Beijing TPCast Technologies RX001 HMD Receiver User Manual Manual Operation
Beijing TPCast Technologies Limited Company HMD Receiver Manual Operation
Contents
- 1. Manual Operation
- 2. Manual Regulatory
Manual Operation
1
User Guide on installation of
TPCAST Wireless Adaptor for VIVE
CE-01H-UG-EU-010
1
Client software installation
1
What's in the box
2
Components description
3
Connection instructions
4
Operation instructions
5
Positioning the PC transmitter
6
Safety precautions
7
Frequently asked questions
8
CONTENTS
2
Scan the code to view installation video of
Wireless Adaptor for VIVE
The TPCAST wireless adaptor for Head-Mounted Display (HMD)
has no cable attached, and it provides full motion and freedom.
Please pay attention to safety in the play area during gaming,
and take care to not run into objects. Alternatively, you can play
under the supervision of somebody else.
TPCAST Wireless Adaptor for VIVE and portable power bank
will get warm in the normal usage, if the partial temperature
reached 120 F, please stop using, in order to avoid burning people
or other hazards.
3
1.Download the software client
1. CLIENT SOFTWARE INSTALLATION
www.tpcastvr.com/support
Visit the TPCAST official website www.tpcastvr.com, browse
to the page of TPCAST wireless adaptor for VIVE, and click to
download the connection assistant for wireless adaptor for VIVE.
The current version of the client is compatible with Windows 7,
Windows 8 and Windows 10.
① Double click the icon to run the downloaded the installation
.exe file. If you have already installed any other versions of
the client, please uninstall and restart the PC according to the
prompt.
2.Install the connection assistant software
②Following the system instructions, select the installation
path and finish the client installation. A shortcut icon of the
connection assistant will be generated on the desktop.
TPCAST
Setup.exe
4
2. WHAT'S IN THE BOX
910 11
② PC transmitter
③ Power Box
⑦ Use instructions and warranty card
④ power bank, 20100mAh
⑤ Dedicated cable for long distance connection
⑥ HDMI cable for short distance connection
⑧ Nylon mesh bag
① HMD receiver
⑨ Router
⑩Router power supply
1 2 3
57 8
4
6
Network cable
11
Belt strap
12
12
5
3. COMPONENTS DESCRIPTION
1.HMD receiver
2.PC transmitter
①HDMI connection port
②DCIN power port
③Video link pairing button
④Port for fixing the platform
⑤Indicator for video signal connection
1 2 3 4 5
①HMD strap and cable port
②HDMI short connection port
③Indicator for video signal connection
④USB port
⑤Video link pairing button
5
1
2
3
4
6
3.Power box
4.Portable power bank
①DCIN power port for dedicated long distance connection cable
②USB port for dedicated long distance connection cable
③Battery connector, USB port
④Indicator light
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3
4
①USB power output port
②Micro USB charging port
③Battery indicator button
④Battery indicator
1
2
4
3
7
5.Router
①Network cable port
②Router power adapter port
③Router status light
6.Cable
Dedicated cable for long distance connection
1-A
1-C
1-B 1-D
1-E
USB
USB
DC
DC
2
3
1
8
4. CONNECTION INSTRUCTIONS
HDMI cable for short distance connection
2-A
2-B
Step one: Unplug the connected cables
① As shown in the figure, open the compartment cover.
1.Connecting the HMD receiver
1 2
HDMI
HDMI
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② Disconnect the three plugs of the 3-in-1 cable and the audio plug (a total of 4
plugs).
③ Pull the 3-in-1 cable and audio cable out of the compartment
and the strap to completely separate from the HMD.
④ Separate the strap from the compartment.
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Step two: Fix the HMD Receiver
① As shown in the figure, thread in all three interfaces (1-a, 1-b
and 1-c) of the dedicated long distance connection cable and
audio cable from the HMD receiver with TPCAST side and out of
the other side.
Note: The curved USB plug (1-A) requires some pressure to pass
it through the threaded hole.
Step three: Cable connection
① Plug the 1-C USB plug of the dedicated long-distance connection cable
and the 2-B of the short distance connection cable into the USB port and
the HDMI port of the receiver respectively.
② Thread the separated strap through the HMD cable ports in
turn and routed under the dedicated long connection cable, then
the receiver end will be fixed on the HMD strap.
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② Reconnect strap to the compartment cover.
③ Thread the 1-a and 1-b interfaces of long connection cable
through the compartment cover cable port, and the 2-a interface
of short connection cable as well.
④In turn plug in the four interfaces into the VIVE HMD power port, USB port,
HDMI port and audio connector port.
