BERG Division of DEC ABID1 All-Bottle ID System (Liquid Dispensing Unit) User Manual Infititl4
BERG COMPANY Division of DEC International, Inc. All-Bottle ID System (Liquid Dispensing Unit) Infititl4
Contents
User Manual Part 5
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| Document ID | 141570 |
| Application ID | 9mm0wKYIYnMjUFQaZ0pdlw== |
| Document Description | User Manual Part 5 |
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| Document Type | User Manual |
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| Filesize | 199.67kB (2495900 bits) |
| Date Submitted | 2001-03-26 00:00:00 |
| Date Available | 2001-05-24 00:00:00 |
| Creation Date | 2001-03-05 14:43:52 |
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| Document Lastmod | 2001-03-05 14:45:57 |
| Document Title | Infititl4 |
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SECTION 17 Reconciliation and Variance Reports The sales data generated by Infinity can be used to ring up drinks at a sales terminal using Berg's Interface program. This ensures zero variance between Infinity's data and that of the sales terminal. However, if you're not using Interface, you can check for variances between Infinity's sales data and the sales data from a sales terminal using either the Variance or Reconciliation report. The Variance report starts with Infinity's sales totals for each product and compares them with the sales collected at the sales terminal for each Infinity product (including cocktails). You enter the sales terminal's collected sales for each Infinity product when you run the report. The report lists Infinity products and shows the sales comparisons, any variance, and the percent of variance. The Reconciliation report starts with PLU information (from a sales terminal data file) and compares that data with Infinity's data using either volume amounts or sales amounts. The report lists Infinity brands (no cocktails), shows any difference in the sales terminal's sales or implied volume and Infinity's sales or monitored volume and computes any variance. This report requires previous setup tasks (entering PLUs, entering a price per unit, defining a sales terminal data file), but does not require input when you run the report. It can also be included in a schedule. This section provides help with the following tasks: Run a Variance Report .................................................................. 17-2 Before You Run a Reconciliation Report ...................................... 17-4 About PLU Recipes ...................................................................... 17-6 Create and Assign a PLU Recipe .................................................. 17-8 Sales Terminal Data File ............................................................. 17-10 Run a Reconciliation Report ....................................................... 17-12 Run a Variance Report To run this report you must enter the sales collected at the sales terminal for each brand in the report. The software then calculates the difference between the sales recorded at the ECU and the sales recorded at the sales terminal. Any difference in the two amounts is shown and also figured as a percentage. See Variance Report in the Sample Reports section for a complete description of this report. n To run a Variance report: 1. Run Report. 2. Pull down the Advanced Reporting menu. Click Advanced Reports.... See Set Report Options in the Reports section for a description of all options. If you don't change any options, the default report options set up for your system are used to run the report. If you want to load your system defaults on all tabs click Load Defaults. Some options are not available for all reports. Date Range (when set in the Reports screen) reports on archive data from a specified date to a specified date. 3. Select Variance Report. 4. Select Show Details if you want to see additional options available for the report. 5. Select the Station/Group for which you want to run the report. 6. Click Show Archives to see a list of archive dates. 7. Select options on the General, Sort and Select Categories tabs if you want to change options for this report only. 8. Click View to run the report and view it on the screen OR Click Print to run the report and send it to the printer without viewing. 17-2 Infinity Installation/Service and User Manual Wait while the report is run. The time it takes to run the report is determined by the amount of sales activity and the number of ECUs in the station or group. Never turn off or restart your computer while the report is running or sales data may be lost. 9. Type the Collected sales for each product assigned to dispensers in the station or group. "Collected sales" means the actual money taken in for the product as shown on a sales terminal report. You can resize the View window and Infinity remembers the size you set. The Page Up and Page Down keys and the up and down arrow keys on your keyboard can be used to move around the report. If the report is longer than one page, use the four page navigation buttons on the screen to select the Next, First, Previous or Last page of the report. 10. Click OK. 11. If you view the report on the screen click Print if you want to print a copy. Click Close to exit the View screen. 12. Click Close to exit the Reports screen. Reconciliation and Variance Reports 17-3 Before You Run a Reconciliation Report The Reconciliation report starts with PLU information (from a sales terminal data file) and compares that data with Infinity's data using either volume amounts or sales amounts. Once you perform one-time setup tasks, you can run the Reconciliation report as you would any other report. You must get a data file from the sales terminal and define its parameters in Infinity. You need to enter PLUs in Infinity for all brands and cocktails and you may need to create PLU "recipes". You also need to enter a price per unit for each of your brands. After setup, you can run the Reconciliation report any time or include it in a Schedule. n Before you run a Reconciliation report: 1. Enable the report feature when you install the software or by accessing Configuration options. See Enable Reconciliation Report in the Configuration Options section. Enter the retail price per unit as accurately as you can since the Reconciliation report uses this number to compute the retail value lost. If your prices and portions for a specific brand do not have the same unit price (e.g., 8 oz sells for $2 or .25 per oz while 12 oz sells for $3.50 or .29 per oz) enter an average price per unit (e.g., .27). 2. Enter a price per unit for each of your brands. This is the retail price the customers pay. See Add A Brand in the Brands, Cocktails, Prices and Portions section. 3. Enter PLUs for all your prices and portions. See Assign PLUs to Brands and Cocktails in the Advanced Brand Operations section. 17-4 Infinity Installation/Service and User Manual 4. If necessary, create PLU "recipes" and list them on the ECU's "PLU Recipe" tab for the sole purpose of determining volume on the Reconciliation report. See About PLU Recipes and Create and Assign a PLU Recipe in this section. 5. Learn the parameters of the sales data file generated by the sales terminal. Establish where Infinity will find the file. Enter these Reconciliation options in Infinity. See Sales Terminal Data File in this section. 6. Run the report or include the report in a schedule. See Run a Reconciliation Report in this section or Define Schedule Actions in the Schedules section. Reconciliation and Variance Reports 17-5 About PLU Recipes Review these topics if you have questions about PLU recipes. What is a PLU Recipe? Why do I need a PLU Recipe? A PLU “recipe” defines the PLU of a particular product and specifies the portion amounts of the ingredients in the product. Infinity doesn’t use a PLU recipe to pour the product. A PLU recipe’s sole purpose is to provide PLU and portion information to compute volume on a Reconciliation report. PLU recipes are never sent to the ECUs. You only need to create PLU recipes if: Cross-Cocktails Cross-cocktails combine ingredients from All-Bottle-7 and Laser dispensers. All brands for a cross-cocktail must appear on the same ECU. How do I create a PLU Recipe? you want to run a Reconciliation report AND your sales terminal uses PLUs you can't define in Infinity without a PLU recipe. For example, if you've assigned names such as "Well", "Call", "Premium", etc. to your All-Bottle codes in Infinity, each Well drink (of the same size and price level) has the same PLU in Infinity. However, your sales terminal may use separate PLUs for each brand of All-Bottle Well liquor. You need to create a different PLU recipe for each Well brand that defines the PLU used for that brand by the sales terminal and specifies "Well" as the ingredient. Other examples include TAP 1 cocktails, All-Bottle cocktails and cross-cocktails. You may have a PLU for a "Black & Tan" beer cocktail at the sales terminal, but you can't define beer cocktails in Infinity. So you create a PLU recipe in Infinity for "Black & Tan" that defines the PLU used by the sales terminal and specifies the portion amounts of the ingredients in the drink. You haven't created a new cocktail for Infinity to pour, you've just told Infinity which brands (and how much of each) to include in the Reconciliation report. You create a PLU recipe the same way you create a cocktail recipe. You then list the recipe on a PLU Recipe tab for the ECU. For step-by-step instructions, see Create and Assign a PLU Recipe in this section. 17-6 Infinity Installation/Service and User Manual What is the difference between a PLU Recipe and a Cocktail Recipe? How many PLU recipes can I assign to an ECU? How is a PLU Recipe used? A cocktail recipe is sent to the ECU and used to pour cocktails. PLU recipes are never sent to the ECU and are never used to pour drinks. Cocktail recipe names appear on system reports. PLU recipe names never appear on system reports. The default number of PLU recipes that can be assigned to an ECU is 50. If you assign 50, the number available becomes 100 (for all ECUs). The number continues to increase as you need it depending on your system's capacity to process and store the recipes. When you run a Reconciliation report, Infinity uses the PLUs and PLU recipes you've entered to compare the volume rung at the sales terminal with the volume monitored by Infinity. The names of any PLU recipes you've created do not appear in the report. Infinity only uses the PLU recipe to determine a drink's ingredients and then computes volumes for the ingredients. You won't see the individual names of your All-Bottle "Well" brands on the report. You'll see "Well" with the total volume of all "Well" pours. You won't see the names of beer cocktails, All-Bottle cocktails or cross-cocktails, but the volume of the brands poured in those cocktails will be included in the total volume listed for the brands. Reconciliation and Variance Reports 17-7 Create and Assign a PLU Recipe PLU recipes are similar to cocktail recipes; you create them the same way and then list them on a PLU Recipe assignment tab for each ECU. However, PLU recipes are not sent to the ECU. The recipe is only used to determine the total volume of the recipe's ingredients on a Reconciliation report. See also Before You Run a Reconciliation Report and About PLU Recipes in this section. n To create and assign a PLU recipe: 1. Run Manager. 2. Pull down the Pouring menu and click Prices and Portions.... 3. Select Cocktail as the Product Type and click New Brand.... 4. Type in the name of your PLU recipe and click OK. 5. Click Modify.... 6. On the Define tab, select a brand in the Brand List that is an ingredient in the PLU recipe and clickBrand Name Count Container Page 1 Printed On: 3/1/2001 At 10:41:56 AM Status Stock Cost Stock Value Absolut 2.78 Liter 27.80 282.04 Aperitif 4.00 Liter 24.00 270.54 Bacardi 4.70 Liter 47.00 476.83 Bacardi 151 2.67 Liter 32.04 316.03 306.05 Beefeater 3.62 Liter 28.96 Bombay 4.72 Liter 37.76 399.05 Bourbon 1.95 Liter 15.60 164.86 Brandy 3.31 Liter Bud Light 4.88 Half Barrel Call 3.00 Liter 30.00 304.36 Call Cordial 4.00 Liter 44.00 405.82 Captain Morgan 4.70 Liter 51.70 476.83 Castillo 1.00 Liter Chivas Regal **ORDER NOW** **ORDER NOW** 26.48 279.84 122.00 387.28 11.00 101.45 2.67 Liter 40.05 361.18 Coffee Liqueur 3.16 Liter 18.96 213.73 Courvoisier 4.72 Liter 56.64 558.67 DAB 2.91 Half Barrel 87.30 288.67 Domestic Cordial 4.00 Liter 32.00 338.18 Finlandia 4.66 Liter 37.28 393.98 Flavored Brandy 2.20 Liter 8.80 111.60 Gilbey’s Gin 3.57 Liter 21.42 241.46 Gin 3.58 Liter 17.90 242.14 Grand Marnier 2.67 Liter 32.04 316.03 HARP 3.89 Half Barrel 136.15 463.07 Honey Brown 4.91 Half Barrel 147.30 487.07 Imported Cordial 3.00 Liter 33.00 304.36 Juice 4.00 Liter 8.00 135.27 Killian’s Red 4.83 Half Barrel 120.75 383.31 Labatts 2.87 Half Barrel 86.10 284.70 Miller Lite 3.91 Half Barrel 97.75 310.30 Peach Schnapps 4.32 Liter 21.60 292.19 Peppermint Schnapps 2.33 Liter 11.65 157.59 Premium 4.00 Liter 32.00 338.18 Red 5.00 Liter 20.00 253.64 Ron Rico 2.75 Liter 22.00 232.50 Rum 2.79 Liter 19.53 235.88 Rye 4.42 Liter 30.94 373.69 Samuel Adams 2.87 Half Barrel 86.10 284.70 Scotch 3.39 Liter 23.73 286.61 Skyy 4.65 Liter 37.20 393.13 (This example is page 1 of a multiple page report.) Sample Reports 18-41 Cost Analysis Report This report shows volume poured and volume lost for each brand. The lost volume data is only available if you've entered container amounts from your physical inventory. For help with running the report see Reports in the Inventory section. Brand Name Poured Container Containers Lost Lost Value Type of Data The name of each brand included in Inventory. The number of containers of the brand poured in the time between the two most recent Inventory Checks. The container type assigned to the brand. The number of containers of the brand unaccounted for in the time between the two most recent Inventory Checks. (This number is only available if you perform a physical inventory and enter the current stock amount when you run the Inventory Check.) The retail value of the containers of the brand that are unaccounted for. The data in Inventory reports reflects the results of the most recent Inventory Check. The computer does not communicate with the selected ECU(s) because all the data comes from the computer's database. 