Askey Computer TCG310 Cable Modem User Manual rev2

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TCG310
USER MANUAL
Page 1 / 71
SAFETY INSTRUCTIONS AND REGULATORY NOTICES ................................................................. 5
Chapter 1: Connections and Setup ......................................................................................................... 9
Cable Modem Overview .......................................................................................................... 9
Front Panel ........................................................................................................................ 9
Rear Panel ....................................................................................................................... 11
Bottom Side Panel for TEL ................................................................................................. 12
Wall Mounting .................................................................................................................. 13
Relationship among the Devices ............................................................................................. 14
What the Modem Does ...................................................................................................... 14
What the Modem Needs to Do Its Job ................................................................................. 14
Contact Your Local Cable Company ..................................................................................... 15
Connecting the Wireless Voice Gateway to a Single Computer .................................................... 15
Attaching the Cable TV Wire to the Wireless Voice Gateway ................................................... 16
Installation procedure for connecting to the Ethernet interface ............................................... 17
Telephone or Fax Connection ............................................................................................. 18
Chapter 2: WEB Configuration ............................................................................................................... 19
Accessing the Web Configuration (For basic account only) ......................................................... 19
Overview Web Page Group .................................................................................................... 21
Overview ......................................................................................................................... 21
Internet Web Page Group...................................................................................................... 22
Parental Control................................................................................................................ 22
Wi-Fi Web Page Group .......................................................................................................... 23
General ........................................................................................................................... 23
Guest Network ................................................................................................................. 27
WPS ................................................................................................................................ 31
Wi-Fi Clients ..................................................................................................................... 32
Reset .............................................................................................................................. 33
Settings Web Page Group ...................................................................................................... 34
Language ........................................................................................................................ 34
Password ......................................................................................................................... 35
Configuration ................................................................................................................... 36
LAN ................................................................................................................................ 37
Page 2 / 71
LED ................................................................................................................................ 38
MoCA Web Page Group ......................................................................................................... 39
MoCA .............................................................................................................................. 39
Status Web Page Group ........................................................................................................ 40
Status ............................................................................................................................. 40
Voice Status ..................................................................................................................... 41
Up/Down Stream .............................................................................................................. 42
Event log ......................................................................................................................... 43
Accessing the Web Configuration (For admin account only) ....................................................... 44
Internet Web Page Group...................................................................................................... 44
Advanced ........................................................................................................................ 44
Port Mapping ................................................................................................................... 46
Firewall ........................................................................................................................... 47
IP Filtering ....................................................................................................................... 48
Port Filtering .................................................................................................................... 49
DMZ Host ........................................................................................................................ 50
Dynamic DNS ................................................................................................................... 51
DNS Cache....................................................................................................................... 52
UPnP ............................................................................................................................... 53
RIP Setup ........................................................................................................................ 54
Bridge Mode..................................................................................................................... 55
Diagnostic........................................................................................................................ 56
MAC base Passthrough ...................................................................................................... 57
Wi-Fi Web Page Group .......................................................................................................... 58
Schedule ......................................................................................................................... 58
MAC Filter ........................................................................................................................ 59
WMM (Wi-Fi Multi-Media) ................................................................................................... 60
Settings Web Page Group ...................................................................................................... 61
Remote Access ................................................................................................................. 61
Internet Time ................................................................................................................... 62
USB Web Page Group ........................................................................................................... 63
Page 3 / 71
USB Basic ........................................................................................................................ 63
Media Server .................................................................................................................... 64
CPUS Server..................................................................................................................... 65
Chapter 3: Additional Information ........................................................................................................ 66
Frequently Asked Questions .................................................................................................. 66
General Troubleshooting ....................................................................................................... 67
Service Information .............................................................................................................. 68
Federal Communication Commission Interference Statement ..................................................... 69
CAUTION for UL (Check caution label on gift box) .................................................................... 71
Page 4 / 71
SAFETY INSTRUCTIONS AND REGULATORY NOTICES
Product Safety Notice
Before installing or using the product, read these instructions carefully. Be sure to comply
strictly precautions.
Explanation of risk levels
DANGER
This indication is given where there is an immediate danger of death
or serious injury if the person in charge or any third party mishandles
the machine or does not avoid the dangerous situation when
operating or maintaining the machine.
WARNING
This indication is given where there is a potentiality for death or
serious injury if the person in charge or any third party mishandles
the machine or does not avoid the dangerous situation when
operating or maintaining the machine.
CAUTION
This indication is given where there is a danger of medium to minor
injury if the person in charge or any third party mishandles the
machine or does not avoid the dangerous situation when operating
or maintaining the machine.
Explanation of pictorial warning indications and warning labels
It is used to prohibit its conduct in handling products.
Prohibited
Specific prohibited contents are indicated by pictures and sentences in or
near the figure symbol.
It is used to call attention to ignition, electric shock, high temperature,
etc. in the handling of products.
Caution
Specific notes content is indicated by a picture or sentence in or near the
figure symbol.
Used to force actions based on instructions in the handling of products.
Instruction
Specific instruction content is indicated by a picture or sentence in or near
the figure symbol.
Page 5 / 71
z
LIMITATIONS OF LIABILITY
This equipment has been designed for domestic use inside a building. In some
environments or circumstances, the use of wireless devices may be prohibited by
the owner of the building or responsible representatives of the organization. If in
doubt about the policy applying to the use of wireless devices in an organization
where a specific environment (e.g. airports), you should ask for permission to use
the device before turn it on. ASKEY assumes no liability for non-compliance with
regulations on the installation site, and radio interference created vis-à-vis third
parties and due to non-compliance with national regulations for this application.