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⑤ Straighten out the cable, and put the compartment cover back.
It is recommended to adjust the length of the strap in a manner
that, when the HMD receiver reaches the end of strap,the cable
will not be tight.
Step four: Overall adjustment
① Slide the 1-D plug of the long-distance connection cable, the
1-E plug, and the audio cable through the two sleeves at the
back of HMD and hang on the back.
② Slide the receiver to the end of the strap, and sort out the
cables properly.
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Step one: Connecting the power box
As shown in the figure, respectively connect the 1-D and 1-E
plugs of the long-distance connection cable to the USB and power
supply port of the power box.
Step two:Connecting the power bank
As shown in the figure, plug in the power bank to the power box.
The blue battery light on the power bank turns on to indicate the
remaining level. To improve the utilization rate of power bank
capacity, please only connect to the power bank before operation
of the product. After the operation, remove the power bank.
Step three:Securing the power box
Put the installed power bank and the power box in a portable
pack and string the pack to ensure the power box, does not fall
during motion.
2.Power box connection instructions
1 2 3
Step one:Disconnecting the power
Disconnect power supply for VIVE streaming box.
Step two:Connecting the transmitter
As for the existing VIVE 3-in-1 cable detach it from the
3.PC transmitter connection instructions
14
4.Router connection instructions
Step one: Connect the router power adapter and confirm that the
power indicator at the front of the panel is on.
Step two:If the PC is connected to the network via the Ethernet
port, disconnect the Cable and connect it to the router’s WAN
port. Connect the LAN port of the router to the PC through the
supplied network cable, as shown in the figure.
Step three:In the PC’s network connection Settings in a Windows
system, select “Local connection” to connect the router, and
change the connection of the TCP/IP Settings to automatically
obtain an IP address and DNS server address.
Note:Use the router as is, DO NOT modify the router’s settings.
DO NOT restore the factory default settings. To optimize the
user experience, it is recommended to place the router in an
open location without obstacles, with a 90-degree antenna. Avoid
putting the router under a desk, behind a computer case, or in
any other enclosure environment.
HMD, plug in the DCIN power plug and the HDMI plug to the
corresponding port on the PC transmitter (the USB plug is not
required to be attached).
Step three:Connecting the power
Connect back the power supply to the VIVE streaming box.
LAN Port
WAN Port
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1.Connection verification
Verify that the TPCAST wireless adapter connections are secure
and tight including:
Make sure that the battery is fully charged.
o The HMD receiver,
o The PC transmitter,
o The power box,
o The power bank
o The router
5. OPERATION INSTRUCTIONS
2.Positioning the PC transmitter
The PC transmitter position is crucial to get the right
performance and high-quality VR experience. Appropriately
Position the PC transmitter needs to be based on the site
topology for optimal outcome. Refer to the “Instructions on PC
transmitter setup” for details.
3.Run wireless adaptor connection assistant
Double-click the PC desktop client icon, and then click “Start”
after the client started. It will automatically test the wireless
adaptor working environment, in turn, when the wireless
connection starts, please launch the VIVE Port and Steam VR
software.
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4.Enjoy wireless VR
In normal operation of the wireless adaptor, the indicators of
both transmitter and receiver will change from fast blinking to
normal light mode. The HMD display and control should function
normally.
Positioning the PC transmitter is subject to the location and
topology of the site, different setup plans will be applied
accordingly. It is recommended to place the PC transmitter close
to the VIVE laser locator (lighthouse) and point it towards the
playing area. As shown below:
6. POSITIONING THE PC TRANSMITTER
PC transmitter
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If after following the above instructions connectivity is
lost, or you are experiencing unpredicted video events, it is
recommended to place the PC transmitter above the play area, as
shown below:
Safety: The TPCAST wireless adaptor for Head-Mounted Display
(HMD) has no cable attached, and it provides full motion and
freedom. Please pay attention to security and safety in the
play area during gaming, and take care to not run into objects.
Alternatively, you can play under the supervision of another
person.
Cable:to prevent damage to the cables it is suggested not to pull
the cable to fetch the devices. If there is a need to unplug the
cables, pull lightly from the connector.
Heat dissipation:The wireless adapter generates heat during
normal operation, and the temperature may rise. If abnormal
temperature occurs, stop activity immediately and contact TPCAST
customer support.
Battery safety:
The battery supplied by TPCAST is dedicated for this product only.
You should
7. SAFETY PRECAUTIONS
PC transmitter
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not replace it with a non-TPCAST battery. Any damage caused
accordingly willwaive the warranty of the adaptor. In order to
mitigate the risk of fire hazard or combustion hazard, please do
not disassemble, squeeze the portable power bank and shall not
expose the power supply to environment exceeding 60℃, or toss
into the fire or water.
