remove the screw(s). Figure 3-2. LCD Hinge Screws Removal 3-35 ID Size Quantity A M2.0 x 0.5 x 7.0 (Flathead) 3 B M2.0 x 0.5 x 7.0 (Flathead) 3 Screw Type 3-36 LCD Bracket Removal 0 Prerequisite: LCD Hinge Removal 1. Remove the screw(s). 2. Remove the bracket. Figure 3-1. ID LCD Bracket Removal Size M2.0 x 0.5 x 7 (flathead) Quantity Screw Type 2 3-37 LCD Module Removal 0 Prerequisite: LCD Hinge Removal 1. Place the LCD on a clean flat surface. Figure 3-1. LCD Panel Removal 2. Remove the screw(s). Figure 3-2. LCD Panel Screws Removal 3-38 3. Slide the panel down to release from the panel cover. unlocked position Figure 3-3. LCD Panel Unlock 4. Remove the panel. Figure 3-4. LCD Panel Removal 3-39 ID A Size M2.0 x 0.5 x 7.0 (flathead) Quantity Screw Type 2 3-40 LCD LVDS Removal 0 Prerequisite: LCD Module Removal 1. Disconnect the LVDS cable from the panel. Figure 3-1. LVDS Cable Removal 2. Disconnect LVDS connector from the panel. 3. Disconnect the cable from the panel inner bracket. 4. Remove the LVDS cable. Figure 3-2. LVDS Cable Removal 3-41 CCD Module Removal 0 Prerequisite: LCD Module Removal 1. Locate the CCD module on the back of the LCD panel. 2. Remove module and disconnect from cable. Figure 3-1. CCD Cable Removal 3. Remove the module. 3-42 Mainboard Removal 0 Prerequisite: Removal of Combo Module, Audio Board, HDD, SSD Module, DIMM, Battery Pack, Fan/Thermal Assembly, and LCD Module 1. Clear the antenna cables and position them out of the way. 2. Remove the screw(s). Figure 3-1. Mainboard Screw Removal 3. Remove the mainboard. 3-43 Figure 3-2. + Mainboard Removal IMPORTANT: Follow local regulations for board disposal. ID Size M2.5 x 3.0 Quantity Screw Type 3 3-44 Antenna Removal 0 Prerequisite: Mainboard Removal 1. Locate the antenna cables. 2. Gently remove the cabling. Figure 3-1. Antenna Cabling Removal 3. Remove the antennas Figure 3-2. Antenna Removal 3-45 Speaker Modules Removal 0 Prerequisite: Mainboard Removal 1. Locate the speaker cables. Figure 3-1. Speaker Location 2. Remove the speaker (L/R) modules. Figure 3-2. Speaker Removal 3. Remove the speaker cabling. 3-46 Machine Assembly 0 ODD Module Installation 0 1. Install the ODD bezel. Figure 3-1. ODD Bezel Removal 2. Install the ODD the bracket. 3. Secure with the screw(s). A Figure 3-2. ODD Bracket Removal 4. Install ODD module in lower cover. 5. Install and secure with screw. 3-47 B ODD Bottom Figure 3-3. ODD Module Installation ID Size Quantity A M2x2 2 B M2.5x5.0 1 Screw Type 3-48 Lower Cover Installation 0 1. Connect the cabling to the main unit. Figure 3-1. Lower Cover Cabling Installation 2. Turn the device to expose the bottom lower cover. 3. Secure with screw(s), Figure 3-2. ODD Screw A Figure 3-2. Lower Cover Screw Intallation 3-49 ID A Size M2.5x5.0 Quantity Screw Type 15 3-50 Keyboard Backlight Installation 0 1. Install the keyboard module. 2. Align the Backlight module with the keyboard plate. Figure 3-1. Backlight and Keyboard Alignment 3. Install the Backlight module. Figure 3-2. Backlight Installation 3-51 Keyboard Installation 0 1. Place the keyboard on the top cover. 2. Secure with screw(s), Figure 3-1. Figure 3-1. Keyboard Installation 3. Align the mylar strip and install in place. 4. Turn the device over on a secure surface. ID Size M1.0 x 0.43 Quantity Screw Type 40 3-52 Touch Pad Bracket Installation 0 1. Insert the T-pad bracket and align the screw holes on the bracket and top cover. 2. Secure with screw(s), Figure 3-1. Figure 3-1. ID T-pad Bracket Installation Size M2.5 x 1 x 7 (Flat head) Quantity Screw Type 2 3-53 Audio Module Installation 0 1. Insert the Audio Board and align the screw holes on the module and top cover. 2. Secure with screw(s), Figure 3-1. Figure 3-1. Audio Board Installation 3. Insert the FFC into the module. 4. Secure with the adhesive. Figure 3-2. ID T-pad FFC Intallation Size M2.5 x 1 x 7 (Flat head) Quantity Screw Type 4 3-54 Audio Board Installation 0 1. Insert the Audio Board and align the screw holes on the module and chassis. Figure 3-1. Audio Board Installation 2. Secure with screw(s). 3. Connect the FFC to the audio board. 4. Connect the MIC cable to the audio board. 5. Connect the HDD FFC to the audio board. 6. Connect the speaker cable to the audio board. 3-55 Figure 3-2. ID Audio Board Screws Removal Size M2.0 x 3.0 Quantity Screw Type 2 3-56 DIMM Installation 0 1. Connect DIMM module to mainboard connector. 2. Push down on module until clips lock in place. Figure 3-1. DIMM Installation 3-57 RTC Installation 0 1. Locate RTC socket on the mainboard. 2. Place RTC module on mainboard. Figure 3-1. RTC Installation 3-58 Combo Module Installation 0 1. Align the module with the mainboard. 2. Install the module and hold down in place. Figure 3-1. Combo Module Installation 3. Secure with screw(s). 4. Connect the antenna cables. Aux Figure 3-2. ID Main Antenna Connection Size M2.0 x 2.0 Quantity Screw Type 1 3-59 Solid State Disk (SSD) Installation 0 1. Locate the SSD connector on the mainboard. 2. Insert the board and hold down. Figure 3-1. Solid State Disk Installation 3. Secure with screw(s). Figure 3-2. Solid State Disk Screw Installation 3-60 ID Size M2.0 x 2.0 Quantity Screw Type 1 3-61 MIC Installation 0 1. Insert the MIC into the chassis. Figure 3-1. MIC Installation 2. Place the cable along the battery. 3. Connect the MIC cable. Figure 3-2. MIC Cable Connection 3-62 Audio Board Installation 0 1. Align the LCD module with the chassis and install the LCD module. Figure 3-1. LCD Module Installation 2. Secure with screw(s). A B Figure 3-2. LCD Module Screws Removal 3. Connect the LVDS cable. 3-63 Figure 3-3. Audio Board Screws Removal ID Size Quantity A M2.5 x 2.5 2 B M2.5 x 2.5 3 Screw Type 3-64 Battery Pack Installation 0 1. Position the battery pack in the chassis. 2. Install the battery pack. Figure 3-1. Battery Pack Installation 3. Connect the power cable. Figure 3-2. Power Cable Connection 4. Replace MIC cable to its position. 3-65 Figure 3-3. MIC Cable Positioning 3-66 Hard Disk Drive Installation 0 1. Install the HDD carrier on the HDD. 2. Secure with the screw(s). A Figure 3-1. HDD Bracket Installation 3. Install the HDD in the chassis. 4. Secure with the screw(s). B Figure 3-2. HDD Screw Installation 3-67 5. Connect the HDD cable connector. 6. Connect the Audio Board FFC. Figure 3-3. Cable Connections ID Size Quantity A M2.0 x 2.0 2 B M2.0 x 2.0 2 Screw Type 3-68 Audio Board Installation 0 1. Align the bezel with the module and install. Figure 3-1. LCD Bezel Installation 2. Move around the bezel and press down to secure. Figure 3-2. NOTE: LCD Bezel Removal NOTE: Bezel locks in place easily. If there is any resistance, make sure the LVDS cable is correctly located inside the LCD module. 3-69 Fan Thermal Assembly Installation + 0 IMPORTANT: Apply suitable thermal grease and make sure all thermal pads are in place before replacing module. ! CAUTION: Thermal grease can damage mainboard. Use caution when applying. The following thermal grease types are approved for use: N302 Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. Apply small amount of thermal grease to center of CPU. 1. Align the assembly to the mainboard screw holes. Figure 3-1. NOTE: Fan/Thermal Module Installation NOTE: The captive screws must be installed and secured in numerical order for thermal grease to spread evenly. 2. Install and secure five (5) captive screws (E/1 - E/5) to mainboard, in numerical order from one (1) to five (5). 3. Connect the Fan cable. 3-70 5 6 Figure 3-2. 1 4 3 2 Fan/Thermal Screw Removal 3-71 Audio Board Installation 0 1. Align the hinges with the LCD cover. 2. Secure with the screw(s). A B left hinge right hinge Figure 3-1. ID LCD Hinge Screws Installation Size Quantity A M2.0 x 0.5 x 7.0 (Flathead) 3 B M2.0 x 0.5 x 7.0 (Flathead) 3 Screw Type 3-72 LCD Bracket Installation 0 1. Align the bracket in the LCD cover. 2. Install the bracket. 3. Secure with the screw(s). Figure 3-1. ID LCD Bracket Installation Size M2.0 x 0.5 x 7 (flathead) Quantity Screw Type 2 3-73 LCD Panel Installation 0 1. Align the LCD panel with the chassis and install the panel. Figure 3-1. LCD Module Installation 2. Position the LCD correctly and slide up to lock in place. correct installation alignment correct installation alignment Figure 3-2. LCD Module Screws Removal 3. Slide the panel in place to install. 3-74 Figure 3-3. ID A LCD Panel Insatllation Size M2.0 x 0.5 x 7.0 (flathead) Quantity Screw Type 2 3-75 LVDS Installation 0 1. Insert the cable into the panel inner bracket. Figure 3-1. LCD Module Installation 2. Connect the LVDS cable to the panel connector. 3. Attach the securing adhesive. Figure 3-2. LVDS Connection 4. Insert the LVDS cable in the panel cover. 3-76 Figure 3-3. LVDS Alignment 3-77 CCD Installation 0 1. Connect the cable to the CCD module. Figure 3-1. CCD Cable Installation 2. Install the CCD module. Figure 3-2. CCD Module Installation 3-78 Mainboard Installation 0 1. Position the I/O ports on the mainboard in the chassis. 2. Install the mainboard and slide down over the chassis screw holes. Figure 3-1. Mainboard Installation 3. Install the screw(s). Figure 3-2. Mainboard Screw Installation 3-79 ID Size M2.5 x 3.0 Quantity Screw Type 3 3-80 Antenna Installation 0 1. Position the antennas in the chassis. 2. Install the antennas. Figure 3-1. Antenna Installation 3. Install the cabling in the chassis. Figure 3-2. Antenna Cabling Installation 3-81 Speaker Installation 0 1. Install a single speaker. 