BERG Division of DEC ABID1 All-Bottle ID System (Liquid Dispensing Unit) User Manual Infititl4

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User Manual Part 5

SECTION17The sales data generated by Infinity can be used to ring up drinks at a salesterminal using Berg's Interface program. This ensures zero variance betweenInfinity's data and that of the sales terminal. However, if you're not usingInterface, you can check for variances between Infinity's sales data and thesales data from a sales terminal using either the Variance or Reconciliationreport.lThe Variance report starts with Infinity's sales totals for each productand compares them with the sales collected at the sales terminal for eachInfinity product (including cocktails). You enter the sales terminal'scollected sales for each Infinity product when you run the report. Thereport lists Infinity products and shows the sales comparisons, anyvariance, and the percent of variance.lThe Reconciliation report starts with PLU information (from a salesterminal data file) and compares that data with Infinity's data usingeither volume amounts or sales amounts. The report lists Infinity brands(no cocktails), shows any difference in the sales terminal's sales orimplied volume and Infinity's sales or monitored volume and computesany variance. This report requires previous setup tasks (entering PLUs,entering a price per unit, defining a sales terminal data file), but does notrequire input when you run the report. It can also be included in aschedule.This section provides help with the following tasks:Run a Variance Report .................................................................. 17-2Before You Run a Reconciliation Report ......................................17-4About PLU Recipes ...................................................................... 17-6Create and Assign a PLU Recipe ..................................................17-8Sales Terminal Data File .............................................................17-10Run a Reconciliation Report ....................................................... 17-12Reconciliation andVariance Reports

Reconciliation and Variance Reports 17-3Wait while the report is run. The time it takes to run thereport is determined by the amount of sales activity and thenumber of ECUs in the station or group. Never turn off orrestart your computer while the report is running or salesdata may be lost.9. Type the Collected sales for each product assigned todispensers in the station or group. "Collected sales" meansthe actual money taken in for the product as shown on asales terminal report.10. Click OK.11. If you view the report on the screen click Print if you wantto print a copy. Click Close to exit the View screen.12. Click Close to exit the Reports screen.lYou can resize the View windowand Infinity remembers thesize you set.lThe Page Up and Page Downkeys and the up and downarrow keys on your keyboardcan be used to move aroundthe report.lIf the report is longer thanone page, use the four pagenavigation buttons on thescreen to select the Next,First, Previous or Last page ofthe report.

Reconciliation and Variance Reports 17-54. If necessary, create PLU"recipes" and list themon the ECU's "PLURecipe" tab for the solepurpose of determiningvolume on theReconciliation report.See About PLU Recipesand Create and Assigna PLU Recipe in thissection.5. Learn the parameters of thesales data file generated bythe sales terminal. Establishwhere Infinity will find thefile. Enter theseReconciliation options inInfinity. See Sales TerminalData File in this section.6. Run the report or include thereport in a schedule. See Runa Reconciliation Report inthis section or DefineSchedule Actions in theSchedules section.

Reconciliation and Variance Reports 17-7What is the differencebetween a PLU Recipeand a Cocktail Recipe?A cocktail recipe is sent to the ECU and used to pour cocktails.PLU recipes are never sent to the ECU and are never used topour drinks. Cocktail recipe names appear on system reports.PLU recipe names never appear on system reports.How many PLU recipescan I assign to an ECU?The default number of PLU recipes that can be assigned to anECU is 50. If you assign 50, the number available becomes 100(for all ECUs). The number continues to increase as you need itdepending on your system's capacity to process and store therecipes.How is a PLU Recipe used?lWhen you run a Reconciliation report, Infinity uses thePLUs and PLU recipes you've entered to compare thevolume rung at the sales terminal with the volume monitoredby Infinity.lThe names of any PLU recipes you've created do not appearin the report. Infinity only uses the PLU recipe to determinea drink's ingredients and then computes volumes for theingredients.lYou won't see the individual names of your All-Bottle"Well" brands on the report. You'll see "Well" with the totalvolume of all "Well" pours.lYou won't see the names of beer cocktails, All-Bottlecocktails or cross-cocktails, but the volume of the brandspoured in those cocktails will be included in the total volumelisted for the brands.

Reconciliation and Variance Reports 17-11Variable File Names You can use the following strings to substitute for the salesterminal data file name. These strings are not used by the salesterminal to generate the file. They are used by Infinity to searchfor a sales terminal data file name that matches the date theReconciliation report is run.{dd} - day of the month, e.g., 13{ddd} - day of the week, short format, e.g., Tue{dddd} - day of the week, full name, e.g., Tuesday{mm} - two digit month number, e.g., 10{mmm} - name of the month short format, e.g., Oct{mmmm} - name of the month, full name, e.g., October{y} - day of the year, e.g., 355{yy} - two digit year, e.g., 00{yyyy} - four digit year, e.g., 2000{#} - match the highest number in an existing fileIf brackets do not match up or do not contain the strings above,they are left intact (as part of the file name).Examples:rec{ddd}.txt = rectue.txt (if Reconciliation is done on Tuesday{dd}{mmm}{yy}.txt = 13oct00.txt{dd{xxx}.txt = {dd{xxx}.txt (brackets don't match up)7. Type the Sales Column number if you're comparing bysales. This identifies which column in the file lists a salesamount for each PLU. The default is 3.8. Type in the Field Delimiter. This is a character used toseparate fields of information in the sales terminal data file.The default is a comma (,).9. Type the PLU Column number. This identifies whichcolumn in the file lists the PLUs. The default is 1.10. Type the Header Lines number. This is the number ofheader/comment lines at the beginning of the sales terminaldata file. These lines are skipped by Infinity.11. Type the Sales Terminal Data File Name. Include the path.You can list a variable name using curly brackets (seebelow).12. Click OK to save all your entries. Unless somethingchanges, you only need to set up these options once.

17-12 Infinity Installation/Service and User ManualRun a Reconciliation ReportTo run this report you must perform required set up tasks in Infinity. (See Before You Run aReconciliation Report in this section.) Each time you run a Reconciliation report, a current salesterminal data file must be present at the computer and available for Infinity . Once you're ready,you can run the report the same way you run any other advanced report. See ReconciliationReport in the Sample Reports section for a complete description of this report.nTo run a Reconciliation report:1. Run Report.2. Pull down the Advanced Reporting menu. Click AdvancedReports....3. Select Reconciliation Report.4. Select the Station/Group.5. Select the dates of the data used in the report. See Set ReportOptions in the Reports section for a description of alloptions.6. Click View to run the report and view it on the screen ORClick Print to run the report and send it to the printerwithout viewing.Wait while the report is run. The time it takes to run thereport is determined by the amount of sales activity and thenumber of ECUs in the station or group. Never turn off orrestart your computer while the report is running or salesdata may be lost.

Reconciliation and Variance Reports 17-137. If you view the report on the screen click Print if you wantto print a copy. Click Close to exit the View screen.8. Click Close to exit the Reports screen.NoteqIf you run the Reconciliation report on a schedule, you mayalso need to schedule the export of the sales terminal datafile on the sales terminal side. (The export of the salesterminal file should precede the scheduled Reconciliationreport.)lYou can resize the View windowand Infinity remembers thesize you set.lThe Page Up and Page Downkeys and the up and downarrow keys on your keyboardcan be used to move aroundthe report.lIf the report is longer thanone page, use the four pagenavigation buttons on thescreen to select the Next,First, Previous or Last page ofthe report.

SECTION18This section provides an example of each report Infinity offers. For help withrunning a report see the Reports section.Glossary of Report Terms ............................................................. 18-2Current Sales Totals/Clear Sales (Z) Report ................................. 18-4Sales Totals (X1) Report ............................................................... 18-6Sales by Price Levels (X2) Report ................................................ 18-8Detailed Sales (X3) Report .........................................................18-10Hourly Sales (X4) Report ...........................................................18-12Sales Summary Report ................................................................18-14Usage Report............................................................................... 18-16Retail Usage Report ....................................................................18-18Price Level Changes Report........................................................ 18-20Price Portion Report.................................................................... 18-22PLU Report ................................................................................ 18-24Cost Per Unit Report ...................................................................18-26Configuration Report .................................................................. 18-28Variance Report...........................................................................18-30Reconciliation Report ................................................................. 18-32Server Summary/Clear Server Sales (Z) Report .........................18-34Server Summary Report ..............................................................18-36Server Sales by Price Level Report ............................................ 18-38Container Stock Report ............................................................... 18-40Cost Analysis Report...................................................................18-42Brand Information Report ...........................................................18-44Sample Reports

18-4 Infinity Installation/Service and User ManualCurrent Sales Totals/Clear Sales (Z) ReportWhen you archive and clear sales, Infinity generates a Current Sales Totals/Clear Sales reportshowing data for the selected station or group. (If you run this report on the Master Group, youllonly see combined totals for the entire group.) The sales data is also sent to the computer to bestored in archive records. Only run this report when you want to set all totals at the ECU to zero.For help with running the report see Archive and Clear Sales (Z) in the Reports section.Current Sales Totals/Clear SalesThis report shows the total number of Charged Drinks and totalCharged Sales for the selected station or group as well as thesales percentage that each station contributes to the report. (Allthe numbers in the Pct. of Total Sales column should total100%.)The report also shows the total number of Comp Drinks andComp Sales, as well as Canceled Drinks and Canceled Sales.These complimentary and canceled totals are not included in theCharged Drinks and Charged Sales totals in the first twocolumns.Archive Number Archive Num (formerly Z number) is the number of times aClear Sales report has been run at the station including this time.If the ECUs in the station have not been cleared the same numberof times, the highest number is listed.Printed On The Time and Date on the report are the time and date the reportwas runnot necessarily the time and date of the last stationactivity.Type of Data To run this report the computer must communicate with theselected ECU(s). The data reported on is all data currentlystored at the ECU(s) or in other words, all data since the lasttime you cleared sales at the selected ECU(s).Glossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.

Sample Reports 18-5lYou may see a message on this report indicating the ECU's Archive Number isdifferent from the PC's archive number.lThis message is normal for every ECU the very first time its sales are cleared(ECU Archive Number = 0, Computer's Archive Number = 1).lThe message may also be due to performing a Restore Memory at the ECU. Thefirst time you clear sales at an ECU after performing a Restore Memory thisreport will always show 0 as the Archive Number so that it's clear that the ECUhas been reset since the last time its sales were cleared.lIf there is a mismatch in the Archive Number, the number in the ECU will be set tomatch the computer's archive number and eliminate the mismatch message insubsequent Sales Totals/Clear Sales reports.

18-6 Infinity Installation/Service and User ManualSales Totals (X1) ReportThe Sales Totals report provides the total sales for the selected station or group. If you select agroup other than the Master Group, each station in the group is listed separately. The following isa description of this report. For help with running the report see Run a Current Sales Report orRun an Advanced Report in the Reports section.Sales Totals This report shows the total number of Charged Drinks and totalCharged Sales for the selected station or group as well as thesales percentage that each station contributes to the report. (Allthe numbers in the Pct. of Total Sales column should total100%.)The report also shows the total number of Comp Drinks andComp Sales, as well as Canceled Drinks and Canceled Sales.These complimentary and canceled totals are not included in theCharged Drinks and Charged Sales totals in the first twocolumns.Archive Number Archive Num (formerly Z number) is the number of times aClear Sales report has been run at the station. If the ECUs in thestation have not been cleared the same number of times, thehighest number is listed. If you run this report on current salesdata the archive number is not shown.Archive Time Archive Time is the last date a Clear Sales report was run at thestation. If you run this report on current sales data the archivetime is not shown.Printed On The Time and Date on the report are the time and date the reportwas runnot necessarily the time and date of the last stationactivity.Type of Data If you run this report as a Current report, the computer mustcommunicate with the selected ECU(s). The data reported on isall data currently stored at the ECU(s) or in other words, all datasince the last time you cleared sales at the selected ECU(s).To run this report as a Most Recent Archive report, thecomputer uses the sales data stored at the computer the last timeyou cleared sales at the ECU.To run this report as a Weekly, Monthly or Date Range report,the computer uses archive data stored at the computer. The datareported on is determined by the number of times you clearedsales at the ECU during the specified time.Glossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.