DANGER
Instruction
Instruction
Do not overload wall outlet or extension cords as this may increase the
risk of electric shock or fire. If the power cord is frayed, replace it with a
new one.
Do not attempt to connect with any computer accessory or electronic
product without instructions from qualified service personnel. This may
result in risk of electronic shock or fire.
WARNING
Instruction
Unplug the
power plug
Unplug the
Proper ventilation is necessary to prevent the product overheating. Do not
block or cover the slots and openings on the product, which are intended
for ventilation and proper operation.
When the product is expected to be not in use for a period of time,
unplug the power cord of the product to prevent it from the damage of
storm or sudden increases in rating.
Accidental penetrations of small metal objects (such as pins, paper clips,
etc.) disconnect the equipment from the mains as soon as possible (risk
of electric shock) and contact your Customer Service to find out how to
proceed. Do not reconnect the product as a foreign object has not been
eliminated. Unplug the product immediately if you notice it exudes a smell
Page 6 / 71
power plug
of burning or smoke. You should never open the unit yourself because
you could be electrocuted.
Do not place the product near any source of heat or expose it to direct
sunlight.
Prohibited
Do not expose the product to moisture. Never spill any liquid on the
product.
Water wet
prohibition
Instruction
Avoid connecting or using this product during a lightning storm.
Disturbances transmitted through the grid and / or telephone can cause
electric shock in the product and people.
CAUTION
Use only power adapter supplied with the product. This appliance is
designed to operate in the rated voltage 110~240 VAC.
Instruction
Do not place this product on unstable stand or table.
Instruction
This product is designed for stationary use in an office or a room in the
home for a maximum ambient temperature of 40 ° C (104 ° F).
Instruction
Instruction
To allow the disconnection of the device in case of problems, make sure
the base of the outlet you plug the power cord is easily accessible and is
located as close as possible to the equipment.
Page 7 / 71
Leave 7cm to 10cm around the appliance to ensure that proper
ventilation gets to it.
Instruction
Be sure to
connect the
ground wire
The screen of the coaxial cable is intended to be connected to earth in
the building installation.
Do not attempt to disassemble or open covers of this unit by yourself. Nor
should you attempt to service the product by yourself, which may void
the user’s authority to operate it. Contact qualified service personnel
under the following conditions:
Disassembly
prohibited
Unplug the
power plug
1.
If the power cord or plug is damaged or frayed.
2.
If liquid has been spilled into the product.
3.
If the product has been exposed to rain or water.
4.
If the product does not operate normally when the operating
instructions are followed.
5.
If the product has been dropped or the cabinet has been
damaged.
6.
If the product exhibits a distinct change in performance.
7.
If a cable is damaged or frayed provided.
8.
If the unit is dropped or damaged in any way.
9.
If there is a noticeable signs of overheating
Power off and unplug this product from the wall outlet when it is not in
use or before cleaning. Pay attention to the temperature of the power
adapter. The temperature might be high.
Do not store the Cable Modem product in excessively hot, cold or damp
conditions. Operation Environmental:
Instruction
‧
Operation Temperature: 5°C ~ 40°C
‧
Storage Temperature: -20°C ~ +70°C
Page 8 / 71
CHAPTER 1: CONNECTIONS AND SETUP
Cable Modem Overview
Front Panel
Fig. 1-1 Front Panel
POWER
Indicates the power status.
ONLINE
Displays the status of your cable connection. The light is off when no cable
connection is detected and fully lit when the modem has established a
connection with the network and data can be transferred.
ETHERNET Indicates the state of Ethernet ports.
Wi-Fi
TEL
1/2
MoCA
Indicates the traffic on the wireless network.
Indicates the status of the telephone ports.
Indicates the status of the MoCA functionality.
Page 9 / 71
LED from top to bottom.
LED
POWER
ONLINE
Status
ON
The device is on.
OFF
The device boot fail or no power.
ON
The device is ready for use. Now you can link to the internet.
OFF
The device is not link to the internet yet or not registration.
FLASH
ETHERNET
LAN port is connected to the PC.
OFF
LAN port is not connected to the PC.
Wi-Fi is enabled.
OFF
Wi-Fi is disabled.
Wi-Fi traffic is working.
ON
Phone is ready registration for use.
OFF
Phone is not able to use.
FLASH
MoCA
Traffic on the LAN is working.
ON
FLASH
TEL 1 / 2
The device is in registration process or upgrade firmware.
ON
FLASH
Wi-Fi
Description
Phone interface is in registration process.
ON
MoCA is enabled.
OFF
MoCA is disabled.
FLASH
MoCA traffic is working.
Table 1-1 LED behavior
Page 10 / 71
Rear Panel
Fig. 1-2 Rear Panel
Slot
Description
WPS
Enables scanning for available WPS client device
USB
USB 3.0 host connector
RESET
LAN 1 / 2 / 3 / 4
CABLE RF
12VDC
Reset/Reboot this Cable modem
Ethernet 10/100/1000 Base-T RJ-45 connector
F-Connector
12V DC-IN Power connector.
