Acer M3 581T Users Manual MA50_HX_Book

2015-01-25

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Acer M3 581T/581TG

SERVICEGUIDE

Revision History
Refer to the table below for the updates made to this M3 581T/581TG service guide.
Date

Chapter

Updates

2012/2/29

Chapter 3

Update "Removing the
LCD Bezel"

Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.

Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.

Copyright
© 2012 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.

Conventions
The following conventions are used in this manual:
!

WARNING:
Indicates a potential for personal injury.

!

CAUTION:
Indicates a potential loss of data or damage to equipment.

+

IMPORTANT:
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
The following typographical conventions are used in this document:
Book titles, directory names, file names, path names, and program/process names are shown in

italics.

Example:
the DRS5 User's Guide
ii

/usr/local/bin/fd
the /TPH15spool_M program
Computer output (text that represents information displayed on a computer screen, such as

menus, prompts, responses to input, and error messages) are shown in constant width.

Example:
[01] The server has been stopped
User input (text that represents information entered by a computer user, such as command

names, option letters, and words) are shown in constant width bold.

Variables contained within user input are shown in angle brackets (< >).
Example:
At the prompt, type run  -m
Keyboard keys are shown in bold italics.

Example:
After entering the data, press Enter.

General information

0

Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic configuration
for Acer’s global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a
machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.

iii

iv

CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Open Top View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Closed Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Lock Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

CHAPTER 2
System Utilities
BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
i

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Remove HDD/BIOS Password Utilities. . . . . . . . . . . . . . . . . . . . . 2-18
Remove HDD Password Utilities . . . . . . . . . . . . . . . . . . . . . . 2-18
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

CHAPTER 3
Machine Maintenance
Machine Disassembly and Replacement. . . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Replacement Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
External Module Disassembly Process . . . . . . . . . . . . . . . . . . 3-8
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . 3-8
Removing the Dummy Card. . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Removing the HDD Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Removing the HDD Module. . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Removing the SSD Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . 3-19
Removing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Removing battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Removing the Power switch board . . . . . . . . . . . . . . . . . . . . 3-29
Remove the card reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Remove the cables from the Mainboard . . . . . . . . . . . . . . . 3-31
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Removing the Thermal module. . . . . . . . . . . . . . . . . . . . . . . 3-36
Removing the Bluetooth Board. . . . . . . . . . . . . . . . . . . . . . . 3-38

ii

Removing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-41
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . 3-41
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Removing the Camera Board. . . . . . . . . . . . . . . . . . . . . . . . . 3-48
LCD Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Replacing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Replacing the Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Replacing the DC-IN cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . 3-57
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Replacing the LCD Module & Cables to Mainboard. . . . . . . 3-60
Replacing the Card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Replacing the Power Switch board&Battery . . . . . . . . . . . . 3-64
Replacing the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Replacing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . 3-73
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the SSD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-78
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . 3-79
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
Replacing the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
Replacing the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . 3-82

CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal & External Speaker Failure . . . . . . . . . . . . . . . . . . . 4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
iii

Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
HDMI and CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
CD-ROM/DVD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
POST Code Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

CHAPTER 5
Jumper and Connector Locations
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-6
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
BIOS Recovery by Crisis Disk. . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

CHAPTER 6
FRU List

MA50_HX Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Top Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Bottom Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

CHAPTER 7
Test Compatible Components
Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . 7-4
M3 581T/581TG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

CHAPTER 8
Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

iv

v

vi

CHAPTER 1
Hardware Specifications

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Open Top View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Closed Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Lock Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Special Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
The Euro symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
The US dollar sign. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
System Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Board Major Chips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Fan True Value Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-2

1-24
1-25
1-25
1-25
1-26
1-26
1-26
1-27
1-27
1-27
1-28
1-28

Hard Disk Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solid State Drive (AVL components) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Super-Multi Drive Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED 15.6” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Supported Resolution (LCD Supported Resolution) . . . . . . . . . . . .
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Supported Resolution (GPU Supported Resolution) . . . . . . . . . . . .
Display Supported Resolution (LCD panel Supported Resolution) . . . . . . .
Bluetooth Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WIFI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System DMA Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-28
1-29
1-30
1-30
1-31
1-31
1-31
1-32
1-32
1-32
1-32
1-33
1-33
1-34
1-35
1-35
1-35
1-35
1-35
1-36
1-36
1-36
1-37
1-37
1-38

1-3

1-4

Hardware Specifications and Configurations
Features

0

The following is a brief summary of the computer’s many features:

Operating System

0

Genuine Windows® 7 Home Premium 64-bit

Platform

0

Intel® Core™ i7-2637M processor (4 MB L3 cache, 1.70 GHz.17W), i5-2467M processor (3 MB

L3 cache, 1.60 GHz, 17W), i3-2367M processor (3 MB L3 cache, 1.40 GHz, 17W), supporting
Intel® 64 architecture, Intel® Smart Cache
Mobile Intel® HM77 Express Chipset

System Memory

0

Dual-channel DDR3 SDRAM support:
Up to 6 GB of DDR3 system memory, 2 GB on board and 1 memory slot

Display

0

15.6" HD 1366 x 768 resolution, high-brightness (200-nit) LED-backlit Glare TFT LCD
Mercury-free, environment-friendly
LED-backlight with driving circuit design
16:9 aspect ratio

Graphics

0

NVIDIA Optimus™ GeForce GT640M with dedicated DDR3 VRAM, supporting CUDA®,
PhysX®, 3D Vision®, Microsoft® DirectX® 11, OpenGL® 4.1, OpenCL™ 1.1
Dual independent display support
16.7 million colors
External resolution / refresh rates:

HDMI® port up to 1920 x 1080: 60 Hz

MPEG-2/DVD decoding
VC-1 and H.264 (AVC) decoding
Microsoft® DirectX® Video Acceleration (DXVA) application interface (API)
HDMI® (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content

Protection) support

Intel®

integrated GPU

Hardware Specifications and Configurations

1-5

Storage Subsystem

0

Solid state drive

0

mSATA Type, LF+HF
Multi-Level Cell (MLC) NAND flash
128 GB/256 GB

Hard disk drive

0

SATA Type, 5400 RPM, 2.5 ", Slim with height of 7.0 mm
320/500 GB

2-in-1 card reader, supporting:

0

Secure Digital™ (SD), Secure Digital™ eXtended Capacity(SDXC), MultiMediaCard™ (MMC),

MultiMediaCard Plus (MMCplus™)

Audio Subsystem

0

Optimized Dolby® Home Theater® v4 audio enhancement, featuring Audio Optimizer, Audio

Regulator, Volume Leveler, Volume Maximizer, Intelligent EQ, Dialogue Enhancer, Surround
Virtualizer for Headphones, Surround Virtualizer for Built-in Speakers, and Dolby® Digital Output
technologies
Two built-in 20mm diameter stereo speakers and the Acer Tuba CineBass booster supporting

low-frequency effects
True-5.1-channel surround sound output
High-definition audio support
MS-Sound compatible
Built-in single digital microphone

Optical Media Drive

0

Slim DVD Super Multi double-layer drive:
Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X

DVD-ROM DL, 8X DVD-R DL, 8X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM
Write: 24X CD-R, 10X CD-RW, 8X DVD-R, 8X DVD+R, 6X DVD-RW, 8X DVD+RW, 5X

DVD-RAM, 4X DVD+R DL, 4X DVD-R DL

Communication

0

Webcam

0

Acer Video Conference, featuring:
1.3M webcam with 1280*1024 effective resolution
Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE)

technology, supporting 720p resolution online video calls

1-6

Hardware Specifications and Configurations

Wireless and networking

0

WLAN:
Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™
Supporting Acer SignalUp™ wireless technology
WPAN:
Bluetooth® 4.0 + HS
LAN:
PCI-E Gigabit Ethernet

Privacy Control
Trusted Platform Module(TPM) 1.2

0

(For future SKU)

Intel Anti-Theft Technology
BIOS user, supervisor password
Kensington lock slot

Dimensions and Weight

0

Dimensions

0

376.4 (W) x 253.0 (D) x 19.7/20.7 (H) mm (14.81 x 10.0 x 0.77/0.82 inches)

Weight

0

2.25 kg with HDD

Power Adapter and Battery

0

ACPI 3.0 CPU power management standard: supports Standby and Hibernation
power-saving modes

Power adapter

0

3-pin 65 W AC adapter:
95.0 (W) x 50.0 (D) x 25.4 (H) mm (3.74 x 1.97 x 1.00 inches)
216 g with 180 cm power cord

Battery

0

4850 mAh 3-cell Li-ion standard battery pack
Battery life: 8 hours
ENERGY STAR®

Hardware Specifications and Configurations

1-7

Special Keys and Controls

0

Keyboard

0

103-US/104-UK/107-JP keys-layout keyboard with independent standard numeric keypad,

international language support

Touchpad

0

Button-less design
Dual-mode touchpad with Media Console / multi-gesture function, supporting two-finger scroll,

pinch, rotate, flip

Media keys

0

Media controls: play/pause, stop, previous, next
Volume controls: up/down

I/O Ports

0

Multi-in-1 card reader (SD™, SDXC™, MMC, MMCplus™)
Two USB 2.0 ports
One USB 3.0 port
HDMI® port with HDCP support
Headphone/speaker jack
Ethernet (RJ-45) port
DC-in jack for AC adapter

Software

0

Productivity

0

Acer AUPEO
Acer Backup Manager
Acer ePower Management
Acer eRecovery Management
Acer Evernote
Acer ExpressCache
Acer Identity Card
Acer KOBO
Acer Netflix Shortcut
Acer newsXpresso
Acer NOOK for PC
Acer Registration
Acer Sleep Memory Optimizer
Acer Smart Timer
Acer Updater

1-8

Hardware Specifications and Configurations

Acer USB Charge Manager
Acer Welcome Center
Adobe Flash Player
Adobe Reader X
Office 2010 Acer edition

Security

0

McAfee Family Protection Shortcut
McAfee Internet Security Suite
McAfee Virus Definitions
MyWinLocker Suite
Norton Online Backup

Multimedia

0

Acer Crystal Eye Webcam
Acer clear.fi Media
Acer clear.fi Photo
Cyberlink MediaEspresso
NTI Media Maker

Gaming

0

Acer Fooz Kids
Wild Tangent WW Acer Edition

Communication and ISP

0

Acer VCM
Skype
Windows Live Essentials 2011

Web links and utilities

0

Acer Accessory Store
Bing Bar
Bing Setup
eBay Shortcut
Internet Explorer 9
Silverlight

Environment

0

Temperature:
Operating: 5 °C to 35 °C
Non-operating: -20 °C to 65 °C

Hardware Specifications and Configurations

1-9

Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%

1-10

Hardware Specifications and Configurations

Notebook Tour

0

This section provides an overview of the features and functions of the notebook.

Open Top View

Figure 1-1.
Table 1-1.
No

Icon

0

Open Top View

Open Top View
Item

Description

1

Microphone

Internal microphone for recording sound.

2

Display screen

Also called Liquid-Crystal Display (LCD),
displays computer output.

3

Keyboard

For entering data into computer.

4

Touchpad

Touch-sensitive pointing device which functions
like a computer mouse.

5

Click button area (left
and right)

The left and right button function like the left and
right mouse buttons.

6

Webcam

Web camera for video communication.

Hardware Specifications and Configurations

1-11

Closed Front View

Figure 1-2.

0

Closed Front View

Table 1-2. Closed Front View
No

Icon

Item

Description

1

Power button

Turns the computer on and off.

2

Power indicator

Indicates the computer’s power status.

3

Battery indicator

Indicates the computer’s battery status.

Closed Rear View

Figure 1-3.

0

Closed Rear View

Table 1-3. Closed Rear View
No
1

1-12

Icon

Item

Description

Ventilation slots

Enable the computer to stay cool, even after
prolonged use.

Hardware Specifications and Configurations

Table 1-3. Closed Rear View
No

Icon

Item

Description

2

Headphones/
speaker/line-ou
t jack with
S/PDIF support

Connects to audio line-out devices (e.g.,
speakers, headphones).

3

USB 2.0 port

Connects to USB 2.0 devices (e.g., USB
mouse, USB camera).

USB 3.0 port

Connects to USB devices. Supports the USB
3.0 (SuperSpeed USB) specification.

5

HDMI port

Supports high definition digital video
connections.

6

Ethernet
(RJ-45) port

Connects to an Ethernet 10/100/1000-based
network.

7

DC-in jack

Connects to an AC adapter.

4

SS

Left View

Figure 1-4.

0

Left View

Table 1-4. Left View
No

Icon

Item

Description

1

Optical drive

Internal optical drive; accepts CDs DVDs.

2

Optical disk access
indicator

Lights up when the optical drive is active.

3

Optical drive eject button

Ejects the optical disk from the drive.

Hardware Specifications and Configurations

1-13

Table 1-4. Left View
No

Icon

4

Item
Emergency eject hole

Description
Ejects the optical drive tray when the computer is
turned off.

NOTE:
Insert a paper clip to the emergency eject hole
to eject the optical drive tray when the
computer is off.
Multi-in-1 card reader

5

Accepts Secure Digital (SD 3.0), MultiMediaCard
(MMC).

NOTE:
Push to remove/install the card. Only one card
can operate at any given time.

Right View

Figure 1-5.

0

Right View

Table 1-5. Right View
No
1

1-14

Icon

Item
Kensington lock slot

Description
Connects to a Kensington-compatible computer
security lock.
Wrap the computer security lock cable around an
immovable object such as a table or handle of a
locked drawer. Insert the lock into the notch and turn
the key to secure the lock. Some keyless models are
also available.

Hardware Specifications and Configurations

Base View

0

Figure 1-6.

Base View

Table 1-6. Base View
No

Icon

Item

Description

1

Main door

Houses the computer’s HDD, Memory bar, SSD card
and WLAN card.

2

Speakers

Deliver stereo audio output.

Hardware Specifications and Configurations

1-15

Indicators

0

The computer has two easy-to-read status indicators. The following indicators are visible
even when the computer cover is closed.

Table 1-7. Indicators
Icon

Function

Description

Power indicator

Indicates the computer’s power status.

Battery indicator

Indicates the computer’s battery status.

Touchpad Basics

Figure 1-7.

0

Touchpad

Move finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and

execution functions. These two virtual buttons are the equivalent of the left and right buttons on a
mouse. Tapping on the TouchPad is the same as clicking the left button.

Table 1-8. Touchpad
Function
Execute

1-16

Left Button (2)
Quickly click twice.

Right Button (3)

Main Touchpad (1)
Rapidly tap twice.

Hardware Specifications and Configurations

Table 1-8. Touchpad
Function
Select

Left Button (2)

Right Button (3)

Click once.

Access context
menu

Main Touchpad (1)
Tap once.

Click once.

Using the Keyboard

0

The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock
function keys, special and full sized keys.

Figure 1-8.

Keyboard Lock Keys

Hardware Specifications and Configurations

1-17

Lock Keys

0

The keyboard has three lock keys which the user can toggle on and off.
Table 1-9. Lock Keys
Lock key

Description

Caps Lock

When on, all alphabetic characters are in uppercase.

Num Lock

Off by default. When On, internal keyboard acts as numeric key padlock. If an
external keyboard or keypad is present, the Num Lock will have the following
definitions:
 When On, the system boots with external keyboard/keypad Num Lock
status On. Internal keyboard overlay numeric keys are disabled.
 The key can be turned on/off via the internal keyboard (Fn+F11) or the
external keyboard/keypad. Num Lock affects the external keyboard/keypad
only.
 Shift state is NOT used for the cursor movement by the numeric keys.
 The state of the Num Lock is not changed by the attachment/removal (hot
plug) of the external keyboard/keypad.

Scroll Lock
 +

When On, the screen moves one line up or down when pressing up or down
arrow keys. Scroll Lock is not applicable for all applications.

1-18

Hardware Specifications and Configurations

Windows Keys

0

The keyboard has two keys that perform Windows-specific functions.



Table 1-10.

Windows Logo key
Application key

Windows Keys

Key
Windows Logo
key

Description
Pressed alone, this key has the same effect as clicking on the Windows Start
button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
<

>: Open or close the Start menu

<

> + : Open the Run dialog box

<

> + : Minimizes all windows

 + <

> + M: Undo minimize all windows

<

> + : Show the help window

<

> + : Open Windows Explorer

<

> + : Search for a file or folder

<

> + : Show the desktop

 + <

> + : Search for computers (search in network)

< > + : Lock computer (if connected to a network domain), or switch
users (if not connected to a network domain)
 + < > + : Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
<

> + : Cycle through programs on the taskbar

< > + : Display the System Properties dialog box
Functions supported by Windows XP:

Application key

<

> + : Show the System Properties dialog box

<

> + : Open Ease of Access Center

This key has the same effect as clicking the right mouse button; opening the
application's context menu.

