Binatone Electronics SCOUT5000 SCOUT5000 User Manual
Binatone Electronics International Ltd. SCOUT5000
User manual
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 2649263 |
| Application ID | 6wIMH2LeGnHgCTpTCM+8Fg== |
| Document Description | User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 86.62kB (1082729 bits) |
| Date Submitted | 2015-06-16 00:00:00 |
| Date Available | 2015-06-16 00:00:00 |
| Creation Date | 2015-06-16 17:02:35 |
| Producing Software | Acrobat Distiller 8.0.0 (Windows) |
| Document Lastmod | 2015-06-16 17:02:35 |
| Document Title | Microsoft Word - SCOUT5000_IFU_US_EN_Version4_150610 |
| Document Creator | PScript5.dll Version 5.2 |
| Document Author: | zhh |
User’s Guide
User’s Guide
Wearable Smart Device with HD Camera and Wi-Fi® Internet Viewing
Wearable Smart Device with HD Camera and Wi-Fi® Internet Viewing
Model: SMARTCOLLAR5000
Model: SMARTCOLLAR5000
The features described in this User's Guide are subject to modifications without prior notice.
The features described in this User's Guide are subject to modifications without prior notice.
Welcome...
Overview of the Pet Camera
to your new Motorola Pet Monitor!
10
Thank you for purchasing the Motorola Pet Monitor. Integrated with a
720p wide-angle camera and connects via Wi-Fi® & mobile network, the
Pet Camera streams video of what your dog is doing to your smart device,
allowing you to see the world through your dog's eyes.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola product, you will need to provide a
copy of your dated sales receipt to confirm warranty status. Registration is
not required for warranty coverage.
1.
For product related questions, please call:
US and Canada 1-888-331-3383
Email: support@motorolamonitors.com
2.
This User Guide provides you with all the information you need to get the
most from the product and is accurate at the time it was completed. As
part of our ongoing effort to improve our products, features and on-screen
displays may change from time to time. We recommend you to visit our
website www.motorolamonitors.com to get the latest User Guide.
3.
Before using this product:
•
•
•
Visit our website www.motorolamonitors.com to get the latest User
Guide.
Read and follow the instructions in the User Guide along with the
Safety Instructions from pages 6 - 8.
Upgrade the product’s app and firmware (see page 34).
4.
Got everything?
•
•
•
•
•
1 x Pet Camera (with integrated battery) - Best Fits Pets Over 15 lbs.
1 x Leatherette Collar Strap for the Pet Camera
1 x Power Adapter for the Pet Camera
1 x Quick Start Guide
1 x User Guide
GPS Antenna
Tracking - locate the dog’s position
GeoFencing - notify you when the
dog leaves the defined boundary
Wide angle camera
Videostreaming - see what your
dog sees
Take pictures
Record videos
Microphone/G-Sensor
Detect environmental sound.
G-sensor discriminates your dog’s
bark from other external noise.
Wi-Fi®
Stay in touch with the dog
Stream what the dog sees
Activate local recording
Transmit voice wirelessly
White LED Light See what the
dogs sees in dark places and at
night
6. Speaker
Two way communication
7. Status Indicator LED Lights up in
solid green when it is powered on.
Lights up in solid red when
charging. Blinks in green when it is
connected to a smart device.
8. Integrated Memory
Local recording in 720p (HD)
9. Micro USB Charging Socket
(with waterproof cover)
10. Power On/Off button
(with waterproof cover)
5.
Behavior of the Status Indicator LED
1.
2.
3.
4.
5.
Visible white light - Flash;
Solid Green - When powering the device ON and OFF;
Solid Red - Charging when the device is switched ON;
Solid Orange - Charging when the device is switched OFF;
Blue - Switching to Wi-Fi® Direct Mode.
The Wi-Fi® and mobile network enabled Pet Camera is integrated with a wideangle 720p resolution camera, GPS, bark sensor, speaker and more. It offers a
quick and easy way for you to track the location of your dog, see what they’re
doing and receive notifications when they are barking. The Pet Camera streams
video and sends alerts to your smart device through an App called "Hubble".
Important guidelines when using the Pet Monitor
• Do not make your dog wear the Pet Camera for more than 12 hours
continuously to avoid skin irritation.
• Do not connect a leash to the Pet Camera.
• When connecting a separate collar for the leash, make sure that it does not
add pressure on the Pet Camera.
• Check the contact area on your dog’s neck for signs of irritation. If there is a
rash or sore, discontinue use until the skin is completely healed. See a
veterinarian if the condition persists.
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth®
systems or microwave ovens may cause interference with this product. Keep
the Pet Camera away from these types of products, or turn them OFF if they
appear to be causing interference.
• Always ensure that you have a good Wi-Fi® or mobile connection available.
