BERG Division of DEC ABID1 All-Bottle ID System (Liquid Dispensing Unit) User Manual Infititl3
BERG COMPANY Division of DEC International, Inc. All-Bottle ID System (Liquid Dispensing Unit) Infititl3
Contents
User Manual Part 4
SECTION 11 Advanced Brand Operations This section provides help with the following tasks: Load Initial Brand List .................................................................. 11-2 Select Sizes and Price Levels ........................................................ 11-4 Price and Portion Defaults ............................................................ 11-6 Switch Product Type ..................................................................... 11-8 Rename a Brand or Cocktail ....................................................... 11-10 Delete a Brand or Cocktail .......................................................... 11-12 Assign PLUs to Brands and Cocktails ........................................ 11-14 Rename a Price Portion Category ............................................... 11-16 Create a New Price Portion Category ......................................... 11-18 Switch a Price Portion Category ................................................. 11-20 Delete a Brand or Cocktail's Prices and Portions ....................... 11-22 Load Initial Brand List Perform this task to load Berg's list of brands to your computer. You can select which product types of the brand list to load. Any brands already in your brand list are skipped by this process— they're not reloaded and no settings are changed. Each brand in the Berg list has default prices and portions which have the "Standard" category name. If you want to change the default prices and portions for one or more product types before you load Berg's list, see Price and Portion Defaults in this section. (You don't need to load the brand list if you already loaded it with the Brand Wizard.) n To load the initial brand list: 1. Run Manager. 2. Pull down the Pouring menu and point to Brand Operations. Click Load Initial Brand List.... 3. Select the product type(s) you want to load. 4. Select a Container for each product type. 5. Click OK to load the list. 11-2 Infinity Installation/Service and User Manual Wait while the brand list for the selected product type(s) is loaded. Advanced Brand Operations 11-3 Select Sizes and Price Levels This task lets you modify the number of sizes and price levels for a particular product type. This is useful if you never use all the sizes and price levels available or if you want to increase the sizes and price levels available because you've added a 1544 Infinity ECU or an All-Bottle ID dispenser to your system. (You don't need to perform this task if you already set the number of sizes and price levels with the Brand Wizard.) n To select sizes and price levels: 1. Run Manager. 2. Pull down the Pouring menu and point to Brand Operations. Click Select Sizes and Price Levels.... Load Defaults If you want to use Berg's default number of sizes and price levels, click Load Defaults. The Berg default sizes are 3 for Liquor, Wine and Mixers, 4 for Beer and 5 ingredients for Cocktails. The Berg default price levels are 3 for all product types. 3. Select the maximum number of portion sizes you want for each product type. (For the cocktail product type, select the maximum number of ingredients you want for a cocktail recipe.) You're not setting any portion sizes—you're selecting the number of different portion sizes you'll need for each product type. Price Levels Price levels are optional tiers of prices and portions that can be defined to accommodate various needs. Some owners don't use price levels; others use them for switching between happy hour, regular and entertainment pricing; still others use them to track shift sales. 4. Select the maximum number of price levels you want for each product type. You're not setting specific price levels—you're selecting the number of price levels you'll need. 5. Click OK to save the maximum sizes and price levels and exit the screen. 11-4 Infinity Installation/Service and User Manual 6. If you reduce the number of portion sizes and price levels, a message warns you the highest portion sizes and price levels are the ones that will be eliminated. Click Yes to continue (and remove the higher sizes and price levels) or No to abort the process. OR If you increase the number of portion sizes and price levels, a message reminds you that no prices and portions are affected by the change. Just remember to enter prices and portion sizes for the new sizes and price levels—they aren't automatically filled. Click OK to continue the process. Notes q You can choose the number of portion sizes and price levels you want, but you can't specify their designations. For example, if you choose 2 price levels they will be A and B. If you choose 2 portion sizes, they will be 1 and 2. The higher sizes and price levels are always the ones eliminated. q The number of portion sizes and price levels for Test Pour can't be changed. q If you eliminate previously defined higher prices and portions, the changes are sent to the ECUs. Advanced Brand Operations 11-5 Price and Portion Defaults Perform this task at any time to modify the default prices and portions for any product type. Defaults are base prices and portions which are automatically entered for each brand of a product type when the brand is added to the brand list. (They're also used when you press the Load Defaults button on the Modify Prices and Portions screen.) Berg's default prices and portions are used if you don't set your own using this procedure or the Brand Wizard. (You don't need to perform this task if you've already set your price and portion defaults with the Brand Wizard.) n To enter price and portion defaults: 1. Run Manager. 2. Pull down the Pouring menu and point to Brand Operations. Click Price and Portion Defaults.... 3. Select the Product Type with price and portion defaults you want to change. You don't need to type a decimal if you're entering a whole number, e.g., type 6 for 6.00 oz, or 2 for $2.00. 4. Click a Price Level tab. 5. Type the correct Portion and Price for each Size listed on the tab. Sizes 1-3 correspond to small, regular and large 11-6 Infinity Installation/Service and User Manual portions for All-Bottle and Laser dispensers. Sizes 1-8 correspond to the eight possible sizes on TAP 1 taps if alternate sizes are enabled. Sizes 1-4 correspond to the four possible portions for 1544 Infinity dispensers. Cocktail Defaults Even though all your cocktail recipes are different, you may have several recipes with a 1/2 oz ingredient and a 1 oz ingredient. By defining default portions and prices for ingredients, you can save time re-entering the same numbers in each recipe. When you create a cocktail recipe (see Cocktail Prices and Portions), any unused default prices and portions are removed from the recipe, so it's okay to define defaults here that some cocktails won't use. Note that for cocktails you're entering default portion sizes and prices for each Ingredient in the cocktail in addition to a default Cocktail Price. 6. Repeat steps 4 and 5 for any Price Level tab that has prices and/or portions you want to change. 7. Click Save As Default to save the prices and portions you just entered (on all tabs) as the default prices and portions for this product type. 8. Repeat steps 3 through 7 to enter default prices and portions for other product types. 9. Click Close to exit the Price and Portion Defaults screen. Notes q You can also set default prices and portions for a product type when you enter a brand's prices and portions and use the Save as Default button. See Brand Prices and Portions in this section. q If you want to enter prices and portions other than the defaults for a particular brand see Brand Prices and Portions in this section. q Changing price and portion defaults does not affect any existing brand prices and portions. Advanced Brand Operations 11-7 Switch Product Type You can change the product type designation of a brand when you modify a brand’s setup. Switching a brand’s product type is useful if a brand's product type was defined incorrectly and you want to switch to the correct product type. n To switch a product type: 1. Run Manager. 2. Pull down the Pouring menu and point to Brand Operations. Click Brand List Setup.... Product Types Product types are categories Infinity uses to organize the brand list. Beer can only be assigned to TAP 1 dispensers. Cocktails can only be assigned to Laser dispensers. 3. Select the Product Type. 4. Select the Brand Name. 5. Click Modify.... Liquor can be assigned to Laser or All-Bottle dispensers. Mixers can be assigned to any dispenser. Other can be assigned to any dispenser. Wine can be assigned to any dispenser. 6. Click Switch Type.... 11-8 Infinity Installation/Service and User Manual Switching Restrictions Beer can be switched to the Mixer, Wine or Other product type. Cocktails can't be switched to any other product type. Liquor can be switched to the Wine, Mixer or Other product type. Mixers can be switched to the Liquor, Wine, Beer or Other product type. Other can be switched to the Liquor, Beer, Mixer or Other product type. Wine can be switched to the Liquor, Beer, Mixer or Other product type. If a brand is assigned to dispensers, the switch is restricted to the product types allowed on those dispensers. 7. Select the product type you want to Switch To. 8. Click OK to proceed or click Close to exit without saving any changes. A message reminds you that a change in product type may result in a loss of higher sizes or price levels if the product types do not have the same number of sizes and price levels. 9. Click Yes to complete the product type switch or click No to cancel the switch. 10. Click OK to save your entries and exit the Modify Brand screen. 11. Click Close to exit the Brand List Setup screen. Advanced Brand Operations 11-9 Rename a Brand or Cocktail You can easily rename any brand or cocktail in the brand list. The name change does not change the other setup features of the brand or cocktail (e.g. cost, cocktail ingredients, prices and portions). It just replaces the old name with a new one everywhere it is used. n To rename a brand or cocktail: 1. Run Manager. 2. Pull down the Pouring menu and point to Brand Operations. Click Brand List Setup.... 3. Select the Product Type. 4. Select the Brand Name. 5. Select Show All Options. 6. Click Rename.... 11-10 Infinity Installation/Service and User Manual 7. Type in the brand or cocktail's New Name. It can be up to 19 characters. 8. Click OK to save your entry and exit the screen. Click Cancel to exit the screen without saving any changes. 9. Click Close to exit the Brand List Setup screen. Advanced Brand Operations 11-11 Delete a Brand or Cocktail Use this feature to remove the name of a brand or cocktail from the brand list. The brand or cocktail's prices and portions are deleted at the same time. If you delete a brand from the list that is already assigned to dispensers, all of the assignments are lost as well as any sales data for the brand. (To preserve the sales data, see Archive and Clear Sales (Z) in the Reports section.) You can't delete a brand that is an ingredient in a cocktail recipe assigned to Laser dispensers. (To modify cocktail recipes see Cocktail Prices and Portions in this section.) n To delete a brand or cocktail: 1. Run Manager. 2. Pull down the Pouring menu and point to Brand Operations. Click Brand List Setup.... 3. Select the Product Type. 4. Select the Brand Name. 5. Select Show All Options. 6. Click Delete. 11-12 Infinity Installation/Service and User Manual 7. Click Yes to confirm the deletion or click No to cancel the deletion. 8. Click Close to exit the Brand List Setup screen. Notes q If you want to quickly delete all unused brands and cocktails from the brand list see Delete Unused Brands and Cocktails in this section. q Assigned Brand popup screen: If you're deleting a brand already assigned to dispensers, a list of dispenser assignments appears. Click Continue... to unassign the brand from the dispenser(s) and delete it from the list. q Required Ingredient popup screen: If you attempt to delete a brand that is part of a cocktail recipe, a list of the affected cocktail recipes appears. Click Cancel to exit the screen and abort the deletion process. You can't delete the brand unless it is removed from all cocktail recipes. Advanced Brand Operations 11-13 Assign PLUs to Brands and Cocktails To accurately compare data from Infinity and a sales terminal on a Reconciliation report or to use Interface, you need to assign PLUs to brands and cocktails in Infinity that match the PLU assignments at the sales terminal. Get the list of PLUs from the sales terminal and match them with the correct brands, sizes and price levels in Infinity. You can assign PLUs at the same time you enter a brand’s prices and portions or you can go back and enter or change them at any time. If you use the Reconciliation report, you may need to create PLU "recipes" in Infinity for some of the PLUs used at the sales terminal. See About PLU Recipes and Create and Assign a PLU Recipe in the Reconciliation and Variance Reports section. n To assign PLUs to brands and cocktails: 1. Run Manager. 2. Pull down the Pouring menu and click Prices and Portions.... PLU Column The PLU column is shown under any of the following conditions: You've installed Interface software. 3. Select the Product Type. 4. Select the brand's Prices and Portions you want to give a PLU. You've enabled the Reconciliation report feature. You've selected Show PLU on the Preferences screen. Beer prices, portions and PLUs 11-14 Infinity Installation/Service and User Manual Liquor, Wine and Mixer prices, portions and PLUs PLUs Infinity accepts numbers to 999,999,999 as a PLU. PLUs to be used with Interface can be up to 65535. Depending on the sales terminal, the PLU may be the same for every size at a certain price level or it may be different. 5. Click Modify.... 6. Click a Price Level tab that has PLUs you want to enter or change. 7. Type the correct PLU for each Size listed on the tab. Sizes 1-3 correspond to the three possible portion sizes (small, regular and large) for All-Bottle 7 and Laser dispensers. Sizes 1-8 correspond to the eight possible sizes on TAP 1 taps if alternate sizes are enabled. (If you don't use alternate sizes don't worry about sizes 5-8.) Sizes 1-4 correspond to the four possible portions (small, regular, large and special) for 1544 Infinity ECU dispensers. 8. Repeat steps 6 and 7 for any Price Level tab that needs PLUs. Defaults 9. Click OK to save your entries on all tabs. Click Cancel to exit the screen without saving. There are no factory default PLUs. 10. Repeat steps 3-9 for every brand that needs PLUs. If you click Save As Default after you've entered prices, portions and PLUs, only the prices and portions on all tabs become the defaults for that product type. PLUs are not saved as defaults. 11. Click Close to exit the Prices and Portions Setup screen. Advanced Brand Operations 11-15 Rename a Price Portion Category You can rename a category of prices and portions if you need to. ("Standard" is an example of a price/portion category.) Renaming a price/portion category for a single brand changes the category name for all brands using that category. n To rename a price portion category: 1. Run Manager. 2. Pull down the Pouring menu and click Prices and Portions.... 3. Select the Product Type. 4. Select the brand's Prices and Portions you want to rename. 5. Select Show All Options. 6. Click Rename.... Show Product Assignments Check Show Product Assignments to see which dispensers pour this brand. 11-16 Infinity Installation/Service and User Manual 7. Type the New Name for the prices and portions category. 8. Click OK to save the new name or Cancel to exit without saving. 9. Click Close to exit the Prices and Portions Setup screen. Note q Renaming a price/portion category does not create new prices and portions. If you want to create a new category of prices and portions, see Create a New Price Portion Category in this section. Advanced Brand Operations 11-17 Create a New Price Portion Category You can define additional price/portion categories for a brand or cocktail if necessary. If you do not have any more price or portion differences than you have price levels, it may be easier to just use price levels than to create additional categories. You can create as many new price/portion categories as you need. Each new category of prices and portions includes a new set of price levels. The prices and portions are distinguished from each other by the names you give them, for example, Absolut--Standard, Absolut--Restaurant, Absolut--Dancing. You perform this task for each brand individually. n To create a new price portion category: 1. Run Manager. 2. Pull down the Pouring menu and click Prices and Portions.... 3. Select the Product Type. 4. Select the brand's Prices and Portions on which to base the new prices and portions. 5. Select Show All Options. Show Product Assignments Check Show Product Assignments to see which dispensers pour this brand. 6. Click Copy.... (You are making a copy of the displayed prices and portions so you can change them.) 11-18 Infinity Installation/Service and User Manual 7. Select an existing Category name and click Continue.... Proceed with step 11. OR Click New... to create a new category name. 8. Type the New Name for your prices and portions category. Do not type the name of the brand. (For example, type Dancing not Absolut--Dancing.) 9. Click Continue.... 10. Click Continue.... to enter prices and portions under the new name you just entered or click Cancel to exit without saving the new name you entered. 11. Follow the steps outlined in Brand Prices and Portions in this section to enter the correct prices and portions. 