Badger Meter MUSBPWR Orion ME/SE USB Powered Mobile User Manual Exhibit D Users Manual per 2 1033 b3
Badger Meter Inc Orion ME/SE USB Powered Mobile Exhibit D Users Manual per 2 1033 b3
Exhibit D Users Manual per 2 1033 b3
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| Document ID | 2347510 |
| Application ID | KJIv3Glq7PitbvCeeupvWQ== |
| Document Description | Exhibit D Users Manual per 2 1033 b3 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 418.75kB (5234362 bits) |
| Date Submitted | 2014-08-05 00:00:00 |
| Date Available | 2014-08-05 00:00:00 |
| Creation Date | 2014-08-05 13:32:21 |
| Producing Software | Adobe PDF Library 11.0 |
| Document Lastmod | 2014-08-05 13:32:23 |
| Document Title | Exhibit D Users Manual per 2 1033 b3 |
| Document Creator | Adobe InDesign CC 2014 (Windows) |
ORION® Mobile Reading System (ORS) 2.5 ORI-UM-00039-EN (August 2014 FCC Draft) User Manual Page ii ORION® Meter Reading System (ORS) August 2014 CONTENTS INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About ORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience and Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Unpacking and Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 License Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 SYSTEM COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Components of the ORION Mobile Reading System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Vehicle and Laptop Setup with ORION USB-Powered Mobile Transceiver Only . . . . . . . . . . . . . . . 9 Vehicle and Laptop Setup with ORION Mobile Receiver Only . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Vehicle and Laptop Setup with ORION USB-Powered Mobile Transceiver and ORION Mobile Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 PROGRAM STARTUP / EXIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Starting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Exiting the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 USER GUIDE LOADING A ROUTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 READING A ROUTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Split View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Map View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Map Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Meter Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 August 2014 ORION® Meter Reading System (ORS) Page iii SERVICE DETAILS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Current Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Comment Codes/Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 UNLOADING A ROUTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 CLEARING A ROUTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 QUICK READ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Performing a Quick Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Alerts Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Map Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Communications Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 User Interface Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 OUT-OF-ROUTE READS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 GEOCODING METER LOCATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 TWO-WAY COMMUNICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Signal Strength Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Work Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Requesting Extended Status Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Interval History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Requesting Interval History Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Requesting Firmware Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 FIND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 UNARCHIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 APPENDIX GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Page iv ORION® Meter Reading System (ORS) August 2014 Introduction INTRODUCTION The ORION® Mobile Reading System (ORS) 2.5.x is a software application designed for utility meter route reading using the Panasonic® Toughbook® laptop computer. This manual is the guide for using the software application. About ORS ORS is an automated route meter reading system that incorporates a global positioning system (GPS) to display the location of the reading vehicle on a map while reading meters. ORS is also a geographic information system (GIS) that displays meter reading information. The laptop connects to a radio frequency-controlled ORION FHSS mobile transceiver and/or mobile receiver. Endpoint Solutions • The ORION Fixed Network (SE ) endpoint is a full functioning two-way water endpoint for use in either mobile or fixed network mode of operation. Once installed, ORION Fixed Network endpoints operate in mobile mode and automatically transition to fixed network mode of operation once ORION network gateway transceivers and ReadCenter® software are deployed. ORION Fixed Network endpoints automatically transition to a backup mobile mode of operation if the network is disrupted for a period of time. • The ORION Migratable (ME) endpoint is a full functioning two-way water endpoint for mobile applications with the capability of migrating to fixed network mode to support future utility growth. In addition to providing the current reading, the ORION Migratable endpoint’s two-way functionality allows users to capture data profile information wirelessly, without having to access the endpoint during the normal reading process. See "Two-Way Communications" on page 57 for additional information. • The ORION Classic (CE) endpoint is a one-way endpoint designed for mobile meter reading. ORION Classic endpoints support data profile and can be transitioned to fixed network application through approved electric connectivity partner solutions, or with strategic deployment of ORION gateway 4.0 and 2.0 receivers. The FHSS mobile transceiver and receiver capture meter readings from endpoints installed on each meter. Meter information is then captured by the laptop system and displayed on the laptop screen. Examples of displayed information are: • Meter serial number • Meter and reading vehicle location • Unread uncaptured meter information • Water meter leakage and tampering Compatibility This manual is written for ORS 2.5.x, and is compatible with Badger Meter reading data management software which acts as an interface between the utility's billing software and the meter reading devices. ORS will load route information from the reading data management software and unload meter information to the reading data management software. Audience and Purpose This manual is intended to be used by field technicians for collecting accurate utility meter readings from homes and businesses using ORS from the convenience of their vehicles. The contents of this manual are accessible through the interactive ORS Help. Click the Help button on the ORS main tool bar to access the manual. NNOTE: Instructions for installing ORS software can be found in the ORION Mobile Reading System Software Installation Manual, available at www.badgermeter.com. August 2014 ORION® Meter Reading System (ORS) Page 5 Introduction About This Manual The ORION Mobile Reading System (ORS) user manual has three main parts: • Getting Started The first part of the manual covers basic information including equipment set up, how to start and exit the software application, and how to set the COM ports for the equipment connected to the computer. • User Guide The User Guide is the main part of the manual that includes process details and step-by-step procedures for using the software to read meters. • Appendix Refer to the Appendix to find a glossary of terms used in this manual, as well as