Hardware Specifications and Configurations

1-19

Hotkeys

0

The computer uses hotkeys or key combinations to access most computer controls.
To activate hotkeys, press and hold the  key before pressing the key in the combination.

Figure 1-9.
Table 1-11.
Hotkey

Keyboard Hotkeys

Hotkeys
Icon

Function

Description

 + 

Communication
Device On/Off

Toggles WiFi, 3G and Bluetooth On and Off
using a pop-up window.

 + 

Sleep

Puts the computer in Sleep mode.

 + 

Display toggle

Switches display output between the display
screen, external monitor (if connected) and
both.

 + 

Display off

Turns Off the LCD back light

 + 

Touchpad
toggle

Turns the touchpad On and Off.

 + 

Speaker toggle

Turns the speakers On and Off.

 + <>

Brightness Up

Increases the screen brightness.

 + <>

Brightness
Down

Decreases the screen brightness.

 +

Play/Pause

Play or pause a selected media file.

 + 

Stop

Stop playing the selected media file.

 +

Previous

Return to the previous media

 + 

Next

Jump to the next media file.

1-20

Hardware Specifications and Configurations

Table 1-11.
Hotkey
Alt> + 

Hotkeys (Continued)
Icon

Function
D2D recovery

Hardware Specifications and Configurations

Description
Enters to the D2D recovery during POST

1-21

System Block Diagram

1-22

Hardware Specifications and Configurations

Specification Tables

0

Computer specifications
Item

Metric

Imperial

Dimensions
Length

376.4 mm

14.81 in

Width

253.0 mm

10.0 in

Height
(front/rear)

19.7/20.7 mm

0.77/0.82 in

Weight (equipped with optical
drive, flash drive, and battery)

2.25 kg with HDD

4.5 lbs with HDD

Input power
Operating voltage

19V at 3.42A Max for 65W

Operating current

3.42A(Max)

Temperature
Operating (not writing to
optical disc)

0°C to 35°C

32°F to 95°F

Operating (writing to optical
disc)

5°C to 35°C

41°F to 95°F

Nonoperating

-20°C to 60°C

-4°F to 140°F

Relative humidity
Operating

10% to 90%

Nonoperating

5% to 95%

Maximum altitude (unpressurized)
Operating

-15 m to 3,048 m

-50 ft to 10,000 ft

Nonoperating

-15 m to 12,192 m

-50 ft to 40,000 ft

Shock
Operating

125 g, 2 ms, half-sine

Nonoperating

200 g, 2 ms, half-sine

Random vibration
Operating

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Nonoperating

1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer
operates within this range of temperatures.

Hardware Specifications and Configurations

1-23

System Board Major Chips
Item

Specification

Core logic

Intel Panther Point HM77

VGA

NVIDIA Optimus™ GeForce GT640M

LAN

BCM57780

USB 3.0

RT9712AGS

Embedded controller

NUVOTON NPCE795L

Bluetooth

Atheros AR3012, Broadcom BCM20702

Wireless

BCM943227HM4L

TPM

NUVOTON NPCT420R(For future SKU)

PCMCIA

N/A

Audio codec

Realtek ALC271X

Card reader

Realtek RTS5209

Processor
Item

Specification

Central Processing Unit
(CPU) type

Intel® Sandy Bridge Core i7/i5/i3 Processor

CPU package

FC-BGA 1023

Core Logic

Multi execution cores·
 A 32-KB instruction and 32-KB data first-level cache (L1) for
each core
 A 256-KB shared instruction/data second-level cache (L2) for
each core
 Up to 4-MB shared instruction/data third-level cache (L3),
shared among all cores

Chipset

Mobile Intel® HM77

Processor Specifications
Item

CPU Speed
(GHz)

Cores

i7-2637M

1.7

4

32 nm

4 MB

BGA 1023

i5-2467M

1.6

2

32 nm

3 MB

BGA 1023

i3-2367M

1.4

2

32 nm

3 MB

BGA 1023

1-24

Mfg Tech

Cache Size

Package

Hardware Specifications and Configurations

CPU Fan True Value Table
CPU
Temperature

Fan Speed (RPM)

SPL Spec (dBA)

50

2600

28

58

3000

31

66

3300

34

74

3700

37

85

4000

40

Throttling 50%: On= 95 °C; OFF=80 °C
OS shut down at 100C; H/W shut down at 92 °C
System Memory
Item

Specification

Memory controller

Built in CPU

Memory size

2GB DDR3 RAM on-board+one DDR3 DIMM socket

DIMM socket number

1

Supports memory size per
socket

2/4GB

Supports maximum memory
size

6GB

Supports DIMM type

Support DDR III 1333/1600MHz
SDRAM memory interface design

Supports DIMM Speed

1333/1600MHz

Support DIMM voltage

1.5V

Supports DIMM package

204P

Memory Combinations
On-board (MB)

Slot (MB)

Total Memory (MB)

2048

0

2048

2048

2048

4096

2048

4096

6144

Hardware Specifications and Configurations

1-25

Graphics Controller
Item

Specification

VGA Chip

NVIDIA Optimus™ Geforce GT640M

Supports

CUDA®, PhysX®, 3D Vision®, Microsoft® DirectX® 11,
OpenGL® 4.1, OpenCL™ 1.1

Video Interface
Item

Specification

Chipset

NVIDIA Optimus™ Geforce GT640M

Package

29mmx29mm

Interface

LVDS

Compatibility

32bpp

Sampling rate

60Hz

BIOS
Item

Specification

BIOS vendor

Insyde

BIOS Type

UEFI

BIOS ROM type

W25Q32BV, W25Q16CV

BIOS ROM size

4MB

BIOS Features
















Winbond code base
Flash ROM 4 MB
Support Acer UI
Support multi-boot
Suspend to RAM (S3)/Disk (S4)
Various hotkeys for system control
Support SMBIOS 2.3 ,PCI2.2.
DMI utility for BIOS serial number configurable/asset tagSupport PXE
Support WinFlash
Wake on LAN from S3
Wake on LAN from S5 in AC mode
System information
Refer to Acer BIOS specification.

LAN Interface
Item

Specification

LAN Chipset

BROADCOM BCM57780

LAN connector type

RJ45

1-26

Hardware Specifications and Configurations

Item

Specification

LAN connector location

RJ45 at the rear side

Features

Supports 10/100/1000Mbps

Keyboard
Item

Specification

Type

AF7S keyboard

Total number of keypads

103-US/104-UK/107-JP keys

Windows logo key

Yes

Internal & external keyboard
work simultaneously

Plug USB keyboard to the USB port directly: Yes

Features







Phantom key auto detect
Overlay numeric keypad
Support independent pgdn/pgup/home/end keys
Support reverse T cursor keys
Factory configurable different languages by OEM customer

Hard Disk Drive (AVL components)
Item

Specification

Vendor & Model
Name

HITACHI
HTS545050A7E380

HITACHI
HTS543232A7A384

SEAGATE
ST320LT020

Capacity (GB)

500

320

320

Bytes per sector

4096

512

4096

Data heads

2

2

2

Height(mm)

7.0

7.0

7.0

Disks

1

1

1

Drive Format

Performance Specifications
Spindle speed (RPM)

5400

5400

5400

Buffer size

8MB

8MB

8MB

Interface

SATA

SATA

SATA

Fast data transfer rate
(Gbits/s, max)

3.0

3.0

3.0

5V +/- 5%

5V +/- 5%

5V +/- 5%

DC Power Requirement
Voltage tolerance

Hardware Specifications and Configurations

1-27

Solid State Drive (AVL components)
Item

Specifications

Vendor &
Model Name

LITEON LMT-128M3M

LITEON LMT-256M3M

Capacity (GB)

128

256

Flash mode

MLC

MLC

Sequential Read (MB/s)

470

460

Sequential Write (MB/s)

180

360

Interface

mSATA

mSATA

Max. fast data transfer rate
(Gbits/s)

6.0

6.0

Operating Shock

1,500G/1.0ms

1,500G/1.0ms

3.3V +/- 5%

3.3V +/- 5%

Performance

DC Power Requirement
Voltage tolerance
Super-Multi Drive Interface
Item

Specification

Vendor & Model name

HITACHI-LG Slim DVD Super Multi Drive GU61N

Performance Specification

With CD Diskette

With DVD Diskette

Transfer rate (KB/sec)

Sustained: 3600(24x)Max

Sustained: 11080(8x)Max

Buffer Memory

1MB

Interface

SATA

1-28

Hardware Specifications and Configurations

Item

Specification

Applicable disc format

Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA,
Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB)
DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL,
DVD+RW CD: CD-DA (Red Book) - Standard Audio CD &
CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD
(White Book) - MPEG1 Video CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type US & US+ RW DVD:
DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General &
Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non
CPRM & CPRM) DVD+/-R Dual

Loading mechanism

Load: Manual Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command (c) Emergency Release

Power Requirement
Input Voltage

5 V +/- 5% (Operating)

LED 15.6”
Item

Specification

Vendor/model name

AUO 15.6”HD 16:9 Color TFT-LCD/ B156XTN03.0

Screen Diagonal (mm)

394.9(15.55in)

Active Area (mm)

344.2 X 193.5

Display resolution (pixels)

1366x3(RGB)x768

Pixel Pitch (mm)

0.252x0.252

Typical White Luminance
(cd/m2) also called
Brightness

200 typ.170 min

Contrast Ratio

500 typ.

Response Time (Optical Rise
Time/Fall Time) msec

8 typ. / 16 Max

Typical Power Consumption
(watt)

3.4 max

Weight (without inverter)

400g max

Physical Size (mm)

360 x 224.3 x 3.4 max

Electrical Interface

1 channel LVDS

Hardware Specifications and Configurations

1-29

Item
Viewing Angle
(degree)Horizontal (Right) CR
= 10 (Left)Vertical (Upper) CR
= 10 (Lower)

Specification
45 (Right) / 45 (Left) / 15 (Upper) / 35 (Lower)

Display Supported Resolution (LCD Supported Resolution)
Resolution

16 bits

32 bits

Intel

NVIDIA

800x600p/60Hz 16:9

Y

Y

Y

Y

1024x768p/60Hz 16:9

Y

Y

Y

Y

1280x600/60Hz 16:9

Y

Y

Y

Y

1280x720/60Hz 16:9

Y

Y

Y

Y

1280x768/60Hz 16:9

Y

Y

Y

Y

1360x768/60Hz 16:9

Y

Y

Y

Y

1366x768/60Hz 16:9

Y

Y

Y

Y

Graphics Controller
Item

Specification

VGA Chip

NVIDIA Optimus™ GeForce GT640M with dedicated DDR3
VRAM

Supports

CUDA®, PhysX®, 3D Vision®, Microsoft® DirectX® 11,
OpenGL® 4.1, OpenCL™ 1.1

Display Supported Resolution (GPU Supported Resolution)
Resolution

16 bits

32 bits

Intel

NVIDIA

800x600p/60Hz 16:9

Y

Y

Y

Y

1024x768p/60Hz 16:9

Y

Y

Y

Y

1280x600/60Hz 16:9

Y

Y

Y

Y

1280x720/60Hz 16:9

Y

Y

Y

Y

1280x768/60Hz 16:9

Y

Y

Y

Y

1360x768/60Hz 16:9

Y

Y

Y

Y

1366x768/60Hz 16:9

Y

Y

Y

Y

Display Supported Resolution (LCD panel Supported Resolution)
Resolution

16 bits

32 bits

Intel

NVIDIA

800x600p/60Hz 16:9

Y

Y

Y

Y

1024x768p/60Hz 16:9

Y

Y

Y

Y

1280x600/60Hz 16:9

Y

Y

Y

Y

1-30

Hardware Specifications and Configurations

Resolution

16 bits

32 bits

Intel

NVIDIA

1280x720/60Hz 16:9

Y

Y

Y

Y

1280x768/60Hz 16:9

Y

Y

Y

Y

1360x768/60Hz 16:9

Y

Y

Y

Y

1366x768/60Hz 16:9

Y

Y

Y

Y

Bluetooth Interface
Item

Specification

Chipset

Atheros AR3012, Broadcom BCM20702

Data throughput




TX 1.2Mbits/sec
RX 1.2Mbits/sec

Protocol

4.0+HS

Interface

USB 2.0

Connector type




Supported protocol

SM08B-SURS-TF/JST
SM06B-XSRK-ETB/SM08B-SURS-TF

A2DP

Bluetooth Module
Item

Specifications

Controller

Atheros AR3012, Broadcom BCM20702

Features




Mini USB module with built-in antenna
Bluetooth 4.0

Camera
Item

Specification

Vendor and Model

PRIMAX 50-70511ARC8

Type

1.3M

WIFI Card
Item

Specification

Vendor and Model

FOXCONN T77H167

Wireless LAN Standards

802.11b/g/n

Operating Frequency

2.4 GHz

Form Factor

Half-Mini card

Host Interface

PCI-Express Bus interface

PCB

4-layer design and single side

Antenna connector

2UFL type

Hardware Specifications and Configurations

LITEON WN6603AH

1-31

Audio Codec and Amplifier
Item
Audio Controller

1-32

Specification
Realtek ALC271X

Hardware Specifications and Configurations

Item
Features

Specification















































Meets Microsoft WLP (Windows Logo Program) audio
requirements
High performance DACs with digital >110dB and analog
98dB (A-weighting) signal-to-noise
High performance ADCs with digital > 100dB and analog
90dB (A-Weighting) signal-to-noise ratio
Six DAC channels support 16/20/24-bit PCM format for 5.1
sound playback
Two stereo ADCs support 16/20/24-bit PCM format, multiple
stereo recording
All DACs supports 44.1k/48k/96k/192kHz sample rate
Primary 16/20/24-bit SPDIF-OUT supports
32k/44.1k/48k/88.2k/96k/192kHz sample rate
Secondary 16/20/24-bit SPDIF-OUT supports
32k/44.1k/48k/88.2k/96k/192kHz sample rate
Analog jacks (port-A, B, C, E and G) support stereo input and
output re-tasking
Support MONO output at port-H
Port-A/D/E/F built in headphone amplifiers
Port-E and Port-F headphone amplifiers can drive earphone
directly without DC blocking capacitor
Port-B/C/E/F with software selectable boost gain
(+10/+20/+30dB) for analog microphone input
Supports external PCBEEP input and built-in digital BEEP
generator
Software selectable 2.5V/3.2V VREFOUT
Supports legacy analog mixer architecture
Four channels of digital microphone array input for voice
applications
Two jack detection pins each designed to detect up to 4 jacks
plugging
1.0dB/step playback volume control
1.5dB/step recording volume control
High pass filter to cancel DC offset from AD converter
Jack detection function is supported when device is in power
down mode (D3)
2 GPIOs (General Purpose Input and Output) for customized
applications. GPIO0 and GPIO1 share pin with digital
microphone
Supports anti-pop mode when analog power AVDD is on and
digital power is off
Intel low power ECR compliant and power status control for
every analog converter and pin widgets
Supports 3.3V digital core power, 1.5V~ 3.3V scalable digital
I/O power for HD Audio link, and
3.0~5.0V analog power
48-pin LQFP 'Green' package

Hardware Specifications and Configurations

1-33

Item
Amplifier

Specification
Embedded

Features







4 step gain control
2-W/Ch Output Power into 3-W load from 5-V supply
Fully Differential Input
Low Supply Current and Shutdown selection
Embedded de-pop circuit

Audio Interface
Item

Specification

Audio Controller

Realtek ALC271X

Audio onboard or optional

On board

Mono or Stereo

Stereo

Resolution

Support 16/20/24bit PCM

Compatibility

HD audio Interface;

Sampling rate

Sample rate up to 192Khz resolution VSR (Variable Sampling
Rate)

Internal microphone

Yes

Internal speaker/quantity

Yes/(2W speaker x1)

Battery
Item

Specifications

Vendor & Model name

SANYO UPF656790

Battery Type

Lithium polymer

Pack capacity

4850 mAh

Number of battery cell

3

Package configuration

3S1P

VRAM
Item

Specification

Chipset

HYNIX H5TQ1G63DFR-11C

Memory size

1GB

Interface

DDR3

USB Port
Item
USB compliance level

1-34

Specification
USB3.0, USB2.0

Hardware Specifications and Configurations

Item

Specification

EHCI

2

Number of USB port(s)

USB3.0x1, USB2.0x2

Location

USB3.0 at the rear side
USB2.0 two at the rear side

Output Current

1.0A for each connector

HDMI Port
Item

Specification

Compliance level

HDMI1.3c

Data thoroughput

Up to 16.7 million colors

Number of HDMI port(s)

1

Location

HDMI at the rear side

AC Adapter
Item

Specification

Input rating

100-240V AC

Maximum input AC current

1.5A Max at 100V AC

Inrush current

No damage; meet fuse and bridge diode.