18-42 Infinity Installation/Service and User Manual BERG’S GOURMET LOUNGE AND RESTAURANT Cost Analysis Berg Infinity Report 4.11.12 Group Name: Brand Name Page 1 Printed On: 10/23/2000 At 2:42:27 PM Poured Container Containers Lost Value Lost From 10/20/2000 5:09:42 PM To 10/23/2000 2:31:45 PM Bailey’s 4.58 Liter 0.00 0.00 Brandy 1.40 Liter 0.00 0.00 Bud Light 0.00 0.00 Burgundy 23.86 Liter 0.00 0.00 Cabernet 17.92 Liter 0.00 0.00 1.69 Liter 0.00 0.00 Call 0.66 Half Barrel Chablis 22.59 Liter 0.00 0.00 Chardonnay 21.50 Liter 0.00 0.00 Club Soda 1.09 Liter 0.00 0.00 Cocktail Mix 1.42 Liter 0.00 0.00 Cognac 1.40 Liter 1.60 135.27 Cointreau 1.42 Liter 0.58 49.04 Coors 0.42 Half Barrel 0.00 0.00 Corona 0.57 Half Barrel 0.43 34.12 Creme de Menthe 1.24 Liter 0.00 0.00 Cuervo Gold 1.43 Liter 0.57 48.19 Domestic Cordial 1.30 Liter 0.00 0.00 Gin 4.95 Liter 0.00 0.00 Guinness 0.54 Half Barrel 0.00 0.00 Heineken 0.48 Half Barrel 0.00 0.00 Kahlua 1.23 Liter 0.00 0.00 Killian’s Red Merlot 0.55 Half Barrel 22.83 Liter 0.00 0.00 0.00 0.00 MGD 0.51 Half Barrel 0.00 0.00 Orange Juice 1.42 Liter 0.00 0.00 Premium 1.48 Liter 0.00 0.00 Premium Cordial 1.24 Liter 0.00 0.00 22.38 Liter 0.00 0.00 2.22 Liter 0.00 0.00 Riesling Rum Rye 1.42 Liter 0.00 0.00 Samuel Adams 0.57 Half Barrel 0.00 0.00 0.00 Scotch 1.54 Liter 0.00 Southern Comfort 1.40 Liter 0.00 0.00 Special Cocktail 1.54 Liter 0.89 45.15 Super Call Cordial 1.51 Liter 0.00 0.00 Tequila 2.20 Liter 2.60 175.85 Tonic Water 1.45 Liter 0.00 0.00 Triple Sec 2.25 Liter 0.00 0.00 (This example is page 1 of a multiple page report.) Sample Reports 18-43 Brand Information Report This report shows the brand setup and ordering information you've entered at the computer. The following is a description of this report. For help with running the report see Reports in the Inventory section. Brand Name Count Container The name of each brand in your brand list. The number of containers of the brand in stock. The type of container used for the brand. Container Cost The cost you pay for each container of the brand (entered in Brand List Setup). Container Value The retail value of each container of the brand (derived from the retail price per volume unit). Order Point Order Quantity Supplier Type of Data Warnings The minimum number of containers you want on hand before re-ordering the brand (entered in Brand Wizard or Brand List Setup). The number of containers of the brand to be ordered. The name of the supplier of the brand. The data in Inventory reports reflects the results of the most recent Inventory Check. The computer does not communicate with the selected ECU(s) because all the data comes from the computer's database. You may see one or more messages at the end of the report. These messages help you see how your brands are set up and whether you need to make some changes. The messages include: the number of brands without suppliers (these are not part of inventory), the number of brands with an invalid stock count, the number of brands with an invalid order point, the number of brands with an invalid order quantity, and the number of brands not assigned. 18-44 Infinity Installation/Service and User Manual BERG’S GOURMET LOUNGE AND RESTAURANT Brand Information Berg Infinity Report 4.11.15 Group Name: Master Group Brand Name Count Container Page 1 Printed On: 11/30/2000 At 11:11:46 AM Container Container Order Cost Value Point Order Supplier Qty. Absolut 6.36 Liter 15.00 101.45 2.00 Aperitif 0.00 Liter 17.00 67.64 0.00 Bacardi 7.90 Liter 18.00 101.45 2.00 6 Spirit Supply Bacardi 151 1.85 Liter 20.00 118.36 2.00 6 Spirit Supply Beefeater 9.54 Liter 19.00 84.55 2.00 6 Spirit Supply Bombay 4.87 Liter 20.00 84.55 2.00 6 Spirit Supply Bourbon 2.00 Liter 15.00 84.55 2.00 6 Spirit Supply Brandy 3.00 Liter 13.00 84.55 2.00 6 Spirit Supply 25.00 79.36 2.00 6 Beer Man, Inc. 10.00 101.45 0.00 Bud Light Call 12.71 Half Barrel 0.00 Liter 6 Spirit Supply Call Cordial 0.00 Liter 15.00 101.45 0.00 Captain Morgan 0.76 Liter 11.00 101.45 2.00 6 Spirit Supply Castillo 7.00 Liter 11.00 101.45 2.00 6 Spirit Supply Chivas Regal 2.00 Liter 15.00 135.27 2.00 6 Spirit Supply Coffee Liqueur 3.00 Liter 18.00 67.64 2.00 6 Spirit Supply Courvoisier 0.50 Liter 19.00 118.36 2.00 6 Spirit Supply 30.00 2,976.00 2.00 6 Beer Man, Inc. 8.00 84.55 0.00 DAB Domestic Cordial 10.40 Half Barrel 0.00 Liter Finlandia 2.00 Liter 8.00 84.55 2.00 6 Spirit Supply Flavored Brandy 3.00 Liter 17.00 50.73 2.00 6 Spirit Supply Gilbey’s Gin 3.00 Liter 17.00 67.64 2.00 6 Spirit Supply Gin 4.00 Liter 16.00 67.64 2.00 6 Spirit Supply Grand Marnier 2.00 Liter 12.00 118.36 2.00 6 Spirit Supply HARP 5.63 Half Barrel 35.00 119.04 2.00 6 Beer Man, Inc. Honey Brown 6.85 Half Barrel 30.00 99.20 2.00 6 Beer Man, Inc. Imported Cordial 0.00 Liter 11.00 101.45 0.00 Juice 0.00 Liter 15.00 33.82 0.00 12.81 Half Barrel 25.00 79.36 2.00 6 Beer Man, Inc. 4.56 Half Barrel 30.00 99.20 2.00 6 Beer Man, Inc. Killian’s Red Labatts Miller Lite 5.87 Half Barrel 25.00 79.36 2.00 6 Beer Man, Inc. Peach Schnapps 2.00 Liter 15.00 67.64 2.00 6 Spirit Supply Peppermint Schnapps 3.00 Liter 16.00 67.64 2.00 6 Spirit Supply Premium 0.00 Liter 18.00 84.55 0.00 Red 0.00 Liter 14.00 50.73 0.00 Ron Rico 4.73 Liter 12.00 84.55 2.00 6 Spirit Supply Rum 2.00 Liter 13.00 84.55 2.00 6 Spirit Supply Rye Samuel Adams Scotch 5.00 Liter 10.58 Half Barrel 0.00 Liter 17.00 84.55 2.00 6 Spirit Supply 30.00 99.20 2.00 6 Beer Man, Inc. 18.00 84.55 0.00 (This example is page 1 of a multiple page report.) Sample Reports 18-45 SECTION 19 Schedules A schedule lets you automate daily and weekly Infinity operations. Various tasks you repeat at the same time every day or week are perfect candidates for a schedule. For example, enabling Infinity stations in the morning, changing price levels at happy hour, running daily reports and disabling stations at closing are tasks that can be included in a schedule and performed without you at the computer. Or maybe you perform a series of tasks in a row when you run weekly reports. You can define these tasks in a schedule without a specific time and just run the schedule whenever you want to perform that series of tasks. This section provides help with the following tasks: Schedule Options .......................................................................... 19-2 Create a Time Schedule ................................................................ 19-4 Create a Run Now Schedule ......................................................... 19-8 Define Schedule Actions ............................................................. 19-10 Run a Schedule ........................................................................... 19-14 Modify a Schedule ...................................................................... 19-16 Print a Schedule .......................................................................... 19-18 Delete a Schedule ........................................................................ 19-20 Schedule Log .............................................................................. 19-22 Error Log ..................................................................................... 19-24 Schedule Options Schedule options specify how report output is generated in a schedule. Perform this task to set up default schedule options used for all new schedules. Defining default options does not affect any existing schedules. n To set up schedule options: 1. Run Schedule. 2. Pull down the Options menu and click Schedule Options.... 3. Select a Report Handling method. Print means all scheduled reports are sent to the printer. (Be sure the printer is on when the schedule is running and the paper tray is full.) Saved Report Files If you select Save, reports are saved to a file using the format of the current default printer. The file names are listed in the schedule log and error log (e.g., "report written to file ZNov02.rpt"). Save means a scheduled report is saved to a file (with a name you can specify). Print And Save means scheduled reports are both sent to the printer and saved to a file. 4. To specify a file name for all reports saved to a file, click Name File.... Saved report files can only be opened using the Report program. (Go to Advanced Reports, click Open... on the Reports screen and select the file name.) 5. Select the folder, type the file name used for all scheduled reports and click Save. 19-2 Infinity Installation/Service and User Manual File Names The {rpt} abbreviations are: (Archive & Clear Sales) X1 (Sales Totals) X2 (Sales by Price Level) X3 (Detailed Sales) X4 (Hourly Sales) SS (Sales Summary) US (Usage) *S1 (Server X1) *S2 (Server X2) PL (Price Level Changes) *PP (Price and Portion) *CFG (Config) *RU (Retail Usage) *CPU (Cost Per Unit) *PLU (PLU) REC (Reconciliation) *CS (Container Stock) *CA (Cost Analysis) *BI (Brand Information) Report names with (*) can only be run as custom reports under Schedule. The default report name for all scheduled reports is {rpt}{mmm}{dd}-{#}.rpt. With this name, the first scheduled Usage report run on June 17 is "USJun17-1.rpt". A second Usage report run the same day is "USJun17-2.rpt". If you don't want to use the default file name, you can combine any text with the following strings to create your own file name. {rpt} - the 1-3 character abbreviation for the report, e.g., Z {dd} - day of the month, e.g., 13 {ddd} - day of the week, short format, e.g., Tue {dddd} - day of the week, full name, e.g., Tuesday {mm} - two digit month number, e.g., 10 (for October) {mmm} - name of the month short format, e.g., Oct {mmmm} - name of the month, full name, e.g., October {y} - day of the year, e.g., 355 for Dec. 21 {yy} - two digit year, e.g., 00 {yyyy} - four digit year, e.g., 2000 {#} - first number to make the file name unique If you schedule a custom report, the {rpt} abbreviation used is the "based on" report. If brackets don't match up or don't contain one of the defined strings, they are left intact (as part of the file name). Examples: Z{ddd}.rpt = Ztue.rpt {dd}{mmm}{yy}.rpt = 13oct01.rpt {dd{xxx}.rpt = {dd{xxx}.rpt (brackets don't match up) Load Defaults If you click Load Defaults on the Modify Schedule screen (for an existing schedule), your options are used for the schedule. 6. Click OK to save the options. Note q If you select new schedule options on the Options tab of the the New Schedule or Modify Schedule screen, those options apply ONLY to the specific schedule being created or modified. Schedules 19-3 Create a Time Schedule Creating a Time schedule defines which tasks or actions you want Infinity to perform automatically and at what time(s). The actions you can schedule include running reports, clearing ECU sales, enabling and disabling stations, changing price levels and exporting. The way you use your Infinity system determines what type of schedules work best for you. You may want a master schedule running constantly that handles all Infinity operations. Or you may want schedules that you run at specific times of the week or month. If you don't want to define specific times for the actions in your schedule see Create a Run Now Schedule in this section. n To create a Time schedule: 1. Run Schedule. 2. Click Schedules.... 3. Click New.... A schedule appears with the name berg.sch. 4. Click Select Time (if necessary). 19-4 Infinity Installation/Service and User Manual 5. Click Auto-Run if you want the schedule to automatically run whenever Windows is started. 6. Select a report handling method (if you don't want to use your default method). For a description of the methods, see Schedule Options in this section. 7. Click one of the tabs to define actions for that day. The days of the week are arranged as tabs on the screen. On each tab you specify Actions which are performed for a selected Station/Group. 8. Click New... to add an Action (or double-click on an empty row). 9. Type the Time you want the action to occur. Use the time format of your Windows operating system. You can specify any hour, minute and second of the day or night. (12:00AM is midnight, 12:00PM is noon.) 10. Select an Action and the Station/Group to receive the action. Provide additional information about the action if necessary. See Schedule Actions in this section. 11. Click OK to save the action on the specified day. Schedules 19-5 Days with defined actions are denoted by an asterisk on the tab. 12. Repeat steps 8-11 to add new actions to the same day. Actions with identical times are scheduled in the order you list them, so be sure you have the correct sequence. You can select an action with the mouse and drag it to a different position. 13. Click a new day tab when you've completed your first day. 14. Click Yes if you want to copy the actions of one day to another. Or click No to assign different actions to the new day. 19-6 Infinity Installation/Service and User Manual 15. Continue by defining new actions for each day or copying one day's actions to another. 16. Click OK to save the schedule with the displayed name. To save the schedule with a different name, click Save As... and type in a new file name. 17. Choose the folder to save in and click Save. 18. Click Close to exit the Schedules screen. Note q You can only define one Auto-Run schedule. (If you select Auto-Run on a second schedule, it's de-selected on the first schedule.) Schedules 19-7 Create a Run Now Schedule A Run Now schedule does not perform actions at specific times. Instead, it performs a series of actions one after another whenever you run the schedule. This is useful if you want to automate a series of tasks but you don't want to specify an exact time for the tasks. The actions you can schedule include running reports, clearing ECU sales, enabling and disabling stations, changing price levels, exporting and running another program. A Run Now schedule automatically stops running after all actions are performed. n To create a Run Now schedule: 1. Run Schedule. 2. Click Schedules.... 3. Click New... . 4. Click Run Now. A Run Now tab appears. 5. Click Auto-Run if you want the schedule to automatically run whenever Windows is started. 19-8 Infinity Installation/Service and User Manual 6. Select a report handling method (if you don't want to use your default method). For a description of the methods, see Schedule Options in this section. 7. Click the Run Now tab. 8. Define the Actions you want to occur in the schedule. See Create a Time Schedule or Schedule Actions in this section. Run Now Example You won't be specifying any times for the actions. The actions will be performed as they're listed on the schedule. This type of schedule could be helpful at closing. Perhaps you always disable stations, clear ECU sales and export data to your spreadsheet when you close at night, but the time varies from day to day. Put those events in a schedule called 'Closing'. The schedule won't run until you start it. Whenever you're ready, run the schedule and the tasks will be completed in order while you're busy with something else. 9. Click OK to save the schedule with the displayed name. To save the schedule with a different name, click Save As... and type in a new file name. 10. Choose the folder to save in and click Save. 11. Click Close to exit the Schedules screen. Schedules 19-9 Schedule Actions Schedule actions are the tasks you want Infinity to automatically perform. You can define a specific time to perform the actions by creating a Time schedule. Or, you can simply define a series of actions without a scheduled time by creating a Run Now schedule. When you create either type of schedule, you must define the specific actions, the order of the actions and the station(s) or group(s) to receive the action. n To add a new schedule action: Report Options All standard reports in the list use the options set in the Options menu of the Report program except for options for the type of data. Some reports in the list let you select Current or Most Recent Archive; export is Most Recent Archive only. 1. Access the New Schedule or Modify Schedule screen. See Create a Time Schedule, Create a Run Now Schedule or Modify a Schedule in this section. 