2. Insert the cabling in the chassis. guide pin guide pin Figure 3-1. Right Speaker Installation 3. Continue to install the cabling in the chassis. Figure 3-2. Speaker Cabling Installation 4. Install the second speaker. 3-82 guide pin guide pin Figure 3-3. Left Speaker Installation 5. Install the remaining cabling in the chassis. Figure 3-4. Speaker Cabling Installation 3-83 CHAPTER 4 Troubleshooting 4-2 Troubleshooting Introduction 0 This chapter contains information about troubleshooting common problems associated with the notebook. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem. 2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or repeating the operation that led to the problem. 3. Use Table 4-1 with the verified symptom to determine the solution. Symptoms (Verified) Power On Issues No Display Issues LCD Failure Internal Keyboard Failure Touchpad Failure Internal Speaker Failure Internal Microphone Failure Audio and Cardreader Failure Other Functions Failure 4. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-3 Power On Issues 0 If the system doesn’t power on, perform the following: Figure 1-1. Power On Issue Computer Shuts Down Intermittently 0 If the system powers off at intervals, perform the following: 1. Makes sure the power cable is properly connected to the computer and the electrical outlet. 2. Remove all extension cables between the computer and the outlet. 3. Remove all surge protectors between the computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check the Thermal Unit (refer to Thermal Unit Failure) and fan airways are free of obstructions. 5. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 6. Remove any recently installed software. 7. If the Issue is still not resolved, refer to Online Support Information. 4-4 Troubleshooting No Display Issues 0 If the Display doesn’t work, perform the following: Figure 1-2. No Display Issue No POST or Video 0 If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5. Reference Product pages for specific model procedures. 2. Make sure the computer has power by checking for one of the following: Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. Drain stored power by removing the power cable and battery. Hold the power button for 10 seconds. 4. Connect the power and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to LCD Failure. Troubleshooting 4-5 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. 8. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 9. Reseat the memory modules. 10. Remove the drives (refer to Maintenance Flowchart). 11. If the Issue is still not resolved, refer to Online Support Information. Abnormal Video 0 If the video appears abnormal, perform the following: 1. Boot the computer. If permanent vertical/horizontal lines or dark spots appear in the same location, the LCD is faulty and should be replaced. Refer to Maintenance Flowchart. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced. Refer to Maintenance Flowchart. NOTE: NOTE: Make sure that the computer is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. Refer to Maintenance Flowchart. 3. Check the display resolution is correctly configured: Minimize or close all Windows. If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application. If desktop display resolution is not normal, right-click on the desktop and select Personalize Display Settings. Click and drag the Resolution slider to the desired resolution. Click Apply and check the display. Readjust if necessary. 4. Roll back the video driver to the previous version if updated. 5. Remove and reinstall the video driver. 6. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks There No are no device conflicts hardware is listed under Other Devices 7. If the Issue is still not resolved, refer to Online Support Information. 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the Issue is still not resolved, refer to Online Support Information. 4-6 Troubleshooting LCD Failure 0 If the LCD fails, perform the following: Figure 1-3. Troubleshooting LCD Failure 4-7 Keyboard Failure 0 If the Keyboard fails, perform the following: Figure 1-4. 4-8 Keyboard Failure Troubleshooting Touchpad Failure 0 If the Touchpad fails, perform the following: Figure 1-5. Troubleshooting Touchpad Failure 4-9 Internal Speaker Failure 0 If internal Speakers fail, perform the following: Figure 1-6. Internal Speaker Failure Sound Problems 0 Perform the following: 1. Boot the computer. 2. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3. If updated recently, roll back the audio driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range: Click the volume icon on the taskbar Drag the slider to 50. Confirm that the volume is not muted. Click Mixer to verify that other audio applications are set to 50 and not muted. 6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that 4-10 Troubleshooting Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software. 9. Restore system and file settings from a known good date using System Restore. 10. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Reinstall the Operating System. 12. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-11 Microphone Failure 0 If internal or external Microphones fail, perform the following: Figure 1-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default). The microphone appears on the Recording tab. 3. Right click on the microphone and select Enable. 4. Select the microphone then click Properties. Select the Levels tab. 5. Increase the volume to the maximum setting and click OK. 6. Test the microphone hardware: Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the on-screen prompts to complete the test. 7. If the Issue is still not resolved, refer to Online Support Information. 4-12 Troubleshooting Other Functions Failure 0 HDD Not Operating Correctly 0 If the HDD fails to operate correctly, perform the following: 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to confirm the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a. Insert the Windows Vista Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c. When the Install Windows screen appears, click Next. d. Select Repair your computer. e. When the System Recovery Options screen appears, click Next. f. NOTE: Select the appropriate operating system, and click Next. NOTE: Click Load Drivers if controller drives are required. g. Select Startup Repair. NOTE: NOTE: Startup Repair attempts to locate and resolve issues with the computer. h. When complete, click Finish. If an issue is discovered, follow the on-screen information to resolve the problem. 1. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 2. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu. 3. Confirm all cables and jumpers on the HDD and ODD are set correctly. 4. Remove any recently added hardware and associated software. 5. Run the Windows Disk Defragmenter. For more information see Windows Help and Support. 6. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support. 7. Restore system and file settings from a known good date using System Restore. 8. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 9. Replace the HDD. (Refer to Maintenance Flowchart) Troubleshooting 4-13 Intermittent Problems 0 Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, perform the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more errors. Undetermined Problems 0 The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU): NOTE: NOTE: Verify that all attached devices are supported by the computer. NOTE: NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (Refer to Power On Issues). 1. Remove power from the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette PC drive Module Cards 4. Apply power to the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, connect the removed devices one at a time until failing FRU is found. 7. If the problem remains, replace the following FRUs one at a time. Do not replace a non-defective FRU: System LCD 4-14 board assembly Troubleshooting Post Codes 0 The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Post Code Range Phase POST Code Range SEC 0x01 - 0x0F PEI 0x70 - 0x9F DXE 0x40 - 0x6F BDS 0x10 - 0x3F SMM 0xA0 - 0xBF S3 0xC0 - 0xCF ASL 0x51 – 0x55 0xE1 – 0xE4 PostBDS 0xF9 – 0xFE InsydeH2ODDT™ Reserve 0xD0 – 0xD7 OEM Reserve 0xE8 – 0xEB Reserved 0xD8 – 0xE0 0xE5 – 0xE7 0xEC – 0xF8 SEC Phase Post Code Functionality Name (Include\PostCode.h) Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR* SEC 04 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT* SEC 05 CPU Generic MSR initialization SEC_CPU_SPEEDCFG* SEC 06 Setup CPU speed SEC_SETUP_CAR_OK SEC 07 Cache as RAM test SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to maximum level SEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cache Troubleshooting 4-15 Functionality Name (Include\PostCode.h) SEC_GO_TO_PEICORE Phase SEC Post Code 0A Description Enter Boot Firmware Volume * 3rd party related functions – Platform dependence. PEI Phase Post Code Table Functionality Name (Include\PostCode.h) Phase Post Code PEI_SIO_INIT PEI 70 Super I/O Initialization PEI_CPU_REG_INIT PEI 71 CPU Early Initialization PEI_CPU_AP_INIT* PEI 72 Multi-processor Early Initial PEI_CPU_HT_RESET* PEI 73 HyperTransport Initialization PEI_PCIE_MMIO_INIT PEI 74 PCIE MMIO BAR Initialization PEI_NB_REG_INIT PEI 75 North Bridge Early Initialization PEI_SB_REG_INIT PEI 76 South Bridge Early Initialization PEI_PCIE_TRAINING* PEI 77 PCIE Training PEI_TPM_INIT PEI 78 TPM Initialization PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL* PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT* PEI 7C HECI Initialization PEI_WATCHDOG_INIT* PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot. PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memory test PEI_TXTPEI* PEI 81 TXT function early Initialization PEI_SWITCH_STACK PEI 82 Start to use Memory PEI_MEMORY_CALLBACK PEI 83 Set cache for physical memory PEI_ENTER_RECOVERY_MODE PEI 84 Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND PEI 85 Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE PEI 87 Load Recovery Image completed PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with Recovery image 4-16 Description Troubleshooting Functionality Name (Include\PostCode.h) Phase Post Code PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core Description * 3rd party relate functions – Platform dependence. DXE Phase POST Code Table Functionality Name (Include\PostCode.h) Phase Post Code DXE_TCGDXE* DXE 40 TPM initial in DXE DXE_SB_SPI_INIT* DXE 41 South bridge SPI initialization DXE_CF9_RESET* DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT* DXE 43 South bridge Serial GPIO initialization DXE_SMMACCESS* DXE 44 Setup SMM ACCE SS service DXE_NB_INIT* DXE 45 North bridge Middle initialization DXE_SIO_INIT* DXE 46 Super I/O DXE initialization DXE_LEGACY_REGION* DXE 47 Setup Legacy Region service DXE_SB_INIT* DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initialization DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service DXE_MTC_INIT DXE 4D MTC Initial DXE_CPU_INIT DXE 4E CPU Middle Initialization DXE_MP_CPU_INIT DXE 4F Multi-processor MiddleInitialization DXE_SMBUS_INIT DXE 50 SMBUS Driver Initialization DXE_SMART_TIMER_INIT DXE 51 8259 Initialization DXE_PCRTC_INIT DXE 52 RTC Initialization DXE_SATA_INIT* DXE 53 SATA Controller earlyInitialization DXE_SMM_CONTROLER_INIT* DXE 54 Setup SMM Control service Troubleshooting Description 4-17 Functionality Name (Include\PostCode.h) Phase Post Code DXE_LEGACY_INTERRUPT* DXE 55 Setup Legacy Interrupt service DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE DXE_FIRST_SMI DXE 57 SMI test DXE_VTD_INIT* DXE 58 VTD Initial DXE_BEFORE_CSM16_INIT DXE 59 Legacy BIOS Initialization DXE_AFTER_CSM16_INIT DXE 5A Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization DXE_SB_DISPATCH* DXE 5C Setup SB SMM Dispatcher service DXE_SB_IOTRAP_INIT* DXE 5D Setup SB IOTRAP Service DXE_SUBCLASS_DRIVER* DXE 5E Build AMT Table DXE_PPM_INIT* DXE 5F PPM Initialization DXE_HECIDRV_INIT* DXE 60 HECIDRV Initialization Description * 3rd party relate functions – Platform dependence. BDS Phase POST Code Phase Post Code BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, keyboard and mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization BDS_CONNECT_STD_ERR BDS 18 Error report device initialization BDS_CONNECT_USB_HC BDS 19 USB host controller initialization Functionality Name (Include\ PostCode.h) 4-18 Description Troubleshooting Phase Post Code BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB device driver initialization BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO BDS 1D Display logo or system information BDS_START_IDE_CONTROLLER BDS 1E IDE controller initialization BDS_START_SATA_CONTROLLER BDS 1F SATA controller initialization BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller initialization BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization BDS_START_ISA_FDD BDS 22 Floppy device initialization BDS_START_ISA_SEIRAL BDS 23 Serial device initialization BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Misc Option ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before boot to OS BDS_GO_LEGACY_BOOT BDS 2F Start to boot Legacy OS BDS_GO_UEFI_BOOT BDS 30 Start to boot UEFI OS BDS_LEGACY16_PREPARE_TO_BOOT BDS 31 Prepare to Boot to Legacy OS Functionality Name (Include\ PostCode.h) Troubleshooting Description 4-19 Phase Post Code BDS_EXIT_BOOT_SERVICES* BDS 32 Send END of POST Message to ME via HECI BDS_LEGACY_BOOT_EVENT BDS 33 Last Chipset initial before boot to Legacy OS. BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS. BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash. BDS_START_SDHC_BUS BDS 36 SDHC device initial. BDS_RECOVERY_START_FLASH BDS 37 Ata Legacy device initial. BDS_RECOVERY_START_FLASH BDS 38 SD Legacy device initial. Functionality Name (Include\ PostCode.h) Description * 3rd party relate functions – Platform dependence. PostBDS Post Code Functionality Name (Include\ PostCode.h) Post Codes Phase Description POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image POST_BDS_ENTER_INTI9 POST_BDS FD Legacy 16 boot entry POST_BDS_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19 S3 Functions POST Code Phase Post Code S3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3 resume S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required data from memory S3_SWITCH_STACK PEI C2 Start to use memory during S3 resume S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory during S3 resume S3_ENTER_S3_RESUME_PEIM PEI C4 Start to restore system configuration S3_BEFORE_ACPI_BOOT_SCRIPT PEI C5 Restore system configuration stage1 Functionality Name (Include\ PostCode.h) 4-20 Description Troubleshooting Phase Post Code S3_BEFORE_RUNTIME_BOOT_SCRIPT PEI C6 Restore system configuration stage2 S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during S3 resume S3_BEFORE_MP_INIT PEI C8 Multi-processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS Phase Post Code ASL_ENTER_S1 ASL 51 Prepare to enter S1 ASL_ENTER_S3 ASL 53 Prepare to enter S3 ASL_ENTER_S4 ASL 54 Prepare to enter S4 ASL_ENTER_S5 ASL 55 Prepare to enter S5 ASL_WAKEUP_S1 ASL E1 System wakeup from S1 ASL_WAKEUP_S3 ASL E3 System wakeup from S3 ASL_WAKEUP_S4 ASL E4 System wakeup from S4 Phase Post Code SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1 SMM_S3_SLEEP_CALLBACK SMM 0xA3 Enter S3 SMM_S4_SLEEP_CALLBACK SMM 0xA4 Enter S4 SMM_S5_SLEEP_CALLBACK SMM 0xA5 Enter S5 SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Functionality Name (Include\ PostCode.h) Description ACPI Functions POST Code Functionality Name (Include\ PostCode.h) Description SMM Functions POST Code Functionality Name (Include\PostCode.h) Troubleshooting Description 4-21 InsydeH20DDT Debugger POST Code Functionality Name (Include\ PostCode.h) Post Code Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor fail) Used by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mode fail) Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail) 4-22 Troubleshooting CHAPTER 5 Jumper and Connector Locations 5-2 Jumper and Connector Locations 13 14 15 16 17 18 0 1 12 11 10 2 9 3 8 7 Figure 5-1. 6 4 5 Mainboard Top Table 5-1. Mainboard Top Item Description Item Description 1. PJ1 DC-In 2. CN9 HDD con 3. CN10 Fan con 4. CN11 Audio con 5. CN12 Keyboard con 6. CN13 Card reader con 7. CN14 TPM con 8. PJ2 Battery con 9. JDIM1 DIMM con 10. BT1 RTC 11. CN8 ODD con 12. CN7 eDP con 13. HE1 Hall IC 14. CN5 WLAN + BT con 15. CN2 LAN con 16. CN1 HDMI con 17. CN6 SSD HDD con 18. CN2, CN3 USB con 5-3 5-4 CHAPTER 6 FRU (Field Replaceable Unit) List 6-2 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Acer M5 481/481G/481T/481TG. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: NOTE: When ordering FRU parts, check the most up-to-date information available on the regional web or channel. Part number changes will not be noted on the printed Service Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines. NOTE: NOTE: To scrap or to return the defective parts, users should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by the regional Acer office on how to return it. FRU (Field Replaceable Unit) List 6-3 Exploded Diagrams 0 Main Assembly 0 11 1 7 8 10 5 4 6 9 2 3 Figure 1-1. Main Assembly Exploded Diagram Table 1-1. Main Assembly Exploded Diagram No. 6-4 Description P/N 1 Mainboard NB.M0J11.004 2 Top assembly 3 Base assembly 4 LCD LK.14008.014 5 HDD KH.32007.016 6 SSD KN.0200Q.002 FRU (Field Replaceable Unit) List Table 1-1. Main Assembly Exploded Diagram (Continued) No. Description P/N 7 ODD KU.0080D.064 8 WL/BT AGN NI.23600.100 9 RAM KN.2GB03.025 10 Battery Lithium KT.00303.002 11 Keyboard NK.I1417.01Y FRU (Field Replaceable Unit) List 6-5 LCD Assembly 0 2 5 6 4 3 7 1 Figure 1-2. LCD Assembly Exploded Diagram Table 1-2. LCD Assembly Exploded Diagram No. Description 1. LCD bezel sub assembly 2. LCD cover sub assembly 3. Camera module 4. Cable assembly GLE P/N NC.21411.00D Cable assembly FOX Cable assembly MEC Cable assembly LNT 6-6 FRU (Field Replaceable Unit) List Table 1-2. LCD Assembly Exploded Diagram (Continued) No. 5. Description P/N Left Hinge SZS Left Hinge GYI Left Hinge AJP 6. Right Hinge SZS Right Hinge GYI Right Hinge AJP 7. LCD FRU (Field Replaceable Unit) List LK.14008.014 6-7 FRU List 0 Table 1-3. FRU List Category Description P/N ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA, LV5, Low profile LED LF AP.06501.033 Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-69AW, LV5, Low profile LED LF AP.06503.029 Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-86AW, LV5, Low profile LF AP.06503.031 Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow CPA09-A065N1, LV5, low profile LF AP.0650A.017 Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow A065R035L / A11-065N1A, LV5, low profile LF AP.0650H.003 Battery SANYO AP12A3i, for 7.5mm embedded type Li-Polymar 3S1P SANYO 3 cell 