Efficiency

84% min. at nominal input voltage.

System Power Management
Item

Specification

Mech. Off (G3)

All devices in the system are turned off completely.

Soft Off (G2/S5)

OS initiated shutdown. All devices in the system are turned off
completely.

Working (G0/S0)

Individual devices like CPU and hard disc can be power
managed.

Suspend to RAM (S3)

CPU set power down, VGA Suspend, PCMCIA SuspendAudio,
Power Down, Hard Disk Power Down, CD-ROM Power Down,
Super I/O Low Power mode.

Save to Disk (S4)

Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.

Card Reader
Item

Specification

Chipset

REALTEK RTS5209 PCIe card reader controller

Package

48-pin LQFP

Hardware Specifications and Configurations

1-35

Item

Specification

Maximum supported size

SD: 2T, MMC: 16G, miniSD: 16G

Features

Supports SD Extended Capacity (SDXC), compliant with the
SD Memory Card Specification Version 3.0.

System LED Indicator
Item
Power indicator

Specification




Battery indicator

Blue color solid on: System on
Blue color and amber color off: System off
Amber color blinking: S3 state

Charging
 Amber solid on - Battery charging with AC
 Blue color solid on - Battery full
 Amber blinking - Battery abnormal stop charge or batter in
low power state
Discharging
 Amber and blinking - Battery in critical low state
 Amber color off - Discharging state.

System DMA Specification
Hardware DMA

System Function

DMA0

Not applicable

DMA1

Not applicable

DMA2

Not applicable

DMA3

Not applicable

DMA4

Direct memory access controller

DMA5

Not applicable

DMA6

Not Assigned

DMA7

Not Assigned

System Interrupt Specification
Hardware IRQ

System function

IRQ00

System timer

IRQ01

Standard PS/2 Keyboard

IRQ08

System CMOS/real time clock

IRQ12

ELAN PS/2 Port Input Device

IRQ13

Numeric data processor

IRQ81

IRQ190 Microsoft ACPI-Compliant System

1-36

Hardware Specifications and Configurations

Hardware IRQ

System function

IRQ10

Intel(R) 7 Series/C216 Series Chipset Family SMBUS Host
Controller – 1E22

IRQ16

Intel(R) 7 Series/C216 Series Chipset Family USB Enhanced
Host Controller- 1E2D
Intel(R) 7 Series/C216 Series Chipset Family PCI Express Rott
Port2 – 1E12
Intel(R) 7 Management Engine Interface
NVIDIA GeForce GT 640M
XEON E3-1200/2nd Generation Intel(R) Core(TM) Processor
Family PCI Express Root Port - 0101

IRQ17

Atheros AR5B97 Wireless Network Adapter
Intel(R) 7 Series/C216 Series Chipset Family PCI Express Rott
Port1 – 1E10

IRQ19

Intel(R) 7 Series/C216 Series Chipset Family PCI Express Rott
Port4 – 1E16
Intel(R) Mobile Express Chipset SATA AHCI Controller

IRQ22

High Definition Audio Controller

IRQ23

Intel(R) 7 Series/C216 Series Chipset Family USB Enhanced
Host Controller
- 1E26

IRQ-5

Broadcom Netlink (TM) Gigibit Ethernet

IRQ-3

Intel(R) USB 3.0 eXtensible Host Controller

IRQ-2

Intel(R) HD Graphics Family

System IO Address Map
I/O address (hex)

System Function (shipping configuration)

0000 - 001F

Direct memory access controller

0000 - 0CF7

PCI bus

0020 – 0021

Programmable interrupt controller

0024 – 0025

Programmable interrupt controller

0028 – 0029

Programmable interrupt controller

002C – 002D

Programmable interrupt controller

002E – 002F

Motherboard resources

0030 – 0031

Programmable interrupt controller

0034 – 0035

Programmable interrupt controller

0038 – 0039

Programmable interrupt controller

003C – 003D

Programmable interrupt controller

0040 – 0043

System timer

Hardware Specifications and Configurations

1-37

I/O address (hex)

System Function (shipping configuration)

004E – 004F

Motherboard resources

0050 – 0053

System timer

0060 – 0060

Standard PS/2 Keyboard

0061 – 0061

Motherboard resources

0062 – 0062

Microsoft ACPI-Compliant Embedded Controller

0063 – 0063

Motherboard resources

0064 – 0064

Standard PS/2 Keyboard

0065 – 0065

Motherboard resources

0066 – 0066

Microsoft ACPI-Compliant Embedded Controller

0067 – 0067

Motherboard resources

0070 – 0070

Motherboard resources

0070 – 0077

System CMOS/real time clock

0080 – 0080

Motherboard resources

0081 - 0091

Direct memory access controller

0092 – 0092

Motherboard resources

0093 – 009F

Direct memory access controller

00A0 – 00A1

Programmable interrupt controller

00A4 – 00A5

Programmable interrupt controller

00A8 – 00A9

Programmable interrupt controller

00AC – 00AD

Programmable interrupt controller

00B0 – 00B1

Programmable interrupt controller

00B2 – 00B3

Motherboard resources

00B4 – 00B5

Programmable interrupt controller

00B8 – 00B9

Programmable interrupt controller

00BC – 00BD

Programmable interrupt controller

00C0 – 00DF

Direct memory access controller

00F0 – 00F0

Numeric data processor

03B0 – 03BB

Intel(R) HD Graphics Family

03C0 – 03DF

Intel(R) HD Graphics Family

0400 – 00B3

Motherboard resources

0454 – 0457

Motherboard resources

0458 – 047F

Motherboard resources

04D0 – 00B9

Programmable interrupt controller

1-38

Hardware Specifications and Configurations

I/O address (hex)

System Function (shipping configuration)

0500 – 057F

Motherboard resources

0680 – 069F

Motherboard resources

0D00 - FFFF

PCI bus

1000 – 100F

Motherboard resources

164E – 164F

Motherboard resources

2000 – 2FFF

Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port1
– 1E10

3000 – 3FFF

XEON E3-1200/2nd Generation Intel(R) Core(TM) Processor
Family PCI Express

Root Port 1 - 0101
3F80 – 3FFF

NVIDIA GeForce GT 640M

4000 – 403F

Intel(R) HD Graphics Family

4040 – 405F

Intel(R) 7 Series/C216 Series Chipset Family SMBUS Host
Controller – 1E22

4060 – 407F

Intel(R) 7 Series Chipset Family SATA AHCI Controller

4080 – 4087

Intel(R) 7 Series Chipset Family SATA AHCI Controller

4088 – 408F

Intel(R) 7 Series Chipset Family SATA AHCI Controller

4090 – 4093

Intel(R) 7 Series Chipset Family SATA AHCI Controller

4094 – 4097

Intel(R) 7 Series Chipset Family SATA AHCI Controller

0FFF – 0FFF

Motherboard resources

0FFF – 0FFF

Motherboard resources

Hardware Specifications and Configurations

1-39

1-40

Hardware Specifications and Configurations

CHAPTER 2
System Utilities

BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Remove HDD/BIOS Password Utilities. . . . . . . . . . . . . . . . . . . . . 2-18
Remove HDD Password Utilities . . . . . . . . . . . . . . . . . . . . . . .2-18
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-29

2-2

System Utilities
BIOS Setup Utility

0

A hardware configuration program built into a computer’s BIOS (Basic Input/Output System).
Preconfigured and optimized so users do not need to run this utility. If configuration problems
occur, users may need to run Setup. Refer to Chapter 4, Troubleshooting when problem
arises.
To activate the BIOS Utility, press F2 during POST when prompted at the bottom of screen.
The default parameter of F12 Boot Menu is set to disabled. To change boot device without
entering BIOS Setup Utility, set the parameter to enabled.
To change boot device without entering the BIOS SETUP, Press  during POST to enter
multi-boot menu.

Navigating the BIOS Utility

0

Five menu options are:
Information
Main
Security
Boot
Exit

To navigate through the following:
Menu - use the left and right arrow keys
Item - use the up and down arrow keys
Change parameter value - press F5 or F6.
Exit - Press Esc
Load default settings - press F9. Press F10 to save changes and exit BIOS Setup Utility

NOTE:

NOTE:

Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys
appear at the bottom of the screen. Read parameter help carefully when making
changes to parameter values. Parameter help is found in the Item Specific Help area of
the screen. System information is subject to specific models.

System Utilities

2-3

BIOS

0

The following is a description of the tabs found on the InsydeH20 Setup Utility screen:

NOTE:

NOTE:

The screens provided are for reference only. Actual values may differ by model.

Information

0

This tab shows a summary of computer hardware information.

Figure 2-1.

2-4

BIOS Information

System Utilities

Table 2-1 describes the parameters shown in Figure 2-1
Table 2-1. Parameters
Parameter

Description

CPU Type

The CPU type and speed of the system.

CPU Speed

The speed of the CPU.

HDD Model Name

The model name of HDD installed on primary IDE master.

HDD Serial Number

The serial number of HDD installed on primary IDE master.

ATAPI Model Name

The model name of the installed ODD drive.

System BIOS
Version

Displays system BIOS version.

VGA BIOS Version

The VGA firmware version of the system.

Serial Number

The serial number of this unit.

Asset Tag Number

The asset tag number of the system.

Product Name

The product name of the system.

Manufacturer Name

The manufacturer Name of the system

UUID

Universally Unique Identifier (UUID) is an identifier standard used in
software construction, standardized by the Open Software Foundation
(OSF) as part of the Distributed Computing Environment (DCE).

System Utilities

2-5

Main

0

This tab allows the user to set system time and date, enable or disable boot option and
enable or disable recovery.

Figure 2-2.

BIOS Main

Table 2-2 describes the parameters shown in Figure 2-2.
Table 2-2.

BIOS Main

Parameter

2-6

Description

Format/Option

System
Time

Sets the system time. The hours are shown with
24-hour format.

Format: HH:MM:SS
(hour:minute:second)

System
Date

Sets the system date.

Format MM/DD/YYYY
(month/day/year)

Total
Memory

Shows the total memory available.

N/A

Video
Memory

Shows the available memory for Video.

N/A

System Utilities

Table 2-2.
Parameter

(Continued)BIOS Main
Description

Format/Option

Quiet Boot

The notebook shows an illustration called the OEM
screen during system boot instead of the traditional
POST screen that shows the normal diagnostic
messages.

Enabled or Disabled

Network
Boot

Enables, disables the system boot from LAN (remote
server).

Enabled or Disabled

F12 Boot
Menu

Enables, disables Boot Menu during POST.

Enabled or Disabled

D2D
Recovery

Enables, disables D2D Recovery function. The function
allows the user to create a hidden partition on hard disc
drive to store operation system and restore the system
to factory defaults.

Enabled or Disabled

SATA Mode

Control the mode in which the SATA controller should
operate.

AHCI or IDE

System Utilities

2-7

Security

0

This tab shows parameters that safeguard and protect the computer from unauthorized use.

Figure 2-3.

BIOS Security

Table 2-3 describes the parameters shown in Figure 2-3.
Table 2-3. BIOS Security
Parameter

Description

Option

Supervisor
Password Is

Shows the setting of the supervisor password

Clear or
Set

User Password Is

Shows the setting of the user password.

Clear or
Set

Set Supervisor
Password

Press Enter to set the supervisor password. When set, this
password protects the BIOS Setup Utility from unauthorized access.
The user can not either enter the Setup menu nor change the value
of parameters.

N/A

Set User Password

Press Enter to set the user password. When user password is set,
this password protects the BIOS Setup Utility from unauthorized
access. The user can enter Setup menu only and does not have right
to change the value of parameters.

N/A

Set HDD Password

Enter HDD Password.

N/A

Password on Boot

Defines whether a password is required or not while the events
defined in this group happened. The following sub-options are all
requires the Supervisor password for changes and should be grayed
out if the user password was used to enter setup.

Disabled
or
Enabled

NOTE:
When prompted to enter a password, three attempts are allowed before the system halts. Resetting
the BIOS password may require the computer be returned to the dealer.

2-8

System Utilities

Setting a Password

0

Perform the following to set the user or supervisor password:
1. Use the  and keys to highlight the Set Supervisor Password parameter and press
Enter key. The Set Supervisor Password box appears.

Figure 2-4.

Set Supervisor Password

2. Type a new password in the Enter New Password field. Password length is not to exceed
8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the
Confirm New Password field.

+

IMPORTANT:
Use care when typing a password. Characters do not appear on the screen.
3. Press Enter. After setting the password, the computer sets the User Password parameter
to Set.

NOTE:

NOTE:

Users can opt to enable the Password on boot parameter.
4. Press F10 to save changes and exit the BIOS Setup Utility.

Removing a Password

0

Perform the following:
1. Use the  and  keys to highlight Set Supervisor Password and press Enter. The Set
Supervisor Password box appears:

Figure 2-5.

Set Supervisor Password

2. Type the current password in the Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in the Enter New Password and Confirm New
Password fields. The computer then sets the Supervisor Password parameter to Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.

System Utilities

2-9

Changing a Password

0

1. Use the  and keys to highlight Set Supervisor Password and press the Enter. The Set
Supervisor Password box appears.

Figure 2-6.

Set Supervisor Password

2. Type the current password in the Enter Current Password field and press Enter.
3. Type a password in the Enter New Password field. Retype the password in the Confirm
New Password field.

Figure 2-7.

Setup Notice

4. Press Enter. The computer sets User Password parameter to Set.

NOTE:

NOTE:

Users can enable the Password on boot parameter.
5. Press F10 to save changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will show as following.

Figure 2-8.

This Setup Warning

The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will
show the Setup Warning (Figure 2-9).

2-10

System Utilities

Figure 2-9.

System Utilities

Setup Warning

2-11

Boot

0

This tab allows changes to the order of boot devices used to load the operating system.
Bootable devices include the:
USB diskette drives
Onboard hard disk drive
DVD drive in the module bay

Use  and  keys to select a device and press F5 or F6 to move it up or down the list.

Figure 2-10. BIOS Boot

2-12

System Utilities

Exit

0

The Exit tab allows users to save or discard changes and quit the BIOS Utility.

Figure 2-11.

BIOS Exit

Table 2-4 describes the parameters in Figure 2-11.
Table 2-4. Exit Parameters
Parameter

Description

Exit Saving Changes

Exit System Setup and save changes to the system.

Exit Discarding Changes

Exit utility without saving setup data to.

Load Setup Default

Load default values for all setup item.

Discard Changes

Load previous values all setup items.

Save Changes

Save setup data.

System Utilities

2-13

BIOS Flash Utilities

0

BIOS Flash memory updates are required for the following conditions:
New

versions of system programs

New

features or options

Restore

a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS Flash ROM.

NOTE:

NOTE:

Create a Crisis Recovery Disc, if one is not available, before the Flash utility is used.

NOTE:

NOTE:

Do not install memory related drivers (XMS, EMS, DPMI) when the Flash is used.

NOTE:

NOTE:

Use the AC adaptor power supply when running the Flash utility. If battery pack does
not contain power to finish loading of the BIOS Flash, do not boot the system.
Perform the following to run the Flash:
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Boot the system from the bootable diskette.

NOTE:

NOTE:

The Flash utility has auto execution function.

2-14

System Utilities

DOS Flash Utility

0

Perform the following to use the DOS Flash Utility:
1. Press F2 during boot to enter the Setup Menu.
2. Select Boot Menu to modify the boot priority order.
Example: If using USB HDD to Update BIOS, move USB HDD to position 1.

Figure 2-12. BIOS Boot
3. Execute the < UPDATE.BAT > batch file to update BIOS. The flash process begins as
shown in Figure 2-13.

System Utilities

2-15

Figure 2-13. DOS Flash
4. In flash BIOS, the message Please do not remove AC Power Source is shown.