Table 1-2 Rear Panel description
Page 11 / 71
Bottom Side Panel for TEL
Fig. 1-3 Bottom Side Panel
The TEL 1 / 2 on the Bottom Side panel of TCG310, you can use telephony RJ-11
Connector.
Page 12 / 71
Wall Mounting
The number of the screw 2 pcs.
Direction for wall mounting: Tuner downward or leftward or rightward.
Dimension for the screw: diameter: 3.5 mm; length: 30 mm.
There are 2 slots on the side of the CABLE MODEM that can be used for wall mounting.
Note: When wall mounting the unit. Ensure that it is within reach of the power outlet.
Fig. 1-4 Wall Mounting
To do this:
1.
For the cable modem, ensure that the wall you use is smooth, flat, dry and sturdy
and use the 2 screws holes.
2.
The unit can be to use solid concrete wall and/or hard wood wall.
Page 13 / 71
Re
elationship among
g the Deviices
Th
his illustration shows a cable co
ompany tha
at offers DOCSIS/Eur
ro-DOCSIS
S and
Pa
acketCable//Euro-PackketCable co
ompliant voice/data services.
n overview
Fig. 1-5 Connection
What
the Modem
Do
oes
Th
he Wirelesss Voice Gatteway provvides high--speed Inte
ernet access as well as cost-efffective, tollqu
uality telephone voice
e and fax/m
modem serrvices overr residentia
al, commerrcial, and education
su
ubscribers on
o public and
a private
e networks via an existing CATV
V infrastruccture. It ca
an interop
perate with
h the Packe
etCable com
mpliant he
ead-end equipment and provide
e the IP-ba
ased voice
co
ommunications. The IP
I traffic ca
an transferr between the Wirele
ess Voice G
Gateway an
nd
DO
OCSIS/Euro
o-DOCSIS compliant head-end equipmen
nt. The data
a security secures up
pstream an
nd
do
ownstream communiccations.
What
the Modem
Ne
eeds to Do Its Job
„ The Right
Cab
ble Compa
any: Make
e sure yourr local cable
e companyy provides data
servicces that use cable TV
V industry-sstandard DOCSIS/Eu
ro-DOCSIS
S complian
nt and
Packe
etCable/Euro-PacketC
Cable comp
pliant techn
nology.
„ The Internet/
Telephon
ny Service
e Providerr (ISP/TS
SP): Your ccable comp
pany
provid
des you acccess to an Internet Service
Pro
ovider (ISP
P) and Tele
ephony Serrvice Provid
der
(TSP). The ISP is your gatteway to th
he Internett and provvides you w
with a pipelline to
n the World Wide We
eb (WWW)). The TSP provides you
y with
access Internet content on
teleph
hony accesss to other modems or
o other te
elephony se
ervices ove
er the Publlic Switched
Telephone Netw
work (PSTN
N).
Ch
heck with your
cable company to
t make su
ure you have everyth
hing you ne
eed to beg
gin; they’ll
kn
now if you need to install specia
al software
e or re-configure your compute
er to make your cable
intternet servvice work for
f you.
Page 14 / 71
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can
use your gateway. You should have the following information ready (which you will find on the
sticker on the gateway):
•
The serial number
•
The model number
•
The Cable Modem (CM) Media Access Control (MAC) address
•
The Terminal Adapter (EMTA) MAC address
•
Security information: Service Set Identifier (SSID), Encryption key / passphrase
(WPA2-PSK by default), channel number. Default values are indicated underneath the
modem on the sticker.
Please check the following with the cable company
„ The cable service to your home supports DOCSIS/Euro-DOCSIS compliant two-way
modem access.
„ Your internet account has been set up. (The Media Terminal Adapter will provide data
service if the cable account is set up but no telephony service is available.)
„ You have a cable outlet near your PC and it is ready for Cable Modem service.
Note: It is important to supply power to the modem at all times. Keeping your modem plugged
in will keep it connected to the Internet. This means that it will always be ready whenever you
need.
Important Information
Your cable company should always be consulted before installing a new cable outlet. Do not
attempt any rewiring without contacting your cable company first.
Please verify the following on the Wireless Voice Gateway
The Power LED should be lighted when plug-in the power supply.
Connecting the Wireless Voice Gateway to a Single Computer
This section of the manual explains how to connect your Wireless Voice Gateway to the
Ethernet port on your computer and install the necessary software. Please refer to Figure 1-7
to help you connect your Digital Cable Modem for the best possible connection.
Page 15 / 71
Attaching the Cable TV Wire to the Wireless Voice Gateway
1.
Locate the Cable TV wire. You may find it one of three ways:
a.
Connected directly to a TV, a Cable TV converter box, or VCR. The line will be
connected to the jack, which should be labeled either IN, CABLE IN, CATV, CATV IN,
etc.
b.
Connected to a wall-mounted cable outlet.
c.
Coming out from under a baseboard heater or other location. See Figure 1-6 for the
wiring example.
Notes: For optimum performance, be sure to connect your Wireless Voice Gateway to the first point
the cable enters your home. The splitter must be rated for at least 1GHz.
Fig. 1-6 Basic Home Wiring
Page 16 / 71
Installation procedure for connecting to the Ethernet interface
Follow these steps for proper installation. (Please refer to Fig. 1-7)
Plug the coaxial cable to the cable wall outlet and the other end to the modem’s cable
connector.
Note: To ensure a fast registration of the modem, the coaxial cable must be connected to
the modem before it is powered on.