4850mAh Main COMMON KT.00303.002 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228 2x2 DB AGN+BT4.0 20702) NI.23600.100 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.102 Liteon 3rd WiFi 2x2 AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228 2x2 DB AGN+BT4.0 20702) NC.23611.003 Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.103 BATTERY WiFi MODULE 6-8 FRU (Field Replaceable Unit) List Table 1-3. FRU List (Continued) Category Description P/N CABLE POWER CORD(EU) 1.8M 3PBLACK FM010008-010 27.TATV7.001 POWER CORD(SWI)1.8M 3PBLACK FZ010008-011 27.A99V7.004 POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 27.T48V7.001 POWER CORD ITALIAN 3PIN 27.A99V7.005 PWR CORD V943B30001218008 DANISH 3P 27.A03V7.006 POWER CORD UK 3PIN 27.A03V7.004 PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 27.TATV7.005 POWER CORD JAPAN 27.TAXV7.003 POWER CORD US 3PIN ROHS 27.TAXV7.001 POWER CORD PRC 3P Y536B30001218008 27.TATV7.004 PWR CORD V50CB3T3012180QD TW-110V,3P 27.A99V7.002 POWER CORD BRAZIL IMETRO 3 PIN 27.S0607.001 POWER CORD ARGENTINE 3 PIN BLACK 27.S0207.001 POWER CORD AU W/LABEL (3 PIN) 27.A50V7.003 POWER CORD AF-S (INDIA) 27.A50V7.001 CPU Intel Core i3 2367M BGA 1.4G 17W KC.23601.7MB CPU Intel Core i3 2377M BGA 1.5G 17W KC.23701.7MB CPU Intel Core i5 2467M BGA 1.6G 17W KC.24601.7MB CPU Intel Core i3 i3-3217U BGA 1.8G 1600 17W Ivy Bridge KC.32101.3UM CPU Intel Core i5 i5-3317U BGA 1.7G 1600 17W Ivy Bridge KC.33101.5UM CPU Intel Core i7 i7-3517U BGA 1.9G 1600 17W Ivy Bridge KC.35101.7UM CPU Intel Core i7 i7-3517U BGA 1.9G 1600 17W Ivy Bridge KC.35101.7UM ODD HLDS Super-Multi DRIVE 9.0mm Tray 8X GU61N LF+HF W/O bezel SATA KU.0080D.064 CPU/PROCESSOR DVD RW DRIVE FRU (Field Replaceable Unit) List 6-9 Table 1-3. FRU List (Continued) Category Description P/N HDD/HARD DISK DRIVE 6-10 HDD HGST 2.5" 5400rpm 320GB HTS545032A7E380, Jaguar B7 500G/P SATA 8MB LF+HF F/W:DA4466 KH.32007.016 HDD SEAGATE 2.5" 5400rpm 320GB 9WS14C-188 ST320LT012, Yarra 500G/P, 7mmzh SATA 8MB LF+HF F/W:0001SDM1 KH.32001.024 HDD SEAGATE 2.5" 5400rpm 320GB 320G/P, 7mmzh, 9YG142-190, Sapta 15 SATA 8MB LF+HF F/W:0010SDM1 KH.32001.026 HDD WD 2.5" 5400rpm 320GB WD3200LPVT-22G33T0,MN500S, 500G/P, 7mmzh HDD SATA 8MB LF+HF F/W:01.01A01 KH.32008.031 HDD HGST 2.5" 5400rpm 320GB HTS543232A7A384,0J28213,Eagle B7, 320G/P 7mmzh SATA 8MB LF+HF F/W:DA4788 KH.32007.017 HDD HGST 2.5" 5400rpm 500GB HTS545050A7E380,Jaguar B7, 500G/P SATA 8MB LF+HF F/W:DA4466 KH.50007.016 HDD SEAGATE 2.5" 5400rpm 500GB 9WS142-188 ST500LT012, Yarra 500G/P, 7mmzh SATA 8MB LF+HF F/W:0001SDM1 KH.50001.030 HDD HGST 2.5" 5400rpm 500GB HTS545050A7E380, Jaguar B7,0J23335, 500G/P SATA 8MB LF+HF F/W:DA4837 KH.50007.023 HDD WD 2.5" 5400rpm 500GB WD5000LPVT-22G33T0, MN500S, 500G/P, 7mmzh HDD SATA 8MB LF+HF F/W: 01.01A01 KH.50008.040 Flash Disk PHISON SSD NAND 20GB SSE020GTTC0-S51 LF+HF KN.0200Q.002 Flash Disk SANDISK SSD NAND 128GB SDSA5DK-128G LF+HF KF.1280D.002 Flash Disk SANDISK SSD NAND 128GB SD5SF2-128G(X100) LF+HF KN.1280D.002 Flash Disk LITE-ON SSD NAND 128GB LMT-128M3M LF+HF KF.1280L.001 Flash Disk LITE-ON SSD NAND 256GB LMT-256M3M LF+HF KF.2560L.001 Flash Disk SANDISK SSD NAND 256GB SD5SF2-256G(X100) LF+HF KN.2560D.007 Flash Disk SANDISK SSD NAND 256GB SDSA5DK-256GB LF+HF KN.2560D.004 FRU (Field Replaceable Unit) List Table 1-3. FRU List (Continued) Category Description P/N KEYBOARD K/B(TAIWAN)Z09(AEZ09#00,3A)86,API,BK K/B(GREEK)Z09(AEZ09+00,3A)86,API,BK K/B(THAI)Z09(AEZ09-00,3A)86,API,BK K/B(BULGARIA)Z09(AEZ09100,3A)87,API,BK K/B(CROATIAN)Z09(AEZ09200,3A)87,API,BK K/B(CZ-SLOVAK)Z09(AEZ09300,3A)87,API,BK K/B(HUNGARIAN)Z09(AEZ09400,3A)87,API,BK K/B(BRAZIL)Z09(AEZ09600,3A)87,API,BK K/B(RUSSIAN)Z09(AEZ09700,3A)86,API,BK K/B(TURKISH)Z09(AEZ09A00,3A)87,API,BK K/B(BELGIUM)Z09(AEZ09B00,3A)87,API,BK K/B(SWEDISH)Z09(AEZ09D00,3A)87,API,BK K/B(UK)Z09(AEZ09E00,3A)87,API,BK K/B(FRENCH)Z09(AEZ09F00,3A)87,API,BK K/B(GERMAN)Z09(AEZ09G00,3A)87,API,BK K/B(ITALIAN)Z09(AEZ09I00,3A)87,API,BK K/B(JAPANESE)Z09(AEZ09J00,3A)90,API,BK K/B(US-FR-CAN)Z09(AEZ09K00,3A)87,API,BK K/B(DANISH)Z09(AEZ09M00,3A)87,API,BK K/B(SPANISH)Z09(AEZ09P00,3A)87,API,BK K/B(ARAB-EN)Z09(AEZ09Q00,3A)86,API,BK K/B(ARAB-FR)Z09(AEZ09Q01,3A)87,API,BK K/B(UI)Z09(AEZ09R00,3A)86,API,BK K/B(SWISS)Z09(AEZ09S00,3A)87,API,BK K/B(PORTUGUESE)Z09(AEZ09T00,3A)87,API,BK K/B(HEBREW)Z09(AEZ09V00,3A)86,API,BK K/B(NORWEGIAN)Z09(AEZ09W00,3A)87,API,BK K/B(SCAND)Z09(AEZ09N00,3A)87,API,BK K/B(KOREA)Z09(AEZ09Y00,3A)86,API,BK KB(TAIWAN)Z09(AEZ09#00,3A)86,NON BL,CNY KB(GREEK)Z09(AEZ09+00,3A)86,NON BL,CNY KB(THAI)Z09(AEZ09-00,3A)86,NONBL,CNY FRU (Field Replaceable Unit) List 6-11 Table 1-3. FRU List (Continued) Category Description P/N KB(BULGARIA)Z09(AEZ09100,3A)87,NONBL,CNY KB(CROATIAN)Z09(AEZ09200,3A)87,NONBL,CNY KB(CZ-SLOVAK)Z09(AEZ09300,3A)87,NOBL,CNY KB(HUNGARIAN)Z09(AEZ09400,3A)87NONBL,CNY KB(BRAZIL)Z09(AEZ09600,3A)87,NON BL,CNY KB(RUSSIAN)Z09(AEZ09700,3A)86,NON BL,CNY KB(TURKISH)Z09(AEZ09A00,3A)87,NONBL,CNY KB(BELGIUM)Z09(AEZ09B00,3A)87,NONBL,CNY KB(SWEDISH)Z09(AEZ09D00,3A)87,NONBL,CNY KB(UK)Z09(AEZ09E00,3A)87,NON BL,CNY KB(FRENCH)Z09(AEZ09F00,3A)87,NON BL,CNY KB(GERMAN)Z09(AEZ09G00,3A)87,NONBL,CNY KB(ITALIAN)Z09(AEZ09I00,3A)87,NON BL,CNY KB(JAPANESE)Z09(AEZ09J00,3A)90,NONBL,CNY KB(US-FR-CAN)Z09(AEZ09K00,3A)87NONBL,CNY KB(DANISH)Z09(AEZ09M00,3A)87,NON BL,CNY KB(SPANISH)Z09(AEZ09P00,3A)87,NON BL,CNY KB(ARAB-EN)Z09(AEZ09Q00,3A)86,NONBL,CNY KB(ARAB-FR)Z09(AEZ09Q01,3A)87,NONBL,CNY K/B(UI)Z09(AEZ09R00,3A)86,NON BL,CNY,BK KB(SWISS)Z09(AEZ09S00,3A)87,NONBL,CNY KB(PORTUGUESE)Z09(AEZ09T00,3A)87NOBL,CNY KB(HEBREW)Z09(AEZ09V00,3A)86,NON BL,CNY KB(NORWEGIAN)Z09(AEZ09W00,3A)87NONBL,CNY KB(SCAND)Z09(AEZ09X00,3A)87,NON BL,CNY KB(KOREA)Z09(AEZ09Y00,3A)86,NON BL,CNY LCD LED LCD LPL 14'' WXGA Glare LP140WH7-TSA1 LF 200nit 16ms 500:1 (Open cell) (eDP) 6-12 LK.14008.014 FRU (Field Replaceable Unit) List Table 1-3. FRU List (Continued) Category Description P/N MEMORY Memory NANYA SO-DIMM DDRIII 1333 2GB NT2GC64B88G0NS-CG LF+HF KN.2GB03.025 Memory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S13C9G LF+HF KN.2GB07.006 Memory SAMSUNG SO-DIMM DDRIII 1333 2GB M471B5773DH0-CH9 LF 256*8 KN.2GB0B.030 Memory HYNIX SO-DIMM DDRIII 1333 2GB HMT325S6CFR8C-H9 LF+HF 256x8 38nm KN.2GB0G.031 Memory NANYA SO-DIMM DDRIII 1333 4GB NT4GC64B8HG0NS-CG LF+HF 46nm KN.4GB03.009 Memory SAMSUNG SO-DIMM DDRIII 1333 4GB M471B5273DH0-CH9 LF 256*8 35nm KN.4GB0B.015 Memory KINGSTON SO-DIMM DDRIII 1333 4GB ACR512X64D3S13C9G LF+HF KN.4GB07.001 Memory HYNIX SO-DIMM DDRIII 1333 4GB HMT351S6CFR8C-H9 LF+HF 256x8 38nm KN.4GB0G.012 Memory ELPIDA SO-DIMM DDRIII 1600 2GB EBJ20UF8BDU0-GN-F LF+HF 256*8 38nm KN.2GB09.012 Memory ELPIDA SO-DIMM DDRIII 1600 4GB EBJ40UG8BBU0-GN-F LF+HF 512*8 38nm KN.4GB09.005 HEATSINK Z09 THERMAL MODULE ASSY 35W DIS (SOL) Z09 THERMAL MODULE ASSY 35W DIS (FOX) Z09 THERMAL MODULE ASSY 35W UMA (SOL) Z09 THERMAL MODULE ASSY 35W UMA (FOX) MAINBOARD Mainboard M5-481T LF HR/1.4G,H2G/UMA NB.M0J11.004 Mainboard M5-481T LF CR/1.8G,H2G/UMA NB.M0J11.005 Mainboard M5-481TG LF (HR/1.6G,H2G/N13PL,H1G NB.M0K11.007 Mainboard M5-481TG LF CR/1.7G,H2G/N13PL,H1G NB.M0K11.003 SPEAKER FRU (Field Replaceable Unit) List 6-13 Table 1-3. FRU List (Continued) Category Description P/N SPEAKER MODULE(W-L/R)PB20C SPEAKER MODULE(W-L/R)FG-QT SPEAKER MODULE(W-L/R)SNCN- Screw List 0 Table 1-4. Screw List Category Description P/N SCREW 6-14 ZB1 SCREW M2.5*6-I(BNI)(NYLOK)S/P 86.A08V7.004 ZY5D SCREW M2.0*3.0-I(BKAG)(NYLOK) S.P 86.S0207.001 ZR6 SCREW M2.5*4.0-I(NYLON PATCH)IRON S.P 86.EDM07.003 ZR1 SCREW M2.5*2-I (NI,NYLOK) S/P 86.TDY07.001 ZY2 SCREW M3.0*3.5-I(BUWZN) IRON S.P 86.TPK07.002 EI2 SCREW M2.0*2.5-I(NI)(NYLOK) KIT S.P. 86.TADV7.001 FRU (Field Replaceable Unit) List CHAPTER 7 Model Definition and Configuration 7-2 Model Definition and Configuration M5-481T 0 Table 1-1. RO and Description Model Country P/N RO Description M5-481T-32364 G34Mass WW N9.M0JWW.001 WW M5-481T-32364G34Mass W7HP64ASWW1 MC UMACss_3U 2*2G/320+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481T-32364 G52Mass VN NX.M0JSV.001 AAP M5-481T-32364G52Mass EM W7HP64EMASVN1 MC UMACss_3U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481T-32364 G34Mass VN NX.M0JSV.002 AAP M5-481T-32364G34Mass EM W7HP64EMASVN1 MC UMACss_3U 2*2G/320+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481T-33214 G34Mass WW N9.M0JWW.002 WW M5-481T-33214G34Mass W7HP64ASWW1 MC UMACss_3U 2*2G/320+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481T-32364 G52Mass US NX.M0JAA.001 PA M5-481T-32364G52Mass W7HP64ASUS1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 Model Definition and Configuration 7-3 Table 1-1. RO and Description (Continued) Model 7-4 Country P/N RO Description M5-481T-323a4 G52Mass US NX.M0JAA.002 PA M5-481T-323a4G52Mass W7HP64ASUS1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 M5-481T-53314 G52Mass US NX.M0JAA.003 PA M5-481T-53314G52Mass W7HP64ASUS1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 M5-481T-53314 G52Mass MY NX.M0JSM.001 AAP M5-481T-53314G52Mass EM W7HP64EMASMY1 MC UMACss_3U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481T-53316 G52Mass CL NX.M0JAL.001 PA M5-481T-53316G52Mass EM W7HP64EMASCL3 MC UMACss_3U 2G+4G/500_L+F20G/3L4.85/ 2R/CB_Atheros WB222_HD_Wiping Cloth_AL_PT21SP1 M5-481T-323a6 G52Mass US NX.M0JAA.004 PA M5-481T-323a6G52Mass W7HP64ASUS1 MC UMACss_3U 2G+4G/500_L+F20G/3L4.85/ 2R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 M5-481T-53316 G34Mass BR NX.M0JAL.002 PA M5-481T-53316G34Mass EM W7HP64EMASBR2 