NOTE:

NOTE:

If AC power is not connected, the following message (Figure 2-14) is shown.

Figure 2-14. AC Power Warning

NOTE:

NOTE:

Plug in the AC power to continue.
5. Flash is complete when the message Flash Programming Complete is shown.

2-16

System Utilities

WinFlash Utility

0

Perform the following to use the WinFlash Utility:
1. Double click the WinFlash executable.
2. Click OK to begin the update. A progress screen is shown (Figure 2-15).

Figure 2-15. InsydeFlash

System Utilities

2-17

Remove HDD/BIOS Password Utilities

0

This section provides details for removing HDD/BIOS passwords.

Remove HDD Password Utilities

0

This section provides details for removing HDD passwords.
Remove HDD Password as follows:

NOTE:

NOTE:

If the HDD password is incorrectly entered three times, an error is generated, you will
see below menu (Figure 2-16).

Figure 2-16. HDD Security
To reset the HDD password, perform the followings:
1. Select Enter Unlock Password option.

Figure 2-17. Select Item

NOTE:

NOTE:

An Encode key is generated for unlocking utilities. Make note if this key.

Figure 2-18. Unlock Password
2. Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format
 with the code noted in the previous step.
Example: UnlockHD 84756887
The command generates a password which can be used for unlocking the HDD.
Password: 38534209

2-18

System Utilities

Enter the password from the Step 1 to unlock the HDD (Figure 2-19).

Figure 2-19. Unlock Password

NOTE:

NOTE:

After customer clearing the HDD password, HDD maybe in “Frozen” state. Please
power off system. Then, power on to Win system, HDD Password will be in normal.

Figure 2-20. HDD Password Frozen

System Utilities

2-19

Removing BIOS Passwords

0

To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to
short the RTCRST# point.(Figure 2-21 and Figure 2-22)

Figure 2-21. CMOS Jumper

Figure 2-22. CMOS Jumper
r

2-20

System Utilities

Cleaning BIOS Passwords

0

When customer forgets the BIOS supervisor/user password, he could clear the password as
below:
1. Prepare a USB flash disk with FAT32 file system and copy Disablepassword.efi file to root
directory.
2. After pressing power button, to hold Ctrl and Alt key and then continually stroke Enter key
until POST LOGO finish.
3. System will display “Press Y or y key to clear BIOS password.”.
4. After press Y/y key, BIOS will clear BIOS password and reboot system.

Figure 2-23. Clear BIOS Password
The on screen message indicates the function success.

NOTE:

NOTE:

This document is for Pegatron Acer project in 2012.

System Utilities

2-21

Using DMI Tools

0

The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used
in the DMI pool for hardware management.
1. Execute < MN.bat > to update SMBIOS Type 1 Manufacturer Name(Figure 2-23).

Figure 2-24. Manufacture Name

2-22

System Utilities

2. Execute < PN.bat > to update SMBIOS Type 1 Product Name(Figure 2-24).

Figure 2-25. Update Product Name

System Utilities

2-23

3. Execute < SN.bat > to update SMBIOS Type 1 Serial Number(Figure 2-25).

Figure 2-26. Update Serial Number

2-24

System Utilities

4. Execute < AT.bat > to update SMBIOS Type 3 Asset Tag Number(Figure 2-26).

Figure 2-27. Update Asset Tag

System Utilities

2-25

5. Execute < RU.bat > to read SMBIOS Type 1 UUID(Figure 2-27).

Figure 2-28. Read UUID

2-26

System Utilities

6. Execute < WU.bat > to write SMBIOS Type 1 UUID(Figure 2-28).

Figure 2-29. Write UUID

System Utilities

2-27

7. Execute < GU.bat > to generate and write SMBIOS Type 1 UUID (Figure 2-29).

Figure 2-30. Generate and write UUID

2-28

System Utilities

LAN MAC EEPROM Utility

0

LAN EEPROM Utility enables to change the MAC address.
Perfer the following steps to use the LAN EEPROM Utility:
1. Create a DOS bootable USB HDD.
2. Copy the AN MAC EEPROM Utility to the HDD and remove the HDD form the computer.
3. Reboot the computer and press F2 during the boot sequence to enter the setup menu.
4. Select the Boot menu item and move the entry “USB HDD” to the first position. Refer to
Boot.
5. Insert the USB HDD and reboot the computer.
6. At the command prompt, navigate to the C Root folder.
7. Run B57diag –b57eng(Figure 2-31).

Figure 2-31. Execute MAC TOOL

System Utilities

2-29

8. Enter Broadcom utility screen, then key in “secfg” command to show configuration screen.

Figure 2-32. Broadcom utility screen
9. Enter configuration

Figure 2-33. Configuration Screen

2-30

System Utilities

10. You can see the current MAC address in item1 and key in “1” to edit MAC address

Figure 2-34. Edit MAC address
11. The new MAC address had changed in item1

Figure 2-35. MAC address Changed

System Utilities

2-31

12. Key in “x” key to save and exit configuration

Figure 2-36. Exit configuration

2-32

System Utilities

13. Key in “q” to exit Broadcom program

Figure 2-37. Exit Broadcom program

System Utilities

2-33

2-34

System Utilities

CHAPTER 3
Machine Maintenance

Machine Disassembly and Replacement . . . . . . . . . . . . . . . . . 3-5
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Pre-disassembly Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
External Module Disassembly Process . . . . . . . . . . . . . . . . . . 3-8
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . 3-8
Removing the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Removing the HDD Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Removing the SSD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Removing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . 3-19
Removing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Removing battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Removing the Power switch board . . . . . . . . . . . . . . . . . . . . . 3-29
Remove the card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Remove the cables from the Mainboard . . . . . . . . . . . . . . . . . 3-31
Removing the Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Removing the Thermal module . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Removing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . 3-41
LCD Module Disassembly Flowchart. . . . . . . . . . . . . . . . . . . . 3-41
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
LCD Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Replacing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Replacing the LCD Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Replacing the Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
Replacing the Speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Replacing the DC-IN cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . 3-57
Replacing the Mainboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Replacing the LCD Module & Cables to Mainboard . . . . . . . . 3-60

3-2

Replacing the Card reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Replacing the Power Switch board&Battery . . . . . . . . . . . . . . 3-64
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-73
Replacing the WLAN Module. . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the SSD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-78
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-79
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-80
Replacing the Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
Replacing the Dummy Card. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-82

3-3

3-4

Machine Disassembly and Replacement

0

This chapter contains step-by-step procedures on how to disassemble the notebook
computer for maintenance and troubleshooting.
Cable paths and positioning may not represent the actual model. During the removal and
installation of the components, ensure all available cable channels and clips are used and
that the cables are replaced in the same position.
The screws for the different components vary in size. During the disassembly process, group
the screws with the corresponding components to avoid mismatch when putting back the
components.
The product previews seen in the disassembly procedures may not represent the final
product color or configuration.

Recommended Equipment

0

To disassemble the computer, the following tools are suggested:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat screwdriver
Philips screwdriver
Plastic flat screwdriver
Plastic tweezers
Cyanoacrylate glue

Replacement Requirements
NOTE:

0

NOTE:

Cabling and components require adhesive to be applied during the replacement and
reassembly process.

3-5

Pre-disassembly Instructions

0

Before proceeding with the disassembly procedure, make sure to do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.

Figure 3-1.

AC Adapter

3. Place the system on a flat, stable surface.

3-6

Disassembly Process

0

The disassembly process is divided into the following sections:
External components disassembly
Main unit disassembly
LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire
disassembly sequence. Observe the order of the sequence to avoid damage to any of the
hardware components. For example, when removing the mainboard, remove first the
keyboard, and LCD module then disassemble the inside assembly frame in that order.
Table 3-1. Main Screw List
Screw

Quantity

Acer Part Number

M2*2.5 Ni

6

86.W750U.003

M2*3 Ni

35

86.RY8N5.006

M2.5*5 Ni

7

86.B050U.001

M2*2 Ni

5

86.RY8N5.003

M2*6 Ni

10

86.RN60U.002

M2*2L+4.2MM Ni

4

86.RY8N5.001

3-7

External Module Disassembly Process

0

Table 3-2. Screw List
Step

Screw

Quantity

Part No.

WLAN Module Disassembly

M2*3

1

86.RY8N5.006

SSD Module Disassembly

M2*3

1

86.RY8N5.006

ODD Module Disassembly

M2*3

1

86.RY8N5.006

ODD Bracket Disassembly

M2*2.5

2

86.W750U.003

External Modules Disassembly Flowchart

0

Dummy Card

HDD Door

HDD

DIMM Module

SSD Module

WLAN Module

ODD Module

ODD Bezel

Figure 3-2.

3-8

External Module Disassembly Flowchart

ODD Bracket

Removing the Dummy Card

0

1. Press the dummy card in to allow it to spring out.

Figure 3-3.

Dummy Card

2. Pull the dummy card out.

Figure 3-4.

Dummy Card

3-9

Removing the HDD Door
1. Loosen the 3 captive screws.

Figure 3-5.

HDD Door Screws

2. Lift the HDD door to remove.

Figure 3-6.

3-10

HDD Door

0

Removing the HDD Module

0

1. Using tweezers, lift the pull tab out if lodged behind the HDD.
2. Hold the tab and lift the HDD.

Figure 3-7.

HDD Module

3. Disconnect the HDD and the SATA cable.

Figure 3-8.

HDD Module

3-11

Removing the DIMM Module

0

1. Using fingers, push the memory module clips outwards.

Figure 3-9.

DIMM Module

2. Hold the module and pull the DIMM module from the connector.
3. Repeat for additional modules if present.

3-12

Removing the SSD Module

0

1. Remove the only one screw .

Figure 3-10. SSD Module

Table 3-3. Screws
Step

Screw

SSD module Disassembly

M2*3Ni

Quantity

Screw Type

1

2. Remove the SSD module.

Figure 3-11.

SSD Module

3-13

Removing the WLAN Module

0

1. Disconnect the two cables from the WLAN module.

+

IMPORTANT:
Note the position of the Main (black) and Auxiliary (white) connectors.

Figure 3-12. WLAN Module
2. Remove the screw and ensure the cables are well clear of the module.

Figure 3-13. WLAN Module
Table 3-4. Screws
Step

WLAN Module Disassembly

3-14

Screw

M2*3

Quantity

1

Screw Type

3. Pull the WLAN module out and away.

Figure 3-14. WLAN Module

3-15

Removing the ODD Module

0

1. Remove the screw from the ODD module.

Figure 3-15. ODD Module
Table 3-5. Screws
Step

ODD Module Disassembly

Screw

M2*3

2. Pull the ODD completely out of the bay.

Figure 3-16. ODD Module

3-16

Quantity

1

Screw Type

3. Remove the 2 screws from the ODD bracket.

Figure 3-17. ODD Module
Table 3-6. Screws
Step

ODD Bracket Disassembly

Screw

M2*2.5

Quantity

Screw Type

2

4. Remove the ODD bracket.

Figure 3-18. ODD Bracket

3-17

5. Pry the ODD bezel off the ODD module.

Figure 3-19. ODD Bezel

3-18

Main Unit Disassembly Process

0

Main Unit Disassembly Flowchart

0

Top Case

Click Pad Bracket

Keyboard

Battery

Power Switch Board

Touch Pad

Card Reader

LCD Module

Cables from MB

Main Board

Thermal Module

Bluetooth

Speaker

DC-in Bracket

DC-in Connector

Figure 3-20. Main Unit DIsassembly Flowchart
Table 3-7. Screws
Step

Bottom case Disassembly

Screw

Quantity

Part No.

M2*6

10

86.RN60U.002

M2*3 Ni

1

86.RY8N5.006

Click pad Disassembly

M2*3 Ni

2

86.RY8N5.006

Touchpad Board Disassembly

M2*2 Ni

2

86.RY8N5.003

Keyboard Disassembly

M2*2

3

86.RY8N5.003

M2*3 Ni

16

86.RY8N5.006

Battery Disassembly

M2*3 Ni

1

86.RY8N5.006

Card reader Disassembly

M2*3 Ni

2

86.RY8N5.006

LCD module Disassembly

M2.5*5 Ni

5

86.B050U.001

Mainboard Module

M2*3 Ni

4

86.RY8N5.006

Thermal Module

M2*3 Ni

6

86.RY8N5.006

Fan to Bottom case

M2.5*5

2

86.B050U.001

Speaker Disassembly

M2*2L+4.2MM Ni

4

86.RY8N5.001

3-19

Removing the Top Case

0

1. Remove the 11 screws in the Bottom case.

Figure 3-21. Screws on Bottom Case
Table 3-8. Screws
Step

Bottom Case Disassembly

Screw

M2*6 (red callout)

10

M2*3 Ni (green callout)

1

2. Separate the top case from the bottom case.

Figure 3-22. Top Case

3-20

Quantity

Screw Type

3. Turn the top case over. Lift up the top case, starting from the top edge.

Figure 3-23. Top Case
4. Disconnect the cable from the top case to Mainboard (FFC).
a. Unlock the FFC
b. Disconnect the cable.

a

b

Figure 3-24. Touchpad FFC & Keyboard FFC

3-21

5. Disconnect the FFC cable from touch pad.

Figure 3-25. Touchpad module

+

IMPORTANT:
Take care of the dotted line box to tear down the touch pad cable from the
Touch pad.
6. Romve 4 screws from touch pad.

Figure 3-26. Touchpad module
Table 3-9. Screws
Step

Touchpad Disassembly

3-22

Screw

Quantity

M2*2 Ni(red callout)

2

M2*3 Ni (green callout)

2

Screw Type

7. Lift the clickpad bracket and remove.

Figure 3-27. Touchpad module
8. Remove the touch pad.

Figure 3-28. Touchpad module

3-23

9. Remove the AL foil on the keyboard.

Figure 3-29. Keyboard module
10. Remove the 19 screws from the keyboard.

Figure 3-30. Keyboard module
Table 3-10.

Screws

Step

Keyboard Disassembly

3-24

Screw

Quantity

M2*2 Ni(green callout)

3

M2*3 Ni (red callout)

16

Screw Type

11. Remove the keyboard from the top case.

Figure 3-31. Keyboard module

3-25

Removing battery
1. Disconnect the battery cable from Mainboard.

Figure 3-32. Battery cable
2. Lift the card reader cable from Mainboard,remove the SATA cable.

Figure 3-33. Card reader SATA cable
3. Lift the card reader cable from card reader and then remove.

Figure 3-34. Card reader SATA cable
3-26

0

4. Release the locking latch for the power switch cable.
5. Remove the FFC cable.

Figure 3-35. Power switch Cable
6. Remove the screw from the battery and lift the power switch cable up from the battery.

Figure 3-36. Battery module
Table 3-11.

Screws

Step

Battery module Disassembly

Screw

M2*3Ni

Quantity

Screw Type

1

7. Lift the battery and remove it.

3-27

Figure 3-37. Battery module

3-28

Removing the Power switch board

0

1. Use a flat plastic tool to unlock the corner of the power switch board.

Figure 3-38. Power Switch Board

+

IMPORTANT:
Take care not to damage the FFC and power switch board during removal.

3-29

Remove the card reader

0

1. Remove the two screws from the card reader.

Figure 3-39. Card reader
Table 3-12.

Screws

Step

Carder reader Disassembly

Screw

M2*3

2. Lift the card reader then remove.

Figure 3-40. Card reader

3-30

Quantity

2

Screw Type

Remove the cables from the Mainboard

0

1. Remove the HDD SATA cable from the Mainboard.

Figure 3-41. HDD SATA cable
2. Disconnect the speaker cable from the Mainboard.

Figure 3-42. Speaker cable
3. Disconnect the bluetooth cable from Mainboard.

3-31

Figure 3-43. Bluetooth cable
4. Disconnect the LVDS cable from the Mainboard.

Figure 3-44. LVDS Cable

Figure 3-45. LVDS Cable

+

IMPORTANT:

3-32

Take care not to damage the cable during removal.

5. Remove the LCD module.

Figure 3-46. LCD module
Table 3-13.

Screws

Step

LCD module Disassembly

Screw

M2.5*5

Quantity

Screw Type

5

3-33

Removing the Mainboard

0

1. Remove the 7 screws from the Mainboard.

Figure 3-47. Mainboard
Table 3-14.

Screws

Step

Mainboard Disassembly

Screw

Quantity

M2.5*5 Ni(green callout)

2

M2*3 Ni (red callout)

4

2. Lift Mainboard from the bottom case and take it over.

Figure 3-48. Mainboard
3. Disconnect the DC-in cable(lift it up vertically) and then take it away.