Table of contents
1. Safety Instructions ..................................................................................... 6
2. System Requirements ............................................................................... 7
3. Basic Setup ................................................................................................ 8
3.1
3.2
3.3
3.4
Charge the Pet Camera .............................................................................. 8
Attach the Adjustable Strap to the Pet Camera ......................................... 8
Fit the Pet Camera on your Dog’s Neck .................................................... 9
Power On/Off the Pet Camera................................................................. 10
4. Connecting Devices................................................................................ 11
4.1
4.2
4.3
4.4
User Account and Camera Setup on Android™ Devices ....................... 12
Home Screen of Hubble App on Android Devices .................................. 16
User Account and Camera Setup: Working with iPhone®/iPad® .......... 17
Home Screen of Hubble App on iOS Devices ........................................ 21
5. Overview of the features in Hubble App ................................................ 22
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
Modes of operation ................................................................................... 22
Wi-Fi® Local Mode.................................................................................... 24
Wi-Fi® Direct Mode .................................................................................. 26
Mobile Connection Mode ........................................................................ 28
Camera Settings ........................................................................................ 30
Account Settings ....................................................................................... 32
Add another Pet Camera to your Hubble Account.................................. 33
Reset or remove a Pet Camera from your Hubble Account.................... 33
6. App and Firmware Upgrades .................................................................. 34
6.1
6.2
7.
8.
9.
10.
11.
12.
13.
App Upgrade ............................................................................................. 34
Firmware Upgrade .................................................................................... 34
Working with PC/Notebook ................................................................... 35
Disposal of the Device (Environment).................................................... 36
Cleaning and Care .................................................................................. 37
Help.......................................................................................................... 38
Troubleshooting ...................................................................................... 39
General Information ................................................................................ 46
Technical Specifications ......................................................................... 51
Table of contents
ENGLISH
How the Pet Monitor works
2. System Requirements
ENGLISH
1. Safety Instructions
Web Portal
WARNING:
As with any electrical device, supervision of your pet's usage should be
exercised until your pet is acclimated to the product. If your pet is prone
to chewing, we strongly recommend that you keep this and all other
electrical devices out of its reach.
RISK OF SKIN DAMAGE
• Determine a proper fit of the Pet Camera on your dog’s neck. If
worn for too long or the fit is too tight, it may cause skin damage.
• Check your dog’s neck area daily for signs of skin irritation.
• Discontinue use immediately if a rash or sore is found on the neck area.
• AVOID wearing for more than 12 continuous hours a day.
• Clean your dog’s neck area and the Pet Camera with a soft damp cloth
Windows® 7
Mac OS® 10.7
Chrome™ 24
Internet Explorer® 9
Safari®6
Java™ 7
Firefox® 18.0
Adobe® Flash® Player 15.0
Android™ System
• Version 4.2 or above
iPhone®/iPad® iOS
• Version 7.0 or above
High Speed (Wi-Fi®) Internet
weekly.
WARNING This Pet Monitor is compliant with all relevant electromagnetic field
standards and is, when handled as described in the User’s Guide, safe to use.
Therefore, always read the instructions in this User’s Guide carefully before
using the product.
• This product is not a toy. Do not allow children to play with it.
• This product is not a substitute for responsible supervision of your dog.
• Test this product and all its functions so that you are familiar with it prior to
actual use.
• Only use the Power Adapter provided.
• Do not use other power adapters as this may damage the device.
• Never use extension cords with Power Adapters.
• Do not touch the plug contacts with sharp or metal objects.
• Keep this User's Guide for future reference.
•
•
•
•
•
•
•
•
Safety Instructions
• At least 0.6 Mbps upload bandwidth per Pet Monitor (you can test your
internet speed on this site: http://www.speedtest.net)
System Requirements
3.3
3.1
1. Have your dog stand in a balanced position on a flat,
even surface.
2. Put the strap over your dog’s neck, centering the
Pet Camera underneath its neck and making sure
that the Motorola logo is upright facing you.
3. String the end of the strap through the strap buckle.
4. Pull the end of the strap until the desired level of
tightness is reached and push the retainer bar
through the nearest strap hole, then insert the strap
through the remaining strap buckle to secure it.
5. Check to ensure that the Pet Camera is in the
center underneath the neck of your dog.
Charge the Pet Camera
1. Connect the power adapter to an electrical outlet and insert the plug into
the micro USB socket on the Pet Camera. Only use the supplied power
adapter (5V DC / 1000mA) with the Micro USB plug.
2. The status indicator LED lights up solid red, which indicates that it is
charging.
NOTE
Only use the enclosed power adapter (5V DC / 1000mA). The battery pack will
Fit the Pet Camera on your Dog’s
Neck
ENGLISH
3. Basic Setup
take approximately 6 hours to charge. The average battery life is up to 2 weeks,
depending on how often you use it. The status indicator LED blinks in red when
battery is low. To conserve battery life, press and hold the POWER KEY to
switch off the Pet Camera when it is not in use.