MC UMACss_3U 2G+4G/320+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_XC31SP1 Model Definition and Configuration Table 1-1. RO and Description (Continued) Model Country P/N RO Description M5-481T-53316 G52Mass BR NX.M0JAL.003 PA M5-481T-53316G52Mass EM W7HP64EMASBR2 MC UMACss_3U 2G+4G/500_L+F20G/3L4.85/ 2R/CB_Atheros WB222_HD_Wiping Cloth_AL_XC31SP1 M5-481T-323a4 G52Mass ACLA-ES NX.M0JAL.004 PA M5-481T-323a4G52Mass EM W7HP64EMASEA1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_PT22SP1 M5-481T-53314 G52Mass ACLA-ES NX.M0JAL.005 PA M5-481T-53314G52Mass EM W7HP64EMASEA1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_PT22SP1 M5-481T-53316 G52Mass CA NX.M0JAA.006 PA M5-481T-53316G52Mass W7HP64ASCA2 MC UMACss_3U 2G+4G/500_L+F20G/3L4.85/ 2R/CB_Atheros WB222_HD_Wiping Cloth_AL_FR86SP1 Table 7-2. BOM Name and CPU Model Country P/N BOM Name CPU M5-481T-32364 G34Mass WW N9.M0JWW.001 M5-481T_UMACss_3U Ci32367MB M5-481T-32364 G52Mass VN NX.M0JSV.001 M5-481T_UMACss_3U Ci32367MB M5-481T-32364 G34Mass VN NX.M0JSV.002 M5-481T_UMACss_3U Ci32367MB M5-481T-33214 G34Mass WW N9.M0JWW.002 M5-481T_UMACss_3U Ci33217UB M5-481T-32364 G52Mass US NX.M0JAA.001 M5-481T_UMACss_3U Ci32367MB M5-481T-323a4 G52Mass US NX.M0JAA.002 M5-481T_UMACss_3U Ci32377MB Model Definition and Configuration 7-5 Table 7-2. BOM Name and CPU (Continued) Model Country P/N BOM Name CPU M5-481T-53314 G52Mass US NX.M0JAA.003 M5-481T_UMACss_3U Ci53317UB M5-481T-53314 G52Mass MY NX.M0JSM.001 M5-481T_UMACss_3U Ci53317UB M5-481T-53316 G52Mass CL NX.M0JAL.001 M5-481T_UMACss_3U Ci53317UB M5-481T-323a6 G52Mass US NX.M0JAA.004 M5-481T_UMACss_3U Ci32377MB M5-481T-53316 G34Mass BR NX.M0JAL.002 M5-481T_UMACss_3U Ci53317UB M5-481T-53316 G52Mass BR NX.M0JAL.003 M5-481T_UMACss_3U Ci53317UB M5-481T-323a4 G52Mass ACLA-ES NX.M0JAL.004 M5-481T_UMACss_3U Ci32377MB M5-481T-53314 G52Mass ACLA-ES NX.M0JAL.005 M5-481T_UMACss_3U Ci53317UB M5-481T-53316 G52Mass CA NX.M0JAA.006 M5-481T_UMACss_3U Ci53317UB Table 7-3. LCD and VGA Chip Model 7-6 Country P/N LCD VGA Chip M5-481T-32364 G34Mass WW N9.M0JWW.001 NLED14WXGAGSOP UMA M5-481T-32364 G52Mass VN NX.M0JSV.001 NLED14WXGAGSOP UMA M5-481T-32364 G34Mass VN NX.M0JSV.002 NLED14WXGAGSOP UMA M5-481T-33214 G34Mass WW N9.M0JWW.002 NLED14WXGAGSOP UMA M5-481T-32364 G52Mass US NX.M0JAA.001 NLED14WXGAGSOP UMA M5-481T-323a4 G52Mass US NX.M0JAA.002 NLED14WXGAGSOP UMA M5-481T-53314 G52Mass US NX.M0JAA.003 NLED14WXGAGSOP UMA M5-481T-53314 G52Mass MY NX.M0JSM.001 NLED14WXGAGSOP UMA Model Definition and Configuration Table 7-3. LCD and VGA Chip (Continued) Model Country P/N LCD VGA Chip M5-481T-53316 G52Mass CL NX.M0JAL.001 NLED14WXGAGSOP UMA M5-481T-323a6 G52Mass US NX.M0JAA.004 NLED14WXGAGSOP UMA M5-481T-53316 G34Mass BR NX.M0JAL.002 NLED14WXGAGSOP UMA M5-481T-53316 G52Mass BR NX.M0JAL.003 NLED14WXGAGSOP UMA M5-481T-323a4 G52Mass ACLA-ES NX.M0JAL.004 NLED14WXGAGSOP UMA M5-481T-53314 G52Mass ACLA-ES NX.M0JAL.005 NLED14WXGAGSOP UMA M5-481T-53316 G52Mass CA NX.M0JAA.006 NLED14WXGAGSOP UMA Table 7-4. VRAM and Memory 1 Model Country P/N VRAM Memory 1 M5-481T-32364 G34Mass WW N9.M0JWW.001 N OB2GBIII(256x16*4) M5-481T-32364 G52Mass VN NX.M0JSV.001 N OB2GBIII(256x16*4) M5-481T-32364 G34Mass VN NX.M0JSV.002 N OB2GBIII(256x16*4) M5-481T-33214 G34Mass WW N9.M0JWW.002 N OB2GBIII(256x16*4) M5-481T-32364 G52Mass US NX.M0JAA.001 N OB2GBIII(256x16*4) M5-481T-323a4 G52Mass US NX.M0JAA.002 N OB2GBIII(256x16*4) M5-481T-53314 G52Mass US NX.M0JAA.003 N OB2GBIII(256x16*4) M5-481T-53314 G52Mass MY NX.M0JSM.001 N OB2GBIII(256x16*4) M5-481T-53316 G52Mass CL NX.M0JAL.001 N OB2GBIII(256x16*4) M5-481T-323a6 G52Mass US NX.M0JAA.004 N OB2GBIII(256x16*4) M5-481T-53316 G34Mass BR NX.M0JAL.002 N OB2GBIII(256x16*4) Model Definition and Configuration 7-7 Table 7-4. VRAM and Memory 1 (Continued) Model Country P/N VRAM Memory 1 M5-481T-53316 G52Mass BR NX.M0JAL.003 N OB2GBIII(256x16*4) M5-481T-323a4 G52Mass ACLA-ES NX.M0JAL.004 N OB2GBIII(256x16*4) M5-481T-53314 G52Mass ACLA-ES NX.M0JAL.005 N OB2GBIII(256x16*4) M5-481T-53316 G52Mass CA NX.M0JAA.006 N OB2GBIII(256x16*4) Table 7-5. Memory 2 and HDD1 Model 7-8 Country P/N Memory 2 HDD 1 (GB) M5-481T-32364 G34Mass WW N9.M0JWW.001 SO2GBIII13 N320GB5.4KS_4K M5-481T-32364 G52Mass VN NX.M0JSV.001 SO2GBIII N500GB5.4KS_4K M5-481T-32364 G34Mass VN NX.M0JSV.002 SO2GBIII N320GB5.4KS_4K M5-481T-33214 G34Mass WW N9.M0JWW.002 SO2GBIII N320GB5.4KS_4K M5-481T-32364 G52Mass US NX.M0JAA.001 SO2GBIII N500GB5.4KS_4K M5-481T-323a4 G52Mass US NX.M0JAA.002 SO2GBIII N500GB5.4KS_4K M5-481T-53314 G52Mass US NX.M0JAA.003 SO2GBIII N500GB5.4KS_4K M5-481T-53314 G52Mass MY NX.M0JSM.001 SO2GBIII N500GB5.4KS_4K M5-481T-53316 G52Mass CL NX.M0JAL.001 SO4GBIII N500GB5.4KS_4K M5-481T-323a6 G52Mass US NX.M0JAA.004 SO4GBIII N500GB5.4KS_4K M5-481T-53316 G34Mass BR NX.M0JAL.002 SO4GBIII N320GB5.4KS_4K M5-481T-53316 G52Mass BR NX.M0JAL.003 SO4GBIII N500GB5.4KS_4K M5-481T-323a4 G52Mass ACLA-ES NX.M0JAL.004 SO2GBIII N500GB5.4KS_4K Model Definition and Configuration Table 7-5. Memory 2 and HDD1 (Continued) Model Country P/N Memory 2 HDD 1 (GB) M5-481T-53314 G52Mass ACLA-ES NX.M0JAL.005 SO2GBIII N500GB5.4KS_4K M5-481T-53316 G52Mass CA NX.M0JAA.006 SO4GBIII N500GB5.4KS_4K Table 7-6. HDD 2 and ODD Model Country P/N HDD 2 (GB) ODD M5-481T-32364 G34Mass WW N9.M0JWW.001 FM0020S2 NSM8XS9.0 M5-481T-32364 G52Mass VN NX.M0JSV.001 FM0020S2 NSM8XS9.0 M5-481T-32364 G34Mass VN NX.M0JSV.002 FM0020S2 NSM8XS9.0 M5-481T-33214 G34Mass WW N9.M0JWW.002 FM0020S2 NSM8XS9.0 M5-481T-32364 G52Mass US NX.M0JAA.001 FM0020S2 NSM8XS9.0 M5-481T-323a4 G52Mass US NX.M0JAA.002 FM0020S2 NSM8XS9.0 M5-481T-53314 G52Mass US NX.M0JAA.003 FM0020S2 NSM8XS9.0 M5-481T-53314 G52Mass MY NX.M0JSM.001 FM0020S2 NSM8XS9.0 M5-481T-53316 G52Mass CL NX.M0JAL.001 FM0020S2 NSM8XS9.0 M5-481T-323a6 G52Mass US NX.M0JAA.004 FM0020S2 NSM8XS9.0 M5-481T-53316 G34Mass BR NX.M0JAL.002 FM0020S2 NSM8XS9.0 M5-481T-53316 G52Mass BR NX.M0JAL.003 FM0020S2 NSM8XS9.0 M5-481T-323a4 G52Mass ACLA-ES NX.M0JAL.004 FM0020S2 NSM8XS9.0 M5-481T-53314 G52Mass ACLA-ES NX.M0JAL.005 FM0020S2 NSM8XS9.0 M5-481T-53316 G52Mass CA NX.M0JAA.006 FM0020S2 NSM8XS9.0 Model Definition and Configuration 7-9 Table 7-7. NB Chopset, Battery and Adapter Model Country P/N NB Chipset Battery Adapter M5-481T-32364 G34Mass WW N9.M0JWW.001 HM77 3CELL4.85 65W M5-481T-32364 G52Mass VN NX.M0JSV.001 HM77 3CELL4.85 65W M5-481T-32364 G34Mass VN NX.M0JSV.002 HM77 3CELL4.85 65W M5-481T-33214 G34Mass WW N9.M0JWW.002 HM77 3CELL4.85 65W M5-481T-32364 G52Mass US NX.M0JAA.001 HM77 3CELL4.85 65W M5-481T-323a4 G52Mass US NX.M0JAA.002 HM77 3CELL4.85 65W M5-481T-53314 G52Mass US NX.M0JAA.003 HM77 3CELL4.85 65W M5-481T-53314 G52Mass MY NX.M0JSM.001 HM77 3CELL4.85 65W M5-481T-53316 G52Mass CL NX.M0JAL.001 HM77 3CELL4.85 65W M5-481T-323a6 G52Mass US NX.M0JAA.004 HM77 3CELL4.85 65W M5-481T-53316 G34Mass BR NX.M0JAL.002 HM77 3CELL4.85 65W M5-481T-53316 G52Mass BR NX.M0JAL.003 HM77 3CELL4.85 65W M5-481T-323a4 G52Mass ACLA-ES NX.M0JAL.004 HM77 3CELL4.85 65W M5-481T-53314 G52Mass ACLA-ES NX.M0JAL.005 HM77 3CELL4.85 65W M5-481T-53316 G52Mass CA NX.M0JAA.006 HM77 3CELL4.85 65W 7-10 Model Definition and Configuration M5-481TG 0 Table 7-8. RO and Description Model Country P/N RO Description M5-481TG-3236 4G52Mass CN NX.M0KCN.001 CN M5-481TG-32364G52Mass W7HB64SCASCN1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_SC11SP1 M5-481TG-3321 2G34Mass WW N9.M0KWW.001 WW M5-481TG-33212G34Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 1*2G/320+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5246 4G52Mass GCTWN NX.M0KTA.001 TWN M5-481TG-52464G52Mass W7HP64ASTW1 MC N13PLP1GBCss_3V5U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_TC41SP1 M5-481TG-5246 6G12Mass MY NX.M0KSM.001 AAP M5-481TG-52466G12Mass EM W7HP64EMASMY1 MC N13PLP1GBCss_3V5U 2G+4G/F128G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481TG-5246 6G52Mass TH NX.M0KST.005 AAP M5-481TG-52466G52Mass EM W7HP64EMASTH1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TH71SP1 M5-481TG-5331 4G25Mass GCTWN NX.M0KTA.002 TWN M5-481TG-53314G25Mass W7HP64ASTW1 MC N13PLP1GBCss_3V5U 2*2G/F256G/3L4.85/2R/CB_ Atheros WB222_HD_Wiping Cloth_AL_TC41SP1 Model Definition and Configuration 7-11 Table 7-8. RO and Description (Continued) Model Country P/N RO Description M5-481TG-5331 4G52Mass PH NX.M0KSP.001 AAP M5-481TG-53314G52Mass EM W7HP64EMASPH1 MC N13PLP1GBCss_3V5U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481TG-5331 6G12Mass HK NX.M0KCF.002 CN M5-481TG-53316G12Mass W7HP64ASHK2 MC N13PLP1GBCss_3V5U 2G+4G/F128G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-5331 6G25Mass HK NX.M0KCF.003 CN M5-481TG-53316G25Mass W7HP64ASHK2 MC N13PLP1GBCss_3V5U 2G+4G/F256G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-5331 6G52Mass SG NX.M0KSG.001 AAP M5-481TG-53316G52Mass W7HP64ASSG1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-5331 6G52Mass TH NX.M0KST.001 AAP M5-481TG-53316G52Mass EM W7HP64EMASTH1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TH71SP1 M5-481TG-5331 6G52Mass HK NX.M0KCF.001 CN M5-481TG-53316G52Mass W7HP64ASHK2 MC N13PLP1GBCss_3V5U 2G+4G/500_L+F20G/3L4.85/ 2R/CB_Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-7351 6G12Mass TH NX.M0KST.004 AAP M5-481TG-73516G12Mass EM W7HP64EMASTH1 MC N13PLP1GBCss_3V5U 2G+4G/F128G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_TH71SP1 7-12 Model Definition and Configuration Table 7-8. RO and Description (Continued) Model Country P/N RO Description M5-481TG-7351 6G52Mass SG NX.M0KSG.002 AAP