Beijing TPCast Technologies RX001 HMD Receiver User Manual Manual Operation

Beijing TPCast Technologies Limited Company HMD Receiver Manual Operation

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Manual Operation

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Document DescriptionManual Operation
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Date Submitted2017-10-20 00:00:00
Date Available2017-10-30 00:00:00
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CE-01H-UG-EU-010
User Guide on installation of
TPCAST Wireless Adaptor for VIVE
CONTENTS
Client software installation
What's in the box
Components description
Connection instructions
Operation instructions
Positioning the PC transmitter
Safety precautions
Frequently asked questions
Scan the code to view installation video of
Wireless Adaptor for VIVE
The TPCAST wireless adaptor for Head-Mounted Display (HMD)
has no cable attached, and it provides full motion and freedom.
Please pay attention to safety in the play area during gaming,
and take care to not run into objects. Alternatively, you can play
under the supervision of somebody else.
TPCAST Wireless Adaptor for VIVE and portable power bank
will get warm in the normal usage, if the partial temperature
reached 120 F, please stop using, in order to avoid burning people
or other hazards.
1. CLIENT SOFTWARE INSTALLATION
1.Download the software client
V i s i t t h e T P C A S T o f f i c i a l w e b s i t e w w w. t p c a s t v r. c o m , b r o w s e
to the page of TPCAST wireless adaptor for VIVE, and click to
download the connection assistant for wireless adaptor for VIVE.
The current version of the client is compatible with Windows 7,
Windows 8 and Windows 10.
www.tpcastvr.com/support
2.Install the connection assistant software
① Double click the icon to run the downloaded the installation
.exe file. If you have already installed any other versions of
the client, please uninstall and restart the PC according to the
prompt.
TPCAST
Setup.exe
② Fo l l o w i n g t h e s y s t e m i n s t r u c t i o n s , s e l e c t t h e i n s t a l l a t i o n
path and finish the client installation. A shortcut icon of the
connection assistant will be generated on the desktop.
2. WHAT'S IN THE BOX
① HMD receiver
② PC transmitter
③ Po w e r B o x
④ power bank, 20100mAh
⑤ Dedicated cable for long distance connection
⑥ HDMI cable for short distance connection
⑦ Use instructions and warranty card
⑧ Nylon mesh bag
⑨ Router
⑩ Ro uter p o wer su pply
11
12
Network cable
Belt strap
10
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3. COMPONENTS DESCRIPTION
1. HMD receiver
① HMD strap and cable
port
② HDMI short connection port
③ Indicator for video signal connection
④ USB port
⑤ Video link pairing button
2. PC transmitter
2 3
① HDMI connection port
② DCIN power port
③ Video link pairing button
④ Po r t f o r f i x i n g t h e p l a t f o r m
⑤ Indicator for video signal connection
3 . Po w e r b o x
① DCIN power port for dedicated long distance connection cable
② USB port for dedicated long distance connection cable
③ B a t t e r y c o n n e c t o r, U S B p o r t
④ Indicator light
4 . Po r t a b l e p o w e r b a n k
① USB power output port
② Micro USB charging port
③ Battery indicator button
④ Battery indicator
5 . Ro u t e r
① Network cable port
② Ro u t e r p o w e r a d a p t e r p o r t
③ Ro u t e r s t a t u s l i g h t
6.Cable
Dedicated cable for long distance connection
1-B
1-C
1 -A
USB
DC
1-D
US
1-E
DC
HDMI cable for short distance connection
2 -A
HDM
2-B
HD
MI
4. CONNECTION INSTRUCTIONS
1.Connecting the HMD receiver
Step one: Unplug the connected cables
① A s s h o w n i n t h e f i g u r e , o p e n t h e c o m p a r t m e n t c o v e r.
② Disconnect the three plugs of the 3-in-1 cable and the audio plug (a total of 4
plugs).
③ Pull the 3-in-1 cable and audio cable out of the compartment
a n d t h e s t r a p t o c o m p l e t e l y s e p a r a t e f r o m t h e H M D.
④ Separate the strap from the compartment.