3.2
Attach the Adjustable Strap to the Pet Camera
1. Set the Pet Camera facing down.
2. With the front side of the buckle facing down, thread the strap through
the first slot, moving it towards the second slot.
Slot
Slot
6. Check the fit again after your dog has worn the Pet Camera for several
minutes or as your dog gets more comfortable with it.
NOTE The Pet Camera should fit snugly on your dog’s neck such that you can
only fit two fingers underneath it. It should not be able to rotate around the
neck.
3. Continue to thread through the second slot.
Basic Setup
Basic Setup
Power On/Off the Pet Camera
To power on the Pet Camera,
press and hold the POWER KEY
for about 3
seconds. The LED lights up in solid green and a melody is played.
4. Connecting Devices
ENGLISH
3.4
How does it work?
To power off the Pet Camera, press and hold the POWER KEY for at least 3
seconds until a melody is played. The LED lights up in solid green before it goes
off.
Access your
Camera locally
Pet Camera
Wi-Fi Router
View your Camera from
any compatible device
remotely
Hubble Service
When a user tries to access the Camera, the Hubble server will authenticate the
user’s identity before it grants access to the Camera.
Important
Make sure that the battery level is more than 70% or the power adapter is
plugged in before starting installation.
Setup
• Connect the power adapter to an electrical outlet and insert the plug into the
micro USB socket on the Pet Camera.
• Press and hold the POWER KEY for about 3 seconds to switch it on.
When switched on, the LED lights up in solid green and a message
indicating that the device is ready for connection is played.
• The Pet Camera must be within range of the Wi-Fi® router with which you
want to connect. Make sure that you have the password of the router for the
setup process.
Note You can only setup via a compatible smart device, such as
smartphone or tablet, and not via a PC.
10
Basic Setup
Connecting Devices
11
User Account and Camera Setup on Android™ Devices
What you need
• Pet Camera
• Pet Camera Power Adapter
• Device with Android™ system version 4.0 and above
4.1.4 Add Camera to your account
• Tap
ENGLISH
4.1
on the top right corner of the screen to add camera. (Picture A2)
4.1.1 Power On the Pet Camera
AndroidTM
• Connect the power adapter to an electrical outlet and insert the plug into the
micro USB socket on the Pet Camera.
• Press and hold the POWER KEY for about 3 seconds to switch it on.
When switched on, the LED lights up in solid green and a message
indicating that the device is ready for connection is played.
4.1.2 Download Hubble for Motorola Petcam App
• Go to Google Play™ Store to search for "Hubble for Motorola Petcam".
• Download "Hubble for Motorola Petcam" App from Google Play™ Store and
install it on your Android™ device
4.1.3 Run Hubble for Motorola Petcam app on Android™ device
A2
• The following setup instructions will appear on the screen. (Picture A3)
• Ensure that your Android™ device is connected to your Wi-Fi® router.
• Run "Hubble for Motorola Petcam" App, tap Get Started, enter your account
information, read through the Terms of Service, then select "I agree to the Terms
of Use" before you tap Create account. (Picture A1)
Note If you already have a Hubble App account, please select Already
have an Account? to go to the next step.
A3
• Tap Continue.
A1
12
Connecting Devices
Connecting Devices
13
ENGLISH
• Select your Wi-Fi® Network, enter your password and then tap Connect.
(Pictures A6, A7)
AndroidTM
• The following setup instructions will appear on the screen. (Picture A4)
A4
• Tap Continue.
• The App will automatically search for the Pet Camera. (Picture A5)
• Tap to select the Pet Camera.
A5
14
A7
A6
• It will take a few minutes for the Pet Camera to connect to the Wi-Fi®
network before showing the connection status. (Picture A8, A9)
• If connection fails, please tap Retry and repeat the steps starting from 4.1.4.
A8
A9
• Tap View Camera to go into live streaming mode.
Connecting Devices
Connecting Devices
15
4.3
User Account and Camera Setup: Working with iPhone®/iPad®
What you need
• Baby Unit (Camera)
• Power adapter for the Camera
• iPhone® / iPad® with iOS version 7.0 and above
4.3.1 Power On the Pet Camera
Tap to enter live
streaming mode.
Tap to enter
Camera Settings.
• Connect the power adapter to an electrical outlet and insert the plug into the
micro USB socket on the Pet Camera.
• Press and hold the POWER KEY for about 3 seconds to switch it on.
When switched on, the LED lights up in solid green and a message
indicating that the device is ready for connection is played.
4.3.2 Download Hubble for Motorola Petcam App
• Go to App Store to search for "Hubble for Motorola Petcam".
• Download "Hubble for Motorola Petcam" App and install it on your iPhone®/iPad®.
4.3.3 Run Hubble App on your iPhone®/iPad®
• Ensure that your iPhone®/iPad® is connected to your Wi-Fi® Router.