Plug the power adapter into the socket of the cable modem and two-pin plug in the AC outlet to
power on the modem.
Note: Only use the power adapter that comes with the modem. Using another power
adapter can cause damage to the product, and will void the warranty.
Connect an Ethernet cable (direct connection, see below) to the Ethernet port at the back of
the computer, and the other end to the ETHERNET port on the rear panel of the cable modem.
The modem will seek the appropriate cable signal on the cable television network and go
through the initial registration process on its own. The modem is ready for data transfer after
the green LED "ONLINE" is lit continuously.
Note: the button "RESET" at the back of the modem is used primarily for maintenance.
Fig. 1-7 Connect to the Modem
Page 17 / 71
Telephone or Fax Connection
When properly connected, most telephony devices can be used with the Wireless Voice
Gateway just as with a conventional telephone service. To make a normal telephone call, pick
up the handset; listen for a dial tone, then dial the desired number. For services such as call
waiting, use the hook switch (or FLASH button) to change calls. The following procedures
describe some of the possible connection schemes for using telephony devices with the
Wireless Voice Gateway.
1. Connect a standard phone line cord directly from the phone (fax machine, answering
machine, caller ID box, etc.) to one of the TEL jacks on the Wireless Voice Gateway.
2. If there is a phone line in your home which is NOT connected to another telephone service
provider, connect a standard phone line cord from a jack on this line to one of the TEL jacks
of the Wireless Voice Gateway. Connect a standard phone line cord directly from the phone
(fax machine, answering machine, caller ID box, etc.) to one of the other jacks in the house
that uses that line.
3. If you have a multi-line telephone, connect a standard phone line cord (not an RJ-14 type
line cord) from the phone to the TEL jacks on the Wireless Voice Gateway. (Other phones
can be added to each line by using standard phone line splitters.)
Page 18 / 71
CHAPTER 2: WEB CONFIGURATION
To make sure that you can access the Internet successfully, please check the following first.
1. Make sure the connection (through Ethernet) between the Wireless Voice Gateway and
your computer is OK.
2. Make sure the TCP/IP protocol is set properly.
3. Subscribe to a Cable Company.
Accessing the Web Configuration (For basic account only)
The Wireless Voice Gateway offers local management capability through a built-in HTTP
server and a number of diagnostic and configuration web pages. You can configure the settings
on the web page and apply them to the device.
Once your host PC is properly configured; please proceed as follows:
1.
2.
Start your web browser and type the private IP address of the Wireless Voice
Gateway on the URL field: 192.168.100.1
After connecting to the device, you will be prompted to enter username and
password. By default, the username is "user" and password is "user".
Fig2-1 Login dialogue
Note: If forget your username and password, you may Press "Reset" button on the rear
panel more than 5seconds to restore the username and password to default.
Page 19 / 71
If you login successfully, the main page will appear. “
You can change the display language to “English”, “Suomi”, “中文”, “ Deutsche”,
“Nederlands”, “Français” or “日本語” on the top of the page.
Fig. 2-2 Switch Language
Page 20 / 71
Ov
verview Web
Page
e Group
Ov
verview
Th
he Overview page is the start page. You
u could sw
witch to oth
her pages.. (e.g., Intternet, Wi--Fi,
Se
etting, MoC
CA, Status))
Th
his page display Wi-F
Fi, ETHERN
NET and Vo
oIP connecction statuss. You cou
uld click the
e icons
and
will le
ead to Wi-F
Fi, LAN and
d VoIP stattus pages.
Fig.2-3 Overv
view
Page 21 / 71
In
nternet Web
Page Group
Pa
arental Co
ontrol
Th
his page allows you to set the time
limit fo
or a client’’s network usage.
Fig.2-4
Inte
ernet\Parental Contro
ol
Page 22 / 71
W
Wi-Fi
Web Page Gro
oup
Ge
eneral
Th
his page allows config
guration off the 2.4GH
Hz and 5GHz wirelesss features.. These mu
ust match
the
e settings you make on your wireless-equ
uipped PC on the LAN
N side.
Fig.2--5 Wi-Fi\Ge
eneral
Page 23 / 71
z
2.4GWi-Fi Network / 5GWi-Fi Network: It may help you to Enable or Disable the
2.4GHz / 5GHz wireless function.
Current Channel: The channel that you choose will be displayed in this field.
Current Bandwidth: The bandwidth that you choose will be displayed in this field.
Current Sideband: The sideband that you choose will be displayed in this field.
Wi-Fi Name (SSID): The SSID for 2.4GHz / 5GHz wireless function.
Interface Type: There are three different modes can be selected. 2.4GHz can be
selected 802.11b/g, 802.11b/g/n and 802.11n only; 5GHz can be selected 802.11a,
802.11a/n/ac and 802.11n/ac only.
Sideband (40MHz only): There is “Lower” and “Upper” can be selected if Bandwidth
40 MHz was enabled.
Channel: In 802.11 Band 2.4GHz, there are 1 to 11 channels. In 802.11 Band 5GHz,
there are 36, 40, 44, 48, 52, 56, 60, 64, 149, 153, 157, 161 channels. Choose the one
that is suitable for this device.
The 5.25-5.35GHz and 5.47-5.725GHz DFS bands are not available for USA marketing models
z Bandwidth: Select wireless channel width 20/40 MHz is for 2.4GHz Wi-Fi default value,
and 20/40/80 MHz is for 5GHz Wi-Fi default value. (Bandwidth taken by wireless
signals of this access point.)