12. Click Close to exit the Prices and Portions Setup screen. Advanced Brand Operations 11-19 Switch a Price Portion Category Once you've created additional price portion categories, you can use this feature to quickly switch the price portion category of all brands that qualify for the switch. (Note that you can also make pricing changes with price levels.) For example, if you create a new price portion category for an Oktoberfest promotion, you can easily switch your brands to pour at Oktoberfest prices. The brands to be switched must have an Oktoberfest category defined. (Any brands without an Oktoberfest category do not receive the switch.) When the promotion ends, you can switch from Oktoberfest back to any other price portion category you've defined. n To switch a price portion category: 1. Run Manager. 2. Pull down the Pouring menu and click Prices and Portions.... 3. Select the Product Type. Show Product Assignments Check Show Product Assignments to see which dispensers pour this brand. 4. Select a brand's Prices and Portions you want to switch. You're selecting the brand and also the category name. (The switch is performed for every assigned brand in your list that has the category name you select and also the new category name you're switching to.) You must select a brand that has more than one price portion category defined. 5. Select Show All Options. 6. Click Switch.... 11-20 Infinity Installation/Service and User Manual 7. Select the category you want to switch to. 8. Click OK. 9. Click OK after reading the confirmation message or click Cancel to abort the switch process. The confirmation message tells you which brands will receive the switch and which will not. Schedule a Switch You can automatically switch price portion categories at specific times by including the switch in a schedule. See Create a Time Schedule in the Schedules section. 10. Wait while the switch is broadcast to the ECU(s). 11. Click Close to exit the Prices and Portions Setup screen. Notes q Switching a price portion category doesn't delete the old category. q If a cocktail qualifies for the switch with the correct category name, but doesn't have the same ingredient list for the old and new categories, it won't be switched. q Switching occurs for all brands that qualify in your system. Advanced Brand Operations 11-21 Delete a Brand or Cocktail's Prices and Portions You cannot delete a brand or cocktail's prices and portions if they are currently assigned to a dispenser. Deleting a category of prices and portions deletes the brand from the brand list if you haven't previously defined another category of prices and portions for the brand. n To delete a brand or cocktail's prices and portions: 1. Run Manager. 2. Pull down the Pouring menu and click Prices and Portions.... 3. Select the Product Type. 4. Select the Brand Name. 5. Select Show All Options. 6. Click Delete. 7. Click Yes to confirm the deletion or click No to cancel the deletion. 11-22 Infinity Installation/Service and User Manual 8. Click Close to exit the Prices and Portions Setup screen. Note q If you try to delete a brand or cocktail's prices and portions that are already assigned to a dispenser, a list appears showing the dispenser assignments. Click Cancel after viewing the list. Click OK after viewing the message. q If you want to quickly delete all unused brands and cocktails and their prices and portions, see Delete Unused Brands and Cocktails in this section. Advanced Brand Operations 11-23 SECTION 12 Calibration Calibration ensures the amount of beverage poured by a dispenser matches the amount recorded by the ECU. Unless you calibrate your dispensers they can't be expected to pour accurate portion sizes. After you've assigned brands to each dispenser, you must calibrate the dispensers by checking the accuracy of calibration pours and making any necessary adjustments using Infinity software. If you are converting a stand-alone TAP 1 system to work with Infinity, enter the meter counts and flow rates (listed on a TAP 1 configuration report) before performing calibration. See Initialize Calibration Values in this section. This section provides help with the following tasks: What is Calibration? ..................................................................... 12-2 Align All-Bottle 7 Activator Rings ............................................... 12-4 Store Alignment Values ................................................................. 12-6 Default Alignment Values ............................................................. 12-8 Calibrate Dispensers ................................................................... 12-10 Show Advanced Calibration Choices.......................................... 12-16 Modify Calibration Units and Accuracy ..................................... 12-17 Enter Calibration Mode .............................................................. 12-19 Exit Calibration Mode ................................................................ 12-22 Initialize Calibration Values ........................................................ 12-23 What is Calibration? Calibration is the process of checking and adjusting the amount of beverage poured from each Infinity dispenser. Using the calibration process, you tell Infinity how long to pour individual brands at a specific dispenser to achieve the desired portion size. If you are unsure about the need for calibration or the process involved in calibrating an Infinity system, the following tips may be helpful. Why do I have to calibrate? Isn't the system calibrated at the factory? It's true that each Infinity dispenser is set up with default calibration values. However, these values are identical for every All-Bottle pourer code and Laser gun button. (TAP 1 taps have default flow meter counts or flow rates.) Since each system is unique as to brands poured, lengths of tubing, location of equipment, etc., the default calibration values may give unpredictable results. The actual flow rates of different brands can vary significantly. (A two second pour of Schnapps yields less volume than a two second pour of vodka.) Slight variations in lengths of tubing runs or tubing diameters also affect the accuracy of pours. The only way to make sure a system pours accurately is to calibrate each dispenser using the brands assigned to the dispensers. Can't I just copy the calibration of one dispenser to another? Yes, if you have All-Bottle dispensers. You can calibrate the coded pourers of one dispenser and copy the calibration values to any other All-Bottle dispensers pouring identical brands. (Since All-Bottle dispensers do not use tubing, there is little variation in calibration values between two dispensers that pour identical brands.) See Copy ECU or Copy Dispenser in the Brands, Cocktails, Prices and Portions section. You can't copy the calibration values of Laser or TAP 1 dispensers. Each Laser gun or tap controller has its own tubing length, beverage source, etc., so each needs to be calibrated separately. However, you can use the Dispenser Calibration feature to calibrate one button on a Laser gun and copy its values to all other buttons on the gun. (See Calibrate Dispensers in this section.) Be sure to calibrate other buttons on the gun that pour beverages with significantly different flow rates (Amaretto, for instance). You don't have to calibrate each button on a TAP 1 tap. What is activator ring alignment? Is it the same as calibrating? Activator ring alignment is only performed for All-Bottle 7 dispensers. It ensures the activator ring accurately recognizes each pourer code. Though the activator ring is aligned at the factory, the subtle electronic signals it uses to identify the pourer codes can be affected by installation and changes in components or cables. Aligning the activator ring is a separate task and should be performed before calibration. 12-2 Infinity Installation/Service and User Manual How does calibration work? When you calibrate, you put a dispenser in calibration "mode". In this mode, the dispenser pours only calibration portion sizes. You then go to the dispenser and pour a calibration portion size in a measuring cup or cylinder. At the computer, you enter the exact amount poured. Infinity calculates the difference between the amount poured and the calibration portion size. It calculates the difference as a percentage and determines if the percentage is within the defined level of accuracy. What is level of accuracy or % accuracy? The level of accuracy is the percentage difference between the amount poured and the amount expected. (A 0% difference means the pour measures exactly as expected.) The default level of accuracy for Infinity is a difference of no greater than 10% between the actual pour and the expected pour. If a pour has a percentage difference greater than 10%, you can choose to pour again. (You can change the default 10% level of accuracy. See Modify Calibration Units and Accuracy in this section.) Example of % accuracy For example, the calibration portion size for TAP 1 is 16 oz. If you pour at a tap and the pour measures only 14 oz, the difference between the expected pour and the actual pour is 2 oz. Figured as a percentage, 2 oz is 12.5% of the calibration portion size. Since 12.5% is greater than the acceptable 10% difference, Infinity prompts you to pour again. The next pour measures 15 oz, which has a percentage difference of 6.2% from the expected amount. Since 6.2% is within the 10% level of accuracy, the amount poured is considered close enough to the expected amount. You can move on to calibrate the next tap. (You don't have to perform any calculations to calibrate--Infinity does all the calculating.) When do I calibrate? You should calibrate a new system after you've installed all hardware and software and set up the equipment in the software. You should re-calibrate a dispenser if you change the brands poured at the dispenser, or if you make any adjustments to delivery pressure, tubing diameter, etc., or if a brand appears to pour inaccurate portions. Berg recommends you calibrate AllBottle pourers when the beverage volume is in the middle third of the bottle. What if I don't calibrate? If you don't calibrate a new system, unexpected portion sizes often result. If you then try to adjust portion size amounts to account for the unexpected portions, you'll only create more chances for errors in the system. When you call Berg service personnel for help with the errors, they'll ask you to calibrate the system before proceeding with anything else. Calibration 12-3 Align All-Bottle 7 Activator Rings All-Bottle activator rings "read" the subtle electronic signals on each coded pourer to assign the correct price and portion information to a pour. Aligning the activator rings is an important procedure that ensures the activator rings can recognize each pourer's code. You should perform the alignment before calibration and any time you make changes to the I-Box or the activator ring itself. Even changing the length of the cable between the ECU and the I-Box can alter activator ring alignment, so perform this procedure as needed. Use a complete set of coded pourers when you perform the activator ring alignment. You don't need to perform this task for 1544 Infinity ECUs or All-Bottle ID dispensers. n To align All-Bottle activator rings: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Align Activator Rings..... 3. Select the name of the Network. 4. Select the number of the ECU with an All-Bottle activator ring you want to align. Only ECUs with an All-Bottle dispenser are shown. 5. Click Run to put the activator ring into alignment mode. A message reminds you of the need for a complete set of coded pourers. Make sure the activator ring is in an upright position before proceeding. 6. Click Yes to continue with the alignment or click No to cancel the alignment. 12-4 Infinity Installation/Service and User Manual 7. Repeat steps 3-6 for every ECU with an activator ring you want to align. 8. Go to any of the activator rings you put into alignment mode. Take a complete set of coded pourers with you. 9. Hold the activator ring upright (as though you were holding a bottle) and place the coded pourers in sequence within convenient reach of your other hand. Portion size indicator lights Price level indicator lights Berg light 10. Make sure the dispenser is ready for you to continue by observing the lights on the dispenser. All six of the portion size and price level indicator lights should be off while the Berg light is blinking. 11. IMPORTANT. Turn the empty activator ring over as if to pour a drink and hold the ring in this position until the price level indicator lights change. (This transmits the "nobottle" state of the activator ring to the ECU.) 12. Return the activator ring to the upright position and insert the pourer that corresponds to the display of price level indicator lights (see the code chart). 13. Tip the activator ring and the pourer upside down and hold in this position until the price level indicator lights change again. (Tipping the activator ring signals the ECU to read the pourer code and change the indicator lights.) 14. Repeat steps 12 and 13 for each of the other coded pourers. If a wrong pourer is used for any part of the alignment procedure, finish all remaining tilts for that ECU before starting over at step 3 for that ECU (just tilting with an empty ring is OK). Code Chart 15. When you've completed the alignment using all coded pourers, the Berg light stops blinking to indicate the procedure for that dispenser is finished. 16. Repeat steps 8-15 for every activator ring you want to align. 17. Return to the computer and click Close to exit the Align Activator Rings screen. 18. Import the activator ring alignment values from the ECUs to the computer. See Store Alignment Values in this section. Calibration 12-5 Store Alignment Values Perform this procedure after aligning All-Bottle activator rings. This procedure imports the activator ring alignment values from the ECUs to "store" them at the computer. It's important for the computer to have a copy of the alignment values so they can be reset at the ECUs if necessary. (If you perform a Restore Station Memory, alignment values at the ECU are reset using the values stored at the computer.) n To store alignment values: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Store Alignment Values..... 3. Select the name of the Station or Group with alignment values you want to import. (Select your master group to import the values for all activator rings in one step.) 4. Click Run to import the alignment values from the ECU(s) to the computer. 12-6 Infinity Installation/Service and User Manual A message informs you when the alignment values are stored. 5. Click Close to exit the Store Alignment Values screen. Note q If you forget to store alignment values at the computer after performing an activator ring alignment, you'll be prompted to perform this task when you exit the Manager program. Click Yes to store the alignment values. Calibration 12-7 Default Alignment Values When you set up a new ECU with an All-Bottle dispenser in the software, default alignment values are automatically defined for that activator ring. If you do not have a complete set of coded pourers or something happened to the stored alignment values in your database, use this procedure as a temporary way to set up activator ring alignment values. (If the default values do not work for your coded pourers, you'll need to perform the alignment process. See Align AllBottle Activator Rings in this section.) Berg recommends always aligning the activator rings. n To set default alignment values: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Default Alignment Values..... 3. Select the name of the Network. 4. Select the number of the ECU with an All-Bottle activator ring. 5. Click Run to set default alignment values for the ECU. 12-8 Infinity Installation/Service and User Manual A message informs you when the default values are set. 6. Repeat steps 3-5 for every ECU with an All-Bottle activator ring. 7. Click Close to exit the Set Default Alignment Values screen. Calibration 12-9 Calibrate Dispensers Calibration is vital to the successful installation and maintenance of an Infinity system. Calibration provides the data Infinity uses to fine-tune the duration of each pour and deliver accurate portions. The calibration procedure involves measuring pours at the dispensers, entering the amount of the pours at the computer, and re-pouring and measuring (as necessary) until the level of accuracy for the pour is acceptable. The default level of accuracy is 10% of the calibration portion size. The calibration portion size is shown using the unit of measure selected for your system. If you need to change the unit of measure (for calibration only) or the level of accuracy see Calibration Units and Accuracy in this section. It's helpful to have a partner or carry a portable computer from dispenser to dispenser when performing the calibration procedure. n To calibrate dispensers: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Calibrate..... If you want to put more than one ECU into calibration mode at a time see Enter Calibration Mode in this section. 3. Select the name of the Network. 4. Select the ECU with dispensers you want to calibrate. 5. Click Continue.... The Select a Brand to Calibrate screen appears. The tabs on the screen of an Infinity ECU represent the Laser and AllBottle dispensers connected to the ECU. 12-10 Infinity Installation/Service and User Manual Laser and All-Bottle dispensers 6. Select a Button number (Laser), pourer Code number (AllBottle) or Disp. number (TAP 1) on the displayed dispenser tab. Dispenser Calibration You can speed up the process of calibrating All-Bottle pourer codes and Laser gun buttons using "dispenser calibration". (Click the Dispenser Cal... button.) Dispenser calibration copies the timing values of the selected Laser button to all other buttons on the gun or the values of one pourer code to all other All-Bottle codes at the dispenser. This brings the values for all buttons or coded pourers (at that dispenser) closer to the correct range. You still have to calibrate the other buttons and pourer codes using "brand calibration"—just click Continue... after you select a brand. (Use the Dispenser Cal... button only once for each dispenser.) 