3-34

Screw Type

Figure 3-49. DC-in cable
4. Remove the DC-in bracket and then take it away.

Figure 3-50. DC-in cable
5. Remove the DC-in connector and then take it away.

Figure 3-51. DC-in cable

3-35

Removing the Thermal module

0

1. Disconnect the cable of the fan from Mainboard.

Figure 3-52. Thermal module
2. Remove 6 screws from the thermal module.

Figure 3-53. Thermal module
Table 3-15.

Screws

Step

Thermal module Disassembly

3-36

Screw

M2*3

Quantity

6

Screw Type

3. Lift the thermal module and take it away.

Figure 3-54. Thermal Module

3-37

Removing the Bluetooth Board
1. Lift the bluetooth and move it away.

Figure 3-55. Bluetooth Board

3-38

0

Removing the Speakers

0

1. Remove the speaker.

Figure 3-56. Speakers
2. Remove the 2 screws from the speakers.

Figure 3-57. Speakers
Table 3-16.

Screws

Step

Speakers Disassembly

Screw

M2*2L+4.2MM Ni

Quantity

Screw Type

4

3-39

3. Remove the speakers and cable.

Figure 3-58. Speakers

3-40

LCD Module Disassembly Process

0

LCD Module Disassembly Flowchart

0

LCD Module

LCD Bezel

LCD Panel

Camera Module

Figure 3-59. LCD Module Disassembly Flowchart
Table 3-17.

Screws
Step

LCD Glass Panel Disassembly

Screw

M2*2.5

Quantity

4

Part No.

86.W750U.003

3-41

Removing the LCD Bezel

0

1. Disassembly sequence of LCD moudle, and then take off LCD bezel.

Figure 3-60. LCD Bezel
2. Hold the edge firmly. Apply force with thumb in +Z direction, and with the other 4 fingers in
–Y direction.

Figure 3-61. LCD Bezel
3. Hold firmly the right edge of LCD module. Apply force with thumb in +Z direction, and with
the other 4 fingers in –X direction.

3-42

Figure 3-62. LCD Bezel
4. Hold firmly the left edge of LCD module. Apply force with thumb in +Z direction, and with
the other 4 fingers in +X direction.

Figure 3-63. LCD Bezel
5. Put the edge of thumb nail into the gap of both hinge cap plastic parts, and move the
thumb nail back and forth in the direction shown below to disengage the latch.

3-43

Figure 3-64. LCD Bezel
6. Press center area of the bottom edge with left fingers, then push the edge of the hinge cap
with thumb of the right hand in +Y direction, and apply force with index finger and middle
finger in +Z direction.

Figure 3-65. LCD Bezel
7. 3-2 Repeat 3-1 and disengage the latches one at a time, from right side all the way to the
left.

Figure 3-66. LCD Bezel
8. Take LCD bezel away.

3-44

Figure 3-67. LCD Bezel

3-45

Removing the LCD Panel

0

1. Remove the LCD panel.

Figure 3-68. LCD Panel
2. Remove the 4 screws on the LCD panel.

Figure 3-69. LCD Pane

+

IMPORTANT:
Do not remove the screws on the hinge&LCD cover.
Table 3-18.

Screws

Step

LCD Panel Disassembly

3-46

Screw

M2*2.5

Quantity

4

Screw Type

3. Lift the LCD panel out of the module.

Figure 3-70. LCD Panel
!

CAUTION:
To avoid damage, make sure all cables near the hinge are free and clear to move.
4. Turn the LCD panel over, then disconnect the LVDS cable.

Figure 3-71. LCD Panel

3-47

Removing the Camera Board
1. Disconnect the camera cable.

Figure 3-72. Camera Board
2. Pry the camera board away from the module.

Figure 3-73. Camera Board

3-48

0

LCD Reassembly Procedure
Replacing the Camera

0

0

1. Place the camera on the LCD cover.

Figure 3-74. Camera
2. Connect the LVDS cable to the camera module.

Figure 3-75. Camera

3-49

Replacing the LCD Panel

0

1. Connect the LVDS cable to the panel and bond the mylar to secure the connector.

Figure 3-76. LCD Panel
2. Place the LCD panel on the LCD cover.

Figure 3-77. LCD Panel
!

CAUTION:
To avoid damage, make sure all cables near the hinge are free and clear to move.
3. Secure the 4 screws on the LCD panel.

3-50

Figure 3-78. LCD Panel
Table 3-19.

Screws

Step

LCD Panel Assembly

Screw

M2*2.5

Quantity

Screw Type

4

3-51

Replacing the LCD Bezel
1. Place the bezel onto the LCD module.

Figure 3-79. LCD Bezel

Figure 3-80. LCD Bezel

3-52

0

Replacing the Bluetooth

0

1. Place the Bluetooth into the socket.

Figure 3-81. Bluetooth

3-53

Replacing the Speakers

0

1. Place the left speaker assembly into the bottom case.

Figure 3-82. Speakers
2. Secure 2 screws to the left speaker.

Figure 3-83. Speakers
Table 3-20.

Screws

Step

Speaker Assembly

Screw

M2*2L+4.2MM
Ni

3. Place the right speaker into the bottom case.

3-54

Quantity

2

Screw Type

Figure 3-84. Speakers
4. Secure 2 screws to the right speaker.

Figure 3-85. Speakers

Table 3-21.

Screws
Step

Speaker Assembly

Screw

M2*2L+4.2MM
Ni

Quantity

Screw Type.

2

3-55

Replacing the DC-IN cable

0

1. Place the DC-in cable into the bottom case,and place the cable in the cable clip.

Figure 3-86. DC-in cable
2. Place the DC-in bracket on the DC-in connector.

Figure 3-87. DC-in cable

3-56

Replacing the Thermal Module
+

0

IMPORTANT:
Apply a suitable thermal grease and ensure all heat pads are in place before
replacing the thermal module.
The following thermal grease types are approved for use:
N302 I-Connosseur
Honeywell

The following thermal pads are approved for use:
Eapus XR-PE

1. Align the screw holes on the thermal module and mainboard then replace the module.
Keep the module as level as possible to spread the thermal grease evenly.

Figure 3-88. Thermal Module

3-57

2. Replace the 6 screws to secure the thermal module in place.

Figure 3-89. Thermal Module
Table 3-22.

Screws

Step
Thermal module
Disassembly

Screw
M2*3 Ni

3. Connect the fan cable to the mainboard.

Figure 3-90. Thermal Module

3-58

Quantity
6

Screw Type.

Replacing the Mainboard

0

1. Slide the main board external connector edge in first to the bottom case, then lower into
place.

Figure 3-91. Main board
2. Replace 7 screws on the mainboard.

Figure 3-92. Mainboard
Table 3-23.

Screws

Step

Mainboard Disassembly

Screw

Quantity

M2.5*5 Ni(green callout)

2

M2*3 Ni (red callout)

4

Screw Type

3-59

Replacing the LCD Module & Cables to Mainboard

0

1. Place the LCD module onto the bottom case.
2. Secure the 5 securing screws to the lower cover.

Figure 3-93. LCD Module

Table 3-24.

Screws

Step

LCD Module Assembly

Size

M2.5*5

Quantity

5

3. Connect the LVDS cable to the mainboard.

3-60

Screw Type

Figure 3-94. LVDS Cable

Figure 3-95. LVDS Cables
4. Connect the bluetooth cable to the main board.

Figure 3-96. Bluetooth cable

3-61

5. Connect the Speaker cable to the mainboard.

Figure 3-97. Speaker cable
6. Connect the HDD cable to the mainboard.

Figure 3-98. HDD SATA Cable

3-62

Replacing the Card reader

0

1. Place the card reader board in the bottom case.

Figure 3-99. card reader
2. Secure the 2 screws on the card reader.

Figure 3-100.
Table 3-25.

Card reader

Screws

Step

Carder reader Assembly

Screw

M2*3

Quantity

Screw Type

2

3-63

Replacing the Power Switch board&Battery
1. Secure the locking latch for the power switch board.

Figure 3-101.

Power switch board

2. Place the battery into the bottom case.

Figure 3-102.

Battery

3. Secure the screw on battery.

Figure 3-103.

3-64

Battery

0

Table 3-26.

Screws

Step

Screw

Battery module Disassembly

M2*3Ni

Quantity

Screw Type

1

4. Connect the card reader cable on card reader.

Figure 3-104.

Card reader cable

5. Connect the card reader cable on main board.

Figure 3-105.

Card reader cable

3-65

6. Connect the power switch cable on the main board.

Figure 3-106.

Power switch cable

7. Connect the Battery cable to the main board.

Figure 3-107.

3-66

Battery cable

Replacing the Keyboard

0

1. Place the keyboard on the top case as below picture shows.

Figure 3-108.

Keyboard

2. Secure the 17 screws on the keyboard.

Figure 3-109.
Table 3-27.

Keyboard module

Screws

Step

Keyboard Disassembly

Screw

Quantity

M2*2 Ni(green callout)

3

M2*3 Ni (red callout)

16

Screw Type

3-67

3. Place the AL foil on the keyboard.

Figure 3-110.

Keyboard

4. Place the touch pad on the top case.

Figure 3-111.

3-68

Touch pad module

5. Replace the click pad bracket on the touch pad.

Figure 3-112.

Click pad bracket

6. Secrue the 4screws on the touch pad.

Figure 3-113.
Table 3-28.

Touch pad module

Screws

Step

Touchpad Disassembly

Screw

Quantity

M2*2 Ni(red callout)

2

M2*3 Ni (green callout)

2

Screw Type

3-69

7. Connect the touch pad cable with the touch pad.

Figure 3-114.

Touch pad FFC cable

8. Connect the keyboard FFC cable on the main board.

Figure 3-115.

3-70

Keyboard FFC Cable

9. Connect the touch pad cable on the main board.

Figure 3-116.

Touch Pad Cable

10. Turn over the top case and install the top case to bottom case.

Figure 3-117.

Top case

3-71

11. Secure the 11 screws in the bottom case.

Figure 3-118.
Table 3-29.

Screws

Step

Bottom Case Disassembly

3-72

Bottom case

Screw

Quantity

M2*6 (red callout)

10

M2*3 Ni (green callout)

1

Screw Type

Replacing the ODD Module

0

1. Replace the ODD bezel.

Figure 3-119.

ODD Module

2. Replace the ODD bracket.

Figure 3-120.

ODD Module

3-73

3. Replace the 2 screws of the ODD bracket.

Figure 3-121.
Table 3-30.

ODD Bracket

Screws

Step

ODD Bracket Assembly

Screw

M2*2.5

Quantity

2

4. Push the ODD completely into the bay until flush with the bottom case.

Figure 3-122.

3-74

ODD Module

Screw Type

5. Replace the screw to secure the ODD module.

Figure 3-123.
Table 3-31.

ODD Module

Screw

Step

ODD Module Assembly

Screw

M2*3

Quantity

Screw Type

1

3-75

Replacing the WLAN Module

0

1. Insert the WLAN module into the connector.

Figure 3-124.

WLAN Module

2. Replace the screw on the WLAN module.

Figure 3-125.

Table 3-32.

Screws

Step

WLAN Module Assembly

3-76

WLAN Module

Screw

M2*3 Ni

Quantity

1

Screw Type

3. Connect the WLAN antenna cables.

Figure 3-126.

+

WLAN Module

IMPORTANT:
Note the position of the Main (black) and Auxiliary (white) connectors.

3-77

Replacing the SSD Module

0

1. Insert the SSD module into the connector.

Figure 3-127.

SSD Module

2. Replace the screw on the SSD module.

Figure 3-128.

Table 3-33.

Screws

Step

SSD Module Assembly

3-78

SSD Module

Screw

M2*3 Ni

Quantity

1

Screw Type

Replacing the DIMM Module

0

1. Slide the DIMM modules into the mainboard connectors.

Figure 3-129.

DIMM Module

2. Press down until the locking springs click into place.

Figure 3-130.

DIMM Module

3-79

Replacing the HDD Module

0

1. Connect the HDD to the HDD SATA cable.

Figure 3-131.

HDD module

2. Hold the tab and slide the HDD firmly into the docking.

Figure 3-132.

3-80

HDD module

Replacing the Door

0

1. Insert the HDD door edge flanges into the slots.

Figure 3-133.

HDD Door

2. Replace the 3 screws.

Figure 3-134.

HDD Door Screws

3-81

Replacing the Dummy Card
1. Insert the Dummy card in until it clicks into place.

Figure 3-135.

3-82

Dummy Card

0

CHAPTER 4
Troubleshooting

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Internal & External Speaker Failure . . . . . . . . . . . . . . . . . . . . .4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
HDMI and CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
CD-ROM/DVD Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
POST Code Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-20

4-2

Troubleshooting
Introduction

0

This chapter contains information about troubleshooting common problems associated with
the notebook.

General Information

0

The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.

NOTE:

NOTE:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
Table 4-1. Common Problems
Symptoms (Verified)

Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal & External Speaker Failure
Microphone Failure
USB Failure
WLAN Failure
Card Reader Failure
Thermal Unit Failure
HDMI and CRT Failure
CD-ROM/DVD Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
4. If the Issue is still not resolved, refer to Online Support Information.

Troubleshooting

4-3

Power On Issues

0

If the system does not power on, perform the following, one at a time, to correct the problem.
Do not replace a non-defective FRU:

Start

OK

Check
AC/Battery
Power on

NG

Swap AC/Battery

OK
Check
Daughter BD &
FFC

NG

Swap
Daughter BD
& Re-plug PWR
FFC

Swap MB

Figure 4-1.

Power On Issue

Please wait for 3 min. after removing all power (AC adapter and Battery), then re-insert to try
power on.

Computer Shuts Down Intermittently

0

If the system powers off at intervals, perform the following.

1. Makes sure the power cable is properly connected to the computer and the electrical
outlet.
2. Remove all extension cables between the computer and the outlet.
3. Remove all surge protectors between the computer and the electrical outlet. Plug the
computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the Thermal Unit (refer to Thermal
Unit Failure) and fan airways are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are not
necessary to boot the computer to the failure point.
6. Remove any recently installed software.
7. If the Issue is still not resolved, refer to Online Support Information.
4-4

Troubleshooting

No Display Issues

0

If the Display does not work, perform the following, one at a time. Do not replace a
non-defective FRU:

START

NG

LCD Moduel
OK?

Replace LCD
Panel/LCD Cable

Replace MB

Figure 4-2.

Power On?

NG

Power On Issue

Ext.DDRRAM
Module well
connected?

NG

Check Connection

Ext DDRRAM
Module OK?

NG

Replace
Ext. DDRRAM
Module

CPU Thermal
Module well
screwed?

NG

Fasten Screw

No Display Issue

No POST or Video

0

If the POST or video does not appear, perform the following, one at a time.

1. Make sure that internal display is selected. Switching between internal and external by
pressing Fn+F5. Reference Product pages for specific model procedures.
2. Make sure the computer has power by checking for one of the following:
Fans

start up

Status

LEDs illuminate

If no power, refer to Power On Issues.
3. Drain stored power by removing the power cable and battery. Hold the power button for 10
seconds.
4. Connect the power and reboot the computer.
Troubleshooting

4-5

5. Connect an external monitor to the computer and switch between the internal display and
the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Failure.
7. Disconnect power and all external devices including port replicators or docking stations.
Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until the
failure point is discovered.
9. Re-set the memory modules.
10. Remove the drives (refer to Disassembly Process).
11. If the Issue is still not resolved, refer to Online Support Information.

Abnormal Video

0

If the video appears abnormal, perform the following, one at a time.

1. Boot the computer.
If

permanent vertical/horizontal lines or dark spots appear in the same location, the
LCD is faulty and should be replaced. Refer to Disassembly Process.

If

extensive pixel damage is present (different colored spots in the same locations on
the screen), the LCD is faulty and should be replaced. Refer to Disassembly Process.

NOTE:

NOTE:

Make sure that the computer is not running on battery alone as this may reduce display
brightness.
2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on
adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is
faulty and should be replaced. Refer to Disassembly Process.
3. Check the display resolution is correctly configured:
Minimize

or close all Windows.

If

display size is only abnormal in an application, check the view settings and
control/mouse wheel zoom feature in the application.

If

desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.

Click

and drag the Resolution slider to the desired resolution.

Click

Apply and check the display. Readjust if necessary.