S t e p t w o : F i x t h e H M D Re c e i v e r
① As shown in the figure, thread in all three interfaces (1-a, 1-b
and 1-c) of the dedicated long distance connection cable and
audio cable from the HMD receiver with TPCAST side and out of
the other side.
Note: The curved USB plug (1-A) requires some pressure to pass
it through the threaded hole.
② Thread the separated strap through the HMD cable ports in
turn and routed under the dedicated long connection cable, then
the receiver end will be fixed on the HMD strap.
Step three: Cable connection
① Plug the 1-C USB plug of the dedicated long-distance connection cable
and the 2-B of the short distance connection cable into the USB port and
the HDMI port of the receiver respectively.
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② Re c o n n e c t s t r a p t o t h e c o m p a r t m e n t c o v e r.
③ Thread the 1-a and 1-b interfaces of long connection cable
through the compartment cover cable port, and the 2-a interface
of short connection cable as well.
④ In turn plug in the four interfaces into the VIVE HMD power port, USB port,
HDMI port and audio connector port.
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⑤ Straighten out the cable, and put the compartment cover back.
It is recommended to adjust the length of the strap in a manner
that, when the HMD receiver reaches the end of strap,the cable
will not be tight.
Step four: Overall adjustment
① Slide the 1-D plug of the long-distance connection cable, the
1-E plug, and the audio cable through the two sleeves at the
back of HMD and hang on the back.
② Slide the receiver to the end of the strap, and sort out the
c a b l e s p r o p e r l y.
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2.Power box connection instructions
Step one: Connecting the power box
As shown in the figure, respectively connect the 1-D and 1-E
plugs of the long-distance connection cable to the USB and power
supply port of the power box.
Step two:Connecting the power bank
As shown in the figure, plug in the power bank to the power box.
The blue battery light on the power bank turns on to indicate the
r e m a i n i n g l e v e l . To i m p r o v e t h e u t i l i z a t i o n r a t e o f p o w e r b a n k
c a p a c i t y, p l e a s e o n l y c o n n e c t t o t h e p o w e r b a n k b e f o r e o p e r a t i o n
of the product. After the operation, remove the power bank.
Step three:Securing the power box
Put the installed power bank and the power box in a portable
pack and string the pack to ensure the power box, does not fall
during motion.
3.PC transmitter connection instructions
Step one:Disconnecting the power
Disconnect power supply for VIVE streaming box.
Step two:Connecting the transmitter
As for the existing VIVE 3-in-1 cable detach it from the
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H M D, p l u g i n t h e D C I N p o w e r p l u g a n d t h e H D M I p l u g t o t h e
corresponding port on the PC transmitter (the USB plug is not
required to be attached).
Step three:Connecting the power
Connect back the power supply to the VIVE streaming box.
4.Router connection instructions
Step one: Connect the router power adapter and confirm that the
power indicator at the front of the panel is on.
Step two:If the PC is connected to the network via the Ethernet
p o r t , d i s c o n n e c t t h e C a b l e a n d c o n n e c t i t t o t h e r o u t e r ’s WA N
port.
Connect the LAN port of the router to the PC through the
supplied network cable, as shown in the figure.
S t e p t h r e e : I n t h e P C ’s n e t w o r k c o n n e c t i o n S e t t i n g s i n a W i n d o w s
s y s t e m , s e l e c t “ L o c a l c o n n e c t i o n ” t o c o n n e c t t h e r o u t e r, a n d
change the connection of the TCP/IP Settings to automatically
obtain an IP address and DNS server address.
Note:Use the router as is, DO NOT modify the router’s settings.
DO NOT restore the factory default settings. To optimize the
user experience, it is recommended to place the router in an
open location without obstacles, with a 90-degree antenna. Avoid
putting the router under a desk, behind a computer case, or in
any other enclosure environment.
LAN Port
WAN Port
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5. OPERATION INSTRUCTIONS
1.Connection verification
Ve r i f y t h a t t h e T P C A S T w i r e l e s s a d a p t e r c o n n e c t i o n s a r e s e c u r e
and tight including:
o T h e H M D r e c e i v e r,
o T h e P C t r a n s m i t t e r,
o The power box,
o The power bank
o The router
Make sure that the battery is fully charged.