2. Click New... to add an Action. 3. Select an Action and the Station/Group to receive the action. Provide additional information and specify a time if necessary. 4. Click OK. The selected Action and Station/Group are added to the tab on the line with the arrow cursor. Custom Reports & Exports To use different report options in a scheduled report or export or schedule a nonlisted report, create a custom report or custom export in either the Schedule program or the Report program. See Create a Custom Report and Create a Custom Export in the Reports section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xit Schedule Include Exit Schedule to automatically stop the schedule at a specific time. The schedule won't exit until the previous action is complete. The schedule does not automatically start again after it exits. OHYHO ,QWHUIDFH PXVWEHLQVWDOOHG ( QDEOHRUGLVDEOH 6 ZL WFK& DWHJRU\ 6 ZLWFKHVSULFHSRUWLRQFDWHRJU\ ,QYHQWRU\& KHFN $ GMXVWVLQYHQWRU\JHQHUDWHVRUGHU & XVWRP5HSRUW 5XQVWKHUHSRUWIRUWKHVWDWLRQJURXS VSHFLI\WKHIURPDQGWRFDWHJRU\ VSHFLI\ZKLFKFXVWRPUHSRUW & XVWRP([SRUW ( [SRUWVFXVWRPGDWD VSHFLI\ILOH QDPH ( [LW6FKHGXOH 6WRSVWKHFXUUHQWO\UXQQLQJVFKHGXOH 5XQ3 URJUDP 5XQVDVSHFLILHGSURJUDPDQGZDLWV IRULWVFRPSOHWHWLRQ 19-10 Infinity Installation/Service and User Manual l If you select Change Price Level, select the price level. If you select Usage or Summary Report, enter the Days Ago. The report includes archive records from the number of days ago until today. If you select Custom Report or Custom Export, select the custom name. If you select Export, click Save As to change the name of the export file. If you select Inventory Check, you should precede it with an Archive and Clear Sales (Z). Make sure order point, order quantity and order cost are accurate. Orders will be printed and a Container Stock report run. If you select Interface, choose Enable or Disable. (continued on next page) Schedules 19-11 l If you select Run Program, enter the call line of the program. If you select Switch Category, select the "from" category and the "to" category. n To replace a schedule action: 1. Access the New Schedule or Modify Schedule screen. Actions are performed in the order you list them on the tab so be sure you have the correct sequence. 2. Point the arrow cursor at the Action you want to replace. 3. Click Modify.... 19-12 Infinity Installation/Service and User Manual 4. Select a new Day of Week or type a new Time if necessary. 5. Select a new Action and Station/Group. Provide additional information if necessary. 6. Click OK. The new Action and Station/Group are added to the list, replacing the old ones. n To delete a schedule action: 1. Access the New Schedule or Modify Schedule screen. 2. Point the arrow cursor at the Action you want to remove. 3. Click Delete. The Action is removed from the list. n To rearrange schedule actions: 1. Access the New Schedule or Modify Schedule screen. 2. Point and click the arrow cursor at an Action. 3. Drag and drop the Action to the desired position or use the Up and Down buttons to move the selected Action. Schedules 19-13 Run a Schedule A schedule you've created (Time or Run Now) does not run until you tell the Schedule program to run it. You must start the Schedule program, select the schedule file you want and click Run. (If you want a schedule to run automatically, see the Auto-Run feature in the Notes of this task.) If you start a Run Now schedule, scheduled actions run as soon as you click Run on the Schedules screen. A Run Now schedule stops after performing its actions. Time schedules run continuously until you stop or pause them (unless you’ve included an Exit Schedule action). You can’t perform tasks in other Infinity programs while a schedule is running unless you pause the schedule. You can always use other Windows applications. n To run a schedule: 1. Run Schedule. 2. Click Schedules.... The schedule does not start until you click Run. 3. Select the schedule you want to run. (If the schedule is not in the drop-down menu, click Open... to find it.) 4. Click Run. Screen Savers Screen savers are stopped whenever a schedule action is started. This prevents the possibility of the screen saver interfering with the scheduled actions. A Time schedule displays the schedule name, the current time and day and the time of the next event in the schedule. A Run Now schedule displays a list of the events in the schedule and begins performing the first action. A Run Now schedule stops automatically when all actions are completed. 19-14 Infinity Installation/Service and User Manual 5. To pause a Time schedule, click Pause. (If you use password protection, a user name and password with a valid security level must be entered to stop a schedule.) Schedule Window You can minimize the Schedule window to do other work in Windows—Schedule pops back up when it runs the next set of actions. Printer The selected schedule must be running and the printer must be on at any times scheduled for reports (unless you selected Save). Click OK to confirm the pause. You must click OK to restart the schedule. When the schedule is resumed, all actions that should have taken place during the paused time will be performed. 6. To stop a time schedule click Stop. (If you use password protection, a user name and password with a valid security level must be entered to stop a schedule.) Modem If the schedule includes events that require remote network communications, the telephone line must be available during the scheduled communication. Save Reports If you don't want the schedule to send reports to the printer, select Save when creating the schedule. The schedule will run the report at the specified time and print the report to a file. You can view and print the file by opening it in the Report program. 7. Click OK to confirm the stop. Notes q Auto-Run If you plan to run a schedule continuously, select Auto-Run when you create the schedule. The schedule automatically runs whenever Windows is running. (For Windows NT, a user must log on before the schedule will run.) q Auto-Recovery If a running schedule is stopped due to a computer crash, power failure, etc., the schedule automatically recovers when the computer re-boots. Any events scheduled for times during the power outage are lost. Schedules 19-15 Modify a Schedule You can easily change the times or actions in a schedule if you need to modify it. You can also modify a schedule and save it with a new name if you want to keep both the original and modified schedules. n To modify a schedule: 1. Run Schedule. 2. Click Schedules.... 3. Select the schedule you want to modify. (If the schedule is not in the drop-down menu, click Open... to find it.) 4. Click Modify.... 5. Make modifications to any actions you’ve defined for the schedule. See Create a Time Schedule, Create a Run Now Schedule or Schedule Actions in this section if you need help. 19-16 Infinity Installation/Service and User Manual 7. Click OK to save your changes or click Cancel to exit without saving. OR Click Save As... to give the modified schedule a new name. Type the new File Name and click Save. This leaves the original schedule intact if you haven't saved any modifications under the old name. 8. Click Close to exit the Schedules screen. Schedules 19-17 Print a Schedule When you print a schedule you get a copy of all the times and actions included in the schedule. n To print a schedule: 1. Run Schedule. 2. Click Schedules.... 3. Select the schedule you want to print. (If the schedule is not in the drop-down menu, click Open... to find it.) 4. Select Show All Options. 5. Click Print. You'll be prompted to select a printer. The printer you select becomes your default printer for all programs running under Windows. 6. Click Close to exit the Schedules screen. 19-18 Infinity Installation/Service and User Manual $FWLRQ $UFKLYHDQG&OHDU 6DOHV = 6DOHV7RWDOV ; ;= PRVWUHFHQWDUFKLYH ;& FXUUHQW 6DOHVE\3ULFH ;= PRVWUHFHQWDUFKLYH /HYHOV ; ;& FXUUHQW 'HWDLOHG6DOHV ;= PRVWUHFHQWDUFKLYH ; ;& FXUUHQW 6DOHV6XPPDU\ 65 QXPEHURIGD\VDJR 8VDJH 85 QXPEHURIGD\VDJR +RXUO\6DOHV ; ; 3ULFH/HYHO &KDQJHV ([SRUW 0RVW The abbreviations used in the schedule are listed in the table with their associated actions. $EEUHYLDWLRQ 5HFHQW$UFKLYH 3/ (;3 ILOHQDPH (QDEOH ($ 'LVDEOH '$ &KDQJH3ULFH /HYHO ,QWHUIDFH 6ZLWFK&DWHJRU\ 3$ FKDQJHWROHYHO$ 3% FKDQJHWROHYHO% 3& FKDQJHWROHYHO& ,) GLVDEOH ,) HQDEOH 67%/ FDWHJRU\ FDWHJRU\ ,QYHQWRU\&KHFN ,19 &XVWRP5HSRUW &867 QDPHRIUHSRUW &XVWRP([SRUW &(;3 QDPHRIH[SRUWILOH 5XQ3URJUDP 581 QDPHRISURJUDP ([LW6FKHGXOH (;,7 Schedules 19-19 Delete a Schedule You can delete schedules you have created. You may want to do this if you have old, unused schedules taking up disk space. n To delete a schedule: 1. Run Schedule. 2. Click Schedules.... 3. Select the schedule you want to delete. (If the schedule is not in the drop-down menu, click Open... to find it.) 4. Select Show All Options. 6. Click Delete. 19-20 Infinity Installation/Service and User Manual 7. Click Yes to confirm the deletion or click No to cancel the deletion. 8. Click Close to exit the Schedules screen. Schedules 19-21 Schedule Log The schedule log is a record of all schedule events. It provides the date(s) and time(s) schedules are started and stopped and all the actions the schedules perform. The schedule log storage length (how long Infinity continues to store events in the log) is set under Data Storage and Display Options during software installation. You can view all or a portion of the schedule log and delete all or a portion of it when you no longer need it. If you want to see more details about schedule errors see Error Log in this section. n To view, print or delete the schedule log: 1. Run Schedule. 2. Pull down the Logs menu and click Schedule Log.... 3. Select the portion of the log you want to view, print or delete. Entire File is the complete schedule log. This could be a large file. Its size is determined by your schedule log storage length (how old the log is), the number of schedules you run, how often you start and stop them, the number of actions in your schedules, etc. Weekly is a selected business week of the log. (A business week is defined by the End of Week day.) The week can be the current week, 1, 2 or 3 weeks ago. Weeks Ago specifies which week’s data to use. 0 is the current business week (from the first day of the week to today), 1 is the business week before the current week, 2 is the week before that, etc. Monthly is a selected calendar month of the log. The month reported on can be the current month or any month up to a year ago. 19-22 Infinity Installation/Service and User Manual Months Ago specifies which month’s data to use. 0 is the current month (from the first day of the month to today), 1 is the month before the current month, 2 is the month before that, etc. Date Range is specific range of business days of the log. (A business day is defined by the End of Day time.) 4. To view the selected portion of the log click View. Use the scroll bars and Zoom In and Zoom Out to manipulate the view. You can maximize the screen by double-clicking the title bar. Click Save As... to save the log to file. Click Print to print the log. Click Close to exit the View screen. 5. To print the selected portion of the log click Print. The default printer and printing options set under Windows are used to print the report. 6. To delete the selected portion of the log click Delete. Click Yes to confirm the deletion or click No to cancel the deletion. 7. Click Close to exit the Schedule Log screen. Schedules 19-23 Error Log A schedule error log is a detailed listing of errors that occurred while a particular schedule was running. There is a different error log file for each schedule. The name of the error log file matches the name of the schedule and has a .ERR extension. The contents of this log is especially helpful during troubleshooting. This log is overwritten each time you start the same schedule so check the log before restarting a schedule if you're having problems. n To view, print or delete the error log: 1. Run Schedule. 2. Pull down the Logs menu and click Error Log.... 3. Select the File Name. The name of an error log file matches the name of the schedule it pertains to (with a .ERR extension.) Click Open... if the error log file name is not displayed. 4. Click Open. 5. To view the Error Log click View. 19-24 Infinity Installation/Service and User Manual Use the scroll bars and Zoom In and Zoom Out to manipulate the view. You can maximize the screen by double-clicking the title bar. Click Save As... to save the log to file. Click Print to print the log. Click Close to exit the View screen. 6. To print the Error Log click Print. The default printer and printing options set under Windows are used to print the report. 7. To delete the Error Log click Delete. Click Yes to confirm the deletion or click No to cancel the deletion. 8. Click Close to exit the Error File screen. Schedules 19-25 SECTION 20 Database Management It's important to backup and maintain your Infinity database. The database includes configuration and setup data you've entered and any accumulated archive sales records. Berg strongly recommends backing up all configuration and setup data as soon as you've set everything up. Then if something happens to the database or the computer you can simply reload your copy of setup data and not spend time re-entering everything. Infinity comes with a Utilities program to help perform database tasks. If, as a dealer, you enter setup information off-site, you can use the Utilities program to save setup data and reload it on the day of installation. This section provides help with the following tasks: Store Configuration Settings ......................................................... 20-2 Reload Configuration Settings ...................................................... 20-4 Backup the Full Database ............................................................. 20-6 Restore the Full Database ............................................................. 20-8 Restore Previous Version ............................................................ 20-10 Clear Sales from the Database .................................................... 20-12 Check the Database for Errors .................................................... 20-14 Rebuild the Database Index Files ............................................... 20-16 Rebuild the Database Delete Chain ............................................ 20-17 Emergency Rebuild the Database ............................................... 20-18 Repair the Database .................................................................... 20-19 Show File Versions ..................................................................... 20-21 Compare ECU to Database ......................................................... 20-23 Display ECU ............................................................................... 20-24 Clear Database Log ..................................................................... 