7. Click Continue... to perform calibration only for the Button number, pourer Code number or Disp. number you have selected. OR Click Dispenser Cal... to perform a dispenser calibration for the displayed dispenser (All-Bottle or Laser only). Select a brand that is representative of the viscosity (or thickness) of most brands at the dispenser. This calibrates the button number or coded pourer you have selected and copies its calibration values to all other button numbers or coded pourers at the dispenser. Click Yes to continue. (continued on next page) Calibration 12-11 List Calibration List calibration is similar to Dispenser calibration. However, you can select which brands at the dispenser receive the selected brand's calibration values. OR Click List Cal... to calibrate the brand you've selected and copy its calibration values to other brands at this dispenser you select (All-Bottle or Laser only). List calibration copies the timing values of the selected brand to other brands which you select on the gun. Or it copies the values of one pourer code to any other pourer code you select at the dispenser. This brings the values for all buttons or coded pourers which you've selected closer to the correct range. For the most accuracy, you still have to calibrate the other buttons and pourer codes using "brand calibration"—just click Continue... after you select a brand. Select the brands to receive the calibration values and click Continue.... (Use the space bar or a mouse click to select or de-select brands. Click Select All to select all brands or Clear to de-select all brands.) Wait while the dispenser is put into calibration mode. 8. Click OK when you've read the message about entering calibration mode. Berg recommends you calibrate All-Bottle pourers when the beverage volume is in the middle third of the bottle. Calibration Portion Sizes You can define your small and large calibration portion sizes. See Modify Calibration Units and Accuracy in this section. 9. Go to the dispenser and pour a drink using a measuring cup or graduated cylinder. Record the amount of each pour. At an All-Bottle or Laser dispenser, pour a small portion first and then a large portion with the button number or coded 12-12 Infinity Installation/Service and User Manual Calibration Mode In calibration mode, the regular portion size won't work on Laser and All-Bottle dispensers and all tap buttons pour 16 oz. With EPROMs 3.0 or greater, the portion size light at the I-Box or on the Laser gun blinks and the lights behind tap buttons 2, 3, and 4 go out. When a 1544 Infinity ECU is in calibration mode, all size and price level lights go on. An AllBottle ID dispenser displays "Calibrate" and the intended pour size. pourer you selected. (For EPROMs 3.0 or greater, All-Bottle and Laser dispensers automatically switch to small portion size when put in calibration mode. After you pour a small portion, they switch to large. You can still toggle between the two. You can't set the portion size to regular.) At a TAP 1 tap, pour a single portion with button 1 at the tap number you selected. (Wait for any foam to settle before measuring.) At a 1544 Infinity ECU, pour a single portion with the coded pourer you selected. When you complete the steps in this procedure, the dispenser is automatically taken out of calibration mode. With EPROMs 3.0 or greater, none of the calibration pours are recorded as sales. 10. At the computer type the exact amount poured for the small portion in the Small Portion Actual field and the exact amount poured for the large portion in the Large Portion Actual field. Monitor Mode Calibration (TAP 1) When you calibrate flow meters in lines without TAP 1 tap controllers, you can't discern calibration mode at the tap with lights or programmed portion sizes. Perform the same calibration steps. The amount you pour will be compared with the amount recorded by the ECU. (The amount you pour is not fixed at 16 oz.) Pour at least a full glass or representative pour. Calibration pours will be recorded as sales. OR Type a TAP 1 amount in the Tap 1 Portion Actual field or a 1544 amount in the 1544 Portion Actual field. 11. Click OK. (continued on next page) Calibration 12-13 Level of Accuracy Level of accuracy is the percentage of difference between the amount poured and amount expected. The default level of accuracy is 10%. Infinity displays new calibration values based on the amounts you entered. 12. If the values are within the accepted accuracy range, you'll see a message displaying the values. Click OK. Proceed with step 14. OR If the values are not within the accepted accuracy range, click Yes to re-calibrate. If you click No, Infinity considers the brand calibrated but it might not pour at the accepted level of accuracy. 13. If you clicked Yes repeat steps 9-12 until the level of accuracy is acceptable. Each time you enter a new amount for an actual pour, Infinity recalculates the timing values needed to bring the actual pour closer to the calibration portion size. 12-14 Infinity Installation/Service and User Manual TAP 1 dispensers 14. Select the next button, coded pourer or tap to calibrate and repeat steps 7-13. Do not click Dispenser Cal... for more than one button or coded pourer at the dispenser. 15. When you've calibrated all button numbers or coded pourers at a dispenser, click the tab for the next dispenser (if any) at an Infinity ECU and repeat steps 7-14. 16. When you've calibrated all dispensers at the ECU click Close to exit the Select a Brand to Calibrate screen. 17. Repeat steps 3-16 for each ECU in the system. 18. Click Close to exit the Calibrate - Select a Unit screen. Notes q If you are converting a stand-alone TAP 1 system to work with Infinity, enter the meter counts and flow rates (listed on a TAP 1 configuration report) in the software before performing calibration. See Initialize Calibration Values in this section. q You can copy the calibration values of an All-Bottle dispenser to another All-Bottle dispenser. See Copy Dispenser Assignments in the Brands, Cocktails, Prices and Portions section. You can't copy the calibration values of Laser or TAP 1 dispensers to other dispensers. q All-Bottle ID dispenser calibration values are automatically copied to all other All-Bottle ID dispensers. Calibration 12-15 Show Advanced Calibration Choices To see more calibration menu items you can select this option. The additional menu items help you perform tasks you may not use your first time calibrating an Infinity system. The advanced calibration choices include the following menu items: Units and Accuracy..., Enter Calibration Mode..., Exit Calibration Mode, and Initialize Calibration Values.... n To access advanced calibration choices: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. 3. Click Show Advanced Choices to see additional menu items. The menu disappears. When you access it again the Calibration menu shows additional items and continues to do so until you hide them again. n To hide advanced calibration choices: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. 3. Click Show Advanced Choices (it should be checked) to hide the additional menu items. The menu disappears. When you access it again the Calibration menu hides the additional items and continues to do so until you access them again. 12-16 Infinity Installation/Service and User Manual Modify Calibration Units and Accuracy Perform this task if you want to change the default calibration unit of measure, the default calibration level of accuracy, or the default calibration portion sizes. A common reason for changing the default unit of measure is the use of metric units on graduated cylinders. You can change the calibration unit of measure to milliliters (or any other unit) without affecting the unit of measure set up for the entire system. The default level of accuracy is 10% but you may want to change this if you need a higher level of accuracy. You may want to modify the default calibration portion sizes if you prefer to pour calibration portions that are exactly the same as your small and large portion sizes. To perform this task you must first expand the Calibration menu. See Show Advanced Calibration Choices in this section. n To modify calibration units and accuracy: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Units and Accuracy..... (Show Advanced Choices must be checked.) 3. Select the Units in which to measure calibration portion sizes. Choose from ounces (oz), milliliters (ml), cubic centimeters (cc), centiliters (cl) or liters (l). (Your selection changes the calibration unit only; it doesn't change the unit of measure you selected on the Country Options screen.) The default calibration unit of measure is whatever unit your system uses. 4. Type the % Accuracy. The percentage of accuracy is the percentage difference between the amount actually poured and the calibration portion size. The percentage of accuracy must be between 2% (high level of accuracy) and 50% (low level of accuracy). The default level of accuracy is 10%. (For further discussion of level of accuracy see What is Calibration? in this section.) Calibration 12-17 5. Type the Small Portion size. This is the small portion size All-Bottle and Laser dispensers pour when they are in calibration mode. The small portion size must be at least .5 oz (15 ml) and no larger than one-third of the large portion size. The default small portion size is .5 oz (15 ml). 6. Type the Large Portion size. This is the large portion size All-Bottle and Laser dispensers pour when they are in calibration mode. The large portion size must be at least 3 times greater than the small portion size and no greater than 6 oz (150 ml). The default large portion size is 1.5 oz (45 ml). 7. Type the 1544 Portion size. This is the single portion size 1544 Infinity ECUs pour when they are in calibration mode. This portion size must be between .5 oz (15 ml) and 6 oz (150 ml). The default 1544 portion size is 1 oz (30 ml). 8. Click OK to save your entries and exit the Calibration Units and Accuracy screen. Notes q You can't modify the TAP 1 calibration portion size–it remains set at 16 oz (475 ml). q Infinity retains any changes you make to calibration units and accuracy. 12-18 Infinity Installation/Service and User Manual Enter Calibration Mode This advanced calibration feature lets you put any number of ECUs in calibration mode at the same time. You still perform the same basic calibration tasks described in Calibrate All Dispensers in this section. However, if you use this feature you can save trips back and forth to the computer. For example, if the computer is in an office distant from the bar, you can go to the office, put all the ECUs in calibration mode and then go to the bar. At the bar, you can pour and record calibration portions at all dispensers. Then go back to the office to enter the actual pour amounts. Jot down any dispensers that need an additional pour (click No when prompted to "recalibrate at this time"). Go back to the dispensers that need more pours and record the pour amounts. Return to the office to enter the amounts, etc. Instead of making all the back and forth trips for each ECU, you're making them for the entire system. To use this calibration feature, first expand the Calibration menu. See Show Advanced Calibration Choices in this section. n To enter calibration mode for one or more ECUs: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Enter Calibration Mode..... (Show Advanced Choices must be checked.) 3. Select the name of the Network. 4. Select the number of the ECU with dispensers you want to calibrate. 5. Click Run. Wait while the ECU is put into calibration mode.When an ECU is in calibration mode, the regular portion size won't work on Laser and All-Bottle dispensers and all tap buttons pour 16 oz. With EPROMS 3.0 or greater, the small portion size light at the I-Box and on the Laser guns blinks. (After you pour a small portion, the large portion size light blinks.) The lights behind tap buttons 2, 3, and 4 go out. The size and price level lights of a 1544 Infinity ECU go on. Calibration 12-19 6. Click OK when you've read the message box about entering calibration mode. The ECU you have selected now pours calibration portion sizes on all dispensers and continues to do so until you use Exit Calibration Mode... or exit the Manager program. (With EPROMS 3.0 or greater, none of the pours are recorded as sales.) This message only appears for the first ECU you put in calibration mode. Berg recommends you calibrate All-Bottle pourers when the beverage volume is in the middle third of the bottle. 7. Repeat steps 3-5 for each ECU you want to put in calibration mode. 8. Click Close to exit the Enter Calibration Mode screen when you have finished entering ECUs. 9. Go to the dispensers and pour drink(s) using a measuring cup or graduated cylinder. Record the Laser gun button number or the All-Bottle coded pourer number or the tap controller number and the exact amount of each pour. At an All-Bottle or Laser dispenser, pour a small portion first and then a large portion. (For EPROMS 3.0 or greater, All-Bottle and Laser dispensers automatically switch to small portion size when put in calibration mode. After you pour a small portion, they switch to large. You can press either the small or large portion size buttons to toggle between the two sizes. You can't set the portion size to regular.) At a TAP 1 tap, pour a single portion with button 1. At a 1544 Infinity ECU, pour a single portion with the selected coded pourer. Sizes or price levels can't be changed. 12-20 Infinity Installation/Service and User Manual 10. Perform the steps outlined in Calibrate All-Bottle or Laser Dispensers or Calibrate TAP 1 Dispensers. The only difference is you have already entered calibration mode and made your calibration pours. You still have to select one ECU at a time and enter the amount of the calibration pours. If the level of accuracy is not acceptable for a pour and you want to conserve trips to the bar, click No when prompted to recalibrate at this time. Write down all dispensers that need additional pours. When you finish entering pour amounts make another trip to the bar for additional pours and then return to the computer to re-enter the amounts. 11. When you have completed the calibration process and want to take all the ECUs out of calibration mode, perform the steps outlined in Exit Calibration Mode in this section. (The ECUs are not automatically taken out of calibration mode when you complete the calibration process.) Notes q If you change your mind, get interrupted or for any other reason want to take an ECU out of calibration mode before the calibration process is complete see Exit Calibration Mode in this section. q If you forget to take the ECUs out of calibration mode, you won't be able to pour a regular portion size at Laser or AllBottle dispensers and all tap buttons pour 16 oz (475 ml). With EPROMs 3.0 or greater, the lights help you see if a dispenser is still in calibration mode. q If you exit the Manager program with ECUs still in calibration mode the ECUs are automatically taken out of calibration mode. Calibration 12-21 Exit Calibration Mode Use this advanced calibration choice only if you have used the Enter Calibration Mode... menu item. You do not have to use this feature if you complete the calibration process outlined in Calibrate All Dispensers. This procedure exits calibration mode for all ECUs. (You can't select specific ECUs to exit calibration mode.) To use this calibration feature you must first expand the Calibration menu. See Show Advanced Calibration Choices in this section. n To exit calibration mode: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Exit Calibration Mode..... (Show Advanced Choices must be checked.) 3. Click Yes to exit calibration mode for all ECUs. Click No to stay in calibration mode. 4. Wait while the ECUs are taken out of calibration mode. Note q If you exit the Manager program with ECUs still in calibration mode the ECUs are automatically taken out of calibration mode. 12-22 Infinity Installation/Service and User Manual Initialize Calibration Values Perform this task if you know the correct timing values or meter count/flow rate numbers for your dispensers. Entering the correct values speeds up the calibration process and is helpful if you are upgrading a system and already know the exact values or when something happens to your database and you need to re-enter the values. (The delay/cal values and meter count/flow rate values can be found on a price/portion report.) To use this calibration feature you must first expand the Calibration menu. See Show Advanced Calibration Choices in this section. n To initialize calibration values: 1. Run Manager. 2. Pull down the Equipment menu and point to Calibration. Click Initialize Calibration Values..... (Show Advanced Choices must be checked.) Switching to High Flow Pourers If you switch from standard flow to high flow pourers, you should re-calibrate the brands using the new pourers. You can speed up the calibration process by entering the high flow Delay and Cal values before calibration. 3. Select the name of the Network. 4. Select the number of the ECU with delay/cal values or meter count/flow rates you want to change. 5. Click Continue.... (continued on next page) Calibration 12-23 Load Defaults Click Load Defaults to see the default calibration values on all tabs. You'll be prompted to choose standard or high flow pourers if you have an AllBottle 7 dispenser. 