Output Power: This setting decides the output power of this device. You may use it to
economize on electricity by selecting lower percentage of power output. Control the
range of the AP by adjusting the radio output power.
Broadcast SSID: Broadcasting the SSID causes the name of your network to appear in
the list of available networks.
Wi-Fi Protection: The method of Wi-Fi protection can be OFF, WPA, WPA2/AES or
WPA+WPA2/TKIP+AES.
Network key: The network key is the password that you use to authenticate with your
router.
QR Code: Use QR code scanning APP on the smartphone to get Wi-Fi Name (SSID), WiFi Protection and Network key.
Page 24 / 71
Fig.2-6 Wi-Fi\General\QR Code
Fig.2-7 Wi-Fi\General\Scanning result
WIFI: S (SSID): ASKEY_B2BC
T (Wi-Fi Protection): WPA
P (Network key): zNyQzYwEGNRTN
For Android users, you can install “Barcode Scanner“ app to scan Wi-Fi QR code, and the smart
phone will be able to connect automatically without entering the SSID and password.
Fig.2-8 Wi-Fi\General\Android APP
Page 25 / 71
802.11x Authentication introduction
If you enable the 802.11x authentication function, you will have to offer the following
informationz
WPA (Wi-Fi Protected Access)/WPA2:
It must be used in conjunction with an authentication server such as RADIUS to
provide centralized access control and management. It can provide stronger
encryption and authentication solution than none WPA modes. WPA2 is the second
generation of WPA security.
WPA/WPA2 Encryption:
There are two types that you can choose, AES, TKIP+AES.
TKIP takes the original master key only as a starting point and derives its
encryption keys mathematically from this mater key. Then it regularly changes
and rotates the encryption keys so that the same encryption key will never be
used twice
AES provides security between client workstations operating in ad hoc mode. It
uses a mathematical ciphering algorithm that employs variable key sizes of 128,
192 or 256 bits.
Page 26 / 71
Gu
uest Netw
work
Th
his page allows config
guration off the 2.4GH
Hz and 5GHz guest network.
Fig.2-9 Wi-Fi\Guest
t Network
Page 27 / 71
z
2.4G Wi-Fi Network / 5G Wi-Fi Network: It may help you to Enable or Disable the
2.4GHz / 5GHz wireless function.
Wi-Fi Name (SSID): The SSID for 2.4GHz / 5GHz Guest wireless function.
Broadcast SSID: Broadcasting the SSID causes the name of your network to appear in
the list of available networks.
Wi-Fi Protection: The method of Wi-Fi protection can be OFF, WPA, WPA2/AES or
WPA+WPA2/TKIP+AES.
Network key: The network key is the password that you use to authenticate with your
router.
QR Code: Use QR code scanning APP on the smartphone to get Wi-Fi Name (SSID), WiFi Protection and Network key.
Fig.2-10 Wi-Fi\General\QR Code
Fig.2-11 Wi-Fi\General\Scanning result
WIFI: S (SSID): ASK_G_1_XXXX_0_1
T (Wi-Fi Protection): WPA
P (Network key): 1234567890
Page 28 / 71
For Android users, you can install “Barcode Scanner“ app to scan Wi-Fi QR code, and the smart
phone will be able to connect automatically without entering the SSID and password.
Fig.2-12 Wi-Fi\General\Android APP
Guest LAN Settings
A private IP address and Subnet Mask for LAN sub netting.
For example 192.168.0.1./ 255.255.255.0.
Configure the IP address numbers for the DHCP server with “Lease pool start” and
“Lease pool end”.
Configure the IP address lease time with “Lease time” for DHCP server.
Page 29 / 71
802.11x Authentication introduction
If you enable the 802.11x authentication function, you will have to offer the following
informationz
WPA (Wi-Fi Protected Access)/WPA2:
It must be used in conjunction with an authentication server such as RADIUS to
provide centralized access control and management. It can provide stronger
encryption and authentication solution than none WPA modes. WPA2 is the second
generation of WPA security.
WPA/WPA2 Encryption:
There are two types that you can choose, AES, TKIP+AES.
TKIP takes the original master key only as a starting point and derives its
encryption keys mathematically from this mater key. Then it regularly changes
and rotates the encryption keys so that the same encryption key will never be
used twice
AES provides security between client workstations operating in ad hoc mode. It
uses a mathematical ciphering algorithm that employs variable key sizes of 128,
192 or 256 bits.
Page 30 / 71
W
WPS
TM
Th
his page allo
ows you to configure
W setting. Wi-Fi Prote
WPS
ected Setup (WPS) is an easy and secure way
of configuring
g and conne
ecting your Wireless
acccess point. In
I this case, the Wirele
ess Voice Ga
ateway is th
he
Acccess Point (AP),
and yo
our PC (or Wireless
Devvice) is calle
ed the STA. When conffiguring you
ur Wireless
Ne
etwork via WPS,
messages are excchanged bettween the STA
S and AP in order to configure th
he securityy
setttings on bo
oth devices.
Fig.2
2-13 Wi-Fi\\WPS
Page 31 / 71
W
Wi-Fi
Clients
Th
his page sh
hows all Wi-Fi clients.
Fig.2-14 Wi-Fi\Wi-Fi Clients
Page 32 / 71
Reset
This page allows configuration of the wireless network to default.