2 . Po s i t i o n i n g t h e P C t r a n s m i t t e r
The PC transmitter position is crucial to get the right
performance and high-quality VR experience. Appropriately
Po s i t i o n t h e P C t r a n s m i t t e r n e e d s t o b e b a s e d o n t h e s i t e
t o p o l o g y f o r o p t i m a l o u t c o m e . Re f e r t o t h e “ I n s t r u c t i o n s o n P C
transmitter setup” for details.
3.Run wireless adaptor connection assistant
Double-click the PC desktop client icon, and then click “Start”
after the client started. It will automatically test the wireless
adaptor working environment, in turn, when the wireless
c o n n e c t i o n s t a r t s , p l e a s e l a u n c h t h e V I V E Po r t a n d S t e a m V R
software.
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4.Enjoy wireless VR
I n n o r m a l o p e r a t i o n o f t h e w i r e l e s s a d a p t o r, t h e i n d i c a t o r s o f
both transmitter and receiver will change from fast blinking to
normal light mode. The HMD display and control should function
n o r m a l l y.
6. POSITIONING THE PC TRANSMITTER
Po s i t i o n i n g t h e P C t r a n s m i t t e r i s s u b j e c t t o t h e l o c a t i o n a n d
topology of the site, different setup plans will be applied
a c c o r d i n g l y. I t i s r e c o m m e n d e d t o p l a c e t h e P C t r a n s m i t t e r c l o s e
to the VIVE laser locator (lighthouse) and point it towards the
playing area. As shown below:
PC transmitter
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If after following the above instructions connectivity is
lost, or you are experiencing unpredicted video events, it is
recommended to place the PC transmitter above the play area, as
shown below:
PC transmitter
7. SAFETY PRECAUTIONS
Safety: The TPCAST wireless adaptor for Head-Mounted Display
(HMD) has no cable attached, and it provides full motion and
freedom.
Please pay attention to security and safety in the
play area during gaming, and take care to not run into objects.
A l t e r n a t i v e l y, y o u c a n p l a y u n d e r t h e s u p e r v i s i o n o f a n o t h e r
person.
Cable:to prevent damage to the cables it is suggested not to pull
the cable to fetch the devices.
If there is a need to unplug the
c a b l e s , p u l l l i g h t l y f r o m t h e c o n n e c t o r.
Heat dissipation:The wireless adapter generates heat during
normal operation, and the temperature may rise.
If abnormal
temperature occurs, stop activity immediately and contact TPCAST
customer support.
Battery safety:
T h e b a t t e r y s u p p l i e d b y T P C A S T i s d e d i c a t e d f o r t h i s p r o d u c t o n l y.
Yo u s h o u l d
17
n o t r e p l a c e i t w i t h a n o n -T P C A S T b a t t e r y. A n y d a m a g e c a u s e d
a c c o r d i n g l y w i l l w a i v e t h e w a r r a n t y o f t h e a d a p t o r. I n o r d e r t o
mitigate the risk of fire hazard or combustion hazard, please do
not disassemble, squeeze the portable power bank and shall not
expose the power supply to environment exceeding 60℃ , or toss
i n t o t h e f i r e o r w a t e r.
Children use: Children are not allowed to use this product. Please
keep this product in appropriate locations beyond the reach of
children, and do not grant access to children. If elder children are
allowed to use this product, please do proceed under the close
watch of adults.
Re c h a r g i n g : T h e b a t t e r y c a n b e r e c h a r g e d w i t h a r e g u l a r c e l l u l a r
p h o n e c h a r g e r, a n d a c h a r g e r o f 2 A i s r e c o m m e n d e d t o r e d u c e t h e
charging period.
full charge.
9~12 hours will be needed to complete a single
A charger of the capacity of more than 2.4A shall not
be used for recharging.