8QLWRI 6. For an Infinity ECU type in the correct values in the Delay and Cal fields for each button number on the displayed Laser dispenser or each coded pourer on an All-Bottle dispenser. For a 1544 Infinity ECU type in the correct values in the Cal fields for each coded pourer. (The Delay values are fixed.) Delay and Cal are the timing values adjusted during calibration to regulate the duration of each pour. The default values are listed in the following table. Default delay values may vary based on dispenser type, pourer type and/or assigned brand. $OO%RWWOH $OO%RWWOH 6WDQGDUG)ORZ +LJK)ORZ /DVHU ,QILQLW\ $OO%RWWOH,' +LJK)ORZ +LJK)ORZ 0HDVXUH 'HOD\ &DO 'HOD\ &DO 'HOD\ &DO 'HOD\ &DO 'HOD\ &DO R] PHWULF 7. Click the tab for the next dispenser (if any) and repeat step 6. 12-24 Infinity Installation/Service and User Manual 8. For a TAP 1 ECU type in the correct flow rate in the Timer field or the correct flow meter count in the Meter field for each tap controller. The default flow rate is 2 oz (59.1 ml) of beverage per second. If you want to estimate the actual flow rate of a tap controller use a stopwatch to pour for exactly 10 seconds into a 20 ounce or larger measuring cup. When the foam settles divide the number of ounces or milliliters poured by 10. This is the estimated flow rate. The default flow meter count is 3700. The flow meter count is the number on the flow meter you recorded and saved at the time of installation. 9. Click OK to save your entries and exit the Initialize Calibration Values screen. For an Infinity ECU OK saves entries for all tabs at the same time. Calibration 12-25 SECTION 13 Equipment Operations You can control day to day operations of stations and groups using Infinity software. This section provides help with the following tasks: Enable or Disable a Station or Group ........................................... 13-2 Change the Price Level of a Station or Group .............................. 13-4 Set an ECU's Date/Time ............................................................... 13-6 Set the Infinity System Date/Time ............................................... 13-8 Enable or Disable a Station or Group Use this feature to activate or deactivate stations or groups within an Infinity system. A station is the smallest component of the system for which you can perform this operation. (You can't enable or disable a single dispenser.) Infinity can automatically perform this task at specified times if you include it in a schedule. See the Schedules section. n To enable or disable a station or group: 1. Run Manager. 2. Pull down the Operations menu and click Enable/ Disable.... You can also access this feature using the Equipment | Operations menu. 3. Select the name of the Station or Group you want to enable or disable. 4. Select Show Actual if you want the software to communicate with the ECUs to determine their current status. Wait while the communication occurs. 5. Select Enabled to enable the station or group you have selected. OR Select Disabled to disable the station or group you have selected. 6. Click Run to send the enable or disable message to the ECUs. 13-2 Infinity Installation/Service and User Manual Wait while the communication occurs. A message informs you when the procedure is complete. 7. Click Cancel to exit the Enable/Disable screen. Note q The Unknown field is selected if Show Actual is not selected. (The software has no way of knowing the current enable status of an ECU unless it communicates with the ECU.) The Unknown field may also be selected if some ECUs within a group you've selected are enabled and others are disabled. ECU Operations 13-3 Change the Price Level of a Station or Group You can quickly make price level changes for a station or group using the software. This is a convenient way to change the price level for the entire system. Infinity can automatically perform this task at specified times if you include it in a schedule. See the Schedules section. n To change the price level of a station or group: 1. Run Manager. 2. Pull down the Operations menu and click Change Price Level.... You can also access this feature using the Equipment | Operations menu. 3. Select the name of the Station or Group whose price level you want to change. 4. Select Show Actual if you want the software to communicate with the ECUs to determine their current status. Wait while the communication occurs. 5. Select the new price level. 6. Click Run to communicate the change to the ECUs. 13-4 Infinity Installation/Service and User Manual Wait while the communication occurs. A message informs you when the change is complete. 7. Click Cancel to exit the Change Price Level screen. Note q The Unknown field is selected if Show Actual is not selected. (The software has no way of knowing the current price level of an ECU unless it communicates with the ECU.) The Unknown field may also be selected if the ECUs within a group you've selected are currently using different price levels. ECU Operations 13-5 Set an ECU's Date/Time You can adjust the time and/or date at an individual ECU using this feature. It's a good idea to keep the same time set on the computer and all the ECUs in an Infinity system. n To set an ECU's date/time: 1. Run Manager. 2. Pull down the Equipment menu and point to Operations. Click Set ECU Time..... Date/Time Formats Enter the new date and time in the format displayed for your Windows system. 3. Select the name of the Network. New Date 4. Select the number of the ECU. Click the drop-down arrow to see a calendar from which to choose your date. 5. Type the New Time for the ECU. Type the New Date for the ECU. 13-6 Infinity Installation/Service and User Manual OR Click Use PC Time to set the new ECU time and date to match the computer time. 6. Click Reset to update the displayed times (they do not automatically advance as time passes). 7. Click OK to save your entries and reset the ECU time. (Click Cancel to exit without saving.) Wait while the change is communicated to the ECU. 8. Click Close to exit the Set ECU Time screen. ECU Operations 13-7 Set the Infinity System Date/Time Perform this operation when you need to reset the time and/or date for the computer and all the ECUs in an Infinity system. If you only need to set the computer time and/or date use the Date/ Time feature under the Windows Control Panel. If you only need to set an ECU's time see Set ECU Time in this section. n To set the Infinity system date/time: 1. Run Manager. 2. Pull down the Equipment menu and point to Operations. Click Set Infinity System Time..... Date/Time Formats Enter the new date and time in the format displayed for your Windows system. New Date Click the drop-down arrow to see a calendar from which to choose your date. 3. Type the New Time for the computer and ECUs. Type the New Date for the computer and ECUs. 4. Click Reset to update the displayed times (they do not automatically advance as time passes). 5. Click OK to save your entries and reset the entire system time. (Click Cancel to exit without saving.) Wait while the change is communicated to all the ECUs. 6. Click Close to exit the Set Infinity System Time screen. 13-8 Infinity Installation/Service and User Manual SECTION 14 Server ID Server ID is a feature of Infinity that provides security through the use of access keys assigned to specific servers. To use server ID you must have EPROM version 3.04 for Infinity ECUs, version 3.08 for 1544 Infinity ECUs and version 5.04 for TAP 1 ECUs.You must also install the correct hardware to use the keys. You must enable the server ID features of Infinity software. Each server must be assigned a key with specific options enabled or disabled. This section provides help with the following tasks: What is Server ID? ........................................................................ 14-2 Add a Server ................................................................................. 14-4 Modify a Server's ID Number ....................................................... 14-6 Rename a Server ........................................................................... 14-8 Delete A Server ........................................................................... 14-10 Assign or Modify a Server Key .................................................. 14-12 Check a Server Key..................................................................... 14-16 Disable a Server Key .................................................................. 14-20 Set the Server Key Code ............................................................. 14-22 End Shift for a Server ................................................................. 14-24 What is Server ID? Server ID is an optional feature of Infinity that controls access to pouring operations with server keys. With server ID enabled, a server can only pour a drink by using a valid key. This feature provides both security and accountability. What do I have to do to use server ID? EPROM version Server ID requires the following minimum EPROM version numbers in each ECU: Version 3.04 for Infinity ECUs Version 3.08 for 1544 Infinity ECUs Version 5.04 for TAP 1 ECUs Use the appropriate EPROM version in the ECU(s). Install the Datakey box and the remote server access box (see the Hardware Installation section). Enable the Server ID feature of the software (see the Configuration Options section). Set the server key code (see Set the Server Key Code in this section). Enable the server ID feature for each ECU (see the New ECU Setup tasks in the Network and ECU Setup section). Set up a server list with unique server names (see Add a Server in this section). Assign a key to each server (see Assign or Modify a Server Key in this section). Manage the keys and server sales data (see the tasks in this section for managing keys, see the Reports section to run server reports). How do the keys work? When you assign a key to a server, you electronically program the key with the server's name, an ID number and a system-wide key code. You specify if the key is valid for the entire system or only selected stations, whether comp pouring is allowed and whether the key has an expiration date. The server must then insert the key in a server key receptacle to pour drinks at dispensers enabled with server ID. If a valid key is inserted, pouring is enabled at the dispenser and all pours and sales that occur while the key is inserted are assigned to the server. The server pours, sales, comp sales and cancel sales are recorded in the ECU. How many servers can use the system? You can add an unlimited number of servers to your server list and assign an unlimited number of server keys. However, each ECU keeps track of server sales data for 20 servers at one time. (If you have a TAP 1 ECU split into more than 4 partitions, the TAP 1 ECU tracks sales for 10 servers at each partition.) The 20 servers can be different at each ECU. If you have more than 20 servers using the same ECU at the same time, the server sales data in the ECU for the server that's been pouring the longest will be erased when the 21st server inserts a valid key. 14-2 Infinity Installation/Service and User Manual The total sales data in the ECU is not erased or changed (the first server's sales are still figured into the total). If you have more than 20 servers but they don't work at the same time, you may want to run a Clear Server Sales (Z) report for servers as they leave. You can also End Shift for servers. This clears the server's sales and frees the "slot" used to track the server's sales in the ECU, so the slot can be used by a new server. Is it hard to keep track of and manage the keys? The server ID feature isn't hard to manage—the way you use it depends on your security and accountability needs. It's the sole responsibility of the owner to handle and program the keys responsibly. You'll probably want to establish guidelines for picking up and returning the keys (You may want to keep them in an office and sign them out when a shift begins, or make servers responsible for their own keys at all times or some other convenient method.) Be sure to retain and disable any keys when a server leaves the business. You can re-program keys for new employees. The attributes and restrictions you can assign to each key provide further management flexibility. For instance, you may want to set a daily expiration date on keys where loss or theft is a concern, or the server is temporary or in training. You may also want to limit the stations or dispensers where a server's key is valid. What if a key is lost? You can't disable the key if you don't have it to insert in the Datakey box. If there is an expiration date programmed on the key, the key is automatically disabled after that date. If you want to prevent access to your system with the missing key, you can change the server key code for your entire system and reprogram all existing keys with the new code. Any key which is not re-programmed with the new code (including the missing key) is not valid on your system. What about reports? Infinity generates two different reports with server sales data: the Server Summary report and the Server Sales by Price Level report. When you clear server sales at the ECU, a Server Summary report is generated. For details about these reports, see the Sample Reports section. If you plan to run reports on server sales data, you'll want to make sure the sales for a server are not overwritten (if you have more than 20 servers) and always clear the server sales before clearing sales for the ECU. Server ID 14-3 Add a Server Before you can assign keys to your servers, you must add each server to your server list. To add a server to the list, you must enter a unique name and a unique ID number for the server. When you assign a key to the server, the ID number identifies the server to the ECU. n To add a server: 1. Run Manager. 2. Pull down the Server ID menu. Click Server Setup.... 3. Click New.... 4. Type the New Name to add to the server list. The name can be up to 16 characters (letters or numbers). 5. Click Continue.... 14-4 Infinity Installation/Service and User Manual What is the Server ID number? The server ID number identifies the server to the ECU and must be unique for each server. Infinity keeps track of the ID numbers that have been assigned and automatically generates a new ID number for each server. 6. View the Server ID number displayed for the server. If you want a different number for the server, type the new number. 7. Click OK to save the server name and number and exit the screen or click Cancel to exit the screen without saving the server name or number. 8. Repeat steps 3 through 7 for every server you want to add. 9. Click Close to exit the Server Setup screen. You can change the ID number to another unique number (up to 99999) if you choose. You don’t need to remember the ID numbers to perform future server operations. Servers are always identified by name in Infinity software (for assigning, reading and clearing keys, generating reports, etc.). Note q The server list is independent of the list of registered users (set up for password protection of Infinity software). Server ID 14-5 Modify a Server's ID Number You can change a server's ID number if necessary. You may want to do this if you have ID numbers for your servers from another system (e.g., a POS system) and you want to use the same numbers for Infinity. The new number you give the server must not be used by any other server in the system. n To modify a server's ID number: 1. Run Manager. 2. Pull down the Server ID menu. Click Server Setup.... 3. Select the Server. 4. Click Modify.... 5. Type the new Server ID number. 14-6 Infinity Installation/Service and User Manual 6. Click OK to save the number and exit the screen or click Cancel to exit the screen without saving the number. 7. Click Close to exit the Server Setup screen. Notes q The server ID number is not changed on the server's key until you insert the key in the programming box and modify the key. See Assign or Modify a Server Key in this section. q It's a good idea to clear the server's sales before changing the server ID number. If you don't, any existing sales data with the old ID number appears on reports with the heading "Server #" (# is the ID number). Server ID 14-7 Rename a Server Use this procedure if you want to change a server's name in the server list. n To rename a server: 1. Run Manager. 2. Pull down the Server ID menu. Click Server Setup.... 3. Select the Server. 4. Select Show All Options. 5. Click Rename.... 14-8 Infinity Installation/Service and User Manual 6. Type the New Name of the server. The name can be up to 16 characters (letters or numbers). 7. Click OK to save the server name and exit the screen or click Cancel to exit the screen without saving the server name. 8. Click Close to exit the Server Setup screen. Notes q The server's name is not changed on the server's key until you insert the key in the programming box and modify the key. See Assign or Modify a Server Key in this section. q Renaming a server does not affect server sales data currently stored in the ECU since the data is stored by ID number. All sales data for the server will appear on reports under the new server name. Server ID 14-9 Delete a Server If you make a mistake setting up your server list or if a server leaves the business, you can easily remove the server's name from the server list. The server's key should be retained and reprogrammed for use by another server. n To delete a server: 1. Run Manager. 2. Pull down the Server ID menu. Click Server Setup.... 3. Select the Server. 4. Select Show All Options. 5. Click Delete. 14-10 Infinity Installation/Service and User Manual 6. Click Yes to confirm deletion of the server or click No to cancel the deletion process. 