Sample Reports 18-7

Sample Reports 18-9(This example is page 1 of a multiple page report.)

Sample Reports 18-11(This example is page 1 of a multiple page report.)

18-12 Infinity Installation/Service and User ManualHourly Sales (X4) ReportThe Hourly Sales report is a summary of sales for the past 48 hours of sales activity at theselected station or group. This report is only run as a current report because it uses data stored inthe ECUs (the data is stored separately from sales data used for other reports). The following is adescription of this report. For help with running the report see Run a Current Sales Report or Runan Advanced Report in the Reports section.Hourly Sales This report shows data for the past 48 hours at the station orgroup. The type of data reported is determined by your selectionin Data Storage and Display Options (see the ConfigurationOptions section). The default data is Charged Drinks andCharged Sales as well as the Percent of Total Sales that eachhour contributes to the report. (The numbers in the final columnshould total 100%.). Hours with no sales activity at the station orgroup are not listed on the report. A 1544 Infinity ECU reportssales for the past 48 hours with any sales activity.For each hour listed in the report the Day of Month, StartingHour and Ending Hour are shown.Shifts If you defined the hours of your shifts when you selected ReportOptions, all sales from an entire shift are reported on one line inthe report (rather than sales being reported for each hour).Printed On The Time and Date on the report are the time and date the reportwas runnot necessarily the time and date of the last stationactivity.Type of Data To run this report the computer must communicate with theselected ECU(s). The data reported on is determined by whichClear/Dont Clear option you selected on the Data Storage andDisplay Options screen. (Clear clears all hourly sales data eachtime you clear sales. Dont Clear leaves hourly sales data intactwhen you clear sales.) This report can only be run as a Currentreport.Glossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.

Sample Reports 18-13

Sample Reports 18-15(This example is page 1 of a multiple page report.)

Sample Reports 18-17Potential Pouring CostlBerg labels this column "potential"pouring cost because only the cost ofeach unit of liquor sold and the totalsales are used to figure the percentage.Losses due to overpouring, spillage,and/or non-recorded cash can all affectyour actual pouring cost.

Sample Reports 18-19Most Recent Archive Retail Usage Berg Infinity Report 4.11.19 Page 1The most recent archive was run on 2/28/2001 at 2:13:31 PMStation Name: Top Hat Club Printed On: 3/1/2001 At 9:46:27 AMBrand Name Retail Priceper oz Pour Volume Pour ValueAbsolut 3.00 48.00 144.00Bacardi 3.00 52.00 156.00Bacardi 151 3.50 54.00 189.00Beefeater 2.50 45.50 113.75Bombay 2.50 48.00 120.00Bourbon 2.50 161.00 402.50Brandy 2.50 47.50 118.75Captain Morgan 3.00 39.00 117.00Chivas Regal 4.00 52.00 208.00Coffee Liqueur 2.00 81.50 163.00Courvoisier 3.50 48.50 169.75Finlandia 2.50 47.50 118.75Flavored Brandy 1.50 59.00 88.50Gilbey’s Gin 2.00 61.50 123.00Gin 2.00 202.00 404.00Grand Marnier 3.50 51.00 178.50Peach Schnapps 2.00 52.00 104.00Peppermint Schnapps 2.00 44.50 89.00Ron Rico 2.50 51.00 127.50Rum 2.50 133.75 334.38Rye 2.50 44.00 110.00Scotch 2.50 49.00 122.50Skyy 2.50 46.50 116.25Sloe Gin 2.00 51.00 102.00Smirnoff 2.50 41.50 103.75Stolichnaya 3.00 48.50 145.50Tanqueray 3.00 55.00 165.00Tequila 2.00 148.75 297.50Triple Sec 1.50 142.25 213.38Vermouth 1.50 44.50 66.75Vodka 2.00 140.00 280.00Whiskey 2.00 47.00 94.00 Totals: 2,237.25 5,286.00Volume is in oz BERG’S GOURMET LOUNGE AND RESTAURANT(This example is page 1 of a multiple page report.)

18-20 Infinity Installation/Service and User ManualPrice Level Changes ReportThis report shows the date and time of price level changes at the selected station or group. It liststhe original and new price level for each change. The following is a description of this report. Forhelp with running the report see Run an Advanced Report in the Reports section.Price Level Changes This report shows the Date, Time, Old Price Level, and NewPrice Level for each price level change at each ECU in theselected station or group. The 19 most recent price levelchanges are listed. If you have a TAP 1 ECU with manypartitions, there may be fewer than 19 changes listed. Also ifthere are several price level changes listed for one partition,there may be fewer changes listed for the other partitions. Pricelevel changes are not cleared when you run an Archive andClear Sales (Z) report.Calibration Mode This report also shows the Date and Time when dispensers inthe selected station or group were in calibration mode.Switch Category This report shows the Date, Time, Old Category, and NewCategory for each category switch at each ECU in the selectedstation or group.Printed On The Time and Date at the top of the report are the time and datethe report was runnot necessarily the time and date of the laststation activity.Type of DataGlossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.To run this report the computer must communicate with theselected ECU(s). The data reported on is all data currentlystored at the ECU(s) or in other words, all data since the lasttime you cleared sales at the selected ECU(s). This report canonly be run as a Current report.

Sample Reports 18-21

Sample Reports 18-23(This example is page 1 of a multiple page report.)

Sample Reports 18-25

Sample Reports 18-27

18-28 Infinity Installation/Service and User ManualConfiguration ReportThe Configuration report shows the current setup of ECUs and dispensers. The following is adescription of this report. For help with running the report see Run an Advanced Report in theReports section.Configuration This report displays the Station Name, Network Name, ECUNumber, Partition, EPROM Version, Dispenser Number,Dispenser Type, Enable/Disable, and Price Level for eachECU or partition in the selected station or group.Station Name is the station or group selected for the report.Network Name is the name of the station or group's network.ECU Num. is the number assigned to the ECU.Partition is the number of the ECU partition (if it is a TAP 1ECU).EPROM Version is the version number of the EPROM in theECU.Disp Num is the number of the Infinity ECU dispenser (1-3) orTAP 1 tap (1-8). Dispensers 1 and 2 on Infinity ECUs are Laserdispensers; dispenser 3 is All-Bottle.Disp Type is the type of dispenser: Laser-6, Laser-12, Laser-16,All-Bottle-7, All-Bottle-15, All-Bottle ID or Tap.Enable/Disable is the current state of the dispenserspecifyingwhether it is enabled for pouring or disabled.Prc Lvl is the price level currently set at the ECU.Printed On The Time and Date on the report are the time and date the reportwas runnot necessarily the time and date of the last stationactivity.Type of Data To run this report the computer must communicate with theselected ECU(s). This report can only be run as a Currentreport.Glossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.

Sample Reports 18-29

Sample Reports 18-31

Sample Reports 18-33

18-34 Infinity Installation/Service and User ManualServer Summary/Clear Server Sales (Z) ReportWhen you clear server sales at selected ECUs, Infinity generates a Current Server Summary/Clear Server Sales report showing data for each server selected. Only run this report when youwant to set sales totals at the ECU(s) to zero for the selected server(s). The following is adescription of this report. For help with running the report see Clear Server Sales at the ECU inthe Reports section.Server Summary/Clear Server SalesThis report shows the total Charged Sales, Comp. Sales andCanceled Sales for the selected Server Name(s).The complimentary and canceled totals are not included in theCharged Sales totals for the server(s).Printed On The Time and Date on the report are the time and date thereport was runnot necessarily the time and date of the laststation activity.Type of Data To run this report the computer must communicate with theselected ECU(s). The data reported on is all data currently storedat the ECU(s) or in other words, all data since the last time youcleared sales at the selected ECU(s).The ECUs have 20 slots for individual server sales data. If youhave more than 20 servers, you should clear server sales asservers finish their shifts if you want the server sales data at theECU to be accurate. (If all twenty slots are filled, the 21stserver's sales overwrite the sales that have been stored at theECU the longest and that server's sales are erased.) The totalsales data at the ECU remains accurate and complete even ifserver sales data is erased.(If you have a TAP 1 ECU divided into more than 4 partitions,each partition has 10 slots for individual server sales data.)Glossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.

Sample Reports 18-35

18-36 Infinity Installation/Service and User ManualServer Summary ReportThe server summary report shows a summary of sales by server(s). This report provides the sameinformation as the Clear Server Sales (Z) report, but the server sales data is not cleared at theECU. The following is a description of this report. For help with running the report see Run anAdvanced Report in the Reports section.Server Summary This report shows the total Charged Sales, Comp. Sales andCanceled Sales for the selected Server Name(s).The complimentary and canceled totals are not included in theCharged Sales totals for the server(s).Printed On The Time and Date on the report are the time and date the reportwas runnot necessarily the time and date of the last stationactivity.Type of Data To run this report the computer must communicate with theselected ECU(s). The data reported on is all data currently storedat the ECU(s) or in other words, all data since the last time youcleared sales at the selected ECU(s). This report can only be runas a Current report.The ECUs have 20 slots for individual server sales data. If youhave more than 20 servers, you should clear server sales asservers finish their shifts if you want the server sales data at theECU to be accurate. (If all twenty slots are filled, the 21stserver's sales overwrite the sales that have been stored at theECU the longest and that server's sales are erased.) The totalsales data at the ECU remains accurate and complete even ifserver sales data is erased.(If you have a TAP 1 ECU divided into more than 4 partitions,each partition has 10 slots for individual server sales data.)Glossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.

Sample Reports 18-37

18-38 Infinity Installation/Service and User ManualServer Sales By Price Level ReportThis report shows the total sales for selected servers by price levels. The following is adescription of this report. For help with running the report see Run an Advanced Report in theReports section.Server SalesBy Price LevelThis report shows the number of Charged + Comp Drinks,Charged Sales, Comp. Sales and Canceled Sales for eachServer Name at each Price Level of the selected station orgroup. It also list the number of Cocktails poured and theCocktail Sales.The totals are computed for each price level and for all pricelevels combined.Printed On The Time and Date on the report are the time and date the reportwas runnot necessarily the time and date of the last stationactivity.Type of Data To run this report the computer must communicate with theselected ECU(s). The data reported on is all data currentlystored at the ECU(s) or in other words, all data since the lasttime you cleared sales at the selected ECU(s). This report canonly be run as a Current report.Glossary of Report TermsSee the Glossary of ReportTerms in this section for furtherclarification of terms.