20-26 Store Configuration Settings Infinity configuration settings include all configuration options you select during software installation, all equipment setup data (networks, ECUs, stations, groups), all calibration settings, all brand, price, portion and dispenser assignment data, server ID entries (if any), system report options and schedules you have created (if any). Sales records are not included in configuration settings. Perform this task after you've entered all your configuration settings and also anytime you change your configuration settings. This will give you a backup copy in case something happens to the Infinity configuration settings on your computer's hard drive. You should also perform this task as a dealer if you are entering customer configuration settings off-site prior to installation. n To store configuration settings: 1. Run Utilities. 2. Pull down the Backups menu. Click Store Configuration.... 3. Insert the backup disk into the selected drive. It's a good idea to store a copy of configuration settings on a separate floppy or other disk rather than on your hard drive. 4. Select the Drive letter and folder where you want to store the backup copy. Berg recommends the destination be clear of all other files. 5. Select Change Serial Number if you want to type in a different serial number for the configuration settings. Use this option as a dealer if you are setting up for a customer site and you have a different serial number than the customer. See Preconfigure Software Files in the Getting Started section. 6. Click Run. 20-2 Infinity Installation/Service and User Manual 7. Click Yes to confirm the store procedure. 8. If prompted, type the Current Serial Number and the Destination Serial Number and click Continue.... The current serial number is the serial number of the Infinity program you're using. The destination serial number should match the customer's Infinity database. 9. Remove the backup disk. Clearly label the disk and store it in a safe place. Note q Storing configuration settings with the correct serial number is very important. You should only reload configuration settings at an installation site that have the same serial number and version of software as the customer's copy of Infinity. Database Management 20-3 Reload Configuration Settings Perform this task when you need to reload a previously saved copy of Infinity configuration settings to your hard drive. As a dealer, use this procedure to load configuration settings you've entered and saved at your office onto the computer at the customer site. You must have previously stored configuration settings to perform this task. Reloading configuration settings replaces any existing configuration settings. These settings do not include any sales records. For a list of configuration settings, see Store Configuration Settings in this section. n To reload configuration settings: 1. Run Utilities. 2. Pull down the Backups menu. Click Reload Configuration.... 3. Insert the backup disk into the selected drive. 4. Select the Drive letter of the backup disk and the folder where you've stored the backup copy. 5. Click Run. 20-4 Infinity Installation/Service and User Manual 6. Click Yes to confirm the reload procedure. Wait while the files are reloaded on the hard drive. 7. Remove the backup disk. Notes q If the serial number of the reloaded configuration settings does not match the serial number of the existing database, the Infinity programs will not run. q If you attempt to reload settings from a different version of software, an error message will prevent you from doing so. Database Management 20-5 Backup the Full Database This procedure copies all configuration and setup data and any accumulated sales records. The amount of space required for the backup depends on the size of your database. Perform this procedure regularly if archive sales records are essential to the management of your business. If you want a complete, current copy of your database you need to back it up every time you clear sales at the ECUs or make any changes to configuration and setup data. If you don't need archive sales records or you use printed reports for your backup records, you don't need to perform a full database backup. Use the procedure outlined in Store Configuration Settings in this section. n To backup the full database: 1. Run Utilities. 2. Pull down the Backups menu. Click Backup Full Database.... 3. Select the location for the backup. 4. Click Yes to continue. If prompted, insert any backup disks into the selected drive. Wait while the files are copied to the selected destination. 20-6 Infinity Installation/Service and User Manual The files are compressed (deflated) to minimize the space required. If you reload the files, they will be expanded (inflated). 5. Press any key when the backup is complete. If you copied to disks, remove and clearly label them with the date of the backup and the number of the disk. Database Management 20-7 Restore the Full Database You can only perform this procedure if you've previously backed up a full database. The only reason you'd ever want to restore the database from a backup is if something happens to your system database. Restoring a full database replaces all existing setup and sales data with the data in the backup copy. If your backup copy of the database is not current when you use it to restore the database, you'll lose any archive sales data since the date of the backup. n To restore a full database: 1. Run Utilities. 2. Pull down the Backups menu. Click Restore Full Database.... 3. Select the location of the backup database. 4. Click Yes to confirm the restore procedure. 5. Insert the last disk of the backup set into the selected drive. 6. Press any key to continue. Wait while the files are copied from the disk to the hard drive. 7. Insert additional backup disks and press any key as prompted. 8. Remove the last backup disk. 20-8 Infinity Installation/Service and User Manual Notes q If the serial number of the restored database does not match the serial number of the existing database, the Infinity programs will not run. q If you attempt to restore a database from a different version of software, an error message will prevent you from doing so. Database Management 20-9 Restore Previous Version Perform this task ONLY if it becomes necessary when upgrading to a new version of Infinity on a new computer. If you installed the new Infinity upgrade on the new computer before transferring your current database to the new computer, your old database is not compatible with the new version. You can use this procedure to restore your previous version configuration settings or full database on the new computer. After performing this task, you MUST re-install the new Infinity upgrade. n To restore a previous version (configuration): 1. Run Utilities. 2. Pull down the Backups menu and point to Reload Previous Version. Click Configuration... to reload configuration settings from the old database. Warning! Perform this procedure only under these circumstances: You haven't copied your old version of Infinity to your new computer. You've already installed an upgraded version of Infinity on the new computer. (Do not use this procedure for routine reloading of configuration settings or a full database.) 3. Insert the backup disk into the selected drive if required. 4. Select the Drive letter of the backup disk and the folder where you've stored the backup copy. 5. Click Run. You must re-install the Infinity upgrade on your new computer after performing this procedure. 6. Click Yes to confirm the file path. 20-10 Infinity Installation/Service and User Manual 7. Click Yes to confirm the restore procedure. Wait while the files are copied from to the hard drive. 8. Remove the backup disk if necessary. 9. Re-install the new version of Infinity. n To restore a previous version (full database): 1. Run Utilities. 2. Pull down the Backups menu and point to Reload Previous Version. Click Full Database... to restore the old database. 3. Select the drive and folder of the previous version. 4. Click Run to restore the previous. 5. If necessary, insert the last disk of the backup set into the selected drive. Press any key to continue. 6. Wait while the files are copied to the hard drive. 7. If necessary, insert additional backup disks and press any key as prompted. 8. Remove any backup disks. Database Management 20-11 Clear Sales from the Database Perform this task only when you want to erase all archive sales records from the computer's hard drive. You may be directed to do this by Berg personnel or you may do it at regular intervals to clear old records from the computer and make room for new ones. Clearing sales from the database does not affect any configuration or setup data. You can only perform this task with setup disk(s). Old sales records can be automatically cleared from the database by setting the appropriate archive record storage length. See Enter Data Storage and Display Options in the Configuration Options section. n To clear sales from the database: 1. Access Configuration options. See Access Configuration Options in the Configuration Options section. 2. Click Clear Sales. 3. Click Yes to confirm the deletion of all sales records from the computer. 20-12 Infinity Installation/Service and User Manual 4. Click OK when you've read the clear sales completion message. 5. Click Finish to exit the Configuration screen. Notes q Don't forget to remove the setup disk from the drive. q Although there is a menu item for Clear Sales... in the Utilities program, it only directs you to Configuration options. You can't clear sales from the Utilities program. Database Management 20-13 Check the Database for Errors You'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program if directed to do so by Berg personnel. Checking the database for errors may help when troubleshooting database problems as it searches for errors in the structure of the database. It's one of the first steps in diagnosing a problem. n To check the database for errors: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Check Database for Errors. The results appear in an output file called dbcheck.log. You can view, print and/or save dbcheck.log as directed by Berg personnel. 3. To save the log to a file click Save As.... Enter the file name and click Save. The log is saved with the formatting information of the current default printer. Saved files can be opened by clicking Open on the View screen or the Reports screen. 20-14 Infinity Installation/Service and User Manual 4. To print the log click Print. You’ll be prompted to select a printer. The printer you select becomes your default printer for all programs running under Windows. If the log has multiple pages you can also select a page range. 6. Click Close to exit the View screen. Database Management 20-15 Rebuild the Database Index Files You'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program if directed to do so by Berg personnel. You may be directed to perform this procedure after checking the database for errors. Rebuilding index files does not change or delete any setup or sales data. n To rebuild database index files: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Rebuild Database Index Files. Wait while the procedure is completed. 3. View the results. 4. Press any key to close the MS-DOS window. 20-16 Infinity Installation/Service and User Manual Rebuild the Database Delete Chain You'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program if directed to do so by Berg personnel. You may be directed to perform this procedure after checking the database for errors. Rebuilding the delete chain does not change or delete any setup or sales data. n To rebuild the database delete chain: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Rebuild Database Delete Chain. Wait while the procedure is completed. 3. View the results. 4. Press any key to close the MS-DOS window. Database Management 20-17 Emergency Rebuild the Database You'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program if directed to do so by Berg personnel. You may be directed to perform this procedure after checking the database for errors. This procedure is considered emergency because you don't want to perform it unless you've exhausted other possible solutions. If you are directed to perform this procedure, you'll want to backup your database first because the rebuild may result in a loss of data. See Backup the Full Database in this section. n To perform an emergency rebuild of the database: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Emergency Rebuild Database. 3. Click Yes to confirm the rebuild or No to cancel the process. Wait while the database is rebuilt. The window closes automatically when finished. 20-18 Infinity Installation/Service and User Manual Repair the Database You'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program if directed to do so by Berg personnel. You may be directed to perform this procedure after checking the database for errors and rebuilding index files. This procedure searches for inconsistencies in the actual data of the database (e.g., a dispenser not assigned to an ECU). You can choose to view the errors only or fix them. Fix the errors only if you are directed to do so by Berg personnel. You may also be directed to backup your database before performing this task. To repair the database: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Repair Database.... 3. Select a repair option. Prompt for each fix prompts you each time an error is found. You can then choose to fix the error or not. If your database is large or has lots of errors, this option can take a long time. Fix all without prompting finds errors and fixes them without waiting for confirmation. Select this option only if directed by Berg personnel. Report errors without fixing finds errors in the database and lists them without changing anything. You can safely select this option anytime. 4. Click OK. 5. Click Yes to continue with the repair process (if you've been directed to do so). Click No if you want to exit the process. (continued on next page) Database Management 20-19 6. View the report in the View screen using the scroll bars and Zoom In and Zoom Out buttons. You can maximize the window by double-clicking the title bar. 7. Click Print if you want to print the Repair Database Report. 8. Click Close to exit the View screen. 20-20 Infinity Installation/Service and User Manual Show File Versions You'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program if directed to do so by Berg personnel. You may be directed to perform this procedure to check the version numbers of various files Infinity uses to run its programs. If you've recently loaded other software and error messages appear when you run Infinity, Berg personnel may ask you to perform this task to determine if files used by Infinity have been affected by the other software. n To show file versions: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Show File Versions.... 3. Select a show file option as directed by Berg personnel. Show all Files displays a list of version numbers for every file used by Infinity. Show File Differences displays a list of any file version numbers that don't match the version numbers Infinity expects. 4. Click OK. 5. Select a file to see more details as directed by Berg personnel. (continued on next page) Database Management 20-21 6. Click OK to close the Version Verify screen. 