troubleshooting and technical support information. NNOTE: To provide the best solution for our customers, Badger Meter continually improves software programs and periodically updates this manual to reflect upgrades. Therefore, some discrepancies may be detected between the installed software and this manual. Typographic Conventions • Items on the software screens that you will be asked to select or choose by clicking a button, highlighting, checking a box or another similar means are in bold text and capitalized in the manual. Example: Click once on the View Report button. • Names of options, boxes, columns and fields are italicized. In most cases, first letters will be capitalized. Example: The value displays in the Status Information field. • Messages and special markings are shown in quotation marks. Example: “Service Stopped” is shown on the display. NNOTE: Names, addresses and other customer-related information displayed in screen examples were created for demonstration purposes in this manual. No actual customer information is included. Product Unpacking and Inspection Upon opening the shipping container, visually inspect the product and applicable accessories for any physical damage such as scratches, loose or broken parts, or any other sign of damage that may have occurred during shipment. NNOTE: If damage is found, request an inspection by the carrier’s agent within 48 hours of delivery and file a claim with the carrier. A claim for equipment damage in transit is the sole responsibility of the purchaser. License Requirements ORION meter reading systems comply with Part 15 of FCC Rules. Operation of the ORS is subject to the following conditions: (1) The ORION meter reading systems may not cause harmful interference, and (2) the ORION meter reading systems must accept any interference received, including interference that may cause undesired operation. In accordance with FCC Regulations, “Code of Federal Regulations” Title 47, Part 2, Subpart J, Section 1091, transmitters (endpoints) pass the requirements pertaining to RF radiation exposure. However, to avoid public exposure in excess of limits for general population (uncontrolled exposure), a 20 centimeter distance between the endpoint and the body of the user must be maintained during testing. No FCC license is required by a utility to operate an ORION meter reading system. ORION meter reading systems comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) they may not cause interference, and (2) they must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Any changes made, but not approved by Badger Meter, can void the user's authority to operate the equipment. Page 6 ORION® Meter Reading System (ORS) August 2014 Getting started GETTING STARTED August 2014 ORION® Meter Reading System (ORS) Page 7 System components SYSTEM COMPONENTS Figure 1: USB-powered mobile transceiver, magnetic mount antenna and Panasonic Toughbook Components of the ORION Mobile Reading System • Panasonic Toughbook laptop computer with touch screen, DVD multi-drive and built-in GPS receiver • Laptop AC power supply and DC power supply (not shown) • ORS 2.5.x software, pre-installed on the Panasonic Toughbook NNOTE: ORS 2.5.x is compatible with Panasonic CF-31 and CF-30 Toughbook laptop computers. • ORION USB-powered mobile transceiver (pictured) and/or ORION mobile receiver with DC power supply (not shown) • ORION mobile transceiver-to-laptop USB communication cable, or ORION mobile receiver-to-laptop nine-pin serial communication cable (not shown) • 90 degree antenna connector • Magnetic mount antenna • Dual-socket adapter (not shown) • Optical programming cable (not shown) • Shipping and carrying case (not shown) Toughbook Touch Screen In addition to using a standard mouse or keyboard commands, the Panasonic Toughbook is also equipped with a touch screen. If you are using the software on a Toughbook computer, touch the screen using the stylus tool contained in the handle of the laptop to make a selection, or simply tap the screen with your finger. The laptop screen is sensitive enough to allow selecting with a tap even if you are wearing gloves. Throughout this manual, the term “click” is interchangeable with “tap.” Page 8 ORION® Meter Reading System (ORS) August 2014 System components Vehicle and Laptop Setup with ORION USB-Powered Mobile Transceiver Only To set up the vehicle for meter reading using an ORION USB-powered mobile transceiver, follow these steps. 1. Place the magnetic mount antenna on the vehicle roof. Ensure that the free area around the base of the antenna equals the antenna height. NNOTE: The antenna must be at least two feet away from other antennas and the cable must be in good condition. 2. Connect the antenna cable to the top of the mobile transceiver and tighten until snug. 3. Power on the laptop. 4. Plug the small end of the communication cable into the top of the mobile transceiver and the larger end into an available USB port on the laptop. Always connect it to the same USB port if possible. 5. Start the ORS software. NNOTE: Go to Device Manager on the laptop to verify that the mobile transceiver USB connection is recognized. If Windows does not recognize the mobile transceiver USB connection, disconnect the mobile transceiver from the USB port and contact Badger Meter Technical Support. Have your ORS 2.5.x DVD available when you call. Vehicle and Laptop Setup with ORION Mobile Receiver Only To set up the vehicle for meter reading using an ORION FHSS mobile receiver, follow these steps. 1. Place the magnetic mount antenna on the vehicle roof. Ensure that the free area around the base of the antenna equals the antenna height. NNOTE: The antenna must be at least two feet away from other antennas and the cable must be in good condition. 2. Connect the antenna cable to the top of the mobile receiver and tighten until snug. 3. Power on the laptop. 4. The mobile receiver requires a DC power source to operate. Plug the mobile receiver DC power supply into the bottom of the mobile receiver and plug the other end into the vehicle's interior DC power source (utility or cigarette lighter). 5. Plug the communication cable into the top of the mobile receiver and the nine-pin serial end into the serial port on the laptop. 6. Switch ON the mobile receiver. 7. Start the ORS software. IIMPORTAN Best practice recommends you always power on the laptop and connect the mobile transceiver (and/or mobile receiver) before you start the software. If you need to reboot the laptop, disconnect the mobile transceiver (and/or receiver) and then reboot the laptop. After the laptop reboots, reconnect the mobile transceiver (and/or receiver) power before you start the software. NNOTE: Refer to the ORION USB-Powered Migratable (ME) Mobile Transceiver and ORION Mobile Receiver product data sheets, available at www.badgermeter.com, for status indicators and replacement parts. August 2014 ORION® Meter Reading System (ORS) Page 9 System components Vehicle and Laptop Setup with ORION USB-Powered Mobile Transceiver and ORION Mobile Receiver Follow the steps on the previous page to set up the vehicle to use both an ORION USB-powered mobile transceiver and an ORION mobile receiver for mobile reading. Setup with both a transceiver and receiver should resemble Figure 2 below. NNOTE: To ensure the communication (COM) ports are set up correctly for the mobile transceiver and receiver, refer to "Communications Tab" on page 44. Two Feet + USB Port LAPTOP ORION ME ORION CE Serial Port Connect to DC power source Figure 2: Set up with ORION USB-powered mobile transceiver and ORION mobile receiver Page 10 ORION® Meter Reading System (ORS) August 2014 Program startup / exit PROGRAM STARTUP / EXIT NNOTE: Close any other open ORION software application before starting up the ORS software application. Starting the Software 1. Power on the laptop. 