Fig.2-16 Wi-Fi\Reset
Page 33 / 71
Se
ettings Web
Page Group
La
anguage
Th
his page allows config
guration off language
e.
Yo
ou can change the dissplay langu
uage to “E
English”, “S
Suomi”, “中
中文”, “ Deu
utsche”, “N
Nederlands”,
“Français” orr “日本語” on the top
p of the pa
age.
Fig.2-17
7 Setting\Language
Page 34 / 71
Password
By default, the username is "user" and password is "user".
When the current password is the default one, the user is strongly encouraged to change the
default web password.
The password can be a minimum of 8 characters, maximum of 20 characters and is case
sensitive. If forget your username and password, you may Press "Reset" button on the rear
panel more than 5seconds to restore the username and password to default.
Note: We are always suggesting you to modify the password. This is a basic protection against
wrongful access to the Gateway Web pages.
Fig.2-18 Setting\Password
Page 35 / 71
Co
onfiguratiion
Th
his page allows you to save you
ur current settings
loccally on yo
our PC, or rrestore setttings
previously sa
aved.
Fig.2-19 Setting\Con
nfiguration
Save & Restore User Con
nfiguration
n: To back
k up the cu
urrent conffiguration, click Save
to Com
mputer and
d follow the prompts.
To resto
ore a previo
ous configuration, click Upload
d and use the naviga
ation windo
ow to locatte
the file (usually
ba
ackupsettin
ngs.conf.) Once the file
f has bee
en located,, click From
m to
Compu
uter to resttore the se
ettings. Once the setttings are re
estored, th
he device will
w reboot..
Reset to
t Factory
y Settings
s: Click Re
eset allowss you to restore your router to factory
default settings
an
nd will also
o force it to
o restart.
Page 36 / 71
LA
AN
Th
his page allows config
guration off the basic features of
o the broa
adband gatteway relatted to yourr
ISP’s connecction.
g\LAN
Fig.2-20 Setting
Page 37 / 71
LED
This page allows configuration of the LED brightness.
Fig.2-21 Setting\LED
Page 38 / 71
MoCA Web Page Group
MoCA
You will be able to change your MoCA setting here. MoCA is a new technology which utilizes
your existing CATV coax at home to form a home networking which will provide high speed
home network access.
Fig.2-22 MoCA\MoCA
Page 39 / 71
Sttatus Web
b Page Grroup
Sttatus
Th
his page ca
an find an overview
o all your router para
of
ameters. This
may help you in optimizing
or trouble sh
hooting you
ur router.
Fig.2-23 Status\\Status
Page 40 / 71
Vo
oice Statu
us
Th
his page displays the initializatio
on status of
o the MTA
A containing
g Telephon
ny DHCP,
Se
ecurity, TFT
TP and Pro
ovisioning Status.
The
e information can be
e useful to your cable
co
ompany’s support te
echnician iff you’re ha
aving problems.
Fig.2-24 Status\Voiice Status
Page 41 / 71
Up
p/Down Stream
Th
his page re
eports curre
ent CM’s upstream / downstrea
am informa
ation. The informatio
on can be
usseful to you
ur cable co
ompany’s support
tecchnician if you’re
havving problems.
Byy entering downstrea
m frequen
ncy in KHz and clickin
ng “Force frequency”
button, yo
ou can forcce
the
e CM locking to the specified
frrequency.
Fig. 2-25 Sta
atus\ Up/D
Down Strea
am
Page 42 / 71
Event log
This page displays the contents of the SNMP event log.
Fig. 2-26 Status\Event log
Page 43 / 71
Accessing the Web Configuration (For admin account only)
Once your host PC is properly configured; please proceed as follows:
1.
2.
Start your web browser and type the private IP address of the Wireless Gateway
on the URL field: 192.168.100.1
After connecting to the device, you will be prompted to enter username and
password. By default, the username is "admin" and password is "admin".
This section that introduces the admin account addition pages, and the same as
the basic mode pages refer to page 20 ~ 45, please.
Internet Web Page Group
Advanced
This page allows you to configuration of advanced features of the broadband Gateway.
Fig.2-27 Internet\Advanced
Page 44 / 71
z
WAN Blocking prevents others on the WAN side from being able to ping your gateway.
With WAN Blocking enabled, your gateway will not respond to pings it receives, effectively
“hiding” your gateway.
Ipsec PassThrough enables IpSec type packets to pass WAN Ù LAN. IpSec (IP Security)
is a security mechanism used in Virtual Private Networks (VPNs).
PPTP PassThrough enables PPTP type packets to pass WAN Ù LAN. PPTP (Point to Point
Tunneling Protocol) is another mechanism sometimes used in VPNs.
Page 45 / 71
P
Port
Mapp
ping
This page allows con
nfiguration of Port Fo
orwarding and
a Port Triggering.
Fig.2-28 In
nternet\Po
ort Mapping
Port Fo
orwarding
g For LAN Ù WAN co
ommunicattions, the gateway
no
ormally only allows you
to origin
nate an IP connection
n with a PC
C on the WAN;
it will ignore atttempts of the
t WAN PC
to origin
nate a conn
nection onto your PC
C. This prottects you from
maliciious attack
ks from
outsiderrs. Howeve
er, sometim
mes you may wish fo
or anyone outside
to be able to originate a
connecttion to a pa
articular PC
C on your LAN
if the destination
n port (app
plication) matches
on
ne
you spe
ecify.