Sample Reports 18-39

Sample Reports 18-41(This example is page 1 of a multiple page report.) Container Stock Berg Infinity Report 4.11.19 Page 1Group Name: <Master Group> Printed On: 3/1/2001 At 10:41:56 AMBrand Name Count Container Status Stock Cost Stock ValueAbsolut 2.78 Liter 27.80 282.04Aperitif 4.00 Liter 24.00 270.54Bacardi 4.70 Liter 47.00 476.83Bacardi 151 2.67 Liter 32.04 316.03Beefeater 3.62 Liter 28.96 306.05Bombay 4.72 Liter 37.76 399.05Bourbon 1.95 Liter **ORDER NOW** 15.60 164.86Brandy 3.31 Liter 26.48 279.84Bud Light 4.88 Half Barrel 122.00 387.28Call 3.00 Liter 30.00 304.36Call Cordial 4.00 Liter 44.00 405.82Captain Morgan 4.70 Liter 51.70 476.83Castillo 1.00 Liter **ORDER NOW** 11.00 101.45Chivas Regal 2.67 Liter 40.05 361.18Coffee Liqueur 3.16 Liter 18.96 213.73Courvoisier 4.72 Liter 56.64 558.67DAB 2.91 Half Barrel 87.30 288.67Domestic Cordial 4.00 Liter 32.00 338.18Finlandia 4.66 Liter 37.28 393.98Flavored Brandy 2.20 Liter 8.80 111.60Gilbey’s Gin 3.57 Liter 21.42 241.46Gin 3.58 Liter 17.90 242.14Grand Marnier 2.67 Liter 32.04 316.03HARP 3.89 Half Barrel 136.15 463.07Honey Brown 4.91 Half Barrel 147.30 487.07Imported Cordial 3.00 Liter 33.00 304.36Juice 4.00 Liter 8.00 135.27Killian’s Red 4.83 Half Barrel 120.75 383.31Labatts 2.87 Half Barrel 86.10 284.70Miller Lite 3.91 Half Barrel 97.75 310.30Peach Schnapps 4.32 Liter 21.60 292.19Peppermint Schnapps 2.33 Liter 11.65 157.59Premium 4.00 Liter 32.00 338.18Red 5.00 Liter 20.00 253.64Ron Rico 2.75 Liter 22.00 232.50Rum 2.79 Liter 19.53 235.88Rye 4.42 Liter 30.94 373.69Samuel Adams 2.87 Half Barrel 86.10 284.70Scotch 3.39 Liter 23.73 286.61Skyy 4.65 Liter 37.20 393.13BERG’S GOURMET LOUNGE AND RESTAURANT

Sample Reports 18-43 Cost Analysis Berg Infinity Report 4.11.12 Page 1Group Name: <Master Group> Printed On: 10/23/2000 At 2:42:27 PMBrand Name Poured Container ContainersLostLost ValueFrom 10/20/2000 5:09:42 PM To 10/23/2000 2:31:45 PMBailey’s 4.58 Liter 0.00 0.00Brandy 1.40 Liter 0.00 0.00Bud Light 0.66 Half Barrel 0.00 0.00Burgundy 23.86 Liter 0.00 0.00Cabernet 17.92 Liter 0.00 0.00Call 1.69 Liter 0.00 0.00Chablis 22.59 Liter 0.00 0.00Chardonnay 21.50 Liter 0.00 0.00Club Soda 1.09 Liter 0.00 0.00Cocktail Mix 1.42 Liter 0.00 0.00Cognac 1.40 Liter 1.60 135.27Cointreau 1.42 Liter 0.58 49.04Coors 0.42 Half Barrel 0.00 0.00Corona 0.57 Half Barrel 0.43 34.12Creme de Menthe 1.24 Liter 0.00 0.00Cuervo Gold 1.43 Liter 0.57 48.19Domestic Cordial 1.30 Liter 0.00 0.00Gin 4.95 Liter 0.00 0.00Guinness 0.54 Half Barrel 0.00 0.00Heineken 0.48 Half Barrel 0.00 0.00Kahlua 1.23 Liter 0.00 0.00Killian’s Red 0.55 Half Barrel 0.00 0.00Merlot 22.83 Liter 0.00 0.00MGD 0.51 Half Barrel 0.00 0.00Orange Juice 1.42 Liter 0.00 0.00Premium 1.48 Liter 0.00 0.00Premium Cordial 1.24 Liter 0.00 0.00Riesling 22.38 Liter 0.00 0.00Rum 2.22 Liter 0.00 0.00Rye 1.42 Liter 0.00 0.00Samuel Adams 0.57 Half Barrel 0.00 0.00Scotch 1.54 Liter 0.00 0.00Southern Comfort 1.40 Liter 0.00 0.00Special Cocktail 1.54 Liter 0.89 45.15Super Call Cordial 1.51 Liter 0.00 0.00Tequila 2.20 Liter 2.60 175.85Tonic Water 1.45 Liter 0.00 0.00Triple Sec 2.25 Liter 0.00 0.00BERG’S GOURMET LOUNGE AND RESTAURANT(This example is page 1 of a multiple page report.)

SECTION19A schedule lets you automate daily and weekly Infinity operations. Various tasksyou repeat at the same time every day or week are perfect candidates for aschedule. For example, enabling Infinity stations in the morning, changing pricelevels at happy hour, running daily reports and disabling stations at closing aretasks that can be included in a schedule and performed without you at thecomputer. Or maybe you perform a series of tasks in a row when you run weeklyreports. You can define these tasks in a schedule without a specific time and justrun the schedule whenever you want to perform that series of tasks. This sectionprovides help with the following tasks:Schedule Options ..........................................................................19-2Create a Time Schedule ................................................................19-4Create a Run Now Schedule ......................................................... 19-8Define Schedule Actions .............................................................19-10Run a Schedule ........................................................................... 19-14Modify a Schedule ......................................................................19-16Print a Schedule ..........................................................................19-18Delete a Schedule........................................................................ 19-20Schedule Log .............................................................................. 19-22Error Log .....................................................................................19-24Schedules

19-2 Infinity Installation/Service and User ManualSchedule OptionsSchedule options specify how report output is generated in a schedule. Perform this task to set updefault schedule options used for all new schedules. Defining default options does not affect anyexisting schedules.nTo set up schedule options:1. Run Schedule.2. Pull down the Options menu and click Schedule Options....3. Select a Report Handling method.Print means all scheduled reports are sent to the printer. (Besure the printer is on when the schedule is running and thepaper tray is full.)Save means a scheduled report is saved to a file (with aname you can specify).Print And Save means scheduled reports are both sent to theprinter and saved to a file.4. To specify a file name for all reports saved to a file, clickName File....5. Select the folder, type the file name used for all scheduledreports and click Save.Saved Report FileslIf you select Save, reportsare saved to a file using theformat of the current defaultprinter.lThe file names are listed inthe schedule log and error log(e.g., "report written to fileZNov02.rpt").lSaved report files can only beopened using the Reportprogram. (Go to AdvancedReports, click Open... on theReports screen and selectthe file name.)

19-4 Infinity Installation/Service and User ManualCreate a Time ScheduleCreating a Time schedule defines which tasks or actions you want Infinity to performautomatically and at what time(s). The actions you can schedule include running reports, clearingECU sales, enabling and disabling stations, changing price levels and exporting. The way you useyour Infinity system determines what type of schedules work best for you. You may want amaster schedule running constantly that handles all Infinity operations. Or you may wantschedules that you run at specific times of the week or month. If you don't want to define specifictimes for the actions in your schedule see Create a Run Now Schedule in this section.nTo create a Time schedule:1. Run Schedule.2. Click Schedules....3. Click New....A schedule appears with the name berg.sch.4. Click Select Time (if necessary).

Schedules 19-55. Click Auto-Run if you want the schedule to automaticallyrun whenever Windows is started.6. Select a report handling method (if you don't want to useyour default method). For a description of the methods, seeSchedule Options in this section.7. Click one of the tabs to define actions for that day.8. Click New... to add an Action (or double-click on an emptyrow).9. Type the Time you want the action to occur.Use the time format of your Windows operating system. Youcan specify any hour, minute and second of the day or night.(12:00AM is midnight, 12:00PM is noon.)10. Select an Action and the Station/Group to receive theaction. Provide additional information about the action ifnecessary. See Schedule Actions in this section.11. Click OK to save the action on the specified day.The days of the week arearranged as tabs on thescreen. On each tab youspecify Actions which areperformed for a selectedStation/Group.

19-6 Infinity Installation/Service and User Manual12. Repeat steps 8-11 to add new actions to the same day.13. Click a new day tab when you've completed your first day.14. Click Yes if you want to copy the actions of one day toanother. Or click No to assign different actions to the newday.Actions with identicaltimes are scheduled inthe order you list them,so be sure you have thecorrect sequence. You canselect an action with themouse and drag it to adifferent position.Days with defined actionsare denoted by anasterisk on the tab.

Schedules 19-715. Continue by defining new actions for each day or copyingone day's actions to another.16. Click OK to save the schedule with the displayed name. Tosave the schedule with a different name, click Save As... andtype in a new file name.17. Choose the folder to save in and click Save.18. Click Close to exit the Schedules screen.NoteqYou can only define one Auto-Run schedule. (If you selectAuto-Run on a second schedule, it's de-selected on the firstschedule.)

19-8 Infinity Installation/Service and User ManualCreate a Run Now ScheduleA Run Now schedule does not perform actions at specific times. Instead, it performs a series ofactions one after another whenever you run the schedule. This is useful if you want to automate aseries of tasks but you don't want to specify an exact time for the tasks. The actions you canschedule include running reports, clearing ECU sales, enabling and disabling stations, changingprice levels, exporting and running another program. A Run Now schedule automatically stopsrunning after all actions are performed.nTo create a Run Now schedule:1. Run Schedule.2. Click Schedules....3. Click New... .4. Click Run Now. A Run Now tab appears.5. Click Auto-Run if you want the schedule to automaticallyrun whenever Windows is started.

Schedules 19-9Run Now ExampleThis type of schedule couldbe helpful at closing.lPerhaps you alwaysdisable stations, clearECU sales and exportdata to yourspreadsheet when youclose at night, but thetime varies from day today.lPut those events in aschedule called 'Closing'.The schedule won't rununtil you start it.lWhenever you're ready,run the schedule andthe tasks will becompleted in order whileyou're busy withsomething else.6. Select a report handling method (if you don't want to useyour default method). For a description of the methods, seeSchedule Options in this section.7. Click the Run Now tab.8. Define the Actions you want to occur in the schedule. SeeCreate a Time Schedule or Schedule Actions in this section.You won't be specifying any times for the actions. Theactions will be performed as they're listed on the schedule.9. Click OK to save the schedule with the displayed name. Tosave the schedule with a different name, click Save As... andtype in a new file name.10. Choose the folder to save in and click Save.11. Click Close to exit the Schedules screen.

19-10 Infinity Installation/Service and User ManualReport OptionslAll standard reports in thelist use the options set inthe Options menu of theReport program except foroptions for the type of data.Some reports in the list letyou select Current or MostRecent Archive; export isMost Recent Archive only.Schedule ActionsSchedule actions are the tasks you want Infinity to automatically perform. You can define aspecific time to perform the actions by creating a Time schedule. Or, you can simply define aseries of actions without a scheduled time by creating a Run Now schedule. When you createeither type of schedule, you must define the specific actions, the order of the actions and thestation(s) or group(s) to receive the action.nTo add a new schedule action:1. Access the New Schedule or Modify Schedule screen. SeeCreate a Time Schedule, Create a Run Now Schedule orModify a Schedule in this section.2. Click New... to add an Action.3. Select an Action and the Station/Group to receive the action.Provide additional information and specify a time ifnecessary.4. Click OK. The selected Action and Station/Group are addedto the tab on the line with the arrow cursor.Custom Reports & ExportslTo use different reportoptions in a scheduled reportor export or schedule a non-listed report, create acustom report or customexport in either the Scheduleprogram or the Reportprogram. See Create aCustom Report and Create aCustom Export in theReports section.Exit SchedulelInclude Exit Schedule toautomatically stop theschedule at a specific time.The schedule won't exit untilthe previous action iscomplete. The schedule doesnot automatically start againafter it exits.$FWLRQ 7DVN3HUIRUPHG

Schedules 19-11lIf you select Custom Report or CustomExport, select the custom name.lIf you select Change Price Level,select the price level.lIf you select Export, click Save As tochange the name of the export file.lIf you select Usage or SummaryReport, enter the Days Ago. Thereport includes archive records fromthe number of days ago until today.(continued on next page)lIf you select Interface, choose Enableor Disable.lIf you select Inventory Check, youshould precede it with an Archiveand Clear Sales (Z). Make sureorder point, order quantity andorder cost are accurate. Orders willbe printed and a Container Stockreport run.

19-12 Infinity Installation/Service and User ManualActions areperformed in theorder you list themon the tab so besure you have thecorrect sequence.nTo replace a schedule action:1. Access the New Schedule or Modify Schedule screen.2. Point the arrow cursor at the Action you want to replace.3. Click Modify....lIf you select Switch Category, selectthe "from" category and the "to"category.lIf you select Run Program, enter thecall line of the program.