2. Switch on the mobile transceiver and/or receiver. 3. Type orion in the log in window. Result: The Windows® desktop is displayed. 4. Double-click the ORION ORS desktop icon shortcut (Figure 3). Figure 3: Software desktop icon Alternatively, you can initialize the software and start the program by clicking the Windows Start button in the lower left corner of the main task bar on the Windows desktop and selecting All Programs> Badger Meter Inc> ORS. Result: The initial software Login screen opens. See Figure 6 on the next page. Exiting the Software 1. To close and exit the software application, click Exit on the main menu. Figure 4: Main menu 2. Click OK when you see the message asking you to confirm you want to exit. Figure 5: Confirm exit August 2014 ORION® Meter Reading System (ORS) Page 11 Program startup / exit Login Screen The Login screen (Figure 6) is the initial screen that opens when you launch the ORS software application. Below the software copyright date, you will see the state for which maps are loaded. A warning message alerting the meter reader to the dangers of watching the ORS screens while driving is displayed prominently on the screen. Figure 6: Login screen 1. In the User Name/Initials field, enter your three-character initials or another three-character, alphanumeric code as designated by your utility. For example, JAS, 123, TR1. The User Name/Initials must be entered by an authorized representative of the customer/licensee. A warning message in red on the Login screen alerts the meter reader to the dangers of watching the ORS screens while driving. By entering your User Name/Initials and selecting Accept, you are acknowledging the warning message. • Click View License to read the software license agreement (Figure 7). NNOTE: The first time you access the software, the License screen opens automatically on top of the Login screen. Read the software license agreement and click Accept License. The License Agreement must be accepted by an authorized representative of the customer/licensee. The License screen closes automatically and the Login screen is shown. Page 12 • Click Language Idioma to choose the appropriate language if other than English (Figure 8). • Click View Trademarks to see the Badger Meter trademark language (Figure 9). ORION® Meter Reading System (ORS) August 2014 Program startup / exit 2. Click Accept to acknowledge the warning message (see step 1) and start the software or click Cancel to close and exit the program. If the system detects that the communication (COM) ports are not properly set, a warning message will display. You must set the COM ports to proceed. See "Communications Tab" on page 44. Figure 7: Software License Agreement Figure 8: Language Selection screen Figure 9: Trademarks screen August 2014 ORION® Meter Reading System (ORS) Page 13 Program startup / exit Main Screen After the Login screen, the main ORS screen appears, displaying the main menu, tool bar and status bar. Main tool bar Main menu Status bar Figure 10: Main screen with main menu, tool bar and status bar Main Menu The main menu includes all the general functions for collecting meter readings. Load Loads the route from a specified location. NNOTE: If the Load button is inaccessible, the route was already loaded. Start Reading Activates the GPS and the ORION mobile transceiver and/or ORION mobile receiver. Updates the status bar and displays the List View and Map View screens. Unload Prepares the meter reading data for transfer to the reading data management software. When you have completed the meter readings, click the Unload button to transfer the meter reading data to a storage device, such as a memory stick. These readings will then be uploaded into the reading data management software. Unload also archives the data in case the memory stick is misplaced or destroyed before uploading to the reading data management software. Clear Deletes all meter reading information currently being processed. Quick Read Reads an ORION endpoint without the need to load a route. This is helpful for final reads and to verify an endpoint is operating correctly. Unarchive Reloads a prior route so the user can save the data (unload) again. All previously unloaded routes are stored. Exit Closes the application and returns you to the Windows desktop. Exit can be selected without having to unload a route. If you click Exit, a window opens to verify you want to exit without unloading. Page 14 ORION® Meter Reading System (ORS) August 2014 Program startup / exit Tool Bar The tool bar at the top of the main screen contains the different commands and configuration options that make up ORS. Except for Settings, the buttons on the tool bar become active when you load a route. Figure 11: Main tool bar Start Begins or resumes the meter reading process. Click Start to navigate to the next screens including List View or Map View. Pause Temporarily stops the meter reading process. To resume the application, click Start. If you are finished reading meters, click Done. Done Completes the meter reading process and prepares the readings for transfer to the reading data management software. Click Done to return to the main menu. Settings Allows you to change the settings that control the behavior of ORS. It holds the information that controls all of the subsystems including the ORION transceiver and/or receiver and GPS connection information, and the map display options. NNOTE: A password is needed to access Settings. The password is set up during training. The Utility has the ability to change the password and is encouraged to record the new password for future reference as Badger Meter Technical Support does not have access to Utility-specific passwords. Find Allows you to search for meter records using a number of different search criteria. List View An active list of unread meters displayed in reading sequence order. It allows you to display the detailed information about each meter by selecting the Details button. Map View Displays the location of the meter reading vehicle and all meters with their current status on the area map. It allows you to display the detailed information about each meter by selecting the meter's icon. In Map View, the map control buttons for map zooming and other functions are also displayed. See "Map Tab" on page 42 for more information. Reports Displays the different reports available. Select the report name to bring up a specific report. Alerts Allows users to set appropriate alerts for potential issues that can occur when meter reading is in progress. The system allows the user to add warnings such as alarms, leak cautions or error signals. Each alert can be set to a desired sound option that a user can select from a "Sound Played" list. If Alerts appears grayed out on the tool bar it is accessible from the Settings option. Audits Displays exception conditions in the ORS system. Examples: GPS is not seeing enough satellites to produce a location, or a receiver is not communicating. The Audits button will only be accessible if those types of exception conditions exist. Help Displays this User Manual in a separate window to allow users to look up information about the software functionality from the laptop. August 2014 ORION® Meter Reading System (ORS) Page 15 Program startup / exit Status Bar The status bar, located at the bottom of the Main screen, displays the number of meters left to read in the route, the percent complete and the number of routes and meters loaded. The colors displayed on the bar indicate the reading and communication status for the types of meters being read. Figure 12: Status bar prior to loading route Before the route is loaded, the status bar is gray and reads "Nothing Loaded" as shown in Figure 12. When the reading cycle