7. To disable the deleted server's key, click Yes. (Click No if you don't want to disable the server's key at this time.) Insert the key into Datakey box. Select the Port where the Datakey box is attached and click Modify.... Wait for the key to be disabled. Remove the key from the Datakey box. 8. Click Close to exit the Server Setup screen. Server ID 14-11 Assign or Modify a Server Key To assign or modify server keys you use a Datakey programming box (Berg PN 8009191) attached to a COM port at the computer. A server key must be inserted in the Datakey box and "programmed" for each server. Any time you want to modify the information programmed on the key you must reinsert the key and reprogram it. (If you're using a switchbox to switch between network operations and key operations, be sure to set the switch for key operations.) n To assign or modify a server key: 1. Run Manager. 2. Pull down the Server ID menu. Click Server Keys Setup.... 3. Select the Port where the Datakey programming box is attached. 4. Insert the key into the Datakey box. 5. Click Modify.... Wait for the computer to communicate with the Datakey box and read the key. 14-12 Infinity Installation/Service and User Manual The Server ID number can't be changed from this screen. If you need to change it, see Modify a Server's ID Number in this section. The values shown reflect the content of the key inserted. If there are irregular or illegal values on the key, a popup message shows the conflict and the field is replaced with a valid value. 6. Select the Server. 7. Select the Attributes for the server's key. Key Code displays the server key code for the entire system. This code is programmed on each key you assign to a server. To change the key code, see Set Server Key Code in this section. Expiration is the date through which the key is valid (e.g., 12/31/02). This feature is optional. If you don't want an expiration date programmed on the key leave this field blank. Select Enabled to enable the key for use in the system. If you don't select this option the key can't be used for pouring. Select Comp to enable complimentary pouring with the key. (continued on next page) Server ID 14-13 8. On the Restrictions tab, select the Allowed Stations and Allowed Dispensers for the key. All-Bottle Dispensers When you select All-Bottle as an Allowed Dispenser, it includes All-Bottle 7, All-Bottle 15 and All-Bottle ID. Allowed Stations are the stations where you want the key to work. You can allow pouring at all stations or up to three individual stations. All Stations gives access to every station in your system. Station 1, 2 and 3 give access to the station(s) you select. Allowed Dispensers are the types of dispensers where you want the key to work. Choose from Laser, All-Bottle and Tap dispensers. 9. Click OK to save the options and write them to the key in the Datakey box or click Cancel to exit the screen without saving any options. Wait while the computer communicates with the Datakey box. 14-14 Infinity Installation/Service and User Manual 10. Remove the key from the Datakey box. Tag or label the key with the server's name if you haven't already done so. 11. To assign another server's key, insert the next key into the Datakey box. Click Read Key. Wait while the key is read. Repeat steps 6 through 10. 12. Click Close to exit the Modify Server Key screen. 13. Click Close to exit the Server Key Setup screen. Server ID 14-15 Check a Server Key If a server key isn't working, use this feature to check the key's validity. You'll be able to see the key code programmed on the key and the attributes and restrictions assigned to the key. You can also check the server key against a particular ECU to see why the key won't work at that ECU. n To check a server key: 1. Run Manager. 2. Pull down the Server ID menu. Click Check Server Key.... 3. Select the Port where the Datakey box is attached. 4. Insert the key into the Datakey box. 5. Click Continue.... Wait for the computer to communicate with the Datakey box and read the key. 14-16 Infinity Installation/Service and User Manual 6. Click OK after reading the message about the key's state. You can't make any changes from this screen. If you want to make changes to the key see Assign or Modify a Server Key in this section. The server name and ID number assigned to the key are displayed along with the attributes, restrictions and key code for the key. 7. To check the key's validity for a specific ECU click Check ECU.... (continued on next page) Server ID 14-17 8. Select the name of the Network. 9. Select the ECU number. 10. Click Continue.... The software checks the key's attributes against the specific ECU to see if the key is programmed to work at that ECU or if something is invalid. A message informs you of the results. 11. Remove the key from the Datakey box. 12. To read another key, insert the new key into the Datakey box. 14-18 Infinity Installation/Service and User Manual 13. Click Check Key. Wait for the new key to be read. Repeat steps 6-11. 14. Click Cancel to exit the Check Server Key screen. 15. Click Cancel to exit the Check Server Key - Select Port screen. Server ID 14-19 Disable a Server Key You can only disable a server key if you have it in your possession. You should retain and disable the keys of servers who leave the business. n To disable a server key: 1. Run Manager. 2. Pull down the Server ID menu. Click Server Keys Setup.... 3. Select the Port where the Datakey box is attached. 4. Insert the key into the Datakey box. 5. Click Modify.... Wait for the computer to communicate with the Datakey box and read the key. 14-20 Infinity Installation/Service and User Manual 6. Click the Enabled check box. (An unchecked box signifies a disabled state.) 7. Click OK to exit the Modify Server Key screen. 8. Remove the key from the Datakey box. No one can pour drinks with the key until you enable it again. 9. Click Close to exit the Server Key Setup screen. Notes q Disabling the key does not change the name or ID number on the key. It just makes the key invalid at any of your stations. q If you delete a server from your server list, you'll be prompted to disable the server's key. Server ID 14-21 Set the Server Key Code The server key code is the number you assign to your system that is programmed on every server key. It's like a password stamped on every key and recognized by every ECU in your system. You set this number initially on the Security Options screen when you install the software. You can change the server key code using the Server ID menu of the Manager program. Changing the server key code is the only way to prevent access to your system by a lost or stolen key (unless the key is expired). Perform this procedure when the system is not in use and you have all the keys in your possession. n To set the server key code: 1. Run Manager. 2. Pull down the Server ID menu. Click Set Server Key Code.... 3. Select the Port where the Datakey box is attached. What is the Server Key Code? The server key code is any number you choose between 0 and 65535. The key code is used by the ECUs to determine if a key belongs to your system, thus preventing unwanted access. The server key code is programmed on each key you assign to a server and is the same for all keys in your system. 4. Type the Key Code you want for your system. It can be any number from 0 to 65535. 5. Click OK to save the code. Wait while the code is communicated to the ECU(s). 14-22 Infinity Installation/Service and User Manual 6. Insert a key into the Datakey box. 7. Click OK. Wait for the new key code to be written to the key. 8. Remove the key from the Datakey box. 9. Repeat steps 6 through 8 for every key. 10. Click Close to exit the Set Server Key Code screen. Note q If you forget a key it will not work in the system. You can update the key later by using the procedure in Assign or Modify a Server Key in this section. Anytime you update any information for a key, the key code is updated to the most recent value. Server ID 14-23 End Shift for a Server End Shift lets you clear a server's sales data and name from a station or group. Clearing the sales with End Shift does not generate a report. This feature is useful if you have more than 20 servers and you want to clear a server's specific slot (for tracking sales) at the ECU. If you have more than 20 servers and you don't clear any servers' sales, the 21st server's sales overwrite the sales of the server that has been pouring the longest. You can End Shift for the server that is leaving and the 21st server's sales are recorded in the now empty slot. This clears the server's sales at the ECU so you may want to run a Server Summary report (in the Report program) first. n To end shift for a server: 1. Run Manager. 2. Pull down the Server ID menu. Click Server Setup.... 3. Select the Server. 4. Select Show All Options. Server Limit with Partitions If you divide a TAP 1 ECU into more than 4 partitions, the number of servers whose sales are tracked (at any given time) is reduced from 20 per partition to 10 per partition. 5. Click End Shift.... 14-24 Infinity Installation/Service and User Manual 6. Select the Station or Group from which to clear the server's name and sales. 7. Click Run to communicate the end shift message to the ECU(s). Wait for the communication with the ECU(s) to occur. A message informs you when the end shift is complete. 8. Click Close to exit the End Shift for Server screen. 9. Click Close to exit the Server Setup screen. Server ID 14-25 SECTION 15 Inventory Infinity's Inventory feature uses volume data generated by the ECUs to keep track of stock amounts and help determine which products should be ordered. It allows you to print orders for each supplier and provides a place to enter delivery amounts, thus helping you keep a reliable account of your Infinity inventory. This section provides help with the following tasks: Inventory Overview ...................................................................... 15-2 Inventory Setup Checklist ............................................................. 15-4 Supplier Setup ............................................................................... 15-6 Brand List Setup ........................................................................... 15-8 Inventory Options ....................................................................... 15-10 Initial Stock ................................................................................. 15-11 Inventory Check .......................................................................... 15-12 Orders .......................................................................................... 15-14 Deliveries .................................................................................... 15-16 Reports ........................................................................................ 15-17 Inventory Overview What is Inventory? Inventory is Infinity's stock-tracking feature that helps you streamline and automate your inventory and ordering tasks. Each time you Archive and Clear Sales, the drink volume recorded by the ECUs is available at the computer for running an Inventory Check. Inventory Check uses the volume data that's been archived to calculate the reduction in inventory that has occurred. Because Inventory also lets you enter the actual stock on hand, you can easily review the amount of any product loss for each brand. In addition, once you've set up a minimum amount of stock you want on hand for a brand (its "order point"), Infinity can let you know when it's time to re-order. You can point and click to generate an order and print it right from Infinity's Report program. When the order is delivered, simply verify the delivery amounts and Infinity adjusts your electronic inventory accordingly. Which brands does Inventory track? Inventory tracks any brand in your Infinity brand list that has a supplier. However, Berg recommends not assigning a supplier to brands assigned to All-Bottle-7 and All-Bottle-15 codes unless a single brand is assigned to a single code, e.g., "Irish Cream". (Since multiple brands are typically dispensed under each AllBottle code, e.g., "Well" or "Call", Inventory is generally not useful for these dispensers.) Any product not dispensed by Berg equipment can't be included since only the volume data generated at an ECU is used to track product. Initial Setup An Inventory menu appears in both Manager and Report once you enable the feature in Configuration Options. Several Inventory setup tasks should be performed after other Infinity setup tasks (including calibration) are completed. See Inventory Setup Checklist in this section for a complete setup guideline. Physical Inventory Product Loss You'll still need to take a physical inventory of your stock at regular intervals if you want to have the most accurate picture of overall product cost and loss. Infinity provides a place to enter the numbers from your physical inventory so the stock amounts will be accurate in the software. See Inventory Check in this section for help with entering these numbers. Whenever you enter physical inventory amounts, Infinity can compare those amounts with the amounts from the ECUs' volume data and determine the difference (or product lost). You can run a Cost Analysis report showing the volume of lost product and the retail value of that loss for each brand. See Reports in this section or Cost Analysis Report in the Sample Reports section. 15-2 Infinity Installation/Service and User Manual Generating Orders To generate an order using the Inventory feature, you must first run an Archive and Clear Sales report and then an Inventory Check. This gives Infinity a chance to calculate how much your stock has been reduced. You can then adjust Infinity's stock amounts using numbers from your own physical inventory. Finally, Inventory helps you select which brands need ordering and you can save and print the order. See Inventory Check and Orders in this section. Deliveries It's important to record all the items received so Inventory can keep an accurate count of your stock. Inventory displays the amount you ordered and you can either accept that number or enter a different number if the delivery doesn't match the order. See Deliveries in this section. Reports Inventory includes three reports: Current Stock, Cost Analysis and Brand Order. These reports can be run using the Advanced Reporting menu or the Inventory menu. See Reports in this section. Schedule You can run Inventory Check using an Infinity schedule once the Inventory feature is enabled. (It will be performed on the Master Group.) Typically, an Archive and Clear Sales report should precede the Inventory Check in the schedule. (You can't adjust inventory amounts, order points, order quantity or order cost while the schedule is running, so set them up correctly before the schedule runs.) Any brands with stock amounts below their order points are automatically included in the order generated. See the Schedules section for help creating a schedule. Inventory 15-3 Inventory Setup Checklist Follow this sequence of steps to set up Infinity's inventory tracking feature. n To set up Inventory: 1. Enable the Inventory feature when you install the software or by accessing Configuration options. See Enable Inventory in the Configuration Options section. 2. If you use the Brand Wizard, select a Container for each product type and enter a default Order Point for all brands. (The order point is the minimum number of containers you want on hand before you reorder.) 3. Perform all other Infinity setup tasks (ECUs, brand and cocktail assignments, etc.) Calibrate all dispensers. See the Network and ECU Setup, Brands, Cocktails, Prices and Portions and Calibration sections in this manual. 4. Delete unused brands and cocktails from your brand list. See Delete Unused Brands and Cocktails in the Brands, Cocktails, Prices and Portions section. 5. Set up your suppliers. See Supplier Setup in this section. 15-4 Infinity Installation/Service and User Manual 6. Set up ordering information for each brand. See Brand List Setup in this section. 7. Enter Inventory options. See Inventory Options in this section. 8. Perform a physical inventory and record the number of containers on hand for each brand. 9. Run Initial Stock. It will prompt you to Archive and Clear Sales so any recorded pours can be cleared before you enter stock amounts. Then it will prompt you to enter initial stock amounts (from your physical inventory) for each brand. See Initial Stock in this section. 10. Inventory is now set up and ready to use. At regular ordering intervals, perform an Inventory Check to assess stock amounts and adjust as needed before generating orders. Promptly enter all deliveries received. Inventory 15-5 Supplier Setup Supplier setup information includes the supplier's name and address.When you create a new supplier, you can assign it to a product type or to all brands. Each brand can only have one supplier. Any brands in your list without a supplier are not included in Inventory. n To set up a new supplier: 1. Run Manager. 2. Pull down the Inventory menu and click Supplier Setup..... 3. Click New.... 4. Type the New Name of the supplier and click Continue.... Brand List Setup Use Brand List Setup to assign different suppliers to brands of the same product type or to assign the same supplier to brands of two or more (but not all) product types. 5. Type the Address of the supplier (as you want it to appear on printed orders). 6. If you want to assign this supplier to a product type, select the product type in the Assign To field. All brands in the product type receive the supplier assignment (even if they already have a supplier assignment). Selectto assign this supplier to all brands. 7. Click OK. 15-6 Infinity Installation/Service and User Manual n To modify an existing supplier's address: 1. Select a Supplier to modify. 2. Click Modify.... 3. Type the Address. 4. Click OK. n To rename or delete a supplier: 1. Select Show All Options. 