4. Roll back the video driver to the previous version if updated.
5. Remove and reinstall the video driver.
6. Check the Device Manager to determine that:
The

device is properly installed. There are no red Xs or yellow exclamation marks

There
No

are no device conflicts

hardware is listed under Other Devices

7. If the Issue is still not resolved, refer to Online Support Information.
8. Run the Windows Memory Diagnostic from the operating system DVD and follow the
on-screen prompts.
9. If the Issue is still not resolved, refer to Online Support Information.

4-6

Troubleshooting

LCD Failure

0

If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU:

START

Check
LCD Module

NG

Swap LCD
Module/LCD
Panel

Check LCD
Connector/
Cable

NG

Reassemble/Replug LCD Cable

Swap MB

Figure 4-3.

Troubleshooting

LCD Failure

4-7

Keyboard Failure

0

If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective
FRU:

START

Keyboard FFC
Well Connected?

NG

Connect it Well

Keyboard Ok?

NG

Replace Keyboard

Replace M/B

Figure 4-4.

4-8

Keyboard Failure

Troubleshooting

Touchpad Failure

0

If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective
FRU:

START

Check MB T/P
FFC

NG

Reassemble the
T/P FFC to MB

Check
Touchpad

NG

Swap/Reassemble
the T/P Pad or T/P
FFC

Swap MB

Figure 4-5.

Troubleshooting

Touchpad Failure

4-9

Internal & External Speaker Failure

0

If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective
FRU:

START

START

CheckMB
SPKcable

NG

Reassemblethe
SPKcabletoMB

Check I/OBoard
Connection

NG

Reassemble I/O
BoardFPC

CheckSPK
module

NG

SwapReassemble
TheSPKmodule

Check I/O
BoardOK?

NG

SwapI/OBoard

SwapMB

SwapMB

Figure 4-6.

Internal Speaker Failure

Sound Problems

0

Perform the following, one at a time.

1. Boot the computer.
2. Navigate to Start Control Panel System and Security System Device Manager.
Check the Device Manager to determine that:
The

device is properly installed

There

are no red X or yellow exclamation marks

There

are no device conflicts

No

hardware is listed under Other Devices

3. If updated recently, roll back the audio driver to the previous version.
4. Remove and reinstall the audio driver.
5. Make sure that all volume controls are set mid range:

4-10

Click

the volume icon on the task bar

Drag

the slider to 50. Confirm that the volume is not muted.
Troubleshooting

Click

Mixer to verify that other audio applications are set to 50 and not muted.

6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that
Speakers are selected as the default audio device (green check mark).

NOTE:

NOTE:

If Speakers do not show, right-click on the Playback tab and select Show Disabled
Devices (clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts
to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
10. If the issue is remains, repeat step 9, selecting an earlier time and date.
11. Reinstall the Operating System.
12. Connect a set of earphones or external speakers. If these function correctly, the internal
speaker or I/O board may be defective. If they do not function correctly, the mother board
may be defective or damaged.
13. If the Issue is still not resolved, refer to Online Support Information.

Troubleshooting

4-11

Microphone Failure

0

If internal or external Microphones fail, perform the following, one at a time.

Start

Check Mic to
MB cable well
connected?

No

Re-assemble Mic
cable to MB

Check Mic module?

No

Swap Mic module
and cable

Replace M/B

Figure 4-7.

Microphone Failure

1. Check that the microphone is enabled. Navigate to Start-> Control Panel->Hardware and
Sound-> Sound and select the Recording tab.
2. Right click on the Recording tab and select Show Disabled Devices (clear by default). The
microphone appears on the Recording tab.
3. Right click on the microphone and select Enable.
4. Select the microphone then click Properties. Select the Levels tab.
5. Increase the volume to the maximum setting and click OK.
6. Test the microphone hardware:
Select

the microphone and click Configure.

Select

Set up microphone.

Select

the microphone type from the list and click Next.

Follow

the on-screen prompts to complete the test.

7. If the Issue is still not resolved, refer to Online Support Information.

4-12

Troubleshooting

USB Failure

0

If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU:

S ta rt

C h e c k U S B b o a rd to
M B c a b le

No

R e - a s s e m b le U S B
b o a r d c a b le t o M B

C h e c k U S B b o a rd ?

No

S w a p U S B b o a rd
a n d U S B c a b le

R e p la c e M / B

Figure 4-8.

USB Failure.

Can not support USB3.0

Troubleshooting

4-13

WLAN Failure

0

If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU:

S ta r t

W L A N d e v ic e t u r n o n ?

No

T u r n o n W L A N d e v ic e
fr o m A c e r R in g D e v ic e
C o n tr o l

C h e c k W L A N a n te n n a w e ll
c o n n e c t?

No

R e - a s s e m b le W L A N
a n te n n a

C h e c k W L A N a n te n n a ?

No

S w a p W L A N a n te n n a

No

R e a s s e m b le W /L
d e v ic e

No

R e - in s ta ll W L A N d r iv e r o r
S w a p W L A N m o d u le

C h e c k W /L d e v ic e in s e r t w e ll?

C h e c k W L A N d e v ic e O K ?

R e p la c e M /B

Figure 4-9.
4-14

WLAN Failure
Troubleshooting

Card Reader Failure

0

If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU:

S ta rt

C h e c k C a rd R e a d e r
d e v ic e O K ?

No

R e - in s t a ll C a r d
R e a d e r d r iv e r

R e p la c e M /B

Figure 4-10. Card Reader Failure
The Card Reader device will disappear in device manager for power saving if there is no card
inserted. Try to insert card, then the Card Reader appear in device manager.

Troubleshooting

4-15

Thermal Unit Failure

0

If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU:

Start

Fan power wire well
connected?

No

Check Connect

Fan OK?

No

Replace thermal
module

Heatsink well
seated?

No

Seat it well

CPU OK?

No

Replace CPU

Replace M/B

Figure 4-11.

4-16

Thermal Unit Failure

Troubleshooting

HDMI and CRT Failure

0

If the HDMI or CRT function fails, perform the following, one at a time. Do not replace a non-defective
FRU:

START

CRT/HDMI
connection check

NG

Reinsert
CRT/HDMI
Connector

Check
Drivers install OK
or not in Device
manager

NG

Reinstall corrcet
driver

Swap MB

Figure 4-12. HDMI and CRT Failure

Troubleshooting

4-17

CD-ROM/DVD Failure

0

If the CD-ROM/DVD function fail, perform the following, one at a time. Do not replace a non-defective
FRU:

START

ODD Device with ODD/B
connection check

NG

Reassemble ODD
Device

ODD/B with M/B
connection check

NG

Reassemble
ODD/B to M/B

ODD/B function
check

NG

Swap ODD/B

Swap MB

Figure 4-13. CD-ROM/DVD Failure

4-18

Troubleshooting

Other Functions Failure

0

1. Check if drives are functioning correctly.
2. Check if external modules are functioning correctly.
3. Change main board to check if current one is defective.

Intermittent Problems

0

Intermittent system hang problems can be caused by a variety of reasons that have nothing to
do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software
errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, perform the following:

1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more
errors.

Undetermined Problems

0

The diagnostic problems does not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE:

NOTE:

Verify that all attached devices are supported by the computer.

NOTE:

1.
2.
3.

4.

NOTE:

Verify that the power supply being used at the time of the failure is operating correctly.
(Refer to Power On Issues).
Remove power from the computer.
Visually check the components for damage. If any problems are found, replace the FRU.
Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM/Diskette drive Module
PC Cards
Apply power to the computer.

5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing FRU
is found.
7. If the problem remains, replace the following FRUs one at a time. Do not replace a
non-defective FRU:
System
LCD

Troubleshooting

board

assembly

4-19

Post Codes

0

The following are the InsydeH2O™ Functionality POST code tables. The components of the
POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions,
S3 functions and ACPI functions.

POST Code Range

0

Table 4-2. POST Code Range
Phase

POST Code Range

SEC

0x01 - 0x0F

PEI

0x70 - 0x9F

DXE

0x40 - 0x6F

BDS

0x10 - 0x3F

SMM

0xA0 - 0xBF

S3

0xC0 - 0xCF

ASL

0x51 – 0x55
0xE1 – 0xE4

PostBDS

0xF9 – 0xFE

InsydeH2ODDT™ Reserve

0xD0 – 0xD7

OEM Reserve

0xE8 – 0xEB

Reserved

0xD8 – 0xE0
0xE5 – 0xE7
0xEC – 0xF8

Table 4-3. SEC Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

Description

SEC_SYSTEM_POWER_ON

SEC

1

CPU power on and switch to
Protected mode

SEC_BEFORE_MICROCODE_PATCH

SEC

2

Patching CPU microcode

SEC_AFTER_MICROCODE_PATCH

SEC

3

Setup Cache as RAM

SEC_ACCESS_CSR*

SEC

4

PCIE MMIO Base Address
initial

SEC_GENERIC_MSRINIT*

SEC

5

CPU Generic MSR
initialization

SEC_CPU_SPEEDCFG*

SEC

6

Setup CPU speed

4-20

Troubleshooting

Table 4-3. SEC Phase POST Code Table (Continued)
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

Description

SEC_SETUP_CAR_OK

SEC

7

Cache as RAM test

SEC_FORCE_MAX_RATIO*

SEC

8

Tune CPU frequency ratio to
maximum level

SEC_GO_TO_SECSTARTUP

SEC

9

Setup BIOS ROM cache

SEC_GO_TO_PEICORE

SEC

0A

Enter Boot Firmware
Volume

* 3rd party relate functions – Platform dependence.

Table 4-4. PEI Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

PEI_SIO_INIT

PEI

70

Super I/O Initialization

PEI_CPU_REG_INIT

PEI

71

CPU Early Initialization

PEI_CPU_AP_INIT*

PEI

72

Multi-processor Early Initial

PEI_CPU_HT_RESET*

PEI

73

HyperTransport Initialization

PEI_PCIE_MMIO_INIT

PEI

74

PCIE MMIO BAR Initialization

PEI_NB_REG_INIT

PEI

75

North Bridge Early Initialization

PEI_SB_REG_INIT

PEI

76

South Bridge Early
Initialization

PEI_PCIE_TRAINING*

PEI

77

PCIE Training

PEI_TPM_INIT

PEI

78

TPM Initialization

PEI_SMBUS_INIT

PEI

79

SMBUS Early Initialization

PEI_PROGRAM_CLOCK_GEN

PEI

7A

Clock Generator Initialization

PEI_IGD_EARLY_INITIAL *

PEI

7B

Internal Graphic device early
Initialization

PEI_HECI_INIT*

PEI

7C

HECI Initialization

PEI_WATCHDOG_INIT*

PEI

7D

Watchdog timer Initialization

PEI_MEMORY_INIT

PEI

7E

Memory Initial for Normal boot.

PEI_MEMORY_INIT_FOR_CRISIS

PEI

7F

Memory Initial for Crisis
Recovery

PEI_MEMORY_INSTALL

PEI

80

Simple Memory test

PEI_TXTPEI*

PEI

81

TXT function early Initialization

PEI_SWITCH_STACK

PEI

82

Start to use Memory

PEI_MEMORY_CALLBACK

PEI

83

Set cache for physical memory

Troubleshooting

Description

4-21

Table 4-4. PEI Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

PEI_ENTER_RECOVERY_MODE

PEI

84

Recovery device Initialization

PEI_RECOVERY_MEDIA_FOUND

PEI

85

Found Recovery image

PEI_RECOVERY_MEDIA_NOT_FOUND

PEI

86

Recovery image not found

PEI_RECOVERY_LOAD_FILE_DONE

PEI

87

Load Recovery Image
completed

PEI_RECOVERY_START_FLASH

PEI

88

Start Flash BIOS with
Recovery image

PEI_ENTER_DXEIPL

PEI

89

Loading BIOS image to RAM

PEI_FINDING_DXE_CORE

PEI

8A

Loading DXE core

PEI_GO_TO_DXE_CORE

PEI

8B

Enter DXE core

Description

* 3rd party relate functions – Platform dependence.

Table 4-5. DXE Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

DXE_TCGDXE*

DXE

40

TPM initial in DXE

DXE_SB_SPI_INIT*

DXE

41

South bridge SPI initialization

DXE_CF9_RESET*

DXE

42

Setup Reset service

DXE_SB_SERIAL_GPIO_INIT*

DXE

43

South bridge Serial GPIO
initialization

DXE_SMMACCESS*

DXE

44

Setup SMM ACCE SS service

DXE_SIO_INIT*

DXE

46

Super I/O DXE initialization

DXE_LEGACY_REGION*

DXE

47

Setup Legacy Region service

DXE_SB_INIT*

DXE

48

South Bridge Middle
initialization

DXE_IDENTIFY_FLASH_DEVICE*

DXE

49

Identify Flash device

DXE_FTW_INIT

DXE

4A

Fault Tolerant Write verification

DXE_VARIABLE_INIT

DXE

4B

Variable Service initialization

DXE_VARIABLE_INIT_FAIL

DXE

4C

Fail to initial Variable Service

DXE_MTC_INIT

DXE

4D

MTC Initial

DXE_CPU_INIT

DXE

4E

CPU Middle Initialization

DXE_MP_CPU_INIT

DXE

4F

Multi-processor
MiddleInitialization

DXE_SMBUS_INIT

DXE

50

SMBUS Driver Initialization

4-22

Description

Troubleshooting

Table 4-5. DXE Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

DXE_SMART_TIMER_INIT

DXE

51

8259 Initialization

DXE_PCRTC_INIT

DXE

52

RTC Initialization

DXE_SATA_INIT*

DXE

53

SATA Controller
earlyInitialization

DXE_SMM_CONTROLER_INIT*

DXE

54

Setup SMM Control service

DXE_LEGACY_INTERRUPT*

DXE

55

Setup Legacy Interrupt service

DXE_RELOCATE_SMBASE

DXE

56

Relocate SMM BASE

DXE_FIRST_SMI

DXE

57

SMI test

DXE_VTD_INIT*

DXE

58

VTD Initial

DXE_BEFORE_CSM16_INIT

DXE

59

Legacy BIOS Initialization

DXE_AFTER_CSM16_INIT

DXE

5A

Legacy interrupt function
Initialization

DXE_LOAD_ACPI_TABLE

DXE

5B

ACPI Table Initialization

DXE_SB_DISPATCH*

DXE

5C

Setup SB SMM Dispatcher
service

DXE_SB_IOTRAP_INIT*

DXE

5D

Setup SB IOTRAP Service

DXE_SUBCLASS_DRIVER*

DXE

5E

Build AMT Table

DXE_PPM_INIT*

DXE

5F

PPM Initialization

DXE_HECIDRV_INIT*

DXE

60

HECIDRV Initialization

Description

* 3rd party relate functions – Platform dependence.

Table 4-6. BDS Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

BDS_ENTER_BDS

BDS

10

Enter BDS entry

BDS_INSTALL_HOTKEY

BDS

11

Install Hotkey service

BDS_ASF_INIT*

BDS

12

ASF Initialization

BDS_PCI_ENUMERATION_START

BDS

13

PCI enumeration

BDS_BEFORE_PCIIO_INSTALL

BDS

14

PCI resource assign complete

BDS_PCI_ENUMERATION_END

BDS

15

PCI enumeration complete

BDS_CONNECT_CONSOLE_IN

BDS

16

Keyboard Controller, keyboard
and mouse initialization

BDS_CONNECT_CONSOLE_OUT

BDS

17

Video device initialization

Troubleshooting

Description

4-23

Table 4-6. BDS Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

BDS_CONNECT_STD_ERR

BDS

18

Error report device initialization

BDS_CONNECT_USB_HC

BDS

19

USB host controller
initialization

BDS_CONNECT_USB_BUS

BDS

1A

USB BUS driver initialization

BDS_CONNECT_USB_DEVICE

BDS

1B

USB device driver initialization

BDS_NO_CONSOLE_ACTION

BDS

1C

Console device initial fail

BDS_DISPLAY_LOGO_SYSTEM_INFO

BDS

1D

Display logo or system
information

BDS_START_IDE_CONTROLLER

BDS

1E

IDE controller initialization

BDS_START_SATA_CONTROLLER

BDS

1F

SATA controller initialization

BDS_START_ISA_ACPI_CONTROLLER

BDS

20

SIO controller initialization

BDS_START_ISA_BUS

BDS

21

ISA BUS driver initialization

BDS_START_ISA_FDD

BDS

22

Floppy device initialization

BDS_START_ISA_SEIRAL

BDS

23

Serial device initialization

BDS_START_IDE_BUS

BDS

24

IDE device initialization

BDS_START_AHCI_BUS

BDS

25

AHCI device initialization

BDS_CONNECT_LEGACY_ROM

BDS

26

Dispatch option ROMs

BDS_ENUMERATE_ALL_BOOT_OPTION

BDS

27

Get boot device information

BDS_END_OF_BOOT_SELECTION

BDS

28

End of boot selection

BDS_ENTER_SETUP

BDS

29

Enter Setup Menu

BDS_ENTER_BOOT_MANAGER

BDS

2A

Enter Boot manager

BDS_BOOT_DEVICE_SELECT

BDS

2B

Try to boot system to OS

BDS_EFI64_SHADOW_ALL_LEGACY_R
OM

BDS

2C

Shadow Misc Option ROM

BDS_ACPI_S3SAVE

BDS

2D

Save S3 resume required data
in RAM

BDS_READY_TO_BOOT_EVENT

BDS

2E

Last Chipset initial before boot
to OS

BDS_GO_LEGACY_BOOT

BDS

2F

Start to boot Legacy OS

BDS_GO_UEFI_BOOT

BDS

30

Start to boot UEFI OS

BDS_LEGACY16_PREPARE_TO_BOOT

BDS

31

Prepare to Boot to Legacy OS

BDS_EXIT_BOOT_SERVICES*

BDS

32

Send END of POST Message
to ME via HECI

4-24

Description

Troubleshooting

Table 4-6. BDS Phase POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

BDS_LEGACY_BOOT_EVENT

BDS

33

Last Chipset initial before boot
to Legacy OS.