• Run the "Hubble for Motorola Petcam" App, enter your account information, read
through the Terms of Service, and then select "I agree to the Terms of Service"
before you tap Create. (Picture i1)
Note: If you already have a Hubble App account, please select Already
have an Account? to go to the next step (Picture i1).
i1
16
ENGLISH
Home Screen of Hubble App on Android Devices
Tap to access
Camera list or
enter Account
Settings.
Connecting Devices
Connecting Devices
17
iOS®
4.2
4.3.4 Add the Camera to your account
ENGLISH
on the top right corner of the screen to add camera. (Picture i2).
iOS®
• Tap
• The following setup instructions will appear on the screen.
i2
• The following setup instructions will appear on the screen. (Picture i3)
i3
• Tap Continue.
•
•
•
•
i6
i4
i5
Press the Home Key on iPhone®/iPad® and go to Settings > Wi-Fi menu
(Pictures i4, i5).
Select your Pet Camera from the list of networks (Picture i6).
Return to the Hubble app to resume setup.
Name the location of your Pet Camera and tap Continue. (Pictures i7, i8)
i4
i7
i8
• Select your Wi-Fi® network and tap Continue. (Picture i9)
18
Connecting Devices
Connecting Devices
19
4.4
Home Screen of Hubble App on iOS Devices
Tap to enter live
streaming mode.
ENGLISH
• Enter your Wi-Fi® password and tap Next. (Picture i10)
iOS®
Tap to enter
Camera
Settings.
i10
• It will take a few minutes for the Pet Camera to connect to the Wi-Fi®
network before showing the connection status (Picture i11, i12).
Tap to access
Camera list.
Tap to enter Account
Settings.
i11
i12
• If connection fails, please tap Retry and repeat the steps starting from 4.3.4.
• Tap View Live Camera to go into live streaming mode.
20
Connecting Devices
Connecting Devices
21
Geo Fencing
(GPS)
5.1
Bark Detection
n/a
n/a
n/a
Notes
Once a video is downloaded, it will be removed from the Pet Camera.
The Pet Camera supports 3 modes of operation:
• Wi-Fi® Local (smart device connects to Pet Camera via local Wi-Fi® Access
Point)
• Wi-Fi ® Direct (smart device connects directly to Pet Camera via Wi-Fi®)
• Mobile (smart device connects to Pet Camera via 2G/GPRS)
√
√
ENGLISH
Modes of operation
^You
will receive a notification when the battery level falls below 20%. The Pet
Monitor will go into power saving mode. All functions will be deactivated except
mobile connection.
^You must have a 2G network subscription plan and be within 2G coverage
areas.
Wi-Fi® Local
Wi-Fi® Direct
Mobile^
Live streaming
√
√
Send Pre-recorded Reward or Warning Message (see Section 5.2)
Record video
√
√
√
Take pictures
√
√
√
You can record reward or warning messages and send them to your dog
through the Pet Collar when the pet behaves or misbehaves.
Night vision
√
√
Download and
Share pictures &
video*
√
√
√
2-way
communication
√
√
Geo Fencing (see Fence Settings in Section 5.3)
Playback prerecorded reward
or warning
messages
√
√
√
Set up virtual boundary and receive notifications when your dog ventures out of
the set boundary.
Location view
(mobile, GPS)
√
√
Location tracking
(mobile, GPS)
√
√
22
Two-way Communication (see Section 5.2)
Listen and speak back to your dog through the Pet Collar, issue commands or
offer a soothing voice for your agitated dog.
Location Tracking (see Bark and GPS Settings in Section 5.3)
Find the dog’s current location via GPS.
Overview of the features in Hubble App
Note Location tracking will be based on the mobile network first (with a
tolerance of around 0.6miles), then by GPS satellite (with a tolerance of around
30 feet).
Overview of the features in Hubble App
23
iOS®
5. Overview of the features in Hubble App
Wi-Fi® Local Mode
• Run Hubble for Motorola Petcam App on your smart device and log into your
Hubble account.
• If you have more than 1 Pet Camera in your account: For iOS Devices,
tap Devices
to select a camera from the camera list
Photo/Video
Gallery
Tap to enter photo or video gallery where you
can download, share or delete the photos you
have taken and videos you have recorded on
your Pet Camera.
ENGLISH
5.2
For AndroidTM Devices, tap
> Cameras
to select a camera from the
camera list
• Tap on the video image to show the options available.
Take Photo/
Record Video/
Activate Night
Vision
Tap to take a photo , record a video from
your Pet Camera or activate night vision
(the white LED light on the Pet Camera will
light up).
Tap to activate the function. Tap on the round
Two-way
button
once to speak through the Pet
communication
Camera. Toggle the button again to listen to
the audio feedback from the Pet Camera.
Send Reward/
Warning
Messages
24
Tap to send a pre-recorded reward
or
warning
message to your dog through the
Pet Camera.
Overview of the features in Hubble App
Overview of the features in Hubble App
25
Wi-Fi® Direct Mode
• Run Hubble for Motorola Petcam App on your smart device and log into your
Hubble account.