Schedules 19-134. Select a new Day of Week or type a new Time if necessary.5. Select a new Action and Station/Group. Provide additionalinformation if necessary.6. Click OK. The new Action and Station/Group are added tothe list, replacing the old ones.nTo delete a schedule action:1. Access the New Schedule or Modify Schedule screen.2. Point the arrow cursor at the Action you want to remove.3. Click Delete. The Action is removed from the list.nTo rearrange schedule actions:1. Access the New Schedule or Modify Schedule screen.2. Point and click the arrow cursor at an Action.3. Drag and drop the Action to the desired position or use theUp and Down buttons to move the selected Action.

19-14 Infinity Installation/Service and User ManualRun a ScheduleA schedule you've created (Time or Run Now) does not run until you tell the Schedule programto run it. You must start the Schedule program, select the schedule file you want and click Run.(If you want a schedule to run automatically, see the Auto-Run feature in the Notes of this task.)If you start a Run Now schedule, scheduled actions run as soon as you click Run on theSchedules screen. A Run Now schedule stops after performing its actions. Time schedules runcontinuously until you stop or pause them (unless youve included an Exit Schedule action). Youcant perform tasks in other Infinity programs while a schedule is running unless you pause theschedule. You can always use other Windows applications.nTo run a schedule:1. Run Schedule.2. Click Schedules....3. Select the schedule you want to run. (If the schedule is not inthe drop-down menu, click Open... to find it.)4. Click Run.A Time schedule displays the schedule name, the currenttime and day and the time of the next event in the schedule.A Run Now schedule displays a list of the events in theschedule and begins performing the first action. A Run Nowschedule stops automatically when all actions are completed.The schedule doesnot start until youclick Run.Screen SaverslScreen savers are stoppedwhenever a schedule action isstarted. This prevents thepossibility of the screensaver interfering with thescheduled actions.

Schedules 19-155. To pause a Time schedule, click Pause. (If you use passwordprotection, a user name and password with a valid securitylevel must be entered to stop a schedule.)Click OK to confirm the pause.You must click OK to restart the schedule. When theschedule is resumed, all actions that should have taken placeduring the paused time will be performed.6. To stop a time schedule click Stop. (If you use passwordprotection, a user name and password with a valid securitylevel must be entered to stop a schedule.)7. Click OK to confirm the stop.NotesqAuto-RunIf you plan to run a schedule continuously, select Auto-Runwhen you create the schedule. The schedule automaticallyruns whenever Windows is running. (For Windows NT, auser must log on before the schedule will run.)qAuto-RecoveryIf a running schedule is stopped due to a computer crash,power failure, etc., the schedule automatically recovers whenthe computer re-boots. Any events scheduled for timesduring the power outage are lost.Schedule WindowlYou can minimize the Schedulewindow to do other work inWindowsSchedule pops backup when it runs the next setof actions.PrinterlThe selected schedule mustbe running and the printermust be on at any timesscheduled for reports (unlessyou selected Save).ModemlIf the schedule includesevents that require remotenetwork communications, thetelephone line must beavailable during the scheduledcommunication.Save ReportslIf you don't want the scheduleto send reports to theprinter, select Save whencreating the schedule. Theschedule will run the report atthe specified time and printthe report to a file. You canview and print the file byopening it in the Reportprogram.

19-16 Infinity Installation/Service and User ManualModify a ScheduleYou can easily change the times or actions in a schedule if you need to modify it. You can alsomodify a schedule and save it with a new name if you want to keep both the original andmodified schedules.nTo modify a schedule:1. Run Schedule.2. Click Schedules....3. Select the schedule you want to modify. (If the schedule isnot in the drop-down menu, click Open... to find it.)4. Click Modify....5. Make modifications to any actions youve defined for theschedule. See Create a Time Schedule, Create a Run NowSchedule or Schedule Actions in this section if you needhelp.

Schedules 19-177. Click OK to save your changes or click Cancel to exitwithout saving.ORClick Save As... to give the modified schedule a new name.Type the new File Name and click Save. This leaves theoriginal schedule intact if you haven't saved anymodifications under the old name.8. Click Close to exit the Schedules screen.

19-18 Infinity Installation/Service and User ManualPrint a ScheduleWhen you print a schedule you get a copy of all the times and actions included in the schedule.nTo print a schedule:1. Run Schedule.2. Click Schedules....3. Select the schedule you want to print. (If the schedule is notin the drop-down menu, click Open... to find it.)4. Select Show All Options.5. Click Print. You'll be prompted to select a printer. Theprinter you select becomes your default printer for allprograms running under Windows.6. Click Close to exit the Schedules screen.

Schedules 19-19The abbreviations used in theschedule are listed in the tablewith their associated actions.$FWLRQ $EEUHYLDWLRQ

19-20 Infinity Installation/Service and User ManualDelete a ScheduleYou can delete schedules you have created. You may want to do this if you have old, unusedschedules taking up disk space.nTo delete a schedule:1. Run Schedule.2. Click Schedules....3. Select the schedule you want to delete. (If the schedule is notin the drop-down menu, click Open... to find it.)4. Select Show All Options.6. Click Delete.

Schedules 19-217. Click Yes to confirm the deletion or click No to cancel thedeletion.8. Click Close to exit the Schedules screen.

19-22 Infinity Installation/Service and User ManualSchedule LogThe schedule log is a record of all schedule events. It provides the date(s) and time(s) schedulesare started and stopped and all the actions the schedules perform. The schedule log storage length(how long Infinity continues to store events in the log) is set under Data Storage and DisplayOptions during software installation. You can view all or a portion of the schedule log and deleteall or a portion of it when you no longer need it. If you want to see more details about scheduleerrors see Error Log in this section.nTo view, print or delete the schedule log:1. Run Schedule.2. Pull down the Logs menu and click Schedule Log....3. Select the portion of the log you want to view, print ordelete.Entire File is the complete schedule log. This could be alarge file. Its size is determined by your schedule log storagelength (how old the log is), the number of schedules you run,how often you start and stop them, the number of actions inyour schedules, etc.Weekly is a selected business week of the log. (A businessweek is defined by the End of Week day.) The week can bethe current week, 1, 2 or 3 weeks ago.Weeks Ago specifies which weeks data to use. 0 is thecurrent business week (from the first day of the week totoday), 1 is the business week before the current week, 2 isthe week before that, etc.Monthly is a selected calendar month of the log. The monthreported on can be the current month or any month up to ayear ago.

Schedules 19-23Months Ago specifies which months data to use. 0 is thecurrent month (from the first day of the month to today), 1 isthe month before the current month, 2 is the month beforethat, etc.Date Range is specific range of business days of the log. (Abusiness day is defined by the End of Day time.)4. To view the selected portion of the log click View.Use the scroll bars and Zoom In and Zoom Out tomanipulate the view. You can maximize the screen bydouble-clicking the title bar.Click Save As... to save the log to file.Click Print to print the log.Click Close to exit the View screen.5. To print the selected portion of the log click Print.The default printer and printing options set under Windowsare used to print the report.6. To delete the selected portion of the log click Delete. ClickYes to confirm the deletion or click No to cancel thedeletion.7. Click Close to exit the Schedule Log screen.

19-24 Infinity Installation/Service and User ManualError LogA schedule error log is a detailed listing of errors that occurred while a particular schedule wasrunning. There is a different error log file for each schedule. The name of the error log filematches the name of the schedule and has a .ERR extension. The contents of this log is especiallyhelpful during troubleshooting. This log is overwritten each time you start the same schedule socheck the log before restarting a schedule if you're having problems.nTo view, print or delete the error log:1. Run Schedule.2. Pull down the Logs menu and click Error Log....3. Select the File Name. The name of an error log file matchesthe name of the schedule it pertains to (with a .ERRextension.)Click Open... if the error log file name is not displayed.4. Click Open.5. To view the Error Log click View.

Schedules 19-25Use the scroll bars and Zoom In and Zoom Out tomanipulate the view. You can maximize the screen bydouble-clicking the title bar.Click Save As... to save the log to file.Click Print to print the log.Click Close to exit the View screen.6. To print the Error Log click Print.The default printer and printing options set under Windowsare used to print the report.7. To delete the Error Log click Delete.Click Yes to confirm the deletion or click No to cancel thedeletion.8. Click Close to exit the Error File screen.

SECTION20It's important to backup and maintain your Infinity database. The databaseincludes configuration and setup data you've entered and any accumulatedarchive sales records. Berg strongly recommends backing up all configurationand setup data as soon as you've set everything up. Then if something happens tothe database or the computer you can simply reload your copy of setup data andnot spend time re-entering everything. Infinity comes with a Utilities program tohelp perform database tasks. If, as a dealer, you enter setup information off-site,you can use the Utilities program to save setup data and reload it on the day ofinstallation. This section provides help with the following tasks:Store Configuration Settings .........................................................20-2Reload Configuration Settings ...................................................... 20-4Backup the Full Database .............................................................20-6Restore the Full Database ............................................................. 20-8Restore Previous Version ............................................................20-10Clear Sales from the Database ....................................................20-12Check the Database for Errors ....................................................20-14Rebuild the Database Index Files ...............................................20-16Rebuild the Database Delete Chain ............................................ 20-17Emergency Rebuild the Database ...............................................20-18Repair the Database .................................................................... 20-19Show File Versions .....................................................................20-21Compare ECU to Database .........................................................20-23Display ECU ............................................................................... 20-24Clear Database Log .....................................................................20-26DatabaseManagement

Database Management 20-37. Click Yes to confirm the store procedure.8. If prompted, type the Current Serial Number and theDestination Serial Number and click Continue....The current serial number is the serial number of theInfinity program you're using. The destination serial numbershould match the customer's Infinity database.9. Remove the backup disk. Clearly label the disk and store itin a safe place.NoteqStoring configuration settings with the correct serial numberis very important. You should only reload configurationsettings at an installation site that have the same serialnumber and version of software as the customer's copy ofInfinity.

20-4 Infinity Installation/Service and User ManualReload Configuration SettingsPerform this task when you need to reload a previously saved copy of Infinity configurationsettings to your hard drive. As a dealer, use this procedure to load configuration settings you'veentered and saved at your office onto the computer at the customer site. You must havepreviously stored configuration settings to perform this task. Reloading configuration settingsreplaces any existing configuration settings. These settings do not include any sales records. Fora list of configuration settings, see Store Configuration Settings in this section.nTo reload configuration settings:1. Run Utilities.2. Pull down the Backups menu. Click ReloadConfiguration....3. Insert the backup disk into the selected drive.4. Select the Drive letter of the backup disk and the folderwhere you've stored the backup copy.5. Click Run.

Database Management 20-56. Click Yes to confirm the reload procedure.Wait while the files are reloaded on the hard drive.7. Remove the backup disk.NotesqIf the serial number of the reloaded configuration settingsdoes not match the serial number of the existing database,the Infinity programs will not run.qIf you attempt to reload settings from a different version ofsoftware, an error message will prevent you from doing so.

20-6 Infinity Installation/Service and User ManualBackup the Full DatabaseThis procedure copies all configuration and setup data and any accumulated sales records. Theamount of space required for the backup depends on the size of your database. Perform thisprocedure regularly if archive sales records are essential to the management of your business. Ifyou want a complete, current copy of your database you need to back it up every time you clearsales at the ECUs or make any changes to configuration and setup data. If you don't need archivesales records or you use printed reports for your backup records, you don't need to perform a fulldatabase backup. Use the procedure outlined in Store Configuration Settings in this section.nTo backup the full database:1. Run Utilities.2. Pull down the Backups menu. Click Backup FullDatabase....3. Select the location for the backup.4. Click Yes to continue.If prompted, insert any backup disks into the selected drive.Wait while the files are copied to the selected destination.

Database Management 20-75. Press any key when the backup is complete.If you copied to disks, remove and clearly label them withthe date of the backup and the number of the disk.The files are compressed(deflated) to minimizethe space required. If youreload the files, they willbe expanded (inflated).