20-22 Infinity Installation/Service and User Manual Compare ECU to Database If an ECU is having problems you can perform this task to compare the setup information in the ECU with the setup information in your database. You'll be able to see which information (if any) is different (EPROM version, dispenser assignments, ECU type, etc.). This operation doesn't help fix the problem—you'll probably have to do a Clear and Restore Memory to re-send the setup information from the database to the ECU. It can be useful, however, in diagnosing the problem. n To compare an ECU to the database: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Compare ECU to Database.... Possible Reasons for Differences Between ECU and Database You forgot to Clear and Restore Memory after making changes to setup information at the computer. You restored a previous database and didn't Clear and Restore Memory. 3. Select the name of the Network. 4. Select the ECU number. 5. Click Run. You didn't store alignment values after aligning All-Bottle 7 activator rings. You're connected to the wrong ECU (verify correct ECU number at ECU and the computer). The setup information at the ECU has been corrupted. The database information at the computer has been corrupted. Wait while the ECU and database are compared. 6. View the results in the View screen using the scroll bars. 7. Click Close to exit the Compare ECU to Database screen. Database Management 20-23 Display ECU Use this diagnostic tool to see the information stored in an ECU. The report lists all ECU setup data, prices, portions, current state and any POS drivers loaded. (It does not show any sales information.) The ECU number must be set up in the software, but the data in the report reflects only what is stored at the ECU. This tool is especially useful to diagnose an ECU about which little is known. n To display an ECU's setup: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Display ECU.... 3. Select the name of the Network. 4. Select the ECU number. 5. Click Run. Wait while the computer communicates with the ECU. 20-24 Infinity Installation/Service and User Manual 6. View the results in the View screen using the scroll bars. 7. Click Close to exit the Display ECU screen. Database Management 20-25 Clear Database Log Perform this task only if directed to do so by Berg personnel. n To clear the database log: 1. Run Utilities. 2. Pull down the Diagnostics menu. Click Clear Database Log. 3. Click OK when the operation is complete. 20-26 Infinity Installation/Service and User Manual SECTION 21 Pouring Operations Once your Infinity system is installed, you're ready to begin pouring. This section provides help with the following tasks: Change Price Levels at the All-Bottle Dispenser .......................... 21-2 Pour an All-Bottle Drink ............................................................... 21-3 Pour a Complimentary All-Bottle Drink ....................................... 21-4 Pour an All-Bottle ID Drink .......................................................... 21-5 Pour a Complimentary All-Bottle ID Drink .................................. 21-6 Pour a 1544 Infinity Drink ............................................................ 21-7 Pour a Complimentary 1544 Infinity Drink .................................. 21-8 Change Price Levels at the Laser Dispenser ................................. 21-9 Pour a Laser Drink ...................................................................... 21-10 Pour a Laser Cocktail .................................................................. 21-11 Pour a Cocktail with Button 16 Switching ................................. 21-12 Pour a Complimentary Laser Drink ............................................ 21-13 Pour a Complimentary Laser Cocktail ........................................ 21-14 Pour a Complimentary Cocktail with Button 16 Switching ....... 21-15 Change the Price Level at a Tap.................................................. 21-16 Pour a TAP 1 Drink ..................................................................... 21-17 Pour a Complimentary TAP 1 Drink ........................................... 21-18 Add a Head to a TAP 1 Drink ..................................................... 21-19 Pause a TAP 1 Pour ..................................................................... 21-20 Repeat a TAP 1 Pour ................................................................... 21-21 Cancel a TAP 1 Pour ................................................................... 21-22 TAP 1 Manual Pouring Operation............................................... 21-23 TAP 1 End of Keg Handling ....................................................... 21-24 Pour with Server ID .................................................................... 21-25 Change Price Levels at the All-Bottle Dispenser Switching price levels at the dispenser is an option you can enable or disable at the computer. See New ECU Setup (Infinity) or Modify an ECU in the Network and ECU Setup section. If you enable this feature, anyone with a key can change the price level at an All-Bottle dispenser. n To change price levels at the All-Bottle dispenser: 1. Insert a price level lockout key in the lock under the price level indicator lights. 2. Turn the key clockwise one quarter turn and then back to its original position. The price level shifts one position (A to B, B to C or C to A). The price level lights indicate the new price level. 3. If necessary, turn the key a second time one quarter turn and back up to shift to the next price level. Note q Changing the price level at one dispenser changes it for all dispensers (Laser or All-Bottle) connected to the ECU. Price level indicators Price level lockout key 21-2 Infinity Installation/Service and User Manual Pour an All-Bottle Drink You can pour an unlimited number of brands using the All-Bottle dispenser. n To pour an All-Bottle drink: 1. Verify the correct price level indicator (A, B, or C) is lit. Portion size indicators Price level indicators Left and right buttons If you need to change the price level, see Change Price Levels at the All-Bottle Dispenser in this section. (This feature must first be enabled at the computer.) 2. Verify the correct portion size indicator (S-small, R-regular, or L-large) is lit. Change the portion size by pressing the left button under the indicator lights for Small or the right button for Large. If the S portion size indicator is lit, press the left button to reset to Regular. If the L portion size indicator is lit, press the right button to reset to Regular. 3. Pick up a bottle with a secured pourer and insert the pourer into the activator ring (located in the ring holder). 4. Grasp the finger grip on the activator ring with your index finger and quickly invert the bottle to a near vertical pouring position over a glass. The pour commences. 5. When the pour ends, tip the bottle back to an upright position. Return the activator ring to the ring holder and the bottle to its prior location. Notes Coded pourer Activator ring q If the pour does not immediately begin, quickly tip the bottle and activator ring to an upright position and then back to a vertical pouring position over the glass. q If the pour splashes sideways and misses the glass, you may not have tipped the bottle to a vertical position quickly enough. q If you have enabled the Size Reset feature at the computer, the portion size indicators reset to R after every pour. q See the Network and ECU Setup section to enable or disable pouring features. Pouring Operations 21-3 Pour a Complimentary All-Bottle Drink Complimentary pouring is an option you enable or disable at the computer for each ECU. n To pour a complimentary All-Bottle drink: 1. Press both buttons under the portion size indicator lights at the same time. Portion size indicators Price level indicators The current price level indicator blinks continuously in comp mode. 2. Verify the correct portion size indicator (S-small, R-regular, or L-large) is lit. Change the portion size by pressing the left button under the portion size indicator lights for Small or the right button for Large. 3. Pick up a bottle with a secured pourer and insert the pourer into the activator ring (located in the ring holder). Left and right buttons 4. Grasp the finger grip on the activator ring with your index finger and quickly invert the bottle to a near vertical pouring position over a glass. The pour commences. 5. When the pour ends, press both buttons under the portion size indicator lights at the same time to return to standard pouring mode. OR Coded pourer Activator ring If you have enabled the Comp Reset option at the computer, the dispenser automatically resets to standard pouring mode when the complimentary pour ends. Notes q All complimentary pours are computed for system reports. q See the Network and ECU Setup section to enable or disable pouring features. 21-4 Infinity Installation/Service and User Manual Pour an All-Bottle ID Drink You can program pourers for up to 200 brands using the All-Bottle ID dispenser. n To pour an All-Bottle ID drink: C: R: 1. Verify the correct price level (A:, B:, C: or D:) on the LCD display. To change the price level, press to cycle through the price levels. 2. Verify the correct portion size (S:, R:, L: or X:) on the LCD display. (The portion size flashes if it is non-Regular.) To change the portion size press (large) or Gin C: 2.00 R: 1.00 oz (small), (regular), (extra-large). 3. Pick up a bottle with a secured pourer and insert the pourer into the activator ring (located in the ring holder). Verify the correct brand name on the LCD display. 4. Grasp the finger grip on the activator ring with your index finger and quickly invert the bottle to a near vertical pouring position over a glass. The pour commences. 5. When the pour ends, tip the bottle back to an upright position. Return the activator ring to the ring holder and the bottle to its prior location. Notes Programmed pourer Activator ring q If the pour does not immediately begin, quickly tip the bottle and activator ring to an upright position and then back to a vertical pouring position over the glass. q If the pour splashes sideways and misses the glass, you may not have tipped the bottle to a vertical position quickly enough. q If you have enabled the Size Reset feature at the computer, the portion size is reset to R after every pour. q If you have enabled the Show Prices and/or Show Portions feature at the computer, the actual price and portion amount of the pour is displayed on the LCD. Pouring Operations 21-5 Pour a Complimentary All-Bottle ID Drink Complimentary pouring is an option you enable or disable at the computer for each ECU. n To pour a complimentary All-Bottle ID drink: 1. Press the up arrow to put the dispenser in comp mode. "COMP" appears in the display. C: COMP R: 2. Verify the correct portion size (S:, R:, L: or X:) on the LCD display. (The portion size flashes if it is non-Regular.) To change the portion size press (large) or (small), (regular), (extra-large). 3. Pick up a bottle with a secured pourer and insert the pourer into the activator ring (located in the ring holder). Gin C: COMP R: 1.00 oz Verify the correct brand name on the LCD display. 4. Grasp the finger grip on the activator ring with your index finger and quickly invert the bottle to a near vertical pouring position over a glass. The pour commences. 5. When the pour ends, tip the bottle back to an upright position. Return the activator ring to the ring holder and the bottle to its prior location. 6. Press the up arrow to return to standard pouring mode. OR If you have enabled the Comp Reset option at the computer, the dispenser automatically resets to standard pouring mode when the complimentary pour ends. Coded pourer Activator ring Notes q All complimentary pours are computed for system reports. q See the Network and ECU Setup section to enable or disable pouring features. 21-6 Infinity Installation/Service and User Manual Pour a 1544 Infinity Drink You can pour four different portion sizes at four price levels for each of the fifteen 1544 Infinity coded pourers. n To pour a 1544 Infinity drink: 1. Verify the correct price level button (A, B, C or D) is lit on the front panel of the ECU. If you need to change the price level, press a new button (A, B, C or D) if price level changes are enabled for the ECU. 2. Select the portion size by pressing the S (small), R (regular), L (large) or SP (special) button on the ECU's front panel. Verify the correct portion size button is lit. 3. Pick up a bottle with a secured pourer and insert the pourer into the activator ring (located in the ring holder). 4. Grasp the finger grip on the activator ring with your index finger and quickly invert the bottle to a near vertical pouring position over a glass. The pour commences. 5. When the pour ends, tip the bottle back to an upright position. Return the activator ring to the ring holder and the bottle to its prior location. Notes q If the pour does not immediately begin, quickly tip the bottle and activator ring to an upright position and then back to a vertical pouring position over the glass. q If the pour splashes sideways and misses the glass, you may not have tipped the bottle to a vertical position quickly enough. q If you have enabled the Size Reset feature at the computer, the portion size indicators reset to R after every pour. q See the Network and ECU Setup section to enable or disable pouring features. Pouring Operations 21-7 Pour a Complimentary 1544 Infinity Drink Complimentary pouring is an option you enable or disable at the computer for each ECU. n To pour a complimentary 1544 Infinity drink: 1. Press the right arrow button. The indicator lights on the front panel flash while in comp mode. 2. Verify the correct price level button (A, B, C or D) is lit on the front panel of the ECU. If you need to change the price level, press a new button (A, B, C or D) if price level changes are enabled for the ECU. 3. Select the portion size by pressing the S (small), R (regular), L (large) or SP (special) button on the ECU's front panel. Verify the correct portion size button is lit. 4. Pick up a bottle with a secured pourer and insert the pourer into the activator ring (located in the ring holder). 5. Grasp the finger grip on the activator ring with your index finger and quickly invert the bottle to a near vertical pouring position over a glass. The pour commences. 6. When the pour ends, tip the bottle back to an upright position. Return the activator ring to the ring holder and the bottle to its prior location. 7. Press the left arrow button to return to standard pouring mode. The indicator lights stop flashing. OR If you have enabled the Comp Reset option at the computer, the dispenser automatically resets to standard pouring mode when the complimentary pour ends. Notes q All complimentary pours are computed for system reports. q See the Network and ECU Setup section to enable or disable pouring features. 