Port Trriggering Some Inte
ernet activities, such as interacttive gaming
g, require that a PC on
the WAN
N side of your
gatew
way be able
e to origina
ate connecttions durin
ng the gam
me with you
ur
game pllaying PC on
o the LAN
N side. Portt triggering
g is an eleg
gant mechanism thatt does this
work forr you, each
h time you play the game.
Page 46 / 71
Firewall
This page allows you to enable/disable, and you can choose “Off”, “Low”, “Medium”, “High”
firewall protection.
The Low setting does not block any services/ports, however it does protect against invalid
packets and well known attacks. The Medium setting will cause the firewall to drop a packet
unless it is on a specific port of allowed services. The High setting is similar to medium, but
allows access to even fewer services. The Off setting allows all traffic to pass.
Fig.2-29 Internet\Firewall
Page 47 / 71
IP Filtering
This page enables you to enter the IP address ranges of PCs on your LAN that you don’t want
to have outbound access to the WAN. These PCs can still communicate with each other on
your LAN, but packets they send to WAN addresses are blocked by the gateway.
Fig.2-30 Internet\IP Filtering
Page 48 / 71
Port Filtering
This page enables you to enter the IP address ranges of PCs on your LAN that you don’t want
to have outbound access to the WAN. These PCs can still communicate with each other on
your LAN, but packets they send to WAN addresses are blocked by the gateway.
Fig.2-31 Internet\IP Filtering
Page 49 / 71
DMZ Hostt
Use this page to dessignate one
e PC on yo
our LAN tha
at should be
b left acce
essible to all
a PCs from
the WAN side,
for all ports. e.g
g., if you put
p an HTT
TP server on this macchine, anyo
one will be
able to acccess that HTTP
serve
er by using
g your gate
eway IP ad
ddress as th
he destination.
Fig.2-32 Internet\D
DMZ Host
Page 50 / 71
Dynamic DNS
This page allows to setup for Dynamic DNS server.
Fig.2-33 Internet\Dynamic DNS
Dynamic DNS- Turn “ON” to enable the dynamic DNS function.
Provider- Choose Provider to enable the basic setting.
Domain Name- The domain name that you registered with your DDNS provider.
Account / Email- The account that is registered with your DDNS provider.
Password- The password that you registered with your DDNS provider
Click Apply to save the changes.
Page 51 / 71
DNS Cache
This page allows configuration static DNS in DNS proxy mode. Enter the domain name in
plain format (Ex. mydomain.com)
Fig.2-34 Internet\DNS Cache
Page 52 / 71
UPnP
Enable IGD
D UPnP to allow any local UPnP
P control point
to perrform a variety of acttions, inclu
ude
retrieving the extern
nal IP addre
ess of the device, en
numerate existing
porrt mapping
gs, and add
or remove
e port mappings.
35 Internet\UPnP
Fig.2-3
Page 53 / 71
RIIP Setup
This page allows con
nfiguration of RIP parameters related
to authenticat
tion, destin
nation IP
address, and
a reporting intervals. RIP is used
in WA
AN networkks to identiify and use
e the best
known and
d quickest route to given
destin
nation addresses to help
reduce
e congestio
on and
delays.
Fig.2-36
6 Internet\\RIP Setup
Page 54 / 71
Bridge Mode
This page displays configuration Bridge Mode to internet.
Fig.2-37 Internet\Bridge Mode
Page 55 / 71
Diagnostic
This page offers bassic diagnostic tools fo
or you to use when co
onnectivityy problemss occur.
When you ping an In
nternet devvice, you send
a paccket to its TCP/IP
stacck, and it sends
one
back to yo
ours. To usse the ping
g Test, ente
er the information ne
eeded and press Starrt Test; the
Result will be displayyed in the lower partt of the win
ndow. Presss Abort Te
est to stop,, and Clearr
Results to clear the result
conttents.
Note: Firew
walls may cause ping
gs to fail but still prov
vide you TCP/IP
acce
ess to selected devices
behind the
em. Keep this
in mind
d when pin
ng a device
e that mayy be behind
d a firewalll. Ping is
most usefu
ul to verifyy connectivvity with PC
Cs which do
d not have
e firewalls, such as th
he PCs on
your LAN side.
Fig.2-38 Internet\D
Diagnostic
Page 56 / 71
MAC base Passthrough
This page allows you configure passthrough CPEs via MAC address. (bypass NAT)
Fig.2-39 Internet\MAC base Passthrough
Page 57 / 71
Wi-Fi Web Page Group
Schedule
Schedule the times when you want the Wi-Fi of your router to be turned on or off. When it is
turned back on, you return to your chosen Wi-Fi settings.
Fig.2-40 Wi-Fi\Schedule
Page 58 / 71
MAC Filterr
By enterin
ng MAC Add
dress, you can config
gure which
h local PCs are allowe
ed access to
t the WAN
N.
Besides th
he list of MA
AC filter, any
a local PC
Cs else wo
ould be bloccked to the
e WAN.
Fig.2-41 Wi-Fi\MA
AC Filter
Page 59 / 71
WMM (Wii-Fi Multi--Media)
This page allows you
u to configure Wi-Fi Multi-Media
a (WMM). WMM is an
n impleme
entation of
Quality of Service (Q
QoS) which
h is defined
d by the IE
EEE standard 802.11e
e.