starts, the status bar is activated. The following information is available on the status bar during a reading cycle. Meter Reading Status Yellow indicates the reading is paused. Green indicates the reading is in progress. Reading Progress Indicates the progress of the reading application. As meters are read, the progress bar will increase. The ratio of read meters to unread meters is shown in numbers next to the progress bar. Read X of Y Provides the meter reader with the number of endpoints loaded in the software and the total number of endpoints that have been read. In Figure 13, 5 of 10 meter endpoints have been read. ORION ME/ORION CE Either ORION ME (when an ORION ME FHSS mobile transceiver is connected) and/or ORION CE (when an ORION CE FHSS mobile receiver is connected) will display in the lower right status bar to indicate communication status between the ORS software and the mobile transceiver and/ or receiver. Green indicates good communication. Red indicates no communication. In Figure 13, both the ORION ME and ORION CE show good communications status. Figure 13: Status bar after loading route GPS OK Page 16 Displays when the GPS is operational. No message shows on the status bar if GPS is off. ORION® Meter Reading System (ORS) August 2014 User guide USER GUIDE August 2014 ORION® Meter Reading System (ORS) Page 17 Loading a route LOADING A ROUTE This section describes the procedure for loading a route. Before loading a route, make sure the ORS software is running and the main menu is displayed on the laptop desktop. If you need help, refer to "Program Startup / Exit" on page 11. NNOTE: For instructions on creating a route load file using the reading data management software, please refer to the reading data management manual. 1. Obtain a memory stick that contains route information files from the reading data management software operator for the route you intend to read. 2. Insert the memory stick into an available USB port on the Toughbook laptop computer. 3. Click the Load button on the main menu. Figure 14: ORS main menu with active Load button Result: The Select Folder screen opens. NNOTE: The Select Folder window will default to the location the last route files were retrieved. Figure 15: Select folder window 4. Click the drive letter for the memory stick. In Figure 15, the memory stick is using drive H. 5. Click the small plus sign (+) to open a folder and display the contents. 6. From the folder options, click the folder containing the route data. NNOTE: A green check mark indicates ORS has identified the item as a valid route file. 7. Click Select to begin loading the route file. NNOTE: When the route is successfully loaded, the Load button is grayed out (no longer available). 8. Safely remove the memory stick from the USB port. The route is ready to read. Page 18 ORION® Meter Reading System (ORS) August 2014 Reading a route READING A ROUTE When the route files have been loaded, the Start Reading button on the main menu becomes accessible. Figure 16: ORS main menu with active Start Reading button IIMPORTAN When there is one operator, the recommended practice for meter reading is to drive through an area without observing the screen. Then stop when convenient to view progress. Click the Start Reading button to begin. This activates the following functions: • Reading cycle • Split view (List View and Map View) • Main (top) tool bar • Status bar -- Progress -- GPS -- Transceiver and/or receiver status NNOTE: If geocoding mode has been turned OFF, a message displays briefly at the start of the reading cycle to notify the user that GPS is not active. See "General Tab" on page 39 for more information regarding geocoding options. NNOTE: If the software does not detect the route starting location, a message displays to notify the user that ORS is using the last known good address as the starting location. This ensures the route maps will display appropriately. When you start the reading cycle, the screen defaults to the Split View which displays the List View (top) and Map View (bottom) in a split-screen format. It is described in more detail in the next section. August 2014 ORION® Meter Reading System (ORS) Page 19 Reading a route Split View In Split View, the current route is shown in a list at the top of the screen and on a map below the route list. Figure 17: Split View screen The status of Geocoding is shown in the bar on the left side of the map. In Figure 17, the status shows “GPS OFF” indicating that Geocoding is not active. The status bar at the bottom of the screen gives the current status of the ORION ME mobile transceiver and ORION CE mobile receiver. In Figure 17, the status bar shows meter readings are in progress (green), the progress field (green dots) visually indicates the reading is about one-fifth completed and the number of meters read (“Read 4 of 25”) displays next to the progress field. In Split View, both the List View and Map View buttons are active on the main tool bar. The Split View display is static. The number of lines listed and the map size depend on the laptop monitor display and/or resolution settings. To view the list or the map in full screen, click the button for the view you wish to close. Exit screen Figure 18: Status bar To exit from this screen, click Done (red square icon) on the main tool bar as shown in Figure 18. Page 20 ORION® Meter Reading System (ORS) August 2014 Reading a route List View In List View, unread meters are displayed as a list in the order loaded from the reading data management software. Figure 19: List View screen Adjusting Columns When information is displayed in columns on any screen in ORS, column order can be changed by selecting a column heading and dragging it, right or left, to a new position. ORS retains the new column format until it is changed again. Adjust the size of any column by clicking between the column headings and dragging to expand or condense the column width. Account information is displayed in the order of the route as loaded from the reading data management software. Column Headings The column headings in List View are based on user selections available in the reading data management software and may vary from those shown here. AMR S/N is selected automatically so it always displays in List View. Details The Details button is used to access the Service Details screen for a specific listing. The Service Details screen provides account details stored for that customer and allows you to enter codes and messages or enter manual meter readings. For more information, refer to "Service Details" on page 27. Meter Icon An icon/symbol representing the meter type appears in the second column. Meter icons and descriptions can be found in the Legend. For descriptions of the meter icons, refer to "Meter Icons" on page 25. Read Method Name Addr Meter L The type of meter endpoint being read. For example, ORION ME, ORION CE, etc. The customer/account name. The street address of the meter location. Addr always displays in List View. The physical location of the meter. This is a free text field used to describe the location of the meter in the best way determined by the utility. For example, west side of house, pit in northwest corner of property, etc. The number engraved on the meter body. The type of meter service such as water or gas. Account number. The endpoint serial number as loaded in the reading data management software. AMR S/N always displays in List View. The numerical longitude of the meter location. The numerical latitude of the meter location. The sequential order of the meter in the route as it is set up in the reading data management software. Mtr # Service Acct AMR S/N Longitude Latitude Sequence # Completed Readings As meter readings are received from the ORION mobile transceiver and/or receiver, the line for