21-8 Infinity Installation/Service and User Manual Change Price Levels at the Laser Dispenser Switching price levels at the dispenser is an option you can enable or disable. If you enable this feature, anyone can change the price level at a Laser dispenser. n To change price levels at the Laser dispenser: 1. Verify the current price level by checking the price level indicator lights. The left red light is A, the middle yellow light is B, the right red light is C. 2. Press the price level button on the right side of the dispenser. The price level shifts one position (A to B, B to C or C to A). The price level lights indicate the new price level. 3. If necessary, press the button a second time to shift to the next price level. Note q Changing the price level at one dispenser changes it for all dispensers (Laser or All-Bottle) connected to the ECU. q If you're using an Infinty ECU with All-Bottle ID, you have four price levels. When you shift to price level D, both the right and left lights are on. Price level indicator lights Laser dispenser front panel Price level button Pouring Operations 21-9 Pour a Laser Drink Depending on the Laser gun, you can pour 6, 12 or 16 different brands. n To pour a Laser drink: Price level indicator lights 1. Verify the correct price level indicator (A, B, or C) is lit on the front of the dispenser. If you need to change the price level, see Change Price Levels at the Laser Dispenser in this section. (This feature must first be enabled.) Laser dispenser front panel Large portion size indicator Small portion size indicator 2. Remove the Laser gun from the gun holder. Verify the correct portion size indicator is lit. The Small portion size indicator is a red triangle (or down arrow) at the top left of the gun. The Large portion size indicator is a red triangle (or up arrow) at the top right of the gun. If neither triangle is lit the gun is set to Regular portion size. 3. Change the portion size by pressing the down arrow button at the bottom left of the gun for Small or the up arrow button at the bottom right of the gun for Large. If the Small portion size indicator is lit, press the down arrow to reset to Regular. If the Large portion size indicator is lit, press the up arrow to reset to Regular. 4. Bring the Laser gun into pouring position over the glass. 5. Press the button number for the brand you want to pour. T.M. The pour commences. 6. When the pour has ended, return the Laser gun to the holder. by Notes q If you have enabled the Size Reset feature, the portion size indicators reset to Regular after every pour. Down arrow button Up arrow button q If you're using an All-Bottle ID dispenser, you also have a price level D and an extra portion size. In price level D, the left and right price level lights on the dispenser both turn on. On the Laser gun, both the small and large size indicators turn on for the extra size. Pressing the right arrow takes you from regular to Large to X and back to regular. 21-10 Infinity Installation/Service and User Manual Pour a Laser Cocktail If you have a 6 brand Laser gun, you can pour up to eighteen different pre-assigned cocktails–six each in three different "banks." If you have a 12 brand gun, you can pour thirty-six different cocktails–twelve each in three banks. If you have a 16 brand Laser gun, you can pour forty-eight different cocktails–sixteen each in three banks. Cocktail pouring is a feature that can be enabled or disabled (see New ECU Setup (Infinity) or Modify an ECU in the Network and ECU Setup section). Large portion size indicator Small portion size indicator Down arrow Up arrow T.M. by n To pour a Laser cocktail: 1. Remove the Laser gun from the gun holder. If the gun is in normal pouring mode, press the down and the up arrow buttons on the gun at the same time. The gun is now in the Regular bank of cocktail mode. Both portion size indicators blink continuously in Regular bank cocktail mode. 2. To access a different cocktail bank, press the down arrow button for the Lower bank or the Up arrow button for the Upper bank. The small portion size indicator stays on continuously in Lower bank cocktail mode. The large portion size indicator stays on continuously in Upper bank cocktail mode. 3. Bring the Laser gun into pouring position over the glass. 4. Press the button number for the cocktail you want to pour. Laser Gun Modes The 4 possible Laser gun modes are: The pour commences. 5. When the pour ends, press the down and the up arrow buttons on the gun at the same time as many times as needed to return to normal pouring mode. Normal Mode Cocktail Mode OR Comp Mode Comp Cocktail Mode If you have enabled the Cocktail Reset option at the computer, the dispenser automatically resets to standard pouring mode when the cocktail pour ends. When you press the up and down arrow buttons at the same time, the gun cycles through the modes in the order listed, skipping any that are not enabled. Pouring Operations 21-11 Pour a Cocktail with Button 16 Switching If you enable the button 16 switching feature on a 16 brand Laser gun, you reduce the number of possible cocktails to forty-five, but you also reduce the number of button presses needed to pour each cocktail. You can enable or disable both cocktail pouring and button 16 switching (see New ECU Setup (Infinity) or Modify an ECU in the Network and ECU Setup section). n To pour a Laser cocktail with button 16 switching: 1. Remove the Laser gun from the gun holder. Press button 16. Down arrow Up arrow T.M. by The gun is now in cocktail mode. If the gun was set to regular size before pressing button 16, you're in the Regular bank. Both portion size indicators blink continuously in Regular bank cocktail mode. (If the gun was set to Small size before pressing button 16, you're in the Lower bank, and so on.) 2. To access a different cocktail bank, press the down arrow button for the Lower bank, the up arrow button for the Upper bank or the arrow corresponding to whichever portion size is lit for the Regular bank. The small portion size indicator stays on continuously in Lower bank cocktail mode. The large portion size indicator stays on continuously in Upper bank cocktail mode. 3. Bring the Laser gun into pouring position over the glass. 4. Press the button number for the cocktail you want to pour. The pour commences. 5. When the pour ends, press button 16 to return to standard pouring mode. OR If you have enabled the Cocktail Reset option at the computer, the dispenser automatically resets to standard pouring mode when the cocktail pour ends. 21-12 Infinity Installation/Service and User Manual Pour a Complimentary Laser Drink Complimentary pouring and cocktail pouring are options you can enable or disable for each ECU (see New ECU Setup (Infinity) or Modify an ECU in the Network and ECU Setup section). Whether or not you enable cocktail pouring determines how you access complimentary pouring mode at the Laser gun. Small portion size indicator Down arrow Large portion size indicator Up arrow T.M. n To pour a complimentary Laser drink: 1. Remove the Laser gun from the gun holder. If the gun is in normal pouring mode, press both the down and the up arrow buttons on the gun at the same time. (If cocktail pouring is enabled, you're now in cocktail mode. Press both arrow buttons again to cycle to comp mode. If cocktail pouring isn't enabled or you use button 16 switching, you're now in comp mode.) The current price level indicator light on the Laser dispenser front panel blinks continuously in comp mode. by 2. Verify the correct portion size indicator is lit. Change the portion size by pressing the down arrow button for Small or the up arrow button Large. 3. Bring the Laser gun into pouring position over the glass. 4. Press the button number for the brand you want to pour. The pour commences. Laser Gun Modes The 4 possible Laser gun modes are: Normal Mode Cocktail Mode Comp Mode Comp Cocktail Mode When you press the up and down arrow buttons at the same time, the gun cycles through the modes in the order listed, skipping any that are not enabled. 5. When the pour ends, press the down and the up arrow buttons on the gun at the same time as many times as needed to return to normal pouring mode. OR If you have enabled the Comp Reset option, the dispenser automatically resets to standard pouring mode when the complimentary pour ends. Note q All complimentary pours are computed for system reports. Pouring Operations 21-13 Pour a Complimentary Laser Cocktail If you enable the complimentary cocktail pouring feature, any of the cocktails assigned to the Laser gun can be poured as complimentary drinks. (See New ECU Setup (Infinity) or Modify an ECU in the Network and ECU Setup section for help with enabling this feature.) n To pour a complimentary Laser cocktail: Large portion size 1. Remove the Laser gun from the gun holder. Press the down indicator and the up arrow buttons on the gun at the same time as Small portion size indicator many times as needed to access comp cocktail mode. Down arrow Up arrow T.M. by In Regular bank comp cocktail mode, both the portion size indicators on the gun and the price level indicator on the Laser dispenser front panel blink continuously. 2. Access a different cocktail bank by pressing the down arrow button for the Lower bank or the up arrow button for the Upper bank. The small portion size indicator stays on continuously in Lower bank cocktail mode. The large portion size indicator stays on continuously in Upper bank cocktail mode. Laser Gun Modes The 4 possible Laser gun modes are: Normal Mode Cocktail Mode Comp Mode Comp Cocktail Mode When you press the up and down arrow buttons at the same time, the gun cycles through the modes in the order listed, skipping any that are not enabled. 3. Bring the Laser gun into pouring position over the glass. 4. Press the button number for the cocktail you want to pour. The pour commences. 5. When the pour ends, press the down and the up arrow buttons on the gun at the same time as many times as needed to return to standard pouring mode. OR If you have enabled the Comp Reset and Cocktail Reset options, the dispenser automatically resets to normal pouring mode when the complimentary cocktail pour ends. (Note that Comp Reset and Cocktail Reset work independently of each other.) 21-14 Infinity Installation/Service and User Manual Pour a Complimentary Cocktail with Button 16 Switching If you enable the complimentary cocktail pouring feature, any of the cocktails assigned to the Laser gun can be poured as complimentary drinks. Enabling the button 16 switching feature reduces the number of presses to pour the cocktail. (See New ECU Setup (Infinity) or Modify an ECU in the Network and ECU Setup section for help with enabling this feature.) n To pour a complimentary Laser cocktail with button 16 switching: Small portion size indicator Large 1. Remove the Laser gun from the gun holder. Press button 16. portion size indicator The gun is now in cocktail mode. Both portion size indicators blink continuously in Regular bank cocktail mode. 2. Press the down and the up arrow buttons on the gun. Down arrow Up arrow T.M. by Laser Gun Modes The 4 possible Laser gun modes are: Normal Mode Cocktail Mode Comp Mode Comp Cocktail Mode When you press the up and down arrow buttons at the same time, the gun cycles through the modes in the order listed, skipping any that are not enabled. The gun is now in Regular bank comp cocktail mode. Both the portion size indicators and the price level indicators blink continuously. 3. To access a different cocktail bank, press the down arrow button for the Lower bank or the up arrow button for the Upper bank. The small portion size indicator stays on continuously in Lower bank cocktail mode. The large portion size indicator stays on continuously in Upper bank cocktail mode. 4. Bring the Laser gun into pouring position over the glass. 5. Press the button number for the cocktail you want to pour. The pour commences. 6. When the pour ends, press button 16 or the down and up arrow buttons to return to normal pouring mode. OR If you have enabled the Comp Reset and Cocktail Reset option, the dispenser automatically resets to standard pouring mode when the complimentary cocktail pour ends. (Note that Comp Reset and Cocktail Reset work independently of each other.) Pouring Operations 21-15 Change the Price Level at a Tap If you have enabled this feature with Infinity software, you can change the price level for a TAP 1 partition from any one of the tap controllers in that partition. (See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section for help with enabling this feature.) n To change the price level at a tap: 1. Press and hold the cancel button in the upper left corner of the tap keypad. BERG The light goes out behind the button that corresponds to the current price level (button 2 in this case). Button 1 = Price Level A Button 2 = Price Level B Button 3 = Price Level C 2. While still holding the cancel button, press the button that corresponds to the new price level (1 for price level A, 2 for price level B, 3 for price level C.) BERG The light goes out behind the button you push, signifying the new price level (button 3 in this case). 3. Release the cancel button. All lights on the keypad go back on. Note q If you change the price level at a tap controller, it changes BERG the price level for all tap controllers in that partition. 21-16 Infinity Installation/Service and User Manual Pour a TAP 1 Drink The keypad on each tap has 4 numbered buttons to control 4 portion sizes. If you enable the alternate sizes feature, you can pour 4 more portion sizes at each tap (for a total of 8 different portion sizes). See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section for help with enabling this feature. n To pour a TAP 1 drink: BERG 1. Learn the button numbers for the preset portion sizes of your taps. The following is a typical arrangement: Button 1 - glass size portion Button 2 - mug size portion Button 3 - pitcher size portion Button 4 - add a head (splash portion) 2. Press the button on the keypad for the portion size you want (e.g., press button 1 to pour a glass size portion). The light behind the button you press goes out. 3. Wait for the pour to end and remove the glass. The button light comes back on. n To pour an alternate size drink: 1. Press the repeat button (in the upper right corner of the keypad.) The light behind the repeat button blinks. BERG 2. Press the portion size button for the alternate size you want. The light behind the button you press goes out. Alternate Size/Repeat Pour These are mutually exclusive features; you can't enable alternate sizes and repeat pours at the same time. Button 1 - portion size 5 Button 2 - portion size 6 Button 3 - portion size 7 Button 4 - portion size 8 3. If you enabled Alt Size Reset, all lights come back on when the alternate size pour is completed. You are no longer in the alternate size mode. If you did not enable Alt Size Reset, the repeat button continues to blink. The portion size buttons remain in the alternate size mode until you press the repeat button again (or the cancel button.) Note q To add a head to the drink, see Add a Head to a TAP 1 Drink in this section. Pouring Operations 21-17 Pour a Complimentary TAP 1 Drink If you enable the complimentary pouring feature for a TAP 1 ECU, any portion sizes can be poured as complimentary drinks. (See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section for help with enabling this feature.) n To pour a complimentary TAP 1 drink: 1. While holding the cancel button in the upper left hand corner of the keypad, press button 4. BERG The light goes out behind button 4. 