20-8 Infinity Installation/Service and User ManualRestore the Full DatabaseYou can only perform this procedure if you've previously backed up a full database. The onlyreason you'd ever want to restore the database from a backup is if something happens to yoursystem database. Restoring a full database replaces all existing setup and sales data with the datain the backup copy. If your backup copy of the database is not current when you use it to restorethe database, you'll lose any archive sales data since the date of the backup.nTo restore a full database:1. Run Utilities.2. Pull down the Backups menu. Click Restore FullDatabase....3. Select the location of the backup database.4. Click Yes to confirm the restore procedure.5. Insert the last disk of the backup set into the selected drive.6. Press any key to continue.Wait while the files are copied from the disk to the harddrive.7. Insert additional backup disks and press any key asprompted.8. Remove the last backup disk.

Database Management 20-9NotesqIf the serial number of the restored database does not matchthe serial number of the existing database, the Infinityprograms will not run.qIf you attempt to restore a database from a different versionof software, an error message will prevent you from doingso.

20-10 Infinity Installation/Service and User ManualRestore Previous VersionPerform this task ONLY if it becomes necessary when upgrading to a new version of Infinity ona new computer. If you installed the new Infinity upgrade on the new computer beforetransferring your current database to the new computer, your old database is not compatible withthe new version. You can use this procedure to restore your previous version configurationsettings or full database on the new computer. After performing this task, you MUST re-installthe new Infinity upgrade.nTo restore a previous version (configuration):1. Run Utilities.2. Pull down the Backups menu and point to Reload PreviousVersion. Click Configuration... to reload configurationsettings from the old database.3. Insert the backup disk into the selected drive if required.4. Select the Drive letter of the backup disk and the folderwhere you've stored the backup copy.5. Click Run.6. Click Yes to confirm the file path.Warning!Perform this procedure onlyunder these circumstances:lYou haven't copied your oldversion of Infinity to your newcomputer.lYou've already installed anupgraded version of Infinity onthe new computer.(Do not use this procedure forroutine reloading ofconfiguration settings or a fulldatabase.)lYou must re-install theInfinity upgrade on your newcomputer after performingthis procedure.

Database Management 20-11nTo restore a previous version (full database):1. Run Utilities.2. Pull down the Backups menu and point to Reload PreviousVersion. Click Full Database... to restore the old database.3. Select the drive and folder of the previous version.4. Click Run to restore the previous.5. If necessary, insert the last disk of the backup set into theselected drive. Press any key to continue.6. Wait while the files are copied to the hard drive.7. If necessary, insert additional backup disks and press any keyas prompted.8. Remove any backup disks.7. Click Yes to confirm the restore procedure.Wait while the files are copied from to the hard drive.8. Remove the backup disk if necessary.9. Re-install the new version of Infinity.

20-12 Infinity Installation/Service and User ManualClear Sales from the DatabasePerform this task only when you want to erase all archive sales records from the computer's harddrive. You may be directed to do this by Berg personnel or you may do it at regular intervals toclear old records from the computer and make room for new ones. Clearing sales from thedatabase does not affect any configuration or setup data. You can only perform this task withsetup disk(s). Old sales records can be automatically cleared from the database by setting theappropriate archive record storage length. See Enter Data Storage and Display Options in theConfiguration Options section.nTo clear sales from the database:1. Access Configuration options. See Access ConfigurationOptions in the Configuration Options section.2. Click Clear Sales.3. Click Yes to confirm the deletion of all sales records fromthe computer.

Database Management 20-134. Click OK when you've read the clear sales completionmessage.5. Click Finish to exit the Configuration screen.NotesqDon't forget to remove the setup disk from the drive.qAlthough there is a menu item for Clear Sales... in theUtilities program, it only directs you to Configurationoptions. You can't clear sales from the Utilities program.

20-14 Infinity Installation/Service and User ManualCheck the Database for ErrorsYou'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program ifdirected to do so by Berg personnel. Checking the database for errors may help whentroubleshooting database problems as it searches for errors in the structure of the database. It'sone of the first steps in diagnosing a problem.nTo check the database for errors:1. Run Utilities.2. Pull down the Diagnostics menu. Click Check Database forErrors.The results appear in an output file called dbcheck.log. Youcan view, print and/or save dbcheck.log as directed by Bergpersonnel.3. To save the log to a file click Save As.... Enter the file nameand click Save.The log is saved with the formatting information of thecurrent default printer.Saved files can be opened by clicking Open on the Viewscreen or the Reports screen.

Database Management 20-154. To print the log click Print.Youll be prompted to select a printer. The printer you selectbecomes your default printer for all programs running underWindows. If the log has multiple pages you can also select apage range.6. Click Close to exit the View screen.

20-16 Infinity Installation/Service and User ManualRebuild the Database Index FilesYou'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program ifdirected to do so by Berg personnel. You may be directed to perform this procedure afterchecking the database for errors. Rebuilding index files does not change or delete any setup orsales data.nTo rebuild database index files:1. Run Utilities.2. Pull down the Diagnostics menu. Click Rebuild DatabaseIndex Files.Wait while the procedure is completed.3. View the results.4. Press any key to close the MS-DOS window.

Database Management 20-17Rebuild the Database Delete ChainYou'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program ifdirected to do so by Berg personnel. You may be directed to perform this procedure afterchecking the database for errors. Rebuilding the delete chain does not change or delete any setupor sales data.nTo rebuild the database delete chain:1. Run Utilities.2. Pull down the Diagnostics menu. Click Rebuild DatabaseDelete Chain.Wait while the procedure is completed.3. View the results.4. Press any key to close the MS-DOS window.

20-18 Infinity Installation/Service and User ManualEmergency Rebuild the DatabaseYou'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program ifdirected to do so by Berg personnel. You may be directed to perform this procedure afterchecking the database for errors. This procedure is considered emergency because you don't wantto perform it unless you've exhausted other possible solutions. If you are directed to perform thisprocedure, you'll want to backup your database first because the rebuild may result in a loss ofdata. See Backup the Full Database in this section.nTo perform an emergency rebuild of the database:1. Run Utilities.2. Pull down the Diagnostics menu. Click EmergencyRebuild Database.3. Click Yes to confirm the rebuild or No to cancel the process.Wait while the database is rebuilt. The window closesautomatically when finished.

Database Management 20-19Repair the DatabaseYou'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program ifdirected to do so by Berg personnel. You may be directed to perform this procedure after checkingthe database for errors and rebuilding index files. This procedure searches for inconsistencies inthe actual data of the database (e.g., a dispenser not assigned to an ECU). You can choose to viewthe errors only or fix them. Fix the errors only if you are directed to do so by Berg personnel. Youmay also be directed to backup your database before performing this task. n To repair the database:1. Run Utilities.2. Pull down the Diagnostics menu. Click Repair Database....3. Select a repair option.Prompt for each fix prompts you each time an error isfound. You can then choose to fix the error or not. If yourdatabase is large or has lots of errors, this option can take along time.Fix all without prompting finds errors and fixes themwithout waiting for confirmation. Select this option only ifdirected by Berg personnel.Report errors without fixing finds errors in the databaseand lists them without changing anything. You can safelyselect this option anytime.4. Click OK.5. Click Yes to continue with the repair process (if you've beendirected to do so). Click No if you want to exit the process.(continued on next page)

20-20 Infinity Installation/Service and User Manual6. View the report in the View screen using the scroll bars andZoom In and Zoom Out buttons. You can maximize thewindow by double-clicking the title bar.7. Click Print if you want to print the Repair DatabaseReport.8. Click Close to exit the View screen.

Database Management 20-21Show File VersionsYou'll probably only perform the tasks listed in the Diagnostics menu of the Utilities program ifdirected to do so by Berg personnel. You may be directed to perform this procedure to check theversion numbers of various files Infinity uses to run its programs. If you've recently loaded othersoftware and error messages appear when you run Infinity, Berg personnel may ask you toperform this task to determine if files used by Infinity have been affected by the other software.nTo show file versions:1. Run Utilities.2. Pull down the Diagnostics menu. Click Show FileVersions....3. Select a show file option as directed by Berg personnel.Show all Files displays a list of version numbers for everyfile used by Infinity.Show File Differences displays a list of any file versionnumbers that don't match the version numbers Infinityexpects.4. Click OK.5. Select a file to see more details as directed by Bergpersonnel. (continued on next page)

20-22 Infinity Installation/Service and User Manual6. Click OK to close the Version Verify screen.

Database Management 20-23Compare ECU to DatabaseIf an ECU is having problems you can perform this task to compare the setup information in theECU with the setup information in your database. You'll be able to see which information (if any)is different (EPROM version, dispenser assignments, ECU type, etc.). This operation doesn't helpfix the problemyou'll probably have to do a Clear and Restore Memory to re-send the setupinformation from the database to the ECU. It can be useful, however, in diagnosing the problem.nTo compare an ECU to the database:1. Run Utilities.2. Pull down the Diagnostics menu. Click Compare ECU toDatabase....3. Select the name of the Network.4. Select the ECU number.5. Click Run.Wait while the ECU and database are compared.6. View the results in the View screen using the scroll bars.7. Click Close to exit the Compare ECU to Database screen.Possible Reasons forDifferences Between ECUand DatabaselYou forgot to Clear andRestore Memory after makingchanges to setup informationat the computer.lYou restored a previousdatabase and didn't Clearand Restore Memory.lYou didn't store alignmentvalues after aligning All-Bottle7 activator rings.lYou're connected to the wrongECU (verify correct ECUnumber at ECU and thecomputer).lThe setup information at theECU has been corrupted.lThe database information atthe computer has beencorrupted.

20-24 Infinity Installation/Service and User ManualDisplay ECUUse this diagnostic tool to see the information stored in an ECU. The report lists all ECU setupdata, prices, portions, current state and any POS drivers loaded. (It does not show any salesinformation.) The ECU number must be set up in the software, but the data in the report reflectsonly what is stored at the ECU. This tool is especially useful to diagnose an ECU about whichlittle is known.nTo display an ECU's setup:1. Run Utilities.2. Pull down the Diagnostics menu. Click Display ECU....3. Select the name of the Network.4. Select the ECU number.5. Click Run.Wait while the computer communicates with the ECU.

Database Management 20-256. View the results in the View screen using the scroll bars.7. Click Close to exit the Display ECU screen.

20-26 Infinity Installation/Service and User ManualClear Database LogPerform this task only if directed to do so by Berg personnel.nTo clear the database log:1. Run Utilities.2. Pull down the Diagnostics menu. Click Clear DatabaseLog.3. Click OK when the operation is complete.