2. Click Rename.... 3. Type in the New Name of the supplier and click OK. OR 2. Click Delete. 3. Click Yes. If you delete a supplier already assigned to a brand a prompt reminds you. Click Yes to delete the supplier or No to keep it. If you proceed with the deletion, any brands with the supplier assignment will automatically be assigned the first remaining supplier in the supplier selection list. Inventory 15-7 Brand List Setup To use Inventory, each brand must be set up with container, supplier and ordering information. In Brand Wizard, you already defined default containers per product type and a default order point for all brands. In supplier setup, you assigned a supplier to selected product types. You need to verify those default entries and also enter container costs and retail prices for each brand. n To use Brand List Setup for Inventory: 1. Run Manager. 2. Pull down the Inventory menu and click Brand List Setup.... 3. Click Multiple.... Container Setup To define a new container or modify a container's size, see Container Setup in the Brands, Cocktails, Prices and Portions section. 4. On the Basic tab, select a Container, type the Container Cost and Retail Price. Container is the name of the container the brand comes in. 15-8 Infinity Installation/Service and User Manual Container Cost is the cost (to you) of each container of the brand. It's also used on both Inventory and Usage reports. Retail Price is the retail price the customer pays for each unit of measure of the brand. It's used to calculate stock value on the Container Stock report and to calculate retail value on the Cost Analysis report, the Retail Usage report and the Reconciliation report. 5. On the Inventory tab, type the Order Point and select a Supplier (if necessary). Order Point is the minimum number of containers of the brand you want in your total stock. When the number of containers falls below the order point, Inventory flags the brand to let you know it's time to re-order. This can be a partial container amount (up to two decimal points). Supplier Assignment You must assign a supplier to every brand you want to include in Inventory. Supplier is the name of the supplier of the brand. Select as the supplier for brands not included in Inventory (e.g., All-Bottle-7 and All-Bottle-15 brands). (Total Stock is entered when you set up a new brand or in Inventory Check.) 6. Click OK to save your brand list setup on both tabs. Click Cancel to exit the screen without saving. 7. Click Close to exit the Brand List Setup screen. Inventory 15-9 Inventory Options In Inventory Options, you enter the name and address of your establishment for printed orders. n To enter Inventory Options: 1. Run Manager or Report. 2. Pull down the Inventory menu and click Inventory Options.... 3. Type your Establishment name and Address (to be printed on orders). 4. Check Calculate Container Cost if you want Inventory to recalculate the container cost for each brand in an order based on its order cost. (If your order cost changes frequently, you may not want to select this option, but keep the container cost entered in Brand List Setup.) 5. Click OK to save your entries and exit. Click Cancel to exit the screen without saving. 15-10 Infinity Installation/Service and User Manual Initial Stock You must enter the initial number of containers on hand for each brand as part of Inventory setup. Your stock amounts should include all containers, both behind the bar and in the storeroom. n To enter initial stock: 1. Run Report. 2. Pull down the Inventory menu and click Initial Stock..... 3. Click Continue... after reading the note about clearing sales. 4. Click Yes to Archive and Clear Sales if you've poured any drinks since your last Archive and Clear Sales. Wait for the report to run. View, save and/or print the report and click Close to exit the View screen. Supplier Assignment Brands without an assigned supplier will not appear in this inventory list. 5. Type your current stock amounts for each brand in the Total Stock column. This includes containers behind the bar and in the store room. Partial container amounts can be entered up to two decimal places. 6. Click OK. If you leave any stock amounts at zero, a prompt reminds you. Inventory 15-11 Inventory Check Inventory Check uses only volume data that's been archived at the computer to adjust inventory. It also provides a chance to enter stock amounts from your physical inventory before generating orders. To calculate volume lost, you must take a physical inventory. However, you can run inventory check without doing a physical inventory to review stock amounts and generate orders. n To run Inventory Check: 1. Run Report. 2. Pull down the Inventory menu and click Inventory Check..... Archive and Clear Sales (Z) Infinity uses volume data from the Archive and Clear Sales report to calculate the reduction in stock amounts for each brand. If you haven't cleared sales since your last Inventory Check, you are prompted to do so before proceeding. If you've cleared sales more than once since your last Inventory Check, Infinity uses combined volume data from all of those Archive and Clear Sales reports to determine stock reduction. 3. Click Continue... after reviewing the dates of the most recent archive and inventory check. 4. Click Yes to Archive and Clear Sales if you've poured any drinks since your last Archive and Clear Sales. Wait for the report to run. View, save and/or print the report and click Close to exit the View screen. Calibration Pours Calibration pours aren't included in the volume amount in the Archive and Clear Sales report. If you've made any calibration pours since your last Archive and Clear Sales, adjust your physical inventory amounts to account for the calibration pours. 5. If you've performed a physical inventory, type any adjusted stock amounts in the Total Stock column. This includes containers behind the bar and in the store room. Partial container amounts can be entered up to two decimal places. 15-12 Infinity Installation/Service and User Manual 6. Click Continue.... If you leave any stock amounts at zero, a prompt reminds you. 7. Add or remove brands from the order by clicking or using the space bar. Brands with a total stock number below the order point are already highlighted and include the tag "ORDER NOW". Click Continue.... 8. Type a new Order Number if desired. Successive order numbers are automatically generated. Order Cost If you checked Calculate Container Cost on the Inventory Options screen, any order cost you enter here will be divided by the order quantity to determine a new container cost for the brand. If you didn't check Calculate Container Cost, the order cost has no effect on the container cost. 9. Type the Order Quantity for each brand. Once you enter a quantity for a brand, it's remembered for future orders . 10. Type the Order Cost for each brand. Once you enter a cost, it appears on every order until you change it. 11. Click Print to print a copy of the order. 12. Click OK to save the order and exit. OR If you're ordering brands from more than one supplier, click Next and repeat steps 8-12 for each order. Inventory 15-13 Orders You can modify or delete any existing orders. When you create a new order, Inventory Check prompts you to run an Archive and Clear Sales report and then adjusts all stock amounts using volume data from the report. n To create a new order: 1. Run Report. 2. Pull down the Inventory menu and click Orders.... Deliveries... Click the Deliveries... shortcut button to enter quantities delivered. Follow the steps outlined in Deliveries in this section. 3. Click New.... 4. Follow steps 3-14 of Inventory Check in this section. n To modify an existing order: 1. Select an Order number to modify. 2. Click Modify.... Remove Items Type in an Order Quantity of zero to remove any item from the order. 3. Type a new Order Quantity or Order Cost for the desired brand(s). 15-14 Infinity Installation/Service and User Manual 4. Click Print to print a copy of the order. 5. Click OK to save any changes and exit. Click Close to exit if you haven't made changes. Supplier Beer Man, Inc. 5000 Distributor Lane Anytown, USA Order Number 11 Order Date Ordered By 11/8/2000 1:58:44 PM Uptown Grill 345 Cherry Lane Anytown, USA Page of Brand Order Qty. Order Cost Bud Light 36.00 DAB 42.00 HARP 50.00 Killian’s Red 38.00 Samuel Adams 40.00 206.00 n To delete an order: 1. Select Show All Options. 2. Click Delete. 3. Click Yes. 4. Click Close to exit the Orders screen. Inventory 15-15 Deliveries Whenever stock is added to your inventory, you should enter the container quantities using the Deliveries menu option. n To enter deliveries: 1. Run Report. 2. Pull down the Inventory menu and click Deliveries.... 3. Select the Order Number of the delivery and click Continue.... Incomplete Deliveries If you don't receive a brand listed on the order, enter zero for its order quantity. This cancels the order for that brand. If the brand is expected at a later date, create a new order for the brand. 4. Type in a new Order Quantity if the delivery quantity differs from the order. 5. Type in a new Order Cost if the invoice reflects a different cost. 6. Click OK to accept the delivery with the amounts shown. This adds the received containers to the total stock and removes the order from the system. 7. Click Close to exit the Deliveries screen. 15-16 Infinity Installation/Service and User Manual Reports All Inventory reports can be run from the Inventory menu or the Advanced Reporting menu. Inventory reports are only run on the data from the most recent Inventory Check. They can't be run on data in the ECU or by archive dates. n To run Inventory reports: 1. Run Report. 2. Pull down the Inventory menu and point to Reports. Click the report name. Wait for the report to run. Sample Reports See Container Stock Report, Cost Analysis Report or Brand Information Report in the Sample Reports section for further explanation of each report. 3. Click Print to print the report. 4. Click Save As... to save the report. 5. Click Close to exit. Inventory 15-17 SECTION 16 Reports Infinity collects sales data from each ECU and calculates totals by station or group. This data can be reviewed on screen and/or on paper to help monitor inventory, track daily operations and identify potential problems. Infinity provides a broad range of reports to permit review of data from different perspectives. See the Sample Reports section for an example of each Infinity report. See the Reconciliation and Variance Reports section for help with reports that compare sales terminal data with Infinity data. You can also set up a schedule to run Infinity reports at specific intervals. See the Schedules section. This section provides help with the following tasks: Set Report Options ........................................................................ 16-2 Managing Report Files .................................................................. 16-8 Run a Current Sales Report......................................................... 16-10 Run the Most Recent Report ....................................................... 16-12 Archive and Clear Sales (Z) ........................................................ 16-14 Clear Server Sales at the ECU .................................................... 16-16 Run an Advanced Report ............................................................ 16-18 Create a Custom Report .............................................................. 16-22 Modify a Custom Report ............................................................ 16-24 Rename a Custom Report ........................................................... 16-26 Delete a Custom Report .............................................................. 16-28 Export Report Data ..................................................................... 16-30 Create a Custom Export .............................................................. 16-34 Modify a Custom Export ............................................................ 16-38 Rename a Custom Export ........................................................... 16-40 Delete a Custom Export .............................................................. 16-41 Infinity Export File Format ........................................................ 16-42 Infinity Export Templates .......................................................... 16-43 Set Report Options Report options determine the look and scope of Infinity reports. The options you select are used as the default report options for your system. Specific reports can be customized with different options using the Advanced Reporting menu if desired. If you don't change any report options in the Options menu the Berg default options are used. n To set report options: 1. Run Report. 2. Pull down the Options menu. Click Report Options.... 3. Type a Report Title. (The Berg default is Berg Infinity Report.) The title appears at the top of all reports. The report title can be the name of the business or any name you prefer. It can be up to 39 characters (letters or numbers). 4. On the General tab, select the data you want Infinity to use for reports. (The Berg default is Most Recent Archive.) Current reports on all data currently stored at the ECUs, or in other words, all data since the last time you cleared sales at the ECU(s). To run this type of report the computer must communicate with the ECU(s). 16-2 Infinity Installation/Service and User Manual Most Recent Archive reports on data from the last time you cleared sales at the ECU(s). This data is stored at the computer in the most recent archive record. (This was formerly known as Last Z.) To run this type of report the computer does not communicate with the ECU(s) or report on any data currently stored at the ECU(s). Archive Records Archive records for a specific date are only created at the computer when you archive and clear sales (Z) on that date. The archive record storage length is the amount of time the computer keeps archive records. This determines what data is available for archive reports. If your storage length is 3 months, you won't be able to run reports on any data further back than 3 months. The archive record storage length is set at the time of software installation. See Enter Data Storage and Display Options in the Configuration Options section. Weekly reports on a business week of archive records stored at the computer. (A business week is defined by the End of Week day.) The week reported on can be the current week, 1, 2 or 3 weeks ago. The archive records available at the computer depend on the number of times you cleared sales at the ECU during the specified week. (The computer looks for all archive records with dates that match the days in the specified week.) To run this type of report the computer does not communicate with the ECU(s) or report on any data currently stored at the ECU(s). Weeks Ago specifies which week's data to use for a Weekly report. 0 is the current business week (from the first day of the week to today), 1 is the business week before the current week, 2 is the week before that, etc. Monthly reports on a calendar month of archive records stored at the computer. The month reported on can be the current month or any month up to a year ago. The archive records available depend on the number of times you cleared sales at the ECU during the specified month. (The computer looks for all archive records with dates that match the days in the specified month.) To run this type of report the computer does not communicate with the ECU(s) or report on any data currently stored at the ECU(s). Months Ago specifies which month's data to use for a Monthly report. 0 is the current month (from the first day of the month to today), 1 is the month before the current month, 2 is the month before that, etc. (continued on next page) Reports 16-3 Date Range Click the drop-down arrow to see a calendar from which to choose your date. To select a number of days ago as your default option, use Date Range. Archive Reports Reports that use archive records (Most Recent Archive, Weekly, Monthly, Date Range) can only report on data you've put in the archive records during the time specified. They don't necessarily report on all sales activity for the time specified. For example, if you run a weekly report on sales from 2 weeks ago but the last time you archived and cleared sales was a month ago, there is no data in the archive records to run the weekly report. Even if you archive and clear sales from the ECU right before you try to run the weekly report, there are no archive records with the dates from 2 weeks ago. (Of course, sales information for that week is included in the archive record you just ran, but it can't be broken out into a weekly report because it wasn't archived weekly.) Date Range (when set as a default option in the Report Options screen) doesn't actually specify a specific date range to report on—it specifies the number of days before the report date you want your reports to show data for. To use Date Range as your default option, determine the number of days ago you want to report on. Subtract that number from today's date. Type the result in the From field. (If today is 1/21 and you want reports to show data for the ten days previous to the report date, the From date should be 1/11. Infinity then runs reports on archive records for the ten days previous to and including the report date. It does not include data from 1/11 once the report date is later than 1/21.) The To date can't be changed to any date but today in Report Options. The archive records available depend on the number of times you cleared sales at the ECU during the specified days. (The computer looks for all archive records with dates that match the specified days.) To run this type of report the computer does not communicate with the ECU(s) or report on any data currently stored at the ECU(s). 