M5-481TG-73516G52Mass W7HP64ASSG1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-7351 6G52Mass TH NX.M0KST.002 AAP M5-481TG-73516G52Mass EM W7HP64EMASTH1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TH71SP1 M5-481TG-7351 6G52Mass GCTWN NX.M0KTA.003 TWN M5-481TG-73516G52Mass W7HP64ASTW1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TC41SP1 M5-481TG-7351 6G25Mass AU/NZ NX.M0KSA.001 AAP M5-481TG-73516G25Mass W7HP64ASAU1 MC N13PLP1GBCss_3V5U 2G+4G/F256G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5331 6G25Mass AU/NZ NX.M0KSA.002 AAP M5-481TG-53316G25Mass W7HP64ASAU1 MC N13PLP1GBCss_3V5U 2G+4G/F256G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5331 6G12Mass MY NX.M0KSM.002 AAP M5-481TG-53316G12Mass EM W7HP64EMASMY1 MC N13PLP1GBCss_3V5U 2G+4G/F128G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481TG-5331 6G52Mass MY NX.M0KSM.003 AAP M5-481TG-53316G52Mass EM W7HP64EMASMY1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 Model Definition and Configuration 7-13 Table 7-8. RO and Description (Continued) Model Country P/N RO Description M5-481TG-5331 6G52Mass GCTWN NX.M0KTA.004 TWN M5-481TG-53316G52Mass W7HP64ASTW1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TC41SP1 M5-481TG-3236 6G34Mass WW N9.M0KWW.002 WW M5-481TG-32366G34Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2G+4G/320+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5246 6G52Mass WW N9.M0KWW.003 WW M5-481TG-52466G52Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5331 6G52Mass WW N9.M0KWW.004 WW M5-481TG-53316G52Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-7351 6G25Mass WW N9.M0KWW.005 WW M5-481TG-73516G25Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2G+4G/F256G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5246 4G52Mass CN NX.M0KCN.002 CN M5-481TG-52464G52Mass W7HB64SCASCN1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_SC11SP1 7-14 Model Definition and Configuration Table 7-8. RO and Description (Continued) Model Country P/N RO Description M5-481TG-5331 4G52Mass CN NX.M0KCN.003 CN M5-481TG-53314G52Mass W7HB64SCASCN1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_SC11SP1 M5-481TG-7351 4G25Mass GCTWN N9.M0KTW.001 WW M5-481TG-73514G25Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2*2G/F256G/3L4.85/2R/CB_ Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481TG-3236 6G52Mass TH NX.M0KST.003 AAP M5-481TG-32366G52Mass EM W7HP64EMASTH1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TH71SP1 M5-481TG-7351 4G25Mass WW N9.M0KWW.008 WW M5-481TG-73514G25Mass W7HP64AWW1 MC N13PLP1GBCss_3V5U 2*2G/F256G/3L4.85/2R/CB_ Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-7351 4G25Mass WW N9.M0KWW.007 WW M5-481TG-73514G25Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2*2G/F256G/3L4.85/2R/CB_ Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5331 6G52Mass US NX.M0KAA.001 PA M5-481TG-53316G52Mass W7HP64ASUS1 MC N13PLP1GBCss_3V5U 2G+4G/500_L+F20G/3L4.85/ 2R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 M5-481TG-5331 4G52Mass US NX.M0KAA.002 PA M5-481TG-53314G52Mass W7HP64ASUS1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 Model Definition and Configuration 7-15 Table 7-8. RO and Description (Continued) Model Country P/N RO Description M5-481TG-7351 4G52Mass ACLA-ES NX.M0KAL.001 PA M5-481TG-73514G52Mass EM W7HP64EMASEA1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_PT22SP1 M5-481TG-3236 4G25Mass WW N9.M0KWW.006 WW M5-481TG-32364G25Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2*2G/F256G/3L4.85/2R/CB_ Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 Table 7-9. BOM Name and CPU Model Country P/N BOM Name CPU M5-481TG-3236 4G52Mass CN NX.M0KCN.001 M5-481TG_N13PLP1GBC ss_3V5U Ci32367MB M5-481TG-3321 2G34Mass WW N9.M0KWW.001 M5-481TG_N13PLP1GBC ss_3V5U Ci33217UB M5-481TG-5246 4G52Mass GCTWN NX.M0KTA.001 M5-481TG_N13PLP1GBC ss_3V5U Ci52467MB M5-481TG-5246 6G12Mass MY NX.M0KSM.001 M5-481TG_N13PLP1GBC ss_3V5U Ci52467MB M5-481TG-5246 6G52Mass TH NX.M0KST.005 M5-481TG_N13PLP1GBC ss_3V5U Ci52467MB M5-481TG-5331 4G25Mass GCTWN NX.M0KTA.002 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 4G52Mass PH NX.M0KSP.001 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G12Mass HK NX.M0KCF.002 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G25Mass HK NX.M0KCF.003 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G52Mass SG NX.M0KSG.001 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G52Mass TH NX.M0KST.001 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G52Mass HK NX.M0KCF.001 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB 7-16 Model Definition and Configuration Table 7-9. BOM Name and CPU (Continued) Model Country P/N BOM Name CPU M5-481TG-7351 6G12Mass TH NX.M0KST.004 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-7351 6G52Mass SG NX.M0KSG.002 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-7351 6G52Mass TH NX.M0KST.002 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-7351 6G52Mass GCTWN NX.M0KTA.003 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-7351 6G25Mass AU/NZ NX.M0KSA.001 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-5331 6G25Mass AU/NZ NX.M0KSA.002 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G12Mass MY NX.M0KSM.002 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G52Mass MY NX.M0KSM.003 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-5331 6G52Mass GCTWN NX.M0KTA.004 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-3236 6G34Mass WW N9.M0KWW.002 M5-481TG_N13PLP1GBC ss_3V5U Ci32367MB M5-481TG-5246 6G52Mass WW N9.M0KWW.003 M5-481TG_N13PLP1GBC ss_3V5U Ci52467MB M5-481TG-5331 6G52Mass WW N9.M0KWW.004 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-7351 6G25Mass WW N9.M0KWW.005 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-5246 4G52Mass CN NX.M0KCN.002 M5-481TG_N13PLP1GBC ss_3V5U Ci52467MB M5-481TG-5331 4G52Mass CN NX.M0KCN.003 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-7351 4G25Mass GCTWN N9.M0KTW.001 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-3236 6G52Mass TH NX.M0KST.003 M5-481TG_N13PLP1GBC ss_3V5U Ci32367MB M5-481TG-7351 4G25Mass WW N9.M0KWW.008 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-7351 4G25Mass WW N9.M0KWW.007 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-5331 6G52Mass US NX.M0KAA.001 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB Model Definition and Configuration 7-17 Table 7-9. BOM Name and CPU (Continued) Model Country P/N BOM Name CPU M5-481TG-5331 4G52Mass US NX.M0KAA.002 M5-481TG_N13PLP1GBC ss_3V5U Ci53317UB M5-481TG-7351 4G52Mass ACLA-ES NX.M0KAL.001 M5-481TG_N13PLP1GBC ss_3V5U Ci73517UB M5-481TG-3236 4G25Mass WW N9.M0KWW.006 M5-481TG_N13PLP1GBC ss_3V5U Ci32367MB Table 7-10. Model LCD and VGA Chip Country P/N LCD VGA Chip M5-481TG-3236 4G52Mass CN NX.M0KCN.001 NLED14WXGAGSOP N13PLP M5-481TG-3321 2G34Mass WW N9.M0KWW.001 NLED14WXGAGSOP N13PLP M5-481TG-5246 4G52Mass GCTWN NX.M0KTA.001 NLED14WXGAGSOP N13PLP M5-481TG-5246 6G12Mass MY NX.M0KSM.001 NLED14WXGAGSOP N13PLP M5-481TG-5246 6G52Mass TH NX.M0KST.005 NLED14WXGAGSOP N13PLP M5-481TG-5331 4G25Mass GCTWN NX.M0KTA.002 NLED14WXGAGSOP N13PLP M5-481TG-5331 4G52Mass PH NX.M0KSP.001 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G12Mass HK NX.M0KCF.002 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G25Mass HK NX.M0KCF.003 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G52Mass SG NX.M0KSG.001 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G52Mass TH NX.M0KST.001 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G52Mass HK NX.M0KCF.001 NLED14WXGAGSOP N13PLP M5-481TG-7351 6G12Mass TH NX.M0KST.004 NLED14WXGAGSOP N13PLP M5-481TG-7351 6G52Mass SG NX.M0KSG.002 NLED14WXGAGSOP N13PLP M5-481TG-7351 6G52Mass TH NX.M0KST.002 NLED14WXGAGSOP N13PLP 7-18 Model Definition and Configuration Table 7-10. Model LCD and VGA Chip (Continued) Country P/N LCD VGA Chip M5-481TG-7351 6G52Mass GCTWN NX.M0KTA.003 NLED14WXGAGSOP N13PLP M5-481TG-7351 6G25Mass AU/NZ NX.M0KSA.001 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G25Mass AU/NZ NX.M0KSA.002 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G12Mass MY NX.M0KSM.002 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G52Mass MY NX.M0KSM.003 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G52Mass GCTWN NX.M0KTA.004 NLED14WXGAGSOP N13PLP M5-481TG-3236 6G34Mass WW N9.M0KWW.002 NLED14WXGAGSOP N13PLP M5-481TG-5246 6G52Mass WW N9.M0KWW.003 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G52Mass WW N9.M0KWW.004 NLED14WXGAGSOP N13PLP M5-481TG-7351 6G25Mass WW N9.M0KWW.005 NLED14WXGAGSOP N13PLP M5-481TG-5246 4G52Mass CN NX.M0KCN.002 NLED14WXGAGSOP N13PLP M5-481TG-5331 4G52Mass CN NX.M0KCN.003 NLED14WXGAGSOP N13PLP M5-481TG-7351 4G25Mass GCTWN N9.M0KTW.001 NLED14WXGAGSOP N13PLP M5-481TG-3236 6G52Mass TH NX.M0KST.003 NLED14WXGAGSOP N13PLP M5-481TG-7351 4G25Mass WW N9.M0KWW.008 NLED14WXGAGSOP N13PLP M5-481TG-7351 4G25Mass WW N9.M0KWW.007 NLED14WXGAGSOP N13PLP M5-481TG-5331 6G52Mass US NX.M0KAA.001 NLED14WXGAGSOP N13PLP M5-481TG-5331 4G52Mass US NX.M0KAA.002 NLED14WXGAGSOP N13PLP M5-481TG-7351 4G52Mass ACLA-ES NX.M0KAL.001 NLED14WXGAGSOP N13PLP M5-481TG-3236 4G25Mass WW N9.M0KWW.006 NLED14WXGAGSOP N13PLP Model Definition and Configuration 7-19 Table 7-11. Model VRAM and Memory 1 Country P/N VRAM Memory 1 M5-481TG-3236 4G52Mass CN NX.M0KCN.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-3321 2G34Mass WW N9.M0KWW.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5246 4G52Mass GCTWN NX.M0KTA.