SECTION21Once your Infinity system is installed, you're ready to begin pouring. Thissection provides help with the following tasks:Change Price Levels at the All-Bottle Dispenser.......................... 21-2Pour an All-Bottle Drink ...............................................................21-3Pour a Complimentary All-Bottle Drink .......................................21-4Pour an All-Bottle ID Drink ..........................................................21-5Pour a Complimentary All-Bottle ID Drink .................................. 21-6Pour a 1544 Infinity Drink ............................................................21-7Pour a Complimentary 1544 Infinity Drink ..................................21-8Change Price Levels at the Laser Dispenser ................................. 21-9Pour a Laser Drink ......................................................................21-10Pour a Laser Cocktail .................................................................. 21-11Pour a Cocktail with Button 16 Switching ................................. 21-12Pour a Complimentary Laser Drink ............................................21-13Pour a Complimentary Laser Cocktail ........................................ 21-14Pour a Complimentary Cocktail with Button 16 Switching ....... 21-15Change the Price Level at a Tap..................................................21-16Pour a TAP 1 Drink ..................................................................... 21-17Pour a Complimentary TAP 1 Drink ...........................................21-18Add a Head to a TAP 1 Drink ..................................................... 21-19Pause a TAP 1 Pour ..................................................................... 21-20Repeat a TAP 1 Pour ...................................................................21-21Cancel a TAP 1 Pour ...................................................................21-22TAP 1 Manual Pouring Operation...............................................21-23TAP 1 End of Keg Handling .......................................................21-24Pour with Server ID .................................................................... 21-25Pouring Operations

21-2 Infinity Installation/Service and User ManualChange Price Levels at the All-Bottle DispenserSwitching price levels at the dispenser is an option you can enable or disable at the computer. SeeNew ECU Setup (Infinity) or Modify an ECU in the Network and ECU Setup section. If youenable this feature, anyone with a key can change the price level at an All-Bottle dispenser.nTo change price levels at the All-Bottle dispenser:1. Insert a price level lockout key in the lock under the pricelevel indicator lights.2. Turn the key clockwise one quarter turn and then back to itsoriginal position.The price level shifts one position (A to B, B to C or C toA). The price level lights indicate the new price level.3. If necessary, turn the key a second time one quarter turn andback up to shift to the next price level.NoteqChanging the price level at one dispenser changes it for alldispensers (Laser or All-Bottle) connected to the ECU.R L A B CSPrice level indicatorsPrice level lockout key

Pouring Operations 21-3Pour an All-Bottle DrinkYou can pour an unlimited number of brands using the All-Bottle dispenser.nTo pour an All-Bottle drink:1. Verify the correct price level indicator (A, B, or C) is lit.If you need to change the price level, see Change PriceLevels at the All-Bottle Dispenser in this section. (Thisfeature must first be enabled at the computer.)2. Verify the correct portion size indicator (S-small, R-regular,or L-large) is lit. Change the portion size by pressing the leftbutton under the indicator lights for Small or the right buttonfor Large. If the S portion size indicator is lit, press the leftbutton to reset to Regular. If the L portion size indicator islit, press the right button to reset to Regular.3. Pick up a bottle with a secured pourer and insert the pourerinto the activator ring (located in the ring holder).4. Grasp the finger grip on the activator ring with your indexfinger and quickly invert the bottle to a near vertical pouringposition over a glass.The pour commences.5. When the pour ends, tip the bottle back to an uprightposition. Return the activator ring to the ring holder and thebottle to its prior location.NotesqIf the pour does not immediately begin, quickly tip the bottleand activator ring to an upright position and then back to avertical pouring position over the glass.qIf the pour splashes sideways and misses the glass, you maynot have tipped the bottle to a vertical position quicklyenough.qIf you have enabled the Size Reset feature at the computer,the portion size indicators reset to R after every pour.qSee the Network and ECU Setup section to enable or disablepouring features.RL ABCSR L A B CSActivator ringCoded pourerPortion size indicatorsPrice level indicatorsLeft and rightbuttons

21-4 Infinity Installation/Service and User ManualPour a Complimentary All-Bottle DrinkComplimentary pouring is an option you enable or disable at the computer for each ECU.nTo pour a complimentary All-Bottle drink:1. Press both buttons under the portion size indicator lights atthe same time.The current price level indicator blinks continuously incomp mode.2. Verify the correct portion size indicator (S-small, R-regular,or L-large) is lit. Change the portion size by pressing the leftbutton under the portion size indicator lights for Small or theright button for Large.3. Pick up a bottle with a secured pourer and insert the pourerinto the activator ring (located in the ring holder).4. Grasp the finger grip on the activator ring with your indexfinger and quickly invert the bottle to a near vertical pouringposition over a glass.The pour commences.5. When the pour ends, press both buttons under the portionsize indicator lights at the same time to return to standardpouring mode.ORIf you have enabled the Comp Reset option at the computer,the dispenser automatically resets to standard pouring modewhen the complimentary pour ends.NotesqAll complimentary pours are computed for system reports.qSee the Network and ECU Setup section to enable or disablepouring features.RL ABCSR L A B CSActivator ringCoded pourerPortion size indicatorsPrice level indicatorsLeft and rightbuttons

Pouring Operations 21-7Pour a 1544 Infinity DrinkYou can pour four different portion sizes at four price levels for each of the fifteen 1544 Infinitycoded pourers.nTo pour a 1544 Infinity drink:1. Verify the correct price level button (A, B, C or D) is lit onthe front panel of the ECU.If you need to change the price level, press a new button (A,B, C or D) if price level changes are enabled for the ECU.2. Select the portion size by pressing the S (small), R (regular),L (large) or SP (special) button on the ECU's front panel.Verify the correct portion size button is lit.3. Pick up a bottle with a secured pourer and insert the pourerinto the activator ring (located in the ring holder).4. Grasp the finger grip on the activator ring with your indexfinger and quickly invert the bottle to a near vertical pouringposition over a glass.The pour commences.5. When the pour ends, tip the bottle back to an uprightposition. Return the activator ring to the ring holder and thebottle to its prior location.NotesqIf the pour does not immediately begin, quickly tip the bottleand activator ring to an upright position and then back to avertical pouring position over the glass.qIf the pour splashes sideways and misses the glass, you maynot have tipped the bottle to a vertical position quicklyenough.qIf you have enabled the Size Reset feature at the computer,the portion size indicators reset to R after every pour.qSee the Network and ECU Setup section to enable or disablepouring features.RL ABCS

21-8 Infinity Installation/Service and User ManualPour a Complimentary 1544 Infinity DrinkComplimentary pouring is an option you enable or disable at the computer for each ECU.nTo pour a complimentary 1544 Infinity drink:1. Press the right arrow button. The indicator lights on the frontpanel flash while in comp mode.2. Verify the correct price level button (A, B, C or D) is lit onthe front panel of the ECU.If you need to change the price level, press a new button (A,B, C or D) if price level changes are enabled for the ECU.3. Select the portion size by pressing the S (small), R (regular),L (large) or SP (special) button on the ECU's front panel.Verify the correct portion size button is lit.4. Pick up a bottle with a secured pourer and insert the pourerinto the activator ring (located in the ring holder).5. Grasp the finger grip on the activator ring with your indexfinger and quickly invert the bottle to a near vertical pouringposition over a glass.The pour commences.6. When the pour ends, tip the bottle back to an uprightposition. Return the activator ring to the ring holder and thebottle to its prior location.7. Press the left arrow button to return to standard pouringmode. The indicator lights stop flashing.ORIf you have enabled the Comp Reset option at the computer,the dispenser automatically resets to standard pouring modewhen the complimentary pour ends.NotesqAll complimentary pours are computed for system reports.qSee the Network and ECU Setup section to enable or disablepouring features.RL ABCS

Pouring Operations 21-9Price level indicator lightsLaser dispenser front panel Price level buttonChange Price Levels at the Laser DispenserSwitching price levels at the dispenser is an option you can enable or disable. If you enable thisfeature, anyone can change the price level at a Laser dispenser.nTo change price levels at the Laser dispenser:1. Verify the current price level by checking the price levelindicator lights.The left red light is A, the middle yellow light is B, the rightred light is C.2. Press the price level button on the right side of the dispenser.The price level shifts one position (A to B, B to C or C toA). The price level lights indicate the new price level.3. If necessary, press the button a second time to shift to thenext price level.NoteqChanging the price level at one dispenser changes it for alldispensers (Laser or All-Bottle) connected to the ECU.qIf you're using an Infinty ECU with All-Bottle ID, you havefour price levels. When you shift to price level D, both theright and left lights are on.

21-14 Infinity Installation/Service and User ManualPour a Complimentary Laser CocktailIf you enable the complimentary cocktail pouring feature, any of the cocktails assigned to theLaser gun can be poured as complimentary drinks. (See New ECU Setup (Infinity) or Modify anECU in the Network and ECU Setup section for help with enabling this feature.)nTo pour a complimentary Laser cocktail:1. Remove the Laser gun from the gun holder. Press the downand the up arrow buttons on the gun at the same time asmany times as needed to access comp cocktail mode.In Regular bank comp cocktail mode, both the portion sizeindicators on the gun and the price level indicator on theLaser dispenser front panel blink continuously.2. Access a different cocktail bank by pressing the down arrowbutton for the Lower bank or the up arrow button for theUpper bank.The small portion size indicator stays on continuously inLower bank cocktail mode. The large portion size indicatorstays on continuously in Upper bank cocktail mode.3. Bring the Laser gun into pouring position over the glass.4. Press the button number for the cocktail you want to pour.The pour commences.5. When the pour ends, press the down and the up arrowbuttons on the gun at the same time as many times as neededto return to standard pouring mode.ORIf you have enabled the Comp Reset and Cocktail Resetoptions, the dispenser automatically resets to normal pouringmode when the complimentary cocktail pour ends. (Note thatComp Reset and Cocktail Reset work independently ofeach other.)Laser Gun ModesThe 4 possible Laser gun modesare:lNormal ModelCocktail ModelComp ModelComp Cocktail ModeWhen you press the up anddown arrow buttons at thesame time, the gun cyclesthrough the modes in the orderlisted, skipping any that are notenabled.T.M.bySmallportion sizeindicatorLargeportion sizeindicatorDownarrow Uparrow

Pouring Operations 21-15Pour a Complimentary Cocktail with Button 16SwitchingIf you enable the complimentary cocktail pouring feature, any of the cocktails assigned to theLaser gun can be poured as complimentary drinks. Enabling the button 16 switching featurereduces the number of presses to pour the cocktail. (See New ECU Setup (Infinity) or Modify anECU in the Network and ECU Setup section for help with enabling this feature.)nTo pour a complimentary Laser cocktail with button16 switching:1. Remove the Laser gun from the gun holder. Press button 16.The gun is now in cocktail mode. Both portion sizeindicators blink continuously in Regular bank cocktail mode.2. Press the down and the up arrow buttons on the gun.The gun is now in Regular bank comp cocktail mode. Boththe portion size indicators and the price level indicators blinkcontinuously.3. To access a different cocktail bank, press the down arrowbutton for the Lower bank or the up arrow button for theUpper bank.The small portion size indicator stays on continuously inLower bank cocktail mode. The large portion size indicatorstays on continuously in Upper bank cocktail mode.4. Bring the Laser gun into pouring position over the glass.5. Press the button number for the cocktail you want to pour.The pour commences.6. When the pour ends, press button 16 or the down and uparrow buttons to return to normal pouring mode.ORIf you have enabled the Comp Reset and Cocktail Resetoption, the dispenser automatically resets to standardpouring mode when the complimentary cocktail pour ends.(Note that Comp Reset and Cocktail Reset workindependently of each other.)Laser Gun ModesThe 4 possible Laser gun modesare:lNormal ModelCocktail ModelComp ModelComp Cocktail ModeWhen you press the up anddown arrow buttons at thesame time, the gun cyclesthrough the modes in the orderlisted, skipping any that are notenabled.T.M.bySmallportion sizeindicatorLargeportion sizeindicatorDownarrow Uparrow

21-16 Infinity Installation/Service and User ManualChange the Price Level at a TapIf you have enabled this feature with Infinity software, you can change the price level for a TAP1 partition from any one of the tap controllers in that partition. (See New ECU Setup (TAP 1) orModify an ECU in the Network and ECU Setup section for help with enabling this feature.)nTo change the price level at a tap:1. Press and hold the cancel button in the upper left corner ofthe tap keypad.The light goes out behind the button that corresponds to thecurrent price level (button 2 in this case).Button 1 = Price Level AButton 2 = Price Level BButton 3 = Price Level C2. While still holding the cancel button, press the button thatcorresponds to the new price level (1 for price level A, 2 forprice level B, 3 for price level C.)The light goes out behind the button you push, signifying thenew price level (button 3 in this case).3. Release the cancel button.All lights on the keypad go back on.NoteqIf you change the price level at a tap controller, it changesthe price level for all tap controllers in that partition.2BERG3412BERG3412BERG341

Pouring Operations 21-17Pour a TAP 1 DrinkThe keypad on each tap has 4 numbered buttons to control 4 portion sizes. If you enable thealternate sizes feature, you can pour 4 more portion sizes at each tap (for a total of 8 differentportion sizes). See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setupsection for help with enabling this feature.nTo pour a TAP 1 drink:1. Learn the button numbers for the preset portion sizes of yourtaps. The following is a typical arrangement:Button 1 - glass size portionButton 2 - mug size portionButton 3 - pitcher size portionButton 4 - add a head (splash portion)2. Press the button on the keypad for the portion size you want(e.g., press button 1 to pour a glass size portion). The lightbehind the button you press goes out.3. Wait for the pour to end and remove the glass. The buttonlight comes back on.nTo pour an alternate size drink:1. Press the repeat button (in the upper right corner of thekeypad.) The light behind the repeat button blinks.2. Press the portion size button for the alternate size you want.The light behind the button you press goes out.Button 1 - portion size 5Button 2 - portion size 6Button 3 - portion size 7Button 4 - portion size 83. If you enabled Alt Size Reset, all lights come back onwhen the alternate size pour is completed. You are no longerin the alternate size mode.If you did not enable Alt Size Reset, the repeat buttoncontinues to blink. The portion size buttons remain in thealternate size mode until you press the repeat button again(or the cancel button.)NoteqTo add a head to the drink, see Add a Head to a TAP 1 Drinkin this section.2BERG3412BERG341Alternate Size/Repeat PourlThese are mutually exclusivefeatures; you can't enablealternate sizes and repeatpours at the same time.