5. Type the End of Day time. (The Berg default is 12:00 AM.) End of Day is the hour that marks the end of your business day (e.g 2:00 AM). Reports reflect the date the business day started. For example, if you ask for data from July 30, this will include data archived from 2:00:01 AM July 30 until 2:00 AM July 31. (12:00 PM is noon and 12:00 AM is midnight). 6. Select the End of Week day. (The Berg default is Sunday.) End of Week is the day that marks the end of your business week. This is used for weekly reports. 16-4 Infinity Installation/Service and User Manual 7. Click the Sort tab. 8. Select how Infinity sorts brand names on reports. (The Berg default is Normal Sort.) The sort does not determine subtotals–it just specifies how brand names are listed. Normal Sort provides a combined alphabetical list of all brands followed by an alphabetical list of cocktails. Sort by Product Type provides an alphabetical list of brands for each product type (liquor, wine, mixer, beer) followed by an alphabetical list of cocktails. Sort by ECU Type provides al list of all brands poured at Infinity ECUs followed by an alphabetical list of all brands poured at TAP 1 ECUs, then 1544 Infinity ECUs. Separate by Archive Date separates sales for each brand by archive dates. This option is only available on weekly, monthly or date range reports. The archive dates that appear on the report are the dates you cleared sales at the ECU. Each separate archive and clear sales (Z) report you've run appears on a different line (if the brand had sales for that report). 9. Click the Select Categories tab. 10. Select the Product Type, the Pour Type, and the ECU Type to include in reports. (The Berg defaults are All.) (continued on next page) Reports 16-5 Product Types include Beer, Liquor, Wine, Mixer, Cocktail, Other and All. If you select a product type other than All, only sales data for that product type appears on reports. Pour Types include Charged, Complimentary, Canceled and All. ECU Types include Infinity, TAP 1, 1544 Infinity and All. 11. Select Suppress Zeroes to eliminate any lines in a report that show zero in every column. (This is the Berg default.) 12. Click the Define Shifts tab. Shift definitions are optional and are used to display sales data by shifts in an Hourly Sales (X4) report. If you define shifts, all sales from an entire shift are reported on one line Shift definitions are only used by the Hourly Sales (X4) Report. 16-6 Infinity Installation/Service and User Manual in the report (rather than sales being reported for each hour). See the sample Hourly Sales (X4) Report in this section for more details about the report. 13. Type the Begin and End time of each shift. (There is no Berg default.) Shift 1 is the first shift of a business day. Type the hour, a space and am or pm (e.g. 2 am). You can also use 24 hour notation. You can't enter minutes. Make sure shift times don't overlap. 14. Click the Fonts tab. Berg Font Defaults The font defaults have been chosen to work well with the greatest range of printers. You should change the defaults only if it's necessary to get a good-looking report with your printer. If you choose MS Sans Serif, the Zoom buttons on the View screen will be disabled. 15. Select the Font Name, the Font Size, and the Line Spacing to use in all reports. Font Names include MS Sans Serif, Arial, Times New Roman, Courier New and Courier. Select the font you prefer for reading your reports. (The Berg default is Arial.) Font Sizes include 8 and 9. (The Berg default is 8.) Line Spacing determines the space between each line of data in a report. Options include Single Spacing, One and A Half Lines and Double Spacing. (The Berg default is One and A Half Lines.) 16. To load the Berg defaults for all tabs and the report title click Load Defaults. 17. Click OK to save the entries on all tabs and exit the Report Options screen. Or click Cancel to exit without saving any changes. Reports 16-7 Managing Report Files When you run an Infinity report, you can save a copy of it in a computer file. You can then open or delete any of your report files. n To save an Infinity report to a file: 1. Run the report. See Run a Current Sales Report or Run an Advanced Report in this section. 2. With the report in the View screen, click Save As.... 3. Select the Save in: folder for the report. 4. Type a File name: for the report. Choose a name that easily distinguishes this report file from other report files. You don't need to type the file extension (.rpt). 5. Click Save. The report is saved using the formatting information of the current default printer. If you open the file and print it later, it will only print well on that default printer. 16-8 Infinity Installation/Service and User Manual n To open a saved Infinity report file: You can also click on the report file name in Windows and it will start the Report program and display the report in the View screen. 1. Select Advanced Reporting | Advanced Report... to access the Reports screen OR run a report to access the View screen. 2. Click Open.... 3. Select the Look in: folder of the report file. 4. Double-click the name of the report OR type the report name and click Open. n To delete a saved Infinity report file: You can also delete report files as you would delete any other file in Windows. 1. Select Advanced Reporting | Advanced Report... to access the Reports screen. 2. Click Delete. 3. Select the Look in: folder of the report file. 4. Double-click the name of the report OR type the report name and click Open. Reports 16-9 Run a Current Sales Report Current sales reports show sales data currently stored at the ECU(s) or in other words, all data accumulated since the last time you cleared sales at the ECU. Infinity provides a convenient way to access four reports with the Current Sales menu. They are: Sales Totals (X1), Sales By Price Levels (X2), Detailed Sales (X3), and Hourly Sales (X4). For a description of each sales report see the Sample Reports section. The report options entered in the Options menu are used when you run a report with the Current Sales menu (with the exception of data type which is Current regardless of the data type you selected in the Options menu). n To run a current sales report: 1. Run Report. 2. Pull down the Current Sales menu. Click the name of the report you want to run. 3. Select the Station/Group. 4. Click Run to run the report. Never turn off or restart your computer while the report is running or sales data may be lost. Wait while the data is retrieved from the ECU(s). The time it takes to run the report is determined by the amount of sales activity and the number of ECUs in the station or group. 16-10 Infinity Installation/Service and User Manual l You can resize the View window and Infinity remembers the size you set. The Page Up and Page Down keys and the up and down arrow keys on your keyboard can be used to move around the report. If the report is longer than one page, use the four page navigation buttons on the screen to select the Next, First, Previous or Last page of the report. If you try to close the View screen without printing or saving the report, a prompt gives you a chance to cancel so you can save or print the report. See Managing Report Files in this section for help saving, opening and deleting Infinity report files. 5. View the report in the View screen using the scroll bars and Zoom In and Zoom Out buttons. (The Zoom buttons are disabled if you've chosen MS Sans Serif or Courier as the font for your report.) You can maximize the window by double-clicking the title bar. 6. To save the report to a file click Save As.... Enter the file name and click Save. 7. To print the report click Print. You'll be prompted to select a printer. The printer you select becomes your default printer for all programs running under Windows. If the report has multiple pages you can also select a page range. 8. Click Close to exit the View screen. 9. Click Close to exit the Current Sales report screen. Note q You can also run a current sales report using the Advanced Reporting menu. This is useful if you want to set specific options for a current sales report. See Run an Advanced Report in this section. Reports 16-11 Run the Most Recent Report You can view (and print) the last report run on your system using this convenient menu option. You select this feature using the Current Sales menu but "Most Recent" refers to the last report of any kind run on your system. n To run the most recent report: 1. Run Report. 2. Pull down the Current Sales menu. Click Most Recent Report.... Open... Click Open... to view a report previously saved to a file. 3. View the report in the View screen using the scroll bars and Zoom In and Zoom Out buttons. (The Zoom buttons are disabled if you've chosen MS Sans Serif as the font for your report.) You can maximize the window by double-clicking the title bar. 16-12 Infinity Installation/Service and User Manual 4. To save the report to a file click Save As.... Enter the file name and click Save. 5. To print the report click Print. You'll be prompted to select a printer. The printer you select becomes your default printer for all programs running under Windows. If the report has multiple pages you can also select a page range. 6. Click Close to exit the View screen. Reports 16-13 Archive and Clear Sales (Z) When you archive and clear sales at selected ECUs you reset all totals at the ECUs to zero and send the data to archive records at the computer. (This was called a Z report in earlier versions of Infinity.) The sales you clear from the ECU are shown on a Current Sales Totals/Clear Sales report which is identical to a Current Sales Totals (X1) report except running the report zeros out the ECU. See the sample Current Sales Totals/Clear Sales (Z) Report in the Sample Reports section for help with the data on the report. The archive records sent to the computer are stored for the length of time you selected under Data Storage and Display Options during Infinity installation. n To archive and clear sales (Z): 1. Run Report. 2. Pull down the Clear Sales menu. Click Archive and Clear (Z).... Server ID Sales If you have server ID select Check Server Sales to be informed of current server sales data at the ECU(s). 3. Select the Station/Group. 4. Click Run to archive and clear sales at all ECUs in the selected station or group. 5. Click OK to confirm the clearing of sales or click Cancel to exit the process. You should clear server sales before clearing ECU sales if you want a report on server data. Sales data organized by server is not included on a Current Sales Total/Clear Sales report and is not archived at the computer. Wait while the data is retrieved from the ECU(s). The time it takes is determined by the amount of sales activity and the number of ECUs in the station or group. Never turn off or restart your computer while data is being retrieved or the data may be lost. 16-14 Infinity Installation/Service and User Manual 6. View the report in the View screen using the scroll bars and Zoom In and Zoom Out buttons. (The Zoom buttons are disabled if you've chosen MS Sans Serif or Courier as the font for your report.) You can maximize the screen by double-clicking the title bar. 7. To save the report to a file click Save As.... Enter the file name and click Save. 8. To print the report click Print. You'll be prompted to select a printer. The printer you select becomes your default printer for all programs running under Windows. If the report has multiple pages you can also select a page range. 9. Click Close to exit the View screen. 10. Click Close to exit the Archive and Clear Sales (Z) screen. Reports 16-15 Clear Server Sales at the ECU This report is only available if you've enabled Server ID. When you clear server sales at selected ECUs you reset all totals for selected servers at the ECUs to zero. The cleared server sales are not sent to archive records at the computer—the printed report is your only record of the sales by server. Clearing server sales generates a Current Server Summary/Clear Server report which is identical to a Current Server Summary report except running this report zeros out the ECU. See the sample Server Summary/Clear Server Sales (Z) Report in the Sample Reports section for help with the data on the report. n To clear server sales at the ECU: 1. Run Report. 2. Pull down the Clear Sales menu. Click Server Clear (Z).... 3. Select the Station/Group. 4. Select the server or select All. 5. Click Run to clear server sales for the selected server(s) at all ECUs in the selected station or group. Wait while the data is retrieved from the ECU(s). The time it takes is determined by the amount of sales activity and the number of ECUs in the station or group. Never turn off or restart your computer while data is being retrieved or the data may be lost. 6. View the report in the View screen using the scroll bars and Zoom In and Zoom Out buttons. You can maximize the screen by double-clicking the title bar. 16-16 Infinity Installation/Service and User Manual 7. To save the report to a file click Save As.... Enter the file name and click Save. 8. To print the report click Print. You'll be prompted to select a printer. The printer you select becomes your default printer for all programs running under Windows. If the report has multiple pages you can also select a page range. 9. Click OK. 10. Click Close to exit the View screen. 11. Click Close to exit the Clear Server Sales (Z) screen. Reports 16-17 Run an Advanced Report Infinity offers several reports in addition to those in the Current Sales and Clear Sales menus. These reports and any custom reports you create are run using the Advanced Reporting menu. For a description of all Infinity reports see the Sample Reports section. n To run an advanced report: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Advanced Reports.... Load Defaults Click Load Defaults to use your default report options. Selecting a different report always reloads the default options. Open.../Delete See Managing Report Files in this section for help saving, opening and deleting Infinity report files. 3. Select the Report you want to run. The list includes any custom reports you've created. 4. Select Show All Options if you want to see additional options available for the report. 5. Select the Station/Group for which you want to run the report. Custom Reports The options you select for an advanced report are not used by the Schedule program. If you want to run a report with specific options using a schedule, see Create a Custom Report in this section. 6. Select options on the General, Sort and Select Categories tabs if you want to change options for this report only. See Set Report Options in this section for a description of all options. If you don't change any options, the default report options set up for your system are used to run the report. If you want to load your system defaults on all tabs click Load Defaults. Some options are not available for all reports. 16-18 Infinity Installation/Service and User Manual Show Archives When Show All Options is checked, you can click Show Archives to see a list of archive dates. If you select a monthly or weekly date range, all the archive dates involved will be highlighted. You can select archive records directly from the list as long as they are consecutive. The report will show the dates and times of the first and last records. The total count of archive records selected is shown in the status bar at the bottom of the screen. To select a Date Range, type in the From Date and To Date. OR Click the drop-down arrow to see calendars to help you choose a date. 7. To send the report directly to a printer, click Print. The printer you select becomes your default printer for all programs running under Windows. If the report has multiple pages you can select a page range. Wait while the report is run. The time it takes to run the report is determined by the amount of sales activity and the number of ECUs in the station or group. Never turn off or restart your computer while the report is running or sales data may be lost. (continued on next page) Reports 16-19 8. To view the report on the screen, click View. Wait while the report is run. The time it takes to run the report is determined by the amount of sales activity and the number of ECUs in the station or group. Never turn off or restart your computer while the report is running or sales data may be lost. You can resize the View window and Infinity remembers the size you set. The Page Up and Page Down keys and the up and down arrow keys on your keyboard can be used to move around the report. If the report is longer than one page, use the four page navigation buttons on the screen to select the Next, First, Previous or Last page of the report. Open... Click Open... to view a report previously saved to a file. 9. View the report in the View screen using the scroll bars and Zoom In and Zoom Out buttons. (The Zoom buttons are disabled if you've chosen MS Sans Serif or Courier as the font for your report.) You can maximize the window by double-clicking the title bar. 10. To save the report to a file click Save As.... 16-20 Infinity Installation/Service and User Manual Save to a File If you try to close the View screen without printing or saving the report, a prompt gives you a chance to cancel so you can save or print the report. Saved report files can be opened by clicking Open on the View screen or the Reports screen. Or, you can click on the report file name in Windows and it will start the Report program and display the report in the View screen. Enter the file name and click Save. 11. To print the report click Print. When you save a report, you save it using the formatting information of the current default printer. If you open the file and print it later, it will only print well on that default printer. Delete report files by clicking Delete on the Reports screen. The printer you select becomes your default printer for all programs running under Windows. If the report has multiple pages you can select a page range. 