• If you have more than 1 Pet Camera in your account: For iOS Devices, tap
Devices
to select a camera from the camera list For
Android
TM
Devices, tap
> Cameras
to select a camera from the
camera list
• Tap on Settings icon
to enter Camera Settings.
• Tap Wifi Direct Mode to connect to your Pet Camera via Wi-Fi® Direct. It takes
about 1 minute to establish a connection and you will hear a voice prompt
notifying you that the connection has been established.
• Tap View Camera at the bottom of the screen and then tap on the video image
to show the options available.
• Tap EXIT WIFI DIRECT and then tap OK to exit Wi-Fi® Direct mode.
Take Photo/
Record Video/
Activate Night
Vision
26
Location
Tracking and
Geo Fencing
Tap
> Track to track the location of your pet.
Your pet’s location is identified by a blue dot.
Note that location tracking will be based on the
mobile network first (with a tolerance of around
0.6miles), then by GPS satellite (with a
tolerance of around 30 feet).
Tap
ENGLISH
5.3
to set the radius for Geo Fencing.
Two-way
communication
and Send
Reward/
Warning
Messages
Tap on the round button
once to speak
through the Pet Camera. Toggle the button
again to listen to the audio feedback from the
Pet Camera.
Tap to send a pre-recorded reward
or
warning
message to your dog through the
Pet Camera.
Photo/Video
Gallery
Tap to enter photo or video gallery where you
can download, share or delete the photos you
have taken and videos you have recorded on
your Pet Camera.
Tap to take a photo , record a video from
your Pet Camera or activate night vision
(the white LED light on the Pet Camera will
light up).
Overview of the features in Hubble App
Overview of the features in Hubble App
27
Mobile Connection Mode
• Run Hubble for Motorola Petcam App on your smart device and log into your
Hubble account.
• If you have more than 1 Pet Camera in your account: For iOS Devices, tap
Devices
Tap to send a pre-recorded reward
or
warning
message to your dog through the
Pet Camera.
Photo/Video
Gallery
Tap to enter photo or video gallery where you
can download, share or delete the photos you
have taken and videos you have recorded on
your Pet Camera.
to select a camera from the camera list For
AndroidTM
Devices, tap
> Cameras
to select a camera from the
camera list
• If your smart device is not connected to any local Wi-Fi® network, it will be
connected by mobile network automatically.
in the center of the screen to show the options available.
• Tap
Take Photo/
Record Video
Tap to take a photo , record a video
from your Pet Camera.
Location
Tracking and
Geo Fencing
Tap
> Track to activate location tracking.
Your pet’s location is identified by a blue dot.
Note that location tracking will be based on the
mobile network first (with a tolerance of around
0.6miles), then by GPS satellite (with a
tolerance of around 30 feet).
Tap
28
Send Reward/
Warning
Messages
ENGLISH
5.4
to set the radius for Geo Fencing.
Overview of the features in Hubble App
Overview of the features in Hubble App
29
Camera Settings
• Run Hubble for Motorola Petcam App on your smart device and log into your
Hubble account.
Fencing Settings Set up virtual boundary and receive notifications
when your dog ventures out of the set boundary.
•
•
•
•
•
•
• If you have more than 1 Pet Camera in your account: For iOS Devices, tap
Devices
AndroidTM
to select a camera from the camera list For
Devices, tap
> Cameras
to select a camera from the
camera list
Camera Details
to enter Camera Settings.
• Tap on Settings icon
• Tap Save after you have modified the settings.
General Settings • Clock: 12h or 24h
• Time Out (Recording): 1m - 5m The Pet Camera
will stop recording after the set time out
duration.
• Units: Meter or Feet
• Email
Bark and GPS
Settings
30
• Bark notification: On or Off (currently not
available)
• Bark Sensitivity: Low, Medium or High (currently
not available)
• Recorded Tone: Record Reward Tone and
Warning Tone
• GPS Notification: On or Off
• GPS Mode: Tap to select Battery Saving or Tracking
Overview of the features in Hubble App
Wifi Direct Mode
Memory
Battery Level
Updates
Logout
ENGLISH
5.5
Fence Notification: On or Off
Fence Sensitivity: Low, Medium or High
Narrow: 50m to 100m
Medium: 101m to 200m
Large: 301m to 500m
Tolerance: 5m to 20m
• Change camera name
• Change snapshot of the Pet Camera in your
Hubble account by taking a photo or take a
snapshot of the camera’s image.
Tap to switch connection mode to Wifi Direct.
Check memory available on the Pet Camera.
Check battery level on the Pet Camera.
Shows the status of the software application.
Tap to logout of Hubble account.
Overview of the features in Hubble App
31
Account Settings
5.7
• Run Hubble for Motorola Petcam App on your smart device and log into your
Hubble account.