Pouring Operations 21-19Add a Head to a TAP 1 DrinkOne of your portion sizes may be programmed to add a splash of product to an already pouredglass, mug or pitcher. This splash is typically 1 oz (3 cl) of product that adds a head to the drink.nTo add a head to a TAP 1 drink:1. Pour the desired portion size.2. Leave the glass under the tap and press the buttonprogrammed to add a head.The light behind the add a head button goes out.3. Wait for the splash to top off the drink and remove the glass.All button lights come back on.NotesqTypically, the add a head portion is assigned to button 4.qFor EPROMs version 3.00 and later, the add a head limitdetermines the number of consecutive add a head poursallowed. The add a head limit is a TAP 1 ECU setup feature.See New ECU Setup (TAP 1) or Modify an ECU in theNetwork and ECU Setup section. (Any zero-priced portionwill be counted in the add a head limit.)2BERG341

21-20 Infinity Installation/Service and User ManualPause a TAP 1 PourIf you are interrupted during the pouring of a TAP 1 drink or you need time for the foam to settleyou can stop the pour in progress and resume it later.nTo pause a TAP 1 pour:1. Press the same portion size button you pressed to begin thepour.The light behind the button blinks and the pour stops. Thebutton continues blinking until you resume the pour.2. Press the same portion size button again to resume the pour.The light behind the button goes out and pouring continuesat the exact point it left off.NotesqYou can pause and resume a pour as many times as needed.qPress the cancel button to abort a paused pour.2BERG413

Pouring Operations 21-21Repeat a TAP 1 PourIf you know you will be pouring the same drink two or more times in a row, use the TAP 1 repeatfeature. This feature must be enabled with Infinity software. (See New ECU Setup (TAP 1) orModify an ECU in the Network and ECU Setup section for help with enabling this feature.)nTo repeat a TAP 1 pour:1. Press the repeat button (the button with two mugs in theupper right corner).The light behind the repeat button blinks.2. Position your glass under the tap and press a portion sizebutton (button 1 in our example).3. Wait for the pour to end and remove the glass.The light behind the portion size button comes back on forthe number of seconds (1-9) specified in the software forRepeat Delay.4. Quickly position a new glass under the tap.The light behind the portion size button goes out again as thenew pour begins.5. Repeat steps 3 and 4 for as many identical drinks as youneed.6. Press the repeat button again anytime during the pouring ofthe final drink to turn the repeat feature off.The repeat button stops blinking and the current pourcontinues until finished.NotesqAs long as the repeat button continues to blink, you are inthe repeat mode.qIf you press the cancel button to get out of repeat mode, itcancels the pour in progress as well.qYou can press the repeat button anytime before or during thepour you want to repeat.qAlternate sizes and repeat pours are mutually exclusivefeatures; you can't enable both at the same time.2BERG3412BERG3412BERG341

21-22 Infinity Installation/Service and User Manual2BERG341Cancel a TAP 1 PourYou can cancel a TAP 1 pour in progress. If you have EPROM version 3.0 or above in a TAP 1ECU, you can use Infinity software to specify whether canceled pours are counted as cancels.(See New ECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section for helpwith this feature.)nTo cancel a pour:1. Press the cancel button in the upper left corner while a pouris in progress.The button light of the portion size being poured comes onand any pouring operations in progress immediately cease.NotesqIf you are interrupted during a pour, use the pause feature(see Pause a Pour) rather than cancel, so you can resumepouring where you left off.qIf you press the cancel button to get out of repeat mode, itimmediately stops the pour in progress as well.

Pouring Operations 21-232BERG3412BERG3412BERG341TAP 1 Manual Pouring OperationYou can convert your taps to pour manually any time you wish, but you must first enable thisfeature using Infinity software. If you have flow meters installed in your lines, any manual pourscontinue to be monitored by TAP 1 and appear on system reports. If you have an unusually highnumber of manual pours in a report, it could be due to cleaning the system. (Clear Sales (Z)before and after cleaning to eliminate these numbers from your sales reports.)nTo manually pour using the TAP 1 buttons:1. While holding the cancel button, press the repeat button.Both the cancel and repeat buttons blink to indicate you arein the manual pouring mode.2. Press any one of the four portion size buttons to begin apour.The light behind the pressed button goes out.3. Press the same portion size button again to stop the pour.The light behind the pressed button comes back on.4. While holding the cancel button, press the repeat button toturn off manual mode from the tap.All lights come back on.NotesqPressing the cancel button alone does not cancel manualmode. It only cancels the pour in progress.qManual pouring continues indefinitely until you stop thepour. All portion control is suspended.qAll four portion size buttons function the same in the manualmode. However, you must use the same button to start andstop a pour.

Pouring Operations 21-25BERG1243NOTE: If the lights continueto blink after you’ve changedthe keg and finished yourpour, press the cancel buttonto stop the blinking.TAP 1 End of Keg HandlingThe way you set up your TAP 1 ECU with Infinity software determines how you know whenyoure out of beer at the taps. Whether or not you have flow meters, choose to run in timer mode,or enable automatic end of keg pause determines what happens when a keg is empty. See NewECU Setup (TAP 1) or Modify an ECU in the Network and ECU Setup section.nIf you’ve installed flow meters AND you’re notrunning in timer mode AND you’ve enabledimmediate pause:1. Buttons 1-4 on the tap blink continuously as soon as the flowmeter detects an empty keg. (The button of the portion sizeyou are pouring stays unlit.)2. All pouring operations immediately pause.3. You can press the cancel button to cancel the paused pour inprogress and stop the blinking while you go change the keg.Or you can press the unlit portion size button to finish thepour at the risk of filling your line with foam. Or you canchange the keg and then resume the pour by pressing theunlit portion size button. nIf you’ve installed flow meters AND you’re notrunning in timer mode AND you’ve enabled pauseafter pour complete:1. Buttons 1-4 on the tap blink continuously (informing you ofan empty keg) AFTER the current pour is complete.2. Pouring operations can continue even with buttons 1-4blinking. (Repeat drinks continue to pour unless you cancel.)3. You can change the keg or continue pouring (at the risk ofgetting foam into the line).nIf you’ve installed flow meters AND you’re notrunning in timer mode AND you’ve chosen noindication:1. No lights blink at the tap to inform you when the flow meterdetects an empty keg. TAP 1 uses a back up timer toaccurately complete any pour in progress.2. The only indication of an empty keg is a foaming faucet.nIf you’re running in timer mode:No lights blink at the tap to inform you of an empty keg.Foam may get into the line and pour from the tap.

21-26 Infinity Installation/Service and User ManualPour with Server IDIf the server ID feature is enabled for the ECU, you must insert a valid server key in a remoteserver access box to pour a drink. This feature can be used to pour All-Bottle, Laser or TAP 1drinks. (See the New ECU Setup tasks or Modify an ECU in the Network and ECU Setup sectionfor help with enabling this feature.)nTo pour with server ID:1. Insert a server key in a server key receptacle.Each server key receptacle is associated with an InfinityECU, a 1544 Infinity ECU or a TAP 1 partition. While a keyremains in the receptacle, every sale from a dispenserconnected to the associated ECU or partition is written to thekey.2. Pour a drink. (See the other tasks in this section.)3. Remove the server key from the server key receptacle.NotesqWhen an Infinity ECU has server ID enabled, all lights onthe Laser front panel, the Laser guns and the I-box are offwhen there is no key in the server key receptacle.qWhen a TAP 1 partition has server ID enabled, all tap lightsin the partition are off when there is no key in the server keyreceptacle.Server Limit with PartitionsIf you divide a TAP 1 ECU intomore than 4 partitions, thenumber of servers whose salesare tracked (at any given time)is reduced from 20 per partitionto 10 per partition.

SECTION22Proper cleaning and maintenance of the Infinity system is essential. Refer to thissection for the following tasks:Clean an Infinity, TAP 1 or 1544 Infinity ECU ............................ 22-2Clean the I-Box, All-Bottle ID dispenser or Laser Dispenser.......22-3Clean the All-Bottle Coded Pourers..............................................22-4Clean a Laser Gun .........................................................................22-5Clean a TAP 1 Faucet .................................................................... 22-6Replace the Infinity ECU Battery .................................................22-8Change the EPROM in an Infinity ECU .......................................22-9Replace the TAP 1 ECU Battery .................................................22-10Change the EPROM in a TAP 1 ECU .........................................22-12Replace the 1544 Infinity ECU Battery ......................................22-14Change the EPROM in a 1544 Infinity ECU .............................. 22-16Change the Fuses in an Infinity ECU..........................................22-18Maintenance andUpgrading

22-2 Infinity Installation/Service and User ManualClean an Infinity, TAP 1 or 1544 Infinity ECUThe ECU is designed to protect the electronics inside from moisture, but bartenders should stillbe cautioned to avoid splashing water or drinks on the ECU. If a spill should occur on the outsidehousing of an ECU, use this procedure to clean it.nTo clean the ECU:1. Unplug the power cord and any air solenoid cables from theECU.2. Wipe the outside of the ECU with a damp (not dripping)cloth or sponge.NotesqDo not attempt any more thorough cleaning of an ECU, andabsolutely do not attempt to clean any internal circuit boardsor surfaces.qIf you think liquid may have found its way inside the ECU,call your Berg dealer immediately.

Maintenance and Upgrading 22-3Clean the I-Box, All-Bottle ID Dispenser or LaserDispenserSensitive electronic elements are safely protected inside the I-Box, All-Bottle ID dispenser andLaser dispenser to deliver reliable service under heavy use in bar conditions. Bartenders shouldstill be cautioned to avoid splashing water or drinks on the box. If a spill should occur on the I-Box or Laser dispenser, use this procedure to clean it.nTo clean the I-Box, All-Bottle ID dispenser or Laserdispenser:1. Wipe the outside with a damp (not dripping) cloth or sponge.2. Wipe the activator ring and activator ring holder with a dampcloth or sponge.NotesqDo not attempt any more thorough cleaning of an I-Box, All-Bottle ID dispenser or Laser dispenser, and absolutely do notattempt to clean any internal circuit boards or surfaces.qIf you think liquid may have found its way inside the box,call your Berg dealer immediately.