2. Release both the cancel button and button 4. All button lights come back on. 3. Position your glass under the tap of the brand you wish to pour. 4. Press the portion size button on the keypad (just as you would for a normal pour). The light goes out behind the button you press. BERG 5. Wait for the pour to end and remove the glass. If Comp Reset is enabled all button lights come back on and the complimentary pouring mode is ended. Notes q A light goes out behind button 1, 2 or 3 when you initially press the cancel button. This has to do with price levels and does not affect the complimentary pour. q To see if the complimentary pouring mode is on, hold down the cancel button. If button 4 is not lit, complimentary pouring mode is on. q If you haven’t started the pour, you can undo the complimentary pouring mode by holding down the cancel button and pressing button 4 again. q You cannot repeat a complimentary pour using the repeat button. 21-18 Infinity Installation/Service and User Manual Add a Head to a TAP 1 Drink One of your portion sizes may be programmed to add a splash of product to an already poured glass, mug or pitcher. This splash is typically 1 oz (3 cl) of product that adds a head to the drink. n To add a head to a TAP 1 drink: 1. Pour the desired portion size. BERG 2. Leave the glass under the tap and press the button programmed to “add a head.” The light behind the “add a head” button goes out. 3. Wait for the splash to top off the drink and remove the glass. All button lights come back on. Notes q Typically, the “add a head” portion is assigned to button 4. q For EPROMs version 3.00 and later, the add a head limit determines the number of consecutive add a head pours allowed. The add a head limit is a TAP 1 ECU setup feature. See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section. (Any zero-priced portion will be counted in the add a head limit.) Pouring Operations 21-19 Pause a TAP 1 Pour If you are interrupted during the pouring of a TAP 1 drink or you need time for the foam to settle you can stop the pour in progress and resume it later. n To pause a TAP 1 pour: 1. Press the same portion size button you pressed to begin the pour. BERG The light behind the button blinks and the pour stops. The button continues blinking until you resume the pour. 2. Press the same portion size button again to resume the pour. The light behind the button goes out and pouring continues at the exact point it left off. Notes q You can pause and resume a pour as many times as needed. q Press the cancel button to abort a paused pour. 21-20 Infinity Installation/Service and User Manual Repeat a TAP 1 Pour If you know you will be pouring the same drink two or more times in a row, use the TAP 1 repeat feature. This feature must be enabled with Infinity software. (See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section for help with enabling this feature.) n To repeat a TAP 1 pour: 1. Press the repeat button (the button with two mugs in the upper right corner). BERG The light behind the repeat button blinks. 2. Position your glass under the tap and press a portion size button (button 1 in our example). The light behind the portion size button comes back on for the number of seconds (1-9) specified in the software for Repeat Delay. 4. Quickly position a new glass under the tap. BERG The light behind the portion size button goes out again as the new pour begins. 3. Wait for the pour to end and remove the glass. 5. Repeat steps 3 and 4 for as many identical drinks as you need. 6. Press the repeat button again anytime during the pouring of the final drink to turn the repeat feature off. The repeat button stops blinking and the current pour continues until finished. BERG Notes q As long as the repeat button continues to blink, you are in the repeat mode. q If you press the cancel button to get out of repeat mode, it cancels the pour in progress as well. q You can press the repeat button anytime before or during the pour you want to repeat. q Alternate sizes and repeat pours are mutually exclusive features; you can't enable both at the same time. Pouring Operations 21-21 Cancel a TAP 1 Pour You can cancel a TAP 1 pour in progress. If you have EPROM version 3.0 or above in a TAP 1 ECU, you can use Infinity software to specify whether canceled pours are counted as cancels. (See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section for help with this feature.) n To cancel a pour: BERG 1. Press the cancel button in the upper left corner while a pour is in progress. The button light of the portion size being poured comes on and any pouring operations in progress immediately cease. Notes q If you are interrupted during a pour, use the pause feature (see Pause a Pour) rather than cancel, so you can resume pouring where you left off. q If you press the cancel button to get out of repeat mode, it immediately stops the pour in progress as well. 21-22 Infinity Installation/Service and User Manual TAP 1 Manual Pouring Operation You can convert your taps to pour manually any time you wish, but you must first enable this feature using Infinity software. If you have flow meters installed in your lines, any manual pours continue to be monitored by TAP 1 and appear on system reports. If you have an unusually high number of manual pours in a report, it could be due to cleaning the system. (Clear Sales (Z) before and after cleaning to eliminate these numbers from your sales reports.) n To manually pour using the TAP 1 buttons: 1. While holding the cancel button, press the repeat button. BERG Both the cancel and repeat buttons blink to indicate you are in the manual pouring mode. 2. Press any one of the four portion size buttons to begin a pour. The light behind the pressed button goes out. BERG 3. Press the same portion size button again to stop the pour. The light behind the pressed button comes back on. 4. While holding the cancel button, press the repeat button to turn off manual mode from the tap. All lights come back on. BERG Notes q Pressing the cancel button alone does not cancel manual mode. It only cancels the pour in progress. q Manual pouring continues indefinitely until you stop the pour. All portion control is suspended. q All four portion size buttons function the same in the manual mode. However, you must use the same button to start and stop a pour. Pouring Operations 21-23 n To manually pour using the brand handle: 1. Unscrew the decorative brand handle and remove the brand handle flange from the top of the tap. 2. Insert the tap key (#1105) into the keylock on the top of the tap and turn clockwise. The tap key cannot be removed from the cover when in the unlocked position. 3. Flip the tap cover up. 4. Operate the tap manually by pulling the brass lever forward to pour and pushing it back to stop. n To convert back to TAP 1 operation: 1. Flip the tap cover down. The tap display lights go on when the circuitry in the cover makes adequate contact with the tap head. 2. Turn the tap key counterclockwise 90 degrees and remove the key. 3. Replace the brand handle flange and brand handle. (Screw the flange down securely to completely lock the tap cover.) 21-24 Infinity Installation/Service and User Manual TAP 1 End of Keg Handling The way you set up your TAP 1 ECU with Infinity software determines how you know when you’re out of beer at the taps. Whether or not you have flow meters, choose to run in timer mode, or enable automatic end of keg pause determines what happens when a keg is empty. See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section. n If you’ve installed flow meters AND you’re not running in timer mode AND you’ve enabled immediate pause: 1. Buttons 1-4 on the tap blink continuously as soon as the flow meter detects an empty keg. (The button of the portion size you are pouring stays unlit.) BERG 2. All pouring operations immediately pause. 3. You can press the cancel button to cancel the paused pour in progress and stop the blinking while you go change the keg. Or you can press the unlit portion size button to finish the pour at the risk of filling your line with foam. Or you can change the keg and then resume the pour by pressing the unlit portion size button. n If you’ve installed flow meters AND you’re not running in timer mode AND you’ve enabled pause after pour complete: NOTE: If the lights continue to blink after you’ve changed the keg and finished your pour, press the cancel button to stop the blinking. 1. Buttons 1-4 on the tap blink continuously (informing you of an empty keg) AFTER the current pour is complete. 2. Pouring operations can continue even with buttons 1-4 blinking. (Repeat drinks continue to pour unless you cancel.) 3. You can change the keg or continue pouring (at the risk of getting foam into the line). n If you’ve installed flow meters AND you’re not running in timer mode AND you’ve chosen no indication: 1. No lights blink at the tap to inform you when the flow meter detects an empty keg. TAP 1 uses a back up timer to accurately complete any pour in progress. 2. The only indication of an empty keg is a foaming faucet. n If you’re running in timer mode: No lights blink at the tap to inform you of an empty keg. Foam may get into the line and pour from the tap. Pouring Operations 21-25 Pour with Server ID If the server ID feature is enabled for the ECU, you must insert a valid server key in a remote server access box to pour a drink. This feature can be used to pour All-Bottle, Laser or TAP 1 drinks. (See the New ECU Setup tasks or Modify an ECU in the Network and ECU Setup section for help with enabling this feature.) n To pour with server ID: 1. Insert a server key in a server key receptacle. Each server key receptacle is associated with an Infinity ECU, a 1544 Infinity ECU or a TAP 1 partition. While a key remains in the receptacle, every sale from a dispenser connected to the associated ECU or partition is written to the key. 2. Pour a drink. (See the other tasks in this section.) 3. Remove the server key from the server key receptacle. Notes q When an Infinity ECU has server ID enabled, all lights on the Laser front panel, the Laser guns and the I-box are off when there is no key in the server key receptacle. Server Limit with Partitions If you divide a TAP 1 ECU into more than 4 partitions, the number of servers whose sales are tracked (at any given time) is reduced from 20 per partition to 10 per partition. q When a TAP 1 partition has server ID enabled, all tap lights in the partition are off when there is no key in the server key receptacle. 21-26 Infinity Installation/Service and User Manual SECTION 22 Maintenance and Upgrading Proper cleaning and maintenance of the Infinity system is essential. Refer to this section for the following tasks: Clean an Infinity, TAP 1 or 1544 Infinity ECU ............................ 22-2 Clean the I-Box, All-Bottle ID dispenser or Laser Dispenser....... 22-3 Clean the All-Bottle Coded Pourers .............................................. 22-4 Clean a Laser Gun ......................................................................... 22-5 Clean a TAP 1 Faucet .................................................................... 22-6 Replace the Infinity ECU Battery ................................................. 22-8 Change the EPROM in an Infinity ECU ....................................... 22-9 Replace the TAP 1 ECU Battery ................................................. 22-10 Change the EPROM in a TAP 1 ECU ......................................... 22-12 Replace the 1544 Infinity ECU Battery ...................................... 22-14 Change the EPROM in a 1544 Infinity ECU .............................. 22-16 Change the Fuses in an Infinity ECU.......................................... 22-18 Clean an Infinity, TAP 1 or 1544 Infinity ECU The ECU is designed to protect the electronics inside from moisture, but bartenders should still be cautioned to avoid splashing water or drinks on the ECU. If a spill should occur on the outside housing of an ECU, use this procedure to clean it. n To clean the ECU: 1. Unplug the power cord and any air solenoid cables from the ECU. 2. Wipe the outside of the ECU with a damp (not dripping) cloth or sponge. Notes q Do not attempt any more thorough cleaning of an ECU, and absolutely do not attempt to clean any internal circuit boards or surfaces. q If you think liquid may have found its way inside the ECU, call your Berg dealer immediately. 22-2 Infinity Installation/Service and User Manual Clean the I-Box, All-Bottle ID Dispenser or Laser Dispenser Sensitive electronic elements are safely protected inside the I-Box, All-Bottle ID dispenser and Laser dispenser to deliver reliable service under heavy use in bar conditions. Bartenders should still be cautioned to avoid splashing water or drinks on the box. If a spill should occur on the IBox or Laser dispenser, use this procedure to clean it. n To clean the I-Box, All-Bottle ID dispenser or Laser dispenser: 1. Wipe the outside with a damp (not dripping) cloth or sponge. 2. Wipe the activator ring and activator ring holder with a damp cloth or sponge. Notes q Do not attempt any more thorough cleaning of an I-Box, All- Bottle ID dispenser or Laser dispenser, and absolutely do not attempt to clean any internal circuit boards or surfaces. q If you think liquid may have found its way inside the box, call your Berg dealer immediately. Maintenance and Upgrading 22-3 Clean the All-Bottle Coded Pourers The All-Bottle coded pourers are carefully designed for liquor dispensing applications. They impart no taste or odor to liquor and should only be cleaned with clear water. Each pourer should be cleaned every time it is removed from a bottle. Berg provides a pourer washing fixture for this purpose. Water faucet n To clean an All-Bottle coded pourer: 1. Attach the smaller end of the pourer washing fixture (Berg PN 9007191) to your faucet. Turn on a gentle flow of warm water. 