Service and maintenance:The adaptor is non-waterproof;
therefore, attention should be paid to adequately protect it,
i n c l u d i n g a b l o w e r, a i r d u c t , e t c . s h o u l d n o t b e u s e d t o d r y t h e
product in the case it gets wet as the product may get damaged.
• Do not drop or disassemble the adapter, as it can cause an
electrical shock or fire.
• Operate and maintain the product in an environment of 14 to 104
degrees Fahrenheit.
• Use the product as directed only and do not connect to any
incompatible products.
• Refer to the local regulations on disposal of electronic waste for
proper waste management.
• Avoid inserting small objects into the products through the vent
openings.
• Do not clean this product with any irritating chemical, detergent,
liquid soap or aerosol.
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8. FREQUENTLY ASKED QUESTIONS
1.Connection issues
Why do the VR control connection tests always fail?
1. Check that the router is plugged correctly into the power
supply
2. If the tests still fail after several trials perform the following
steps:
a) Unplug the battery
b) Unplug the router power supply
c) Connect back the battery
d) Connect back the router to the power supply
e ) Re b o o t t h e P C
f ) Re s t a r t t h e w i r e l e s s a d a p t o r f o r V I V E c o n n e c t i o n a s s i s t a n t a n d
r e t r y.
3. Please contact the customer service if the problem is still not
solved.
How do you pair the HMD receiver and the PC transmitter?
1. Check to ensure that the HMD receiver and the PC transmitter
have been connected and powered. Check that there is no
obstruction between the two, and the connection requirements
are met.
2 . Fo l l o w t h e " U s a g e S t e p s " i n t h e U s e r m a n u a l f o r p a i r i n g
operation.
After the devices are powered ON, the indicators
on the HMD receiver and the PC transmitter will blink slowly;
a f t e r a b o u t 1 5 s e c o n d s , t h e c o n n e c t i o n l i g h t s w i l l f l a s h q u i c k l y,
indicating a successful pairing.
3. If you fail after a couple of trials by following the steps in the
User Manual, please contact the customer service.
Note: If the VR is not in use for more than 2 minutes, after
the indicators on the HMD receiver and the PC transmitter
b l i n k q u i c k l y, t h e s i g n a l c o n n e c t i o n i n d i c a t o r s w i l l t u r n o f f
a u t o m a t i c a l l y. T h e a d a p t o r w i l l e n t e r i n t o a s t a n d b y s t a t e t o s a v e
p o w e r, a n d i t w i l l b e a c t i v a t e d a u t o m a t i c a l l y w h e n t h e w i r e l e s s
connection is on.
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How do you connect the router and the PC to the Internet?
1. Use the provided network cable to connect the LAN port of
the router to the ethernet port on the PC.
2. If the PC is connected to the Internet using a cable, then
c o n n e c t t h e e x i s t i n g c a b l e t o t h e r o u t e r ’s WA N p o r t .
3 . I f t h e P C i s c o n n e c t e d t o t h e I n t e r n e t w i r e l e s s l y, p l e a s e
ensure the proper operation of the current wireless network (or
standard wireless access), and then connect the router to the PC
with the Ethernet cable, which should not influence the existing
wireless connection.
Why is a router included in the TPCAST adapter package? May I
use my router?
The TPCAST solution was set in a way that the supplied router
is required.
The router connects the TPCAST wireless adapter
to the HTC VIVE HMD and is responsible for transferring the
information from the HMD to the PC.
The router is customized and optimized to work with the
T P C A S T w i r e l e s s a d a p t e r.
To a v o i d c o n n e c t i o n i s s u e s , i t i s n o t
r e c o m m e n d e d t o u s e a d i f f e r e n t r o u t e r.
2. Abnormal problems during operation
Why does the controller vibrate or frequently relocates during
normal operation?
T h e c o n t r o l l e r ’s v i b r a t i o n i s t h e r e s u l t o f a b u s y n e t w o r k
ambient, or it can be caused by wireless channel jam which
impairs the wireless signal transmission.