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5246 6G12Mass MY NX.M0KSM.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5246 6G52Mass TH NX.M0KST.005 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 4G25Mass GCTWN NX.M0KTA.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 4G52Mass PH NX.M0KSP.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G12Mass HK NX.M0KCF.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G25Mass HK NX.M0KCF.003 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G52Mass SG NX.M0KSG.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G52Mass TH NX.M0KST.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G52Mass HK NX.M0KCF.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 6G12Mass TH NX.M0KST.004 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 6G52Mass SG NX.M0KSG.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 6G52Mass TH NX.M0KST.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 6G52Mass GCTWN NX.M0KTA.003 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 6G25Mass AU/NZ NX.M0KSA.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G25Mass AU/NZ NX.M0KSA.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G12Mass MY NX.M0KSM.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) 7-20 Model Definition and Configuration Table 7-11. Model VRAM and Memory 1 (Continued) Country P/N VRAM Memory 1 M5-481TG-5331 6G52Mass MY NX.M0KSM.003 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G52Mass GCTWN NX.M0KTA.004 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-3236 6G34Mass WW N9.M0KWW.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5246 6G52Mass WW N9.M0KWW.003 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G52Mass WW N9.M0KWW.004 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 6G25Mass WW N9.M0KWW.005 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5246 4G52Mass CN NX.M0KCN.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 4G52Mass CN NX.M0KCN.003 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 4G25Mass GCTWN N9.M0KTW.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-3236 6G52Mass TH NX.M0KST.003 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 4G25Mass WW N9.M0KWW.008 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 4G25Mass WW N9.M0KWW.007 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 6G52Mass US NX.M0KAA.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-5331 4G52Mass US NX.M0KAA.002 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-7351 4G52Mass ACLA-ES NX.M0KAL.001 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) M5-481TG-3236 4G25Mass WW N9.M0KWW.006 1G-DDR5 (64*32*4) OB2GBIII(256x16*4) Model Definition and Configuration 7-21 Table 7-12. Model Memory 2 and HDD 1 Country P/N Memory 2 HDD 1 (GB) M5-481TG-3236 4G52Mass CN NX.M0KCN.001 SO2GBIII N500GB5.4KS_4K M5-481TG-3321 2G34Mass WW N9.M0KWW.001 N N320GB5.4KS_4K M5-481TG-5246 4G52Mass GCTWN NX.M0KTA.001 SO2GBIII N500GB5.4KS_4K M5-481TG-5246 6G12Mass MY NX.M0KSM.001 SO4GBIII FM0128S3 M5-481TG-5246 6G52Mass TH NX.M0KST.005 SO4GBIII N500GB5.4KS_4K M5-481TG-5331 4G25Mass GCTWN NX.M0KTA.002 SO2GBIII FM0256S3 M5-481TG-5331 4G52Mass PH NX.M0KSP.001 SO2GBIII N500GB5.4KS_4K M5-481TG-5331 6G12Mass HK NX.M0KCF.002 SO4GBIII FM0128S3 M5-481TG-5331 6G25Mass HK NX.M0KCF.003 SO4GBIII FM0256S3 M5-481TG-5331 6G52Mass SG NX.M0KSG.001 SO4GBIII N500GB5.4KS_4K M5-481TG-5331 6G52Mass TH NX.M0KST.001 SO4GBIII N500GB5.4KS_4K M5-481TG-5331 6G52Mass HK NX.M0KCF.001 SO4GBIII N500GB5.4KS_4K M5-481TG-7351 6G12Mass TH NX.M0KST.004 SO4GBIII FM0128S3 M5-481TG-7351 6G52Mass SG NX.M0KSG.002 SO4GBIII N500GB5.4KS_4K M5-481TG-7351 6G52Mass TH NX.M0KST.002 SO4GBIII N500GB5.4KS_4K M5-481TG-7351 6G52Mass GCTWN NX.M0KTA.003 SO4GBIII N500GB5.4KS_4K M5-481TG-7351 6G25Mass AU/NZ NX.M0KSA.001 SO4GBIII FM0256S3 M5-481TG-5331 6G25Mass AU/NZ NX.M0KSA.002 SO4GBIII FM0256S3 M5-481TG-5331 6G12Mass MY NX.M0KSM.002 SO4GBIII FM0128S3 7-22 Model Definition and Configuration Table 7-12. Model Memory 2 and HDD 1 (Continued) Country P/N Memory 2 HDD 1 (GB) M5-481TG-5331 6G52Mass MY NX.M0KSM.003 SO4GBIII N500GB5.4KS_4K M5-481TG-5331 6G52Mass GCTWN NX.M0KTA.004 SO4GBIII N500GB5.4KS_4K M5-481TG-3236 6G34Mass WW N9.M0KWW.002 SO4GBIII N320GB5.4KS_4K M5-481TG-5246 6G52Mass WW N9.M0KWW.003 SO4GBIII N500GB5.4KS_4K M5-481TG-5331 6G52Mass WW N9.M0KWW.004 SO4GBIII N500GB5.4KS_4K M5-481TG-7351 6G25Mass WW N9.M0KWW.005 SO4GBIII FM0256S3 M5-481TG-5246 4G52Mass CN NX.M0KCN.002 SO2GBIII N500GB5.4KS_4K M5-481TG-5331 4G52Mass CN NX.M0KCN.003 SO2GBIII N500GB5.4KS_4K M5-481TG-7351 4G25Mass GCTWN N9.M0KTW.001 SO2GBIII FM0256S3 M5-481TG-3236 6G52Mass TH NX.M0KST.003 SO4GBIII N500GB5.4KS_4K M5-481TG-7351 4G25Mass WW N9.M0KWW.008 SO2GBIII FM0256S3 M5-481TG-7351 4G25Mass WW N9.M0KWW.007 SO2GBIII FM0256S3 M5-481TG-5331 6G52Mass US NX.M0KAA.001 SO4GBIII N500GB5.4KS_4K M5-481TG-5331 4G52Mass US NX.M0KAA.002 SO2GBIII N500GB5.4KS_4K M5-481TG-7351 4G52Mass ACLA-ES NX.M0KAL.001 SO2GBIII N500GB5.4KS_4K M5-481TG-3236 4G25Mass WW N9.M0KWW.006 SO2GBIII FM0256S3 Table 7-13. HDD 2 and ODD Model Country P/N HDD 2 (GB) ODD M5-481TG-3236 4G52Mass CN NX.M0KCN.001 FM0020S2 NSM8XS9.0 M5-481TG-3321 2G34Mass WW N9.M0KWW.001 FM0020S2 NSM8XS9.0 Model Definition and Configuration 7-23 Table 7-13. Model HDD 2 and ODD (Continued) Country P/N HDD 2 (GB) ODD M5-481TG-5246 4G52Mass GCTWN NX.M0KTA.001 FM0020S2 NSM8XS9.0 M5-481TG-5246 6G12Mass MY NX.M0KSM.001 N NSM8XS9.0 M5-481TG-5246 6G52Mass TH NX.M0KST.005 FM0020S2 NSM8XS9.0 M5-481TG-5331 4G25Mass GCTWN NX.M0KTA.002 N NSM8XS9.0 M5-481TG-5331 4G52Mass PH NX.M0KSP.001 FM0020S2 NSM8XS9.0 M5-481TG-5331 6G12Mass HK NX.M0KCF.002 N NSM8XS9.0 M5-481TG-5331 6G25Mass HK NX.M0KCF.003 N NSM8XS9.0 M5-481TG-5331 6G52Mass SG NX.M0KSG.001 FM0020S2 NSM8XS9.0 M5-481TG-5331 6G52Mass TH NX.M0KST.001 FM0020S2 NSM8XS9.0 M5-481TG-5331 6G52Mass HK NX.M0KCF.001 FM0020S2 NSM8XS9.0 M5-481TG-7351 6G12Mass TH NX.M0KST.004 N NSM8XS9.0 M5-481TG-7351 6G52Mass SG NX.M0KSG.002 FM0020S2 NSM8XS9.0 M5-481TG-7351 6G52Mass TH NX.M0KST.002 FM0020S2 NSM8XS9.0 M5-481TG-7351 6G52Mass GCTWN NX.M0KTA.003 FM0020S2 NSM8XS9.0 M5-481TG-7351 6G25Mass AU/NZ NX.M0KSA.001 N NSM8XS9.0 M5-481TG-5331 6G25Mass AU/NZ NX.M0KSA.002 N NSM8XS9.0 M5-481TG-5331 6G12Mass MY NX.M0KSM.002 N NSM8XS9.0 M5-481TG-5331 6G52Mass MY NX.M0KSM.003 FM0020S2 NSM8XS9.0 M5-481TG-5331 6G52Mass GCTWN NX.M0KTA.004 FM0020S2 NSM8XS9.0 M5-481TG-3236 6G34Mass WW N9.M0KWW.002 FM0020S2 NSM8XS9.0 7-24 Model Definition and Configuration Table 7-13. Model HDD 2 and ODD (Continued) Country P/N HDD 2 (GB) ODD M5-481TG-5246 6G52Mass WW N9.M0KWW.003 FM0020S2 NSM8XS9.0 M5-481TG-5331 6G52Mass WW N9.M0KWW.004 FM0020S2 NSM8XS9.0 M5-481TG-7351 6G25Mass WW N9.M0KWW.005 N NSM8XS9.0 M5-481TG-5246 4G52Mass CN NX.M0KCN.002 FM0020S2 NSM8XS9.0 M5-481TG-5331 4G52Mass CN NX.M0KCN.003 FM0020S2 NSM8XS9.0 M5-481TG-7351 4G25Mass GCTWN N9.M0KTW.001 N NSM8XS9.0 M5-481TG-3236 6G52Mass TH NX.M0KST.003 FM0020S2 NSM8XS9.0 M5-481TG-7351 4G25Mass WW N9.M0KWW.008 N NSM8XS9.0 M5-481TG-7351 4G25Mass WW N9.M0KWW.007 N NSM8XS9.0 M5-481TG-5331 6G52Mass US NX.M0KAA.001 FM0020S2 NSM8XS9.0 M5-481TG-5331 4G52Mass US NX.M0KAA.002 FM0020S2 NSM8XS9.0 M5-481TG-7351 4G52Mass ACLA-ES NX.M0KAL.001 FM0020S2 NSM8XS9.0 M5-481TG-3236 4G25Mass WW N9.M0KWW.006 N NSM8XS9.0 Table 7-14. Model NB Chipset, Battery and Adapter Country P/N NB Chipset Battery Adapter M5-481TG-3236 4G52Mass CN NX.M0KCN.001 HM77 3CELL4.85 65W M5-481TG-3321 2G34Mass WW N9.M0KWW.001 HM77 3CELL4.85 65W M5-481TG-5246 4G52Mass GCTWN NX.M0KTA.001 HM77 3CELL4.85 65W M5-481TG-5246 6G12Mass MY NX.M0KSM.001 HM77 3CELL4.85 65W M5-481TG-5246 6G52Mass TH NX.M0KST.005 HM77 3CELL4.85 65W Model Definition and Configuration 7-25 Table 7-14. Model NB Chipset, Battery and Adapter (Continued) Country P/N NB Chipset Battery Adapter M5-481TG-5331 4G25Mass GCTWN NX.M0KTA.002 HM77 3CELL4.85 65W M5-481TG-5331 4G52Mass PH NX.M0KSP.001 HM77 3CELL4.85 65W M5-481TG-5331 6G12Mass HK NX.M0KCF.002 HM77 3CELL4.85 65W M5-481TG-5331 6G25Mass HK NX.M0KCF.003 HM77 3CELL4.85 65W M5-481TG-5331 6G52Mass SG NX.M0KSG.001 HM77 3CELL4.85 65W M5-481TG-5331 6G52Mass TH NX.M0KST.001 HM77 3CELL4.85 65W M5-481TG-5331 6G52Mass HK NX.M0KCF.001 HM77 3CELL4.85 65W M5-481TG-7351 6G12Mass TH NX.M0KST.004 HM77 3CELL4.85 65W M5-481TG-7351 6G52Mass SG NX.M0KSG.002 HM77 3CELL4.85 65W M5-481TG-7351 6G52Mass TH NX.M0KST.002 HM77 3CELL4.85 65W M5-481TG-7351 6G52Mass GCTWN NX.M0KTA.003 HM77 3CELL4.85 65W M5-481TG-7351 6G25Mass AU/NZ NX.M0KSA.001 HM77 3CELL4.85 65W M5-481TG-5331 6G25Mass AU/NZ NX.M0KSA.002 HM77 3CELL4.85 65W M5-481TG-5331 6G12Mass MY NX.M0KSM.002 HM77 3CELL4.85 65W M5-481TG-5331 6G52Mass MY NX.M0KSM.003 HM77 3CELL4.85 65W M5-481TG-5331 6G52Mass GCTWN NX.M0KTA.004 HM77 3CELL4.85 65W M5-481TG-3236 6G34Mass WW N9.M0KWW.002 HM77 3CELL4.85 65W M5-481TG-5246 6G52Mass WW N9.M0KWW.003 HM77 3CELL4.85 65W M5-481TG-5331 6G52Mass WW N9.M0KWW.004 HM77 3CELL4.85 65W M5-481TG-7351 6G25Mass WW N9.M0KWW.005 HM77 3CELL4.85 65W 7-26 Model Definition and Configuration Table 7-14. Model NB Chipset, Battery and Adapter (Continued) Country P/N NB Chipset Battery Adapter M5-481TG-5246 4G52Mass CN NX.M0KCN.002 HM77 3CELL4.85 65W M5-481TG-5331 4G52Mass CN NX.M0KCN.003 HM77 3CELL4.85 65W M5-481TG-7351 4G25Mass GCTWN N9.M0KTW.001 HM77 3CELL4.85 65W M5-481TG-3236 6G52Mass TH NX.M0KST.003 HM77 3CELL4.85 65W M5-481TG-7351 4G25Mass WW N9.M0KWW.008 HM77 3CELL4.85 65W M5-481TG-7351 4G25Mass WW N9.M0KWW.007 HM77 3CELL4.85 65W M5-481TG-5331 6G52Mass US NX.M0KAA.001 HM77 