Children use: Children are not allowed to use this product. Please
keep this product in appropriate locations beyond the reach of
children, and do not grant access to children. If elder children are
allowed to use this product, please do proceed under the close
watch of adults.
Recharging:The battery can be recharged with a regular cellular
phone charger, and a charger of 2A is recommended to reduce the
charging period. 9~12 hours will be needed to complete a single
full charge. A charger of the capacity of more than 2.4A shall not
be used for recharging.
Service and maintenance:The adaptor is non-waterproof;
therefore, attention should be paid to adequately protect it,
including a blower, air duct, etc. should not be used to dry the
product in the case it gets wet as the product may get damaged.
• Do not drop or disassemble the adapter, as it can cause an
electrical shock or re.
• Operate and maintain the product in an environment of 14 to 104
degrees Fahrenheit.
• Use the product as directed only and do not connect to any
incompatible products.
• Refer to the local regulations on disposal of electronic waste for
proper waste management.
• Avoid inserting small objects into the products through the vent
openings.
• Do not clean this product with any irritating chemical, detergent,
liquid soap or aerosol.
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Why do the VR control connection tests always fail?
1. Check that the router is plugged correctly into the power
supply
2. If the tests still fail after several trials perform the following
steps:
a) Unplug the battery
b) Unplug the router power supply
c) Connect back the battery
d) Connect back the router to the power supply
e) Reboot the PC
f) Restart the wireless adaptor for VIVE connection assistant and
retry.
3. Please contact the customer service if the problem is still not
solved.
How do you pair the HMD receiver and the PC transmitter?
1. Check to ensure that the HMD receiver and the PC transmitter
have been connected and powered. Check that there is no
obstruction between the two, and the connection requirements
are met.
2. Follow the "Usage Steps" in the User manual for pairing
operation. After the devices are powered ON, the indicators
on the HMD receiver and the PC transmitter will blink slowly;
after about 15 seconds, the connection lights will flash quickly,
indicating a successful pairing.
3. If you fail after a couple of trials by following the steps in the
User Manual, please contact the customer service.
Note: If the VR is not in use for more than 2 minutes, after
the indicators on the HMD receiver and the PC transmitter
blink quickly, the signal connection indicators will turn off
automatically. The adaptor will enter into a standby state to save
power, and it will be activated automatically when the wireless
connection is on.
1.Connection issues
8. FREQUENTLY ASKED QUESTIONS
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How do you connect the router and the PC to the Internet?
1. Use the provided network cable to connect the LAN port of
the router to the ethernet port on the PC.
2. If the PC is connected to the Internet using a cable, then
connect the existing cable to the router’s WAN port.
3. If the PC is connected to the Internet wirelessly, please
ensure the proper operation of the current wireless network (or
standard wireless access), and then connect the router to the PC
with the Ethernet cable, which should not influence the existing
wireless connection.
Why is a router included in the TPCAST adapter package? May I
use my router?
The TPCAST solution was set in a way that the supplied router
is required. The router connects the TPCAST wireless adapter
to the HTC VIVE HMD and is responsible for transferring the
information from the HMD to the PC.
The router is customized and optimized to work with the
TPCAST wireless adapter. To avoid connection issues, it is not
recommended to use a different router.
2. Abnormal problems during operation
Why does the controller vibrate or frequently relocates during
normal operation?
The controller’s vibration is the result of a busy network
ambient, or it can be caused by wireless channel jam which
impairs the wireless signal transmission.
1. In order to address the issue first, check the router’s
location. It is recommended to place the router in an open area
or open stand. Avoid putting it in corners or behind the host
computer. It is also recommended to avoid obvious obstacles
that block the router signal and the connectivity with the
TPCAST adapter.
2. If the controller continues to vibrate, go to the connectivity
assistance and select, from the drop down menu, the option
to switch the channel at the bottom right corner. You may try
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several channels. If the problem persists, please try placing the
router in a different location.
The connectivity assistant is reporting that all the components
are connected properly, and StemVR is working well. However,
there no content playing on the HMD?
1. Please check the receiver and the PC transmitter indicators.
If the indicators are off, then check the TPCAST adapter
connections including the battery. Then Unplug the battery and
wait for 10 seconds and plug it back. Recheck the indicators, if
both the indicators are in the fast blinking mode, manually shut
off the steam VR, and reboot the Steam VR. Try to reboot the
computer if the problem persists.