1 . I n o r d e r t o a d d r e s s t h e i s s u e f i r s t , c h e c k t h e r o u t e r ’s
location. It is recommended to place the router in an open area
o r o p e n s t a n d . Av o i d p u t t i n g i t i n c o r n e r s o r b e h i n d t h e h o s t
c o m p u t e r.
It is also recommended to avoid obvious obstacles
that block the router signal and the connectivity with the
T P C A S T a d a p t e r.
2. If the controller continues to vibrate, go to the connectivity
assistance and select, from the drop down menu, the option
t o s w i t c h t h e c h a n n e l a t t h e b o t t o m r i g h t c o r n e r. Yo u m a y t r y
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several channels. If the problem persists, please try placing the
router in a different location.
The connectivity assistant is reporting that all the components
a r e c o n n e c t e d p r o p e r l y, a n d S t e m V R i s w o r k i n g w e l l .
H o w e v e r,
there no content playing on the HMD?
1. Please check the receiver and the PC transmitter indicators.
I f t h e i n d i c a t o r s a r e o f f, t h e n c h e c k t h e T P C A S T a d a p t e r
c o n n e c t i o n s i n c l u d i n g t h e b a t t e r y.
Then Unplug the battery and
wait for 10 seconds and plug it back.
Re c h e c k t h e i n d i c a t o r s , i f
both the indicators are in the fast blinking mode, manually shut
o f f t h e s t e a m V R , a n d r e b o o t t h e S t e a m V R . Tr y t o r e b o o t t h e
computer if the problem persists.
2. If after 10 seconds, the signal indicator is still in the slow
blinking mode,
a)First, check if there are any obstacles between the receiver
and transmitters
b ) Re m a t c h t h e r e c e i v e r e n d a n d t r a n s m i t t e r. Re f e r t o t h e “ U s a g e
Steps” section of the User manual for details.
3. If the indicator lights are normally on, check if the short
HDMI cable,
and the cable connecting the receiver of HMD and
t h e H M D, a r e c o n n e c t e d t i g h t l y.
4. If the problem is still not solved, please contact TPCAST
customer service.
After successfully connecting the wireless adaptor connection,
I s t a r t S t e a m V R , a n d i t d i s p l a y s t h a t t h e s y s t e m i s n o t r e a d y.
Why do all the status icons of the devices, in Steam VR, are
displayed as gray?
T h i s c a n b e f i x e d b y r e s t a r t i n g t h e V I V E H M D.
Please follow the
following steps:
1. Unplug and replug the power connector (1-B) of VIVE HMD
2. Unplug and replug the power connector of the power box (1 E)
3. If the problem is still not solved, please try rebooting the PC.
Why does the display turn off during regular use?
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The screen may turn off because of an interruption of the video
transmission.
• First, check the battery level.
• Second, If the battery is charged, it may be because of obstacles
b e t w e e n t h e r e c e i v e r a n d t h e t r a n s m i t t e r.
• If the signal indicator is in the fast blinking mode, wait until it
reconnects.
• If the display is still not connected, please disconnect and shut off
t h e c o n n e c t i o n a s s i s t a n t a n d r e b o o t t h e T P C A S T V I V E a d a p t e r.
Why all of sudden does the display turn gray with no image?
A gray screen view is usually caused by disconnection of the VR
wireless control. Please check if the battery is charged and if the
router is powered and properly connected. Check the connection
assistant for any warning information.
• If the display is still not connected, please disconnect and shut off
t h e c o n n e c t i o n a s s i s t a n t a n d r e b o o t t h e T P C A S T V I V E a d a p t e r.
The connection is initiated, and the wireless connection assistant is
i n v o k e d . H o w e v e r, t h e s o f t w a r e i s s t u c k i n " s y s t e m l o a d i n g " m o d e ,
and the connection cannot be established. How do I handle this
problem?
U s u a l l y, t h i s i s d u e t o i m p r o p e r i n s t a l l a t i o n o f t h e T P C A S T
Connection Assitant software. Please uninstall the current
Connection Assistant client, restart the PC, and then re-install the
client. If the problem persists, please contact the customer service.