• For iOS Devices, tap Account
For AndroidTM Devices, tap
> Account
• You can modify the following settings:
Profile
Username: shows current username Email:
shows current user email Temperature:
choose Celsius or Fahrenheit Password:
change Password Debug Screen: Go to
debug screen
Log out:
Subscription
Shows your subscription plan.
Notifications
Do Not Disturb: disabled, or from 1 minute to 180
minutes Notification frequency: immediately, 1
minute to 60 minutes or disabled. Notify me by
sound: check or uncheck the checkbox to enable
or disable. Notify me by vibration: check or uncheck
the checkbox to enable or disable Notify me when on
a call: check or uncheck the checkbox to enable or
disable
Remote
Connection
Setting
Remote View Timeout: check or uncheck the
checkbox to enable or disable
About Hubble
View Terms and Conditions
Shows the current App version number.
32
Overview of the features in Hubble App
Add another Pet Camera to your Hubble Account
• In the home screen of the Hubble app, tap
to add another Pet Camera
to your account (follow 4.1.4 for Android devices and 4.3.4 for iPhone/iPad
devices)
• You can add up to 4 Pet Monitors to one account.
5.8
Reset or remove a Pet Camera from your Hubble
Account
If your Pet Camera is moved from one router (e.g. home) to another (e.g. office)
or you have setup issues, then the Pet Camera must be reset.
• Go to Camera Settings
(see Section 5.3).
menu of the Pet Camera you wish to remove
• Tap the trash bin icon
on the top right corner of the screen.
• Tap Yes to remove the Pet Camera.
• The Pet Camera will be de-registered from your Hubble Account and all
settings will be reset to default.
Overview of the features in Hubble App
33
ENGLISH
5.6
6.1
7. Working with PC/Notebook
App Upgrade
You can find the latest version of Hubble App by visiting your mobile device’s
app store (e.g.: iTunes App Store, Google PlayTM). From there, you can see
what's new with the app and install the latest version.
Occasionally, Hubble Server will also send you a notification that a latest version
of the app is available. While some of the upgrades simply keep your system
running efficiently, and some are critical to system functionality. We strongly
recommend that you complete the upgrade as soon as possible. Software
Upgrade will only be performed in Wi-Fi® mode.
6.2
• Go to: http://www.hubbleconnected.com/motorola/login/
• Enter your User Name and Password and then click Login if you have already
created an account.
• Click the Camera list paired in your account via Android™ device or
iPhone®/iPad®. The video captured by the Pet Camera will appear on the
screen. You can easily stay connected with your dog with live video
streaming.
• You can also change the settings by following the Menu instructions on the
website.
Firmware Upgrade
Firmware updates will be sent to the Pet Camera over Wi-Fi® or GPRS network.
34
App and Firmware Upgrades
Working with PC/Notebook
35
ENGLISH
6. App and Firmware Upgrades
9. Cleaning and Care
At the end of the product life cycle, you should not dispose of this
product with normal household waste. Take this product to a collection
point for the recycling of electrical and electronic equipment. The
symbol on the product, user's guide and/or box indicates this.
• Check your dog’s neck area for irritation and wash neck weekly.
• Every effort has been made to ensure high standards of reliability of your
Pet Monitor. However, if something does go wrong, please do not try to
repair it yourself – contact Customer Service for assistance.
ENGLISH
8. Disposal of the Device (Environment)
Some of the product materials can be reused if you take them to a recycling
point. By reusing some parts or raw materials from used products you make
an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the
collection points in your area.
Dispose of the battery pack in an environmentally-friendly manner according to
your local regulations.
36
Disposal of the Device (Environment)
Cleaning and Care
37
11. Troubleshooting
Category
Noise interference
• To avoid background noise or echoes, ensure that there is enough distance
between your device and the Pet Monitor.
• Use of other 2.4 GHz products, such as Bluetooth® systems or microwave
ovens, may cause interference with this product. Keep the Pet Monitor at
least 5 feet (1.5 meters) away from these types of products, or turn them off if
they appear to be causing interference.
Lost connection
• Check your Wi-Fi® settings. If necessary, reconnect your Wi-Fi®. Ensure that
the Pet Monitor is switched ON. Wait a few minutes to connect to the Wi-Fi®
network.
Account
Account
Account
If you forgot your password If you do not remember your password, tap
Forgot Password to submit your e- mail address. A new password will be sent to
your e-mail address immediately.
Account
Camera
38
Help
Troubleshooting
Problem Description /
Error
I am not able to login even
after registration.
I receive an error message
saying: "Email ID is not
registered".
Solution
Please check your user name
and password.
Please ensure that you have
registered an account with us.
Tap Create Account to create
an account.
What do I do if I forget my Click on the "Forgot Password" link
password?
on the website http://
www.hubbleconnected.com/
motorola/login/ OR on your
Android™ or iOS application.
An email will be sent to your
registered email address.