12. Click Close to exit the View screen. 13. Click Close to exit the Reports screen. Reports 16-21 Create a Custom Report You can create your own custom reports using the report options available in Infinity. This is especially helpful if there are several report options you change each time you run a certain report. You can set those options once, save the report with its own name and never have to set the options again. A custom report can be run from the Custom Reports screen, the Advanced Reports screen or by including the report in a schedule. Custom reports can be renamed or deleted if you choose. n To create a custom report: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Reports.... 3. Click New.... 4. Type the New Name of your custom report. It can be up to 19 characters. 5. Click Continue.... 16-22 Infinity Installation/Service and User Manual 6. Select the name of the report you want to customize from the Based On list. The Based On list contains standard reports and does not include other custom reports you may have created. 7. Select the name of the Station/Group. 8. Select the options on the General, Sort and Select Categories tabs that you want for your report. Some options are not available for all reports. See Set Report Options in this section for a description of the options. 9. Click OK to save the customized report. The report is saved and the new name is added to the report list. View... Click View... to run any custom report you've created. 10. Click Close to exit the Custom Reports screen. Reports 16-23 Modify a Custom Report You can make changes to any custom report you have created. If you want to change the name of a custom report, see Rename a Custom Report in this section. n To modify a custom report: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Reports.... View... Click View... to run any custom report you've already created. 3. Select the Report you want to modify. 3. Click Modify.... 16-24 Infinity Installation/Service and User Manual 4. Make any modifications to the name of the Station/Group, the Based On report, and any options on the General, Sort and Select Categories tabs. Some options are not available for all reports. See Set Report Options in this section for a description of the options. 5. Click OK. The selected report, the selected station or group and all the selected options are saved. 6. Click Close to exit the Custom Reports screen. Reports 16-25 Rename a Custom Report If you have already created a custom report and you want to change only its name, use this procedure. If you want to change the options you've set for a custom report, see Modify a Custom Report in this section. n To rename a custom report: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Reports.... 3. Select the name of the Report you want to rename. 4. Select Show All Options. Click Rename.... 16-26 Infinity Installation/Service and User Manual 6. Type the New Name of your custom report. It can be up to 19 characters. 7. Click OK. The report is saved with the new name. 8. Click Close to exit the Custom Reports screen. Reports 16-27 Delete a Custom Report You can delete any custom reports you have created. n To delete a custom report: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Reports.... 3. Select the name of the Report you want to delete. 4. Select Show All Options. 5. Click Delete. 16-28 Infinity Installation/Service and User Manual 6. Click Yes to confirm the deletion. The report is deleted from the list. 7. Click Close to exit the Custom Reports screen. Reports 16-29 Export Report Data You can export report data from Infinity archive records or current sales data in the ECUs to other software applications. To do this the report must be copied to a file in a form the other software can import. Check the documentation of your other software applications for help with importing data. n To export report data: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Export.... 3. Select Show All Options if you want to see additional options available for the export. 4. Select the name of the Station/Group. 5. Select options on the General and Select Categories tabs if you want to change options for this export only. See Set Report Options in this section for a description of the options. If you don't change any options the default report options set up for your system are used. If you want to load your system defaults on all tabs click Load Defaults. Some options are not available for all reports. Date Range (when set in the Export screen) reports on archive data from a specified date to a specified date. 16-30 Infinity Installation/Service and User Manual Show Archives When Show All Options is checked, you can click Show Archives to see a list of archive dates. If you select a monthly or weekly date range, all the archive dates involved will be highlighted. You can select archive records directly from the list as long as they are consecutive. The report will show the dates and times of the first and last records. The total count of archive records selected is shown in the status bar at the bottom of the screen. 6. Select Detailed or Summary for the type of report data to export. Date Range Click the drop-down arrow to see a calendar from which to choose your date. Detailed provides a breakdown of brand sales by portion size (as in a detailed sales report). You can't select Detailed for Weekly, Monthly or Date Range exports unless you select Detailed Info for quantity of stored data under Data Storage and Display Options. (See Enter Data Storage and Display Options in the Configuration Options section.) You can select Detailed for Current or Most Recent Archive exports regardless of what is set under Data Storage and Display Options. Summary does not provide portion size breakdown (as in a sales summary report). 7. Type the Export Char. The export character (or export delimiter) is a character used to separate fields of information in the export file. The default is a comma (,). You should enter the export character required by the importing software application. (continued on next page) Reports 16-31 'HIDXOW)LOH )LOH 1DPH 'HVFULSWLRQ FXUBIXOOW[WDQG FXUUHQWGHWDLOHG PL[ H[SRUWV FXUBVXPW[WDQG FXUUHQWVXPPDU\ PL[ H[SRUWV ]BIXOOW[WDQGPL[ DUFKLYHGHWDLOHG PRVWUHFHQW H[SRUWV ]BVXPW[WDQG PL[ DUFBIXOOW[WDQG PL[ PRVWUHFHQW The File Name field on the Export screen displays the default file name for the export file. Each export you run creates 2 files--one with a .txt extension for brand data, and another with the same filename with a .mix extension for cocktail data. The default file name changes according to your selection of options. See the table of default filenames. DUFKLYHVXPPDU\ H[SRUWV ZHHNO\PRQWKO\ DQGGDWHUDQJH GHWDLOHGH[SRUWV ZHHNO\PRQWKO\ DUFBVXPW[WDQG DQGGDWHUDQJH PL[ VXPPDU\ 8. To export using the default export File Name, click Run. H[SRUWV Variable File Names You can use a variable string as a file name. See Variable File Names in Create a Custom Export in this section. Wait while the export file is created. The time it takes is determined by your sales activity, the size of the station or group and whether you're exporting current or archive data. Never turn off or restart your computer while the file is being created or sales data may be lost. OR 9. To give the export file a new name click Save As.... 16-32 Infinity Installation/Service and User Manual If you don't want an export file to replace an earlier one with the same name, you should give each export file you create a unique name. 10. Select the directory or folder to Save in. Type a File name for the file and click Save. Wait while the export file is created. 11. Click Close to exit the Export screen. Notes q If you need information about the Infinity export file format (such as field names, types and widths) click View Formats. See Infinity Export File Format in this section. q Four spreadsheet templates for the data in an Infinity export file are included with your software. You can use these templates to place Infinity data in typical spreadsheet applications. See Infinity Export Templates in this section. Reports 16-33 Create a Custom Export A custom export gives you the chance to specify your own export parameters and save them with a unique name. You can then include the custom export in a schedule. n To create a custom export: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Exports.... 3. Click New.... 4. Type the New Name of your custom export. It can be up to 19 characters. 5. Click Continue.... 6. Select the name of the Station/Group. 7. Select options on the General and Select Categories tabs if you want to change options for this export only. See Set Report Options in this section for a description of the options. If you don't change any options the default report options set up for your system are used. If you want to load your system defaults on all tabs click Load Defaults. Some options are not available for all reports. 16-34 Infinity Installation/Service and User Manual Date Range (when set in the Export screen) reports on archive data from a specified date to a specified date. 'HIDXOW)LOH )LOH 1DPH 'HVFULSWLRQ FXUBIXOOW[WDQG FXUUHQWGHWDLOHG PL[ H[SRUWV FXUBVXPW[WDQG FXUUHQWVXPPDU\ PL[ H[SRUWV ]BIXOOW[WDQGPL[ DUFKLYHGHWDLOHG PRVWUHFHQW H[SRUWV ]BVXPW[WDQG PL[ DUFBIXOOW[WDQG PL[ PRVWUHFHQW DUFKLYHVXPPDU\ H[SRUWV ZHHNO\PRQWKO\ DQGGDWHUDQJH GHWDLOHGH[SRUWV ZHHNO\PRQWKO\ DUFBVXPW[WDQG DQGGDWHUDQJH PL[ VXPPDU\ H[SRUWV 8. Select Detailed or Summary for the type of report data to export. Detailed provides a breakdown of brand sales by portion size (as in a detailed sales report). You can't select Detailed for Weekly, Monthly or Date Range exports unless you select Detailed Info for quantity of stored data under Data Storage and Display Options. (See Enter Data Storage and Display Options in the Configuration Options section.) You can select Detailed for Current or Most Recent Archive exports regardless of what is set under Data Storage and Display Options. Summary does not provide portion size breakdown (as in a sales summary report). The File Name field on the Export screen displays the default file name for the export file. Each export you run creates 2 files--one with a .txt extension for brand data, and another with the same filename with a .mix extension for cocktail data. The default file name changes according to your selection of options. See the table of default filenames. 9. To give the export file a new name click Save As.... (continued) Reports 16-35 If you don't want an export file to replace an earlier one with the same name, you should give each export file you create a unique name. 10. Select the directory or folder to Save in. Type a File name for the file and click Save. To use a variable string as a file name, see the list on the next page. 11. To save the custom export you've created click OK. 12. To run the custom export click Run on the Custom Exports screen. Wait while the export file is created. The time it takes is determined by your sales activity, the size of the station or group and whether you're exporting current or archive data. Never turn off or restart your computer while the file is being created or sales data may be lost. 13. Click Close to exit the Custom Export screen. Notes q If you need information about the Infinity export file format (such as field names, types and widths) click View Formats. See Infinity Export File Format in this section. q Four templates for the data in an Infinity export file are included with your software. You can use these templates to place Infinity data in typical spreadsheet applications. See Infinity Export Templates in this section. 16-36 Infinity Installation/Service and User Manual Variable File Names You can use the following strings to substitute for the export file name. Note that these substitutions are for the date the export is run, not the date(s) of the archives being exported. {dd} - day of the month, e.g., 13 {ddd} - day of the week, short format, e.g., Tue {dddd} - day of the week, full name, e.g., Tuesday {mm} - two digit month number, e.g., 10 (for October) {mmm} - name of the month short format, e.g., Oct {mmmm} - name of the month, full name, e.g., October {y} - day of the year, e.g., 355 for Dec.21 {yy} - two digit year, e.g., 00 {yyyy} - four digit year, e.g., 2000 {#} - first number to make the file name unique If brackets do not match up or do not contain the strings above, they are left intact (as part of the file name). Examples: exp{ddd}.txt = exptue.txt {dd}{mmm}{yy}.txt = 13oct98.txt {dd{xxx}.txt = {dd{xxx}.txt (brackets don't match up) Reports 16-37 Modify a Custom Export You can make changes to any custom export you've created. If you want to change the name of a custom report, see Rename a Custom Export in this section. n To modify a custom export: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Exports.... 3. Select the Export you want to modify. 3. Click Modify.... 4. Make any modifications to the name of the Station/Group and any options on the General and Select Categories tabs. 16-38 Infinity Installation/Service and User Manual Some options are not available for all exports. See Set Report Options in this section for a description of the options. 5. Click OK. The selected export, the selected station or group and all the selected options are saved. 6. Click Close to exit the Custom Exports screen. Reports 16-39 Rename a Custom Export If you've already created a custom export and you want to change only its name, use this procedure. If you want to change the options you've set for a custom export, see Modify a Custom Export in this section. n To rename a custom export: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Exports.... 3. Select the name of the Export you want to rename. 4. Select Show All Options. Click Rename.... 6. Type the New Name of your custom export. It can be up to 19 characters. 7. Click OK. The export is saved with the new name. 8. Click Close to exit the Custom Exports screen. 16-40 Infinity Installation/Service and User Manual Delete a Custom Export You can delete any custom exports you have created. n To delete a custom export: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Custom Exports.... 3. Select the name of the Export you want to delete. 4. Select Show All Options. 5. Click Delete. 6. Click Yes to confirm the deletion. The export is deleted from the list. 7. Click Close to exit the Custom Exports screen. Reports 16-41 Infinity Export File Format Infinity provides a printout of the format used in all export files. The file format shows the field names, types, column widths, etc. of the data in an Infinity export file. To print a four page file format click View Formats on the Export screen. See Export Report Data in this section. Detailed Format Detailed Format outlines items contained in an export file if you select a Detailed report. The format includes a Detailed Brand Format (which is always a .txt file) and a Detailed Cocktail Format (which is a .mix file). Summary Format Summary Format outlines items contained in an export file if you select a Summary report. The format includes a Summary Brand Format (which is always a .txt file) and a Summary Cocktail Format (which is a .mix file). Field Name The Field Name column lists the fields of information contained in the export file. The fields are listed in the order they appear in the file. The fields are separated in the export file by the export character (or delimiter). Type Max Width Dec The Type column displays whether each field is a C (character) or N (number) type. The data in all C type fields is surrounded by quotes in the export file. The Max Width column lists the maximum number of characters in each field of the export file. The Dec column lists the decimal precision, or number of places to the right of the decimal for all N type fields. All price decimals in Infinity are determined by the currency format setting in Windows. All volume decimals are determined by the volume units selected for Infinity. (See Enter Unit of Measure and Cost Format in the Configuration Options section.) Ounces =2 decimal places, Liters=4 decimal places, centiliters=2 decimal places, milliliters/cubic centimeters=1 decimal place. 16-42 Infinity Installation/Service and User Manual (This is page 1 of the multiple page export format printout.) Reports 16-43 Infinity Export Templates Infinity provides four templates you can use to place Infinity export files in other software applications. Each of the four templates comes in a .WK3 format (for most spreadsheets). These templates provide column headers and set appropriate column widths for Infinity export file data. See the documentation of the importing software for help with opening and placing the templates in other applications. The template files are located in your main Infinity directory or folder. branddet.WK3 Use this template for: cur_full.txt files (detailed current reports) z_full.txt files (detailed most recent archive reports) arc_full.txt files (detailed archive reports) brandsum.WK3 Use this template for: cur_sum.txt files (summary current reports) z_sum.txt files (summary most recent archive reports) arc_sum.txt files (summary archive reports) cktldet.WK3 Use this template for: cur_full.mix files (detailed current cocktail reports) z_full.mix files (detailed most recent archive cocktail reports) arc_full.mix files (detailed archive cocktail reports) cktlsum.WK3 Use this template for: cur_sum.mix files (summary current cocktail reports) z_sum.mix files (summary most recent archive cocktail reports) arc_sum.mix files (summary archive cocktail reports) 16-44 Infinity Installation/Service and User Manual
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