BDS_ENTER_LEGACY_16_BOOT

BDS

34

Ready to Boot Legacy OS.

BDS_RECOVERY_START_FLASH

BDS

35

Fast Recovery Start Flash.

Description

* 3rd party relate functions – Platform dependence.

Table 4-7. S3 Function POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

S3_RESTORE_MEMORY_CONTROLLER

PEI

C0

Memory initial for S3 resume

S3_INSTALL_S3_MEMORY

PEI

C1

Get S3 resume required data
from memory

S3_SWITCH_STACK

PEI

C2

Start to use memory during S3
resume

S3_MEMORY_CALLBACK

PEI

C3

Set cache for physical memory
during S3 resume

S3_ENTER_S3_RESUME_PEIM

PEI

C4

Start to restore system
configuration

S3_BEFORE_ACPI_BOOT_SCRIPT

PEI

C5

Restore system configuration
stage1

S3_BEFORE_RUNTIME_BOOT_SCRIPT

PEI

C6

Restore system configuration
stage2

S3_BEFORE_RELOCATE_SMM_BASE

PEI

C7

Relocate SMM BASE during
S3 resume

S3_BEFORE_MP_INIT

PEI

C8

Multi-processor initial during
S3 resume

S3_BEFORE_RESTORE_ACPI_CALLBA
CK

PEI

C9

Start to restore system
configuration in SMM

S3_AFTER_RESTORE_ACPI_CALLBACK

PEI

CA

Restore system configuration
in SMM complete

S3_GO_TO_FACS_WAKING_VECTOR

PEI

CB

Back to OS

Troubleshooting

Description

4-25

Table 4-8. ACPI Function POST Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

ASL_ENTER_S1

ASL

51

Prepare to enter S1

ASL_ENTER_S3

ASL

53

Prepare to enter S3

ASL_ENTER_S4

ASL

54

Prepare to enter S4

ASL_ENTER_S5

ASL

55

Prepare to enter S5

ASL_WAKEUP_S1

ASL

E1

System wakeup from S1

ASL_WAKEUP_S3

ASL

E3

System wakeup from S3

ASL_WAKEUP_S4

ASL

E4

System wakeup from S4

Description

Table 4-9. SMM Functions POST Code Table
Functionality Name (Include\
PostCode.h)

Phase

Post
Code

SMM_IDENTIFY_FLASH_DEVICE

SMM

0xA0

Identify Flash device in SMM

SMM_SMM_PLATFORM_INIT

SMM

0xA2

SMM service initial

SMM_ACPI_ENABLE_START

SMM

0xA6

OS call ACPI enable function

SMM_ACPI_ENABLE_END

SMM

0xA7

ACPI enable function complete

SMM_S1_SLEEP_CALLBACK

SMM

0xA1

Enter S1

SMM_S3_SLEEP_CALLBACK

SMM

0xA3

Enter S3

SMM_S4_SLEEP_CALLBACK

SMM

0xA4

Enter S4

SMM_S5_SLEEP_CALLBACK

SMM

0xA5

Enter S5

SMM_ACPI_DISABLE_START

SMM

0xA8

OS call ACPI disable function

SMM_ACPI_DISABLE_END

SMM

0xA9

ACPI disable function
complete

Table 4-10.

Description

InsydeH2ODDT Debugger POST Code Table

Functionality Name
(Include\ PostCode.h)

Post Code

Description

Used by Insyde debugger

0x0D

Waiting for device connect

Used by Insyde debugger

0xD0

Waiting for device connect

Used by Insyde debugger

0xD1

InsydeH2ODDT Ready

Used by Insyde debugger

0xD2

EHCI not found

4-26

Troubleshooting

Table 4-10.

InsydeH2ODDT Debugger POST Code Table (Continued)

Functionality Name
(Include\ PostCode.h)

Post Code

Description

Used by Insyde debugger

0xD3

Debug port connect low
speed device

Used by Insyde debugger

0xD4

DDT Cable become low
speed device

Used by Insyde debugger

0xD5

DDT Cable Transmission
Error (Get descriptor fail)

Used by Insyde debugger

0xD6

DDT Cable Transmission
Error (Set Debug mode fail)

Used by Insyde debugger

0xD7

DDT Cable Transmission
Error (Set address fail)

Troubleshooting

4-27

4-28

Troubleshooting

CHAPTER 5
Jumper and Connector Locations

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-6
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Clear CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

5-2

Jumper and Connector Locations

Item 1

Item 2

Item 11

Item 3

Item 10

Item 5

Item 4

Figure 5-1.

Item 6

Item 7 Item 8 Item 9

Mainboard Top

Table 5-1. Mainboard Top
Item

Connector

Description

1

J4501

LVDS Connector

2

J4502

Microphone Connector

3

J3101

Keyboard Connector

4

J5901

IO Board Connector

5

J5904

Power Switch Board Connector

6

J5906

Touchpad Connector

7

J3704

Speaker Connector

8

J6101

Bluetooth Connector

9

J5103

HDD Connector

10

J6702

RTC Battery Connector

Jumper and Connector Locations

5-3

Table 5-1. Mainboard Top
Item

Connector

11

J5001

Description
Fan Connector

Item 15
Item 14

Item 13

Item 11

Item 12

Item 1

Item 2
Item 3

Item 4

Item 10

Item 9

Item 5

Item 6

Figure 5-2.
Table 5-2.

Item 7

Item 8

Mainboard Bottom

Mainboard Bottom

Item

Connector

Description

1

J3401

LAN Connector

2

J5102

ODD Connector

3

J1701

DDR3-SO-DIMM Connector

4

J6002

DC-IN Connector

5

J6001

Battery Connector

6

J5301

WLAN Connector

7

J5302

SSD SATA Connector

8

SW6601

Power Button

9

J6703

SD card Socket

5-4

Jumper and Connector Locations

Item

Connector

Description

10

J6701

Mainboard Connector

11

J3701

Headphone Jack

12

J5203

USB 2.0 Connector

13

J5202

USB 2.0 Connector

14

J5201

USB 3.0 Connector

15

J4801

HDMI Connector

Jumper and Connector Locations

5-5

Clearing Password Check and BIOS Recovery

0

This section provides procedures for:
Clearing Passwords
BIOS Recovery.
This Machine has one Hardware Open Gap on the main board for clearing password check
and one Hotkey for enabling BIOS Recovery.

Clearing Password Check
NOTE:

0

NOTE:

The following procedure is only for clearing BIOS Password (Supervisor Password and
User Password).

Steps for Clearing BIOS Password Check

0

If users set BIOS Passwords (Supervisor Password and/or User Password) for a security
reason, BIOS will ask the password during systems POST or when system enters the BIOS
Setup menu. If it is necessary to bypass the password check, short the HW Gap to clear the
password by performing the following steps:
1. Remove power from the system.
2. Remove HDD, AC and Battery.
3. Disconnect the RTC Battery (Figure 5-1 Item10).
4. Locate the RTCRST# jumper (Figure 5-3).
5. Use an electric conductivity tool to short the two points of the RTCRST# jumper.
6. Plug in AC, keeping the RTCRST# jumper shorted.
7. Press Power Button until BIOS POST is finished, then remove the conductivity tool from
the RTCRST# jumper.
8. Restart the system. Press F2 to enter BIOS Setup menu.
9. If there is no Password request, BIOS Password is cleared.
10. If a password is requested, repeat Steps 1 through 9.

5-6

Jumper and Connector Locations

Clear CMOS Jumper

0

JRST2001

Figure 5-3.

CMOS Jumper

Table 5-3.
Item
RTCRST#
(JRST2001)

Jumper and Connector Locations

CMOS Jumper
Description
Clear CMOS Jumper

5-7

BIOS Recovery by Crisis Disk

0

BIOS Recovery Boot Block

0

BIOS Recovery Boot Block is a special block of BIOS, used to boot the system with minimum
BIOS initialization. Users can enable this feature to restore the BIOS firmware once the
previous BIOS flashing process failed.

BIOS Recovery Hotkey

0

A function hotkey- < Fn+Esc >, used to enable the BIOS Recovery process when system is
powered On during BIOS POST. To use this function, it is strongly recommended to have the
AC adapter and Battery present. If this function is enabled, the system will force the BIOS to
enter a special BIOS block, called Boot Block.

Steps for BIOS Recovery from USB Storage
NOTE:

0

NOTE:

Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is
created by executing the Crisis Disk program in another system with Windows 7 OS.
To Create a Crisis USB key, perform the following:
1. Format the USB storage disk using the Fast Format option.
2. Save ROM file (File name:MA50X64.FD) to the root directory of USB storage. Make sure
that there is no other BIOS file saved in the same directory.
3. Plug USB storage into USB port.
4. Press < Fn+ESC > button then plug in AC power.
5. The Power button flashes once.
6. Press Power button to initiate system CRISIS mode.
7. When CRISIS is complete, the system auto restarts with a workable BIOS.
8. Update the latest version BIOS for this machine by regular BIOS flashing process.

5-8

Jumper and Connector Locations

CHAPTER 6
FRU List

MA50_HX Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Top Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Bottom Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

6-2

FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the MA50_HX. Refer to this chapter whenever ordering for parts to repair or
for RMA (Return Merchandise Authorization).

NOTE:

NOTE:

WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the printed
Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may
have a DIFFERENT part number code from those given in the FRU list of this printed
Service Guide. Users MUST use the local FRU list provided by the regional Acer office
to order FRU parts for repair and service of customer machines.

NOTE:

NOTE:

To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by the
regional Acer office on how to return it.

FRU (Field Replaceable Unit) List

6-3

MA50_HX Exploded Diagrams

0

Main Assembly

Figure 6-1.

0

Main Assembly Exploded Diagram

Table 6-1. Main Assembly Exploded Diagram
Item

Description

Part Number

1

JM50-1A BOTTOM CASE MODULE

2

LED LCD 15.6" WXGA Glare MOUDLE ASSY
BLACK W/CCD MIC

6M.RY8N5.002

3

MA50_HX_i3-2367M_N13P-GS_1GBVRAM
Intel HM77 N13P-GS LF

NB.RYK11.003

4

THERMAL MODULE

60.RY8N5.004

6-4

FRU (Field Replaceable Unit) List

Table 6-1. Main Assembly Exploded Diagram
Item

Description

Part Number

5

HDD CABLE

50.RY8N5.004

6

ODD SUPER MULTI MODULE ASSY

6M.RY8N5.001

7

SD DUMMY CARD

42.RY8N5.003

8

JM50-1A TOP CASE MODULE

9

HDD HGST 2.5" 5400rpm 500GB
HTS545050A7E380, Jaguar B7,0J23335,
500G/P SATA 8MB LF+HF F/W:DA4837

10

HDD COVER

11

Foxconn Wireless LAN Atheros HB97 2x2 BGN
(HM)

NI.23600.072

12

Memory ELPIDA SO-DIMM DDRIII 1600 4GB
EBJ40UG8BBU0-GN-F LF+HF 512*8 38nm

KN.4GB09.005

13

Flash Disk PHISON SSD NAND 20GB
SSE020GTTC0-S51 LF+HF

KN.0200Q.002

14

SCREW M2*6L(K,D4.6) B-ZN #1 NY

86.RY8N5.005

FRU (Field Replaceable Unit) List

KH.50007.023

6-5

LCD Assembly

Figure 6-2.

0

LCD Assembly Exploded Diagram

Table 6-2. LCD Assembly Exploded Diagram
Item

Description

Part Number

1

LCD COVER ASSY BLACK W/LVDS CABLE,
MIC

2

LED LCD AUO 15.6''W WXGA Glare
B156XTN03.2 LF 200nit 8ms 500:1 (ultra-slim)

LK.15605.026

3

SCREW M2*2.5L(K)(ψ3.7) W-NI

86.W750U.003

4

CAMERA MODULE 1.3M

AM.21400.121

5

LCD BEZEL

6-6

FRU (Field Replaceable Unit) List

Top Case Assembly

Figure 6-3.

0

Top Case Assembly Exploded Diagram

Table 6-3. Top Case Assembly Exploded Diagram
Item

Description

Part Number

1

UPPER CASE ASSY

2

CLICKPAD MODULE

55.RY8N5.001

3

FFC - CLICK PAD TO MB

50.RY8N5.001

4

CLICKPAD POST

5

SCREW M2*3L K B-ZN #1 NY

86.RY8N5.006

6

SCREW M2*2L (K,D=5) W-NI #1 NY

86.RY8N5.003

FRU (Field Replaceable Unit) List

6-7

Table 6-3. Top Case Assembly Exploded Diagram
Item

Description

7

KEYBOARD CHICONY AF7S_A10B AF7S
103KS Black US International W/FRAME , FOIL
, MYLAR

Part Number

60.RYKN5.001

Bottom Case Assembly

Figure 6-4.