1. The e-mail might have been
I did not receive a new
password although I have
sent to your Junk Mail Folder.
used the "Forgot
Please check your Junk Mail
Password" option.
Folder.
2. There might be a delay in
getting your e-mail. Please
wait for a few minutes and
refresh your email account.
When I try to view the Pet Please upgrade your firmware.
Monitor, I get a prompt for This takes around 5 minutes. We
Pet Camera firmware
push upgrades from time to time
upgrade. What should I
to improve Pet Camera features.
do?
39
ENGLISH
10. Help
I get a message: We are
having problems
accessing your Camera.
This could be due to the
lack of an internet
connection. Please wait
and try again later.
1. Please try again in a few
minutes. This could be due
to an issue with your
internet connection.
2. If the problem persists,
please restart your Pet
Camera to check if this fixes
the problem.
3. Please restart your Wireless
Router.
4. Rebooting your smart
phone/ smart device could
also resolve the problem.
Please check if the Pet Camera is
within Wi-Fi® range. If the LED
on your Pet Camera is flashing
slowly, please try to move the
Pet Camera closer to the router
for better Wi-Fi® connectivity
and try again.
Please check your wireless
router settings. For example,
there is an option called Wireless
Isolation on Buffalo brand
routers. Please disable this
option.
Connectivity
Issues
I am not able to access my
Pet Camera.
Connectivity
Issues
Even though I am
accessing my Pet Camera
from the same Wi-Fi®
network, my Pet Camera is
still shown as remote. I can
only access it for 5 minutes
at a time.
I found interference
Video streaming performance is
caused by my other
related to internet bandwidth,
webcam devices.
especially if you have 2 or more
video streaming devices that are
working through the same
router.
Connectivity
Issues
40
Troubleshooting
Features
Features
General
General
The sound alert setting
threshold is not right.
You can adjust Sound Sensitivity
to trigger notifications under the
Pet Camera Settings menu. (See
Section 5.3)
How many users can
If you are accessing in local
access the Pet Camera at mode, two users are supported.
one time?
If there are more than two users,
all streaming will go through the
remote server. This allows for
unlimited user access to a single
Pet Camera at one time.
What are the supported We recommend using Google
browsers for access from Chrome™ 24 or above.
However the following browsers
my PC/ Mac®?
are also supported: Internet
Explorer 9.0® or above (for PC),
Safari® 6.0 or above (for Mac) or
Firefox® 18.0 or above (both PC
or Mac).
Which platforms are
Minimum requirement:
supported for access to my Windows 7*
Pet Camera?
*Java browser plug-in needed
Mac OS version 10.7
Chrome™ version 24
Internet Explorer version 9
Safari version 6
Java™ version 7
Firefox version 18.0
Adobe Flash Player 15.0
Android™ 4.2 iPhone /iPad
iOS version 7.0
Troubleshooting
41
ENGLISH
Connectivity
Issues
General
42
I do not hear sound when I You can tap on the Speaker icon
am accessing a remote Pet in the video stream screen to
Camera.
hear audio. By default, the audio
is OFF when you are accessing a
remote Pet Camera.
What is the meaning of
When you are accessing your
"Local Camera" and
Pet Camera from the same
"Remote Camera"?
wireless network (Home) in
which it is configured, it is a local
Camera. When you are
accessing your Pet Camera
away from your home, it is a
Remote Camera. You may be
using 3G, 4G or 4G LTE or a WiFi ® connection outside of your
home.
Troubleshooting
General
What is the significance of A flashing LED indicates the
LED flashing?
following status:
Slow flashing: 1. Your Pet
Camera is in setup mode. You
can add the Pet Camera to your
account in this mode. Out of the
box, the Pet Camera is in Setup
mode. To reset to Setup mode,
see Section 5.8.
Slow flashing: 2. The Pet Camera
is either connecting to the router
or has lost the link to the router.
Please ensure that the Pet
Camera is in the Wi-Fi® signal
range.
LED is stable: The Pet Camera is
connected to the Wi-Fi®
network.
Troubleshooting
43
ENGLISH
General
How do I download the
Android™:
Application for Android™ - Open the Google Play Store on
and iOS devices?
your Android™ device
- Select Search
- Type "Hubble for Motorola
Petcam"
- The results will show the
Hubble for Motorola Petcam
App
Setting up
Viewing
Camera
- Select to install it
iOS Device:
- Open the App Store
- Select Search
- Type "Hubble for Motorola
Petcam"
44
When you are accessing your
Pet Camera via a network
different from your home
network (over the internet) your
video will time-out after 5
minutes.
If you are accessing from your
web browser, you can press the
Reload button to start viewing the
video stream from your Pet
Camera again.
- The results will show the
Hubble for Motorola Petcam
App
Setting Up
You will need to turn off the auto
lock function on your smart
device to ensure continuous
video/audio feeding.
You can click on the Pet Camera
again from the Android™/iOS
application to start streaming
again.