2. If after 10 seconds, the signal indicator is still in the slow
blinking mode,
a)First, check if there are any obstacles between the receiver
and transmitters
b)Rematch the receiver end and transmitter. Refer to the “Usage
Steps” section of the User manual for details.
3. If the indicator lights are normally on, check if the short
HDMI cable, and the cable connecting the receiver of HMD and
the HMD, are connected tightly.
4. If the problem is still not solved, please contact TPCAST
customer service.
After successfully connecting the wireless adaptor connection,
I start Steam VR, and it displays that the system is not ready.
Why do all the status icons of the devices, in Steam VR, are
displayed as gray?
This can be fixed by restarting the VIVE HMD. Please follow the
following steps:
1. Unplug and replug the power connector (1-B) of VIVE HMD
2. Unplug and replug the power connector of the power box (1 -
E)
3. If the problem is still not solved, please try rebooting the PC.
Why does the display turn off during regular use?
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The screen may turn off because of an interruption of the video
transmission.
• First, check the battery level.
• Second, If the battery is charged, it may be because of obstacles
between the receiver and the transmitter.
• If the signal indicator is in the fast blinking mode, wait until it
reconnects.
• If the display is still not connected, please disconnect and shut off
the connection assistant and reboot the TPCAST VIVE adapter.
Why all of sudden does the display turn gray with no image?
A gray screen view is usually caused by disconnection of the VR
wireless control. Please check if the battery is charged and if the
router is powered and properly connected. Check the connection
assistant for any warning information.
• If the display is still not connected, please disconnect and shut off
the connection assistant and reboot the TPCAST VIVE adapter.
The connection is initiated, and the wireless connection assistant is
invoked. However, the software is stuck in "system loading" mode,
and the connection cannot be established. How do I handle this
problem?
Usually, this is due to improper installation of the TPCAST
Connection Assitant software. Please uninstall the current
Connection Assistant client, restart the PC, and then re-install the
client. If the problem persists, please contact the customer service.
The connection assistant is working properly, and the Steam VR is
launched successfully. What should I do if suddenly, during a game,
the connection breaks?
Check the Connection Assistant for warning or messages and re-
connect as instructed.
1. If any messages popped out, click to confirm and wait during the
testing process. Return to the home page and restart testing.
2. If the connection is still broken, exit the connection assistant,
unplug the battery, and reboot the system.
After successfully connecting the TPACST adapter, color disorder
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and distortion is noticed, what is the cause and solution for that?
Color disorder, blurring, and distortion is all caused by abnormal
video transmission. Please verify that all the cable used are the
original cables provided by TPACAST and Vive. Check that all the
interfaces and all the connection are tightened and well connected.
Try to unplug and plug the HDMI cable connection at the PC end.
Verify the power connection to the HTV Vive streaming box, and
unplug and plug it. Last reboot the PC. If the issue is not resolved,
please contact TPCAST customer service.
3.Other questions
Why doesn't the camera of my HMD work?
In the current version, this function is not supported.
Can multiple TPCAST wireless adapters for VIVE be used in the same
area at the same time?
No, the TPCAST Consumer Edition (CE) version for VIVE is a
personal/home version, and it supports just one single user.
How long does a fully charged battery last?
A Fully charged battery can last for about 5 hours
How long will it take to charge a battery fully?
TO charge the large battery, it takes about 9~12 hours with a 2A
charger, with a charger lower than 2A it might take longer. Do not
use a charger that is greater than 2.4A.
Is it possible to hot-swap the battery during system operation?
Yes, you can hot-swap the battery, a warning pop up will be
displayed via the wireless Connection Assistant. Please select the
“Wait to restore” option, and wait for about 2 minutes, and the
system will restore the connection automatically.
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Indicator
Video signal
connection
indicator
Video signal
connection
indicator
HMD
receiver
Power
box
Power box
lamp
Portable
power
bank
Battery
charge
lamp
PC
transmitter
Green
Green
Red
Blue
Off
Off
Off
Slow
blinking
Slow
blinking
Fast
blinking
Blinking/
normal light
Normal
light
Normal
light
Normal
light
Power off or
system standby
Power off or system
standby
To be paired
To be paired
Successfully paired with
the transmitter
Successfully paired with
the transmitter
Video in transmission
Video in transmission
System in
normal operation
Each stands for
25% charge
Power off
Location Color Status Description
Status of indicators
Fast
blinking
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Please read the user guide before operating the product.
Update the soft copy of the user guide on a regular basis to improve
the accuracy and completeness. The latest version can be found at
www.tpcastvr.com
TPCAST customer service: 1-888-466-2479