that meter drops off List View so as to monitor the reading status and missed reads in real time. When all meters are read, List View disappears and a message displays briefly, confirming that readings have been completed. August 2014 ORION® Meter Reading System (ORS) Page 21 Reading a route Map View In Map View, meters are marked by icons on a map of the area, with the reading location as the focal point. An example of a screen displaying unread meters in Map View is shown in Figure 20. Control buttons to the left and right of the map are available in this view. See "Meter Icons" on page 25 for a detailed description of the meter icons. Figure 20: Map View To view the service details for a specific meter, click the Select Meter button on the right side of the map, then click the meter icon on the map you wish to view. NNOTE: If more than one meter is present in the reading area, ORS displays a list of related meters from which to select (Figure 21). Click the Details button for the meter you wish to view. Figure 21: Meters in the same reading area Page 22 ORION® Meter Reading System (ORS) August 2014 Reading a route The meter icon changes to reflect the status of the meter throughout the reading cycle. For example, a successfully read meter changes to a green circle as shown in the lower right portion of the screen in Figure 22. Figure 22: Route map with meter icons after reading Reading progress Communication with ORS For a list of all the icons and what they represent, refer to "Meter Icons" on page 25. The status bar in Figure 22 shows meter readings have been captured for 4 of 25 endpoints loaded in the route file and the ORION mobile transceiver and ORION mobile receiver are in communication with ORS as indicated by the green background color where “ORION ME ORION CE” is displayed on the status bar. August 2014 ORION® Meter Reading System (ORS) Page 23 Reading a route Map Control The Map control buttons are located on the right and left sides of the display when Map View is selected from the main tool bar. Figure 23: Map buttons left side Figure 24: Map buttons right side Left Side Buttons Legend Toggles between the distance legend and the icon legend. The distance legend displays on the map and defines the distance to which the map is scaled, inches per foot (Figure 25). The icon legend gives a description for the meter icons that display on the map. The icon legend has a dynamic display that changes based on the meter type(s) loaded in the route file. To see the icons and their descriptions, refer to "Meter Icons" on page 25. Find Address Click this button to enter a specific address in the window that appears. Click OK when finished and the map centers itself to the address entered. Show All Services To display the location information of all available meters, click the Show All Services button. This button centers all the meters and displays location information on the map. Figure 25: Distance legend Right Side Buttons Select Meter Allows you to click a meter icon to display the meter details. If two or more meters are in the same place, a list with all the available meters in that location is displayed. Recenter Pauses reading and allows you to move the map in any direction. Click, hold and drag the map to the location you desire. Then click the Start icon in the main tool bar to resume meter reading. Zoom In Allows you to draw a box around an area and zoom into it. If you click this button, you can zoom into the map by centering the map on the spot that you selected. Zoom Out Allows you to zoom out of the current map area using the selected point as the center of the map. Zoom Default Returns to the default map view. To adjust the default setting, refer to "Map Tab" on page 42. Page 24 ORION® Meter Reading System (ORS) August 2014 Reading a route Meter Icons Meter icons display on the map as visual indicators of the route status. Icons alert the meter reader to potential problems, show when the route reading has been completed and provide the status of any work items that have been assigned. Work items are requests for ORION endpoint data which are included as part of the route file. See "Two-Way Communications" on page 57 for additional information about work items. Meter icons and their descriptions are listed below. NNOTE: To see the icon legend, click the Legend button on the left side of screen when Map View is selected. The icon Legend is a dynamic display of icons with brief descriptions. The Legend changes based on the meter type(s) loaded in the route file. August 2014 Unread ORION Classic water or gas endpoint A blue diamond denotes a meter equipped with an ORION Classic water or gas endpoint that does not have a current reading stored. If the vehicle does not drive close enough to get a reading, the icon does not change. Missed ORION endpoint A red square indicates the reading vehicle has passed through the entry/exit zones without communication from the ORION endpoint. Unread ORION Migratable water endpoint A blue meter symbol denotes a water meter equipped with an ORION Migratable or Fixed Network (in mobile mode) water endpoint that does not have a current reading stored. If the vehicle does not drive close enough to get a reading, the icon does not change. Unread ORION gas endpoint A blue gas meter icon denotes an ORION gas endpoint that does not have a current reading stored. If the vehicle does not drive close enough to get a reading, the icon does not change. Unread ORION Migratable water endpoints with work items pending A blue triangle with a white plus (+) sign denotes a water meter equipped with an ORION Migratable or Fixed Network (in mobile mode) water endpoint that does not have a current reading stored and has additional work items assigned but not completed. Unread ORION Migratable gas endpoint with work items pending A blue gas meter icon with a white plus (+) sign denotes an ORION Migratable or Fixed Network (in mobile mode) gas endpoint that does not have a current reading stored and has additional work items assigned but not completed. ORION Migratable water or gas endpoint with reading – work items pending A blue plus (+) sign denotes an ORION Migratable or Fixed Network (in mobile mode) water or gas endpoint with a current reading but work items that were assigned are missing or incomplete. To see the progress of the work items, click Details next to the account line item in List View. ORION® Meter Reading System (ORS) Page 25 Reading a route Status Icons The following icons denote the status of a meter. They are used for all ORION water and gas endpoints. Read A green circle displays when the meter reading, and work items, if applicable, are received and no problems were reported. Tamper A red letter “T” inside a red circle indicates a potential tamper situation where the meter is not working. For example, a cut wire. A pink letter “T” inside a pink circle also indicates a potential tamper situation where the meter is still working. For example, the meter cover is removed or low battery. Encoder Error A red letter "E" inside a red circle is used for meters equipped with encoders to indicate a reading cannot be obtained. Potential Leak A red starburst indicates a meter has shown continuous usage over the past 24-hour period, which indicates a potential leak. No Usage A pink letter "C" inside a pink circle displays when the meter has not registered water usage for 30 days. Reverse Flow A pink letter "R" inside a pink circle is used for meters equipped with an encoder when the current reading is lower than the previous reading. Out of Route A pink question mark indicates a reading has been received from an endpoint that was not part of the route file loaded to the laptop. Unread Manual A pink triangle denotes an unread meter equipped with technologies other than ORION that must be read manually. Automatically Removing Meters After Reading To remove successfully read meters from the screen automatically, change the map settings by following these steps. 