T h e c o n n e c t i o n a s s i s t a n t i s w o r k i n g p r o p e r l y, a n d t h e S t e a m V R i s
l a u n c h e d s u c c e s s f u l l y. W h a t s h o u l d I d o i f s u d d e n l y, d u r i n g a g a m e ,
the connection breaks?
Check the Connection Assistant for warning or messages and reconnect as instructed.
1. If any messages popped out, click to confirm and wait during the
t e s t i n g p r o c e s s . Re t u r n t o t h e h o m e p a g e a n d r e s t a r t t e s t i n g .
2. If the connection is still broken, exit the connection assistant,
u n p l u g t h e b a t t e r y, a n d r e b o o t t h e s y s t e m .
A f t e r s u c c e s s f u l l y c o n n e c t i n g t h e T PA C S T a d a p t e r, c o l o r d i s o r d e r
22
and distortion is noticed, what is the cause and solution for that?
C o l o r d i s o r d e r, b l u r r i n g , a n d d i s t o r t i o n i s a l l c a u s e d b y a b n o r m a l
video transmission. Please verify that all the cable used are the
o r i g i n a l c a b l e s p r o v i d e d b y T PA C A S T a n d V i v e . C h e c k t h a t a l l t h e
interfaces and all the connection are tightened and well connected.
Tr y t o u n p l u g a n d p l u g t h e H D M I c a b l e c o n n e c t i o n a t t h e P C e n d .
Ve r i f y t h e p o w e r c o n n e c t i o n t o t h e H T V V i v e s t r e a m i n g b o x , a n d
unplug and plug it.
Last reboot the PC.
If the issue is not resolved,
please contact TPCAST customer service.
3.Other questions
Why doesn't the camera of my HMD work?
In the current version, this function is not supported.
Can multiple TPCAST wireless adapters for VIVE be used in the same
area at the same time?
No, the TPCAST Consumer Edition (CE) version for VIVE is a
p e r s o n a l / h o m e v e r s i o n , a n d i t s u p p o r t s j u s t o n e s i n g l e u s e r.
How long does a fully charged battery last?
A Fully charged battery can last for about 5 hours
How long will it take to charge a battery fully?
TO c h a r g e t h e l a r g e b a t t e r y, i t t a k e s a b o u t 9 ~ 1 2 h o u r s w i t h a 2 A
c h a r g e r, w i t h a c h a r g e r l o w e r t h a n 2 A i t m i g h t t a k e l o n g e r. D o n o t
use a charger that is greater than 2.4A.
Is it possible to hot-swap the battery during system operation?
Ye s , y o u c a n h o t - s w a p t h e b a t t e r y, a w a r n i n g p o p u p w i l l b e
displayed via the wireless Connection Assistant. Please select the
“ Wa i t t o r e s t o r e ” o p t i o n , a n d w a i t f o r a b o u t 2 m i n u t e s , a n d t h e
s y s t e m w i l l r e s t o r e t h e c o n n e c t i o n a u t o m a t i c a l l y.
23
Status of indicators
Indicator
Location
Color
Status
Off
Video signal
connection
indicator
Slow
HMD
receiver
Green
blinking
the transmitter
Slow
transmitter
Green
indicator
blinking
lamp
box
standby
To b e p a i r e d
Successfully paired with
the transmitter
Off
Re d
Po w e r o f f o r s y s t e m
blinking
light
Po w e r
V i d e o i n t ra n s m i s s i o n
Fa s t
Normal
Po w e r b o x
To b e p a i r e d
Successfully paired with
Off
PC
system standby
blinking
light
connection
Po w e r o f f o r
Fa s t
Normal
Video signal
Description
Blinking/
V i d e o i n t ra n s m i s s i o n
Po w e r o f f
System in
normal light n o r m a l o p e r a t i o n
Battery
Po r t a b l e
charge
power
lamp
bank
24
Blue
Normal
Each stands for
light
25% charge
Please read the user guide before operating the product.
Update the soft copy of the user guide on a regular basis to improve
the accuracy and completeness. The latest version can be found at
www.tpcastvr.com
TPCAST customer service: 1-888-466-2479
25

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