0

Bottom Case Assembly Exploded Diagram

Table 6-4. Bottom Case Assembly Exploded Diagram
Item

Description

1

LOWER CASE ASSY W/ANTENNA , SPEAKER

6-8

Part Number

FRU (Field Replaceable Unit) List

Table 6-4. Bottom Case Assembly Exploded Diagram
Item

Description

Part Number

2

Battery SANYO ID:AP12A3i Li-Polymar 3S1P
SANYO 3 cell 4850mAh Main COMMON for
embedded type

BT.00303.028

3

IO/CARD READER BOARD FOR TPM

55.RYKN5.003

4

BT 4.0 Foxconn Braodcom 20702

BH.21100.018

5

POWER BUTTON BOARD W/FFC FOR TPM

55.RYKN5.001

FRU (Field Replaceable Unit) List

6-9

FRU List

0

Table 6-5. FRU list
Category

Description

P/N

ADAPTER

Adapter DELTA 65W 19V 1.7x5.5x11 Yellow
ADP-65VH BA, LV5, Low profile LED LF

AP.06501.033

Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow
PA-1650-69AW, LV5, Low profile LED LF

AP.06503.029

Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow
CPA09-A065N1, LV5, low profile LF

AP.0650A.017

Battery SANYO ID:AP12A3i Li-Polymar 3S1P SANYO
3 cell 4850mAh Main COMMON for embedded type

BT.00303.028

CLICKPAD MODULE

55.RY8N5.001

BT 4.0 Foxconn Braodcom 20702

BH.21100.018

BT 4.0 Foxconn Atheros BU22

BH.21100.017

BATTERY

BOARD

6-10

FRU (Field Replaceable Unit) List

Table 6-5. FRU list
Category

Description

P/N

Foxconn Wireless LAN Broadcomm 43227 2x2 BGN

NI.23600.087

Foxconn Wireless LAN Atheros HB97 2x2 BGN (HM)

NI.23600.072

Liteon Wireless LAN Atheros HB97 2x2 BGN (HM)
WN6603AH

NI.23600.073

Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222

NI.23600.102

Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222

NI.23600.103

POWER BUTTON BOARD W/FFC FOR TPM

55.RYKN5.001

POWER BUTTON BOARD W/FFC

55.RY8N5.002

IO/CARD READER BOARD FOR TPM

55.RYKN5.003

IO/CARD READER BOARD

55.RY8N5.003

TPM DAUGHTER BOARD (For future SKU)

55.RYKN5.002

POWER CORD US 3PIN 1.8M BLACK

27.RGV0U.006

POWER CORD (EU) 1.8M 3P BLACK

27.RGV0U.001

POWER CORD UK 3PIN

27.RGV0U.002

POWER CORD US-110V (BSMI) 3P

27.RGV0U.008

POWER CORD PRC 3P

27.RGV0U.004

POWER CORD 1.8M 3 PIN AF

27.RGV0U.010

POWER CORD DANISH 3P BLACK

27.RGV0U.007

POWER CORD

AC POWER CORD PSE/3C,BLK
CABLE
FFC - CLICK PAD TO MB

FRU (Field Replaceable Unit) List

50.RY8N5.001

6-11

Table 6-5. FRU list
Category

Description

P/N

BT CABLE

50.RY8N5.002

IO/CARD READER CABLE

50.RY8N5.003

IO/CARD READER CABLE FOR TPM

50.RYKN5.001

HDD CABLE

50.RY8N5.004

LVDS CABLE

50.RY8N5.006

LVDS CABLE EDP

DC-IN CABLE

50.RY8N5.005

CASE/COVER/BRACKET ASSEMBLY
HDD COVER

UPPER CASE ASSY

LOWER CASE ASSY W/ANTENNA , SPEAKER

6-12

FRU (Field Replaceable Unit) List

Table 6-5. FRU list
Category

Description

P/N

CLICKPAD POST

ODD BRACKET

ODD BEZEL

DC BRACKET

SD DUMMY CARD

42.RY8N5.003

LCD COVER ASSY BLACK W/LVDS CABLE, MIC
LCD COVER ASSY BLACK W/LVDS CABLE, MIC

LCD BEZEL

DVD RW DRIVE

ODD HLDS Super-Multi DRIVE 9.0mm Tray 8X
GU61N LF+HF W/O bezel SATA

FRU (Field Replaceable Unit) List

KU.0080D.064

6-13

Table 6-5. FRU list
Category

Description

P/N

HDD
HDD HGST 2.5" 5400rpm 500GB
HTS545050A7E380,Jaguar B7, 500G/P SATA 8MB
LF+HF F/W:DA4466

KH.50007.016

HDD SEAGATE 2.5" 5400rpm 320GB
ST320LT020/9YG142-188, Sapta 15,320G/P SATA
8MB LF+HF F/W:0001SDM1 7mmzh

KH.32001.021

HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384, Eagle B7, 320G/P SATA LF+HF
F/W:A60W 7mmzh

KH.32007.013

HDD HGST 2.5" 5400rpm 500GB
HTS545050A7E380, Jaguar B7,0J23335, 500G/P
SATA 8MB LF+HF F/W:DA4837

KH.50007.023

HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384,0J28213,Eagle B7, 320G/P
7mmzh SATA 8MB LF+HF F/W:DA4788

KH.32007.017

HDD SEAGATE 2.5" 5400rpm 500GB 9WS142-188
ST500LT012, Yarra 500G/P, 7mmzh SATA 8MB
LF+HF F/W:0001SDM1

KH.50001.030

Flash Disk SANDISK SSD NAND 32GB
SDSA5DK-032G LF+HF

KF.0320D.003

Flash Disk PHISON SSD NAND 20GB
SSE020GTTC0-S51 LF+HF

KN.0200Q.002

Flash Disk LITE-ON SSD NAND 128GB
LMT-128M3M LF+HF firmware: VYC2

KF.1280L.001

Flash Disk LITE-ON SSD NAND 256GB
LMT-256M3M LF+HF firmware:VZC2

KF.2560L.001

SSD

KEYBOARD

6-14

FRU (Field Replaceable Unit) List

Table 6-5. FRU list
Category

Description

P/N

KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black ARABIC W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Belgium W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Brazilian Portuguese W/FRAME , FOIL ,
MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Bulgaria W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black CZ/SK W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black CHINESE W/FRAME , FOIL , MYLAR

60.RYKN5.002

KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Danish W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black FR/Arabic W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black French W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black GREMAN W/FRAME , FOIL , MYLAR

60.RYKN5.003

KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black Greek W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Hungarian W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Italian W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 107KS
Black Japanese W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black Korean W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Nordic W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Norwegian W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Portuguese W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black Russian W/FRAME , FOIL , MYLAR

FRU (Field Replaceable Unit) List

6-15

Table 6-5. FRU list
Category

Description

P/N

KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black SLO/CRO W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Spanish W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Sweden W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Swiss/G W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black Thailand W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black Turkish W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black UK W/FRAME , FOIL , MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black US International W/FRAME , FOIL , MYLAR

60.RYKN5.001

KEYBOARD CHICONY AF7S_A10B AF7S 103KS
Black US International w/ Hebrew W/FRAME , FOIL ,
MYLAR
KEYBOARD CHICONY AF7S_A10B AF7S 104KS
Black US w/ Canadian French W/FRAME , FOIL ,
MYLAR
LCD
LED LCD AUO 15.6''W WXGA Glare B156XTN03.2
LF 200nit 8ms 500:1 (ultra-slim)

LK.15605.026

LCD TFT15.6' HD GLARE LED EDP

LK.15605.029

CAMERA MODULE 1.3M

AM.21400.121

CAMERA

MAINBOARD

6-16

FRU (Field Replaceable Unit) List

Table 6-5. FRU list
Category

Description

P/N

MA50_HX Intel i3-2367M UMA HM77

NB.RY811.001

MA50_HX Intel i5-2467M UMA HM77

NB.RY811.002

MA50_HX_i3-2367M_N13P-GS_1GBVRAM Intel
HM77 N13P-GS LF

NB.RYK11.003

MA50_HX_i5-2467M_N13P-GS_1GBVRAM Intel
HM77 N13P-GS LF

NB.RYK11.002

MA50_HX_i7-2637M_N13P-GS_1GBVRAM Intel
HM77 N13P-GS LF

NB.RYK11.001

MA50_HX Intel i7-2637M UMA HM77

NB.RY811.003

MA50_HX Intel i3-3217U UMA HM77

NB.M0N11.001

MA50_HX Intel i5-3317U UMA HM77

NB.M0N11.002

MA50_HX Intel i7-3517U UMA HM77

NB.M0N11.003

MA50_HX_i3-3217U_N13P-GS_1GBVRAM Intel
HM77 N13P-GS LF

NB.M0P11.001

MA50_HX_i5-3317U_N13P-GS_1GBVRAM Intel
HM77 N13P-GS LF

NB.M0P11.002

MA50_HX_i7-3517U_N13P-GS_1GBVRAM Intel
HM77 N13P-GS LF

NB.M0P11.003

Memory ELPIDA SO-DIMM DDRIII 1600 4GB
EBJ40UG8BBU0-GN-F LF+HF 512*8 38nm

KN.4GB09.005

Memory KINGSTON SO-DIMM DDRIII 1333 2GB
ACR256X64D3S13C9G LF+HF

KN.2GB07.006

Memory KINGSTON SO-DIMM DDRIII 1333 4GB
ACR512X64D3S13C9G LF+HF

KN.4GB07.001

Memory ELPIDA SO-DIMM DDRIII 1600 2GB
EBJ20UF8BDU0-GN-F LF+HF 256*8 38nm

KN.2GB09.012

Memory HYNIX SO-DIMM DDRIII 1333 2GB
HMT325S6CFR8C-H9 LF+HF 256x8 38nm

KN.2GB0G.031

Memory HYNIX SO-DIMM DDRIII 1333 4GB
HMT351S6CFR8C-H9 LF+HF 256x8 38nm

KN.4GB0G.012

Memory MICRON SO-DIMM DDRIII 1333 2GB
MT8KTF25664HZ-1G4M1 LF+HF 256*8 46nm V79D

KN.2GB04.019

MEMORY

THERMAL MODULE

FRU (Field Replaceable Unit) List

6-17

Table 6-5. FRU list
Category

Description
THERMAL MODULE

P/N
60.RY8N5.004

SPEAKER
SPEAKER SET

SCREW

6-18

SCREW M2*2L+4.2MM(K)B-NI NY #1

86.RY8N5.001

SCREW M2*6L (K) B-ZN #1 NY

86.RN60U.002

SCREW M2.5*5L(K)B-NI,NY

86.B050U.001

SCREW M2*2L (K,D=5) W-NI #1 NY

86.RY8N5.003

SCREW M3*2.5L K B-ZN #1 NY

86.RY8N5.004

FRU (Field Replaceable Unit) List

Table 6-5. FRU list
Category

Description

P/N

SCREW M2*2.5L(K)(ψ3.7) W-NI

86.W750U.003

SCREW M2*6L(K,D4.6) B-ZN #1 NY

86.RY8N5.005

SCREW M2*3L K B-ZN #1 NY

86.RY8N5.006

SCREW M2.5*2.5L K B-NI #1 NY

86.RY8N5.002

FRU (Field Replaceable Unit) List

6-19

6-20

FRU (Field Replaceable Unit) List

CHAPTER 7
Test Compatible Components

Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . 7-4
M3 581T/581TG. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

8-2

Test Compatible Components
This computer’s compatibility is tested and verified by Acer’s internal testing department. All
of its system functions are tested under Windows® 7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed
these tests. Regarding configuration, combination and test procedures, please refer to the
Compatibility Test Report released by the Acer Mobile System Testing Department.

Test Compatible Components

7-3

Microsoft® Windows® 7 Environment Test

0

M3 581T/581TG

0

Table 8-1. M3 581T/581TG
Vendor

Type

Description

Acer Part No.

Adapter
10001081
DELTA

65W

Adapter DELTA 65W 19V 1.7x5.5x11
Yellow ADP-65VH BA, LV5, Low profile
LED LF

AP.06501.033

60016453
CHICONY
POWER

65W

Adapter Chicony Power 65W 19V
1.7x5.5x11 Yellow CPA09-A065N1,
LV5, low profile LF

AP.0650A.017

ALC271X_VB6

Realtek ALC271X_VB6 QFN-48

LZ.21000.161

3CELL4.85

Battery SANYO ID:AP12A3i Li-Polymar
3S1P SANYO 3 cell 4850mAh Main
COMMON for embedded type

BT.00303.028

10001018
HON HAI

BT 2.1

BT 2.1 Foxconn Atheros BU22

BH.21100.023

10001018
HON HAI

BT 4.0

BT 4.0 Foxconn Atheros BU22

BH.21100.017

1.3M HD_S

Primax Camera PM_S119_SP_slim

AM.21400.121

2-in-1 card
reader

2-in-1 card reader

CR.21500.030

10001067
INTEL

Ci32367MB

CPU Intel Core i3 2367M BGA 1.4G
17W

KC.23601.7MB

10001067
INTEL

Ci52467MB

CPU Intel Core i5 2467M BGA 1.6G
17W

KC.24601.7MB

10001067
INTEL

Ci72637MB

CPU Intel Core i7 2637M BGA 1.7G
17W

KC.26301.7MB

Audio Codec
10004786
REALTEK
Battery
60001921
SANYO
Bluetooth

Camera
60004445
PRIMAX
Card Reader
10000981
MISC
CPU

HDD
7-4

Test Compatible Components

Table 8-1. M3 581T/581TG
Vendor

Type

Description

Acer Part No.

60003544
LITE-ON
OPT

FM0128S3

Flash Disk LITE-ON SSD NAND
128GB LMT-128M3M LF+HF firmware:
VYC2

KF.1280L.001

60003544
LITE-ON
OPT

FM0256S3

Flash Disk LITE-ON SSD NAND
256GB LMT-256M3M LF+HF
firmware:VZC2

KF.2560L.001

60002005
HGST SG

N320GB5.4KS

HDD HGST 2.5" 5400rpm 320GB
HTS543232A7A384,0J28213,Eagle
B7, 320G/P 7mmzh SATA 8MB LF+HF
F/W:DA4788

KH.32007.017

60002036
SEAGATE

N320GB5.4KS
_4K

HDD SEAGATE 2.5" 5400rpm 320GB
ST320LT020/9YG142-188, Sapta
15,320G/P SATA 8MB LF+HF
F/W:0001SDM1 7mmzh

KH.32001.021

60002005
HGST SG

N500GB5.4KS
_4K

HDD HGST 2.5" 5400rpm 500GB
HTS545050A7E380, Jaguar
B7,0J23335, 500G/P SATA 8MB
LF+HF F/W:DA4837

KH.50007.023

60003533
YOSUN

FM0020S2

Flash Disk PHISON SSD NAND 20GB
SSE020GTTC0-S51 LF+HF

KN.0200Q.002

AF7S_A10B

Keyboard CHICONY AF7S_A10B
AF7S Internal 17 Standard Black
NONE Y2010 Acer Legend

NK.I1713.001

BCM57780

Broadcom BCM57780

NI.22400.047

60004668
ELPIDA

CM2GBIII

Memory Chip ELPIDA DDRIII 1600
2Gb EDJ2108BDBG-GN-F LF+HF
256*8 38nm

KN.2GB09.013

60002050
MICRON SG

CM2GbIII13

Memory Chip MICRON DDRIII 1333
2Gb MT41J256M8HX-15E LF 256*8
0.055um

KM.2GB04.002

60002050
MICRON SG

SO2GBIII13

Memory MICRON SO-DIMM DDRIII
1333 2GB MT8KTF25664HZ-1G4M1
LF+HF 256*8 46nm V79D

KN.2GB04.019

60002045
HYNIX

SO2GBIII13

Memory HYNIX SO-DIMM DDRIII 1333
2GB HMT325S6CFR8C-H9 LF+HF
256x8 38nm

KN.2GB0G.031

Keyboard
10001044
CHICONY
LAN
610112
BROADCOM
MEM

Test Compatible Components

7-5

Table 8-1. M3 581T/581TG
Vendor
60004668
ELPIDA

Type

Description

Acer Part No.

SO4GBIII13

Memory ELPIDA SO-DIMM DDRIII
1600 4GB EBJ40UG8BBU0-GN-F
LF+HF 512*8 38nm

KN.4GB09.005

HM77

NB Chipset Intel CS HM77 Chief River

KI.G7501.002

N

N

KI.22800.011

NSM8XS9.0

ODD HLDS Super-Multi DRIVE 9.0mm
Tray 8X GU61N LF+HF W/O bezel
SATA

KU.0080D.064

N13PGS

VGA Chip nVidia N13P-GS-A2 28nm,
29x29, GB4-128 package

KG.PGS0V.003

10000981
MISC

1G-DDR3
(64*16*8)

1G-DDR3 64*16*8

KI.23300.018

60002045
HYNIX

VR1GbIII9

VRAM HYNIX Graphic DDRIII 900 1Gb
H5TQ1G63DFR-11C LF 64*16 46nm

VR.1GB0G.006

23707801
FOXCONN
TW

3rd WiFi 2x2
BGN

Foxconn Wireless LAN Atheros HB97
2x2 BGN (HM)

NI.23600.072

10001023
LITE-ON

3rd WiFi 2x2
BGN

Liteon Wireless LAN Atheros HB97 2x2
BGN (HM) WN6603AH

NI.23600.073

Aluminum

Aluminum

LZ.21000.006

McAfee

Antivirus application McAfee

SR.23900.001

NB Chipset
10001067
INTEL
SB Chipset
9999995
ONE TIME
VENDER
ODD
60001944 LG
HK
VGA Chip
60001915
NVIDIA
VRAM

Wireless LAN

A cover
9999995
ONE TIME
VENDER
Software
10000981
MISC

TPM (For future SKU)

7-6

Test Compatible Components

Table 8-1. M3 581T/581TG
Vendor

Type

PLM00030
Nuvoton

NPCT420R

Test Compatible Components

Description
Nuvoton NPCT420R Foxconn Module
12x12x3.7mm (TPM FW:v3.69,TCG
1.2 rev.116,TxT compliance) HSF with
EK embedded

Acer Part No.
NC.22911.002

7-7

7-8

Test Compatible Components

CHAPTER 8
Online Support Information

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

9-2

Online Support Information
Introduction

0

This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and

email contacts for all technical queries.

We are always looking for ways to optimize and improve our services, so do not hesitate to
direct any suggestions or comments to us.

Online Support Information

8-3

8-4

Online Support Information



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