22-4 Infinity Installation/Service and User ManualClean the All-Bottle Coded PourersThe All-Bottle coded pourers are carefully designed for liquor dispensing applications. Theyimpart no taste or odor to liquor and should only be cleaned with clear water. Each pourer shouldbe cleaned every time it is removed from a bottle. Berg provides a pourer washing fixture for thispurpose.nTo clean an All-Bottle coded pourer:1. Attach the smaller end of the pourer washing fixture (BergPN 9007191) to your faucet. Turn on a gentle flow of warmwater.2. Insert a coded pourer into the pourer washing fixture withthe tip of the pourer pointed slightly away from you.3. Snap the flange of the coded pourer into the washing fixtureand hold it there for a few seconds.Two streams of water (one from the end of the breather tubeand the other from inside the plastic insert) flow from thecoded pourer when all passages are clear. Especially gummypourers may need to be held in the washing fixture a littlelonger until both streams of water are running freely.NotesqNever clean your pourers in a dishwasher.qNever use soap to clean a pourer. Unless removedcompletely, soap can get into your liquor. It can also reactchemically with the specially formulated plastics and makethem brittle, shortening the useful life of your pourers.qIf a pourer is removed from a bottle and allowed to drywithout being cleaned, soak it for several minutes in clear,warm water to loosen the dried liquor before inserting thepourer in the washing fixture. Repeat the soaking and rinsingif necessary.qCheck the plastic insert of a pourer when cleaning. Liquordrying on the plastic may remove some of the plastic'selasticity. If the plastic insert remains stiff after cleaning,replace it.Water faucetPourer washingfixtureBreathertubePourerPlasticinsertFlange

Maintenance and Upgrading 22-5Clean the Laser GunThe outside of the Laser gun should be cleaned regularly.nTo clean the Laser gun:1. Use warm water (never hot) and a mild, non-abrasivedetergent to clean the outside of the Laser gun.2. Gently wipe the gun with a wet (not dripping) cloth orsponge.Avoid getting cleanser into the diffuser screens on thebottom of the gun.T.M.by

22-8 Infinity Installation/Service and User ManualReplace the Infinity ECU BatteryIf AC power to the ECU is constantly maintained, the lithium battery inside the ECU shouldprovide years of service. The first symptom of a dying battery may be incorrect portion sizes atthe ECUs dispensers. Often the complimentary mode and price-level functions will stopoperating properly, and sales information may be incomplete or incorrect. If symptoms indicatethat an ECUs battery is fading, the battery should be replaced using this procedure.nTo replace the battery in an Infinity ECU:1. Archive and clear sales (Z) for the ECU to save the latestsales information.2. Unplug the ECU.3. Remove the four screws that secure the ECU chassis to itscover, and slide the chassis out from under the cover.The CPU board is directly accessible from above the ECUwhen the cover is removed. You don't need to remove theCPU board from the chassis.4. Remove the old battery by inserting the tip of a smallscrewdriver under it and gently prying it from its socket.5. Insert the new battery into the battery socket, being sure toalign the positive + side of the battery with the positive+ side of the socket. When fully inserted, the battery willbe level with the ends of the socket.6. Slide the ECU chassis back into its mounted cover, andsecure it with the four screws.7. Plug in the ECU.8. At the computer, clear and restore the ECU's memory. SeeClear and Restore Memory in the ECU Diagnostics section.Battery location on CPU boardCaution:Lithium is poisonous if swallowed. Be careful not to puncture the battery case ofan old or new battery. Lithium batteries are not rechargeable. Lithium batteriescan overheat or rupture if shorted; handle with care and dispose of used batteriesin accordance with manufacturer's instructions. Replace an old battery with BergPN 8007776, a Duracell DL1/3N or a Sanyo CR1/3N. For your safety use nosubstitutes without the expressed written consent of Berg Company.Electronic components are sensitive to static electricity. If possible, avoidworking on the Infinity ECU while standing on a carpeted surface. Before youopen the ECU, discharge any static electricity from your body by touching anyknown grounded metal surface. Also discharge the static repeatedly in likemanner while working on the ECU.

Maintenance and Upgrading 22-9Change the EPROM in an Infinity ECUYou may need to replace the EPROM chip in the Infinity ECU. Replacing the chip is notdifficultit just requires a certain amount of care to protect the fragile pins on the sides of thechip.nTo change the EPROM in an Infinity ECU:1. Archive and clear sales (Z) for the ECU to save the latestsales information.2. Unplug the ECU.3. Remove the four screws that secure the ECU chassis to itscover, and slide the chassis out from under the cover.The CPU board is directly accessible from above the ECUwhen the cover is removed. You don't need to remove theCPU board from the chassis.4. Remove the old EPROM with the PROM remover tool(Berg PN 8004798). Follow the instructions accompanyingthe tool. Note the orientation of the chip.5. Insert the new EPROM into the socket by aligning the U-shaped notch of the chip with the U-shaped notch of thesocket.Be sure all EPROM pins are aligned with the socket. Takecare not to bend or damage any of the pins. Gently pressstraight down on the EPROM until it locks into position.6. Slide the ECU chassis back into its mounted cover, andsecure it with the four screws.7. Plug in the ECU.8. At the computer, clear and restore the ECU's memory. SeeClear and Restore Memory in the ECU Diagnostics section.Caution:Electronic components are sensitive to static electricity. Ifpossible, avoid working on the Infinity ECU while standing on acarpeted surface. Before you open the ECU, discharge any staticelectricity from your body by touching any known groundedmetal surface. Also discharge the static repeatedly in likemanner while working on the ECU.EPROM location on CPU boardU-shaped notch on EPROMPins

22-10 Infinity Installation/Service and User ManualReplace the TAP 1 ECU BatteryIf AC power to the ECU is constantly maintained, the lithium battery inside the ECU shouldprovide years of service. The symptoms of a dying battery may include a "Memory Corrupt"message on the ECU display .nTo replace the battery in a TAP 1 ECU:1. Archive and clear sales (Z) for the ECU to save the latestsales information.2. Unplug the ECU.3. Remove the cover of the ECU by loosening the four machinescrews around its edge.4. Remove the old battery by inserting the tip of a smallscrewdriver under it and gently prying it from its socket.5. Insert the new battery into the battery socket, being sure toalign the positive + side of the battery with the positive+ side of the socket. When fully inserted, the battery willbe level with the ends of the socket.6. Replace the cover of the ECU by tightening the four screwsthat secure it.7. Plug in the ECU.8. At the computer, clear and restore the ECU's memory. SeeClear and Restore Memory in the ECU Diagnostics section.Caution:Lithium is poisonous if swallowed. Be careful not to puncturethe battery case when removing an old battery or inserting a newone. Lithium batteries are not rechargeable. Lithium batteriescan overheat or rupture if shorted; handle with care and disposeof used batteries in accordance with manufacturer's instructions.Replace an old battery with Berg PN 8007776, a DuracellDL1/3N or a Sanyo CR1/3N. For your safety use no substituteswithout the expressed written consent of Berg Company.Electronic components are sensitive to static electricity. Ifpossible, avoid working on the ECU while standing on acarpeted surface. Before you open the ECU, discharge any staticelectricity from your body by touching any known groundedmetal surface. Also discharge the static repeatedly in like mannerwhile working on the ECU.

Maintenance and Upgrading 22-11Machine screwsECU battery

22-12 Infinity Installation/Service and User ManualChange the EPROM in a TAP 1 ECUAs new versions of TAP 1 become available you will need to replace the EPROM in yourcustomers ECUs. Replacing the chip is not difficultit just requires a certain amount of care toprotect the fragile pins on the sides of the chip.nTo change the EPROM in a TAP 1 ECU:1. Archive and clear sales (Z) for the ECU to save the latestsales information.2. Unplug the ECU.3. Remove the cover of the ECU by loosening the four machinescrews around its edge.4. Remove the old PROM chip with the chip puller tool,8004798, from your Berg Beer Toolkit. Note the orientationof the chip.5. Insert the new PROM into the socket by aligning the angledcorner of the chip with the top left corner of the socket. (Itshould match the orientation of the old chip.)Be sure all PROM pins are aligned with the socket. Takecare not to bend or damage any of the pins. Gently pressstraight down on the PROM until it locks into position.6. Replace the cover on the ECU and tighten the four screwsthat secure it.7. Plug in the ECU.8. At the computer, clear and restore the ECU's memory. SeeClear and Restore Memory in the ECU Diagnostics section.Caution:Electronic components are sensitive to static electricity. Ifpossible, avoid working on the ECU while standing on acarpeted surface. Before you open the ECU, discharge any staticelectricity from your body by touching any known groundedmetal surface. Also discharge the static repeatedly in like mannerwhile working on the ECU.

Maintenance and Upgrading 22-13Machine screwsECU PROM chip

22-14 Infinity Installation/Service and User ManualReplace the 1544 Infinity ECU BatteryIf AC power to the ECU is constantly maintained, the lithium battery inside the ECU shouldprovide years of service. The symptoms of a dying battery may include loss of setup data or salesrecords when the ECU is unplugged.nTo replace the battery in a 1544 ECU:1. Archive and clear sales (Z) for the ECU to save the latestsales information.2. Unplug the ECU and disconnect all cables to the back of theECU.3. Loosen the two screws on each side of the ECU with a hexwrench. Loosen the stand off nuts on the back of the ECUwith a nut driver. Open the bottom of the ECU.4. Remove the old battery by inserting the tip of a smallscrewdriver under it and gently prying it from its socket.5. Insert the new battery into the battery socket, being sure toalign the positive + side of the battery with the positive+ side of the socket. When fully inserted, the battery willbe level with the ends of the socket.6. Replace the bottom of the ECU by tightening the four screwsthat secure it on the sides and the stand off nuts on the back.7. Plug in the ECU.8. At the computer, clear and restore the ECU's memory. SeeClear and Restore Memory in the ECU Diagnostics section.Warning:Lithium is poisonous if swallowed. Be careful not to puncturethe battery case when removing an old battery or inserting a newone. Lithium batteries are not rechargeable. Lithium batteriescan overheat or rupture if shorted; handle with care and disposeof used batteries in accordance with manufacturer's instructions.Replace an old battery with Berg PN 8007776, a DuracellDL1/3N or a Sanyo CR1/3N. For your safety use no substituteswithout the expressed written consent of Berg Company.Caution:Electronic components are sensitive to static electricity. Ifpossible, avoid working on the ECU while standing on acarpeted surface. Before you open the ECU, discharge any staticelectricity from your body by touching any known groundedmetal surface. Also discharge the static repeatedly in like mannerwhile working on the ECU.

Maintenance and Upgrading 22-15ECU battery Two screws oneach side of theECUStandoff nutsThe actual base plate ofyour ECU may lookslightly different.

22-16 Infinity Installation/Service and User ManualChange the EPROM in a 1544 Infinity ECUIf you upgrade your 1544 Infinity ECU, you need to replace the EPROM chip. Replacing thechip is not difficultit just requires a certain amount of care to protect the fragile pins on the sidesof the chip.nTo change the EPROM in a 1544 ECU:1. Archive and clear sales (Z) for the ECU to save the latestsales information.2. Unplug the ECU and disconnect all cables to the back of theECU.3. Loosen the two screws on each side of the ECU with a hexwrench. Loosen the stand off nuts on the back of the ECUwith a nut driver. Open the bottom of the ECU.4. Remove the old EPROM with the PROM remover tool (BergPN 8004798). Follow the instructions accompanying thetool. Note the orientation of the chip.5. Insert the new EPROM into the socket by aligning theangled corner of the chip with the angled corner of thesocket. (It should match the orientation of the old chip.)Be sure all EPROM pins are aligned with the socket. Takecare not to bend or damage any of the pins. Gently pressstraight down on the EPROM until it locks into position.6. Replace the bottom of the ECU by tightening the four screwsthat secure it on the sides and the stand off nuts on the back.7. Plug in the ECU.8. At the computer, clear and restore the ECU's memory. SeeClear and Restore Memory in the ECU Diagnostics section.Caution:Electronic components are sensitive to static electricity. Toprevent damage, the EPROM is shipped in protective anti-staticpackaging. If possible, avoid opening the package or working onthe ECU while standing on a carpeted surface. Before you openthe package or the ECU, discharge any static electricity fromyour body by touching any known grounded metal surface.Discharge the static repeatedly in like manner while working onthe ECU.

Maintenance and Upgrading 22-17EPROMStandoff nutsTwo screws oneach side of theECUThe actual base plate ofyour ECU may lookslightly different.

22-18 Infinity Installation/Service and User ManualChange the Fuses in an Infinity ECUThe newer style Infinity ECU (PN 8009700) has fuses instead of the circuit breaker found on theolder ECU.nTo change the fuses in an Infinity ECU:1. Locate the fuse receptacle directly below the power cordconnection.2. Open the receptacle by gently prying with a screwdriver.3. Replace the fuses (the receptacle takes two). Use Berg PN8008027. The fuses are 1.0 amp 5x20mm slo-blo.4. Close the fuse receptacle.

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