1. Click Settings on the main tool bar. 2. Click the Map tab. 3. Check the box labeled Remove Normal Read Services from Map. Result: The meter icon will disappear from the map as it is read instead of displaying a green circle. NNOTE: For additional settings that control the map functions and display, refer to "Map Tab" on page 42. Page 26 ORION® Meter Reading System (ORS) August 2014 Service details SERVICE DETAILS The Service Details screen displays all of the information stored in ORS for each account. You can view the details for the customer, enter codes, messages and manual meter readings. You can also access the two-way communication functionality for ORION Migratable and Fixed Network (in mobile mode) endpoints. Access the Service Details screen by clicking the Details button next to the account line item in List View. NNOTE: The Service Details screen is also available when performing a Quick Read. The Service Details screen has two tabs: Current Reading and Comment Codes/Messages. Current Reading Figure 26: Service Details screen – Reading from ORION ME endpoint The Current Reading tab of the Service Details screen displays the current meter reading, date and time along with meter information from the reading data management software. The type of endpoint technology is displayed in the upper right corner of the screen. Account Number Indicates the account number from the reading data management software. Service Type Describes the service type being measured by the meter, such as water, electric, gas, etc. Module S/N The serial number of the ORION endpoint assigned to the meter. The serial number allows ORS to uniquely identify each meter. The serial number is sent from the reading data management software and is cannot be changed. The Actual Read Method, Read Date/Time and Reader ID are displayed below the Module S/N. Current Reading August 2014 The current reading value is displayed in this field. If the meter is a gas meter, the index value displays instead of the subcount. • Unread If the meter is not read, the word “Unread” appears in the reading field. • Low Reading If the current reading is lower than this value, it will be considered low. “Low Read” displays below the reading. • High Reading If the current reading is higher than this value, it will be considered high. “High Read” displays below the reading. • Potential Leak If the ORION endpoint detects a potential water leak, “Pot. Leak” displays below the reading. See Figure 27 on the next page. ORION® Meter Reading System (ORS) Page 27 Service details Daily Reading The time-synchronized daily read that displays below the Current Reading for ORION Migratable endpoints. Service Info Includes customer name, address and the meter serial number downloaded to ORS from the reading data management software. During Quick Read, these fields are blank unless the account is part of the route load file. Location Latitude displays the GPS latitude as a decimal number. Longitude displays the GPS longitude as a decimal number. Find on Map Finds the location of the endpoint on the map if the account has a lat/long. Store Current Position Stores the current vehicle location as the location for the meter. Click the button to store the lat/long manually for that account. Enter/Edit Meter Reading Enter or change meter readings manually. This button does not display when the Clear Meter Reading button is active. Clear Meter Reading Erases the current meter reading. This button does not display when the Enter/Edit Meter Reading button is active. Close Exit the Service Details screen. Figure 27: ORION endpoint reporting leak The screen in Figure 27 shows an example of a meter reporting a potential leak. If the meter were to report a tamper, the words “Pot. Leak” (below the Current Reading field) would be replaced with the word “TAMPER.” The Current Reading field would also show TAMPER with no reading but could be manually overwritten using the Enter/Edit Meter Reading button which is grayed out in Figure 27. ORION ME Service Details The ORION Migratable or Fixed Network (in mobile mode) endpoints provide advanced functionality. In addition to the Current Reading information described above, the Service Details screen displays three more tabs with features that are available when reading meters with ORION Migratable or Fixed Network (in mobile mode) endpoints. See "Two-Way Communications" on page 57 for more information. Page 28 ORION® Meter Reading System (ORS) August 2014 Service details Enter/Edit Meter Reading Use the Enter/Edit Meter Reading button on the Service Details screen to manually overwrite a meter reading. Figure 28: Keypad for meter reading entry To enter a reading manually, follow these steps. 1. Click the Enter/Edit Meter Reading button on the Service Details screen. 2. Manually enter a meter reading using the touch screen keypad or type the reading on the laptop keyboard. 3. If the meter reading dials are set from right to left, click the <<>> button. Clicking the button resets the option to R-to-L. 4. Click OK to enter the reading or Cancel to exit the touch screen keypad. NNOTE: If a tamper report is received from a meter and a manual reading for that meter is entered, the reading information relayed to the reading data management software will include both the manual reading and the reported tamper condition. August 2014 ORION® Meter Reading System (ORS) Page 29 Service details Comment Codes/Messages The second tab of the Service Details screen is Comment Codes/Messages. This tab displays any codes or messages relating to a meter. The codes are pre-defined by the reading data management software operator. Reader Codes, Trouble Codes and Comments recorded by the meter reader are sent to the reading data management software operator and cleared at the process of the next billing cycle. Figure 29: Service Details screen - Comment Codes/Messages Reader Codes Values the meter reader can choose about a specific meter. See "Choosing Reader Codes" on page 31 for more information. Trouble Codes Values the meter reader can choose for problems related to a specific meter. See "Choosing a Trouble Code" on page 32 for more information. Extended Comments Field in which the meter reader can create a free-form message for the account. The limit to the number of characters in this field is displayed by an automated Characters Remaining monitor. See "Create/Edit/Delete Extended Comments" on page 33 for more information. Page 30 ORION® Meter Reading System (ORS) August 2014 Service details Choosing Reader Codes Reader Codes are used to report non-trouble information about a meter, such as a name change or appointment. Reader Codes are defined in the reading data management software and downloaded to ORS. Figure 30: Reader Codes 1. With the Comment Codes/Messages tab selected on the Service Details screen, click one of the Select buttons under Reader Codes. 2. Click the appropriate code and then click OK. Result: The code becomes part of the information ORS collects from the Service Details screen for the account. 3. If you want to select another Reader Code, repeat steps 1 and 2. Up to three Reader Codes can be selected for each customer record. 4. To remove a Reader Code, click Cancel. NNOTE: When readings are sent back to the reading data management software, reports of meters with these codes can be generated. August 2014 ORION® Meter Reading System (ORS) Page 31 Service details Choosing a Trouble Code A Trouble Code is used to report a meter problem to the utility office. Trouble Codes are defined in the reading data management software and downloaded to ORS. 1. With the Comment Codes/Messages tab selected on the Service Details screen, click the Select button under Trouble Code. 2. Click the appropriate Trouble Code and click OK. Figure 31: Trouble Codes Result: The code becomes part of the information ORS collects from the Service Details screen for the account. 