3CELL4.85 65W M5-481TG-5331 4G52Mass US NX.M0KAA.002 HM77 3CELL4.85 65W M5-481TG-7351 4G52Mass ACLA-ES NX.M0KAL.001 HM77 3CELL4.85 65W M5-481TG-3236 4G25Mass WW N9.M0KWW.006 HM77 3CELL4.85 65W Model Definition and Configuration 7-27 7-28 Model Definition and Configuration CHAPTER 8 Test Compatible Components 8-2 Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Acer M5 481/481G/481T/481TG. Compatibility Test Report released by the Acer Mobile System Testing Department. Test Compatible Components 8-3 Microsoft® Windows® 7 Environment Test 0 Acer M5 481/481G/481T/481TG 0 Table 8-1. Acer M5 481/481G/481T/481TG Vendor Type Description P/N 2nd HDD 60003533 YOSUN FM0020S2 Flash Disk PHISON SSD NAND 20GB SSE020GTTC0-S51 LF+HF KN.0200Q.002 10000981 MISC Acer HDMI(A) to VGA converter Acer HDMI(A) to VGA converter NC.23811.005 10001012 COMPAL Wiping KB Cloth 004 Wiping KB Cloth Ultra Book 300 x 180 NC.23511.004 10001023 LITE-ON 65W Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-69AW, LV5, Low profile LED LF AP.06503.029 10001081 DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65VH BA, LV5, Low profile LED LF AP.06501.033 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow CPA09-A065N1, LV5, low profile LF AP.0650A.017 ALC271X_VB6 Realtek ALC271X_VB6 QFN-48 LZ.21000.161 3CELL4.85 Battery SONY ID:AP12A4i Li-Polymar 3S1P SONY 3 cell 4850mAh Main COMMON for embedded type BT.00304.011 HD_S Liteon HD_S LT_SONY119_SP (Shuriken) NC.21411.00D 2-in-1 card reader 2-in-1 card reader CR.21500.030 Accessory Adapter Audio Codec 10004786 REALTEK Battery 10001063 SONY Camera 10001023 LITE-ON Card Reader 10000981 MISC 8-4 Test Compatible Components Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description P/N CPU 10001067 INTEL Ci32377MB CPU Intel Core i3 2377M BGA 1.5G 17W KC.23701.7MB 10001067 INTEL Ci52467MB CPU Intel Core i5 2467M BGA 1.6G 17W KC.24601.7MB 10001067 INTEL Ci53317UB CPU Intel Core i5 i5-3317U BGA 1.7G 1600 17W Ivy Bridge KC.33101.5UM 10001067 INTEL Ci73517UB CPU Intel Core i7 i7-3517U BGA 1.9G 1600 17W Ivy Bridge KC.35101.7UM 10001079 SYNNEX FM0128S3 Flash Disk SANDISK SSD NAND 128GB SDSA5DK-128G LF+HF KF.1280D.002 10001079 SYNNEX FM0128S3 Flash Disk SANDISK SSD NAND 128GB SD5SF2-128G(X100) LF+HF KN.1280D.002 10001079 SYNNEX FM0256S3 Flash Disk SANDISK SSD NAND 256GB SDSA5DK-256GB LF+HF KN.2560D.004 10001079 SYNNEX FM0256S3 Flash Disk SANDISK SSD NAND 256GB SD5SF2-256G(X100) LF+HF KN.2560D.007 60001994 WD N320GB5.4KS_ 4K HDD WD 2.5" 5400rpm 320GB WD3200LPVT-22G33T0,MN500S, 500G/P, 7mmzh HDD SATA 8MB LF+HF F/W:01.01A01 KH.32008.031 60001994 WD N500GB5.4KS_ 4K HDD WD 2.5" 5400rpm 500GB WD5000LPVT-22G33T0, MN500S, 500G/P, 7mmzh HDD SATA 8MB LF+HF F/W: 01.01A01 KH.50008.040 60002005 HGST SG N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS543232A7A384,0J28213,Eagle B7, 320G/P 7mmzh SATA 8MB LF+HF F/W:DA4788 KH.32007.017 60002005 HGST SG N320GB5.4KS_ 4K HDD HGST 2.5" 5400rpm 320GB HTS545032A7E380, Jaguar B7 500G/P SATA 8MB LF+HF F/W:DA4837 KH.32007.016 60002005 HGST SG N500GB5.4KS HDD HGST 2.5" 5400rpm 500GB Dummy P.N for 500G SATA 8MB LF+HF F/W: KH.50007.015 HDD Test Compatible Components 8-5 Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description P/N 60002005 HGST SG N500GB5.4KS_ 4K HDD HGST 2.5" 5400rpm 500GB HTS545050A7E380, Jaguar B7,0J23335, 500G/P SATA 8MB LF+HF F/W:DA4837 7mmzh HDD KH.50007.023 60002036 SEAGATE N320GB5.4KS_ 4K HDD SEAGATE 2.5" 5400rpm 320GB 9WS14C-188 ST320LT012, Yarra 500G/P, 7mmzh SATA 8MB LF+HF F/W:0001SDM1 KH.32001.024 60002036 SEAGATE N500GB5.4KS_ 4K HDD SEAGATE 2.5" 5400rpm 500GB 9WS142-188 ST500LT012, Yarra 500G/P, 7mmzh SATA 8MB LF+HF F/W:0001SDM1 KH.50001.030 60003544 LITE-ON OPT FM0128S3 Flash Disk LITE-ON SSD NAND 128GB LMT-128M3M LF+HF firmware: VYC2 KF.1280L.001 60003544 LITE-ON OPT FM0256S3 Flash Disk LITE-ON SSD NAND 256GB LMT-256M3M LF+HF firmware:VZC2 KF.2560L.001 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black UK Y2010 Acer Legend NK.I1413.00W 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Sweden Y2010 Acer Legend NK.I1413.00S 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black Russian Y2010 Acer Legend NK.I1413.00P 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Norwegian Y2010 Acer Legend NK.I1413.00M 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Nordic Y2010 Acer Legend NK.I1413.00L 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Italian Y2010 Acer Legend NK.I1413.00H 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black Greek Y2010 Acer Legend NK.I1413.00F Keyboard 8-6 Test Compatible Components Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description P/N 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black German Y2010 Acer Legend NK.I1413.00E 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black French Y2010 Acer Legend NK.I1413.00D 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Brazilian Portuguese Y2010 Acer Legend NK.I1413.007 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black US w/ Canadian French Y2010 Acer Legend NK.I1413.00Z 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black US International w/ Hebrew Y2010 Acer Legend NK.I1413.00Y 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black US International Y2010 Acer Legend NK.I1413.00X 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Turkish Y2010 Acer Legend NK.I1413.00V 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black Thailand Y2010 Acer Legend NK.I1413.00U 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Swiss/G Y2010 Acer Legend NK.I1413.00T 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Spanish Y2010 Acer Legend NK.I1413.00R 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black SLO/CRO Y2010 Acer Legend NK.I1413.00Q 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Portuguese Y2010 Acer Legend NK.I1413.00N 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black Korean Y2010 Acer Legend NK.I1413.00K Test Compatible Components 8-7 Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description P/N 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 107KS Black Japanese Y2010 Acer Legend NK.I1413.00J 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Hungarian Y2010 Acer Legend NK.I1413.00G 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black FR/Arabic Y2010 Acer Legend NK.I1413.00C 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Danish Y2010 Acer Legend NK.I1413.00B 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black Chinese Y2010 Acer Legend NK.I1413.00A 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black CZ/SK Y2010 Acer Legend NK.I1413.009 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Bulgaria Y2010 Acer Legend NK.I1413.008 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 104KS Black Belgium Y2010 Acer Legend NK.I1413.006 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF4S Internal 14 Standard 103KS Black Arabic Y2010 Acer Legend NK.I1413.005 10001044 CHICONY AF4S_A10B Keyboard CHICONY AF4S_A10B AF1S Internal 14 Standard Black NONE Y2010 Acer Legend NK.I1413.001 BCM57780 Broadcom BCM57780 NI.22400.047 NLED14WXGA GSOP LED LCD LPL 14'' WXGA Glare LP140WH7-TSA1 LF 200nit 16ms 500:1 (Open cell) (eDP) LK.14008.014 LAN 610112 BROADCOM LCD 60003089 LG 8-8 Test Compatible Components Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description P/N MEM 60002041 QIMONDA OB2GBIII(256x1 6*4) Memory NONE DDR3L 1333 2GB Dummy LF+HF 256x16*4pcs KN.2GB00.006 60002041 QIMONDA SO2GBIII Memory NONE SO-DIMM DDRIII 2GB dummy LF+HF KN.2GB00.004 60002041 QIMONDA SO4GBIII Memory NONE SO-DIMM DDRIII 4GB dummy LF+HF KN.4GB00.003 HM77 NB Chipset Intel CS HM77 Chief River KI.G7501.002 NSM8XS9.0 ODD HLDS Super-Multi DRIVE 9.0mm Tray 8X GU61N LF+HF W/O bezel SATA KU.0080D.064 N N KI.22800.011 CP4ISV1M Elantech Touchpad CP4ISV1M NC.24611.005 10001067 INTEL UMA UMA (Intel) KI.23200.038 60001915 NVIDIA N13PLP VGA Chip nVidia N13P-LP-A2 28nm, 29mmx29mm, GB4-128 package KG.PLP0V.001 1G-DDR5 (64*32*4) VRAM NONE Graphic GDDR5 5Gbps 1GB Dummy LF+HF 64*32 KN.1GB00.007 10001018 HON HAI 3rd WiFi 2x2 AGN+ BT4.0 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228 2x2 DB AGN+BT4.0 20702) NI.23600.100 10001018 HON HAI 3rd WiFi 2x2 AGN+ BT4.0 Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.102 10001023 LITE-ON 3rd WiFi 2x2 AGN+ BT4.0 Liteon 3rd WiFi 2x2 AGN+ BT4.0 Broadcom 43228+20702 (WiFi 43228 2x2 DB AGN+BT4.0 20702) NC.23611.003 10001023 LITE-ON 3rd WiFi 2x2 AGN+ BT4.0 Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.103 NB Chipset 10001067 INTEL ODD 60001944 LG HK SB Chipset 9999995 ONE TIME VENDER Touchpad 10000981 MISC VGA Chip VRAM 10000981 MISC Wireless LAN Test Compatible Components 8-9 8-10 Test Compatible Components CHAPTER 9 Online Support Information 9-2 Online Support Information Introduction 0 This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user identification and password. These can be obtained directly from Acer CSD (Taiwan). Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service Bios guides for all models updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: Detailed information on Acer's International Traveller’s Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all technical queries. We are always looking for ways to optimize and improve our services, so do not hesitate to direct any suggestions or comments to us. Online Support Information 9-3 9-4 Online Support Information
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