SM
Setting Up
When the video is cut off,
the application attempts to
reconnect and this results
in lost sound and choppy
video.
When I am in "Remote
Mode", the video stops
after 5 minutes. How do I
view it for longer?
ENGLISH
General
- Select to install it
If you are trying to add a Pet
Camera which has previously
been added into your account or
another account, you will first
have to reset the Pet Camera. To
reset the Pet Camera, see
Section 5.8.
During setup on devices
Please reset the Pet Camera to
for Android™ and iOS, I
Setup mode and try again. To
am not able to find my Pet reset the Pet Camera, see
Camera during the last
Section 5.8.
step and the setup fails.
While I am adding a new
Pet Camera to my account,
I am not able to find any Pet
Camera to add.
Troubleshooting
Troubleshooting
45
lf your product is not working properly....
1. Read this User's Guide.
2. Contact Customer Service: US
and Canada 1-888-331-3383
Email: support@motorolamonitors.com
Consumer Products and Accessories Limited Warranty
Thank
you for purchasing this Motorola branded product manufactured under license
by Binatone Electronics International LTD ("BINATONE").
What Does this Warranty Cover? Subject to the exclusions contained
below, BINATONE warrants that this Motorola branded product ("Product") or
certified accessory ("Accessory") sold for use with this product that it
manufactured to be free from defects in materials and workmanship under
normal consumer usage for the period outlined below. This Warranty is your
exclusive warranty and is not transferable.
Who is covered?
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN
NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES
MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will BINATONE do? BINATONE or its authorised distributor at its
option and within a commercially reasonable time, will at no charge repair or
replace any Products or Accessories that does not conform to this Warranty.
We may use functionally equivalent reconditioned/ refurbished/ pre-owned or
new Products, Accessories or parts.
46
General Information
General Information
47
ENGLISH
What Other Limitations Are There? ANY IMPLIED WARRANTIES,
12. General Information
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola branded housings, or parts, are excluded from
coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
Exclusions
Email: support@motorolamonitors.com
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorized Repair Centre.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorised Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorized service centers, are excluded from coverage.
48
General Information
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.
General Information
49
ENGLISH
Length of Coverage
One (1) year from the date of the
products original purchase by the first
consumer purchaser of the product.
Consumer Accessories
Ninety (90) days from the date of the
accessories original purchase by the
first consumer purchaser of the
product.
Consumer Products and Accessories The balance of the original warranty or
that are Repaired or Replaced
for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Products Covered
Consumer Products
WARNING Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
NOTE This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the Federal Communications
Commission (FCC) rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. This
device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. Privacy of communications
may not be ensured when using this device.
13. Technical Specifications
Wi-Fi®
802.11 b/g/n Image
sensor
Color CMOS 1M Pixels
Lens
f = 2.3mm, F = 2.4
LED
5 colors
Power Adapter
Input: 100-240V AC, 50/60Hz, 300mA
ENGLISH
FCC, ACTA and Industry Canada (IC) regulations
Output: 5V DC, 1000mA
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. This Class B digital apparatus
complies with Canadian ICES-003. CAN ICES-3(B)/NMB-3(B)
50
General Information
Technical Specifications
51
To comply with RF exposure requirements, a minimum
separation distance of 20cm must be maintained between
the user’s body including the antenna.
Manufactured, distributed or sold by Binatone Electronics International LTD.,
official licensee for this product. MOTOROLA and the Stylized M logo are
trademarks or registered trademarks of Motorola Trademark Holdings, LLC.
and are used under license. Apple logo and Safari are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service mark of Apple
Inc. Google Play, Android, and Chrome are trademarks of Google Inc. Wi-Fi is
a trademark of the Wi-Fi Alliance. Internet Explorer and Windows are
trademarks of the Microsoft group of companies. Firefox is a registered
trademark of the Mozilla Foundation. Adobe and Flash are either registered
trademarks or trademarks of Adobe Systems Incorporated. Java is a registered
trademark of Oracle and/or its affiliates. All other trademarks are the property
of their respective owners. © 2015 Motorola Mobility LLC. All rights reserved.
US_EN Version 4.0
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.4 Linearized : Yes XMP Toolkit : Adobe XMP Core 4.0-c316 44.253921, Sun Oct 01 2006 17:14:39 Format : application/pdf Creator : zhh Title : Microsoft Word - SCOUT5000_IFU_US_EN_Version4_150610 Create Date : 2015:06:16 17:02:35+08:00 Creator Tool : PScript5.dll Version 5.2 Modify Date : 2015:06:16 17:02:35+08:00 Producer : Acrobat Distiller 8.0.0 (Windows) Document ID : uuid:d4923a80-c087-491d-aa19-7db63f7f0106 Instance ID : uuid:77725fe2-4c9e-4e06-8d71-e7271adea1e5 Page Count : 27 Author : zhhEXIF Metadata provided by EXIF.tools