2. Insert a coded pourer into the pourer washing fixture with the tip of the pourer pointed slightly away from you. 3. Snap the flange of the coded pourer into the washing fixture and hold it there for a few seconds. Pourer washing fixture Pourer Two streams of water (one from the end of the breather tube and the other from inside the plastic insert) flow from the coded pourer when all passages are clear. Especially gummy pourers may need to be held in the washing fixture a little longer until both streams of water are running freely. Notes q Never clean your pourers in a dishwasher. q Never use soap to clean a pourer. Unless removed Flange Plastic insert Breather tube completely, soap can get into your liquor. It can also react chemically with the specially formulated plastics and make them brittle, shortening the useful life of your pourers. q If a pourer is removed from a bottle and allowed to dry without being cleaned, soak it for several minutes in clear, warm water to loosen the dried liquor before inserting the pourer in the washing fixture. Repeat the soaking and rinsing if necessary. q Check the plastic insert of a pourer when cleaning. Liquor drying on the plastic may remove some of the plastic's elasticity. If the plastic insert remains stiff after cleaning, replace it. 22-4 Infinity Installation/Service and User Manual Clean the Laser Gun The outside of the Laser gun should be cleaned regularly. n To clean the Laser gun: 1. Use warm water (never hot) and a mild, non-abrasive detergent to clean the outside of the Laser gun. 2. Gently wipe the gun with a wet (not dripping) cloth or sponge. Avoid getting cleanser into the diffuser screens on the bottom of the gun. T.M. by Maintenance and Upgrading 22-5 Clean a TAP 1 Faucet Regular cleaning of the plastic faucets inside the TAP 1 tap controllers is essential. Continual use without cleaning can impair the flavor of the beverage and cause the faucets to stick and eventually freeze up. Whether you perform your own draft system cleaning or hire someone to do it for you, follow these steps to insure proper functioning of your taps. n To clean a TAP 1 faucet: 1. Unscrew the brand handle and remove the brand handle flange from the top of the tap. 2. Insert the tap key (#1105) into the keylock and turn clockwise 90 degrees. (The tap key cannot be removed from the tap cover when in the unlocked position.) 3. Flip the tap cover up. 4. Remove the rubber strap from the top of the brass lever. 5. Remove the brass lever by loosening the bonnet nut. 6. Unscrew the brass thumb screw that holds the cylinder bracket to the faucet. 7. Slide the tap cover and cylinder bracket assembly to the right and set it aside where it will not get wet. 8. Remove the plastic faucet with a spanner wrench. 9. Clean the faucet and plunger as you would any draft system faucet. 10. Replace the faucet using a spanner wrench. 11. Replace the tap cover and cylinder bracket assembly on the faucet by placing it at the right side of the faucet and sliding to the left. 12. Replace the brass thumb screw in the cylinder bracket hole and tighten. 13. Replace the brass lever on the faucet and tighten the bonnet nut. Make sure the bottom end of the lever penetrates the slot in the plunger. 14. Attach the rubber strap to the brass lever by feeding the strap behind the pusher arm and over the brass lever. 15. Flip the tap cover down. (The lights on the tap go on when the cover is all the way down.) 22-6 Infinity Installation/Service and User Manual 16. Turn the tap key counter-clockwise 90 degrees and remove the key. 17. Replace the brand handle flange and brand handle. (Screw the flange down securely to completely lock the tap cover.) Brand handle flange Keylock Tap cover Cylinder bracket Pusher arm Rubber strap Brass lever Bonnet nut Brass thumb screw Plunger Plastic faucet Maintenance and Upgrading 22-7 Replace the Infinity ECU Battery If AC power to the ECU is constantly maintained, the lithium battery inside the ECU should provide years of service. The first symptom of a dying battery may be incorrect portion sizes at the ECU’s dispensers. Often the complimentary mode and price-level functions will stop operating properly, and sales information may be incomplete or incorrect. If symptoms indicate that an ECU’s battery is fading, the battery should be replaced using this procedure. n To replace the battery in an Infinity ECU: 1. Archive and clear sales (Z) for the ECU to save the latest sales information. 2. Unplug the ECU. 3. Remove the four screws that secure the ECU chassis to its cover, and slide the chassis out from under the cover. The CPU board is directly accessible from above the ECU when the cover is removed. You don't need to remove the CPU board from the chassis. Battery location on CPU board 4. Remove the old battery by inserting the tip of a small screwdriver under it and gently prying it from its socket. 5. Insert the new battery into the battery socket, being sure to align the positive “+” side of the battery with the positive “+” side of the socket. When fully inserted, the battery will be level with the ends of the socket. 6. Slide the ECU chassis back into its mounted cover, and secure it with the four screws. 7. Plug in the ECU. 8. At the computer, clear and restore the ECU's memory. See Clear and Restore Memory in the ECU Diagnostics section. Caution: Lithium is poisonous if swallowed. Be careful not to puncture the battery case of an old or new battery. Lithium batteries are not rechargeable. Lithium batteries can overheat or rupture if shorted; handle with care and dispose of used batteries in accordance with manufacturer's instructions. Replace an old battery with Berg PN 8007776, a Duracell DL1/3N or a Sanyo CR1/3N. For your safety use no substitutes without the expressed written consent of Berg Company. Electronic components are sensitive to static electricity. If possible, avoid working on the Infinity ECU while standing on a carpeted surface. Before you open the ECU, discharge any static electricity from your body by touching any known grounded metal surface. Also discharge the static repeatedly in like manner while working on the ECU. 22-8 Infinity Installation/Service and User Manual Change the EPROM in an Infinity ECU You may need to replace the EPROM chip in the Infinity ECU. Replacing the chip is not difficult–it just requires a certain amount of care to protect the fragile pins on the sides of the chip. n To change the EPROM in an Infinity ECU: 1. Archive and clear sales (Z) for the ECU to save the latest sales information. 2. Unplug the ECU. 3. Remove the four screws that secure the ECU chassis to its cover, and slide the chassis out from under the cover. The CPU board is directly accessible from above the ECU when the cover is removed. You don't need to remove the CPU board from the chassis. 4. Remove the old EPROM with the PROM remover tool (Berg PN 8004798). Follow the instructions accompanying the tool. Note the orientation of the chip. EPROM location on CPU board 5. Insert the new EPROM into the socket by aligning the Ushaped notch of the chip with the U-shaped notch of the socket. Be sure all EPROM pins are aligned with the socket. Take care not to bend or damage any of the pins. Gently press straight down on the EPROM until it locks into position. Pins U-shaped notch on EPROM 6. Slide the ECU chassis back into its mounted cover, and secure it with the four screws. 7. Plug in the ECU. 8. At the computer, clear and restore the ECU's memory. See Clear and Restore Memory in the ECU Diagnostics section. Caution: Electronic components are sensitive to static electricity. If possible, avoid working on the Infinity ECU while standing on a carpeted surface. Before you open the ECU, discharge any static electricity from your body by touching any known grounded metal surface. Also discharge the static repeatedly in like manner while working on the ECU. Maintenance and Upgrading 22-9 Replace the TAP 1 ECU Battery If AC power to the ECU is constantly maintained, the lithium battery inside the ECU should provide years of service. The symptoms of a dying battery may include a "Memory Corrupt" message on the ECU display . n To replace the battery in a TAP 1 ECU: 1. Archive and clear sales (Z) for the ECU to save the latest sales information. 2. Unplug the ECU. 3. Remove the cover of the ECU by loosening the four machine screws around its edge. 4. Remove the old battery by inserting the tip of a small screwdriver under it and gently prying it from its socket. 5. Insert the new battery into the battery socket, being sure to align the positive “+” side of the battery with the positive “+” side of the socket. When fully inserted, the battery will be level with the ends of the socket. 6. Replace the cover of the ECU by tightening the four screws that secure it. 7. Plug in the ECU. 8. At the computer, clear and restore the ECU's memory. See Clear and Restore Memory in the ECU Diagnostics section. Caution: Lithium is poisonous if swallowed. Be careful not to puncture the battery case when removing an old battery or inserting a new one. Lithium batteries are not rechargeable. Lithium batteries can overheat or rupture if shorted; handle with care and dispose of used batteries in accordance with manufacturer's instructions. Replace an old battery with Berg PN 8007776, a Duracell DL1/3N or a Sanyo CR1/3N. For your safety use no substitutes without the expressed written consent of Berg Company. Electronic components are sensitive to static electricity. If possible, avoid working on the ECU while standing on a carpeted surface. Before you open the ECU, discharge any static electricity from your body by touching any known grounded metal surface. Also discharge the static repeatedly in like manner while working on the ECU. 22-10 Infinity Installation/Service and User Manual ECU battery Machine screws Maintenance and Upgrading 22-11 Change the EPROM in a TAP 1 ECU As new versions of TAP 1 become available you will need to replace the EPROM in your customers’ ECUs. Replacing the chip is not difficult—it just requires a certain amount of care to protect the fragile pins on the sides of the chip. n To change the EPROM in a TAP 1 ECU: 1. Archive and clear sales (Z) for the ECU to save the latest sales information. 2. Unplug the ECU. 3. Remove the cover of the ECU by loosening the four machine screws around its edge. 4. Remove the old PROM chip with the chip puller tool, 8004798, from your Berg Beer Toolkit. Note the orientation of the chip. 5. Insert the new PROM into the socket by aligning the angled corner of the chip with the top left corner of the socket. (It should match the orientation of the old chip.) Be sure all PROM pins are aligned with the socket. Take care not to bend or damage any of the pins. Gently press straight down on the PROM until it locks into position. 6. Replace the cover on the ECU and tighten the four screws that secure it. 7. Plug in the ECU. 8. At the computer, clear and restore the ECU's memory. See Clear and Restore Memory in the ECU Diagnostics section. Caution: Electronic components are sensitive to static electricity. If possible, avoid working on the ECU while standing on a carpeted surface. Before you open the ECU, discharge any static electricity from your body by touching any known grounded metal surface. Also discharge the static repeatedly in like manner while working on the ECU. 22-12 Infinity Installation/Service and User Manual ECU PROM chip Machine screws Maintenance and Upgrading 22-13 Replace the 1544 Infinity ECU Battery If AC power to the ECU is constantly maintained, the lithium battery inside the ECU should provide years of service. The symptoms of a dying battery may include loss of setup data or sales records when the ECU is unplugged. n To replace the battery in a 1544 ECU: 1. Archive and clear sales (Z) for the ECU to save the latest sales information. 2. Unplug the ECU and disconnect all cables to the back of the ECU. 3. Loosen the two screws on each side of the ECU with a hex wrench. Loosen the stand off nuts on the back of the ECU with a nut driver. Open the bottom of the ECU. 4. Remove the old battery by inserting the tip of a small screwdriver under it and gently prying it from its socket. 5. Insert the new battery into the battery socket, being sure to align the positive “+” side of the battery with the positive “+” side of the socket. When fully inserted, the battery will be level with the ends of the socket. 6. Replace the bottom of the ECU by tightening the four screws that secure it on the sides and the stand off nuts on the back. 7. Plug in the ECU. 8. At the computer, clear and restore the ECU's memory. See Clear and Restore Memory in the ECU Diagnostics section. Warning: Lithium is poisonous if swallowed. Be careful not to puncture the battery case when removing an old battery or inserting a new one. Lithium batteries are not rechargeable. Lithium batteries can overheat or rupture if shorted; handle with care and dispose of used batteries in accordance with manufacturer's instructions. Replace an old battery with Berg PN 8007776, a Duracell DL1/3N or a Sanyo CR1/3N. For your safety use no substitutes without the expressed written consent of Berg Company. Caution: Electronic components are sensitive to static electricity. If possible, avoid working on the ECU while standing on a carpeted surface. Before you open the ECU, discharge any static electricity from your body by touching any known grounded metal surface. Also discharge the static repeatedly in like manner while working on the ECU. 22-14 Infinity Installation/Service and User Manual The actual base plate of your ECU may look slightly different. Standoff nuts ECU battery Two screws on each side of the ECU Maintenance and Upgrading 22-15 Change the EPROM in a 1544 Infinity ECU If you upgrade your 1544 Infinity ECU, you need to replace the EPROM chip. Replacing the chip is not difficult–it just requires a certain amount of care to protect the fragile pins on the sides of the chip. n To change the EPROM in a 1544 ECU: 1. Archive and clear sales (Z) for the ECU to save the latest sales information. 2. Unplug the ECU and disconnect all cables to the back of the ECU. 3. Loosen the two screws on each side of the ECU with a hex wrench. Loosen the stand off nuts on the back of the ECU with a nut driver. Open the bottom of the ECU. 4. Remove the old EPROM with the PROM remover tool (Berg PN 8004798). Follow the instructions accompanying the tool. Note the orientation of the chip. 5. Insert the new EPROM into the socket by aligning the angled corner of the chip with the angled corner of the socket. (It should match the orientation of the old chip.) Be sure all EPROM pins are aligned with the socket. Take care not to bend or damage any of the pins. Gently press straight down on the EPROM until it locks into position. 6. Replace the bottom of the ECU by tightening the four screws that secure it on the sides and the stand off nuts on the back. 7. Plug in the ECU. 8. At the computer, clear and restore the ECU's memory. See Clear and Restore Memory in the ECU Diagnostics section. Caution: Electronic components are sensitive to static electricity. To prevent damage, the EPROM is shipped in protective anti-static packaging. If possible, avoid opening the package or working on the ECU while standing on a carpeted surface. Before you open the package or the ECU, discharge any static electricity from your body by touching any known grounded metal surface. Discharge the static repeatedly in like manner while working on the ECU. 22-16 Infinity Installation/Service and User Manual The actual base plate of your ECU may look slightly different. Standoff nuts EPROM Two screws on each side of the ECU Maintenance and Upgrading 22-17 Change the Fuses in an Infinity ECU The newer style Infinity ECU (PN 8009700) has fuses instead of the circuit breaker found on the older ECU. n To change the fuses in an Infinity ECU: 1. Locate the fuse receptacle directly below the power cord connection. 2. Open the receptacle by gently prying with a screwdriver. 3. Replace the fuses (the receptacle takes two). Use Berg PN 8008027. The fuses are 1.0 amp 5x20mm slo-blo. 4. Close the fuse receptacle. 22-18 Infinity Installation/Service and User Manual
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