3. If a Trouble Code is entered and you wish to change it, select another code or click Cancel to remove the code. Page 32 ORION® Meter Reading System (ORS) August 2014 Service details Create/Edit/Delete Extended Comments The Extended Comments option allows users to create text messages for the utility or notes that can be used later when reporting issues to Technical Support. Figure 32: Extended Comments field Create Comments 1. With the Comment Codes/Messages tab selected on the Service Details screen, select Create to activate the Extended Comments text box. 2. Use the laptop keyboard to type your message. NNOTE: Text messages up to a maximum of 140 characters can be sent back to the utility. 3. Select Close to save your message when it is complete. Result: The message becomes part of the information ORS collects from the Service Details screen for the account. Edit Comments 1. In List View, select the Details button to display the Service Details screen for the account with the comment you wish to edit. 2. Select the Comment Codes/Messages tab. Result: The previously created message displays in the Extended Comments field. Figure 33: Extended Comments field with comment 3. Click the Edit button to activate the text box and type any changes using the laptop keyboard. August 2014 ORION® Meter Reading System (ORS) Page 33 Service details Figure 34: Extended Comments Field with Edited Message 4. Select Close to save the message when you are finished editing. The message stays with the account. If you want to remove the entire message without saving, select Cancel. NNOTE: If you select Create or Edit and start typing a message, an asterisk (*) appears after the Extended Comments field heading to indicate the message has not yet been saved (Figure 34). Delete Comments 1. In List View, select the Details button to display the Service Details for the account with the comment you wish to delete. 2. Select the Comment Codes/Messages tab. Result: The previously created message displays in the Extended Comments field. 3. Click the Delete button to remove the previously saved message from the account. Page 34 ORION® Meter Reading System (ORS) August 2014 Unloading a route UNLOADING A ROUTE After the route is read, the Unload option is used to write the meter data to a memory stick for transfer to the reading data management software, and to archive the data in ORS in case the memory stick is misplaced or destroyed before the billing cycle is complete. 1. Insert the memory stick into an available USB port on the Toughbook laptop computer. 2. Click the Unload button on the main menu. Figure 35: Main menu - Unload Result: The Select Folder screen opens. NNOTE: If you are using the memory stick from which the route was loaded, the Select Folder location window defaults to the location from which the last route files were retrieved. 3. Select the folder where the meter readings should be stored. 4. Click the Select button. Result: The route data automatically unloads to the file location you selected and the Main screen reappears. 5. Safely remove the memory stick after the route unload is complete. 6. Return the memory stick to the reading data management software operator. NNOTE: If you do not want to unload the route, select Exit on the main menu. CLEARING A ROUTE The Clear option on the main menu deletes all meter account data that was collected for the route. If you select Clear, ORS prompts you to confirm: “Are you sure you want to clear the currently loaded route--any and all reads will be lost.” Select OK to clear the reading information. Select Cancel if you do not want to clear the route. NNOTE: Cleared routes CANNOT be recovered. Figure 36: Clear confirmation August 2014 ORION® Meter Reading System (ORS) Page 35 Quick read QUICK READ The Quick Read option on the main menu allows you to read an ORION unit without having a route loaded. This option is handy when you want to verify that a unit is operating correctly or if you want to collect a reading and status of a unit without loading a route. NNOTE: Readings from the Quick Read option are not stored and cannot be transferred to the reading data management software. Enter an endpoint serial number to get a quick read of one endpoint. If a serial number is not entered, readings are displayed for all active ORION meters in range. This screen also verifies proper ORION endpoint installation and can be used to obtain final meter reads. Total Read Count Displays the total number of reads. One endpoint may read multiple times during Quick Read. Distinct Read Count Displays the total number of endpoints read during Quick Read. Performing a Quick Read 1. Verify the ORION mobile transceiver and/or receiver are connected and turned on, and the antenna is in place. See "Vehicle and Laptop Setup with ORION FHSS Mobile Transceiver Only" on page 9 if you need help. 2. Select the Quick Read button on the main menu. See Figure 35 on the previous page. Result: The Quick Read screen opens. (Figure 37). Figure 37: Quick Read screen 3. To begin a Quick Read, click one or more buttons for the desired AMR To Listen For. In this example, the ORION ME button is selected. Result: Quick Reads from meters with the selected AMR To Listen For within range of the mobile transceiver and/or receiver are displayed (Figure 38). Page 36 ORION® Meter Reading System (ORS) August 2014 Quick read 4. Readings will auto scroll as additional readings are received. To stop the auto scroll and pause the screen, click the AMR To Listen For button again. Then move the scroll bar up or down to view the readings. Figure 38: Quick Read results 5. Click the ORION ME button again to continue the Quick Read or click the Clear Grid button to clear the list. 6. To read a specific meter, key the endpoint serial number in the Limit to S/N field and click the appropriate AMR To Listen For button for that endpoint. Figure 39: Single endpoint Quick Read 7. When a single ORION ME endpoint is selected, work items become available. Click the Details... button under Get Work Items to see the Service Details screen for selecting work items. For complete information on work items, refer to "Two-Way Communications" on page 57. NNOTE: Interval profile data collected as part of a Quick Read is saved as either an .xml or .csv file. The file is sent back to the reading data management software operator with the route unload file. See "Historical Interval File Type" on page 60 for complete information. 8. To end Quick Read, click Close. August 2014 ORION® Meter Reading System (ORS) Page 37 Settings SETTINGS The Settings option on the main tool bar allows you to change the settings used by the software in its operations. Figure 40: Main tool bar with Settings option NNOTE: A password is required to access and change the information on the Settings screen. See the Settings description at "Tool Bar" on page 15 for more information. When you click the Settings option on the main tool bar and enter the password, the Settings screen opens. The Settings screen has the following five tabs. • General • Alerts • Map • Communications • User Interface IIMPORTAN When using an ORION mobile transceiver, always perform the steps below, in order, before you access settings: 1. Connect the mobile transceiver to the USB port on the laptop. Connect it to the same USB port each time, if possible. 