Fig.2
2-42 Wi-Fi\W
WMM
WMM
M Suport- If enabled
d, the WMM
M informattion Element is includ
ded in beaccon frame..
No-A
Acknowled
dgement-- When ena
abled, ackn
nowledgme
ent for datta are not transmitted.
Powe
er Save Su
upport- When
Powe
er Save is enabled,
th
he AP queu
ues packetts for STAss
that are
a in powe
er-save mo
ode. Queue
ed packetss are transm
mitted whe
en the STA
A notifies AP
that itt has left power-save
e mode.
Page 60 / 71
Settings Web Page Group
Remote Access
This page allows configuration of the Remote Access.
Fig. 2-43 Setting\Remote Access
Allow Remote Management: It may help you to Enable or Disable the remote
access function.
Remote User Name: The user name that when you remote access able to login.
Port Number: Configure specific port number when you remote access to GUI.
Remote Password: The remote password that when you remote access able to login.
IP Address: The IP address that you can use to remote access.
Page 61 / 71
Internet Time
This page display configuration of time servers and the system time obtained from network
servers via Simple Network Time Protocol. The system has to be reset for any changes to
take effect.
Fig.2-44 Setting\Internet Time
Page 62 / 71
USB Web Page Group
USB Basic
This page allows basic control of the USB devices shared over the network.
Fig.2-45 USB\USB Basic
Page 63 / 71
Media Server
This page controls configuration and scanning of the cable modem’s media server.
Fig.2-46 USB\Media Server
Page 64 / 71
CPUS Server
This page allows control of the USB Printer shared over the network.
Fig.2-47 USB\CPUS Server
Page 65 / 71
CHAPTER 3: ADDITIONAL INFORMATION
Frequently Asked Questions
Q. How do I get the system installed?
A. Professional installation from your cable provider is strongly recommended. They will ensure
proper cable connection to the modem and your computer. However, your retailer may have
offered a self- installation kit, including the necessary software to communicate with your
cable ISP.
Q. Once my Cable Modem is connected, how do I get access to the Internet?
A. Your local cable company provides your internet service*, offering a wide range of services
including email, chat, and news and information services, and a connection to the World
Wide Web.
Q. Can I watch TV, surf the Internet, and talk to my friends through the Cable
Modem at the same time?
A. Absolutely!
Q. What do you mean by “Broadband?”
A. Simply put, it means you’ll be getting information through a “bigger pipe,” with more
bandwidth, than a standard phone line can offer. A wider, “broader” band means more
information, more quickly.
Q. What is DOCSIS and what does it mean?
A. “Data over Cable Service Interface Specifications” is the industry standard that most cable
companies are adopting as they upgrade their systems. Should you ever decide to move, the
Cable Modem will work with all upgraded cable systems that are DOCSIS-compliant.
* Monthly subscription fee applies.
** Additional equipment required. Contact your Cable Company and ISP for any restrictions or
additional fees.
Page 66 / 71
General Troubleshooting
You can correct most problems you have with your product by consulting the troubleshooting
list that follows.
I can’t access the internet.
Check all of the connections to your Cable Modem.
Your Ethernet card may not be working. Check each product’s documentation for more
information.
The Network Properties of your operating system may not be installed correctly or the
settings may be incorrect. Check with your ISP or cable company.
I can’t get the modem to establish an Ethernet connection.
Even new computers don’t always have Ethernet capabilities – be sure to verify that your
computer has a properly installed Ethernet card and the driver software to support it.
Check to see that you are using the right type of Ethernet cable.
The modem won’t register a cable connection.
If the modem is in Initialization Mode, the INTERNET light will be flashing. Call your Cable
Company if it has not completed this 5-step process within 30 minutes, and note which
step it is getting stuck on.
The modem should work with a standard RG-6 coaxial cable, but if you’re using a cable
other than the one your Cable Company recommends, or if the terminal connections are
loose, it may not work. Check with your Cable Company to determine whether you’re using
the correct cable.
If you subscribe to video service over cable, the cable signal may not be reaching the
modem. Confirm that good quality cable television pictures are available to the coaxial
connector you are using by connecting a television to it. If your cable outlet is “dead”, call
your Cable Company.
Verify that the Cable Modem service is DOCSIS compliant by calling your cable provider.
Page 67 / 71
Service Information
If you purchased or leased your Cable Modem directly from your cable company, then warranty
service for the Digital Cable Modem may be provided through your cable provider or its
authorized representative. For information on 1) Ordering Service, 2) Obtaining Customer
Support, or 3) Additional Service Information, please contact your cable company. If you
purchased your Cable Modem from a retailer, see the enclosed warranty card.
Page 68 / 71
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor environment.
This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC
Rules.
Page 69 / 71
FOR MOBILE DEVICE USAGE (>32cm/low power)
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 32cm
between the radiator & your body.
FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES)
Note: The country code selection is for non-US model only and is not available to all US model.
Per FCC regulation, all Wi-Fi products marketed in US must fix to US operation channels only.
Page 70 / 71
CAUTION for UL (Check caution label on gift box)
North American Cable Installer:
This reminder is provided to call your attention to Article 820.93 of the National Electrical Code
(Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper
grounding and, in particular, specifies that the cable ground shall be connected to the
grounding system of the building as close to the point of cable entry as practical.
Page 71 / 71

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