2. Power on the mobile transceiver. If you access Settings without having the mobile transceiver attached and powered on, or you perform the steps in reverse order, the COM port setting may be lost and would need to be reset. Refer to "Communications Tab" on page 44. Page 38 ORION® Meter Reading System (ORS) August 2014 Settings General Tab The General tab displays the Units of Measure, Out-of-Route Options and Geocoding Options. When finished making changes to the settings on this screen, select OK and return to the reading cycle. Select Cancel to disregard any changes and return to the main menu. Figure 41: Settings screen - General tab Units of Measure Select English or Metric units for entry and exit zone values. Out-of-Route Options • Collect Out-of-Route AMR Reads: Check this box to read meters not loaded into the current route. See "Out-Of-Route Reads" on page 47 for details. • Verify Collection of Out-of-Route AMR Reads: Check this box to send out-of-route readings back to reading data management. NNOTE: When collecting out-of-route readings, the unload file can become large and may slow down the performance of the laptop. Badger Meter does not recommend collecting out-of-route readings during regular meter reading. Geocoding Options August 2014 • Geocoding Mode: Select from the drop-down menu to turn geocoding On or Off. If Geocoding Mode is On (and you have an RSSI transceiver/receiver), the software stores the vehicle latitude and longitude coordinates for the meter's location where the strongest signal is received. See "Geocoding Meter Locations" on page 48 for additional information. • Update Latitude/Longitude Sound: An alert may be added so you can recognize when geocoding is active. Choose a sound from the drop-down menu in this field. Click Play to preview the sound. • Add Geocoded AMR Reads to Map: Check this box so geocoded endpoints display as icons on the map. This check box is not accessible if Geocoding Mode is Off. ORION® Meter Reading System (ORS) Page 39 Settings Alerts Tab The Alerts tab is used to set sounds and popups as audible and visual alerts for issues that occur during a route reading. When finished making changes to the settings on this screen, select OK and return to the reading cycle. Select Cancel to disregard any changes and return to the main menu. Figure 42: Settings screen - Alerts tab NNOTE: The sounds and popup alerts are pre-set. Badger Meter recommends keeping the pre-set alerts until the user determines the best set up for an individual route. Display Service Popup Comments Comments display when the vehicle is within reading range of a meter. Comments are created by the reading data management software operator and passed to the meter reader. Examples: seasonal, bad dog or shut off water Display Flashing Labels GPS and/or ORION endpoint labels flash on the main reading screen in map view and on the Quick Read screen when their radio signals are not functioning. Enable Audible Alerts Alert sounds are heard as meter readings are received. NNOTE: If the Enable Audible Alerts box is not checked, NO sounds are heard for ANY alerts. Show Popup Alert Popup alerts display based on the setting. ORS controls the settings for Errors, Warnings and Reads. Popup alerts ALWAYS display for Errors and Warnings and NEVER display for Reads. To choose the setting for all other alerts, click the button to select Yes or No. Sound Played A unique sound plays for each alert. Choose from a drop-down menu of available sounds. To hear the sound, click Play. If you do not want a sound to play for an alert, select the blank space on the drop-down menu. Page 40 ORION® Meter Reading System (ORS) August 2014 Settings Types of Alerts Errors A reading error such as, ”Not Receiving GPS“ or ”Not Receiving ORION Signal.“ Warnings A software warning such as ”Invalid Com Port“ or ”GPS is not Active.“ Missed Meters When the latitudes and longitudes are set, an alert is triggered when the vehicle passes through the entry and exit zones set for the meter without receiving a reading. Reads An endpoint reading has been recorded. Tampers Potential tamper situation. Encoder Errors Reading cannot be obtained because the encoder is reporting an error. Potential Leaks Continuous water usage for 24 hours, indicating a potential leak. Permalog Leaks A potential water main leak when optional Permalog AMR/AMI acoustic leak loggers are installed. Reverse Flows Endpoints connected to encoders have a current reading lower than the previous reading. No Usages The meter has not registered water usage for 30 days. Cover Removals Gas only: Alert is triggered when a cover is removed from an ORION Migratable or ORION Fixed Network (in mobile mode) endpoint. Low Batteries ORION Migratable or ORION Fixed Network (in mobile mode) gas or water endpoint battery life is low. August 2014 ORION® Meter Reading System (ORS) Page 41 Settings Map Tab The Map tab primarily displays the settings for map location, features, orientation and entry/exit zones. Settings can be customized based on user preferences. When finished making changes to the settings on this screen, select OK and return to the reading cycle. Select Cancel to disregard any changes and return to the main menu. Figure 43: Settings screen - Map tab Map The state name for the map loaded in ORS is displayed in the drop-down field at the top of the screen. Click the drop-down menu to see any other state maps that may be available. Snap Vehicle To Road The approximate location of the meter reading vehicle is displayed as a bright yellow icon on the map (Figure 44) when geocoding is on. Checking this box “snaps” or moves the vehicle icon to the most precise location, placing it on the road nearest its location. Vehicle on the road Figure 44: Vehicle icon “snapped” to road Page 42 ORION® Meter Reading System (ORS) August 2014 Settings Map Features • Display Velocity On Map When Geocoding Mode is on, this feature displays the current vehicle speed. The maximum speed for setting lat/longs is 15 mph. See "Geocoding Meter Locations" on page 48 for more information. • Display Service Information On Map Displays an identifier for the account, such as the location or name, as determined by the reading data management operator. • Remove Normal Read Services from Map When a normal read is received, unread meter icons disappear from the screen rather than changing to a green circle. This includes manual reads. • Remove Potential Leak Services from Map Icons for potential leak situations will not display on the map. • Default Zoom Level The number entered is used to set the zooming feature in Map View. The setting returns to this zoom level when Zoom Default is selected using the Map Control buttons in Map View. For additional information, refer to "Map Control" on page 24. • Minor Road Cutoff Zoom Level The number entered is used to set the zooming level when major highways are shown and minor road names drop off the map when Zoom Out is selected in Map View. Map Orientation Choose how the map is displayed while reading meters by selecting from the drop-down menu. Starting Location The address shown on the map until the GPS antenna reports the current location of the vehicle. From then on, the map centers at the vehicle location. Location may also be displayed as latitude/ longitude (lat/long). The location can be manually changed by typing in new information. NNOTE: If ORS does not detect a starting location, it uses the last known valid address to ensure the route maps display appropriately. An alert message displays when you start to read the route. Entry/Exit Zones August 2014 These distances specify the entry and exit zone distances for determining when there is a missed read. If the mobile transceiver/receiver passes through the entry/exit zone for an endpoint without receiving a reading, ORS records a “MISSED” alert for the endpoint. ORION® Meter Reading System (ORS) Page 43
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